S4K2U-5C Industrial On-line UPS 230 V, 1000 VA
Contents
1. OS Rear Member BS BEE EEE BEBE BEI EEE F rae We FS a POPEDDDDPO TALARA AAA DIA AA AAC AAA ATA RARA ID Pole DalD Le Led epeh dd SS SS Ez 4 a M q NINAS SEE EEE EEE EEE EER ERE TDI a pp rr be CL ee ke Vez PORRO OOOO Dio R lle 9 Figure 10 Installing front member of each bracket assembly 6 Fasten rear member and front member together using four M4 screws and four M4 nuts M4 nuts have been installed on the rear member before delivery per bracket assembly as shown in Figure 11 ty ERRE eee en set ee OS Rear Member M4 Screw 8 pcs N E SENS A ICETRRERRERDE A Front member M4 Nut 8 pcs aa wossahsoeses nN A AS AS Poor nn rrr yt IRE TRAN SAMA wee Figure 11 Fastening rear member and front member together Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 20 2 0 Installation 7 Fasten inner members pulled from the bracket assemblies in Step 2 to both sides of the UPS with eight M4 screws provided in this kit Make sure that the retaining latch is near the rear of the UPS as shown in Figure 12 UPS Inner member Retaining latch M4 screw 8 pcs Figure 12 Installing inner members 8 Use M4 screws to install ears on both sides of the UPS as shown in Figure 13 Ear 2 pcs M4 screw2. 1 Check that the input plugs and loads are connected properly and reliably 2 Check that all of the battery cables are connected properly 3 Check that the communication cables are connected properly 4 2 Starting the UPS Turn on the input circuit breaker see Figure 2 for its location Turn on the UPS by pressing the On Alarm Silence Manual Battery Test button for 3 seconds Turn on the connected loads Check the status indicators to determine whether the S4K2U 5C is operating normally E ey a Check the load level indicators to verify that the connected load does not exceed the UPS rated capacity The UPS is now providing conditioned power to the load 4 3 Manual Battery Test To initiate a manual battery test press the On Alarm Silence Manual Battery Test button for at least half a second while operating from mains power with no alarm conditions present Ifonly the first two of the five LED segments illuminate allow the UPS to recharge the batteries for 24 hours Retest the batteries after 24 hours of charging the batteries After the batteries have been retested if only two of the five battery LEDs illuminate contact your local SolaHD repre sentative or SolaHD Technical Support Ifnone of the five battery LEDs illuminate during a manual battery test check the battery connection and allow the UPS to recharge the batteries for 1 hour and initiate a manual battery test again Ifnone of the five battery LED
3. Remote Battery Shutdown can be achieved by a switch connected to Pin 3 and Pin 4 and mounted at a remote location Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 34 5 0 Communication NOTES Remote power off will be performed by NO contact A current limited source 12 V dc 50 mA will be available from the UPS The connection to the S4K2U 5C for remote connection will be via terminal block connector Battery mode shutdown wiring will follow local wiring codes and laws This signal must last for 1 5 seconds or longer A battery shutdown signal will not cause an immediate shutdown It will start a 2 minute shutdown timer This timer cannot be stopped once triggered If mains power returns during this countdown the S4K2U 5C will still shut down and must remain shut down for 10 seconds Whether the UPS turns back on when the power is restored depends on the auto restart setting 5 3 3 On Battery On Battery signal is a Normally Open NO dry contact When the UPS is supplying output power from the battery this dry contact will be closed 5 3 4 Low Battery Low Battery signal is a Normally Open NO dry contact When the UPS is supplying output power from the battery and has reached the Low Battery Warning time selected in the configuration program this dry contact will be closed The rated values for the dry contacts are Rated Voltage 5 V Working Voltage Ra
4. S4K2U 5C Industrial On line UPS 230 V 1000 VA 3000 VA User Manual SOLAD Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com While every precaution has been taken to ensure accuracy and completeness in this manual EGS Electrical Group LLC assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions The SolaHD and Emerson logos are registered in the U S Patent and Trademark Office All other product or service names are the property of their registered owners 2010 EGS Electrical Group LLC All rights reserved Specifications are subject to change without notice Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com Contents Important Safety Precautions Save these Instructions Battery Safety Notes acs a sod s doa rodona Electromagnetic Compatibility 2 aa 2 Information for the Protection of the Environment Glossary of Symbols 1 0 Product Description 1 1 Features 1 2 Available Models 1 3 Appearance amp Components 1 3 1 Front Panel amp Controls 2 s s e qoi e ocr soaa 1 3 2 Rear Panel Features ice ae er ae Ga oe a A 1 4 Major Components 1 4 1 Surge Protection Device SPD amp EMI RFI Filters 1 4 2 Rectifier Power Factor Correction PFC Circuit 143 Inverter c a 8 Bad ae SE ee
5. Battery Cables s 6 405 4 sogo a eRe RR OR ee ee a a 25 2 6 Connecting Communication Cables s 2 s s doie ee 2 2 6 1 Connecting USB Communication Cables s s s a e 25 2 6 2 Installing the Optional IntelliSlot Card amp Communication Cables a a a eo 25 3 0 Control 8 Indicators 26 3 1 Control Buttons e s aoe dos pr we be a A a o 6 26 3 1 1 On Alarm Silence Manual Battery Test Button a a 26 3 1 2 Standby Manual Bypass Button o o o ooo o e o e ee 27 32 Indicators 20 a e AAA a BDO aap BS BS eA 321 Battery Level Indicators s 2 5 ay i he a ee be e a od e A A A A 27 3 2 2 Load Level Indicators s s s s 6 40a acr dor a podea aind aa a a a a A a a S 28 3 2 3 UPS Status Indicators 28 4 0 Operation 29 4 1 Startup Checklist for the S4K2U 5C s o m osos ac wdi oa ra Toes poa aoa iwa 29 4 2 Starting the UPS eoe a a e a a a e a a a D e a w a 29 4 3 Manual Battery Test e oe o doare o a ea a k 1 29 44 Manual Bypass 2 33 ok y ce a Re te a o sa tal BO 4 5 Shut Down the S4K2U 5C e a aoa s sos e a a e e a a e a a a a a a ee 30 4 6 Disconnecting Input Power from the S4K2U 5C 2 2 a a 30 Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL v 5 0 Communication 31 5 1 IntelliSlot Communication Cards 31 Sal Multilink 3 a ach a ecko ee bok SB be a Sok BF Boke Mock daw th 2 4 hoe Sad 31 5 2 USB
6. Before moving or rewiring this UPS disconnect mains input power and the battery and make sure that the UPS is completely shut down Otherwise the output terminal may carry live voltage presenting an electric shock hazard To ensure human safety and normal UPS operation the UPS must be properly grounded before use When the UPS is connected to an IT power distribution system a short circuit protection device must be installed on the neutral line Install and use the S4K2U 5C in the following environments Temperature 0 C 40 C 32 F 104 F Relative humidity 0 95 non condensing Out of direct sunlight Away from heat sources Stable surface not subject to vibrations or shocks Away from dust and other particulates Away from corrosive substances salts and flammable gases Keep the air inlet and outlet of this UPS unobstructed Poor ventilation will increase the internal temperature of the UPS and can adversely affect the UPS and its batteries Keep liquid and foreign objects away from the UPS In case of fire use a dry chemical fire extinguisher to put out the fire Using a fluid fire extinguisher may cause electric shock This UPS is not intended for use with life support and other designated critical devices Maximum load must not exceed that shown on the UPS rating label This UPS is designed for data processing equipment If uncertain consult your local dealer or SolaHD representative Clearwater Tech Phone 8
