Home

Ross Video Limited - Cal Media Engineering

1. If you are using an MFC 8320 N refer to the section SW3 DIP Switch Settings on the MFC 8320 N If you are using an MFC 8310 N refer to the section SW1_DIP Switch Settings on the MFC 8310 N 4 Ensure the network settings of your computer are compatible with those chosen for the Network Controller card Note The IP Addresses of the Network Controller card and your computer must be similar but not identical and the Subnet Mask must match exactly the same For example if the Network Controller card has an IP Address of 192 168 1 1 then your computer should be configured for an IP Address with 192 168 1 X where X is a number other than 1 MFC 8300 Series User Manual Iss 04A Installation e 2 5 5 To prevent IP Address conflicts isolate the Network Controller card and your DashBoard computer from the rest of your network Ifyou are using a hub or switch unplug all devices except the Network Controller card and your DashBoard computer or e Connect the DFR 8300 series frame directly to the DashBoard computer Note The MFC 8310 N does not support Auto MDIX so a crossover cable may be needed for direct connection The MFC 8320 S and MFC 8320 N support Auto MDIX enabling you to use any ethernet cable when connecting the frame to the DashBoard computer 6 7 8 9 Launch DashBoard on your computer Power up the DFR 8300 series frame Wait approximately 30 seconds while th
2. 14 The reboot process is complete once the cards are no longer grayed out e the status indicators for the Card State and Connection return to their previous status 2 10 e Installation MFC 8300 Series User Manual Iss 04A This completes the procedure to upgrade the software on a MFC 8300 Controller Card MFC 8300 Series User Manual Iss 04A Installation e 2 11 MFC 8320 S Setup In This Chapter This chapter provides information on setting up and using the MFC 8320 S Controller Card This following topics are discussed e Controls for the MFC 8320 S MFC 8300 Series User Manual Iss 04A MFC 8320 S Setup e 3 1 Controls for the MFC 8320 S This section provides information on the jumpers buttons and LEDs for the MFC 8320 S Refer to Figure 3 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers Note The functionality of the MFC 8320 S depends on the openGear frame it is installed in When installed in a DFR 8310 series frame the MFC 8320 S does not provide an ethernet connection However when installed in a DFR 832x series frame the MFC 8320 S provides a single DashBoard connection SW2 Reset Button SW3 DIP Switch Figure 3 1 MFC 8320 S Card Controls SW3 DIP Switch Settings on the MFC 8320 S This section briefly summarizes the SW3 DIP Switch settings on the MFC 8320 S Refer to MFC 8320 S for the location of SW3 Note Figure 3 2 shows the DIP S
3. 2 220822 22ER eG aie ee ee ares 3 1 Controls for the MFC 8320 8 usrespsepsieispstimsieansso east sanken 3 2 SW3 DIP Switch Settings on the MFC 8320 S eeseeeeceeeceseeeseeeseeaecsaeeaee 3 2 Buttons and Jumpers on the MFC 8320 S ernennen 3 3 LEDs on the MFC 8320 8 arne re en E R EEEE o EESE 3 4 MFC 8320 N Series Setup 4 1 In This Chapter os ssc sss eo hse Sh heen MAINS AR oad a Se 4 1 Controls for the MFC 8320 N oser er SER E R S 4 2 SW3 DIP Switch Settings on the MFC 8320 N nennen 4 2 Buttons and Jumpers on the MFC 8320 N 4 3 EEDS o the MFC 83202N 5 2 2 22282 Ebner Besen 4 4 SNMP Monitoring on the MFC 8320 N re 4 5 MFC 8310 Setup 5 1 In This Chapters iss0 hia Os eile eee SAA ns Be ea Raa SEES et ok 5 1 Controls for the MFC 8310 asier o aaie a ea eE EEN 5 2 Buttons and Jumpers on the MFC 8310 5 2 LEDs on the MEE8310 2 215 eN assessor A sn 5 3 MFC 8300 Series User Manual Iss 04A Conients e i MFC 8310 N Series Setup 6 1 Tn This Chapter ree era a e o r an E EEEE CRETE SENERE SNERRE 6 1 Controls for the MFC 8310 N norinni eo nenos e a Erie EEE enas 6 2 SW1_DIP Switch Settings on the MFC 8310 N 6 2 Buttons on the MFC 8310 N oo eee ceecseeeeeeeeeeseeeecesecesecaecsaecsaesaeeeneseaeeeeeeeees 6 3 LEEDS on the MEC283 1O N 2a gen 6 3 Enabling SNMP Monitoring on the MFC 831
4. Ross Video Limited MFC 8300 Series openGear Controller Cards User Manual MFC 8320 N a o 009 ic ALARM CONFIG ROSS Live Production Technology E aa 8300DR 004 04 e MFC 8300 Series openGear Controller Cards User Manual e Ross Part Number 8300DR 004 04 e Release Date September 28 2009 Printed in Canada The information contained in this User Manual is subject to change without notice or obligation Copyright 2012 Ross Video Limited All rights reserved Contents of this publication may not be reproduced in any form without the written permission of Ross Video Limited Reproduction or reverse engineering of copyrighted software is prohibited Patents This product is protected by the following US Patents 4 205 346 5 115 314 5 280 346 5 561 404 7 034 886 7 508 455 This product is protected by the following Canadian Patents 2039277 1237518 1127289 Other patents pending Notice The material in this manual is furnished for informational use only It is subject to change without notice and should not be construed as a commitment by Ross Video Limited Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual Trademarks openhear e vo is a registered trademark of Ross Video Limited ROSS is a registered trademark of Ross Video Limited e DashBoard Control System is a trademark of Ross Video Limited e Ross ROSS ROSS and
5. 6 Should the card fail to display after two minutes Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors Ensure the network settings for the Network Controller card are set to the factory default values e If all cables are connected and the LEDs do not indicate an error then automatic configuration is not possible Proceed to the section Preset Configuration using DIP Switches This completes the procedure for establishing communications with the Network Controller card Preset Configuration using DIP Switches This method is used to established initial communications when no DHCP server is available or to override a custom user configuration and is intended to be used temporarily in order to establish communication Once initial communications are established the Network Controller card should be configured for either DHCP or Static operation Note Use of this method for normal operation is not recommended as there is a high chance of IP Address conflicts Use the following procedure to use a preset network configuration using the DIP Switch es 1 Power down the DFR 8300 series frame that houses the Network Controller card 2 Quit DashBoard on your computer 3 Set the DIP Switch to chose the preset IP Address Ifyou are using an MFC 8320 S in a DFR 832x series frame refer to the section SW3 DIP Switch Settings on the MFC 8320 S
6. backup code Red Fan door open Red PSU fuse blown Indicates the status of the frame frame Frame Status power supplies and or cards in the frame Red PSU fault Hardware Read only Red Fame Power gt 150W Red PSU fan stalled Red Card Fault i Indicates the board issue This field is only ne displayed when using an MFC 8320 N Audio Alarm Enabled Indicates that J4 is set to enable audio alarms MFC 8300 Series User Manual Iss 04A DashBoard Menus e 8 3 Active Connections Communication traffic of the CAN Bus A high value indicates a high amount of traffic Cae ee eee ae fm peee Indicates the fan speed of the frame This is Fan Speed set using the Fan Speed option in the Setup tab Fan Door Indicates the state of the fan door CPU Load average for the Primary t CPU headroom x xx y yy z 22 Processor ofthe card RAM available bytes Memory Used x Total Memory y Hardware Read only Processing power available for the Auxiliary Processor of the card This field is only displayed when using an MFC 8310 N AVR CPU Headroom On board processing memory available for the Auxiliary Process of the card This field is only displayed when using an MFC 8310 N Indicates the state of the AVR on the AVR State FINC This is applicable to MFC 8310 NS cards with software versions of 2 0 or higher No DataSafe mismatch is occurring DataSafe State Indicates that a new
