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        User Manual - IBC Better Boilers
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1.    Better Boilers    SL SERIES BOILERS     Natural Gas or Propane              WARNING  If the information in this manual is not followed exactly  a fire or  explosion may result causing property damage  personal injury  or loss of life     Do not store or use gasoline or other flammable vapours and liquids or other  combustible materials in the vicinity of this or any other appliance     WHAT TO DO IF YOU SMELL GAS     Do not try to light any appliance   Do not touch any electrical switch  do not use any phone in your building     Immediately call your gas supplier from a nearby phone  Follow the gas  supplier   s instructions     If you cannot reach your gas supplier  call the fire department     Installation and service must be performed by a qualified installer  service  agency or the gas supplier          a           lt      r  2  l   a     x      Ua          x      N          This Manual is also available in French   contact IBC or visit our web site www ibcboiler com    LISTED       Intertek ENERGY STAR       www ibcboiler com          Better Boilers    If the information in this  manual is not followed  exactly  a fire or explosion  may result causing property  damage  personal injury  or  loss of life        SL SERIES BOILERS    SAFETY CONSIDERATIONS    Installation  start up and servicing of IBC boilers must be done with due  care and attention  and should only be performed by competent  qualified   licensed and trained heating technicians  Failure to read and compl
2.  control  Error logs are available in the    Diagnostics section and the controller is capable of recording any or all errors  since original power up complete with the date and time of the error     USER   S INFORMATION MANUAL         Better Boilers    Main Menu    Express Setup  Load Status    User Setup    Installer Setup    Diagnostics    Back       USERS INFORMATION MANUAL    SL SERIES BOILERS    Control Interface    The control interface is provided through a 2 1 4 x 4 inch  color Touch Screen  display  The Touch Screen responds to a light finger touch on the screen  You  can also use a stylus or similar device to operate the touch controls  Do not use  a sharp or metallic object such as a screw driver to operate the control as it could  damage the touch screen     The controller display is divided into two areas  the screen active area and the  boiler status bar  All screens have an active area consisting of the screen title bar  at the top and a boarder surrounding the active area  At the bottom of the display  there is space reserved for the boiler status bar     Prior to any interaction with the touch screen the display will be showing the  Home screen that includes details of the current boiler status  If the controller  has been left on the Home screen long enough  user adjustable  10 minutes by  default  the display with be dimmed to save power     The control will automatically return to the home screen if left unattended   The screens will step back one screen 
3. ad     In areas of high snow fall   users must check side wall  exhaust vent and air intake  terminations on a regular  basis to ensure blockages do  not occur     Do not use this boiler if any  part has been under water   Immediately call a qualified  service technician to inspect  the boiler and to replace any  part of the control system and  any gas control that has been  under water     Bacteria growth can develop  in domestic hot water tanks  and indirect water heaters   if the minimum water  temperature is not set high  enough to prevent its growth             Better Boilers    VFC 15 150 10 2    Standby    Supply  Temperature    Return  Temperature    DHW  Temperature    Outdoor 32  F  Temperature       125 psi  Pressure p       No sharp or metallic object  should be used on the touch  screen as this will cause  damage  Use only a Stylus or a  clean finger        IBC BOILER CONTROLLER    General    This boiler is equipped with the V 10 Touch Screen controller  The controller  simplifies the programing of the boiler while providing greater flexibility  For more  detailed instructions  reference the Touch Screen Boiler Controller Manual   The controller is equipped to provide    e Control of up to 5 pumps     1 boiler pump   4 separate load pumps   e Outdoor Reset control   e Set Point temperature regulation   e Domestic Hot Water  DHW    e External control via 0 10VDC or 4 20mA signaling   e Alarm dry contacts    e Load Combining     simultaneous operation of 2 similar 
4. and safely dispose  of equipment discharge     Do not use automotive type  ethylene or other types of  automotive glycol antifreeze   or undiluted antifreeze of  any kind  This may result   in severe boiler damage  It   is the responsibility of the  Installer to ensure that glycol  solutions are formulated to  inhibit corrosion in hydronic  heating systems of mixed  materials  Improper mixtures  and chemical additives may  cause damage to ferrous and  non ferrous components as  well as non metallic  wetted  components  normally found  in hydronic systems  Ethylene  glycol is toxic  and may be  prohibited for use by codes  applicable to your installation  location  For environmental  and toxicity reasons  IBC  recommends only using non   toxic propylene glycol     Installers should inquire of  local water purveyors as to  the suitability of their supply  for use in hydronic heating  systems     If water quality is questionable   a local water treatment expert  must be consulted for testing   assessment and  if required   treatment     Alternatively  water or hydronic  fluid of known quality can be  brought to the site        SL SERIES BOILERS    Relief Valve   Maintenance and Testing    The relief valve manufacturer requires that under normal operating conditions  a    try lever test    must be performed every two months  Under severe service  conditions  or if corrosion and or deposits are noticed within the valve body   testing must be performed more often  A    try lever te
