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        eMedNY Subsystem User Manual
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1.                 arar          29   3 4 Section TWO Provider NotiiCatiON      uuu l                          iama E                  30  3 4 1 Provider Notification Field Descriptions              31   3 5 SECTION Whee        peu                                                              32  3 5 1 Claim Detail Page Field                                   r    r    36  3 5 2 Explanation of Claim Detail Columns                                                                    a    36  3 5 3  Subtotals Totals Grand Totals                                                   a rrarsrnrrsssssssssssssssssssssssssssssssssnsssssssssssssssssssssasssssa 38   3 6 Section Four     Financial Transactions and Accounts Receivable                                                                           40  3 6 1 Financial Transactions                                                                 40            42   3 7 Section  Five   Edit  Error                                l u u n                    44  Appendix A Claim 138  21  5 ull u                              45    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 2 of 47        _ CLAIMS SUBMISSION    For eMedNY Billing Guideline questions  please contact  the eMedNY Call Center 1 800 343 9000     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 3 of 47    eee PURPOSE STATEMENT    1  Purpose Statement    The purpose of this document is to assist the provider community in understanding and complying with the New 
2.       TION E w                              MEDICAL ASSISTANCE  TITLE XIX  PROGRAM           ABC RESIDENTIAL HEALTH CAR nais E      EIMAN STREET   REMITTANCE STATEMENT FINANCIAL TRANSACTIONS    ANYTOWN  NEW YORK 11111 PROY ID  0012345 122456 7890  REMITTANCE NO  O7 020000001    FINANCIAL FISCAL  Oh    TRANS          DATE AMOUNT  RECOUPMENTREASON DESCRIPTION 05 08 10                REAS      ON CODE  2010050502 2004 T PTT    NET FINANCIAL AMOUNT TERT NUMBER OF FINANCIAL TRANSACTIONS     XXX       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 40 of 47      REMITTANCE ADVICE    3 6 1 1 Explanation of Financial Transactions Columns    FCN    The Financial Control Number  FCN  is a unique identifier assigned to each financial transaction     Financial Reason Code    This code is for DOH CSC use only  it has no relevance to providers  It identifies the reason for the recoupment     Financial Transaction Type    This is the description of the Financial Reason Code  For example  Third Party Recovery     Date    The date on which the recoupment was applied  Since all the recoupments listed on this page pertain to the current  cycle  all the recoupments will have the same date     Amount    The dollar amount corresponding to the particular fiscal transaction  This amount is deducted from the provider   s total  payment for the cycle     3 6 1 2 Explanation of Totals Section    The total dollar amount of the financial transactions  Net Financial Transaction Amount  and the 
3.    New York State  Electronic Medicaid System  B04 Billing Guidelines    RESIDENTIAL HEALTH CARE    Version 2010   01 5 31 2010    TT   TABLE OF CONTENTS    TABLE OF CONTENTS    1                lbs EE           4  2   Clamis    uu MM       5  2 1 Fl CI O NG C p uu u                                           5  2 2            lai                   y      ua u uuu                6  2 2 1 General Instructions for Completing Paper                                                                                 6   2 3      a ESI edi u                    o mu u u uuu 8  2 4 Residential Health Care Services Billing                                               8  2 4 1 Instructions for the Submission of Medicare Crossover                                                    8   242 UB O4 Claim Form Field Instructions                                                              9   3  Explanation of Paper Remittance Advice               5                                23  3 1 Section One  NiedicalidCh  ecku uuu uu                                                       24  31 1 Medicaid Check St  b Field                 cecus dise        cece toe    ee 25  3 1 2 Medicaid Check Field Descriptions             l                     25   3 2 Section One ERE            TREE 26  3 2 1 EFT Notification Page Field                                              r    27   3 3 Section One   SUMMOUT   NO Payment  oseca 28  3 3 1 Summout  No Payment  Field Descriptions                                
4.  2 3   Exhibit 2 4 2 3    4T PE OF BILL       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 10 of 47    CLAIMS SUBMISSION    Statement Covers Period From Through  Form Locator 6         When billing for one date of service  enter the same date in the FROM and THROUGH boxes or leave the  THROUGH box blank        When billing for multiple dates of service  enter the first service date of the billing period in the FROM box and  the last service date in the THROUGH box  The first and last service dates must be in the same calendar month     Dates must be entered in the format MMDDYYYY   Non Occupant Care    In order to properly identify each date of service  the FROM and THROUGH dates must be inclusive  All services  included in the FROM and THROUGH fields must indicate the same number of hours and must be for consecutive days    within the same month     If services rendered do not have a consistent number of hours scheduled for any given period  then each service day  must be billed separately     NOTES        Claims must be submitted within 90 days of the date of service entered in this field unless acceptable  circumstances for the delay can be documented  Information about billing clqims over 90 days or two years  from the Date of Service is available in the All Providers General Billing Guideline Information section  available at www emedny org by clicking on the link to the webpage as follows  Information for All Providers            not include full days cove
5.  met        The provider cannot directly bill the insurance carrier and the policyholder is either unavailable or uncooperative  in submitting claims to the insurance company  In these cases the LDSS must be notified prior to zero filling   The LDSS has subrogation rights enabling it to complete claim forms on behalf of uncooperative policyholders  who do not pay the provider for the services  The LDSS can direct the insurance company to pay the provider  directly for the service whether or not the provider participates with the insurance plan  The provider should  contact the third party worker in the LDSS whenever he she encounters policyholders who are uncooperative in  paying for covered services received by their dependents who are on Medicaid  In other cases providers will be  instructed to zero fill the Other Insurance payment in the Medicaid claim and the LDSS will retroactively pursue  the third party resource       The patient or an absent parent collects the insurance benefits and fails to submit payment to the provider  The  LDSS must be notified so that sanctions and or legal action can be brought against the patient or absent parent       The provider is instructed to zero fill by the LDSS for circumstances not listed above     The example in Exhibit 2 4 2 8 illustrates a correct Other Insurance Payment entry   Exhibit 2 4 2  8    99     VALUE CODES  CODE AMOUNT    100   00       Medicaid Covered Days   Value Code 80  Value Code    Code 80 should be used to indi
6.  org     Form Locators in this manual for which no instruction has been provided have no Medicaid application  These Form  Locators are ignored when the claim is processed     2 4 Residential Health Care Services Billing Instructions    This subsection of the Billing Guidelines covers the specific NYS Medicaid billing requirements for Residential Health  Care providers  Although the instructions that follow are based on the UB 04 paper claim form  they are also intended  as a guideline for electronic billers to find out what information they need to provide in their claims  in addition to the  HIPAA Companion Guides which are available at www emedny org by clicking on the link to the webpage as follows     eMedNY Companion Guides and Sample Files     It is important that providers adhere to the instructions outlined below  Claims that do not conform to the eMedNY  requirements as described throughout this document may be rejected  pended  or denied     2 4 1 Instructions for the Submission of Medicare Crossover Claims    This subsection is intended to familiarize the provider with the submission of crossover claims  Providers can bill claims  for Medicare Medicaid patients to Medicare  Medicare will then reimburse its portion to the provider and the  provider s Medicare remittance will indicate that the claim will be crossed over to Medicaid     Claims for services not covered by Medicare should continue to be submitted directly to Medicaid as policy allows  Also   Medicare P
