User`s Guide
Contents
1. Touchscreen Deadbolt with Alarm User s Guide am Ingersoll Rand m 2 UN ZE CONTENTS Warranty and FCC IC Statements 3 My COE aes ev etacanenancasiedes 10 Best Practices nta adi 10 Lock Setup AA 3 O A N 10 Lock Parie orromra EE 4 O ON 2 Locking and Unlocking ee eee 5 Wei Homentelienes FONS ean 2 Locking from the Outside 5 About Z W 12 Locking from the Inside 5 a A AE eee Unlocking from the Outside 5 Troubleshooting ooooocoooocmmmoo 14 A TNE ASIC tesco 2 Emergency Key Override 15 Replacing the Batteries 5 Programming Descriptions 6 Programming the Touchscreen 7 Programming the Alarm ooo 8 Powering the Alarm ooooooocccnnnocccconoo 8 Alarm Setting Descriptions 8 Changing the Alarm Mode 9 Adjusting the Sensitivity Level 9 NEED HELP Please call customer support before returning the product to the store U S A 888 805 9837 Canada 800 997 4734 Mexico 018005067866 Toll Free Calling From Visit our web site for videos FAQs and more answers schlage com REGISTER YOUR PRODUCT Document your purchase and register your warranty at RegisterMySchlage com or use the included registration card WARRANTY AND FCC IC STATEMENTS2. Lifetime Limited Mechanical and Finish Warranty and 1 Year Limited Electronics Warranty Subject to the terms and conditions of the warranty Schlage extends a lifetime limited mechanical and finish warranty and a one year limited electronics warranty to the original consumer user Original User of our Schlage brand product Product against defects in material and workmanship as long as the Original User occupies the residential premises upon which the Product was originally installed See answers schlage com for specific warranty details and limitations or contact Schlage Customer Service at 888 805 9837 in the U S and Canada or 800 506 7866 in Mexico for assistance FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfere
3. gt Programming gt 2 gt User Code gt Digit User Y ORK Code Code 2 blinks 2 beeps Delete another code Change 3 6 Digit y 33 New6 p Same New Py on K Programming Programming Digit 6 Digit Code Programming Programming 2 blinks Code Code Code 2 beeps Enable Game gt 6 Digit Y A OR Vacation Mode ogame 94 fits 1 beep Disable Vacation 6 Digit Programming Code py RX Mode 2 blinks 2 beeps Enable Disable 6 Digit N Beeper ama gt Programming gt 5 Y RX P Code Enable 1 blink 1 beep Disable 2 blinks 2 beeps Delete ALL ERAGE 6 Digit 6 Digit b User Codes gt Programming gt 6 gt Programming y RX Code Code 2 blinks 2 beeps Warning Removes ALL User Codes from the lock User Codes cannot be retrieved after they are deleted Enable Disable emma Digit J IV or Programming Lock amp Leave Ge Enable 1 blink 1 beep Disable 2 blinks 2 beeps Change User ETE 6 Digit Desired _ Same Desired Code Length Programming gt 8 gt User code User Code Ay ORK Code Length Length 2 blinks 2 beeps Warning Changing the User Code length will delete all existing User Codes User Codes cannot be retrieved after they are deleted Enable Disable emma Digit Q gt sor E Programming Auto Lock Cade Enable 1 blink 1 beep Disable 2 blinks 2 beeps Temporarily ZOD gt 4 8 Digit Within 5 seconds gt Y Disable User Code manually lock and unlock the 1 blink Auto L
4. When disabled a User Code must be entered to lock from the outside This feature is enabled by default You can change the length of the User Codes in your lock User Codes can be 4 8 digits in length Default is 4 digits Changing the User Code length will delete all existing User Codes When Auto Lock is enabled the lock will automatically relock itself 30 seconds after being unlocked This feature is disabled by default Auto Lock must already be enabled While the deadbolt is locked press the Outside Schlage Button and then enter a 4 8 digit User Code to unlock the deadbolt Within 5 seconds manually lock and unlock the deadbolt using the thumbturn To restore Auto Lock simply lock the deadbolt using the thumbturn Programming Procedures Extend the deadbolt before beginning Determine how long you want your User Codes to be BEFORE adding any User Codes If you change the User Code length after adding User Codes all existing User Codes will be deleted O If you make a mistake press the Outside Schlage Button to leave Programming Mode and then start over Programming Mode will automatically time out after 30 seconds of inactivity FUNCTION ENTER PROGRAMMING MODE FUNCTION STEPS VERIFY Add User Code SCHLAGE 6 Digit New 4 8 Same New Programming gt 1 gt Digit User Lev Digit User PV ORK Code Code Code 2 blinks 2 beeps Add another code Delete User lscHLaGe 6 Digit 4 8 Digit Same 4 8 Code
