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MASlink Host Instruction Manual

1. Access Levels 1 All Functions 2 All Functions except Usernames 3 Delete Requests 4 Cancel Requested Changes Change Requests Add Requests Print Reports Lists View Only C opy N text S ave This screen is used to set up user security for a specific RPC type This screen is similar to Screen 360 in that you are assigning access levels to user security levels for a specific program However there are some fundamental differences First the user security level is the security class that you enter for a username in MASlink Second the security privileges are defined for an RPC type All RPCs with that RPC type will have the same security privileges The RPC typeis assigned to an RPC on Screen 753 Build Packet to D ownload When you specify access levels for an RPC type you are assigning them for a program which is a specific M ASlink screen Each screen has a security ID Not every screen in MASlink is assigned security privileges using Screen 770 Tables A C represents the screens that can have security assigned to them using Screen 770 To assign security to the other screens you must use the U ser Security Levels screen in M ASlink 40 Setup Screens TableA The following screens are located in the Database M enu in MASlink Master File Mailing Addresses Zone Pages Dispatch Pages Passcards Schedules Holidays Overflow Pages Common Overflow General Permits Permits Read Edit Memos Outgoing Memo Accoun
2. DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify requests made by RPCs Remember to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to change the account s zone information The R EJECT command rejects the entire page of zone changes as displayed on the screen G EN Enter G to return to the master file information on Screen 701 S AVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 72 Review Screens M ORE ALL REQ S If the M in theM ORE command is flashing there are additional pages of zone information Enter M to view each additional page of requests to add change or delete zone information Enter the wor
3. S AVE Enter S at the command line to save the master file disable flags 20 Setup Screens Screen 752 Remote PC Maintenance MAS Remote PC Maintenance RPC 1 Installers SZ De 26 277 A gt 29 30 31 32 Name RPC NUMBER 1 27 Communicate With RPC Addrl 28 Receive Data From RPC Addr2 29 Allow Remote Requests C S Z 30 Download Activity Phones 31 Retry Next Session 32 Send MF Disable Flags Periodic Session Frequency Mins 33 Allow Request Generation Connect Type D irect M odem W AN D Upload MAStrak Billing Direct Line Port Number 36 35 Auto Accept Requests Baud Rate 19200 Max PC Packet Size in K Tasks To Call RPC Blank Al11 37 Send Table Files Phone or Logon 38 Use MASlink for Windows Logoff RPC Groups A L Agency States 8 Activity Cutoff 6 03 98 12 57 47 w OH ZKOZZZZKKKKK PC Versions Main 3 07 Talk 3 07 Last Call 6 03 98 12 57 Stave I nstallers D elete L ocations or N ext Purpose This screen is used to enter new RPCs or modify information for existing RPCs Fields RPC The RPC is a one to six digit number which identifies the RPC All RPC numbers must be numeric Characters of the alphabet are not acceptable When you order a PC version of MASlink you must specify the new RPC because this number is fixed or hard coded in the PC software by MAS Typically the RPC number is the same as the number of the installer whose data you plan to send to this RPC Enter the
4. 10 07 97 S BIG SECURITY CO 00 04 02 00 11 54 UNABLE TO SIGN ON 00 00 29 00 11 33 00 01 51 UNABLE TO SIGN ON 00 00 17 00 02 57 UNABLE TO SIGN ON 00 12 46 00 01 08 o JD bs AH MDS MDS MDS MDS MDS MDS MDS MDS MDS MDS MDS MDS Session Type A M P C Connection D M G RPC Group A L S T Task 1 8 M ore P revious L og File D ay T ask N ext or W ait Purpose This screen displays a summary of each of the last twelve communication sessions The information in each column or display field is explained below If acommunication is currently occurring then the amount of time remaining in the session will display This time is displayed in the following format HH MM Fields SESSION TYPES Indicate the type of session s you would like to review Enter A to review Automatic sessions M to review Manual sessions or enter P to review periodic sessions If you d like to review information for all session types enter ALL CONNECTION TYPES Enter D if you d like to review sessions only for RPCs which are directly connected to your Central Station s computer Enter M if you d like to review sessions only for RPCs which are connected to your Central Station s computer via modem If you d like to review sessions for both connection types enter ALL 48 Communication Screens RPC GROUPS Enter the type s of RPC groups for which you want to review communication history You may choose from the following R
5. 8 22222KKK Priorities 1 4 0 None A Automatic M Manual P Periodic R Remote Request R efresh or S ave Purpose This screen is used to set up the communication tasks that control which modems will communicate with the RPCs Fields TASK You may set up tasks for as many as eight modems ACT Enter Y in the act column for each modem task you want to use This indicates that the task is active Enter N in the act column for the tasks you do not wish to use Setup Screens 37 A M P ANDR Thea M P and R columns represent the different kinds of sessions that may be communicated using the modems A Automatic Session M Manual Session P Periodic Session R Remote Request for a Session For each modem you rank the priority between 1 and 4 for handling each of the session types lis the highest priority that is the type of session that the modem will handle first 4 is the lowest priority that is the type of session that the modem will handle last In the sample screen shown on the previous page Task 1 will handle manual sessions first automatic sessions next periodic sessions third and remote requests for sessions last If a modem is not to handle a particular type of session enter 0 in that column When you enter 0 in the column the 0 will disappear and the field will remain blank In the sample screen shown on the previous page Task 3 will handle only manual sessions PORT In the PorT column enter the
6. A question is displayed at the bottom of the screen above the command line REJECT ALL ACCOUNT CHANGES Enter Y for yes or N for no If you enter N another prompt appears on the screen REJECT MASTER FILE CHANGES Enter Y to reject the changes to Screen 701 only Enter N to cancel rejection process Enter the word HOLD to put an account on hold if there is some reason the requested changes cannot be approved immediately The display field on Screen 700 shows the number of accounts that are on hold To review the accounts that are on hold go to Screen 702 Review Accounts On Hold 70 Review Screens Screen 701A Zone Page Review MAS CHANGE Zone Page Review Page CS 701A CS 24100 AVERY PLASTICS ALL PAGES Zone Code Event Description RR Comment 1 230 DOOR FRONT 151 INTERIOR BURGLAR 153 PERIMETER BURG 210 DOORS EAST 330 WINDOWS EAST 340 WINDOWS SOUTH 350 WINDOWS FRONT DOUBLE DOORS PRPRPPRPHPH O 1 2 3 4 5 6 7 8 B efore C hanges R eject G en S ave M ore or REQ s Purpose This screen is used to review requests to change zone information This screen resembles Screen 043 Zone Event Code U pdate Fields See Screen 43 Zone Event Code V iew for field descriptions Review Screens 71 Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANGE ADD
7. System memos are memos generated by the host during a communication session All other memos must be manually deleted using Screen 704 6 PRINT OUTGOING MEMOS SENT Y N Enter Y to include outgoing memos in the report that have already been sent to the RPC Enter N to exclude outgoing memos that have already been sent to the RPC 7 PRINT MEMOS TO SEND Y N Enter Y to include memos to in the report that have not yet been sent to the RPC Enter N to exclude memos that have not yet been sent to the RPC Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to print the report Report Screens 115 Screen 725 Remote PC Listing Remote PC Listing 1 Start RPC 2 Through RPC 3 New Page Each Y N or GO to Begin Printing Purpose This screen is used to generate a list of all or a select group of RPCs and related information as entered on Screen 752 Renote PC M aintenance Fields 1START RPC Enter the word FIRST to begin printing from the first RPC or enter the number of the RPC with which you want the report to begin 2 THROUGH RPC Enter the word LAST to end the report with the last RPC or enter the number of the RPC with which you want the report to end 3 NEW PAGE EACH Enter Y in this field to print each RPC s information on a se
8. holidays 5 Communicate with the RPC The automatic communication session will occur at the scheduled time or you can initiate a manual communication session The section on Communication Screens describes how to request a manual communication session with a new RPC Refer to the description of each setup screen for information on screens 752 through 755 mentioned above 14 Setup Screens Screen 751 Control File Maintenance Control File Maintenance 1 Central Station ID 6 Enable Auto Sessions Y N 2 Periodic Session History Y N Y Automatic Session Remote Request Parameters Last Date 3 Modem Port 4 Area Code 714 5 Phone Number 5557850 6 02 98 6 02 98 6 03 98 6 03 98 11 02 98 11 02 98 11 02 98 11 02 98 11 02 98 OO JO 0 GA b OO CO CE 0 0 0 TT 0 TU TT TU PROHDOAMVUAW Pp S ave or R epeat M odem Purpose This screen is used to for two purposes First you will enter the basic configuration information Second you will enter the automatic communication schedule Fields 1 CENTRAL STATION ID Enter your central station identification number This number is assigned by MAS and will appear on every PC version that you receive from MAS as will the RPC number If the central station identification number is not entered all communication attempts will fail Contact MAS if you don t know your central station identification number 2 PERIODIC SESSION HISTORY If you wish to keep his
9. is taken Screen 722 Communication History Report This report shows communication history for an individual RPC The report includes when the sessions occurred how much information was sent and any error messages This report should always be run before purging history The information on this report can be viewed on Screen 712 Screen 723 Requested Changes Report This is a report of all changes requested by each RPC All changes made from Screen 701 and 701A J are included in the report Screen 724 Memo Report This report prints all incoming outgoing and system memos as displayed on Screen 704 M emo Text 108 Report Screens Screen 725 Remote PC Listing This report prints details for all remote PCs The information on this report is the same as appears on Screen 752 Screen 726 Account Totals Report This report shows the total number of accounts by installer for selected RPCs Thereis no MASlink screen that displays the information on this report Report Screens 109 Screen 722 RPC History Report RPC History Report Start RPC FIRST Through RPC LAST Start Date 02 02 98 Through Date 02 16 98 New Page Each Y N Y or GO to Begin Printing Purpose This screen is used to print a report of communication history for all RPCs or a specific group of RPCs You can also select the starting and ending dates that will include the communication sessions you want to print out Typically this re
10. Enter P to view the previous page of communication history Communication Screens 59 N EXT Enter N at the command line to move the cursor to the RPc field so you can enter a new RPC number L oG FILE Use this command line option when you want to view detailed information about all communications that succeeded and failed during a specific communication session Enter L and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls that were successful and unsuccessful If you enter L but do not enter a line number detailed information for the communication session on line 1 of Screen 712 will be displayed An example of the Log File Window is shown for Screen 711 D ay Use this command line option if you want to view the log file for a specific day Enter D and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls that were successful and unsuccessful T ASK Use this command line option to review the log file for the day and task specified by the line number you select Enter T and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls th
11. ORE command is flashing there are more overflow pages to be reviewed Enter M to view each additional page of overflow information Enter the word ALL at the command line to see all overflow pages on file for the account In the upper right corner of the screen below the screen number the words ALL PAGES are displayed to remind you that you are viewing all overflow pages for the account The REQ S requests command is displayed on the command line when the ALL command is entered Enter REQ to display only those overflow pages which the RPC is requesting to change In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only 88 Review Screens Screen 701G Holiday List Review HOLIDAY LIST REVIEW CS 701G CS 24100 AVERY PLASTICS 129 MAPLE STREET START THROUGH HOLIDAY START THROUGH 1 JULY 4TH 07 03 98 07 04 98 11 2 3 4 5 6 7 8 9 0 OO OO JO 0 vs GA 4 k N B EFORE C HANGES R EJECT G EN OR S AVE Purpose This screen is used to review requests to change an account s holiday schedule This screen resembles Screen 44A Holiday List U pdate Fields See Central Station Screen 044A for information about the fields on this screen Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANG
12. The request types include CHANGE ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages Review Screens 83 Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify requests to change zone dispatch information Remember to enter S to save your changes E Enter E followed by the line number that you want to edit This command will allow you to edit only a specific portion of aline without having to retype the entire line B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to change the zone dispatch page The R EJECT command rejects the entire zone dispatch page displayed on the screen G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save the requests you have modified The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 84 Review Screens M ORE ALL REQ S
13. any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to print the report Report Screens 113 Screen 724 Memo Report Memo Report Start RPC Through RPC Start Incoming Memos Y N Print System Memos Y N Delete After Print Y N Print Outgoing Memos Sent Y N Print Memos to Send Y N or GO to Begin Printing Purpose This screen is used to print a report of incoming outgoing and system memos The entire memo as it appears on the M emo Text screen is included on the report Fields 1 START RPC Enter the word FIRST to begin printing from the first RPC or enter the number of the RPC with which you want the report to begin 2 THROUGH RPC Enter the word LAST to end the report with the last RPC or enter the number of the RPC with which you want the report to end 3 PRINT INCOMING MEMOS Y N Enter Y to include incoming memos in the printed report Enter N to exclude incoming memos from the report 114 Report Screens 4 PRINT SYSTEM MEMOS Y N Enter Y to include memos generated by MASlink in the printed report Enter N to exclude system memos from the report 5 DELETE AFTER PRINT Y N Enter Y to delete incoming and system memos after the report has been print Enter N to retain the memos after the report has been printed Note This field only deletes incoming and system memos
14. displays detailed information about all communications that were successful and unsuccessful MAS System History View CS 711 Session Types ALL 3 RPC Groups ALL 5 Through Date 12 01 97 Connection Types 4 Tasks SESSION STARTED ON 12 1 97 AT 10 10 Error Message MANUAL SESSION SINGLE RPC 10 EXTRACTING RPC REQUESTS COMPLETING PACKETS TO BE SENT UNABLE TO SIGN ON PROCESSING RPC 10 DONE CALLING RPCs UNABLE TO SIGN ON CALLING RPC 10 OUT gt CS 1 IN OK 217 216 OUT gt ID 1201921010 UNABLE TO SIGN ON IN 3189 IDENTIFICATION VERIFIED OUT gt R 439 UNABLE TO SIGN ON IN OK S Session Type S T Task 1 8 P revious T op or Q uit M ore Q000000000000000000000000000000000O00O00OS r Wiait L1 2 01 97 2 01 97 1 23 97 1 16 97 1 11 97 1 06 97 1 05 97 1 05 97 1 02 97 10 10 27 97 11 10 27 97 12 10 27 97 ab 2 3 4 E 6 7 8 Wi CH oo bh ob Ui Aa OU OC Purpose The Log File Window displays the transfer of data during a communication session Use this screen to watch the progress of the communication session Displayed Information Each step of the communication session is displayed on the screen First MASlink displays the date and time when the session started whether it isa manual or automatic session and which session is being performed Then MASlink determines which RPCs to call and displays those RPC numbers The packets to be sent are completed and the RPCs are
