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1. 3 it i a ai el nd a et T a ee A Hees f La Pale bays ern Pe at Pa a 1 Fe ar Dra te Egy I Veer eases ele nod piy e ar oe a Era EE TEN Peta aft an n3 i pT k T ed a i m ehhh ay I i A i a Jarh MFC 210C MFC 420CN Version A If you need to call Customer Service Please complete the following information for future reference Model Number MFC 210C and MFC 420CN Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers The most convenient and efficient way to register your new product is on line at http Awww brother com registration 1996 2004 Brother Industries Ltd Brother numbers IMPORTANT For technical help you must call the country where you b
2. 4 3 xiii EASy RECEIVE ecscecea he cecceenedeccterecendanectacscennccasendantecenaede 4 4 Printing a reduced incoming fax Auto Reduction 4 5 Printing a fax from the memory MFC 420CN only 4 5 Polling MFC 420CN Only ccccesseseeeeeeseeeeeseeeeees 4 6 Setting up Polling Receive cccecseseeeeeeeeeeees 4 6 Setting up Sequential Polling Receive 4 6 Quick Dial numbers and dialing options 10000 5 1 Storing numbers for easy dialing cccccseseceeeseeeeeeeenees 5 1 Storing Speed Dial numbers cccccceeeeaesteeeeeees 5 1 Changing Speed Dial numbers ccceceeeseeeeeees 5 2 Setting up Groups for Broadcasting ccceeeeeee 5 3 DINO CTO S a anenaun tina atecuuccanaressecortiathaemontesonatunedeueetaree 5 5 Access codes and credit card numbers 5 5 PAUSO s E 5 5 Tone or Pulse cccceccceeeeceeeseseeceeseseeceeeseensceeenenees 5 6 Remote Fax Options MFC 420CN only Not available for color faxes cccceesesceeeeeesseeeeenseneeeeeees 6 1 Setting up Fax Forwarding ccscsceeeeeeseeeeeeeeeeeaes 6 1 Programming your pager NUMDET cecceeeeeeeeees 6 2 Setting Fax StOragGe ccccccsesseccesessseseeeeeeeseeeseseeeeeans 6 3 Seting PO Fax AN eeuna 6 3 Turning off Remote Fax Options cccccecseeseeeeeees 6 4 Setting your Remote Access Code cscceceeee
3. 3 1 from memory Dual Access 3 2 3 8 from pc see Software User s Guide on the CD ROM from scanner glass 3 4 manual cceceeeeeeeeees 3 5 Overseas cccceeee seen 3 12 Real Time Transmission 3 9 resolution ceeee eee 3 7 Fax Tel mode answering at extension DNONES saecla A 7 double ringing voice calls 000 4 3 F T Ring Time 008 4 3 Fax Receive Code A 7 receiving faxes n A 7 Ring Delay sateiontsedetietensiens 4 2 Telephone Answer Code A 7 FCG NOCES aeiconeicicdcsn 10 1 Gray scale 00 S 5 S 6 Groups for Broadcasting 5 3 HELP LCD messages 0005 B 1 using navigation keys B 2 Menu Table B 1 B 3 Ink cartridges checking ink volume 11 18 replacing ns 11 24 Ink Dot Counter 11 24 Jacks convert to RJ11 jack triplex adapter A 13 EXT external telephone A 10 TAD answering machine c0008 A 10 Jams document 00008 11 5 DADE 0 eceeccssesseeeseeeeereees 11 5 LCD liquid crystal display ccseceeeees B 1 B 2 COMMAS eataa 2 6 ICID L Sica 7 3 Macintosh see Software User s Guide on the CD ROM 0005 Maintenance routine 11 22 Manual aln eaa 3 1 VECINE raano aei 4 1 transmission ececeeeee sees 3 5 Memory Storage
4. cc00ee 11 2 No Paper Fed 11 3 Not Registered 3 2 Out of Memory 11 3 while scanning a document 8 14 Unable to Change 11 4 Unable to Clean 11 4 Unable to Init 11 4 l 2 INDEX Unable to Print 0 0 11 4 Unable to Scan 11 4 Extension telephone USINO scisaddtwssetcsunghcecenasna dua A 7 External telephone CONNECTING cceeceeseeeeeees A 9 Fax codes changing eseese 6 4 A 8 Fax Receive Code A 7 Remote Access Code 6 4 Telephone Answer Code A 7 Fax Forwarding changing remotely 6 6 6 7 programming a number 6 1 Fax Storage ccceceeeseeeeees 6 3 printing from memory 4 5 turning Ke aereeeereecererccrrrr 6 3 Fax stand alone receiving ccccseeeeeseeseeeees 4 1 compatibility 11 13 difficulties 11 10 Fax Forwarding 6 6 from extension phone A 7 Paging wxsnsaseseert vercuntenautes 6 2 Polling Receive 4 6 reducing to fit on paper 4 5 retrieving from a remote SIE oei 6 7 Ring Delay setting 4 2 Sequential Polling 4 6 SCNGING orire e 3 1 automatic asnes 3 5 Broadcasting 0 3 11 canceling from MOMOLY cceccceseeeeeee 3 10 COIOl TAX eisena 3 3 compatibility 11 13 CONTASE ineei 3 6 enter Fax mode
5. Lists names and numbers stored in the Speed Dial memory in numerical order Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive Prints a Transmission Verification Report for your last transmission Lists your settings Lists your Network settings For MFC 210C press Menu Set 5 For MFC 420CN press Menu Set 6 2 Press a or v to select the report you want Press Menu Set OR Enter the number of the report you want to print For example press 1 to print the Help List 3 Press Black Start 7 3 PRINTING REPORTS l Making copies Using the MFC as a copier You can use your MFC as a copier making up to 99 copies at a time Enter Copy mode Before making copies make sure that Copy is illuminated in green If it is not press Copy to enter Copy mode The default setting is Fax You can change the number of seconds or minutes that the MFC stays in Copy mode See Setting the Mode Timer on page 2 3 Copy Coby P a gt Copy Ratio Quality No of Copies e oo ooo ooo o ooo oooooo ooo oo o o oo oo oo o ooo ooo o o o o o o o o o o o o l o o l o oo o o l oo oo o o o o l o o o o o l o o l oo o l ol MAKING COPIES 8 1 Making a single copy 7 Press Copy to illuminate it in green 2 Load your document See Load documents on page
6. Repeating letters If you need to enter a character that is on the same key as the previous character press to move the cursor to the right before you press the key again APPENDIXB B 11 Special characters and symbols Press or 0 and then press lt or gt to move the cursor under the special character or symbol you want Then press Menu Set to select it Press for space amp Press for lt gt A_ Press 0 for EAEEICEOO B 12 APPENDIX B Glossary ADF automatic document feeder MFC 420CN only The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of an external phone Automatic Redial A feature that enables your MFC to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your MFC prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission MFC 420CN only Black and white faxes only As a cost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Brightness Changing the Brightness makes the whole image lighter or darker Broadcasting
7. You can turn the ring Off or you can select the ring volume level 1 2 3 cage Nada Press a or v to select 1 Ring Low Med High Or Off Press Menu Set Press Stop Exit OR You can adjust the ring volume when your MFC is idle not being used In Fax mode press or lt to adjust the volume level Every time you press these keys the MFC will ring so you can hear the active setting as the LCD shows it The volume changes with each key press The new setting will stay until you change it again 2 4 GETTING STARTED Setting the Beeper Volume You can change the beeper volume The default factory setting is Low When the beeper is on the MFC will beep when you press a key make a mistake or you send or receive a fax Press Menu Set 1 4 2 2 Press a or v to select your option oD Low Med High or Off Press Menu Set 3 Press Stop Exit Setting the Speaker Volume You can adjust the MFC s one way speaker volume Press Menu Set 1 4 3 2 Press a or v to select Ze pon Low Med High or Off Press Menu Set 3 Press Stop Exit OR In Fax mode you can adjust the speaker volume by pressing Hook and then selecting a speaker volume level Press or lt to adjust the volume level The LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again GETTING STARTED 2 5 Turning on Automatic Day
8. 4 Press Black Start or Color Start Your MFC will poll each number or Group number in turn to receive a fax 4 6 SETUP RECEIVE Quick Dial numbers and dialing options Storing numbers for easy dialing You can set up your MFC to do two types of easy dialing Speed Dial and Groups for Broadcasting faxes When you dial a quick dial number the LCD shows the name if you stored it or the number A If you lose electrical power the quick dial numbers that are in the memory will not be lost Storing Speed Dial numbers You can store Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the two digit number and Black Start or Color Start The MFC 210C can store 20 Speed Dial numbers and the MFC 420CN can store 80 numbers Press Menu Set 2 3 1 See Goreme 2 Use the dial pad to enter a two digit Speed Dial location number 01 20 for MFC 210C 01 80 for MFC 420CN For example press 05 Press Menu Set 3 Enter the phone or fax number up to 20 digits Press Menu Set 4 Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 11 to help you enter letters _OR Press Menu Set to store the number without a name 5 Goto Step 2 to store another Speed Dial number OR Press Stop Exit QUICK DIAL NUMBERS AND DIALING OPTIONS 5 1 Changing Speed Dial numbers If you try to store a Speed Dial number where a number
9. 7 1 PRINTING REPORTS Setting the Journal Period You can set the MFC to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to of you can print the report by following the steps on the next page The default setting is Every 50 Faxes Press Menu Set 2 4 2 Report Setting 2 Press a or v to choose an interval Press Menu Set If you choose 7 days the LCD will ask you to choose a day on which to begin the 7 day countdown 3 Enter the time to begin printing in 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM 4 Press Stop Exit A If you select 6 12 24 hours 2 or 7 days the MFC will print the report at the selected time and then erase all jobs from its memory If the MFC s memory becomes full with 200 jobs before the time you selected has passed the MFC will print the Journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it without erasing the jobs from memory A If you select Every 50 Faxes the MFC will print the Journal when the MFC has stored 50 jobs PRINTING REPORTS 7 2 Printing reports Following reports are available 1 Help List 2 Quick Dial 3 Fax Journal 4 Transmission 5 User Settings MFC 420CN only 6 Network Config MFC 420CN only How to print a report Prints the Help List so you can see at a glance how to quickly program your MFC
10. CO cccsccccseseeeseeeeeeeeeenees A 1 What does Brother s Distinctive Ring do A 2 Do you have Voice Mail cccccceeeeesseeeeeeeeeeees A 2 Before you choose the ring pattern to register A 3 Registering the Distinctive Ring pattern A 4 Turning off the Distinctive RING cccseeeeseeees A 4 Caler WE eira A E eemeatadssecoetentn vena ueraeace A 5 Viewing Caller ID LiSt ccccccesssseeeeeseeeeeeeeeeeeeeees A 6 Printing Caller ID LIS iscpeecciencscdcsarcnaidencceeacecesccanmedesees A 6 Advanced receiving OPeratiONsS ccccececeeeeeeeeeeeeeeeeaes A 7 Operation from extension telephones 00000 A 7 Fax Tel mode when power key IS ON 0ceceee ees A 7 Fax Tel mode when power key is Off c0cceeees A 7 Using a cordless external handset scccseeeees A 8 Changing the remote COdES ccccseeeeeseeseeeeeseeeeees A 8 Connecting an external device to your MFC 06 A 9 Connecting an external telephone cccsseeeees A 9 Connecting an external telephone answering device TAD osinn a e aida A 10 SAE ae E A 10 COn CIGS erea T A 12 Recording outgoing message OGM on an extemal TAD sigrast A 12 Special line considerations cccceececceeseeeeeeeaees A 13 Roll over phone lines cccssseccsssceeeseeneeeeneees A 13 Two line phone SYSTOM cc
11. Do not pack the used ink cartridges in the carton A If you are returning your machine to Brother as part of the Exchange Service pack only the MFC Keep all separate parts and printed materials to use with your Exchange machine For Canada For USA 9 Close the carton 11 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine maintenance Cleaning the scanner Unplug the MFC and lift the document cover Clean the scanner glass with isopropyl alcohol on a soft lint free cloth Document Cover Clean the white bar and the glass strip under the film with isopropyl alcohol on a lint free cloth White Bar Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 22 Cleaning the MFC printer platen Be careful not to touch the paper feed star wheels or encoder film Be sure to unplug the MFC from the AC power outlet before cleaning the printer platen If ink is scattered on or around the printer platen be sure to wipe it off with a soft dry lint free cloth Encoder Film Do NOT Touch Ss a ok aaa a a e C a Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch 11 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the ink cartridges Your MFC is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the 4 cartridges When the MFC detects an ink cartridge is running out of
12. Setting up Polled Transmit Not available for color faxes MFC 420CN only Polled Transmit is when you set up your MFC to wait with a document so another fax machine can call and retrieve it If it is not illuminated in green press Fax Load your document A a a Press a or v to choose On or off Lo Potted TX Press Menu Set WG N A The document will be stored in the MFC s memory and can be retrieved from any other fax machine until you delete the fax in memory by using the Canceling a Job menu setting See Canceling a scheduled job on page 3 10 SETUP SEND 3 13 Delayed Batch Transmission Not available for color faxes MFC 420CN only Before sending the delayed faxes your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time If it is not illuminated in green press Fax 2 Press Menu Set 2 2 4 3 Press a or v to select On or off pee es Press Menu Set 4 Press Stop Exit A The document will be stored in the MFC s memory and can be retrieved from any other fax machine until you delete the fax from memory by using the Canceling a job menu setting See Canceling a scheduled job on page 3 10 Faxing A4 size documents from the scanner glass When documents are A4 size you need to set Scan Glass Size to A4 if
13. iy Enlarge Reduce 0 69 78 83 100 E 5 104 142 186 1983 2003 Custom 25 400 Paper Type Plain Inkjet Plain 8 7 Glossy Transparency Paper Size Letter Legal Letter 8 8 A4 AS 4 W x 6 H Stack Sort Stack Sort Stack MFC 420CN only Page Layout Orr in 17 Orf 8 13 MFC 420CN only 2 in 1 P 1 in 1 2 in 1 L 4 in 1 P A in L AGI Poster 3 x 3 No of Copies No of Copies 01 01 99 After you choose your settings by pressing Menu Set the LCD shows Set temporarily Press Black Start or Color Start if you re finished choosing settings OR Press a or v to select more settings 8 4 MAKING COPIES Increasing copy speed or quality You can select the copy quality The default setting is Normal Normal Recommended mode for ordinary printouts Good copy quality with adequate copy speed Fast copy speed and lowest ink consumption Use FAST to save time document to be proof read large documents or many copies Use this mode to copy precise images such as photographs BEST uses the highest resolution and slowest speed Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options Press a or v to choose the copy quality Fast Normal or Best Press Menu Set 6 Press Black Start or Color Start QA QNS MAKING COPIES 8 5 Enlarging or reducing the image copied You can
14. 066 B 1 Menu Selection Table B 1 Mode entering GODY aereter nena cere ne enn eas 8 1 FG ata A O EE E E 3 1 DCAM eano nna 1 2 Multi line connections PBX orea aE A 16 Out of Area Caller ID A 5 INDEX I 3 PAGING Saponia 6 2 programming your pager NUMDET 2c cece eceeeeeeeeeeeees 6 1 PADET arn 1 9 S 2 document SIZ aaen 3 3 SIZO o ee eee 2 4 size of document 1 6 TWIG E E E O 2 3 PC Fax Receive aaaea 6 3 PC Faxing see Software Users Guide on the CD ROM 0 eee Phone line CONNECTIONS n A 12 difficulties cee 11 11 multi line PBX A 16 roll over lines 008 A 13 two line phone system A 13 PhotoCapture Center Borderless ccccseeee 9 12 CompactFlash 00 9 1 GlODDING aese 9 12 Default Settings 9 9 DPOF printing 0 9 8 Memory Stick 06 9 1 Printing images 4 9 6 Printing Index na na 9 5 Secure Digital 0 9 1 SmartMedia oiiaaie 9 1 Specifications 006 S 4 xD Picture Card 9 1 POING aina 4 6 Power failure aaao B 1 Print IO oA 1 13 difficulties 11 9 11 10 RIV ONS morania aN S 7 fax from memory n s 4 5 l 4 INDEX from pc see Software User s Guide on the CD ROM improving quality 11 14 paper JAMS cceeee 11 6 report waisstac
15. 3 Press Stop Exit A The Max Size is available for MFC 420CN only 9 9 WALK UP PHOTOCAPTURE CENTER Adjusting brightness Press Menu Set 4 3 PhotoCapture 2 Press a to make a lighter print OR Press v to make a darker print Press Menu Set 3 Press Stop Exit Adjusting contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid Press Menu Set 4 4 PhotoCapture 2 Press a to increase the contrast OR Press v to decrease the contrast Press Menu Set 3 Press Stop Exit Color enhancement True2Life MFC 420CN only You can turn on the color enhancement True2Life feature to print more vivid images Printing time will be slower Press Menu Set 4 5 PhotoCapture 2 Press a or v to select On Press Menu Set OR Select off and press Menu Set then go to Step 5 A If you select On you can customize the White Balance Sharpness or Color Density WALK UP PHOTOCAPTURE CENTER 9 10 3 Press a or v to select White Balance Sharpness or Color Density Press Menu Set 4 Press a or v to adjust the degree of the setting Press Menu Set 5 Press Stop Exit E White Balance This setting adjusts the hue of the white areas of an image Lighting camera settings and other influences will effect the appearance of white The white areas of a picture may be slightly pink yellow or some other color By using this adjustment you can cor
16. Based on Brother standard pattern Fast mode Stack Copy Copy speeds vary with the complexity of the document Stacks up to 99 pages Sorts up to 99 pages MFC 420CN only 25 to 400 in increments of 1 Up to 600 x 1200 dpi copy resolution for plain inkjet or glossy paper and up to 1200 x 1200 dpi for OHP transparency PhotoCapture Center Available Media CompactFlash Type I only Microdrive is not compatible Compact I O card such as Compact LAN card and Compact Modem card are not supported SmartMedia 3 3V Not available for use with ID Memory Stick Not available for music data with MagicGate SecureDigital xD Picture Card File Extension Media Format DPOF EXIF DCF Image Format Photo Print JPEG Scan to Card MFC 420CN only JPEG PDF Color TIFF PDF Black Progressive JPEG format is not supported Color Enhancement True2Life MFC 420CN only Number of Files Up to 999 files in the media card Folder File must be in the 3rd folder level of the Media Card Borderless Letter A4 Photo Card MFC 420CN Photo Card MFC 210C SPECIFICATIONS S 4 Fax Compatibility Coding System Modem Speed Document Size MFC 420CN only Document Size MFC 210C only Scanning Width Printing Width Gray Scale Polling Types MFC 420CN only Contrast Control Resolution Speed Dial Broadcasting Automatic Redial Auto Answer S 5 SPECIFICATIONS ITU T Group 3 MH MR
17. Fax Tel mode only If you set the Receive Mode to Fax Tel you ll need to decide how long the MFC will signal you with its special pseudo double ring when you have a voice call If it s a fax call the MFC prints the fax This pseudo double ring happens after the initial ringing from the phone company Only the MFC rings and no other phones on the same line will ring with the special pseudo double ring However you can still answer the call on any telephone on the same line as the MFC See Fax Tel mode when power key is On on page A 7 If it is not illuminated in green press amp Z Fax 2 Press Menu Set 2 1 2 3 Press a or v to select how long the ot he Te MFC will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press Menu Set 4 Press Stop Exit A Even if the caller hangs up during the pseudo double ringing the MFC will continue to ring for the set time SETUP RECEIVE 4 3 Easy Receive When you use this feature you don t have to press Black Start Color Start or the Fax Receive Code 51 when you answer a fax call Selecting On allows the MFC to receive fax calls automatically even if you lift the handset of an extension or external phone When you see Receiving onthe LCD or when you hear chirps through the handset of an extension phone connected to another telephone wall jack just replace the handset and your MFC will do the rest py m A GN If this feature is s
18. Press Menu Set Index Index m0000 0 0 0 PT LI m0mm0000 0 0 LLLA 0m0 00 0 0 0 5 Images Line 6 Images Line 4 Press Color Start to start printing A Print time for 5 Images Line will be slower than 6 Images Line but the quality is better To print an image see Printing images on page 9 6 9 5 WALK UP PHOTOCAPTURE CENTER Printing images Before you can print an individual image you have to know the image number Print the Index first See Printing the Index Thumbnails on page 9 5 Make sure you have inserted the media card Press PhotoCapture See page 9 3 2 Press a or w to choose Print Images Press Menu Set A If your media card contains valid DPOF information the LCD shows DPOF Print Yes please go to DPOF printing on page 9 8 3 Use the dial pad to enter the image Enter amp Set Key number that you want to print from the Index page Thumbnails Press Menu Set Repeat this step until you have entered all the image numbers that you want to print A You can enter all the numbers at one time by using the key for a comma or the key for hyphen For example Enter 1 3 6 to print images No 1 No 3 and No 6 Enter 1 5 to print images No 1 to No 5 4 After you have selected all the image numbers press Menu Set again and go to Step 5 OR If you have finished choosing settings press Color Start WALK UP PHOTOCAPTURE CENTER 9 6 Paper Type amp Paper Size 5 Press a or v
19. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 14 Checking the print quality If faded or streaked colors and text appears on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern Press Ink 2 Press a orv to select Test Print Press Menu Set 3 Press a or v to select Print Quality Press Menu Set 4 Press Color Start The MFC begins printing the Print Quality Check Sheet 5 Check the sheet to see if the quality is OK by following these steps Color block quality check The LCD shows re Oual Tey Ore 1 Yes 2 No 6 Check the quality of the four color blocks on the sheet falllines are clear and visible press 1 Yes and go to Step 10 OR If you can see missing short lines as shown below press 2 No The LCD will ask you if the print Black OK quality is OK for black and three colors 11 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Press2 No for Black or three colors with a problem U Press 1 Yes The MFC will start soe stm cleaning the print head 9 After cleaning is finished press Color Start The MFC will start printing the Print Quality Check Sheet again and then return to step 5 10 Press Stop Exit If you still see missing ink in this Print Quality Check Sheet repeat the cleaning and test print procedures at least five times If ink is still missing after the fifth cleaning and test print re
20. any combination You can even include manual dialing using the dial pad See Storing Speed Dial numbers on page 5 1 For example perhaps you have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 If you press Search Speed Dial 03 Search Speed Dial 02 and Black Start or Color Start you will dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialing using the dial pad For example to change the number to 555 7001 you could press Search Speed Dial 03 and then press 7001 using the dialing pad A If you must wait for another dial tone or signal at any point in the dialing sequence store a pause in the number by pressing Redial Pause Each key press adds a 3 5 second delay Pause Press Redial Pause to insert a 3 5 second pause between numbers If you are dialing overseas you can press Redial Pause as many times as needed to increase the length of the pause QUICK DIAL NUMBERS AND DIALING OPTIONS 5 5 Tone or Pulse If you have a Pulse dialing service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals 7 Lift the handset of the external phone 2 Press on the MFC s control panel Any digits dialed after this will send tone signals When you hang up the MFC will return to the Pulse dialing service 5 6 QUICK DIAL NUMBE
