IP•Tube E2 User`s Guide - Engage Communication, Inc.
Contents
1. 9600 baud 1 stop bit no parity 8 bit fixed flow control none The console port is an RJ45 DB9 adapter and an appropriate cable and adapter are provided with the IPsTube E for use with standard 9 pin COM ports The RJ45 console port is configured as a DTE data terminal equipment port This allows direct con nection to a DCE data communication equipment device such as a modem or connection to other DTE such as a terminal The RJ45 to DB9 adapter which is provided with the IP Tube E serves the null modem function per mitting direct connection to a COM interface on most PCs Logging in to the IP Tube E e A Telnet session is opened by providing the IP address of the IP Tube E2 On opening a Command Line Interface CLI session via the Console port or Telnet the login prompt requires entry of a login ID e The default login ID root The IP Tube E is shipped with no password set Passwords are set or modified with the passwd command detailed below Overview of Commands The Engage CLI supports shorthand character entry At most 3 characters are required for the pars ing of commands For example show configuration can be entered as sh con The CLI is not case sensitive Description of the commands uses both upper and lower case for syntax definitions and examples A full description of the command line interface follows Categories Engage Communication IP Tube E2 User s Guide The command set can be divided2. The basic unit of information passed across an IP Internet It contains address information and data PING Packet InterNet Groper is a program which uses an ICMP echo request message to check if the specified IP address is accessible from the current host Port A destination point used by transport level protocols to distinguish among multiple destinations within a given host computer SubNet Address An extension of the IP addressing scheme which enables an IP site to use a single IP address for multiple physical networks Subnetting is applicable when a network grows beyond the number of hosts allowed for the IP address class of the site TCP Transmission Control Protocol ensures reliable sequential delivery of data TCP at each end of the connection ensures that the data is delivered to the application accurately sequential completely and free of duplicates The application passes a stream of bytes to TCP which breaks it into pieces adds a header forming a segment and then passes each segment to IP for transmission Telnet The TCP IP standard protocol for remote terminal connection service A user can Telnet from the local host to a host at a remote site UDP User Datagram Protocol provides a simple efficient protocol which is connectionless and thus un reliable The IP address contained in the UDP header is used to direct the datagram to a specific destination host Well Known Port Any set of port numbers reserv
3. If the equipment is causing harm to the telephone network the telecommunications service provider may request that you disconnect the equipment until the problem is resolved Engage Communication Service Center Phone U S 1 831 688 1021 Fax 1 831 688 1421 Email support engageinc com Web www engageinc com Engage Communication IPsTube E User s Guide Table of Contents Chapter 1 Introduction Security Management Unit Ports and Indicators Console Port LAN Interface About this Guide Organization Intended Audience Chapter 2 Installation QuickStart Communication with the IP Tube E Console Port Telnet Editing amp Pasting Configurations IP Tube E Cabling IP Tube E2 Configuration Parameters IP Tube E Security Parameters Interface Specific Parameters IP Tube E System Parameters Chapter 1 Introduction Security Management Unit Ports and Indicators Console Port LAN Interface About this Guide Organization Intended Audience Chapter 4 Command Line Interface Console Communication Logging in to the IP Tube E Overview of Commands Categories Online Help Configuration Modes NNN aaa Aa es RRA BR BR Www ww W NNN aaa Aa es www W AR RWW Engage Communication IPsTube E User s Guide Syntax for Command Parameters System Level or General Commands SHOW Commands CONFIGURATION Commands Config Commands Config Interface Commands Chapter 5 IPsT
4. SPEED 10 100 Sets the line rate in Mbps for the Ethernet interface This command only takes effect when Auto nego tiation is configured to OFF IP ADDRESS address mask The interface IP address and subnet mask are required for configuration with telnet or connectivity tests with ping The subnet mask can be entered in long or short form This configuration parameter applies to LAN1 only Examples IP ADDRESS 192 168 1 1 255 255 255 0 IP ADDRESS 192 168 1 1 24 IP DEFAULT ROUTER address Configures the IP address of the default router or gateway for this Ethernet interface This must be an IP address on the same network as the IP Tube E Ethernet interface This default router takes precedence over the system s default router BROADCASTRCV OFF ON The Ethernet interface can be configured to disable the reception of Broadcast and Multicast packets The IP protocol uses broadcast packets to resolve the Ethernet MAC Address of the destination IP BROADCASTRCV OFF requires that the Destination IP Tube E or the Default Router and any local device that wants to communicate with the IP Tube E needs to be configured with the MAC address of the IP Tube E in its ARP table Due to the complexity involved in setting up the IP Address to Ethernet MAC addresses manually it is recommended that BroadcastRCV is set to ON unless broad cast storms are expected on the network where the IP Tubes reside BroadcastRCV turned OFF will however reduce i
5. Appendices IPsTube E specifications connector pinouts and crossover wiring details and includes diagrams of the units Glossary Telecommunication and TCP IP terminology Intended Audience This manual is intended for administrators of telecommunication and network systems The technical content is written for readers who have basic computer telecommunication and networking experi ence It is important that any administrator responsible for the installation and operation of Engage IP Tube products be familiar with IP networking and data communication concepts such as network address ing and synchronous serial interfaces These terms are central to an understanding of IP Tube func tionality and are covered in the Glossary section 2 Chapter 1 Introduction Chapter 4 Command Line Interface Command Line access to the IP Tube E may be via a serial connection to the Console port or a Telnet connection to the Ethernet interface Telnet part of the TCP IP Protocol Suite provides a general communications facility defining a stan dard method of interfacing terminal devices to each other Any standard Telnet application can be used to communicate to an Engage IPsTube E provided there is IP connectivity between the User Host and the IP Tube E For communication through the Console port standard terminal communication software is used Console Communication Serial communication to the console port should be configured for
