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TracVision LM Owner`s Manual

1. Component KVH Part No Table 1 1 7 TracVision LM Packing List Antenna Unit comprising 01 0225 Baseplate Assembly 02 0952 Radome Assembly 02 0953 RF Cable 30 ft 32 0589 30 Power Cable 30 ft 32 0590 30 Data Cable 30 ft 32 0591 30 IRD Ground Wire 50 ft 32 0583 50 Cables for the TracVision LM are Mounting Plate 20 0668 stored beneath the antenna unit during shipping Kitpack 72 0094 Installation and Operation Manual 54 0136 A complete listing of kitpack contents is provided in Section 2 1 2 Kitpack 1 3 1 Additional Materials Required for TracVision LM Use To make full use of your new TracVision LM and receive satellite TV on the road you will need to provide purchase the Operation of the DISH Network following requires the purchase of an EchoStar IRD Adapter The adapter is not shipped in the main TracVision LM container To e Television e Appropriate IRD for your selected satellite TV service if using the DISH Network a purchase an EchoStar Adapter Series 4000 or 5000 IRD will be required coniaat Veer Your TOCA RV dealer and ask for KVH Product e Optional KVH EchoStar Adapter for use with the Number 02 0899 DISH Network service and IRD 54 0136 Rev J 1 3 Installation 2 2 1 TracVision LM is designed for simple installation and setup Just Installation Overview of Installation follow these easy steps le 2 3 4 5 2 1 1 Choose the antenna location Mount the ante
2. Power paa N RF Cable 2 4 1 Connecting the Antenna Data Cable to the IRD The data cable now enters the baseplate through the second liquid tight fitting cable port 3 Interior baseplate wiring is unchanged TracVision LM Data Cable Wiring Process 1 Feed the cable up to the roof and through the second liquid tight fitting 3 as pictured in Figure 2 14 A Guide to TracVision LM ADDENDUM 2 4 2 Connecting the Antenna to Vehicle Power The power cable now enters the baseplate through the first liquid tight fitting cable port 2 Interior baseplate wiring is unchanged TracVision LM must be connected to a 12 volt DC 2 5 3 5 amp power supply to operate The supplied power cable should be run up to the antenna unit through the first liquid tight fitting 2 as pictured in Figure 2 14 and wired to the terminal connector strip as illustrated in Figure 2 19 2 4 4 Connecting the Antenna RF Signal Cable to the IRD You no longer need to insert RF cables into the baseplate they now simply connect to the exterior baseplate connectors The RF signal cable is fitted with an F type connector at only one end and should be attached to TracVision LM and the IRD as follows 1 For a single IRD installation connect the F connector end of the RF signal cable to the Antenna Unit baseplate connector labeled RF1 see Figure 2 14 Once the cable is securely connected loosen the sealing nut at the base of the RF1 c
3. As part of preventive maintenance described in Section 5 Maintenance KVH recommends checking the Antenna Unit cable connections A loose RF connector can reduce the signal quality Refer to Section 2 4 4 Connecting the Antenna RF Signal Cable to the IRD for directions on proper Antenna Unit to RF cabling Incorrect or Loose RF Connectors 4 1 6 Passive Multiswitch Used An active multiswitch must always be used to connect the TracVision LM system to three or more IRDs Refer to Section 2 4 4 Connecting the Antenna RF Signal Cable to the IRD for directions on proper multiswitch multiple IRD cabling 4 2 IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less than ideal operation 4 2 1 IRD Data Port or Cable Wiring Refer to Section 2 4 1 Connecting the Antenna Unit Data Cable to the IRD and your IRD user manual to confirm that the IRD is properly connected to the Antenna Unit and the television 4 2 2 AC Power Fluctuating If the system periodically displays a picture for less than one minute then enters Search Mode 1 the IRD data port may be locked up as the result of power fluctuations and will require a reset This can be verified by hooking up a PC to the data port and checking for error messages Reset must be done by 1 Completely shutting down DC power to the antenna 2 Remove the AC source either at the breaker or by unp
4. 5 4 Maintenance 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB assembly 1 Remove the quick release pin from the pivot bracket Fig 5 2 2 Remove the elevation axis motor shaft from the linear actuator Fig 5 2 3 Remove 6 pan head screws from the PCB cover flanges Remove the PCB cover Fig 5 1 4 Remove cable connectors from PCB Figure 5 5 illustrates the PCB arrangement and connector locations Limit Switches When carrying out maintenance on the PCB be sure to not drop any of the small screws inside the mechanism If a screw is lost within the baseplate it must be retrieved to avoid causing any damage when the unit rotates Figure 5 5 PCB Connector Locations Rear View Cable Wrap Gyro O O Ja J11 PCB J9 of H m gt WA 2 Elevation Motor Azimuth Motor RF Connector RF Connector to IRD to LNB 5 The PCB is mounted to the rotating plate with 9 pan head screws 6 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 4 7 Carry out all calibration procedures for the antenna gyro and the LNB Sections 5 4 2 5 4 3 54 0136 Rev J TracVision LM is equipped with a 5x220 mm 4 amp 250 volt fast blow fuse which is
5. 2 5 2 6 2 7 Introd c Uon a 24 ctcsee ee Po ee aaa E A 1 1 Digital Satellite Television 000 ee eee eee eee 1 1 TracVision LM System Overview 00000eeeeeeeee 1 1 1 2 1 Trae VISION LM GOmpOne tS acc cic cccctecsceccescecessctpecccensenetiwecesiess 1 2 1 2 2 Integrated Receiver Decodet c c ccececeeeeeeeeteeeeetenaeees 1 2 Materials Provided with TracVision LM 1 3 1 3 1 Additional Materials Required for TracVision LM Use 1 3 Installation 564 3 2e ead 66 eee aa i eS kee ee 2 1 Overview of Installation 00 0c eee eee 2 1 2 1 1 Installation Tools and Materials Required eceeeeeeeeeeee 2 1 22 111912 0 PRM ea ne men nn elon Bee eee ore eee et eee ETE 2 2 Choosing the Best Location 00 cece eee eens 2 2 Mounting the Antenna Unit 2 000 e eee ee eee 2 3 Connecting the Antenna Unit 2002 ee ee eeee 2 7 2 4 1 Connecting the Antenna Data Cable to the IRD 2 9 2 4 2 Connecting the Antenna to Vehicle Power ceeeeee 2 10 2 4 39 Connecting the IRD Ground Wire wasecesiesiescadientoiancrimnce 2 11 2 4 4 Connecting the Antenna RF Signal Cable to the IRD 2 12 Checking Out the System 00s 2 14 Completing the Installation Process 55 2 16 Configuring TracVision LM for Remote Satellite Dish Operation 002 cee 2 16 Operation 124452260 sheem wn ees eens
6. I I RF Cable i I Common A B A B Switch A B 4 Remote Dish Operation 3 Operation The TracVision LM system is easy to use Antenna unit initialization and satellite acquisition is automatic and does not require any operator intervention To use the TracVision LM system 1 Turn on the IRD and the television 2 Apply operating power to the antenna unit Refer to your IRD user manual for complete operating instructions for the IRD To allow the TracVision LM antenna gyro to initialize properly avoid turning the vehicle for 60 seconds after you turn on the TracVision LM antenna unit If you do turn during the minute following power up the antenna could experience an antenna gyro failure noted as ANT GYRO ERROR in an on screen message or have trouble tracking the satellite noted as REACQUISITION in an on screen message To correct this error turn off the system for at least 10 seconds and then restart making sure not to turn during the 60 second startup and initialization process Tips to get the Best Reception with TracVision LM e Aclear line of sight to the satellite helps ensure that the antenna can acquire and track the satellite e The antenna unit is designed to turn a full 720 before coming to the end of its cable Should this occur the system conducts an automated cable unwrap This involves rotating the dish in the opposite direction During this process your transmission will be froz
7. clears all cable connections e Completely seal all rooftop cable access holes TracVision LM Cable Ports On one side of the baseplate are four liquid tight fittings pictured in Figure 2 14 which serve the dual purpose of relieving strain on the cables as well as providing a tight seal around the cable access ports Figure 2 14 Cable Port Assignments Exterior of Baseplate RF RF Data Power 1 2 3 4 When wiring is done properly the sets of cables will overlap each other as illustrated in Figure 2 15 Figure 2 15 Cable Overlap within the Data ria Cable TracVision LM Baseplate Poer 2 8 Installation 2 4 1 Connecting the Antenna Data Cable to the IRD TracVision LM will not function properly unless you connect the data cable the procedures for which vary based on your selected satellite TV service The end of the data cable fitted with two DB9 connectors remains within the vehicle This will be hooked up to the IRD as discussed later For your reference the pin assignments for the data cable DB9 connectors are detailed in Appendix C The other end of the data cable will be attached to the TracVision LM as described in the following section TracVision LM Data Cable Wiring Process 1 Feed the cable up to the roof and through the third liquid tight fitting 3 from the left as pictured in Figure 2 14 2 Refer to Figure 2 16 for the proper arrangement of data cable wires wi
8. connector 4 Attach the cable to the IRD connector labeled SATELLITE IN Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision LM system you must connect a second RF cable to the Antenna Unit baseplate connector labeled RF2 The other end of the RF cable should be run down into the vehicle and connected directly to the second IRD The data cable remains connected to the first master IRD Each IRD TV pair can operate independently of the other allowing different viewers to watch different channels However the master IRD must remain turned on if the second IRD is in use A Guide to TracVision LM ADDENDUM TracVision LM Owner s Manual Addendum ECO s 5382 5410 5426 The following information applies to Revision J of the TracVision LM Owner s Manual KVH Part Number 54 0136 5 3 Replaceable Parts Minor changes have been made to simplify the TracVision LM printed circuit board PCB Table 5 1 has been updated to include the new part numbers for the PCB and associated fuse In addition Figures 5 1 and 5 6 previously 5 5 have been changed to illustrate the new PCB Part Name Part Number Table 5 1 Baseplate Assembly 02 0952 Field Replaceable Units Radome Assembly 02 0953 Power Cable 32 0590 30 RF Cable 32 0589 30 Data Cable 32 0591 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1144 01 Ant
