Training Module on Aadhaar Enrolment Process UIDAI
Contents
1. ccsccccssscssssscsssscsssscsssscsssscssssssssssssssscsssesssseensseees 51 Appendix VI Frequently Used Terms ssscsssscssscsssecssssssssssesssecsssecscsscsssssonsssesessonssessessonsseees 55 Unique Identification Authority of India ow Aadhaar Enrolment Process 4 OLA a AADHAAR In this module you will learn e The hierarchy of organizations in the enrolment process e The enrolment process flow e The First Mile Logistics e The process of data de duplication and Aadhaar number generation e The roles and responsibilities of agencies and people involved in enrolment e The standards and guidelines as suggested by Unique Identification Authority of India UIDAI Aadhaar is a 12 digit number that the UIDAI will provide to Residents of India after collecting and verifying their demographic e g location and biometric e g thumb print data The process of collecting Resident data is known as enrolment The UIDAI will partner with a variety of organizations to enroll Residents for Aadhaar numbers and verify their identity The following are the categories of those organizations 1 Registrars A Registrar is a department of the central or state Government or a reputed organization with whom the UIDAI has entered into a Memorandum of Understanding MoU for on field implementation of the UID Project Registrars can be of following categories e State governments amp their departments e Central Government Minis2. Enrolment Checkpoints Agency Supervisor Mandatory Requirements A Station A 1 Laptop Desktop available The minimum system Windows Operating System requirement are defined in Aadhaar Installation Setup Manual 4 USB USB hub for connecting biometric devices A 2 UIDAI software installed tested configured registered with CIDR as per installation and configuration manual A 3 List of Introducers loaded on laptop A 4 Iris capturing device available record Make amp Model A 5 Fingerprint capturing device available record Make amp Model A 6 Digital Camera record Make amp Model A 7 White back ground screen available for taking photographs A 8 Extra monitor for residents to verify their data 15 16 with a resolution above 1024x768 AQ All devices as per UIDAI standards A 10 Working of all equipment at every station tested A 11 Memory stick for data transfer 4 GB pen drive sufficient for 1 centre day i e 5 stations Enrolment Centre should maintain a stock of 20 days Unique Identification Authority of India Aadhaar Enrolment Process A 12 Printer A4 laser printer must print photo with good quality receipt A 13_ Printer Paper Inventory for 5 stations for 10 days 20 rims A 14 AntiVirus Anti Spyware checks A 15 Data Card Internet connectivity for enrolment client to be online every 24 48 hrs A 16 All
3. e Ensure availability of certified operators and supervisors at enrolment centres e Ensure adequate stationary and other logistics available at centre e Ensure adequate backup arrangement at enrolment centre e Take remedial corrective action in case of process quality deviations and grievances addressal e Enable successful data transfer to CIDR e Setup enrolment station e Supervise enrolment process e Handle issues and concerns of operators and residents e Actas an operator when required e Ensure checklists are filled and signed e Ensure audit feedback if any incorporated in process e Manage data export to memory stick and data backup to external hard disk Take enrolment data to a designated location for transfer to CIDR e File back up and store enrolment data as per UIDAI guidelines e Ensure safe handling and storage of documents and transfer of same to Registrar e Verify Pol PoA DoB documents in case of document based verification e Verify Pol PoA DoB documents in case of document based verification e Capture demographic and biometric data e Handle exception cases during capture of data Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 Sha a AADHAAR e Obtain consent for enrolment and make corrections in data recorded if required e Provide acknowledgement slips to Residents e Store Consent Letter Pol POA for Registrar UIDAI e Installation and configuration of
4. sosire ieren an EA E E aa E EEA Ea EA Ea E EE ENSS 33 Enrolment Agency Operator oerrinne sae Nea E ENN ERA E ERN EA EER E EA 33 Technical Administrator ccccccccssssssscccccesssssnseececcessssssnseececcsesessnsseeecesseessaaseeeeseseeesaaeeeeeeseesssnaaes 34 VEET h oeer E Ee ee ee eee 34 Tntrod ceiear a E AE E mee 34 Resident aee E a A EE A O E E eee ee 34 COLET y AA AE AEE AE EO E EEE 35 Unique Identification Authority of India ets i N _ Aadhaar Enrolment Process j Appendix I Identification and Enrolment of the Introducer scssssscssssssssssscseessscseeesssseeeeess 36 Appendix IT Standards and Guidelines sscsssssssssssssccssssseccssssessssccesssscscesssscscssscscsssssscseesens 41 Appendix II A KYR Standards for Collecting Demographic Data eee eeeeeeeseeeeeeeeeneeeeeeeeeneeeeeaes 41 Appendix IB KY Rit oirir eE EEE Ee ss EE AAE NE E EEE a REEERE 43 Appendix II C The Enrolment Form s cessccessceesececsscecesceceseeceseeecsacecsseeceseesesaseesaeessanersseeesas 44 Appendix II D List of Documents for Verifying Pol PoA amp DOB eee eeseeeeseeeeeeeeeeneeseaeereeeeeee 45 Appendix III Checklist for Setting up Enrolment Centre sscccsssccssscssssscsssssssecssesssssenseeees 47 Appendix IV Resident s Queries Frequently Asked Questions ssscssssossssssssecssserssscnseeres 50 Appendix V Script for Enrolment Process
5. Aadhaar Enrolment Client e Avail Enrolment auth user and auth code and Register Enrolment Client e Maintain credentials of Operators and Supervisors and share Operator Supervisor enrolment ID UID with CIDR e Load pre enrolment residents data on enrolment stations laptop where applicable and test KYR application integration e Verifies the documents provided by the Resident against originals e Signs and seals the copies This role may be carried out by the Enrolment Agency Operator or Enrolment Agency Supervisor or the Registrar s Supervisor e Confirm the identity of the Resident by giving his her Aadhaar and fingerprints for verification in the case of Residents without documentary proof of identity e Provide demographic and biometric information e Provide authentic documentation such as Pol PoA amp DoB or be introduced by an Introducer Unique Identification Authority of India ow Aadhaar Enrolment Process 1 What are the roles of an Enrolment Supervisor 2 What are the roles of an Enrolment Operator 3 What data will the Introducer provide while confirming the identity of the Resident Unique Identification Authority of India 8 Aadhaar Enrolment Process AMM a AADHAAR In situations where a Resident is unable to provide proof of identity or proof of address they can be introduced for an Aadhaar number by a previously designated Introducer The Broad guidelines for creating a list of Introducers
6. data Unique Identification Authority of India o V Aadhaar Enrolment Process a AADHAAR Note Importing pre enrolment data into the Aadhaar client saves time during the enrolment process The Enrolment Operator only needs to enter the Registrar s id for example ration card number of a Resident in the enrolment client software The software displays some demographic data of the Resident This data can be changed a little on the request of the Resident for example spellings of names can be corrected initials can be expanded However if a Resident approaches the Enrolment Station and his her name details are not available in the Registrar s pre enrolment data the resident can still be enrolled for UIDAI If the Enrolment Operator sees inaccuracies in the data like males have been recorded as females it can be corrected e UIDAI provides a set of technical reference documents to the Registrar which is called the Technology Integration Toolkit This toolkit has a template a csv file in which pre enrolment data can be prepared e The pre enrolment data prepared by the Registrar as referred in Step 4 is imported into the enrolment client software e The Enrolment Agency tests the database on Enrolment Station laptops desktops in advance and ensures that it is accessible searchable e UIDAI will share pamphlets and other Aadhaar enrolment awareness material with Registrars The Registrar may change some of the
7. f the quality of any of the biometric images facial iris or fingerprint is not good in the first attempt the Aadhaar enrolment client software will show an error The Operator may have to repeat the process using the recapture option several times in order to get the required quality If the Operator is not able to capture the desired quality of image after the prescribed number of attempts the software provides a forced capture option In this case all sets of biometric data captured will be sent to CIDR for de duplication amp quality monitoring purpose e UIDAI will monitor the performance of Enrolment Operators and check the number of times an Enrolment Operator has sent forced capture biometric data or substandard biometric data to CIDR e During this entire procedure the Operator will ensure that the Resident does not feel any kind of discomfort ie The Enrolment Operator will ensure the following for biometric data capture e Picture of face is compulsory for all including infants Iris and fingerprint scans are compulsory for Residents above 5 years of age If the resident has a biometric exception any finger missing any eye missing an extra photo of the handicapped feature is captured and stored in the Aadhaar enrolment client In such cases the Enrolment Agency Supervisor signs off the exception with his or her fingerprint e The Operator shows the data entered to the Resident on a monitor facing the Residen