6. same network as the IP Tube E itself Proceed through the following symptoms if you are unable to communicate with the local IP Tube E using Telnet Ping etc IP Addressing should be double checked if accessing the unit via the network Ethernet General Cause Network Cabling is faulty Solution Verify cabling is good by swapping IP Tube E cabling with a known good cable and con nection Check the status LEDs on the 10 100BaseT switch to confirm a good connection If neces sary create a stand alone LAN with just the workstation and the IP Tube E2 High Ethernet Error Count Cause Bad cabling or building wiring Solution Check all cabling Swap to known good port on 10 100BaseT switch or hub to troubleshoot testing with large Ping Packets to ascertain quality of Ethernet Connection To eliminate issues with building wiring connect the IP Tube E with a known good Ethernet cable in the same room as the Ethernet hub Cause Can not connect to a hub at 100 Mbps with autonegotiate turned on Connection drops to 10 Mbps at half duplex Solution Change LAN1 interface to match what the hub is configured for by first turning Autonegoti ate OFF Can t Communicate using Telnet with the IP Tube E Cause IP address is not set properly on the IP Tube F2 Solution The Console Port which requires an RJ45 to DB9 adapter included with the product provides direct access to the command line interface of the IP Tube E2 The Console po
7. will be deleted This is a good method for recovering from improperly configured filters 15 Appendices Engage Communication IP Tube E User s Guide Console Port Information RJ45 Console Port Pinout RJ45 pin Signal Name TxData RxData RTS CTS Gnd DTR ORO A DW RJ45 db9F Null Modem Adapter RJ45 pin db9pin yO RAD Ww DO O10 WN 15 Appendices Glossary Terms and Concepts Before using the Engage IP Tube E2 you should be familiar with the terms and concepts that de scribe TCP IP If you are experienced with internet routers these terms may already be familiar to you General Networking Terms Network A network is a collection of computers server devices and communication devices connected to gether and capable of communication with one another through a transmission medium Internet An internet is any grouping of two or more networks connected by one or more internet routers Network Services Network services are the capabilities that the network system delivers to users such as print servers file servers and electronic mail Addresses Transmitting information in a network system is made possible by an addressing scheme that identi fies the sender and destination of the transmission using network and node addresses Data is trans mitted to and from these addresses in the form of packets Routing Table A routing table is maintained in each router This table lists all networks and rou
8. will be used or all interfaces will be shown 5 Chapter 4 Command Line Interface Engage Communication IP Tube E2 User s Guide SHOW CONFIG IP ALL details the IP configuration No argument is the same as ALL which pro vides IP configuration items which don t pertain to a specific port i e default router etc SHOW CONFIG ROUTER lists IP Tube E Hostname etc CONFIGURATION Commands Config Commands Enter the configuration mode at which point the following commands may be used SAVE Save the changes and exit Configuration mode END SAVE Exit Configuration mode The optional SAVE instructs the IP Tube E to save configuration changes RESTORE Restores the current IP Tube E configuration ignoring any changes which have been made during the current Telnet CONFIG session HOST NAME namestring Provide a unique name for the IP Tube E The new host name does not take effect until a save and reset is performed For example HOST NAME DallasiIPTubeE2 Note Earlier versions of the Engage software use the term ROUTER NAME SNMP COMMUNITYNAME Set or modify Tube SNMP community name This string is used for authentication for SNMP SetRe guests and SNMP traps SNMP TRAPS ON OFF Turns on or off generation of SNMPv1 Traps The Destination Address for these traps must be con figured to be an SNMP management station capable of decoding SNMPv1 traps SNMP TRAPS ADDRESS address Sets the Destination IP Ad
9. IP default router should be defined if the IPsTube E being configured is on a different IP network than the remote IP Tube E Example IP DEFAULT ROUTER 172 16 1 254 The IP Tube E IP address is configured by first entering the interface INTERFACE LAN1 LAN2 Engage Communication IP Tube E User s Guide Then entering the address Example IP ADDR 172 16 1 222 24 The IP Tube E encapsulation is enabled and disabled with the command TUBE ON OFF IP Tube E destination address called TUBE ADDR is set to the IP address of the receiving unit Example TUBE ADDR 172 16 0 222 TOS QoS and UDP Port Number The IP Tube E TOS command is used to control the Type of Service Byte in the IP packets contain ing the encapsulated data The setting of the TOS byte can be used to ensure that the real time data from the IP Tube E is accorded high priority as it traverses the IP network Support for the TOS byte is required within each router or switch making up the interconnect between the IP Tube E units A TOS setting of 0x08 maximizes throughput Note TUBE TOS is displayed in hex Preceding the entry with Ox results in a direct hexidecimal input Example TUBE TOS 0x08 Additionally intermediary routers and switches can be configured for Quality of Service QoS priori tization to ensure that IP Tube E packets receive highest priority as they are routed through the IP interconnect This QoS could be configured based on
