HOME OWNERS - Scotia Homes
Contents
1. a large area of other hard standing will reduce the area of ground available to soak up rainwater and could lead to flooding problems if adequate drainage is not installed at the same time If you decide to slab over your garden ground you must also ensure that you make adequate provision for dealing with any rainwater to avoid increasing the risks of flooding your own and your neighbours properties Maintenance of the drainage system It is essential that the drainage provisions installed around your property are maintained to keep them in good working order This not only ensures that any rainwater which falls onto your house and plot dealt with efficiently but will ensure that risk of flooding to your home and surrounding properties is minimised Depending on the particular drainage systems installed around your home the following general maintenance notes should be adhered to where applicable e Permeable block drives and parking areas where installed Permeable blocks have small gaps between each block to allow water to drain between the blocks and into the layers of material below and ultimately into the surrounding sub soils For this to remain effective you should ensure that you do not allow the gaps between the blocks to become clogged with fine soils or other debris Generally most permeable block manufacturers recommend sweeping the blocks twice a year to remove any loose particles from the surface is adequate and if the gaps d2. changes in individual rooms and adjust the flow of heated water through the radiators to maintain the desired temperature Depending on level of comfort required 2 3 should normally be selected Please refer to the manufacturer s instructions in your Handover Pack for full details Central Heating Should your central heating or hot water fail to work please ensure that all of the procedures laid out in the boiler manufacturer s literature are followed Failure to do this may result in a charge being made for an unnecessary call out Bleeding of Radiators This should not be required with a sealed system However radiators feeling warm at the bottom but cold at the top would indicate air in the radiator There are airing points normally at the top of the radiator Use an air bleeding key to turn clockwise to reduce air You can do this by inserting the key and turning it anti clockwise then once the air stops a small amount of water will be discharged quickly turn the key clockwise to tighten Check pressure gauge on boiler if it is below that recommended in the manufacturer s instructions then it will be necessary to top up the system See enclosed boiler user guide for full instructions HOMESERVE EMERGENCY COVER Your home is covered under HomeServe s Home Emergency Assistance Cover for a period of 24 months from your legal date of entry This service provides emergency cover for your heating system in the event of a loss
3. house It is important that these damp proof courses are kept clear if you are carrying out any landscaping or ground works alongside your external walls then please ensure that you do not cover these damp proof courses or otherwise bridge them allowing damp to rise up past the damp proof course RAINWATER SOAKAWAY Rainwater from your roof guttering is piped to an underground rainwater soakaway which comprises Wavin aquacell units surrounded with free draining material and permeable geotextile fabric These soakaways are buried under the garden or under the driveway of your house The soakaways retain the rainwater and allow it to percolate away into the surrounding ground Where there is a silt trap built on the line of the drain leading into these units it must be inspected and cleaned out on a regular basis to remove any silt or debris which may have found its way from your gutters into the underground pipework A recommended interval between inspections of 3 months is suggested for visual inspection with extra attention recommended during periods of heavy rainfall or other adverse weather conditions Failure to carry this out may result in the soakaway or storage units filling up with silt or debris and becoming blocked causing rainwater to back up in the drains with risk of flooding Where your soakaway is located under garden ground you should avoid planting deep rooted trees or shrubs over or near it the roots can damage t
4. manual you are unable to find the answers to any boiler problems and the problem is an emergency which has arisen during the first 24 months after your legal date of entry to the house then please contact HomeServe please see section on HomeServe below for more details If the fault is not an emergency as described in the HomeServe cover summary then please contact Scotia during normal office hours You ate responsible for the annual maintenance and servicing of the boiler this should be arranged through any reputable Gas Safe registered plumbing and heating contractor Heating and Domestic Hot Water Controls The system has the following controls 1 Boiler isolating switch 2 Programmable Room Thermostat 3 Thermostatic radiator valves to radiators except on the by pass radiator 1 Boiler Isolating Switch This switch will normally be found on the wall next to the boiler This switch is to isolate the electrical supply to the boiler and should be left on at all times Only use this switch if a fault develops on the boiler 2 Programmable Room Thermostat Your home has a programmable room thermostat located normally on the wall in the utility and it is linked to a remote temperature sensor located typically in the living room or in the ground floor hall Example of a typical Programmable Room Thermostat the exact model varies depending on house type and therefore you may have a different model TP7000 Range E
5. normally ground floors concrete floors in your home have been finished to standard tolerances obtainable by the material Before laying floor coverings such as vinyl or wooden overlay flooring to concrete floors you should be aware that some important steps should be taken by you 1 You should have your floor covering installer check the moisture content of the concrete floor This is particularly important if you are laying the floor covering immediately after moving into your home as the concrete floor may still be drying out and moisture can affect some flooring materials If necessary you should allow the concrete floor to dry out sufficiently before laying any flooring which may be affected by moisture or the concrete floor should be treated in accordance with the flooring supplier s recommendations before installing any vinyl or wooden or other feature type flooring Concrete floors will normally need a self levelling screed applied prior to laying any vinyl or overlay type floor covering again in accordance with the floor covering installers recommendations Notes regarding Chipboard Flooring Chipboard flooring normally to the first floor should be prepared in accordance with manufacturet s recommendations prior to fitting of vinyls wooden overlays or ceramic floor tiles Also note that chipboard flooring may have service ducts installed sections of flooring which can be removed to allow access to pipes and other servic
6. proprietary tile grout cleaner in accordance with the manufacturer s instructions Grout should be inspected and any areas which become loose should be replaced The sealant between the wall tiling and any worktops should be inspected and replaced as necessary SHOWER WALL PANELLING WHERE FITTED Laminate wall panelling where fitted should be cleaned by using hot water and a mild detergent applied with soft cloths or soft nylon brush Non scratch cleaners may also be used On no account should scouring pads acid based toilet cleaners or limescale cleaners be used Wall panelling and shower enclosure tray should be dried off after use Abrasive or aggressive cleaning products should not be used as they will damage the laminate surface of the panel The sealant around the base of the wall panel should be inspected and replaced as necessary to prevent water ingress between the shower tray and the panelling FLOOR FINISHES Please note that any wooden flooring or other feature flooring such as tiles or adhered Karndean or similar flooring laid by you when you move into your home will not be lifted and re laid as a result of any maintenance work which may require access to the floor If maintenance work is required to any part of a floor or to any under floor services we will require you to arrange the lifting and replacement of any feature flooring to allow us access Notes regarding concrete floors
