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GFI Backup 2010 Business Edition Getting Started Guide

1. Highest Performance Lowest Price GOLD DORIS GFI Backup 2010 Business Edition Getting Started Guide GF GFI http www gfi com info gfi com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of GFI Software Ltd GFI Backup is copyright of GFI SOFTWARE Ltd 1999 2010 GFI Software Ltd All rights reserved Document Version BUP GSG 1 09 Last updated April 20 2010 GFI Contents 1 About GFI Backup 1 1 1 IDIOALCHON nennen nenene annn a 1 1 2 Usingthismant l n esea en 1 1 2 1 Administration and User Guide sssssss nennen 2 1 3 How does GFI Backup work uuuussssssssnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnn nn 3 1 3 1 GFI Backup Administration Console nenn 3 1 3 2 GFI Backup Agenis nnaan nee 4 1 4 GFI Backup Ibensing ee ee 4 2 installing GFI Backup 5 2 1 System Requirements ccccceceeeeeeeeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 5 7 a gt 1 E SEITE 5 2 1 2 Minimum hardware ae a an 6 2 2 Installing GFI Backup Administration Console 2 0 6 2 3 Startup WV iio ee 10 2 3 1 Completing the Startup Wizard uuuuesssssnessnnnnnnnnnnnnnnnn
2. Administration and User Guide manual 38 e GFI Backup 2010 Business Edition Getting Started Guide Appendix 1 GFI Backup Data Access Method GFI 6 3 1 Password Security GFI takes your network security very seriously To ensure that your passwords are as secure as possible when in transit and when stored in the GFI Backup database we have taken the following actions e All credential information exchanges between your network computers and GFI Backup are securely encrypted to prevent anyone from reading your data while this is in transit e All credential information stored within the GFI Backup database is securely encrypted Appendix 1 GFI Backup Data Access Method GFI Backup 2010 Business Edition Getting Started Guide e 39 GFI Index A Actions 1 23 31 39 Active Directory 12 31 35 37 Administration and User Guide 2 11 15 38 Advanced Encryption Standard 31 AES encryption 1 AIT 31 B Backup and Restore 1 3 4 8 15 24 Backup policy 31 Backup schedule 22 31 Backup source 31 Backup Tasks 31 Blu ray disc 1 31 Build notifications 30 Cc CD 1 Central network location 3 Compression 21 31 32 33 Credential information 39 credentials 8 11 12 13 15 31 35 36 37 38 D Data access method 2 11 12 35 36 Desktop applications 31 Differential backup 1 31 Disk Space 5 DLT 32 Documentation 30 DVD 1 E Encryption 1 21 31 32 33
3. Click Next at the Welcome screen to continue with the Restore Backup Wizard f GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE Restore Type Source STEP 1 of 2 Specify the type of restore operation to perform Choose one of the supported restore types shown below Preview Source selection for Full Backup Restore GFI Backup Backup Restore Wizard Full backup restore Resor Tin BEE Use this option to restore full backups SESE nn Ss ee eee es Select Computer Baie hame Type Sre Bache Osmon frcrypt Compress Schedule Last Ran re WO Do CETTE 5 Item level restore Use this option to restore only individual items from a specific backup zooms zove 12088 some Oe O 2 AO Welty 08 06 09 ove E Daem gt Restore Contguraton progress LUULU EZ CED B J 3 Configuration progress Dii 3 3 ec 1 2 3 4 E d Screenshot 17 Restore task Selecting Full Backup restore 4 In the Restore Type tab select Full backup restore option and click Next Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 25 GFI GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE Source STEP 2 of 2 Specify the backup source to restore Select the backup session to restore Only one backup can be restored during this restore session Select Computer Backup Name Backup Destination Encrypt Compress Schedu B Computers amp Us
4. Unauthorize Agent User permissions VSS Workgroup ZIP password protection A type of backup where rather than taking a full backup only the files that changed since the last backup are archived This data replaces the data in the original fileset and due to the lower volume of data to backup is quicker to take A backup that is permanently stored in an offsite facility for disaster recovery purposes A type of zip archive that requires no software for decompression A type of backup similar to a full backup but which append a version number to files previously backed up A visual mechanism within GFI Backup Administration Console that enables users to discover various statistics on the functions of GFI Backup A backup medium where data is stored on a magnetic tape The process through which agents previously authorized are set an unauthorized This invalidates the GFI Backup Agent functionality and operations backups and restores can no longer be performed A set of rules that define what operations users can execute with the GFI Backup Agent installed on their computer See Microsoft Volume Shadow Copy Service A Microsoft peer to peer computer network where members can access each other s resources such as files printers and internet connection A data compression and archive format that offers encryption mechanisms that are faster than AES but less secure Glossary GFI Backup 2010 Business Edition Get
5. http www gfi com business backup software manual This Administration and User Guide complements this Getting Started Guide by providing more detailed information on how to use and customize the features provided in GFI Backup 2 e GFI Backup 2010 Business Edition Getting Started Guide About GFI Backup GFI 1 3 How does GFI Backup work GFI Backup GFI Backup Administration Console Storage Location Computers with GFI Backup Agent installed Laptops with GFI Backup Agent installed Workstations with GFI Backup Agent installed Servers with GFI Backup Agent installed Figure 1 GFI Backup installation setup diagram GFI Backup is composed of two interdependent components e GFI Backup Administration Console e GFI Backup Agents 1 3 1 GFI Backup Administration Console Install the GFI Backup Administration Console in a location with network access to all the computers that require a backup solution On deploying all the required agents on your networked computers use the GFI Backup Administration Console to e Configure and manage backup and restore tasks across multiple computers on your network e Manage GFI Backup Agents deployed on your network e Restore data on networked computers from a central location e Centralize the storage of backups to a central network location or media e Monitor the operation of tasks backups and restores across the whole network e Generate reports on the operation of backup
