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BSSi2_Sept 2001_newsletter.pub
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1. Know someone who could use our services Do A Friend A Favor As a customer or colleague past or present you know our reputation for quality integrity and dependability So if you have a friend who needs extra technical resources do them a favor and pass along our con tact info or just hand them a copy of this news letter w sbernstein bssi2 com BSSi2 847 551 4626
2. Your Brain on Google Search engines such as Google and Yahoo can make your memory mush That s what Co lumbia University psychologist Betsy Sparrow said of the use of such sites Since the advent of search engines we are reor ganizing the way we remember things said Sparrow Our brains rely on the Internet for memory in much the same way they rely on the memory of a friend family member or co worker We remember less through knowing information itself than by knowing where the information can be found From Columbia s Research magazine Sparrow s research reveals that we forget things we are confident we can find on the Internet We are more likely to remember things we think are not available online And we are better able to remember where to find something on the Internet than we are at remem bering the information itself September 2011 Review twice Implement once Doing IT right the first time Innovations How Exposed Are You Online Is privacy in America dead With all the camera phones online tracking software and social media sites you can pretty much bet on it But that doesn t mean you can t protect your self For starters go to Google Maps and search on your name to see if they have a picture of your home mapped out If so you can request to be re moved Next set up a Google alert for your name and company name if you re a business owner Google will e mail you any t
3. resolu tion for it It said to make sure the monitor cable was connected I checked the cable and it was fine I looked at the chart again I had followed the instructions or so I thought But still no picture Needless to say by this time I was very frustrated Finally I contacted technical support via the chat link on the manufacturer s web site After telling them that I had already done everything that they were suggesting I was escalated to the supervisor Suddenly the comment was made about a sec ond cable Second cable How was I supposed to know about the second cable I looked at the monitor setup instructions again In the lower left corner in very light print was a step about connecting the USB cable I completely missed that step the first time through After finding the second cable I turned the computer off and then connected it Suddenly the webcam worked In a user manual I think the print should be easy to read i not blend into the background Pictures should be big enough and clear enough to see the details Maybe reading a manual online is better then you can always zoom in But just in case I now keep a magnifying glass handy BSSi2 www bssi2 com 847 551 4626 sbernstein bssi2 com Review twice Implement once Doing IT right the first time P September 2011 35 Aztec Court South Barrington IL 60010 847 551 4626 www bssi2 com quiring Minds Shin
4. ficer but I m not fishing I m reading Yes but you have all the equipment For all I know you could start at any moment I ll have to take you in and write you up If you do that I ll have to charge you with Sexual assault says the woman But I haven t even touched you says the game warden That s true but you have all the ui equipment For all I know you could start at any moment Have a nice day ma am and he left 7 Simple Ways To Keep Your 1Pad Secure F mE B ae m Don t leave it lying around Although this is common sense you ve probably violated this rule more than once iPads are easy targets for thieves so don t let it out of your sight when in a public place and don t leave it in plain view in your car or you might end up with a bro ken window in addition to a stolen iPad Use a passcode Although it s not 100 hacker proof it will block unauthorized users from accessing your information Consider enabling automatic data erasing You can configure your iPad to erase your data after 10 failed passcode attempts Clearly this is not a good solution for anyone who constantly forgets a password or those who have kids who might try to endlessly log in to use your iPad Sign up for MobileMe As mentioned opposite this software will al low you to locate a lost 1Pad and if it s not recoverable you can re motely wipe the device of your private informat
5. ime something is posted about you with a link al so you can A P 5 keep an eye on reviews pho tos etc Next go to AJ www spokeo com and search on your self you might be shocked at how much information is posted about you your home your income and per sonal life You can request to be re moved from this site by going to www spokeo com privacy The Woman On The Other End of the Phone Wept The world is against me and I can t take it anymore cried the distraught woman She had just called a crisis hotline desperate for someone to help her Last week I was in a car acci dent my house was broken into and now my computer has crashed and erased all of my business files This woman was already having a bad week but it was that stupid computer that finally made her snap A New and Growing Anxiety Disorder Affecting Americans According to a Washington Post re port there is a fast growing disorder that is affecting millions of Ameri cans called computer rage and psychologists and crisis hotlines are starting to see more people and more computer rage cases cropping up Kent Norman a University of Mary land psychology professor studies com puter rage and its effects According to Norman In the workplace and at home we re smashing computer screens beat ing on keyboards and throwing equip ment out the window What s interest ing about this phenomenon is that mos