7. the ground floor toilet The future ventilation fan duct if applicable is normally installed from just above the ceiling plasterboard to a roof terminal The end of the duct is capped just above the plasterboard The drainage pipe is installed with a cap just under the top of the concrete floor and is connected into your home s drainage system If you do decide to install a shower to the ground floor and there is not already a fan installed in the area then we recommend that the same type of continuously running DMEV ventilation fan as described in the extractor fans section above is used Also depending on the type of shower you ate considering using we recommend that you consult a qualified heating engineer as your hot water system may need to be upgraded to accommodate the new shower Please ensure that all plumbing and electrical works are carried out by competent tradesmen Note that this provision for a future shower does not apply if you have asked for a ground floor shower to be installed as part of the house build OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION The Consumer Control unit for your property is located in the vestibule cupboard or under stair cupboard depending on the house type It contains labelled main isolator RCDs and circuit breakers or trip switches This is a device that controls the electricity supply to your home splitting the incoming electric supply into various electrical circui
8. washing in the bathroom which is designed to accommodate drying clothes with the door closed the 10 humidistat function of the extractor fan will help to remove the moist air to the outside also if weather conditions permit the bathroom window can be opened If you have a tumble dryer ventilate it to the outside unless it is the self condensing type D LY kits are available for this Drying clothes on radiator mounted airers or on airers in rooms other than the bathroom may lead to excessive internal moisture 2 Ventilate to remove moisture You can ventilate your home without making draughts Some ventilation is required to expel the moisture which is produced all the time mostly just by normal breathing of occupants Keep a small window ajar or fully open the window trickle ventilator when someone is in the room You need much more ventilation in the kitchen and bathroom during cooking washing up bathing and drying clothes This means opening windows to assist in the ventilation of moisture to the outside and ensuring that the extractor fans are in full working ordet Close the kitchen and bathroom doors when these rooms are in use This helps prevent the moisture reaching other rooms especially bedrooms which are often colder and more likely to get condensation forming if you allow moist air to reach them COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION A television aerial socket has been p
9. Any competent glazier will be able to identify the glazing specification used and you should ensure that lower specifications are not used Note regarding open out French doors where fitted We recommend that your French doors are not left open in windy conditions because the wind can catch the door leafs and either damage them by blowing them against the adjacent wall ingoe ot slam them closed damaging the surrounding frame or the door ironmongery Note regarding external sealant to windows and doors The windows and if applicable French doors and external doors have an external polysulphide sealant bead between the uPVC frame and the external render bead This sealant bead is designed to provide a tough flexible weather tight seal to these joints The sealant beads should be inspected at least once a year and if any signs of deterioration of this bead are found it should be repaired or replaced with an equal specification exterior polysulphide sealant PROVISION FOR A GROUND FLOOR SHOWER Provision has been made for the installation of a shower to the ground floor of your home if you should need one at any point in the future This provision normally includes a pre installed 100mm diameter ventilation duct for a future ventilation fan unless there is already a ventilation fan installed in the area and a 100mm diameter drainage pipe In most instances the location identified for this future accessible shower is in or near to
10. IONS METERS LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION COUNCIL TAX SCHEDULE OF TEST CERTIFICATES SCHEDULE OF MATERIALS NOTE 16 16 16 17 17 18 19 19 19 20 20 20 21 22 The information contained in this document is for our standard house types and may not cover specific variations requested by you GENERAL MAINTENANCE AND SAFETY Regular maintenance work is required for all homes to keep them at their best in the years to come and to ensure that they continue to be a safe home environment We recommend that you employ competent tradesmen contractors to carry out the maintenance work however if you decide to carry out maintenance work or alteration works on your home yourself then there here is a list of some of the basic rules to bear in mind Always plan the job thoroughly in advance Consider any risks is there adequate ventilation Do you need any safety equipment Can the job be done another way to make it safer If you are in doubt then do not attempt the job yourself seek advice from a professional or employ a skilled tradesman or contractor Check any materials you are going to use for any warnings or precautions and heed the material safety recommendations Always use the right tools for the job and use them in accordance with their instructions If you intend to work at height please be aware of the risks involved Try to avoid working at height if at all
11. SCO HOME OWNER S INFORMATION PACK for CASTLETON ELLON Applicable to all 2 storey house types www scotia homes co uk Please read this document in conjunction with the NHBC booklet Guide to your new home practical guide to looking after your new home Rev 1 13 01 14 Contents GENERAL MAINTENANCE AND SAFETY OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING HOT WATER AND COLD WATER SYSTEMS HOMESERVE EMERGENCY COVER RADIATOR SAFETY PRECAUTIONS AND RADIATOR NOTES HEATING AND HOT WATER INSTALLATION GAS SYSTEM HOT AND COLD WATER SERVICES KITCHENS EXTRACTOR FANS DMEV SYSTEM VENTILATION AND AVOIDING CONDENSATION 10 COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION 11 TELEPHONE INSTALLATION 11 WINDOWS AND FRENCH DOORS 11 PROVISION FOR A GROUND FLOOR SHOWER 13 OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION 14 IF AN ELECTRICAL CIRCUIT FAILS 14 SMOKE amp CARBON MONOXIDE DETECTORS 14 EXTERNAL DOORS 15 INTERNAL DOORS 16 WALL TILING SHOWER WALL PANELLING WHERE FITTED FLOOR FINISHES ROOF SPACE CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE__ EXTERNAL FIXINGS HIGH PERFORMANCE KEIM MASONRY PAINT K REND EXTERIOR FEATURES MOCK CHIMNEYS MOCK TABLING EFFLORESCENCE ON EXTERNAL WALLS EXTERNAL AREAS RAINWATER SOAKAWAY SURFACE AND RAIN WATER DRAINAGE CONSIDERAT
12. Scotia does not replace turf trees or shrubs that have failed due to a lack of watering Damage Walking on turf before it has properly settled in can cause considerable damage Dents and hollows made on new turf will not disappear and are often difficult to repair It usually takes about a month to become firm enough to walk on but this can vary according to weather and soil conditions If you are installing or removing a sprinkler use wide boards to spread your weight and minimise damage Mowing it is recommended that you do not mow the turf for at least the first week after moving in Let it grow to establish itself and make sure before mowing for the first time that its roots have grown down into the soil below For the first cut leave the grass higher than normal and then gradually reduce the height in subsequent mowings until you reach the height you want Bark Chippings if used decorative bark chippings will need topping up on a regular basis to keep them looking their best Rotary Clothes Dryer If a rotary clothes dryer has been provided please note that children should not play with this product it is recommended that when not in use it is folded and stored safely out of the reach of children Damp Proof Courses there are damp proof courses built into your external walls to prevent damp from the ground soaking up the outside walls These are normally approximately 150mm from the ground level around your
13. a wet winter As well as external wall materials such as block work and mortar joints it can also occur on products such as precast window sills driveway paviors and paving slabs and also internally on concrete floors and areas of similar construction The efflorescence is caused by natural salts being drawn out of the wall materials while drying out and is quite normal It is neither harmful nor detrimental to the performance of the material and whilst it may look unsightly the majority usually disappears over time The advice given by most brick block cement and precast concrete manufacturers is that it is best dealt with by the combined effect of time and weather If efflorescence occurs externally on your home it is our policy to follow this advice and allow it to disappear naturally It will usually disappear within a few weeks washed away by normal rainfall This process may take some time to draw out and remove all of the natural salts causing the efflorescence however it should be apparent that each time the efflorescence appears it will be in decreasing amounts Whilst natural weathering is the preferred cure for external efflorescence if you wish where it is in a safely accessible location you can speed up the process by brushing down with a stiff non metallic brush not a wire brush making sure that the deposit does not enter the wall at a lower level Any remaining deposit can be removed or reduced using a minimum quantity o