5. com Toll Free Live Chat To learn more about this product scan the code with your smartphone Download the app at scanlife com Ingersoll Rand NYSE IR advances the quality of life by creating and sustaining safe comfortable and efficient environments Our people and our family of brands including Club Car Ingersoll Rand Schlage Thermo King and Trane work together to enhance the quality and comfort of air in homes and buildings transport and protect food and perishables secure homes and commercial properties and increase industrial productivity and efficiency We are a 14 billion global business committed to a world of sustainable progress and enduring results 800 847 1864 www ingersollrand com www schlage com www trane com 24060857 Si tiene dudas acerca de cualquier parte de la instalaci n o programaci n no devuelva el cerrojo de pantalla tactil con alarma a la tienda Nuestros representantes del Departamento de Servicio de Asistencia al Cliente de Schlage estan listos para ayudarlo Linea gratuita 1 888 805 9837 Chat en vivo schlage com Para obtener mas informaci n sobre este producto escanee el codigo con un tel fono inteligente Descargue la aplicaci n en scanlife com Ingersoll Rand NYSE IR mejora la calidad de vida por medio de la creaci n y el sostenimiento de entornos seguros confortables y eficaces Nuestro personal y nuestra familia de
6. des aliments et des denr es p rissables la s curit des maisons et des propri t s commerciales et la productivit et le rendement industriels Nous sommes une entreprise de 14 milliards qui croit en un monde de progr s et de r sultats durables 800 847 1864 www ingersollrand com www schlage com www trane com 24060857 Rev 11 12 b
7. in your lock at the same time each year that you test and replace the batteries in your smoke alarms This will ensure continued reliable operation Use four high quality alkaline AA batteries for replacement Lithium batteries may cause undesirable operation ELECTROSTATIC DISCHARGE 1 Remove the inside cover 2 WARNING DO NOT TOUCH the circuit board You may damage the lock Unsnap the battery 3 connector remove the battery tray and replace the batteries Replace the battery tray with the batteries facing the door Snap the battery connector to the tray and replace the cover HSIT9DNA PROGRAMMING THE TOUCHSCREEN Tips for Successful Programming Want to see a video of programming before you begin Browse to answers schlage com The lock comes preset with a unique default Programming Code and two unique Default User Codes You can either use these codes to operate your lock or change them using the instructions in this guide Outside Schlage Button The first button you will press in the programming process Can also be pressed to exit programming immediately Green Check Mark Blinks when a number key is pressed and when a function is complete Default Codes are located on the back of the Alarm Assembly and on the back of this guide User Codes can also be programmed using the Nexia Home Intelligen
8. acation Schlage button is Red X Mode on page 7 pressed 1 beep 1 Red X Too many incorrect User Codes have been entered Wait 30 seconds and try again Backlighting does not come on when Outside Schlage button is pressed and User Code cannot be entered Batteries are completely dead and no electronic operations are possible See Replacing the Batteries on page 5 The battery tray is not connected The cable that runs through the door is not connected Remove the Alarm Assembly and check the connection See Step 7 of the Touchscreen Deadbolt with Alarm Installation Instructions for help PROBLEM After entering a User Code to unlock the lock the yellow dot is flashing and there is a delay before unlock SOUNDS Several beeps LIGHTS Outside yellow dot flashing Inside Schlage Button is flashing but no alarm is sounding Inside Schlage Button flashes every 5 seconds SOLUTION Battery is low and should be replaced See Replacing the Batteries on page 5 3 Red X when Outside Schlage Button is pressed 3 Red X Battery is critical and must be replaced See Replacing the Batteries on page 3 Pressing Outside Schlage button when deadbolt is unlocked does not cause deadbolt to relock The Lock amp Leave feature is not enabled See Enable Disable Lock amp Leave on page 7 ENGLISH If you do not want to enable Lock amp Leave then enter a valid U