7. Installation considerations On start up the UPS will take a half cycle inrush current of up to 3 times the rated current This must be taken into account when selecting the overload protection device at the input mains supply distribution point To avoid random tripping on startup we recommend that the input mains supply be protected with a MCB Mechanical Circuit Breaker capable of with standing this initial inrush The mains input supply cable must be connected to the UPS via a wall mounted double pole circuit breaker The UPS output port must also be protected with a double pole circuit breaker connected to the load rated to carry the input current and be capable of breaking the maximum prospective short circuit current of this branch circuit The breakers are to be mounted within six feet of the UPS and be readily accessible to the operator Please refer to Table 3 for breaker specification High quality ground earth connections are required for the equipment ground conductors protective earth and grounding electrode conductor power system earth connection to reduce electrical noise and provide for safe operation of the UPS and connected loads Conduit used alone without a grounding conductor wire is not an acceptable connection Size ground protective earth conductors equal to circuit conductors For wiring information please refer to Table 3 Table 3 Overcurrent Protection amp Wiring Specifications Recommended Recommended Wi
8. and at 25 C 77 F with a resistive load Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 45 10 0 Registration amp Warranty 10 1 Product Registration To register your product for updates and information on service and support visit our Web site 10 2 Warranty Information Please see the enclosed Terms amp Conditions of Sale Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com
9. from disturbances on the mains 1 5 Operating Modes The UPS operating modes include Mains V ac Mode Bypass Mode Battery Mode Battery Recharge Mode and Frequency Converter Mode For descriptions of indicators and control buttons refer to 3 0 Controls amp Indicators 1 5 1 Mains V ac Mode During Mains V ac Mode mains power provides energy to the S4K2U 5C The filters PFC circuit and the inverter process this power to provide computer grade power to connected loads Meanwhile the UPS maintains the batteries in a fully charged state 1 5 2 Manual Bypass Mode Manual Bypass Mode occurs when the Standby Manual Bypass button is pressed once while the S4K2U 5C is in Mains V ac Mode Bypass operation is indicated by an audible alarm and illuminated amber bypass indicator If other indica tors are illuminated refer to 8 0 Troubleshooting During Manual Bypass Mode mains power bypasses the inverter and provides energy to the connected load ZA CAUTION Turning off the UPS in Manual Bypass Mode will result in loss of output power and dropped loads Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 14 1 0Product Description 1 5 3 Battery Mode The S4K2U 5C enters Battery Mode when mains power fails or is outside acceptable values The battery system supplies power through the dc to dc converter to the inverter to generate clean ac power for the connected load
10. models appearance and components operating principles and operating mode 1 1 Features The UPS includes the following features Intelligent battery management to extend the battery life Operation and display panel with LED for monitoring load percentage and battery capacity independently Flexible network management with MultiLink software Fan fault self inspection and automated diagnostic function Intelligent fan operation automatically changing rotation speed depending on system requirements to decrease power consumption and noise Input circuit breaker to ease recovery from overloads CE mark and safety approval from CE Communication options USB port IntelliSlot port and terminal block communication Dry contacts for remote monitoring Input power factor greater than 0 99 e gt gt o Output voltage selection function using the configuration software 1 2 Available Models Available models of the UPS are shown in Table 1 Table 1 UPS Models amp Power Ratings S4K2U1000 5C 1000 VA 900 W S4K2U2000 5C 2000 VA 1800 W S4K2U3000 5C 3000 VA 2700 W Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 10 1 0 Product Description 1 3 Appearance amp Components 1 3 1 Front Panel amp Controls The SolaHD S4K2U 5C rack tower models in various power ratings have the same general appearance controls and features see Figure 1 The various rack tow
11. panel c Replace the front metal bezel cover on the S4K2U 5C At this point the UPS operation and display panel and logo have been rotated 90 degrees clockwise which provides upright viewing for users 5 Place the S4K2U 5C and any battery cabinets on the support bases Each S4K2U 5C needs two support assemblies as shown in Figure 7 S4K2U 5C UPS and S4K2U 5C UPS External Battery Cabinet Operation and Display Panel Rotated for Tower Operation Support Bases Support Bases Figure 7 Tower installation Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 18 2 0 Installation 2 4 2 Rack Installation NOTES When the S4K2U 5C is installed in a rack it must be supported by a shelf brackets or slide rails on each side The factory supplied ears cannot support the weight of the UPS They are used to move the UPS into and out of the rack and to attach the UPS to the rack Mounting hardware and slide rails are sold separately Contact your local SolaHD representative for these options To install a S4K2U 5C in a rack 1 Unpack the two bracket assemblies and mounting hardware from the rack mounting kit P N SRS1832 Bracket assembly includes inner member and front and rear members They are interchangeable between left hand or right hand Mounting hardware includes M4 screws and M5 screws 2 Remove inner member of each bracket assembly by extending it to its outermost
12. screws on the battery door as shown in Figure 28 3 Lay the battery door and screws aside for reassembly Front Metal Bezel Cover Figure 28 Removing the front metal bezel cover and battery door 4 Gently pull the battery wire out and disconnect the polarized battery plug and battery receptacle as shown in Figure 29 Battery Connector Battery Receptacle Figure 29 Disconnecting the battery plug and battery receptacle front view Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 37 5 Grasp the battery handle and pull the internal battery pack out of the UPS as shown in Figure 30 Internal Battery Pack Battery Handle Pull Out with Battery Handle Figure 30 Pull out the internal battery pack 6 Unpack the new internal battery pack Take care not to destroy the packaging Compare the new and old internal battery packs to make sure they are the same type and model If they are the same proceed with Step 7 if they are different stop and contact your local SolaHD representative or SolaHD Technical Support immediately 7 Line up and slide in the new internal battery pack 8 Reconnect the polarized battery plug and battery receptacle 9 Gently push the battery wire and internal battery pack back into the UPS 10 Reattach the front battery door with the six screws 11 Reattach the front metal bezel cover to the UPS NOT
13. 00 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 7 Battery Safety Notes A CAUTION Do not dispose of batteries in a fire they may explode Do not open or mutilate the batteries Released electrolyte is toxic and harmful to skin and eyes If electrolyte comes into contact with the skin wash the affected area immediately and get medical attention ZA CAUTION A battery can present a risk of electrical shock and high short circuit current The following precautions should be observed when working with batteries Remove watches rings and other metal objects Use tools with insulated handles Wear rubber gloves and boots Wear protective eye ware safety glasses Do not lay tools or metal parts on top of batteries 4 4 4 4 Disconnect charging source prior to connecting or disconnecting battery terminals Determine if the battery is inadvertently grounded If it is inadvertently grounded remove the source of the ground Contact with any part of a grounded battery can result in electrical shock The likelihood of such shock will be reduced if grounds are removed during installation and maintenance applicable to a UPS and a remote battery supply not having a grounded supply circuit Electromagnetic Compatibility The S4K2U 5C complies with the limits fora CLASS A DIGITAL DEVICE PURSUANT TO Part 15 of FCC rules Operation is subject to the following two conditions 1 This d
