User Manual Exélia Art micro / Exélia Art micro Petite
Contents
1. Exelia Art Ex lia Art micro Ex lia Art micro Petite User Guide Contents Welcome Description Short introduction Inserting the battery Switching ON OFF Selecting a hearing program Preparation Replacing the battery Tamper proof battery compartment optional Identifying left and right hearing instruments Inserting your hearing system with micro tube into your ear Closed domes Inserting your hearing system with earmold into your ear Fine tuning based on your personal preferences Operation Switching ON OFF Hearing programs Synchronized manual control ZoomControl co 10 14 16 17 19 21 24 25 26 28 28 Telecoil optional EasyPhone optional Wireless accessories optional myPilot iCom iView Remote control optional FM communication optional Dynamic FM transmitters Multi frequency FM receivers MyLink EasyFM Maintenance Microphone Protector Micro tube and dome Important points Warning Service and Warranty Phonak distributors worldwide 29 30 39 33 35 37 38 40 41 42 43 44 45 45 47 52 95 56 60 C This symbol indicates features options and accessories which are available for Ex lia Art micro and not for the Ex lia Art micro Petite version Welcome Your new Ex lia Art hearing system uses the very latest advances in digital hearing technology Ex lia Art offers you automatically the highest sound quality speech understanding an2. China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Gerate GmbH 5020 Salzburg Ets Lapperre B H A C NV B 1702 Groot Bijgaarden Phonak Belgium NV B 1700 Dilbeek Phonak do Brasil Sistemas Audioldgicos Ltda Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5W OB3 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S stre Hougvej 42 44 5500 Middelfart Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak India Pvt Ltd 100 034 New Delhi Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak Mexicana S A de C V 03920 M xico D F MEXICO Phonak B V 4131PN Vianen Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Poland Portugal Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA Independent general distributors Manufacturer Phonak Polska SP Z 0 0 00 567 Warszawa Phonak Ib rica S A 03008 Alicante Spain Phonak CIS Ltd Moscow 115114 Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak Turkey A S 34357 Istanbul Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville
3. IL 60555 3927 A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland 61 62 CE Safety notice Operating conditions The CE symbol is a confirmation by Phonak AG that Ex lia Art products and accessories meet the requirements of directive 93 42 EEC on medical devices and the R amp ITE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives This symbol indicates that Ex lia Art products comply with requirements for a BF type applied part according to EN 60601 1 The surface of the hearing system is specified as applied part type BF This symbol indicates that it is important that the user refers to associated warnings given in this user guide External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG The product has been designed for trouble free operation without restrictions when used as intended unless otherwise stated in this user guide Transportation and Temperature should not exceed limits of storage conditions 20 60 Celsius at a relative air humidity of 65 for extended periods during transpo
4. dome is now ready to be inserted into the ear Preparation Correct position 4 Wrong position 5 Moving the fins 6 20 Inserting your hearing instrument with earmold into your ear Using the hand on the same side you wear your hearing instrument grasp the earmold between the thumb and index finger v5 Raise your hand to your ear making sure canal portion of the earmold faces your ear Tilt your hand Slightly forward 21 Preparation Place the canal portion of the earmold inside your ear canal If it is difficult to get it into place stretch your ear by pulling it gently backwards and upwards with your other hand When the canal portion is in place twist the earmold backwards so that it fits into the bowl part of your ear and the helix portion is under the fold 22 Now position the hearing instrument behind the ear Be careful not to twist the tubing Check the placement of the earmold by tracing the contour of the ear with your finger To remove your hearing instruments grasp the earmold not the tubing and pull it out of your ear gently but firmly 23 24 Preparation Fine tuning based on your personal preferences The fitting process has limited capabilities of reproducing the full spectrum of your personal sound environments This limitation is overcome by the ability of your hearing system to learn from your real life volume adjustments When used with a myPilot
5. including interference that may cause undesired operation Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment Notice 2 This Class B digital apparatus complies with Canadian ICES 003 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help 59 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada
