ITS Classroom Hotline: 962-6702 Web Address: http://hotline.unc
Contents
1. Exceptions Advanced Windows Firewall is helping to protect your PE Windows Firewall helps protect pour computer by preventing unauthorized users from gaining access to your computer through the Internet or a network On recommended This setting blacks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab Don t allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be noted when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored x OFf not recommended Avoid using this setting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders windows Firewall is using your domain settings what else should know about Windows Firewall Co Cera ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 125 Click on the Exceptions tab and check the Remote Desktop box Then click OK Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections escept for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name C File and Printer Sharing Network Diagnostics for Windows P Oracle Me2. of the devices in the room ih Ly i ve it gt N coren ror ore DOC CAM jh f ik hi l ie iV i KURAI Fi Tal Al Wh i ABT u pr TE aH ce y gt Prom 4 screen zJ LIGHTS f if Prom 00 S Dil tatiana id i Vee The Room Control Bar accesses Program audio control buttons all the room settings STRESS BUSTERS ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 16 More power to you Your laptop s battery should last for about an hour and a half but why risk it Bring your AC adapter with you and use it during your presentation lecture You ll never feel powerless again ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 7 System Reset button The Touch Panel System Reset The SYSTEM RESET BUTTON is located in the top left corner of every page Press this button at the end of every event presentation to reset the system to its default settings for the next user and to protect the life of the equipment This will ensure that the system will operate properly for the next user After pressing SYSTEM RESET Figure 1 the video projector will turn off as will each piece of equipment located inside the A V cabinet This is fully automated so you do not need to turn the equipment off yourself If you press SYSTEM RESET accidently you have 10 seconds to press the screen again to abor
3. Other Hardware User Accounts Date Time Language and Regional Options Accessibility Options Security Center ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 123 9 Windows Security Center Seles Security Center Help protect your PC Security Essentials The security settings on this computer are managed by a network administrator because it is part of a domain a group of computers on a network To help protect Get the latest it d vi RORA TA e ina aA your computer the administrator of this computer should do the following information From Microsoft Install and use a Firewall such as Windows Firewall in Microsoft Windows XP or Check for the latest updates from another firewall Windows Update Set up Automatic Updates to download and install critical updates automatically Get support for security related issues Install antivirus software and keep it turned on and up to date Get help about Security Center What s new in Windows to help protect my computer Change the way Security Center alerts me Manage security settings for gt At Microsoft we care about your privacy Please read our privacy statement Make sure that the Don t allow exceptions box is not checked ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 24 Windows Firewall General
4. page 3 Press the DATA button on the LCD projector page NOTE When projector is turned off the cooling fans will operate for 2 minutes and the Icd projector cannot be turned on U E PRO ioe TAN ii ARITA N A EAE ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email User Manual Page 20 The In Class Computer Using Remote Desktop to view your own PC Before you can connect to your office computer you must change your settings to enable a connection from a remote user You must first enable the Remote Desktop feature on your office computer so that you can control it remotely from the Network PC I Enabling your office computer to use Remote Desktop Right click My Computer and choose Properties You should get a box labeled System Properties that looks like the picture below Click on the Remote tab System Properties System Restore Automatic Updates General _ Computer Name Hardware Advanced System Microsoft Windows xP Professional Version 2002 Service Pack 2 Registered to UNC UNC 5274 640 0350767 23003 Computer Intel A Pentium A M processor 1600MHz 1 59 GHz 512 MB of RAM ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 121 Check box Allow users to connect remotely to this computer Write down your Full computer name and keep it for later use If you would like to change
