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N-Form User Manual - ADTRAN Support Community

1. TSU 120e 1202129L1 Modular T1 FT1 DSU CSU with integral V 35 DTE and DSX 1 ports and one option slot 61950821L1 1C 2002 ADTRAN Inc 93 Appendix A Supported Products TSU 600e 1202076L1 Modular T1 FT1 DSU CSU with 6 option slots TSU IQ 1200215L1 TI FT1 Frame Relay Monitoring DSU TSU IQ 1200275L1 TI FT1 DSU with DSX 1 port with Frame Relay Monitoring TSU IQ Rackmount 1200277L1 Rackmounted T1 FT1 Frame Relay monitoring DSU 94 2002 ADTRAN Inc 61950821L1 1C Appendix B TYPES N Form Parameters The default N Form parameters should be adeguate to allow N Form to work on most networks However these parameters may be modified to configure N Form behavior for a specific environment If you have any guestion about a parameter please contact ADTRAN Technical Support before modifying its value The parameters that control the operation of N Form have seven distinct type definitions These type definitions and example values are listed below Boolean True False T F Yes No Y N Flag True False T F Yes No Y N on command line existence implies True Integer Integer value in decimal hexadecimal octal or binary format e g 23 or 0d23 0x17 0027 0b10111 Float standard floating point number e g 1 1 0 1 0e6 String Single word or quoted string e g User This user manual is for you Path Same as string but may be relative to another
2. ee sege Ese Eed seas ets fans a de ee Hek Re 82 Ev ntLog Parameters ss ss See Se ESRA Ge eg ee De Rg NE gs tit 84 Network Event Notification esse sesse ee ee RR RA GRA GR ee Re ee ee ee RA 85 Other Parameters sa EE Re EN EL ER E ind Ge de Se DE E 87 User Administration 4 91 N Form User Settings us 92 Appendix A Supported Products sssseseseeeneennsenesssseee 93 Appendix B N Form Parameters esse seseeeeenennennssessessse 95 TYDEs he ler RD OE ire en A te en een 95 Relative Path Dependencies oo iese se ee RA Re EA RA Ge Re ee RA e 96 Configuring Parameter Values cccceccccssecssceseceseeeeeeeseeeseeessensecneeneeeaes 99 Appendix C License Agreements sesse esse ee ee ee Ee Ge ee GE Ge GE Ge See ee ee ge 103 Vi 2002 ADTRAN Inc 61950821L1 1C Chapter 1 Introduction ABOUT THIS CHAPTER This chapter introduces the N Form product suite and presents an overview of the software modules CONTENTS Topic Page An Overview of the N Form Product Suite 2 The N Form Tools 4 The N Command Structure 4 5 N Spect Report Manager 61950821L1 1C 2002 ADTRAN Inc 1 Chapter 1 Introduction AN OVERVIEW OF THE N FORM PRODUCT SUITE The N Form product suite is based on a client server architecture The N Form server acts as the central network manager by discovering polling collecting and storing data from ADTRAN devices on the network The N Form server is accessed and controlled from virtuall
3. write community private timeout 5000 milliseconds retries 2 from sstrand adtran com discovery barrels 16 102 2002 ADTRAN Inc 61950821L1 1C Appendix C License Agreements You may use the enclosed software only in accordance with the terms of the license agreements reproduced here You will be required to indicate your acceptance of the terms of these agreements as part of the software installation If you do not agree with these terms you should promptly return the unused software and all other product contents including documentation to your place of purchase for a refund 61950821L1 1C 2002 ADTRAN Inc 103 Appendix C License Agreements N Form oftware ADTRAN Inc License Agreement THIS AGREEMENT CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU THE END USER AND ADTRAN INC YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING THE SOFTWARE PACKAGE INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS BY SELECTING THE YES BUTTON AT THE END OF THIS AGREE MENT IF YOU DO NOT AGREE TO THEM SELECT THE NO BUTTON AT THE END OF THIS AGREEMENT AND PROMPTLY RETURN THE UNUSED SOFTWARE AND ALL OTHER PRODUCT CONTENTS INCLUDING DOCUMENTATION TO YOUR PLACE OF PURCHASE 1 Grant of License ADTRAN grants to you the right to use this copy of the enclosed ADTRAN software program the Software at one site on one N Form Server 2 Copy Restrictions Ownershi
4. 20 lt lt Cancel Next gt gt 5 Ifthe Report Parameters panel is displayed enter any user definable parameters such as OVER UTILIZATION PERCENTAGE and click NEXT The Interval selector panel appears Generate Now Schedule Schedule Report Name my_report Interval 24 Hour Day v Data Resolution Interval v Recipients root guest Schedule Report lt lt Cancel 6 Select the SCHEDULE tab to generate a report that will auto matically be created repeatedly at a specified interval Enter a NAME for the report 8 Select the DESIRED INTERVAL and DATA RESOLUTION from the drop down menus 9 Select the desired receivers from the RECEIVERS list Select multiple receivers by holding down the Shift key to select a 61950821L1 1C 2002 ADTRAN Inc 71 Chapter 6 N Spect Report Manager continuous range of receivers or holding down the Control key to select individual receivers 10 Click SCHEDULE REPORT The Report Scheduled dialog appears Ej Report Generator 11 Click OK The selected report is now scheduled and will automatically be generated at the selected interval Scheduled reports are generated each day following the primary data collection time which is by default midnight local time for the N Form server After the report is generated a PDF version of the report is posted to the Generated Reports section of the personal w
5. 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager Data Interval Definition Resolution 24 Hour Day 24 Hour Day Interval Hourly Business Day BAM 5PM server local time Interval Hourly Calendar Sunday through Saturday Hourly Daily Week Business Monday Friday Hourly Daily Week 24 hr days Month 1 Calendar Month Daily Weekly Quarter 3 Calendar Months Daily Weekly beginning January March Year 12 Calendar Months Weekly Monthly beginning January lt Generating an Immediate Report 1 Start the Report Manager 2 Select a report from the list of available reports displayed in the Report Selector panel The Device Selector panel becomes visible on the right The Device Selector panel displays an abbreviated copy of the network map Only devices that have data in the database and are applicable for the type of report chosen appear in the net work map in the Device Selector panel Select 1 device Z lSegmentaddress Device Type Network 10141 5 0 14 1 249 TSUI 10 12 2 lt lt Cancel Next gt gt 61950821L1 1C 2002 ADTRAN Inc 67 Chapter 6 N Spect Report Manager 3 Select the desired device from the Network Map in the Device Selector panel and click NEXT If this is a PVC report the PVC Selector panel appears Select multiple P Cs PYC 100 PVC 110 PVC 200 PVC 300 PVC 400 PVC 500 PVC 510 PVC 600 PVC 610 PVC 700 Pvc
6. Chapter 6 N Spect Report Manager PVC REPORTS Network Port Top Talker The Network Port Top Talker Report indicates the relative bandwidth utilization for each of the top users on the network port Network Port Top Talker Listener The Network Port Top Talker Listener Report indicates the relative bandwidth utilization for each of the top users on the network port Talker indicates LAN side while listener indicates WAN side Network Port T1 Physical Layer The T1 Physical Layer report indicates Errored Seconds and Severely Errored seconds as well as unavailable time for the network port If the T1 line runs with errors this could indicate a problem with the physical media Network Port DDS Physical Layer The DDS Physical Layer report indicates Bipolar Violations and unavailable time for the DDS line If the DDS line runs with errors this could indicate a problem with the physical media PVC Utilization Exception The PVC Utilization Exception report indicates when the average utilization of one or more PVCs exceeds an over utilization threshold or falls below the under utilization threshold for the transmit and receive directions If the average consistently exceeds the thresholds set increasing the committed information rate CIR may be necessary to prevent data from being lost If the utilization of a PVC is consistently low lowering the CIR may reduce network costs 61950821L1 1C 2002 ADTRAN Inc 57 Cha
7. The rear view of the selected device is shown and installed option cards are visible as shown below EE310 14 1 207 TSU 1 DEU INTERFACE TEN INTERFACE ESP 10 BASE T ecm ode M ill TEST JACKS Ve N5664 EURE NETWORK re MEd DSX 1 CONTROL 30 bi C 10 141 207 10 14 1 207 System Information Device 10 141 207 Slot Syston mene System Description ADTRAN TSUIQ Ver 3 31 System Object ID 1 3 6 1 4 1 664 1 186 Up Time 4 Days 23 08 39 59 System Contact System Name System Location Product Information ADTRAN Product Name ADTRAN TSUIQ Part Number 200275 CLEI Code Serial Number 02 17 20 PM Submit Reload STATUS POLLING The Element Manager automatically polls the selected ADTRAN device at regular intervals It can also poll an ADTRAN device on demand ie Polling a Device on Demand Select a device and start the element manager 2 Select a data folder in the configuration selector panel to open in the configuration panel 3 Select the POLL button on status only configuration panels or select RELOAD on updateable configuration panels Polling the device returns and updates the status and configuration fields The time for the last device poll is shown in the lower left of the configuration panel If a poll attempt fails the time field is shown in red and remains red until the nex
8. path specific to each variable Enum Enumerated list of values strings specific to each variable e g Top Left Right Bottom A path type parameter may be relative to some other fixed location For example all the N Form component directory locations are relative to the N Form installation directory An absolute path begins with a forward or backward slash e g N Form or contains a colon e g C Program Files Adtran N Form The path parameters and their relative dependencies are listed below 61950821L1 1C 2002 ADTRAN Inc 95 Appendix B N Form Parameters RELATIVE PATH DEPENDENCIES Path Relative to InstallDir None BinDir InstallDir LogsDir InstallDir DataDir InstallDir IniFile InstallDir NFormWebDir InstallDir UserDir InstallDir DataBasePath InstallDir DataBaseEngine InstallDir JarDir WebDir The N Form Parameters are shown in the table below Name Type Default Value Definition DatasetDailyDuration Integer 281 The number of days daily data is maintained in the database DatasetHourlyDuration Integer 60 The number of days hourly data is maintained in the database DatasetRawDuration Integer 30 The number of days raw data is maintained in the database SpecialCode String Not Valid This is used to verify software license MaintenanceOffset String 0 Maintenance start time offset in seconds from midnight local time UserDir Boolean data The path from the N
9. DATA DIR directory data LogsDir NFORM LOGS DIR directory logs BinDir NFORM BIN DIR directory bin InstallDir NFORM INSTALL directory install 100 2002 ADTRAN Inc 61950821L1 1C Appendix B N Form Parameters lt To change parameters with Windows NT system environment variables 1 Open the System Properties by starting START MENU gt SET TINGS gt CONTROL PANEL gt SYSTEM and clicking the ENVIRON MENT tab System Properties C TEMP C TEMP CATEMP USERNAME dhogan 2 Select the desired parameter from the list of System Variables and change the value in the VALUE box at the bottom of the window 3 Click SET to apply changes and OK to exit For example to change the number of discovery threads to 16 using the environment variable change the NFORM_DISC_BARRELS variable as shown above 61950821L1 1C 2002 ADTRAN Inc 101 Appendix B N Form Parameters To change parameters with the initialization file 1 Open the N Form initialization file N Form ini located in the N Form installation directory 2 Edit the desired parameter entry in the corresponding section of the initialization file prior to starting the N Form server section parameter value For example to change the number of discovery threads to 16 using the initialization file change the barrels entry in the discovery section as shown below E N Form ini Notepad snmp read community public
10. Default SNMP Network Utilization Email Configuration Event History Network Event Notification Users Server 1 Use default values from initialization file J Mail Server Hostname localhost From Address root Reset Apply 3 Click EMAIL CONFIGURATION in the left Server Settings selec tor panel Enter FROM ADDRESS 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE 61950821L1 1C 2002 ADTRAN Inc 83 Chapter 7 N Form Administration EVENT LOG PARAMETERS Days of Saved Events The Days of Saved Events parameter specifies the number of days system events are stored in the database before being discarded This parameter is of type Integer and has a default value of 30 days The valid range is 1 to 90 days La Configuring the Days of Saved Events parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab The Server Settings dialog appears F N Form Server Settings File Help Users Server Default SNMP Network Utilization Email Configuration Event History Network Event Notification C Use default values from initialization file Days of saved events 30 Reset Apply 3 Click EVENT HISTORY in the left Server Settings selector panel 4 Drag the slider to set the number of days to keep network event history or click the check box to use the values from the initi
11. Element Manager The Element Manager is accessed from the Network Manager and displays a graphical representation of a device s front and back panels as you configure or diagnose the device The program polls the device at regular intervals allowing you to monitor the LEDs as you troubleshoot events The Element Manager is discussed in greater detail in Chapter 4 N Command Element Manager Event Viewer The spread sheet like interface for the Event Viewer displays the device name address time of event event status user entered notes and an acknowledgment field The event information is color coded by event severity The Event Viewer is discussed in greater detail in Chapter 5 N Command Event Viewer N SPECT REPORT MANAGER The historical trend analysis tool is built around an intuitive GUI The Report Manager creates easy to read reports based on user selections Reports can be scheduled to run automatically at regular intervals based on a 24 hour day business day business week calendar week calendar month quarter or even calendar year These scheduled reports are then published to individual users via their personalized web pages N Spect includes a comprehensive set of reports illustrating network trends Reports include exception based reporting point to point performance monitoring and many others The reports include a brief description of how to interpret the data and 61950821L1 1C 2002 ADTRAN Inc 5
12. also removes any data stored in the database for that node The delete ARCHIVE option removes the node from the network map but retains any collected data in the database The node can then be rediscovered and N Form will automatically resume adding to the data already saved in the database 4 Click OK The node is instantly removed from the map All connected clients will see the deletion dynamically occur EDITING DEVICE ATTRIBUTES N Command allows the user to configure the SNMP properties read write communities timeout in milliseconds and retries and enter user comments for each device These properties enable the server to communicate with each device using SNMP Editing the Attributes of a Device 1 Select the device 2 Click the Epit button on the toolbar or choose NODE gt EDIT 30 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager The Edit Device dialog appears 4 Edit 10 12 200 20 SNMP Attributes Comments Notification a user comment 4 Edit 10 12 200 20 SNMP attributes Comments Notification Node address Read Community publi Write Community m Ce GEE ER Use defaults rd OK apy Cancel WavaaepetWindo 3 Click the SNMP ATTRIBUTES tab to modify SNMP properties Uncheck the USE DEFAULTS checkbox to specify new values for this device The default values may be changed by the se