21. 1 6 Using the scanner glass cccscecsseeeeeeeeeeeeaeeeanees 1 8 POOUM DADC nisrani a R 1 9 Recommended PaPe L ssccceeeeceeeceeeeeeneeeaneeeaaees 1 9 Handling and using special paper ccecceeeeee eee 1 10 Paper type and size for each operation 1 11 Paper weight thickness and capacity 1 12 Paper capacity of the output paper tray 1 12 Printable area 2 cee cceececeecesseceeeceseecaecesseeceeeneneees 1 13 How to load paper envelopes and post cards 1 14 To load paper or other Media cccceeceseeeees 1 14 TO load envelopes ccceceeeeeeeeeeeeeeeeeeeeeeeeeseeeess 1 16 TO load post CAIS ccccecceeceeeeeeeeeeeeeeeeeeeeeeseeeees 1 17 About fax machines c cccecseeeceeeeeeeeeeeaeeeeseeesaeesaeees 1 18 Custom TEQTUPSS oreina 1 18 Do you have Voice Mail on the phone line 1 18 Why should there be problemS cccceeeceeeee 1 18 How can you avoid possible problems 1 18 Fax tones and handshake sccccceeeeeeeeeeeeeeeees 1 19 ECM Error Correction Mode ccccccsseeeeeeeeeeeees 1 20 Getting started cccccceeesessseeeesceeeeeeeeeeseeenneeeseeeenseneesanees 2 1 MAL GOUD eee e ERES 2 1 Setting the Date and TiMe cccccecsseeeeeeeeseeeeeees 2 1 Setting Tone and Pulse dialing mMode 0008 2 1 Setting the Station ID cec
22. 13 default settings 8 13 Enlarge Reduce 8 4 8 5 enter Copy mode 8 1 KEYS oi 8 3 multiple ceeeeeeeeeeee 8 2 Out of Memory 8 14 Page Layout 0 8 10 papel iie 8 7 Quality key c eee 8 5 quality setting 0 8 13 SAIE uo EA 8 2 Sort ADF only 00 8 9 temporary settings 8 3 USING ADF ccceeeeeeeeees 8 2 Copy Options key copying Brightness n 8 8 Paper SIZE usen 8 8 Paper Type ccccceeeeeeee 8 7 Cordless phone A 8 INDEX l 1 Credit card numbers 5 5 Custom telephone features ona single line 11 12 A 16 Date and Time 055 2 1 Delayed Batch TranSMiSSION 0006 3 14 Dialing A paUs O serseri Ee 5 5 access codes and credit card numbers asnasan 5 5 automatic fax redial 3 2 automatic transmission 3 5 GOUS reia eiaei 3 11 Manal ansasen 3 1 Speed Dial cceeeee 3 2 Distinctive Ring 006 A 1 setting ring pattern A 4 TOPAING Ol eenean A 4 Dual ACCESS cccccceeee 3 8 Easy Receive c0cccceeee 4 4 ECM Error Correction Mode 2vescccevedesciectevesatencss 1 20 Envelopes cccceeeeeeeeee 1 13 Equalization 006 11 13 Error messages on LCD 11 1 Comm Error 0008 11 1 IK EMP eei 11 2 Near EMp y
23. A When you have an external Telephone Answering Device TAD on your fax line your TAD will decide the number of rings before the call is answered INTRODUCTION 1 19 ECM Error Correction Mode The Error Correction Mode ECM is a way for the MFC to check a fax transmission while it is in progress If the MFC detects errors during fax transmission it resends the pages of the fax that had an error ECM transmissions are only possible between fax machines that both have this feature If they do you may send and receive fax messages that are continuously being checked by the MFC Your MFC must have enough memory for this feature to work 1 20 INTRODUCTION Getting started Initial Setup Setting the Date and Time When the MFC is not in use it will display the date and time If you set up the Station ID the date and time displayed by your MFC will be printed on every fax you send If there is a power failure you may have to reset the date and time No other settings will be affected 1 2 3 Press Menu Set 0 2 moe aa Enter the last two digits of the year Press Menu Set Enter two digits for the month Press Menu Set For example enter 09 for September or 10 for October Enter two digits for the day Press Menu Set For example enter 06 for 6th Enter the time in 24 Hour format Press Menu Set For example enter 15 25 for 3 25 P M Press Stop Exit The LCD now shows the date and time whenever the
24. ADF can hold up to 10 pages and feeds each sheet individually Use standard 20 lb paper and always fan the pages before putting them in the ADF S DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric To fax copy or scan this kind of document see Using the scanner glass on page 1 8 E Make sure documents written with ink are completely dry E Documents to be faxed must be from 5 8 to 8 5 inches wide and 5 8 to 14 inches long 1 6 INTRODUCTION Fan the pages well Make sure you put the documents face down top edge first in the ADF until you feel them touch the feed roller Adjust the paper guides to fit the width of your documents Unfold the ADF Document Output Support Flap ADF Document ew ae l Output Support Flap To use the ADF the scanner glass must be empty INTRODUCTION 1 7 Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time Documents can be up to letter size 8 5 inches to 11 inches A To use the scanner glass the ADF must be empty 1 Lift the document cover Place documents Face Down on the Scanner Glass 2 Using the document guidelines on the left center the document face down on the scanner glass 3 Close the document cover If the document is a book or is thick do not slam the cover or press on it 1 8 IN
25. IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED e This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives e This warranty gives you certain rights and you may also have other rights that may vary from state to state e This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change Important We recommend that you keep all Original packing materials in the event that you ship this Product 2003 Brother International Corporation vi BROTHER MULTIFUNCTION CENTER FACSIMILE MACHINE LIMITED WARRANTY Canada only Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts Brother International Corporation Canada Ltd Brother or its Authorized Service Centers will repair this MFC Facsimile machine free of charge if defective in material or workmanship This Limited Warranty does not include cleaning consumables including without limitation print cartridges print head tone
26. MMR JPEG Automatic Fallback 14400 bps ADF Width 5 8 to 8 5 ADF Height 5 8 to 14 Scanner Glass Width 8 5 in Scanner Glass Height 11 7 in Scanner Glass Width 8 5 in Scanner Glass Height 11 7 in 8 2 in 8 03 in 256 levels Standard Sequential Black only Automatic Light Dark manual setting e Horizontal 203 dot inch 8 dot mm e Vertical Standard 98 line inch Black 196 line inch Color Fine 196 line inch Black Color Photo 196 line inch Black Superfine 392 line inch Black 20 stations MFC 210C 80 stations MFC 420CN 70 stations MFC 210C 130 stations MFC 420CN 1 time after 5 minutes 0 1 2 3 or 4 rings Communication Source Public switched telephone network Memory Transmission Up to 200 1 170 2 pages MFC 210C Up to 480 400 2 pages MFC 420CN only Out of Paper Reception Up to 200 1 170 2 pages MFC 210C Up to 480 400 2 pages MFC 420CN only 1 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Scanner Color Monochrome Color Monochrome TWAIN Compliant Yes Windows 98 98SE Me 2000 Professional XP Mac OS 8 6 9 2 Mac OS
27. OL WOO edojaauy 1d adojaauy GO 9 qQno0q Z PJD 180d Ped 180d pied xepu TZ 004d 7 0Ud 0 0Ud OV GV Sd SIC 9AIINDEXy jebe7 vv 419107 8ZIS Jaded solouesedsuel E B Jedeg na d L 1 ded uoi e1ado y3e JO z s pue d 1 ded INTRODUCTION 1 11 Paper weight thickness and capacity Paper Type Weight Thickness No of sheets Cut Paper Plain Paper 17 to 32 Ib 0 003 to 0 006 64 to 120 g m 0 08 to 0 15 mm Inkjet Paper 17 to 53 Ib 0 003 to 0 01 64 to 200 g m 0 08 to 0 25 mm Glossy Paper Up to 58 Ib Up to 0 01 Up to 220 g m Up to 0 25 mm Cards Photo Card Up to 64 Ib Up to 0 01 Up to 240 g m Up to 0 28 mm 2 2 2 2 3 3 Post Card Up to 53 Ib Up to 0 01 Up to 200 g m Up to 0 23 mm Envelopes Up to 0 02 Up to 0 52 mm E a l Up to 50 sheets for Legal size paper 20 Ib Up to 100 sheets of 20 Ib Index Card Up to 32 Ib Up to 0 006 Up to 120 g m5 Up to 0 15 mm 0 0 0 0 0 10 10 Paper capacity of the output paper tray Output Paper Up to 25 sheets of 20 Ib Letter Tray E Transparencies or glossy paper must be picked up from the output paper tray one page ata time to avoid smudging m Legal paper cannot be stacked on the output paper tray 1 12 INTRODUCTION Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cu
28. Retrieval 3 Print Fax Prints incoming faxes Backup Print stored in the memory 5 Remaining Checks which jobs Jobs are in the memory MFC 210C and lets you cancel only selected jobs 6 Remaining Jobs MFC 420CN only O Miscellaneous 1 Compatibility Adjust the equalization for transmission problems 2 Distinctive Uses the Telephone Company s Distinctive Ring subscriber service to register the ring pattern with the MFC 3 Caller ID Display View or print a list of Print Report the last 30 Caller IDs stored in the memory 3 Copy 1 Quality Selects the Copy resolution for your F type of document 2 Brightness Adjusts the brightness 3 Contrast Adjusts the contrast for copies A The factory settings are shown in Bold B 6 APPENDIX B Menu Descriptions Page Selections Adjusts the amount of Red in copies 3 Copy 4 Color Continued Adjust Adjusts the amount of Green in copies 2 Green QOAAAND D VN DV Adjusts the amount of Blue in copies 4 PhotoCapture 1 Print Normal Selects the print Quality Photo quality 2 Paper amp Letter Glossy Selects the paper Size 4 x 6 Glossy and print size 5 x 7 Glossy A4 Glossy etter Plai Plain tter Inkjet A4 Inkjet 4 x 6 Inkjet E a bri
29. Start A You can change the default Paper Type setting at any time See Setting the Paper Type on page 2 3 Q A QN MAKING COPIES 8 7 Setting paper size If copying on paper other than Letter size you will need to change the paper size setting cae hoy a copy on Letter Legal A4 A5 or Photo Card 4 W x paper 7 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options and a or v to select Paper Size Press Menu Set Press a or v to select the size of paper you are using Letter Legal A4 A5 or 4 W x 6 H Press Menu Set 6 Press Black Start or Color Start Adjusting brightness Q A QN You can i the copy brightness to make copies darker or lighter 7 Press Copy to illuminate it in green Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Copy Options and a or v to select Brightness Press Menu Set Brightness 5 Press a to make a lighter copy ete u OR Press v to make a darker copy Press Menu Set 6 Press Black Start or Color Start 8 8 MAKING COPIES Sorting copies using the ADF MFC 420CN only You can sort multiple copies Pages will be stacked in the order 321 321 321 and so on 7 Press 8 amp 7 Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options an
30. WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Brother One Year Limited Warranty and Replacement Service USA only Who is covered e This limited warranty warranty is given only to the original end use retail purchaser referred to in this warranty as Original Purchaser of the accompanying product consumables and accessories collectively referred to in this warranty as this Product e If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used including but not limited to floor models or refurbished product prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this
31. X 10 2 4 or greater WIA Compliant Yes Windows XP Color Depth 36 bit color processing Input 24 bit color processing Output Resolution Up to 19200 x 19200 dpi interpolated Up to 600 x 2400 dpi optical Maximum 1200 x 1200 dpi scanning with Windows XP resolution up to 19200 x 19200 dpi can be selected by using the Brother scanner utility Scanning Speed Color up to 5 58 sec Mono up to 3 54 sec Letter size in 100 x 100 dpi Document Size ADF Width 5 8 to 8 5 MFC 420CN only ADF Height 5 8 to 14 Scanner Glass Width Max 8 5 Scanner Glass Height Max 11 7 Document Size Scanner Glass Width Max 8 5 MFC 210C only Scanner Glass Height Max 11 7 Scanning Width 8 26 in Gray Scale 256 levels A Mac OS X scanning is supported in Mac OS X 10 2 4 or greater SPECIFICATIONS S 6 Printer Printer Driver Resolution Print Speed Printing Width Disk Based Fonts Borderless Interfaces USB LAN cable MFC 420CN only S 7 SPECIFICATIONS Windows 98 98SE Me 2000 Professional and XP driver supporting Brother Native Compression mode and bi directional capability Apple Macintosh QuickDraw Driver For Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Up to 1200 x 6000 dots per inch dpi 1200 x 1200 dots per inch dpi 600 x 600 dots per inch dpi 600 x 150 dots per inch dpi Output image quality varies based upon many factors including but not limited to input image resolution and
32. You can include Groups Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast Press Menu Set between each of the numbers Use Search Speed Dial to help you choose the numbers easily To set up Group dial numbers see Setting up Groups for Broadcasting on page 5 3 After the broadcast is finished a Broadcast Report will be printed to let you know the results If it is not illuminated in green press amp 3 Fax 2 Load your document 3 Enter a number using Speed Dial a Group number Search or manual dialing using the dial pad Example Group number 4 When the LCD displays the fax number or name of the other party press Menu Set You will be asked to enter the next number Enter the next number Example Speed Dial number When the LCD displays the fax number or name of the other party press Menu Set After you have entered all the fax numbers by repeating Step 5 and 6 go to Step 8 to start the broadcast Press Black Start O N O Q SETUP SEND 3 11 py m If you did not use up any of the numbers for Groups access codes or credit card numbers you can broadcast faxes to as many as 70 MFC 210C or 130 MFC 420CN different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use Dual Access and Delayed fax MFC 420CN
33. a S 4 e D ETE SE E T P E EE E S TE EE S 5 CANINE E E E E E A E E T S 6 PIME Poea tahcrto as cee eae eater toctcapautunneetamloap Atamuse cate sas S 7 ETT ACS Sivas iice oot cadratcracnaouinitaa nh neeaeaaaie tenaeteneeesnea ct etamamnetes S 7 Computer requirements ccccscececceeseceeeseeeseeeeseeeeeeeanees S 8 CONSUMADIE temses a S 9 Network LAN MFC 420CN only ccc sssceeeeeseeeeeees S 10 Optional External Wireless Print Scan Server NG 22 20 OW rear a S 11 IdE ai a aa l 1 Remote Retrieval Access card MFC 420CN only R 1 xviii f Introduction Using this Guide Thank you for buying a Brother Multi Function Center MFC Your MFC is simple to use with LCD screen instructions to guide you through programming it You can make the most of your MFC by reading through this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings notes and actions To make things clearer and to help you press the correct keys we used special fonts and added some of the messages that will appear in the LCD Bold Bold typeface identifies specific keys on the MFC control panel Italics Italicized typeface emphasizes an important point
34. a fax send the call back to the MFC by pressing 51 Fax Tel mode when power key is Off Fax Tel mode does not work when the power button is off The MFC will not answer telephone or fax calls and will keep ringing If you are at an external or extension phone lift the handset of the extension phone and talk If you hear fax tones hold the handset until Easy Receive activates your MFC If the other party says they want to send you a fax activate the MFC by pressing 51 APPENDIXA A 7 Using a cordless external handset If your cordless telephone is connected to the EXT jack on the MFC and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the MFC answer first you will have to go to the MFC so you can press Hook to transfer the call to the cordless handset Changing the remote codes Remote Codes might not work with some telephone systems The preset Fax Receive Code is 51 The preset Telephone Answer Code is 51 A If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code and Telephone Answer Code to another three digit code such as and 999 If it is not illuminated in green press amp Z Fax Press Menu Set 2 1 4 Setup Receive Press a or w to Select On or Of Press Menu Set Enter the new Fax Receive Code Press Menu Set Enter the new Telephone Answer Code Press Menu Set Pres
35. a or w to select Next Fax Only Press Menu Set 5 Press a or v to select on or Off Press Menu Set A In Real Time Transmission the redial feature does not work A If you are sending a color Fax the MFC will send it in real time even if Real Time TX is setto Off SETUP SEND 3 9 Checking job status Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD shows No Jobs Waiting For MFC 210C Fax press Menu Set 2 5 For MFC 420CN press Menu Set 2 6 2 if you have more than one job waiting press a or v to scroll through the list 3 Press Stop Exit Canceling a fax in progress If you want to cancel a fax while the MFC is scanning dialing or sending it press Stop Exit Canceling a scheduled job You can cancel a fax job that is stored and waiting in the memory For MFC 210C Fax press Menu Set 2 5 For MFC 420CN press Menu Set 2 6 Any jobs that are waiting will appear on the LCD 2 if you have more than one job waiting press a or w to select the job you want to cancel Press Menu Set OR If you only have one job waiting go to Step 3 3 Press 1 to cancel To cancel another job go to Step 2 OR Press 2 to exit without canceling 4 Press Stop Exit 3 10 SETUP SEND Advanced sending operations Broadcasting Not available for color faxes Broadcasting is when the same fax message is automatically sent to more than one fax number
36. and Setting the Paper Type on page 2 3 Make sure your ink cartridges are fresh Cartridges remain fresh for up to two years if kept in their original packaging after that the ink may become clogged Cartridge expiration dates are printed on the package Try using the recommended types of paper See About paper on page 1 9 The recommended environment for your MFC is between 68 F to 91 F White horizontal lines appear Clean the print head See Cleaning the print head on page 11 14 in text or graphics a eas Try using the recommended types of paper See About paper on page 1 9 If horizontal bands appear when using plain paper use the Enhanced Normal Printing mode to help avoid banding on some types of plain paper In the printer driver Basic tab click Settings and check Enhanced Normal Printing If you continue to have horizontal bands change the Media Type selection to Slow Drying Paper in the printer driver Basic tab to help enhance the print quality The MFC prints blank pages Clean the print head See Cleaning the print head on page 11 14 Characters and lines are Check the printing alignment See Checking the printing alignment on stacked page 11 17 Printed text or images are Make sure the paper is loaded properly in the paper tray and the paper skewed side guide is adjusted correctly See How to load paper envelopes and post cards on page 1 14 11 9 TROUBLESHOOT
37. can send a fax Continued In Fax mode TX On without using the only MFC 210C Next Fax Only Memory Continued only 5 Real Time TX MFC 420CN only 6 Polled TX Sets up your MFC MFC 420CN with an document to only be retrieved by another fax machine 4 0verseas On If you are having Mode Off difficulty sending MFC 210C faxes overseas set only this to On 7 0verseas Mode MFC 420CN only 2 Setup Groups Sets up a Group number for Broadcasting 3 Set 1 Speed Dial Stores Speed Dial Quick Dial numbers so you can dial by pressing only a few keys and Start 4 Report 1 Transmission On Initial setup for Setting On Image Transmission Off Verification Report and Fax Journal Off Image 3 Report 2 Journal Every 7 Days Period Every 2 Days Every 24 Hours m Every 12 Hours Every 6 Hours Every 50 Faxes OEF 0 Scan Size Letter Adjust the scan area A4 of the scanner glass to the size of the document a The factory settings are shown in Bold APPENDIXB B 5 Menu Descriptions Page Selections 2 Fax 5 Remote Fax 1 Fwd Page Of Sets the MFC to 6 1 Continued Opt Store Fax Forward forward fax 6 2 MFC 420CN Paging messages to Call only Fax Storage Your pager to store pC Fax Receive meoming faxes in the memory So you can retrieve them while you are away from your MFC orto send faxes to your PC 2 Remote You must set your Access own code for Remote
38. damage to the feeding mechanism do not use the types of envelopes shown below DO NOT USE ENVELOPES that are of a baggy construction that are embossed have raised writing on them that have clasps on them that are not sharply creased that are preprinted on the inside m Rounded E Double flap E Triangular flap How to load envelopes 7 Before loading press the corners and sides of the envelopes to make them as flat as possible A If the envelopes are double feeding put one envelope in the paper tray at a time r Ze 1 16 INTRODUCTION 2 Insert the envelopes into the paper tray with the address side down and the leading edge top of the envelopes in first Slide the paper side guide to fit the width of the envelopes If you have problems when printing on envelopes try the following suggestions 1 Open the envelope flap 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing 3 Adjust the size and margin in your application To load post cards Raise the paper stop and insert the post cards into the paper tray Slide the paper side guide to fit the width of the post cards INTRODUCTION 1 17 About fax machines Custom features Do you have Voice Mail on the phone line If you have Voice Mail on the phone line where you will install your new MFC there is a strong possibility that Voic
39. in OFF Receive Off mode 7 LCD Light Adjust the contrast of 2 6 Contrast Dark LCD A The factory settings are shown in Bold APPENDIXB B 3 1 Setup 1 Ring Delay Receive 2 F T Ring Time In Fax mode 3 Easy Receive only 4 Remote Code Menu Selections 5 Auto Reduction 6 Polling RX MFC 420CN only 2 Setup Send In Fax mode only 2 Fax Resolution 3 Delayed Fax MFC 420CN only 4 Batch TX MFC 420CN only 1 Contrast ee 04 Sets the number of rings before the MFC answers in Fax Only or Fax Tel mode 03 02 01 00 Sets the pseudo double ring time in Fax Tel mode Receives fax messages without pressing the Black Start or Color Start key On OEE You can answer all calls at an extension or external phone and use codes to turn the MFC on or off You can personalize these codes On 51 51 Off On Reduces the size of 4 5 Off incoming faxes Sets up your MFC to poll another fax machine Changes the 3 6 lightness or darkness of faxes you send Sets the default resolution for outgoing faxes Standard Fine S Fine Photo Set the time of day in 24 hour format that the delayed faxes will be sent Combines delayed faxes to the same fax number at the same time of day into one transmission A The factory settings are shown in Bold B 4 APPENDIX B Menu Descriptions Page Selections 2 Fax 2 Setup Send 3 Real Time You