14. an purchase from DIY stores will significantly reduce the output of a radiator and thermostatic radiator valves should not be fitted inside these radiator covers as this will stop the valves from working efficiently These covers are not recommended as they will by consequence impede an individual room s heat requirement which your new heating system has been carefully designed to provide The only exception to this would be the comments above regarding safety of young children If you do need to fit a radiator cover for this purpose then you should use one of the metal mesh type covers similar to a fire place guard which will not impede the flow of heat from your radiator into the room Radiators should not normally be used for the mounting of clothes airers cat beds or other such fixtures The mounting brackets of the radiator are designed to support the weight of the radiator itself and water contents allowing for an adequate safety margin additional weight may compromise this margin and cause risk of failure leaks and potential hot water burns Appropriate facilities are required by Building Regulations for internal and or external drying facilities and these are provided please see Ventilation and avoiding condensation Radiator mounted airers and other devices may lead to excessive internal moisture and any chips damage caused to the radiator itself may compromise the protective coating and potentially lead to corrosion failu
15. asin and semi pedestal to bathroom and Alto 45cm wash hand basin to cloakrooms Ideal Standard Ventuno 1700 x 700 bath Ideal standard Alto WC pan close coupled with Alto cistern and Alto seat and cover James Laing amp Son Ltd Inverurie Plumbing Centre Plumbing Centre 01467 620311 01324 673465 01324 673465 Taps Bristan Ruby mono bloc sink mixer kitchen Bristan Prism basin mixers and Bristan Prism mono bath filler Plumbing Centre 01324 673465 Shower Valve s Bristan Prism Thermostatic dual control Shower Valve and adjustable riser Plumbing Centre 01324 673465 Bath Screen Novellini Aurora 3 Plumbing Centre 01324 673465 Shower Door where applicable Ideal Standard Synergy chrome clear glass enclosure Plumbing Centre 01324 673465 Shower Tray where applicable Just Altracast shower tray Plumbing Centre 01324 673465 Central Heating Hot Water System Radiators Alpha Flow Smart System 50 Myson Premier HE Plumbing Centre Plumbing Centre 01324 673465 01324 673465 Radiator Valves Switches amp Sockets Danfoss RASC2 10mm ot 15mm Mode Range Plumbing Centre Holland House 01324 673465 01224 638129 Extract Fans Greenwood Airvac Unity CV2GIP Dmev mechanical extract fans Holland House 01224 638129 Paving Slabs Grey Riven Concrete Products Kirkcaldy 01592 261326 Per
16. cy escape purposes only Care should be taken when using the turn open function that the sash or the trickle ventilator installed in the head of the sash does not cause damage to the plasterboard window ingoes when fully open The window should never be left unattended when open in the cleaning escape turn position A key is supplied to operate the lockable handles and care should be taken to prevent damage to the handle by trying to force it open when lock is engaged The first floor handles are non locking to comply with the requirements of the Building Regulations in respect of emergency fire escape However the Building Regulations recognise that individual home owners may want to fit additional locking mechanisms to first floor windows after they have moved in to their new home for example where there ate small children in the room and if you wish to install any of the large variety of child restrictor catches ot any other additional locking mechanism that are available to your first floor windows then please note that they must be a quick release type without a key which might be lost a type which does not hinder escape through the window in the event of an emergency The restrictor must also be suitable for the type of window and we also recommend that they are fitted by a skilled tradesman and that particular care is taken to ensure that they are fitted strictly in accordance with the restrictor catch manufactu
17. e If the CO alarm activates please carry out the instructions contained in your Carbon Monoxide alarm instructions ventilate the area turn off appliances evacuate the property get medical help for anyone suffering from the effects of CO poisoning ring your gas or other supplier on their emergency number do not re enter the property until the alarm has stopped if the alarm has been silenced by pressing the Test Hush button wait at least 5 minutes the alarm will then check that the CO has cleared Do not use the fuel appliances again until they have been checked by an expert In the case of gas appliances this must be a Registered Gas Installer To reset or to test the smoke and CO detectors follow the manufacturer s instructions as enclosed in your Handover Pack as noted above please ensure that you read the instructions for these detectors to familiarise yourself and the occupants of your home with them It is essential that they are kept in good operating condition they could save your life The back up batteries should be changed as recommended by the manufacturer and an intermittent beep normally indicates that the battery needs to be replaced Typically the CO detector sensor module must be replaced after 5 years of operation refer to the CO detector instructions for exact timescales EXTERNAL DOORS All ironmongery should be cleaned on a regular basis using warm soapy water Do not use abrasive or corrosive
18. e installed in the same rooms as the fan can be ignored More information on these ventilation fans can be found in the User Homeowner Guide contained in your handover pack Please read these instructions carefully to ensure their continuing smooth operation VENTILATION AND AVOIDING CONDENSATION Condensation will be a problem in all new houses if adequate background heating and ventilation is not used All new homes need running in and we recommend that you read carefully the section within the NHBC booklet GUIDE TO YOUR NEW HOME Reducing Condensation Most windows are fitted with trickle ventilators at the top of the window These can be opened or closed to allow more or less trickle ventilation If you close the window trickle vents the dMEV fans described in the previous section will still continue to draw fresh air into your home however we recommend that they are left fully or partially open to maximise the fresh air entering your home The following are general guidelines for your information To deal with condensation take these two steps 1 Produce less moisture Ordinary daily activities produce a lot of moisture very quickly Cooking To reduce the amount of moisture in the kitchen cover pans and do not leave kettles boiling open a window to allow excessive amounts of steam to be ventilated to the outside Washing clothes Put washing outdoors to dry if you can Alternatively please dry the
19. e of wall Refer also to the mock chimney and mock tabling sections below nothing should be fixed to these items HIGH PERFORMANCE KEIM MASONRY PAINT Some exterior features of your home such as pre cast concrete window sills base course block work and in some instances the feature window and door surround bands may have been painted with a Keim Mineral Paints Ltd paint system Keim mineral silicate paint systems were invented over 125 years ago to provide long term protective and decorative finishes for renders and masonry subject to harsh climatic conditions This specialist paint system has a considerably longer life cycle than other masonry paints Manufacturer s studies have shown that depending on geographic location redecoration over a 30 year period was required once for the Keim paint system after 16 years whereas between 3 and 9 redecorations were required for other masonry paints You should inspect the painted features of your house exterior on a regular basis we recommend at least annually and when it becomes necessary to redecorate the Keim painted features the work should be carried out in accordance with Keim Mineral Paints recommendations They can be contacted on the number listed in the Schedule of Materials section and their website address www keimpaints co uk provides additional information on this paint system K REND EXTERIOR FEATURES Some exterior features of your home such as the fea