8. hold this IRIS Scanner and place it in front of your eyes and look into the eye piece of the device Keep looking at the lights on the left first followed by the one on the right Operator may have to help Resident to hold the device in the correct position Operator Is the left side light glowing Please keep looking at those lights and do not blink your eyes too much Please keep your eyes fully open Operator As soon as the Operator sees that the left eye scan is taken by observing the image on the computer monitor Please look at the light on the right side Please keep looking at those lights and do not blink your eyes too much Please keep your eyes fully open Operator checks that iris scan for both the eyes is complete Operator Eye scan is complete Resident hands over the IRIS Scanner Operator Thank you Operator Now will take your fingerprints showing the Finger print scanner Your left hand fingerprints will be captured first followed by your right hand The thumb prints will be taken simultaneously after that Can you place your left hand fingers on the platen of this machine like this demonstrates Resident places his left fingers on the finger print scanner Operator verifies the image on the computer screen Operator We have finished with your left hand thank you Now we will do the same with your right hand fingers Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 Sh
9. CIDR and will be monitored by the Registrars Enrolment Refers to the exercise of collection of demographic data after verification collection of biometrics and the allocation of the Aadhaar number after de duplication Enrolment Centre Refers to the premises located in the area where the enrolment is being carried out One Enrolment Centre can host multiple Enrolment Stations Enrolment Station Refers to an individual enrolment booth enclosure inside the Enrolment Centre The capture of demographic and biometric data is done in this Station Introducer They are the persons who will confirm the identity of the Resident not able to provide authentic documents by giving his her Aadhaar and fingerprints for verification Operator The person employed by the Enroler and engaged in the capture of Unique Identification Authority of India Oo Aadhaar Enrolment Process 4 OLA a AADHAAR Terms Description demographic and biometric Data Registrar The Registrars would include both Government and Private Sector Agencies which already have the infrastructure in place to interface with the public to provide specified services for example Insurance companies like LIC LPG marketing companies Rashtriya Swasthya Bima Yojna RSBY National Rural Employment Guarantee Act NREGA Public Sector Banks etc With Registrar UIDAI has entered into a Memorandum of Understanding for covering issues relate
10. Enrolment Centres The Enrolment Agency along with the Registrar will decide on the number of such mobile Enrolment Centres and also the duration for which they will function The list of difficult areas will be available with the State Government Unique Identification Authority of India x V Aadhaar Enrolment Process AADHAAR o eS ew LLS TN DHAAR Z or Enrolment Centre ee A Figure 4 Mobile Enrolment Centre e Each Enrolment Centre may have one or more Enrolment Stations laptops desktops and biometric devices to ensure that maximum numbers of Residents are enrolled The layout for an Enrolment Station is explained in the module titled Setting up an Enrolment Centre e The number of Stations can be decided by the Registrar based on the expected number of Residents in the area and number of days available for completion of enrolment in that area The Enrolment Agency needs to procure install configure and test the hardware and software to ensure they are working correctly This list is subject to change from time to time While setting up an Enrolment Centre the Enrolment Agency needs to check the latest list on the UIDAI website Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 Sha a AADHAAR List of hardware and software required are as follows Hardware Laptop desktop Iris capturing device Fingerprint capturing device Digital camera Extra monito
11. FEN TENN AADHAAR Training Module on Aadhaar Enrolment Process UIDAI Unique Identification Authority of India Aa amp x EN Aadhaar Enrolment Process AADHAAR This training manual introduces the learner to the Aadhaar enrolment process The module is meant to give all its users a firm grounding on the various stages in the enrolment process The manual starts with the hierarchical structure of the various entities involved in the enrolment process A major portion of this material describes in detail the various activities in carrying out enrolment for Aadhaar This module also covers various standards and guidelines prescribed by UIDAI Target Audience Registrar s Supervisor Enrolment Agency Supervisor Enrolment Agency Operator Technical Support Staff Dependent or Related Modules e Module 1 UIDAI and Aadhaar Unique Identification Authority of India 3 Aadhaar Enrolment Process o AMM a AADHAAR ODI CCUVES cisiccssssisdesscsscccsssssscctessssesesdsssevsssescutassdccsndssdecatsssdssasdesssesses asasdeceusedesddavassassecsessascedesaesesesssases 1 Enrolment Organizations for the UIDAL sccssccsssssssssssssscssecsssecsssesscssssssessssssesssscsssssssssssscesones 1 LOAI E AE E A r E EEOAE EEE 4 Outline of Enrolment and Aadhaar Delivery to Resident ccscccsssssssssscsscssscsesssscssesssscseessssceoes 5 L O Kii T AAA AE EE E EEEE E 5 Stage 1 Enrolment Agency sets up
12. IDR on delivering the envelope It is the Enrolment Agency s responsibility to ensure that the memory sticks are not tampered with e f CIDR does not receive the envelope within ten days of receiving the electronic update from the post office step 3 above during the client CIDR sync CIDR will instruct the enrolment client to re extract the data during next data export This entire process is transparent to the operator e CIDR will give an acknowledgement to the Carrier when it receives the envelope e CIDR checks for the correct number of memory sticks received by matching the envelope bar codes given in manifest file e Each memory stick s contents is checked against its Manifest for o Completeness of data by mapping against number of enrolment numbers o Correctness of data by checking the demographic and biometric details contained under each Enrolment Number e If the data in the memory stick is found to be correct the CIDR Database will be updated Unique Identification Authority of India Aadhaar Enrolment Process 4 OLA a AADHAAR e As soon as CIDR verifies that it has got the correct and complete data from the Enrolment Agency it deletes all data from the Enrolment Stations when they connect which is at least once in two days e f the data in a memory stick is corrupt incorrect then CIDR intimates the Enrolment station to resend the data e The data will again get copied to a memory stick which is then
13. ONO 0 A Resident has brought his ration card as Pol PoA Does he need an Introducer A Resident has a pre enrolment ID Does he need to get Pol PoA documents verified What is the advantage of having pre enrolment data What is an important step in enrolling a child who is less than 5 years old How are biometric exceptions recorded in Aadhaar Enrolment Client before they are captured using the biometric devices Who is a verifier What is the verifier s responsibility What do you understand by the term Financial Inclusion Why does the Introducer have to provide her his fingerprint as sign off When is the Enrolment Agency Supervisor s sign off required What is a Consent Letter The Operator must backup the contents of the hard disk of the computer at each Enrolment Station from time to time in an external hard disk If the data gets corrupted then the Enrolment Agency will need to re enroll the Residents which will be a loss to the Enrolment Agency Hence taking backup is extremely important It is recommended that this operation be performed at least twice a day Unique Identification Authority of India ie Aadhaar Enrolment Process 4 LA a AADHAAR e At the end of the day when all enrolments are complete the Operator will use the export option in the Aadhaar enrolment client software to transfer the data captured during the day to a memory stick rek Memory Stick A memory stick is a small d
14. Operator Opening an Aadhaar linked bank account will help in direct transfer of Government benefits to your account Operator Do you want us to share your information to other Government Agencies to avail more benefits Resident Yes Operator Thank you for your cooperation have completed all the entries will give you an acknowledgment slip with your Enrolment Id Please preserve this until you receive the letter from UIDAI containing your Aadhaar number will also require your signature on a consent letter for our records Operator puts his thumb impression and Submits the data Operator prints and hands over the Consent letter to the resident for his signature He himself signs and stamps the Acknowledgement slip and hands it over to the Resident Operator Please take this acknowledgement copy and keep it in safe custody until further communication is received Resident hands over the signed copy of the Consent letter to the operator Operator Thank you and have a nice day Resident Thank you and wish you the same Unique Identification Authority of India a 4 OLA a AADHAAR Terms Aadhaar Aadhaar Enrolment Process Description The UIDAI s mandate is to provide every Indian Resident a unique identification number linked to the Resident s demographic and biometric information which they can use to identify themselves anywhere in India and to access a host of benefits and services The number referred t