5. sig Wi vi ASIT AR COMPUTER LAPTOP VCR Doccam f ENR AN ie ay pi tt l i ie ia 0 VRQ i Ne a2 3F E t3 l Y coros ed M if HEN pi 4 i tS Wit A N mre crore Soe ucHTs Wy fait la j 12 1 2008 THT VDS aay Ai ra i 12 00 a Press to use the light controls There are four preset levels to which the lights may be set 1 ALL ON sets lights to 100 2 MEDIUM sets lights to 50 3 LOW sets certain lights to 25 for optimal video viewing 4 ALL OFF turns all lights off Depending on the room some of the Zone lights are dimmable while others are either on off ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu i User Manual Page 119 The Room Control Menu Bar Help Help button UNC He uae o The HELP button provides quick and easy access to information concerning the touch panel as well as the multimedia technology in the room After selecting a device pressing HELP will generate a help page for that device Press HELP again to quit help and return to normal use of the touch panel Example Help Page PROBLEM LCD projector is not on blue screen 1 Turn the projector on on the LCD projector page PROBLEM No laptop image and the LCD projector is on blue screen 1 Toggle external video until the image appears on the screen As seen in image on the DATA_HELP page 2 Press the IMAGE BLANK button on the LCD projector
6. your computer name you can click on the Computer Name tab to do so Click OK System Properties t General Computer Name Hardware a Advanced System Restore Automatic Updates Remote K Select the ways that this computer can be used from another location Remote Assistance Allow Remote Assistance invitations to be sent from this computer Remote Desktop Allow users to connect remotely to this computer What is Remote Assistance Full computer name ROOMCHECK EPSILON depts unc edu What is Remote Desktop Select Remote Users For users to connect remotely to this computer the user account must have a password Windows Firewall will be configured to allow Remote Desktop connections to this computer ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 122 Make sure the firewall does not block Remote Desktop by clicking on Start then Control Panel Click Security Center Control Panel SES ec a Address G Control Panel vg Control Panel Pick a category G Switch to Classic View ie gt Appearance and Themes See Also a amp p windows Update is 9 Help and Support e Network and Internet Connections Other Control Panel Options N pi rO Add or Remove Programs Sounds Speech and Audio H Devices i y Performance and Maintenance Click Windows Firewall ra ag ae Printers and
7. CD DOC es Display on Proj ector PROJECTOR VOLUME IF LAPTOP WILL NOT DISPLAY ON THE SCREEN Press and HOLD the Fn key while pressing the video display key Usually F7 or F8 This will toggle the image until it is displayed on the Laptop and Screen p EN gti poeta TAL adsl OR ts cS o Gc oo 3717 2008 12 00 1 Use PROJECTOR button to display the laptop image ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 110 The Main Menu Bar Laptop Control Cont d Stress Busters 1 Plug in your AC power adapter optional and turn your laptop on 2 Attach the audio and video cables to your laptop 3 Attach the network cable to your laptop network adapter if you want to connect to the network 4 Toggle your display by pressing Function Fn and F7 together This may be Fn and F5 depending upon your laptop Tc ke E LLLE E m a O m J 5 e Bp 1 7 L E y a E7 a 5 co oe wW E ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page IH The Main Menu Bar VCR Press to start the VCR NY a H y t tit i ENA iT ae ny UY i f Ny WREN K oe eye TONI DANIY TAN it DVD CD DOC CAM e a et I NS DEEL AAS IE RY A aT i 4 FEIN SAIR E Aly amp pii irg NU RS EI AnS th ee ee A lt TE 2 Display on Projector E As p a 4 i M PROJ
8. ECTOR CHANNEL Rew Play Fwd Pause Stop Eject Fp TEE TiN pupae n Fes tE Z Ls qaom zh RRpJECTOMm Ni nN 12 00 wu weed Ny Tonma SUAUS AS 5 2 ie Oe E BSE 1 Use PROJECTOR button to display the VCR image 2 Rewinds a VCR tape 3 Plays a VCR tape 4 Fast Forwards a VCR tape 5 Pauses a VCR tape 6 Stops a VCR tape 7 Ejects a VCR tape 8 Displays a counter 9 Resets the counter 10 Enables an aux video source to be displayed though the front AV jacks 11 Changes TV channels where available sa ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 12 The Main Menu Bar DVD CD Press to start the DVD CD 1 a Li i aH hi ER 3 Wi k tA ial at lt 4 4 rt ait i i it COMPUTER es CAM i fi Th Hi as i Hh l He ban Pe Aas K ity A a Ay R UH Ms Ve g 4 Hh 7 be ng H l A 151 i K t es on Proj ector PROJECTOR pe VOLUME Play Pause Stop Chap Chap Eject 4 revos VEGI SA TAN VEN Vi ea Ta o AECE AN 1 2008 IMUNC SHADE a MN ee 2 T Sy ol E D 1 Use PROJECTOR button to display the DVD or CD image 2 4 Scans backwards or Forwards 3 Plays a DVD or CD 5 Pauses a DVD or CD 6 Stops a DVD or CD 7 8 Skips backwards or forwards 9 Ejects a DVD or CD 10 Displays Search keypad 11 Displays the DVD menu 12 Menu navigation keys 13 Displays a counter ITS Classroom Hotline 962 6702 We