20. e that the appliance water supply and waste pipe is securely connected to the house pipework before turning the appliance on EXTRACTOR FANS dMEV SYSTEM Greenwood Airvac Unity CV2GIP mechanical extract fans have been fitted in your home These are continuously running single point MEV decentralised Mechanical Extract Ventilation fans with GIP Guaranteed Installed Performance The fans run continuously at a low extremely quiet speed and are automatically boosted to a higher speed when required the fans boost automatically using their humidity sensor It is essential that the fans remain in operation at all times unless switched off for maintenance to maintain good air quality Example pictures of the Greenwood Airvac CV2GIP fan This is an energy efficient fan designed to provide an economical ventilation solution to the modern home It utilises SMART Technology to control humidity and boost run on times to minimise the periods of time when it is running at its highest speed minimising nuisance running noise and unnecessary energy wastage and heat loss typically associated with traditional extract fans Please note that where wet rooms such as en suites bathrooms and the like have windows we have installed trickle vents in the windows these are to allow you to provide extra ventilation to these rooms if required The statement in the fan User Homeowner Guide saying that trickle vents should not b
21. es We have installed these ducts so that they are level with the adjacent floor however it should be noted that because timber floors naturally shrink as they dry this drying shrinkage of the floor may result in minor differences in level between the duct cover and the surrounding floor This may become evident with some types of thin floor coverings and your choice of floor coverings should take this possibility into account Note regarding installation of carpets to staircases carpet grippers must be glued or screwed to timber staircases not nailed Scotia will accept no responsibility for risers damaged due to nailing of carpet grippers ROOF SPACE The attic space has not been designed to allow for storage Do not use the attic space for storage Flooring the roof space and using it for storage may cause deflection in the roof structure The attic has mineral wool insulation between and over ceiling joists This insulation can cause skin irritation If handling the insulation it is recommended that appropriate protective clothing and equipment be worn Care should also be taken if entering the attic the ceiling plasterboard between the joists will not support your weight and there may be service pipes extract fan ducting and cables hidden by the insulation that you can damage by inadvertently stepping on them Where the attic access hatch is located in the first floor hall ceiling in close proximity to the stair
22. es and Benefits team at Email council tax aberdeenshire gov uk Phone 0845 6081201 Letter PO Box 18533 Inverurie AB51 5WX http www aberdeenshire gov uk counciltax index asp SCHEDULE OF TEST CERTIFICATES ALPHA INTEC GAS BOILER Installation and servicing instructions including service record are contained in your hand over pack SCHEDULE OF MATERIALS Description Supplied by Tel No White uPVC inwards opening Sheerframe 8000 tilt and turn windows C R Smith Dunfermline 01383 732181 French Doors where applicable White uPVC outwards opening French doors CR Smith Dunfermline 01383 732181 Internal Doors Leafs Jeld Wen Arlington 6 panel smooth heavy weight International Doors amp Windows 01224 682229 External Doorsets Smith amp Frater Ltd GRP Doorsets International Doors amp Windows 01224 682229 Skirting boards amp Facings MDF ogee 7 skirting boards and Ogee facings Fleming Buildbase 01224 258200 Ironmongery for internal doors Heritage Windsor Chrome George Boyd 01224 685541 Kitchen Units amp Worktops Laings Directline range with Duropal worktops James Laing amp Son Ltd Inverurie Aberdeenshire 01467 620311 Kitchen Appliances Kitchen sink Sanitary ware Various depending on lot Leisure Euroline stainless steel inset sink 1 1 2 bowl Ideal Standard Alto 55cm b
23. f Keim Soldalit masonry paint Colours vary depending on the plot from the following list Off white Keim 9295 Beige Keim K4017 White Keim K4107 Black Keim 9008 Build Lite Keim Mineral Paints Ltd Telford 08448 706735 01952 231250 Gutters amp Downpipe Paint to Walls Marley Deep flow colour black Glidden Contract Matt Emulsion Drain Centre Dulux Decorator Centre 01224 626497 01224 573044 Paint to skirting boards etc Dulux Eggshell Dulux Decorator Centre Note Not all items or colours ate applicable to all properties Scotia Homes Limited 01224 573044 Balmacassie Ellon AB41 8QR Tel 01358 722441 Fax 01358 723499 Email info scotia homes co uk www scotia homes co uk
24. f clean water We advise that you do not use any proprietary cleaning agents as some varieties contain a concentration of acid which can permanently affect the appearance of the wall materials A power washer should not be used as it can damage mortar joints and the wall materials if used incorrectly Our advice is that you let the weather deal with external efflorescence If efflorescence occurs on internal concrete floors or other such areas then it too can be removed by brushing with a non metallic brush and then removing the deposits with a vacuum cleaner Internally occurring efflorescence should disappear quicker after brushing and vacuuming than external efflorescence as the home is dried out by the heating Should persistent efflorescence occur internally which does not disappear after removing it by the methods described above then please contact Scotia for further advice EXTERNAL AREAS Manholes give access to the drains usually where branches join together do not obstruct or cover them with soil You may need to provide access to them quickly if there is a blockage Please note that there are live underground services cables in the ground around your house Great care MUST be taken if digging or carrying out excavation work in the vicinity of live underground cable routes Underground cables may be found just below the surface although they are normally laid between 0 45m to 1 0m deep from the surface Reduced depth may
25. g any fixings into these parts of your home Appropriate proprietary fixings should always be used to suit the wall construction see below FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE Wall fixings for pictures mirrors etc must be of the appropriate type for the type of walls described above Be very careful if nailing or drilling into walls ceilings or floors to avoid contact with any pipes or electric cables which may lie hidden behind the surface We recommend that you use a services detector cable detector before drilling or nailing it can reduce the risk of serious injury If using power tools to install a fixing you should always use a R C D residual current device You should also always check for pipes and cables before drilling or nailing into floors or ceilings Note for any houses with under floor heating if applicable you should never drill or nail into any floor which has under floor heating fitted In addition to the above please note that fixings should never be made to the following wall ateas a Directly above or below any electrical socket outlet switch or appliance b Directly horizontal to any electrical socket outlet switch or appliance This is because electrical cables run in these areas EXTERNAL FIXINGS Any external fixings should only be made with consideration to the Deed of Conditions Any external fixings must be of the appropriate type for the typ
26. he soakaway reducing its effectiveness Diagram showing a typical underground aquacell soakaway to a house SURFACE AND RAIN WATER DRAINAGE CONSIDERATIONS We have designed the rainwater and any driveway drainage to comply with Local Authority Regulations such as planning building control and roads construction consent conditions and SEPA Scottish Environment Protection Agency requirements including SUDS Sustainable Urban Drainage Systems requirements In simplified terms these regulations require us to ensure that the drainage systems designed and installed around your home collects any rainwater which falls onto your house and surrounding plot and drains it away in a responsible mannet It is common for the regulations to require that the rainwater falling on your garden ground is attenuated within your plot boundary and encouraged to soak away into the surrounding ground rather than running off your plot into the local authority drainage system This practice minimises the risk of the local authority drainage systems becoming over loaded in periods of high rainfall therefore reducing the possibilities of flooding There are a number of very important points that you should be aware of in relation to the drainage around your home Alterations to your driveway or parking spaces or other areas within your plot curtilage It is very important that rainwater does not run off your plot onto the adjacent roads and footpaths th