6. ion Limit its capabilities You can set your iPad to restrict certain func tions such as access to Safari YouTube installing applications and ex plicit media content using a passcode In the corporate world an IT administrator could set these restrictions for company owned devices At home you can use this to restrict what your children can do with your iPad Install software updates As with all software make sure you have the latest security updates and patches installed to protect against hackers and viruses Only connect to trusted WiFi networks Public WiFis are open terri tory for hackers and identity thieves Whenever you connect make sure it s a legitimate secure connection moe BSSi2 www bssi2 com 847 551 4626 sbernstein bssi2 com September 2011 Manual Labor This month decided to try and get the webcam working on my new computer Getting it started became an adventure I learned new ways to find and understand instructions and I also learned that tech support can actually help When working with a new device I like to have a printed document with that tells me the functions and what they can do My monitor came with only a software CD and a one page quick start guide showing the front panel buttons on one side and the basic startup steps on the other Since I grew up with devices doing only one function this was not enough information First I thought the webcam program might have al
7. ready been pre installed on my computer To check I just clicked on START The webcam was listed under programs so I clicked on it Now I had a basic screen but the buttons would not do anything Obviously I was missing something I needed a user man ual Without a printed document I didn t know what the next steps were or even where to go find them I decided to go to the monitor manufacturer s site and search for the man ual There it was I found it After downloading it I found the section on starting the webcam Marty Bucella www martybucella com Your USB port is open B Page 3 Nancy A Ridenhour I learned that I had to load some additional software It was on the CD that came with the monitor and luckily I remembered where I had stored it I dug it out inserted it and began the setup again The installation process stopped without finishing for some unknown reason Don t you hate it when that happens I sure do Good thing that I know how to uninstall a program and start over The second time through it worked fine Now I thought I was ready to begin I opened the web cam but still could not see myself I was able to see the options on the buttons and open some other functions and see what they did But no picture Then I saw the error message at the bottom of the screen The webcam was not found I went back to the manual To my delight I found both the error message and the
8. t people do not destroy smash or beat on non electronic items like cars and furni ture it seems completely directed to wards electronics and more specifically computers Don t Be A Victim Since most people spend their entire day working at a computer problematic PCs are certainly a huge contributor to stress and anxiety If you already have enough to worry about and want to make sure your computer isn t adding to your stress and anxiety levels then call us today We offer stress relief BSSi2 www bssi2 com 847 551 4626 sbernstein bssi2 com Innovations The Lighter Side Never Argue With A Woman One morning the husband returns after several hours of fishing and decides to take a nap Although not familiar with the lake the wife decides to take the boat out She motors out a short distance anchors and reads her book Along comes a game warden in his boat He pulls up alongside the woman and says Good morning Ma am What are you doing p Reading a book she replies thinking Isn t that obvious You re in a Restricted Fishing Area he informs her I m sorry officer but I m not fishing I m reading Yes but you have all the equipment For all I know you could start at any moment I ll have to take you in and write you up For reading a book she replies You re in a Restricted Fishing Area he informs her again I m sorry of
9. y New Gadet Of The Month Magic Wand Universal Remote Harry Potter might be over but your magic show is just beginning This is no ordinary universal remote control The Magic Wand Programmable TV Remote will learn up to 13 commands from your existing remote con trols and map them to particular magical motions The Wand can learn from any remote in your house and once you master its 13 movements you can mastermind a symphony of electronic enjoyment from the comfort of your couch With a little practice you can flip the channel with a flick of your wand and twist your wand to turn up the volume It s compatible with almost all makes of TV DVR or really anything with a re mote No more boring channel changing now you can be the wizard you ve always dreamed of being Bo nus this one is a lot easier to hide from the kids than a regular sized remote You know you want one learn more and order yours at www thinkgeek com We make all of your computer problems go away without the cost of a full time I T staff EI Tom Warfield Speaking of phones we couldn t let this month go by without mentioning the Retro Phone Handset When I first saw someone with one of these plugged into their cell phone I nearly dropped my lunch Yes it s a big old fashioned curved plastic telephone handset like you would expect to find on a rotary desk phone but it plugs into your mobile Sure to get a reaction
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