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LCD Monitor User Manual EW2430 EW2730

1. e Volume e Mute e Brightness e Contrast Custom key2 Sets the function to be Press the ENTER key to select Picture mode accessed by the custom key this option Press the A or Display mode y keys to move the highlight Volume to a menu item and then press e Mute the ENTER key to select that e Brightness item e Contrast DDC CI Allows the monitor settings Press the ENTER key to select e ON to be set through the i e OFF software on the PC this option Press the A or y keys to change the settings How to adjust your monitor 37 CEC When this function is Press the ENTER key to select ON EW2730 only activated the monitor can be this option Press the A ot OFE switched on or off by the connected multimedia y keys to change the device s remote control settings through HDMI connection Note that the connected device is required to support CEC Consumer Flectronics Control feature as well CF Synchronization with other devices through HDMI CEC may be available but not guaranteed HDMI Auto When this function is Press the ENTER key to select e ON Switch activated HDMI port will be this option Press the Aor OFF in the input auto select loop Otherwise HDMI can only y keys to change the be selected by input select or settings by hot key Auto Power Off Sets the time to power off the Press the ENTER key to select e OFF monter aatinaa i dig option
2. and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport CF7 Always keep the product and accessories out of reach of small children Getting started 5 2 Getting to know your monitor Front view 1 USB port x 4 downstream connecting to USB devices Speakers Power button AUN only Back view Control buttons AC Power Input jack Headphone jack Audio Line In Audio Line Out 10 HDMI socket x 2 11 DVI D socket 12 D Sub socket OONDO BenQ to the PC 14 Kensington lock slot gt Above diagram may vary depending on the model 6 Getting to know your monitor Remote control sensor EW2730 13 USB port x 1 upstream connecting Connection The following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection methods see page 11 13 BenQ OOOOOOOO0DO00000 GOO OQQQQQQQOQQOQOQC Q OOOOOOOOODODOTI O LI o p29 OQOQOQOQOQOQI ease 00 0000 OO QI Q OO J USB peripherals Headphone Speakers Gaming PC Notebook console Getting to know your monitor 7 3 Getting to
3. e Italian e Spanish e Polish e Japanese e Czech e Traditional Chinese e Hungarian e Simplified Chinese e Serbo Croatian e Romanian e Dutch e Russian e Swedish e Portuguese H Position V Position Adjusts the horizontal position of the OSD menu Adjusts the vertical position of the OSD menu Display Time Adjusts the display time of the OSD menu Press the A or vy keys to change the settings 0 to 100 0 to 100 e 5 Sec e 10 Sec e 15 Sec e 20 Sec e 25 Sec e 30 Sec How to adjust your monitor OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled Press the A or y keys to change the settings To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the amp or W keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible e YES e NO Press MENU to leave the OSD Settings menu Custom key 1 Sets the function to be accessed by the custom key Press the ENTER key to select this option Press the A or y keys to move the highlight to a menu item and then press the ENTER key to select that item e Picture mode e Display mode
4. with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Cable Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable n Connect the plug of the HDMI cable to one of the two HDMI ports on the monitor Connect the other end of the cable to the HDMI port of a digital output device gt al 0 es C The video cable included in your package and the socket illustrations on the right may vary depending on the LCD model If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D Good quality D Sub How to assemble your monitor hardware 11 3 Connect the audio cable To Input Audio Signals Connect the provided audio cable between the socket on the rear ofthe monitor Line In and your computer audio outlet To check the available audio inputs that go with each video source see Video sources and the available audi
5. BenQ LCD Monitor User Manual EW2430 EW2730 Copyright Copyright 2011 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5
6. Ideal for 16 9 aspect images e Aspect The input image is displayed without geometric distortion filling as much of the display as possible 16 9 images will fill the screen horizontally while 4 3 images will fill the screen vertically Press the A or y keys to change the settings CF The options under Display Mode will be different depending on the input signal sources Aspect is not available for a 1920 x 1080 resolution e Overscan e Full e Aspect How to adjust your monitor 31 32 Color Format HDMI RGB PC Range Determines the color space RGB or YUV based on the following detected video signal e D Sub VGA from PC The default Color Format is RGB e D Sub Component from a video device The default Color Format is YUV CF You might need to manually set the Color Format if colors shown on the monitor screen do not display properly e DVI for models with DVI inputs Color Format is automatically set to RGB e HDMI Color Format is not selectable In other words Color Format is automatically set depending on the input video source Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the A or y keys to change the settings Press the ENTER key to select this option Press the A or y keys to change the settings e RGB e Y
