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92586-vE IMS2 IOM
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1. Remote Management Server dit Edit NOT USED NOT USED NOT USED NOT USED Click Edit for Remote Connection to set up the connection parameters Password Require user identification Serial port PPP server address PPP client address Ca Connection parameters password No None 192 168 0 1 192 168 0 2 Set up the connection parameters Click Activate 10 January 2011 Ver E 128 Installation and Operation Manual IMS2 TD 92586GB e Open ports 1 Click Edit for Open Ports to open any additional ports that are needed for configuration tools To be able to configure ports switch number 8 on SW3 has to be set to ON Switch nr 8 on SW3 must be setto be able to change parameters Open ports For TCP and RS232 port 10101 has to be open 2 Set up the port parameters 3 Click Activate e Serial port channel 1 Click one of the NOT USED links for Serial port channel to set up a new channel Serial port channel Name IP address Remote Serial port Baud rate Parity Notes One serial port channel for each tool for example WinBK for System 900 configuration has to be set up Web based configuration tools do not require serial port channels 2 Set up the channel and click Activate The configuration of the remote management
2. o N DOD WM A W To apply the language for a device see 8 9 7 Upload a Language to a Device on page 75 10 January 2011 Ver E 73 Installation and Operation Manual IMS2 TD 92586GB 8 9 6 Import Company Phonebook files It is possible to import a phonebook file for later use 1 In the File menu click File handling The File management window opens 2 Click the Company Phonebook tab fi File management Parameter definition Software Language Company Phonebook Filename Entries myDevice cpb Close Click Add The Import files dialogue opens Select the company phonebook files to be imported Click Open C C heck that the newly imported company phonebook files appear in the list N DO Ww A W ick Close 10 January 2011 Ver E 74 Installation and Operation Manual IMS2 TD 92586GB 8 9 7 Upload a Language to a Device It is possible to upload a language to portable devices that support Language Upload Upload of languages is not available in unlicensed mode 1 Select the Devices tab 2 Select the device s to upload a language to It is possible to select several devices but only devices of the same Device Type can be selected 3 In the Device Menu select Upload Language The Upload Language dialogue appears a Upload language Device type d62 Protector Imported Enter URL 4 Do one of the following e f needed impor
3. and gt are used The comment marks are also used to hide functionality in the user interface Text written or functionality framed by the comment marks is not interpreted by the web browser lt TD valign top style height 25 gt This is the button that opens the NetPage phonebook If the phonebook is not used remove the complete script and the amp nbsp amp nbsp line mark it as comments to be able to include it again later on D 8 For comments included in the JavaScript code the comment mark is used Text written after the comment mark in the same line is not interpreted by the web browser function sendform addCal1No document testform callno value QDIE the user forgot to press add tmplist document testform callnolist 089 Buttons for example the To button that opens the phonebook can also be hidden directly in the code To do this insert hidden double quotation marks both before and after hidden as input type as follows document write lt input type button value will become 10 January 2011 Ver E 145 Installation and Operation Manual IMS2 TD 92586GB document write lt input type hidden value Note To change the user interface index4 it is necessary to open and change one or more of the files send html receive html and admin html Note If changes to the phonebook access To button beep codes
4. Configure the ESS For the specific settings for multiple IMS2 see ESS setup in Configuration for the setup on page 18 See Installation and Operation Manual Enhanced System Services ESS TD 92253GB for details Configure the existing IMS2 to use the number plan in the ESS see Configuration for the setup on page 18 Set up the added IP DECT system 10 January 2011 Ver E 19 Installation and Operation Manual IMS2 TD 92586GB 3 Data Backup All settings in IMS2 are stored as database files It is strongly recommended to backup these files on a regular basis see 13 5 Backup the Configuration on page 118 10 January 2011 Ver E 20 Installation and Operation Manual IMS2 TD 92586GB 4 IMS2 General 4 1 ascom MESSAGING PHONEBOOK DEVICE MANAGER CONFIGURATION SETUP WIZARD Authentication Levels and Default Passwords IMS2 has five different authentication levels The Messaging function that is creating and sending messages can by default be done by any user in the system and requires no password However if password protection of NetPage shall be included see 18 3 Password Protected Access to NetPage on page 150 User rights is required for the administration of the phonebook Default user name and password are user and password Administrator rights is required for the setup the configuration and administration of IMS2 simple troubleshooting and changing passwords except for the sysadmin
5. In the user interface index4 other message history statuses can appear such as e Absence e Call Diversion e Manual Acknowledge e Delivery Receipt 10 January 2011 Ver E 137 Installation and Operation Manual IMS2 TD 92586GB 18 Language and User Interface All text shown in the user interface is default in English but a copy of the language can be translated and imported to IMS2 Several languages can be added The default English language is not possible to edit or remove The supplied user interface can also be modified to suit the individual customer requirements concerning functionality Basic changes that can be made are e Translate or adapt text refer to 18 1 2 Translate Edit the Language on page 139 e Hide unused functionality refer to 18 2 4 Change the NetPage User Interface Functionality on page 145 e Modify the user interface to suit the customer s image refer to 18 2 Customize the User Interface GUI on page 142 Limit the number of characters included in the message text Add company logo and or modify the GUI to suit the customer s image Note The IMS2 user interface only supports the Latin 1 character set For the best screen appearance Windows standard screen settings using normal font size are recommended The recommended screen resolution is 1024 x 768 How to edit The code is thoroughly commented to make it easy to understand and can be edited with a simple text or HTM
6. Error message Unable to reach LDAP database Digit Manipulation Digit Manipulation Enabled Country Code National Destination Code International Prefix National Prefix External Line Prefix PBX First Prefix PBX Second Prefix Maximum size of internal phone numbers Minimum size of global phone numbers Figure 33 Settings for Active directory 2003 13 1 7 Digit Manipulation in Central Phonebook When importing telephone numbers it is sometimes necessary to automatically change the way a number is written according to preset conditions Depending on where a number is situated the IMS2 can alter the number that is returned in a phonebook query If for example the queried number is situated within the same local exchange the telephone number is considered to be an internal number and the number is stripped from superfluous international prefixes etc Telephone number standards There are several standardlized ways of writing telephone numbers The following formats are currently supported Format Comment 4631559300 E 164 international standard and E 123 031 559300 E 123 local number 46 031 559300 National prefix national destination code in parentheses 46 0 31559300 National prefix in parentheses 46 31 559300 Canonical address format 10 January 2011 Ver E 101 Installation and Operation Manual IMS2 TD 92586GB 4631551234 Digits
7. 13 6 Restore the Configuration on page 118 1 4 4 Charger Installation Follow the instructions in the manual for the charger 1 4 5 Central Phonebook administration e For administration of the central phonebook refer to chapter 7 Central Phonebook Administration on page 32 1 4 6 Daily Operation e For the daily operation that is creating and sending messages see chapter 6 Operation Messaging on page 30 10 January 2011 Ver E 8 Installation and Operation Manual IMS2 TD 92586GB 1 5 Included in the delivery e ELISE2 hardware e Power supply 100 240V DC and cables for EU UK US and AUS e Getting started instructions leaflet e Ordinary RJ45 straight through pinouts network cable for connection to the LAN e License certificate 1 6 Technical Solution IMS2 consists of a server and a client part The server runs on the ELISE2 hardware and is configured from a web interface The Java based client is run on a PC connected to the Local Area Network LAN and is loaded from the server Device Manager 1 7 Requirements Refer to Data Sheet IMS2 TD 92585GB 10 January 2011 Ver E 9 Installation and Operation Manual IMS2 TD 92586GB 2 Installation and Configuration 2 1 After installing the IMS2 the basic configuration is easily done with the help of a setup wizard The setup wizard includes all basic settings needed to get the IMS2 up and running Required information Make sure the followin
8. 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Under Other select User Server 4 Enter the IP address of the User Server and click Activate 10 6 Handset Administration Handset Administration gives the possibility to list all handsets that are registered in the system search for a specific handset or a range of handsets This is intended to facilitate troubleshooting It is possible to customize the pages by changing the number of handsets shown on the search result list 10 6 1 Search for Registered VoWiFi Handsets 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens 2 Click WLAN Portables 3 Do one of the following e Click Search to search for registered VoWiF handsets based on different search criterias For example Address Number IP address Hardware ID often the MAC address or the Status of the handset The Search page opens 10 January 2011 Ver E 89 Installation and Operation Manual IMS2 TD 92586GB Search Address Number IP Address Hardware ID Status Lo All 4 e Click List all to show all registered VoWiFi handsets 4 The search result can be sorted by address number IP address status or last login Click the name of the column to be sorted 5 portables were found Expor Resul Oo Address NumberW IP Address Status Last login oO 111 Not logged in Available 2010 02 26 15 22 22 EJ o 124 Not logged in Ava
9. Installation and Operation Manual IMS2 TD 92586GB Alcatel OmniPCX Enterprise e OmniPCX Enterprise IP address Since the Alcatel OmniPCX Enterprise OXE is connected over the LAN the IP address of the Alcatel OXE has to be entered e Port Numbers The ports that are used in the communication between the IMS2 and the OXE are fixed 9 2 3 DECT Message Distribution The DECT Interface has distribution lists that define where incoming data from handsets for example alarms and user data should be sent To find settings for DECT Message Distribution do as follows 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Messaging Distribution under DECT Interface The following information is supported e Alarm Personal alarms with location information from handsets in the Cordless Telephone System e Mobile Data User data sent from handsets in the Cordless Telephone System e Location Special Location information from handsets in the Cordless Telephone System This information can be used to track the route of a handset in a building e Availability info Includes absence information that is if a handset is placed in Charging Storage Rack The addressing of the receivers is described in Installation Guide ELISE2 TD 92232GB 1 A Special Location can be sent every time a ha
10. and select the backup file Click the Restore button An information window will open and inform you when the restore is ready Click Restart Now to reboot else click Restart Later 10 January 2011 Ver E 118 Installation and Operation Manual IMS2 TD 92586GB Backup successfully restored It is recommended to restart the module after a restore If any passwords or language settings have been changed you must restart your browser for these changes to take effect Restart Now Restart Later 10 January 2011 Ver E 119 Installation and Operation Manual IMS2 TD 92586GB 13 7 Device Configuration 13 7 1 Device Management Setup This setup page is used to set addresses to the interfaces that the devices are connected to 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Click Device Management Device Management Unite Addresses to device interfaces 427 0 0 1 DECT 127 0 0 1 WLAN Enable communication with licence server Enabled v 4 Enter Unite address to the interfaces that the devices are connected to 5 Set whether communication with the license server shall be enabled or not 6 Click Activate 13 7 2 Device Handling Configuration It is possible to set which device types that can login to the
11. ccceccceerseceteeenees 48 Assign a Number 61 Associate a Number 00 ccceceeseeeeeeeeees 55 B BAM 206k idan een i doe nca ad 3 Base Station Conversion ccceeeereceeeeteees 132 Baele a e n TEES 80 C Central Phonebook s 3 Certificates ranana a a odode 26 49 Colo r CODING eresie era tah ete 39 Coloured MeSSaGING ccceeeteeeeeteeeeees 121 COMMON GOUS wishin gera etinin nna 135 Common Messages 136 Company Phonebook 3 Configuration Page cccceeeeseeeeetteeteees 24 COHtACIS a mpraet ateen d aaant 3 D databasen naa a 1 58 DEGI tea e e aE 3 DECT Intentace ienaa i e 83 Default Categ Ory smerne oii iet 123 description of selected parameter 0 53 Device Handling cccceccceeeeteeeeeeeeeeees 120 Device Manager ccccececeteeeeetttteeeeesteeeeees 36 DEVICES insects nie etaxientiad rae eea neoteneet nEaN 40 Digit manipulation 101 DISkStatusizgstocs Sneon ele tudetee bute eet ate 169 E Error Relay Output 189 ESPA PTOTOCO renent tieit 154 F FACTO RESE tii Aid a aa 61 file exten IONS aonane ae 191 File management eeren 69 Firewall uee Gua sete wees Qader slraoks Mate root at ede bak 160 l MS E EEE A EA EL E a 3 IP POS E A legs stele a E 174 P StatSC S s sccaatadeceseteeaneoeaa dead 169 PDI neroa tat e aA A Eai 3 IPE Ana a a eas 4 10 January 2011 Ver E TD 92586GB L LANGUAGE files aeaa a 4 LDAP Parameter Set pisi ueniunt 99
12. 10 January 2011 Ver E 181 Installation and Operation Manual IMS2 TD 92586GB Cold storage room 1 door open very long The Input Trigger Cold storage room door open very long is used Alarm Action Co bd stomge mom dooropen very engl Notes Triggers Select trigger type and click AJJ Severs triggers of ine same type can be 39929 Input Trigger input Repetition Time jsp MBX No of Cald storage door open very long w 60 p x Actions Select type of action and click AJJ Severa actions can be sed Pn il Activate Output Output _ Duration 6 Seen 3800 x Send Message Calio Message Text Beep Code Priority 1440 inpetDeace bee High a x Request contirmation C 1441 inputDeses to Noma ax Request comtrmation C 1442 inpetDescs to Noms vi x Request contrmation C 1443 inpetDeses tom a ens x Request comtirmation C Je When the door has been open for 15 minutes 900 seconds the message is sent to all Portable Devices and the siren starts to sound The duration is set to max value 3600 and will sound until expired or another action is started with shorter expire time for example Cold storage room closed 10 January 2011 Ver E 182 Installation and Operation Manual IMS2 TD 92586GB Cold storage room door closed 2 Alarm Action V WLAN Portables Name Y Phonebook room YV Messaging Groups oldstorace oo
13. Devices tab Select from the list the device s that are to be upgraded The selected row is highlighted It is possible to select several devices but only devices of the same Device Type can be selected Note A software upgrade from IMS2 should be done on one device to start with If successful the remaining devices can be updated in one operation Tip By using Ctrl and or Shift it is possible to select several devices simultaneously In the Device menu click Upgrade software Alternatively right click and choose Upgrade double click the desired device or click the Upgrade button in the toolbar The Upgrade software window opens i Upgrade software Device type d62 Enter URL Upgrade Activate new software Immediately Immediately Later When idle When idle in charger After manual restart In the Upgrade software window the following fields options are shown e Device type shows the model of your device e Imported The Available files box contains previously imported software files see 8 9 4 Import New Software for Devices on page 72 the latest used software file is selected by default The Enter URL box gives a possibility to enter a path to a URL Import is used to import new software e Upgrade Immediately is used to start upgrade immediately Later enter a date and time for a scheduled upgrade e Activate new software ma
14. E 149 Installation and Operation Manual IMS2 TD 92586GB Creating a Quick Button with a URL Call Example The link http XxXx XxXx xxx xxx cgi bin npcgi no 1234 amp bp 3 amp pri 7 amp msg Hi 2 1 will send a message to a cordless phone with number 1234 with the message Hil the priority 7 and the beep code 3 Note Priority can t be set in the URL creator but this part of the URL message can be written manually in the web browser address field see the example above amp pri 7 1 Create a button When the button is pressed the following link should be opened http XxXx xXxXx Xxx xxx cgi bin npcgi lt parameters gt For information about parameters see Parameters on page 148 2 If the immediate status should be shown on the page it has to be handled It is also possible to state a URL for the return page in order to show the immediate status on another web page 3 Store the web page either locally or in the NetPage ftp area see 18 2 1 Files for Translation Editing on page 143 Opening NetPage with Fields Automatically filled in Example The link http Xxx XxXx xxx xxx netpage no 1234 amp msg Hi 21 will open NetPage with the Call ID 1234 entered in the number field and the message Hi in the message field al Create a link or button that opens the following link when the button is pressed http Xxx xXxx xxx xxx netpage lt parameters gt For information about parameters see Parameters on page 148 2 If t
15. Language file Ing orxml Language file for handsets or IMS2 Language file for IMS2 uses XML eXtensible Markup Language Package file pkg Archive that can include different file types such as parameter definition files def software files bin and template files tpl Template file tpl Contains one or more exported templates Number file xcp Exported Numbers Product Information file xml A file containing information needed for licensing and upgrade of a handsets License file xml A file containing license keys for handsets 10 January 2011 Ver E 191 Installation and Operation Manual IMS2 TD 92586GB Appendix H Migration Guide This appendix describes how an existing system with IMS Integrated Message Server IMS IP NetPage or PDM System Version modules can be migrated to an IMS2 based system The following cases are covered IMS IP to IMS2 IMS IP and PDM System Version to IMS2 NetPage to IMS2 Add Device Management to an existing DECT system IMS to IMS2 For detailed instructions on how to do these migrations refer to the corresponding chapters in this manual H 1 Migration of IMS IP and PDM System Version to a Double IMS2 System If there is only a small amount of alarm handling configured on the existing IMS IP or if there is a need to start using alarm handling it is recommended to migrate the IMS IP to IMS2 By doing a migration the system is ready for new alarm handling functionality PD
16. Migration of IMS IP and PDM System Version to a Single IMS2 System In the case of a small system with low messaging load lt 4 000 messages per hour and no or a small amount of shared phones it is possible to do a migration from a two module system with one PDM and one IMS IP to a single module system with one IMS2 PDM _ IMS2 IMS IP o A in Figure 50 Migration of a PDM and IMS IP system to a single IMS2 system H 2 1 Description of system System constellation before migration e PDM with IP address 192 168 0 2 e MS IP with IP address 192 168 0 3 System constellation after migration e IMS2 with IP address 192 168 0 3 H 2 2 Preparations When migrating from a two module system to a one module system there is no way to transfer the parameters of both modules by using backups The migration is done either by e migrating the PDM to IMS2 and transferring the IMS IP settings manually or e migrating the IMS IP to IMS2 and let the handsets in the system be saved automatically If there are shared phones in the system it is necessary to migrate the PDM with a backup otherwise all portable configurations that are not used at the time of migration will be lost Considerations when migrating from a PDM to an IMS2 Since the IP address of the IMS IP is stored on the VoWiFi handsets the recommendation is to use the same IP address on the IMS2 that was used on the IMS IP If DHCP is used in the system the IMS2 wil
17. PDM LIM for 1 000 devices 10 January 2011 Ver E 2 Installation and Operation Manual IMS2 1 2 TD 92586GB Abbreviations and Glossary Ascom Line Protocol BAM Central Phonebook Charger Company Phonebook Contacts CSV file DECT Device DHCP EAP ELISE2 ESPA 4 4 4 ESS FTP GUI IMS IMS2 IPBS IPDI 10 January 2011 Ver E A simple alternative to ESPA 4 4 4 with all basic features of paging call available but with a very limited status report Basic Alarm Manager tool in the IMS that can be used to handle triggered inputs and alarms and user data from handsets In IMS2 this tool is referred to as Alarm Handling A Phonebook stored in a database in the control module or reached from the control module Can be a desktop charger or a charging rack A Phonebook that is uploaded to a handset from the Device Manager The entries are locked for editing in the handset The name of the phonebook in a handset Comma Separated Value A file with data where values in each row are separated by a delimiter which can be a comma a semicolon or a tab Digital Enhanced Cordless Telecommunications A global standard for cordless telephony Can be a DECT or VoWiFi handset an alarm transmitter a pager or a charger developed to work together with IMS2 and the Device Manager See the user manual for respective device Dynamic Host Configuration Protocol Extensible Authentication Protocol
18. Several actions can be added 2 Click Add Several actions can be added e Message Action The following figure is an example 10 January 2011 Ver E 109 Installation and Operation Manual IMS2 TD 92586GB Actions Select type of action and click Add Several actions can be added Message action x Add Send Message Call ID Message Text Beep Code Priority Eg a 2beeps v Normal s xX o 1 In the Call ID text field enter the Call ID that shall receive the message e Click pai if the message is to be sent as a reply to the sender of the alarm or data Call ID Reply Da 2 In the Message Text field enter the message By clicking the icons to the right of the text field you can add valuable information to the message such as call ID of the sender type of alarm If an input is activated the description of the input can be added Message Text Alarm trigger No callId Type mi alarmType ue 7R Figure 38 Available information for the alarm trigger Message Text Ht Input trigger Description inputDescr Figure 39 Available information for the input trigger Message Text Data trigger oi User callIq Figure 40 Available information for the data trigger 3 In the Beep Code drop down list select number of beeps 10 January 2011 Ver E 110 Installation and Operation Manual IMS2 TD 92586GB 4 In the Priority drop down list select message
19. The IMS2 has the license WSM LAM1 that allows to add 100 devices and 250 numbers Allowed Devices and Numbers Added Devices and Remaining Devices and Numbers Numbers 100 Devices 90 Devices 10 Devices 250 Numbers 200 Numbers 50 Numbers The administrator wants to add 20 devices according to 8 6 5 Add new Device on page 59 When trying to add more devices than allowed the following dialogue window see Figure 24 appears Figure 24 Additional devices cannot be added The administrator wants to add 60 numbers according to 8 5 1 Create New Numbers on page 49 When trying to add more numbers than allowed the following dialogue window see Figure 25 appears Create numbers Figure 25 Maximum numbers allowed This issue can be resolved by do one of the following e Adding a license for IMS2 that supports additional devices numbers see 1 1 Licenses for IMS2 on page 2 e Delete added devices numbers 10 January 2011 Ver E 62 Installation and Operation Manual IMS2 TD 92586GB Scenario 2 The IMS2 has the license WSM LAM1 that allows to add 100 devices and 250 numbers Allowed Devices and Numbers Added Devices and Remaining Devices and Numbers Numbers 100 Devices 100 Devices O Devices 250 Numbers 250 Numbers 0 Numbers The number of allowed devices numbers have been added in the Device Manager An additional device is registered in the Device Manager by placing it in an advanced charger or via Over the Air This de
20. The parameter groups are organized in a tree structure in the left pane with the parameters in the current node in the right pane The parameter list has one column with the parameter name and another column shows the parameter value This can be for example a numerical value a boolean value or text Clicking the icon will give a short description of the selected parameter 1 Select the Numbers tab 2 Select the Number The selected row is highlighted 3 Click Edit in the Number menu Alternatively right click and choose Edit or double click the Number i Edit parameters for 2010 Device type d62 Protector Parameter version 25 0 erbien Name H O Systems User I H Settings Password H O Connections S Profiles H Shortcuts H Customization 4 Services 4 Alarm Location 4 In the left pane select parameter In the Value column make the changes When a parameter has been edited the name of the node to which the parameter belongs changes to a blue colour Click Cancel if you want to undo all parameters edited since your last save and return to the main window 6 Click OK to save the changes Note When you save the parameters they are automatically sent to the device if it is online 8 5 6 Runa Template to set Parameter Values If a template has been created for a device type it can be used to set the parameter values for a range of devices or a single d
21. e Locate and select the file s to be imported e Click Open The file s are imported In the corresponding dropdown list select software language and or template Click OK The baseline is saved and applied Advcanced mode To configure a baseline for a device type In the File menu click Baseline The Edit baselines window in basic mode opens Click Advanced mode The Edit baselines window in advanced mode opens 10 January 2011 Ver E 81 Installation and Operation Manual IMS2 TD 92586GB fi Edit baselines Edit baselines Devic Software Template Template Language Language Configured d41 Advanced Not selected Not selected Not available d41 Basic Not selected Not selected Not available d62 Messenger Not selected 62 Messen Not available va d62 Protector Not selected Not selected d62 Talker d62_Talker_ d62 Talker E va i62 Not selected Not selected Always start in advanced mode File handling 3 If baseline management is disabled indicated by a red bar in the top of the window enable it by clicking Click to change When the baseline management is enabled the bar becomes green 4 If necessary import software file language file and or template file by clicking File handling The File management windows appears see 8 9 File management on page 69 for more information 5 For a device type click corresponding column and select software template and or language to be inc
22. for example to turn on a siren or to close a door Inputs can be used as trigger conditions and outputs can be used as actions Refer to chapter 13 4 Input Output Setup on page 115 Customize the Start page and NetPage GUI the Start page and the NetPage user interface can be customized to suit the individual customer requirements concerning functionality Refer to chapter 18 2 Customize the User Interface GUI on page 142 Remote Connection makes it possible to establish a remote connection to a customer site This makes it possible to configure and maintain sites independent of distance Refer to chapter 14 Remote Management on page 128 Open Access Protocol OAP makes it possible to communicate with other systems that are connected to the IMS2 Refer to chapter 20 Open Access Protocol OAP on page 159 Digit Manipulation makes it possible to set the way telephone numbers are converted in telephone number lists See 13 1 7 Digit Manipulation in Central Phonebook on page 101 10 January 2011 Ver E 29 Installation and Operation Manual IMS2 TD 92586GB 6 Operation Messaging Creating and sending messages requires no password and can be done by any user in the system Depending on license different GUls are displayed MESSAGING Figure 12 Messaging in IMS2 For configuration of messaging see 17 Messaging on page 133 6 1 Messaging Tool The Messaging Tool GUI is displayed on IMS2s without additional lic
23. not included supports FTPES 18 2 7 Inserting a Company Logotype In the default GUI a company logotype can be inserted for example in a separate table above the NetPage application In the examples index1 index2 and index3 the company logotype can be inserted in any of the empty table cells of the NetPage application 18 2 8 Creating a URL Call It is also possible to send messages with hypertext links This is useful in two ways It makes it possible to open NetPage with some fields already filled in and to create buttons on another web page For example a hotel guest can then use a button on a PC screen to send a message to room service In this case NetPage is never shown to the user since the URL string contains all relevant data such as Call ID and message A CGI script on the NetPage web server is called with a set of parameters which are separated by the character amp The immediate status shown after the text Status on last message can be presented on a separate web page by enclosing the URL to that web page If no URL parameter is specified the immediate status is always sent to the same web page as the message was generated from and then that page has to handle the status It is possible to use Common Groups when creating URL calls Common Messages My Groups and My Messages can not be used Note The immediate status texts are shown in 18 2 5 Translation of the User Interfaces on page 146 Note It is n
24. number of the internal input 1 or 2 Select Activation condition Enter Activation Time By default a notification will be sent immediately If you enter activation time the input has to be active for the set time before a notification is sent Click Save 13 5 Backup the Configuration 13 6 This instruction is used to backup the Device Manager database and ELISE2 configuration The backup file is saved in a proprietary file format and cannot be edited Save it in a place where you can easily find it for a restore Note The backup does not include certificates Note If a baseline is activated when doing a backup the baseline will automatically be run when doing a restore To avoid this deactivate the baseline before doing the backup 1 2 On the IMS2 Start page click Configuration and log in Select Other Settings gt Backup Restore Backup Restore Backup parameters Restore parameters a Ree To make a backup file of the current configuration click Backup in the Backup Restore window The File Download window appears Click Save The Save As window opens Select a location and enter a file name then save the file Restore the Configuration Note When the IMS2 is restored all changes that have been made since the last backup will be discarded BR WN F On the IMS2 Start page click Configuration and log in Select Other Settings gt Backup Restore Click Browse
25. refer to 7 1 1 Add Entries to the Central Phonebook on page 32 or importing them from a CSV file see 7 2 1 Import Entries to the Central Phonebook from a CSV File on page 34 7 1 Edit the Central Phonebook 7 1 1 Add Entries to the Central Phonebook The entries in the phonebook can be filled in manually On the start page click Phonebook Enter User name and Password Click OK Select Phonebook gt Edit Click Add button and enter the information needed in the text fields as described in Add Entry Manually below BR WN e Add Entry Manually Edit Central Phonebook Last Name First Name Number 1 Enter the following settings in the text fields Setting Description Last Name The family name First Name The first given name Number The telephone number 2 To add several rows click Add again 10 January 2011 Ver E 32 Installation and Operation Manual IMS2 TD 92586GB 3 Click Save 7 1 2 Sorting of Central Phonebook The entries in the Central phonebook can be sorted on Last Name First Name or Number 1 On the start page click Phonebook 2 Enter User name and Password and click OK The Edit Central Phonebook page opens 3 To sort the entries click the arrows in the list s title bar The Edit Central Phonebook page can also be reached from the IMS2 Configuration page via Other settings gt Advanced Configuration 7 1 3 Delete a single entry Entries i
26. see Figure 17 The following columns are displayed Eile Number the unique identifier of the Number The identifier is unique for that device type Device type the device model the Number is intended for Parameter version shows the version of the parameters in the Number Device ID the unique identifier of the device that the Number is associated to Online shows if the device the Number is associated to is online The y symbol indicates an online device Status shows the parameter synchronization status A Number can also be queued for synchronization Several different indications are used for example Synchronizing Sync queued Save queued Synchronized etc When the Number is offline the database status is shown Synchronized or Not synched Saved shows if the Number s parameters have been stored in the database The x symbol indicates that the parameters have been stored Last run template indicates which template that was last run for that Number Number Options Help Devices Numbers Templates Licenses New Device types lb Search For in Number v Show all La Number Device type Parameter Device ID Online Status Last runt Desktop Charger Adigy 9g d62 Protector 25 26 0364704201608 y SZ d62 Protector Synchronized 3 0 O0013e0108dF y gt Litem selected Figure 17 The Numbers tab showing a list of Numbers in a system 10 January 20
27. 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page appears 3 Select Other gt UNS The UNS page opens UNS Operating Mode Default Category Alias Call ID 10 January 2011 Ver E 122 Installation and Operation Manual IMS2 TD 92586GB Operating Mode Operating mode is changed in systems with an ESS only 1 To set Operating mode click Operating mode UNS Operating Mode Operating Mode E Stand alone IP address of forward destination UNS E activate 2 In a system with an ESS set operating mode to Forwarding and enter the ESS IP address 3 Click Activate Default Category The UNS Default Category is used to decide where messages from the IMS2 shall be sent This parameter is changed when the DECT system is connected to another module 1 To set Default Category click Default Category UNS Default Category Messaging handler IP address E 127 0 0 1 Messaging handler service name E DGH Ca 2 Enter the IP address of the module with the DECT system connected Set messaging handler to DECT 3 Click Activate Alias Call ID Alias can be used when there are numbers that do not belong to the default category 1 To set Alias Call ID click Alias Call ID 10 January 2011 Ver E 123 Installation and Operation Manual IMS2 TD 92586GB UNS Alias Call ID Al
28. Charging Storage Rack Pagings that are received from the A bus will be transmitted to the destination that corresponds to the address in the UNS 1 The Special Location can be sent every time a cordless phone gets a new location from a locator in the system This requires configuration both in the handset and in the locator Also called Immediate Alarm Transmission 10 January 2011 Ver E 94 Installation and Operation Manual IMS2 TD 92586GB 12 Messaging Groups Messaging Groups is used when one message should be sent to several handsets There are 30 groups with 15 handset addresses and one group with 50 The first group in the list is the large group The groups are defined in the administration pages Each group is given an address either a name or a number and a description Then the addresses of the handsets that should be included in the group are added To find Messaging Groups do as follows 1 On the IMS2 start page select Configuration The Configuration page opens 2 Click Messaging Groups gt Edit Groups Groups E EMPTY LARGE GROUP EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY 3 Open the group to be configured by clicking on its name default EMPTY 4 Enter group address description and members of the group Group configuration Group address RX Previous Group description E Members RX The Messaging Groups can be set up to be used for
29. ID the following applies Amount of Groups Group Members 10 19 15 7 20 2 17 3 1 Create a Group 1 ick the Common Groups or My Groups button in NetPage For Common Groups nter the user name user and the password password ick Add group nter a name for the group in the Name text field roup or enter number in the Call ID text field and click Add ick Save C e G E 4 Click the To button and select users from the phonebook to be members of this G C ick Close to exit the administration 17 3 2 Edita Group 1 Click the Common Groups or My Groups button in NetPage For Common Groups enter the user name user and the password password 2 Select the group that should be changed and the administration field will open 3 Make changes and click Save 4 Click Close to exit the administration 17 4 Predefined Messages Note This feature can only be reached from index4 The predefined messages feature includes message text beep characteristics priority and message type There are two types of messages Common Messages and My Messages Note The maximum message length differs depending on which system or handset the message is sent to and the amount of special characters included in the message Common Messages Common Messages can be used by all NetPage users Up to 30 Common Messages can be created These messages are stored on IMS2 an
