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PET TUTOR® - Smart Animal Training Systems

1. c c ssssssccccccssseeeeeeseeeee 17 CONNECTING THE PET TUTOR THE CONTROLCENTE N n n ban ANKO E E 17 TROT Steve ca hae ceed tpn aise an uae EE Selon tae err r rere 17 ner n OCD 18 Daskan eee ete ee eet Cee Re A ee ee oe 18 TE E es 19 DAJNOSUCS TE oe sec est DD 19 TRAINING 19 FREQUENTLY ASKED QUES TIONS ayay i keli eya d n b l N k W y uye ka Wene VAKA 20 SPECIFICATIONS ass cance 21 IMPORTANT HEALTH INFORMATION AND SAFETY PRECA U TIONS s ssssccsssssssssssssseseseeeeeeeeee 21 SAFETY PRECAUTIONS FON AC ADAP TER ka Ena ke kO Ki Se S R e a 22 Servicing OF DOUDIO TNSUIGLCC Products erria AE JJ_ aa 22 SAFETY PRECAUTIONS TOR THE PET TUTOR REMOTE K Y e nag b d a ka lak bu i la ye6 ke H n Sa baq 22 MEDOR 22 SAFETY PRECAUTIONS FOR DIRECT SUN LIGE T a S a n 23 FO REPLACE BATTERIES 23 IMPORTANT BAT TERY INFORMA TION Ne a EA Ke 23 TO PLUG THE PET TUTOR TO AN OU TLE P ia 4444 4441445454444445 5445445245525140 445 402 5445444445033444 W k N 24 ST
2. REPLACE BATTERIES To open the compartment located under the feeder pull the tab to unlatch the battery compartment door Insert 2 D alkaline batteries Reposition cover by pushing the lid in place until it clicks CAUTION 1 As with all small batteries the batteries used with this product should be kept away from small children who still put things in their mouths If they are swallowed promptly see a doctor and have the doctor phone 202 625 3333 collect In other countries have the doctor call your local poison control center 2 Make sure the batteries are inserted correctly and always follow the Pet Tutors and battery manufacturers instructions 3 Donot mix old batteries and new batteries in alkaline standard carbon zinc or rechargeable nickel cadmium batteries IMPORTANT BATTERY INFORMATION Please retain this information for future reference Batteries should be replaced by an adult CAUTION 1 Always follow the instructions carefully Use only batteries specified and be sure to insert item correctly by matching the and polarity markings Do not mix old and new batteries or standard carbon zing with alkaline batteries Remove exhausted or dead batteries from the product Remove batteries if product is not to be used for a long time Do not short circuit the supply terminals Should this product cause or be affected by local electrical interference move it away from other electrical equipment Reset
3. batteries are NOT recharged to prolong battery life Locking tabs There are two tabs at the top and two at the bottom Press the two locking tabs on opposite sides of the tube either top or the bottom to disassemble the feeder Note If your dog has special dietary needs consult with your veterinarian before using this product remote Top end cap Stainless steel handle Power status light Treat low status light Power on off button Volume button Manual feed amp Tone selection interior of feeder which holds treats Blue dispense marker light inside feeder Feeder on Floor Mount Brushes A C Adapter Electronics Module About the Buttons on the Feeder Button Light amp Action Button Status Indicator What si Power Turn feeder on off Press and hold for about 3 seconds until it beeps and flashes battery is sufficient battery is getting low adapter Volume Press and release for desired volume Mute Low Medium High Feeder Status Light Check hopper for treat quantity Power Volume Recalibrate the feeder If the feeder repeatedly dispenses more than 5 6 treats the unit needs recalibration Empty all treats out of the hopper and press the manual button multiple times until the feeder is completely empty Make sure the lid is on the top of the feeder Hold the top and middle button until you hear a beep Volume Manual Feed Pai
4. flashing 2 On the Remote repeat step 1 i e simultaneously press and hold buttons 2 3 until the remote beeps then release both buttons The remote pairing is now cleared and ready for fresh pairing see Initial Pairing of a Feeder to a Smart Remote after you have cleared the pairing memory on the feeder 3 Feeder simultaneously press and hold Volume Manual Feed buttons until the feeder beeps then release both buttons 4 the Feeder repeat step 3 i e simultaneously press and hold Volume Manual Feed buttons until the feeder beeps then release both buttons The feeder pairing memory is now cleared and ready for fresh pairing see Initial Pairing of a Feeder to a Smart Remote Re calibration of the feeder s treat detectors With medium size treats the Pet Tutor will typically dispense 1 3 treats at a time With very small treats it may dispense up to 4 5 treats The Pet Tutor has two sensors located above and below the brushes that detect treats as they go through the chute The sensitivity of those sensors is set at the factory and typically would not require re calibration When using very small treats or dark colored treats a re calibration of the detectors may sometimes improve the precision of the number of kibble dispensed at every dispense cycle If a large number of treats is consistently dispensed this procedure may help reduce that number 1 Remove all treats from the
5. provoquer 24 d interf rences et 2 cet appareil doit accepter toute interf rence y compris les interf rences pouvant causer un mauvais fonctionnement du dispositive ONE YEAR NON TRANSFERABLE LIMITED WARRANTY WHAT IS COVERED Smart Animal Training Systems LLC hereinafter referred to as SATS owner of the PetTutor products warrants to the original retail consumer purchaser and not any other purchaser or subsequent owner that its PetTutor product when subject to normal and proper residential use will be free from defects in material or workmanship for a period of one 1 year from the purchase date An original retail consumer purchaser is person or entity who originally purchases the product or a gift recipient of a new product that is unopened and in its original packaging When serviced by SATS Customer Service SATS covers labor and parts for the first year of ownership after the first year a service or upgrade charge will apply relative to replacement of the product with new or refurbished items at SATS sole discretion The limited warranty is non transferrable and shall automatically terminate if the original retail consumer purchaser resells the SATS product or transfers the property on which the SATS product is installed In the event of defect these are your exclusive remedies PROPER PRODUCT USE This product is designed only for use with domesticated animals do not use this product for any other pu
