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User`s Guide User`s Guide User`s Guide User`s Guide

1. Ink Tray Figure 1 6 Drive Roller and Media Path Media 219 Used 35 Idle r 7 ON menu 7 ACCEPT Ww G5 LOAD ADVANCE MEDIA MEDIA ONLINE O ERROR MEDIA LOW CANCEL O INK Low WARNING Don t unplug the printer cord while it s on or operating IMPORTANT Always leave the Power Switch DSP Arizona powered ON after use The printer purges the piezo print heads when at idle to preserve nozzle reliability Figure 1 7 Control Panel amp Power Switch Arizona DSP User s Guide Chapter 2 Printer Setup Connecting to a Power Source The Arizona DSP requires 200 240 VAC power 30 amps operating U S and International Turning Power On 1 Make sure the power cable is connected to the printer power plug and to the wall socket and refer to Figure 2 1 Power Connection Area 2 Turn the power switch to the ON position with the T mark pushed in and refer to Figure 2 2 Power Switch Location Turning Power Off 1 Turn the power switch to the OFF position with the O mark pushed in To ensure that power is not turned on accidentally remove the power cable from its connection to the printer Note that once powering on this printer leave it running continuously even when at idle because the printer automatically runs maintenance routines to keep it at its optimum operating specifications
2. ACCEPT Filling color XXX press CANCEL to stop CANCEL MAINTENANCE align heads Y SERVICE FUNCTIONS replace waste bottle ACCEPT REPLACE WASTE BOTTLE XXX XX ml Accept ACCEPT or MENU REPLACE WASTE BOTTLE maxXX minXX avgXX ACCEPT Figure 3 8 Maintenance Menu 3 13 Arizona DSP User s Guide Align Heads Top Head Align The Align Heads Menu Figure 3 9 under the Maintenance Menu consists of three alignment steps Make sure the correct media thickness is selected when attempting to align the print heads to the current media installed Check media thickness after every media change to ensure consistent head alignment and to prevent recalibration time and media waste Each alignment menu must be viewed and or adjusted as a group when attempting to align the print heads 1 Go back to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button 5 times to view MAINTENANCE align heads 4 Press the ACCEPT button to go to ALIGN HEADS top head align Use the MENU button to select either the top head alignment middle head alignment or bidir head alignment 5 Press the ACCEPT button to go to TOP HEAD ALIGN print head align Pressing ACCEPT here will enable the operator to print the Top Head Alignment Print Figure 3 10 and change the settings for the top and bottom heads Viewing the print samp
3. 2 Remove the Quick Coupler from the Ink Bottle 3 Remove and discard Ink Bottle 4 Follow instructions on the control panel LCD and use the key pad to install an ink bottle as shown in Figure 2 12 5 Place new Ink Bottle on metal shelf and reattach coupler with appropriate pre stained tubing Cardina Textile Press User Guide 3 18 ft Beas LO ay ede OR aa auc ay t hapa cls HINON MORN BONDIN VEN SHLAA YIOSN GAS int eS eee Papy wnh Op i WE PETES a a dat ee ALAIA ene Mha R Baga LA AAA a a a Ap aA Mai pt re iea E a A m e pe e e tanut AD Nd vaa Non iaa BOUNO Y Cai BOUNO Y N BALIN va BOLUN VD apaia Be ber Media Monitor Menu Figure 3 16 3 19 Arizona DSP User s Guide About Printer Menu The About Printer menu Figure 3 17 allows you to view the current printer specifications in the printer control panel Retain this menu s information before calling for service The About Printer menu is part of the Operator submenu Viewing Your Printer s Status Follow these steps to view the About Printer menu 1 Press the MENU button two times at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters 3 Press MENU four times to go to OPERATOR about printer 4 Press ACCEPT to view ABOUT PRINTER ARIZONA 5 Press ACCEPT or MENU to view ABOUT PRINTER Printed XXXXX 6 Press ACCEPT or MENU to view A
4. Arizona DSP User s Guide 1 4 Piezoelectric Inkjet with 384 nozzles 3 print heads times 128 nozzles per color Printhead Reliability 2 billion fires per nozzle MTBF Resolution 309 dpi with a 50 picoliter drop volume per nozzle Print Mode Speed 90 180 square feet an hour w upgrade may vary depending on media Media Variety of 3M Vinyls and paper based media for signage fleet graphics amp backlit Media Handling Roll feed reel to reel direct imaging process Media Width 24 to 54 inches 60 96 cm to 137 16 cm Image Width 52 282 inches 132 8 cm Maximum no Minimum Print Image Length Single Image Up to limit of 9 Gbyte HD Multiple Copies Full roll of media Media Transport Speed Forward or Reverse 3 in sec Inks 3M Scotchcal Piezo Ink Jet Inks Series 3700 in Black Cyan Light Cyan Magenta Light Magenta and Yellow solvent based pigmented inks in 32 ounce reservoirs Quantity of Ink One 32 oz bottle of ink for each color Printer Processor Intel 80960CF RISC processor Printer Memory 32 MB RAM and 9GB Disk Drive Printer Input Data Format Raster Graphics bit level image data Hardware Interface Standard Centronics Parallel SCSI 2 Ethernet TCP IP and RS 232 Serial Ports Software PosterShop color production software with PiezoRx for compensating for misfiring nozzles Power Requirements 208 240
5. Ard Screen Press User s Guide 309 dpi Industrial strength Large Format Production Ink Jet Printing System for Outdoor Applications Date May 2001 P N 3001 0001 Binder P N 2201 0055 This page intentionally left blank iii Copyright 1998 Gretag Raster Graphics Arizona Digital Screen Press ColorBlend PiezoRx are trademarks and PosterShop is a registered trademark of Raster Graphics Inc 3M and Scotchcal are trademarks of the 3M Company PostScript is a trademark of Adobe Systems Incorporated Centronics is a registered trademark of Centronics Data Computer Corporation IBM PC XT AT and PS 2 are trademarks of International Business Machines Corporation Sun SPARCstation is a registered trademark of Sun Microsystems Incorporated All other trademarks are the property of their respective owners Due to continuing research and product improvements features or product specifications may change at any time without notice All rights reserved This document and all material contained in it are copyrighted This document may not be copied in whole or in part without the written consent of Raster Graphics Output may vary depending on type of print data file application media environmental conditions print speed or other variables Many of these variables are under the control of the operator to optimize production and output quality requirements Only consumables purchased from Raster Graphics or o
6. buttons to select the value 4 pass or 8 pass 3 Press ACCEPT to go to PRINT MODE speed 1x or 2x Use the buttons to select the desired value single or double velocity 4 Press ACCEPT to go to PRINT MODE strikes 1 or 2 Use the buttons to select the desired value single or double strike 5 Press ACCEPT to go to PRINT MODE write dir unidir or bidir Use the buttons to select the desired direction They are uni directional unidir and bi directional bidir Margins and Statistics 1 Press MENU at the PRINT PARAMETERS print mode You will then see PRINT PARAMETERS margins X X Use the buttons to select the desired margin value 0 2 4 0 for a job 2 Press ACCEPT to go to PRINT PARAMETERS position right Use the buttons to select the desired image location right center or left on media for a job then press ACCEPT to go to PRINT PARAMETERS Statistics Menu on or off When the Statistics Menu is set to ON the printer prints a set of job statistics in the white space below outside the print area Use the buttons to turn statistics on or off Cardina Textile Press User Guide 3 6 PAINT PARAMETERS piii a cel f PRINT PARAMETERS magne K PRINT PARAMETERS at positon right a i AOE PE T PRINT PARAMETERS jaw saisies jona c f H A ODERT WEHL siistisi PRINT MODE overlap Spass or ipase i ACCEPT MEW 1 4 AOE PT i a ACCE
7. Software Setup See the PosterShop or 3M Software and User s Manual for updated and or additional setup steps for a particular operating system with use with the Arizona Digital Screen Press before printing Use these steps below for setting up and printing on the Arizona DSP with PosterShop running on an NT OS 1 Connect the printer and computer a The SCSI connection is at the lower right of the printer b Install a SCSI terminator next to the SCSI cable if not daisy chained 2 Check the SCSI selections a Boot Windows NT or 95 Go to the lower left of your computer screen click on START b Select SETTINGS c Choose CONTROL PANEL d Double click on the SCSI ADAPTERS icon Click on the SCSI item you have on your computer e Double click on RGI Arizona DSP then choose the SETTINGS tab The Target ID is the printers SCSI address If you want it to have a different address go to the printer itself and change it through the control panel there f Now verify that SETTINGS data matches the data the software PosterShop has These are the steps for setting up and running PosterShop with the Arizona DSP also see PosterShop User s Guide for more information 1 Install PosterShop s key a hardware dongle into the computer s parallel port Doing this enables you to use PosterShop and tells PosterShop what printer s you re using 2 Verify that PosterShop s settings match the Window s
8. and proceed with the media installation Arizona DSP User s Guide 4 12 Figure 4 15 Interior Cleaning WARNING Use only Isopropyl Alcohol and a lint free cloth when cleaning the Plexiglas window Figure 4 16 Exterior Cleaning 5 1 Arizona DSP User s Guide Chapter 5 Maintaining Print Quality Choosing the Proper Printing Mode The Arizona DSP control panel enables the operator to setup the proper printing mode once a type of media has been selected and an image stored There are specific values that need to be entered in the print parameters menu if you are not printing from the software application Under the Print Parameters menu the operator can change margins statistics overlap print speed and write direction for the printer Be aware that when attempting to print faster than recommended inadequate ink curing or drying may occur The printer recommended settings for each of the Raster Graphics approved media types are provided below and the control panel menu for changing these settings is shown in Figure 5 1 Print Mode Settings Mode Settings for Media and Ink Types Below is the standard mode setting specification for input under the OPERATOR print mode menu and or host software for printing up to 180 square feet per hour on the Arizona DSP PRINT MODE overlap 4 pass or 8 pass RECOMMEND 8 PASS ONLY PRINT MODE speed 1x or 2x RECOMMEND 2X SPEED ONLY PR
9. check Heater Blowers 35 degC amp there is no change CHECK HEATER FUSES in temperature for 30 seconds Control System fuses amp the power cord connection When the temperature drops Heater and or Watlow Recycle power check Heater Blowers 5 degC during printing Control System fuses amp the power cord connection SYSTEM ERROR When the temperature increases Heater and or Watlow Recycle power check Heater Blowers CHECK BLOWERS FUSES 5 degC above print temperature Control System fuses amp the power cord connection Table A 1 Print Error Messages PROBLEM LCD MESSAGE POSSIBLE CAUSES RECOMMENDED ACTIONS Unlock Supply Dancer and Supply dancer locked Unlock supply dancer and press ACCEPT key press ACCEPT key Defective supply dancer Contact RGI Customer Service Defective or misaligned supply sensor Contact RGI Customer Service Unlock Takeup Dancer and Supply dancer locked Unlock supply dancer and press ACCEPT key press ACCEPT key Defective supply dancer Contact RGI Customer Service Defective or misaligned supply sensor Contact RGI Customer Service Close Reservoir Door and Deficient reservoir sensor Contact RGI Customer Service press ACCEPT key Defective Carriage Board Contact RGI Customer Service Defective or pinched Carriage Contact RGI Customer Service Board cables Reservoir sensor did not read flag Contact RGI Customer Service Latch Maint Station and Maintenance station is unlatched
10. main areas you will be required to monitor and maintain during normal printing operation The maintenance cloth station as shown in Figure 1 4 Left Side Equipment Bay was designed to receive ink purges and must be changed once a new roll has been used completely The ink supply bottles are also stored on a metal shelf designed to hold them and ink if spilled Right Equipment Bay The capping station as shown in Figure 1 5 Right Side Equipment Bay is a very delicate area because the print heads are purged and stored there when the printer is not in use Periodically the carriage assembly will need to be accessed through the control panel in order for the capping station to be revealed for cleaning and the absorbent pad to be replaced The ink waste bottle is also located on this side and receives all the purged ink from the capping station It will need to be replaced with a new bottle once it s full A Watlow temperature control device is used to monitor the heater operation and shouldn t be tampered with Settings are not user adjustable and this control unit is controlled by the printer firmware Writing Technology The Arizona DSP is a piezoelectric inkjet printer that uses six standard inks for fast drying outdoor durability Inks are packaged in 32 ounce C M Y K Light Cyan and Light Magenta containers to deliver screen print quality to a wide variety of 3M vinyl films and paper media from RGI The printer uses a so
11. ACCEPT to go to MEDIA MONITOR P N Paper Vinyl or PerfVinyl When selecting Other refer to the media data sheets for the recommended settings for the Blower Setup menu then press ACCEPT to go to MEDIA MONITOR thickness 2 00 26 00 mil Use the buttons to enter the media thickness in mils 4 Press ACCEPT to go to MEDIA MONITOR Supply Core Std 3 2 or 3M 3 5 Use the buttons to select either Standard 3 2 or 3M 3 50 Core Diameter 5 Press ACCEPT to go to MEDIA MONITOR Takeup Core Std 3 2 or 3M 3 5 Use the buttons to select either Standard 3 2 or 3M 3 50 Core Diameter 6 Press ACCEPT to go to MEDIA PRINT TEMP Print Temp X X degC Use the buttons to chose the Print Temperature for the selected media P N 7 Press ACCEPT to go to MEDIA DRY TIME Dry Time X X sec Use the buttons to chose the Dry Time for the selected media P N then press ACCEPT to go back to the idle menu Entering the Type of Ink Bottle The color of the ink bottle is on the side label Pay particular attention to the cyans and magentas as the light versions may appear dark while in the bottle Check the MSDS data sheets for proper disposal and any warning information Use the control panel key pad and follow the steps below to install an ink bottle corresponding to the control panel LCD message 1 Locate the Ink Bottle color as designated by the control panel or visually check
12. Any buildup will prevent the Print Heads from firing ink droplets accurately or not at all Apply the Swab with CGS 80 thoroughly onto the nozzle surface while gently moving the Swab back and fourth to free the ink buildup as shown in Figure 9 Important Don t force the Swab against the Print Head Nozzles it will scratch this surface Dip the Swab into the container of CGS 80 again and wipe the nozzle surface in one direction from top to bottom until visibly clean of ink as shown in Figure 10 Important Don t force the Swab against the Print Head Nozzles it will scratch this surface Repeat steps 3 4 and 5 for each color beginning with yellow working your way down to Black for a total of 18 Print Heads Use a new Swab for each row of Print Heads and never mix a stained Swab with other colors Store CGS 80 containers and unused cleaning items for next scheduled cleaning Latch the Maintenance Cloth Station and return the Carriage Assembly to the home position using the control panel Install media and run a test print to verify all nozzles firing and quality acceptance Page 1 Raster Graphics Inc 3025 Orchard Parkway San Jose CA 95134 USA U S Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com Figure 1 Figure 4 Bg Figure 6 Page 2 Figure 8 p y I P wa Figure 10 Page 3 Arvzona Digital Screen Press Exhaust Air Manifold Setup Pro
13. Blotting Station and release Wipe the front surface plate clean Clean Print Heads with CGS 80 only and Lint free Swabs see maintenance procedure for details Daily Absorbing Pads Change Capping Station and or Maintenance Station when soaked As Needed Always use gloves and a lint free cloth saturated with Isopropyl Alcohol a solution of 70 Isopropyl Alcohol and 30 deionized water works best If Isopropyl Alcohol doesn t remove ink stains use only 3M Scotchcal Thinner CGS 80 Always use gloves and a lint free cloth While Raster Graphics furnishes guidelines for periodic maintenance the optimum maintenance schedule will evolve from observation of the Arizona DSP over a period of use It may be for example that you should perform some specific maintenance each time you install a new roll of media The type of print job also determines the maintenance schedule if the Arizona DSP produces a high volume of solid fill prints it will need more tending than if it prints low coverage drawings Raster Graphics requires that the operator must follow minimum cleaning guidelines as described in the User s Guide A few minutes spent cleaning ensures the highest quality prints Use the maintenance procedures provided as a separate sheets at the back of this User s Guide as a long term guide for keeping track of the printer features Also see Chapter 4 Operator Maintenance for an idea as when to expect adjustments or regular servi
14. CAUSES Defective Carriage Head PCB Board Arizona DSP User s Guide A 16 RECOMMENDED ACTIONS Contact RGI Customer Service Defective print head Contact RGI Customer Service Defective Head Data Cable Contact RGI Customer Service Any or all print heads won t print Defective Head Data Cable Contact RGI Customer Service Defective SCSI Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Prints light or faded on all colors all the way across print Power Supply set at lower voltage than 42V 5V Contact RGI Customer Service Head voltages have not been set or set incorrectly Check head voltage settings on Configuration print Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Nozzles out during printing Capping station needs adjustment Contact RGI Customer Service Maintenance station needs adjustment Contact RGI Customer Service Inadequate purge Check air tubes one way valves capping station and waste bottle Air ingestion Check for leaks in valves and tubing Ink low air in supply tubes Replace ink bottle and or purge air out of ink tubing Table A 7 Print Head Problems Defective print head Purge print head or replace Leak on ink pump Contact RGI Customer Service Leak in one
15. Customer Service at 1 800 764 0999 If These Problems Persist These problems should be fixed by the procedures given If you can t continue printing after fixing one problem another problem may have been masked by the first problem e Check for open doors and media tears e Ensure that all mechanical components are secured and seated properly e Remove any obstructions e Check to see if the safety interlocks are functioning e Turn the printer off for 60 sec then turn it on again If you still get problem indications the printer diagnostic software may be at fault and contact your service representative If You Cannot Clear the Error If you cannot resolve the error call Raster Graphics Customer Service at 1 800 764 0999 200 240 VAC 30 amps operating U S International Power Cord Figure A 1 Fuse __ Holders Standard SCSI 2 Port Ethernet Port Centronics Parallel Port RS 232 Service Port Port Not Used Power and I O Connections 40cm Long x 35mm DIN Rail o Fuse Holder Exhaust Blowers Solid State Relay Fuse Holders f Dry Lamp Heater L Solid State Relay Heater Blowers and Blower ON OFF Control from Terminal Block to Watlow Temp Control F4 from Terminal Block to AC PCB Assy F3 from Terminal Block to AC PCB Assy fF2 Figure A 3 from Power ON OFF to Main AC Power Relay F1 Fe
