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OmniPCX Enterprise (R10.1 – J2.501.23)

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1. B 1111 126 D 2 1 11 126 v D 5 SiP PCS Y Discriminator Rule B 016 126 B 116 126 B 216 126 gt 4 Numbering Plan Description NPD gt DID numbering translator gt Default DID num translator gt Node Access Prefix gt Network Access Prefix gt Ext Callback Translation Tables gt Country Codes VXRIEASSET Mm 442 9U FM Request Sent tO eLesLing 4 42 50 PM gt Request 7 completed on etesting2 3 instance s received etesting2 0XEConfig Search Users w i GH In etesting2 w Q A Users Where Directory Number Equal i E gt Default DID num translator gt Node Access Prefix gt Network Access Prefix gt Ext Callback Translation Tables gt Country Codes gt Network Routing Table Y Automatic Route Selection B Y ARS Route list v D 6 SIP PCS No Y ARS Route 5 1 SIP SBY SRV Route 26 0 7 0 Dependar Y Time based Route List D 1 lt 1 1 1 gt v B 11 SIPMOBICALL No Y ARS Route Y J Time based Route List B 1 lt 1 1 1 gt gt ARS Schedule gt ARS Calendar v Numbering Command Table A 7015 D 11012 gt Code Table Authorization gt Filtered Called Number gt ATM Address List gt Classes of Service gt Attendant a gt Route Name Trunk Group Source Trunk Group No Digits To Be Removed Digits To Add Numbering Command Tab
2. Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Checks no movement function send alarm to the server Check that the notification server decodes well the message The initial call is released and the new alarm call is established No Movement on DECT 500 in dialling state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen See Exceptions below Exceptions Man Down and no movement should be inactive when the handset is charging in or out of charger UBS cord charger for example or when user is browsing in Handset screens not in idle state or when the user is engaged in a call Checks no movement function send alarm to the server Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established No Movement on DECT 500 in configuration st
3. 2471 and the four navigation keys Press OK key only Same issue as with Check that the Lock Unlock is inactive IBS DECT when 2 Check that the notification server responds in a proper alarm servers are way to the handset By sending the display message ID followed by F xxx to the handset The handset does not PUS mo display F but only xxx Check that the notification server decodes well the message Notification on DECT 400 in communication state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 HS is in communication mode To send a notification call make a long press of any of the following keys on the handset C on hook ok and the four navigation keys Press OK key only Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message Notification on DECT 400 in dialling state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in dialling state To send a notifica
4. Alcatel Lucent AN 3 Limits of the Technical support Technical support will be provided only in case of a valid InterWorking Report see chapter 0 Validity of the InterWorking Report and in the scope of the features which have been certified That scope is defined by the InterWorking report via the tests cases which have been performed the conditions and the perimeter of the testing as well as the observed limitations All this being documented in the IWR The certification does not verify the functional achievement of the AAPP member s application as well as it does not cover load capacity checks race conditions and generally speaking any real customer s site conditions Any possible issue will require first to be addressed and analyzed by the AAPP member before being escalated to Alcatel Lucent For any request outside the scope of this IWR Alcatel Lucent offers the On Demand Diagnostic service where assistance will be provided against payment For more details please refer to Appendix F AAPP Escalation Process 3 1 Case of additional Third party applications In case at a customer site an additional third party application NOT provided by Alcatel Lucent is included in the solution between the certified Alcatel Lucent and AAPP member products such as a Session Border Controller or a firewall for example Alcatel Lucent will consider that situation as to that where no IWR exists Alcatel Lucent will handle this situation ac
5. Centralised management IP box Information configuration of the system Watchdog Fax server and more Mobicall system variety Mobicall is a completely modular system that can be assembled to your needs Mobicall may grow with your demand It allows you to start with a basic set up and add more functionality to your system for the future without losing the investments already made If an interface is not yet available our customer support group is at your disposal to develop an interface according to your needs or specifications Mobicall is available in six languages German French Italian English Spanish and Chinese Mobicall typical applications Mobicall stands for simple and clear solutions with a guaranteed inexpensive integration in the existing workflow and infrastructure Mobicall in the security environment Fire alarm Bomb alert Heart alarm Dead men supervision Voice recording technical alarms evacuation nurse call Guard Protection in sales sector Mobicall in the office environment at Voice over IP ACD cancepts CRM CC UM Wake up Server Conference calls gateway time controlled Voice Fax Hotel solutions broadcast gatekeeper OGM eMail to Fax Evacuation information Mobicall in system administration and special solutions EH amp ms Web Access Outlook Pop LCRtestsystem Special solutions Interfaces to Web based up Voicemail Prepaid calling custom design all
6. Sea IP DECT Configurator DAP Manager INT version 5 20 0103 Alcatel Lucent International Alcatel Lucent Single System Mode Normal Mode The SIP Proxy configured in the DAP controller is the Main CS IP address EE SE TV i m G D g 7 Network System Peformance Customer Settings late SIP Settings ocr seas PBX Settings ore Formation JA LL Ji etestings NP Setti tem Se DAPs IP Configuration DAP Controller IP Corfiguration Proxy IP configuration CDA IP Configuration Singe gatekeeper Proxy IP address 10 111 Prony port number 5060 Multiple gatekeepers dex IP address Port DNA prefe Domain PEX Strip DNR prex SIP Settiry General Settings SIF Server OmniPCX Local time zone GMT 01 hours o minutes SIP domain etesting etesting lab Ragiatrar IP address 10 1 11 This PCIP In DAP Manager controller the DAP have RPN 010 and 011 Hexadecimal values then in Alarm message the RPN are 016 and 017 Decimal values The DECT sets subscription is done using the IPDECT Manager Web application http localhost CDS default aspx Alcatel Lucent Application Partner Program Inter working report Edition 1 page 74 82 Copyright 2013 Alcatel Lucent All rights reserved Subscriptions a Number EE PIN RPN Presence _ Registration status Handset type SW version 16190 Subscribed 01t Present Registered 300 DE
7. to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established 9 3 11 Test cases linked to IBS DECT base station localisation In the message send to the Alarm server the id of DECT base station is send in order to localize the alarm sender Alcatel Lucent Application Partner Program Inter working report Edition 1 page 34 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A Test will be performed with DECT 400 and 500 and RED alarm button Localisation of the DECT400 Generate an alarm RPN 001 and 002 for Check that the alarm server decodes well the message central with the RPN values and levels Localisation of the DECT500 Generate an alarm Check that the alarm server decodes well the message with the RPN values and levels Localisation of the DECT500 in a remote site Generate an alarm Check that the alarm server decodes well the message with the RPN values and levels RPN 001 or 002 as the strongest according to position RPN 100 for remote site 9 4 IP DECT Alarming DECT 400 500 using Enterprise mode For this test we used another OmniPCX Enterprise etesting with Main CS IP 10 1 1 1 Phys CPU 10 1 1 2 External SIP gateway is 3 and trunk group number is 16 Inform
8. workstation IP contact controller Mobicall Solutions for multiple site network rt rg environment pe Network interconnection VoIP Extensions Building management system for voice amp text messages Fire and intrusion detectors nurse n x basic rate access Q Sig ABC F calls SPS nx PRA E1 T2 Q Sig ABCF network alarms SNMP etc for 10 120 channels per system H 323 Voice over IP pe Le k Twin phone 4 or in mode i _ Internal external phones 3 Solution LE ns Fire alarm with automatic text to speech conversion TTS Nurse call heart alarm and emergency calls 7 Technical alarms olevator parking heating air condition Intrusion guard protect death man supervision check point control Alarm messages on Emergency calls in case of accident and or fire 112 118 GSM Voice amp SMS phone calls with conference and voice recording on demand Pager Fax E Mail etc Evacuation in case of bomb alert or fire Also accessible through Conference calls for instant organisation between experts and management the Messenger from Voice recording on the phone on the E1 T2 trunk or 3 party conference any PC in the network Mobicall the components lt at Er IY Me Pp a a ms a roi ea Me Pe e A s LT pe See rea Ei I F it amp 443 41 Z4Z 7177 r l 24771778 449 b sehas 41 2427177 rel TA TNT 4145 74214
9. Application family Alarm Server Application commercial name Mobicall Application version 7 7 Interface type SIP trunking with geolocation and notification services Brief application description Mobicall system overview Mobicall is based on 4 elements allocated to the server These are fully integrated e The suppliers of information which bring the information to the Mobicall server e The receivers of information which receive the information from the Mobicall server e The Personnel Group amp Alarm data which defines the way the information input is processed e Supervision amp Analysis provides the user with all the required statistics for adequate management of the system Suppliers of information Mobicall basically supports all interfaces which are supported by standard computer systems It is essential that the interfaces be reliable and if possible supervised by any kind of watchdogconcepts Here are some examples e Supervision of contacts free of potential Integration of fire and intrusion detection systems Links to building management systems SPS Nurse calls heart alarm emergency calls Launching alarms by phone calls SMS e mail mouse key board and screen fax internet Web Connections through com port interface also ESPA 4 4 4 e Data connection over SNMP TCP IP Socket FTP Netsend Receivers of information In principle Mobicall supports all interfaces which are backed by standard compute
10. Pool Number Outgoing realm Outgoing username Outgoing Password Incoming username D 5 SIP SRV SBY 10 10 11 22 10 10 11 20 5060 UDP gt Quarantined IP Addresses gt Trusted IP Addresses gt SIP To CH Error Mapping gt CH To SIP Error Mapping gt J DHCP Configuration gt Alcatel Lucent 8 amp 9 Series gt SIP Extension gt Encryption All gt Passive Com Server VXRSESERT Incoming Password RFC 3325 supported bythe distant DNS type SIP DNS1 IP Address SIP DNS2 IP Address SDP in 18x gt SNMP Configuration 52 The Ext Sip gw 5 is used to route calls to secondary Mobicall server as the remote domain is configured with IP address of this server etesting2 OXEConfig BEE cents exe D d res AA gt Attendant gt amp Users Users Where Directory Number i Equal ix gt Users by profile gt Set Profile gt Groups gt Speed Dialing gt Phone Book gt Cj Entities gt Trunk Groups gt External Services gt Inter Node Links gt x25 gt DATA gt Applications gt 4 Specific Telephone Services gt ATM gt Q Events Routing Discriminator gt a Security and Access Control gt IP v sP v D 1 gt SIP Gateway gt SIP Proxy gt SIP Registrar SIP Dictionnary gt SIP Authentication v SIP Ext Gateway B 2 Mobicall 10 1 2 55 10 10 11 20 50
11. Wait until call is released by TPA Check that a CANCEL and 200 OK are sent on the SIP signalization Nota All audio calls are done with Payload G711 PCMA or PCMU 9 1 4 SIP calls to various idle phones Test Case e Hand set is in idle mode e To send a call generate a test call from the TPA e Accept the call Expected result e call is accepted by PBX phone e The text message of the Mobicall application is used as caller identifier and displayed 16 characters e On answer a voice message is played by TPA then relase of the call Test qua ox wom commen Call to DECT100 in Idle state Test on Alcatel Lucent DECT 100 Test Case defined above Expected result defined above Alcatel Lucent Application Partner Program Inter working report Edition 1 page 18 82 Copyright 2013 Alcatel Lucent All rights reserved Test Bu ee rafale comme Call to DECT400 in idle state Test on Alcatel Lucent DECT 400 Test Case defined above Expected result defined above Call to DECT500 in idle state Test on Alcatel Lucent Mobile DECT 500 Test Case defined above Expected result defined above Call to DECT8232 in idle state Test on Alcatel Lucent Mobile DECT 8232 Test Case defined above Expected result defined above ER Call to IPTouch serie 8 in idle state Test on Alcatel Lucent IP Touch Test Case defined above Expected result defined above Call to T4034 UA set in idle state Test on Alcatel Lucent digital phone T4034 Test Cas
12. synchronis es avec les donn es locales Voulez vous quand m me effectuer la synchronisation sync Impossible d obte c La synchronisation est d mesr e automatiquement Impossible d obtenir SyncFile de hitg 10 1 2 55 synedate Fichier n est pas pr sent apr s t l chargement 3 3 La synchronisation est d man e Impossible d obtenir SyncFile de hitp 10 1 2 55 synedate Fichier n est pas pr sent apr s t l chargement La synchronisation est d man e automatiquement Impossible d obtenir SyncFile de hitp 10 1 2 55 eynedata Fichier n est pas pr sent apr s t l chargement i d m i e automatiquement La synchronisation est aa New Voie Service Monitor Copyright 2013 Alcatel Lucent All rights reserved MOBIBBOX OBS MOBIBOX focal 10 10 11 22 10101122 How Voice Web Service est d man l Edition 1 page 64 82 Alcatel Lucent AN 12 Appendix C Alcatel Lucent OmniPCX Enterprise configuration requirements 12 1 Site survey The site survey is an important step to provide a reliable geolocation service This step is needed to gather the information about the power level received by the DECT on different places of the site where the solution is deployed The Alarm server should not only be able to treat the information received by the DECT handsets but also to locate precisely where the alarm has been sent from The main problem without site survey could be a building having
13. 0 2 4 6 8 Check that the notification server receives and decodes the message Status message on DECT500 switched_ off Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state value 8 Check that the notification server receives and decodes the message Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 9 Check that the notification server receives and decodes Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved In 2 servers configuration the Status message is sent alternatively to both servers Code 7084 7 stand for in charger In Mobicall when DECT is in charger it will be log off the alarm group automatically Code 6084 6 stands for Not in charger Code 8084 charge 4 status call 8 8 Edition 1 page 26 82 Test Ga Test Case N A Comment Status message on DECT500 switched_on Step 1 Handset is out of charger Initiate the Status function in the MMI c
14. 7722012035 Install le 04 2013 New Voice chemin web Env web Remarques a Exponer 7 ok id Accepe x Annies The configuration can be done thanks to a wizard assistant Assistant d installation New Voice alci Es Assistant de configuration rapide MobiCall Afficher les param tres Param tres de langues D Param tres SIP Param tres lignes canaux Param tres Groupes et Personnes Param tres bases de dor es SOL Param tres Dongle j Param tres email 23 Param tres de conference r Param tres Watchdog Param tres de backup Activer l ments suppl mentares Param tres Irtesfaces Param tres de la redondance Param tres de la synchionesation Param tres Text to speech Param tres TMS Param tres Auto Stat F Importer les donn es dalaimes Importation de Personnes et Groupes Suivant Pr c dera L Param tres globaux MobiCal ler num ro d alarme 2000 Desruer num ro d alseme 939 F uliiee une carte C Correvion au PEX via ISDN OSIG yy Cotsen au PRX via des scene Premier appel entrant DDI 10 Desroer appel entrant DDI 1999 adapa eu pour les appels vocaux oates POI M Utiise une connexion VOIP pour les appels vocaux H 323 SIP Nombee de ignes canaux vocaux fio a Utibses le protocole H323 pour les appets VOIP Uliiser le protocole SIP pow les appels VOIP Utiises le protocole comme route par d faut sip Acti
15. CONTAIN CONFIDENTIAL TECHNICAL INFORMATION ALCATEL LUCENT WILL NOT PUBLISH IT ON A PUBLIC WEBSITE THE AAPP MEMBER WILL OBSERVE THE SAME RULE Alcatel Lucent Application Partner Program Inter working report Edition 1 page 1 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay Certification overview Date of the certification 24 to 26 April 2013 Alcatel Lucent s representative Thierry CHEVERT Jean Luc MINOTTI AAPP member representative Pierre TOHIER Alcatel Lucent Communication OmniPCX Enterprise Platform Alcatel Lucent Communication Platform Release AAPP member application version V7 7 2 R10 1 J2 501 23 Application Category Mobility Author s Thierry Chevert Reviewer s D Lienhart R Himmi K Atanassov Revision History Edition 1 creation of the document April 2013 Test results Passed Refused Postponed M Passed with restrictions Refer to the section 7 for a summary of the test results IWR validity extension None Alcatel Lucent Application Partner Program Inter working report Edition 1 page 2 82 Copyright 2013 Alcatel Lucent All rights reserved AAPP Member Contact Information Contact name Title Address 1 Address 2 City Zip Country Phone Fax Web site Email address Contact name Title Address 1 Address 2 City Zip Country Phone Fax Web site Email address Alcatel Lucent App
