User Manual - Sabre Biometrics
Contents
1. gt Press any key and look at the LCD display If the key matches the description on the LCD the keypad is in good condition 10 8 RTC Test Press Menu gt Options gt Auto Test gt RTC test gt OK gt If the RTC battery is still working the test will prompt an OK 11 TROUBLESHOOTING 11 1 Unable to Connect Appears When this message appears it means that the settings for the terminals and the com puters are not properly done Find out which method you are using to connect Refer to Chapter 3 Connection Syncing Terminal to further understand the topic 11 2 Admin Affirm Appears You are not an administrator of this terminal Only an authorized administrator of the system is allowed to access the Menu Any attempt of normal user to access the Menu willprompt Admin Affirm message on the screen In case the administrator has re signed from the company kindly contact your Fingerlec authorized reseller to access the terminal 11 3 Difficult to Read Finger Five things could be the cause of this e Enrolment is not properly done Enrolment is the most important process to ensure that the terminal captures the best quality of your fingerprints Refer to chapter 4 for more on how to conduct a good enrolment e The location of the terminal is not conducive The scanner does not work well in brightlighted area Cover the scanner a little if this is the cause of the difficulty Shift the location area for a b2. Attached the back plate on the wall securely and attach the terminal to the back plate when mounting it on the wall a mre Install with backplate o T Recommended height from the floor 1 2m 4 feet 1 2 meter recommended 2 2 Product Appearance Front view LED indicator LCD Display RFID scan area Keypad Fingerprint sensor Speaker e LCD Screen Displaying status of terminal day date and time e LED Display e Green LED The terminal is working fine and it is in standby mode e Red LED There is an error at the terminal that requires checking For first time use the terminals need to be charged fully to avoid having the red light blinking e Keypad To input instructions into the terminal and to allow configuration e Fingerprint Sensor To scan finger for confirmation of identity e RFID Card scan Area Area that reads RFID cards e Speaker For terminal voice emission Bottom view Summary Reset button is situated below the unit Reset Button e Reset button Used to restart the device Side View USB port is situated on the side of unit USB Port e USB Port To upload download users information password and transaction logs via USB flash disk Rear View Wiring terminal Tamper switch e Wiring terminal Connects with locks and power supply through cables e Tamper Switch Used to generate a tamper alarm 2 3 Keypad You can insert inputs into the terminals through
3. Auto Test page and only the administrator is allowed to perform the test 10 2 Run All Tests At Once The Auto Test contains 6 tests and to run all of them at once e Press Menu gt Options gt Auto Test gt Run All Test gt OK gt Pls keep Pwr On message will be displayed gt The terminal will run all tests and when finished the LCD will dis play the result such as this All 31 Bad 0 to indicate the level of breakdown in the terminal 10 3 FLASH Test e Press Menu gt Options gt Auto Test gt FLASH test gt OK gt Pls keep Pwr On message will be displayed gt The terminal will run all tests and when finished the LCD will dis play the result such as this All 31 Bad O 10 4 LCD Test e Press Menu gt Options gt Auto Test gt LCD test gt OK gt The screen will display lines of W Any missing Ws or jagged W indicates LCD error Escape to return to the previ ous page 10 5 Voice Test e Press Menu gt Options gt Auto Test gt Voice test gt OK gt The LCD will display for exam ple Play Voice 1 and you will hear the message for that Press OK to listen to the next voice Any error indictes that something is wrong with the speaker 10 6 FP Reader e Press Menu gt Options gt Auto Test gt FP Reader gt OK gt If your fingerprint sensor is not in good condition you will see OK 21 10 7 Key Test Summary e Press Menu gt Options gt Auto Test gt Key Test gt OK
4. USB Flask Disk from the terminal and connect it to your PC that has been installed with the software Upload the data from the USB into software for further processing 7 4 Downloading User Data Enrollment of user must be done at the terminal During enrollment user data such as name and user ID are entered To sync the data between the terminal and computer e Press Menu gt PenDrive Mng gt DwnLoad User gt The terminal would require you to plug in the USB Flash Disk to proceed 7 5 Uploading User Data from USB to Terminal While administrator can input user data from the terminal the rest of the users informa tion is completed in the software Get the latest updates of user information from the software to the terminal by using a USB Flash Disk e Press Menu gt PenDrive Mng gt UpLoad User gt The terminal would require you to plug in the USB Flash Disk to proceed 7 6 Uploading Short Messages Some the terminals can display a short messaging system on the LCD The SMS can be private or public To assign sms to an individual or all staff using USB e Press Menu gt PenDrive Mng gt Upload SMS gt Insert the USB Flash Disk to proceed 8 ACCESS 8 1 Using The Terminal as Door Access The terminals can be connected to door access accessories like electromagnetic lock door bolt exit button etc to control access to doors Make sure you understand the access options offered in the terminal and do necessary configurations fo
5. contain fingerprint templates and the capacity differs from one model to another To find out the number of fingerprint count in the terminal e Press Menu gt Sys Info gt FP Cnt gt View the number 5 3 3 Quantity of Attendance Logs Saved In the Terminal Ati Log Once verification is completed an attendance log will be stored in the terminal as re cord A terminal can contain up to 120 000 logs depending on the models e Press Menu gt Sys Info gt AttLogs Cnt gt View the number 5 3 4 Number of Administrators Registered in the Terminal Admin Count A company can enroll several administrators to manage the system This function en able the company to check the number of administrator present for a particular termi nal e Press Menu gt Sys Info gt Admin Cnt gt View the number Summary Customised work codes available Total user count must be devided by number of fingerprints per user 3000 2 p user R1500 Attendance logs need to be monitored 5 3 5 Number of Password Users Available in the Terminal Password User Summary Users can do verification using PIN password and a combination of fingerprint and pass word To find out how many users are using password Check number of pass e Press Menu gt Sys Info gt Password User gt View the number word pin users 5 3 6 Number of Time Scanners Have Been Used for Verification S Logs S logs stands for scanner logs which means the