16. Drive Contact RGI Customer Service Bad connection at SCSI connector Check connection or replace connector Defective add on board Contact RGI Customer Service Defective SCSI terminator Replace SCSI Terminator SYSTEM ERROR NMI Defective VRC Board Replace VRC Board INSUFFICIENT MEMORY Memory Modules Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service BAD DRAM Defective Memory Modules Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service SYSTEM ERROR RAS error nn Defective Memory Modules Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service SYSTEM ERROR CAS error nn Defective Memory Modules Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service SYSTEM ERROR DRAM FAILURE Defective Memory Modules Contact RGI Customer Service Defective VRC Board Table A 4 Power up Error Messages Contact RGI Customer Service A 9 Arizona DSP User s Guide Operational Failure Messages Operational Failure Messages are detected during printer initialization or during normal operation The printer will stop all motion and halt Check the printer firmware version host computer and or server printer data cables and SCSI terminator when printer fails to respond before placing a service call Operational Failure Messages are considered Serious Errors and could require Raster Graphics Customer Service to
17. Move Maintenance station forward latch press ACCEPT key and press ACCEPT key Defective or misaligned Maintenance Contact RGI Customer Service Station switch Defective Driver Board Contact RGI Customer Service Close All Doors and Door is open Close all doors and press ACCEPT key press ACCEPT key Defective interlock switch Contact RGI Customer Service Waste Bottle Full Change Ink waste bottle is full Replace or empty waste bottle and press ACCEPT press ACCEPT Blotting Cloth Low Blotting Cloth is low Press ACCEPT to change now press CANCEL ACCEPT key to change to change later Blotting Cloth Out Change Out of Blotting Cloth Change Blotting Cloth and press ACCEPT key press ACCEPT Table A 2 Operational Error Messages A 3 Arizona DSP User s Guide Low Ink Status Messages Low Ink Status Messages come on when there is too little ink to maintain optimal print quality The INK LOW light on the control panel will go on The control panel indicates the specific ink needing attention Check or replace the ink bottle See Table A 3 Low Ink Status Messages for one or more messages associated with the low ink status When the printer in online not in menu or error modes the LCD is used as follows The top line is used to display supplies status The approximate amount of media left on the supply roll and the amount of media used on the take up roll is displayed in english or metric units If any of the ink sup
18. a lint free cloth and begin cleaning the Capping Station Seals as shown in Figure 3 Wipe away all ink stains from the entire face of the Capping Station and well inside the nozzle purge covers Important Don t reuse the lint free cloth soaked with 3M ink on any other surface or part of the printer Cleaning the Carriage Front Plate Se Lift the Front Clear Plexiglas door on the Arizona DSP Use the Operator Maintenance menu to move the Carriage Assembly over to the Maintenance Cloth Station Retract the Maintenance Cloth Station to expose the Print Heads and Carriage Front Plate as shown in Figure 4 amp 5 Continue using the protective gloves when handling the 3M ink residue Apply CGS 80 on a lint free cloth and gently wipe away ink stains or ink buildup from the Carriage Front Plate as shown in Figure 6 amp 7 Cleaning the Print Head Nozzles l 99 Setup the Swabs and a container of CGS 80 supplied with the printer as shown in Figure 8 A single container of CGS 80 and one Swab per row of Print Heads is recommend Reuse CGS 80 filled containers until they become very dirty Warning Never use isopropyl alcohol on the Print Head Nozzles Dip a clean Swab into the container of CGS 80 Note each Swab has a seam that will damage the Print Head Nozzle use the semi curved foam sides of the Swab Inspect the yellow row of Print Heads total of three Look for ink buildup on the nozzle non wetting coating surface as shown in Figure 5
19. back to FILL RESERVOIR menu to choose another ink color Replace Waste Bottle The printer firmware keeps track of the waste bottle ink level in milliliters ml When the waste bottle reaches capacity an error message is displayed on the control panel instructing the operator to replace it Follow these steps to replace the printer ink waste bottle when asked by the control panel to do so 1 Go to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button four times to view SERVICE FUNCTIONS replace waste bottle 4 Press the ACCEPT button to go to REPLACE WASTE BOTTLE XXX XX ml Accept Before pressing ACCEPT replace the ink waste bottle in the right equipment bay Use protective gloves when removing the cap and installing a new bottle Once the fresh waste bottle is installed press ACCEPT to clear zero out the waste bottle counter and to return to the SERVICE FUNCTIONS menu Arizona DSP User s Guide 3 12 OPERATOR ACCEPT gt print parameters MENU Press 2 Times Y OPERATOR AccEPT MAINTENANCE MENU MAINTENANCE maintenance ca purge nozzles access carriage ACCEPT ACCEPT y y Select Inks to Purge MAINTENANCE BCMYLC LM Center Carriage OK ACCEPT ME MENU j y MAINTENANCE Ln ice MAINTENANCE fill reservoir MENU ACCEPT t MAINTENANCE Park Carriage OK Fill Reservoir color ACCEPT or MENU
20. eliminate the problem see Table A 5 Operational Failure Messages Table A 6 is two tables and continues on to the next page PROBLEM LCD MESSAGE SYSTEM ERROR OUT OF MEMORY POSSIBLE CAUSES Defective or not enough memory modules Arizona DSP User s Guide A 10 RECOMMENDED ACTIONS Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service Internal error in software Contact RGI Customer Service pSOS error xxx Internal error in software Contact RGI Customer Service UNKNOWN DISK TYPE Disk drive not supported by unit Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service SCSI PORT FAILED SCSI option not detected but selected Contact RGI Customer Service Defective SCSI Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service SCSI TERMINATOR Defective SCSI Terminator Contact RGI Customer Service Defective SCSI Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service DSP INPUT TIMEOUT Error communicating with DSP Board Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service DSP OUTPUT TIMEOUT Error communicating with DSP Board Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service DSP DOWNLOAD FAILURE Error communicatin
21. end wire to the right termination post Figure 9 and read the following important warning Warning Move the takeup dancer assembly from the lock position to the full out position several times while observing the clearance between the heat lamp wire and the takeup dancer cable assembly There must be a minimum distance of 3 16 inches 4 8 mm between them Figures 12 and 13 Attach the Heat Lamp end wire to the left termination post Figure 5 Warning Do not bend the Heat Lamp end wires unless absolutely necessary The wires can break very easily where they attach to the heater core maneuver them gently when attaching to posts After end wires have been attached to posts make sure there is ample clearance with the ceramic spacers on the spring steel and the cover assembly Reattach the left and right Heat Lamp covers Plug the Arizona in and power on the printer Page 1 Professional Imaging Division Service 3025 Orchard Parkway San Jose CA 95134 USA Service Direct 1 800 456 3473 6am to 5pm PST Mail To techsupport rgi com http www gretagpro com Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Page 2 SretTtagd THE IMAGING COMPANY Takeup Dancer Cable Assembly Heat Lamp Wire Warning There must be a minimum distance of 3 16 inches 4 8 mm between the takeup dancer cable assembly and the heat lamp wire Heat Lamp Wire Takeup Dancer Cable Assembly Figure 13 Takeup Dancer in Full Out P
22. head carriage from head plate and replace with an entire new one as shown in Figure 4 10 Removing the Print Head Carriage Save Absorbing Pads whenever possible and store them for later use Removing or replacing a print head should not normally be done by the operator but under certain conditions or circumstances in the event of malfunctioning nozzles unsatisfactory print quality or print head failure when authorized by RGI Customer Service It is necessary to replace the print head if the problem cannot be solved after several purges and test print evaluations Send your print samples to RGI attention Customer Service immediately upon determining unsatisfactory print quality and or print head failure for evaluation 6 Reassemble the carriage and lock the Juice Boxes back into place There is a sensor that disables the carriage assembly from moving back to the Capping Station if these juice boxes are not fully locked into place 7 Power on the printer Park the carriage assembly through the operator maintenance menu on the control RGI Customer Service will then provide appropriate i i panel to return it back to the Capping Station actions to solve your printing problems Use the Operator maintenance menu and the Operator test prints menu on the control panel to purge the print heads and print the nozzle print respectively to reestablish nozzle firing Follow the steps below to correctly remove or 8 Purge print heads suffic
23. it Follow the steps below to cancel the print 1 Press the CANCEL and MINUS button on the control panel at the same time to cancel the print 2 View the control panel LCD for Media xxx Used yyy CANCELLING PRINT MAIN MENU copies reprints COPIES REPRINTS copies 1 300 ACCEPT COPIES REPRINTS XX file name ACCEPT y COPIES REPRINTS reprints 0 300 ACCEPT y Figure 3 3 Copies Reprints Menu Arizona DSP User s Guide 3 4 Cardina Textile Press User Guide Print Parameters Menu The Print Parameters Menu Figure 3 4 sets up the basis of the print job the controls for the image contrast and print mode including pass overlap speed strikes write direction margins and statistics for the job The Print Parameters menu is part of the Operator submenu Print Parameters Follow these steps to use the Print Parameters menus 1 Press the MENU button twice time at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters From this point pressing ACCEPT stores the value of the current option and moves you along to the next You can also skip from one option to the next by pressing MENU Print Mode Follow these steps to use the Print Mode menu 1 At the PRINT PARAMETERS print mode 2 Press ACCEPT to go to PRINT MODE overlap 4 or 8 pass Use the
24. motor directly behind the ink bottle you want to install 4 Snap the quick coupler into the appropriate bottle top and screw cap on Note Install one ink bottle at a time to reduce vapor exposure See error list in Appendix A for error messages associated with installing replacing ink bottles Empty Ink Bottle Usage Do not under any circumstances pour the remaining amount of ink of any ink bottle into another ink bottle of the same color for use in the printer This applies especially to empty or partially empty ink bottles as designated by the control panel where the remaining amount of ink is thicker than a new bottle of ink Mixing ink increases the chance of poor image quality clogged ink bottle filters and clogged Print Heads and will rendering the printer useless until a new bottle of ink or replacement parts are installed Also do not shake the Arizona DSP ink bottles before installation nor shake them during printing Shaking does not improve ink consistency but may introduce unwanted air bubbles into the ink system Arizona DSP User s Guide 2 10 Access Door u Te Cap bS Quick Coupler Magenta Ink Bottle Ink Bottle Tray Ink Tray Ink Bottle Order from left to right Yellow Y Light Magenta LM Magenta M Light Cyan LC Cyan C amp Black K Note Carriage Assembly Ink Bottle Order top to bottom Y LM M LC C amp K Figure 2 11 Installing Replaci
25. settings a Boot PosterShop Go to its menu bar click on SYSTEM Select PRINTERS b Choose the Arizona DSP in the Current Printers box c Then click on EDIT INFO d Select the PRINTER PORT tab e Be sure SCSI is the printer port selected f Press the CONFIGURATION PORT box g Be sure the SCSI ID matches the Target ID number that the SCSI LUN matches the Logical Unit Number and the SCSI ADAPTER matches SCSI PORT Make changes where necessary then hit OK Arizona DSP User s Guide 2 2 gt 200 240 VAC h 30 amps operating U S International Power Cord 7 7 Standard SCSI 2 Port Ethernet Port Centronics Parallel Port RS 232 Service Port Port Not Used Figure 2 1 Power Connection Area Media 219 Used 35 Idle ACCEPT ADVANCE MEDIA 7 ONLINE O ERROR MEDIA Low CANCEL O mk row WARNING Don t unplug the printer On cord while it s on or operating Off IMPORTANT Always leave the Power Switch DSP Arizona powered ON after use The printer purges the piezo print heads when at idle to preserve nozzle reliability Figure 2 2 Power Switch Location 2 3 Arizona DSP User s Guide Configuring the Parallel SCSI or Ethernet I O Ports This section covers three types of input to the Arizona DSP Centronics Parallel SCSI and the Ethernet network The Centronics Parallel SCSI and Ethernet
26. takeup core dia print temp and dry time menus because each will have been automatically set When selecting Other an additional menu called Blower Setup appears The Blower Speed for narrow and wide media will need to be specified Refer to the media data sheets for all the recommended set tings mentioned above Entering the Type of Media The label on the end of the media roll box states what type of media it is part number P N and the thickness in mils Just enter the media P N to automatically set the other supporting menus correctly Use the steps below to correctly enter the set tings for media P N 1 Press the LOAD MEDIA button at Media xxx Used yyy You will then see LOAD MEDIA media monitor 2 At this menu press the MENU button once for LOAD MEDIA new supply roll or twice for LOAD MEDIA reattach takeup When pressing the ACCEPT button at the new supply roll menu the operator will be asked to print a Media Label Use the buttons to chose either on or off The label if chosen to be left on will be printed on the media installed with estimat ed feet remaining media thickness and media type Pressing the ACCEPT button at the reattach takeup menu will prompt the operator to install previously used media before moving on to the Media Monitor menu 3 Press the ACCEPT button to go to MEDIA MONITOR P N select media P N or OTHER Use the buttons to select the media P N or OTHER then press
27. to go back to the OPERATOR MAINTENANCE menu Access Carriage The Access Carriage menu enables the operator to position the Carriage for access at three locations along the Vacuum Platen These positions are necessary when the operator must conduct maintenance procedures on the Print Heads Print Head Nozzles Carriage Front Plate Capping Station and Ink Reservoir vent holes Remove media first before accessing the Carriage to the center position for long periods of time The Take up and Supply Dancers will relax and the media may come in contact with the Carriage Front Plate Use the control panel and follow the steps below to access the Carriage 1 Go back to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU again to view MAINTENANCE access carriage 4 Press the ACCEPT button and you will then see MAINTENANCE Center Carriage OK Pressing the ACCEPT button here will access the Carriage and position it at the center of the Vacuum Platen Refer to the Routine Maintenance Schedule and maintenance procedures in Chapter 4 and at the back of this guide when servicing the Carriage at this position 5 After pressing the ACCEPT or MENU button the next menu automatically appears called MAINTENANCE Carriage Left OK Pressing the ACCEPT button here will access the Carriage and position it over the Maintenance Cloth Station Refer to the Routine Maintenance Schedule a
28. way valve on supply line Contact RGI Customer Service I 1 Arizona DSP User s Guide Index About Printer menu 3 19 absorbing pads capping station 4 3 carriage assembly 4 7 maintenance cloth station 2 7 routine maint schedule 4 2 ACCEPT button 3 access doors 5 access carriage 3 9 accuracy 1 7 active port Ethernet 2 5 active port parallel 2 3 addresses Ethernet 2 5 SCSI 2 3 ADVANCE MEDIA button 3 air circulation 5 air pressure pump 6 pump filter 1 5 alcohol isopropyl 4 1 align print heads 3 13 amps 2 A 5 annual maintenance agreement vi B background dirty 5 3 backplate cover sheet 2 7 banding 1 3 bars color 3 7 bay left side equipment 1 5 right side equipment 1 5 bidir head align 3 15 bidirectional printing 5 1 black ink level 2 9 3 1 A 3 blotting cloth 2 7 A 17 bottle ink 2 9 2 11 3 17 ink waste 3 11 4 1 calling for service A 7 CANCEL button 3 1 cancelling a print 3 3 A 4 capping station seals 4 3 cap ink 2 9 2 11 3 17 ink waste 4 3 carriage access 3 9 center 3 9 left 3 9 park 3 9 carriage speed 5 1 CGS 80 3M Thinner 4 1 checking the fuses A 5 cleaning interior exterior 4 11 drive roller 4 9 menu 3 9 vacuum platen 4 9 clearing errors A clock 3 23 cockle cockling 1 3 cloth station 2 7 color bars 3 7 un desired lines dropouts on 5 3 configuration print 2 17 3 1 for I O ports 2 3 connectin
29. while the printer is idle 2 Check the Absorbing Pad on the catch tray below the Maintenance Cloth Station for ink saturation If the Absorbing Pad is significantly soaked with ink then it is time to replace it with a new one 3 Put protective gloves on and remove pad Clean excess ink from tray Replace pad with the extra pad provided in the Starter Kit as shown in Figure 2 10 Replacing the Cloth Station Absorbing Pad 4 Wipe down any ink that may have touched other printer components and close the access door Cleaning the Maintenance Backplate Cover Sheet The Blotting Cloth that is used in the Maintenance Cloth Station absorbs ink from the print heads during a purge The cloth is supported by the Maintenance Backplate and smooth sheet cover Wipe the sheet cover clean with isopropyl alcohol and a lint free cloth before installing a new Blotting Cloth or follow steps below 1 Access the Maintenance Cloth Station by opening the left side access door while the printer is idle 2 Retract the Maintenance Cloth Station and remove the Blotting Cloth as specified by the control panel 3 Put protective gloves on and wipe any ink that may have accumulated along the surface of the sheet cover with a lint free cloth saturated with isopropyl alcohol 4 Install the new Blotting Cloth and follow instructions on access door Arizona DSP User s Guide 2 8 Raise Levers Arms Cloth Support Plate Slide Back New
