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Werks Application Setups - WiLife Online

1. Schedule Screen Alerts Not Armed The quickest access to the WiLife Recording and Alerts Scheduler screen is from the Live and Playback screens using the Alerts Arm Manual Alerts Now Scheduler Front Control Panel as shown in this graphic A i i ES Arm Event 6 Early Simply click on the dropdown menu and select the option View Schedule You can also access the Recording and Alerts Scheduler screen through a View Schedule the Setup gt Alerts gt Schedule Email amp Cell Phone Alerts button Schedule Event Properties Screen Overview The Schedule Event Properties dialog screen displays whenever you first create or edit a specific schedule event You can also get here by right clicking on an event or by double clicking on an event or by selecting an event and then clicking the Edit button at the top of the schedule d The Schedule Event Properties dialog screen allows you to change the properties of the event such as the start end time day s of the week the event type which cameras are affected and the type of action you need each camera to accomplish during this time period You can also e Delete the Event e Change the name of the Event e Edit the start and stop times e Change the day s for the Event e Change which cameras are involved in the Event e If you click All Cameras then the item remembers that it affects all cameras even if you add or delete cameras later on If yo
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3. b To remove one or more cameras click the checkbox next to the cameras you wish to remove and then click the REMOVE CHECKED button Note Cameras that you don t want to show up for Online Viewing must be removed from the Command Center Software As long as cameras are still assigned in the Command Center Software WiLife Online will recognize them and show them 99 User Guide Viewing Your Cameras Using a Cell Phone or Handheld The following requirements must be met prior to viewing remotely using a cell phone or handheld 1 Registered for a WiLife Online account If not please see the topic Create Your WiLife Online Account for complete details 2 Have enabled Remote Viewing in Command Center If not please see the topic Enable Command Center for Remote Viewing 3 Does your PDA or Cell Phone meet the system and browser requirements To verify please visit http www wilife com About Requirements aspx and view the section titled Cell Phones and Handhelds FIRST TIME PDA VIEWING If you are logging into WiLife Online for the first time you will see the eet feiere d ra e landing page The landing page has three options Srs serkiecezates JU SR Kike werks e Login link e WiLife Online button quae de e MS a Ir e Live Demo button Hint Click the LIVE DEMO button to connect to the demo site to view live video from a WiLife test location This option can be used to test your handhe
4. Family Monitor Elder Care Monitor Pet Monitor How Do Access My WiLife Online Account You can access your WiLife Online Account using any one of these methods Click Setup gt Online tab In the Online Connection section click on the link http my online wilife com Click the WiLife button located on both the Live and Playback screens Then click on the menu options My WiLife and select My Cameras 1 Open an Internet browser 2 Go to http www wilife com 3 Click on the menu option My WiLife and select My Cameras NOTE Go to http online wilife com to go directly to your account Viewing Video in Direct vs Relayed Mode DIRECT MODE If you are viewing video Direct Mode you are in the best possible mode However the Internet may still block video for a number of reasons If you do not see video after a few minutes consider switching to Relayed Mode which uses our WiLife network and requires less browser ability To switch to this mode you simply click on the button SWITCH TO RELAYED MODE You can switch back to Direct Mode at any time There is no viewing time limit in this mode RELAYED MODE If you are viewing video in Relayed Mode it is because your firewall or other Internet influences are preventing direct access to your video Relayed Mode directs the video feed through WiLife s network to you Because of this there is a time limit of 3 minutes for each viewing session Of course you can
5. the segment in the Playback Navigation window Protect Video Segment Protect the video segment you just right clicked on Unprotect Video Segment Unprotects the protected video clip you just right clicked on Remote Services Setup Opens the Remote Services Setup Wizard allowing you to create or edit the account information for your WiLife Online Acount such as username and password Protect and Upload Video Segment located on secure WiLife servers Upload and store important videos recorded by your cameras on your WiLIfe Online account Check Online Storage online storage Opens the Online Storage Space window allowing you to monitor the amount of storage space you are using and or have available on your WiLife Online account The Online Storage Space screen also gives you access to view stored videos online and purchase more Print Current Frame local printer Opens the Windows Print dialog window allowing you to print the current frame from your Save Current Frame Opens the Windows Save As dialog window allowing you to save a current frame in one of four formats JPEG BMP PNG and TIFF Select the location where you want the file saved default is WiLife and rename the file from the default name Save Current Segment on your hard drive or network Opens the Windows Save As dialog allowing you to save the current file to another location Deleting a Video Segment Delete the vi
6. 2 Click on the Online tab 3 Click Disconnect comet Connecting WiLife Online Viewing Setup gt Online Tab gt Clicking Connect LA Enable WiLife by following these steps Click on the Setup button Click on the Online tab Se fe E Click Connect 67 Setting System Options User Guide Advanced Options The Advanced dialog includes tools that assist you in maintaining the cameras and the application These tools range from changing passwords to checking for software and firmware updates Tools would be a more fitting title for the dialog Review the Advanced Options Dialog Here we take a quick peak at the Advance dialog Cameras Find My for your current system This feature allows the application to find any newly added cameras even if you have set a password Rediscover Rediscover initiates a search for cameras that you may have lost due to computer or other problems This feature can also be used as an alternate way to clean out or delete any cameras that you no longer have or expect to find Manage Security Keep the snooping eyes and tampering fingers of employees or kids off the Command Center by locking individual features or the whole system while you are away Lock access to stored video files camera amp recording settings arming disarming alerts digital pan tilt zoom and more Your private system password is the key that locks unlocks key features
7. Camera Control TCP UDP ports 5800 5821 Powerline Remote Viewing TCP ports 20570 20575 Internet First the Command Center softwa re DHCP UDP port 67incoming port 68 Powerline connects to each of your WiLife Cameras outgoing on your Homeplug powerline network or other LAN network Second the Command Center software connects to the Internet to provide you with Remote Viewing access to your video In communicating two common protocols Command Center uses include UPnP Universal Plug and Play and HTTP on a variety of ports By design Firewalls and Internet Filters attempt to control communications on both of the internal WiLife network and your Internet connection This is not a problem if you configure them correctly Remember it is common to have more than one firewall installed on a PC You may also need to create a firewall entry to allow DHCP address assignment This requires you to open port 67 incoming and 68 outgoing for UDP traffic on all IP addresses i e broadcast messages Below you will find descriptions of both the automated and manual methods for configuring many popular firewalls 109 Configuring Your Firewall User Guide Microsoft Firewall Microsoft Firewall is a standard component for Windows XP Service Pack 2 SP2 Microsoft does a good job of automatically asking users to allow Command Center to access the network This automatic configuration method is sufficient in most cases Here
8. Check for Updates Search our online update service for new releases of software or camera firmware Update Camera Update cameras with the most recent firmware version Rebuild Video List Rebuild Video List compares the Command Center Video database with the available video files to ensure every file is recorded in the database You may want to perform this operation if you suspect the video database is corrupt Clips Find Orphan This option looks under the currently selected video path e g the default C WiLife Video for any video files that are not currently associated with a camera About Here you can inspect the current version number for your Command Center installation and review system information and diagnostics This is helpful when contacting support System Info Displays information about the configuration of your system such as hardware configurations computer components and software including signed drivers and unsigned drivers Quickly find the information that support technicians need to resolve a system problem Diagnositcs Displays comprehensive configuration and status details for your WiLife Command Center application Also create a diagnostics report to send to WiLlfe technical support 68 Setting System Options User Guide Find My Cameras SETUP gt Advanced tab gt FIND MY CAMERAS The Find My Cameras Wizard automatically attempt
9. Follow the instructions in the Find My Cameras Wizard Note 1 We recommend that you set a custom password because a custom camera password provides you with security from others having access to your streaming video Note 2 If you receive a camera from a friend or as a used item it may have a password stored on its power supply This will prevent you from linking with the camera To remove the password power up the camera and wait until the camera s top two green status lights are flashing Then with a paper clip gently press the reset button hidden below the reset hole near the Ethernet cable plug After the camera resets it will have no password If necessary you may need to repeat the steps above to connect the camera 16 Getting Started User Guide Indoor Camera Focus and Aim The factory default settings for the WiLife Indoor Camera work great for most applications However if you find you need to adjust the focus of the Indoor camera it only takes a few minutes It is easiest to focus and adjust the camera from an outlet near your computer The WiLife Indoor Camera has two A components that allow you to adjust the camera s viewpoint and focus the camera A Pe eyeball and the lens On the back panel you will notice an adjustable eyeball Use this ball to change the angle of the Indoor camera s lens To adjust the focus gently adjust the lens clockwise or counterclockwise as necessary You may find it easiest to take y
10. In Background Mode Command Center runs silently in the background and displays an icon of the Indoor Camera in the system tray Switch between Background and Full Screen From the full screen view you can tell Command Center to run in Background Mode using one of two methods 1 Click the close box in the upper right hand corner of the screen 2 Click the Command Center icon in the system tray and choose Hide Command Center In Background Mode Command Center continues to record video Show Command Center but uses only a small amount of system resources This allows you to use all of your normal applications on a minimally configured machine Background Mode is another great feature of the WiLife Arm Manual Alerts Now system From Background mode you open the full user interface by following these steps v Disable all notifications 1 Click on the Command Center icon in the system tray Y Mute all sounds 2 Choose the Show Command Center option as shown Exit SYSTEM TRAY RIGHT CLICK OPTION DESCRIPTIONS Show Command Display the WiLife Command Center for use Center Hide Command If the WiLife Command Center is displayed this option closes the Command Center Center to the system tray The Command Center is still running in the background Arm Manual Alerts Arm email and mobile phone alert options Now Stop Scheduled If no alert events have been set up the option will read No Scheduled Events E
11. User s Guide WiLife Video Security System V2 0 Copyright O WiLife Inc 2007 No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of WiLife Inc WiLife WiLife Command Center and WiLife Online are registered trademarks or trademarks of WiLife Inc Microsoft NET Framework Microsoft Windows Windows Me Windows XP Windows 2000 are registered trademarks or trademarks of Microsoft Corporation All other product or service names are the property of their respective owners Portions of the WiLife hardware and software have pending patents WiLife User Guide Table of Contents WELCOMETO WILIFEuianacancids ana lia 1 ageet d e WEE 1 Overview of the WiLife Video Security Gvetem EEN 1 Basic COnGe 0I EE EEEE A T E Se 2 SYSTEM ellen 5 A A td edecewbemateiaadileteuaweBoneus tdileteceseeonedseduds 7 users Gude Eh AAA tein O O adeie 7 The Command Center Help SySteM oreren riene arenaer eA ENAKE ea iie AS AKERE aea EEKE EAEEREN ERA KEANE TY 8 GETING STARTED Eu 7 RUE Ee 7 ee len EE 8 Starter Kit CONS a daa acidosis 9 Installation Procedures cccccncncncncncnnnnnnnnnnnnnnnnononanonanenanononenanonononenonanananananenanananananananenanananananenanenanananenanons 9 Step Run the Install Wizard id 9 Step 2 Complete the WiLife Setup Ward 11 KEAN EET o EE EA E A E E A ia 14 Additional ele 15
12. 11K tz tera ena Ing Desciiplivr Cree ruk this Oreat widen E tlet ey UlLil Cu daut Carers eorburce FOOTICAO GC ing ta Using Command Center Applications User Guide Online Search Playback Go beyond live Internet viewing You can now search for and play video clips from your WiLife Command Center online Thanks to WiLife Platinum e Access your recorded video from a site anywhere and at any time e Using a user friendly search tool and numerous search criteria options find video by date time site or camera e Create and save custom searches e Play full video clips You can remotely view the video clips at any one of your WiLife Command Center sites using the Online Search and Playback page on your WiLife Online Account The Online Search and Playback page allows you to browse through video clips or complete a more advanced search The page is simple enough to use that you can wade through video until you find something interesting to watch as you move forward or backward along the timeline of recorded video clips on each Command Center site The Search options are robust enough that you can locate videos of a particular interest based on criteria you specify on a whim or using a previously saved search or quick search It s perfect for situations where you have a pretty good idea of what you are looking for Complete a quick search The Search and Playback feature uses smart search functionality allow
13. 9 sognents al OK No action Done 3 Each camera will indicate the recommended action to be taken for the files associated with that camera Most commonly it simply indicates that No Action is required If some problems have been discovered Command Center may suggest that you execute a Repair or Rebuild operation Repairs are recommended if there are only a limited number of minor issues Otherwise a Rebuild will be suggested Repairs are relatively fast but Rebuild operations can take a long time especially if you have many hundreds of thousands of files You can change the action by right clicking on the Action to Take setting for each camera The actions available are No Action Repair v Rebuild No Action All Repair All Rebuild All Restore All to Recommended 4 Click Perform Actions to start the rebuild process Note Recording and Playback will halt during this operation This procedure may take a long time if all cameras are selected Find Orphan Clips Setup gt Advanced gt Video Maintenance section gt FIND ORPHAN CLIPS button This is a rarely needed and used tool It searches the current video path e g the default C WiLife video for any video files that are not currently associated with a camera This is possible if you have recently removed or changed cameras If a camera has been removed from your Command Center system the video files are still stored on your computer s hard disk But they can t be viewe
14. Contrast Slide the bubble toward the or to adjust image contrast Flip Image Check to flip image vertically when camera is mounted upside down Mirror Image Check to flip image horizontally like a mirror Advanced Set advanced options for the camera See Options the Advanced Options topic below for details Camera View the Powerline adapter network settings Information and Powerline networking conditions for your cameras Delete Click button to remove the selected camera Camera from the list of active cameras in Command Center However it does not delete any stored video clips ADVANCED OPTIONS The advanced camera options allow you to change camera resolution frame rate and other options We expect that you will rarely need to change these settings Command Center writes these advanced options to the WiLife Camera for processing Thus when changing Advanced Options remember to click the Apply button The most common advanced option to adjust is Resolution increasing it to 640 x 480 At the higher resolution you get a sharper image but remember that to use this setting with live viewing you will need a machine that matches or exceeds our Recommended Computer specifications Using an underpowered PC with either higher resolution or higher bit rates may result in video that appears jerky With some power outlet locations for the camera the higher resolution and bitrate setting
15. IF etue aa tu Jad fu fos tas P Aloe Te Sere Tad Typs Stet Ties pn al 1 9 IR IR Pr Aw Alten P pn E ID GE N w anniel 120 Un FAX Tys TT F AJ Ins alakhe En D amm M CG Va Se KH SC wat Mirin Y de Aver C teu 128 Configuring Your Firewall User Guide 3 Click the Add button again Enter the values shown Name UPnP IP Address 172 29 0 0 172 29 255 255 Check All Ports Type UDP Mode Accept Duration of Rule Forever and click Add Click the Add button again Enter the values shown Name DHCP IP Address All Addresses Port 67 Type UDP Mode Accept Duration of Rule Forever and click Add 4 Add Firewall Entry Name DHCP IP address A Y AbAddesses Port 67 AS Ports Type upp DI Add Trusted Address Entry Mode Duration of Aule 5 Accept C Hour C Reject C Day C Month Forever 5 Click OK to close each of the open dialogs Blat Advanced Firewall Settings Tess Musi Vardida b nna a sbe taki de a be dhe weeh aox Our ads a Type Sista Cigi CIRCO CRISS a A A E Stan mu mur E Bens al q P ETA EE O UE Aa EE A kaal WO UU ce hisk 6 You have now successfully configured BlackICE but remember that you may have more than one firewall application running on your PC You need to disable or configure each one 7 Finally you will need to exit Command Center from the task icon and restart ENABLE COMMAND CENT
16. WILIFE PLATINUM FEATURES aa 38 Online Connection MONitOring ken 39 Online iere 41 ONIIME ie EE cc td 42 Online Search Playback dni ainia iodo eb 43 Purchasing WiLifePlatnuUMs cio a io 45 SETTING SYSTEM OPTIONS Ee E EE EE Ee 48 Overview of Command Center Gettinge kA 48 Command Center Setup Tobes 48 Camera Tab Options ssscccissvecs ceeselicesseevesossuceaesesteva dee dee SNE Dada meno NEE dE AE 49 Launch the Camera Setup Dialog irri a paaa aa a a a Ea aaie aa aanas 49 RER E EE 50 Recording Tab OPIO ra 50 Leari About Motion Detection a 50 Review the Recording Dialog Ask 51 Manage Motion Detection Zones ssri ica paran ais 51 Set Motion Detection Sensitivity mrss eseridir erouani niaar anoen AENEAN ENEKEN VNESE ANE r PANEER NENTE 52 sehedule Recording TIMO oi ede eee ee Ree 52 Manage Disk EE 53 Change Video Storage Options corsario 53 Alerts Tab OPON nicol 54 E mail and Cell Phone Alerts Getup EE 55 Outgoing E Mail Server Settings 4c peek he A eae SR Et 55 Addi E mail ee iia AA 56 Create Cell Phone Alerts cui a 56 Remove E mail Addresses is cc 2cissovecs c2et eg Sat aves a 57 Email Recorded Vid O euiiri a ok See ek et Le ee ee 57 IR ele Beie ge 58 setting Desktop Notifications nnise oaa EENS Ed 59 Online VIEWINS Setup iii as 60 Verify System Heguiremenmte EE 60 Remote Viewing Using Cell Phones amp Handhelds ooocccconcconoccnonacononccononnnonancnnnncnnnnnn nn 60 Online Dialog Screen Options coi im ltd Ani ee
17. n rpodizr remedo gr thes demedi ra Da yie eect Freen For some handheld devices you will see a security message similar to this Running a system command on the item might be unsafe Do you wish to there is a time limit of 3 continue viewing minutes When the time expires you are welcome to reconnect and view video again Com iga 2926 WAR Inc Click Yes VIEWING A CAMERA S LIVE VIDEO ON A HANDHELD The Video Viewing Window is used to show video from the camera you selected Windows Media jf af 1 39 Gienn si louse Paying The window consists of the following sections e Name of the Location e Status of the video feed buffering playing stopped etc e Video Viewing Panel e Player control panel that includes the time counter time progression bar percent of size of video panel and basic player control buttons full screen stop play and decrease increase video size Mow Playing 101 Troubleshooting We expect that you will rarely have problems with your WiLife system However in the event of a problem you will find solutions to those issues here You can also find additional resources at www wilife com support Below you will find specific tables directed at solving Installation Configuration Maintenance and other problems Choose the one that best fits your circumstance STOP DO NOT RETURN THE CAMERA KIT TO YOUR RETAILER We are ready to help you get the most benefi
18. the Command Center retains the settings of the camera password name position etc allowing you to move your camera to other needed locations around your home or office In all the Command Center anticipates that you will return the camera to the system If you are permanently removing a camera from the system you can free the camera position by deleting the camera using the Delete Camera command Here are the steps 1 Open the Setup program 2 Click on the Camera tab 3 Click on the camera button for the camera you want to delete 4 Click on the DELETE CAMERA button and click the YES button to confirm delete choice Note Deleting a camera will remove all of your local camera configuration options However it does not delete any of the stored video clips recorded by that camera Recording Tab Options The Setup gt Recording tab allows you to manage the recording of live video from your cameras to your PC hard drive It allows you to manage motion detection schedule recording times and manage disk usage Learn About Motion Detection By default each camera automatically records video any time it detects any motion Recording only motion has the advantage of saving disk space WiLife Cameras also allow you to change from entire image motion detection to individually defined zones These smart cameras have the capability of detecting motion in up to 16 regions which we call motion zones This is useful if you want to
19. 2003 Outlook does not have built in SPAM control but it can automatically block messages from appearing from specific addresses by adding these addresses to its Junk Senders list To Unblock WiLife alert messages or to add a sender to your Safe Senders List right click on an alert message Click either Add Sender to Safe Senders List Microsoft Outlook Express 6 Outlook Express 6 does not have built in SPAM control but it can automatically block messages from appearing from specific addresses To Unblock WiLife alert messages choose Tools gt Message Rules gt Blocked Senders List Scroll through the list that appears and highlight the address representing the Outgoing Mail Server name that you specified for Command Center alert messages i e smtp wilife com Then click the Remove button then OK Eudora Eudora places SPAM in the Junk folder They call their filtering feature Spamwatch To tell Eudora not to send WiLife alert mail to the Junk folder highlight the message found in the Junk folder and choose Not Junk from the Message menu In time Eudora will learn that these alert messages are not junk and will not place them in the Junk mailbox Mozilla Thunderbird 1 5 Mozilla Thunderbird places SPAM in the Junk Mail folder To tell Thunderbird to not send WiLife alert mail messages to the Junk folder in the future highlight the WiLife alert e mail and click the Not Junk button in the toolbar You can als
20. Click to play video Click to pause video Go to the start of the last or current video segment Go to the start of the next video segment Step forward Step back Video slow motion turn jog dial counter clockwise Video fast motion turn jog dial clockwise Use Keyboard Playback Controls Command Center has several keyboard shortcuts which allow you to quickly navigate through video clips Some navigation features are only available through the keyboard controls PAUSE Causes Pause mode like i TOGGLE PLAY PAUSE Toggles CIRESHIFT S Stop CTRESHIFT P between Play and Pause modes INCREASE REDUCE MAGNIFICATION Reduce e MAGNIFICATION Increase time S time line magnification longer line magnification shorter time time span also works for on span also works for on NumPad NumPad PLAY FASTER Like rotating the PLAY SLOWER Like rotating the CTRL CTRL i shuttle control clockwise shuttle control counter clockwise CTRLSHIFT SENTER PLAYBACK CURSOR Sets CTRL SHIFT N Ge Soe p er SE timeline origin so cursor is centered E cutee S s o o ra penne cursor in timeline display ENABLE DISABLE CAM 1 CTRL SHIFT 6 Enables or disables specified 1 6 camera for playback also works for NumPad 1 6 if NumLock on CTRL CTRL gt gt Be PREVIOUS SEGMENT Move cursor to e NEXT SEGMENT Move cursor to start E CTRE SHIFT start of next earlier recorded segm
21. DIZ up for WiLife Platinum Once you control finish the new features are kamen immediately enabled without the need to download software or enter complex license keys Zoom in on a scene up to 2x using lt gt or the shdes Works for both VGA and QVGA modes Loain More About Panen Loan Mere Send Digtal PTZ This chapter highlights the Platinum features found at WiLife Online Online Connection Monitoring Online Connection Monitoring gives you the power to supervise your WiLife Command Center remotely by receiving email and mobile phone messages whenever your WiLife Command Center or cameras go offline or online With this feature you can e Have your own personal security supervisor e Be informed of command center status via connection messages e Get ajump start on a potential camera or site issue e Know immediately when and why a camera or a site goes offline How IT WoRKS 1 Log in to your WiLife Online Account 2 Click on the Connection Monitoring tab 3 Create an E mail or Mobile Phone alert specifying which device you want to be alerted when it goes offline or online the WiLife Command Center or a camera s Note Your ability to create alert notifications is nearly limitless The feature allows you to create as many alert recipients as you want The screen lists all of the e mail and mobile phone recipient alert records you create 4 Edit or delete alert recipient records 39 Using the Comm
22. Enable Online Viewing and enter your WiLife Online user account information Advanced Add a new camera to the system display and edit advanced properties passwords and view system information e Add a new camera to the system or get help finding undiscovered cameras e Change your system password Update system software and firmware 48 Setting System Options User Guide Camera Tab Options Use the Setup Camera dialog to view and modify properties for each camera e g define a name flip the display orientation and adjust the image quality You will find the default image settings work for most conditions However adjusting these options when conditions require is easy and straightforward Launch the Camera Setup Dialog From the main Command Center screen click the SETUP button and choose the Camera tab to modify the camera settings Camera Click the camera buttons 1 6 to select the Buttons camera you wish to adjust Camera Set the name to display on the video screen Name and setup camera button Text Color Click to change the color of the text shown on the video image Text Location Click one of 9 positions within the box to set the screen location for the name Auto Check to allow camera to automatically adjust Brightness image brightness and contrast with changing conditions Brightness Slide the bubble toward to brighten and toward the to darken the image
23. Logging into Your WiLife Online Account www online wilife com gt My Cameras 1 Go to www online wilife com If you have not previously Please Log In logged in the Please Log In page displays These instructions explain how to log in from this page Tr Ing In please omer wore mo Larrean and password 2 Enter your e mail and password Then click Log In You tyo Ce aw fe com account will then be redirected to your WiLife Online page Tmall A Hint If you mark the Remember me next time check box the A system will automatically open your WiLife Online page Fasswod If you ever forget your password you can come to the Log In page and click on the link Have you forgotten your password Instructions regarding this task are found later in this chapter Loar M iimnemterme rettime 90 User Guide Using the My Cameras Page www online wilife com gt My WiLife gt Login The My WiLife page allows you to see all your WiLife sites and cameras on one page Your account page is accessed by The layout of the page is designed so you can easily distinguish between sites and the cameras used for each site In the example below you can see the information and options available for each site Here are some hints to help you better understand the links on the page Status LED Site Name Location Status View All Active Locations Click on the site s name Displays Available Allows you to see the live video displ
24. OF LICENSE This EULA comes with the following conditions e You shall not alter or modify the Software or create a new installer for the Software e You shall not copy the Software except as described below for backup purposes e You shall not reverse engineer decompile disassemble or otherwise attempt to discover the source code algorithms or architecture of the Software e You shall not export the Software or Product in violation of United States export laws e Using the Product for illegal purposes or intentionally using the Product contrary to community standards is expressly prohibited e WiLife reserves the right to modify upgrade and replace the Software by offering new software with or without charge at WiLife s option 3 GRANT OF LICENSE This EULA grants the owner the following rights e You may Use one copy of the Software on a single computer e You may transfer the Software including all documentation to another party provided that the other party shall be bound by all of the terms of this agreement and you uninstall your copy of the Software e You may make one backup copy of the Software e Use of other services accessible through the Software is not covered by this EULA and may be governed by separate terms and conditions 4 OWNERSHIP and COPYRIGHT The Software including all Copyrights Trademarks Patents and trade secrets are the intellectual property of WiLife and are owned by WiLife and its suppliers
25. Playback View allows you to find view and manage your recorded video segments which Command Center stores in a database on your computer Your cameras create these segments according to your settings By default each camera is set to record when motion is sensed You can also set the camera to record continuously during specific times or inhibit recording using the Recording Scheduler See Recording Options in the Application Setup chapter for more details lif TONMAMD CENTER Review Stored Video Segments The Playback Navigation window provides fast access to recorded video segments using the mouse or keyboard The Playback Navigation window consists of the following components Window Timescale Date Time Header and the navigation window which displays the camera name and the recorded video segments captured for each camera Video segments will display as alternating light and dark green shaded bars to better distinguish between video segments recorded consecutively Using the Command Center User Guide To navigate through the segments use one of these operations e Click on the desired date and time e Click and drag the red position line to the left or right beyond the edge of the window e Click on a date in the calendar e Use and gt to step forward and backward through video segments See the section on Hot Key Assignments for more keyboard controls CHANGE DATE TIME WINDOW TIMESCALE To navigate using the D
26. Power Supply to the camera and provides the network connection for digital data communications to and from the camera The cable supplied with the WiLife Indoor Camera packages was specifically selected because it was small flexible and unobtrusive in comparison to a typical CAT 5e cable Note You can find longer CAT 5e cable cables in our online store at www wilife com RECEIVER The Receiver module provides the interface between the PC and the power line data link It communicates with the PC via the USB The PC sends commands to the cameras to configure and control them It receives status from these units as well as the compressed video streams bre The receiver is not powered by the plug USB CABLE The USB connects the Receiver to your PC allowing the network to communicate with the Command Center application It transfers configuration commands to the cameras and receives compressed video streams from them Communication with the PC is accomplished using a standard USB 1 1 or 2 0 interface CAMERA SUCTION CUP Use the large suction cup to hang the Indoor camera on a window The suction cup connects to the back or front of the camera If you screw the suction cup onto the back the camera s lens points into the house If you screw the suction cup onto the front of the camera the camera s lens can be directed to monitor a zone outside of the house Welcome to WiLife User Guide DESKTOP MOUNT BASE The Desktop Mount Ba
27. Power supply to Camera cabling Included cable User provided requirements Connector pin out Illumination Property Size PHYSICAL METRICS Power Consumption Camera Body Dimensions Camera Weight Power Supply Dimensions Power Supply Weight DLC 810e Outdoor Camera OUTDOOR CAMERA FEATURES Processing Power Onboard Image Encoding Onboard Image Processing Resolution Frame Rate Bit Rate Color Depth Lens Focus Viewing Angle Pan Angle Firmware Updates Communications to power supply Power Consumption OPERATING ENVIRONMENT Temperature Range Operating Storage Humidity storage and operating Voltage CAT 5e RJ 45 connectors 10 feet 3 m CAT 5e or better RJ 45 connectors up to 80 feet 24 m Per IEEE 802 3 2 Ix minimum per IEC 61146 1 Up to 8 000 square feet 15 Watts Height 5 0 inch 12 7 cm Width 3 2 inch 8 1 cm Depth 1 8 inch 4 6 cm 6 7 oz 190 g Height 3 8 inch 9 7 cm Width 2 9 inch 7 4 cm Depth 2 6 inch 6 6 cm 5 6 oz 160 g 400 MHz DSP Windows Media Video 9 Motion detection up to 16 zones Auto brightness Selectable 320 X 240 or 640 X 480 pixels Selectable 5 10 or 15 frames second Selectable 150 400 and 750 kbps 10 bits Preset 80 diagonal 50 manual Selectable Manual or Automatic Ethernet TCP IP 15 Watts O to 111 F 18 to 44 C 4 F to 140 F 20 C to 60 C 5 to 95 relative non condensing 85 265 Volts AC 45 t
28. Settings window open click on the Firewall tab and then click Advanced Settings as shown in the graphic below 131 Configuring Your Firewall User Guide T Windows Live OneCare Settings Tuneup Backup Antiveus Antispyware Fuewa Feewal maniare e laan hom yow competes and Books Comnectons thet mht place your conpulls al Ello y Secutty level Move the sidar to change your Firewall settings Auto recommended Automatically allow programs to access the Intennet they are allowed in the currert Windows Live OneCare Firewall pobcy Other settings Show me a notification when Firewall blocks or allows programs E Program List In most cases adding a program to your Program List allows the program to Communicate through the Firewall However for some programs you must also enable specific ports ce peotocols Consult your program documentation for specific information Caution Adding ports ce peotocols to this kat might Increase your security risk ae ee ee t la al albo lia Ports and Protocols eler O a O vt O lt 5 In the Ports and Protocols section locate the Universal Plug and Play Xbox 360 UDP 1900 checkbox and select it so that it is marked Then hit the Apply button The video from your cameras should show up in Command Center shortly after this 132 Configuring Your Firewall User Guide Turning Off Spam Blocking for WiLife E mails If you are not rec