7. please contact your local or regional waste administration You can also contact Ross Video for more information on the environmental performances of our products openGeal Contents Introduction 1 1 In Ths Chapter ses nossos reese EE RE est maser bag oes heiter 1 1 AWordof Thanks sidst derind eat BER Rn 1 1 Features nn nee nee A ok eS SR GELSE So eat he 1 2 Documentation Terms sussie eter NAERAA 1 3 Installation 2 1 In This Chapters ads Salis nda Mira hes ne Sis Rais bots Meee ahs 2 1 Before You Begin iii E soesbustaeieasbesbesvassnonectves 2 2 State Discharge m ee henses dos an ps apical ao aaa da sas casada Ja aes 2 2 Unpacking sch che ccsinstubeiied cscs Shes ea E EE E ERE SEERE engeren 2 2 Isntalling an MFC 8300 Controller Card rear 2 3 Installing an MFC 8300 Controller Card renerne renses 2 3 Network Configuration nee RE nn do ads oO E sees E RES 2 4 Automatic Configuration using DHCP 2 4 Preset Configuration using DIP Switches 2 5 Custom User Configuration via DashBoard 202 snennnennensnenseennnnnn 2 6 Enabline SNMP SUpport enere he cosa cudes eas aas a a E EE tess aaa 2 8 Enabling SNMP Support for the MFC 8310 N and MFC 8320 N 2 8 Configuring the SNMP Agent using DashBoard 2402240 snenseennennnennnennnn 2 8 Software Upgrades for the MFC 8300 Controller Card 2 10 MFC 8320 S Setup 3 1 In This Chapter
8. 8320 N and MFC 8320 NS Refer to Figure 4 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers SW1 Alarm Mute J1 Alarm Config SW2 Reset Button SW3 DIP Switch Figure 4 1 MFC 8320 N Card Controls SW3 DIP Switch Settings on the MFC 8320 N This section briefly summarizes the SW3 DIP Switch settings on the MFC 8320 N Refer to Figure 4 1 for the location of SW3 Note that Figure 4 2 shows the DIP Switches in the ON position Figure 4 2 SW3 DIP Switch Set to the ON Positions SW3 1 SW3 2 IP Address Setup SW3 1 and SW3 2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 N Refer to Table 4 1 for DIP Switch positions For more information on configuring the network settings for your card refer to the section Network Configuration Table 4 1 SW3 1 and SW3 2 Positions SW3 1 Position SW3 2 Position Descriptions The card IP Address can be set by the user from the DashBoard Network tab This is the default setting The card IP Address is automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 0 0 4 2 e MFC 8320 N Setup MFC 8300 Series User Manual Iss 04A ON ON The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 0 0 SW3 3 SW3 4 SW3 3 and SW3 4 are not implemented at this time Buttons and Jumpers on the
9. MLE are registered trademarks of Ross Video Limited e All other product names and any registered and unregistered trademarks mentioned in this manual are used for identification purposes only and remain the exclusive property of their respective owners Important Regulatory and Safety Notices Before using this product and any associated equipment refer to the Important Safety Instructions listed below so as to avoid personnel injury and to prevent product damage Products may require specific equipment and or installation procedures be carried out to satisfy certain regulatory compliance requirements Notices have been included in this publication to call attention to these Specific requirements Symbol Meanings This symbol on the equipment refers you to important operating and maintenance servicing instructions within the Product Manual Documentation Failure to heed this information may present a major risk of damage or injury to persons or equipment The symbol with the word Warning within the equipment manual indicates a potentially hazardous situation which if not avoided could result in death or serious injury e e a 3 5 e The symbol with the word Caution within the equipment manual indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices gt Caution The symbol with the word Not
10. card has been installed in the frame and a DataSafe mismatch has occurred AVR RAM available The CPU Load average is displayed in the following format where x xx represents in the last minute y yy represents the last five minutes and z zz is the last fifteen minutes This item is not available for the MFC 8320 S 8 4 e DashBoard Menus MFC 8300 Series User Manual Iss 04A The power consumption for Frame Power PSUI Current mA Supply 1 The power consumption for Frame Power Supply 2 Frame Power W Frame power consumption Power PSU2 Current mA Read only Max Slot Current Indicates which card slot in the frame is mA drawing the most power PSU1 Temp C The temperature of Frame Power Supply 1 PSU2 Temp C The temperature of Frame Power Supply 2 Ambient Temp C The ambient temperature within the frame MFC 8300 Series User Manual Iss 04A DashBoard Menus e 8 5 Setup Tab Table 8 2 summarizes the Setup Menu options available in DashBoard for the MFC 8300 Series Controller Cards Table 8 2 Setup Menu Items Fans Installed Fan Speed Notify on Card Fault Factory Settings Licensable Features Card Slot Names Alarms are displayed in the Frame Status 1 Checkbox is selected reid of the Hardware tab i No alarms are displayed in the Frame Checkbox is unselected Status field of the Hardware tab DashBoard automatically controls the cooling fan speed of the frame Frame
11. license key from Ross Video to enable SNMP support For information on enabling and configuring the SNMP Agent for your card refer to the section Enabling SNMP Support MFC 8300 Series User Manual Iss 04A MFC 8320 N Setup e 4 5 4 6 e MFC 8320 N Setup MFC 8300 Series User Manual Iss 04A MFC 8310 Setup In This Chapter This chapter provides information on using the MFC 8310 Controller Card The MFC 8310 enables you to monitor the fans power supply status and the cards installed in the DFR 8300 series frames The following topics are discussed e Controls for the MFC 8310 MFC 8300 Series User Manual Iss 04A MFC 8310 Setup e 5 1 Controls for the MFC 8310 This section provides information on the jumpers buttons and LEDs for the MFC 8310 Refer to Figure 5 1 for the location of the LEDs and controls for fan alarm and communications Alarm LED OK LED Alarm Mute Bootload Button Alarm Config Jumpers Comm Activity LED Fan Board Connector Edge Figure 5 1 MFC 8310 Card edge Controls Buttons and Jumpers on the MFC 8310 This section briefly summarizes the available buttons and jumpers on the MFC 8310 Refer to Figure 5 1 for button and jumper locations Alarm Mute Bootload Button There is an Alarm Mute button on the right side of the DFR 8300 series frames door front If a card is reporting an error pressing the Alarm Mute button mutes the audio alarm until another fault condition occurs This button i
12. limits for a Class A Digital device This is a Class A product In domestic environments this product may cause radio interference in which case the user may have to take adequate measures Notice Maintenance User Serviceable Parts Routine maintenance to this openGear product is not required This product contains no user serviceable parts If the module does not appear to be working properly please contact Technical Support using the numbers listed under the Contact Us section on the last page of this manual All openGear products are covered by a generous 5 year warranty and will be repaired without charge for materials or labor within this period Refer to the Warranty and Repair Policy section in this manual for details Environmental Information The equipment that you purchased required the extraction and use of natural resources for its production It may contain hazardous substances that could impact health and the environment To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheeled bin symbol invites you to use these systems If you need more information on the collection reuse and recycling systems
13. reliability and workmanship for a period of FIVE 5 years from the date of shipment from our factory In the event that your MFC 8300 Series Controller Card prove to be defective in any way during this warranty period Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics Should you find that this MFC 8300 Series Controller Card have failed after your warranty period has expired we will repair your defective product should suitable replacement components be available You the owner will bear any labor and or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE 5 year warranty period In no event shall Ross Video Limited be liable for direct indirect special incidental or consequential damages including loss of profits incurred by the use of this product Implied warranties are expressly limited to the duration of this warranty This User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the MFC 8300 Series Controller Card are to be conducted only by an authorized Ross Video Limited factory representative Therefore any unauthorized attempt to repair this product by anyone other than an authorized Ross Video Limited factory representative will automatically void the warranty Please contact Ross Video Technical Sup