30. will spool print jobs from the network over SCSI or Ethernet connections without impairing network performance or printing operation Space Requirements The Arizona DSP is resupplied with media and ink so any location must allow convenient and safe access to the areas of the printer where these are installed Refer to the Installation Site Survey for proper requirements for printer setup The Survey includes a diagram for space requirements along with other technical specifications for proper environmental conditions You ll need approximately 187 sq ft to 260 sq ft of operating room when accessing all doors for inspection or service Below is the recommended space allowance for accessing the printer during job runs Allow 3 5 feet 91 44 centimeters 152 4 centimeters at the rear of the printer to open the back door remove the empty media roll and install a fresh one Reserve space to set aside the empty media roll Allow 5 feet 152 4 centimeters to obtain access to the components behind the right and left side access doors Allow 5 feet 10 inches 177 8 centimeters minimum ceiling height to raise the front and rear doors above the printer Arizona DSP User s Guide 1 8 4 Vent Hose User Supplied Exhaust Manifold Vacuum Platen k Drive Roller Heat Lamp Dancer Print Head Carriage Take up Core Ink Bottle Waste Bottle
31. 160 160 150 160 160 165 155 145 135 1x L gt R L lt R Black Top 0 00 0 00 Black Black Middle 0 00 0 00 Bottom 0 00 0 00 Cyan Top 0 00 0 00 Cyan Cyan Middle 0 00 0 00 Bottom 0 00 0 00 Magenta Top 0 00 0 00 Magenta Middle 0 00 0 00 Magenta Bottom 0 00 0 00 Yellow Top 0 00 0 00 Yellow Yellow Middle 0 00 0 00 Bottom 0 00 0 00 LD CyanTop 0 00 0 00 LD CyanMiddle 0 00 0 00 LD CyanBottom 0 00 0 00 LD Mag Top 0 00 0 00 LD Mag Middle 0 00 0 00 LD Mag Bottom 0 00 Ink fill setup Mode Ink levels Any time Black Cyan Magenta Yellow LD Cyan LD Mag Fill timeout Wipe interval Wipes per purge Max purge hours Maint Cloth setup 45 seconds 300MF 0 0 0 Core diameter 1 3 Roll diameter 4 0 Core reading 225 Roll Reading 37 Color setup Mode Positions Low Density Yellow LD Mag Magenta LD Cyan Cyan Black 3 2 3 3 Arizona DSP User s Guide Copies Reprints Menu The Copies Reprints Menu Figure 3 3 lets you specify the number of copies or reprints made during a single printing job You can also reprint copies of a previous printed image An on board hard drive allows for multiple images to be saved and accessed through the control panel without reprocessing and re sending the print from the processing workstation Remember that if you are using PosterShop software settings the software overrides the settings in the printer c
32. 5 Orchard Parkway San Jose CA 95134 USA USS Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com Arvzona Digital Screen Press TECHNICAL BULLETIN MAY 2 2000 By Ken Silz amp Jorge Carballo ksilz rgi com jcarballo rgi com EMPTY INK BOTTLE USAGE Do not under any circumstances pour the remaining amount of ink of any ink bottle into another ink bottle of the same color for use in the printer as shown in Figure 1 This applies especially to empty or partially empty ink bottles as designated by the control panel where the remaining amount of ink is thicker than a new bottle of ink Mixing ink increases the chance of poor image quality and clogged ink bottle filters shown in Figure 2 rendering the printer useless until a new bottle of ink is installed ARIZONA DSP TECHNICAL DATA PAGE http www rei com rgi tech support piezoprint Arizona Arizona htm PIEZOPRINT 5000 TECHNICAL DATA PAGE http www rgi com rgi tech support piezoprint 5000 5000 htm CAROLINA TEXTILE PRESS TECHNICAL DATA PAGE http www rgi com rgi tech support piezoprint 5000 5000tx S5000tx htm Figure 1 Figure 2 Gretag Professional Imaging Division 3025 Orchard Parkway San Jose CA 95134 USA techsupport rgi com U S Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com
33. BOUT PRINTER FW Rev XX X 7 Press ACCEPT or MENU to view ABOUT PRINTER FW Date XX XX XX 8 Press ACCEPT or MENU to view ABOUT PRINTER Serial No XXXXXX 9 Press ACCEPT or MENU to view ABOUT PRINTER Boot rom X XX 10 Press ONLINE to go to the Main Menu Arizona DSP User s Guide 3 20 MAIN MENU Doin OPERATOR venu OPERATOR operator print parameters Press 4 times about printer ACCEPT ABOUT PRINTER ARIZONA ACCEPT ABOUT PRINTER Printed XXXXX ACCEPT ABOUT PRINTER FW Rev X XX ACCEPT ABOUT PRINTER FW Date XX XX XX ACCEPT ABOUT PRINTER Serial No XXXXXX ACCEPT ABOUT PRINTER Boot rom X XX ME y Figure 3 17 About Printer Menu 3 21 Arizona DSP User s Guide Units Menu The Units menu Figure 3 18 lets you choose between English and Metric units in the control panel The Units menu is part of the Operator submenu Setting the Units Follow these steps to set the type of Units used in the control panel 1 Press the MENU button two times at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters 3 Press MENU five times to go to OPERATOR units 4 Press ACCEPT to go to UNITS english or metric 5 Use the buttons to select a unit type english or metric then press ACCEPT to return to OPERATOR units 6 Press MENU to go to the Main Men
34. Cloth Empty Core Figure 2 6 Pulling the Release Handle Figure 2 7 Installing the Cloth Roll Lower Levers Arms Leading Edge Rotate Cloth onto Take up Core Feed Through Rear Slot Tape Edge to Empty Core Turn Core Slide Maintenance Cloth by Hand Station Forward Figure 2 8 Feeding the Cloth Figure 2 9 Rotating the Cloth Maintenance A Cloth Station Replaceable Absorbing Pads N ie Catch Tray Figure 2 10 Replacing the Cloth Station Absorbing Pad 2 9 Arizona DSP User s Guide Installing Replacing Inks Each Arizona DSP is a six color printer that comes with a supplies Startup Kit This kit contains several items including one roll of Media for calibration purposes only one bottle each of Black K Cyan C Magenta M Yellow Y Ink Light Cyan LC and Light Magenta Also included are lint free cloths Gloves an Ink Waste Bottle an extra Drying Lamp Take up Cores and Blotting Cloth The Ink Media Take up Core and Blotting Cloth must be installed before operating the printer Ink Installation Steps Follow these steps to specify the ink type 1 Place one or more up to six standard color ink bottles on the metal shelf nearest to the door as indicated in Figure 2 11 Installing Replacing Ink Bottles 2 Remove the ink bottle cap and protective cover Locate the quick coupler for each bottle 3 Match or align the quick coupler and ink bottle cap extending from the ink pump
35. INT MODE write dir unidir or bidir RECOMMEND BI DIRECTIONAL WRITE DIR ONLY MAIN MENU operator ACCEPT PRINT PARAMETERS print mode PRINT PARAMETERS gt margins X X ACCEPT PRINT PARAMETERS position right ACCEPT PRINT PARAMETERS statistics on or off ACCEPT MENU PRINT MODE overlap 12 5 25 or 50 ACCEPT PRINT MODE speed 1x or 2x ACCEPT PRINT MODE write dir unidir or bidir ACCEPT Figure 5 1 Print Mode Settings Arizona DSP User s Guide 5 2 5 3 Arizona DSP User s Guide Horizontal Line Dropout If streaking or faded lines appear on the print a print head or heads could possibly be the cause There are a number of steps you can take to eliminate visual errors to prints If these defects cannot be resolved by the operator then contact Raster Graphics customer Customer Service Department at 1 800 764 0999 Line Dropout Description Dropout broken lines or weak images are most likely caused by debris on the print heads or media A single missing line that runs through all prints indicates a dirty location on the print heads Figure 5 2 Horizontal Line Dropout gives an example of missing lines on the color bars 1 Check or print the configuration print settings in the Operator Test Prints Menu 2 Purge the print heads as directed in the Operator Maintenance Menu 3 Clean the Cappi
36. LIGNMENT change settings ACCEPT bik cyn mag yel Idc Idm top mid bot 6 to 6 1 ACCEPT Figure 3 9 Align Heads Menu Current Figure 3 10 Top Head Alignment Print Good Setting 3 Top Head Bottom Head Current Figure 3 11 Top Head Alignment Print Sample 3 15 Arizona DSP User s Guide Middle Head Align 1 Go back to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button 5 times to view MAINTENANCE align heads 4 Press the ACCEPT button to go to ALIGN HEADS top head align Press the MENU button once to select the middle head alignment 5 Press the ACCEPT button to go to MIDDLE HEAD ALIGN print head align Pressing ACCEPT here will enable the operator to print the Middle Head Alignment Print Figure 3 12 and change the settings for the middle head The vertical lines in this print are a combination of the top middle and bottom heads with the majority being the middle head as shown in Figure 3 13 Choose the best setting from 6 to 6 or leave the current setting as is For example if the black row of vertical lines in position 3 is straighter than the current row then use the control panel key pad to select 3 as the new calibration of the print heads The operator must continue on to
37. Messages A 13 Arizona DSP User s Guide Non error Message Problems Non error Message problems are errors that occur without any description on the control panel display Do not attempt to operate the printer until the problem is solved There are eight troubleshooting tables listed on the following pages with possible remedies for each problem encountered Determine the malfunction first and locate the appropriate table Diagnosing and Correcting Non error Messages The Arizona DSP Non error Message Problems can be broken down into eight categories and they are e Power Up Problems e Print Head Problems Since Non error Message Problems in most cases disable the printer it is the job of the operator to determine and resolve the printer problem Check the control panel display for any uncharacteristic information when an error occurs and locate the item that best fits the problem on the listed tables and apply the appropriate remedy Power Up Problems Power Up Problems occur during the power up self test phase during normal operation or when servicing the printer from a external source These errors could require Raster Graphics Customer Service to eliminate the problem Look on this page to utilize Table A 6 Power Up Problems PROBLEM At power up none of the motors work POSSIBLE CAUSES Motion is off Arizona DSP User s Guide A 14 RECOMMENDED ACTIONS Contact RGI Customer Service Blown fuse on Powe
38. O active ethernet 3 Press ACCEPT to go to ETHERNET PORT internet address 4 Check with your system administrator to obtain the correct internet address Press ACCEPT to display the current internet address and use the buttons to set each xxx value in the range of 0 to 256 INTERNET ADDRESS 5 When you reach the correct value press ACCEPT to move to the next value to specify Repeat until you have entered the entire internet address a 12 digit number 6 Press ACCEPT to set the address or press MENU to return to ETHERNET PORT internet address 7 Press ACCEPT to go to ETHERNET PORT host name 8 Press ACCEPT to display the current host name and use the buttons to set each character in the range of 0 to 9 or a through z When you reach the desired character press ACCEPT to enter and move to the next character to specify Repeat until you have entered the entire host name 9 Press MENU to return to CONFIGURE I O active ethernet 10 Press ACCEPT to go on to HOST NAME ARIZONA Enter the host name given to you by the system administrator 11 Press MENU to return to ETHERNET PORT host name Arizona DSP User s Guide 2 6 MAIN MENU eeit CONFIGURE I O ACCEPT ___ CONFIGURE I O configure I O active parallel Presse umes active ethernet ACCEPT ETHERNET PORT internet address ACCEPT or MENU a INTERNET ADDRESS nenu XXX XXX XXX XXX ACCEPT E
39. PT t Figure 3 4 Print Parameters Menu 3 7 Arizona DSP User s Guide Test Prints Menu The Test Prints Menu Figure 3 5 lets you print four documents stored in the Arizona DSP the nozzle print configuration print color bars print and menu tree print The Test Prints menu is part of the Operator submenu Nozzle Print The Nozzle Print provides you with information to calibrate and adjust your Arizona DSP print heads see Figure 3 7 Nozzle Print Menu Follow these steps to print the Nozzle Print 1 Press the MENU button one time at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters W Press MENU one time to go to OPERATOR test prints 4 Press ACCEPT to go to TEST PRINTS nozzle print 5 Press ACCEPT to go to NOZZLE PRINT write mode 1x or 2x 6 Press ACCEPT again to go to NOZZLE PRINT XXX pass 7 Use the buttons to select the number of passes 1 100 8 Press ACCEPT The Arizona DSP begins printing the Nozzle Print You can choose between 1 100 passes Selecting between 1 5 passes should be adequate The LCD control panel window shows the online statistics Color Bars This menu prints a set of eleven color bars starting with Light Magenta and ending with Black Use the Color Bars to diagnose horizontal line dropout and or calibrate printer inks to optimal performance Follow these steps to print the Co
40. THERNET PORT host name ACCEPT ACCEPT or MENU HOST NAME venu dsp arizona Figure 2 5 Ethernet Port Menu 2 7 Arizona DSP User s Guide Installing Replacing Maintenance Cloth Station The Maintenance Station is located in the left side access door of the Arizona DSP This station provides an area for the print heads to purge particles blocking the nozzles The station requires a Blotting Cloth and an empty Take up Core for maintaining print head purges Between every new installation wipe off the ink from the support plate with isopropyl alcohol and check absorbing pads for excess ink Replace if needed Installing Blotting Cloth Note Don t handle blotting cloth with bare hands as oils and debris from hands can permanently clog print head nozzles Never cut the blotting cloth roll and reattach to a new core as this will cause improper advance 1 Put protective gloves on Pull the release handle and slide Maintenance Cloth Station back as shown in Figure 2 6 Pulling the Release Handle 2 Raise lever arms Install cloth roll over rear most hub and lower upper arm to capture top as shown in Figure 2 7 Installing the Cloth Roll 3 Feed leading edge of cloth through slot just behind the support plate Pull cloth leading edge across cloth support plate as shown in Figure 2 8 Feeding the Cloth Install notched Take up Core on drive pins and lower upper arm 4 Remove liner off leading edge o
41. V 30 amp single phase 60 Hz dedicated circuit North America 200 240V 30 amp single phase 50 60 Hz dedicated circuit International Environment Optimum Storage Temp 60 to 90 F 15 6 C to 32 2 C 10 to 80 RH non condensing Up to 8 000 feet 2 438 meters Operating Range Temperature 65 to 85 F 18 3 C to 29 4 C Humidity 40 to 60 RH non condensing Altitude Up to 8 000 feet 2 438 meters Dimensions Access Doors Closed 81 inches L x 26 inches D x 57 inches H 206 cm W x 66 cm D x 145 cm H w air manifold Access Doors Open Minimum clearance area of 17 feet long by 11 feet deep 5 2 meters L x 3 4 meters Optimum clearance area of 20 feet L x 13 feet D 6 1 meters L x 4 meters D Shipping Crate 92 inches L x 36 inches D x 68 inches H 233 68 cm W x 91 44 cm D x 172 72 cm H Table 1 1 Arizona DSP amp Shipping Crate 1100 pounds 498 kilograms Arizona DSP 800 pounds 362 kilograms Shipping Crate 300 pounds 136 kilograms Technical Specifications 1 5 Arizona DSP User s Guide Printer Features The Arizona DSP delivers screen print quality images The complete system includes the printer Postershop Pro color production software and a Start up Kit The Drive Roller Vacuum Platen and Dancers work in unison to tension the media to ensure accurate alignment and color registration Left Equipment Bay The left side access door or equipment bay has several
42. ad a Head Connector 128 Nozzle 5 Upper Rail Never touch lt 2 this end lt a Print Head Connector Ya with Ribbon Cable Carriage 7 Assembly Ink Input A Tube Print Head Protective Glove Z Carrier Pie Protective Glove h I ANR Lower Rail Juice Box L Figure 4 8 Ribbon Cable Removal Print Head 128 Nozzle Never touch Print Head Connector this end with Ribbon Cable n 4 Print Head 2 Carriage Lead In Print Head Connector Ink Input Tube DAA Print Head Carrier vs Ink Tube Protective Glove N Protective Glove Figure 4 9 Ink Tube Removal Figure 4 10 Removing the Print Head Carriage 4 7 Arizona DSP User s Guide Replacing the Absorbing Pads 1 Access the Capping Station through the control panel The carriage assembly should move over the media or Vacuum Platen shown in Figure 4 5 Moving the Carriage Refer to Figure 4 6 Carriage Assembly for a description of the Carriage Assembly parts 2 Locate Juice Box release pin Lift pin and swing Juice Boxes away to access both Absorbing Pads on head plate as shown in Figure 4 7 Moving the Juice Boxes 3 Check the large Absorbing Pads on carriage below the print heads for ink saturation If either Absorbing Pads are significantly soaked with ink it is time to replace them with new ones 4 Choose the Absorbing Pad to be removed Put protective gloves on and lift one corner of the pad or pull tabs to gentl
43. and after printing on the Arizona DSP Also allow the printer to remain on at all times in order for the automatic maintenance routines to continue during idle If you can t clear nozzle dropout use the PosterShop PiezoRx Utility This utility allows the operator to identify and disable incorrectly functioning nozzles nibs in the printer print heads Doing so enables the printer to compensate for the misfunctioning nozzle so that the print quality is not significantly altered Purge Nozzles Nozzles may misfire or dropout due to insufficient purges see Figure 3 7 to identify misfires on the Nozzle Print Purging more than three times in a row will increase the purge time into the Blotting Cloth to 1 8 seconds Each purge will print the Nozzle Print so rewind media and hit CANCEL if you don t want to waste media bringing up the printer Follow these steps to use the Purge Nozzles menu 1 Press the MENU button twice at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters 3 Press the MENU twice at the OPERATOR print parameters You will then see OPERATOR maintenance 4 Press the ACCEPT button at OPERATOR maintenance You will then see MAINTENANCE purge nozzle 5 Press the ACCEPT button at MAINTENANCE purge nozzle You will then see SELECT INKS TO PURGE B CM Y LC LM Use the buttons to select the desired inks to purge then press ACCEPT
44. aphics Customer Support for information on platform compatibility The Arizona DSP uses a standard SCSI 2 data cable The limit of communication over this cable is 10 feet 3 meters for a single ended SCSI 2 interface or 80 feet 25 meters for a differential SCSI 2 interface Refer to the SCSI Port menu shown in Figure 2 4 1 Press MENU to select MAIN MENU CONFIGURE I O 2 Press MENU to select CONFIGURE I O active parallel 3 Press to go to CONFIGURE I O active SCSI 4 Press ACCEPT to select the SCSI port option 5 Press ACCEPT again to go to SCSI PORT SCSI address X This option specifies a two digit SCSI address which identifies the printer to the host system 6 Press ACCEPT to accept the current address or use the buttons to enter the correct address 1 7 and then press ACCEPT You can also move on to the timeout option by pressing the MENU button Arizona DSP User s Guide 2 4 MAIN MENU ACCEPT CONFIGURE I O configure I O active parallel ACCEPT PARALLEL PORT fast or slow ACCEPT PARALLEL PORT timeout XXX seconds M ACCEPT Figure 2 3 Parallel Port Menu MAIN MENU accepT CONFIGURE I O MENU configure I O p gt active SCSI ACCEPT gt SCSI PORT SCSI address 1 7 ACCEPT SCSI PORT timeout XXX seconds ACCEPT y Figure 2 4 SCSI Port Menu 2 5 Arizona DSP User s Guide When you specify the SCSI addre