13. first in first out buffer at a user defined sampling rate As new data is sampled and stored in the buffer the oldest data ages out of the time window and is discarded The amount of time it takes for a sampled interval to enter the buffer and then be discarded may be calculated using the following formula Time Until Discard Samples In Buffer Sample Period N Form schedules the number of collections per day so that the server has two opportunities to upload the data before it is discarded Thus if one collection fails for some reason such as network congestion the data will still be in the device for the next 62 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager collection opportunity The number of times per day that N Form collects data is calculated in the following way 86400 Time Until Discard Collections 2 The Collections value is rounded up to the nearest integer and the resulting value is used to select the number of Collections per Day from the table below Collections lt 1 Collections per Day 1 Collections lt 2 Collections per Day 2 Collections lt 3 Collections per Day 3 Collections lt 4 Collections per Day 4 Collections lt 6 Collections per Day 6 Collections lt 8 Collections per Day 8 Collections lt 12 Collections per Day 12 For example consider a device configured with a 120 sample storage buffer and a sampling period of 5 minutes or 300
14. functions are listed below Starts the N Form User Administration Tool The User Administration Tool is discussed in Chapter 7 N Form Administration Starts the N Command Network Manager The Network Manager is discussed in Chapter 3 N Command Network Manager Starts the N Command Event Viewer The Event Viewer is discussed in Chapter 5 N Command Event Viewer Starts the N Spect Report Manager The N Spect Report Manager is discussed in Chapter 6 N Spect Report Manager Starts the N Form Server Administration Tool The N Form Server Administration Tool is discussed in Chapter 7 N Form Administration Exits the N Form personal web page and returns to the N Form login screen The N Form personal web page is discussed in Chapter 2 Installing and Using N Form Opens the online help document for the N Form product suite Opens a browser window that contains links to download necessary N Form client components and patches for various platforms 61950821L1 1C 2002 ADTRAN Inc 15 Chapter 2 Installing and Using N Form N FORM REGISTRATION N Form includes a trial license which enables the software for 30 days from the time of installation After the trial period has expired N Form must be registered to obtain a permanent license key After the trial period has expired a non administrator user is prevented from logging in and presented with a message explaining that the N Form software license is invalid or expi
15. is a measure of the amount of time the application server uses to process the request from the client workstation for each of the top applications This report helps determine whether poor applications performance is due to an overloaded server adding delay into the network To determine the server response time and other components of the overall 61950821L1 1C 2002 ADTRAN Inc 61 Chapter 6 N Spect Report Manager response time for a specific application use the Composite Response Time report Composite Response Time This report shows the response time components in the network The components of the total response time include the network delay amount of time from a server to a client the server delay the amount of time for the server to process the reguest the total response time and the end to end PVC delay N FORM DATA COLLECTION To be included in a report generated by the Report Manager a device must appear in the network tree i e must currently be discovered and the device must have data currently in the database i e must have been collected The data collection process uploads the data stored internally in each device and stores that data in the N Form database Data collection occurs 1 2 3 4 6 8 12 or 24 times per day based on the individual device s buffer size and sampling rate The internally stored buffer represents a fixed size time window of data This interval data is stored in the
16. multiple threads for discovery speeds the discovery process by allowing multiple devices to be discovered simultaneously This parameter is of type Integer and has a default value of 32 The valid range is 1 to 64 However adding additional simultaneous discoveries also increases the amount of network bandwidth consumed by the discovery process There will be some point beyond which the additional network traffic caused by adding additional discoveries will offset any speed gain La Changing Discovery Threads Parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab ES N Form Server Settings Default SNMP Network Utilization Use default values from initialization file Email Configuration Discovery threads G Network Event Notification Reset Event History Collection threads fe Apply 3 Click NETWORK UTILIZATION in the left Server Settings selec tor panel 4 Drag the slider to set the number of simultaneous devices to discover or click the check box to use the values from the ini tialization file 5 Click APPLY Click CLOSE 80 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration DATA COLLECTION PARAMETERS Collection Threads The Collection Threads parameter specifies the number of separate threads to use for device data collection Specifying multiple threads for collection speeds the collection process b
17. or Concurrent Users consistent with the pricing terms of this Agreement The End User shall be prohibited from sublicensing timesharing rental facility management or service bureau usage of the Embedded Runtime Programs OEM s licensor Sybase retains title to the Programs and all copies thereof and associated intellectual property rights therein The End User may not copy the Programs except for inactive backup and archi val purposes only and must include on all copies of the Program all copyright government restricted rights and other proprietary notices or legends included on the Program when it was shipped to such lic ensee OEM and its licensors including Sybase shall not be responsible for any indirect incidental special and consequential damages Only object code versions of the Programs are licensed to the End User and reverse engineering disas sembly or decompilation to derive source code shall be prohibited except to the extent expressly allowed under applicable law The End User must agree to comply with all export and re export restrictions and regulations Export Restrictions imposed by the government of the United States If any Program license is provided to U S government licensee use duplication or disclosure of the software and documentation by the U S Gov ernment shall be provided subject to terms and conditions consistent with these Mandatory Terms and any applicable FAR provisions for example FAR 52 2
18. seconds The time until data is discarded is Time Until Discard 120 300 36000 seconds 10 hrs The number of Collections per Day would be calculated as follows 86400 36000 Collections 2 4 8 which rounds up to 5 Thus the number of Collections per Day from the table above would be six Collecting data at twice the rate that data is discarded from an individual device s buffer allows N Form to provide the user with an additional level of data redundancy At each collection the timestamp at which the collection is completed is stored in the database The next time data is collected from the device only the 61950821L1 1C 2002 ADTRAN Inc 63 Chapter 6 N Spect Report Manager data with timestamps newer than the last collection time will be collected and stored The first time data is collected from a device all the data in the device will be collected Subseguent collections will only collect and store the new data in the device The first collection time each day occurs at midnight local time This primary collection should complete data collection for the previous day Scheduled reports are generated and the database is archived immediately after completion of primary collection The start time of primary collection can be changed by providing an offset from the default time see Chapter 7 N Form Administration The offset is contained in the environmental variable NFORM COLLECT OFFSET The value of th
19. server local time This parameter is of type String and the value of the offset is seconds from midnight and must have a value between 86400 The default value is 0 The offset may be entered in the following formats seconds MM SS HH MM SS e g 3600 60 00 01 00 00 all represent 1 AM local time Collection Offset may be specified as a system environment variable or an entry in the initialization file Changing the Collection Offset parameter la Change the value of the Windows NT system environment variable NFORM COLLECT OFFSET to the desired value Alternately 1b Edit the offset entry in the collection section of the initializa tion file prior to starting the N Form server collection offset value 61950821L1 1C 2002 ADTRAN Inc 87 Chapter 7 N Form Administration Database Engine The Database Engine parameter describes the path to the database server executable and the command line options used to start the database server The default value of this parameter is c program files adtran nform sybase win32 dbeng7 exe gp 4096 c 10P cl 10P ch 30P The command line options are described below gp 4096 sets the maximum allowed database page size to 4K A 4K page size is required to access the N Form database c 1OP sets the initial database server cache size to 10 of the system RAM cl 10P sets the lower limit for automatic growth of the database server cache size to 10 of the syst
20. the N Command Event Viewer The events may be acknowledged by any client and user com ments may be attached to each individual event All connected cli ents see event acknowledgments and updated comments dynamically Starting the Event Viewer 1 Log on to your personal N Form web site 2 Click the EVENT VIEWER button on the tool bar at the bottom of the screen The Event Viewer may also be started from within the Network Manager 1 Start N Command Network Manager 2 Choose NODE gt EVENTS An Event Viewer appears ESE vent Viewer File Actions View By default all network events of all severity levels appear in the Event Viewer The Event Viewer has a flexible filtering feature 48 2002 ADTRAN Inc 61950821L1 1C Chapter 5 N Command Event Viewer that allows the user to view the events for a single device or for se lected severity levels Displaying Events for an Individual Node 1 Select a node in the Network Manager 2a Click the EVENTS button in the toolbar or choose NODE gt EVENTS OT 2b Right click on the device and choose EVENTS from the popup menu Only events for the selected unit are displayed in the Event Viewer window Specifying Security Levels for Viewed Events 1 Open an Event Viewer 2 Choose VIEW gt ALERT FILTER The Alert Filter dialog appears Alert on v Critical Warning vi Major _ Normal _ Minor _ Unknown 3 Cl
21. to point performance monitoring and many others The resulting reports include a brief description on how to interpret the data and any graphs and or tables Reports are preserved in Adobe Acrobat PDF format allowing for reduced file size and web posting die Starting the N Spect Report Manager 1 Log on to your personal N Form web site 2 Click the REPORT MANAGER button on the toolbar at the bot tom of the screen A Report Manager appears P xjl E Reporter File Saved Scheduled Help Select 1 Report CI Network Port D Utilization Exception D Throughput Exception D Utilization D Throughput D Traffic Volume D Protocol Distribution GB Top Talker D Top Talker Listener D T1 Physical Layer D DDS Physical Layer gt m Pvc C Application CI TCP Application 54 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager The Report Manager report selector panel shows the reports that are available The individual reports are selected by expanding the folders in the report selector panel As the user configures a report new panels are added on the right side of the Reporter Manager As new panels are added the previously used panels are grayed and scroll off the left side of the window The user may scroll or enlarge the window to see all the panels At any point select Cancel to return to the previous panel and modify your selections The N Spect reports a
22. 27 19 Although copyrighted the Application and Embedded Runtime Programs is unpublished and contains proprietary and confidential information of OEM and its licensor Sybase The End User will agree to maintain the Programs in confidence and shall use a reasonable degree of care to protect the confidential ity of the Programs Upon termination of the license for the Program the End User shall be required to destroy or return all copies of the Program OEM shall have the right to conduct and or direct an independent accounting firm to conduct during nor mal business hours an audit of the appropriate records of the End User to verify the number of copies of the Program in Use the computer systems on which such copies are installed and the number of Seats or Concurrent Users 61950821L1 1C 2002 ADTRAN Inc 111 Appendix C License Agreements 112 2002 ADTRAN Inc 61950821L1 1C
23. 710 Pvc 800 lt lt Cancel Next gt gt 4 Ifthe PVC Selector panel is displayed select the desired PVCs and click Next If the report requires user defined parameters such as those required for the exception reports the Report Parameters panel appears Enter Parameters over utiization co Under Utilization 20 68 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager 5 Ifthe Report Parameters panel is displayed enter any user definable parameters such as OVER UTILIZATION PERCENTAGE and click NEXT The Interval selector panel appears Generate Now Schedule Select Interval interval 24 Hour Day Data Resolution Interval November x 2000 s IM IT wIT F IS Ze so N AE aed 4 no S 6 7 BA 9 AO a 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 Generate Report lt lt Cancel 6 Select the GENERATE Now tab to generate a report that is immediately available for viewing 7 Select the DESIRED INTERVAL and DATA RESOLUTION from the drop down menus 8 Select the desired date from the calendar by choosing the month or quarter and year and clicking on the calendar to select the day or week 9 Click GENERATE REPORT The Building Report dialog will appear Generate Report Generating report 0 Cancel When the report is completed it will ope
24. ADRAN N FORM User Manual 61950821L1 1C August 2002 To the Holder of the Manual The contents of this manual are current as of the date of publication ADTRAN reserves the right to change the contents without prior notice In no event will ADTRAN be liable for any special incidental or conseguential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication Trademarks N Form N Command and N Spect are trademarks of ADTRAN Inc Copyright 2001 ADTRAN Inc All rights reserved Java and Java Runtime Environment JRE are trademarks of Sun Microsystems Inc Microsoft MS DOS Windows and Microsoft Internet Explorer are registered trademarks and Windows NT is a trademark of Microsoft Corporation Netscape Navigator is a trademark of Netscape Communications Adobe Acrobat and Acrobat Exchange are trademarks of Adobe Apache web server is a trademark of The Apache Software Foundation Copyright 2000 The Apache Software Foundation All rights reserved Sybase Adaptive Server Anywhere database server is a trademark of Sybase Perl Copyright 1997 1998 Tom Christiansen and Nathan Torkington All rights reserved Copyright 1997 2000 by KL Group Inc All rights reserved All other products names and services included in this manual are trademarks registered trademarks or trade names of their respective companies or organizations ADRAN 901 Explorer Boulevar
25. C 2002 ADTRAN Inc 59 Chapter 6 N Spect Report Manager Top Applications by Throughput This report shows the throughput of the top applications present on the selected PVC in kilobits per second This report is used to find the throughput of the top application bandwidth consumers on the PVC Note that throughput in the transmit and receive directions for an application may not be the same because the bandwidth use may not be bi directional Top Applications by Packets This report shows the volume of data of the top applications present on the selected PVC expressed in packets The report is used to find the volume of data of the top application bandwidth consumers on the PVC Note that throughput in the transmit and receive directions for an application may not be the same because the bandwidth use may not be bi directional Application Efficiency This report is designed to show the overall efficiency of a specific application on the selected PVC A higher efficiency indicates a healthier network A low efficiency may be caused from congestion or other applications consuming more bandwidth than desired This measurement is based on the number of packets that are retransmitted because the client requesting the data did not receive the data in a timely manner To see specific packet retransmission information see the Application Retransmissions report Application Utilization This report illustrates PVC bandwidth utilizati