15. Operators and Supervisors enrolled into Aadhaar and registered with CIDR A 17 The pre enrolment data from the Registars if used is available for import on laptops A 18 If Registrar has additional fields to be captured then the KYR software for capturing the KYR fields is configured and tested B Centre B 1 Backup power supply generator of 2 KVA capacity for every five enrolment stations is kept in a centre B 2 Fuel to run the generators B 3 Printed enrolment forms for filling data available in sufficient numbers if used B 4 Bubble packed water resistant envelopes CD mailer for pen drive transfer to CIDR 2 Envelopes day centre Enrolment Centre should maintain a minimum stock of 20 days B 5 Preprinted pre addressed bar coded stickers for envelopes 2 day centre Enrolment Centre should maintain a minimum stock of 20 days B 6 Photocopier for xerox of resident s Pol PoA documents B 7 Data Backup of each station atleast twice a day on an external hard disk backup should be maintained for a minimum period of 60 days B 8 Adequate lighting fans amp power points for plugging various biometric devices available B 9 Local authorities informed of enrolment schedule B 10 Introducers informed of enrolment schedule B 11 Banner for the Enrolment Centre placed at entrance B 12 Posters depicting enrolment process in English amp the local language present in v
16. This enables CIDR to check the correctness and completeness of the data even before the memory stick is received Due to lack of connectivity it may not be possible to connect to CIDR immediately However the connection must take place at least once in two days Unique Identification Authority of India os ets Wi I _ Aadhaar Enrolment Process j e Manifest o Each time data is exported from the enrolment client a Manifest file is created which contains a list of Enrolment Numbers for all the enrolments done since last data export o When an Enrolment Station connects with the CIDR recommended every few days this manifest file is sent to the CIDR CIDR then knows what all files to expect and when o At the time of connection of the Enrolment Station computer with CIDR the enrolment client software automatically sends incremental updates Hence for example if the software has sent the manifests for record numbers 1 50 on week 1 on week 2 the software will send the manifests of records 51 onwards If CIDR finds that some of the records received on the memory stick are corrupt then the CIDR will instruct the enrolment client software to re send those records at the time of the next export Hence to continue with the previous example if records number 34 37 and 45 were found to be corrupt by CIDR on week 1 The same three records are also automatically sent with records 51 onwards to CIDR on week 2 o In future in case
17. a a AADHAAR Resident places his right hand Operator As soon as the Operator sees that the right hand fingers scanning is complete Thank you now please place the thumbs of both hands on the scanner Resident places both his thumbs on the scanner Operator As soon as the Operator sees that the thumb fingers scanning is complete Thank you The scan is now complete and the information has been captured and saved on the computer Operator We will now review the data that has been entered Please look at the screen in front of you Operator clicks on Review page in the application Operator reads out all the info displayed on the Review page Operator makes changes to the data if requested by the resident Operator Just 2 more questions and we are finished Do you want your bank account to be Aadhaar enabled Resident Yes No X Representative s of the empanelled bank s will be available at the Enrolment centre to help the Residents in opening accounts with the preferred bank If Yes In case only one Bank is empanelled Operator We will transfer your information to XYZ BANK for account opening In case of more than one Banks empanelled for that region Operator You can choose to open your account in one of the following banks List provided to Regsitrar Unique Identification Authority of India O a e a Y FA V Aadhaar Enrolment Process o AMM a AADHAAR If No
18. a list of all Introducers who have given consent and hands over to UIDAI These Introducers then get tagged to the Registrar as authorized Introducers e UIDAI will generate Aadhaar number for each Introducer as per the standard processes of UIDAI e UIDAI also needs to tag the Introducer data to respective Registrars to facilitate o Easy access to Introducers name while enrolling resident o Performance monitoring o Tracking of Introducers Unique Identification Authority of India Aadhaar Enrolment Process 4 LA a AADHAAR e On generating the Introducer s Aadhaar number and tagging it to the Registrar UIDAI will share the number the Introducer and the Registrar e UIDAI uploads the Introducer data in the Aadhaar enrolment client software to ensure the Introducers list is available during Resident Enrolment and to facilitate easy tracking and monitoring e Registrar Nodal Officer should initiate the process of Ongoing Monitoring amp Updates of Introducers Unique Identification Authority of India a Aadhaar Enrolment Process In this section you will find the following guidelines forms and lists A KYR standards for collecting demographic data B KYR fields C The Enrolment Form D List of documents for verifying Proof of Identity Pol Proof of Address PoA and Date of Birth DoB The following table lists the KYR Know Your Resident standards for collecting demographic data Infor
19. aa olment Process j e These documents need to be maintained by the Registrar at least for 7 years from the date of capture or as specified by UIDAI from time to time e In case of any legal requirements Registrar shall furnish necessary documents as required by UIDAI e The Enrolment Agency Operator will store the photocopies of the documents of the Resident e When pre enrolment database is available the Enrolment Operator can retrieve the Residents data by entering the Registrar s Identifier in the enrolment client software e This reduces the time required for an enrolment as the operator does not have to type all the information in the Aadhaar Enrolment Client s demographic screen A few examples of Registrar s Identifiers are as follows Ration card number Food and Civil Supplies Department as Registrar Job card number Rural Development Department as Registrar Policy number LIC as Registrar TIN RGI as Registrar Electoral Photo Identity Card EPIC number Election Commission as Registrar Permanent Account Number PAN number Income Tax Department as Registrar e The Enrolment Operator enters the verified demographic Resident data into the Enrolment software from the Enrolment Form 000000 e f data has been retrieved using Registrar s Identifier then Enrolment Operator checks and corrects or completes the Resident s demographic information Unique Identification Authority of India 8 Aadhaar E
20. an including locations and timeframe e Identify suitable locations for setting up enrolment centres e Setup mechanism for document verification either by Registrar s own personnel or by EA Personnel e Ensure pre enrolment data where applicable is available to Enrolment Agency e Ensure list of Introducers is available with their demographic biometric details and Aadhaar numbers e Ensure communication reaches the target beneficiaries residents e Provide template for paper based enrolment form containing KYR and KYR fields e Setup mechanism for periodic process and data quality audit e Audit of Enrolment Centre readiness e Audit of enrolment agency processes and their effectiveness e Verify Pol PoA DoB documents in case of document based verification Alternatively the EA personnel may be handed over this responsibility by the Registrar e Procure certified biometric devices e Procure other hardware and infrastructure for enrolments e Ensure enrolment software is installed on required laptops desktops e Ensure pre enrolment data is loaded on enrolment stations laptop where applicable e Ensure KYR software integration is done and tested e Ensure UIDAI processes and standards are followed e Assist Registrar develop enrolment schedules Unique Identification Authority of India ae a CW Aadhaar Enrolment Process AADHAAR e Work closely with the Registrar in enrolment publicity and awareness at grass root level
21. are as follows e The list of approved Introducers should go down till the village resident level so that the process of registration is not hampered due to lack of Introducers e At the ground level Residents should have access to multiple Introducers so as to avoid harassment by a single Introducer e The Registrars need not keep the list of approved Introducers limited to their own department organization village teachers anganwadi workers ASHA workers postmen and even representative of local NGO s could be appointed as approved Introducers by Registrars AS an example in NREGA there are a number of NGOs involved in NREGA social audit and the Registrars could nominate some of the representatives of these NGOs who work at the village level as the approved Introducers e Introducer list should include credible organizations which have traditionally been advocates of vulnerable communities to make sure goal of inclusion is truly achieved For example in the case of migrant workers their employers in large industries like construction mining etc or representatives of NGOs who work specifically for the welfare of migrant workers could be recognized as Introducers Unique Identification Authority of India o The steps of the Introducer Enrolment Process are as follows Step 1 UIDAI Shares List of Existing Introducers from the Region with the Registrar Step 2 Registrar Prepares List of Probable Introducers Step 3 Nodal Offic