15. number of the port on the computer to which the modem is attached For UN IX based systems the port number is also referred to as the tty number For AOS VS based systems the port number is also referred to as the con number DATE AND TIME The DATE and TIME columns display the last date and time that the task modem was used RPC If the modem is communicating with an RPC the RPC s identification number is shown in the RPC column 38 Setup Screens STATUS This column shows one of the following messages WAITING This message indicates that the task modem is idle It is not communicating with an RPC and it is not processing information received from an RPC PROCESSING This message indicates that the task is processing packets PACKETS received from an RPC PREPARING This message indicates that the task is preparing packets to be PACKETS sent to the RPC COMMUNICATING This message indicates that the task is currently communicating with an RPC Command Line Enter the number of the task for which you want to enter or modify information R EFRESH Enter R at the command line to update the screen The screen will also be refreshed every 30 seconds S AVE Enter S to save the communication task information Setup Screens 39 Screen 770 Program User Security Maintenance Purpose 05 26 98 Program User Security Maintenance Type A Program Name 2 USER SE RL be E Level Switch Levels 5 and 6
16. received from RPCs See the Report Screens section for details Screen 724 Memo Report This screen prints a report of all incoming outgoing and system memos The memos appear on the report as displayed on Screen 704A See the Report Screens section for details Screen 725 Remote PC Listing This screen is used to print the setup information for each RPC that is maintained on Screen 752 Remote PC Maintenance See the Report Screens section for details Screen 726 Account Totals Reports This is a report of the total number of installers and accounts for each RPC The report shows each installer s number name the number of accounts for each installer and the number of accounts marked for deletion See the Report Screens section for details Overview 9 Screen 750 Setup amp Utility Menu Monitoring Automation Systems 06 04 98 09 06 Central Station 5 50 65 Setup amp Utility Menu Control File Maintenance Remote PC Maintenance Build Packet To Download Disable Master File Fields Communication Task Setup Communication History Purge Installer RPC Cross Reference MASlink File Repairs Location RPC Cross Reference Location Maintenance Record Repair Program User Security Maintenance Enter Screen Number disk3 ALARM STD This menu is used to select the setup and utility screens which allow you to maintain your MASlink system At the command line enter the number of the screen you want to view
17. review requests from RPCs to change account information are grouped in the section titled Review Screens and all screens that print reports are grouped in the section titled Report Screens Each group of screens is described in a section that focuses only on those screens and their function The introduction to each section defines the purpose of the screens and explains any screen messages prompts and command line options that are unique to those screens In the Overview section however the screens are arranged in numerical order The Overview section gives a brief explanation of each of the screens It is intended as a quick reference of screen purposes Startup Considerations Before you install MASlink you will need to consider the following L MASlink is designed for use with MAS Central Station version 5 30 07 and above only This manual is written for Central Station version 5 50 Earlier versions of the MAS Central Station will require different set up procedures If you want to offer MASlink to your customers contact MAS and ask to be upgraded to the current version of our Central Station software 2 You will need to provide a phone line for a modem connection or a direct connect cable for each RPC you want connected by direct cable 3 You must identify the event codes that will be available to your RPCs on Screen 51 Seethe Utilities Screens section of this manual for details about setting up this screen 4 You must sel
18. to call this RPC only during his next specified automatic communication session 32 SEND MF DISABLE FLAGS Y N Enter Y to send the master file disable flags to this RPC the next time itis called Enter N if you do not want to send the master file disable flags Master file disable flags are set up on Screen 754 33 ALLOW REQUEST GENERATION Enter Y if RPCs are allowed to send all zone comments in one session If you want the RPCs to select individual accounts in order to send zone comments enter N 34 UPLOAD M A STRAK BILLING This option is used only by aMASlink host system which uses MAS Billing Receivables and an RPC which uses M AStrak Enter Y if this RPC is allowed to send completed jobs from M AStrak to the host s MAS Billing Receivables system for invoicing If the host does not use MAS Billing Receivables if the RPC does not use MAStrak or if your do not wish to allow this RPC to send completed jobs to the host for invoicing enter N 35 AUTO ACCEPT REQUESTS If you would like all changes received from the RPC to be added to your Central Station s database without your review enter Y in this field If you wish to review changes sent by the RPC before they are added to your Central Station s database enter N in this field This field involves additional setup that should be reviewed thoroughly before a decision is made whether to useit For moreinformation on this feature contact MAS Setup Screens 25 36 MAX P
19. 27 97 10 27 97 10 01 97 10 01 97 10 01 97 10 01 97 10 01 97 10 01 97 2 048 640 128 70 272 202 896 UNABLE TO SIGN ON 256 2 432 2 560 00 2 304 768 200 512 1 024 S 2 640 640 00 128 256 00 512 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 MDS 2 S Session Type A M P C Connection D M G RPC Group A L S T Task 1 8 M ore P revious N ext L og File D ay T ask or W ait Purpose This screen displays communication history for one RPC at time History can be viewed up to any date entered in the THROUGH DATE field If a communication is currently occurring then the amount of time remaining in the session will display This time is displayed in the following format HH MM Fields RPC Enter the number of the RPC whose communication history you want to view THROUGH DATE Enter a date that will include the segment of history you want to see for the RPC All communication history will be displayed up to and including the date entered in this field 56 Communication Screens Display Fields DATE The DATE column displays the date the RPC call occurred TIME The TIME column shows the time the RPC call occurred S Identifies the type of communication session performed A Automatic Session M Manual Session P Periodic Session c Shows the type of connection that is used to connect the RPC to the Central Station computer D Direct Line Connection M Moden Connection W
20. C PACKET SIZE IN K Enter the maximum size in kilobytes of the information packet This field is a useful way to break down the information in a packet into smaller more manageable pieces which eases the transmission process When you build a packet to download the system will automatically break down the packet into the size you specify in this field if necessary 37 SEND TABLE FILES If you are using M ASlink with multiple hosts which means a single RPC can communicate with more than one host you will use this field to determine which host will send the tables files Only one host can send tables files to the RPC Enter Y to indicate the current host can send tables files to the RPC Enter N to indicate that the current host cannot send table files This field is only used if the hosts are identical For example if you have an RPC set up to receive information from two different branches of the same company you will need to specify which branch will send the table files to the RPC 38 USE M ASLINK FOR WINDOWS If the RPC is using MASlink for Windows then enter Y in this field Enter N if the RPC is using MASlink version 3 Command Line Enter the number of the field in which you want to enter or modify information SAVE Enter S at the command line to save a new RPC or the changes to an existing RPC I NSTALLERS To enter or modify the list of installers that will determine which accounts will be sent to this RPC enter I a
21. E ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages Review Screens 89 Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify the RPC s requests Remember to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to change the holiday list The R EJECT command rejects the entire list G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new holiday information using the A CC EPT command on Screen 701 90 Review Screens Screen 711H General Permit Review Window General Permit Review Window PD 10 PD LAKEWOOD PD Permit Comments Permit P24100 Permit 2 FD 10 FD LAKEWOOD PD Permit F24100 Permit 2 1 TOUGH GUARD CO Permit PT24100 Permit 2 1 LIFEALARM INC Permit M24100
22. Enter PA at the command line to display Screen 701D which shows the requested changes to passcard information ZD ISP Enter ZD at the command line to display Screen 701E which shows the requests to change zone dispatch information O FLO H OL PR MIT O2 FLO Review Screens 67 Enter O at the command line to display Screen 701F which shows the requests to change the account s overflow information Enter H at the command line to display Screen 701G which shows the requested changes to the account s holiday schedule Enter PR at the command line to display Screen 701H which shows the requests to change permit information Enter 02 at the command line to display Screen 701 which shows requests to change the information for the account s common overflow IN OUT OF SVC Enter OUT at the command line to place the selected account out of service This will temporarily suspend monitoring for that account The Place Out Of Service window will display where you can specify the out of service category or reason that identifies why the account is being placed out of service Enter IN at the command line to place an account back into service resuming monitoring for that account The second row of command line options is used to change view accept or reject the information on the screen The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so y
23. If the M in theM ORE command is flashing there are more zone dispatch pages on file for the account than can be displayed on the screen Enter M to view each additional page of information Enter the word ALL to see all zone dispatch information for the account In the upper right corner of the screen below the screen number the words ALL PAGES are displayed to remind you that you are viewing all pages of zone dispatch information for the account The REQ S requests command is displayed on the command line when the All command is entered Enter REQ to display only those zone dispatch pages which the RPC is requesting to change In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only Review Screens 85 Screen 701F Overflow Review MAS OVERFLOW REVIEW CS 701F CS 24100 AVERY PLASTICS ALL PAGES 129 MAPLE STREET 1 PANEL IS LOCATED BEHIND DOOR 2 IN MAIN OFFICE E B EFORE C HANGES R EJECT G EN S AVE M ORE OR ALL Purpose This screen is used to review requests to change an account s overflow page s This screen resembles Screen 48 Overflow M aintenance Fields See Central Station Screen 48 Overflow M aintenance for a description of the fields on this screen Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The reque
24. PC Cross Reference Installer 1 NATIONAL ALARM CO 2323 SIGNAL STREET TUSTIN CA 92557 714 555 5454 RPC Address 1 3030 LARSON WY COSTA MESA 10 ACTION SECURITY 8849 MAIN ST MIDVALE 1 2 3 4 5 6 7 8 9 M ore or N ext This screen displays all RPCs connected with an installer Enter the number of the installer whose RPCs you want to view Theinstaller s name and address are displayed below his installer number All RPCs associated with this installer are displayed in the lower portion of the screen Display Fields The lower portion of the screen displays the RPCs associated with the installer entered in the installer field The RPC number name address and city are displayed from Screen 752 124 Utility Screens Command Line M ORE N EXT If the M in the M orE command is highlighted or flashing there are more RPCs than can be displayed on the screen for this installer Enter M at the command line to display the next page of RPCs connected to the installer Enter N at the command line to clear the screen The cursor moves to the INSTALLER field where you may enter the number of the next installer for whom you want to review associated RPCs Utility Screens 125 Screen 763 MASlink File Repairs MASlink File Repairs This Routine Will Repair A Range Of The MASlink Files 1 Beginning File To Rebuild 1 2 Through File To Rebuild 14 Remote PC File Remote PC Installer File Installer Cr
25. PC groups A through L or S Sis for a single manual request TASKS Enter the task s 1 through 8 for which you want to review communication history If you wish to review history for all tasks enter ALL Recall that communication tasks are set up on Screen 755 Communication Task Setup THROUGH DATE All communication history will be displayed up to and including the date you enter in this field Display Fields DATE The DATE column displays the date when the communication session started TIME The TIME column displays the time when the communication session started RPC The identification number of the RPC associated with the communication session RPC NAME The name assigned to the RPC associated with the communication session CONNECT Communication Screens 49 Identifies one of the following types of communication session performed A Automatic Session M Manual Session P Periodic Session Shows one of the following types of connection that used to connect the RPC to the Central Station s computer D Direct Line Connection M Modem Connection W Wide Area Network WAN Identifies the RPC group A L or S called during this session Sis for single manual requests The task 1 8 which performed the communication session Recall that tasks are set up on Screen 755 Communication Task Setup The CONNECT column displays the total time the host computer at the Central Station was connected to the RPC the
26. Permit 2 B efore C hanges or G en Purpose This screen is used to review requests to change an account s permit information This screen resembles Screen 49 Permit U pdate Fields All fields on this screen are the same as Screen 49 except the R request field on the far right R Ther field indicates the type of change that is requested from the RPC Add Change Delete by displaying anA C or D If for some reason the request cannot be processed by the computer the letter in the R Field will be highlighted in reverse video Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify the RPC s requests Remember to enter S to save your changes Review Screens 91 B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to change the holiday list The R EJECT command rejects the entire list G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save the modifications you made to the RPC s requests The SAVE command saves the information as it appears
27. Printing ee 107 Screen 722 RPC History REPOT EEN 109 Screen 723 Requested Changes Renort AAA 111 Screen DO nu el el EE 113 Screen 725 Remote PC Listing eeecccsscsccscsesseeeeeeesecseeeneeesaesecaesensassecaeeassasseesecaseansasesaeeaseeneeteecaseeneanaes 115 Screen 726 ACCOUNT Totals Report AE 117 Utility Screens Screen 760 Communication History Pure 121 Screen 762 Installer RPC Cross Reference AAA 123 Screen 763 MASIINK File Repairs AE 125 Screen 764 Location RPC Cross Reference AAA 127 Screen 765 Location Maintenance Record Repair 129 Screen 51 Event Code U pate eee ccccecseseeseeceeeneeeseeananseesecanensansecaeassansassecaseanensesaeeaneensesesaseeneanaes 130 Screen 11 Common Overflow Maintenance 1 131 Appendix Redundancy and M A Slink Processing A 133 Switching M A Slink Processing A 134 Introduction 3 Introduction What Is MASlink MASlink is a software package that maintains all or a portion of the Central Station s account data base on aPC at aremote location This allows MASlink PC users to see the daily alarm activity of their accounts run reports for customers and for their own record keeping and communicate with the Central Station using computerized memos The generic term Remote PC RPC is used to refer to a single personal computer running the PC version of MASlink To keep the RPC s data base updated the central station s computer periodically communicates with the PC The
