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1. Must be a Digital Cable subscriber Not available in all areas li ins 5 im Monthly subscription rate for Anime Network ON DEMAND is 6 99 per Mediacom digital cable box and digital gatewa are required Services may not be available in all areas All rates and services are subject 0 ange Ter ls and franchise FDC and copyright fees and other government charges if any are additional Other charges conditions requirements and restrictions may apply Subscribers must agree to comply with Mediacom s applicable subscription terms and policies Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom Communications Corporation 5 Centimeters Per Second Makoto Shinkai CoMix Wave Films 2009 Eclipse Marketing Services nc All Rights Reserved d m Companies controlled by Mediacom Communications Corporation operate cable television systems Through these cable facilities they provide Customers with cable television programming services Internet access and phone services through our cable facilities Not all services may be available in your local cable system The Cable Communications Policy Act of 1984 as amended which we refer to as the Cable Act contains restrictions on the disclosure and use by cable operators of personally identifiable information about subscribers to cable television or certain other servic
2. Gna Of tne TOWER psody i patch cable to the Step 2 Insert the USB REAR VIEW What are the computer requirements and ABC News Now RJ 45 Ethernet port on cable A connector into for Mediacom Online services With Mediacom Online MAX your premium content options expand the Network Interface SINN iN DUE USBPORT ron to include something for everyone in your family Mediacom Home SIS HUE M 4 gt Windows 2000 2003 XP Vista Windows 7 M MEE De E 2825545 e 256 Networking is automatically included with Mediacom Online MAX 1 20 Mbps service Mediacom Online is officially listed the Xbox LIVE compatible 2 FROM MODEM 9 usacane support website www xbox com The Xbox LIVE service allows CABLE MODEM What are the most recent online product offerings subscriber with an Xbox 360 video game console to play interactive Mediacom has available games with others over the Internet Connect the Power Adapter to the Modem Install Your PC ina i 2 INSTALLATION ee 2 4 mane 2 If I have questions whom do call You will need your account number and registration code to complete the y to suri the internet trough a Single connection a Customer Support 24 hours a day 7 days a week 1 866 452 4747 into your CD ROM drive and follow the instructions installation This information is
3. e 9 9 0 o OKONO IN L VIDEO DCT2000 connectors on the stereo VCR and the TAPE 1 IN R and L connectors on the stereo receiver or amplifier Step 9 Connect a stereo audio cable between the CD IN R and L connectors on the stereo receiver or amplifier and the AUDIO OUT ANALOG R and L connectors on the DVD Step 10 Connect a video cable between the VIDEO OUT VIDEO connector on the DVD and the INPUT VIDEO connector on the TV This cable configuration may be used for a mono or stereo TV because the TV audio and video jacks are not used To watch TV or view VCR recordings the TV must be tuned to the DCT2000 and VCR output channel typically 3 or 4 To watch a DVD the TV line input must be used DCT2000s with the home theater option offer S Video an output that may provide a higher level of picture quality If your components offer S Video connections they may be used in place of RCA video connections DCT2000 0 in AUX AUDIO IN SPDI 62 5 o ra 50 AUDIO OUT I in d Stereo VCR INPUT OUTPUT Stereo receiver AUDIO AUDIO Search 53 Kids EB Message Digital cy Guide Cable Menu Search Menu JJ Music Listings Setup Menu Stereo TV Pay Per View P538 Sports 3 Digital Movies Pay Per View Ni ST 2 S VIDEO Listings 2 Search Menu Recordings Search Menu Tk Events A m To TV
4. e Click on the Forgot Password link in the upper right hand receive a 20 credit Business Phone Business nternet Business TV amp Music corner of the screen underneath Log In To Check Email Our Pledge to Prompt Service e Enter your email address only Make sure you DO NOT include We pledge to answer your call within 30 seconds on average mchsi com at the end of your email address handle a repair problem within 24 hours answer your written inquiries within two business days and make morning and e Click the button labeled Reset Your Password afternoon appointment options available Call us today Or go online for more information 1 800 479 2091 MediacomCable com Business PAUSE ISSUE NO 17 www mediacomcable com Cable Bill Information Mediacom About Your Cable Bill Account related Fees Payment Options Options include We know you ll try your best to keep your account current with us However in 2 is pleased to offer you a variety of payment options e Set up automatic recurring payments and or make a one time payment using a credit card Visa lle it will be necessary to assess late payment and special handling charges fA Online Billing MasterCard Discover wy Access your account and make payments from home office or anywhere you have Set up automatic recurring payments and or make a one time payment using a debit card Visa MasterCard e Late Fe
5. WHAT S ON TV ONE OF KIDS TOP COMPLAINTS of our time is Mom there s nothin on TV But how wrong they are especially if your household subscribes to Mediacom cable service In the last 10 years children s programming has been one of the major growth sectors for networks and producers on the prowl for new audiences No matter if the kids are 2 6 10 12 or 15 there s something for all of them at just about any time of day depending on your Mediacom system s channel lineup Here s a sample of today s children s programming along with websites where you ll find more information ABC Family Animal Planet Cartoon Network Discovery Channel E Hub Disney Channel E Disney XD E Teen Nick E Nick at Nite E Nickelodeon Nick Jr Science TV Land READING THE LABEL lt Audience Type Shows the general audience for which the program was intended Content Type Shows when a program may have higher levels or occurrences of violence V sexual situations S coarse or indecent language L suggestive dialogue typically about sex D or fantasy violence FV www mediacomcable com e We know you want to try Mediacom Digital On Demand and Pay Per View So we re making it easy 6 Press Menu on your remote 2 Scroll down to On Demand or Pay Per View Preview and select the movies you want to watch See page 32 for more
6. e f you have a router plug the power cord back in Wait for the router to power back up e f your Internet is still not working please contact Internet Technical Support at 1 888 847 6228 For Your Protection Home Wire Maintenance Plan If there s ever a problem with our equipment we ll repair it at no charge However the problem may be with your inside wiring TV or VCR and we have to charge for our time and work You can protect How to reset your phone modem e f your modem has a battery remove the battery from your cable modem the battery is located on the bottom of the modem Then unplug the power cord from the back of the modem Not anymore e Wait 30 seconds While waiting make sure the coaxial cable is yourself from unexpected service charges with our Home Wire securely plugged into the back of the cable modem and cable Maintenance Plan Call us at 1 888 847 6228 for details outlet Also make sure the phone cord Is securely plugged Into Unauthorized Use of Service If you have a business you now have a choice the port that 15 labeled Tel 1 on the back of the cable modem There are state and federal laws prohibiting the unauthorized Mediacom Business offers new competitive choices in your and to the back of the phone reception of cable and the use of equipment or tampering with local area faster Internet and data connections feature e Plug the power cable back into the cable modem Wait a couple equip
7. N N 4 N b b 1 N 1 ln 4 4 ces ea c N uj 4 M m N N 4 b Y N A s WA a E d N 4 N 4 S B i 1 N N WA b lt b b B n N N 74 b aN a There are plenty of new and returning series to tune in to on Mediacom Cable this summer 2 The final her premieres Sunday HBO H DO In its eighth and final season Entourage promises to bring more laughs as Vince E Johnny Drama Turtle and Ari wrap up their escapades This hit comedy series draws on the experience of Hollywood insiders and stars Adrian Grenier Kevin Connolly Kevin Dillon Jerry Ferrara and three time Emmy winner Jeremy Piven The final season promises to include some twists and turns that fans might not expect As the last season of Entourage wraps up some are speculating that a film could be in the works The eight episode season kicks off Sunday July 24 PAUSE ISSUE 0 17 Not fol Mise with weak stomachs The Walking Dead follows survivors of a zombie apocalypse and tells the story of the weeks and months that follow Based on the comic book by Robert Kirkman The Walking Dead returns this fall and fans can expect a darker and gorier sophomore season It s more than the threat of zombies for these characters they ll also have to deal with contaminated water a lack of medic
8. Play Favorites The Interactive Guide Favorites feature lets you quickly access the channels you ve designated for that category Just select Favorites from the Main Menu or J from the Quick Menu Mediacom fi Ern Select to adel tha fo D How to Use Your Cable Box and VCR to Record Future Programs Select the program you want to record from the TV Listings Press INFO to bring up the program information screen Select the RJ icon from the bottom of the screen Select Record Future Program Once the cable box is set a message will display reminding you to also set your VCR to record the program Turn on your VCR and follow the manufacturer s instructions to program it to record the program When the program starts your cable box will automatically tune to the program so that your VCR can record it After you set up a recording on your cable box you must also set up your VCR to record following the manufacturer s instructions If you try to change channels while recording a program the following message will display Your recording is in progress Changing the channel will stop this recording However if your VCR is still on and you do change the channel the VCR will record the new channel that you tune to Guide Symbols to Know Quick Menu Icons Li Guide YV Favorites Listings Main Menu List by Channel OND On Demand Listings Y Pay Per View Menu by Tim
9. vhi Ho SPIKE msnbc HD Not all channels available in all areas Channels subject to change Channels must originate in HD Format to be displayed in HD HD Pak rates are separate monthly fees and require a subscription to Family Cable Premium services require monthly subscription FIG TCL LAAL HD PAUSE ISSUE 0 17 Quick Install Guide Mediacom ONLINE CABLE INTERNET SERVICE Frequently Asked Questions install the Splitter Step 1 Disconnect your CATV coaxial Connect the Coaxial Cable to the Modem cable from your TV converter box or CATV COAX CABLE VCR and connect it to the IN connector FROM WALL OUTLET on the cable splitter Step 2 Connect one end of a coax cable B to one of the OUT PABUEBENNTER connectors on the splitter and the remaining end of coax cable to x CONVERTER OR VCR your TV converter box or VCR CABLE B NOTE Make sure the cable line plugged into the modem originates or comes off the first splitter location coming into your home often located in the basement or garage of the house Connecting the modem to a line with two or more splitters may interfere with the operation of the modem Connect one end of coax CABLE MODEM cable A Data to the d remaining OUT connector on the splitter and the remaining end of coax cable A Data to the RF connector on the cable modem Enhance Your Web Experience with H
10. 1289 0128 MCS 0039 0346 Mitsubishi 1393 Modulaire 0195 NAD 0320 Nakamichi 0347 0097 1555 NEC 0235 Norcent 1389 Onkyo 0135 1298 0842 0380 1531 Optimus 1023 1074 0080 0186 0670 0042 0181 0531 0801 0177 0219 0738 Oritron 1497 1366 Panasonic 1518 0039 0518 1764 0367 1316 1763 0309 1288 1548 Penney 0195 Philco 1390 Philips 1189 1269 0189 0391 1266 1120 Pioneer 1023 0080 0531 1384 0014 0244 0150 0630 Polaroid 1508 Polk Audio 0189 1289 Proscan 1254 Quasar 0039 RadioShack 1263 RCA 1023 1609 1254 0054 0360 0346 0531 1154 1511 0080 0530 1074 1390 Realistic 0163 0195 0181 Regent 1437 Rio 1869 1383 Saba 1519 Samsung 1500 1295 Sansui 0189 0346 0193 Sanyo 0219 1469 1251 0801 Scott 0163 0322 Sharp 1286 0186 Sharper Image 1556 1263 Sherwood 0062 1077 0502 1653 0491 1423 Shinsonic 1426 Sonic Blue 1869 1532 1383 Sony 1058 1441 1258 1759 0158 1042 1349 1442 1758 0474 1658 1858 0168 1406 1558 Soundesign 0670 Stereophonics 1023 Sunfire 1313 1052 0314 0313 Teac 0463 1390 0163 1267 1074 1528 Technics 1308 1518 0039 0208 0518 0309 Thorens 1189 Venturer 1390 Victor 0074 Wards 0158 0189 0080 0054 0014 Yamaha 0176 1331 1176 0186 1375 Yorx 0195 Zenith 1293 0857 1869 Setup Codes for Cable Boxes Converters ABC 0003 0008 0014 0017 Americast 0899 Bell amp Howell 0014 Bell Sout
11. ALGH PAUSE ISSUE NO 17 HDTV Basic Operations Continued Connecting the HD DVR Set Top Box to a High Definition TV and VCR Audio IN Cable Antenna IN e R L Audio OUT Video OUT S Video OUT Cable Antenna oT R L e e Video 3 S Video Y e T Video L g is im OPTIONAL Cable Antenna IN If you intend to use a standard stereo VCR use this configuration to watch both HD and standard definition video on your HDTV as well as record and play standard definition video via your VCR You will need the following connector cables 1 set of two pronged red amp white RCA type audio cables 2 sets of Y audio splitter cables 2 S Video cables 2 sets of single pronged RCA type video cables NOTE The inputs outputs on your specific VCR and HDTV determine which video cables you will need If your VCR and HDTV accepts S Video this should be your first choice as it is considered the higher standard definition video output Step 1 Using the coaxial cable from an active wall outlet connect the cable to the CABLE IN coaxial input on the set top box Step 2 Locate the Y Pb Pr inputs on your HDTV and the Y Pb Pr outputs on the set top box These connectors are color coded on the set top box as follows Y green Pb blue Pr red Colors may vary on your HDTV Step 3 Using a three jack component video connector connect the Y ou
12. for a fee Donating is another efficient way to recycle your old devices Your generosity can bring technology to individuals who would otherwise be unable to afford it Local schools nursing homes churches homeless shelters and other organizations with limited or no budgets are all excellent choices for donations So are schools with technical programs which use the equipment to teach electronics repair There are also the old standbys like Goodwill and Salvation Army stores which will be happy to receive your equipment considering it still works As an added bonus your donation may be tax deductible Mediacom Publication If you re looking to recoup a little cash on your replaced items pawn shops used appliance stores and online flea markets like Craigslist are good bets Some appliance stores have also begun buy back or trade in programs when you purchase your upgrade taking the old version off your hands and paying you for it Additionally many wireless service providers will accept old cell phones and donate them to charity for you Verizon Wireless s HopeLine program gives donated cell phones to domestic violence organizations across the country AT amp T equips soldiers overseas with cell phones and prepaid calling cards through their Cell Phones for Soldiers program and phones collected for Sprint s Project Connect help fund Internet safety programs for children Or consider this Your old phone
13. including date and time the websites you visit the dates times and length of your Internet visits or telephone calls the Internet or e mail addresses or telephone numbers that you communicate with and the text of e mail or other electronic communications you send or receive using our Internet access service Any personally identifiable information that may be derived from these logs is subject to the policies described in this Notice and to our obligations under the ECPA and other applicable law Disclosure of Personally Identifiable Information by Mediacom We may make certain disclosures to third parties of personally identifiable information about you Disclosures to governmental entities as required by law or a subpoena or legal process are discussed below under the caption Disclosure to Governmental Agencies or Otherwise Required by Law or Legal Process Under this caption we address disclosure under other circumstances We may disclose personally identifiable information about you with your prior written or electronic consent As permitted by the Cable Act Mediacom from time to time may disclose without such consent personally identifiable information about you if necessary to render or conduct a legitimate business activity related to a cable service or other service provided to you The kinds of persons or entities to which we may make such disclosures include but are not necessarily limited to the following Persons or en
14. of many horizontal lines More lines mean better picture quality Regular televisions feature a maximum of 480 interlaced lines in the picture HDTV uses 720 to 1080 lines allowing viewers the opportunity to see more detail than ever before such as specks of color in an actor s eyes Will be able to see more of the picture with HDTV Absolutely HDTV s widescreen format is a 16 9 aspect ratio just like a movie theater This widescreen format creates a panoramic effect for the viewer conveying more scenery and action By comparison a standard TV has an aspect ratio of 4 3 What s the difference between HD capable and HD ready TVs Today HDTV is available in two forms HD ready and HD capable HD ready sets have built in HDTV receivers This built in receiver however is not compatible with Mediacom s HDTV receiver converter HD capable sets are essentially monitors that require an external receiver converter In both cases a Mediacom HDTV digital converter is required Why doesn t the picture always display in full screen when tuned to a high definition channel Not all programs are in high definition format therefore programs will not always be full screen Not every show currently broadcast by an HD station is in HD format You can assume that if you are getting a picture on the HD channel your equipment is functioning properly You may want to check your HD monitor TV set settings consult the HD monitor s u
15. 0 17 t gt igio Sdil JDIAUAS OACIA Internet Phone Service Tips And Troubleshooting How to reset your cable modem e Completely fill out the reset password form e Unplug the power cord from the back of your cable modem All e The password must be 8 16 characters long cannot contain any of the lights should go off If you have Mediacom Phone please spaces and is case sensitive follow the instructions on how to reset your phone modem e Click on the button labeled Submit see below e You should receive a message stating Your email password has e Shut down your computer If you have a router unplug the power been successfully changed cord from the router also l e f your password did not successfully reset please call Internet e Wait 30 seconds While waiting make sure the coaxial cable Technical Support at 1 888 847 6228 and Ethernet USB cords are securely plugged into the back of the cable modem computer and cable outlet e Plug the power back into your cable modem Wait a couple of Ou r P er for mance P edg minutes for the modem to run through the self test and boot up properly We re dedicated to providing you with great customer service However on occasion service can be disrupted Oftentimes the solution is simple and requires no visit to your home to repair With a little e Turn your computer back on know how repairing a technical glitch could be as simple as checking a few plugs
16. 0035 Memorex 0035 0162 0037 0048 0039 0047 0240 0000 0104 0209 1037 1262 0479 1237 0307 0046 1162 MGA 0240 0043 0061 MGN Technology 0240 Microsoft 1972 Mind 1972 Minolta 0042 0105 Mitsubishi 0067 0043 0061 0807 Motorola 0035 0048 MTC 0240 0000 Multitech 0000 0072 NEC 0104 0067 0041 0038 Nikko 0037 Noblex 0240 Northgate 1972 Olympus 0035 Onkyo 0222 Optimus 1062 0162 0037 0048 0104 0432 1048 1262 0593 1162 Orion 0184 0209 0002 1479 0479 Panarex 1950 Panasonic 1062 0035 0162 1035 1262 0616 1162 0225 Pansat 1950 Penney 0035 0037 0240 0042 0038 1035 1237 Pentax 0042 0105 Philco 0035 0479 Philips 0035 0081 0739 1949 0618 1181 1081 Pilot 0037 Pioneer 0067 Polk Audio 0081 Portland 0020 Profitronic 0240 Proscan 0060 0202 1060 0761 0760 1954 Protec 0072 Pulsar 0039 Quarter 0046 Quartz 0046 Quasar 0035 0162 1162 1035 RadioShack 0000 1037 Radix 0037 Randex 0037 RCA 0060 0240 0042 0149 0807 1060 1989 0105 0202 0761 1035 1964 0760 0880 1954 0106 Realistic 0035 0037 0048 0047 0000 0104 0046 ReplayTV 0616 0614 Runco 0039 Samsung 0240 0045 1014 Sanky 0048 0039 Sansui 0000 0067 0209 0041 1479 0479 0271 Sanyo 0047 0240 0104 0159 0046 Scott 0184 0045 0121 0043 Sears 0035 0037 0047 0000 0042 0104 1237 0046 0105 Sharp 0048 0807 0848 Shintom 0072 Shogun 0240 Singer 0
17. 0056 1926 1904 Sharp 0093 0689 0039 0165 0688 1917 0157 0491 0851 0386 Sharper Image 1950 Sheng Chia 0093 Shogun 0019 Signature 0016 Simpson 0187 0186 Sony 1100 0000 0834 1925 0111 1904 0080 Soundesign 0180 0178 0186 0179 Spectricon 0003 Squareview 0171 555 0180 0019 Starlite 0180 Studio Experience 0843 Supre Macy 0046 Supreme 0000 SVA 0748 0870 0587 0865 0872 0768 0871 Sylvania 0054 0030 0171 0020 0096 1931 0381 1944 Symphonic 0180 0171 1913 1904 Tandy 0093 Tatung 0003 1756 0055 Technics 0250 0051 Technol Ace 0179 Techview 0847 Techwood 0051 0056 0003 Teknika 0054 0180 0150 0060 0092 0039 0179 0019 0056 0186 0016 Telefunken 0702 0056 Thomas 1904 TMK 0178 0177 0056 TNCi 0017 Toshiba 0154 0156 0060 1256 0832 1704 1936 0650 1156 1656 1935 0845 1356 1918 1945 Tosonic 0185 Totevision 0039 Trical 0157 TVS 0463 Universal 0027 V Inc 0864 1756 Vector Research 0030 Victor 0053 Vidikron 0054 Vidtech 0178 0019 Viewsonic 1755 0864 0857 Viking 0046 Wards 0054 0030 0178 0080 0165 0866 0019 0027 0056 0111 0179 0016 0021 0096 1156 0020 Waycon 0156 White Westinghouse 0463 1909 0623 Yamaha 030 0839 0019 0833 0769 Zenith 0017 0463 0178 0092 1904 1929 1911 0016 1909 Zonda 0003 Setup Codes for TV VCR Combos Broksonic 0002 0479 for TV use 0463 Citizen 0278 Colt 0072 Curtis Mat
18. 5 E 1779 il I 1 i PT 1 10 Quick Tips GET THE MOST FROM YOUR MEDIACOM SERVICE How to Get Your Cable TV Picture Back in Focus and Your Internet Connection Back Up to Speed IS YOUR CABLE TELEVISION PICTURE a touch twitchy these days Is the program guide not telling you the entire story How about your Internet service A tad slow Or perhaps even on strike Your cable TV control box or Internet modem may be on the fritz But don t call your Mediacom technician just yet You may be able to fix these headaches with a little know how and a few flicks of the wrist In geek terms the trick to getting back on track is called re booting In real people terms it means unplugging your cable box from its power supply and then plugging it back in Same goes for your Internet modem which streams the Mediacom broadband service that lets you access the Internet world as well as send and receive e mail How to Change Your E mail Password 1 Open your browser and go to www MediacomToday com You may need to enter your ZIP code so it can load your local Mediacom page Click on the blue link labeled Reset Password Manage E mail Accounts 2 Enter your entire e mail address and be sure to include mchsi com or mediacomcc net at the end of your address 3 Enter your password 4 Click Reset Password 5 Enter the answer to your security question 6 Click Submit 7 Entera new p
19. If the LED does not blink the number is 0 This is the first digit of the device code Press 2 3 and 4 to obtain all four code digits z Locking the volume controls to a single device makes it easier to control volume without having to guess whether the volume will change If you lock the remote s volume controls to the TV for example you will always be able to change the volume to the level you want without having to adjust it on multiple devices 1 Press and hold the device mode key TV AUDIO DVD VCR or Cable corresponding to the device you want to control volume for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press Volume The device key s LED blinks three times indicating it has locked the volume control to the device you selected The AUDIO device key always controls its own volume regardless of the device is locked to volume control Note If you reassign AUDIO to another device such as a second the second TV will always control its own volume JURY JONU Ul 1 Press and hold a device mode key TV AUDIO DVD VCR or Cable corresponding to the device currently locked to the volume controls for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press Volume The device key s LED blinks three times indicating it has unlocked the volum
20. Phone there s no guessing and no surprises Call as often as you want whenever you want throughout the U S and Canada The price stays the same How is Mediacom Phone different than Internet phone service Mediacom Phone does not connect your calls via the public Internet Unlike VoIP e g Vonage service Mediacom Phone service uses a combination of Mediacom s broadband network Sprint s state of the art digital network and the Public Switched Telephone Network PSTN This guarantees the quality of the network that carries your voice signal and provides a crisp clear digital voice service I call 911 You can report police medical fire and other emergencies by dialing 911 and be connected to a live emergency operator With Mediacom Phone you do not need to register your address for 911 We will do it for you when we set up your account If there is a loss of electrical power to my home will my phone service be lost too The multimedia terminal adapter the phone modem used to provide phone service over Mediacom s broadband network uses household electrical power Mediacom does include a battery backup with the multimedia terminal adapter to provide backup power for a limited time during a power outage affecting your home Will still be listed in the telephone book Yes You will be listed in Directory Assistance 411 and in your local telephone book You will be given the option of having your phone numb
