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Tele-View® TV-200V Wireless Otoscope Frequently Asked Questions

1. Advanced Monitors Sy c O R P O RAT O N Tele View TV 200V Wireless Otoscope Frequently Asked Questions 1 What is included in the Tele View TV 200V Wireless Otoscope package The Tele View Wireless Otoscope package contains the following TV 200 Wireless Otoscope WR 15 Wireless Receiver Specula 1 each 3mm 4mm and 7mm Specula with Working Channel 1 each 4mm and 7mm USB cables black 6 cable to connect receiver to TV computer amp 3 silver cable for recharging AC Adaptors Video Cable CD s with Wireless Receiver Driver and Video Capture Software User Manual Warranty Card Wrist Strap a O9 PO PNW Each exam room will need one WR 15 Wireless Receiver As the otoscope comes with the first Wireless Receiver it will work in one exam room To set up the system to work in multiple exam rooms additional wireless receivers will need to be purchased by the clinic 2 Will the Tele View Wireless Otoscope display on a TV or a computer Yes the Wireless Otoscope can work with either a TV or a computer 3 Will the Tele View Wireless Otoscope work with any television set Yes to connect to a TV the user simply connects the included Wireless Receiver and the TV with the included video cable The Wireless Otoscope will work with any TV as long as it has a typical composite video input connection RCA plug The Wireless Receiver can be connected to any video device equipped with an RCA composite i
2. by selecting the Zoom Mode on Key F and then pushing either the forward or the reverse buttons to increase or decrease the magnification 11 Can the Tele View Wireless Otoscope store images in the handle and how many images will it store Yes the TV 200V contains a 1GB micro SD card to store the images Approximately 3 000 images can be stored on this SD card These images are numbered and will stay stored in the micro SD card until they are erased The images can easily be transferred to a computer If the user is displaying the images on a TV the images can then be downloaded to any computer by attaching the TV 200V otoscope to the computer with a USB cable just like downloading images from a digital camera If the user is displaying the images on a computer the images can be stored to the computer by using the video capture software Advanced Monitors Corporation 7098 Miratech Drive San Diego CA 92121 Toll Free 877 838 8367 x102 Phone 858 536 8237 x102 www tele view com 12 13 14 How can I print out captured image Can the images be e mailed There are two methods to print out the captured image First captured images can be printed from your computer printer The otoscope images are stored as jpg files and can be printed saved or e mailed just like any jpg file The saved images are typically about 50 KB in size so they are small enough to easily be e mailed Second the Wireless Receiver can be connected to a
3. video printer that has a RCA input Can I use one Tele View Wireless Otoscope with multiple Wireless Receivers installed in different exam rooms Yes However since the Wireless Otoscope has a 33 foot transmission range there is a good chance that it will be displayed on all TV sets in all exam rooms not just in the exam room you are working in This cross talk can be prevented by turning off the power of the Wireless Receivers or the TVs which are not being used The Wireless Otoscope package comes with one WR 15 Wireless Receiver Additional WR 15 Wireless Receivers can be purchased for use in additional exam rooms for a cost of 295 00 each If purchase multiple Tele View Wireless Otoscopes with multiple Wireless Receivers and install the receivers on televisions in each exam room will there be cross talk between the Wireless Otoscopes and the Wireless Receivers in the different exam rooms Yes if all the Wireless Otoscopes and Wireless receivers are set to the same channel The Wireless Otoscopes and the Wireless receivers can be set on four separate channels to prevent this from occurring This is accomplished by changing the otoscope channel selector which is found inside the battery compartment The Wireless Receiver channel must be changed to correspond to the new channel of the otoscope The channel selector is found on the side of the Wireless Receiver 15 What type of specula will the Tele View Wireless Otoscope work with T
4. e warranty or not You will then be issued an RGA number for return of the product After you receive an RGA number the product will need to be shipped to Advanced Monitors Corporation 7098 Miratech Drive 130 San Diego California 92121 USA Advanced Monitors Corporation 7098 Miratech Drive 130 San Diego California 92121 USA Phone 858 536 8237 x102 Fax 858 536 8257 www tele view com Advanced Monitors Corporation 7098 Miratech Drive San Diego CA 92121 Toll Free 877 838 8367 x102 Phone 858 536 8237 x102 www tele view com