28. RPC If the RPC you entered already exists the information for the RPC will be displayed and the cursor will move to the command line If this isa new RPC the cursor will move to the name field and you can begin entering data for this RPC INSTALLERS I NAME 2ADDRL 3ADDR2 4c s z 7 8 PHONES Setup Screens 21 The installers which you have entered for this RPC are displayed here If there is not enough room for all of the installers to be displayed three dots will appear at the end of the displayed installer number numbers To view all installers go to screen 752A by entering INSTALLER at the command line Enter the name of this RPC user maximum 30 characters Enter the first line of address information for this RPC location maximum 30 characters Enter the second line of address information for this RPC location maximum 30 characters Enter the city maximum 17 characters state 2 characters and zip code maximum 10 characters for this RPC Enter up to two phone numbers each maximum 12 characters 9 PERIODIC SESSION FREQUENCY This field is used only if your MASlink host system communicates with this RPC using periodic sessions In periodic session frequency enter how often in minutes the MASlink host system will call this RPC 10 CONNECT TYPE D IRECT M ODEM W AN Enter M if the central station computer will use a modem to call the RPC over phone lines or D if the RPC is connected to the ce
29. SP Monitoring Automation Systems MASlink Host Instruction Manual For Version 5 50 65 Monitoring Automation Systems 101 Academy Drive Suite 100 Irvine CA 92612 714 737 7800 MASlink Host Instruction M anual Version 5 50 65 June 1998 Copyright M onitoring Automation Systems 1998 NOTICE Monitoring Automation Systems MAS has produced this document for the use of its personnel and customers The information contained herein is the property of MAS and the contents shall not be reproduced in whole or in part without the written consent of MAS In no event shall MAS be liable for any incidental indirect special or consequential damages whatsoever arising out of or related to this document or the information contained herein even if MAS has been advised knew of or should have known of the possibility of such damages Table of Contents Introduction dee E Or E Package Contenen a ish ch sc OS aa ease Me cid Shei orth teas eg E 3 GOMVEMTONS EEN 4 How this Manualils Organized KEE 4 Startup Considerations EE 4 Overview Screen 700 MASTINK IEN 5 Screen 750 Setup amp Utility Menu 9 Setup Screens Screen 751 Control FilehMantenance AN 14 Screen 751M Modem String Maintenance 17 Screen 754 Disable M aster Filetigdde AN 18 Screen 752 Remote PC Maintenance 20 Screen 752A Remote PC Maintenance Installee EN 27 Screen 752B Remote PC Maintenance Locations 29 Screen 753 Build Pack
30. Screen 360 in that you are assigning access levels to user security levels for a specific program See the Setup Screens section for details 12 Overview Notes Setup Screens 13 Setup Screens This section contains detailed information about the screens used for two things to set up options that control the MASlink Host System and to set up anew RPC Thetypical setup sequenceis as follows 1 If you are going to allow any of your RPCs to change account data use Screen 754 Disable M aster File Fields to disable any master file fields you don t want the RPCs to be able to change 2 Set up the communication tasks that control the system s modem s Communication tasks are set up using Screen 755 Communication Task Setup To activate the communication task you must stop the CS system use 982 and then restart it use 932 3 Enter the new RPC on Screen 752 Renote PC M aintenance You will need to know the new RPC number the installers whose data you want to send to the RPC OR the location records that will be sent of the RPC the phone number of the RPC s modem and other details See the field descriptions for Screen 752 in this section 4 Build the initial download packet using Screen 753 Build Packet To Download This packet will include all account information for the installers you entered on Screen 752A OR the locations you entered on 752 as well as system information such as event codes agency information and
31. Screen 751 Control File Maintenance This screen is used to set up the times when communication sessions will automatically occur as well as some other basic setup information Currently all fields pertain to communication See the Communication Screens section for details 10 Overview Screen 752 Remote PC Maintenance This screen is used to enter setup information for each Remote PC including the RPC s name address installer number s and connection information This screen is also used to set up aC machine if you use an extra host computer C machine to store database information See the Setup Screens section for details Screen 753 Build Packet to Download This screen is used to build a packet of data to be sent to a specific RPC during the next communication session Most frequently this screen is used to build the initial download packet containing all of an RPC s account information as well as system information such as event codes and police and fire departments that each RPC will need See the Setup Screens section for details Screen 754 Disable Master File Fields This screen is used to disable or turn off specific master file fields so that RPCs cannot change them The disable information you enter on this screen is sent to RPCs to limit their access to certain fields See the Setup Screens section for details Screen 755 Communication Task Setup This screen is used to set up the communication tas
32. Screens 2 REGARDING Enter a brief description of the memo s contents 30 characters are available 3 4 5 Enter the text of the memo on lines 3 4 and 5 60 characters on each line are available Memo Screens 105 Incoming Memos MEMO TEXT CS 704A INCOMING MEMO CREATED 05 20 98 AT 15 31 1 RPC 1 BY AAA NATIONAL SECURITY 2 REGARDING BEVERLY HILLS PD 3 PLEASE ADD BEVERLY HILLS POLICE DEPARTMENT 4 AS AN AGENCY THANKS S AVE D ELETE N EW OR R ETURN Purpose This memo screen is used to display all incoming memos Incoming memos can t be edited The upper right corner of the screen displays the date and time the memo was created and the username of the RPC user who sent the memo The RECEIVED field displays the date the memo was received from the RPC Fields RPC The number of the RPC sending the memo is displayed in this field REGARDING This field displays a brief message about the memo s contents This message is displayed on screen 704 106 Memo Screens 3 4 5 The text of the memo is displayed on these lines Command Line S AVE D ELETE N EW R ETURN The number sign indicates that you can enter any field number at the command line to move the cursor to that field so you can enter or change information outgoing memos only Remember to enter S to save the outgoing memo information you have changed Enter S at the command line to save the information as it appears on the scr
33. This report includes all information reviewed on the 701 screens in the same format in which it appears on those screens Account information is sorted by installer and CS account number MAS strongly recommends that you print this report prior to accepting any requests from the RPC Fields The installer numbers entered in Fields 1 and 2 create the range of installers to be included in the report 1 START INST Enter the first installer whose accounts you want to include on the report 112 Report Screens 2 THROUGH INST Enter the last installer whose accounts you want to include on the report The CS account numbers entered in Fields 3 and 4 create the range of accounts to be included in the report for the range of installers entered in fields 1 and 2 3 START CS Enter the number of the first CS account to be included on the report Enter the word FIRST to begin the report with the first CS account number for the installer range entered in fields 1 and 2 4 THROUGH CS Enter the number of the last CS account to be included on the report Enter the word LAST to begin the report with the last CS account number for the installer range entered in fields 1 and 2 5 NEW PAGE EACH Enter Y in this field to print the information for each CS account on a separate page If you enter N in this field the report will be printed without page breaks between each CS account Command Line The number sign indicates that you can enter
34. This screen is used to prevent RPCs from changing sensitive account information Individual fields can be disabled so that the RPC will be able to view but not alter that specific account information The information on this screen will hereafter be referred to as the master file disable flags Fields Most fields correspond exactly to those on Screen 042 Account U pdate To disable a specific field enter the field number at the command line then enter a Y for yes in the field Note that a Y means that the field is to be disabled To enable a field enter an N or aspacein the field i e leave the field blank Fields that appear on Screen 42 but not on 754 or on Screen 754 but not on 042 will be explained on the following pages 2 SITE SUB Enter a Y here to prevent RPCs from entering site or subsite accounts 29 STYPE SERVICE TYPE This field does not exist on the PC and so it does not need to be disabled Setup Screens 19 45 SEND FLAGSTO ALL RPCS Enter Y here to tell MASlink to send the disable flags to all RPCs when they are called Enter N to stop the sending of the flags to RPCs Note There is also a field on Screen 752 Remote PC M aintenance to tell MASlink to send the disable flags to a specific RPC the next time that RPC is called Command Line Enter the number of the field in which you want to place a disable flag The cursor moves to that field Enter a Y to prevent that information from being sent to RPCs
35. VICE 6 A M THRU 5 P M CALL JOHN OFFICE 714 555 3892 PAGER 714 555 1004 AFTER HOURS CALL MELVIN HOME 714 555 4729 PAGER 714 555 1855 E S ave N ext or DEL ete To allow individual RPCs to modify common overflow MASlink requires that the common overflow be attached to only one installer In the CS system common overflow pages can be assigned to accounts belonging to different installers but the common overflow pages can only be sent to and modified by the RPCs associated with the installer entered here MAS can run a utility which places an installer code in field 2 of each common overflow page Theutility will only do so for those common overflow pages that are assigned to only one installer s accounts If a common overflow page has been assigned to the accounts of more than one installer only one of the installer codes will be placed in field 2 A report will be printed showing all accounts that reference common overflow pages that are assigned to the accounts of more than one installer 132 Utility Screens Notes Appendix Appendix This appendix provides additional information concerning redundancy and MASlink processing Information is also provided on how to switch MASlink processing from the B machine to theA machine Redundancy and MASlink Processing MASlink data is only as current as the redundancy between the A and B machines The redundancy processes are used to place data into PC packets w
36. Wide Area Network WAN G The RPC group A L or S is displayed in this column Sis for single manual requests The task 1 8 which performed the communication session Recall that tasks are set up on Screen 755 Communication Task Setup CONNECT TIME This field displays the amount of time the host computer at the central station was connected to the RPC The time connected refers to the total time spent sending receiving and communicating with the RPC Communication Screens 57 DATA SENT This field displays the amount of information in number of characters or bytes sent during the communication session with the RPC PROCESS TIME This field displays how long it took the RPC to update its data base The display format is hours minutes seconds HH MM SS This field will be blank for the last communication since the RPC has not yet processed the last packet DATA RECEIVED This field displays the amount of information in number of characters received from the RPC ERROR MESSAGE If an error occurred during the session an error message will be display in the ERROR MESSAGE Field There are six possible error messages They are listed on the following page 58 Communication Screens UNABLE TO CONNECT UNABLE TO SIGN ON RECEIVE FAILURE TRANSMIT FAILURE LOST CONTACT UNABLE TO SIGN OFF Command Line M ORE P REVIOUS If the M in the M orE command is flashing there are additional pages of communication M
37. at were successful and unsuccessful N EXT Enter N at the command line to move the cursor to the SESSION TYPE field so you can enter a new session type 60 Communication Screens W AIT To view the results of a communication session as it is occurring enter W at the command line When the communication has begun the screen will blink once and information about the current communication session will be displayed on the first line of the screen This command is used when you want to check on the success of the communication session as it progresses Communication Screens 61 Screen 714 Remote Request Log Remote Request Log Log File Name CD005 LOG OPENING PORT RESETTING MODEM OUT ATQO OUT ATZ IN OK MODEM HAS BEEN RESET PUTTING MODEM IN AUTO ANSWER MODE OUT ATSO 1 IN OK WAITING FOR CONNECTION M ore B eginning N ext E nd OR P revious Purpose This screen is used to review the log created by Program CD005 which is used to receive the remote requests from the RPCs Program CD005 maintains the current file in addition to the last three files that were generated so you can view four different files using this window Fields LOG FILE NAME The name of the CDOO5 file to be viewed There are four valid file names that can be entered in this field CD005 LOG Current file CD 005 1 Next most recent file CD 005 2 Third most recent file CD 005 3 Oldest file 62 Communicatio
38. automatic sessions and manual sessions Automatic sessions are scheduled and require no operator action Manual sessions are requested when needed A group of RPCs or asingle RPC is called during each automatic communication session A group of RPCs cannot be called during a manual session On Screen 752 you specify in which of twelve possible groups you want each RPC included Automatic communication session times for the twelve groups are scheduled on Screen 751 You can also manually request that MASlink call a single RPC using Screen 713 R equest M anual Session Exactly how to set up automatic and manual communication sessions will be explained in the following pages 44 Communication Screens Screen 713 Request Manual Session Purpose Fields Lrec REQUEST MANUAL SESSION C8 713 RPC 10 BIG ALARM CO AUTO SESSIONS ENABLED INSERT BEFORE 0 O END OF QUEUE NEXT DATE 2 24 98 TIME 8 00 TIME GROUP RPC NAME 2 21 98 8 35 40 BIG ALARM CO 2 23 98 10 50 23 AL S SECURITY CO S AVE C ANCEL E MPTY QUEUE M ORE R EFRESH OR N EXT This screen is used to request that M ASlink call a specific RPC as soon as possible The communication may take a couple of minutes to begin or it may start immediately You may cancel the communication session only if it has not yet begun Enter the number of the individual RPC you want MASlink to call The name of the RPC will appear to the right 2 INSERT BEFORE To insert a communi
39. called MASlink must first sign on to each RPC Signing on involves making the connection and verifying the RPC s identification Once connected the packets are transmitted Next MASlink receives packets sent from the RPC Finally MASlink signs off If there were any problems with any of these steps messages will be displayed identifying the problems Then MASlink processes packets received from RPCs Any requests from the RPCs are placed in the review buffer The last message displayed is the date and time when the communication session was completed 54 Communication Screens Command Line M ORE P REVIOUS Top Q uIT When the M at the command line is flashing there is more information than can be displayed on one screen Enter M at the command line to view additional detailed information about the communication session When you are viewing additional pages of communication history the P in the P REvIoUS command flashes to indicate that there are pages of communication history prior to the page you are viewing Enter P to view the previous page of communication history Use this command line option to return to the first page of detailed information about the communication session Enter Q to return to Screen 711 Communication Screens 55 Screen 712 RPC History View RPC History View CS 712 RPC Through Date 12 01 97 Connect Process Data Data Sent Received Error Message 11 06 97 11 05 97 11 05 97 10 27 97 10