27. hite chips Grey Cement Grey drydash roughcast backing coat with Kemnay Granite chips Light Grey Cement grey drydash roughcast backing coat with Glenarm Limestone Chips Sandalwood Terracotta drydash roughcast backing coat with Balmullo chips Materials supplied and installed by CMB Building Contractors Ltd 01888 569191 External walls render wet dash render walls Wet Dash Render with colours depending on the specific plot Cream K Rend Ivory wetdash render White K Rend white wetdash render Materials supplied and installed by CMB Building Contractors Ltd 01888 569191 K Rend feature render bands around windows and doors where applicable some plots have a Keim Smooth K Rend Silicone FT render colours vary depending on plot from following list Materials supplied and installed by CMB Building Contractors 01888 569191 painted finish on the smooth K Rend bands Stone Pewter Grey or Champagne Ltd K Rend product manufacturer Contact details for product manufacturer Kilwaughter Chemical Company K Rend N Ireland 028 2826 0766 Mock Chimneys Lightweight GRP chimneys Capvond Plastics Ltd Glasgow 0141 876 9000 Mock Tabling gables where fitted Keim Masonry Paint to window sills bands around windows doors base courses and the like where applicable Lightweight composite GRP tabling to roo
28. hot water in an energy efficient manner and the operation of this is fully explained in the enclosed Instruction Manuals Please also refer to the notes in the Heating and Hot Water Installation section above External Water Tap if fitted Where there is a risk of severe frost water supply to tap should be isolated pipe work drained and the tap should be left in the open position Sanitary Ware Taps Sanitary ware should be cleaned in accordance with the manufacturer s instructions which ate enclosed in your Handover Pack The manufacturer of the bath recommends the use of an anti slip mat when a shower is installed over the bath Thermostatic mixing valve A thermostatic mixing valve to limit the hot water temperature at the bath tap to a maximum of 46 C is fitted below the bath It is recommended that initial temperature checks are carried out six weeks after occupation of the property and then an annual check is to be carried out to test the water temperature to ensure the maximum limit of 46 C is not exceeded Hot Water Temperature kitchen sinks and wash hand basins The hot water from your kitchen sink taps and wash hand basins can be very hot depending upon the boiler settings The hot water can initially have a low temperature as cooler water sitting in the pipes is discharged but can then become hot suddenly Appropriate care should be taken to avoid risks of scalding KITCHENS Kitchen Appliances Sink Unit
29. ike sanitary items cotton wool cotton buds disposable nappies cooking fat or oil or grease and the like Scottish Water who maintain the drainage network in the streets have to deal with on average 40 000 blocked drains every year across Scotland blocked drains can lead to flooding of your property and your neighbouring properties Around 80 of these blocked drains are caused by inappropriate items being put down the toilet or fat oil or grease being put down the sink Please ensure that you do not dispose of inappropriate items into your drainage system Refer to the Scottish Water leaflet included in your hand over pack for more information Water Butts If you decide to install a water butt to one or more of your rainwater downpipes please ensure that you also fit an over flow back into the rainwater downpipe to avoid the water butt over flowing and causing flooding and that any water butts are located in accordance with any relevant Deed of Conditions Kits for water butt overflows are available in any good garden centre METERS The Electric meter is located in the vestibule cupboard Please note that your new home has an electric smart meter installed which comes complete with a smart energy display This has several advantages over the traditional metering system including automatically sending accurate meter readings direct to your electricity provider avoiding need for meter readings and estimated bills a
30. is is particularly important where the road is adopted by the local authority We have designed the access dtiveway to ensure that any rainwater falling onto it either runs off into your plot where it soaks away into the ground or is collected into a gully or a permeable surface is used on the drive such as gravel or permeable blocks If you subsequently make any alterations to your drive you must bear this in mind and make sure you have obtained the necessary permissions from the relevant local authority For example if you have a gravel drive which slopes down to the road outside your home and you decide to have it tarred then you will also have to install suitable drainage to deal with any rainwater which falls onto the drive Failure to make such drainage provision will be likely to lead to the local authority demanding that the original surface be reinstated Also if you extend your drive over garden ground you must ensure that existing drainage provisions are adequate Finally it should also be noted that if you are changing the surface of your driveway the local council may require that the first two meters of your drive must be a hard surface not stone chippings or gravel or similar loose surface again it is important that you obtain the necessary permissions prior to making any alteration to your drive Alterations to your garden ground Removal of garden areas and installation of for example large impermeable patio areas or
31. le for good grass or plant growth The front gardens are normally turfed and also may have shrub or trees planted in them There are some important care and maintenance requirements particularly in the first year after handover note not all of these requirements may apply to every plot Watering In the absence of regular heavy rainfall you should water your turf at least twice a week daily if the weather is hot and dry after moving in A newly turfed garden looks deceptively mature but the new grass has only a very small reserve of moisture in the soil attached to the turf Until the grass roots grow into the underlying soil the turf is prone to drying out and shrinking This can leave unsightly gaps Light rain is often not enough to sufficiently water the turf and underlying soil The best way to irrigate your garden is by using an oscillating sprinkler If your property has metered water you may be put off by the cost of using a sprinkler but it is likely to be much more costly to rectify problems caused by drying out Trees and shrubs also need copious watering after planting As with turf the roots have not yet grown into the surrounding soil and can only pick up moisture from a very limited area Planning permission for planting schemes usually requires that planting shown on the approved plans is maintained or replaced for a specified period of time This obligation is passed on to you once you take up ownership of the property
32. lectronic Programmable Room Thermostat The programmable room thermostat controls the boiler telling it when you require central heating and hot water It has the facility to give several on off times Temperatures can also be 5 selected for each on off time When the heating is selected on it will operate until the set temperature is achieved Note that the temperature is measured by the remote temperature sensor located typically in the living room or hall The remote temperature sensor should not be covered or otherwise obstructed as this may impair its ability to accurately measure the room temperature When the system is selected off the boiler will not operate unless the temperature drops below the setback temperature selected You can select your minimum desired house temperature normally this can be set between 12 and 16 C Please refer to the manufacturer s instructions in your handover pack for the programmable room thermostat for further instructions 3 Thermostatic Radiator Valves Thermostatic Radiator Valves TRV s are fitted to the radiators for comfort control i e 1 low level heat 5 maximum level heat They are fitted to all radiators except on by pass radiators which are located in the room which has the remote temperature sensor They are essential to the full efficiency of your heating system and allow you to lower temperatures in unoccupied rooms thus reducing heating costs TRV s sense temperature