26. Chapter 1 Introduction any graphs or tables Reports are preserved in Adobe Acrobat PDF format allowing for reduced file size and web posting The Report Manager is discussed in greater detail in Chapter 6 N Spect Report Manager 6 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form ABOUT THIS CHAPTER This chapter presents the system requirements and procedures required to install and register the N Form product suite CONTENTS Topic Page Minimum System Requirements 8 SNMP Setup 8 Installation Procedures 9 Uninstallation Procedures 12 Login Procedures 13 Personal Web Page 15 N Form Registration 16 61950821L1 1C 2002 ADTRAN Inc Chapter 2 Installing and Using N Form MINIMUM SYSTEM REQUIREMENTS N Form requires the following Server Data Collection Recommended Platforms Pentium II SOOMHz or higher Operating Systems Windows NT 4 0 with Service Pack 3 or higher 128 MB RAM 1 GB hard disk space CD ROM drive for installation Client Network Configuration and Reports 1024 x 768 display resolution or higher Internet browser Netscape Navigator Version 4 76 or higher Microsoft Internet Explorer Version 5 5 or higher Adobe Acrobat Reader Version 4 05 or higher Java Runtime Environment JRE Version 1 3 or higher When using Netscape Navigator it may be necessary to manually install the JAVA 1 3 plugin to run N Form SNM
27. E _ Use default values from initialization file Network Event Notification esmith adtran Unknown 61950821L1 1C 2002 ADTRAN Inc 85 Chapter 7 N Form Administration 3 Select the notification EVENT SEVERITY level from the drop down menu NONE UNKNOWN NORMAL WARNING MINOR MAJOR CRITICAL 4 Enter valid EMAIL ADDRESSES in the panel below the severity menu These email addresses can be in any form accepted by the local mail server In addition to the typical user domain form some email servers are set up to accept just the username or other aliases to represent users and groups of users 5 Click APPLY to save the new values or RESET to restore the previous values 86 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration OTHER PARAMETERS These parameters are not configured with the Administration Tool but their values like all N Form parameters may be modified directly if necessary The default values should be adeguate for most networks However the values may be modified to configure N Form behavior for a specific environment If you have any guestions about a parameter please contact ADTRAN Technical Support before modifying its value See Appendix B N Form Parameters for more information on how to modify parameters Collection Offset The Collection Offset parameter specifies the offset from the default primary data collection time of midnight
28. FITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIA BILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation For more information on the Apache Software Foundation please see lt http www apache org gt Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications University of Illinois Urbana Champaign 110 2002 ADTRAN Inc 61950821L1 1C Appendix C License Agreements Sybase Adaptive Server Anywhere Database Server All Sublicense Agreements for the Embedded Runtime Programs shall include substantially the following pro visions 1 The End User is only granted a non exclusive non transferable right to use the Application and Embed ded Runtime Programs for its own internal business purposes The End User may only use the Embedded Runtime Programs with and as part of OEM s Application and is prohibited from using such Embedded Runtime Programs for application development purposes or otherwise outside the scope defined in Sec tion 1 7 of this Agreement The End User s usage of the Application and Embedded Runtime Programs shall be restricted to the licensed Servers and Seats
29. Form web root directory to the user data directory EMailFrom String root The username of the N Form server in the email system for from and security EMailServer String localhost The email server to which to send Event notices CollectionBarrels Integer 16 The number of threads allowed for the server to use during collection 1 96 CollectionOffset String 0 Start of collection time offset in seconds from midnight local time Jars String BaseMiniBlob jar nformReport List of jars for running report generator er jar nformClient jar jaxp jar j cchart451K jar jcpagelayout4 50K jar jctable451K jar jcelem ents450K jar jta mod jar parser jar 96 2002 ADTRAN Inc 61950821L1 1C Appendix B N Form Parameters Name Type Default Value Definition JarDir Flag jars The path from the N Form web root directorytothejavaarchivesdirectory ReinitializeService Flag FALSE Force N Form service to reload configuration files not needed StopService Flag FALSE Stops the registered NT service not needed StartService Flag FALSE Starts the registered NT service not needed UnregisterService Flag FALSE Removes N Form from the NT services registry not needed RegisterService Flag FALSE RegistersN FormasanNT service RuninShell Flag FALSE To run from the command line not needed DataBaseEngine Path Sybase win32 dbeng7 exe ThepathnameoftheSybase
30. OOOO Serial Number 61950821L1 1C 2002 ADTRAN Inc 19 Chapter 2 Installing and Using N Form 3 Enter the required information and click SUBMIT The page returns the license key 3 Adtran N Form Network Managment System Microsoft Internet Explorer B ale ator pl nodeid 00e02931 a32d amp productid 1950821L2 amp ncommandsn 1234567890 amp cmd createaccountat Generated License Key Here is the input Server ID 006029313324 Product ID 195082112 Serial Number 1234567890 Here is the generated key NCommand 2042f969d7ac0a831701f029da22d933 4 Print this information and save it for future reference 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager ABOUT THIS CHAPTER This chapter describes the N Command Network Manager CONTENTS Topic Page Network Manager 22 Searching for a Node in the Network Map 24 Editing Device Attributes 30 Event Notification by Email 31 Telnet 34 Data Collection 35 61950821L1 1C 2002 ADTRAN Inc 21 Chapter 3 N Command Network Manager NETWORK MANAGER La The GUI for the Network Manager is based on a hierarchical tree navigational structure This topology tree interface allows at a glance high level network health monitoring with the ability to quickly drill down to detailed device configuration and real time troubleshooting diagnostics Starting the N Command Network Manager 1 Log on to your pers
31. P SETUP If an SNMP server agent has not been installed on your computer you must install it before installing N Form The N Form setup program will determine whether this software is on the target computer and prompt the user to install it if necessary The SNMP files are found on the Windows NT installation disks If you install SNMP from your Windows NT disks the installation replaces some of the files that are updated by the required service packs Therefore it is necessary to reinstall the service pack following the SNMP installation 8 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form ie Installing the SNMP Service 1 From the Start Menu choose START gt SETTINGS gt CONTROL PANEL gt NETWORK E Reflection NFS Client Bl RPC Configuration Bl Server amp Workstation 2 Select the SERVICES tab 3 Click ADD 4 Select SNMP SERVICE from the list 5 Click OK if the SNMP software exists on a local disk or select HAVE Disk to load from the installation disks 6 Reboot the computer 7 Reinstall Service Pack 3 or greater INSTALLATION PROCEDURES The N Form installation CD ROM contains the N Form server and related software The installation program copies the necessary files from the disk onto the user s hard drive The program installs the Apache web server Sybase Adaptive Server Anywhere database server and ADTRAN N Form server The installation program giv
32. Parameters for more information Any other web server using the same port as N Form will interfere with the N Form operation 9 Wait while the Sybase database server is started by N Form as a background application 61950821L1 1C 2002 ADTRAN Inc 11 Chapter 2 Installing and Using N Form UNINSTALLATION PROCEDURES The N Form uninstallation script should be used if it is necessary to uninstall the N Form server lt Uninstalling the N Form Server 1 Click on the link in the START MENU gt PROGRAMS gt N FORM folder that reads UNINSTALLING N FORM 2 After the uninstallation is complete if the UnInstallShield makes a DETAILS button active click on it to display a list of files or folders that were not deleted Any files generated by N Form such as the database file and user reports will not be deleted by the Uninstallation script These files must be manually deleted by the user 3 Delete any folders or files that may be left behind after the UnInstallShield is complete 12 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form LOGIN PROCEDURES The default user preconfigured with N Form is the Administrator account with username root and default password password This account may be used to set up additional users and perform other administrative tasks see Chapter 7 N Form Administration When a new user is created by the N Form Administrator their default pa
33. Technical Data and Computer Software clause at 252 227 7013 If software is being acquired by or on behalf of the U S Government or by a U S Government prime con tractor or subcontractor at any tier then the Government s rights in Software and accompanying docu mentation will be only as set forth in this Agreement this is in accordance with 48 CFR 227 7201 through 227 7202 4 for Department of Defense DOD acquisitions and with 48 CFR 2 101 and 12 212 for non DOD acquisitions Contractor manufacturer is ADTRAN Inc 901 Explorer Blvd Huntsville Alabama 35806 61950821L1 1C 2002 ADTRAN Inc 105 Appendix C License Agreements Sun Microsystems Inc Binary Code License Agreement READ THE TERMS OF THIS AGREEMENT AND ANY PROVIDED SUPPLEMENTAL LICENSE TERMS COLLECTIVELY AGREEMENT CAREFULLY BEFORE OPENING THE SOFTWARE MEDIA PACKAGE BY OPENING THE SOFTWARE MEDIA PACKAGE YOU AGREE TO THE TERMS OF THIS AGREEMENT IF YOU ARE ACCESSING THE SOFTWARE ELECTRONICALLY INDICATE YOUR ACCEPTANCE OF THESE TERMS BY SELECTING THE ACCEPT BUTTON AT THE END OF THIS AGREEMENT IF YOU DO NOT AGREE TO ALL THESE TERMS PROMPTLY RETURN THE UNUSED SOFTWARE TO YOUR PLACE OF PURCHASE FOR A REFUND OR IF THE SOFTWARE IS ACCESSED ELECTRONICALLY SELECT THE DECLINE BUTTON AT THE END OF THIS AGREEMENT 1 LICENSE TO USE Sun grants you a non exclusive and non transferable license for the internal use only of the accompanying software and d
34. a is discarded from the database The process by which the data is rolled up is dependent on the specific type of data being manipulated The available rollup options are shown in the table below Rollup Type Each rollup value takes the value of the SUM Sum of all values within each rollup interval AVG Average of all values within each rollup interval 61950821L1 1C 2002 ADTRAN Inc 65 Chapter 6 N Spect Report Manager Rollup Type Each rollup value takes the value of the MAX Maximum value within each rollup interval MIN Minimum value within each rollup interval TIME Start time of the rollup interval NONE Last datapoint in the rollup interval The report manager uses the same logic to manipulate the data for each report with the additional rollup intervals of days to weeks weeks to months and months to quarters The report manager produces the reports using the data stored in the database Therefore the rollup or archiving of the database has a bearing on the data resolution available for reporting Data may be rolled up from higher frequency data to lower frequency but is not interpolated from lower frequency data to higher frequency Therefore a yearly report cannot be created with only interval data because only 30 days of interval data are stored in the database The available report intervals and corresponding data resolutions are shown below All times are referenced to N Form Server local time 66
35. a user who only receives critical severity events would not be notified of events with lesser severity Email notification is dependent on the network s local mail server Some servers are configured to send email only inside their local domain and N Form event notification would therefore have the same limitation The N Form mail server is configured in the Server Administration Tool see Chapter 7 N Form Administration amp Configuring Event Notification 1 Select the node N 2a Choose NODE gt EDIT Alternately 2b Right click on a device and choose EDIT from the popup menu The Edit dialog appears FE dit 10 12 200 2 SNMP attributes Comments Notification Event Severity Email Addresses csmith adtran com OK Apply Cancel avaappetwindow SSS 3 Click the NOTIFICATION tab 32 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager 4 Select the notification EVENT SEVERITY level from the drop down menu NONE UNKNOWN NORMAL WARNING MINOR MAJOR CRITICAL 5 Enter valid EMAIL ADDRESSES in the panel below the severity menu These email addresses can be in any form accepted by the local mail server In addition to the typical user domain form some email servers are set up to accept just the username or other aliases to represent users and groups of users Refer to your email server documentation for clarification of accepted address forms 6 Clic
36. alization file 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE 84 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration NETWORK EVENT NOTIFICATION This panel configures the N Form server to notify specified users via email when network level events are encountered Event notification for network level events can only be configured with the Administration Tool Event notification for nodes and individual devices is configured in the Network Manager see Chapter 3 N Command Network Manager Event notification severity falls through to each higher level of criticality For example a user who receives minor severity events would also be notified of events of major and critical severity but a user who only receives critical severity events would not be notified of events with lesser severity Email notification is dependent on the network s local mail server Some servers are configured such that they cannot send email outside their local domain and N Form event notification would therefore have the same limitation The N Form email server configuration is discussed above ie Configuring Network Event Notification 1 Start an N Form Server Administrator 2 Select the SERVER Tab The Server Settings dialog appears FE N Form Server Settings File Help Users Server Default SNMP Network Utilization Email Configuration Event History EMail AddresselNON
37. allows the N Form administrator to set up and manage users and to configure the N Form Server Each user is allowed exclusive access to their own data and reports THE N COMMAND STRUCTURE The N Command client module is made up of three parts Network Manager Element Manager Event Viewer Network Manager The Graphical User Interface GUI for the Network Manager is based on a hierarchical tree navigational structure This topology tree interface allows at a glance high level network health monitoring with the ability to quickly drill down to detailed device configuration and real time troubleshooting diagnostics The Network Manager enables each device to send a message to an e mail account or alphanumeric pager to alert users of high priority events N Form uses a manually initiated discovery feature to quickly and accurately poll the entire network to locate all Simple Network Management Protocol SNMP accessible devices The discovery feature may be used to discover a single device a subnet or the entire network Once initiated the N Form 2002 ADTRAN Inc 61950821L1 1C Chapter 1 Introduction discovery populates the topology tree with device types names and addresses The Network Manager is discussed in greater detail in Chapter 3 N Command Network Manager Element Manager Once the Network Manager discovery is complete the network devices may be configured and diagnosed using the N Command