6. 11 2 4 Configuring Proxy Settings 244444400unnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 13 3 Testing GFI Backup 15 3 1 Step 1 Adding a test backup task cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 15 3 2 Step 2 Starting test backup task uuuuussssssennnnnnnnnnnnnnnnnnnnnnnn 24 3 3 Step 3 Restoring test backup task uuuunnnnnnnnnnnnnnnnnnnnn nennen 25 3 4 Step 4 Validating the restore process uuuuunnnnnnnnnnnnnnnnnnen nennen 27 4 Troubleshooting and support 29 4 1 MMPI een 29 4 2 General ISSUES nice 29 4 3 Knowledge Base nennen 29 44 Web Forum nee enee EErEE E PAE EAE REE E EESK NE EEE ERE ERE Eit 29 4 5 Request technical support cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeees 30 4 6 Build nDtiliealions unn nenene nennen 30 4 7 Documentation nn 30 5 Glossary 31 6 Appendix 1 GFI Backup Data Access Method 35 GFI 6 1 6 2 6 3 Index Introduction 2c cccceeccecceeceecceceececeecuceaeeceeeaeesueceeeaeeceeatecaeeceesaeeneeeaees 35 One account for all ccccecccccceeccecceecceccecceecceccecaeeceecaeeceeceeeuseceeeaes 35 CUSTOM 00 2 ccc cecceeccecceeececcuceececuecueececceeeaeeceecaeeseecaesaeeceecaeeseeseeeaeeseeeaes 37 6 3 1 Password Security ox cccitcecccccecenseentccvenssesceceutnerestnennnatenteeweniess 39 40 GFI 1 About GFI Backup 1 1 Introduction GFI Backup is a simple yet powerful backup and restore utility that enables
7. Agreement If you agree to the terms laid out in the agreement select accept the terms of the license agreement and click Next r GFI Backup 2010 28 Connection Settings Fill in the connection settings G F i GFI Backup uses the IP addresses HTTP and HTTPS ports of this computer to host the GFI Backup web interface The default configuration is as follows Discovered IP address 192 168 3 28 Default HTTP port 5580 Default HTTPS port 5543 Use default settings Use custom settings You will be prompted to customize settings in the next screen NOTE Ensure that the above ports are not blocked by firewalls lt Back Next gt Cancel Screenshot 1 GFI Backup Administration Console installation Use default or custom connection settings 4 Select Use default settings and click Next to install GFl Backup Administration Console using the discovered IP address HTTP and HTTPS ports To change the discovered settings click Use custom settings and click Next 6 e GFI Backup 2010 Business Edition Getting Started Guide Installing GFI Backup GFI NOTE If the installation wizard detects multiple IP addresses due to multiple network cards on the computer where GFI Backup is being installed it will force you to select an IP address from the ones discovered GFI Backup 2010 son ox Connection Settings Fill in the connection settings G FI Specify your custom connection set
8. F Firewall 5 FTP 1 16 32 Full backup 1 31 32 33 Full Backup Restore 25 32 G General Tab 11 17 18 GFI Backup Agents 3 4 5 7 GFI LANguard 32 Glossary 2 31 Incremental backup 32 Installation Summary 9 Item level restore 32 K Knowledge Base 29 L Licensing 4 Login credentials 11 13 15 35 37 38 LTO 32 N Notification 31 O One account for all 12 35 36 37 P Password Security 39 Pre amp Post Actions 23 Proxy settings 13 R Replace Backup 31 32 33 40 e GFI Backup 2010 Business Edition Getting Started Guide Appendix 1 GFI Backup Data Access Method S Scheduler 22 Self extracting archive 33 Stack Backup 1 21 33 Startup wizard 10 11 13 29 System requirements 5 T Tape 1 31 32 33 Technical support 29 30 Time Zone 30 U Use default settings 6 7 User permissions 4 33 V Volume Shadow Copy Service 29 32 WwW Web Forum 29 Windows Server 2008 5 Workgroups 12 37 Z ZIP compression 21 Zip password protection 21
9. in the credentials in computer name user format e Custom Choose this option if there is no common user account in your network setup that can be relied upon to access data on networked computers e g in Microsoft Windows Workgroup computers Choosing this option will prompt every GFI Backup Agent to ask each network user 12 e GFI Backup 2010 Business Edition Getting Started Guide Installing GFI Backup GFI where it is deployed to input his her login credentials This data will be encrypted stored and used to access the data to back up on networked computers This option is recommended for Microsoft Windows Workgroup environments 2 Click Finish to finalize Startup Wizard setup 2 4 Configuring Proxy Settings If your network settings require that you configure GFI Backup to use a proxy 1 Locate the config ini file in the lt GFI Backup installation path gt GFl Backup 2010 Administration Console htdocs config folder 2 Open config ini with a text editor and locate the proxy identifier 3 Provide the following information OPTION DESCRIPTION EXAMPLE proxy_address Defines proxy IP address where data should be proxy_address 192 168 3 122 relayed to proxy_port Defines proxy IP port where data should be proxy_port 225 relayed to proxy_username Defines the username using which you can proxy_username proxyuser access the proxy service proxy_password Defines the password using which you can access
10. will be saved Select backup target destination Destination Folder External HDD on computer running agent An existing folder located on each individual computer selected in the Computer tab of this New backup wizard Data collected from the computer where agent is installed will be saved on the same computer from where data to backup is located Local Folder External HDD Specify the folder where to store backup archive Destination c backups You can use the following variables into your path COMPUTERNAME WORKGROUP USERNAME DOMAIN Configuration progress 1 2 3 5 6 Screenshot 12 New Backup task Destination tab 8 In the Destination tab select the destination location where the backup will be saved by selecting an option from the Destination drop down define a destination path and click Next E g To backup to a folder called destination on your local HDD c select Folder External HDD on computer running agent and key in or select c destination 20 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI GFI Backup New Backup Wizard ADMINISTRATION CONSOLE General Computer Source Destination Options Scheduler Pre amp Post actions STEP 5 of 7 Select backup compression encryption and type Compression Settings Optional Enable compression and specify compression level Use ZIP compression No compression E
