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DTC1000/4000 User Guide

1. s e p Re _ p _ fo v Oihan Oksa PEM tx Restore Defaults Enable ID over USB Connection Enable Mag Verily ok _ Heb DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 32 2012 HID Global Corporation All rights reserved Installing Swift ID DTC4000 Printer InstallAware Wizard Printer Connection J Collecting information Preparing installation swift ID is a basic software application that is built inta the printer that enables you to create simple ID badges in seconds without having to install any liim my Pasa nm n m n th cnm TTE mom ot nma IB oem tore auitiamal 1 as am ine 1 nnrer cam srare ame IL card 1 ld Le making the ID card creation process mobile Bl YES Please enable Swift ID and install a shortcut onto my desktop etl E tacui Dei ease note that enabling Swift ID vill disable Ethernet communication if applicable Install4ware DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 33 2012 HID Global Corporat
2. Requirements e Internet Access e Printer is powered up and connected to PC 2 Open the Fargo Workbench Printer Utility or use the Diagnostics button from the Card tab of the Printing Preference page Note The Workbench 1 also available from the Fargo Folder in the Windows Program folder DTC4000 Card Printer Printing Preferences ding Overlay Print Area Panel Resin Printer Info Device Options Image Color Image Calibrate Card Size 80 f inches Print 2 114 Print Length 3 3b2 Thickness 30 Onentation Ls Portrait Landscape Copies Card Hopper Selection 1 First Available i About DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 109 2012 HID Global Corporation All rights reserved Upgrade the Printer Firmware Step Procedure 3 From the Application Icon select Upgrade Firmware 4 Find the Firmware via Check for Firmware Updates at www hidglobal com e Save the file to a folder Double Click the file to Un Zip the file e Use the Browse button to find the frm file e Select the file Click Open Look in 0 0 31 FWR v0 0 3 1 frm te Factory frm Recent Documents Desktop My Documents File name Network Files of type Firmware Files tirn 219 DTC1000 DTC1000M DTCA4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporat
3. Ribbon There are three 3 methods used to accomplish the creation of a custom fluorescent image when using the YMCFKO Ribbon DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 First Method The first method uses the Fargo Workbench Printer Utility to create a static image that will be applied automatically to each card sent to the Printer Refer to the Help file for the Fargo Workbench Utility Program and User Guide or to Appendix A for Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Second Method The second method described below allows the creation of the fluorescent panel image directly from the badge application software Note You can now print a unique fluorescent image such as the card holder s picture on each card Third Method The third method is described in the Asure ID Software User Guide See the procedure relating to the Fluorescent Panel Ribbon For more information about please visit our website at hitp www hidglobal com cardlssuance idSoftware php 78 2012 HID Global Corporation All rights reserved Creating a Custom Fluorescent Image using the YMCFKO Ribbon amp DTC4000 Card Printer Printing Preferences Magnetic a IEE K Panel Resin Printer Info Card Image Color Image Calibrate Supplies Automatically detect the installed Ribbon for every print job Ribbon Type Check Invert F Panel
4. Secure Fluorescing Ribbon Image to create a negative YMCKD Full Calor Fiesin Black Overlay of the fluorescent image YMCELU Full Color Half Panel See below TT Secure Flucrescing Hibban TML FKLE Secure Fluarescina Ribbon Refers to the ability to cause light or white areas of the image to fluoresce and for dark colors to remain dark on the printed card when exposed to a light Options Premium Resin Colored Resin Premium Resin Overlay Due Sub Black verlay NONE Rewritable This was requested Rotate Front 180 Degrees because the fluorescent dye color is bright when ie black light is applied to it Disable Printing i Invert F panel Image default the dark areas B of the image will fluoresce on the card and the lighter or white areas will have dye applied see the procedures for Configuration Fluorescent Data F Panel for YhCFISO Ribbon using the Workbench and Configuring Fluorescent Data F Panel for Y hICFI amp Ribbon using the Application for mare details DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 79 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Application This process creates a fluorescent image on your card using a simple text string command in your badge application Procedure
5. so that the User cannot alter this state DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide L001398 Revision 1 5 37 2012 HID Global Corporation All rights reserved Section 4 Printer Preferences Tab Functions This section provides an overview of the Printer Driver preferences tab The DTC 4000 Is used for these examples Using the Card tab Click on the Card tab to bring up the window shown below Refer to the Help file for the Fargo Workbench Utility Program and User Guide We displayed both the 4000 Card Printer and the DTC1000 Card Printer under this tab These two Printer Drivers are almost identical except under the Device Options tab where the DTC4000 Printer Driver has two more options under Ribbon Type than the DTC1000 DTC4000 Card Printer Printing Preferences aa ding Overlay Print Area K Panel Resin select either CRO ISO ID 1 or CR 9 sized cards for Card Size Device Opti Click inches or mm to choose the desired unit of measurement f inches mm Print Width 2 114 select Print Print Width or Print Length for the desired Card Dimensions Print Length 3 362 Card Thickness 3t select Card Thickness mil as required for that dimension select Portrait for vertical orientation and Landscape for horizontal orientation Orientation select the number of copies gin Sele
6. Card Size 80 7 inches Print Width 2 114 Print Length 3 3b2 Card Thickness 20 Onentation Portrait Landscape Copies Card Hopper Selection 1 First Available Diagnostics Test Print About DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 40 2012 HID Global Corporation All rights reserved Using the Configuration tab This option is used to show the currently installed Optional Printer features Event Monitoring to set the Printer Driver language and Printer Display language e To switch between languages select the desired language and select OK twice then reopen the driver in the new language DTC4000 Card Printer alibrate Ribbon Clean Printer Advanced Settings Optional Printer Features Automatically detect Features that are installed your printer Dual Sided Magnetic Encoder Dual input Card Hopper Input Output Card Hopper Event Monitoring From the list select events to be monitored The driver will notify or prompt the user when the selected events occur Low Supplies Hibbon Laminate Clean Printer Error Status Password Prompt Set Language Printer LED Display Printer Driver English Enalish French rJ Using the Event Monitoring Group Box This Event Monitoring group box displays the Low Supplies Ribbon e The default setting is checked checked the Ribbon Lo
7. 85 6mmL x 54mmW CR 79 3 313 x 2 063 W 84 1mmL x 52 4mmW CR 80 edge to edge 3 36 2 11 W 85 3mmL x o3 mmW CR 79 3 3 2 04 W 83 8mmL x 51 8mmW 009 040 9 mil 40 mil 229mm 1 016mm PVC or polyester cards with polished PVC finish monochrome resin required for 100 polyester cards optical memory cards with PVC finish rewrite DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 11 2012 HID Global Corporation All rights reserved Technical Specifications Input Hopper Card 100 cards 030 762 mm DTC1000 DTC1000M DT C4000 Capacity 200 cards 030 762 mm DTC4000 Dual Hopper Output Hopper Card 100 cards 030 762 mm DTC4000 Capacity 30 cards 030 762 mm DTC1000 Reject Hopper Card 100 cards 030 762 mm same side Input Output Card Capacity Hopper scis Card Cleaning Card cleaning roller integrated into the Ribbon Cartridge A new cleaning roller is included with each Ribbon Cartridge Printer Memory 32MB RAM Software Driver Windows XP Vista 32 bit amp 64 bit Server 2003 amp 2008 Windows 7 32 bit amp bit Linux amp Interface USB 2 0 and Ethernet with internal print server 2 0 and Ethernet with internal USB 2 0 and Ethernet with internal print server server Operating 65 degrees to 80 degrees F 18 degrees to 27 degrees C Temperature Humidity 20 80 non condensin
8. Code CO i gt e W N Co Co CO DA A A 4 DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Reviewing the ASCII Code and Character Table Code 4 4 5 5 5 5 5 DTC1000 DTC1000M DT C4000 Printer Encoder User Guide 1001398 Revision 1 5 70 2012 HID Global Corporation All rights reserved Using the Overlay Print Area tab This option is helpful if for example you would like to omit the printing or block out the overlay for a signature or printing around a card s smart chip or magnetic stripe Refer to Using the Defined Area Option for a specific procedure that relates to this tab Use this tab to control and customize where the T gt DTC4000 Card Printer Printing Preferences the print area appear on a card default this option is set to print and overlay the entire card Card BE olor Image Calibrate Magnetic Encoding Overlay Print rea Panel Resin Printer Info Back 0200 217 000 f inches mm select For Print and Overlay for the defined area to apply to both the printing and overlay process Defined Area Delete select For Overlay Only tor the defined area to apply only to the overlay process In this mode printing will still be allowed over
9. En This icon indicates that the Printer needs to be cleaned Refer to Section 8 Cleaning of the User s Manual 3 This icon is only displayed for Printers with an attached Dual Input Hopper and indicates that the Top Input Hopper is currently selected 73 This icon is only displayed for Printers with an attached Dual Input Hopper and indicates that the Bottom Input Hopper is currently selected DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 97 2012 HID Global Corporation All rights reserved Printer Specific Tools DTC1000 DTC4000 Press the button to scroll through the details of the Printer and perform the action Press the ely button to select the option Once M is selected use the left down arrow to scroll through the Info Test Prints and Languages and Exit Use the corner arrow E to run that option The curved arrow will return to the first screen DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 98 2012 HID Global Corporation All rights reserved Additional Printer Specific Tools e Printer Type Firmware Version IP Address Flipper Lamination Magnetics E Card Password Card count TEST Color Photo PRINTS Select this to print a color card to test communication and integrity Alignment Select this to print a card used to align the print image on the card Settings Select this to print a card with the Advance
10. Printing is disabled by SecureGuard until a password is received Ribbon needs to be removed EEPROM restored with factory default values You are trying to send encoding data but the Printer is not configured with this Encoder type iCLASS Prox Mifare SmartCard Calibrate the Ribbon Sensor Check for material blocking sensor and try again Clear any cards in the Flipper Table using the buttons to move the card out Resume printing Reset the Printer and retry If problem persists call for technical assistance Reset the Printer and retry If the problem persists call for technical assistance Reset the Printer and retry If problem persists call for technical assistance If changes were made in the Advanced Setting Tab in the Printer Driver click the Default button to reset these numbers Reset the Printer and try again If this problem persists call for technical assistance Ensure that no encoding data is being sent with the print job and reprint the card Install an Encoding Module DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 96 2012 HID Global Corporation All rights reserved Printer Specific Tools DTC1000 DTC4000 The status icons are as follows XM This icon indicates that the Print Ribbon supply is low and will need to be replaced soon For the DTC1000 and DTC4000 models this involves replacing the entire Ribbon Cartridge
11. Creating Fluorescent Text Create a new text box in your badge application Type the TEXT that you want to appear as fluorescent and put a T before the start of the text with no space after the T The text will start on the card where the T begins Valid until MAY 2006 Christian Sander Technical Advisor 567 234 212223 C98 R5 4568900 51 DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 80 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Application Step Procedure Creating a Fluorescent Image a separate drawing program create the image that you wish to fluoresce telekomrmtunikation Valid until MAY 2006 Christian Sander Technical Advisor tmm 856890205 Create the IMAGE in the actual size that you want it to appear on the card and save it as a Grayscale or 1 bit bmp file on the root c directory Do not put spaces in the file name DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 81 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Application Step Procedure Create a new text box in your badge application and type I followed by the address of your image see Display A below The top left of your image will start at the top left of your