22. d Enrolment Based on Parent Guardian Details Step 7 Enrolment Operator Checks if the Resident has any Biometric Exceptions like a Missing Eye or Finger Step 8 Enrolment Operator Captures Biometrics Facial Image IRIS and Fingerprints Step 9 Enrolment Operator Shows Data to the Resident for Validation and corrects if required Step 10 Enrolment Operator Checks if Resident Wants Financial Inclusion Step 11 In case resident has an existing bank account operator enters the bank account details Step 12 Enrolment Operator Provides Own Fingerprint to Sign off the Data Capture Step 13 Enrolment Operator Gets Supervisor s Sign off for Exceptions if any Step 14 Enrolment Operator gets Introducer s Sign off If enrolment is Introducer based Step 15 Acknowledgement and Consent for Enrolment Figure 5 Steps showing how the enrolment data is captured Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 OLA a AADHAAR There are two types of enrolment e Document based e Introducer based Document Based The Resident has the requisite documents containing name address and age or date of birth In this case the Verifier i e the Enrolment Operator or the Enrolment Agency Supervisor or the Registrar s Supervisor verifies the copies provided against the original documents Introducer Based The Resident does not have any document which provides e Proof of Identity Pol e Proof of Add
23. d to the implementation of the Aadhaar Project Unique Identification Authority of India oa Aadhaar Enrolment Process 4 OLA a AADHAAR Abbreviations Acronyms Term Definition NREGA National Rural Employment Guarantee Act MNREGA Mahatma Gandhi National Rural Employment Guarantee Act UID Unique Identification UIDAI Unique Identification Authority of India DoB Date of Birth PoA Proof of Address Pol Proof of Identity KYR Know Your Resident RSBY Rashtriya Swasthya Bima Yojna PDS Public Distribution System LIC Life Insurance Corporation MLA Member of the Legislative Assembly MP Member of Parliament MoU Memorandum of Understanding RDPR Rural Development and Panchayati Raj PAN Permanent Account Number ID Identity NREGS National Rural Employment Guarantee Scheme ATM Automated Teller Machine CGHS Central Government Health Scheme ECHS Ex Servicemen Contributory Health Scheme SSLC Secondary School Leaving Certificate IOCL Indian Oil Corporation Limited Unique Identification Authority of India
24. daa 4A Please use CAPITAL letters pua wre am nX Date Rais __ __ _ Part A Primary Details wiafie smash ame ama Date of Birth If not known Age _ _ aa fete __ aR wel oa ay _ Gender Male Female Transgender fear yoy Egi FRS Residential address mara yan c o douse No and name ay maip site Ar Street No and name Hee eft marie R AA Landmark qq Wear Village Town City 314 318 District fren State Pin code WR ft ars Part B Relation Details compulsory for children less than 5 years of age Reda arent 5 are ary pa aeal fore afari Name 414 Relationship Mother Father Wife Husband or Guardian AADHAAR enrolment number feat aren Am oe af ar deere SIR Sa HHT Part C Additional Information 4 a Garren Phone No Mobile No optional pa mais Aaga mais genia Email optional a geste Part D Financial Information facta sass want to link my existing bank A c to Aadhaar 4 men aed amp fe aR ada de are ow star are ais fear ay Branch aran A c No amm wen Name am IFSC Code ngyri ars Unique Identification Authority of India Aadhaar Enrolment Process 4 OLA a AADHAAR Following are the supporting documents containing name and photo for verifying Pol of the Resident OCONOARWNM Passport PAN Permanent Account Number Card Ration PDS Photo Ca
25. e banks e f the Resident already has a bank account at one of the scheduled commercial banks the Operator should capture the capture the required account details such as bank name IFSC code and account number e Incase the Resident wants to open a new account the Operator will mention the same in the Enrolment software An account will then be opened for that Resident in future The Enrolment Operator provides her his fingerprint as confirmation and sign off for the data that has been captured in the Aadhaar Enrolment Client The Enrolment Agency Supervisor s fingerprint may be needed if there are any exceptions such as missing finger or eye This would also be required if the biometric quality is not good and the forced capture option is used In case of Introducer based enrolment the Introducer will have to provide her his fingerprint as sign off confirming that the information captured is correct e The Operator prints the acknowledgement slip and the consent form e The Operator signs the slip and gives it to the Resident e The Resident signs the consent form and returns to the Operator e The Resident s consent is taken using his her signature thumb impression Unique Identification Authority of India a ets Iment Pri o INN iin Aadhaar Enrolment Process j The Consent Form along with the PoA Pol amp DoB proofs is then stored as per the procedures prescribed by the Registrar Qe _ Te oO O
26. ened for all residents including children e The micro ATM network will eliminate the need for the resident s physical proximity to the bank Benefits of Financial Inclusion e UIDAI is working at ensuring disbursal of social security benefits like o Pension o Scholarship o NREGA wages directly to these bank a c e Person to person immediate transfer of funds at low cost e Mobile top ups and similar other applications easily implemented even in villages Procedure for FI during Enrolment e Resident must carry her his Pass book to the Enroment centre in case she he wants to link an existing bank account to Aadhaar e The enrolment centre operator will enter the details of the resident s bank account in the demographic data screen of the Aadhaar Enrolment client e The details of the resident s existing bank account include Name of the Bank in full Name of the Branch in full Account Number Indian Financial System Code IFSC code of the branch e g BKID0004479 is Bank of India Gaya Branch G 10 00 e The enrolment centre operator will indicate that the resident wants FI by checking the relevant check box in the Aadhaar Enrolment client screen Unique Identification Authority of India a ets Aadhaar Enrolment Pr o ENN _ adhaa olment Process d e f the Resident agrees to be part of the scheme of financial inclusion then the Operator checks if the Resident has an existing bank account at one of th
27. er Finalizes the List of Introducers and Shares the Same with UIDAI Step 4 Registrar to Organize Camps for Enrolment Agencies and Field Affiliates Step 5 Nodal Officer Communicates Camp Details to Probable Introducers amp UIDAI Step 6 In Case of Difficulties UIDAI may Help Registrar in Getting Introducers Speedily Enrolled Step 7 Conduct Awareness and Training Programs for Introducers Step 8 Introducer will Enroll for UIDAI s Introducer s Program Step 9 Introducer signs consent form and hands over to Registrar Step 10 UIDAI Generates Aadhaar Number for Introducers and Tags them to Registrar Step 11 Share Aadhaar Number with Introducers and Registrar Step 12 Load Introducer Data for the Registrar Step 13 Ongoing Monitoring amp Updates Aadhaar Enrolment Process e UIDAI Nodal Officer can share the list of enrolled Introducers if any exist with the Registrar in the regions to be covered by the Registrar for the process of enrolment and issuing Aadhaar number e The list of probable Introducers should be prepared by following the guidelines issued by UIDAI and can include employees of Registrar the local administration bodies amp elected members CSOs amp NGOs to ensure the poor and unreached are covered The eligibility criteria for an Introducer are as follows e Introducer should have an Aadhaar number prior to appointment e Introducer must be easily accessible to residents e Introducer mu
28. evice in which data from the computer can be stored Memory sticks can be smaller than key chains They are also called Pen Drives USB Drives or Flash Drives e The memory stick must then be sent to CIDR This step is also known as First Mile Logistics The Enrolment Agency must enter into a tie up with a local courier service or post office henceforth referred to as Carrier to deliver the memory stick s to CIDR The entities involved in the first mile logistics include e Enrolment Agency e Carrier e CIDR Unique Identification Authority of India oe BAS BN iin Aadhaar Enrolment Process AADHAAR Step 1 Enrolment Agency packs the memory stick s Step 2 Enrolment Agency hands over the sealed envelope to the Carrier Step 3 Enrolment Agency send electronic update to CIDR Figure 8 Steps to show the First Mile Logistics e The Enrolment Agency seals and packs a memory stick in an envelope with pre printed barcode and pre printed address of CIDR before handing it over to the Carrier so that it can be delivered to CIDR The Enrolment Agency can decide to either pack each memory stick of every enrolment station in different envelopes or pack them together under one enrollment agency code The Enrolment Agency hands over the sealed envelopes to the identified Carrier As soon as the memory stick s have been dispatched the Enrolment station must be connected to CIDR through the Internet
29. given the relationship details For Residents with no document proof an Introducer should certify his her identity Unique Identification Authority of India Aadhaar Enrolment Process 4 OLA a AADHAAR The KYR fields are the additional fields required by the Registrar in addition to KYR fields can be collected by the Enroller while collecting the KYR fields The following is the example of some of the KYR fields 1 Marital Status Single Married Widow 2 Category SC ST Cat 1 Cat 2 Cat 3 GM 3 Highest Qualification 4 House Status Own Rented 5 Physically handicapped YES NO If Yes of Handicap 6 Occupation Govt Service Pvt Service Business Agriculture Self Employed Other 7 Driving License If Yes 4 wheeler 2 YES NO wheeler License No 8 EPIC Card No PAN NO 9 Bank Details if any Name of the Branch Savings bank Bank Acc No 10 LPG Gas Connection YES NO If Yes Consumer Number LPG Company 11 Ration Card YES NO BPL APL Card No No of Shop No Units Unique Identification Authority of India 8 a CW Aadhaar Enrolment Process AADHAAR UIDAI provides an enrolment form for collecting demographic data of the Residents The following is the specimen copy of the enrolment form 2 BAS arda ARE yeaa uiftreeer JAAN DAT SRT ART UHR ATUT ENROLMENT FORM an