9. point the antenna at the object selected in step 11 and move antenna clockwise in 5 increments until signal strength is acquired Once satellite is found fine tune azimuth in 1 increments for maximum signal strength Fine tune in elevation in 1 increments for maximum signal strength Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now download new software from the satellite To verify that the IRD has been updated put the IRD into the Signal Strength Screen mode and three satellite options will appear on the left side of the screen 61 5 West 119 West 148 West Your EchoStar IRD is now updated Turn the TracVision LM off and then on The EchoStar IRD will now communicate with the TracVision LM system To verify this monitor data port information The following message will appear Initializing IRD IRD STATUS PASS ECHO Startup Data Sequence Appendix E Startup Data Sequence The data on the following pages presents the standard startup data sequence registered by the TracVision LM when using DIRECTV or EchoStar IRDs This sequence can be recorded using the data port and a PC 54 0136 Rev J E 1 A Guide to TracVision LM Typical Startup Sequence and Ranges DSS DIRECTV IPGM 753555555 Indicates p
10. 8 The existing factory drilled drain holes shown in Figure 2 7 must then be plugged with silicone rubber sealant Recommended i 3 16 5 mm 3 Drain Hole Positions Drain Hole Angle relative to baseplate Angle of Hole relative to front Front of Vehicle Angle of Hole relative to front Figure 2 9 Forward Shipping Restraint Storage Figure 2 10 Rotating Plate Shipping Restraint Storage 2 6 16 Place antenna unit on mounting plate and secure using nuts and washers removed in Step 2 17 For convenient storage the shipping restraints may be rotated 180 and secured to their orginal mounting bolts see Figures 2 9 through 2 11 LNB Forward Shipping Restraint n Installation Bolts and Washers Rotating Plate Shipping Restraint 1 of 2 Installation Bolt and Washer Installation Rotating Plate Shipping Restraint Forward Shipping Restraint Rotating Plate Shipping Restraint 18 Proceed to Section 2 4 Connecting the Antenna Unit to wire the TracVision LM system The radome will be placed back on the baseplate using the hardware removed in Step 2 after wiring and initializing the system 2 4 Connecting the Antenna Unit The following sections provide instructions for properly wiring the Antenna Unit to the IRD and to vehicle power Tips for S
11. 8 24 4 1248 Antenna position relative to front of vehicle POS 84 4 24 9 1318 Antenna elevation POS 85 1 24 5 1139 Current RF level should be approximately 500 counts POS 83 9 25 4 1345 higher than reported noise threshold IRD Signal Quality 45 POS 84 1 25 2 1346 POS 84 2 23 6 1419 POS 84 2 25 1 1336 IRD Signal Quality 55 POS 84 0 23 7 1488 POS 84 5 24 8 1300 POS 83 7 23 8 1516 IRD Signal Quality 67 POS 84 6 24 5 1265 POS 83 5 24 0 1545 54 0136 Rev J E 3 Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands TracVision LM system parser commands are parsed when the system receives an ASCII carriage return Hex 0D An ASCII line feed Hex 0A is permitted but is ignored in any transmitted command All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character ASCII gt Hex 3E or a not acknowledge character ASCII Hex 3F The parser commands are shown below in boldface capital letters but they are not case sensitive In most cases the command is responded to with an echo that is if you type ZAP for example and press ENTER The response will be the command you have entered For other commands the response is specific for each command such as VERSION STATUS or HELP F 1 System Commands Software Version Table F 1 Function reports
12. If a need does arise to paint the radome ONLY use non metallic automotive paint to avoid degrading the RF signal strength and the reception quality Figure 2 24 Remote Dish Wiring Configuration 2 16 2 6 Completing the Installation Process If the system has initialized properly and is functioning replace the radome on the baseplate labels on the sides securing it with the eight pan head screws and flat washers removed at the start of the installation process As noted previously while DIRECTV offers on screen messages it is recommended that a PC be available for all installations of both DIRECTV and EchoStar This will permit the installer to record the TracVision LM startup sequence to verify that the unit is functioning within specified parameters Baseline startup parameters with optimal ranges have been provided in Appendix E 2 7 Configuring TracVision LM for Remote Satellite Dish Operation In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may be the only solution to satellite signal reception The wiring option for the remote dish is very simple and should be installed when the TracVision is installed A high quality A B switch should be used to change from TracVision to remote antenna operation The recommended wiring arrangement for remote dish operation is illustrated in Figure 2 24 Antenna RF Cable RF Cable I I
13. On Screen Messages 00055 2 15 TracVision LM Automated Procedures 3 2 Troubleshooting Matrix 0 00 eee eee 4 1 Field Replaceable Units 0 5 2 TracVision LM System Specifications A 1 Alternate Wiring Arrangement for TracVision LM Data Cable to DB15 15 wire Connector C 1 DB9 Pin Functions and Color Code C 2 System Commands 0000ee eee eee F 1 Manual Positioning Commands F 2 Operational Commands 220 2005 F 3 Tracking and Conscan Commands F 4 List of Figures Figure 1 1 Figure 1 2 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 54 0136 Rev J TracVision LM Single IRD System Configuration 1 1 Primary Components of the TracVision LM 1 2 Antenna Blockage lt ceveveuevewe veeue ier seek ceed 2 2 Proper Orientation of the Antenna Unit 2 3 Forward Shipping Restraint Arranged for Shipping 2 3 TracVision LM Shipping Restraints Top View Installed for Shipping 2 4 Figure 2 5 Mounting the Unit on a Curved Surface 2 4 Figure 2 6 Mounting Plate Dimensions 0 0 2 5 Figure 2 7 Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations 2 5 Figure 2 8 Connectors Facing Front of Vehicle Recommended Drain Hole Locations 2 6 F
14. Procedures 2002005 5 3 5 4 1 PCB Removal and Replacement ccecsseseeeeeeeeeeeeees 5 5 5 4 2 Antenna Gyro ASSEMDBI cccccececceeeeeseeeeeeeescecaeeeessesaees 5 6 5 4 3 Antenna LNB Replacement cccceseececeeeeseeceeeeeeeeeeenees 5 7 5 4 4 EchoStar Adapter Replacement cccceeeessecceeeesseneees 5 9 5 5 Preparation for Shipment 0 000 5 9 Appendix A System Specifications 000 nea A 1 Appendix B Functional Block Diagram 0055 B 1 AppendixC Data Cable Wiring 0 0c eee eae C 1 C 1 Wiring TracVision LM to a 15 pin Data Connector C 1 C 2 DB9 Data Connector Pin Assignments 55 C 2 Appendix D EchoStar IRD Commissioning Procedure D 1 AppendixE Startup Data Sequence 02 0c uae E 1 Appendix F Maintenance Port Parser Commands F 1 F 1 System Commands 0002 eee eee eee eens F 1 F 2 Manual Positioning Commands 22 0002000e0es F 2 F 3 Operational Commands 2000 eee eee eee F 3 F 4 Tracking and Conscan Commands 000000008 F 4 List of Tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 3 1 Table 4 1 Table 5 1 Table A 1 Table C 1 Table C 2 Table F 1 Table F 2 Table F 3 Table F 4 TracVision LM Packing List a cewesecees ww ce eee een 1 3 Kitpack Contents sscc2c 202cic8bee a ap i e 2 2 TracVision LM Operational Messages 2 15 DSS
15. Rev J Figure 2 19 Proper Terminal Strip Wiring Arrangement Power Cable Shield 1 Grnd Red D2 12v DC Black 3 Grnd Brown White 4 RTN Orange White i 5 PC_RXD White Orange zE PC_TXD Green White 7 RTN White Blue 8 IRD_RXD Blue White 9 IRD_TXD Shield 10 i Grnd Figure 2 20 Wiring TracVision LM to Vehicle Power Before connecting the Antenna Unit to vehicle power remove the appropriate vehicle fuse to prevent a short circuit Replace the fuse after the connection to vehicle power is complete A Guide to TracVision LM Figure 2 21 Connecting the RF Cable to TracVision LM When shipped from the factory the 1 liquid tight fitting is sealed with a rubber stopper Leave the stopper in the fitting unless you are going to be connecting a second RF cable to the TracVision LM Figure 2 22a d Attaching the KVH provided F connector to an RF Cable 2 12 2 4 4 Connecting the Antenna RF Signal The RF signal cable is fitted with an F type connector at only one end and should be attached to TracVision LM and the IRD as Cable to the IRD follows 1 Feed the bare end of the RF signal cable through the 2 liquid tight fitting at the back of the TracVision LM baseplate and away from the dome leaving the F connector inside the TracVision LM baseplate as pictured in Figure 2 21 To Vehicle Entry Port for RF1 Connector ee SG SOG Ay ae wr wn For si
16. S s 6 8 2 2 Y S B E S S E S S SE 8 AE R E SYMPTOM Z oJI O S S A S Q a e S 3 No picture on TV set X emnerne Le e PLL Dba semena LL LLLLLL EL emeen P e PEL x ec wm A rammann bl CETTE 4 1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision LM The following sections address these issues and potential solutions 54 0136 Rev J 4 1 A Guide to TracVision LM For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html On screen messages are not available with the DISH Network and some newer IRDs e g the Sony A50 4 1 1 Satellite signals can be blocked or degraded by trees and branches buildings mountains overpasses or equipment on the vehicle itself Refer to Section 2 2 Choosing the Best Location to make certain that the TracVision LM unit is in the optimal location Simply moving the vehicle to clear an external obstruction will also restore signal quality Satellite Signal Blocked 4 1 2 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Spray
17. Wiring TracVision LM toa 15 pin Data Connector In some instances the IRD provided with a satellite TV service may be equipped with a 15 pin connector DB15 wide band data port rather than a 9 pin connector DB9 low speed data port There are two methods that will allow a TracVision LM system to function through a DB15 port Splicing a DB15 Connector to the Data Cable It is possible to splice a DB15 connector to the TracVision LM data cable after removing the male DB9 connector The alternate wiring arrangement is as follows DB9 Pin Wire Color Function DB15 Pin Table C 1 2 Blue White TXD 14 Alternate Wiring Arrangement for i TracVision LM Data Cable to 3 Write Blig ias DB15 15 wire Connector 5 Green White GND 7 Creating a DB9 to DB15 Adapter It is also possible to construct a DB9 to DB15 adapter that will remove the need to cut and splice the data cable When constructing such an adapter follow the DB9 to DB15 pin arrangement detailed in Table C 1 54 0136 Rev J C 1 A Guide to TracVision LM Table C 2 DB9 Pin Functions and Color Code Figure C 1 DB9 Male and Female Connector Arrangement C 2 DB9 Data Connector Pin Assignments During the troubleshooting or maintenance process it may be necessary to check the DB9 data connectors to ensure that it is operating properly With that in mind Figure C 1 and Table C 2 detail the pin assignments for both the male and female DB9