30. IMS2 This enables a possibility to for example enable portable devices log in to one device manager and to enable chargers to log in to another device manager 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens Under DECT Interface select Device Handling Select the device type to enable disable login from Change On line Status to desired value Click Activate nn A Ww 13 7 3 On line Status Report Time for Chargers tis possible to set how often a device type must log in in order to be considered on line This is called On line Status Report Time To enable moving a charger without being ogged out it is possible to set a Status Log Delay Time f the device has not logged in again within the On line Status Report Time the Status Log Delay Time starts ticking If the device does not log in again within that time a Status Report is sent to the Fault Log 1 On the IMS2 start page click Configuration The Configuration page opens 10 January 2011 Ver E 120 Installation and Operation Manual IMS2 TD 92586GB 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens Under DECT Interface select Device Handling Click the device type that is destop charger or rack charger to change settings for Enter On line Status Report Time in minutes
31. In the Administer Fault Log page it is possible to export the log file to CSV Comma Separated Values file format and to clear the status log file from non active faults A timeout can be set to block repeated Status Logs that is the fault will be discarded and no actions will be executed 1 On IMS2 Start Page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Administer Fault Log Export Fault Log The log will be exported in csv format 1 Click Export 2 Click Save in the dialogue window and enter the file name default name statuslog csv and the file path Clear Fault Log This functionality removes all non active faults from the fault log 1 Click Clear 2 Click Yes in the dialogue window to remove all non active faults from the status log file Timeout Repeated faults can be blocked i e the fault will be discarded and no actions will be taken The incoming fault will be handled when first received and blocked during the set timeout 1 Enter the timeout in minutes 0 1000 minutes the default value is 10 minutes If no Status Logs should be blocked set the timeout to 0 2 Click Set timeout to save the setting Input Output Setup Inputs and outputs are defined in the I O Setup page see Figure 41 located under Other Settings gt Input Output The activation of an input can be set to on opening or on closing and the initial state fo
32. Paging System TD 90202GB for more information Send module status from A bus to Unite When this parameter is enabled the IMS2 sends module status to Unite as a status log Call Diversion Display Text When this parameter is enabled the text specified is added to the display message when a call diversion takes place The original Call ID can be included in the parameter text by writing a character where the Call ID shall be inserted 10 January 2011 Ver E 93 Installation and Operation Manual IMS2 TD 92586GB 11 2 System 900 Message Distribution The 900 Interface has distribution lists that define where incoming data from the handsets in the System 900 and the System 900 modules should be sent The receivers are addressed in the same way as for the DECT Interface that is described in Installation Guide ELISE2 TD 92232GB 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select 900 Interface gt System 900 The System 900 Interface page opens The following parameters can be set Alarm Personal alarms with location information from handsets Mobile Data Data sent from handsets Input activity An input on an Alarm Module has been activated Location Special Location information from handsets Availability Info Includes absence information that is if a handset is placed in
33. Synchronized d62 Protector 25 26 Synchronized 1 item selected Figure 27 Shows an example of a disabled device in the Numbers tab indicated by a red highlighted Device ID A device that is disabled cannot be configured such as edit parameters associate with device import contacts etc To enable the device another device must first be disabled or deleted See Disable and Enable Devices on page 64 or Delete and Enable Devices on page 65 for more information Disable and Enable Devices If the maximum number of allowed devices have been exceeded a device needs to be disabled before it is possible to enable a new device It is only possible to disable one device every 60 seconds If you are trying to disable one another within this time period a dialogue window appears see Figure 28 So you can disable a device and then immediately enable another device but you have to wait until the 60 seconds have elapsed before disabling the next device Figure 28 Failed to enable disable device 1 In the Devices tab right click the device to be disabled 2 Select Disable device The Device ID of the disabled device is now highlighted with red colour 3 Right click a device to be enabled 4 Select Enable devices The Device ID of the enabled device is now highlighted with black colour Repeat step 2 4 to disable enable additional devices 10 January 2011 Ver E 64 Installation and Operation Manual IMS2 TD 92586
34. The Advanced Configuration page opens 3 Select Clear Absence List 4 Click Clear Note When the absence list is cleared the IMS2 will consider handsets that currently are placed in a charger or manually set to absent as present 10 January 2011 Ver E 130 Installation and Operation Manual IMS2 TD 92586GB 15 2 Absence Handling in VoWiFi System These features requires a valid license See also 10 6 Handset Administration on page 89 15 2 1 List status It is possible to create a list of all handsets 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select WLAN Portables gt List All 3 Select Status to sort the list on handset status 15 2 2 Search status It is possible to search for handsets with selected status 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select WLAN Portables gt Search 3 Enter the optional search parameters Address Number IP Address Hardware ID and Status To view absent handsets select All absent or Manual Absent 10 January 2011 Ver E 131 Installation and Operation Manual IMS2 TD 92586GB 16 Base Station Conversion The base station IDs that are received together with personal alarms can be converted to another ID before it is sent to the system 16 1 Background In some systems the base station IDs might alter when the Cordless Telephone System is upgraded In the alarm handling th
35. The Unite communication protocol is used for communication between IMS2s in systems with more than one IMS2 Universal Networking Language Unite Name Server Unite module component that holds the Unite number plan and Unite destinations Installation and Operation Manual IMS2 VoWiFi WiFi WLAN 10 January 2011 Ver E TD 92586GB Voice over Wireless Fidelity is a wireless version of VolP and refers to IEEE 802 11a 802 11b 802 11g or 802 11n network WiFi is a term developed by the Wi Fi Alliance to describe wireless local area network WLAN products that are based on the Institute of Electrical and Electronics Engineers IEEE 802 11 standards Today most people use WiFi as a reference to wireless connectivity Wireless LAN Installation and Operation Manual IMS2 TD 92586GB 1 3 Overview From the IMS2 start page see Figure 2 it is possible to select different functionality modules ascom Figure 2 IMS2 start page Messaging see 6 Operation Messaging on page 30 Phonebook see 7 Central Phonebook Administration on page 32 Describes how to handle phonebook entries Device Manager see 8 Device Manager on page 36 Describes device management Configuration see 4 6 Configuration Page on page 24 Setup page for the IMS2 settings Setup Wizard see 5 IMS2 Setup Wizard and Configuration on page 28 The first time and as long as IMS2 is not configured the setup wizard will start aut
36. The first 25 log entries are shown To get the following 25 log entries click the Next link Fault Log Entry 1 25 172 1 25 26 50 51 75 76 100 101 125 126 150 151 172 Next Expand all entries Time Level Description Module Address amp 2008 01 22 16 22 53 Error Communication IMS 172 20 9 133 Failed to transfer Unite communication block IMSar 2008 01 15 10 52 38 Warning Configuration IMS 172 20 9 133 Illegal parameter value IMSar 2008 01 11 17 57 03 Critical g Supervision UPAC 172 20 10 95 Lost connection to system 900 UPAC 95 2008 01 11 17 56 51 Warning Fault in module component UPAC 172 20 10 95 Open Access App Specific UPAC 95 2008 01 11 17 56 39 Information Start of module component UPAC 172 20 10 95 Start of component UPAC 95 2008 01 11 17 56 38 All OK X No error UPAC 172 20 10 95 The following fault levels exist in the fault log e information e Individual reset e AllOK e Critical error e Error e Warning Symbols used in the Fault Log Symbol Description g Active persistent fault x Persistent fault that has been handled x Reset message no fault exists To get more detailed information about the events it is possible to expand the log entries by clicking the Expand all entries link Single log entries can be expanded by clicking the individual icon 10 January 2011 Ver E 114 Installation and Operation Manual IMS2 TD 92586GB 13 3 3 Administer Fault Log 13 4
37. and Operation Manual IMS2 Appendix A Used IP Ports for IMS2 Note If additional eugipment for example firewall is used between the IMS2 and the TD 92586GB application unit the corresponding ports might also be opened in the eugipment Port 20 21 53 68 80 113 123 443 1321 1322 1814 1815 3217 5891 8080 10089 10101 10103 10141 10147 10153 33000 33001 10 January 2011 Ver E Application or unit FTP FTP Domain Name Server DNS License Web Server communication DHCP HTTP License Web Server communication Authentication Network Time Protocol NTP HTTPS License Web Server communication OAP Server OAP Server MX ONE MD110 IP DECT EMN MX ONE MD110 IP DECT EMN Unite traffic NetPage Applet communication HTTP Ascotel 16 Remote connection TCP and RS232 conversion Remote connection Communication between Remote Access Client and Remote Access Server VoWiFi handset Communication DECT Charger Communication Device Manager GUI Communication VoWiFi handset Communication VoWiFi handset Communication Transport protocol TCP TCP UDP UDP TCP TCP UDP TCP TCP TCP TCP TCP UDP TCP TCP UDP TCP TCP TCP TCP TCP TCP TCP 174 Installation and Operation Manual IMS2 TD 92586GB Appendix B RJ45 connections B 1 Cables for BusinessPhone IMS2 and the BusinessPhone have to be connected in order to be able to transmit messages to Portable Devices and to r
38. appropriate log file To find logs do as follow 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other settings gt Advanced Configuration The Advanced Configuration page opens 3 Click Troubleshoot 4 Click View Info Log or View Error Log IMS2 Does Not Start To use the IMS2 GUI the computer must confirm to the requirements listed in 1 7 Requirements on page 9 If you do not have the correct software versions installed contact your system administrator Firewall Issues or No Indication of Connected Device If there is a firewall between IMS2 and any devices the firewall may need some configuration to allow communication See Appendix A for a description of used ports Unable to Access FTP Area Make sure the client is set in active mode Example for Internet Explorer In the menu select Tools gt Internet Options gt Advanced Under Browsing uncheck the Use Passive FTP for firewall and DSL modem compatibility checkbox When secure mode is enabled see 4 5 Web access security settings on page 23 only secure access via HTTPS and FTPES is allowed HTTP is automatically redirected to HTTPS and FTP access is not allowed The FileZilla Client freeware not included supports FTPES 21 2 Device Manager Troubleshooting Device Does Not Show Up in IMS2 If a connected device does not show up as connected in the Devices view check the status of the in
39. as a web browser or a time server 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Time select Settings Time source Time server address Fault log Time zone Auto DST adjust Date format Date separator Time Format Time push time HH MM Only valid when Time server is selected Time settings Web browser ES ooo E No GMT 01 00 Amsterdam Berlin i Rome Stockholm v Yes yyyy MM DD S HH MM SS 7 00 00 Setup System 900 time 4 The following parameters can be set some of these parameters can also be set in the setup wizard e Time source e Time server address e Fault log e Time zone e Auto DST adjust e Date format e Date separator e Time Format e Time push time e Setup System 900 time For additional information see also Installation Guide ELISE2 TD 92232GB 5 Click Activate Set time If Web browser has been selected as time source the time must be set manually Otherwise this setting shall not be done 1 Under Time select Set time The Set Date and Time page opens 10 January 2011 Ver E 125 Installation and Operation Manual IMS2 TD 92586GB Current date is 2010 05 06 Current time is 12 15 09 reload Please Note The time cannot be set f
40. certificate file and click Open If the certificate is passport protected an Enter Password dialogue appears Enter the password and then click OK A Confirm Certificate windows appears see Figure 21 The following information is displayed e The algorithm of the certificate e The validity status of the certificate e The validity period of the certificate e The issuer of the certificate 10 January 2011 Ver E 50 Installation and Operation Manual IMS2 TD 92586GB 6 The authorized users of certificate issued to fi Confirm certificate You are about to send the Following certificate to the device Are you sure you wish to continue Certificate Algorithm SHAtwithRSA Valid Yes Valid From 2006 07 06 13 13 Validto 2011 07 06 13 17 Issuer DC ascom ws CN AscomWSrootCA Issued to DC ascom ws CN AscomWSrootCA Figure 21 Confirm Certificate Window Import the certificate to the device by clicking Yes If needed repeat step 3 5 for editing additional Root certificates View Certificate Details 1 2 3 Select the Numbers tab In the Number menu select Edit certificates Alternatively right click in the Numbers list and select Edit certificates Select the certificate to view by clicking the corresponding Details button A Certificate details window appears see Figure 22 The following information is displayed The algorithm of the certif
41. file to upload Sort order Second Column Upload file 3 Browse to find the CSV file Choose the sort order Click Upload file When the CSV file is uploaded it will be converted and saved as uploadednrlist js The file is a text file with the following format nr_array First name 1 Surname 1 Telephone number 1 First name 2 Surname 2 Telephone number 2 If you later want to edit the number list the uploadednrlist js file is accessible with the FTP client and can also be modified manually 4 Test that the number list works as desired Note When the phonebook has been updated be sure to clear the cache memory on the web browser 17 3 Predefined Groups Note My Groups are created from the NetPage and are not to be mistaken for the Messaging Groups created from the Configuration page in IMS2 This functionality is only accessible from index4 see figure 46 on page 147 Common Groups Common Groups can be used by all NetPage users It is possible to create up to 30 predefined Common Groups with up to 50 Call IDs in each These groups are stored on the FTP area My Groups My Groups are stored locally and can only be accessed or changed from the PC where they are stored 10 January 2011 Ver E 135 Installation and Operation Manual IMS2 TD 92586GB There is a limited storage area This means that for groups with approximately 20 characters name and Call
42. on the Install Image page On the IMS2 go to 192 168 0 3 config Run the setup wizard In the setup wizard set the following parameters e Enter a new license e Set DECT Phone System to None e Set Default Messaging Destination to WLAN Messaging Interface e Change passwords to the passwords to be used for this system Click Restart Now Shut down the PDM module see Installation Guide ELISE2 TD 92232GB Go to Configuration gt Other Settings gt Advanced configuration gt WLAN Message Distribution For Alarm and Mobile Data change 127 0 0 1 BAM to 127 0 0 1 EventHandler see 9 2 3 DECT Message Distribution on page 86 Select UNS gt Default Category Click Factory and then Activate see 13 1 8 UNS Default Category on page 105 In Configuration gt Other Settings gt Input Output configure inputs and outputs according to the description of the IMS IP Basic Alarm Manager configuration see 13 4 Input Output Setup on page 115 10 January 2011 Ver E 199 Installation and Operation Manual IMS2 TD 92586GB 14 In Configuration gt Alarm Handling configure Alarm Handling according to the description of the IMS IP Basic Alarm Manager configuration see 13 2 3 Add Alarm Actions on page 108 Parameter IMS IP IMS2 Basic Alarm Manager inputs bam Define inputs Configuration gt Other and outputs bam Define outputs Settings gt Input Output Basic Alarm Manager events b
43. on the web browser If they still are unsatisfactory refresh the caching proxy server if any Entire Message history including column headings doesn t appear The Java Virtual Machine may be missing on your PC Contact your IT department for assistance Message history is not running although messages are sent and column headings are visible There might be a firewall preventing you from receiving data from the NetPage server Contact your IT department to open port number 5891 in the firewall in the direction from the web client to the NetPage server Troubleshooting Guide This section lists a number of possible faults probable causes and suggested actions 10 January 2011 Ver E 161 Installation and Operation Manual IMS2 21 4 1 Troubleshooting Guide for the Device Manager Fault e It is not possible to edit any parameters after log on to the system e The system does not have the correct time e An advanced charger does not come online in the Device Manager ina system with Service discovery enabled e An advanced charger does not come online in Device Manager ina system with Service discovery disabled e The charger logs out immediately after login and does not come online again The charger is configured in another Device Manager or in WinPDM 10 January 2011 Ver E Probable cause The user is logged on as auditor Configuration error no time server confi
44. options The following licensing features are not done with the IMS2 and are therefore not described is this document e How to work with the license web e How to purchase licenses e Manual license upgrade in the handset The license of a handset can be upgraded to a license of a higher variant level for example from a d62 Talker license to a d62 Messenger license Depending on the variant used additional license options may be available Note A handset can be re licensed 99 times 8 8 1 License Upgrade alternatives License upgrade includes using the license web which is described in Function Description Product Licensing Overview TD 92677GB These are the alternatives for upgrading licenses on devices e Automatic license upgrade Used when the IMS2 has an Internet connection to the license server see 8 8 2 Automatic license upgrade e License upgrade using export import Used when the IMS2 does not have an Internet connection see 8 8 3 Export and Import Licensing information e Manual license upgrade Used to enter the license key manually in the handset see the configuration manual for the corresponding handset In this case the IMS2 is not used 8 8 2 Automatic license upgrade Note This feature requires an Internet connection The communication is done via HTTPS and normally via port 443 The first time a device logs in to the Device Manager the IMS2 asks the license server for the latest license for the device W
45. or priority settings are made it is also necessary to change the files editpagtext html and leditpagtext html to get a consistent user interface In order to be able to restore the default GUI make a backup before changes See 18 Language and User Interface on page 138 18 2 5 Translation of the User Interfaces The texts presented in the user interfaces can be translated The translation is entered differently depending on the example user interface that is used The HTML files index_template and index1 index2 and index3 are translated in the HTML code The NetPage user interface index4 on the other hand is translated in the language js and receive html file where receive html includes the NetPage message history applet Start Page 1 Download copy the file and included image from the FTP area refer to 18 2 1 Files for Translation Editing on page 143 2 Open the file in a text or HTML editor and translate all words 3 Save the file 4 Upload paste the file to the FTP area refer to 18 2 6 Upload the Files to the IMS2 FTP Area on page 147 5 Check that the user interface looks all right Example User Interfaces index1 index2 or index3 1 Download copy the file and included images from the FTP area refer to 18 2 1 Files for Translation Editing on page 143 2 Open the file in a text or HTML editor and translate all words and immediate status texts For existing immediate status texts see tabl
46. page 133 For settings included in the WSM LAP1 license option Refer to chapters 18 2 8 Creating a URL Call on page 148 19 Serial Interface on page 153 For settings included in the WSM LAP2 license option Refer to chapters 20 Open Access Protocol OAP on page 159 See also Function Description Open Access Protocol OAP TD 92215GB For settings included in the WSM LAP3 license option Refer to chapters 20 Open Access Protocol OAP on page 159 See also Function Description Open Access Protocol OAP TD 92215GB For settings included in the WSM LAM1 license option Refer to chapters 8 Device Manager on page 36 100 devices For settings included in the WSM LAM2 license option Refer to chapters 8 Device Manager on page 36 500 devices Installation and Operation Manual IMS2 TD 92586GB e For settings included in the WSM LAM3 license option Refer to chapters 8 Device Manager on page 36 1 000 devices e For settings included in the WSM LAM4 license option Refer to chapters 8 Device Manager on page 36 2 500 devices A summary of extended configuration can be found in chapter 5 2 Optional Settings on page 29 1 4 3 Configuration for IMS2 running as PDM System version e For settings included when IMS2 is running as PDM System Version the following chapters are valid 2 Installation and Configuration on page 10 8 Device Manager on page 36 13 5 Backup the Configuration on page 118
47. persistent fault when it later is reset Fault code Description of the fault code Extended address information showing the system bus type and module address 10 January 2011 Ver E 112 Installation and Operation Manual IMS2 TD 92586GB This page reflects the status at 2008 01 22 17 22 05 Update Page Active Faults Active Faults 1 8 Expand all entries Time Level Description Module Address 2008 01 11 17 57 03 Critical Supervision UPAC 172 20 10 95 X Lost connection to system 900 UPAC 95 2008 01 11 17 56 51 Warning Fault in module component UPAC 172 20 10 95 X Open Access App Specific UPAC 95 Persistent faults will remain in the list until the module sends a status message confirming that the module is working properly again It is also possible to delete the fault in the list by clicking the icon X Note If the IP address or license is changed in IMS2 the faults reported for the previous IP address license will remain since no confirmation can be received These faults must be manually deleted The active faults list page has to be manually updated by clicking the Update Page link uppermost on the page On this page the error relay can be reset See also Appendix F Function Indicator and Error Relay Output on page 189 and Installation Guide ELISE2 TD 92232GB Module Fault List There is a list of all possible module faults which shows codes and statuses etc for IMS2 1 On IMS2 Start Page select
48. see 8 9 2 Import a Package File on page 70 1 In the File menu click File management The File management window opens 2 Click the Software tab fi File management Parameter definition Software Language Company Phonebook Device type Version Parameter definition File Desktop Charger Advanced eh epi Charger_Advanced_v1 3 11 bin Close 3 Click Add The Import files window opens 4 Select the software files to be imported Only files with a corresponding extension are shown such as bin and pkg 5 Click Open 6 Check that the newly imported software files appear in the list 7 Click Close 10 January 2011 Ver E 72 Installation and Operation Manual IMS2 TD 92586GB 8 9 5 Import Language files for Devices For adding a new language to a device a language file Ing distributed by your supplier must be imported to the Device Manager and then uploaded to the device 1 In the File menu click File management The File management window opens 2 Click the Language tab fi File management Parameter definition Software Language Company Phonebook Device types Language File d81 Messenger d81 Protector Svenska Swedish_d81 Messenger d81 Protector_ Close Click Add The Import files dialogue opens Select the language files to be imported Click Open Check that the newly imported language files appear in the list C ick Close
49. server is described in detail in Function Description Remote Management TD 92257GB 10 January 2011 Ver E 129 Installation and Operation Manual IMS2 TD 92586GB 15 Absence Handling Absence handling is handled differently for DECT and VoWiFi in IMS2 15 1 Absence Handling in DECT The IMS2 keeps track of handsets that have reported absence status When a message is sent to an absent handset the sending module can get information from the IMS2 that the handset is absent 15 1 1 Absence List A list in the IMS2 indicates which handsets that have reported absence status 1 On the IMS2start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Select View Absence List The handset identity and absence type for example Manual absent or In storage rack are reported in the list It is possible to manually remove a handset from the absent list by clicking on the corresponding Remove link 15 1 2 Clear Absence List The absence list in the IMS2 can be cleared This has to be done for example when an IMS2 is reinstalled in a system since the absence list then will be out of date This should only be used as a last resort if there is a permanent mismatch in the system 1 On the IMS2start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration
50. settings e Devices can be updated with new software 10 January 2011 Ver E 57 Installation and Operation Manual IMS2 8 6 1 TD 92586GB Add Devices Note Before connecting a device to the Device Manager make sure the connection is set up according to the instructions in the device s User Manual If a range of new devices are to be added the easiest way is to 1 Create a template with all common parameter settings See 8 4 1 Create a Parameter Template on page 45 Add a range of Numbers and run the template See 8 5 1 Create New Numbers on page 49 and 8 5 6 Runa Template to set Parameter Values Edit the parameters and change individual settings See 8 5 5 Edit Parameters on page 53 Connect the devices and associate them with the Numbers in the database See 8 5 7 Associate a Number with a Device on page 55 A single device can be added in the same way 8 6 2 Synchronize a Device When parameters have been changed in a device the device is synchronized with the Number saved in the database When a device is being synchronized parameters that have been changed in the device are uploaded to the Device Manager and parameters that have been changed in the Device Manager are sent to the device If a parameter has been changed in both the device and the Device Manager the setting made in the Device Manager will take precedence 1 8 6 3 BR WN BF When a device is connected to the system running the Devic
51. templates window opens 2 Select the Template files tpl to be imported 3 Click Open 4 The template s will be imported 8 10 3 Export Numbers to a File It is possible to configure Numbers for a site and export the settings to a file One or several Numbers can be selected The exported file can then be used when producing new devices for the customer 1 Select the Numbers tab The Numbers view appears 2 Select the Number s to be exported 3 In the Number menu click Export The Export Numbers window opens By default the file will be saved in the My documents folder with the name EliseSite xcp You can select another name and folder 4 Click Save 8 10 4 Export Templates to a File It is possible to export templates to a file One or several templates can be selected 1 Select the Templates tab The Templates view appears 2 Select the template s to be exported 3 In the Template menu click Export The Export templates window opens By default the file will be saved in the My documents folder with the name Templates tpl You can select another name and folder 4 Click Save 10 January 2011 Ver E 79 Installation and Operation Manual IMS2 TD 92586GB 8 11 Other Settings 8 11 1 Automatically enable new devices settings By default when a new device logs in it is automatically enabled and saved in the IMS2 database Note The IMS2 license detemines the nu
52. the Advanced Configuration page 1 Click Configuration on the start page The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Security click Change Passwords 4 Click the user to change password for 5 Enter your user name and password Enter the new password and confirm the password 6 Click Ch Passwd 10 January 2011 Ver E 22 Installation and Operation Manual IMS2 TD 92586GB 4 4 Password policy The required password complexity can be set in IMS2 follow this instruction 1 Click Configuration on the start page The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Security select Password policy Password Policy Minimum length Number of character types Number of previous passwords not allowed e e Repeated characters E Not allowed e Sequential characters Not allowed activate 4 Set the password policy 5 Click Activate It is also possible to select previous or factory settings by clicking the corresponding button respectively 4 5 Web access security settings When secure mode is enabled only secure access via HTTPS and FTPES is allowed HTTP is automatically redirected to HTTPS and FTP access is not allowed The web access security level can be set as follows 1 Click Configuratio
53. the IMS cannot be installed on an IMS2 and must instead be transferred manually The licenses of IMS and IMS2 are not compatible so before start of migration a new IMS2 license has to be acquired Licenses e Basic license for IMS IMS L901 IMS L902 IMS L903 IMS L905 IMS L906 IMS L907 IMS L909 and IMS L910 corresponds to the following IMS2 licenses IMS2 Basic License WSM LAS Basic Alarm Manager WSM LAA 10 January 2011 Ver E 203 Installation and Operation Manual IMS2 TD 92586GB OAP licenses for IMS corresponds to the following IMS2 licenses Description IMS license IMS2 license Basic messaging IMSOAP LM WSM LAP2 Basic messaging interactive IMSOAP LI WSM LAP3 messaging and user data Basic messaging and alarm IMSOAP LA WSM LAP2 Basic messaging interactive IMSOAP LC WSM LAP3 messaging user data and alarm Device Management license for IMS2 Description PDM license IMS2 license Up to 100 devices PDM LC WSM LAM1 Up to 500 devices PDM LD WSM LAM2 Up to 1 000 devices PDM LM WSM LAM3 Up to 2 500 devices N A WSM LAM4 Flash memory Since the Flash memory that is used for IMS does not have enough capacity lt 256MB the Flash memory must be changed when starting the migration The recommendation for IMS2 is 1GB Flash memory Hardware The ELISE2 must be equipped with 64MB RAM H 5 3 1 10 11 Description of migration Make a description of the IMS Basic Alarm Manager configuration
54. the UNS in the IMS2 is set to stand alone mode do as follows to change the address 1 On the IMS2 start page click Configuration The IMS2 Configuration page opens 2 Select Other settings gt Advanced configuration The IMS2 Advanced Configuration page opens 3 Under Other select UNS 4 Click Alias Call ID 5 Click 999999 in the list 1 See also documentation for the handset 10 January 2011 Ver E 97 Installation and Operation Manual IMS2 TD 92586GB 6 Enter the new Call ID for the phonebook that is the Call ID the handsets are using to access the Central phonebook Check that the Call ID does not conflict with any of the handsets in the system 13 1 3 Search result texts When a request is sent to the Central phonebook a text is included in the response that is sent to the handset These texts can be customized for example translated 1 On the IMS2 start page click Configuration The IMS2 Configuration page opens 2 Select Other settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Phonebook The Phonebook page appears Phonebook Introductory text Search Result Previous No search result Sorry no match Database for lookups LDAP Settings Digit Manipulation Settings cancel 4 Enter the texts that should be included in the search result see table below for more information about the different texts and when they are used N
55. the external equipment Default 2 beeps f set to High Stand by mode in receiver is broken through Default Normal How long to wait before transmission to receiver Default 30 milliseconds Set to No if for example external equipment uses an algorithm that differ from the 7 bit value used in TAP Default Yes How long to wait before disconnecting the external equipment Valid values 0 127 where 0 means Not enabled Default 8 seconds How long this module shall wait before hanging up Valid values 0 127 where 0 means Not enabled Default 4 seconds How many logon attempt from external equipment shall be permitted Valid values 1 127 Default 3 tries How many checksum failures from external equipment shall be permitted Valid values 1 127 Default 3 tries Installation and Operation Manual IMS2 Numbers of allowed timeouts ASCII conversion table 2 Click Activate 10 January 2011 Ver E TD 92586GB How many timeouts shall be permitted Valid values 1 127 Default 3 timeouts Makes it possible to convert display message characters Installation and Operation Manual IMS2 TD 92586GB 20 Open Access Protocol OAP This feature requires an additional license see 1 1 Licenses for IMS2 on page 2 This function makes it possible for customer applications to communicate with other connected systems for example the Cordless Telephone System The protocol that is used for c
56. the message Default A 41 Hex Character for negative acknowledge of the message Default N 4E Hex Makes it possible to convert display message characters Installation and Operation Manual IMS2 19 1 3 TAP Protocol TD 92586GB 1 The following settings can be selected changed Settings Description Enabled Yes No selection Default No Name Description of the channel Serial port Port selection 1 2 3 Default None Port 3 will be selected when set from the setup wizard but all three ports can be configured here Note that only one at the time can be used Bit rate Select bit rate Default 9600 bits s Mode Select mode Default 8 Data bits Even parity Flow control Used for handshaking control Default None Default Call ID Number to call if not specified in the external Default display message Default message priority Default beep code Default urgency Transmission delay x10 ms Advanced Enable checksum validation Advanced Delay time before log on timeout occurs Advanced Delay time before block timeout occurs Advanced Numbers of allowed times to log on Advanced Numbers of allowed checksum failures Advanced 10 January 2011 Ver E equipment Default 000 Message to display if not specified in the external equipment Default BLANK Priority if not specified in the external equipment Default 7 Normal Beep code if not specified in
57. the same device type simultaneously using the Baseline function see 8 11 2 Baseline settings on page 80 8 9 10 Delete Parameter Definition Files 1 2 3 4 5 6 In the File menu click File management The File management window opens Click the Parameter definition tab Select the definition files to be deleted Click Delete In the Delete files dialogue click Yes Click Close 8 9 11 Delete Software 1 2 3 4 5 6 In the File menu click File management The File management window opens Click the Software tab Select the software to be deleted Click Delete In the Delete files dialogue click Yes Click Close 10 January 2011 Ver E 77 Installation and Operation Manual IMS2 TD 92586GB 8 9 12 Delete Language File for Devices 1 In the File menu click File management The File management window opens 2 Click the Language tab 3 Select the language to be deleted 4 Click Delete 5 6 In the Delete files dialogue click Yes Click Close 8 9 13 Delete Company Phonebook File 1 In the File menu click File management The File management window opens 2 Click the Company Phonebook tab 3 Select the company phonebook to be deleted 4 Click Delete 5 6 In the Delete files dialogue click Yes Click Close 8 10 Import and Export This section describes import and export of Numbers and templates e Imp
58. to 100 devices WSM LAM1 is acquired it is possible to use a 256MB Flash memory If a license for more than 100 devices WSM LAM2 WSM LAM3 or WSM LAMA is acquired a 1GB Flash memory must be used Parameters The following parameters shall be transferred from IMS IP to IMS2 e P address since the IP address of IMS IP is stored in the VoWiFi handsets the recommendation is to use the same address on IMS2 as on IMS IP e Password change passwords to the passwords to be used for this system The following parameters need to be transferred if there has been changes compared to the default setting e WLAN system parameters settings made for WLAN such as Authentication Method and password must be transferred from IMS IP to IMS2 e Shared phones with individual login User server address if shared phones use individual login set User server address to the same IP address for ESS in IMS2 as was set in IMS IP UNS must be set to forwarding and to the IP address of the ESS e Logging settings if the ESS is used to store status logs and activity logs the IP address of the ESS shall be entered in the same way in the IMS2 as in the IMS IP 10 January 2011 Ver E 196 Installation and Operation Manual IMS2 H 2 3 TD 92586GB A bus connection if for example an Alarm Module or an Output Module has been connected for usage together with the Basic Alarm Manager BAM Basic Alarm Manager configuration Inpu