10. MP statistics including packets sent for redi rect port unreachable or echo reguests Ping e UDP group contains statistics for UDP including packets received and transmit ted and packets sent to a UDP port with no listener SNMP group contains statistics for the SNMP protocol including packets re ceived and transmitted error packets and number of set requests For more detail MIB II is fully specified in RFC1213 available at http www fags org rfcs rfc1213 html SNMPv1 Traps The IP Tube E supports generation of SNMPv1 Traps Traps are messages sent from the device s LAN port when specific events occur The following traps may be generated coldStart this trap is generated if the Tube reinitializes itself after a configuration change warmStart this trap is generated if the Tube reinitializes itself after a reset which does not involve a configuration change linkUp this trap is generated when a physical interface transitions from being disconnected to connected linkDown this trap is generated when a physical interface transitions from being connected to disconnected e authenticationFailure this trap is generated when a login to the user interface or an SNMPv1 SetReguest failed because an incorrect password was given enterprisespecific these are Engage proprietary traps We define the following subcategories engage TrapRxOverrun this trap is generated when excessive receiver overruns
11. ade may be accomplished from a CD provided by Engage Communication if the user can configure their own local TFTP server and place the appropriate upgrade file from the CD or from Engage Tech Support on the server Once a connection to a TFTP server site has been established issue the upgrade command UPGRADE 157 22 234 129 ML107407 COD Note that an IP Tube E which is running an upgrade must go through a reset when performing an upgrade This may cause the Telnet connection to drop If this does occur simply re establish the Telnet connection SHOW Commands SHOW INTERFACE LAN LAN2 INFO STATISTICS Provides details on either LAN interface If no interface is specified either the current interface per INTERFACE command will be used or all interfaces will be shown INFO details the port type port state etc STATISTICS lists the packets transmitted received etc SHOW ROUTER provides general configuration and status information including the Ethernet hard ware address and the firmware version SHOW IP STATISTICS provides detailed statistics on IP packets only SHOW CONFIG ALL provides a list of all configuration parameters No argument is the same as ALL This list provides the basis for storing an IP Tube E configuration into a local text file The full configuration can be edited offline SHOW CONFIG INTERFACE LAN1 LAN2 If no interface is specified either the current interface per the INTERFACE command
12. are happening on an interface 9 Chapter 5 IPsTube E Configuration and Operation Engage Communication IP Tube E User s Guide engageTrapTxUnderrun this trap is generated when excessive transmitter un derruns are happening on an interface engage TrapBufferExhaustion this trap is generated when the device runs out of free buffers for packet processing engageTrapDeafness this trap is generated when an interface on the box has not received packets for a long period of time engageTrapTubeEnetRxAbsent this trap is generated when an IPsTube E does not receive IPTube encapsulated IP packets on its LAN interface when it expects For more detail on the industry standard traps please see http www fags org rfcs rfc1157 html 9 Chapter 5 IPsTube E Configuration and Operation Chapter 6 Troubleshooting Communication and Network systems are subject to problems from a variety of sources Fortunately an organized troubleshooting approach usually leads to the area of the problem in short order It is essential to distinguish between problems caused by the LAN network system the WAN equipment communication equipment and the IP Tube E configuration This troubleshooting chapter is structured with symptoms in the order the user might encounter them Unable to Communicate with the IP Tube E2 Installations first require communication with the IP Tube E through console access or from the network usually the
13. dress 192 168 1 51 Note This address is the intended destination of all packets forwarded from the LAN2 interface over the LANT interface Tube UDPPORT 3175 Tube TOS 08 Hex Tube Ethernet Arp On Tube Ethernet Address 00 00 00 00 00 00 This is an example of a configuration of the IPsTube E with SNMP Traps turned on and the destina tion address for trapped data set In this case AUTONEGOTIATION turned off so that Speed can be set to 100MBPS and Duplex can be set to half Example 2 Command Line Listing Host Name IP Tube E2 Host Contact Engage Communication Inc Host Location 9565 Soguel Dr Aptos Ca 9500 IP Default router 255 255 255 255 SNMP Traps On SNMP Traps Address 192 168 1 51 Interface LAN1 Auto Negotiation On IP Address 192 168 1 50 24 BroadcastRcv On IP Broadcast ZEROS address 0 0 0 0 Interface LAN2 Auto Negotiation Off 6 Chapter 2 Installation QuickStart Engage Communication IP Tube E User s Guide Speed in Mbps 100 Duplex Mode Half Tube On Protocol IPTubeE2 Tube Address 192 168 1 51 Note This address is the intended destination of all packets forwarded from the LAN2 interface over the LAN1 interface Tube UDPPORT 3175 Tube TOS 08 Hex Tube Ethernet Arp On Tube Ethernet Address 00 00 00 00 00 00 7 Chapter 2 Installation QuickStart Chapter 1 Introduction The IP Tube E User s Guide provides the information users require to install conf
14. dress to which the Tube will send SNMPv1 Traps IP DEFAULT ROUTER address Enter the IP address of the default router or gateway This must be an IP address on the same net work as the IP Tube E Config Interface Commands Configuration of the IP Tube E involves setting parameters for the LAN interfaces The user must specify which interface is being configured with the command INTERFACE LAN1 LAN2 To move up one level from Interface Config mode to Config mode enter the interface command 6 Chapter 4 Command Line Interface Engage Communication IPsTube E2 User s Guide with no argument To change between interfaces when in Interface Config mode specify the new interface For example name LAN1 INTERFACE LAN1 AUTONEGOTIATION ON OFF Enable or disable IEEE 802 3 Auto negotiation on the Ethernet interface Warning If the device con nected to LAN1 uses Auto Negotiation and LAN1 is configured to use full duplex without Auto Nego tiation the other device may operate in half duplex mode by default and successful operation cannot be guaranteed DUPLEX HALF FULL Sets the duplex mode for the Ethernet interface This command only takes effect when Auto negotia tion is configured to OFF Warning If the device connected to LAN1 uses Auto Negotiation and LAN1 is configured to use full duplex without Auto Negotiation the other device may operate in half duplex mode by default and successful operation cannot be guaranteed
