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CNStats 4.4 User Manual - CN

1. noscript gt lt CNStats end gt 2012 CN Software Ltd
2. 4 8 1 4 8 2 RSS Readers RSS Reading Services Browsers Subscribers This report tracks the way the number of visitors who read RSS channel hereafter referred as subscribers changes The number of subscribers is displayed as a chart and a table The number of subscribers is summed up of the following values e Number of unique hosts RSS channels were requested from via browsers The list of browsers is stored in the data dictionary e Number of unique hosts RSS channels were requested from via RSS readers The list of RSS readers is stored in data dictionary e Total number of visitors who read RSS channels via on line services such as Google Reader Yandex Lenta On line services pass the number of subscribers in User Agent field when requesting RSS channel The list of on line services is stored in data dictionary Thus CNStats tries to recreate all the details of RSS channels requests When creating a report you can select one or several RSS channels By default report lists the number of visitors for 6 most popular RSS channels The list of RSS channels is formed automatically The page is assumed as an RSS channel if at least one request from an on line RSS reading service or a RSS reader was registered Ifa website page which is not an RSS channel appears in the list of the RSS channels you can delete it from the list by clicking on icon next to the web site You can create a report both by days and
3. Database size can be monitored in the report Database size SCOUNTER savelog 60 Counter type For more information please refer to http www cnstats com en support manual countercodehow php 0 Blank GIF image 2 PHP include 7f 3 Combined PHP include GIF SCOUNTER type 3 List of excluded IP addresses and networks It is possible to set one or several ranges It should be set in couples IP address first than network mask SCOUNTER excludeip 0 0 0 0 COUNTER excludemask 2 255 255 255 255 CNStats authorization disabling Yes authorization is disabled no authorization is enabled Sometimes it is more convenient to use in house authorization when you install CNStats into existent software engine In such cases you may switch off CNStats authorization to avoid double authorization COUNTER disablepassword no E Mail address for the system errors notifications provided that SCOUNTER senderrorsbymail option is enabled 2012 CN Software Ltd Reports Description STATS CONF adminemail admin cnstats com If it is set to yes then CNStats errors will be reported to the e mail set in STATS CONF adminemail parameter COUNTER senderrorsbymail yes Addition to the SQL request to write in the log table It is inserted in the SQL instruction in plain format between INSERT and the table name
4. You should set up the price and the way jumps are counted for every advertising site Jumps may be counted 2012 CN Software Ltd Reports Description a in three ways 1 ByURL ofthe page the jump is performed from 2 ByURL ofthe page the jump is performed to 3 Bythe name of an advertising resource Openstat only for EXUSSR Advertising price may be setup for jumps clicks CPC and for the time period a month a week Let s consider two typical examples Example 1 Let s assume we place an advertisement at Google Adwords Average cost per click is 0 11 For correct jumps counting itis necessaryto setup the advertisement at Google Adwords so that we could see bythe URL ofthe visited page that the jump was really performed from Google Adwords The URL should be defined as follows http www myserver com from googleadwords Then you should add new advertising site in Tracing Goals Settings section with the following parameters e The name of an advertising resource Google Adsense Cost of advertising for the period 0 per day Cost of 1 jump click CPC 0 11 Identification of an advertising site Define an advertising site bythe page address Field URL should contain from googleadwords Example 2 We place an advertisement at www hotscripts com Payment is 1200 per month You should add new advertising site in Tracing Goals Settings section with the following parameters e The name of an ad
5. e Time precise time that has passed from the moment of the page loading by the user e P visitor s IP address e URL URL ofthe requested page e Referrer address of the referring page Itis possible to view detailed version of the report for most of the parameters with the help of filter creation buttons The activitytable has one cell for each user Depending on the cell colour you can define the type ofthe user 2012 CN Software Ltd Reports Description 53 Colour Description green a user is not unique this is not his her first web page for the current day red a unique user this is his her first web page for the current day blue a user with the alias assigned according to his her IP address Also there is a state flag depicted on the cell belonging to the user s country and the precise time in seconds that has elapsed from the moment of the page loading by user Currently Online 51 1 sec 3 sec 5 sec 10 sec 20 sec 30 sec do not update Ll 27 123 24 23 87 103 229 236 6 27 164 152 WB 29 24 TEA A gd 100 193 55 206 60 130 229 163 233 65 236 191 210 51 63 215 231 167 142 137 m cum u O 131 124 121 116 109 89 66 49 42 41 3 Page http www novgorod ru 7 7 x u 2 z E E IReferrer http Fatlink rufcgi binjlinkfadmin cgi IP 62 XXX XX XXX LI User ID OxCBDO3DE9 City Moscow Country Russia Activity Table Point the mouse cursor
6. the date and the corresponding day of the current position Total o Pageview number of web pages downloading o Hosts number of unique IP addresses requesting for the web pages e Robots o Pageviews number of web pages downloading by robots o Hosts number of unique IP addresses requesting for the web pages Visitors o Pageviews number of web pages downloading o Hosts number of unique IP addresses requesting for the web pages o Users number of the web site visitors having executed java script and downloaded the counter image In case you use the counter code for non PHP pages then the report presents itself a table with the following columns e Date the date for the current position Pageviews number of web pages downloading Hosts number of unique IP addresses requesting for the web pages e Users number of unique web site visitors Counting mode depends on a type of the chosen filter The list of the displayed columns can be changed via Configuration Program Settings Report Site Usage The following periods are displayed depending on the settings 2012 CN Software Ltd Reports Description 23 Summarize Period By hours 1 day By days 44 days By weeks 307 days By months 1308 days There is a site usage chart in the upper part of the report which is generated on the basis of the table For convenience itis supplied with additional filters enabling disabling of
7. www cn software com cnstats http cn software com cnstats http www cn software com cnstats shots xhtm http cn software com Without the host name cnstats cnstats shots xhtm 2012 CN Softvare Ltd z CNStats 4 4 User Manual 4 2 2 4 2 3 4 2 4 Similarly to show hide part of the address following the symbol with the help of Full URL Truncated URL items for example Complete URL showtread php s 63843AB938CD944ED showtread php s 4058473C9498EF4949 index php page 2 index php page 1 index php page 2 amp str gu 3dru Truncated URL showtread php index php To filter out pageviews number by dates and time periods For last 5 minutes For last hour For last 24 hours Today Yesterday 7 days 30 days here and further Popular Titles The report displays the list of the most popular page titles of your web site The data is valuable only if the pages have been correctly titled Itis possible to view twenty most popular web page addresses as well as to specifythe report representation by means of filter creation buttons Entry Pages These are pages which visitors start browsing your web site from You can view twenty most popular referrers as well as to specify the report representation by means of quick filters Additional Options Consider all by default consider all visitors of your site Exclude random visitors do not co
8. Note Incorrect parameter can damage the database SCOUNTER sqlwritelog Array of SQL instructions performed upon connection to the database server As a rule this option is used to configure localization in case the database server has incorrect settings SSTATS CONF sqlinstructions 2 Memory volume limit for slow reports There are two of them Entry pages and Trace browsing If integer is used the value is measured in bytes It is possible to use abbreviations K for kilobytes and M for megabytes STATS CONF slow reports memory limit 8M Time limit for slow reports seconds There are two of them Entry pages and Trace browsing STATS CONF slow reports time limit 30 The parameter sets a text string which is displayed in the login dialogue HTML code may be used The string is blank by default STATS CONF hello string The parameter sets guest login which allows viewing statistics and using filters creating deleting Other settings are not available for a guest SSTATS CONF HTTPheaders 0 Template for pages exclusion from the statistics SSTATS CONF excludeurl Automatic redirection type at the CNStats statistics interface Possible values IE header by default Location HTTP header is used for automatic redirections 77 meta META tags are used for automatic redirections it is re
9. The records in the table with the list of services are sorted by number of visitors subscribed to RSS channel via the corresponding service To view what RSS channels were requested click E icon next to on line service Note Online service passes number of subscribers in the title of HTTP request User Agent field when requesting RSS channel The number of subscribers is retrieved from this field with the help of data dictionary This report can be created for any time period and for any RSS channel 4 8 5 Browsers This report allows you to view statistics on Browsers used to load RSS channels On the additional panel to the right you can select the way the report will be displayed per host or per pageview with version or without it 4 9 System Agents Accept Languages Browsers Screen Resolution Colour Depth Operating Systems Robots 2012 CN Software Ltd so CNStats 4 4 User Manual 4 9 1 4 9 2 Agents The header field User Agent contains information about the user agent which initiated the request This field is used for statistics tracking the protocol errors and automatic recognition of user agents The field can consist of several strings with the software name optional slash with the software version number and information about other software products included in the user agent According to the existing agreement software products are listed in descending order of their importance
10. The settings stored in config php are e STATS CONF ensoftwaredomain e STATS_CONF salserver e STATS CONF dbname e STATS_CONF salprefix e STATS CONF sglhost e STATS CONF sqluser e STATS CONF sglpassword e COUNTER savelog e COUNTER excludeip COUNTER excludemask e COUNTER disablepassword e STATS CONF adminemail e COUNTER senderrorsbymail e COUNTER salwritelog e STATS CONF sqlinstructions 2012 CN Software Ltd Reports Description e e STATS CONF slow reports memory limit e STATS CONF slow reports time limit e STATS CONET hello string e COUNTER tim eoffs et e COUNTER HTTPheaders e COUNTER excludeur e STATS CONFT redirect e STATS CONF quiet e STATS_CONF codegeneration e STATS CONF adversion e STATS_CONFT code e STATS CONFT enstats http path e CONFIG geobase e STATS CONFT disabled e STATS CONF disable shutdown function e Example of config php STATS CONF cnsoftwaredomain mandatory parameter STATS CONF cnsoftwaredomain cnstats com STATS CONF sqlserver mandatory parameter SQL server software So far only MySal is supported Example STATS CONF sqlserver MySql 2012 CN Software Ltd CNStats 4 4 User Manual STATS_CONF dbname mandatory parameter Name of the database where CNStats stores all data Names of CNStats tables have cns_ prefix so itis possible to use CN