18. connectors From Connector Wire Color Function Male Connector Pin 2 Blu Wht DSSTXD Male Connector Pin 3 Wht Blu DSSRXD Male Connector Pin 5 Grn Wht DSSGND Female Connector Socket 2 Org Wht PCRXD Female Connector Socket 3 Wht Org PCTXD Female Connector Socket 5 Brn Wht PCGND Pin 1 Male Connector to IRD N a cx Se lo SY Socket 1 Female Connector Owner s Manual and Installation Service Guide Appendix D EchoStar IRD Commissioning Procedure If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been commissioned within several months of their manufacture The following process is a manual method of acquiring the satellite for the first time so that the IRD can it will be necessary to have a PC download the most up to date satellite and programming data available to complete the manual allowing it to automatically acquire the satellite from then on acquisition and commissioning procedure Please refer to your EchoStar IRD user manual for complete instructions on the IRD the remote control and the command screens Manual Satellite Acquisition and IRD Commissioning 1 Turn on TV and EchoStar IRD 2 Using EchoStar remote press MENU The Main Menu will come up on the Screen 3 Select 6 System Setup 4 Select 1 Installation 5 Select 1 Po
19. four locking nuts and washers Fig 5 3 Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system A digital level will be required for the calibration procedure Directions for removal replacement and calibration follow 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 Remove the connecting rod by sliding it off the bracket Fully retract the elevation axis motor shaft Fig 5 5 Remove 6 pan head screws from the PCB cover flanges Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 Remove the screw and clamp holding the cable to the rotating plate save the cable clamp for reuse Fig 5 4 Remove the Molex connector from J11 on the PCB Fig 5 6 Remove the 4 locking nuts and flat washers and take the antenna gyro off of the bracket Replacement is the reverse of this procedure A Guide to TracVision LM ADDENDUM TracVision LM Owner s Manual Addendum ECO s 5382 5426 The following information applies to Revision J of the TracVision LM Owner s Manual KVH Part Number 54 0136 5 3 Replaceable Parts Due to system improvements the TracVision LM now consumes less power As a result the system fuse has been changed from a 4 amp to a 3 15 amp fuse Table 5 1 Field Replaceab
20. high pressure water e Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome Annually e Remove the radome and examine the interior of the Antenna Unit for signs of corrosion loose connections or frayed or broken wires e Visually inspect the elevation drive shaft to be certain that it moves easily and is clear of grit and debris Clean and lubricate as required 54 0136 Rev J 5 1 A Guide to TracVision LM To help us continually improve the guality and reliability of our systems please return any failed component to KVH after you receive your replacement part Table 5 1 Field Replaceable Units Should the fuse ever need to be replaced TracVision LM uses a 5x20mm 4 amp 250 volt fast blow fuse 5 3 Replaceable Parts TracVision LM has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance contact your local authorized TracVision LM dealer installer first Have the Antenna Unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factory directly at the telephone facsimile or e mail listings inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Par
21. lt cr gt The system will re initialize using the new RFGAIN and RFOFFSET scale factors displayed following step 5 Wait for the system to perform the background noise calculation Read the Average Noise Level value from the messages transmitted out the maintenance port This value must be greater than 300 and less than 1300 An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 Wait for the system to search for find the satellite enter Tracking Mode and track the satellite for a minimum of 30 seconds Record the average RF signal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 The RF signal values while tracking shall be greater than 2000 and less than 3000 Maintenance 5 4 4 EchoStar Adapter Replacement Estimated Time to Repair hour Use the following procedure to replace the EchoStar Adapter 1 Remove power from Antenna and unplug IRD from AC power 2 Observe static precautions 3 Unscrew and remove DB9 cable connector from the Adapter 4 Unscrew thumbscrews securing Adapter to IRD 5 Carefully remove Adapter from IRD card edge 6 Install new Adapter on the IRD card edge Secure the Adapter and reinstall cable 5 5 Preparation for Shipment If it is necessary to repack the Antenna Unit for shipment the shipping rest
22. replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system 5 4 2 Antenna Gyro Assembly Estimated Time to Repair 1 hour The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with four locking nuts and washers Fig 5 3 Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system A digital level will be required for the calibration procedure Directions for removal replacement and calibration follow 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 5 4 Remove 6 pan head screws from the PCB cover flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 6 Remove the screw and clamp holding the cable to the rotating plate save the cable clamp for reuse Fig 5 4 7 Remove the Molex connector from J11 on the PCB Fig 5 6 8 Remove the 4 locking nuts and flat washers and take the antenna gyro off of the bracket 9 Replacement is the reverse of this procedure A Guide to TracVision LM ADDENDUM TracVision LM Owner s Manual Addendum ECO 5426 The following information applies to Revision J of
23. software version System Commands Command VERSION Argument none Response KVH TVLM Version XX XX System Status Report Function reports general system status Command STATUS Argument none Response system status string TBD Initialize the System Function initializes the system perform a soft reset Command ZAP Argument none Response echoes the command then reinitializes the system 54 0136 Rev J F 1 A Guide to TracVision LM F 2 Table F 2 Manual Positioning Commands F 2 Manual Positioning Commands To execute the following commands first put the Antenna Unit in idle mode by typing HALT and pressing ENTER Positioning commands may be entered after the antenna comes to rest Help on Parser Commands Function lists parser commands Command HELP Argument none Response print a list of all parser commands Azimuth Angle Function commands a manual azimuth angle that the mechanism moves to Command AZ xxxx range is 0000 3599 Argument desired azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function commands a manual elevation angle that the mechanism moves to Command EL xxx range is 100 700 Argument desired elevatio
24. strength to the receiver and to update the satellite s position When conical scan tracking is active the antenna moves continually with a circular motion to sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal If the satellite signal is lost while the system is in conical scan track mode the control software imposes a 60 second time out delay If the signal is not regained during that time the antenna reverts to the Reacquisition Search to start looking for the satellite signal 54 0136 Rev J 3 3 Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possible causes and references to Table 4 1 troubleshooting solutions Troubleshooting Matrix D DAA af 18 a v Q S a Z S s c O S I8E 8E SJ S H S N I S S R B S XA 8 N S o 5 v S 2 S O A lt D J S E e L EISE E S Ex O S o S amp E E s S 2 amp ae Q IS E N 8 8 2 Q S S 2 Q S8 S e amp E T 3 S E O S S S E 8 S E 8 s EI 8 x o s Sf of s f Y 2 E V o lt wielol 8 S A S AE L XIS S d f SJ S a s amp of S o s S SS E 8 8 s amp 8 8 8 8 S s S 8 8A amp amp S lS B e a s O 2 S8 S E S S S SJR a a e s Ww S S se S sf ef amp ASANS amp a v P 5 e s e 2 8 8 E Jal FY ZIE E S
25. the TracVision LM Owner s Manual KVH Part Number 54 0136 5 3 Replaceable Parts Due to system improvements the TracVision LM now consumes less power As a result the system fuse has been changed from a 4 amp to a 3 15 amp fuse Part Name Part Number Baseplate Assembly 02 0952 Radome Assembly 02 0953 Power Cable 32 0590 30 RF Cable 32 0589 30 Data Cable 32 0591 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuse 16 0017 3150 LNB 19 0056 Optional purchased separately 5 4 1 PCB Removal and Replacement The sidebar note has been changed to indicate the new rating of the fuse 54 0136 Addendum to Rev J Table 5 1 Field Replaceable Units Should the fuse ever need to be replaced TracVision LM uses a 5x20 mm 3 15 amp 250 volt fast blow fuse TracVision LM is equipped with a 5x20 mm 3 15 amp 250 volt fast blow fuse which is mounted on the PCB To access and replace the fuse remove the PCB cover Congratulations You have selected one of the most advanced land mobile satellite television tracking systems available today KVH Industries TracVision LM is designed for use with DIRECTV and the DISH Network This manual provides instructions on the proper installation use and maintenance of your TracVision LM system Throughout this manual important information is marked for your atten
26. the dome with hosed water to remove the dew from the dome surface 2 Periodically apply liquid dish detergent to the dome surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a film that will help moisture bead up and roll off the dome 4 1 3 Outside Satellite Coverage Zone TracVision LM will provide outstanding reception throughout the entire coverage area for your satellite television service of choice However signal quality can be degraded as you approach the fringe coverage areas e g Northern Maine Refer to your satellite television service manual to check the viable coverage area 4 1 4 Vehicle Turning During Startup At times an on screen message may display ANT GYRO ERROR antenna gyro error while the system has trouble finding the satellite and tracking performance is reduced The most common cause of this error is the vehicle turning during the 60 second startup and initialization sequence that occurs immediately after turning on the power to the TracVision LM unit If the vehicle is turning the antenna gyro records that variable motion as standing still which causes the antenna to track improperly To solve this problem turn TracVision LM off Troubleshooting for at least 10 seconds Turn the system back on making certain that the vehicle is either motionless or travelling in a straight line for the 60 seconds immediately following power up 4 1 5