29. Show tips at startup Next Tip Tips of the Day q There are currently approximately 30 tips that you can cycle through 18 Using the Command Center Overview The WiLife Command Center provides a powerful but simple interface for managing cameras recording video tracking alerts and configuring remote viewing Once you learn a few of the basic elements most operations are easy and intuitive TWO OPERATING MODES FULL OPERATION AND BACKGROUND The Command Center application has two operating modes Full Operation and Background In Full Operation Mode Command Center provides you with a complete Windows interface making it easy to monitor and manage your video feeds In Background Mode Command Center closes its Windows interface and displays a small icon in the system tray While running in Background Mode Command Center continues to record video using very little CPU This allows you to use all of your normal applications even on a minimally configured machine Background Mode is another great feature of the WiLife system TWO MAIN VIEWS LIVE AND PLAYBACK The Command Center Windows interface has two main views Live and Playback The Live View allows you to monitor and manage the live camera feeds The Search View allows you to find view and manage recorded View live video Play video clips video segments Arm e mail alerts Protect segments The title bar and the main
30. Stop video and then drag the timeline SELECT CAMERAS TO REVIEW When playing video segments you can select one several or all cameras for review By default all cameras are selected Selecting only a few cameras reduces the volume of video that must be loaded into memory before playing clips This may improve performance on minimally configured machines Here are a few examples All cameras on Garage camera on others off Garage camera off others on 28 Using Command Center Applications User Guide To turn on or off the video for a camera click the green icon next to the camera name SEEING VIDEO SEGMENT FILE DETAILS Press the Ctrl button or move your mouse over a video segment in the playback navigation window The system will display a tool tip that will name the directory the file is saved to the filename and the length of the video segment The graphic below shows this feature k Dir 00 32 AB 00 31 42 File F 000274 wiv Length IM 51 45 QUESTIONS What do the colored buttons next to the camera names mean e Agreen button signifies that the camera is enabled for Playback mode e A gray button indicates the camera has been disabled for Playback mode The green and red video segments will not display These are inter active buttons You can turn the video for a camera On or Off from To turn Off the video for a camera for example click the green button next to the camera name What do the colored
31. TO LOCK Each time the user successfully enters the password Command Center auto authenticates for a number of minutes as specified on the control panel above Wait X minutes to lock So if he has entered 10 minutes then he won t be bugged for the password unless he doesn t use Command Center for 10 minutes Command Center resets the 10 minute timer every time he clicks the mouse or hits a key in Command Center When 10 minutes of inactivity expires an event is fired that is supposed to back out of anything that is active that the user has protected For example if Playback Video is checked it will put Command Center into Live mode If a camera is selected for PTZ it will un select it If Setup Options is selected it will close any of the following forms if open Setup form Disk Usage form email configuration form Command Center schedule form Camera Alert Properties form Event Arm Early Properties form Event Properties form and Manual Alert Properties form For example just to be sure you understand they won t even be bothered to do that if they have entered their password for some other reason and it hasn t timed out yet So maybe they entered it to view the setup panel and then decided to go into playback They won t be bothered again unless it s been idle for 10 minutes Also every time you hide the Command Center it automatically zeroes out the timer so you don t leave any time on the meter so that
32. The trick is determining the e mail address for your phone The typical format for these e mail addresses is yourprovidersaddress com where is your cell phone number Here are a few examples for different cell phone providers Cingular HHHHHHHHHH mobile mycingular com Sprint HHHHHHHHHH messaging sprintpcs com T Mobile HHHHHHHHHH tmomail net Nextel HEHHHHHHHH page nextel com Verizon HHHHHHHHHH vtext com AT amp T HHHHHHHHHH mmode com For example if my cell phone number is 123 555 7890 and my cell phone provider is Sprint my alert e mail address is 1235557890 messaging sprintpcs com 56 Setting System Options User Guide Because of limits in many cell phone messaging systems most will not send you video frames or video clips To set up the WiLife Command Center to send alerts to your cell phone follow these easy steps 1 NO OI PS WN 8 Click on the SETUP button Click the Alerts tab Click on the button Email and Cell Phone Setup Click the ADD button The Edit Email Recipient screen displays Click the Mobile Phone radio button Enter the full cell phone number in the available fields Click the drop down arrow and select the mobile phone provider you use Click OK The cell phone number is added to the panel of Email cell phone addresses Note You can enter up to 10 email and cell phone addresses Remove E mail Addresses Set
33. Wizard Your camera s should be located and up and running within minutes 118 Configuring Your Firewall User Guide Norton 360 1 2 3 Norton 360 Open Norton 360 Run quick comprehensive of custom scans View Statstics See what Norton 360 has done for you tatety Chock tor Updates Run LiveUpdate to check tor protection and program updates Manage My Account Manage your Horton Account suba cigh0n and more instal Norton Add on Pack Downivas and instali anti spam parental coetrola and ad Gloching Your trial period for Norton 360 has 14 days remaining To easure Continued operation click Options Tasks Settings Settings Backup Tasks 7 Back Up OH Change Backup Settings Update an asisting Oactup Customize Ihe what where and when of your Dectups ol Restore Change Advanced Settings Reteve Mes from your backup locaton Custome your advanced settings In the Settings section click Change Advanced Settings 119 Configuring Your Firewall User Guide r E 42 Norton 360 ter f Norton 360 Advanced Settings Heip Sepporni Advanced Settings Settings Virus amp Spyware Protection Settings 3 Tranascton Securty F Automatic Notion 360 Updates KE Firewatl Protection Settings T DT T Hide Automatic Scan Popupt ES Task Scheduling Settings x Undo amp Exciudo 4 Click on the Firewall Protection Settings e Norton 360 1 aca Norton 360 Firewall Pr
34. a Program dialog click the Change scope button and then select the option Any computer as shown Finally click OK to close each dialog Lott a Program ye AN ah swe A o Lan Gees E PEE TEP e ln AN Ji KW d LEE wen ned SCH KA DC ECHT let H WE Chanar Scope Tan Pr ee te ate dd da ar abr haal ed n E A Ch Ea De wan Em KT KSM Eva gh 192 SEI 19 2 S22 AAA Remember that you may have more than one firewall application running on your PC You will need to configure each one 111 Configuring Your Firewall User Guide Norton Internet Security 2001 2005 WE f Program Control Norton Firewall is a component of several Symantec security products including Norton Internet Security Norton Personal Firewall Symantec Client Security and others In most cases e E obese i SiN eee eta Norton will automatically recognize that Command Center is attempting to access the network It will display a quick configuration dialog You must follow all of these steps to ensure Norton 2001 2005 will not block Command Center AL Mediun Risk 1 Run Command Center to allow Norton to display Program Control dialog If Norton displays the Program Control dialog choose Permit Always In any case continue to the next steps Open Norton Internet Security from the system tray shown or from the Start All Programs menu he On the Norton Internet Se
35. attach either a frame from the captured video or the video segment WiLife s Command Center alerts are excellent news for you but perhaps bad news for your sixteen year old son who wants to play around with your new sports car Your garage camera can send you an e mail alert if anyone gets close to the car Welcome to WiLife User Guide Some of the great features of the WiLife Command Center include 6 Camera live view Concurrent recording of video from all cameras User definable e mail and cell phone alerts Automatic disk storage management Powerful video archive search and playback Password system security The WiLife Command Center uses a portion of the disk space on your PC to store the video captured by your Cameras In the default setup the Command Center only records video when there is motion detected by a camera or during times when you have set a fixed recording schedule In either case The Command Center stores each video event as a separate clip to your PC s hard drive Some of these clips may be only a few seconds long while others could last hours As a Setup option you specify the maximum amount of disk space allocated to the Command Center for video file storage Once the WiLife Command Center reaches this limit it makes space for new video clips by removing the oldest clips With the default camera settings a typical home system with four cameras will use approximately 2GB of disk space per week 4 ANYWHER
36. camera names mean e Yellow camera names represent cameras that are enabled for Playback mode e Gray camera names represent cameras that have been disabled for Playback mode The following graphic shows an example of this feature CHANGE REVIEW DATE The Calendar allows you to more easily go to and look up recorded video clips from a specific month and specific day The Calendar works with the Stored Video Segments window once you have selected a month and day the recorded video clips will display in that section The current day is circled in red Days in which video segments were recorded appear bold You can click on any of those days to display all of the video segments in the time grid You can also click on the month or the year to change those viewing options The Calendar section uses arrow buttons at the top of the calendar to navigate forward or backward through the months 29 Using the Command Center User Guide Play Video with Onscreen Controls Like any DVD player the Playback Controls allow you to play pause adjust speed and step through your video segments You use the controls by clicking on each one If you hold your mouse over the control Windows will display a tool tip indicating the name of the control We also provide keyboard controls which we describe below Use the following list of icons and descriptions to help you understand how to navigate through recorded video segments
37. cell phones and wireless handhelds Of course these devices require Internet access either through a cell service provider or wireless Internet hub depending on your device Note Cell phone users should subscribe to an unlimited data plan to ensure cost effective access Anextek SP230 Asus P535 P525 P505 Audiovox PPC 6601 PPC 5050 PPC 4100 SMT 5600 Cingular 8525 8125 3125 Dopod StrTrk S300 E ten M600 P300B Gigabyte GSmart Gotive H41 GSMK Cryptophone Hitachi Pocket PC phone HP iPAQ hw6500 series h6300 series HTC MteoR TyTN Universal Wizard Blue Angel Typhoon Amadeus Magician iMate SmartFlip SP5 SP5m K JAM JASJAR Microsoft Flextronics Peabody Motorola Q i930 CN620 MPx MPx100 amp MPx220 Neonode N1 02 XDA XPhone Orange SPV C600 C550 Palm Treo 700w Pantech PH S8000T Qool Labs ADA Samsung BlackJack SCH i730 SCH i600 SGH i300 Sharp W Zero3 Siemens SX66 Sierra Wireless Voq Phone Sprint PCS Vision Power Vision T Mobile Dash MDA SDA Verizon XV6700 Above Net Top100P Acer n20 series Asus MyPal A730W Dell Axim X51v X51 X50v X50 X30 HP iPAQ hx2400 series hx2700 series hx3700 series hx4700 series i mate PDA2 Intrinsyc Carbonado BROWSER Common Requirements Browsers Juniper Systems Archer Field PC Lenovo ET960 Mitac Mio A201 MP2 Solutions MRT300 Olympus Tough Digital Assistants Toshiba e805 e400 e405 e750 e755 e800 e805 Windows Me
38. croodown fidd and clicking the Movs oston WO Click w play the v dec in the Windows Media Flay2 ESS Click n share this videe file via e mail Using the Command Center User Guide Online Video Sharing WiLife Platinum gives you the ability to share video files you ve stored online with friends family employees and even local law enforcement We call it Online Video Sharing and it s so easy to do Online Video Sharing allows you immediate access and ability to e Share fun videos e Help substantiate or refute a claim e Help solve a crime e Create your very own security minded community with friends neighbors co workers etc How IT WORKS 1 Whenever you find a must see and share video on the Storage tab simply click on the Share button for the desired video file 2 Enter the e mail addresses of the parties you want to see the video 3 Type an introduction for the video up to 200 characters long 4 Click Send SITE yen 7 00 30 PM Cffiza CC 00 11 135 64 KB D Ulick the SHARE outon wher you 1 a videc clip you just have to send Ihe Share Video File screen displays as shown lm E mail lo 3 E rer e mail scresses seos aed by vumm 127 139 Mrs omg ing abe eris LC 123_2008 una Lew dawg YOR CIMA corr kal KU e ale UU 1 2 4 UI Fr LUUUR Zut ES Date 311 2007 Timna 7 12 FM Du ann 1 Ite amd Sunday Maich 12 201 12 Uside A Add aPersonal Messagecoptiae ce
39. display in the e mail alerts that open your WiLife Online account and allow you to view the video that triggered the alert Recording and Alerts Schedule Screen Overview The Recording and Alerts Schedule Screen allows you to create edit or delete recording and alert events using a simple click drag and release calendar The calendar displays only one week each event scheduled occurs every week There are four types of recording and alert events you can schedule Arm Alerts Create an event that arms alerts during a specified period of time for specified cameras and on specific days Email and mobile phone alerts will be sent during these time periods No Motion Create an alert event in which an alert will be sent if no expected motion has occurred during the time period Perfect for situations that have to happen such as the kids walking into the house after returning home from school or an employee arriving on time to open the store If this event type is selected the user can further indicate whether he wants to be notified by the first qualified motion event during this interval or the last Continuous Recording This causes Command Center to turn recording on during the time period 79 User Guide Turn Recording Alerts Off This selecting causes that no recording even with motion will occur during the time period There will also be no alerts sent but this would be the case anyway It might
40. ein ci n 124 McAfee Personal Firewall a dde 126 BlackI GE le EE 128 Windows Live gl 131 Turning Off Spam Blocking for WiLife Emailen 133 FC HET MD eee ee 133 EarthLink Total Access and Web Mail ENEE 133 EM ii A a 133 HOM EU 133 Klee NEU UR 134 ELO VUE 134 Microsoft Outlook 2003 cocida 134 Microsoft Outlook EXpresS D 134 EUG Aia A A A A 134 Mozilla Thunderbird 4 5 uri adds 134 Opera M2 sedis eaten Sethi teeth aati A A ae addi asin ets 135 SPECIFIC TON Sd ten A ont oad ele hoe A kote Shae ead bas Shed 136 System Computer Requirements ssu kies koartsein anani Na N PENA A AREAN EA AIAR SSNAN EARNE ANEREN EANA 136 Online Viewing Requirements ek 136 DVC 810i Indoor Camera EEN 137 DLC 810e Outdoor Camera EEN 138 DLC 810 Spy Cameras a A EAA 139 Powerline N tWOrKING eecceeeeeeeeeceeeeeceeeeeeeeae e 140 Wall and Ceiling Mount Imetallatton ENEE 141 SOFTWARE LICENSE AND HARDWARE WARRANTY 142 Command Center Software Uicense uk 142 kimited ProductWartanty ia sachets ete A A Alene eel 144 REGULATORY ANDSAFE EE 146 Regulatory Information 146 Safety Information REENEN 146 Use with Power Conditioning Eoutpmenmt EE 149 Powerline Network Limitations EEN 149 vi Welcome to WiLife Introduction Thank you for purchasing the WiLife Video Security System As you already know WiLife is a robust video monitoring system for your home or small business allowing you to view live streaming video from up to six cameras S
41. eliminate detection along the road and limit it to the parking lot only Motion detection works by comparing the difference between consecutive frames of video and calculating if any scene changes have been detected 50 Setting System Options User Guide Each time the camera detects motion it alerts the Command Center software and records the event and a few prior frames Once motion is detected the system records uninterrupted until 5 seconds after the motions stops This could create seconds or minutes of compressed video Review the Recording Dialog From the main Command Center screen click the SETUP button and choose the Recording tab to modify your recording and disk usage settings Camera Click the camera button 1 6 to select the camera Buttons you wish to adjust Detection Slide the bubble toward the to reduce or Sensitivity toward the to increase the motion sensitivity for the selected camera Display of Check to see zones on the live view of each Zones camera during motion detection Clear All Click button to delete all motion detection zones Zones for the selected camera Clear After clicking within one of the detection zone Selected click this button to delete the chosen zone You Zone can also simply press the Delete key Enable Click to set the entire image as one complete Entire zone Default Image Schedule Click button to open the Recording Alerts Recording Schedule S
42. great video security products Over the next months and years you can expect to see additional cameras services and software targeted at giving you a whole new way to look Welcome to WiLife Welcome to WiLife User Guide System Components WILIFE CAMERAS WiLife Cameras are the smartest cameras on the market At their core is a 400MHz processor Using the processor they automatically to adjust the video picture for changing light conditions auto brightness detect motion and encode video using Windows Media 9 Video file format When WiLife cameras detect motion they record the event and save it to the WiLife Video folder The WiLife Command Center supports up to six cameras INDOOR CAMERA The Indoor Camera is our most flexible surveillance camera because of its 3 versatile mounting options that make for easy monitoring for nearly every location It is our top selling product The camera lens sits on a bubble which you can move to change its viewing angle Additionally you can adjust the focus by gently turning the lens clockwise or counter clockwise as necessary You should find the focus setting works for most locations We designed this Indoor Camera for indoor use However we specifically designed it to peer out of a window to monitor the out of doors using the included suction cup which you can mount to the front or the back of the camera Indoor cameras can also sit on top a desktop bookshelf wall or ceilin
43. menu or by right clicking on the McAfee icon in the Windows Task bar Lips Sav tor eh yt Dey naira ind esine rena morok AE w canoa Fra rs Sten RE FA csik Warts Sparkie All Hu aarme e y MAT a taman mes Lana bpa t 2 On the McAfee Security Center page click the Personal Firewall Plus tab to show the Firewall Control Page Next click the View the Internet Application List to show a list of managed programs rry ancur ty ran rier ty rer dr co ee de a har prrhh ow se a HZH Hehe gn lee d ice di ek Dote ards ise MAS d gt Al MA AA ye vie o AA m A e e ra alba anes R Ly alba ven e Eeer KE EE AAA miden ustbhins Doria a uo Der tr AN rro cm taa Lale cd nn 4 tele ds nn Bite mite ce HTC ce Ors ur Ors bone Do part 126 Configuring Your Firewall User Guide 3 From the Internet Applications page click the New Allowed Application link to open the Select Application dialog Now enter C Program Files WiLife Command Center exe in the File name field and click Open r Anpltrarian Pa Alcan fe Ed take ives te e OF Wh ETETEN 4 Le zm wt ee eet DAI fee tty zi Le SE ME j GE Tu Aren rr zx W Dae tere eve te ee H Zo Raw Bad An INES oa gt aui Aves saad Be D Erem br 4 Finally you can confirm that Command Center is in the Internet Applications list and marked as Allow Full Access along with other networked applications
44. names might be Garage Entryway Foyer Kitchen Storage Area Front Door Porch Family Area etc Click Next gt to continue 13 Getting Started User Guide Firewall Setup It is very likely that you have one of many Firewall applications running on your computer These applications protect your computer from unwanted network connections which sometimes are the result of viruses Because Command Center creates a new network using your home wiring and uses your Internet connection for e mail and remote viewing you will need to configure your firewall to allow these connections The Setup Wizard will attempt to configure the firewall used on your system If needed we have provided an entire chapter titled Configuring your PC Firewall that you can use as an aid Most firewalls will prompt you to Allow or Block access to the network by Command Center You should always choose Allow when the program reads Command Center ATTENTION If you are using Norton Firewall or Norton Internet Security you must review the Norton Internet Security by Symantec section of the chapter Configuring your PC Firewall Simply accepting the automated prompts may be insufficient e Ifyou are running Windows XP Service a X Configure and Test Computer Setup it LukWerks will now configure and test your system to get you going fast The first time you run Werks we configure and test the following teg Y Configure and Text Po
45. need to delete a recording or alert event 1 Click the Alerts Scheduler Front Control Panel gt View Schedule The Recording and Alerts Schedule Screen displays Note The Recording and Alert Schedule Screen is also accessible through Setup gt Recording tab gt SCHEDULE RECORDING TIME 2 Right click on the desired event and select the option Delete Event Note You can also double click on the desired event This opens the Schedule Event Properties Screen To delete the event from this screen simply click the button Delete Event and then click OK 87 Using Online Viewing Using the WiLife Command Center and your WiLife Online account you can access live video from your cameras anywhere in the world using a Windows Media enabled Internet browser wireless PDA or mobile phone When you enable Remote Viewing your WiLife Command Center becomes a video server ready to publish video through the secure WiLife network over the Internet to you wherever you are WiLife intelligently creates the most efficient path through your local routers to your remote device You connect to your video feed by going to www online wilife com and logging into your My WiLife account using a username and password you set Once connected to your account you select the site and cameras you want to view The WiLife server then routes a live video feed to your device During this process WiLife automatically determines your system s firewall
46. outlet for your camera perhaps one closer to your PC Click the Rediscover button on the Setup gt Advanced dialog Verify that the camera ON OFF button on the main window is set to ON Refresh your environment To do this 1 restart you computer 2 reset your USB by removing and reconnecting the USB to PC cable and 3 reset your cameras by unplugging and re plugging them into the power outlet Verify that your powerline network has proper IP address setup If you have been running Command Center V1 4 this will be an IP address of 169 254 X X After you have installed and run Command Center V1 5 your Command Center USB adapter should have two network addresses 172 X X X and 169 X X X Seen via the Advance button in Network Connections TCP IP Properties of Windows Control Panel My cameras appear for a few seconds an then go away This problem is most commonly caused by a USB socket that is underpowered These sockets do not provide the electricity necessary to power the WiLife receiver This is most common in PC s built prior to 2001 You have two options e Add a new USB 2 0 card to your PC or laptop e Add a powered USB hub between your USB socket and the WiLife USB receiver 102 Troubleshooting WiLife User Guide Camera suction cup comes free from the window e Clean the window to ensure an airtight fit e With your fingertip place a very light layer of vegetable or olive oil around the edge of the sucti
47. re connect and receive another 3 minutes viewing time as many times as you want 89 User Guide If you would like to use Direct Mode and not be restricted to a time limit you can enable UPnP on your router H you cannot enable UPnP you can manually set ports in the router for Command Center to use The port addresses Command Center uses are 20570 to 20575 Contact the manufacturer of the router or see your firewall or router documentation for complete instructions about manually configuring ports If you are using Relayed Mode you do not have the option to switch to Direct Mode Mobile devices will always use Relayed mode Online Viewing From a PC Note This process assumes that you have completed the setup steps for Online Viewing Online Viewing is a process that consists primarily of two easy steps logging into your WiLife Online Account and selecting which camera or cameras you want to view This section shows you how to accomplish those tasks Our Online Viewing feature however offers more options that help enhance your experience We will discuss those in the following section as well The layout of the section s topics are as follows e Login to your WiLife Online Account e Use the My Cameras Page o View the video feed for one camera o View the video feed for all cameras o View the video feed for your cameras using the cycle feature o Using the Video Viewing Window o Viewing video in Direct or Relayed Mode
48. recipients that has been set up in the Setup gt Email tab screen ADDING AN E MAIL ADDRESS Fada Email Recipient ix 1 Click the ADD button The Add E mail Recipient screen l displays Emad Address 2 Click the E mail Address radio button 3 Enter your e mail address in the available field O Mobile Phone 4 Click OK The e mail address is added to the list of E mail cell phone addresses Select moble phone provider EN Note You can send a video to a cell phone by clicking the Mobile Phone radio button and entering the cell phone number in the appropriate text boxes EDITING AN E MAIL ADDRESS 1 Inthe E mail Recipient s window click on the e mail address you want to modify 2 Click the Edit button The Edit E mail Recipient window displays with the address you want to modify showing in the text field 34 Using Command Center Applications User Guide 3 Modify the address and then click OK The modified address is added to the list REMOVING AN E MAIL ADDRESS 1 In the E mail Recipient s window click on the e mail address you want to delete so that it is highlighted 2 Click the Remove button The e mail address is removed from the list of e mail recipients Properties Dialog Window When the cameras record video the video is saved as a zt Windows Media Video file wmv Wil fe Command Center automatically applies metadata to each video file General in order to make
49. saved default is WiLife and rename the file from the default name Delete Camera Removes the camera from the Command Center Change Camera Order Allows you to change the camera number for the camera you right clicked on Print or Save Live Video Frames Using the Video Window context menu right click on one of the windows in the Live mode you can choose to print or save the current image displaying in the window PRINTA CURRENT FRAME When you select Print Current Frame the Command Center uses the Windows print interfaces which will automatically try to adjust the picture to match your printer s capabilities You may not get great results when printing to a black and white printer You find these options only on the live view context menu SAVE A CURRENT FRAME When choosing Save Current Frame Command Center gives you the ability to save a current frame in four formats JPEG BMP PNG and TIFF If you select to save the frame in JPEG format you have the ability Sem Si to select the quality setting by entering a quality figure from 1 to Pore PEA j OF SCs 100 or manually moving the quality bar as shown in the K ES graphic below A rd The default name of the file represents the camera name and a date However you can change the filename aiii Command Center also remembers the last file type you selected Sanger the directory you saved the last image to and the quality options SI y
50. someone else could walk in right after you hide Command Center and find that there s still five minutes of time on the timer ACCEPT CHANGES You can change your password or edit any of the Access Control options or both by clicking Accept Changes 13 Setting System Options User Guide Note If you are not subscribed for Wil te Platinum the Access Control section is grayed out Thus the Exit Command Center function is the only one available under the non Platinum running Command Center which requires a password if a password is set to exit Command Center Similarly if you are running WiLife Platinum but no password is set the Access Control section is also grayed out You can change your password or edit any of the Access Control options or both by clicking Accept Changes Check for Software Updates Setup gt Advance gt Application Updates section gt CHECK FOR UPDATES button Command Center will compare the software and firmware version dates recorded on your PC with the latest versions available online If your PC shows an older date for either one or both of them Command Center will offer to download and install the latest version using the Software Manager Wizard To check and download new Command Center updates Go to the Setup gt Advanced tab and click the Update Camera button The Software Manager Wizard opens and checks for newer versions of the software EA Software
51. space is on your PC If your PC already has video files stored on it the amount saved will display in the Existing Command Center Video field Wile Vides Mob e L e mer The Setup Wizard automatically sets the Command Center SEN Video Allocation at an amount that is 20 of the total free space or to the amount of the Existing Command Center Video files whichever is greater You can adjust the setting by moving the status bar above Adjust Command Center Disk Allocation When you have finished setting disk allocation click Next gt SET UP REMOTE VIEWING ACCOUNT This screen allows you to enable remote viewing on Internet t ere Setup Wizard connected machines Setup Renote Viewing Arco sl Soe roro vewng on Inerme gt comected rachires What is remote viewing It is the ability to access live video from your cameras from anywhere in the world using a pp y mi e bacilo cales Windows Media enabled Internet browser or cell phone Creete mew rore rivin mt The default option on this screen is to create a new remote viewing account If you want to create a new account simply click Next gt C Do this latas Vis marti remite viewing arrant If you already have an account and want to use the existing homaber Alo dis a prepared le Pate Von account to view the cameras on this new network click the Rn Lee Cave 11 Getting Started User Guide radio button for Use existing remote viewing ac
52. specified in the Setup gt E mail tab screen gt Outgoing Mail Server field 2 Open the Junk folder and open one of the WiLife alert e mails Click on the option Allow Sender 133 Configuring Your Firewall User Guide Yahoo Mail Yahoo Mail places SPAM in the Bulk Mail folder Yahoo uses a mail filtering system called SpamGuard which is automatically activated The Bulk Mail folder is generated when you receive your first message that appears to be spam Spam is automatically deleted after 30 days If a WiLife alert message is placed in your Bulk Mail folder click on the Not Spam button while viewing that message GMail GMail places SPAM in the Spam folder All SPAM is automatically sent to the Spam folder where it is automatically deleted after 30 days If an alert message is found in the Spam folder click in the checkbox for the alert e mail and click the Not Spam button along the top of the spam list You can also open the alert message and click the Not Spam button at the top of the message Unmarking messages moves them to your inbox To prevent WiLife alert e mail from being marked as spam add the outgoing mail server name i e smtp wilife com as a Contact This server name is the same one that you specified in the Setup gt E mail tab screen gt Outgoing Mail Server field In the Contacts list click Add Contact GMail always delivers messages from your contacts Microsoft Outlook
53. thc Afoow Pessonal Firewall Plas Wehe E personalfirewallplus eine Di algrs Appik xion vamo Fic Mam Permesions EA Ala Neste Fr dd Conch A Anw Foll An ve RAA Ala Deen Fi wd finia Me Tan An Anw Fall Ar s Dai Me Ta ces FA ld MEI Ala Te J mila G ns Full An vn Oh Ain Sr alc ale e d Pape nen rain Bue Full Ar re Inter nek WAL Fas ally edt mieis Auer Full Ai vn Amir ines Ala aid e dees mege Anw Fall A oa ALA va AT di RETA Muw Full A P Adhie Kan We ue Auw Fub Aucis 5 Parar dd qe Arbed Gu Full A Va PE Gibuund Cvents at A Mppkcation Detads EH 4 oved aganir w ven kose AEkabcH H MES ER Change Pei mision Ta AU CENA E Pipa EA Nada e de dor A areor WD tor r edo TS a Hale erculeal one 19 42095 7 20 Au Waar zeg Pacers alaridos Full doesn part lado Ta Santa fragil P VIT ro dota wim ar computo El idee Agh alari kie Boater Trani F Adcess 159 254 161 2593 Netmesx 255255091 5 You have now successfully configured McAfee but remember that you may have more than one firewall application running on your PC You need to disable or configure each one 6 Finally you may need to exit Command Center from the task icon and restart for the changes to take effect 127 Configuring Your Firewall User Guide BlackICE Firewall BlackICE is the least friendly of all the firewalls we review here There are two common implementations of BlackICE those that have purchased a retail copy of PC Protection Fir
54. them more self documenting and definable from other video clips Camera Caml Details written to the video clip include the camera Start Time Thursday March 29 2007 12 26 PM number camera name bitrate and whether the file has Video Fie C LukWerks Video 00 12 AB 00 01 22F 00 been protected triggered an alert and was uploaded to your WiLife Online account Duration 00 00 07 ae Though the default title of the video clip is the camera Cuan ten E number and the date time it was recorded you have the File Sze 124KB ability on this screen to enter a new title and add unique e on Sen notes about the video clip in the available Description panel Frame Rate 15 FPS Many of these attributes display when the file is opened Bk Rate 400 Kbps Upload Now in the Windows Media Player Triggered Alert Protected C Uploaded Note All of these metadata flags can be used as search Title criteria using the Online Search and Playback tool Cami Thursday March 29 2007 12 25 53 Description Online Viewing With WiLife Online you can monitor nearly live video feeds from all of your WiLife Command Center sites over the Internet to Windows Mobile enabled cell phones Internet Browsers and other devices that support Windows Media 9 Video You may have set up this feature when you ran the Setup Wizard If you did not set it up at that time please complete these steps to activate 1 Connect your Command Center PC to the Internet using a high spee
55. times Remember 12AM is midnight not noon e Check your recording schedules to ensure you do not have overlapping schedules that conflict do not know my SMTP account information Contact your e mail provider for details on connecting to their SMTP server You can usually find this information on your e mail provider s Internet support page e Create a new e mail account using gMail or other e mail services that supports SMTP www gmail com My alert e mails are being rejected because of size Most e mail providers limit the maximum size of e mails and limit the cumulative size of all e mails in your system e Delete or archive outdated e mails from your system e Contact your e mail vendor to have them configure your account for larger e mail messages e Select a smaller alert message type The Send Text Message is smallest and the Send Video Frame e mail is usually about 50KB lam getting too many e mail messages Command Center sends an e mail alert when a camera detects motion and the length of the motion meets or exceeds your settings To reduce the number of messages you can e Reduce recording events by reducing motion sensitivity or changing motion zones on the Setup gt Recording dialog e Increase the Minimum Motion time on the Setup gt E mail dialog e Increase the Maximum Frequency time on the Setup gt E mail dialog 103 Troubleshooting WiLife User Guide Video Pro
56. to frequent electrical storms equipment damage and user exposure to hazardous voltages can be minimized by the proper installation of lightning rods and lightning arrestors Please contact a licensed electrician for further assistance Unplug the system from the wall outlet and refer servicing to a qualified service facility under the following conditions e When the AC plug is damaged e If liquid has been spilled into the system e If the system has been exposed to rain or water e If the system does not operate normally by following the operation instructions e If the system has been dropped or the enclosure has been damaged e If the system exhibits a distinct change in performance e If the system emits smoke or odors e If the system emits any audible sound PROTECTION AGAINST PHYSICAL SHOCK Reasonable care should be taken to minimize the possibility of WiLife components experiencing physical shock Because of its many mounting configurations the WiLife camera is particularly vulnerable to damage by falling Use the following guidelines to protect the WiLife Camera e Do not place the camera in an area where it will be exposed to solvents caustic gasses or strong air currents e Do not place the camera in an area where it can become dislodged by bumping knocking striking or other physical forces WINDOW MOUNT SUCTION CUPS e Place suction cup only on a flat clean dry window or glazed surface e Ensure the camera