11. To identify advertising sites you should set their attributes in tracing goals settings Settings Settings ofthe signal strings and advertising sites are available in the section Tracing Goals Settings Setting up Signal Strings Signal strings are used to identify customers among the rest of the visitors To define customers you should set your site configurations in such a wayas to make a visitor jump automatically to the web page with unique address upon payment ordering invoice or registration Those who visited such a page will be considered customers As a rule this page contains a notification about successful purchase registration etc The signal string is a string which is contained in such unique address and is never used in URLs for other pages Itis necessaryto give meaningful name to a signal string for you to understand its function For instance you sell a service at your web site which can be paid via PayPal or by means of credit cards A customer purchasing this service with the plastic card may be redirected to http www server com order card success php and a PayPal user will be redirected to http www server com order paypal success php Itis necessaryto create two signal strings for such a web site The first one Name Payment via credit card e Signal string card success php The second one Name Payment via PayPal e Signal string paypal success php Setting up Advertising Sites
12. achieved a certain goal The list of goals is specified at Tracing goals Settings The term goal can imply payment for goods registration ata site message sending etc Additional Parameters Drop down Menu Additional parameters table consists of two parts 1 Alist of goals there is the total number of users having achieved the goal next to each item of the list 2 Reportgeneration logic options You should choose goals for which referrers are to be displayed in the goals list In case there is more than one goal you can choose one ofthe following logics of the referrers displaying e Consider users having achieved at least one goal display referrers which helped your visitors to achieve atleast one goal of the chosen ones Consider users having achieved all the chosen goals display referrers which helped your visitors to achieve all the goals chosen in the list Requirements e Signal strings should be setup to identify users having achieved a goal Functioning Identification tokens are chosen for users having achieved a goal with the help of signal strings Then a referrer is found for every customer by which he she came to the site for the first time All referrers are grouped and sorted bythe number of jumps CNStats assigns a unique ID token to every visitor at his her first visit This information is stored in Cookies for one year beginning from the last access to your web site Therefore if
13. as well as the report detalization by means of quick filters XI You can display only a certain advertising resource by means of selecting the required point in the drop down menu atthe top by default all the resources are displayed Referring Servers The report displays the list of servers from which visitors jumped to your site through advertisements There is a number of jumps from a certain server in the right column Itis possible to view the list of advertisements as well as the report detalization by means of quick filters 2012 CN Software Ltd Reports Description s You can display only a certain advertising resource by means of selecting the required point in the drop down menu at the top by default all the resources are displayed 4 6 3 Advertising Sites You can use this report only for advertising services supporting Openstat universal label standard This standard is supported by the leading advertising services in exUSSR The report displays the number of jumps by advertisements for the definite period The following hierarchyis used e Service 1 o Campaign 1 Advertisement 1 Advertisement N o Campaign 2 Advertisement 1 Advertisement 2 e Service 2 In case there is no name specified in Advertisement Settings then the corresponding identifier will be displayed 4 6 4 Time and Depth This report lists time spent on website and number of web pages viewed by visitors who c
14. customer s IP e Achievement date date of the goal achievement e Date of the first visit date of the first entry to your vveb site Goal delay time period between the date of the first visit and the goal achievement date e Action signal string and its description See Settings You can view all referrers used by the visitor to jump to your web site with the help of All entry points options Requirements e Signal strings should be set up to identify users having achieved a goal Functioning Identification tokens are chosen for users who have achieved a certain goal with the help of signal strings Then a referrer is found for every visitor together with the date of the first entry CNStats assigns a unique ID token to every visitor at his her first visit This information is stored in Cookies in the course of one year beginning from the last access to your web site Therefore if no request is performed during a year the ID token will be lost and this user will be counted as a new one in case of visit if any In case a user has not visited the site for a period less than a year then he will be considered as a repeated visitor of your site Users with disabled Cookies are not displayed in this report 4 5 4 Cost Purpose The report is intended for evaluation of commercial advertising effectiveness 2012 CN Software Ltd Reports Description 39 You should seta list of advertising
15. 9 7 Robots The report shows a list of robots requesting your web site pages Most of them are indexing robots started by the search engines You can view a short or detailed report with the help of the corresponding options in the additional menu The following data is displayed in the detailed report e Robot name of the search bot for instance Google Bot e User Agent robot s identification string Quantity number of pages requested by the robot e Last visit date of the last visit e First visit date of the first visit Besides you can specify the report for each robot by means of filter creation buttons 2012 CN Softvare Ltd 52 CNStats 4 4 User Manual 4 10 Miscellaneous Currently Online View Log 4 10 1 Currently Online The report shows the list of visitors who requested your web site pages for the last 4 minutes You can view a short report detailed report or activity table with the help of the additional menu The following data is displayed in the detailed report e Date precise date and time of the page downloading URL URL of the requested page Referrer address ofthe referring page P visitors IP address Proxy server proxy server IP address if used bythe visitor User Agent browser ID string e Language visitor s language settings Country user s country City user s city Data displayed in the short version of the report
16. Ltd 30 CNStats 4 4 User Manual 4 3 2 4 3 3 http www mysite com http mysite com http ww google http search yahoo http search msn http yandex Referring Servers This report differs from the report Referrers by displaying only server URL instead of page URL for instance http www google com http www google com tw http www yahoo com http www dmoz org Thus the report allows estimating general scheme of links to your site sources of requests Only servers with unique sessions are displayed by default Itis possible to view the whole list per user per host or per pageview with the help of the additional menu at the top right corner Jumps from Sites This set of reports shows a preset list of web sites where visitors come from rather often Web sites are divided into three categories e Search engines e Search directories e Web site rating systems The forth report unites the three described above Beside the list of sites from which jumps have been made the report also displays summary data for all jumps to the site e Jumps from search engines ratings directories popular servers total number of jumps from sites mentioned in the report e The rest of links total number of jumps from sites which are not mentioned in the report e Direct jump total number of direct jumps bookmarks entering the address in the browser address field Additional Parame
17. file and cnt files 3 Copy new files instead of old ones 4 Run installation To start installation log in CNStats interface 5 Replace the old counter code on all pages of your site You can get the counter code via the Configuration Get Counter Code page Required only when updating from v3 4 or earlier 6 Remove the installer install folder 7 Log in the CNStats interface enter new license key Get the trial key at official we site and the license key at members area 8 Enable CNStats by deleting STATS CONF disabled yes option from the config php file The detailed technical information on how the update from 4 1 to 4 2 goes is available in Technotes section Counters Code 3 types of counter code are available in the system e PHP code counter code for the sites written in PHP e Counter codes for the site with the non PHP contents JavaScript with an image Codes for counters displaying PHP code collects information on robots and by generating JavaScript counts users and sessions as well If your site is not PHP based one then you will notbe able to count robots To obtain a counter code go to the Configuration Get Counter Code program page The detailed information about counters functioning see on the technical notes page Msitors Counting Concept 2012 CN Software Ltd Installation 13 2 5 1 Visitors Counting Concept All web site visitors can be divided into users a
18. for the identification Example Mozilla 4 0 compatible MSIE 5 5 Windows NT 4 0 Mozilla 4 0 compatible MSIE 6 0 Windows NT 5 1 Opera 7 23 en Mozilla 5 0 Windows U Windows NT 5 0 fr rv 1 6 Gecko 20040206 Firefox 0 8 By default only those agents are displayed from which unique sessions were registered itis possible to view the whole list per user per host or per pageview with the help of the additional panel The report can be displayed in details by means of filter creation button Accept Languages The browser transfers language marks by means of Accept Languages Alanguage mark identifies a human language Computer languages are not included in the list Syntax and register for HTTP language marks are the same as defined in RFC 1766 Language mark contains one or more parts initial language mark and a sequence of sub marks which may be absent language tag primary tag sub tag primary tag 1 8ALPHA sub tag 1 8ALPHA Space is not allowed symbols are case insensitive List of language marks is monitored by IANA Below are examples of language marks en en US ru ru q 1 0 en q 0 9 where any two letters of the initial language mark are ISO 639 abbreviation and two letters of the sub mark correspond to the ISO 3166 country code By default only marks which define unique sessions are displayed you can also view the whole list per user per host or per pageview with the help ofth
19. parameter Example SCOUNTER HTTPheaders Language ru SCOUNTER HTTPheaders P3P policyref w3c p3p xml CP UNI 2012 CN Software Ltd Reports Description e COUNTER excludeurl Template for pages exclusion from the statistics Example SCOUNTER excludeurl1 PHPSESSID SCOUNTER excludeurl favicon ico Addresses containing PHPSESSID and favicon ico strings are excluded from statistics in this example STATS_CONF redirect Automatic redirection type at the CNStats statistics interface Possible values header by default Location HTTP header is used for automatic redirections e meta META tags are used for automatic redirections it is recommended in case IIS 5 0 server is used This option has been added because of incorrect Cookies processing during redirections made by IIS 5 0 For details please see Microsoft supporting server STATS_CONF quiet SQL requests hiding mode when itis activated SQL error data is not displayed e Yes the mode is enabled Itis recommended to use onlyin emergency cases if SQL server is unstable e No by default the mode is disabled Example STATS CONF quiet no STATS CONF codegeneration Counter code generation mode only for combined counter type e html by default JavaScript code is generated and displayed 2012 CN Software Ltd CNStats 4 4 User Manual varia