33. material to clean the ironmongery as this will damage the finish to handles letter plate eye viewer chain and rain deflectors Glazing can be cleaned with warm soapy water avoid using anything which may scratch the glass The multi point locking system should be lubricated with WD40 or a similar product on a regular basis to ensure the smooth operating capabilities of the cylinder handle and the locking mechanism The weather sill at the base of the door should be kept clear of debris to allow the drainage holes to function The rubber gaskets in the sill and door frame should also be checked periodically for damage and replaced as required Operating garage doors where applicable It is important to lubricate the mechanism of your up and over garage door regularly to ensure smooth trouble free operation Always remember to open and close the door from the centre and not from either side Please refer to the garage door instructions for more information INTERNAL DOORS Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Care should be taken to avoid scratching surface of handles The mechanism of the handle should be lubricated once a year with a light oil Hinges and latches locks should be lubricated on a regular basis with WD40 or similar product WALL TILING Wall tiles and in particular the grout between tiles should be regularly cleaned using a
34. meable paviors to driveways Marshalls Priora colour Burnyt Ochre used in driveways Travis Perkins Aberdeen 01463 221867 Roof Tiles grey roofs Marley Edgemere interlocking tiles Colour smooth grey with Marley Modern ventilated dry ridges and European Plastics Ltd Type M continuous dry verge where applicable Roof Tiles and associated ridge and verge materials supplied and installed by Forster Roofing Specialists Ltd Brechin Angus 01356 628560 Roof Tiles red roofs Mendip interlocking concrete tiles Colour Old English Red with Marley Mendip cloak verge system where applicable Roof tiles and associated ridge and verge materials supplied and installed by Forster Roofing Specialists Ltd Brechin Angus 01356 628560 Basecourse Fair Faced Grey Blocks chamfered to public elevations Note may be painted with Keim paint colours as detailed below Fyfestone Masterbock 01467 651000 Cast Stone Dressings window sills feature lintels and door canopies where applicable Plain Grey Smooth Precast concrete may be painted with Keim masonry paint see below Inverurie Precast 01467 672145 External walls Render drydash walls Dry Dash Roughcast with colours depending on the specific plot Cream Tuscany beige chips on snowcrete white backing coat White Snowcrete white drydash roughcast backing coat with Essno w
35. mney please refer to the comments in the General Maintenance and Safety section in this document regarding working at height MOCK TABLING Where fitted a lightweight composite GRP gable end mock tabling or coping system manufactured by Build Lite of Sheffield has been installed This system has been independently tested in respect of weather resistance and wind loadings The tabling is supplied either factory coloured or it may have a specialist paint finish applied Pointing sealant to the coping system should be maintained as part of the normal exterior maintenance of your home Also where the tabling has a painted finis it should also be maintained as part of the normal exterior maintenance of your home Note that the mock tabling is not designed to support additional loadings Do not install any fixings to the mock tabling or use it for any form of support if working on the roof If arranging to carry out any maintenance work to the tabling please refer to the comments in the General Maintenance and Safety section in this document regarding working at height EFFLORESCENCE ON EXTERNAL WALLS The appearance of a white deposit on external walls is caused by efflorescence This is a consequence of drying out and can often occur after a new house is constructed and is drying out It can also occur when a wall dries out after period of heavy rain or in the spring as a result of drying out after
36. nd showing you exactly how much energy you ate using both at present or last week or last year You will find an explanatory brochure in your Handover File explaining how to use the smart energy meter and smart energy display The Gas meter is located in an external semi concealed ground meter box LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION The development has been planned to incorporate the required storage stances for wheeled bins and routes for collection vehicles The responsibility for organising a wheeled bin with the local council Aberdeenshire Council for Castleton Ellon is your own and you may have already done so if not please utilise the contact details for the council below Should you have any queries or need advice regarding Waste and Recycling perhaps for additional bins advice on special collections or waste collection calendars in your area please contact the Aberdeenshire Council Waste Team on 0845 6003900 or at waste aberdeenshire gov uk COUNCIL TAX The local authority will be aware of the new homes which are within your development with a responsibility for payment of council tax falling upon the new owner yourself The authority will have made a banding valuation for your own property type and will issue payment instructions and schedules accordingly Should you not receive confirmation of this from Aberdeenshire Council or have any questions please contact their Revenu
37. o become badly clogged they can be cleaned out with a suitable tool However please note that generally these porous blocks are designed to deal with a much higher rainfall intensity than normally encountered in the UK therefore their continued operation can accommodate a reasonable amount of debris in the gaps of the blocks Power washing of the blocks is not recommended because it can lead to the fine bed that they are laid on becoming eroded and rutting depressions and cracking of the block surface can arise as a result Diagram showing a typical arrangement for permeable block paving Priora conorete block paving Perm aable point filled with mm washed aggregate Washed mim aggregate Smm depth Capping layer depth by design Washed 20mm graded Depending on ground conditions aggregate depth by design mot ta scale Gravel drives where applicable these are generally maintenance free and only need raked level on occasion to remove any rutting caused by cars or footpath traffic and the gravel may need topped up from time to time to keep it looking at its best Garden ground please refer to the maintenance information contained in the previous External Areas section Avoiding Blocked Drains The foul drainage system from your home is designed to take used water from sinks showers baths and toilet waste The drainage is not designed to take inappropriate items such as wipes baby personal cleaning and the l
38. of central heating or hot water providing the equipment has been maintained and serviced in accordance with the manufacturer s instructions It also extends to blocked drains burst pipes and damaged window and door locks where there is a tisk to security In an emergency situation as defined in the Cover Summary as provided to you direct by HomeServe where any of the above is affected you should contact HomeServe directly instead of Scotia At the time of writing the emergency contact number for HomeServe is 0800 247999 Where any problem is not classed as an emergency by HomeServe you should contact the Scotia customer care department during normal office hours RADIATOR SAFETY PRECAUTIONS AND RADIATOR NOTES Users should ensure that those who may come into close proximity to hot radiators are aware of the risks of burns Users should take any necessary steps to minimise the risks of burns from hot radiators for example where there are very young children in the room Where applicable consideration should be given to placing guards in front of the radiators or reducing the temperature of individual radiators by turning the thermostatic radiator valve to a low setting Radiators are heavy items and are securely fastened to the wall on installation with appropriate fasteners to secure the radiator bracket and suit the construction of the wall Decorative covers such as the decorative perforated MDF or timber covers that you c
