Here - Parseco
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1. PARSECO Panemanul PARSECO PANEL USER MANUAL E PARSECO Panel manual CONTENTS USER MANUA EE 1 1 Introduction e 3 2 CH NGS AT E 3 2 1 SII 3 2 22 Ann e ren 4 o e 8 4 Create channel 9 5 Add SUDSCUDES lalla ee ee eer eee 11 6 Create message e 12 6 1 Messages sechon e 17 MES ec E E 19 8 Subscribers address book 21 bien 21 EEN 22 PARSECO Panel manual 1 INTRODUCTION Parseco Panel is an integral part of the Parseco communication platform that enables merchants to handle communication with their Profile Channel subscribers Aside from offering easy sending of messages that contain text pictures video links URL links and audio it also enables predefined 2 way communication with subscribers It sits on top of the actual services that do the job and is intended for the end users and managers alike 2 GETTING STARTED 2 1 SIGNING IN Parseco Panel is a web application To access it the user needs only a regular web browser Just point the browser to http www parseco com and then Log in Figure 1 Login screen LOGIN TO YOUR ACCOUNT USERNAME PASSWORD FORGOT YOUR PASSWORD CREATE A FREE ACCOUNT 2015 Infobip Ltd Terms of service Privacy policy Contact us Figure 1 shows the login screen that appears after navigating to the mentioned address User needs to enter user name and password for the Parseco Panel Login data is supplied to ea2. Panel manual Figure 11 Adding message element ADD MESSAGE ELEMENT ADD SELECTION Figure 12 Adding message element Single message with two elements text and image IMAGE 3 VIDEO URL http www infobip com images signatures InfobipLogoSocial png E E Paste a link to any hosted media content Only direct links will play 5 Checking if url is reachable ADD MESSAGE ELEMENT ADD SELECTION Figure 12 shows the creation of a single message containing text and image Each element needs its own box In order to upload an image you need to copy and paste a URL link The system will automatically check its validity D PARSECO Panel manual If you want to get users to reply by choosing one of your predefined answers you need to click Add selection Figure 13a 13b Adding selection 13a ADD MESSAGE ELEMENT ADD SELECTION 13b Yes End Conversation Maybe End Conversation Create New Message Click to add an option End Conversation Figures 13a 13b show the creation of predefined answers for your users to select The left column of figure 13b shows the text of the selection that will be shown in the app while the right column shows the ongoing process that happens after the users choose that specific answer In the example above you can see that for the response Yes the users will receive an autoreply with the title Yes that can be edited below For
3. Messages and surveys can be cloned in form of a draft message for future sending D PARSECO Panel manual 7 SEGMENTS Figure 17 Segments PARSECO Dashboard Messages Segments CHANNELS la A P Tb rh ISTRAPEDIA SUBSCRIPTIONS CREATE SUBSCRIBER INVITE 91 TOTAL SUBSCRIPTIONS Bo 83 AN Bo 847 QR CODE SMSINVITE LANDINGPAGE LINK VIA APPLICATION 51 TOTAL SUBSCRIPTIONS SEE ALL SUBSCRIBERS cerca RE ER MANC f e 4 y CR 1 E CENSO Mi Map Satellite gt x Py Mongolia D i VEE SE f lee n EAN O a d FS J ec E Nw ie North LA GC de We in China SORA Korea die SE Atlantic 1 Ocean Ocean ga STO ED _ Afghanistan ei e AN ran Ad E 5 Y A LS NA EA Algeria Libya Egypt PS reum xx ae _ Saudi Arabia OE India WW X e oh d e Thailand 1 Mali Niger Sudan SINS 7 Y E h C M Mexico j ene Bogen is N A Venezuela DAT Nigeria gt TT Ethiopia T d b f AS n A sy FS y DR Congo X I 1 Tanzania Se V Brazil Peru I Angola e j Bolivia NNT CZE EES Madagascar Indian Viet Ocean Australia Legd J bh Chile In the segments section you have an overview of your Profile and Channels the list of your subscribers the info of how your subscribers found you and the geo targeting panel In the Areas box you can create an area which you will use for geo targeting your subscribers You can do this in a few di