20. sites as incoming data and define advertising costs for these sites Prices may be set for 1 jump CPC Cost Per Click or for a certain period a week or a month Incoming data will be used for calculation of the following parameters Name in the Meaning Description Table Total number of jumps from the current advertising site is displayed in Jumps Number ofjumps this column The additional options allow filtering data both for all pageviews and unique visitors or hosts Number of Number of purchases accomplished by visitors who came from the Purchases E me om i purchases current advertising site Onlyjumps from advertising site are counted Total cost for one jump click It is calculated by adding the cost of one SCPC Summary Cost Per jump to the cost for advertising for the selected period The formula is as Click follows CPC Number of jumps Price for period Number of jumps Relation of jumps clicks quantity to the number of purchases 100 on A S n APC 96 Action Per Click means every visitor from the advertising site makes a purchase 1 means that one of 100 visitors makes a purchase The formula is as follows 100 Number of purchases Number of jumps Cost Total advertising Total advertising cost for the current advertising site The formula is as cost follows CPC Number of jumps Price for a period CPA Cost Per Action postal one customer The ma is as follows Total advertising cost Number of purcha
21. to the cell and the following information will pop up e Page link to the page that the user is viewing Referrer referring page e Phrase search phrase that has led the user to the page if any e IP user IP address or his her alias if there is an alias for the given IP e User ID unique identification number that the system assigned to this very user City user s city Country user s country 4 10 2 View Log The log table displays all visits to your site for a certain period of time You can view a short or detailed report with the help ofthe additional menu Additional parameters a drop down menu allow performing a search request by all the report fields The following data is displayed in the detailed report 2012 CN Software Ltd s CNStats 4 4 User Manual e Date precise date and time of the page downloading e URL URL ofthe requested page e Referrer address of the referring page e P visitors IP address e Proxy server proxy server IP address if used by the visitor User Agent browser ID string e Language visitor s language settings e Country displayed only for visitors at the entry point If the hostis not unique this is notthe first page viewed from the host the country is notidentified for the sake of saving system resources Data displayed in the short version of the report e Date precise date and time of the page dow
22. using Eii and E icons You can change an accounts password and type using L icon Guest or Administrator 2012 CN Software Ltd e CNStats 4 4 User Manual 4 11 7 4 11 8 4 11 9 You can delete an account using LX icon Note you can change only password for an active user the account under which you are working at the moment To add a new account use the add form provide login name password its confirmation and specify the access level for the new account Report via E mail There is a possibility to generate and send the reports automatically via e mail To use this option you should select the corresponding item in the Program Settings section and set up the required parameters e Frequency daily once a week e Letters format HTML textual e Mail and letters E mail subject e The report contents pageviews hosts users 20 most popular referrers 20 most popular pages e Testing e mail notifications you can send test letters The report is generated at midnight by the server time and is sent to the specified e mail Geographical Database The Geographical Database configuration page is intended to check if geographical database is enabled correctly Cities and countries information regeneration if you have installed geographical database for the first time or the previously installed database worked incorrectly specify the required time period and then run the regeneratio
23. 5 0 string Strings identifying operating systems are called tokens 2012 CN Software Ltd Reports Description s Data dictionaries use the following reports e Jumps form the search engines e Jumps form the search directories e Jumps from the ratings e Jumps form the popular sites e Jumps history e Keywords e Search links e Pages found e Browsers Robots List of tokens can be updated by clicking the Update button at the Configuration Data Dictionaries section We recommend updating tokens once a month Note Dictionaries update is unavailable while using the trial registration key If you wish to add a search system search directory browser or operating system you have to submit the required data with the help of the feedback form http www cn s oftware com en contacts 4 11 6 Access Management In this section you can create edit and delete additional logins and passwords for access to CNStats reports There are two types of accounts e Administrative administrators have access to all CNStats reports and settings e Guest guest accounts have access only to allowed reports The access rights the list of allowed reports are set up by means of amp icon Note If a guest account has access with rights to users management then guest can change the administrator s login and password and use administrative rights for his own purpose You can disable and enable accounts
24. CNStats 4 4 User Manual 2012 CN Software Ltd Website www cn software com E mail support cn software com 2 CNStats 4 4 User Manual Table of Contents Part Part Il a QO N 6 Part Ill Part IV Introduction 6 Installation 8 System HPITCINITICEPEETEEE 8 Recommended Installation Procedure eeeeseeeseeeseeeeeeee eene nennen 9 Installation Procedure ici trek dada netur dau na cu cure pue ka qaqa o a ORE YEN eR iduna 9 Updating Old Version EC 12 Counters Coded ia ua m w rita 12 Visitors COUNTING Concept III NR SEN ni ma E ts 13 ICO A ia 13 Viewing Statistics 17 IBN DPIBCBIINSEER 17 Restoring Password eso iii ire eene ae teua e oes a a T Em 18 Exporting Reports 1 a iia 18 Reports Description 21 LUDc 21 AS IN Pageviews per Host Pageviews AAA Nu A aKa aasa a taraia aeaa NAAK Skari aenaran 23 Time Spenton Website u A aaa a rra aqsu su A Ea Aaa aA aa a aAa ra Aaa aae E aSa Daaa daaa 23 Sessions per User Return Frequency Reach inte Old ING W VAS IRONS 0 dci LO AGING SpOe A ssiri aeter aaa eaaa E da aaaea raana a aaa AAA RR aaua K dararia PAGO Sivas ERE Popular PAGES A O O AE Popular AAA NN Entr
25. CNStats 4 4 User Manual 3 2 3 3 3 JavaScript should be enabled 4 The correct data should be seton your computer If there are still no results then you should try to delete cookies Restoring Password Note By default the option of restoring password is disabled To enable this option add the following string into the config php file STATS CONF allowrestorepassword true In case you forgot your system logon password or you would like to change it click the Forgot password link on the system logon page Then specify your login name and administrator s e mail administrator s e mail is stored in the config php file in the restore password form Click the Restore Password button As a resultthe administrator will get the e mail with the link confirming password reset The old password will be reset and the newly generated password will be sent to the administrator by e mail Exporting Reports Almost every report in the system can be exported There are the following export types e CSV format e XML format JSON format pie chart e print To export the desired report data go to the page of the necessary report and select the export type in the additional menu on the right Note Export in XML and JSON formats allows you to build in the CNStats reports into your own content management systems To skip authorization specify a special parameter of the address bar To do this go to the Configuration Gener
26. NStats 4 4 User Manual counter In this case the page title will be added to main statistics even if the second part of the counter code JavaScript image is incorrectly initiated If the second part of the counter code is correctly initiated then the page title will be replaced by the one determined via JavaScript Starting with version 4 2 the page title should be transferred in UTF 8 Example lt php Set the page title CNSTATS TITLE Page title Initiate counter include once usr local www novgorod ru nv cnt php When using counter code for the sites with the non PHP contents the page title is determined automatically Custom Fields Starting with version 4 2 you can save additional information to the database and use it when generating statistical reports This is such information as login or identifier of the registered user user authorization flag and etc You can use up to three additional custom fields To activate additional fields you should enable them and define the fields names in the Configuration Program Settings Custom Fields After that the fields will be available for creating filters To add information into these fields use STATS CONF userfieldl STATS CONF userfield2 and STATS CONF userfield3 options You can add any information that you want to add to the database into these fields Text values should be transferred in UTF 8 Example php Define us
27. Stats even if your hosting provider supplied you with access to one database only Example STATS CONF db name mysite cnstats STATS CONF sqlprefix CNStats tables prefix itis used when several CNStats copies are installed into one database Default value is cns When changing the prefix you should change the names of all CNStats tables manually Example STATS CONF sqlprefix cnsl STATS_CONF sqlhost mandatory parameter Database server address As a rule itis supplied bythe hosting provider Example STATS CONF sqlhost localhost STATS CONF sqluser mandatory parameter Database server login You must have rights for creation and deletion of database tables for correct functioning of CNStats These rights are usually supplied by the hosting provider Example STATS CONF sqluser root STATS_CONF sqlpassword mandatory parameter Database server password It may be blank often for root users As a rule itis supplied bythe hosting provider 2012 CN Software Ltd Reports Description e Example STATS CONF sqlpassword COUNTER savelog mandatory parameter Itsets up period of complete statistics storage per day The longer the period the more space is required for the database The database size influences system performance itslows down with larger database Database size may be monitored in the report Database size Recommended
28. about 8 requests at CNStats 2 7 2 10 7 at 2 6 and 5 at 2 5 correspondingly per pageview Requests increasing is related with functionality growth 2012 CN Software Ltd Installation 9 The following table contains precise quantity of SQL requests for 2 10 version depending on the counter type starting with v4 0 there are no counter types any more PHP Include GIF 1x1 Combined Total 6 7 6 7 7 8 SELECT 4 3 4 4 INSERT 1 2 1 2 1 2 UPDATE 12 2 3 2 3 2 2 Recommended Installation Procedure We strongly recommend installing and testing CNStats version in a trial mode using a free registration key before purchasing a commercial one Thus you will have an opportunity to estimate the server load stability and velocity of performance To upgrade a trial version to a licensed one you should enter the license register key 2 3 Installation Procedure In Case of First CNStats Installation 1 Download the last version of CNStats STD distribution kit at the official site Note To obtain CNStats PRO distribution kit upon the purchase please contact CN Software Ltd support team As a rule the distribution kit is sent by e mail 2 Unpack the obtained archive cnstats folder with files and sub directories sub folders will be created 3 Copy cnstats with its contents to the root directory of your web site As a rule itis executed with the help of an FTP client As a result cnstats directory will appear on