40. cation session so that it takes priority over a session that is already entered enter the number of the line where you want the session to appear For example if you want to enter a session that will take priority over the one entered on line 14 enter 14 in the insert before field The new communication session will be on line 14 Communication sessions occur in the order displayed on the screen Enter 0 zero to place the request at the end of the queue The default for this field is zero Communication Screens 45 Auto Sessions Display There is a message display area in the upper right corner of the screen which provides information about the next scheduled automatic communication session The message disabled or enabled is displayed to indicate whether automatic sessions are turned on If automatic sessions are enabled the date time and RPC group A L of the next scheduled session is displayed Queue Display The columns on the lower portion of the screen show the date and time when the communication session was requested the RPC group A L the RPC to be called if a single RPC is being called and the RPC name Command Line The number sign indicates that you can enter any field number at the command line to move the cursor to that field so you can enter or change information S AVE Enter S to enter the manual session you specified in fields 1 and 2 above in the communication session queue If you do not enter an S to reques
41. cess level 6 will refer to the ability to make Change Requests Enter N to have access levels 5 and 6 maintain their original meanings 42 Setup Screens Command Line C OPY N EXT S AVE Enter the number 1 35 of the field for the user security leve to which you want to assign or modify an access level The cursor moves to that field Enter C to copy the current access levels to another RPC type and program The DESTINATION RPC TYPE and PROGRAM NAME fields will display respectively Enter N to move to the rpc TYPE field where you can enter access levels for another RPC type or program Enter S to save the access levels that you have assigned to the user security levels for the specified RPC type and MASlink program Communication Screens 43 Communication Screens This section provides detailed information about the screens used to prepare for and perform communication sessions with RPCs It is assumed that you have set up at least one RPC on Screen 752 Remote PC M aintenance Before you can communicate with an RPC you must enter the Central Station identification number and modem port numbers on Screen 751 Control File M aintenance If you want to set up a specific modem to communicate to a specific RPC you can use Screen 755 Communication Task Setup for that function The process of calling one or more RPCs and exchanging data is called a communication session There are two types of communication sessions
42. communication sessions are scheduled to occur automatically but they can be done manually when necessary Automatic communication sessions are done at preset times usually once or more each day Manual communication sessions may be done at the RPC s request or when it is necessary to update a PC s data base immediately Optionally central stations can allow PC users to request changes to account data Any requested changes will be reviewed by a central station operator before being accepted into the Central Station data base Of course all interactions between remote PCs and the Central Station can be printed out using the report screens Package Contents The MASlink package for the Central Station contains the following materials e MASlink modem provided by MAS e MASlink modem cable provided by MAS e OnePC version of MASlink e OneMASlink PC user manual e OneMASlink Central Station user manual 4 Introduction Conventions MASlink uses all the same operating conventions that are used in the Central Station software Refer to the Central Station manual for a complete discussions of MAS software conventions How This Manual Is Organized This manual presents the purpose and use of each MASlink screen as well as the accepted entries for each field all command line options and the relationships between screens The MASlink manual is organized according to how each group of screens is used For example all screens that are used to
43. creens Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to print the report Utility Screens 119 Utility Screens This section provides detailed information about the five M ASlink utility screens MASlink security and two CS screens with fields that pertain to M ASlink Screen 761 Communication History Purge This screen permanently removes communication history for one or more RPCs Periodic history purging is recommended to maintain adequate disk space which improves system performance Itis recommended that you run the communication history report before purging history Screen 762 Installer RPC Cross Reference This screen displays all RPCs connected with an installer Screen 763 MASlink File Repairs When file contents have been damaged this screen will restore the data to re create the original file Rebuilding files should be done only when instructed by MAS Screen 764 Location RPC Cross Reference This screen displays all RPCs whose accounts have been assigned to a selected CS location Screen 765 Location Maintenance Record Repair If you have any RPCs that are set up to receive accounts that are classified by location you may use this screen to update the master location file which stores the total number of RPCs that have a speci
44. d ALL at the command line to see all zone pages for the account even if no changes have been requested In the upper right corner of the screen below the screen number the words ALL PAGES are displayed to remind you that you are viewing all pages of zone information for the account The REQ requests command is displayed on the command line when the ALL command is entered Enter REQ to display the requests to change zone information only In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only Review Screens 73 Screen 701B Schedule Review MAS NO CHANGE SCHEDULE REVIEW ALL SCHEDULES CS 701B CS 24100 Sched 2 ocd 8 NORMAL OPEN 3 LV AVERY PLASTICS CC 9 NORMAL CLOSE 4 LV 123 MAIN STREET Open Window Vrfy Close Window Vrfy PERMANENT SCHEDULE 5 Early 30 Y 9 Early 30 N 7 Late 1 30 N 1 Late 1 00 N 4 Day Code s B efore C hanges R eject G en S ave M ore or REQ s Purpose The Schedule Review screen is used to review RPC requests to change an account s schedule This screen resembles Screen 44 Permanent Schedule M aintenance Fields See Screen 44 Permanent Schedule M aintenance for field descriptions Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANGE ADD DELETE a
45. d the files Utility Screens 127 Screen 764 Location RPC Cross Reference Purpose Fields LOCATION MAS Location RPC Cross Reference Location 10 CALIFORNIA RPC Name Address ab M amp M ALARM CO 3030 LARSON WY COSTA MESA 10 ACTION SECURITY 8849 MAIN ST MIDVALE 1 2 3 4 5 6 7 8 M ore or N ext This screen displays all RPCs whose accounts have been assigned to a selected CS location Enter the number of the location for which you want to review the associated RPCs The location s name is displayed below the location number All RPCs which have accounts which have been assigned to this location are displayed in the lower portion of the screen Display Fields The lower portion of the screen displays the RPCs associated with the location entered in the installer field The RPC number name address and city are displayed from Screen 752 128 Utility Screens Command Line M ORE If the M in the M orE command is highlighted or flashing there are more RPCs than can be displayed on the screen for this location Enter M at the command line to display the next page of RPCs connected to the location N EXT Enter N at the command line to clear the screen The cursor moves to the LOCATION field where you may enter the number of the next location for whom you want to review associated RPCs Utility Screens 129 Screen 765 Location Maintenance Record Repair MASlink Location Maintenance Record R
46. e I NSTALLERS Command line option on Screen 752 After you specify installers in this screen you will need to specify an N in the INSTALLERS Y N field on screen 753 Build Packet to D ownload because that will send your entire installer file in addition to the installer records that you specify in this screen You only want to send your entire installer file if you are setting up your RPCs to receive accounts that are classified by location If you are setting up your RPCs to receive accounts that are classified by locations do not specify any installers in this screen 28 Setup Screens Fields RPC The RPC number from Screen 752 is displayed in the upper left corner of the screen INSTALLER RANGES 1 32 You can enter 32 installer ranges per page up to 64 of installer codes for each RPC On each line the first field is the starting installer number and the second field to is the ending installer number These ranges include all installer numbers that fall in between and including those entered For example to associate installers 103 104 105 110 and 111 with this RPC enter 103 to 105 on line 1 and 110 to 111 on line 2 Command Line S AVE M ORE P REV RETURN Enter S at the command line to save the installer information you entered for this RPC You can enter up to 32 installer ranges on each screen If the screen is full and you want to enter more installer ranges enter M at the command line to access ano
47. e fields on this screen are display fields The RPC who sent the memo when it was sent and a message about the memo s contents are displayed for up to five memos in the IN BOX In the OUT BOX the RPC who will receive the memo the date the memo was created and a message about the memo s contents are displayed for up to five memos The number field on the far left of the IN and OUT boxes assigns a number to each entry This number is used when you want to delete an entry or read the text of one of the entries RPC The rpc field displays the RPC identification number Memo Screens 101 NAME The NAME field displays the name of the RPC DATE The DATE field displays the date the memo was created REGARDING In the OUT BOX this field displays a brief description of the memo as entered in the regarding field on Screen 704A M emo Text The IN BOX displays the regarding message sent by the RPC Command Line S WITCH Enter S at the command line to move back and forth from the IN BOX to the OUT BOX The words IN BOX or OUT BOX appear in bold type when you are working with the memos in that box M ORE The M in the M ORE command will flash when there are more memos than can be displayed in the memo box Enter M at the command line to view the next page of memos Memos appear in the order created D ELETE Enter D and the line number of the memo you want to delete The line number is the number on the far left of the IN OUT BOX next
48. ect the states for which you want agency information included for MASlink You can enter up to eight states or include all agency information in your Central Station data base 5 If you plan to send common overflow information to your RPCs you must identify one installer for each common overflow page On Screen 011 field 2 enter the one installer you want connected to this page of common overflow information You cannot enter more than one installer per common overflow page 6 If you are not running a redundant system it is important that you familiarize yourself with the STARTTALK and STOPTALK commands if you are not familiar with these already Overview 5 Overview The Overview section is a summary of MASlink You will be introduced to MASlink s two menus and each of the MASlink screens Screen 700 MASlink Menu Monitoring Automation Systems 06 04 98 09 02 Central Station 5 50 65 MASlink Menu Review Account Changes 711 System History View Review Accounts On Hold 712 Communication History View Review Common Overflow 713 Request Manual Session Memos 714 Remote Request Log Accounts To Review 722 Communication History Report Accounts On Hold 723 Requested Changes Report Common O flo To Review 724 Memo Report 725 Remote PC Listing System Memos 726 Account Totals Report Incoming Memos 727 Field Equipment Error Report Outgoing Memos To Send Outgoing Memos Sent 750 Setup amp Utility Menu Enter Procedure Number di
49. eeds only that data that has changed since the date the backup was performed To send all subscriber data regardless of when it was changed leave this field blank 9 ACTIVITY Y N Enter Y if you want event history included in the packet Enter N to exclude activity 10 START DATE 11 THROUGH DATE If you entered Y in theactivity field enter the starting and ending date of the event history to be included in the packet If you entered N in theactivity field leave fields 10 and 11 blank Setup Screens 33 12 EVENT CODES Y N Enter Y to include all event codes in the packet Enter N to exclude event codes See event code setup in the Utility Screens section of this manual 13 AGENCIES Y N Enter Y to include agency information in the packet Enter N to exclude agency information If you entered states for agencies on Screen 752 Remote PC M aintenance the agencies in those states will be included Also any agencies that do not have a state entered on Screen 052 will be included in the packet 14 OTHER TABLE FILES Y N Enter Y to include the global holiday list the location table passcard levels and UL codes in the packet Enter N to exclude these files 15 MF DISABLE FLAGS Y N Enter Y to include the master file disable flags entered on Screen 754 Enter N to exclude the master file disable flags 16 COMMON OVERFLOW Y N Enter Y to include common overflow for this RPC Enter N to exclude common ove
50. een outgoing memos only Enter D and the line number of the memo you want to delete A DELETE promptis displayed Enter Y if you want to delete the memo or N if you do not want to delete the memo Enter N at the command line when you want to write a new outgoing memo The cursor moves to the rpc field Enter the number of the RPC to whom you are sending the memo Enter the word ALL to send the memo to all RPCs The cursor moves to the REGARDING field Enter a brief description of the memo s contents The cursor moves to field 3 Type the text of the memo in the three lines provided Enter S to save the memo you have written The memo will be sent during the next communication session t the select RPC s Enter R at the command line to return to screen 704 Report Screens 107 Report Screens The report screens provide printed reports of all MASlink related information for each RPC and installer as well as all interactions between the Central Station and the remote PCs Printing Reports The print command functions the same as in the Central Station software Enter GO at the command line to send the report to the printer Enter GOV to view on the report on your computer screen instead of printing it to your printer Enter GOX to display screen N Q 002 which allows you to select the printer where you want the report to be printed The following is a list of the report screens and the related MASlink screens from which the information
51. entral Station Additionally you may enter a comma in the agency fields to lookup alist of valid agencies or you may enter the agency phone number in the agency fields to select the agency Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANGE ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages 66 Review Screens Screens 701 and 702 Command Lines The first row of the command line on these two screens is used to access other screens of related information for the account The first letter s of the commands will blink when there are requests to change that type of information Vong SENC EE aD isas Oilo Brol AR maie 2 ilo IN OUT Svc S ave L og N ext B efore C hanges A ccept R eject Hold The second row of command line options is used to view accept reject or make changes to the information displayed on the screen Z ONE Enter Z at the command line to review requests to change zone information Screen 701A is displayed SC HED Enter SC at the command line to review requests to change the account s schedule Screen 701B displays the new schedule being requested M AIL Enter M at the command line to review requests to change mail to information Screen 701C displays the requested changes to the mail to addresses PA SSCARD