38. anager set however it is advantageous to ensure that each device s clock is set correctly when the device is configured To speed the data collection process data may be collected simultaneously from multiple devices The number of simultaneous collections is set by the Server Administration Tool and is discussed in Chapter 7 N Form Administration The default value is 16 and the valid range is 1 to 96 However adding additional simultaneous collections also increases the amount of network bandwidth consumed by the collection process There will be some point beyond which the additional network traffic caused by adding additional collections will offset any speed gain DATA ARCHIVING AND ROLLUP Data is stored internally in each device at some device specific interval typically 5 to 30 minutes This raw data referred to here as interval data from the device is collected by the N Form server and stored in the database As the data ages and becomes less relevant the interval data is archived or rolled up into larger intervals in order to decrease the amount of data which must be stored Typically the highest frequency data is stored for 30 days On the 31st day this oldest interval data is rolled up from interval to hourly data For example if the device data is stored at 5 minute intervals then there will 12 datapoints in each hourly interval Eventually this hourly data will be rolled up to daily data After one year daily dat
39. any proprietary legends or notices contained in or on the Redistributables d you only distribute the Redistributables pursuant to a license agreement that protects Sun s interests consistent with the terms contained in the Agreement and e you agree to defend and indemnify Sun and its licensors from and against any damages costs liabilities settlement amounts and or expenses including attorneys fees incurred in connection with any claim lawsuit or action by any third party that arises or results from the use or distribution of any and all Programs and or Software Java Technology Restrictions You may not modify the Java Platform Interface JPI identified as classes contained within the java package or any subpackages of the java package by creating addi tional classes within the JPI or otherwise causing the addition to or modification of the classes in the JPI In the event that you create an additional class and associated API s which i extends the functionality of a Java platform and ii is exposed to third party software developers for the purpose of developing additional software which invokes such additional API you must promptly publish broadly an accurate specification for such API for free use by all developers You may not create or authorize your licensees to create additional classes interfaces or subpackages that are in any way identified as java javax sun or similar convention as specified by Sun in any cl
40. appears Discovering node 10 12 200 240 Percent complete The Discovery status dialog displays the progress of the discovery A status bar at the bottom of the Network Manager indicates that a discovery is running and shows the number of simultaneous discoveries being used When a discovery is complete the requested device dynamically appears in the network map See Chapter 7 N Form Administration for more information on configuring the number of simultaneous discoveries to use for the discovery process 26 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager S Discovering a Range of Devices 1 Select THE NETWORK at the top of the network map 2 Click the Discover button on the toolbar or choose NODE gt Discover The Discovery dialog appears Discover network Operations SNMP Properties Single node Start Address 10 12 200 1 10 12 200 20 Use mask End Address Read Community I uk Define range Write Community private Timeout Retries Use SNMP Defaults ri 3 Select the DEFINE RANGE radio button Select the USE SNMP DEFAULTS checkbox or enter SNMP properties 5 Enter START ADDRESS 6 Enter END ADDRESS 7 Click START The Discovery status dialog appears Discovering network 10 12 2 0 mask 255 255 255 0 Percent complete The Discovery status dialog displays the progress of the discovery A
41. ass file naming convention 108 2002 ADTRAN Inc 61950821L1 1C Appendix C License Agreements 4 Trademarks and Logos You acknowledge and agree as between you and Sun that Sun owns the Java trademark and all Java related trademarks service marks logos and other brand designations including the Coffee Cup logo and Duke logo Java Marks and you agree to comply with the Sun Trademark and Logo Usage Requirements currently located at http www sun com policies trademarks Any use you make of the Java Marks inures to Sun s benefit 5 Source Code Software may contain source code that is provided solely for reference purposes pursuant to the terms of this Agreement Source code may not be redistributed 6 Termination Sun may terminate this Agreement immediately should any Software become or in Sun s opinion be likely to become the subject of a claim of infringement of a patent trade secret copyright or other intellectual property right 61950821L1 1C 2002 ADTRAN Inc 109 Appendix C License Agreements The Apache Software License Version 1 1 Apache web server is a trademark of The Apache Software Foundation Copyright 2000 The Apache Soft ware Foundation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of c
42. ation Please verify the information is correct and Confirm Software Product Id 195082112 Server ID 00e02931332d Serial Number 1234567890 First Name Chris Last Name Smith Company ADTRAN Address 301 Explorer Boulevard City Huntsville State Province AL _ Zip Postal Code 35814 4000 Country USA Phone Number 256 963 8000 EMail Address smith adtran com Please enter a password for use when modifying your registration information Password fas Repeat Password EE O O E If you have previously registered this server id or have had an error in registering other than from submitting incomplete information please use the manual entry form 2 Verify the information and click CONFIRM The registration process retrieves a license key and stores the key in the local N Form database The registration information and the license key are displayed on the successful registration page 2 Adtran N Form Network Managment System Microsoft Intemet Explorer ApIRAn License Key Successfully Sent to N Form Server Thank you for registering this product These are the values that you or the system provided Server ID 00e02931a32d Product ID 1950821L2 Serial Number 1234567890 Product License 2042f969d7ac0a831701f029da22d93a Please print or save this frame for your records Return to N Form Login J Applet stated TT 3 Print this information and save it for future ref
43. chase receipt EXCEPT AS EXPRESSLY WARRANTED HEREIN THE SOFTWARE IS PROVIDED AS IS WITHOUT WAR RANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR POSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU ADTRAN DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE PRO GRAM WILL BE UNINTERRUPTED OR ERROR FREE OR THAT PROGRAM S DEFECTS WILL BE CORRECTED 104 2002 ADTRAN Inc 61950821L1 1C Appendix C License Agreements 6 LIMITATION OF LIABILITY ADTRAN s entire liability and your sole remedy under this License is at ADTRAN s option either a return of payment as evidenced by a copy of your purchase receipt or b replacement of media not meeting ADTRAN s Limited Warranty IN NO EVENT WILL ADTRAN OR ITS VENDORS BE LIABLE FOR ANY DIRECT CONSEQUENTIAL PUNITIVE OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS INFORMATION OR USE EVEN IF ADTRAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 7 Governing Law This Agreement is governed by the laws of the State of Alabama 8 U S Government Restricted Rights The Software and documentation is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subdi vision b 3 ii of The Rights in
44. d P O Box 140000 Huntsville AL 35814 4000 Phone 256 963 8000 2002 ADTRAN Inc All Rights Reserved Printed in U S A ii 2002 ADTRAN Inc 61950821L1 1C Pre Sales Induiries and Applications Support Please contact your local distributor ADTRAN Applications Engineering or ADTRAN Sales Applications Engineering 800 615 1176 Sales 800 827 0807 Post Sale Support Please contact your local distributor first If your local distributor cannot help please contact ADTRAN Technical Support and have the software license key available Technical Support 888 4ADTRAN The Custom Extended Services ACES program offers multiple types and levels of service plans which allow you to choose the kind of assistance you need For guestions call the ACES Help Desk ACES Help Desk 888 874 2237 Return and Replacement If your N Form distribution is damaged or defective please contact Technical Support at 888 4ADTRAN Technical Support will coordinate with the Custom and Product Service CAPS department to issue an RMA number Identify the RMA number clearly on the package below address and return to the following address ADTRAN Customer and Product Service 901 Explorer Blvd Huntsville Alabama 35806 RMA 61950821L1 1C 2002 ADTRAN Inc iii Training The Enterprise Network EN Technical Training offers training on our most popular products These courses include overviews on product features and func
45. d collection will not affect the automatically scheduled data collection time N Form stores the time of each collection in the database and only collects the data stored in the device since its last collection time therefore the forced collection will not cause any duplication of data in the database lt Forcing the Collection of a Selected Device 1 Select a device in the network map 2 Select NODE gt COLLECT DATA 61950821L1 1C 2002 ADTRAN Inc 35 Chapter 3 N Command Network Manager 36 2002 ADTRAN Inc 61950821L1 1C Chapter 4 N Command Element Manager ABOUT THIS CHAPTER CONTENTS This chapter describes the N Command Element Manager Topic Page N Command Element Manager 38 Viewing a Device 40 Status Polling 41 Configuring a Device 42 Charts and Tables 42 61950821L1 1C 2002 ADTRAN Inc 37 Chapter 4 N Command Element Manager N COMMAND ELEMENT MANAGER Once the Network Manager discovery is complete the network devices may be configured and diagnosed using the N Command Element Manager The Element Manager polls the devices at regular intervals for their latest configuration and status data As each device is configured or diagnosed the Element Manager displays a graphical representation of the appropriate front and rear panels showing the current state of status LEDs and installed option cards The user can modify any SNMP updateable configuration parameter and view the
46. data stored in the device The Element Manager is accessed from within the Network Manager and may be started four different ways Starting the Element Manager 1 Select a device to view from the network map 2a Right click the selected device and choose View from the popup menu Alternately 2b Click the VIEW button on the toolbar 2c Choose NODE gt VIEW 2d Double click the device on the network map 38 2002 ADTRAN Inc 61950821L1 1C Chapter 4 N Command Element Manager An Element Manager appears 310 12 2 5 TSU 1 File View Help Device View Panel Configuration Selector Configuration Panel Panel The Element Manager contains three panels The upper device view panel shows a graphical representation of the selected device The left configuration selector panel shows an expandable tree of information about the selected device The device name or IP address if not defined in the Domain Name Server appears at the top of the tree Below the name are expandable folders of information about the selected device The folders vary depending on the device type and installed options As the folders are expanded and a configuration selector is chosen the corresponding information is displayed in the right configuration panel Each configuration panel may be undocked by clicking the UNDOCK button below the folder list on the left and moved anywhere on the screen thus freeing the
47. e icons to expand or close a segment of the network The network is expanded to reveal nodes the nodes are expanded to reveal individual devices and the devices are expanded to reveal accessory cards The tree structure can also be completely expanded or collapsed by selecting WINDOW gt EXPAND ENTIRE TREE or WINDOW gt COLLAPSE ENTIRE TREE The tree is updated automatically to reflect the current state of the network The tree can be refreshed manually by choosing WINDOW gt RELOAD TREE The current display state of each node in the network map may be manually saved at any time by the user This saved display state can then be restored allowing the user to view a particular part of the network map without having to navigate back to the same display state each time they log in The network map can be filtered to display only ADTRAN devices by selecting WINDOW gt ViEW ADTRAN DEVICES Once this option is selected the menu item becomes WINDOW gt VIEW ALL DEVICES and is used to switch back to the all device view When switching between ADTRAN only and all device views the last stored display state for each view is restored Saving Restoring the State of the Network Map Device Tree 1 Choose FILE gt SAVE SETTINGS to save a State or choose FILE gt RESTORE SETTINGS to restore from a saved state Four menus appear at the top of the Network Manager screen Below the menus is a toolbar containing shortcuts to the most frequently used
48. e offset is seconds from midnight and must have a value between 86400 The default value is zero The offset may be entered in the following formats seconds MM SS HH MM SS e g 3600 60 00 01 00 00 all represent 1 AM local time The other collection times during the day are relative to the primary collection time For example if the primary collection time is 1 AM then a device which is collected four times a day will be collected at 1 AM 7 AM 1 PM and 7 PM The total collection time for each device is limited to one hour If the collection is not completed within this time collection will cease for that device until the next collection time arrives This time limit prevents a slow segment of the network from tying up the collection resources and causing data to be lost in responsive segments due to being deleted from the buffers before being collected The timestamps stored in the devices are based on the device s internal clock As the data is stored in the database an offset is added to compensate for differences between the device s local time and the N Form server s local time and the resulting timestamps are converted to Coordinated Universal Time UTC This offset compensates for devices that are in different time zones and for the effects of Daylight Savings time The offset also compensates for devices on which the internal clock is incorrectly 64 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report M
49. e used during discovery in order to discover devices which have non default SNMP properties such as read community write community names timeout and retry values To speed the device discovery process multiple devices may be discovered simultaneously The default value is 32 and the values range from 1 to 64 However adding additional simultaneous discoveries also increases the amount of network bandwidth consumed by the discovery process There will be some point beyond which the additional network traffic caused by adding additional discoveries will offset any speed gain The number of simultaneous discoveries is set by the Server Administrator see Chapter 7 N Form Administration 61950821L1 1C 2002 ADTRAN Inc 25 Chapter 3 N Command Network Manager lt Discovering a Single New Device ay 1 Select THE NETWORK at the top of the network map LS 2 Click the DISCOVER button on the toolbar or choose NODE gt DISCOVER The Discovery dialog appears Discover network Operations SNMP Properties Node 10 12 200 20 End Address l Single node Use mask Read Communi Define range ity Write community Timeout Retries Use SNMP Defaults ri 3 Select the SINGLE NODE radio button Select the USE SNMP DEFAULTS checkbox or enter SNMP properties 5 Enter the address for the single device in the NODE entry field 6 Click START The Discovery status dialog