14. user in the Network tab Refer to Table 8 4 Frame S N Indicates the Frame Serial Number This is not applicable to the MFC 8310 N MFC 8310 N or Product MFC 8320 N or Product Read MFC 8320 S SW3 1 and SW3 2 are set to OFF the Addressing Mode is set to DHCP in DashBoard The network automatically assigns the card ethernet settings DHCP set by user SW3 1 and SW3 2 are set to OFF the Addressing Mode is set to Static in DashBoard User defines the ethernet settings from the Network tab Static set by user Network Read only Network Source SW3 1 is set to OFF and SW3 2 is set to ON The network automatically assigns the DHCP set by DIP card ethernet settings This is not applicable to the MFC 8320 S SW3 1 is set to ON and SW3 2 is set to OFF The IP Address of the card is set to 192 168 2 1 This is not applicable to the MFC 8320 S Factory Default 1 8 2 e DashBoard Menus MFC 8300 Series User Manual Iss 04A SW3 1 and SW3 2 are set to ON The IP Factory Default 2 Address of the card is set to 10 1 2 1 This is not applicable to the MFC 8320 S IP Address HH HHHH HHH IP Address of the card Network Read only Subnet Mask HHH HHH dt Ht Subnet Mask for the card Default Gateway HHH The card gateway NTP Server AHHH The IP Address of the NTP server used as a time source Number of external control devices such as DashBoard connected via TCP to the card frame E Yellow Running a
15. 0 N oo eee o 6 4 DataSafe 7 1 In This Chapter sacana RE ine ser e E A AEO S 7 1 OVERVIEW rias RS E ects Lees gui edn En Behe EDER E a aut Sosa 7 2 DataSafe and Network Controller Cards errar 7 3 Using the Alarm Button 0ss 8 280 8er ns RR Sonia piso spaa beca 7 3 En blins DataSate as cectepsusevechddecisesssedsenessevaepauyevochsoeaei ee sd dora E R ada sina 7 3 Re naming a Card Slo t n 0 0se nasse sense 7 3 Hiding the DataSafe Warnings ceecseeceeeseeeeeeeeeeseeeseeseeseesaeeaeenaeesaes 7 4 Forcing DataSafe Files to Load oe eee 7 4 Resetting a Network Controller Card to Factory Defaults 00 00 ee eee en 7 4 DashBoard Menus 8 1 In This Chapter sitasiec sass siessessetn rie a ESETE EDER vel silas an pas assino 8 1 Status Menus sts La pranto E R nt nano RS Edessa BOL sedeada 8 2 Setup Tab 224222 an Rai Raten A GNA in 8 6 Restoring Menu Items to Factory Default Settings uunseessessnesnnesnnesnne nennen 8 6 Network Tab 2528820 Sets ve sees dadas yeti sa sous sucks sdeeseassed stu segs tata sees Heeres 8 8 DataSafe Tabiun nn Hasen E O dah Paiao 8 9 SNMP Tabs sie 22 2 en an Hals Busen eet Ensino a Casto eae 8 11 Notes on the Trap Notification Target Feature esseessesnnesnnesnnesneennensnensnennn 8 11 Service Information 9 1 In This Chapter titel dati telnet i Leisure 9 1 Troubleshooting Checklisten SERENE Sea RS Sei 9 2 Frame
16. 0 Series Controller Card offered by Ross Video Table 1 1 Feature Comparison Chart 8320 N 8310 N Monitors frame power usage and sets the fan speed accordingly Monitors the frame door and PS 8300 s Monitors the fan door and notifies the user if it is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafe feature in DashBoard Generates alarms if any of the monitored functions develop errors Provides an ethernet connection for remote control and monitoring through DashBoard Stores the IP Address settings on the card Stores the IP Address settings on the frame Provides SNMP Monitoring Supports more than one concurrent TCP Control connections such as DashBoard or a control panel Available for the DFR 8310 series frames Available for the DFR 832x series frames 5 year transferable warranty Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption Only available when the MFC 8320 S is installed in an DFR 832x series frame 1 2 e Introduction MFC 8300 Series User Manual Iss 04A Documentation Terms The following terms are used throughout this guide Frame refers to any openGear frame within your video system All refere
17. 00 Series User Manual Iss 04A Service Information e 9 1 Troubleshooting Checklist Routine maintenance to this openGear product is not required In the event of problems with your card the following basic troubleshooting checklist may help identify the source of the problem If the card still does not appear to be working properly after checking all possible causes please contact your openGear products distributor or the Technical Support department at the numbers listed under the Contact Us section at the end of this manual 1 Visual Review Performing a quick visual check may reveal many problems such as connectors not properly seated or loose cables Check the module the frame and any associated peripheral equipment for signs of trouble Power Check Check the power indicator LED on the distribution frame front panel for the presence of power If the power LED is not illuminated verify that the power cable is connected to a power source and that power is available at the power main Confirm that the power supplies are fully seated in their slots If the power LED is still not illuminated replace the power supply with one that is verified to work Reset the Card in the Frame Eject the card and re insert it in the frame Check Control Settings Refer to the Installation and Operation sections of the manual and verify all user adjustable component settings Input Signal Status Verify that source equipment i
18. 300 Card Retaining Screw Part No 850 040 enough to eliminate any protrusion into the card guide slot on the right of the screw If necessary remove any cards from the frame that would interfere with easy access and lines of sight Refer to the documentation that came with your frame for details on opening the frame door 2 Insert the MFC 8300 Controller Card with the component side out Figure 2 1 into the card guides between the dividing wall and the last slot ensuring the card does not touch the Card Retaining Screw ul cat ay mi iHi Figure 2 1 MFC 8300 Controller Card and Unscrewed Retaining Screw MFC 8310 shown 3 Slide the card in the slot until firmly seated and such that the Card Retaining Screw hole on the bottom front edge aligns with the mounted nut beside the bottom guide slot 4 Tighten the Card Retaining Screw through MFC 8300 Card Retaining Screw hole to ensure the card does not move from the slot 5 Power up the frame Refer to the documentation that came with your frame for details 6 Ensure the frame door is closed 7 Check the operation of the fans If the fans do not operate verify that e the MFC 8300 Controller Card is seated properly in the frame backplane e the MFC 8300 Controller Card is aligned to the Fan PCB when the door is closed This completes the installation of an MFC 8300 Controller Card in a DFR 8300 series frame MFC 8300 Series User Manual Iss 04A Installation e 2 3 Netw
19. Controller Alarm Mute Bootload Button sssseserreererere erne renerne 9 2 Warranty and Repair PO CY sura grenene kreis 9 3 ii e Contents MFC 8300 Series User Manual Iss 04A Introduction In This Chapter This chapter contains the following sections e A Word of Thanks e Features e Documentation Terms A Word of Thanks Congratulations on choosing the openGear openGear MFC 8300 Series Controller Card Your MFC 8300 Series Controller Card is part of a full line of products within the openGear Terminal Equipment family of products backed by Ross Video s experience in engineering and design expertise since 1974 You will be pleased at how easily your new SRA 8201A and or SRA 8601A fit into your overall working environment Equally pleasing is the products quality reliability and functionality Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining to the installation or operation of your products please contact us at the numbers listed on the back cover of this manual Our technical support staff is always available for consultation training or service MFC 8300 Series User Manual Iss 04A Introduction e 1 1 Features The MFC 8300 Series Controller Cards are designed for the openGear DFR 8300 series frames and offer a range of monitoring and control options based on the card model The following sections outline the features for each available MFC 830
