Messager USB Night Answer by Nel-Tech Labs, Inc. Installation
Contents
1. If utilizing a trigger timer or other device to activate the Night Answer Mode then connect the 1 8 plug into the TRIG jack on the rear of the unit Step 7 Insert USB media If insertion of drive is difficult turn the drive over and try reinserting Drive should slide into jack smoothly See Message Programming amp Operation section if USB media is blank Step 8 Attach the included power pack to a wall or power strip receptacle then attach the other end to the jack on the rear of the unit labeled 12VDC 6 Step 9 If any amplifiers were turned OFF during installation then turn then back ON now Step 10 Adjust the volume level pot labeled VOL on the rear of the unit Depending upon the application either call into the phone system and be placed on hold OR listen to the PA systems speakers to fine tune volume Volume up is clockwise volume down is counter clockwise Step 11 If utilizing the night answer function call into the phone line connected to the unit and verify line is picked up plays the night answer greeting and then hangs up automatically NIGHT MODE ecko oF Me on 12VDC m OUTPUT oo VOL 3 TRIG 8Q 6000 Telephone OR Telephone Company J See Note 1 See Note 2 To MOH port or PA System Wiring Diagram Note 1 Connection to the Messager USB Night Answer MUST be done as a parallel connection to the phone line being monitored No2. Labs could void the users authority to operate the equipment IC ES 003 This Class A digital apparatus complies with Canadian ICES 003 C et appareil num rique de la classe A est conform e la norme NMB 003 du Canada CE CONFORMITY The Nel Tech Labs Messager USB Night Answer conforms with the following standards in accordance with the EU Safety EMC Emissions amp EMC Immunities EN 60950 1 2001 EN 55022 1998 for Class A EN 55024 1998 A1 2001 A2 2003 EN 61000 4 2 1995 A1 1998 EN 61000 4 3 1995 EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1996 EN 61000 5 11 1994 C 11 Nel Tech Labs Inc 4 Ash Street Extension Derry NH 03038 1 603 425 1096 www nel techlabs com Rev 04 12 Copyright 1984 2012 by Nel Tech Labs Inc
3. a return authorization number and to arrange for the repair or replacement of a flawed part covered by this warranty Please indicate the Product s serial number in all correspondence or a RMA authorization number in the absence of a serial number Nel Tech Labs 4 Ash Street Extension Derry NH 03038 Phone 1 603 425 1096 COPYRIGHT NOTICE Unauthorized or unlicensed use of copyrighted audio content is illegal and Nel Tech Labs Inc takes no responsibility for such action by the user of this equipment FCC Part 15 This equipment has been tested and found to comply within the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct interference at his own expense In order to maintain compliance with FCC regulations shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio amp television reception Changes or modifications not expressly approved by Nel Tech
4. 50 C 5 to 95 relative humidity non condensing Size 6 00 x 6 00 x 1 50 H x Wx D Shipping Weight 3 pounds 10 Limited Warranty TERMS Nel Tech Labs warrants to the original purchaser Buyer that the Product sold is free from defects in material and workmanship at the time of purchase The warranty period begins at the time of Product s original purchase by the first end user The warranty applies for five 5 year from the original date of purchase or as long as the product is owned by the original purchaser whichever comes first Included in the warranty are parts and labor Buyer must provide written notice to Nel Tech Labs of any defective part or conditions within the warranty period If the defect is not the result of improper use service maintenance or installation and if the equipment has not been otherwise damaged or modified after shipment Nel Tech Labs or its authorized representative shall either replace or repair the defective Product at Nel Tech Labs s option No credit shall be allowed for work performed by Buyer or unauthorized parties Out of warranty repairs are invoiced at the current Nel Tech Labs hourly rate plus the cost of parts shipping and handling In the event that the product serial number is missing or has been tampered with in any way the foregoing warranty is void and without effect and Nel Tech Labs shall have no liability whatsoever on account of defects to such product LIMITATIONS Except
5. as stated above there are no warranties express or implied that extend beyond the specifications for the product Nel Tech Labs expressly disclaims any warranty express or implied that equipment sold hereunder is of merchantable quality or that it can be used or is fit for any particular purpose Buyer purchases and accepts equipment solely on the basis of the warranty here in above expressed Under no circumstances shall Nel Tech Labs be liable by virtue of this warranty or otherwise for any special indirect secondary or consequential damages to any person or property arising out of the use or inability to use the product REPAIRING OR REPLACING PRODUCT Buyer may obtain the repair or replacement of any eligible part or equipment covered under this warranty through a Nel Tech Labs dealer only Buyer is responsible for all shipping and handling charges in connection with the performance of this warranty Products returned to Nel Tech Labs must be securely packaged to prevent damage in transit freight prepaid and insured for replacement value A return authorization number assigned by Nel Tech Labs must be clearly marked on the outside of the shipping container Proof of purchase must accompany shipment Items delivered to Nel Tech Labs without a return authorization clearly marked on the outside of the shipping container and or without proof of purchase is refused CONTACT Please contact Nel Tech Labs at the address and phone number below to receive