21. and The 40 Year Old Virgin comes a hysterical story about a young woman named Annie SNL s Kristen Wiig who learns that her lifelong childhood friend Lillian SNL s Maya Rudolph is getting married and takes on the role of maid of honor Broke lovelorn and jealous of Lillian s other close friend Rose Byrne Annie cheats her way through the pre wedding rituals to impress Lillian only to fail miserably With Wiig Rudolph stand out Melissa McCarthy and others these bridesmaids will have you rolling in the aisle Fun Fact This film was the first screenplay written by Kristen Wiig Pedro the cardinal center Rafael the toucan and Nico the canary give some tips on getting around in Rio to macaws Blu left and Jewel Hanna PG 13 Saoirse Ronan of Atonement and The Lovely Bones portrays the character of Hanna a strong highly intelligent 16 year old raised in hiding by her ex ClA father Eric Bana who knowing the dangers she will face has trained her to be a perfect assassin As the teen sets off on a mission across Europe tracked by a ruthless intelligence agent Cate Blanchett of The Curious Case of Benjamin Button and her operatives Hanna is faced with unexpected questions and revelations that will have you guessing at every turn FUN FACT While taping some of the film in Finland temperatures sometimes fell as low as 27 F Mediacom Publication Rio From the producers of the ce Age series com
22. as you change channels D Parental Locks to Protect Your Family Parental Locks let you restrict viewing and purchases of TV programming based on your preferences Set a personalized 4 digit PIN and you can place locks on selected ratings channels and titles You can also hide adult titles from being displayed on screen 4 Mediacom gt Med T 3 co 0 Of Connecting to Your Digital Converter Step 1 Connect a RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT2000 Step 3 Connect a RF coaxial cable between the TOTV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the TV Step 4 Connect a stereo audio cable between the AUDIO R and L connectors on the DCT2000 and the AUDIO LEFT and AUDIO RIGHT connectors on the stereo TV Step 5 Connect a video cable between the VIDEO connector on the DCT2000 and the VIDEO connector on the TV or connect an S Video cable between the S VIDEO connector on the DCT2000 and the S VIDEO connector on the stereo TV DCT2000 Connecting to Your Home Audio System Step 1 Connect an RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT20
23. authority or not If a person or entity that is not a governmental authority seeks personally identifiable information then the Cable Act permits us to disclose certain information only if there is a court order authorizing or requiring such disclosure and only if we notify you of the order If a governmental authority seeks personally identifiable information about you then the rules are different depending on whether the disclosure is subject to i the ECPA ii the federal pen register trap and trace statute which we refer to as the Register Trace Statute or iii other law including the Cable Act If the governmental authority seeks personally identifiable information about you the Cable Act authorizes us to disclose it pursuant to the ECAP by a court order or by subpoena for certain limited types of information that includes name address telephone number billing information including payments made and method of payment The Cable Act may impose additional conditions on disclosure depending on the nature of the personally identifiable information being sought A governmental entity can obtain information about your selection of video programming only by court order and only if the governmental entity demonstrates to the court by clear and convincing evidence that you are reasonably suspected of engaging in criminal activity and that the information sought would be material evidence in the case against you As an absolute precondition
24. cameras 17 SATA Connector for optional external hard drive 18 IEEE 1394 1394 connector for connecting to audio and video devices such as a DTV These connectors not currently enabled Mediacom Publication Mediacom HDTV TIO P a Troubleshooting Tips General Troubleshooting Tips Properly plug your television and HD set top box into an electrical outlet If a light switch controls the outlet make sure it s turned on Make sure all cables are properly connected and connections are finger tight e Make sure power indicator light on the set top box is on Make sure TV power is on and the TV is tuned to channel 3 or the correct video input f your setup includes a VCR and or stereo make sure they are properly connected to the set top box Blue Screen or Other VCR Related Problems Make sure your VCR is tuned to channel 3 or to the correct video input Press the TV VCR button on your VCR Absence of Graphics Closed Captions or Program Guides on the TV Screen The HD set top box cannot generate graphics on all video outputs at all times f the HD set top box is set to 10801 720p or 480p output format graphics are only available on the high definition video outputs DVI and component video f the HD set top box is set to 480i graphics are available on all video outputs f the HD set top box is connected to a standard definition TV verify that the HD set top box
25. connector connect the output on the set top box to the input on your home theater receiver OPTION 3 Baseband Audio Connector Cables two pronged RCA type audio cable red and pink Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the AUDIO OUT L pink and R red outputs on the set top box and the AUDIO IN L amp R inputs on your HDTV Step 3 Using a two pronged RCA type audio connector connect the L amp R outputs on the set top box to the L amp R inputs on your HDTV Remember L will go to L and R will go to R NOTE When using your audio receiver it is recommended that you mute or turn down the volume on your TV www mediacomcable com HD DVR set Top Box Back Panel The rear panel of the set top box consists of three types of interfaces audio video and data The following information describes each connection and its use 1 2 3 4 567 8 9 1011 12 13 14 15 16 17 18 Key Description 1 Cable In This connector receives the incoming signal from your cable service provider 2 RFOut 3 Optical SPDIF The OPTICAL SPDIF connector is an SPDIF optical digital output connection that carries Dolby Digital 5 1 audio or PCM audio It is used to connect the DCT to a stereo tuner or receiver to provide surround sound theater style audio RF video output 4 Audio In L and R left and right RCA connectors for loop through audio from audio equipment 5 SPDIF The orange co
26. cycle the set top box and contact Customer Service if program listings don t appear within 20 minutes Problem A blue bar on your TV screen that says Not Authorized Possible Resolution The most likely reason you are seeing this is because your set top box may be tuned to a premium channel that you do not subscribe to for example HBO Showtime Cinemax etc If you know that you should be receiving the channel that your set top box is tuned to but still get the Not Authorized message power cycle the box as described above If that does not solve the problem please call Customer Service to let them know there s a problem Problem TV has no picture but has sound Possible Resolution You may be watching a high definition channel on a regular set top box High definition channels will only work properly with a HD capable set top box If you would like to receive high definition channels contact Customer Service to upgrade your set top box Otherwise refer to Check VCR turned off and Check TV input is correct for additional information Problem Picture on HD channels is no better than regular channels Possible Resolution First of all you need a TV that is capable of displaying high definition You will need the proper cable to work with your HD set top box either an HDMI cable or component video cable plus you need to set your TV to the proper input setting so it will use the correct connection Also you shou
27. digital converter up to 500 000 remote control up to 85 00 05 01 Regulatory 08 dd 05 01 Local Option Sales Tax 31 deu ess 19 Monthly charges 4 59 Balance dn cap OG Ra ai cuba 84 39 6 Summary of charges 20 Taxes and fee s and payments 21 Amount due this 7 Date payment is due statement Payment Coupon 8 Additional information Beg den i ME ong Dale May tend 22 Ch ange of Your Local Franchise Authority Is lowa Utilities Board 350 Maple St Des Moines IA 50319 Phone Number 877 565 4450 Community Id la0368 d payable to MEDIACOM D Account Number 83810400700001208 aned messages address form n P heck erati new biling address Name Johnny Q Public New Billing Adar 655 4 Please print only new billing information below and check the Note changes on reverse side 123 Maple St box on the reverse side Thank you 9 Date your statement Heartland USA 12345 6789 Amount Due 84 39 was produced Payment Due Date 7 92 11 New Aadress Comment T MEDIACOM Amount Enclosed City Sate 123 Main Street Anytown USA 01234 Work Phone __ account number eee TTT TET p p 123456789012345678901234 Prices may not be reflective of actual rates PAUSE ISSUE 0 17 www mediacomcable com A Mediacom Publication PAUSE ISSUE NO 17 zi E Lu N O 02 2 9 O gt Lu 02 Each of the addit
28. every phone on that line DEMAND CLASSICS DEMAND Must be a Digital Cable subscriber Not available in all areas 4 All WWE programming talent images likenesses and logos as well as all AWA WCW NWA Jim Crockett Promotions Smoky Mountain Y in ian Stampede Wrestling Championship Wrestling from Florida and World Class Championship Wrestling footage and trademarks are the property of WWE and its subsidiaries All other trademarks product names company names and logos cited herein are the property of their respective owners 2011 World Wrestling Entertainment Inc All Rights Reserved j t ZUM PAUSE ISSUE NO 17 VIDEO SERVICE TIPS AND TROUBLESHOOTING Video Service Tips and Troubleshooting We Can Help You can expect your service to be up and running whenever you tune in There may be times when a brief interruption pu of service occurs due to thunderstorms or power pole accidents even when your electric service may be working Restoring your service is our immediate priority However if you find that your neighbors are not experiencing a service outage you may be able to troubleshoot your own service problem yourself Before you schedule an appointment try the following troubleshooting steps Check Power is on e Verify lights and other appliances are working If not working you may be experiencing a power interruption
29. in Mediacom will not be held responsible for any burn in on your HDTV set The On Screen Menu Use the On Screen Menu to tailor your HD set top box to the capabilities of your HDTV This allows the HD set top box to automatically optimize both standard and high definition video based on your HDTV and personal preferences To access the On Screen Menu power ON your HDTV and power OFF the HD set top box Press the MENU button on either your remote control or the HD set top box front panel to call up the On Screen Display You may use either the HD set top box front panel or the remote control to navigate the display The arrow on the left indicates the position of the cursor Press the and buttons to select the setting you wish to change Press the button to select an option for that setting To exit the setting and move to another setting use the gt and buttons Press the POWER or MENU button to exit the menu and save your settings TV TYPE The first user setting is TV TYPE Your selection tells the HD set top box what type of TV you have and how you prefer to watch widescreen programming Your choices are 16 9 4 3 Letterbox or 4 3 Pan Scan Choose 16 9 if you have a wide screen HDTV Choose 4 3 Letterbox if you have a standard TV and you prefer to watch widescreen programming in its original aspect ratio Choose 4 3 Pan Scan if you have a standard screen TV and you prefer that widescreen programming is cropped to fill your sc
30. or other service related equipment or devices in your home e Maintenance and repair records for the equipment in your home used for the services e he services and service options you have chosen e nformation about your satisfaction or usage of a service that we obtain from subscriber interviews or questionnaires or other feedback from you e Record of whether you rent or own your home so that we can obtain any permission required prior to installing our cable or equipment e Customer correspondence via e mail or otherwise e A record of any violations and alleged violations of the agreements terms conditions or policies that govern your use of our services JDILON gw T With respect to phone service personally identifiable information when combined with certain types of usage information is considered CPNI Examples of such information typically available from phone related details on your monthly bill include items such as e ocation of service eTechnical configuration of service eType of service and or quantity of service eAmount of use of service eCalling patterns eCall detail records eOther information which may appear on your bill We collect CPNI for the purpose of our provision to you of the phone services from which this information is derived or services necessary to or used in the provision of these services including the publication of directories The Telecommunications Act prohibits us from usi
31. order On Demand programming multiple ways from the Main Menu from the Quick Menu or from channel one in the TV Listings Ordering Pay Per View movies and events is easy From the Main Menu or Quick Menu select any of the Pay Per View options to see a list of available programs Use your remote to get detailed information and order You can even cancel your selection If your Pay Per View program is scheduled to air at a future time a Reminder is automatically set to appear before your program begins Not all services available in all areas Additional equipment may be required Additional fees may apply OK Select the currently highlighted then OK to tune to a channel is your indicator as you use your remote to see what s on TV As you xx listings using your remote the highlight appears on screen to indicate your current selection e Press the w gt 4 buttons on your remote to move the highlight Press OK to make your selection Press the EXIT button on your remote to return to watching TV SETUP Power For all programming sequences Turn the remote ON or OFF CABLE INFO Turn the selcted device ON or OFF See program information EXIT SETTINGS Return to watching television To display interactive services GUIDE See program listings for the ARROWS Move any direction on screen or through cable guide menu PAGE Scroll to the next or previous page of listings CHANNEL Change channels and access
32. printed on the letter that was included in your the same time self install kit You will also need the cable modem MAC address which can be Step 1 Make sure your PC is off and insert the power adaptor output connector into d GABLE MODEM found on the back of the cable modem Power up your PC Launch your Internet browser Your browser should automatically go to maestro mediacomcc com walledgarden Follow the Why should consider a home network To save money by sharing a single Internet connection Home Networking service rate is a separate monthly fee and requires a subscription to Mediacom Online Included the DC power input jack on the step by step instructions on your screen to complete the installation To share a printer among several computers in Mediacom Online MAX subscriptions Service is available to residential customers only Customer is responsible back of the modem p g p for additional customer premise equipment and operating system required for Internet access service Installation Step 2 Plug the power adapter COMPUTER REQUIREMENTS TECHNICAL SUPPORT e access files easily from your networked computers without fees are applicable and vary upon the number of devices networked Subscribers must agree to and comply with into an AC power outlet Your POWER ADAPTER Mediacom s applicable subscription terms and policies Other charges conditions requirements and restricti
33. record Pay Per View programs like any other program You can pause up to 90 minutes of standard TV programming less with HD programming PAUSE ISSUE NO 17 DVR gives you the power to control what and when you watch all from your remote Life s busy Life s demanding And interestingly life doesn t typically conform to the schedules determined by television programmers Traditionally this has meant having to miss favorite programs when time hasn t allowed you to be at home in front of the TV Fortunately there s Mediacom Digital Video Recording DVR With DVR you can record hours of programming and watch whenever your schedule allows Plus DVR gives you the m power to pause and rewind what you re watching You can even pause live programming You can watch a previously recorded program while you are recording a live program by accessing the DVR menu However if you change channels a screen will appear asking you to confirm this channel change and stop the recording Your DVR will allow you to schedule recordings based on a program airtime and channel You can also set a repeat recording such as every day or once a week Yes As long as you have the DVR connected to a high definition television HDTV you can watch HDTV programming as well as record it on your DVR The DVR timer is synchronized with the program guide If a broadcaster starts the program a minute earlier than the program guide s scheduled t
34. the sum of up to 125 for each non addressable converter 300 for each addressable converter 500 for each digital converter box up to 85 for each remote control unit up to 139 for each modem up to 150 for any multimedia terminal adapter and the replacement cost without deduction for depreciation wear and tear or physical condition for any other item of equipment that is not so returned In the event that Customer fails or refuses to promptly return the Equipment Mediacom may enter premises where the Equipment may be located for the purpose of discontinuing Service and or removing said equipment Customer understands and agrees that all unreturned Equipment will be charged to the customer s credit card or bank account consistent with prior authorization as required by law Services Rates and Charges Payment Customer agrees to pay for all Services provided to Customer including charges for installation Equipment Services provided on a per channel or per programming basis any other Services provided by all applicable local state or federal fees taxes and surcharges Monthly recurring charges are billed in advance and non recurring charges are billed in arrears All charges are due upon receipt of bill or by date specified on the billing statement for each period Changes in Service and Charges Customer understands and agrees that from time to time Mediacom may change or delete its Services and may change its Service and other ch
35. to your preferences You can set the DVR to record only new first run episodes first run episodes and repeats or all episodes When you set a recording from a Series Program Information screen you ll have an additional icon on the preceding Recordings Overlay Choose this Create a Series Recording icon to specify your Series Recording Options Select the episode type to record such as First Run Only First Run and Repeats or All Episodes Specify how many recordings to save Specify how long to save the recording until you erase it or until space is needed To access advanced series setup features like adding minutes to the start and end times and specifying which channels to record select the Recording Options icon to review all options Your series recordings will appear in the My Recordings list with the show titles as their labels Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default To change your view use the 4 buttons on your remote to View By Date View By Channel or View By Title You may also modify the priority assigned to a series using the Series Priority List Features may vary by digital set top equipment type Remote control functions and menu selections vary by area Recording capacity varies by video source Not all remote controls are equipped with Instant Replay SWAP and LIVE buttons Your DVR gives you fle
36. vary by area Recording capacity varies by video source Not all remote controls are equipped with Instant Replay SWAP and LIVE buttons HDTV programming not available in all areas www mediacomcable com Troubleshooting Tips Whole House With the Mediacom Whole House DVR you can record a Mediacom DVR oe eo EN EN YID E CORDI DVR program in the family room and watch it later in the bedroom Or start watching it in the basement press PAUSE and finish the show in the living room Everything you record can be watched from any DVR in the house Even play the same show on two different DVRs without interference It s a smarter more convenient DVR everyone will enjoy Home DC900x Tiling DVR functions are not working properly Please check to make sure the DVR box is connected properly and hand tighten all fittings If any equipment has been added or removed from your system since the initial hook up you may need to contact Customer Service at 1 888 847 6228 Having a problem with one DVR only e Find the DC700x cable box and power it OFF e Next press the RESET button on the ActionTec ECB 2200 adapter This is the small device hanging on the back of your cable box e Now wait 60 seconds e Unplug the DC700x box for 10 seconds and plug it back in e Wait one minute and then turn the DC700x back ON and test the DVR functions If there is still no improvement call Customer Service at 1 888 847 6228 Te
37. you do reply cyber thieves can use that information to rip you off or even abuse mediacomcc com and then delete it steal your identity The bottom line Never under any circumstances give out any sensitive information in response to an e mail If you ever receive an e mail requesting personal information from any party claiming to be Mediacom immediately forward it to abuse mediacomcc com and then delete it PAUSE ISSUE NO 17 www mediacomcable com Mediacom does not request personal or financial information through e mail communication The time on the interactive program guide is incorrect The picture is tiling or breaking up into small squares There s no sound even if the volume is turned up IF INDEED ONE OF THESE ISSUES SOUNDS FAMILIAR HERE S WHAT TO DO 1 Unplug the set top box s power cord from the wall outlet or power strip or unplug the power inlet on the back of box 2 Wait 20 seconds 3 Plug the power cord back in The set top box then begins to cycle through its startup process and it may take a good 20 minutes The TV guide information display will read to be announced during the cycle When it s done you should be back in business NOW ON TO THE CABLE MODEM WHERE YOU HAVE A PROBLEM IF You can t browse the Internet t takes a long time for your computer to connect to the Internet or can t connect at all There has been a power outage You re hooking u
38. 00 Step 3 Connect an RF coaxial cable between the TO TV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the stereo VCR Step 4 Connect an RF coaxial cable between the TO TV connector on the stereo VCR and the CABLE ANTENNA IN connector on the TV Step 5 Connect a stereo audio cable between the AUDIO OUT R and L connectors on the DCT2000 and the AUX IN R and L connectors on the stereo receiver or amplifier Step 6 Connect a video cable between the VIDEO connector on the DCT2000 and the INPUT VIDEO connector on the stereo VCR Step 7 Connect a stereo audio cable between the INPUT AUDIO R and L connectors on the stereo VCR and the TAPE 1 OUT R and L connectors on the stereo receiver P A AUX AUDIO IN SPDIF E sesos 2 TIN c gem mm or amplifier o Unten E Q Step 8 Connect a stereo audio cable between the OUTPUT AUDIO R and L TV Listings appear in a grid format with channel numbers and network call letters down the left side and at times along the top Listings are color coded to help you identify different types of programs Now you re incontro fStarz Blue Regular programs Green Sports Light Blue Children s programs Purple Movies Mini Guide The Mini Guide lets you watch television and view listings without having to leave your program To access press OK or INFO then use the buttons to browse time and the buttons to browse channels
39. 072 Sonic Blue 0616 0614 Sony 0035 0032 0033 0000 1972 1032 1957 0636 1956 1232 STS 0042 Sylvania 0035 0081 0000 0043 0593 1781 1593 Symphonic 0000 1593 0593 Systemax 1972 Tagar Systems 1972 Tatung 0041 Teac 0000 0041 Technics 0035 0162 Teknika 0035 0037 0000 Thomas 0000 Tivo 0739 1957 0636 1956 0618 1503 TMK 0240 0208 Toshiba 0045 0043 1145 1008 1972 0845 1503 Totevision 0037 0240 Touch 1972 UltimateTV 1989 Unitech 0240 Vector 0045 Vector Research 0038 Video Concepts 0045 0061 Videomagic 0037 Videosonic 0240 Viewsonic 1972 Villain 0000 Wards 0060 0035 0048 0047 0081 0240 0000 0042 0072 0149 0760 White Westinghouse 0209 0072 XR 1000 0035 0000 0072 Yamaha 0038 Zenith 0039 0033 0000 0209 1479 0479 ZT Group 1972 PAUSE ISSUE NO 17 NOILVINYOANI je VE For customers who are enrolled a promotion that requires a commitment to keep Mediacom service s for a period of time the following additional terms and conditions apply The Mediacom Value Plans offer discounted services for either 12 to 24 month periods In order to receive the special monthly rates for the Digital 1 Star Cable Mediacom Online and or Mediacom Phone service eligible customers must agree to keep the service s for either one or two years beginning on the date of installation in accordance with their signed or recorded oral agreement After the cont