20. DS4 SW3 DIP Switch Figure 4 4 MFC 8320 N Card edge Controls Table 4 2 provides information on the LED displays of the MFC 8320 N Table 4 2 MFC 8320 N LED Descriptions LED Color Description Alarm MFC When lit this LED indicates an alarm condition is occurring in 8320 N the frame When lit this LED indicates the MFC 8320 N is operating Green normally OK MFC 8320 N Flashing When flashing this LED indicates a DataSafe mismatch Green Flashing When flashing this LED indicates the MFC 8320 N is CAN MFC Yellow communicating with the other cards within the frame 8320 N Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but is not receiving messages from DashBoard a control panel or an external SNMP agent Ethernet MFC 8320 N Flashing Yellow When flashing this LED indicates the card is communicating over the ethernet connection to DashBoard a control panel or an external SNMP agent Off When off this LED indicates an absence of ethernet connection 4 4 e MFC 8320 N Setup MFC 8300 Series User Manual Iss 04A SNMP Monitoring on the MFC 8320 N The MFC 8320 N provides optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a
21. Data Safe State field of the Hardware tab Information is also displayed in the Conflict field of the DataSafe tab to alert the user that a software mismatch is occurring This is the default setting e Checkbox selected This feature is disabled DashBoard does not update the Data Safe State field of the Hardware tab nor the Conflict field of the DataSafe tab This completes the procedure for hiding DataSafe mismatch warnings in DashBoard Forcing DataSafe Files to Load The Conflict field in the DataSafe tab indicates when a currently installed card has a card type or software incompatibility When there is a DataSafe mismatch on the slot the Update Slot button is enabled for that slot Click this button to replace the last saved parameters with the current card parameters Use the Force button in the DataSafe tab to force the currently saved DataSafe data to load to all cards with software mismatches and store the new information Refer to the DashBoard Control System User Manual for details Resetting a Network Controller Card to Factory Defaults Through DashBoard you can reset the factory settings of the Network Controller Card using the Restore button in the Setup tab Note that the frame name is unaffected 7 4 e DataSafe MFC 8300 Series User Manual Iss 04A Important Pressing the Restore button erases all DataSafe data for the Network Controller Card Pressing the Restore button in the Setup tab of th
22. MFC 8320 N This section briefly outlines the various buttons and jumpers located on the MFC 8320 N the card monitors and reports frame power consumption Alarm Mute Button SW1 The Alarm Mute button SW1 on the card edge of the MFC 8320 N mutes the audio alarm for two minutes If a fault condition is still present when the mute timeout ends the card re activates the audio alarm This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Reset Button SW2 The Reset button SW2 is not implemented at this time Alarm Config Jumper J4 The Alarm Config jumper J4 enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 4 3 and the card labeling for jumper positions 19243 23 o o Jumper Position Jumper Position 1 2 2 3 Figure 4 3 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 e Disabled To disable the alarm feature set the jumper into Position 2 3 MFC 8300 Series User Manual Iss 04A MFC 8320 N Setup e 4 3 LEDs on the MFC 8320 N The front card edge of the MFC 8320 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Figure 4 4 Alarm LED DS1 OK LED DS1 Alarm Mute Switch SW1 Alarm Config Jumpers J4 CAN LED DS3 Ethernet LED
23. and NTP Server addresses use the default values e OFF This setting enables the card to use the IP Address and other network settings as configured by the user Refer to the section Network Configuration on page 2 4 for details This is the default setting 6 2 e MFC 8310 N Setup MFC 8300 Series User Manual Iss 04A Buttons on the MFC 8310 N The following buttons are located on the MFC 8310 N Alarm Mute Bootload Button When a card in the frame is reporting an error pressing the Alarm Mute button will mute the audio alarm until another fault condition occurs This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Reset Button This button is used to restart both of the on board processors the fan control processor and the communications processor The communications processor requires approximately 30 seconds to restart and re establish network communications LEDs on the MFC 8310 N The front edge of the MFC 8310 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Refer to Figure 6 2 for the LED indicators and controls for fan alarm and communications Alarm LED DS1 Error LED DS5 Status OK LED DS2 Transmitting LED DS6 Comm Activity LED DS3 Receiving LED DS7 Processor LED DS4 Fan Board Connector Edge Figure 6 2 MFC 8310 N Card edge Controls LED displays and descriptions are pro
24. atus indicator in the Basic Tree View 2 From the Device tab select the SNMP tab 3 Set the required parameters as follows Read Community String Enter the SNMP password for GET requests For example public Write Community String Enter the SNMP password for SET requests For example private 4 To add a trap notification target edit the Trap Notification Target field using the format of HH HH H xXxx YYSZZ EH HHHE Represents the Target IP address to which traps should be sent xxx Represents the UDP Port number to which traps should be sent e yy Represents the SNMP protocol version to be used for traps to this target zz Represents the Target community string An example is provided in the SNMP tab in DashBoard 5 Click Add to add the new target to the list 6 Click Apply to apply your changes or Cancel to discard the changes To remove a trap notification target select the target in the list and click Delete This completes the procedure to configure your SNMP Agent via DashBoard MFC 8300 Series User Manual Iss 04A Installation e 2 9 Software Upgrades for the MFC 8300 Controller Card The MFC 8300 Controller Card can be upgraded in the field from DashBoard via TCP IP Note Contact Ross Technical Support if you are upgrading from a software version of v1 11 or lower You must upgrade to v1 12 before upgrading to a version higher than v1 12 Use the following proc
25. d should be returned to the factory for repair To reduce the risk of fire replacement fuses must be the same type and rating Only use attachments accessories specified by the manufacturer EMC Notices US FCC Part 15 This equipment has been tested and found to comply with the limits for a class A Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense Changes or modifications to this equipment not expressly approved by Ross Video Ltd could void the user s authority to operate this equipment Notice CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de classe A est conforme a la norme NMB 003 du Canada EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found to comply with the
26. e Network Controller card performs the following tasks in DashBoard All values in the Setup tab of the Network Controller card are reset to the factory defaults e All Slot names are deleted Slot name fields are blank and all DashBoard fields are updated with the default names MFC 8300 Series User Manual Iss 04A DataSafe e 7 5 7 6 e DataSafe MFC 8300 Series User Manual Iss 04A DashBoard Menus In This Chapter This chapter provides information the DashBoard menus available for the MFC 8300 Series Controller Cards Note that some of the available menus and options are dependent on the card you are using Default values are indicated with an asterisk The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communicates with other cards in the DFR 8300 series frame through the MFC 8300 Series Controller Cards You can download the DashBoard software and manual from the Ross Video website The following topics are discussed MFC 8300 Series User Manual Iss 04A Status Tab Setup Tab Network Tab DataSafe Tab SNMP Tab DashBoard Menus e 8 1 Status Menus Table 8 1 summarizes the Status tab parameters available in DashBoard for the MFC 8300 Series Controller Cards The Status tabs provide read only information such as software revision issue fan door status and power consumption Table 8 1 Status Tab ltems Frame Name Name as defined by the