50. eb page of each user in the report s receiver list as shown below These reports are accessed by clicking on the report title hyperlink which opens the report in a client browser window using the Adobe Acrobat plugin The report may be saved or printed using the Acrobat plugin EE P ed E hp 10 14 1 46 die Wed Dec 10 42 35 6 Generated Reports for csmith Date TD Wed Dec 6 2000 00 05 21 TD Tue Dec 5 2000 00 05 34 Exported Data for csmith Date 7 Mon Dec 4 2000 18 10 41 Mon Dec 4 2000 18 10 56 7 Mon Dec 4 2000 18 11 04 72 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager Deleting a Report from the Personal Web Page 1 Log in to your personal web page 2 Click the check box on the left to select the desired reports 3 Click DELETE lt Viewing Deleting a Scheduled Report 1 Start the Reporter 2 Select SCHEDULED gt SCHEDULED REPORTS The Manage Reports dialog appears This dialog shows a list of available reports to manage Ei Manage Reports Available Reports To Manage report 1 Fos 3 Select the desired report from the list 4 Click VIEW to view the fully expanded report configuration in a Report Manager or click DELETE to delete the report con figuration and unschedule the report Editing a Scheduled Report 1 Start the Reporter 2 Select SCHEDULED gt SCHEDULED REPORTS The Manage Reports dialog appears T
51. echnical data delivered under this Agreement are subject to US export control laws and may be subject to export or import regulations in other countries You agree to comply strictly with all such laws and regulations and acknowledge that you have the responsibility to obtain such licenses to export re export or import as may be required after delivery to you 8 U S Government Restricted Rights If Software is being acquired by or on behalf of the U S Govern ment or by a U S Government prime contractor or subcontractor at any tier then the Government s rights in Software and accompanying documentation will be only as set forth in this Agreement this is in accordance with 48 CFR 227 7201 through 227 7202 4 for Department of Defense DOD acquisitions and with 48 CFR 2 101 and 12 212 for non DOD acquisitions 9 Governing Law Any action related to this Agreement will be governed by California law and controlling U S federal law No choice of law rules of any jurisdiction will apply 10 Severability If any provision of this Agreement is held to be unenforceable this Agreement will remain in effect with the provision omitted unless omission would frustrate the intent of the parties in which case this Agreement will immediately terminate 11 Integration This Agreement is the entire agreement between you and Sun relating to its subject matter It supersedes all prior or contemporaneous oral or written communications proposals represe
52. elect the USERS tab 3 Click CREATE The Create User dialog appears F Create User esmith Chris Smith All Areas E Mail Address Location Comments csmith adtran com Huntsville a user comment Apply Cancel 4 Enter user information User information consists of LOGIN unique login name required NAME user s name optional EMAIL ADDRESS user s email address optional LOCATION user s physical location optional COMMENTS notes optional 5 Choose user AccEss LEVEL from the drop down menu PERSONAL SETTINGS ONLY allows access only to User Set tings Tool NO REPORT GENERATION OR ADMINISTRATION adds access to Network Manager Element Manager and Event manager to the privileges above NO ADMINISTRATION adds access to the N Spect Report Man ager to the privileges above ALL AREAS allows full access to all N Form modules includ ing Administration Tool 61950821L1 1C 2002 ADTRAN Inc 91 Chapter 7 N Form Administration 6 Click APPLY to create the user with default password pass word and return to the Server Administrator or click CAN CEL to discard changes and return to the Server Administrator lt Deleting a User 1 Start an N Form Server Administrator 2 Select the Users Tab 3 Select a user 4 Click DELETE N FORM USER SETTINGS lt Starting the N Form User Settings Tool 1 Log on to your
53. em RAM ch 30P sets the upper limit for automatic growth of the database server cache size to 30 of the system RAM A large database server cache will increase the performance of the database and speed up the retrieval of information by the N Form server However other applications and processes on the server computer also compete for system resources Systems with limited resources will experience a marked decrease in overall performance when available physical RAM drops below 5MB In addition to basic system processes the N Form server application and any other running applications each client using N Form requires resources on the server computer The amount of available physical RAM on the server computer effectively limits the number of clients that can access the N Form server at any given time Thus the larger the database cache on the server computer the fewer clients can be supported If many clients must be supported the size of the database cache must be reduced along with a corresponding tradeoff in database performance 88 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration The greatest demand for available RAM from the clients is during report generation When a client is generating a complex report up to 16 MB of RAM are reguired on the server computer In order for clients to be able to simultaneously generate reports 16 MB of free physical RAM per client should be available on the server comput
54. engine gp 4096 c 10P cl 10P ch 30P DataBasePath Path Thepathtothe Sybase database TrapDays Integer 30 The number of days before traps are automatically deleted PollFreq Integer 5 The time in minutes between discovered node status checks SNMPRetries Integer 2 The number of retries for SNMP and discovery requests SNMPTimeout Integer 5000 The time in milliseconds to wait for response from SNMP ordiscovery SNMPWrite String private TheSNMPwritecommunitystring SNMPRead String public TheSNMPcommunitystring PingFailureThreshold Integer 2 The minimum consecutive ping failures that will generate a trap PingTrapLogging Boolean True To log ping results as a trap DiscoveryBarrels Integer 32 The number of threads allowed for the server to use during discovery 1 64 NFormWebPort Integer 80 N Form web server port NFormWebDir Path Apache htdocs nform LocationofN Formwebdirectory NotifyLogLevel Integer 48 The detail level of information being logged to a notification procedure such as the NT event log EchoLogLevel Integer 60 The detail level of information being displayed in shell output 61950821L1 1C 2002 ADTRAN Inc 97 Appendix B N Form Parameters Name Type Default Value Definition LogLevel Integer 60 The detail level of information being written in the log file PrintHelp Flag FALSE Displaysthisinformation notneeded LoggerControl Boolean TRUE TRUE enables
55. eport details congestion in the network in both the transmit and receive directions Congestion in the Frame 58 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager Relay network when the throughput of the PVC is below the CIR may indicate a Service Level Agreement violation Under normal conditions congestion in the Frame Relay network should only occur when the throughput of the PVC exceeds the CIR PVC Burst Rate The PVC Burst Rate report indicates the amount of time per interval that the PVC transmits or receives data at a rate above the CIR PVC Efficiency The PVC Efficiency report displays how efficiently the PVC is operating by measuring round trip delay and packet loss If packets are being dropped in the network when the PVC throughput is below the CIR the network may be congested PVC Protocol Distribution The PVC Protocol Distribution Report indicates how the Layer 3 protocols are distributed over the selected PVC Graphs are shown for the transmit and receive direction APPLICATIONS REPORTS Top Applications by Utilization This report shows the top applications present on the selected PVC as a percentage of bandwidth utilization relative to CIR This report is used to find top application bandwidth consumers on the PVC Note that utilization in the transmit and receive directions for an application may not be the same because the bandwidth use may not be bi directional 61950821L1 1
56. er The available physical RAM is reported on the Performance tab of the Windows Task Manager In the example shown below in the box labeled Physical Memory K there is 228916K or 223 5MB of total physical RAM and 83892K or 81 9 MB of free physical RAM on the system Therefore this system will support up to 81 9 5 16 clients simultaneously generating reports E windows Task Manager so File Options View Help r CPU Usage Fr CPU Usage History Applications Processes i MEM Usage r Memory Usage History m Totals Physical Memory K Handles 5624 Total 228916 Threads 382 Available 83892 Processes 35 System Cache 83188 m Commit Charge K _ Kernel Memory K Total 168864 Total 31632 Limit 503068 Paged 21892 Peak 215996 Nonpaged 9740 Processes 35 CPU Usage 0 Mem Usage 168864K 503068K XN 61950821L1 1C 2002 ADTRAN Inc 89 Chapter 7 N Form Administration Changing the Database Engine parameter 1a Change the value of the Windows system environment vari able NFORM DATABASE ENGINE to the desired value Alternately 1b Edit the engine entry in the database section of the initializa tion file prior to starting the N Form server database engine value 90 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration USER ADMINISTRATION ie Creating a User 1 Start an N Form Server Administrator 2 S
57. erence 61950821L1 1C 2002 ADTRAN Inc 17 Chapter 2 Installing and Using N Form lt a The registration process described above automatically generates the license key and places it in the local database The administrator may also manually register N Form If N Form has previously been registered but needs to be re registered because for instance the database file containing the license key has been deleted or damaged or if the administrator wishes to manually generate a license key the administrator must manually register N Form Manually Registering N Form 1 On the registration page click MANUAL ENTRY The manual registration page appears FJ Adtran N Form Network Managment System Microsoft Internet Explorer N Form Software License Registration Contact ADTRAN to obtain a valid license and enter the appropriate information below ADTRAN N Form License Registration Page or Contact ADTRAN Technical Support Page If you have received a PERMANENT license use this form Software Product Id 195082112 Server ID 00e02931a32d Serial Number License Key If you have received a TEMPORARY license use this form Temporary License Key 7 2 Enter the required information If N Form has previously been registered enter the serial number and the license key shown on the original confirma tion page from your records or enter the serial number and a manually generated license key see Manually Ge
58. ery is complete the requested subnet and all corresponding devices dynamically appear in the network map See Chapter 7 N Form Administration for more information on configuring the number of simultaneous discoveries to use for the discovery process 28 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager Rediscovering a Node 1 Select a node in the network map 2 Click the Discover button on the toolbar or choose NODE gt DISCOVER The Discovery dialog appears with the required OPERATIONS and SNMP Properties for the selected device filled in Discover network Operations SNMP Properties Single node Node 10 12 200 20 Use mask End Address Read Community 2 Define range Write Community Timeout Retries Use SNMP Defaults ri 3 Click START The Discovery status dialog appears Discovering node 10 12 200 240 Percent complete Cancel 61950821L1 1C 2002 ADTRAN Inc 29 Chapter 3 N Command Network Manager LOC Deleting a Node from the Device Map 1 Select a node 2 Click the DELETE button on the toolbar or choose NODE gt DELETE The Delete dialog appears Delete TSU IQ Choose type of delete operation Archive Permanent OK CANCEL 3 Select the delete option ARCHIVE or PERMANENT button The delete PERMANENT option removes the node from the network map and
59. es the option of installing the database files and program files in different directories 61950821L1 1C 2002 ADTRAN Inc 9 Chapter 2 Installing and Using N Form lt Installing the N Form Server 1 Insert the N Form CD ROM and wait for the installation pro gram to autorun To manually start the installation from the Start Menu choose RUN and type the drive letter of the CD ROM followed by a colon then type setup exe For example if your CD ROM has been assigned drive letter D type D setup exe 2 Wait while the installation program checks for required soft ware The installation program makes several checks to verify that your system is ready to install N Form The program first checks to verify that the system has Windows NT Service Pack 3 or greater installed Next the program verifies that the system has the SNMP services installed If SNMP is not present you must install it before installing N Form see instructions above Finally the program checks to see that the JRE is installed If the JRE is not present the program automatically starts the installation program for the JRE and the user should follow the prompts to complete the installation The user may cancel the JRE installation if desired but the report generation features of the N Form product suite will not be available 3 Accept the licensing agreement 4 Choose the destination folder The destination folder will contain the following insta
60. etwork s local mail server Some servers are configured to send email only inside their local domain and N Form event notification would therefore have this same limitation This parameter is of type String and the default value is localhost Configuring the EMail Server Hostname parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab The Server Settings dialog appears F N Form Server Settings Default SNMP Network Utilization Email Configuration Event History Network Event Notification 1 Use default values from initialization file Mail Server Hostname localhost From Address root 3 Click EMAIL CONFIGURATION in the left Server Settings selec tor panel 4 Enter MAIL SERVER HOSTNAME or click the checkbox to use the values from the initialization file 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE 82 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration EMail From Address The EMail From Address parameter specifies a valid email account username for the N Form server on the mail server used to send email This parameter is of type String and the default value is root Configuring the EMail From Address parameter 1 Start an N Form Server Administrator 2 Select the SERVER tab The Server Settings dialog appears F N Form Server Settings File Help
61. functions The tool bar may be repositioned by 61950821L1 1C 2002 ADTRAN Inc 23 Chapter 3 N Command Network Manager La dragging the knurled handle on the leftmost end of the bar The toolbar may be anchored horizontally or vertically on the top bottom or left right side of the window or it may be unlocked and positioned anywhere on the screen AeA Searching for a Node in the Network Map This feature allows the user to search for a particular address in the network map The search dialog can be accessed two ways described in the steps below 1 Click the SEARCH button on the toolbar or choose NODE gt SEARCH The Node search dialog appears amp Node search Address to search em 10 12 200 25 2 Type in the IP address or name you wish to search for and click SEARCH The network map will open to display the desired address if it is available 24 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager DISCOVERY N Form s discovery feature polls the network to seek and find SNMP accessible devices N Form can discover a single device given the device address a range of devices given a starting device address and ending device address or a subnet given the subnet address and subnet mask N Form s discovery populates the network map with the address device type name and current status of each device The user may predefine SNMP properties to b