15. e Ethernet frames within the IP envelope must be addressed to specific Ethernet MAC addresses Network security is established with Full On Source Destination Address UDP Port and IP Packet filtering Interconnectivity is selectively controlled at the interface network device and application lay ers Management Management of the IP Tube E is accomplished with a Command Line Interface CLI that is ac cessed through the console port or a telnet connection Templates of the most common configurations provide for an Edit and Paste approach Unit Ports and Indicators Console Port Aconsole port for Out of Band management access to the unit LAN Interface The IP Tube E provides two 10 100 BaseT Full Half Ethernet LAN interfaces with autonegotiation or configurable speed and duplex Management via the LAN ports is enabled when access to the unit is more convenient remotely LAN1 typically receives data from a local network and the LAN2 port moves the encapsulated data to a remote network LAN protocols IP TCP and ICMP are supported The LNK indicators show connectivity with a green light Engage Communication IP Tube E User s Guide About this Guide Organization Chapter 1 Introduction provides an overview of the IP Tube E User s Guide as well as feature de scriptions Chapter 2 Installation QuickStart provides a concise description of the installation and configuration process plus examples to get the experie
16. ed for specific uses with transport level protocols TCP amp UDP Well known ports exist for echo servers time servers telnet and FTP servers 19 Glossary Engage Communication IP Tube E User s Guide Communication Link Definitions Synchronous Serial Interfaces A serial interface between two devices which provides for bi directional data transfer as well as clock ing One device the DCE provides the transmit and the receive timing to the second device the DTE Data Communication Equipment DCE This interfaces to the communication service s transmission reception medium and includes T1 Voice Data Multiplexors 64 56 Kilobit DSU CSU s and Fiber Optic Modems The DCE provides the transmit and receive data pathways along with their synchronous clocking signals that are used by the Engage Router s DTE interface for full duplex communication between the remotely intercon nected networks Data Terminal Equipment DTE This equipment such as an Engage Router attaches to the terminal side of Data Communication Equipment Data Carrier Detect DCD A signal that indicates to the DTE that the DCE is receiving a signal from a remote DCE Data Terminal Ready DTR Prepares the DCE to be connected to the phone line then the connection can be established by dial ing Enables the DCE to answer an incoming call on a switched line 20 Glossary
17. ed rights legend Use duplication or disclosure by the U S government is subject to restrictions set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause in DFARS 52 227 7013 and in similar clauses in the FAR and NASA FAR Supplement Information in this document is subject to change without notice and does not represent a commitment on the part of Engage Communication Inc FCC Radio Freguency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operat ed in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE Shielded ethernet cables must be used with the Engage IPsTube to ensure compliance with FCC Part 15 Class A limits CAUTION To reduce the risk of fire use only No 26 AWG or larger listed Telecommunication cables Equipment Malfunction If trouble is experienced with an IP Tube E please contact the Engage Communication Service Center
18. emote IP subnet Through a Telnet connection to an IP Tube E it is possible to verify the ability of the unit to ping its local default router and to ping the remote IP Tube E Note the console port does not support the Ping Command as it does not have an IP Address TCP IP Connection An IP Ping program is the best tool for troubleshooting TCP IP connectivity As a sanity check first ensure you can ping the local router If unsuccessful go back to Can t Communicate using telnet with the IP Tube E Can t IP Ping Remote IP Tube E Cause Ping workstation does not have Default Gateway or Router set In the workstation s IP con figuration alongside workstation s own IP address and subnet mask you must provide the IP address of the device a router to which all packets destined off the local net should be sent Cause default router on the net serving as Default Gateway for all net workstations does not know about the remote IP net where the remote IP Tube E is located Solution Under these circumstances the two IP Tube E units are on different networks or subnets the DEFAULT ROUTER address must be configured 14 Chapter 6 Troubleshooting Engage Communication IP Tube E User s Guide Appendix A IPsTube E2 Specifications Ethernet Port 10 100 Base T Full Half Ethernet LAN Protocol IP TCP UDP ICMP e Assured Delivery Protocol Quality of Service Support IP Type of Service TOS CLI config
19. h or hub Refer to the Appendices for the details of the wiring of this cable 9 Chapter 5 IPsTube E Configuration and Operation Engage Communication IP Tube E User s Guide SNMP Support All Engage products support SNMP Simple Network Management Protocol version 1 SNMP sup port provides access via IP to groups of administrative configuration related and statistical infor mation objects about the Engage device An IP network connection to the device and a PC with an application which provides an SNMP version 1 client are required An SNMP client will query the device and display the information objects and their values to the user Groups of SNMP information objects are referred to as MIBs Management Information Base All En gage products support most of MIB II MIB 2 The subgroups of information in MIB II are as follows System group contains system information such as a designated system identi fier location and vendor ID Engage Interface group contains information about the network connections on the de vice including interface type link status packets transmitted and received e AT group contains information about the ARP entries on the device including the values for MAC Address and IP Address for each entry IP group contains IP statistics and configuration on the device including IP pack ets received packets discarded and IP address and subnet mask ICMP group contains statistics for IC