16. Calendier Nombre de Sonneries Pront s vy Confirmation tha Message Texte r Ure le num ro daame Num ro daame 3002 Lita du contact dame lt 0 gt OFF D 20 1 Descroton ALR PTI Conf rence t l phonique 2002 Sauvesarier 2003 2004 Sans 3000 oat DEC Groupe 12 Test basique 1 poste bc Sauvegarder H 3001 ALR PTI 3002 ALR PTI C Paralidle per 19200 Anen oe Sauvegarde 1 3004 ALR PTI 193005 ALRPTI E 1 3006 ALR PTI 1 N H 3007 ALR PTI t 3008 ALRPTI lt Alarme lanc e par Fonction homme mot v Sauvegarder 1 3009 ALRPTI EE Sauvegarder 3010 HHHH Live 7001 ALR PTI es 7002 CC Box Cor 7003 CC Box Cor 7004 CC Box Cor Texte pour le scan Sauvegarder 7006 CC Box Cor 7 7007 CC Box Cor Ce champ peut tre utilis par les interfaces corfigur es de mani re scanner la BD afin de 7008 CC Box Cor d marrer une alame Si le texte requ correspond celui ci l alarme est d mam e Par d faut le fA 9500 Question de nom de l alarme est utilis pour le scan ELA 9501 Question s Uniquement par activation sur les interfaces supportant cette option Max 100 chars pA 9502 Maintenanc Ww 9503 Feature Re He 9504 terface W Sauvegarder pour le num ro f2002 4 a 2002 3 pA 9505 interface or BIZ 9506 A 9507 LA 9508 A 9509 Dair aida anes mu Et The DECT RPN are set to match with a location area Ev nements TAE et c nements cl s pour Alcatel DECT sp cia
17. Copyright 2013 Alcatel Lucent All rights reserved way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes well the message 9 4 6 Test cases linked to Notification on 500 DECT with Panic Red button The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a dedicated Alarm Key Red button The OK key is not used as the Key Events are not validated in the alarm settings Binary 005x add a timer of 10s after keypressed before sending Test F Test Case N A Comment Notification on DECT 500 in Idle state Step 1 Activate the Notify function in the MMI configuration menu Define the first access prefix in the Edit Notify configuration screen Access 1 HS is in idle mode To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Check that the notification server decodes well the message Notification on DECT 500
18. Cy campus PARI Value 16654321000 System Area type 1 area of 256 IBS Translator Base station busy trigger Me Classes of Service Reseed VES C Attendant dectview ibs Wed Apr 24 11 12 43 CEST 2013 Resource Max busy free percent busy Link 5501 0 5501 0 00 WOEL S1050 0 5050 0 00 ADPCM 0 0 0 Buffer UA gt 254140 O 2510 00 Alcatel Lucent Application Partner Program Inter working report Edition 1 page 66 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Prefix to access the external SIP gateway Alarm server should be ARS seizure The discriminator Nr will define the ARS Route List and number of digits to be used for these calls Prefix 85 was used to call to Main Mobicall server S4 OmniVista 8770 gt etesting lab 6 Nmc File Applications Preferences Window Help ot g PRET TES r etesting2 gt Shelf gt Media Gateway gt PWTIDECT System gt System Y Translator D v Prefix Plan 86 ARS Prof Trg Grp Seiz Prefix Meaning ARS Prof Trg Grp Seiz with overlap gt Suffix Plan Discriminator No 1 gt Numbering Plan gt PIN Personal Ident No gt Private Call Profile gt External Numbering Plan gt Network Routing Table gt Automatic Route Selection gt Filtered Called Number gt ATM Address List gt Classes of Service gt Attendant gt User
19. MMI configuration Phone 12197 menu 400 is in idle mode Code 2152 2 not in charger ringing on Make a long press of one of the keys 0 1 2 3 4 5 vibrator off 1 key 1 5 6 to trigger the function Check that a call is performed battery 2 call type event key Check that the notification server receives and decodes the message Key events on DECT500 in Idle state Step 1 Initiate the Event function in the MMI configuration menu 500 is in idle mode Phone 12188 Make a long press of one of the keys 1 2 3 4 5 Code 6172 6 7 8 9 to trigger the function Check that a call is performed Check that the notification server receives and decodes the message Alcatel Lucent Application Partner Program Copyright 2013 Alcatel Lucent All rights reserved Inter working report Edition 1 page 28 82 Alcatel Lucent 9 3 6 Test cases linked to Notification on 400 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage The call type must be 1 Notification call The keys pressed are e Key clear 0 e key on hook 1 e key OK 4 e Key left 5 e key right 6 e Key up 7 e Key down 8 e Test ere Test Case N A Comment Notification on DECT 400 in Idle state Activate the Notify function in the MMI configuration men
20. a group of 62 trunks Vitrual VOIP trunks It is necessary to create 2 trunk groups here we created 25 and 26 RA OmniVista 8770 omnivista2etestinglab 636 AdminNme lx File Applications Preferences Window Help EY g v g B 1 lt 1 1 1 gt v A 11 SIPMOBICALL No Y ARS Route B 1 SIPMOBICALL Route 25 0 11 0 ABC_F v Time based Route List B 1 lt 1 1 1 gt gt ARS Schedule gt Cj ARS Calendar Y Numbering Command Table 7015 D 11012 gt Code Table Authorization gt Filtered Called Number gt ATM Address List gt Classes of Service gt Cj Attendant gt Users gt Users by profile gt Set Profile gt Groups gt Speed Dialing gt Sj Phone Book gt Entities Y Trunk Groups gt D 26 T2 SIPEXT SBY 2 No No 1 No gt Sj External Services gt Inter Node Links gt x25 gt DATA gt Applications gt Le Specific Telephone Services gt ATM gt J Events Routing Discriminator gt gy Security and Access Control gt IP v sip D __ M SIP Gatewav_ esting OXECOonT seu Ge D eme A A Users X Trunk Group ID Trunk Group Type Trunk Group Name UTF 8 Trunk Group Name Node number Transcom Trunk Group Auto resery by Attendant Overflow trunk group No Tone on seizure Private Trunk Group Q931 Signal variant 557 Signal variant Number Compatible With Number Of Digits To Send Channe
21. aE asiaa aaeoa eea ES asas 11 0 TESTENVYIKRONMEN T po E E EE 12 6 1 HARDWARE CONFIGURATION 2 D in 12 02 SOFTWARE CON ON a D 12 7 SUMMARY OF TEST REGU EG ES serci iaaea aaa eaa aaa a 13 7 1 SUMMARY OF MAIN FUNCTIONS SUPPORTED si lt csscsdecedacsdeedeacaascessasdavsdeendenssscsaueds wnasvousasanees iaiia iaaii eiai 13 711 PE VU A ER PE E E ea eae 13 122 Ea A A P tenet EE etna 13 7 1 3 Conerence call WIT MOOCA En ane E a de re te ea ne do ne 14 T2 SUMMARY OR PROBLEMS na na ed da na ae ee ane a ae ee nes 15 75 SUMMARY OF LIMITA TIONS a a ae a a do Conte 15 DE NOTE RENARD et ee ee ee ts cle 15 5S PEST RESULT LE TEMPLES oaaae nent nes enens sent o lt est ens een ess c eee tensions eee 16 9 TEST RESULTS USING THE SIP TRUNK INTERFACE ssssssssccccccccoccosssssssscccccccccccccosssssesccccccccoccsssssssecscceee 17 9 1 GENERIC IEC ALE RSS E E E A eo se eauentenes 17 9 1 1 ONO OS ae re ne a ee D en liner 17 9 1 2 SIP Authentication and Registrar iii iseeesssseeesseennnssseesseenennssseceeeennnnnse 17 9 1 5 SIP call set up and call PELEGSE inccisccccsasovssasservscevovessaesscreduesdeaseins aodsoousesessiesscvedvesdsactiessesseeusisbuesessdeedsenduases 18 9 1 4 SIP calls to various idle phones siciaccscsacoxdsassceveneunenessavaceeduendeaseins anbdasasseeusiiansdvediosdsacthasassvseesaebueseindudienaudes 18 9 1 5 SIP call to various busy phones sis 19 9 1 6 SIP calls to IBS DECT sets out of radio range seen 20 9 1 7 SIP calls to IP DECT sets out of rad
22. and this number is selecting a logical discriminator from 0 to 255 Here the physical discriminator 3 select the logical discriminator 3 and the call numbers first digits sent after prefix will call the ARS Route List 5 with a maximum of 26 digits alarm enterprise message E FMG a a g J Set Profiles Instance reserved i gt Groups Discriminator 00 0 Abbreviated Numbering Discriminator 01 i AONE RENE Discriminator 02 v Entities Y D OENTITY_0 1 NONO SLC ILE gt Entity Abbrev Numbers Range USE riers sites Entity Incoming State Hours Discriminator 05 J Entit_Outgoing_State_Hours Discriminator 06 T Discriminator Selector Discriminator 07 The discrimanator rule will make the link between prefix and ARS Route list but also detine the dialling format File Applications Preferences Window Help etesting2 OXEConfig AF sean Gas BE e QB mja B 1 Users Where Directory Number ix Equal i7 E Y Prefix Plan D 85 ARS Prof Trg Grp Seizwith overlap 3 86 ARS Prof Trg Grp Seiz with overlap gt Suffix Plan gt Numbering Plan gt PIN Personal Ident No gt Private Call Profile Y External Numbering Plan D Area Number ARS Route List Number Schedule Number Number of Digits Accounting Directory Alarms Audit v Le Numbering Discriminator v 3 1 sipmobicall Y Discriminator Rule
23. default value in the field CNI2 C will be preset as default value in the field CNI3 D will be preset as default value in the field CNI4 E will be preset as default value in the field Test Case Test Case N A Comment Id Manual Incoming alarm Normal on Dect500 in normal mode Tests were done from Set the handset in silent mode Mobicall Master to Send a CNI signal having a format of B xxx with DECT500 and Mobicall the CS Alarm server Superviseur Mobibbox Check that the handset will with normal alarm ring to DECT500 and volume as programmed in the Alarm settings elle Alcatel Lucent Application Partner Program Inter working report Edition 1 page 46 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga Alcatel Lucent C Manual Incoming alarm Urgent on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Urgent on Dect500 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Programmed Incoming alarm Urgent on Dect500 in vibrator mode Set the handset in vibrator mode generate an alarm from another DECT500 trigger call and send a CNI signal having a f
24. designed for voice centric and data centric networks in the enterprise market including terminals communication applications mobility management security Web site If registered Application Partner you can access the AAPP website at this URL http applicationpartner alcatel lucent com 14 2 Alcatel Lucent com You can access the Alcatel Lucent website at this URL http www Alcatel Lucent com Alcatel Lucent Application Partner Program Inter working report Edition 1 page 78 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent 15 Appendix F AAPP Escalation process 15 1 Introduction The purpose of this appendix is to define the escalation process to be applied by the Alcatel Lucent Business Partners when facing a problem with the solution certified in this document The principle is that Alcatel Lucent Technical Support will be subject to the existence of a valid InterWorking Report within the limits defined in the chapter Limits of the Technical support In case technical support is granted Alcatel Lucent and the Application Partner are engaged as following ALCATEL LUCENT ALCATEL LUCENT TECHNICAL SUPPORT BUSINESS PARTNER se P estion SR case Answer aA In case of the problem has not GE been sent to the right organization Please open a Experts ticket into our partner database Information by mentioning our SR number Flow T Ticket
25. event from other DECT 400 500 9 5 1 Incoming alarm on IBS DECT400 There is one type defined on 400 DECT CNI400in C which activate the melody 5 Manual Incoming alarm Urgent on Dect400 in normal mode Set the handset in normal mode Send a CNI signal having a format of C xxx with 12198 the CS Alarm server Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Urgent on Dect400 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Programmed Incoming alarm Urgent on Dect400 in vibrator mode Set the handset in vibrator mode generate an alarm from DECT500 trigger call and send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 9 5 2 Incoming alarm on IBS DECT500 Warning the DECT500 settings should have forced ringing enabled in order to get different ringing melodies according to alarms There are four types of Incoming Alarms on 500 e Normal Alarm CNI1 identifier B in our test Urgent Alarm CNI400in CNI2 identifiers 400 C in our test Very Urgent Alarm CNIS identifier D in our test Hands free mode Alarm Loudspeaker amp Microphone active CNI4 identifier E in our tests 500 DECT Handset CNI1 B will be preset as
26. function sends the alarm after timout Exceptions Man Down and no movement should be inactive when the handset is charging in or out of charger UBS cord charger for example or when user is browsing in Handset screens not in idle state or when the user is engaged in a call 9 3 9 Test cases linked to No Movement on 500 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a No Movement detection The function and a timer is programmable in the set DECT 500 when no movement has been detected the rings with specific rings timer set to 10 secondes then alarm is send to the server Alcatel Lucent Application Partner Program Inter working report Edition 1 page 32 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AY Case Test Case N A Comment No Movement on DECT 500 in Idle state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Checks no movement function send alarm to the server Check that the notification server decodes well the message No Movement on DECT 500 in communication state Configure No Mov
27. kinds of configuration Fax server cards CRM VR UM devices Alcatel Lucent Application Partner Program Inter working report Edition 1 page 58 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 11 Appendix B Alarm server configuration requirements 11 1 Hardware equipment configuration e Mobicall is a PC based alarming system which can be installed on any table or in a rack protected against dust vibrations and humidity e One 17 screen with keyboard and mouse placed in front of a chair is perfect e Mobicall should be connected to an uninterrupted power supply with 6 plugs for PC screen modem for remote access IP boxes 11 2 Sofware configuration The application is running under MS Windows 7 and is constituted of programs executable that we launch to configure the system or monitor its operation The connection to the running system can be done directely on the machine or using a remote desktop session RDP or using the remote control tool for New Voice A dongle USB is mandatory to make the application licensing B information Mew Voice 10 xi m Les iL Adresses T l martenance amp Autres D Syst me f Dongle NVTAWEE Asme irtetace infomabon dongle Sertrei NYT Version jusqu 7 7 Professional Regen Verson de d monstration Enregatr pour Dialogic fit amp Diva Server CAPI taf 8 VOIP Frvtvein amp AlLog fidec Ugnes m Li
28. long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established Notification on DECT 500 in configuration state Activate the Notify function in the MMI configuration Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in configuration state To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established On DECT 500 with latest firmware a timer of 10 seconds has been introduced between the tim
29. map web Interface Code in message is 40500 4 Not in charger ringing off vibrator oon 0 not used as Call type is 0 battery level 5 call type 0 for live 0 is not reserved Live Signal on DECT500 Put the live delay value at 60 sec Check that two prefixes are defined the messages are sent alternately to the first and second alternative with Alcatel Lucent Application Partner Program Inter working report Edition 1 page 24 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga Test Case N A Comment the defined delay between the messages 500 is in idle mode 9 3 2 Test cases linked to Status message on 400 DECT The status call is aimed to provide information about the handset when the function is active The functions are activated in the MMI configuration menu Test ma Test Case N A Comment Status message on DECT400 In charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is in the charger Check the status in the message to the PBX Code 3054 Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state values 1 3 5 7 9 Check that the notification server receives and decodes the message Status message on DECT400 Out of charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is out of the ch
30. message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Check that the notification server receives and decodes the message Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes Alcatel Lucent Application Partner Program Inter working report Edition 1 page 37 82 Copyright 2013 Alcatel Lucent All rights reserved Test Case Test Case Comment Id 9 4 4 Test cases linked to Key events on DECT400 and DECT500 Key events is used to signal the notification sever of the progress of tasks that are reported For example in an hotel to confirm that a room has been cleaned The call type must be 2 Key Event call The key pressed 400 DECT 500 DECT e Key O0 O Key 1 1 e Keyl 1 Key 2 2 e Key 2 2 Key 3 3 e Key 3 3 Key 4 4 e Key 4 4 Key 5 5 e Key 5 5 Key 6 6 e Key 6 Key 7 7 e Key 7 Key 8 8 Key 9 9 Test en Test Case N A Comment Key events on DECT400 in Idle state Step 1 Initiate the Event function in the MMI configuration menu 400 is in idle mode Key 1 or 6 are Make a long press of one of the keys 0 1 2 3 4 5 programmed in Mobicall 6 to trigger the fun
31. not applicable in the scope of the application OK when checked means the test case performs as expected NOK when checked means the test case has failed In that case describe in the field Comment the reason for the failure and the reference number of the issue either on Alcatel Lucent side or on Application Partner side Comment to be filled in with any relevant comment Mandatory in case a test has failed especially the reference number of the issue Alcatel Lucent Application Partner Program Inter working report Edition 1 page 16 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 9 Test Results using the SIP trunk interface A SIP trunk is established between the OmniPCX Enterprise and Mobicall Application alarm server OmniPCX Enterprise is a SIP client and Registrar in the Mobicall application Nota TPA stands for Third party Application MOBICALL server in these tests 9 1 Generic SIP calls tests SIP External Gateway is 2 managed with remote domain 10 1 2 55 and transport type UDP and port number 5060 SIP Transport is UDP Mobicall do not use TCP transport mode Payload used G711 PCMA or PCMU RTPMAP 101 RFC2833 DTMF over RTP 9 1 1 SIP Options The Option SIP message is used by the proxy or the end point server to check the link status by keepAlive messages The OXE SIP External Gateway has a manageable timer from O no Option to 32000
32. our test Very Urgent Alarm CNIS identifier D in our test Hands free mode Alarm Loudspeaker amp Microphone active CNI4 identifier E in our tests Invite send to DAP contains the right From B xxxxx or C xxxxxx or Rues Test a Test Case N A Comment Manual Incoming alarm Normal on Dect500 in normal mode Set the handset in silent mode Send a CNI signal having a format of B xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings menu Alcatel Lucent Application Partner Program Inter working report Edition 1 page 48 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent O Test Ga Test Case N A Comment Manual Incoming alarm Urgent on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Urgent on Dect500 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Programmed Incoming alarm Urgent on Dect500 in vibrator mode Set the handset in vibrator mode generate an alarm from DECT500 trigger call and send a CNI signal having a format of C xxx with the CS Alarm ser