7. 345C               gt              m  gt     64 DOCUMENT CONTROL NUMBER 65 EMPLOYER NAME              ra omer  DN  wei 1234567890       T      Last SMITH First SMITH       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 46 of 47      EMEDNY INFORMATION       eMedNY is the name of the electronic New York State Medicaid system  The eMedNY system allows  New York Medicaid providers to submit claims and receive payments for Medicaid covered  services provided to eligible clients     eMedNY offers several innovative technical and architectural features  facilitating the  adjudication and payment of claims and providing extensive support and convenience for its  users  CSC isthe eMedNY contractor and is responsible for its operation     The information contained within this document was created in concert by eMedNY DOH and  eMedNY CSC  More information about eMedNY can be found at www emedny org     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 47 of 47    
8. AL HEALTH CARE    Page 44 of 47    5 31 2010      APPENDIX A  CLAIM SAMPLES    APPENDIX A  CLAIM SAMPLES    The eMedNY Billing Guideline Appendix A  Claim Samples contains images of claims with sample data     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 45 of 47       APPENDIX A  CLAIM SAMPLES    Residential Health     UB 04 Sample Claim    APPROVED OMB NO  0938 0279  3a PAT  CNTL  AB1234567 4 TYPE OF BILL  b  MED  RECS         Anytown       11111   STATEMENT COVERS PERIOD      04012007        PATIENTNAME T 3     SPATEENTADDRESS T s          5          WILLIAM      mL                 12          13 HR 14 TYPE 15 SRC 18 19 20 21 22 23 24 25 26 STATE  o     Up upa    31 OCCURRENCE OCCURRENCE     OCCURRENCE M OCCURRENCE 35 OCCURRENCE SPAN OCCURRENCE SPAN  CODE DATE CODE DATE CODE DATE COD 3 DATE CODE FROM THROUGH CODE FROM THROUGH    1 Anytown Residence                         a      Y            c ow    a    LL l L ae                     Se    38 VALUE CODES VALUE CODES 41 VALUE CODES  E AMOUNT AMOUNT CODE AMOUNT    10 0          4  wo    10    1  2  j  4  9  6  f  8  9   11   19   21   22         12  13  14  15  16  1   18    29       RS AS N  lt        lt                       lt          s lt                     e                                 d   QG N   C       TOTALS                        seem    Blue Cross  Medicaid OTHER  PRV ID      58 INSURED S NAME     D9PREIU60 INSURED   S UNIQUE ID GROUP NAME 62 INSURANCE GROUP NO      81GROUPNAME    A None  B AB12
9. ANCE STATEMENT    al    ee                                                 REPTED 2115 0  Mme Uu DAYS               Lo INSURANCE   DAYS DAYS PAYMENT   7            22  0 00   0 387 81  2 00   2 387 81  00   0 387 81  00   0 387 81  2 00   2 288 77  0    0 00    0 00    0 00       0 00    0 00    1551 24  E2 04   0 00  E2 04     NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS    RESIDENTIAL HEALTH CARE    Page 33 of 47    FATIENT  PARTICIPATION  REPORTED   C DEDUCTED    1    1    OTHER    0 00    0 00    0 00    0 00    0 00    0 00    PAGE 03  DATE 05 31 10  CYCLE 1710    ETIN    NURSING HOME   PROV ID  Q0122455 12245578530  REMITTANCE       OF 020500007    AMOUNT    INSURANCE CHARGED    AMOUNT STATUS ERRORS  FAID  387 81  287 81  287 81  287 81  287 81  287 81  387 81  287 81  387 81  ADJT ORIGINAL CLAIM  387 81  PAID 08 11 2010  298 77  298 77    FAID  FAID            PAID    ADJT      PREVIOUSLY PENDED CLAIM       NEW PEND    5 31 2010    CLIENT NAME  ID NUMBER    SAMPLE  XX12345X    EXAMPLE  XXBTEXIX    TO  ABC RESIDENTIAL HEALTH CARE    123 MAIN STREET                    NEW YORK 11111       PATIENT ACCOUNT  NUMBER    OF AMR 1 12 3 0  CFIC1 20387 5    OTA 1 1 1 0  CFIC1 20345 5    TOTAL AMOUNT ORIGINAL CLAIMS    MET AMOUT ADJUSTMENTS  MET AMOUNT VOIDS  NET AMOUNT VOIDS   ADJUSTS       Exhibit 3 5 3    DICAID           AL CHE INTE RIT  INFORMATION               MEDICAL ASSISTANCE  TITLE XIX  PROGRAM  REMITTANCE STATEMENT    SERVICE  DATES  FROM  THR
10. H CARE    123 MAIN ST  ANY TOWN NY 11111  ABC RESIDENTIAL HEALTH CARE 51452 20    PAYMENT IN THE ABOVE AMOUNT WILL BE DEPOSITEDVIA AM ELECTRONIC FUNDS TRANSFER     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 26 of 47      REMITTANCE ADVICE    3 2 1 EFT Notification Page Field Descriptions  Upper Left Corner    Provider s name  as recorded in the Medicaid files     Upper Right Corner  Date on which the remittance advice was issued  Remittance number    PROV ID  This field will contain the Medicaid Provider ID and the NPI    Center  Medicaid Provider ID NPI Date  Provider s Name Address    Provider   s Name     Amount transferred to the provider   s account  This amount must equal the Net Total Paid Amount  under the Grand Total subsection plus the total sum of the Financial Transaction section     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 27 of 47          REMITTANCE ADVICE    3 3 Section One   Summout  No Payment     A summout is produced when the provider has no positive total payment for the cycle and  therefore  there is no    disbursement of moneys     Exhibit 3 3 1    TO  ABC RESIDEHTIAL HEALTH CARE   DATE  05 31 2010                 1 77    MANAGEMENT  INFORMATION  amp tYSTEM    HO PAYMENT WILL BE RECEIVED THIS CYCLE  SEE REMITTANCE FOR DETAILS     ABC RESIDENTIAL HEALTH CARE  123 MAIN ST  ANYT OWN NY 11111    RESIDENTIAL HEALTH CARE  Version 2010   01  Page 28 of 47    5 31 2010    REMITTANCE ADVICE    3 3 1 Summout  No Payment  Field De
11. IAL HEALTH CARE    Version 2010   01 5 31 2010  Page 24 of 47      REMITTANCE ADVICE    3 1 1 Medicaid Check Stub Field Descriptions  Upper Left Corner    Provider s Name  as recorded in the Medicaid files     Upper Right Corner  Date on which the remittance advice was issued  Remittance Number    PROV ID  This field will contain the Medicaid Provider ID and the NPI    Center  Medicaid Provider ID NPI Date    Provider s Name Address    3 1 2 Medicaid Check Field Descriptions  Left Side  Table    Date on which the check was issued  Remittance Number  Provider ID No   This field will contain the Medicaid Provider ID and the NPI    Provider s Name Address  Right Side    Dollar amount  This amount must equal the Net Total Paid Amount under the Grand Total subsection plus the total sum  of the Financial Transaction section     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 25 of 47        REMITTANCE ADVICE    3 2 Section One   EFT Notification    For providers who have selected electronic funds transfer  or direct deposit   an EFT transaction is processed when the  provider has claims approved during the cycle and the approved amount is greater than the recoupments  if any   scheduled for the cycle  This section indicates the amount of the EFT     Exhibit 3 2 1    TO  ABC RESIDENTIAL HEALTH CARE    DICAID 247E 2531 219  REMITTANCE NO  07080800001    MANAGEMENT PROV ID  001234561 23 4567 e90  INFORMATION SYSTEM       00123456 0123456709 05 31 2010  ABC RESIDENTIAL HEALT
12. IAL HEALTH CARE  Version 2010   01 5 31 2010  Page 14 of 47        _ CLAIMS SUBMISSION    Patient Participation  NAMI    Value Code 23  Value Code    Code 23 should be used to indicate that the patient   s Net Available Monthly Income  NAMI  amount is entered under  Amount     Value Amount  Enter the NAMI amount approved by the local Social Services agency as the patient   s monthly budget  In cases where    the patient   s budget has increased  the new amount  rather than the current budgeted amount  should be entered  If  billing occurs more than once a month  enter the full NAMI amount on the first claim submitted for the month as  illustrated in Exhibit 2 4 2 7     Exhibit 2 4 2 7             VALUE CODES  CODE AMOUNT     s   ow _       NOTE  For retroactive NAMI changes  an adjustment to the previously paid claim needs to be submitted  These  adjustments can only be submitted when approval for a budget change has been received from the LDSS     Other Insurance Payment   Value Code A3 or B3    If the patient has insurance other than Medicare  it is the responsibility of the provider to determine whether the service  being billed for is covered by the patient s Other Insurance carrier  If the service is covered or if the provider does not  know if the service is covered  the provider must first submit a claim to the Other Insurance carrier  as Medicaid is  always the payer of last resort     Value Code    If applicable  code A3 or B3 should be used to indicate that the amou