20. i Cc ngas tion IPsTube E User s Guide Engage Communication Inc 9565 Soquel Drive Suite 200 Aptos California 95003 TEL 831 688 1021 FAX 831 688 1421 www engageinc com support engageinc com Revision 3 Seller warrants to the Original Buyer that any unit shipped to the Original Buyer under normal and proper use be free from defects in material and workmanship for a period of 24 months from the date of shipment to the Original Buyer This warranty will not be extended to items repaired by anyone other than the Seller or its authorized agent The foregoing warranty is exclu sive and in lieu of all other warranties of merchantability fitness for purpose or any other type whether express or implied A All claims for breach of the foregoing warranty shall be deemed waived un less notice of such claim is received by Seller during the applicable warranty period and unless the items to be defective are returned to Seller within thirty 30 days after such claim Failure of Seller to receive written notice of any such claim within the applicable time period shall be deemed an absolute and unconditional waiver by buyer of such claim irrespec tive of whether the facts giving rise to such a claim shall have been discovered or whether processing further manufactur ing other use or resale of such items shall have then taken place B Buyer s exclusive remedy and Seller s total liability for any and all losses and damages arising o
21. igure and operate the IPeTube E product developed and manufactured by Engage Communication Inc This product will enable the user to install the function across an IP network to move data in a securely packaged form to a unit in a remote location Protocols supported include legacy protocols such as NetBEUI IPX AppleTalk and Decnet Legacy applications that utilize non routable protocols are able to access services across an IP point to point connection Security The IP Tube E provides a high level secure communication by only exchanging packets with the remote network The Ethernet frames within the IP envelope must be addressed to specific Ethernet MAC addresses Network security is established with Full On Source Destination Address UDP Port and IP Packet filtering Interconnectivity is selectively controlled at the interface network device and application lay ers Management Management of the IP Tube E is accomplished with a Command Line Interface CLI that is ac cessed through the console port or a telnet connection Templates of the most common configurations provide for an Edit and Paste approach Unit Ports and Indicators Console Port Aconsole port for Out of Band management access to the unit LAN Interface The IP Tube E provides two 10 100 BaseT Full Half Ethernet LAN interfaces with autonegotiation or configurable speed and duplex Management via the LAN ports is enabled when access to the unit is more co
22. in a direct Hexidecimal input Example TUBE TOS 0x06 Note It is possible to set the Differentiated Services Code Point DSCP field using the TOS value The Differentiated Services DiffServ uses the same byte in the IP Header as the TOS The 6 MSB of the TOS byte are the same bits used for setting the DSCP value To enter the Expedited Forwarding EF DSCP value enter the following hex value in the TOS field OxB8 This will mark these packets as EF TUBE ETHERNET ARP ON OFF TUBE Ethernet ARP OFF uses the Ethernet MAC address specified by the IP TUBE E Ethernet Ad dress TUBE Ethernet ARP ON uses the Ethernet MAC address obtained automatically by the IPsTube s IP to Ethernet MAC Address Resolution Protocol Note Default Configuration TUBE ON OFF is only applicable when BROADCASTRCYV is OFF TUBE 1 ETHERNET ARP ON OFF TUBE Ethernet ARP OFF uses the Ethernet MAC address specified by the TUBE Ethernet Address TUBE Ethernet ARP ON uses the Ethernet MAC address obtained automatically by the IP Tube s IP to Ethernet MAC Address Resolution Protocol The 1 specifier selects the LAN1 interface for TUBE ETHERNET ARP If not specified TUBE ETHERNET ARP is automatically configured for LAN1 TUBE ETHERNET ADDRESS abcdef TUBE ETHERNET ADDRESS specifies the Ethernet MAC address for the IP Tube E IP packet The TUBE Ethernet MAC Address needs to match the MAC address of the destination IP Tube E unit or the Default Router Onl
23. ing or modifying the login password The IP Tube E ships with no password set On entering the passwd command the user is prompted to enter and confirm the new password BYE QUIT LOGOUT Any of these commands will terminate the Telnet session If you have unsaved configuration chang es you will be prompted to save or discard the new configuration RESET 4 Chapter 4 Command Line Interface Engage Communication IPsTube E2 User s Guide Resets the IP Tube E2 HELP HELP ALL CONFIG SHOW Provides Help information on a selected list of topics Typing help with no argument provides the Help summary screen which is the top level list of commands CLEAR LAN1 LAN2 All Clears the port statistics on the selected port LAN1 LAN2 or both TERM NN Allows the user to tailor the number of display lines to their terminal screen size PING dest address src address number spray Sends an ICMP ECHO message to the specified address Any source address from an interface on the IPsTube E can be used This can be useful to test routes across a LAN or WAN interface By default only 1 message packet is sent Anumeric value can be entered to send more than one message Also SPRAY can be used to continually send messages until the ESC key is pressed UPGRADE TFTP Server Addr Filename TFTP trivial file transfer protocol provides a means for upgrading IP Tube E firmware in a TCP IP environment A TFTP upgr
24. into four categories General Show e Config Config Interface Online Help Included in the General commands is the HELP command providing information on the entire com mand set Configuration Modes For the Config and config Interface commands Engage employs a modal approach The user en ters the Config mode makes changes then Saves those changes On Saving the changes the user leaves the Config mode The Config interface mode within the Config mode is used to set parameters for a specified inter face Once in the Configuration mode the user enters the INTERFACE command All subsequent commands apply to the specified interface The command prompt indicates the mode of operation name the single indicates standard Telnet mode name indicates the IP Tube E is in the Config mode name LAN1 IP Tube E is in Config Interface mode for LAN Port 1 To move up one level from Interface Config mode to Config mode enter the INTERFACE command with no argument To change between interfaces when in Interface Config mode specify the new interface For example e name s1 interface lan1 Note The LAM1 port is the public interface commonly receives data and LAN is the private port and generally sends data Syntax for Command Parameters one of the parameters in set is required one of the parameters in set is allowed optional System Level or General Commands PASSWD Allows sett