29. al Settings Reports and data automatic export Check the Allow access to the reports using secret parameter field and then enter the arbitrary Secret parameter For example secretpassword After the above changes have been applied you can click the Export in XML format or Export in JSON format icon at any report page and add the specified secret parameter to the address bar amp hash secretpassword Thus you will be able to request these reports in xml and json formats without authorization from your own Systems and scripts 2012 CN Software Ltd Viewing Statistics 19 For example for the Referrers reportthe line will be the following cnstats export exp t xml php st referers amp stm 1348776000 amp ftm 1348862399 amp hash secretpassword 2012 CN Software Ltd Reports Description 21 4 Reports Description Audience Pages Referrers Geography Tracing Goals Openstat Advertising Google AdWords RSS Channels System Miscellaneous Configuration Settings 4 1 Audience Site Usage Pageviews per Host Pageviews per User Time Spent on Website Sessions per User Return Frequency Reach Old New Visitors 2012 CN Software Ltd 22 CNStats 4 4 User Manual Loading Speed 4 1 1 Site Usage The report shows site usage statistics of the web site for a certain period of time In case you use the PHP counter code then the reportis a table with the following columns e Date
30. als display search phrases which helped your visitors to achieve all the goals chosen in the list Requirements e Signal strings should be set up to identify users having achieved a goal Functioning Identification tokens are chosen for users who have achieved a certain goal with the help of signal strings Then a referrer is found for every visitor by which he came to the site for the first time All referrers are grouped and sorted bya number of jumps CNStats assigns a unique ID token to every visitor at his her first visit This information is stored in Cookies for one year beginning from the last access to your web site Therefore if no request is performed during a year the ID token will be lost and this user will be counted as a new one in case of visit if any In case a user has not visited the site for a period less than a year then he will be considered as a repeated visitor of your site Users with disabled Cookies are not displayed in this report 2012 CN Software Ltd 3 CNStats 4 4 User Manual 4 5 3 Goals Achievements List Purpose The report displays a list of visitors having achieved a certain goal The following data is displayed for every customer e Referrer a web page from which the customer came to your web site The parameter can be omitted it means direct entry to your web site e URL address ofan entry point the first web site page visited by the customer e IP
31. ame to your web page from particular banner advertisements and advertisement campaigns The report table contains the following columns Identifier campaign or banner identifier e Name the name ofthe banner advertisement or advertisement campaign e One page visit number of visitors who viewed only one web page total number of visitors redirected to your web page from a banner or advertisement campaign Percentage of visitors who 2012 CN Softvare Ltd CNStats 4 4 User Manual 4 6 5 4 7 4 7 1 viewed only one web page Depth average number of web pages viewed by visitors e Time average time spent on website Note In this report visitors who viewed only one web page of the site are listed in a separate group since itis impossible to track time spent on website for them Advertising Settings You can use this report only for advertising services supporting Openstat universal label standard This standard is supported by the leading advertising services in exUSSR To configure Openstat Advertising group of reports you should create an advertising campaign and add advertisements to this campaign Campaigns and advertisements identifiers can be obtained at e Advertising resources interface e Advertising Sites report Enter the obtained identifiers into the corresponding fields then enter the name of the campaign or the advertisement text Some services have an opportunity to export ad
32. ameters of the referring page entry page or one of the other pages contents by means of Additional parameters at the top of the report page Pages 404 The report displays the number of viewings of pages which have not been found This report works in the same wayas the Popular pages report You should set up a counter code for 404 pages at 404 page for correct displaying of the report The counter code can be obtained via the Configuration Get Counter Code program page The web server generates an error 404 and passes itto the client Beside the response code 404 which is transferred in the header of HTTP response the web server passes over a standard page containing the error text The browser displays this page Using Apache web server you can create your own 404 page with the help of ErrorDocument command Note Microsoft Internet Explorer replaces 404 page obtained from the server to its own page in case the page length does not exceed 512 bytes Therefore for correct display of 404 page its size should be greater than 512 bytes Variables Values The Variables Values report display the defined variable values transferred by the GET method the values in the address line coming after the question mark 2 symbol and divided by the ampersand 4 Referrers Referrers Referring Servers 2012 CN Software Ltd Reports Description Jumps from Search Engines Jumps from Search Directories Jumps f
33. ata is exported request data IP address web page referrer User Agent The rest of the information is not saved in this format Exported data can be downloaded or saved into the file on the server Upon downloading the exported data the log file size is limited Maximum size depends on PHP and MySql settings When saving the exported data to the file on the server there is no size limitations as exporting is performed step by step Import In this section you can import data to the attendance log table Import may be performed out of the following file formats 1 CNStats Log 2 Apache Log When importing data by loading the file onto the server there is a limitation to the imported file size Maximum size of the loaded file depends on maximum time execution of PHP script and on PHP options post max size and upload_max_filesize When importing data from the file onto the server these limitations do notinfluence the imported data file as importing is performed step by step Note Once the files are imported into the log table you should rebuild summary attendance statistics in the section Database Management Data Dictionaries Certain data is required to build some reports For example itis necessary to know how the field User Agent depends on the operating system to build the report Operating Systems For example MS Windows XP is identified by the presence of Windows NT 5 1 string and Windows 2000 by Windows NT
34. ble JavaScript code is generated and recorded to SCNSTATS JAVASCRIPT CODE variable onlyid only request unique identifier is generated and recorded to SCNSTATS JAVASCRIPT CODE variable With the help of variable value you can display PHP part of a counter at one place while JavaScript part at the other place For instance php include config php Calling PHP part of the counter code include cnstats cnt php Displaying HTTP header header Language GetDocumentLanguage Displaying top part of the document include top php Displaying JavaScript part print SCNSTATS JAVASCRIPT CODE Displaying the body of the document print DocumentBody Displaying bottom part of the document include bottom php gt With the help of onlyid value you can change JavaScript part of the counter code entirely and display it anywhere For instance you can use JavaScript code compatible with XHTML 2012 CN Software Ltd Reports Description lt php include config php Calling PHP part of the counter code include cnstats cnt php Displaying HTTP header header Language GetDocumentLanguage Displaying top part of the document include top php gt lt a href http www cnstats com id m gt lt SCRIPT language JavaScript type text javascript gt cnsd document cnsd cookie b b cnsc cnsd cookie 1 0 cnst escape cnsd title
35. by weeks CNStats PRO creates this report automatically CNStats STD automatically creates a report if there is a code displaying number of subscribers set up on the website If there is no counter code then you will need to create the report manually Also report can be created for one or several browsers for RSS readers and for on line services Note You should use a special counter code for RSS channels via Configuration Get Counter Code RSS Channels This report lists popular RSS channels sorted by the number of requests The report resembles the Popular Pages report which lists onlyRSS channels Similarly to the Popular Pages report you can choose additional options creating report to include domain 2012 CN Softvare Ltd Reports Description name or not to display all or display only unique requests for RSS channels This report can be created for anytime period 4 8 3 RSS Readers This report lists the RSS readers excluding browsers The records in the table with the list of services are sorted by number of requests You can view what RSS channels were requested by clicking on icon next to the on line service You can create report both for all the requests grouped bythe views and for the requests from the unique hosts grouped by hosts This report can be created for any time period and for any RSS channel 4 8 4 RSS Reading Services This report lists on line RSS reading services
36. client Beside the response code 404 which is transferred in the header of HTTP response the web server passes over a standard page containing the error text The browser displays this page Using Apache web server you can create your own 404 page with the help of ErrorDocument command 2012 CN Softvare Ltd Reports Description 33 Note Microsoft Internet Explorer replaces 404 page obtained from the server to its own page in case the page length does not exceed 512 bytes Therefore for correct display of 404 page its size should be greater than 512 bytes 4 4 Geography IP Addresses Networks Languages Cities Countries 4 4 1 IP Addresses The report displays the list of hosts which accessed your web site for a certain period of time The report is sorted bynumber of requests and can be used to evaluate activity of visitors from certain addresses or networks For example itis possible to track activity of youremployees or employees of your competitor if you know their IP addresses Proxy server is defined in brackets Itis possible to get extra information country whois info by clicking on IP address link You can specify the report representation by means of quick filter button Mto the left of the address in the main page or in the whois page For instance you can choose a jump to View log report in the quick filter form the list of pages viewed from this IP address will be displayed wit