52. epair THIS PROGRAM WILL REPAIR THE DATA RECORD WHICH STORES BY LOCATION THE TOTAL NUMBER OF RPCS HAVING THAT LOCATION WITHIN THEIR PROFILE ON SCREEN CS0752B Type GO to Proceed Purpose If you have any RPCs that are set up to receive accounts that are classified by location you may use this screen to update the master location file which stores the total number of RPCs that have a specific location The system uses Screen 752B to determine the location profiles for each RPC This screen is used to protect against corruption that may occur within the master location file You only need to run this repair if you anticipate something has gone wrong within the master location file You should only run this repair if you have been instructed to do by MAS Command Line GO Enter the word GO to begin updating the master location file Once the process is finished you will return to the main menu Screen 51 Event Code Update Event Code Update CS 051 Event Code 8 Min User Level Description NORMAL OPEN Disposition Type Reporting Code O OPEN CLOSE Disposition Code Response Code 1 ATTEMPT TO LOG Prompts P C B N Resp Priority 10 Confirm Required Event Class o VRT ClrTest R N Wait 0 1 Set 2 Clr 3 Eqres Agency Type PFMT 4 Disarm 5 Arm 6 Delay Dual Custody Y N Wait Event Code 0 Screen 12 to S kip Status Change O 0pn C Cls A Alrm T Trbl Ticket Type R Rst N Norm X Outg S Stay Global ZD Page Dispatch Code Event Type A
53. er any field number at the command line and the cursor will move to that field so you can modify requests to change passcard information Remember to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R and the line number of the request you want to reject The R EJECT command rejects each line of passcard changes individually G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save your modifications to the RPC s requests The S AVE command saves the passcard information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 M ORE ALL REQ S Review Screens 81 If the M in the M ORE command is flashing there are more passcards to be reviewed than can be displayed on the screen Enter M to view each additional page of passcard information Enter the word ALL at the command line to see all passcard information for the account In the upper right corner of the screen next to the screen number the words ALL PASSCARDS are displayed to remind you that you are viewi
54. ese fields blank Each comma will enter a two second pause For example when a number must be preceded by a nine a pause is usually required before the number can be entered Enter as many commas as are needed to create an adequate pause To enter special characters such as a carriage return or a control character enter the ASCII code between angle brackets For example enter lt 13 gt for a carriage return If you entered D in the connection type field you may enter a log off command string here Otherwise leave this field blank See field 14 for a description of how to enter special characters 16 RPC GROUPS A L Enter the letters that identify the RPC group s in which you want this RPC included For example to include this RPC in groups A B and F enter ABF See Screen 751 to set up automatic communication session times for each group Setup Screens 23 17 24 PD FD STATES 8 If you want to send only police and fire department information for specific states to this RPC you can enter up to eight state abbreviations remember to press Enter after each If you want to send all of the agencies in the system to this RPC leave this field blank States must be entered on Screens 52 and 53 25 26 ACTIVITY CUTOFF These fields are typically for display purposes only They indicate the date and time of the last most recent event history that was sent to this RPC Events occurring after this date and time have not yet been sent to
55. essions Only one RPC may be called during each communication session Global information such as beginning and ending dates and times total modem time and communication errors can be viewed here See the Communication Screens section for details Screen 712 Communication History View This screen is used to view a detailed history of communication for a specific RPC Every time an RPC is called MASlink logs information about the call such as date and time called total time connected and the number of bytes sent and received See the Communication Screens section for details Screen 713 Request Manual Session This screen is used when it is necessary to call a specific RPC or group of RPCs at an unscheduled time MASlink either calls RPCs automatically on a scheduled basis or immediately when a manual session is requested Automatic communication sessions are scheduled on Screen 751 See the Communication Screens section for details 8 Overview Screen 722 Communication History Report This screen is used to print the information that is displayed on Screen 712 Communication History View See the Report Screens section for details Screen 723 Requested History Report This screen is used to print all requested changes that are currently in both the review and the accounts on hold buffer The report includes account information and common overflow pages This report is typically run to keep a backup on paper of changes
56. et to Download 31 Screen 753 Build Packet to Download 35 Screen 755 Communication TASK Setup EE 36 Screen 770 Program User Security Maintenance 39 Communication Screens Screen 713 Request Manual Session cc ecceccecesseeecesseseseseeeeenseeseeenseesaesesassassassecaeeassassassesaseeneensesseeaseeneatas 44 Screen 711 System History View oo ececcccseeseeeeceeeeeeeeceecaeeaeeessesaesaeeassessecaesaseaseesaesaaeaseessesaesaseesesaesaseaseeeas 47 Screen 711 System History View Log File WINK OW E 53 Screen 712 RPC History IEN 55 Screen 14 REMOte REGUSSE KO ege derer ege i EEE gedd 61 2 Review Screens Screen 701 Review Account Change E 64 Screen 701A Zone Page REVICW eccecceceececeeceseeseeeeceeasseeatansaesecaesassansecsassasseseesecaeeensensesseeaseensaseaneaneenseeas 70 Screen 701B e UE ut 73 Screen 701C Mail To Address REVICW AN 76 Screen 701D Passcard HEITEN eier eege ee ER ege AA 79 Screen 701E Zone Dispatch Review 82 Screen 7011F Overflow REVI EE 85 Screen 701G Holiday List Reien 88 Screen 711H General Permit Review WINCKOW AN 90 Screen 701 COMMON Overflow REVIEW ccccccccsscsssesssessscssscesseessssscesseesseesseesseeseesesaeesseessuseeesseesseesseesnees 92 Screen 702 Review Accounts ON Hold 95 Screen 703 Review COMMON Overflow EN 97 Memo Screens Ir Boergeld e aa 99 WIAT MEMOS EE 99 See LOA nn E 100 Sareen 70A Meno TET EE 103 Report Screens
57. fic location The system uses Screen 752B to determine the location profiles for each RPC This screen is used to protect against corruption that may occur within the master location file You only need to run this repair if you anticipate something has gone wrong within the master location file 120 Utility Screens Screen 770 Program User Security Maintenance This screen is used to set up user security for a specific RPC type This screen is similar to Screen 360 in that you are assigning access levels to user security levels for a specific program However there are some fundamental differences First the user security level is the security class that you enter for a username in MASlink Second the security privileges are defined for an RPC type All RPCs with that RPC type will have the same security privileges The RPC typeis assigned to an RPC on Screen 753 Build Packet to D ownload Screen 51 Event Code Update This screen is used to set up and modify the event codes used throughout the Central Station software Event codes describe the signals that may be received from your subscriber sites and the actions a CS dispatcher may take in resolving those events Screen 11 Common Overflow Maintenance This screen is used to enter information or instructions that apply to one or more installers agencies or accounts By entering information as a page of common overflow you ll only have to edit the information on one screen if the inf
58. g R followed by the field number 1 8 or by the group letter A L of the group to be repeated M ODEM Enter M to go to Screen 751M M odem String M aintenance where you can customize or test the modem strings that will determine the commands sent to the modem Setup Screens 17 Screen 751M Modem String Maintenance MODEM STRING MAINTENANCE OCOOMDADUOBWNHE N S ave R eturn Purpose This screen is used to put in modem strings which will determine the commands sent to the modem These modem strings can be used to customize a one time communication session in the event that you are having communication difficulties with the standard modem strings You can also use this screen to set up modem strings to test new commands After you have found a modem string that suits your needs you can then set it up as your standard modem string Command Line Enter the line number 1 20 of the field where you want to enter or modify a modem string S AVE Enter S to save the displayed modem strings R ETURN Enter R to return to Screen 751 18 Setup Screens Screen 754 Disable Master File Fields Disable Master File Fields 2 Site Sub Name Adrl Y Disabled 34 Installer Adr2 CSZp Akey P ATI Nkey S ATI Phnl TZone 35 Phn2 DST Grp 36 Telco Ln R S 37 UDF1 SType 38 UDF2 En Xt 39 MTyp Specl 40 Map KeyNo 41 42 43 Start Y 44 45 46 47 Send Flags To All RPC s or S ave Purpose
59. ges requested In the upper right corner of the screen below the screen number the words ALL PAGES are displayed to remind you that you are viewing all schedule pages for the account The REQ S requests command is displayed on the command line when the ALL command is entered Enter REQ to display the requests to change schedules only In the upper right corner of the screen next to the screen number the word REQUESTS is displayed to remind you that you are viewing requests only 76 Review Screens Screen 701C Mail To Address Review MAIL TO ADDRESS REVIEW CS 701C CS 24100 AVERY PLASTICS 129 MAPLE STREET APT 456 CA 90457 MAIL TO 10 MARK MENDOZA 1234 BELL AVE GARDENA NO OF COPIES B EFORE C HANGES R EJECT G EN S AVE M ORE OR REQ S Purpose This screen is used to review RPC requests to change an account s mail to address information This screen looks like Screen 45 M ail To A ddress U pdate Fields See Central Station Screen 45 M ail To A ddress Update for field descriptions Review Screens 77 Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANGE ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages Command Line The number sign indicates that you can enter any field number at the command line and the cursor
60. he REQ S requests command is displayed on the command line when the ALL command is entered Enter REQ to display only those mail to addresses which the RPC is requesting to change In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only Review Screens 79 Screen 701D Passcard Review MAS ADD CS 24100 S AVERY PLASTICS 129 MAPLE STREET APT 456 LAKEWOOD CA Sequence Type S M Passcode Name Long Name Relation Phone 1 Note 1 Phone 2 Note 2 Level 1 40 Expires User Call Lists B efore C hanges Purpose Passcard Review REQUESTS CS 701D Installer 24 NATIONAL SECURITY 90457 50 M 121058469 MARK MENDOZA MARK ANTHONY MENDOZA 213 555 1212 x x 1 OPEN AT ANY TIME M ore or ALL R eject G en S ave The Passcard Review screen is used to review requests to change passcard information This screen looks like Screen 46 Passcard U pdate Fields See Central Station Screen 46 Passcard U pdate for field descriptions Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested The request types include CHANGE ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages 80 Review Screens Command Line The number sign indicates that you can ent
61. he number of accounts in the review buffer See the Review Screens section for detailed information about each field and its function Screen 702 Review Accounts On Hold This screen resembles Screen 701 but it is used to review accounts that have been put on hold On the MASlink Main Menu the number to the right of the accOUNTS ON HOLD display field indicates the number of accounts that are temporarily being held until changes are approved or rejected Typically an account will be put on hold when a change is requested that cannot be accepted immediately See the Review Screens section for more details Overview 7 Screen 703 Review Common Overflow This screen is used to review requests from an RPC to make changes to common overflow pages On the MASlink Main Menu the number to the right of the COMMON O FLO TO REVIEW display field indicates the number of common overflow pages currently in the review buffer See the Review Screens section for more details Screen 704 Memos This screen is used to read memos sent from RPCs or system memos created by MASlink You can also create memos to send to RPCs On the MASlink Main Menu the numbers to the right of SYSTEM MEMOS INCOMING MEMOS OUTGOING MEMOSTO SEND and OUTGOING MEMOS SENT indicate the number of memos in each category Seethe Memo Screen section for more details Screen 711 System History View This screen is used to view the results of the last twelve communication s
62. hich are automatically downloaded to the RPCs If either the A or B machine is down or the redundancy between the A and B machines is not running then the PC packets will not be built However as long as Programs CD004 and CD006 are running requests for RPCs can be accepted but no updates are sent to the RPCs The data changes are stored on the system until redundancy is running again When redundancy is resumed the information is placed into PC packets and downloaded to the RPCs If redundancy is down you may manually build the PC packets that are typically created through redundancy using Screen 753 Build Packet to Download You must specify the following things in Screen 753 e Enter aY in thesuBSCRIBER DATA Y N field e Usethe MODIFIED SINCE field to specify the date as of which you want to restore the information e Enter aY in theactivity Y N field e UsethestartT DATE field to specify the last date a PC packet was built e Usethe THROUGH DATE field to specify today s date since that is when you are manually building the packet e Before redundancy is brought back up use the ACTIVITY CUTOFF field in Screen 752 R emote PC M aintenance to specify the last date a PC packet was built This date must be the same date that is entered in the THROUGH DATE field in Screen 753 If you choose to manually create the PC packets Screen 753 should continue during the time the redundancy between the A and B machineis down Once redundancy
63. ield so you can modify requests made by RPCs Remember to enter S to save your changes 98 Review Screens S AVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the permanent common overflow page is not changed until you accept the request using the A CCEPT command NENT Enter N at the command line to view the next common overflow page being held for review B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B A CCEPT Enter A at the command line when you want to accept the changes to the common overflow page as it appears on the screen R EJECT Enter R to reject the requests from the RPC to change the common overflow page The R EJECT command rejects the entire page of changes displayed on the screen Memo Screens 99 Memo Screens There are two MASlink memo screens Screen 704 and Screen 704A Screen 704 is a list of the first five incoming and outgoing memos The information on Screen 704 includes the RPC number of the RPC sending or receiving the memo the name of the RPC the date the memo was created and a brief de