30. ia a e ets Enrolment Pr N iin Aadhaar olment Process 7 21 Kissan Passbook 22 CGHS ECHS Card 23 Certificate of Address having photo issued by Member of Parliament MP or Member of the Legislative Assembly MLA or Group A Gazetted Officer on letterhead 24 Certificate of Address issued by Village Panchayat head or its equivalent authority for rural areas 25 Income Tax Assessment Order 26 Vehicle Registration Certificate 27 Registered Sale Lease Rent Agreement 28 Address Card having Photo issued by Department of Posts 29 Caste and Domicile Certificate having Photo issued by State Govt Following are the supporting documents for proof of DoB of the Resident Birth Certificate Secondary School Leaving Certificate SSLC Book Certificate Passport Certificate of Date of Birth issued by Group A Gazetted Officer on letterhead The following standards and guidelines are covered in the Working with Biometric Devices module PoONM gt e Biometric Data Capture Standards e Guidelines for Collecting Biometric Data e Handling of Exceptions The guidelines for Recording Demographic Data are covered in the Aadhaar Enrolment Client module Unique Identification Authority of India a Aadhaar Enrolment Process Registrar Enrolment Agency Enrolment Center Location Complete Address Enrolment Station Codes All Stations Enrolment Agency Supervisor Name
31. ication of Father Husband Guardian in the case of adults e No verification of Mother Wife Guardian in the case of adults Introducer Introducer Name Yes e Introducer s Name Aadhaar on the Details Introducer s form Aadhaar e Introducer s thumbprint endorsing the Resident in the Review tab of the enrolment client software In case Introducer is not present at the time of enrolment he she can review the list later amp endorse Contact Mobile Number No Details Email Address No A flag is maintained to indicate if Date of Birth DoB is verified If resident informs their DoB without any documentary proof the system considers it as declared In case exact DoB is not known Resident should indicate the age only Enrolment software has the provision to capture age amp calculate the year of birth For children below 5 years Father Mother Guardian s name at least one and Aadhaar or Enrolment ID is mandatory For children under 5 years of age biometric de duplication will not be done Hence their Aadhaar will be flagged as such until they are biometrically de duplicated at a later age Their Aadhaar will be linked to at least one of the parent s Aadhaar In the case the adult is not in a position or does not want to disclose the name of either Father Husband Guardian or Mother Wife Guardian select the flag in the enrolment software to indicate that Resident has not
32. isible places B 13 Grievance handling Helpline Number and other important numbers displayed prominently inside outside the enrolment centre B 14 The User Manual of the software is available for ready reference amp operators aware of the same B 15 Sponge for wetting and hand cleaning cloth is available Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 OLA a AADHAAR Desired Cc Other Logistics 0 1 Mobile phone Land phone Internet are available for immediate communication with UIDAI Registrars etc C 2 Extension box for Power Cord C 3 Water soap and towel for cleaning hands C 4 Drinking water facility available C 5 Sufficient number of tables and chairs for enrolment station operators C 6 Chairs benches available in shade for waiting enrolees C 7 Hall room spacious amp furniture organized to minimize movement of enrolee while capturing biometric information C 8 At least one station is suitable for physically challenged pregnant women women with infants and elderly enrolees This station is clearly marked with a visible banner C 9 Carry cases for all devices available C 10 Material for cleaning biometric instruments and laptops as specified by device manufacturers C 11 A separate enclosure to enrol purdah nasheen women available C 12 Sufficient no of operators available for job rotation amp pre
33. like your finger prints to authenticate such transactions Resident am glad to hear that OK The Resident hands over the form along with the verified Pol POA and DoB documents to the Operator Operator will go thru the documents to check what he has given Operator Thank You will start the enrolment by entering your data Operator will click on new enrolment button on the client application Operator will select the appropriate entries in the client application and enter the data from the Enrolment form Unique Identification Authority of India o l ets az ENN iin Aadhaar Enrolment Process j Operator Can you please show me your left and right hand Resident shows his left and right hand Operator has a look at the hands specifically the fingers and also the Resident s eyes to check whether he needs to note some exceptions in the enrollment Operator will now take your photograph Can you please sit upright Please look at the camera Please do not close your eyes Maintain a neutral expression Operator After capturing the facial image Thank you Operator Now will scan your eyes for images of your iris You will find that there will be two small lights which will glow one after the other when you look into the device One will be on the left hand side which will glow first Once the device captures your left iris the light on the right side will glow and your right iris will be captured Please
34. material in consultation with UIDAI so that they are more suited to the local population of Residents and the concept of Aadhaar enrolment is communicated effectively e The Registrar needs to ensure that the details of enrolment reach the grass root level of Residents It is essential to inform Residents about the timing and location of Enrolment Centres benefits of enrolling etc Unique Identification Authority of India 8 ets Aadhaar Enrolment Pr az ENN i adhaa olment Process i e The Enrolment Agency will help the Registrar in passing the message of Aadhaar and enrolment to Residents e The Enrolment Agency will not change or remove the material provided by Registrars UIDAI e Each Enrolment Agency will have Enrolment Operators Enrolment Supervisors and Technical Support personnel The Enrollment Agency will need to ensure that all these people are certified reg Certification A certification can be obtained by appearing for a test which is conducted by a certifying authority The test is carried out to assess participants for their proficiency in a subject a product or on a process On successfully passing the exam the authority issues a certificate to the participant UIDAI will have a list of certified personnel Operators Supervisors Technical Support personnel etc whose Aadhaar numbers have already been generated Example SIFY is the certifying authority for the enrolment staff at an Enrolment Agenc
35. mation Fields Verification Procedure Verification Required Name Yes e Any of the Pol documents Complete list is shown in the Appendix II D List of Documents for Verifying Pol Personal PoA amp DoB section Details e Introducer for people who have no documents Date of Birth No Gender No e Any of the PoA documents Complete list is shown in the Appendix II D List of Documents for Verifying Pol Residential Address PoA amp DoB section Address For Aadhaar letter Yes e Introducer for people who have no Details delivery and other documents communications e Address will be physically verified during Aadhaar letter delivery But Resident s physical presence not required during letter delivery Father s Husband s Conditional e Name of either Guardian s Name Father Husband Guardian or Father s Husband s Conditional Mother Wife Guardian is mandatory Parent Guardian s for all But an option will be provided Guardian Aadhaar _ to not specify in the case the adult is Details Mother s Wife s Conditional not in a position or does not want to Guardian s Name disclose Mother s Wife s Conditional e In the case of children both Name Guardian s and Aadhaar Enrolment ID any one of Aadhaar the two of at least one Unique Identification Authority of India a Aadhaar Enrolment Process a AADHAAR parent guardian is mandatory e No verif
36. nrolment Process I e The Enrolment Operator should check with the Resident if the RGI census officials have visited his her household for a population census survey and assigned a TIN e The Operator enters the TIN in the enrolment software In case of children below the age of 5 years one of the parents or guardian s name and Aadhaar number shall be recorded This is compulsory e If the child is being enrolled along with his her father mother guardian who has not enrolled for Aadhaar the Operator will first enroll the parent guardian and record the parent s Enrolment Number in the child s form Enrolment Operator checks to see if Resident s eyes and fingers are missing amputated and Enrolment Centre Supervisor verifies the same e f the Resident has any biometric exceptions these also have to be captured on the demographic screen in the form of biometric exceptions e Operator enters details of Missing Eye Indication or Missing Finger Indication as appropriate Unique Identification Authority of India Aadhaar Enrolment Process 4 OLA a AADHAAR TAN Biometric Exception Capture Missing Finger Click on specific part of the image to indicate biometric exception Ok Cancel Figure 6 Indicating the Biometric Exception in Aadhaar Enrolment Client e The Resident should be asked to sit with his her back upright and his her face towards