6. switching off and back on again or removing and reinserting batteries if necessary W d a S u 23 7 RECHARGEABLE BATTERIES Do not mix these with any other types of batteries Always remove from the product before recharging Recharge batteries under adult supervision DO NOT RECHARGE OTHER TYPES OF BATTERIES 8 As with all small items these batteries should be kept away from children if swallowed seek medical attention immediately TO PLUG THE PET TUTOR TO AN OUTLET When you don t want to use batteries or need to operate the Pet Tutor for an extended period of time and want to conserve your batteries you can plug the device directly to an electrical outlet with the AC adapter 1 Plug the two prongs of the AC adapter into a standard wall outlet 2 Plug the jack into the corresponding plug on the bottom of the feeder 3 Turn feeder on and operate FCC STATEMENT For regulatory identification purposes your product number is Feeder FCC ID 2AB7I FEEDERO1 Remote FCC ID 2AB7I REMOTEO1 This device complies with 47 CFR part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuit to 47 CFR Part 15 of the FCC Rules These lim
7. 3 beeps 3 blinks Manual feeder 2 Sound Trigger Silent Mode 2 for Time of Day If paired 2 beeps 1 blink 3 beeps 1 blink Manual feeder 3 Movement trigger Orientation trigger If paired 2 beep 2 blinks 3 beeps 3 blinks 28
8. ATE MEN onora 24 STATEMENT INDUSTRY CANADA N D Q kak ME Qun 24 ONE YEAR NON TRANSFERABLE LIMITED WARRANTY sscs sssssccs sssssccsesesesssseeesereoooeeeeeeee e 25 CUSTOMER OA 27 QUICK STARTYOUR PET TUTOR EE WENA 28 Remote Buttons QUICK Reference tes 28 COMPANY STATEMENTS VISION The Smart Animal Training Systems products strive to be such easy and effective animal teaching devices that positive reinforcement becomes the most widely used method of animal trainers and guardians MISSION The Pet Tutor provides a positive reinforcement training method through the use of simple reliable and adaptable technology that enhances the training experience of trainers guardians and their pets VALUES We believe that all pets deserve respect and humane treatment We believe learning science has proven the effectiveness of positive reinforcement methods and they apply equally well to pets working service animals and zoo animals We believe technology when correctly applied can facilitate the learning process between pets and their caregiver We believe animals are always learning so teaching should be able to happen wherever they are HOW THE PET TUTOR WORKS The Pet Tutor is an advanced Smart Remote Training System to deliver treats or dry food lt dispenses t
9. How many treats will The number of treats dispensed at once may vary with the size of treats With larger the Pet Tutor size treats up to 3 4 of an inch in diameter only one will go through most of the dispense time With very small treats like puppy food more treats are likely to be dispensed per cycle of cycles with a typical size kibble the feeder has not jammed I have multiple pets We highly recommend that you use the Pet Tutor for only one animal at a time If I still use the Pet you have multiple pets you will need to separate them If you have one Pet Tutor Tutor per animal however you will be able to train multiple pets at once You may for instance reward all of them at once for staying on their place mat Note if you have pets with food guarding tendencies keep them separate from the others My remote light is not Make sure that your remote is fully charged If so your remote might have gone to coming on when I press sleep to save the battery the button Why is my remote When the feeder is empty or not responding the remote will flash a red light Go flashing red check the feeder How long will the When on continuously the remote will last 8 9 hours remote run once fully charged How long will the With factory default settings typical 2 D cell batteries will run the unit about 40 feeder run on hopper loads of treats batteries How far be with The distance will vary according to th
10. ING THEM ON TO THE ELECTRONICS MODULE AN Floor base Hand wash with warm soapy water and dry thoroughly DO NOT PLACE IN THE DISHWASHER DO NOT PUT ON TOP OF A ELEMENT Crate mount Wipe the chute out with a damp cloth Remote Wipe off with hand sanitizing wipe or computer wipe AVOID THE MIC AND SPEAKER ON THE REMOTE DO NOT LET YOUR PET PLAY WITH THE REMOTE 16 THE PET TUTOR CONTROL CENTER PROGRAM FOR COMPUTERS You can access the Pet Tutor Control Center after you download the program and plug in the remote to your computer using the USB cable provided You will first need to download the Pet Tutor Control Center from our website www PetTutor biz The Control Center allows you to change factory settings set time of day triggers trigger the unit from the Internet log activities and facilitate factory trouble shooting The blue feed button at the top right of the screen triggers one dispense cycle on the feeder CONNECTING THE PET TUTOR TO THE CONTROL CENTER 1 With the USB cable connect the micro USB jack to the remote and the USB jack to the computer 2 Turn on the feeder then press button 1 on the remote to wake up the remote and ensure it is communicating to the feeder 3 Open the application on your computer 4 Select the remote from the drop down at the top right hand corner then press the connect button A window should open and confirm that the application is connect