6. monitor MOH and Night Answer audio The switch has no effect on the audio output connections on the rear of the unit Switch should normally be kept OFF USB JACK The USB drive is inserted here to play audio If insertion of drive is difficult turn the drive over and try reinserting Drive should slide into jack smoothly STATUS The STATUS indicator is a BLUE LED that during normal operation will be SOLID in MOH Mode and with BLINK TWICE then PAUSE and repeat if in Night Answer Mode If there is a problem with the drive it is not inserted or is empty the LED will BLINK Rear of Unit NIGHT MODE oF Me on OUTPUT yo O 6 o mr VOL TRIG 80 6000 NIGHT MODE This switch manually selects between Night Answer Mode ON and OFF Important Note If using TRIG then the NIGHT MODE switch setting is ignored TELCO Attach a RJ 14 plug from a branch off of the phone line to be answered in Night Answer Mode TRIG This jack accepts a 1 8 plug When plug is shorted it will activate Night Answer Mode VOL This pot is used to control the 80 and 600Q output level of the stored messages Volume up is clockwise volume down is counter clockwise 4 80 and 6000 OUTPUT This jack connects to the INPUT of the phone systems MOH port or PA system Depending upon the system s impedance use either the 8Q or 6009 jack DO NOT USE BOTH 12VDC This is where the supplied 12VDC 500mA power pack is connected Bot
7. t playing Check USB media for other messages not labeled night mp3 Check volume output level by adjusting the VOL pot Check OUTPUT connection from unit to phone or PA system Try switching between the 80 and 600Q OUTPUT connections Night message not playing Check USB media for night mp3 file Check RINGS setting on bottom of unit Check TELCO connection Check to verify the phone line is a standard line tip and ring Playback in wrong order Check naming of files Skipping over files File not compatible with unit Popping audio File was encoded using too high of a bit rate File incompatible with unit File audio starting too close to beginning of file Distorted audio Check to make sure volume is not too high Check MP3 file guality Try switching between the 80 and 600Q OUTPUT connections File was encoded using too high of a bit rate File was encoded using too low of a bit rate File incompatible with unit Messager USB Night Answer Specifications Audio Decoding MP3 MPEG 3 audio playback 8K to 128Kbps bit rate 16KHz to 48KHz sample rate Memory Type USB flash memory Memory Capacity 32MB minimum File Capacity 1 Night Message 511 MOH Messages depending on size of files Audio Output RCA jack 6V p p 80 3v p p 6000 Message Loading USB flash memory FAT or FAT32 file systems supported Message Playback MOH Continuous Night Trigger by rings Power Requirements 12VDC 500mA typical Environmental 0 C to
8. te 2 When these two connections are shorted together then the Night Answer Mode is activated Insertion of this 1 8 plug will cause the NIGHT MODE switch to be ignored Message Programming amp Operation All messages that are available for the Messager USB Night Answer to play are stored on an industry standard USB flash drive Messages must be labeled correctly so they will automatically be placed into virtual message slots on the unit There are two different type of message slots 1 MOH Message Slots Drag n drop the file s to the USB flash drive in the order you want them to be played on the unit These messages will play one after another and then loop back to the beginning after the last message is played 2 Night Message Slot This single message will be played over the telephone line when triggered by the set amount of rings This message must be labeled night mp3 Messages are placed onto the USB flash drive using a standard computer and dragging and dropping new audio from the computer to the USB flash drive A typical list of messages on the USB flash drive would look like this mohl mp3 moh2 mp3 night mp3 If the USB drive ever needs to be erased completely then it can be formatted using your computer Drives smaller than 2GB can be formatted using FAT and drives 2GB or larger can use FAT32 Note Audio files should be named using alpha numeric labels A Z 0 9 Troubleshooting MOH message no
9. tom of unit RINGS These multiple DIP switch positions A though D are used to configure the amount of rings required to trigger the night message greeting Default setting is two rings when all switches are OFF A full explanation of these settings can be found in the PROGRAMMING section of this manual Installation The Messager USB Night Answer should be installed using the following steps Step 1 Set the DIP switches on the bottom of the unit to the amount of rings reguired to trigger the night message greeting Default setting is two rings when all switches are OFF 6 OF OF N om OR N N om r UE ON CON SON 1 GORE _ oF or oF W FM OM il OBP O ON E E ON OFF o o o o o 9 2 2 9 2 9 9 s S OJO ZISIS an gt o as m ON Step 2 Wall or shelf mount the unit Screws and rubber feet are supplied in the accessory kit Step 3 If connecting to an amplifier make sure it is turned OFF for this part of the installation Step 4 Connect a RCA cable supplied in the accessory kit to the OUTPUT jack on the rear of the unit Depending upon the required impedance use either the 8Q or 600Q output RCA jack Connect the other side to the MOH port on the phone system PA system or speaker Step 5 Connect to an RJ 14 cord from the TELCO jack on the rear of the unit to the phone line to be monitored by the Messager USB Night Answer Step 6
10. y U z N lt lt lt n N y U on Vv U by Nel Tech Labs Inc Installation amp User Manual Index Introduction adde scented hs Go FO YO a UU o OU ae cain aides 3 Messager USB Night Answer Layout Summary 99 uuerr rrr YY YY IH IH YI Ynn 4 5 Tistallanon EEEE A DG TORF Cd GN 6 7 Message Programming amp Operation ae i i y CYN nA 8 Troubleshooting obi NW absent ONR UF ode d AR FA CT GRO DUO FA 9 SpEcifiCAtONS OU re HR RF DN NR 10 Warranty cc BOC icin r UF HN YC RY HN RY Y a E dots 11 Introduction The Messager USB Night Answer is a solid state digital message repeater that installs easily into any messaging application that reguires a continuous MOH message as well as a Night Answer device to play an informative message when closed All messages are in the MP3 format can be stored on industry standard USB flash drives Unpacking and Inspection Before you begin installation unpack and verify you have all the correct parts 1 Messager USB Night Answer 1 USB flash drive 1 12VDC 500mA power supply 1 Instruction manual 1 RCA to RCA cable 1 1 8 Adapter 1 Telco cable 2 Wall mount screws 4 Rubber feet If you are missing any of these parts STOP and call your dealer Messager USB Night Answer Layout Summary Front of Unit Messager USB wl Night Answer SPEAKER The SPEAKER switch can be turned ON and OFF to
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