7. Panel is located directly under the main Start menu item The menu options displayed will depend upon which type of view is selected for your system e Under the Classic view click Start Control Panel and Display e Under the Category view click Start Control Panel Appearance and Themes Change the screen resolution The Display Properties window will display Click the Settings tab and the Advanced button The Advanced Display Properties window will display Click the Monitor tab and select the Plug and Play Monitor from the list If there is only one monitor in the list it will already be selected for you Click the Properties button The Monitor Properties window will display If the driver provider is listed as BenQ and the model matches that of your new monitor the proper drivers are already installed and you need do nothing further Cancel out of these property windows However if BenQ is not listed as the manufacturer or the correct model is not currently shown you will need to continue with these instructions Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wizard instructions noting the steps below Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer you attached the monitor to Check the option Install from a list or specific location and click Next Check the option Search for the best driver in these locations and als
8. Press the or l 10min power saving mode y keys to change the e 20min settings e 30min Information Displays the current monitor e Input property settings aCe Resolution e Optimum Resolution best with the monitor e Model Name Reset All Resets all mode color and Bresethe A a y keysto e YES geometry settings to the e NO change the settings factory default values N Q DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics 38 How to adjust your monitor 8 Troubleshooting Frequently asked questions FAQ The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum re
9. Q monitor How to install on Windows 7 system l Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive C The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 8 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 19 How to installon Windows Vista systems l Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personaliz
10. To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display 1 Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press the AUTO key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the A or y keys to select DISPLAY and press the ENTER key to enter the menu Ifyou notice a vertical noise like a curtain effect shimmering of vertical lines press the A or vy keys to select Pixel Clock and press the ENTER key Then press the A or y keys to adjust the monitor until the noise disappears If you notice a horizontal noise press the A or vy keys to select Phase and press the ENTER key Then press the A or y keys to adjust the monitor until the noise disappears Picture optimization 7 How to adjust your monitor The control panel OLNV N NNIW oO or lt o Y3LN3 1 AUTO Adjusts vertical position phase horizontal position and pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 N Custom key 1 For Up Increase adjustment By default the key is the hot key for Volume To change the default settings see Custom key 1 on page 37 for more informatio
11. UV e RGB 0 255 e RGB 16 235 How to adjust your monitor Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Volume Mute Audio Select Auto Detect 1 Press the MENU key to display the main menu menu MENU button 3 Press the A or y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or vy keys to make adjustments or selections 2 Press the A or y keys to select AUDIO and then press the ENTER key to enter the 5 To return to the previous menu press the automatically Volume Adjusts the audio volume Pines the A key to increase 0 100 the volume and press the y key to decrease the volume Mute Mutes the audio input Bade A ee keysto ON change the settings e OFF Audio Select o users to ia Aa Pesthi A keysto e PC Audio za change the settings e HDMI Audio 1 monitor detect it e HDMI Audio 2 e Auto Detect How to adjust your monitor 33 Video sources and the available audio inputs Depending on the input video sources the available audio inputs may vary Video sources and the available audio inputs are as follows PC Audio HDMI Audio HDMI Audio f Auto Detect Line In 1 2 D Sub VGA V V DVI D V V HDMI 1 V V V HDMI 2 V V V Y
12. VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing Table of Contents e a aT n Ans asien A ker 2 Disclamier Bess 2 Getting started ernennen ie 4 Getting to know your Monitor a ae erkennen 6 TOT AV EW sia asic insite ecw a a a A AA E AA AAAA ANN 6 13181 ea AN EE TA 6 Conect oM ne aAa ER AER RER AEA EEE CER BASARAB CERO Ta Ra TEKEE A aiina anaia 7 Getting to know the remote control nee 8 Front VIEW een 8 Installing TS a ther vy a ae RENTE TERN NERR E E eos Eeee e a E Tre 9 How to assemble your monitor hardware ssssssssssessesseececesceececeeetecesceesecesceeseeees 10 How to detach the stand base as anne 14 Using the monit
13. andard best suits the type of images change the settings e Movie shown on the screen e Game e Standard for basic PC icati e Photo application e Movie for viewing e sRGB videos sEco e Game for playing video games e Photo for viewing still images e sRGB for better color matching representation with the peripheral devices such as printers DSCs etc e Eco for saving electricity with low power consumption by providing minimum brightness for all running programs How to adjust your monitor Senseye Demo Dynamic Contrast Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Press the A or y keys to change the settings Press the ENTER key to select this option Press the A or vy keys to change the settings ON e OFF 0to5 Display Mode This feature is provided to allow aspect ratio s other than 16 9 to be displayed without geometric distortion e Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image e Full Scales the input image to fill the screen