40. ink the MFC will notify you with a message on the LCD The LCD will inform you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the MFC informs you that an ink cartridge is empty there will be a small amount of ink remaining in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly 7 Lift the scanner cover from the right hand side of the MFC until it locks securely into the open position If one or more ink cartridges are empty for example Black the LCD shows Ink Empty Black and Cover is Open 2 Pull the ink cartridge hook toward you and remove the ink cartridge for the color shown on the LCD Ink Cartridge Hook 3 Open the new ink cartridge bag for the color shown on the LCD and then take out the ink cartridge TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 24 4 Remove the cartridge covers S Do not touch the area shown in the illustration above A If the cartridge cover comes off when you open the bag the cartridge will not be damaged 5 Each color has its own correct position Keep the ink cartridge in an upright position when you insert it into slot Press down on the ink cartridge until the hook snaps over it New Ink Cartridge Ink Cartridge Hook 6 Lift the scanner cover to release the lock Gently push the
41. lf your MFC is set to Manual mode and you want to use the remote retrieval features you can access your MFC by waiting about 2 minutes after it starts ringing and then entering the Remote Access Code within 30 seconds REMOTE FAX OPTIONS MFC 420CN ONLY 6 5 Remote commands Follow the commands below to access features when you are away from the MFC When you call the MFC and enter your Remote Access Code 3 digits followed by the system will give two short beeps and you must enter a remote command 95 Change the Fax Forwarding Paging or Fax Storage settings 1 OFF You can select of f after you have retrieved or erased all your messages 2 Fax Forwarding If you hear one long beep the change has 3 Paging been accepted If you hear three short beeps you cannot change it because something has 4 Fax Forwarding number not been set up for example perhaps a Fax 6 Fax Storage Forwarding or Paging number had not been registered You can register your Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 6 7 Once you have registered the number Fax Forwarding will work You can select of f after you have retrieved or erased all your messages 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See page 6 7 3 Erase faxes from the If you hear one long beep fax messages memory have been erased from the memory 1 Fax You can check whether your MFC
42. number or name if it is available of your caller as the line rings After a few rings the LCD shows the telephone number of your caller and name if available Once you pick up the handset the Caller ID information disappears from the LCD but the call information remains stored in the Caller ID memory E You will see the first 16 characters of the number or name M Out of Area display means call originated outside your Caller ID service area E Private Call display means the caller has intentionally blocked transmission of information You can print a list of Caller ID information received by your MFC See Printing Caller ID Liston page A 6 Caller ID service varies with different carriers Call your local telephone company to determine the kind of service available in your area APPENDIXA A 5 Viewing Caller ID List Caller ID memory stores information for up to thirty calls When the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your MFC Press Menu Set 2 0 3 2 Press a orv to select Display 3 Caller ID Press Menu Set If the name was not received it will not be displayed 3 Press a or v to scroll through the Caller ID memory to select the Caller ID you want to view and then press Menu Set The LCD shows the caller s name or number and the date and time of the call 4 Press lt to return to the Ca
43. only Enter the long dialing sequence numbers as you would normally but remember that each Speed Dial number counts as one number so the number of locations you can store becomes limited lf the memory is full press Stop Exit to stop the job or if more than one page has been scanned press Black Start to send the portion that is in the memory Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line we recommend that you turn on the Overseas Mode After you send a fax using this feature the feature will turn itself off 7 If it is not illuminated in green press lt Fax 2 Load your document 3 For MFC 210C Setup Send press Menu Set 2 2 4 For MFC 420CN press Menu Set 2 2 7 4 Press a or v to select on or Off Press Menu Set 3 12 SETUP SEND Delayed Fax Not available for color faxes MFC 420CN only During the day you can store up to 50 faxes in the memory to be sent within 24 hours These faxes will be sent at the time of day you enter in Step 4 If it is not illuminated in green press Fax 2 Load your document 3 Press Menu Set 2 2 3 Setup Send 4 Press Menu Set to accept the displayed time OR Enter the time you want the fax to be sent in 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM A The number of pages you can scan into the memory depends on the amount of data that is printed on each page
44. or refers you to a related topic Courier New Courier New type face identifies the messages on the LCD of the MFC A Warnings inform you what to do to avoid possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the MFC A Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features S Improper Setup alerts you to devices and operations that are not compatible with the MFC INTRODUCTION 1 1 Control panel overview __ Redial Pause Redials the last number you called It also inserts a pause in quick dial numbers Hook Press before dialing if you want to make sure a fax machine will answer and then press Black Start or Color Start Ink Lets you clean the print head check the print quality and check the available ink volume Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the MFC The key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone 1 2 INTRODUCTION o Pause O O 400 g 000 Hook A e 000 Q awo MARC 420CN on one mno i s E Photo O Capture Copy Mode keys PhotoCapture Lets you access the PhotoCapture Center mode Copy Lets you access Co
45. printed report that shows the current settings of the MFC GLOSSARY G 5 Specifications Product description General Memory Capacity Automatic Document Feeder ADF MFC 420CN only Paper Tray Printer Type Print Method LCD Liquid Crystal Display Power Source Power Consumption Dimensions S 1 SPECIFICATIONS 8 MB MFC 210C 16 MB MFC 420CN Up to 10 pages 100 Sheets 20 Ib Ink Jet Piezo with 74 x 5 nozzles 16 characters x 1 line MFC 210C 16 characters x 2 lines MFC 420CN 100 120V AC 50 60Hz MFC 210C Off Mode Under 3 watts Standby 7 Wh or less 25 C Operating 20 Wh or less MFC 420CN Off Mode Under 3 5 watts Standby 9 Wh or less 25 C Operating 23 Wh or less MFC 210C MFC 420CN 6 5 inch 12 7 inch 322 mm 13 6 inch 345 mm Kk 15 7 inch 400 mm K 14 8 inch 375 mm gt 14 2 inch 8361 mm m 14 7 inch 373 mm 135 mm 165 mm _ SS 14 2 inch 361 ea 7 14 7 inch 373 mm m 15 8 inch 402 mm gt m 13 7 inch 347 mm gt 12 7 inch 322 mm 13 6 inch 345 ae Weight Noise Temperature Humidity Print media Paper Input Paper Output 11 Ib 5 kg MFC 210C only 13 2 lb 6 kg MFC 420CN only Operating 42 5 to 51 dB It depends on printing conditions Operating 50 F 95 F 10 C 35 C Best Print
46. quality and print media up to 20 pages minute Mono up to 15 pages minute Color Based on Brother standard pattern Letter size in draft mode Does not include the time it takes to feed the paper 8 03 inches 8 5 inches When you set the Borderless feature to On 35 TrueType Letter A4 A6 Photo Card Index Card Post Card A Full Speed USB 2 0 cable that is no longer than 6 feet 2 0 m Ethernet UTP cable category 5 or greater Your MFC has a Full Speed USB 2 0 interface This interface is compatible with Hi Speed USB 2 0 however the maximum data transfer rate will be 12 Mbits s The MFC can also be connected to a computer that has a USB 1 1 interface Computer requirements Minimum System Requirements Computer Platform amp Operating Processor Recommended Available Hard Disk System Version Minimum RAM Space Speed for for Drivers Applications Windows 1 98 98SE Pentium II 32 MB 64 MB 90 MB 130 MB Operating or System Me equivalent 2000 64 MB 128 MB Professional 128 MB 256 MB 150 MB 220 MB Apple Mac OS 8 6 All base models meet 64 MB 80 MB 200 MB Macintosh Printing and minimum Requirements Operating PC FAX Send 4 System Only Mac OS 9 X Printing Scanning PhotoCapture Center and PC FAX Send 4 Only Mac OS X 128 MB 160 MB 10 2 4 or greater NOTE All registered trademarks referenced herein are the property of their respective companies For the latest drivers
47. the World Wide Web http www brother com These machines are made for use in the USA and Canada only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi function center may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty LF5070001
48. the dial pad to press 954 Wait for the long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by up to 20 digits You cannot use and as dial numbers However press if you want to store a pause Hang up after you hear your MFC beep REMOTE FAX OPTIONS MFC 420CN ONLY 6 7 i Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table Press Menu Set 2 4 1 Report Setting OR 1 Transmissiori Press Menu Set 2 4 2 Report Setting 2 Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful OK If you select On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Selecting On Image or Off Image will print a section of the fax s first page on the report to help you remember A When the Verification Report is turned off or Of Image the Report will only print if there is a transmission error with NG in the RESULT column AE DEANNA AA 2 Press a or v to select l Transm ssion Off Image On On Image Or Off Press Menu Set 3 Press Stop Exit
49. to select the type of paper you are using Letter Glossy 4 x 6 Glossy 5 x 7 Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or4 x 6 Inkjet Press Menu Set If you selected Letter or A4 go to Step 6 If you selected another size go to Step 7 OR If you have finished choosing settings press Color Start Print Size 6 if you selected Letter or A4 press a or w to select the print size Ase 2 5 Ooo a ee ot Max Size Press Menu Set and go to Step 7 OR If you have finished choosing settings press Color Start Printed Position for Letter paper A The Max Size is available for MFC 420CN only Number of Copies Use the dial pad to enter the number of copies you want Press Menu Set 8 Press Color Start to print A The settings that you want to use with the card will be kept until you take out the media card from the drive slot print images or press Stop Exit 9 7 WALK UP PHOTOCAPTURE CENTER DPOF printing DPOF stands for Digital Print Order Format Major Digital Camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to select on the Digital Camera display the images and number of copies you want to print When the memory card CompactFlash S
50. you can not pull out the jammed paper lift the scanner cover from the right hand side of the MFC until it locks securely into the open position 4 Remove the jammed paper Scanner Cover TN a Go A If the paper is jammed underneath the print head disconnect the MFC from the power source so you can move the print head to take out the paper 11 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 8 If you are having difficulty with your MFC If you think there is a problem with your MFC check the chart below and follow the troubleshooting tips The Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com DIFFICULTY SUGGESTIONS No printout Check the interface cable connection on both the MFC and your computer Check the MFC is plugged in and On Off key turned On One or more ink cartridges are empty See Replacing the ink cartridges on page 11 24 Check to see if the LCD is showing an error message See Error messages on page 11 1 Poor quality print Check the print quality See Checking the print quality on page 11 15 Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Media Type on page 1 8 in Software User s Guide on the CD ROM
51. you do not the bottom portion of the faxes will be missing Press Menu Set 2 2 0 2 Press a or v to select A4 Or Letter Press Menu Set 3 Press Stop Exit 3 14 SETUP SEND Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC You can choose the mode that best suits your needs Fax Only automatic receive Fax Tel fax and telephone with an external or extension telephone External TAD with an external answering device only Manual manual receive with an external or extension telephone or with Distinctive Ring The MFC automatically answers every call as a fax The MFC controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is nota fax it will ring pseudo double ring for you to pick up the call The external answering device TAD automatically answers every Call Voice messages are stored on the external TAD Fax messages are printed You control the phone line and must answer every call yourself For dedicated fax lines Use this mode if you expect to receive lots of fax messages and few telephone calls You cannot have an answering machine on the same line even if itis on a separate wall jack on the same line You cannot use the telephone company s Voice Mail in this mode Use this mode if you have connected an answering machine to your
52. your own code The default code is inactive code Press Menu Set 2 5 2 2 Enter a three digit code using Se RCO G Cees numbers 0 9 or Press Menu Set The preset cannot be changed A Do not use the same digits that appear in your Fax Receive Code 51 or Telephone Answer Code 51 See ales bs from extension telephones on page A 7 3 Press Stop Exit A You can change your code at any time by entering a new one If you want to make your code inactive press Stop Exit in Step 2 to restore the inactive setting 6 4 REMOTE FAX OPTIONS MFC 420CN ONLY Remote Retrieval You can call your MFC from any touch tone telephone or fax machine then use the Remote Access Code and remote commands to retrieve fax messages Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times Using your Remote Access Code 1 2 ef Dial your fax number from a telephone or another fax machine using touch tone When your MFC answers immediately enter your Remote Access Code 3 digits followed by The MFC signals if it has received fax messages 1 long beep Fax messages No beeps No messages The MFC gives two short beeps to tell you to enter a command The MFC will hang up if you wait longer than 30 seconds to enter a command The MFC will beep three times if you enter an invalid command Press 90 to reset the MFC when you ve finished Hang up
53. 1 6 3 Press Black Start or Color Start A To stop copying press Stop Exit Making multiple copies Press Copy to illuminate it in green 2 Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Black Start or Color Start A MFC 420CN only To sort the copies press the Copy Options key See Using the Copy Options key Temporary settings on page 8 3 Stop copying To stop copying press Stop Exit 8 2 MAKING COPIES Using the Copy Options key Temporary settings When you want to quickly change the copy settings temporarily for the next copy use the Copy Options key You can use different combinations Copy Options Copy Options key A These settings are temporary and the MFC returns to its default settings 60 seconds after it finishes copying However if you have set the Mode Timer to O or 30 seconds the MFC returns to the default settings after the number of seconds that has been set for mode timer See Setting the Mode Timer on page 2 3 A You can save the copy settings you use most often by setting them as default See Changing the default copy settings on page 8 13 MAKING COPIES 8 3 Changing the temporary copy settings Use the Copy Options key to quickly set the following copy settings temporarily for the next copy Press Menu Selections Options Factory A A Copy gt Setting Options Vv Menu Set V Menu Set select select Copy
54. 2 4 DECODER sionin a tients 2 5 GID Olesuese aces acne tee cecaeencenteess 2 4 speaker ccccceeceeeeeees 2 5 Warranties asainne iii Canada snene vi Notice Disclaimer iii UOA dese ea aea IV World Wide Web 000 i l 6 INDEX 420CN only Remote Retrieval Access card MFC If you plan to receive fax messages while away from your MFC carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures Simply cut out the card and fold it to fit your wallet or organizer Keeping it handy will help you derive the full benefit of your MFC s Paging Fax Forwarding and Remote Retrieval features dn Suey 9 YSIULY NO UIYM SUTYORU IMOA 73831 0 9 G SSUd G pueuUod e 13409 sdoaq WOUs TINY P l SaSBSSOUT ON sd aq ON i sasessoul xey d aq sud POATIIOI I s FessIU JO SPUTY STRUTS uryoew mog E Aq pamoy o syISIp apod ssad0y JOWA INOA JoUd ATOeIPOUIUUT sJaMsuL oUTYORUU INOA UAM Z QU0 yono SUISN SUTYORU XVJ JO Iud L WO Joquinu xez Inof PIqg L apo ss 2 y zJow y Buisn lt Fold Fold gt 0 6 SSg NOILVYAdG SLOWSY LIXG ssaid AjuQ xeq Z ssaid aL xeq ssaid AYL EUA 40f uay 86 SS JOIN 3A393H FONVHD s gess u ON Sdaaq J10S sasessoul xey daaq sug L Z 6 SSeld SNLVLS ON
55. CD Displays messages on the screen to help you set up and use your MFC The LCD examples in this guide are for models with a two line display There may be slight differences between the examples provided and models with a one line display On Off You can turn the MFC on or off Also you can set the On Off Setting so the MFC can still receive faxes when it is turned off INTRODUCTION 1 3 Turning the MFC on and off When the machine is idle you can turn it on and off by pressing the On Off key In Off mode no MFC operations will be available Even if you turned the MFC off it will periodically clean the print head to preserve print quality Turning the MFC off Press and hold down the On Off key Shutting Down until the LCD shows The LCD light will go off Turning the MFC on Press and hold down the On Off key Please Wait until the LCD shows The LCD will show the date and time Fax mode A Even in Off mode you can receive fax and telephone calls by customizing the On Off key as explained below A If you have connected an external telephone it is always available On Off Setting You can customize the MFC s On Off key The default setting is Fax Receive Off Your MFC will not work when it is switched Off but it will purge the ink head periodically If you turn this setting to On you can receive faxes or calls even when the MFC is switched Fax Receive O ff Press Menu Set 1 6 General Setup Press a
56. ED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centers Distributors Dealers Agents or employees shall create another warranty or modify this warranty This warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the MFC Facsimile machine to operate properly Neither Brother nor anyone else involved in the development production or delivery of this MFC Facsimile machine shall be liable for any indirect incidental special consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation of liability such limitation may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence Warranty Service is available at Brother Authorized Service Centers throughout Canada For Technical Support or for the name and location of your nearest Authorized Service Center call 1 877 BROTHER Internet support support brother ca or browse Brother s Web Site www brother com Brother International Corporation Canada Ltd At your side 1 Rue H tel de Ville Dollard Des Ormeaux QC H9B 3H6 Safety precautions To use the MFC
57. Forwarding Paging or Fax Storage Menu Set 2 5 1 you can still print a fax from the memory when you are at your MFC See Setting Fax Storage on page 6 3 Press Menu Set 2 5 3 2 Press Black Start ogee fe SETUP RECEIVE 4 5 Polling MFC 420CN only Polling is the process of retrieving faxes from another fax machine You can use your MFC to poll other machines or you can have someone poll your MFC Everyone who is involved in Polling needs to set up their fax machines for Polling When someone polls your MFC to receive a fax they pay for the call If you poll someone s fax machine to receive a fax you pay for the call A Some fax machines do not respond to the Polling feature Setting up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it 7 if it is not illuminated in green press Z Fax 2 Press Menu Set 2 1 6 3 Enter the fax number you are CoL ng R polling 4 Press Black Start or Color Start The LCD shows Dialing Setting up Sequential Polling Receive Your MFC can ask for faxes from several fax units in a single operation Sequential Polling Receive Afterwards a Sequential Polling Report will be printed If it is not illuminated in green press amp Z Fax 2 Press Menu Set 2 1 6 3 Enter the fax machines you wantto Polling RX poll using Speed Dial a Group or the dial pad You must press Menu Set between each fax number
58. French For Canada Notice Disclaimer of Warranties USA and Canada BROTHER S LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU INNO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
59. IAIZDSY A93H9 R 1 REMOTE RETRIEVAL ACCESS CARD MFC 420CN ONLY Changing Remote Access Code 1 Press Menu Set 2 5 2 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Press Menu Set 4 Press Stop Exit Remote Commands Chance Pacine Fax FORWARDING SETTING Press 9 5 then to Turn feature Off press 1 Select Fax Forwarding press 2 Select Paging press 3 Program Fax Forwarding Number press 4 Enter the new fax number where you want your fax messages forwarded followed by Turn Fax Storage On press 6 RETRIEVE A FAX Press 96 then to Retrieve all faxes press 2 then enter the number of remote fax machine followed by After the beep hang up and wait Erase all fax messages press 3 EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five orother Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue H tel de Ville Dollard des Ormeaux QC CANADA H9B 3H6 Visit us on
60. ING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Printing Continued Smudged stain at the top Make sure the paper is not too thick or not curled See About paper on center of the printed page page 1 9 Printing appears dirty or ink Make sure you are using the proper types of paper See About paper seems to run on page 1 9 Don t handle the paper until the ink is dry Stains appear on the reverse Make sure the Printer Platen is not dirty with ink See Cleaning the MFC side or at the bottom of the printer platen on page 11 23 age pog Make sure you are using the paper support flap See How to load paper envelopes and post cards on page 1 14 There are some dense lines Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled In the printer driver Basic tab click the Settings and uncheck the Bi Directional Printing Cannot perform 2 in 1or4in1 Check that the paper size setting in the application and in the printer printing driver are the same Print speed is too slow Changing the printer driver setting may improve the print speed Highest resolution needs longer data processing transfer and printing time Try the other settings of quality in the printer driver Basic tab Also click the Settings tab and make sure you uncheck the True2Life Borderless printing is slower than normal printing If you want to print more quickly set the B