45. c Vacuum Platen Cover Vacuum Platen Figure 4 14 Cleaning the Vacuum Platen 4 11 Arizona DSP User s Guide Frame Interior Exterior The Arizona DSP interior and exterior should kept clean to minimize particulate matter congestion in its components The printer frame is mostly made of sheet metal and some clear plastic Using protective gloves wipe down the entire body of the printer with one or more isopropyl alcohol saturated lint free cloths to remove dust buildup fingerprints oil and ink stains Do not use 3M Scotchcal Thinner CGS 80 on any plastic parts located anywhere on the printer i e front plexiglas window This type of thinner will dissolve the plastic Interior and exterior cleaning keeps the printer operation and look at its optimum Where to Clean Always use a lint free cloth saturated with isopropyl alcohol when cleaning the surfaces of this printer Open all covers to the printer and inspect for noticeable spots that could be cleaned with the isopropyl alcohol lint free cloth as indicated in Figure 4 15 Interior Cleaning and Figure 4 16 Exterior Cleaning Clean anywhere you see ink paper dust or any other contaminant and proceed with daily operations When to Clean The best time to clean the printer is before installing a new roll of media With the power turned off and the front rear and side access doors of the printer open inspect for residue Wipe away ink paper dust or any other contaminant
46. ce to the printer during production runs Use the table above as a guide for required printer maintenance Table 4 1 Routine Maintenance Schedule Figure 4 1 Installing Replacing Ink Waste Bottle 4 3 Arizona DSP User s Guide Installing Replacing the Ink Waste Bottle The Ink Waste Bottle receives excess ink from manual purges and while the nozzles are stationary on the Capping Station for long periods of time The printer firmware keeps track of the waste bottle ink level in milliliters ml When the waste bottle reaches capacity an error message is displayed on the control panel instructing the operator to replace it To order more ink waste bottles see Ordering Printer Supplies on page vii Follow the steps below to replace the ink waste bottle when asked to do so by the control panel 1 Go to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button four times to view SERVICE FUNCTIONS replace waste bottle 4 Press the ACCEPT button to go to REPLACE WASTE BOTTLE XXX XX ml Accept Before pressing ACCEPT replace the ink waste bottle in the right equipment bay Use protective gloves when removing the cap and installing a new bottle Once the fresh waste bottle is installed press ACCEPT to clear zero out the waste bottle counter and to return to the Service Functions menu Capping Station The Capping Station protects the print heads whil
47. ce when navigating through the control panel The LCD control panel window shows the online statistics MAIN MENU accert_ OPERATOR operator print parameters Figure 2 18 Operator Test Prints Menu SYSTEM SETUP MENU Media XXX Used XXX Idle OPERATOR test prints MENU 8 Press 1 time Tai ACCEPT TEST PRINTS nozzle print ACCEPT PRINTER ONLINE TEST PRINTS configuration print ACCEPT PRINTER ONLINE TEST PRINTS color bars PRINTER ONLINE TEST PRINTS print menu tree PRINTER ONLINE A MAIN MENU ro ccopiasiraprints copes 1 300 T COPIES REPRINTS COPIES REPRINTS copies 1X tle name rege m l Arizona DSP User s Guide 2 18 1 f operator TERS PRINT MODE PRINT MODE weer speed 1 overlap 125 25 or Sb sw ACoEPT 2 gt PRINT MODE San wie at i COLOR BARS gt COLOR BARS nt wih 80 535 acer LAJ OPERATOR gt MAINTENANCE ro purge nazz Select Inks to Purge a BE MY LC LM T MAINTENANCE Figure 2 19 Menu Tree Print Sample Reservoir FILLING color XXX Testor presa CANCEL to stop l sap Fi ee Arizona DSP User s Guide Chapter 3 Control Panel Control Panel Overview The Control Panel Figure 3 1 sends and returns information to and from the Arizona DSP Through the control panel you set up the u
48. cedure Revision Date May 16 2001 Original Release Date November 2 2000 Scope this procedure is required to check the setup of the Arizona DSP Air Manifold ventilation system The ink fumes and warm air generated by the heating element will need to be directed away from the printer The operator is required to wear the proper mask when initially setting up the printer ventilation system To use and get an accurate reading on the Anemometer a print job must be started to get the Air Manifold Blowers running and the printer to operating temperature Follow the steps below to properly setup the ventilation system Exhaust Air Manifold Pre Setup Procedure 1 Measure the four 4 inch diameter duct at the customer site with the Vacuum Gauge 0401 0096 for two 2 inches of water minimum as shown in Figure 1 2 Insert the Vacuum Gauge tube into the duct as shown in Figure 2 3 Cover opening with hands as shown in Figure 3 Record the vacuum air pressure reading as shown in Figure 4 4 Measure the airflow at the mouth of the duct with the Hot Wire Anemometer 407123 Hold this devise at center of duct The airflow range reading on the Hot Wire Anemometer should be between 2200 4000 feet per minute as shown in Figure 5 Airflow Adjustment Steps 1 Once the Arizona DSP has been prepared for printing the Air Manifold Assembly will require a user supplied 4 inch diameter duct to be installed as shown in Figure 6 2 Locate duct and slide
49. covers all labor and material costs and travel expense to your installation site if your Arizona DSP requires repair It also includes two preventative maintenance service calls per year The Annual Maintenance Agreement ensures optimum performance the highest quality prints and highest reliability The Supplies used in the Arizona DSP must meet Raster Graphics qualifications and must be purchased from Raster Graphics 3M Commercial Graphics or an authorized agent of either company The use of any unauthorized ink and or media will not be supported by either Raster Graphics or 3M and may invalidate the Arizona DSP warranty and or Maintenance Agreement in which case Raster Graphics reserves the right to charge the customer to restore the printer to the operating condition in which it left the factory The Annual Maintenance Agreement may be purchased during the initial warranty period or renewed on or before the warranty or Annual Maintenance Agreement expiration date However if the original warranty or Annual Maintenance Agreement has expired before you purchase or renew an Annual Maintenance Agreement a site inspection is required as a condition of maintenance purchase or renewal This inspection may include material labor charge and travel paid at your expense to restore the Arizona DSP to specifications vii ORDERING PRINTER SUPPLIES Gretag Raster Graphics RGI works closely with the manufacturers of imaging media to characterize th
50. de Operational Failure Messages Continued Operational Failure Messages are detected during printer initialization or during normal operation The printer will stop all motion and halt Check the printer firmware version host computer and or server printer data cables and SCSI terminator when printer fails to respond before placing a service call Operational Failure Messages are considered Serious Errors and could require Raster Graphics Customer Service to eliminate the problem see Table A 5 Operational Failure Messages Continued Arizona DSP User s Guide A J2 PROBLEM LCD MESSAGE RECOMMENDED ACTIONS SYSTEM ERROR AIR PRESSURE FAIL Defective Air Pump Contact RGI Customer Service Defective or misaligned pressure sensor Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Pinched tube going to air tank Check all air tubing to and from air tank Leaks around air tank Contact RGI Customer Service Missing Valve tree o ring Contact RGI Customer Service CARRIAGE SPEED ERROR Lower rail endcap and 0 rings Contact RGI Customer Service adjusted improperly Set screw on lower rail Assy may be Contact RGI Customer Service hitting carriage sensor Defective Carriage motor Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Supply tubes in igus are catching Contact RGI Customer Ser
51. e parked and prevents ink from drying in the nozzles During purge and primes it provides a seal so that the waste bottle pump and air pressure pumps will suck out any dried ink solids and clear the nozzles for optimum print quality and head performance Improper or lack of cleaning can leave ink solids on the surface of the heads causing nozzle dropout and streaking due to deflection Follow these steps to clean the Capping Station of ink residue and other foreign objects or the Print Head Maintenance Procedure at the back of this manual 1 Access the Capping Station through the control panel by pressing the MENU button three times at MAINTENANCE purge nozzle 2 Press the ACCEPT button at MAINTENANCE access carriage You will then see ACCESS CARRIAGE ACCEPT to start 3 Press the ACCEPT button The carriage assembly begins moving over the media or Vacuum Platen as shown in Figure 4 2 Revealing the Capping Station and the next menu PARK CARRIAGE appears on the control panel LCD See Figure 3 8 Maintenance Menu for a menu tree to help you through these steps Note Always access the Capping Station and carriage assembly through the printer control panel before cleaning or replacing Absorbing Pads 4 Put on protective gloves and use a lint free cloth saturated with isopropyl alcohol to wipe away the Capping Station seal surface as indicated in Figures 4 3 Cleaning the Capping Station Do not insert any object into th
52. e properties that work best in Ink and media used by RGI printers RGI supplies are extensively tested in our laboratory before being approved for shipment to our customers Listed below are the printer supply phone and fax numbers for ordering new media and ink The appropriate Customer Service numbers and web site addresses of RGI and 3M are also provided for your convenience Order Phone amp Fax Numbers Raster Graphics Ink Supplies amp Media e Toll Free 1 888 744 5585 e Tel 1 408 232 4000 e Fax 1 408 220 1426 3M Commercial Graphics Division Media Supplies e Toll Free 1 800 374 6772 e Fax on Demand 1 800 364 0768 Customer Service Phone amp Fax Numbers Raster Graphics Toll Free 1 800 456 3473 From 6 a m to 5 p m PST 3M Commercial Graphics Division e Toll Free 1 800 328 3908 e Fax on Demand 1 800 364 0768 For a Description of Supplies Raster Graphics e http www rgi com 3M Commercial Graphics Division e http www 3M com imagegraphics Arizona DSP User s Guide Chapter 1 Getting Started Using this Guide Each left page of this manual like this one describes a single topic Each right page shows tables or figures that point out the hardware and procedures referenced in the text You can read this manual in sequence to gain an understanding of the Arizona DSP You can also look up specific topics in the table of contents or you can look up key words in the index Ink
53. e nozzle 5 Clean the station thoroughly and clean in the seal grooves with corner of cloth 6 Close all covers and doors and press the ACCEPT button twice to park the carriage The Vacuum Platen begins to suck air and the carriage moves toward the Capping Station Run and evaluate the Nozzle Print for nozzle drop out or mis direction repeat steps above until all nozzles are firing Replacing the Absorbing Pad To order more Absorbing Pads see Ordering Printer Supplies on page vii Follow these steps when replacing the Capping Station Absorbing Pad 1 Access the carriage assembly through the control panel to reveal the Capping Station 2 Check the Absorbing Pad in the catch tray for ink saturation If the Absorbing Pad is significantly soaked with ink it is time to replace it with a new one 3 Put protective gloves on and lift one corner of the pad and gently pull it out and replace with an extra pad as shown in Figure 4 4 Replacing the Absorbing Pad Be careful not to squeeze or rub the Absorbing Pad near other printer components Arizona DSP User s Guide 4 4 Carriage Assembly Capping x Station Protective Glove Figure 4 2 Revealing the Capping Station Figure 4 3 Cleaning the Capping Station Replaceable FR Absorbing Pads Catch Tray P Figure 4 4 Replacing the Absorbing Pad 4 5 Arizona DSP User s Guide Installing Replacing Print Heads 5 Remove print
54. eaning 2 Use only an isopropyl alcohol saturated lint free wipe included with the printer to rub down the Drive Roll cylinder 3 Advance media using the control panel to rotate the Drive Roller in order to reach entire diameter for wiping as shown in Figure 4 13 Cleaning the Drive Roller Vacuum Platen The Vacuum Platen supports the paper by sucking the air out from behind it This allows the paper to sit evenly along the width of the printable area It is necessary to periodically clean the Vacuum Platen to ensure proper paper alignment and paper flatness There are two magnetic Vacuum Platen covers included with the printer to cover the exposed area when media width is less than 40 inches Note Be sure that all the edges of the magnetic covers are flat and not curled up which could cause damage to the nozzles Follow the steps below to clean the Vacuum Platen and magnetic Vacuum Platen covers 1 Remove the supply media 2 Use an isopropyl alcohol saturated lint free cloth to rub the Vacuum Platen and magnetic Vacuum Platen covers clean as shown in Figure 4 14 Cleaning the Vacuum Platen Arizona DSP User s Guide 4 10 WARNING Use only Isopropyl Alcohol and a lint free cloth when cleaning the Drive Roller Drive Roller Front Cover a Figure 4 13 Cleaning the Drive Roller WARNING Use only Isopropyl Alcohol and a lint free cloth when cleaning the Magnetic Covers and Vacuum Platen Magneti
55. ed Through Terminal Block Main AC Power Relay 200 240 VAC Coil Arizona DSP User s Guide A 6 Ne Small Kep Nut Swing Open DIN Rail DIN Rail Cover Figure A 2 Opening the DIN Rail Digital Screen Press Arizona AC Power Relay amp Fuse Type LOCATION FUSE INFORMATION amp RGI PART NUMBER F1 Fuse 032A 250V 5X20mm Fast Acting Fuse 1 Part Number 0114 0025 F2 Fuse 3 15A 250V 5X20mm Time Delay Fuse 2 Part Number 0114 0011 F3 Fuse 3 15A 250V 5X20mm Time Delay Fuse 3 Part Number 0114 0011 F4 Fuse 1A 250V 5X20mm Fast Acting Fuse 4 Part Number 0114 0023 F5 Fuse 20A 600V 13 32X1 5in Fast Acting Fuse 5 Part Number 0114 0027 F6 Fuse 20A 600V 13 32X1 5in Fast Acting Fuse 6 Part Number 0114 0027 F7 Fuse 5A 250V 5X20mm Time Delay Fuse 7 Part Number 0114 0028 AC Power amp Fuse Type SSR2 Fuse 5A 250V 2AG Time Delay Indicating Solid State Relay 2 Part Number 0114 0029 A 7 Arizona DSP User s Guide Serious Errors Serious Errors are problems that stop the printer completely Do not attempt to operate the printer until the problem is solved The message display will give you a description of the error or problem What Are Serious Errors All errors are serious but in this context Serious Errors stop the printer and prevent operation until the error is corrected Resolving these errors usually involves the intervention
56. er If you can t print any of the test prints note the error displayed on the control panel and check it against the list in this chapter 4 If the media won t load or has other problems related to installation try another roll of media 5 If the printers on off switch doesn t apply power to the printer check the fuses in the right equipment bay on the DIN Rail the power cord and the building power supply 6 Did you just change media or ink in the printer Run through the maintenance procedures again checking for proper installation and open doors When to Place a Service Call It s important to try to eliminate simple problems before calling your service representative but it s also important to know when to call for service Without proper training servicing the printer yourself may cause further damage Once you have determined that a service call is necessary call as soon as possible Have this information ready 1 Printer model and serial number This is located near the power input or through the operator panel if operable 2 The type of computer and operating system acting as print server 3 The type of connection Parallel SCSI or Ethernet between the print server and the printer 4 Error message displayed on the control panel if any 5 The exact circumstances when the error occurred during loading of the media printing or maintenance 6 Note any unusual phenomena peculiar printing
57. er type part number and dimensions are documented on labels near the filter location and replacements are available for purchase from RGI They should be exchanged for new ones when the filter fabric begins to discolor from original condition Contact a RGI Customer Service representative if you have any questions or for more information on these filter types and service life Air Pressure Pump Filter An Air Pressure Pump filter is required on the Arizona DSP when the pump supplies air to the ink reservoirs during print head primes The filter is located just below the Valve Tree and Ink Bottle Tray in the Left Equipment Bay The filter is transparent and will need to be replaced when the clear crystal material begins to fully discolor Contact a RGI Customer Service representative for filter type service life replacements questions and or for more information Arizona DSP User s Guide 1 6 Heat Lamp Blower Maintenance Cloth Station Air Pressure Solenoids Ink Pump Ink Bottle Air Pressure Air Pressure k Pump Filter Pump Casters Figure 1 4 Left Side Equipment Bay Drive Roller Motor Heat Lamp Blower Watlow Temp Control Carriage Assembly Gabi Station Take up Motor DIN Rail w Cover Supply Motor Carriage Motor Vacuum Duct for Platen Ink Waste Bottle Figure 1 5 Right Side Equipment Bay 1 7 Arizona DSP User s Guide Drive Roller and Media Pat
58. est prints 3 7 units 3 21 ordering printer supplies vii out of memory A 10 overlap 5 1 pads maintenance cloth 2 7 4 2 capping station 4 2 4 3 carriage assembly 4 2 4 7 park carriage 3 part number manual i binder i paper see media drive roller 7 4 9 tracking 1 4 1 7 2 13 personal safety 4 PiezoRx utility 5 3 pinch rollers 2 13 2 15 Arizona DSP User s Guide 7 2 platen vacuum 4 9 port configuring 2 3 ethernet 2 5 parallel 2 3 SCSI 2 3 PosterShop 1 3 2 1 5 3 power requirements 4 2 1 switch for 2 1 troubleshooting A 5 A 3 connection area 2 1 A 5 printer input data format 4 setup 2 features 7 5 processor 1 4 supplies vii print head carriage order head cross section 2 image length 1 4 problems A 5 purging 3 9 4 1 removal amp replacement 4 5 mode speed 4 3 5 5 1 memory 4 quality 1 4 5 1 5 3 error messages A density 7 printing configuration print 2 17 3 1 menu tree 2 17 problems in A 1 A 7 print parameters menu 3 5 product conformity v name and model number v production printing proper printing mode 5 puddle puddling 3 pumps air pressure 1 6 ink 1 6 waste bottle 5 purge nozzles 3 9 purolator filters 7 5 quantity of ink 4 quartz element 7 1 1 8 4 1 heating system 1 1 4 1 quick coupler fitting 2 9 I 3 Arizona DSP User s Guide rail DIN A 5 replacing media 2 3 ink bott
59. f the printer Diligent application of this routine will ensure optimum performance from your printer Handling Inks The Arizona DSP uses solvent based inks the liquid and the fumes are combustible The inks may cause eye irritation and skin irritation upon prolonged or repeated contact may be absorbed through the skin and may cause respiratory system irritation and nervous system impairment Read and practice safety guidelines as outlined in the Material Safety Data Sheet MSDS for each ink and post the document in the work area as required by prevailing law An excerpt of the MSDS follows Personal Safety The operator should wear butyl rubber gloves a protective apron an NIOSH approved respirator half mask organic vapor respirator and Safety glasses with side shields when handling inks What to do with Ink Spills on Surfaces Observe precautions as noted above Ventilate area Contain spill Cover with absorbent material Collect spilled material Clean up residue with water Place in a closed container Do not release to waterways or sewer Incinerate in a permitted hazardous waste incinerator What to do with Ink Spills on Persons Eye contact immediately flush eyes with large amounts of water Get immediate medical attention Skin contact flush skin with large amounts of water If irritation persists get medical attention Inhalation remove person to fresh air If not breathing get immediate medical attention a