12. F7 Add Lead reverse the character bits and is add a set number of leading eading eros used for the encryption of data zeros to the magnetic string in in specific programs order to move the starting point of the encoded data in specific programs for encryption of data Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the display below 0 223 0 353 0 493 ono 0 130 Rack lono Se 0 140 DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 66 2012 HID Global Corporation All rights reserved Reviewing the Sample String e Track 1 1 JULIEANDERSON 12345678907 e rack 2 2 1234567890987654321 e rack 3 3 1234567890987654321 Maximum Valid Characters Number of Separator Characters ASCII 32 95 See the table below ASCII 48 63 See the table below ASCII 48 63 See the table below DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects specific characters must be added to the magnetic data
13. button and hold for 4 seconds when the Printer is ready and idle e o print the alignment or the Self Test press and hold the Pause il button during the power up sequence DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 87 2012 HID Global Corporation All rights reserved Using the Error Message Table This section provides the troubleshooting table for the error message The DTC4000 has a display that will show the Printer error messages e When an error occurs in the Printer the PC will show the error message on screen with solutions e The display will blink in the location needing attention Those locations include the Printer Input Hopper Magnetic Encoder Flipper Card Path Ribbon and Data Communication error device Each table uses a 3 column presentation to present a specific or Printer error message its cause and its solution e This allows the troubleshooter to identify the error and its cause and then perform the procedure provided in the solution column e This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this Printer e f you encounter problems beyond the capabilities of these the error message table you should contact Technical Support Refer to Section 10 HID Global Technical Support Error Message 81 The Printer is unable to feed Check the following then press the Pause Unable to Feed
14. to be encoded e These specify the data that is to be encoded the tracks to encode and mark the start and stop of the data string In some cases these specific characters are automatically added to the string of track data by ID software applications In most cases the user must carefully add these characters to the string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track will appear as printed text on the card To avoid this track information must be entered as described below When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by the data to be encoded e The first character of this data string must be the track s specific Start Sentinel SS and the last character must be the specific End Sentinel ES The characters or data in between the SS and ES can include all of the valid characters specific to each track The number of these characters however is limited by each track s maximum character capacity When segmenting track data the appropriate Field Separator FS must be used The table below shows the SS ES FS and the valid characters defined for each track DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide L001398 Revision 1 5 68 2012 HID Global Corporation All rights reserved Reviewing the ASCII Code and Character Table
15. 2012 HID Global Corporation Using the Image Color tab amp DTC4000 Card Printer Printing Preferences Magnetic Encoding Overlay 2 f Printer Info Card Device Options Image Color Image Calibrate Image Quality Color Matching System Color Management Resin Dither Optimized for Graphics Heat P2 Dye Sub Intensity ME e oe Resin Heat Frant F e oe Resin Heat Back Overlay Heat 0 ex Move the slide ta the left ta cause less heat to heat the Printer uses be used while printing when printing withthe OR Overlay Ribbon Panel Move the slide to the right ta cause more heat to be used Lise this option to control the amount of All rights reserved Control the overall darkness and lightness of the printed image by adjusting the Dye Sub Intensity slider Move the slide ta the left to cause less heat to be used in the printing process and to generate a lighter print OR ove the slide ta the right to Cause more heat to be used thus generating a darker print This slide only affects images printed with de sublimatian Ribbon panels Y MCI Use this option to control the amount of heat the Printer uses when printing with the resin black panelis of a full color Ribbon or when printing with a resin only Ribbon by adjusting the Resin Heat slide Move the slide to the lett to aj cause less heat ta be used in the p
16. Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Device Options tab Display A DTC1000 Device Options tab Ribbon Type dropdown 2 DTC1000 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area Panel Resin Printer Info Card Device Options Image Color Calibrate Supplies Automatically detect the installed Ribbon Far every print jab Ribbon CKO Full Color Resin Black O MCE Full Calar Hesin Black L werap Full Color Half Panel Full Color Resin yverlay Standard Resin Premium Resin Colored Resin KO Premium Resin Overlay BU Diye Sub Black Overlay NONE Rewritable Print Back Side Only Display B DTC4000 Device Options tab Ribbon Type dropdown DTC4000 Card Printer Printing Preferences Magnetic Encodin Overlay Print Area Panel Resin Printer Into Card Device Options Image Color Image Calibrate Supplies Automatically detect the installed Ribbon for every print jab Ribbon YMCKD Full Color Half Panel Full Color A esn verla TMCKLE Full Color Halt Panel pd rMCKEIE Full Color Resin Black TMCFKL Secure Fluarescing Ribbon TMCFKLE Secure Fluarescing Ribbon Standard Resin Premium Re
17. Flipper Module is present ensure that the Print Both Sides option in the Printer Driver is set correctly Install a Flipper module DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 90 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 64 Unspecified system error Reset the Printer and try detected by the Printer again 65 Firmware 66 Reboot Required If this problem persists call for technical assistance 68 card 15 jammed in the Print Clear the jam and press the Station or card flipping area of Pause button Card in Printer the Printer 70 Multiple cards were fed into the Verify the card thickness is set Printer to the thickness of your cards Multiple Feed then press the Pause button Check for card slippage If necessary run the Printer cleaning routine Verify the Cleaning roller is properly installed on the Ribbon Cartridge Verify the cards are not sticking together DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 81 The Printer is unable to feed a Check the following then Unable to Feed card from the Card Hopper press the Pause button to continue Verify the card thickness setting is set to the thickness of your cards Veri
18. Print Bath Sides Iw Spliti Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees Rotate Back 180 Degrees Disable Printing m www alphacard com 877 232 6799 DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide L001398 Revision 1 5 123
19. Printer tab is described below e Clean Button Launches the cleaning routine Follow the instruction on the page for setting up the Printer e Help button Launches help that is specific to this tab DIC1000 Card Printer Configuration Calibrate Ribbon Clean Printer Advanced Settings 1 Remove all cards from Card Hopper 2 Remove the Ribbon Cartridge and close the cover 3 Remove the paper backing fram both sides of the Cleaning Card Note DO remove small liner strip it magnetic encoding module 15 Installed in Your printer 4 Insert the Cleaning Card into the Card Hopper s in feed rollers See the diagram below 5 Click on the Clean button below b Guide the Cleaning Card inta the printer if necessary When the Cleaning routine complete the Cleaning Card will exit the printer B Reinstall the Ribbon Cartridge Mate The Cleaning routine will begin after all current print jobs have completed DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 43 2012 HID Global Corporation All rights reserved Using the Clean Printer tab continued DIC4000 Card Printer Configuration Calibrate Ribbon Clean Printer Advanced Settings 1 Remove all cards from Card Hopper 2 Remove the Ribbon Cartridge and close the cover 3 Remove the paper backing fram both sides of the Cleaning Card Note DO remove small liner strip if magnetic encoding m
20. Ribbon using the Workbench On the Template right click on the Logo box for the options shown below 7 Select the Logo File Find the source of the Logo to place on the card Note Fit to Frame will size the image to fit the box Once this 15 set up this logo will print from the software program This is set up in the background Application Save Print Securty Security Imaging Eront Security Imaging Back Decrypt Secure ID ca Enable Secure Image Printer Access Drawing Tools Security Imaging Design Template Z 2 SecureID Security Imaging SM 9 Select Logo File SecureMark Configuration Fit To Frame Rotate Clockwise Rotate Counterclockwise Delete Direction Card Travels Through Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Step Procedure a Click on the Text box on the left b Click and drag a box onto the Template c Move and size as needed Save Print Security i Security Imaging Back Decrypt Secure ID m iv Enable Secure Image Printer Access Drawing Tools Security Imaging Design Template 2 SecureID Security Imaging SM Logo SecureMark Configuration Text Text Item Direction Card Travels Through Printer DTC1000 DTC100
21. Using the Advanced Settings tab DIC4000 Card Printer Configuration Calibrate Ribbon Clean Printe Advanced Settings Setting Default Curent _ PeEmdorom M NN parue eoe m ur Restore Defaults Enable Swit ID over a USE Connection Enable Mag Cancel Help Example Selling Default Curent DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Image Darkness Use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat used by the Printhead when printing Caution If the value is set too high the Ribbon may jam or even break Mag Top of Form Use this option to shift the starting point where the Printer begins to encode the magnetic track data on the 5 Magnetic Stripe Caution If the negative value is set too high the Printer may start encoding before the Magnetic Stripe reaches the encoding head e Maximum adjustment range is 80 e Each increment equals 01 Sleep Delay The Sleep Time setting adjusts the number of minutes of inactivity before the Printer enters a low power sleep state DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide L001398 Revision 1 5 47 2012 HID Global Corporat
22. Windows require Administrator rights e From the Printer amp Faxes folder open the Printing Preferences to setup the Driver after it has been installed e Printing Preferences need to be setup after the Driver has been installed Each TAB is shown below e Use the drop down arrows to select the correct options for each printing preference e Enable Swift ID over a USB connection This item will be checked if the Printer is setup to utilize Swift ID via a USB connection When this box is checked the Ethernet connection if applicable on the Printer will not be operational o If this selection is not accessible this is because the HID EEM Driver that Swift ID uses to connect via a USB connection has not been installed o This Driver can be found on the installation CD or it can be down loaded from the HID Global support page o The easiest method for enabling Swift ID is to un install the Printer and its components and go through the installation procedure and select that you would like to use the Swift ID application DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide L001398 Revision 1 5 30 2012 HID Global Corporation All rights reserved Swift ID Installation Instructions Here are the related definitions for the Swift ID installation instructions e Swift ID This is a built in badging application which enables Users to create simple ID badges without having to install any additional software Note Thi
23. black found only in the space outside the defined areas In the card arid black indicates the area In which the resin black panel will be printed select one af the three When these options are not options listed under Print selected the Printer Driver All Black with Panel if will automatically print all the black text or bar codes TrueType black text and bar are not TrueType fonts codes only with the Resin and or are not printing with Black Panel of the Print the resin black panel Ribbon DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 74 2012 HID Global Corporation All rights reserved Using the K Panel Resin tab gt DTC4000 Card Printer Printing Preferences EJE3 Calibrate Printer Info Card Device Options Magnetic Encoding Overlay Print Area CR 80 Card Size Front Back a pt ttt ty Ee 1 EI sess BRR inches CU 0 0 t Add lt lt Direction Card Travels through Printer Print All Black with K Panel Ful Card Defined Areals select Undefined Area s for the Printer Driver to print the resin black 6 panel for all black found only in the space outside the defined areas In the card grid black indicates the area in which the resin black I panel will be printed DTC1