27. to avoid causing any damage when bracket the unit rotates 3 Fully retract the elevation axis motor shaft Fig 5 5 Figure 5 5 Removing the PCB Cover Elevation Axis Motor Shaft A Guide to TracVision LM ADDENDUM 4 Remove 6 pan head screws from the PCB cover flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 TracVision LM is equipped with a 5x20 mm 3 15 amp 250 volt fast 6 Remove cable connectors from PCB Figure 5 6 blow fuse which is mounted on the illustrates the PCB arrangement and connector PCB To access and replace the locations fuse remove the PCB cover Figure 5 6 PCB Connector Locations Rear View Limit Switches Pugo Cable Wrap Gyro 0 0 fe fe o en 4 i J11 PCB ad 4 J9 Joo OL LJ pH O ER FRY ie fe Elevation Motor Azimuth Motor RF Connector RF Connector to IRD to LNB 7 The PCB is mounted to the rotating plate with 9 pan head screws 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 9 Carry out all calibration procedures for the When replacing the PCB cover be antenna gyro and the LNB Sections 5 4 2 5 4 3 54 0136 Addendum to Rev J careful not to pinch any cables Following the removal and
28. viewed on the TV screen DSS only or on a personal computer having an RS 232 serial communication port If you are unable to isolate a system problem with the foregoing troubleshooting tools set up for computer diagnostics as described below System problems will most likely be found somewhere through the diagnostic readouts The diagnostics procedure requires terminal emulation software Most terminal emulation programs have a parameter for local such as PROCOMM Windows Terminal or C araciAr ENO Halai i Wind 95 H t inal Use the setti tet parameter to see what is being a yperterminal Use the settings appropriate to your ipad without any system dalay application 1 Connect one end of the PC cable to the female DB9 connector on the end of the data cable Connect the other end to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs Open the terminal emulation software and establish the following settings 9600 baud no parity 8 data bits 1 start bit 1 stop bit no flow control Apply power to the TracVision LM system and allow the system to complete full initialization Data should be scrolling on the PC display to 54 0136 Rev J 4 5 A Guide to TracVision LM identify any system problems detected If no data is seen recheck your connections and the terminal software setup 4 5 Maintenance Port Parser Commands TracVision LM system parser commands are detailed in Appen
29. A Guide to TracVision LM I f o a gt o tO 5S D g Installation Instructons User s Guide Technical Manual on Oe a anil E acs Tr KVH E A Guide to TracVision LM ADDENDUM TracVision LM Owner s 5 Manual Addendum ECO 5846 The following information applies to Revision J of the TracVision LM Owner s Manual KVH Part Number 54 0136 1 2 TracVision LM System Overview The baseplate connectors have been changed to make installation easier Figure 1 1 shows the new baseplate connectors and cable routing Antenna Unit Figure 1 1 TracVision LM Single IRD System Configuration 11 16 Volts DC 2 5 3 5 Amps 9 Pin PC Communications Port Low speed RF Input Data Port 54 0136 Addendum to Rev J 1 Figure 2 14 Cable Port Assignments Exterior of Baseplate Figure 2 15 Interior Baseplate Wiring 2 4 Connecting the Antenna Unit The baseplate connectors have been changed to make installation easier TracVision LM Cable Ports Figure 2 14 shows the antenna unit s exterior baseplate cable ports consisting of two RF connectors ports 1 and 4 and two liquid tight fittings ports 2 and 3 Figure 2 15 shows the interior baseplate wiring Refer to these figures when connecting cables to the antenna unit RF2 Power Data RF1 1 2 3 4 07 WN N R2 O RF1
30. CP VHF UHF 13V Multiswitch 1 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V 2 Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V 3 Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent 2 5 Checking Out the System Power up the TracVision LM system and observe messages on your TV screen to verify proper operation Some messages originate in the IRD others are generated in the TracVision LM circuits Be sure that both the Antenna Unit and the IRD are turned on Installation Depending on your choice of satellite TV service and IRD the system may display several text messages on the television screen to aid in monitoring TracVision LM performance These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen The messages and their meanings are described in Table 2 2 Message Definition Table a TracVision LM Operational KVH TracVision LM Displays for 5 seconds at startup Messages Software Version Current software version Alternates with KVH TracVision LM Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Se
31. E DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state TVLM O M Cover 5 01 KIVIET KVH Industries Inc KVH Europe A S 50 Enterprise Center Middletown RI 02842 U S A Ved Klaedebo 12 2970 Hoersholm Denmark Phone 401 847 3327 Fax 401 849 0045 Phone 45 45 160 180 Fax 45 45 867 077 E Mail info kvh com Internet www kvh com E Mail info kvh dk Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc
32. afe and Successful Wiring within the TracVision LM Baseplate When attaching cables to the TracVision LM terminal connector strips make sure the insulation is stripped back approximately Twist the wires gently to help achieve a good connection Do not pinch insulation inside the connector After attaching the power and data cables to the appropriate terminal connector strips tug gently to ensure a firm connection After attaching cables within the TracVision LM baseplate eliminate any unnecessary slack in the cables before tightening the liquid tight fittings Run the RF signal cable into the baseplate last It will help keep the power and data cables clear of the antenna and LNB 54 0136 Rev J Figure 2 11 TracVision LM Shipping Restraints Storage Position DO NOT leave an extra length of cable within the baseplate as a service loop All service loops should be stored within the vehicle s cable access Figure 2 12 Proper Wire to Terminal Connection Terminal Connector dune ny Insulation E n j 1 4 6 mm A Guide to TracVision LM Figure 2 13 e After hooking up all of the wiring and removing any Moving the Antenna Reflector slack slowly rotate while raising and lowering the antenna reflector to make certain that the cables are all clear of any moving elements e Check to be certain that the elevation axis actuator motor shaft pictured in Section 5 Maintenance Figure 5 2
33. arch Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error Fault detected in azimuth drive subassembly EL Motor Error Fault detected in elevation drive subassembly The DISH Network and some Ant Gyro Error detected in Antenna Gyro assembly newer IRDs e g the Sony A50 Antenna Gyro failed to initialize properly give priority to internal IRD because the vehicle was turning during the messages rather than on screen 60 second startup and initialization period messages KVH recommends that following power up the maintenance port must be used to read installation related Cable Unwra System in process of unwrapping cable 4 y P pping messages on a PC Differences among IRD data ports may result in different message formats and some messages may not be displayed on the television screen DSS messages you may see are listed in Table 2 3 Message Definition Table 2 3 Searching for satellite The IRD is powered up and DSS On Screen Messages please stand by doesn t detect the satellite signal Searching for program guide The system has found the satellite please stand by but has been turned off for more than approximately four hours This message appears for about 10 seconds Refer to your DSS User s Manual for specific messages displayed by your system 54 0136 Rev J 2 15 KVH TracVision LM
34. asher from the LNB clamp Fig 5 3 3 Remove the top of the LNB clamp Fig 5 3 4 Remove the LNB 5 Replacement is the reverse of this procedure Check the rotation to ensure that the LNB is not striking any wires or the baseplate Antenna LNB Normalization and Stability Test 1 Type HALT lt crs gt to put the system into Idle Mode 2 Type DEBUGON lt crs to put the system into Debug Mode 54 0136 Rev J A When replacing the LNB make certain to restore it to its original orientation as shown in Figure 5 3 5 7 A Guide to TracVision LM The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal 10 Type FINDSAT lt cr gt to begin the automatic signal peaking process Wait until the antenna peaks the satellite signal and is motionless The screen will display FINDSAT PASS Type CALLNB lt cr gt to start the LNB Normalization Function Note The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine The system must respond with the following message CALLNB PASS If the system displays CALLNB FAIL return to step 1 and retry the procedure making sure to achieve the highest possible RF signal peak Record the Cold Sky Average and the RFGAIN value reported in step 5 Type ZAP
35. at all between the antenna unit and the IRD Solution Check to be certain the IRD and TracVision LM are connected properly at the low speed data port Refer to Section 2 4 Connecting the Antenna Unit for correct Antenna Unit to IRD wiring procedures and diagrams After verifying the connection cycle the power on and off and review the startup test results Test Result UNKNOWN In the instance of a result of UNKNOWN a communications link exists but the data received by the antenna unit is garbled and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision LM are connected properly at the low speed data port Refer to Section 2 4 Connecting the Antenna Unit for correct Antenna Unit to IRD wiring procedures and diagrams After verifying the connection cycle the power on and off and review Troubleshooting the startup test results If this does not initially succeed refer to Section 4 2 2 AC Power Fluctuating and follow the IRD reset procedure 4 2 5 IRD Faulty In the case of a faulty IRD refer to your IRD user manual for service replacement and warranty information 4 3 Antenna Gyro and LNB Faults Section 5 Maintenance provides detailed instructions for authorized service personnel who may be required to replace the TracVision LM antenna gyro or the LNB 4 4 Computer Diagnostics TracVision LM has been designed to provide diagnostic readouts