33. process of completed tasks For example in Hotel business the cleaning personnel shall report progress on room availability to allow the registration of new customers at the front desk Enterprise amp Office modes only 4 2 4 Notification calls Alcatel Lucent Application Partner Program Inter working report Edition 1 page 9 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN Notifications calls are triggered by the end user pressing the Alarm button on the DECT Handset to signal an unexpected or emergency situation This will allow the Alarm server to launch the appropriate actions to give assistance to the end user The embedded location data will provide means to activate the best appropriate means to ensure adequate response time to the end user request Enterprise amp Office modes only 4 3 Alarm server Notification service Additionally to the Handset Alarming feature the Alarm server can send alarm messages or make voice calls upon trigger of external events to ask the user to react and make corrective actions Messages are sent as a voice call or may use the special call functions available on the DECT 400 and DECT 500 The messages as special calls are sent by using the first two characters of the Caller Name Identification CNI field When the alarm server initiates a call to the DECT handset it has priority on all other actions being done on the handset The DECT handset then reads the C
34. test call from the TPA e Accept the call on the forwarding destination Expected result e call is forwarded to the target phone e the following behavior should be the same depending on the target phone state Test Case Test Case N A Comment Id Call to IPTouch serie 8 Test on Alcatel Lucent IPTouch Serie 8 Test Case defined above Expected result defined above Call to IBS DECT500 in GAP Mode Test on Alcatel Lucent IPTouch Serie 8 Test Case defined above Expected result defined above Test on Alcatel Lucent IPTouch Serie 8 16001 302 moved Test Case defined above temporarily is sent by Expected result defined above OXE and Mobicall send a new invite with new destination Call to MylC Phone Test on Alcatel Lucent MyIC Phone Test Case defined above Expected result defined above fe Call to IP DECT500 in SIP Extension Mode 16193 forwarded to Prefixes are 51 for immediate forward to destination 41 for forward cancellation 9 1 9 SIP calls to phone that is forwarded to voice mail Test Case e Phone is in idle mode immediat call forwarding to voice mail is configured e To send a call generate a test call from the TPA e accept the call on the forwarding destination which is another terminal Alcatel Lucent Application Partner Program Inter working report Edition 1 page 21 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay Expected result e call forwarded to the target voice ma
35. the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established N A Comment Code 2490 Leave the dialling mode Return to menu after alarm has been sent 9 4 10 Test cases linked to IP DECT base station localisation In the message send to the Alarm server the id of DECT base station is send in order to localize the alarm sender Test will be performed with DECT 400 and 500 and RED alarm button Test Case Comment Localisation of the DECT400 Generate an alarm Only one RPN is sent Check that the alarm server decodes well the message Edition 1 page 44 82 Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved ERIC ES with the RPN values and levels DS Localisation of the DECT500 Both RPN are sent in Generate an alarm message but level are Check that the alarm server decodes well the message not correct switched on with the RPN values and levels close to RPN 016 but send signal of RPN 017 higher than 016 Alcatel Lucent Application Partner Program Inter working report Edition 1 page 45 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 9 5 Incoming Alarms on IBS DECT 400 500 Alarm could be send manually or could be programmed according to an
36. 10 10 11 225060 Format lt Protocel Type lt IP Address gt Port Number Exemple udo 10 97 16 37 5060 SIP Proxy IP ou nom ONS Adresse P ajout e au num ro appelant pour tout app l sortant en SIP Domaine par d faut etesting2 testing lab SIP Registrar P ou nom DNS R Nom d utilisateur Mot de passe Charger les param tres par d faut pow le PBX s lectionn Charger Documentation sut la configuration SIP 6 Documentation va OK x Anner Edition 1 page 60 82 Copyright 2013 Alcatel Lucent All rights reserved 22 newVoice Param tres DECT Alcatel Lucent e Centrale d alarme Mobicall uniquement pour d monstration ER SR EUR RCE GRR GT RSR TS CARPE STAPS RES S 889098 08 898S 0066006000 x 12 Test basque 1 poste 13 Test basique plusieurs po 16 DECT400 DC mode 17 DECT500 DC mode AUCUN GROUPE SPE Groupe vide 12 Test basique 1 S SBRSE TETE PE PERRET TETE ss RHH i Alcatel Lucent Application Partner Program Inter working report Edition 1 page 61 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent G New Voice Centrale d Programme Configuration A 7i Configurateur d slarme umquement pour demonstration FA ei x GLa AIO m Messages Mfich 2 Messages Vocal I Ev nement ContrileurdeContact Escalade d Alame Ft Escalade Contact Rapport d Alame E Param tmsAvanc s E Groupe d Aame D
37. 11 1 HARDWARE EQUIPMENT CONFIGURATION ccccsccsccsccsscssccsccsccsccsccssceccescessescesscsccascescessessessesscsceccescessescescesses MM SOFWARE CONMIGURA TION naan a cd teas cag feed ue pe 12 APPENDIX C ALCATEL LUCENT OMNIPCX ENTERPRISE CONFIGURATION REOUIREME N ee en MM SE CORNE ects E sas absesce saneiacee se teiaramnac cae SoanesceeraeecnoevinaaiaeGassens eu bee iseueeuaesmcmencateeneaeners 12 2 EQUIPMENT CONFIGURATION di wacsceavosesiraconsddandoonissivacdncdsicedubsicsloaconcddaiedvadien nasindducieae sen A dettes ec cnc en mien eoce tone diese DS ER SL EE cae seer hese aid este eeu EE EEEE EEA ETE Poel OWI CX EME DVIS ae dernieres en is 12 3 PARAMETERS MANAGEMENT IN OMNIPCX ENTERPRISE COMSERVER cscccssccssceeccusceuccesceuccesscescesscesscussensees 12 4 IP DECT SOLUTION CONFIGURATION FOR TESTS cccccscccsscccssccsccesccessceusccusccescceusceusceuscceesseescsesssesseeeceuceunes 12 5 CONFIGURATION OF DECT MOBILE 500 SEE DECT 500 DOC 0 cece cceccccsecceeecceeecceeeceuescceescseeeceeeessesseues 13 APPENDIX D NEW VOICE ESCALATION PROCESS sccsssssscsscsssccccsssscccssssccccsssccscsosscscesssccessoses SE CONTE TINORMATIONS da aa da a a einen asain tantamount TBD Be PART CUP POR TO ae a at Y ey Re G6 On BD CC TO OT E tn J323 SOVETIY Description dna Response TIMES en nec esecs rte sont een demand Iaa SUPPO Leve De U S enaa D E 14 APPENDIX E AAPP PROGRAM ivissssssoseccossecocevsecssesseesser
38. 188 the supervisor mobicall won t answer and master is is sending first the alarm taking over the service for remote Dect sets and local to prefix 86 for Generate an alarm from DECT500 local and remote supervisor and as there IS no answer it send it to 85 for Master Local Dect500 12198 send directly to prefix 85 for master This diagram show the connections when Mobicall supervisor is active and need to communicate with Main Com Server A X OXE SIP Step 1 MobiCall does a DNS request Step 2 DNS answers with the IP address Step 3 MobiCall does an INVITE DNS j server s Echange requ te DNS Alcatel Lucent Application Partner Program Inter working report Edition 1 page 52 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 9 7 4 Passive Com Server Configuration The Passive Com Server has the same database as the redundant Com Servers CPU A and CPU B as this is copied every day from Main CS to PCS In case changes were done do a pcscopy from Main CS to update the PCS with the latest database The command pcsview will show you the PCS configurations currently existing in your system DNS Delegation could not be used to reach the PCS as it do not have the internal name resolver activated Test Bie Test Case N A Comment Switch over to PCS Main Com Server is 10 1 6 1 CPU A and Stand By Com Server is 10 10 10 11 o B PCS is 10 10 11
39. 20 and is inactive Shutdown both Com servers shutdown h All gateways and terminals will stop operation Gateway rack 4 GD board in IP Domain 11 secured will reboot to connect to PCS IBS connected on UA Board of this rack will run properely Generate an alarm from DECT500 in the secured QD Switch back to CS Main PCS is 10 10 11 20 and is active CS Main is back and active All gateways and terminals will start working Gateway rack 4 GD board in IP Domain 11 secured will reboot to connect to CS Main PCS will reboot Generate an alarm from any DECT400 500 Check that it is sent by CS Main and alarm call from goes also to CS Main and not anymore to PCS IP When the Main CS come back then PCS is inactivated restart and GD reconnect to Main CS If Mobicall Stand alone server is unreachable the Alarms from DECT400 500 won t work and Dect users received out of service on their display This diagram shows how the Mobicall master or supervisor will communicate with Passive Com Server while Main Com Server is down E N Ww A p coupur ee JE Mode secours serveur Step 1 MobiCall does a DNS request DNS Step 2 Negative answers from DNS Step 3 MobiCall looks for an alternative IP address MC previously configured Step 4 MobiCall does an INVITE to this IP which is the PCS amp gt Echange requ te DNS Alcatel Lucent Application Partner P
40. 60 UDP etesting la B gt Quarantined IP Addresses gt Trusted IP Addresses gt SIP To CH Error Mapping gt CH To SIP Error Mapping gt DHCP Configuration gt Sj Alcatel Lucent 8 amp 9 Series gt SIP Extension gt Encryption gt Passive Com Server gt SNMP Configuration SIP External Gateway ID Gateway Name SIP Remote domain PCS IP Address SIP Port Number Transport type Belonging Domain Registration ID Registration ID P_Asserted Registration timer SIP Outbound Proxy Supervision timer Trunk group number Pool Number Outgoing realm Outgoing username Outgoing Password Incoming username Incoming Password RFC 3325 supported by the distant DNS type SIP DNS1 IP Address SIP DNS2 IP Address SDP in 18x 5060 So SSS cs SS eS be RE P E mo VXRIEASSET Configuration etesting2 OXEConfig Alcatel Lucent Application Partner Program Inter working report Edition 1 page 72 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent The Network Routing table must be correctly configure to make link between Trunk Group and Extenal SIP Gateway File Applications Preferences Window Help ge Search Users ae In etesting2 Q A 7 e P Users Where Directory Number w Equal 7 E Y amp Prefix Plan gt D 85 ARS Prof Trg Grp Seiz with overlap B
41. 77 16 74921479 21 41 7422470 POF Alcatel Lucent Application Partner Program Inter working report Edition 1 page 57 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A Alarm configurator Every alarm contact can be individually identified and configured with individual attributes Personnel amp group editor In a matrix alarm receivers with identification telephone number email address and others can be assigned to groups Alarm evaluation and presentation li is possible at any time to analyze mobilizations The alarm view program visualizes running or previous alarms Scheduler year week The scheduler allows to specify the work shifts individually Also the responsible person for the 24 hour hotline support can be specified Alarm launcher All defined alarms can be launched manually for testing and training purposes Every launched alarm is reported and traced Alarm simulation Different alarm simulations can be defined and stored for repetitive testing Alarms and escalations are running as defined without disturbing anything Test dial program This feature allows to test easily all features of outbound calls Post job manager configurator Lists all queued jobs Jobs may be stopped or cancelled by the system administrator Timer job program This screen shows all jobs that are queued for later execution Jobs may be started prematurely or cancelled Voicemail configurator Backup tool
42. 8232 41 81 HW V8R2 e Partner Application Mobicall v7 7 2 Alcatel Lucent Application Partner Program Inter working report Edition 1 page 12 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 7 Summary of test results 7 1 Summary of main functions supported The Newvoice Mobicall application supports SIP Trunking protocol with the Office message mode 17 digits and Enterprise message mode 26 digits The message mode is configured in the DECT set 400 and 500 In the below tables the following abbreviations apply NT Not Tested NA Not Applicable NS Not Supported by Application OK Working 7 1 1 Alarming services Test related to alarm messages sent by DECT sets to External application over the SIP Trunk link IBS D Features T DERI Alarm and notification calls from Dect sets gt Mobicall Live call Notification call Status call Keys event call Man down call No movement call Shock call See chapter 9 4 5 T O LLI Q OK OK a E NA NA O NA Te O Lu Tests related to alarms sent by external application to DECT sets Display text and special ringing Features Incoming Alarms from Mobicall gt Dect sets Urgent alarm Very urgent alarm Hands free mode alarm E Nota The hands free mode is with loudspeaker on and microphone muted 7 1 2 Generic SIP calls These calls are generated by MobiCall consequently to an al
43. 86 ARS Prof Trg Grp Seiz with overlap Accounting Directory Alarms Audit gt Sj Suffix Plan i gt Numbering Plan gt PIN Personal Ident No Newark Mumbar Y CJ Network Routing Table Incoming identification prefix Protocol Type 151 ABC_F110 1 1 Numbering Plan Descriptor ID gt Q Automatic Route Selection ARS Route list gt Filtered Called Number gt Sj ATM Address List ATM Address ID gt Classes of Service gt CY Attendant Network call prefix gt Users City Town Name gt Users by profile Send City Town Name gt Set Profile Associated Ext SIP gateway gt Q Groups Enable UTF8 name sending gt Speed Dialing gt Phone Book gt Sj Entities Y Trunk Groups N gt 25 T2 MOBICALL 2 No No 1 No gt 26 T2 SIPEXT SBY 2 No No 1 No gt External Services gt Inter Node Links gt x25 gt DATA gt Applications gt Specific Telephone Services gt ATM gt Events Routing Discriminator Security and Access Control gt Q1P j a com 2 ee eT Schedule number File Applications Preferences Window Help 42 OXEConfig ER so GS r sy AA v pa Pa Where Directory Number x Equal E Y amp Prefix Plan gt B 85 ARS Prof Trg Grp Seiz with overlap 86 ARS Prof Trg Grp Seizwith overlap Suffix Plan gt Numbering Plan gt PIN Personal Ident No NE Nunisor Pinte CaN Proms Ra
44. 9 Check that the notification server receives and decodes the message Status message on DECT500 Out of charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is out of the charger Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state values 0 2 4 6 8 Check that the notification server receives and decodes the message Status message on DECT500 switched_ off Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state value 8 Check that the notification server receives and decodes the message Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 9 Check that the notification server receives and decodes the message Status message on DECT500 switched_on Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch on the handset Check the status in the
45. Alcatel Lucent Certified Application Alcatel Lucent Application Partner Program Inter Working Report Partner Newvoice Application type SIP Alarm Server Application name Mobicall Alcatel Lucent Platform OmniPCX Enterprise ra a oo ac CAT new Yoice Security under control The product and release listed have been tested with the Alcatel Lucent Communication Platform and the release specified hereinafter The tests concern only the inter working between the AAPP members product and the Alcatel Lucent Communication Platform The inter working report is valid until the AAPP member s product issues a new major release of such product incorporating new features or functionality or until Alcatel Lucent issues a new major release of such Alcatel Lucent product incorporating new features or functionalities whichever first occurs ALCATEL LUCENT MAKES NO REPRESENTATIONS WARRANTIES OR CONDITIONS WITH RESPECT TO THE APPLICATION PARTNER PRODUCT WITHOUT LIMITING THE GENERALITY OF THE FOREGOING ALCATEL LUCENT HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE AAPP MEMBER S PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND ALCATEL LUCENT FURTHER SHALL HAVE NO LIABILITY TO AAPP MEMBER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE AS THIS DOCUMENT MAY
46. Alcatel Lucent 400 DECT Handset Localisation and notification management User documentation In the Technical Knowledge Base accessible via the Business Portal https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window 12 2 2 OmniPCX Enterprise 12 2 2 1 Licences In order to use the Geolocation and Notification server licenses to use DECT handsets and SIP trunk are needed on the OmniPCX Enterprise 12 2 2 2 Phone configuration No specific configuration is needed for the 500 DECT They are declared in the OmniPCX Enterprise as normal DECT phones as every Geolocation and Notification information is handled by the Alarm server 12 2 2 3 Trunks configuration In order to configure the trunks needed for the link between the Alarm server and the OmniPCX Enterprise please refer to the expert technical document This document can be found in the Technical Knowledge Base 12 3 Parameters management in OmniPCX Enterprise ComServer The management can be done in OXE using either the terminal V24 console or Telnet session and mgr menu or the Unified management graphical interface called 8770 The configuration of DECT parameters was as follow T J PWDECT System 27 Y B 1188 NO 5 Inactive 31 YES 0 Configuration ecounting Directory Alarms Audit T i IES System etesting 1 Echo cancellation gt CJ Reserved Instance reserved 7 gt
47. Business Portal https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window To have more information about how to use the 400 DECT handset please refer to the following document Alcatel Lucent 400 DECT Handset Localisation and notification management Configuration documentation In the Technical Knowledge Base accessible via the Business Portal https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window 12 2 1 2 Geolocation and Notification configuration Information about how to configure the geolocation specific parameters of the 500 DECT is contained in the documents Alcatel Lucent Application Partner Program Inter working report Edition 1 page 65 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A Alcatel Lucent 500 DECT Handset User guide Localisation and notification management Configuration guide In the Technical Knowledge Base accessible via the Business Portal https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window Alcatel Lucent 500 DECT Handset User guide Localisation and notification management User guide In the Technical Knowledge Base accessible via the Business Portal hitps businessportal alcatel lucent com the Technical Knowledge link is on the right of the window For the DECT 400 parameters please refer to the document