40. 2 0702 0030 0672 1903 Alaron 0179 Albatron 0843 0700 Ambassador 0177 America Action 0180 Ampro 0751 Anam 0180 Anam National 0055 AOC 0030 0019 0185 0003 0052 Apex Digital 0748 0765 0879 0767 1943 Archer 0003 Audiovox 0451 0180 0003 0875 1952 0802 1951 0092 0623 1937 Axion 1937 Belcor 0019 Bell amp Howell 0154 0016 Bradford 0180 Brockwood 0019 Broksonic 0236 0463 0003 1905 1935 1929 1911 1938 Candle 0030 0056 0046 0186 Carnivale 0030 Carver 0054 CCE 0217 Celebrity 0000 Celera 0765 Changhong 0765 Citizen 0060 0030 1928 0039 0280 0056 0186 0046 0092 Clairtone 0185 Clarion 0180 Colt 1906 Concerto 0056 Contec 0180 0157 0185 Craig 0180 Crosley 0054 Crown 0180 0039 Curtis Mathes 0047 0054 0154 0451 0093 0060 0702 0030 0145 0166 0016 1919 www mediacomcable com 0466 1347 0039 0056 1147 CXC 0180 Daewoo 0451 1661 0092 0672 1928 0039 0623 1909 0019 Daytron 0019 Denon 0145 0511 Dumont 0017 0019 Durabrand 0463 0180 0178 0171 0003 Dwin 0774 0720 Electroband 0000 0185 Electrohome 0381 Elektra 0017 1661 Emerson 0154 0236 0463 0180 0178 0171 1909 0038 1929 0185 0282 1905 0019 1928 0280 0623 1911 0039 1944 0177 0179 Envision 0030 0813 Epson 0840 0833 Fisher 0154 0159 Fujitsu 0809 0683 0179 0853 Funai 0180 0171 0179 1904 Futuretech 0180 Gateway 1756 1755 GE 0047 0051 04
41. 278 Citizen 0037 0278 1278 Mediacom Colt 0072 Craig 0037 0047 0240 0072 0271 Curtis Mathes 0060 0035 0162 0041 0760 1035 Cybernex 0240 CyberPower 1972 Daewoo 0045 0278 0020 0561 1278 Daytron 0020 Dell 1972 Denon 0042 DirecTV 1949 0739 1989 1954 Dish Network System 1943 1946 1945 1944 Dishpro 1943 1944 Durabrand 0039 0038 Dynatech 0000 Echostar 1944 1943 1946 1945 Electrohome 0037 Electrophonic 0037 Emerex 0032 Emerson 0037 0184 0000 0121 0043 0209 0002 0278 0061 0208 0479 1479 1278 0561 1593 Euro 1962 Expressvu 1944 Fisher 0047 0104 Fuji 0035 0033 Funai 0000 1593 Garrard 0000 Gateway 1972 GE 0060 0035 0240 0760 1035 0807 0202 0761 1060 Go Video 0526 0432 GOI 1944 GoldStar 0037 0038 1237 Gradiente 0000 Harley Davidson 0000 Harman Kardon 0081 0038 Harwood 0072 Hauppauge 1992 Headquarter 0046 Hewlett Packard 1972 HI Q 0047 Hitachi 0000 0042 0041 0089 0105 Howard Computers 1972 HP 1972 HTS 1944 Hughes Network Systems 0042 0739 1949 Hyundai 1951 iBUYPOWER 1972 Jensen 0041 JVC 0067 0041 1945 0008 1944 KEC 0037 0278 Kenwood 0067 0041 0038 KLH 0072 Kodak 0035 0037 LG 2010 Lloyd s 0000 0208 Logik 0072 LXI 0037 Magnasonic 1278 0593 Magnavox 0035 0039 0081 0000 0149 1781 0593 0563 Magnin 0240 Marantz 0035 0081 Marta 0037 Matsushita 0035 0162 1162 Media Center PC 1972 MEI
42. 4 Dual 1068 1085 DVD2000 0521 Emerson 0591 0675 0821 Enterprise 0591 Fisher 0670 1919 Funai 0675 Gateway 1073 1077 GE 0522 0815 0717 Go Video 0744 1044 1970 0869 1099 0715 0833 1075 0783 GPX 0769 0699 Greenhill 0717 Harman Kardon 0702 0582 Hitachi 0573 0664 1919 Hiteker 0672 Initial 0717 1931 Integra 0627 1924 Jamo 2003 Jaton 1078 JBL 0702 1926 Jensen 1016 JVC 0558 0623 1901 0867 1940 jWin 1051 1049 Kenwood 0490 0534 0737 0682 KLH 0717 1939 1020 Konka 0720 0719 0711 0721 Koss 0651 Landel 0826 Lasonic 0798 Lenoxx 1938 LG 0801 Liquid Video 1980 Lite On 1058 Loewe 0511 Magnavox 0503 1914 0821 0675 1976 Malata 0782 Marantz 0539 Memorex 0695 Microsoft 0522 Mintek 0839 0717 Mitsubishi 1521 0521 Momitsu 1082 NEC 0785 Nesa 0717 Next Base 0826 Norcent 1003 1107 0872 1923 Onkyo 0503 0627 1985 1924 0792 Oritron 0651 1980 Panasonic 0490 1490 1908 1925 2017 1462 1907 1910 1990 1362 1762 1909 1986 0632 Philco 2000 Philips 0503 0539 0646 1914 0885 0854 Pioneer 0525 0571 0632 1902 Polaroid 1086 1061 1998 Polk Audio 0539 Portland 0770 Prima 1016 Princeton 0674 Proscan 0522 ProVision 0778 Qwestar 0651 RCA 0522 0571 0717 1022 1974 0822 1965 1913 Regent 1938 Rio 0869 Rotel 0623 Rowa 0823 Saba 1977 Sampo 0698 0752 Samsung 0490 0573 0820 1932 1075 0899 1979 Sansui 0695 Sa
43. 51 0178 1447 0055 0282 1347 1917 0021 1147 1907 1922 0135 1919 0027 Gibralter 0017 0030 0019 GoldStar 0030 0178 0019 0001 0032 1926 Goodmans 0360 Grunpy 0180 0179 Haier 0768 Hallmark 0178 Harley Davidson 1904 0179 Harman Kardon 0054 Harvard 0180 Havermy 0093 Hello Kitty 0451 Himitsu 0180 0628 Hisense 0748 Hitachi 1145 0145 0016 0056 0038 0151 0032 1904 Hyundai 0849 Infinity 0054 Inteq 0017 Janeil 0046 JBL 0054 JCB 0000 Jensen 0761 0817 0815 1933 JVC 0053 1253 1923 Kaypani 0052 KEC 0180 Kenwood 0030 0019 KLH 0765 0767 Kloss 0046 0024 Konka 0628 0703 1940 0638 1939 0632 0707 KTV 0180 0030 0280 0039 0217 0185 LG 1178 0856 0442 Lloyd s 1904 Loewe 0136 Logik 0016 Luxman 0056 LXI 0047 0054 0154 0156 0178 Magnasonic 1913 1928 Magnavox 0054 0030 1454 0706 0179 0386 1931 0024 0096 0187 1254 1913 0020 0186 1904 1944 Magnin 1907 Majestic 0016 Marantz 0054 0030 0854 0704 1154 0855 Matsushita 0250 0650 Megapower 0700 Megatron 0178 0145 0003 0185 Memorex 0154 0463 0150 0178 1911 1926 1924 0179 1920 1927 0016 MGA 0150 0030 0178 1907 0019 Midland 0047 0017 0051 0039 0135 0032 Minutz 0021 Mitsubishi 0093 0150 1250 0178 0868 0836 1917 0019 Monivision 0700 0843 Motorola 0093 0055 MTC 0060 0030 0056 0185 0019 Multitech 0180 0217 NAD 0156 0178 0866 Mediacom
44. A Mediacom Publication Ja ae Francois Prince Fabious in a comedy adventure setin e werd T Your Highness Danny McBride best known as Red in Pineapple Express HBO s Eastbound amp Down and James Franco 127 Hours team up in this unforgettable Medieval pubes When Franco s fianc Zooey Deschanel is kidnapped lazy Prince Thaddeous McBride is forced by his father to embark half heartedly on a daring mission to help his brother save her and their land It S not your typical tale of chivalry as the two men venture through a fantastical world before their kingdom is destroyed Add in the help of warrior Isabel Natalie Portman and you re guaranteed to be laughing straight through the Middle Ages FUN FACT According to director David Gordon Green the dialogue was entirely improvised with only a written outline by writer Ben Best and actor Danny McBride PAUSE ISSUE NO17 17 Something Borrowed Pc 13 Rachel Ginnifer Goodwin from TV s Big Love is an Bes exceptional attorney at a top New York law firm and 4 277 as her best friend Darcy Kate Hudson from How to mas Lose a Guy in 10 Days constantly reminds her unhappy single individual who spends all her nights alone But after celebrating her 30th birthday lonely Rachel ends up in the arms of the one guy she has had a crush on since law school Dex All My Children s Colin Egglesfield who just happens to be Darcy s fianc The Con
45. ABL ee SVIDEO AUDIOOUT VIDEO OUT Guide Symbols to Know Action Icons T3 sro Record change Record options 4 Go back to the previous screen Watch Place a Lock on the program this program to restrict viewing PAUSE ISSUE NO 17 Save the channel 2 Display all the times in your Favorites list the program will be airing Set a Reminder for this program 77 72 Order Pay Per View and other pay services Menu selections may vary by service area www mediacomcable com AUDIO OUT VIDEO OUT VIDEO S VIDEO COAX OPTICAL R Roo o DIGITAL ANALOG Either or E A Mediacom Publication CABLE ANTENNA IN o o DIGITAL ANALOG 69 AvuDIOLEFT AUDIO RIGHT PAUSE ISSUE 0 17 TVLIDIC DIGITAL DCH 70 Receiver Connecting Your DCH Receiver to an A V Receiver Audio Only Instructions and diagrams are included for the following connections e AN receiver audio only e Stereo standard definition TV SDTV audio and video e Stereo SDTV and stereo VCR audio and video e AN receiver SDTV and VCR audio and video Before you move or change components on your entertainment system review the following e For basic cable connections use 75 ohm coaxial cables equipped with F type connectors e Disconnect power from your equipment before connecting or changing cable connecti
46. AUDIENCE Most parents would find this program appropriate for all ages Although this rating doesn t signify a program designed specifically for children most parents may let younger boys and girls watch this show unattended It has little or no violence no strong language and little or no sexual dialogue or situations DIRECTED AT OLDER CHILDREN FANTASY VIOLENCE For programs in which fantasy violence may be more intense or more combative than it is in TV Y7 shows DIRECTED AT OLDER CHILDREN This program has been produced for children 7 and up but may be more appropriate for kids who have developed the skills to distinguish between make believe and reality Themes and elements in this program may include mild fantasy or comedic violence or may frighten children younger than 7 Parents should consider this program s suitability for very young children ALL CHILDREN This program is designed for all children Whether animated or live action the show s themes and elements are aimed at a very young audience including 2 to 6 year olds This program isn t expected to frighten younger children The entire TV industry has been strongly encouraged to use these voluntary guidelines but not every network or programmer does That s why some programs don t display a rating while others display age ratings but not content labels PAUSE ISSUE NO 17 COOL FOR THE KIDS Use this chart to track the temp of your kids viewing y MOM
47. Audio Coaxial OPTIONAL Video 1 Video 2 Video 3 HDMI S Video Y L Video IEEE 1394 Mr Audio Antenna IN Using this illustration you can connect a stereo or home theater receiver to take full advantage of the set top box s rich digital audio features To integrate a VCR or DVD player with a home theater receiver consult the equipment manufacturer s manual provided with the equipment There are three options to configure your audio connection to include your home theater Select the setup that matches the audio inputs on your home theater receiver Options 1 and 2 are of equal sound quality Option 3 is of lesser quality OPTION 1 Optical Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the OPTICAL SPDIF output on the set top box and the OPTICAL SPDIF input on your digital home theater receiver This input may also be labeled Toslink on your digital home theater receiver Step 3 Using an optical audio connector connect the output on the set top box to the input on your digital home theater receiver OPTION 2 RCA Type Digital Audio Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the orange RCA type SPDIF output on the set top box and the RCA type SPDIF or digital audio input on your home theater receiver Step 3 Using a single pronged RCA type audio
48. Broom Pc 13 Worlds collide as two families come together for the union of their children Sabrina Paula Patton of Hitch and Jason Laz Alonso of Avatar Her wealthy uptown clan including Green Lantern s Angela Bassett Bloom County comic strip this movie will have every kid as her mother and his blue collar downtown family seem to have appreciating their mom a little more nothing common and the clash between the two causes a lot of trouble for the couple on their wedding weekend FUN FACT After spending six weeks outfitted in a special M bie Martha s Vineyard sensor equipped performance capture suit while simultaneously performing Milo s lines Seth Green s voice sounded too mature FUN FACT Although typically associated with historical African A for the character and was dubbed over by that of 11 year old American culture in the US jumping over a broom is a part of the GinniferGoodwin Kate Hudson Colin Egglesfield and L is John Krasinskiin something Borrowed actor Seth R Dusky wedding ceremony in a number of African and European cultures 18 PAUSE ISSUE O 17 www mediacomcable com Mediacom Publication PAUSE 1550 0 17 19 20 ays Melissa McCarthy Wendi McLendon Covey Ellie Kemper Kristen Wiig Maya Rudolph and Rose Byrne in Bridesmaids PAUSE ISSUE NO 17 Bridesmaids R From the producer of Superbad Knocked Up
49. Channel HD USA HD SyFy HD HGTV HD Food Network HD FX HD Speed HD Discovery Channel HD TLC HD Animal Planet HD Lifetime HD Fox News HD Cartoon HD CNBC HD Bravo HD BIN HD Comcast Sports Net HD Fox Sports Net HD and their regional sports networks in HD at no additional charge If you subscribe to HBO Showtime or Starz premium services you receive their HD channels at no additional charge An optional 6 95 package of HD service HD Pak consists of Smithsonian HD Universal HD and MGM HD Where can find an HDTV set top box user manual You can read and print off an HD manual at our website www mediacomcable com How do I get started Simply call Mediacom to schedule an appointment for home installation at 1 888 847 6228 Not all services are available in all areas T HDTV programming is limited to the programming provided by Mediacom in HDTV format by the programming provider and is subject to change Rates subject to change for all pricing www mediacomcable com Basic Operations Getting Started To begin using your HDTV service turn on power to both the set top box and your HDTV Step 1 Using the Mediacom remote turn on the set top box by pressing the CABLE button to set it in cable mode then the POWER button Step 2 With the Mediacom remote turn on the HDTV by pressing the TV button then the POWER button or using your HDTV remote follow your TV manufacturer s instructions for turni
50. DIO VIDEO AUDIO VIDEO A V Receiver Connection Types Cable in L R audio Video S Video connection connection connection www mediacomcable com Troubleshooting Troubleshooting DCH 70 Receiver Problems Problem The DCH receiver will not power on Possible Resolution e The DCH receiver may have received a software update and may not power on while the new software is being installed Try again in a few minutes e Verify that the power supply is connected to the DCH receiver and an AC outlet Unplug the DCH power supply cord from the AC outlet plug it back in and then press the POWER button e f the DCH receiver is connected to a switched outlet on another unit verify that that unit is powered on Unplug the DCH power supply cord from the AC outlet plug it back it in and then press the POWER button Use of an unswitched outlet is recommended Problem The remote control does not work Possible Resolution e Press the CABLE button to verify it is in cable mode e Verify that there are no obstructions between the remote control and the DCH receiver Aim the remote control directly at the DCH receiver front panel not the TV or VCR e The angle between the remote control and the DCH receiver may be too large Stand in front of the DCH receiver and not too far to either side e Press and release operation keys one at a time firmly and deliberately e Check the batteries in the remote control Install new ba
51. Life Fun Mediacom Fast Five Bridesmaids Rio and More Summer Blockbusters Hit On Demand a y ISSUE NO 17 y di j to Muite New Shows Coming to Cable D gt m VEE E ho lt lt k AT EG LI m H A The Fastest Internet Mediacom ULTRA AS THE SUMMER HEAT CONTINUES OUTSIDE escape indoors for some well deserved relief in the air conditioning Mowing the lawn can wait until later when the sun is a bit less intense That s right it s a good time to read this new issue of Pause the Mediacom magazine that explores living with modern technology in home entertainment possibilities and well Mediacom itself We ll look at the new series to hit cable television this fall We ll offer our picks and preview those programs that look most promising so you ll be set to program your DVR Preview a few of the movies new to Video On Demand in the coming weeks among them the hit Bridesmaids with Kristen Wiig and crew the fast action of Fast 5 and the thriller Hanna starring the superb but unpronounceable Saoirse Ronan The second half of Pause is dedicated to providing you the information you ll need to get the most from your Mediacom services from discovering all the capabilities of your Mediacom remote to rebooting your modem to setting parental controls Remember if this information doesn t do the trick you always have Mediacom assistance over the phone 24 hours a d
52. Publication Device Code Information NEC 0030 0056 1704 0019 0497 Nikko 0030 0178 0092 Norcent 0748 0824 Noshi 0018 NTC 0092 Onwa 0180 Optimus 0154 0250 0166 1924 1913 0650 1927 Optonica 0093 0165 Orion 0236 0463 1905 1929 1911 0179 Panasonic 0250 0051 0650 1924 1946 1919 1941 0055 1410 1927 1947 Penney 0047 0156 0051 0060 0030 0178 0019 0135 1347 0018 1926 0027 0039 0003 1919 0021 0032 1907 Philco 0054 0030 0019 0020 0096 Philips 0054 1454 0690 1154 Pilot 0030 0019 0039 Pioneer 0166 0038 0866 0679 Portland 0019 0092 0039 Prima 0761 0817 0815 0783 1933 Princeton 0717 0700 Prism 0051 Proscan 0047 1447 1347 1922 Proton 0178 0052 0003 0466 Pulsar 0017 0019 Quasar 0250 0051 0055 0650 1924 0165 1919 RadioShack 0047 0154 0180 0030 0178 0165 1904 0019 0039 0032 0056 1920 RCA 0047 1447 1147 1917 0019 1948 0090 1047 1347 1907 0018 1922 1958 0679 1247 1547 1919 0038 1953 0135 Realistic 0154 0180 0030 0178 0056 0019 0039 0165 0032 Rhapsody 0185 Runco 0017 0030 0603 0497 Sampo 0030 0039 0032 1755 0052 Samsung 0060 0812 0702 0030 0178 0766 1060 0019 0056 0814 0032 1903 Samsux 0039 Sansui 0463 1929 1911 1904 Sanyo 0154 0088 0159 1907 0146 0799 Scimitsu 0019 Scotch 0178 Scott 0236 0180 0178 0019 0179 Sears 0047 0054 0154 0156 0178 0171 0146 0159 0179
53. R control buttons Slow Rewind gt lt Slow Forward available on some digital from Pause from Pause cable remotes Remote control features vary A Go to Live TV Yellow is always the highlight color As you navigate listings using the remote the highlight appears on screen to indicate the current selection 1 Press the 899 buttons to move the highlight Press OK to make a selection Press the EXIT button to resume watching TV If you have stopped a program and want to come back to it later select Rentals from the On Demand Menu e Highlight and select a title to see an informational screen that displays your remaining rental time and other program details Select to start watching where you left off Cm or select Kto start the program from the beginning e Watch as many times as you want within the rental period You can also find rented titles in other On Demand listing screens A checkmark appears in the Instant Information to identify it as a rented program If a Reminder appears during an On Demand program you are watching you can accept the reminder and tune to the program which stops the program To return to your On Demand program later access it from your list of rented titles and press RESUME or RESTART from the beginning hs Bess Bos of Surrmersille Resume play of the video appears for purchased videos Restart th
54. The subscriber customer or other service agreement applicable to you may provide that to the extent permitted by law any claims that you have under the Cable Act will be decided in arbitration and attorneys fees and punitive damages will not be available Contact Your Local Mediacom Office If You Have Questions If you have any questions about our policies described in this notice please contact your local Mediacom office at the address and telephone listed on your bill or if you have not yet been billed on the service order you signed to subscribe to the service JDILON gw T mls Please remove me from mailing lists and other voluntary disclosures of my name and address to third parties for non cable purposes understand that this election does not apply and is subject to the other provisions of the Mediacom privacy policy and applicable law which permit or require disclosure of my name and address to law enforcement agencies or officers in response to warrants Subpoenas and court orders or if Mediacom reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay To ensure we are able to process your request please fill in all information accurately and completely sign this form and return it to Mediacom Communications Corporation Attn Marketing Department 100 Crystal Run Rd Middletown NY 10941 Please P
55. You don t give out your ATM pin number social security number or Facebook login to strangers so why give outsiders the chance to access your Internet connection Think about all of the things that you do online order birthday presents pay bills check your bank account download family reunion photos share stories write reports the list goes on When people think of securing their identity family or home many don t consider their wireless Internet connection Online security is often overlooked until it is too late While these hackers might not be savvy enough to get into your bank account they can still find personal information about you Protecting your password and your Internet connection makes for more enjoyable days of Internet surfing You re the one paying the bill so don t let a cyber vandal slow your bandwidth or Internet speed by piggybacking onto your connection While you re stuck buffering these folks are getting a nice streaming feed of Hulu s latest videos Turning off file sharing and securing your Internet connection are easy ways to keep your connection safe and strong Not only can hackers slow your connection they can also lead to a lawsuit Cases exist where lawyers have charged people with negligence for not encrypting their connection As in the nightmare opening scenario when you allow file sharing a hacker can get in look up sites you would never dream of visiting and suddenly your IP addres
56. al programs to Mediacom On Demand Feel like watching a movie but don t want to deal with the frustration of not finding the titles you want or the hassle of late returns Mediacom has your solution with On Demand EF When it comes to selection and convenience nothing compares J Most movie rentals from On Demand are just 4 99 per title 5 99 for HD movies less than many video rental stores especially when considering the cost of time and travel FreePass selections however are free In order to receive On Demand you must subscribe to a Mediacom digital package Its easy Just select My Rentals from the Demand Menu and choose the program you want to resume watching You can either start from where you left the program by pressing RESUME or start the program over by pressing RESTART In order to provide you with the best possible choices we continuously refresh our On Demand selection Of course films in the classics section can never be dated Nevertheless we rotate classic titles frequently as well as ensure that the most recent hits are available for your enjoyment No The movies and special programs available through On Demand cannot be recorded on a Mediacom DVR box You do not need to have a special PIN for On Demand transactions All previously established settings and controls apply Demand not available in all areas Rates subject to change for all pricing You can a
57. are watching live FAST FORWARD can be activated if you have paused or rewound the program Press FAST FORWARD to move forward in the program Press it up to 4 times to increase the fast forward speed FF FF2 FF3 and FF4 will appear on screen FF is the slowest setting and FF4 is the fastest NOTE You can only fast forward up to the point of live broadcast PAUSE ISSUE NO 17 Playback Controls Slow Motion Ever wonder what the referees are looking at when they review a controversial play Your DVR is equipped with slow forward and slow rewind functions to give you crisp and clear slow motion images e To activate slow forward press PAUSE and then FAST FORWARD e To use slow rewind press PAUSE and then REWIND e To return to regular speed press PLAY Instant Replay With Instant Replay you can go back to see the last play of the game or replay the last scene of your movie Just press PAGE or REPLAY on your remote to replay the last 15 seconds Press PAGE 4 or REPLAY repeatedly to continue skipping back in 15 second increments Return to Live TV Anytime you pause or rewind a live program the show continues to be broadcast in real time To return to live programming press v or LIVE TV SWAP Because your DVR has two tuners it can buffer temporarily record two different programs at the same time While recording two programs you can watch and control either program up to the point of live TV by usin
58. arges Mediacom will give Customer reasonable prior notice of increases or other changes in its charges in conformity with applicable law and any applicable subscriber agreements tariffs or terms and conditions which together with the terms and conditions of this agreement form the complete agreement between Customer and Mediacom Agreement Customer further understands and agrees that without liability to Mediacom the content programs and or formats of the Services may be discontinued modified or changed by the owners of such services at any time without prior notice to the Customer Customer acknowledges that Mediacom cannot control the lawful blacking out of certain special events or programs and Mediacom has no responsibility therefore Late Charges Customer understands Mediacom may impose an administrative late fee for each month s charges not paid when due Other Charges If Customer pays the bill to a field collection representative a collection field fee will be charged If Service is disconnected Mediacom may impose a reconnect charge and or security deposit in addition to any outstanding balance including late charge before service is restored If Customer s check is returned for insufficient funds Mediacom may impose a service charge up to 30 00 subject to applicable law If Customer has no paid amounts due hereunder within 30 days of the due date therefore and it is reasonably necessary for Mediacom to use th
59. assword A valid e mail password must be 8 to 16 characters long and can t contain any spaces Passwords are case sensitive OpenSesame is different than opensesame Be aware that the password is private information that opens access to your account so it shouldn t be easy to guess If you can t easily remember it please write it down but keep it in a secure location 8 Click Submit 9 You should receive a message stating You have successfully changed the e mail password 10 If your password didn t reset call Internet Technical Support at the telephone number listed on your Mediacom bill FIRST LET S LOOK AT YOUR CABLE TV SET TOP BOX YOU HAVE A PROBLEM IF The on screen guide is showing only some channel information or none at all If you ever Beware of Suspicious E mail 5 e HAVE YOU EVER RECEIVED A SUSPICIOUS E MAIL from your bank or someone you do business receive an e ma with that asks you to send them highly personal information such as a Social Security or requesting personal credit card account number Chances are high that the e mail is fraudulent Most reputable businesses don t request sensitive information via e mail But someone information from any party claiming to be out there in cyberspace is betting that you ll reply with a sensitive password account Mediacom forward it to information a Social Security number an e mail ID a birth date or your bank account information If