62. his dialog shows a list of available reports to manage Ei Manage Reports Available Reports To Manage report 1 61950821L1 1C 2002 ADTRAN Inc 73 Chapter 6 N Spect Report Manager Select the desired report from the list Click View The report will appear fully expanded in the Report Manager Select the report in the Manage Reports dialog and click DELETE Navigate in the Reporter window and make the desired changes Click SCHEDULE REPORT to reschedule the updated report 74 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration ABOUT THIS CHAPTER This chapter describes the N Form configuration parameters and Administration Tools CONTENTS Topic Page N Form Administration Tool 76 Default SNMP Parameters 71 Discovery Parameters 80 Data Collection Parameters 81 Email Parameters 82 Event Log Parameters 84 Network Event Notification 85 Other Parameters 87 User Administration 91 N Form User Settings 92 61950821L1 1C 2002 ADTRAN Inc 75 Chapter 7 N Form Administration N FORM ADMINISTRATION TOOL La N Form contains administration tools for managing users passwords and server configuration parameters Each N Form user account has a password and account privileges which control access to N Form modules Each user has their own personalized web site on which to view their scheduled reports and saved charts and data A user must use the
63. ick the check boxes to select the desired alert levels to view 4 Click OK Only events of the selected alert levels will appear in the Event Viewer 61950821L1 1C 2002 ADTRAN Inc 49 Chapter 5 N Command Event Viewer Sorting the Events List in the Event Viewer l Start EVENT VIEWER 2 Choose ACTIONS gt SORT and choose a sort option from the list MOST RECENT LEAST RECENT HIGHEST SEVERITY LOWEST SEVERITY ASCENDING NODE NAME DESCENDING NODE NAME ACKNOWLEDGMENT lt Viewing Details about a Specific Event Open an Event Viewer Select a specific event and choose VIEW gt EVENT or double click the specific event The View Event Data dialog appears ET Event Data Source 10 14 1 58 Date Time 10 17 00 12 45 PM Severity Major Message Network LMI is down Ifindex variable not received Acknowledged No Notes added No ox lt Deleting an Event for a Node l Select an event in the Event Viewer or choose ACTIONS gt SELECT ALL to select all events 2 Click DELETE or choose ACTIONS gt DELETE The selected event is cleared from the Events Viewer window All connected clients will see the event deleted 50 2002 ADTRAN Inc 61950821L1 1C Chapter 5 N Command Event Viewer lt Adding or Editing Notes for an Event 1 Click on an event in the Event Viewer to select it 2 Choose VIEW gt Notes An Event Note Editor dialog appears EE ve
64. ification by Email 4 31 Telnet neo EE EE IE RE EE EE EE iets 34 Data Collection Ee Re EE EE De E ek ter Wied Waves Ee 35 Chapter 4 N Command Element Manager sscsscccssssssccsssccessscessscssesesseseeees 37 N Command Element Manager sesse ese ee ee RA GR Re Ge Re ee Re ee Re 38 Viewing a Device ss des Re ee des se GE ee eke ee bee 40 Status Polling ii ee EE de EED em Mosc teas ee Eg 41 Config ring a Devices Ee RE SEN Gee GE AR SR ese ienis iiini ee Be Reg ds 42 Charts and Tables cccccecscssscesscesseeseeceeeescecseseeeeeceseeeseecseceaeeneeeneeeaes 42 Chapter 5 N Command Event Viewer cccsscsssscssscecsscsesccssscccsescesessssesesseseeees 47 Event ASE N N EE ME EE EE 48 Chapter 6 N Spect Report Manager ccsssssssssecsssecesccesccssscccsescesescssesesseseeees 53 N Spect Report Manager iese sees RA ee ee RA RA ee ee ee ee ee ee ee RA 54 61950821L1 1C 2002 ADTRAN Inc v Network Port Reports ss 55 PVC EE EE EE OE EE EE EN 57 Applications Reports us 59 TCP Applications Reports 4 61 N Form Data Collection i ee se ee ER RA RR ee Re Re Re GR RR Ge Re ee 62 Data Archiving and Rollup 4 65 Chapter 7 N Form Administration ses esse ese ee Ee EE Ge EG Ge EG Ge EG GE Ge se Se 75 N Form Administration Tool ese ee AR ee Re Re Re GR RA Ge Re ee 76 Default SNMP Parameters us 77 Discovery Parameters 4 80 Data Collection Parameters esse ee ee RA RA GR Re Ge ee ee ee Re 81 Email Parameters
65. information logging FALSE disables the logging IniFile Path N Form ini The pathname from the installation directory to the initialization file DataDir Path Data The path from the installation directory to the data directory LogsDir Path logs The path from the installation directory to the logs directory BinDir Path bin The path from the installation directory to the executables directory InstallDir Path N Form The path for the N Form product installation 98 2002 ADTRAN Inc 61950821L1 1C Appendix B N Form Parameters CONFIGURING PARAMETER VALUES In addition to a default value each N Form parameter may be specified by one or more of the methods listed below If the parameter may be specified by more than one method the precedence is enforced as shown Precedence highest to lowest N Form Administration value specified in initialization file Admin ENV variable INI Default default value value specified by Administration Tool see Chapter 7 value specified as Windows NT system environmental The table below lists the environmental variable names and entries from the initialization file used to set each of the N Form parameters Name ENV INI DatasetDailyDuration NFORM_DAILY_DURATION Dataset Daily DatasetHourlyDuration NFORM_HOURLY_DURATION Dataset Hourly DatasetRawDuration NFORM_RAW_DURATION Dataset Raw SpecialCode special c
66. k APPLY to enter changes and continue editing or click OK to enter changes and exit 61950821L1 1C 2002 ADTRAN Inc 33 Chapter 3 N Command Network Manager TELNET N Form facilitates telnet access to any device which is telnet capable Access is accomplished by tunneling through the server to the device Multiple telnet sessions may be invoked simultaneously lt Opening a Telnet Session to a Selected Device 1 Select a telnet capable device in the network map 2 Click the TELNET button on the toolbar or choose E NODE gt TELNET A telnet login screen for the device appears Connected to 10 14 1 249 3 Enter the PASSWORD for the selected device 34 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager DATA COLLECTION The N Form server automatically collects performance data stored in the devices in the network map and stores the data in the N Form database This data collection occurs at one or more automatically scheduled times during the day depending on the configuration of each particular device This data collection is discussed in greater detail in Chapter 6 N Spect Report Manager The Report Manager cannot generate or schedule a report for a device until that device has data in the database If the user wants to schedule a report immediately for a device which has just been discovered they must manually force a data collection on that device This force
67. le Help Users Server Default SNMP Network Utilization Email Configuration Event History Network Event Notification C Use default values from initialization file Read Community Write Community Timeout msecs Retries public private Reset Apply 3 Click DEFAULT SNMP in the left server settings selector panel 4 Type the desired string in the space provided or click the check box to use the values from the initialization file 5 Click APPLY to save the new setting or RESET to restore the previous values 6 Click CLOSE 61950821L1 1C 2002 ADTRAN Inc 77 Chapter 7 N Form Administration La SNMP Timeout The SNMP Timeout parameter specifies the default time in milliseconds N Form will wait for a response from SNMP or discovery This parameter is of type Integer and has a default value of 5000 Changing SNMP Timeout Parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab FE N Form Server Settings File Help Users Server Default SNMP Network Utilization Email Configuration Read Community Event History Write Community private Network Event Notification Timeout msees G Retries C Use default values from initialization file public Reset Apply 3 Click DEFAULT SNMP in the left server settings selector panel 4 Drag the slider to set the timeo
68. llations required for the N Form product suite N Form server executable and related files Apache web server version 1 3 12 e Perl version 5 6 0 Sybase Adaptive Server Anywhere version 7 0 5 Choose the database destination folder The N Form database consists of a single file called nform db This file will contain all the historical data stored by N Form The 10 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form database should be installed on a local drive The user is responsible for backing up the database if desired 6 Wait while the installation program configures Perl 7 Wait while the installation program configures Apache 8 The installation program will now start the N Form server and the Apache web server as Windows NT services The following Windows NT services are reguired by N Form ADTRAN N Form Server Apache SNMP Trap Service If you already have Apache installed the existing files will be untouched but the Apache service installed by N Form will be started and will replace the existing service If Apache is subsequently reinstalled it will replace the service started by N Form In other words the most recently installed Apache service will run Other web servers can be installed along with N Form By default N Form s Apache web server utilizes port 80 This port number can be changed by modifying the NFormWebPort parameter see Appendix B N Form
69. n in a new browser window using the Acrobat plugin The user may then save the report as a PDF file or print the report using the Acrobat plugin lt Scheduling a Report 1 Start the Report Manager 2 Select a report from the list of available reports displayed in the Report Selector panel 61950821L1 1C 2002 ADTRAN Inc 69 Chapter 6 N Spect Report Manager The Device Selector panel becomes visible on the right and displays an abbreviated copy of the network map Only devic es that have data in the database and are applicable for the type of report chosen appear in the network map in the Device Se lector panel Select 1 device HilSegmentAddress Device Type Network 9 10141 es 0 14 1 249 TSU lQ 10122 lt lt Cancel Next gt gt 3 Select the desired device from the Network Map in the Device Selector panel and click NEXT If this is a PVC report the PVC Selector panel appears Select multiple PVCs PYC 100 PYC 110 PVC 200 PYC 300 PVC 400 PYC 500 PYC 510 PYC 600 PVC 610 PYC 700 PYC 710 PVC 800 EE 70 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager 4 Ifthe PVC Selector panel is displayed select the desired PVCs and click Next If the report requires user defined parameters such as those required for the exception reports the Report Parameters panel appears Enter Parameters Over Utilization 80 Under Utilization
70. nerating a License Key below If you have been assigned a temporary license key by ADTRAN Technical Support enter it in the space provided 18 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form 3 Click COMMIT PERMANENT KEY to permanently activate the software or click COMMIT TEMPORARY KEY to activate another 30 day license lt Manually Generating a License Key Click MANUAL ENTRY on the main registration screen shown on previous page The manual registration page appears F Adtran N Form Network Managment System Microsoft Internet Explorer MEME E hitp dhogannt adtran com E N Form Software License Registration Contact ADTRAN to obtain a valid license and enter the appropriate information below ADTRAN N Form License Registration Page or Contact ADTRAN Technical Support Page If you have received a PERMANENT license use this form Software Product Id 1950821L2 Server ID 00e02931a32d Serial Number License Key Tf you have received a TEMPORARY license use this form 2 Click on the ADTRAN N Form License Registration Page hyperlink The N Form Key Generator page appears ZJ Adtran N Form Network Managment System Microsoft Internet Explorer 6 Ai Ke RE lt ja 14 1 40 cgi bin keygenerator pl emd logintnadeid O0e02331a3 He N Form Key Generator Enter the below information to generate a valid N Form License Server ID 00e02931a32d Product ip
71. nt Note Editor 3 Enter the desired text 4 Click APPLY to record the note or CLEAR to delete it The date time and username will be appended to the note when it is added to the Event Viewer EiEvent Note Editor an event note lt 10 24 00 2 55 PM root 61950821L1 1C 2002 ADTRAN Inc 51 Chapter 5 N Command Event Viewer 52 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager ABOUT THIS CHAPTER This chapter describes the N Spect Report Manager CONTENTS Topic Page N Spect Report Manager 54 Network Port Reports 55 PVC Reports 57 Applications Reports 59 TCP Applications Reports 61 N Form Data Collection 62 Data Archiving and Rollup 65 61950821L1 1C 2002 ADTRAN Inc 53 Chapter 6 N Spect Report Manager N SPECT REPORT MANAGER The N Spect Report Manager is a historical trend analysis tool built around an intuitive graphical user interface The Report Manager creates easy to read reports based on user selections Reports can be created on demand or can be scheduled to be created automatically at regular intervals based on a 24 hour day business day calendar week business week calendar month guarter or calendar year These scheduled reports are then published to the Generalized Reports section of the users personalized web page N Spect includes a comprehensive set of reports illustrating network trends Reports include exception based reporting point
72. ntations and warranties and prevails over any conflicting or additional terms of any quote order acknowledgment or other communication between the parties relating to its subject matter during the term of this Agreement No modification of this Agreement will be binding unless in writing and signed by an authorized repre sentative of each party For inquiries please contact Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 61950821L1 1C 2002 ADTRAN Inc 107 Appendix C License Agreements JAVATM 2 Runtime Environment Version 1 3 Supplemental License Terms These supplemental license terms Supplemental Terms add to or modify the terms of the Binary Code License Agreement collectively the Agreement Capitalized terms not defined in these Supplemental Terms shall have the same meanings ascribed to them in the Agreement These Supplemental Terms shall supersede any inconsistent or conflicting terms in the Agreement or in any license contained within the Soft ware l License to Distribute Subject to the terms and conditions of this Agreement including but not limited to Section 2 Redistributables and Section 3 Java Technology Restrictions of these Supplemental Terms Sun grants you a non exclusive non transferable limited license to reproduce and distribute the Software in binary code form only provided that you i distribute the Software complete and unmodified only as part of and fo
73. ocumentation and any error corrections provided by Sun collectively Software by the number of users and the class of computer hardware for which the corresponding fee has been paid RESTRICTIONS Software is confidential and copyrighted Title to Software and all associated intellec tual property rights is retained by Sun and or its licensors Except as specifically authorized in any Sup plemental License Terms you may not make copies of Software other than a single copy of Software for archival purposes Unless enforcement is prohibited by applicable law you may not modify decompile or reverse engineer Software You acknowledge that Software is not designed licensed or intended for use in the design construction operation or maintenance of any nuclear facility Sun disclaims any express or implied warranty of fitness for such uses No right title or interest in or to any trademark ser vice mark logo or trade name of Sun or its licensors is granted under this Agreement LIMITED WARRANTY Sun warrants to you that for a period of ninety 90 days from the date of pur chase as evidenced by a copy of the receipt the media on which Software is furnished if any will be free of defects in materials and workmanship under normal use Except for the foregoing Software is provided AS IS Your exclusive remedy and Sun s entire liability under this limited warranty will be at Sun s option to replace Software media or refund the fee paid for Sof