11. with rights to access all data to back up in the One account for all option requires less management overhead Appendix 1 GFI Backup Data Access Method GFI Backup 2010 Business Edition Getting Started Guide e 37 GFI GFI Backup ADMINISTRATION CONSOLE 4 GFI Backup 2010 Agent Credentials To allow GFI Backup to backup your data through the GFI Backup s Administration Console key in the password of your machine below Username JohnDoe Password eeeeeeee Domain name TCDOMAIND COM Save amp Enable Backup Agent Screenshot 21 GFI Backup Agent Credentials screen Choosing the Custom option will prompt users to provide their credentials at these times e Upon agent installation The user installing the agent will be asked to provide his her credentials when the agent is installed e Upon first login Users other than the one that installed the agent will be asked to provide their credentials when they log in for the first time on a computer that has the agent installed e Upon credential changes Users will automatically be asked to re supply their passwords when their login credentials change e Upon password resets Users will automatically be asked to re supply their passwords if you instruct GFI Backup to reset a user s password This is done from the Agents Properties gt Users gt Reset Password option For more information on resetting passwords refer to the GFI Backup Administration Console
12. you to back up and restore data stored on local and networked computers GFI Backup offers the following main features FEATURE DESCRIPTION Network wide backup and Backup and restore data on servers computers and laptops all over your restore capabilities network Backup to a wide variety of Including local and external storage devices removable media such as media CD DVD Blu ray discs and Tape drives and other locations such as NAS or FTP Extensive scheduling Configure backups to run at specific intervals such as daily weekly and every x controls days hours minutes Secure backup Archive data to ZIP password less secure but faster or AES encryption more secure but slower encrypted archives ensuring that data cannot be maliciously compromised Complete set of backup Full backup incremental and differential backups as well as stack backups types enable the setting up of different backups that cater for all business needs Granular conirol on user User permission settings dictate the level of access to backup and restore actions features that are available to the users on their computers These are fully customizable to cater for all requirements from the most basic user to the most advanced Full visibility on systems The availability of reports on all system functions an activity dashboard as well operation as screens showing backup restore and agent functions provide all the necessary information related to all your back
13. Backup name that will appear in the task list Backup Description Test backup to ensure that GFI Backup works Optional properly The description for this backup task Configuration progress n co L 1 2 3 4 5 6 r Screenshot 9 New Backup task General tab Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 17 GFI 4 Inthe General tab key in the new backup task details Backup Task Name Define the backup task name that will be associated with the new task being created E g Test backup Backup Description Key in an optional description of the new backup task being created E g Test backup to ensure that GFI Backup works properly 5 Click Next to continue the new backup task configuration r L File and folder backup jobs run at user level By default backup jobs are executed for all users on a selected computer You can also optionally run jobs for specific users or only for the user currently logged on the selected computer s Tell me more Run backup jobs for All users on selected computers x Configuration progress GFI Backup New Backup Wizard ADMINISTRATION CONSOLE General oe Source strato Options scheduler re Post actos STEP 2 of 7 Specify the computers to which this backup will apply EI E Workgroup TCDOMAIND O El Domain TCDOMAINA COM WINSERVD DE Roa 1 2 3 4 5 6 7 Screensh
14. account The GFI Backup Administration Console login account is an in built account used to login GFI Backup Provide the credentials that will be used to login GFI Backup 1 In the Login name field key in a login name to be used when logging in GFI Backup 2 In the Login password and Confirm Login password fields key in the password to use with the login name previously configured 3 Click Next to save the new login credentials and continue the wizard NOTE The GFI Backup Administration Console login account password can be changed at a later stage from the General tab in the Settings For more information refer to the GFI Backup Administration Console Administration and User Guide manual available from http www gfi com business backup software manual Selecting the Data Access Method The Data Access Method is the method used by GFI Backup to retrieve information located on the networked computers to back up For detailed information on the Data Access Methods refer to the Appendix 1 GFI Backup Data Access Method chapter in this manual Installing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 11 GFI GFI Backup Startup Wizard ADMINISTRATION CONSOLE Step 2 Select data access method Backup restore operations must run under a Microsoft Windows user account that has access privileges over the data to be backed up from networked computers Select the method that GFI Backup will use t
15. and support chapter GFI Backup Startup Wizard Congratulations GFI Backup 2010 successfully installed Welcome to the GFI Backup Startup Wizard You are required to complete this wizard before you access the GFI Backup Administration Console for the first time This wizard will assist you in the configuration of the following GFI Backup Administration Console login details Data access method Configure Administration Console login details Configure a login name and password to use when accessing the GFI Backup Administration Console These login credentials are required for security reasons and will be used only to control access to the GFI Backup Administration Console Login name Login password Confirm Login password Screenshot 5 GFI Backup startup wizard 10 e GFI Backup 2010 Business Edition Getting Started Guide Installing GFI Backup GFI To manually load the GFI Backup Administration Console web interface click Start gt Programs gt GFI Backup 2010 gt GFI Backup 2010 Administration Console The first time GFI Backup Administration Console is launched you will be asked to e Create a login account by providing the login credentials that will be used to log in GFI Backup Administration Console e Provide the Data Access method to be used to access data located on networked computers 2 3 1 Completing the Startup Wizard Configuring the Administration Console login