60. axial SPDIF connector is a digital output connec tion that carries Dolby Digital 5 1 audio or PCM audio It is used to connect the DCT to a stereo tuner or A V receiver to provide surround sound theater style audio Video In RCA type video input from a TV VCR camcorder or other device Video Out RCA type video output to a VCR or TV Ethernet AC Power Ethernet 10 100Base T port o power connector e The bottom plug is an input for the AC power cord e The top plug is a switched power outlet for a device such as a TV or VCR 10 IR This connector enables the DCT to control a VCR while recording a selected program Not all electronic program guides support this feature 11 S Video This connector is used to deliver high quality standard definition video to external devices that accept S Video inputs such as a high end VCR or TV 12 Audio Out 13 Y Pb Pr L and R left and right RCA type stereo audio output jacks These connectors are used to deliver component video to an HD ready TV or monitor Though capable of delivering standard definition video to your TV or monitor these cables are necessary to deliver high definition video 14 HDMI HDMI video output to an HDTV can connect to a DVI input using an HDMI to DVI converter cable 15 TV Passcard TV passcard interface 16 USB USB 2 0 connector for devices such as keyboards joysticks scanners disk storage PCs printers or digital
61. ay Have a good summer and be good to your TV ROCCO COMMISSO Chairman and CEO JOHN PASCARELLI EVP Operations DAVID MCNAUGHTON SVP Marketing amp Consumer Services JEFF MYERS VP Sales amp Marketing North Central JOHN WOODS VP Advanced Consumer Products BRIAN MENARD Sr Dir Marketing amp Sales South Central GARY LINDEMANN Sr Dir Video Marketing ERICA BRABBIN Marketing Administrator Mediacom Communications Corp 100 Crystal Run Road Middletown NY 10941 CUSTOMER SERVICE 855 MEDIACOM www MediacomCable com MEGHAN HAMMOND Senior Publisher MARK SORENSEN Editor PauseFeedback FlynnWright com JASON HANDY Art Director ANDREA BREEN National Account Executive Advertising Inquiries Meghan Hammond Senior Publisher PauseAdvertising FlynnWright com PAUSE ISSUE NO17 2 il Eme Contents New Seasons New Series What s in Store for Fall 2011 Every fall the networks inundate us with programs and specials too numerous to keep track of PAUSE highlights some of the shows you won t want to miss A New Life for Old Electronics Tone Miracle Day Don t pitch your old electronics there are plenty of things they can do beside polluting a landfill Discover how your next upgrade can benefit others On Demand Check out what s coming to On Demand in the coming weeks Why rent and return DVDs when the movies are as fresh and easier with On Demand Don t Become a N
62. ccess On Demand programming multiple ways depending on your cable provider s service e From the Main Menu e From the Quick Menu e From Channel 1 e From an On Demand tab in the Flip Bar The On Demand Menu displays categories of programming Use the 093 buttons on your remote to select a category and access listings for the category or to access subcategory menus zm Select title to access detailed information including title length cost program rating and a program description Highlight the 29 icon and follow the on screen prompts to complete your order If the program is available at no cost a icon will appear instead of 2 Your selection will begin playing immediately and you can watch as often as you want during the period Preview Mediacom Publication x Mediacom vv cro on ther aad M ni m pu 2 TUE nemo Cera prm On Demand New Arlee Bottke Rneket Bop of Summae Exaeel art Brukug The ideal Eawnited Mediacom 7 1 B zi th Remu Bottle Rocket Go back to the previous screen Order the program or cancel an ordered program Tune to a program for free and subscription programming Place a Lock on the program to restrict viewing Use your remote to pause Play fast forward rewind and Pause stop the program You may also be able to use Rewind e Fast Forward the VC
63. cies and procedures Access to Our Records About You Under the Cable Act cable customers have the right to inspect our records that contain personally identifiable information about them and to have a reasonable opportunity to correct any errors in such information If you wish to exercise this right please notify us at the local Mediacom office specified on your bill and we will contact you to arrange a mutually convenient time during our regular business hours If you make an affirmative written request for a copy of your CPNI we will disclose the relevant information that we have collected to you or to any person properly designated by you if we reasonably believe the request is valid Subscribers to our phone services should be aware that we cannot correct any errors in customer names addresses or telephone numbers appearing in or omitted from our or our vendors directory lists until the next scheduled publication of those directory lists Further we may have no control over information appearing in the directory lists or directory assistance services of directory publishers or directory assistance providers which are not owned by us or our subsidiaries Your Rights Under the Cable Act The Cable Act provides you with a cause of action for damages attorneys fees and costs in Federal District Court if we violate the Cable Act s limitations on the collection disclosure and retention of personally identifiable information about you
64. closed captions are enabled on the TV e Closed captioning may not be available on the current program Problem There are black bars to the right and left of the picture Possible Resolution e Wide screen TVs display 4 3 programs in this format unless set to Stretch see your TV manual for information about stretching 4 3 video Problem There are black bars above and below the picture Possible Resolution e Some SD programs are broadcast in the letterbox format with black bars above and below the picture Some wide screen TVs offer a Zoom feature that may be able to remove the black bars see your TV manual for information about zooming 4 3 video Problem There are black bars on all four sides of the picture Possible Resolution e his may occur on a 16 9 TV if the active video for an SD broadcast is in letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is being letterboxed by the broadcaster You can minimize this by activating the Zoom feature on the TV e A broadcaster may include black bars on either side of a wide screen broadcast This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4 3 TV Because this is part of the broadcast the DCH70 cannot correct the video You may be able to minimize the border using the Zoom feat
65. d programs press PAUSE and the video on your TV screen instantly freezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Press PLAY to resume normal play of the program Status Bar The Status Bar appears whenever you pause rewind or fast forward a live program It also gives you information such as the title of the program you are watching the source of the program and duration of time The yellow position bar indicates where you are in the program Green indicates the length of the program you are watching White indicates the length of other programs available in the buffer Red indicates that y you are Watts a recording in progress Pause As you watch live TV and recorded programs press PAUSE and the video on your TV screen instantly freezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Press PLAY to resume normal play of the program Rewind Want to review a portion of your live show It s a snap with DVR Press REWIND Press it again to 4 times to increase the rewind speed REW REW2 REW3 and REW4 will appear on screen REW is the slowest setting and REW4 is the fastest Press REWIND a fifth time or press PLAY to resume normal play Fast Forward For programs you
66. details Then fill out one of coupons on the right for each show you ve ordered and return it 7 GO ON EVERYONE LOVES A BARGAIN with your monthly statement FIRST MOVIE Good for Mediacom Pay Per View or Mediacom On Demand Please print legibly Your account is on your monthly statement Name Account Movie Title Date Time Coupon expires 09 21 11 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a single purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment office or send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates accepted Services may not be available in all areas 2011 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation 092011 Mediacom SECOND MOVIE Daman i E Please print legibly Your account is on your monthly stateme
67. e by Title Y 500W MAX Cable in I T Either or a S VIDEO VIDEO CABLE ANTENNA IN AUDIO LEFT AUDIO RIGHT Connecting to Your VCR and or DVD Step 1 Connect an RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT2000 Step 3 Connect an RF coaxial cable between the TO TV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the VCR Step 4 Connect an RF coaxial cable between the TO TV connector on the VCR and the CABLE ANTENNA IN connector on the stereo TV Step 5 Connect a stereo audio cable between the INPUT AUDIO LEFT and RIGHT con nectors on the stereo TV and the AUDIO OUT ANALOG R and L connectors on the DVD Step 6 Connect a video cable between the INPUT VIDEO connector on the stereo TV and the VIDEO OUT VIDEO connector on the DVD or connect an S Video cable between the INPUTS VIDEO connector on the stereo TV and the VIDEO OUTS VIDEO connector on the DVD This cable configuration may be used for a mono or stereo VCR because the VCR audio and video jacks are not used DCT2000s with the home theater option offer S Video an output that may provide a higher level of picture quality If your components offer S Video connections they may be used in of RCA video connections we MI 717 Jaux auio in
68. e computer with internet access Electronic BillPay can be accessed by going to Mediacom s Payments received after the due date shown on your billing statement are subject website www mediacomcable com and clicking on the Customer Service tab Once you Set up automatic recurring payments and or make a one time payment via Electronic Funds Transfer EFT to a late fee are in Customer Service select My Account to access and or register for BillPay e View recent account activity such as payments charges and credits e Insufficient Funds Charge gt BillPay Advantage e View current and past statements current two past When your Mediacom payment reaches the bank before your money does your BillPay Advantage allows you to automatically pay your monthly bill using your checking e Change billing address and phone number on account check will be returned to us with a notice of insufficient funds Due to the resulting account It s a safe reliable payment method that saves you time and money M MEN payment delay and office handling a fee applies Credit Card Payment While Mediacom does not require customers to register for Electronic BillPay it is highly recommended o Field Collection Charge Mediacom also accepts MasterCard Visa and Discover Customers like using electronic BillPay because it saves time money and it s convenient With a couple of clicks Note that the American Express card is not accepted for use w
69. e control for all devices Each device key accesses a specific type of device for example the DVD VCR key can only be programmed to control a DVD player VCR DVR or HTIB system This makes it easier to search for a code if your device s code does not appear on the list provided Your new remote allows you to change the type of device that may be assigned to a device key That way if you have two TVS for example you can control them both by changing the type of device the DVD VCR or AUDIO key controls 1 Press and hold the device mode key TV AUDIO DVD VCR or Cable corresponding to the type of device you want the reassigned key to control for example TV for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Enter 9 9 2 3 Press the device mode key you want to reassign for example AUDIO That mode key s LED blinks three times and turns off indicating that it has been reassigned The reassigned key automatically uses the same device code as the key you selected in Step 1 If your second device uses a different code you may program it for the new code See Programming Device Control Note You may not reassign the Cable device key to another type of device 1 Press and hold the device mode key TV AUDIO DVD VCR or Cable you want to reset to its original type for example AUDIO for at least six seconds The LED for each device key li
70. e services of a collection agency and or attorney to collect said amounts due the Customer agrees to pay to Mediacom in addition to other amounts due all reasonable agency and attorneys fees that are incurred by Mediacom including without limitation court costs If a voluntary or involuntary petition in bankruptcy is filed by or against Customer Mediacom may require a reasonable security deposit to continue service Transfer of Account of Change in Residence Customer may not assign or transfer obligations or rights contemplated by the Agreement without express written consent of Mediacom Unless consent is granted all accounts must be closed and reopened under the name of a new customer for issuance of a new account number Theft of Service The receipt of Services without proper payment to Mediacom is a crime Customer understands that the law prohibits 1 theft or unauthorized reception of cable PAUSE ISSUE NO 17 programming 2 assisting theft or unauthorized reception of cable programming including the manufacturing or sale of equipment intended for such unauthorized use and 3 willful damage alteration or destruction of Equipment Customer can be subject to both civil and criminal penalties for such conduct Operation Maintenance and Repair Service and Repairs Mediacom undertakes reasonable efforts to maintain the system and respond to service calls in a timely manner Mediacom will repair damage to Equipment or interr
71. e video from the beginning appears for purchased videos Delete the title from your rented titles list appears for purchased videos Indicates the program is available as a package Cancel selection Demand not available all areas On Demand programs may not be recorded with DVR if available f available from your cable provider PAUSE ISSUE o17 ME DVR provides you with the ability to record your favorite programs all season long in addition to allowing you to pause and rewind live TV You can even set Reminders so you don t miss shows you want to watch Using your DVR is easy When you want to record a program select the RECORD button When you want to pause TV select the PAUSE button Recording capacity depends on the video format that is being used For digital programs you have approximately 80 hours of storage space and with high definition you have approximately 25 hours You can keep your favorite programs as long as you want But remember recording space is limited so you may need to delete programs on occasion to make room for more With a dual tuner you can watch one program while recording another You can even record two of your favorite programs at the same time You will need an HDTV DVR converter box and a remote It is virtually the same size as a DVD player and can be conveniently placed on top or near your TV On Demand content cannot be recorded with your DVR You may
72. eceivers and other devices Without limiting the foregoing Mediacom shall have no liability for lightning damage to any such customer equipment Customer shall not connect more than one television and or stereo to an outlet without notifying Mediacom of the connection Service Interruptions In the event of complete failure of service for twenty four 24 consecutive hours or more Customer except Illinois residents is entitled to a prorated credit upon request In the event of an outage during a live or special pay per view event ordered by Customer upon request Customer is entitled to a prorated adjustment of the event fee based upon the number of minutes of the outage To qualify for an adjustment Customer must request a credit within thirty 30 days of the failure Mediacom shall assume no liability for interruption of Service or alterations in programming due to circumstances beyond its control including without limitation acts of God natural disaster fire civil disturbance strike or weather Service interruption credits for Illinois residents shall be calculated and applied pursuant to state law Termination Miscellaneous Termination by Customer A customer except Illinois residents must provide Mediacom with at least 7 days advanced notification to terminate Service A customer may initiate Service termination by either a notifying Mediacom s business office or a representative thereof during normal business hours and schedu
73. eighborhood Hot Spot T If you haven t encrypted your Internet connection youre living dangerously n Find out why and ways to protect yourself before it s too late Clive Nick Frost and Graeme y Simon Pegg stare in shock at what has just crashed in front of them in the comedy adventure Paul Mediacom Guides Everything you need to know about getting the most from your Mediacom video and broadband services ys Digital Cable 12 m DVR m HDTV Cable Internet Service ae Demang Mes tenen T Phone Service Service Tips amp Troubleshooting Billing Information Remote Control Set up Commitment Agreement Privacy Notice Answers you need all at your fingertips Subscriber Agreement NOTE AT PAUSE WE MAKE EVERY EFFORT PROVIDE ACCURATE TIMELY INFORMATION DUE TO THE RAPIDLY CHANGING NATURE OF THE INTERNET WE ARE NOT RESPONSIBLE FOR THE EXISTENCE OR CONTENT OF WEBSITES PUBLISHED IN THIS MAGAZINE 4 PAUSE ISSUE NO 17 Wait Until You Try This RECORD UP TO SIX PROGRAMS RECORD AND SAVE MORE SHOWS GREAT FOR HD AT A TIME WATCH ANY RECORDED PROGRAM tne ON ANY DVR THE HOUSE MORE MEMORY SO YOU START A PROGRAM DOWNSTAIRS HIT PAUSE AND FINISH WATCHING UPSTAIRS USEFUL TOOLS HELP ORGANIZE ALL YOUR RECORDED SHOWS 6 N pU N gt y y N N aay
74. eipt of Services without proper payment to Mediacom is a crime Customer understands that the law prohibits 1 theft or unauthorized reception of cable PAUSE ISSUE NO 17 programming 2 assisting theft or unauthorized reception of cable programming including the manufacturing or sale of equipment intended for such unauthorized use and 3 willful damage alteration or destruction of Equipment Customer can be subject to both civil and criminal penalties for such conduct Mediacom undertakes reasonable efforts to maintain the system and respond to service calls in a timely manner Mediacom will repair damage to Equipment or interruption of Service due to reasonable wear and tear or technical malfunction Physical damage to Equipment caused by Customer s intentional or negligent misuse is the sole responsibility of the Customer who shall pay Mediacom its then current rate for the cost of repair or replacement Mediacom may enter into upon and over Customer s premises periodically to install connect inspect maintain repair or alter its outlets and Equipment To the extent the same is consistent with the Customer s ownership of the premises Customer grants Mediacom a temporary and permanent easement to construct install maintain and or replace cable television transmission lines and all other Equipment necessary in connection with the provision of Services In the event Customer is not the owner of the premises upon which Mediacom outl
75. els like we can t go a week without some new technology or a new generation of gadget being launched Whether it s 3D televisions mini notebook computers with 11 inch screens that weigh next to nothing or 60 inch monitors with LED backlights people love their new toys But what becomes of the electronic equipment the new models replace L a FE 4 www mediacomcable com fr Old Electronics THROWING YOUR OLD ELECTRONICS IN THE TRASH MIGHT BE EASY but it s also one of the worst ways to dispose of them Why Most electronic equipment contains toxic or radioactive contaminants everything from lead mercury and polyvinyl chloride to trace elements of americium arsenic barium and many others The worst offenders old tube TVs and computer monitors contain two pounds of lead on average Trashed equipment usually finds its way to landfills where these contaminants leech into the soil and groundwater For this reason a growing number of communities and states have banned the unauthorized disposal of electronic trash Because throwing them away is unthinkable find a recycling location near you that accepts electronic equipment and is able to properly recycle or reuse the parts Every state contains multiple recycling locations to drop off these old electronics Visit earth911 com to find your closest drop off location Some large big box office supply stores will also accept and responsibly recycle your electronics
76. er ID We offer our Phone customers the ability to designate their listings as non published within print or electronic directories or directory assistance services Because of the complexity of this process and the involvement of other entities in publishing errors may occur from time to time Your name and or telephone number may also be transmitted and displayed on a Caller ID device unless you have elected to block such information Please note that Caller ID blocking may not prevent the display of your name and or telephone number when you dial certain business numbers 911 900 numbers or toll free numbers Disclosure to Governmental Agencies or Otherwise Required by Law or Legal Process It is possible that one or more third parties may seek to require us to disclose personally identifiable information about you pursuant to law through a warrant subpoena or order issued by a court or by other governmental authority or directive or through other legal process The Cable Act has special rules that apply to these situations The privacy disclosure rules under the Cable Act may apply if you subscribe to any one of the services offered by Mediacom Mediacom will disclose personally identifiable information about you when required by law authority directive or legal process after giving effect to the Cable Act s requirements The Cable Act s requirements differ depending on whether the person or entity seeking the information is a governmental
77. er listed unlisted or unpublished If questions whom do call Customer Support 1 866 452 4747 Does Mediacom offer voice mail services Yes voice mail is available at a monthly rate of 4 95 Standard Features Enhanced Emergency 911 Anonymous Call Rejection Three Way Repeat Dial Calling Speed Dialing Return Call Call Waiting Customer Originated Trace Caller ID Per Call Blocking Caller ID Name and Number Caller ID for Call Waiting Call Forwarding Cancel Call Waiting If you re a hardcore WWE fan who can t wait until Monday night turn to WWE Classics On Demand Just 7 99 a month gives you around the clock access to the greatest matches WWE history To jump into the ring call Mediacom today 1 866 928 2225 wy Optional Features e International Calling e Unlisted Non published Directory Listing e Additional Outlet Installation e Inside Wire Maintenance e Operator Services and Directory Assistance e Voice Mail Satisfaction Guaranteed Mediacom is in your community so you can depend upon 24 7 customer care And like our Digital Cable and High speed Internet services Mediacom Phone comes with a 30 day money back guarantee Home Wiring Mediacom Phone uses all of your existing home phone equipment jacks outlets and in home wiring Mediacom provides the phone modem which connects to any one of your phone outlets or jacks activating
78. erse side for account details Taxes Fees amp Surcharges 4 59 Digital STARZ Encore m 05 09 06 08 Family Cable 62 95 2 Balance Due 584 39 15 Change of address box Expanded Service 10 00 O Payment Due Date 7 22 11 Basic Services 5 00 AJ 3 Your Mediacom 9 05 09 06 08 Service Discount 23 95 lt 05 09 06 08 Digital Equip Primary Suas Ubi uds 6 00 gt account number 16 Payment return address 05 09 06 08 47 95 gt 08 09 06 08 Mediacom Online Moderne oo zi ave paper anc postage by paying your Mediacom bill online directly trom your EE QUU 4 Our number checking account and by signing up for an electronic statement Please visit 17 Account detail to www mediacomcc com for additional details A copy of this bill is needed to register Taxes Fees amp Surcharges Mediacom requires minimum of 7 days advanced notification to terminate service and 5 Your name and arrange for M return of all to return our equipment will result in the 18 Previous balance 05 01 5 2 31 TEIE following charges Non addressable converter up to 125 00 addressable converter up to j 05 01 State Sales 0 nnns 1 89 service or billing 300 00 modem up to 139 99
79. es Other federal law may also apply to some services including the Electronic Communications Privacy Act of 1986 as amended called the in this notice and section 702 of the Federal Telecommunications Act of 1996 as amended Telecommunications Act This notice informs subscribers of our policies regarding personally identifiable information and other private information we obtain in the course of providing our services that are subject to the privacy provisions of the Cable Act or the Telecommunications Act Those services currently consist of our cable television service our Mediacom Online Internet access service and Mediacom Phone digital telephone service Not all of these services may be available in your local cable system Our policies are intended to conform to the requirements of the Cable Act the Telecommunications Act and any other applicable law The terms Mediacom we our or us refer to any company that is controlled by Mediacom Communications Corporation a Delaware corporation and through which you subscribe to any cable or other service covered by the privacy provisions of the applicable laws or regulations This notice tells you our policies regarding kinds of personally identifiable information we collect How we use that information nature frequency and purpose of any disclosure we may make of that information and the types of persons and entities to wh