13. Locator 63     If the service requires Prior Approval  enter the 11 digit Prior Approval number here  The Prior Approval must be  entered on the line  A  B  or C  that corresponds to the line assigned to Medicaid in Form Locators 50 and 57  If the Prior  Approval number is entered on lines B or C  the word NONE must be written in the line s  above the Prior Approval line     Leave this field blank if the service does not require Prior Approval     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 20 of 47            CLAIMS SUBMISSION    NOTE  For information regarding how to obtain Prior Approval Authorization for specific services  please refer to  www emedny org by clicking on the link to the webpage as follows  Residential Health Manual     Document Control Number  Form Locators 64 A  B  C   Leave this field blank when submitting an original claim or a resubmission of a denied claim     If submitting an Adjustment  Replacement  or a Void to a previously paid claim  this field must be used to enter the  Transaction Control Number  TCN  assigned to the claim to be adjusted or voided  The TCN is the claim identifier and is  listed in the Remittance Advice  If a TCN is entered in this field  the third position of Form Locator 4  Type of Bill  must  be 7 or 8     The TCN must be entered in the line  A  B  or C  that matches the line assigned to Medicaid in Form Locators 50 and 57   If the TCN is entered in lines B or C  the word NONE must be written on the line s  abov
14. NSURANCE  DAYS PAYMENT    NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS    RESIDENTIAL HEALTH CARE    Page 32 of 47    MEDICAL ASSISTANCE  TITLE XIX  PROGRAM    ra              PAGE 02           0 31 10  CYCLE 1710    ETIN    NURSING HOME   PROV ID  00122456  1234567830  REMITTANCE       O7 020500001    OTHER AMOUNT    INSURANCE CHARGED    AMOUNT STATUS ERRORS  PAID    0 00 STET DENY 010220102   0 00    0 00 387 81 DENY 01023  0 00       PREVIOUSLY PENDED CLAIM       NEW PEND    5 31 2010      REMITTANCE ADVICE    TO   123 MAIN STREET  ANYTOWN  NEW YORK 11111    CLIENT NAME    ID NUMBER NUMBER    SAMPLE  XX12345X  EXAMPLE  XXBT220X  MODEL  XXSBT55X  SPECIMEN  XX87654X  STANDARD  DOE  XX65422X    17206 000000112 23 0  CPIC 1 00987 6  07206 000000111 1 0  CPIC1 00245 5  07206 000332456 0 0  CPIC1 00542 5  07206 004445555 0 0  CPIC1 00321 5  07205 007776546 0 1  CPIC1 00555 5  07205 007776546 0 2  CPIC1 00444 5    TOTAL AMOUNT ORIGINAL CLAIMS  NET AMOUT ADJUSTMENTS    NET AMOUNT VOIDS    TCN  PATIENT ACCOUNT    MES mE MEDICAL ASSISTANCE  TITLE AIA  PROGRAM  ABC RESIDENTIAL HEALTH CARE    SERVICE  DATES  FROM  THRU   DATA             10  ORC 1 0  04 06 10  05 02 10  O5 0O5 10  05 02 10  OO 10  05 02 10  DO 10  05 02 10  O57 10    NET AMOUNT VOIDS   ADJUSTS    Version 2010   01    FAID  PAID  PAID    RATE  CODE    381    381    381    381       0    0    0    0          Exhibit 3 5 2    DIC AID    MANAGEMENT                                           REMITT
15. OTALS  ANYTOWN  NEW YORK 11111 REMITTANCE STATEMENT PROV ID  00122456 1224567890  REMITTANCE       O7 020000007    REMITTANCE TOTALS     GRAND TOTALS  VOIDS   ADJUSTS 83 04  NUMBER OF CLAIMS  TOTAL PENDS 775 62 NUMBER OF CLAIMS  TOTAL PAID 1551 24 NUMBER OF CLAIMS  TOTAL DENY 775 62 NUMBER OF CLAIMS  NETTOTAL PAID 1462 20 NUMBER OF CLAIMS    Fi ks On M       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 35 of 47         REMITTANCE ADVICE    3 5 1 Claim Detail Page Field Descriptions  Upper Left Corner    Provider s Name Address    Upper Right Corner  Remittance page number  Date  The date on which the remittance advice was issued    Cycle number  The cycle number should be used when calling the eMedNY Call Center with questions about specific  processed claims or payments     ETIN  not applicable   Provider Service Classification  NURSING HOME  PROV ID  This field will contain the Medicaid Provider ID and the NPI    Remittance Number    3 5 2 Explanation of Claim Detail Columns  Client Name ID Number    This column indicates the last name of the patient  first line  and the Medicaid Client ID  second line   If an invalid Medicaid  Client ID was entered in the claim form  the ID will be listed as it was submitted but no name will appear in this column     TCN Patient Account Number  The TCN  first line  is a unique identifier assigned to each claim that is processed     If a Patient Account Number was entered in the claim form  that number  up to 20 characters  wi
16. TO ENROLL IM EFT  PROVIDERS MUST COMPLETE AN EFT ENROLLMENT FORM THAT              FOUND AT WWWEMEDNY ORG  CLICK ON PROVIDER ENROLLMENT FORMS WHICH CAN BE FOUND  IM THE FEATURED LINKS SECTION  DETAILED INSTRUCTIONS WILL AL SO BE FOUND THERE     AFTER SENDING THE EFT ENROLLMENT FORM TO CSC  PLEASE ALLOW A MINIMUM TIME OF SIX   TO EIGHT WEEKS FOR PROCESSING  DURIMG THIS PERIOD OF TIME YOU SHOULD REVIEW   YOUR BANK STATEMENTS AND LOOK FOR AM EFT TRANSACTION IN THE AMOUNT OF  0 01 WHICH CSC  WILL SUBMIT AS    TEST  YOUR FIRST REAL EFT TRANSACTION WILL TAKE PLACE APPROXIMATELY  FOUR TO FIVE WEEKS LATER     IF YOU HAVE AN Y QUESTIONS ABOUT THE EFT PROCESS  PLEASE CALL THE EMEDNY CALL CENTER  AT 1 800 343 9000     NOTICE  THIS COMMUNICATION AND ANY ATTACHMENTS MAY CONTAIN INFORMATION THAT IS  PRIVILEGED AND CONFIDENTIAL UNDER STATE AND FEDERAL LAW AND IS INTENDED ONLY FOR THE  USE OF THE SPECIFIC INDIVIDUAL S  TO WHOM      IS ADDRESSED  THIS INFORMATION MAY ONLY BE  USED OR DISCLOSED IN ACCORDANCE WITH LAW  AND YOU MAY BE SUBJECT TO PENALTIES UNDER  LAW FOR IMPROPER USE OR FURTHER DISCLOSURE OF INFORMATION IN THIS COMMUNICATION AND         ATTACHMENTS  IF YOU HAVE RECEIVED THIS COMMUNICATION IN ERROR  PLEASE IMMEDIATELY  NOTIFY NWYHIPPADESK CSC COM OR CALL 1 800 541 2831  PROVIDERS WHO DO        HAVE ACCESS       E MAIL SHOULD CONTACT 1 800 343 9000     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 30 of 47      REMITTANCE ADVICE    3 4 1 Provider Notification Field Des
17. U    PEND    PEND    PEND    REMITTANCE TOTALS     NURSING HOME    YOIDS  ADJUSTS  TOTAL             TOTAL PAID  TOTAL DENY   NET TOTAL PAID    MEMBER ID  12345578  VOIDS     ADJUSTS  TOTAL PENDS  TOTAL PAID  TOTAL DENY  NET TOTAL PAID    Version 2010   01    RATE  CODE    3810    3810         REFTED  CALC ED  DAYS _    0 00  0 00  0 00    775 62  1551 24  775 62  1462 20    83 04   1551 24  775 62    1462 20    FULL DAYS PATIENT  CO INSURANCE    DAYS PAYMENT 255 5120    DEDUCTED  0 00 0 00  0 00    0  0 00  0 00    NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS    NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS    NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS  NUMBER OF CLAIMS    RESIDENTIAL HEALTH CARE    Page 34 of 47    PARTICIPATION              Ri                     Rl      OTHER    INSURANCE    0 00    0 00      REMITTANCE ADVICE    PAGE 24  DATE 05 31 10  CYCLE i710    ETIN    NURSING HOME   PROV ID  00123456  122450753   REMITTANCE       07050500001    AMOUNT  CHARGED          387 81  0 00  387 81  0 00    STATUS ERRORS       PEND 0016200971       PEND 01131       PREVIOUSLY PENDED CLAIM     ZHEW PEND    5 31 2010      REMITTANCE ADVICE    Exhibit 3 5 4    PAGE  05  DATE  05 21 10              CYCLE  1710    MAM AEM F   T  I  FORMATION          M ETIN     TO  ABC RESIDENTIAL HEALTH CARE MEDICAL ASSISTANCE  TITLE XIX  PROGRAM NURSING HOME  23 MAIN STREET RAITT A CT  ha   GRAND T
18. York  State Medicaid  NYS Medicaid  requirements and expectations for         Billing and submitting claims       Interpreting and using the information returned in the Medicaid Remittance Advice     This document is customized for Residential Health Care providers and should be used by the provider as an  instructional  as well as a reference tool  For providers new to NYS Medicaid  it is required to read the All Providers  General Billing Guideline Information available at www emedny org by clicking on the link to the webpage as follows   Information for All Providers     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 4 of 47        C       SUBMISSION    2  Claims Submission    Residential Health Care providers can submit their claims to NYS Medicaid in electronic or paper formats     Providers are required to submit an Electronic Paper Transmitter Identification Number  ETIN  Application and  Certification Statement before submitting claims to NYS Medicaid  Certification Statements remain in effect and apply  to all claims until superseded by another properly executed Certification Statement     Providers will be asked to update their Certification Statement on an annual basis  Providers will be provided with  renewal information when their Certification Statement is near expiration  Information about these requirements is  available at www emedny org by clicking on the link to the webpage as follows  Information for All Providers     2 1 Electronic Claims    P