37. o until now as the UID has been named Aadhaar which translates into foundation or support Authentication The process of verifying the Aadhaar number of a Resident with reference to his her biometrics Authority Unique Identification Authority of India UIDAI Biometric Data Refers to the facial image IRIS and fingerprints scan collected by the Enroller from the Residents based on the standards prescribed by the UIDAI CIDR The CIDR will be the central data repository It will store Resident records issue unique identification numbers and verify authenticate and amend Resident data The CIDR will only hold the minimum information required to identify the Resident and ensure no duplicates De duplication The process of using the demographic and biometric data collected from a Resident to check against data so as to avoid duplicate enrolments Demographic Data Refers to the personal information such as Name Date of Birth Gender Address etc collected or verified by the Enrolling Agency based on the data fields prescribed by the UIDAI Enroler Enrolment Agency The Agency appointed by the Registrar for collection of the demographic and biometric data in the area assigned by the Registrar The Enrolment Agencies will be working on behalf of the Registrars and will be accountable to the Registrars The Enrolment Agency will directly interact with and enrol Residents into the
38. of Identity Pol Proof of Address PoA Date of Birth DoB documents for verification If the Resident is not carrying photocopies of these then the Enrolment Centre should provide the photocopies free of charge Refer Appendix II E for the list of applicable Pol PoA and DoB documents If pre enrolment data is used Registrar s Supervisor present at the Enrolment Centre will verify documents like Ration Card NREGA job card etc In case an enrolment form is used for filling demographic data then the Verifier will verify form details against Pol PoA DoB documents Verifier will then sign and stamp the photocopies of documents verified Based on Introducer system The Introducer can endorse a Resident and confirm that the Resident s information is correct by giving his her fingerprint in the Aadhaar enrolment client software s Review tab Legal action will be taken against the Introducer if the records are found to be false The following process will need to be defined by the Registrar The Registrar may store documents obtained from the Resident in o Paper based forms hardcopy or o Paper documents can be scanned online during the process of data capture or o Paper documents can be scanned offline and will be given a Document Identification Number DIN barcode for better tracking of documents at later stage Unique Identification Authority of India 8 ets Aadhaar Enrolment Pr INN _ adh
39. ons where Enrolment Centres can be setup These locations should be easily accessible for all Residents of the target area Some examples of such locations are schools Anganwadi Kendra Gram Panchayat etc Some points to consider while selecting locations for Enrolment centres o Accessibility Good approach roads streets ideally ground floor o Law amp Order Availability of police protection o Capacity Sufficient space in the form of compound or corridors for residents to wait comfortably o Basic Amenities Availability of electricity water o Logistics Support Courier services Internet services stationary fuel for generators e Enrolment Agencies will actually setup the Enrolment Centres while the Registrar will ensure that all the guidelines and standards are being met e The Registrar checks that the house hut building where the Enrolment Centre is setup does not leak rain water or have other defects in construction This care must be taken to ensure comfort of Residents who will come for enrolment and to prevent damage to the computers and other equipments e The Registrar will help the Enrolment Agency contact the local administration e g head of the village Panchayat to seek assistance in setting up the Enrolment Centre and running the enrolment process e f Residents live in difficult to reach areas and villages where proper premises are not available then it may be necessary to have mobile and temporary
40. or during the enrolment process Operator Greets the resident Good Morning Good Evening Good Afternoon Namaste Operator Please have a seat Have you filled the enrolment form Resident Yes have but have a few questions regarding the information that is required Operator Of course Please tell me what is it that you want to know Resident What is the benefit of enrolling for an Aadhaar number Operator Typically whenever you want to avail of some service you have to produce different types of documents to prove your identity Aadhaar will be one point of verification for identity You will be able to access some of the government benefits more easily and other services such as opening a bank account obtaining a mobile phone connection etc Resident OK But why do you need the details of my bank account Operator UIDAI envisages financial inclusion for all residents of India specially the poor and underprivileged such that the benefits from various social security schemes such as pension NREGA wages etc go directly to the right beneficiary s account UIDAI will facilitate opening of bank accounts for such persons Resident That is fine but already have an account and don t need another one Operator agree However your existing account could be Aadhaar enabled meaning that in the near future you would be able to carry out operations like transfer of funds remotely by using biometric information
41. or example in an Enrolment Centre data audit it is checked if the data is being recorded by the Enrolment Operator in the computer as per the guidelines set by the UIDAI 1 What are the guidelines that a Registrar must follow in order to identify suitable locations for setting up Enrolment Centres List some items of hardware deployed by the Enrolment Agency Which software can be provided to the Enrolment Agency by the Registrar What is pre enrolment data What is the difference between KYR and KYR Who will ensure that all the requirements for setting up the Enrolment Centre have been met Who will audit and verify the Enrolment Centre s readiness to start enrolling Residents our wh Unique Identification Authority of India O Aadhaar Enrolment Process Steps for capturing Resident s information are as follows the first three steps are required only in cases where the Resident is not part of a pre enrolment database Step 1 Filling of Enrolment form KYR KYR data Step 2 Verifier verifies the Resident s Documents Step 3 If Resident Data is already in the Pre enrolment Database the Enrolment Operator imports the information into the Aadhaar Enrolment Client Step 4 Enrolment Operator Enters Updates the Resident Data in the Enrolment Software Step 5 Enrolment Operator Checks if the Resident has a TIN Provided by RGI Census team and Enters the TIN Step 6 If Resident is Less than 5 Years Ol
42. r for residents to verify their data 15 16 inches with a resolution above 1024 x 768s Memory stick for data transfer 4 GB pen drive is sufficient for 1 centre day i e about 5 stations Enrolment Centre should maintain a stock of 20 days Printer A4 laser printer must print photo with good quality receipt Data card Internet connectivity for enrolment client to be connected to the CIDR atleast once every few days Mobile phone land phone Internet availability for immediate communication with UIDAI Registrars Technical Support Centre etc Extension box for power cord Scanner optional as per Registrar s mandate Bar Code Reader optional as per Registrar s mandate Power generator Photocopier Software Windows XP with Service Pack 3 OR Windows 7 operating System KYR Application if available Aadhaar enrolment client software Antivirus Antispyware Antispam software KYR fields consist of additional data that a Registrar may want to capture The Registrar must provide suitable KYR application software which can capture these additional fields During the enrolment process the operator will use this application software to update the resident s information such that both KYR and KYR data are integrated If a Registrar already has the demographic data of its Residents beneficiaries in a digitized form database it can be imported into the Aadhaar enrolment client in a CSV format This data is called pre enrolment
43. r number to the Resident that has cleared the de duplication process and generates a letter informing the Resident of the same Unique Identification Authority of India Aadhaar Enrolment Process 4 Sha a AADHAAR This step is also known as the Last Mile Logistics After an Aadhaar number is generated by CIDR a letter with the Aadhaar number is printed and delivered to the Resident The Resident gives a confirmation receipt for the letter and CIDR updates its records Unique Identification Authority of India a Aadhaar Enrolment Process For all the tasks listed above there are number of people organization who will take on specific roles and responsibilities as follows UIDAI s Point of Contact Registrar s Point of Contact Registrar s Supervisor Enrolment Agency Management Enrolment Agency Supervisor Enrolment Agency Operator Technical Administrator Introducer Verifier Resident Here are the different types of roles and their responsibilities Provide process documents and enrolment software Empanel Enrolment Agencies Facilitate certification of biometric devices Provide training content Appoint a training and certification agency and provide testing content to this agency Provide required standards and guidelines Vet awareness and publicity content Provide document storage solution Unique Identification Authority of India es Aadhaar Enrolment Process AMM a AADHAAR e Define enrolment pl