25. nced user up and running in a minimum of time Chapter 3 Installation of the IP Tube E gives a detailed step by step of the installation and initial configuration of the units It covers the physical environment and connections required to install the units then steps the administrator through the configuration process of the console port and LAN con nections Chapter 4 Command Line Interface provides a command by command description of the upper level interface as well as the interfaces to the various ports Chapter 5 Configuration and Operation details the configuration and ongoing operation of the IP Tube E Several common configurations are provided as examples Chapter 6 Troubleshooting reviews some of the common issues that may occur during installation and normal operation of the units and provides descriptions of causes and solutions to these issues Appendices IPsTube E specifications connector pinouts and crossover wiring details and includes diagrams of the units Glossary Telecommunication and TCP IP terminology Intended Audience This manual is intended for administrators of telecommunication and network systems The technical content is written for readers who have basic computer telecommunication and networking experi ence It is important that any administrator responsible for the installation and operation of Engage IP Tube products be familiar with IP networking and data communication concepts such as
26. ncoming traffic For the Ethernet interface first specify INT LAN1 Typically if Broad castRCV is set to OFF the Tube Ethernet ARP and Tube Ethernet Address need to be configured with the MAC address of the IP Tube E packet s Ethernet destination refer to Interface LAN1 Since the destination for the IPsTube E packet will have its broadcast receive turned OFF also LAN2 is config ured at the factory with BroadcastRCV permenently ON TUBE UDPPORT value TUBE UDPPORT specifies the UDP port source and destination address The IP Tube E only ac cepts packets that match its UDP Port configuration This port number is typically 3175 but can be any available port on the router TUBE TOS value 7 Chapter 4 Command Line Interface Engage Communication IP Tube E2 User s Guide Sets the Type of Service Byte of the IP packets in which frames are encapsulated The setting of the TOS byte can be used to ensure that the real time TDM data from the IP Tube E is ensured high pri ority assuming Qualty of Service support is provided by each router or switch in the IP path between the Tubes Alternatively the IP destination address can be used to ensure that the IPsTube E2 packets receive the required priority and bandwidth IP TOS is defined in the IETF RFC 1349 accessable online at www ietf org A TOS setting of 0x08 maximizes throughput TUBE TOS is displayed in hex with values ranging from 0x00 to 0x08 Preceding the entry with Ox results
27. ne location to another The IP Tube E ETHERNET ADDRESS allows the user to specify the Ethernet MAC address for the IP Tube E IP packet The IPsTube E Ethernet MAC Address needs to match the MAC address of the destination IP Tube E or the Default Router Example IP ADDRESS aaa bbb ccc ddd ee Note BroadcastRCV should remain ON Default Router If the remote IP Tube E2 whose IP address is configured with IP ADDRESS resides on a different IP network from the Local IP Tube E2 a default router must be specified The Default Router is typically the local IP WAN Router Example IP DEFAULT ROUTER aaa bbb ccc ddd With the SHOW CONFIG command you can list the configuration parameters of the system and both LAN ports Below is an example of a configuration of the IPs Tube E with SNMP Traps turned off and AUTONEGOTIATION turned on so that Speed and Duplex will be set automatically Example 1 Command Line Listing Host Name IP Tube E2 Host Contact Engage Communication Inc Host Location 9565 Soquel Dr Aptos Ca 95003 IP Default router 255 255 255 255 SNMP Traps Off Interface LAN1 Auto Negotiation On IP Address 192 168 1 50 24 BroadcastRcv On IP Broadcast ONES address 255 255 255 255 Interface LAN2 Auto Negotiation Off 5 Chapter 2 Installation QuickStart Engage Communication IP Tube E User s Guide Speed in Mbps 10 Duplex Mode Half Tube On Protocol IPTubeE2 Tube Ad
28. network address ing and synchronous serial interfaces These terms are central to an understanding of IP Tube func tionality and are covered in the Glossary section 2 Chapter 1 Introduction Chapter 2 Installation QuickStart This QuickStart Chapter is intended for users who understand how they want their IP Tube E in stalled and configured and only require the mechanics of performing that installation Communication with the IP Tube E Console Port Telnet Initial communication with the IPsTube E unit is made through the Console port utilizing the Com mand Line interface CLI detailed in Chapter 4 Command Line Interface The Console port on the E uses an RJ45 jack It is configured as a DCE port An RJ45 DB9 adapter is provided in the shipment which in addition to providing a physical interface permits direct connec tion to DTE equipment such as COM connections of a PC Once a serial connection between a workstation and the E console port is established and a carriage return lt CR gt is entered a Login prompt will appear The default login is root No password is needed for first time login Once an IP address has been assigned and a serial line connected the user can log into the unit via the network and continue configuration using telnet Most telnet programs are compatible with the IP Tube E Editing amp Pasting Configurations Users of either CLI have the option of editing a standard IP T
29. nvenient remotely LAN1 typically receives data from a local network and the LAN2 port moves the encapsulated data to a remote network LAN protocols IP TCP and ICMP are supported The LNK indicators show connectivity with a green light Engage Communication IP Tube E User s Guide About this Guide Organization Chapter 1 Introduction provides an overview of the IP Tube E User s Guide as well as feature de scriptions Chapter 2 Installation QuickStart provides a concise description of the installation and configuration process plus examples to get the experienced user up and running in a minimum of time Chapter 3 Installation of the IP Tube E gives a detailed step by step of the installation and initial configuration of the units It covers the physical environment and connections required to install the units then steps the administrator through the configuration process of the console port and LAN con nections Chapter 4 Command Line Interface provides a command by command description of the upper level interface as well as the interfaces to the various ports Chapter 5 Configuration and Operation details the configuration and ongoing operation of the IP Tube E Several common configurations are provided as examples Chapter 6 Troubleshooting reviews some of the common issues that may occur during installation and normal operation of the units and provides descriptions of causes and solutions to these issues