61. MFC The External TAD setting works only with an external answering machine Ring Delay does not work in this setting Use this mode if you do not receive many fax messages with Distinctive Ring or if you are using a computer on the same line If you answer and hear fax tones wait until the MFC takes over the call then hang up See Easy Receive on page 4 4 SETUP RECEIVE 4 1 To select or change your Receive Mode If it is not illuminated in green press 3 Fax 2 Press Menu Set 0 1 3 Press a or v to select Fax Only 1 Receive Mode Fax Tel External TAD Or Manual Press Menu Set 4 Press Stop Exit Pe oor Current Receive Mode Fax Fax Only a eae F T Fax Tel ee IIR Mo ediey E TAD External TAD Mn1 Manual i ry Setting the Ring Delay The Ring Delay sets the number of times the MFC rings before it answers in Fax Only or Fax Tel mode If you have extension phones on the same line as the MFC or subscribe to the telephone company s Distinctive Ring service keep the Ring Delay setting of 4 See Operation from extension telephones on page A 7 and Easy Receive on page 4 4 If it is not illuminated in green press Fax 2 Press Menu Set 2 1 1 3 Press a or v to select how many eee Pee times the line rings before the MFC answers 00 01 02 03 or 04 Press Menu Set If you select 00 the line won t ring at all 4 Press Stop Exit 4 2 SETUP RECEIVE Setting the F T Ring Time
62. MFC is in Fax mode Setting Tone and Pulse dialing mode ia Press a or v to select Pulse or eA Tone Press Menu Set Press Stop Exit GETTING STARTED 2 1 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send 7 Press Menu Set 0 3 2 Enter your fax number 3 Station ID up to 20 digits Press Menu Set A You cannot enter a hyphen in the fax number To enter a space press gt once between numbers 3 Use the dial pad to enter your name up to 20 characters See Entering Text on page B 11 Press Menu Set 4 Press Stop Exit A If the Station ID has already been programmed the LCD will ask you to press 1 to make a change or 2 to exit without changing NOTICE For USA The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business other entity or individual To program this information into your MFC see Setting the Date and Time on page 2 1 and Setting the Station ID on page 2 2 2 2 GETTING STARTED General Set
63. ONS Printing Received Faxes Continued Received color fax prints only Replace the color ink cartridges that are empty or nearly empty and in black and white then ask the other person to send the color fax again See Replacing the ink cartridges on page 11 24 For MFC 420CN check that Fax Storage is not turned on See Setting Fax Storage on page 6 3 Left and Right margins are cut Turn on Auto Reduction See Printing a reduced incoming fax Auto off or a single page is printed Reduction on page 4 5 on two pages Phone Line or Connections Dialing does not work Check the MFC is plugged in Poeng Check for a dial tone If possible call your MFC to hear it answer If there is still no answer check the telephone line cord connection and make sure all telephone connections are secured If there is no ringing when you call your MFC ask your telephone company to check the line Change Tone Pulse setting See Setting Tone and Pulse dialing mode on page 2 1 Receiving Faxes Cannot receive a fax Make sure the MFC is in the correct receiving mode for your setup See Basic receiving operations on page 4 1 If you frequently encounter interference on the phone line try changing the menu setting of Compatibility to Basic See Compatibility on page 11 13 Sending Faxes Cannot send a fax Make sure that the Fax key is illuminated See How to enter Fax mode on page 3 1 Ask the other party to check that the receivin
64. PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs Polling MFC 420CN only The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialing on a telephone line Quick Dial List A listing of names and numbers stored in Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Access Code MFC 420CN only Your own four digit code that allows you to call and access your MFC from a remote location Remote Retrieval Access MFC 420CN only The ability to access your MFC remotely from a touch tone phone Resolution The number of vertical and horizontal lines per inch See Standard Fine Super Fine and Photo Ring Delay The number of rings before the MFC answers in Fax Only and Fax Tel mode Ring Volume Volume setting for the MFC s ring Scanning The process of sending an electronic image of a paper document into your computer G 4 GLOSSARY Scan to Card MFC 420CN You can scan a black and white or color document into a Media Card Black and white images will be in TIFF or PDF file format and color images may b
65. Quality 68 F 91 F 20 C 38 C Operating 20 to 80 without condensation Best Print Quality 20 to 80 without condensation Paper Tray m Paper type Plain paper inkjet paper coated paper glossy paper transparencies and envelopes E Paper size Letter Legal Executive A4 A5 A6 JIS_B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo card Index card and Post card For more details see Paper weight thickness and capacity on page 1 12 m Maximum paper tray capacity Approx 100 sheets of 20 Ib plain paper 1 Use only transparencies recommended for inkjet printing Up to 25 sheets of Letter plain paper Face up print delivery to the output paper tray 2 2 For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging 3 Legal paper cannot be stacked on the output paper tray SPECIFICATIONS S 2 Copy Color Black Document Size MFC 420CN only Document Size MFC 210C only Copy Speed Multiple Copies Enlarge Reduce Resolution S 3 SPECIFICATIONS Color Black ADF Width 5 8 to 8 5 ADF Height 5 8 to 14 Scanner Glass Width 8 5 in Scanner Glass Height 11 7 in Scanner Glass Width 8 5 in Scanner Glass Height 11 7 in Mono Up to 17 pages minute Letter paper Color Up to 11 pages minute Letter paper Does not include the time it takes to feed the paper
66. RS AND DIALING OPTIONS ef Remote Fax Options MEFC 420CN only Not available for color faxes You can only use one remote fax option at a time Fax Forwarding OR Paging OR Fax Storage OR PC FAX Rx OR Off You can change your selection at any time Menu Set 2 5 1 See Turning off Remote Fax Options on page 6 4 Setting up Fax Forwarding When you select Fax Forward your MFC stores the received fax in the memory The MFC will then dial the fax number you ve programmed and forward the fax message 1 2 ef 5 iaaa Press a or v to select D E Fax Forward Press Menu Set The LCD will ask you to enter the fax number to which faxes will be forwarded Enter the forwarding number up to 20 digits Press Menu Set Press aor wto select Backup oe momar Print OnoOrBackup Print Off Backup Prant On Press Menu Set If you select Backup Print On the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded Press Stop Exit REMOTE FAX OPTIONS MFC 420CN ONLY 6 1 Programming your pager number When Paging is selected your MFC dials the pager number you ve programmed and then dials your Personal Identification Number PIN This activates your pager so you will know that you have a fax message in the memory 1 2 3 Press Menu Set 2 5 1 Remote Fax Opt Press a or v to select Paging Enter your pager phone number followe
67. Set 3 Press Stop Exit MAKING COPIES 8 13 Adjusting color saturation Press Menu Set 3 4 oe 2 Press a orv to select Red Green or Blue Press Menu Set 3 Press a to increase the color saturation OR Press w to decrease the color saturation Press Menu Set 4 Return to Step 2 to select the next color OR Press Stop Exit Out of Memory message If the memory becomes full while you are making copies the LCD message will guide you through the next step If the Out of Memory message appears press Stop Exit to cancel or Black Start or Color Start to copy the scanned pages You will need to clear some jobs from the memory before you can continue MFC 420CN only To gain extra memory you can turn off Fax Storage See Setting Fax Storage on page 6 3 OR Print the faxes that are in the memory See Printing a fax from the memory MFC 420CN only on page 4 5 When you get an Out of Memory message you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100 8 14 MAKING COPIES Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability This memorandum is intended to be a guide rather than a complete listing of every possible prohibition In case of doubt we suggest that you check with counsel as to any particular questionable documents The following documents issued by the Uni
68. TRODUCTION About paper The print quality can be affected by the kind of paper you use in the MFC To get the best print quality for the settings you ve chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before purchasing large quantities For best results use the recommended paper A E When you print on inkjet paper coated paper transparencies and glossy paper be sure to select the proper media in the Basic tab of the printer driver or in the Paper Type setting of the menu Menu Set 1 2 m When you print on Brother glossy paper load the instruction sheet included with the glossy paper in the paper tray first and then place the glossy paper on the instruction sheet m When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams m Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and stain your fingers Recommended Paper To get the best print quality we suggest using Brother paper See table below We recommend using 3M Transparency Film when you print on transparencies Brother Paper Letter Plain BP60PL Letter Glossy BP60GLL Letter Inkjet Photo Matte BP60ML INTRODUCTION 1 9 Handling and using special paper E Sto
69. The ability to send the same fax message to more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling GLOSSARY G 1 Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your MFC is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JPEG if the receiving machine has the same Capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Delayed Fax MFC 420CN only Sends your fax at a specified later time that day Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line The Brother MFC uses the new number to simulate a dedicated fax line Dual Access Your MFC can scan outgoing faxes or schedul
70. You Subscribe to your Telephone Company s Distinctive Ring Service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your MFC and use that number as a fax number The recommended setting is at least four rings on the external TAD when you have the telephone company s Distinctive Ring Service You cannot use the Toll Saver setting A 10 APPENDIX A A If You Do Not Subscribe to Distinctive Ring Service You must plug your TAD into the EXT jack of your MFC If your TAD is plugged into a wall jack both your MFC and the TAD will try to control the phone line See illustration below O Unless you are using Distinctive Ring do not connect a TAD elsewhere on the same phone line When you are using a TAD the LCD shows Telephone APPENDIXA A 11 Connections The external TAD must be plugged into the back of the MFC into the jack labeled EXT Your MFC cannot work properly if you plug the TAD into a wall jack unless you are using Distinctive Ring 1 2 QUOA Q Plug the telephone line cord from the telephone wall jack into the back of the MFC in the jack labeled LINE Plug the telephone line cord from your external TAD into the back of the MFC in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its telephone jack Set your ex
71. Your MFC normally uses Dual Access However to send a color fax the MFC will send the document in real time even if Real Time TX IS Off The number of pages you can scan into the memory will vary depending on the data that is printed on them A Ifyou getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning a subsequent page you can press Black Start to send the pages scanned so far or press Stop Exit to cancel the operation 3 8 SETUP SEND Real Time Transmission When you are sending a fax the MFC will scan the documents into the memory before sending Then as soon as the phone line is free the MFC will start dialing and sending If the memory becomes full the MFC will send the document in real time even if Real Time TX is set to off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or for the next fax only If you want to fax multiple pages from the scanner glass Real Time Transmission should be set to Of If it is not illuminated in green press Fax 2 Load your document 3 For MFC 210C co Soa press Menu Set 2 2 3 OR For MFC 420CN press Menu Set 2 2 5 4 To change the default setting press a or w to select On or Of Press Menu Set OR For the next fax transmission only press
72. a number up to 20 digits and then press Menu Set Enter a name up to 15 characters or leave it blank and then press Menu Set 5 Press Stop Exit Dialing operations Making copies Speed Dialing 7 Press Copy to If it is not illuminated in illuminate it in green green press Fax 2 Load your document 2 Load your document 3 Press Black Start or 3 Press Search Speed Dial Color Start press and then press the two digit Speed Dial number 4 Press Black Start or Color Start Using Search 1 2 3 Xi If it is not illuminated in green press z Fax Load your document Press Search Speed Dial and then enter the first letter of the name you re looking for Press lt or gt to search the memory Press Black Start or Color Start Table of Contents MtroduUCtiON sas cece eamanieeeeenaocaanenccenoneeenactene 1 1 Usmo MIS GUJE eee eee e eee eee 1 1 Finding information cccceeececeeeeeceeeeeeeeeeeeseeeeenneees 1 1 Symbols used in this Guide cceceeeeeseseeeeeeeeen ness 1 1 Control Panel OvervieW ccccsssesecceeneeeeeceeeseeeeseeeeeeeanees 1 2 Turning the MFC on and Off ssseceesseseeeeeseeeeees 1 4 On Off Setting 2 0 0 ceceeeccececeseseeeeeseaeeeseeeeessanaeseeees 1 4 Load documents ccscccssescceseccensccenscceueeceeeeseeseeeseeaes 1 6 Using the automatic document feeder ADF Not available for MFC 210C ccccceeceeeeeeeeees
73. adjust the Equalization for compatibility The MFC adjusts the modem speed for fax operations A CONTET 2 Press a or v to select Basic or see CU S ceed Normal Press Menu Set 3 Press Stop Exit A E Basic reduces the modem speed to 9600 bps Unless interference is a chronic problem on your phone line you may prefer to use it only when needed E Normal sets the modem speed at 14400 bps Default 11 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to improve print quality Cleaning the print head To ensure good print quality the MFC will regularly clean the print head You can start the cleaning process manually if needed Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages You can clean Black only or three colors at a time Cyan Yellow Magenta or all four colors at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty Press Ink 2 Press a or v to select Cleaning Press Menu Set 3 Press a or v to select Black Color Orald Press Menu Set The MFC will clean the print head When cleaning is finished the MFC will go back to standby mode automatically A If you clean the print head at least five times and the print has not improved call Brother Customer Service see Brother numbers on page i
74. arts scanning the first page a If the memory is full and you are faxing a single page it will be sent in real time SETUP SEND 3 3 Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time The documents can be up to letter size To cancel press Stop Exit If it is not illuminated in green press Fax 2 Load your document on the scanner glass 3 Dial the fax number Press Black Start or Color Start The MFC starts scanning the first page If you press Color Start the MFC starts sending 4 Tosenda single page press 2 or Next Page press Black Start again leyes 2 No Dial The MFC starts sending the document OR To send more than one page press 1 and go to Step 5 5 Place the next page on the scanner Set Next Page glass Press Menu Set The MFC starts scanning Repeat Steps 4 and 5 for each additional page A E Ifthe memory is full and you are faxing a single page it will be sent in real time E You cannot send multiple pages for color faxes 3 4 SETUP SEND Automatic transmission This is the easiest way to send a fax O QA QNS Do not pick up the handset of the external phone or press Hook to listen for a dial tone If it is not illuminated in green press Fax Load your document Enter the fax number using the dial pad Speed Dial or Search See How to dial on page 3 1 Press Black Start or Color Start For MFC 210C go to Step 4 o
75. can choose the Fax Tel receive mode that External TAD best suits your needs 2 Date Time Puts the date and time on the LCD and in headings of faxes you send 3 Station ID Program your name and fax number to appear on each page you fax 4 Tone Pulse Tone Selects the dialing Pulse mode 0 Local English Allows you to change Language French the LCD Language Canada only for your country A The factory settings are shown in Bold B 10 APPENDIX B Entering Text When you are setting certain menu selections such as the Station ID you may need to type text into the MFC Most number keys have three or four letters printed above them The keys for 0 and do not have printed letters because they are used for special characters By pressing the appropriate number key repeatedly you can access the character you want Press Key one time two times three times four times 2 B C 2 O ON OO fF W Suouduvyveei coo gt x CO 2Z2R IM lt lt DOT T T N OARA Inserting spaces To enter a space in the fax number press gt once between numbers To enter a space in the name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt to move the cursor under the incorrect character Then press Stop Exit All letters above and to the right of the cursor will be deleted Re enter the correct character You can also back up and type over incorrect letters
76. cccceceeeeeeeeeeeaeeeeeeeeeenaes 2 2 General SS UD acc aca ecsece E E TE 2 3 Setting the Mode TimMer cccccseseeeeeeeeeseeeseeeeeeeaes 2 3 Setting the Paper Type cccccccsssseeeeeeeeaeeeseeeeeeeaes 2 3 Setting the Paper Size cceccceeeceeeeeeaseeeeeeeeeseneeees 2 4 Setting the RING VOIUME ccccseeceeeeeseeeeeeeeeeeeeens 2 4 Setting the Beeper VOIUME cccccsseeeeeeeeeeeeeeees 2 5 Setting the Speaker VOIUME cccceseeceeeeeseeeeeeees 2 5 Turning on Automatic Daylight Savings Time 2 6 Setting the LCD Contrast ccccccecceesseseeeeesneeeeees 2 6 l DOT SEN sinssonano eaaa 3 1 How to enter Fax MOG cccccssseceseeeeeseeeseesaeeeaeeeesaees 3 1 POW TOC e 3 1 Manual Gialing ccccecceeeeeeeeeeeeeeeeeeeeaaaeeeeaeeeeeeaa es 3 1 SOECA DIAIIAG onina T 3 2 E A E E EE A A AEE E 3 2 Manual and automatic fax Redial cccceseeeeeeees 3 2 How to Fax B amp W and Color cccececcseeeeeeeseeeeeeeeaeees 3 3 Color fax transmission cccccsecececeeseeeceeseseeeseeeeeees 3 3 Faxing from the ADF MFC 420CN only 06 3 3 Faxing from the scanner QI ASS ccceeeeseeeeeeee eters 3 4 Automatic trANSMISSION cseccesseeeseeeeseeeeeeeeeeaeeeeas 3 5 Manual tranSMiSSiOn cccccscseecceeeseeceeeeseeeeeeesees 3 5 Out of Memory message cceceeeceseeeeeeeeeseseeeeeees 3 5 Ba
77. ceeeeeeeeeeeeeeeeeesaees A 13 Converting telephone wall outlets 008 A 14 Installing MFC external two line TAD and two line telephone cccsccesseeceseeeeseeenenes A 15 Multi line connections PBX cccccssseceesseeeeeeeanes A 16 If you are installing the MFC to work WiN a P BX spersnesecncedensnctendoacecnesssceasdesncteinescnateine A 16 Custom features on your phone lin 00008 A 16 Appendix B assasssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn B 1 On screen PrOGrAMMING cccccseeeceeceeeeeeeeseeeeeeseaeeeeeees B 1 MENU ADI eener a E E B 1 Memory StOPAQe ccecccsseeceseeeeeeeeeseeeeaeeeeeeeeeaeeeesaees B 1 NavViIgAUON KEYS iceren ani isan EE RES B 2 Entering Text cccccccccecceseecesseeesseeseseeseeeeeeaeeeeaaes B 11 IISGMUING SPACES nea cccautravencasebectnseeededotatecedatvaetecde B 11 Making corrections cccceeeeceeeeeeeeseneeeeaeeesaaes B 11 Repeating letters cccccssecesssscsssceneeeeseeeeaaes B 11 Special characters and symbols 0cccceees B 12 l OO SS ATY picai ea Eiaa aa a aa aaa G 1 Specifications cceseeeeeeceeneeeeceeeneeeeceaseeeseeseeseneeaneeeseaeaees S 1 Product description cccccseecceseeceeeeceaeeeeaeeeeaneeeaeeeeaes S 1 General aois e E E R OEE S 1 xvii Oy a taaraetak ta tate chin tetdntes tinediaates eeensea ee tandcatce en ecnanieanate S 3 PhotoCapture Center sereia
78. ct your MFC to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the MFC s memory Do not connect your MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Quick Reference Guide Sending Black amp White Faxes Automatic Transmission Sending a fax If it is not illuminated in green press Fax 2 Load your document 3 Enter the fax number using Speed Dial Search or the dial pad 4 Press Black Start The MFC starts scanning the first page Next Page 1 Yes 2 No Dial 5 Press 2 to begin dialing 6 Press Stop Exit to cancel Sending more than one page If it is not illuminated in green press 23 Fax 2 Load your document 3 Enter the fax number using Speed Dial Search or the dial pad 4 Press Black Start or Color Start The MFC starts scanning the first page Next Page 1 Yes 2 No Dial 5 Press 1 6 Place the next page on the scanner glass Press Menu Set The MFC starts scanning Repeat step 5 and 6 for each additional page Press 2 to begin dialing 8 Press Stop Exit to cancel Storing numbers Storing Speed Dial numbers Press Menu Set 2 3 1 2 Using the dial pad enter a two digit Speed Dial location number and then press Menu Set Enter
79. cument jams MFC 420CN only s eeeeeees 11 5 Document is jammed in the top of the ADF unit 11 5 Document is jammed inside the ADF unit 11 5 Printer jam or paper JAM cceeceeseeeeeeeeeeaeeeeaeeeees 11 6 Paper is jammed inside the paper tray 11 6 Paper is jammed inside the MFC 008 11 7 If you are having difficulty with your MFC 11 9 COMM AMONG aana E TE 11 13 How to improve print quality cccccseeeeseeeeeeeeeeeees 11 14 Cleaning the print head cccccseeceeeseseeeeesseeeees 11 14 Checking the print quality ccccccessseeeeesseeees 11 15 Checking the printing alignment ceeceeee 11 17 Checking the ink volume cscceceeeeeeeeseeeeeeeaneaeees 11 18 Packing and shipping the MFC cccsseeeees 11 19 Routine MAINTENANCE cccceeeceseeeeseeeeaeeeeeeeeeeaeeesaees 11 22 Cleaning the SCANNEL c ccccccesseeeeesssseeseeaaeess 11 22 Cleaning the MFC printer platen ccc cceceee 11 23 Replacing the ink cartridges ccceeeeeeeeeeeeeees 11 24 PRD CIN OIA are ccdececceaaedd ep esentaeecssaueseceneceaeeecesueeds teanesnaaeueasens A 1 Setting up telephone services ccecceceeeceeseeeeeeeeeeeeeees A 1 DISUNCIVE RIN eta sheet eserecaucncatateducecansecosierireads Wheotrias A 1 What does your telephone company s Distinctive Ring
80. d a or y to select Stack Sort Press Menu Set Press a or w to select Sort Press Menu Set Press Black Start or Color Start Q aA A WN MAKING COPIES 8 9 Making N in 1 copies or a poster Page Layout MFC 420CN only You can reduce the amount of copies by using the N in 1 copy feature This allows you to copy two or four pages on one page which allows you to save paper It is also possible to create a poster When you use the Poster feature your MFC divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass E Please make sure Paper Size is set to Letter m You can use N in 1 copy feature with 100 copy size only E 2 means Portrait and L means Landscape Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options and a or v to select Page Layout Press Menu Set Press a or v to select2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 oroff 1l in 1 Press Menu Set Press Black Start or Color Start to scan the document If you are making a poster or placed the document in the ADF the MFC scans document and starts printing QO Mm QNS NO 8 10 MAKING COPIES If you are using the scanner glass 8 After the MFC scans the page Next Page the LCD shows Press 1 to scan the next page O Put the next document on the S