44. rars An Enrolment Centre can have one or more Enrolment Stations An Enrolment Station comprises a computer laptop desktop with the enrolment client software installed biometric capture devices printers photocopiers and other devices as prescribed by UIDAI The Resident interacts with the Enrolment Operator at the Enrolment Station Enrolment Centres may be mobile for hard to reach areas temporary for the initial completion of enrolment of Residents of that region or permanent for ongoing enrolments and updates 3 Outreach Group The UIDAI along with the Registrars will also partner with civil society groups and community networks which will promote the Aadhaar number and provide information on enrolment for hard to reach marginalized and deprived populations such as tribal and homeless people Unique Identification Authority of India 8 Aadhaar Enrolment Process Aha a AADHAAR Oo Civil Society Outreach Group Civil Society Outreach Group Enrolment Enrolment Agency Enrolment a aeceeueeeeeeeseeeees Enrolment Centre Centre Enrolment Station Enrolment ____ Naa dececececevererereres Station Figure 1 Outline of Enrolment Hierarchy Enrolment Agencies will need to handle technical issues like failure of biometric devices These will be handled by the Technical Support team Enrolment Agencies will also have to handle queries from Residents For example
45. rd Voter Identity ID Driving License Government Photo ID Cards NREGS National Rural Employment Guarantee Scheme Job Card Photo ID issued by Recognized Educational Institution Arms License Photo Bank ATM Automated Teller Machine Card Photo Credit Card Pensioner Photo Card Freedom Fighter Photo Card Kissan Photo Passbook Central Government Health Scheme CGHS Ex Servicemen Contributory Health Scheme ECHS Photo Card Address Card having Name and Photo issued by Department of Posts Certificate of Identify having photo issued by Group A Gazetted Officer on letterhead Following are the supporting documents containing name and address for verifying PoA of the Resident OWONOARWN gt Passport Bank Statement Passbook Post Office Account Statement Passbook Ration Card Voter ID Driving License Government Photo ID cards Electricity Bill not older than 3 months Water bill not older than 3 months Telephone Landline Bill not older than 3 months Property Tax Receipt not older than 3 months Credit Card Statement not older than 3 months Insurance Policy Signed Letter having Photo from Bank on letterhead Signed Letter having Photo issued by registered Company on letterhead Signed Letter having Photo issued by Recognized Educational Instruction on letterhead NREGS Job Card Arms License Pensioner Card Freedom Fighter Card Unique Identification Authority of Ind
46. ress PoA e Date of Birth DoB In this case the Introducer will confirm the information provided by the Resident In both cases the Resident will fill the Enrolment form with the KYR and KYR information if available e The Enrolment Form format is given in Appendix II C e Basic information which is also referred to as Know Your Resident KYR information is given in Appendix II A e A Registrar may use the guidelines for recording demographic data which has been provided in Appendix II D e A Registrar can add more sections to it for capturing KYR fields Appendix II B e This enrolment form can be returned to the Resident after enrolment data is entered by the Operator in the Aadhaar enrolment client software e If the Resident has any difficulty in filling the Enrolment Form the Enrolment Operator can guide the Resident in filling up the form e The Enrolment Operator may take assistance from local support such as village officials field Inspector Introducer staff from Non Government Organizations NGOs Civil Society Outreach CSOs etc to help the Resident fill up the form Unique Identification Authority of India ow ets Iment Pr ENN iin Aadhaar Enrolment Process g Even if the Resident is part of Registrar s database his her data can be updated For example Resident may need to get his date of birth or address corrected etc Resident needs to carry original documents and a photocopy of Proof
47. sent to CIDR Quz gt SE Explain the steps in the transfer of data from the Enrolment Agency to CIDR What is a memory stick and how is it used by the Enrolment Operator What are the responsibilities of the Carrier Why does the Enrolment station need to connect online to CIDR What happens if the memory sticks do not reach CIDR within the given time fram OPons Unique Identification Authority of India 8 ets TE iin Aadhaar Enrolment Process The UIDAI generates Aadhaar rejection letters and gives to India Post for printing and dispatch Resident grievances related to rejections are addressed by the UIDAI Here are the steps Step 1 CIDR Checks for Duplicate Data Step 2 CIDR Matches Resident Enrolment Details with Existing Entries in the Database Step 3 CIDR Issues Aadhaar Number and Generates Letter Figure 9 Steps to show data de duplication and Aadhaar generation e CIDR checks the enrolment data for any duplicate entries This is called Data De duplication Biometric data is the basis for de duplication e f duplicate is found CIDR will reject data and generate letter informing Resident of duplication e f CIDR finds that there is some other error in a Resident s data then a letter is generated informing the Resident to go to the Enrolment Centre again and provide data once again re enroll e f there is no error or duplication then step 3 below is performed e CIDR issues an Aadhaa
48. st be above the age of 18 years e Introducer must not have a criminal record e For inclusion of certain marginalized groups representatives of NGO s working with the marginalized groups maybe appointed e Based on inputs received from the Registrar organization and affiliates in the field the Nodal Officer finalizes the list of Introducers and shares it with UIDAI e Registrar has to organize camps at a local level in co ordination with Enrolment Agencies and field affiliates Special camps may be organized to enroll the Introducers e Introducers are given sufficient prior notice so that they can attend camps Camps are conducted at convenient places Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 d AADHAAR e Incase the Registrar is not equipped to enrol the Introducer UIDAI may provide help to the Registrar to carry out such enrolments e Before enrolling Introducers UIDAI will conduct training programs on the guidelines for Introducing residents liabilities amp obligations of Introducers e This training program can be conducted on the day of enrolment itself e After attending the awareness and training program the Introducers enroll for the Introducer s program e The Introducers should be enrolled in the manner as defined in the Resident Enrolment Process e Introducers sign the consent form prescribed by UIDAI and hands over to the Registrar e Registrar prepares
49. t and if required reads out the content to the enrollee to ensure that all details captured are correct e The Resident agrees that the entered data is correct e Operator then corrects the errors pointed out and again shows the data to the Resident e f the Resident asks for correction of the data the Enrolment Operator has to make the correction in the enrolment client Software For example the Resident may ask for the spelling of his her name to be changed or initials expanded Thus the name K R Patil can be expanded to Keshava Rao Patil However major changes cannot be done without documentary evidence as per Pol PoA documents For example the surname of a Resident cannot be changed by the Enrolment Operator Unique Identification Authority of India 8 Aadhaar Enrolment Process 4 OLA a AADHAAR e Operator asks Resident if he she wants to participate in the scheme of financial inclusion FI by linking his her current bank account to his her Aadhaar number or by opening a new bank account on the basis of his her Aadhaar number Note Financial Inclusion Financial Inclusion Financial Inclusion Fl implies access to formal financial services e UIDAI plans to enable FI by facilitating the opening of bank accounts for all residents along with the issuance of the Aadhaar number e There would also be a provision to link the existing bank accounts of residents to the Aadhaar number Bank accounts can be op
50. the conversion of date of birth from the local calendar to the English calendar may be a Resident query to be resolved by the Enrolment Operator Unique Identification Authority of India a Aadhaar Enrolment Process UIDAI has set up a grievance handling contact centre where Residents can call all India toll free number 1800 180 1947 and get their queries resolved cui 1 Name three enrolment organizations working for the UDAI 2 Explain the outline of enrolment hierarchy Unique Identification Authority of India a Aadhaar Enrolment Process These are the main steps showing how an Enrolment Agency collects Residents data readies it to be sent it to UIDAI and how the UIDAI sends the Aadhaar number to the Resident Stage 1 Enrolment Agency sets up the Enrolment Centre A X Stage 2 Enrolment Agency Captures Residents Demographic and Biometric Data d Stage 3 Backup of Data Stage 4 Transfer of Demographic and Biometric Data Collected by the Enrolment Agencies to the CIDR Stage 5 Data De duplication and Aadhaar Number Generation by UIDAI A X g N Stage 6 UIDAI Sends the Aadhaar Number in a Letter to the Resident lt 4 Figure 2 Broad Outline of the Enrolment Process and Aadhaar Number Delivery to Resident Each of the steps is explained in detail in the following sections Qor S O 1 List the main stages in the Enrolment process Uniq