27. e frame establishes network communications Verify that the Network Controller card displays in the Tree View of DashBoard 10 Should the card fail to display after a minute or two Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors Verify that you have properly performed each step of this procedure e Contact Ross Video Technical Support if you cannot establish a connection This completes the procedure for using a preset network configuration using the DIP Switch es Custom User Configuration via DashBoard Once communication has been establish with the Network Controller card the network settings may be further adjusted using the following procedure Note that the steps are optional you may perform as many or as few as needed Use the following procedure to configure the network settings via DashBoard 1 2 6 e Installation In DashBoard display the Device tab of the Network Controller card by double clicking its status indicator in the Basic Tree View From the Device tab select the Network tab To change the display name of the frame enter a new name in the Frame Name field To change the Network Time Server address enter the new IP Address in the NTP Server field To change between Static and DHCP addressing select an option in the Addressing Mode area MFC 8300 Series User Manual Iss 04A 6 Configure the network settings as requ
28. e tab window for the specific Network Controller Card Use the following procedure to re name an openGear slot in the Tree View 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the Setup tab MFC 8300 Series User Manual Iss 04A DataSafe e 7 3 3 Inthe Card Slot Names section of the Setup tab locate the slot you wish to re name 4 Enter the new name for the card slot in the text field provided This completes the procedure for re naming an openGear slot in the Tree View Hiding the DataSafe Warnings A DataSafe mismatch warning occurs in DashBoard when one of the following has occurred a card of the same type is installed that does not match the software of the card previously installed in that slot e a card of a different type is installed in the slot DashBoard includes a Mask Warning option in the DataSafe tab for each Network Controller Card Enabling the Mask Warning option prevents error messages from displaying in the Data Safe State field of the Hardware tab Use the following procedure to hide DataSafe mismatch warnings in DashBoard 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab 3 Mask the DataSafe mismatch warnings as follows e Checkbox unselected DashBoard displays an error message in the
29. ebsite for e Company information 613 652 e 4886 613 e 349 e 0006 613 e 652 e 4425 solutions rossvideo com techsupport rossvideo com 8 John Street Iroquois Ontario Canada KOE 1K0 P O Box 880 Ogdensburg New York USA 13669 0880 e Related products and full product lines e Online catalog e Trade show information e News e Testimonials MALAN A sesisivideo com
30. edure to upgrade the software on a MFC 8300 Controller Card 1 Contact Ross Technical Support for the latest software version file 2 In DashBoard display the Device tab of the MFC 8300 Controller Card by double clicking its status indicator in the Basic Tree View 3 From the Device tab click Upload to display the Select file for upload dialog 4 Navigate to the bin upload file you wish to upload for the MFC 8300 Controller Card 5 Click Open to display a confirmation dialog 6 Click Continue in the Confirm Upload dialog to return to the Device tab 7 Follow the on screen instructions to upload the selected file to the card 8 Wait until the upgrade is performed An Upload Complete dialog displays once the upgrade is performed 9 Press OK in the Upload Complete dialog 10 Click the Reboot button in the Device tab for the upgraded card DashBoard automatically saves all your settings before starting the reboot process Operating Tip The Reboot button is disabled during the upload process Once the upload process completes the Reboot button is enabled 11 Press OK in the Confirm dialog 12 Press Yes to begin the reboot process 13 Monitor the upgrade progress bar displayed in DashBoard while the software is upgraded on your MFC 8300 Controller Card Note The communications processor of the MFC 8300 Controller Card requires approximately 30 seconds to re start and re establish network communications
31. fans always run at maximum speed Card displays an alarm in DashBoard and the Fault LED flashes red on the frame when a fault condition is reported by a card in the frame Checkbox is unselected Disables this feature Defaults all the values in the Setup tab Restore only Refer to the sections below for details Checkbox is selected Indicates if the software key for any licensable features is installed Configures the name displayed in DashBoard for the specified slot This is not applicable to the MFC 8320 S Restoring Menu Items to Factory Default Settings Table 8 3 lists the editable menu items that are reset to factory default settings when the Restore button is pressed in the Setup menu Table 8 3 Menu Items Restored to Factory Default Settings This option is not available for the MFC 8310 N This option is read only when the frame door is closed This option is not available for the MFC 8310 N This option is labelled as Factory Defaults when using an MFC 8320 S 8 6 e DashBoard Menus MFC 8300 Series User Manual Iss 04A eme em 2 o DataSafe MFC 8300 Series User Manual Iss 04A DashBoard Menus e 8 7 Network Tab Table 8 4 summarizes the Network tab options available in DashBoard for the MFC 8300 Series Controller Cards Table 8 4 Network Menu Items Configures the name displayed in Fome nung DashBoard for the frame the card is installed in The Frame Name is automatically u
32. file DataSafe enables the user to send all the parameter data to a card slot or to every slot on the network that matches You can use a limited DashBoard view to update a subset of cards instead of the entire connected view DashBoard sends the file to a specific network card and slot for use Once received it updates the card if the attached card matches the data sent DataSafe stores and recalls the parameters automatically with or without a network connection When a DataSafe mismatch occurs there is an audible alarm from the card and a warning message is displayed in DashBoard You can clear the alarm using an option in the Setup tab or by using the card edge controls A DataSafe mismatch occurs when the software version or the card type does not match the saved data for that slot Note that DataSafe is disabled by default For More Information 7 2 e DataSafe on the options available in the DataSafe tab refer to the section DataSafe Tab on enabling DataSafe for your Network Controller card refer to the section Enabling DataSafe MFC 8300 Series User Manual Iss 04A DataSafe and Network Controller Cards This section briefly summarizes the DataSafe options available for the Network Controller Cards For more information on using DataSafe in DashBoard refer to the DashBoard Control System User Manual Using the Alarm Button An audible alarm indicates when a DataSafe mismatch occurs such a
33. he network settings and enabling the SNMP monitoring option This following topics are discussed e Before You Begin e Installing an MFC 8300 Controller Card e Network Configuration e Enabling SNMP Support e Software Upgrades for the MFC 8300 Controller Card MFC 8300 Series User Manual Iss 04A Installation e 2 1 Before You Begin Before you begin ensure to read the following sections Static Discharge Throughout this chapter please heed the following cautionary note Static discharge can cause serious damage to sensitive semiconductor devices Avoid N handling circuit boards in high static environments such as carpeted areas and when wearing synthetic fiber clothing Always exercise proper grounding precautions when ESD a working on circuit boards and related equipment Susceptibility Unpacking Unpack each card you received from the shipping container and check the contents If any items are missing or damaged contact your openGear sales representative or Ross Video directly 2 2 e Installation MFC 8300 Series User Manual Iss 04A Isntalling an MFC 8300 Controller Card This section outlines how to install an MFC 8300 Controller Card in a DFR 8300 series frame The same procedure applies regardless of the frame or card type Installing an MFC 8300 Controller Card Use the following procedure to install an MFC 8300 Controller Card into a DFR 8300 series frame 1 With the frame door open unscrew the MFC 8