4. arseco app installed will not receive the SMS they will receive an invitation from within the app E PARSECO Panel manual 6 CREATE MESSAGE When sending messages it is important to know that the messages will only reach subscribers that are subscribed to your Profile Channel In this section we will go through the process of creating and sending messages Figure 10 Create message PARS ECO Dashboard Messages Segments CREATE MESSAGE TITLE CHANNEL LIST Select a Channel Y All subscribers ADVANCED OPTIONS SCHEDULING START SENDING ON STOP SENDING ON SEGMENTATION AREAS Select a Area SMS FALLBACK IF MESSAGE UNREAD AFTER SEND SMS MESSAGE 1 PARTI status NOT SAVED SEND MESSAGE The image above shows the message creation process D PARSECO Panel manual e Name Here you can edit the message name which will be shown as the title of the push notification e Channel Choose the channel whose subscribers will receive this message e Lists Here you can edit if you want the message to be sent to all channel subscribers or to a specific previously defined subscriber list e Advanced options If you want to schedule your sending for a later time this is where you can edit it The Areas option give you the possibility to select a geographic area that you have previously created on the Segment section in order to use the geo targeting feature The SMS Fallback option can be activated to automatically re
5. at you can also create channels that will be below your profile in the hierarchy Channels exist for a better segmentation of your offerings You can create up to 9 channels along with your main profile For extra channels you ll need to send a request to support parseco com Example e Profile Nameofa shopping center e Channel Name of one of the stores You can have multiple channels under the umbrella of one profile Figure 8 Create channel ADD CHANNEL Private profile Your profile is private and therefore accessible only to invited subscribers This is valid both for receiving messages and discovery on mobile devices or RADA through public landing pages Public If you want your profile to become public please contact us at suppart dparseco com SELECT A CHANNEL IMAGE UPLOAD FILE required Minimum photo size is 150x150 pixels Uploaded images may not be larger than 5 00 MB in filesize WELCOME MESSAGE DESCRIPTION e PARSECO Panel manual Figure 8 shows the Add Channel pop up Here you can edit information for your new channel Similar to creating the profile pop up you can edit the name welcome message and description of the channel Upon creating the channel it will become visible in the app Public channel will become visible to all of Parseco App users while the Private channel will be visible only to subscribers that you have invited Channels under a private profile are made priv
6. ate by default From a private channel you can only invite followers via SMS A channel under a public profile can be autonomously set by the client as private or public From a public channel you can also invite customers via Link or QR code Furthermore the public channel will be visible in the app and any Parseco customer can freely subscribe to it In order to turn a private profile into a public one you ll need to send a request to support parseco com E PARSECO Panel manual 5 ADD SUBSCRIBERS Figure 9 Add subscribers INVITE SUBSCRIBERS CHANNEL Select channel MOBILE PHONE NUMBERS MESSAGE CANCEL Figure 9 shows the pop up that appears after the initial profile creation and every time you click Add subscribers Here you can input your customer number database and invite them to subscribe to your Profile Channel It also gives you the ability to create a personalized invite message You can type a phone number or copy a list of numbers from an excel file Numbers must have the country code without zero i e 00 44 77 88 99 00 After the message is sent two possible scenarios can occur e Customers that don t have the Parseco app installed will receive an SMS along with the text you defined for the invitation and the app download link If those subscribers download the app by clicking the link in the SMS they will automatically be subscribed to your Profile Channel e Customers that have the P