11. PET TUTOR USER MANUAL Smart Animal Training Systems LLC 133 W Market St Suite 360 Indianapolis IN 46204 2801 www SmartAnimalTraining com Copyright 2014 Smart Animal Training Systems LLC All rights reserved Pet Tutor User Manual April 2014 CONTENTS COMPANY E E a 4 VISION orriren a E REE E I NEE EEE E E E EEIE A OOA 4 PEE Pace A E T A 4 NAPOT a A eT TORE 4 HOW THE PEFTUTOR W NA KN n Ka RNN AN 5 WHAFSINTHE K EA e LEN HERAN E Kl Ve KNN K AQ OY E k n Kek 6 EIEE 5 5 DEL Lr ee eee A ne KO Pe A KA A AE K N A KA ee ee ene 7 ADOOE MEBUtONS ON ANE 9 The Pet Tutor pre programmed factory settings 10 PRE aersavestonsa ees 11 The Remote Functions Button actions Quick press 1 beep hold 2 beeps long hold 3 beeps 12 Parno COG 13 Recalibralion of the feeder s treat DCLCCLONS ccc ls ny n Ayla a kaka Aa ka a EEE AA awakl ak 13 TALONINI RS ATi RAD IV LOIN acoso che eo city ia igs Saude A 14 PREPARING THE PET TU DON nc niy Wik nn y i 15 QUICK START OPERA TING THE PET TUTOR 15 CARE AND CITANIN G 16 THE PET TUTOR CONTROL CENTER PROGRAM FOR COMPUTERS
12. SATS labor charges or any expenses whatsoever in connection with the removal repair or installation of either the original or replacement component s relative to in ground fence installation kennel installation pet door installation and other permanent semi permanent or fixture type installations on the retail consumer purchaser s property REGISTERING THE PRODUCT Within thirty 30 days of purchase please go to www pettutor biz register to register your purchase A sales receipt shall be required to obtain warranty coverage Please keep this information in a safe place MAKING A WARRANTY CLAIM To obtain warranty service call the PetTutor Customer Care center In the United States at 877 250 2694 Or email support pettutor biz 25 Pursuant to this non transferrable limited warranty SATS will replace the part with a new or refurbished part This non transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non transferrable limited warranty period DISCLAIMERS REPLACEMENT AS PROVIDED UNDER THIS NON TRANSFERRABLE LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER NEITHER LABOR TO REMOVE THE PART NOR LABOR TO INSTALL THE REFURBISHED OR REPLACED PART IS COVERED THIS NON TRANSFERRABLE LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES SATS EXPRESSLY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION
13. THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SATS ALSO DISCLAIMS AND EXCLUDES ALL LIABILITY FOR INCIDENTAL CONSEQUENTIAL PUNITIVE DIRECT INDIRECT SPECIAL OR ANY OTHER DAMAGES ARISING OUT OF OR CONNECTED WITH THE PURCHASE USE OR MISUSE OF THIS PRODUCT OR FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES OR BREACH OF CONTRACT OR OTHERWISE PURCHASER ASSUMES ALL RISKS AND LIABILITIES FROM THE USE OR MISUSE OF THIS PRODUCT SATS DOES NOT AUTHORIZE ANY OTHER PERSON OR AGENT TO MAKE ANY OTHER EXPRESS OR IMPLIED WARRANTIES FURTHERMORE SATS WILL NOT BE LIABLE FOR ANY LOSS DAMAGE OR INJURY RESULTING FROM DELAY IN DELIVERY OF REPLACEMENT PARTS OR FOR ANY FAILURE BY SATS TO PERFORM COVERED REPAIR WORK DUE TO CIRCUMSTANCES BEYOND SATS S CONTROL GOVERNING LAW This non transferrable limited warranty shall be governed by the law of the State of Indiana U S A and by the laws of the United States of America excluding any conflicts of laws principles that would result in a change of exclusive jurisdiction and venue from the federal and state courts of Indianapolis Indiana Furthermore the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non transferrable limited warranty These warranties give you specific legal rights and you may also have other rights that vary from state to state or country to country Some states or countries do not all
14. al liabilities and damages Retain and follow all product safety and operating instructions Observe all warnings in the operating instructions on the product To reduce the risk of bodily injury electric shock fire and damage to the equipment observe the following precautions CAUTION The Pet Tutor and its accessories are only intended for working with pets Do not use for working with humans children or adults Using the Pet Tutor products in a manner other than specified in the user manual may cause injury Do not leave the Pet Tutor products accessible to your pet s when unsupervised When setting your Pet Tutor to work in your absence make sure to leave the feeder and the remote out of reach of your pet 1 on a counter outside a crate or kennel To reduce the risk of injury close supervision is necessary when the product is used near children 21 SAFETY PRECAUTIONS FOR AC ADAPTER Plug the AC adapter only into a power source in accordance with the input voltage ratings marked on the AC adapter This product is intended for use when supplied with power from the internal batteries or external AC adapter Replace the AC adapter only with Pet Tutor AC adapter included with your device Use of an incorrect AC adapter can cause the battery to catch fire or explode and may result in injury to persons or damage to the equipment Do not operate this product with a damaged cord or plug or after the product malfunctions o