60. f cloth and tape evenly to empty Take up Core as shown in Figure 2 9 Rotating the Cloth 5 Rotate supply roll to take out slack and slide station forward until latched as shown in Figure 2 9 Rotating the Cloth Replacing Blotting Cloth 1 Follow the control panel LCD message 2 Put protective gloves on Pull the release handle and slide Maintenance Station back as shown in Figure 2 6 Pulling the Release Handle 3 Locate the lever arms and lift them up Remove the Take up Core with used cloth and discard Remove the empty Blotting Cloth supply core and place it over the forward most hub nearest to the support plate Make sure to wipe down the support plate with alcohol and a lint free cloth before installing a new blotting cloth roll 4 Install a new Blotting Cloth roll over rear most hub and lower upper arm to capture top as shown in Figure 2 7 Installing the Cloth Roll 5 Feed the leading edge of cloth through slot just behind the support plate Pull cloth leading edge across cloth support plate as shown in Figure 2 8 Feeding the Cloth 6 Remove liner off leading edge of cloth and tape evenly to empty Take up Core as shown in Figure 2 8 Feeding the Cloth 7 Rotate supply roll to take out slack Slide station forward until latched as shown in Figure 2 9 Rotating the Cloth Press ACCEPT on the control panel Replacing the Absorbing Pad 1 Access the Maintenance Cloth Station by opening the left side access door
61. g to a power source 2 7 consumables vii contents iv control panel 7 3 1 copies reprints menu 3 3 copyright iii cracking 1 3 cutting media 2 13 cyan ink level 2 9 3 1 A 3 daisy chain 2 2 date and time 3 23 diameter supply core 2 3 takeup core 2 13 dimensions printer 1 4 DIN rail fuses A 5 kep nut A 2 disconnect quick coupler 2 9 disk size 3 19 document history iii DOOR OPEN message A 4 drive roller 2 13 2 15 4 9 dropout 5 3 drying lamp 1 1 1 8 4 1 email service iii encoder strip 4 2 entering media type 3 17 thickness 3 17 print mode 5 2 environmental requirements 3 ERROR light 3 errors serious A 7 user correctable A Ethernet port 2 5 equipment bays 5 failure messages A 9 A 11 features printer 7 5 fill reservoir 3 11 filters purolator 5 air pressure pump 5 firmware version 3 19 footprint 1 7 frame 4 11 fuses A 5 general settings 5 1 guide credits iii guide using this 7 7 handling inks 4 1 hard disk 1 4 1 7 hardware interfaces 4 1 7 2 2 head align 3 13 problems A 5 heater 7 1 Hi 40 purolator filters 7 5 history document iii horizontal line dropout 5 3 host computers configuring I O for 2 3 host name option 2 5 humidity requirements 7 3 index I ink bottle order 2 0 inkjet technology 1 1 ink limiting 3 INK LOW light 3 ink replacement 2 9 2 installation ink 2 9 maint clo
62. g with DSP Board Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service DSP STATE SEQUENCE Internal error in software Contact RGI Customer Service STEPPER MEMORY ERROR Defective Driver Board Contact RGI Customer Service STEPPER MEM FAILURE Defective Driver Board Contact RGI Customer Service PAPER STEPPER FAIL Motor wired wrong Contact RGI Customer Service Any motor has failed Contact RGI Customer Service Any fan assembly failed or shorted Contact RGI Customer Service Blown F2 8A fuse in Power supply PCB Contact RGI Customer Service Defective connector Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Defective Encoder Contact RGI Customer Service Defective Stepper motor Contact RGI Customer Service CAPPING STATION ERROR Defective capping station switch Contact RGI Customer Service Switch not aligned correctly Contact RGI Customer Service Not enough air pressure 15 PSI Contact RGI Customer Service Defective air cylinder Contact RGI Customer Service Pinched air tube Contact RGI Customer Service Defective Driver Board Table A 5 Operational Failure Messages Continued on next page The top line of the LCD will always display SYSTEM ERROR for Operational Failure Messages Contact RGI Customer Service A 11 Arizona DSP User s Gui
63. gure 3 2 Installed 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 31 Dec 98 Giga fires 0 185 0 185 0 185 0 340 15 357 17 367 19 494 21 494 23 494 6 457 8 457 10 467 6 457 8 457 10 467 6 457 8 457 10 467 SAMPLE ONLY Configuration Print Number of copies Print mode Overlap Speed Write direction Margins Position Statistics Media type Media thickness 1 12 5 2x bidir 0 60 Center On Paper 10 25 mil English CONFIGURE 1 0 Active port Parallel Mode Timeout SCSI SCSI address Timeout Ethernet Hostname Internet address Hardware address Subnet mass Baud rate Data bits Parity Handshake type Timeout SCSI Fast 60 sec 6 60 sec colorstation 192 9 200 1 00 40 21 04 07 CD 255 255 255 0 9600 8 None XON XOFF 60 sec Carriage setup Left to right offset Acceleration ms Speed ips Media drive setup Media width line frequency Drive roll diameter Dancer positions Supply Takeup Move Table Advance speed Load speed Park delay Head setup Head voltage Black Cyan Magenta Yellow LD Cyan LD Mag Head delay Arizona DSP User s Guide 1x 0 72 108 15 8 54 0 60Hz 3 1735 Empty 31 101 Fast 3 0 ips 2 5 ips 5 min Top 155 160 160
64. gure 6 Figure 7 Figure 8 Figure 10 Figure 11 Raster Graphics Inc 3025 Orchard Parkway San Jose CA 95134 USA U S Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com Arezona Digital Screen Press Heat Lamp Replacement Procedure P N 3000 5500 Revision Date 3 8 01 Original Release Date 3 2 99 Scope to correctly remove install the Heat Lamp also known as the Drying Lamp on the Arizona DSP if it becomes damaged or inoperable Use the extra Heat Lamp shipped with the printer in place of the damaged one Tools Standard Tool Kit 8mm Box Wrench M5 T wrench and 10 32 wrench Parts Required Heat Lamp P N 3000 5023 Isopropyl Alcohol a Lint Free Cloth and Cotton Gloves Replacing the Heat Lamp 1 Paiga 10 11 12 13 14 15 16 17 18 19 Confirm that the Heat Lamp is inoperable before powering off the Arizona DSP Power off the printer and unplug it Note if recently operated allow the Heat Lamp to reach room temperature before moving on to the next step Open the left equipment bay door and locate the Left Lamp Termination Post Cover PN 3000 4100 Figure 1 Remove the two kep nuts 0303 0003 and Washers 0302 0082 from the left side of cover Figure 2 Remove the cover gently so as to not catch it on the underlying wires Figure 3 Note when removing this cover two interlock switches are turned off disabling or termina
65. h The Drive Roller advances the media while the dancers provide tension for high accuracy and efficient transport through the critical inking and drying stages Figure 1 6 shows the Drive Roller and Media Path Control Panel and Menu Tree The 40 character liquid crystal display LCD message display provides a task oriented series of nested menus and options You can easily set up default parameters or adjust them as needed for particular printing jobs Figure 1 7 shows the Control Panel amp Power Switch Server and Network Printing The Arizona DSP communicates over a Centronics Parallel SCSI 2 or an Ethernet TCP IP interface Use a SCSI Terminator provided with the printer when not daisy chaining to other peripherals Hard Disk The on board hard disk retains the current printing job Jobs are spooled and printed on a first in first out basis the printer can also spool incoming jobs as it prints Print Density and Accuracy Prints at 309 x 309 dots per inch resolution The print accuracy over 20 feet is 0 2 Software The Arizona DSP prints in partnership with software running on the host system or network These servers preprocess the print jobs for the printer The Arizona DSP includes one copy of Onyx PosterShop software Refer to the Onyx PosterShop User s Guide for more information Hardware Interfaces You have a choice of using the Centronics Parallel SCSI 2 or Ethernet interface The Arizona DSP
66. h deep Do not attempt to increase the size of the hole by manipulating the cleaning tool Warning The pin is extremely fragile and must be kept in line when increasing the diameter of the vent hole 7 Twist the Vent Hole Tool back out of the Ink Reservoir cap Inspect vent hole caps and clear any loose material created from the clearing process 9 The procedure is complete Park the Pint Head Carriage using the control panel P A ee oe Raster Graphics Inc 3025 Orchard Parkway San Jose CA 95134 USA U S Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com Ar zona Digital Screen Press Media Setup Specifications Date 2 24 99 Media Type Offered by RGI Onl Supply Takeup Core Setup Std 3 25 Indoor Outdoor Poster Grade Paper Reinforced Indoor Banner Paper Offered by RGI 3M Distributors Supply Takeup Core Setup 3M 3 50 3M Controltac RG180 10 3M Changeable Film RG3500 3M Translucent Film RG3630 20 Part No 3000 0402 3000 0403 Part No 3000 0405 3000 0406 3000 0407 Width 54 54 Width 54 54 54 Length Thickness 150 ft 150 ft 9 9 mils 9 7 mils Length Thickness 50 yds 50 yds 50 yds 10 2 mils 12 mils 10 mils Print Temp Print Time 42 degC 1 5 in sec 42 degC 1 5 in sec Print Temp Print Time 45 degC 1 5 in sec Contact RGI Contact RGI Contact RGI Contact RGI Raster Graphics Inc 302
67. he media installed with estimated feet remaining media thickness and media type Pressing the ACCEPT button at the reattach takeup menu will prompt the operator to install previously used media before moving on to the Media Monitor menu 3 Press the ACCEPT button to go to MEDIA MONITOR P N select media P N or OTHER Use keys to select Media P N or Other as indicated in Figure 3 16 Media amp Ink Monitor Menus Continue follow the various menus on the control panel under the Media Monitor menu and enter the appropriate data for the selected media before printing Jog Switch Figure 2 16 Attaching Media to Take up Reel Drive Roller Take up Dancer a we as _ Cutting Tool Figure 2 17 Cutting the Media Arizona DSP User s Guide 2 16 2 17 Arizona DSP User s Guide Test Prints After you have installed the media and ink run all test prints from the Operator Test Prints menu Figure 2 18 in the control panel This gets the ink flowing and verifies that the printer is working properly Put aside a copy of the test prints for future reference Refer to Chapter 3 for a description of the color bars and nozzle print menus The Configuration Print The Configuration Print Figure 3 2 contains useful information about the printer s configuration and status Keep a recently run Configuration Print near the printer for reference and print one at any time to monitor print quality The Conf
68. iently to get them to work replace the print heads 1 Access the Carriage Assembly through the control panel see Chapter 3 Maintenance Menu The carriage assembly should move over the media or Vacuum Platen shown in Figure 4 5 Moving the Carriage Refer to Figure 4 6 Carriage Assembly for a description of the Carriage Assembly parts Note Put protective gloves on when working with these inks Use the Access Carriage menu on the control panel before accessing print heads or Absorbing Pads 2 Lift the front cover and locate the Juice Box release pin Lift pin and swing Juice Boxes away to access print heads ink tubes and or Absorbing Pads on car riage as shown in Figure 4 7 Moving the Juice Boxes Make sure a replacement print head carriage is within arms reach before detaching ribbon cable and ink tube 3 Power off the printer Locate desired print head and pull its ribbon cable out gently not to damage pins as shown in Figure 4 8 Ribbon Cable Removal 4 Twist and pull ink tube out and continue holding the tube in a slightly elevated position as shown in Figure 4 9 Ink Tube Removal Arizona DSP User s Guide 4 6 Print Head az Upper Rail Carriage Assembly NI Juice Box Release Rod N Carriage a Assembly Capping a Station ra xL lt AS Lower Rail Juice Box SJ Ru x Figure 4 5 Moving the Carriage Figure 4 6 Carriage Assembly Lead In Print Print Head Print He
69. iezo Ink Jet Inks Series 3700 for printing onto select 3M vinyl films and paper media from RGI Customers will undoubtedly inquire about other vendors media offerings and their usability in the Arizona DSP Neither Raster Graphics nor 3M will support the use of other vendors media Technical amp Environmental Specifications The Arizona DSP performs in a wide range of environmental conditions For best results you should locate the printer in an area where the humidity is consistently between 40 and 60 Since humidity has a direct effect on print quality this is one of the most important considerations in choosing a location The temperature of the printer s location is also important You will obtain the best quality of prints when room temperature is between 65 F and 85 F The Arizona DSP s technical specifications as indicated in Table 1 1 describe the capabilities of the printer and help you design the right location and environment for the best operation A thorough understanding of the printer s specifications will help you get the best performance and highest quality from your Arizona DSP Output quality may vary depending on type of print data file application or print speed The user has control of print speed to optimize production and customer output requirements Specifications are based on the actual test data using Raster Graphics qualified supplies under optimum operating conditions Writing Technology
70. iguration Print describes the system configuration listing the e Model e Options installed e Disk size e Total count e Service information Port setup Firmware revision Current count Print heads giga fires Follow these steps to print the Configuration Print 1 Press the MENU button twice at Media xxx Used yyy 2 Press the ACCEPT button once at MAIN MENU operator You will then see OPERATOR print parameters 3 Press the MENU button once to go to OPERATOR Test prints 4 Press the ACCEPT button once at OPERATOR Test prints 5 Press the MENU button twice to go to TEST PRINTS configuration print 6 Press ACCEPT The Arizona DSP begins printing the Configuration Print shown in Figure 3 2 The LCD control panel window shows the online statistics Printing a Menu Tree The Menu Tree Print Figure 2 19 is a diagram that shows the available control panel commands and options Sections of the Menu Tree are presented in this manual and you can print out a complete menu tree by following these steps Refer to Figure 2 18 Operator Test Prints Menu for a diagram of the following steps to print a Menu Tree 1 Return to the OPERATOR test prints 2 Press the ACCEPT button three times at OPERATOR test prints You will then see TEST PRINTS print menu tree 3 Press ACCEPT The Arizona DSP begins printing the Menu Tree cut the menu out and hang it up nearby and use it as a referen
71. in Channel 7 Black PZT Material Carriage p Movement Figure 1 1 Carriage Color Order Figure 1 2 Head Cross Section Print Head 128 Nozzles Never Touch this End See Maintenance Procedures Lead In Print Head Connector Don t Remove Ribbon Cable with Power On N n ye Absorbing Pad Replaceable Absorbing Pad E Print Head Carrier Figure 1 3 Print Head Breakup 1 3 Arizona DSP User s Guide Piezo printing technology provides a greater reliability of color consistency because it is not susceptible to heat buildup common in thermal inkjet technology which can cause perceptible color shifts from print to print or within the same print In addition piezo print heads last longer than thermal heads providing increased printer reliability and translating into greater uptime Optimization of media and ink limiting with PosterShop software will reduce image defects that appear during a print job Below is a brief description of those artifacts Banding Difference in print density between passes Cockle cockling Distortion of the media through absorption of a liquid Puddle puddling A pool of ink Use ink limiting through host software to control the amount of ink for a given area method of fixing puddling Ink Limiting Cracking Shrinking of the ink while drying Misting Small specs of ink can be seen around ink drop on media Tailing Ink drop forms a tail after leavi
72. in the row Choose the best lines and use the control panel to change the current setting or leave it as is Do this for each print head When finished the operator will have completed the calibration process Reprint images from the control panel to evaluate any differences in image quality Arizona DSP User s Guide 3 16 Figure 3 12 Middle Head Alignment Print Figure 3 14 Bidir Head Alignment Print Figure 3 15 Bidir Head Alignment Print Sample 3 17 Cardina Textile Press User Guide Media Monitor Menu The Media Monitor menu Figure 3 16 is part of the Operator submenu When installing or replacing media or ink the operator is required to step through various menus specify ing either ink bottle type or media Under the Media Monitor menu the operator can chose a media P N or other Once selecting the media P N press the ACCEPT key and continue pressing it through the thickness supply core dia
73. ing edge of media and feed 6 to 12 inches over the Drive Roller as shown in Figure 2 15 Pulling Media Over drive Roller Make sure the media is between the Heat Lamp and Drive Roller before pulling it around and onto the Take up Core 8 Use Jog Switch to advance media and tape to Take up Core as indicated in Figure 2 16 Attaching Media to Take up Reel Push Dancers on the left side to release them 9 Make sure there is equal web tension between the drive hub and take up hub If the media is not properly aligned then the image media and carriage will be damaged during the next print job 10 Engage the Pinch Rollers Close all open doors press the ACCEPT button to apply tension to the Take up core and put the printer back online 11 Use the magnetic Vacuum Platen covers included with the printer to cover the exposed area when media width is less than 40 inches Note Replace Vacuum Platen covers when the edges become curled or print head damage may result Choosing the Proper Media 1 Press the LOAD MEDIA button at Media xxx Used yyy You will then see LOAD MEDIA media monitor 2 At this menu press the MENU button once for LOAD MEDIA new supply roll or twice for LOAD MEDIA reattach takeup When pressing the ACCEPT button at the new supply roll menu the operator will be asked to print a Media Label Use the buttons to chose either on or off The label if chosen to be left on will be printed on t