59. tool used for device management messaging and alarm handling It is a module based on ELISE2 hardware designed as an all in one solution for Centralized Management of portable devices This document describes the installation and configuration of IMS2 plus operation of the system The main functionality is e On site and remote administration of handsets and chargers e Parameter configuration and software download to handsets and chargers e Supervision of chargers e Central phonebook application for handsets e Text messaging between handsets e Alarm Handling Figure 1 shows the IMS2 in a system DECT Handsets Client 301 Figure 1 IMS2 in a system IMS2 provides a generic application for managing portable devices and chargers in wireless systems IMS2 makes it possible to edit parameters and update software in the devices It saves parameters and software for all devices in a database All devices are updated remotely from the IMS2 A serial interface is included to enable pagings from external equipment The serial interface supports the ESPA 4 4 4 protocol the Ascom Line protocol and the TAP 1 8 protocol The Ascom Line protocol is designed to be simple enough to be controlled manually using a terminal program connected to the serial port IMS2 also includes a central phonebook which can be accessed from the handsets The number of entries in the phonebook depends on whether the internal database o
60. two purposes To identify the national prefix in the number and remove it when it is not needed To change a number when the destination is another city External Line Prefix External Line Prefix is what needs to be dialled before the number to reach the public network The value is used to change the telephone number if it is identified as an external number PBX First Prefix PBX First Prefix is what precedes an internal number to create an external number This value is used to compare with the phonebook number to decide whether the number is internal or external PBX Second Prefix Points out an additional prefix to be handled in the same way as PBX First prefix Maximum size of internal telephone numbers Used for numbers that starts with a digit instead of or If the number is longer than this value it is considered to be an external number Minimum size of global telephone numbers Used for numbers that starts with a digit instead of or If the number is equal to or longer than this value it is considered to be a global number 10 January 2011 Ver E 104 Installation and Operation Manual IMS2 TD 92586GB 13 1 8 UNS Default Category It is possible to set UNS default category 1 On IMS2 Start Page select Configuration 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page appears 3 Under Other select UNS UNS Operating
61. unsuccessful due to no answer from the server 13 1 6 Examples of Settings LDAP directory in VoIP Gateway Phonebook LDAP Server or Proxy Address 172 20 9 219 Port Number 389 Authentication Method Simple Username idap quest Password eocce Search Base DN on PBXD Number Attribute e164 Type of Name Attribute s One containing both first and family name Name Attribute s o Error message Unable to reach LDAP database Digit Manipulation Digit Manipulation Enabled Country Code National Destination Code International Prefix National Prefix External Line Prefix PBX First Prefix PBX Second Prefix Maximum size of internal phone numbers BREE ERERERER PERPRRPRREE Minimum size of global phone numbers Figure 32 Settings for LDAP Directory in the VoIP Gateway 10 January 2011 Ver E 100 Installation and Operation Manual IMS2 TD 92586GB e Active directory 2003 Phonebook LDAP Server or Proxy Address 472 209 219 Port Number 389 Authentication Method Simple User name idap user Password Coane Seaeneeerem n Users de smalltusiness dc Number Attribute JE tetephonenumber Type of Name Attribute s Separate attributes for first and family name Name Attribute s givenName sn
62. use a bar code reader The bar code reader should send a carriage return after each item but it is not necessary If carriage return is not sent it is necessary to click Create after each read item 1 Select the Devices tab 2 In the Device menu select Add device E Add devices X Device type Parameter version 25 56 kA Device 1D Continuous registration Create l Close Select Device type and Parameter Version 4 Enter a Device ID for the device manually or by using a bar code reader The Continuous registration box can be used to select whether the Create devices dialogue shall close after clicking Create or if it shall still be open 6 If the bar code reader does not send carriage return click Create Note If a dialogue window You cannot add any more devices due to license restrictions appears see Figure 23 see 8 7 License Restrictions for Device Handling on page 62 for information 10 January 2011 Ver E 59 Installation and Operation Manual IMS2 TD 92586GB Figure 23 Dialogue window license restrictions 7 Repeat 4 to 6 if more devices are to be created otherwise click Close 10 January 2011 Ver E 60 Installation and Operation Manual IMS2 8 6 6 TD 92586GB Assign a Number to a device It is possible to assign a Number to a device that has not yet been assigned a Number in IMS2 This feature can be used if parameters have been change
63. view shows all devices configured at the site in a detailed list see figure 16 on page 41 The following columns are displayed e Device ID the unique identifier of the device e Device type the device model e Software version shows the version of the software in the device e Parameter version shows the version of the parameters in the Number e Upgrade status might show one of the following symbols software upgrade in progress It is also possible to see a progress bar when the device is being upgraded software upgrade Pending Request sent or Accepted a green arrow software upgrade Scheduled or Retrying gt gt the last upgrade Failed or Aborted a red broken arrow Completed no symbol is shown Note A software upgrade from IMS2 should be done on one device to start with If successful the remaining devices can be updated in one operation e Online shows if the device is connected to the Device Manager The symbol indicates a connected device e Latest Number shows the latest known Number for a device 10 January 2011 Ver E 40 Installation and Operation Manual IMS2 TD 92586GB SE Figure 16 The Devices tab showing a list of devices in a system 10 January 2011 Ver E 41 Installation and Operation Manual IMS2 TD 92586GB Numbers Tab Select the Numbers tab The view shows all Numbers configured at the site in a detailed list
64. 1 Internal Output 1 Internal 1 High open collector Reset 2 Internal Output 2 Internal 2 High open collector Reset 3 Siren 13 h Low vi Reset X Define new output Click Define new output Enter Name A bus Module Address and Output number Select Initial State Click Save oun A W 13 4 3 Define Inputs Inputs ID Input Name reas Input Activation ee 1 Internal Input 1 Internal 1 On Opening 2 Internal Input 2 Internal 2 On Opening v 7 Mylnput Internal 2 On Opening 4 x 8 Testi fi 1 OnClosing x 9 Test2 iD 1 OnClosing 10 x w Test l Onctesing w 20 x 1 a On Opening 4 interna 1 Click Define new input 2 Enter a unique Input Name 3 Enter Module Address or select Internal depending on if the input is connected via System 900 A bus module or to the IMS2 hardware directly If you want to trigger on both opening and closing or using different Activation time you can define multiple inputs for the same physical input This can for example be used if you at a door by using a microswitch want an activation on both opening and closing the door Please 10 January 2011 Ver E 117 Installation and Operation Manual IMS2 TD 92586GB see Appendix C Alarm Action Configuration Examples on page 176 for other examples Enter Input number Note If you have selected the internal checkbox in the previous step enter the
65. 11 Ver E 42 Installation and Operation Manual IMS2 TD 92586GB Templates Tab Select the Templates tab The view shows all templates in a detailed list see Figure 18 The following columns are displayed Name the name of the template Device type the device model the template is intended for Parameter Version shows the parameter version Eile J Template Options Help Devices Numbers es Licenses PP R New Edit Device types Search for in Name v Show all Name Device type Parameter version MyTemplate 1 MyDevice 25 22 Figure 18 The Templates tab in the Device Manager 10 January 2011 Ver E 43 Installation and Operation Manual IMS2 TD 92586GB Licenses Tab Select the Licenses tab The view shows all devices configured at the site in a detailed list see Figure 19 The following columns are displayed e Device ID the unique identifier of the device e Device type the device model e Online shows if the device is connected to the Device Manager The y symbol indicates that the device is online e Serial number the number identifying the device hardware e Number The Number associated with the device e Software version shows the version of the software in the device e Status shows the license synchronization status for the devices Examples of status that can be shown are Sending means that the IMS2 is sending license infor
66. 31 from the number and adds 00 for external line Resulting number 00612500 10 January 2011 Ver E 102 Installation and Operation Manual IMS2 TD 92586GB Example 3 The query is within the same country but not in the same city Queried number 035158115 Digit manipulation identifies 0 as National Prefix and 35 as National Destination Code and adds 00 for external line Resulting number 00035158115 Example 4 The query is within another country Queried number 4781530555 Digit manipulation identifies 47 as an international call skips the and adds 00 for external line prefix and 00 for international prefix Resulting number 00004781530555 Example 5 Size of internal number Queried number 1234 Digit manipulation identifies that the number of digits in the telephone number is equal to the number of digits entered as maximum size of internal phone numbers Resulting number 1234 Example 6 Size of global number Queried number 47815305555 Digit manipulation identifies that the number of digits in the telephone number is equal to the number of digits entered as minimum size of global phone numbers then adds 00 for external line prefix and 00 for international prefix Resulting number 000047815305555 Digit Manipulation Settings The parameters for digit manipulation can be set via the IMS2 Configuration page 1 2 In the IMS2 Start Page click Configuration Select Other Settings gt Adva
67. 4 Sbeeps High x Request confirmation O 1443 pal Alarm from callId 4 5beeps High y Xx Request confirmation C For Output Action Siren the value is set to max value 3600 10 January 2011 Ver E 179 Installation and Operation Manual IMS2 TD 92586GB Alarm cancellation For portable 1440 Alarm cancellation is setup with a Data Trigger with an Alarm with duration of 1 second Alarm Action Name Alarm cancellation Notes Triggers Select trigger type and click Add Several triggers of the same type can be added Data Trigger Data Number fio Add Actions Select type of action and click Add Several actions can be added Message action v Add Activate Output Output Duration s Siren vii x N It does not matter which Portable Device that sends the data so the trigger is general when it comes to Portable Device number The output is set to the initial state again after 1 second 10 January 2011 Ver E 180 Installation and Operation Manual IMS2 TD 92586GB Example 2 When the door to one of the cold storage rooms is opened the input from Cold storage room is activated If the door is open longer than 2 minutes a message is sent and a lamp above the door is lit If the door still is open after 10 minutes another message is sent After 15 minutes another message is sent and the siren starts to sound When the door is closed th
68. 8 Installation and Operation Manual IMS2 TD 92586GB 21 6 Advanced Troubleshooting IMS2 Advanced Configuration page requires administrator or system administrator rights includes pages for advanced troubleshooting 1 2 On the IMS2 start page click Configuration The Configuration page appears Select Other Settings gt Advanced Configuration in the left menu The Advanced Configuration page appears Click the Troubleshoot button In the menu there are links to pages where it is possible to view logs and find detailed information about the system View Info Log Information saved in a volatile memory View Error Log Errors and notifications saved in a permanent memory View Complete Log requires sysadmin rights The Complete Log includes Info Log Error Log and additional debug information Note This page shall only be used when information is requested by Technical Support System Information Information about module status Debug settings can be made Standard debug is set by default but it can be extended to show more details Send Test Message Possibility to send a test message to an entered Call ID IP Statistics Information about the number of sent Unite messages and retransmissions for entered IP destinations can be viewed The syntax of the listed IP addresses in the IP Statistics page is lt IP address gt lt No of sent messages gt where indicates that retr
69. 92232GB The ELISE2 module is now an IMS2 module Install the backup file on the IMS2 by clicking Restore on the Install Image page Configure the IMS2 with IMS IP parameters Open the Configuration page for IMS IP Start IMS2 in unlicensed mode see 21 5 Built in tools in IMS2 on page 167 and Installation Guide ELISE2 TD 92232GB Transfer all parameters except for the network parameters Go to UNS gt Default Category Click Factory and then Activate see 13 1 8 UNS Default Category on page 105 Go to Advanced Configuration gt Device Management Click Factory and then Activate see 13 7 1 Device Management Setup on page 120 Set network parameters e Ifthe IMS IP is configured to use DHCP shut down both modules and move the Flash memory from IMS2 to the IMS IP hardware Start the IMS2 e If DHCP is not used change the networks settings manually on the IMS2 to the same settings as on the IMS IP see Installation Guide ELISE2 TD 92232GB Shut 10 January 2011 Ver E 197 Installation and Operation Manual IMS2 TD 92586GB down both modules and start the IMS2 If there is a license for the IMS IP module key move the IMS2 Flash memory to the IMS IP hardware Start the module 1 Go to 192 168 0 2 config Run the setup wizard 2 Set the following parameters in the setup wizard e Enter the license for IMS2 e Set DECT Phone System to None e Change passwords to the passwords
70. A IMS2 Gerneral sccsscscscssccsccsccessesscssscssscsssssssscscesseessnessnsescssssssessesssssscesscessoessossees 21 4 1 Authentication Levels and Default PasswordS cessessssessessessecsecssesseesesseesecseeeseseees 21 A 2 Functionality Matix ya saci dessus ennn ea E aaa aE EAEE EEA EE E 22 4 3 Set PaSSWOMGS ssscisanenn n aE aE E E aeateateens 22 4 4 PassWord POY 2a sess 3sccesecstossessasvanssverenaensdeeesuneaeeeceetneandecsrenaaneceeninananyeeeneaneeneeaatenenaneiees 23 ASS Webaccess security setting Seia nra serene aao r E Ea RAE eaa Raisin aariaa 23 4 6 Configuration Page msrciransiiida a nira naa NA E AE RA OA 24 AT o E E E E A E E EE 25 4 8 Certificates menned a E EERE E E E E N 26 5 IMS2 Setup Wizard and Configuration sesesssessososossesosossesosoesesosossesososossososossesososse 28 5 1 Ba sicConfig ration Steps aiictc steadier nian ede eats 28 5 2 Optional SQttin gS sai cciccanideava crarvntendod etatateas venenatis acasenaniatinancacnes 29 6 Operation Messaging sccvicsiccc cececsesscseccesceccsscscsssassosssssessaseossossssscsocescssecteateoseepesscasease 30 621 EET eo EEEE A EOE EE E T 30 6 2 N tPAS Onea a E RTE ER A AR EREE AORN 30 7 Central Phonebook Administration esesosossososossesosossesosoesesosossesososossososossesososossosose 32 7 Editthe Central PROneb Kisennscscsinisnircennicineeninne 32 7 2 Import and Export a Central PhoneboOk s snot 34 8 Device Manager ssseccsccss
71. ANSLATION_TITLE With the translation mode function it is possible to view the label for each button menu etc This can be helpful when translating the language file For not losing one s bearings during the translation it is a help to open two windows and view one of them in translation mode and the other in normal mode 1 Select the Enable translation mode check box in the Import Export Language page and click Apply Translation Existing languages English Each language can be exported as an XML file To create a new language or update an existing click a language link above to download the file If a new language should be created change the language indication in the language tag Translate Update the text within translation and helptext tags and save the file Import the XML file Import language file Browse Import Enable translation mode X Apply in Translation mode all text will be exchanged with the identification in the language file This can be used to identify where a text is displayed in the GUI All the labels on the pages are shown see Figure 42 10 January 2011 Ver E 140 Installation and Operation Manual IMS2 TD 92586GB TEXT_TRANSLATION_TITLE TEXT_TRANSLATION_LANGUAGE_TEXT English TEXT_TRANSLATION_EXPORT_TEXT TEXT_IMPORT_LANGUAGE BUTTON_IMPORT_LANGUAGE TEXT_TRANSLATION_CHECKBOX_CAPTION SUDON GAVE OPTION_DESIGN_MODE TEXT_TRANSLATION_SAVE_TEXT Figure 42 Tra
72. AP server 4 In the Authentication Method drop down list select how to authenticate to the LDAP server Note If the authentication method SASL DIGEST MDS5 is selected the IP address for primary DNS server must be entered in the DNS server field on the Network setup page Otherwise it is not possible to authenticate with the LDAP directory Microsoft Active Directory 2003 5 In the User name field enter the user name used for logging on to the LDAP server It is a good idea to create a new user in the domain with access for the LDAP server 6 In the Password field enter the password used for logging on to the LDAP server 7 In the Search Base DN field enter the user entries parent DN The distinguished name for all users common entry 10 January 2011 Ver E 99 Installation and Operation Manual IMS2 10 11 TD 92586GB In the Number attribute field enter the name of the attribute that holds the telephone numbers In the Type of Name Attribute s drop down list select the appropriate option The option depends on if the name is stored in a single attribute or if it is split into two different attributes In the Name Attribute s field enter name s of the attribute s containing first name and family name If two attributes are used enter the first name on the first line and the family name on the second line In the Error message field enter an error message to be sent as an answer to a phonebook query that was
73. Address Cc Figure 31 Redundancy achieved by connecting IMS2 to two IP DECT base stations and setting primary and secondary IP addresses IMS2 can communicate with the IP DECT system over a LAN For configuration of the IP DECT system see Installation and Operation Manual IP DECT Base Station TD 92372GB It is possible to set an address to a secondary IP DECT master which is used as a redundancy backup The secondary IP Address is used if the connection to the primary IP Address is lost If the secondary IP Address is lost IMS2 will try to use the primary IP Address To do IP DECT IP address settings do as follows 1 On the IMS2 Start page click Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Under DECT Interface select IP DECT 10 January 2011 Ver E 83 Installation and Operation Manual IMS2 4 TD 92586GB Enter settings in the fields for DECT IP Address and Secondary DECT IP Address 9 2 DECT Interface Settings The DECT Interface controls the messaging flow between the Cordless Telephone System and other system modules for example UNITE compliant modules and System 900 modules 9 2 1 General Settings To find DECT General Settings do as follows 1 2 On the IMS2 Start page select Configuration The IMS2 Configuration page opens Select Other Settings gt Advanced Configuration The IMS2 Adv
74. Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Click the Troubleshoot button and select Module Fault List In the Module Fault list page it is possible to change settings on which level to use Module Fault List Module Supervisor Code Status Persistent Seriousness vious 3 7 3 16 Start of module No Information Defe Factory 3 3 7 Reoccurring application failure Yes Critical Default K 33 8 Application restarted No Error Default 10 3 10 Module key failure Yes Critical Default 12 3 21 Module running in unlicensed mode Yes Warning Default 12 3 22 All applications stopped Yes Critical Default v 14 3 28 Module restart No Information Defe M Unite Name Server Code Status Persistent Seriousness 7 3 15 Start of component No No Error Default 13 3 2 Fault Log The IMS2 fault log is a centralised log file and shows a complete log of the faults in the system Every time a fault message is generated in the system information about the fault 10 January 2011 Ver E 113 Installation and Operation Manual IMS2 TD 92586GB is written to the log file The maximum number of entries in the log file is 1050 When the log file is full the 50 oldest entries are removed 1 On IMS2 Start Page select Configuration The IMS2 Configuration page opens 2 Select Status gt Fault Log
75. EEEE EA N EEE 37 127 License restrictions 62 censes areia eaea o ataa aade aa 66 Licenses for IMS2 cccccccccsececsseeecseeeesseeeens 2 Licenses TaD soc feaeeteceedetaeciebact cass inede tages 44 LIME Protocol seira eaaa ceeanats 156 LOCATION saVet ans aena 89 Kola PEE A Seana 169 Esiste ige EAEE AT S dee deneataes 124 M MAG AGO SS ix esi aas eie lat ravinds 24 Message Distribution 0 cceee 86 87 94 Messaging Category 95 Messengers metior taki eed aaan iaa 4 Migration Guide essene 192 Module Fault Lista n asha 169 MOUNTING atien aaa teats 10 Multiple WSM ossis 12 MY GrOUPS darini sie rstvnenseecnebtaenbotndn increta 135 My MessaG esti nnion o i 136 N NGtpage at sccm bearer a e a 30 133 Network Settings 126 NUMD GR aseeseen ei aa ank iiaii 37 NUMBER 42 O Open Access Protocol s 159 Operating MOE eee ceeteeeteeeteeeees 123 P Paka he fileries naan naa a 37 Parameter definition file 37 parameter definition file 0 0cc eee 4 Password POIICy iriarte riia ai 23 PDM System version 0 ccccccecececeeeeeeeeeees 2 8 Power DOWA ses eraino ar i 10 predefined messages ceecereeeeeeeeee 136 RrOteCtor riian e a ee 4 R REDOT sarokeers ingie a ae oenn 127 Remote Management 128 replace a device ee eececececeeeceeeeeeeeeeeseeeetetees 59 Restart et er a oblast Aae ENEO TERR 10 RIA5 CONNECTONS 2 seesand etete iaiia 175 R R template oai aer an E Ea 53 S Send Test Messag
76. Embedded LInux SErver A hardware platform used for IMS2 A message based serial protocol intended for communication with external equipment Built upon the IS01745 transport specification Ascom Enhanced System Services Unite module that handles centralized number planning remote connection system supervision fault handling group handling message routing centralised logging activity logging and user access administration File Transfer Protocol Graphical User Interface Integrated Message Server Unite module that enables messaging to and from the connected cordless telephone system Integrated Wireless Messaging and Services IP DECT Base Station International Portable DAM Identity DAM DECT Authentication Module See IPEI for more information Installation and Operation Manual IMS2 IPEI JRE LAN Language file LDAP License file License key number Messenger NetPage Number OAP OTA Parameter definition file PKCS 12 Handset Product information file Protector RTLS Talker TAP Unite system UNL UNS 10 January 2011 Ver E TD 92586GB International Portable Equipment Identity IPEI IPDI is needed to enable network subscription of the handset At delivery of the handset IPEI and IPDI are the same and either can be used for network subscription If the IPEl and the IPDI differ the IPDI shall be used for network subscription Sun Java Runtime Environment Local Area Netw
77. GB Delete and Enable Devices It is possible to delete devices that are not online and then enable another devices until maximum allowed devices are reached If you trying to enable several devices than allowed the following dialouge window appears see Figure 29 Figure 29 Too many devices enabled In the Devices tab select the device s to be deleted Right click and select Delete Select the device s to be enabled BR WNP Right click and select Enable devices The Device ID s of the enabled device s is now highlighted with black colour 10 January 2011 Ver E 65 Installation and Operation Manual IMS2 8 8 TD 92586GB Licenses This section describes the device licensing features that can be done using the IMS2 An overview of the device licensing concept is described in Function Description Product Licensing Overview TD 92677GB n IMS2 device licensing offers a possibility to view manage and upgrade licenses of devices In the Licenses tab devices are listed If a device is selected in the list the status of the license options for the selected device is displayed Note that some tasks include using the license web and the details of how to work with the icense web are not described here The following features are described e Upgrade licenses Import and Export e Manual synchronization of licensing information Refresh e Move license from one device to another e View license
78. ID range Lower limit Call ID range Upper limit User login required Automatic logout when idle minutes Messaging rights Number list source Ce 4 Enter values for messaging 5 Click Activate Message 160 Call ID range Local E The following parameter can be set e Message max length TD 92586GB Sets the maximum number of characters that can be forwarded to a unit Messages longer than the set value are truncated e Call ID range Lower limit Sets the lower limit of a Call ID range Messages sent to Call IDs out of this range are cancelled An empty field means no lower limit e Call ID range Upper limit Sets the upper limit of a Call ID range Messages sent to Call IDs out of this range are cancelled An empty field means no upper limit e User login required Sets whether a login is required for NetPage If an ESS module is used as User Server users configured in the ESS can also log in This parameter shall be set to No for the default GUI index3 If index4 is used the Message History section must be included Refer to 18 2 Customize the User Interface GUI on page 142 e Automatic logout when idle minutes Sets how long a user can be idle before being logged out To prevent automatic logout leave this field empty If the parameter User login required is set to No leave this field empty e Messaging rights Choose between Call ID range and User rights to det
79. IMS2 Advanced Configuration page opens Under Certificates click Import Certificates Import Import PKCS 12 file Import a PKCS 12 file received from the IT security responsible Please note that the web server will be restarted automatically Filename EB Bome Password E i R On the Certificates Import page you can locate a certificate file Enter file name and a valid password The certificate is tied to a specific password which should be delivered with the file Click Import file The file is imported to IMS2 Click Close You may have to ask the network administrator for PKCS 12 files When starting there may be a warning about the security certificate This warning can be ignored 10 January 2011 Ver E 26 Installation and Operation Manual IMS2 TD 92586GB 4 8 2 Create certificate It is possible to create certificates in IMS2 For instructions on how to create a PKCS 12 file follow this instruction 1 On the IMS2 start page click Configuration The IMS2 Configuration page opens 2 Select Other settings gt Advanced configuration The IMS2 Advanced Configuration page opens 3 Under Certificates select Create The operation may take a while Existing certificate will be overwritten Validity Common Name Organizational Unit Organization Locality State or Province Country 4 On the Create Self Signed Certificate page enter valid parameters for your certificate file V
80. IMS2 has no limitation for number of users per day as NetPage has H 3 3 Description of migration 1 Fetch files that are stored on the NetPage FTP area see Installation and Operation Manual NetPage TD 92198GB 2 Install the files on the IMS2 FTP area 18 2 1 Files for Translation Editing on page 143 3 My Groups and My Messages are stored on each user s computer Since the IP address of the NetPage functionality is changed users of the system need to be notified that the NetPage functionality has been moved and how to move own groups and predefined messages See Installation and Operation Manual NetPage TD 92198GB H 4 Add Device Management to an existing DECT System It is possible to add device management to an existing DECT system by installing an IMS2 in the system This can be the case when for example handsets are introduced in an existing system The following description is valid for systems with Device Management for up to 1 000 devices If there are more devices see 2 7 1 More than 1 000 devices all handsets registered on one IMS2 on page 12 IMS2 IMS 570 Figure 52 Adding Device Management to an IMS based system This configuration is recommended for the following systems e If there is a large Basic Alarm Manager configuration in the IMS e If there is an IMS with an MDGW license 10 January 2011 Ver E 201 Installation and Operation Manual IMS2 TD 92586GB e If there is a high messag
81. In the IMS in the Basic Alarm Manager do a Clear configuration see Installation and Operation Manual Integrated Message Server IMS TD 92161GB Do a backup of the IMS parameters Install an IMS2 image file on a new Flash memory see Installation Guide ELISE2 TD 92232GB Change the Flash memory of the IMS module to the Flash memory with an IMS2 image installed see Installation Guide ELISE2 TD 92232GB The ELISE2 module now runs as an IMS2 module Start the IMS2 module The setup wizard opens automatically Close the setup wizard On the IMS2 go to Configuration gt Other Settings gt Backup Restore Install the IMS backup file on the IMS2 see 13 6 Restore the Configuration on page 118 On the IMS2 go to 192 168 0 3 config Run the setup wizard In the setup wizard set the following parameters e Enter a new license e For DECT Phone System choose DECT Interface e Set Default Messaging Destination to DECT System Interface Click Restart Now 10 January 2011 Ver E 204 Installation and Operation Manual IMS2 TD 92586GB 12 Go to Configuration gt Other Settings gt Advanced Configuration 13 If this IMS2 shall not be used for Device Mangement enter the Device Management page and remove all IP addresses see 13 7 1 Device Management Setup on page 120 14 Goto DECT Interface gt Message Distribution For Alarm and for Mobile Data change 127 0 0 1 BAM to 127 0 0 1 Eve
82. L editor Basic HTML Java Script and CSS knowledge is recommended Note Do not use an intelligent html editor like Frontpage or Dreamweaver as it might corrupt the html code 18 1 Customize the Language for IMS2 Menus 18 1 1 Export a Language for Translation Editing 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Set language 3 Click the Import Export Language button 10 January 2011 Ver E 138 Installation and Operation Manual IMS2 TD 92586GB Translation Existing languages English Each language can be exported as an XML file To create a new language or update an existing click a language link above to download the file If a new language should be created change the language indication in the language tag Translate Update the text within translation and helptext tags and save the file Import the XML file Import language file Browse _J Enable translation mode Apply In Translation mode all text will be exchanged with the identification in the language file This can be used to identify where a text is displayed in the GUI Click an existing language link to create or update languages An XML file is generated from the IMS2 and the File Download window opens Save the file for translation or editing purposes The file can be saved in any name during the translation 18 1 2 Translate Edit the Language In th
83. M IMS2 IMS IP IMS2 N Pa n Figure 49 Migration of a PDM and IMS IP system to a double IMS2 system H 1 1 Description of system System constellation before migration e PDM with IP address 192 168 0 2 e IMS IP with IP address 192 168 0 3 System constellation after migration e MS2 with IP address 192 168 0 2 e MS2 with IP address 192 168 0 3 H 1 2 Preparations It is not possible to do a complete migration from an IMS IP to an IMS2 by using backup files The Basic Alarm Manager configuration in an IMS IP cannot be installed on an IMS2 and must therefore be transferred manually 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB Note Licenses for IMS IP and IMS2 are not compatible that is before start of migration an IMS2 license has to be acquired The license for PDM is compatible with IMS2 that is no extra license for Device Management is needed Licenses e Basic license for IMS IP IMS L801 corresponds with the following licenses for IMS2 IMS2 Basic License WSM LAS Basic Alarm Manager WSM LAA e OAP licenses for IMS IP corresponds to the following licenses for IMS2 Description IMS IP license IMS2 license Basic messaging IMSOAP LM WSM LAP2 Basic messaging interactive messaging and user IMSOAP LI WSM LAP3 data Basic messaging and alarm IMSOAP LA WSM LAP2 Basic messaging interactive messaging user data IMSOAP LC WSM LAP3 and alarm Flash memory If t
84. MS2 priority on the A bus This parameter is only used when the IMS2 is connected to an A bus with Central Unit Permitted values 1 9 e 1 Highest priority Alarm Modules e 3 Normal priority Other modules Default Normal priority e 9 Lowest priority Data Modem Default number of message transmissions This is how many times a paging is transmitted in the System 900 This parameter is only used when the IMS2 is connected to an A bus with Central Unit Automatic or Manual configuration of prefix and call number When the IMS2 is connected to an A bus with Central Unit the parameters in the Central Unit can be used and this parameter Configuration of parameters below can be set to Automatic If the IMS2 is controlling the communication on the A bus the parameters have to be configured manually Number of digits in call number This is the number of digits in the Portable Device addresses in the system If the IMS2 is controlling the communication on the A bus this parameter has to be set manually See System Planning On site Paging System TD 90202GB for more information Prefix and call number range This is the prefix that is used in the system The prefix has to be the same as for the other modules in the system If the IMS2 is controlling the communication on the A 10 January 2011 Ver E 92 Installation and Operation Manual IMS2 TD 92586GB bus this parameter has to be set manually See System Planning On site
85. Manager Use WinPDM to disable service discovery in the advanced charger and to set the IP Address to the Device Manager Before connecting the advanced charger to the LAN make sure that if the advanced charger is saved in the desired Device Manager it has parameters that points to the correct Device Manager Delete the saved charger from the Device Manager before connecting the charger to the LAN 162 Installation and Operation Manual IMS2 Fault e The charger logs out immediately after login and comes online again after a while just to logout again e Some devices report device busy in the Device Manager when the user is trying to change device parameters e Not possible to start a software download for some specific device types e Software download is stuck in pending e File downloads retrying e Software downloads rejected 10 January 2011 Ver E TD 92586GB Probable cause Action or comment The charger exists in two Delete the charger from the Device Managers and is saved Device Manager where the in both The parameters for charger should be The charger the charger in Device now logs in after a short while Manager 1 causes the charger Save the charger again Delete to login to Device Manager 2 the charger from the other The parameter for the charger Device Manager in Device Manager 2 causes the charger to login to Device Manager 1 The charger jumps back and
86. Mode Default Category Alias Call ID 4 Select Default Category The UNS Default Category page opens UNS Default Category Messaging handler IP address 127 0 0 1 Messaging handler service name RX DGH Petivate 5 Enter values for Messaging handler IP address and Messaging handler service name Default value for Messaging handler service name is DGH which is the internal message group handler in IMS2 6 Click Activate 10 January 2011 Ver E 105 Installation and Operation Manual IMS2 ell Figure 36 Communication flow for the Alarm Handling and external systems 13 2 Alarm Handling This functionality requires an additional license TD 92586GB The alarm handling included in IMS2 makes it possible to trigger on alarms and data from handsets in the Cordless Telephone System Activated inputs on IMS2 or a module connected to the System 900 A bus can also be used as a trigger As a reaction to the incoming information messages can be sent to handsets and it is also possible to activate outputs on the IMS2 or modules connected to the System 900 A bus Alarm Handling IMS2 13 2 1 Nomenclature Input Activity For examples of how to set up Alarm Actions see Appendix C 90 O DECT WLAN Interface Handler Interface Interface th IMS2 Inputs M52 Outputs Output module Pe Input Activa
87. Phonebook gt Import Export Import Export Central Phonebook Entries Export Export phonebook Import Separator character Import file Browse _ import 4 Select separator for the CSV file Different separators may be used in a delimiter separated file Currently the IMS2 supports import of files with the separators semicolon comma or TAB 5 Click Browse to locate the CSV file in the system 6 Click Import 10 January 2011 Ver E 34 Installation and Operation Manual IMS2 TD 92586GB 7 2 2 Export the Central Phonebook to a CSV File The complete Central phonebook can be exported to a CSV file for example for editing or backup reasons Click Phonebook on the start page Enter User name and Password Click OK Select Phonebook gt Import Export Click Export 1 2 3 4 Click Save in the window that appears 5 Enter a name of the file and select in which folder the file shall be saved 6 Click Save 10 January 2011 Ver E 35 Installation and Operation Manual IMS2 TD 92586GB 8 Device Manager 8 1 DEVICE MANAGER a Figure 14 Device Manager in IMS2 Description This section gives a description of the Device Manager in IMS2 and how it is intended to be used The Device Manager can manage large sets of devices and contains a solution for e Centralized software upgrade on a set of devices and configuration of devices e Central database sto