64. ing prepared how many transactions have been prepared and the current size of the packet A transaction is one type of information such as zone information agency information etc When the packet is built the total number of bytes in the packet is displayed on the screen Enter N at the command line to build a packet for another RPC The screen will be cleared and the cursor will move back to the RPC field Setup Screens 35 Screen 753 Build Packet to Download For redundant systems if you change from one machine to the other you must run Screen 753 Build Packet To D ownload before communication between the host and RPCs may begin Build Packet to Download CS 0753 The MASlink system ID has been changed on Screen 901 This screen must be run before any MASlink processing or communication can occur this screen will delete any old packets left on this system and then rebuild the packets need to keep your RPCs current N EXT OR GO Command Line GO Enter GO at the command line to begin the process NENT Enter N at the command line to build a packet for another RPC The screen will be cleared and the cursor will move back to the rpc field 36 Setup Screens Screen 755 Communication Task Setup Communication Task Setup Task Act AM R Port Date j Status 5 20 98 11 15 53 7 WAITING 5 22 98 13 30 12 WAITING 5 22 98 13 30 13 WAITING PRPRPRPRPRPPR NNNNNNNDN WW WWW WWW G G s 1 2 3 4 5 6 7
65. is current PC packets will be built from the time it initially fell behind In this situation RPCs will most likely experience System Memos such as ADD REQUEST RECEIVED BUT DATA ALREADY EXISTS These memos are common in this type of situation however you may want to check to ensure that these memos occurred as aresult of redundancy being down Appendix Switching MASlink Processing Switching MASlink processing is intended to permanently change the side on which communications is running However you may also elect to switch processing for an extended period of time due to such events as a hardware problem You may use the following steps to switch MASlink processing from the B machine to the A machine On the B machine do the following steps 1 3 Access Screen 982 and select option A MASlink Packet Processing Shut Down to shut down CD004 and CD006 Use Screen 331 to check to ensure that those processes have been shut down Access Screen 982 again and select option 5 MASlink Remote Request Shut Down to shut down CDO005 Again use Screen 331 to check to ensure that the process has been shut down Access Screen 901 and enter A in the MASLINK SYSTEM A B N field On the A machine do the following steps L 2 Access Screen 901 and enter A in the MASLINK SYSTEM A B N field Run Screen 763 M ASlink File Repairs to repair all MASlink files Use the default ranges available on the screen Access Screen 932 and se
66. ks that control which modems will communicate with the RPCs See the Communication Screens section for details Screen 761 Communication History Purge This screen is used to permanently remove communication history data for one or moreRPCs Seethe Utility Screens section for details Screen 762 Installer RPC Cross Reference This screen is used to locate all RPCs that are associated with a specific installer See the Utility Screens section for details Overview 11 Screen 763 MASlink File Repairs This utility screen is used to re create the original file when the contents of a file have been damaged See the Utility Screens section for details This utility should only be run when instructed to do so by MAS Screen 764 Location RPC Cross Reference This utility screen is used to display all RPCs whose accounts have been assigned to a selected CS location See the Utility Screens section for details Screen 765 Location Maintenance Record Repair If you have any RPCs that are set up to receive accounts that are classified by location you may use this screen to update the master location file which stores the total number of RPCs that have a specific location This utility should only be run when instructed to do so by MAS Seethe Utility Screens section for details Screen 770 Program User Security Maintenance This screen is used to set up user security for a specific RPC type This screen is similar to
67. layed Use the command line option if you want to view the log file for a specific day Enter D and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls that were successful and unsuccessful 52 Communication Screens T ASK N EXT W AIT Use this command line option to review the log file for the day and task specified by the line number you select Enter T and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls that were successful and unsuccessful Enter N at the command line to move the cursor to the session type field so you can enter a new session type To view the results of a communication session as it is occurring enter W at the command line When the communication begins the screen will blink once and the information about the current communication session will be displayed on the first line of the screen This command is used when you want to check the success of the communication session as it progresses Communication Screens 53 Screen 711 System History View Log File Window When you use the L oG FILE D ay or T ASK Command on Screen 711 the Log File Window will be displayed with the communication information you want to view This window
68. lect option 4 MASlink Packet Processing Startup to begin CD004 and CDO006 Use Screen 331 to check to ensure that those processes have been started Access Screen 932 again and select option 5 MASlink Remote Request Startup to begin CD005 Again use Screen 331 to check to ensure that the process has been started Enter GO in Screen 753 Build Packet to D ownload to delete old PC files and rebuilds based on the last call made in Screen 752 Once you have finished these steps MASlink processing should be running on theA machine
69. lternate Desc NOT USED Zone Group Can RPC S Use Y N MASlink Only ABM Status False Dispatch Y N Spcl Flags Late Event Code A bort OK A B ort VRT Type 1 99 Equivalent Code S ave or N ext Fields CAN RPCS USE Y N Enter Y in this field to allow RPCs to enter this event code on zone pages Enter N in this field to prevent RPCs from using this event code Note If you do not allow your RPCs to request additions or changes to zone page data ignore this field RPCs will be able to view all event codes but will only be able to request additions or changes using the event codes you have approved Event Code Conversion MAS can run an event code conversion utility that sets the can RPCS USE field to Y or N for all event codes If you want your RPCs to be able to use all or most of your event codes ask MAS to run the utility and set the field to Y Then access Screen 51 and enter N in the can RPCS USE field for the event codes you do not wish the RPCs to be able to use If you want your RPCs to be able to use only a few event codes ask MAS to run the utility and set the field to N Then access Screen 51 and enter Y in the CAN RPCS USE field for the event codes you want the RPCs to be able to use Utility Screens 131 Screen 11 Common Overflow Maintenance Fields INSTALLER Common Overflow Conversion Common Overflow Maintenance Common 2 Installer 1 NATIONAL ALARM CO MASlink ALARM SYSTEM SER
70. n Screens Command Line M ORE Enter M to view the next portion of file information B EGINNING Enter B to view the beginning of the file information N EXT Enter N to move to the LOG FILE NAME field where you can enter the name of a different file to view E ND Enter E to view the end of the file information P REVIOUS Enter P to view the previous portion of the file information Review Screens 63 Review Screens The review screens display requests from RPCs to change account information The information displayed on the review screens is the requested changes sent from an RPC You can view an account s data as it exists in the Central Station data base isolate the requested changes to the data base accept or reject some or all of the changes sent from the RPC and put requests on hold for review at a later time You will use the Review Screens more than any other screens in MASlink Therefore it is important that you understand the command line options and how to use them See the command line definitions for details Fields The M ASlink review screens are used to review requests to change current data base information so each of these screens looks the same as one of the other MAS Central Station screens The review screens do not include field descriptions You will be referred to the corresponding Central Station screen for descriptions of the fields Screen Messages In the upper left corner of the review
71. n hold Screen Displays The initials of the user who placed the account on hold are displayed in the upper right corner of the screen next to the words held by The screen message ADD CHANGE DELETE or NO CHANGE aredisplayed next to the letters MAS to indicate the type of change that is requested 96 Review Screens Screens 701 and 702 Screens 701 and 702 are identical except that Screen 701 is used exclusively to review requests to change account information and Screen 702 is used exclusively to review accounts whose change requests have been put on hold All fields and command line options are identical Refer to Screen 701 and 701A J for field and command line descriptions Review Screens 97 Screen 703 Review Common Overflow Review Common Overflow Common BELL Installer 1 NATIONAL ALARM DISARMING THE EXTERNAL SIREN TURN KEY CLOCKWISE PAST 6 00 THEN TURN KEY COUNTER CLOCKWISE PAST 3 00 9 10 11 12 Je 14 Stave N ext B efore C hanges A ccept or R eject Purpose This screen is used to review requests from an RPC to change information for the common overflow This screen resembles Screen 11 Common Overflow M aintenance Fields The fields on this screen are the same as those on Screen 11 Common Overflow M aintenance See Screen 11 for field descriptions Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that f
72. n number or range of location numbers to disallow those location records from being sent to the RPC For example enter D 1 to specify location 1 Enter D 1 10 to specify locations 1 through 10 Enter S at the command line to save the specified location records Enter R at the command line to return to Screen 752 Setup Screens 31 Screen 753 Build Packet to Download MAS Build Packet to Download RPC 1 RPC NUMBER 1 Installer s 24 25 26 27 28 29 30 31 32 1 Start Installer 24 NATIONAL ALARM CO 3 Beg Loc 2 Through Installer 32 EFFECIENCY ALARMS 4 End Loc Start CS FIRST Event Codes Y N Through CS LAST Agencies Y N Other Table Files Y N Subscriber Data Y MF Disable Flags Y N Modified Since Common Overflow Y N Installers Y N Activity Y N N Security RPC Type Start Date 5 01 98 Through Date 12 31 99 Sr rr r N ext or GO Purpose This screen is used to build a packet of information to be sent to a specific RPC The most common use of this screen is to build the initial download packet The initial download packet contains an entire account database including all installers for that RPC as well as all of the system information such as event codes agencies holidays etc It can also be used to build a recovery packet when an RPC has crashed or to build an activity packet of old event history Fields RPC Enter an existing RPC number The RPC s name and first address line will be displa
73. nd NO CHANGE See the introduction to the review screens for explanations of these messages 74 Review Screens Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify requests made by RPCs Remember to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to add change or delete an account s schedule The R EJECT command rejects the entire schedule displayed on the screen G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 M ORE Ifthe M in M ORE is flashing there are more schedules to review Enter M to view each additional schedule ALL REQ S Review Screens 75 Enter the word ALL at the command line to see all schedules for the account even the schedules that do not have chan
74. ng all passcard pages for the account When you enter ALL at the command line to see all passcard information a letter A C D in ther field indicates a request to change that passcard information The lines that do not have a letter in ther field do not havea change request attached The REQ S requests command is displayed on the command line when the ALL command is entered Enter REQ to display only those passcards which the RPC is requesting to change In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only 82 Review Screens Screen 701E Zone Dispatch Review MAS ADD Zone Dispatch Review CS 701E CS 24100 Installer T AVERY PLASTICS NATIONAL SECURITY 129 MAPLE STREET Dispatch Text Page 1 PERMANENT BURGLARY DISPATCH INSTRUCTIONS 1 CONTACT PREMISE FIRST 2 IF NO ANSWER CONTACT CALL LIST 1 3 IF NO ANSWER DISPATCH PD CALL L1 PD E B efore C hanges R eject G en S ave M ore or REQ s Purpose This screen is used to review requests to change an account s zone dispatch information This screen resembles Screen 47 Primary Dispatch Information Fields See Central Station Screen 47 Primary Dispatch Information for descriptions of the fields on this screen Request Type In the upper left corner of the screen next to the letters MAS a screen message is displayed indicating the type of change being requested
75. ntral station computer by a direct cable Enter W if the RPC isa C machine and is also part of a Wide Area Network WAN Entering W requires additional setup Please consult your MASlink support representative for more information 22 Setup Screens 11 DIRECT LINE PORT NUMBER If you entered D in the connection type field above enter the output port to which the RPC is connected If you entered M in the connection type field leave this field blank 12 BAUD RATE Enter the rate at which the central station MASlink host system and the host modem may communicate Typical modem baud rates include 1200 2400 9600 and 14400 13 TASKS TO CALL RPC Enter the communications tasks 1 8 that will determine which modems call the specified RPC This field is used in cases when you need to designate a specific a modem for an RPC in order to control which phone lines are being used For example you may want to specify a modem that will make only local or toll calls in order to avoid long distance charges 14 PHONE OR LOGON 15 LOGOFF If you entered M in the connection type field enter the phone number the central station computer will dial to connect with this RPC Do not use dashes or parentheses between or around the numbers You may need to include the number one 1 if dialing long distance a nine 9 to get an outside line etc If you entered D in the connection type field you may enter a log on command string here Otherwise leave th
76. odem connection only This message is displayed when the central station modem is unable to connect with the RPC s modem This typically occurs because the RPC is not in communication mode After a connection is made between the central station computer and the RPC the RPC responds to indicate the connection was successful If this response from the RPC does not occur the UNABLE TO SIGN ON message will appear This message may also appear if the central station ID number on Screen 751 is incorrect or the PC baud rate is wrong If the connection is broken while information is being received by the RPC the RECEIVE FAILURE message will be displayed The TRANSMIT FAILURE message is displayed when the host computer is transmitting information to the RPC and the transmission is interrupted If in the middle of the communication session the RPC stops responding to the host computer s commands the LOST CONTACT message will be displayed At the end of the communication session the host computer tds the RPC to sign off If the RPC does not respond to the disconnect command the UNABLE TO SIGN OFF message will be displayed This is not critical but should be reported to MAS history Enter M to view each additional page of communication history When you are viewing additional pages of communication history the P in the P REVIOoUS command flashes to indicate that there are pages of communication history prior to the page you are viewing
77. on the screen but the account s data base is not changed until you accept the new holiday information using the A CC EPT command on Screen 701 92 Review Screens Screen 701J Common Overflow Review MAS Common Overflow Review CS 701T CS 24100 AVERY PLASTICS Installer 1 S 129 MAPLE STREET NATIONAL SECURITY Seq Common Action 1 100 CHANGE 1 2 3 4 5 6 7 8 B efore C hanges I nfo R eject G en S ave M ore or REQ s Purpose This screen is used to review requests to change an account s common overflow pages Common overflow pages are assigned to an account using the O2 flo command line option on Screen 42 Account U pdate Fields SEQ The sequence order in which the common overflow pages will be accessed Sequence 1 will be accessed first sequence 2 will be accessed second and so on COMMON The code identifying the common overflow page This codeis alphanumeric Review Screens 93 ACTION The action regarding the common overflow page that is being requested for the account Valid actions indude ADD CHANGE and DELETE If the action displays in reverse video then there is additional information that needs to be viewed regarding the request Use the I N FO command line option to view that information Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify requests to the overflow page Remember