5. at a time      10 minute increments if the  touch screen has not been touched  The pop up windows will also step back  automatically in 2 minute intervals     The boiler status bar indicates if the boiler is in a normal  warning or alarm  state  When no warning or alarm state is present  the bar will be green and the  time will be displayed inside the green area  The bar can also be yellow or red  corresponding a warning or alarm state  Text inside the bar will indicate the  specific warning or alarm present  If more than one alarm is present the text  display will slowly change  rotating though whatever alarms that are present           Better Boilers           FOR YOUR SAFETY READ BEFORE OPERATING    SL SERIES BOILERS    LIGHTING AND SHUTTING  DOWN THE BOILER       WARNING  If you do not follow these instructions exactly  a fire or explosion       may result causing property damage  personal injury or loss of life       A  This appliance does not have a pilot  It is  equipped with an ignition device which auto   matically lights the burner  Do not try to light  the burner by hand    B  BEFORE OPERATING smell all around the ap   pliance area for gas  Be sure to smell next to  the floor because some gas is heavier than air  and will settle on the floor    WHAT TO DO IF YOU SMELL GAS  e Do not try to light any appliance       Do not touch any electric switch  do not  use any phone in your building       Immediately call your gas supplier from a  neighbor   s phone  Follow the 
6. at to desired setting      If the appliance will not operate  follow the in    structions    TO TURN OFF GAS APPLIANCE     and call your service technician or gas supplier     clockwise    N clockwise     t       CLOSED    TO TURN OFF GAS APPLIANCE    1  Set the thermostat to lowest setting   2  Turn off all electric power to the appliance by  selecting main power switch to OFF     3  Turn gas control valve to CLOSE        USER   S INFORMATION MANUAL       Better Boilers    Annual Maintenance must only  be done by a qualified service  technician     The heat exchanger has a small  amount of combustion chamber  insulation  refractory   which  contains ceramic fibers  When  exposed to extremely high  temperatures  the ceramic fibers   which contain crystalline silica   can be converted into cristobalite    which is classified as a possible  human carcinogen     Care should be taken to avoid  disturbing or damaging the  refractory  If damage occurs   contact the factory for directions   Avoid breathing and contact with  skin and eyes and follow these  precautions     1  For conditions of frequent  use or heavy exposure   respirator protection is  required  Refer to the    NIOSH  Guide to the Selection and  Use of Particulate Respirators  Certified under 42 CFR  84    for selection and use  of respirators certified by  NIOSH  For the most current  information  NIOSH can be  contacted at 1 800 356 4676  or on the web at www cdc   gov niosh    2  Wear long sleeved  loose  fitting c
7. bove 6 0pH  If the  pH is below 6 0 then the neutralizer will need to be re charged or replaced   Contact your qualified service technician for service     e Inspect the flue gas exhaust and air intake connections  All connections  should be tight and leak free     e Inspect flue gas exhaust piping  combustion air piping and terminations     Annual Maintenance  The boiler must be inspected by your qualified service technician for the following     e Check the Error Logs for any issues     e Inspect the flue gas exhaust and air intake connections  All connections  should be tight and leak free     e Inspect flue gas exhaust piping  combustion air piping and terminations   e Inspect the boilers interior and vacuum if required   e Check for water  gas and condensate leaks in the boiler and around the boiler     e Check the condensate trap and clean if required  Re fill the trap and re install  the trap hook     e Check the water pressure  expansion tank and pumps   e Check the electrical connections     e Check the ignition electrode and remove oxidation from the electrode   Replace if necessary     e Check the gas valve and ignition cable   e Check the controller settings     e Check the burners flame  Should be a quick and quiet ignition across the full  burner     e If required  clean the heat exchanger and the burner        Better Boilers    Before testing the relief valve   make certain the discharge  pipe is properly connected to  the valve outlet and arranged  to contain 
8. d with a blocked vent safety system to prevent the boiler  from operating in the event the boilers exhaust piping is blocked  The boiler will  automatically stop operating when the restriction in the venting system becomes  too restrictive  If the boiler shuts down due to a blocked vent  a qualified service  technician must be called to inspect the boiler and venting system and correct  the problem     USER   S INFORMATION MANUAL     EX Better Boilers  SERVICE RECORD    LICENSED CONTRACTOR DESCRIPTION OF WORK DONE                                                                                        USER   S INFORMATION MANUAL       29 Better Boilers  NOTES                                                                            USER   S INFORMATION MANUAL       29 Better Boilers  NOTES                                                                            USER   S INFORMATION MANUAL       29 Better Boilers    The following message is relevant to users in the USA     IMPORTANT    This Boiler is equipped with a feature that saves energy by reducing the boiler water  temperature as the heating load decreases  This feature is equipped with an override  which is provided primarily to permit the use of an external energy management system  that serves the same function  THIS OVERRIDE MUST NOT BE USED UNLESS AT  LEAST ONE OF THE FOLLOWING CONDITIONS IS TRUE     An external energy management system is installed that reduces the boiler    water temperature as the heating load d