5. he Wireless Otoscope works with its own custom designed specula There are 5 different specula three without working channels and two with working channels These veterinary designed specula have a locking design that prevents the specula from coming off the otoscope when pressure is applied to the side of the speculum The product numbers and sizes are as follows sizes are for the Inside Diameter of the speculum VS 3MM 3MM speculum with no working channel VS 4MM 4MM speculum with no working channel VS 7MM 7MM speculum with no working channel VS 4MMC 4MM speculum with working channel VS 7MMC 7MM speculum with working channel The product number can be found on the outside of the base of each speculum 16 What type of flexible forceps will the working channels work with 17 AMC has prepared a special 5 1 8mm flexible alligator forceps that works optimally with the TV 200V working channel specula The product number is FF 5 These flexible forceps 5 work better than the longer flexible forceps 8 10 due to the fact that the shorter length gives the user better finger dexterity in operating the forceps Please contact AMC at 877 838 8367 x102 for more information on the FF 5 flexible forceps Are the specula disposable or reusable The specula are reusable and should be cleaned with a cold sterilization product 18 What other wireless products will work with the wireless receivers These receivers will accept signals f
6. ice can be purchased for about 100 00 from www pinnaclesys com Please contact AMC at 858 536 8237 x102 for additional information What type of light source is used in the Tele View Wireless Otoscope and how do they compare to halogen The otoscope uses 5 white LED light bulos These LED lights are the newest lighting technology whereas halogen light bulbs are old technology LED lights are better than halogen for the following reasons Brighter whiter light Not hot to touch Longer life approximately 30 000 hours a b c d Do not have to be replaced 7 What is the transmission range of the Tele View Wireless Otoscope The range is approximately 33 feet 10m in direct sight The range may be reduced if there is obstructive material between the otoscope and its receiver The signal will usually not penetrate brick or steel walls 8 What type of EMF can interfere with the Tele View Otoscope s Wireless Signal 10 There are many potential causes of interference of the Otoscope s Wireless Signal However the most common are wireless computers wireless routers and portable phones Each of these devices broadcast in the 2 4GHz band and emit signals that can cause interference Even though the Tele View Otoscope has been fine tuned to minimize outside interference close proximity to one of the above devices can cause interference that shows up on the television or computer To reduce interference the Wireless Recei
7. less Otoscope pictures freezes or the otoscope will not turn off what should do There is a reset button key on the side of the otoscope see page 4 of the User Manual Use a paper clip to reset the otoscope electronics have the Wireless receiver connected to the television but I can t see the image What is the problem Check that the following cables are all connected a TV power cable b Wireless Receiver power cable c Video cable between Wireless Receiver and TV Check that the power is on for the TV Wireless Receiver and the Wireless Otoscope Check that the TV is set to the correct video input Some TV s will have multiple video inputs Be sure the TV PC switch on the Wireless Receiver is set to TV Be sure the Otoscope and the Wireless Receiver are set to the same channel The Otoscope Channel Switch is in the battery compartment The Wireless Receiver Channel Switch in on the side of the Wireless Receiver If the Wireless Otoscope does not turn on you may have to recharge the battery by connecting to the Wireless Receiver or a computer with a USB cable If the above doesn t help contact Advanced Monitors Corporation toll free at 1 877 838 8367 x102 to troubleshoot Advanced Monitors Corporation 7098 Miratech Drive San Diego CA 92121 Toll Free 877 838 8367 x102 Phone 858 536 8237 x102 www tele view com 24 I am using Windows software and I have the Wireless Receiver connected to the co
8. mputer but I m not 25 26 getting any images on the computer What is the problem A Be sure that you have installed the Wireless Receiver Driver and the Video Capture Card Software on the computer from the included CD If you do not have the CD contact Advanced Monitors Corporation to receive a replacement CD If your computer cannot read the CD contact AMC and we can either e mail the drivers or send them on a flash drive for installation B After installing both pieces of software be sure to reboot the computer The computer must be able recognize the Wireless Receiver as New Hardware You can check to see if the Wireless Receiver is being recognized by the computer by opening up My Computer If it recognizes the Wireless Receiver under My Computer and under Scanners and Cameras you will see the device listed as AMC WR15 If you do not see the device listed reinstall the Wireless Receiver Driver and the Video Capture Card Software and reboot the computer If this still doesn t work you will probably need to install a video capture card between the Wireless Receiver and the computer Please contact Advanced Monitors Corporation at 858 536 8237 x102 for additional information C If you do see AMC WR15 under the Scanners and Cameras section then 1 Be sure to click on AMC WR15 to open the device The device will open in a Windows Window The pictures can be viewed and saved in the Wi