81. d by up to 20 digits Press Menu Set Do not include the area code if it is the same as that of your MFC For example press 1800555123 4 If your pager needs a PIN enter the PIN press press Redial Pause enter your fax number followed by Press Menu Set For example press 12 3 4 5 Redial Pause 1800555 1212 OR If you do not need a PIN press Redial Pause enter your fax number followed by Press Menu Set For example press Redial Pause 1800555121 2 5 Press Stop Exit mM You cannot change a Paging number or PIN remotely E If you have set Paging a backup copy of the received fax will automatically be printed at the MFC 6 2 REMOTE FAX OPTIONS MFC 420CN ONLY Setting Fax Storage If you select Fax Storage your MFC stores the received fax in the memory You will be able to retrieve fax messages from another location using the Remote Retrieval commands 1 Press Menu Set 2 5 1 Remote Fax Opt 2 Press a or v to select Fax pcCOrage Press Menu Set 3 Press Stop Exit A If you have set Fax Storage a backup copy will automatically be printed at the MFC Setting PC Fax Rx If you select PC Fax Rx your MFC will temporarily store your received fax messages in its memory and then automatically send the faxes to the PC You can then use your PC to view and store these faxes Press Menu Set 2 5 1 2 Press a or v to select 1 Fwd Page Store PC Fax Receive Press Me
82. d remove any problem foreign obstacles from inside the MFC If the mebleto Cean 0R error message continues please follow the A foreign obstacle such as a clip steps below before disconnecting the MFC so Unable to Init or ripped paper is in the MFC you will not lose any important messages Then disconnect the MFC from the power source for several minutes which will erase all Unable to Print faxes and then reconnect it Check whether the MFC has faxes in Inable to Scan memory 1 Press Menu Set 9 0 1 2 If the MFC has no faxes disconnect the MFC from the power source for several minutes and then reconnect it OR If faxes are present you can transfer them to another fax machine Go to Step 3 OR For MFC 420CN you can forward the remaining faxes to your PC Please see Transfer faxes to your PC Transfer faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode 3 Enter the fax number to which faxes will be forwarded 4 Press Black Start 5 After faxes are transferred disconnect the MFC from the power source for several minutes and then reconnect it You can transfer the Fax Journal report to another fax machine by pressing Menu Set 9 0 2 in Step 1 Transfer faxes to your PC MFC 420CN only You can move the faxes from your MFC s memory to your PC 1 Press Menu Set 2 5 1 2 Using Aor V select PC Fax Recei
83. digital camera uses If the data is not saved to the same folder the MFC may not be able to read the file or print the image WALK UP PHOTOCAPTURE CENTER 9 2 Getting started Firmly insert the card into the appropriate slot Ga gt eG i m I l hy II h D o Lope Bi SecureDigital Memory Stick CompactFlash xD Picture Card SmartMedia PhotoCapture key lights E PhotoCapture light is ON the media card is inserted properly PhotoCapture light is OFF the media card is not properly inserted PhotoCapture light is BLINKING the media card is being read or written to Photo Capture Do NOT unplug the power cord or remove the media card from the media drive slot while the MFC is reading or writing to the card the PhotoCapture key is blinking You will lose your data or damage the card The MFC can only read one media card at more than one card 9 3 WALK UP PHOTOCAPTURE CENTER a time so do not insert The steps below give a brief outline of the Direct Printing feature Please see the remaining pages of this chapter for more detailed instructions Insert the media card firmly into the media drive slot When you insert your media card Gp aon Meee into the proper slot the LCD shows ee The media active message will be shown for 60 seconds and then disappear Even in that case you can
84. e Mail and the MFC may conflict with each other while receiving incoming calls Why should there be problems Since both the MFC and Voice Mail will pick up the call after the number of rings you have set each of them has the ability to keep the other from receiving calls For example if your Voice Mail is set to answer after two rings and your MFC is set to answer after four your Voice Mail will stop your MFC from receiving faxes If you set Voice Mail and the Brother MFC to answer after the same number of rings there is no way of knowing which one will answer first It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered How can you avoid possible problems A very good way to avoid problems like the one mentioned is to get a second phone number on your present phone line Many people with Voice Mail choose an alternative service which is called Distinctive Ring and they are very satisfied with it See Distinctive Ring on page A 1 Another way to avoid possible problems is to replace your Voice Mail with an answering machine Your Brother MFC is designed to work with an answering machine or TAD telephone answering device See Connecting an external telephone answering device TAD on page A 10 1 18 INTRODUCTION Fax tones and handshake When someone is sending a fax the MFC sends fax calling tones CNG tones These are quiet in
85. e eeceeeeceeeeeeeeeees 5 5 Accessories and supplies ii ADF automatic document Teede eers sa 1 6 3 3 ADF COVER iacctisciectietetincte 11 5 Answering machine TAD A 10 CONNECTING n se A 12 Automatic fax receive ccceeeeee scenes 4 1 Easy Receive c0 4 4 fax redial naaccess 3 2 transmission 0000088 3 5 Broadcasting c ccccece 3 11 setting up Groups for 5 3 Brother accessories and supplies il Brother numbers 05 Customer Service 65 fax back system 0008 ii Frequently asked questions FAQS J acairar i product support 6 Warranties 0 8 iii IV vi caller ID prar A 5 DMT NSD sestrine A 6 VIEW TISU cuietaceteds ecto eetes A 6 Canceling Fax Forwarding 06 6 6 fax jobs in memory 3 10 jobs awaiting redial 3 10 AGING ntesuitedicewtut dann sents 6 6 Cleaning print head 0 000 11 14 printer platen 11 23 scanner akrana 11 22 CNG tones cenn 1 19 Connecting external TAD 8 A 10 external telephone A 9 two line external TAD or telephone 005 A 15 Consumable items S 9 Control Center see Software User s Guide on the CD ROM 0000 Control panel overview 1 2 1 3 Copy brightness suticteeactcaigntateun 8 8 color adjustment 8 14 CONTASE eaer 8
86. e in PDF or JPEG file format Search An electronic alphabetical listing of stored Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialing You must press the Search Speed Dial and the two digit code and Black Start or Color Start to start the dialing process Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution 392 x 203 dpi Best for very small print and line art TAD telephone answering device You can connect an external device or answering machine to the EXT of your MFC Telephone Answer Code Fax Tel mode only When the MFC answers a voice call it pseudo double rings You can pick up at an extension phone by pressing this code 5 1 Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your MFC to the receiving fax machine Transmission Verification Report A listing of each transmission that shows its date time and number True2Life MFC 420CN only Adjusts the color in the image for better print quality by improving sharpness white balance and color density User Settings MFC 420CN only A
87. ectoxcasthtataverkances 7 3 FESOIUTION smireni S 7 specifications cee eee S 7 Programming your MPO einen sa B 1 B 2 Quality key copying 8 3 Quick Dial Access codes and credit card numbers setting UP ceecceeeee ees 5 5 Broadcasting c0 3 11 using Groups 6 3 11 Group dial changing ceeceeseeeeeees 5 2 setting up Groups for Broadcasting 6 5 3 SCAO a 3 2 Speed Dial changing c eecesseeeeeees 5 2 setting Up ceecseeeeeeeee 5 1 USINO oaeaeei rnani 3 2 Receive Mode nsina 4 2 External TAD 008 4 1 FAX ONV cite eee 4 1 FAX Tel ainaani 4 1 MANUAL sanen 4 1 Redial PauSe 000000 3 2 Reducing COPIES ceils 8 4 8 5 incoming faxes 06 4 5 Remote Retrieval 6 5 ACCESS code a n 6 4 6 5 commands rcn 6 6 getting your faxes 6 7 REDONS sardia 7 1 Caller ID List 08 A 6 FaxJourmal sanen 7 3 Journal Period 7 2 Help LIST aaco 7 3 how to print s nonnannaenennnn 7 3 Network Configuration 7 3 Quick Dial List 7 3 Transmission Verification 7 1 7 3 User Settings 005 7 3 Resolution CODY ecirar aeaa aan S 3 fax Standard Fine SuperFine Photo S 5 DEIN E EE S 7 SCA aon E S 6 setting for next fax 3 7 Ring Delay setting 4 2 Safety Instruc
88. ed jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax Easy Receive Enables your MFC to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension phone A telephone on the fax number that is plugged into a separate wall jack External phone A telephone that is plugged into the EXT jack of your MFC F T Ring Time The length of time that the Brother MFC rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Forwarding MFC 420CN only Sends a fax received into the memory to another pre programmed fax number G 2 GLOSSARY Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Press this code 51 when you answer a fax call on an extension or external phone Fax Storage MFC 420CN only You can store faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray scale The shades of gray available for copying and faxing photographs Group number A combina
89. ees 6 4 Remote Retrieval ccccecsssscccsscceesceceeceeseseeeseeeseeesesens 6 5 Using your Remote Access COde ccccccsseseeeeeees 6 5 Remote COMMANAS cccseeeceeeeeseeeeeaeeesaeesaeesaaees 6 6 Retrieving fax messages ceccccssseeeseeeeeseseeeseaaees 6 7 Changing your Fax Forwarding numbetr 0 6 7 Printing PE DONS sscnesteceucesastecunceheecsvencsccncesseustesevenveheumesaggancus 7 1 Fax settings and activity cc ecccceceesececeesceeeseeeeseeeeeeeens 7 1 Customizing the Transmission Verification Report 7 1 Setting the Journal Period ccccceeeesesseeeeeeeeeeaes 7 2 Printing reports cceeceseeeeeeeeeeeeeeeeeeeaeeeeaeeeesaeeeaaeeees 7 3 How to print report eee ceccesseceeseeseseeeenenees 7 3 Making copies eicetenadesceccadancnteesdaccatneecdacudecetennioscancseuncsecnacencs 8 1 Using the MFC as a copier cccccceeeeeeeeeneeeeeseaneeeeeens 8 1 Enter Copy MOdE cccccsscscececeseeeceeneeeeeseaneeesesseeess 8 1 Making a single COPY ccccececeseeeeeeeeeeeeseeeesaeesaaees 8 2 Making multiple copies ccccceeeeeeeeseeeeeeeeeeeeesaeeeens 8 2 Stop COPYING ccccccceeececeeeceeeeeeeeeeeseeeseeeeeeeseeeeeseeeenaas 8 2 Using the Copy Options key Temporary settings 8 3 Changing the temporary copy settings 008 8 4 Increasing copy speed or quality 8 5 Enlarging or reducing t
90. enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture If your digital camera supports DPOF printing see DPOF printing on page 9 8 3 Print the index that shows thumbnail views of images stored on your media card Your MFC will assign an image number to each thumbnail Press a or v to Select Print Index and then press Menu Set Press Color Start to start printing the index sheet See Printing the Index Thumbnails on page 9 5 4 To print images press a or w to select Print Images and then press Menu Set Enter the image number and press Menu Set Press Color Start to start printing See Printing images on page 9 6 A You can change the settings for printing images such as the Paper Type amp Paper Size Print Size and number of copies See Printing images on page 9 6 WALK UP PHOTOCAPTURE CENTER 9 4 Printing the Index Thumbnails The PhotoCapture Center assigns numbers for images such as No 1 No 2 No 3 and so on No 1 01 01 2003 DEI JPG 100KB It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures You can print a thumbnail page Index page with 6 or 5 images per line This will show all the pictures on the media card Make sure you have inserted the media card Press PhotoCapture See page 9 3 2 Press a orv to select Print Index Press Menu Set 3 Press a or v to select 6 Images Line or5 Images Line
91. enu level Exit the menu You can access the menu mode by pressing Menu Set When you enter the menu the LCD scrolls Press 1 for General Setup menu Select AW amp Set OR 1 General Setup Press 2 for Fax menu Select AW amp Set OR 2 Fax Press 3 for Copy menu Select AV amp Set 3a COPY Press 0 for Initial Setup Select AV amp Set O Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want a or v Select an option by pressing Menu Set when that option appears on the LCD The LCD will then show the next menu level Press a or v to scroll to your next menu selection Press Menu Set When you finish setting an option the LCD shows Accepted B 2 APPENDIX B Oo vores Menu Set Menu Set Menu Set cr Vv Vv CF e to to Select amp Set Select amp Set accept exit Menu Descriptions Page Selections 1 General 1 Mode Timer Sets the time to Setup return to Fax mode 2 Paper Type Plain Sets the type of Inkjet paper in the paper Glossy tray Transparency 3 Paper Size Letter Sets the size of the Legal paper in the paper aA tray A5 4 x6 4 Volume 1 Ring Hi Adjusts the ring volume Adjusts the volume level of the beeper 3 Speaker Hi Adjusts the speaker volume 5 Auto Changes for Daylight 2 6 Daylight Savings Time automatically 6 0n Off Customizes the 2 6 Setting Receive On On Off key to receive Fax faxes even
92. erpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones Deactivate the fax by pressing Stop Exit Try avoiding this problem by turning Easy Receive to Off See Easy Receive on page 4 4 Transferring a Fax Call to the If you answered at the MFC press Black Start and hang up MFC immediately If you answered on an extension phone press your Fax Receive Code default setting is 51 When your MFC answers hang up Custom features on a single If you have Call Waiting Call Waiting Caller ID Ring Master Voice Mail line an alarm system or any other custom feature on a single phone line with your MFC it may create a problem sending or receiving faxes For example If you are sending or receiving a fax message while a custom feature signal comes through on the line the signal can temporarily interrupt or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive data on a single shared line with custom features If avoiding a slight interruption is crucial to your business we recommend a separate phone line with no custom features Copying Difficulties Cannot make a copy Make sure that the Copy key is illuminated See Enter Copy mode on page 8 1 Vertical streaks appear in Sometimes you may see vertical streaks on copies Clean the scanner copies See Cleani
93. ess 2 if you have finished choosing settings and go to the next step Contrast If your document is very light or very dark you may want to change the contrast Use Light to send a light document Use Dark to send a dark document If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 1 Setup Send Press a or v to select Auto Light Or Dark Press Menu Set WG N 3 6 SETUP SEND Fax Resolution You can use the Fax Resolution key to change the setting temporarily for this fax only In Fax mode press Fax Resolution and a or v to select the setting you want and then oress Menu Set OR You can change the default setting If it is not illuminated in green press amp Fax Load your document Pain a F Era Da Press a or v to select the resolution F2 Resolution you want Press Menu Set WG N Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of gray or is a photograph This has the slowest transmission time SETUP SEND 3 7 Dual Access Not available for color faxes You can dial a number and begin scanning the fax into memory even when the MFC is sending from memory or receiving faxes The LCD shows the new job number and available memory A
94. ess days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The replacement Machine you receive even if refurbished or remanufactured will be covered by the balance of the limited warranty period remaining on the original Product plus an additional thirty 80 days You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother Retain your original Accessory Items and a copy of the return freight bill signed by the courier Limitations Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for that repair or replacement as described above Brother shall not be liable for any direct indirect incidental or consequential damages or specific relief Because some states do not allow the exclusion or limitation of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR
95. et Next Page scanner glass Press Menu Set Repeat Steps 8 and 9 for each page of the layout 70 After all the pages of the document have been scanned press 2 to end A If GLossy has been selected in the Paper Type setting for N in 1 copies the MFC will print the images as if Plain paper had been selected A m If you are producing multiple color copies N in 1 copies are not available m For Poster copies you cannot make more than one copy MAKING COPIES 8 11 Place document face down in the direction shown below 2 in 1 P Daj a 2 in 1 L ag 4in 1 P j ot oo ae 4in 1 L CR Eile Poster 3X3 You can make a poster size copy ofa photograph hd ay ba a 8 12 MAKING COPIES Changing the default copy settings You can save the copy settings you use most often by setting them as default These settings will remain until you change them again Increasing copy speed or quality A ae ante 2 Pressaorv toselectNormal Best eeQuality Or Fast Press Menu Set 3 Press Stop Exit Adjusting brightness Press Menu Set 3 2 ao 2 Press a to make a lighter copy OR Press v to make a darker copy Press Menu Set 3 Press Stop Exit Adjusting contrast You can change the contrast to help an image look sharper and more vivid Press Menu Set 3 3 2 Press a to increase the contrast 3 Contrast _OR Press w to decrease the contrast Press Menu
96. et to On but your MFC does not connect a fax call when you lift an extension or external phone handset press the Fax Receive Code 51 If you send faxes from a computer on the same phone line and the MFC intercepts them set Easy Receive to Off Selecting of means you ll have to activate the MFC yourself by lifting the handset of an external or extension phone and then press Black Start or Color Start on the MFC OR by pressing 51 if you are not at your MFC See Operation from extension telephones on page A 7 If it is not illuminated in green press Fax Press Menu Set 2 1 3 ECEE Use a or w to select On or of Press Menu Set Press Stop Exit 4 4 SETUP RECEIVE Printing a reduced incoming fax Auto Reduction If you choose On the MFC automatically reduces an incoming fax to fiton one page of Letter Legal or A4 size paper The MFC calculates the reduction ratio by using the page size of the document and your Paper Size setting Menu Set 1 3 If it is not illuminated in green press gS Fax 2 Press Menu Set 2 1 5 3 Use a or v to select On or of f oe ee Press Menu Set 4 Press Stop Exit A E Turn on this setting if you receive faxes that are split onto two pages However if the document is too long the MFC may still print it on two pages E f left and right margins are cut off turn on this setting Printing a fax from the memory MFC 420CN only If you have selected Fax
97. f an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes USA only IMPORTANT INFORMATION 10 6 12 Donot place anything in front of the MFC that will block received faxes Do not place anything in the path of received faxes 13 wait until pages have exited the MFC before picking them up 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center For the location of your nearest Brother Authorized Service Center please call In USA 1 800 284 4357 or In Canada 1 877 BROTHER See Brother numbers on page i 15 Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions m When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normall
98. file TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 2 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE No Paper Fed The MFC is out of paper Add paper and then press Black Start or Color Start The paper is jammed in the MFC See Printer jam or paper jam on page 11 6 The number you dialed does not Verify the number and try again a sponse Busy answer or is busy Not You tried to access a Speed Dial Set up the Speed Dial number Registered number that is not programmed See Storing Speed Dial numbers on page 5 1 Out of Memory You can t store data in the Fax sending or copy operation in process memory Press Stop Exit and wait until the other Operations in progress finish and then try again OR MFC 420CN only Clear the data in the memory To gain extra memory you can turn off Fax Storage See Setting Fax Storage on page 6 3 OR MFC 420CN only Print the faxes that are in the memory See Printing a fax from the memory MFC 420CN only on page 4 5 Printing operation in process Reduce print resolution The paper is jammed in the MFC See Printer jam or paper jam on page 11 6 Paper Paper is not the correct size Reload the correct size of paper Letter Legal or A4 and then press Black Start or Color Start 11 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE ERROR MESSAGES ERROR CAUSE ACTION MESSAGE nable to Change The MFC has a mechanical Open the scanner cover an
99. g machine has paper Print the Transmission Verification Report and check for an error See Printing reports on page 7 3 Transmission Verification There is probably temporary noise or static on the line Try sending the Report says Result NG or fax again If you send a PC FAX message and get Result NG on the Result ERROR Transmission Verification Report your MFC may be out of memory MFC 420CN only To gain extra memory you can turn off Fax Storage see Setting Fax Storage on page 6 3 print fax messages in memory see Printing a fax from the memory MFC 420CN only on page 4 5 or cancel a Delayed Fax or Polling Job See Canceling a scheduled job on page 3 10 If the problem continues ask the telephone company to check your phone line If you frequently get transmission error with possible interference on the phone line try to change the menu setting of Compatibility to Basic See Compatibility on page 11 13 Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your MFC s scanner operation Vertical black lines when If the copy you made shows the same problem your scanner is dirty sending See Cleaning the scanner on page 11 22 11 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Handling Incoming Calls MFC Hears Voice as CNG If your MFC is set to Easy Receive On it is more sensitive to sounds Tone Your MFC may mistakenly int
100. ghtness SE Adjusts the contrast The factory settings are shown in Bold APPENDIXB B 7 Menu Descriptions Page Selections 4 PhotoCapture 5 True2Life True2Life On Adjusts the hue of the Continued MFC 420CN True2Life 0ff white areas only 2 Sharpness Enhances the detail ee of the image o0 5 o o oO 0 i o 2 Color Adjusts the total nsity amount of color in the oom image Expands the printable area to fit the edges of the paper 6 Borderless MFC 210C only 7 Borderless MFC 420CN only 8 Scan to 1 Quality B W 200x100 dpi Selects the Scan Card B W 200 dpi resolution for your MFC 420CN Color 150 dpi type of document only lor 300 dpi lor 600 dpi 2 B W File Selects the default Type E file format for black and white scanning 3 ColorFile Selects the default Type file format for color scanning 5 Cropping Crops the image MFC 210C around the margin to only fit the paper size or 6 Cropping print size Turn this MFC 420CN feature Off if you only want to print whole images or prevent unwanted cropping A The factory settings are shown in Bold 1 See the complete Software User s Guide on the CD ROM B 8 APPENDIX B Menu Selections 5 LAN 1 Setup Auto MFC 420CN TCP IP Static o