51. the Enrolment Centre ssscccssssssssssssccsssccescsscscesssscscessssceers 6 Oii h Beppe pppe erp rereerer reer ererrerrererrerrerrerrrerrerrerrerererrrrrerrerrerrrrrrrrrerrerrerereerrrrereererrererreerererrrerererererer errr cree rere 12 Stage 2 Data Capture Process ssscccsssssssssscsescsscscecsssccessssccesesscscessscescescsccscsssscsessesscsssessscessosoees 13 a y E E E E 23 Stage 3 Backup of Data siscisccsesscsccstaccstessacceccusascedevsascssevacsdesesavedsocsansssavoasedenssscedetesseevarasceesubessvesuasscssause 23 Stage 4 Transfer of Demographic and Biometric Data Collected by the Enrolment Agencies to the D E E N A E E E E E suessuessees 24 QUIZ AO A E E E E O A O A A O O E E A 28 Stage 5 Data De duplication and Aadhaar Number Generation by UIDAL cccsssssssssseeeseeee 29 Stage 6 UIDAI Sends the Aadhaar Number in a Letter to the Resident sssccsssssrssssscerssseee 30 Roles and Responsibilities csssscccsssssscsssssescsscsccssscceessssccesssscscesssssscesssscscsssscssssssccesssssssssessess 31 UIDAT s Point of Contact ccccccssccceccccessssnseeeeeeceeeesssseeeeeeeseseessseeeeeeeceseesseeeeeeeesessesseeeeeeeeseeesaaee 31 Repisttar s Point of Contact sss c000 hie cetaiivent io s a ed EEE E E E E E 32 Registrar s Supervisi keepin e E E E E A E R 32 Enrolment Agency Management ooruri iicrcie reies cineri t ee trag eKA A EEEE EEEE NE ENE 32 Enrolment Agency Supervisor
52. the Enrolment Centre has sufficient Internet bandwidth connectivity then the manifests and the records are sent to CIDR over the Net without the need of memory sticks H Note Manifest A Manifest is like a summary For example a Manifest of a book will contain information such as total number of pages in the book number of pages in each chapter title of each chapter So for example if you send a book by post to your friend you can also send its Manifest by email When your friend receives the book he she compares the book with the Manifest to check that what you sent is exactly what your friend received no missing pages no missing chapters Similarly the Manifest of Resident data will contain the Enrolment Number Registrar Number etc Unique Identification Authority of India o Aadhaar Enrolment Process 4 d AADHAAR Note Connect sync Enrolment Station laptop to Internet amp CIDR at regular intervals at least once in 2 days to Send electronic updates manifest to CIDR Receive updates from CIDR to resend any corrupt missing data Delete enrolment records for which Aadhaar already generated Update list of Introducers Download new software releases Master data management e The Carrier must ensure safe delivery of the envelopes to CIDR e The Carrier must ensure that the sealed envelopes are delivered to CIDR within 10 days of receipt e The Carrier must obtain an acknowledgement from C
53. the camera Unique Identification Authority of India 8 Aadhaar Enrolment Process LA a AADHAAR AS N N 2 Figure 7 Residents face image is captured e There should be a white background behind the Resident while the face photograph is being taken Adequate lighting should also be provided such that the face should not have shadows or glares e If the Resident has Missing Eye Indication or Missing Finger Indication these should be captured as photographs using the camera through the Aadhaar enrolment client In case of missing eyes iris a photograph of the Resident showing the biometric exception should be taken In case of missing fingers a picture with palm facing the camera should be taken e The images of both Iris should be captured e The fingerprint scans of all ten fingers are to be captured e The fingerprints must be captured in the sequence of slaps of four fingers of left hand right hand followed by the two thumbs e f required the Operator will ask Resident to clean her his hands using water and then dry them with a towel The Operator with the Resident s permission may help the Resident to press the fingers a little harder on the scanning area e Operator will position and help the Resident with the biometric devices to get good quality iris and facial images Unique Identification Authority of India o a e SJ Y Tm V Aadhaar Enrolment Process O AMM a AADHAAR e
54. tries amp their undertakings committees such as but not limited to Registrar General of India RGI under Ministry of Home Affairs Oil PSUs under Ministry of Petroleum e Large Public amp other organizations such as but not limited to Public sector banks Public sector insurance organizations Public sector telecom organizations Other banks Other insurance organizations Unique Identification Authority of India 4 a e a Y FA V Aadhaar Enrolment Process o AMM a AADHAAR Other telecom organizations The Registrar may already have a database of demographic information of Residents For example if the PDS is the Registrar for a particular state then the pre existing database available with the Registrar will be the Ration Card number and the associated details like name address age etc of the Resident This can be used as the pre enrolment data It is the responsibility of the Registrar to collect biometric data through Enrolment Agencies and ensure that UIDAI standards are followed while collecting demographic and biometric information 2 Enrolment Agencies Enrolment Agencies are hired by Registrars and will directly interact with and enroll Residents Enrolment Agencies could be third party agencies that are empanelled by the UIDAI or they could be existing offices of the Registrar like the LIC using its own offices and staff etc Enrolment Agencies will set up Enrolment Centres on behalf of Regist
55. ue Identification Authority of India a Aadhaar Enrolment Process 4 Sha a AADHAAR The steps for setting up an Enrolment Centre are as follows Step 1 Enrolment Agency in consultation with Registrar Identifies Suitable Locations where Enrolment Centres may be Setup L J fa gt Step 2 Enrolment Agency in consultation with Registrar Decides Number of Stations for L Each Enrolment Centre 7 Step 3 Enrolment Agency Deploys Required Hardware Devices and Software A X fa N Step 4 Registrar loads KYR Application and provides Residents Pre enrolment Data If Available D g YS Step 5 Enrolment Agency Loads Residents Pre enrolment Data on the Computers of Enrolment Stations A h Step 6 UIDAI Provides Content to the Registrar for Awareness and Publicity d g X Step 7 Registrar Creates Awareness among Residents rc Step 8 Enrolment Agency Helps Registrar in Creating Awareness among Residents X d a gt Step 9 Enrolment Agency Ensures Availability of Certified Operators and Supervisors X d a gt Step 10 Enrolment Agency Ensures Site Readiness and Fills Checklist lt d gt Step 11 Registrar Audits Site Readiness X Figure 3 Steps showing how an Enrolment Agency sets up the Enrolment Centre Unique Identification Authority of India o Aadhaar Enrolment Process e The Registrar checks for appropriate locati
56. venting operator fatigue C 13 Lady operators volunteers to assist women enrolees C 14 Security arrangement in place to stop enrolees from carrying bags suitcases or any other material into the enrolment centres C 15 Aramp is provided for disabled and old age people C 16 First aid kit available C 17 ORS kit available for areas in extreme heat conditions C 18 GPS Receiver USB built in Enrolment Centre Health amp Safety Considerations D 1 All the electrical equipment are properly earthed D 2 All wiring on the floor or along the walls properly insulated D 3 Wiring required for the generator backup and for connecting the various devices used for enrolment neatly organized D 4 Fuel for generator or any other inflammable material stored away from the enrolment area D 5 Fire safety equipment available handy D 6 Power generator kept sufficiently away from the enrolment stations Unique Identification Authority of India 8 ets haar Enrolment Pri i I ii Aadhaa olment Process 7 D 7 aware of the same Local Emergency Help numbers available at the Centre amp operators Date Sign Check UIDAI website for the latest updates Unique Identification Authority of India 8 Aadhaar Enrolment Process A resident has come to an Enrolment centre to enroll for Aadhaar The following dialogue ensues between the resident and the operat
57. y An on line test will be conducted to certify the competency of the enrollment staff This test will be for 90 minutes and the candidate will be informed of his her test score immediately and a certificate will be generated This test will be available in over 400 centres across India e t is recommended that every six Enrolment Centres should have a group of certified Technical Support personnel located nearby so that any problems with the equipments at the Enrolment Centre can be attended to immediately e In every Enrolment Centre the number of certified Operators should be more than the number of Stations This would allow job rotation and thus prevent the Operator from getting tired This arrangement helps avoid errors and maintains overall quality of data Unique Identification Authority of India e Aadhaar Enrolment Process 4 OLA a AADHAAR e Enrolment Agency will ensure that the Enrolment Centre is setup as per the checklist provided for setting up the Enrolment Centre Appendix Ill Checklist for Setting up Enrolment Centre has the checklist This checklist may be updated by UIDAI from time to time The Enrolment Agency should refer to UIDAI s website periodically for the latest checklist e The Registrar s Supervisor will also verify the setup and sign off the checklist An audit is a process where one or more people check to see if the correct procedures are being followed while doing some work F
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