19. arges entered in the claim form appear first under this column  If the claim was approved  the amount paid  appears underneath the charges  If the claim has a pend or deny status  the amount paid will be zero  0 00      Status    This column indicates the status  DENY  PAID ADJT VOID  PEND  of the claim line     Denied Claims    Claims for which payment is denied will be identified by the DENY status  A claim may be denied for the following  general reasons         The service rendered is not covered by the New York State Medicaid Program   The claim is a duplicate of a prior paid claim   The required Prior Approval has not been obtained               Information entered in the claim form is invalid or logically inconsistent     Approved Claims  Approved claims will be identified by the statuses PA D  ADJT  adjustment   or VO D     Paid Claims    The status PAID refers to origina  claims that have been approved   RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 37 of 47    REMITTANCE ADVICE    Adjustments    The status ADJT refers to a claim submitted in replacement of a paid claim with the purpose of changing one or more  fields  An adjustment has two components  the credit transaction  previously paid claim   and the debit transaction   adjusted claim      Voids    The status VOID refers to a claim submitted with the purpose of canceling a previously paid claim  A void lists the credit  transaction  previously paid claim  only     Pending Claims    Claims that req
20. art C  Medicare Managed Care  and Medicare Part D claims are not part of this process     Providers are urged to review their Medicare remittances for crossovers beginning December 1  2009  to determine  whether their claims have been crossed over to Medicaid for processing  Any claim that was indicated by Medicare as a  crossover should not be submitted to Medicaid as a separate claim  If the Medicare remittance does not indicate the  claim has been crossed over to Medicaid  the provider should submit the claim directly to Medicaid         Claims that are denied by Medicare will not be crossed over      Medicaid will deny claims that are crossed over without a Patient Responsibility     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 8 of 47    CLAIMS SUBMISSION    If a separate claim is submitted directly by the provider to Medicaid for a dual eligible recipient and the claim is paid  before the Medicare crossover claim  both claims will be paid  The eMedNY system automatically voids the provider  submitted claim in this scenario  Providers may submit adjustments to Medicaid for their crossover claims  because they  are processed as a regular adjustment     Electronic remittances from Medicaid for crossover claims will be sent to the default ETIN when the default is set to  electronic  If there is no default ETIN  the crossover claims will be reported on a paper remittance  The ETIN application  is available at www emedny org by clicking on the link to the webpag
21. ayers are classified into three main categories  Medicare  Commercial  any insurance other  than Medicare   and Medicaid  Medicaid is always the payer of last resort  Complete this field in accordance with the  following instructions     Direct Medicaid Claim   No Third Party Involved  Enter the word Medicaid on line A of this field  Leave lines B and C blank   Medicaid Third Party  Other Than Medicare  Claim       Enter the name of the Other Insurance Carrier on line A of this field      Enter the word Medicaid on line B of this field      Leave line C blank     NPI  Form Locator 56     Enter the provider s 10 digit National Provider Identifier  NPI      Other Prv ID  Other Provider ID   Form Locator 57     Leave this field blank     Insured s Unique ID  Form Locator 60     Enter the patient s ID number  Client ID number   This information may be obtained from the Client s  Patient s   Common Benefit ID Card  Medicaid Client ID numbers are assigned by the State of New York and are composed of eight  characters in the format AANNNNNA  where A   alpha character and N   numeric character  For example  AB12345C    The Medicaid Client ID should be entered on the same line  A  B  or C  that matches the line assigned to Medicaid in  Form Locators 50 and 57  If the patient s Medicaid Client ID number is entered on lines B or C  the lines above the  Medicaid ID number must contain either the patient s ID for the other payer s  or the word NONE     Treatment Authorization Codes  Form 
22. blank if the entry in Form Locator 17   Patient Status  indicates that the patient is still a patient or is on therapeutic leave     Using the  nternational Classification of Diseases  Ninth Edition  Clinical Modification  ICD 9 CM  coding system  enter  the appropriate code that describes the main condition or symptom of the patient  The ICD 9 CM code must be entered  exactly as it is listed in the manual  The remaining Form Locators labeled A     Q may be used to indicate secondary  diagnosis information     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 21 of 47    CLAIMS SUBMISSION    NOTE  Three digit and four digit diagnosis codes will be accepted only when the category has no subcategories     Principal Procedure  Form Locator 74     Leave this field blank     Other  Form Locator 78     NYS Medicaid uses this field to report the Referring Destination Previous Provider     Complete this field only if an admission or a discharge  other than to home or self care  occurred during the service  period covered by this statement  Form Locator 6   If no admission or discharge occurred or if the patient was  discharged to home or self care leave this field blank     For an admission  Enter the NPI of the referring practitioner who determined that residential care was appropriate     NOTE  If the patient is admitted from home  enter the NPI of the physician who last examined the patient and  determined that ICF DD nursing home care was appropriate  See instructions fo
23. cate the total number of days that are covered by Medicaid  If only co insurance days are  claimed  do not report code 80     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 16 of 47        _   CLAIMS SUBMISSION    Value Amount    Enter the actual amount of days covered by Medicaid  The sum of Medicaid Full covered days  Medicaid non covered  days and Medicare co insurance days must correspond to the Statement Covers Period in Form Locator 6 and should not  reflect the day of discharge  The Covered Days must be entered to the left of the dollars cents delimiter     The example in Exhibit 2 4 2 9 illustrates a correct Medicaid Covered Days entry   Exhibit 2 4 2 9             VALUE CODES  CODE AMOUNT       Medicaid Non Covered Days   Value Code 81    Value Code    Code 81 should be used to indicate the total number of full days that are not reimbursable by Medicaid or any other  third party  This does not include full days covered by Medicare or other third party insurers     Value Amount    Enter the actual number of days non covered by Medicaid  The sum of Medicaid full covered days  Medicaid non   covered days and Medicare co insurance days must correspond to the Statement Covers Period in Form Locator 6 and  should not reflect the day of discharge  The Non Covered Days must be entered to the left of the dollars cents  delimiter     NOTE  For non resident health care patients  non covered days are those days occurring within the service period on  which health car
24. ce of Electronic Funds Transfer     Summout  no claims paid     Section Two  Provider Notification  special messages   Section Three  Claim Detail  Section Four        Financial Transactions  recoupments      Accounts Receivable  cumulative financial information     Section Five  Edit  Error  Description    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 23 of 47    REMITTANCE ADVICE    3 1 Section One   Medicaid Check    For providers who have selected to be paid by check  a Medicaid check is issued when the provider has claims approved  for the cycle and the approved amount is greater than the recoupments  if any  scheduled for the cycle  This section  contains the check stub and the actual Medicaid check  payment      Exhibit 3 1 1    DICAID    PA AG EP E       INFORM ATION SYSTEM    TO  ABC RESIDENTIAL HEALTH CARE DATE  2010 05 31  REMITTANCE NO  07080600001  PROV ID  00123456 123436 7 890    00123456 1234567590 2010 05 31   ABC RESIDENTIAL HEALTH CARE   123 MAIN ST   ANYTOWN NY 11111    YOUR CHECK IS BELOW     TO DETACH  TEAR ALONG PERFORATED DASHED LINE    DOLLARS CENTS    REMITTANCE PROVIDER ID        NUMBER           1    0 0     2010 05 31   07080600001   00123456 0123456789         AFTER 90 DATZ       ABC RESIDENTIAL HEALTH CARE      423MAIN ST      ANYTOWN NY 11111   D JICAI LP    INF FORMATION                 TFE    inc    MEDICAL ASSISTANCE  TITLE XIX  PROGRAM  CHECKS DRAWN ON John Smi th    KEY BANK  NA  50 STATE STREET  bea NEM YORE 12207    RESIDENT