9. User Manual Page ll p s THE UNIVERSITY of NORTH CAROLINA QLIN at CHAPEL HILL De ee E r is E ee y E gt or ke 9 Ae gt E Fm 2 7 DATE ae ASSO OMON S sous A2 6702A vohiliat s ONEAdU a dS a La A ay 4 it gt ae 7 I P 5 PS ms het wi gi i Ae f J feet gt This document is a publication of ITS Learning Space Design at the University of North Carolina It may be copied for individual or non profit use Please send comments about this publication to CB 3420 100 Port Hole Alley Chapel Hill NC 27599 3420 or to mark_hurt unc edu ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Table of Contents Introduction Start up Page The Touch Panel An Overview System Reset The Main Menu Bar Computer Laptop PC Stress Busters VCR DVD CD DOC CAM The Room Control Menu Bar LCD Projector LCD Stress Busters Screen Shade Lights Help The In Class Computer Using Remote Desktop to view your own PC Using your USB key What If Troubleshooting FAQ room for written Q amp A 13 14 15 16 18 20 217 28 Page 2 ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 13 Introduction This level one multimedia classroom has been designed to make it easy for you to deliver engaging classroom activities This packet guides you through the operati
10. b Address http hotline unc edu Email hotline unc edu User Manual Page 113 The Main Menu Bar DOC CAM meg Press to start the DOC g Ni l r i a m Wi i iit i a i qa Ti j Walt il i Ve ER i gt K t C COMPUTER LAPTOP DVD CD fe eat Be SP iu M PWE Display on Projector pm PROJECTOR ZOOM eee cin Ae a E HEN TEE jr ABT PENEN jpn Tat Imire aa O a arm a Guam Gum h 12 1 2008 4 Ea SHADE LIGHTS ROJECTOS A I ii Hiti f 12 00 f en o f f i TAF i i Ly ba m at Use PROJECTOR button to display the Doc Cam image ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu Pelle Le Let led ee IE User Manual Page 114 The Room Control Menu Bar LCD Projector Fj TE g AnA f Py d f 7 Ta PFE n i f i K ae tt f Whe gt RA 7 4 EIS 137 Pa a TE L bir i j i R PEY FIE F we be es Lan ti Di g i f u f i p e d e l 7 Ve fj i Tir Dti A i SAATA S pi HFR it a S Le Ne P DA t C 1 uy i E i 4 4 P X i f i 3 ARS Pea ee z ue AT y i ye i Y AN a gt gt gt naen KI K A oe j t93 Auto PC Adjust CLOSE CAPTIONING _ ON OFF Sf vied ea a E S vi 12 1 2008 5 E mia isco eS von S i i SHADE EBE OO PROJECTOR yN RNN y LN 1 EN ri i 1 Power ON turns on LCD projector Press to use the LCD
11. m Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 27 II Connecting to your office computer from the Classroom On the desktop of the classroom computer double click on the Remote Desktop icon 7h Remote Desktop Type in the full computer name or the IP address of your office computer and click Connect 2 Remote Desktop Connection Computer 152 2 12 1 Enter the User Name and password you would use to login to your office computer A bar should appear at the top of the screen You can use the push pin icon to auto hide the bar Also by pressing the minus you can minimize remote desktop and switch back to controlling the classroom computer Make sure to disconnect when you are finished with class by closing the remote desktop bar Please remember to practice the process before your first class As always call 962 6702 to schedule a demonstration of classroom equipment The In Class Computer Using your USB key USB keys are also called flash drives memory sticks pen drives etc To use them simply plug them into the USB slot in a computer Depending on the brand you may have to go to My Computer and it should show up there In a few of the classrooms the front of the computer is exposed and you just plug in your USB key into the USB slot in the front Most of the classrooms with computers in them have a USB extension cable that looks similar
12. on of all features and functions of the equipment The design of this classroom and the functionality it offers are direct results of the feedback from people such as you We believe that Carroll 111 represents the best combination of usability and scalability to meet your changing needs for technology in the classroom Let s Talk We would like to hear from you anytime you discover an opportunity for improvement to this facility We d also like to listen to you discuss ideas about what you d like to try to achieve in the classroom and how improvements might better enable you to do so And of course if you experience any difficulty simply pick up the red HOTLINE phone The HOTLINE Phone To Report a problem 1n a in a room just pick up the RED Phone It will automatically be connected to our office ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page l4 STRESS BUSTER IF we cannot solve the problem over the phone please specify whether or not the technician may interrupt your class to resolve the problem The Touch Panel Start Pages To begin using the touch panel press here The enog Holna 262 6702 iratiine upe gedu Pre CA S t a ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page I5 The Touch Panel An Overview Main Menu Bar Room Control Bar The Main Menu Bar accesses all
13. option ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 16 The Room Control Menu Bar Screen 5 Ga A r rN mmm i LHi aN T K E 7 Pa ENIES any hl if i Wi 1 hai ih ji A i bi t COMPUTER LAPTOP poccam P RAY A iy i 5 it Ri ne JEN FEA it CH eae TNR ak ATOT a N GAY a PHU corma mu pN EAP HEN gji TE AOA EES IA acon cS cs f fh 2 ROJEGTOS i tT P 7 H j Press to use the screen controls The SCREEN button gives you control over the center screen You may raise or lower the SCREEN Pressing the UP button will raise the selected screen Pressing the DOWN button will lower the selected screen The screens are preset at specific levels and heights If the levels are off or not operating correctly please call the hotline for assistance ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 17 The Room Control Menu Bar Shades COMPUTER LAPTOP weit gt a ANG EN C sde SCREEN Sane cs i 1 12 1 2008 ee i ji 1 2 00 i Pressing the UP button will raise the shades Pressing the DOWN button will lower the shades ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu le L f Lel User Manual Page 118 The Room Control Menu Bar Lights _ a a a i 4 Ry ait he WU Y zr D 4 j Mi Y i i Weg N