7. ch user by the account manager D PARSECO Panel manual 2 2 PROFILE CREATION Figure 2 Pop up after the first login CREATE YOUR COMPANY PROFILE DESCRIPTION WHAT IS A PROFILE A profile is your company s primary channeL This will be the mene main voice when communicating SELECT A PROFILE IMAGE to your subscribers UPLOAD FILE 2 required Minimum photo size is 150x150 pixels Uploaded images may not be larger than 5 00 MB in filesize Figure 2 shows the pop up screen shown after the first successful login Here is where you can edit your company s primary channel information Profile Note that the Name Description and Photo will be visible to all of your subscribers and in case of the profile being public to everyone using the Parseco App Al main profiles are private by default From private profiles channels you can only invite followers via SMS In order to transfer a profile from private to public you need to send a request to support parseco com From a public profile you can also invite customers via Link or QR code The profile will be visible inside the app and any Parseco customer can freely subscribe to it D PARSECO Panel manual Figure 3 Pop up step 2 CREATE YOUR COMPANY PROFILE ENTER YOUR BUSINESS LOCATION BE DISCOVERED CATEGORY Subscribers have the ability to search for business by either location or category Figure 3 shows the second step of
8. cognize if a message has not been read in the indicated time frame insert the date and exact time after which the message content or a notification needs to be redirected through SMS For example in the SMS text box you can write a summary of the content of the notification sent via App Bear in mind that it can not include media content or surveys The SMS is a charged service ask your Account Manager for prices Message creation can be edited in parts depending if you want to add various elements to the message or if you want to set predefined multiple choice answers for your users as part of a campaign Every part of the message contains three tabs e Text Regular text input e Media Image Video or URL in any case you need to input the URL and choose the type of media you are sending e Map You can send a location by typing the address or by choosing your current location When creating complex messages you can combine any of these three types but you need to click Add message element to add elements to your message Example Input text Then click Add message element then choose the Media tab and enter a video URL A single message containing an intro text a video and a link must be composed of three separate boxes one for text one for the video and one for the link You can add boxes by clicking on Add message element It s not possible to put the text video and link in one single box E PARSECO
9. dia a day ago active Istarski glas Istrapedia 4 days ago active Miheal Toros Istrapedia 9 days ago active Atletika Istrapedia 14 days ago active Arheoloski Muzej Istre Istrapedia 18 days ago active Bo ko Obradovi Istrapedia a month ago active Talijanski pomorski napad na Porec Istrapedia 2 months ago active Beer Alois Istrapedia 3 months ago active Bur i Herman Mano Istrapedia in italiano 3 months ago active Bur i Herman Istrapedia na hrvatskom 3months ago active ni O O O H O O O O O O O Romi Massimiliano Istrapedia 3 months ago active 0 MESSAGES SELECTED EN 16 TOTAL MESSAGES For every individual message by clicking on the message title you can see the full scope of statistics attributed for the message as shown in Figure 15 D PARSECO Figure 16 All messages Survey example infobip PARSECO Dashboard Messages Segments ep ES e HL QUESTIONNAIRE VIEWED 23 24 Part 1 A Would you like to receive the latest Panel manual CLONE STOP MESSAGE VIEWED 22 24 Yes A Great Thanks http www tourism review com t VIEWED 2 24 29 2 No A Ok thanks for your feedback In Figure 16 you can see the viewed statistics for every part of the sent survey With every response you can see the reply percentages Also for every reply you can extract a list of people that specifically replied with this These lists will come in handy for future targeting