24. in order to release the Ribbon from the card A card is jammed in the Print Station or card flipping area of the Printer An unrecoverable error has occurred during printing card 15 jammed in the Print Station or card flipping area of the Printer Reset the Printer and try again If this problem persists call for technical assistance Ensure that the Ribbon is not stuck to the card Replace the Ribbon Recalibrate the Ribbon sensor If the Ribbon is broken repair by taping the Ribbon back onto the take up core and manually advance to the next panel Press the Pause button to continue Clear the jam Press the Pause button to continue Reset the Printer and try again If this problem persists call for technical assistance Clear the jam Press the Pause button to continue DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 95 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 128 170 Calibrate Ribbon 131 Flipper Jam Home Error 136 Secure Guard Print Disabled 139 Please Remove Ribbon 144 EEPROM Corrupt EEPROM Read Error 202 Encoder not installed The Print Ribbon Sensor is out of calibration or has failed A card has become jammed in the Printer s Flipper Table The Flipper failed to position properly while aligning a card or flipping a card
25. messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Technical Specifications Print Method Dye Sublimation Resin Thermal Transfer Print resolution 300 dpi 11 8 dots mm continuous tone Colors Up to 16 7 million colors 256 shades per pixel Print Ribbon Full color with resin black and overlay panel YMCKO 250 Options prints Full color half panel with resin black and overlay panel 350 prints Full color with two resin black panels and overlay panel 200 prints Full color with fluorescing two resin black panels and overlay panel 200 prints Full color with fluorescing two resin blac
26. tabs It also disables the Coercivity dropdown function and Shift Data Left checkbox option The default Coercivity is 600 Oe e High Coercivity 4000 Oersted e Fargo s High Coercivity UltraCard Ills are 2750 Oersted e Medium Coercivity 600 Oersted e Low Coercivity 300 Oersted This is useful in situations that require cards to be readable with insert type readers This applies if the application being used requires customization of the standard ISO encoding process DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 64 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab Custom Encoding or Raw Binary Encoding Mode You can change the Magnetic Track options for Tracks 1 2 and 3 when using the Custom Encoding or Raw Binary Encoding Mode These options are not availabe for ISO or JIS Il encoding Window TAB Character Size ASCII Offset SPACE Bit Density 210 BFI 128 210 BFI Custom LAC Generation Even Parity Mo LAC Even Parity Odd Select 4 Bits to change the bits per character to 4 BPC Note This is the default for Track 3 Select 5 Bits to change the bits per character to 5 BPC Note This is the default for Tracks 2 and 3 Select NULL to change the ASCII Offset to NULL Select SPACE to change the ASCII Offset to SPACE Note This is the default for Track 1 Select 75 BPI
27. 000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 75 2012 HID Global Corporation All rights reserved Using the K Panel Resin tab gt DTC4000 Card Printer Printing Preferences EJE3 Calibrate Printer Infa Card Device Options Magnetic Encoding Overlay Print Area CR 80 Card Size Front Back 0 200 el 0200 1 24 y 0 000 H Y Defined Add Select the Print YMC under option to print all Direction Card Travels through Printer Delete black in the designated Print All Black with K Panel areas with the Yellow Ci Magenta and Cyan Full Card Ribbon panels directly Undefined Area s beneath the resin black panel and provide a gradual transition between the resin black text or bar codes f Print MC under t Print K Only select Print K Only if printing resin black anta a white background to maximize the sharpness of printed text and bar cades and print all Black In the designated areas with the resin black K panel DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 76 2012 HID Global Corporation All rights reserved Using the Printer Info tab Use the options on this tab to view information about the Ribbon Card Count Printer Serial Firmware version and Reorder Media Z
28. 09 109 112 113 114 114 115 2012 HID Global Corporation All rights reserved Section 1 Specifications The purpose of this section 15 to provide you with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the DTC1000 DTC1000M DTC4000 Card Printer User Guide Regulatory Compliances The Card Printer is listed under UL 60950 1 27 edition INFORMATION TECHNOLOGY EQUIPMENT Note This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc 3 3A minimum The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22 2 IEC 60950 07 27 edition File Number E145118 The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device CE The Card Printer has been tested and complies with EN300 330 1 EN300 330 2 EN301 489 1 and EN60950 1 2006 All 2009 Note Based on the above testing the Printer manufacturer certifies that the Card Printer complies with the following directives of the European Community and has placed the CE mark on the Card Printer LVD 2006 95 EC EMC 2004 108 EC R TTE 1999 5 EC ROHS 2002 95 EC Power supply Efficiency level V minimum RoHS China RoHS DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserve
29. 0M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 120 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Step Procedure On the Template right click on the Text box for the options Save Sooty securi Security Imaging Back Decrypt Secure ID 4 Enable Secure Image Printer Access Drawing Tools Security Imaging Design Template amp SecureID Security Imaging 5 logo Text Item Font SecureMark Configuration Rotate Clockwise Rotate Counterclockwise Edit Delete Direction Card Travels Through Printer Utilities Follow the same instruction as above for the back side of the card DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 124 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Procedure 11 a Save this template using the Save button b Close the Workbench Note Any Software program file printed with the YMCFKO Ribbon installed into the Printer will print this design with the F Panel of the Ribbon It will print the same file each time unless you recreate a new template Print Security Security Imaging Eront Security Imaging Back Decrypt Secure ID Enable Secure Image Printer Access Drawing Tools Security
30. 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 99 Ribbon Error 100 Ribbon RFID Error 102 103 104 3 Error 106 Job Data Error The Print Ribbon has either broken or jammed There is no Ribbon or the Ribbon tag information is corrupted or incorrect This is a problem with the Printhead Lift The print data sent to the Printer is corrupt or has been interrupted If jammed clear the jam If broken repair by taping the Ribbon back on to the take up core Press the Pause button to continue or the ON OFF button to cancel Verify the Printer Driver settings for correct Ribbon Try a new Ribbon and continue Press the ON OFF button to cancel Reset the Printer and try again If this problem persists call for technical assistance Check the interface cable Select the ON OFF button to cancel this print job and then resend the job DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 94 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 107 Printing Error 109 113 Ribbon Release Error 110 Card Jam Align error 111 Head Loading 112 Card Jam Align error An error was detected during printing The Printer cannot locate the next Ribbon panel
31. 15370 Barranca Parkway Irvine CA 92618 2215 USA DTC1000 DTC1000M DTC4000 User Guide ai iAlphaCard www alphacard com 877 232 6799 P N 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide Rev 1 5 2012 property of HID Global Corporation All rights reserved Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute this copyrighted document to authorized HID Global customers who have signed a no disclosure agreement regarding the restricted proprietary use of said document The revision number for this document will be updated to reflect changes corrections updates and enhancements to this document Revision Control Document Title Number Revision 1 5 March 2012 DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide e DTC1000M Revision 1 4 Xxxx 2011 DTC1000 DT C4000 Card Printer Encoder User Guide 44 Flipper Table Level Troubleshooting with the Error Message Table Added Connecting the Printer power Power Supply Efficiency Level V minimum Regulatory Compliances Revision 1 3 January 2011 DTC1000 DT C4000 Card Printer Encoder User Guide Revision 1 2 August 2010 DTC1000 DT C4000 Card Printer Encoder User Guide Trademarks and Disclaimers HID HID Global and Fargo are the trademarks or registered trademarks of HID Global Corporation in the U S and other countrie
32. 36 2012 HID Global Corporation All rights reserved Uninstalling Swift ID Please follow these instructions Fora printer installed a Network There are no steps needed to remove any of the components of Swift ID Fora printer that is connected via USB connection Disable the Enable Swift ID over a USB Connection flag in the advanced section of the Printer Driver and then run the uninstall HID EEM Driver setup Note When this flag is disabled a new Printer instance will appear and the old Printer instance will no longer be valid Additional Swift ID Rules The following happens when a the HID EEM Driver for Swift ID has been installed on the PC for a Printer and b a second Printer with the EEM flag turned on is connected to the PC e A Printer instance will appear for the second Printer however a second shortcut for Swift ID will not appear Note Swift ID is not intended to operate with two Printers e f both Printers are connected to the PC the Printer that is first turned on will be tied into Swift ID The following happens when a the EEM Driver has not been installed on the PC and b another Printer same model with the EEM flag turned off is connected to the PC APrinter Driver instance will appear he User will not be asked to turn on the flag in the Printer he HID EEM Driver will not be installed in the on the PC e The EEM flag in the Printer Driver will be greyed out
33. Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Printer Connected Via USB Connection Perform this procedure when attempting to use Swift ID on the initial setup of a Printer connected via a USB connection Note This application is not intended for use with multiple printers To start using Swift ID USB connection with a DTC1000 DTCA4000 DTC4500 that has already been installed on the PC please choose Option No 1 or No 2 and complete the procedure Procedure Follow the on screen instructions during the Printer Driver installation process to install all the necessary components in order to access Swift ID via a USB connection Note The HID EEM Driver will be installed A shortcut will be installed on the desktop which allows you to easily launch the application See Procedure Uninstall the Printer Driver and go through the installation process again and check the box to use Swift ID Run the HID EEM Driver install from the Driver CD or download the HID EEM Driver install from the support page Run the installation file Once the Driver has been installed enable the Enable Swift over a USB Connection flag in the advanced section of the Printer Driver Note When this flag is checked a new Printer instance will appear and the old Printer instance will no longer be valid DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5
34. Imaging Design Template 27 Secure ID Secure ID Security Imaging Text Item SecureMark Configuration Direction Card Travels Through Printer Encoding Pint oet the Ribbon for YMCFKO in the Printing Preferences Note The Automatically detect the installed Ribbon for every print job function may also be used The F Panel Ribbon must be installed for this process to work Check Invert F Panel Image to create a negative of the fluorescent image e his refers to the ability to cause light or white areas of the image to fluoresce and dark colors to remain dark on the printed card when exposed to a UV light This was requested because the fluorescent dye color is bright when black light is applied to it By default the dark areas of the image will fluoresce on the card and the lighter or white areas will have no dye applied Note This may improve the look of the person s image if used for the Logo DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 122 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Magnetic Panel Resin Printer Info Card Device Options Image Color Image Calibrate Supplies Automatically detect the installed Ribbon every print job Ribbon Type Secure Fluorescing Ribbon Dual Sided iw
35. Printer Utility a Click the Print Security applet group and select the Security Imaging applet b Check the Enable Secure Imaging checkbox Note The option for both front and back are set up the same way Sae Print security 0 Security Imaging Front Security Imaging Back Decrypt Secure ID v Enable Secure Image Drawing Tools Security Imaging Design Template Secure ID Security Imaging SM SecureMark Configuration lt Direction Card Travels Through Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench m Procedure a Click on the Secure ID box on the left b Click and drag a box onto the Template c Move and size as needed Ani tion Save Print security 0 Security Imaging Eront Security Imaging Back Decrypt Secure ID Enable Secure Image Printer Access Drawing Tools Security Imaging Design Template 2 F Secure ID Security Imaging Secure ID 5M SecureMark Configuration lt Direction Card Travels Through Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench Step Procedure On the Temp