74. ode MaintenanceOffset NFORM_MAINTENANCE_OFF SET maintenance offset UserDir NFORM_USER_DIR directory users EMailFrom NFORM_EMAIL_FROM email from EMailServer NFORM_EMAIL_SERVER email server CollectionBarrels NFORM_COLLECT_BARRELS collection barrels CollectionOffset NFORM_COLLECT_OFFSET collection offset Jars NFORM_JARS Jars jars JarDir NFORM_JAR_DIR directory jars ReinitializeService StopService StartService UnregisterService 61950821L1 1C 2002 ADTRAN Inc 99 Appendix B N Form Parameters Name ENV INI RegisterService RuninShell DataBaseEngine NFORM DATABASE ENGINE database engine DataBasePath NFORM DATABASE PATH database path TrapDays NFORM TRAP DAYS traps days PollFreg NFORM POLL FREQUENCY statuspoller frequency SNMPRetries NFORM_SNMP_RETRIES snmp retries SNMPTimeout NFORM_SNMP_TIMEOUT snmp timeout SNMPWrite NFORM_SNMP_WRITE snmp write_community SNMPRead NFORM_SNMP_READ snmp read_community PingFailureThreshold PingTrapLogging NFORM_PING_THRESHOLD NFORM_PING_LOGGING DiscoveryBarrels NFORM_DISC_BARRELS discovery barrels NFormWebPort NFORM_WEB_PORT NFormWebDir NFORM_WEB_DIR NotifyLogLevel NFORM_NOTIFY_LEVEL EchoLogLevel NFORM_ECHO_LEVEL LogLevel NFORM_LOG_LEVEL PrintHelp LoggerControl logger enabled IniFile NFORM INI DataDir NFORM
75. on relative to the CIR of a particular application and PVC over each interval The report is designed to illustrate how a specific application is consuming bandwidth on an individual PVC 60 2002 ADTRAN Inc 61950821L1 1C Chapter 6 N Spect Report Manager Application Throughput This report illustrates PVC byte throughput rate of a particular application and PVC over each interval The report is designed to illustrate how a specific application is consuming bandwidth on an individual PVC TCP APPLICATIONS REPORTS Application Retransmissions This report shows the amount of packet retransmissions per application on the selected PVC This report is used to find inefficiencies in the network resulting from packet loss congestion or other factors that are limiting the effective throughput of the applications To see a graph of application efficiency in stead of inefficiency use the Application Efficiency report Top Applications Response Time This report shows the response time of the top TCP applications on the selected PVC The report shows the average response time of the top applications on the PVC in order to determine performance by application To determine the individual components of the overall response time for a specified application use the Composite Response Time report Server Delay per Application This report shows the server response time for the top applications on the PVC The server response time
76. onal N Form web site 2 Click the NETWORK MANAGER button on the toolbar at the bottom of the screen A Network Manager appears Network Manager File Node Window Help 648 FH SeamentiAddress Comments The Network 10 12 2 10 12 200 10 12 2001 10 12 200 240 E onboardft Ef onboard 2 310 12 200 150 10 12 2002 1012200158 amp 10 12 200 241 amp 10 12 200 255 E10 12 200 16 amp 10 12 200 17 e 210 12 20018 10220019 2910 12 200 20 TSU 120e 0 1 DBU Interface 0 2 DSX 1 Interface Email Ofline Huntsville Huntsville Huntsville Huntsville Information about the discovered network segments is displayed in four columns in the Network Manager SEGMENT ADDRESS The address of the network device dis played as a domain name or IP address Network segments are represented by an IP address with an asterisk 10 12 1 Device TYPE ADTRAN products for which there are N Form models are displayed by their product name such as TSU IQ 22 2002 ADTRAN Inc 61950821L1 1C Chapter 3 N Command Network Manager ADTRAN products that have not been modeled and non ADTRAN devices have no DEVICE TYPE listed Status Displays whether the device is OFFLINE or has EMAIL notification assigned to it Comments User comments such as the device s physical lo cation The tree structure can be explored by selecting the switches to the left of the nod
77. onditions and the fol lowing disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The end user documentation included with the redistribution if any must include the following acknowl edgment This product includes software developed by the Apache Software Foundation http www apache org Alternately this acknowledgment may appear in the software itself if and wherever such third party acknowledgments normally appear 4 The names Apache and Apache Software Foundation must not be used to endorse or promote prod ucts derived from this software without prior written permission For written permission please contact apache apache org 5 Products derived from this software may not be called Apache nor may Apache appear in their name without prior written permission of the Apache Software Foundation THIS SOFTWARE IS PROVIDED AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PRO
78. overall bandwidth Network Port Utilization The Network Port Utilization report indicates the average and maximum bandwidth utilized on the network port over the specified interval Typically the maximum utilization will be greater than the average utilization If the difference between the average and maximum utilization is consistently small and the average is relatively high additional bandwidth may be necessary to prevent network bottlenecks Network Port Throughput The Network Port Throughput report indicates the average and maximum bandwidth utilized on the network port over the specified interval Typically the maximum throughput will be greater than the average throughput If the difference between the average and maximum throughput is consistently small and the average is relatively high additional bandwidth may be necessary to prevent network bottlenecks Network Port Traffic Volume The Network Port Traffic Volume report indicates the amount of traffic present on the network port The graphs show bytes and frames transmitted and received relative to the network port bandwidth Network Port Protocol Distribution The Network Port Protocol Distribution Report indicates how the Layer 3 protocols are distributed over the entire network port Graphs are shown for the transmit and receive direction To drill down to an individual PVC use the PVC Protocol Distribution report 56 2002 ADTRAN Inc 61950821L1 1C
79. p of Software You own the media on which the program is recorded ADT RAN retains title to the Software including copies regardless of form or media and to all copyrights therein The Software and accompanying written materials are copyrighted You may either a transfer the Software to a single hard disk and retain the original Software for backup purposes or b make one copy of the Software solely for backup or archival purposes 3 Transfer Restrictions You may transfer the Software with a copy of this Agreement to another party only on a permanent basis and only if the other party accepts the terms and conditions of this Agreement Upon such transfer you must transfer all accompanying written materials and either transfer or destroy all copies of the Software You may not lease rent merge reverse engineer decompile or disassemble the Software 4 Termination This License is effective until terminated The License will terminate automatically without notice from ADTRAN if you fail to comply with any provision of the License You may voluntarily ter minate at any time Upon termination you agree to destroy or purge all copies of the Software and accompanying written materials 5 LIMITED WARRANTY As its only warranty under this Agreement ADTRAN warrants the media on which the Software is provided to be free from defects in materials under normal use for a period of 90 days from the date of the delivery to you as evidenced by your pur
80. personal N Form web site 2 Click the USER SETTINGs button on the toolbar at the bottom P 3 of the screen A User Settings Tool appears FE Personal Settings Chris Smith Chris Smith I Settings Only E Mail Address csmith adtran com Location Huntsville Comments a user comment Change Password Apply Cancel The Users Administrator is used to update user information including name email address location user comments and password 92 2002 ADTRAN Inc 61950821L1 1C Appendix A Supported Products The N Form software suite currently supports the following products Future releases will continue to add other ADTRAN product families ATLAS 550 1200305L1 Multi T1 PRI E1 PRA integrated access device ATLAS 8OOPLUS 4200226L1 Multi T1 PRI E1 PRA integrated access device ATLAS 830 1200780L1 Multi T1 PRI EIA PRA integrated access device DSU IQ 1200212L1 56 64K Frame Relay Monitoring DSU DSU IV ESP 1204011L1 All rate DDS DSU CSU TO 710 1202800L1 T1 FT1 DSX 1 and DDS port with Traffic monitoring shap ing IQ Probe 1200214L1 In line unit supports rates of 56K to 2M MX 2800 1202288L2 M13 STS 1 NxIQ 1200255L1 Frame Relay Nx port for TSU Multiplexers T3SU 300 1200217L2 and 1200217L4 T3 DSU DCU with up to 4 DTE ports TSU 100e 1202052L1 Modular T1 FT1 DSU CSU with V 35 and one option slot
81. pter 6 N Spect Report Manager PVC Throughput Exception The PVC Throughput Exception report indicates when the average throughput of one or more PVCs exceeds an over utilization threshold or falls below the under utilization threshold for the transmit and receive directions If the average consistently exceeds the thresholds set increasing the CIR may be necessary to prevent data from being lost If the throughput of a PVC is consistently low lowering the CIR may reduce network costs PVC Utilization The PVC Utilization report indicates the average and maximum bandwidth utilized on the selected PVC over the specified interval Typically the maximum utilization will be greater than the average utilization If the difference between the average and maximum utilization is consistently small increasing the CIR may be necessary to prevent network bottlenecks PVC Throughput The PVC Throughput report indicates the average and maximum bandwidth utilized on the selected PVC over the specified interval Typically the maximum throughput will be greater than the average throughput If the difference between the average and maximum throughput is consistently small increasing the CIR may be necessary to prevent network bottlenecks PVC Traffic Volume The PVC Traffic Volume report indicates the amount of traffic present on the selected PVC The graphs show bytes and frames transmitted and received PVC Congestion The PVC Congestion r
82. r the sole purpose of running your Java applet or application Program into which the Software is incorporated ii do not distribute additional software intended to replace any component s of the Software iii do not remove or alter any proprietary legends or notices contained in the Software iv only distribute the Program subject to a license agreement that protects Sun s interests consistent with the terms contained in this Agreement and v agree to defend and indemnify Sun and its licensors from and against any damages costs liabilities settlement amounts and or expenses including attorneys fees incurred in connection with any claim lawsuit or action by any third party that arises or results from the use or distribution of any and all Programs and or Software Redistributables In addition to the license granted in Paragraph 1 above Sun grants you a non exclusive non transferable limited license to reproduce and distribute only as part of Software those files specifi cally identified as redistributable in the Software README file the Redistributables provided that a you distribute the Redistributables complete and unmodified unless otherwise specified in the appli cable README file and only bundled as part of the Java applets and applications that you develop the Programs b you do not distribute additional software intended to supersede any component s of the Redistributables c you do not remove or alter
83. ransferred DY utilization Tx 100 DY utilization Rx ee ee ae a a a ee ee er D Throughput Tx 80 D Throughput Rx DY Unavailable Time 60 A T1 Physical Error rm DY T1 State Change D Discard Frame Errors 20 D Physical Layer Errors DY Protocol Distribution Tx DY Protocol Distribution Rx g B B R B B R B o s e o s o e a 01 35PM O0220PM 03 05PM 03 50PM 04 35PM 05 20 PM Time DY Full Status Polls Brx et D Top Talkers TX LE Show Table Stop Series Export Data Undock 4 Click SHOW TABLE to display the data in tabular form 0 00 20 Q File View Help CI Network Statistics D Frames Transferred D Bytes Transferred DY utilization Tx 05 20 PM 0 90 DY utilization Rx 05 05 PM o 90 04 50 PM 0 90 Throughput Tx 04 35 PM 0 90 Throughput Rx 04 20 PM 0 90 D Unavailable Time 04 05 PM 0 89 a T1 Physical Error 03 50 PM 9 90 03 35 PM 0 90 D 1 State Change 03 20 PM T T D Discard Frame Errors 03 05 PM 0 90 D Physical Layer Errors 02 50 PM it 90 DY Protocol Distribution Tx 02 35 PM n 89 i 02 20 PM 0 90 D Protocol Distribution Rx 02 05 PM 7 90 Full status Polls 01 50 PM o 90 DY Top Talkers Tx 01 35 PM M 2 4 Show Chart Stop series Export Data Undock 61950821L1 1C 2002 ADTRAN Inc 43 Chapter 4 N Command Element Manager All charts may also be di
84. re grouped into four types Network Port reports PVC Applications and TCP Applications reports At the top of each report is an explanation of the report and notes on key information to look for in the results and descriptions of the report s graphs or tables as applicable NETWORK PORT REPORTS Network Port Utilization Exception The Utilization Exception report indicates when the average utilization of the network port exceeds an over utilization threshold or falls below the under utilization threshold for the transmit and receive directions If the average consistently exceeds thresholds set additional bandwidth may be necessary to prevent network bottlenecks If devices consistently under utilize the amount of bandwidth for the device this bandwidth could be re allocated in the network for more efficient use of overall bandwidth Network Port Throughput Exception The Throughput Exception report indicates when the average throughput of the network port exceeds an over utilization threshold or falls below the under utilization threshold for the transmit and receive directions If the average consistently exceeds thresholds set additional bandwidth may be necessary to prevent network bottlenecks If devices consistently under utilize the amount of bandwidth for the device this bandwidth could be 61950821L1 1C 2002 ADTRAN Inc 55 Chapter 6 N Spect Report Manager re allocated in the network for more efficient use of
85. red and asking them to contact their N Form administrator Any user with administrator privileges will see the registration screen shown below and must complete the registration before logging in TJ Adtran N Form Network M 4 6 Foner fel beddosmsdenen ER N Form Software License is invalid or expired Please enter the following information to register this product Software Product Id 195082112 Server ID 00e02931a32d Serial Number First Name Last Name Company State Province 2ip Postal Code Country Phone Number EMail Address Please enter a password for use when modifying your registration information poel peat paewora If you have previously registered this server id or have had an error in registering please use the manual entry form If some problem prevents the registration process from completing successfully the administrator can call ADTRAN Technical Support to obtain a temporary license key that will provide another 30 day license 16 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form lt Registering N Form 1 Fill in all the required information on the registration page see previous page and click REGISTER The N Form Software Registration Confirmation screen appears displaying the completed information i Adtran N Form Network Managment System Microsoft Intemet Explorer J 2 N Form Sofware Registration Confirm
86. right panel to display additional information 61950821L1 1C 2002 ADTRAN Inc 39 Chapter 4 N Command Element Manager On devices that contain multiple slots for expansion the status and configuration information for the option card in each slot appears in a separate folder in the configuration selector panel as shown below E310 14 1 61 TSU 600e 10 14 1 61 System Information C Device 31014161 Slot SYSTEM INFORMATION E 10 14 1 61 Slot 2 System Description TSU 600e REVB 11014161 Slol2lpo System ObjectiD 1 3 6 1 4 1 664 1 129 C 10 14 1 61 Slot 3 po E 10 14 1 61 Slot 3lpo MS 7 Days 18 06 37 00 61 Slot 4 j ADTRAN Customer Support 1 888 423 8726 61 Slot 4Jpo ADTRAN TSU 600e 141 61 Slot S 6d 101411 Slot ADTRAN Customer Support 1 888 423 8726 Undock VIEWING A DEVICE The device view panel shows a graphical representation of the selected device The view shows the front and rear of the device LED status changes and installed option cards The Element Manager automatically polls the selected ADTRAN device at regular intervals When the device is polled the status LEDs on the device view match the status LEDs on the actual device Viewing the Back of a Device 1 Select VIEW gt REAR 40 2002 ADTRAN Inc 61950821L1 1C Chapter 4 N Command Element Manager