14. 6 Important Safety Instructions IMPORTANT SAFETY PRECAUTIONS A WARNING Observe all cautions and warnings in this manual Failure to do so may result in serious injury or death Refer all UPS and battery service to properly trained and qualified service personnel Do not attempt to service this product yourself and never work alone Opening or removing the cover may expose you to lethal voltages within this unit even when it is apparently not operating and the input wiring is disconnected from the electrical source SAVE THESE INSTRUCTIONS This manual contains important safety instructions that must be followed during the installation and maintenance of the UPS and batteries Read this manual thoroughly before attempting to install or operate this UPS This UPS contains no user serviceable parts except the internal battery pack The Off Bypass push button does not electrically isolate internal parts Under no circumstances should you attempt to gain internal access other than to replace the batteries due to risk of electric shock or burn Do not continue to use the UPS if the front panel indicators are not in accordance with these operating instructions or if the UPS performance alters in use Refer all faults to your local distributor SolaHD repre sentative or SolaHD Technical Support This UPS has an internal battery and the output receptacles of the UPS may carry live voltage even if the UPS is not connected to mains input power
15. 7 3 Precautions Although the S4K2U 5C has been designed and manufactured to ensure personal safety improper use can result in electrical shock or fire To ensure safety observe the following precautions Turn off and unplug the S4K2U 5C before cleaning it Clean the UPS with a dry cloth do not use liquid or aerosol cleaners Never block or insert any objects into the ventilation holes or other openings of the S4K2U 5C Do not place the S4K2U 5C power cord where it might be damaged 7 4 Checking UPS Status SolaHD recommends checking the UPS operation status every six months Check if the UPS is faulty Is the Fault Indicator on Is the UPS sounding an alarm Check if the UPS is operating in Bypass Mode Normally the UPS operates in Normal Mode if it is operating in Bypass Mode stop and contact your local SolaHD representative or SolaHD Technical Support Check if the battery is discharging When the mains input is normal the battery should not discharge If the UPS is operating in Battery Mode stop and contact your local SolaHD representative or SolaHD Technical Support 7 5 Checking UPS Functions NOTE UPS function check procedures may interrupt power supply to the connected load Back up all critical load data before conducting the UPS functions check SolaHD recommends checking the UPS functions once every six months Procedures are as follows 1 Press the Standby Manual Bypass button to check whether the bu
16. 8 pcs Figure 13 Installing ears 9 Insert the UPS with inner members attached into the bracket assemblies by inserting the top and bottom edges of the inner members into the top and bottom curved tracks of the front members Slide the UPS into the rack as shown in Figure 14 NOTE The ends of the inner members are tapered to allow the rear of the UPS to be angled upward before insertion if space allows NOTE The UPS should move smoothly into the bracket assemblies If not recheck the alignment of the front and rear members from Steps 4 through 6 Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 21 Insert Front Member 1000 000000000000 50 00 000000000 0 00 0 00 0 008 00 800 0000001 4 16000000 0 00000000 0 000000 90 000 000 000 0 008 00 800 0000001 080000000000 000 000000000 0900000000000000000000000E 2O00Q00000000000000 0000000000200 000000000 000000006 Figure 14 Insert the UPS 10 Through the ears use M5 screws provided in this kit to secure the front of the UPS to the rack vertical rails to prevent the UPS from sliding out of position 11 If optional external battery cabinets are connected to the UPS they can be placed all on one side of the UPS or stacked beneath the UPS The installation procedures are the same as those of the UPS NOTE Up to four external battery cabinets can be connected
17. A IEC C13 C14 output cables 2 m 6 1 2 ft long One CEE 7 7 Schuko to IEC C20 input cable 2 5 m 8 1 2 ft long One BS1363 UK to IEC C20 input cable 2 5 m 8 1 2 ft long Mounting hardware including screws and handles Two plastic tower stand sets four pieces total Warnings Safety Instructions booklet and WEEE recycling sheet ISO 14001 compliance NOTE The S4K2U 5C external battery cabinet shipping package includes one battery cabinet two spacers for tower configuration and one de power cable 2 3 Preparation for Installation 2 3 1 Installation Environment Install the UPS indoors in a controlled environment where it cannot be accidentally turned off The installation environ ment should meet the specifications listed in 9 0 Specifications Place the UPS in an area of unrestricted airflow around the unit away from water flammable liquids gases corrosives and conductive contaminants Avoid direct sunlight NOTE Operating the UPS in temperatures above 25 C 77 F reduces battery life 2 3 2 Installation Clearances Maintain at least 100 mm 4 in clearance in the front and rear of the UPS Do not obstruct the air inlets on the front panel and rear panel of the UPS blocking the air inlets reduces ventilation and heat dissipation shortening the service life of the unit Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 16 2 0 Installa
18. C s inverter utilizes the de output of the PFC to produce precise regulated sine wave ac P P P P gu power When mains power fails the inverter receives dc power from the de to dc converter In either operation mode the UPS inverter is online continuously generating clean precise regulated ac output power 1 4 4 Battery Charger The battery charger utilizes energy from the mains power and precisely regulates it to continuously float charge the batteries The batteries are being charged whenever the S4K2U 5C is plugged in even when the UPS is not turned on 1 4 5 Dc to Dc Converter The de to dc converter raises the de voltage from the battery to the optimum operating voltage for the inverter This allows the inverter to operate continuously at its optimum efficiency and voltage thus increasing reliability 1 4 6 Battery The S4K2U 5C uses valve regulated non spillable lead acid batteries To maintain battery design life operate the S4K2U 5C in an ambient temperature of 0 C to 25 C 32 F to 77 F NOTE Optional external battery cabinets are available to extend battery run times 1 4 7 Dynamic Bypass The S4K2U 5C provides an alternate path for mains power to the connected loads in the unlikely event of a UPS malfunc tion Should the S4K2U 5C have an overload overtemperature or UPS failure condition the UPS automatically transfers the connected loads to bypass NOTE The bypass power path does not protect the connected loads
19. E The internal battery pack is hot swappable However caution should be exercised during this procedure because the load is unprotected from disturbances and power outages Do not replace the battery while the UPS is operating in Battery Mode This will result in a loss of output power and will drop the connected load 7 2 Battery Charging The batteries are valve regulated non spillable lead acid and should be kept charged to attain their design life The S4K2U 5C charges the batteries continuously when it is connected to the mains input power If the S4K2U 5C will be stored for a long time period of time SolaHD recommends connecting the UPS to input power for at least 24 hours every four to six months to ensure full recharge of the batteries ZA WARNING The battery can present a risk of electrical shock and high short circuit current The following precautions should be observed before replacing the battery pack Remove rings watches and other metal objects Use tools with insulated handles Do not lay tools or other metal objects on the batteries If the battery kit is damaged in any way or shows signs of leakage contact your SolaHD representative immediately Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 38 7 0Maintenance Do not dispose of batteries in a fire they may explode Handle transport and recycle batteries in accordance with local regulations
20. MENSIONS D x W x H mm in Unit 497 x 430 x 85 19 6 x 16 9 x 3 3 602 x 430 x 85 23 7 x 16 9 x 3 3 Shipping 717 x 570 x 262 28 2 x 22 4 x 10 3 717 x 570 x 262 28 2 x 22 4 x 10 3 WEIGHT kg Ib BATTERY PARAMETERS Type Valve regulated non spillable lead acid Oty xVx Rating 2x6x12VK90 Ah Relative humidity 0 to 95 non condensing Operating elevation Up to 3 000 m 10 000 ft at 40 C 104 F without derating Storage elevation 15 000 m 50 000 ft max Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 44 9 0 Specifications Table 13 Operating Temperature Parameters Ambient temperature 25 C to 30 C 77 F to 86 F 30 C to 35 C 86 F to 95 F 35 C to 40 C 95 F to 104 F Maximum output power factor derating at 100 to 93 93 to 86 86 to 79 maximum load Table 14 Battery Backup Times Backup Time minutes at Load watts Number of Model 800 1800 3 wooo 28 15 9 s 00 1000 128 74 5 01m 7 Internal battery cabinet 1000 252 16 88 oo s Internal battery 1000 320 1as me co 900 Internal battery cabinets wom oo 0 ECO O O O O O O O O E Internal battery Backup times are valid for all models rated with the listed VA 2Approximate backup times are in minutes