101. go to the Brother Solutions Center at http solutions brother com 1 Microsoft Internet Explorer 5 or greater 2 Maximum 1200 x 1200 dpi scanning with Windows XP Resolutions up to 19200 x 19200 dpi can be selected using the Brother Utility 3 Dedicated Scan key and direct Network Scanning MFC 420CN only supported in Mac Operating Systems Mac OS X 10 2 4 or greater 4 PC Fax supports black and white faxing only SPECIFICATIONS S 8 Consumable items Ink Service Life of Ink Cartridge S 9 SPECIFICATIONS The MFC uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Black Approximately 500 pages at 5 coverage Yellow Cyan and Magenta Approximately 400 pages at 5 coverage The above figures are based upon the following assumptions e Continuous printing at a resolution of 600 x 600 dpi in normal mode after installing new ink cartridge e The printing frequency e The number of pages printed e Periodic automatic print head assembly cleaning Your MFC will clean the print head assembly periodically This process will use a small amount of ink and e Ink remaining in cartridge identified as empty It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Network LAN MFC 420CN only LAN You can connect your MFC to a network for Network Prin
102. has received any faxes If yes you will hear one long beep If no you will hear three short beeps 1 External TAD If you hear one long beep your change has 2 Fax Tel been accepted 3 Fax Only Press 90 to exit Remote Retrieval Wait for the long beep then replace the handset 6 6 REMOTE FAX OPTIONS MFC 420CN ONLY Retrieving fax messages You can call your MFC from any touch tone phone and have your fax messages sent to a fax machine 1 2 e 5 Dial your fax number When your MFC answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages As soon as you hear two short beeps use the dial pad to press 962 Wait for the long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by up to 20 digits You cannot use and as dial numbers However press if you want to store a pause Hang up after you hear your MFC beep Your MFC will call the other machine which will then print your fax messages Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone 1 2 e 5 Dial your fax number When your MFC answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use
103. has already been stored the LCD will show the name that has been stored there Or number and will ask you to do one of the following Press 1 to change the stored number OR Press 2 to exit without making a change How to change the stored number or name E f you want to change a character use lt or gt to position the cursor under the character you want to change and then type over it E Ifyou want to erase the whole number or whole name press Stop Exit when the cursor is under the first digit or letter The characters above and to the right of the cursor will be deleted 2 Enter a new number Press Menu Set 3 Follow the directions beginning at Step 4 in Storing Speed Dial numbers See page 5 1 5 2 QUICK DIAL NUMBERS AND DIALING OPTIONS Setting up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only a few keys Search Speed Dial the two digit number and Black Start First you ll need to store each fax number as a Speed Dial number Then you can combine them into a Group Each Group uses up a Speed Dial number You can have up to six Groups or you can assign up to 19 numbers MFC 210C or up to 79 numbers MFC 420CN to one large Group See Storing Speed Dial numbers on page 5 1 and Broadcasting Not available for color faxes on page 3 11 Press Menu Set 2 3 2 Set Ouick Dial 2 Use the dial pad to enter the two digit Speed Dial n
104. he image copied 8 6 SEUNG papar TY DC xcdcensncisedieresornarnteasandenedeentarieennas 8 7 Setting paper SIZE eee cecce ee eeeeeeeeeeeeeeseeeeeeeeees 8 8 AdJjUSTING DIIQhtNneSs sssrini 8 8 Sorting copies using the ADF MFC 420CN only 8 9 Making N in 1 copies or a poster Page Layout MFC 420CWN only ccsseeeeeeeeeeeeeceseaneeseeeeees 8 10 Changing the default copy SettingS cccsseeeeeeenees 8 13 Increasing copy speed or quality cee 8 13 Adjusting brightness cc ceceeeeeeeeeeeeeeeeeeeeeeeeeens 8 13 Adjusting contrast eee eee eeee eee ee eee ee ee eeeeeaeeeeanaeees 8 13 Adjusting Color Saturation cccccsseceeeeceeeeeeesaees 8 14 Out of Memory message 0 ccceeeceseeeeeeeeeseeeeeeeeees 8 14 ESGAN See 8 15 Walk Up PhotoCapture Center cssscssssesssseeeeeees 9 1 Introduction ncsccacactnaatiacnncabanheasninanonednincdacmsanmesdousautnsuecencunes 9 1 PhotoCapture Center requirements 000 9 2 Getting Started seuren E 9 3 Printing the Index Thumbnails cccceceesseseeeeeeeeeees 9 5 Printing IMAGES cece cece eee ee eee eeeeee eee tesa a eeeeaaeeeeeaeeeeaaeeees 9 6 Number Of Copies ccccccsecececessseeeeseseeeeesnneeees 9 7 DP OP PINUNO sicitccansdnounreonsiecnmeraniecnadsusnicnsianlannenagedawas 9 8 Changing the default settings cccceceeeseeeeeeeeees 9 9 Increasing print
105. he last number in the sequence so the call cannot roll away Do not put the MFC on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your MFC will work best on a dedicated line Two line phone system A two line phone system is nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your MFC must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your MFC See Easy Receive on page 4 4 APPENDIXA A 13 Converting telephone wall outlets There are three ways to convert to an RJ11 jack The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to tt The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your MFC is on Line 1 plug the MFC into L1 of the triplex adapter If yo
106. her brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life and 5 Problems arising from other than defects in materials or workmanship 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units This limited warranty is VOID if this Product has been altered or modified in any way including but not limited to attempted warranty repair without authorization from Brother and or alteration removal of the serial number What to do if you think your Product is eligible for warranty service Report your issue to either our Customer Service Hotline at 1 800 284 4329 for Fax MFC and DCP and 1 800 276 7746 for Printers or to a Brother Authorized Service Center within the applicable warranty period Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U S For the name of local Brother Authorized Service Center s call 1 800 521 2846 What Brother will ask you to do After contacting Brother or a Brother Authorized Service Center you may be required to deliver by hand if you prefer or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale You are responsible for the cost of shipping packing product and insurance if you desire You are also respo
107. information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer If you are not able to solve a problem with your MFC call Brother Customer Service See Brother numbers on page i Ay WARNING For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document IMPORTANT INFORMATION 10 2 Ay WARNING This MFC has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the MFC to operate properly and safely Federal Communications Commission FCC Declaration of Conformity USA only Responsible Party Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater NJ 08807 0911 USA TEL 908 704 1700 declares
108. istinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the MFC can work together without any problems If each one has a separate phone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the directions below to register the new Distinctive Ring pattern they give you This is so your MFC can recognize its incoming calls A You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily and turn it back on later When you get a new fax number make sure you reset this feature A 2 APPENDIX A Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the MFC Some ring patterns cannot be registered The ring patterns below are supported by your Brother MFC Register the one your telephone company gives you Ring JU We JU UL JUU LL very long normal pattern ee If the ring pattern you received is not on this chart please call your telephone company and ask for one that is shown E The MFC will only answer calls to its registered number E The first two rings are silent on the MFC This is because the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring E If you program the MFC properly it wi
109. light Savings Time You can set the MFC to change automatically for Daylight Savings Time It will reset itself forward one hour in the Spring and backward one hour in the Fall Make sure you have set the correct day and time in the Date Time setting Press Menu Set 1 5 General Setup 2 Press a or v to select on or off Press Menu Set 3 Press Stop Exit Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD from your position try changing the contrast setting for improved viewing A 2 Press a or v to select Light or 7 LCD Contrast Dark Press Menu Set 3 Press Stop Exit 2 6 GETTING STARTED p Setup Send How to enter Fax mode Before sending faxes make sure g Fax is illuminated in green If not press Fax to enter Fax mode The default setting is Fax Fax 7 Fax mp e Lo How to dial You can dial in any of the following different ways Manual dialing Press all of the digits of the phone or fax number 9 0 O SETUP SEND 3 1 Speed Dialing Press Search Speed Dial and then the two digit Speed Dial number See Storing Speed Dial numbers on page 5 1 Search Speed Dial gt gt two digit number A If the LCD shows Not Registered when you enter the Speed Dial number a number has not been stored for it Search You can search for names you have stored in the Speed Dial memories Pre
110. ll recognize the registered ring pattern of the fax number within 2 ring patterns and then answer with a fax tone When the voice number is called the MFC will not answer APPENDIXA A 3 Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You can not change the receive mode to another mode while the Distinctive Ring is set to On 1 2 3 4 Press Menu Set 2 0 2 EEE ENE Press a or v to select Set Press Menu Set Press a or w to select the stored ring pattern you want to use Press Menu Set You will hear each pattern as you scroll through the four patterns Make sure you choose the pattern that the telephone company gave you Press Stop Exit Distinctive Ring is now set to on Turning off the Distinctive Ring 1 2 3 of ee Press a or v to select Of Ee Lee aCe Ive Press Menu Set Press Stop Exit If you turn off Distinctive Ring the MFC will stay in Manual receive mode You will need to set the Receive Mode again See To select or change your Receive Mode on page 4 2 A 4 APPENDIX A Caller ID A The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies This service displays the telephone
111. ller ID listing _OR Press Stop Exit Printing Caller ID List Press Menu Set 2 0 3 2 Press a or v to select 3 Caller ID Print Report Press Menu Set 3 Press Black Start or Color Start 4 After printing has finished press Stop Exit A 6 APPENDIXA Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone in the EXT jack of the MFC you can make your MFC take the call by using the Fax Receive Code When you press the Fax Receive Code 51 the MFC starts to receive a fax See Easy Receive on page 4 4 If the MFC answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 to take the call at an extension phone See Setting the F T Ring Time Fax Tel mode only on page 4 3 If you answer a call and no one is on the line you should assume that you re receiving a manual fax E Press 51 and wait for the chirp or until the MFC s LCD displays Receiving and then hang up Your caller will have to press Start to send the fax Fax Tel mode when power key is On When the MFC is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call If you are at an extension phone you ll need to lift the handset during the F T Ring Time and then press 51 between the pseudo double rings If no one is on the line or if Someone wants to send you
112. ly to the MFC before disconnecting it from the power source to ensure that all mechanical noise has stopped Not allowing the MFC to complete this parking process may lead to print problems and possible damage to the print head 7 Lift the scanner cover from the right hand side of the MFC until it locks securely into the open position 2 Remove all the ink cartridges and attach the protective parts See Replacing the ink cartridges on page 11 24 When attaching the protective parts make sure it clips into place as shown in the diagram F PM DFAS N Caution If you are not able to find the protective parts do NOT remove the ink cartridges before shipping It is essential that the MFC be shipped with either the protective parts or the ink cartridges in position Shipping without them will cause damage to your MFC and may void your warranty 11 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE 3 N OG A Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover Unplug the MFC from the telephone wall jack and remove the telephone line cord from MFC Unplug the MFC from the AC power outlet Unplug the USB cable or LAN cable from the MFC if it is connected Wrap the MFC in the bag and place it in the original carton with the original packing material TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 20 8 Pack the printed materials in the original carton as shown below
113. martMedia Memory Stick SecureDigital and xD Picture Card with DPOF information is put into your MFC you can print the selected image easily Insert your media card into the GO Piach E proper drive slot Press PhotoCapture key A The media active message will be shown for 60 seconds and then disappear Even in that case you can enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture 3 Press a or v to select Print Images Press Menu Set 4 if there is a DPOF file on the card Salect AV amp cet the LCD shows 5 Press a or v to select DPOF Print y Yes Press Menu Set A If you want to choose the images and their print options now select DPOF Print No 6 Press Color Start to print WALK UP PHOTOCAPTURE CENTER 9 8 Changing the default settings You can save the PhotoCapture Center settings you use most often by setting them as default These settings will remain until you change them again Increasing print speed or quality I a a 2 Press a or v to select Normal or 1 Print Quality Photo Press Menu Set 3 Press Stop Exit Setting the paper amp size AE n 2 Press a or v to select eee Sze Letter Glossy 4 x 6 Glossy 5 x 7 Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjetor4 x 6 Inkjet Press Menu Set If you selected Letter or A4 press a or v to select the print size 4 x Sie GATX a eG Se eg oe Oe 6 or Max Size Press Menu Set
114. n page 3 4 Manual transmission Manual transmission lets you hear the dialing ringing and fax receiving tones while sending a fax 1 2 3 4 5 6 If it is not illuminated in green press amp Fax Load your document Pick up the handset of the external phone and listen for a dial tone OR Press Hook and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Black Start or Color Start For MFC 210C go to Step 4 on page 3 4 Out of Memory message If you getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Black Start to send the pages scanned so far or to press Stop Exit to cancel the operation ef If the memory is full and you are faxing a single page it will be sent in real time SETUP SEND 3 5 Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings contrast resolution overseas mode delayed fax timer MFC 420CN only polling transmission MFC 420CN only or real time transmission If it is not illuminated in green press Fax After each setting is accepted the LCD will ask if you want to enter more settings 2 Press 1 to select more settings The LCD will return to the Setup Send 1 Yes 2 No menu OR Pr
115. ncy numbers or making test calls to emergency numbers E Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up m Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the backside of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For p
116. ng the scanner on page 11 22 Poor copy results Try using the scanner glass See Using the scanner glass on page 1 8 Scanning Difficulties TWAIN WIA errors appear Make sure the Brother TWAIN WIA driver is selected as the primary while scanning source In PaperPort click Scan in the File menu and select the Brother TWAIN WIA driver Poor scanning results Try using the scanner glass See Using the scanner glass on page 1 8 MFC 420CN only Software Difficulties Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the MFC is not showing an error message on the LCD Connect Failure If the MFC is not connected to your PC and you have loaded the Brother software the PC will show MFC Connect Failure each time you restart Windows You can ignore this message or you can turn it off as follows Double click tool warnOff REG from the supplied CD ROM The Scan key on the MFC s control panel will not work unless you restart your PC with the MFC connected To turn it back on double click tool WarnOn REG from the supplied CD ROM TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 12 DIFFICULTY SUGGESTIONS PhotoCapture Center Difficulties Removable Disk does not a Have you installed the Windows 2000 update work properly If not do the following 1 Disconnect the USB cable 2 Install the Windo
117. nly RARP 3 Subnet Mask 4 Gateway BOOTE DHCP 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 5 Host Name BRN _XXXXXX 6 WINS Config Auto Static Primary 000 000 000 000 7 WINS Server 8 DNS Server 9 APIPA On Off 1 Ethernet 10B FD 10B HD 2 Time Zone GMT 05 00 A The factory settings are shown in Bold Primary 000 000 000 000 100B FD 100B HD 0 Factory Reset You can choose the BOOT method that best suits you needs Enter the IP address Enter the Subnet mask Enter the Gateway address Enter the Host name You can choose the WINS configuration mode Specifies the IP address of the primary or secondary server Specifies the IP address of the primary or secondary server Automatically allocates the IP address from the link local address range Selects Ethernet link mode Sets the time zone for your country Restore all network settings to factory default APPENDIXB B 9 Menu Selections 5 Print a List Reports MFC 210C only 3 Fax 6 Print Journal Reports MFC 420CN only 5 User Settings MFC 420CN only es 2 Quick Dial Dial 4 transmission 4 transmission 6 Network Config lists and reports MFC 420CN only E You can print these 0 Initial 1 Receive Setup Mode Manual Fax Only You
118. nsible for loss or damage to this Product in shipping What Brother will do If the problem reported concerning your Machine and or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period Brother or its Authorized Service Center will repair or replace the Machine and or accompanying Consumable and Accessory Items at no charge to you for parts or labor The decision as to whether to repair or replace the Machine and or accompanying Consumable and Accessory Items is made Brother One Year Limited Warranty and Replacement Service USA only by Brother in its sole discretion Brother reserves the right to supply a refurbished or remanufactured replacement Machine and or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer s specifications for new product parts The repaired or replacement Machine and or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center If the Machine and or accompanying Consumable and Accessory Items are not covered by this warranty either stage you will be charged for shipping the Machine and or accompanying Consumable and Accessory Items back to you and charged for any
119. nu Set 3 Press a or v to select Backup BO Pax Pacers Prints Ormo0rbackum Print sOErt Backup Print On Press Menu Set 4 Press Stop Exit A E Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see Using Brother PC FAX software on page 5 1 in Software User s Guide on the CD ROM E Ifyou select Backup Print On the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC E If you get an error message and the MFC cannot print the faxes in memory you can use this setting to transfer your faxes to your PC For details see Error messages on page 11 1 REMOTE FAX OPTIONS MFC 420CN ONLY 6 3 Turning off Remote Fax Options If you set the Remote Fax Options to of f and there are faxes in your MFC s memory the LCD will give you two options E If you press 1 all unprinted faxes will be printed and erased before the setting turns off If a backup copy has already been printed it will not be printed again E Ifyou press 2 the memory will not be erased and the setting will be unchanged See Printing a fax from the memory MFC 420CN only on page 4 5 Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC Before you use the remote access and retrieval features you have to set up
120. ny difficulties When an error message appears on the LCD the MFC will beep to get your attention Media Error This message will appear if you insert a media card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the media card No File This message will appear if you try to access a media card in the drive slot that does not contain a JPG file Out of Memory This message will appear if you are working with images that are too large for the MFC s memory 9 13 WALK UP PHOTOCAPTURE CENTER Using PhotoCapture Center from your PC You can access the media card that is in the media drive slot of the MFC from your PC See Using the PhotoCapture Center from your PC on page 6 1 in Software User s Guide on the CD ROM or Using the PhotoCapture Center from a Macintosh not available for MFC 3240C and MFC 5440CN on page 8 45 in the Software User s Guide on the CD ROM Using PhotoCapture Center for scanning documents You can scan documents and save them on a media card to quickly and easily make documents portable See Scan to Card not available for MFC 3240C MFC 210C and MFC 5440CN on page 2 23 in Software User s Guide on the CD ROM WALK UP PHOTOCAPTURE CENTER 9 14 Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only When programming emerge
121. o add a two line telephone to the MFC s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD APPENDIXA A 15 Multi line connections PBX Most offices use a central telephone system While it is often relatively simple to connect the MFC to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you It is advisable to have a separate line for the MFC If the MFC is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received If you are installing the MFC to work with a PBX Itisnot guaranteed that the unit will operate properly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 Ifall incoming calls will be answered by a switchboard operator it is recommended that the Receive Mode be set to Manual All incoming calls should initially be regarded as telephone calls Custom features on your phone line If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service an alarm system or other custom feature on one phone line it may create a problem wi
122. oduct Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available call your dealer or local power company Use only the power cord supplied with this MFC This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord I