74. ing print speed e Setting media thickness e Test prints and prints of the menu tree e Setting the date and time e Setting units and viewing your printer s status e Printer maintenance The Operator Menu has many options in this chapter each set of options appears under its own title Configure I O this section controls the printer s interface to image servers You can program e Parallel port speed and timeout period e SCSI port address and timeout period e Ethernet port address and host name 219 Used 35 ONLINE CANCEL ACCEPT ADVANCE MEDIA ERROR MEDIA LOW INK LOW Figure 3 1 Control Panel SYSTEM PARAMETERS Printer model Serial number Firmware revision Boot ROM Total prints Total media used Ink waste bottle level ARIZONA 301005 0 36b Jan 5 1999 16 05 0 05 745 705 ft 419 20 ml HARDWARE CONFIGURATION Disk drive Disk memory Disk data rate Processor RAM memory DRAM type Head buffer SRAM type Hardware options SEAGATE ST19171N 9149MB 10 MB s UVRC 1060CF step 5 32MB 2Mx32 60ns 64Kx32 SCSI Ethernet SpotiColor Spot2 Color HEAD INFORMATION Top Black Middle Black Bottom Cyan Top Cyan Middle Cyan Bottom Magenta Top Magenta Middle Magenta Bottom Yellow Top Yellow Middle Yellow Bottom LD CyanTop LD CyanMiddle LD CyanBottom LD Mag Top LD Mag Middle LD Mag Bottom Fi
75. interfaces are built into the printer Configuring the Parallel Port The Arizona DSP uses a standard Centronics Parallel data cable like those used by desktop printers The limit of the Parallel cable is 12 feet 4 meters Longer cables may cause printer errors Refer to Figure 2 3 Parallel Port Menu 1 Press the MENU button at Media xxx Used yyy to go to MAIN MENU copies reprints 2 Press MENU two times to display MAIN MENU configure I O 3 Press ACCEPT to go to CONFIGURE I O active parallel This option selects the parallel port when you press ACCEPT 4 You will see PARALLEL PORT fast or slow You can set parallel port operation to SLOW or FAST which are timing parameters for the Centronics port Try FAST first If the printer behaves erratically or doesn t print at all switch to SLOW 5 Press ACCEPT or press the MENU button and you will see PARALLEL PORT timeout XXX seconds This option lets you specify a time period to wait before initiating printing 1 600 seconds This may be necessary if the software sending the print job doesn t use a print command If the printer seems to hang during a transfer adjust this value If your software uses a proper print command the timeout value is ignored 6 Press ACCEPT or MENU to return to CONFIGURE I O active parallel Configuring the SCSI Port The standard SCSI port connects the Arizona DSP to selected platforms Contact Raster Gr
76. it over the cylinder extending from the Air Manifold Assembly Note the small hole on the cylinder extending from the Air Manifold The duct should be slid up to this hole but should not cover it as shown in Figure 7 3 Ready the Hot Wire Anemometer Model 407123 power it on press UNIT until it reads ft min and calibrate with the wire sensor protector in place 4 Tape the wire sensor protector in position exposing the wires at the end of the Anemometer 5 Insert Anemometer all the way into the small hole Continue inserting until it stops with the sensing wire perpendicular to the airflow as shown in Figures 8 amp 9 6 Lock the sheet metal slider handle if installed at the full open position on the Air Manifold as shown in Figure 10 7 Let the temperature stabilize by printing for 20 to 30 minutes allowing the internal ambient air to warm to operating temperature Check airflow at manifold with the Hot Wire Anemometer for between 2200 3000 feet per minute Continue monitoring the airflow reading for several minutes to ensure non fluctuation as shown in Figure 11 8 Remove Anemometer and slide ducting several more inches coving the small hole Procedure is complete you may now begin printing Figure 1 Figure 2 Raster Graphics Inc 3025 Orchard Parkway San Jose CA 95134 USA U S Toll Free 1 800 441 4788 Service Direct 1 800 764 0999 Service Fax 1 408 232 4101 http www rgi com Figure 3 Figure 4 Figure 5 Fi
77. ity PiezoRx 1 4 5 3 vacuum platen 4 9 platen covers 2 13 2 15 4 2 velocity 5 version firmware A 5 viewing status 3 1 3 19 warranty vi weight printer 4 writing technology 1 4 1 5 watlow temp control 1 6 waste bottle 3 11 4 2 4 3 yellow ink level 2 9 3 1 A 3 Arvzona Digital Screen Press Capping Station Carriage Front Plate and Print Head Cleaning Procedure Date 3 2 99 Scope to properly clean ink and ink buildup from the Capping Station Carriage Front Plate and Print Head Nozzles on the Arizona DSP This cleaning procedure should be done each day before installation of media and before large print runs Isopropyl alcohol and Butyl Gloves 0505 0273 will be used with a lint free cloth 0505 0283 on the Capping Station only A specified quantity of 3M Scotchcal CGS 80 CGS 80 3000 0057 Butyl Gloves and will be used with a lint free cloth on the Carriage Front Plate only A specified quantity of CGS 80 will be used with a Raster Graphics supplied Swabs 0505 0278 on the Print Head Nozzles only A respirator should be used during each cleaning procedure Cleaning the Capping Station Seals l 2 3 Position the Carriage Assembly for access by using the Operator Maintenance menu on the control panel Open the right equipment bay door and locate the Capping Station Seals as shown in Figure 1 amp 2 Put on protective gloves before handling the 3M ink residue Apply isopropyl alcohol on
78. jet Technology amp the Arizona DSP Inkjet is a non impact technology which uses drops of ink to form images The ink source never touches the paper and are thus classified as line printers i e the print head moves back and forth printing one line at a time On each pass the print heads jet a micro thin stream of ink dots at the media There are two main ways to generate these dots Thermal Bubble and Drop on Demand Piezoelectric Crystal method Thermal ink droplets are produced by rapid heating of the ink to percolate a droplet out of the nozzle to form a pixel Piezoelectric Crystal is a transducer that changes shape when electrically stimulated With the Raster Graphics Arizona DSP when electricity is applied to the piezo crystals or PZT material of the inkjet print head the nozzle walls flex squeezing the ink inside out and onto the media A Revolution in Large Format Production Printing The Arizona DSP printer from Raster Graphics represents a revolution in large format production printing This roll to roll 6 color piezoelectric printing system satisfies the market s need to produce short to medium runs of graphics with outdoor UV durability that do not require an overlaminate at costs comparable to traditional screen printing That means that customers who might typically screen print runs of up to 150 pieces incurring the cost of film and labor can now print directly onto 3M screen printing vinyls t
79. l and Take up Core 2 Use the ADVANCE MEDIA button to move the trailing edge of the print over the take up dancer arm and draw a knife across the lower take up dancer arm to cut the print as shown in Figure 2 17 Cutting the Media Remove the Take up Core with the desired print 3 Unroll Take up Core to remove print and place it back on the printer You may also place an entirely new Take up core on the printer Tape the free end of the supply media to the empty Take up Core 4 Make sure there is equal web tension between the drive hub and take up hub If the media is not properly aligned then the image media and carriage will be damaged during the next print job 5 Close all open doors press the ACCEPT button to apply tension to the Take up Core and put the printer back online Arizona DSP User s Guide 2 14 Heat Lamp E je i ar Drive Roller Empty Take up Push Here to Core Latch and Unlatch Dancers Dancer Figure 2 13 Installing Media Roll Figure 2 14 Feeding Media Through to Front X Control Panel Figure 2 15 Pull Media Over Drive Roller 2 15 Arizona DSP User s Guide Replacing Media Before replacing a roll of media locate a new or used roll of media in the same room as the printer Use one that has been conditioned and calibrated in PosterShop The Drive Roller should be wiped clean thoroughly after every media change with a lint free cloth and isopropyl alcohol to prevent media slippage F
80. le you ll notice that the top print head of each color will print first followed by the bottom head Once all vertical lines have been printed the printer will label each with the current setting and the rest from 6 to 6 as shown in Figure 3 11 It is the operator s responsibility to determine which vertical row of black cyan magenta yellow Id cyan and Id magenta lines is perfectly straight or leave the current setting as is For example if the black row of vertical lines in position 3 is straighter than the current row then use the control panel key pad to select 3 as the new calibration of the print heads The operator must continue on to the next two menus Middle Head Align and Bidir Head Align to complete and accurately calibrate the heads Arizona DSP User s Guide 3 14 MAINTENANCE purge nozzles MENU Press 5 Times vy MAINTENANCE ALIGN HEADS gt TOP HEAD ALIGN align heads top head align print head align ACCEPT MENU T TOP HEAD ALIGN TOP HEAD ALIGN change settings ACCEPT bik cyn mag yel Ide Idm 6to 6 ACCEPT YY ALIGN HEADS p gt MIDDLE HEAD ALIGN middle head align print head align MENU fi MIDDLE HEAD ALIGN MIDDLE HEAD ALIGN SE N change settings ACCEPT blk cyn mag yel Idc Idm 6 to 6 ACCEPT Yy ALIGN HEADS p gt BIDIR HEAD ALIGNMENT bidir head alignment ACCEPT print alignment ACCEPT MENU T BIDIR HEAD ALIGNMENT BIDIR HEAD A
81. les 2 9 waste bottle 3 11 4 3 maint station cloth 2 7 maint station pad 2 7 carriage pads 4 7 capping station pad 4 3 reprint settings 3 3 reservoir ink 3 11 resolution printer 4 1 7 right equipment bay 1 5 roller drive 4 1 4 9 routine maintenance schedule 4 printer maintenance list 4 RS 232 ports 2 2 safety information 4 schedule maintenance 4 SCSI ports 2 3 serial ports 2 2 serious errors A 7 service calling for iii vi A 1 service functions menu 3 11 set clock menu 3 23 six color printing software 1 3 1 7 2 1 5 3 space requirements 7 specifications printer 3 1 4 speed media transport 1 4 print 4 starter kits vii statistics option 3 1 3 5 3 19 status printing 3 streaking prints 5 3 supplies purchasing vii support doc repair iii switch power 2 1 2 2 tailing 1 3 take up core hub 2 13 2 15 targeted consumer 3 technical assistance ili specifications 1 4 technology 1 temp requirements 3 1 4 test prints 2 17 prints menu 3 7 thickness media 3 17 time 3 23 timeout xx seconds 2 3 2 5 troubleshooting calling for service A serious errors A 7 user correctable errors A 1 turning power on off 2 type of media vii 3 17 of fuse A 5 A 6 un desired lines 5 3 understanding inkjet unidir printing 3 5 5 1 units menu 3 2 unknown disk type A 10 user correctable errors A using this guide util
82. lor Bars 1 Press the MENU button twice at TEST PRINTS nozzle print You will go to TEST PRINTS color bars 2 Press ACCEPT to go to COLOR BARS print width XX X Use the buttons to set print width 8 0 34 5 in increments of 50 inches and press ACCEPT to go to COLOR BARS XX pass Use the buttons to select the number of passes 1 10 3 Press ACCEPT to return to TEST PRINTS color bars The Arizona DSP begins printing the color bars as indi cated in Figure 3 6 Color Bars Print Sample The LCD control panel window shows the online statistics Arizona DSP User s Guide 3 8 MAIN MENU accept _ OPERATOR wenu OPERATOR sieve operator print parameters Press 1 time test prints ACCEPT TEST PRINTS nozzle print TEST PRINTS configuration print EPT Y TEST PRINTS color bars ACCEPT y COLOR BARS print width X X Y TEST PRINTS print menu tree Figure 3 5 Test Prints Menu Light Magenta CB M Light Cyan CB C Light Magenta amp Cyan Magenta M Printer s Blue Purple Red Three Color CMY Black Cyan C Green Yellow Y Black K Figure 3 6 Color Bars Print Sample 3 9 Arizona DSP User s Guide Maintenance Menu The Maintenance menu Figure 3 8 is part of the Operator submenu which contains several menus that enable the operator to obtain best printer performance These menu items are important to do often before
83. may occur to Dancers when latching them in the middle or far right side instead of on the left Disengage Pinch Rollers too 5 Lift the front cover Pull leading edge of media and feed 6 to 12 inches over the Drive Roller Pull Media Over Drive Roller as shown in Figure 2 15 Pull Media Over Drive Roller Make sure the media is between the Heat Lamp and Drive Roller before pulling it around and onto the Take up Core 6 Use the Jog Switch to advance media and tape it to the Take up Core Push Dancers to release them and engage Pinch Rollers Make sure there is equal web tension between the drive hub and take up hub If the media is not properly aligned at the seam between the Take up Core and hub then the image media and carriage may be damaged during the next print job as shown in Figure 2 16 Attaching Media to Take up Reel Close all covers and press ACCEPT on the control panel to specify media type and thickness Note Use the same length Take up Core as the media supply roll size because using a 54 Take up Core with 36 media supply causes paper alignment and tracking problems 7 Use the magnetic Vacuum Platen covers included with the printer see left access door to cover the exposed area when media width is less than 40 inches Take care not to damage the nozzles if the magnetic cover edges are curled up and not flat against Platen Cutting the Media 1 Press the ONLINE button to release tension on the media supply rol
84. me Gretag Raster Graphics Manufacturer s Address 3025 Orchard Parkway San Jose California 95134 USA Declares that the product Product Name Arizona Digital Screen Press Model Number 3000 5029 Conforms to the following EC Directives and harmonized standards Contact 1 800 456 3473 From 6 a m to 5 p m PST WARRANTY The Arizona DSP comes with a 90 day on site warranty covering parts and labor for the complete printer The print heads are warranted for an additional 90 days total of six 6 months or sixty thousand 60 000 linear feet whichever comes first The warranty period commences on the date of installation by a Raster Graphics authorized field engineer The Arizona DSP is also warranted against failure to meet Raster Graphics published specifications as described in Table 1 1 where such failure substantially affects performance of the Arizona DSP This warrant is contingent upon proper use and does not cover the Arizona DSP printers that have been modified without prior approval from Raster Graphics Inc or that have been subjected to unusual physical or electrical stress or other environmental prohibitions ANNUAL MAINTENANCE AGREEMENT Raster Graphics offers several Annual Maintenance Agreements to best meet your business requirements Please contact Raster Graphics Customer Service at 1 800 456 3473 for more information Raster Graphics recommends the purchase of an Annual Maintenance Agreement It
85. n 24 hour format 11 Press ACCEPT or MENU to return to SET CLOCK set time 12 Press MENU to go to OPERATOR set clock 13 Press MENU to go to the Main Menu Arizona DSP User s Guide 3 24 MAIN MENU accept__ OPERATOR venu OPERATOR operator print parameters Press 6 times gt set clock ACCEPT SET CLOCK set date ACCEPT or MENU E SET DATE 01 JAN 1995 SUN ACCEPT SET CLOCK set time ACCEPT or MENU E SET TIME hh mm ACCEPT Figure 3 19 Set Clock Menu Arizona DSP User s Guide Chapter 4 Operator Routine Maintenance Schedule The Arizona DSP requires constant user maintenance and it s important to schedule periodic cleaning A few minutes spent cleaning ensures the highest quality prints Several areas need maintenance to ensure the highest print quality and the printer design gives you easy access to all these areas Maintenance is quick and simple Diligent application of this routine will ensure optimum performance from your printer and follow the Routine Maintenance Schedule Table 4 1 list and or the procedures provided at the back of the User s Guide How Often Should You Do Maintenance Each user is different with different types of print jobs environmental conditions duty cycles and volume of work While we furnish guidelines for periodic maintenance the optimum maintenance schedule will evolve from observation of the Ari
86. nd give artificial respiration If breathing is difficult get immediate medical attention If swallowed call a physician immediately Only induce vomiting at the instructions of a physician Never give anything by mouth to an unconscious person ROUTINE MAINTENANCE SCHEDULE DESCRIPTION Drive Roller PROCEDURE Wipe clean with lint free cloth and alcohol Arizona DSP User s Guide 4 2 FREQUENCY After Every Media Change Maintenance Cloth Station Clean and change Blotting Cloth as instructed by the Control Panel See Control Panel Message Encoder Strip Gently wipe clean with lint free cloth and alcohol don t bend As Needed Ink Waste Bottle Install Remove Ink Waste Bottle as instructed by Control Panel See Control Panel Message Capping Station Wipe clean with lint free cloth and alcohol Daily Media Install Remove Media Supply and Take up from Drive Hubs As Needed Ink System Install Remove Ink Bottles as instructed by the Control Panel See Control Panel Message Interior Exterior Wipe clean printer surfaces with lint free cloth and alcohol As Needed Vacuum Platen amp Covers Wipe clean with lint free cloth and alcohol After Every Media Change Piezo Print Heads Use Operator Menu on Control Panel to Purge Piezo Print Heads When Needed Carriage Front Surface Plate amp Print Heads Access Carriage and manually push it to the
87. nd maintenance procedures in Chapter 4 and at the back of this guide when servicing the Carriage at this position 6 After pressing the ACCEPT or MENU button the next menu automatically appears called MAINTENANCE Park Carriage OK Pressing the ACCEPT button here will reposition the Carriage at the Capping Station home position After pressing the ACCEPT or MENU button here the menu will return to the Maintenance Access Carriage menu Arizona DSP User s Guide 3 10 Misfiring Nozzles ellow Light Magenta Magenta Figure 3 7 Nozzle Print Menu 3 11 Arizona DSP User s Guide Fill Reservoir The printer firmware keeps track of all ink reservoir levels When an ink reservoir becomes low an error message is displayed on the control panel instructing the operator to fill it Follow the steps below to fill an ink reservoir when asked by the control panel to do so 1 Go back to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button twice and you will then see MAINTENANCE fill reservoir 4 Press the ACCEPT button at MAINTENANCE fill reservoir You will then see FILL RESERVOIR color Use the buttons to select the desired color to fill the ink juice box then press ACCEPT to see FILLING color XXX press CANCEL to stop 5 Press the CANCEL button to go
88. ne of its authorized distributors and designated for use in the Arizona DSP Outdoor warranty subject to terms and conditions provided by 3M Commercial Graphics Division Document History Date Release Part number Revision Revised by July 2000 Production 3001 0001 A Eng Services Tech Pubs Support or Technical Assistance Documentation amp Repair For additional copies of or updates of this manual or detailed information about Raster Graphics software media ink and other technology products refer your inquiry to US Gretag Raster Graphics Tel 1 408 232 4000 or 1 800 441 4788 3025 Orchard Parkway Tech Support 1 800 456 3473 From 6 a m to 5 p m PST San Jose CA 95134 USA Fax 1 408 232 4101 E mail service rgi com Onyx Graphics Inc Tel 1 801 568 9900 or 1 800 828 0723 6915 S High Tech Drive Fax 1 801 568 9911 Midvale UT 84047 USA http www onyxgfx com 3M Commercial Graphics Division Technical Service 1 800 328 3908 3M Center Bldg 220 6W 06 Fax on Demand 1 800 364 0768 P O Box 33220 General Inquiries 1 800 374 6772 St Paul MN 55144 1000 General Fax 1 651 736 4233 England Raster Graphics Systems Ltd Main Tel 44 0 1628 519588 6 Waltham Park Main Fax 44 0 1628 519589 Waltham Road E mail enquiries gretagpro com White Waltham http www gretagpro com Berks SL6 3TN Germany Raster Graphics GmbH Tel 49 7433 99650 Balinger Str 80 Fax 49 7433 9965 11 Balingen D 72336 Germany Man