16. backed up Files should match in both content and attributes Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 27 GFI 4 Troubleshooting and support 4 1 Introduction This chapter explains how to resolve any issues encountered during installation of GFI Backup The main sources of information available to solve these issues are e This manual most issues can be solved through the information in this section e GFI Knowledge Base articles e Web forum e Contacting GFI Technical Support 4 2 General issues ISSUE ENCOUNTERED SOLUTION GFI Backup does not load Description On some Microsoft Windows Server installations GFl Backup startup wizard or login screen user interface might not load until GFI Backup is added as a trusted site Solution Add GFI Backup website as a trusted site within Internet Explorer 1 In Internet Explorer select Tools gt Internet Options 2 Select Security tab choose Trusted Sites icon and click Sites 3 Uncheck Require server verification https for all sites in this zone option add the GFI Backup website e g 192 168 3 27 5580 as a trusted site and click Add 4 Click Close and OK to exit GFI Backup does not back up Cause open files There might be a problem with Microsoft Volume Shadow Copy Service VSS Solution Refer to http kbase gfi com showarticle asp id KBID003549 for a detailed procedure on how to solve VSS issues 4 3 Knowled
17. e data accessible by these accounts Help me choose Screenshot 20 GFI Backup Select Data Access Method The One account for all option requires that you provide a single set of credentials that have read rights over all the data to back up and write access rights on the locations to restore to These credentials are typically your domain or local administrator credentials which have full access rights to the data to backup For added security you may also however create an ad hoc administrative account with read rights over all the data to back up and write rights over all the locations to restore data to 36 e GFI Backup 2010 Business Edition Getting Started Guide Appendix 1 GFI Backup Data Access Method GFI The account to be used should be keyed in using one of the following two formats e domain username e username domain com 6 3 Custom This option is typically recommended for workgroups where the use of a single common user account cannot be relied upon to access data on networked computers In this case users will be asked to key in their login credentials via the GFI Backup Agent login credentials screen These credentials are then securely stored and used at the time of backup execution to access the data to back up This option can also be used in Microsoft Windows Active Directory environments It is however often not required since typically providing the credentials of a user
18. ers Test Backup c backups no no manual SW RDALLI 2 User m Configuration progress 1 2 3 4 E A Screenshot 18 Restore task Select computer and backup to restore 5 From the Select Computer list select the computers for which to restore data E g Select local computer 6 From the list of backups displayed select the backup to restore and click Next to continue restore configuration E g Select Test backup 26 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE Restore Type Source Restore Summary Restore Type Full backup restore Summary of backup restore _ Review the restore summary displayed and click Finish to Computer RDALLI save setup Task Test Backup To change any parameters click Back or select any of the Backup Restore Wizard tabs to go directly to the parameter to change Click Cancel to cancel backup restore and discard any configured options Configuration progress 1 2 3 4 k A Screenshot 19 Restore task Summary of backup restore dialog 7 In the Summary of backup restore dialog review the restore information displayed 8 Click Finish to start restore operation and wait for the task to complete 3 4 Step 4 Validating the restore process Check that the contents of the restored folders match the original source files previously
19. ess depending on your time zone 4 6 Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about new product builds To subscribe to our build notifications visit http www gfi com pages productmailing htm 4 7 Documentation If this manual does not satisfy your expectations or if you think that this documentation can be improved in any way let us Know via email on documentation gfi com 30 e GFI Backup 2010 Business Edition Getting Started Guide Troubleshooting and support GFI 5 Glossary TERM Active Directory Advanced Encryption Standard AES Advanced Intelligent Tape AIT Authorize Agent Backup actions Backup destination Backup notifications Backup policy Backup rotation scheme Backup schedule Backup source Backup window Backup task name Blu ray disc Compression Compression level Credentials DAT Deployment Desktop applications Differential Backup DEFINITION A technology that provides a variety of network services including LDAP like directory services An encryption standard approved by and in use amongst others by the National Security Agency NSA of the U S Government for the encryption of sensitive material While it is slower than ZIP encryption it is more secure See Advanced Encryption Standard A proprietary technology owned by Sony based on helical scan like DAT but dif
20. ferent tape technology It is not as popular as DAT due to significant cost difference and the format is considered End Of Life Sony joined HP to further develop media for DAT DDS drives See Advanced Intelligent Tape An operation triggered at the GFI Backup Administration Console that enables an installed agent to be used with GFI Backup Actions automatically performed by GFI Backup just before or after a backup is taken This includes running applications e g anti virus and backup verification The location where backups will be located once a backup is completed The visual and audio notifications displayed or sent to users on specific events being triggered e g send email notification on backup task successful execution Rules and procedures in force within an organization that enable that organization to take adequate amounts and types of backup This includes testing of the restore processes A method used to backup data effectively where different media is moved from storage to use and vice versa The schedule that the backup task will be executed upon e g execute weekly on Thursday at 23 00 The data that will be backed up by the backup task in question The time period during which a system is available for backups A user friendly name used to identify backup tasks name within GFI Backup An optical disc storage medium designed to cater for capacities up to 50 Gigabytes A mechanism that enables the encoding of info