21. Port Communication 2 6 d 1 0 a d a a a OL 5 2 1 Configuration Program o 0 a 32 5 3 Terminal Block Communication o s s e eana sla a w 33 533 1 Any Mode Shutdown s aas a as Bee A a a a a a e A 33 5 3 2 Battery Mode Shu tdoWwii s kos 4 2 d maa ra UES AES e a a e a 33 5 3 3 On Battery 0 sca 8 6 4 Boe a og Gm Y 34 Dist iow BANE A a wy a Gee e e See ee ate ae ae A 34 6 0 Battery Cabinet 35 7 0 Maintenance 36 7 1 Replacing the Internal Battery Pack 2 2 2 ee 36 7 1 1 Battery Replacement Procedutes ss is ae a oa a og ee ee a a ete a 36 72 Battery Charging s s 42 2k oe bw eae oD ee RS ROR SE SS ew BS a em a YOST 7 3 PHecautions o coe soe ae a we ee ee a AA A w 88 TA Checking WPS Staas 5 2 0 a bo de OE ae oR eB a ee E GB 7 5 Checking UPS Functions las eh ick Goa Ao ale EG Bw ob Soe Gwe OG a a we et oe 8B 8 0 Troubleshooting 39 8 1 UPS Symptoms e a ei eke de a Suk ok Gs Bee ee Se a Oe ee ad 939 A 6g da ke 8 a on ow oe ae Ge E he er Ga he ee Gee 39 8 1 2 Audible Alarm 6 4 44 4444504 n04 5 e844 ER SS 4EES SDE wERE RE REE 40 8 2 Troubleshooting re 2 4 5 gs Rg a Be SR RG OY aR we ee eee a ee ye AO 9 0 Specifications 42 10 0 Registration amp Warranty 45 10 1 Product Registration o 2 6 e be we Re ee we a ee ee a AD 10 2 Warranty Information 4 lt 2 Ge e wee ee OR we SE ee ee ee we ww 2 A Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com
22. S inverter fault UPS failed the battery test UPS shut down by a command from the communication port s UPS failure includes dual fan failure single fan failure under certain conditions and battery charger failure UPS detected a line to neutral reversal or a loss of proper grounding for the UPS A continuous alarm will sound the UPS cannot start up in standby status This is active only when power is first applied to the input Once the UPS is running the Ac Input indicator will flash unless the input wiring is correctly changed Battery source is not available The bypass is disabled because the voltage or frequency is outside the acceptable limits Ensure the UPS is not overloaded ventila tion holes are not blocked or room ambient temperature is not excessive Wait 30 minutes to allow the UPS to cool then restart the UPS If the UPS cannot restart contact your local dealer SolaHD representative or SolaHD Tech nical Support for assistance UPS requires service Contact your local dealer SolaHD representative or SolaHD Technical Support for assistance UPS requires service Contact your local dealer SolaHD representative or SolaHD Technical Support for assistance UPS requires service Contact your local dealer SolaHD representative or SolaHD Technical Support for assistance UPS requires service Contact your local dealer SolaHD representative or SolaHD Technical Support for assistance Replace the
23. Swe ee 1 44 Battery Charger s sos sos monaca sou dna 1 4 5 De to De Converter 2 a ee a 14 6 Battery sos s s sos samoa sopade ta 1 4 7 Dynamic Bypass oa aaa 1 5 Operating Modes 1 5 1 Mains V ac Mode s a o a aoao oaoa ee 1 5 2 Manual Bypass Mode 1 5 3 Battery Mode 22 2 4 o a a a 1 5 4 Battery Recharge Mode 1 5 5 Frequency Converter Mode S4K2U 5C SERIES USER MANUAL DI NNO 0 Ko 10 10 10 lt 12 12 12 13 13 13 13 13 i3 13 13 14 14 14 Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com iv Contents 2 0 Installation 15 21 Unpacking Inspection eo eG Re mea ae eee ee a we add 2 2 What s Included 4 a 2 a o0 45 db Ge ead RA AD a we Ee ES ew A 2 3 Preparation for Installation lt s s sa ss sorsu 15 2 3 1 Installation Environment s s s soa Sodos a d aoaia oa ag a a a a 15 2 3 2 Installation Cleara tes z ieg 4 0 a e da a a h be a aui iaa i da a A ee i 15 2 4 Mechanical Installation 2 a ee 15 241 Tower Installation o oo c oe a s osae eae ewe he ee de ee Eee eee ee ee ee a 16 24 2 Rack Installation cv 6 4 es Go a Be MN eee a a Eo ee a 18 2 5 Cable Connection a a ei e ie Se e a a a ae GS a ed 2 5 1 Connecting Input Plug amp Loads e 3 s t cor a deat AS aS wk GS ER ESS Ee Hee a a 21 2 5 2 Ac Input Output Hardwire Installation seo ea wee A a ee ee we a 22 2 5 3 Connecting
24. able be used Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 23 Installation procedures are as follows 1 Remove the receptacle board on the UPS rear panel as shown in Figure 15 Retain the six rear panel mounting screws for securing the box assembly to the UPS Receptacle board Screw 6 pcs Figure 15 Removing the receptacle board 2 Take out the box assembly from the accessories and split it into cover box Base 1 and Base 2 as shown in Figure 16 Set the six screws aside for reassembly of the hardwire box Screw 6 pcs f Cover li d Figure 16 Splitting the box assembly 3 Use two rear panel mounting screws to install Base 1 to the UPS rear panel as shown in Figure 17 Screw 2 pcs Base 1 Figure 17 Installing Base 1 Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 24 2 0 Installation 4 Connect the input power source line neutral and ground cables to the input line L neutral N and ground PE termi nals on the UPS I O terminal block and tighten the fixing screws see Figures 18 and 19 5 Connect the UPS output line neutral and ground cables to the output line L neutral N and ground PE termina
25. acity level The S4K2U 5C battery capacity level is shown in 20 increments 5 The battery level indicators will illuminate as shown in Figure 24 Charging Discharging Flash OFF OFF OFF OFF ON OFF OFF OFF OFF 409 ae i ON Flash OFF OFF OFF I Zz al OFF OFF OFF 41 60 ON ON Flash OFF OFF O Z O Z O Z O D FA O i q 61 80 L alili zZ o Foa O Z O Z 7 D N o Q 7 o Z O z O Z O Q 7 81 100 Il 2 Il Zz zZ a D o ON O zZ O Zz O zZ O zZ Fully croea S O zZ ON O zZ O Z O Zz O zZ O Zz O zZ O Zz O z Figure 24 Battery Level indicators Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 28 3 0 Control amp Indicators 3 2 2 Load Level Indicators The Load Level indicator is composed of five LED bars that illuminate to indicate the relative load on the UPS output in 25 increments 5 The load level indicator will illuminate as shown in Figure 25 0 25 ON OFF OFF OFF OFF 26 50 So ab ON ON OFF OFF OFF 51 75 pro ON ON ON OFF OFF Figure 25 Load Level indicators 3 2 3 UPS Status Indicators UPS status is indicated by five symbols Fault indicator Ac Input indicator Battery indicator Inverter indicator and Bypass indicator Table 6 shows the symbols and their meanings Ta
26. ass O O SPD 8 EMI Rectifier DC to DC Converter Battery L2 N L2 N G G Figure 3 Operating principle diagram The UPS is composed of mains input SPD and EMI RFI filters rectifier PFC inverter battery charger dc to dc converter battery dynamic bypass and UPS output 1 4 1 Surge Protection Device SPD amp EMI RFI Filters The S4K2U 5C has surge protection and filters that protect the connected load from power surges electromagnetic interfer ence EMI and radio frequency interference RFI These features can minimize any surges or interference present in the mains power The filters also prevent surges or interference generated by the UPS from adversely affecting devices connected on the same branch as the UPS 1 4 2 Rectifier Power Factor Correction PFC Circuit In normal operation the S4K2U 5C s rectifier power factor correction PFC circuit converts mains power to regulated dc power for use by the inverter while ensuring that the wave shape of the input current used by the UPS is near ideal Extracting this sine wave input current achieves two objectives Efficient power use by the UPS Reduced reflected harmonics This results in cleaner power being available to other devices in the building not protected by the S4K2U 5C Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 13 1 4 3 Inverter In normal operation the S4K2U 5