36. ation A Return Material Authorization is required prior to returning the product to KVH Industries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF US
37. be eee ees 3 1 Troubleshooting 2c5 cxk ceawn ChE S GRE THE Ee ORS 4 1 Causes and Remedies for Common Operational Issues 4 1 4 1 1 Satellite Signal Blocked ieii 4 2 4 1 2 Dew or Rain Pooling on DOME ciissiccdcsecicecves cxceedeeasedezcsicteceness 4 2 4 1 3 Outside Satellite Coverage Zone sssssssssseerrrreressererrrrreen 4 2 54 0136 Rev J 4 1 4 Vehicle Turning During Startup ccccecceceeeeeeeeeeeeeestteeeeeeeees 4 2 4 1 5 Incorrect or Loose RF Connectors cccccceceeeeteeeeeeeeeees 4 3 4 1 6 Passive Multiswitch Used c ccccceceeeeeeeeeeeseeeeneeeeeeeeeees 4 3 4 2 IRD Troubleshooting 22 6 26ss chee cee seers ee ee reese een 4 3 4 2 1 IRD Data Port or Cable Wiring xceteccccsctcncrarararcs teed 4 3 42 2 AG Power Fluctuating iiics 4 3 4 2 3 EchoStar IRD Commissioning ISsues cccseceeeeeeeee 4 4 4 2 4 Failed IRD Status Check ccccsececeeeseseeceeeeeseneeeeeeseenes 4 4 425 IRD PAU nseri e ae ies ete Leben et 4 5 4 3 Antenna Gyro and LNB Faults 0c eee eee eee 4 5 4 4 Computer Diagnostics 00 0c eee ees 4 5 4 5 Maintenance Port Parser Commands 0220055 4 6 5 Maintenance i ets ied in ak wk ee ak ee ae A 5 1 5 1 Warranty Service Information 000 cece eee eee 5 1 5 2 Preventive Maintenance 2000 eee e eee eee 5 1 5 3 Replaceable Parts s 2 6542ceseebe6s ee ew se see eseeweneats 5 2 5 4 Field Replaceable Unit
38. bles within the TracVision LM baseplate eliminate any unnecessary slack in the cables before tightening the liquid tight fittings TracVision LM must be connected to a 12 volt DC 2 5 3 5 amp power supply to operate The supplied power cable should be run up to the antenna unit through the far right liquid tight fitting 4 refer to Figure 2 14 and wired to the terminal connector strip as illustrated in Figure 2 19 TracVision LM comes equipped with a KVH standard 30 foot power cable a rocker switch and a switch panel Power cables of other lengths are also available through KVH distributors Figure 2 20 illustrates the internal wiring arrangement for TracVision LM within the vehicle including the supplied rocker switch When wiring the rocker switch it is recommended that the shield wire from the TracVision LM be connected to the chassis ground Rocker Switch 12v DC 12v DC 12v DC Ground IRD Ground Wire to IRD Ground Shield To chassis ground 2 4 3 Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground and protect the system Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis The other end should be connected to a suitable ground ideally the ground connection at the rocker switch see Figure 2 20 54 0136
39. cr gt while the system is performing the limit switch initialization routine The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position 3 Type DEBUGON lt crs gt to enter Debug Mode 4 Type EL 300 lt cr gt 5 Place the digital level on the top of the antenna gyro housing Measure and record the Antenna Gyro Angle using the digital level Maintenance 6 Type CALUP XX X lt cr gt where XX X is the digital level reading obtained in Step 5 7 Type TRKANG lt cr gt and observe the following message on the PC screen AZ XXX XX EL yy yy 8 Verify that the elevation yy yy is within 0 5 of the value entered in Step 6 15 e g the digital level reading was 12 the elevation value should be in the range of 26 5 27 5 9 Type CALAZccr gt Verify that the Antenna Gyro Azimuth scale factor is between 0 00090 and 0 00110 10 Type CALEL lt crs gt Verify that the Antenna Gyro Elevation scale factor is between 0 00090 and 0 00110 11 Type ZAP to restart reinitialize the system 5 4 3 Antenna LNB Replacement Estimated Time to Repair hour The LNB receives preamplifier operating power from the IRD via the PCB Figs 5 3 and 5 4 Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB 1 Disconnect both RF coaxial connectors at the LNB 2 Remove the wing screw and w
40. dix F 4 6 Maintenance 5 Maintenance 5 1 Warranty Service Information KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the a The serial number of your customer s responsibility to verify the date of purchase by TracVision LM will be required returning the warranty card included with the product to KVH during any troubleshooting or within 30 days of purchase or by providing a copy of a dated service calls You will find the sales receipt for the KVH product under warranty with the serial number on the inside front warranty claim If this date cannot be verified the warranty cover of this manual as well as in period will begin 30 days after the date of manufacture of the front of the antenna reflector on original product purchased the rotating plate For additional information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual 5 2 Preventive Maintenance TracVision LM requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly e Wash the exterior of the radome and baseplate assembly with fresh water a mild detergent may be added to remove grime Do not spray the radome directly with
41. e baseplate and locations of the drill holes are shown in Figure 2 6 S SS Figure 2 6 Mounting Plate Dimensions 28 8 731 mm 24 0 610 mm 12 Place the construction adhesive over all holes If using a liquid construction adhesive apply bead to mounting plate in a zig zag pattern 13 Reposition mounting plate over adhesive and attach using diameter rivets or appropriate fasteners Seal all rivet heads and edges with silicone 14 Drill cable access hole s in vehicle If installing two RF cables a 5 8 hole will be required Refer to 15 When unit is installed with connectors facing the Section 2 4 4 for complete details rear of the vehicle the drain holes are located as shown in Figure 2 7 Figure 2 7 Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations Front of Vehicle Factory drilled Drain Hole Positions 54 0136 Rev J 2 5 A Guide to TracVision LM Figure 2 8 Connectors Facing Front of Vehicle Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain Ensure that factory drilled holes are completely sealed 15a Alternate Drain Hole Locations If the antenna unit is installed with the connectors facing the front of the vehicle drill out drain holes in rear facing side of baseplate as illustrated in Figure 2
42. eedawes 5 4 Figure 5 4 Close up of PCB and Cover 0 eee 5 4 Figure 5 5 PCB Connector Locations Rear View 5 5 Figure 5 6 Attaching the Shipping Restraints to the Antenna Baseplate 0200200e 5 9 Figure 5 7 Figure 5 8 Figure C 1 54 0136 Rev J Securing the Forward Shipping Restraint Repackaging the TracVisionLM DB9 Male and Female Connector Arrangement Introduction 1 Introduction 1 1 Digital Satellite Television The DIRECTV and DISH Network systems transmit digital audio and video data from land based transmitters to a satellite parked above the equator Each satellite relays the signals in spot beams covering the continental United States and contiguous waters TracVision LM is designed to identify lock on to and track the appropriate satellite both while your vehicle is at rest and in motion 1 2 TracVision LM System Overview Your KVH TracVision LM employs a state of the art actively stabilized antenna system designed for use with Ku Band satellite television reception This vehicle referenced stabilization system is enhanced by a conical scan tracking function to detect and lock on to the strongest signal resulting in the clearest reception possible A complete satellite TV system includes the TracVision LM connected to an Integrated Receiver Decoder IRD aka a satellite receiver and a television set A desktop or laptop comp
43. efer to Section 4 2 IRD Troubleshooting for a solution to this issue Figure 2 18 Proper Wire to Terminal Connection Terminal Connector 1 4 6 mm 2 10 1 Remove the protective metal plate to expose the High Speed Data Port Save the screws and plate in the IRD packing material in case the unit must be returned for repairs 2 Install the KVH EchoStar Adapter as shown in Figure 2 17 Secure the Adapter to the IRD using the captive screws in the Adapter 3 Connect the DB9 connector on the data cable to the EchoStar Adapter DB9 Commissioning the IRD Please refer to the user manual that accompanied your IRD for instructions on properly commissioning the system EchoStar Commissioning Issues EchoStar IRDs that have not been commissioned within several months of manufacture require additional steps to complete the process Refer to Appendix D for complete details 2 4 2 Connecting the Antenna to Vehicle Power Tips for Safe and Successful Wiring within the TracVision LM Baseplate e When attaching cables to the TracVision LM terminal connector strips make sure the insulation is stripped back approximately Twist the wires gently to help achieve a good connection Do not pinch insulation inside the connector e After attaching the power and data cables to the appropriate terminal connector strips tug gently to ensure a firm connection Installation e After attaching ca
44. en for approximately 10 15 seconds while the cable unwraps and the antenna reacquires the satellite e Passing through tunnels under highway overpasses and through dense urban areas can disrupt transmission by denying the antenna a line of sight to the satellite 54 0136 Rev J As part of the startup process the TracVision LM system will default to Channel 200 a program directory This is the system s means of verifying that it has identified and is tracking the correct satellite Once Channel 200 appears wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine 3 1 A Guide to TracVision LM 3 2 Table 3 1 TracVision LM Automated Procedures The system carries out a number of automated steps at startup For reference these steps are outlined in Table 3 1 below Step Actions Antenna Unit Initialization The microprocessor circuitry does a basic self test of the hardware and software associated with the antenna unit and calibrates the antenna gyro IRD Identification The microprocessor next queries the IRD to determine whether it is a DIRECTV or DISH Network IRD Based on the IRD type the system will then set various system variables to ensure that the correct satellite is found during Search Mode Satellite RF Threshold The antenna is pointed at the north south east and west horizons to determine the background