10. ea 2005 Google Terme el Une Reson Wap eor O TOTAL AREAS SEE ALL AREAS The predefined areas will also be displayed in the Areas message section E PARSECO Panel manual 8 SUBSCRIBERS ADDRESS BOOK 8 1 ALL LISTS From the top left Parseco menu enter the Subscribers section Here you ll find the All list area where you can import a list of contacts You can drag and drop or use the upload button Csv txt and xlsx file formats are supported Your document must have GSM numbers mapped to your recipients The GSM number must be in the correct international format Our system can fix the GSM number format upon importing The list with the arrows in a circle symbol is a dynamic list meaning it will automatically update with new subscribers corresponding to predefined parameters filters of the list A list without the arrows symbol is a static list of SMS recipients and will not update with new users corresponding to predefined parameters filters of the list Figure 20 Subscribers All lists SUBSCRIBERS All Subscribers All Lists SMS DR e Drag file or click upload button to add subscribers USSD upload We support the following file formats CSV TXT XLSX XLS ZIP REPORTING LISTS All Lists a IB 112 Thailand o 212 PARSECO 8 2 ALL SUBSCRIBERS Panel manual In the All subscribers area you can import documents with your contacts list You can drag and drop or use the up
11. fferent ways e You can type a specific address or city into the Create Area box you must choose one of the suggested addresses from the dropdown menu This field helps you to find the desired location but you need to use the circle button to actually select the area and save it amp PARSECO Panel manual Figure 18 Segments ZIA AREAS i212 12 59 LONDON UNITED KING ol SAVI o im z Se i EST 1 Ch SIP ATRD persa A em M AAR ZA de y on IN A Lol mop Sateline X X u e BET e cw n d Sea 3 CTT ei A MR A nm Ay bir e Map daa 7013 Google Terms of Resort a Map eror D TOTAL AREAS GEE ALL AREAS e You can use the option that finds your actual location by clicking on the pin symbol Again this only helps you to find your location In order to save this area you have to use the circle button to select the area and then save it Figure 19 Segments PA i l Senotech City Elerkenwnli Hoane x j nuit ders Kai lt A I uf YT e ew Hat Tan P Foyer Federation a ee eo TA ve 2 gt KL de Di we Ferimenhiae Mouse NS B net y E Maumpelg Hense ionis Baina FA 2 Keen A L Cily upps Ke mihi E Hotelcare mE Tretia Howe ue Weg amp 2 FULLA TY 3 ech i 1 I Wiele m SH Prisect Carite Lu E Ver 2 gt Li Ge ena Piton Da Wires Hounn Lynna House y Si Mew bitlar ASILI Hose Mein Hose Kin D LI A I NU ui e Rimet evase et Pi v Map d
12. iski administrator Zbog preopterecenosti zahvalio se upravi Porecko pulske biskupije 1949 i week ago kk kk os Martina D 4 weeks ago Great channel for history students and anyone with an interest in local history Laura Bresolin e 3 months ago Eventually will discover Istria secrets wonderful channel logo of the brand its description a preview of the type of messages sent and customer reviews Customers can easily subscribe by clicking on the subscribe button from an Android or iOS phone D PARSECO Panel manual 3 DASHBOARD Figure 7 Dashboard PARSECO Dashboard Messages Segments INTERACTIONS L CREATE MESSAGE NOTIFICATIONS WARNING 1 newinteractions for message Test s 18 hours ago X s Message Test sms fallback sent 18 hours ago X XL 2newsubscriptions on channel bla bla 22days ago X 2 3newsubscriptions on channel xy The dashboard contains an overview of your recent activities The graph displayed in Figure 7 shows the activities e Sent messages e Opened messages e Total subscribers Below the graph you can see the main engagement options which are thoroughly explained further in the text From the Dashboard you can e Create a channel e Create a message e Add subscribers PARSECO Panel manual 4 CREATE CHANNEL The first thing you edited after the first successful login was your profile That is the main account of your organization On top of th
13. load button Thanks to this dynamic address book you can choose your filtering criterion It can be gender country birthday phone OS etc The results of the filtering option are displayed in the field below Save all filtered subscribers to a new list Use the new list for even smarter targeting for your future campaigns Figure 21 Subscribers All Subscribers SUBSCRIBERS COUNTRY AND GENDER FIRST NAME CLEAR APPLY FILTER Ed 233211935440 7 233207078508 m 2332107535433 j 2332085 3 67 233241551929 j 03242054581 T 213242026115 il 233242831387 j ke Re Ba p Ee j 233252027493 BULK ACTIONS MIS HOWE ERIMPONE EMI ROSYTLME ABDAGYE EUNICE SISTER YARA FORSTY MADAM LILY BAO EGOREE AUD SUBSCRIBER