57. to be sent Desktop With WiLife Platinum activate desktop Notifications notifications that notify you when there is WiLife motion on your cameras Desktop Platinum notifications display as popups on your PC s desktop and display a thumbnail image of the event and play an alert tone 54 Setting System Options User Guide E mail and Cell Phone Alerts Setup SEND ALERTS USING ACCOUNT Enter the account information for the e mail server you will use fy Email and Cell Phone Alerts Setup E for sending alert notifications Information required to enable this SZ option is your e mail address account username account Send Alerts Using Account password and outgoing mail server address Saloti tha quel account hom which to send Gets Note Go to Outgoing Email Server Settings for a list of the more Emad Address mpake Evite com popular web email service providers that includes the addresses Useename moske for each If you don t find your email service provider listed anze eeeceeee please contact them to get the address for the Outgoing smtp Outgoing Mad Server 2 wale com mail server Sorc late Tos Erter the emad and cel phone addresses lo receive alerts SEND ALERTS TO SECTION mostker Guide com Recpentr Enter e mail and cell phone recipient addresses for those you want al nt ii Ca ee Ce Test Alerts ADD EDIT REMOVE BUTTONS Send test message to check configuration Tem Use the Add button to add email and cell phon
58. to plug in the USB Receiver Veure Sainpa Wizard i Plusy in Your Cases es Plug the USB Receiver Module directly into a wall outlet near Faeton camera for VCO survetierce your PC Curas row come es oti pos poales adoha therminto o maby osht Use the included USB Cable to connect the USB Receiver EE EE EE Module to one of the available USB ports on your PC SN Click the Next gt button when you are done ein E OA ef Dy Note The USB Receiver Module has built in surge protection and must be plugged directly into your wall outlet It is highly recommended that you do not plug the USB Receiver Module into a surge protected power strip Plugging the USB Receiver Module into a surge protected power strip may reduce the Gus Js Coma quality and performance of the WiLife system A A DY OWENE YOMG A 12 Getting Started User Guide 1 STEP 3 PLUG IN YOUR CAMERA Y wil i Semap geg S F Configure and Tes Computer Setup Bn E With the receiver plugged into your electrical outlet you are cor space wall nene ne CEO End and ESTE ENEE you ng fat V ready to plug in your cameras g s The fick tare zm an Command Cta ve configure ond test te ohowing toss Start by installing your cameras in a location near SE your PC This makes it easier to adjust the focus if A Contigare Winders Pis eck Otte Fest necessary Once you have focused your camera SC st select a new location for the camera and use one of SS the c
59. we provide you with instruction for both the automatic and manual configuration methods windows Securty Akri IR ENABLE COMMAND CENTER AUTOMATICALLY J mr kostas a ean When you first start Command Center Microsoft Firewall will Wa ret oe fe eee te eeneg automatically provide you with a Windows Security Alert asking you wie ce whether you want to block Command Center You should always choose Unblock when the program name is Command Center and Y ae the publisher is WiLife mer DER ES A A A AS TS LTN Done ees A o i te he NL A n DS ENABLE COMMAND CENTER MANUALLY In some cases Windows may not provide you with the automatic alert or you may mistakenly choose to block Command Center In these and other cases you need to configure the firewall rules manually Follow these step by step instructions 1 Open the Control Panel from the Start menu Next open the Windows Firewall using one of the two examples below From Category View pick Network and Internet Connections and then Windows Firewall b sudas n M 2 fw O 20 Pick a category Qrt ei Kkaruce Ee Zw i Sal Favs Deo de fie re kr Sea Cisne Flies bal et Hile seg e bert ve ite gs Ne P viette 13 BHIN Agee Q eo ug Zeie or pick a Control Pana Icon Ardenner bol CATAS Ir OT oa Howry enn A a urma Berd lt In the Classic View choose Windows Firewall fzre al arel e suda n W Diao a ads si Lon bo
60. 0 degree lens would show the full 120 degree image with no options to zoom out any further When you zoom in you see a subsection of the full image From this viewpoint you can pan and tilt to the edges of the full image represented by the lens in the camera The camera can zoom in or out of a picture up to 2x in both VGA and QVGA mode Note In order to use digital pan tilt zoom each camera that participates must be updated with the latest firmware If a camera is not updated with the latest firmware the WiLife Command Center will inform you via a warning message when you attempt to use the feature Simply click OK to update the camera Upon updating the firmware your updated cameras will be automatically rediscovered The Pan Tilt Zoom section is located on the Live View screen It includes numbered icons that represent each camera a replica of the streaming video from the camera selected up and down tilt buttons left and right pan buttons and increase decrease zoom buttons The following graphic displays the components of the Digital PTZ section and applicable notes regarding how to use them Digital Pan Pan Options Tilt Options Tilt Zoom is Click lt to pan left and Use the A to tilt the camera a WiLife Platinum the gt to pan right 4 up and the V to tilt it down Feature Set PTZ Options Use the SET and alphabetical buttons to set specific pan tilt or zoom views for each camera Camera Numbers Click on a ca
61. 2031 powerline USB adapter powerline performance irtal Directory CAProgram Fles Wife Command Center bandwidth test cameras motion detection and ARR NA Ure Hode ebe View Se A ree PC Tene Zore Offset 360 cartes email notifications These details are used by WiLife FC Oaren Tes 4 16 2007 8 48 39 AM technical support staff to better troubleshooting Last PC Tene Caliteation 4 16 2007 7 59 17 AM problems PC Timo Error 00 00 00 01 290 NIP Tene Server time a rist gov server 1 Also create a diagnostics report to send to WiLlfe EE s A A USB Adapter Connection o Passed technical support Clicking the Send Info to Support GSB Date Connection O Posies will compile the diagnostics report USE Password Match O poses WiLlfeSupportInfo ZIP file O o SEN Ca no Networks gt as Diagnostics Compiling Note While the diagnostics parra ers information is being collected video from your Witife Online j cameras will be temporarily disabled Lacson Username Installation Note Log files were created during the Status bsconected H Streaming Status installation process in order to collect ss apa ie troubleshooting information These files are included Disk Usage S in your system s diagnostics summary Send foto Sanat Gel 78 Scheduling Alerts amp Recording Events Scheduling Alerts Overview The Scheduled Alerts feature gives you the ability to easily create scheduled events which cause D recording to take place or which arm e
62. 4 m Per IEEE 802 3 Ethernet TCP IP 2 Ix minimum per IEC 61146 1 Up to 8 000 square feet 139 Specifications User Guide PHYSICAL METRICS Power Consumption 15 Watts Height 4 0 inch 11 cm Width 6 inch 15 cm Depth 2 inch 4 5 Camera Body Dimensions cm Camera Weight 1 lb 453 g Powerline Networking WiLife uses powerful power line networking technology to allow users to easily install and setup your surveillance system Networking specification HomePlug Power line 1 0 Data Rate 14 Mbps maximum 5 Mbps typical Data Encryption 56 bits standard DES Security Key Coded user defined password Networking protocol TCP IP Camera discovery Universal Plug and Play UPnP IP Address Space 169 254 0 1 169 254 255 255 Mask 255 255 0 0 140 Specifications User Guide Wall and Ceiling Mount Installation Installing the WiLife Camera Wall and Ceiling Mount is simple Use the recommended tools and drilling template below As always use caution to avoid injury Recommended tools Screwdriver electric drill Surface Pilot Hole Drill Size Pilot Hole Depth Softwood 1 6 mm 1 16 1 2 cm 1 2 0 Hardwood 2 0 mm 5 64 1 2 cm 1 2 Wallboard use anchor 5 0 mm 3 16 2 3 cm 7 8 Pre drill pilot holes before securing the camera to the surface For soft hollow surfaces such as wallboard sheet rock and drywall use the provided plastic anchors WALL MOUNTING DRILLING TEMPLATE Drill Hol
63. Additionally the source code architecture designs and models used in the design and development of the Software and 142 License and Warranty User Guide 143 Product are the intellectual property of WiLife and its suppliers Together they are protected by copyright laws and international treaties WiLife reserves all of its rights not expressly granted herein 5 LIMITED WARRANTY WiLife Warrants that the media on which the Software is provided shall be free from material defects for a period of ninety 90 days from date of purchase WiLife and its suppliers provide the Software AS IS WILIFE AND ITS SUPPLIERS DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE FURTHER WILIFE MAKES NO REPRESENTATION EXPRESS OR IMPLIED AS TO MATTERS OF NONINFRINGMENT CONDITION OF TITLE MERCHANTABILITY INTEGRATION SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE WILIFE PRODUCTS AND SOFTWARE ARE DESIGNED AND SOLD ONLY TO ASSIST WITH AUTOMATED MONITORING AND CONTROL THEY ARE NOT A SECURITY SYSTEM AND ARE NOT INTENDED TO WARN NOTIFY OR PROTECT AGAINST INTRUSION OR SERVE OTHER SECURITY FUNCTIONS WILIFE DISCLAIMS ANY LIABILITY THAT MAY ARISE FROM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE IS WITH YOU 7 LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW YOU HEREBY RELEASE WILIFE AND ITS SUPPLIERS FRO
64. CHNOLOGIES ASSURE SOME DEGREE OF SECURITY THEY ARE NOT 100 SECURE AND THE DEGREE OF SECURITY MAY DEPEND ON THE CUSTOMER S PERSONAL CHOICES REGARDING SECURITY CONFIGURATIONS ACCORDINGLY WILIFE DOES NOT ENSURE OR WARRANT THE SECURITY OF ANY DATA INCLUDING VIDEO TRANSMITTED BY OR THROUGH ITS PRODUCTS AND THE CUSTOMER USES SUCH PRODUCTS AT HIS OR HER OWN RISK TO THE MAXIMUM EXTENT PERMITTED BY MANDATORY PROVISIONS OF APPLICABLE LAW WILIFE IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING ANY COSTS OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE WILIFE PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA FOR CONSUMERS WHO HAVE THE BENEFIT OF MANDATORY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR DOMICILE OF PURCHASE OR IF DIFFERENT THEIR DOMICILE OF RESIDENCE THE BENEFITS 144 License and Warranty User Guide CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS TO THE EXTENT THAT LIABILITY UNDER SUCH CONSUMER PROTECTION LAWS AND REGULATIONS MAY BE LIMITED WILIFE S LIABILITY IS LIMITED AT ITS SOLE OPTION TO REPLACEMENT OR REPAIR OF THE PRODUCT OBTAINING WARRANTY SERVICE Please review the customer support resources referred to in the accompanying documentation before seeking warranty service
65. Click the Change link to change the Subscription option Click the Remove link to remove the Addon item 5 Click Go to Billing Information to continue 6 Complete all of the required Payment and Billing Information fields and then click Continue with Order 7 The cart now displays your billing information displaying an Edit link that allows you to edit the information if you find it inaccurate hems Wilite Plat num PAD MA Oud om Scone Total Eiatt gn C st Cal Visa Nene Mario Mu Wambi erante Exc ira don 01 09 8 Click Complete Purchase A printable version of your order displays on the screen Click View printable version icon to view and print your order 9 Click the Return to WiLife Online button to return to your My Cameras page 46 Using Command Center Applications User Guide 47 Setting System Options The default configuration of your WiLife Command Center provides you with all of the basic features activated so that you have a fully functioning video security system running in minutes However the Command Center lets you change the settings to enable additional features like e mail alerts desktop notifications and online viewing You can also upgrade to WiLife Platinum You find these options in the Command Center s Setup dialog by clicking the SETUP button from the Live or Playback screens Overview of Command Center Settings Using Setup is simple and intuitiv
66. Control section is grayed out Thus the Exit Command Center function is the only one available under the non Platinum running Command Center which requires a password if a password is set to exit Command Center Similarly if you are running WiLife Platinum but no password is set the Access Control section is also grayed out If any of the settings in the Access Control section are checked Command Center will require the user to enter a password in order to gain access The following table describes each setting Exit Command Center The user will be asked for a password whenever they exit the Command Center Show Command Center The user will be asked for a password when they attempt to open the Command Center from the system tray Setup Options The user will be asked for a password in order to access the Setup screens that include functions such as the Setup forms Disk Usage form the E mail Configuration form and Calendar It also prohibits you from deleting cameras mode Arm Disarm Alerts Password lock dialog displays when user attempts manually arming or disarming alerts Digital Pan Tilt Zoom The user will be asked for a password when they start a Pan Tilt Zoom session Deleting a Video File The user will be asked for a password when they attempt to delete a video file Playback Video The user will be asked for a password when they try to enter Playback mode from the Live WAIT X MINUTES
67. E ANYTIME ACCESS The WiLife Command Center coupled with our WiLife Online services delivers a unique Internet services component that powers the ability for you to view live video from your cameras over the Internet and on video enabled cell phones At the center of WiLife Online is the WiLife Remote Viewing Service that intelligently links you to all of your cameras at each site where you have installed a WiLife system To access the video you first create a WiLife Online user account at www wilife com This is part of the normal process of registering you product With each new WiLife setup you register the new site with your existing account Then when you want to check in on your property simply login to your WiLife Online account from a Web browser or Windows Mobile cell phone and link to the video feed With WiLife Online it is easy to monitor your home office cabin or even grandma s house anytime anywhere all from your WiLife Online account The following chapters describe in detail each component of the WiLife system Two chapters in this guide describe in full each of these modules Chapter 3 Using the WiLife Command Center and Chapter 5 WiLife Command Center Setups which introduces you to the Command Center s Setup dialogs We have also provided you with online help support and service pages on our website Either way we are committed to your success We are glad to share with you our passion for building
68. ER WITH BLACKICE OPTIONS FILE If you do not have the BlackICE user interface UI you need to edit the BlackICE Options file Follow these instructions to update the file 129 Configuring Your Firewall User Guide 1 Open an explorer window by clicking on the My Computer icon and change directories to c program files ISS BlackICE 2 Open the file firewall ini with Notepad by double clicking on the file Open With mM e ew Pwe To Len Ey nues E Cen fpr mi ANO A ant h na higar bath iixad i I P nts nat Mib Ue os S vi Burn dr bodas Adobe das 1 nana Decre oe OP Mech Eer Ch gt H Y Feit E TES J a rada amp Aral ants z 3 ardia Mesh riers Y tow 3 Meda bus andl a gt Newer ee Si l A toto ched tees Us ceeded seyan cen Jr adel ia tis paco am vou want sret r Helst o er vos commer vcu ser coh fre tae a e dl Fr sch 3 Find the Manual UDP low REJECT section and add these lines ACCEPT 169 254 0 0 169 254 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown ACCEPT 172 29 0 0 172 29 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown E frewallim Notepad Fit Fdo Fmt die Hop Ree ere eT uu cc cc BlackIC filte corigu ation ile DG HST ZCIT BY FAHD a This lie conta semerd sec ias The livst sec i n is Dip eine e Pa A A see wd Les mit Peres co hy rae eyerae per sar id ka matorrinrd Separately in tke ser rrer
69. HP iPAQ hw6500 series iMate SP5 SP5m K JAM JASJAR Example Wireless Handheld Devices Asus MyPal A730W Dell Axim X51v X50v X30v BROWSER Common Requirements Browsers DVC 810i Indoor Camera INDOOR CAMERA FEATURES Processing Power Onboard Image Encoding Onboard Image Processing Resolution Frame Rate Bit Rate Color Depth Lens Focus Viewing Angle Pan Angle Firmware Updates Communications to power supply Power Consumption OPERATING ENVIRONMENT Palm Treo 700w Motorola Q CN620 Motorola MPx MPx100 amp MPx220 Samsung SCH i730 Siemens SX66 HP iPAQ hx2400 series hx2700 series hx3700 series hx4700 series Toshiba e805 Windows Media Player 9 or later Microsoft Internet Explorer Version 5 5 or later 400 MHz DSP Windows Media Video 9 Motion detection up to 16 zones Auto brightness Selectable 320 X 240 or 640 X 480 pixels Selectable 5 10 or 15 frames second Selectable 150 400 and 750 kbps 10 bits User adjustable 80 diagonal 50 manual Selectable Manual or Automatic Ethernet TCP IP 15 Watts The DVC 810i Camera meets requirements for indoor use and is not qualified for outdoor or other extreme environments Temperature Range Operating Storage Humidity storage and operating Voltage 32 F to 93 F 0 C to 34 C 4 F to 140 F 20 C to 60 C 5 to 90 relative non condensing 102 132 Volts AC 60 Hz 137 Specifications User Guide
70. If the product is still not functioning properly after making use of these resources access the online website www wilife com support for instructions on how to obtain warranty service H limited warranty service is required WiLife will issue a Return Material Authorization Number You must ship the products back to WiLife in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment WiLife will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States where applicable Shipments to other locations will be made freight collect 145 Regulatory and Safety Regulatory Information RADIO FREQUENCY INTERFERENCE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfere
71. Indoor Camera Focus and AIM ENNEN 17 Switching Lenses on the Indoor Camera ek 17 Product SUP DOM ima a a ile 18 TH OT the DY A A Seeder ee ent 18 USING THE COMMAND CENTER 19 TE Bar Conti ii 19 Main Feature Buttons AAA 20 LE IEN Seege ee Ree deed dee Ee 20 Live Video Windows 20 Choose a Multiple Camera View 20 Alerts Scheduler Front Control Panel AAA 21 Use the Camera Activity Panel 22 Switch Cameras On Md Oliva ciar ia ideada aida ada ed da 22 Enable or Disable E mail Alerts cscs 20 22 Digital Pan Tilt ZOOM TEE 23 Live Mode Right Click Context Meng 24 Print or Save Live Video Frames AAA 24 Change Camera Order umi aaa 25 Delete a CTIE Eege NEEN da 25 Live Mode Hot Key Assignments mccccocccccoccnonnnononeconcnnnn anne 26 Playback Vi Wii a a osoduesebuce 27 Review Stored Video Gegments Nun 27 Play Video with Onscreen Controls EE 30 Use Keyboard Playback Controls unn 30 When the Camera Records Events 31 Playback Mode Right Click Context Menu Options EE 31 Protect a Recorded Video Segment 32 Unprotect le EE 32 Protect and Upload Video Segments ven 32 WiLife User Guide Check El UE 33 Print or Save Recorded Video misri eveEEeNgEEERNEEEREEEEEEEEEEEKEEEEEEEEREEEEERNEEREEE a deidad 33 Deleting a Video Clip weit iii ee 33 Send EMail niendo 34 Properties Dialog WindOWe initial AE En 35 lie LTE Eis Use gll TE 36 Running in Background Mode ANNER 36 Switch between Background and Full Green 36 Exiting Command CO E 37
72. L S42 11 262 3 rom file an the one Command Center will delete i it needs to recycle space to make room for a new clip Command Here you can review a detailed list of the Center Disk storage and files in use by each camera Usage Per Camera Change Video Storage Options Setup gt Recording gt Recording section gt VIEW DISK USAGE button Command Center allows you to store captured video segments in any directory you wish Once you have chosen a directory Command Center allows you to specify the maximum space you want to allocate for video By default when you choose a path Command Center will guess at a reasonable maximum disk allocation which you can change To change the storage directory 1 From the Setup dialog click on the Recording tab 2 Click the VIEW DISK USAGE button 3 Either enter the path for the video files or click the browse button and navigate to the path 4 Finally set the amount of disk space you wish to allocate to video files in this directory Note If you reduce the amount of disk space allocated to video files to a number less than that currently in use Command Center will slowly reduce the space used as new recordings are created 5 Click the APPLY button to apply the changes 53 Setting System Options User Guide Alerts Tab Option With the WiLife Command Center you can receive e mail and cell phone alerts messages when a camera detects motion You have the opt
73. M ANY AND ALL LIABILITY TO YOU FOR ANY DAMAGES CLAIMS OF COST OR ANY LOST INCOME OR SAVINGS ARISING FROM OR RELATED TO THE SOFTWARE OR ITS USE THESE LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY THE APPLICABLE LAWS If you do not wish to accept the Software under these terms do not install the Software 8 U S GOVERNMENT RESTRICTED RIGHTS The Software Product and documentation are Commercial Items and are provided with restricted rights The Use by the U S Government is subject to the terms and conditions stated herein 9 GOVERNING LAW This License and your rights regarding any matter it addresses are governed by the laws of the State of Utah without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License 10 QUESTIONS If you have any questions regarding this license and its conditions rights warranties or limitations contact WiLife Customer Support at support wilife com or 888 GOWILIFE 888 469 4543 License and Warranty User Guide Limited Product Warranty WiLife Inc WiLlfe warrants to the original purchaser that its hardware products will be free from defects in materials and workmanship for a period of one 1 year from the date of original purchase Warranty Period as further described below If a valid claim is received by WiLife for a covered defect within the Warranty Period at its option WiLife will 1
74. Manager LG E Available Software Update for VAL ge Command Center 2 0 The folowing update is avaiable on the Internet Wife Command Center 2 0 Beta 3 Buld 645 Estimated size 148919 KB Estimated time 56K 362 min 5 sec To download and install this update dkk Next Next gt Cancel If the Software Manager finds a newer version you will be prompted to download and install the update Click Next gt to continue with the install To complete the update simply follow the downloading instructions for the Software Manager and then the install instructions for the WiLife Install Wizard Note If you have Command Center running you may be asked to shut it down before starting the installation process Update Camera Firmware Setup gt Advance gt Application Updates section gt UPDATE CAMERA button This feature updates the selected camera with the most recent firmware version currently downloaded to your PC s hard disk Firmware versions are typically downloaded as part of an overall software update see Check for Software Updates topic Command Center automatically keeps track of which camera firmware is appropriate for different camera types such as the Indoor and Outdoor Cameras To download new firmware updates 1 Go to the Setup gt Advanced tab screen and click the Update Camera button The Update Camera Firmware screen displays 74 Setting System Options User Guide This ly sends new programming info
75. ND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED WILIFE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF WILIFE CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD No reseller agent or employee is authorized to make any modification extension or addition to this warranty WILIFE PRODUCTS ARE DESIGNED AND SOLD ONLY TO ASSIST WITH AUTOMATED MONITORING AND CONTROL THEY ARE NOT A SECURITY SYSTEM AND ARE NOT INTENDED TO WARN NOTIFY OR PROTECT AGAINST INTRUSION OR SERVE OTHER SECURITY FUNCTIONS WILIFE DISCLAIMS ANY LIABILITY THAT MAY ARISE FROM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM WILIFE PRODUCTS EMPLOY STANDARDIZED COMMUNICATIONS TECHNOLOGY INCLUDING WIRED AND WIRELESS ETHERNET AND CELLULAR TELEPHONE COMMUNICATIONS DEPENDING ON THE CUSTOMER S USE OF THE PRODUCTS THEY MAY TRANSMIT DATA OR VIDEO OVER THE INTERNET OR BY CELLULAR TELEPHONY SUCH TRANSMISSIONS RELY ON SECURITY STANDARDS ADOPTED BY THIRD PARTIES INCLUDING THE CUSTOMER S OPERATING SYSTEM SOFTWARE PROVIDER YOUR INTERNET SERVICE PROVIDER AND YOUR CELLULAR SERVICE PROVIDER WHILE INDUSTRY STANDARDS IN THESE TE
76. Perricsion Creation Cate Tuecday March 20 2007 7 41 3 PM e pd 1 Lean Murs This progran nas Full access to the Intervet and zan X E c Coxe In the Firewall panel select the option Program Permissions In the Program Permissions panel locate the WiLife Command Center program name and highlight it If itis highlighted details about the program will display in the Program Details panel as shown in the graphic above In the Action panel click the option Grant Full Access System Services Ses hr Level Open System Service Pert RA Ausnzsrzl eu ze ste vol can mae you cta rubierabe to Iver ret secu Ay Greats e Freed and zue as open a port and alow remote accra bo a notwork Are zelst onc er mec erties fromthe gt System Services Sytem Services ker You can lec ade and configure anew cychem c rca Fek 109 Settings intrusi Dete Ae E e Agen Mag and Peay ENP Port 5000 Heescht SQL Server MSFT SQL Port 1435 Mad Server SNTE Bort 25 Secure Wet Server HIT Post 443 Reinke Procede CAB HAO HOR 5 Remote DESC Remote Assstance J lem Server Port 3359 Mal Server POPS Por 110 Description Shordend HETP Web Serror Port From the Firewall panel click on the option System Services In the System Services panel locate the option Universal Plug and Play UPNP Port 5000 and click in the checkbox so that it is marked Click OK to save your options You have finished setting firewall configurations for M
77. Properties Screen gt Event Properties section Simply double click on the camera line or click the Edit button to open the screen Use the illustration below as a guideline for completing the screen 84 You can cameras by using User Guide You are setting editing the camera alert options for the camera listed change El Camera Alert Options K the dropdown icon IERT el or the lt lt and gt gt Specify the length buttons Type of Message Moton Fite of motion required before sending Specify the type O Send Text Orly Regio moionia E sec an alert of message you want sent by this Send Snap Shot camera for this a Specify the event A Alea Frequency frequency of alert O Do Nothing Leg to once every 3 mn notifications you want sent from the camera o Click OK to save new C Geeg Click Cancel to close settings and close the the Camera Properties camera properites screen screen without saving new settings Create a Continuous Recording Event Continuously record for a set time and on specific days if desired even if there is no motion on the camera To create a Continuous Recording event follow these instructions 1 Click the Alerts Scheduler Front Control Panel gt View Schedule The Recording and Alerts Schedule Screen displays Note The Recording and Alert Schedule Screen is also accessible through Setup gt Recording tab gt SCHEDULE RECORDING TIME On the Sc
78. RITTEN RESKENT SISNEC KT mv THESE TEANS APPLY Tor SCH ANDTO ANT g damn Zoo MEP Cro bozz M mor laco the dana dl rekere sreenen CAN ld waag he teu el the eres o torege INTA aa Wear Cua Getting Started User Guide Note A copy of the license agreement can be found in two places 1 In this user guide and 2 on the program CD The filename is License htm You will also have the opportunity to change the destination folder of the Command Center System The default location is C Program Files WiLife Step 2 Complete the WiLife Setup Wizard As WiLife starts for the first time the WiLife Setup Wizard will display automatically The WiLife Setup Wizard will help you Welcome to WiLife set up the following Over the next few minutes we wil heb you eorfaee yor Wi Er system e Get disk usage options Contig ration Seps e Create a remote viewing account e Test your system configuration e Connect the USB adapter and camera s e Name your camera s Ch the Neat button to continue a Click Next gt to begin the Setup Wizard SET Disk USAGE OPTIONS SCREEN The Set Disk Usage options window allows you to set two 4 While Sotap Wizard things Sebip Video Storage 510 Te DION we Akter Ire tor rg ve 1 Location for video storage Wire Weston EVERE 2 The amount of disk space allocated for Command Center video storage iea s z n NOA Inaha ye wince The screen lists and shows you how much Free and Used SN
79. Sensitivity Setup gt Recording gt Motion Detection section gt Sensitivity Slider Use the Sensitivity slider on the Setup gt Recording tab to adjust the level of motion sensitivity for each camera The setting ranges from O to 100 sensitive 100 is the most sensitivity You can adjust the sensitivity to meet your needs A very low number will tell the camera to only detect the motion of large objects a person or car A high number will increase the sensitivity allowing you to capture the motion of small objects like pets or even a passing cloud In our graphic below the motion detection sensitivity level is set to 50 Schedule Recording Time Setup gt Recording gt Recording section gt SCHEDULE RECORDING TIME The Command Center allows you to schedule recording events for each camera These events have two types Set Continuous Recording and Turn Cameras and Recording Off During Continuous recording schedules Command Center records video from the selected camera even when there is no motion Turn Cameras and Recording Off schedules disable both Motion and Continuous recording although you can still monitor live video To activate the Recording Schedule dialog click the SCHEDULE RECORDING TIME button on the Setup gt Recording tab See Chapter 6 Using the Scheduler for more information 52 Setting System Options User Guide Manage Disk Usage The Command Center Disk Usage dialog allows you to view and chang
80. Storage for instructions regarding playing your stored videos Close Close the Online Storage Space Print or Save Recorded Video Printing or saving Save as a video is simple 1 Navigate to the segment so that it is paused in the playback window 2 Right click on the video window to reveal the playback context menu and choose the Print Current Frame Save Current Frame or Save Current Segment option 3 If printing you will be asked which printer to use 4 lf saving you will be asked to specify a location and file name for the frame or segment Deleting a Video Clip To quickly delete a video segment that you do not want to keep in your library Navigate to the segment so that it is paused in the playback window 1 Right click on the desired video you want to delete The Playback context menu options display N Click on the Delete Video Segment option The OK to Delete window displays Click the YES button to delete the video segment BR U Click NO to close the window without deleting the video segment 33 Using the Command Center User Guide Navigation Timeline Note You can also right click on a green or red colored video segment in the timeline and select the option to delete a protected or saved video segment Password Note Command Center offers password protection for the file deletion function for both Platinum and non Platinum users If password functionality is set th
81. Streaming Status field specifies whether or not someone is actively viewing your cameras Active Direct Mode Active Relay Mode Inactive No Client Someone is actively currently viewing your live cameras in Direct mode the streaming video feed is channeled directly to you because your system s firewall settings aren t blocking the stream and the Internet capability is powerful Someone is actively currently viewing your live cameras in Relay mode the streaming video feed is channeled through WiLife s network to you Nobody is actively viewing your live cameras Create Your WiLife Online Account Note Skip this step if you set up Online Viewing during the Setup Wizard Note To create your online account you will need Internet access 1 Click on the Setup button Note To create your online account you will need Internet access 2 Click on the Online tab screen 3 Inthe WiLife Online Account section click on the link Create a WiLife Online account 64 Setting System Options User Guide 4 When the WiLlfe Setup Wizard screen displays validate that the option Create new remote viewing account is selected Click Next gt Hat pe Setup Wiza Setup Remote Viewing Account i Enable remote viewing on Internet connected machines With a Wife Orina account you securely view live video from your cameras over the Internet using a web browser or Windows Mobile cel phone Create new remote viewing
82. U Speed Minimum 1 0 GHz 1 2 GHz 1 4 GHz 1 6 GHz 1 8 GHz 2 0 GHz Recommended 1 4 GHz 1 6 GHz 2 0 GHz 2 4 GHz 2 6 GHz 3 0 GHz Memory MB Minimum 256 384 512 512 512 512 Recommended 384 512 512 768 768 1024 Video Card MB Minimum 32 32 32 64 64 128 DirectX 9 compatible Recommended 32 32 64 128 128 256 Latest video driver Display Resolution 1024 x 768 or higher 32 bit color Hard Drive MB 100 MB for program and a minimum of 500 MB for video recording Operating System Microsoft Windows Vista Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB 1 1 or 2 0 port 2 0 recommended Media Player Microsoft Windows Media Player 9 or later Other CD ROM drive for installation NETWORK REQUIREMENTS Network Speed Uplink and downlink speeds of 150kpbs or faster per installation DSL Cable Modem T1 Connection Type Always on broadband connection Remote Viewing Using Cell Phones amp Handhelds WiLife provides remote viewing using Windows Mobile cell phones handhelds and web browsers The common requirement for a compatible web browser is support for Windows Media Player 9 The common requirement for the cell phone is also support for Windows Media 9 Usually you can find these phones labeled as Windows Mobile or Windows Smartphones 60 Setting System Options User Guide WiLife is compatible with a wide range of Microsoft Windows Mobile
83. a rm Am alin ena HX Dieron P 232 2592 252 250 P it 1202 Mare Infomation Avadoble Las e pegas best abemct in sereas Ihe Thi plozram has prev 0 3 ace for mamat soe RE A Wrnl tz have lower deis A Yard be hance sees Akt a A Ee K SmaitDefense Advisor SmanDefonss Advisor boat Find cul how Fired wl buet Y eneu thy rely ENABLE COMMAND CENTER MANUALLY In some cases you may need to manually configure ZoneAlarm This process is not difficult Follow these steps to complete the manual firewall setup 1 Open the ZoneAlarm control center either from the Start menu or by right clicking on the ZoneAlarm icon in the Windows Task bar Excax lr 3d 1 tr Vida elo ris atot RrAnA ri estore ZoncAlore Contra Center 431 Lil 122 Configuring Your Firewall User Guide On the ZoneAlarm Control page click the Program Control option to show the Program Control Page Then click the Programs tab and scroll down to the Command Center program Set each Access and Server option to Allow as shown iD tincta arm CME AN Syaturnes Astros rip Overview Tier Tiwa Cki ww Fotai is 4p adele Aw J wo AY APAS Le DARA Te If you do NOT find Command Center listed as a program you will need to click the ADD button to manually add Command Center to the list In the Add Program dialog enter the path to Command Center which by default is C Program File WiLife Command C
84. account Use existing remote viewing account Do this later Remember A broadband Internet connection is required for Remote Viewing 5 Fill out the fields with basic account and site information first last name and location name Click Next gt to continue H Wil ive Set ES Setup New Remote Viewing Account P i Supply bask account and site informtion 1 A Wile uses this information to personalize your remote viewing website Creating en account also serves as your product registration for warranty service Frat nata Morgan Last name Proust Location Nane 2nd Home 2 Check to enable remote viewing of this location 2 I want to be notified of Wie software and product updates Nest gt erg The next screen in the Wizard requests the details that will help you securely login in and manage your WiLife Online account The following table explains each field E mail Your e mail address doubles as your account name Password We recommend you create a password using at least 7 characters one of them being a number Punctuation characters are allowed Confirm Password Re enter the password that you entered in the Password field Security Question Create a security question that you can use to unlock your account should you ever forget your password For example my first dog s name Security Answer Enter the answer to your security question For example Rocky want to be no