37. cnst cnst replace g 2B cnsa navigator appName cnsn cnsa substring 0 2 Mi 0 1 cnss screen cnspx cnsn 0 cnss colorDepth cnss pixelDepth if cnsd getElementById var i cnsd createElement img var iurl cnstats cntc php i lt php echo CNSTATS JAVASCRIPT CODE iurl amp c cnsct amp e cnss width cnss height amp d cnspx iurl amp r escape cnsd referrer amp p escape cnsd location amp t cnst i src iurl i width 1 i height 1 i border 0 cnsd getElementById m appendChild i lt SCRIPT gt lt a gt lt php Displaying the body of the document print DocumentBody Displaying bottom part of the document include bottom php gt STATS_CONF gdversion The parameter sets up GD library version 2012 CN Software Ltd CNStats 4 4 User Manual e 0 GD is not set e 1 GD version 1 Xis set e 2 GD version 2 Xis set e auto Automatic definition of GD version by default For example STATS CONF gdversion auto STATS CONF code Counter code format e HTML HTML code e XHTML XHTML code The parameter influences the counter code displayed in Configuration Get Counter Code section as well as the code generated by the system when using the combined counter type For example STATS CONF code XHTML STATS CONF cnstats http path The parameter works onl
38. commended in case IIS 5 0 server is used STATS CONF redirect meta SQL requests hiding mode when it is activated SQL error data are not displayed yes the mode is enabled It is recommended to use only in emergency cases if SQL server is unstable no by default the mode is disabled STATS CONF quiet no Counter code generation mode only for combined counter type 2012 CN Software Ltd CNStats 4 4 User Manual html by default JavaScript code is generated and displayed variable JavaScript code is generated and recorded to variable Z onlyid only request unique identifier is generated and ZZ recorded to variable STATS CONF codegeneration html GD library version if 0 GD is not set VI 1 GD version 1 X is set 2 GD version 2 X is set auto Automatic definition of GD version by default STATS CONF gdversion auto Counter code HTML HTML friendly counter code XHTML XHTML friendly counter code STATS CONF code HTML The catalogue in which CNStats is installed STATS CONF cnstats http path cnstats gt 2012 CN Softvare Ltd CNStats 4 4 User Manual 5 5 1 Technotes This section is devoted to the technical questions that open principles of the system functioning installation and configuration Update from CNStats v4 1 to CNStats v4 2 Counters Work Descript
39. dministrators e MySql database name name ofthe database where tables for statistics storage will be created by the MySql server Default name is cnstats itis possible to choose any e MySal prefix for CNStats tables prefix for CNStats tables names Owing to it you can use CNStats even if your hosting provider supplied you with access to only one database e Registration domain Domain for which the register key is given or will be given e Login Login for the statistics interface e Password Password for the statistics interface Administrator s e mail E Mail for receiving CNStats errors notifications the specified address will be also used as the return address for reports sent by e mail e Save statistics for the period of period of full data storage in days 40 days by default Summary statistics is stored for the whole period ofthe site existence 2012 CN Software Ltd Installation 11 Type of the counter For detailed information please refer to Counter Types Later you will be able to change necessary data by editing config php file 6 After clicking the Next button all necessary tables will be created in the database If the database does not exist the installation script will try to create it Then the contents of the configuration file will be displayed you should create config php file in cnstats folder on the web server and insertthese data T Delete instal
40. e authorization when you install CNStats into existing software engine In such cases you may switch off CNStats authorization to avoid double authorization Default value no Example SCOUNTER disablepassword yes STATS_CONF adminemail Administrator s e mail Itis used in the following cases e Recipient address of CNStats system errors notifications provided that SCOUNTER senderrorsbymail option is enabled e Value of Sender and Return address fields in the reports sent by e mail Example STATS CONF adminemail jonhftexample com COUNTER senderrorsbymail Ifitis setup to yes then CNStats errors will be reported to the e mail set up in STATS CONF 2012 CN Software Ltd Reports Description cnsoftwarelogin parameter If no no error reports will be sent by e mail Example SCOUNTER senderrorsbymail yes COUNTER sqlwritelog Addition to the SQL requestto write in the log table Itis inserted in the SQL instruction in plain format between INSERT and the table name Note Incorrect parameter can damage the database Example COUNTER sqlwritelog DELAYED STATS CONF sqlinstructions Array of SQL instructions performed when connecting to the database server As a rule this option is used to configure localization if the database server has incorrect settings Example STATS CONF sqlinstructions SET NAMES cp1251 STATS CONF sqlinstruct
41. e Referrer address of the page from which visitors jump to the page with the advertisement referrer for the advertisement page Advertisement approximate appearance of the advertisement Unfortunately precise appearance cannot be restored however the chance that it will be close to the original one is very high Display date date ofthe advertisement display to a visitor Advertiser Google AdWords advertoser identifier e Banner size size of the banner through which jump has been performed Banner format HTML or picture Channel number number of Google AdWords advertiser channel Itis set by an advertiser in order to arrange the advertisement to the sections of his site e Resolution screen resolution e Colours number of colours e Time zone user time zone e JavaScript JavaScript enabling disabling Additional Parameters e Count per host by default do not consider repeated jumps made by one host Count per user do not consider repeated jumps made by one user e For pageview display information for all jumps Unfortunately while jumping via certain Google AdWords advertisements all the jump information is lost therefore none of Google AdWords reports can provide complete statistics These reports may be used only for generalized conception 4 8 RSS Channels RSS Subscribers RSS Channels 2012 CN Softvare Ltd as CNStats 4 4 User Manual
42. e additional menu Itis also possible to specify the report representation by means of quick filters 2012 CN Software Ltd Reports Description 51 4 9 3 Browsers The report displays information about types and versions of browsers used by the visitors of your web site By default only browsers which define unique sessions are displayed you can also view the whole list per user per host or per pageview with the help of the additional menu Besides itis possible to show hide information about browser versions in the additional menu 4 9 4 Screen Resolution The report shows screen resolution settings used by the visitors of your web site By default only those screen resolution settings which define unique sessions are displayed you can also view the whole list per user per host or per pageview with the help of the additional menu 4 9 5 Colour Depth The report shows color settings used by your visitors on their monitors By default only those color settings which define unique sessions are displayed you can also view the whole list per user per host or per pageview with the help of the additional menu 4 9 6 Operating Systems The report allows you to identify the operating systems installed on the visitors computers By default only operating systems which define unique sessions are displayed you can also view the list of OS s for users hosts or for pageviews with the help of the additional menu 4
43. e during the reported period but not earlier Information on pageviews is stored for one year Loading Speed The report displays distribution of pages loading speed time period is indicated in the first column the number of pages with the previous values in the second column the number of pages for the definite time period in the third one e Start of the counting the moment of page generation on the server End of the counting the moment of blank GIF image loading Thus you can count real page loading speed Accumulated values at the second column allow defining the number of pages loaded faster than in a certain time period 2012 CN Software Ltd Reports Description 25 42 Pages Popular Pages Popular Titles Entry Pages Exit Pages Domain Names First Level of the Site Visitors Paths Pages 404 Variables Values 4 2 1 Popular Pages The report displays the number of visits to web site pages numerically and in percentage You can quickly find necessary pages with the help of the search form at the top Search is performed bya substring Onlylines containing search phrase will be displayed in the report To view the whole report you should delete the phrase from the search form The additional panel allows you to use the following options e To show hide host name by means of the With domains Without domains items for instance With the host name http www cn software com http
44. e sequences of web site pages viewed by visitors satisfying this report column 26 Slices Purpose Slices are used for building the statistic reports for separate users groups Building of a slice is performed in Several steps e Atthe first stage a group of users is selected according to the condition set by means ofthe filter 2012 CN Software Ltd ta CNStats 4 4 User Manual e Atthe second stage all requests from the users group are selected and analysed Here is an example explaining the difference between filters and slices The field Referrer should contain the value Google All requests containing the referrer with the substring google will be picked out by the filter Upon using the filter all the subsequent requests in the reports will be discarded the reports Pageviews per User Pageviews per Host Visitors Paths will function incorrectly because information of all the users requests is required for their building The table below illustrates the situation in details Referrers Request ID User ID Pages http Wwww google ru search hl ru amp q site s tatis tics amp lr 1 1 http www cnstats com http www cnstats com 2 1 http www cnstats com ru s upport http search yahoo com search p site statistics 3 2 http www cnstats com http www cnstats com ru s upport 4 1 http www cnstats com ru support faq php http www cnstats com 5 2 http www cnstats com en order
45. er login and save it into the first custom field STATS CONF userfieldl poral userGetLogin Determine authorization flag STATS CONF userfield2 empty STATS CONF userfieldl no yes Initiate counter include once usr local www novgorod ru nv cnt php When using counter code for the sites with the non PHP contents the field values can be transferred via QUERY STRING uf1 uf2 and uf3 variables Example 2012 CN Software Ltd Technotes 83 lt CNStats begin gt lt script type text javascript gt cnsd document cnst escape cnsd title cnst cnst replace g 2B cnsa navigator appName cnsn cnsa substring 0 2 Mi 0 1 cnss screen cnspx cnsn 0 cnss colorDepth cnss pixelDepth document write lt img src http mysite com nv cnt gif1x1 php uf1 lt php print urlencode iconv windows 1251 ut 8 SNUSER username gt amp amp uf2 lt php print SNUSER auth 1 0 gt amp amp e cnss width cnss height amp amp d cnspx amp amp r escape cnsd referrer amp amp p escape cnsd location amp amp t cnst width 1 height 1 border 0 gt lt script gt lt noscript gt lt img src http novgorod ru nv cnt giflxl php 468 amp amp ufl php print urlencode iconv windows 1251 ut 8 NUSER username gt amp amp uf2 lt php print NUSER auth 1 0 amp amp c 0 width 1 height 1 border 0 alt