36. XP 32 bit w SP3 Windows Server 2003 R1 32 bit Windows Server 2008 R1 32 bit w SP2 Windows Server 2008 R1 64 bit w SP2 e Windows Server 2008 R2 e Windows 7 32 bit amp 64 bit e linux OS Ubuntu7 10 Red Hat Enterprise Desktop 5 Fecora Core 7 amp 8 openSUSE 10 3 open NOVELL SUSE 10 Contact HID Fargo Technical Support for the Driver e For more information on supported operating systems please visit www fargosupport com DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 28 2012 HID Global Corporation All rights reserved Driver Installation Instructions Start the installation process by inserting the Driver CD into the computer then follow the Installaware Wizard screen prompts z CHOOSE LANGUAGE Dd VIEW THE PRINTER QUICK START GUIDE INSTALL THE PRINTER DRIVER INSTALL THE FARGO WORKBENCH Contact FARGO Support FARGO DTC4000 Direct to Card Printer fargo hidglobal com DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 29 2012 HID Global Corporation All rights reserved Driver Installation Instructions e Select Install the Printer Driver to start the Driver installation e Select the Fargo Workbench Utility Program to install the Diagnostic program e Select the Swift ID to install the Swift ID Embedded Badging Application software follow the Installaware Wizard e All versions of
37. a card from the Card button to continue Hopper e Verify the card thickness setting is set to the thickness of your cards Verify the Cleaning roller is properly installed on the Ribbon Cartridge Check for card slippage If necessary run the Printer cleaning routine Verify that your cards are within the accepted card size range Verify the cards are not sticking together DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 88 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 2 Head Move Error 8 Head Sensor Error 9 Reboot Required 25 Ribbon not Installed 30 Mag Verify Error This is a problem with the Printhead Lift The Printhead Temperature sensor is not functioning or is not connected properly OR The Printhead is not cooling properly Unspecified system error detected by the Printer Firmware A Ribbon is not installed in the Printer Magnetic encoding verification failure Reset the Printer and try again If this problem persists call for technical assistance Reset the Printer and try again If the problem persists call for technical assistance Reset the Printer and try again If this problem persists call for technical assistance Install a Ribbon and retry Try encoding with a different card Verify cards have the Magnetic Stripe Replac
38. actory set and should not be changed unless directed by a technician OLED Contrast Use this option to increase or decrease the contrast of the display contrast printer OLED if applicable DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide L001398 Revision 1 5 50 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Resin Heat Adjust Use this adjustment for Black resin text and barcodes if they appear faded or too light dark e Maximum Adjustment Range is 100 Note This control can be helpful for fine tuning the transfer of resin text and bar codes Head Resistance This is factory set If the main board or the Printhead is replaced then adjust this number Locate the Printhead Setting Number on the bottom of the Printhead The number reads R XXXX Head Home Offset This is a calibration driven value and should not be adjusted If the Printhead assembly is replaced then this value may need to be adjusted Note This is factory set and should not be changed unless directed by a technician Head Contact Offset This is a calibration driven value and should not be adjusted If the Printhead assembly is replaced then this value may need to be adjusted Note This is factory set and should not be changed unless directed by a technician DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 51 2012 HID Global Corporation All rights reser
39. at will inhibit consistent color transfer Certain types of smart card chips are raised slightly above the cards surface which also results in poor color transfer UltraCard The UltraCard product line available exclusively as part of HID s Global s Brand Fargo brand secure card issuance solutions has a long standing Cards reputation among dealers and end Users for consistent quality in construction n addition to blank stock the UltraCard line is available in a variety of configurations for magnetic stripe custom holograms and other additional anti counterfeiting feature e UltraCard Premium is the preferred card for Direct to Card DTCG applications that require a higher quality card The UltraCard Premium s composite material construction provides for maximum durability flexibility and card life with optimal resolution print quality for lamination and fluorescent panel Ribbon printing applications UltraCard PVC cards are medium durability cards for a glossy photo quality finish These cards are manufactured to ensure clean scratch free cards for high quality prints and extended Printhead life DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Section 2 Setup and Installation Procedures This section describes the setup and installation for the DTC1000 DTC1000M and the DTC4000 Card Printers Choosing a Good Location Fol
40. ble Pus The ON OFF button is blue when the Printer is ON When the Printer enters the Sleep Mode the button LED is dimmed but still ON 3 The Pause l button will be illuminated blue when the Printer is capable of accepting a printjob and is not in an error state This button LED will continue to stay on while the Printer prints as long as there is no error This button LED will also be dimmed when the Printer goes into sleep mode 4 When an error occurs the Pause button will no longer be illuminated blue but will blink red US Press the ON OFF lt button when Printer is in an error state to cause the action to be cancelled Note If no other error occurs then the Pause button will illuminate its blue LED Press the Pause button when Printer is in an error state to cause the Printer to retry Note It will illuminate its blue LED and retry the failed action 7 When downloading an upgrade file both blue LED s will blink If the unit is a DTC1000 You have been advised that the upgrade is in process DTC4000 If a language other then English is currently selected You can press and hold the Pause il button during the power up sequence to change the language back to English DTC1000 When no Printer Display is available press or hold the buttons to access certain Internal Test jobs See below e To print a card with the Printer Settings press the Pause l
41. cing Ribbon Dual Sided iw Print Both Sides Spliti Set af Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees Rotate Back 180 Degrees Disable Printing DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Section 6 System Overview Troubleshooting Reviewing the DTC1000 DTC1000M DTC4000 Sequence of Operations Knowing the sequence of the Printer operation will help troubleshoot the printer 1 The File information is received from PC 2 Printer checks the installed Ribbon type stored in memory against the Ribbon type command that was sent from the Printer If Ribbon type does not match the Pause button on the right will begin flashing 3 The Print Stepper Motor engages 4 The Card Feed Sensor detects leading edge of card the Headlift Stepper then engages to disengage the input lever 5 Card Feed Stepper Motor engages to queue card for magnetic encoding if applicable 7 The Encoding data is written to the card if applicable The Magnetic Encoder verifies while the Stepper reverses the card if applicable j The Print Ribbon Drive engages if not already at the yellow Panel 5 The card feeds through for the alignment pass 10 The Print Ribbon Sensor looks for the Yellow Panel Note The Print Ribbon Encoder detects number of revolutions requir
42. clase the cover 3 Remove the paper backing from both sides of the Cleaning Card Note DE remove small liner strip it magnetic encoding module is Installed in Your printer 4 Insert the Cleaning Card inta the Card Hopper s in feed rollers See the diagram below 5 Click on the Clean button below b Guide the Cleaning Card inta the printer if necessary hen the Cleaning routine i complete the Cleaning Card will exit the printer B Reinstall the Ribbon Cartridge Mate The Cleaning routine will begin after all current print jobs have completed Cancel Help 7 Click on the Clean button shown above e The Printer will pull in the Cleaning Card The Printer will then perform an automated cleaning procedure e This procedure is designed to thoroughly clean the Platen and the Card Feed Rollers inside the Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 107 2012 HID Global Corporation All rights reserved Cleaning the Printer s Exterior Clean it only with a micro fiber cloth Do not drip water in the printer Dry thoroughly before printing Note The Printer has a durable casing that should retain its luster and appearance for many years DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 108 2012 HID Global Corporation All rights reserved Section 9 Firmware Upgrades Upgrade the Printer Firmware
43. ct the correct Card Hopper Copies Card Hopper Selection Click on Diagnostics to bring up the 1 First Available Workbench Printer Utility Click on the Test Print button to send a self test print to the Printer Diagnostics Test Print About Click on the About button to bring up the Copyright version and Date Code Information for Printer Driver Software ToolBox Click on the Toolbox button Note See below for more to bring Up the Configuration information on the Diagnostics Calibrate Ribbon Clean Printer and Toolbox and Advanced Settings DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 38 2012 HID Global Corporation Using the Card tab gt DTC1000 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area Panel Resin i Printer Info Device Options Image Color Image Calibrate Lard Size 90 inches Print width 2114 Print Length 3 3b2 Card Thickness jag Onentation Portrait Landscape Diagnostics Test Print ToolBox About DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 All rights reserved 39 2012 HID Global Corporation All rights reserved Using the Toolbox Options gt DTC4000 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area Panel Resin Printer Info Card Device Options 2 Image Color Image Calibrate
44. ction Installing the Print Ribbon Cartridge DTC1000 DTC1000M and DTC4000 Installing the Ribbon Installing Blank Cards into the Card Hopper DTC1000 DTC1000M and DTC4000 Setting the Card Size for CR79 and 80 Connecting the Printer power Section 3 Print Driver Installation Driver Installation Instructions Swift ID Installation Instructions Installing Swift ID Printer Installed On Network Printer Connected Via USB Connection Option No 1 Option No 2 Uninstalling Swift ID Additional Swift ID Rules Section 4 Printer Preferences Tab Functions Using the Card tab Using the Toolbox Options Using the Configuration tab Using the Event Monitoring Group Box Using the Calibrate Ribbon tab Using the Clean Printer tab Using the Advanced Settings tab Using the Device Options tab Using the Image Color tab Using the Image Calibrate tab Using the Magnetic Encoding Tab DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 m AnA A NON NY RRR 9 NI UJ A OK 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab ISO Standards Using the Magnetic Encoding Tab Custom Encoding or Raw Binary Encoding Mode Reviewing the ISO Track Locations Reviewing the Sam
45. d Agency Listings Emissions FCC Part 15 Class A RSS GEN RSS 210 CNS 13438 CNS Standards 14336 EMC 2004 108 EC R amp TTE 1999 95 EC GB9254 2008 GB 17625 Safety Standards UL IEC 60950 1 2 edition CSA C22 2 60950 1 07 LVD 2006 95 EC GB4943 Additional Agency CCC BSMI KCC Listings United States This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at his own expense Canada This Class A digital apparatus complies with Canadian ICES 003 C et appareil numerique de la classe A est comforme a la norme NMB 003 du Canada A Caution Changes or modifications not expre
46. d settings Resin Select this to print a RESIN test card Rewritable Select this to ERASE the Rewritable card Magnetic Select this to test Magnetic encoding Hi Co only Lamination Select this to laminate a test card Hopper Ability to select which hopper to feed cards from Applies to Dual Select Hopper Printers Toolbox Clean Printer Select this to run the clean printer routine Clean Laminator Select this to run the clean laminator routine Calibrate Mag Select this to calibrate the Magnetic Sensor DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 99 2012 HID Global Corporation All rights reserved Calibrate Rib Sensor Select this to calibrate the ribbon sensor Network Select this to configure network options Language Language Select this choice to change the Printer Displayed Language Exit select this choice to exit the Printer Tool options DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 100 2012 HID Global Corporation All rights reserved Section 8 Cleaning The Card Printer is built to require a minimum amount of maintenance Nevertheless there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger Failure to follow these installation guidelines can r