6. number of times the scanner has been used for verification regardless of whether it is successful or not To view the scanner logs e Press Menu gt Sys Info gt S Logs gt View the number of S Logs 5 3 7 Free Space Information Free Space AIRS r f Free space includes the Find out the information about availability of soace in your terminal through this func total ATT LOGS Fingerprint tion count and S LOGS e Press Menu gt Sys Info gt Free Space gt View the info Information available includes fingerprint count att log and S logs 5 3 8 Device Information Dev Info Find out the information about your terminal through this function Press Menu gt Sys Info gt Dev Info gt View the info Information available includes e AttLog 10k Shows the number of attendance logs that can be stored in the termi nal for example for AttLog 10k 12 means 10 000 x 12 120 000 e Logs Shows the number of Scanner Logs available for the terminal e Manufactured Time Manu Time The date and time when the terminal was pro duced is disolayed when you press Manu Time e Serial Number of the Terminal Serial Num The serial number of the terminal is important to activate the software and fo liaise with Fingerlec Worldwide in support issues The Serial number is pasted on the back of the terminal but in case the sticker is damaged this is where you can retrieve the serial number e Manufacturer Get the name of the ma
7. to turn off your alarm system and this can be done through the terminal To do this you have to press and hold the security button at the back of the terminal followed by e Pressing Menu gt Turn Off Alarm If you didn t press the security button the message System Broken message will be displayed when you press the Turn Off Alarm operation button 8 10 Duress Options The terminal will trigger an alarm system after receiving a successful verification from a duress password Do not using the same method and the same fingerprint during normal DO NOT use same finger working days to avoid triggering the alarm system and disrupting working environment or password for normal ac tivity to assign duress finger 8 10 1 Management of Duress Fingerprint e Press Menu gt Options gt Access Options gt Duress Options gt Duress FP gt You can perform four tasks in this operation DURESS FP WHAT IS IT FOR New Enrollment To perform a new fingerprint enrolment for duress purpose Define Duress FP To define the already enrolled fingerprint for duress purpose Undefine Duress FP To undefined selected enrolled duress fingerprint from the terminal Undefine All Duress FP To undefined all enrolled duress fingerprints from the terminal 8 10 2 Help Key You can configure a Help Key in your terminal to function during duress situations First you have to enable the Help Key by Press Menu gt Options gt Access Options gt Duress Op
8. 0 unlock combinations The Advanced Biometric Solution Appendix A F9 Pinout Ethernet Wiegand Out Door Sensor N mM N N mas RS 485
9. 2 Resetting the Terminal e Press Menu gt Option gt System Option gt Adv Opt gt Reset terminal Resetting of the terminal will cause all your settings to return to its original factory settings Make sure that you have backed up all data before you proceed 3 Connections 3 1 USB Port Linking with USB flash disk for remote data transfer 3 2 TCP IP Connect with CAT 5 cable for LAN connection one end to this port and another end to the computer s TCP IP Port TCP IP for Single Connection Linking the terminal to a single computer using TCP IP re quires Ethernet 10 100Base T Crossover Cable The cable can be used to cascade hubs or to connect Ethernet stations back to back without a hub It works with both 10Base T and 100Base TX 3 2 1 Using TCP IP Determining the IP Address IP address is important as it is a unique address of the terminal in LAN Without the IP ad dress locating the specific terminal is not possible To input the IP address of the termi nal e Press Menu gt Options gt Comm Opt gt IP Addr gt Key in IP address Setting up Ethernet It is important to setup the Ethernet to connect the terminals using TCP IP connection Setting up Ethernet is by enabling the Ethernet function e Press Menu gt Options gt Comm Opt gt Ethernet gt Yes Turn off the terminal after you have set the Ethernet to Yes Now plug the network plug to the Ethernet interface and turn the power on Determining t
10. E SUN MON TUE WED THU FRI SAT 3 0000 2359 1400 1800 1400 1800 1400 1800 1400 1800 1400 1800 0000 2359 What does Time Zone 3 mean Time Zone 3 is showing variation in access schedule from 2pm 6pm from Mondays to Fridays and users are not allowed any access on the weekends 8 2 2 Grouping Users can be be en tered into groups that are defined into different time zones When a group of users are having an almost similar time zone assignment they can be grouped together For example Time Zone 2 and Time Zone 3 are suitable for one group where users in this group checks in at 8 00 until 12 00 has a break time from 12 00 to 14 00 continue from 14 00 to 18 00 and no one is allowed access during weekends Therefore these users will be in Group Time Zone 1 The table below illustrates the Group Time Zone concept GROUP TIME ZONE TIME ZONE TIME ZONE TIME ZONE Doaa a a ee ee eee There are a total of 5 Group Time Zones available in the system The system default is Group 1 and Time Zone 1 Therefore the newly enrolled users automatically will be in an unlocking status If those users are not included in the grouping combination setting they are given permission to record attendance but they can t unlock any door To define Group Time Zone e Press Menu gt Options gt Access Options gt GRP TP Define gt There are a total of 5 Group Time Zone offered and each Group Time Zone accepts only 3 time zones 8 3 User Account Opti