88. SYSTOMM eo e wees seieipora ceca Duet acces fase oe eeetceet tna AS 88 MOS User SeN E osia aiies aiin a saa EE R REA RAES 89 10 6 Handset Administration sassrngna aA E RNE 89 11 ESE E o S a 0 0 ccccscccsccssccscsssccscscsccsessccsssscscsessccccsssccsnssscssesssscsnsacssecesscsecesccoceeees 92 LiT System 300 Mtera Enon E E AEA NA 92 11 2 System 900 Message Distribution seesissssessisssessessssssesssssestesssaseessossseesonneraneseesttesssssae 94 12 Messaging Groups cccscscssssscsssscesscsescssssssssssesssssessssssesssssessssesssseesessssessesessesees 95 T3 Basic Configuratii isisisi iaeaea eiieeii sois 97 13 1 Central Phonebook Configuration ssareicesiseonnanan eiia 97 t32 Alarm HANGING eina E E RER 106 NS e S EE RE EE E E E E E E TT 112 134 Input Output Setup senini aa aE NEE ENEA 115 13 Backup the Comieura tO cesssrccesscsscccerccvconsecuacveerscewesvesnnenscovuetacensenverdesuesneerearuneveerdetsasves 118 13 0 Restore the COMTIBUPATION essaia N 118 13 7 Device Configuration ssssssesssssseesssssssteessssstssssssttessssttteessssteesssstreessssttenssstresnsssttensss 120 13 8 Coloured Messagi gessossmsnacineniininieiiiiiiiiii iin ia 121 T3 9 Additional System Setting S ssssineyin iain R NN 122 14 Remote Management eeosssessooosssceessosossssocsososssocososossssoccsoossssecssososssecosssossseeossosse 128 T5 Absence Handling scccccssscsscsssscessssesssssscessssesssseessssssecsescesss
89. TD 92586GB Installation and Operation Manual IMS2 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB Contents 1 INtrOCUCTION sscssccscsccsesscscesscessssesssssesesssssessscssssessessssessesessessesssseseessssessaseseesessenes 1 Heed EIGENSES TOP IMS 2 05 2e sess saccdeere E eee ania ah toca 2 1 2 Abbreviations and GIOSSALY pesene mnie aman NR 3 es eam 021 04 A ere on 6 1 4 Howto Use this DOCUMENT vicice cscs eereestenviwacdsraderateauetnleniaterne wcities 6 1 5 Included inthe delivery ses oe eee Galea ered Os cae eit 9 16 technical SOMUTION seica R isco E ieee chee ust 9 Ts7 REQUIFEMENTS vaeeci ade dienes te E BES Se a 9 2 Installation and Configuration ccccscscsccscssscssscssscsescsccseccsecsecssscssesssssssesssssseres 10 2 1 Required information DD SMVIOUIMULNG itis cs ce MUN caches reer seats chsh eh e a a el samedi a ANa T 2 3 Hardware Installation and Configuration eessssesssseessesesseesececesesseeseccneeneceeeneenseees 10 2A SoftWare IMS tala th On sx z icsecses estos Bh eectyeates ea tee E ee et needa he 10 2 9 MSZ SOtUp siscrcecseccgessasseaenereatesss Nr N NAR R seater tS 10 2 6 WPdaterOtIMS2 sine ca AA ETE eghscuss EE EA ATNA AEE E AETA 11 2 7 Multiple IMS2 Configuration edexciacvsienewincidtennciitnth ceteketn aan niendeadt 12 3 Data Backups ccicciccccccsecscesesscsscessassedscseasconscestescesesoessoanessesecscessoonseceesdcedacccescencasosescossscons 20
90. There are two types of certificates Root certificate and client certificate The VoWiFi handset using the root certificate to control if the WLAN system is trusted If the system is trusted the handset send its client certificate to show that it is authorized to access and log on the system The root certificate contains a public key and can be downloaded to the handset via Device Manager or via WinPDM The client certificate contains both a public key and a private key and can only be downloaded to the handset via the WinPDM The following must be done to be able to use certificates e Import certificates to handset see Edit Certificate e Select which client certificate to use by setting a EAP client certificate parameter see the Configuration Manual for the VoWiFi handset Edit Certificate 1 Select the Numbers tab 2 In the Number menu select Edit certificates Alternatively right click in the Numbers list and select Edit certificates f Edit certificates Number information Number 1122 Parameter version 6 4 Device type i62 Talker Online Yes Root Root certificate 1 Root certificate 2 Root certificate 3 Root certificate 4 The following information is displayed e The number of the device e The device type e The parameter version e The online status of the device e Imported certificates if any Click the corresponding Edit button to edit the certificate 4 Locate the
91. To set the margin enter Status Log Delay Time in minutes Click Activate N DO Ww HR Ww 13 7 4 On line Status Report Time for portable devices in a charging unit It is possible to set how often a portable device type placed in a charging unit must log in in order to be considered online This is called On line Status Report Time If the device has not logged in again within the On line Status Report Time it will be considered offline 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens Under DECT Interface select Device Handling Click the device type to change settings for Enter On line Status Report Time in minutes Click Activate nn A W 13 7 5 Service Discovery 13 8 Service Discovery allows automatic detection of devices and services on a network without prior configuration IMS2 and the devices that shall belong to that IMS2 have to be set to the same Domain ID 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Other gt Service Discovery 4 In the Domain ID field enter the Service Discovery Domain ID 5 Click Activate Parameter setup Domain ID eS Ca Coloured messaging It is possible to add colour information in messages se
92. alidity and Common name are mandatory Due to security reasons some characters in the ASCll table are not allowed to use in the fields Common Name Organization Unit Organization Locality State or Province and Country when creating a certificate Among these are S amp l K 1 P gt lt nw n WE 5 Click Create Certificate A certificate file is saved and the web server is restarted 10 January 2011 Ver E 27 Installation and Operation Manual IMS2 TD 92586GB 5 IMS2 Setup Wizard and Configuration 5 1 Basic Configuration Steps Figure 11 The Setup Wizard in IMS2 The first time and as long as the IMS2 is not configured the setup wizard will start automatically when logging on from a web browser Requires admin or sysadmin password refer to 4 1 Authentication Levels and Default Passwords on page 21 1 Log on to IMS2 The setup wizard will open and help you with the basic configuration The setup wizard includes the following settings Network setup can be set manually or via DHCP License number the type of license determines the functionality Type of connected wireless phone system the exchange used by the handsets in the system DECT IP address IP address to the DECT exchange if connected via IP Serial Interface Select which serial interface to use using ESPA Ascom Line protocol or TAP Default messaging destination Date and time properties sett
93. am Events Configuration gt Other Settings gt Alarm Actions 1 Activation and Activation time for inputs are defined on Configuration gt Other Settings gt Input Output on IMS2 see 13 4 Input Output Setup on page 115 When an output is activated it will be set to the opposite of Inactive Initial State 15 Select Configuration gt WLAN Portables gt List All Mark all and click Force Relogin see 10 6 1 Search for Registered VoWiFi Handsets on page 89 The handsets will now log on to the IMS2 and will be saved automatically H 3 Migration of NetPage to IMS2 The functionality included in a NetPage module is also included in the IMS2 It is therefore possible to migrate from two modules to one NetPage _ IMS2 IMS2 a a in Figure 51 Migration of a two module NetPage and IMS2 system to a single IMS2 system H 3 1 Description of system System constellation before migration e NetPage with IP address 192 168 0 4 e IMS2 with IP address 192 168 0 3 System constellation after migration e IMS2 with IP address 192 168 0 3 10 January 2011 Ver E 200 Installation and Operation Manual IMS2 TD 92586GB H 3 2 Preparations Licenses The Basic license for IMS2 needs an additional license for NetPage functionality Description NetPage license IMS2 license 2 users no URL calls NETPAGE LB WSM LAN2 10 users no URL calls NETPAGE LD WSM LAN Unl users URL calls NETPAGE LU WSM LAN2 WSM LAP1 1
94. anced Configuration page opens Select General Settings under DECT Interface Call Diversion Display Text When this parameter is enabled the text specified is added to the display message when a call diversion takes place The original Call ID can be included in the parameter text by writing a character where the Call ID shall be inserted Advanced parameters include Extended Activity Log In addition to when a Unite block is delivered to a handset activity log information is also sent to the Enhanced System Services ESS Log Viewer when the block is received by the DECT interface The extra information can only be displayed in Log Viewers that are updated continuously and if activity logs are configured in the ESS This function should be used with care as it generates heavier network load For more information about extended activity logs see Function Description Activity logging in Unite TD 92341GB and Installation and Operation Manual Enhanced System Services ESS TD 92253GB Broadcast Specifies whether broadcast messaging is allowed or not Only DCT1800 GAP systems with CPU2 software and IP DECT systems can handle broadcast all other systems will ignore the parameter There are some limitations for the interfaces see System Planning Unite TD 92258GB for information about required software versions Set time in DECT It is possible to set the time in DECT when the parameter is set to Yes It is only possible
95. and Operation Manual IP DECT Base Station and IP DECT Gateway nstallation and Operation Manual Portable Device Manager PDM System Version nstallation and Operation Manual NetPage nstallation and Operation Manual Integrated Message Server IMS nstallation and Operation Manual Integrated Message Server MS IP WiFi Function Description Product Licensing Overview 10 January 2011 Ver E TD 92586GB TD 92585GB TD 92524GB TD 92232GB TD 92325GB nstallation and Operation Manual Enterprise Mobility Node EMN TD 92236GB TD 92256GB TD 92258GB TD 92341GB TD 92253GB TD 92215GB TD 92257GB TD 90202GB TD 90858GB TD 90854GB TD 90859GB TD 92088GB TD 92372GB TD 92579GB TD 92378GB TD 92198GB TD 92161GB TD 92322GB TD 92677GB Installation and Operation Manual IMS2 23 Document History TD 92586GB For details in the latest version see change bars in the document Version Date Description A 08 April 2009 First released version B 08 June 2009 Added new chapters Appendix H Migration Guide 13 1 8 UNS Default Category 13 7 1 Device Management Setup 19 1 3 TAP Protocol Appendix D 3 TAP Protocol Updates in 19 Serial Interface TAP protocol Additional minor changes according to change bars 21 October 2009 Added new chapters 4 3 Set passwords 8 4 7 Upgrade a template 8 4 8 Apply a template 8 5 11 Import Contacts 8 8 Licen
96. ansmissions have been made Disk Status Status of the partitioned Compact Flash used by IMS2 Module Fault List Level of seriousness for different kinds of log events can be set These events can appear in the Status Log further described in chapter 13 3 Status on page 112 10 January 2011 Ver E 169 Installation and Operation Manual IMS2 TD 92586GB 21 7 What to consider when replacing a module e Address e Jumpers e Switches e Compact Flash e Configuration e License e Module key e Remember where cables were connected 21 8 Technical Support For technical support please contact your local representative 10 January 2011 Ver E 170 Installation and Operation Manual IMS2 22 Related Documents Data Sheet IMS2 Data Sheet ELISE2 nstallation Guide ELISE2 nstallation and operation manual Portable Device Manager PDM Windows Version nstallation and Operation Manual Remote Management Client System Planning Unite Function Description Activity logging in Unite Installation and Operation Manual Enhanced System Services ESS Function Description Open Access Protocol OAP Function Description Remote Management System Planning On site Paging System Installation Guide for T941AM8 Alarm Module Installation Guide for T941AM32 Alarm Module Installation Guide for T9410M Output Module Protocol Serial Data Interface 942S Installation and Operation Manual IP DECT Base Station nstallation
97. anuary 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB Status LEDs Function indicator Shut down CPU Pay 3343 LEDI O Seat Battery activation _ sw2 SRBRAR RET 900 address sw3 Confi ti j z onfiguration ERHRRREE 9 CPU IC1 CPU J2 IC2 Compact Flash J4 2an an al 22 Module Key i 1C24 J9 J10 a s3 TS nel IS 1 0 connectors zE J15 Q Ethernet Status LEDs TAS S a i1 RS232 connectors 7 900 Bus 232 3 L ee an 72 T3 RS232 2 I RS2 21 900 900 Ethernet connector J20 Lr s MEF oer Sor Too Toy 1 35 4 ja 4 P42 524 Wa QOQOQ OOV2 OS 2 Error Relay connector BN DECT or GSM o Tools Description Function Indicator LED6 LED7 Unlicensed mode Fault logging 10 January 2011 Ver E Refer to the table in chapter Function LED indicators in Installation Guide ELISE2 TD 92232GB ON Communication on Ethernet ON 100MBit s OFF LOMBit s Unlicensed mode is activated by SW3 section 5 and a restart IMS2 will run with full functionality for 2 hours then it stops If it works in unlicensed mode and not in normal mode you probably have a license problem Note Do not forget to switch back to normal mode and restart the module Refer to 13 3 2 Fault Log on page 113 and 13 3 3 Administer Fault Log on page 115 16
98. bers can be used refer to chapter 10 2 Shared Phones on page 87 10 January 2011 Ver E 88 Installation and Operation Manual IMS2 TD 92586GB Allow Force Login Note The function is only valid when the authentication method is set to Common password or to Number as password See Authentication Method on page 88 Forced login allows a user to login with a call number that already is in use The handset that already is logged in will then be unregistered External Location Server An external location server for example a Real Time Location System RTLS can be used to give an more exact location of an alarming handset If the location of the alarming handset is more exact the time to find the user of the handset can be reduced significantly The time set here must correspond to the time set in the external location server This is the maximum time an alarm will wait for location data from the location server before the alarm is distributed to the alarm recipients that is what delay is acceptable in your specific system External location server address The address of the external location server The address format is IP address service If only IP address is specified EventHandler will be used as a default service 10 5 User Server IMS2 can set a user server for authentication of handsets see 10 4 WLAN System on page 88 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens
99. chable This is the maximum time it takes for a handset to reconnect after installing a new IMS2 or updating a IMS2 Note that a short relogin time implies a higher service security but it also loads the system Call Diversion Display Text Text specified in the Call Diversion Display Text text field is if enabled added to the display text when a call diversion takes place By entering the character the original call ID will be included in the display text on the place where the character is entered Note that some characters are special characters that are not visible Enable Extended Activity Log Enable Extended Activity Log for intermediate logs for more information refer to the Function Description Activity Logging in Unite TD 92341GB Authentication Method The very first time a VoWiFi handset logs in to IMS2 it must authenticate itself to IMS2 with a password The password is then stored in the handset for future authentication IMS2 has three authentication alternatives Common password User server and Number as password Common Password A common password can be specified in IMS2 and this password is then used for all VoWiFi handsets in the system If the common password field is left empty the handset must send an empty password for authentication If individual passwords are needed for example for shared phones passwords can either be specified in a User Server or the individual call num
100. cssscccsccsccscssccsscsscscsssccsesccssecscssesccescsscescssesseesessseeses 171 23 DOCUMENT HISTONY cscsinceisccsccssctistesasiescnsssceccesevsets cescescdectecdccvecvedeocssesseosstvedencdecdeadesseee 172 Appendix A Used IP Ports for IMS2 cssccsccsssssscsecscscssscsscssesessssscscscscecssscsoecsoesseres 174 Appendix B RJ45 CONNECTIONS esessesossessoesosoosoesessessessosoesosocsossessossossosoesossessossesossosse 175 Appendix C Alarm Action Configuration Examples cccssscssscssscecsssccssssesseres 176 Appendix D Protocol Limitations sccscccsscssscccscesssscsscssssssscssescscscscscesscecseecseees 184 Appendix E Device Manager Keyboard Shortcuts scccsssssscssssscsescscscecceesseees 187 Appendix F Function Indicator and Error Relay Output sccsccssccssscscscecceecseees 189 Appendix G File typPes ccscscscscscssscsssssscssscsccsccsscsssccsscsssscsescscscecscecssccssccscssscsesesee 191 Appendix H Migration Guide ccccscscscssccsscssccecscecssccsscssscssscssescscscscscecssscssesseees 192 INGOX ciscsssccascceocsccachcannssucseductcedsosendsonsessessonsaiseasscoucsecsorenssedtscosadeedaescnscenanscencseaseeceasecenccns 207 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB 1 Introduction Integrated Wireless Messaging Services IMS2 is a web based
101. ctory services running over TCP IP The IMS2 starts an LDAP session by connecting to an LDAP server The IMS2 then sends operation requests to the server and the server sends responses in return An LDAP directory is a tree of directory entries and follows the structure below e Anentry consists of a set of attributes e An attribute has a name and one or more values Each entry has a unique name the distinguished name DN DN consists of its relative distinguished name RDN constructed from some attribute s in the entry followed by the parent entry s DN Think of the DN as a full filename and the RDN as a relative filename in a folder An entry can look like this dn cn John Ericson dc company dc com cn John Ericson givenName John sn Ericson telephoneNumber 1 888 555 6789 mail john company com dn is the name of the entry it is not an attribute nor part of the entry cn John Ericson is the entry s RDN and dc company dc com is the DN of the parent entry The other lines show the attributes in the entry Attribute names are typically mnemonic strings like cn for common name dc for domain component mail for e mail address and sn for surname See 13 1 6 Examples of Settings on page 100 1 Click the LDAP settings link 2 In the LDAP Server or Proxy Address field enter the IP address or DNS address to the LDAP server 3 In the Port Number field enter the port number used by the LD
102. d can only be changed by authorized persons My Messages Up to 30 predefined My Messages with 120 characters per message can be created It is also possible to have fewer My Messages containing more characters These messages are stored locally and can only be accessed or changed from that PC 10 January 2011 Ver E 136 Installation and Operation Manual IMS2 17 4 1 C 1 nu A W N TD 92586GB reate a Predefined Message Click the Common Messages or My Messages button in NetPage For Common Messages enter the user name user and the password password Click Add message Enter the name of the message and add a message text of maximum 250 characters Set the message type beep code and priority Click Save Click Close to exit the administration 17 4 2 Edit a Predefined Message 1 Click the Common Messages or My Messages button in NetPage For Common Messages enter the user name user and the password password Select the message that shall be changed and the administration field will open Make the changes and click Save Click Close to exit the administration 17 5 Message History Status Status Status on the last sent message Description Message accepted The message is accepted by NetPage and will be transmitted Message completed The Messaging System has completed the transmission of the message
103. d on the device prior to connection to IMS2 Note Assign shall not be done on a device that already has a Number 1 2 3 5 Select the Devices tab Select the device you want to assign a Number for In the Devices menu select Assign number The Assign number to device dialogue appears Enter a new number in the New number field New prefix is optional Click OK g Assign number to device Assign number to device New prefix New number Cancel The new Number appears in the list in the Numbers tab Note Some devices need to be restarted for the new numbers to be shown 8 6 7 Factory Reset Factory reset means that the device parameters will be reset to factory settings The Number in the database that is associated with the device will not be affected Note The device must be online 1 2 3 Select the Devices tab Select the device s to be reset Click Factory reset in the Device menu Alternatively right click on the device and select Factory reset A message saying Do you want to reset the selected device s to factory defaults will appear Click Yes 10 January 2011 Ver E 61 Installation and Operation Manual IMS2 TD 92586GB 8 7 License Restrictions for Device Handling The license for IMS2 determines how many devices and numbers that can be added to the Device Manager See the following scenarios for more information Scenario 1
104. device management effectively Typically this occurs when the messaging load is more than 4 000 messages per hour or an equivalent amount of central phonebook enquires A solution to this situation can be achieved by running the messaging on one IMS2 and to handle Device Management on another IMS2 see Figure 7 Note WLAN and OAP server must be run on an IMS2 in this case IMS2 A not an IMS IP IMS2 B IMS2 A Device OAP OAP External Server Application Figure 7 Example of paging in a multiple IMS2 solution with OAP and WLAN 554 Configuration for the setup The basic configuration for this setup is described below e IMS2 A In Configuration gt Other Settings gt Advanced Configuration gt Device Management Remove IP addresses Click Activate 10 January 2011 Ver E 16 Installation and Operation Manual IMS2 TD 92586GB e IMS2 B Change IP address In Configuration gt Other Settings gt Advanced Configuration gt Device Management Replace the address 127 0 0 1 WLAN with the IP address of IMS2 A plus WLAN that is if IMS2 A has the IP address 192 168 0 2 change to 192 168 0 2 WLAN Click Activate See Figure 8 below Device Management Unite Addresses to device interfaces Figure 8 Setting the IP address Example Migration to a double IMS2 solution This example assumes that the original system uses one IMS2 Basically the system setup i
105. devices numbers or templates which have already been configured File Device Options Help Devices Numbers Templates Licenses Device types Search For in Device ID v Show all KAI Device ID Device type Software ver Parameter version Upgrade status Online Latest number EEEE 00013e0108dF Desktop Charg 1 3 10 3 0 y 6606638 Figure 15 Device Manager Window Area In the upper part of the Work area there are search fields where different search criteria can be selected depending on which tab that is displayed Sort and Filter the List By default the lists are sorted as follows Devices tab sorted by Device ID Numbers tab sorted by Number Templates tab sorted by Name Licenses tab sorted by Device ID To sort the list by any other column click the appropriate column heading To reverse the sort order click the column heading again The sorting order is indicated by an up or down arrow in the column heading Filter the List By default the list in each tab shows all available Devices Numbers or Templates It is possible to filter the list by selecting the desired device type in the Device types column in the left pane 10 January 2011 Ver E 38 Installation and Operation Manual IMS2 TD 92586GB 8 1 4 General Colour Coding This colour coding is valid for the lists under the tabs e Ifthe version number is shown in red the Device Manager has found no parameter definiti
106. e cccccccseeeerseeeteeee 169 Serial Interface eecceceeseeeeeeteeeeeeeteees 153 Service DISCOVETY ist isece Maei ean eshini 121 Set tM dena akee a e lees Sek 125 207 Installation and Operation Manual IMS2 SOWA Eeee ey 40 42 75 Status rei ie E T NE 112 Syster 900 i cokes iaaii A aaae ae Aae 92 System Information 0 ccceeeeeeeeeeeees 169 T NEE oE A EE A toaeteise 37 40 TAKET e e a a ER RENA 4 N A E te E EEEE EA E 4 185 Templates ir ter e atch crete a 43 PIMC Semn osaa n e aT EOR 125 TAGGET aa N a a Meaerea Ses 107 U U EAA EAEE E AEREE AATE ET 4 Unlicenced mode n s reer 168 N A EEE A TA 4 122 Upgrade a template ss ieseieeeieeeee reee 48 URLiMeSsaGe ii Sae e r haar ath ounce aa aat 148 User Servern ie e a ceeded 89 W WV ARs REA A EEEE AEE EE T 150 WED ACCESS an eegne nie 23 web MESSAGING ceecceeeeteeeeeteeeeeteeetteeeenes 133 WABI e ee Mees a E at ad 5 WLAN Interface eeceeceeeeeeteeteeeeeeeeeeeeees 87 WLAN SYSTEM mernata a aaa naa 88 10 January 2011 Ver E TD 92586GB
107. e Manager and if the Number is saved and it has a parameter definition the device is automatically synchronized While synchronizing a progress bar and a text is shown in the Numbers view Delete a Device Select the Devices tab Select the device you want to delete The selected row is highlighted In the Devices menu select Delete or right click and select Delete Click Yes in the Delete Device dialogue The dialogue closes and the device is deleted from the list Note A device that is online cannot be deleted 10 January 2011 Ver E 58 Installation and Operation Manual IMS2 TD 92586GB 8 6 4 Replace a Device If a device shall be replaced with a new device it is possible to transfer its associated Number including settings to a new device The new device must be of the same device type as the old one 1 If the device to be replaced is still working make sure that it is synchronized 2 Shut off the old device or make a factory reset 3 Connect the new device to the Device Manager 4 Associate the new device to the Number associated to the old device according to the instructions in 8 5 7 Associate a Number with a Device on page 55 The Number will no longer be associated with the old device 8 6 5 Add new Device It is possible to enter several new Device IDs in advance into the Device Manager for later association In order to simplify input when handling many devices it is possible to
108. e alarm is to be sent from a specific handset Leave empty if any handset shall be able to trigger the alarm 3 Click Add 10 January 2011 Ver E 108 Installation and Operation Manual IMS2 TD 92586GB e Input Trigger 1 In the Input drop down list select input trigger Only inputs defined in the I O Setup are available Refer to 13 4 Input Output Setup on page 115 Triggers Select tngger type and click Add Several triggers of the same type can be added Input Trigger Repetition Time s peal 60 0 x 2 In the Repetition Time text field enter the interval in seconds between repetitions Note that this field must be set to min 10 seconds even if no repetitions shall be made 3 In the Max No of Repetitions text field enter how many times the trigger shall be repeated For no repetitions enter 0 4 Click Add Data Trigger 1 In the Data text field enter the data value that shall be used as a trigger Only exact match is valid wildcard is not supported Triggers Select trigger type and click Add Several triggers of the same type can be added Data Trigger Data Number il 6 ti X Add 2 In the Number text field enter handset number if the data is to be sent from a specific handset Leave empty if any handset shall be able to send the data Select Type of Action 1 In the Actions drop down list select type of action Actions Select type of action and click Add
109. e base station IDs are used for location determination of an alarming handset Normally the ID is converted to a text string that describes the location The ID can also be used in trigger conditions for example to decide which guards that should be informed about an alarm To avoid having to update the base station IDs in many different places in the configuration of the alarm handling the IMS2 can convert the base station IDs before it is sent to the alarm system This can be convenient regardless of how the Cordless Telephone System handles an upgrade as the base station IDs normally consists of about ten characters The base station conversion can then be used to shorten the IDs before it is sent to the alarm system It is also possible to convert the ID to a descriptive text 16 2 Configuration The Base Station Conversion can be reached from the left menu in the IMS2 administration pages Requires admin or sysadmin password refer to 4 1 Authentication Levels and Default Passwords on page 21 1 On the IMS2start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under DECT Interface select Base Station Conversion 4 Enter the file name or click Browse and select the file 5 Click Import file The conversion table is imported as a CSV file with the base station ID in the first column and the new ID in t
110. e below 3 Save the file 4 Upload paste the file to the FTP area refer to 18 2 6 Upload the Files to the IMS2 FTP Area on page 147 5 Check that the user interface looks all right The following immediate status texts must be translated Exchange the English text with your translation Keep the code 20 30 etc unchanged 20 Message accepted 30 Memory full in message service 31 Message deleted due to time out 40 Message not sent invalid Call ID nst Message not sent nic Message cancelled no license sto Status time out from message service 10 January 2011 Ver E 146 Installation and Operation Manual IMS2 Sns nan oor TD 92586GB Can t receive status Message cancelled no Call ID Call ID s out of number range Unknown returncode confused Example GUI index4 Delete e 2beeps S rity Normal Figure 46 Files used for translation of the user interface index4 Text which needs to be translated is found in two different files Translation of texts in the user interface including text in Administrate pages but excluding text in the Java Applet are found in the language js file Translation of the Java Applet Message history field is found in the receive html file 1 Download copy the files language js and receive html from the FTP area refer to 18 2 1 Files for Translation Editing on page 143 Open the language js fi
111. e downloaded language file there are numerous tags changes should only be made in one tag attribute and two tags lt language id English gt The id attribute is the text that appears in the drop down list Change English to the name of your translated language here lt translation gt Text displayed in menus on buttons tabs etc Translated text can be added inside the lt helptext gt On line help text Translated text can be added inside the tags Below is an example of a language file just showing two buttons with helptext for simplicity 10 January 2011 Ver E 139 Installation and Operation Manual IMS2 TD 92586GB lt xml version 1 0 encoding ISO 8859 1 gt lt translations gt lt language id English type complete gt lt app id Alarm Manager gt lt text id ACTION_TYPE_SELECTOR gt lt translation gt Action Type lt translation gt lt helptext gt Select which type of action to take lt helptext gt lt text gt lt text id ACTIVATE_EHCONF_OK gt lt translation gt Activation of configuration OK lt translation gt lt text gt lt text id ALARM_TYPE_SELECTOR gt lt translation gt Alarm Type lt translation gt lt helptext gt The alarm type that should be triggered lt helptext gt lt text lt app gt lt language gt lt translations gt 079 18 1 3 Show Pages in Translation Mode All texts buttons menus etc are identified with labels for example TEXT_TR
112. e siren and lamp are turned off Three alarm actions are created One that handles the alarm called Cold storage room open one called Cold storage room open very long and one called Cold storage room closed Cold storage room 1 door open Input Triggers Cold storage door open and Cold storage door still open When the door has been open for 2 minutes 120 seconds the action is started The action shall not be repeated so the Repetition time is not stated and the value in the Max No of Repetitions field has no meaning When the door has been open for 10 minutes 600 seconds another message is sent as a reminder A separate Alarm Action is required if a different beep code is desired Actions Activate Output Action and Send Message Actions Alarm Action Name Cold storage room oper Notes Triggers Select tngger type and click Add Several tnggers of the same type can be added Input Trigger Input Repetition Time s max No of Cold storage door open 6 0 x Cold storaae door still open 60 0 x Actions Select type of action and click Add Several actions can be added Output action Activate Output Output Duration s Cold storaae lamp 3800 x Send Message Call ID Message Text Beep Code Priority 1440 inputDeser i 2beeps Normal Request confirmation C R For Activate Output Action the duration is here set to max value 3600
113. e than 1 000 devices that shall be configured one possible solution is to use two IMS2 modules and to register the handsets on one IMS2 and the chargers on another IMS2 see Figure 3 IMS2 A IMS2 B Handsets Chargers Device Device anager anager Device Device Handler1 Handler2 Figure 3 Example of a multiple IMS2 solution with handsets and chargers registered on two IMS2s co pa in 10 January 2011 Ver E 12 Installation and Operation Manual IMS2 TD 92586GB Configuration for the setup The basic configuration for this setup is described below In this configuration only the IMS2 A module has a DECT connection and the DECT interface in IMS2 B is disabled e IMS2 A Set the Device Manager to handle only portable devices Configuration gt Other Settings gt DECT Interface gt Device Handling Portable Devices Set Device support to Enabled Desktop Chargers Set Device support to Disabled Rack Chargers Set Device support to Disabled Device Handling Devices E Portable Devices Enabled Desktop Chargers Disabled Rack Chargers Disabled Figure 4 Setting handsets on IMS2 A e IMS2 B Disable the DECT interface In Configuration gt Other Settings gt Advanced Configuration gt General Settings gt View advanced parameters Set DECT Interface to Disabled Set the Device Manager to handle only chargers Configuration gt Other Settings gt DECT Interface g
114. eceive messages user data and alarms from the Portable Devices The cable should be connected to the RS232 1 port on IMS2 and to the 1 0 port on the IC CU2 board in the BusinessPhone The cable should be wired as shown below IMS2 RS232 1 O port not used 1 TXM TX 2 OV RX 3 RCV CTRLIN 4 n o CTRL OUT 5 RTS not used 6 DTR GND 7 DCD L not used 8 CTS m To be able to configure BusinessPhone remotely via a IMS2 a second cable is required It should be wired as described above and connected between the RS232 2 or RS232 3 port on IMS2 and the Maintenance port on the IC CU2 board in the BusinessPhone B 2 Cables for ESPA Protocol the Ascom Line protocol and the TAP Protocol m RS232 3 External RJ45 D SUB equipment 115 Figure 47 Connection to external equipment A cable with RJ45 and D SUB connectors is required to be able to receive pagings from external equipment Default the cable should be connected to the RS232 3 port on the IMS2 RJ45 D SUB not used 1 1 DCD TX 2 2 RX RX 3 3 TX CTRLIN 4 4 DTR CTRLOUT 5 5 GND not used 6 6 DSR GND 7 7 RTS not used 8 8 CTS 9 not used Figure 48 Cable wiring for the Ascom Line protocol and the ESPA protocol 10 January 2011 Ver E 175 Installation and Operation Manual IMS2 TD 92586GB Appendix C Alarm Action Configuration Examples This appendix presents examples on how alarm actions can be configured System setup for examples In this section first t
115. ed Telephone System but not with 100ms ON 100 ms OFF the Central Unit or Communication with the Central Unit but not with the Cordless Telephone System Shut down Flashing red Released 1000ms ON 3000 ms OFF Restart or reboot Flashing orange Released 100ms ON 800 ms OFF IMS2 connected to A bus without Central Unit or A bus not connected Status Function Indicator Error Relay Communication with the Cordless Green Operates Telephone System A bus connection does not change the indication No communication with the Flashing orange Released Cordless Telephone System 100ms ON 100 ms OFF Shut down Flashing red Released 1000ms ON 3000 ms OFF Restart or reboot Flashing orange Released 100ms ON 800 ms OFF For information about other LED indications see Installation Guide ELISE2 TD 92232GB 10 January 2011 Ver E 190 Installation and Operation Manual IMS2 TD 92586GB Appendix G File types In this appendix the different file extensions that are used in IMS2 are explained System files are not described File type Extension Description Software file handsets bin Software for handsets Company Phonebook file cpb Company Phonebook file for handsets Parameter Definition file def Including all possible settings for a certain handsettype for a certain version Software file IMS2 eas Used for a package upgrade of IMS2 Image file img Used for a complete image upgrade of IMS2
116. ense lt H In order to send a message do as follows On the IMS2 start page click Messaging The Messaging Tool page opens Enter telephone number in the top text field Enter message in the bottom text field BR WN F Click 3 gt lt The message is sent to the receiver 6 2 NetPage The NetPage messaging tool is shown for IMS2s with a license that includes NetPage To create and send messages 1 On the IMS start page click Messaging The Netpage window opens 10 January 2011 Ver E 30 Installation and Operation Manual IMS2 TD 92586GB B 2 beeps Normal x gt SEND a el Status on last message 2 Click either the Search button to search a number from the number list or enter a number in the Call ID field It is possible to write several Call IDs separated by a semicolon 3 Enter message text in the Message text field 4 Select Beep Code and Priority 5 Click Send 10 January 2011 Ver E 31 Installation and Operation Manual IMS2 TD 92586GB 7 Central Phonebook Administration The phonebook administration in this chapter requires authentication on user level For further configuration see 7 Central Phonebook Administration on page 32 PHONEBOOK Figure 13 Phonebook in IMS2 The phonebook makes it possible for users to search and find phonebook entries from a handset in the system If a local phonebook is used the entries must be added either by creating them manually