27. ative or SolaHD Technical Support for replacement battery kits Batteries may not be able to hold a full charge due to age Check the Load Level indicator and remove non essential loads Recalculate the load and reduce the number of loads connected to the UPS Check the load for faults Fault and Bypass indicators and all LED segments of the Battery Level indicator are UPS is overloaded or the load is faulty illuminated Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com Table 10 Troubleshooting S4K2U 5C SERIES USER MANUAL 41 at JO sn Fault and Bypass indicators and Diagnostic A indicator are illuminated Fault and Bypass indicators and Diagnostic B indicator are illuminated Fault and Bypass indicators and Diagnostic C indicator are illuminated Fault indicator and Diagnostic C indicator are illuminated Fault and Bypass indicators and Diagnostic E indicator are illuminated Fault indicator and Diagnostic A and C indica tors are illuminated Fault and Bypass indicators and Diagnostic C and E indicator are illuminated Fault indicator and Diagnostic A and B indica tors are illuminated Ac Input indicator is flashing Battery indicator is flashing Bypass indicator is flashing UPS shutdown due to temperature conditions Load is on bypass power UPS internal dc bus overvoltage UPS dc dc fault UPS PFC Power Factor Correction Circuit fault UP
28. batteries Contact your local dealer SolaHD representative or SolaHD Technical Support for replacement battery kits UPS has received a signal or command from the attached computer If this was inadver tent ensure the communication cable used is correct for your system For assistance contact SolaHD Technical Support Ensure fan is not blocked up If the fault is not resolved contact SolaHD Technical Support for assistance Contact a qualified electrician to verify site wiring Check battery connections completely power down and restart the UPS NOTE If the battery circuit opens while the UPS is running it will be detected when the next battery test is performed The ac input powers the PFC input and serves as the bypass source If the ac is present but the voltage or frequency exceeds the acceptable range for safe operation with a load the bypass will be disabled and this indicator will flash indicating that the bypass is unavailable For further assistance please contact SolaHD Technical Support at 800 377 4384 847 268 6000 or by e mail at tech solahd com When reporting an issue to Technical Support please include the UPS model number and serial number This information is located on the top panel of the UPS Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 42 9 0Specifications 9 0 Specifications AS AS PES Unit 602x430 x85 237x169x331 shippi
29. ble 6 UPS Status Indicators Fault indicator PR On if the UPS has detected a fault off if there is no fault On when the mains input power is normal off during mains failure flashing when Green A A mains power is outside the specifications Ac Input indicator Battery indicator On when the battery is supplying power off when the battery is not supplying power On when the inverter is supplying power off when the inverter is not supplying Inverter indicator A aa EN power and flashing when mains power is outside the specifications On when the bypass is supplying power off when the inverter is supplying power Bypass indicator gt q ypass ine and flashing when mains power is outside the specifications Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 29 4 0 Operation This section describes checks to be made before starting the UPS how to start the UPS manual battery test manual bypass shutting down the UPS and disconnecting the mains power from the UPS NOTE The 4K2U 5C s battery is fully charged before delivery but some charge will be lost during storage and shipping To ensure that the battery has adequate reserve power to protect the connected load charge the battery for 3 hours before putting the UPS into service 4 1 Startup Checklist for the S4K2U 5C Before starting the UPS perform these checks
30. er models differ largely in the type of receptacles each has Ventilation Slots Operation and Display Panel Figure 1 S4K2U 5C rack tower models front view 1 3 2 Rear Panel Features The rear panel of the S4K2U 5C has these features see Figure 2 USB port Cooling fan Input receptacle Output receptacles Input circuit breaker IntelliSlot port 4 Communication terminal block Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 11 1000 VA models IntelliSlot Port USB Port Input Circuit C14 Input Receptacle Breaker Terminal Block External Battery Communication Cooling Fan Connector C13 Output Receptacles 2000 VA models IntelliSlot Port ysB Port e C20 Input Receptacle Terminal Block External Battery Communication Cooling Fan Connector C13 Output Receptacles 3000 VA models IntelliSlot Port ysB Port Peeled tok oleate C20 Input Receptacle F External Battery C13 Output Cooling Fan Connector Terminal Block Communication C19 Output Receptacles Receptacle Figure 2 S4K2U 5C 230 V rack tower models rear panel components Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 12 1 0Product Description 1 4 Major Components The operating principle of the UPS is illustrated in Figure 3 Input Dynamic Output Byp
31. evice may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Operating this device in a residential area is likely to cause harmful interference that users must correct at their own expense The S4K2U 5C Series complies with the requirements of EMC Directive 2004 108 EC and the published technical stan dards Continued compliance requires installation in accordance with these instructions and use of accessories approved by SolaHD Information for the Protection of the Environment UPS Servicing The UPS makes use of components dangerous for the environment electronic cards electronic components The components removed must be taken to specialized collection and disposal centers Notice to European Union Customers Disposal of Old Appliances This product has been supplied from an environmentally aware manufacturer that complies with the Waste Electrical and Electronic Equipment WEEE Directive 2002 96 CE The crossed out wheelie bin symbol at right is placed on this product to encourage you to recycle whenever possible Please be environmentally responsible and recycle this product through your recycling facility after the product s end of life Do not dispose of this product as unsorted municipal waste Follow local municipal waste ordinances for proper disposal provisions to reduce the environmental impact of Waste Electrical and Electronic Equ
32. frequency conversion Frequency Conversion Mode can be selected using the configuration program Allowable frequency operating modes include Auto Sensing 50 Hz or 60 Hz Bypass Enabled Auto Sensing 50 Hz or 60 Hz Bypass Disabled Frequency Converter 50 Hz Bypass Disabled Frequency Converter 60 Hz Bypass Disabled NOTE The default for all models of the S4K2U 5C is Auto Sensing 50 Hz or 60 Hz Bypass Enabled ZA CAUTION Do not touch the ac input receptacle when the UPS is operating Ac input voltages may still be present even when the ac input indicator is off Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 15 2 0 Installation 2 1 Unpacking Inspection Unpack the UPS and conduct the following checks Inspect the UPS for shipping damage If any shipping damage is found report it to the carrier and your local dealer or SolaHD representative immediately Check the accessories against the delivery list If there are any discrepancies contact your local dealer or SolaHD repre sentative immediately 2 2 What s Included Compact disk containing MultiLink configuration program and user manual One USB cable 2 m 6 1 2 ft long 1000 VA models Two 10 A IEC C13 C14 output cables 2 m 6 1 2 ft long 2000 VA models Three 10 A IEC C13 C14 output cables 2 m 6 1 2 ft long 3000 VA models Three 10
33. ick io siete present P 9 Viac To initiate a manual battery test The low battery and bypass reminder alarms cannot be silenced 2After the alarm is silenced the UPS will reactivate the alarm system to alert of additional problems Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 27 3 1 2 Standby Manual Bypass Button The Standby Manual Bypass button controls output power to connected load s and has two functions see Table 5 Table 5 Functions of Standby Manual Bypass Button Operation Description To initiate a manual transfer of the connected loads to the Manual Bypass Press the button once E p a yP internal bypass if available Press the button twice within 4 seconds while the UPS is in To shutdown the UPS and shut off all power to the Standby Manual Bypass or Battery Mode connected loads 3Ifthe bypass is not available due to voltage or frequency pressing this button once will be ignored 4Perform all necessary shutdown procedures on connected loads before turning off the UPS 3 2 Indicators The operation and display panel has seven indicators see Figure 23 The indicators can be divided into two groups according to the applications level indicators and UPS status indicators 3 2 1 Battery Level Indicators The Battery Level indicator is composed of five sets of LED bars that illuminate and flash to indicate the battery cap