85. aeeii es kiu etro dd AVC ANA We bee tog E Si D GH brir GER ki ero sa NIR woe mias Lcd Raita e oh Abu le 110 Configuring Your Firewall User Guide H the Windows Firewall is enabled On select the Exceptions tab On the Exceptions tab check the Command Center box to enable it for network communications Next click on the Edit button gt Windows lince A a a bss gei feig gel A1 Vet pay EEN E LE ded int A nt tot rangis edie Hm eg E A APS Sana TT AN cds pon ECH RE ke Fain Wado TES O vpn Ex DO G4 ir de A lng TT UE E RN A oc oe e O A weaves veceds it whan CE SER Windows Lien Lane N teat eet bees s ul mt 1 oun conque ae vc Nw ZP Ven de a di dee tint ral Jod t n Shin jee aes eee pe Beg anand ie on Lara Me Land ead An O eent Ma CAPA AA WANI RN Jol rim A leew eee ST ees od di saagd 4 If you do NOT see Command Center in the Programs and Services list rare you will need to choose Add Program and find Command Center either in the list of programs or Browse to it at C Program Files WiLife Command Cen alla Pan am TA e awun E e wech EHM TN ter exe A A PAS E vn z4 E E E YY on Lar da A O E KE EE Lu Zus m r 2 EPA gt Sass WIE lt 3 A en cado A ewe Lera a wye Hirem p e Te ti zs D ei From the Edit
86. age account subscriptions and billing your online account information and online viewing preferences Here is an example of what the My Account Page looks like My Cameras Corner live Sor aye Remote Playback Changing Video Preferences www online wilife com gt My Account gt Video Preferences The Video Preferences page allows you to optimize your online viewing experience Setting the correct data rate to match your broadband speed for WiLife Command Center and your download speed for your browser will give you the best video quality and reliability DS_ Cable WIFVLAN 256K y Mure pre er Imege Sze over video quaity The page allows you to specify your Internet connection speed The quality of streaming video varies depending on the speed of your connection to the Internet The higher your Internet connection speed the better your viewing experience will be Save The Quality and Size dropdown field allows you to specify the viewing quality you see If you want to view your video with the best quality select the first option prefer video quality over image size If you want to view the biggest possible picture then select the second option prefer Image size over video quality On slower connections you may notice a reduction in video quality 94 User Guide Changing Your WiLife Online Password www online wilife com gt My Account gt Change Password The Change Password option can be
87. ally the camera lens might be unscrewed and accidentally swallowed The wall ceiling mount screws and anchors could be accidentally swallowed The WiLife cables could also be accidentally swallowed or become wrapped about a neck If the WiLife components are exposed to significant physical shocks the WiLife enclosures could break open and small internal components could come loose and become a choking risk Plastic packing material may present a suffocation hazard to small children and persons with diminished mental capability Please properly dispose of all packing material USE WITH THIRD PARTY DEVICES Do not plug the WiLife cables into any device other than the intended WiLife components Doing so could damage the equipment and expose the user to fire and electrical shock hazards The WiLife equipment is specifically NOT compliant with power over Ethernet standards such as IEEE 802 3af VENTILATION Keep the area around WiLife components free of materials that may obstruct airflow and proper ventilation of the components This system should never be placed near or over a hot radiator or heat register This system should not be placed in a built in installation unless proper ventilation is provided 148 Regulatory and Safety User Guide ENVIRONMENTAL HAZARDS Please properly dispose of WiLife packing materials Cardboard paperboard and plastic packing material can be recycled Please consult your local recycling center for detai
88. amera resolution from 640 x 480 to 320 x 240 Message Password does not match password in powerline adapter This usually occurs when you change the USB receiver attached to your PC or you change the PC used to run Command Center Follow these steps in either case e Enter your former password into the Old Password field e Enter your former password recommended into the New Password fields e Validate that you can now see your cameras If not follow the steps for the I have forgotten my local WiLife password problem and solution have forgotten my local WiLife password Follow these steps to reset your local WiLife password 1 Exit Command Center from the task tray icon 2 Click My Computer from the Start menu 3 Inthe address field enter the path C Documents and Settings All Users Application Data WiLife WiLife 4 Select and delete the file Command Center ini Reset each camera by pressing the reset button on the bottom of the camera with a paperclip while the camera is powered 6 Restart Command Center Command Center will prompt you for a new password From Command Center enter Setup gt Advanced and click the Add New cameras button 8 You are now back up and running A friend gave me a camera and do not know its password Remember that passwords are stored in the camera s power supply not the camera If you get a new camera amp power supply from a friend or from eBay
89. amera you are installing Easy Indoor Camera 3 Step Setup Install the WiLife PC Plug receiver into wall Command Center Software outlet and connect to PC d S A WiLife Software PC i Indoor Camera Install the WiLife PC Connect the USB Command Center Software Receiver WiLife Software Outdoor Camera Getting Started User Guide Easy Spy Camera 3 Step Setup Install the WiLife PC Command Center Softwara Di a En H ei eh 4 e WiLife Software PC System Requirements Below you can find the minimum and recommended requirements for systems running cameras using the default QVGA 320 x 240 settings Running your cameras in the higher VGA 640 x 480 mode requires additional CPU CPU Speed Minimum 1 0 GHz 1 2 GHz 1 4 GHz 1 6 GHz 1 8 GHz 2 0 GHz Recommended 1 4 GHz 1 6 GHz 2 0 GHz 2 4 GHz 2 6 GHz 3 0 GHz Memory MB Minimum 256 384 512 512 512 512 Recommended 384 512 512 768 768 1024 Video Card MB Minimum 32 32 32 64 64 128 DirectX 9 compatible Recommended 32 32 64 128 128 256 Latest video driver Display Resolution 1024 x 768 or higher 32 bit color Hard Drive MB 100 MB for program and a minimum of 500 MB for video recording Operating System Microsoft Windows Vista Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One available USB 1 1 or 2 0 port 2 0 recommended Media Player Microsoft Windows Media Player 9 or la
90. ameras at a specific site follow these instructions 1 Goto www online wilife com If you previously marked the Remember me next time check box when you logged in the system will automatically open your My Cameras page If not you will need to enter your login name and password See Logging into Your WiLife Online Account for instructions 2 Onthe My Cameras page click on cameras name or icon The Video Viewing Window displays 3 Click View All Because you are viewing the video feed from all of your cameras the viewing panel will be divided up into squares each square displaying the video for one of the cameras The illustration below shows what the viewing panel displays if you have 2 3 4 5 or 6 cameras 2 Camera View 3 Camera View 4 Camera View 5 Camera View 6 Camera View View the Video for Your Cameras Using the Cycle Feature www online wilife com gt Camera name or icon The Cycle option allows you to view the live secure video for all of the cameras at the selected location one ata time The Viewing page will rotate through each camera and will continue to do so until you turn the option off To use this feature follow these steps 92 1 2 3 User Guide Go to www online wilife com If you previously marked the Remember me next time check box when logging in the system will automatically open your My Cameras page If not you will need to enter your login name and passwor
91. an easily change these camera numbers by simply dragging the camera images to the desired window position in Live mode To start this procedure follow these simple tasks 1 Click on the SETUP button The Command Center Setup Program displays 2 Click on the Advanced tab 3 Inthe Find Camera section click on the REDISCOVER button A popup message displays 4 Click YES if you wish the system to rediscover the cameras Click NO to exit out of the procedure without rediscovering the cameras Set or Change Your Password Setup gt Advanced gt Manage Security button The WiLife Command Center uses passwords to secure wt e Local Password Setup communications links between cameras the USB receiver and RETA AS the Command Center When the Command Center has a password unauthorized access to your cameras and video is prevented This fact is especially true for apartment dwellers The local password is used for two purposes 1 Secure the video connection to the cameras 2 Authorize select operations within Command Center whose Command Center may be sharing a power grid with other e pecar EN E oirlo apartments If there are multiple Command Center systems chase PEA sharing a single powerline grid then cameras that haven t been assigned a password can be picked up by other Command Center installs that are running on the Command Center s default password or have been password protected Re enter new password Access Control C
92. and Center User Guide The following graphic illustrates the functions capable with the Connection Monitoring Platinum feature Mick hara to add a naw Cirk Fam n add a new mrhia Alaris wil ha zent mn amal re mhila Sand a Da ly o mil alort rocipiont phono alor recpien prono whon Summary of D command Center goes cffine My Platinum 2 Command Center corres online stes D ACamera 3025 oflino D A Camera cones orlire Ajd t Nal Atert Add Mobre Aen D a 3 Name Contact 2 E i E lahn Dona jonr doememal cor Y Name of email E mail address or mobile Cirzled checkmarks indicate dt the orrrobilc phone phone numtor of the type of slot epocifiod 2 mail r recipient alert recipert for this gt mail 3r mobile noble phona record phone record Indicates Ue lype of derl mur emai or moik phona 40 Using Command Center Applications User Guide Online Video Storage Have you wanted an easily accessible secure storage facility on the Internet for your most important video files WiLife has made it possible Online video storage Easy accessibility Secure storage server Plus uploading video files is faster than counting to three Literally right click on the video file you want to upload and select Protect and upload That s it Your video file is safe and secure in your very own WiLife video vault Online Video Storage allows you to e Store important videos recorded by your cameras on WiLife servers
93. and plug them into a nearby outlet Do not plug cameras into a surge protector they have ore buk in Use one of the many convenient mounting options L sa le IL ces 5 Click Next gt The Wizard tests the configuration of your computer such as the powerline adapter operational firewalls and other network adapters The following graphic is an example of the main Wizard screen in which all tests are run from 69 Setting System Options User Guide Lu Wilife Setup Wizard E Configure and Test Computer Setup Ta d Your system will now be configured and tested to get you going fast The first time you run Command Center we configure and test the following tems Y Configure and Test Powerline Adapter wv Configure Windows Frewall Y Check Other Frowalls Y Check Conflicting Network Adapters Detads Your computer and network setup tests have all completed successfully Chick Next to continue setup lt Back Ia Il canca 6 Click Next gt when the test is complete The Search for Cameras screen displays FE Wife Setup Wizard x Search for Cameras Be d We will now search the network for your cameras Searching for additional cameras Cameras found in this discovery step 0 d CH c2 a CH CS CS Deta s for this discovery step Searching for more cameras using your private Wile password Cancel Cameras that have been discovered will display with active LED marks Un discovered cameras will di
94. ate Time Header left click and drag your mouse on the header area above the time lines This is the area with the dates and times Drag the time line left or right and the whole thing moves And you can even keep dragging beyond the limits of the time line if you want i e sation a win The top of the Search Navigation window displays dates and times for each time division These divisions can be easily changed to zoom in to specific minutes of a day or zoom out to view an entire day Change the time focus by clicking on the timeframe guide to select your focus A tool tip message informs you of the time division you have selected Notice the position of the focus indicator blue ball in these examples 4 hour time focus 30 minute time focus 1 minute time focus 5 second time focus NAVIGATING WITH RED TIMELINE A vertical red time line shows the current position of playback To navigate click and drag on the time line to the left or right until you see the time and date you want to playback Then release the mouse button Notes e You may also click anywhere on the navigation window and the red time line will go directly to that spot e Use CTRL f and CTRL g to step forward and back through video segments See Hot Key Assignments for more keyboard controls e You can drag the timeline beyond the left or right edge to show the whole timeline e You should not attempt to drag the timeline while video is being played
95. ay with a green to open the Manage or Offline from all of your cameras all in icon WiLife Online page one view o Inactive Locations oS 7 Cycle display with a red s WiLife icon cycles Active locations through without active each cameras display E camera s with a yellow icon Camera Name live video Click the link to open the viewing page feed On Connection Monitoring Manage and view this camera s live feed Is On Click to turn Off sel connections with St Go to Storage page the Command Click to open the viewing page and RP Go to Remote Center Site and view this camera s live feed cameras View the Video for One Camera www online wilife com gt Camera icon or Camera s name To view live video for just one camera follow these steps 1 Goto www online wilife com If you previously marked the Remember me next time check box when you last logged in the system will automatically open your My Cameras page If not you will need to enter your login name and password See Logging into Your WiLife Online Account for instructions 2 Onthe My Cameras page click on the camera icon or the camera s name which displays beneath the camera icon The Video Viewing Window opens and the video plays in the viewing panel as shown in this example 91 User Guide View the Video for All Cameras In One Image www online wilife com gt Camera name or icon To view live video for all c
96. better be named Turn Motion Based Recording Off How Do CREATE AN EVENT Create an event by clicking and dragging from the start to the stop time This creates the event and opens an edit dialog where you can view and edit the properties of the item You can bring up this same dialog by double clicking on any existing item And if you right click on an item a context menu allows you to edit the item or delete the item You can also just click and drag an event to move it to a different time or date Selectthe top or the bottom of the item to change the start or stop time by dragging the top or bottom of the item up or down Note Command Center does not allow you to create two scheduled events with overlapping times Also creating scheduled alert events is only available with WiLife Platinum Creation of scheduled recording events is available with or without Platinum MENU OPTIONS Ss E w We Recording ond Alerts Schedule tc dao A li del Save 7 Edt Evert 3 Delete Event K Mon Too Wed The fri Set 2 2 7 57 3 Ze 3 A A A A A 3 Ze Si 4 x i e el e t c Event 4 BE Li L 1w 1 11 13 ET teen 8 7 Evst D et T vet f evento By delaw al comass pafom mobormrbssed recorde and no alerts we sert Ci and da to create a new alert evert for a ime perod You can hen edi the properties of that new event Use the menu options to help you quickly manage your schedule
97. blems My video is fuzzy e Clean the lens glass with soft cloth designed for cleaning eyeglasses This will remove any dust or dirt If your camera is pointing out a window clean the glass inside and out Focus the camera by gently turning the outer lens clockwise or counter clockwise You will find this easiest by plugging the camera into a power outlet near your PC See the section on Focusing and Aiming the Camera in the Getting Started chapter of this documentation for more information If you are trying to focus on an item less than 3 feet from the camera you may want to try a lens with a shorter focal point from our online accessory store My video is too dark or too light Ensure the camera has sufficient light Use the Setup gt Camera options to adjust the camera brightness and contrast options We find Auto Brightness performs best in changing light conditions My video windows are black and do not show video Upgrade your video drivers to the latest version You can find these drivers on the manufactures support website Verify that you have installed the latest version of Windows Media Player Reboot your computer to reset the video card cannot see images in low light conditions Check the Setup gt Camera gt Auto Brightness option to allow the smart WiLife Camera to automatically adjust to changing lighting conditions Increase the lighting of your target scene Watch for our soon to be released outd
98. cAfee Security Center Close McAfee Security Center 125 Configuring Your Firewall User Guide McAfee Personal Firewall McAfee distributes its firewall product in several packages including Internet Security Suite Personal Firewall Plus and Desktop Firewall Though there are Ep Attdr atinn Want lo differences in the Ul they are largely the same Like other PC firewall products danesa the Tera McAfee provides both automatic and manual configuration interfaces By a th pus a OR default Personal Firewall will automatically prompt you to allow Command Ee Center exe to access the Internet Follow these instructions to ensure the L n ent McAfee firewall does not interfere with the operation of WiLife de Tis opi rots DD WL COCA T 3 uba ENABLE COMMAND CENTER AUTOMATICALLY Gab Ain Feiere When you first start Command Center McAfee Firewall will automatically provide you with a security notice asking you whether you want to Grant or Block Internet access You should always choose GRANT ACCESS when the program name is Command Center exe 1 Run Command Center 2 Check Remember this setting and click the Allow button on both the New Program and Server Program dialogs ENABLE COMMAND CENTER MANUALLY In some cases you may need to manually configure the firewall This process is not difficult Follow these steps to complete the manual firewall setup 1 Open the McAfee Security Center either from the Start
99. cable is routed in such a way as to preclude its accidental pulling the camera off the window DESKTOP SHELF MOUNT e Place the mount on a stable flat clean dry surface well away from any edge e Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the desk or shelf where it is placed 147 Regulatory and Safety User Guide WALL CEILING MOUNT e Affix the mount to the wall or ceiling using the instructions provided in this manual e Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the wall or ceiling If after falling the camera exhibits degraded performance has ceased operating shows visible cracks or if there is evidence that internal components have come loose disconnect the camera from its cable and follow the instructions in this manual for obtaining service repair EXPOSURE TO MOISTURE The WiLife Indoor and Spy cameras are designed to be used only in dry indoor environments Do not use them near water for example near a bath tub washbowl kitchen sink or laundry tub in a wet basement or in or near a swimming pool Exposure to rain mists excessive humidity and liquid emersion will likely cause significant degradation in system performance and utility If any WiLife component has been exposed to moisture immediately unplug all components from power outlets and allow the components to dry completely before attempting to rei
100. count and click Next gt To skip this option click Do this later To read more about remotely viewing online see Chapter 6 USE EXISTING WILIFE ONLINE ACCOUNT e Fxistiony WIL ile Online Arcos i z str ta rtormation hr your current WA hs Orting xort This screen allows you to specify the account information to be able to log in and view the cameras on your WiLife Command ca ler eao femur ste niero a la Center online using your WiLife Online account AAA Simply enter in your email account name i e abc email com ION and password in the Account to Use fields Then specify the paeas name you want this WiLife Command Center to be known as Vacalan fatines when you log into your WiLife Online Account a Click Next gt to continue E Fotin enge order TELL Us ABOUT YOUR SYSTEM This screen allows you to specify the number of cameras you t Waite Setup Wizard are putting on the system during this install and how they are Tell Us Ans Your Systran connected to the computer i e via a WiLife USB Adapter Other FR testers tebe mar your mL systom set HomePlug Powerline Adapter or Non Powerline LAN Pinker f Crees Typically the answer to this last question is the WiLife USB eta dd Vo adapter Click Next gt to continue kee libras rus mae idk gege to row computer Lass othe Wide LIO acento A E erer C Other hara Nowa tine Adapter C ne Pardos AN bot bar PLUG IN YOUR POWERLINE ADAPTER Now you are ready
101. creen to schedule recording times Time armed alerts or times cameras are to be disabled View Disk Click button to review current disk usage or to Usage change the video storage location Manage Motion Detection Zones SETUP gt Recording When you have the Setup gt Recording dialog open Command Center enters a special mode that allows you to select and draw motion zones directly on the Live Video image You must be in Live Mode to access the full functionality when working with motion zones To manage detection zones for a camera follow these instructions 1 Click on the Setup button and choose the Recording tab Creating and deleting individual zones now is an interaction between the open setup dialog and the live video window a To create a new zone hold down your left mouse button on one corner of the region and drag the mouse across the screen to the opposite corner of the zone If you decide that you do not like the zone you are creating you can hit the ESC key before you let go of the mouse 51 Setting System Options User Guide b To delete a single zone left click anywhere in the zone and then press the Delete key or click the Clear Selected Zone button c To delete all zones click the Clear All Zones button d Finally to detect motion anywhere on the image click the Enable Entire Image button Note Remember you can create up to 16 motion zones per camera Set Motion Detection
102. curity management screen click Personal ST Firewall Note the dialog may look different depending on your version of SE Norton Next click the Configure button under the Personal Firewall section Teron Llar Sec mis d H Werte brat See aty System Satna Ok e EE EI ES Salas Wr aten ir svar A ES ry gt nae e internet Security A ovas ld From the Personal Firewall page click Programs tab In the Manual Program Control window scroll down until you find Command Center Here you need to set the Internet Access to Permit All Hien Irtericl Security e D A Lacer Saaret Ur mms TA Perder eal kd A Personal Frewal Hae Pinga OF oon meena Eval yama co A erm ei a uns Sehr ten De A EI Network Corcat bat mial TT ETNE Erol ab oere rra ln dr a ajin A A se ean y Iaea y sani niy bye Kasr ES SS Novel Mr quen Cinol Mediun pezemnemdery ERA con ln TO EI RA A IF IRA TS TES TU A A Ir qm Ive e or Ihr te te ings er eds progres odah TO O Ce E H par aa etre whew wheres oe pr a o 112 Configuring Your Firewall User Guide If you do NOT find Command Center in the Program list rare you will need to click the Add button On the program dialog enter the file name c Program Files WiLife Command Center exe and click Open Now repeat the previous step Sekui a program ee E Hy zegin I aitsr en se Fi
103. d See Logging into Your WiLife Online Account for instructions On the My Cameras page click on the cameras name or icon The Video Viewing Window will display Please wait while WiLife connects Click Cycle USING THE VIDEO VIEWING WINDOW www online wilife com gt Camera name or icon The Video Viewing Window automatically opens when you click on a camera s name or icon from the My Cameras page As the following example shows the Video Viewing Window consists of a viewing panel additional camera icons options to View All or Cycle through all cameras options to change the size of the viewing panel and a streaming video status bar Name of the location of cameras List of cameras set up at this location Click on a camera to view the live secure video View All Allows you to see the video from all of your cameras in one view Cycle Viewing panel rotates through each camera s video The video viewing panel displays the video The status bar shows the following information e Status of the video connecting buffering or playing e The amount of viewing time left in the current session Only displays if you are using Relayed Mode 93 User Guide e The Normal and Large options allow you to alter the size of the video The default setting is Normal Managing Your WiLife Online Account www online wilife com gt My Account Your My WiLife Account allows you to man
104. d does not automatically load you can manually start the wizard by double clicking on the setup exe file on the CD ROM i e D Click Install Command Center Software options A WELCOME TO THE INSTALL WIZARD User Guide The Command Center install is ready to start Simply click the Next gt button to begin Command Center InstallShield Wizard Welcome to the InstallSheeld Wizard for Command Contes The let stecht Wizard wil rata Command Center on your computer Please dirable any anti virus coftware and close other funewng Che belote continuing To corbruss cick Net A IF NECESSARY COMMAND CENTER WILL GUIDE YOU THROUGH THE INSTALLATION OF MICROSOFT NET FRAMEWORK The Microsoft NET Framework is a collection of tools used by many software programs Some computers already have Microsoft s NET Frame installed as part of other applications For those that do not yet have NET installed we will install it now The first screen you will see in the Microsoft NET Framework Wizard is its license agreement screen as shown in this graphic ty Mit rasodt HL L ranee 1 7 Setup License Agreement y A Ss Microsoft N AS LA st net Ge Maca les a NS KEE ACT WM etc UTA Complete the License Agreement by clicking on the I agree radio vase yeas end e pee la wee A button followed by the Install button The system downloads NET Framework in preparation for the Ered Jan Lani ra
105. d events Save Save all modifications to the Scheduler The Save button will be active after you make a change to a scheduled event New Event Create a new event Clicking on it opens the Schedule Event Properties Screen allowing you to set event properties such as the start end time day s of the week the event type which cameras are affected and the type of action you need each camera to accomplish during this time period The New Event button will be active if you click on a time block that has not been scheduled assigned to an event Edit Event Edit the selected event Clicking on it opens the Schedule Event Properties Screen allowing you to modify event properties The Edit Event button will be active if you click ona previously created event Delete Event Delete the selected event The Delete Event button will be active if you click on a previously created event 80 User Guide RIGHT CLICK OPTIONS The WiLife Recording and Alerts Schedule screen offers right click options that make it easy for you to schedule immediate events that only require you to set the details for the time period Create any four event types Arm Alerts No Motion Continuous Recording or Recording Off KEY TO COLORED EVENTS The Recording and Alerts Schedule Screen uses four colors to represent the types of events scheduled MEE Recording is turned off a Gray No motion alert Opening the WiLife Recording and Alerts
106. d in Playback mode unless Command Center has a camera object to associate with these orphan video files This function allows you to create a camera object even if the physical camera which captured those files is no longer in your Command Center system To use this tool follow these instructions 1 Go to the Setup gt Advanced dialog 2 Locate the Video Maintenance section and click the FIND ORPHAN CLIPS button If Command Center finds any of these orphaned video files it reports its findings to you prompting you to allow Command Center to create a camera to associate with these stored video files If Command Center doesn t find any orphaned video files most common a message displays informing you of this fact Click OK to close out of the message 76 Setting System Options User Guide System Information The System Information screen collects and displays information about the configuration of your system such as hardware configurations computer components and software including signed drivers and unsigned drivers When support technicians troubleshoot your system configuration they require specific information about your computer You can use System Information to quickly find the information that these technicians need to resolve a system problem System Information saves data files in a native nfo format You can also open cab and xml files in System Information When you open cab files you can view the co
107. d service like DSL or Cable Broadband 2 Create a WiLife Online user account at www wilife com register 3 Setup the Online Viewing options on the Command Center Setup gt Online dialog Additionally you can register several sites your second home the office and grandma s house with your account This allows you to quickly check all of your WiLife installations Once you have configured your PC and online account you are ready to enjoy online viewing Online viewing lets you monitor your property from anywhere and at anytime 35 Using the Command Center User Guide Use Online Viewing When you enable Online Viewing the WiLife Command Center PC becomes a video server ready to publish video through the secure WiLife network over the Internet to you wherever you are WiLife intelligently creates the most efficient path through your local routers to your remote device You connect to your video feed by going to www wilife com and logging into your WiLife Online account using your username and password or PIN for cell phones Once connected to your account you select the site and cameras you want to view The WiLife server then routes a live video feed to your device For more information please go to the chapter Online Viewing Running in Background Mode As mentioned earlier Command Center has two operating modes Full and Background While running in Full Mode you have full access to the complete Windows interface
108. d turning them back off once you get home no need getting e mail indicating you re moving around your house Click Enable and Disable 0 Enabled Disabled 22 Using Command Center Applications User Guide From the main Live View you Enable and Disable E mail Alerts by clicking on the camera number 9 When the outer circle is blue e mail alerts are disabled When the outer circle is red e mail alerts are enabled You can also enable and disable alerts from the Enable Alerts checkbox from the Setup E mail options dialog See E mail Options in the Command Center Setup chapter for more details D Digital Pan Tilt Zoom Panel With Digital PTZ you can narrow in on specific areas of your WiLife cameras viewing area For example zoom in on the cash register and get a close up view The Digital Pan Tilt Zoom PTZ section increases your monitoring capability and scope by allowing you to select a camera from the WiLife Command Center Live View and digitally reposition the camera so that it pans left or right tilts up or down or zooms in on the scene displaying Digital PTZ works within the viewing area of the lens used in the camera For example a 120 degree angle lens has the panning and tilting range of 120 degrees for an 80 degrees lens an 80 degree panning radius etc This also means that if you are using the zoom option you cannot zoom out past the image range of the lens A completely zoomed out image for a 12
109. deo segment you just right clicked on 31 Using the Command Center User Guide Send Email Opens the Email Recorded Video screen allowing you to write the content of your message and select the recipients for the email Properties Opens the Video Properties window allowing you to see the metadata attached to the video file Details include the camera number camera name bitrate and whether the file has been protected triggered an alert and was uploaded to your WiLife Online account Protect a Recorded Video Segment The Command Center automatically deletes old files as it reaches its disk storage limit It does this by deleting the oldest recorded video segments to make room for the new video In some cases you may have a segment that you want to protect for an extended period of time To protect a segment navigate to the segment so that it is paused in the Playback window Next right click on the video window to reveal the playback context menu and choose Protect Video Segment You can easily identify a protected video segment because it will show red rather than green in the navigation window See Managing Disk Usage in the chapter on Command Center Options for more details on disk space usage Note You can protect a video segment by right clicking on a green video segment in the timeline and selecting Protect Video Also when two or more consecutive video segments are protected the timeline will
110. desired start time to a stop time where you release the mouse button The Schedule Event Properties Screen displays Note You can also open this screen by right clicking on a desired time block and select the option New Recording Event Off In the Name field enter the desired name for the event Event Name Fyent9 Enter the Start and End times for the event Start 11 004M_ End 1 00PM E Specify the days of the week you want the event to run on C Sun Mon Tue kel Wed Thu Fi _ Sat Select Turn Recording and Alerts Off Tun Recording amp Alerts Off Click the OK button to save the properties for the event You will notice the new event displays in the color black Modifying a Recording or Alert Event From time to time you may need to modify a recording or alert event Changing the properties of an event are very similar to creating one 1 Click the Alerts Scheduler Front Control Panel gt View Schedule The Recording and Alerts Schedule Screen displays Note The Recording and Alert Schedule Screen is also accessible through Setup gt Recording tab gt SCHEDULE RECORDING TIME Double click on the event you wish to modify The Schedule Event Properties Screen opens Note You can also right click on the desired event and select the option Edit Event 86 User Guide 3 When you have made the desired modifications click the OK button Deleting a Recording or Alert Event Over time you will
111. dia Player 9 or later Microsoft Internet Explorer Version 5 5 or later 61 Setting System Options User Guide Online Dialog Screen Options Once you have created your WiLife Online account you are ready to setup individual sites such as the Home Office or Vacation Home You use the Setup gt Online dialog to configure the site options Username Displays the username for your WiLife Online account Click the Change link to edit your account settings Location Displays the name for this location You can have many sites attached to your remote viewing account Click the Change link to edit your account settings Connect Only active if this site is disconnected from the online account Click to re connect allowing you to have remote access to your camera images from the Internet and Smart Phone Disconnect Only active if this site is connected Click to disconnect Online Status Displays the status of your online connection and remote streaming ability This section has a link to your WiLife Online Account where you can view live video from your cameras and use the features of WiLIfe Platinum WiLife Platinum SCREEN NOTES The WiLife Platinum section displays the status of Platinum and the used available ratio of online video storage Click the View Stored Videos link to access the videos you ve uploaded to your WiLife Online account In the Online Connection secti
112. display them using two different shades of red as is shown here Unprotect Video Segment Command Center makes it easy for you to unprotect a protected video segment To accomplish this navigate to the protected video segment in the Playback window When the video segment is displaying in the video window right click on the image representing the video clip and choose Unprotect Video Segment The video segment will now display in the navigation window like other unprotected video clips colored green D Protect and Upload Video Segments Store important videos recorded by your cameras on secure WiLife servers on the web In fact call it your very own WiLife video vault Command Center makes uploading video segments to your WiLife Online account easy Literally right click on the video file you want to upload and select Protect and Upload Video Segments That s it Your video file is transferred to a safe and secure WiLife server Once uploaded video segments are on your WiLife Online account you can play them from anywhere in the world at any time and share them with friends family and even local law enforcement if needed The following graphic is an example of the uploading process screen that displays each time you protect and upload a video clip Uploading recorded video to My Video Storage A Status Uploading video and thumbnad complete Using Command Center Applications User Guide D Check On