11. Your Key to Access Control Freedom E Biometric Access Control Terminal lt Qe Zz UNIVERSAL SERIAL BUS m User Manual Version 1 1 Date July 2011 B AD design and specification decioes are subject fo chonge notice in advance Copyright 2009 7KEotware inc All rights resarved Advanced Biometric and RFID Solutions without Table of contents Instructions 1 1 Fingerprint placement 1 2 Instruction for card swipe 1 3 Precautions w w w w Introduction of device 2 1 Overview of device functions 2 2 Product Appearance 2 3 Keypad 2 4 Date amp Time 2 5 Voice Control 2 5 1 Turn On Off 2 5 2 Adjust Volume 2 6 Security Features 2 6 1 Admin Affirm 2 6 2 Tamper Switch 2 7 Cleaning Terminal 2 8 Restarting amp Restting the unit 2 8 1 Restarting terminal 2 8 2 Resetting terminal NNN AD AAARAARAAAoOKRAA Connections 3 1 USB Port 3 2 TCP IP 3 2 1 Using TCP IP 3 3 RS232 RS485 Wiegand port 3 3 1 Using RS232 3 3 2 Using RS485 3 4 Power supply port 3 5 Access control port 3 6 Using USB 3 6 1 Using USB 3 7 Communication Key OO ON NNN User 4 1 Enrolling user 4 1 1 Fingerprint Enrolment 4 1 2 Card Enrolment 4 1 3 Password Enrolment 0 0 0 Oo O Table of contents continue 1 4 5 User continue 9 4 1 4 Fingerprint and password enrolment sa 4 2 Verifying user f 10 4 2 1 1 1 one to one 1 son
12. ace Style The terminals offer different user interface style Select your style based on your prefer ence e Press Menu gt Options gt UI Style gt Select your style gt OK 5 2 Fingerprint Settings Configure the settings for fingerprint enrolment and verification to achieve optimum ef fectiveness 5 2 1 Setting Threshold Higher threshol for added security Threshold determines how many percent of minutiae points on a fingerprint template is being read by the system The higher the threshold level the more points are being read and the more restricted the system For 1 1 the range is from 15 50 and the recommended value is 35 For 1 N the range is from 5 50 and the recommended value is 45 1 N Match Threshold e Press Menu gt Options gt System Opt gt Adv Option gt Match Threshold gt Determine i Change threshold ae the Level gt OK cording to security restric tions 1 1 1 1 Threshold e Press Menu gt Options gt System Opt gt Adv Option gt 1 1 Threshold gt Determine the Level gt OK 5 2 2 Auto Alarm Auto Alarm allows you to connect the terminal to third party alarm system Menu gt Op tions gt System Opt gt Adv Option gt Auto Alarm gt Y N gt OK 5 2 3 Show Score The algorithm reads the minutiae points on a fingerprint for verification This operation allows you to choose to display the number of points being read If you choose Y the number will be displayed on the top ri
13. e data To maintain the performance of a terminal you can set an alarm to alert you when the data reaches a certain warning level 5 4 1 Alarm Super Log To instruct terminal to alert user if the transaction storage for administrator login is less than as configured Default value is 99 5 4 2 Alarm Attendance Log To instruct terminal to alert user if the transaction storage is less than as configured De fault value is 99 5 4 3 Recheck Min To instruct terminal to update clocking times of all users in a time interval Default is 10 mins 6 Data Every time an enrolment is performed or a verification is done a transaction log is cre ated and stored inside the terminal The data contains created terminal ID date time userlD and transaction activity e For example 010502100900000000001 0000 These logs need to be managed to maintain the effectiveness of the terminal There are 5 functions available in Data icon to enable you to manage data in the terminals 6 1 1 Deleting Transaction Logs Delete Attendance Logs The fingerprint terminal stores every transaction logs of its user Once a user is enrolled and verified the logs will be kept in the terminal Please be certain before performing this operation because once the OK button is pressed all at tendance logs will be lost e Press Menu gt Options gt System Opt gt Adv Option gt Del Attlogs gt OK gt Delete OK 6 1 2 Deleting All Data Clear All Data The f
14. e io maa 10 4 2 2 Voice message 10 4 2 3 Fingerprint verification 10 4 2 4 Password vrification 10 4 2 5 Card verification 10 4 3 Types of verification modes 11 4 4 Adding user information 11 4 5 Deleting user 11 4 6 Access evalpiiedgs 11 System 1 5 1 General settings 11 5 1 1 Adjusting Date Time 11 5 1 2 Date format 12 5 1 3 Voice 12 5 1 4 Volume 12 5 1 5 User interface style 12 5 2 Fingerprint settings 12 5 2 1 Setting threshold 4 2 5 2 2 Auto alarm 12 5 2 3 Show score 12 5 2 4 Defining work codes 13 5 3 System information 13 5 3 1 Number of users in the inal T3 5 3 2 Quantity of templates stored gt 13 5 3 3 Quantity of attendance logs saved 13 5 3 4 Number of admins registered 13 5 3 5 Number of password user available 14 5 3 6 Number of time scanners used 14 5 3 7 Free space 14 5 3 8 Device information 14 5 4 Log information 15 5 4 1 Alarm super log 15 5 4 2 Alarm attendance log 15 5 4 3 Recheck min 15 Table of contents continue 2 6 Data 7 USB 15 6 1 1 Deleteing transaction logs 15 6 1 2 Deleteing all data 15 6 1 3 Managing user priviledges 5 15 6 1 4 Resetting to factory settings 15 16 7 1 Understanding the need for USB 16 7 2 Type of USB 16 7 3 Downloading E iba 16 7 4 Downloading user data 16 7 5 Uploading user data from USB 16 7 6 Uploading short mes
15. etter performance e Finger is not properly placed To get a good reading make sure that your finger s center points are placed on at the middle of the scanner Adjust the position of your fingerprint as you see it onscreen e The scanner is not cleaned or it is scratched Check the quality of the scanner If the scanner is dirty please clean it with pasting and lifting of a piece of cello phane tape on the scanner Use a microfiber cloth for a non coated scanner If it s scratched contact your local reseller for a replacement Did anything happen to your finger lately Make sure that the finger is not injured cut or bruised because it could cause difficulty to read The algorithm reads the minutiae points of your fingerprint the more it can read the better the result 11 4 The LED is Blinking All The Time You have nothing to worry about unless the blinking light is red The green light indicates that terminal is on standby mode Red blinking light may signal a problem in the termi nal Charge your terminals for a few hours to avoid the red light from blinking Consult your reseller for technical advice 11 5 Duplicate Finger Appears FingerTec is an intelligent terminal It will not accept the same fingerprint twice into its system If you have registered a finger into a FingerTec device the system would prompt Duplicate Finger when you try to enroll that finger for another time Choose a different finger to p