14. cture Advanced menu on page 30 Audio menu on page 33 How to adjust your monitor 25 26 Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Auto Adjustment H Position V Position Pixel Clock Phase 1 Press the MENU key to display the main menu 2 Press the A or y keys to select DISPLAY and then press the ENTER key to enter the menu 3 Press the A or y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or y keys to make adjustments or selections 5 To return to the previous menu press the MENU button DVI or HDMI cable to key and the Auto be disabled Auto Optimizes and adjusts the Adjustment screen settings automatically for you The AUTO key is a hot key for this function gt When you connect a digital video output using a digital your monitor the AUTO Adjustment function will Press the ENTER key to select this option and make adjustment How to adjust your monitor H Position Adjusts the horizontal position of the screen image V Position Adjusts the vertical position of the screen image Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optim
15. e appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive gt The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 20 9 10 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to installon Windows XP system l 10 11 Open Display Properties The quickest shortcut to Display Properties is through the Windows desktop Right click the desktop and select Properties from the popup menu Alternatively the Windows menu to Display Properties is located in Control Panel In Windows XP version Control
16. e between darkness the contrast and press the and lightness y key to decrease the contrast Sharpness Adjusts the clarity and Presthe A key to improve 1 to 10 visibility of the edges of the f es the crispness of the display subjects in the image and press the y key to have softness effect on the display Gamma Adjusts the tone luminance 5 How to adjust your monitor Color Press ENTER to enter the Color menu Color Temperature Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color Press the A or vy keys to select this option User Mode The blend of the Red Green and Blue primary colors can be altered to change the color tint of the image Go to the succeeding Red Green and Blue menus to change the settings Press the A or y keys and the ENTER key to select Red Green or Blue Then use the A or y keys to make the color adjustments Red Tailors the image color tint Press the Mior W keys to 0 to 100 Green Decreasing one or more of sdas ihe valde 2 the colors will reduce their i Blue ey respective influence on the color tint of the image e g if you reduce
17. g in or turn on the power to the monitor until instructed to do so 1 Attach the monitor base Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm then push them together Tighten the thumbscrew on the bottom of the monitor base as illustrated Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface 10 How to assemble your monitor hardware g 2 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources Connect the video cable To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end
18. he CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible Fe To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes e Alternatively you may use the Ao y keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible No sound can be heard from the built in speakers Fe Check whether the desired cable to input audio signals is properly connected See To Input Audio Signals on page 12 for details e Increase the volume volume may be muted or too low e Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted No sound can be heard from the connected external speakers e Remove your headphone if the headphone is connected to the monitor e Check whether Line Out is properly connected e Ifthe external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Sound cannot be muted e Restart your computer e Update the graphics and or audio driver 40 Troubleshooting USB devices are not working gt e Check whether upstream and downstream USB are properly connected e Install a cor
19. install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it gt If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer 1 Follow the instructions in How to assemble your monitor hardware on page 10 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device op
20. isplay Mode Full By default the key is the hot key for Display mode Press the y key continually to switch among Full and Aspect The setting will take effect immediately See also Display Mode on page 31 Input hot key Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor DVI The setting will take effect immediately HDMI 1 See also Input on page 35 HDMI 2 D sub 24 How to adjust your monitor Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the following main OSD menu DISPLAY Auto Adjustment H Position V Position Pixel Clock Phase OC move ENTER Select MENU Exit x There are 5 main OSD menus 1 Display 2 Picture 3 Picture Advanced 4 Audio 5 System Use the A up or vy down keys to highlight a menu item and press the ENTER key to enter the Menu item settings Q The OSD menu languages may differ from the product supplied to your region see Language on page 36 under OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 26 e Picture menu on page 28 e System menu on page 35 Pi
21. ization on page 22 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 22 Press the A or y keys to adjust the value 0 to 100 0 to 100 0 to 100 0 to 63 How to adjust your monitor 27 28 Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out PICTURE Brightness Contrast Sharpness Gamma Color AMA 1 Press the MENU key to display the main menu Press the A or y keys to select PICTURE and then press the ENTER key to enter the menu Press the A or y keys to move the highlight to a menu item and then press the ENTER key to select that item Press the or y keys to make adjustments or selections 5 To return to the previous menu press the MENU button The default value is 3 the standard value for Windows Press the A key to increase l the gamma value tone becomes darker and press the y key to decrease the gamma value tone becomes lighter Brightness ee F ei between Piassthe A key to increase 0 to 100 Ip arene Cane SIES the brightness and press the y key to decrease the brightness Contrast Adjusts the degree of Pressike A key to inetease 0 to 100 differenc