30. ress envelopes must be addressed to specific Ethernet MAC addresses Interconnectivity is selectively controlled at the interface network device and ap plication layers No device on the public network can access or pass data to LAN1 for delivery to the private network other then another IP Tube E Thus connectivity via UDP from the public network is limited to the IPsTube itself Interface Specific Parameters Console Configuration Parameters The console port is an RJ45 port and uses an RJ45 DB9 adapter included with the unit and can be connected directly to a desktop or laptop computer for access to the IP Tube E2 It s configuration is standard 9600 baud 1 stop bit no parity 8 bit data flow control none LAN Configuration Parameters The IP Tube E serial interface number 1 LAN1 is configured for network connectivity The follow ing parameters must match the configuration of the LAN interface to which it is connected IPsTube E System Parameters System parameters include the IP Tube E Host name the Ethernet IP address and the default router Host Name Provide a unique name for the IP Tube E2 Example 4 Chapter 2 Installation QuickStart Engage Communication IP Tube E User s Guide HOST NAME AptosTubeE2 Ethernet IP address The IP address is applied on a per unit basis For the Ethernet interface use LAN1 to access the unit via telnet or both LAN s for connectivity to send data by UDP from o
31. rt utilizes the CLI detailed in Chapter 4 Command Line Interface Details of the connector pins are in the Appendi ces Here the IP address can be double checked for accuracy Cause Workstation not on the same subnet as the IP Tube E Solution During an initial configuration of an IP Tube E2 communication should come from within the same net subnet With no default router the IP Tube E will not be able to reply to communication off its own subnet 13 Engage Communication IP Tube E2 User s Guide Cause IP stack on the workstation not configured Solution Ensure that other devices on the same LAN can be pinged or otherwise seen Can t communicate to the IP Tube E Console Port Cause Baud Rate Stop Bits etc set wrong on communication application Solution Ensure the communication software is configured for a fixed asynchronous data rate of 9600 bps 1 stop bit no parity 8 bit fixed and that the Flow control is set to none Cause Transmit and Receive Data swapped Solution The console port is configured as a DTE port For connection to a DCE device such as a modem a Null Modem adapter is required IPsTube E Off Net IP Interconnect Verification In most applications the IP Tube E will be located on different IP networks and the interconnection is through a routed connection At each end of the routed connection the Tube s default router IP address needs to be pointed to the first router in the path to that r
32. ters in the internet and enables routers to determine the most efficient route for each packet The routing table serves as a logical map of the internet specifying the address of the next router in the path to a given destination network and the distance in hops The router uses the routing table to determine where and whether to forward a packet Each router periodically broadcasts its routing table to other routers on each of its directly connected networks enabling them to compare and update their own tables with the most recent record of con nected networks and routes In this way routing tables are kept current as changes are made on the internet Hop A hop is a unit count between networks on the internet A hop signifies one router away Node Device on the network 18 Engage Communication IP Tube E User s Guide TCP IP Networking Terms FTP File Transfer Protocol gives users the ability to transfer files between IP hosts It uses TCP to provide connection initiation and reliable data transfer Host A computer with one or more uses that can act as an endpoint of communication if it has TCP IP ICMP Internet Control Message Protocol provides a means for intermediate gateways and hosts to commu nicate There are several types of ICMP messages and they are used for several purposes including IP flow control routing table correction and host availability IP Internet Protocol which routes the data IP Datagram
33. the IP Tube E Ethernet IP addresses but a more straightforward method makes use of the unique UDP port number used by the IP Tube E Communication between IP Tube E systems uses packets destined for UDP port number 3175 This registered port assignment reference www iana org assignments port numbers allows QoS con figuration to prioritize UDP packets destined for port 3175 This prioritization is essential for voice and other traffic which is sensitive to latency and delay on the LAN WAN interconnection Note It is possible to set the Differentiated Services Code Point DSCP field using the TOS value The Differentiated Services DiffServ uses the same byte in the IP Header as the TOS The 6 MSB of the TOS byte are the same bits used for setting the DSCP value To enter the Expedited Forwarding EF DSCP value enter the following hex value in the TOS field OxB8 This will mark these packets as EF IP Packet Encapsulation Overhead The encapsulation of data into IP UDP packets for transmission over Ethernet adds overhead due to the Ethernet IP and UDP headers a total of 44 bytes This 44 byte overhead should be taken into account when considering Ethernet bandwidth utilization The encapsulation overhead can be expressed as a ratio of Data Overhead Data and can be used to calculate the Ethernet bandwidth utilization IPsTube Cabling The IP Tube E uses standard 10 100BaseT Ethernet cabling to connect to an Ethernet switc