48. CT C Edit 16191 Subscribed 011 Absent Registered 078232 41810002 fe Subscribed om Present Registered 400 DECT as run 16195 Subscribed 011 Present __ Registered 500 DECT 0 54 Ed The AGAP DECT sets Dect 100 to 400 and 8232 are configured as GAP in the OmniPCX Enterprise and can be then seen with the command dectsets dectsets trhu May 2 11 51 01 CST 2013 ITPDECT handsets Neqt 00551 Nbr 16190 TPC O01I0 001 013 070 MR 2007400 AGAR 73729 Ins Neqt 00552 Nbr 16191 TP 010 001 018 070 MR 300 400 AGAP V41 81 Oos Negt 00553 Nbr 16192 TP 010 001 018 070 MR 300 400 AGAP V91 98 Ins Legacy DECT handsets CTM shells for permanent handsets Total permanents handsets 3 The GAP DECT sets Dect 500 are configured as SIP Extension and will be SIP Registered into the OmniPCX Enterprise SIP Register is sent by one DAP Sipregister Sipregister h To get help menu KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKHK Dump local registrar base Or recorte 3 16193 contact sip 16193 10 1 16 70 3005 udp 3544 Address of record 16190 Contact gt sip 16190010 1 18 70 3006 uci 3422 Address of record 16192 contact sip 16192010 1 18 70 3007 udo 3483 S KEKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK Ho registred user number 3 KER ER KER NN READER EKER EKER KERRIER RII OKRA AIN NON IREM NAN AN EK KER MEN REIN NAN ERR 12 5 Configuration of DECT mobile 500
49. Casey Answer APPLICATION PARTNER DISTRIBUTOR APPLICATION SR Service Request PARTNER TECHNICAL SUPPORT The Application Partner Business Partner can be a Third Party company or the Alcatel Lucent Business Partner itself Alcatel Lucent Application Partner Program Inter working report Edition 1 page 79 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 15 2 Escalation in case of a valid Inter Working Report The InterWorking Report describes the test cases which have been performed the conditions of the testing and the observed limitations This defines the scope of what has been certified If the issue is in the scope of the IWR both parties Alcatel Lucent and the Application Partner are engaged Case 1 the responsibility can be established 100 on Alcatel Lucent side In that case the problem must be escalated by the ALU Business Partner to the Alcatel Lucent Support Center using the standard process open a ticket eService Request eSR Case 2 the responsibility can be established 100 on Application Partner side In that case the problem must be escalated directly to the Application Partner by opening a ticket through the Partner Hotline In general the process to be applied for the Application Partner is described in the IWR Case 3 the responsibility can not be established In that case the following process applies gt The Application Partner shall be con
50. DECT Handset 26 digits numbering with the following fields LE EE EE LS aE ee Ee EE eae PARI CODE Z aA IEUSIS SAS EUSIS y IPABI eusis T Jada eusis me 500 DECT Handset 26 digits numbering with the following fields Sie See ae eee k n me The following tests verify that the Alarm server receives and decodes well thoses messages PARI CODE C 949 PUSIS SAS EUSIS T Jada eusis Y aAa JEUBIS The code Stands for digits 22 to digit 25 9 3 1 Test cases linked to Live signal on 400 and 500 DECT Live signal is executed if the appropriate function has been activated in the MMI configuration and the handset is in idle state Alarm server 1 prefix is 85 and server 2 prefix is 74 Mobicall 7 5 connected by T2 access to OXE etesting node 1 Live signal is sent after 60s to first server then after 60 to second server This alternate mode was designed in the initial specifications done with NewVoice Test ae Test Case N A Comment Live Signal on DECT 400 The live is received by Put the live delay value at 60 sec Alarm server with the Check that two prefixes are defined the messages delay configured and if are sent alternately to the first and second alternative with live is not received then the defined delay between the messages an alarm is triggered 400 is in idle mode The live information like RPN and signal is used to disply the position of phone on the
51. ECT500 Step 1 Put the live delay value at 60 sec Check that two prefixes are defined the messages are sent alternately to the first and second alternative with the defined delay between the messages 500 is in idle mode Step 2 Switch off the 500 and switch on Check that the 500 handset sends an automatic call to the notification server and is using the prefix that is defined in the MMI access menu 1 and 2 Step 3 Make short press of any key Check working of the Live signal on Alarm server Alcatel Lucent Application Partner Program Inter working report Edition 1 page 27 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga Test Case N A Comment check decoding of the live signal by Alarm server Check hang on of the HS after reception of display information from CS 9 3 5 Test cases linked to Key events on 400 and 500 DECT Key events is used to signal the notification sever of the progress of tasks that are reported For example in an hotel to confirm that a room has been cleaned The call type must be 2 Key Event call The key pressed 500 DECT 400 DECT Key 0 Key 1 Key 2 Key 3 Key 4 Key 5 Key 6 Key NOOB ND Key 1 Key 2 Key 3 Key 4 Key 5 Key 6 Key 7 Key 8 Key 9 SOCONA O1 ND Test oe Test Case N A Comment Key events on DECT400 in Idle state Step 1 Initiate the Event function in the
52. Edition 1 page 17 82 Copyright 2013 Alcatel Lucent All rights reserved SIP Trunk with authentication Setup Mobicall in trunk mode with authentication Setup Alcatel Lucent OXE for Outgoing accordingly see Annex Generate an alarm from DECT500 Check that the call is accepted and Mobicall sends the 200 OK SIP Trunk without authentication Setup Mobicall in trunk mode without authentication Setup Alcatel Lucent OXE accordingly see Annex Generate a test call from Mobicall Web interface Check that the call is accepted that the phone rings and that a voice message is played SIP Registration from TPA Setup Mobicall in trunk mode with SIP registration This mode was used Setup Alcatel Lucent OXE accordingly see Annex during the tests Check that the Register is correctly sent by TPA to OXE Not implemented authentication from OXE is not taken into account by Mobicall Test Case SIP call to phone and release from PBX Generate a call from TPA to phone Answer the call Release the call after a few seconds from the phone Check that a BYE and 200 OK are sent on the SIP signalization SIP call to phone and release from TPA Generate a call from TPA to a phone Answer the call Wait until call is released by TPA Check that a BYE and 200 OK are sent on the SIP signalization SIP call to phone that does no answer Generate a call from TPA to a phone Do not answer the call
53. IP Gateways To operate correctly the External SIP Gw need the Internal SIP Gateway that will create the SIP Motor used by OXE to handle all SIP messages The Ext Sip gw 2 is used to route calls to Main Mobicall server as the remote domain is configured with IP address of this server There is PCS IP address to allow access to this gateway from remote in case of PCS activation CS main is down at File Applications Preferences Window Help a ge etesting2 0 DLL sents ee JS rem AA gt Users Users Where Directory Number i Equal i H gt Users by profile a gt gt Set Profile Ts gt Q Groups Configuration Accounting Directory Alarms Audit gt Speed Dialing ee gt Phone Book test gt Attendant gt Entities gt Trunk Groups gt J External Services gt Inter Node Links gt Applications gt Cj Specific Telephone Services gt ATM gt Events Routing Discriminator gt Security and Access Control SIP External Gateway ID Gateway Name SIP Remote domain PCS IP Address SIP Port Number Transport type Belonging Domain Registration ID Registration ID P_Asserted 5060 etesting lab Registration timer SIP Outbound Proxy Supervision timer gt SIP Gateway gt SIP Proxy gt SIP Registrar gt SIP Dictionnary gt SIP Authentication Y SIP Ext Gateway Trunk group number
54. Mobicall is based on a modular and multi lingual concept with a seamless integration into OmniPCX 4400 Enterprise and OmniPCX Office by using Q SIG GF link The overall solution DECT OmniPCX 4400 Enterprise OmniPCX Office Mobicall has unique selling points to replace pager based solution These are e Multi line DECT never occupied can receive alarm calls at any time e Showing display messages while the handset is ringing e Showing a new display message during answer e Combination of voice messages and display text supporting confirmation by answer confirm with key 3 cancel with key 4 password or id and password e Showing a confirmation text when launching a conference call An important number of installed systems satisfied customers and resellers and a growing demand for DECT Alcatel Lucent Lucent OmniPCX Mobicall gives reasons to certify this solution for a better promotion all over the world Return of investment with additional features by combining other interfaces of the Alcatel Lucent Lucent OmniPCX for intrusion broadcast sending mini message and more Alcatel Lucent Application Partner Program Inter working report Edition 1 page 56 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Web based management tool for Mobicall solution overview mel alarm start and supervision evacuation and statistics Messenger on each workplace Alarm release via phone
55. NI being sent and does the appropriate action For example displaying Fire Alarm on the screen and ringing at maximum level at the same time List of available alarm features 400 DECT e trigger Handset ringing at maximum volume with melody 5 regardless of the user settings for current volume melody or vibrator 500 DECT e trigger handset ringing with normal alarm ring and volume as programmed in the Alarm settings menu e trigger handset ringing with urgent alarm ring and volume as programmed in the Alarm settings menu e trigger handset ringing with very urgent alarm ring and volume as programmed in the Alarm settings menu e trigger handset automatic answer in Handsfree mode Alcatel Lucent Application Partner Program Inter working report Edition 1 page 10 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent 5 Application information Application family SIP Alarm Server Application commercial name Mobicall Application version 7 7 2 Interface type SIP trunking with geolocation and notification services Brief application description Mobicall is based on a modular and multi lingual concept with a seamless integration into OmniPCX 4400 Enterprise and OmniPCX Office Mobicall alarm server phone calls emergency calls evacuation The server runs Mobicall Server which purpose is to post alarms to groups or individuals The alarm calls can be manually launched triggere
56. Test vase Test Case N A Comment SIP Options from Mobicall to OXE Not supported by Mobicall sends a SIP options request Mobicall SIP application Alcatel OmniPCX Enterprise responds with a proper answer 200 OK SIP Options from OXE to Mobicall Alcatel OmniPCX Enterprise sends a SIP options request Mobicall responds with a proper answer 200 OK 9 1 2 SIP Authentication and Registrar SIP Transport is UDP Mobicall do not use TCP transport mode OXE SIP External Gateway configured with minimal authentication digest and incoming username Mobicall and incoming password 1234 The Authentication is not needed for Incoming SIP Option messages While SIP Invite comes then OXE answer 100 Trying 407 Proxy Authentication Required and TPA sends back the INVITE with proxy authorization and waited values MOBICALL configuration for authentication is set for both sides outgoing and incoming Test P Test Case N A Comment SIP Trunk with authentication Ok when TPA sends SIP Setup Mobicall in trunk mode with authentication Register to OXE but not Setup Alcatel Lucent OXE for Incoming accordingly done into the Request see Annex message Authentication Generate a test call from Mobicall interface must be done with SIP Check that the call is accepted that the phone rings and register from Mobicall that a voice message is played SIP Alcatel Lucent Application Partner Program Inter working report
57. antennas on more than one floor Without this study it is nearly impossible to locate a DECT handset by pure theoretical calculation For example if the emergency team is searching someone having a heart attack on the wrong floor the loss of time is important The DECT handsets have the possibility to send information by a long press of different button One way to do a site survey would be to interpret that information and compute it in a system containing the plan of the rooms and floors There could be many ways to do a site survey but it is a mandatory step to sell a reliable alarm server 12 2 Equipment configuration 12 2 1 Handsets 12 2 1 1 General configuration To configure the basic telephonic functions of the 500 DECT please read the following document For OmniPCX Enterprise systems Alcatel Lucent 500 DECT Handset Alcatel Lucent OmniPCX Enterprise User manual In the Technical Knowledge Base accessible via the Business Portal at https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window For OmniPCX Office systems Alcatel Lucent 500 DECT Handset Alcatel Lucent OmniPCX Office User manual In the Technical Knowledge Base accessible via the Business Portal https businessportal alcatel lucent com the Technical Knowledge link is on the right of the window Quick guide Alcatel Lucent 500 DECT Handset User Guide In the Technical Knowledge Base accessible via the
58. arger Check the status in the message to the PBX Code 2054 Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state values 0 2 4 6 8 Check that the notification server receives and decodes the message Status message on DECT400 switched off Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 8 Check that the notification server receives and decodes the message Code 8064 Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 9 Check that the notification server receives and decodes the message Status message on DECT400 switched on Step 1 Handset is out of charger Initiate the Status function in the MMI configuration Menu Switch on the handset Code 2054 Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes the message Alcatel Lucent Application Partner Program Inter wor
59. arm to notify OmniPCX Enterprise users in charge of managing these alarms C D FEE arm woods T O LLI m NA E EU NA LO rf O LLI n z OK OK Alcatel Lucent Application Partner Program Inter working report Edition 1 page 13 82 Copyright 2013 Alcatel Lucent All rights reserved Features Global Generic SIP calls from status Mobicall gt OXE sets SIP Authentication amp Registrar z SIP call set up and call release SIP calls to various Idle phones E OK SIP call to various busy phones OK SIP calls to DECT sets out of radio range OK SIP calls to forwarded phone SIP calls to phone that is forwarded to voice mail SIP call to phone in immediate call forwarding to external destination SIP call to Out of Service phone OKBut See chapter 9 1 2 7 1 3 Conference call with Mobicall Features Global Conferencing through Mobicall server status Conference setup following notification call OK Alcatel Lucent Application Partner Program Inter working report Edition 1 page 14 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 7 2 Summary of problems e InIP DECT we found that DECT400 do not send immediately the notification alarm with red button while in communication it release communication and wait for any key pressed before sending tehe alarm 7 3 Summary of limitations None 7 4 Notes remarks e Th
60. ate Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Checks no movement function send alarm to the server Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established 9 4 9 Test cases linked to SHOCKS detected on 500 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call when shocks are detected on handset Generate a Schock then wait 5 seconds without movement then the alarm is send Test wae Test Case N A Comment Alcatel Lucent Application Partner Program Inter working report Edition 1 page 43 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A Case Test Case SHOCK on DECT 500 in Idle state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Check that the notification server decodes well the message SHOCK on DECT 500 in communic
61. ation sent by DECT Sets PARI 05904 RPN 016 amp 017 9 4 1 Test cases linked to Live signal on 400 and 500 DECT Live signal is executed if the appropriate function has been activated in the MMI configuration and the handset is in idle state Test Case Test Case N A Comment Id Live Signal on DECT 400 Put the live delay value at 60 sec Check that two prefixes are defined the messages Both RPN are not sent are sent alternately to the first and second alternative with systematically the defined delay between the messages 400 is in idle mode Live Signal on DECT500 Put the live delay value at 60 sec Check that two prefixes are defined the messages are sent alternately to the first and second alternative with the defined delay between the messages 500 is in idle mode 9 4 2 Test cases linked to Status message on 400 DECT The status call is aimed to provide information about the handset when the function is active The functions are activated in the MMI configuration menu Status message on DECT400 In charger Code Step 1 0590401602560256025 Initiate the Status function in the MMI configuration 6030840 3 in charger menu O not used 8 charge Alcatel Lucent Application Partner Program Inter working report Edition 1 page 35 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent O Test Ga Test Case N A Comment A status call is made when t
62. ation state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial call is released and the new alarm call is established SHOCK on DECT 500 in dialling state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established SHOCK on DECT 500 in configuration_state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during