21. ge Base GFI maintains a comprehensive Knowledge Base repository which includes answers to the most common installation problems In case that the information in this manual does not solve your installation problems next refer to the Knowledge Base The Knowledge Base always has the most up to date listing of technical support questions and patches Access the Knowledge Base by visiting http kbase gfi com 4 4 Web Forum User to user technical support is available via the GFI web forum Access the web forum by visiting http forums gfi com Troubleshooting and support GFI Backup 2010 Business Edition Getting Started Guide e 29 GFI 4 5 Request technical support If none of the resources listed above enable you to solve your issues contact the GFI Technical Support team by filling in an online support request form or by phone e Online Fill out the support request form and follow the instructions on this page closely to submit your support request on http support gfi com supportrequestform asp e Phone To obtain the correct technical support phone number for your region please visit http www gfi com company contact htm NOTE Before you contact Technical Support please have your Customer ID available Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at http customers gfi com We will answer your query within 24 hours or l
22. he successful execution of a backup task Media Spanning The process of splitting a backup task across multiple media to backup data which volume is more than what the media allows Microsoft Volume A Microsoft Windows OS Windows XP and Windows 2003 onwards that provides the Shadow Copy backup infrastructure for Windows based computers and servers Also provides a Service mechanism for creating consistent point in time copies of data known as shadow copies It is also the service through which open files can be backed up Linear Tape Open An open standard for magnetic data tape storage which is supported by LTO consortium initiated by Seagate HP and IBM It is the product of choice for high performance backups in an enterprise and large business LTO is cheaper and more readily available Ultrium form factor than DLT S SDLT while performance is almost the same LTO also supports Encryption LTO See Linear Tape Open Open File Backup The ability of a software application to take a backup of a file that is currently in use Within GFI Backup this is possible through VSS Registry keys Entries within the Microsoft Windows system file that contains varied information about the Windows operating system as well as configuration information about installed applications 32 e GFI Backup 2010 Business Edition Getting Started Guide Glossary Replace Backup Remote Store Self extracting archive Stack Backup Status monitor Tape
23. ions Backup Type Incremental Schedule Start in 2010 03 10 at 00 10 Notifications Alert on error Alert on warn Actions Run before backup starts c my xs Es EB L 4 Screenshot 16 New Backup task Summary of backup settings dialog 12 In the Summary of backup settings dialog review the task being set up and click Finish to finalize new task setup In case you want to change any of the options set up click Back or select one of the GFI Backup tabs to change any of the backup settings 3 2 Step 2 Starting test backup task 1 From the GFI Backup Administration Console select Backup and Restore tab 2 Choose the test task created to start backing up by selecting the checkbox next to the tasks names 3 Click Start button to start the selected tasks and wait for the task to complete NOTE If backup does not complete successfully refer to the Troubleshooting and support chapter in this manual 24 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI 3 3 Step 3 Restoring test backup task 1 After the backup task is complete locate the source files previously backed up on the local computer and either remove delete or rename the folder containing such files NOTE This will facilitate the restore validation process where it will be easier to see that the files are restored 2 From the GFI Backup Administration Console main screen select Restore option 3
24. ions and actions to trigger on specific events encountered during backup Select the type of notification to trigger during on completion of backup and notification recipient Notification email administrator mydomain Optional email where you can receive the notifications of the executed backups V Wait for applications to end xs Es Screenshot 15 New Backup task Pre amp Post Actions tab 11 In the Pre amp Post Actions tab configure the notifications and actions that will be performed with this the backup and click Next continue setup E g Select Notify on Errors that stop this backup Notify on Warnings and Notify on completion of backup and set Show message as the action for all options Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 23 GFI GFI Backup New Backup Wizard ADMINISTRATION CONSOLE General Computer Source Destination Options Scheduler Pre amp Post actions Backup Summary Task Name New backup task Summary of backup settings Computers RDALLI RDALLI Review the backup summary displayed and click Finish to save setup Sources ALL COMPUTERS c personal To change any parameters click Back or select any of Destination c backups the New Backup Wizard tabs to go directly to the Parameter change Compression High Click Cancel to cancel new backup setup and discard Encryption ZIP any configured opt
25. is backup if missed lt S S Wake up computer from Standby Hibernate before running backup Create desktop shortcut to this backup Configuration progress 1 2 3 4 5 6 7 k co as New Backup Wizard Screenshot 14 New Backup task Scheduler tab 10 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow and click Next to continue setup E g Select Run manually from the Schedule type drop down to execute the task manually on completion of the configuration of the test backup task 22 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI GFI Backup ADMINISTRATION CONSOLE General Computer Source Destination Options Notification Settings Y Notify on errors that stop this backup Y Show message V Send email V Notify on warnings Y Show message El Send email Notify on completion of backup V Show message El Send email Actions Specify the actions to trigger before after backup V Run before backup starts c myantivirus antivirus com Run after backup ends Ss o On completion verify backup lt On completion of backup Shut down computer Configuration progress 1 2 3 5 6 7 Scheduler New Backup Wizard Pre amp Post actions STEP 7 of 7 Configure the notificat