80. es Rio a cartoon comedy about Blu voiced by Jesse Eisenberg from Zombieland and The Social Network a rare pet macaw from Minnesota whose owner believes him to be the last of his kind Blu s adventure begins when he learns about Jewel voiced by Anne Hathaway of Bride Wars and Love and Other Drugs a similar macaw located in Rio de Janeiro On his quest to find her Blu encounters challenges a menagerie of quirky characters friendship and yes love FUN FACT Director Carlos Saldanha first had the idea for Rio back in 1995 but then it involved a penguin being washed up on the beaches of Ipanema It was changed to the current story after he learned of Happy Feet and Surf s Up two other films involving penguins that were then in production 4 LA it X A Cate Blachett stars Joe Wright s adventure thriller Hanna PAUSE ISSUE NO17 21 WIRELESS CONNECTION YOU RE HOME RELAXING WITH YOUR FAMILY finishing up dinner and are ready to tune into the latest American Idol episode on your DVR All of a sudden you hear a robust knock on your door followed by Open up it s the police A swarm of federal agents stands before you demanding to see your computer Unfortunately this happens to people across the country who do not secure their wireless Internet connections allowing outsiders to hijack the connection for pornographic content illegal downloads and identity theft
81. et and Equipment are to be installed Customer warrants to Mediacom that he she has obtained the consent of the owner of the premises for Mediacom to make installation and maintenance contemplated by this Agreement If Customer is not the owner of such premises Customer agrees to indemnify and hold Mediacom harmless from and against any claims of the owner arising out of the performance of this Agreement Mediacom shall not have any responsibility for the operation maintenance or repair of any customer equipment including but not limited to televisions VCRs audio receivers and other devices Without limiting the foregoing Mediacom shall have no liability for lightning damage to any such customer equipment Customer shall not connect more than one television and or stereo to an outlet without notifying Mediacom of the connection In the event of complete failure of service for twenty four 24 consecutive hours or more Customer except Illinois residents is entitled to a prorated credit upon request In the event of an outage during a live or special pay per view event ordered by Customer upon request Customer is entitled to a prorated adjustment of the event fee based upon the number of minutes of the outage To qualify for an adjustment Customer must request a credit within thirty 30 days of the failure Mediacom shall assume no liability for interruption of Service or alterations in programming due to circumstances beyond its control i
82. g out of certain special events or programs and Mediacom has no responsibility therefore Customer understands Mediacom may impose an administrative late fee for each month s charges not paid when due If Customer pays the bill to a field collection representative a collection field fee will be charged If Service is disconnected Mediacom may impose a reconnect charge and or security deposit in addition to any outstanding balance including late charge before service is restored If Customer s check is returned for insufficient funds Mediacom may impose a service charge up to 30 00 subject to applicable law If Customer has no paid amounts due hereunder within 30 days of the due date therefore and it is reasonably necessary for Mediacom to use the services of a collection agency and or attorney to collect said amounts due the Customer agrees to pay to Mediacom in addition to other amounts due all reasonable agency and attorneys fees that are incurred by Mediacom including without limitation court costs If a voluntary or involuntary petition in bankruptcy is filed by or against Customer Mediacom may require a reasonable security deposit to continue service Customer may not assign or transfer obligations or rights contemplated by the Agreement without express written consent of Mediacom Unless consent is granted all accounts must be closed and reopened under the name of a new customer for issuance of a new account number The rec
83. g the SWAP button on your remote The SWAP button allows you to toggle between two live programs while retaining control of both Press SWAP Select an alternative program by changing the channel Press SWAP again to toggle between the two NOTE The SWAP button is the key to keeping the buffer for both programs If you change channels without using SWAP you will lose the buffer Some remotes are equipped with Instant Replay and LIVE buttons D View Programs Stored in Your Personal Library Step 1 From the DVR Menu select My Recordings Use the Mediacom 4 w buttons on your remote to search through and highlight Bs Ai Mic iti au 2i titles from your list of recorded programs Press OK to select the program Step 2 From the Information Screen select 10 resume Mediacom play from where you left off or DyR Lei select restart from the EU M beginning Guide Symbols to Know DVR Action Icons Go back to the Delete the program from previous screen My Recordings Play the Change the recording Delete Priority Rule Start the recording from the beginning Place a Lock on the program to restrict viewing e NOTE Some remotes are equipped with Instant Replay SWAP and LIVE buttons Recording capacity varies t Service may not be available in all areas Features may vary by digital set top equipment type Remote control functions and menu selections
84. ghts up then the key for the device you selected remains on 2 Enter 9 9 2 The mode key s LED blinks three times and turns off 3 Press the device mode key you selected in Step 1 again The mode key s LED blinks three times and turns off 4 Program the restored mode key to control a device See Programming Device Control Be Mediacom s Marketplace On Demand is the only way to stroll the streets of your town right from your TV Get to know local businesses by watching informational videos on everything from restaurants health and fitness facilities to automotive home and garden shops Before you step out visit Marketplace and discover what s in your downtown Four Different Ways to Visit ML 3 PE FE L WIL 1 N DE N b C remote then ove choose 1 remote remote DEVICE CODE INFORMATION Device Code Information Setup Codes for Audio Amplifiers Accuphase 0382 Acurus 0765 Adcom 1100 0577 Aiwa 0406 AudioSource 0011 Biamp 0582 Bose 0674 Carver 0269 Classe 1461 1462 Curtis Mathes 0300 Denon 0160 Digital Audio Control 0085 Durabrand 1561 Elan 0647 Forte 0606 GE 0078 GoldStar 0031 Harman Kardon 0892 0106 JVC 0331 Kenwood 0356 Left Coast 0892 Lenoxx 1561 Linn 0269 Logitech 1408 Luxman 0165 Magnavox 0269 Marantz 0892 0321 0269 Mark Levinson 1483 Mcintosh 0251 Nakamichi 0321 NEC 0264 Optimus 0395 0300 Pana
85. gs Recording will start at the program s scheduled start time lint Star tin Ne Before a scheduled recording begins y a notice will appear on screen giving you the opportunity to confirm or cancel the scheduled recording The DVR will automatically tune to the channel and begin recording at the time you schedule it to start Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts Changing the channel during a recording will stop the recording You will see a notice confirming whether you want to stop the recording and change channels or continue recording e Press RECORD to record the program you are watching e Press SWAP to switch to the other tuner and find the second program you want to record i ls eo ae ed ae es eet be e Press RECORD when you locate ru ili Marie i ey I ZEE the second program you want gem dpa phie marier corer i ree i to record e Highlight a program you want to record from any listings screen e Press RECORD to set up the first recording e Highlight the second program e Press RECORD to set up the second recording A Mediacom Publication pagis hra weer fee Your DVR lets you record multiple episodes of a program according
86. guring out your statement may not be such a difficult task The services that Mediacom delivers are billed one month in advance Any time you order a new service two charges turn up on the next bill you receive the first is the monthly charge for that particular service the second is a partial month charge which includes adjustments for the services that were not billed in your previous month s statement An example Let s say you ve already received Mediacom s May bill covering May 5 through June 4 On May 18 Mediacom installed high speed broadband service When you receive your June bill you will see two charges a charge for the service in June as well as a partial month charge covering the number of days in May when you received the new service Monthly Charges 05 05 06 04 Mediacom Online Service 05 18 Mediacom Online Service e Install date End billing date Number of days billed for 18 Monthly rate Monthly rate 31 Daily rate 1 546 47 95 31 o Partial month charge Multiply the number of days billed 18 by the daily rate 1 547 to determine the partial month charge ab a 5 E e P F Ds Have more questions See Mediacom s How to Guide on page 25 If the tips here or in the How to Guide Mes i s do not resolve the problem you re facing call Technical Support at the number listed on your bill Mediacom Publication PAUSE ISSUE NO17 11 Any more it fe
87. h 0899 Clearmaster 0883 ClearMax 0883 Coolmax 0883 Digi 0637 Director 0476 Dumont 0637 General Instrument 0476 0810 0276 0003 GoldStar 0144 Hamlin 0009 0273 Jerrold 0476 0810 0276 0003 0012 0014 Memorex 0000 Motorola 0476 0810 0276 1254 1106 1376 MultiVision 0012 Pace 1877 0237 Panasonic 0000 0107 Setup Codes For Cable Boxes continued Panther 0637 Paragon 0000 Philips 0305 0317 Pioneer 1877 0877 0144 0533 Pulsar 0000 Quasar 0000 RadioShack 0883 Regal 0279 0273 Runco 0000 Samsung 0144 Scientific Atlanta 1877 0877 0477 0008 0017 Sony 1006 Starcom 0003 Supercable 0276 Supermax 0883 Tocom 0012 Torx 0003 Toshiba 0000 Tristar 0883 V2 0883 Viewmaster 0883 Vision 0883 Vortex View 0883 Zenith 0000 0525 0899 Setup Codes for DVD Players Adcom 1094 Advent 1016 Aiwa 0641 1912 Akai 0899 0770 1975 1089 Allegro 0869 Amphion Media Works 2016 2001 AMW 0872 2016 2001 Anam 1913 Apex Digital 0672 0717 0830 1056 1915 0755 0797 1020 1100 0796 1004 1061 1937 0794 Audiologic 0736 Audiovox 1041 1121 1072 1071 1122 Axion 1072 1071 B amp K 0655 0662 Blaupunkt 0717 Blue Parade 0571 Broksonic 0868 0695 Cambridge Soundworks 1916 CAVS 1057 CineVision 0876 0869 Classic 1917 Coby 1086 0778 1923 1107 Criterion 2007 Curtis Mathes 1087 CyberHome 1024 1023 0816 1117 Daewoo 0784 1918 0705 0869 0833 Denon 0490 063
88. h content that we have stored for more than 180 days the government can require disclosure i without prior notice to you if the government obtains a criminal warrant or ii with prior notice to you if the government obtains a warrant subpoena or order from a court obtains a grand jury or trial subpoena or issues an administrative subpoena which is an order to disclose that is issued by the government itself rather than by a court Under the ECPA if the government wants us to disclose your subscriber record information but not the content of your communications then it may require us to do so without prior notice to you or your consent by obtaining a criminal warrant or a subpoena or order from a court or by issuing an administrative subpoena The information that can be required under an administrative subpoena is limited to e Subscriber name and address Records of local and long distance telephone connection and session times and duration Length of service including start date and types of service utilized Telephone number instrument number or other subscriber number or identity including any temporarily assigned network address e The means and source of payment by the subscriber including any credit card or bank number The information that can be required under a warrant subpoena or other order of a court is not so limited To obtain such a court order however the government must meet certain requireme
89. hes 0035 for TV use 0051 Daewoo 0278 for TV use 0624 Emerson 0002 0278 for TV use 0624 0479 for TV use 0463 Funai 0000 GE 0035 for TV use 0051 0048 for TV use 0093 0060 for TV use 0047 0240 GoldStar 0037 for TV use 0056 Harley Davidson 0000 Hitachi 0000 Lloyd s 0000 Magnasonic 0278 Magnavox 0000 0081 for TV use 0054 Magnin 0240 Memorex 0037 0162 for TV use 0250 1162 MGA 0240 Mitsubishi 0048 for TV use 0093 Optimus 0162 for TV use 0250 1162 1262 Orion 0002 0479 for TV use 0463 Panasonic 0035 for TV use 0051 0162 for TV use 0250 1162 Penney 0035 for TV use 0051 0037 for TV use 0056 0240 Quasar 0035 for TV use 0051 0162 for TV use 0250 RCA 0035 for TV use 0051 0048 for TV use 0093 0060 for TV use 0047 0240 Sansui 0000 0479 for TV use 0463 Sanyo 0240 Sears 0000 0037 for TV use 0056 Sharp 0048 for TV use 0093 Sony 0000 0032 for TV use 0000 Sylvania 0081 for TV use 0054 Symphonic 0000 0563 Thomas 0000 White Westinghouse 0278 for TV use 0624 Zenith 0000 Setup Codes for VCRs ABS 1972 Admiral 0048 0209 Adventura 0000 Aiko 0278 Aiwa 0037 0000 0307 0124 Akai 0041 0106 0061 0175 Alienware 1972 America Action 0278 American High 0035 Asha 0240 Audiovox 0037 0278 Beaumark 0240 Bell amp Howell 0104 Broksonic 0184 0121 0209 0002 1479 0479 Calix 0037 Canon 0035 Capehart 0020 Carver 0081 CCE 0072 0
90. ich the disclosure may be made he period during which we will keep that information choices available to you regarding collection use and disclosure of that information including the times and place at which you may have access to that information e Certain rights you may have regarding that information As the term suggests information is personally identifiable if it can be used to identify or contact an individual such as his or her name and address or telephone number It can also include other information such as data about an individual s activities or transactional history of that individual when such other information is actually linked to personally identifiable information Information related to phone service such as information about the quantity type destination location and amount for use of phone services when matched to personally identifiable information such as your name address and telephone number is known as Customer Proprietary Network Information or CPNI If you are a customer of our phone service you have the right and Mediacom has the obligation to protect the confidentiality of CPNI in accordance with applicable law Information that does not permit an individual to be identified or contacted is not personally identifiable information and is also not considered to be CPNI Among other things this means that if we separate data about your activities from your name or other data that
91. igh speed Internet Service With the speed and convenience of Mediacom Online High speed Internet services the whole family can surf the web Whether it s researching for school downloading audio files or emailing pictures to friends and family Mediacom makes it easy z RF CONNECTOR COAX CABLE FROM CABLE SPLITTER CABLE A IMPORTANT The cable modem connects to your PC using either a Network Interface Card NIC or a USB port For an Ethernet connection follow step 3a Connect Modem to an Ethernet NIC on PC For a USB connection follow step 3b Connect Modem to a USB Port on PC COAX CABLE TO MODEM RF CONNECTOR CABLE A Do not connect the modem to the PC Ethernet and the USB port Use either the Ethernet 3a or the USB port 3b not both KP Connect Modem to an Ethernet NIC PC skip it you perform this step Connect Modem to a USB Port skip step 3a if you perform tnis step What are my Mediacom Online options How is home networking configured ERN 5 Mediacom Online is a high speed Internet service enabling A home network is configured by first connecting a cable modem eu fo instali the NIC pM VOIE Oc ge B CONNECTOR gt gt customers to download at speeds of up to 12 Mbps There is no to a cable outlet Then a router connects to your cable modem and the instructions to
92. ime the DVR will miss that first minute You can program the DVR to start early by adjusting your Recording Options A message will appear on screen advising you when recording space is low 80 or full Note that if you are recording a program and run out of recording space the recording will stop You can always see how much recording space is available from My Recordings You can also manually delete recordings and set your DVR to automatically delete recorded programs when space is needed Recording capacity varies Step 1 From the Main Menu or Quick Menu select DVR Step 2 Select Set a Recording Step 3 Enter the start and end time for the recording enter the day to record and select 7 vernos band richer nid fe eere troie to confirm hai Vac cras Bri Li E p mi bra Step 4 Select the channel you gires R m vin se vhe rhe om a Canat mI Lai i y FE Per DH d aminer inat JEL aarm bim red want to record and you re set to go Press RECORD on your remote at any time while watching TV or while navigating through the guide Recording begins immediately at the point you press RECORD for programs currently airing You can automatically schedule recordings for programs starting at a later time or date by pressing RECORD while in the listin
93. ine and more explosions Season eight of Curb Your Enthusiasm the Emmy and Golden Globe winning comedy starring Larry David as himself kicks off its ten episode eighth season Sunday July 10 If you ve never caught Curb before now is the time to tune in as Larry moves between L A and New York City this season The show features David as an over the top version of himself in an unsparing but tongue in cheek depiction of his life Curb distorts what is reality and what is fiction with a host of characters who are real and fictional Curb Your Enthusiasm is HBO s longest running comedy or drama series www mediacomcable com CTA R a g 7 1 _ 7 4 In one of the most anticipated premieres this summer STARZ brings viewers Torchwood Miracle Day Based on the BBC hit series this cult favorite premieres July 8 tells the story about the day when no one dies all across the world And the next day and the next and the next people keep aging They get hurt and sick but they never die The CIA brings in Captain Jack and Gwen Cooper to get to the bottom of the surging population indestructible criminals and a host of other problems only one could imagine with an overnight over population The new generation of Torchwood stars alumni John Barrowman as Captain Jack and Eve Myles as Gwen Cooper as well as newcomers Mekhi Phifer Bill Pullman Alexa Havins Lauren Ambrose and Arlene Tur in a race again
94. ional device keys controls a particular type of device For example the DVD VCR key controls your VCR DVR or DVD player but not your TV unless you specify otherwise See Reassigning Device Keys This device key Controls this type of device TV TV DVD VCR DVD VCR DVR HTIB TV VCR TV VCR DVD and TV DVD Cable Cable box only Audio Amplifier Tuner 1 Look up the device you want to control in the device code list on the following pages 2 the remote control press a device key once i e AUX DVD AUD TV or CBL it will blink once Then press and hold SETUP until the selected device key blinks twice then release SETUP 3 Enter the 4 digit device code The device key blinks once after each key press You should receive 2 quick flashes on the device key after entering your code Note You have 10 seconds to press each digit If it takes longer than that the remote times out and you must begin again 4 You now test the remote by pressing POWER If your device responds turns off you have found the right code If your device does not respond repeat steps 2 3 with the next code in the list If the remote does not recognize the code the LED will turn off Retry the code by repeating steps 2 3 using the next code listed for your brand or search for a device code See Searching for Codes PAUSE ISSUE NO 17 If none of the codes listed under Device Codes on the back of
95. is configured to use the 480i output mode Interactive Guide with No Program Listing Disconnect the power cord from the electrical outlet and wait at least 10 seconds Plug the power cord back into the electrical outlet to begin reloading the interactive guide information This will take about 30 minutes to complete While the guide is reloading information you will be able to watch TV and change channels with your remote but on screen programming listings will not be available until the reloading process is complete No Sound Verify that the mute function has not been activated on your TV and or HD set top box Make sure the volume is turned up on your TV or home theater system f you are using a stereo receiver or home theater system verify that the audio connections are correct Blank Screen or Snowy Picture f you are using the cable TV RF input make sure your TV and or VCR are tuned to channel 3 f you are using the line RCA inputs make sure your TV and or VCR are tuned to the correct line input ALGH More Troubleshooting Help gt f you need additional help please call Mediacom at 1 888 847 6228 Mediacom Services Chemoviechamd8e dfhwnMEHO Mediacom Family Cable HD fey Mn 5 H wre va s mn M ICH HD gag HE 1740 LE OHD amp Asso Em 3d
96. is personally identifiable then that data is not personally identifiable information For example we might compile data we have about our Mediacom Online customers into aggregate or other anonymous forms such as the monthly average number of customers who use the service to visit travel related websites Our policies described in this Notice apply to personally identifiable information about you or CPNI that you furnish or we otherwise collect in the course of providing you with one of our services referred to in this Notice It applies to such information whether we obtain it online such as when you subscribe to our cable service on a website we operate or offline such as when you subscribe for our cable service using the telephone or a paper order form Please note however that if you use a website we operate for purposes of our cable or other services then additional online privacy policies may apply that cover topics unique to that website usage such as use of cookies or other technology for tracking Internet usage You can review the online policy by clicking on the Privacy Policy link appearing at the bottom of the home page of the relevant website Some of our services including Mediacom Online Internet access service interactive cable television programming and phone services may allow you to interact with companies and individuals that are independent of Mediacom By using those services you may enable these c
97. isplay on TV screen Select the correct option for your TV if you know it Options may be labeled Cable TV CATV CAB PAUSE ISSUE NO 17 Ae Us Jens Input 1 Video 1 Antenna 1 AV1 or some other name Check your TV user manual If you don t know which option to use select each option one at a time by pressing the up or down arrow on TV front panel or use the TV remote control If this did not correct the problem proceed to the next step Check Loose connections e Tighten loose coax cable connectors the ones with threads they provide both picture and sound e f used secure loose video cable typically yellow colored it provides picture e f used secure HDTV cable typically red blue and green connectors they provide HDTV picture e f used secure HDMI digital cables they provide HDTV picture and sound If you recently connected or added TV or audio equipment make sure the color of the connectors match the color of the plug in ports Additionally ensure that the cable is connected from the out port on the first piece of equipment to the in port on the next piece of equipment Continue with the out and in pattern until you reach your TV If this did not correct the problem proceed to the next step Check Set top box needs to be rebooted by power cycling e Reboot the set top box by unplugging its power cord from the wall outlet power strip or from power inlet on back of box Just turning the set top bo
98. ith Electronic BillPay However customers can continue to customers can manage their account avoid calling the office and make a payment without the hassle of writing If we are required to go to your home to collect payment for past due service a field collection charge applies make payments with an American Express card by calling one of our Contact Centers and mailing a check Your account with us is assigned a certain Mediacom Statement of Service 11 Your name and service Statement of Service billing cycle period always starting on 123 Main Street Page 1 of 2 or billing address Page 2 of 2 Anytown USA 01234 Billing Date May 1 2011 the same day each month Your monthly Number 83810400700001208 gt billing statement will be similar to the Supp call 1 888 847 6228 12 Amount due this Account Detail This statement is for services from 05 09 11 through 06 08 11 UJ 1 t i example shown statement rm Heart 12345 67 in d d um PEE ppp 18 Previous Balance evccccassatcscsenusceeessesuswntsuvanandiccsasnsuncsaeamssuiisuy taasteensssinsweteevanantiesasusanncssen 0 10 gt gt Account Summary Previous Balance 0 10 Monthly Charges a This statement reflects current charges as of the date the Payments 0 00 j 2 Date your statement Re Mn m n 14 Payment amount 05 09 06 08 iro d e 6 95 2 LL was produced Please see rev
99. ky eaters must confront the painful truth behind their food obsessions and come face to face with the destructive side effects in this reality series on TLC Brad Garrett Everybody Loves Raymond hosts this Ryan Seacrest Production that takes a hilarious and insightful look into the minds of kids and gets their perspective on the world around them Garrett joins kids and serves up his comedic instincts and enthusiasm as he gets their candid and unfiltered reactions from different events like their first contact with aliens Mediacom Publication PAUSE ISSUE NO17 7 8 show completely devoted to the wedding dress Say Yes to the Dress reveals the inner workings of the world s premier bridal salon Kleinfeld Bridal Part fashion show part bridal story part family therapy the series uncovers the hurdles every staff member faces to make each bride completely satisfied on what may be the single most important day of her life Buddy Valastros is the cake boss Master baker of Carlo s City Hall Bake Shop in New Jersey Buddy is one of the most successful and renowned cake artists in the United States His team includes his mother four older sisters and three brothers in law And when there is a lot TIL Cake Boss returns _withall new creations of family there is usually a lot of drama Mythbusters which first launched on Discovery Channel in 2003 is inspiring a generati