9. ndows Window However if you prefer the Debut Video Capture Software will give you a larger viewing picture 2 To use the Debut Video Capture Software open the software Minimize the Windows Window 3 Be sure the power is on for the Wireless Receiver and the Otoscope 4 Be sure the TV PC switch on the Wireless Receiver is set to PC 5 Be sure the Otoscope and the Wireless Receiver are set to the same channel The Otoscope Channel Switch is in the battery compartment The Wireless Receiver Channel Switch in on the side of the Wireless Receiver 6 You should now see the real time images on the computer screen 7 If this still doesn t work contact AMC at 858 536 8237 x102 for further Troubleshooting How long is the warranty on the Tele View Wireless Otoscope The warranty on the Wireless Otoscope and accessories is for 12 months from time of purchase The warranty covers manufacturing related defects It does not cover malfunction or damage that is the result of misuse abuse or intentional damage to the product It also does not cover the battery Repairs to the otoscope that are outside the warranty period cost 295 00 How do you handle repairs and or replacement of malfunctioning product For product repair or replacement please contact Advanced Monitors Corporation toll free at 1 877 838 8367 x102 or at 858 536 8237 x102 From the serial number of the otoscope a decision will be made as to whether the repair is covered under th
10. nput such as TV VCR or video printer The Wireless Otoscope and the Wireless Receiver will also work with both NTSC and PAL TV standards TV s in North America are formatted to the NTSC standard Most TV s in other regions of the world are formatted to the PAL standard Inside the battery compartment of the TV 200V there is a switch that can change the signal output from NTSC to PAL if needed 4 How do I make the Tele View Wireless Otoscope work with a computer For Windows 7 Vista XP and Server 2000 the Wireless Receiver will connect directly to the computer with a USB cable The user must install the device driver and video capture software found on the included CD After installation the computer should be rebooted with the Wireless Receiver attached to be sure the system recognizes the hardware device The computer must have certain minimum system requirements as follows Windows 7 Vista SP1 XP SP2 or Windows 2000 Server SP4 Pentium 4 1 6GHz CPU 512MB of RAM 4GB minimum Hard Disk space 1024 x 768 16 bit graphics card minimum DirectX 9 0 or up Advanced Monitors Corporation 7098 Miratech Drive San Diego CA 92121 Toll Free 877 838 8367 x102 Phone 858 536 8237 x102 www tele view com 5 Can I use the Tele View Wireless Otoscope with my Mac computer 6 Yes however for Mac computers you will need to install a video capture card between the Wireless Receiver and the computer This Video Capture for Mac dev
11. rom AMC s Tele View Wireless Endoscope Advanced Monitors Corporation 7098 Miratech Drive San Diego CA 92121 Toll Free 877 838 8367 x102 Phone 858 536 8237 x102 www tele view com 19 20 21 22 23 How long will the battery last with each charge and how long is the battery life The battery will last for approximately 90 minutes of continuous use when fully charged To fully charge a completely discharged battery it will take about 6 hours The battery life is approximately 300 recharges If the user recharges the battery every other day it will last approximately 1 2 years As the battery is Lithium lon there is no memory effect with this type of battery How do charge the battery The battery can be charged by connecting the otoscope either to the USB port of the Wireless Receiver the USB port found on any computer or to a wall outlet with USB cable When connecting to a wall outlet the USB AC adapter must be connected to the silver USB cable Two USB cables are included with the Otoscope The black USB is to connect the wireless receiver to the TV computer The silver USB is to recharge the otoscope How do replace the battery The battery is user replaceable Follow the instructions in the User Manual to open the battery compartment Disconnect the battery cable Molex connector and replace the battery with a new one Replacement batteries are available through AMC at 858 536 8237 x102 If the Tele View Wire
12. ver should be moved away from wireless computers wireless routers and portable phones The directional antenna of the Wireless Receiver should also be directed towards the area that the otoscope will be used The Tele View Otoscope and the Wireless Receiver have 4 different wireless channel settings The channel settings can easily be changed on the otoscope and the Wireless Receiver to find a channel with minimal wireless EMF interference Can I change the Brightness of the Tele View Wireless Otoscope Yes there are 7 Brightness levels of the otoscope The Brightness can be changed by selecting the Brightness Mode on Key F and then pushing either the forward or the reverse buttons to increase or decrease the Brightness Does the Tele View Wireless Otoscope have zoom capability What is the magnification level of the Tele View Wireless Otoscope Yes the Wireless Otoscope has a digital zoom that will increase the zoom up to twice 2x the otoscope s normal magnification However the magnification of the target object depends on the size of the speculum used and the size of the TV or monitor For example for un zoomed magnification with the 4mm veterinary speculum and a 15 TV the magnification will be about 16 times the normal size of the ear drum For the 2x zoomed magnification with the 4mm veterinary speculum and a 15 TV the magnification will be about 35 times the normal size of the ear drum The magnification can be changed

Tele-View® TV-200V Wireless Otoscope Frequently Asked Questions

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Tele-View&reg; TV-200V Wireless Otoscope Frequently Asked Questions

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Tele-View® TV-200V Wireless Otoscope Frequently Asked Questions