89. ng Ink Bottles 2 11 Arizona DSP User s Guide Replacing the Ink Bottles A sensor in each ink reservoir near the print heads signals the operator on the control panel when an ink bottle is low or empty by displaying a message on the control panel Under the Operator maintenance menu the operator can fill an ink reservoir manually If an ink reservoir fails to fill then that color ink bottle is empty The ink reservoirs will never empty out which reduces the chance of ambient air entering the ink tubes and getting into the print heads When an ink bottle becomes empty the control panel will also signal the operator to replace that color Follow the steps below to correctly replace an ink bottle 1 Determine the type of Ink Bottle to be replaced as designated by the control panel 2 Put protective gloves on 3 To replace an Ink Bottle open left equipment bay door containing the Ink Bottles as indicated in Figure 2 11 Installing Replacing the Ink Bottles 4 Remove the bottle cap and the Quick Coupler from the Ink Bottle 5 Remove and discard the used Ink Bottle 6 Place the new Ink Bottle on the ink bottle tray 7 Reattach the Quick Coupler and bottle cap 8 Use the buttons on the control panel to enter the type of Ink Bottle that was replaced and press ACCEPT to begin printing as shown in Figure 2 12 Control Panel LCD IMPORTANT Do not under any circumstances pour the remaining amount of ink of any ink bot
90. ng Station Seals and Print Heads as specified by the maintenance procedure at the back of this manual 4 Reprint the solid color bars to evaluated the print heads If nozzle dropout continues use the PiezoRx utility mentioned in the next step and see the PosterShop manual for correct software setup 5 PosterShop PiezoRx Utility allows you to identify and disable incorrectly functioning nozzles nibs in the printer print heads Doing so allows the printer to compensate for the misfunctioning nozzle so that the print quality is not significantly altered Note You should try purging the print heads a number of times before using this utility If the solutions mentioned above don t solve the problem contact Raster Graphics Customer Service for additional service Arizona DSP User s Guide 5 4 Light Magenta LM Light Cyan LC Light Magenta amp Cyan Magenta M Red Three Color CMY Black Cyan C Green Yellow Y Black K Figure 5 2 Horizontal Line Dropout A 1 Arizona DSP User s Guide Appendix A Troubleshooting Error Messages Calling for Service 1 800 456 3473 The Arizona DSP should provide reliable service Always check these areas before calling for service 1 Visually check the ink levels 2 Turn printer off for one minute then turn it back on 3 Try printing one or more of the test prints If you can print them the problem may be with the host computer or the network not the print
91. ng nozzle and appears on media In order to preserve the print heads Do not try non authorized media Do not manually move the carriage by hand e Always use the print head maintenance procedures Targeted Consumer This printer seeks to fulfill a market need in the production of digital graphics for runs between and 150 pieces at lower costs than both short run screen printing or transfer to vinyl digital printing methods The Arizona DSP is intended for production oriented printing environments ventilation and 200 240v 30amp power are required Due to these requirements the printer IS NOT intended to be used in an office environment 3M Media 3M Ink 3M MCS Warranty The Arizona DSP leverages the cooperative effort between Raster Graphics and 3M to manufacture and market the first ever inkjet printing system to create direct print vinyl graphics backed by the 3M Matched Component System MCS Warranty Finished graphics produced with the Arizona DSP are backed by the 3M MCS Warranty for three 3 years outdoors 2 yrs desert without an overlaminate when mechanical chemical and abrasion resistance are not a requirement The 3M MCS Warranty is the most comprehensive graphics warranty in the industry today 3M Certified Piezo Ink Jet fabricators will be able to offer the warranty and will appreciate the added peace of mind knowing their finished graphics are made to last The Arizona DSP uses 3M Scotchcal P
92. noises smells associated with the failure 7 Note the media type and lot number For Raster Graphics media the lot number is located on the box and on the inside tube of the roll User correctable Errors User correctable Errors are problems that interfere with printing but do not shut down the printer completely Always check the control panel whenever the printer stops or operation is not possible The message display will give you a description of the error or problem User correctable error messages can be broken down into three different categories The categories are e Print Error Messages e Operational Error Messages e Low Ink Status Messages Since User correctable Errors in most cases don t shut the printer down the printer itself will tell you what s wrong by displaying an error message on the control panel Check these common errors using the listed tables and apply the appropriate remedy Power off the printer then back on again to continue normal operation when error messages are displayed and corrected Clearing Errors Most of the errors can be cleared by turning the printer off and waiting 60 seconds before turning it on again If the problem persists do the following e Check the media path for obstructions e Check all data cables e If any part of the printer seems to need it perform the cleaning and maintenance routines specified in the Operator Maintenance Menu Print Error Message Print Er
93. o produce ready to use digital graphics at a fraction of the overall cost of either screen printing or traditional LFDP Applications possibilities for the printer include reflective and backlit signage banners and long term interior graphics Technology The printer uses 3M Scotchcal Piezo Ink Jet Inks Series 3700 solvent based inks in a roll to roll production piezoelectric printing system The inks are dried before being rolled onto the takeup spool through the utilization of a forced air and quartz element heating system heater also known as the drying lamp or heat lamp The combination of heat and air evaporates dries the solvents before the finished graphics are rolled onto the takeup spool The quartz element is encased in a two piece aluminum sheath For maximum operator safety the positioning and direction of the heating element eliminates the possibility of the operator coming into contact with the element This innovative drying system allows the printer to operate at a speed of 90 sq ft hour continuously spooling the finished dried graphics onto the takeup spool Arizona DSP printing technology employs three print heads per color for a total of 384 nozzles per color enabling the printer to print at production speeds The color order on the print head carriage from top to bottom begins with yellow followed by light magenta magenta light cyan cyan and black as shown in Figure 1 1 Carriage Color Order Each prin
94. of Raster Graphics Customer Service unless it is as simple as replacing a blown fuse Diagnosing and Correcting Serious Errors The Arizona DSP Serious Error Messages can be broken down into two categories The categories are e Power Up Error Messages e Operational Failure Messages Since Serious Errors in most cases shut the printer down the printer itself will tell you what s wrong by displaying an error message on the control panel Check these common errors using the listed tables and apply the appropriate remedy Power up Error Messages Power up Error Messages are detected during the power up self test phase and the printer will halt Power up Error Messages are considered Serious Errors and could require Raster Graphics Customer Service to eliminate the problem see Table A 4 Power up Error Messages PROBLEM LCD MESSAGE SYSTEM ERROR ILLEGAL INT POSSIBLE CAUSES Defective VRC Board Arizona DSP User s Guide A 8 RECOMMENDED ACTIONS Contact RGI Customer Service FAULT type xx subtype xx Defective VRC Board Contact RGI Customer Service LOAD ERROR ready for download Corrupt software on disk Reload software Defective VRC Board Contact RGI Customer Service DOWNLOAD ERROR ready for download Parallel interface Check connection cable or computer and then try reloading Defective VRC Board Contact RGI Customer Service DISK ERROR Defective Hard
95. ollow these steps to replace the media 1 Lower rear cover Use the ADVANCE MEDIA button on the control panel to move the desired media cutting area over the lower take up Dancer arm 2 Draw a knife across the top of the lower take up Dancer arm to cut the media Refer to Figure 2 17 Cutting the Media Note Always cut from the back of the printer to reduce the chance of damaging the Drive Roller and Vacuum Platen and getting paper dust in the print heads 3 Release both slider handles and remove take up roll and supply media from drive hubs Unroll Take up Core to remove print s and store the extra supply media if any for later use 4 Position upper slider for appropriate empty Take up Core size and tighten handle Install Take up Core on upper slider and drive hub Note Use the same length take up core as the media supply roll size because using a 54 Take up Core with 36 media supply causes paper alignment problems 5 Position lower slider for new media paper size and tighten handle Push LOAD MEDIA on the control panel Load supply media on slider and drive hub as indicated in Figure 2 13 Installing Media Roll 6 Latch both Dancers on the left side Push media over angled shelf so that it extends out the front as shown in Figure 2 14 Note Damage may occur to Dancers when latching them in the middle or far right side instead of on the left 7 Disengage the Pinch Rollers Lift the front cover Pull lead
96. ontrol panel If a reprinted image does not look the same as the PosterShop settings try entering the statistics of the original printed image into the printer control panel i e overlap print speed and write dir Printing Multiple Copies or Reprints Before you send the print from the server you can set the Arizona DSP to print more than a single copy 1 Press the MENU button once at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU copies reprints You will then see COPIES REPRINTS copies XXX Select the total number of copies 1 300 with the buttons then press ACCEPT to go to COPIES REPRINTS XX file name 3 Choose a stored file name to print and press ACCEPT to go to COPIES REPRINTS reprints XXX 4 Press ACCEPT Reprint Copies of a Previously Printed Image To reprint copies of a previously printed image 1 Press MENU or ACCEPT to go to COPIES REPRINTS XX file name 2 Press MENU or ACCEPT to go to COPIES REPRINTS reprints XXX Select the total number of reprints 0 300 with the buttons then press ACCEPT Note Use the Print Parameters menu to control the output quality of the images already stored in the printer 3 Press ACCEPT on the control panel and the printer begins printing the selected image Cancelling a Print Once a print has been sent from the computer or through the control panel you can choose to continue the print or cancel
97. or backward as long as you press the button or button respectively A media saver option gives the operator the ability to set a gap between prints using the buttons followed by pressing CANCEL and automatically begins the next print at the designated point The ERROR light on the control panel indicates that a system problem has occurred The MEDIA LOW light on the control panel indicates that media supply is nearing depletion less than 50 ft The INK LOW light on the control panel indicates that the ink supply is nearing depletion A blinking ON LINE light on the control panel LCD indicates a job is being processed The LCD on the control panel displays the incoming and the printing image in percent as shown here Media XXX PRN file name Used XX XXX Pushing the ON LINE button during a print job will pause the Arizona DSP and allow you to open a door Pushing it again when all the doors are closed will continue the job in progress Yov ll also notice other LCD messages flashing like the maintenance cloth and print job percentage and Drying Lamp warming up Main Menu Overview The Main Menu contains three sections Copies Reprints this section controls e The number of copies in a job e The file name of a job e The number of reprints of a job Operator this section controls most of the day to day operations of the printer including e Align print heads e Purging nozzles e Sett
98. or weekends remember to disengage the Pinch Rollers and leave the printer on Leaving them engaged may leave indentations in the Drive Roller The Drive Roller should be wiped clean thoroughly after every media change with a lint free cloth and isopropyl alcohol to prevent media slippage Installing Media 1 Press the LOAD MEDIA button at Media xxx Used yyy You will then see LOAD MEDIA media monitor 2 Follow the various menus by pressing ACCEPT or MENU to choose the appropriate settings The menus allow the operator to choose between a New Supply Roll or Reattach Takeup When your selection is made the MEDIA MONITOR menu appears allowing the operator to select Media P N or Other Paper Vinyl Media Thickness Supply Core Dia Takeup Core Dia Print Temp and Dry Time as indicated in Figure 3 16 Media amp Ink Monitor Menus When selecting Other an additional menu called Blower Setup appears The media settings are automatically set on the control panel after selecting a media type or P N The operator may also refer to the company Media Data Sheets for the recommended settings mentioned above 3 Lower rear cover and position slider for paper size Load media and empty Take up Core on drive hubs as indicated in Figure 2 13 Installing Media Roll 4 Latch both Dancers on the left side Push media over angled shelf until it extends out the front as shown in Figure 2 14 Feeding Media Through to Front Note Damage
99. osition ional Imaging Divisio San Jos 34 USA Service Direct 1 800 456 3473 ean lo eae PST e mailto yir bethan MA com http INi gretagpt com Raleaced Moanth Dav 2001 Arzona Digital Screen Press Ink Reservoir Vent Hole Clearance Procedure Date 3 2 99 Scope this procedure is required for proper clearance of each Ink Reservoir Vent Hole on the Print Head Carriage Assembly The Ink Reservoirs are also known as Juice Boxes and can be accessed using the Operator Menu on the control panel Over a period of two weeks the vent holes diameter begins to decrease in size and require a special tool to clear the hole of ink buildup The vent hole must be cleared in order to prevent super purges or ink waste during normal print head primes through the control panel Follow the steps below for clearing each Ink Reservoir Vent hole Clearing the Ink Reservoir Vent Hole Position the Print Head Carriage Assembly for access by using the Operator Maintenance menu on the control panel Lift the Front Clear Plexiglas door on the Arizona DSP Locate the Vent Hole Clearing Tool 3000 5038 as shown in Figure 1 Inspect each Ink Reservoir cap vent holes for clearance Start with the Yellow and work down to the Black Ink Reservoir Proceed to gently push and twist the Vent Hole Clearing Tool down through the small existing hole on the Ink Reservoir cap as shown in Figure 2 Continue to push and twist the tool to approximately 0 25 inc
100. phisticated ink delivery method and requires a certain color order which should be noted The print head color order on your printer from the top of the carriage assembly down is Yellow Light Magenta Magenta Light Cyan Cyan and Black as shown in Figure 1 1 Carriage Color Order Pay close attention to the Ink Bottle order on the Ink Tray located in the left side Access Door you don t want to mix these inks together in the ink tubes Air Circulation amp Manifold Ducting The printer uses a manifold which is attached to the top frame to guide the circulating air outside Depending on your printer environment a customer supplied 4 10 1 cm diameter duct must be installed on site to guide the fumes blown by the fans away from the printer during printing Refer to the Installation Site Survey for proper requirements for printer and exhaust system setup The manifold has an adjustable air flow level near the exhaust exit cylinder Air flow will need to be measured and set to 1500 50 feet per minute 457 2 meters per minute Make sure all blowers are operating properly before taking this measurement Take this measurement by inserting the approved anemometer into the small exhaust exit cylinder sheet metal duct tube as far as it will go see procedure at back of guide Purolator Hi 40 Filters Two large filters are required on the Arizona DSP while printing The filters are located at the lower front of the machine Filt
101. ply bottles are empty then the media status is displayed for 4 seconds and 1 or more of the Low Ink Status Messages are displayed for 2 seconds each The maintenance cloth percent left and drying lamp temperature status are also displayed on the control panel Arizona DSP User s Guide A 4 PROBLEM LCD MESSAGE DESCRIPTION Idle Printer is idle DOOR OPEN Printer is idle but door is open CANCELLING PRINT Printer is cancelling a print PRN job name dd Printer has printed dd percent of job name INP job name dd Printer has input parsed dd percent of job name LPD job name dd Ethernet has input dd percent of job name TST job name dd Printer has generated dd percent of test print Table A 3 Low Ink Status Messages Bottom line message following the Low Ink color status A 5 Arizona DSP User s Guide Checking and Replacing the Fuses Make sure a qualified electrician is hired to install or move required electrical service for the Arizona DSP See the Arizona DSP Installation Site Survey or Technical Specifications for proper power requirements for North America or International setup If the printer is without power check the local supply voltage and verify that the voltage is set correctly The DIN Rail contains several fuses to protect the printer If the printer does not respond when you turn the power on open the pivoting DIN Rail sheet metal cover and check the fuse
102. r Supply Check and or replace fuse verify fuse rating Power up unit hangs with date showing on control panel Unit is hooked up serial to computer Reconnect unit to proper port and turn printer off then on again No power at power up Missing AC power line fuse Check and or replace fuse verify fuse rating Blown AC power line fuse Check and or replace fuse verify fuse rating Print starts and Carriage moves to left on first pass and stops Table A 6 Power Up Problems Encoder Strip dirty Clean Encoder Strip Bad Encoder Sensor Contact RGI Customer Service Encoder Sensor installed backwards Contact RGI Customer Service Broken wire on Encoder Sensor Contact RGI Customer Service A 15 Arizona DSP User s Guide Print Head Problems Print Head Problems are problems associated with the print heads themselves or the nozzles If an image appears to be light or faded on all colors try purging adequately or adjust the contrast setting in the control panel first In many cases the Print Heads might not fire properly use the Test Prints in the control panel to help you determine the problem with the Print Heads or problems with parts leading to the them Print Head Problems may or may not require a Raster Graphics service representative to eliminate the problem see Table A 7 Print Head Problems PROBLEM While printing solid bars print head printed beyond print area POSSIBLE