25. criptions  Upper Left Corner    Provider s Name  as recorded in the Medicaid files     Upper Right Corner  Remittance page number  Date on which the remittance advice was issued    Cycle Number    ETIN  not applicable   Name of section  PROVIDER NOTIFICATION  PROV ID  This field will contain the Medicaid Provider ID and the NPI    Remittance number    Center    Message text    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 31 of 47          REMITTANCE ADVICE    3 5 Section Three   Claim Detail    This section provides a listing of all new claims that were processed during the specific cycle plus claims that were  previously pended and denied during the specific cycle  This section may also contain claims that pended previously     TO  ABC RESIDENTIAL HEALTH CARE  123 MAIN STREET  ANYTOWN  NEW YORK 11111    CLIENT             SN SERVICE  SLIEN          PATIENTACCOUNT DATES  n NUMBER FROM  THRU   SAMPLE 0720500000011230 08702710  XX12345X     CPICT D0987 5 05 06 10  EXAMPLE 07206 000000111 1 0 05 02 10  XX67890X     CPICI 00245 5 05 06 10    Exhibit 3 5 1    DICAID    MANAGEMENT  INFORMATION               REMITTANCE STATEMENT    REP TED   RATE  CALCED  CODE DAYS   E       3810 0    0    5  5  3810 5  5    TOTAL AMOUNT ORIGINAL CLAIMS DENIED TT5 52  MET AMOUT ADJUSTMENTS DENIED 0 00  NET AMOUNT VOIDS DENIED 0 00    NET AMOUNT VOIDS  ADJUSTS    Version 2010   01    0 00    PATIENT  PARTICIPATION  REPORTED  DEDUCTED    0 05 0 00  009  0 00 0 00  0 00    FULL DAYS  CO I
26. d  If bed retention for  hospitalization was not involved  hospital leave is not applicable  Please refer to the Residential Health Care Manual   Policy Guidelines section for Bed Reservation information     If applicable  use Revenue Code 0185 to indicate that the number of Hospital Leave days is entered in Form Locator 46     Hospital Leave must not be claimed together with regular billing  these claims must be submitted on a separate form   RESIDENTIAL HEALTH CARE    Version 2010   01 5 31 2010  Page 18 of 47    i     CLAIMS SUBMISSION    Therapeutic Leave    These are overnight absences that include leave for personal reasons or to participate in medically acceptable  therapeutic or rehabilitative plans of care  Please refer to the Residential Health Care Manual  Policy Guidelines section  for Bed Reservation information     If applicable  use Revenue Code 0183 to indicate that the number of Therapeutic Leave days is entered in Form Locator  46     Therapeutic Leave must not be claimed together with regular billing  these claims must be submitted on a separate  form     Serv  Units  Form Locator 46     If Revenue Code 0185  Hospital Leave  was used in Form Locator 42  enter the total number of Hospital Leave days on  the same line where the Revenue Code appears  The number of units entered in this field must match the entry in Form  Locators 39     41  Value Code 80   Covered Days      If Revenue Code 0183  Therapeutic Leave  was used in Form Locator 42  enter the total n
27. e as follows  Provider Enrollment Forms     NOTE  For crossover claims  the Locator Code will default to 003 if zip 4 does not match information in the provider s  Medicaid file     2 4 2 UB 04 Claim Form Field Instructions   Provider Name  Address  and Telephone Number  Form Locator 1   Enter the billing provider s name and address  using the following rules for submitting the ZIP code   Paper claim submissions   Enter the five digit ZIP code or the ZIP plus four    Electronic claim submissions    Enter the nine digit ZIP code  The Locator Code will default to 003 if the nine digit ZIP code does not match information  in the provider s Medicaid file     NOTE  It is the responsibility of the provider to notify Medicaid of any change of address or other pertinent  information within 15 days of the change  For information on where to direct address change requests please refer to  Information for All Providers  Inquiry section which can be found at www emedny org by clicking on the link to the  webpage as follows  Residential Health Manual     Patient Control Number  Form Locator 3a     For record keeping purposes  the provider may choose to identify a patient by using an account patient control number   This field can accommodate up to 30 alphanumeric characters  If an account patient control number is indicated on the  claim form  the first 20 characters will be returned on the paper Remittance Advice  Using an account patient control  number can be helpful for locating accou
28. e services were not rendered  for example  weekends     The example in Exhibit 2 4 2 10 illustrates a correct Medicaid Non Covered Days entry   Exhibit 2 4 2 10    39 VALUE CODES  CODE AMOUNT    P       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 17 of 47        C       SUBMISSION    Medicare Co Insurance Days   Value Code 82    Value Code  Code 82 should be used to indicate the total number of Medicare co insurance days claimed during the service period   Value Amount    Enter the actual number of Medicare co insurance days  The sum of Medicaid full covered days  Medicaid non covered  days and Medicare co insurance days must correspond to the Statement Covers Period in Form Locator 6 and should not  reflect the day of discharge  The Co Insurance Days must be entered to the left of the dollars cents delimiter     The example in Exhibit 2 4 2 11 illustrates a correct Medicare Co Insurance Days entry   Exhibit 2 4 2 11              CODES  CODE AMOUNT       Rev  Cd   Revenue Code   Form Locator 42     Revenue Codes identify specific accommodations  ancillary services  or billing calculations   NYS Medicaid uses Revenue Codes to identify the following information        Total Charges      Title XIX Days     Hospital Leave     Title XIX Days     Therapeutic Leave    Total Charges  Use Revenue Code 0001 to indicate that total charges are entered in Form Locator 47   Hospital Leave    The patient was hospitalized during the billing period and bed retention was involve
29. e the TCN line     Adjustments    An adjustment is submitted to correct one or more fields of a previously paid claim  Any field  except the Provider ID  number or the Patient s Medicaid ID number  can be adjusted  The adjustment must be submitted in a new claim form   copy of the original form is unacceptable  and all applicable fields must be completed     An adjustment is identified by the value 7 in the third position of Form Locator 4  Type of Bill  and the claim to be  adjusted is identified by the TCN entered in this field  Form Locator 64      Adjustments cause the correction of the adjusted information in the claim history records as well as the cancellation of  the original claim payment and the re pricing of the claim based on the adjusted information     Voids    A void is submitted to nullify a paid claim  The void must be submitted in a new claim form  copy of the original form is  unacceptable  and all applicable fields must be completed  A void is identified by the value 8 in the third position of  Form Locator 4  Type of Bill  and the claim to be voided is identified by the TCN entered in this field  Form Locator 64      Voids cause the cancellation of the original claim history records and payment     Untitled  Principal Diagnosis Code   Form Locator 67     This field must be completed upon admission of a patient  if there is any change in the diagnosis  including a diagnosis  change for a patient on bed reservation   and when a patient is discharged  Leave 
30. g in information through a computer  ensure that all information is aligned properly  and that the printer  ink is dark enough to provide clear legibility     e    Do not submit claim forms with corrections  such as information written over correction fluid or crossed out  information  If mistakes are made  a new form should be used    Separate forms using perforations  do not cut the edges    Do not fold the claim forms    Do not use adhesive labels  for example for address   do not place stickers on the form                 Do        write      use staples      the bar code area     The address for submitting claim forms is   COMPUTER SCIENCES CORPORATION  P O  Box 4601  Rensselaer  NY 12144 4601    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 7 of 47    i     CLAIMS SUBMISSION    2 33 UB 04 Claim Form    To view a sample Residential Health Care UB 04 claim form  see Appendix A  The displayed claim form is a sample and  the information it contains is for illustration purposes only     The UB 04 CMS 1450 is a CMS standard form  therefore CSC does not supply it  The form can be obtained from any of  the national suppliers     The UB 04 Manual  National Uniform Billing Data Element Specifications as Developed by the National Uniform Billing  Committee     Current Revision  should be used in conjunction with this Provider Billing Guideline as a reference guide for  the preparation of claims to be submitted to NYS Medicaid  The UB 04 manual is available at www nubc