113. e SecurityCenter On the Home window click on the option Internet amp Network and then click the Configure button The Internet amp Network Configuration window displays tens dacon Evers Nanage Network Natam Cone Coup md Reto e Fe Lochoown Fred Restore Frest Dele Rs Nanage Wireless ewe Co op Pheshing protective ix ar abled Y Firewall yrit co ton ts maldod Your computer Zei squint Fir zo and enwaried Internet ANA Atrea poe yor cane fun mts on uma dlrs rate and netos wou manage Inbound end abound Eterna terete Click on the Firewall Protection is Enabled option and then click on the Advanced button 124 Configuring Your Firewall User Guide Tara Program Permrssions Sec zx level Praga None File Nare Ferme Reen e wet He ens gt Program Permissions BB Sas vico Arte au SASi ee Fadl Aeress Tuned on Sened IFs WP Savom and Controles app serves ext full Access sten Services Ml edeleten RAJ zue full n can Evert Log Settings FE reci n Subsystem ADO Sr Se null Access Intruson Dotecban A Syechronization Applicaton rosy ewe Full Access GP Usera Logon Applicaton srin cxe Full Access KR W wacow Explorer Steg exa h l Access E Werner NT gen Angir aina Ant aa Fedl Ber ezg Add nee Prog ai Aad ud drug a Program betas Lem Werks 1G Gro Ful Access wise Grand toond Lry Aerer Corro am Pies LURWarks mes Aue S eis w hahau Denmbsat ap Ful Aus S delete Fogar
114. e Simply click on the SETUP button on the main window You find this button next to the GO TO LIVE or GO TO PLAYBACK button Additionally you can right click on one of the video windows and choose one of the options we display That too will take you into Setup Setup is like any other tabbed dialog in modern Windows applications It consists of a title bar and various tabs that show feature specific fields and buttons allowing you to set and modify camera and system settings Additionally you may view information and statistics regarding the cameras network and system Command Center Setup Tabs Setup is divided into five tabs Camera Recording E mail Remote and Advanced To further introduce you to these tabs here is a table that describes each one Camera View and edit camera properties such as brightness and contrast for the selected camera Here you can perform these and other operations e Changing camera names e Adjusting video quality attributes Deleting cameras e Changing the camera display order Recording Manage camera motion detection define fixed recording schedules and control and monitor disk allocation and usage e Set motion detection sensitivity e Create and modify motion detection zones e Schedule specific recording times e View disk usage Alerts Setup and edit e mail account information define e mail and cell phone recipients and activate desktop notifications for each camera Online
115. e A 62 Online Connection Section Descrtptionms EE 63 Create Your WiLife Online ACCOUNT riiintean epaien aa asia aseado a at aa eA 64 Disconnecting WiLife Online Viewing un 67 Connecting WiLife Online Viewing 67 Advanced OPTIONS a 68 Review the Advanced Options Dialog 68 Find Be VE 69 WiLife User Guide e Ee el 72 Set or Change Your Password ue 72 Set Password System amp Feature LOCKS Ae 72 Check for Software Updates 74 Update Camera Firmware 74 Rebuild Vid o Segment US diia a 75 Find Orphan CUPS ii 76 SYSTEM A O TT Diagnostics Summary Report 78 SCHEDULING ALERTS amp RECORDING EVENTS id 79 Scheduling Alerts OVE Mie Wa sc sess eded ceases csses vec ck ves EE EE dE EES eege 79 Recording and Alerts Schedule Screen OvVervieW EEN 79 Opening the WiLife Recording and Alerts Schedule Green 81 Schedule Event Properties Screen OVernlew neet tn nent nn nenten nennen nennen nene 81 No Motion Detection Alerte 82 Set Manual Alert Propertie S noaee O EENE ile dE dE s 83 Arm Event Early Properties AE 83 Gamera Atert Properties EE 84 Create a Continuous Recording Event 85 Create An Event To Turn Off Recording e e Ae 86 Modifying a Recording or Alert Event 86 Deleting a Recording or Alert Event 87 USING CNEL 88 How Do Access My WiLife Online Account EE 89 Viewing Video in Direct vs Relayed Mode kuk 89 Online Viewing Fromia PC ai Ani eee tae es eee eee leet eee ae ee ae 90 Logging into Your WiLife Online Accou
116. e Play stored files from anywhere in the world at any time e Share selected video clips with friends family and even local law enforcement e Manage the stored video files remotely How IT WORKS 1 From the Playback screen in your WiLife Command Center right click on a valuable video file and select Protect and Upload Video Segment The file is then uploaded to your online video storage account 2 From your WiLife Online account remotely view all of your uploaded video files on the Storage page 3 Click the Play icon for the desired video clip to view the whole clip 4 Click the Share icon for the desired video clip to send it via email 5 Delete video clips by checking the desired video clips and then clicking the Delete button This graphic illustrates the functions available on the Storage page Each vczc tik soows the dete troe stamp it wes recorded lasater rocarmon men namna name or number duration and file siz Select the WI ife Commane Select the cameras Soecify the number of Center locaton you wert tc yuu war l le view videu ke yuu waril vew stered Widens for stored videcs for disolzyedper zage Shiny ol Life Coarmsnd enbe rmaci ne Ww Paz bk pur Puyo DIS She Hem Camera Ing arion Ma Office Co s 205 24 lt 3 E EH Delete varr files oy checking Mowe files to another swage account ky marking the des rec es and clicking te cesired files selecting the account from the the Delete button
117. e addresses as SE recipients for alert notifications L e JL Gees Use the Edit button to edit the email and or cell phone address selected in the Recipient panel Use the Remove button to remove email addresses from the list of e mails TEST ALERTS SECTION After you have entered the values specifying your local e mail account information mail server name account name account password e mail address and added the e mail addresses in the Send E mail to list press the TEST button to send a test message to each of the addresses When you click the TEST button Command Center shows Sending on the button s face If Command Center successfully connects to your server it displays a message asking you to check your e mail to see if a test message arrived successfully If Command Center was unable to send the test message it will provide you with an error message indicating the type of problem Note Sometimes the process of sending and delivering the test message can take a few minutes depending on your e mail provider Outgoing E Mail Server Settings In order to have your WiLife Command Center properly relay e mail alerts and notifications to you and those addresses you ve configured to receive notifications you need to configure the Outgoing Email Server with the outgoing mail server address of your email provider Hotmail Gmail Yahoo Mail or else The following table lists the settings you can use to complete the Ou
118. e page buy clicking on the Purchase Now link from the Connection Monitoring Online Storage or Remote Playback pages or by clicking the Purchase Now link displaying at the end of each Platinum Feature description on your My Account page 2 In the Choose Subscription dropdown field select the WiLife Service you want to purchase i e WiLife Platinum If you have more than one site they will all be listed in the Choose Subscription section and a dropdown field will exist for each site Version Choose Subscription Wi ge Platinum 5 17 2008 v Once you choose your subscription service the details of the purchase are printed to the cart as shown below Details about the subscription purchase include the name of the service item WiLife Platinum cost renewal date number of Platinum upgrades and amount of additional storage space items WiLite Piziirurm Tiled Pic limu Slo aye 3 Click Continue to Addons 4 The Buy WiLife Services Addons page allows you to purchase additional storage space upwards of 500 MB 2 GB or 10 GB To purchase an addon click on the Add to Cart link representing the desired option For this exercise let s add an additional 500 MB of storage space to our order Notice that the Cart is updated to show the addon new total and new storage amount 45 Using the Command Center User Guide llene te atrun IU Ms Uni nc Steeage Storage Other Cart Options
119. e the disk allocation rules The adjustable options include the Video Path and Max Allocation You can also view the free disk space current usage and discard date among other statistics You open the Command Center Disk Usage dialog by clicking on the VIEW DISK USAGE button on the Setup gt Recording dialog This graphic shows a screen shot of the Disk Usage dialog A description of each field is also included Video Path The path where Command Center stores video adjustable files The default value is C WiLife Video Browse The browse button allows you to navigate and Button pick another video storage directory Free Disk The amount of free space on the drive Space Command Center is using to store video files Lt AS EC CEET EC Max The max amount of space you allow to Allocation Command Center for storing video files The we Lz ka zm FAM PM sappy number is in megabytes The gray calculations shows the percent of the disk drive allocated for video storage use Came Fis Rewade Prule ed Tu i 3 337 Sine 13 SA Current Current usage shows the megabytes in 3 3 253 LS ET 1 723 8 Usage current use for video files The gray e 2 193 1 600 IES 1 615 0 calculation shows the percent of the 4 2 5 4 942 0 2 0 952 maximum allocated in use Z EE 3 35 9 245 3 381 7 R II 1 406 4 y 1 406 4 Discarding Discarding From shows the date of the oldest CU 4 432 1 51 9 7 5 1 439 4 F fil dth c dc ill delete if 22965 LG
120. e thumbnails of a video clip text and even a distinguishing sound so that you not only see the notification but you hear it as well Desktop notifications display whenever an important WiLife Command Center event occurs such as a camera was lost found a scheduled event was started stopped an online viewing session was started stopped or motion was detected by a camera Note You can enable disable desktop notifications from the WiLife Command Center Software icon in the system tray Desktop notifications are set up on the Advanced gt Alerts tab See Setting Desktop Notifications for details Here are three examples of the notifications that will appear on the desktop New Camera Discovered Camera Not Detected wilife New Camera Discovered WiLife Indoor Camera Camera Not Detected North Garden Camera New camera detected Firmware 2 5 Mac 00 12 4B 00 0B DD The camera is no longer detected When a camera is discovered by your Command Center the When a camera is no longer detected by Command Center notification will display and give you details such as what the notification will display and relay the camera s name so type of camera was detected the firmware version and its you know exactly which camera to check on MAC address Motion Detected Motion Detected North Garden Monday 3 15 25 PM When a camera detects motion the notification will display and relay the camera s name and display a t
121. ease try again later If this error persists contact your network administrator Possible causes include firewall software antivirus software or a virus Make sure you have installed all updates and patches and that your firewalls are configured to allow Werks to access the Internet See the Knowledge Base topic WiLife Online Data Error 63 Setting System Options User Guide Communication Error Invalid Serial Connection Test Failed Service Response Camera Not Registered Unknown Error Command Center cannot connect to WiLife at this time Please try again later If this error persists contact your network administrator Possible causes include firewall software antivirus software or a virus Make sure you have installed all updates and patches and that your firewalls are configured to allow Werks to access the Internet See the Knowledge Base topic WiLife Online Communication Error The supplied serial number is invalid Command Center has failed to establish a direct connection with the backend One or more of the cameras being updated has not yet been registered An unknown error has occurred Please check your event log and or contact WiLife Service oriented indicators include Service Response Not Authorized Service Response Expired Service Response No Registered Product Service Response Disk Full Service Response Limit Reached Service Response Not Implemented etc STREAMING STATUS INDICATORS The
122. edit alert properties for each camera on the network message type length of motion filter and frequency of alert notifications These properties tell Command Center how to send alert notifications when you manually activate them in the Alerts Scheduler Front Control Panel You can also edit camera properties by clicking on the Edit button Use the illustration below as a guideline for completing the screen E d EJ Manual Alert Properties Set Manual Alert Actions View set and edit Edit camera alert manual alert properties properties such as for each camera on the type of alert your network message message you want sent type length of motion the length of motion filter and frequency of required before alert notifications sending an alert and the frequency of alert notifications you _ Emal and Cel Phone Setup J E Dein 3 mn Aum Cancel want sant from the camera Edit e mail account and Specify the time Click Arm to Click Cancel server properties Also add period delay between save any new to close the edit remove e mail and call activating an alert settings and Manual Alert phone recipient addresses for and when it is close the Properties those you want alerts sent actually armed manual alert screen without properites saving new screen settings Arm Event Early Properties The arming an event early feature is accessible from the Live and Playback screens via the Alerts Scheduler Front Control Panel Al
123. eduler Front Control Panel will always display the next scheduled event in the scheduler s time line In the graphical image on this page the next scheduled event is called Event 6 You simply click on the Arm Early item in order to arm it earlier than it was scheduled Once a scheduled event is armed early the Front Control Panel will display Alerts Armed Via Schedule As with manual arming you can specify a delay time before the event it actually armed This Alert feature is great for quickly enabling email alerts as you leave work earlier than usual and want to turn alerts on early Disarm Manual or lt name of event gt If you want to manually turn off all alerts simply select the Disarm Manual Event Event or Disarm lt name of event gt Selecting this means that even if you have qualified motion events and scheduled alert events no alerts will be sent In other words this is the master Stop switch for any alert that may be active Note This option does not turn off future alerts It only terminates any alert either manual or scheduled that is currently active View Schedule The View Schedule option opens the Recording and Alerts Schedule Screen allowing you to define periods of time when alerts or recording events should happen Each scheduled event specifies a start time end time days of the week assignments camera assignments and a Schedule event or recording type Note Command Center does not a
124. eferences View and edit your personal web site preferences including your name business name and whether or not Wilife may contact you with important information and new product announcements To update your user profile follow these instructions 1 Goto www online wilife com and click on My Account If you are logged in the system will automatically open your My WiLife page If not you will need to enter your login name and password 2 On the My Account page click on Personal Preferences 3 When you have completed filling out the form click the Save button 97 User Guide Manage WiLife Online Page Overview The Manage Sites and Cameras page is used to see details about each location and its cameras for troubleshooting purposes and for removing a location and or cameras from Online Viewing II The Manage Sites and Cameras page is accessed by clicking on the Pencil icon sitting next to the site line on the My Cameras page Here are some descriptions of the information and options available on this screen Alerts Arm or disarm alerts schedule Subscription Activate or deactivate WiLife Platinum for this site You can also change subscription plan O Mark this checkbox when you want to remove a Location or a Camera A Location or Camera is not removed until you click the REMOVE CHECKED button Status Online indicates that the Command Center Software system is running Offline i
125. eiving WiLife alert e mails it may be due to your e mail service blocking the e mails because it considers them to be spam Locate and open the SPAM folder or Junk E Mail Bulk or a similar name if you feel that our e mails are being blocked Note If our alert e mails are not appearing in these locations contact your provider to troubleshoot further We ve included instructions for some of the more popular e mail systems These instructions assist you with unblocking WiLife alert e mails Unfortunately these instructions do not cover every e mail service If your e mail provider is not listed below google your mail service on an Internet browser and locate spam options in the Help or Options documentation on the e mail provider s website AOL AIM AOL places SPAM and junk mail automatically in the SPAM folder If WiLife alert messages get placed in the SPAM folder you can move them to the Inbox by clicking on the checkbox next to the alert message and then clicking on the This is Not Spam button at the top of the message list EarthLink Total Access and Web Mail Both Total Access and Web Mail use EarthLink s spamBlocker tool When this is activated spam e mail is placed in either the Known Spam or Suspect E mail folders H WiLife alert messages get placed in either of these folders they can be easily accepted as non spam by opening either folder clicking in the checkbox next to the alert message and goi
126. em inoperable Powerline Network Limitations This equipment will not operate during a power outage For best performance limit your HomePlug network to 15 total devices The presence of electric motors fluorescent lights halogen lamps switching power supplies and dimmer switches on your network may diminish HomePlug network performance Avoid the use of extension cords with your HomePlug devices HomePlug signals will not reliably pass through transformers or between different phases of a multi phase power circuit Operation between two legs of split phase power circuit should be satisfactory If you have any questions about your specific electrical wiring topology please consult a licensed electrician 149 Regulatory and Safety User Guide If your HomePlug USB Bridge is unable to connect to a WiLife Camera or if camera performance is unsatisfactory try moving the camera s power supply module to a different electrical outlet If you suspect non WiLife equipment may be interfering with the operation of the WiLife system Le the WiLife system only operates when the other equipment is turned off placing a low pass power line filter between the AC line and the non WiLife equipment may resolve the problem To protect your privacy be sure to set a unique password via the WiLife software Doing this encrypts your camera data and makes the output unreadable by neighboring HomePlug systems which may be able to detect your signals
127. en when the option to delete a file is attempted you must enter a password Send E mail Note The Mail Server must be configured on the Setup gt E mail screen before you can use this feature rd Vidi A In the Playback mode right click on any video WB Email R panel and select the option Send E mail from the list of options The E mail Recording Video window ete cade la displays This screen allows you to distinguish Currently selected stil frame what type of e mail you are sending and to whom O First 10 seconds of segment you will send it These are your options O Entire Segment e Send selected still frame first 10 seconds E mail recipient s of video or the entire video segment note to mpibgmad com amjesrettehorission com inparker welife com e Select or enter which e mail addresses to send video Camera Pod Duration 11 0 seconds e Add a comment for the e mail See 412 K8 The E mail Recipient s section works like the E Optional Comment mail Alert list on the E mail Setup screen with Add Edit Remove buttons By default the E mail recipient s list displays the addresses entered in E mail Alert list found on the E mail tab screen of Setup If you add and or modify the list of addresses in this dialog window the system sw remembers it and keeps these addresses for the next time you send video via e mail Note Adding or deleting a recipient to or from this list does not alter the list of email
128. ens holder before you begin to screw it in This will allow it to screw easily and straight If needed slightly screw the lens backwards counter clockwise at first so that the threads match up Product Support If you have any questions about the installation procedures please check out the Support section of our website for the most recent information If you still need help contact Technical Support via or web form at http wilife custhelp com cgi bin wilife cfg php enduser std_alp php or by phone at 888 GOWILIFE 888 469 4543 For customers within the United States and Canada Tip of the Day The WiLife Command Center displays a Tip of the Day Tip of the Day dialog window This dialog displays each time Command Center is started By default the Show tips at startup is checked You ei can un check this box so that the tips dialog window won t display every time WiLife is restarted Did You Know You can manually rediscover the cameras in your system On rare occasions you may temporarty lose contact with a camera You can manually start a search process to locate an undiscovered camera If you are unable to locate a camera using Rediscover use the Find My Cameras option To show the Tips of the Day dialog while you are using WiLife Command Center right click on the Help button in the Title Bar Controls upper right corner of the A eee ee Command Center system In the list of options click on O
129. ent E CTRESHIFT of next later recorded segment SLIDE CHART EARLIER Slide time SLIDE CHART LATER Slide time SC SS chart to earlier time chart moves SP chart to later time chart moves right or DOWN ARROW left or UP ARROW CTRL SHIFT JUMP CHART EARLIER Move timeline CTRL SHIFT JUMP CHART LATER Move timeline one one screen earlier gt screen later in time NEXT DAY Changes playback time iaa par si See ce PAGE UP to first file of next day These also PAGE DOWN p y These also work with NumPad work with NumPad PgUp PgDn 30 Using Command Center Applications User Guide When the Camera Records Events When the camera detects motion within the specified zones video segments are recorded and saved to the CAWiLife Video folder unless you are running in a pre WiLife 2 0 version Then recorded video is saved to CALukWerks Video Of course if you specified a different storage file location while completing the WiLife Install Wizard then the WiLife Video folder and video files will be stored at that location See the graphic for an example of the video storage structure for the WiLife Command Center Ki REA In the graphic below you will notice multiple sub folders included in the LukWerks Video folder Each sub folder represents a camera that has been installed on the command center Each camera installed on the security system is given a unique MAC address It is this address that you see listed as t
130. enter exe Click OPEN and repeat the prior step Add Program BE You have now successfully configured ZoneAlarm but remember that you may have more than one firewall application running on your PC You need to disable or configure each one Finally you may need to exit Command Center from the task icon and restart for the changes to take effect 123 Configuring Your Firewall McAfee Security Center User Guide All users with the McAfee Security Center running on their PC must follow these instructions in order for the WiLife Command Center to run Even if you accept to Allow WiLife network access at installation time the McAfee Security firewall will block your cameras Follow these instructions to ensure access 1 2 3 Open McAfee Security Center McAfee SecurityConter g Are Protected Va Your CHELA Crit Seres ae er LOA N bg Srecurec Y y Y al gt Mer View cece trens Mar age Menuet Hanian Compare Dedup and Retwe Mies LOCLOcAN hres Reactors Fred Dela e Marce Mrtless tetwerks ei ay Ssecurtylerter rinnan Updale Chad 1121 2307 Loi cam troche eraila Si been Exp San 3170 2008 Thee pi ore pr y Dions ad ie mtm tornadon gt Peers Protectan gt Meckaafx ed un 2 Wrb Crane Pr taa gt Midi Perection gt Henkty rereczen gt safe wee To change you pipes tick Coaliqure ebe tgse O congue E wer bast McAfe
131. era on any flat surface such as a table desk counter cabinet or shelf Use the wall mount to fasten the camera high on the wall or even the ceiling We also offer t bar accessory mounts for easily mounting a camera from a false ceiling Indoor Camera Instructions a Select a location for your Indoor camera Use one of the convenient mounting options to secure your camera to a desktop window or wall Note If mounting the camera on a window clean the area of the window where the suction cup will be attached Let the area dry completely before mounting the camera The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods of time To increase the suction power of the cup spread a small drop of vegetable or olive oil on the underside of the cup before applying it to the window Instructions for mounting a WiLife Camera on a wall or ceiling are located in the Accessories box in the Indoor Starter Kit and Easy Add on Camera Kit b Plug the Camera Power Supply into a nearby outlet Use the included Camera Cable 8 ft standard Ethernet cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet Plugging the Camera Power Supply into a surge protected power strip may reduce the quality and performance of the WiLife system Outdoor Camera Instructions The star
132. erts Not Armed y Using the Alerts Scheduler Front Control Panel you can also Arm M nual Alerts Now immediately arm manual alerts disable an active alert or access the Recording and Alerts Schedule Si Arm Event 6 Early If an alert has not been armed the Front Control Panel will display Al Not A i h in th hi hi erts Not Armed as shown in the graphic on this page A View Schedule Simply select the option Arm Manual Alerts Now which activates alerts until you manually turn them off or Arm name of scheduled event gt Early Alerts are now armed The functions you can expect from the Alerts Scheduler Front Control Panel are described below ALERTS NOT ARMED When you first install WiLife Command Center the Front Control Panel will display Alerts Not Armed until 1 you have set up your email server 2 you have scheduled an alert event in Scheduler and 3 you select Arm Manual Alerts Now or Arm lt name of event gt Early 83 User Guide Note You do not need to create an alert event to select Arm Manual Alerts Now And the manual arming of alerts is available with or without the WiLife Platinum upgrade ARM lt NAME OF EVENT gt EARLY The Alerts Scheduler Front Control Panel will always display the next scheduled event in the scheduler s time line In the graphical image on this page the next scheduled event is called Event 6 You simply click on the Arm Early item in order to arm
133. erve Add addtianal e mail ard el phona recip ents No Motion Detection Alerts Click DK to savo now satings ard chee tie event propentes screen User Guide Event Name Enter the name you wart to cal this xheduled evert Days of the Waak Option Specify the cays ofthe week you wart the event appled to Click in the check boxes to select or dessloct a day RecondingE mail Alari Options YOL do no need WiLita Placinur to sel you cameras to continuously recerc ar tum recordirgard alerts cff lo activate a7 GO simply click nha ratal huthe mproconting it Edit Butior Click the kde button tora camera ard or it samara alert settings suc as the typa cf ele usa pou wa sent the length ct moten maquirad hafora sanding an alet ard che fequenzy of akal nulificaliv rs you wanl sent from he camera Cane Click Sancel to close the Scheduku Eveil Prupeilics screen without saving new sattings The No Motion Detection Alerts feature allows you to intelligently monitor an area where you expect motion And if there is no motion Command Center alerts you This feature is perfect for situations that have to happen such as the kids walking into the house after returning home from school or an employee who should arrive on time to open the store If this event type is selected you can further indicate whether he wants to be notified by the first qualified motion event during this interval or the last To create a No M
134. es in These Positions lt gt A The illustration is drawn to a one to one scale which means it provides the exact dimensions required to mount the unit 141 Software License and Hardware Warranty Command Center Software License NOTICE TO USER BE SURE TO CAREFULLY READ AND UNDERSTAND THIS END USER LICENSE AGREEMENT EULA BEFORE YOU INSTALL OR USE ANY WILIFE SOFTWARE FIRMWARE OR RELATED DOCUMENTATION BY INSTALLING OR USING ALL OR ANY PORTION OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE YOU AGREE THAT THIS LICENSE WILL BE A LEGALLY BINDING AND ENFORCEABLE CONTRACT LIKE ANY WRITTEN AGREEMENT SIGNED BY YOU THESE TERMS APPLY TO YOU AND TO ANY FUTURE USER OF THIS SOFTWARE IF YOU DO NOT AGREE A DO NOT INSTALL OR USE THE SOFTWARE AND B RETURN THE COMPLETE PACKAGE WITH PROOF OF PURCHASE INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE SOFTWARE LICENSE 1 DEFINITIONS Software means all of the contents of the associated media electronic documentation and any updates for revisions to the same Use or Using means to install access copy or otherwise benefit from using the functionality of the Software Product means the combination of WiLife Software and WiLife Cameras WiLife means WiLife Incorporated a Delaware corporation 132 East 13065 South Suite 150 Draper Utah 84020 2 CONDITIONS
135. esk countertop etc The Spy Camera provides the same basic benefits of all WiLife Cameras including easy installation plug and play Homeplug and a wide range of configuration options for homes and small businesses Welcome to WiLife User Guide This hidden camera is perfect for coverage of any area of the home or small business that requires discreet observance You ll have a powerful security camera that will go undetected by everyone Perfect for monitoring and recording your employees kids the nanny or the babysitter CAMERA POWER SUPPLY The power supply connects to the camera using the provided CAT 5e cable It serves two functions First the power supply provides power for the camera Second it is the network bridge connecting the digital video feed from the camera to the PC that is running the WiLife Command Center There are a few rules you should know about using this unit 1 Do not plug the power supply unit into a surge suppressor a UPS or some other filtering unit It can be plugged into a regular extension cord or non surge power strip 2 Likewise do not connect the power supply unit or the WiLife camera into other Ethernet or Power Over Ethernet POE hardware The WiLife Camera and the Camera power supply operate as a pair 3 The camera will not operate with non WiLife POE equipment 4 The unitis designed to be used indoors CAT 5E CABLE The CAT 5e Cable carries DC power from the Camera
136. essage reminding you that you are closing Command Center as well See e a Wettig ug li To exit Command Center follow these steps e Click on the Command Center icon in the system tray e Choose Exit from the menu Remember that clicking the close box only closes the Windows interface and Command Center will continue to run in Background Mode Note If you have a password assigned to your system you will need to enter your password before exiting The following graphic is an example of this password screen WiLife Command Center Enter your password to exit Command Center Note If you want to remotely view your cameras online you MUST HAVE the WiLife Command Center running 37 WiLife Platinum Features WiLife Platinum expands your already powerful video security system with innovative PC and Online features WiLife Platinum allows you to better protect your property family and employees by providing you with desktop notifications powerful alerts and increased accessibility to your cameras and recorded video files on the Internet anywhere in the world at any time Power up with Platinum and increase the monitoring power of your WiLife System Command Center With access and power like this voull never go back to monitoring the old fashioned way Scheduled Alerts No Motion Detected Alerts Use a simple calendar to schedule times to turn email and cell motion alerts on or off For example arm yo
137. ewall for personal use and those that unknowingly have a copy installed along with either software from an ISP VPN or other source The primary difference between the two is this The retail full package version of Backlce includes a user interface for making changes Copies installed with other software have no user interface and require editing a file in order to unblock traffic Unlike most firewalls BlackICE does NOT automatically prompt users for permission to allow Command Center to access the cameras and Internet ENABLE COMMAND CENTER WITH BLACKICE Ul If you have the full retail version of BlackICE you will have access to its somewhat crude user interface UI If you do not have access to the Ul jump forward to the section on Enabling Command Center with BlackICE Options File Follow these instructions when using the BlackICE UI 1 Open the BlackICE Advanced Firewall Settings dialog by right clicking on the BlackICE icon in the task tray as shown viso Ba kE Eva Edt Bhd JE Settings keen EE E dhaid Stee tor B adJcE Engre wy 255 KET St 2 On the Advanced Firewall Settings dialog click the Add button Next enter the values shown Name UPnP IP Address 169 254 0 0 169 254 255 255 Check All Ports Type UDP Mode Accept Duration of Rule Forever and click Add HSC Advanced Aral Sani npe ip Add Firewall Entry Fuca Zur Hans A name eat skih 3 a HF ti A amp th A scn mt gt
138. feature buttons SETUP GO Turn cameras on off Print images TO LIVE GO TO PLAYBACK and WILIFE appear in both the Live and Search Views E mail a current image Upload Video Clips Digital Pan Tilt Zoom Check Online Storage Title Bar Controls The Command Center Title Bar in the upper right corner of the application lets you view Help Hide the on screen controls minimize Command Center or run Command Center in Background Mode Hide Show Command Center Controls Main Feature buttons Digital PTZ Clock and Camera Open Command Center Help Display Tips of the Day Access WiLife web support Activity Panel Minimize to Taskbar Ki Close Run in Background When you click the X button Command Center changes to Background Mode A system message will let you know that Command Center is still running and recording in the background 19 Using the Command Center User Guide Main Feature Buttons These three buttons control some of the key functions of the Command Center application The Setup button opens the Setup Control Panel where you control all of the configuration options The Search Live button switches between the Search View and the Live View Notice that in Live View the middle button reads GO TO PLAYBACK and when in PLAYBACK View the middle button reads GO TO Live thus allowing you to easily switch back and forth The WILIFE button takes you to the WiLife website where you can
139. five status lights on the WiLife Camera power supply Top Green Steady green when power supply has power Middle Green Steady green when the power supply is connected to the Homeplug network Bottom Green Flashes when sending and receiving data to the camera Bottom Green successfully linked to the camera Located near the network connector the green light is on when the camera has Bottom Amber Also located near the network connector the amber light flashes when sending and receiving data to the camera It flashes slowly when communicating with the 107 Troubleshooting WiLife User Guide camera only and quickly when sending date between the camera and Command Center USB RECEIVER STATUS LIGHTS There are three status lights on the USB Receiver Because the USB Receiver gets its power from the USB port these lights will be on even when you have not plugged the receiver into an outlet Top Green Flashes when it detects a collision between two network packages normal Middle Green Flashes green when sending and receiving data from the cameras Bottom Green Solid green when successfully linked to the computer 108 Configuring Your Firewall Firewall Basics Firewall configuration issues are our most common support call In this chapter we help you understand and configure your firewall saving you and us the trouble of a support call Simply put a firewall is a dev