34. ipment WEEE Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 8 Important Safety Instructions Glossary of Symbols AN Risk of electrical shock Indicates caution followed by important instructions Ac input A An Requests the user to consult the manual a Indicates the unit contains a valve regulated lead acid battery PbH2S04 CRY TAR O Recycle EZ Dc voltage Equipment grounding conductor Bonded to ground Ac voltage ON Alarm Silence Battery Test OFF Bypass WEEE X GO2 O Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 9 1 0 Product Description The SolaHD S4K2U 5C Series is a compact on line uninterruptible power system UPS that continuously conditions and regulates its output voltage It is designed to supply microcomputers and other sensitive equipment with clean sine wave input power Upon generation ac power is clean and stable However during transmission and distribution it is subject to voltage sags spikes and complete failure that may interrupt computer operations cause data loss and damage equipment The S4K2U 5C protects equipment from these disturbances The S4K2U 5C continuously charges its batteries from mains power enabling it to supply power to connected loads even when mains power fails This sections describes the UPS its features
35. l block layout 5 3 1 Any Mode Shutdown The purpose of Any Mode Shutdown is to shut down the UPS output by turning off the rectifier inverter and static bypass switch so that there is no power to the loads Any Mode Shutdown can be operated locally and remotely as described as follows Local Any Mode Shutdown can be performed by shorting Pin 1 and Pin 2 Remote Any Mode Shutdown can be performed by a switch connected to Pin 1 and Pin 2 and mounted at a remote location NOTES Remote Power off will be performed either by NO or NC contact of Any Mode Shutdown depending on the settings in the configuration program A current limited source 12 V dc 50 mA will be available from the UPS The connection to the UPS for remote connection will be via terminal block connector Any Mode Shutdown wiring must conform to all national regional and local wiring regulations ZA WARNING When the Auto Enable output option is selected and the UPS output is disabled using Pin 1 and Pin 2 the S4K2U 5C s output can turn on automatically and without warning if the Pin 1 and Pin 2 connection is changed 5 3 2 Battery Mode Shutdown Battery Mode Shutdown permits shutting down the UPS by turning off the rectifier inverter and static bypass switch so that there is no power to the load when the UPS is on battery Battery Mode Shutdown can be performed locally or remotely Local Battery Shutdown can be performed by shorting Pin 3 and Pin 4
36. ls on the UPS I O terminal block and tighten the fixing screws see Figures 18 and 19 Output cable Input cable O HEO 8 PO Ol QO O L oa Leal a O ol HO oul OO alc 30 Lo N PE PE NIL AC OUTPUT AC INPUT Figure 19 UPS I O terminal block 6 Use two rear panel mounting screws to install Base 2 to the UPS rear panel as shown in Figure 20 Base 2 O Screw 2 pcs Figure 20 Installing Base 2 7 Insert the input and output cables hardware into the slots on Base 2 and Base 1 Hand tighten the securing nuts to Base 2 and Base 1 8 Set the box onto the Base 1 and Base 2 cable hardware assemblies Use the four box assembly screws to fasten the box to the bases see Figure 21 9 Using the hardware securing nuts tighten the input and output cable assemblies to the box and bases see Figure 21 Base 1 JN oy Box eLOHEHOH J 4 Soro 3 Fe Base 2 ox 4 P Screw 4 pcs Figure 21 Installing the box Clearwater Tech Pho
37. ne 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 25 10 Use two box assembly screws to install the cover onto the box as shown in Figure 22 Screw 2 pcs Cover g Figure 22 Installing the cover 11 Connect the other end of the UPS output line neutral and ground cables to the load 2 5 3 Connecting Battery Cables 1 Switch off the input breaker of the battery cabinet 2 Take out the battery cable included with the battery cabinet 3 Connect one end of the battery cable to the external battery connector on the rear panel of the UPS and connect the other end to any battery port on the rear panel of the battery cabinet 4 Switch on the battery breaker on the rear of the external battery cabinet 5 Use the Configuration Program included with the UPS to specify the number of external battery cabinets connected to the S4K2U 5C See Table 14 for approximate battery run times 2 6 Connecting Communication Cables Communication cable connection includes USB and option card cables 2 6 1 Connecting USB Communication Cables 1 Take the USB communication cables out of the accessories box 2 Insert one end of the USB communication cable into the USB port on the rear panel of the S4K2U 5C see Figure 2 3 Insert the other end of the USB communication cable into the USB port of the com
38. ng 717 570x262 28 2 x 224x103 90 to 100 Loading 196 V 26 280 ac 70 to 90 Loading 184 Vac 280Vac 30 to 70 Loading 161 Vac 280V ac 096 to 30 Loading 115 Vac 280Vac Input power receptacle IEC 320 C14 Output receptacles IEC 320 C13 x 6 IEC 320 C19 x 1 Overload 200 for 2 seconds 150 for 55 minute with transfer to bypass seconds with transfer to bypass seconds with transfer to bypass Operating temperature 0 C to 40 C 32 F to 104 F see Table 12 for operating temperature parameters Storage temperatures 15 C to 50 C 5 F to 122 F Relative humidity 0 to 95 non condensing Operating elevation Up to 3 000 m 10 000 ft at 40 C 104 F without derating Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 43 Table 11 UPS Specifications ENE AAA AA 4K2U1000 5C 4K2U2000 5C S4K2U3000 5C Storage elevation 15 000 m 50 000 ft max lt 43 dBA max 1 m 3 ft front amp lt 48 dBA max 1 m 3 ft front sides sides lt 46 dBA max 1 m 3 ft rear lt 48 dBA max 1 m 3 ft rear AGENCY Safety EC EN AS 62040 1 1 2008 RFI EMI IEC EN AS 62040 2 274 Ed CISPR22 Class A Surge immunity 1EC62040 2 2 Ed Transportation ISTA Procedure 1A Audible noise Table 12 Battery Cabinet Specifications Model Number Parameters S4K2U48BATC S4K2U96BATC Used with UPS models S 4K2U1000 5C S4K2U2000 5C S4K2U3000 5C DI
39. nge 4 5 10 V Rated Current 30 mA Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 35 6 0 Battery Cabinet Optional battery cabinets are available for the S4K2U 5C The battery port and input breaker are on the battery cabinet s rear panel as shown in Figure 27 For battery cabinet specifications refer to Table 12 For battery run times refer to Table 14 Input Breaker Battery Ports Figure 27 Battery cabinet ZA WARNING Do not contact the battery ports and ground without wearing protective gloves and clothing and taking other precautions against electrical shock The battery loop and ac input are not insulated which may cause a dangerous voltage between the battery ports and ground Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 36 7 0Maintenance 7 0 Maintenance This section describes replacing the internal battery pack precautions and checking the UPS s status and functions 7 1 Replacing the Internal Battery Pack The S4K2U 5C is designed to allow the user to replace the internal battery pack safely Read the safety cautions before proceeding Contact your SolaHD representative to obtain the part number and pricing of the appropriate replacement 7 1 1 Battery Replacement Procedures 1 Remove the front metal bezel cover from the UPS 2 Loosen and remove the six
40. own Set the wiring mode of Remote Shutdown Set the Auto Enable output Set the Auto Battery test to 7 14 21 or 28 days Select the number of external battery cabinets connected to the UPS to adjust the remaining run time calculated by software products Select one of multiple output voltages to match various voltages see Table 7 Table 7 Output Voltage Option All Models Factory Default V ac Output Voltage Option V ac 230 220 230 240 ZA WARNING The output voltage settings cannot be changed while the UPS is on and powering connected loads NOTES Programming the output voltage of a 230 V model to 220 V automatically derates the UPS to 96 of both the VA and Watt ratings Refer to 9 0 Specifications for VA and Watt ratings The configuration program is compatible with UPS models S4K2UXXXX 5C as in S4K2U3000 5C It is not compatible with earlier versions of the S4K2U 5 UPS A computer running Windows 2000 XP or Vista is required to set up and run the configuration program Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 33 5 3 Terminal Block Communication The terminal block includes eight pins as shown in Figure 26 1 o Any Mode 2 o Shut Down 3 o Battery Mode 4 o Shut Down 5 o Battery Mode 6 o 7 2 Low Battery 8 o Figure 26 Termina