6. instrument Inserting your hearing system with micro tube into your ear Open domes and SlimTip Place the hearing instrument over the top of your ear 1 Hold the micro tube where it attaches to the dome or SlimTip and gently push the dome or SlimTip into your ear canal The dome or SlimTip should be placed far enough into the ear so that the micro tube lies flush with your head Preparation Place the retention tail if available of the micro tube into the bowl part of your ear To remove your hearing instrument grasp the micro tube near the dome and pull it out of your ear gently but firmly In very rare cases the dome can remain in the ear canal when removing the micro tube from the ear In the unlikely case that any parts remain in the ear canal it is strongly recommended to see a medical specialist for safe removal Closed domes The closed dome has a different design than other domes refer to pictures The closed dome consists of two fins overlapping each other Before inserting the closed dome into the ear canal it is important to check the position of these fins The larger fin must be positioned over the smaller fin 4 If the position is incorrect you can easily adjust it With one finger gently bend the bigger fin forwards and then back again so that it overlaps the smaller one 6 Make sure that the slit of the closed dome is in a horizontal position on the tube unit Your closed
7. size 10 or 312 for your Ex lia Art micro Petite system see page 12 Using the nail grip open the battery compartment completely and remove the old battery L f Remove the protective foil from the new battery Wait for two minutes before inserting it 10 Insert the new battery with the sign flat side of the battery as shown below The correct battery orientation can also be seen on the inside of the battery compartment Close the battery compartment Preparation Your Ex lia Art micro Petite hearing system can be operated either with size 10 standard or size 312 batteries optional Your hearing care professional may modify the devices accordingly The 312 battery lasts longer The 10 battery creates an even smaller overall instrument size refer to picture below 10 battery 312 battery C Handle the battery compartment with care and do not use excessive force If there is any resistance when closing the compartment ensure that the battery is inserted correctly The compartment may not close properly if the battery is upside down and the instrument will not work When your hearing system is not in use leave the battery compartment open to allow any moisture to evaporate Low battery warning An acoustic signal gives you an early warning that the battery is approaching exhaustion You have approximately 30 minutes to replace the battery after hearing the signal The hearing system will r
8. way and prevent you from wearing your hearing instrument please contact your hearing care professional You should never attempt to modify the shape of the micro tube yourself The micro tube the dome or SlimTip should be cleaned regularly Step 1 Hold the dome and remove the ear wax from the grid of the dome with a small brush or fabric If hearing performance does not improve after step 1 proceed to step 2 47 Maintenance Step 2 Detach the micro tube from the hearing instrument as follows m Hold the micro tube in one hand and the hearing instrument in the other hand m Gently twist the micro tube 90 Q and pull it straight out away from the hearing instrument 2 Po Ls 48 Insert the cleaning rod where the micro tube attaches to the hearing instrument and push it all the way through the micro tube and out through the dome or SlimTip After cleaning it is important to remove the cleaning rod 49 Maintenance Attach the micro tube onto the hearing instrument as follows m Hold the micro tube in one hand and the hearing instrument in the other hand m Push the micro tube onto the hearing instrument until it is snug 50 It is not recommended to submerge or rinse the micro tube the dome or SlimTip in water as there is a risk that a water drop may become lodged in the micro tube As a consequence sound will be prevented from going through the micro tube The micro tube and dome
9. your lifestyle and your taste WatchPilot2 Exclusive and modern available for women and men with sporty rubber band or elegant metal band KeyPilot2 Small easy and convenient For best results with your KeyPilot2 or WatchPilot2 remote control refer to the drawing For detailed information on the use of your remote control please refer to its user guide Your hearing care professional can also print an individual description of your hearing programs for you Do not use your remote control in locations where it is forbidden to use electronic devices 39 40 FM communication optional Your hearing system is equipped with Direct Audio Input DAI It allows you to fully benefit from the high end FM systems from Phonak When noise distance or reverberation is a problem FM systems greatly improve communication A wireless FM communication system consists of a transmitter and a receiver The transmitter is placed near or directly connected to the sound source e g TV or radio It transmits the signal via radio to the FM receivers attached either to your hearing instruments or to an iCom For more information on the use of your FM system please refer to the appropriate FM transmitter or receiver user guide or ask your hearing care professional Dynamic FM transmitters Phonak offers Dynamic FM transmitters for all customers and needs inspiro The transmitter for teachers and suitable f