117. ent Upgrade the license to support SMS Set the parameter so that it points out the IMS2 containing the DECT Interface Edit the external phonebook file and re import it to the Central Phonebook Access the LDAP server and alter the desired entry After commit the new data will be available for the Central Phonebook Installation and Operation Manual IMS2 Fault e Import of language to the configuration GUI fails e Set language fails in IMS2 e The log files are flooded with log entries e Several functions of the system does not start 21 5 Built in tools in IMS2 Probable cause The language file has the wrong format The language file might be faulty The log settings are set toa detailed level There is not a valid license The module has been running for more than two hours in unlicensed mode TD 92586GB Action or comment Export the default language to set the format and edit the language file Export the language files and compare them Make sure that the lt language id tag is unique for each file Change the log settings in Advanced configuration gt Troubleshoot gt System information Enter a valid license and restart the module Change the dip switch setting and restart the module in normal mode The IMS2 hardware has different LEDs to indicate the status and besides that the possibility to show active faults and logging the faults 10 J
118. ermine how NetPage shall verify Call IDs Call ID range means that Call IDs are verified according to the Call ID range limit settings This setting shall always be used for systems without an ESS User rights means that Call IDs are verified according to the settings in the ESS This requires that the parameter User login required is set to Yes e Number list source Choose between Local and ESS users This is the Number list that is used in NetPage In systems without an ESS this parameter shall always be set to Local 17 2 2 Creating or Updating the Number list In the NetPage default GUI index html a number list can be accessed by clicking the Search button Before the number list can be used the entries have to be added 10 January 2011 Ver E 134 Installation and Operation Manual IMS2 TD 92586GB The number list entries can be created from any CSV file using Microsoft Excel or any leading spreadsheet or relational database application It is possible to import maximum 3000 entries via the CSV file The CSV file is uploaded pasted with the Number list upload program included in NetPage as described below 1 Create a CSV file with the following format First name 1 Surname 1 Telephone number 1 First name 2 Surname 2 Telephone number 2 2 Open the page http xxx xxx xxx xxx admin user uploadnrlist html Log on with user The default password is password Number list upload Choose CSV
119. es No selection Default No Name Description of the channel Serial port Port selection 1 2 3 Default None Port 3 will be selected when set from the setup wizard but all three ports can be configured here Note that only one at the time can be used Bit rate Select bit rate Default 9600 bits s Mode Select mode Default 8 Data bits Even parity Flow control Used for handshaking control Default None ESPA dialect Select dialect with or without an extra Carriage Return CR Default TeleCourier extensions i e Ascom dialect Determines which module shall act as control station Default External equipment Enter address 0 9 Default 1 Enter address 0 9 Default 2 Number to call if not specified in the external equipment Default 000 Message to display if not specified in the external equipment Default BLANK Priority if not specified in the external equipment Default 7 Normal Beep code if not specified in the external equipment Default 2 beeps Select how the paging shall be acknowledged if not specified by the external equipment Default No Ack Urgency if not specified in the external equipment Default Normal How long to wait before transmission to external equipment Default 30 milliseconds How to handle identical pagings Default Not accepted If running number shall be sent or not Default No Determines when to start timeout mode i e remove paging from queue Defau
120. escription Add a new Number Edit the selected Number Copy the selected Number Rename the selected Number Save the selected Number to the database Delete the selected Number from the database Find a Number Description Add a new template Edit the selected template Copy the selected template Rename the selected template Delete the selected template Find a template Installation and Operation Manual IMS2 E 5 Licenses Shortcut Delete Ctrl F 10 January 2011 Ver E Description Remove the selected device s from the license view Find a device TD 92586GB Installation and Operation Manual IMS2 TD 92586GB Appendix F Function Indicator and Error Relay Output Function indicator mM je The function indicator and the error relay indicate the status of the IMS2 The indication is dependent of whether the IMS2 is connected to the A bus or not and also whether there is a Central Unit connected to the A bus Which mode the IMS2 uses is set on the IMS2 administration pages see 11 System 900 on page 92 for more information The function indicator and error relay indications are described below 10 January 2011 Ver E 189 Installation and Operation Manual IMS2 TD 92586GB IMS2 connected to A bus with Central Unit Status Function Indicator Error Relay Communication with the Cordless Green Operates Telephone System and the Central Unit Communication with the Cordless Flashing orange Releas
121. everal actions can be added Message action Add Save Cancel Figure 37 Alarm Action view 13 2 2 Alarm Handling Icons On the Alarm Handling pages the following icons can be shown a e a 10 January 2011 Ver E Reply to sender Message symbol Add Call ID Add Alarm Type Add Input Description Delete Installation and Operation Manual IMS2 TD 92586GB 13 2 3 Add Alarm Actions Alarm Actions Number of triggers 6 250 Name Notes Triggers Push button alarm Alarm Type Push button Ey x from 1440 double press Number 1440 Alarm cancellation Data 7274 ey x Cold storage room Input Cold storage door amp x closed closed Cold storage room Input Cold storage door open ay x open Input Cold storage door still open Cold storage room Input Cold storage door open yy x door open very long very long Add Define Trigger 1 In the Triggers drop down list select type of trigger 2 Click Add Several triggers of the same type can be added to the same action Triggers Select trigger type and click Add Several triggers of the same type can be added e Alarm Trigger 1 In the Alarm Type drop down list select alarm type Triggers Select trigger type and click Add Several triggers of the same type can be added Alarm Trigger Alarm Type Number Any v x Push button long press No movement Man down Pull cord 2 In the Number text field enter the handset number if th
122. evice 10 January 2011 Ver E 67 Installation and Operation Manual IMS2 TD 92586GB 1 Select the License tab 2 Select a device 3 In the bottom of the work area the available license options of the device are listed and whether the options are enabled or not 8 8 5 Filter license options It is possible to search and select devices which have same license options The selected devices can be upgraded with additional licenses by exporting a product information file to the License Web see Export Licensing information on page 67 The advantage to select devices with same license options is that additional licenses can be applied for the devices simultaneously 1 Select the License tab 2 Click Advanced find A dialogue window opens fi License options filter Device types Option filters d41 Advanced Option Ignore Enabled Disabled M M d62 Protector DECT Location O O Shared Phone O Bluetooth Data profile O 3 Under Device types select device s 4 Under Option filters select the status of the license option s that shall be common for the selected devices e Ignore show all devices independent of license options e Enabled show devices with a certain license option enabled e Disabled show devices with a certain license option disabled The search result is updated directly when selecting devices and license options In addition the icon pis also displayed next to
123. evice The command to use is Run template 1 Select the Numbers tab 2 Select the Number s you want to run the template on 3 In the Number menu click Run template Alternatively right click the Number in the Number list and select Run template from the menu that appears 10 January 2011 Ver E 53 Installation and Operation Manual IMS2 TD 92586GB Run template Device type d62 Protector Parameter version 25 0 Name Device type Parameter version MyProtectorTemplate d62 Protector 25 0 Cancel 4 Select a template from the Template list Click OK If the parameters in the database have been edited but not yet sent to the device it is indicated with Not synched or Update queued If the Number has not been associated with a device it is now possible to do so Connect a device and associate it with a Number in the database The parameters will automatically be sent from the Device Manager to the device See 8 5 7 Associate a Number with a Device on page 55 10 January 2011 Ver E 54 Installation and Operation Manual IMS2 TD 92586GB 8 5 7 Associate a Number with a Device Before being able to synchronize parameters between IMS2 and devices it is necessary to associate a Number with the device It is possible to enter several Device IDs in advance and to associate them with a Number at a later moment See also 8 6 6 Assign a Number to a device on page 61 and 8 6 5 Add new Device o
124. forth between the Device Managers No action needed The Device Manager will synchronise the changes when possible The device is occupied with some action that the device cannot combine with parameter synchronisation The device type is included in Disable the baseline feature a baseline and manual software download is therefore disabled Exclude the device type from the baseline The device is not online Connect the handset to the Software download will start Device Manager either via a when device gets online advanced charger or via a DECT system supporting OTA There is a limitation in the Device Manager on the number of simultaneous software downloads All devices are placed in a queue and will be upgraded in time No action needed Download will start in time Multiple devices are currently being updated No action needed The download will start when the device comes in range again The device is currently unavailable device out of range network problem The device is already updated Restart the device manually and with a new software but not restart the download yet restarted on the new software This is due to selected activation time in previous software update i e When idle in charger or After manual restart 163 Installation and Operation Manual IMS2 Fault e Software downloads are aborted e Low software download performance to handset
125. g information is available 2 1 1 Information required for the Installation e MAC address found on the license certificate enclosed in delivery e An IP address is needed see leaflet or Installation Guide ELISE2 TD 92232GB 2 1 2 Information required for the Configuration 2 2 2 3 2 4 2 5 e License number found on the license certificate enclosed in delivery e Network parameters ask your network administrator e Type of connected wireless phone system e P address to connected system if connected via IP e Other messaging systems to send messages to optional e LDAP properties if an LDAP server is used for Central Phonebook requests optional Mounting For mounting see Installation Guide ELISE2 TD 92232GB Hardware Installation and Configuration For installation and configuration see Installation Guide ELISE2 TD 92232GB for more information Note Attach the ferrite bead on the power supply cable Follow the enclosed assembly card for EMC protection M0271500 Software Installation For software installation see Installation Guide ELISE2 TD 92232GB for more information IMS2 Setup When accessing IMS2 the first time follow the instructions in section Configuration in the Assembly Card Getting Started M0276300 enclosed in delivery or see Installation Guide ELISE2 TD 92232GB The setup wizard is described in chapter 5 1 Basic Configuration Steps on page 28 Note The IP address m
126. ge opens Under Common select License Enter License number Click Activate 13 9 6 Reboot It is possible to reboot the IMS2 1 2 3 4 On the IMS2 start page click Configuration The Configuration page opens Select Other Settings gt Advanced Configuration The Advanced Configuration page opens Under Common select Reboot Click the Reboot button Note If the Reboot page is reloaded this will trigger another reboot 10 January 2011 Ver E 127 Installation and Operation Manual IMS2 14 Remote Management TD 92586GB Through the IMS2 it is possible to establish a remote connection to a customer site This makes it possible to configure and maintain sites independent of distance The remote management connection is established via the Remote Management Client RMC which is a Windows based tool For installation and configuration of the RMC refer to Installation and Operation Manual Remote Management Client TD 92256GB To be able to connect remotely the remote management server in the IMS2 has to be configured The helptext buttons in the GUI will give more information about each parameter settings 1 2 On the IMS2 start page click Configuration The Configuration page opens Select Other Settings gt Advanced Configuration TheAdvanced Configuration page opens Select Remote Management Remote connection Open ports Serial port channel Remote connection
127. gt UNS Alias CalllID Configuration gt Other Settings gt Advanced Configuration gt UNS Alias CalllD Central Phonebook search admin gt Phonebook Setup Wizard results texts Central Phonebook database admin gt Phonebook Setup Wizard 10 January 2011 Ver E 198 Installation and Operation Manual IMS2 TD 92586GB Parameter IMS IP IMS2 Central Phonebook mpb Configuration gt Phonebook administration of local database edit import and export Central Phonebook LDAP admin gt Phonebook gt View Setup Wizard administration LDAP parameters Groups admin gt Interface groups Configuration gt Messaging Groups gt Edit Messaging Tool header admin gt Messaging tool Configuration gt Other Settings gt Advanced Configuration gt Messaging Tool Handset administration config Configuration gt WLAN portables Migration from IMS IP to IMS2 10 11 12 13 Make a description of the IMS IP Basic Alarm Manager configuration On the IMS IP in the Basic Alarm Manager do a Clear configuration see Installation and Operation Manual Integrated Message Server IMS IP WiFi TD 92322GB Go to 192 168 0 3 system Click Software gt Install image Do a parameter backup of the IMS IP by clicking Backup parameters on the Install Image page Click Start installation and install an IMS2 image on the IMS IP module The ELISE2 module now runs as an IMS2 module Install the backup file from the IMS IP on the IMS2 by clicking Restore
128. gue closes and the new Number appears in the ist in the Numbers tab 8 5 10 Copy a Number When a Number is copied the parameter settings and device type for that Number will be copied to a new specified Number 1 Select the Numbers tab 2 Select the Number you want to copy The selected row is highlighted 3 n the Number menu select Copy or right click and select Copy The Copy Number dialogue opens 4 n the New prefix field enter a new prefix if needed 5 nthe New number field enter a new Number 6 Click OK The Copy number dialogue closes and the new Number appears in the list in the Numbers tab 8 5 11 Import Contacts Note The number for the handset must be saved see 8 5 2 Save a Number to Database on page 49 Import Contacts From File A file containing contacts can be imported to IMS2 and synchronized with handsets Contacts from 9d23 9d24 handsetscordless telephones must first be transferred to the file using a SIM card programmer Note When importing a local phonebook file the local phonebook entries if any in the handset will be replaced by the entries in the file 1 In the Device Manager select the Numbers tab 2 Select a number 3 In the Number menu select Import contacts gt From file Alternatively right click the Number in the Number list and select Import contacts gt From file from the menu that appears 4 Find and select a file containing c
129. gured The time server is configured but is offline The web browser is selected as time source but the time has not been set by the user The charger parameters for Service Discovery are not set The service discovery parameter Domain Name is not unique in the IP network domain The advanced charger and the Device Manager are located in two separate IP networks that prevents the service discovery request The charger is configured to connect to a Device Manager with a Domain ID that is not used The charger is already saved in the Device Manager that the administrator wants it to use The Advanced Charger parameter in the desired Device Manager is pointing to another Device Manager service discovery or IP address which causes the charger to logout and connect to another Device Manager after completed synchronisation TD 92586GB Action or comment Close the browser session and re log on as admin or sysadmin Configure the system to connect to a time server Restore connection to time server Set the time via the advanced configuration Use WinPDM to set the parameter in the charger and in the Device Manager so that they match Use WinPDM to reconfigure the advanced charger Make sure that there is only one Device Manager with the used Domain Name Use WinPDM to disable service discovery in the advanced charger and to set the IP Address to the Device
130. he immediate status should be shown on the page it has to be handled It is also possible to state a URL for the return page in order to show the immediate status on another web page If index1 index2 or index3 is used this is handled automatically 3 Store the web page either locally or on the NetPage ftp area see 18 2 1 Files for Translation Editing on page 143 Note This is not applicable when index4 example is used as default GUI 18 3 Password Protected Access to NetPage If access to NetPage has to be password protected do as follows 1 In an FTP client enter the IMS2address ftp Xxx XxXX xxx xxx Log on with ftpuser The default password is changemetoo 2 Select www gt netpage Change the name of the file htaccess to htaccess a point is added in front of the name With this modification one has to log on with the user name user to get access to NetPage The default password is password 18 4 Accessing NetPage from a Cordless Unit with WAP NetPage can be accessed from a cordless unit that supports WAP Two WML pages for this purpose are included in NetPage The page that is accessed is called send wml and the response is shown on receive wml The same parameters that are used for URL calls can also be used in the WAP application see Parameters on page 148 for more information 10 January 2011 Ver E 150 Installation and Operation Manual IMS2 TD 92586GB The i
131. he IMS or the IMS IP System supervision is not affected if the same IP address is used Fault Handling actions are affected if the triggering is done on module type for example IMS These actions must be updated to trigger on the IMS2 instead SC Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP MailGate Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP NISM Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP NetPage Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP NSS Not affected OAS Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP 10 January 2011 Ver E 205 Installation and Operation Manual IMS2 TD 92586GB e OJS Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP e UPAC Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP e USI Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP e XGate Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP 10 January 2011 Ver E 206 Installation and Operation Manual IMS2 Index Numerics 900 Interface ee eecceesceeeceeeeeeeeceteteetseeteaes 92 A Absence Handling cccceeeeeteeeeeeeee 130 Alarm Handling 106 Apply a template
132. he existing license is valid for up to 100 devices WSM LAS WSM LAM1 or PDM LC a 256MB flash can be used If the existing license is valid for more than 100 devices WSM LAM2 WSM LAM3 WSM LAM4 PDM LD or PDM LM a 1GB flash must be used H 1 3 Description of migration Migration of PDM to IMS2 1 Fetch software and definition files stored on the FTP area on PDM see Installation and Operation Manual Portable Device Manager PDM System Version TD 92378GB 2 Go to 192 168 0 2 system Click Software gt Install image 3 Do a parameter backup of the PDM by clicking Backup parameters on the Install Image page 4 Click Start Installation and install an IMS2 image file on the PDM module The ELISE2 module now runs as an IMS2 module 5 Install the backup file on the IMS2 by clicking Restore on the Install Image page 6 In the IMS2 Install Image page click Admin and select Device Management Check that only the address 192 168 0 3 WLAN is configured as Device Handler Remove other addresses 7 On IMS2 Start Page select Configuration The IMS2 Configuration page opens 8 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 9 Select UNS gt Default Category Click Factory and then Activate 10 Goto 192 168 0 2 config Run the setup wizard 10 January 2011 Ver E 193 Installation and Operation Manual IMS2 11 12 13 TD 92586GB In the set
133. he included system components are presented then which inputs and outputs that need to be setup System Components One Alarm Module 4 inputs has been defined in the Input Output Setup Input names Cold storage door open Cold storage door still open Cold storage door open very long Cold storage door closed One Output Module 2 outputs have been defined in the Input Output Setup Output names Cold storage lamp Siren 4 handsets with push button alarms Portable Device addresses 1440 1441 1442 and 1443 10 January 2011 Ver E 176 Installation and Operation Manual IMS2 TD 92586GB Input Output Setup In these examples the outputs and inputs are set according to the following figure I O Setup Outputs ID Output Name Module Output Inactive Initial State 1 Internal Output 1 Internal 1 High open collector 2 Internal Output 2 Internal 2 High open collector Inputs Module Activation ID Input Name Add Input Activation Time 1 Internal Input 1 Internal 1 On Opening 2 Internal Input 2 Internal 2 On Opening F Cold storage door open 02 1 On Opening 120 x 8 Cold storage door still open 02 1 On Opening 600 xX Cold storage door open very long 02 1 On Opening 900 x 10 Cold storage door closed 02 1 OnClosing X 10 January 2011 Ver E 177 Installation and Operatio
134. he second The new ID is a string of maximum 50 characters IDs that are not included in the table will be sent to the alarm system without any conversion 10 January 2011 Ver E 132 Installation and Operation Manual IMS2 TD 92586GB 17 Messaging Depending on IMS2 license different tools for messaging are displayed e Messaging Tool for IMS2s without additional license for NetPage e NetPage for IMS2s with additional license for NetPage The operation of the messaging tools is described in 6 Operation Messaging on page 30 17 1 Messaging Tool Configuration It is possible to change the title of the Messaging Tool webpage 1 On the IMS2start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page Opens 3 In the menu click Messaging Tool Messaging Tool 2 S Messaging Tool Previous Factory cancel 4 Enter text to be shown as title Click Activate 17 2 NetPage Configuration 17 2 1 Configure NetPage messaging The following settings are applicable for NetPage web messaging To set messaging properties 1 On the IMS2start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Select Web Messaging 10 January 2011 Ver E 133 Installation and Operation Manual IMS2 Message max length Call
135. he specific settings for the baseline To enable device baseline configuration 1 In the Options menu click Preferences The Preferences window opens 2 Enable Use device baseline configuration 3 Click OK The baseline management can be displayed in two modes 10 January 2011 Ver E 80 Installation and Operation Manual IMS2 TD 92586GB Basic mode This mode is recommended for configuring and viewing one device type at the time Advanced mode This mode is recommended for configuring and viewing several device types simultaneously Basic mode To configure a baseline for a device type In the File menu click Baseline The Edit baselines window opens fl Edit baselines Select device type Z Include software in baseline i62 d62 Talker d62 Protector dez Messenger d41 Advanced C Include template in baseline Template compatibility l Advanced mode If baseline management is disabled indicated by a red bar in the top of the window enable the baseline management by clicking Click to change When the baseline management is enabled the bar becomes green In the left pane select device type Select whether to include software language and or template in the baseline The percentage of compatible devices is shown as a bar If necessary do an import of a software file language file and or template file e Click Import The Import window opens
136. hen the device logs in at a later time there is no automatic 10 January 2011 Ver E 66 Installation and Operation Manual IMS2 TD 92586GB check for licenses If changes have been made a manual upgrade must be done by selecting Refresh see 8 8 7 Refresh on page 69 In order to get a purchased license for a device a connection with the license server is made The IMS2 automatically receives the serial number from the device sends it to the license server which returns a license key that the IMS2 sends to the device The device upgrades and the correct license information is shown in the IMS2 and the device Note If the Number for the upgraded handset is also used for another handset within the same family there can be a conflict when upgrading licenses For example if a d62 Talker is upgraded to a d62 Messenger and a d62 Messenger with that number already exists there will be a conflict In this case the settings in the Device Manager will take precedence over the settings in the device i e the d62 Messenger settings will be used for both handsets 8 8 3 Export and Import Licensing information In order to upgrade licenses on devices when the IMS2 does not have an internet connection to the license server the following is done e The information needed for licensing of a device is exported from the Device Manager to a file see Export Licensing information on page 67 e The file is used to purchase license upgrades on the
137. ias Call ID 2 999999 is a preset alias used for phonebook queries It shall normally not be changed 2 Click one of the links to edit an certain alias call id UNS Alias Call ID configuration Alias Call ID E Myalias Previous UNITE Address EB 1234 192 168 0 1 DECT 3 Enter settings for UNS Alias Call ID In this example a message that is addressed to MyAlias will be sent to the handset with telephone number 1234 in the DECT system that is connected to the IMS2 with the address 192 168 0 1 4 Click Activate 13 9 2 Logging Status information can be stored locally but can also be sent to a central log The System Activity Log can store activities such as messages alarms faults input output activities etc Activity logging is useful for troubleshooting An ESS is needed for Activity Logging 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Other select Logging Log settings eS Status Log System Activity Log View advanced parameters 10 January 2011 Ver E 124 Installation and Operation Manual IMS2 TD 92586GB 4 Click Status Log System Activity Log or View advanced parameters 5 In the selected log page enter settings 6 Click Activate 13 9 3 Time Settings It is possible to select where to fetch the time from such
138. icate The validity status of the certificate The validity period of the certificate The issuer of the certificate The authorized users of certificate issued to Certificate details Certificate Algorithm SHA1withRSA Walid Yes Valid from 2006 07 06 13 13 Valid to 2011 07 06 13 17 Issuer DC ascom ws CN AscomWSrootCA Issued to DC ascom ws CN AscomWSrootCA Figure 22 Certificate Details Window Remove Certificate 1 Select the Numbers tab 2 In the Number menu select Edit certificates Alternatively right click in the Numbers list and select Edit certificates 3 Select the certificate to remove by clicking the corresponding Remove button 10 January 2011 Ver E 51 Installation and Operation Manual IMS2 TD 92586GB 4 A Remove certificate window opens Click Yes to remove the selected certificate The certficate is now removed from the handset 8 5 4 Parameter Transfer between a Device and the Device Manager When a device is connected it is synchronized with the associated Number in the Device Manager see 8 6 2 Synchronize a Device on page 58 Note When parameters have been edited and the device is synchronized only the edited parameters will be sent to the device 10 January 2011 Ver E 52 Installation and Operation Manual IMS2 TD 92586GB 8 5 5 Edit Parameters The Edit parameters window shows the set of parameters relevant to the Number that is being edited
139. ilable 2010 02 19 14 49 59 EV o 2301 Not logged in Available 2010 03 25 16 50 33 E4 O 2302 172 20 13 176 Available 2010 04 16 13 46 20 Cl 3333333 Not logged in Available 2010 02 19 14 38 16 E4 Save the Search Result list The search result list can be exported to a comma separated file 1 Click the Export Result button 2 Select Save Enter a file name and the location where the file shall be stored and click Save 10 January 2011 Ver E 90 Installation and Operation Manual IMS2 TD 92586GB Remove IP Address Force a Relogin or Delete a VoWiFi Handset 1 Check the handset s checkbox in the search result list 2 Do one of the following e Click Remove IP Address button Used to reset the address of an handset e Click Force Relogin button Used to check the connection with a handset e Click Delete Selected button Used to remove numbers not in use Show Handset Details Click the icon Vin the search result list All details of the chosen handset are viewed Details Force Relogin Address Number IP Address Current status 2302 172 20 13 176 Available Hardware ID Last login Manual Absent 00013E1103D0 2010 04 16 14 18 21 OF m 10 6 2 Change the Handset Absent Status It is possible to change the Manual Absent status of the VoWiFi handsets 1 Search for the handset s see 10 6 1 Search for Registered VoWiFi Handsets on page 89 2 Click the icon to view handset details 3 In the Manual Absent dro
140. ing load in the system typically more than 4 000 messages per hour In this case the IMS can be migrated to an IMS2 see H 5 Migration of IMS to IMS2 on page 203 for a description H 4 1 Description of system System constellation before migration e IMS with IP address 192 168 0 3 System constellation after migration e IMS2 with IP address 192 168 0 2 e IMS with IP address 192 168 0 3 H 4 2 Preparations Licenses Prior to migration an IMS2 license needs to be acquired e MS2 Basic License WSM LAS e Device Management license for IMS2 Description PDM license Up to 100 devices PDM LC Up to 500 devices PDM LD Up to 1 000 devices PDM LM Up to 2 500 devices N A Equipment IMS2 license WSM LAM1 WSM LAM2 WSM LAM3 WSM LAM4 Only IP DECT systems can handle device management over the air OTA In all other systems IP connected chargers desktop chargers or charging racks are needed for device management For the IP DECT system the base station software needs to be updated in order for device management over the air to work H 4 3 Description of migration Updates for OTA 1 Install the IMS2 according to chapter 2 Installation and Configuration on page 10 2 Upgrade the IP DECT base stations see Installation and Operation Manual IP DECT Base Station and IP DECT Gateway TD 92579GB 3 If the IMS2 and the IP DECT master are on the same subnet on the LAN OTA device management will work automatically If no
141. ings for time stamps on activities Central Phonebook properties database to use when searching local phonebook on IMS2 or LDAP server LDAP properties only visible if LDAP is selected in the Central Phonebook Properties Passwords change from default to site specific passwords 2 Configure the Central phonebook but only if an LDAP server is not used see 7 Central Phonebook Administration on page 32 3 Create a security backup It is recommended to create a security backup of all settings to facilitate the configuration in case of a software upgrade See 13 5 Backup the Configuration on page 118 10 January 2011 Ver E 28 Installation and Operation Manual IMS2 TD 92586GB 5 2 Optional Settings Some of the optional settings in IMS2 are included in the basic license other requires an additional license See 1 4 How to Use this Document on page 6 Alarm Handling alarm actions can be set type of trigger and what action to take Refer to chapter 13 2 Alarm Handling on page 106 Status information about the site and information about supervised modules and equipment can be exported for troubleshooting purposes Refer to chapter 13 3 Status on page 112 Change Language it is possible to change user interface language refer to chapter 18 1 Customize the Language for IMS2 Menus on page 138 Input Output setup makes it possible to define inputs for example a switch or button and outputs
142. inserted in charger e Communication failure to device e No connection available for the Device Manager GUI e All devices log out after restore of a backup e Software files cannot be deleted Probable cause Wrong file selected for download to devices External web server The charger is not connected to the Device Manager not online in the Device Manager The handset is online only via OTA The device did not respond in an expected way The reason could be temporary communication problems caused by coverage problems or network problems Max number of Device Manager GUIs has been reached The Device Manager server side is restarted due to reconfiguration The Device Manager is temporarily unavailable due to restore of database The network is preventing the GUI from connecting to the server The backup is older than the device online status report timeout The files are included ina baseline e The parameter version is There are no compatible pkg displayed in bright redin files imported to the system the Device Manager GUI 10 January 2011 Ver E TD 92586GB Action or comment Make sure that the URL to the desired software is correct and retry Make sure that the file is intended for that device Configure the advanced charger so that it connects and logs on to the correct Device Manager Repeat the action after a while to see if i
143. ion to WLAN Messaging Interface e Change passwords to the passwords to be used for this system 11 Click Restart now 12 Go to Configuration gt Other Settings gt Advanced configuration gt WLAN Interface gt Message Distribution For both Alarm and Mobile Data change 127 0 0 1 BAM to 127 0 0 1 EventHandler see 9 2 3 DECT Message Distribution on page 86 13 In Configuration gt Other Settings gt Input Output configure inputs and outputs according to the IMS IP Basic Alarm Manager configuration description see 13 4 Input Output Setup on page 115 14 In Configuration gt Alarm Handling gt Alarm Actions configure Alarm Handling according to the IMS IP Basic Alarm Manager configuration description see 13 2 3 Add Alarm Actions on page 108 Parameter IMS IP IMS2 Basic Alarm Manager inputs bam Define inputs Configuration gt Other Settings and outputs bam Define outputs gt Input Output Basic Alarm Manager events bam Events Configuration gt Alarm handling gt Alarm Actions Activation and Activation time for inputs are defined at Configuration gt Other Settings gt Input Output on IMS2 see 13 4 Input Output Setup on page 115 When an input is activated it will be set to the opposite of Inactive Initial State The system now runs with the same functionality as before the migration 10 January 2011 Ver E 194 Installation and Operation Manual IMS2 H 2 TD 92586GB
144. is dimmed The selected device has no out for a device in the number associated to it device view Assign a new number to the device Associate a new or existing number to the current device e The handset is not visible The handset has no number Assign or associate a number to in the Number tab associated the device The device is offline and not Bring the device online Save the saved as number number in order to make it possible to edit the number when it is offline e Number creation of The pkg file for the desired Import the pkg file for the desired device type is not device type is not imported to desired device type The file is possible the PDM provided by the supplier e It is not possible to apply No compatible template for a template at creation of the desired device exists new number Create a new template or upgrade an existing template and retry e A handset logs out when The device manager Delete the saved instance of the placed in an advanced configurations in the IPBS and advanced charger in the Device charger the advanced charger are not Manager Use WinPDM to the same reconfigure the advanced charger so that it will log on to the correct device manager Connect the advanced charger to the LAN 10 January 2011 Ver E 165 Installation and Operation Manual IMS2 Fault Probable cause e The handset does not log The Domain ID is not set on to the device manager correct
145. l automatically receive the same IP address as the PDM A recommendation is to use the same hardware for the IMS2 as was used for the IMS IP If the hardware of the PDM is used it is necessary to change the MAC address settings in the DHCP server Considerations when migrating from an IMS IP to an IMS2 e There is a risk of losing device configurations e Templates stored in the PDM will be lost since they cannot be exported 10 January 2011 Ver E 195 Installation and Operation Manual IMS2 TD 92586GB Licenses Prior to migration a license for IMS2 has to be acquired If DHCP is used the recommendation is to use the hardware of IMS IP e A Basic license for IMS IP IMS L801 corresponds to the following licenses for IMS2 IMS2 Basic License WSM LAS Basic Alarm Manager WSM LAA e A Device Management license for PDM corresponds to the following licenses for IMS2 Description PDM license IMS2 license Up to 100 devices PDM LC WSM LAM1 Up to 500 devices PDM LD WSM LAM2 Up to 1 000 devices PDM LM WSM LAM3 Up to 2 500 devices N A WSM LAM4 e OAP licenses for IMS IP corresponds to the following licenses for IMS2 Description IMS IP license IMS2 license Basic messaging IMSOAP LM WSM LAP2 Basic messaging interactive messaging and user IMSOAP LI WSM LAP3 data Basic messaging and alarm IMSOAP LA WSM LAP2 Basic messaging interactive messaging user data IMSOAP LC WSM LAP3 and alarm Flash memory If a license for up