26. lick here to configure new file and folder backups eg Backup SOL Servers Click here to configure new Microsoft SQL Server backups Screenshot 7 GFI Backup Select Backup files folders and settings option 2 Select Backup files amp folders option Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 15 GFI GFI Backup New Backup Wizard ADMINISTRATION CONSOLE Welcome to the New Backup Wizard This wizard will guide you through the stages required to successfully configure and run backups You are about to start configuring a new backup task Select backup media ei Backup to Local External HDD or LAN FTP location Click this option to use a physical location on disk or network as the medium for this backup operation E A Backup to CD DVD or Tape 2 Click this option to use a CD DVD or a Tape Drive as the medium for this b backup operation Configuration progress ee 1 2 3 5 6 7 B d Screenshot 8 GFI Backup Select the destination media used for backup 3 In the Welcome to the New Backup Wizard dialog select Backup to Local External HDD or LAN FTP location 16 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 1 of 7 Specify the general details for the new backup Specify backup task details Backup Task Name Testbackup o oo o
27. ncryption Settings Optional Enable encryption and specify encryption password No encryption U Use Zip password protection J Use AES encryption Backup Type Replace Backup No Versioning incremental Backup backup only changed files Differential Backup delete files that do not exist anymore 5 Always make full backup gt Stack Backup with Versionin Keep only the last 3 versions Configuration progress i 26S a nr 7 Screenshot 13 New Backup task Options tab 9 In the Options tab select the compression and encryption settings as well as the type of backup Click Next to continue the new backup setup E g Select Use Zip compression option and select Best from the Compression level drop down Select Use Zip password protection option and key in testpassword in Password and Confirm password fields Choose Stack Backup option Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 21 GFI GFI Backup ADMINISTRATION CONSOLE General Computer Source Destination ieee Scheduler Pre amp Post actions STEP 6 of 7 Configure the date time frequency schedule on which to run this backup Select the type of backup schedule to run Schedule type Run one time only ix Scheduler Settings Specify the date time when backup operation will run on the target computer s Tell me more 10 Y Run one time on 2010 03 10 at 00 Reschedule th
28. nfiguration of other administrative settings Click Next to continue setup 7 Key in or browse to select the folder where GFI Backup Administration Console will be installed and click Next 8 Specify the Start menu folder name for GFI Backup and click Install to start installation 8 e GFI Backup 2010 Business Edition Getting Started Guide Installing GFI Backup GF Installation Complete GFI Backup 2010 installation completed successfully Click Finish to launch GFI Backup 2010 Installation Summary Discovered IP address 192 168 3 27 HTTP port 5580 HTTPS port 5543 Important note WEB amp MAIL SECURITY Ensure that no firewall blocks the above GFI Backup ARCHIVING amp FAX communication ports NETWORKING amp SECURITY Screenshot 4 GFI Backup Administration Console installation Installation summary 8 On installation completion review the Installation Summary page and click Finish to finalize installation Installing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 9 GFI 2 3 Startup Wizard On completion of the installation of GFI Backup Administration Console the GFI Backup Startup Wizard is automatically launched This enables you to configure a login account This account will enable you to access and use the GFI Backup Administration Console NOTE If the GFI Backup Startup Wizard is not displayed refer to the General issues section in the Troubleshooting
29. o run backup and restore operations This setting can be modified later on via GFI Backup Administration Console Settings One account for all Recommended for Active Directory environments Use the following Microsoft Windows account This account has access privileges over all data to back up from networked computers and will be used by default to access the data networked computers User name Eg local or domain administrator account E g DOMAIN User Password 5 Custom Recommended for Workgroups Use this option if acommon user account cannot be relied upon to access data on networked computers e g in workgroup environments In this method the GFI Backup Agent will ask each user to specify their credentials and safely store them to access and process the data accessible by these accounts Help me choose Screenshot 6 GFI Backup Select Data Access Method 1 Select one of the following options e One account for all Choose this option if your network setup allows for a single user account that has read access privileges on all the data to back up from networked computers and write rights over the locations where to restore data e g adomain or a local administrator account Also key in the user account s credentials This option is recommended for Microsoft Active Directory environments NOTE Key in the credentials in domain user or user domain com format In case of workgroups key
30. on a regular basis DLT See Digital Linear Tape Encryption settings The settings that enable GFI Backup to encrypt the data to back up This includes the type of encryption ZIP AES and the encryption password FTP location A remote backup destination accessible via the FTP protocol where the files to be backed up by GFI Backup will be stored Full Backup A backup type where all the data will be backed up regardless of whether this data was previously backed up or not Full Backup restore The complete restore of a backup previously taken GFI Backup Agent A software application deployed on the computers to back up data from that enables GFI Backup to collect archive and compress data to a central backup destination GFI LANguard A GFI application that provides network security scanning and vulnerability management services Can be also used to deploy software such as the GFI Backup Agent Refer to http www gfi com lannetscan for more information on GFI LANguard Hot backup The backup of a database that is has not been stopped for backup purposes Incremental Backup A replace backup type where only the data changed in the period between the backup being taken and the last backup taken is backed Typically this backup type is faster to take but slower to restore Item level restore A type of backup restore where only selected files folders settings are restored LAN folder A backup destination on a LAN where backups will be saved on t