63. call Main server is 10 10 10 11 CPU B 12188 generate alarm in PCS is inactive remote area to Generate alarm in central and remote area Mobibbox Manual switch over to Main 2 Main Com Server is 10 1 6 1 CPU A Alarms were sent Do manual switch over with bascul or shutdown correctly from the 2 Main Com Server is now 10 10 10 11 CPU B Dect500 Generate an alarm from DECT500 Manual switch over to Main 1 Main Com Server is 10 10 10 11 CPU B Do manual switch over with bascul Main Com Server is now 10 1 6 1 CPU A Generate an alarm from DECT400 and 500 Switch over due to Network failure Main Com Server is 10 1 6 1 CPU A Disconnect the LAN cable on CPU A Main Com Server is now 10 10 10 11 CPU B Generate an alarm from DECT400 and 500 When reconnecting cable you ll have dual Main configuration Com server CPU A will reboot Nota Problem with delay before switch over to second alarm server into the DECT500 Mobicall needs about 3 seconds to be ready to answer to invite coming from OXE This delay is due to the DNS query sent by Mobicall to External DNS server Windows Server and because of delegation this time is so long related to validation of IP addresses process The Mobicall could not answer as quickly as needed because they have to override the SIP RFC that they don t want to do Alcatel Lucent Application Partner Program Inter working report Edition 1 page 51 82 Copyrigh
64. cordingly for more details please refer to Appendix F Appendix F AAPP Escalation process Alcatel Lucent Application Partner Program Inter working report Edition 1 page 8 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 4 Reminder on Alarming services 4 1 Location service The DECT Handset monitors the radio coverage that it perceives to be able to set up at any time a call with the infrastructure with the best audio conditions Therefore it has the knowledge at a given location of all the Base Stations he can receive a signal from and the associated strength of the signal RSSI gives a relation with the distance between the Base Station and the DECT Handset When signaling an alarm to the Alarm server the DECT handset will send the RSSI of the 3 Office mode or 4 Enterprise mode best Base Stations that he can see so that the server can locate accurately the DECT Handset position In case the DECT Handset sees less than 4 or 3 Bases stations the message will indicate the valid Base Stations that the server should use in the message to compute the DECT Handset location Enterprise amp Office modes only This service is available on 400 and 500 DECT handsets 4 2 Live amp Notification service The DECT Handset is able to send regular information defined as Live or event triggered defined as Notifications Key events or Status to an Alarm server These m
65. ction Check that a call is performed Check that the notification server receives and decodes the message Key events on DECT500 in Idle state Step 1 Initiate the Event function in the MMI configuration menu 500 is in idle mode Keys 1 and 6 Make a long press of one of the keys 1 2 3 4 5 Code 2192 and 2692 6 7 8 9 to trigger the function Check that a call is performed Check that the notification server receives and decodes the message 9 4 5 Test cases linked to Notification on 400 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage The call type must be 1 Notification call The keys pressed are Key clear key on hook key OK Key left key right Key up Key down CON OOF O Alcatel Lucent Application Partner Program Inter working report Edition 1 page 38 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent C Test Case Test Case N A Comment Id Notification on DECT 400 in Idle state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 Keys OK Clea i HS is in idle mode programmed in To send a notification call make a long press of any Mobicall of the following keys on the handset C on hook ok Code
66. cy Com Server Single Mobicall Initial state is Com Server 1 is active and seen as Main and Com Server 2 is In stand by Alarm server Mobicall has IP address 10 1 2 51 Com Server 1 is CPU A has IP adress 10 1 6 2 and his Main IP address is 10 1 6 1 Com Server 2 is CPU B has IP adress 10 10 10 12 and his Main IP address is 10 10 10 11 The OXE is addressed with FQDN etesting2 etesting lab configured in DNS External server with DNS Delegation etesting2 etesting lab gt 10 1 6 1 or 10 10 10 11 Mobicall server has the configuration of its Trunk SIP avec Authentification with Adresse IP PABX etesting2 etesting lab The DNS switch over mechanism of Mobicall was based of type SRV and has been modified in order to use the type A and no caching as OXE works with TTL 0 for DNS queries Tests are done with IBS DECT because the IP DECT is not yet operational with spatial redundancy Test ar Test Case N A Comment Manual switch over to Main 2 edie ro Main Com Server is 10 1 6 1 CPU A and Sby Com g server is 10 10 10 11 CPU B MORE ES 12188 generate alarm to PCS is inactive i Generate alarm in central and remote area Mobicall prefix 85 Manual switch over to Main 2 Main Com Server is 10 1 6 1 CPU A Alarms were sent Do manual switch over with bascul or shutdown correctly from the 2 Main Com Server is now 10 10 10 11 CPU B Dect500 Generate an alarm from DECT500 Manual switch over to Main 1 Mai
67. d on call reception sent from a Web based client The server is made of Mobicall services a Web Apache server and a database postgress It could as well connect to any ODBC database Fore more details refer to Appendix A Alcatel Lucent Application Partner Program Inter working report Edition 1 page 11 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 6 Test environment Figure 1 Test environment DECT 400 DECT 500 PTouch 4068 se IPTouch SIP Trunking m P i n veer sss CS MAIN OmniPCX Enterprise Mobicall dial GD Main CS Stand By with 2 IBS Switch with VLAN to Subnet 10 1 0 0 simulate WAN Subnet 10 10 10 0 Subnet 10 10 11 0 o SIP Trunking o PA new Voice Security ender control GD4 With 1 IBS DECT 500 t Passive Com Server PCS MobibBox 6 1 Hardware configuration OmniPCXEnterprise hardware equipment CPU CS x2 MIX 2 4 4 ISDN TO digital amp analog interfaces DECT 300 DECT 400 DECT 500 and DECT 8232 lptouch sets 4068 and 4028 lptouch Set 4039 Mylc phone 8082 analog phone Reflex set Advanced 4035 IBS DECT Base Station test with IBS DECT configuration only o IP DECT Base Station test with IP DECT configuration only O O 0 O O 6 2 Software configuration Alcatel Communication Platform OmniPCX Enterprise R10 1 DECT 500 00 54 DECT 400 93 91 99 1972B67 DECT 100 71 36 24 15C7C1C DECT
68. day 7 days a week e Support from the Application Partner Web site if registered Alcatel Lucent Application Partner applicationpartner alcatel lucent com e Support from the Alcatel Lucent Business Partners Web site if registered Alcatel Lucent Business Partners https businessportal alcatel lucent com click under Let us help you the eService Request link e mail Ebg Global Supportcenter alcatel lucent com Fax number 33 0 3 69 20 85 85 Telephone numbers Alcatel Lucent Business Partners Support Center for countries Country supported language Toll free number Belgium French Luxembourg Austria German Switzerland Italy Australia Denmark Ireland Netherlands 800 00200100 South Africa English Portugal For other countries English answer 1 650 385 2193 French answer 1 650 385 2196 German answer 1 650 385 2197 Spanish answer 1 650 385 2198 END OF DOCUMENT Alcatel Lucent Application Partner Program Inter working report Edition 1 page 82 82 Copyright 2013 Alcatel Lucent All rights reserved
69. e alarm acknowledge to be sent by alarm server in SIP Trunking mode has to be done in the SIP Header called p asserted identity and should contain F something lt sip F domainname gt This behavior is not compliant with SIP RFC but is needed in the current OmniPCX Software version R10 x This acknowledge will avoid that DECT set send also the alarm to second alarm server configured in its settings MMI This behavior has been tested during test of alarming from DECT400 and DECT500 There is a Problem Report SR 1 147305668 on going with R amp D Alcatel Lucent Application Partner Program Inter working report Edition 1 page 15 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 8 Test Result Template The results are presented as indicated in the example below Test Case Test Case N A OK NOK Comment Id Test case 1 j 8 Action E x e Expected result Test case 2 a s Adon The application waits 2 E a t L Xx L for PBX timer or e phone set hangs up E poA Relevant only if the e Expecioa Tesui ss al Re direct CSTA link Test case 4 Oo i ae result L L gt hi tL UO O Test Case Id a feature testing may comprise multiple steps depending on its complexity Each step has to be completed successfully in order to conform to the test Test Case describes the test case with the detail of the main steps to be executed the and the expected result N A when checked means the test case is
70. e defined above Expected result defined above Call to Analog Phone in idle state 7 Test on Alcatel Lucent Analog phone Test Case defined above Expected result defined above Call to MyIC Phone 8082 SIP phone Test on MyIC Phone Test Case defined above Expected result defined above Call to Generic SIP Phone Test on Generic SIP phone Test Case defined above Expected result defined above 9 1 5 SIP call to various busy phones Test Case e Phone is in communication e To send a call generate a test call from the TPA Expected result No display of CLI Caller Name received in SIP Invite lssue in the set e According to the phone configuration in Oxe behaviors are different e call is rejected if the phone is busy the phone is set with Camp On protected in Features options e TPA logs call is rejected Test PE Test Case N A Comment Call to busy IBS DECT100 Test on Alcatel Lucent DECT 100 Test Case defined above Expected result defined above Call to busy IBS DECT400 Test on Alcatel Lucent DECT 400 Test Case defined above Expected result defined above Call to busy IBS DECT500 GAP Test on Alcatel Lucent Mobile 500 Test Case defined above Expected result defined above a Call to busy IBS DECT8232 Test on Alcatel Lucent Mobile 8232 Test Case defined above Expected result defined above Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved Ed
71. e we press the red button and the time alarm is really send to the server 9 3 8 Test cases linked to Man Down or Lost of verticality on 500 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a lost of verticality Man Down according DECT 500 MMI configuration and timers Test vase Test Case N A Comment ManDown on DECT 500 while in Idle state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID Alcatel Lucent Application Partner Program Inter working report Edition 1 page 31 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AY Case Test Case N A Comment followed by F xxx to the handset The handset does not display F but only xxx Check that the notification server decodes well the message check the Man down function sends the alarm ManDown on DECT 500 while in Communication state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset See exceptions to Check that the handset during the not
72. ected on DECT500 1 ccccccccccccceeeccceeceeeeeseesseseeeeeeeeeeeeeeeaaaeeeaeseneees 34 Alcatel Lucent Application Partner Program Inter working report Edition 1 page 4 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 9 3 11 Test cases linked to IBS DECT base station localisation M 9 4 IP DECT ALARMING DECT 400 500 USING ENTERPRISE MODE ssssesceeececeeeeeeeeeeeeeeeeeennnneeeeeceeeeeeeeeeeees 9 4 1 Test cases linked to Live signal on 400 and 500 DECT Re 9 4 2 Test cases linked to Status message ON 400 DECT esse 9 4 3 Test cases linked to Status message ON 500 DECT 9 4 4 Test cases linked to Key events on DECT400 and DECT500 u 9 4 5 Test cases linked to Notification on 400 DECT rrisnin T aE E 9 4 6 Test cases linked to Notification on 500 DECT with Panic Red button 9 4 7 Test cases linked to Man Down or Lost of verticality on 500 DECT ccccccscccccccccceeeeseeeeecceeeeaaseeeeeees 9 4 8 Test cases linked to No Movement on 500 DE CT ccccccccccccccccccccecceaeeeesesseeeeeeeeeeeeeeeeaaaaaaasaassseeeeeeeeeees 9 4 9 Test cases linked to SHOCKS detected on 500 DECT sienne 9 4 10 Test cases linked to IP DECT base station localisation 95 INCOMING ALARMS ON IBS DECT 400 500 85 sonde narration ete 9 5 1 Incoming alarm on IBS DECT400 ccccccccccssseccccccceeeneeseseeeeeeeeaeeeeeeeeeeeeaaaeeeeeeeeeeaaaeeeeeceeeeaaaaasseeeesesaaaeee
73. eeess 9 5 2 Incoming alarm on IBS DECT500 ne eeeeeeeeeeeeaseeeeeeeeeeeeaaeeeeeeeeeeeaaaeseeeeeeeesaaaesseseeeesaaaeeeeeess 9 0 JINGOMING ALARMS ON IP D CT 400800 8 dde sa onda es a 9 6 1 INCOMING alarm ONAP DE CTA 5 cicsasssiserascsenerssasaseseswasiwhsvasasenanesanevarhseviasesiessawlannedsonagaiaswnasseasens EAN aE 9 6 2 INCOMING alarm ONAP DE CIID wicccssssuaserascsensrasasisisaswssversivasastonasesevevassbislasaswsssesennetseoagsiarerescsesssasnestonsesuesss 9 7 HIGH AVAILABILITY CONFIGURATIONS ccccccseccsccceccssccucccecsesccucecusecsccussucessecuseeceseceuseesessecuseesseusesseeesenseees 9 7 1 Spatial Redundancy Com Server Single Mobicall ccccccccccccccsseesccccccetecaeeesecceeeeeeaeeseeeceeeesaaaeeeeeeeeeaaaeees 9 7 2 Spatial Redundancy Com Server Master Supervisor Mobicall ss 9 7 3 Failure On MODICAIESOFVONS scissacciasissrcansssivedhicsactinisabeeiengihesinstaveianddsidanideadiaes erat abate 9 7 4 Passive Com Server Configuration cccccccccccccccscccccccsnesecceeeeeseeeeeeneeeeeeeeeeseeeeeaeneeeeeeaeeeeeeeeaaaseeeesaaasesagaesseeeas 9 8 ALARMING DECT 400 500 USING OFFICE MODE OPTIONAL 0cccccseccceecccescccessccescseessceessceeecseeeceeeeseueseees 10 APPENDIX A ALARM SERVER DESCRIPTION seccsssssscccesscssdecccecsceessetscvecsescceessissdecesecsceessetecvecsescseesseseces IO APPLICATION DESCRIPTIONS a a en em ane on don 11 APPENDIX B ALARM SERVER CONFIGURATION REQUIREMENT S sssssssseessesssssses
74. ement function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays See exceptions below the normal call processing screen Checks no movement function send alarm to the server Check that the notification server decodes well the message The initial call is released and the new alarm call is established No Movement on DECT 500 in dialling state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Checks no movement function send alarm to the server Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established No Movement on DECT 500 in configuration state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Checks no movement function send alarm to the server Check t
75. er Program AAPP Complete e business solutions at your disposal The Application Partner Program is designed to support companies that develop communication applications for the enterprise market based on Alcatel Lucent s Omni product family The program provides tools and support for developing verifying and promoting compliant third party applications that complement Alcatel Lucent s Omni based products Alcatel Lucent facilitates market access for compliant applications The Alcatel Lucent Application Partner Program AAPP has two main objectives e Provide easy interfacing for Alcatel Lucent communication products Alcatel Lucent s communication products for the enterprise market include infrastructure elements platforms and software suites To ensure easy integration the AAPP provides a full array of standards based application programming interfaces and fully documented proprietary interfaces Together these enable third party applications to benefit fully from the potential of Alcatel Lucent products e Test and verify a comprehensive range of third party applications to ensure proper inter working Alcatel Lucent tests and verifies selected third party applications that complement its portfolio Successful candidates which are labelled Alcatel Lucent Compliant Application come from every area of voice and data communications The Allcatel Lucent Application Partner Program covers a wide array of third party applications products
76. er decodes well the SHOCK on DECT 500 in communication state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial call is released and the new alarm call is established SHOCK on DECT 500 in dialling state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user ina conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established SHOCK on DECT 500 in configuration_state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx
77. es well the message The initial call is released and the new alarm call is established ManDown on DECT 500 while in dialling state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message check the Man down function sends the alarm after timout ManDown on DECT 500 while in configuration state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Go to configuration menu and wait Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established check the Man down function sends the alarm after timout Exceptions Man Down and no movement should be inactive when the handset is c
78. essages are sent to the Alarm Server by setting up a call toward the Call Server These calls are set up by dialing a trunk access code to gain access to the Alarm server followed by digits containing the data to be processed by the Alarm server Enterprise amp Office modes only Those digits will indicate the type of call Live Notifications Key events or Status and additional information related to the call type This service is available on 400 and 500 DECT handsets 4 2 1 Live calls Live calls are triggered at programmable intervals when the Handset is in idle state and provide the Alarm Server the current DECT Handset location and state This will enable the Alarm Server to monitor that the Handset Is performing correctly and that end user monitoring is active Location can be used by the Alarm server to activate Notifications to the proper located user if an emergency shall occur thus allowing the best response time to manage such event Enterprise amp Office modes only 4 2 2 Status calls Status calls are triggered by DECT Handset status change such as being put in out of charger being switched on off This will allow the Alarm server to know that monitoring should start or stop and that subsequent messages call might be irrelevant and could be discarded Enterprise amp Office modes only 4 2 3 Key events call Key Events calls are triggered by the end user long press of any digit key for reporting