22. know the remote control Front view N oO N OOA OQ Mute button Input source button Display mode button Volume up button Volume down button Brightness button Enter button Menu button 9 Power button 10 Senseye mode button 11 Contrast button 12 Navigation buttons 13 Exit button Sulz Q OSD On Screen Display 8 Getting to know the remote control e ON gt oa OOP 1 0 Mutes the volume Switches between different video signals that may be connected to your monitor Switches display mode Increases the volume Decreases the volume Adjusts the balance between light and dark shades Enters sub menu and select items Activates OSD main menu and return to the previous menu Turns the power on or off Switches to different Senseye modes Adjusts the degree of difference between darkness and lightness Adjusts settings or moves to different sub menus Exits OSD Installing the battery 1 Turn over the remote control Remove the battery cover as illustrated 2 Remove the battery insulation sheet 3 Replace the provided battery onto the battery holder properly Make sure that the positive terminal faces upward 4 Replace the battery cover The remote control is ready to use now Getting to know the remote control 9 4 How to assemble your monitor hardware CF lf the computer is turned on you must turn it off before continuing Do not plu
23. n 4 V Custom key 2 For Down Decrease adjustment By default the key is the hot key for Display mode To change the default settings see Custom key 2 on page 37 for more information 5 ENTER key Enters sub menus and selects items This key is also the hot key for Input 6 Power Turns the power on or off N z Y OSD On Screen Display The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 24 How to adjust your monitor 23 Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t currently displaying on screen Custom key 1 Press the A key to display the functions that can be accessed by this key Press the A or y keys to change the settings if needed To change the default settings see Custom key 1 on page 37 for more information By default the key is the hot key for Volume Press the A key to display the Volume indicators Further press the A key will increase the volume while the y key will decrease the volume Custom key 2 Press the A key to display the functions that can be accessed by this key Press the A or vy keys to change the settings if needed To change the default settings see Custom key 2 on page 37 for more information D
24. n the monitor These downstream USB ports transmit data between connected USB devices and the upstream port See picture on the right 5 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled ew on the rear of the monitor Do not connect the other end to a power outlet just yet 6 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Turn on the monitor by pressing the power key Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 16 to install the monitor software vl Q To extend the service life of the product we recommend that you use your computer s power management x EN function TC How to assemble your monitor hardware 13 How to detach the stand base 1 Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable gt Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface 2 Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated 14 How to assemble your monitor hardware Remove the moni
25. o check Search removable media then click Next Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6 When completes the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model Select single click the correct name of your monitor from provided driver list on the CD and click the Next button This will copy and install the appropriate monitor driver files to your computer Click Finish This will close the wizard and return you to the Monitor Properties window Click Close OK and OK This will close the Display Properties windows You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 21 6 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the AUTO key function Press the AUTO key to optimize the currently displayed image to the screen CT When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image Sulz Q Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function 22 If you wish you can always adjust the screen geometric settings manually using geometry menu items
26. o inputs on page 34 To Output Audio Signals You are provided with the following options to output audio from the monitor e You may connect headphones to the headphone jack t i mE found on the back side of the monitor See picture on the E right Gr e If you prefer using external speakers please also use another audio cable usually supplied with the speakers aan i to connect the monitor Line Out to the input Line In jack of the speaker e Or you can output audio using the built in speakers on the monitor gt The output priority of the audio signals detected on your monitor is headphone jack Line Out socket and the built in speakers Your monitor scans for available sockets and outputs audio signals in this order if audio cables are connected properly INA headphone should be connected to the headphone jack only connection to other jacks may cause damage to the headphone If you prefer to output the audio signals to external speakers or other sound systems use Audio Line Out on the monitor 12 How to assemble your monitor hardware 4 Connect USB Devices I Connect the USB cable between the PC and the monitor 44 et via the upstream USB port at the back This upstream 1 USB port transmits data between the PC and the USB devices connected to the monitor II Connect USB devices via other USB ports downstream o