9. ce System Browse to www nexiahome com for more information Touchscreen Use the numbers on the Touchscreen to enter codes and for programming Red X If there is a problem during programming you will see the red error X Programming Indicator Blinks when Programming Mode is entered Solid while a programming function is being performed Programming Descriptions Add User Code Delete User Code Change Programming Code Enable Vacation Mode Disable Vacation Mode Enable Disable Beeper Delete ALL User Codes Enable Disable Lock amp Leave Change User Code Length Enable Disable Auto Lock Temporarily Disable Auto Lock Restore Auto Lock Adds one User Code User Codes are used for unlocking the lock Codes can be 4 8 digits long All codes must be the same length See Change User Code Length on page 7 Removes one User Code at a time The Programming Code is used to put the lock into Programming Mode It is 6 digits long When Vacation Mode is enabled no User Codes can be entered into the Touchscreen This provides extra security while you are away from your home for an extended period of time Returns lock to normal operation The beeper can be turned off if desired Beeps will still sound during programming Removes ALL User Codes from the lock When Lock amp Leave Mode is enabled the lock can be locked from the outside by simply pressing the Outside Schlage Button
10. ck HOME INTELLIGENCE Verify Lock Verifies that the lock is Enrollment enrolled in a Z Wave network Unenroll the Lock Unenrolls the lock and turns the Z Wave radio off To Enroll Unenroll the lock you must first put your Nexia Home Bridge into enrollment mode 1 Install a fresh high quality 9V battery into the Bridge 2 Hold the Bridge within 6 feet 1 8 meters of the lock throughout the entire Enrollment process 3 Press and release the plus button to Enroll or the minus button to Unenroll on the Bridge Complete step 4 within 30 seconds O This procedure will vary with controllers from other manufacturers 4 Extend the bolt on the lock and then perform the following Enroll Unenroll 6 Digit the Lock gt ee 3 gt 0 gt Yo OR X ode The lock was The lock was Enrolled not Enrolled Unenrolled Unenrolled To verify Enrollment 1 Remove the battery cover See Replacing the Batteries on page 5 2 Disconnect the battery connector 3 While watching the Inside Schlage Button reconnect the battery connector 4 The Inside Schlage button will blink if the lock is Enrolled m 2 U 2E PROBLEM forgot my Programming Code SOUNDS LIGHTS TROUBLESHOOTING SOLUTION Check the back of this guide or the back of the Alarm Assembly for default Programming Code If needed restore lock to factory settings See Factory Default Reset on page 12 need to delete a Us
11. dge About Z Wave This lock is a Security Enabled Z Wave Product Inclusion Enrollment is detailed in this guide under Enroll Unenroll the Lock Exclusion Unenrollment is detailed in this guide Button under Enroll Unenroll the Lock This lock may be included into any Z Wave network from any manufacturer Listening nodes from any manufacturer can act as repeaters to extend network range The lock will have limited functionality if included with a non secure controller Configuration parameters and association group information can be found at answers schlage com Replication is the process of copying the network data from a primary controller to a secondary controller on the network For more information please see your controller s documentation This device supports Anti Theft Enabling Anti Theft protection requires an Anti Theft enabled controller For more information please see your controller s documentation Plus Button The lock must be set up again after the reset is complete 1 Open the door if it is not already open 2 Press the Outside Schlage Button 3 Enter one of the Default User Codes into the lock See Default Codes Locations on page 10 4 The lock will perform a setup routine Wait until the bolt stops moving before continuing ENGLISH Z Wave Function Descriptions NEXIA Enroll the Lock Turns the Z Wave radio on and enrolls the lo
12. er Code that don t remember Delete all User Codes Then add all needed User Codes back into the lock See Programming the Touchscreen on page 7 Cannot add a new User Yellow dot 1 was not pressed after entering Code flashing Programming Mode 30 User Codes already exist Delete a User Code before adding a new one See Delete User Code on page 7 2 beeps 2 Red X Second User Code entry did not match first User Code entry The new User Code matches the first 4 6 digits of the existing Programming Code Cannot delete a User Yellow dot 2 was not pressed after entering Code flashing Programming Mode First User Code entered did not match any 5b edk current User Code eeps j j Second User Code entered did not match first User Code entered Cannot change Yellow dot 3 was not pressed after entering Programming Code flashing Programming Mode Second Programming Code entered did not match first Programming Code 2 beeps 2Red X entered First 4 6 digits of new Programming Code match an existing User Code Cannot delete all User Yellow dot 6 was not pressed after entering Codes flashing Programming Mode The 2nd Programming Code entered was not valid User Code does not 1 beep 1 Red X User Code entered is not a valid User unlock lock Code User Code cannot be 1 beep Greeny Vacation Mode is enabled Disable entered after Outside then Vacation Mode See Disable V