14. the profile creation pop up screen Here is where you can edit your company s location and category The category will be used for segmentation which will allow Parseco App users to find you based on their interest Figure 4 Pop up step 3 CREATE YOUR COMPANY PROFILE WELCOME MESSAGE WELCOME YOUR NEW SUBSCRIBERS This will be the welcome message they Il see after subscribing to your channel e CREATE PROFILE Figure 4 shows the third step of the profile creation pop up screen Here is where you can edit the welcome message that your subscribers will receive upon subscribing to your profile D PARSECO Figure 5 Pop up after the Profile is public NAME Istrapedia CATEGORY Education amp Learning DESCRIPTION Istrapedia prva regionalna online enciklopedija u Hrvatskoj ispunjena je sadr ajima vezanim uz istarsku povijest kulturu umjetnost gospodarstvo WELCOME MESSAGE Dobrodo li na Istrapediju BUSINESS INFORMATION LOCATION Q Riva 8 Pula Hrvatska EMAIL ADDRESS m MOBILE NUMBER O WEBSITE http www istrapedia hr CANCEL SAVE Panel manual SELECT A PROFILE IMAGE E Ja BD SES IT b rh required E Minimum photo size is 150x150 pixels Uploaded images may not be larger than 5 00 MB in filesize Profile landing public url landing parseco com landing profile E 16EBSCACEFB 1670AB7A9AB 7519 13D0F amp o mi sel iml Figin Link Profile landing RCode Figure 5 sho
15. users that respond with No the option chosen is to end the conversation For the reply Maybe the difference of choosing one of the two options is displayed graphically o PARSECO Panel manual For the same example in the upper right corner you can see the branched structure of the conversation you have created as in Figure 14 Figure 14 Branched conversation structure This structure can get complex and can take multiple directions based on the complexity of the conversation you are creating The last step of creating the message is e saving the message in form of a draft for later usage e or sending it right away or if you scheduled it at the time you ve set E PARSECO Panel manual 6 1 MESSAGES SECTION The messages section serves as history of all the content you ve sent When browsing through the messages you can apply four different search filters e Scheduled e Active e Drafts e All When choosing All messages you can retrospectively see everything that has been sent by your Profile Channel The information available for every message sent is as follows e Message name e The number of subscribers to which the message was sent e Channel that sent the message e Last time modified e Status e Expiry time Figure 15 All messages Dashboard Messages Segments ALL MESSAGES Z CREATE MESSAGE NAME SUBSCRIBERS CHANNEL MODIFIED e STATUS EXPIRES Edo Budisa Istrape
16. ws the pop up screen when the profile is public Here you can find the link used for inviting subscribers for example via email Profile landing public url it is also possible to use a QR code Both the link and the QR code direct the end user to the Parseco Store brand landing page Private profiles channels do not have the landing page Panel manual E PARSECO Figure 6 Parseco Store landing page of a public profile 2 PARSECO Downioadthe app AppStore Google play Istrapedia de d 5 Reviews 51 Subscribers DESCRIPTION Istrapedia prva regionalna online enciklopedija u Hrvatskoj ispunjena je sadrZajima vezanim uz istarsku povijest kulturu umjetnost gospodarstvo SUBSCRIBE LATEST MESSAGES Figure 6 shows the Parseco Store landing page when the profile channel is public Here you see the Edo Budisa U Rovinju je 20 kolovoza 1958 roden Edo Budi a knji evnik pripovjeda quorumovac majstor kra e forme http www istrapedia hr hrv 383 b 22 hours ago REV EWS Istarski glas Dana 17 kolovoza 1940 ugaSen je Istarski glas novine Sto ih je godinu dana ranije pokrenuo Tone Perusko http istrapedia hr hrv 1171 istars 4 days ago MOST RECENT 9 kkkkk Y 5 Reviews 5 OI 4 3 2 1 kk o Sandro Stupar 3 months ago kk ko Mladen Bankovic 3 months ago ki ko Daniel Bedrina 3 weeks ago Miheal Toros Toros Mihael svecenik i aposto
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