87. root administrator account or another account with All Areas access privileges to use the administration tools Starting the N Form Administration Tool 1 Log on to your personal N Form web site 2 Click the ADMINISTRATION TOOL button on the toolbar at the bottom of the screen An N Form Server Administrator appears E N Form Server Settings File Help Users Server Create Chris Smith ouest User Modify Delete The Server Administrator has two tabs across the top of the window USERS and SERVER These tabs are used to access each type of administrative function The USERS tab displays the tools used to create modify and delete users The SERVER tab displays the tools used to configure parameters controlling the default SNMP settings network utilization email configuration event history log configuration and network event notification 76 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration DEFAULT SNMP PARAMETERS SNMP Read Community amp SNMP Write Community These parameters specify the default SNMP read and write communities The parameters are of type String SNMP Read Community has a default value of public and SNMP Write Community has a default value of private La Community Parameters Changing SNMP Read Community amp SNMP Write 1 Start an N Form Server Administrator 2 Select the SERVER Tab SLEE Server Settings Fi
88. rver administrator see Chapter 7 N Form Administration Click the COMMENTS tab to add or change a user comment 5 Click APPLY to enter changes and continue editing or click OK to enter changes and exit EVENT NOTIFICATION BY EMAIL The N Form Network Manager can configure each node to notify specified users via email when events are encountered Different users can be specified to receive notification of events of different severity levels and a severity level can be assigned to each network node Consider a device which is part of a subnet which is part of the network The device level events can be designated as minor severity subnet events can be designated as major severity and network level events can be designated as critical severity A single user might wish to receive notification of events from the specific device but may not be concerned with other events Other users might need to be notified of events from a particular subnet only The network manager may be notified of 61950821L1 1C 2002 ADTRAN Inc 31 Chapter 3 N Command Network Manager events from the entire network Notification for events from the entire network must be configured in the Administration Tool see Chapter 7 N Form Administration Event notification severity falls through to each higher level of criticality For example a user who receives minor severity events would also be notified of events of major and critical severity but
89. sired chart type from the available options LINE CHART AREA CHART BAR CHART STACKING BAR CHART Choose SAVE As from the popup menu to export the chart The Save As dialog appears FileName 10_12_200_12_Frames_Transferred20001 204051251844 Le Extension SV CSV jpeg Choose a file type from the dropdown menu csv comma separated values text only format JPEG graphical image format Ps postscript graphical image format Click OK to accept the autogenerated unique filename or enter a filename and click OK Drag over an area of the plot to zoom in on the selected region Choose RESET CHART from the popup menu to restore the original chart view 61950821L1 1C 2002 ADTRAN Inc 45 Chapter 4 N Command Element Manager 46 2002 ADTRAN Inc 61950821L1 1C Chapter 5 ABOUT THIS CHAPTER N Command Event Viewer This chapter describes the N Form Event Viewer CONTENTS Topic Page Event Viewer 48 61950821L1 1C 2002 ADTRAN Inc 47 Chapter 5 N Command Event Viewer EVENT VIEWER La N Form records all events and standard alarms such as receive yel low alarm transmit yellow alarm receive blue alarm transmit blue alarm red alarm loss of signal and loopback Events are dis tinguished from traps in that they may represent a system level event for a node that does not normally send traps These events are dynamically displayed using
90. splayed as tabular data however in formation originally in tabular form cannot be shown as a chart Click STOP to stop updating the chart Click SERIES to modify the number of data series plotted in the chart The Change Series dialog appears is Change Series Select the series you wish to display Control Click or shift click to select multiple series Click SAVE As to save the data currently plotted in the chart to a file The Save As dialog appears E Save As 10 FileName 10 12 200 12 Frames Transferred20001204051251844 Extension x Choose a file type from the dropdown menu csv comma separated values text only format JPEG graphical image format Ps postscript graphical image format Click OK to accept the autogenerated unique filename or enter a filename and click OK The file is saved on the N Form server and appears in the Ex ported Data section on the user s personal web page The file is accessed by clicking on the filename hyperlink on the web page The file is opened in a browser window for viewing and may be saved to the user s computer using the browser s SAVE or SAVE As functions 44 2002 ADTRAN Inc 61950821L1 1C Chapter 4 N Command Element Manager 11 12 13 14 15 Right Click on the plot for additional display and export op tions Choose DisPLAY As from the popup menu to alter the chart type Choose the de
91. ssword is password You may need to consult an N Form Administrator for a username and password as well as the address of the login page for your location La Logging in to N Form 1 Open an N Form compatible browser and point to the N Form login page set up during installation For more details on the browser requirements please refer to Minimum System Reguirements on page 8 The login page appears Welcome to N Form Please Login Username csmith Password 2 Type your USERNAME and PASSWORD 3 Click LOGIN 61950821L1 1C 2002 ADTRAN Inc 13 Chapter 2 Installing and Using N Form The user personal web page appears 2 Adtran N Form Network Managment System Microsoft Intemet Explorer JE htp 10 141 467 j ADRAR Refresh Delete Wed Dec 10 42 35 6 Generated Reports for csmith Date I Wed Dec 6 2000 00 05 21 1D Tue Dec 5 2000 00 05 34 Exported Data for csmith Date 7 Mon Dec 4 2000 18 10 41 T Mon Dec 4 2000 18 10 56 7 Mon Dec 4 2000 18 11 04 14 2002 ADTRAN Inc 61950821L1 1C Chapter 2 Installing and Using N Form PERSONAL WEB PAGE ice be x RIT D SE The personal web page maintains a list of user specific network reports and user exported data The web page also allows the user to access any of the N Form modules by clicking the buttons on the toolbar at the bottom of the screen The buttons and their
92. status bar at the bottom of the Network Manager indicates that a discovery is running and shows the number of simultaneous discoveries being used When a discovery is complete the requested devices dynamically appear in the network map See Chapter 7 N Form Administration for more information on configuring the number of simultaneous discoveries to use for the discovery process 61950821L1 1C 2002 ADTRAN Inc 27 Chapter 3 N Command Network Manager Discovering an Entire Subnet 1 Select THE NETWORK at the top of the network map 2 Click the Discover button on the toolbar or choose NODE gt Discover The Discovery dialog appears Discover network Operations SNMP Properties IP Address 10 12 0 0 Single node Subnet Mask Read Communi Define range ity Write community Timeout Retries Use SNMP Defaults ri 3 Select USE MASK Enter IP ADDRESS This is the IP address of the subnet you wish to discover 5 Enter SUBNET MASK 6 Select the USE SNMP DEFAULTS checkbox or enter SNMP properties 7 Click START The Discovery status dialog appears Discovering range 10 12 200 26 to 10 12 200 50 Percent complete The Discovery status dialog displays the progress of the discovery A status bar at the bottom of the Network Manager indicates that a discovery is running and shows the number of simultaneous discoveries being used When a discov
93. t successful poll 61950821L1 1C 2002 ADTRAN Inc 41 Chapter 4 N Command Element Manager CONFIGURING A DEVICE The Element Manager can be used to configure ADTRAN devices connected to the network Configuring a Device Select a device and start an Element Manager 2 Select a data folder in the configuration selector panel to open in the configuration panel 3 Modify desired configuration data Click SUBMIT to update the configuration or RELOAD to dis miss changes and reload the existing configuration CHARTS AND TABLES The charts and tables produced by the Element Manger are distinguished from the reports produced by the Report Manager in that they use data directly from the selected devices The Report Manager produces reports using data from the database lt Viewing Charts and Tables Select a device in the network map Open an Element Manager 3 Select a chart or table from the configuration selector panel Each chart or table is displayed in the configuration panel If a device has multiple PVCs a drop down menu appears at the top of the configuration panel and data is displayed for the PVC chosen 42 2002 ADTRAN Inc 61950821L1 1C Chapter 4 N Command Element Manager As you move the mouse over the plot the x and y coordinates of each point are displayed 0 00 20 File View Help CI Network Statistics 10 12 200 20 Frames Transferred C Frames Transferred LD Bytes T
94. tions while covering applications of ADTRAN s product lines ADTRAN provides a variety of training options including customized training and courses taught at our facilities or at your site For more information about training please contact your Territory Manager or the Enterprise Training Coordinator by phone at 800 615 1176 ext 7500 by fax at 256 963 6700 or by email at training adtran com Training 800 615 1176 ext 7500 iv 2002 ADTRAN Inc 61950821L1 1C Table of Contents Chapter 1 EEN il ed DE EE N N RE OE EO 1 An Overview of the N Form Product Suite esse se ee ee Re RA GR 2 The N Form ROL OE RE OO RE EE od 4 The N Command Structure iese see se ee RA RA RA RA Re Ge Re ee 4 N Spect Report Manager ses 5 Chapter 2 Installing and Using N FOrm ess es sae GO Ge Ee EE DE EE BEG EGGO EE Ge es 7 Minimum System Requirements 4 8 SNMP Setup ii ee ek Ee veg gese eg Se EG Ee De ER oe NE se enr eg de ee des dede 8 Installation Procedures iese se se ee RA RA Re Re Re ee ee isea 9 Uninstallation Procedures esse ae RA ee AR AR AA Re ee ee 12 Login Procedures 4 13 Personal Web Page ii RES SES Ge Mann mienne Ee Ve ee 15 N Form Registration sn 16 Chapter 3 N Command Network Manager ccscccsssccssscsccssssccessscessserssesseseeees 21 Network Manager ss se ee ee RA GR AR Ge RA RA GR ee RA ee Re ee ee Re ee 22 DISCOVERY AO OE EE N EE 25 Editing Device Attributes 4 30 Event Not
95. tware DISCLAIMER OF WARRANTY UNLESS SPECIFIED IN THIS AGREEMENT ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID LIMITATION OF LIABILITY TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT WILL SUN OR ITS LICENSORS BE LIABLE FOR ANY LOST REVENUE PROFIT OR DATA OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOW EVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE SOFTWARE EVEN IF SUN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event will Sun s liability to you whether in contract tort including negligence or otherwise exceed the amount paid by you for Soft ware under this Agreement The foregoing limitations will apply even if the above stated warranty fails of its essential purpose 106 2002 ADTRAN Inc 61950821L1 1C Appendix C License Agreements 6 Termination This Agreement is effective until terminated You may terminate this Agreement at any time by destroying all copies of Software This Agreement will terminate immediately without notice from Sun if you fail to comply with any provision of this Agreement Upon Termination you must destroy all copies of Software 7 Export Regulations All Software and t
96. ut value or type a value in the box provided Click the check box to use the value from the initialization file 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE SNMP Retries The SNMP Retries parameter specifies the default number of retries for SNMP and discovery requests This parameter is of type Integer and has a default value of 2 78 2002 ADTRAN Inc 61950821L1 1C Chapter 7 N Form Administration lt Changing SNMP Retries Parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab F N Form Server Settings Default SNMP Network Utilization z Email Configuration Read Community public Event History Write Community private Network Event Notification Timeout msees oo Retries bh C Use default values from initialization file Reset Apply 3 Click DEFAULT SNMP in the left server settings selector panel 4 Drag the slider to set the retries value or type a value in the box provided Click the check box to use the value from the initialization file 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE 61950821L1 1C 2002 ADTRAN Inc 79 Chapter 7 N Form Administration DISCOVERY PARAMETERS Discovery Threads The Discovery Threads parameter specifies the number of separate threads to use for device discovery Specifying
97. y allowing data from multiple devices to be collected simultaneously This parameter is of type Integer and has a default value of 16 The valid range is 1 to 96 However adding additional simultaneous collection threads also increases the amount of network bandwidth consumed by the collection process There will be some point beyond which the additional network traffic caused by adding additional collections will offset any speed gain Changing the Collection Threads parameter 1 Start an N Form Server Administrator 2 Select the SERVER Tab The Server Settings dialog appears F N Form Server Settings Default SNMP______ Use default values from initialization file Network Utilization Discovery threads m Email Configuration Event History Collection threads Network Event Notification Apply 3 Click NETWORK UTILIZATION in the left Server Settings selec tor panel 4 Drag the slider to set the number of simultaneous devices to collect or click the check box to use the values from the ini tialization file 5 Click APPLY to save the new setting or RESET to restore the previous value 6 Click CLOSE 61950821L1 1C 2002 ADTRAN Inc 81 Chapter 7 N Form Administration EMAIL PARAMETERS lt a EMail Server Hostname The EMail Server Hostname parameter specifies the name of the mail server used by the N Form server to send email Email notification is dependent on the n
98. y any computer on the network by a Java client using the Java Runtime Environment JRE browser plugin The Java client accesses a personalized web page that is set up and maintained automatically for each user The N Form client software is a Java based applet which is launched via a web server The applet runs within any browser using the JRE plugin Figure 1 on page 3 shows the basic components that make up the N Form product suite and illustrates the way these components work together In addition to the N Form server and the basic N Form client modules for user and server administration the N Form product suite consists of two client modules N Command and N Spect The N Command client module has three parts a Network Manager an Element Manager and an Event Viewer The N Spect module includes an automated Report Manager 2002 ADTRAN Inc 61950821L1 1C Chapter 1 Introduction N Form Login Personal Web Page N Command Network Manager N Spect Report Manager N Form User Settings 7 a GEOEBEED DoDD a Figure 1 N Form Product Suite Components 61950821L1 1C 2002 ADTRAN Inc Chapter 1 Introduction THE N FORM TOOLS User Administration Tool The User Administration Tool allows users to change and update their user information and password Server Administration Tool The Server Administration Tool

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