9. ecreases   This boiler is not used for any space heating     This boiler is part of a modular or multiple boiler system having a total input  of 300 000 BTU hr or greater     This boiler is equipped with a tankless coil  not applicable to IBC   s SL boilers      US installers should contact IBC for any further information required        USER   S INFORMATION MANUAL       REVISION HISTORY    R1  JULY 2014  Initial release  R2  MAY 2015  Address update    IBC Technologies Inc     8015 North Fraser Way  Burnaby  BC  Canada V5J 5M8    Tel  604 877 0277  Fax  604 877 0295    www ibcboiler com    120 203 A R2    May 2015     IBC Technologies Inc  2015    
10. est risk of  being scalded         Never leave then  unattended in or near the  shower  bathtub or sink         Never allow small children  to use a not water faucet or  draw their own bath     To avoid any potential scald  hazard or if codes require  specific water temperatures  at the hot water faucet  the  installer must        Install a thermostatic mixing  valve at the outlet of the  Domestic Hot Water Indirect  Water Heater outlet and  ensure it is working properly     AND    e Set the thermostatic  mixing valve to the lowest  temperature which satisfies  your hot water needs     TO AVOID INJURY     e Feel and adjust water  temperature before bathing  or showering         Water drained from the  system drain valve may be  extremely hot     e Make sure all connections  are tight    e Direct water flow away from  any person     Close fill valve after any  addition of water to the  system  to reduce risk of  water escapement     Water quality has a significant  impact on the lifetime and  performance of an IBC Boiler  heat exchanger     Improperly prepared water in  a heating circuit may cause  damage to the heat exchanger  through corrosion or fouling   Repeated or uncontrolled  water fills will increase the  potential for damage     High levels of dissolved  solids or minerals may  precipitate out of the fluid  onto the hottest part of the  heat exchanger  impairing  heat transfer and resulting in  overheating and premature  failure  The amount of solids  that may form o
11. gas suppli   er   s instructions         If you cannot reach your gas supplier  call  the fire department    C  Use only your hand to turn the gas control  valve  Never force using tools  If the valve will  not turn by hand  don   t try to repair it  call a  qualified service technician  Force or attempt   ed repair may result in a fire or explosion    D  Do not use this appliance if any part has been  under water  Immediately call a qualified ser   vice technician to inspect the appliance and  to replace any part of the control system and  any gas control which has been under water     OPERATING INSTRUCTIONS      STOP  Read the safety information above on  this label before doing anything      Set the thermostat to lowest setting      Turn off all electric power to the appliance by  selecting main power switch to OFF      This appliance is equipped with an ignition    device which automatically lights the burner     Do not try to light the burner by hand   Locate manual gas shut off valve  see pictures  below  and turn clockwise to    CLOSE         Wait five  5  minutes to clear out any gas  Then          a clockwise 4 N    open          24    CLOSE    clockwise    smell for gas  including near the floor  If you  smell gas  STOP  Follow step    B    in the safety  information above on this label  If you don   t  smell gas  go to the next step      Turn gas control valve to OPEN      Turn on electric power to appliance by select   ing main power switch to ON      Set thermost
12. lothing  gloves and  eyes protection     9    Assure adequate ventilation     4  Wash with soap and water  after contact     5  Wash potentially  contaminated clothes  separately from other  laundry and rinse washing  machine thoroughly     6  Discard used insulation in an  air tight plastic bag   NIOSH stated first aid     e Eye contact   Irrigate and  wash immediately     e Breathing   Provide fresh air     USER   S INFORMATION MANUAL    MAINTENANCE    Daily Maintenance  e Check the surrounding area     inspect for water leaks in the general area  around the boiler and boiler piping    e Check the system pressure  The heating system pressure should not exceed  25psi  SL 80 399   75psi  and not drop below 10psi in most applications  If the  pressure is outside this normal range or if the water pressure fluctuates more  than 2 3psi  contact your qualified service technician for service     e Check the area around the boiler and the air intake opening for obstructions  and chemical contaminates     Monthly Maintenance    e Check all the Daily Maintenance items     e Check the pressure relief valve and discharge piping for signs of leakage  or moisture  If water or moisture is found  contact your qualified service  technician as soon as possible for service     e Check the condensate trap and outlet pipe  The condensate trap shall be full  of water  The outlet hose may be connected to a condensate neutralizer  if so   check the pH of the water coming out of the neutralizer is a