140. g using the Desktop Mount or Wall Mount OUTDOOR CAMERA The Outdoor Camera is another option used with the WiLife Video Security system Like the Indoor Camera the Outdoor Camera uses the Command Center software and is compatible with other existing WiLife Cameras It is unique however from other WiLife Cameras because it is weatherproof The Outdoor Camera provides the same basic benefits of all WiLife Cameras including easy installation plug and play Homeplug and a wide range of configuration options for homes and small businesses The Outdoor Camera is perfect for applications where you need a weatherproof camera The Outdoor Camera can withstand the harshest elements while providing superior video surveillance The Outdoor camera is weatherproof so it provides you coverage of outdoor locations such as the parking lot driveway front or back entrance and backyard Note When mounting install in a nearby electrical outlet that is easily accessible SPY CAMERA The Spy Camera delivers the power of professional grade video security in a package that is easy to set up and affordable The Spy Camera masquerades as a sleek fully functioning digital clock and is perfect for coverage of any area of the home or small business that requires discreet observance The Spy Camera can be placed anywhere on a flat surface that has an unobstructed field of view It looks natural wherever you place it night table dresser shelf d
141. he name for each sub folder Video files are then stored under the folder representing the camera they were captured by Video files are saved in the standard Windows Media 9 Video file format wmv and can be played using WiLife Playback Mode or using a Windows Media Player Playback Mode Right Click Context Menu Options E SCH ho sets on ELWa rks Video D i View A Q a E Sage DC teens m ze Somer 2 13 00 IER ire ales O Pod e Dedo Fh EO roo ute O ee e rrr STE Settings LD ocean 1 teers ek eed AE Once 09 Betis ret Cte o bd the 13 09 12 4B L0 04E O weww D Mrans O WW PE SE STEE HN 13 00 13 BOE AW LZ RW vn MASA E Teltere my E umm E aT 1300 14 E 00 00 6 ts SIE TES Winnie H E 21 EN um LAG E CR A A A O 12 45 00 000 Ow waww ts Omiran nw D s 128 00 et SEET e OO nec LOW Lob ge 0 124500 01 94 Qw e aww w MAD CO 12 00 18 dh Mis ew are 100 13 B 00 30 50 Dw i AS UL ap M2 mme While playing through recorded video segments in Playback Mode you can right click on an active video window to access the context menu This menu allows you to perform some operations that are not available from any other screen These choices include options for managing segments uploading video segment to WiLife Online account printing and saving and e mailing Each of these operations applies to the current video segment To manage a different video segment click on
142. heduler calendar click and drag from the desired start time to a stop time where you release the mouse button The Schedule Event Properties Screen displays Note You can also open this screen by right clicking on a desired time block and select the option New Recording Event Off In the Name field enter the desired name for the event Event Name Event 9 Enter the Start and End times for the event Start 11 00AM 2 End 1 00PM 2 Specify the days of the week you want the event to run on C Sun Mon Tue Wed Thu Fi _ Sat Select Set Continuous Recording Set Continuous Recording 85 User Guide 8 Specify camera event properties for each camera by clicking on a camera line or clicking on the Edit button Camera Send Filter Frequency Edit Ci Pod 1 Snap Shot 1 sec 3 min LJ Click the OK button to save the properties for the event You will notice the new event displays in the color black Create An Event To Turn Off Recording Disable recording at set times and on specific days even if there is no motion on the camera To create an event that turns off recording follow these instructions 1 7 Click the Alerts Scheduler Front Control Panel gt View Schedule The Recording and Alerts Schedule Screen displays Note The Recording and Alert Schedule Screen is also accessible through Setup gt Recording tab gt SCHEDULE RECORDING TIME On the Scheduler calendar click and drag from the
143. humbnail of the recording as well as the date time stamp the camera detected motion 58 Setting System Options User Guide Setting Desktop Notifications The following graphic shows and describes the fields applicable to desktop notification functionality Det Hie Command Comer Setup With WiLife Platinum enable desktop popups for each camera Also set requirements for motion length and popup frequency Enable sounds for notifications and choose from a variety of alert tones You can even make your own Quickly disable popup windows and or mute sounds without having to edit the settings for each camera 59 Setting System Options User Guide Online Viewing Setup Online Viewing is yet another great feature in WiLife As mentioned previously it allows you to view live video from your cameras anywhere and at anytime If you did not set up Online Viewing during the Setup Wizard first create a WiLife Online account at www wilife com register Learn more by reading the chapter Using Online Viewing later in this user guide Verify System Requirements Before beginning the setup confirm that your system meets our recommended requirements Unlike a minimal WiLife setup remote viewing consumes more resources and requires a high speed internet connection to perform well MACHINE CONFIGURATION For remote viewing confirm that your machine matches or exceeds the recommended configuration CP
144. ice software or hardware which controls the flow of network traffic between your computer and the outside world Having a good firewall is important to prevent hackers and viruses from getting access to your computer Many popular firewalls run directly on your PC they include Microsoft Firewall Symantec Internet Security ZoneAlarm BlackICE McAfee Personal Firewall and many others Each vendor provides a different interface for network management and use different rules for protecting your computer Many of them have built screens and dialogs that automatically prompt you to allow and disable network access for specific programs Internet Filters Internet filters are a different form of network firewall They work to protect individuals and computers from accessing potentially objectionable materials These filters capture internet requests and either block or allow them depending on whether they pass their internal tests Like firewalls Internet Filters can block communications with your WiLife Cameras WiLife Firewall Requirements While firewalls are useful in protecting access to your PC in order for you to view cameras in your home or business and for WiLife Networking Protocols Network remote viewing you will need to allow UPnP Discovery UDP port 1900 eS Powerline firewall access to WiLife WiLife uses two UPnP Control TCP ports 50000 65000 Powerline Video Streaming TCP port 22211 Powerline networks
145. ics for example are good because they are not as likely to store electrostatic charges e Keep all plastic items away from any area where this equipment is handled Any plastic item is a potential static generator This includes candy wrappers foam cups synthetic carpet foam cushions etc e Avoid activities that produce static such as wiping feet or putting on coats when in the vicinity of this equipment e Always discharge any static charge your body might have built up before touching any part of this equipment To do this touch and hold a grounded metal object for a minimum of two seconds e If storing this equipment for a prolonged period of time return it to its original shipping container If this equipment ceases operation suddenly and static electricity exposure is suspected unplug all connections for at least five seconds and then reinstall these connections If this does not restore equipment operation consult the troubleshooting section of this manual Use with Power Conditioning Equipment The WiLife cameras and USB receiver should not be used with any type of power conditioning equipment such as surge protectors commonly found in power strips AC line filters AC line conditioners voltage converters frequency converters uninterruptible power sources UPS spike protectors AC line voltage regulators and motor generator sets Such equipment will likely block power line network signals and render the WiLife syst
146. ing options page for each camera and ensure the camera has defined motion zones e Ensure the Enable motion detection for camera checkbox is checked e Check your camera recording schedule to ensure the cameras are turned on not scheduled to be Off e Increase your motion sensitivity settings Command Center is not sending e mail alerts Command Center requires four elements to send an e mail alert Check the following items on the Setup gt E mail dialog for each detected camera e Ensure you have properly set the SMTP server settings and executed the Test button operation e Verify your Send E mail to e mail addresses are correct Choose the alert action for each camera e Ensure the Enable E mail Alerts option is checked Adjust the Minimum Motion time to meet your needs Check the Spam Blocking options for your receiving e mail account 106 Troubleshooting WiLife User Guide am unable to see my site or cameras from WiLife Online account To view your cameras remotely you need four items proper Command Center configuration an active WiLife Online account Internet connectivity and a compatible remote device Check the following items e Ensure that you have created a WiLife Online account by registering at www wilife com Verify that your account name e mail address and password match those used to create your account Test your account information accuracy by going to the Setup g
147. ing you to not only save and store multiple custom searches but change them as well Add more search criteria to saved searches In fact add flags or highlights regarding what is interesting about the video clip unusually large size unusually long duration and video on either side of such a hit Search using criteria based upon the start date time amp end date time of the video clip the length of motion video rank whether an alert was triggered protected clips file size duration of video clip Command Center site and specific cameras Regarding searching for videos you can search using a Quick Search or an Advanced Search Today s videos Start Date Time This Weeks Videos End Date Time High Motion Videos Amount of Motion below average average above average Larger Videos top 20 Longer Videos Size Alerted Video Duration Alerted Protected SEARCH FUNCTION NOTES e The search results automatically include surrounding video clips that were recorded right before and after the video clip resulting from the search regardless of search results This is true for the camera s involved in the search 43 Using the Command Center User Guide e You can save a search for future use If you save a search you will be required to give the search a name e An Automatic Update property exists so WiLife Online updates the list of video clips from your Command Center Choose between 5 10 or 30
148. ion of receiving one of three message types simple text only text and one frame of video or a video clip In any case this e mail alert option allows you to know when your cameras are capturing motion You set e mail alerts on the Command Center Setup gt Alerts dialog which allows you to configure e mail alerts Note For WiLife Platinum users when an email alert message is sent to you or an email recipient that message includes a link that takes you to your WiLife Online account so you can see the video that triggered the alert The following graphic is a screen shot of the Alerts dialog cas eer Camera Click the camera button 1 6 to select the Buttons camera for which you are managing alerts E mail amp Cell Select the type of alert action you want a Phone Setup camera to send when it detects motion The options include do nothing send a text message or send a frame of the captured video Schedule Check to turn on e mail alerts for the Email amp selected camera Uncheck to turn the alerts Mobile Alerts off Set Manual Select the type of alert action you want a Alert camera to accomplish during an alert event Properties do nothing send a text message send a frame of the captured video or send an excerpt from the beginning of the video segment Set the minimum length of motion necessary to trigger an alert the minimum time between alerts or the maximum frequency you want alerts
149. ios Camera 1 An Indoor Camera looks out over the driveway has Auto Brightness set to On allowing it to automatically adjust to changing light conditions Camera 2 An Outdoor Camera looks out over the backyard has a defined Motion Detection Zone set allowing it to capture motion only along the top of the fence line Camera 3 An Indoor Camera monitors the front door and has an e mail Alert set which will send a notification if anyone comes into the house e g when the kids come home from school Camera 4 A Spy Camera monitors the computer room where the kids study using the PC for research and typing papers Setup allows you to set each camera differently based on its mission 3 POWERFUL SOFTWARE At the center of the WiLife Video Security System is the WiLife Command Center the most powerful video security software available The WiLife Command Center can manage full motion video from six concurrent cameras providing you with stunning live views from every camera while simultaneously recording any motion or scheduled events Additionally the WiLife Command Center uses a powerful Alerts engine that communicates with your e mail server to notify up to ten e mail addresses or cell phones that a camera has detected and recorded motion When the Command Center detects motion on a specific camera the Command Center will send out an e mail message and at your option you can set the Command Center to
150. it earlier than it was scheduled Once a scheduled event is armed early the Front Control Panel will display Alerts Armed Via Schedule As with manual arming you can specify a delay time before the event it actually armed This Alert feature is great for quickly enabling email alerts as you leave work earlier than usual and want to turn alerts on early DISARM lt NAME OF EVENT gt EVENT If you want to manually turn off all alerts simply select the Disarm lt name of event gt Selecting this means that even if you have qualified motion events and scheduled alert events no alerts will be sent In other words this is the master Stop switch for any alert that may be active Note This option does not turn off future alerts It only terminates any alert either manual or scheduled that is currently active OTHER FEATURE RELATED NOTES WiLife Icon System Tray Note The context menu now includes the same options that allow you to quickly arm or disarm alerts both scheduled and manual Password Note If you activate Password System Lock then you can have the peace of mind that events can t be armed or disarmed without your password Camera Alert Properties The Camera Alert Properties screen helps you specify camera settings for alert events message type length of motion required before sending an alert and the frequency of alert notifications The Camera Alert Properties screen is accessible from the Schedule Event
151. ked Application Wants to Access the Internet Path Progam tec Luk werkz Werke ce Werke Lblicer Wilre Yam Le HA hee Does letz ukalia lel M Afee skat hs preyan Eeez Ulochirg aik Me La er Wwirdoze Fiesa has abzked Ihis p cgam lor aen ng Core one fom the halu arslon lou sait ee s ep ugam bod Je Ueber va inhicch when de d linh k a prin 2 kk hanan Windows Firewall Auto Alert McAfee Auto Alert Message 14 Getting Started User Guide Additional Cameras You can have up to six WiLife Cameras for each WiLife site Currently WiLife offers a suite of three intelligent digital video security cameras Indoor Outdoor and Spy But check our website periodically for news regarding any new cameras being released Adding new cameras to your WiLife Video Security network is easy STEP 1 POSITION YOUR CAMERA We make it easy for you to place your cameras anywhere in the home or office Each starter and add on kit especially the Indoor camera includes multiple mounting options a suction cup desktop stand and wall mount Use the highly durable suction cup to mount the Indoor Camera to a window Options on the WiLife Camera allow you to mount the camera so that it either points outside or in And don t you worry about the glare from the window affecting the quality of streaming video Our cameras are built with GlareShield an anti glare filter Use the desktop stand to place your cam
152. ld to make sure that it is compatible for remote viewing Because this is the first time opening WiLife Online you need to login 1 Click the Login link or the WILIFE ONLINE button Enter the e mail address and your password 2 3 Mark the checkbox Remember me next time 4 Click the LOG IN button Note Now that you have logged in the website remembers you and will automatically direct you to the landing page Simply click the button WILIFE ONLINE 2aranns ma nast His Log in 100 USING THE WILIFE ONLINE PAGE FOR HANDHELDS Your WiLife Online page allows you to see your WiLife network all on one page In the example on the right you will notice the names of your locations and cameras You will see if a Location is Offline or Available Each camera name is a link that opens the Video Viewing Window and displays live video for the camera you selected Active cameras appear in green and underlined text User Guide intcrmct Explorer gf sji 132 ab vem Neves Latz como lik gt warks adh Gkor Hat fou Looe Dariel s ome Abad a E Hart LW When you click on one of the camera links you will see messages similar to these O FE loc 3 wt PAL webs Ly e r kuk werks Fb lena Wot tou ek tresy W Deve shone This window will display as long as WiLife is connecting to the Command Center system With handheld devices Internet Cxphrer O Y Maneras
153. line Storage Use the Check Online Storage option to monitor the amount zt of storage space you are using and or have available on your WiLife Online account The Online Storage Space Herat hon aeh Orina acoatar aos you re using and how screen also gives you access to view stored videos online and purchase more online storage Q To open the Online Storage Space screen simply go to the Total 100 MB Playback screen right click on any video clip and choose the option Check Online Storage On the right side of the screen a pie chart will compare the space already used up Avelable 91 8 MB with video clips displayed in blue with the space still available The left side of the screen displays the exact amounts in megabytes of space total number of account storage space 100 MB total used 8 13 MB and total still available 91 8 MB as illustrated in the graphic below D Used 8 13 MB DESCRIPTION OF ACTIVE LINKS amp BUTTONS Upgrade Online Storage Use this option to purchase more online storage space through the WiLife Service page Boost the storage capability of your WiLife Online account so you can store your most important video clips online and have them easily accessible from anywhere in the world and at any time View Stored Videos Use this option to quickly access the Video Storage page on your WiLife Online account to view the video clips stored there Go to Chapter 4 and read the topic Online Video
154. llow you to create two scheduled events with overlapping times Also creating scheduled alert events is only available with WiLife Platinum Creation of scheduled recording events is available with or without Platinum 21 Using the Command Center COLOR USES FOR CAMERA CONTROL ACTIVITY PANEL User Guide In conjunction with Scheduled Alert functionality the Camera Control Activity Panel uses colors to identify their status If the circle surrounding the camera s number is red it means that qualified alerts are armed and will be sent A tool tip will give some information as to why the particular camera is or is not armed Here are the possible tool tip messages Camera not detected O Camera disabled Alerts manually disabled Alerts manually armed Alerts armed by schedule Alerts armed for NO motion Alerts armed for NO motion send 1st alert Alerts disabled Email set up incomplete Alerts disabled action is Do Nothing Alerts disabled no active schedule item Use the Camera Activity Panel The Camera Activity Panel allows you to monitor all your cameras at a glance lt shows you which cameras are connected set for e mail alerts and recording From this panel you can also quickly turn cameras on and off There are right click menu options available for blue and red colored circles if there is an active scheduled alert i e the circle is red In this case you can right click and change the alert se
155. login to your WiLife Online account See the Command Center Setup chapter to learn more about camera and program configuration options Live View The Live View is the first screen that appears when you open Command Center From here you can monitor live video feeds change screen layouts and enable and disable cameras and e mail alerts This is a screen shot of the Live View showing the components of the screen Live Video Windows Command Center can display between 1 and 6 video windows depending on your choice of Viewing Modes Each video window in the Live View displays live feeds from your cameras The text in each video window shows the camera order C1 C6 camera name and camera status If the camera is recording the status message reads Live Rec in place of just Live Choose a Multiple Camera View Command Center allows you to select between 3 viewing modes single camera quad camera and six camera Video feeds are tiled and sized to fit in the available dsplayan area Quickly switch between multi and single camera views by clicking on the video window 20 Using Command Center Applications User Guide Alerts Scheduler Front Control Panel Use the Alerts Scheduler Front Control Panel to quickly arm the next Y Alerts Not Armed alert event immediately arm manual alerts disable an active alert or to access the Recording and Alerts Schedule Arm Manual Alerts Now The Alerts Scheduler Fron
156. ls Burning this material is not recommended as it may release harmful chemicals into the environment PROLONGED USE OF EQUIPMENT As with all equipment care should be taken to minimize the risk of repetitive motion injuries muscle fatigue prolonged muscle inactivity and eye strain Repetitive motion injuries may be caused by common WiLife activities such as typing and computer mouse use Avoid spending excessive time viewing live or recorded video Command Center software can be configured to notify you remotely when an event happens so constant personal surveillance is unnecessary Recorded playback can be time selected skipped to or fast forwarded to quickly reach a point of interest Make sure your PC workstation including chair is comfortably configured and properly illuminated Place your PC s keyboard mouse and display at a comfortable strain minimizing height Adjust the brightness and contrast of your PC s display to a comfortable level STATIC ELECTRICITY All electronic equipment contains components that can malfunction suffer reduced reliability or be damaged in the presence of static electricity While this equipment has been designed to minimize performance degradation due to effects of static electricity please use the following procedures when handling this equipment e Do not wear clothing that readily generates static electricity synthetic materials generate large amounts of static electricity Cotton or cotton blend fabr
157. mail or cell phone alerts during selected periods of time Scheduled Alerts makes your Command Center a notification tool turn email and mobile phone alerts on or off at certain times day and night Events will automatically be armed at the times you scheduled Alerts are created using the Recording and Alerts Schedule calendar a simple click drag and release interface which allows you to view your Command Center schedule and modify or create new schedule events The calendar displays only one week each event scheduled occurs every week With Scheduled Alerts enabled your WiLife Command Center will notify you based on the motion sensed by your cameras using one of three options a simple text only message a text message that includes one frame of video or a video clip You can also create no motion alerts that will notify you that an expected event did not occur Functions of Scheduled Alerts also include the following e Seta user configurable Delay time when arming events manually or when arming the next event early For example set the delay before activated time at five minutes This allows you to get out of the building before alerts are armed e fa recorded video clip caused an e mail or cell phone alert Command Center will flag the video segment This flag is stored in the wmv file s metadata and can be used as a search criterion on the Online Search and Playback page of your WiLife Online account e Alink will
158. mera number icon to activate pan tilt zoom for that camera Zoom Range Use the zoom range buttons lt 1 D gt or the slider to increase top or decrease bottom the view magnification Using the Command Center User Guide Live Mode Right Click Context Menus The WiLife Command Center provides quick access to common functions through context menus on the Video Windows and Camera Alerts buttons To access the context menus simply right click on the object and choose between the various commands The following table describes each of the options Camera Settings Opens the Setup gt Camera dialog allowing you to make quick edits for the selected camera Motion Detection Setup Opens the Setup gt Recording dialog allowing you to make quick edits for the selected camera Email Setup Opens the Email and Cell Phone Alerts Setup allowing you to adjust Outgoing Mail Server email account settings or to add new email and cell phone addresses as recipients for alerts View Recording Schedule Opens the WiLife Recording and Alerts Schedule calendar allowing you to create or edit a scheduled event Print Current Frame Opens the Windows Print dialog allowing you to select the printer you want to print the current frame to and to print Save Current Frame Opens the Windows Save File As dialog allowing you to save the current frame as a jpeg tiff png or omp file select the location where you want the file
159. minutes etc updates SEARCH RESULTS Video search results can be displayed using two display modes text grid view default which includes a header and can be sorted by each column or by thumbnail tile view which includes details of the video when you mouse over the thumbnail You can switch views without performing a second search Check box to allow multiple video clip selection Thumbnail of each video large size Play button to play a single file Page rankings Play checked files More icon on list retrieves text display with the duration size rank amount of motion date time alerted and More icon on list retrieves thumbnail title description or other available information about the recording Nearby Related Recordings allows you to get the next 5 and previous 5 videos within 5 minutes temporarily same camera spatially all selected cameras or both protected Nearby Related Recordings allows you to get the next 5 and previous 5 videos within 5 minutes temporarily same camera spatially all selected cameras or both 44 Using Command Center Applications User Guide Purchasing WiLife Platinum To purchase WiLife Platinum 1 Click on the Get WiLife Platinum Now Click Here button in the left panel This P button is accessible from any screen on your WiLife Online Account pages The Buy WiLife Services page displays Note You can also access the purchas
160. mmand Center Test another power outlet for your camera perhaps one closer to your PC Click the Rediscover button on the Setup gt Advanced dialog Refresh your environment To do this 1 restart you computer 2 reset your USB by removing and reconnecting it PC to USB cable and 3 reset your cameras by unplugging and re plugging them into the power outlet Reset each camera by pressing the reset button on the bottom of the camera by gently inserting a paperclip into the small hole near the network connector From the Setup gt Advanced dialog execute the Add New and Rediscover camera operations Command Center seems to run slowly Command Center is a 21st century application and is tuned for use on modern PCs Though we provide minimum system requirements for running Command Center you may find some functions operate slowly on underpowered machines e Ensure you are running a PC that meets the minimum system requirements and preferably one that meets the recommended system requirements e Close unneeded applications running on your computer e Run virus and spyware detection software to ensure your computer is clean My camera is not recording motion Command Center uses two methods to record video Camera Motion Detection and user defined Recording Schedules If you have disabled both of these options cameras will not record Check the following to ensure recording is configured properly e Check the Setup gt Record
161. n Out Computer Any Communications Any Protocol TCP and UDP After updating these settings click Ok Exit Norton 360 121 Configuring Your Firewall User Guide ZoneAlarm Firewall Zone Labs produces several computer security packages including ZoneAlarm Pro and ZoneAlarm Though there are differences in the Ul they are largely the same Like other PC firewall products Zone Labs provides both automatic and manual configuration interfaces By default ZoneAlarm will automatically prompt you to allow Command Center exe to both access the Internet and to act as a server Follow these instructions to ensure ZoneAlarm does not interfere with the operation of WiLife ENABLE COMMAND CENTER AUTOMATICALLY When you first start Command Center Zone Alarm will automatically provide you with a ZoneAlarm Security Alert asking you whether you want to block Command Center You should always choose Allow when the program name is Command Center exe and the publisher is WiLife 1 Run Command Center Check Remember this setting and click the Allow button on both the New Program and Server Program dialogs ZoneAlarm Security Alori NEW PROGRAN Werks is trying to acecss the Internet SLRVLE PROGRAM Warks wants lo accept connections faim the Internet Ideniiicat on Nol avalabk ic Z3nzelzm Appr am Weri re Sure IP 169 224 42 24 Ful 160 Mnre Intarmahnn Availahle Ire hhicaliniy Nchevabhe mn sal
162. n address Note This will affect you when you update the firmware after installing Command Center version 1 5 Version 1 4 is not affected 1 Open the Norton Protection Center and click on the Norton AntiVirus tab Norton Maona Here i your omeri PC securty an ohms i Baue EC Zacutita 1 ae sa meto Bras 1 D an A y m a ema Mes x il evws t wn See Y v G es v Ri Connecting to the Internet ya lanar de cr d st zz Lowe tere Transaction Security Catch Ln sl 8 Der bi am gn A gr mr Leen thee moter bars e D erem geen Och Lads San awe e ms 2 Click on the Settings option and click on Internet Worm Protection Attention Emad 8 Mestagng uck Links oir Emb Mato bei sed Emad Sc Aner On voto tant M iirz g anreng Mo pt eg ain Fei Mei terra ao Ascronal Optens Oak Tasks ten wet sevene hasr Cptora v Ar repasa View tetor hs 117 Configuring Your Firewall User Guide 3 Click on the Turn Off button tenet Vi Protection A internet Varm Protecdon focht internet worm aBacks al Re poirt of en e e O Kosetzztztocen ant Vewserger A onn Opbons reg ard Coyne Arton Cyten A Attention Turning off this feature reduces your system protection Internet Worm Protection Select the duration pat 5 In the Command Center Software open the Setup program click on the Advanced tab and click on the Find My Cameras button Follow the instructions of the
163. n the Current E mail field enter your current e mail address In the New E mail field enter the e mail address that you want to use for WiLife Online Note It must be an active Internet e mail address Re enter the e mail address in the Confirm E mail field Click the button CHANGE USER LOGIN An activation e mail will be e mailed to you Open your e mail account and open the e mail that was forwarded to you by WiLife Follow the instructions in the e mail Now that you have changed your WiLife Online Account login name you must change the Email login name in the WiLife Command Center gt Setup gt Online tab screen See Create Your WiLife Online Account for details WiLife Online Account Manage the connection to your WiLife Online account Username mp 4Real gmail com Change Location 2nd Home Change Disconnect If you do not change the E mail on the Online tab screen in Command Center then the Remote Viewing process will not recognize your account Errors you may encounter include the following 96 User Guide e Unknown Remote Viewing Account This message displays on the Live screen in the message panel e Disconnected Account Unknown This message displays on the Online tab screen in the Status section 10 You can now go to www online wilife com and log into My WiLife using your new email Changing Settings For Personal Preferences www online wilife com gt My Account gt Personal Pr
164. nally click on the Advanced tab and then the GENERAL button On the General Rules Screen scroll down to the rule UPNP Port 1900 Block Rule Click on the Modify button and change the rule from Block to Permit Leave the rule checked and then click OK to accept the change SUTLI ATEEN k d re O sesine Advanced Firewall EA ET bat Soot span coh meg Im Bangs aes EiPaas Gem ts elt eczedntzchrcir erpel cae ee hoere A O rre Cue RE E tnt tee else a cate Lee at tee te tirade AA Comets rt TS AO A ON Au bear ne py mr Zn ho sr ure td teat aT cue ao mere Ital site noes re aes VA AA hoola Advanced iresvall General Rules semings tor cls haras Network Detector ls ot hier mez dile ie coins bread ca rdez rcimn ad amon concezliznz RIES vw rpierrerde nie tios dile Ja MOM SS BC IA ET OTA SEET UPNP Put 5000 Bloch P P Ee A irk ewi w et Heats A pwd 1500 Black Rule br e can gie lr nn pd E lt gt You have now successfully configured Norton Firewall but remember that you may have more than one firewall application running on your PC You need to disable or configure each one Finally you may need to exit Command Center from the task icon and restart for the changes to take effect 113 Configuring Your Firewall Norton Personal Firewall 2006 Norton Personal Firewall 2006 is a component of several S Manon nerwe Sur Symantec security pr
165. nce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product Users of this equipment are cautioned that changes or modifications to this equipment not expressly approved by WiLife Inc void the user s authority to operate this equipment INDUSTRY CANADA NOTICE Complies with IC ICES 006 and ICES 003 en conformit avec IC NMB 006 et NMB 003 LEAD CONTENT This equipment complies with Sections 25249 5 25249 13 of the California Health and Safety Code The rubberized items of this equipment which the user would come in frequent contact cables cords suction cups etc have lead content no greater than 0 03 300 ppm Safety Information Please read the information in this section carefully and make
166. ndicates that it is not on Last Connection Date Command Center The date someone connected to this location Version The version of the Command Center Software system running at this location MAC Address The media access control address for the camera Version The firmware version running on the camera REMOVE CHECKED Removes the Locations or Cameras check marked Here is an example of the Manage Sites and Cameras page P DIEN Alerts Not Armed y Name Biome Camera n PF FrontYard a o North Gaiden Status Last Connecton Date Onine Thu Ma Status MAC Address Recrove Oifine Cameras 98 User Guide Removing a Location or a Camera Removing your location or cameras is perfectly safe and easy The WiLife Command Center will re register itself and any cameras to keep your WiLife Online accurate and fully up to date To remove a location or a camera follow these instructions 1 Goto www online wilife com Note If you are logged in the system will automatically open your My Cameras page If not you need to Log In 2 Pick the site you will be removing cameras for or removing the whole site 3 Click the wrench icon next to the site line The Manage Sites and Cameras page displays as shown in the graphic below Alerts Schedule Active Y a To remove the entire location click the checkbox next to the location name and then click the REMOVE CHECKED button
167. ne Video Sharing Go beyond live Internet viewing Access your recorded video at anytime anywhere Use easy search tools to locate and view video by date time and site with up to the minute availability Share select video clips with friends family employees and even local law enforcement Simply upload the segment and list the email addresses for nearly instant distribution Whenever you attempt to use a Platinum specific feature the WiLife Command Center is going to display a popup message that educates you about the Platinum feature you selected to use and displays a link where you can get more information about Platinum and subscribe 38 Using Command Center Applications User Guide Whenever you attempt to use a wt Command Center Platinum Feature Platinum specific feature the WiLife Command Center is going Digital Pan Tilt Zoom to display a popup message that a Wilife Platinum Feature educates you about the Platinum feature you selected to use and With Digital Pan Tit Zoom you can narrow in on specific areas of your WiLife S cameras viewing area displays a link where you can get more information about Platinum and subscribe For example 200m in on the cash register and get a close up view Chick lt J and gt to Use the 4 and 7 to tit the Upgrading to WiLife Platinum is easy Simply log in to your WiLife Open a Online account follow the link to camera s Upgrade Subscriptions and sign ba