14. projector controls 2 Power OFF turns on LCD projector 3 IMAGE BLANK mutes and unmutes the LCD projector image 4 AUTO PC ADJUST adjusts the projector to the best computer image 5 16 9 ratio display video in a 16 9 format 6 4 3 ratio display video in a 4 3 format 7 PC input displays a computer image 8 VIDEO input displays the VCR or DVD 9 Turns on or off close caption STRESS BUSTERS WARNING IF YOU TURN THE PROJECTOR OFF IT CANNOT BE TURNED ON FOR 2 MINUTES ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 15 The Room Control Menu Bar LCD Projector Cont d If you want to have your display ready and waiting but hidden from your audience without turning the projector off use the IMAGE BLANK button This will take the projected image off the screen but will leave the projector on and running Doing this will avoid the two minute down and warm up times To show the image again press IMAGE BLANK If you need to change the input on one of the projectors press the appropriate DATA or VIDEO button to display the image Aspect ratios are typically in 4 3 or 16 9 4 3 are what you normally see on TV or desktop PC monitors 16 9 represents widescreen typically used for HDTV or movies Note Some movies are played with black bars on the top and bottom to display the image in a widescreen aspect ratio on a 4 3 screen If so you may not need to use the 16 9
15. ssenger AE Asceharice Remote Desktop UPnP Framework Add Program Add Port Display a notification when Windows Firewall blocks 4 program What are the risks of allowing exceptions ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 26 II Finding the IP Address of your office computer Note This section Section II is unnecessary if you wrote down your full computer name Just make sure to leave your computer on Click Start then Run i PuLIVSOUIL LALGI Zz e Internet Explorer Help and Support w Paint windows Media Player All Programs gt A Log Off Shut Down RE Gene Type the name of a program Folder document or Internet resource and Windows will open it For you cmd v A window with a black background DOS window will emerge Type ipconfig and press Enter The IP Address will be under the heading Ethernet adapter Local Area Connection It will be your first combination of four digits separated by three periods i e 152 2 12 1 Write down the IP address and leave your computer on It is recommended that you use your full computer name instead of IP address Because of the way the network operates your IP address may change every once in a while but your full computer name will not Check your IP address periodically to make sure it is the same as the last time you wrote it down ITS Classroo
16. t the reset and continue as before If 10 seconds pass without the screen being touched the system will enter a two minute cool down period while it restores to the default settings During this two minute period the system will not be usuable Figure 1 Figure 2 System Reset will activate in 10 seconds Press here to abort sysiem reset ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page I8 The Main Menu Bar Computer Control Press the Computer button Ur iH i AW Ps yny Pal PEEN Weatupaionet ray Viale VCR DVD CD DOC CAM een f He A YK C a i f Hg r I5 n y AEA EAA EE E eg Pk gt i a if gt 7 aye e Display on Projector PROJECTOR nmn i yprevmra Wup i APALNA fi Tyce Poe SBS Ras PREE LE W ili ji ees S N S ar Gu Gua Ga 12 1 2008 4 EN SHADE LIGHTS S KERE R 12 00 Fi ext iki Ba Seay acy AS a oe oF E ad 1 Use PROJECTOR button to display the computer image STRESS BUSTERS If you don t see an image after selecting Computer don t worry If unused for awhile the computer will sometimes go into hibernation or sleep mode To wake it up move the mouse around or press the space bar on the keyboard ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 19 The Main Menu Bar Laptop Control Press the Laptop button comum cs ogg DVD
17. to the pictures below The extension cable is either on the desktop or in a drawer ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu User Manual Page 128 What If Possible Reason LCD Projector is not on Press the ON button Volume is not high enough Adjust the volume LCD Projector is turned on and LAPTOP is selected but no laptop display Laptop display needs to be Press Function and F8 toggled The screen is blank but the LCD Press the IMAGE BLANK button on the LCD PROJECTOR page projector is on Image blank is on Still no image on any of the various modes VCR DVD PC Projector lamp may be burnt out etc Contact hotline for a replacement lamp Turn up the volume on the laptop and also verify that the volume on the amplifier is turned up No sound is playing from Laptop Laptop audio output may be too but still working on other menus low ITS Classroom Hotline 962 6702 Web Address http hotline unc edu Email hotline unc edu
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