15. e conditions indoors outdoors mounted on the remote and still the crate or on the floor and can vary between 50 100 ft Barriers such as walls or operate the feeder metallic surfaces will decrease the distance What is the capacity of The feeder can hold up to 5 cups of food the feeder What if my pet wants to The unit can be used in a number of ways to prevent chewing including hanging chew the unit setting on a counter to dispense on the floor or use the chase feed option to dispense away from the unit You can also reverse mount the unit and keep it inside a crate while your pet is loose in the house What material is the The plastic in contact with food is made of a strong polycarbonate material which is unit made from food safe The feeder tube and the brushes are dishwasher safe The interior food slide and the handle are stainless steel 20 SPECIFICATIONS 50 100 feet depending on Range Feeder Remote conditions 880mAh 3 6V Li ion Lithium lon Battery Over 500 charges Rechargeable Number of feeders Simultaneous control Approx 16 000 dispense cycles Battery 2 D cell depending on conditions Input 110 120 V 50 60 Hz 0 15A Wall power Wall Charger Output 5V 1A Impor tant Please read all of the information before using the Pet Tutor IMPORTANT HEALTH INFORMATION AND SAFETY PRECAUTIONS When using this product the safety precautions below must be taken to avoid possible leg
16. e cycle Automatic Timer the feeder automatically and continuously dispenses the treats ona programmed interval Silent mode 1 Automatically reduce barking by rewarding the dog for silence Similar to Auto Timer except pauses if sound triggered Sound Trigger Will trigger feeder on sound using microphone in remote Hands free training internet train Silent mode 2 TOD Time Of Day to automatically reduce barking by rewarding the dog for silence Same as Silent Mode 1 except used with TOD Triggers see Pet Tutor Control Center Movement trigger Senses movement or vibration of the remote to trigger feeder Note does NOT detect dog movement nearby Orientation trigger Senses rotation of remote through set angle such as 90 Quick press and release of button Remote single beep Hold button until 2 beeps and the status light double blinks Long Hold button until 3 beeps and status light triple blink Hold button until 2 beeps Long Hold button until 3 beeps Hold button until 2 beeps and the status light double blinks Long Hold button until 3 beeps and status light triple blinks Control Center The remote will activate the Pet Tutor s timer mode after 20 seconds of silence from the dog you can change this time with the Pet Tutor Control Center If the dog barks the treat dispensing stops and the protocolstartsallover again The remote will trigger one dis
17. e logs all the activity of the Pet Tutor as long as the remote is plugged in You can review when and how many dispense cycles have been delivered as well as any potential errors In Silent mode any gap in time will indicate when the dog has barked You can save the data collected into a file by clicking on the Save log button To clear the data click on the Clear log button Diagnostic Screen This screen is available for customer support use Through Team view your customer support will be able to help you over the Internet and diagnose any issues It allows customer support to read the detail status of the feeder and the remote TRAINING TIPS For training tips and ideas visit our website www PetTutor biz TOD Triggers Sound amp Motion internet Host System Clock 04 05 14 8 12 55 PM nctions on this tab only read so there is no risk of writing any value to the remote or fe This is mainly for development and factory troubleshooting data eder Feeder Remote EVID Host System Clock 04 05 14 8 13 15 19 FREQUENTLY ASKED QUESTIONS Can use any treats The Pet Tutor is set to automatically adapt to many shapes and sizes However the Pet Tutor when the food is too soft or wet it can stick together and form lumps too large to go through the opening Do not use wet food canned or raw For best results use dry kibble or a mixture of kibble and other semi moist treats
18. he Pet Tutor will dispense treats with a fixed increments time interval between the treats every 5 seconds When changed see The Pet 10 THE REMOTE Item Description __ E E j U O will putt the feeder into Time Dispense Mode or Silent Mode Trigger Mode or will put the remote in Silent Mode Manually triggers a third feeder if paired or triggers on the movement of the remote or will trigger when the remote is rotated through an angle e g 90 Control Center program which is available for Mac and PC or to recharge Audio plug Plug in the audio cable to connect the remote to a smart phone smart phone app Microphone Will trigger the remote to a sharp rising sound above the ambient noise e g click bark Emits feedback tones when buttons are pressed or to signal an error Light A slow pulse green light indicates when the remote is awake and tells you which mode it s in The light will flash red when there is a problem with the feeder The remote has a rechargeable lithium battery rechargeable via USB Contact customer service when it needs replacement by phone at 1 877 250 2694 or email at Support pettutor biz Microphone USS plug Status light Audio plug speaker FRONT SIDE BACK 11 The Remote Functions Button actions Quick press 1 beep hold 2 beeps long hold 3 beeps Notes Manual Remotely control the delivery of the treats 1 press 1 dispens
19. hopper and the brushes 13 2 Turn feeder on then cycle the unit several times to ensure there no treats the brushes quick press of the power button on the feeder 3 Set the feeder on a firm flat surface or on the floor or crate mount 4 Simultaneously press and hold the volume and power buttons for about 7 seconds until the unit beeps and the power and status lights begin to flash As soon as you hear the beep and see the lights flash release both buttons The unit will automatically cycle the brushes and the status and power lights will continue to flash for about 30 seconds during the calibration Do not move the unit or press any buttons during this time 5 the calibration is complete the power light will return to slow flash You can then add treats into the hopper and run a few cycles quick press of the power button on the feeder to test the precision of the dispense THE FLOOR BASE Item Description The bowl collects the treats as dispensed by the feeder Chase feed Allows the treats to roll across the floor into a crate or off a counter or table Attachment brackets Stainless steel brackets hold the feeder in bowl or chase feed positions You can set the unit on the Floor Base in two ways facing the bow or the chase feed The treats shoot out the side of the feeder where the Pet Tutor logo is facing While holding the device upright simply lock it into the locking brackets with a clock