79. g the notification call displays the normal call processing screen Check that the notification server decodes well the message Notification on DECT 400 in dialling state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in dialling state Whiedalina bress To send a notification call make a long press of any Clear ke a alee of the following keys on the handset C on hook ok aad ee ee and the four navigation keys 9054 Press OK key only Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call splays the norma cell processing Soret _ _________H_ the normal call processing screen Alcatel Lucent Application Partner Program Inter working report Edition 1 page 29 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga Test Case N A Comment Check that the notification server receives and decodes the message Notification on DECT 400 in configuration state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in configuration state To send a notification call make a
80. gnes fax Po Nombre de contacts 512 Hombre de reins 30 Produits web Mobilisation amp Conf rence amp Gestion de groupes amp Messenger 4 IVA amp Playback 4 Vieuahseur web Fonchonnalt s du web Gestion tendue des droas Serveur 33 4G pour OS Nombre de cherts fo Num ro de s rie Hex A822 Deo 43042 2 Rateaichie Mise jour de la icence avec Field Exchange Liity version standard Mise jour standard de la tcence Lignes Li Adresses A T l mantenance amp Autres E Syst me f Dongle NVT amp WEB Asme amp interface h Informations sur alame k Vemondsame Nv ME mate 2a R Premier num ro d aiame 2000 Demier num ro d alarme 355 Enregistrement des messages sur num ro Code pour appeler le serveur d alarme Z8 0 D cienchement d alarme sur les num ros Active interfaces Alcatel Lucent Application Partner Program Inter working report Edition 1 page 59 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent B Information New Voice a CIX m Lignes Li Adresses T l maintenance amp Autres E Syst me Dongle NVTSWES Mamea 8 interface r Information sur New Voice Tool SQL et interface web Version New Voice Tool EE hstal le 22042013 a 055657 R pertore principal PP Chemin fichier INI JDremvnties Langage install FR Type VOX Wav New Voice SQL fto tatah le 22042013 3 10 1708 New Voice Web
81. h Mobicall server 9 2 1 Conference setup following notification call The Mobicall server can call one correspondant when the alarm is triggered The conferencing concern only 2 correspondant the called phone configured in alarming server and the alarm set that is connected In our configuration based on Virtual Machine the maximum number of DSP RTP connections is 16 that is to say 8 conferences Test Case Test Case N A Comment Id DECT500 alarm followed by conference between alarm set and notified set e Release first by Dect500 DECT500 alarm followed by conference between alarm set and notified set e Release first by phones that were called by Mobicall DECT500 alarm followed by conference between alarm set and notified set e No answer from Dect500 DECT500 alarm followed by conference between alarm set and notified set e 2 alarms from 2 DECT500 and connections to other correspondants DECT500 alarm followed by conference between alarm set and notified set e Alarm DECT500 then connection of the correspondant with HP answer on DECT500 sending E in the caller name DECT500 alarm followed by conference between alarm set and notified set Test Case DECT phone 500 is in idle mode Generate a manual alarm on DECT 500 Mobicall manages the alarm and generates an alarm to a destination One of the destination accepts the call and dials a DTMF digit example DECT 400 Mobicall then call the DECT 500 The DECT 500 Accept
82. harging in or out of charger UBS cord charger for example or when user is browsing in Handset screens not in idle state or when the user is engaged in a call 9 4 8 Test cases linked to No Movement on 500 DECT The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a No Movement detection The function and a timer is programmable in the set DECT 500 when no movement has been detected the rings with specific rings timer set to 10 secondes then alarm is send to the server Test aan Test Case N A Comment No Movement on DECT 500 in Idle state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Checks no movement function send alarm to the server Alcatel Lucent Application Partner Program Inter working report Edition 1 page 42 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent O Test Case Test Case N A Id Check that the notification server decodes well the message No Movement on DECT 500 in communication state Configure No Movement function via MMI of the set Check that the Lock Unlock is inactive
83. hat the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established Exceptions Man Down and no movement should be inactive when the handset is charging in or out of charger UBS cord charger for example or when user is browsing in Handset screens not in idle state or when the user is engaged in a call Alcatel Lucent Application Partner Program Inter working report Edition 1 page 33 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 9 3 10 Test cases linked to SHOCKS detected on DECT500 The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call wnen shocks are detected on handset Generate a Schock then wait 5 seconds without movement then the alarm is send Test Case Test Case N A Comment Id SHOCK on DECT 500 in Idle state Configure Shocks function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Check that the notification serv
84. he handset is in the charger 4 status Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state values 1 3 5 7 9 Check that the notification server receives and decodes the message Status message on DECT400 Out of charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is out of the charger Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state values 0 2 4 6 8 Check that the notification server receives and decodes the message Status message on DECT400 switched off Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 8 Check that the notification server receives and decodes the message Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch off the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Possible state value 9 Check that the notification server receives and decodes the message Sta
85. ification call displays regular operation the normal call processing screen Check that the notification server decodes well the message The initial call is released and the new alarm call is established ManDown on DECT 500 while in dialling state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message check the Man down function sends the alarm after timout ManDown on DECT 500 while in configuration state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Go to configuration menu and wait Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established check the Man down
86. il e the following behavior should the same depending on the target phone state Test sae Test Case N A Comment Call to IPTouch serie 8 Test on IPTouch 4038 12000 forwarded to Test Case defined above Voice Mail A4645 Expected result defined above 9 1 10 SIP call to phone in immediate call forwarding to external destination Test Case e Phone is in idle mode call forwarding is configured e To send a call generate a test call from the TPA e accept the call on the forwarding destination which is an external destination Expected result e call forwarded to the target voice mail e the following behavior should the same depending on the target phone state Test Pr Test Case N A Comment Call to IPTouch serie 8 forwarded to public mobile afao Test on Alcatel Lucent IP Touch 4038 fwd to external Test Case defined above Expected result defined above 9 1 11 SIP call to Out of Service phone Test Case e Phone is out of service e To send a call generate a test call from the TPA Expected result e call is rejected e TPA logs call as rejected Test Pe Test Case N A Comment Call to IPTouch serie 8 out of service Test on Alcatel Lucent IPTouch 4038 i2000 isoutof service Test Case defined above Expected result defined above Alcatel Lucent Application Partner Program Inter working report Edition 1 page 22 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 9 2 Conferencing throug
87. in Communication state Step 1 Activate the Notify function in the MMI configuration menu Define the first access prefix in the Edit Notify configuration screen Access 1 Hand Set is in communication mode To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Code 2491 Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial call is released and the new alarm call is established Notification on DECT 500 in dialling state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 HS is in dialling state To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server Check that the notification server responds ina proper _ in a proper Alcatel Lucent Application Partner Program Inter working report Edition 1 page 40 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga Test Case N A Comment way to the handset By sending the display message ID followed by F
88. io range ss 20 9 1 8 SIP calls to forwarded phone or Dect sets 21 9 1 9 SIP calls to phone that is forwarded to voice mail 21 9 1 10 SIP call to phone in immediate call forwarding to external destination 22 Qldl SIP callto Out of Service phone hr dune its dhecenetannstene eee dehors tre anena EAEE ariari 22 9 2 CONFERENCING THROUGH MOBICALL SERVER nina matin nee 23 9 2 1 Conference setup following notification call rss tannins liens til ten 25 9 3 IBS DECT ALARMING DECT 400 500 USING ENTERPRISE MODE sscccceccceeeeeeeeeeeeeeeeeennnceeeeeeeeeeeeeeeeeees 24 9 3 1 Test cases linked to Live signal on 400 and 500 DECT ue 24 9 3 2 Test cases linked to Status message on 400 DECT ue 25 9 3 3 Test cases linked to Status message on DECT500 26 9 3 4 Test cases linked to Live signal Status on 400 and 500 DECT ue 27 9 3 5 Test cases linked to Key events on 400 and 500 DECT ss 28 9 3 6 Test cases linked to Notification on 400 DECT cccccccccccscsccsscccseeesccecceececceeceecceececececeeeeeeeeeeeeeeeeseeeeeess 29 9 3 7 Test cases linked to Notification on 500 DECT with Panic Red button 30 9 3 8 Test cases linked to Man Down or Lost of verticality on 500 DECT cccsscccccccccceeeseeececeeeenaaeeeeeees 31 9 3 9 Test cases linked to No Movement on 500 DECT cccccccccccccccccceeceeaeeeeeesssseeeeeeeeeeeeeeaaaaaaasasssseseeeeeeees 32 9 3 10 Test cases linked to SHOCKS det
89. ion 1 page 62 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A F2 Editeur de groupes et personnes eat Sp ane 4 7 je s Die Woe Li oice _ HHHHH 6 56 51 gt NO010 Loading nvatme_entrystate 65651 gt NO10 Loading nvasqlcal 6 56 51 lt NODI ODI 1 36000022001 3256025606491 0 End of cal 0m00s To configure and monitor the high availability configuration there are 2 programs Master Supervisor monitor Alcatel Lucent Application Partner Program Inter working report Edition 1 page 63 82 Copyright 2013 Alcatel Lucent All rights reserved oniteur Maitre 31 05 2013 17 31 14 i 31 05 2013 17 31 14 i 31 05 2013 17 31 13 31 05 2013 17 31 09 i 31 05 2013 17 31 08 31 05 2013 17 31 04 i 31 05 2013 17 51 03 31 05 2013 17 07 18 i 31 052013 17 07 17 31 05 2013 1637 17 i 31 05 2013 183717 31 05 2013 1807 16 i 37 05 2013 18 07 16 31 05 2013 1537 16 i 31 05 2013 18 37 15 31 05 2013 150715 i 052013150715 3 Alcatel Lucent Application Partner Program Inter working report Alcatel Lucent Superviseur Esclavo focal alame L Maite r a pas re u tal Impossible d obtenr SyncFile de hitpc 10 1 255 suncdeta Fichier n est pas pr sent apr s t l chargement Impossible d obtenr Syncfile de hitpc 10 1 255 syncdeta Fichier n est pas pr sent apr s t l chargement La synchro d Les donn es sur le serveur primaire sont d j
90. ition 1 page 19 82 Test Case Test Case Call to busy IPTouch serie 8 Test on Alcatel Lucent IP Touch 4068 Test Case defined above Expected result defined above Call to busy IP DECT400 AGAP over SIP Test on Alcatel Lucent Mobile 400 Test Case defined above Expected result defined above Call to busy IP DECT500 SIP Extension Test on Alcatel Lucent Mobile 500 Test Case defined above Expected result defined above Call to busy UA T4034 Test on Alcatel Lucent Numeric phone Test Case defined above Expected result defined above Call to busy Analog Phone Test on Alcatel Lucent Analog phone Test Case defined above Expected result defined above Call to busy MylC Phone 8082 Test on 8232 My Ic Phone Test Case defined above Expected result defined above Call to busy SIP SoftPhone Test on Generic SIP phone Test Case defined above Expected result defined above 9 1 6 SIP calls to IBS DECT sets out of radio range Test Case e Hand Set is in idle mode out of range e To send a call generate a test call from the TPA Expected result e call is rejected e TPA logs the call rejection reason Test was done by powering off the Dect handsets Test Case Call to DECT100 out of radio range Test on Alcatel Lucent DECT 100 Test Case defined above Expected result defined above Call to DECT400 out of radio range Test on Alcatel Lucent DECT 400 Test Case defined above Expected result defined above Call to DECT8232 o
91. king report Edition 1 page 25 82 Copyright 2013 Alcatel Lucent All rights reserved Test Ga menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes the message 9 3 3 Test cases linked to Status message on DECT500 eee Step 2 Handset is in charger Initiate the Status function in the MMI configuration The status call is aimed to provide information about the handset when the function is active The functions are activated in the MMI configuration menu Test Case Test Case Status message on DECT500 In charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is in the charger Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state values 1 3 5 7 9 Check that the notification server receives and decodes the message Status message on DECT500 Out of charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is out of the charger Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state values
92. l ID YPN Cost Limit Protocol Type NPD identifier Route Type ATM Address ID Preempter Quality VXRIESSET amp Configuration R etesting2 OXEConfig Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved Edition 1 page 68 82 Alcatel Lucent The Route 1 of ARS route list 6 will use another trunk group 26 and another Ext SIP Gw 5 via Dialling command table Id File Applications Preferences Window Help a g x etesting2 OXEConfig A sue um Gow AA gt 9 Default DID num translator oat gt Q Node Access Prefix ere Directory Number i Equal ix gt Network Access Prefix gt Ext Callback Translation Tables gt Country Codes gt Network Routing Table Y Automatic Route Selection v BD 1 Y ARS Route list v D 6SIP PCS No Y ARS Route v Car Time based Danta int anne oed D 1 lt 11 1 SIP SBY SRV Route 26 0 7 0 Dependant on Trunk Group Type I LIYILS Iu HUU D 11 SIPMOBICALL No Numbering Command Tabl ID Y ARS Route A 1 SIPMOBICALL Route 25 0 110 ABC_F VPN Cost Limit Y Time based Route List Protocol Type D 1 lt 1 1 1 gt NPD identifier 255 gt ARS Schedule L Route Type Private rs cam aT pass fe v Numbering Command Table A 7015 D 11012 gt Code Table Authorization gt Filtered Called Number gt ATM Address List gt j C
93. l 400 500 Le Confgurttes TAE vues pou le mapping des v nenents TAE avec toe so naice doao d fis dans HACA ne uno da Corsa cepa eres LE Num ro DECT S TEN Z_Nodie tuo Dect Gmee er I Cogan une action par d faut pou toulet les erh es Le ac rano daune d pend seulement du type TAE ne sur terminmm Le Configuratess TAE siine pour le mapping des v nements TAE avec les sc natce d alsrme d tinis dans MotiCsi L action dichenety p Actros Fits Tous Tan et de lendo Le sc naio sma le m re pour tous les sppelante Type ta Tohe wgence YO Beens l A g F Corigas une action per d is pow tour ypes TAE Le so nano d alsune d pend seulement du m ro d acp lart ef de l encho Le sc nato teva le mime pau tout oes TAE Endo 12600 007 cat t ria _ Moder C iope dendo Tr x jad a r a asked tpl aha an anal woh SSAA KOPIN SASEN A OAO cea es TAE Le ec nerio tera le m me pour tous endrots Tyee Pacten pow le ma pro Daiena shame sp ci e Inhcemston pa Ippe d action L alarme specie eut d clench e The specbed siamis started Si l v nement TAE est un appel eriari l appel est d connect SC son Kx KT Daten All phone numbers involved in alarming generate alarms or receive alarms or receive notification calls are defined in this group and person editor Alcatel Lucent Application Partner Program Inter working report Edit
94. l selection type Remote Network Shared Trunk Group Auto DTMF dialing on outgoing call T2 Specification Homogenous network for direct RTP Public Network COS DID transcoding fi Special Services Nothing Can support UUS in SETUP v VxXf t asa Alcatel Lucent Application Partner Program Inter working report amp Configuration amp etesting2 OXEConfig Copyright 2013 Alcatel Lucent All rights reserved Edition 1 page 70 82 Alcatel Lucent A4 Omnivista 8770 omnivista2 etesting lab 636 AdminNmc _ n x File Applications Preferences Window Help etesting2 OXEConfig se ee see QAR 4 B 1 lt 1 1 1 gt a Users T i iw w Y 11 SIPMOBICALL No Vere Directory Number jj Equal Y ARS Route lt B 1 SIPMOBICALL Route 25 0 11 0 ABC_F Y Time based Route List Configuration ae B 1 lt 1 1 1 gt gt ARS Schedule etesting2 gt ARS Calendar Trunk Group ID 26 Y Numbering Command Table Eh nia J A 7018 587 Signal variant No variant 11012 Number Compatible With 1 gt Code Table Authorization Number Of Digits To Send 0 Configuration gt Sj Filtered Called Number Channel delection pe T Quantified gt ATM Address List Remote Network re M ee Shared Trunk Group nr gt Attendant Alsrms gt Cj Users NO gt Users by profile T2 Specification SIP lay gt Q Set Profi
95. lasses of Service gt Attendant amp Configuration R etesting2 OXEConfig Create the time based route list that will allow to route call to Route 1 for both ARS route lists The dialling command tables are used to associate the Ext SIP gateway with the ARS Routes Number command table 11 is used to connect with external sip gateway linjed to main Mobicall A OmniVista 8770 omnivista2etestinglab 636 AdminNme File Applications Preferences Window Help a g x etesting2 OXEConfig san ses Ho em AR gt Le Default DID num translator gt Users Where DESEN Equal gt Node Access Prefix Directory Number ln Ewa gt Network Access Prefix gt Ext Callback Translation Tables gt Cj Country Codes gt Network Routing Table Y Automatic Route Selection v D 1 Y ARS Route list Y 6 SIP PCS No Carrier Reference Y ARS Route D 1 SIP SBY SRV Route 26 0 7 0 Dependar Associated Ext SIP gateway Y Time based Route List D 1 lt 1 1 1 gt v 5 11 SIPMOBICALL No Y ARS Route D 1 SIPMOBICALL Route 25 0 11 0 ABC_F Y Time based Route List DB 1 lt 1 1 1 gt gt ARS Schedule gt ARS Calendar v 4 Numbering Command Table D7015 gt Code Table Authorization gt Filtered Called Number gt ATM Address List a gt Classes of Service De anaa VXRIESSET ay L amp C