47. digits 9 indicate the A9050028 2009 year 2009 A9050028 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 05 indicate week 5 of that year A9050028 The last four digits indicate the sequence number for the numeric order in which the Printers were built Reviewing Example 0050028 The first two digits in the serial number indicate No 2 Serial Number the year the Printer was built e g the digits BO indicate the 0050028 2010 year 2010 0050028 The third and fourth digits the serial number indicate the week the Printer was built e g the digits 05 indicate week 5 of that year B0050028 The last four digits indicate the sequence number for the numeric order in which the Printers were built DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 113 2012 HID Global Corporation All rights reserved Appendix A Using the Defined Area Option This procedure can be used with the K Panel or the Overlay Print Area procedure to define specific areas The K Panel procedure is described below The same process is used for the Overlay Print Area option Select Defined Area s for the Printer Driver to print the resin black panel for all black found only in desired and defined area or areas Click Defined Area s which will activate the card grid in the upper half of the window It is through this card gr
48. ding Options Encoding Mode Custom Encoding LCoercivity High 2 750 Shift Data Left Please see the related tables and procedured Magnetic Track Options dn for Mom e e ow use the Magnetic Track 1 Track 2 Track 3 Encoding tab window Encoding Mode LAC Generation Custom Encoding Even Parity Character Size Character Parity Bits Odd Parity Oset Use the Default button SPACE to reset defaults for the current Track tab only 210 Default DTC1000 DTC1000M DTC4000 Printer Encoder User Guide 1001398 Revision 1 5 62 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab ISO Standards You can change the encoding mode and coercivity setting or modify the ISO standards for Tracks 1 2 and 3 This can be done by correctly modifying these Magnetic Encoding options Window TAB Procedure continued Encoding Mode If you select ISO This selection activates the Custom Encoding Encoding you send track tabs However all 150 Encoding down a formatted set of functions on the Track tabs Custom Encoding characters are inactive or gray and 4 2 display ISO defaults which are the defaults listed for each track below The Shift Data Left check box remains unchecked and inactive Encoding Mode If you select Custom The Default is ISO Encoding 150 Encoding Encoding all options Note The defaults are the 150 E
49. ds into the Card Hopper Procedure a Load up to 100 cards into the Hopper with the print side down b If using cards with a magnetic stripe the magnetic stripe should be loaded with the stripe up and to the front of the Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 22 2012 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Follow this procedure in the Printer and in the Printer Driver to setup the card size Step Procedure Open the front door and locate the slide bar LE LEX 4 DTC1000 DTC1000M DTC4000 Printer Encoder User Guide 1001398 Revision 1 5 23 2012 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure If using the CR79 card push the slide bar to the LEFT E Push LEFT for CR79 card Size DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure 3 If using the CR80 card push the slide bar to the RIGHT ELI E 1 B Push RIGHT for CR80 card size DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure 4 From the Driver Printing Preferences
50. e the Magnetic Encoding Module DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 89 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table 31 No Mag Module 38 39 40 EEPROM Corrupt EEPROM Read Error 44 Flipper Jam Home Error 45 No Flip Module installed You are trying to send encoding data but the Printer is not configured with this Encoder type EEPROM restored with factory default values A card has become jammed in the Printer s Flipper Table The Flipper failed to position properly while aligning a card or flipping a card Request to print on 27 side of card but no Flipper is installed Ensure that no encoding data is being sent with the print job and reprint the card Install a Magnetic Encoding Module If changes were made in the Advanced Setting Tab in the Printer Driver click the Default button to reset these numbers Reset the Printer and try again If this problem persists call for technical assistance Clear any cards in the Flipper Table using the buttons to move the card out Resume printing he Flipper Table should be level when the Printer is powered up If the Flipper Table is at an angle open the card output door and manually level it Then cycle the Printer Power to reset Reset the Printer and retry If problem persists call for technical assistance If a
51. ea s to use the Visual Security solutions to Di gi cci Oyen t t Far Print Only Overla Select Portrait under d Orientation on the Card tab to use the Visual Security solutions iE ta Security Options Visual Security Solutions Ma Visual Security Visual Security A Upper Left Upper Right Lower Left Lower Aight DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 73 2012 HID Global Corporation All rights reserved Using the K Panel Resin tab Use this tab to control where the resin black K Panel of a full color Ribbon is printed Refer to Using the Defined Area Option for a specific procedure that relates to this tab DTC4000 Card Printer Printing Preferences EJE3 Card Device Uptions Img Calibrate Magnetic Encoding Overlay Print Area Printer Info See Gea Beck select Full Card for the Printer Driver to print the resin black 6 panel for all black found within all areas of the image X Y select Defined Area s for the Printer Driver to print the resin black panel for all black found Add only in desired and Direction Card Travels through Printer Delete defined area or areas Print All Black with K Panel Ful Card Iw Defined Areals Undefined Areals select Undefined Area s for the Printer Uriver ta print the resin black KJ panel for all
52. ed Cleaning the Platen and the Card Feed Rollers Step Procedure Insert the Cleaning Card into the Single Feed Card Slot until the card stops If your Printer is equipped with a Magnetic Encoder you must insert the Cleaning Card with the printed side up and with the small Liner Strip towards the front of the Printer From your computer open the Printer Driver and select Printing Preferences DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 105 2012 HID Global Corporation All rights reserved Cleaning the Platen and the Card Feed Rollers Step Procedure 5 Click on the Toolbox button gt DTC4000 Card Printer Printing Preferences im ing Overlay Print Area K Panel Resin Printer Info Device Options Image Color Image Calibrate Card Size 80 E f inches Print 2 114 Print Length 3 362 Card Thickness 20 Irientatian Portrait Landscape Copies Card Hopper Selection 1 First Available Diagnostics Test Print About DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 106 2012 HID Global Corporation All rights reserved Cleaning the Platen and the Card Feed Rollers Step Procedure Click on the Clean Printer button DIC4000 Card Printer Configuration Calibrate Ribbon Clean Printer Advanced Settings 1 Remove all cards from Card Hopper 2 Remove the Ribbon Cartridge and
53. ed to use an entire color Panel The Print Stepper Motor engages DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 84 2012 HID Global Corporation All rights reserved Reviewing the DTC1000 DTC1000M DTC4000 Sequence of Operations The Card Feed Sensor detects the leading edge of card The Print Stepper Motor queues card to the middle of the platen Roller All Stop E otop operating temperature 24 6 The Print Stepper Motor engages The Print Ribbon Drive engages After Ribbon advances a few Encoder clicks assume the Ribbon is free of card All stop Repeat Steps 9 through 22 for the appropriate number of color overlay Panels 25 Either the Card is ejected from the singled sided Printer or the Card Feed Stepper engages to queue the card for the Flipper Table for the dual sided Printer hi Stop DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Section 7 Troubleshooting Printer Error Button and Display Message Table Both the DTC1000 and DTC4000 use the Button messages rather than the Display Message system Procedure All Printers have two 2 buttons any ON OFF e Pause DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 86 2012 HID Global Corporation All rights reserved Printer Error Button and Display Message Ta
54. esult in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean
55. fy the Cleaning roller is properly installed on the Ribbon Cartridge Check for card slippage If necessary run the Printer cleaning routine Verify that your cards are within the perimeters accepted card size range Verify the cards are not sticking together 82 Mag Jam A card is jammed Magnetic Clear any cards in the station Magnetic station using the buttons to move the card out Press the Pause button to continue DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Troubleshooting with the Error Message Table Error Message 91 Ribbon Out 93 Wrong Ribbon 97 Ribbon Search Error The Print Ribbon has run out The Print Ribbon installed in the Printer does not match the Ribbon type selected in the Printer Driver The Ribbon is not able to find the next panel correctly Check for jams breaks Install a new Ribbon Press the Pause button to continue or the ON OFF button to cancel Change either the installed Print Ribbon or the Ribbon type selected in the Printer Driver Press the Pause button to continue or the ON OFF button to cancel Recalibrate the Ribbon Sensor If broken repair by taping the Ribbon back on to the take up core Replace the Ribbon Press the Pause button to continue or the ON OFF button to cancel DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide
56. g Dimensions Here are the dimensions for the DTC1000 Single Sided Printer 8 8 H x 13 7W 7 9 D 224mmH x 348mmW x 201mmD DTC1000M e Dual Sided Printer 9 8 H x 18 7W x 9 270 2498mmH x 475mmW x 234mmD are the dimensions for the 4000 Single Sided Printer 9 8 H 18 1 W x 9 270 249mmH x 460mmW x 234mmD Dual Sided Printer 9 8 H x 18 7W x 9 270 249mmH x 475mmW x 234mmD Agency Listings Safety UL 60950 1 CSA C22 2 60950 1 and CE EMC FCC Class A CRC c1374 CE EN 55022 Class A EN 55024 CCC BSMI KCC DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 12 2012 HID Global Corporation All rights reserved Technical Specifications Supply Voltage 100 240 VAC 1 6A Supply Frequency 50 Hz 60 Hz Warranty Printer Two years Printhead Two years unlimited pass with UltraCard Encoding Options e 125kHz HID Prox reader Supported 13 56 MHz iCLASS MIFARE ISO 14443 ISO 15693 read write encoder Contact Smart Card Encoder reads from and writes to all 1507816 1 2 3 4 memory and microprocessor smart cards T 0 T 1 as well as synchronous cards ISO Magnetic Stripe Encoding dual high and low coercivity Tracks 1 2 and 3 Options Single Wire Ethernet and USB 2 0 Interface for inline printing and encoding Single wire Ethernet encoding is only available for iCLASS and Contact Smart Card encoding Dual Sided Printing M
57. g the Print Ribbon Cartridge DTC1000 DTC1000M and DTC4000 Fargo Card Printers requires highly specialized supplies to function properly he Fargo DTC1000 DTC1000M and DTC4000 Card Printers use a one piece disposable Ribbon Cartridge load system e To maximize Printer life reliability printed card quality and durability you must use only Fargo certified supplies e Forthis reason your Fargo warranty is void where not prohibited by law if you use non Fargo certified supplies e Printer cleaning is recommended with each Ribbon change to ensure quality printed cards Hesin only Print Ribbons consist of a continuous roll of a single resin color No protective overlay panel O is provided since resin images do not require the protection of such an overlay DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 18 2012 HID Global Corporation All rights reserved Installing the Ribbon Step Procedure Insert the Print Ribbon Cartridge into the Printer DTC1000 DTC1000M DTC4000 with Flipper Module DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 19 2012 HID Global Corporation All rights reserved Installing the Ribbon Step Procedure Close the Front Cover DTC1000 DTC1000M DTC4000 with Flipper Module DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 20 2012 HID Global Corporation All righ
58. hands to remove oil and debris before working on the Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 101 2012 HID Global Corporation All rights reserved DTC1000 DTC1000M and DTCA000 Card Printer Encoders Cleaning Kit A Caution As with any electronic device internal components of the Printer such as the Printhead may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground Supplies included with the Cleaning Kit This Cleaning Kit provides you with the specialized cleaning supplies and the required cleaning procedures for you to maintain your Fargo DTC1000 DTC1000M DTC4000 Printer Encoders The following cleaning procedures will require less than ten minutes Description Supplies pictured Four 4 Printhead Cleaning Swabs are pre moistened with 99 9996 isopropyl alcohol for cleaning your Printer s Printhead Three 3 Alcohol Cards are premoistened with 99 99 isopropyl alcohol for cleaning your Printer s Platen and Card Feed Rollers Ten 10 Cleaning Cards are provided with adhesive backing for cleaning your Printer s Platen and Card Feed Rollers DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 102 2012 HID Global Corporation All rights reserved Printhead Clea