27. om BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware Wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 17 e How to upgrade the monitor on an existing computer on page 18 gt lf you require a User Name and Password to login to your Windows computer you must be logged on 16 as an Administrator or as a member of the Administrators group in order to
28. or wall mounting kit nes 15 Getting the most from your BenQ monitor esssesessssesesesessesesesesessesesesesesessesesesesesseses 16 How to install the monitor on a new computer ansehen 17 How to upgrade the monitor on an existing computer nezeesessesesnenesnennnnennennnnennnnnnenonnennnnnsnenannon 18 How to install on Windows 7 Sy nenne ee 19 How to install on Windows Vista systems ee en inne een een 20 How to install on Windows XP Systems 21 Pichure opfimization seen aeae aa aae Sara ENNEA aana 22 How to adjust your monitor asien eneksnenien 23 Ehe Comtrol panel TEE EE 23 FICK Oey ee EEE Re 24 Main Wen Ole ee 25 Troubleshooting sian RR A SENE eter e aE Ea inai 39 Frequently asked questions FAQ nass RER 39 Needwnorc help EEE SANESE nab mm aaanetean 41 1 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base Quick Start Guide CD ROM Remote Control EW2730 only Power Cord Picture may differ from product supplied for your region Video Cable D Sub 4 Getting started Audio Cable USB Cable Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately F Q Consider keeping the box
29. ou may also want to know the recommended audio input for each video source D Sub VGA PC Audio Line In DVI D PC Audio Line In HDMI HDMI 34 How to adjust your monitor System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out OSD Settings Custom key 1 Custom key 2 DDC CI CEC HDMI Auto Switch Auto Power 0 ii Information Reset All Press the MENU key to display the main menu Press the A or y keys to select SYSTEM and then press the ENTER key to enter the menu Press the A or y keys to move the highlight to a menu item and then press the ENTER key to select that item Press the or y keys to make adjustments or selections To return to the previous menu press the MENU button Input Use this to change the input to that appropriate to your video cable connection type Press the A or Vv keys to e D sub VGA change the settings Component e DVI e HDMI 1 e HDMI 2 How to adjust your monitor 35 36 OSD Settings Press ENTER to enter the OSD Settings menu Language Sets the OSD menu language Press the A or vy keys to change the settings CF The language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region e English e French e German
30. responding USB device driver if available Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 41
31. solution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen CT One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration Vt has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen g
32. t e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Troubleshooting 39 Is the prompt on the display illuminated in orange Tf the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers CF Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 31 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on t
33. the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how Bas A es y keys to 0 to 100 we perceive colors adjust the value Saturation Adjusts the purity degree of peeve the A a y keys to 0 to 100 color adjust the value Reset Color Resets the custom color Prsssthe A a Yy kevsto YES settings to the factory change the settings y e NO defaults Press MENU to leave the Color menu AMA Improves the gray level Dresstlie A r y keys to e Premium response time ofthe LCD change the settings High panel aes How to adjust your monitor 29 30 Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out 1 Press the MENU key to display the main menu PICTURE ADVANCED wove standara 2 Press the or W keys to select PICTURE ADVANCED and then press the Fiere Weee eher ENTER key to enter the menu Senseye Demo OFF Dynamic Contrast SESS Display Mode 3 Press the A or y keys to move the Color Format RGB highlight to a menu item and then press HDMI RGB PC Range RGB 16 235 the ENTER key to select that item 4 Press the A or y keys to make adjustments or selections 5 To return to the previous menu press the MENU button Picture Mode Selects a picture mode that Press the A t y keys to e St
34. tion and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer Getting the most from your BenQ monitor 17 18 How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows XP Windows Vista and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 7 system on page 19 e How to install on Windows Vista systems on page 20 e How to install on Windows XP system on page 21 Getting the most from your Ben
35. tor base Remove the monitor stand Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Lay the screen face down on a clean and well padded surface Slightly push the hinge cap on the upper part of the monitor stand toward the monitor as illustrated The cap shall be released Use a a cross pointed screwdriver to release the screws that fixing the monitor stand to the monitor The use of a magnetic head screwdriver is recommended to avoid of losing the screws Then pull the monitor stand backward away from the monitor In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use Follow the instruction manuals of the wall mount bracket you purchased to complete the installation How to assemble your monitor hardware 15 5 Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the cust

LCD Monitor User Manual EW2430 EW2730

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