45. enna Gyro 02 1035 Antenna Gyro Gasket 24 0139 Should the fuse ever need to be System Fuse 16 0017 3150 oe Peale ee i LNB 19 0056 fast blow fuse Optional purchased separately 5 4 Field Replaceable Unit Procedures The elevation axis motor shaft bracket has been redesigned for simplicity allowing easier access to the PCB The new configuration requires a revised procedure for removing and replacing the PCB 54 0136 Addendum to Rev J 1 Figure 5 1 Antenna PCB and Rotating Plate m Pan Head Screws PCB Cover 3 15 amp Fuse Figure 5 2 Close up of Connecting Rod and E ring Antenna Gyro Linear Actuator Elevation Axis Motor Shaft 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover When carrying out maintenance fastened to the rotating plate Fig 5 1 The cover must be mer CE De sure TANLA removed to gain access to the main power fuse and the PCB any of the small screws inside the assembly mechanism If a screw is lost within the baseplate it must be retrieved 1 Using needle nose pliers remove the E ring from fo avoid causing any damage when one end of the connecting rod Fig 5 2 the unit rotates A Guide to TracVision LM ADDENDUM 2 4 Remove 6 pan head screws from the PCB cover Remove the connecting rod by sliding it off the bracket Fully retract the elevation axis motor shaft Fi
46. g 5 5 Figure 5 5 Removing the PCB Cover Elevation Axis Motor Shaft TracVision LM is equipped with a 5x20 mm 3 15 amp 250 volt fast flanges blow fuse which is mounted on the 5 Remove the PCB cover To get the necessary PCB To access and replace the clearance rotate the linear actuator up 90 while fuse remove the PCB cover lifting the PCB cover Fig 5 5 6 ava ts Stace from i Figure Figure 5 6 illus ra es the arrangement and connector PCB Connector Locations locations Rear View Limit Switches Fuse Cable Wrap Gyro fe fe R fe 9 J4 i J11 PCB J2 J1 O e FS NX o RF Connector RF Connector Elevation Motor Azimuth Motor to IRD to LNB 54 0136 Addendum to Rev J When replacing the PCB cover be careful not to pinch any cables Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system 7 The PCB is mounted to the rotating plate with 9 pan head screws Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 Carry out all calibration procedures for the antenna gyro and the LNB Sections 5 4 2 5 4 3 5 4 2 Antenna Gyro Assembly Estimated Time to Repair 1 hour The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with
47. gure 2 1 Antenna Blockage Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly 2 1 2 Kitpack Table 2 1 lists the materials provided in the TracVision LM kitpack Part Qty KVH Part No Rocker Switch 1 12 0048 Switch Plate 1 20 0685 RF F Connector 2 23 0170 Terminal Crimp female 5 23 0188 03 1 20 x hex screws 4 14 0250 0010 flat washers 4 14 0251 Tie wrap 5 22 0013 Flash kit cable and adapter 1 02 1029 Clam Shell Ventilator 1 19 0230 2 2 Choosing the Best Location e Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals the ideal antenna site has an unobstructed view of the horizon satellite all around e Keep the antenna clear of any obstructions on the roof e g air conditioners The antenna requires a 15 to 75 look angle to receive satellite signals 15 75 Air Conditioner TracVision Antenna Vehicle Roof e Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle e For best operation mount the antenna on a horizontal surface Installation 2 3 Mounting the Antenna Unit 1 2 Remove antenna unit from shipping container Remove and save 8 pan head screws and flat washers that hold radome to baseplate Carefully lift radome straight up u
48. han reported noise threshold POS 66 2 36 1 1467 POS 64 5 35 8 1757 Typical Startup Sequence and Ranges EchoStar DISH Network IPGM 7 35 aa Indicates presence of bootloader program KVH TracVision LM Rev X Version X XX Serial number XXXXXXXX E 2 Startup Data Sequence Limit Switch Test Limit Switch Status PASS Pass is expected result Tnitializing IRD IRD STATUS PASS ECHO PASS expected If NONE or UNKNOWN see Section 4 Saved Sat Pos EL 22 0 Last known elevation to valid Satellite lock x x Tnitializing Rate Bias POS 45 0 45 9 545 VEL_INDEX Az 2000 El 2184 Expected range is 1700 2300 RATE BIAS PASS Az amp el values above are within valid ranges x Averaging Background Noise POS 45 0 22 5 363 POS 135 0 20 0 364 POS 311 8 20 0 358 Average Noise Level 383 Normal range is 250 700 Noise Threshold 862 Normal range is 700 1400 Saved Sat Pos EL 22 0 x Entering Search Mode 1 POS 27 0 20 1 361 POS 79 9 22 0 647 Satellite Found AZ 84 82 EL 22 00 RF 942 POS 82 8 22 0 1383 zx Entering Tracking POS 85 7 23 5 924 POS 84 9 24 2 1178 Entering Satellite Check Confirming proper Satellite lock POS 84 6 24 4 1267 Satellite Located 4 lt Validation of proper Satellite POS 84
49. hase by returning the warranty card included with the product to KVH within 30 days of purchase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH TracVision Dealer for repair If the product was installed by an Authorized KVH TracVision Dealer identified with the KVH Authorized TracVision dealer list KVH will cover the dealers labor charges for warranty repairs provided the dealer contacts KVH for pre approval of the charges This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or defaced or if any factory sealed part of the system has been opened without authorization Return Authoriz
50. igure 2 9 Forward Shipping Restraint Storage 2 6 Figure 2 10 Rotating Plate Shipping Restraint Storage 2 6 Figure 2 11 TracVision LM Shipping Restraints Storage Position 1 cck sce seen cee we eee bbe w eben 2 7 Figure 2 12 Proper Wire to Terminal Connection 2 7 Figure 2 13 Moving the Antenna Reflector 2 8 Figure 2 14 Cable Port Assignments Exterior of Baseplate 2 8 Figure 2 15 Cable Overlap within the TracVision LM Baseplate 2 8 Figure 2 16 Proper Terminal Strip Wiring Arrangement Data Cable 005 2 9 Figure 2 17 EchoStar Adapter Installation 0 2 10 Figure 2 18 Proper Wire to Terminal Connection 2 10 Figure 2 19 Proper Terminal Strip Wiring Arrangement Power Cable 0000 00 2 11 Figure 2 20 Wiring TracVision LM to Vehicle Power 2 11 Figure 2 21 Connecting the RF Cable to TracVision LM 2 12 Figure 2 22a d Attaching the KVH provided F connector to an RF Gable lt 3 20 iuiwie sweet ae eed een eens 2 12 Figure 2 23 Installing Three or More IRDs Using an Active Multiswitch 2 14 Figure 2 24 Remote Dish Wiring Configuration 2 16 Figure 5 1 Antenna PCB and Rotating Plate 5 3 Figure 5 2 Close up of Linear Actuator Pivot Bracket and Pin 5 3 Figure 5 3 Antenna Assembly 2 0 ecceee eres eeceeete
51. int Dish Signal The Signal Strength Screen will appear 6 Using remote select the zip code box on the screen and input the local zip code The screen will show you the Azimuth and Elevation to the satellite Write this down 7 Connect a PC to the data port 8 Turn on the TracVision LM 9 Type HALT lt CR gt after receiving the message Entering Search Mode 1 10 Type in the elevation that you obtained in step 6 54 0136 Rev J D 1 A Guide to TracVision LM The Signal Strength Meter is located on the bottom of the Point Dish and Signal Strength screen This Signal Strength Meter is Red in color and turns Green when the proper satellite is located Turning the IRD off with the remote puts IRD in standby mode Turning the IRD off from the front panel shuts IRD off 11 12 13 14 15 16 T7 Is Type EL xxx lt CR gt e g Elevation of 30 2 EL 302 lt CR gt Using a compass take a bearing on an object that is approximately on the azimuth obtained in step 6 Type in an azimuth that points the antenna in the direction of the object selected in step 11 Type AZ xxxx lt CR gt e g Azimuth of 233 AZ 2330 lt CR gt Valid azimuth range is 0 360 0000 3600 Check to see if there is signal strength on the Signal Meter Screen Move antenna counter clockwise in 5 increments until signal strength is acquired If you do not find satellite
52. k of the baseplate join the power signal and control cabling from units inside the vehicle Radome Antenna Reflector System Control LNB Antenna Unit 7 Mounting Plate 1 2 2 Integrated Receiver Decoder The IRD receives satellite signals from the Antenna Unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing Messages are sent from the IRD to the Antenna Unit and messages are received from the Antenna Unit for display on the television screen The IRD also provides the interface for the user to activate authorization for reception Please refer to the User s Manual provided with your selected IRD for complete operating instructions Multiple IRDs may be connected to the Antenna Unit to provide satellite signals to a number of TV sets Two IRDs may be connected directly to the TracVision LM system When three or Introduction more IRDs are connected to the same antenna an active multiswitch must be installed between the Antenna Unit and the IRDs The multiswitch contains relays that select the proper output from the antenna LNB to send to the IRD In multiple IRD installations all IRDs must be for the same satellite television service i e DIRECTV or DISH Network 1 3 Materials Provided with TracVision LM Table 1 1 lists the units cables and materials packed in the TracVision LM package by name and KVH part number
53. le Units Should the fuse ever need to be replaced TracVision LM uses a 5x20 mm 3 15 amp 250 volt Part Name Part Number Baseplate Assembly 02 0952 Radome Assembly 02 0953 Power Cable 32 0590 30 RF Cable 32 0589 30 Data Cable 32 0591 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuse 16 0017 3150 LNB 19 0056 fast blow fuse Optional purchased separately 5 4 Field Replaceable Unit Procedures The elevation axis motor shaft bracket has been redesigned for simplicity allowing easier access to the printed circuit board PCB The new configuration requires a revised procedure for removing and replacing the PCB 54 0136 Addendum to Rev J Figure 5 2 Close up of Connecting Rod and E ring Antenna Gyro Linear Actuator Elevation Axis Motor Shaft 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB When carrying out maintenance assembly on the PCB be sure to not drop any of the small screws inside the 1 Using needle nose pliers remove the E ring from mechanism If a screw is lost within one end of the connecting rod Fig 5 2 He pase plate 1 US De TONEVAN 2 Remove the connecting rod by sliding it off the