146. late by selecting the checkbox to the left of each parameter 5 Change the parameters to the desired values 6 Click OK 8 4 2 Create a Parameter Template from a Number It is also possible to create a template from a Number in the Device Manager 1 Select the Numbers tab 2 Mark the Number you want to use 3 Right click on the Number and select Use as template The Enter template name dialogue opens 4 Enter a name for the template 5 Click OK 6 The Edit template window opens Continue with 4 to 6 in 8 4 1 Create a Parameter Template on page 45 Note When the Edit template window is opened from the Use as template command an extra drop down list is shown in the bottom left corner This setting decides which parameters that shall be copied from the Number If All parameters is selected the synchronization time will be longer It is also possible to create a template from a portable that is online but not stored in the database The template will contain all parameters for the device except for those that are Number specific 8 4 3 Rename a template 1 Select the Templates tab 10 January 2011 Ver E 46 Installation and Operation Manual IMS2 8 4 4 bh 8 4 5 bh TD 92586GB Select the template you want to rename The selected row is highlighted In the Template menu select Rename or right click and select Rename The Rename template dialogue opens Enter a new na
147. le in a text editor for example Wordpad Add the translation inside the quotation marks after the English text see example below Add Group will become Add Group Your translation Save the file Open the receive html file in a text editor for example Wordpad Add the translation inside the quotation marks after the English text see example below PARAM NAME English text VALUE Your translation Save the file Upload paste the files to the FTP area refer to 18 2 6 Upload the Files to the IMS2 FTP Area on page 147 Refresh the page and check the result All buttons except the Administration buttons will expand decrease when the text is translated The width of the Administration buttons is fixed but can be altered in the HTML file admin html 18 2 6 Upload the Files to the IMS2 FTP Area Upload paste all updated IMS2 files including GIFs and CSS to the IMS2 FTP area 1 In an FTP client enter the address to the IMS2 ftp XXx XxXx xxx xxx Log on with ftpuser The default password is changemetoo 10 January 2011 Ver E 147 Installation and Operation Manual IMS2 TD 92586GB 2 Copy the files and paste them into the FTP area When secure mode is enabled see 4 5 Web access security settings on page 23 only secure access via HTTPS and FTPES are allowed HTTP is automatically redirected to HTTPS and FTP access is not allowed The FileZilla Client freeware
148. le should be imported it may have been delivered in a package file Before being able to synchronize parameters between IMS2 and devices it is necessary to associate a Number with the device Association includes all parameters If it exists on that device type it also includes Contacts It is possible to assign a Number to a device that has not yet been assigned a Number in the Device Manager Assign includes only the parameters defining the Number Device Manager Usage The following list is a short description to give a basic understanding on how to use the Device Manager with devices It is not intended to be used as a work flow description e Import a parameter definition file of the corresponding device type to IMS2 e Create a template from the parameter definition file e Add a device to IMS2 e Create a new Number for the corresponding device type e Associate the Number with the device Refer to applicable handset configuration manual for a description of the work flow 10 January 2011 Ver E 37 Installation and Operation Manual IMS2 TD 92586GB 8 1 3 The Device Manager GUI Menu Toolbar Work area The Device Manager window consists of three areas Menu Toolbar and Work Area The Toolbar has four tabs Devices Numbers Templates and Licenses Figure 15 When one of these tabs is selected the available device types will be shown in the left hand pane of the work area The right pane shows the
149. license web e From the license web a license file containing the license keys for the device is generated e The license file is imported to the Device Manager see Import Licenses on page 67 e The Device Manager communicates the license key included in the license file to the device e The device upgrades according to the license options Export Licensing information The information needed for licensing of a device can be exported to a file This file can be used to generate licenses for the device 1 Select the Licenses tab 2 Select the device s that shall be licensed 3 In the License menu select Export The Export devices for licensing window appears Select a proper name for the file and click Save to save the file See Function Description Product Licensing Overview TD 92677GB for a description of how to generate licenses Import Licenses After a license has been purchased a file containing the license information can be generated from the license web This license file can be imported to the Device Manager See Function Description Product Licensing Overview TD 92677GB for a description of how license files are generated 1 In the File menu select Import gt Licenses A File Browser window appears 2 Select the license file s to be imported xml 3 Click Open 4 The license file s are imported 8 8 4 View license options It is possible to view which license options that exist on a d
150. ll type Cordless phone undefined type Record 4 7 Ascom dialect Sent as standard paging Record 4 3 Call type Cordless phone internal type Record 4 8 Ascom dialect Sent as standard paging Record 4 3 Call type Cordless phone external type Record 4 9 Ascom dialect Sent as standard paging Record 4 3 Number of transmissions Record 5 standard ESPA This record is accepted but ignored since it is not applicable in DECT or WiFi systems 10 January 2011 Ver E 184 Installation and Operation Manual IMS2 TD 92586GB Mailbox number Record A Ericsson paging dialect This record is accepted but ignored Infopage Record C Ascom dialect This record is accepted but ignored D 1 4 Advanced parameters Bleep each transmission Not applicable Flow control XON XOFF Not supported since there are some issues with the control characters If the block check character becomes any of the two control characters XON or XOFF the flow control fails therefore we decided to not support this D 2 Ascom Line Protocol D 2 1 Functionality A line protocol message consists of the following records and separators lt Addr Message Beepcode PagFunc NoOfTransm Prio Infopage gt All characters are writeable by hand using an ordinary terminal program such as hyper terminal etc Not all records need to be given for instance lt gt is a valid message that delivers default message to default paging address D 2 2 Limitation
151. lt after Call Terminated call status Determines the time for timeout mode i e during this time the paging remains in the queue after the Timeout mode has started Default 5 seconds 154 Installation and Operation Manual IMS2 Manual Ack type Manual Ack TTL minutes Message Ref ID TTL minutes Return Status Information Supervision time for communication seconds ASCII conversion table 2 Click Activate 10 January 2011 Ver E TD 92586GB Dependent on if the external equipment supports negative acknowledge Default Positive and Negative manual acknowledge How long a paging with manual acknowledge remains in the queue after transmission of Call Terminated call status Default 5 minutes How long a Message Reference ID remains in queue Only valid for Ascom dialect Default 5 minutes Defines if status information for ongoing pagings shall be sent back to external equipment Set to No if external equipment have problems in handling status information Default Yes Defines the time before lost communication with external equipment will be considered as a fault and sent as a Status log If set to 0 no supervision is done Max 3600 seconds Default 0 Makes it possible to convert display message characters Installation and Operation Manual IMS2 TD 92586GB 19 1 2 Line Protocol Default display message Default message priority Default beep code Tra
152. luded in the baseline The percentage of compatible devices is shown as a bar In addition a icon w indicates that a baseline for the device is configured 6 Click OK The baseline is saved and applied 10 January 2011 Ver E 82 Installation and Operation Manual IMS2 TD 92586GB 9 DECT Interface 9 1 Cordless Telephone System 9 1 1 Ascotel I6 The IMS2 communicates with the Ascotel 16 over the LAN For configuration of the Ascotel I6 see separate documentation from the vendor 9 1 2 Alcatel OmniPCX Enterprise The IMS2 communicates with the Alcatel OmniPCX Enterprise over the LAN To be able to receive alarms and user data from the Portable Devices in the Cordless Telephone System a CMP board has to be installed in the OmniPCX Enterprise For configuration of the Alcatel OmniPCX Enterprise and installation and configuration of the CMP board see separate documentation from the vendor 9 1 3 Ericsson BusinessPhone For configuration of the BusinessPhone see separate documentation from the vendor 1 Connect the delivered cable to J11 on the IMS2 2 Connect the cable to the I O port on the IC CU2 board on the BusinessPhone See Appendix B for a description of the cable 9 1 4 Ericsson MX ONE MD110 IMS2 can communicate with the MX ONE MD110 over a LAN For configuration of the MX ONE MD110 see separate documentation from the vendor 9 1 5 IP DECT DECT IP Address IP DECT Master Secondary DECT IP
153. ly in the IPBS OTA e The VoWiFi handset does not log on to the device manager OTA e When trying to manage the license for a device the status is changed to server failure The system does not support service discovery Both IMS IP and IMS2 are used An i62 VoWiFi handset logs on to the IMS IP The IMS IP does not support i62 which mean that it cannot forward the correct handset login information to the IMS2 The firewall has closed port number 443 for https communication 21 4 2 Troubleshooting Guide for IMS2 TD 92586GB Action or comment Reconfigure it to match the device manager Service Discovery parameter Domain ID Erase the Domain ID in the IPBS and set the IP address to the Device Manager under Advanced Settings gt Device Management Upgrade the IMS IP to IMS2 see Appendix H Reconfigure the firewall to allow https communications via port 443 This part of the Troubleshooting Guide lists possible faults that are not connected to the Device Manager Fault e It is not possible to send SMS to a specific device e It is not possible to edit the Central Phonebook 10 January 2011 Ver E Probable cause The device does not support SMS The IMS2 license does not support SMS The IPBS UNITE SMS parameter is misconfigured The phonebook is configured to be read only The phonebook is configured to use a LDAP server Action or comm
154. m dosed Alarm Handling Notes Alarm Actions Y Fault Handling V Status V Other Settings Triggers Select tngger type and click Add Several tnggers of the same type can be added Input Trigger a Max No of Input Repetition Time s Repetiti Cold storage door closed 60 I 0 x Actions Select type of action and click Add Several actions can be added Output action ba Activate Output Output Duration s Siren il x Cold storage lamp vi x For Input Trigger Cold storage door closed When the door closes the actions are started The output is set to the initial state again after 1 second Summary of alarm actions This figure shows a list of the Alarm Action setup in the examples Alarm Actions Number of triggers 6 250 Tri Push button Alarm Alarm Type Push button Fy x from 1440 double press Number 1440 Alarm cancellation Data 1440 7 x Cold storage room Input Cold storage door Fx closed chsed Cokistorage room Input Cold storage door open yx open very long very long Cokdstorage room Sout Cold storage door open Fx open Input Cold storage door still open Add 10 January 2011 Ver E 183 Installation and Operation Manual IMS2 TD 92586GB Appendix D Protocol Limitations This appendix describes a number of protocol specific limitations The serial interface included in IMS2 is a successor to the system 900 module 942Sl Serial Interface and the supported p
155. mation to the device Server failure means that there is some kind of error with the communication between the IMS2 and the license server License too old The device has a newer license than the IMS2 A refresh has to be done Needs update An attempt to move a license from one handset to another has been made but the latest license does not exist in the handset d HER Eile License Options Help Devices Numbers Templates Licenses r P Import Device types Search for in Device ID v Show all l Advanced find All Device ID Device type Online Serial number Number Software version Status MyDevice 1 036100200300 MyDevice 1 y T26100AB1 1000 3 0 3 OK a MyDevice 2 036100200400 MyDevice 2 T26100BB2 2000 3 0 3 OK v License information Options No device selected Figure 19 The Licenses tab in the Device Manager 10 January 2011 Ver E 0 A Installation and Operation Manual IMS2 8 2 8 3 8 4 TD 92586GB Log In Note When an attempt is made to start IMS2 Device Manager a dialogue window might be displayed with a warning that the program s digital signature cannot be verified The text is displayed in the language used in the computer s operating system Click Run or the equivalent term in the operating system language Note Three clients can be logged in at the same time but to avoid conflicts make sure that only one at a time is updating Numbers 1 Open the IMS2 by e
156. mber of devices that can be enabled simultaneously in the Device Manager If logging in more devices than allowed they will be disabled in the Device Manager The devices must be enabled in order to configure them See 8 7 License Restrictions for Device Handling on page 62 for more information When a single IMS2 is used the Automatically enable new devices function should normally be enabled When Device Management is distributed over multiple IMS2s in a system the function shall be disabled If the function is enabled devices will be enabled and saved on all IMS2s running device management This will cause synchronization problems and the logged in devices will consume license positions on each IMS2 See also 2 7 Multiple IMS2 Configuration on page 12 To disable automatic enabling of new devices do as follows 1 In the Options menu select Preferences The Preferences dialogue opens x Ea Preferences Settings Automatically enable new devices W Use device baseline configuration 2 Clear the Automatically enable new devices checkbox 3 Click OK 8 11 2 Baseline settings This feature requires a valid license It is possible to select which version of software language and or template that shall be applied for all devices of a selected device type This is done by setting a baseline Two settings need to be made e Set whether device baseline configuration shall be enabled or not e Do t
157. me in the New name text field Click OK The Rename template dialogue closes and the new name appears in the list in the Templates tab Copy a template Select the Templates tab Select the template you want to copy The selected row is highlighted In the Template menu select Copy or right click and select Copy The Copy template dialogue opens Enter a new name in the New name text field Click OK The Copy template dialogue closes and the new template appears in the list in the Templates tab Edit a template Select the Templates tab Select the template you want to edit The selected row is highlighted In the Template menu select Edit or right click and select Edit The Edit template window opens In the Edit template window edit the parameters that shall be edited Click OK The Edit template window closes Delete a template Select the Templates tab Select the template you want to delete The selected row is highlighted In the Template menu select Delete or right click and select Delete or press the Delete button The Delete template dialogue opens Click Yes The Delete template dialogue closes and the template is deleted 10 January 2011 Ver E 47 Installation and Operation Manual IMS2 TD 92586GB 8 4 7 Upgrade a template 1 Select the Templates tab 2 Select the template you want to upgrade The selected row is highlighted In the Template menu selec
158. n on the start page The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Security select Web access Web Access Security Secure Mode E Enabled Previous 1 Factory cancel 4 Select if Secure Mode shall be enabled or not 5 Click Activate It is also possible to select previous or factory settings by clicking the corresponding button respectively 10 January 2011 Ver E 23 Installation and Operation Manual IMS2 TD 92586GB 4 6 Configuration Page CONFIGURATION In order to reach the IMS2 Configuration page see Figure 10 click the IMS2 start page NX IMS2 Configuration Information EENES Status Starting up Y Phonebook Number of Active Faults Messaging Groups Alarm Handling Software Version 2 51 Status OS Version 9 02 Y Other Settings Module Key 00044747 Licence Number DDD11A674D6DCE03 MAC Address Host Name IP Address Service Discovery Domain NTP Server Time Uptime Documentation General Installation Guide 00 01 3e 00 ae cb Elise 10 30 4 24 ims2_24 Not used 2009 10 16 04 48 29 Od Oh 1m 25s IMS2 Installation and Operation Manual Figure 10 The IMS2 Configuration page If you have system administrator or administrator rights and clicking the Configuration button or the Phonebook button on the start page you will be able to access the complete IMS2 configuration page I
159. n This chapter describes the configuration of theCentral Phonebook TheCentral Phonebook gives the possibility to search for telephone numbers in a local database or in an LDAP server If the search is to be forwarded to an LDAP server the LDAP parameters need to be configured as described in 13 1 5 LDAP Parameter Setup on page 99 For information about entering phonebook entries see 7 Central Phonebook Administration on page 32 Note If an LDAP connection to a central phonebook is used all settings needed are done in the setup wizard 13 1 1 Technical Specification The local database has defined limitations while most of the limitations for the LDAP server depends on the LDAP server used see table below Local Database LDAP Server Max No of phonebook entries 500 2000 Server dependent Max No of characters in family name 20 Server dependent Max No of characters in first name 20 Server dependent Max No of digits in telephone number 20 Server dependent Max No of returned entries request 25 25 Handsets that can access the phonebook Depends on handset type 13 1 2 Phonebook address The default Call ID in the UNS is 999999 for Central phonebook access When the UNS in the IMS2 is set to forwarding mode the phonebook Call ID must exist in the module that the requests are sent to Any change of the Call ID and or IP address must be made in that module If the default address is used no changes are needed When
160. n Manual IMS2 TD 92586GB Example 1 A push button alarm double press is received from 1440 A message is sent to the other Portable Devices and a siren starts to sound The alarm is cancelled by sending the data 1440 and then the siren stops Two alarm actions are created One that handles the push button alarm called Push button alarm from 1440 and one that handles the cancellation called Alarm cancellation Push button alarm from 1440 Select Alarm handling Alarm Actions and set Alarm Trigger Push button double press Alarm Action Name m Notes Triggers Select trigger type and click Add Several triggers of the same type can be added Alarm Trigger Alarm Type Number Push button double press y 1440 x Add 10 January 2011 Ver E 178 Installation and Operation Manual IMS2 TD 92586GB Activate Actions Activate which actions to be activated when an alarm is received Two different actions are setup a siren and messages sent to other handsets Activate Output Action and Send Message Actions Actions Select type of action and click Add Several actions can be added Message action y Add Activate Output Output Duration s Siren y 3600 x Send Message Call ID MeRage Text Beep Code Priority 1441 a Alarm from callId 4 5beeps High Xx amp Request confirmation C 1442 a Alarm from callId
161. n file with the same parameter version and with a higher revision is imported the old file will be replaced with the imported file 10 January 2011 Ver E 70 Installation and Operation Manual IMS2 TD 92586GB For each update of a parameter definition file the revision is increased An update does not necessarily affect the parameter version f File management Parameter definition Software Language Company Phonebook Device type Revision Parameter version File d41 Advanced 3 0 15 9 pdm_d41_Advanced_ d62 Messenger 1 0 25 26 pdm_d62_Messenger_ d62 Protector 1 0 25 26 pdm_d62_Protector_p 62 Talker 1 0 25 26 pdm_d62_Talker_p25 i62 0 0 2 0 pdm_i62_p2 0_d10 0 Figure 30 File management window Parameter definition tab In Figure 30 the following columns are displayed e Device type the device model e Revision the revision number of the definition file Used to determine which definition file is the most recent e Parameter version shows the version of the parameters in the definition file Used to determine compatibility with device software e File the name of the imported definition file 10 January 2011 Ver E 71 Installation and Operation Manual IMS2 TD 92586GB 8 9 4 Import New Software for Devices Updated software files are distributed by your supplier Note Software files bin img etc are mainly included in package files pkg distributed by your supplier
162. n page 59 al Select the Numbers tab 2 In the Number menu select Associate with device fi Associate number Choose a device to associate with Dev Device t Softwar Paramet Upgrad Online Latest n 03647029 d62 Talker 2 8 15 25 2 va Search for in Device ID v 3 Select the device you want to associate with in the list 4 Click OK If the selected device is online it will immediately be updated with the selected Number If the selected device is not online it will be updated the next time it is online It is possible to associate several Numbers with several devices simultaneously 8 5 8 Delete a Number in the Site Database 1 Select the Numbers tab 2 Select the Number you want to delete The selected row is highlighted 3 In the Number menu select Delete or right click and select Delete 4 Click Yes in the Delete Number dialogue The dialogue closes and the Number is deleted from the list 10 January 2011 Ver E 55 Installation and Operation Manual IMS2 TD 92586GB 8 5 9 Rename a Number 1 Select the Numbers tab 2 Select the Number you want to rename The selected row is highlighted 3 n the Number menu select Rename or right click and select Rename The Rename number dialogue opens 4 n the New prefix field enter a new prefix if needed 5 nthe New number field enter a new Number 6 Click OK The Rename number dialo
163. n the Central phonebook can be deleted in the following way On the start page click Phonebook Enter User name and Password Click OK Select Phonebook gt Edit The Edit Central Phonebook page opens Locate the entry to be deleted Click the button in the same row mam B WwW N PF Click Save The entry is deleted 10 January 2011 Ver E 33 Installation and Operation Manual IMS2 7 1 4 TD 92586GB Delete All All entries in the phonebook can be deleted by clicking the Delete All button BR WN e On the start page click Phonebook Enter User name and Password Click OK Select Phonebook gt Edit The Edit Central Phonebook page opens Click Delete All It is now possible to mark entries not to be deleted by clicking the icon wy If this icon is clicked it disappears and the icon X is displayed Click Save All entries marked with a blue arrow are deleted The entries that are marked gt are kept 7 2 Import and Export a Central Phonebook 7 2 1 Import Entries to the Central Phonebook from a CSV File The CSV file to be imported to the Central phonebook shall have the following format First name Last name Telephone number Different separators may be used see below Warning When importing a Central phonebook file in CSV format existing entries are deleted 1 Click Phonebook on the start page 2 Enter User name and Password and click OK 3 Select
164. n the Configuration page system information is shown for example host name IP address and MAC Address 10 January 2011 Ver E 24 Installation and Operation Manual IMS2 4 7 icons Click thi Fi Click thi Era Click thi TD 92586GB On the IMS2 pages the following icons may be shown s icon to return to the IMS2 start page s icon to return to the IMS2 Configuration top page s icon to create a shortcut in the Internet browser 25 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB 4 8 Certificates Certificates are used to increase security by encryption A self signed digital certificate is created during the first start up of IMS2 This certificate is issued to the MAC address of the module It is possible to import a certificate or to create one in the IMS2 Note It is also possible to use certificates to control if VoWiFi handsets are authorized to access a WLAN see 8 5 3 Manage Certificate for a VoWiFi Handset on page 49 4 8 1 Import certificates It is possible to import certificates to IMS2 These certificates may be created by a system administrator with IT security responsibility IMS2 uses PKCS 12 files which include keys and certificates For instructions on how to import a PKCS 12 file follow this instruction 1 2 5 6 On the IMS2 start page select Configuration The IMS2 Configuration page opens Select Other settings gt Advanced configuration The
165. nced Configuration The IMS2 Advanced Configuration page appears Click Phonebook Click Digit Manipulation settings The following parameters can be configured for digit manipulation Digit Manipulation Enabled The digit manipulation function can be enabled and disabled If the function is enabled the parameters below apply otherwise they do not apply Country Code The Country Code is the prefix to be used when dialling to a particular country from another country The country code is what follows after the in a telephone number The value is used to identify the country code in the number and remove it when it is not needed National Destination Code The National Destination Code NDC is what follows after the country code ina telephone number The value is used to identify the NDC in the telephone number and remove it when it is not needed International Prefix The International Prefix is used to dial a call from a particular country to another country This is followed by the country code for the destination country This value is used to replace the plus character when an international call is made 10 January 2011 Ver E 103 Installation and Operation Manual IMS2 TD 92586GB National Prefix National Prefix is used to make a call within a country from one city to another The national prefix is followed by the national destination code for the destination of the call This value is used for
166. ncluded WAP application enables specifying a Call ID and a message text When the message has been sent the receive page is opened and the send status is shown The send application is accessible from the receive page in case another message should be sent Note If the cordless unit uses WAP version earlier than 2 0 it has to be stated that the message is UTF8 encoded See UTF8 encoded on page 149 for more information 10 January 2011 Ver E 151 Installation and Operation Manual IMS2 TD 92586GB 18 5 Test the New User Interface It is recommended to test the customized user interface as follows for example If a company logotype is added check that it looks all right and that IMS2 opens quickly If IMS2 opens slowly minimize the picture file size and save it as interlaced to decrease wait time for the image Check that all text is correctly translated Check that the phonebook opens and that the entries are correct Send a message Check that the message history status is received and displayed 18 6 Update the User Interface after a new IMS2 Release When a new version of the IMS2 is released there might be changes in the user interface that need to be translated 1 Import your old translated file to the new IMS2 software version New text and buttons in the user interface are shown in English Click the language file link and save it Open the file All tags that are not translated are marked with the c
167. ndset gets a new location code from a location device in the system This feature can only be used in combination with Ascom messaging system and also require configuration both in the handset and in the location device Also called Immediate Alarm Transmission 10 January 2011 Ver E 86 Installation and Operation Manual IMS2 TD 92586GB 10 WLAN Interface 10 1 Handset Registration To be able to register to IMS2 each VoWiFi handset must be programmed with the IP address of the IMS2 used refer to the Configuration Manual for respective VoWiFi handset 10 2 Shared Phones When using shared phones all VoWiFi handsets authenticates with passwords The password can be a common password for all users or the call number Individual passwords are supported by the User Server in ESS ESS is available from Ascom In order to work all shared phones in a system need to have the same major version in the software version see 8 9 1 Definition File Version Parameter Version on page 69 If a User Server is used the operating mode for the UNS must be set to forwarding and the User Server must be specified as the forwarding destination See also Installation and Operation Manual Enhanced System Services ESS TD 92253GB 10 3 WLAN Message Distribution The WLAN Interface has distribution lists that define where incoming data from handsets for example alarms and user data should be sent To find settings for WLAN Message Dis
168. net When restoring NetPage files the files shall be placed in the same folder 18 2 2 Default Start Page GUI ascom PHONEBOOK SETUP WIZARD Figure 43 Start page default user interface index_template 10 January 2011 Ver E 143 Installation and Operation Manual IMS2 TD 92586GB A copy of the default IMS2 Start page is stored in the start page folder on the IMS2 FTP area The start page copy index_template is an html file that can be copied and edited It is also possible to replace the start page with a completely new user interface When the edited or new html file is saved as index html and placed in the Start page folder on the IMS2FTP area it will replace the default start page 18 2 3 Default Send Message GUI 2beeps Normal sen harm Figure 44 NetPage default user interface index3 By clicking Messaging on the IMS2 start page the default NetPage user interface index3 html is opened In the NetPage folder on the IMS2 FTP area there are four examples of the NetPage user interface index1 index2 index3 and index4 index3 is a copy of the default NetPage user interface All NetPage functionality is included in the default user interface but all parameters that can be configured in the example user interfaces index1 index2 and index3 are not shown The necessary code for viewing and configuring the hidden parameters is included but they are marked as comments to prevent the br
169. nslation page in translation mode To return to standard view 1 Clear the OPTION_DESIGN_MODE box 2 Click BUTTON_SAVE 18 1 4 Import Language File for IMS2 When the file is translated it must be imported to the IMS2 On the IMS2 start page click Configuration The Configuration page opens Select Other settings gt Set language Select Import Export Language Click Browse to locate the translated file and then click Open mM BP WN BR Click Import The name of the translated language the language id attribute will appear as a link in the Existing Language list and can be downloaded for editing purposes 18 1 5 Delete Language On the Translation page click the icon gt to the right of the language you want to remove Note that it is not possible to remove the default language Swedish x English 10 January 2011 Ver E 141 Installation and Operation Manual IMS2 TD 92586GB 18 1 6 Select Language Translated languages the language id attribute are shown together with the default language English in the language drop down list in the Language page 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Set language Set language English x Temporary Permanent J Import Export Language 3 Select language in the drop down list and click Permanent To change language for this session only tha
170. nsmission delay x10 ms Status to ext equipment Start character End character Record separator character ACK character NAK character ASCII conversion table Click Activate 10 January 2011 Ver E 1 The following settings can be selected changed Settings Description Enabled Yes No selection Default No Name Description of the channel Serial port Port selection 1 2 3 Default None Port 3 will be selected when set from the setup wizard but all three ports can be configured here Note that only one at the time can be used Bit rate Select bit rate Default 9600 bits s Mode Select mode Default 8 Data bits Even parity Flow control Used for handshaking control Default None Default Call ID Number to call if not specified in the external equipment Default 000 Message to display if not specified in the external equipment Default BLANK Priority if not specified in the external equipment Default 7 Normal Beep code if not specified in the external equipment Default 2 beeps How long to wait before transmission to external equipment Default 30 milliseconds If status characters ACK NAK shall be sent on protocol level to external equipment Default Yes Start character for the message Default lt 3C Hex End character for the message Default gt 3E Hex Record separator character for the message Default 2F Hex Character for positive acknowledge of
171. nt to handsets The beep code ina message is mapped to a colour When this feature is enabled colour information will be added to all transmitted messages 10 January 2011 Ver E 121 Installation and Operation Manual IMS2 TD 92586GB Note All handset types do not support coloured messaging 1 In the IMS2 start page click Configuration 2 In the left menu select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Coloured Messaging Parameter setup Coloured Messaging enabled Yes Silent None he 1 beep None 2 beeps None 3 beeps 3 None 4 beeps None 5 beeps None 10 beeps Blue Siren EE Rea 4 In the Coloured Messaging enabled drop down list select to Yes if colour information shall be added to messages according to the settings in step 5 5 Map which colours that shall correspond to the different beep codes These colours are displayed with messages in the handsets 6 Click Activate 13 9 Additional System Settings 13 9 1 Unite Name Server UNS The UNS is used to resolve addresses into complete destinations The IMS2 can be configured to send all requests to the local UNS stand alone mode or to forward all requests to a centralised UNS forwarding mode In forwarding mode the local UNS will only be used if the centralized UNS cannot resolve the address
172. ntHandler see 9 2 3 DECT Message Distribution on page 86 15 Go to UNS gt Default Category click Factory and then Activate see 13 1 8 UNS Default Category on page 105 16 In Configuration gt Other Settings gt Input Output configure inputs and outputs according to the description of the IMS Basic Alarm Manager configuration see 13 4 Input Output Setup on page 115 17 In Configuration gt Alarm Handling configure Alarm Handling according to the description of the IMS Basic Alarm Manager configuration see 13 2 3 Add Alarm Actions on page 108 Parameter IMS IMS2 Basic Alarm Manager inputs bam Define inputs Configuration gt Other and outputs bam Define Outputs Settings gt Input Output Basic Alarm Manager events bam Events Configuration gt Other Settings gt Alarm Actions 1 Activation and Activation time for inputs are defined on Configuration gt Other Settings gt Input Output on the IMS2 see 13 4 Input Output Setup on page 115 When an ouput is activated it will be set to the opposite of Inactive Initial State H 6 Unite System considerations Other parts of the Unite system is affected according to the following overview AMS Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP DURASuite Not affected as long as the IMS2 has the same IP address as the IMS or the IMS IP ESS Messaging is not affected as long as the IMS2 has the same IP address as t
173. ntering its IP address in a web browser 2 Click the Device Manager button 3 Select User ID and enter password see 4 1 Authentication Levels and Default Passwords on page 21 4 Click OK The Device Manager starts Close the Device Manager In the File menu click Exit The Device Manager shuts down Templates in Device Manager 8 4 1 Create a Parameter Template It is usually desirable to create a customized parameter template that can be applied to all devices of a certain device type 1 Select the Templates tab 2 In the Template menu click New The New template dialogue opens a New template Px Device type Parameter version 25 56 E Name 3 Select device type and parameter version type in a name for the template and click OK The view switches to the Edit Template parameter view Note If you cannot find your device type and or parameter version in the list the Device Manager needs to be updated with new parameter definition files see 8 9 3 Import Parameter Definition Files on page 70 10 January 2011 Ver E 45 Installation and Operation Manual IMS2 TD 92586GB fi Edit template MyProtector Template Devicetype d62Protector _ Parameter version s0 ane Identification Selected Name H O Systems H Settings H Connections w Profiles H Shortcuts H Customization H Services H Alarm Location 4 Select the parameters you want to be saved in the temp