13. ginning Default Programming and User Codes will be restored All existing User Codes and current Programming Code will be erased CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES Disconnect the batteries See Replacing the Batteries on page 5 Press and hold the Outside Schlage Button While holding the Outside Schlage Button reconnect the batteries Release the Outside Schlage Button To check that the lock was reset press the Outside Schlage Button and enter one of the Default User Codes If the reset was successful the Default User Codes will unlock the deadbolt m a UN aE NEXIA HOME INTELLIGENCE FUNCTIONS This lock is equipped with a Z Wave radio which allows it For more information about Nexia Home Intelligence to integrate seamlessly with the please browse to www nexiahome com Nexia Home Intelligence System The Z Wave radio is disabled by default to conserve Enrolling is the process of adding battery life When the lock is enrolled for the first the lock to your Nexia Home time the radio is automatically enabled Intelligence account If you no longer wish to use the Nexia Home Intelligence System make sure to unenroll the lock to conserve battery life To use the Nexia Home Intelligence System you must first have a Nexia Home Bridge and Nexia Home Intelligence account The Nexia Home Bri
14. larm Alarms when the at the lock LED lights flash 90 dB similar to lock is disturbed alternately the volume of your while locked smoke alarm Forced Entry Perfect for nighttime or All lights flash Three minute shrill when you re away from steady alarm significant force home 90 dB similar to Alarms when Least sensitive mode many choose to use this alert setting all the time pushes against the door while locked the volume of your smoke alarm Changing the Alarm Mode After you power on the alarm it will be preset to the Forced Entry mode by default If you want to change the mode follow these simple steps O The alarm must first be powered on before changing the alert setting Press and release the gt Activity gt button until the LEFT Exec Press and hold light is lit Press and release ETS Tamper gt the button until the D MIDDLE light is lit Release after first flash about Press and release the 2 seconds Forced Entry gt button until the RIGHT ED light is lit DEFAULT SETTING The lock will beep when it leaves Programming Mode Adjusting the Sensitivity Level I u mel E 2 LLI Each alarm mode is preset to a sensitivity level of three If your alarm is sounding too frequently or not frequently enough try changing this setting You do not need to adjust this setting unless the alarm is sounding too freque
15. lt These two codes can be found on the stickers one on the back of the Inside Alarm Assembly and one on the back of this guide lock at one time m 2 U 2E Best Practices Give each person their own unique User Code Change User and Programming Codes periodically to ensure security Default Codes Locations Codes are located on the sticker on the back of this guide They are also located on the back of the Alarm Assembly N SS ya ip SS My REOR Coy o Fe CoE a lEn S Fog is 8 egos ES o The same codes are located in both places LY Ingersoll Rand SCHLAGE UN 00000000 BE469 0000000 000 Firmware Ver xxx x 00000000 Programming Code 000000 User Code A 0000 User Code B 0000 FE FCC ID xxxxxxxx 24060840 DO NOT remove the sticker from the back of the Alarm Assembly If you lose your Programming Code you can reset your lock back to these default codes PROGRAMMING CODE USER NAME USER CODE Example John Smith ENGLISH FACTORY DEFAULT RESET When should you perform a Factory Default Reset When you want to move the lock to a different door If you have forgotten your Programming Code you can restore the default codes A WARNING A Locate the default Programming and User Codes on the back of this guide or the back of the Alarm Assembly before be
