Limited Warranty for PV Modules (EnverQ)
Contents
1. Limited Product Warranty CSUN warrants the Product s to be free from serious visual defects in materials and workmanship which defined in IEC61215 IEC61730 UL1703 or cause abnormal power output under normal application and use installation and service conditions as specified in CSUN s installation manual for a period of ten 10 years from Warranty Start Date as defined below Claims under this warranty will be honored only if the Customer can provide the proof that the the said serious visual defects results exclusively from defects in materials or workmanship or cause abnormal power output occurred during the ten year period of this warranty under normal application use installation and service conditions specified in CSUN s installation manual This Limited Warranty does not warrant a specific power output which shall be exclusively covered under clause 3 hereinafter Limited Power Warranty 3 25 Year Limited Power Output Warranty A Under normal application use installation and service condition as specified in CSUN s installation manual CSUN warrants that within a period of twenty five 25 years after the Warranty Start Date e For Polycrystalline Products within the first year the output power shall not be less than 97 5 of the minimum output power in CSUN s product datasheet thereafter the loss of output power shall not exceed 0 7 per year ending with 80 7 in the 25 year e For Monocrystalline Products wi2. 2 CSUN se energy for today Limited Warranty for PV Modules v4 1 Limited Warranty for PV Modules EnverQ Subject to the conditions exclusions and limitations set forth below China Sunergy Nanjing Co CSUN hereby grants the following Limited Warranty for PV Modules collectively the Limited Warranty to the original end user purchaser installing for its own use the Customer any of the specified and no other brand models of solar photovoltaic modules listed below the Product s 1 Warranted Products CSUNXXX 72M P XXX 240 245 250 255 260 265 270 275 280 285 290 295 300 305 3 10 320 330 CSUNXXX 60M P XXX 200 205 210 215 220 225 230 235 240 245 250 255 260 265 270 275 CSUNXXX 54M P XXX 180 185 190 195 200 205 210 215 220 225 230 235 240 245 CSUNXXX 48M P XXX 160 165 170 175 180 185 190 195 200 205 210 215 220 CSUNXXX 36M P XXX 130 135 140 145 150 155 160 165 CSUNXXX 72M XXX 170 175 180 185 190 195 200 205 210 SSTXXX 72M P XXX 240 245 250 255 260 265 270 275 280 285 290 295 300 305 3 10 320 330 SSTXXX 60M P XXX 200 205 210 215 220 225 230 235 240 245 250 255 260 265 270 275 SSTXXX 54M P KXXX 180 185 190 195 200 205 210 215 220 225 230 235 240 245 SSTXXX 48M P XXX 160 165 170 175 180 185 190 195 200 205 210 215 220 SSTXXX 36M P XX X 130 135 140 145 150 155 160 165 SSTXXX 72M XXX 170 175 180 185 190 195 200 205 210 M Monocrystalline module P Polycrystalline module 2 10 Year
3. ay Limited Warranty for PV Modules v4 1 Actual Cash Value of the product s which is the subject of claim or dispute FOR SALES TO U S ONLY SOME STATES IN THE U S DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF DAMAGES BY STATE LAW SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY FOR YOU 9 Transferability This warranty is extended to the original end user purchaser and is transferable to any subsequent owner of the location or subsequent holder of the product when Product s remain at their original installed location upon satisfactory proof of succession or assignment 10 Obtaining Warranty Performance A In order to obtain warranty service under the Limited Warranty the Customer should promptly notify CSUN regional customer service center Together with the notification the Customer should enclose the evidence of the claim such as the description of the defect the complete serial number printed on the module label the picture of the bar code a copy of commercial invoice and the delivery date of its Products Should the Products be returned for inspection repair or replacement by CSUN CSUN will provide the customer a Return Merchandise Authorization RMA CSUN will not accept the return of any modules without a RMA B If CSUN determines that the Product is not defective or that a performance deficit is not covered under this warranty CSUN will return the Product to Customer at Customer s expense and wi
4. ent that CSUN opts for options A ii or B i or B ii CSUN shall bear all insurance and transportation charges except air freight customs clearance and any other costs for returning the defective Product s to CSUN and shipping the repaired or replaced Product s to Customer The costs and expenses for their removal installation or reinstallation shall remain with Customer Limitation of Warranty Scope This Limited Warranties as set forth herein are expressly in lieu of and exclude all other express or implied warranties including but not limited to warranties of merchantability and of fitness for particular purpose use or application and all other obligations or liabilities on the part of CSUN unless such other obligations or liabilities are expressly agreed to in writing signed and approved by CSUN CSUN Shall have no responsibility or liability whatsoever for damage or injury to persons or property or for other loss or injury resulting from any cause whatsoever arising out of or related to the Product s including without limitation any defects in the module s or from use or installation Under no circumstances shall CSUN be liable for incidental consequential or special damages howsoever caused Loss of use loss of profits loss of production and loss of revenues are therefore specifically but without limitation excluded CSUN s liability if any in damages or otherwise shall not exceed the 3 2 CSUN se energy for tod