174. o find IP DECT settings see 9 2 1 General Settings on page 84 Ericsson BusinessPhone There are no system dependent features for this system Ericsson MX ONE MD110 e P address Since the MX ONE MD110 is connected over the LAN the IP address of the MX ONE MD110 has to be entered e Port Numbers IMS2 always uses port 1814 for communication with the MX ONE MD110 This port has to be defined in the MX ONE MD110 as well The MX ONE MD110 must be configured to use port 1815 when communicating with IMS2 Note If IMS2 replaces a 9dMMS check that other port numbers than the ones above are not used for the communication between the 9dMMS and the MX ONE MD110 IP DECT e DECT IP address Since the IP DECT Master is connected over the LAN the IP address of the IP DECT Master has to be entered e Secondary DECT IP address If two DECT systems are used for redundancy purposes the IP address of the secondary DECT system needs to be entered Ascotel 16 e Ascotel IP address Since the Ascotel is connected over the LAN the IP address of the Ascotel has to be entered e Ascotel Port Number This is the port that the IMS uses for communication with the Ascotel The default port 2775 will be used if the port is not defined e IMS2 Port Number The Ascotel must be configured to use port 10089 when communicating with the IMS2 e Password The Ascotel requires a password when connecting the IMS2 10 January 2011 Ver E 85
175. of open collector type that can be used in the Alarm Handling These outputs are predefined at delivery The initial state can be set to high or low For more information refer to the hardware Installation Guide ELISE2 TD 92232GB Alarm Module inputs The number of inputs that can be used can be extended by using an Alarm Module connected to the System 900 A bus The input on the Alarm Module is defined by a name the module address on the System 900 A bus and the input number The states that can be detected are open and close 1 Every module that is connected to the System 900 A bus has a two digit hexadecimal address 10 January 2011 Ver E 116 Installation and Operation Manual IMS2 TD 92586GB See also Installation Guide for T941AM32 Alarm Module TD 90854GB and Installation Guide for T941AM8 Alarm Module TD 90858GB Output Module outputs The number of outputs that can be used in IMS2 can be extended by using an Output Module connected to the System 900 A bus The output on the Output Module is defined by a name the module address on the System 900 A bus and the output number The initial state can be set to high or low See also Installation Guide for T9410M Output Module TD 90859GB 13 4 2 Define Output 1 On IMS2 Start Page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Input Output Outputs ID Output Name Module Address Output Inactive lnitial State
176. omatically 1 4 Howto Use this Document This document is used for the installation and configuration of the product as well as for the administration and daily operation This sub chapter includes the following steps Installation and setup for IMS2 Extended configuration Configuration for IMS2 running as PDM System version Phonebook administration Daily operation In order to simplify for example an installation use the following description 10 January 2011 Ver E 6 Installation and Operation Manual IMS2 1 4 1 1 4 2 TD 92586GB Installation and Setup for IMS2 For installation and basic configuration see the following chapters 2 Installation and Configuration on page 10 5 IMS2 Setup Wizard and Configuration on page 28 Extended Configuration Some extended configuration is included in the basic license other requires an additional license see below 10 January 2011 Ver E For settings included in the WSM MAS license Refer to chapters 11 System 900 on page 92 12 Messaging Groups on page 95 13 Basic Configuration on page 97 7 Central Phonebook Administration on page 32 14 Remote Management on page 128 15 Absence Handling on page 130 16 Base Station Conversion on page 132 For settings included in the WSM LAA license option Refer to chapters 13 2 Alarm Handling on page 106 For settings included in the WSM LAN license option Refer to chapters 17 Messaging on
177. omment lt The text identifier below couldn t be translated gt Translate the new text and import the translated file again 10 January 2011 Ver E 152 Installation and Operation Manual IMS2 TD 92586GB 19 Serial Interface This feature requires an additional license see 1 1 Licenses for IMS2 on page 2 The serial interface included in IMS2 makes it possible to receive pagings from external equipment and send them to handsets in the system The serial interface supports the ESPA 4 4 4 protocol and two ESPA dialects the Ascom dialect teleCOURIER and Ericsson paging dialect with some limitations see Appendix D Protocol Limitations on page 184 The serial interface also supports the TAP 1 8 protocol and a simplified protocol called the Ascom Line protocol A detailed description of the two ESPA dialects and the Ascom Line protocol can be found in the document Protocol Serial Data Interface S942S1 TD 92088GB TAP Telocator Alphanumeric Protocol is a paging protocol used to transmit up to a thousand 7 bit characters to an alphanumeric pager Developed in the early 1980s by the Telocator Paging Association which later became the Personal Communications Industry Association PCIA TAP was also known as IXO and PET TAP is widely used in the U S and throughout Europe For limitations in these protocols see Appendix D Protocol Limitations on page 184 A description of cables for the connections are found in Appendi
178. ommunication is called Open Access Protocol OAP Refer to Function Description Open Access Protocol OAP TD 92215GB for more information about the protocol and when it can be used 20 1 Configuration The Message Distribution lists for the different interfaces have to be configured to send the information to the OAP Server in order to give the client access to the information The address of the OAP Server is XXX XXX XXX XXX OAP DECT Configuration Example The DECT Interface should be configured to send User Data to the OAP Server 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under DECT Interface select Message Distribution 4 Select Alarm DECT Message Distribution Es Alarm Mobile Data Location Availability Info 5 Enter the address xxx xxx xxx xxx OAP in one of the address fields 6 Click Activate WLAN Configuration Example For WLAN the configuration is done in the same way as in DECT Configuration Example on page 159 10 January 2011 Ver E 159 Installation and Operation Manual IMS2 TD 92586GB 21 Troubleshooting 21 1 General Troubleshooting Log files When troubleshooting IMS2 it is always a good idea to examine the log files since they provide additional information that may prove useful When reporting an error to your supplier always include the
179. on files supporting that device type e lf the version number is shown in dark red the parameter definition file is compatible but does not have exactly the same version as the device Colour coding for parameter and template editing In the parameter and template editing windows the following colour coding is used Colour Black Dark blue Purple Red Turqoise Context Description General Normal For templates and parameter editing Parameter has been edited during the current session For templates The parameter is included in the template checked For templates and parameter editing Value not valid For templates and parameter editing The value differs from the default value 8 1 5 Navigation For keyboard shortcuts see Appendix E Device Manager Keyboard Shortcuts on page 187 10 January 2011 Ver E 39 Installation and Operation Manual IMS2 TD 92586GB 8 1 6 Tabs The information in IMS2 is shown in different tabs e Devices tab e Numbers tab e Templates tab e Licenses tab In each of these tabs specific information is shown in lists about devices Numbers templates or licenses Some of the information overlaps for example Device ID which is tied to both a specific device and to a specific Number The operations that can be done in the Device Manager are done from these tabs and from the menu Different menues are accessible in the different tabs Devices Tab Select the Devices tab The
180. on for the setup The basic configuration for this setup is described below e IMS2 A Disable Device Management In Configuration gt Other Settings gt Advanced Configuration gt Device Management Remove IP addresses Click Activate 10 January 2011 Ver E 14 Installation and Operation Manual IMS2 TD 92586GB e IMS2 B Disable the DECT interface In Configuration gt Other Settings gt Advanced Configuration gt General Settings gt View advanced parameters Set DECT Interface to Disabled Enable Device Management for the DECT system In Configuration gt Other Settings gt Advanced Configuration gt Device Management Replace the address 127 0 0 1 DECT with the IP address of IMS2 A plus DECT that is if IMS2 A has the IP address 192 168 0 2 change to 192 168 0 2 DECT Click Activate See Figure 6 Device Management Unite Addresses to device interfaces 492 168 0 2 DECT Previous Enable communication with licence E v pean Enabled activate Figure 6 Setting the IP address Example Migration to a double IMS2 solution This example assumes that the original system uses one IMS2 Basically the system setup is the same but the original system with a single IMS2 has to be configured for a higher level of messaging traffic Change the following settings in the original IMS2 e IMS2 A Disable Device Management In Configuration gt Other Settings gt Advanced C
181. one Messaging Category at a time or both depending on the settings made in the setup wizard Default Messaging Category Possible interface choices are DECT System Interface and WLAN Messaging Interface as default destination for all messages If WLAN and DECT is selected a message is first sent to WLAN and if there is no reply it is sent to DECT To set interface for Messaging Groups do as follows 1 On the IMS2 start page select Setup Wizard The IMS2 Setup Wizard opens 2 Click Next until you reach the Default Messaging Destination page 3 Select which interface to use as Default Messaging Destination Note If it should be possible to send messages from a handset in the Cordless Telephone System or from the System 900 A bus to the group address the address has to be a number 10 January 2011 Ver E 95 Installation and Operation Manual IMS2 TD 92586GB Tip An alternative way to use groups is to use wildcard groups Wildcard E is supported in last digit in call number For example when entering 11E a message will be sent to call number 110 to 119 10 January 2011 Ver E 96 Installation and Operation Manual IMS2 TD 92586GB 13 Basic Configuration The basic configuration requires system administrator or administrator rights With user rights you will only be able to access and configure the Central Phonebook Refer to 4 1 Authentication Levels and Default Passwords on page 21 13 1 Central Phonebook Configuratio
182. onfiguration gt Device Management Remove the address 127 0 0 1 DECT Click Activate Export all device management data from IMS2 A In Device Manager gt Numbers Select all Numbers In the menu select Number gt Export In Device Manager gt Templates Select all templates In the menu select Template gt Export 10 January 2011 Ver E 15 Installation and Operation Manual IMS2 TD 92586GB Do the following settings in the added IMS2 e IMS2 B Disable the DECT interface In Configuration gt Other Settings gt Advanced Configuration gt General Settings gt View advanced parameters Set DECT Interface to Disabled Enable Device Management for the DECT system In Configuration gt Other Settings gt Advanced Configuration gt Device Management Replace the address 127 0 0 1 DECT with the IP address of IMS2 A plus DECT that is if IMS2 A has the IP address 192 168 0 2 change to 192 168 0 2 DECT Click Activate Import all device management data to IMS2 B In Device Manager In the menu select File gt Import gt Numbers In the menu select File gt Import gt Templates 2 7 3 High Messaging load in WiFi This solution applies to e systems with high messaging load e systems with high requirements on maximum message burst throughput e when requiring maximum shared phone performance in a system When the messaging load is too high a single IMS2 cannot handle both messaging and
183. only Conversion is controlled by setting maximum lengths of internal and national numbers Examples Figure 34 shows the elements of a telephone number 46 31 551234 in canonical format used in the parameter descriptions below 46 31 55 1234 Country Code 4 N extension National PBX Destination Prefix Code z Figure 34 Example of how a telephone number is built up from different prefixes and extensions Phonebook Digit Manipulation q Digit Manipulation Enabled Country Code National Destination Code International Prefix National Prefix External Line Prefix PBX First Prefix PBX Second Prefix Maximum size of internal phone numbers Minimum size of global phone numbers activate Figure 35 Example of Digit Manipulation Settings The following examples illustrate how digit manipulation works in different queries The queries are considered to be done from within 463155xxxx local exchange see also figure 35 on page 102 e Example 1 The query is within the same local exchange Queried number 551234 Digit manipulation identifies 55 as the local exchange prefix and strips 55 from the number Resulting number 1234 e Example 2 The query is within the same city area code but outside the local exchange Queried number 031612500 Digit manipulation identifies 0 as National Prefix and 31 as National Destination Code strips 0
184. ontacts Click Open The contacts in the imported file are synchronized with the handset Import Contacts From Number This feature enables transfer of contacts from one handset to another handset that has been saved in the Device Manager 10 January 2011 Ver E 56 Installation and Operation Manual IMS2 TD 92586GB Note When importing number the local phonebook entries if any in the handset will be replaced by the imported numbers Note Company phonebook contacts included in the Call contact list are not transferred to the other handset using this feature To upload the Company phonebook see 8 9 8 Upload Company Phonebook on page 75 1 In Device Manager select the Numbers tab 2 Select a number 3 In the Number menu select Import contacts gt From number Alternatively right click the Number in the Number list and select Import contacts gt From number from the menu that appears 4 Select a number 5 Click OK The contacts are now imported to the handset 8 6 Devices A device can be a handsetor charger developed to work together with the Device Manager See the user manual for respective device All work with devices is performed from the Devices view e Devices can be added by connecting the device to the system or use the Add device function e tis possible to transfer the information for a Number from one device to a new device e Devices can be reset to factory
185. ore None can be selected 6 In the Prefix field enter the Number s prefix if needed 7 Select one of the following options e Tocreate a single Number select the Single option and enter the call number Click OK e To create a range of Numbers select the Range option Enter the start call number end call number and click OK Note The maximum range that can be added at a time is 100 Numbers Note If a dialogue window A maximum of numbers can exist in the system appears see Figure 20 see 8 7 License Restrictions for Device Handling on page 62 for more information Create numbers Figure 20 Dialogue window Maximum numbers allowed example 8 5 2 Save a Number to Database An online device can be saved to the database 1 Select the Numbers tab 2 Select the Number 3 In the Number menu select Save Alternatively right click the Number and select Save Tip An online device can automatically be enabled and saved default see 8 11 1 Automatically enable new devices settings on page 80 for more information 8 5 3 Manage Certificate for a VoWiFi Handset Note This function is applicable for VoWiFi handsets only In addition the handset must be online in the Device Manager Certificate s is used for authorizing a VoWiFi handset to access a WLAN system using Extensible Authentication Protocol EAP 10 January 2011 Ver E 49 Installation and Operation Manual IMS2 TD 92586GB
186. ork A group of computers and associated devices that share a common communication line Language file for portable devices or IMS2 Language file for IMS2 uses XML eXtensible Markup Language Lightweight Directory Access Protocol A file containing license keys for devices The file can be exported from the license web and imported to the Device Manager in the IMS2 The unique license key for a specific device or for IMS2 witha specific functionality Product license for Messaging solutions for Ascom handset Tool for generating messages from a web browser Settings for the complete set of parameters of a single device tied to a specific identity Open Access Protocol Ascom defined XML based messaging and alarm protocol Over the Air Defines the parameters for a portable device model for example a handset alarm transmitter etc A chryptography standard defining a file format used to store keys and certificates Cordless handset alarm transmitters transceivers etc A file containing information needed for licensing and upgrade of a device The file can be exported from IMS2 and imported to the License web Ascom name for handsets with alarming capabilities Real Time Location System Ascom name for handsets primarily used for pure telephony Telelocator Alphanumeric Protocol An industry standard protocol for the input of paging requests Unite is the Ascom name for the Ascom Professional Messaging system
187. ort and export of licensing information is described in 8 8 Licenses on page 66 e Import and additional file handling of parameter definition files software files language files and company phonebook files is described in 8 9 File management on page 69 e Import of language file xml for the menues in IMS2 is described in 18 1 4 Import Language File for IMS2 on page 141 The purpose of importing and exporting Numbers and Templates is to be able to move Numbers and Templates to another site or to use at a later time It is also possible to move between PDM Windows Version and IMS2 The parameter configuration in Numbers can be exported to a file This file can be used by the supplier to pre program devices before delivery to the customer If there is a naming conflict when importing a template the new template is imported and the old template is deleted If there is a Number conflict when importing Numbers an error message is displayed 8 10 1 Import Numbers 1 In the File menu click Import gt Numbers An Import numbers window opens 2 Select the Number files xcp to be imported 3 Click Open 4 The number s will be imported 10 January 2011 Ver E 78 Installation and Operation Manual IMS2 TD 92586GB 8 10 2 Import Templates A template may be imported from another system Updated Template files may be distributed by your supplier 1 In the File menu click Import gt Templates An Import
188. ot possible to remote erase or receive message history status when using the URL call function Parameters The following parameters can be set for a URL message Description Name Value range Default value Call ID no s Message text msg Message type ack O no delivery receipt 0 1 delivery receipt 2 manual acknowledge Beep code bp 0 7 3 Priority pri 1 9 7 Return page url Page you sent from Message ID id see below Set by NetPage Erase message del see below UTF8 encoded ut f8 see below The wildcard is allowed in the Call ID for example Call IDs 9370 9379 can be written as 937 10 January 2011 Ver E 148 Installation and Operation Manual IMS2 TD 92586GB Note Wildcards are not supported by all systems Message ID The Message ID is used to refer to previously sent messages for example to make the cordless phone beep at each transmission of the message or to erase a previously sent message The same Message ID as when the message originally was sent has to be used The Message ID can be set manually by the user or automatically by NetPage NetPage sets the Message ID automatically if the parameter id is set to O or not specified If the number is generated manually it should be kept in the range 1 to 2147483647 Note NetPage does not check for conflicting manually set message IDs therefore manually set message IDs must be kept unique Conflicting message IDs will result in erroneous status report
189. ote This setting does not affect all handset types Default text Description Search result Included in a successful request before the entries that matched the request Sorry no match Sent when there were no match for the sent request 13 1 4 Select Central Phonebook Database Select which database to use for telephone numbers Local 500 Editable Local 2000 View only or LDAP e If the default local database is selected continue in chapter 7 2 1 Import Entries to the Central Phonebook from a CSV File on page 34 7 2 2 Export the Central Phonebook to a CSV File and 7 1 1 Add Entries to the Central Phonebook e If LDAP server is selected continue in chapter 13 1 5 LDAP Parameter Setup on page 99 To set database to use for the Central phonebook do as follows 1 On the IMS2 start page click Configuration The IMS2 Configuration page opens 2 Select Other settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Phonebook 10 January 2011 Ver E 98 Installation and Operation Manual IMS2 TD 92586GB 4 In the Database for lookups field choose between Local 500 Editable Local 2000 View only or LDAP If Local 2000 View only is chosen the Add and Delete all buttons are not visible in the Edit Phonebook pages 13 1 5 LDAP Parameter Setup The Lightweight Directory Access Protocol LDAP is an application protocol for querying and modifying dire
190. owser from interpreting them 18 2 4 Change the NetPage User Interface Functionality on page 145 The default user interface can be exchanged with one of the example user interfaces shown in figure 45 on page 144 by saving the html file as index html and replacing the existing index html file index4 is shown in figure 46 on page 147 NetPage NetPage caio calliD Message Message Beep code 2beeps Beep code 2 beeps x Priority Normal x Status on last message Status on last message Figure 45 NetPage user interface examples index1 and index2 Note The JavaScript code in the HTML files is used for interpreting and displaying responses from the messaging system It is recommended that this code is used unmodified otherwise the Message history functionality may be lost Also the Java Applets must be left unchanged to preserve the functionality 10 January 2011 Ver E 144 Installation and Operation Manual IMS2 TD 92586GB Note No server side scripts are allowed in the FTP area Priority and Beep Codes in the default NetPage User Interface GUI Description Priority Code Low 9 Normal 7 High 3 Alarm 1 1 Marked as hidden in the html page GUI Description Beep Code Silent 1 beep 2 beeps 3 beeps 4 beeps 5 beeps 10 beeps Siren N OD WwW FP WN FP OO 18 2 4 Change the NetPage User Interface Functionality As a help for locating comments hidden text in the html code the comment marks lt
191. p down list select On or Off 10 January 2011 Ver E 91 Installation and Operation Manual IMS2 TD 92586GB 11 System 900 This chapter handles settings for the connection to the System 900 A bus If the A bus is not connected the bus operating mode should be set to No A bus All other parameters only needs to be set when the IMS2 is connected to a Central Unit in the System 900 or controlling the communication on the A bus in systems without a Central Unit See 11 1 System 900 Interface for more information about the parameters 11 1 System 900 Interface 1 2 On the IMS2 start page select Configuration The IMS2 Configuration page opens Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens Select 900 Interface gt System 900 The System 900 Interface page opens The following parameters can be set Bus operating mode e A bus with Central Unit The IMS2 is connected to a system with a Central Unit e A bus without Central Unit The IMS2 controls the communication on the A bus e According to DIP switch If the IMS2 address DIP switch is set to 00 it is controlling the communication on the A bus If the address is set to 01 FF the Central Unit is controlling the communication on the A bus e No A bus connected The A bus connection is not used If the IMS2 expects an A bus with Central Unit the IMS2 will indicate starting up Module priority This is the I
192. password Default user name and password are admin and changeme System Administrator rights is used for advanced troubleshooting It gives access to all administration pages and the permission to change all passwords Default user name and password are sysadmin and setmeup Auditor rights gives basically the same access as Administrator rights but without permission to alter values There is no access to the setup wizard or the Device Manager Default user name and password is auditor and readonly Different levels of password policy can be set in IMS2 see 4 4 Password policy on page 23 For information about password protection of NetPage see 18 3 Password Protected Access to NetPage on page 150 10 January 2011 Ver E 21 Installation and Operation Manual IMS2 4 2 4 3 Functionality matrix TD 92586GB The following matrix shows which functionality that can be used by the different authentication levels anonymous user admin sysadmin auditor Messaging Yes Yes Yes Yes Yes Phonebook No Yes Yes Yes No administration NetPage login View configuration No No Yes Yes Yes settings IMS2 configuration No No Yes Yes No Access to the setup wizard Access to the No Yes Yes Yes No Device Manager Change passwords No No Yes Yes No 1 Admin cannot change password for sysadmin Set passwords It is possible to set passwords for the different users via
193. priority 10 January 2011 Ver E 111 Installation and Operation Manual IMS2 1 2 TD 92586GB Output Action In the Output drop down list select which output to activate Only outputs defined in the I O Setup are available Refer to 13 4 Input Output Setup on page 115 Actions Select type of action and click Add Several actions can be added Output action hA Activate Output Output Duration s Noselecion Send Message Call ID Message Text Beep Code Priority aay is i 2beeps Normal x x O In the Duration text field enter in seconds how long the output shall be activated Allowed value is 1 3600 seconds 13 3 Status On these pages information on active faults or stored faults can be shown 13 3 1 Active Faults Active Faults page is where all persistent fault logs are listed For more information about the fault log refer to 13 3 2 Fault Log on page 113 1 2 On IMS2 Start Page select Configuration The IMS2 Configuration page to opens Select Status gt Active Faults The following information is shown for each fault Time when the fault occurred Level of the fault Critical error Error Warning Description of the fault as defined in the module Type of module IP address and host name of the module that generated the fault By expanding the fault in the list additional information about the fault is shown containing Fault ID This is used to reference a
194. r an external database is used as phonebook source This document is intended as a guide for installation maintenance and troubleshooting purposes and is relevant for 10 January 2011 Ver E 1 Installation and Operation Manual IMS2 TD 92586GB Installation and configuration administrator rights Daily operation of the system user rights 1 1 Licenses for IMS2 Basic License for IMS2 WSM MAS including ELISE2 hardware including ELISE2 hardware Additional Licenses for IMS2 WSM LAS as WSM MAS but without ELISE2 WSM LAA Basic Alarm Manager for message and alarm handling WSM LAN NetPage functionality WSM LAP1 ESPA 4 4 4 Ascom Line Protocol URL Messaging Protocol TAP 1 8 WSM LAP2 OAP Open Access Protocol for sending messages and receiving alarms WSM LAP3 License for OAP protocol with interactive messaging user data and alarm WSM LAM1 Device Management 100 devices 250 numbers WSM LAM2 Device Management 500 devices 1 250 numbers WSM LAM3 Device Management 1 000 devices 2 500 numbers WSM LAM4 Device Management 2 500 devices 6 250 numbers For details regarding licenses and technical specifications refer to Data Sheet IMS2 TD 92585GB IMS2 running as PDM System version For backward compatibility IMS2 can replace PDM System Version Note that in this case it will only have support for Device Management It then works with the following licenses PDM LIC for 100 devices PDM LID for 500 devices
195. r the output can be set to low or high 10 January 2011 Ver E 115 Installation and Operation Manual IMS2 TD 92586GB 1 0 Setup Outputs Module ID Output Name een Output Inactive Initial State 1 Internal Output 1 Internal 1 High open collector 2 Internal Output 2 Internal 2 High open collector Inputs Module ass Activation ID Input Name Athen Input Activation Time 1 Internal Input 1 Internal 1 l On Opening v 2 Internal Input 2 Internal 2 On Closing Define new input Figure 41 The I O Setup Page For the outputs the state is set to the opposite of the initial state when activated For example if output 2 is set to low in initial state the output will automatically be set to high when activated Every time a new output or input is defined an automatic ID is created The ID is a running number which can manually be changed into another number or a text if wanted When an output or input has been deleted the IMS2 will not remember that the previous ID number is free to be used again The numbering will just continue on the number after the last created one 13 4 1 Defining Inputs and Outputs Before an input or output can be used in the configuration it has to be defined with a name and address IMS2 inputs The IMS2 has two inputs that can be used These inputs are predefined at delivery The states that can be detected are open and close IMS2 outputs The IMS2 has two outputs
196. r this setup is described below 10 January 2011 Ver E 18 Installation and Operation Manual IMS2 TD 92586GB ESS setup See Installation and Operation Manual Enhanced System Services ESS TD 92253GB for details For each DECT or IP DECT system configure a category for the DECT or IP DECT system for example Category description IP address Service IPDECT A 172 20 10 11 DECT IPDECT B 172 20 10 12 DECT IPDECT C 172 20 10 13 DECT IPDECT D 172 20 10 14 DECT For each handset set up a Call ID and add it to the number plan It can be done for individual handsets or for ranges for example Call ID Number Address gt Category 1000 1000 gt IPDECT A 1001 1001 gt IPDECT A 2000 2000 gt IPDECT B 2001 2001 gt IPDECT B 3001 3001 gt IPDECT C 4001 4001 gt IPDECT D Set all IMS2s to use the number plan in the ESS In Configuration gt Other Settings gt Advanced Configuration gt Other gt UNS gt Operating mode Operating Mode shall be set to Forwarding IP address of forward destination UNS shall be set to the IP address of the ESS here 192 168 0 20 Click Activate The IMS2 now uses the ESS number plan UNS Operating Mode Operating Mode EN Forwarding IP address of forward destination UNS E 192 168 0 20 Factory Ce Example Migration to a multimaster IP DECT solution This example assumes that the original system is a single IP DECT system with one IMS2 and no ESS
197. rage for all device settings e Upgrade of license for handset In the Device Manager much of the work is done with Devices Numbers and Templates IMPORTANT The IMS2 server must always be switched on 10 January 2011 Ver E 36 Installation and Operation Manual IMS2 TD 92586GB 8 1 1 Device Manager terminology 8 1 2 This section gives a brief description of the basic terminology in the Device Manager Device Number Template License Tabs Parameter definition file Software Version Package file Importing Associate Assign Can be a charger or a handset that can be connected to IMS2 The complete settings for a single device Also chargers have a Number General settings for a specific device type A template can be applied to several Numbers of the same device type Licensed functionality for a device In the Device Manager there are different views or tabs In these tabs the information for devices Numbers templates and licenses are shown a file including all possible settings for a certain device type Templates are created from parameter definition files The software used in devices The device software can be updated via IMS2 Parameter definition files and device software are indicated by versions A file that can contain other files such as parameter definition files software files and template files Different types of files can be imported Note that if a software fi
198. red in the IMS2 and new license has been purchased from the license web the information needs to be updated By doing a Refresh the device license information in IMS2 is synchronized with the information in the license server and transferred to the device Note This feature requires a connection to the license server 1 Select the License tab 2 Select device s 3 In the License menu select Refresh The correct license is fetched from the license server sent to the device and displayed in the Device Manager 8 8 8 Remove Devices from the License View This command removes devices from the Licenses tab view 1 Select the Licenses tab 2 Select the device s that shall be removed from the list The selected row s are highlighted 3 In the License menu select Delete or right click and select Delete 4 Click Yes in the Remove device dialogue The dialogue closes and the device is removed from the list 8 9 File management This chapter covers file management for parameter definition files software files language files and company phonebook files Import and export of templates and Numbers is described in 8 10 Import and Export on page 78 Import of language file is described in 18 1 4 Import Language File for IMS2 on page 141 The parameter definition file holds the definitions of all parameters for a specific version of a Number s parameter set Updated software and new parameter definition file
199. rk Immediately When idle When idle in charger or After manual restart depending on when new software shall be activated If the software to be used for software upgrade is not available it needs to be imported If so click Import The Import software dialogue opens Locate the file and click Open The file is imported to the Device Manager It is recommended to use Enter URL if the software is stored on an external server and should not be imported to the Device Manager Select software to be used in the upgrade in the Available files text box 1 It is recommended to open a web browser and enter the URL for example http myserver kathy_v1 5 7 bin Make sure that the web browser asks you to save or open the correct file Copy the URL and paste it in the Upgrade software 10 January 2011 Ver E 76 Installation and Operation Manual IMS2 TD 92586GB Click OK The Upgrade software window closes The software will be downloaded to the device For some device types a progress bar in the Status column for the device shows the progress of the download To cancel the upgrade click Cancel upgrade in the Device menu Alternatively right click the device in the device list and select Cancel upgrade The device will restart automatically after a successful download Note A switched off device is upgraded when restarted Tip It is also possible to upgrade the software on several handsets of
200. rom here unless the Time source parameter in Time Settings is set to Web Browser Local PC Date Local PC Time 2 Enter date and time 3 Click Submit time Date and time can also be set in the setup wizard 13 9 4 Network Settings 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Under Common select Network Network DHCP T Enabled v IP address 10 30 4 24 Default gateway EJ 10 30 0 1 Net mask Li 255 255 248 0 Hostname Elise Domain name MyDomain com DNS Server 10 30 0 101 WINS Server a 1030001 4 The following parameters can be set some of these parameters can also be set in the setup wizard e DHCP e P address e Default gateway e Net mask e Host name e Domain name e DNS Server e WINS Server For additional information see also Installation Guide ELISE2 TD 92232GB 10 January 2011 Ver E 126 Installation and Operation Manual IMS2 5 TD 92586GB Click Activate 13 9 5 Setting License Number for IMS2 It is possible to enter the license number via the Advanced Configuration page and the setup wizard To set via the Advanced Configuration page 1 2 On the IMS2 start page click Configuration The Configuration page opens Select Other Settings gt Advanced Configuration The Advanced Configuration pa
201. rotocols are described in the document Protocol Serial Data Interface 942SI TD 92088GB To be able to fully understand the limitations it is recommended to have this document available D 1 ESPA 4 4 4 The implementation only supports point to point connection Dial up connection or multiprop connection are not supported D 1 1 Functionality The protocol consists of blocks which consist of records which consist of data D 1 2 Limitations Protocol Blocks The original ESPA 4 4 4 specification has 4 different blocks and an additional 5 th block for equipment manufacturer specified functionality The 5 th block is not used by Ascom and Ericsson paging dialect instead two additional blocks 7 and 9 are specified for the dialects Request for license Block 7 Ascom and Ericsson paging This block is not supported The block is NAK ed if dialect received Request for module key number Block 9 Ascom and Ericsson dialect This block is not supported The block is NAK ed if received D 1 3 Protocol Records Call type Speech call Record 4 2 Speech paging is not supported This record is handled as a standard paging Record 4 3 Call type Remote ack of old paging in mobile unit Record 4 5 Ascom dialect This record not supported and is NAK ed Call type Erase of old paging Record 4 6 Ascom dialect If neither ID Record 9 or Running Number Record D is included in the message the message is NAK ed Ca
202. s The following limitations apply PagFunc The Line protocol only supports call type 3 plain paging and 4 alarm All others are handled as plain paging NoOfTransm Not applicable InfoPage Not applicable D 3 TAP Protocol D 3 1 Functionality e lt ESC gt PG1 lt CR gt Default logon string e First field of the data block is assumed to contain the paging address The address is treated as a decimal address valid digits is 0 9 Any leading spaces will be ignored e Field s after the first field is assumed to contain the paging text If the datablock is containing more than 2 fields fields 3 4 5 will be concatenated to the paging text to be sent the separating lt CR gt s will be treated as a part of the paging text The paging text is set as Body in the Unite paging The Subject will be empty e There is no restriction on how many blocks that can be sent during one logon session 10 January 2011 Ver E 185 Installation and Operation Manual IMS2 D 3 2 Limitations TD 92586GB The following limitations apply Using lt US gt or lt ETB gt as block terminators Sending lt SUB gt as control character Maximum session timeout Timeout between blocks Messages longer than 128 characters Message sequences Software flow control of the serial port Characters in the paging text below 0x20 except for carriage return 10 January 2011 Ver E Not supported Not supported No