41. position depressing the retaining latch and then pulling inner member from bracket assembly see Figure 8 Bracket assembly Retaining latch Inner member Figure 8 Pulling inner member from each bracket assembly 3 Determine the S4K2U 5C mounting position inside the racks vertical rails A CAUTION Install the S4K2U 5C as low as possible in the rack to reduce the risk of tipping 4 Attach the rear member of each bracket assembly to the rack s rails with two factory supplied M5 screws see Figure 9 IPEN P 8 ar ts AURDEREEREERE Vertical pole He a M5 screw 4 pcs ee Rear member lt Front member E R Ri R E R R R R PODORUERDERRERE Figure 9 Installing rear member of each bracket assembly Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 19 5 Extend the bracket assembly by sliding the front member forward until it touches the rack s front vertical rails adjustable length 457 813 mm 18 32 in Use two M5 screws to fix each front member onto the front vertical rails through the installation holes Make sure that bracket assemblies are at the same mounting height on all four rack rails as shown in Figure 10 Front Vertical Pole IS A Front Member M5 Screw 4pcs Ap e
42. puter 2 6 2 Installing the Optional IntelliSlot Card 8 Communication Cables 1 Remove the protective cover of the IntelliSlot port on the S4K2U 5C and set it aside 2 Insert the IntelliSlot card into the IntelliSlot port and secure it with screws 3 To connect any cable associated with a IntelliSlot card refer to the user manual provided with the card To configure and use the IntelliSlot communication card refer to the card s user manual Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 26 3 0 Control amp Indicators 3 0 Control Indicators The operation and display panel shown in Figure 23 is on the front panel of the S4K2U 5C Battery Level indicators Load Level indicators Fault indicator Bypass indicator Ac Input indicator On Alarm Silence Manual ree Battery Test button SO LAD Inverter indicator Standby Manual Bypass button Battery indicator Figure 23 Operation and display panel 3 1 Control Buttons The operation and display panel has two control buttons On Alarm Silence Manual Battery Test and Standby Manual Bypass 3 1 1 On Alarm Silence Manual Battery Test Button The On Alarm Silence Manual Battery Test button controls output power to connected load s and has three functions see Table 4 raton a en COM CETSTOY7T77 ON nats ess the button for at least half a second while operating in Mains V ac er Manual Battery Test s
43. re MultiLink can be configured to shut down the UPS as well MultiLink can also be configured for use without the USB cable when the IntelliSlot SNMP Card Catalog number SNMPWEB CARD is installed in the UPS An optional MultiLink license kit permits shutting down the UPS over a network For more information about the MultiLink license kits visit our Web site at www solahd com or contact SolaHD at 800 377 4384 847 268 6000 5 2 USB Port Communication The standard B type USB port is used to connect the UPS and network server or other computer system using MultiLink The Configuration program can be completed through the communication port Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 32 5 0 Communication 5 2 1 Configuration Program Accessing the Configuration Program via USB is a new feature of the S4K2U 5C For most users the factory default settings will be adequate This section illustrates the features available for modification as well as the factory default settings The USB configuration program allows these features of the S4K2U 5C to be changed e gt 4 2 Enable Disable Auto Restart Select frequency converter operation with a fixed output frequency of 50 Hz or 60 Hz bypass disabled Set the Low Battery Warning alarm time from 2 to 30 minutes Enable Disable the Auto Battery test Enable Disable Auto Restart after removing Remote Shutd
44. re aman Mrs Terminal Tightenin Model VA Input Current Rating External Overcurrent Accepted by mee a E 105 C C Wi z Protection oppenWire Terminal Block 1000 VA 16 AWG 1 31 mm 8 AWG 8 36 mm 20 in Ib 2 25 N m 2000 VA 16 AWG 1 31 mm 8 AWG 8 36 mm 20 in lb 2 25 N m 3000 VA 13 0 A 14 AWG 2 08 mm 8 AWG 8 36 mm 20 in Ib 2 25 N m NOTES Make sure the UPS is turned off and unplugged before removing the original cord receptacle board To install the cable box the original cord receptacle board must be removed and disconnected from the terminal block The cable sizes and distribution methods used during installation are subject to local national electrical codes of practice and therefore are not detailed here Table 3 details the standard current ratings The UPS rating plate gives details of the current ratings for alternative output voltages When choosing the input and output cables users should strictly adhere to Table 3 for cable dimensions Failure to observe Table 3 could result in personnel injury or damage to the UPS When installing the cable box make sure that the input and output cables do not interfere with the position the UPS or external battery connectors User needs to supply hardware for securing input and output cables Section 2 5 3 describes the connection of optional external batteries Dc battery connections may not be hardwired Safety EMC certification requires that the supplied battery c
45. ring off the UPS the UPS ceases output and the load is powered off Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 31 5 0 Communication This section describes UPS communication over the three types of communication connections on the rear of the S4K2U 5C IntelliSlot port USB port standard B type Terminal block communication A CAUTION To maintain safety SELV barriers and for electromagnetic compatibility signal cables should be segregated and run separately from all other power cables 5 1 IntelliSlot Communication Cards The IntelliSlot port accepts two optional cards IntelliSlot SNMP card Catalog number SNMPWEB CARD IntelliSlot Relay card Catalog number RELAYCARD INT The IntelliSlot SNMP card Catalog number SNMPWEB CARD provides SNMP monitoring and control of the UPS across the network The IntelliSlot Relay card Catalog number RELAYCARD INT provides dry contact relay outputs for custom wired appli cations and delivers support for built in shutdown for AS 400 systems Follow instructions provided with the IntelliSlot card to configure MultiLink the UPS or any additional ancillary product for the S4K2U 5C These instructions are also available at www solahd com multilink 5 1 1 MultiLink MultiLink monitors the UPS continuously and can shut down your computer or server in the event of an extended power failu
46. s When the S4K2U 5C enters Battery Mode the UPS sounds a half second beep at 10 second intervals When approximately 2 minutes of run time remains the beeps sound every 5 seconds to warn that the battery is getting low this low battery warning is user configurable In Battery Mode the Ac Input indicator goes off and the Battery Level indicators illuminate Each Battery Level indicator represents a 20 capacity level As capacity decreases fewer indicators remain illuminated Refer to 8 0 Troubleshooting For approximate battery run times refer to 9 0 Specifications Table 13 The times in Table 13 are approximate They are Pp y P pp y based on resistive loads and an ambient temperature of 25 C 77 F To increase this time turn off non essential loads such as idle computers and monitors or add optional external battery cabinets A CAUTION Turning off the S4K2U 5C while in Battery Mode will result in loss of output power If the UPS is turned off manually it must be manually restarted after mains power returns If the UPS is turned off by a communication signal or because the batteries are depleted it will operate as selected in the configuration program for Auto Restart refer to 5 2 1 Configuration Program 1 5 4 Battery Recharge Mode Once mains power is applied to the S4K2U 5C the battery charger begins charging the batteries 1 5 5 Frequency Converter Mode All models of the S4K2U 5C are capable of