123. on a single line on page 11 12 If you have Voice Mail on your phone line please read the following carefully Distinctive Ring Brother uses the term Distinctive Ring but different telephone companies have other names for this service such as SmartRing RingMaster Teen Ring Indent a Call or Indent a Ring What does your telephone company s Distinctive Ring do Your telephone company s Distinctive Ring service allows you to have more than one number on the same phone line If you need more than one phone number it is cheaper than paying for an extra line Each phone number has its own distinctive ring pattern so you will Know which phone number is ringing This is one way you can have a separate phone number for your MFC A Please call your telephone company for availability and rates APPENDIXA A 1 What does Brother s Distinctive Ring do The Brother MFC has a Distinctive Ring feature that allows you to use your MFC to take full advantage of the telephone company s Distinctive Ring service The new phone number on your line can just receive faxes A You must pay for your telephone company s Distinctive Ring service before you program the MFC to work with it Do you have Voice Mail If you have Voice Mail on the phone line that you will install your new MFC on there is a strong possibility that Voice Mail and the MFC will conflict with each other while receiving incoming calls However the D
124. on error the telephone company and ask them to check your phone line Connection You tried to poll a fax machine that Check the other fax machine s polling setup Fail is not in Polled Waiting mode Cover is Open The scanner cover is not closed Lift the scanner cover and then close it again completely Data Print data remains in the MFC s Re start printing from your computer Remaining memory Print data remains in the MFC s Press Stop Exit The MFC will cancel the job memory The USB cable was and eject the page that is being printed unplugged while the computer was sending the data to the MFC Disconnected Theotherpersonorotherperson s Try to send or receive again fax machine stopped the call 11 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Document Jam The document scanned from ADF See Using the automatic document feeder MFC 420CN was longer than about 35 4 ADF Not available for MFC 210C on page only inches 1 6 The document is jammed in the See Document jams MFC 420CN only on MFC page 11 5 DR Mode in The MFC is set to Distinctive Ring Set Distinctive Ring to Off Use mode You can not change the See Turning off the Distinctive Ring on page Receive Mode from Manual to A 4 another mode High The print head is too warm Allow the MFC to cool down Temperature Ink Empty One or more of the ink cartridges Replace the ink cartridges is empt
125. or v to select On or Off Press Menu Set Press Stop Exit HT GN 1 4 INTRODUCTION For MFC 420CN On Off Setting Available Operations Fax Receive Off No machine operations will be default available Fax Receive On Fax Only Fax Receive Easy Receive Delayed Fxternal TAp Fax Remote Fax Options Remote Retrieval m You cannot receive a fax with Black Start or Color Start mM Delayed Fax and Remote Fax Options should be set before you switch off the machine Manual Delayed Fax Easy Receive Fax Tel m You cannot receive a fax with Black Start or Color Start m You cannot receive a fax automatically even if you have set the receive mode to Fax Tel Delayed Fax should be set before you switch off the MFC For MFC 210C On Off Setting Available Operations Fax Receive Off No machine operations will be default available Fax Receive On Fax Receive and Easy Receive External TAD M You cannot receive a fax with Black Start or Color Start Manual Easy Receive Fax Tel mM You cannot receive a fax with Black Start or Color Start m You cannot receive a fax automatically even if you have set the receive mode to Fax Tel A The external telephone is always available INTRODUCTION 1 5 Load documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the automatic document feeder ADF Not available for MFC 210C The
126. orderless feature off See Borderless on page 9 12 True2Life is not working If the image data is not full color in your application Such as 256 color properly True2Life will not work Please use at least 24 bit color data with the True2Life feature MFC feeds multiple pages Make sure the paper is loaded properly in the paper tray See How to load paper envelopes and post cards on page 1 14 Check that more than two types of paper are not loaded in the paper tray at any one time Printed pages are not stacked Make sure you are using the paper support flap See How to load neatly paper envelopes and post cards on page 1 14 Machine does not print from Try setting the Display setting to 256 colors Paint Brush Machine does not print from Try to reduce the print resolution Adobe Illustrator Printing Received Faxes Condensed print and white This can be caused by static or interference on the telephone line You streaks across the page or the can make a copy using the Black Start key to see if the same problem top and bottom of sentences occurs If the copy looks good then the problem is probably the phone are cut off line and not your machine Vertical black lines when The sender s scanner may be dirty Ask the sender to make a copy to receiving see if the problem is with the sending machine Try receiving from another fax machine TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 10 DIFFICULTY SUGGESTI
127. ought the MFC Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com A You can check here for Brother driver updates For Customer Service In USA 1 800 284 4329 voice 1 901 379 1215 fax 1 800 284 3238 TTY service for the hearing impaired In Canada 1 877 BROTHER voice 514 685 4898 fax Service Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canada only For the location of a Brothe
128. place the ink cartridge for the clogged color Perhaps the ink cartridge was in your MFC over six months or the expiration date written on the cartridge package has passed Or the ink may not have been stored properly before use After replacing the ink cartridge check it by printing another Print Quality Check Sheet If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call Brother Customer Service see Brother numbers on page i Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty e When an print head nozzle After the print head nozzle is is clogged the printed cleaned the horizontal lines sample looks like this are gone TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 16 Checking the printing alignment You should rarely need to adjust the printing alignment however if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made 1 2 3 4 Press Ink Press a or v to select Test Print Press Menu Set Press a or v to select Alignment Press Menu Set Press Black Start or Color Start The MFC begins printing the Alignment Check Sheet The LCD shows Is Alignment OK 1 Yes 2 No Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 If
129. py mode lt 3 Fax Lets you access Fax mode Scan Lets you access Scan mode Copy Options You can quickly and easily select temporary settings for copying Fax Resolution Sets the resolution when you send a fax Q Black Start Black Start Lets you start sending faxes or making copies in black and white Also lets you start a scanning operation in color or mono depending on the scanning setting on your PC Search Speed Dial i a lt gt q o ef Color Start Copy o e Fax o Options Resolution Q 3 Q O Black Start Menu Se ese Qo Start Color Start Lets you start sending faxes or making copies in full color Also lets you start a scanning operation in color or mono depending on the scanning setting on your PC Stop Exit Stop Exit Stops an operation or exits from the menu Navigation keys Menu Set The same key is used for Menu and Set operations Lets you access the Menu to program and store your settings in the MFC d d When using the speaker or during ringing in fax mode you can press these keys to adjust the volume Y Stop Exit A Search Speed Dial Lets you look up numbers that are stored in the dialing memory It also lets you dial stored numbers by pressing and a two digit number lt Press to scroll backward to a menu selection Aory Press to scroll through the menus and options Liquid Crystal Display L
130. r and drum or damage caused by accident neglect misuse or improper installation or operation any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or from the use of supplies or consumable items that are non Brother products Operation of the MFC Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser In order to obtain warranty service the MFC Facsimile machine must be delivered or shipped freight prepaid by the end user purchaser to a Brother Authorized Service Center together with your Proof of Purchase in the form of a Sales Receipt For laser products Failure to remove the Toner Cartridge and Toner Drum Unit on applicable models during shipping will cause severe damage to the MFC Facsimile and will VOID the Warranty Refer to your User s Guide for proper packaging For ink jet products Do not remove the ink cartridges during shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your User s Guide for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLI
131. r authorized service center call 1 877 BROTHER Brother fax back system USA only Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information for all Brother products This system is available 24 hours a day 7 days a week You can use the system to receive faxed instructions and an Index of fax back subjects In USA only 1 800 521 2846 Ordering accessories and supplies For best quality results use only genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother In the USA you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase In USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER voice Description om Premium Glossy Photo Paper BP60 GLL Letter size 20 sheets Matte Inkjet Paper BP60 ML Letter size 25 sheets Inkjet Plain Paper BP60 PL Letter size 250 sheets Telephone Line Cord LG3077001 Power Protector for A C Power QPD120 Telephone Line Surges and Voltage Spikes 2 outlets Power Protector for A C Power Telephone Line Surges and Voltage Spikes 8 outlets User s Guide LF5070001 English for USA and Canada LF5447001
132. ration SecureDigital is a trademark of Matsushita Electric Industrial Co Ltd SanDisk Corporation and Toshiba Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Memory Stick Duo and MagicGate are trademarks of Sony Corporation Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide and the Network User s Guide MFC 420CN only are registered trademarks of their respective companies IMPORTANT INFORMATION 10 8 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help you must call the country where you bought the MFC Calls must be made from within that country Error messages As with any sophisticated office product errors may occur If this happens your MFC identifies the problem and displays an error message The most common error messages are shown below You can correct most problems by yourself If you need additional help the Brother Solutions Center offers latest FAQs and troubleshooting tips Visit us at http solutions brother com ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Comm Error Poor phone line quality caused a_ Try the call again If the problem continues call communicati
133. re paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat m The coated side of glossy paper is shiny Avoid touching the shiny coated side Load glossy paper with the shiny side facing down m Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing S Do not use paper E that are damaged curled wrinkled or irregularly shaped 0 08 in or longer 0 08 in or longer E that are extremely shiny or highly textured mM that were previously printed by a printer E that cannot be arranged uniformly when stacked E that are made with a short grain 1 10 INTRODUCTION Ww Z6Z X OLZ LZ EL X E S UW 622 X 9LZ abb Xuc b 8 Ww SEZ X GOL 6 Xatt WW L6 X86 Z L ZX 8 Z WW Lyg X GOL w b 6 X B E Y WW OZZ X OLL 2 8 X Y ww 6ZZ X ZOL 6 X 7 9 WW 007 X 8rL 6 2 X 8 9 WW Srl X 00L 8 S X 6 E WW E07 X ZZL 8 X S WW 84L X ZZL X S WW ZL X 68 S X vc b UW ZSL X ZOL 19 X wd WW Syl X GOL 8 S Xat WW OLZ X Srl E S X 8S UW Z9Z X ZBL wb OL X wo WW 29 X PBL Z L OL X b b Z Ww 9GE X 9LZ YL X u2 b 8 UW Z6Z X OLZ LEE X E8 Ww 622 X 9LZ bL X u2 k 8 A 19497 edojeAaug par Yyoeuoy
134. rect this effect and bring the white areas back to pure white m Sharpness This setting enhances the detail of an image It is similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness m Color Density This setting adjusts the total amount of color in the image You can increase or decrease the amount of color in an image to improve a washed out or weak picture 9 11 WALK UP PHOTOCAPTURE CENTER Cropping If your photo is too long or wide to fit the available space on your selected layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off 1 2 3 Cropping 0n Cropping Off pup For MFC 210C press Menu Set 4 5 For MFC 420CN press Menu Set 4 6 Press a or v to Select Off or On Press Menu Set Press Stop Exit Borderless This feature expands the printable area to the edges of the paper Printing time will be slightly slower 1 2 For MFC 210C press Menu Set 4 6 For MFC 420CN press Menu Set 4 7 Press a or v to select Off or On Press Menu Set Press Stop Exit WALK UP PHOTOCAPTURE CENTER 9 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you re using the PhotoCapture Center you can easily identify and troubleshoot a
135. rger telecommunication line cord Caution E Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and on the telephone line or unplug the cords during a lightning storm IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or washing machine ina wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use this product to report a gas leak in the vicinity of the leak 4 Use only the power cord provided with the MFC SAVE THESE INSTRUCTIONS viii Choosing a location Place your MFC on a flat stable surface that is free of vibration and shocks such as a desk Put the MFC near a telephone wall jack and a standard grounded AC power outlet Choose a location where the temperature remains between 50 F and 95 F 10 35 C Caution Avoid placing your MFC in a high traffic area Avoid placing your MFC on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the MFC to direct sunlight excessive heat moisture or dust Do not conne
136. roducts approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label 10 1 IMPORTANT INFORMATION If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact Brother Customer Service See Brother numbers on page i If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for
137. s Stop Exit Q on A WNhH A 8 APPENDIXA Connecting an external device to your MFC Connecting an external telephone You can connect a separate telephone or telephone answering device directly to your MFC as shown in the diagram below Connect the telephone line cord to the jack labeled EXT in the left of the MFC Extension When you are using a TAD the LCD shows Ext Tel in Use APPENDIXA A 9 Connecting an external telephone answering device TAD Sequence You may choose to connect an additional answering device However when you have an external TAD on the same telephone line as the MFC the TAD answers all calls and the MFC listens for fax calling CNG tones If it hears them the MFC takes over the call and receives the fax If it does not hear CNG tones the MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The MFC cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings A If you do not receive all your faxes reduce the Ring Delay setting on your external TAD A If
138. safely Please refer to these instructions for later reference and before attempting any maintenance Ay WARNING There are high voltage electrodes inside the MFC Before you clean the MFC make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet To prevent injuries be careful not to put your hands on the edge of the MFC under the scanner cover When you move the MFC place a hand at each side of the unit so you are supporting the base when you lift it See the illustration on the right Do not carry the MFC by holding the scanner cover Do not handle the plug with wet hands Doing this might cause an electrical shock To prevent injuries be careful not to touch the area shaded in the illustration Most of the illustrations in this User s Guide show the MFC 210C vii Ay WARNING m Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the walljack Never install telephone wiring during a lightning storm Never install a telephone wall jack in a wet location E This product must be installed near an AC power outlet that is easily accessible In case of emergencies you must disconnect the power cord from the AC power outlet in order to shut off power completely E To reduce the risk of shock or fire use only a No 26 AWG or la
139. scanner cover support down and close the scanner cover 11 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE f you replaced an ink cartridge while Near Empty was displayed on the LCD the LCD may ask you to verify that it was a brand new one Example Did You Change Blck 1 Yes 2 No For each new cartridge you installed press 1 on the dial pad to automatically reset the ink dot counter for that color If the ink cartridge you installed is not a brand new one please be sure to select 2 a If you wait until Ink Empty message is displayed on the LCD the MFC will automatically reset the ink dot counter If the Install message is on the display after you have installed ink cartridges check that the ink cartridges are installed properly Ay WARNING If ink gets in your eyes irrigate them with water immediately and call a doctor if you are concerned TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 26 Caution E Do not remove ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the MFC will not know the quantity of ink left in the cartridge E Do not touch the cartridge insertion slots If you do so the ink may stain your skin E If ink stains your skin or clothing wash with soap or detergent immediately E If you install an ink cartridge in the wrong color position you must clean the print head several times before you start printing after correcting the cartridge installation because
140. select the following enlargement or reduction ratios Custom 25 400 allows you to enter a ratio from 25 to 400 Press Copy Options Ccustom 25 4008 Options 198 4 x6 A4 186 4 x6 LTR and A or V toselect 142 A5 A4 Enlarge Reduce 104S BREST TR 97 LTROA4 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options and a or v to select Enlarge Reduce Press Menu Set Nm GND 8 6 MAKING COPIES 5 Press a or v to select the enlargement or reduction ratio you want Press Menu Set OR You can select Custom 25 400 and press Menu Set Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 Press Menu Set For example press 5 3 to enter 533 6 Press Black Start or Color Start A Special Copy Options 2 in 1 P 2 in 1 L 4in 1 P 4in 1 L or Poster are not available with Enlarge Reduce Setting paper type If you are copying on special paper be sure to select the type of paper you are using so you will get the best print quality 7 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Copy Options and a or v to select Paper Type Press Menu Set Press a or v to select the type of paper you are using Plain Inkjet Glossy Or Transparency Press Menu Set 6 Press Black Start or Color
141. service and or replacement parts products at Brother s then current published rates The foregoing are your sole i e only and exclusive remedies under this warranty What happens when Brother elects to replace your Machine When a replacement Machine is authorized by Brother and you have delivered the Machine to an Authorized Service Center the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother If you are dealing directly with Brother Brother will send to you a replacement Machine with the understanding that you will after receipt of the replacement Machine supply the required proof of purchase information together with the Machine that Brother agreed to replace You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre paid freight bill supplied by Brother in accordance with the instructions provided by Brother Since you will be in possession of two machines Brother will require that you provide a valid major credit card number Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage Your credit card will be charged up to the cost of a new Product only if i you do not return your original Product to Brother within five 5 busin
142. sic sending operations n00000o000e onere eee eeeeeaeeeeeeee es 3 6 Sending faxes using multiple SettingS cc00 3 6 OMS Ae EE E E E E 3 6 Fax PRESOMMON wesiccaccinsnccdececesccsedacutccavendadhewetecamnaseleenccss 3 7 Dual Access Not available for color faxes 3 8 Real Time Transmission ccsccccseesseeceseeseeeeeeeeees 3 9 Checking job Status rccco raaa 3 10 Canceling a fax iN progress cccccssseeceesneeeeeeeenees 3 10 Canceling a Scheduled job ccccccsssssssssseeeeeeeeees 3 10 Advanced Sending operations cccceseeeeeeeeeeeeeeneeens 3 11 Broadcasting Not available for color faxes 3 11 Overseas Mode ccccssscecccesseececeeeeeeeseseseesaseseeees 3 12 Delayed Fax Not available for color faxes MFC 420CN only ccccececseeeeeeeeeeeeeeseeneeeeeens 3 13 Setting up Polled Transmit Not available for color faxes MFC 420CN only 3 13 Delayed Batch Transmission Not available for color faxes MFC 420CN only 3 14 Faxing A4 size documents from the scanner glass 3 14 l Setup 61 1 Ben eaaa 4 1 Basic receiving operations cccceeecesseeeseeeeeeeeaeeeeeaees 4 1 Choosing the Receive Mode cccccsssceceeeeeeseeeees 4 1 To select or change your Receive Mode 4 2 Setting the Ring Delay c cccccccceceseeeeeeeeeseseeeeeeees 4 2 Setting the F T Ring Time Fax Tel mode onlly
143. speed or quality eee 9 9 Setting the paper amp size cceeecccseeeceesseseeeeesneeeeees 9 9 Adjusting brightness ccceeeeeeeeeeeeeeeeeeeeeeeaneees 9 10 AOJUSUNG COMMU ASU cc ccaccwtcdssevanacdanccorseetasioaneedansensncedt 9 10 Color enhancement True2Life MFC 420CN only ccsseeeseeeeeeeeeceeeeneessseeees 9 10 OIG eera n E E 9 12 POGO SS ro E 9 12 Understanding the Error MeSSage s 0cseeeeeee 9 13 Using PhotoCapture Center from your PC eessen 9 14 Using PhotoCapture Center for scanning documents 9 14 Important information seceeceeeeee cece eee eeeeeeeeeeeeeeeeeneeeeeneaes 10 1 Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States onlly ccececeeeeeeees 10 1 Federal Communications Commission FCC Declaration of Conformity USA only 10 3 NAIM GLU ee E E 10 4 Industry Canada Compliance Statement Canada OMIY sccensontasccrcassnnuencecamadendeeaneciencsnatiacwents 10 4 FOr your salei eens E 10 4 LAN connection MFC 420CN onlly cccceeeees 10 4 International Eneray StaR Compliance ISI aa EA E 10 5 Important safety INStrUCTIONS cccecseeeeeeeeeeeeees 10 6 HAA a E E E E 10 8 Troubleshooting and routine maintenance 11 1 Troubleshooting cccceeeceeeeeeeeeeeeeeeeaeeesaeeeeaeesaeesaaees 11 1 Enor TNC SS ACCS sarera a eaa 11 1 Do