10. Ex lia Art offers a unique functionality called Self Learning In every environment it logs your personal volume changes within the hearing system This means that every time you change the volume of your hearing system this correction is taken into account to apply your preferred volume automatically when you are in a similar environment next time Self Learning cleverly ensures that your volume corrections in each environment contribute to a fully personalized volume setting Operation Switching ON OFF Switching OFF Using the nail grip slightly open the battery compartment until it Snaps to its OFF position Switching ON Close the battery compartment Your hearing system is always in the default hearing program and at your preferred volume when turned ON 25 26 Operation Delayed activation The Ex lia Art hearing system requires several seconds to start up Your hearing care professional may have activated a further delayed activation timer This function delays the activation of the hearing system for 9 or 15 seconds after the battery door is closed in order to avoid any disturbance while placing it on your ear An acoustic signal confirms when your hearing system Is Switched on Hearing programs Automatic mode Ex lia Art is able to recognize different hearing environments and to automatically select the most appropriate hearing program Additional program selection Upon reque
11. any soreness or inflammation in or behind your ear contact your hearing care professional If your hearing system fails to operate after you have correctly inserted new batteries contact your hearing care professional for advice Please remember to bring your accessories e g myPilot iCom or remote control together with your hearing system for service enquiries 53 Maintenance va 54 The symbol with the crossed out disposal bin indicates that this hearing system shall not be treated as household waste Please hand over your old or unused hearing system to the applicable collection point for the recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health Warning Hearing system batteries are toxic when swallowed Keep them out of reach of children and pets If batteries are swallowed please seek the advice of a medical practitioner Only use hearing systems that have been specially programmed for you by a hearing care professional Other instruments may be ineffective and may in certain cases even damage your hearing X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your system We recommend that you remove them before undergoing X ray procedures and keep them outsid
12. cations where it is forbidden to use electronic devices 35 Wireless accessories optional FM compatibility iCom also offers FM accessibility when a Phonak FM receiver is connected refer to picture below EasyAudio and EasyBluetooth C Your hearing system contains two special audio programs EasyAudio and EasyBluetooth These programs are automatically selected in your hearing system when an audio or Bluetooth signal is received from iCom EasyAudio and EasyBluetooth ensure that you have the optimum program activated for streaming An acoustic signal in your hearing instruments confirms the switch to either Easy program Do not use your iCom in locations where it is forbidden to use electronic devices 36 iView iView the status viewer is an optional accessory for parents with small children and also for teachers or caregivers Just by the press of a button iView shows the status of the hearing instrument s battery the current hearing program and volume settings displayed on a large screen For detailed information on the use of iView please refer to its user guide or ask your hearing care professional Do not use your iView in locations where it is forbidden to use electronic devices 37 38 Remote control optional Phonak offers a comprehensive range of modern remote controls Ask your hearing care professional to demonstrate them to you Choose the model that is most convenient for
13. d listening comfort in all your hearing situations High tech has turned highly sophisticated hearing systems into convenient devices that are easy to use Please read this manual carefully to benefit from all the features of your new hearing system Ask your hearing care professional if you have any questions Ex lia Art is a quality product developed by the Swiss company Phonak a world leader in hearing technology innovation and reliability With proper care and usage your hearing system will support your hearing and communication needs for many years For further information please visit the Phonak website www phonak com Phonak life is on Description Hearing system with micro tube and dome D Microphone inputs with Microphone Protector Program switch Battery compartment with nail grip and ON OFF switch Micro tube sound output Dome Retention Hearing system D with micro tube 4 and SlimTip D See micro tube and dome 5 Individual SlimTip 6 Removal handle Hearing system with earmold D See micro tube and dome Hook AY sound output 5 Individual earmold Short introduction Inserting the battery Details see page 10 Switching ON OFF Details see page 25 Selecting a hearing program via Toggle Details see page 26 Preparation Replacing the battery Use battery size 13 for your Ex lia Art micro system Use battery
14. e the room Hearing systems in directional microphone mode reduce mainly background sounds Warning signals coming from behind and vehicles horns approaching from behind are partially or completely suppressed Changes or modifications made to this equipment not expressly approved by Phonak are not allowed 55 56 Service and Warranty Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by hearing care professionals in their offices This warranty applies to the Phonak products listed below Serial number Serial number instrument right instrument left Date of purchase Date of purchase 57 58 Notices Notice 1 This instrument is certified under FC FCC ID KWC WHSBTE IC 2262A WHS This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received