16. ght corner of the LCD screen Menu gt Options gt System Opt gt Adv Option gt Show Score gt Y N gt OK 12 5 2 4 Defining Work Codes The fingerprint terminal provides work code feature which allowing user to key in a pre defined numbers after verification The work code numbers are predefined in software The following table is showing examples of work codes Check In Check Out OT start Done Sick Leave Half day Leave Emergency Leave Meeting Client Outstation Workcode Mode 1 Verification followed by work code Workcode Mode 2 Work code followed by verification To disable Select No e Press Menu gt Options gt System Opt gt Adv Option gt Work Code gt OK gt Select Prefer ence gt OK 5 3 System information The terminals keep information of the system and this information is available for viewing by administrators 5 3 1 Number of Users in the Terminal User Count Every model of the terminal has different user capacity depending on the number of templates a user has in a terminal For example if a terminal could contain 3000 fin gerprint templates and a user is entitled to 2 templates enrolment the total user of the system would be 1500 To find out how many users are enrolled in a terminal e Press Menu gt Sys Info gt User Cnt gt View the number 5 3 2 Quantity of Fingerprint Templates Stored in the Terminal FP Count This feature is NOT available in TimeLine 100 model The terminals
17. gt Select the time gt Down arrow and select Verification Type After finished press OK 9 RFID CARD FUNCTION 9 1 Understanding the RFID Card The fingerprint terminals are versatile and it can accept card verifications This chapter covers the Radio Frequency Identification or better known as RFID system The terminals accept RFID card with specifications of 64 bit 125kHz 9 2 Enrolment of RFID Card RFID can be enrolled alone with fingerprint or with password Each RFID card comes with a unique ID and the terminals will read from the numbers and match it with the card Enrollment of RFID is easy e Press Menu gt User Manage gt Enroll User Admin gt Reg RFID gt OK gt Do you want to do new enrollment gt OK gt Insert the user ID gt OK gt Wave the card to the induction area and the machine will display the card number on the LCD along with the User ID gt OK gt The terminal will display User ID C meaning that the ID is enrolle with card gt OK Save 9 3 Verification Using RFID Card Only In case you want the terminal to read only RFID card you can configure this selection by selecting RF on Group Verlype under Access Options 20 Summary 3 trigger methods Set a trigger alarm delay alarm sounds when unseccessful tries has ex ceeded Use RFID card for added security or if user s finger print doesn t work Enrol RFID card 9 4 Multi verification Methods Using RFID Summary The t imal
18. he Netmask Gateway and NetSpeed For TCP IP connection please con figure the netmask gateway and netspeed for the terminal e Press Menu gt Options gt Comm Opt gt NetMask gt Insert the numbers e Press Menu gt Options gt Comm Opt gt Gateway gt Insert the numbers e Press Menu gt Options gt Comm Opt gt NetSpeed gt Choose the speed of your Ether net connection Summary If unit is not functioning as per normal press the RESET button or the POWER but ton to restart the unit RESET will not delete any settings or data USB is used for data transfer Unit can be connected to local LAN with CAT 5 cable Insert an IP Address Unit does not opporate with DHCP 3 3 RS232 RS485 Wiegand port e RS232 Connection to a computer using RS232 cable e RS485 Single Connection Connection to a single computer using RS485 wire e RS485 Network Connection Connection to multiple computers using Daisy Chain connection e Wiegand Output Connecting with third party connector or terminal s 3 3 1 Using RS232 For connection via RS232 baudrate is the determinant of communication speed be tween the terminal and the software The higher the baudrate the faster the speed is To turn on RS232 connection and set the baudrate e Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS232 connection to Y To change baudrate e Press Menu gt Options gt Comm Opt gt Baudrate gt Cha
19. ingerprint terminal contains all user data including User ID verifica tion methods fingerprint templates logs etc This operation allows deletion of all data in the terminal Please be certain before performing this operation because once the OK button is pressed all data will be lost e Press Menu gt Options gt System Opt gt Adv Option gt Clear All Data gt OK gt Delete OK 6 1 3 Managing User Privileges Clear Admin Privilege To access system menu it is recommended to enrol administra tor to the system Once administrator is enrolled every time someone presses the Menu button Admin Affirm message will be displayed Clear Admin Privilege operation allows the current administrator to clear all his her data to make way for the new administra tor s data Once the operation is completed system menu is accessible by all users e Press Menu gt Options gt System Opt gt Adv Option gt Clr Admin Pri gt OK gt Continue gt OK 6 1 4 Resetting to Factory Settings Reset Option This feature is to restore all settings in the terminal to return to the original factory settings You have to be certain before conducting this operation because once the OK button is pressed the terminal will be reset automatically e Press Menu gt Options gt System Opt gt Adv Option gt Reset Opts gt OK Please redo all the settings to suit to your company s requirements e Press Menu gt Data icon gt Restore to Factory Sett
20. ings gt Confirmation is required Yes No 15 Summary System will stop if buffers are full Ensure warning alarm values are set Ensure to delete transac tion logs regulary Deleting all data includes userid verification methods fingerprints pallogs Enure all necessary data is backed up before per forming this function 7 USB 7 1 Understanding the Need for USB Flash Disk Communication between the terminal and a PC is very important to upload and down load transaction data for time attendance and door access reports The terminal offers a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB Universal Serial Bus connectivity USB can connect to the terminal with a computer for download and upload of user information and trans action logs In the terminal the USB Flash Disk function is known as Pen Drive Manage ment 7 2 Type of USB There are various types of USB available in the market The terminal can only work with USB flash disks that support minimum Linux Kernel 2 4 x working fine with Imation Tran scend and Pen Drive minimum support Linux Kernel 2 4 x 7 3 Downloading Attendance Logs To download attendance logs from the terminal to the computer e Press Menu gt Pen Drive Mng gt DwnLoad AttLog gt The terminal would require you to plug in the USB Flash Disk to proceed After the download process is complete eject