100. ld know that some TV programming is not filmed in HD so those programs will not look any better than the programming on standard definition channels Mediacom can provide you with the proper cable upon request Call Customer Service for more information Problem If you are experiencing any of the following issues you might need to power cycle your set top box e f the Guide has no information for all of the channels e f the time on the interactive program guide is incorrect e f your TV is tiling freezing boxes form e f you are not hearing sound and the volume is up on your TV e f the yellow power light is off on the set top box and the set top box is not turned off e f the Guide Menu does not appear Setting Optimum Audio Level Using TV Guide Setup Menu set audio to Optimal Stereo level Selecting this option enables set top box to regulate the volume to minimize sudden changes in volume 1 Using the remote control press MENU button twice 2 Arrow down to Setup Press OK button on remote 3 Arrow down to Audio Setup Press OK button on remote 4 Arrow down to each item on Audio Setup list and set each as depicted below Note Volume bar with Stereo may not appear after initially setting Optimal Stereo to YES 5 Press remote EXIT button Set top box audio is now set to its optimum level 6 Adjust the audio levels on external devices such as the TV or AN receiver PAUSE ISSUE
101. le purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment officeor send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates accepted Services may not be available in all areas 2011 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation MC112011 16 WinDieseland Walkerlead anall star cast reunion in Fast 5 NETFLIX OR REDBOX DEMAND Premio Ordered an On Demand movie lately 7 available i in definition for theatrical viewing quality And many titles available 28 days sooner than Netflix or Redbox have them They re ready to roll whenever you Sit back and enjoy the show Bring on more action The Fast amp Furious series continues with Fast 5 a gripping and suspenseful story staring Vin Diesel and Paul Walker Dominic Diesel and partner Brian O Conner Walker find themselves on the wrong side of the law once again Their team of top racers assembles in Rio de Janeiro for one last heist stealing 100 million from corrupt b
102. ling a physical disconnection of Service and equipment recovery or b by directly and personally surrendering all rented equipment to a Mediacom office Account holders are liable for all Services rendered by Mediacom up to the time the account has been deactivated and for Mediacom equipment until it is returned Termination by Illinois residents shall be handled in accordance with state law Compliance with Agreement Acceptance of Service implies acceptance of the terms and conditions herein and in the Agreement Mediacom specifically reserves the right to suspend performance or terminate Services for breach of any of the policies terms and conditions of the agreement It is mutually agreed and understood that should any provision of the Agreement be ruled invalid by a court of competent jurisdiction all remaining provisions shall remain in full force and effect as if judicially declared invalid provisions were originally deleted here from Limitation of Liability Mediacom shall not by liable for any substitution discontinuation or modification of any programming Amendment Mediacom may amend the terms and conditions of the Agreement upon reasonable prior written notifications to Customer or by such other means permitted by law Notifications Customer acknowledges receipt of a Privacy Notification as required by the Cable Communications Privacy Act of 1984 Mediacom will provide a new notice each year required by law No representations
103. ll the representative that the DC700x box is not responding to the Whole House DVR service Mediacom Publication DC700x Cable Box ActionTec ECB 2200 Adapter Having a problem with all DVRs e For every DVR that is connected to the Whole House system find each DC700x cable box and power it OFF e Next wherever the main console is set up locate the DC900x box also labeled on the front right of the box This component controls all other sets e Press and hold the POWER button on the front of the DC900x box the light will turn red after 15 seconds e Now unplug the Home DC900x box for 10 seconds and then plug it back in NOTE It can take up to 5 minutes for the Home box to reboot e After 5 minutes reset each DC700x cable box and ActionTec ECB 2200 adapter on each connected TV To do this follow bullets 2 through 5 in the procedure titled Having a problem with one DVR only Recovering from power outages Once power is restored the Whole House DVR service can take up to 20 minutes to fully reboot and re synchronize If after 30 minutes the system has not recovered reboot the system by following the directions in the procedure titled Having a problem with all DVRs PAUSE ISSUE NO 17 ASNOH 3IOHM HDTV Frequently Asked Questions What s the visible difference between HDTV and our current television system One word resolution Television images are actually composites
104. lly transferred your prior phone service will be disconnected Until then you will continue to have service from your current phone provider Does Mediacom provide technical support Yes Mediacom provides complete support 24 hours a day 7 days a week for all of our services We have local support teams in all areas that we serve How will be billed You will receive one bill for all of your Mediacom services including your Mediacom Phone service Your monthly phone charge will appear on this bill including a daily summary of additional charges for any calls made to international locations Directory Assistance and Operator Services You will also be billed for local state and federal taxes and any applicable regulatory fees and surcharges associated with your Mediacom Phone service similar to those charged by traditional phone service providers Do have to buy any additional equipment No There is no additional equipment to buy as long as you have a working telephone with a standard modular RJ11 jack in your home To use some of the calling features such as Caller ID you must have Caller ID display equipment or a phone with Caller ID built in Can get more than one phone line phone number No not at this time but we hope to offer this service soon Let s Talk Our new phone service provides a wide range of features including unlimited local and nationwide long distance calling for one low price With Mediacom
105. may also help keep you safe By law all cell phones whether they re on a service plan or not must be able to contact 911 Charging your phone turning it off and sticking it into your glove box along with its charger will provide you with a basic means of contacting help if you re ever in an emergency situation No matter where you decide to take your old electronics be sure to scrub them of all personal information before letting them go The last thing you want is to have your address Social Security number or credit card numbers in the hands of strangers and not know it All in all the place for your old electronics should never be the trash You may not want them any longer but there s a world of people who want them and can benefit from them Before disposing of your electronics use these three easy tips to avoid identity theft Copy all of your important and personal data to a Flash or external hard drive Clear the hard drive by removing all current and personal information Use disk cleaning software to delete your Internet browser s cache cookies history your e mail contacts and messages your documents your recycle or trash folder and any non transferable software PAUSE ISSUE NO17 19 14 Guidelines THE GUIDELINES THAT DEBUTED IN 1997 can help parents pick and choose the programs they deem inappropriate for children of any age due to violence sexual content and or adul
106. ment that permits unauthorized reception Mediacom actively packed voice services plus Business TV amp music of minutes for the modem to run through the self test and boot assists in the enforcement of these laws regarding cable theft up properly Illegal activities not only affect us but also the honest consumer Why limit your choices when you can make the e Put the battery back into the modem Cable theft can cause reception problems and signal leakage that switch and save money too can interfere with police and fire emergency radio frequencies e Check for a dial tone on your phone The light labeled Tel 1 will not go solid until you check for a dial tone Penalties for cable theft can be severe Fines range from 1 000 and e f your phone service is still not working please contact Phone or six months imprisonment to 50 000 and five years imprisonment M d Technical Support e acom Customer Service Is Our Top Priority _ How do change my email password CA BLE T v On time Guarantee MEANS BUSINESS Open up Internet Explorer and go to www mediacomtoday com Mediacom will arrive at your home for an installation appointment within the e You may need to enter your zip code so it can load your local INTERNET PHONE SERVICE TIPS AND TROUBLESHOOTING scheduled period or your installation s free arrive at your home Mediacom page for a service appointment within the scheduled period or you ll
107. ncluding without limitation acts of God natural disaster fire civil disturbance strike or weather Service interruption credits for Illinois residents shall be calculated and applied pursuant to state law A customer except Illinois residents must provide Mediacom with at least 7 days advanced notification to terminate Service A customer may initiate Service termination by either a notifying Mediacom s business office or a representative thereof during normal business hours and scheduling a physical disconnection of Service and equipment recovery or b by directly and personally surrendering all rented equipment to a Mediacom office Account holders are liable for all Services rendered by Mediacom up to the time the account has been deactivated and for Mediacom equipment until it is returned Termination by Illinois residents shall be handled in accordance with state law Acceptance of Service implies acceptance of the terms and conditions herein and in the Agreement Mediacom specifically reserves the right to suspend performance or terminate Services for breach of any of the policies terms and conditions of the agreement It is mutually agreed and understood that should any provision of the Agreement be ruled invalid by a court of competent jurisdiction all remaining provisions shall remain in full force and effect as if judicially declared invalid provisions were originally deleted here from Mediacom shall not by liable for any subs
108. nd malicious worms that can infect and cripple your PC Always have a plan B Back up your important documents in the event your computer is compromised There are several ways to do this by using internal and external hard drives CDs online data depositories and flash drives 1 Visit your wireless router manufacturer s website for product specific tips on securing your wireless connection 2 Turn off your Internet connection when not in use 3 Install a firewall 4 Turn off file sharing 5 Monitor the kids 6 Don t open email attachments from strangers 7 Good passwords do not include any personal information i e birthdates social security numbers PINs or names of children or pets Another way to protect your computer and online identity is by monitoring your children on the Internet Kids are naturally trusting prone to clicking and opening anything which could open a Pandora s box of troubles when unsupervised Set up parental blocks allowing access only to approved sites for browsing and gaming Teach kids the habit of turning off the connection when they re not online just like turning off a light when they leave a room If important life events and documents that you don t want stolen lost or damaged are housed on your computer be proactive Adopting these tactics will help secure your PC whether it uses a dial up DSL or wireless connection What Mediacom Is Doing Here at Mediac
109. ng CPNI for any purposes other than those listed above except as permitted or required by law or with your approval PAUSE ISSUE NO 17 PRIVACY NOTICE subscriber Privacy Notice Continued For What Purpose Would Mediacom Use Personally Identifiable Information In general we use personally identifiable information as necessary to render our services to you to detect unauthorized reception of cable programming and for tax legal accounting and other purposes related to our business of providing our services to customers including but not limited to the following e To make sure you are being billed properly and pay for the services you receive e To send you pertinent announcements about the Mediacom services you receive To improve the quality of Mediacom s services e To answer questions from Customers such as troubleshooting e To send promotional material or information to you about other products and services available from Mediacom or others subject to applicable law and any opt out choice you make as described below in this document As a necessary incident of providing certain services such as Mediacom Online Internet access service transactional video products such as pay per view or video on demand any video service that uses a set top box or Mediacom Phone digital phone service our computer systems automatically capture and store information that may include but is not limited to your viewing selections
110. ng on your HDTV NOTE Not all TVs are compatible with the Mediacom remote To View a High Definition Channel Step 1 On your TV s remote press the VIDEO INPUT MODE button refer to your TV s manual for clarification as necessary until you reach the HDTV Video Input noted on the previous page Step 2 On the Mediacom remote press the CABLE button to set the remote in cable mode Step 3 Use the remote to access high definition channels in any of the following ways a Press the CHANNEL UP DOWN buttons to scroll to a high definition channel b Press the applicable number keys to go to a specific channel number c Browse using the Interactive Program Guide IPG Important Safety Instructions Ventilate The high definition set top box has been designed to operate reliably in a well ventilated household environment Slots and openings in the unit cabinet are provided for ventilation These openings should never be blocked by placing the product on a bed sofa rug or similar surface The unit should be positioned with at least two inches of space above and on all sides Safety Instructions Step 1 Position the set top box with at least two inches of space above and on all sides Step 2 Do not block the slots and openings in the set top box Step 3 Do not place anything on top of the set top box Step 4 Do not position the set top box in an enclosed space that would restrict air flow around the unit Step 5 Do not po
111. ns on the information screens to set Reminders or Parental Locks schedule recordings buy programs and more Select the Adjust Screen Position option from the SETUP screen Press the lt a buttons until the arrows on the screen are centered PAUSE ISSUE NO 17 Your remote also allows you to set program reminders parental guides and a diversity of other helpful functions With your Interactive Programming Guide the guide from Mediacom you have total command over everything appearing on your television screen In addition to facilitating easy and thorough navigation your remote allows you to order On Demand and Pay Per View programming as well as operate Digital Video Recording DVR You can always press the EXIT button to immediately return to watching TV You can also press the LAST button to back up one screen at a time The Flip Bar appears for a few seconds as you re changing channels to provide important information about programs You will find the name of the current program start and end times as well as the channel number First press the CABLE button on the remote to make sure it is in cable mode Try using the remote again If the remote is still not functioning correctly press the CH button on the front of the receiver If the channel changes there is a problem with the remote control If the channel doesn t change the batteries or the remote control itself may need to be replaced You can
112. nt Name Account Movie Title Date Time Coupon expires 10 21 11 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a single purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment offi ce or send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates accepted Services may not be available in all areas 2011 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation MC102011 THIRD MOVIE 99 Please print legibly Your account is on your monthly statement Name Account Movie Title Date Time Coupon expires 11 21 11 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a sing
113. nts specified in the ECPA including presenting facts that show there are reasonable grounds to believe that the information sought is relevant and material to an ongoing criminal investigation The Register Trace Statute authorizes the government to obtain without notice to you or your consent a court order requiring us to capture record and disclose to the government the telephone numbers e mail addresses and similar identifiers that you call or send communications to or that call you or send you communications using any Mediacom Phone or Internet access service A federal or state governmental authority may obtain the order upon the certification by the appropriate government lawyer or officer that the information likely to be obtained is relevant to an ongoing criminal investigation In addition to the above if you subscribe to any of our Internet or phone services the ECPA permits us to disclose the contents of your e mail or other communications to a law enforcement agency if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay We may do so without prior notice to you without your consent and without being required to do so by a warrant subpoena court order or r MAILING LIST OPT OUT FORM Mediacom law Examples of situations in which we might make such disclosures are where we reasonabl
114. nyo 0670 1967 0873 0695 Sharp 0630 0752 Sharper Image 1117 1995 Sherwood 1043 0770 0633 1077 Shinsonic 0533 0839 1931 Sigma Designs 0674 Sonic Blue 0869 1970 1099 Sony 0533 1533 0864 1981 1934 1033 1904 2020 1903 Sungale 1074 Superscan 0821 SVA 1105 0860 Sylvania 0675 0821 Symphonic 0675 Teac 0809 1984 Technics 0490 Techwood 0692 Terapin 1031 Theta Digital 0571 Tivo 1996 Toshiba 0503 1988 1045 2006 0695 1996 Tredex 0799 0804 0803 0800 TYT 0705 Urban Concepts 0503 US Logic 0839 V Inc 1064 Vocopro 1027 Xbox 0522 Xwave 1001 Yamaha 0490 0539 0545 Zenith 0503 0591 0869 2002 1906 Setup Codes For PVRs ABS 1972 Alienware 1972 CyberPower 1972 Dell 1972 Gateway 1972 Hauppauge 1992 Hewlett Packard 1972 Howard Computers 1972 HP 1972 iBUYPOWER 1972 Media Center PC 1972 Microsoft 1972 Mind 1972 Northgate 1972 Panasonic 0616 Philips 0739 0618 ReplayTV 0616 0614 Sonic Blue 0614 0616 Sony 1972 0636 Systemax 1972 Tagar Systems 1972 Tivo 0618 0739 0636 Toshiba 1972 Touch 1972 Viewsonic 1972 ZT Group 1972 Setup Codes For Satellite Receivers General Instrument 0869 Motorola 0869 Next Level 0869 Paysat 0724 Philips 0099 RadioShack 0869 Star Choice 0869 Star Trak 0180 Voom 0869 Setup Codes for TVs A Mark 0003 Abex 0032 Admiral 0093 0463 Advent 0761 0783 0842 0817 0815 1933 Adventura 0046 Aiko 0092 Aiwa 1914 Akai 081
115. om has installed services and equipment to provide such services which have been expressly authorized by the customer at time of installation In consideration of the installation and provision of Services Customer and Mediacom agree as follows 2 TT gt TT TT c O lt 02 TT 02 U tQ For purposes of this agreement equipment includes all Equipment installed in or on Customer s premises by Mediacom including without limitation converter wiring decoders terminal channel selectors remote controls cable modems and multimedia terminal adapters The Equipment shall remain the sole and exclusive property of Mediacom unless otherwise specified in writing by Mediacom or as provided by the FCC s inside wiring regulations Customer shall not alter misuse abuse appropriate remove repair or in any manner tamper with the Equipment Nor shall the Customer remove from the equipment any markings or labels affixed therefore indicating ownership of the Equipment Equipment cannot be removed from the Customer s premises and used in another location without Mediacom s prior express permission Customer shall not disturb alter or remove outlets or any other Equipment and will safeguard such outlets and equipment from damage and will not permit anyone other than a Mediacom representative to perform any work on the outlet or other Equipment Any additional outlets that do not meet Mediacom wiring
116. om were proactively protecting our customers from data loss due to malicious hackers We ve partnered with Computer Associates to give all Mediacom Online customers free security software for their computers To learn more about this service or to sign up visit http www mediacomcable com internet security html PAUSE 1550 017 23 d 1 s E i x B i Lu 4 a ES E l p LESEN MIL NN 9 The guide is a new and improved programming guide through your remote control It unlocks a world of greater choice convenience and control as you watch television You can set Reminders Favorites and Parental Locks You will have access to Mediacom On Demand and Digital Video Recording The guide provides detailed information on all programs including movies and sporting events While in a listings screen you can access information by pressing the INFO button on your remote You can also set Reminders place Parental Locks order Pay Per View movies or events and see other times a program airs To return to the program you re watching press the EXIT button on the remote Quick Menu icons are available to help you search faster The Quick Menu gives you access to other areas of the guide such as Movies or Favorites Once you have selected a program title by highlighting it and pressing OK you can use the action ico
117. ompanies or individuals to independently learn personally identifiable information about you The policies in this notice do not apply to personally identifiable information that you provide to any of these third parties or that they collect independently of us These third parties may have their own privacy policies but Mediacom is not responsible or liable for the contents of such policies disclosure of such policies or failure to follow those policies We collect personally identifiable information about you with your prior written or electronic consent or when necessary to obtain information in order to render a service you receive or to detect unauthorized reception of cable communications This personally identifiable information may include but is not necessarily limited to the following e Name e Home and work e mail and postal addresses e Telephone numbers Other information may also be collected such as e Social Security number e Driver s license number e Credit or debit card numbers and expiration dates e Bank account information for billing purposes e Payment history and credit reports These can become personally identifiable information when directly linked to other information such as a name Also depending on the services we provide we may collect other information such as e nformation on the number location within your home and configuration of television sets converters modems personal computers telephones
118. on to inquire interact and get involved with science by using experimentation to prove or disprove popular myths misconceptions or legends Eleven new episodes are due to air starting in October and will include topics such as if a pigeon lands on the roof of a car which is hanging precariously over a cliff s edge could it provide enough force to send the car plunging over the side Fresh off its third consecutive Emmy nomination Mythbusters is sure to bring more explosive science y goodness this season CHANNE SCOV y Thusorfalse Find out onthe nextseason of Mythbusters PAUSE ISSUE NO 17 ey i E 7 r its sixth season Sunday IShowtime 2 N 1 e Tilt i 4 A ONOW UING v L Prepare yourself for D Day The explosively popular DEXTER is back for its sixth season Dexter Morgan a Miami Metro Police Department blood spatter analyst leads a double life When he s not helping the homicide division solve murders he satisfies his dark desires by hunting and killing bad guys who slip through the justice system One year older and wiser Dexter s living the good life He s come to terms with who he is and has perfected the delicate balance of work family and his deadly extracurricular activities But does his need to kill overpower his desire for human connection His perfect existence is shattered when he crosses paths with an enemy unlike any he s faced before a del
119. ong as we have given you the opportunity to prohibit or limit such disclosure and we do not also reveal directly or indirectly the extent of any viewing or other use of the services we provide to you or the nature of any transaction you make using those services This permits us among other things to disclose your name and address to charities advertisers direct mail marketers and telemarketers for use in telephone or mail solicitations market research or other purposes You have the right to elect not to be included on such a list If you do not desire to be included on any such list you may opt out by completing the Mailing List Opt Out Form that is included with this notice Your election to opt out of disclosure to non cable related third parties affects only disclosure under that circumstance and not any other PAUSE ISSUE NO 17 If you use the Mediacom Online Internet access service or our Phone service to send or receive an e mail message or other electronic communication the ECPA permits us to access the content of those communications It also permits us to disclose such information to an addressee or intended recipient or his or her agent to a person involved in forwarding such information to its destination or when it is necessarily incident to providing service or to protect our rights or property or to any one with the consent of the subscriber or an addressee or intended recipient or his or her agent Use or Disclo