46. erring Servers 45 AGVertISers ERA 45 AdVertiSsIRg FOrmat S isscscscsecsscecvescecczscinscssvescdvenseseceusazesssveseiseseusvetessteranceauodcedssectascesvensasveessisceuanaedsseeeeiscsexsteteesie 46 JUMPS EISE A dueswedelavesscqssveudccdcuvecssausevsustavees 46 MEL SENSICHIIEHETSREIRERIBRTIIIIIII ILI 47 Subscribers e 48 RSS Chal Sai rie 48 RSS Re A Su SS u ia E uwaq asa sas aa EE EE siswa niya ays 49 RSEAYCEBIDBREDIAUIGEME EE Bm 49 Browsers SA A A T A A TE TETA TTE E ETE TA Agents ACCe pt L AN QUAGES iii ae PEE DI 50 BROWSERS MERO E TEE A TATA A E TT T 51 Screen Resolution ic eiii GNU A aa aeaaaee 51 Colour De Pt i REEE 51 Operating Systems 51 ROBOS rr a mitia i ini a cosecssncacesoseusventaestesecversecysads dieses a E as Ee e ED ww ia 51 10 Miscellaneous A a 52 Curtentiy Online ee 52 View Log 11 Configuration Filters Databas SiZ M 56 Database Management 57 EXpOrtilin pee 58 2012 CN Software Ltd 4 CNStats 4 4 User Manual Data Dictionaries i n XU ETSI EDRECCInCII T Report via Ema iaa D Geographical Database Ix Te LEHRER DLP AO A EE List o
47. f Config php Parameters u a Sas Wq Reve h na eS ora ro pawa saa sss 62 Part V Technotes 78 1 Update from CNStats v4 1 to CNStats Vd Z ooococooncconnccconncoocncnnonccnnnnnnnnnnnnnnnnnnnrnnnnernnnnrnanennnns 78 2 Counters Work Description ess uu sted cece ons ceed pero lil ra iris mia 79 2012 CN Softvare Ltd 6 CNStats 4 4 User Manual 1 Introduction CNStats is a flexible and versatile system intended for accumulation and analysis of the site attendance Statistics CNStats suits to upcoming projects perfectly There are more than 50 reports available in the system The system is easy to install and to set up it allows counting all the visitors of your web site both humans and robots All visits data is stored at your server which meets safety and confidentiality requirements At the moment there are two editions of CNStats CNStats STD CNStats Standard and CNStats PRO CNStats Professional General denomination of the product CNStats will be used in the documentation sections describing the functions equal for both editions CNStats STD and CNStats PRO are based on the popular and time proved system for site statistics analysis and accumulation CNStats CNStats reliabilityand convenience together with a new functional and new support level provide reliable and qualified tool for professionals aimed ata result which appreciate their time and prefer to use only brand new business solutions CNStats PRO is a pro
48. fessional system for accumulation and analysis of the site attendance statistics with a large reserve of reliability and functionality CNStats STD is a flexible and versatile system intended for accumulation and analysis of the site attendance Statistics CNStats STD edition suits for most projects 2012 CN Softvare Ltd 3 CNStats 4 4 User Manual 2 2 1 Installation System Requirements Recommended Installation Procedure Installation Procedure Updating Old Version of CNStats Counter Types Visitors Counting Concept Slices System Requirements e PHP 4 0 6 and higher e MySql 4 1 and higher Additional requirements only for CNStats PRO Perl 5 DBI e Crontab or any other task planner Statistics can be viewed with any web browser CNStats Efficiency CNStats efficiency and velocity depends directly upon MySql database server productivity CNStats processes 150 thousand exposures per day on a dedicated server of average efficiency without overload Note CNStats PRO possesses increased efficiency and reliability due to new technology of data counting hence the specific system requirements for PRO edition You should test CNStats efficiency before purchasing CNStats Requests to MySql While downloading the pages with the installed counter code CNStats requests MySql database The requests quantity during one page download depends on CNStats version and the selected counter type There are
49. files contain counter code and are enabled from the web sites If you delete these files you will evidently get error messages on the web site 5 Copy new files instead of old ones 6 Log in CNStats interface The installer will launch Follow the installation instructions up to the successful completion of the installation process 7 Check the STATS CONF sqlinstructions option If it exists and contains instructions with strict specification of the encoding then you should delete these options For example the following strings should be deleted STATS CONF sqlinstructions SET NAMES cp1251 STATS CONF sqlinstructions SET CHARACTER SET cp1251 8 Delete the installer install directory 9 Log in CNStats interface enter new license key You can getfree trial key at official site and the commercial license key at members area 10 Enable CNStats by deleting STATS CONF disabled yes option form the config php file 5 2 Counters Work Description Counters of Site Usage Statistics Counter for the site written in PHP consists oftwo parts The first partis initiated directly from the PHP script by php include path to cnstats cnt php By default this code stores most information about the request into the CNStats database and outputs JavaScript code onto the web site page This JavaScript code initiates the second part of the counter The second counter part for the sites writte
50. h additional information Thus you will be able to track a visitor navigation on your site You can also use Report option for convenience to the right The countryis identified only in case the country database has been loaded For details please refer to Countries report Aliases You can specify the alias for each IP address Optionally List of aliases In this case the corresponding aliases will be displayed instead of IP addresses in all CNStats reports In IP Address report there is an option to show only those IP addresses that have aliases The list of aliases can be exported for further modifications in Microsoft Excel or OpenOffice Calc You can use aliases to monitor company staff activity on the corporate site You can determine the country only in case the countries database has been downloaded For more information see Countries report 2012 CN Software Ltd 34 CNStats 4 4 User Manual 4 4 2 4 4 3 4 4 4 Networks This report shows the number of visits from a certain network for instance a corporate network city network or country network This report can be used to analyze popularity of the city web portal among different ISP in the city List of sub networks can be set up using List of sub nets option in the additional menu The number of added networks is limited by the length of mysql request Languages The report allows to identify the language configured in the visit
51. he code for counter displaying and the code for accumulating statistics CNStats API When the counter is initiated you can transfer additional information with it RSS Channel Flag GLOBALS CNSTATSRSS RSS channel flag is used if the counter code is initiated via the RSS channel If the flag is setto yes then this request will be present onlyin the report belonging to the RSS channels block Example lt php ob start Set RSS channel flag SGLOBALS CNSTATSRSS yes Initiate counter include once usr local www novgorod ru nv cnt php Delete JavaScript code generated by the cnt php counter This code may affect the RSS file integrity ob end clean gt Page 404 Flag GLOBALS CNSTATS404 Page 404 flag is used if the counter code is initiated from the page 404 If the flag is set to yes then this request will be present onlyin the reports Pages Popular Pages 404 and Referrers Links to Pages 404 Example lt php Set page 404 flag SGLOBALS CNSTATS404 yes Initiate counter include once usr local www novgorod ru nv cnt php When using counter code for the sites with non PHP contents page 404 flag can be transferred via is404 variable in QUERY STRING string Page Title GLOBALS CNSTATS TITLE Ifthe site engine stores the page title in PHP variable then this title can be transferred directly to CNStats 2012 CN Software Ltd amp C
52. he help of COUNTER timeoffset option If statistics for some days is still lost we recommend you to change the hosting provider Repair Database This operation is intended for restoring the database operability in case of failures caused by incorrect functioning of the file system or MySql As a rule such errors occur because of insufficient disk space or emergency shutdown of the server Optimize Database Size You should perform database optimization in order to increase MySql efficiency and to free disk space from deleted records record deletion does not always free space in MySql This operation should be performed after deletion of old days from the statistics see below Delete Old Days from Statistics 2012 CN Software Ltd s CNStats 4 4 User Manual 4 11 4 4 11 5 This operation is performed automatically once a day at midnight In case you d like to free space immediately after changing the option SCOUNTER savelog then you may delete the old days statistics manually anytime To physically free space after this operation you should optimize the database see above Export Import At the moment export import operations are implemented in the testing mode You can use them only for acquaintance Export In this section you can export the attendance log table to one ofthe following formats 1 CNStats Log the attendance log table is exported completely 2 Apache Log only the following d
53. hmod 700 path to your site cnstats reports cnstats midnight pl chmod 700 path to your site cnstats reports cnstats night pl 15 Add the following tasks to the task planner for example crontab 0 O path to your site cnstats reports cnstats midnight pl 18 0 path to your site cnstats reports cnstats night pl Note Perl script cnstats midnight pl should be executed exactly at midnight it does not make vast amount of calculations and almost does not overload the server Perl script censtats night pl should be executed right after cnstats midnight pl but it may load the server therefore it is recommended to run the script at the time of minimum workload ofthe server As a rule it is 3 5 a m In the given example cnstats night pl is run at 0 18 a m itis the optimal time 2012 CN Software Ltd 12 CNStats 4 4 User Manual 2 4 2 5 Updating Old Version New version of CNStats are issued 2 4 times a year CNStats installer automatically detects the previous version of CNStats and consequently updates it to the latest version Such a consequent update is possible only if yu have CNSats v2 7 or higher installed Update from the older versions is not supported In case any questions arise concerning the update process please contact us at support cn software com Updating Procedure 1 Disable CNStats using STATS CONF disabled yes option in config php file 2 Delete files of the old version except config php
54. http www cnstats com en order 6 2 http www cnstats com en download php http www cnstats com ru support faq php 7 1 http www cnstats com members http www cnstats com en download php 8 2 http www cnstats com en support After the filter has been applied only one request will be left 2012 CN Software Ltd Installation 15 Referrers Request ID User ID Pages http Avww google ru search hl ru amp q sitets tatis tics amp lr http www cnstats com Unlike the filter after the slice has been applied all requests from the user 1 will be left Referrers Request ID User ID Pages http Avww google ru search hl ru amp q sitets tatis tics amp lr 1 1 http Avww cnstats com http www cnstats com 2 1 http www cnstats com ru support http www cnstats com ru support 4 1 http www cnstats com ru support faq php http www cnstats com ru support faq php 7 1 http www cnstats com members Thus when using the filter the depth will be of 1 page which is incorrect When using the slice the result is correct 4 pages To create a slice you should selecta filter as a basis atthe drop down menu of Slices tab The slice name will be displayed atthe Slices tab Time period ofthe building process is indicated for each slice If time period is changed then the slice is rebuilt automatically 2012 CN Software Ltd Viewing Statistics 47 3 Viewing Statistics The s