16. marcas que incluye Club Car Ingersoll Rand Schlage Thermo King y Trane trabajan en conjunto para mejorar la calidad y el confort del aire en casas y edificios transportan y protegen alimentos y productos perecederos aseguran hogares y propiedades comerciales y aumentan la productividad y la eficiencia industrial Somos una empresa mundial de 14 000 millones de d lares comprometida con un mundo de progreso sostenible y resultados duraderos 800 847 1864 www ingersollrand com www schlage com www trane com 2012 Ingersoll Rand All rights reserved Si vous avez des questions concernant installation ou programmation ne ramenez pas le p ne dormant avec cran tactile muni d une alarme au magasin Les repr sentants du service la client le de Schlage sont a votre service Sans frais 1 888 805 9837 Clavardage en direct schlage com Pour de plus amples renseignements sur ce produit num risez le code avec votre t l phone intelligent T l chargez application au scanlife com TR Ingersoll Rand Ingersoll Rand NYSE IR am liore la qualit de vie en cr ant et en entretenant des milieux sains confortables et efficients Notre personnel et notre famille de marques dont Club Car Hussmann Ingersoll Rand Schlage P Thermo King et Trane collaborent pour am liorer la qualit de l air et le confort dans les maisons et les immeubles le transport et la protection
17. mediately Remains unlit until the Outside Schlage Button is pressed Located on the outside of the door Used to enter codes for programming and unlocking Used only in emergency situations to unlock the lock See Emergency Key Override on page 15 Sounds alarms based on the chosen settings See Programming the Alarm on page 8 Automatically extends and retracts when the touchscreen is used Manually extends and retracts when the thumbturn is rotated LOCKING AND UNLOCKING O If you make a mistake while entering a User Code press the Outside Schlage Button and start again Locking from the Outside Press the Outside Schlage Button The lock will lock O If the Lock amp Leave feature is disabled a valid User Code must be entered to lock the door See Enable Disable Lock amp Leave on page 7 Locking from the Inside Rotate the Inside Thumbturn O The Inside Schlage Button will not lock the deadbolt Unlocking from the Outside Press the Outside Schlage Button and then enter a valid User Code The green success check mark will light and the deadbolt will unlock If the red error was not valid Unlocking from the Inside Rotate the Inside Thumbturn O The Inside Schlage Button will not unlock the deadbolt X lights the User Code I n mel E Z LLI REPLACING THE BATTERIES Replace the batteries
18. nce by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver LOCK SETUP Follow these steps to get your lock set up and ready to use l Decide if you want to use the Nexia Home Intelligence System If you want to use the Nexia Home Intelligence System see Nexia Home Intelligence Functions on page 12 You can control all of the lock functions from the portal after you ve enrolled your lock 2 Decide what length you want the User Codes for the lock to be You can set User Codes to be from 4 8 digits in length The default length is 4 digits All User Codes must be the same length Any time you change the User Code length all current User Codes will be deleted from the lock See Change User Code Length on page 7 3 Add Delete User Codes The lock comes preset with two unique User Codes You can either use these codes or remove them and program your own codes See Add User Code and Delete User Code on page 7 4 Decide if you want to use the Auto Lock feature or not When the Auto Lock feature is enabled the lock will automatically relock itself 30 seconds after being unlocked See Enable Disable Auto Lock on page 7 I A mel E Z LLI 5 Turn on the alarm and decide which mode you want to use The alarm is turned off by default If you want to use the alarm you ll need to turn it on and decide on a mode See P
19. ntly or not frequently enough O If you change the alarm mode the sensitivity will revert back to the default setting Press and hold Press and release Press and release again gt gt Release after third flash Wait for 1 5 flashes until the number of about 10 seconds beeps The number of flashes beeps matches flashes beeps matches the desired sensitivity the sensitivity setting setting Each time you press and release the button the alarm will beep flash the same number of times as the setting level 3 default Number of Flashes Beeps MY CODES Use these tables to record Programming and User Codes that you program into the lock The Programming Code can be any combination of six numbers entered into the keypad to put the lock in Programming Mode The first 4 6 numbers depending on User Code Length must be different from all of the User Codes currently in the O Use a pencil to enter lock the codes in the boxes One Programming Code is programmed into the lock by so you can easily default This code can be found on the stickers one on the change them later back of the Alarm Assembly and one on the back of this guide User Codes A User Code can be any combination of 4 8 digits entered into the keypad to unlock the lock O Up to 30 User Codes The first 4 6 digits must be different from the first 4 6 digits can be stored in the of the Programming Code Two User Codes are programmed into the lock by defau