5. limited warranties from a single incident then if CSUN remedies such incidents as set forth above CSUN shall be deemed to have resolved all applicable warranty claims arising from such incident 6 Exclusions and Limitations A Warranty claims shall be filed in writing to CSUN or its authorized distributors within the applicable warranting period without exception B The Limited Warranty does not apply to any Products which have been subjected to 1 Alteration repair or modification without the expressed prior written consent of CSUN Solar 2 Removal of Product s and reinstallation at a new site 3 Non observance of CSUN s Installation and User Manual Particularly in the installation and maintenance the products are subject to violent collision and trampled by the operator and the back surface of products are collided scratched or squeezed 4 Misuse abuse neglect or accident in storage transportation handling installation application use or service 5 Electrical surges lightning flood fire vandalism tampering accidental breakage mold discoloration or other events beyond CSUN s control including without limitation any technological or physical event or condition that is not reasonably known or understood at the time the Customer purchased the Products 6 Installation on mobile platforms or in a marine environment direct contact with corrosive agents or salt water pest damage or malfunctioning PV system c
6. ll have no further obligation for the repair replacement or refund Obtain CSUN customer service Add No 123 Focheng West Road Jiangning E amp T Development Zone Nanjing P R China PC 211100 Tel 86 25 5276 6666 6530 6728 E mail customer_service chinasunergy com Web www chinasunergy com 11 Force Majeure CSUN shall not be in any way responsible or liable to the Customer or any third party for matters arising from any non performance or delay in performance of any terms and conditions of sale including this Limited Warranty due to fire flood blizzard hurricane thunder acts of God changes of public policies terrorism war riots strikes unavailability of suitable and sufficient labor or materials and other events which are out of control of CSUN 12 Validity This Limited Power Warranty for PV Modules is valid for module s dispatched from CSUN between Jan 1 st 2013 and Dec 31st 2013 China Sunergy Nanjing Co Ltd
7. omponents and other operating conditions which are not expressly allowed in the Installation and User Manual 7 Alteration removal or obliteration of the original Product label C Warranty claim will not be honored if the type or serial number of the module s have been altered removed or made illegible D This Limited Warranty for PV Modules only applies for the conforming products E Any additional Products provided and any Product repaired or replaced by CSUN under a warranty claim shall 2 7 io 2 2 CSUN se energy for today Limited Warranty for PV Modules v4 1 be covered by the same Limited Warranties and terms as the first Products purchased that were the subject of the claim no warranty periods or terms shall be extended because of a warranty claim or remedy CSUN shall make commercially reasonable efforts to replace defective Products with new or refurbished Products of the same or similar size and aesthetics but reserves the right to deliver another Product type in the event that CSUN has discontinued production of the Product type that is the subject of the warranty claim provided that such other Product type is compatible to the Customer s PV System Replaced Products and parts shall become the property of CSUN Repair Replacement or Refund Remedy A If a Product under normal application use and service conditions fails to conform to this 10 Year Limited Product Warranty during this ten year period as Cus
8. thin the first year the output power shall not be less than 96 5 of the 1 2 CSUN se energy for today Limited Warranty for PV Modules v4 1 minimum output power in CSUN s product datasheet thereafter the loss of output power shall not exceed 0 68 per year ending with 80 18 in the 25 year B The DC power of a Product shall be tested at Standard Test Conditions STC by the third party accredited by CSUN which are a light spectrum of AM 1 5 b an irradiation of 1 000 Watts per square meter and c temperature of 25 2 degrees Centigrade The measurements are carried out at the junction box terminals per the calibration and testing standards of CSUN valid at the date of manufacture of the PV Modules in accordance with IEC61215 and IEC61836 The extended measurement uncertainty 2 o Pmpp is lt 2 5 C The remedies set forth in Clause 7 are the sole and exclusive remedies provided under the limited Warranty Customers shall notify CSUN or its authorized resellers in writing within 30 business days after the date when the malfunction or defects provided under this warranty have been found 4 Warranty Start Date The Warranty Start Date shall be defined as the date of installation or 90 ninety days after the delivery by CSUN whichever date is earlier 5 Not Independent Warranties The Customer has the right to pursue claims under each of the warranties set forth above provided however that if claims arise under multiple
9. tomer s sole and exclusive remedy under this Limited Warranty CSUN will in its sole discretion either with regard to the applicable Products i refund the Actual Cash Value of the defective Product s or the current market price of the relevant new Product s For this purpose the Actual Cash Value is defined as the price at the time of purchase of the Product s reduced by an amount equal to 4 of that price per each 365 day period following Warranty Start Date until the conclusion of the twenty fifth period ii repair the defective Product s at no charge or replace the defective Product s or part thereof by a new or remanufactured equivalent at no charge B If a Product fails to conform to this 25 Year Limited Power Output Warranty during this twenty five year period and if such decrease in power is due to defects in materials or workmanship under normal application use and service conditions as Customer s sole and exclusive remedy under this Limited Warranty CSUN will in its sole discretion either with regard to the applicable Products i repair the defective Product s at no charge or replace the defective Product s or part thereof by a new or remanufactured equivalent at no charge ii providing Customer with additional Products to make up for such decrease in power provided it is possible for the Customer to mount such additional Products or iii refunding the decrease in power based on the Actual Cash Value In the ev
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