20. ing to the feeder The connect button should now Say disconnect 5 Hit the Feed button to check that it s all working The unit should dispense a treat 6 You should see the current settings of the Pet Tutor under the current column You now start to use the Control Center Timers Factory default settings User programmable settings min max 0 20 1 4 seconds To change the settings enter the new value under the rt Animal Training Systema aa nse es Found column New then press the button on the right 1 TUTOR corresponding to that setting to update Pet Tutor an If you click on the reset factory default button the program will reset all the factory default to the Pet Tutor TOD Time Of Day Triggers A TOD trigger when activated will cause the feeder to begin dispensing treats at the prescribed time This will occur whether or not the feeder is turned on If it s turned off the feeder will turn on to start the pre set operation There are four TOD triggers that can be set independently Each trigger has the following Setting Description On or Off enables the trigger Bark Pause On or Off will activate the bark pause when the remote is also in the corresponding mode field the minutes in the second field trigger is activated Dispense interval Set the number of seconds you want between dispense cycles Once yo
21. ired to up to 3 feeders and one feeder can be paired with up to 3 remotes Initial pairing of the Feeder to a Smart Remote must be done in this order 1 Onthe Remote simultaneously press and hold buttons 2 3 until the remote beeps then release both buttons 2 Feeder simultaneously press and hold Volume Manual Feed buttons until the feeder beeps then release both buttons 3 Wait for a beep from the feeder to indicate the pairing process is complete Do not press any buttons during this process 4 Toconfirm feeder and remote are paired Quick press and release button 1 on the remote to dispense a treat If this does not work you may have to clear the pairing see To clear prior pairing in the remote and feeder and repeat the above steps Note The remote can be paired with up to 3 feeders The process above is repeated for each feeder added to the remote The remote will automatically assign the first paired feeder to button 1 the second paired feeder to button 2 and the third paired feeder to button 3 To start over and clear out the pairing assignments see the procedure below To clear pairing memory to start over You will need to clear the pairing memory any time a remote or feeder is replaced or if the pairing step was not successful 1 Onthe Remote simultaneously press and hold buttons 2 3 until the remote beeps then release both buttons Then immediately go to step 2 while remote status light is
22. its are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Consult the dealer or an experienced radio TV technician for help SAVE THESE INSTRUCTIONS IC STATEMENT INDUSTRY CANADA For regulatory identification purposes your product number is Feeder IC 11848A FEEDERO1 Remote IC 11848 1 This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Cet appareil est conforme a la norme RSS Industrie Canada exempt de licence Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas
23. mes with a highly versatile mounting design which can be used virtually anywhere the animal is located The floor base provides both bowl and chase feed treat delivery options you can set it on an object above your pet s reach With the Universal Crate Mount you can attach the Pet Tutor to a crate or kennel Utilizing the stainless steel handle you can also hang the Pet Tutor from a hook a tree over kennels or outdoors not water proof The feeder attaches to the floor base or crate mount with its one hand quarter turn twist lock system The Pet Tutor adapts automatically to different types and sizes of treats allowing for the use of a mixture of dry kibble and treats When the treats are dispensed a light is activated providing a visual marker to the animal You can also choose to set a marker tone or leave the delivery of the treats completely silent The Pet Tutor 15 flexible for almost any situation e g portable manual or automatic operation etc 15 suitable for professional trainers and pet guardians professional grade materials and design but easy use for average consumer Is an effective positive and humane training method using only positive reinforcement Offers a variety of input mechanisms to address many training scenarios ls expandable with future software and hardware accessories WHAT S IN THE BOX What it does Feeder Dispenses one or more treats depending on size with a capacity
24. ned off With a lightly dampened cloth or paper towel wipe off the Stainless steel plate DO NOT SUBMERGE THE ELECTRONICS MODULE WATER WILL DAMAGE THE ELECTRONICS Dry all parts thoroughly before reassembling them Feeder Turn the Feeder off and empty the hopper of all the treats Press on the two locking tabs at the bottom of the blue feeder tube and gently pull it upward by the handle to unlock the tube from the electronics module For easier separation of the blue tube from the electronics module you may lock the Pet Tutor into the floor base Press on the two locking tabs at the top of the blue tube and gently separate the top end cap from the blue tube You can hand wash both the blue tube and the end cap You may also place the blue tube in the top rack of your dishwasher and hand wash the end cap separately Brushes Feeder Gently pull the brush assembly see illustration off of the electronics module DO NOT ATTEMPT TO LOOSEN THE STAINLESS STEEL SCREWS ON THE BRUSHES You can hand wash the brush assembly or put it in the top rack of the dishwashers Once clean put the assembly back onto the electronics module and with the brushes facing you align the tabs in the brushes with the notches in the drive posts on the electronics module When aligned gently push the brushes back onto the electronics module The brush assembly will easily slip over the posts if properly aligned Do not force ALWAYS CONFIRM THE BRUSHES ARE DRY BEFORE PLAC