55. ion Update from CNStats v4 1 to CNStats v4 2 There are two major changes in CNStats v4 2 that can make the process of upgrading from the older versions more complicated The update from v4 1 to v4 2 differs from the standard update procedure Location of Geographical Databases Changed In version 4 2 support of two new geographical databases IP2Location and CNGeolP5 was added to the already existing one of CNGeolP MaxMind GeolP and MaxMind GeolPCity There are five supported geographical databases now that is why they are located in a separate directory now at cnstats geo Itis strongly recommended to make a backup copy of the available geographical databases before updating CNStats Install CNStats according to these instructions and place the geographical database back to the new directory CNStats and Database Encoding Changed Beginning with version 4 2 CNStats works in UTF 8 encoding Other encodings are not officially supported although they are not forbidden In case your site supports other encoding thatis not critical since these are different applications interacting via addressing to the counter where any encoding is supported The encoding change may affect the update process When switching to UTF 8 some algorithms have changed cardinally as well Moreover the correct update depends on configuration of PHP and MySql server In the worst case scenario when all data that depends on encoding is lost you can lose pages
56. ions SET CHARACTER SET cp1251 STATS_CONF slow_reports_memory_limit Memory volume limit for slow reports There are two of them Entry Pages and Visitors Paths If integeris used the value is measured in bytes Itis possible to use abbreviations K for kilobytes and M for megabytes Example STATS CONF slow reports memory limit 32M STATS CONF slow reports time limit Time limitfor slow reports seconds There are two ofthem Entry Pages and Visitors Paths 2012 CN Software Ltd e CNStats 4 4 User Manual Example STATS CONF slow reports time limit 1800 STATS CONF hello string The parameter sets up text string which is displayed in the login dialogue HTML code may be used The string is blank by default Example STATS CONF hello string To see the statistics you should use login lt B gt guest lt B gt and password lt B gt guest lt B gt COUNTER timeoffset this function is working in test mode Server time shift in seconds Itis setifthe server where your web site is running is located in the different time zone Example COUNTER timeoffset 1800 COUNTER HTTPheaders Array of additional HTTP headers sentto the client in case the following counter types are used Combined e GIF 1x1 e PNG 88x31 One can setup additional Cookies language P3P data and other information passed through HTTP headers with the help of this
57. l folder from the server 8 Indicate the path to the installed program in the browser for instance http yours server com cnstats Select CNStats interface language from the pop up menu then enter E Mail and password which you have specified during installation the application s main window should appear in the browser 9 Get the register key at members area for licensed version or at a free register key page for a trial usage 10 Enter the obtained register key into the corresponding field at the registration page 11 Further you should get the statistics code mandatory and the counter code optionally from the menu section Configuration gt Counter code and install it into all web pages of your web site For detailed information about types of counter code please refer to Counter Types 12 Open any web page where you have installed the code Check the correctness of the installation visually 13 Enter menu section Miscellaneous gt View log Make sure that your visit has been counted and the system has started accumulating statistics The following installation steps should be performed only for CNStats PRO edition 14 Set rights for files cnstats reports cnstats midnight pl and cnstats reports cnstats night pl These files should be run bya task planner for example crontab These files sould not be run by outside visitors In Unixsystems these rights are usually set with the help of chmod command c
58. n cnstats server com and STATS CONF ensoftwaredomain parameter in config php file should be setup as follows STATS CONF cnsoftwaredomain cnstats server com 4 12 Settings CNStats keeps all settings in the database and config php file The settings are distributed by the following features Database e Design templates these settings predefine the design of CNStats reports e Localization language settings date format These settings are edited in the Configuration section config php e Mandatory settings e One pass settings configuration options which are set up during the installation by the administrator e Critical settings settings which are not stored in the database in order to increase velocity of the system performance 2012 CN Softvare Ltd 62 CNStats 4 4 User Manual 4 12 1 An empty config php is created manually in cnstats directory The file name should be in lower case The installation script creates contents for config php at the end ofthe installation procedure which should be copied to the created file cnstats config php Note Do not insert ANY symbols before and after including spaces line breaks carriage returns You should use a text editor for config php editing In case any questions arise concerning CNStats settings please contact us via http www cn software com en contacts List of config php Parameters List of config php Parameters
59. n in PHP is initiated as an image via HTML tag img src cnstats cnt combined php gt The second counter part interacts with Cookies determining and saving the following information into the database 2012 CN Software Ltd so CNStats 4 4 User Manual e Uniqueness and identifier of the user e Uniqueness and identifier of the session e HTML page title retrieved from the HTML tag TITLE e Screen resolution and color quality e Speed ofthe page loading e Determining that the request has been done not by a robot Itis important that the output of the first part of the counter is not suspended by the site engine otherwise the second part of the counter will not be initiated and the request will be countered as one done bya robot In case there is no way to insert the counter code to the place where the code can be initiated then use the option STATS CONF codegeneration to place two code parts into different places of the web site engine Counter for the sites with non PHP contents is a bit simpler The counter is a JavaScript code which using cnt gif1x1 php image adapter initiates the main counter cnt php The adapter retrieves additional information from QUERY_STRING and passes it to the main counter Below is the list of data that is processed and transferred by the adapter e Uniqueness and identifier of the user e Referrer in case referrer is not defined then it can be defined by the main counter e U
60. n process Click the Regenerate button Itis strongly recommended to run regeneration during the hours when the server is less loaded Information about enabled geographical database In this table the information about the currently enabled geographical database is displayed The following parameters are shown type and file of the database name of the database in use API file size of the data file and date of the data file creation Registration The registration key is used for CNStats registration There are two ways of getting it 1 To buy the license registration key 2012 CN Software Ltd Reports Description st 2 To obtain free trial registration key Only for CNStats STD License Registration Key This key can be obtained at members area The keyis unique for each license You can use one key only once Trial Registration Key Free registration key can be obtained on this web page The key will be valid for 15 days from the momentit has been received Only one trial key can be used at a domain Checking Registration Key A domain at which CNStats is located should match the domain for which the trial key has been given This domain should be specified at config php file at STATS_ CONE cnsoftwaredomain parameter Example In case you enter CNStats administrative interface at www cnstats s erver com enstats or at cnstats server com cnstats then the registration key should be obtained for the domai
61. nd robots Robots are search bots various site checkers etc Robots are singled out with the help of Robots data dictionary If a visitor s User Agent record appears in this dictionary then the visitor is considered as robot otherwise he is counted as a user Users are those who do not belong to robots Therefore data dictionary is the explicit identifier for defining a visitor as a robot or as a user Users These are visitors which execute java script counter code and download a blank image Upon using Java Script counter types all visitors are defined as users Unique Users Unique users are defined in various ways according to the counter type When the code for PHP pages is chosen for a counter then a user IP address considered unique if he didn t download the site pages for more than an hour In case other counter codes are used then cookie is enabled which expires at 23 59 59 As long as cookie is enabled the user is not counted as a new one Hosts Pageviews and Sessions Pageview downloading of any page of the site with embedded counter code Host IP address from which request to the site pages is defined There are Pageviews Hosts and Sessions columns in the reports e Pageviews the number sum of all pageviews satisfying to the requirements of this column line Hosts the number of unique non recurring IP addresses satisfying to the requirements of this column line Sessions th
62. niqueness and identifier of the session e HTML page title retrieved from the HTML tag TITLE e Screen resolution and color quality This code does not count requests from the robots since itis initiated when the image is loaded via JavaScript code On the one hand itis a disadvantage on the other hand an advantage because you can take the load off the statistics server and reduce the size of the database In fact robots can generate large number of requests ata time Both counter types display invisible image of 1x1 pixel size In case you want the counter image be visible you should use one of the codes for displaying counters Counters for Displaying Statistics Counters for displaying statistics are not counters since they do not accumulate statistics instead they display images with the site usage stats values There are two such counters in CNStats e cnt show php displays 88x31 image by default that shows total number of users number of users today number of hosts today 2012 CN Software Ltd Technotes 81 e cnt rss php number of requests via RSS channels This code apart from displaying statistics generates the report RSS Channels Subscribers once in 24 hours If you install this code onto the site then you will not need to build this report manually If you install only the code for displaying counters there will be no statistics If you want to display the counter you should install both t
63. nloading e P visitors IP address e URL URL of the requested page e Referrer address of the referring page Itis possible to view detailed version of the report for the most parameters with the help of quick filters 4 11 Configuration Filters Database Size Database Management Export Im port Data Dictionaries Access Management Report via E mail 2012 CN Software Ltd Reports Description 55 Geographical Database Registration 4 11 1 Filters Filters allow customizing the reports representation according to your requirements Beside the data display convenience filters allow detailing the reports according to your needs e If you use CNStats for several sites you may generate reports for each of them separately e Anyreportcan be generated for a particular country or a city for instance only for Russia e Anyreportcan be generated for users working with Opera browser etc e Anyother samplings in various combinations Types of Filters There are the following types of filters e Common the filters present itself one or more conditions united by the same logic and or e Temporary there can be only one temporary filter in the system Upon logging off the filter is deleted automatically e By data dictionaries standard set of filters These filters cannot be deleted or changed The filters are generated on the basis of data dictionaries therefore itis possible to change filters con