103. ror Messages occur when the printer is getting ready to print The operator can access the menus to correct the problem or to cancel the print see Table A 1 Print Error Messages Operational Error Messages Operational Error Messages are detected by the printer which require operator intervention The operator must correct the error and press the ACCEPT key or in some cases ignore the error by pressing the CANCEL key Not all operational error messages can be corrected by operator intervention In some cases a service representative will need to perform the correction See Table A 2 Operational Error Messages Arizona DSP User s Guide A 2 LCD MESSAGE DESCRIPTION SUB SYSTEMS RECOMMENDED ACTION SISTEM ERROR Not nonen media Supplies Load media with sufficient length INSUFFICIENT MEDIA left for next print pp ies j 8 SYSTEM ERROR ene dance ae as Supplies Change margins or media MEDIA TOO NARROW print was first received SYSTEM ERROR NO PAPER There is no media loaded Supplies Load media SYSTEM ERROR Too much media TAKE UP ROLL FULL on take up roll Supplies Empty take up Add color ink then fill reservoir Replace ink bottle and use Not enough ink to do next print Supplies reservoir sensor menus to fill reservoir Operator must manually drain Ink level above upper limit Check level settings 105 full 100 low SYSTEM ERROR When temperature is less than Heater and or Watlow Recycle power
104. s Be sure to remove the power cord and read all warning labels before inspecting fuses Follow these steps to change the DIN Rail fuse s 1 Make sure that the power cord is unplugged from the wall and from the power connector on the printer Figure A 1 Power and I O Connections shows the power connections and power plug 2 Refer to Figure A 2 Opening the DIN Rail Remove the small kep nut on the DIN Rail cover and pry it open 3 There are eight fuses stored on the DIN Rail each located in fuse holders Fuse locations are shown in Figure A 3 AC Power amp Fuse Type Use this figure or label found on the printer to correctly identify and replace fuse types 4 To check fuses at F1 F2 F3 F4 and F7 carefully untwist the black threaded caps with your fingers and check them for continuity with an ohmmeter If fuses are bad replace it with a fuse of the same value 5 To check fuses at F5 and F6 carefully pull the level towards the access door to reveal the two fuses and check them for continuity with an ohmmeter If fuses are bad replace it with a fuse of the same value 6 To check the fuse at SSR2 carefully pry it out with a small screwdriver blade and check for continuity with an ohmmeter If fuse is bad replace it with a fuse of the same value 7 Replace the DIN Rail sheet metal cover and kep nut 8 Plug printer back in and Power on If a fuse fails again do not attempt further repairs call Raster Graphics
105. ser controllable options These are organized into three major sections Copies Reprints Operator and Configure I O Print a Configuration Print Figure 3 2 every time you change any settings through the control panel for reference to monitor print quality The MENU button lets you step through the available submenus in the menu tree without selecting them When you locate the desired submenu press ACCEPT Also notice items that are starred this signals the operator of current settings in the control panel The sequence of selecting an option is as follows 1 Press MENU to move through the Main Menu sub menus until you locate the desired section 2 Press ACCEPT to select that section 3 Press MENU to move through the secondary menu options until you locate the desired option 4 Press ACCEPT to select that option You are now ready to enter a value or switch features on and off using the buttons If you get lost in the menu tree or decide that you don t want to accept a value you have entered pressing CANCEL will get you back to the main menu or MENU to go to the next item without entering a value If you have moved too far in the menu tree and passed an option you wanted to select the LOAD MEDIA button will allow you to move back to the option you want Pressing the LOAD MEDIA button while the Online button is on prompts you to install a new roll of media The ADVANCE MEDIA button moves the media forward
106. ss you will see SCSI Port timeout XXX seconds This option lets you specify a time period to wait before initiating printing 1 600 This may be necessary if the software sending the print job doesn t use a print command If the printer seems to hang during a transfer adjust this value If your software uses a proper print command the timeout value is ignored 7 Use to adjust to the desired timeout period Press ACCEPT to enter value You can also get back to the main SCSI menu by pressing the MENU button You will return to CONFIGURE I O active SCSI 8 Press ACCEPT to return to the Main Menu Configuring the Ethernet Port The Ethernet interface allows network users access to the Arizona DSP printer over Ethernet networks You give the printer a unique internet address then control access to it through the host system s Ethernet connection The printer provides an Ipd connection for print spooling Each submitted print job can contain the following information e time e job name e requester name e date e requesting workstation name Refer to the Ethernet Operation Guide for detailed instructions in installing removing the Ethernet port Follow these steps to set the Ethernet port options referring to the menu tree shown in Figure 2 5 1 Press MENU to select MAIN MENU configure I O 2 Press ACCEPT to select CONFIGURE I O active parallel and press the buttons until you see CONFIGURE I
107. t head has 128 nozzles that actually squeeze the ink out through small holes near the surface of media see Figure 1 2 Head Cross Section The print head nozzles are extremely delicate and require a special maintenance procedure found at the back of this guide The actual print heads consist of several parts working in unison to deliver ink to approved media as shown in Figure 1 3 Print Head Breakup Because the inks from 3M contain certain solvents which can cause unpleasant odors or fumes the printer is fully enclosed to ensure minimal operator exposure By fully enclosing the working parts of the machine fumes and unpleasant solvent odors are removed from the operator environment Blowers located in a manifold located at the top of the machine force fumes through a vent where a standard user supplied 4 inch diameter hose carries the fumes out of the building through external venting or through a carbon filter During bidirectional printing the carriage assembly prints in both the left and right directions During unidirectional printing the carriage assembly prints from the left to right direction and has been determined to create the best piezo prints for on demand printing of posters banners signage exhibit graphics etc Arizona DSP User s Guide 1 2 15 Micron Filter Yellow Light Magenta Magenta Light Cyan Non wetting Coating w 50 Picoliter Drop Cyan pas ree _ 428 Channels Total Ink
108. th station 2 7 media 2 3 print heads 4 5 to power source 2 ink reservoir 3 11 Statistic 2 9 3 1 system maint 2 9 2 11 4 1 waste bottle 4 3 interfaces 2 2 internet addresses 2 5 T O for host computers 2 3 isopropyl alcohol 4 job statistics 3 1 jog switch 2 13 2 15 o knife cutting tool 2 13 2 15 large format printing left equipment bay 5 length print image 1 4 lines un desired 5 3 LOAD MEDIA button 3 location selection 7 low ink status messages A 3 magenta ink level 2 9 3 1 A 3 maintenance agreement vi cloth station 2 7 menu 3 9 procedures 4 schedule 4 manifold ducting 1 5 manual design amp illustrator iii manufacturer printer v margins 3 5 media cutting 2 13 installing 2 73 path 7 purchasing vii replacement 2 15 thickness 3 17 transport speed 1 4 handling 1 4 MEDIA LOW message 3 1 media monitor menu 3 17 MENU button 3 menus control panel 3 menu tree overview 1 7 3 1 print 2 17 3 7 messages error A middle head align 3 15 misting 3 mode settings 5 multiple copies settings 3 3 network printing 2 5 non error problems A 5 A 13 no power problems A 5 nozzle print 3 7 nozzles 2 1 ONLINE button 3 1 operational error messages A failure messages A 9 A operator about printer 3 19 maintenance 3 9 media ink monitor 3 17 menu 3 print parameters 3 5 set clock 3 23 t
109. the next menu the Bidir Head Alignment to complete and accurately calibrate all heads Bidir Head Align 1 Go back to OPERATOR maintenance 2 Press the ACCEPT button and you will then see MAINTENANCE purge nozzle 3 Press the MENU button 5 times to view MAINTENANCE align heads 4 Press the ACCEPT button to go to ALIGN HEADS top head align Press the MENU button twice to select the bidir head alignment 5 Press the ACCEPT button to go to BIDIR HEAD ALIGN print head align Pressing ACCEPT here will enable the operator to print the Bidir Head Alignment Print Figure 3 14 and change the Left to Right and Right to Left alignment settings for the top middle and bottom heads Once all vertical lines have been printed the printer will label them with current and from 6 to 6 as shown in Figure 3 15 It s the operators responsibility to determine which row of black cyan magenta yellow ld cyan and Id magenta lines for each head is perfectly straight or leave the current setting as is For example take a look at the black row of vertical lines in position 3 There are three columns of lines each representing the top middle and bottom head If the top head vertical lines are straightest in this position as compared to the rest of the black row then select it on the control panel The control panel will move to the next menu which is the black middle head Look along the row for the straightest lines
110. ting all current to the Heat Lamp Figure 4 Remove the last nut 0303 0039 from the end of the Lamp Termination Post and pull the white Heat Lamp wire away from the Lamp Termination Post Figure 5 Open the right equipment bay door and locate the Right Lamp Termination Post Cover PN 3000 4099 Figure 6 Remove the four socket head screws 0301 0068 and washers 0302 0082 from the Right Lamp Termination Post Cover Figure 7 Note when removing this cover two interlock switches are turned off disabling or terminating all current to the Heat Lamp Figure 8 Remove the last nut 0303 0039 from the end of the Lamp Termination Post and pull the white Heat Lamp wire away from the Lamp Termination Post Figure 9 Proceed to left access door and pull the Aluminum Cap Tube 3000 4031 off the left Heat Lamp side also known as the white ceramic end of the Heat Lamp Figure 10 Put protective cotton gloves on Remove the Heat Lamp gently from the left equipment bay so as not to catch the wires on any slots within the aluminum tube used for guiding the airflow Figure 11 While still wearing the protective cotton gloves clean the new Heat Lamp with a lint free cloth and Isopropyl Alcohol Install the new Heat Lamp slowly through left equipment bay Make sure the wires on either end of the new Heat Lamp are straight Figure 11 Place the Aluminum Cap Tube 3000 4031 over the white ceramic end of the Heat Lamp Figure 10 Attach the Heat Lamp
111. tle into another ink bottle of the same color for use in the printer This applies especially to empty or partially empty ink bottles as designated by the control panel where the remaining amount of ink is thicker than a new bottle of ink Mixing ink increases the chance of poor image quality clogged ink bottle filters and clogged Print Heads and will rendering the printer useless until a new bottle of ink or replacement parts are installed Also do not shake the Arizona DSP ink bottles before installation nor shake them during printing Shaking does not improve ink consistency but may introduce unwanted air bubbles into the ink system Arizona DSP User s Guide 2 12 Media 219 Used 35 Idle MENU ee AN ACCEPT LOAD ADVANCE MEDIA MEDIA J ONLINE ERROR L MEDIA LOW CANCEL INK LOW L Figure 2 12 Control Panel LCD 2 13 Arizona DSP User s Guide Installing Replacing Media Ensure the highest quality printing by protecting the media coating and store it at the proper temperature and humidity Media should be conditioned to the printer environment Place media in the same room as the printer for 2 24 hours For media Linearization and Ink Limiting see the PosterShop User s Manual After media installation make sure the Pinch Rollers are located on the ends of the media and engaged to the Drive Roller When the printer is in an idle condition for extended periods i e overnight
112. u MAIN MENU accer gt OPERATOR e 2g operator print parameters Press 5 times Figure 3 18 Units Menu Arizona DSP User s Guide 3 22 OPERATOR Units ACCEPT UNITS english metric ACCEPT 3 23 Arizona DSP User s Guide Set Clock Menu The Set Clock menu Figure 3 19 lets you set the date and time When the date and time are set the statistics print the date and time The date and time should also be set for Ethernet compatibility All Raster Graphics printer products are Year 2000 Y2K compliant For more information on Y2K issues visit out web site at http www rgi com or call Customer Service toll free at 1 800 764 0999 The Set Clock menu is part of the Operator submenu Setting the Date and Time Follow these steps to set the Date and Time 1 Press the MENU button two times at Media xxx Used yyy 2 Press the ACCEPT button at MAIN MENU operator You will then see OPERATOR print parameters 3 Press MENU six times to go to OPERATOR set clock 4 Press ACCEPT to go to SET CLOCK set date 5 Press ACCEPT to go to SET DATE 01 JAN 1999 FRI 6 Use the buttons to enter each element the date the month the year and the day of week 7 Press ACCEPT or MENU to return to SET CLOCK set date 8 Press MENU to go to SET CLOCK set time 9 Press ACCEPT to go to SET TIME hh mm 10 Use the buttons to enter the correct hour and minute i
113. ual Design amp Illustrator Kenneth M Silz Technical Writer Illustrator Email comments to ksilz rgi com iv Contents Chapter 1 Getting Started Using this Guide Understanding Inkjet Technology amp the Arizona DSP Technical amp Environmental Specifications Printer Features Space Requirements Chapter 2 Printer Setup Connecting to a Power Source Software Setup Configuring the Parallel SCSI or Ethernet I O Ports Installing Replacing Maintenance Cloth Station Installing Replacing Inks Installing Replacing Media Test Prints Chapter 3 Control Panel Control Panel Overview Copies Reprints Menu Print Parameters Menu Test Prints Menu Maintenance Menu Media Monitor Menu About Printer Menu Units Menu Set Clock Menu Chapter 4 Operator Maintenance Routine Maintenance Schedule Safety Information Installing Replacing Ink Waste Bottle Capping Station Installing Replacing Print Heads Drive Roller Vacuum Platen Frame Interior Exterior Chapter 5 Maintaining Print Quality Choosing A Printing Mode Horizontal Line Dropout Appendix A Troubleshooting Error Messages Calling for Service User correctable Errors Checking amp Replacing the Fuses Serious Errors Non error Message Problems Index Maintenance Procedures 2 13 2 17 3 1 3 3 3 5 3 7 3 9 3 17 3 19 3 21 3 23 4 1 4 1 4 3 4 3 4 9 4 9 4 11 A 1 A 1 A 5 A 7 A 13 Product Conformity Manufacturer s Na
114. vice on carriage TAKEUP MOTOR ENCODER Defective Takeup motor Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service SUPPLY MOTOR ENCODER ERROR Defective Encoder Contact RGI Customer Service Defective data cable Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service Defective Driver Board Contact RGI Customer Service Defective Supply motor Contact RGI Customer Service LOWER LCA FAILURE Defective VRC Board Contact RGI Customer Service UPPER LCA FAILURE Defective or pinched Carriage cable Contact RGI Customer Service Defective or pinched VRC head cable Contact RGI Customer Service Defective Carriage Board Contact RGI Customer Service Defective VRC Board Contact RGI Customer Service If all else fails recycle power on printer color SENSOR ERROR Defective Ink reservoir Contact RGI Customer Service Defective Carriage Board Contact RGI Customer Service Defective or pinched Carriage Contact RGI Customer Service Board cables color FILL ERROR Possible reservoir overfill Contact RGI Customer Service Defective pump Contact RGI Customer Service Fill time out set too short Verify fill time out to be at least 45 seconds Clogged manifold Contact RGI Customer Service Leak in supply tube Contact RGI Customer Service Supply tubing not connected Contact RGI Customer Service Table A 5 Operational Failure Messages Continued The top line of the LCD will always display SYSTEM ERROR for Operational Failure
115. y remove it and replace with an extra pad as shown in Figure 4 11 Replacing Carriage Absorbing Pads Be careful not to squeeze or rub the Absorbing Pad near other printer components 5 Check all print head carriage Absorbing Pads for ink saturation and determine if they require replacement as shown in Figure 4 12 Replacing Print Head Absorbing Pad Arizona DSP User s Guide 4 8 Upper Rail 7 Carriage a Replaceable Absorbing Pad bS Replaceable Absorbing Pad Figure 4 11 Replacing Carriage Absorbing Pads IMPORTANT No need to remove the Print Head Assembly from Carriage Assy when replacing the Absorbing Pad Lead In amp Print Print Head Head Connector Replaceable Absorbing Pad Ink Input Tube Print Head Carrier Figure 4 12 Replacing Print Head Absorbing Pad 4 9 Arizona DSP User s Guide Drive Roller The Arizona DSP uses a Drive Roller to move the media over the Vacuum Platen and onto the Take up Core It provides a smooth continuous surface for the media and ensures that the media comes into contact with the Vacuum Platen evenly Wipe down the Drive Roller with only isopropyl alcohol saturated lint free wipe after every media change Cleaning the Drive Roller keeps the printer operating at its optimum Follow the steps below to clean the Drive Roller 1 Disengage the Pinch Rollers from the Drive Roller and media Cut and remove media away from the Drive Roller in preparation for cl
116. zona DSP over a period of use It may be for example that you should perform some specific maintenance each time you install a new roll of media The type of print job also determines the maintenance schedule if the printer produces a high volume of solid fill prints it will need more tending than if it prints low coverage drawings Who Should Do Maintenance If your site already has a technician in charge of printer maintenance this person is the optimal candidate While routine maintenance may be performed by any user the best maintenance results from familiarity with the printer s internal operation and history Important Use the proper protective gloves and only a lint free cloth saturated with Isopropyl Alcohol when cleaning surfaces on the Arizona DSP i e sheet metal frame clear plexiglas window ink bottle tray encoder strip vacuum platen and maintenance cloth station Only use 3M Scotchcal Thinner CGS 80 where Specified in the Printer Maintenance Procedures i e Arizona DSP Print Head Maintenance Procedure located at the back of this User s Guide Maintenance Safety Information Changing Quartz Heating Element Wear white Cotton gloves provided with the Drying Lamp when handling element Handling the element without the proper gloves will shorten the element life Routine Maintenance Schedule A Routine Maintenance Schedule is shown as Figure 4 1 and is also posted on the inside door o

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