21. istrator is important to ensure the terminals data safety Prior to enrolling a new user a supervisor has to be enrolled first by using any of the methods mentioned below Select Enroll Admin gt Choose the Privilege Level either Supervisor or Administrator to proceed 4 1 1 Fingerprint Enrolment It is recommended to enroll two fingers for one user ID One template is default and another one is used for backup You need to check the quality of the fingerprint before doing any fingerprint enrollment It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner during enroll ment to get a good reading Refer to page 19 You also have to make sure that the fingers are not too wet or too dry for enrollment Enrolling fingerprint e Press Menu gt User Manage gt Enroll User gt Enroll FP gt New Enroll gt OK gt Place finger 3 times gt OK Save gt ESC to exit New Enrol Continue OK to proceed to enroll another fingerprint Enrolling backup fingerprint e Press Menu gt User Manage gt Enroll User gt Enroll FP gt ESC gt Input User ID gt Place finger 3 times gt OK Save gt ESC to exit New Enroll Continue OK to proceed to enroll another fingerprint 4 1 2 Card Enrolment The default card for the terminal is the RFID card MiFare and HID card systems are avail able upon request Enrolling card e Press Menu gt User Manage gt En
22. m by enrolling fingerprints or a password to a user ID e Press Menu gt User Manage gt Enroll Admin gt Choose enrollment method gt Perform enrolment and Save After enrolling an administrator the main menu can only be accessed by the adminis trator 2 6 2 Tamper Switch The fingerprint terminals come with a tamper switch located at the rear of the termi nals During installation the tamper switch is compressed against the back plate Any attempt to dismantle the terminal will trigger an alarm and a System Broken message will be displayed on the panel 2 7 Cleaning Terminal 2 7 1 Cleaning The Body Use a dry cloth to clean the terminal s body Do not use any liquids household cleaners aerosol spray solvents alcohol ammonia and abrasive solutions to clean the body of the terminal because it could damage it Summary Ensure correct time and date Ensure correct time and date format Toggle voice ON OFF Adjust unit Volume Ensure to enrol adminis trator Tamper switch for added security on the unit PDOIN MUSE Liquid Alcohol Ammonia 2 8 Restarting and Resetting Terminal If a feature isn t functioning as it should try restarting or resetting the terminals 2 8 1 Restarting the terminal e Push the On Off button or reset button on the terminal to restart the terminal If you can t restart the terminal or if the problem persists you might want to reset 2 8
23. mend to enrol more than 1 finger per user If problem exists with user fingerprint issue a RF Card Password pin options available for added secu rity 4 2 Verifying user Summary 4 2 1 1 1 One to One 1 N One to Many VERIFICATION METHOD WHAT IS IT FOR oy o e 1 1 One to One You have to identify your User ID before inputting any biometrics a iaae amer j his ID first before scanning feature for verification For example your user ID is 1008 One to one method re fingerprint quires you to key in user ID followed by your fingerprint to get verified 1 N N t ter ID e _1 N One to Many You don t need to identify your User ID before inputting any bio Smo dio ier metrics feature for verification Simply place your finger on the scanner for verifica tion 4 2 2 Voice Message amp VOICE MESSAGE WHAT DOES IT MEAN e Verified Identity verification is successful the terminal stores the transaction logs and opens the door if connected to door access aS Try again please Identity verification is failed because the finger is not properly positioned the template is not available in the terminal or the password is incorrect Admin Affirm You are not an administrator of the system and you cannot access Menu page Duplicate Finger This message only appears during registration when the finger that you want to enroll has been enrolled before FP Enrolled Alread
24. nd RFID RF You can configure the terminal to offer multi verification methods e Press Menu gt Options gt Access Options gt Group VerType gt Select the Group gt OK gt Select the time gt OK gt Down arrow and select Verification Type gt OK The terminals support the following combinations of verification FIP FEJRE PW RF FP amp PW FP PW RF Fingerprint or Password or RFID One method only FP amp PW amp RF Fingerprint password amp RFID all methods are required PIN amp FP amp PW User ID fingerprint amp password all meth ods required FP amp RF PIN Fingerprint amp RFID card or 1 1 fingerprint matching 4 4 Adding User Information User information can be added into terminals through the software After the informa tion is updated sync with the terminal to display the information 4 5 Deleting User Only an administrator can perform user deletion at the terminal To delete certain user s e Press Menu gt User Manage gt Delete gt Input User ID gt The terminal will tell you the verification method enrolled by the user ID gt OK gt Prompting you to Delete User gt Press OK gt Confirmation is required gt OK as Yes and Esc as No 4 6 Access Level Privilege The terminal offers various types of access level or privilege 5 System 5 1 General Settings 5 1 1 Adjusting Date Time The function of the terminal is to record time attendance and door access activities of emplo
25. nge the Baudrate accord ingly 3 3 2 Using RS485 For connection via RS485 baudrate is also the determinant of communication speed between the terminal and the software but the soeed must be according to the speed of the converter Check your converter for the speed To turn on RS485 connection and set the baudrate e Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS485 connection to Y To change baudraie e Press Menu gt Options gt Comm Opt gt Baudrate gt Change the Baudrate accord ingly 3 4 Power supply port Insert the Power Adapter point to this port for power DC 12v 3 5 Access control port Linking the terminal to door lock system 3 6 Using USB USB flash disk is useful in cases where the terminal is installed far from a PC or there is a connection problem 3 6 1 Using USB e Press Menu gt PenDrive Mgmt gt Choose the operation that you want to carry via USB 3 7 Communication key Since the software is controlled by an activation code and product key set the COMM key to zero e Press Menu gt Options gt Comm Opt gt COMM Key gt 0 Summary Set BAUDRATE to use RS232 connection BAUDRATE must accomo date converter speed Set COMM KEY to 0 4 User 4 1 Enrolling User The terminals can enroll fingerprint templates passwords and card information This chapter covers all possible user enrollments in the terminals Caution Enrollment of supervisor or admin