31. hat corresponds to the address where the service was performed     The example in Exhibit 2 4 2 5 illustrates a correct Locator Code entry     Exhibit 2 4 2 5    39 VALUE CODES  CODE AMOUNT       NOTE  The provider is reminded of the obligation to notify Medicaid of all service locations as well as changes to any  of them  For information on where to direct locator code updates  please refer to Information for All Providers   Inquiry section located at www emedny org by clicking on the link to the webpage as follows  Residential Health  Manual     Rate Code   Value Code 24    Rates are established by the Department of Health and other State agencies  At the time of enrollment in Medicaid   providers receive notification of the rate codes and rate amounts assigned to their category of service  Any time that  rate codes or amounts change  providers also receive notification from the Department of Health     Value Code  Code 24 should be used to indicate that a rate code is entered under Amount   Value Amount    Enter the rate code that applies to the service rendered  The four digit rate code must be entered to the left of the  dollars cents delimiter     The example in Exhibit 2 4 2 6 illustrates a correct rate code entry     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 13 of 47            CLAIMS SUBMISSION    Exhibit 2 4 2 6    39      CODES  CODE AMOUNT    3810         In order for claims to be processed correctly  it is essential that the correct Rate Code be 
32. ion        Locator Code  required  see notes for conditions   Rate Code  required    Patient Participation  only if applicable    Other Insurance Payment  only if applicable   Medicaid Covered Days  only if applicable   Medicaid Non Covered Days  only if applicable     eec ecce    Medicare Co Insurance Days  only if applicable     Value Codes have two components  Code and Amount  The Code component is used to indicate the type of information  reported  The Amount component is used to enter the information itself  Both components are required for each  entry     Locator Code   Value Code 61    For electronic claims  leave this field blank  The Locator Code will be defaulted to 003 if the nine digit ZIP Code  submitted on the claim does not match what is on file     For paper claims  enter the locator code assigned by NYS Medicaid     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 12 of 47    CLAIMS SUBMISSION    Locator codes are assigned to the provider for each service address registered at the time of enrollment in the Medicaid  program or at anytime  afterwards  that a new location is added     Value Code   Code 61 should be used to indicate that a Locator Code is entered under Amount   Value Amount   Entry must be three digits and must be placed to the left of the dollars cents delimiter     Locator codes 001 and 002 are for administrative use only and are not to be entered in this field  The entry may be 003  or a higher locator code  Enter the locator code t
33. laim status appear at the end of the claim listing for each status  The subtotals are broken down by         Original claims   Adjustments   Voids   Adjustments voids combined    eee    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010    Page 38 of 47    REMITTANCE ADVICE    Totals by service classification and by member ID are provided next to the subtotals for service classification locator  code  These totals are broken down by        Adjustments voids  combined   Pends   Paid   Deny    eeee    Net total paid  for the specific service classification     Grand Totals for the entire provider remittance advice  which include all the provider   s service classifications  appear on  a separate page following the page containing the totals by service classification  The grand total is broken down by        Adjustments voids  combined   Pends   Paid   Deny                Net total paid  entire remittance     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010    Page 39 of 47      REMITTANCE ADVICE    3 6 Section Four   Financial Transactions and Accounts  Receivable    This section has two subsections        Financial Transactions     Accounts Receivable    3 6 1 Financial Transactions    The Financial Transactions subsection lists all the recoupments that were applied to the provider during the specific  cycle  If there is no recoupment activity  this subsection is not produced     Exhibit 3 6 1 1          EDICAID PAGE 07  DATE 05 31 10    2 MANAGEMENT CYCLE 1710          
34. ll appear under this column   second line      Service Dates   From Through    The first date of service covered by the claim  From date  appears on the first line  the last date of service  Through  date  appears on the second line     Rate Code    The four digit rate code that was entered in the claim form appears under this column     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 36 of 47       REMITTANCE ADVICE    Reported  Calculated Days  This column has two sub columns  one is labeled F  full days  and the other is labeled C  co insurance days      The number of days within the reported first  FROM  service date and the last  THROUGH  service date appear in the  first line under the F sub column  The number of full days calculated by the system appears in the second line under the  F sub column     The number of co insurance days reported on the claim form appears under the C sub column  There are no calculated  co insurance days     Patient Participation   Reported Deducted    This column shows the patient participation amount  NAMI  as it was reported  first line  and as it was deducted  second  line   If no patient participation is applicable  this column will show 0 00 amount     Other Insurance    If applicable  the amount paid by the patient s Other Insurance carrier  as reported on the claim form  is shown under  this column  If no Other Insurance payment is applicable  this column will show 0 00 amount     Amount Charged Amount Paid    The total ch
35. nt paid by an insurance carrier other than Medicare  is entered under Amount  The line  A or B  assigned to the Insurance Carrier in Form Locator 50 determines the choice  of codes A3 or B3     Value Amount    Enter the actual amount paid by the other insurance carrier  If the other insurance carrier denied payment enter 0 00   Proof of denial of payment must be maintained in the patient s billing record  Zeroes must also be entered in this field if  any of the following situations apply         Prior to billing the insurance company  the provider knows that the service will not be covered because   RESIDENTIAL HEALTH CARE    Version 2010   01 5 31 2010  Page 15 of 47        C       SUBMISSION       The provider has had a previous denial for payment for the service from the particular insurance policy   However  the provider should be aware that the service should be billed if the insurance policy changes   Proof of denials must be maintained in the patient s billing record  Prior claims denied due to deductibles  not being met are not to be counted as denials for subsequent billings       In very limited situations the Local Department of Social Services  LDSS  has advised the provider to zero fill  the Other Insurance payment for the same type of service  This communication should be documented in  the client s billing record        The provider bills the insurance company and receives a rejection because        The service is not covered  or     The deductible has not been