15. epeat the low battery warning approximately every 30 minutes Please note that the battery consumption increases with regular use of the myPilot command center the iCom communication interface or the remote controls KeyPilot2 or WatchPilot2 Preparation Tamper proof battery compartment optional C The battery is locked inside the battery compartment for safety reasons The latch can easily be opened with a fingernail Place the fingernail in the groove and pull the latch away from the hearing instrument 1 and then push it upwards The battery can only be inserted when the latch is open 3 Move the latch over the inserted battery so that it lies against it 4 Lock the battery by pushing towards the hearing instrument with your finger 5 Before you close the battery compartment check that the latch is locked in position and the battery can t be removed Warning The battery latch must be placed back over the battery and locked before closing the battery compartment Preparation Identifying left and right hearing instruments It is important to use the correct hearing instrument for each ear Your hearing care professional can mark the hearing instruments for you The color code is visible when the battery compartment is opened It will identify left and right hearing instruments as follows Ex lia Art micro Ex lia Art micro Petite red right hearing instrument blue left hearing
16. er is an optional accessory for your hearing systems It allows a convenient user friendly and discreet control of all the functions of your hearing system and additional benefits Volume control Program selection Automatic mode selection Access to ZoomControl program Clock and alarm myPilot battery status Read out of hearing instrument volume programs and battery status For detailed information on the use of your myPilot please refer to its user guide or ask your hearing care professional myPilot available in two stylish colors high tech gray or white 3d Wireless accessories optional For optimum results position your myPilot as shown in the drawing SU 0708 a EE Operating range Ly YON Do not use your myPilot in locations where it is forbidden to use electronic devices 34 iCom iCom is an optional accessory available for Ex lia Art hearing systems With the push of a single button iCom connects your hearing system with the technology around you Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device built in or via an adapter such as MP3 players laptops computers or televisions Please refer to the iCom user guide for more information on the numerous iCom applications Do not use your iCom in lo
17. he telephone receiver in your left hand position the magnet in the upper left half of the receiver Use the double sided adhesive tape to stick the magnet to the location described above Do not cover the sound openings of your handset Instead of holding the phone against your ear canal hold the earpiece of the phone against the microphone which is at the front of your Ex lia Art 21 Operation Use of EasyPhone Use the telephone in a normal manner An acoustic signal indicates the activation of the EasyPhone program At the beginning you may need to move the handset slightly to find the optimum position for a reliable switch and comfortable hearing If necessary move the magnet to another position on the handset to increase your comfort of use Keep magnets out of reach of children and pets If a magnet is swallowed please seek the advice of a medical practitioner The magnet used to strengthen the magnetic field of your phone may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards or other magnetically sensitive devices High distortion during dialing or phoning may mean that the phone receiver is stressed by the magnet To avoid any damage please move the magnet to another place on the telephone receiver 32 Wireless accessories optional myPilot The myPilot command cent
18. lecoil can be used with hearing system compatible phones or via inductive loop systems present in some school settings theatres churches etc Ask your hearing care professional to print out the complete description of your individual hearing programs and how to access them with your myPilot command center the program switch or a remote control 29 Operation EasyPhone optional Your hearing care professional may have activated EasyPhone in your hearing system The EasyPhone function enables your hearing system to automatically select your telephone program when the telephone handset is held close to your ear An acoustic signal confirms the switch It automatically returns to the previous hearing program when the telephone handset is removed from your ear Some telephones produce a magnetic field strong enough to activate your EasyPhone function Most types of telephones require an additional magnet fixed on the receiver to activate this function Fixing the EasyPhone magnet Clean the telephone handset thoroughly Hold the telephone handset nearly vertically similar to making a telephone call Hold the magnet near to the listening end of your telephone handset and release it The magnet will automatically flip to the correct side 30 If you hold the telephone receiver in your right hand when making telephone calls position the magnet in the upper right half of the receiver If you hold t