120. ons Connecting Your DCH Receiver to an A V Receiver Audio Only Audio connections to your A V receiver consist of e Stereo audio AUDIO L and A N Receiver Qo Video Connection Options The DCH receiver offers several different video connection options Composite video and RF coaxial connections allow you to view standard definition TV programming To determine whether your TV features RF coaxial or composite video check the manual supplied with your TV Use the guidelines below to determine the best video connection for your home entertainment system e The composite video connection e The RF Output connection with your TV set to channel 3 or 4 Connecting Your DCH Receiver to a Standard Definition Stereo TV Cable in sumed either or lt ___ gt EEEEEEEEEEEEEREREREEERERRRD E Standard definition stereo TV S VIDEO VIDEO AUDIO LEFT AUDIO RIGHT I RF connection CABLE ANTENNA IN PAUSE ISSUE NO 17 Connecting Your DCH Receiver to a Stereo SDTV and VCR al OS ie 4 Cable m either or 5 7 Standard definition stereo TV o Connecting Your DCH Receiver to an A V Receiver Stereo SDTV and Stereo VCR Cable in either or POUL Stereo VCR Standard definition stereo S VIDEO VIDEO CABLE AUDIO LEFT AUDIO RIGHT INPUT OUTPUT ANTENNA IN AU
121. ons OUTPUT CONNECTOR Windows 2000 2003 XP Vista 7 1 866 452 4747 having to email or them may apply Service may not be available in all areas All rates and services are subject to change Federal state and should power W e 256MB i local taxes governmental regulatory fees and surcharges franchise copyright fees and other charges if any are can take up to 10 minutes for To play networked or Internet ready video game consoles like Xbox additional Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom the modem to complete its boot 200 Mhz Processor DC POWER INPUT JACK e To protect your computers and files with built in firewall Security communications Corporation Xbox is a registered trademark of Microsoft Corporation and scanning sequence For further questions visit mediacomcable com CustomerSupport PAUSE ISSUE NO 17 www mediacomcable com A Mediacom Publication PAUSE ISSUE 0 17 Frequently Asked Questions Basic Operations Mediacom PHONE CABLE After switch to Mediacom Phone should I call my current phone company to disconnect my service If you are keeping your current phone number you do not need to contact your current phone service provider to disconnect service Mediacom will contact them for you Once the Mediacom Phone service standard installation is completed and your phone number is successfu
122. p or unhooking a router in your wireless network TO REBOOT YOUR CABLE MODEM 1 Verify whether the modem has a battery backup If there s a battery remove it If there s no battery continue to step 2 2 Unplug the power from the modem If the lights do not go off there s a battery in the EMTA 3 Ifyou re using a router to link several computers unplug the power cord from the router 4 Shut down the computer 5 Wait at least 30 seconds 6 Check the cables on the back of the modem PC and router to make sure that everything s securely connected 7 Verify that the telephone cord is plugged into the port labeled Tel 1 2 or Tel 1 on the back of the modem Do not use Tel 2 8 Plugin only the modem s power cord 9 Waituntil the modem has completed the startup process before proceeding The lights will light up go out and come on one at a time 10 Plug the power into the router 11 Wait for the router to complete the startup process 12 Start the computer 13 If there s a battery reinstall it in the modem If you re still having problems connecting to the Internet not getting a dial to experiencing phone related problems or the lights on the modem aren t coming on correctly contact Internet Technical Support AER TR Making Sense of Your Monthly Mediacom Bill YOUR MONTHLY CABLE BILL CAN BE CONFUSING But if you know a few basics about how Mediacom charges for the services you order fi
123. ptional features including international calling voice mail directory assistance and operator services Federal state and local taxes governmental regulatory fees and surcharges if any are additional Customer is responsible for additional customer premise equipment and operating system required for Internet access service and phone service By signing an agreement Customer understands the terms of the contract and agrees to pay termination fees in the event of an early cancellation During the term of the promotional offer if Mediacom raises the rates of product offerings Mediacom also reserves the right to pass along those same rate increases to customer Customer understands that a credit check may be required and authorizes Mediacom to obtain information about Customer s credit history and to share information with credit reporting agencies Customer also understands that any disputes with Mediacom will be resolved by individual arbitration and not in court In the event a customer experiences a problem with his her bill or service the customer must call or write Mediacom using the contact information provided on the monthly statement If the problem has not been resolved to the customer s satisfaction he she may write to Mediacom ATTN Customer Service Department 100 Crystal Run Rd Middletown NY 10941 Mediacom will make every effort to resolve the problem within 10 business days of receipt of the letter
124. put the NIC in your PC and load the software device drivers Se dialing in which frees up your phone line and allows constant distributes the signal to other devices to share the connection files 9 m Internet connection printers and or Internet ready game consoles The router also acts 2 1 S N With Mediacom VIP Online you can get Digital Cable Phone and as a firewall to protect your home network and files from outsiders atch cable to the RJ 45 Step 1 Insert the USB Mediacom Online and a speed upgrade to 15 Mbps as a bonus In new devices the router and cable modem are integrated into one Ethernet port on the back cable connector into Mediacom Online MAX is high speed Internet service with easy to use device US 0 B RJ 45 ETHERNET PORT back of the modem N ho download speeds of up to 20 Mbps and upload speeds up to oe 7 m LL 2 Mbps Mediacom Online MAX is a super speedway for gaming Are there any unique benefits 1 receive from LB USB SERIAL PORT Z downloading large files This service is packed with premium Mediacom Online or Online di Z features including a wireless router for multiple connections in the Mediacom Online s premium content includes access through gp TRIR 2 home and branded premium content www mediacomtoday com for local news and information Step 2 Connect the EEN oo m free Internet music from Rhapsody exclusive access to ESPN3 com
125. quipment Customer understands and agrees that all unreturned Equipment will be charged to the customer s credit card or bank account consistent with prior authorization as required by law Customer agrees to pay for all Services provided to Customer including charges for installation Equipment Services provided on a per channel or per programming basis any other Services provided by all applicable local state or federal fees taxes and surcharges Monthly recurring charges are billed in advance and non recurring charges are billed in arrears All charges are due upon receipt of bill or by date specified on the billing statement for each period Customer understands and agrees that from time to time Mediacom may change or delete its Services and may change its Service and other charges Mediacom will give Customer reasonable prior notice of increases or other changes in its charges in conformity with applicable law and any applicable subscriber agreements tariffs or terms and conditions which together with the terms and conditions of this agreement form the complete agreement between Customer and Mediacom Agreement Customer further understands and agrees that without liability to Mediacom the content programs and or formats of the Services may be discontinued modified or changed by the owners of such services at any time without prior notice to the Customer Customer acknowledges that Mediacom cannot control the lawful blackin
126. ract period is over the discounted rate will revert to the standard Mediacom rates in the local area If eligible customers disconnect and fail to keep the service s for the length of this agreement they will be subject to an early termination fee ETF of up to 240 00 The ETF will be reduced by 30 every three months for the life of the 12 or 24 month contract For example if disconnection of services occurs from 31 to 90 days after installation the ETF will be 240 and if disconnection occurs between days 91 and 180 the ETF will be 210 until the ETF goes away when the two year agreement ends The contract with Mediacom consists of this agreement and Mediacom s Terms and Conditions of Service which are available in Pause Magazine or by going to www mediacomcable com clicking on Customer Support and selecting Pause Magazine If a customer is not 100 satisfied with Mediacom service customer may disconnect during the first 30 days and Mediacom will provide a full refund of the monthly service fee upon request Mediacom reserves the right during the contract period to change re arrange add delete or discontinue packages or services including the networks programs or other items in those packages and their features functionality and other aspects of the service s provided Mediacom will notify Customer in advance of any such changes if required by applicable law COMMITMENT PERIOD AGREEMENT Additional phone charges apply for o
127. reen Think of this last choice as watching a theater style movie that has been reformatted to fit your standard screen TV Y Pb Pr OUTPUT Next use the down arrow to select Y Pb Pr OUTPUT This setting indicates the picture resolution you prefer when watching high definition programming The choices listed in order of highest to lowest picture resolution are 1080i 720p 480p and 480i Your selection will depend on which format s your HDTV supports To maximize your high definition viewing experience refer to your television set owner s manual and use the button to choose the setting that indicates the highest picture resolution that your television will support 4 3 OVERRIDE Finally use the down button arrow to select 4 3 OVERRIDE By selecting 480i or 480p you are telling the HD set top box to send standard definition programming to your TV in its original broadcast format Select OFF and the HD set top box will default to the resolution selected in the Y Pb Pr OUTPUT setting above To exit and save changes press the POWER or MENU button For more details on configuring your HD set top box output settings including setting closed caption preferences see the Motorola HD set top box user guide or visit www motorola com broadband the On Screen Menu does not appear on your HDTV screen your TV may not support the default standard definition setting 480i Use the HD set top box front panel LED to view and change your settings
128. remove from the equipment any markings or labels affixed therefore indicating ownership of the Equipment Equipment cannot be removed from the Customer s premises and used in another location without Mediacom s prior express permission Outlets Customer shall not disturb alter or remove outlets or any other Equipment and will safeguard such outlets and equipment from damage and will not permit anyone other than a Mediacom representative to perform any work on the outlet or other Equipment Any additional outlets that do not meet Mediacom wiring specifications will be rewired by Mediacom and Customer will be charged an installation fee for the additional outlet Damaged Lost or Stolen Customer is responsible for the safekeeping of all Equipment placed in or on Customer s premises In the event that the Equipment is destroyed damaged lost or stolen while in the customer s possession the Customer shall be liable for the cost of repair or replacement of the Equipment Termination of Services Upon termination of services for any reason Customer s right to possession of Equipment shall likewise cease and terminate Customer agrees to immediately return all Equipment in the operating condition as when received reasonable wear and tear excepted directly to Mediacom or a representative thereof except as may otherwise be required by FCC s inside wiring regulations If Customer fails to return the Equipment Customer agrees to pay Mediacom
129. rint Clearly Name Street Mediacom Account Phone Number A Mediacom Publication Please DO NOT mail with your bill If you change your mind and want to include your name and address on mailing lists we provide to other businesses please contact your local Mediacom office City State Zip Signature PAUSE ISSUE NO 17 subscriber Agreement Customer Copy Service Terms and Conditions Not applicable to the City of Dubuque lowa customers who will receive a separate agreement At the request of the Customer Mediacom has installed services and equipment to provide such services which have been expressly authorized by the customer at time of installation In consideration of the installation and provision of Services Customer and Mediacom agree as follows Equipment Ownership of Equipment For purposes of this agreement equipment includes all Equipment installed in or on Customer s premises by Mediacom including without limitation converter wiring decoders terminal channel selectors remote controls cable modems and multimedia terminal adapters The Equipment shall remain the sole and exclusive property of Mediacom unless otherwise specified in writing by Mediacom or as provided by the FCC s inside wiring regulations Tampering Misuses Customer shall not alter misuse abuse appropriate remove repair or in any manner tamper with the Equipment Nor shall the Customer
130. s is now linked to pornographic material and illegal downloads Movie studios and their lawyers are aggressively protecting their property stating that not encrypting one s Internet connection constitutes negligence Some are even trying to argue it constitutes a civil conspiracy How to Protect Yourself The good news is that people have been safely surfing the Internet for decades There are some simple steps and downloadable software at your disposal to create a private wireless connection Installing a firewall is an Internet user s first line of defense against intruders Imagine a fence around your house it acts as the first line of defense against intruders A firewall functions much like a fence any information that enters or leaves your computer must first pass through the firewall Firewall software prevents unauthorized programs and users from accessing the data on your PC In addition to security software there are other steps to guard your Internet connection Make sure you have a strong password that includes both letters and numbers Changing the password frequently not sharing your password and turning off file sharing will also help keep your files and passwords safe online Remembering what you learned in kindergarten is also useful for Internet protection Don t talk to strangers and don t open email attachments from people or companies you don t know Unknown attachments could include Trojan horses viruses a
131. ser manual PAUSE ISSUE NO 17 With a bigger picture better resolution and the best possible audio HDTV is truly the future of television You Won t Believe Your Eyes and Ears Ready to take your television viewing experience to the next level That s what you get with High Definition TV from Mediacom HDTV delivers the most vivid possible picture so real that the images on the screen seem to be right in front of you This imagery is reinforced by crystal clear digital audio that delivers every possible sound Will I able to view closed captioning with HDTV Service To enable closed captions on the HD set top you must access the On Screen Menu Begin by powering ON your HDTV and powering OFF the set top box Press the MENU button on either your Mediacom remote or the set top box front panel to call up the On Screen Menu You may use either the front panel or the remote to navigate the display Arrow down to the Closed Caption Menu option Use the right arrow button to select the option to enable closed captions Press the POWER or MENU button to exit the menu and save your settings What HDTV programming does Mediacom offer Mediacom customers who have an HDTV with a digital tuner can receive their local broadcasters in HD at no additional charge Mediacom Digital customers with an HD converter can receive ESPN HD ESPN2 HD HD Theater TNT HD TBS HD CNN HD WGN HD A amp E HD History
132. sition the set top box near any external heat source that could raise the temperature around the unit Important Information About Your HDTV Display Letterboxing In a similar fashion when wide screen 16 9 aspect ratio content is transmitted to a 4 3 TV screen the content provider may add black margins on the top and bottom of the screen to ensure that the entire width of the picture is visible This is known as letterboxing Sidebars When a standard definition program is viewed on a wide screen HDTV the HDTV may center the image on the screen with black gray or white margins known as sidebars on either side in order to retain the 4 3 aspect ratio Me FH I E om HDTV diac DEFINI TI oT EE 4d mm Avoiding Sidebar or Letterbox Damage Burn in Persistent viewing of programs with sidebars or letterboxing over long periods of time may degrade the picture quality of your HDTV by reducing your HDTV s ability to display colors evenly across the screen With your TV s remote press the FORMAT aspect ratio button if available as needed stretching or zooming to adjust the picture display until any black or gray white sidebars are eliminated Since letterboxing is done by the content provider letterboxed programs cannot always be completely zoomed to fill the screen See your TV s manual for details Pausing DVDs or videos for extended periods of time can also cause burn
133. sonic 0308 0521 Parasound 0246 Philips 0892 0269 Pioneer 0300 0013 Polk Audio 0892 0269 RCA 0300 Realistic 0395 Sansui 0321 Shure 0264 Sony 0699 0220 0815 Soundesign 0078 0211 Technics 0521 0308 Victor 0331 Wards 0078 0013 0211 Yamaha 0354 0143 0133 0504 Setup Codes for Audio Receivers ADC 0531 Adcom 0616 Aiwa 1405 0158 0189 0121 0405 1388 1243 1641 Akai 1255 0224 0076 1512 Alco 1390 Amphion Media Works 1563 AMW 1563 Anam 1609 1074 Apex Digital 1430 1257 Arcam 1120 Audiotronic 1189 Audiovox 1390 Bose 1229 0639 1253 Cambridge Soundworks 1370 Capetronic 0531 Carver 1189 0189 0042 0008 0360 Casio 0195 Clarinette 0195 Classic 1352 Coby 1263 1389 Compaq 1136 Criterion 1420 Curtis Mathes 0080 Daewoo 1250 Dell 1383 Denon 1360 0004 1142 0771 0273 Emerson 0424 Fisher 0042 1801 0360 0219 Garrard 0463 0424 Gateway 1517 Glory Horse 1263 Go Video 1532 Harman Kardon 0110 0189 0891 Hewlett Packard 1181 PAUSE ISSUE 0 17 Hitachi 1273 1801 Initial 1426 Inkel 0062 Integra 1298 0135 JBL 0110 1306 JVC 0074 1263 1495 1374 Kenwood 1313 1570 1569 0027 0042 0239 0569 0186 0314 1052 0077 0313 1051 KLH 1390 1428 1412 Koss 1366 0424 Lasonic 1798 Lenoxx 1437 Lexicon 1076 Linn 0189 Liquid Video 1497 Lloyd s 0195 LXI 0181 Magnavox 1189 1269 0189 0531 1514 0128 0391 0195 Marantz 1189 1269 0039 0189
134. specifications will be rewired by Mediacom and Customer will be charged an installation fee for the additional outlet Customer is responsible for the safekeeping of all Equipment placed in or on Customer s premises In the event that the Equipment is destroyed damaged lost or stolen while in the customer s possession the Customer shall be liable for the cost of repair or replacement of the Equipment Upon termination of services for any reason Customer s right to possession of Equipment shall likewise cease and terminate Customer agrees to immediately return all Equipment in the operating condition as when received reasonable wear and tear excepted directly to Mediacom or a representative thereof except as may otherwise be required by FCC s inside wiring regulations If Customer fails to return the Equipment Customer agrees to pay Mediacom the sum of up to 125 for each non addressable converter 300 for each addressable converter 500 for each digital converter box up to 85 for each remote control unit up to 139 for each modem up to 150 for any multimedia terminal adapter and the replacement cost without deduction for depreciation wear and tear or physical condition for any other item of equipment that is not so returned In the event that Customer fails or refuses to promptly return the Equipment Mediacom may enter premises where the Equipment may be located for the purpose of discontinuing Service and or removing said e
135. spirator PG 1 3 FUN PACE 5 set at an airport One of the greeters is seen holding a sign for L Greenfield which is a reference to Luke This riveting thriller tells the story of the seven Greenfield the film s director men and specifically one woman who are arrested after President Abraham Lincoln s assassination and charged with conspiring to kill the President his Vice President and Secretary of State Robin Wright of Beowulf and The Princess Bride plays Mary Surratt who owns a boarding house where John Wilkes Booth Toby Kebbell from Prince of Persia Sands of Time and others met and planned the simultaneous attacks After her arrest Frederick Aiken Wanted s James McAvoy agrees to defend Surratt before a military tribunal As the nation turns against her Surratt is forced to rely on Aiken to uncover the truth and save her life Robin Wright as Mary Surratt in The Conspirator 1 FUN FACT The Conspirator is the debut film of the American Film Company Mars Needs Moms PG Produced by the team that created Disney s A Christmas Carol and The Polar Express Mars Needs Moms takes you along nine year old Milo s quest to find his mom voiced by Joan Cusack also the voice of Toy Story 2 s Jessie after she s taken by a clan of Martians to raise their kids Based on the children s picture book by Pulitzer Prize winning cartoonist Berkeley Berke Breathed author of the Sow Jumping the
136. st time to find out who is behind this unnatural event While cally chews might seem all the same and hardly worth mentioning The Franchise A Season with the San Francisco Giants has potential to be a home run pun intended The series delves into the lives of Major League Baseball players from the San Francisco Giants to be exact The Franchise follows the Giants after their historic World Series win in 2010 when they beat the Texas Rangers 3 1 in game five While no one had a camera following this group during their championship season we get a glimpse into lives of ball players during the offseason and heading into 2011 spring training It s not all long balls road trips and ballparks to pitcher Tim Lincecum third baseman Pablo Sandoval and catcher Buster Posey This SHOWTIME SPORTS series is about the struggles relationships and day to day lives of Major League Baseball players With nearly 30 men spending every day together there s sure to be a few characters who stand out in this docu series The Franchise A Season with the San Francisco Giants begins July 13 SH 1 I m so bung could eat a horse You may have said it from time to time but folks some of this program s featured eaters might actually eat one Or pounds and pounds of cheesy potatoes tartar sauce or meat Freaky Eaters tells the story of individuals with food addictions From obsessions with maple syrup to corn starch these frea
137. statements or warranty other than specifically set forth in this Agreement shall be binding upon Mediacom The Customer accepts the terms and conditions as stated in this agreement and as stated in other documents that Customer acknowledges receiving herein and to which Customer agrees to be bound The same are also acknowledged by Customer to constitute the entire Agreement between the Customer and Mediacom No undertaking representation or warranty made by any agent or representative of Mediacom in connection with the installation maintenance or providing of Mediacom services shall be binding on Mediacom unless expressly included or acknowledged herein The Customer also acknowledges that all the work has been completed in a satisfactory manner www mediacomcable com Love My Job Why do love my job Because Mediacom s a great place to work My extra sales efforts pay off with more than a pat on the back see it in bigger paychecks My job s not only fun but get help people every day and turn them on fo new services that are fun and improve their lives Plus get free cable TV Melanie Mediacom Residential Marketing Specialist Mediacom To view all the job opportunities in your area or to apply online visit http careers mediacomcc com EOE m f d v Not applicable to the City of Dubuque lowa customers who will receive separate agreement At the request of the Customer Mediac
138. sure of CPNI Except as required by law we do not disclose this information to third parties We do use this information to offer you new communications related services and pricing plans If you do not want us to use your CPNI for these purposes please call the customer service number listed on your monthly bill or send us a written notice stating your request to Mediacom 0 Box 4580 Middletown NY 10941 If you would like us to offer you information on video or other non communications services or our bundled offers please contact us in any of the same ways Consenting to allow us to use your CPNI will help us to offer you our newest offerings and services Your consent will remain in effect until you notify us you want to revoke or change it Any action you take to deny or restrict approval to use your CPNI will not affect our provision now or in the future of any service to which you subscribe You may compel us to disclose CPNI to any person upon your affirmative written consent The Telecommunications Act permits us to use disclose or permit access to CPNI for the following purposes e To initiate render bill and collect for voice services e To protect our rights or property e To protect users of our services and other carriers from fraudulent abusive or unlawful use of or subscription to such services We may also disclose your CPNI to the extent authorized or required by law Telephone directory listings and call