31. ot 10 New Backup task Computer tab 6 In the Computer tab choose All users on selected computers option from the Run backups jobs for drop down Choose the computers for which the new backup operation will be applicable and click Next 18 e GFI Backup 2010 Business Edition Getting Started Guide Testing GFI Backup GFI GFI Backup ADMINISTRATION CONSOLE w S Files Folders Drives Backup source selector Specific Paths Apply to ALL COMPUTERS Path to add to backup Enter path TIP System variables are su rted C Path Configuration progress LEE ETE I 1 2 3 5 6 7 E STEP 3 of 7 Specify the source files and items to be stored during this backup EEE FT GE New Backup Wizard E ED a Screenshot 11 New Backup task Source tab 7 In the Source tab select the source files folders drives and or emails to back up and click Next to continue setup E g Select Files Folders and choose Specific Paths to specify a local folder to backup Key in the path of the test folder to backup or click Browse to select Click Add to add the selected folder to the list of source folders Testing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 19 GFI GFI Backup New Backup Wizard ADMINISTRATION CONSOLE iii iii Destination Options Scheduler Pre amp Post actions STEP 4 of 7 Specify the destination where this backup
32. proxy_username proxyuserpassword the proxy service 4 Save the config ini file and restart the GFl Backup Administration console Installing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 13 GFI 3 Testing GFI Backup Once GFI Backup is installed and the login credentials are configured test your GFI Backup installation to ensure that GFI Backup is working correctly Follow the steps in the example in this section to configure a test backup This test will enable you to configure a basic backup task with minimal configuration to execute the backup task and to restore data back to its original location NOTE The information contained within this test is aimed ONLY at providing you with basic backup and restore test setup For detailed information on how to configure backups and restores and on the options provided by GFI Backup refer to the GFI Backup Administration Console Administration and User Guide available from http www gfi com business backup software manual 3 1 Step 1 Adding a test backup task 1 From the GFI Backup Administration Console main screen select New Backup option GFI Backup Logout ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to select the type of backup task to configure S d Go back Configure a New Backup Choose the type of backup to configure from the options listed below Ka Backup files amp folders C
33. rmation using a reduced number of bits to represent data This enables considerable savings in terms of storage space The level of compression applied to a specific data set A user name and password used to authenticate users within systems See Digital Audio Tape The act of installing software on to a system e g the installation of the GFI Backup Agent on client computers Applications installed on the computers where GFI Backup Agent is installed and which can be backed up by GFI Backup A replace backup type where all the data changed since last full backup is backed Typically this backup is slower to take but faster to restore Glossary GFI Backup 2010 Business Edition Getting Started Guide e 31 Digital Audio Tape The most popular tape format in use at the low end of the tape drive market Capacities vary from 72GB to 320GB Digital Linear Tape A proprietary technology owned by Quantum DLT V is targeted for small and medium sized businesses while DLT S SDLT is a high capacity range aimed for enterprise and larger businesses DLT S SDLT also supports DLT V for backward compatibility DLT includes WORM capability It supports Hardware compression with a compressed capacity up to 1 6TB per cartridge and also higher data throughput than DAT drives Disaster recovery The process of recovering and restoring data in the eventuality of a disaster It is highly recommended that such a process is planned audited and tested
34. s and restores About GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 3 GFI 1 3 2 GFI Backup Agents The GFI Backup Agents are the components that backup and restore data on the client machines including the computer where GFI Backup Administration Console is installed Through the setting up of user permissions by systems administrators users can also configure their own backups restores and sync operations on their workstations and computers 1 4 GFI Backup licensing Information on licensing is available from http www gfi com business backup software pricing licensing 4 e GFI Backup 2010 Business Edition Getting Started Guide About GFI Backup GFI 2 Installing GFI Backup 2 1 System Requirements 2 1 1 Software Supported operating systems e Microsoft Windows 7 x86 or x64 e Microsoft Windows Server 2008 x86 or x64 e Microsoft Windows Vista x86 or x64 e Microsoft Windows Server 2003 Standard Enterprise x86 or x64 e Microsoft Windows XP x86 or x64 Supported web browsers e Microsoft Internet Explorer 8 e Microsoft Internet Explorer 7 e Mozilla Firefox 3 Other components e Adobe Flash Player Required by GFI Backup to display the Activity and Disk space charts in the GFI Backup Administration Console Home Page Freely downloadable from http www adobe com products flashplayer e Optional Microsoft Volume Snapshot Service Microsoft VSS required to back