54. lugging the IRD 3 Wait at least 10 seconds before restoring power first to the IRD and then to the antenna 54 0136 Rev J Baseline RF levels are included as part of the startup sequence provided in Appendix E 3 The long term fix typically done at original system installation is to install an Uninterruptible Power Supply like those available for use with computer systems on the IRD Be sure to specify a UPS with adequate available current for all devices attached to it An IRD draws approximately 200 watts A Guide to TracVision LM 4 2 3 EchoStar IRD Commissioning Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been commissioned within several months of their manufacture Appendix D provides the manual satellite acquisition and commissioning procedure 4 2 4 Failed IRD Status Check As detailed in Appendix E TracVision LM completes a detailed startup routine whenever it is turned on One of the the first checks is the IRD status test As noted in the typical startup cycles the expectation is that the IRD and its communications link to TracVision LM will pass this test There are however two alternate results each indicating a slightly different problem Test Result NONE If the system tests achieves a result of NONE there is no communication
55. mands F 4 Tracking and Conscan Commands Report Target Location Function reports the target satellite location in the Earth frame and uses the saved satellite position Command TGTLOCATION Argument none Response Target Location E XXX A XXXX Report RF Signal Strength Function reports the modified signal strength from the RF power detector circuit and applies the RF gain and offset computed during LNB calibration Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new signal quality request command from the IRD Command SIGQUALITY Argument none Response Stale Signal Quality XX Report IRD Type Function reports the IRD connection type as DSS EchoStar untested or none Command IRDTYPE Argument none Responses IRD type has not been tested yet IRD type is Echostar IRD type is DSS IRD type cannot be determined KVH Industries Limited Warranty TracVision LM Limited Warranty on Hardware KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purc
56. mounted on the PCB To access and replace the fuse remove the PCB cover A Guide to TracVision LM Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system 5 4 2 Antenna Gyro Assembly Estimated Time to Repair 1 hour The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with four locking nuts and washers Fig 5 3 Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system A digital level will be required for the calibration procedure Directions for removal replacement and calibration follow 1 Remove the quick release pin from the pivot bracket Fig 5 2 2 Remove the elevation axis motor shaft from the linear actuator Fig 5 2 3 Remove 6 pan head screws from the PCB cover flanges Remove the PCB cover Fig 5 1 4 Remove the screw and clamp holding the cable to the rotating plate save the cable clamp for reuse Fig 5 4 5 Remove the Molex connector from J11 on the CPU board Fig 5 5 6 Remove the 4 locking nuts and flat washers and take the antenna gyro off of the bracket 7 Remove the antenna gyro gasket 8 Replacement is the reverse of this procedure Antenna Gyro Calibration 1 Connect a PC to the communications port as described in Section 4 4 Computer Diagnostics 2 Type HALT lt
57. n angle of the mechanism relative to up or external sensor attitude reference 10 0 70 0 Response echoes the command mechanism moves at a fixed velocity Azimuth CW Step Function commands a 0 1 deg CW manual step in azimuth angle Command 6 Argument none Response echoes the command Maintenance Port Parser Commands Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command Elevation UP Step Function commands a 0 1 deg UP manual step in elevation angle Command 8 Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Table F 3 Function halts active tracking and conical scan then enters Operational Commands idle mode Command HALT Argument none Response echoes the command Current Cable Wrap Angle Function sets or reports current cable wrap angle defined as 0 CCW limit to 700 CW limit the value is expressed as 0000 7000 with an implied decimal Command WRAPANGLE xxxx Argument the desired cable wrap angle setting Response Wrap Angle xxxf 54 0136 Rev J A Guide to TracVision LM Table F 4 Tracking and Conscan Com
58. ngle IRD installation connect the RF signal cable s F connector to the plug labeled RF1 Feed the bare end of the RF signal cable and pass through the cable hole drilled earlier and into the vehicle Attach the provided F connector to the end of the RF signal cable inside the vessel as illustrated in Figure 2 22a d using an Augat Snap n Seal Crimp Strip tool to lock the connector on the cable A Slide compression fitting onto raw cable before beginning connector termination Installation B Twist and break off connector body Twist HCD C Use Augat tool to strip center conductor and trim back overall jacket Do not cut through braid i 0 25 D Slide connector body onto the prepared cable Slide the compression fitting up into the connector body Use Augat tool to snap on the connector aj 5 Attach the cable to the IRD connector labeled SATELLITE IN isl Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision LM system you must connect a second RF cable to the RF2 connector within the Antenna Unit baseplate The other end of the RF cable should be run down into the vehicle and connected directly to the second IRD The data cable remains connected to the first master IRD Each IRD TV pair can operate independently of the other allowing different viewers to watch different channels However
59. nna unit Connect the antenna unit cables Connect the antenna unit to the TV IRD Connect the TV IRD to the TV Installation Tools and Materials Required Electric drill e drill bit and 4 hole saw and auger bit hole saw and auger bit required if installing two RF cables refer to Section 2 4 4 for details socket wrench 2 Phillips and 0 flat tip screwdrivers Augat Snap n Seal Crimp Strip Tool Part Number IT1000 if using the KVH provided F connector Silicone sealant or RTV Thread locker as required 6 open end wrench Wire strippers Adhesive suitable for specific roof construction and materials e g Liquid Nails Rivet Gun and rivets or other fastener suitable for specific roof construction Terminal crimp tool Optional PC with terminal emulation software such as PROCOMM Windows Terminal or Windows 95 Hyperterminal 54 0136 Rev J Plan the entire installation before proceeding Take into account component placement running cable distances between units and accessibility to the equipment after installation The product serial number may be found in front of the antenna reflector on the rotating plate as well as on the inside front cover of this manual While some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of both DIRECTV and EchoStar A Guide to TracVision LM Table 2 1 Kitpack Contents Fi
60. noise level and to calculate the minimum signal level required for satellite acquisition Satellite Search Modes Search Mode 1 The system design includes three search modes to acquire the satellite The antenna makes three complete revolutions at the saved elevation Reacquisition Search Search Mode 2 The antenna will search in a window of 6 around the satellite s last known elevation Search Mode 3 The antenna conducts a complete sky search making continuous revolutions at steadily increasing elevations from 20 to 70 Fine tuning Satellite Verification When a signal is detected the antenna interrupts the search mode and begins a procedure to fine tune the position for maximum signal strength When the signal peak is found the IRD is queried to determine if it can decode the peaked signal If it is able to decode and lock onto the signal then the system enters tracking Operation Using Your TracVision LM When Parked When your vehicle is stopped it is not necessary for the TracVision LM to be turned on After parking your vehicle and confirming that the antenna is receiving the satellite signal you may turn off the TracVision LM unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV signals and relay them to the IRD Conical Scan Tracking The antenna control unit generates a conical scanning function to maintain peak signal
61. ns Appendix A System Specifications Physical Characteristics Table A 1 Power 11 16 volts DC 2 5 amps TracVision LM System nominal 3 5 amps peak Specifications Dimensions Weight 32 81 cm wide x 14 8 38 cm high 33 Ibs 15 kg LNB Dual Output Tracking Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 25 C to 55 C Storage Temperature 40 C to 85 C Humidity to 100 percent 54 0136 Rev J A 1 Functional Block Diagram Appendix B Functional Block Diagram In vehicle Components TracVision LM Antenna Unit Components Wiring Terminal i i TV Connectors i Antenna i Sensor i eia a eda Elevation Mechanism 5 gt Azimuth Mechanism DSS or i i EchoStar i IRD i CPU Motor Driver Sr T i Power Supply and oror i PC Maint i RF Detector i Power Power i i Elevation Azimuth 12vDC Switch i Limit Motor i l Switch Switch Cable Assignments ea EAE E RF Cable 32 0589 30 RF 2 ivinssecenesiesncnciesars Owner provided RG 6 or RG 11 75 ohms cable IRD Maint Data Cable 32 0591 30 POWED ccceeeeeeeeeee Power Cable 32 0590 30 54 0136 Rev J B 1 Wiring TracVision LM to a 15 pin Data Connector Appendix C Data Cable Wiring C 1
62. ntil clear of antenna assembly and set aside Position antenna unit in desired location on the centerline of the vehicle with baseplate and mounting plate arrows facing in the same direction either forward or backward The proper orientation is illustrated in Figure 2 2 While baseplate is in place mark location s on roof for cable access to permit convenient cable access to the liquid tight fittings on the back of the baseplate Cut tie wraps holding antenna unit to the forward shipping restraint 2 tie wraps used to secure LNB arm Shipping Restraint Nuts and Washers Shipping Restraint 54 0136 Rev J The liquid tight connectors on TracVision LM may face either forward or backward along the centerline of the vehicle for more convenient installation Figure 2 2 Proper Orientation of the Antenna Unit Figure 2 3 Forward Shipping Restraint Arranged for Shipping 2 3 A Guide to TracVision LM Figure 2 4 TracVision LM Shipping Restraints Top View Installed for Shipping Do not discard the shipping restraints washers or the nuts They should be saved for future use in case the antenna unit needs to be removed and shipped to another location Four 4 x hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraint during initial shipping are integral parts of the mounting plate Figure 2 5 Mounting the Uni