139. t language There are two parts B A rating that indicates the age group for which a particular program has been produced B A rating that tells parents if a show has high levels of sex violence or adult language To check a program s rating read your local TV program listings or look for the display in the upper left hand corner of the TV screen It appears there for 15 seconds at the beginning of a show If a program runs longer than 60 minutes the broadcast will display the symbol at the beginning of each hour MATURE AUDIENCES ONLY This program has been produced solely for adults and may be unsuitable for children under 17 The show may include graphic violence V explicit sexual activity S and or crude indecent language L PARENTS STRONGLY CAUTIONED This program includes material that parents may find unsuitable for children under 14 Parents are urged to exercise more care in monitoring this program and also are cautioned against letting children under 14 watch unattended This show has intense violence V intense sexual situations S strong coarse language L and or intensely suggestive dialogue D PARENTAL GUIDANCE SUGGESTED This program includes material that parents may find unsuitable for younger children The theme itself may call for parental guidance and or the program features moderate violence V some sexual situations S infrequent coarse language L and or some suggestive dialogue D GENERAL
140. the Flip Bar LAST Return to the previous screen or channel LIVE TV Displays live TV programming LIST current time DAY See listings for the next or previous day menu or cable guide choice B C D These functions are set by your cable provider FAV Tune to favorite channels once you set them up VOD Direct access to Video On Demand VOD where available Displays recordings REPLAY VCR CONTROLS Replays last few seconds Controls VCR Demand and DVR if available ASPECT Change the viewing aspect if available PIP CH Select the next or previous channel in the PIP display if available MOVE Move the position of the PIP display if available of program NUMBERS Press channel numbers ON OFF Turn Picture in Picture PIP on or off if available SWAP Swap between television tuners if available INPUT TE Mediacom select the video source 2 NOTE Remote pictured may not reflect your actual remote Basic functions should be the same Find device code information beginning on page 55 of this guide Only available with DVR service e Yellow is always the highlight color C As you navigate listings using the remote the highlight appears on screen to indicate the current selection e Press the 9 buttons to move the highlight Press OK to make a selection Press the EXIT button to resume watching TV Mediacom Publication The Quick Men
141. the journey of young Jane an orphan who finds happiness as a governess at mysterious Thornfield Hall only to flee due to romantic complications surrounding Rochester the manor s master Her love brings her back years later to uncover the terrible secret he had been hiding the whole time Starring Mia Wasikowska Alice in Wonderland as Jane and Michael Fassbender Inglourious Basterds as Edward Rochester Jane Eyre brings this classic story to life FUN FACT Charlotte Bront used the pen name of Currer Bell when she originally published Jane Eyre in 1847 to mask her gender and deflect an existing prejudice against female writers Jamie Bell as St John and Mia Wasikowska as Jane Eyrein the romantic drama Jane Eyre A EM Simon Pegg Kristen Wiig and Nick Frost try to stay on the highway in the comedy adventure Paul Pau R Simon Pegg and Nick Frost Hot Fuzz Shaun of the Dead reunite in a comedy about two British sci fi geeks who road trip to America s UFO southwest and encounter a small green alien dude named Paul voiced by Knocked Up s Seth Rogen After escaping from a top secret military facility Paul catches a ride from Graeme Willy Pegg and Clive Grollings Frost Through a wild and crazy adventure Paul helps turn these outsiders into intergalactic heroes FUN FACT To help with the script Pegg and Frost actually went on their own road trip across America and used ideas from it to write
142. this guide matches your device you can search for a set of commands that will work Your remote will sample all the codes in its system for that device mode to find one that will allow you to control your device 1 Press and hold a device mode key AUDIO DVD VCR or TV for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press a function key such as Power or Mute The following function keys are valid for Searching Power is recommended gt Power Mute e Play e CH e Stop The device key s LED blinks three times then turns off 3 Press The remote will send the IR command for the function you pressed in Step 2 4 If the device performed the function you pressed press OK The remote will now control the device you selected in Step 1 If the device did not perform the function you pressed repeat step 3 Press 7 to retry the previous code Tip Note the code set that worked here in case you must re code your remote DVD VCR TV AUDIO See Checking Codes for more information on noting code sets Press and hold a device mode key AUDIO DVD VCR or TV for at least six seconds The LEDs for each device key light up then the key for the device you selected remains on 2 Enter 9 9 0 to tell the remote you are verifying the device code The LED blinks twice 3 Press 1 then count the LED blinks and write down the number
143. tities that control are controlled by or under common control with Mediacom ndependent third party contractors with whom Mediacom has an ongoing business relationship to provide components of the services we provide to customers e Billing services collection agencies and credit agencies e nstallation contractors and subcontractors e Sales representatives used to market our services Accountants lawyers consultants and other professionals we or our affiliated companies use in our businesses e Cable programming or content suppliers and program guide distributors In addition Mediacom or its affiliates may need to disclose such information in connection with an actual or potential direct or indirect transfer of ownership or interest in all or part of the business we conduct to the potential or actual purchaser investor or other party and its respective attorneys accountants and advisors This kind of transaction could take the form of a merger sale of stock or assets formation of a joint venture investment or some other structure Information we disclose for purposes relating to billing and levels of service usage is generally provided on a monthly basis Information for other purposes is provided as it is needed As permitted by the Cable Act we may also from time to time disclose lists of our subscribers to third parties for purposes other than those referred to above Those lists may contain your name and address so l
144. titution discontinuation or modification of any programming Mediacom may amend the terms and conditions of the Agreement upon reasonable prior written notifications to Customer or by such other means permitted by law Customer acknowledges receipt of a Privacy Notification as required by the Cable Communications Privacy Act of 1984 Mediacom will provide a new notice each year required by law The Customer accepts the terms and conditions as stated in this agreement and as stated in other documents that Customer acknowledges receiving herein and to which Customer agrees to be bound The same are also acknowledged by Customer to constitute the entire Agreement between the Customer and Mediacom No undertaking representation or warranty made by any agent or representative of Mediacom in connection with the installation maintenance or providing of Mediacom services shall be binding on Mediacom unless expressly included or acknowledged herein The Customer also acknowledges that all the work has been completed in a satisfactory manner our wis ON DEMA D Forget about video store hassles forever We re never out of your favorite titles and there s never a late fee Plus many movies are available On Demand 28 days before Netflix and Redbox have them Nobody makes it easier to see hit movies at home than Mediacom Call 866 928 2225 today CHANNEL ON DEMAND Mediacom
145. to such disclosure you must be given the opportunity to contest in court any claims made in support of the court order sought by the governmental authority www mediacomcable com If the information sought by the governmental entity in a criminal proceeding relates to subscription to a service that is not a cable service within the meaning of the Cable Act such as our Internet access service or a phone service then these two additional requirements may not apply If a governmental authority seeks personally identifiable information about you under the ECPA or the Register Trace Statute or under the Foreign Intelligence Surveillance Act the power to disclose varies depending on the nature of the information sought As noted previously if the governmental authority wants disclosure of records revealing cable subscriber selection of video programming then we may disclose it only if authorized or required by a court order and only if the two special requirements stated above are met In the case of any other kind of personally identifiable information the information may be disclosed as permitted by the ECPA or the Register Trace Statute and the special requirements of the Cable Act do not have to be satisfied If the ECPA applies and the government wants us to disclose the content of your e mails and other electronic communications that we have stored for 180 days or less then it must obtain a criminal warrant from a court In the case of suc
146. to your home e f power is on look for loose or disconnected power cords Make sure they are plugged in all the way e f power outlet is controlled by a wall switch make sure the switch is in the ON position Check Remote control batteries are good e Manually turn on the TV or cable box by pressing the POWER button on the front panel Next use the remote control to turn OFF the TV or cable box If device does not turn off then change the batteries in the remote control If this did not correct the problem proceed to the next step Check VCR DVD turned OFF e Turn VCR OFF With the TV ON turn the VCR OFF and DVD player OFF if installed If picture did not return go to next step on Channel 3 With the TV ON and the VCR ON use channel button on front of TV to select channel 3 most commonly used channel but you may need to try channel 2 then channel 4 O VCR on channel 3 With the TV ON and the VCR ON use channel button on front of VCR to select channel 3 most commonly used channel but you may need to try channel 2 then channel 4 Turn VCR OFF If this did not correct the problem proceed to the next step Check TV INPUT is correct If TV was recently used to play video games VCR tapes DVD movies or home camera movies you may need to change the INPUT back to the TV e Press the INPUT button may be labeled TV VIDEO SOURCE or Antenna on the TV or use the remote control that came with the TV e Menu will d
147. tput on the set top box to the Y input on your HDTV Do the same for the Pb and Pr connections Step 4 Connect the single connector end of a Y audio splitter cable to AUDIO OUT R red on the set top box Insert the other ends into AUDIO IN R on your VCR and AUDIO IN R on your HDTV Step 5 Use the second splitter cable to connect AUDIO OUT L pink on the set top box to the AUDIO IN L connections on both the VCR and the HDTV Step 6 Use the two pronged RCA cable to connect AUDIO OUT L amp R on your VCR to AUDIO IN L amp R on your HDTV Step 7a Using an S Video cable connect the S VIDEO output on the set top box to the S VIDEO IN on your VCR Then use the second S Video cable to connect the S VIDEO output on the VCR to S VIDEO IN on your HDTV 0R Step 7b Using your single pronged RCA type video connector cable connect the VIDEO OUT yellow connector on the set top box to the VIDEO IN connector on your VCR Next use the second single pronged RCA type video connector cable to connect the VIDEO OUT connector on your VCR to the VIDEO IN connector on your HDTV NOTE You will need to purchase all other cables if you choose to use the optional outputs on the HD set top box such as the HDMI and OPTICAL SPDIF outputs PAUSE ISSUE NO 17 Connecting the HD DVR Set Top Box to a High Definition TV and Home Theater ETHERNET PASS CARD USB SATA 1951 1 ES 2 gm pg Digital
148. tteries if needed Problem There is no audio when viewing cable channels Possible Resolution e Press MUTE on the remote control to verify the sound is on e f the DCH receiver audio output is connected to the TV verify that the MUTE button on the TV has not been pressed e f the DCH receiver audio output is connected to a home theater receiver verify that the receiver is set to the appropriate input source and the MUTE button on the receiver has not been pressed e Verify that you have the correct cables for the audio connections e Verify that the audio cables are firmly connected between the DCH receiver and the audio playback device TV receiver DVD player etc Problem There is no video on the TV screen Possible Resolution e Verify that the TV is powered on and set to the appropriate input source for the DCH receiver e Verify that the DCH receiver is powered on and tuned to an authorized cable channel e Verify that all video cables between the DCH receiver and the TV are firmly connected Mediacom Publication HOWIE m L I C e Verify that the coaxial cable feed is firmly connected to the DCH receiver and the wall jack e f the DCH receiver video output is connected to a home theater unit verify that the home theater unit is powered on and set to the appropriate input source Problem No closed captions display Possible Resolution e Verify that
149. u offers shortcuts to key Interactive Guide features Just press MENU from anywhere in the guide even while you re watching a program and you ll have access to features like Search Favorites Digital Music and more Main Menu gives you easy access to all features Simply press MENU twice then select from the options available including Listings By Time Listings By Category Parental Locks Favorites Local Weather and more With the Interactive Guide you can sort and view program Listings By Category Select a category from the Main Menu or Quick Menu to display listings A Z Title Search allows you to find a specific program by entering the first few letters of the program name gt Press the buttons on your remote to highlight an option then press OK and you re on your way Gigs CES Pere ew ew EEUU AE 2 Press MENU button twice for the Main Menu a NT Fr review M NI Em BIN B E EDI NM m fry ETT 14 Es change characters ness m Pi E Coad pl Above Abpence ot tw Good TU lew z ihe PAUSE 1551 z mr gt r F NO 17 DIGITAL Mediacom DIGITAL MOVIE C AND MORE Basic Operations Continued DCT 2000 Receiver Smart Channel Surfing The Flip Bar lets you see program information
150. uption of Service due to reasonable wear and tear or technical malfunction Physical damage to Equipment caused by Customer s intentional or negligent misuse is the sole responsibility of the Customer who shall pay Mediacom its then current rate for the cost of repair or replacement Access on Premises Mediacom may enter into upon and over Customer s premises periodically to install connect inspect maintain repair or alter its outlets and Equipment To the extent the same is consistent with the Customer s ownership of the premises Customer grants Mediacom a temporary and permanent easement to construct install maintain and or replace cable television transmission lines and all other Equipment necessary in connection with the provision of Services Customer as Renter In the event Customer is not the owner of the premises upon which Mediacom outlet and Equipment are to be installed Customer warrants to Mediacom that he she has obtained the consent of the owner of the premises for Mediacom to make installation and maintenance contemplated by this Agreement If Customer is not the owner of such premises Customer agrees to indemnify and hold Mediacom harmless from and against any claims of the owner arising out of the performance of this Agreement Customer s Equipment Mediacom shall not have any responsibility for the operation maintenance or repair of any customer equipment including but not limited to televisions VCRs audio r
151. ure on the TV 1V LIDIQ PAUSE ISSUE 0 17 Mediacom On Demand is service that enables customer access to movies and special programs ranging from recently released blockbuster titles to timeless classics All titles are accessible with your remote control With Pay Per View movies you have no control over the title you ve selected once it starts playing On Demand gives you total control over the program for a 24 hour period That means you can pause a movie rewind to a part you missed or simply watch as many times as you like In addition to giving you total control over what you watch with features like pause fast forward and rewind On Demand offers the most comprehensive library of movie titles that are available for you to watch whenever you want You can also choose from a wide selection of free programming When you have a subscription to a corresponding digital service such as HBO you will receive free access to their movies currently playing plus additional library titles older titles There are also original series and special features available HBO Stez 5074 P ON DEMAND on demand ON DEMAND PAUSE ISSUE NO 17 With Video On Demand VOD you can watch movies 4 specials whenever your schedule allows And you can watch as many times as you like within the rental period Pause rewind fast forward or watch again Hit movies Speci
152. usinessman Reyes Joaquim de Almeida of Clear and Present Danger While that s hard enough U S DSS agent Luke Hobbs Dwayne The Rock Johnson is hot on their trail Can he tell the good guys from the bad guys before someone else runs them down FUN FACT Though the movie was slated to shoot in Rio de Janeiro the production was offered tax incentives by the Puerto Rican government to shoot there So in Fast 5 Puerto Rico stands in for Rio de Janeiro PAUSE ISSUE 0 17 ediacom will even pay for parking Soul Surfer This inspiring true story chronicis the life of talented teen surfer Bethany Hamilton who lost her left arm in a shark attack overcoming all odds to 2 become a champion Best known as the characters Violet Beauregarde in Tim Burton s Charlie and the Chocolate Factory and Opal in Because of Winn Dixie actress AnnaSophia Robb convincingly portrays the fight and undying faith Bethany needed to recover from her attack With the love and support of her parents played by Dennis Quaid Day After Tomorrow and Helen Hunt TV s Mad About You and youth group leader Sara country star Carrie Underwood Bethany refuses to give up on her quest for victory Fun Fact Robb who has both arms filmed while wearing a green sleeve on her arm so visual effects could be included later www mediacomcable com Jane Eyre Pc Based on the timeless novel b Charlotte Bront Jane Eyre explores
153. usional zealot with unflinching convictions This new adversary soon draws him into a dangerous game that could well end in disaster Don t miss Golden Globe winner Michael C Hall plus special guest stars Colin Hanks Mos Def and Edward James Olmos in the new season of starting Sunday October 2 The Real Housewives of Beverly Hills returns for a second season of glitz glamour and high drama on Monday September 5 The original six ladies are back including Taylor Armstrong Camille Grammer Adrienne Maloof Kim Richards Kyle Richards and Lisa Vanderpump This season the ladies are joined by two new friends Brandi Glanville and Dana Wilkey who certainly know how to stir things up in the world s most famous zip code Sisters Kim and Kyle are still trying to mend their relationship after last season s blow out fight Camilla is back and focusing on starting her new life without her husband Kelsey While each of the ladies has her share of drama they also know how to have fun in true Beverly Hills style With trips to Hawaii Vegas and Vail jaw dropping parties and shopping sprees on Rodeo Drive The Real Housewives of Beverly Hills does not disappoint www mediacomcable com Jason Derulo at last year s VMAs You know you hate to be left out of the water cooler talk And everyone s going to be talking about this year s MTV Video Music Awards as it s headed back to the West Coast Whether it s a meat dress or an interrupted
154. winner s speech there s sure to be wild moments at the music industry s biggest celebrity party Tune in to watch the likes of Katy Perry Adele and Kanye as the 2011 winners are announced VMA rookie Young The Giant will perform live along with Chris Brown Lil Wayne and others Watch all the fashion and all the action on Sunday August 28th live from Los Angeles rg daz A 6 6 Y Who loves orange soda Kel of course If you knew the answer here s great news from midnight to 2am TeenNick brings back programming from the 1990s including All That Kenan amp Kel Clarissa Explains It Alland Doug So now Mom and Dad when you re up with that crying baby catch your favorite Nickelodeon shows from when you were growing up The block premieres on July 25 and will air Mondays Fridays from 12am 2am EST A T e ANIC z lO IN t It s not just the first day of school it s the first day at a new school for Tori Vega Tori is about to start high school at Hollywood Arts a performing arts school where her talented peers are hoping to be the next Elton Johns and Natalie Portmans Not only is the stress of being the new kid weighing on Tori but so is seeing herself in a new light the spotlight Catch new episodes Saturday nights only on Nick Meet the cast of Nickelodeon s Victorious T a i at n
155. x power OFF and ON will not reboot the box It must be unplugged and replugged into the power source e Wait 20 seconds e Plug power cord back in e The set top box will cycle through the entire start up process Data may take up to 20 minutes to reload TV guide information will display Be Announced until fully reloaded If this did not correct the problem contact Customer Service at 1 888 847 6228 www mediacomcable com Mediacom Troubleshooting Digital Cable TV Problems Problem A blue bar on your TV screen that says One Moment Please Possible Resolution If the channel does not come up after waiting a couple of minutes then check to make sure the coax cable between the wall outlet and set top box is screwed in tightly If that does not correct the issue then power cycle the set top box If after 5 minutes the channel does not come back on contact Customer Service Problem To Be Announced message in the channel guide Possible Resolution When looking at the channel guide if all you see for programming information is a message that says Be Announced this is a normal message when first powering up your set top box or after a power outage It usually takes 10 minutes or so before channel guide information starts to appear and a few hours for the full programming guide to download to the box If To Be Announced has been displayed for longer than a day on every channel power
156. xibility to manage your personal video library You can change your Recording Options at any time as often as you like From the Main Menu select DVR then select Future Recordings to see a list of your scheduled recordings Highlight a program title and press OK or INFO Select the from the program information screen Select SW to change the Recording Options or select E73 to delete this program from your list of Future Recordings Use the 4 gt 4 w buttons on your remote to change Recording Options Change the frequency of the recording such as every day or once a week Specify how many recordings to save Set a Save Until parameter either until you delete or automatically when space is needed Change the start and end times in order to catch every minute of a program even if it runs over From the program information screen select to delete the recording or select to modify the Delete Priority For example you can tell the guide to delete the recording when space is needed PAUSE ISSUE 0 17 DVR Basic Operations Continued Playback Controls You can play back your video recordings using the video control buttons E Play e Pause e Fast Forward from Pause lt read E e Go to Live TV The buttons function like lt lt controls Ml Plus you have new DVR control features like Instant Replay and SWAP As you watch live TV and recorde
157. y believe that there is an immediate risk of suicide or terrorist activity The ECPA provides for other exceptional circumstances under which we may be compelled or permitted to disclose information about you or the content of your communications For example the content of your e mail or other communications may be disclosed to law enforcement agencies if it appears to be evidence of child pornography or was inadvertently obtained by us and appears to pertain to the commission of a crime How Does Mediacom Protect Personally Identifiable Information and CPNI We follow industry standard practices to take such actions as are necessary to protect against unauthorized access to personally identifiable information or CPNI However we cannot guarantee that these practices will prevent every unauthorized attempt to access use or disclose such information Time Period During Which We Retain Personally Identifiable Information Mediacom maintains personally identifiable information about you in our regular business records while you are a subscriber to our cable service or other services We also maintain this information for a period of time after you are no longer a subscriber if the information is necessary for the purposes for which it was collected or to satisfy legal requirements These purposes typically include business legal or tax purposes If these purposes no longer apply we will destroy the information according to our internal poli

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