26. not recommended because they are usually clumsy on the fingerprint collection screen 1 Proper finger placement The finger is flat to the surface and centered in fingered guidhe 2 Improper finger placement Mot flat to the surface Please enrol and verify your fingerprint by using the proper finger placement mode We shall not be held accountable for any consequences arising out of the degradation in verification performance due to improper user operations We shall reserve the right of final interpretation and revision of this document 1 2 Instruction for Card Swipe This device is supplied with an integrated non contact RFID 125 MHz card reader module By offering multiple verification modes such as fingerprint RF card pin RF card fingerprint fingerprint RF card verification pin This device can accommodate diversified user needs Swipe your card across the sensor area after the voice prompt and remove your card after the device has sensed it For the swipe area see 2 2 Product Appearance 1 3 Precautions Protect the device from exposure to direct sunlight or bright light this greatly affects the fingerprint collection and leads to fingerprint verification failure It is recommended to use the device under a temperature of 0 50 C so as to achieve the optimal performance In the event of exposure of the device to the outdoors for long periods of time it is recommended to adopt sunshade and heat dissipati
27. nufacturer of the terminal here e Device Name All models have different names If you don t know the name of the terminal that you are having get it here e Algorithm Version Fingerlec Worldwide has already released a few algorithm ver sions into the market since the year 2000 New algorithm version comes with some improvements This is where you can find terminal s algorithm version e Firmware Version Support sometimes require a firmware version to resolve some support issues The version and date of the version is released is provided here For example Ver 6 20 Aug 19 2009 e View MAC This feature is a security feature of the products Linking Software to the terminal requires the correct MAC address Without availability of MAC address the software will not be activated correctly All products are supplied with the cor rect MAC address to ease Communication This is also to hinder people from using the software with a different hardware brand An example of a MAC address is 00 0A 5D F1 BE 57 Press Menu gt Sys Info gt Dev Info gt View MAC e MCU Version An MCU is the Main Controller Unit for the terminals Version of the MCU determines the features and functions the terminal carries To check the MCU Version Press Menu gt Sys Info gt Dev Info gt MCU Version 5 4 Log Information Log Opt A terminal can only retain certain amount of information before the terminal becomes full and stops accepting anymor
28. on facili ties because excessively high or low temperature may slow down the device operation and result in high false rejection rate FRR When installing the device please connect the power cable after connecting other cables If the device does not operate properly be sure to shut down the power supply before performing necessary inspections Note that any live line working may cause damage to the device and the device damage arising out of live line working falls be yond the scope of our normal warranty For matters that are not covered in this document please refer to related materials including the installation guide access control software user manual Summary Please ensure correct placement of finger on reader 125 MHz RFID Cards can be used Do not install in direct sunlight or bright light 0 50 C for optimal perfor mance Shut down the unit and power before attempting maintenance 2 Introduction of Device Summary 2 1 Overview of Device Functions Different user access As an integrated fingerprint amp access control device our product can be connected modes availbale on the with either an electronic lock or an access controller This device features simple and unit flexible operations and supports the use of management cards The screen displays will guide you through all the operations It supports access control function for a security management It supports multiple communication modes
29. ons Summary After a user has been enrolled you can configure his her access option settings e Press Menu gt Options gt Access Options gt User Acc Opts gt Input the user ID that you want to set the access option for gt Determine the below matter 8 4 Access Combination Access Combination is when you combine different users verification in order to gain access The system offers 10 different Access Combos and each combination applies to 3 Group Time Zones ACCESS COMBO GROUP TIMEZONE 0 O TP1 0900 13 00 E ETE Ooo S a2 d ooo added security 2 or more Ooo S S E TP3 1300 1400 users need to verify before access To use the Access Combo users from all the three time zones must be present for veri fication and the time period of the three groups must be valid in order to gain access As shown in these time zones 13 00 is the overlapping time where all of them can gain access To configure Access Combo e Press Menu gt Options gt Access Options gt Access Comb gt Select the combination you want for example Comb gt OK gt input the number in this case 123 to represent GRP TP1 GRP TP2 GRP TP3 gt OK 8 5 Lock The opening period of the electromagnetic lock or door bolt can be controlled accord f Ensure to set maglock ing to your requirement or preference The default value is 150 which translates to 3 sec time settings 50 is equivalent to 1 second e Press Menu gt Options gt Acces