25. of up to 5 cups Remote Manually or automatically triggers the feeder It can be connected to a laptop PC or Mac or smartphone with cables Floor base Crate mount optional Can attach to a variety of chain link fences wire crates and the wire door of plastic cargo crates 2 D Batteries Placed in the bottom of the feeder they run the feeder for typically over 40 hopper loads 16 000 treat cycles on average USB cable Connects the remote to a laptop for recharging or to interface with the Pet Tutor laptop program Audio microphone cable Connects the remote to a smart phone audio plug AC adapter Connects to the feeder to provide alternative power Note does not charge the feeder battery THE FEEDER The feeder stores and dispenses the treats or dry kibble Features Holds up to 5 cups of food handle different treat sizes and consistencies Ifneeded it automatically agitates the treats in the hopper to maintain reliable treat delivery Has an indicator light a marker as well as a user selected audio tone frequency and volume Maintains a time of day clock whether unit is turned on or off Can interface with multiple remotes Can operate on battery or wall power note feeder batteries not rechargeable Item Description S jtj kj_j lj tl Hopper Holds up to 5 cups of food Blue tube can be washed in the upper rack of the dishwasher Brushes Durable jam resistant silicon brushes that adap
26. othing If contact has already occurred flush the affected area immediately with clean water and seek medical advice Donotallow the leaking fluid to come in contact with eyes If contact has already occurred DO NOT rub rinse with clean water immediately and seek medical advice Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion 24 SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT Keep this product away from extreme temperatures Do not leave the product inside a vehicle or in a place where the temperature exceeds 140 F 60 C such as on a car dashboard window sill or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time This may damage the product and overheat the battery which may result in fire or explosion Keep the Device Dry Keep the docking station and related components dry Ifthe docking station gets wet unplug it immediately to reduce the risk of electric shock and damage Do not use device if water damage is visible It is recommended to purchase a replacement device Contact Customer Care at www PetTutor biz for advice Water damage may not be covered under the warranty Accessories Use only the accessories approved by Smart Animal Training Systems LLC with the Pet Tutor products Use of any unauthorized accessories with the product may damage the products or cause injury and will invalidate the warranty TO
27. ow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 26 CUSTOMER CARE For answers 24 hours a day 7 days a week please visit the Online Support Center add link The Answer Center add link helps you find answers to common questions Online Video Tutorials add link will show you how to get started in the Support section For additional support please call 1 877 250 2694 or email at Support pettutor biz to speak with a customer service representative 2 QUICK START YOUR PET TUTOR HH Put the 2 D batteries in the feeder included in the box Using the USB cable plug the remote into a laptop or a USB charger port and charge the remote over night Turn the Pet Tutor on to make sure the batteries are in correctly Mount the feeder on the base The logo on the feeder is on the side where the kibble comes out Remove the lid at the top of the feeder and pour in a cup of dry kibble Turn on the feeder Press and hold the power button at the top for about 3 seconds until it beeps and the light pulses green 7 Remove the remote from the USB cable 8 Press button 1 twice to activate the feeder When you hit button 1 you will be in manual feed 9 Goto section The remote functions to select a particular mode 10 Get started W M Remote Buttons Quick Reference ae ope Manual Timer Silent Mode 1 2 beep 2 blinks
28. pense cycle on the feeder to a sharp sound above the ambient noise e g click bark yes The remote will activate the Pet Tutor s timer mode after 20 seconds of silence of the dog If the dog barks the treat dispensing stops and the protocol starts all over again The remote will trigger one dispense cycle For enrichment option when placed in a toy or on any object that will trigger the feeder when moved For special applications e g wrist movement for people with limited mobility Modifiable with Pet Tutor s Control Center For multi feeder configurations Quick Press on buttons 2 or 3 will manually trigger the feeder 2 or 3 once they are paired into the remote see pairing instructions Modes Howto Whatit does Will run 1 dispense cycle on the feeder A marker sound will be triggered on the remote and on the feeder if not muted Dispenses treats automatically on the programmed dispense interval Feeder runs without the remote nearby until empty Interval is user programmable see Pet Tutor 12 Depending on various conditions the remote will trigger the feeder at a distance of approximately 50 100 ft Pairing the remote to a feeder The remote and the feeder you have received are already paired at the factory and should not require additional pairing However if the remote or feeder is replaced or a new one is added the pairing process will be needed Note One remote can be pa