34. ice within the equipment manual indicates a situation which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state Notice This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event p gt ESD Susceptibility Important Safety Instructions This product is intended to be a component product of the openGear 8300 series frame Refer to the openGear 8300 series frame User Manual for important safety instructions regarding the proper installation and safe operation of the frame as well as it s component products gt QO D c e 5 Certain parts of this equipment namely the power supply area still present a safety hazard with the power switch in the OFF position To avoid electrical shock disconnect all A C power cords from the chassis rear appliance connectors before servicing this area gt a 5 e Service barriers within this product are intended to protect the operator and service personnel from hazardous voltages For continued safety replace all barriers after any servicing i gt 3 amp This product contains safety critical parts which if incorrectly replaced may present a risk of fire or electrical shock Components contained within the product s power supplies and power supply area are not intended to be customer serviced an
35. in DashBoard 1 In DashBoard display the Device tab of the MFC 8310 N or MFC 8320 N by double clicking its status indicator in the Basic Tree View 2 From the Device tab select the Setup tab 3 Inthe Licensable Features area make a note of the information displayed in the SNMP Request Code field 4 Contact Ross Video Technical Support When you speak to the Technical Support representative tell them your name your facility name and the SNMP Request Code displayed in the Setup tab e You will be given a License Key that must be entered in the SNMP Feature Key field of the Setup tab 5 Enter the License Key in the SNMP Feature Key field 6 When the installation is complete verify that the Setup tab displays Licensed in the SNMP Feature field and that the SNMP tab is now available in the Device View This completes the procedure for enabling SNMP support using the SNMP tab in DashBoard Configuring the SNMP Agent using DashBoard The SNMP agent on the frame will accept SNMP GET and SET requests on the default SNMP port 161 using SNMP version 1 or SNMP version 2c The SNMP Agent will send SNMP traps to one or more notification targets with user configurable address port and protocol version number 2 8 e Installation MFC 8300 Series User Manual Iss 04A Use the following procedure to configure your SNMP Agent via DashBoard 1 In DashBoard display the Device tab of the card by double clicking its st
36. ired IP Address This is the IP Address of the Network Controller card e Subnet Mask This is the subnet mask address for your LAN Default Gateway This is the IP Address for connection outside the subnet 7 To save the new settings click Apply in the Network tab The settings are saved immediately and take effect except when overridden by DIP Switch settings Click Cancel to revert to the previous settings This completes the procedure for configuring the network settings via DashBoard MFC 8300 Series User Manual Iss 04A Installation e 2 7 Enabling SNMP Support Certain versions of the MFC 8300 Controller Cards provide support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools Refer to Table 1 1 for a list of cards that support SNMP Note The MFC 8320 S does not support SNMP Enabling SNMP Support for the MFC 8310 N and MFC 8320 N Before proceeding with this section ensure that you have configured the network settings for your card as outlined in the section Network Configuration Note f SNMP is enabled on an MFC 8310 N it will perform as an MFC 8310 NS although DashBoard and SNMP still displays MFC 8310 N This also applies to the MFC 8320 NS but DashBoard displays MFC 8320 N Use the following procedure to enable SNMP support using the SNMP tab
37. is button to automatically update Correct Mismatch lt Update Slot the slot with the new card information indicated in the Conflict field When blank this field indicates that the card currently in the slot has the same card type and software version as the i saved DataSafe data Conflict Indicates that the software version or the card type do not match the saved data for the slot Slot y Disables DataSafe for the selected slot You may still monitor the slot but you Checkbox is selected cannot update the slot with any new configuration data received when a new i card is installed in the slot Disable Enables the Conflict field to display any card mismatch information To update the slot you must press the lt Update Slot button Checkbox is unselected Press this button to load the current DataSafe data to the cards This button is enabled only if a software version incompatibility exists Displays the current slot name Slot and the slot number y For example Slot 5 1 The slot name is set in the Cards Slot Name field of the Setup Tab MFC 8300 Series User Manual Iss 04A DashBoard Menus e 8 9 The card displays a warning in Checkbox is selected DashBoard if any of the card slots have a new or changed entry Mask Warning The card does not display a warning in Checkbox is unselected DashBoard if any of the card slots have a new or changed entry 8 10 e DashBoard Menus MFC 8300 Series U
38. m MFC When lit this LED indicates an alarm condition is occurring in 8320 S the frame OK MFC When lit this LED indicates the MFC 8320 S is operating 8320 S normally When flashing this LED indicates the MFC 8320 S is CAN MFC communicating with the other cards within the frame 8320 S When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but is not receiving messages from DashBoard a control panel or an external SNMP agent Ethernet MFC 8320 S Yellow When flashing this LED indicates the card is communicating over the ethernet connection to DashBoard a control panel or an external SNMP agent When off this LED indicates an absence of ethernet connection 3 4 e MFC 8320 S Setup MFC 8300 Series User Manual Iss 04A MFC 8320 N Series Setup In This Chapter This chapter provides information on setting up and using the MFC 8320 N and MFC 8320 NS Controller Cards The MFC 8320 N and MFC 8320 NS bring ethernet connectivity to the DFR 8300 series frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8320 NS includes the SNMP Monitoring option The following topics are discussed e Controls for the MFC 8320 N MFC 8300 Series User Manual Iss 04A MFC 8320 N Setup e 4 1 Controls for the MFC 8320 N This section provides information on the jumpers buttons and LEDs for the MFC
39. nces to the DFR 8300 series frame also includes all versions of the 10 slot and 20 slot frames and any available options unless otherwise noted All references to the DFR 832x series frames also includes all versions of the DFR 8320 and DFR 8321 series frames unless otherwise noted All references to the MFC 8310 N Network Controller Card also includes the MFC 8310 NS unless otherwise noted All references to the MFC 8320 N Network Controller Card also includes the MFC 8320 NS unless otherwise noted References to DIP Switch positions on the card are in the following format SW X where represents the silk screen label on the card for the set of DIP Switches and X represents the position For example SW1 8 refers to the SW1 Switch position 8 Operator and User refer to the person who uses DashBoard Control System Board and Card refer to openGear terminal devices within openGear frames including all components and switches System and Video system refer to the mix of interconnected production and terminal equipment in your environment The Operating Tips and Note boxes are used throughout this manual to provide additional user information MFC 8300 Series User Manual Iss 04A Introduction e 1 3 1 4 e Introduction MFC 8300 Series User Manual Iss 04A Installation In This Chapter This chapter provides instructions for installing the MFC 8300 Controller Card configuring t