30. r your door access system Summary If unit is Used as a stand alone data can be man aged via USB Linux Kernel 2 4 x Downloaded user data can be uploaded to other units Short message will display when user clocks in Units can be connected to access control systems 8 2 Access options Summary This function determines user s accessibility or authority to enter certain doors 8 2 1 Time Zone It s recommended to use software to configure time zones The period where a user is allowed access is called TIME ZONE or time period TP In total there are 50 time zones available in FingerTec fingerprint models Each Time Zone has 7 time slots for Monday until Sunday To define time zone e Press Menu gt Options gt Access Options gt Define TP gt Select the Time Zone number and determine the time for each day Example 1 TIMEZONE SUN MON TUE WED THU FRI SAT Time zones allow entry in 00 80 monon dlotted time frame What does Time Zone 1 mean Time Zone 1 consists of a constant access time for a period of one week where a user checks in at 9 00 and leaves at 18 00 Example 2 TIME ZONE SUN MON TUE WED THU FRI SAT 0000 2359 0800 1200 0800 1200 0800 1200 0800 1200 0800 1200 0000 2359 What does Time Zone 2 mean Time Zone 2 is showing variation in access schedule from 8am 12pm from Mondays to Fridays and users are not allowed any access on the weekends Example 1 TIME ZON
31. roceed 22 11 6 RFID Card Doesn t Respond Summary Two possibilities for this problem e Have you registered the card to the terminal The card must be registered to the terminal before the terminal could read the information in the card Refer to chap ter 8 User page 29 for card enrollment e Have you assigned the user ID to the verification group that supports RFID card Without setting the terminal that you are under a group that supports RFID card the terminal wouldn t read your card 11 7 No Sound A few things could cause this problem e The terminal voice mode is silent e Perhaps someone has turned off the voice in your terminal or reduced its volume to 0 Refer to Chapter 5 System to under Voice to rectify e Speaker is damaged e Once you have rectified the voice mode and the problem persists proceed to test the voice Go to Chapter 12 Auto Test to do the test If no voice emitted contact your local reseller for support 12 System Specification SPECIFICATION Fingerprint Capacity 3000 templates Transaction Capacity 100 000 transactions Hardware Platform ZEM500 Sensor ZK Optical sensor Algorithm Version ZK Finger V10 0 Built in Card Reader 125 Mhz RFID Reader Communication RS232 485 TCP IP USB host Wiegand Ports Inout and Output any bits Access Control interfaces 3rd party electric lock door sensor exit button open door alarm Access Control functions 50 time zones 5 access control groups 1
32. roll User gt Reg RFID gt New Enroll gt OK gt Key in User ID PIN gt Wave the card at the scanning area until the screen displays the Card ID gt OK Save 4 1 3 Password Enrolment The terminals offer password verification and the maximum length of password is 5 digit Enrolling password Press Menu gt User Manage gt Enroll User gt Enroll Pwd gt New Enroll gt OK gt Key in User ID PIN gt OK gt Input your password gt LCD showing the ID with minus P to indicate that the user ID is using password gt OK Save Changing password e Press Menu gt User Manage gt Enroll User gt Enroll Pwd gt ESC gt Input User ID gt OK gt Change your password gt LCD showing the ID with minus P to indicate that the user ID is Using password gt OK Save 4 1 4 Fingerprint and Password Enrolment The terminals offer a combination of fingerprint and password enrollment for better security Enrolling FP and password e Press Menu gt User Manage gt Enroll User gt FP amp Pwd gt New Enroll gt OK gt Key in User ID PIN gt OK gt Input your fingerprint gt Input your password and confirm the pass word one more time gt LCD is showing the ID with minus OP to indicate that the user ID is Using a combination of fingerprint and password gt OK Save Linking with USB flash disk for remote data transfer 9 Summary Ensure to enrol an admin istrator on the unit before enrolling users Recom
33. s Options gt Lock gt Determine the value of lock delay 8 6 Door Sensor Delay Door sensor delay can be configured to alert users if a door is not closing well after a Install door sensor prior to time period A door sensor must be installed prior to activation of this option The default activating this option period is 10seconds and the maximum period is 999seconds e Press Menu gt Options gt Access Options gt Dsen Delay gt Determine the value of lock delay 8 7 Door Sensor Mode Summary Door sensor mode is to configure the time to alert an internal buzzer if the door is not closing properly The standard of door locking system includes Internal alarm when door e Normally Closed NC An electrical contact that regularly allows electricity to flow e ee a until it is signaled to open e Normally Open NO An electrical contact that rarely allows electricity to flow To use door sensor select NC Press Menu gt Options gt Access Options gt Dsen Mode gt Determine the type correctly gt OK 8 8 Door Sensor Alarm Door Sensor Alarm can be configured to alert users by using the alarm system if a door is not closing well after a time period An alarm system must be installed first to use this operation Set alarm for when door is closing within time frame e Press Menu gt Options gt Access Options gt Dsen Alarm gt Determine the period gt OK 8 9 Turning Off Alarm There are scenarios that require you
34. sages 16 Access 17 8 1 Using the terminal as door access 17 8 2 Access options 17 8 2 1 Time zone 17 8 2 2 Grouping 17 8 3 User account options 18 8 4 Access combination 18 8 5 Lock 18 8 6 Door sensor delay 18 8 7 Door sensor mode 19 8 8 Door sensor alarm 19 8 9 Turning off alarm 19 8 10 Duress options a 19 8 10 1 Management of De Tnn 19 8 10 2 Help key 19 8 10 3 Trigger methods s 20 8 10 4 Alarm delay 20 8 11 Alarm count n 20 8 12 Group verification type 20 RFID card function 20 9 1 Understanding the RFID card 20 9 2 Enrolment of RFID card VEE 20 9 3 Verification using RFID card only 20 9 4 Multi verification methods 2 9 5 Deleting RFID card 2 2 Table of contents continue 3 10 Autotest 21 10 1 Who should do the autotest 2 10 2 Run all tests at once 2 10 3 Flash test 2 10 4 LCD test 2 10 5 Voice test 2 10 6 FP reader 2 10 7 Key test 22 10 8 RTC test 22 11 Troubleshooting 22 11 1 Unable to connect appears 22 11 2 Admin affirm appears 22 11 3 Difficult to read finger 22 11 4 LED is blinking all the time 22 11 5 Duplicate finger appears poe 11 6 RFID card doesn t respond n29 11 7 No sound 23 12 System Specifications 23 1 Intructions 1 1 Fingerprint placement Recommended fingers The index finger middle finger or the ring finger the thumb and little finger are