29. r Set the Feeder in the desired location while making sure the animal will be able to access the treats mounted on the crate on the fence kennel on the floor etc Start using We recommend that you familiarize your pet with the Pet Tutor before you use the device for training and or enrichment purposes Place the Pet Tutor in your pet s reach and allow your pet to touch and smell the device Set the tone and volume of the sound marker mute if animal is sound sensitive as you will use it in training or enrichment Fill the Pet Tutor with your dog s meal and set it on Automatic Timer mode Let your dog eat 1 2 full meals from the device both in the bowl and in the chase feed configuration Most animals are immediately comfortable with the Pet Tutor However if your pet is likely to be anxious about the device you can place it out of reach i e on the counter with the tone set at a Low volume or on Mute and let the treats shoot out the chase feed onto the floor If your pet is shy you may also manually place a few treats in the bowl a few times to help your pet associate the device with the dispensing of the treats Once your pet shows excitement and immediate orientation to the sound you may begin using it with your pet Do not start using the device for training or enrichment until your pet is totally comfortable with the device 15 CARE AND CLEANING Electronics module Feeder Make sure the Pet Tutor is tur
30. r is dropped or damaged in any manner Go to www PetTutor biz support for instructions on how to obtain a replacement product or service for examination repair electrical or mechanical adjustment Servicing of Double Insulated Products The AC adapter provided with the Pet Tutor has double insulation and has no serviceable parts In a double insulated product two systems of insulation are provided instead of grounding No grounding means is provided on a double insulated product nor should a means for grounding be added to the product Servicing of a double insulated product requires knowledge of the system and should be done only by a qualified service personnel Replacement parts for a double insulated product must be identical to those parts in the appliance A double insulated product is marked with the words DOUBLE INSULATION or DOUBLE INSULATED or with the symbol square within a square This product is ROHS compliant SAFETY PRECAUTIONS FOR THE PET TUTOR REMOTE CAUTION This product contains a LI ion Polymer battery Do not disassemble crush puncture short external contacts expose to temperatures above 140 F 60 C or dispose of in fire or water Failure to follow these instructions may cause the battery to leak catch on fire or explode Avoid dropping the product Do not leave the remote in reach your pet If the battery leaks Do not allow the leaking fluid to come in contact with skin or cl
31. r the feeder to a remote Remote and feeder are paired at the factory You will only need to pair the feeder to a new remote or a second remote None listen to the sound Flashes red as the treats are dispensed if the hopper is low Beeps red and green light flicker for 30 seconds The power light will begin to slowly pulse again indicating calibration complete See section Pairing a remote to the feeder Selected sound will act as a marker signal that precedes the delivery of the treat The feeder is running low on treats less than 1 4 to 1 2 cup left The sensors may need to recalibrate if you see too many treats dispensed For aremote to trigger a feeder it must first be paired to the feeder New remotes may be paired to the same feeder One remote may also be paired to up to three different feeders The Pet Tutor pre programmed factory settings Timer Default Dispense interval Every 5 seconds a dispense cycle will run in timer mode pause every 5 seconds until empty feeder in Sound or Movement Detection Mode Sleep timer on the The remote will automatically go to sleep after 3 minutes of inactivity unless it s remote plugged in to the charger or it s in Sound or Movement Detection Mode Tutor Control Center Program for Computers this number indicates how many 1 4 seconds will automatically increment between each dispense cycle Auto interval 0 secs When set on 0 factory setting t
32. reats through a remote using wireless technology It has sound and movement sensors and utilizes smart technology Pet Tutor combines multiple functions on the same unit to TRAIN your dog PLAY with your dog and FEED your dog with timed meal deliveries TRAIN your dog with the most advanced technology with either manual or automated reinforcement Reward your dog remotely while in the same room or over the Internet PLAY with your dog with expandable capabilities for enrichment With the chase feed feature your dog will engage in chasing activity turning meal time into play time With the movement sensor you can turn different toys and objects into fun interactive and energy burning games FEED your dog with the internal clock that can be pre program for how much you feed when you feed and how you feed your dog s meals The Pet Tutor s remote control can manually trigger from one to three feeders or can be set to automatically treat via sound or movement sensors Internal programs are also available for automated training protocols Connecting the remote to a laptop allows you to customize your settings such as timers reward intervals sensitivity of the remote s movement activation of the bark mode setting the time of day triggers and provides many advanced capabilities such as keeping a log of the dog s training activity The program also allows you to remotely trigger the feeder over the Internet Pet Tutor co