96. le Homogenous network for direct RTP e gt Q Groups Public Network COS 1 ee Drs T ni Q Entities Special Services Nothing Y Trunk Groups peat support UUS in SETUP gt 5 25 T2 MOBICALL 2 No No 1 No Associated Ext SIP gateway Implicit Priority Audit Si ee gt External Services Activation mode Ba gt a Inter Node Links Priority Level gt Preempter gt 9 DATA PR D a Incoming calls Restriction COS Maintenance s Q Applications gt Le Specific Telephone Services gt ATM Callee number mpt1 343 Outgoing calls Restriction COS gt 4 Events Routing Discriminator Overlap dialing gt Security and Access Control call diversion in ISDN gt IP vj sip v B 1 OO Vx Y E SS amp PP R etesting2 OXEConfig amp Configuration The command trkstat 25 will show you the status of the trunks rigs alte Trunk group number Trunk group name Number of Trunks Ces busy Comp crunk CIl busy Comp lank WB Busy Without B Channel Crs busy Comp trunk tor RLIO anker AGi Link WBD Data Transparency without chan WBM Modem transparency without chan D3 Darca Transparency M Modem transparency Alcatel Lucent Application Partner Program Inter working report Edition 1 page 71 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent The SIP Trunking to external server is based on External S
97. lication Partner Program Inter working report Alcatel Lucent AN Jean Luc Minotti Sales Chemin du Joran 8b Nyon 1260 Switzerland 41 0 58 750 11 25 41 0 22 365 51 49 http www mobilisierung com minotti newvoice ch Pierre Tohier Project Manager Chemin du Joran 8b Nyon 1260 Switzerland 41 0 58 750 11 25 41 0 22 365 51 49 http www mobilisierung com tohier newvoice ch Copyright 2013 Alcatel Lucent All rights reserved Edition 1 page 3 82 Alcatel Lucent AN TABLE OF CONTENTS NO ON E A 6 2 VALIDITY OF THE INTERWORKING REPORT wssesscicecsssccsdaccecesecsestesesecsctdecsenecssasiacesesssstesesecectdecsessesescesseieses 7 gt LIMIISOFIHE TECHNICAL SUPPORT iccisscssceescesceseseccesscssseicssssceessescsesevesescessesessiesesasdpsvesavevesescsesseesesessetiseens 8 3 1 CASE OF ADDITIONAL THIRD PARTY APPLICATIONS 8 4 REMINDER ON ALARMING SERVICES vos cesessscicscecddesscetsccesnvedecuscvescacadeedidencetacuesnsedecenevenstcedeediaseeteceeetesedeieaetes 9 4 1 LOCA TON SERVICE orchiectomy E atest ane 9 ta LEVES NOTFCATONSEPRVC E ona E E E 9 4 2 1 EL INE S N N PE A N I A A S A AS A A 9 4 2 2 IS O E E E E E di cumsannesdetsesessacseocaat 9 4 2 3 PEC OO E EEE NINE EIE ea ae A EE E EE 9 4 2 4 NO ORT O L EEEIEE A AROE EAN OI EE ENEA 9 43 ALARM SERVER NOTIFICATION SERVICE sisyrnau o6 euwnngslpeniiads Seed onssslpesinn o6 eusnsgslpesadsSeedonsespedsandancoouls 10 S APPLICATION INFORMA DION corses Eeo
98. llers and installers NewVoice as a software editor only provides second level support The 2nd level support is mainly for configuration and installation problems These are easy problems than can be solved pretty quickly There are two different support resolution methods phone assistance adapted for simple and recurrent questions on line assistance with remote connexion used as the highest level of support provided for incident resolution Expert connect to the system to get more precise information after a pre qualification and to solve it 13 2 3Severity Description and Response Times Priority Description Response time Severity Trouble with installation configuration Blocking Trouble with communication with other systems 30min to 24h 13 2 4Support Level Definitions Level Description Qualification of an incident a problem Includes the collection of every configuration information a detailed description of the problem occuring and the cinematic conducting to that problem Resolution of an incident Problems of configuration installation of the application or uneffective functionnalities 34s Hardware issues Since no hardware is provided there is no such support level Alcatel Lucent Application Partner Program Inter working report Edition 1 page 77 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 14 Appendix E AAPP program 14 1 Alcatel Lucent Application Partn
99. long press of any cn dete i C on hook ok ahile i configuration Press OK key only press Clear key and it Check that the Lock Unlock is inactive send alarm code 2051 Check that the notification server answers in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes well the message 9 3 7 Test cases linked to Notification on 500 DECT with Panic Red button The notification function is used to signal emergency situations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a dedicated Alarm Key Red button The OK key is not used as the Key Events are not validated in the alarm settings Test Case Comment Notification on DECT 500 in Idle state Step 1 Activate the Notify function in the MMI configuration menu Define the first access prefix in the Edit Notify configuration screen Access 1 Press OK key as HS is in idle mode Notification and To send a notification call make a long press on the red keyevent are on it will dedicated alarm key send alarm with code Check that the Lock Unlock is inactive 6471 call type 1 for Check that the notification server responds in a proper notify wa
100. n Com Server is 10 10 10 11 CPU B Do manual switch over with bascul Main Com Server is now 10 1 6 1 CPU A Generate an alarm from DECT400 and 500 Switch over due to Network failure Main Com Server is 10 1 6 1 CPU A Disconnect the LAN cable on CPU A Main Com Server is now 10 10 10 11 CPU B Generate an alarm from DECT400 and 500 When reconnecting cable you ll have dual Main configuration Com server CPU A will reboot Nota During switch over the Racks or Gateway drivers stays operational and calls are maintains Only the SIP trunks External SIP gw are restarted on the new Main com server Alcatel Lucent Application Partner Program Inter working report Edition 1 page 50 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 9 7 2 Spatial Redundancy Com Server Master Supervisor Mobicall The DECT500 12199 located in central area have the alarm configuration Server 85 and Server2 86 The DECT500 12188 located in remote area remote secured GD 4 have the alarm configuration Server 86 and Server2 85 Prefix 85 will route calls to external SIP gateway 2 corresponding to Mobicall server Master 10 1 2 55 Prefix 86 route calls to external SIP gateway 5 corresponding to Mobicall server Supervisor 10 10 11 22 Test ie Test Case N A Comment Manual switch over to Main 2 12198 generate alarm in Main Com Server is 10 1 6 1 CPU A and Sby Com central to Mobi
101. nk of First Digit to be Sent gt q External Numbering Plan Network Routing Table Incoming identification prefix 21 ABC_F1111 1 1 Protocol Type Numbering Plan Descriptor ID gt Le Automatic Route Selection ARS Route list gt Filtered Called Number gt ATM Address List TM Address ID gt Classes of Service _ gt J Attendant Network call prefix gt Users CitTown Name gt Users by profile Send City Town Name Set Profile Associated Ext SIP gateway gt Q Groups Enable UTF8 name sending gt Speed Dialing gt Phone Book gt Entities v Trunk Groups gt D 25 T2 MOBICALL 2 No No 1 No gt 26 T2 SIPEXT SBY 2 No No 1 No gt External Services gt Inter Node Links gt Cy x25 gt DATA gt Applications gt Specific Telephone Services gt Gam gt Q Events Routing Discriminator J Security and Access Control gt ir Ma om A a e Schedule number amp Configuration _R etesting2 OXEConfig Alcatel Lucent Application Partner Program Inter working report Edition 1 page 73 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 12 4 IP DECT solution configuration for tests DAP stands for DECT Access Point Dect base station working with IP protocol f IP DECT Configurator e amp ES ef 3 Net ef P CT ettings a ettings figuration sulle
102. onfiguration amp etesting2 OXEConfig Alcatel Lucent Application Partner Program Inter working report Edition 1 page 69 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Number command table 7 is used to connect with external sip gateway linked to secondary Mobicall located in remote secured area GD4 PCS File Applications Preferences Window Help ot g x Sear sers i BB in etsin Q QJ Users Where Directory Number iM Equal E gt Default DID num translator gt Node Access Prefix Network Access Prefix gt Ext Callback Translation Tables gt Country Codes gt Network Routing Table Y Automatic Route Selection v D 1 Y ARS Route list v 3 6 SIP PCS No Y ARS Route D 1 SIP SBY SRV Route 26 0 7 0 Dependar Y amp Time based Route List D 1 lt 1 1 1 gt v 11 SIPMOBICALL No Y ARS Route D 1 SIPMOBICALL Route 25 0 11 0 ABC_F v Time based Route List B 1 lt 1 1 1 gt gt ARS Schedule gt ARS Calendar Y Numbering Command Table Associated Ext SIP gateway 11 C82 gt Code 77015 thorization gt Cj Filtered Called Number gt ATM Address List gt Classes of Service gt Attendant VXRPIESSET amp Configuration etesting2 OXEConfig The SIP trunk groups are managed with type T2 and specificity SIP This will give
103. onfiguration menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Check that the notification server receives and decodes 7 the message Code 6004 Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes the message 9 3 4 Test cases linked to Live signal Status on 400 and 500 DECT Live Signal on DECT 400 Step 1 Put the live delay value at 60 sec Check that two prefixes are defined the messages are sent alternately to the first and second alternative with the defined delay between the messages 400 is in idle mode Step 2 Live gt Code 2050 Switch off the 400 and switch on OFF code 8064 Check that the 400 handset sends an automatic call to ON gt code 2054 the notification server and is using the prefix that is Live gt Code 2050 defined in the MMI access menu 1 and 2 Step 3 Make short press of any key Check working of the Live signal on Alarm server check decoding of the live signal by Alarm server Check release of the handset after reception of display information from CS Live Signal on D
104. ormat of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Very Urgent on Dect500 in silent mode Set the handset in silent mode Send a CNI signal having a format of D xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Very Urgent on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of D xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Loudspeaker on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of E xxx with MIC is muted and need the CS Alarm server to be unmuted manually Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Loudspeaker on Dect500 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of E xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Nota DECT500 Profils used were Normal Meeting and Silent take care of rings level and melodies used for Alarms Alcatel Lucent Application Partner Program Inter working
105. ousescssanseecsscedacvesssseavorseseasevendecsanssdessesaverosonsessouoesssesss 14 1 ALCATEL LUCENT APPLICATION PARTNER PROGRAM AAPP cccccccccecccseccsccescceeccescceseseeseesceusesuseseseseees 2 ALCATL LUCENT COM a ee ne bn 15 APPENDIX F AAPP ESCALATION PROCESS ccccccssscccsscccessssccccsccccsscsscccsscccccesssscccscccscessssccccscecs Fs 64 ERODE ed Jes eres nr E no et a eee eee ee 15 2 ESCALATION IN CASE OF A VALID INTER WORKING REPORT ccssecccsecccsscccsscccescccessccssscesescceueceuseceuscsenseeses ID E O CALATON TIN A eS aes de a Re ed en SE ECO ES PORT a Eve Pee rer ee ee er eee rene era Alcatel Lucent Application Partner Program Inter working report Edition 1 page 5 82 Copyright 2013 Alcatel Lucent All rights reserved 1 Introduction This document is the result of the certification tests performed between the AAPP members application and Alcatel Lucent s platform lt certifies proper inter working with the AAPP member s application Information contained in this document is believed to be accurate and reliable at the time of printing However due to ongoing product improvements and revisions Alcatel Lucent cannot guarantee accuracy of printed material after the date of certification nor can it accept responsibility for errors or omissions Updates to this document can be viewed by Business Partners on the Technical Support page of the Enterprise Business Portal https ousines
106. r systems It is essential that the calls are confirmed by the person answering the call so that Mobicall may function successfully and continue mobilization Depending on the situation Mobicall may start the escalation and call upon additional persons Calls with clear messages Voice to internal and external phones e Text messages to DECT phones and other system phone sets Text messages sent as SMS to GSM mobile phones and pager Alarm messages and information sent by fax and or e mail Broadcasting onto loudspeaker system Alarm signal through broadcast to any PC system in the network Emergency calls through SNMP FTP contacts relays free of potential others Support of any H 323 terminal with Voice over IP connection Personnel amp Group Data Every person to be contacted by Mobicall has a record containing access numbers e g telephone fax pager email and function Information receivers can be assigned to groups In a matrix the various receivers with their Alcatel Lucent Application Partner Program Inter working report Edition 1 page 55 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN particular identification telephone number email address can be selected and allocated to the respective groups Depending on the concept of the mobilization and the definition of the processes a person may have several telephone numbers assigned Supervision amp Analysis The analysis of an e
107. report Edition 1 page 47 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 9 6 Incoming Alarms on IP DECT 400 500 9 6 1 Incoming alarm on IP DECT400 There is one type defined on 400 DECT CNI400in C which activate the melody 5 Test p Test Case N A Comment Manual Incoming alarm Urgent on Dect400 in normal mode Set the handset in normal mode 1 call Send a CNI signal having a format of C xxx with s GDE E the CS Alarm server Check that the handset will ring at maximum level with melody 5 Programmed Incoming alarm Urgent on Dect400 in vibrator mode Set the handset in vibrator mode generate an alarm from DECT500 trigger call and send a CNI signal having a format of C xxx with the CS Alarm server Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Urgent on Dect400 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of C xxx with reels ae rung the CS Alarm server even with vibrator Check that the handset will ring at maximum level with activated melody 5 9 6 2 Incoming alarm on IP DECT500 Warning the DECT500 settings should have forced ringing enabled in order to get different ringing melodies according to alarms There are four types of Incoming Alarms on 500 Normal Alarm CNI1 identifier B in our test Urgent Alarm CNI400in CNI2 identifiers 400 C in
108. rogram Inter working report Edition 1 page 53 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 9 8 Alarming DECT 400 500 using Office mode Optional The Office message mode is 17 characters long Here is the description of the message format The following tests verify that the Alarm server receives and decodes well thoses messages 400 DECT Handset 17 digits numbering with the following fields 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 i UW D m e UT Oo N paaussal T Jada BUSIS Z 8 9 EUSIS OA2I BUSIS d 89 9 2 S Aa passaid on Aoyeg 500 DECT Handset 17 digits numbering with the following fields 212 314 5 6 7 8 9 10 11 12 13 24 15 16 17 d 89 Jane eUBIS gt E T UT ep y NJI 9 2 S Aa passaid jpAa Aoyeg z d 1129 ra i gt gt u D D lt lt D D N Into Mobicall the PARI mode has to be removed to work in Office mode as the PARI won t be sent by DECT Handsets Warning if the number of digits defined in the Discriminator rule call number is not exactely 17 for office then alarm won t be sent over a SIP INVITE by OXE Alcatel Lucent Application Partner Program Inter working report Edition 1 page 54 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 10 Appendix A Alarm server description 10 1 Application description
109. s gt Users by profile gt Set Profile gt Groups gt J Speed Dialing gt Phone Book s VX SESEET 4 40 15 PM gt Request 3 completed on etesting2 2 instance s received AM r D etesting2 if gt Shelf Where Directory Number iv Equal ix gt Media Gateway gt PWTIDECT System gt System Y Translator D v Prefix Plan B Number B 85 ARS Prof Trg Grp Seiz Prefix Meaning gt Suffix Plan Discriminator No gt J Numbering Plan gt PIN Personal Ident No gt Private Call Profile gt External Numbering Plan gt Network Routing Table Cj Automatic Route Selection gt Filtered Called Number gt ATM Address List gt Classes of Service gt Attendant gt Users gt Users by profile gt Set Profile gt Groups Hs gt J Speed Dialing av gt J Phone Book roses 5 VX TESSET HaU 12 FM Request 5 Sent to etesting2 4 40 15 PM gt Request 3 completed on etesting2 2 instance s received amp Configuration amp etesting2 OXEConfig Alcatel Lucent Application Partner Program Inter working report Edition 1 page 67 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent The discriminator number defined in the prefix information correspond to physical discriminator from O to 7 8 discriminators
110. s the call and the conference is established between the DECT 500 and the initial alarm destination DECT 400 Expected result Alarm is accepted by Mobicall Call is generated to alarm phone destination After the confirmation prompt the message can be confirmed through DTMF Once confirmed a voice message confirms the conference setup if accepted TPA calls the second phone On answer of the second phone both are set in conference Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved DECT 12188 generate an alarm Red button or OK and alarm server will call a group of phone that will get possibility to join a conference Mobicall called 12000 1212198 and 12199 and they send MF 3 digit to enter in conference 12188 stay connected to Alarm server and get voice prompt please wait that we will On display of DECT we 22256004356789 All other stay in conference If in 2 way conference the second one is released The DECT500 has to release if multi correspondant Alarm dect sets stay connectedto alarm server and won t be called back This test is not applicable Edition 1 page 23 82 Alcatel Lucent AN 9 3 IBS DECT Alarming DECT 400 500 using Enterprise mode The Enterprise message mode is 26 digits long This is compliant only with OmniPCX Enterprise communication server Here is the description of the message format 400