78. ormation changes Utility Screens 121 Screen 760 Communication History Purge Communication History Purge 1 Start RPC FIRST 2 Through RPC LAST 3 Through Date 06 30 98 or GO to Begin Printing Purpose This screen permanently removes communication history for one or more RPCs Periodic history purging is recommended to maintain adequate disk space which improves system performance It is recommended that you run the communication history report before purging history Fields 1 START RPC Enter the first RPC number for which you want to delete history Enter the word FIRST to begin deleting history starting with the first RPC 2 THROUGH RPC Enter the last RPC number for which you want to delete history Enter the word LAST to delete history through the last RPC 3 THROUGH DATE History will be purged up to and including the date entered in this field 122 Utility Screens Command Line GO The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information Enter the word GO at the command line to delete the communication history of the RPCs selected in fields 1 and 2 The CONFIRM prompt will be displayed Enter Y to begin purging history Enter N if you do not want to purge history Utility Screens 123 Screen 762 Installer RPC Cross Reference Purpose Fields INSTALLER MAS Installer R
79. oss Reference Periodic Session Index Communication Data File Account Master Review File Zone Page Review File Zone Dispatch Pages Review File Passcard Review File Schedule Review File Overflow Pages Review File Mail To Address Review File Common Overflow Review File Memo File 1 2 3 4 5 6 7 8 Type GO to Proceed Purpose When file contents have been damaged this screen will restore the data to re create the original file Rebuilding files should be done only when instructed to do so by MAS Fields There are two fields on the left side of the screen BEGINNING FILE TO REBUILD and THROUGH FILE TO REBUILD On the right side of the screen there is a list of the files that can be rebuilt The numbers next to the files listed on the right side of the screen are entered in the two fields on the left Use these two fields to select a range of files to rebuild 1 BEGINNING FIELD TO REBUILD Enter the number of the first file to be rebuilt 126 Utility Screens 2 THROUGH FILE TO REBUILD Enter the number of the last file to be rebuilt Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to rebuild the files selected in fields 1 and 2 The CONFIRM prompt will be displayed Enter Y to begin rebuilding files Enter N if you do not want to rebuil
80. ou can modify requests made by RPCs Remember to enter S to save your changes 68 Review Screens S AVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command L OG Enter L at the command line to log event resolution codes to the selected account NENT Enter N at the command line to review change requests for another account B EFORE Enter B to highlight the fields that the RPC is requesting to be changed However the information shown is the data that is currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data use the B command described above A CCEPT When you enter A at the command line you accept the information as it appears on all of the review Screens 701 and 701A G When you enter A at the command line the prompt CONFIRM is displayed Enter Y to accept or N reject the information as it appears on the review screens R EJECT HOLD Review Screens 69 The R EJECT command gives you the option to reject all account changes on Screens 701 and 701A G or the changes on Screen 701 only Enter R to reject the requests from the RPC to change the account s data
81. parate page If you enter N in this field the report will be printed without page breaks between each RPC s information 116 Report Screens Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to print the report Report Screens 117 Screen 726 Account Totals Report Account Totals Report 1 Start RPC 2 Through RPC 3 New Page Each Y N or GO to Begin Printing Purpose This screen is used to print a report of the total number of installers and the total number of accounts for each RPC The report shows each installer s number name and the number of accounts for each installer and the number of accounts marked for deletion The totals for each type of information are given below each of the columns of information on the report Fields 1 START RPC Enter the word FIRST to begin printing from the first RPC or enter the number of the RPC with which you want the report to begin 2 THROUGH RPC Enter the word LAST to end the report with the last RPC or enter the number of the RPC with which you want the report to end 3 NEW PAGE EACH Enter Y in this field to print each RPC s information on a separate page If you enter N in this field the report will be printed without page breaks between each RPC s information 118 Report S
82. port is used to keep track of the time taken during communication sessions and how much data was sent and received It is important to run this report before purging history Fields 1START RPC Enter the word FIRST to begin printing from the first RPC or enter the number of the RPC with which you want the report to begin 2 THROUGH RPC Enter the word LAST to end the report with the last RPC or enter the number of the RPC with which you want the report to end 110 Report Screens 3 START DATE Enter the date from which you want the report to begin 4 THROUGH DATE Enter the date that will mark the end of the reporting period 5 NEW PAGE EACH Enter Y in this field to begin each RPC s history printout on a separate page If you enter N in this field the report will be printed without page breaks between each RPC s history information Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can enter or change information GO Enter the word GO at the command line to print the history report Screen 723 Requested Changes Report Report Screens 111 Requested Changes Report Start Inst Through Inst Start CS Through CS New Page Each Y N 1 999999 FIRST LAST Y or GO to Begin Printing Purpose This screen is used to print a report listing the requests from RPCs to change account information
83. r screens of related account information This screen resembles Screen 42 Account Update Viewing Installer s Accounts When you enter this screen the first installer will be displayed in field 31 INSTALLER Installer s are sorted in numerical order To view another installer s account information enter the installer number in field 31 The installer s first account is displayed Accounts for each installer are displayed by CS number in alphabetical order As accounts are accepted rejected or placed on hold the next account in the review buffer will be displayed Review Screens 65 Viewing a Specific CS Account To review information for a specific CS account do the following 1 At the command line enter N to go to the INSTALLER field 2 Enter any installer number The cursor moves to the cs field 3 Enter the number of the CS account you want to review even if the CS account is not one of the installer s accounts Press Enter to view the account information The installer connected to the CS account you entered will be displayed Fields See Screen 42 Account U pdate for field descriptions Note The ALT 1D field can only be changed by the Host Central Station When an RPC initially creates a new account an alternate ID may be entered for the account by the RPC However once the account has been set up in the Host Central Station the alternate ID can only be modified in Screen 42 Account U pdate by the Host C
84. rflow When Y is entered only the common overflow pages with installers that belong to this RPC will beincluded See the Utility Screens section of this manual for information about setting up common overflow When performing the initial download enter Y in fidds 12 through 16 34 Setup Screens 17 INSTALLERS Y N Enter Y to send the entire installer file You would make this entry if you are initially setting up your RPCs to receive accounts that are classified by location After you have sent the entire installer file you would only enter Y if there has been a change to any of the installer records such as one has been added or deleted Enter N if you won t be sending the entire installer file You must make this entry if you have set up your RPCs to receive accounts that are classified by installer The packet will that you are creating will automatically send the information for the installers you specified on Screen 752A You do not need to send the entire installer file in addition to those records 18 SECURITY RPC TYPE Enter the RPC type that will determine the security privileges for the specified RPC Command Line GO N EXT Enter GO at the command line to build the packet The screen prompt CONFIRM is displayed To build the packet enter Y To cancel building the packet enter N Asthe packet is being built messages will be displayed on the bottom right of the screen indicating what type of data is currently be
85. screens next to the letters MAS a screen message is displayed that tells the kind of change being requested There are four messages 1 CHANGE This message will be displayed if the RPC is requesting to change existing account data 2 ADD TheADD message is displayed when the RPC is requesting to add new data 3 DELETE This message is displayed when the RPC is requesting to delete account data 4 NO CHANGE The NO CHANGE message is displayed when no change has been made to the account information displayed on the screen 64 Review Screens Screen 701 Review Account Changes CHANGE 24100 2 8 Name AVERY PLASTICS Adrl 129 MAPLE STREET Adr2 APT 456 CSZp LAKEWOOD CA 90457 Akey MAPLE 129 24 P ATI Nkey MARK amp ANN 25 S ATI Phn1 310 555 7899 x 26 TZone 1 Phn2 x 27 DST Grp Telco Ln 28 R S N UDF1 29 SType UDF2 30 En Xt MTyp 24 G 8 32 Specl Map 35 33 KeyNo Type C BR 0000 PD 10 PD LAKEWOOD PD FD 10 FD LAKEWOOD FD Z one Sc hed M ail PA sscard ZD isp U C S G S M Al PT M D Review Account Change O flo IN SERVICE 34 Installer 1 NATIONAL SECURITY VEST 415 2 TWO WAY VOICE 1 SERVICE LOC1 1 W 43 Start 07 11 94 24100 1 TOUGH GUARD CO 1 LIFEALARM INC H ol PR mit O2 flo IN OUT Svc S ave L og N ext B efore C hanges A ccept R eject Hold Purpose This screen is used to review requests to change account information Use the command line to go to othe
86. scription of the memo s contents Screen 704A is where you write memos and view the text of incoming memos In Box and Out Box There are two boxes displayed on this screen the IN BOX and the OUT BOX Select the In or Out box by entering S for SWITCH at the command line On the left side of the boxes the words IN BOX or OUT BOX appear in bold type to indicate which box of information has been selected The In Box on Screen 704 displays the memos received from RPCs and when they were sent At the command line choose which memo you want to read by entering T for TEXT and the number of the line on which the RPC memo information is displayed The memo will be displayed on Screen 704A You cannot edit the text of an incoming memo The Out Box on Screen 704 displays the memos you are sending to RPCs To view or edit this text enter T at the command line and the number of the line on which the RPC memo information is displayed The memo will be displayed on Screen 704A System Memos System memos are created by MASlink to warn you of potential problems The text of the memo will identify the specific problem and may suggest how it can be resolved 100 Memo Screens Screen 704 Memos S witch M ore D elete T ext Purpose This memo screen is used as a mailbox You can see who has sent memos to the central station as well as how many memos you have sent to RPCs and to whom you have sent them Fields All of th
87. sk3 ALARM STD The MASlink Main Menu The MASlink Main Menu is shown above You may move to one of the screens shown on the menu by entering the screen number at the command line Screen 750 is the Setup and Utility Menu Each screen on this menu is described in this overview section and in the introduction to the section where the screen is included 6 Overview Display Fields There is a group of display fields in the lower left portion of the screen These fields show how many incoming and outgoing memos are stored how many accounts are on hold and need to be reviewed and how many common overflow pages there are to review To return to the MASlink Main Menu At the command line of any MASlink screen enter a semicolon to return to the MASlink Main Menu Screen 700 To return to the Central Station Main Menu enter a semicolon at the command line of the MASlink Main Menu Screen 701 Review Account Changes This screen is used to review all requests from RPCs to add change or delete account information These include requests to change master file data zone information schedules holidays mail to addresses passcards zone dispatch information and overflow information Screen 701 resembles Screen 42 except that 701 has five command line options for M ASlink purposes only B EFORE C HANGES A CCEPT R EJECT and HOLD On the M ASlink Main Menu the number to the right of the ACCOUNTS TO REVIEW display field indicates t
88. specify any locations on this screen After you specify the locations in this screen you will need to specify a Y in the INSTALLERS Y N field on Screen 753 Build Packet to D ownload to send your entire installer file Because you are setting up your RPCs to receive accounts classified by location you will need to send your installer file when you initially set up your RPCs If you are setting up your RPCs to receive accounts that are classified by installers do not specify any locations in this screen 30 Setup Screens Fields RPC The RPC number from Screen 752 is display in the upper left corner of the screen DATABASE LOCATIONS 1 99 You can specify up to 99 location records to be sent to a single RPC Locations are selected by using the command line to allow or disallow certain locations The default is to disallow all locations If you are setting up your RPCs to receive accounts that are classified by installers you will need to make sure that none of the locations have a Y entered beneath them Command Line A LLOW Enter A along with the location number or range of location numbers to allow those location records to be sent to the RPC For example enter A1 to specify location 1 Enter A1 10 to specify locations 1 through 10 If you want to send all locations for the RPC s installer range do not specify any locations on this screen D ISALLOW S AVE R ETURN Enter D along with the locatio
89. st types include CHANGE ADD DELETE and NO CHANGE See the introduction to the review screens for explanations of these messages 86 Review Screens Command Line The number sign indicates that you can enter any field number at the command line and the cursor will move to that field so you can modify requests to the overflow page Remember to enter S to save your changes E Enter E followed by the line number that you want to edit This command will allow you to edit only a specific portion of a line without having to retype the entire line B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to change the overflow page The R EJECT command rejects the entire page of changes displayed on the screen G EN Enter G to return to Screen 701 SAVE Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 M ORE ALL REQ S Review Screens 87 Ifthe M in theM
90. t Common Overflow Table B The following screens are located in the Reporting M enu in MASlink Account Database Report Event History Report History Summary Report Summary Totals Report Mailer Report Database Request Report Host Changes Report Common Overflow Report Memo Report Account Totals Report Alarm Ticket Permit Report Passcard Print CRF Report Non Activity Report Setup Screens 41 TableC The following screens are located in the System M enu in MASlink Event Code List PD List FD List MD List PT List Holiday List Installer List Location List UL Code List Passcard Level List Permit Type List The access levels that can be assigned to each of these screens are the same access levels that are used in MASlink For more information about each of the access levels refer to your MASlink User Guide Fields RPC TYPE The RPC type for which you are defining security All RPCs that are assigned this RPC type will have the same security privileges The RPC type code can be alphanumeric and up to 6 characters PROGRAM NAME Enter the MASlink security ID that corresponds to the program for which you assigning security Refer to Table A for the list of security id codes and corresponding screen names 36 SWITCH LEVELS 5 AND 6 Y N This field refers to access levels 5 Change Requests and 6 Add Requests Entering Y will make access level 5 refer to the ability to make Add Requests and ac