168. ng to the Checked Items dropdown field and selecting the option Move to Inbox amp Add Contact EarthLink 5 0 EarthLink has two spam filter options available for 5 0 Standard Spam Sentry Junk Mail Filter and Aggressive Spam Sentry Junk Mail Filter With Standard Spam Sentry Junk Mail Filter activated EarthLink places SPAM in the Junk Mail folder H WiLife alert messages are not displaying in the Inbox check the Junk Mail folder To get alert messages to display in the Inbox add the outgoing mail server name i e smtp wilife com to your Address Book If you are not receiving any alert messages and you don t see a Junk Mail folder your spam filter may be set to Aggressive Spam Sentry Junk Mail Filter Any mail sent to you that is not from e mail addresses in your address book is immediately destroyed You won t ever know the mail was sent to you HotMail HotMail places SPAM in the Junk folder Spam filtering is automatic All spam possible e mail is automatically sent to the Junk E Mail folder where it is automatically deleted after 5 days To set HotMail so that it sends WiLife alert mail to the Inbox folder in the future you can complete one of these two tasks 1 Click Options gt Mail and Junk e mail gt Allowed and Blocked Senders gt Allowed Senders In the field Sender or domain to allow type the outgoing mail server name i e smtp wilife com This server name is the same one that you
169. nstall the equipment If after drying the system exhibits degraded performance disconnect the system from all power sources and follow the instructions in this manual for obtaining service repair The WiLife Outdoor Camera on the other hand is weatherproof and protected against water and temperature extremes FIRE HAZARDS Care should be taken to keep WiLife equipment and packing material away from open flames and temperatures in excess of 34 C 93 F Care should be taken to keep electrically conductive objects from falling between the WiLife camera power supply and the WiLife HomePlug USB Bridge and the wall plug potentially shorting out the AC power and causing a fire If the case of any WiLife equipment becomes open cracked or broken in any way disconnect the power source to the component and refer to the service repair section of this manual SHARP EDGES Under normal circumstances WiLife system components are safe to handle If the WiLife components are exposed to significant physical shocks the WiLife enclosures could break open exposing sharp enclosure edges and sharp internal component edges In the event of enclosure breakage carefully remove affected components from their power source and follow the service procedures of this manual CHOKING SUFFOCATION AND STRANGULATION HAZARDS Care should be taken to keep WiLife equipment and packing material away from small children and persons with diminished mental capability Specific
170. nt occccocccononononnnononeconcnnnnnnnnnnnn cnn 90 Using the My Cameras Page iii a 91 View the Video tor One Camel ainei onina ds 91 View the Video for All Cameras In One Image een 92 View the Video for Your Cameras Using the Cycle FeatUll ooococonncccconccononnnoncnnnanncnnnnnnnnnnnnnnncnnnnnnnns 92 Managing Your WiLife Online Account ENEE 94 Changing Video PreterenCes cmciiiiasia a dd geeh 94 Changing Your WiLife Online Password ku 95 Changing Your WiLife Online Login Name EEN 96 Changing Settings For Personal Preference ue 97 Manage WiLife Online Page Overniew EE rre recrear 98 Removing a Location or a Camera 99 Viewing Your Cameras Using a Cell Phone or Handheld EE 100 TROUBLESHOOTING er E II SAA AA 102 Stalin 102 ele Ren EE 103 Video ele EE 104 Maintenance Problem cnica laicidad idilio escondidas 105 Status LBS ci AE 107 CONFIGURING EIERE 109 Fire Walll BASICS E EEN OE E T P A E A euvececeuuete daa E E aa T Eege ENER 109 Internet cansada AEAEE AEREE E 109 WiLife Firewall Reoguirements EE 109 WiLife User Guide Microsoft Firewall A cs 110 Norton Internet Security 2001 200 112 Norton Personal Firewall 2OOG cscccccecessssscceceseenseesscencesesesnssessnaeeesecesnsssuscoeeeseeesenseseceeeeeenss 114 Validate the Seto ici la ii illinois 114 Norton Internet Security 2007 115 Norton AntiVirUS 2007 0 A A es Ee 117 le lege 119 ZoneAlarm Firewall E E E E E A ds 122 McAfee Security Contenciosa EEEko deed ENEEK
171. ntents of those files by using the Tools menu Ca ER d System Information OR Fle Edt View Tools Help System Summary Heen Value A Hardware Resources OS Name Microsoft Windows XP Professional Components Version 5 1 2600 Service Pack 2 Budd 2600 Software Emaronment OS Manutacturer Microsoft Corporation Intemet Settings System Name MPARKERTOSHIBA System Manufacturer TOSHIBA ice 2 Apphcahons wmd System Model TECRA A4 System Type XBS based PC Processor 36 Family 6 Model 13 Stepping 8 Genurelnt BIOS Version Date TOSHIBA Version 1 00 8 21 2005 SMBIOS Version 23 Windows Directory CAWINDOWS System Directory C AWINDOWS system32 Boot Device WDewce HarddekVolumel Locale United States Hardware Abstraction Layer Vession 5 1 2600 2562 psp 04091 9 103L User Name WILIFE uparkes Time Zone Mountan Daybght Time Total Physical Meny 1 024 00 MB he gt Find what C Search selected category only 7 Search categoey names only UNDERSTANDING SYSTEM INFORMATION System Information is a support tool that you can use to quickly locate information about your computer and its operating system The category tree in the left pane contains items in a folder view that is similar to Windows Explorer The details pane on the right side of the window displays information about the items that you select in the category tree USING SYSTEM TOOLS The System Information screen offers tools that helps technical support troubleshoot
172. nu to delete a camera Follow these simple instructions 1 Make sure the camera is not plugged in to prevent it being rediscovered by Command Center 2 Select the Delete Camera option Note You can delete a camera from the Setup gt Camera tab screen Simply select the camera tab and then press the Delete button 25 Using the Command Center User Guide Live Mode Hot Key Assignments To allow you to quickly navigate or activate features on the Live Mode the Command Center provides keyboard shortcuts You will notice some of these features are only available through the keyboard controls F1 WERKS HELP Same as hitting the FS REFRESH MAIN FORM Refresh the main form button and all its children CTRL SHIFT UPnP Rescan Sends out an M_SEARCH CTRL SHIFT HIDE WILIFE Hides WiLife and optionally U command for UPnP discovery H password locks it CTRL SHIFT DEFAULT WINDOW LOCATIONS Set all CTRL SHIFT TOGGLE MODE Alternates between Live and W the window positions to their default M Playback modes positions Do this if you can t find one of the windows CTRL SHIFT PANIC RECORD If the user executes a CTRL TERMINATE MANUAL RECORD R hotkey of it will start or add 30 seconds SHIFT ALT to a manual recording of all cameras R The countdown of remaining time is shown in the info window on the Command Center front panel 26 Using Command Center Applications User Guide Playback View
173. o 66 Hz 138 Specifications Property Size PHYSICAL METRICS Power Consumption Camera Body Dimensions Camera Weight DLC 810c Spy Camera SPY CAMERA FEATURES Processing Power Onboard Image Encoding Onboard Image Processing Resolution Frame Rate Bit Rate Color Depth Lens Focus Viewing Angle Pan Angle Firmware Updates Communications to power supply Power Consumption OPERATING ENVIRONMENT Temperature Range Operating Storage Humidity storage and operating Voltage Power supply to Camera cabling Included cable User provided requirements Connector pin out Network Illumination Property Size User Guide Up to 8 000 square feet 20 Watts Height 2 0 inch 50 mm Width 4 72 inch 120 mm Depth 8 inch 200 mm 11 Ib 500 g 400 MHz DSP Windows Media Video 9 Motion detection up to 16 zones Auto brightness Selectable 320 X 240 or 640 X 480 pixels Selectable 5 10 or 15 frames second Selectable 150 800 kbps 10 bits Preset 80 diagonal 50 manual Selectable Manual or Automatic Ethernet TCP IP 15 Watts The DVC 810i Camera meets requirements for indoor use and is not qualified for outdoor or other extreme environments 32 F to 93 F 0 C to 34 C 4 F to 140 F 20 C to 60 C 5 to 90 relative non condensing 120 240 Volts AC 50 60 Hz CAT 5e RJ 45 connectors 10 feet 3 m CAT 5e or better RJ 45 connectors up to 80 feet 2
174. o use the keyboard keys Ctrl J or choose Mark As Not Junk from the Message menu H Thunderbird continues to consider messages from WiLife to be Junk Mail add the outgoing mail server name i e smtp wilife com to the Address Book This server name is the same one that you specified in the Setup gt E mail tab screen gt Outgoing Mail Server field 134 Configuring Your Firewall User Guide By default addresses in the Address Book are not considered Junk Mail Opera M2 Opera M2 places SPAM in the Spam folder To access e mail messages in this view toggle the Hotlist by pressing F4 and double click on Spam To get a WiLife alert message out of this folder right click on the alert message and then select the Not Spam option You can also highlight the message and then select the Not Spam button or highlight the message and press A This will add the sender to your contacts list so future messages from that e mail address will not be sent to the Spam folder 135 Specifications System Computer Requirements WiLife requires these minimum requirements for proper operation Additionally we recommend a more powerful machine to achieve the best results CPU Speed Minimum 1 0 GHz 1 2 GHz 1 4 GHz 1 6 GHz 1 8 GHz 2 0 GHz Recommended 1 4 GHz 1 6 GHz 2 0 GHz 2 4 GHz 2 6 GHz 3 0 GHz Memory MB Minimum 256 384 512 512 512 512 Recommended 384 512 512 768 768 1024 Video Ca
175. oducts that include Norton Internet Security Security Alert Norton Personal Firewall Norton AntiVirus Symantec Client Security and others A Melina Risk erta sini cease ale ager While you are installing Command Center Norton Internet Security will automatically recognize Command Center attempting to access the network It will prompt you with this Security Alert Leave the setting as Always allow connections from this program on all ports Click OK Norton Internet Security will also recognize that Command Center det is attempting to access the Internet It will prompt you with this Program Atert Program Alert AL montium risk Leave the setting as Allow always and click OK mesie Entri oaiit yer Validate the Setup We expect these settings will configure Command Center completely for Norton 2006 However we recommend that you follow these steps to ensure the settings are accurate Namtor Irccine Szcuiliy 1 Open Norton Internet Security from the system tray shown or from the Start All Programs menu eneotremerntewrss Nettor Internet Sesar ty enero roi Soci rity je US eg gp 2 On the Norton Internet Security management screen A ea E Frae ana T click Personal Firewall d Ge le e po AA SE DE eat su 3 Click the Configure button under the Personal Firewall puma section E 4 From the Personal Firewall page click Programs tab 5 Inthe Manual Program Contr
176. ol section scroll down Peace until you find Command Center mato Norton Internet Security 2006 6 Here you need to set the Internet Access to Permit All 7 Click OK NOTE IF YOU DO NOT FIND COMMAND CENTER IN THE PROGRAM LIST RARE YOU WILL NEED TO CLICK THE ADD BUTTON ON THE PROGRAM DIALOG ENTER THE FILE NAME C PROGRAM FILES WILIFE COMMAND CENTER EXE AND CLICK OPEN NOW REPEAT THE PREVIOUS STEP User Guide 114 Configuring Your Firewall User Guide You have now successfully configured Norton Firewall 2000 Program Note If you may have more than one firewall A application running on your PC you need to disable or fatancatie Pogram Cannel 7 configure each one to run with Command Center pai bass te al sie es hb 01 Here mee AA OPT MET TT Fee ln dias mila de Poo alma rd Haal Dram m Control A O A wes dy Cora A Ipo an I cur compro ek Fega cas sated feast io won Norton Internet Security 2007 Depending on the version and installation options Norton Internet Security 2007 may not automatically request your permission to Allow the WiLife Command Center werks exe access to the network and cameras You may need to manually configure the firewall 1 After opening Norton select the Internet Security tab 2 Click on Personal Firewall to see the options 3 Click Configure to open the configuration page 4 Click the Add button to add the WiLife Command Center werks exe to the p
177. ompt you to update your cameras As a result you do not need to worry about manual checking for new camera updates Rebuild Video Segment List Setup gt Advanced gt Video Maintenance section gt REBUILD VIDEO LIST button This operation rebuilds your video database by examining each file in your Command Center Video Directory You may want to perform this operation if you Suspect your video database has become corrupt by some hard disk or computer failure The obvious sign of a corrupt database is missing video segments in the Playback window This process may take a long time to complete if you select to rebuild the list for all cameras To rebuild your video database follow these steps 1 Go to the Setup gt Advanced dialog 2 Inthe Video Maintenance section click on the REBUILD VIDEO LIST button Note Recording and Playback will halt during this operation This procedure may take a long time 75 Setting System Options User Guide E Segment Lists File Status A special file is maintained for each of your cameras containing information about your stored video segments This form shows you the status of that file For each camera If problems are found a corrective action is recommended Repairs Can Fix most problems and are fact Rebuilds are more complete but take more time You can dick on a recommended action to change you want to Camera Video Segments Action To Take cack to change Cam 1 Pod 1
178. on notice that the Online Status will display Connected when it completes the link to the online servers If the connection becomes broken the Remote Viewing Status line will display a message such as Disconnected Account Unknown In this case recheck your account info and review the troubleshooting guide for possible reasons and solutions Will have to pay to use online viewing No The standard remote viewing functionality is a free service Is there a time limit for viewing video It depends on your Internet capability and firewall settings WiLife automatically determines how to stream video to you in the most direct way If the Command Center cannot find a direct path we direct the video feed through WiLife s network We call this Relayed Mode and there is a three minute time limit If the Command Center finds a direct path you are 62 Setting System Options User Guide connected via Direct Mode In Direct Mode there is no time limit You can view a video feed for any length of time Cell phone viewing is limited to 3 minutes There are answers to more questions available in our Knowledge Base FAQ http wilife custhelp com cgi bin wilife cfg php enduser std_alp php and Tips amp Tricks http www wilife com Support TipsAndTricks aspx Online Connection Section Descriptions Setup gt Online tab gt Online Connection Section The Online Connection section of the Online tab
179. on cup e Always use the strain relief mini suction cup for added safety by attaching it to the glass and cable Setup Problems After a few minutes or even a few minutes or even seconds Command Center drops my camera On older machines pre 2001 some USB sockets may be underpowered or pre 2001 some USB sockets may be underpowered or incompatible with the USB 1 1 standard Upgrade your computer by adding a USB 2 0 card or hub e Check your firewall settings Some firewalls close communications after a few seconds of operations The cable connecting the camera to the power supply is too short e You may purchase a longer Ethernet cable or Ethernet Cable Coupler at our online accessory store e Purchase a standard CAT5e Ethernet cable from you local computer accessory retailer up to 80 feet Note crossover CAT5 cables will not work with our system My primary camera is shown in the second camera position From the Live Mode click on a video panel and drag it to the panel you want it to display This rearranges camera order My cameras are recording too frequently e Reduce camera motion Sensitivity on the Setup gt Recording dialog Reduce the size or number of motion zones My camera is not following my recording schedule Ensure the camera ON OFF button on the main screen is ON Verify that your computer clock is correct e Check your recording schedule to validate the days of the week and
180. onvenient mounting options to place your O OEE SDE nih acne eben Seen camera on a desktop window or wall Installation Note If mounting the camera on a window clean the area of the window where the suction cup will be attached Let the area dry completely before mounting camera The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods of time To ensure long term connection however you can spread a very small drop of vegetable or olive oil on the under side of the cup before applying it to the window This increases the suction power of the cup CAUTION The camera should be mounted indoors or in a weatherproof enclosure Additionally you should not point the camera directly at the sun Failing to follow either of these warnings will damage your camera Plug the Camera Power Supply into a nearby outlet Then use the included Camera Cable 8 ft Standard Ethernet Cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet Plugging the Camera Power Supply into a surge protected power strip may reduce the quality and performance of the WiLife system Click the Next gt button to proceed NAME YOUR CAMERAS E DEE G Simply name your cameras by clicking inside the text field A A pains einai under each video panel and entering the desired name Suggestions for
181. oor day night camera cannot see the detail need in on screen objects Clean the lens glass with a soft cloth to remove any dust or dirt being careful not to scratch the glass Focus the camera by gently turning the outer lens clockwise or counter clockwise You will find this easiest by plugging the camera into a power outlet near your PC See the section on Focusing and Aiming the Camera in the Getting Started chapter of this documentation for more information e Change the image resolution from QVGA 320 x 240 to VGA 640 x 480 in the Setup gt Camera dialog e Increase the camera Bit Rate on the Setup gt Camera dialog e Increase the lighting in the room e Upgrade the camera lens using one from our accessory store www wilife com My live video lags several seconds behind the real motion This is most commonly caused by wiring that is poor or by unusual noise on the wiring system An underpowered computer or video card can also cause it e Plug your camera into an outlet on the same circuit as your PC to test if this line noise or poor wiring is the cause of the problem e Test connecting your camera and USB receiver into other outlets that may not have the wiring or noise problem e Reduce the number of live video windows you have displayed My camera view is too narrow or too wide Your WiLife Camera was shipped with a wide angle lens that should fit most applications If you find you have need for wide
182. otection Settings Firewall Goneral Intrusion General Settings Network Locations Firewall Program Rules Horton 360 monitors internet access for the programs mstalled on your PC Use the bet to specily how the frewall handles internet access for each program Program Access n Mecrosott Windows Meda Prayer Configuramon Liity At ra a O Agan Files Windows Meda Piryer setup wee exe le Mera Modas Operating uge E D Progam F ert Windom Sidebar adeber oe nm sl Merosot Windows Protien Reporting B Windows ayten wefat exe e Symartec Seosty Tecbrcioger g D Progam Files Common Files Symartec Ze cc Zvchig axe do D nen A bh Sten Custom e E Wors CG egen Per Re Conmand Carteri Weka axe Queen LJ RUE Jesse le AR Se ee keem 5 On the Firewall Program Rules tab scroll through the list of Programs and find the WiLife Command Center 6 Click on it so that it is highlighted Then in the Access dropdown field select Custom 7 Click Modify so you can update the Program Rules with these connection settings Direction In Out Computer Any 120 Configuring Your Firewall User Guide 8 9 Communications Any Protocol TCP and UDP Le St Firewall Program Rules Norton 360 Program Rules Help These ndes determine how the firewall handes connection attempts by Werks DA Werks exe Ande that appears above other rules in the ist overides those ndes Y Description Ge Se Allow Direction I
183. otion Detection Event 1 Click the Alerts Scheduler Front Control Panel gt View Schedule The Recording and Alerts Schedule Screen displays 2 Onthe Scheduler calendar create an item by clicking and dragging from the desired start time to a stop time where you release the mouse button The Schedule Event Properties Screen displays 3 Select Report No Motion Q O Arm Motion Alerts Report No Motion Send alert on first motion during interval 4 Select Send alert on first motion during interval if you want to be alerted as soon as motion is detected Using an example if you were creating a No Motion event in order to verify the kids return home from school you would check this option If you do have motion but the box is not checked you will not get an alert at all User Guide 5 Specify the camera s you want involved with this event and set camera alert properties for each participating camera by double clicking on the camera line or clicking the Edit button The Camera Alert Properties screen allows you to specify the type of message you want to receive the length of time between motion alerts and the number of alerts 6 Click OK to save your new No Motion alert event The Recording and Alerts Schedule Screen will display the new event Its color is gray Set Manual Alert Properties Setup gt Alerts gt Set Manual Alert Properties The Manual Alert Properties screen allows you to view set and
184. ou selected It will use these as defaults the next time you save Se a current frame and let you choose the location and filename for teen esky Crees Feed Y the image which it stores as a JPEG By default Command Center LR y eet x bes J will choose your My Pictures folder A ea KE 24 Using Command Center Applications User Guide Change Camera Order In the Live view Command Center displays each camera s feed in order of the camera s number For example if the Live view is set to display the feed from four cameras then the lowest camera number i e camera 1 would display in the upper left corner camera 2 would display in the upper right corner camera 3 would display in the lower left corner and camera 4 in the lower right corner In Live mode in the 4 or 6 camera window mode left click and drag one of your camera images to a different window and let it go This automatically changes the camera order In the graphic below camera 2 is being dragged into the window for camera 1 Delete a Camera From time to time you may remove a camera from your system Command Center by default saves the settings and position of this camera expecting that you may add it back to your system In some cases you may permanently move a camera to another location In these cases you may want to delete the camera from the Command Center database If the camera is still connected you can use the Live Windows context me
185. our camera back to your PC to do this work saving you the trouble of walking back and forth The following graphic illustrates how to gently twist the camera to adjust the focus CAUTION The lens should screw on easily If it is not screwing easily DO NOT FORCE IT This will strip the threads of the lens holder Carefully unscrew the lens and adjust the angle of the lens until it screws on easily Switching Lenses on the Indoor Camera WiLife offers optional camera lenses for your Indoor Camera the 54 lens that has a smaller field of view allowing the camera to view objects in the distance with more clarity and the 120 lens that is useful for increasing the viewing area for items close to your camera All of our lenses are easy to install into your Indoor Camera Follow these steps 1 Unscrew the current lens counter clockwise and remove it from your Camera Note We recommend you place this lens in a secure place where the front or back lenses won t get scratched wer 2x FO Ko s gt Le D AN ey gt we D Sr A 3 Qo gt Sgt e a a ane Saqa DRET t tae ei e D D D D r See Tee e 4 e D y O Lr a t A ds YA O a e D D A i H PR 1 H VT a Car H Dy D D gt 1 M VM E DITA i 1 1 p ae s D A Le r Ca 17 Getting Started User Guide HINT Position the lens straight so that it is well seated on the l
186. r or narrower viewing angles check out our additional lenses at www wilife com Live video skips and jumps WiLife was tuned to ensure high quality recording first and great live viewing second You may find that live video skips from time to time if your PC is underpowered or your Homeplug network is overloaded Here are a few adjustments to improve live video viewing e Reduce the frames per second fps on the camera setup e Reduce the video quality to QVGA from VGA e Ensure you are running a PC that meets the minimum system requirements and preferably one that matches the recommended system requirements e Close unneeded applications running on your computer e Run virus and spyware detection software to ensure your computer is clean e Some power outlets are not wired well test your camera by plugging it into a power outlet closure to your USB Receiver for best results try using the same outlet for both 104 Troubleshooting WiLife User Guide Maintenance Problems My CPU is pegged at My CPU is pegged at 100 e Test if Command Center exe is using the CPU by checking Task Manager CRTL ALT __ using the CPU by checking Task Manager CRTL ALT DEL gt Task Manager gt Process Tab e If Command Center is taking the CPU do one or more of the following e Reduce the number of live cameras you are viewing from the 6 camera view to the 4 camera view or from 4 camera view to 1 camera view e Reduce c
187. r the Command Center software and the WiLife Cameras Using the Complete description of the great features behind the Live and Playback mode Command screens Additionally this chapter includes how to instructions to assist you Center in learning the system more easily Application WiLife Platinum This chapter introduces you to all of the platinum features that expand your already powerful system with innovative PC and Online features Platinum gives you more control and flexibility to protect your property family and employees providing you the ultimate in video security Available features include e Digital Pan Tilt Zoom e Online Search amp Playback e Scheduled Alerts e Online Connection Monitoring e No Motion Detected Alerts e Online Video Sharing Welcome to WiLife User Guide Setting This chapter introduces you to the Setup and its comprehensive set of Application configuration options Here you will learn how to setup Options H cameras H alerts motion detection remote viewing H video capture H and other options Troubleshooting We do not expect you will have any trouble However if you do have a problem you can find many useful solutions in this chapter Configuring Your Most PC firewalls automatically prompt you to allow Command Center to access Firewall The network Nevertheless if you find any problems this chapter walks you thorough both automatic and manual configu
188. ration options Appendices Finally we include a few appendix chapters that cover other topics like System Specifications Software License and Hardware Warranty and Safety and Regulatory The Command Center Help System Click on the icon in the upper right corner of Command Center in order to access the online Help System The Help System allows you to view topics by clicking through a table of contents by searching for them using the Search option or by locating them via a comprehensive Index Getting Started Overview The WiLife Command Center is very easy to deploy because of an installation process that we designed to be user friendly Depending on how comfortable you feel installing the application you can choose to use the QuickStart instructions found in the Installation Kit or the comprehensive installation instructions provided in this chapter Once Command Center has been setup all you need to do is plug in the cameras and you are on your way to using your security system The Command Center application automatically discovers all the cameras throughout the home and displays the live video stream Installing Command Center in three easy steps 1 Install Command Center Software 2 Complete First Run Wizard 3 Place your WiLife Camera s It is that simple 1 2 3 and you are done The following illustrations show how the WiLife Video Security System is an easy 15 minute setup no matter which c
189. rd MB Minimum 32 32 32 64 64 128 DirectX 9 compatible Recommended 32 32 64 128 128 256 Latest video driver Display Resolution 1024 x 768 or higher 32 bit color Hard Drive MB 100 MB for program and a minimum of 500 MB for video recording Operating System Microsoft Windows Vista Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB 1 1 or 2 0 port 2 0 recommended Media Player Microsoft Windows Media Player 9 or later Other CD ROM drive for installation Minimum and recommended requirements for systems running cameras using the default QVGA 320 x 240 settings Running your cameras in the higher VGA 640 x 480 mode requires additional CPU WiLife uses your Windows PC to record the video from your cameras and to serve video to your remote devices You need to have your PC on and running for the WiLife system to operate Online Viewing Requirements WiLife provides for remote viewing using Windows Mobile cell phones and handhelds and Web Browsers CELL PHONES amp HANDHELDS WiLife is compatible with a wide range of Microsoft Windows Mobile cell phones and wireless handhelds Of course these devices require Internet access either through a cell service provider or wireless Internet hub depending on your device 136 Specifications User Guide Examples of Compatible Cell Phones Anextek SP230 Audiovox PPC 6601 SMT 5600 PPC 4100
190. reen mint ech e r ell celos must change the password in the Command Center Software 44 gt Setup gt Online tab screen east empier alispravas zom If you do not change the password on the Remote tab screen Passar l sees samneenene in Command Center then the Remote Viewing process will not recognize your account Errors you may encounter include the following e Unknown Remote Viewing Account This message displays on the Live screen in the message panel e Disconnected Account Unknown This message displays on the Online tab screen in the Status section 95 User Guide Changing Your WiLife Online Login Name www online wilife com gt My Account gt Change Login Note When you change your login name your account will be disabled until you complete the process as described below If the e mail address you are using for your wilife com login is no longer valid please change login A valid e mail address will allow you to recover a lost password and use other services Note If you do change your login DO NOT FORGET TO UPDATE your Username and Password in your WiLife Command Center Instructions below To change your login name follow these instructions 1 Go to www online wilife com If you are logged in the system will automatically open your My Cameras page If not you will need to enter your login name and password Click on My Account Click Change Login I
191. repair the product at no charge using new or refurbished replacement parts or 2 exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product WiLife owns all parts removed from repaired products WiLife warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety 90 days or for the remaining portion of the original product s warranty whichever provides longer coverage EXCLUSIONS AND LIMITATIONS Software distributed by WiLife under the WiLife brand name is not covered under this Limited Warranty Refer to WiLife s Software License Agreement for more information WiLife is not liable for any damage to or loss of any programs data or other information stored on any media used by our products Recovery or reinstallation of programs data or other information is not covered under this Limited Warranty This limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by WiLife usage not in accordance with product instructions use in contravention of applicable laws and regulations or if any WiLife serial number has been removed or defaced TO THE MAXIMUM EXTENT PERMITTED BY MANDATORY PROVISIONS OF APPLICABLE LAW THIS WARRANTY A
192. rmation to your cameras By defaut the newest femsa versi n lor each camera is selected and al cameras needing an update are selected Once you cick the Update button it anportant not to riemupt thes process urti it complete 2 After the system checks for new firmware updates it will notify you if an update for your cameras is available 3 Check the Select checkboxes next to the cameras you wish to update 4 Select the firmware file using the Browse button We encourage you to update to the version defaulted by the system as that will always show the latest file 5 Click the Update Cameras button and wait for the process to complete While Command Center is loading the new firmware the Update Camera Firmware screen gives you a status of the update process The uy sends new programming information to your cameras By dalak the newest femmare version for each camera is selected and all cameras needing an update are selected Orce you cick the Update button R it imporlant not to interrupt this process until 2 i complete Fema update n progress plaste do not mienupt the process of unplug your cameras When the update i completed your cameras should be automatically rediscovered This may take a mente of two Note Each time Command Center starts up it automatically checks the firmware versions on your cameras and the available local firmware files If it finds that new firmware is available it will pr
193. rogram list 115 Configuring Your Firewall User Guide PENEOMA FUVOWALL Megan Contd Oes naor riea nadat Ergel eo a pip moye E Hess run erger d uge T g ere e A Derne en D recht reen Dr Tater L reg geg oe Iesch ren parsing Et A L Wed ber LI SU LA eg 5 Mirra Viren Drein Eagateg L dra jr JZ wt ri eg amada ES C egen se oont Once Js TAPADA KK 5 Sur Hentges dave des L bmgue Hee Aug 5 0 Ian eg 5 Add Werks exe to the programs list with Allow set as the access option Typically Werks exe is installed at c program files WiLife Command Center Werks exe 6 Click Apply to save your change and OK to close the windows Internet Security and Firewall Options PETCONAL FIRE ALL Mogren Corti Dem z t hera koont mtanga hr iduna popan DEE ME KE CW rerntetreven Bieren rra Operating ges Re ansore egen LES UCA ane E Micra reg Fanger Feste L r iert ar lA eo id E Legan has base egent E Ze Ieerspcgezg dave Viet Cog es rie ap 9 D_I7 org eg Ertan 116 Configuring Your Firewall User Guide Norton AntiVirus 2007 The Norton AntiVirus firewall has an aggressive worm protection feature that blocks Command Center from giving the cameras a DHCP address when you install Command Center Version 1 5 Even if you have set AntiVirus to allow Command Center AntiVirus still blocks that traffic These instructions assist you in temporarily disabling Worm Protection until the WiLife Cameras have received a
194. s may not work fully so some experimentation is sometimes required 49 Setting System Options User Guide Here is a brief review of these options Resolution The Resolution dropdown option allows you to set VGA or QVGA resolution By default your cameras are set at QVGA 320 x 240 resolution and 15 frames per second fps You can experiment with your camera resolution and frame rate to produce the ideal results given the capabilities of your PC Choosing higher a resolution requires a faster CPU and Video Card to smoothly render live and stored video to the screen Frame rate The Frame Rate option allows you to choose video capture speeds between 15 fps frames per second and 5 fps Choosing a higher frame rate requires a faster CPU and Video Card to smoothly render live and stored video to the screen Bit rate The Bit Rate option allows you to specify the speed at which the picture is transferred Higher bitrate means bigger file size and generally better video quality while lower bitrate means lower file size but worse video quality Camera order Change the order in which this camera displays in the Setup program and on the live video feed Enable Motion LED Check this box to enable the front red LED on the camera When activated the red LED will blink when the camera senses motion Delete a Camera Setup gt Camera gt Camera gt DELETE CAMERA button When you unplug a camera from your system
195. s to find all of the cameras on your network including any new cameras you may have just plugged in What makes the Wizard wonderful is the fact that it also helps walk you through situations in which Command Center cannot find a camera Follow these instructions to include the new camera into your Command Center system 1 Goto the Command Center gt Setup gt Advanced dialog screen 2 Click the FIND MY CAMERAS button The Wizard displays 3 Enter the number of cameras you expect the Wizard to find For these instructions we want Command Center to find 2 cameras In the Connection Method section tell Command Center how your computer is connected to your cameras This is usually through the WiLife USB Adapter However if it is connected through a different HomePlug powerline interface or a standard network LAN in your home select those options z H E WiLifo Setup Wizard Tell Us About Your System if Arewer the questions below about your Wi fe system setup Nabar of Cameras How many cameras are in your J Wife system LS Connection Method How are your carretas connected to your computer Usually is the WiLfe USB adapter Wife USS Adapter O Other HomePhag Powerline Adapter C Non Powerline LAN Le lc 4 Click Next gt The Plug In Your Cameras screen displays ET Wilife Setup Wizard ix Plug in Your Cameras A f Position cameras for video surveillance l Correct your Cameras to ther power supplies