111. see DECT 500 doc For alarm management on DECT 500 and 400 it is mandatory to program Oxe prefixes used to dial to Mobicall Server 1 On DECT 500 go to Menu select R glages 2 The go to S curit then puis Param tres alarmes 3 Enter Alarm Password default 0000 4 Go to Etat des alarmes then Appel d urgence 5 Select Activ 6 Go back in previous menu 7 Select Mode des alarmes 8 Select Enterprise Alcatel Lucent Application Partner Program Inter working report Edition 1 page 75 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent A 9 Goto Serveur d alarmes Param serveur 1 then Num ro 10 Enter the prefix programmed in Oxo folowed by the end of dialing prefix designed in Oxo as in our example 85 11 Go back to main menu the phone is ready Alcatel Lucent Application Partner Program Inter working report Edition 1 page 76 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent 13 Appendix D New Voice escalation process 13 1 Contact information Address ST Gallerstrasse 8 8856 Lachen Main Phone 0041 58 750 11 11 Main Fax 0041 58 750 11 12 Main mail info newvoice ch 13 2 3 party support detail 13 2 1 Contact Address ST Gallerstrasse 8 8856 Lachen Main Phone 0041 58 750 11 11 Main Fax 0041 58 750 11 12 Main mail support newvoice ch 13 2 2 General Information The first level support is delegated to our rese
112. sportal alcatel lucent com in the Application Partner Interworking Reports corner Alcatel Lucent Application Partner Program Inter working report Edition 1 page 6 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 2 Validity of the InterWorking Report This InterWorking report specifies the products and releases which have been certified This inter working report is valid unless specified until the AAPP member issues a new major release of such product incorporating new features or functionalities or until Alcatel Lucent issues a new major release of such Alcatel Lucent product incorporating new features or functionalities whichever first occurs A new release is identified as following e a Major Release is any x enumerated release Example Product 1 0 is a major product release e a Minor Release is any x y enumerated release Example Product 1 1 is a minor product release The validity of the InterWorking report can be extended to upper major releases if for example the interface didn t evolve or to other products of the same family range Please refer to the IWR validity extension chapter at the beginning of the report Note The InterWorking report becomes automatically obsolete when the mentioned product Limits of the Technical support Alcatel Lucent Application Partner Program Inter working report Edition 1 page 7 82 Copyright 2013 Alcatel Lucent All rights reserved
113. t 2013 Alcatel Lucent All rights reserved Alcatel Lucent AD 9 7 3 Failure on Mobicall servers There are 2 Mobicall server running in the environment one running in a virtual machine is master and second one called Mobibox PC Box is supervisor The DECT500 12199 located in central area have the alarm configuration Server 85 and Server2 86 The DECT500 12188 located in remote area remote secured GD 4 have the alarm configuration Server 86 and Server2 85 Prefix 85 will route calls to external SIP gateway 2 corresponding to Mobicall server Master 10 1 2 55 Prefix 86 route calls to external SIP gateway 5 corresponding to Mobicall server Supervisor 10 10 11 22 Test Case Test Case N A Comment Id Mobicall master and Mobicall supervisor are actives 12198 generate alarm in the master mobicall is running and supervisor is also central to Mobicall Main running and they are synchronized 12188 generate alarm in Generate an alarm from DECT500 local and remote remote area to Mobibbox Mobicall master is down Local Dect500 12198 is the master mobicall won t answer and supervisor is sending first the alarm taking over the servicefor local Dect sets and remote to prefix 85 for Master Generate an alarm from DECT500 local and remote and as there is no answer it send it to 86 for Supervisor Remote Dect500 12188 send directly to prefix 86 Mobicall supervisor is down Remote Dect500 12
114. tacted first by the Business Partner responsible for the application see figure in previous page for an analysis of the problem gt The Alcatel Lucent Business Partner will escalate the problem to the Alcatel Lucent Support Center only if the Application Partner has demonstrated with traces a problem on the Alcatel Lucent side or if the Application Partner not the Business Partner needs the involvement of Alcatel Lucent In that case the Alcatel Lucent Business Partner must provide the reference of the Case Number on the Application Partner side The Application Partner must provide to Alcatel Lucent the results of its investigations traces etc related to this Case Number Alcatel Lucent reserves the right to close the case opened on his side if the investigations made on the Application Partner side are insufficient or do no exist Note Known problems or remarks mentioned in the IWR will not be taken into account For any issue reported by a Business Partner outside the scope of the IWR Alcatel Lucent offers the On Demand Diagnostic service where Alcatel Lucent will provide 8 hours assistance against payment IMPORTANT NOTE 1 The possibility to configure the Alcatel Lucent PBX with ACTIS quotation tool in order to interwork with an external application is not the guarantee of the availability and the support of the solution The reference remains the existence of a valid InterWorking Report Please check the availabilit
115. tion call make a long press of any of the following keys on the handset C on hook ok and the four navigation keys Press OK key only Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message Notification on DECT 400 in configuration state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in configuration state To send a notification call make a long press of any of the following keys on the handset C on hook ok and the four navigation keys Press OK key only Check that the Lock Unlock is inactive Check that the notification server answers in a proper IP DECT configuration The current communication is released but alarm is not sent till user press on any key SR 1 148340100 Call is released and alarm is not sent immediately it waits for any key pressed SR 1 148340100 Call is released and alarm is not sent immediately it waits for any key pressed SR 1 148340100 Alcatel Lucent Application Partner Program Inter working report Edition 1 page 39 82
116. tuations by end user Emergency situations can be injury physical or material damage This handset performs Notification call with a lost of verticality Man Down according DECT 500 MMI configuration and timers Dect will ring with an alarm melody then it has to be acknowledge on the set via MMI Security Alarm Acknowledge Test E Test Case N A Comment ManDown on DECT 500 while in Idle state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset The handset does not Code 2190 display F but only xxx Check that the notification server decodes well the message check the Man down function sends the alarm ManDown on DECT 500 while in Communication state Configure Man Down function via MMI of the set Check that the Lock Unlock is inactive See Exceptions below Check that the notification server responds in a proper way to the handset By sending the display message ID Alcatel Lucent Application Partner Program Inter working report Edition 1 page 41 82 Copyright 2013 Alcatel Lucent All rights reserved Test Case Comment followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decod
117. tus message on DECT400 switched on Step 1 Handset is out of charger Initiate the Status function in the MMI configuration menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes the message Step 2 Handset is in charger Initiate the Status function in the MMI configuration menu Switch on the handset Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Check that the notification server receives and decodes the message 9 4 3 Test cases linked to Status message on 500 DECT The status call is aimed to provide information about the handset when the function is active The functions are activated in the MMI configuration menu Alcatel Lucent Application Partner Program Inter working report Edition 1 page 36 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AY Case Test Case N gt Comment Status message on DECT500 In charger Step 1 Initiate the Status function in the MMI configuration menu A status call is made when the handset is in the charger Check the status in the message to the PBX Message length of 30 bytes when sent to the OXE and of 20 bytes when sent to the OXO Call type 4 Possible state values 1 3 5 7
118. u Alarm is sent Define the first and second access prefix in the Edit alternatively to server 1 Notify configuration screen Access 1 then server 2 for next HS is in idle mode alarm then back to To send a notification call make a long press of any server 1 of the following keys on the handset C on hook ok Soft 01 00 93 91 99 and the four navigation keys 1972B67 Press OK key only 00 06 004CFD5 Check that the Lock Unlock is inactive Code 2451 for OK Check that the notification server responds in a proper Code 2051 for Clear way to the handset By sending the display message ID Code 2651 for Right followed by F xxx to the handset The handset does not key display F but only xxx Check that the notification server decodes well the message Notification on DECT 400 in communication state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 HS is in communication mode To send a notification call make a long press of any of the following keys on the handset C on hook ok and the four navigation keys Release current call then Press OK key only send alarm code 2451 Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset durin
119. ut of radio range Test on Alcatel Lucent DECT 8232 Test Case defined above Expected result defined above Call to DECT500 out of radio range Test on Alcatel Lucent Mobile DECT 500 Test Case defined above Expected result defined above 9 1 7 SIP calls to IP DECT sets out of radio range Test Case e Hand Set is in idle mode out of range e To send a call generate a test call from the TPA Alcatel Lucent Application Partner Program Inter working report Copyright 2013 Alcatel Lucent All rights reserved Comment 486 Busy Here sent back by OXE Comment Edition 1 page 20 82 Alcatel Lucent Ay Expected result e call is rejected e TPA logs the call rejection reason Test was done by powering off the Dect handsets Call to DECT300 out of radio range Test on Alcatel Lucent DECT 300 Test Case defined above Expected result defined above Call to DECT400 out of radio range Test on Alcatel Lucent DECT 300 Test Case defined above Expected result defined above Call to DECT8232 out of radio range Test on Alcatel Lucent DECT 8232 Test Case defined above Expected result defined above Call to DECT500 out of radio range Test on Alcatel Lucent Mobile DECT 500 Test Case defined above Expected result defined above 480 Temporarily not available is sent by 9 1 8 SIP calls to forwarded phone or Dect sets Test Case e Phone is in idle state call forwarding is configured e To send a call generate a
120. vate CSTA Connection fce special PBX Features fi supported STA Seling Pee sta pou les appels tenes fo Sia n e OE VES Utiliser pour appeler sur le r seau PSTN pnvate switching telephone netwicek M Utilise un pr line sp cifique cette igne plut t que celui par d faut T D finir le calling party number pour les appels sortants fin Ce num ro est ubks comme CLIP pour les appels sortants depus le MotaCall ameg on 4 Anna B Assistant d installation New Voice PR Te X M Assistant de configuration rapide MotiCall Alficher les param tres l Param tres SIP Patame tres de base EU Param tres de langues Param tres lignes canaux Param tres Groupes et Personnes Param tres bases de dorn es SOL Param tres Dongle J Param tres email 2 Param tres de conf rence Sr Param tres Watchdog Param tres de backup Activer l ments suppl mentares Param tres Irtesfaces Param tres de la redondance Param tres de la syrchior sation Param tres Text to speech Param tres TMS Param tres Auto Stat E Param tres syst me tendus Parametres serveur web BD importer les donn es dalaimes 6 Impoitabon de Personnes et Groupes Alcatel Lucent Application Partner Program Inter working report Configuration de la connexion entre MobiCal et la centrale t l phonique PBX Uniquement pour conmexion SIP Connexion au PBX Alcatel OXE OmniPCX 4400 SIP Line Judp
121. vent includes printing by a local or remote network printer An automatic printout at the time of the event is also feasible by fax or by e mail The printout shows the time the calls were executed to the receivers whether the called party answered was busy or did not answer It also shows a statistic of the calls answered occupied or not answered in percentage and in accordance with their escalation level Mobicall top spot Mobicall supports both mobilization types Sequential search for first success and Parallel e g all members of a group at the same time and a combination of both Mobicall is able to record conversations also in combination with configurable ACD concepts If a number is busy the next numbers and groups are dialed until one answers the call Mobicall also supports the free combination of traditional telephony and Voice over IP MobiNETcall Mobicall supports broadcasting A recorded message can be sent to comfort phones Their loudspeakers will automatically open to play the message Mobicall allows to call people according to their function and skills e g Three avalanche rescue dogs five policemen two detonation experts The Web Interface Mobicall Messenger Mobicall systems may be configured and monitored by using a web browser IP Box Contact Controller The contact controller with TCP IP or V 24 link Client specific watch dog concepts Mobicall Alcatel Lucent Lucent OmniPCX integration
122. ver Check that the handset will ring at maximum level with melody 5 Manual Incoming alarm Very Urgent on Dect500 in silent mode Set the handset in silent mode Send a CNI signal having a format of D xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Very Urgent on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of D xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Loudspeaker on Dect500 in normal mode Set the handset in normal mode Send a CNI signal having a format of E xxx with MIC is muted and need the CS Alarm server to be unmuted manually Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Manual Incoming alarm Loudspeaker on Dect500 in vibrator mode Set the handset in vibrator mode Send a CNI signal having a format of E xxx with the CS Alarm server Check that the handset will with normal alarm ring and volume as programmed in the Alarm settings Alcatel Lucent Application Partner Program Inter working report Edition 1 page 49 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 9 7 High availability configurations 9 7 1 Spatial Redundan
123. xxx to the handset Check that the server will send an acknowledge voice message to the user or will involve the user in a conference Check that the handset during the notification call displays the normal call processing screen Check that the notification server receives and decodes the message The initial call is released and the new alarm call is established Notification on DECT 500 in configuration state Activate the Notify function in the MMI configuration menu Define the first and second access prefix in the Edit Notify configuration screen Access 1 and Access 2 HS is in configuration state To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the message The initial menu management is cancelled and the new alarm call is established Note On DECT 500 with latest firmware a timer of 10 seconds has been introduced between the time we press the red button and the time alarm is really send to the server 9 4 7 Test cases linked to Man Down or Lost of verticality on 500 DECT The notification function is used to signal emergency si
124. y of the Inter Working Report on the AAPP URL https private applicationpartner alcatel lucent com or Enterprise Business Portal Url Enterprise Business Portal web sites IMPORTANT NOTE 2 Involvement of the Alcatel Lucent Business Partner is mandatory the access to the Alcatel Lucent platform remote access login password being the Business Partner responsibility Alcatel Lucent Application Partner Program Inter working report Edition 1 page 80 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AN 15 3 Escalation in all other cases These cases can cover following situations 1 An InterWorking Report exist but is not valid see Chap Error Reference source not found Validity of an Interworking Report 2 The3 party company is referenced as AAPP participant but there is no official InterWorking Report no IWR published on the Enterprise Business Portal for Business Partners or on the Alcatel Lucent Application Partner web site 3 The3 party company is NOT referenced as AAPP participant In all these cases Alcatel Lucent offers the On Demand Diagnostic service where Alcatel Lucent will provide 8 hours assistance against payment Alcatel Lucent Application Partner Program Inter working report Edition 1 page 81 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent Ay 15 4 Technical support access The Alcatel Lucent Support Center is open 24 hours a
125. y to the handset By sending the display message ID followed by F xxx to the handset The handset does not display F but only xxx Check that the notification server decodes well the message Notification on DECT 500 in Communication state Step 1 Activate the Notify function in the MMI configuration menu Define the first access prefix in the Edit Notify configuration screen Access 1 Hand Set is in communication mode To send a notification call make a long press on the red dedicated alarm key Check that the Lock Unlock is inactive Check that the notification server responds in a proper way to the handset By sending the display message ID followed by F xxx to the handset Check that the handset during the notification call displays the normal call processing screen Check that the notification server decodes well the Release current call and send alarm with code Alcatel Lucent Application Partner Program Inter working report Edition 1 page 30 82 Copyright 2013 Alcatel Lucent All rights reserved Alcatel Lucent AY Ga Test Case N A message The initial call is released and the new alarm call is established Notification on DECT 500 in dialling state Activate the Notify function in the MMI configuration Define the first and second access prefix in the Edit Notify configuration screen Access 1 HS is in dialling state To send a notification call make a

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