13. n the heat  exchanger will depend on  the degree of hardness and  the total water volume in the  system  A high water volume  system with a low hardness  count may cause as much  damage as a system with less  volume and higher hardness   so it is recommended to treat  water so as to remove all  dissolved solids  Other water  chemistry allowable limits are  as follows     e Acidity pH is to be between  6 5 and 8 5    e Chloride is to be less than  125 mg l    e Iron is to be less than 0 3  mg l       Cu less than 0 1 mg l   e Conductivity is to be less  than 400uS cm  at 25  C    e Hardness is to be 7 Grains  or less    IMPORTANT  Ensure that  these limits are acceptable  for the other water side  components in the system     USER   S INFORMATION MANUAL       Better Boilers    USER   S INFORMATION MANUAL    SL SERIES BOILERS    Should overheating occur  or the gas supply fails to  shut off  do not turn off or  disconnect the electrical  supply to the pump  Instead  shut off the gas supply at   a location external to the  appliance    Keep boiler area free  and clear of combustible  materials  gasoline  and  other flammable vapours  and liquids     Combustion air must not be  drawn from areas containing  corrosive air from swimming  pools or spas  including air  directly next to outdoor pools  and spas     The boiler shall not be  exposed to water leaks from  piping or components located  overhead  This includes  condensation dropping from  un insulated cold water lines  overhe
14. st    must also be performed  at the end of any non service period     Test at or near maximum operating pressure by holding the test lever fully open  for at least 5 seconds to flush the valve seat free of sediment and debris  Then  release the lever and permit the valve to snap shut     If the lever does not activate  or there is not evidence of discharge  discontinue  use of equipment immediately and contact a licensed contractor or qualified  service personnel     If the relief valve does not completely seal  and fluid continues to leak from the  discharge pipe   perform the test again to try and flush any debris that may be  lodged in the valve  If repeated tries fail to stop the leakage  contact a licensed  contractor or qualified service personnel to replace the valve     While performing a    try lever test     a quantity of heat transfer fluid will be  discharged from the piping system and the system pressure will drop  This fluid  must be replaced  It is highly recommended that a system pressurization unit   such as an Axiom Industries model MF200 be employed to refill and pressurize  your system  Capture the discharged fluid in a container and recycle it by  returning it to the system feeder unit  This is particularly important when your  system contains treatment chemicals or glycol solutions  If the system employs  plain water  the boiler auto fill valve must be turned on in order to recharge the  lost fluid     Blocked Vent Safety System    The boiler is equippe
15. water temperature  loads    e The control can manage and or operate in a network of up to 24 IBC VFC or  SL boilers   Some of the new features available in the touch screen control include    e Express Setup Menu for simple  quick programing   e Software updatable in the field with a SD card or a USB stick   e Setup configuration back up and cloning using SD card or USB stick   e Superior warning messages while setting up the control   e Advanced Error messages with visual display on the Home Screen   e Internet LAN connectivity   e BACnet  with activation     Control    When the boiler is first energized  the controller will go through a power up   sequence that will take approximately 90 seconds  During this time the controller   is completing a self diagnostic and loading all previous settings  In the event of   a power interruption the boiler will automatically resume operation when power   is restored with all the previously stored values  The controller provides overall   management of the boiler operations including    e Power up  Self diagnostics  easy Load parameter adjustments   e Burner operation  safety management systems  Call for Heat management  and Load Priority   e Real time boiler data   e Temperature and throttle operation   e Maintenance of operational and error service logs   e 2 way communication between other IBC boilers and controls   Operational and historical data may be accessed at any time using the System   Status and Load Profiles sections of the
16. y with  all instructions and applicable National and local codes may result in  hazardous conditions that could result in property damage and injury to  occupants which in extreme cases might result in death     HAZARDS  amp  PRECAUTIONS    Points out an immediately  hazardous situation which  must be avoided in order to  prevent serious injury or  death     Points out a potentially  hazardous situation which  must be avoided to prevent  possible moderate injury and   or property damage       BEST PRACTICES    Points out recommendations  for better installation     Points out a potentially  hazardous situation which  must be avoided to prevent  serious injury or death     Points out installation   maintenance and operation  details that will result in  enhanced efficiency  longevity  and proper operation of your  boiler     USER   S INFORMATION MANUAL     EX Better Boilers  CONTENTS    WARNINGS ue ianari al Wiles    wad aaya wea aah lee mie pale Rat 3  IBC BOILER CONTROLLER                                                  6  LIGHTING AND SHUTTING DOWN THE BOILER                                8  MAINTENANCE                             hee eee boas eee ers ati 9  SERVICE RECORD                                                       11    USERS INFORMATION MANUAL          Better Boilers       SL SERIES BOILERS    HOT WATER CAN SCALD     Water Temperatures over  125  F   52  C can cause severe  burns instantly or death from  scalds     Children  disabled  and  elderly are at high
    
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