33. rpose However the specific temperament of your animal may not work with this product We recommend that you do not use this product if your animal is aggressive If you are unsure whether this product is appropriate for your animal please consult with your veterinarian or certified trainer before using this product Please see the instruction manual for additional important information WHAT s NoT COVERED This non transferrable limited warranty does not provide protection against and SATS will have no liability under this non transferrable limited warranty for any damage to or defects in the products caused by any animal loss of product s failure defect or damage caused by events and situations beyond normal residential exposure conditions including but not limited to commercial use misuse abuse neglect improper installation or installation not in accordance with SATS s instructions use of non SATS accessories impacts of foreign objects acts of God abnormal or improper use improper storage attempted repair or service by anyone other than SATS Customer Service accident alteration defects in or failure of the surface the SATS product is installed in or upon discoloration or other damage caused by pollution sunlight other environmental conditions mold dirt mildew or exposure to harmful chemicals and any other cause not involving manufacturing defects in the SATS product Under no circumstances will SATS be liable for any non
34. t to different sized treats Gently NE grabs the treats from the hopper and delivers them out of the feeder Brush Assembly can be washed in the upper rack of the dishwasher NOT get wet flashes to turn off suspended over a feeding area Hopper refill lid Quarter turn clockwise to lock until click and quarter turn counter clockwise to open Stainless steel handle Durable stainless steel handle to carry or hang the feeder Provides a wide range of hanging options Makes it easy to carry multiple feeders or other gear at the same time Volume button Press and hold the button Let go when at the desired volume When it stops making a sound it s set to MUTE Volume choices are Mute Low Medium and High Manual feed button Press once and release to activate the brushes in the feeder one treat cycle Recalibration feature Press the top two buttons simultaneously to recalibrate the feeder Note This may be used rarely if at all in normal uses Pairing feeder to a Press the two bottom buttons simultaneously to pair the feeder to a remote Note the feeder and remote are paired at the factory and normally do not need to be paired again green when on wall power Will flash red when the battery is getting low Will flash red during treat dispensing when the treats are getting low about 1 4 to 1 2 cup left A finger release lock is on the door Pull to open the compartment Springs hold 2 D cell batteries in place NOTE Feeder
35. u have set your parameters each TOD trigger needs to be uploaded independently by pressing the corresponding Update Trigger button on the right Time of Day TOD Triggers The time the feeder is set to appears at the bottom left of the page The current feeder time is only updated when you press the Read Pet Tutor button You can change the time of the feeder by entering the hours and minutes in the New Feeder Time boxes then pressing the Set New Time button Trigger Refresh Enabled Bark Pause Enter Time of Day Quantity Dispense Interval Hours 0 23 Mins 0 59 0 200 1 590 With the Cycles Per Cup button you can set the approximate number of Pet Tutor dispense cycles required to dispense a cup of treats A typical value is 110 but that value will change depending on the size and shape of the treats An easy way to count the number of treats per cup is to fill the feeder with a cup of food then press the Count Cycles button auto calibrate The Read Pet Tutor button reads all the current values that are programmed the device and displays them on the screen Internet zar Smart Animal Training Systems The Big Ass Feed button is identical to the Feed button onthe top right of the screen but much larger to make it easier to sani gt TAN TENAN activate even when looking at a small screen FEED 1 18 Logger This pag
36. wise quarter turn The placement of the logo determines if the treats will shoot into the bowl or the chase feed The Floor Base can be set on any flat surface THE UNIVERSAL CRATE MOUNT Note The crate mount is under development and coming soon 14 PREPARING THE PET TUTOR 1 Install 2 D cell batteries into compartment located on the bottom of the Pet Tutor For indoor use you can also plug in the AC power adapter provided with the unit Twist the lid open at the top of the feeder Pour treats in the hopper up to 5 cups then place the lid back on Do not force treats into the hopper WARNING There should always be a space left between the top level of the treats and the lid Before beginning fully charge the remote 8 12 hours or plug it into the USB charger and keep it plugged in during the entire training session QUICK START OPERATING THE PET TUTOR On the Feeder turn power on by holding down the power button until you hear the beep and light flashes approximately 3 seconds On the Feeder press the manual feed button to dispense 1 2 cycles to ensure that it is turned on and delivering treats On the Remote Control press button 1 once or twice to wake up the remote and ensure that remote and feeder are communicating properly On the Feeder adjust the settings volume and tone Set remote mode manual automatic feed sound trigger movement trigger according to what you want to do with the Pet Tuto

PET TUTOR® - Smart Animal Training Systems

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PET TUTOR&reg; - Smart Animal Training Systems

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PET TUTOR® - Smart Animal Training Systems