59. he card DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 rea K Panel Resin Printer Infa Image Calibrate 5 2012 HID Global Corporation All rights reserved Using the Image Color tab Click on the Image Color option tab to bring up the window shown below gt DTCA4000 Card Printer Printing Preferences Magnetic Encoding Overlay Printer Info Card Device Options Image Color Image Calibrate Image Quality Color Matching System Color Management System Color Management Resin Dither Optimized for Graphics Optimized Far Graphics Optimized for Photos select the appropriate dither method according ta the type of image to be printed This option affects objects printed with resin anly Print select Optimized for Graphics when printing drawings and graphics fe q clipart logos etc with resin OR select Optimized for Photos when printing photo quality Images with resin Use the Color Matching dropdown menu to choose the color matching options which best fits the print job requirements select Mone for print speed versus print color or for use of third party color matching software OR select System Color Management for Windows to make color corrections This provides a claser match to the RGB color specifications DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 58
60. id that up to five areas can be defined Determine the area of the card necessary to define In the sample this area 15 indicated by the dashed outline Determine the size af this area by actually printing a card and looking at it in the same orientation as when it exits the Printer easure the total size for the area and enter those dimensions into the dimension boxes Once the area is sized properly measure tram the lower left corner of the card and over ta the lower lett corner for the defined area Enter these values inta the X and Y boxes DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 Identification Card Karen Atkins Access Leval Z IDZ 1234478 124 1723557 Karen Atkins Access Level 2 1254478 172355 Print the card design and Define another area by note how the image 15 clicking the Defined Area up oriented on the card as it arrow ejects from the Printer Use the Defined Area arrows to navigate back and forth from area to area fyvleasure the defined area location based on the printed card Delete an area by using the Defined Area arrows to select the area 114 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for Ribbon using the Workbench 2 Procedure From the Driver Printing Preferences click on Diagnostics to bring up the Fargo Workbench
61. ified Chinese rior 2 A he PTC1W000_DTC4000 iE E Sr RPA YR TEA BOR SE TEH Rl Op TF SE STU ri S Bib 197 TT TH T du E a 5 H Pt E j Bi jt ga EEN E 3 aE ak Bm BY DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges AN Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety
62. ion All rights reserved Click on Upgrade to start the upgrade process This message will appear while the Firmware is updating LOADING FIRMWARE The Printer will reboot after this process is completed DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 111 2012 HID Global Corporation All rights reserved section 10 HID Global Technical Support The purpose of this section to provide you with an efficient step by step procedure to be used when contacting HID GLOBAL Technical Support as needed for this Card Printer Step Procedure Contact the HID Global Technical Support Group by phone at 866 607 7339 Ext 6 or by fax at 952 946 8492 for additional technical assistance OR Contact HID Technical Support via the Web www hidglobal com 2 Position a phone near the Printer and Computer so the technician can help to troubleshoot the Printer s Please have a self test and a sample card ready when calling HID Technical Support DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 112 2012 HID Global Corporation All rights reserved Reading the Serial Numbers on a Fargo Printer You can determine when your card Printer was manufactured by reading directly from the serial number affixed to your card Printer Reviewing Example A9050028 The first two digits in the serial number indicate No 1 Serial Number the year the Printer was built e g the
63. ion All rights reserved Printer Installed On Network Perform this procedure for a Printer installed on a Network Connect the Printer to the Network Find the IP Address a DT C4000 a Navigate through the Printer display to reach the IP address User Printer Set 95 Model Serial Number 00000005 FW 0 0 6 2 Feb 5 2010 Address 10 244 69 70 MAC Address 00 13 44 00 03 05 image Darkness 1 Print Top Of Form 12 Print End Of Form 10 Print Lett Of Form 16 Mag Top Of Form 0 Mag End Of Form 0 Ribbon Print Tension Heat 10 Erase Heat Offset Write Heat Offset 0 Head Hesistance 2770 Head Home 200 Head Contact Offset 103 Display Contrast 170 Sleep Delay 120 min Cleaning Rate 3000 cards Cards Since Cleaned 186 Card Count 186 DTC1000 DTC1000M DTC4000 Printer Encoder User Guide 1001398 Revision 1 5 34 2012 HID Global Corporation All rights reserved Printer Installed On Network Step Procedure Open up a Web Browser Type the IP Address followed by SwiftlD html to access the Swift ID badging application For example 10 244 69 70 Swiftl D html Baz 3 Home Background Image TextLabel Data Field Photo Help Advanced Getting Started with Swift ID I Printa Greate Template Your Corporation Company Name John Q EN deni c 4 Full Name Head Shot 12345678 Employee DTC1000 DTC1000M DTC4000 Card Printer
64. ion All rights reserved Using the Advanced Settings tab Print Top of Form Use this option to adjust the length wise or horizontal position of the printed image on the card so it appears to be centered Caution If the negative value is set too high the Print Ribbon may break Print End of Form Use this option to reduce or increase the overall printable area this is done in order to optimize edge to edge printing toward the trailing edge of the card e Maximum adjustment range is 127 e Each increment equals 01 Print Left of Form Use this option to adjust the vertical position of the printed image on the card so it appears centered e Maximum Adjustment Range is 127 e Each increment equals 01 Cleaning Rate Use this option to adjust the number of cards printed before the Printer displays a message indicating cleaning is needed e The default value is 3000 cards DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide L001398 Revision 1 5 48 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Ribbon Calibrate Green Ribbon Green LED Level Ribbon Calibrate Blue Ribbon Blue LED Level Ribbon Print Tension This is a calibration driven value and should not be adjusted Note This is factory set and should not be changed unless directed by a technician This is a calibration driven value and should not be adjusted Note This is factory set and shou
65. k panels and overlay panel 175 prints Resin black and overlay panel 500 prints Dye sublimation black and overlay print BO 500 prints Resin black standard and premium 1000 prints Resin green blue red white silver and gold 1000 prints Rewrite technology No ribbon is required Indicates the Ribbon type and the number of Ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Fluorescing Resin DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Technical Specifications Print Speed Card Size and Types Supported Accepted Standard Card Sizes Accepted Card Thickness Accepted Card Types seconds per K 12 seconds per card 24 seconds card YMCKO 31 seconds YMCKOK Print speed indicates an approximate batch print speed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer Print speeds do not include encoding time or the time needed for the PC to process the image Process time is dependent on the size of the file the CPU amount of RAM and the amount of available resources at the time of the print Indicates the Ribbon type and the number of Ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Fluorescing Resin CR 80 3 375 L x 2 125 W
66. late right click on the Secure ID box for the options Application Save g Security Imaging Back Decrypt Secure ID 4 Enable Secure Image Printer Access Print Security Drawing Tools Security Imaging Design Template Secure ID security Imaging acre re ID Font SM mE Move to Fluorescing Panel SecureMark Configuration Move to Resin Panel Rotate Clockwise Rotate Counter clockwise Delete Direction Card Travels Through Printer Utilities Encoding DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench me Procedure a Click on the Logo box on the left b Click and drag a box onto the Template c Move and size as needed by grabbing the corner of the box ications Save Print Securty Securky Imaging ront Securty Imaging Back Decrypt Secure I 2 Enable Secure Image Printer Access Drawing Tools Security Imaging Design Template Secure ID Security Imaging m 5 9 SecureMark Configuration Tet Direction Card Travels Through Printer DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO
67. ld not be changed unless directed by a technician This is a calibration driven value and should not be adjusted Note This is factory set and should not be changed unless directed by a technician This is a calibration driven value and should not be adjusted Note This is factory set and should not be changed unless directed by a technician Use the Ribbon Tension option to increase or decreases the amount of tension drag on the Ribbon during printing DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Flipper Home Offset This is a calibration driven value and should not be adjusted If the Flipper unit is replaced and has not been calibrated this value may need to be adjusted Note This is factory set and should not be changed unless directed by a technician Flipper Lam Height This is a calibration driven value and should not be Offset adjusted If the Flipper unit is replaced and has not been calibrated this value may need to be adjusted Note This is factory set and should not be changed unless directed by a technician Mag HI Co Voltage Offset This option changes the voltage going to the magnetic head Note This is factory set and should not be changed unless directed by a technician Mag Lo Co Voltage This option changes the voltage going the magnetic head Offset Note This is f
68. low these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions as a guideline for the minimum clearances to the unit Note Allow for adequate clearance in front of the unit to accommodate the unit with its Covers open Donotinstall unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leave the unit unplugged in a warm dry room for several hours before using This will allow the moisture to evaporate Caution For safety purposes Ethernet is not intended for direct connection outside of the building Unpacking and Inspection While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Check that the following items are included e Power Supply US EU Power Cable e USB cable 2 0 e Software Installation CD e Card Printer User Guide e Warranty Statement Compliancy Document DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 17 2012 HID Global Corporation All rights reserved Installin
69. ncoding are active same as the ISO Encoding Custom Encoding defaults Haw Binary Encoding JIS I Encoding All functions on the Magnetic Track Options tabs are active Encoding If you select Raw The Coercivity dropdown ISO Encoding Binary Encoding you function is active and the 150 Encoding send down a raw binary Shift Data Left checkbox is Custom Encoding string rather than a not active Haw Binary Encoding formatted set of JIS Il Encoding aie All functions on the Magnetic Track Options tabs are inactive except for Bit Density DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab ISO Standards Window TAB Encoding Made ISO Encoding ISO Encoding Custom Encoding Haw Binary Encadina 15 Encoding LCoercivity High 2 750 4 000 De High 2 50 Oe edium BU Magnetic Track Options Track 1 Track 2 Track 3 If you select JIS Il Encoding specific standards are used Select the Coercivity option Oersted that matches the card type oelect this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe oelect the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options This selection disables all the Magnetic Track Options
70. nel Premium unless otherwise stated Clear Protective Overlay Panel Fluorescing Panel DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 14 2012 HID Global Corporation All rights reserved Ribbon Types Count Table Ribbon type and count used in each Printer Drew YMCKO Full Color Resin 250 250 Black Overlay YMCKO Half Panel Full 350 Color 1 2 Resin Black Overlay YMCFKO Full Color UV Fluorescing Resin Black Overlay YMCKK Full Color 2 Resin Black YMCKOK Full Color 2 200 200 Resin Black Overlay YMCFKOK Full Color UV Fluorescing 2 Resin Black Overlay K Standard Resin 1000 1000 Premium Resin 1000 1000 Colored Resin 1000 1000 KO Premium Black 500 500 500 Resin Overlay BO Dye Sub Black Overlay 500 500 500 None Rewritable Supported Supported Supported DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 15 2012 HID Global Corporation All rights reserved Printer Components Blank Cards The Card Printer accepts standard CR 79 and CR 80 sized cards Card Suitable cards must have a polished PVC surface free of fingerprints dust Surface or any other types of embedded contaminants In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color coverage e Certain types of Proximity cards have an uneven surface th