39. pliance is found Over filling kettles irons etc can cause this type of fault N B It is important to ensure that the bulbs used in light fittings do not exceed the rating for that fitting NOTE Electricity is dangerous and can kill If you are unsure of any aspect of your electrical installation please consult a qualified electrical contractor SMOKE amp CARBON MONOXIDE DETECTORS Your house is fitted with smoke detectors typically in the ground floor hall or livingroom and first floor hall Also a CO detector carbon monoxide detector may have been fitted in the room containing the boiler or near to a boiler cupboard These alarms are mains operated with battery back up and connected to bedroom lighting circuits The smoke detectors are extremely sensitive to smoke and dust particles of any kind The CO detector monitors Carbon Monoxide levels and its alarm will activate if safe levels are exceeded You must read and fully familiarise yourself with the instructions for the smoke and CO detectors which are contained in your handover pack the instructions contain vital information on the operation and maintenance of your detectors If any of the smoke detectors are activated you should check the property and if no reason is found it could be a nuisance alarm caused by cooking smoke reaching one of your smoke detectors or something similar If this occurs open a window to clear the smoke or dust and the alarm will ceas
40. possible but if you decide it is necessary then please make sure your ladder or stepladder is in good condition and securely held in place There is a large amount of information and recommendations available on the subject of working at height on the internet or in most good public libraries take the time to familiarise yourself with the risks and recommendations involved in working at height before carrying out the job Note that we advise that you use a specialist roofing contractor if your roof requires maintenance work If there is risk involved try and avoid working alone Dispose of any surplus materials and waste according to the manufacturer s instructions adherence to Local Authority waste regulations and consideration for the environment Always keep a well stocked first aid kit Please also refer to your NHBC Guide To Your New Home for more information on maintenance OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING HOT WATER AND COLD WATER SYSTEMS Introduction Your home has been fitted with a gas fired heating system serving radiators and a domestic hot water supply The gas fired boiler is located in the ground floor utility utility cupboard or 1 floor cupboard or alternative location depending on your house type and you will find the operating and maintenance instructions for the boiler in your handover pack If after referring to the user information on boiler controls in the boiler instruction
41. professional advice All partitions 70mm metal stud framing with plasterboard finish each side Also some houses have load bearing partitions comprising 95mm thick timber studs with plasterboard finish each side SAFETY NOTE some internal walls are loadbearing so do not remove or alter them or make substantial alterations to them without getting professional advice Ground floor Concrete floor slab on rigid board insulation with damp proof membrane and sand blinding on upfill First floots Intermediate floors first floors in houses comprise engineered I joists with 22mm thick flooring 15mm plasterboard linings to the underside of the I joists layer of acoustic insulation is installed between the joists in areas under 1 floor bathrooms Safety note all floor joists are load bearing and must not be cut or notched without first getting professional advice Top floor Plasterboard fixed to the underside of the roof trusses ceilings Future alterations should you consider making any alterations to your home in the future such as altering the partition layout or forming a new opening through a wall you should check relevant Local Authority permissions and or use the services of a qualified architect before starting The external wall service voids internal partitions 1st floors and attic space all have services such as pipes and cables installed in them refer to the safety precautions below if installin
42. re which may not be covered by warranties Note regarding curtains Heavy curtains or lined curtains drawn over the windows are an effective way of reducing any heat loss through the windows during the autumn and winter months The sooner you draw the curtains in the evening the more heat you will save However please note that if there is a radiator located below the window and the curtains are too long and cover the radiator then much of the heat generated by the radiators will not find its way into the room and will instead be wasted out the window Curtains covering the thermostatic radiator valves will also interfere with the operation of the valves HEATING AND HOT WATER INSTALLATION Heating and hot water are provided by an Alpha InTec 34C wall mounted high efficiency condensing combination boiler with a gas saver flue gas heat recovery unit A 25 or 50 litre thermal store may also have been installed this depends on the house type Please note that to obtain the maximum performance and efficiency benefits the gas saver flue and thermal store where fitted must be switched on Turning off the gas saver flue will mean you lose efficiency benefits Turning off the thermal store where fitted will mean you lose efficiency benefits and the available volume of hot water will be significantly reduced A copy of the user manual installation amp service instructions inspection commissioning and service record logbooks for the s
43. rer s instructions An incorrectly fitted additional locking mechanism can damage the window and lead to window guarantee problems Advice can also be obtained from the window supplier refer to the Schedule of Materials for contact information Glass may be cleaned with either a proprietary household glass cleaner following the manufacturer s instructions or a mild neutral pH diluted detergent Glass can be easily scratched therefore ensure heavy grime or dirt is removed carefully using soapy water uPVC frames should be cleaned every 3 months with a soap and water solution A non abrasive proprietary cleaner suitable for plastic may be used for more stubborn blemishes following the manufacturer s instructions Avoid using solvent based or acid based detergents or abrasive cleaners as these will damage the uPVC frames or glass Please refer to the C R Smith Window amp Door Operating amp Maintenance Guidance contained within your Handover Pack for more information including recommendations on lubricating and general maintenance Notes regarding glass coatings To comply with current building regulations all double glazed units installed in your home will have a low emissivity coating Low emissivity Low e glazing is a vital component of an energy efficient window or French door It has a surface coating that allows short wavelength heat from the winter sun to enter your home through the glazing while reflecting back in
44. result from ground disturbance after laying or because the cable had to be laid over an underground obstruction Even shallow excavations e g for post holing and fencing work or for garden features such as ponds may be a source of danger If you do uncover a cable during excavation work ALWAYS assume it is live If in any doubt contact a qualified person to seek advice before carrying out excavation work Garden and Exterior Maintenance Caring for your garden Caring for the grass including trees and shrubs where they have been provided in your garden is essential This will ensure that the planting is successfully established and your garden thrives The rear gardens of most new homes are finished in roto vated topsoil allowing you the opportunity of designing and landscaping to your own requirements It is important that the landscaping is carried out as soon as possible after the date of the handover as it is only by working the soil that it will remain aerated and weeds will be prevented from becoming established This will also help to establish the finished level of the soil and ensure it drains more effectively so reducing the potential of any flooding during wet weather conditions However if there has been rain please take this into consideration when carrying out landscaping work to your reat garden let the topsoil dry out sufficiently before working on it compacting wet topsoil will damage it making it unsuitab
45. rovided within the Drawing Living Room specific room may depend on house type please refer to plans to which a communal digital aerial and satellite signal will be fed Your individual alterations may have requested additional points or a returned signal to additional points in other rooms Further information is provided in the Handover Pack TELEPHONE INSTALLATION The main telephone point is located in the Drawing Living Room specific room may depend on house type please refer to plans it is compatible with any BT approved phone It is your responsibility to arrange connection to your chosen telephone service provider and arrange final connection of secondary socket wiring to main point WINDOWS AND FRENCH DOORS Your home has white uPVC Sheerframe 8000 Nairn 8000 system Tilt Turn inwards opening windows and french doors if French doors are applicable to your house type all manufactured and supplied by C R Smith of Dunfermline The windows are fitted with lockable window handles to all ground floor windows and standard non locking handles to all first floor windows Please refer to C R Smith s window and door operating amp maintenance guidance for more information on opening your Tilt Turn windows Please note that the Tilt opening function is intended for general day to day use The turn opening function where whole sash is opened into the room is intended for cleaning and emergen