63. onnector and tighten it onto the end of the RF cable 2 Feed the bare end of the RF signal cable through the cable access hole and into the vehicle 3 Attach the provided F connector to the end of the RF signal cable inside the vehicle as illustrated in Figure 2 22a d using an Augat Snap n Seal Crimp Strip tool to lock the connector on the cable A Slide compression fitting onto raw cable before beginning connector termination 54 0136 Addendum to Rev J When shipped from the factory the antenna s RF connectors are protected with caps Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision LM Figure 2 22a d Attaching the KVH provided F connector to an RF Cable KVH has provided an F connector for use with the TracVision LM This connector specifically requires the Augat Snap n Seal Crimp Strip Tool part number IT 1000 If you do not have this tool you will need to purchase a silicone tfilled weatherproof F connector Radio Shack Part Number 278 236 or equivalent to use instead B Twist and break off connector body Twist HCD C Use Augat tool to strip center conductor and trim back overall jacket Do not cut through braid a 0 25 0 25 D Slide connector body onto the prepared cable Slide the compression fitting up into the connector body Use Augat tool to snap on the
64. raints removed during installation must be replaced Follow these steps to reinstall the restraints 1 Rotate the antenna unit so that the LNB is facing forward away from the liquid tight fittings 2 Attach the three restraints to the baseplate using the 1A 20 x 58 long hex screws and washers provided as part of the kitpack and nuts removed from shipping restraint during installation as pictured in Figure 5 6 3 Place the antenna bracket on the forward shipping restraint 54 0136 Rev J A When rotating the azimuth mechanism by hand go slowly Hitting the mechanical stops with excessive force will damage the azimuth limit switch Figure 5 6 Attaching the Shipping Restraints to the Antenna Baseplate 5 9 A Guide to TracVision LM 4 Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket Figure 5 7 2 tie wraps used Forward Shipping Restraint Securing the Forward to secure LNB arm Nuts and Washers Shipping Restraint a Forward Shipping Restraint Hex Screws and Washers 5 Place the entire Antenna Unit into its shipping containing using the original packaging material as illustrated in Figure 5 8 Figure 5 8 Repackaging the TracVision LM Foam Inserts J Base Support Shipping Box 5 10 System Specificatio
65. resence of bootloader program KVH TracVision LM Rev X Version X XX Serial number XXXXXXXX Limit Switch Test Limit Switch Status PASS Pass is expected result x Initializing IRD IRD STATUS PASS DSS PASS expected If NONE or UNKNOWN See Section 4 Saved Sat Pos EL 36 5 Last known elevation to valid Satellite lock xxx Initializing Rate Bias POS 45 0 45 9 548 VEL_INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges Averaging Background Noise POS 45 0 22 5 356 POS 135 0 20 0 362 POS 311 8 20 0 355 Average Noise Level 381 Normal range is 250 700 Noise Threshold 859 Normal range is 700 1400 Saved Sat Pos EL 36 5 xx Entering Search Mode 1 POS 27 0 20 1 354 POS 79 9 36 4 341 Satellite Found AZ 62 26 EL 36 50 RF 1300 POS 53 6 36 5 449 x Entering Tracking POS 61 8 36 5 1260 POS 62 2 36 3 1346 POS 64 0 36 5 1716 k Entering Satellite Check Confirming proper Satellite lock POS 64 3 36 1 1747 Satellite Located IRD Signal Quality 54 POS 66 1 35 6 1522 Antenna position relative to front of vehicle POS 66 3 36 5 1429 Antenna elevation POS 64 6 35 5 1749 Current RF signal level should be approximately 500 counts IRD Signal Quality 58 higher t
66. t Name Part Number Baseplate Assembly 02 0952 Radome Assembly 02 0953 Power Cable 32 0590 30 RF Cable 32 0589 30 Data Cable 32 0591 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuse 16 0017 4000 LNB 19 0056 Optional purchased separately It is recommended that all other technical difficulties be resolved by returning the TracVision LM unit to an authorized service provider Maintenance 5 4 Field Replaceable Unit A Procedures Always lift the antenna unit by The following subsections provide detailed procedures for the gray baseplate never by the repairing or swapping out field replaceable units The procedures radome or any portion of the refer to labeled items presented on the following isometric antenna assembly diagrams which are based on KVH assembly drawings Pan Head Screws Figure 5 1 Antenna PCB and Rotating Plate PCB Cover PCB otating Plate Figure 5 2 Close up of Linear Actuator Pivot Bracket and Pin Antenna Gyro Quick Release Pin Elevation Axis Motor Shaft 54 0136 Rev J 5 3 A Guide to TracVision LM Figure 5 3 Antenna Assembly Antenna Gyro Cable Wing Screw and Washer Locking Nuts LNB Clamp and Washers Reflector Bracket LNB Antenna Gyro Antenna Gyro Gasket Figure 5 4 l Close up of PCB and Cover Azimuth Motor Cable Clamp and Screw PCB Antenna Gyro Cable
67. t on a Curved Surface 2 4 10 Remove additional nuts and washers connecting baseplate and shipping restraints to the mounting plate The positions of all three shipping restraints are pictured in Figure 2 4 Rotating Plate Shipping Restraint Forward Shipping xo Restraint for LNB Bracket Rotating Plate Shipping Restraint Remove six 44 20 hex nuts and washers that secure the Antenna Unit to the mounting plate Remove antenna unit from mounting plate The mounting plate allows the antenna unit to be mounted on a curved roof While the perimeter of the mounting plate is secured to the vehicle with the appropriate fasteners two flexible wings allow the rear mounting bolts to attach to the antenna baseplate These may be angled upward to ensure a secure mounting as shown in Figure 2 5 Antenna Baseplate bolts to this wing which can remain horizontal t Mounting Plate Wing Lee Mounting Plate can be tightened down to conform to a curved surface Using the mounting plate as a template drill four Hs holes through the roof of the vehicle at each of the four corners Temporarily secure the mounting plate at the corners with rivets or screws Installation 11 With the corners secured use the mounting plate as a template to mark and drill the remaining nineteen s holes through the roof of the vehicle Remove plate and clean roof surface The dimensions of th
68. the master IRD must remain turned on if the second IRD is in use Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent is placed between the Antenna Unit and the IRDs Figure 2 23 on the following page illustrates typical wiring arrangements for multiple IRDs If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet 54 0136 Rev J KVH has provided an F connector for use with the TracVision LM This connector specifically requires the Augat Snap n Seal Crimp Strip Tool part number IT1000 If you do not have this tool you will need to purchase a silicone tfilled weatherproof F connector Radio Shack Part Number 278 236 or equivalent to use instead KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performance due to improper wiring A Guide to TracVision LM Figure 2 23 Installing Three or More IRDs Using an Active Multiswitch The data cable should be attached to the master IRD The master IRD must remain on for the secondary IRDs to function properly 2 14 TracVision LM Data Cable Connector TracVision LM RF Connectors RF1 RF2 DC Power RH
69. thin the terminal strip 3 After connecting the data cable to the TracVision LM hook up the other end to the IRD as described in the next subsections DIRECTV The data cable for TracVision LM is equipped with a male DB9 low speed data port connector Connect the DB9 connector on the data cable to the low speed data port on the back of the IRD Wiring to an IRD with a DB15 Connector Should the IRD only be equipped with a DB15 connector follow the alternate wiring directions provided in Appendix C DISH Network Unlike the DIRECTV IRDs the EchoStar IRD used with the DISH Network is not equipped with a DB9 connector As a result you will need to purchase an EchoStar Adapter KVH Product Number 02 0899 The rear of the DISH Network IRD has a port labeled High Speed Data Port 54 0136 Rev J Figure 2 16 Proper Terminal Strip Wiring Arrangement Data Cable Shield 1 Grnd Red 2 12v DC Black 3 Grnd Brown White 4 RTN Orange White 5 PC_RXD White Orange 6 PC_TXD Green White TE RTN White Blue e IRD_RXD Blue White ig IRD_TXD Shield i 40 Grnd This port is static sensitive so observe the proper precautions Before starting make certain that the IRD is not plugged into an AC outlet A Guide to TracVision LM Figure 2 17 EchoStar Adapter Installation All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset R
70. tion by these icons gt x Pt A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system An alert to important information regarding procedures product specifications or product use Information about installation maintenance troubleshooting or other mechanical issues An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user Direct questions comments or suggestions to KVH Industries Inc 50 Enterprise Center Middletown RI 02842 USA Tel 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com Internet www kvh com 0 9001 a Registered Yh i s aa sala The Quality Advantage KVH Part 54 0136 Rev J 2001 KVH Industries Inc TracVision LM Serial Number This serial number will be required for all troubleshooting or service calls made regarding this product Click here to go to our state of the art Customer Support web page the fastest and easiest way to get all of your questions answered KVHI NASDAQ LISTED TracVision and KVH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation Table of Contents 1 1 1 2 1 3 2 2 2 3 2 4
71. uter is used to conduct diagnostics The interrelationship of units is illustrated in Figure 1 1 System specifications and a functional block diagram are provided in Appendices A and B respectively Antenna Unit 11 16 Volts DC 2 5 3 5 Amps see cee Atos 9 Pin PC Communications Port Low speed Data Port 54 0136 Rev J Figure 1 1 TracVision LM Single IRD System Configuration A Guide to TracVision LM Figure 1 2 Primary Components of the TracVision LM Always lift the antenna unit by the gray baseplate and not the radome antenna reflector or internal mechanical assemblies NEVER pick up the unit by the LNB or the gyro On screen messages are not available with a DISH Network IRD For directions on installing a multiswitch with your TracVision LM system refer to Section 2 4 4 Connecting the Antenna RF Signal Cable to the IRD 1 2 1 TracVision LM Components The Antenna Unit includes the antenna positioning mechanism signal front end power supply and control elements These include antenna drive controls and mechanisms the cable wrap subassembly antenna gyro sensor power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a dual port low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Liquid tight watertight fittings located on the bac

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