36. nts is available at www emedny org by clicking on the link to  the webpage as follows  Information for All Providers     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 5 of 47        _   CLAIMS SUBMISSION    2 2 Paper Claims    Residential Health Care providers who choose to submit their claims on paper forms must use the Centers for Medicare  and Medicaid Services  CMS  standard UB 04 claim form     To view a sample Residential Health Care UB 04 claim form  see Appendix A  The displayed claim form is a sample and  the information it contains is for illustration purposes only     An Electronic Transmission Identification Number  ETIN  and a Certification Statement are required to submit paper  claims  Providers who have a valid ETIN for the submission of electronic claims do not need an additional ETIN for paper  submissions  The ETIN and the associated certification qualify the provider to submit claims in both electronic and paper  formats  Information about these requirements is available at www emedny org by clicking on the link to the webpage  as follows  Information for All Providers     2 2 1 General Instructions for Completing Paper Claims    Since the information entered on the claim form is captured via an automated data collection process  imaging   it is  imperative that it be legible and placed appropriately in the required fields  The following guidelines will help ensure  the accuracy of the imaging output         All information should be typed or 
37. nts when there is a question on patient identification     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 9 of 47            SUBMISSION    Type of Bill  Form Locator 4     Completion of this field is required for all provider types  All entries in this field must contain three digits  Each digit  identifies a different category as follows         1st Digit     Type of Facility     2nd Digit     Bill Classification      3rd Digit     Frequency    Type of Facility   Using the UB 04 Manual  Form Locator 4  Type of Facility category  select the code that best describes the facility type   For SNF Free Standing only  use Type of Facility Code 2  Skilled Nursing     Bill Classification    Using the UB 04 Manual  Form Locator 4  Bill Classification category  select the code that best describes the type of  service being claimed     Frequency   Adjustment Void Code    New York State Medicaid uses the third position of this field on y to identify whether the claim is an original  a  replacement  adjustment  or a void     If submitting an original claim  enter the value 0 in the third position of this field as in Exhibit 2 4 2 1   Exhibit 2 4 2 1    4TYPE OF BILL       If submitting an adjustment  replacement  to a previously paid claim  enter the value 7 in the third position of this field  as in Exhibit 2 4 2 2     Exhibit 2 4 2 2    4TYPE OF BILL       If submitting a void to a previously paid claim  enter the value 8 in the third position of this field as in Exhibit 2 4
38. printed      Alpha characters  letters  should be capitalized       Numbers should be written as close to the example below in Exhibit 2 2 1 1 as possible     Exhibit 2 2 1 1       e    Circles  the letter O  the number 0  must be closed   Avoid unfinished characters  See the example in Exhibit 2 2 1 2     e    Exhibit 2 2 1 2    Written As Intended As Interpreted As    f  felele  6 00     6          Zero interpreted as six          When typing or printing  stay within the box provided  ensure that no characters  letters or numbers  touch the  claim form lines  See the example in Exhibit 2 2 1 3     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 6 of 47        _ CLAIMS SUBMISSION    Exhibit 2 2 1 3    Intended As Interpreted As         lwointerpreted as seven          hree interpreted as two          Characters should not touch each other as seen in Exhibit 2 2 1 4     Exhibit 2 2 1 4    Written As Intended As Interpreted As         Pes Entry cannot be  23 illegible     interpreted properly       Donot write between lines            Do not use arrows or quotation marks to duplicate information       Do not use the dollar sign  5  to indicate dollar amounts  do not use commas to separate thousands  For  example  three thousand should be entered as 3000  not as 3 000       For writing  it is best to use a felt tip pen with a fine point  Avoid ballpoint pens that skip  do not use pencils   highlighters  or markers  Only blue or black ink is acceptable       if fillin
39. r entering an NPI below     For a discharge  Enter the NPI of the practitioner who made the discharge determination   Instructions for entering an NPI    Enter the code    DN    in the unlabeled field between the words    OTHER    and    NPI    to indicate the 10 digit NPI of the  provider is entered in the box labeled    NPI        On the line below the ID numbers  enter the last name and first name of the provider  See the example in Exhibit 2 4 2   14     Exhibit 2 4 2 14    The referring provider is John Smith with an NPI number 1234567890     78 OTHER NPL 1224567890 QUAL       s  LAST SMITH FIRST JOHN       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 22 of 47                             ADVICE    3  Explanation of Paper Remittance Advice Sections      This Section present a sample of each section of the remittance advice for Residential Health providers followed by an  explanation of the elements contained in the section     The information displayed in the remittance advice samples is for illustration purposes only  The following information  applies to a remittance advice with the default sort pattern     General Remittance Advice Information is available in the All Providers General Billing Guideline Information section  available at www emedny org by clicking on the link to the webpage as follows  Information for All Providers     The remittance advice is composed of five sections   Section One may be one of the following        Medicaid Check     Noti
40. red by Medicare or other third party insurers as part of the period of service       Aseparate claim must be completed if the period of service includes therapeutic or hospital leave days     Patient Name  Form Locator 8  line b     Enter the patient s last name followed by the first name  This information may be obtained from the Client s  Patient s   Common Benefit ID Card     Birthdate  Form Locator 10     Enter the patient s birth date  This information may be obtained from the Client s  Patient s  Common Benefit ID Card   The birth date must be in the format MMDDYYYY  See the example in Exhibit 2 4 2 4 that follows     Exhibit 2 4 2 4       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 11 of 47     lt  lt        SUBMISSION    Sex  Form Locator 11     Enter    for male or F for female to indicate the patient s sex  This information may be obtained from the Client   s   Patient   s  Common Benefit ID Card     Admission  Form Locators 12 15     Leave all fields blank     Stat  Patient Status   Form Locator 17     This field is used to indicate the specific condition or status of the patient as of the last date of service indicated in Form  Locator 6  Select the appropriate code  except for 43 and 65  from the UB 04 Manual     Condition Codes  Form Locators18 28     Leave all fields blank     Occurrence Code Date  Form Locators 31 34     Leave all fields blank     Value Codes  Form Locators 39 41     NYS Medicaid uses Value Codes to report the following informat
41. rty Recovery   Original Balance   The original amount  or starting balance  for any particular financial reason    Current Balance    The current amount owed to Medicaid  after the cycle recoupments  if any  were applied   This balance may be equal to  or less than the original balance     Recoupment   Amount  The deduction  recoupment  scheduled for each cycle     Total Amount Due the State    This amount is the sum of all the Current Balances listed above     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 43 of 47      REMITTANCE ADVICE    3   Section Five   Edit  Error  Description    The last section of the Remittance Advice features the description of each of the edit codes  including approved codes     failed by the claims listed in Section Three     TO  ABC RESIDENTIAL HEALTH CARE    123 MAIN STREET  AN TTOWNM  NEW YORK 11111       MEDICAL ASSISTANC    Exhibit 3 7 1                            DICAID    E  TITLE XIX  PROGRAM  REMITTANCE STATEMENT    PAGE 06  DATE 05 31 10  CYCLE 1710    ETIN    NURSING HOME  EDITDESCRIPTIONS   PROV ID  00123456  1224567890  REMITTANCE NO  07080500001    THE FOLLOWING 15    DESCRIPTION OF THE EDIT REASON CODES THAT APPEAR ON THE CLAIMS FOR THIS REMITTANCE   00162 RECIPIENT IMELIGIBLE FOR DATE OF SERVICE    00971 RECIPIENT NOT ON LONG TERM CAE FILE  01023 HOSPITAL LEAVE NOT SEPARATE LINE    01035 MAUS DISCHARGED DESTINATION PROVIDER BLANK  01131 MEDICAID NOT ALLOWED UNTIL MEDICARE IS MAXIMIZED    Version 2010   01    RESIDENTI