71. ning Caution Turn Off the Printer and unplug the power cord from the Printer Remove the Ribbon Cartridge Open the Printhead Cleaning Swabs Break it to moisten the tip 4 Swab the tip back and forth across the top of the Printhead Allow to dry thoroughly before sending a print job DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 103 2012 HID Global Corporation All rights reserved Cleaning the Platen and the Card Feed Rollers Perform this procedure approximately every 1000 prints to maintain a consistent print quality Note The Card Feed Rollers move the card throughout the print process Rollers should be kept clean to prevent card jams and card contamination This cleaning process will ultimately lead to better print quality and extended Printhead life Step Procedure a Open the Printer s Front Cover remove the Print Ribbon and close the Front Cover b Remove all the cards from the Printer s Input Hopper Use the Cleaning Card from the Printer s and remove the adhesive backing from both sides of the card e f your Printer has a Magnetic Encoder installed be sure to leave the small Liner Strip on top of the Cleaning Card in place e This small strip is needed to protect the Magnetic Head from the adhesives on the Cleaning Card DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 104 2012 HID Global Corporation All rights reserv
72. not be accessible the HID EEM driver that Swift ID uses to connect via a USB connection has not been installed This driver can be found on the installation CD or it can be down loaded from the HID Global support page The easiest method for enabling Swift ID is to un install the printer driver and its components and go through the installation procedure Select the desired connection type for the Swift ID application USB or ETHERNET DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide L001398 Revision 1 5 53 2012 HID Global Corporation All rights reserved Using the Device Options tab Click on the Device Option tab to bring up the window shown below Click Detect Supplies at Prnt Time to verify that the Ribbon type selected matches the Ribbon Installed in the Printer The Printer Driver will change the Ribbon type to the correct setting The dialog indicates either the current setting has changed or the current Ribbon type Is correct Select this option to rotate the image on the card s front by degrees when printed Select this option to rotate the image on the card s back by 190 degrees when printed se this option to disable the printer s capabilities gt DTC4000 Card Printer Printing Preferences Magnetic B marca K Panel Resin Printer Info Card Device Uptions Image Color Image Calibrate Supplies Automatically detect the installed Ribbon for every prin
73. odule Upgradable Dual Input Card Hopper Upgradable DTC4000 Same Side Input Output Card Hopper Upgradable DTC4000 Smart Card Encoding contact contactless Upgradable Magnetic Stripe Encoding Upgradable Printer Clearing Kit Software Swift ID Embedded Badging Application FARGO Workbench Diagnosis Utility Display Color changing status buttons DTC1000 DTC4000 Graphical Display DTC4000 DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 13 2012 HID Global Corporation All rights reserved Functional Specifications This Card Printer utilizes two different yet closely related printing technologies to achieve its remarkable direct to card print quality for dye sublimation and resin thermal transfer Printer Components Print Ribbons The Card Printer utilizes both dye sublimation and or resin thermal transfer methods to print images directly onto blank cards Since the dye sublimation and the resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in resin only dye sublimation only and combination dye sublimation resin versions To make it easier to remember which Print Ribbons are which a letter code has been developed to indicate the type of Ribbon panels found on each Ribbon This letter code is as follows Dye Sublimation Yellow Panel Dye Sublimation Magenta Panel Dye Sublimation Cyan Panel Resin Black Pa
74. odule ts Installed your printer 4 Insert the Cleaning Card into the Card Hopper s in feed rollers See the diagram below 5 Click on the Clean button below b Guide the Cleaning Card into the printer if necessary When the Cleaning routine i complete the Cleaning will exit the printer B Reinstall the Ribbon Cartridge Note The Cleaning routine will begin after all current print jobs have completed Cancel Help DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Use the Advanced Settings tab for adjusting the internal Printer settings which are customized for every Printer at the factory and saved directly within the memory Note You can select the Restore Defaults to restore the internal default settings These change values for Firmware settings See below e Setting Column Displays label for setting e Default Column Displays default value for setting e Current Column Displays current value for setting e Change the value by clicking on the value to activate spin control or type e Apply Button Applies changed values e Restore Defaults Button Restores default values e Enable Swift ID if using a USB connection DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 45 2012 HID Global Corporation All rights reserved
75. ple String Sending the Track Information Reviewing the ASCII Code and Character Table Using the Overlay Print Area tab Using the K Panel Resin tab Using the Printer Info tab Section 5 Selecting the Fluorescent Panel Ribbon Type DTC4000 only Creating a Custom Fluorescent Image using the YMCFKO Ribbon Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Application Section 6 System Overview Troubleshooting Reviewing the DTC1000 DTC1000M DTC4000 Sequence of Operations Section 7 Troubleshooting Printer Error Button and Display Message Table Using the Error Message Table Troubleshooting with the Error Message Table Printer Specific Tools DTC1000 DTC4000 Additional Printer Specific Tools Section 8 Cleaning Safety Messages review carefully DTC1000 DTC1000M and DTC4000 Card Printer Encoders Cleaning Kit Supplies included with the Cleaning Kit Printhead Cleaning Cleaning the Platen and the Card Feed Rollers Cleaning the Printer s Exterior Section 9 Firmware Upgrades Upgrade the Printer Firmware Section 10 HID Global Technical Support Reading the Serial Numbers on a Fargo Printer Appendix A Using the Defined Area Option Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Workbench DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 63 65 67 68 71 74 77 78 78 80 84 84 86 86 88 89 97 99 101 101 102 102 103 104 108 1
76. ptions Image Color Image Position Vertical W Horizontal M c Direction Card Travels through Printer Use the Horizontal adjustment to move the Image toward The card output side of the Printer if a positive number is entered he card input side of the Printer if negative number 15 entered The maximum value for the Vertical and Horizontal adjustments is 100 pixels 10 pixels about mm The Vertical and Horizontal adjustment arrows point to within the Image Position window which represents the direction that the printed image moves Use the Calibrate tab to control the position of the printable area in relation to the card Use the Vertical adjustment ta move the Image toward The rear of the Printer if positive number is entered The trant of the Printer if a negative number 15 entered DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 61 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process You should use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed gt DTC4000 Card Printer Printing Preferences Card Device Options Image Color Image Calibrate Magnetic Encoding Overlay Print Area Panel Resin Printer Info Enco
77. rinting process and 6 cause resin images to be lighter or less saturated OR ove the slide to the right to aj cause more heat to be used or cause the resin image to be darker or more saturated DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Image Color tab Advanced Image Color You can use this option to control the image quality The Sharpness Contrast and Gamma settings are controlled here The color balance for yellow magenta and cyan are adjusted with these settings Move the slide to the lett to cause less of the particular option to be used in the printing process OR Move the slide ta the right to cause more of the particular option to be used Image Quality 5 Balance Yellow Balance Magenta Balance Cyan Balance DTC1000 DTC1000M DTC4000 Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation Using the Image Calibrate tab All rights reserved Use the Image Calibrate tab to control the position of the printable area in relation to the card Use the Image Position controls to adjust the position of the overall print area be precisely centered on a card amp DTC4000 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area Card Device O
78. s The information contained in this document is provided AS IS without any warranty HID Global hereby disclaims all warranties and conditions with regard to the information contained herein including all implied warranties of merchantability fitness for a particular purpose title and non infringement In no event shall HID Global be liable whether in contract tort or otherwise for any indirect special or consequential damages arising from the use of the information contained in this document Any questions regarding changes corrections updates or enhancements to this document should be forwarded to Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie MN 55344 USA 866 607 7339 Ext 46 FAX 952 946 8492 www hidglobal com DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Table of Contents DTC1000 DTC1000M DT C4000 User Guide Section 1 Specifications Regulatory Compliances Agency Listings United States Canada Environmental Protection China RoHS Traditional Chinese RF Emissions and Safety Statements Simplified Chinese Safety Messages review carefully Technical Specifications Functional Specifications Printer Components Print Ribbons Ribbon Types Count Table Printer Components Blank Cards Section 2 Setup and Installation Procedures Choosing a Good Location About Moisture Condensation Unpacking and Inspe
79. s application is only intended for use between one Printer and one PC The application cannot select between Printers also only one Printer on a PC can access Swift ID HID EEM Driver This Driver is used by Swift ID to communicate with the PC when connected via a USB cable Note It is also known as an ETHERNET Emulation Module EEM Device Flag i e Enable Swift ID over a USB connection Check this item to utilize Swift ID via a USB connection Note When this box is checked the Ethernet connection if applicable on the Printer will not be operational o If this flag or selection is not accessible it means the HID EEM Driver that Swift ID uses to connect via a USB connection has not been installed Note This Driver can be found on the installation CD or it can be downloaded from the HID Global support page DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 31 2012 HID Global Corporation All rights reserved Swift ID Installation Instructions continued Enabling Swift ID The easiest method for enabling Swift ID is to a un install the Printer Driver and its components b complete the designated installation procedure and c select the desired connection type for the Swift ID application USB or ETHERNET Configuration Calibrate Laminator Calibrate Ribbon Clean Printer Advanced Settings gt HN _ 55 pam 7
80. s installed in the Printer amp DTC4000 Card Printer Printing Preferences Card Device Uptions Image Color Magnetic Encoding Overlay Print Area K Panel Resin Ribbon Reorder 45100 Ribbon Level Type Reorder Number and Gauge Indicator Printer Eod Eu el Printer Card Count Serial Nurnber and ersion Number are provided here Seral OOOO0066 0 0 6 180 DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 77 2012 HID Global Corporation All rights reserved Section 5 Selecting the Fluorescent Panel Ribbon Type DTC4000 only The YMCFKO YMCFKOK Ribbon is an economical way to add a fully customizable incremental level of security to your photo identification cards Process This process allows you to configure the data that is printed with the fluorescent panel of an YMCFKO YMCFKOK Ribbon Note Any software program may be used to print the special florescent panel of the Ribbon to a card once the Driver and Workbench are set up correctly Ribbons These Ribbons contain a yellow Y magenta M cyan C and resin black panels to create a full color over the edge printing identification card In addition the Ribbon contains a dye based fluorescing panel F which will allow you to print a standard or one to one personalized fluorescing image that is completely invisible until exposed to ultraviolet light Creating a Custom Fluorescent Image using the