196. screen allows you to check the status of your online connection and streaming video The following screen shot is an example of this feature ONLINE STATUS INDICATORS The Online Status field specifies whether or not you re currently connected to our WiLife servers For Online status there are four primary indicators Disconnected Attempting Connection Connected and Disconnecting Disconnected Command Center is currently disconnected from remote viewing Attempted Connection Command Center is attempting to enable remote viewing Connected Command Center is connected and available for remote viewing Disconnecting Command Center is disconnecting from remote viewing There are also indicators that will display in the event of an error The following table lists these indicators and describes the meaning of each Unknown Site Command Center has attempted to register cameras without first registering the site Account Already Exists The specified remote viewing account already exists Please select another account Account Not Verified This WiLife remote viewing account has not been verified Please check your email to verify this account Account Unknown Unknown remote viewing account Please verify that your email address and password are correct and remember that the password is case sensitive See Knowledge Base topic WiLife Online Setup for more information Data Error Command Center cannot connect to WiLife at this time Pl
197. se included in the installation kit is used to place the Indoor camera on a flat surface such as on a windowsill bookshelf or any other place that is flat and stable WALL MOUNT Using a few screws the Wall Mount allows you to hang the camera from a wall ceiling or other surface to watch a room from a discrete location WiLife Accessories NIGHTVISION UPGRADE KITS The Indoor NightVision 20 and 50 illuminator kits consist of an illuminator and an 80 Day Night filter lens that can be used with the WiLife Camera to capture quality video in low light areas or complete darkness inside your home or small A y business Both IR Illuminators automatically turn on in the dark The light they Fe produce is not visible to the human eye but can be seen by the camera Remember to verify that the illuminator and camera are in alignment pointed at the same scene This is easily checked by repositioning the illuminator in darkness while viewing the image on the PC User s Guide Chapters We designed this manual to be the ultimate resource for learning understanding and using the multi faceted features within the Command Center application to meet your personal or small business expectations The content of the User s Manual is laid out into five chapters the first of which you have nearly completed Here is a brief description of the remaining chapters Getting Started This chapter provides comprehensive installation instructions fo
198. settings and Internet capability in order to stream video to you in the most direct way possible If the Command Center cannot find a direct path we direct the video feed through WiLife s network to you We call this mode Relay Mode In this mode there is a three minute time limit If Command Center finds a direct path you are connected via Direct Mode In Direct Mode there is no time limit You can view a video feed for any length of time The following illustration shows the remote viewing process Your WiLife Online account The Command Center PC a is accessible by using a Software turns your PC into a sf compatible cell phone video server When you log into CS handheld or PC anywhere your WiLife Online account ec you might be in the world Command Center sends the SI and at anytime day or secure video to you night Your WiLife Online account allows you to view live secure video feeds for your cameras at one location at a time You can choose to view just one camera cycle through all cameras or view all cameras at once E ces ino rseeesese e 1 SEH EE d L 1 Luk Cameras send live secure video feed over the electrical wires in your home to your PC Anywhere Anytime Access Live video from the road e 2 Connect over the Internet Home Security Business Security 2nd Home Security View from PC browser or Windows 88 User Guide Mobile cell phone SF
199. splay with gray LEDs 7 When Command Center has successfully found the number of cameras you told it to look for it will display the Name My Cameras screen On this screen you can enter or edit the name of each camera Click Next gt when you have finished naming your cameras 70 Setting System Options User Guide ET Wilife Setup Wizard i Name Your Cameras Te Choose descriptive names for your cameras such as Garage Entryway IM Pod 1 CS 8 When you have completed the wizard the last screen of the Wizard displays Click Finish to close ET Wilife Setup Wizard ix Find My Cameras Here are your results System Configuration Complete al tests passed Wilde Cameras Found your camera e A Cos Ti Setting System Options User Guide Rediscover Cameras Setup gt Advanced gt Find Camera section gt REDISCOVER button On rare occasions you may lose a camera due to powerline problems bad weather or even static electricity Rediscover restarts the camera search process to locate cameras on the network that have a password matching your password if you have set a password This may be a convenient way to delete multiple cameras from your system since all cameras are deleted and then those which are detected are again added to your system Note When cameras are rediscovered they may have different camera numbers than you have previously assigned Remember you c
200. sure you understand it completely Make certain that all warnings and instructions in this manual and marked on the system components are carefully followed CLEANING Unplug this system from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Make certain the components are completely dry before inserting into the wall outlet after cleaning 146 Regulatory and Safety User Guide ELECTRIC SHOCK HAZARD When properly installed and configured the WiLife equipment is designed to protect users from exposure to hazardous voltage levels This system should only be operated from the type of power source indicated in this guide and on the system s label If you are not sure of the type of power supplied to your home or building consult your local power company There are no user serviceable components within any of the equipment enclosures Users should not attempt to repair WiLife equipment Malfunctioning equipment should be serviced using the guidelines found in this manual If an enclosure does accidentally come open remove the power to the unit before handling it in any way Lightning also presents a real but unlikely source of hazardous electric shock As with all electrical equipment it is best to unplug the WiLife components during an electrical storm This is especially recommended for WiLife Cameras mounted on exterior windows If the WiLife equipment is installed in an area subject
201. t Remote dialog and clicking the Apply Changes button Test your internet connection from your device by opening an Internet browser on the device and going to the www wilife com site Test the compatibility of your Internet Browser or Cell Phone by reviewing our documented system requirements Status Lights We incorporated Light Emitting Diodes LEDs as part of our design for the WiLife Camera Power Supply and USB receiver to make it easy to quickly diagnose many problems CAMERA STATUS LIGHTS There are six status lights LEDs on the camera in various locations Point the camera lens toward you with the three green LEDs on the right hand side to read the following table Top Green Flashes when the camera captures a video frame Middle Green Flashes when the camera encodes a video frame Bottom Green Flashes when the camera sends a video frame to Command Center Front Red On when camera has power and flashes when it detects motion Note that you can disable this LED from the advanced camera setup Bottom Green Located near the network connector the green light is on when the camera has successfully started its internal software Bottom Amber Also located near the network connector the amber light flashes when it sends data over the network It flashes slowly when communicating with the power supply only and quickly when sending data to the Command Center application POWER SUPPLY STATUS LIGHTS There are
202. t Control Panel is located on both the Live and Playback screens EH Arm Event 6 Early WiLife Icon System Tray Note The context menu now includes the same options that allow you to quickly arm or disarm alerts both scheduled and manual cl View Schedule Password Note If you activate Password System Lock then you can have the peace of mind that events can t be armed or disarmed without your password Alerts Not Armed When you first install WiLife Command Center the Front Control Panel will display Alerts Not Armed until 1 you have set up your email server 2 you have scheduled an alert event in Scheduler and 3 you select Arm Manual Alerts Now or Arm lt name of event gt Early Note You do not need to create an alert event to select Arm Manual Alerts Now And the manual arming of alerts is available with or without the WiLife Platinum upgrade Arm Manual Alerts Now If you select Arm Manual Alerts Now then an alert will be sent each time there is a qualified motion event This overrides anything you may have set up in your WiLife Recording and Alerts Scheduler Once alerts are armed manually the Front Control Panel will display Alerts Manually Armed When you select Arm Manual Alerts Now you can specify a delay time This enables you to get out of the building before alerts are actually armed Select a delay time of zero if you want arming to be immediate Arm lt Name of Event gt Early The Alerts Sch
203. t aed an ay de day E LAN TS oe O wa C rel Ass installation process A status bar displays the progress of the NET gt Framework install The install will take several minutes When the NET Framework download is complete you will need to click the OK button to continue with the WiLife Install wizard B COMPLETING THE COMMAND CENTER INSTALL WIZARD Follow the on screen instructions of the Command Center Install wizard Click the Next gt button to advance through the installation process One of the early steps is the WiLife License Agreement screen Please take a moment to review the license agreement If you accept the terms of the agreement click the I accept the terms in the license agreement radio button and then click Next gt Ifyou do not agree with the terms of the agreement click the I do not accept the terms in the license agreement radio button and the installation will be terminated 10 Command Center Inclalistmeld Wizerd Leence Agreement Fiene md to labores Ire opuecurt cared Ay Wi ife Software Lisonse ONCE TC USCIS OL FNC TO CAEP ULL CAD AND URDCROTARD THE END USER JCENSE AGREEVENT EULA BSS ORE OU WE AL OR USE ANY VALFE SOFTWARE FIRMWARE OR RELATED DOCUMENTATION BY NSTALLNG OF HIJAN ALL ORANY 292T0N OF THE STIE OE WO IICA TE YOR ACEO TANCE OF EUCH CF TH BASLE MS LICENSE PUU FALMER IMA IPOS LICENSE FELL BEA LEGALLY DIOR AMO ENF ORCEZELE CONTIACT UKE adr VV
204. t from your WiLife system If you have any questions about setup or operation please visit our online support site or call our toll free line If one of these solutions does not solve your problem please contact WiLife Customer Support and we will gladly assist you You can contact us using our web form available on our website at www wilife com support gt Knowledge Base and Contact Support You may also call 888 GOWILIFE 888 469 4543 Installation Problems Setup does not automatically run when inserting the CD e Ensure that the CD label is facing up e Open the CD from My Computer and double click the autorun exe program e Check the CD for scratches or flaws If you found problems call WiLife support for a replacement Command Center does not automatically find my cameras Reset the camera by unplugging the power supply and then replugging it in to the wall Verify that the camera power supply and the USB receiver have power by checking if the status lights have power Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable between the camera and power supply is secure Ensure the USB receiver is plugged securely into the PC Verify that you have properly configured any PC firewalls by reviewing the chapter on Configuring Your PC Firewall Close other applications that may be interfering with Command Center Test another
205. t one of the most versatile usable and affordable surveillance systems in the industry today Overview of the WiLife Video Security System WiLife has three primary components Intelligent Cameras Powerful Software and Remote Viewing capability The WiLife Command Center is the name of our software We call remote viewing WiLife Online At the center of the Command Center are components to view live camera video search for and play back recorded video and tools to configure system options These components respectively are Live Mode Playback Mode and Setup Welcome to WiLife User Guide Basic Concepts Before we dive into the overviews and how to s let s spend a few minutes explaining some basic concepts of the WiLife system 1 EASY SETUP One of our first design goals was to deliver a system that you could setup in 15 minutes without having special tools drilling holes running wires or configuring networking equipment It is important to us that you have a great experience right out of the box one that exceeds the capabilities possible even with a professionally installed home video system You complete the setup process in three easy steps Step 1 Install the WiLife Command Center Software Step 2 Connect the USB Receiver Module Step 3 Mount Your Cameras With these easy steps you are up and going Jump to the chapter on Getting Started for more details about the WiLife setup process One key to our s
206. tace rd ee A eee ee ee ee ee ee ee eee ee eee ee PARYS auto bloc lt 11qg arab ed 9 Laknmowa mb ee da Farce bythe hm arni d GC unt Forni T de eii O ar et fei I OTETT CH secur tyL ewel state peraroaid d auto sectior ip pert aame weasel WIETMEYP rE orecedence wioret IMANLAL 22 ACCEFT HA H WE KN GO SACD PEEEE a ICC Ais fg 5 RER A 2ERREII a 201 A A PAE 3 SS asdf Lucu CO un PESEST ISL Lu unkacer SZP Jeu REJENT 4 Save and close Notepad 5 Finally shutdown and restart your computer in order for these changes to take effect 130 Configuring Your Firewall User Guide Windows Live OneCare If your PC is running the Windows Live OneCare firewall your Command Center system may not be displaying video even if you placed Command Center on the Allow List If Command Center is not displaying video follow these instructions to resolve it 1 Open the Windows Live OneCare system The Common Tasks screen displays as shown in this graphic T Windows Live OneCare Windows Live P No Actions 1 Take Status Goud 4 Windorrs ve OneCare kt up to date and yor siasi good r ie your trial SUbsorcuon Don t wart o your rial to sepio Cich Upgrade to bay a subscrigtion pesa OF tarta Be congica with pur acco mt E you we Aracy a war ben Y Pretacton Phr Deivis monitoring 2 Click the option View or change settings See red arrow 3 With the
207. tate of the art Cameras capture digital streaming full color video and transmits the live feed to the Command Center software application which provides a user interface that is both user friendly and powerful Homeplug technology uses your electrical wiring to create a high speed network for communicating with each camera without the complexity of wireless networks and without the need to run network cables There are many great features offered in this WiLife system For example consider these e 15 minute installation of the entire system e Monitor and record up to six locations in real time e Search for play back and manage recorded video events Here are a few great monitoring applications f f Monitor your small business e Receive e mail alerts when a camera detects motion Watch over a second property Record people at your front door Monitor the children e View video over the Internet or on Smart Phones Keep an eye on your pets e Set motion detection zones for each camera The ability to customize camera settings is the highlight of the WiLife Command Center application Setup controls allow you to view and modify settings for cameras motion detection video system statistics e mail recording schedule recently recorded video segments and disk usage Moreover the system s portable viewing architecture unique capturing storing and reporting functionality and ability to customize camera settings make i
208. ter Other CD ROM drive for installation Getting Started Starter Kit Contents User Guide Before you begin the installation process please review the contents of the kit to verify that all of the components necessary for a successful install are inside If any of these listed items are not in the kit please contact WiLife Customer Support for assistance INDOOR STARTER KIT Command Center Installation CD Quick Start Guide USB Receiver USB Cable 6 ft WiLife Indoor Camera Camera Power Supply Cat5 Cable 8 ft Camera Suction Cup Cable Suction Cup Desktop Mount Wall Mount Window Decals OUTDOOR STARTER KIT CONTENTS Command Center Installation CD Quick Start Guide USB Receiver USB Cable 8 ft WiLife Outdoor Camera Power cord plug Cable Suction Cup Post Overhang Wall Mount Window Decals SPY STARTER KIT CONTENTS Command Center Installation CD Quick Start Guide USB Receiver USB Cable 8 ft WiLife Spy Camera Power cord plug Window Decals Installation Procedures The following procedures assume that you verified that all of the components of the installation kit are accounted for and that your PC and operating system meet the system requirements described above Step 1 Run the Install Wizard Insert the Command Center PC Software CD into your PC s CD ROM drive The WiLife setup menu will automatically start Note If the Install Wizar
209. ter and add on kit for the Outdoor Camera includes a mounting device that allows you to place your Outdoor camera on top of a post or hang your camera from a wall ceiling or overhang Spy Camera Instructions The Spy Camera can be placed anywhere on a flat surface that has an unobstructed field of view It looks natural wherever you place it on a night table dresser shelf desk counter top etc STEP 2 IDENTIFY THE NEW CAMERA IN COMMAND CENTER There are two choices of setup paths a and b So read both before moving on with the procedure 15 Getting Started User Guide a You did NOT set a custom password If you have NOT set a custom camera password then you do not need to do anything more Command Center will automatically recognize the camera within 1 2 minutes Once the camera appears you can change its configuration set a name or adjust the picture options See the chapter on Setting System Options for information on these settings You did set a custom password If you HAVE set a custom camera password you need to complete a few additional tasks This is necessary because new cameras are shipped with no password different from the custom password you have set Therefore Command Center will not automatically identify it Follow these instructions to include the new camera into your Command Center system Go to the Command Center gt Setup gt Advanced dialog screen Click the FIND MY CAMERAS button
210. tgoing Email Server field Google Gmail smtp gmail com Yahoo Mail smtp mail yahoo com Hotmail mx1 hotmail com MSN smtp email msn com EarthLink smtpauth earthlink net 55 Setting System Options User Guide Netscape smtp isp netscape com Lycos smtp mail lycos com Xmission mail xmission com Comcast net smtp comcast net AOL smtp aol com CompuServe smtp compuserve com NetZero smtp netzero com SBC Global smtpauth sbcglobal net Add E mail Addresses Setup gt Alerts gt Email and Cell Phone Setup The WiLife Command Center makes adding email address easy If a Add Email Recipient E you want a specific email account to be notified when detection TA A on a camera is captured follow these simple instructions Email Address 1 Click the SETUP button 2 Click the Alerts tab O Cel Phone 3 Click on the button Email and Cell Phone Setup 4 Click the ADD button The Add Email Recipient screen Select cel phone provider x displays 5 Click the Email Address radio button 6 Enter the desired email address in the available field 7 Click OK The email address is added to the Recipients panel on the Email and Cell Phone Alerts Setup screen Note You can enter up to 10 email and cell phone addresses Create Cell Phone Alerts Most modern cell phones and cell phone providers support messaging You can send alerts to your cell phone just like e mail messages
211. tified of WiLife software Leave this checkbox marked to receive e mail about software or 65 Setting System Options User Guide and product updates camera updates Remove the checkbox if you don t wish to receive any notifications have read and agree to the Terms of Click this checkbox after you have read the Terms of Use page and Use and Privacy Policy Privacy Page This checkbox must be marked to complete your registration 6 When you have completed filling out the form click Next gt Setup New Remote Viewing Account Supply online account information Wife Onine uses your emal address as your account name This makes R easier to remember The secret question is used in case of a forgotten password Emal account name Corfirm Emal mMpAReA gmaim Corfiem Password 7 You have completed creating your online account Click Finish a WiLife Setup Wizard X WiLife Setup Is Complete Here are your current selections Remote Viewing Create account note to mpibgmad com Note It vell take a mirte after ding Frish for your new Remote gt Viewing account to be crested Notice that the WiLife Online Account section of the Online tab screen is populated with your account s username and password 66 Setting System Options User Guide Disconnecting WiLife Online Viewing Setup gt Online Tab gt Clicking Disconnect To disable Online Viewing 1 Click on the Setup button
212. ttings for a particular camera for the currently active alert Red circle indicates camera is discovered Blue circle indicates camera is discovered and e mail alerts are enabled but e mail alerts are disabled O Gray circle shows that the camera has not i been discovered Gray no light Camera is not streaming e Green light shows camera is streaming e video Camera not recording to disk video ON Black Camera has been detected for a this camera number in the past but is not detected now Red light shows Camera is recording e Camera has been disabled in Live view No w ON Yellow Camera is ON click to turn OFF recording will take place Click to turn ON 0 BLANK No camera exists for this number Switch Cameras On and Off At times you may want to easily turn cameras off Perhaps you are having a family party in the backyard and there is no reason to record all the activity To turn a camera On and Off click the On Off button On below the camera number When the button reads On Y the camera is operating normally When the button reads Off the camera video feed is disabled until you click the button again Click On and Off o Enable or Disable E mail Alerts Once you setup your e mail alerts you can quickly set the alert state from the main view This feature is great for enabling e mail alerts as you leave for work or are on vacation an
213. u un check All Cameras then you can individually select or deselect cameras to be affected If the Schedule Item Type is No Motion an additional item shows up on the dialog allowing the user to request an alert on the first motion in this time interval The following graphic describes the fields and functions of the Schedule Event Properties screen 81 Stert End Dato Fialde Ze dit he Stat or End imes y typing in the new ime or using De ircrease and dezrease arrows next to Sun each time Fo 3 00PM Event Type Options Juata al lo WiLife Flan Every ge you can create alert events that arm motion alerts or a y apot no motior dateclec Am Motion Aast alerts Activating either opion s as easy as clicking n the desired radial buton Yoa can elas activete tre system to sand n alert for te frs molion detected during te wont Evan Optives Panel Iha went Uptions sector Ge ist Te alat satings fer ri every camera on your syslen mesa ype ergth of motion tiker and Tequency cf alert aoifications You car asc C3 Froek Yad Funct Name foo fASun Me Te Wed lithe pa ise O Se Corina Recodra Tum Necording Alet ON en der On Mu NAON Aeng edl Ihes sallings hu lis Jobtet very Lol ond Col Phare Zeng section Delete E rent Covad arc Col Diane Seta dere he entire scheduled evert Edt e mai account irfo mation such as e mail advuiess senene amp password and vu guita meil s
214. up gt Alerts gt Email and Cell Phone Setup To remove an email address from the Recipients list follow these tasks 1 ZS WN 5 Click the SETUP button Click on the Alerts tab Click on the button Email and Cell Phone Setup In the Recipients panel highlight the email address or cell phone number you want to remove Click the REMOVE button The email address is immediately removed E mail Recorded Video It will not surprise you that the cameras will capture humorous or entertaining video once in a while From WiLife it is easy to email a clip to a friend In Playback mode you can right click on a displayed video image and select Send Email A dialogue window displays allowing you to Select what you want to send first frame first portion of the segment or the whole segment Select who you want to send the email to your normal Email Alerts recipients as before or to different email addresses Enter a personal message such as Hey check out these doorbell ditchers Note Before you can use Email functions you need to configure your email server in the Setup gt Alerts tab screen Once you have defined an email server and assigned email addresses Command Center will send an alert to the specified email addresses with video is captured 57 Setting System Options User Guide Desktop Notifications Desktop Notifications allows you to set unique PC alerts that includ
215. ur system Monday through Friday at 10 00 PM and disarm at 6 00 AM Intelligently monitor an area where you expect motion If there is no motion the system alerts you Now you can be notified immediately whether the kids come home from school on time Desktop Notifications Password System Lock Let WiLife notify you when there is motion on your cameras with a popup window on your PC Notifications display a thumbnail image of the event and optionally sound an alert tone of your choice Keeps the snooping eyes and tampering fingers of employees or kids off the entire Command Center or individual features while you are away Lock access using your private system password Digital Pan Tilt Zoom Online Connection Monitoring Scan and zoom within the current viewing area of your camera Now you can focus in on the door cash register or other home and business targets from your WiLife Command Center Remotely supervise your system by receiving an email or cell phone message if your Command Center PC or cameras go offline Now you can take action fast Online Video Storage Online Camera Management Keep your important video safe Store protected video clips securely in your online account where you have the perfect tools to review organize and share Control cameras through WiLife Online where you can remotely adjust options such as resolution motion sensitivity and even arm disarm alerts Online Search amp Playback Onli
216. urrert password New pasoword To change the password follow these steps Q CN Wisc 1 Go to the Setup gt Advanced dialog Eat Command Center 2 Click the Manage Security button ETE aer snes 2 Setup Options 3 Enter the current password if you are changing the Li Playback Video existing password T Arm Disarm Alerts 4 Type your new password in both the New and Re enter Elo Pena cee Le Delete Video Files fields to confirm the password Wat 10 mrutestolod Note Write this password down it is a difficult process to clear a forgotten password If you do forget you Cancel password review the Troubleshooting topic I have forgotten my local WiLife password for instructions 5 Click Accept Changes to accept the new password Set Password System amp Feature Locks Keep the snooping eyes and tampering fingers of employees or kids off the Command Center by locking individual features or the whole system while you are away Lock access to stored video files camera amp recording settings arming disarming alerts digital pan tilt zoom and more Your private system password is the key that locks unlocks key features T2 Setting System Options User Guide The Password System Lock feature exists on the same screen as the Change Password function located on the Setup gt Advanced tab screen To access click the Manage Security button Note If you are not subscribed for Wil te Platinum the Access
217. used when you have accidentally forgotten your original password or if you feel the security of your password has been compromised Besides changing your password on a regular basis is one way of ensuring a secure internet experience Change your password by following these steps 1 Go to www online wilife com and click on My Account If you are logged in the system will automatically open your My WiLife page If not you will need to enter your login name and password Have you forgotten your password If you are logged out and can t log back in because you don t remember your password click on the link Have you forgotten your password Enter your email address and then click SUBMIT WiLife will send an email to you with a temporary password When you receive the new password log back into your WiLife Online Account using this temporary password Click on Change Password The Change Password page displays as shown in this graphic In the Current Password field enter the temporary password Note You may be changing your password for other reasons If so just enter your current password In the New Password field enter a new password Hint We recommend that your password is at least 7 characters long and includes a number Punctuation symbols are also allowed Re enter the new password in the Confirm Password field Click CHANGE PASSWORD Now that you have changed your WiLife Online password you The cee F
218. vents Disarm Active If no alert events have been set up the option will read No Active Alerts to Alerts Disarm Disable All Enable or disable all notification options Notifications Mute All Sounds Enable or disable all sounds Exit Close down the WiLife Command Center 36 Using Command Center Applications User Guide LED DESCRIPTIONS Take a look at the WiLife icon in your system tray The three little LEDs on the left side are dynamic giving the user some informative clues as to what WiLife is doing even if it s minimized e At least one camera is Online Viewing enabled but This LED is always on as it streaming video nobody is viewing signifies that WiLife is On I T T T A At least one camera is Some one is viewing Command recording video Center online I T T T B No cameras are streaming Online Viewing not enabled video ICON TOOL TIPS You can move your mouse over the WiLife icon in the system tray to see details such as whether any cameras are streaming video recording connected to the remote viewing server or being remotely viewed Cam Video Active Remote Viewing OFF Kap The following graphic shows an example of the tool tip Exiting Command Center The WiLife Command Center does not of course record when your Werks Shutdown Warning computer is not running If you shutdown your computer while Command Center is running you will see a m
219. werline Adapter Y Configure Widows Firewall Y Check Other Firewalls Y Check Conflicting Network Adapters Detads Your computer and network setup tests have al completed successfully Cick Next to continua setup lt Back Next gt Cancel Windows Security Alert Da goat want ta keep hacking this panguam it i gt f AP suwy features ul Lis privy am Pack 2 the Windows Security Alert screen may appear Click on the Unblock button to allow Command Center to run properly A sample screen shot of the Windows Security Alert displays below If McAfee Personal Firewall Plus or Standard is running on your Windows XP a warning message is going to display as Command Center starts This message is going to inform you that Command Center wants access to the Internet You need to click Grant Access in order for Command Center to run properly A sample screen shot of this McAfee Firewall message displays below If you are using other anti virus or firewall software similar warning messages may appear asking you whether you want to allow Command Center to perform certain functions You should allow the requested permissions so that Command Center runs properly If you find you are having problems reference the chapter on Configuring your PC Firewall Mrites Parannal firescn Plus d Tie awya Werks i requesli y dev to e Intenet Do you want to slew it Si To help protect pour computer Windows Fircwall hos bloc
220. you will need to reset the password before installing the camera Follow these steps to clear the old password 1 Power up your camera by plugging in the power supply and connecting the camera using the Ethernet cable Wait until the camera s green status lights are flashing 3 While the camera is on reset the camera by gently pressing a paperclip against the reset button hidden below the small hole next to the camera s Ethernet connector 4 Follow the steps in this manual for adding a new camera 105 Troubleshooting WiLife User Guide Command Center does not Center does not see my cameras e Reset the camera by unplugging the power supply and then replugging it in to the wall by unplugging the power supply and then replugging it in to the wall Verify that the camera ON OFF button on the main Command Center window is set to ON Verify that the camera power supply and the USB receiver have power by checking the status lights some of which flash and others which are solid on Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable connecting the camera with the power supply is secure Ensure the USB receiver connected securely into the PC Verify that you have properly configured any PC firewalls by reviewing the chapter on Configuring Your PC Firewall Close other applications that may be interfering with Co
221. your operating system These tools are accessible from the menu option Tools Net Diagnostics Network Diagnostics scans your system to gather information about your hardware software and network connections System Restore Undo harmful changes to your computer and restore its settings and performance to an earlier time or restore point without causing you to lose recent work such as saved documents e mail or history and favorite lists File Signature Verification Help maintain the integrity of your system by digitally signing critical files so that any Utility changes to these files can be quickly detected DirectX Files This tool reports detailed information about the DirectX components and drivers installed on your system It lets you test functionality diagnose problems and change your system configuration to work best This tool also tests files components and drivers related to the desktop display sound music input and the network TL Setting System Options User Guide Dr Watson A program error debugger that helps technical support troubleshoot program errors for computers running on a Windows Operating System Diagnostics Summary Report The Diagnostics Summary screen displays S Diagnostics Summary ix comprehensive configuration and status details for your WiLife Command Center application such as ey et 5 E A Wilde Application error tests WiLife Online status disk usage Veriton
222. ystem is our use of Homeplug technology Homeplug allows you to turn your existing wiring into a powerful network capable of delivering rich live video from around your property to your PC and from there anywhere you need it This illustration best describes how Homeplug works to give you a fast and easy setup and a reliable video security camera network Click here to view a full size PDF copy Using innovative HomePlug the camera s into any OPTIMIZED 1E powerline technology video j ool outlet digital video from is transmitted over the powerline j the cameras is transmitted to to your PC s hard drive EET DE A room square WiLife Command Center software 1 0 000 feet lets you view high q won you FC Ce E or a Wind j mobile hone Provides the securi i d amp and reliability aa hard wired em without running cables VIR Welcome to WiLife User Guide 2 POWERFUL CAMERAS At the heart of each Camera is an imbedded computer that actively encodes adjusts and manages your video feed Cameras are the smartest surveillance cameras available Because our cameras are so powerful they provide you with rich features without overwhelming the CPU on your PC Some of the one of a kind features available on the Camera include High quality video imaging Digital motion detection User definable motion detection zones Auto image lighting management Onboard Windows Media Video encoding Consider these system scenar

Werks Application Setups - WiLife Online

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