42. scriptions  Upper Left Corner    Provider s Name  as recorded in the Medicaid files     Upper Right Corner  Date on which the remittance advice was issued  Remittance Number    PROV ID  This field will contain the Medicaid Provider ID and the NPI  Center    Notification that no payment was made for the cycle  no claims were approved     Provider Name and Address    RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 29 of 47    REMITTANCE ADVICE    3  amp  Section Two   Provider Notification    This section is used to communicate important messages to providers     Exhibit 3 4 1    PAGE 01  DICAID     5 222  MANAGEMENT        UTE     MEDICAL ASSISTANCE  TITLE XIX  PROGRAM  EMIT   STA EN        ABC RESIDENTIAL HEALTH CARE a                       123 MAIN STREET PROVIDER NOTIFICATION  ANYTOWNM  NEW YORK 11111 PROV ID  00123456 123456 7890    REMITTANCE NO  07080600001    REMITTANCE ADVICE MESSAGE TEXT      ELECTRONIC FUNDS TRANSFER  EFT  FOR PROVIDER PAYMENTS IS NOW AVAILABLE        PROVIDERS WHO ENROLL IM EFT WILL HAVE THEIR MEDICAID PAYMENTS DIRECTLY DEPOSITED  INTO THEIR CHECKIMG OR SAVINGS ACCOUNT     THEEFT TRANSACTIONS WILL BE INITIATED ON WEDNESDAYS AND DUE TO NORMAL BANKING  PROCEDURES  THE TRANSFERRED FUNDS MAY NOT BECOME AVAILABLE IM THE PROVIDER S  CHOSEN ACCOUNT FOR UP TO 48 HOURS AFTER TRANSFER  PLEASE CONTACT YOUR BANKING  INSTITUTION REGARDING THE AVAILABILITY OF FUNDS     PLEASE NOTE THAT EFT DOES NOT WAIVE THE TWO WEEK LAG FOR MEDICAID DISBURSEMENTS     
43. total number of  transactions  Number of Financial Transactions  appear below the last line of the transaction detail list     The Net Financial Transaction Amount added to the Claim Detail Grand Total must equal the Medicaid Check or EFT  amounts     RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 41 of 47    REMITTANCE ADVICE    3 6 2 Accounts Receivable    This subsection displays the original amount of each of the outstanding Financial Transactions and their current balance    after the cycle recoupments were applied  If there are no outstanding negative balances  this section is not produced     Exhibit 3 6 2 1    DICAID    MAN AGEMENT              ATION brs  T E FN    MEDICAL ASSISTANCE  TITLE AIA  PROGRAM  REMITTANCE STATEMENT    TO  ABC RESIDENTIAL HEALTH CARE  123 MAIN STREET  AN TTOWNM  NEW YORK 11111          REASON CODE DESCRIFTION PREV BAL CURR BAL   RECOUP   AMT       TOTAL AMOUNT DUE THE STATE  XXX XX       RESIDENTIAL HEALTH CARE  Version 2010   01  Page 42 of 47    PAGE    DATE 05 31 10  CYCLE 1710    ETIN    ACCOUNTS RECEIVABLE  PROV ID  00123456  1234557830  REMITTANCE       OF 02000001    5 31 2010            REMITTANCE ADVICE    3 6 2 1 Explanation of Accounts Receivable Columns    If a provider has negative balances of different types or negative balances created at different times  each negative  balance will be listed in a different line     Reason Code Description   This is the description of the Financial Reason Code  For example  Third Pa
44. uire further review or recycling will be identified by the PEND status  The following are examples of  circumstances that commonly cause claims to be pended        New York State Medical Review required        Procedure requires manual pricing            match found      the Medicaid files for certain information submitted on the claim  for example  Patient ID   Prior Approval  Service Authorization  These claims are recycled for a period of time during which the Medicaid  files may be updated to match the information on the claim     After manual review is completed  a match is found in the Medicaid files or the recycling time expires  pended claims  may be approved for payment or denied     A new pend is signified by two asterisks       A previously pended claim is signified by one asterisk       Errors    For claims with a DENY or PEND status  this column indicates the NYS Medicaid edit  error  numeric code s  that caused  the claim to deny or pend  Some edit codes may also be indicated for a PAID claim  These are approved edits  which  identify certain errors found in the claim and that do not prevent the claim from being approved  Up to twenty five  25   edit codes  including approved edits  may be listed for each claim  Edit code definitions will be listed on a separate page  of the remittance advice  at the end of the claim detail section     3 5 3 Subtotals Totals Grand Totals    Subtotals of dollar amounts and number of claims are provided as follows   Subtotals by c
45. umber of Therapeutic Leave  days on the same line where the Revenue Code appears  The number of units entered in this field must match the entry  in Form Locators 39     41  Value Code 80   Covered Days      Total Charges  Form Locator 47     Enter the total amount charged for the service s  rendered  This is computed by multiplying the total number of full  days times the per diem rate  The charged amount must be entered on the line corresponding to Revenue Code 0001  and both sections of the field  dollars and cents  must be completed  if the charges contain no cents  enter OO in the  cents box     Exhibit 2 4 2 12             REY CD DER   DESCRIPTION   44HCRCSIRATETHIPPS CODE       IRATE  HIPPS CODE          SERY  DATE        SERY  UNITS SI TOTAL CHARGES   48 NON COWERED CHARGES        P od od E T        If Therapeutic Leave or Hospital Leave units were entered in Form Locator 46  enter the charges for that line in this field  as well     Exhibit 2 4 2 13     2 REV      d   DESCRIPTION 44 HEPES  RATE  HIPPS CODE 45 SERV  DATE 46 SERW  UNITS di TOTAL CHARGES d   NON CO VERED CHARGES DN    1500 00    1500 00       RESIDENTIAL HEALTH CARE  Version 2010   01 5 31 2010  Page 19 of 47            SUBMISSION    Payer Name  Form Locator 50 A  B  C     This field identifies the payer s  responsible for the claim payment  The field lines  A  B  and C  are devised to indicate  primary  A   secondary  B   and tertiary  C  responsibility for claim payment     For NYS Medicaid billing  p
46. ursuant to the Health Insurance Portability and Accountability Act  HIPAA   Public Law 104 191  which was signed into  law August 12  1996  the NYS Medicaid Program adopted the HIPAA compliant transactions as the sole acceptable  format for electronic claim submission  effective November 2003     Residential Health Care providers who choose to submit their Medicaid claims electronically are required to use the  HIPAA 837 Institutional  8371  transaction  Direct billers should also refer to the sources listed below to comply with the  NYS Medicaid requirements         HIPAA 8371 Implementation Guide  IG  explains the proper use of the 8371 standards and program specifications   This document is available at www wpc edi com hipaa        NYS Medicaid 8371 Companion Guide  CG  is a subset of the IG  which provides instructions for the specific  requirements of NYS Medicaid for the 8371  This document is available at www emedny org by clicking on the  link to the web page as follows  Companion Guides and Sample Files        NYS Medicaid Technical Supplementary Companion Guide provides technical information needed to successfully  transmit and receive electronic data  Some of the topics put forth in this CG are testing requirements  error  report information  and communication specifications  This document is available at www emedny org by  clicking on the link to the web page as follows  Companion Guides and Sample Files     Further information about electronic claim pre requireme
47. used for each patient  Rate  Codes vary depending on the facility type and the patient   s additional coverage  Select the appropriate Rate Code  according to the following list        Free Standing Nursing Facilities       Use Code 3810 when billing for Medicaid patients who either don   t have Medicare coverage or have only  Medicare Part A coverage       Use Code 3812 when billing for patients who either have Medicare Part A and B coverage or have only  Medicare Part B coverage        Use code 3838 when billing for patients who have only Medicare Part D coverage       Use code 3839 when billing for patients who have Medicare Part B and Part D coverage         Hospital Based Nursing Facilities        Use Rate Code 2863 when billing for Medicaid patients who either don t have Medicare coverage or have  only Part A coverage       Use Rate Code 2862 when billing for patients who either have Medicare Part A and B coverage or have only  Medicare Part B coverage       Use code 3838 when billing for patients who have only Medicare Part D coverage       Use code 3839 when billing for patients who have Medicare Part B and Part D coverage     NOTES         The Medicare coverage information should be obtained from the eMedNY Eligibility Verification System   MEVS       Claims for bed reservations may be billed to the higher non Medicare Part B rate         Free Standing Day Care Services     Use Rate Code 3800       Hospital Based Day Care Services        Use Rate Code 3800   RESIDENT
    
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