19. or use in schools SmartLink For teenagers and adults who want nothing less than the very best ZoomLink Comfortable transmitter for everybody EasyLink The transmitter that is easiest to operate 41 42 FM communication optional Multi frequency FM receivers see page 8 Phonak recommends the following FM receiver with your Ex lia Art hearing system MicroLink ML12i 9 Perfectly integrated into the Ex lia Art micro design for daily use Switching ON OFF on the hearing system can easily be done see page 8 MyLink As an alternative to iCom with an FM receiver MyLink is a small and appealing FM receiver that is compatible with hearing systems with a Telecoil MyLink picks up the FM signal and relays it to the hearing instrument 43 FM communication optional EasyFM The EasyFM function automatically selects your FM program when an FM receiver is connected to your hearing system in automatic mode and an FM signal is detected An acoustic signal confirms the switch The hearing system switches back to the automatic mode when the FM signal is turned off You can always manually override the EasyFM function with the program switch or a remote control Manual selection of an FM program m myPilot command center choose your desired FM program The selection is confirmed by an acoustic signal m Program switch toggle until you reach the desired FM program identified by the ap
20. propriate acoustic signal m Remote controls KeyPilot2 or WatchPilot2 let you toggle through the desired manual programs as selected by your hearing care professional 44 Maintenance Microphone Protector Important The Microphone Protector is an exclusive Phonak system designed to protect the Ex lia Art high tech microphones from debris As a result they last much longer reducing the service costs of your hearing system The Microphone Protector can be replaced if needed Your hearing system should never be used without the Microphone Protector 45 46 Maintenance Important Consult your hearing care professional about changing the Microphone Protector if you experience any of the following m he hearing system sounds quieter than usual m here is a reduction in sound quality m Understanding in noise becomes more difficult m It becomes more difficult to determine the direction of sounds Your hearing care professional can tell you whether the Microphone Protector should be exchanged or not Micro tube and dome The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your hearing instrument fit with the micro tube The micro tube feeds the amplified sound from the hearing instrument into the ear It is important that the micro tube the dome or SlimTip fit correctly into your ear If the micro tube the dome or SlimTip irritate your ear in any
21. rtation and storage Air pressure between 500 and 1100 hPa is not detrimental to the instrument IF OO Australia amp New Zealand AY Cy Brazil CMII ID China Gr Japan ay Cece A South Korea X ce ENENN 0459 63 paA43531 SYP Je D xeuoug e puepj2z1MS ui pa3uldd M V E0 6007 00 LA ZO 81Z0 6Z0 www phonak com
22. should be changed every three months or sooner if the micro tube becomes stiff or brittle Only your hearing care professional should change the dome This is to prevent the dome from detaching from the micro tube during insertion into the ear 51 52 Maintenance Important points 1 2 3 4 Always use new batteries for your Ex lia Art hearing system You can return empty batteries to your hearing care professional When your hearing system is not in use leave the battery compartment open to allow any moisture to evaporate If you will not be using your hearing system for a long period of time store it in its protective case Remove the batteries and leave the battery compartments open Make sure your hearing system is completely dry before closing the case Protect your hearing system from excessive moisture and heat Always remove it before showering bathing or swimming Do not leave the hearing system near windows or in a car Avoid strong jolts and vibration 5 6 7 8 Daily cleaning and the use of a drying system is highly recommended C amp C line from Phonak is a complete set of cleansing products Your hearing care professional will be glad to advise you Never use household cleaning products washing powder soap etc to clean your hearing system Hair spray face creams and make up can damage hearing systems Remove the hearing system before applying cosmetics If you experience
23. st your hearing care professional can program for you additional individual hearing programs dedicated to specific hearing situations Additional programs are accessed via the myPilot command center the program switch or other remote controls such as KeyPilot2 or WatchPilot2 Program switch The program switch allows manual toggling between the Automatic Mode the Mute Mode and individual hearing programs A short melody confirms the selection of the Automatic Mode Option without program switch The Ex lia Art micro hearing system is also available without the program switch This could be an option for users who do not need an extra program switch C together with their myPilot command center or their remote control 27 28 Operation Synchronized manual control An automatic synchronisation for program selection called QuickSync is integrated in your hearing system Users wearing two hearing instruments only have to activate the functionality on one instrument the other one will be adjusted automatically ZoomControl This special hearing program allows you to choose from four directions in which to focus your hearing system front back left or right ZoomControl can be accessed via the myPilot command center and or the program switch on your hearing system Telecoil optional Your hearing care professional may have activated a Telecoil in your hearing system The programs with Te
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