46. s and Worktops Refer to the manufacturer s instructions for operating and cleaning of kitchen appliances sinks units and worktops these are enclosed in your Handover Pack Cooker Hood Please note that the kitchen cooker hood if fitted has been installed for use in the recirculation mode and a special charcoal filter has been fitted This charcoal filter normally requires changing after every three four months or more frequently if used more than 3 hours a day Replacement charcoal filters are available from on line retailers Please refer to the instruction manual for your cooker hood which is contained in your Handover Pack for more details and for other important operating and maintenance information for your cooker hood Connecting Appliances where applicable When fitting a dishwasher or washing machine please ensure the blanked end of the waste pipe tee piece has been removed Note this is not applicable where a standing waste pipe has been provided Please also ensure that the water supplies and wastes are securely connected to the pipework Please also note that where Scotia have not installed a washing machine but have left a space for one with a cold water supply adjacent to it then the home owner is responsible for removal of the cap that has been fitted to the cold water washing machine valve please ensure you remove this cap before making the water connection to your washing machine Please also ensur
47. to the room the long wavelength heating produced by your heating system This reduces heating costs and minimises internal condensation Please note that this Low e coating has considerable advantages but you should be aware that there are some minor features due to the coating of the glass which you can see in some or all of the following ways As a tint in the glass As a haze when viewing through the glass at some angles and in some lighting conditions By the appearance of condensation on the outside of the glass under certain weather conditions which is positive proof that the glass is preventing heat loss from your house There may be minor blemishes visible arising from the coating process and the tint may also change between individual double glazed units if the units are made from different batches of glass These are not detrimental to the functioning of the unit and are not a defect Please note that if you are replacing any of your double glazed units in the future you should ensure that your glazier uses low emissivity glass in your windows Note regarding glass specifications In addition to the note regarding Low e coatings above you should also be aware that certain windows may have either laminated or toughened safety glass installed This safety glazing is installed to comply with the Building Regulations Any future replacement glazing units should be to the same specifications as originally fitted
48. ts around your home The consumer control unit contains Main Switch RCBOs Residential Current circuit Breaker with Overload protection RCD Residual Current Device and MCBs Miniature Circuit Breakers The main switch is normally ON In order to isolate all supplies switch to OFF There are two RCDs in your consumer unit Each RCD protects a section of the consumer unit They are designed to trip when there is an electrical leakage to earth thereby giving protection to personnel An RCD would normally trip before an MCB These circuit breakers and RCDs are all designed to trip if there is a fault in a circuit or if a faulty appliance is switched on This helps to prevent serious accidents that may result in damage and injury Under fault conditions these will be in the tripped position IF AN ELECTRICAL CIRCUIT FAILS A circuit may trip OFF If this happens you should follow the procedure set out below 1 Check with the aid of a torch whether the RCD mid position or MCB fully down is in the OFF position 2 Switch RCD press down then push to the fully up position or MCB to ON position 3 If the RCD does not re set switch off all the MCBs re set the RCD then switch on each MCB individually until the faulty circuit is identified 4 To identify the cause of the fault switch off all appliances in that circuit re set the RCD and MCB then switch back on each appliance until the defective ap
49. ture bands around windows and external doors have been formed with pre coloured K Rend Silicone FT render some homes have a painted finish to the K Rend render K Rend Silicone FT is a water repellent cement based and polymer modified self coloured render which provides a high quality durable weatherproof coating with a natural finish Should damage such as chips or scrapes occur to the K Rend bands then it can be repaired by any competent render contractor Advice can be obtained from the K Rend manufacturer refer to their web site www k rend co uk or contact them with the phone number in in the General Maintenance and Safety section in this document MOCK CHIMNEYS Lightweight mock chimneys where fitted are manufactured by Capvond Plastics Ltd of Glasgow The mock chimneys have been independently tested in respect of wind load resistance hygrothermal test extremes of heat rain and freeze thaw cycles and water ingress and passed the strictest testing requirements The chimney stack has a render finish applied to the outside The chimney cope and pots are GRP Where the cope has been painted it should be maintained as part of the normal exterior maintenance of your home Note that the mock chimney is not designed to support additional loadings such as satellite dishes or TV aerials or other such apparatus Do not install any fixings to the mock chimney If arranging to carry out any maintenance work to the mock chi
50. well then particular care should be taken if you are entering or exiting the attic space to avoid falling into the stairwell Do not stand on or use the stairwell balustrade as a support if entering ot exiting the attic It is advised that you do not enter the attic space CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS The following notes provide for your information outline details of the construction for each part of your home This information is generalised and particular areas of your home may differ always seek appropriate advice and carry out detailed investigation works before making any alteration to your home in the future External walls The house external walls comprise a 100mm thick blockwork outer leaf with roughcast finish 50mm cavity 100mm or 140mm thick blockwork inner leaf 100mm thick rigid slab insulation 50mm metal stud framing and 12 5mm thick plasterboard linings Safety Note all external walls are load bearing and must not be altered without getting professional advice Party walls Walls between houses where applicable These walls comprise 2 100mm thick blockwork leafs with a 50mm cavity between then to both house sides 13mm thick sand cement plaster 50mm thick metal stud framing and 12 5mm thick plasterboard linings Safety Note all party walls are load bearing and are constructed to a fire resistant specification they must not be altered in any way without getting
51. ystem are enclosed with your handover pack An annual gas service of the boiler and inspection maintenance of the associated equipment in accordance with the above instructions is required to be carried out by Gas Safe registered personnel Failure to carry this out will invalidate the manufacturer s and NHBC warranties GAS SYSTEM Never obstruct gas boiler flue outlets or any ventilation if provided to the boiler Never tamper with the gas installation or equipment Any alterations to the gas supply pipework or work in construction with any gas appliance should only be carried out by GasSafe registered personnel If you suspect a gas leak 1 Extinguish all naked flames 2 Do not use any electrical switches or appliances Turn off the gas at the meter Open all doors and windows Call the National Gas Emergency Service on its emergency number which is in the telephone directory under GAS Gas Emergency There is no call out charge The current emergency number at date of preparation of this document is 0800 111999 This service operates 24 hours a day and 365 days a year HOT AND COLD WATER SERVICES Mains Cold Water Service The stopcock for the incoming cold water service is typically located under the kitchen sink There is also a single mains incoming water service with a stopcock which is located in the boundary box in the footpath Domestic Hot Water The Alpha Intec 34C boiler produces domestic
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