34. ube E Configuration amp Operation IPsTube E Installation Steps System and Ethernet Parameters TOS QoS and UDP Port Number IP Packet Encapsulation Overhead IP Tube Cabling SNMP Support SNMPv1 Traps Chapter 6 Troubleshooting Unable to Communicate with the IP Tube E Appendix A IP Tube E2 Specifications Ethernet Port LAN Protocol Quality of Service Support TFTP Online Upgrade Capable FLASH ROMs Management Power Supply Physical IPsTube E2 Switch Settings Console Port Information RJ45 Console Port Pinout RJ45 db9F Null Modem Adapter Glossary Terms and Concepts General Networking Terms TCP IP Networking Terms Communication Link Definitions Doan on AN 15 15 15 15 15 15 15 15 15 16 17 17 17 18 18 18 19 20 Chapter 1 Introduction The IP Tube E User s Guide provides the information users require to install configure and operate the IPeTube E product developed and manufactured by Engage Communication Inc This product will enable the user to install the function across an IP network to move data in a securely packaged form to a unit in a remote location Protocols supported include legacy protocols such as NetBEUI IPX AppleTalk and Decnet Legacy applications that utilize non routable protocols are able to access services across an IP point to point connection Security The IP Tube E provides a high level secure communication by only exchanging packets with the remote network Th
35. ube E configuration in a text editor and pasting that configuration to the IPsTube E The examples in this chapter are included in a configu ration file found on the shipping disk Edit the desired configuration listing using a simple text editor Connect to the E unit through Telnet or the Console port then enter the configuration mode with the command config Paste the edited text comments and all to the IP Tube E2 then issue the command save The unit will reset and come up with the new configuration To save an IPsTube E configuration to a file issue the command show configuration all and copy the output of the command to a file with your text editor Engage Communication IP Tube E User s Guide IPsTube E Cabling The IP Tube E uses standard 10 100BaseT Ethernet cabling to connect to an Ethernet switch router or hub A crossover 10 100BaseT cable can be used for direct connection to a single router wireless radio or other Ethernet device The cabling used to connect the IP Tube E LAN Ports to a switch router or hub is straight through Ethernet cabling Refer to the Appendices for the details of the wiring and pinouts of this cable IPsTube E2 Configuration Parameters The setup of the IP Tube E involves configuration of the IPsTube E Security Parameters e Interface Specific Parameters IPsTube E System Parameters IPsTube E Security Parameters To establish a Full On Source Destination Add
36. urable IANA Registered UDP Port 3175 TFTP Online Upgrade Capable FLASH ROMs IPsTube E is fully operational during upgrade Management Telnet support with Edit and Paste Template Files e Console Port for Out of Band Management e SNMP support MIB I MIB II Remote configuration amp monitoring Power Supply External 24 Volts AC 1Amp with standard AC plug International power supplies available Physical Standard 19 inch rack mount kit available Dimensions 9 0 x 7 3 x 1 63 inches Weight approximately 2 Ibs excluding external power adapter 15 Appendices Engage Communication IP Tube E User s Guide IPsTube E2 Switch Settings BlackBond systems contain a four position DIP Switch which is accessible by removing the unit rear panel and sliding out the motherboard The default setting for all DIP switches is OFF Switch 1 Powering cycling the unit with DIP Switch 1 ON forces the IP Tube E to return to factory default settings Factory settings include operation from Base Flash and deleting any download upgrades Ensure Switch 1 is returned to the OFF position after clearing an upgrade so future upgrades can be performed successfully Switch 2 Applies only to BlackBond units Switch 3 Used during manufacturing to test VCXO The switch must be set to OFF for normal operation Switch 4 Switch 4 is used to clear IP filters When the unit is powered up with DIP Switch 4 set ON all TCP IP filters
37. ut of any cause whatsoever whether such cause be based in contract negligence strict liability other tort or otherwise shall in no event exceed the repair price of the work to which such cause arises In no event shall Seller be liable for incidental consequential or punitive damages resulting from any such cause Seller may at its sole option either repair or replace defective goods or work and shall have no further obligations to Buyer Return of the defective items to Seller shall be at Buyer s risk and expense C Seller shall not be liable for failure to perform its obligations under the con tract if such failure results directly or indirectly from or is contributed to by any act of God or of Buyer riot fire explosion accident flood sabotage epidemics delays in transportation lack of or inability to obtain raw materials components labor fuel or supplies governmental laws regulations or orders other circumstances beyond Seller s reasonable control whether similar or dissimilar to the foregoing or labor trouble strike lockout or injunction whether or not such labor event is within the reasonable control of Seller Copyright 2000 2012 Engage Communication Inc All rights reserved This document may not in part or in entirety be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without first obtaining the express written consent of Engage Communi cation Restrict
38. y enter the 6 bytes of MAC address i e 001122334455 NOTE Unless Broadcast storms are suspected it is highly recommended that the automatic resolu tion of the IP address to Ethernet MAC address is utilized with BROADCASTRCV ON 8 Chapter 4 Command Line Interface Chapter 5 IP Tube E Configuration amp Operation This chapter provides operational theory and configuration details specific to the IP Tube E2 The IPTube E has unique requirements regarding its interface to other equipment The 10 100BaseT interface introduces new configuration parameters for interface LAN1 Autonegotiate ON Interface determines speed and duplex mode Autonegotiate OFF Speed and duplex are set manually Speed 10 100 10Mbps or 100Mbps Duplex HALF FULL These parameters are set automatically by turning Autonegotiate ON IPsTube E Installation Steps The process of installing an IP Tube E involves the following steps Planning for IP Tube E interconnect Installing the IP Tube E hardware Configuring System and Ethernet parameters Configuring the IP Tube E interface parameters Making Ethernet cabling connections Verifying the IPsTube E connection System and Ethernet Parameters Initial configuration items include the hostname for the specific IPsTube E2 as well as a login and password See Chapter 4 Command Line Interface for specific syntax requirements Examples HOST NAME AptosTubeE2 PASSWD lt cr gt An
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