144. ss Search Speed Dial and the navigation keys to search See Storing Speed Dial numbers on page 5 1 To search numerically MFC 420CN only I KY Color Start z or Black Start To search alphabetically Search Speed Dial To search alphabetically you can use the dial pad to enter the first letter of the name you are looking for Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Black Start or Color Start to try again If you want to make a second call to the last number dialed you can save time by pressing Redial Pause and Black Start or Color Start Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the MFC will automatically redial one time after five minutes 3 2 SETUP SEND How to Fax B amp W and Color Color fax transmission Your MFC can send a color fax to machines that support this feature However color faxes cannot be stored in the memory When you send a color fax the MFC will send it in real time even if Real Time TX is set to off MFC 420CN Delayed fax and Polling Transmit features are not available in color Faxing from the ADF MFC 420CN only Put the document face down in the ADF To cancel press Stop Exit 7 If it is not illuminated in green press lt 3 Fax 2 Load your document 3 Dial the fax number Press Black Start or Color Start The MFC st
145. t sheet paper and envelopes Cut Sheet Paper Envelopes unprintable area Cut Sheet 0 12 in 0 12 in 0 12 in 0 12 in 0 in 0 in 0 in 0 in 1 When you set the Borderless feature to On Printable area depends on the Printer driver settings The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using INTRODUCTION 1 13 How to load paper envelopes and post cards To load paper or other media Pull the paper tray completely out of the MFC and remove the output paper tray a Paper Support Flap A Use the paper support flap for Letter Legal and A4 1 14 INTRODUCTION 4 Fan the stack of paper well to avoid paper jams and mis feeds 5 Gently insert the paper into the paper tray print side face down and the leading edge top of the paper in first Check that the paper is flat in the tray and below the maximum paper mark CE Maximum Paper Mark e m Make sure the paper side guides touch the sides of the paper E Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems 6 Putthe output paper tray back on and push the paper tray firmly back into the MFC INTRODUCTION 1 15 To load envelopes E Use envelopes that weigh from 75 95 g m E Some envelopes require margin settings in the application Make sure you do a test print first S To prevent possible
146. ted States Canadian Government or any of its Agencies may not be copied m Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps canceled or uncanceled Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifying badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair use Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be copied under certain state provincial laws MAKING COPIES 8 15 Walk Up PhotoCapture Center Introduction Even if your MFC is not connected to your computer you can print photos directly from the digital camera media Your Brother MFC includes five media drives slots for use with popular digital camera media CompactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card mm CompactFlash SmartMedia Memory Stick Type I only SecureDigital xD Picture Card The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing A E miniSD can be used with miniSD adapter E Memory Stick Duo can be used with Memory S
147. termittent beeps every 4 seconds You ll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds afterdialing During that time the sending machine must begin the handshake or connection with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line so you will know if you are receiving a fax message The receiving fax responds with fax receiving tones which are loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the LCD shows Receiving lf your MFC is set to the Fax Only mode it will answer every call automatically with fax receiving tones If the other person hangs up your MFC will continue to send the chirps for about 40 seconds and the LCD continues to show Receiving To cancel receiving press Stop Exit The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so both machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 60 seconds after the number is dialed So it is important for the receiving machine to answer the call in as few rings as possible
148. ternal TAD to four rings or less The MFC s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Set the Receive Mode to External TAD See Choosing the Receive Mode on page 4 1 Recording outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 2 ef Record 5 seconds of silence at the beginning of your message This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 seconds End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 51 and Start We recommend beginning your OGM with an initial 5 second silence because the MFC cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your MFC has trouble receiving then you must re record the OGM to include it A 12 APPENDIXA Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available phone line in a preset order Your MFC can work in a roll over system as long as it is t
149. th the operation of your MFC See Custom features on page 1 18 and Custom features on a single line on page 11 12 A 16 APPENDIXA i Appendix B On screen programming Your MFC is designed to be easy to use with LCD on screen programming using the navigation keys User friendly programming helps you take full advantage of all the menu selections your MFC has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your MFC All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table You can probably program your MFC without the User s Guide if you use the Menu table that begins on page B 3 These pages will help you understand the menu selections and options that are found in the MFC s programs A You can program your MFC by pressing Menu Set followed by the menu numbers For example to set Fax Resolution to Fine Press Menu Set 2 2 2 and a or v to select Fine Press Menu Set Memory storage If there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings Such as Contrast Overseas Mode and so on will be lost You may also have to reset the date and time APPENDIXB B 1 Navigation keys Access the menu KS Go to the next menu level Accept an option gt Scroll through the current menu level Go back to the previous m
150. that the products Product Name MFC 210C MFC 420CN comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures mM Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected E Call the dealer or an experienced radio TV technician for help 10 3 IMPORTANT INFORMATION Important Changes or modifications not expressl
151. the colors were mixed E Once you open an ink cartridge install it in the MFC and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package E Do not dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge E Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Using or attempting to use potentially incompatible inks and or cartridges in your machine may cause damage to the machine itself and or it may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that was caused by the use of unauthorized third party ink and or cartridges To protect your investment and guarantee your print quality please continue to replace consumed ink cartridges with only Genuine Brother Branded Supplies 11 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE Appendix A Setting up telephone services Your MFC supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer A If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service an alarm system or other custom features on your telephone line it may affect the way your MFC works See Custom features on page 1 18 and Custom features
152. the number 5 sample of both the 600 dpi and 1200 dpi are the best matches press 1 Yes to finish Alignment Check and go to Step 8 OR If another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to select it For 600 dpi press the number of the 600dpi Adjust test print that most closely matches the number 0 sample 1 8 For 1200 dpi press the number of T200dpi Adjust the test print that most closely matches the number 0 sample 1 8 Press Stop Exit 11 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink that is left in the cartridge 1 Press Ink 2 Press a or v to select Ink Volume Press Menu Set 3 Press a or v to select the color you Tok Volume want to check Bk OOOmsooo The LCD shows the ink volume 4 Press Stop Exit A You can check the ink volume from your computer See MFC Remote Setup not available for MFC 210C on page 4 1 in Software User s Guide on the CD ROM or MFC Remote Setup Mac OS X 10 2 4 or greater not available for MFC 210C on page 8 43 in Software User s Guide on the CD ROM TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 18 Packing and shipping the MFC Whenever you transport the MFC use the packing materials that came with your MFC If you do not pack the MFC properly you could void your warranty Caution It is important to allow the MFC to park the print head after a print job Listen careful
153. tick Duo adapter m Adapters are not included with the MFC Contact a third party supplier for adapters 9 1 WALK UP PHOTOCAPTURE CENTER PhotoCapture Center requirements To avoid error conditions please remember The DPOF file on the media card must be in a valid format See DPOF printing on page 9 8 The image file extension must be JPG Other image file extensions JPEG TIF GIF and so on will not be recognized Walk up PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available IBM Microdrive is not compatible with the MFC The MFC can read up to 999 files in a media card Use only Smart media cards with a 3 3v voltage rating CompactFlash Type II is not supported A When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more images have been corrupted A portion of the corrupted image may be printed A Your MFC is designed to read media cards that have been formatted by a digital camera When a digital camera formats a media card it creates a special folder into which it copies image data If you need to modify the image data stored on a media card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the media card we also recommend you use the same folder your
154. ting Network Scanning and PC Fax Send Also included is Brother BRAdmin Professional Network Management software Support for Windows 98 98SE Me 2000 XP Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation Protocols TCP IP RARP BOOTP DHCP APIPA NetBIOS WINS LPR LPD Port9100 mDNS FTP Network Printing and PC FAX are available for Mac OS 8 6 9 2 Mac OS 10 2 4 or greater Mac OS 8 6 9 2 Quick Draw over TCP IP Mac OS X 10 2 4 or greater mDNS Network Scanning and Remote Setup are available for Mac OS 10 2 4 or greater Media drive is not available for Mac OS 8 6 Included Utilities BRAdmin Professional Windows A BRAdmin Professional is not supported in Mac OS SPECIFICATIONS S 10 Optional External Wireless Print Scan Server NC 2200w NC 2200w External Wireless Print Scan Server Optional Network types Support for Protocols S 11 SPECIFICATIONS Connecting the optional External Wireless Print Scan Server NC 2200w to your MFC will allow you to print and scan over a wireless network IEEE 802 11b wireless LAN Windows 98 98SE Me 2000 XP Mac OS X 10 2 4 or greater TCP IP ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS DNS LPR LPD Port9100 SMB Print IPP RawPort mDNS TELNET SNMP HTTP You can assign the scan key to one networked computer only Index Access codes storing and dialing cec
155. tion of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your MFC when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the MFC that shows interactive messages during On Screen Programming and shows the date and time when the MFC is idle Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color Start to begin transmission Menu mode Programming mode for changing your MFC s settings OCR optical character recognition The bundled ScanSoft OmniPage software application converts an image of text to text you can edit Out of Paper Reception Receives faxes into the MFC s memory when the MFC is out of paper GLOSSARY G 3 Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging MFC 420CN only This feature enables your MFC to call your pager when a fax is received into its memory Pause Allows you to place a 3 5 second delay in the dialing sequence stored on Speed Dial numbers Press Redial Pause as many times as needed for longer pauses
156. tions vi vii 10 6 Scanning see Software User s Guide on the CD ROM 0 00 Setup Date and Time 00 2 1 Station ID fax header entering text ceee 2 2 Shipping the machine 11 19 Speed Dial CNANGING cceeceeeeeneeeees 5 2 dialing sssusa 3 2 SIONING setnonimecaddonch aint 5 1 TAD telephone answering device external 4 1 A 10 A 15 connecting A 10 A 12 receive MOde 0055 4 1 recording OGM A 12 with two line jack A 15 Temporary copy settings 8 3 Text Entering cceeee B 11 special characters B 12 Troubleshooting 00 11 1 checking ink volume 11 18 document jam 11 5 error messages on LCD 11 1 if you are having difficulty COPYING serris 11 12 incoming calls 11 12 Network ccsseceeeees 11 13 phone line 06 11 13 phone line difficulties 11 11 PhotoCapture Center ossec 11 13 DFIMTING oriotarra 11 9 printing or receiving EE EE EA TA 11 10 Printing Receiving BAKO Seara 11 10 receiving faxes 11 11 SCANNING n se 11 12 sending faxes 11 11 software ececsseeeeeeees 11 12 paper jam cccceeeeeeees 11 6 print quality 11 14 True2Life PhotoCapture Center 9 10 Two line phone system A 13 INDEX I 5 Volume setting 00
157. umber where Speed Dial you want to store the Group Press Menu Set For example press 07 and Menu Set 3 Use the dial pad to enter the Group number 1 to 6 Setup Group G01 Press Menu Set For example press 1 for Group 1 A The Group number must be between 1 and 6 4 To include Speed Dial numbers in Setup Groups the Group press them as follows GOLs 0D 09 For example for Speed Dial numbers 05 and 09 Press Search Speed Dial 05 Search Speed Dial 09 The LCD shows 05 09 QUICK DIAL NUMBERS AND DIALING OPTIONS 5 3 5 Press Menu Set to accept the Speed Dial numbers for this Group 6 Use the dial pad and the chart on page B 11 to enter a name for the Group Press Menu Set For example type NEW CLIENTS Press Stop Exit A You can print a list of all the Speed Dial numbers Group numbers will be marked in the GROUP column See Printing reports on page 7 3 5 4 QUICK DIAL NUMBERS AND DIALING OPTIONS Dialing options A There are two ways to dial See How to dial on page 3 1 Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes or long distance carriers and credit card numbers as Speed Dial numbers You can store these long dialing sequences by dividing them and setting them up on separate Speed Dial numbers in
158. up Setting the Mode Timer The MFC has four temporary mode keys on the control panel PhotoCapture Copy Fax and Scan You can change the number of seconds or minutes the MFC takes after the last Copy Scan or PhotoCapture operation before it returns to Fax mode If you select Off the MFC stays in the mode you used last Photo Capture Copy Fax Scan Press Menu Set 1 1 2 Press a or v to select i Mode Timer 0 Sec 30 Secs 1 Min 2 Mins 5 Mins Or Of Press Menu Set 3 Press Stop Exit Setting the Paper Type To get the best print quality set the MFC for the type of paper you are using Fpa 2 Press a or v to select e Plain Inkjet Glossy or Transparency Press Menu Set 3 Press Stop Exit A The MFC ejects paper with printed surfaces face up onto the paper tray in the front of the machine When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams GETTING STARTED 2 3 Setting the Paper Size You can use five sizes of paper for printing copies Letter Legal A4 A5 and 4 x 6 and three sizes for printing faxes Letter Legal and A4 When you change the type of paper you load in the MFC you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax on the page 1 2 3 io aA Press a or v to select 3 Paper Size Letter Legal A4 A5or4 x6 Press Menu Set Press Stop Exit Setting the Ring Volume
159. ur MFC is on Line 2 plug it into L2 of the triple adapter Triplex Adapter A 14 APPENDIXA Installing MFC external two line TAD and two line telephone When you are installing an external two line telephone answering device TAD and a two line telephone your MFC must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the MFC on Line 2 which is explained in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your MFC and two for your external two line TAD You will need a fourth line cord if you add a two line telephone Place the two line TAD and the two line telephone next to your MFC 2 Plug one end of the telephone line cord for your MFC into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the MFC 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the MFC Triplex Adapter ee p Two Line Phone External Two Line TAD MFC You can keep two line telephones on other wall outlets as always There are two ways t
160. ve and then press Menu Set The LCD will ask if you want to transfer a fax to your PC 3 To transfer all faxes to your PC press 1 OR To keep all faxes in the MFC s memory press 2 4 After faxes are transferred disconnect the MFC from the power source for several minutes and then reconnect it For details see Using Brother PC FAX software on page 5 1 in Software Users Guide on the CD ROM TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 4 Document jams MFC 420CN only If the document is jammed follow the steps below Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed 2 Open the ADF cover 3 Pull the jammed document out to the right or left 4 Close the ADF cover Press Stop Exit Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover Press Stop Exit 11 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the MFC Paper is jammed inside the paper tray Pullthe paper tray out of the MFC Paper Tray Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 6 Paper is jammed inside the MFC Remove the jam clear cover Pull the jammed paper out of the MFC Jam Clear Cover 2 Re insert the jam clear cover 3 if
161. warranty What is covered e This Product includes a Machine and Consumable and _ Accessory _ Items Consumable and Accessory Items include but are not limited to print heads toner drums ink cartridges print cartridges refill ribbons therma PLUS paper and thermal paper Except as otherwise provided herein Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship when used under normal conditions e This warranty applies only to products purchased and used in the United States For products purchased in but used outside the United States this warranty covers only warranty service within the United States and does not include shipping outside the United States What is the length of the Warranty Periods e Machines one year from the original purchase date e Accompanying Consumable and Accessory Items 90 days from the original purchase date or the rated life of consumable whichever comes first What is NOT covered This warranty does not cover 1 Physical damage to this Product 2 Damage caused by improper installation improper or abnormal use misuse neglect or accident including but not limited to transporting this Product without the proper preparation and or packaging 3 Damage caused by another device or software used with this Product including but not limited to damage resulting from use of non Brot
162. ws 2000 update Please see the Quick Setup Guide After the installation the PC will be automatically restarted 3 Wait about 1 minute after you reboot the PC and then connect the USB cable b Take out the media card and put it back in again c If you have tried Eject from within Windows you must take out the media card before you continue d lf an error message appears when you try to eject the media card it means the card is being accessed Wait a while and then try again e If all of the above do not work please turn off your PC and MFC and then turn them on again You will have to unplug the power cord of the MFC to turn it off Cannot access Removable Make sure you have inserted the media card into the media slot Disk from Desktop icon MFC 420CN only Network Difficulties MFC 420CN only cannot print over the Network Make sure that your MFC is powered on and is On Line and in Ready mode Print Network Configuration list See Printing reports on page 7 1 Then the current settings of the network are printed Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the MFC to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line we recommend that you
163. y The MFC will stop all See Replacing the ink cartridges on page print operations While memory is 11 24 available black and white faxes will be received into memory If a sending machine has a color fax the MFC s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the color fax will be received into memory as a black and white fax Low The print head is too cold Allow the MFC to warm up Temperature Media Error The media card is either Re insert the card firmly into the slot to make corrupted improperly formatted Sure it is in the correct position If the error or there is a problem with the remains check the media drive by inserting media card another media card that you know is working Near Empty One or more of the ink cartridges Order a new ink cartridge are running out of ink If a sending See Ordering accessories and supplies on machine has a color fax the page ii MFC s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the color fax will be received into memory as a black and white fax No Cartridge An ink cartridge is not properly Take out the ink cartridge and put it in again installed seating it properly See Replacing the ink cartridges on page 11 24 No File The media card in the media drive Reinsert the correct media card does not contain a JPG
164. y approved by Brother Industries Ltd could void the user s authority to operate the equipment Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada For your safety To ensure safe operation the supplied three pin plug must be inserted only into a standard three pin AC power outlet that is effectively grounded through the normal household wiring The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power call a qualified electrician LAN connection MFC 420CN only Caution Do not connect this product to a LAN connection that is subject to over voltages IMPORTANT INFORMATION 10 4 International Enercy Star Compliance Statement The purpose of the International ENERay StaR Program is to promote the development and popularization of energy efficient office equipment As an Eneray Star Partner Brother Industries Ltd has determined that this product meets the Eneray Star guidelines for energy efficiency eIl 10 5 IMPORTANT INFORMATION Important safety instructions N O88 ARWONDY 10 11 Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the pr
165. y when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation m Ifthe product has been dropped or the cabinet has been damaged E Ifthe product exhibits a distinct change in performance indicating a need for service 16 To protect your product against power surges we recommend the use of a power protection device Surge Protector 10 7 IMPORTANT INFORMATION Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation 2004 Brother Industries Ltd All rights reserved Windows and Microsoft are registered trademarks of Microsoft in the U S and other countries Macintosh and TrueType are registered trademarks of Apple Computer Inc PaperPort and OmniPage OCR are registered trademarks of ScanSoft Inc Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machine Corporation SmartMedia is a registered trademark of Toshiba Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corpo

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