203. s the same but the original system with a single IMS2 has to be configured for a higher level of messaging traffic Change the following settings in the original IMS2 e IMS2 A Change IP address In Configuration gt Other Settings gt Advanced Configuration gt Device Management Remove the address 127 0 0 1 WLAN Click Activate Export all device management data from IMS2 A In Device Manager gt Numbers Select all Numbers Number gt Export In Device Manager gt Templates Select all templates Template gt Export For settings in the added IMS2 See Configuration for the setup on page 16 e IMS2 B Import all device management data to IMS2 B In Device Manager 10 January 2011 Ver E 17 Installation and Operation Manual IMS2 TD 92586GB File gt Import gt Numbers File gt Import gt Templates 2 7 4 Multi master IP DECT systems and Multiple DECT systems This solution applies to multi master IP DECT systems and multiple DECT systems in combination with a central number plan that is set up in an Ascom Enhanced System Services ESS module IMS2 A IPBS A IMS2 B IPBS B ESS IMS2 C IPBS C IMS2 D IPBS D _ Figure 9 An example of a system configured with one ESS and several DECT or IP DECT systems using one IMS2 per DECT or IP DECT system Configuration for the setup The basic configuration fo
204. s among other problems Erase message A previously sent message can be erased with a new URL call Call ID Message ID and the parameter del should be included in the URL call This brings that the Message ID has to be set manually if a message should be able to erase later on The parameter del has to be given a value but the value has no meaning i e it can have any value The URL will look as follows http XxXx xxx xxx xxx cgi bin npcgi no 12348 amp id 23 amp del 1 UTF8 encoded When NetPage is accessed from a cordless unit that uses WAP version earlier than 2 0 the message that is sent will be UTF8 encoded The parameter utf8 then has to be included to indicate this for the CGI script in NetPage The parameter utf8 has to be given a value but the value has no meaning i e it can be any value Note This parameter should not be used for HTML based NetPage applications Creating the URL When creating the URL message special characters for example space and question mark have to be converted to hex code For this purpose a special conversion program called URL Creator is included in NetPage as described below 1 Open URL Creator http xxx xxx xxx xxx netpage urlcreator html URL creator Call ID Message Beep code 3 Calculated URL 2 Enter the Call ID and the message Press Calculate The URL string with special characters in hex is shown in the Calculated URL field 10 January 2011 Ver
205. s for devices and Numbers can be added to the Device Manager see 8 9 3 Import Parameter Definition Files on page 70 and 8 9 4 Import New Software for Devices on page 72 If there is a naming conflict when importing a warning message is displayed 8 9 1 Definition File Version Parameter Version Both definition files and device software include parameters and are indicated by a version number 10 January 2011 Ver E 69 Installation and Operation Manual IMS2 TD 92586GB Note The version of the definition file matches the version of the device software If a device is updated with a new parameter version it does not always demand a new definition file An old definition file can often be used but if new parameters have been added in the new parameter version these parameters will not be editable The release note will tell you if a new definition file is needed to match the new parameters Example If a parameter version for a Number is 2 5 then a parameter definition file with a version between 2 0 and 2 5 is required 8 9 2 Import a Package File A package file may include different types of files such as software files parameter definition files and or template files If the package does not include a certain file it can be imported separately See 8 9 3 Import Parameter Definition Files on page 70 8 9 4 Import New Software for Devices on page 72 and or 8 10 2 Import Templates on page 79 1 In the File menu selec
206. sccscsssscessssescssssssssssessessesssseseessssessssessessesessssessessesssseseeses 36 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB 8 1 DESERPTOM aiioa tavernas date Mareen a ae a aea lay 36 8 2 LOS Iinea E E A A E RRRA RE 45 8 3 Close the Device Manag en tuissesvsieavivaieticesstotaveteaieehdravistedensanetavavedetaaiady 45 8 4 Templatesiin Device Managen siisii a a 45 825 N UMDEPS nre a R a R RR 49 8 0 Devies nene En AE RRE bay EEE A AEA AERA E 57 8 7 License Restrictions for Device Handling sssss sssssssssssssssseessssssssssssttesssstssessssteessssseese 62 SRo EEE 1 E E E T E EEE EA E 66 8 9 File Management prepona eE a A AE R E A NEE 69 810 Importand EXPOFt sisirsseetirrcieiiiniiii iini ia iiei 78 8 1L Other Setting Siirron eaea ana ee a aids on Re al A dd 80 9 DECT Interface cccscccssccssscscssssssssssccssscessssssssssssessssessssssessssesseseessssesssssseesssseseesee 83 9 1 Cordless Telephone SyStem deseori nno civasinsdig sie awa nhenneataieds 83 9 2 PEST INtErFACE SCLIN SS caitsssscavadesecssstesnansosmeinasiaivaedivorsevaninansstnadrentatennanamnmmeraratgantns 84 10 WLAN Interface ccscsscscsssccscssesssscsssscssesssssssssessesescessssescesessessasessesessssesesseseesees 87 t0 T Handset Registrati nieeisessenna nN a eeuneme made E RES 87 KORAS eE 1o RAOIN E AEE E OE N E E E T 87 10 3 WLAN Message Distrib tioNscssiisensinnnieseicniiininiainieniiieins 87 104 WLANCI
207. ses 8 11 Other Settings 13 8 Coloured messaging 13 9 Additional System Settings 17 1 Messaging Tool Configuration 17 2 1 Configure NetPage messaging 21 4 Troubleshooting Guide Updated information in 2 7 Multiple IMS2 Configuration improved 4 2 Functionality matrix added information 4 6 Configuration Page new information 7 2 1 Import Entries to the Central Phonebook from a CSV File 8 1 6 Tabs Licenses tab 12 Messaging Groups 13 1 6 Examples of Settings new parameters 13 1 7 Digit Manipulation in Central Phonebook 14 Remote Management improved GUI 17 2 2 Creating or Updating the Number list renamed 17 3 Predefined Groups improved 21 6 Advanced Troubleshooting improved Appendix E Device Manager Keyboard Shortcuts Removed The Getting Started appendix has been removed and the information has been added to Installation Guide ELISE2 TD 92232GB Additional minor changes according to change bars 10 March 2010 Chapter Backup and Restore of NetPage files removed See change bars for additional changes in the document 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB Version Date Description E 10 January 2011 Chapter Handset Installation removed In Appendix H chapter Migration from PDM System Version to IMS2 removed Minor editorial changes 10 January 2011 Ver E 173 Installation
208. sessssessessesessesensess 130 15 1 Absence Handling in DECT hese sncide sick a A EEA 130 15 2 Absence Handling in VOWIFI System 0 esesecsseeseesseseeseesecscsscceneentsseeseeseeneeneasens 131 10 January 2011 Ver E Installation and Operation Manual IMS2 TD 92586GB 16 Base Station Conversion LOT BACK STOUM Gs periph ia e deep ched EEE EE ATE EEEE MARE aE AEE p PA EATE OAE T T EE ES T7 Messaging cciccssnkestececcscsceasoastasscsesveaseosuasecustucestacudvetvensh sossvecbecssosscschecosssoetecsstsasexseere 133 17 1 Messaging Tool CONFIQUratiOn cceceessecsecesseeseecsesseessecsessesseecucsseeseecueseeeseecseeseenenees 133 17 2 NetPage Configuration 17 3 Predefined GrOoupss srcncvectesdeezidcendtiidetecsth testa vena ticeehsvectavatasaccamatcatiecstdeles 17 4 Predefined MESSAGES esessssssssessssesessessssssssessssnssecsecsessessssnsenssnesessecsessssneenssessesseessess 17 5 Messag amp History STACUS iinan a aR iA 137 18 Language and User Interface viicscccisccsscssscisecsscesesscesscoccsnsscsecocescsvsdesesssetsvaresndsnasecceee 18 1 Customize the Language for IMS2 Menus 18 2 Customize the User Interface GUI w ceccccccssescssescssessssescssssssssssssssssssssssssssssssseees 18 3 Password Protected Access to NetPage uu csecssssssesesssseesscecsescecseenssseeseessssentensens 18 4 Accessing NetPage from a Cordless Unit With WAP sssssssssssssssssssssssesssssrsssssseserssss 150 18 5 Test the New User INterface ccccc
209. sktop Chargers Set Device support to Enabled Rack Chargers Set Device support to Enabled To move the device management of the chargers from IMS2 A to IMS2 B e Move the templates for the chargers from IMS2 A to IMS2 B or create new templates on MS2 B This can be done by using the Export Template and Import Template function in the Device Manager in IMS2 e IMS2 B The chargers will automatically log in to the IMS2 It may take several hours e IMS2 A Delete the chargers in the IMS2 A Device Manager e If any new devices handsets or chargers shall be added to the system at this point it can be done as a normal installation using the Add device feature in the Device Manager 2 7 2 High messaging load in DECT This solution applies to e systems with high messaging load e systems with high requirements on maximum message burst throughput When the messaging load is too high a single IMS2 cannot handle both messaging and device management effectively Typically this occurs when the messaging load is more than 4 000 messages per hour or an equivalent amount of central phonebook enquires A solution to this situation can be achieved by running the messaging on one IMS2 and to handle Device Management on another IMS2 see Figure 5 IMS2 B IMS2 A Device DECT Manager OAP External Server Application Figure 5 Example of paging in a multiple IMS2 solution with OAP and DECT 519 Configurati
210. sscsessesesesesscsesscsssscssssessssesssecsescsesssssesssseessseessesees 152 18 6 Update the User Interface after a new IMS2 Release ceesesseseseesseceeseeneeceeenes 152 19 Serial Interfat Enisi teed entects cuseeveetnesstvseosesenvensvecbusesseetsntsetsectees 153 19 1 Serial Protocol SQttiM eS eci c cccccusss ceassccececeateesess cceiy ed esi cestusuess nn a a 153 20 Open Access Protocol OAP cscsscsscsscssssscsscsscsssssccecceccecceccsscescescescssssassacences 159 ZOT lt COMPIB Waone sea a cnet EARN A serie estes eer aaesderts MeueUeNS 159 21 TrOUbDlESNOOCING cseiszccsscccesccesssstscssvesscsssescosdesesescosssseaveosescossdescedesgespedsosseccesesoscesessease0 160 21 1 General Troubleshooting essssessesesseseesesesseseesessssessssessesessesessesessesessesessesessesesessess 160 21 2 Device Manager TrouDleShOoting cececsesessessesesseseseseseeseseseseseseesesesesecsesseeeseeseeeees 160 21 3 NetPage Troubleshooting wis csecscecseeestiassncnennnarasescnenvnanan canara 161 21 4 Troubleshooting G de cscs dace ice ida ee dae a ea 161 21 5 Built in tools in IMS2 oo eceseeesesessseseseeescsesecessscsesesessescsesesessssesesesnsessesesscesesseseseeneeees 167 21 6 Advanced Troubleshooting iced kaiead iia dana Abia 169 21 7 What to consider when replacing a module uu esesesssssecsecsesececseeseeseeseeeeeneescnsess 170 21 8 Technical SUPPO esta eee Ae le NE ei i ae aeaneetanss 170 22 Related DOCUMENTS cccccccsc
211. t File management 2 Select the Parameter definition tab or Software tab and click Add 3 Select the package file pkg to be imported and click Open The files included in the package are now imported If needed select the Parameter definition tab or Software tab to view the corresponding imported files if any If template s has been imported it can be viewed by clicking Close and then selecting the Template tab 4 Click Close 8 9 3 Import Parameter Definition Files Updated parameter definition files are distributed by your supplier Note Parameter definition files def are mainly included in package files pkg distributed by your supplier see 8 9 2 Import a Package File In the File menu click File management The File management window opens Click the Parameter definition tab Click Add The Import files window opens A WN e Select the definition files to be imported Only files with a corresponding extension are shown such as def and pkg Click Open 6 Check that the newly imported definition files appear in the list 7 Click Close eal If a definition file for a certain device type already exists in the database and an attempt is made to import a definition file with the same parameter version and with a lower revision the file will not be imported If a definition file for a certain device type already exists in the database and a new definitio
212. t Device Handling Portable Devices Set Device support to Disabled Desktop Chargers Set Device support to Enabled Rack Chargers Set Device support to Enabled Example Migration to a double IMS2 solution This example assumes that the original system has all device management on one IMS2 The reason for a migration to a double IMS2 solution is that the number of registered devices will increase to more than 1 000 but the number of handsets is expected to remain under 1 000 The device management of the chargers will be moved to the new IMS2 In this example the DECT interface in IMS2 B is disabled Change the following settings in the original IMS2 e IMS2 A Set the Device Manager to handle only portable devices Configuration gt Other Settings gt DECT Interface gt Device Handling Portable Devices Set Device support to Enabled Desktop Chargers Set Device support to Disabled Rack Chargers Set Device support to Disabled Do the following settings in the added IMS2 e IMS2 B Disable the DECT interface In Configuration gt Other Settings gt Advanced Configuration gt General Settings gt View 10 January 2011 Ver E 13 Installation and Operation Manual IMS2 TD 92586GB advanced parameters Set DECT Interface to Disabled Set the Device Manager to handle only chargers Configuration gt Other Settings gt DECT Interface gt Device Handling Portable Devices Set Device support to Disabled De
213. t Upgrade or right click and select Upgrade The 3 Upgrade template dialogue opens Upgrade template Upgrade template Select a parameter version to upgrade to 25 8 v 4 Select the parameter version to upgrade to 5 Click OK The template is upgraded and the dialogue closes 8 4 8 Apply a template 1 Select the Templates tab 2 Select the template you want to use The selected row is highlighted In the Template menu select Apply to or right click and select Apply to The Apply template window appears 3 a Apply template MyMessenger Template Choose numbers to apply template to Status Saved Last run tem Device type Parameter v Device ID Online Synchronized of 12344 d62 Messenger 25 8 Search for in Number v Show all 4 If needed select search parameters or click Show all 5 Select Number s to apply the template on 6 Click OK The template is applied and the window closes 10 January 2011 Ver E 48 Installation and Operation Manual IMS2 TD 92586GB 8 5 Numbers 8 5 1 Create New Numbers 1 Select the Numbers tab 2 In the Number menu select New Alternatively right click in the Numbers list and select New 3 In the Device type drop down list select device type 4 In the Parameter version drop down list select the parameter version 5 In the Template drop down list select which template to run on the Number This is optional and theref
214. t the IP address of the IMS2 must be configured in the master Base Station See Installation and Operation Manual IP DECT Base Station and IP DECT Gateway TD 92579GB Updates for Device Management over IP 1 Install IMS2 according to chapter 2 Installation and Configuration on page 10 2 Install chargers see 8 6 1 Add Devices on page 58 10 January 2011 Ver E Installation and Operation Manual IMS2 H 5 TD 92586GB Migration of IMS to IMS2 In small systems with limited traffic typically less than 4 000 messages per hour it is possible to migrate an IMS to an IMS2 and then get Device Management of new handsets included in the system If there are more than 4 000 messages per hour in the system the existing IMS can be migrated to an IMS2 but a separate IMS2 shall be installed for device management see chapter H 4 Add Device Management to an existing DECT System on page 201 In the case of a large Basic Alarm Manager configuration in the IMS it is not recommended to migrate the IMS to an IMS2 IMS gt IMS2 K D Figure 53 Migration of an IMS system to an IMS2 system H 5 1 Description of system System constellation before migration e IMS with IP address 192 168 0 3 System constellation after migration e IMS2 with IP address 192 168 0 3 H 5 2 Preparations It is not possible to do a complete migration from IMS to IMS2 using backup files The backup of the Basic Alarm Manager configuration in
215. t implemented however an inactivity timeout will occur after 8 seconds when waiting for logon string and 4 seconds when waiting for block data after a lt STX gt has been received After 3 successive timeouts an automatic disconnect sequence will be initiated These values can be changed through parameters There will be no timeout between blocks After a logon has been received and after each paging block the Serial Interface is put into sleep mode Three actions can wake it up A logoff request a new logon request or a new paging block Will be accepted but truncated Not used by the Serial Interface Not supported Will be converted to something above 0x7F by adding the 8 th bit Installation and Operation Manual IMS2 TD 92586GB Appendix E Device Manager Keyboard Shortcuts E 1 E 2 E 3 E 4 The following table shows the shortcuts that can be used in the Device Manager General Shortcut Ctrl H Ctrl B Ctrl Tab Alt F4 Devices Shortcut Ctrl N Enter Delete Ctrl F Ctrl Enter Numbers Shortcut Templates Shortcut Ctrl N Enter Ctrl C F2 Delete Ctrl F 10 January 2011 Ver E Description Open the File management window Open the Edit Baselines window Switch tab Close the application Description Add a new device Upgrade the selected device s Delete the selected device s Find a device Open the Properties window for the selected device D
216. t is for this browser window until closed click Temporary 18 2 Customize the User Interface GUI IMS2 has 5 Mb disk space on the FTP area and about 1 6 Mb is dedicated for the user interfaces The free space can be used for storing files and folders for example a customized user interface for sending messages 10 January 2011 Ver E 142 Installation and Operation Manual IMS2 TD 92586GB 18 2 1 Files for Translation Editing 1 Log on to IMS2 with an FTP client Fill in the IMS2 host name in the address field ftp XXX XXX XXX XXX Note When secure mode is enabled only secure access via HTTPS and FTPES are allowed HTTP is automatically redirected to HTTPS and FTP access is not allowed The FileZilla Client freeware not included supports FTPES See 4 5 Web access security settings on page 23 2 Log on with ftpuser The default password is changemetoo The files located in the Start page and NetPage folders including GIFs and CSS can be downloaded copied to a folder on your hard disc PA ftp 10 30 4 241 TER Ay File Edit View Favorites Tools Help Q sak gt Q amp PP Search gt Folders E Address ftp 10 30 4 24 i Bo A Name Size Type Modified 3 startpage File Folder 2009 12 18 12 53 Other Places 4 netpage File Folder 2009 12 18 12 53 lost found File Folder 2009 11 19 13 06 Internet Explorer 3 3 My Documents My Network Places User ftpuser Inter
217. t is possible to communicate with the device Close the other Device Manager GUI to open new A maximum of three Device Manager GUls can be connected No Action the server will be up within a few minutes No Action the server will be up soon No action No action All devices will re login within online status report timeout See device handling Remove the files from the baseline configuration Delete the files Import a pkg file suitable for the device The pkg file is provided by the supplier 164 Installation and Operation Manual IMS2 Fault Probable cause e The parameter version is The version of the imported displayed in dark redin pkg files are not 100 the Device Manager GUI compatible with the device e The parameter version of The device has been the Number in the downgraded to a previous Numbers tab is higher software version with lower than in the parameter parameter version version of the device in TD 92586GB Action or comment Import a pkg file suitable for the device The pkg file is provided by the supplier No action needed This is not an error The parameter version will be the same after a software upgrade has been performed on device the Devices tab e No numbers are visible of The search field is red Current Alter search or use show all to the selected device type in search returns no hit reset search to default the Number tab e Go to device
218. t the language file Ing to be used by clicking Import locate the file and click OK In the Available files drop down list select which language to upload e Enter the URL where the language file is located 5 Click OK The language is uploaded to the device Tip It is also possible to upload a language on several handsets of the same device type simultaneously using the Baseline function see 8 11 2 Baseline settings on page 80 8 9 8 Upload Company Phonebook It is possible to upload a company phonebook to handsets that support Company Phonebook Upload Upload of Company Phonebook is not available in unlicensed mode 1 Select the Devices tab 2 Select the handset s to upload a company phonebook to It is possible to select several devices but only devices of the same Device Type can be selected 3 In the Device Menu select Upload company phonebook The Upload company phonebook dialogue opens i Upload company phonebook Device type MyDevice Imported Available files v p Select which company phonebook to upload uw Click OK The company phonebook is uploaded to the device 8 9 9 Upgrade a Device with New Software It is possible to upgrade the software in a device 10 January 2011 Ver E 75 Installation and Operation Manual IMS2 TD 92586GB Upgrade of device software is not available in unlicensed mode Connect a device to the system Select the
219. tallation and Operation Manual IMS2 2 7 TD 92586GB Multiple IMS2 Configuration In some situations it is necessary to configure more than one IMS2 in a system This chapter presents examples for multiple IMS2 configuration This is required in systems e with centralized management for more than 1 000 devices see 2 7 1 More than 1 000 devices all handsets registered on one IMS2 on page 12 e for DECT with centralized management in combination with a traffic load expected to be more than 4 000 messages per hour or an equivalent amount of central phonebook enquires see 2 7 2 High messaging load in DECT on page 14 e for WiFi with centralized management in combination with a traffic load expected to be more than 4 000 messages per hour or an equivalent amount of central phonebook enquires see 2 7 3 High Messaging load in WiFi on page 16 e with multi master IP DECT systems one IMS2 per IP DECT master in combination with number planning see 2 7 4 Multi master IP DECT systems and Multiple DECT systems on page 18 e witha multiple DECT system one IMS2 per DECT system in combination with number planning see 2 7 4 Multi master IP DECT systems and Multiple DECT systems on page 18 For detailed instructions on how to do these settings refer to the corresponding chapters in this manual 2 7 1 More than 1 000 devices all handsets registered on one IMS2 On each IMS2 up to 1 000 devices can be configured If there are mor
220. te a Activate Activity Output E Output ee amp Q Tn 3 z e l l Ge Al dul i Alarm arm MoCU Cordless Mobile Data Telephone A bus System i Message For instructions on how to set up Alarm Actions see 13 2 3 Add Alarm Actions Alarm action An alarm action consists of trigger conditions that leads to an action i e sending a message to a handset in the system and or activating an output One alarm action can consist of several triggers and lead to several actions The actions can be repeated at a regular time interval as long as an input is active 10 January 2011 Ver E 106 Installation and Operation Manual IMS2 Input Output Trigger Action TD 92586GB An input on the IMS2 or an input on an Alarm Module connected to the System 900 A bus An output on the IMS2 or an output on an Output Module connected to the A bus A trigger is a set of conditions that have to be fulfilled for example that an input has to be open for a certain time period or that an alarm has been sent from a handset Several triggers of the same type can be defined for each alarm action The actions will be carried out when any of the triggers is fulfilled Sending a message to a handset or activating an output Alarm Action Notes Triggers Select trigger type and click Add Several triggers of the same type can be added Alarm trigger Add Actions Select type of action and click Add S
221. terface Starting up mode is indicated during start of applications or if an application has lost connection to a required resource 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other settings gt Advanced Configuration The Advanced Configuration page opens 3 Click Troubleshoot button 4 Select System information 10 January 2011 Ver E 160 Installation and Operation Manual IMS2 TD 92586GB Software in Device Not Recognised Synchronization Fails 1 In the Devices view check the parameter version for the device 2 lf the parameter version is highlighted with red a package file pkg including the software file and definition file with that parameter version must be imported to IMS2 See 8 9 2 Import a Package File on page 70 Software Download Fails 21 3 21 4 Possible causes e Device is out of range turned off or is not connected to the system e The LAN is badly configured and looses packages e The LAN is overloaded and looses packages e The web server containing the image file is overloaded e Erroneous image file e Erroneous path to the image file e The web server containing the image file is incompatible with the portable NetPage Troubleshooting My Groups and My Messages do not work Check that cookies are enabled in your web browser Number list Common Groups or Common Messages are unsatisfactorily updated Refresh the cache memory
222. the Advanced find button to indicate that the search result is filtered 5 When clicking Close the filtered search result will still be displayed When clicking Reset the filter is removed and all devices are displayed 8 8 6 Move License This feature requires an IMS2 license that supports the move license feature It is possible to move a license from one device to another device of the same device type A move license command can only be done to an unlicensed handset of a device type supporting licensing An example of when to use the Move license command is when there is an unused d62 Talker and a d62 Protector with a broken display Use the Move license command to move the Protector license to the d62 Talker which becomes a d62 Protector Then the broken handset which is now a d62 Talker can be sent for service 10 January 2011 Ver E 68 Installation and Operation Manual IMS2 TD 92586GB Note This feature requires a connection to the license server 1 Select the Licenses tab 2 Select the device whose license shall be moved The selected row is highlighted 3 In the License menu select Move license or right click and select Move license The Move license window appears 4 Select the device that shall receive the license Click OK If no devices are shown in the Move license window there are no devices that are selectable to move the license to 8 8 7 Refresh If a device is already registe
223. to be used for this system 3 Click Restart Now 4 Import parameter definition files and device software to the Device Manager see 8 9 3 Import Parameter Definition Files on page 70 and 8 9 4 Import New Software for Devices on page 72 The following parameter overview shows where to find the parameter settings that shall be done on the IMS IP and the IMS2 respectively Parameter IMS IP IMS2 Network parameters admin gt Network Setup Wizard License admin gt License Setup Wizard Passwords admin gt Passwords Setup Wizard WLAN admin gt WLAN System Configuration gt Other Settings gt Advanced Configuration gt WLAN System User Server admin gt User Server Configuration gt Other Settings gt Advanced Configuration gt User Server UNS Operating mode admin gt UNS gt Operating Configuration gt Other Mode Settings gt Advanced Configuration gt UNS gt Operating mode Logging admin gt Logging Configuration gt Other Settings gt Advanced Configuration gt Logging A bus connection admin gt System 900 Configuration gt Other Settings gt Advanced Configuration gt System 900 Basic Alarm Manager inputs bam Define inputs Configuration gt Other and outputs bam Define outputs Settings gt Input output Basic Alarm Manager events bam Events Configuration gt Alarm handling lt Alarm actions Message distribution admin gt Message Configuration gt Other distribution Settings gt Advanced Configuration gt Central Phonebook address admin
224. tribution do as follows 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select Message Distribution under WLAN Interface The following information is supported e Alarm Personal alarm from VoWiFi handsets e Mobile Data User data sent from VoWiFi handsets e Availability Info Change of status of the VoWiFi handsets The status can be changed from the IMS2 GUI or from the VoWiFi handset The addressing of the receivers is described in Installation Guide ELISE2 TD 92232GB 10 January 2011 Ver E 87 Installation and Operation Manual IMS2 TD 92586GB 10 4 WLAN System WLAN system handles the VoWiFi handset relogin time and authentication A handset is considered to be logged out if it has not made a relogin within a certain time Call diversion display text Extended activity logging and External location server are also enabled in this view To find settings for WLAN System do as follows 1 On the IMS2 start page select Configuration The IMS2 Configuration page opens 2 Select Other Settings gt Advanced Configuration The IMS2 Advanced Configuration page opens 3 Select WLAN System under WLAN Interface Handset relogin time The time before a handset must relogin to IMS2 is set in minutes and when this time is exceeded the handset will be considered unrea
225. ts and outputs Events Triggers and actions Message distribution the default setting in the IMS2 is to distribute the information from the VoWiFi handset to OAP and the Alarm Handler If there are other modules in the system such as Alarm Management Server AMS for handling of this type of data the settings for Message distribution have to be transferred from IMS IP to IMS2 Central Phonebook Address if the default setting 999999 is not used the same address that is used in IMS IP has to be configured in IMS2 Search result texts if they have been changed for example translated in IMS IP they have to be changed in the same way in the IMS2 Database settings Local database export the database LDAP LDAP settings in the IMS IP must be done in the same way in IMS2 Groups groups that have been configured in IMS IP must be configured in the same way in IMS2 Messaging Tool if the title of the Messaging Tool has been changed in IMS IP it needs to be changed in IMS2 as well Description of migration Migration of PDM to IMS2 1 Fetch software and definition files stored on the FTP area on the PDM see Installation and Operation Manual Portable Device Manager PDM System Version TD 92378GB Go to 192 168 0 2 system gt Software gt Install image see Installation Guide ELISE2 TD 92232GB Do a parameter backup of the PDM Install an IMS2 image on the PDM module see Installation Guide ELISE2 TD
226. up wizard set the following parameters e Set DECT Phone System to None e Change the passwords to the passwords to be used for this system Click Restart Now Import parameter definition files and device software to the Device Manager 8 9 3 Import Parameter Definition Files on page 70 and 8 9 4 Import New Software for Devices on page 72 Migration of IMS IP to IMS2 1 Create a description of the Basic Alarm Manager configuration in IMS IP 2 On the IMS IP in the Basic Alarm Manager do a Clear configuration see Installation and Operation Manual Integrated Message Server IMS IP WiFi TD 92322GB 3 Go to 192 168 0 3 system Click Software gt Install image 4 Do a parameter backup of the IMS IP by clicking Backup parameters on the Install Image page 5 Click Start installation and install an IMS2 image on the IMS IP module The ELISE2 module now runs as an IMS2 module 6 Install the backup file from the IMS IP on the IMS2 by clicking Restore on the Install Image page 7 On the IMS2 Install Image page click Admin and select Device Management Remove other addresses 8 Go to UNS gt Default Category click Factory and then Activate see 13 1 8 UNS Default Category on page 105 9 Go to 192 168 0 3 config Run the setup wizard 10 In the setup wizard set the following parameters e Enter a new license e Set DECT Phone System to None e Set Default Messaging Destinat
227. ust not change during operation because renew of IP address via DHCP is not handled Other equipment connected to this product also expects a fixed IP address in some cases If the IP plan is changed this product must be restarted to update the IP address Otherwise there is a risk for IP address collision For information about Power Down and Restart see Installation Guide ELISE2 TD 92232GB 10 January 2011 Ver E 10 Installation and Operation Manual IMS2 2 6 TD 92586GB Update of IMS2 Update of software is done via the web interface There are two choices Install software and Install image If new software is installed by doing an update of IMS2 using an eas file the information stored in the database will not be overwritten If a new image file is installed using an img file the database information is deleted and software and definition files are removed For instructions on how to upgrade both eas and img files see Installation Guide ELISE2 TD 92232GB It is recommended to do a backup before upgrading Make sure that no Device Manager client is open during an update of the IMS2 It is also important that no ftp client is logged in to the IMS2 If the Microsoft Internet Explorer is used as ftp client close it before upgrade Note Customized NetPage GUI will be overwritten when upgrading See also 18 6 Update the User Interface after a new IMS2 Release on page 152 10 January 2011 Ver E 11 Ins
228. vice will automatically be disabled In the Devices tab the Device ID of the disabled device is highlighted with red colour see Figure 26 i Ascom Device Manager File Device Options Help Devices Numbers Templates Licenses Delete Uporad bwar j Device types Search for in Online v Show all all Device ID Device type Software v Parameter ver Upgrade st Online Latest number Desktop Charger Adlggg d62 Protector 25 26 d62 Messenger ano d62 Protector 25 26 300 d62 Protector 25 26 d62 Talker 200 d62 Protector 25 26 100 d62 Protector 25 26 08 d62 Protector 25 26 0364704201608 d62 Protector 0 25 26 Figure 26 Shows an example of a disabled device indicated by a red highlighted Device ID In the Numbers tab the red highlighted Device ID of the disabled device is also displayed addition the status of the device is indicated as Device disabled see Figure 27 n Note A device is only visible in the Numbers tab if it has a number 10 January 2011 Ver E 63 Installation and Operation Manual IMS2 TD 92586GB fi Ascom Device Manager Eile Number Options Help lt Devices Numbers Templates Licenses New Edit Delete Device types Search for in Number v Show all Devic Parameter Device ID Online Status aved Last run d62 Protector 25 26 0364704201608 y Device disabled d62 Protector 25 26 Synchronized d62 Protector 25 26 Synchronized d62 Protector 25 26
229. when DCT1800 GAP systems with CPU2 software is used If the parameter is set to Yes IMS2 sets the time in DECT on startup and on each day at the time set by the Time push time parameter Priority Conversion Used to convert messaging priorities Alarm High Normal and Low This conversion is normally only used for compatibility with some PWT handsets and should never be enabled unless you are absolutely sure DECT Interface This parameter makes it possible to disable the DECT Interface on IMS2 When the DECT interface is disabled messaging is not supported and lost link to DECT system will not be indicated IM update status handling This parameter determines what the DECT interface shall do with IM update statuses received from a portable Forward to application The status is sent back to the application that originally sent the IM update Status log Failed updates will result in a status log is sent None The status will be ignored This is primary intended for backward compatibility 10 January 2011 Ver E 84 Installation and Operation Manual IMS2 TD 92586GB e No of included 9dLD locations This parameter defines the maximum number of included 9dLD locations in personal alarms and special locations sent from handsets Only valid in combination with Ascom messaging system 9 2 2 System Dependent Settings Which parameters that can be changed is dependent on the Cordless Telephone System that IMS2 is connected to T
230. x B RJ45 connections on page 175 19 1 Serial Protocol Settings Basic protocol settings are configured in the setup wizard Detailed and more advanced settings can be configured from the Advanced Configuration page 1 On the IMS2 start page click Configuration The Configuration page opens 2 Select Other Settings gt Advanced Configuration The Advanced Configuration page opens 3 Select Serial Interface Serial Interface EN NOT USED NOT USED NOT USED Set by Wizard Line Protocol RX NOT USED NOT USED NOT USED Set by Wizard NOT USED Set by Wizard 4 Click a link for the protocol you want to use ESPA Line protocol or TAP Note that all nine configurations can be prepared but only one configuration at a time can be enabled 5 Continue in 19 1 1 ESPA Protocol 19 1 2 Line Protocol or 19 1 3 TAP Protocol 10 January 2011 Ver E 153 Installation and Operation Manual IMS2 TD 92586GB 19 1 1 ESPA Protocol Control station selection Address of external equipment Address of this module Default Call ID Default display message Default message priority Default beep code Default method for ack Default urgency Transmission delay x10 ms Identical pagings treatment Running number to external equipment Timeout mode Timeout mode TTL seconds 10 January 2011 Ver E 1 The following settings can be selected changed Settings Description Enabled Y
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