91. t respond to the disconnect command the UNABLE TO SIGN OFF message will be displayed This is not critical but should be reported to MAS None of these errors are critical unless they occur repeatedly If these errors are occurring repeatedly call MASlink support Communication Screens 51 Command Line M ORE P REVIOUS L oG FILE D ay Enter the number of the field in which you want to enter or modify information When the M in the M ORE command is flashing there is information for more communication sessions than can be displayed on one screen Enter M at the command line to view additional pages of communication session information When you are viewing additional pages of communication history the P in the PREVIOUS command flashes to indicate that there are pages of communication history prior to the page you are viewing Enter P to view the previous page of communication history Use this command line option when you want to view detailed information about all communications that succeeded and failed during a specific communication session Enter L and the number of the line containing the information you want to view The Log File Window is displayed This window displays detailed processing and communication information about all calls that were successful and unsuccessful If you enter L but do not enter a line number detailed information for the communication session on line 1 of Screen 711 will be disp
92. t the command line Screen 752A will be displayed 26 Setup Screens D ELETE Enter D at the command line to delete this RPC The prompt ConFiRM will appear Enter Y to delete all information connected to the RPC such as history installers etc Enter N at the CONFIRM prompt to cancel the deletion process L OCATIONS To enter or modify the list of location records that will determine which accounts will be sent to this RPC enter L at the command line This feature is called M ASlink partitioning Screen 752B will be displayed N EXT To enter or view another RPC s information enter N at the command line The screen will be cleared and the cursor will return to the rpc field Setup Screens 27 Screen 752A Remote PC Maintenance Installers Purpose Remote PC Maintenance Installers CS 752A RPC NUMBER 1 PAGE 1 2 7 8 14 1 2 3 4 5 6 7 8 Stave M ore P rev or R eturn This screen is used to define one or more installers associated with an RPC During the initial communication session between the RPC and the host the host will send the entire account database for each installer listed on this screen When information is added changed or deleted from the installer s account database the host will send the new information to the RPC Typically since most RPCs will only be sent one installer s database there will only be one installer entered on this screen This screen can only be reached by using th
93. t the session the session will not be entered in the queue and will not occur C ANCEL To cancel a specific communication session enter C and the number of the line containing the communication session you want to cancel Once the session has begun you may not cancel it even though it still appears on the screen E MPTY QUEUE Enter E to cance all communication sessions displayed on the screen Any communication sessions in progress will not be canceled 46 Communication Screens M ORE R EFRESH N EXT When theM in the M ORE command is flashing there are more requests in the queue than can be displayed on one screen Enter M at the command line to view additional pages of queued requests Enter R at the command line to update the screen When R is entered only those sessions not in progress are displayed The screen will also be refreshed every 30 seconds Enter N to request another manual session The cursor moves to the rPc field Communication Screens 47 Screen 711 System History View MAS System History View CS 711 1 Session Types ALL 3 RPC Groups ALL 5 Through Date 11 30 97 2 Connection Types ALL 4 Tasks ALL RPC Name Connect Error Message 11 23 97 S BIG SECURITY 11 16 97 R BIG SECURITY 11 11 97 S BIG SECURITY 11 06 97 TOUGH GUARDS 11 05 97 TOUGH GUARDS 11 05 97 TOUGH GUARDS 11 02 97 S BIG SECURITY 10 27 97 TOUGH GUARDS 10 27 97 7 TOUGH GUARDS 10 27 97 S TOUGH GUARDS 10 16 97 BIG SECURITY CO
94. ther blank screen When there are more installer ranges than can be displayed on the current screen the M will flash You cannot access a new screen to enter more installers until the screen you are working on is full Enter P at the command line to go back to the previous screen of installer ranges The P will flash until there are no more pages to which you can return Enter R at the command line to return to Screen 752 Setup Screens 29 Screen 752B Remote PC Maintenance Locations Purpose REMOTE PC MAINTENANCE LOCATIONS RPC NUMBER 1 Database Locations LD LL 12 13 0 Y a A E 9 S det NW Camm CN 25 20 2T e 30 3 A LLOW D ISALLOW S AVE R ETURN This screen is used to specify which location records you want to send to the RPC This feature is referred to as MASlink partitioning The locations specified on this screen refer to the locations that you have defined for an account in Screen 42 Account U pdate During the initial communication session between the RPC and the host the host will send the entire account database for each location entered on this screen When information is added changed or deleted from the account database for any of the specified locations the host will send the new information to the RPC This screen can only be reached by using the L OCATIONS Command line option on Screen 752 If you want to send all locations for the RPC s installer range do not
95. this RPC The next time MASlink calls this RPC it will send all event history from this date and time through the current date and time If you wish to transmit event history from an earlier period than was included in the previous communication to this RPC you may change the date and time accordingly During the next communication the event history will be sent starting from the date and time specified in this field If the SEND Activity field is N fields 25 26 are not operative 27 COMMUNICATE WITH RPC Y N Enter Y to enable communication with this RPC Enter N to temporarily disable any communication with this RPC Packets will still be built for this RPC even if N is entered 28 RECEIVE DATA FROM RPC Y N Enter Y if you are going to allow this RPC to modify account data Enter N to disallow account changes by this RPC 29 ALLOW REMOTE REQUESTS Enter Y if RPCs can request a communication session If you do not want this RPC to be allowed to request a communication session enter N 30 DOWNLOAD ACTIVITY Y N Enter Y if you want to send event history to this RPC Enter N to send only database changes 24 Setup Screens 31 RETRY NEXT SESSION Y N If an automatic communication session has been unsuccessful a Y in this field tells MASlink to try again to communicate the missed information during the next automatic communication session even if this RPC is not normally called during the next scheduled session Enter N
96. to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B INFOS Enter I followed by the line number to view additional information regarding the specific common overflow page This command is available if there is an inconsistency in the add change or delete request An example of an inconsistency would be a request is made to add acommon overflow page that already exists for an account R EJECT Enter R followed by the line number to reject the requests from the RPC to change the common overflow page 94 Review Screens G EN S AVE M ORE ALL REQ S Enter G to return to Screen 701 Enter S at the command line to save the modifications you made to the RPC s requests The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 If the M in theM ORE command is flashing there are more overflow pages to be reviewed Enter M to view each additional page of overflow information Enter the word ALL at the command line to see all overflow pages on file for the acco
97. to the RPC number For example to delete the first memo displayed enter D and the number 1 D1 at the command line A CONFIRM prompt is displayed Enter Y to delete the memo from 704 and 704A Enter N to cancel the delete process 102 Memo Screens T EXT Enter T and the line number of the memo you want to read For example to read the second memo displayed enter T2 at the command line Screen 704A displays the text of the memo you selected N EW Enter N at the command line when you want to write a new outgoing memo Screen 704A is displayed See Screen 704A for a step by step explanation of how to enter anew memo Memo Screens 103 Screen 704A Memo Text MEMO TEXT CS 704A OUTGOING MEMO 05 20 98 E Loto 1 RPC 1 AAA NATIONAL SECURITY 05 20 98 2 REGARDING REQUEST TO CHANGE O FLOW INFO 3 YOUR REQUEST HAS BEEN REJECTED 4 PLEASE CONTACT JULIE AT 949 555 1212 S AVE D ELETE N EW OR R ETURN Purpose This screen is used to write edit read and delete memos Outgoing memos are sent to RPCs during the RPC s next scheduled communication session Incoming memos are read and deleted using this screen Outgoing Memos The upper right corner of the screen displays the date and time the memo was created and the initials of the operator who created the memo Fields Lrec Enter the number of the RPC to whom you are sending the memo or enter the word ALL to send the memo to all RPCs 104 Memo
98. tory on Screen 711 System History View for the C machine enter Y in periodic session history Setup Screens 15 3 MODEM PORT Enter the port number of a second modem that will receive requests from RPCs for immediate communication 4 AREA CODE Enter the area code of the phone number that will receive requests from RPCs 5 PHONE NUMBER Enter the phone number that will receive requests from RPCs 6 ENABLE AUTO SESSIONS Y N Enter Y to activate automatic communication sessions Once automatic sessions are enabled MASlink will call designated RPCs in RPC order or the C machine at the times entered in the fields described below Enter N to disable automatic communication sessions 7 18 AUTO SESSION GROUP X START TIME Enter the time that you want each automatic session to begin HHMM 24 hour format You can schedule up to eight automatic sessions per day labeled A through L For any given session all RPCs and or the C machine with a session ID in the automatic sessions group field of Screen 752 will be called For example all RPCs that have an A in the automatic sessions group field will be called during the group A automatic session Command Line Enter the number of the field in which you want to enter or modify information S AVE Enter S to save the control file information 16 Setup Screens R EPEAT Use the R EPEAT command to repeat the session for a selected RPC group You may repeat a session by enterin
99. total time includes the amount of time spent sending receiving and communicating with the RPC 50 Communication Screens ERROR MESSAGE If an error occurred during the session an error message will be displayed in the ERROR MESSAGE field Thereare six possible error messages UNABLE TO CONNECT UNABLE TO SIGN ON RECEIVE FAILURE TRANSMIT FAILURE LOST CONTACT UNABLE TO SIGN OFF Note Modem connection only This message is displayed when the central station modem is unable to connect with the RPC s modem This typically occurs because the RPC is not in communication mode After a connection is made between the central station computer and the RPC the RPC responds to indicate the connection was successful If this response from the RPC does not occur the UNABLE TO SIGN ON message will appear This message may also appear if the central station ID number on Screen 751 is incorrect or the PC baud rate is wrong If the connection is broken while information is being received by the RPC the RECEIVE FAILURE message will display The TRANSMIT FAILURE message is displayed when the host computer is transmitting information to the RPC and the transmission is interrupted If in the middle of the communication session the RPC stops responding to the host computer s commands the LOST CONTACT message will be displayed At the end of the communication session the host computer tals the RPC to sign off If the RPC does no
100. unt In the upper right corner of the screen below the screen number the words ALL COMMON OVERFLOW aredisplayed to remind you that you are viewing all common overflow pages for the account The REQ S requests command is displayed on the command line when the ALL command is entered Enter REQ to display only those overflow pages which the RPC is requesting to change In the upper right corner of the screen below the screen number the word REQUESTS is displayed to remind you that you are viewing requests only Screen 702 Review Accounts on Hold CHANGE 34500 2 S Name CAMPBELL ALAN Adrl Adr2 CSZp Akey 10 Nkey LAKEWOOD OAK 100 CAMPBELL 11 Phnl 310 555 1000 13 Phn2 310 555 2000 15 Telco Ln 16 UDF1 17 UDF2 18 MTyp THOM 19 Map A 4 20 Type 21 BR 23 FD Z one Sc hed M ail IN OUT Svc S ave L og N ext B efore C hanges A ccept R eject Purpose Review Accounts On Hold 100 OAK STREET 90808 P ATI S ATI TZone DST Grp R S SType En Xt Specl KeyNo 10 LAKEWOOD PD 10 LAKEWOOD FD PA sscard ZD isp Review Screens 95 Held By CS 702 34 Installer 1 NATIONAL SECURITY 131 SIGNAL AVE IRVINE CA 92714 714 555 4444 35 WO Num LCode O flo H ol PR mit O2 flo This screen is used to review accounts that have been put on hold because the requested changes could not be approved immediately The accounts on hold display field on Screen 700 shows how many accounts are o
101. will move to that field so you can modify the RPC s changes to the mail to address Remember to enter S to save your changes B EFORE Enter B to highlight the fields that the RPC is requesting to change However the information that is shown is the data currently in the Central Station database C HANGES Enter C to highlight the requests to change information The information in the highlighted fields is the new information sent from the RPC To view the current account data enter B R EJECT Enter R to reject the requests from the RPC to add or delete the mail to address The R EJECT command rejects the entire mail to page displayed on the screen G EN Enter G to return to Screen 701 S AVE Enter S at the command line to save the modifications to the RPC s requests as they appear on the screen The S AVE command saves the information as it appears on the screen but the account s data base is not changed until you accept the new information using the A CCEPT command on Screen 701 78 Review Screens M ORE ALL REQ S If the M in theM ORE command is flashing there are more pages of requested changes to mail to addresses Enter M to view each additional page of information Enter the word ALL at the command line to see all mail to addresses for the account In the upper right corner of the screen next to the screen number the words ALL MAIL TO S are displayed to remind you that you are viewing all mail to pages for the account T
102. yed to the right of the RPC field the cursor will move to the command line INSTALLER S The installers you have entered for this RPC are displayed here If there is not enough room for all of the installers to be displayed three dots will appear after the displayed installer numbers To view all installers enter I at the command line of Screen 752 32 Setup Screens 1 START INSTALLER 2 THROUGH INSTALLER Enter the range of installers whose data you want to include for this RPC The default values include all installers for this RPC 3 BEG LOC 4END LOC Enter the range of locations you want to include The defaults will include all locations for the specified RPC 5 START CS 6 THROUGH CS Enter the range of CS account numbers you want to include The defaults will include all installers for the specified RPC 7 SUBSCRIBER DATA Y N Enter Y to place account information in the packet Enter N to exclude subscriber data When you enter Y only those accounts with installers in the START INSTALLER THROUGH INSTALLER range and in the START CS THROUGH CS range will be included Account information includes master file data zone information schedules the holiday list mail to addresses passcards zone dispatch information and overflow information 8 MODIFIED SINCE Enter a date if you wish to send only that account data that has been changed since a specific date This option is used when an RPC has had to restore from a backup and n

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