35. sali iti ificati h iedit R ifi User need to verify ac e terminals allow multi verification where a user is required to use two or more verifi Bace win moredhan one cation methods before he is allowed access to certain areas Refer to Chapter 4 User method page 19 under Types of Verification Method for more information about different com binations for the terminals and how to configure them Basically in order to select differ ent verification methods make sure that you have registered or enrolled that method in the terminal for the said User ID before any selection is made 25 Deleting RFID Card Only administrators can RFID cards can be used again and again but the information in the card must be de delete leted first before inserting new information e Press Menu gt User Manage gt Delete gt Input the User ID and wave the card at the induction area gt The LCD will ask whether you want to delete the User ID C gt The terminal will ask whether you want to delete User ID gt And to delete user Press OK to all Once the card has been emptied it can be used again Changing Card ID e Press Menu gt User Manage gt Enroll User Admin gt Reg RFID gt ESC gt Change Card ID gt Key in Original ID gt OK gt Wave new card gt OK Save 10 Autotest 10 1 Who should do the Auto Test fet ogee nds auto tests Auto Test page is to diagnose or analyze the conditions in the terminal There are 6 tests available in the
36. the keypad It contains numbers from Keypad used for user 0 9 an OK button an ESC Cancel button a Scroll up down button a doorbell button password pin entry and and a Menu button navigation of the unit 4 Ls ILs ILa 7 ILe ILo Jv Le JLo ser L o 2 4 Date amp Time The terminals displays the date and time at the home screen Choose the date and time format based on your preference Set your time and date e Press Menu gt Options gt Systems Options gt Date Time gt set your time and save To change the date format e Press Menu gt Options gt Systems Options gt Fmt gt Determine the date format based on your preference 2 5 Voice Control Voice Control lets you control the level of volume emitted by the terminal 2 5 1 Turn On Off The system lets you turn on off the voice based on your preference e Press Menu gt Options gt System Option gt Adv Option gt Voice gt Y N 2 5 2 Adjust Volume The default volume of the terminal s voice is 67 The volume can go as high as 100 and as low as 0 To sustain the performance of the speaker it s recommended to stay at range 60 70 To adjust the volume e Press Menu gt Options gt System Option gt Adv Option gt Adj VOL gt adjust accord ingly 2 6 Security Features Security features help protect the information in the terminal from being accessed by unauthorized individuals 2 6 1 Admin Affirm Register an administrator into the syste
37. tions gt Help Key gt Y Then press and hold the down arrow for 3s followed by the du ress fingerprint verification to trigger alarm 8 10 3 Trigger Methods The terminals offer 3 types of alarm trigger method e Press Menu gt Options gt Access Options gt Duress Options gt Choose your method gt Y You can choose one method only 1 1 1 Trigger Triggering alarm using 1 1 method 2 EN Trigger Triggering alarm using 1 N method 3 Password Trigger Triggering alarm using password method 8 10 4 Alarm Delay Set the timer to set off the alarm after successful duress finger verification The time range Is from 0 to 254s The type of output for alarm is NO NC Press Menu gt Options gt Access Options gt Duress Options gt Alarm Delay gt Set your value gt OK 8 11 Alarm Count There is a limit to unsuccessful verification by a user Predefine the value of unsuccess ful verifications so if a user exceeds the allowed times the alarm will be triggered if your terminal is installed with an alarm system e Press Menu gt Options gt Access Options gt Alarm CNT gt Define the value gt OK 8 12 Group Verification Type This function offers various verification type s for every group that can be set according to time Description of verification types available in fingerprint terminal is explained in Chapter 4 User e Press Menu gt Options gt Access Options gt Group Ver Type gt Select the Group gt OK
38. y will be dis played on the LCD screen e Invalid ID For 1 1 verification User ID entered does not match with fingerprint 4 2 3 Fingerprint Verification 1 N 1 N verification does not require any input of your user ID Place your finger prop erly on the scanner and the terminal takes second to verify your identity 1 1 1 1 requires input of User ID before the terminal reads and verifies Input ID on the screen gt Press OK button gt the terminal reads and verifies Correct placement Recommend index finger Make sure the center point of your finger is placed in the middle of the scanner for a good read Finger must be dry and clean Recommended to use index finger The terminal accepts other fingers but index is Lent Pee the most convenient on t press to har Make sure the finger is not wet too dry injured or dirty ACIE loren Me as Do not press hard on the sensor just place it comfortably Avoid direct sunlight or bright light 4 2 4 Password Verification Password is an option for those who prefer not to use other verification methods To verify via password insert User ID gt OK gt insert password and press OK 4 2 5 Card Verification Place the card on the card scanning area and the terminal will read and verify the card 4 3 Types of verification methods The fingerprint terminals offer various verification methods which include fingerprint FP User ID PIN Password PW a
39. yees Precision in time and date cannot be compromised for the system to work efficiently Adjust Date Time according to your time zone e Press Menu gt Options gt System Opt gt Date Time gt Select Value gt OK Summary Depending on security level you can use more than one verification setup Only administrator can delete users Ensure correct date amp time 5 1 2 Date Format Summary Date format differs based on countries for example in Malaysia the format used is date month year whereas in America month comes first Choose your date format accord ing to your preference The default format is dd mm yy Ensure correct date amp time format e Press Menu gt Options gt System Opt gt Fmt gt Select Format gt OK 5 1 3 Voice Voice control ON OFF The terminal has certain voice commands to guide users during enrolment and to notify users during the identity verification process e Press Menu gt Options gt System Opt gt Adv Option gt Voice gt Y N 5 1 4 Volume Voice Control lets you control the level of volume emitted by the terminal Adjust Volume Default volume of the terminal s voice is 65 The volume can go as high as 100 and as low as 0 To sustain the performance of speaker in the terminal it s recom mended to stay at range 60 70 To adjust the volume e Press Menu gt Options gt System Opt gt Adv Option gt Adj VOL gt Set your number gt OK 5 1 5 User Interf
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