35. ting Started Guide e 33 GFI 6 Appendix 1 GFI Backup Data Access Method 6 1 Introduction On all Microsoft systems an entity that requests access to data requires rights to access such data otherwise access is denied In the case of GFI Backup the data access method is defined as the method used by GFI Backup to acquire read rights to the data to back up GFI Backup requires this setting to know how you intend to provide the read access rights to the data to back up Since different networks have different requirements GFI Backup cannot automatically determine what your network s requirements are This setting will enable GFI Backup to know if you will e Provide a single account credentials that has rights to all the data to back up e g a domain or local administrator password Or e Have your network users provide their own password which will be securely stored and used at the time of backup to access data residing on the computers that they use 6 2 One account for all This option is typically recommended for Active Directory environments where system administrators have exact control over users and permissions Through a single account with domain or local administrator privileges or an ad hoc account purposely created with rights over the data to access you typically can access all the data over the network and have GFI Backup back it up for you This option could also work in Windows Workgroup environments if
36. tings Available IPs 192 168 3 27 v HTTP Port 5580 HTTPS Port 5543 NOTE Ensure that the above ports are not blocked by firewalls eek Ge Gene Screenshot 2 GFI Backup Administration Console installation Specify custom connection settings 5 If Use custom settings was selected in the previous dialog or if multiple IP addresses were discovered select and key in the IP address HTTP and HTTPS ports to use and click Next to continue setup NOTE 1 For computers with multiple IP addresses e g Internal and External networks you must specify an IP address reachable by all subnets where the GFI Backup Agents will be installed NOTE 2 If Use default settings was selected this screen is not displayed In this case proceed to the next step Installing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 7 GFI GFI Backup 2010 ee Credentials Specify the credentials for backups on this computer FI Provide the administration account details required by the GFI Backup Agent to execute backup amp restore tasks and for the configuration of other administrative settings Username johndoe Password Domain mydomain com Screenshot 3 GFI Backup Administration Console installation Specify credentials used for local backup 6 Key in the local administrator account details required by the GFI Backup Agent to execute backup and restore tasks and for the co
37. up activity Ease of use A user centric design that emphasizes ease of use enables users to configure and use GFI Backup in the easiest way possible 1 2 Using this manual This user manual is a comprehensive guide aimed at assisting you in installing and configuring GFI Backup for first time use This manual contains the following chapters Chapier 1 About GFI Backup Introduces this manual and provides the basic information on how to use it Chapter 2 Installing GFI Backup Provides information on how to install the GFI Backup Administration Console Chapier 3 Testing GFI Backup Gives detailed information on how to test your GFI Backup installation Chapier 4 Troubleshooting and support Provides you with all the necessary information on how to deal with troubleshooting any problems encountered while using GFI Backup Also provides extensive support information About GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 1 Glossary Defines technical terms used within GFI Backup Appendix 1 GFI Backup Data Access Method Provides you with extensive information on the method used by GFI Backup to gain access to the data to back up from networked computers 1 2 1 Administration and User Guide Detailed administration and configuration guidelines are provided in a separate manual called GFI Backup Administration and User Guide that is installed with the product or separately downloadable from the GFI web site
38. up files currently in use Other requirements e Static IP address Install GFI Backup Administration Console on a computer with a static IP address Using DHCP for the GFI Backup Administration Console server may lead the GFI Backup Agents to not communicate with the Administration Console e Open ports 5580 amp 5543 Required for GFI Backup Administration Console access and for the communication between GFI Backup Agent and GFI Backup Administration Console NOTE 1 Ensure that your firewall settings enable communications between all the computers where the GFI Backup Agents are installed and the server where GFI Backup Administration Console resides NOTE 2 In case where the GFI Backup Administration console is installed on a computer with multiple IP addresses e g Internal and External networks it is recommended that during the installation you specify an IP address reachable by all subnets where the GFI Backup Agents will be installed Installing GFI Backup GFI Backup 2010 Business Edition Getting Started Guide e 5 2 1 2 Minimum hardware Processor e Intel Pentium 4 or compatible processor Memory e 512 MB Physical Storage e 100MB for installation 2 2 Installing GFI Backup Administration Console 1 Double click the GFI Backup Administration Console application setup gfibackupbusiness exe to start installation 2 Click Next at the Welcome screen to continue setup 3 Read carefully the End User License
39. you create an administrator account on each and every computer on the workgroup with the same set of login credentials While this might be feasible for small networks this may not be practical in larger workgroup environments due to the management overhead Appendix 1 GFI Backup Data Access Method GFI Backup 2010 Business Edition Getting Started Guide e 35 GFI GFI Backup Startup Wizard ADMINISTRATION CONSOLE Step 2 Select data access method Backup restore operations must run under a Microsoft Windows user account that has access privileges over the data to be backed up from networked computers Select the method that GFI Backup will use to run backup and restore operations This setting can be modified later on via GFI Backup Administration Console Settings One account for all Recommended for Active Directory environments Use the following Microsoft Windows account This account has access privileges over all data to back up from networked computers and will be used by default to access the data networked computers User name Eg local or domain administrator account E g DOMAIN User Password 5 Custom Recommended for Workgroups Use this option if a common user account cannot be relied upon to access data on networked computers e g in workgroup environments In this method the GFI Backup Agent will ask each user to specify their credentials and safely store them to access and process th

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