40. ng SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a license key from Ross Video to enable SNMP support For information on enabling and configuring the SNMP Agent for your card refer to the section Enabling SNMP Support 6 4 e MFC 8310 N Setup MFC 8300 Series User Manual Iss 04A DataSafe In This Chapter DataSafe enables you to load and store card parameters automatically or you can load and store the parameters to and from a single file in DashBoard This feature is available for frames using the MFC 8310 N and MFC 8320 N cards only For more information on using the DataSafe feature in DashBoard refer to your DashBoard Control System User Manual Note DashBoard version 2 3 0 or higher is required to access DataSafe features The following topics are discussed e Overview e DataSafe and Network Controller Cards MFC 8300 Series User Manual Iss 04A DataSafe e 7 1 Overview The following DataSafe features are available for your Network Controller card The Network Controller card monitors all traffic going through it On power up the Network Controller card queries for all card information Changes to writable parameters of cards is noted and the current version of all parameters is stored Parameter data is stored locally on the network card for every slot independently Parameter data can be saved in a single
41. ork Configuration The MFC 8310 N series the MFC 8320 S and the MFC 8320 N Network Controller cards feature an ethernet interface which allows cards in the DFR 8300 series frame to be monitored and controlled using the DashBoard Control System Network connection with an MFC 8320 S is only available in a DFR 832x series frame Communication is possible only when the Network Controller card is suitably configured to match the network to which it is connected Note Consult your IT Department before configuring any network settings This section explains the necessary parameters and lists several possible methods for managing these parameters e Automatic configuration using DHCP When shipped from the factory the Network Controller card is configured to automatically obtain network settings from a Dynamic Host Configuration Protocol DHCP server Since most networks have a DHCP server available this method is applicable to most users and is the recommended method Preset configuration using DIP switch es The Network Controller card can be forced to use specific pre defined network settings by means of DIP switches located on the card surface This can be used to establish initial communications when no DHCP server is available or to override a custom user configuration Custom user configuration via DashBoard Using the network setting options available in the DashBoard Control System you may configure the Network Con
42. pdated in the Product tab This is the IP Address of the NTP server used as a time source Current DIP Switch HE Indicates the position of the SW3 DIP Switches User defines the Network settings of the Static card Addressing Mode DHCP Dashboard obtains network settings automatically for the card Enables you to set the IP Address of the card if the Addressing Mode is set to IP Address HH HH HE Static NTP Server HH HHH The default IP Address is 192 168 2 1 Enables you to set the Subnet Mask of the Subnet Mask HHH HHH HHHH card if the Addressing Mode is set to Static Enables you to set the Default Gateway of Default Gateway the card if the Addressing Mode is set to Static Appi Applies and saves any changes made to PPly the Network Settings Cincel Cancels any setting changes and resets the Network Settings to the previous values 8 8 e DashBoard Menus MFC 8300 Series User Manual Iss 04A DataSafe Tab Table 8 5 summarizes the DataSafe Menu options available in DashBoard for the MFC 8300 Series Controller Cards Note This tab is not available when using an MFC 8320 S This tab displays an array of cards based on the frame the selected card is installed in Table 8 5 DataSafe Menu Items Displays information for the card currently installed in that slot where xxx xxxx represents the card name and represents the current software version of the card Card Type and Software Revision Press th
43. port for more information In Case of Problems Should any problem arise with your MFC 8300 Series Controller Card please contact the Ross Video Technical Support Department Contact information is supplied at the end of this publication A Return Material Authorization number RMA will be issued to you as well as specific shipping instructions should you wish our factory to repair your MFC 8300 Series Controller Card If required a temporary replacement module will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited will be shipped collect The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited beyond the warranty period without charge for the life of the equipment MFC 8300 Series User Manual Iss 04A Service Information e 9 3 9 4 e Service Information MFC 8300 Series User Manual Iss 04A Contact Us Contact our friendly and professional support representatives for the following e Name and address of your local dealer e Product information and pricing e Technical support e Upcoming trade show information General Business Office and Technical Support AONE After hours Emergency Fax General Information E MAIL Technical Support Ross Video Limited POSTAL SERVICE Ross Video Incorporated Visit Us Please visit us at our w
44. s also used as a Bootload button for factory service in the unlikely event of a complete card failure Alarm Configuration Jumper The Alarm Configuration Jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off 5 2 e MFC 8310 Setup MFC 8300 Series User Manual Iss 04A LEDs on the MFC 8310 The front edge of the MFC 8310 and the frame door have LED indicators for the cooling module fan alarm and communication activity In the DFR 8310 series frames the CFM 8310 Cooling Fan Module provides LED and Alarm switching controls to the front edge of the DFR 8310 frame door LED displays and descriptions are provided in Table 5 1 Alarm MFC 8310 Table 5 1 MFC 8310 LED Descriptions Description When lit this LED indicates an alarm condition is occurring in the frame Status OK MFC 8310 When lit this LED indicates the MFC 8310 is operating correctly Comm Activity MFC 8310 MFC 8300 Series User Manual Iss 04A Yellow When lit this LED indicates the card is communicating within the frame MFC 8310 Setup 5 3 5 4 e MFC 8310 Setup MFC 8300 Series User Manual Iss 04A MFC 8310 N Series Setup In This Chapter This chapter provides instructions for setting up the MFC 8310 N and MFC 8310 NS Network Controller Cards The MFC 8310 N brings ethernet connectivity to the DFR 8300 series frame infrastructure pro
45. s operating correctly and that a valid signal is being supplied Output Signal Path Verify that destination equipment is operating correctly and receiving a valid signal Card Exchange Exchanging a suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards Frame Controller Alarm Mute Bootload Button In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the MFC 8300 Series Controller Card Use the following procedure to reload the software on a MFC 8300 Series Controller Card 1 Eject the card from the frame 2 Press and hold the Alarm Mute Bootload button while re inserting the card into the frame 3 Release the button The STATUS OK LED will flash green while the card is waiting for a new software load If a new software load is not sent to the card within 60 seconds the card will attempt to restart with its last operational software load Software loads can be sent to the MFC 8300 Series Controller Card via the connection on the rear of the frame This completes the procedure for reload the software on a MFC 8300 Series Controller Card 9 2 e Service Information MFC 8300 Series User Manual Iss 04A Warranty and Repair Policy The MFC 8300 Series Controller Card are warranted to be free of any defect with respect to performance quality
46. s when a card is installed that does not match the compatibility range of the DataSafe saved data Single pressing the Alarm button mutes the audible alarm but does not mask the alarm displayed in DashBoard For information on masking DataSafe mismatch warnings refer to the section Hiding the DataSafe Warnings e Holding the Alarm button down for approximately 5 seconds causes the new settings of all cards to be copied to the saved DataSafe slots Enabling DataSafe All slot fields in the DataSafe tab of your Network Controller Card are set to Disable by default The Disable feature prevents DashBoard from automatically recalling the card parameters for the specified slot You may still monitor the status of the cards in those slots and DashBoard still updates the slot information when a new card is installed or when a card is removed from the slot and replaced with another card Use the following procedure to enable DataSafe for a specific slot 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab 3 Locate the card slot s you wish to enable DataSafe for 4 De select the corresponding checkbox in the Disable column This completes the procedure for enabling DataSafe for a specific slot Re naming a Card Slot DashBoard enables you to re name a card slot and have that name display in all Tree Views and the DataSaf