81. select the correct card size gt DTC4000 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area Panel Resin Printer Info Card Device Options Image Color Image Calibrate Card Size CR 80 CA 80 Print Length Card Thickness Onentatian Portrait Landscape Copies Card Hopper Selection 1 First Available Diagnostics Test Print ToolBox About DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 26 2012 HID Global Corporation All rights reserved Connecting the Printer power Follow this procedure Note Do not connect the Printer s USB cable until prompted during the Printer Driver installation Step Procedure Plug the wall power cable into the AC power adapter Plug the wall power cable into a standard 100 240VAC power outlet 4 NOTE The printer will power down during the sleep time but will automatically power up when a print job is sent DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 27 2012 HID Global Corporation All rights reserved Section 3 Print Driver Installation This section describes the Printer Driver installation requirements and standard procedures Requirements are listed below The DTC1000 DTC1000M and DTC4000 Print Driver supports the following e Windows Vista 32 bit w SP2 e Windows Vista 64 bit w SP2 Windows
82. sin Colored Resin Premium Resin Overlay BU Oye Sub BlackOyerlay NONE Rewritable DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 56 2012 HID Global Corporation All rights reserved Using the Device Options tab gt DTC4000 Card Printer Printing Preferences Image Color You can use this option for the re writable cards Select the supplies Write Only option E Automatically detect the installed Ribbon Far every print job he default setup is far the Printer to first erase the previausly printed card then write the new information the Ribbon Type Re Writable card Dual Sided f you are printing to a new card select NONE Re Writable Print Both Sides to speed up the process The card is erased and printed There is no option to select specific areas to erase print erase certain Options section use the Overlay Print Area tab in the Driver Select Rotate Front 180 Degrees the specific area in the same 5 manner as the print job with the Calar Rihhan Disable Printing erase many cards use the Workbench Re Writable Card Eraser option This option does not print It will only erase Caution Ribbon is used with these cards Do not load a Ribbon inta the Printer when using this pracess Printing on the Re VVritable card with a Ribban will ruin t
83. ssly approved by the party responsible for compliance could void the user s authority to operate the equipment DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Environmental Protection China RoHS E RoHS Environmental Protection Use Period is based on the product being used an office environment tS EETA Ae Pe Traditional Chinese RF Emissions and Safety Statements 209 3 3c 4e Fic BEN sc FEBS ATR WH Sz SICH GER A PT EVES SERS OMNIA AS 2022 HRS TCHR StS Ste PAG ME TASH RANT erp SgMgge 202 A ASA A CHMS BRAT EDZERE WEB RAN PEMA E fEXGEUEW VIRA ENR ORE tki 0 71 SR FE Fl S SEI RT RERUTS MLAS RR EMEA WRITE CERT MA a Lm T um I d aem de zo D mp 78 bibi cupi Noc iut d 2 Er y du as BITES iege ter S n e TER CR AESSR cH kie HP TUE DTC1000 DTC1000M DTCA4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Simpl
84. t job Ribbon Type LEO Full Calar Hesin Dual Sided Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees Rotate Back 180 Degrees Disable Printing DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 54 2012 HID Global Corporation All rights reserved Using the Device Options tab gt DTC4000 Card Printer Printing Preferences Magnetic ate K Panel Resin Printer Info Card Image Color Image Calibrate Supplies Ribbon i Use the Ribbon Type option to select CKO Full Calor Resin BlackOverlay Print Ribbons Use this option to automatically print on Dual Sided the card s front and back sides Select this option to automatically print Split Set of Ribbon Panels full color on the card s front and resin black Print Back Image on Front of Card the cards back using either full color wi Sit Gece Seth YMCEO or YMCKOK Prnt Ribbons Select this option ta Options Print the first page of a two page file on the card s backside Rotate Front 180 Degrees OR Rotate Back 180 Degrees Print the resin black on the Smartcard s chip side Note The 2nd page of the file will be printed an the card s frantside Use this option to print only onto the card s backside DTC1000 DTC1000M DTC4000 Printer
85. text box oet up the Printer Driver preferences Refer to Step 8 9 below Printer will print the fluorescent BMP IMAGE at the I position on the card Printer will print the fluorescent TEXT at the T position on the card BMP Image located at c globe bmp oet the Ribbon for YMCFKO in the Printing Preferences Note The Automatically detect the installed Ribbon for every print job button may also be used Check Invert F Panel Image to create a negative of the fluorescent image oee below e This refers to the ability to cause light or white areas of the image to fluoresce and dark colors to remain dark on the printed card when exposed to a UV light This was requested because the fluorescent dye color is bright when black light is applied to it By default the dark areas of the image will fluoresce on the card and the lighter or white areas will have no dye applied Note This may improve the look of the person s image if used for the Logo DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 82 2012 HID Global Corporation All rights reserved Configuring Fluorescent Data F Panel for YMCFKO Ribbon using the Application amp DTC4000 Card Printer Printing Preferences Magnetic Hamasia marea Panel Resin Printer Info Image Color Image Calibrate Supplies Automatically detect the installed Ribbon for every print jab Ribbon Type Secure Fluores
86. the entire card and only the overlay will be affected OR select For Print Only No Overlay for the defined area to apply only ta the print process In this mode the overlay 18 completely disabled so it will not be applied lt Direction Card Travels through Printer Overlay Print Area Defined Areals f For Print and Overlay t For Overlay Only t Far Print Only M Overlay Security Options Visual Security Solutions Visual Security DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 71 2012 HID Global Corporation Using the Overlay Print Area tab gt DTC4000 Card Printer Printing Preferences Card ae Magnetic Encoding Panel Resin 90 Card Size f Front C Back 020 473 EX 000 t inches C mm X Defined amp rea olor Image Calibrate Printer Infa 1 Delete lt Direction Card Travels through Printer Overlay Print Area Defined Area s Full Card Defined Areals Undefined Areals mit Smart Chip Area mit Mag Stipe Area mit Signature Area p i DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 All rights reserved select Full Card for the Printer to overlay and or print the entire card OR select Defined Area s for the Printer to overlay and or print only in the selected and defined area nr areas OR select Undefined Area s
87. to change the bits per inch to 75 BPI Note This is the default for Track 2 Select 128 BPI to change the bits per inch to 128 BPI Select No LRC to change the LRC Generation to none select Even Parity to change the LRC Generation to Even Parity Note This is the default for all tracks Select 7 Bits to change the bits per character to 7 BPC Note This is the default for Track 1 Select 8 Bits to change the bits per character to 8 BPC Select ZERO to change the ASCII Offset to ZERO Note This is the default for Tracks 2 and 3 Select 210 to change the bits per inch to 210 Note This is the default for Tracks 1 and 3 Select Custom BPI which enables the custom BPI text box Note The lower limit is 75 and upper limit is 210 Select Odd Parity to change the LRC Generation to Odd Parity DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 2012 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab Custom Encoding or Raw Binary Encoding Mode Window TAB Procedure continued Character Parity Select No Parity to change the Select Odd Parity to change Odd Parity Character Parity to the Character Parity to Odd Parity Parity Note This is the select Even Parity to change the Character Parity to Even default for all tracks Parity Wl sm Reverse Bit Order is used to Add Leading Zeros is used to
88. tor the Printer ta overlay and or print only in the space outside the selected and defined area OR select Omit Smart Chip Area for the Printer ta overlay and or print only in the space outside the standard location of a smart select Omit Magnetic Stripe Area for the Printer to overlay and or print only in the space outside the standard location of an ISU Magnetic Stripe OR select Omit Signature Area for the Printer to overlay and or print only in the space outside the standard location of a signature panel 72 2012 HID Global Corporation All rights reserved Using the Overlay Print Area tab The Visual Security gt DTC4000 Card Printer Printing Preferences E E solutions dropdown menu list iz used to enable and Card olor Image Calibrate select which type of visual Magnetic Encoding K Panel Resin Printer Info security will be used 80 Card Size s Front Back The Visual Security dropdown list is selectable Ll 10 200 iH AASS only on the Front side ily ran 0200 4 Visual Security 15 nat an option far the back side 3173 EI X 0000 H Y inches mm These actions occur when one ofthe Visual Security locations 15 selected he Overlay Print Area X will be disabled Defined rea he Security Options 1 5 Delete become selectable Direction Card Travels through Printer select Landscape under Overlay Print Area Orientation on the Card tab Defined Ar
89. ts reserved Installing Blank Cards into the Card Hopper DTC1000 DTC1000M and DTC4000 The Fargo DTC1000 DTC1000M and DTC4000 Printer is capable of printing single load cards and multiple feed cards batch mode To print using single feed simply remove all cards from the Card Hopper leave the Card Hopper door closed and place a card in the single Feed Card Slot which can be used repeatedly Step Procedure Pre instruction Load the cards with the print side down and if applicable the magnetic strip up and towards the front of the Printer Caution Do not run the cards with a contaminated dull or uneven surface through the Printer e Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead Card Types include PVC or PVC finish Cards eject into the Output Hopper or Reject Hopper Both Hoppers hold 100 cards Certain types of smart card chips are raised slightly above the cards surface which may result in poor color transfer Design the card with white Space surrounding the chip To print using single feed simply remove all cards from the Card Hopper leave the Card Hopper door closed and place a card in the single Feed Card Slot which can be used repeatedly Open the Card Hopper Cover DTC1000 DTC1000M DT C4000 Card Printer Encoder User Guide 1001398 Revision 1 5 21 2012 HID Global Corporation All rights reserved Installing Blank Car
90. ved Using the Advanced Settings tab Erase Heat Offset Adjust the Erase temperature for the rewriteable cards as needed e Increase the Current Setting to cause more heat to be used in the erasing process OR e Decrease the Current Setting to cause less heat to be used in the erasing process Note Erase Heat Offset provides user ability to control the Printhead heat level when the Erase Operation 15 performed Appropriate heat levels should be applied for the proper erase process This setting should be adjusted for proper erasure Write Heat Offset Adjust the Write temperature for the rewriteable cards as needed e Increase the Current Setting to cause more heat to be used in the printing process of a rewritable card OR e Decrease the Current Setting to cause less heat to be used in the printing process of a rewritable card Note Write Heat Offset provides user ability to control the Printhead heat level when the Write Operation is performed Appropriate heat levels should be applied for the proper writing process DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide L001398 Revision 1 5 52 2012 HID Global Corporation All rights reserved Using the Advanced Settings tab Enable Swift ID over USB Check this item to utilize Swift ID USB connection connection When this box is checked the Ethernet connection if applicable on the printer will not be operational e lf the USB selection is
91. w message box is displayed with every print job when Printer reports low Ribbon to the Driver DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 41 2012 HID Global Corporation All rights reserved Using the Calibrate Ribbon tab The two buttons for the Calibrate Ribbon tab are described below e Calibrate button Sends the Calibrate Ribbon Command to Printer Follow the instructions below to set up the Printer e Help button Launches help specific to this tab Step Procedure Select the Calibrate Ribbon tab Ensure that the Ribbon is removed from the Ribbon Drawer Ensure that the Ribbon Cartridge is removed Ensure the Printer s Cover is closed Click on the Calibrate button Note The Printer will display CALIBRATE PASSED DTC4000 Click on the OK button on the driver window to complete the procedure 4000 Card Printer Configuration Calibrate Ribbon lean Printer Advanced Settings Ribbon Sensor Calibration 1 Ensure that the ribbon cartridge is removed 2 Ensure the Printer s cover ts closed 3 Chek on the Calibrate buttan The Printer will twice if the procedure was successful once if the procedure Failed Click on the OF button to complete the procedure DTC1000 DTC1000M DTC4000 Card Printer Encoder User Guide 1001398 Revision 1 5 42 2012 HID Global Corporation All rights reserved Using the Clean Printer tab The button for the Clean

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