47. s illuminate during the manual battery test a second time replace the batteries and contact your local SolaHD representative or SolaHD Technical Support Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 30 4 0 Operation 4 4 Manual Bypass Press the Standby Manual Bypass button once while the UPS is in Mains V ac Mode the UPS will transfer the connected loads to the internal bypass If the internal bypass is not available due to mains power problems pressing this button once will be ignored Bypass operation is indicated by an audible alarm and illuminated amber Bypass indicator If other indicators are illuminated refer to 8 0 Troubleshooting 4 5 Shut Down the S4K2U 5C 1 Transfer the UPS to manual bypass by pressing the Standby Manual Bypass button once If manual bypass is not avail able disregard the first step 2 Press the Standby Manual Bypass button twice within 4 seconds to shut down the UPS Power to the connected loads is now off 4 6 Disconnecting Input Power from the S4K2U 5C 1 Once the UPS has been shut down as detailed in 4 5 Shut Down the S4K2U 5C disconnect the input cable plug 2 Wait 30 seconds and verify that all indicators have turned off and the fan has stopped this indicates that the power off is complete 3 Ifthe UPS has an external battery cabinet turn the external battery cabinet breaker switch to the off position After powe
48. scribed in Table 9 amar Battery replacement 2 second beep every 60 seconds Wiring problem including line to neutral reversal or a loss of proper indi grounding for UPS Bypass reminder 1 second beep every 2 minutes 8 2 Troubleshooting In the event of an issue with the UPS refer to Table 10 to determine the cause and solution If the issue persists contact SolaHD Technical Support Table 10 Troubleshooting master en Ensure the UPS is off Disconnect all loads and UPS fails to start when the On Alarm Silence UPS is short circuited or overloaded ensure nothing is lodged in the output recep Manual Battery Test button is pressed tacles Ensure loads are not defective or shorted internally UPS is operating from Battery Mode Ensure UPS is not plugged in UPS is securely plugged into the wall recep tacle UPS is operating from Battery Mode Save data Battery indicator is illuminated UPS input protection fuse has blown opened and close applications Replace UPS input fuse then restart the UPS UPS is operating from Battery Mode Save data Mains power is our of tolerance and close applications Ensure mains supply voltage is within acceptable limits for the UPS Keep the UPS plugged in continuously for at Ss least 24 hours to recharge the batteries UPS is overloaded Check Load Level indicator and reduce the load UPS has reduced battery time on the UPS Replace the batteries Contact your local dealer SolaHD represent
49. ss from output overload Half second beep every half second On bypass due to overtemperature condition 1 second beep every 4 seconds On bypass due to dc bus overvoltage 1 second beep every 4 seconds On bypass due to dc dc power supply failure 1 second beep every 4 seconds PFC failure 1 second beep every 4 seconds On bypass due to inverter failure 1 second beep every 4 seconds UPS failed battery test 2 second beep every 60 seconds UPS shutdown by command from communication USB port or IntelliSlot port No audible alarm UPS failure includes dual fan failure single fan failure under certain condi a Continuous horn tions and battery charger failure gt R w Internal battery source not available Check battery connection power down and reboot the UPS Continuous horn Battery indicator flashing Line to neutral reversal in the ac input power supply or a loss of proper grounding for the UPS UPS cannot start in standby status continuus nor Ac Input indicator flashing Bypass indicator flashing Mains power voltage or frequency is our of tolerance bypass is unavailable n a Note A E indicators are shown in Figure 23 Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 40 8 0Troubleshooting 8 1 2 Audible Alarm An audible alarm will sound in conjunction with the visual indicators to indicate a change in UPS operating status The audible alarm will sound as de
50. tion 2 4 Mechanical Installation The S4K2U 5C may be installed as a tower or in a rack depending on space and use considerations The S4K2U 5C may be used alone as a single UPS or with up to four battery cabinets NOTE When installing the UPS or making input output connections comply with all relevant safety codes and standards 2 4 1 Tower Installation To install the S4K2U 5C as a tower 1 Take out support bases from the accessories see Figure 4 Support Bases Spacers Connectors P hee ale 2 If optional external battery cabinets will be connected to the UPS take out the spacers shipped with the battery cabinet Figure 4 Support bases 3 Connect the spacers and the support bases as shown in Figure 4 Each S4K2U 5C needs two assembled support bases one in the front and one in the rear 4 Adjust the direction of the operation and display panel and logo on the S4K2U 5C a Remove the front metal bezel cover as shown in Figure 5 Screws 2 pcs Front Metal Bezel Cover Figure 5 Remove the front metal bezel cover Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 17 b Using the finger grips on the display panel gently pull and rotate 90 degrees clockwise and snap it back into position as shown in Figure 6 Operation and Display Panel Rotated Clockwise 90 Degrees Figure 6 Rotate the operation and display
51. to the S4K2U 5C Each cabinet will increase the battery recharge time 2 5 Cable Connection The S4K2U 5C rear panel has input and output receptacles Refer to 1 3 2 Rear Panel Features for details The battery cables are supplied with the battery cabinet 2 5 1 Connecting Input Plug amp Loads NOTE Ensure that all the loads are turned off Prepare an input power supply that is properly protected by a circuit breaker in accordance with national and local electrical codes The wall receptacle must be grounded SolaHD recommends installing an upstream circuit breaker of the same series as the S4K2U 5C s input circuit breaker The upstream breaker should be the same or higher capacity than the UPS input circuit breaker The specification of input circuit breaker on the rear panel of UPS is shown in Table 2 Table 2 Input Circuit Breaker Specification 1 Plug all loads into the output receptacles on the rear panel of the S4K2U 5C NOTE Distribute loads evenly across all receptacles to prevent overloading individual receptacles 2 Plug the input receptacle of the S4K2U 5C into the input power connection Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com 22 2 0 Installation 2 5 2 Ac Input Output Hardwire Installation ZA CAUTION This installation must be performed by competent electrical personnel and wired in accordance with local and national elec trical codes
52. zzer and indicators are normal 2 Press the On Alarm Silence Manual Battery Test button to check again whether the indicators are on and the UPS is operating normally 3 Press the On Alarm Silence Manual Battery Test button for 3 seconds after Inverter Mode the UPS should initiate battery self test Check to determine whether the battery is operating normally If not stop and contact your local SolaHD representative or SolaHD Technical Support Clearwater Tech Phone 800 894 0412 Fax 208 368 0415 Web www clrwtr com Email info clrwtr com S4K2U 5C SERIES USER MANUAL 39 8 0 Troubleshooting This section indicates various UPS symptoms a user may encounter and troubleshooting steps in the event the UPS develops a problem Use the following information to determine whether external factors caused the problem and how to remedy the situation 8 1 UPS Symptoms The following symptoms indicate the S4K2U 5C is malfunctioning The relative indicators will illuminate indicating the UPS detected a problem An alarm will sound indicating that the UPS requires attention 8 1 1 Indicators In addition to the fault indicator being illuminated one or more of LED segments of Battery Level indicator will also be illuminated to provide a diagnostic aid to the user as shown in Figure 31 The descriptions are listed in Table 8 Figure 31 Battery Level indicator Table 8 Indicator Descriptions Diagnosis Audible Alarm On bypa
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