20. ock deadbolt using the 1 beep deadbolt should be thumbturn locked to begin Relock the deadbolt using the thumbturn gt Yo 2 blinks 2 beeps ENGLISH HSIT9DNA PROGRAMMING THE ALARM Powering the Alarm The alarm is turned off by default After installation you ll need to turn on your alarm Program the alarm using the Inside Schlage Button shown below O Not sure your alarm is turned on Simply press and release the Inside Schlage Button once It will beep and light up to confirm it is activated If it does not try turning the alarm on again and check the batteries O For videos and more browse to answers schlage com Press and hold Turn the Alarm co ON Release after first flash about 5 seconds Press and hold Turn the Alarm OFF Release after second flash about 6 seconds O If you want to silence an alarm early press and hold the Inside Schlage Button until the alarm sound stops Want to hear what the alarm sounds like in Activity or Forced Entry mode Enter an incorrect code four times and the alarm will sound Alarm Setting Descriptions DESCRIPTION LIGHTS SOUNDS Activity Perfect for monitoring Middle LED light Two short beeps Alamsahe the doors while you re at flashes door opens or home doses After the alarm is triggered there is a built in 3 second delay for it to reset Tamper Senses subtle activity Left and right 15 second A
21. radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This Device complies with Industry Canada License exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device m 2 UN 2E LOCK PARTS DOOR EXTERIOR Touchscreen 5 Inside Schlage Button J Thumbturn Outside Schlage Button Touchscreen Cylinder Alarm Speaker Bolt Outside Alarm Speaker Schlage Button Inside Schlage Cylinder Thumbturn ams ee DOOR INTERIOR Alarm 2a Y O Located on the inside of the door Has three distinct lights Used to set and program the alarm See Programming the Alarm on page 8 e This button does not lock or unlock the door Used to lock and unlock the door manually from the inside Located on the outside of the door The first button you will press when entering a User Code and in the programming process Can also be pressed to exit programming im
22. rogramming the Alarm on page 8 PLEASE KEEP THIS GUIDE A This guide contains important information about your lock Default User Codes and Programming Code are located on the sticker on the back of this guide You will need these if you ever need to reset your lock back to factory default settings The sticker also contains your serial number which may be needed for warranty and customer service support Instructions for adding and deleting User Codes changing the lock behavior troubleshooting customer service and more are explained in this guide Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment RF Exposure To comply with FCC IC RF exposure requirements for mobile transmitting devices this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons Under Industry Canada regulations this
23. ser Code to lock the door Deadbolt will not extend or retract as expected Adjust bolt frame alignment Browse to answers schlage com for help Deadbolt requires two attempts to lock or unlock Deadbolt frame alignment is marginal Adjust door frame for best operation Browse to answers schlage com for help Alarm will not sound Turn on Alarm Alarm sounds too frequently false alarm or not frequently enough Sensitivity level is too high at 1 or 2 or too low at 4 or 5 and should be adjusted See Adjusting the Sensitivity Level on page 9 The tamper alert is not sounding There is a 60 second delay before device alarms to allow you to exit and lock the door See Alarm Setting Descriptions on page 8 NEXIA services are not available Emergency Key Override can be used when the battery is completely dead or when no valid User Code is known Insert key and rotate to unlock just like any lock See The lock has not been properly enrolled into a bridge See Nexia Home Intelligence Functions on page 12 Replacing the Batteries on page 5 This lock may be rekeyed to match other locks in a residence Contact a locksmith for assistance If you have questions about any part of installation or programming don t return the Touchscreen Deadbolt with Alarm to the store Our Schlage Customer Service representatives are ready to help 1 888 805 9837 schlage
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