47. ser Manual Iss 04A SNMP Tab Table 8 6 summarizes the SNMP Menu options available in DashBoard for the MFC 8300 Series Controller Cards with the SNMP feature Table 8 5 SNMP Menu Items Trap Notification Target Adds a trap notification target Read Community Specifies the SNMP password for GET String requests Write Community Specifies the SNMP password for SET String requests Applies the current changes and saves Apply Den them to the card memory Notes on the Trap Notification Target Feature Keep the following in mind when adding and saving Trap Notification targets in the SNMP tab When entering a new target in the Trap Notification Target field enter the text in the field and then press Enter to enable the Add button e Click the Add button to add the new target to the Trap Notification Target drop down list A maximum number of 6 strings are displayed in the Trap Notification Target drop down list at one time If at the maximum number you must select a string from the drop down list and delete it before adding a new entry Press Apply to save the strings in the Trap Notification Target drop down list to non volatile memory MFC 8300 Series User Manual Iss 04A DashBoard Menus e 8 11 8 12 e DashBoard Menus MFC 8300 Series User Manual Iss 04A Service Information In This Chapter This chapter contains the following sections e Troubleshooting Checklist e Warranty and Repair Policy MFC 83
48. troller card to use a static address or enable DHCP for automatic configuration This can only be done once communication has been established Notice Before proceeding ensure that the DashBoard Control System software is installed on your computer Automatic Configuration using DHCP This method assumes that the Network Controller card is using the factory default values for the network settings Note The Network Controller card boots much faster than a typical DHCP server In the case of a facility wide power failure the Network Controller card may not appear on the network if communications with the DHCP server cannot be established Once the DHCP server becomes operational re boot the Network Controller card to re establish communications To avoid this you may use a Static configuration as described in the section Custom User Configuration via DashBoard Use the following procedure to establish communications with the Network Controller card 1 Ensure that DFR 8300 series frame is connected to the same network as your DashBoard computer 2 Launch the DashBoard application on your computer 3 Power on the DFR 8300 series frame that the Network Controller card is installed in 2 4 e Installation MFC 8300 Series User Manual Iss 04A 4 Wait approximately 30 seconds while the frame establishes network communications 5 Verify that the Network Controller card displays in the Tree View of DashBoard
49. utes If a fault condition is still present when the mute timeout ends the card re activates the audio alarm This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Reset Button SW2 The Reset button SW2 is not implemented at this time Alarm Config Jumper J4 The Alarm Config jumper J4 enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 3 3 and the card labeling for jumper positions 10 253 103277 8 o o Jumper Position Jumper Position 1 2 2 3 Figure 3 3 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 e Disabled To disable the alarm feature set the jumper into Position 2 3 MFC 8300 Series User Manual Iss 04A MFC 8320 S Setup e 3 3 LEDs on the MFC 8320 S The front card edge of the MFC 8320 S and the frame door have LED indicators for the cooling module fan alarm and communication activity Refer to Figure 3 4 for the location of the card edge LEDs on the MFC 8320 S Alarm LED DS1 OK LED DS1 Alarm Mute Switch SW1 Alarm Config Jumpers J4 CAN LED DS3 Ethernet LED DS4 SW3 DIP Switch Figure 3 4 MFC 8320 S Card edge Controls Table 3 2 provides information on the LED displays of the MFC 8320 S Table 3 2 MFC 8320 S LED Descriptions LED Color Description Alar
50. vided in Table 6 1 MFC 8300 Series User Manual Iss 04A MFC 8310 N Setup e 6 3 Table 6 1 MFC 8310 N LED Descriptions Description Alarm MFC When lit this LED indicates an alarm condition is 8310 N occurring in the frame When lit this LED indicates the MFC 8310 N is operating correctly The fan control process is Status OK operating correctly MFC 8310 N Flashing When flashing this LED indicates a DataSafe Green mismatch Comm Activity Yellow When lit this LED indicates the card is MFC 8310 N communicating with the frame This LED flashes red briefly when the card is first Processor powered up If lit at any other time this LED MFC 8310 N indicates that the communications processor is not running This LED is lit when the MFC 8310 N is first powered up and the card is booting up The LED turns off once boot up is complete Error MFC 8310 N If this LED is lit during normal operation it indicates that the communications software is not running correctly You must restart the process by pressing the Reset button Transmitting When lit the MFC 8310 N is transmitting messages MFC 8310 N on the internal communications bus Receiving When lit the MFC 8310 N is receiving messages MFC 8310 N via the internal bus Enabling SNMP Monitoring on the MFC 8310 N The MFC 8310 N provides optional support for remote monitoring and control of your frame and openGear cards usi
51. viding a DashBoard interface to monitor openGear cards in the frame The MFC 8310 NS includes the SNMP Monitoring option The following topics are discussed e Controls for the MFC 8310 N MFC 8300 Series User Manual Iss 04A MFC 8310 N Setup e 6 1 Controls for the MFC 8310 N This section provides information on the jumpers buttons and LEDs for the MFC 8310 N Refer to Figure 6 1 for the location of the controls for fan alarm and communications Alarm Mute Button Reset Button UT DIP Switches Figure 6 1 MFC 8310 N DIP Switches and Card edge Buttons SW1_DIP Switch Settings on the MFC 8310 N This section briefly summarizes the available card edge controls on the MFC 8310 N Refer to Figure 6 1 and Figure 6 2 for the location of SW1_DIP Note You must remove the MFC 8310 N from the frame or remove the adjacent cards to access the SW1_DIP Switches SW1 1 SW1 1 configures the Audio Alarm Disable feature as follows ON This setting activates the feature Alarms will not be audible e OFF This setting de activates the feature Alarms will be audible SW1 2 to SW1 7 SW1 2 to SW1 7 are not implemented at this time You must leave them in the factory default positions SW1 8 SW1 8 enables you to select the IP Address of the MFC 8310 N as follows e ON This setting enables the card to use the default IP Address of 192 168 1 1 and the Subnet Mask is set to 255 255 0 0 The Default Gateway
52. witches in the ON position Figure 3 2 SW3 DIP Switch Set to the ON Positions SW3 1 SW3 2 IP Address Setup SW3 1 and SW3 2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 S Refer to Table 3 1 for DIP Switch positions For more information on configuring the network settings for your card refer to the section Network Configuration Notice The settings related to ethernet setup only apply when using a DFR 832x frame When installed in a DFR 8310 series frame the ethernet port is not supported by the MFC 8320 S and no communication with DashBoard is possible 3 2 e MFC 8320 S Setup MFC 8300 Series User Manual Iss 04A Table 3 1 SW3 1 and SW3 2 Positions SW3 1 Position SW3 2 Position Descriptions The card IP Address can be set by the user from the DashBoard Network tab This is the default setting The card IP Address is automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 0 0 The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 0 0 SW3 3 SW3 4 SW3 3 and SW3 4 are not implemented at this time Buttons and Jumpers on the MFC 8320 S This section briefly outlines the various buttons and jumpers located on the MFC 8320 S Alarm Mute Button SW1 The Alarm Mute button SW1 on the card edge of the MFC 8320 S mutes the audio alarm for two min

Ross Video Limited - Cal Media Engineering

Contents

Download Pdf Manuals

Related Search

Related Contents