64. no request is performed during a year the ID token will be lost and this user will be counted as a new one in case of visit if any In case a user has not visited the site for a period less than a year then he will be considered as a repeated visitor of your site Users with disabled Cookies are not displayed in this report 2012 CN Software Ltd 4 5 2 Reports Description Phrases Leading to Goals Purpose The report displays a list of search phrases by means of which the site visitors achieved a certain goal The list of goals is specified at Tracing Goals Settings The term goal can imply payment for goods registration ata site message sending etc The reportis similar to Sources Leading to Goals with the only difference that search phrases are displayed instead of referrers Additional Parameters Drop down Menu Additional parameters table consists of two parts 1 Alistof goals there is total number of users having achieved the goal next to each item of the list 2 Report generation logic options You should choose goals for which search phrases are to be displayed in the goals list In case there is more than one goal you can choose one of the following logics of the search phrases displaying e Consider users having achieved at least one goal display search phrases which helped your visitors to achieve atleast one goal of the chosen ones e Consider users having achieved all the chosen go
65. nsider visitors which viewed only one page ofthe site Entry pointis atthe same time exit point for this kind of visitors As a rule these visitors come to the site accidentally for instance by making an incorrect request in the search system Exit Pages Exit points are pages on which visitors stop browsing and leave your web site Additional Options 2012 CN Software Ltd Reports Description Consider all by default consider all visitors of your site e Exclude random visitors do not consider visitors which viewed only one page of the site Entry pointis at the same time exit point for this kind of visitors As a rule these visitors come to the site accidentally for instance by making an incorrect request in the search system 4 2 5 Domain Names The report allows to evaluate popularity of the domain names for your web site for example http www host com http forum host com http host com http new host com Additional Parameters Count per host do not consider repeated visits of the domain name pages from one and the same host Count per user do not consider repeated visits of the domain name pages from one and the same user e Count per pageview by default display the domain names of all viewed pages Count per session exclude repeated visits from one and the same domain during one session e Consider www by default consider domain names www
66. ogle AdWords Clicking on the icon displays the list of your site pages to which jumps have been performed entry pages Additional Parameters e Count per host by default do not consider repeated jumps made by one host Count per user do not consider repeated jumps made by one user e Count per pageview display referring servers for all jumps Unfortunately while jumping via certain Google AdWords advertisements all the jump information is lost therefore none of Google AdWords reports can provide complete statistics These reports may be used only for generalized conception 4 7 3 Advertisers The report is available only in CNStats PRO The report displays the list of identifiers of advertisers from whose sites jumps have been performed through your advertisements Google AdWords Clicking on the icon displays the list of advertisers site pages from which visitors jumped to your site referrers 2012 CN Softvare Ltd s CNStats 4 4 User Manual 4 7 4 4 7 5 Additional Parameters Count per host by default do not consider repeated jumps made by one host e Count per user do not consider repeated jumps made by one user Count per pageview display the advertisers identifiers for all jumps Unfortunately while jumping via certain Google AdWords advertisements all the jump information is lost therefore none of Google AdWords reports can provide comple
67. or s OS The language is identified with the help of the Accept Languages field of the HTTP request see the Accept Languages in the System section Cities The report shows cities your site visitors are from You should use the database of cities and countries for the report to work We recommend you to purchase CNGeoIP module The cities your website visitors have come from are displayed on the flash map on the report page Also you can view the cities using Google Maps on the second tab By default the Cities report displays flash map To make Google Maps your default map select Yes on the Configuration Program Settings page for the option Display Google Maps by default instead of the built in Flash map Note CNStats PRO automatically defines countries and cities due to the built in module CNGeolP If you are not satisfied with the accuracy of the CNGeoIP module for some reasons you can use the cities database of MaxMind company MaxMind GeolPCity Database Installation CNStats is compatible with the GeolPCity database www maxmind com The following steps should be fulfilled for correct functioning Purchase GeolPCity database e Unpack file Geo PCity dat into the cnstats geoip directory There is an interactive world map in the information field with indication of the cities the cities list can be viewed by clicking on a country name The point size on the map is built as follows 2012 CN Software Ltd Rep
68. orts Description 35 Point Size Pixels Number of Visits 1 1 to 5 2 6 to 10 3 11 to 100 4 101 to 1000 5 1001 to 10000 6 10001 to 100000 7 more than 100001 4 4 5 Countries This report shows the countries your web site visitors are from You should use the database of cities and countries for the report to work We recommend purchasing CNGeolP module Note CNStats PRO automatically defines countries and cities due to the built in module CNGeolP If you are not satisfied with the accuracy of CNGeoIP module for some reasons you can use the database of MaxMind company MaxMind GeolPCity Database Installation CNStats is compatible with countries database of GeolP www maxmind com The following steps should be fulfilled for correct identification Download the database direct link from the official GeolP web site e Unpack it into the cnstats geoip directory File name should be GeolP dat The report builds an interactive world map highlighting countries where majority of your visitors live The list of languages supported for these countries can be viewed by clicking on a country name 4 5 Tracing Goals Sources Leading to Goals Phrases Leading to Goals Goals Achievements List Cost 2012 CN Software Ltd 36 CNStats 4 4 User Manual 4 5 1 Settings Sources Leading to Goals Purpose This report displays the list of the most efficient referrers Areferrer is considered efficient in case its visitor
69. osition The system will display a filter creation form select the option Filter type Temporary filter enter the filter name select the report to pass over after the filter creation and then click the Go to button Creating Combined Filters Combined filters allow combining the existing common filters To do it you should create a condition using common filters and combine them by means of AND and OR operators To identify com mon filters you should take their ID the number in the left column An example of the combined filter condition 1 OR 3 AND 4 There are the following negative identifiers used for filters by data dictionaries e 21 Exclude jumps from search systems e 22 Exclude jumps from ratings e 23 Exclude jumps from catalogues e 24 Exclude jumps from popular servers e 3 Exclude known robots e 4 Exclude known operation systems e 6 Exclude known browsers In case any questions arise concerning filters setting please contact us at http www cn software com en contacts Database Size This is an auxiliary report which provides information about the changes of CNStats database size This information allows you to select optimal period for which the statistics should be saved There is a chart in the upper part of the report showing the dependence of database size on the date The table under the chart has the following fields 2012 CN Software Ltd 4 11 3 Reports De
70. quency The report displays the statistics on users recurrence to the site Users are considered returned in case they 2012 CN Software Ltd z CNStats 4 4 User Manual 4 1 7 4 1 8 4 1 9 have notloaded any site page for the last 15 minutes The report also shows time periods during which users returned to the site as well as total number of recurrences Reach The Reach report allows you to count unique users of the web site for the specified period of time Once the reportis generated the following results are displayed e Time interval the predefined period of time Time interval length the length of the predefined period in days up to the seconds Impressions number of page views for the specified time period e Users number of users who visited web site within the specified period of time e Reach amount of unique web site audience counted within the specified period of time including percentage in relation to number of all users counted within the same period of time You can apply filters and slices to the Reach report Old New Visitors The report shows percentage of users visiting your site more than once All users are divided into two groups e Old visitors users who have already loaded at least one page on your site before the reported period and who also loaded at least one page during the reported period New visitors users who have loaded pages on your sit
71. rom Ratings Jumps from Popular Sites Jumps History Search Phrases Search Links Pages Found Partners Links to Pages 404 4 3 1 Referrers The report displays pages where visitors come to your web site from In fact these pages contain links to your web site You can find necessary pages quickly with the help of the search form at the top The search is performed by a substring Only lines containing the search phrase will be displayed at the report To view the complete report you should delete the search phrase from the search form In case a referrer address contains a search phrase then it will be displayed below the address By default the report shows only pages where unique sessions came from however itis possible to view the whole list per user per visitor new host or per pageview with the help of the additional panel You can view the list l of the most popular addresses of your site pages for each referrer as well as specify the report details by means of filter creation buttons HI You can also build a chart of daily jump dynamics for each referrer To perform this you should select required pages and click the Rebuild Chart button As in all the other reports here you can use permanent filters for sampling necessary data from the report For example you can create a filter excluding jumps from pages of your own web site or search engines Example of the list of excluded pages 2012 CN Softvare
72. scription e Date e Database size on the current date Changes from the previous day the size growth is marked red the reduction is marked green Usuallythe database size becomes stabilized the chart is transformed into a line after counting the statistics for a time period defined in a storage period Database Management The section is intended for CNStats database management Database management operations may take a lot of time If you are not sure that you have right to launch long working PHP scripts then you should execute these requests manually by means of database management application It may be MySql console client or special applications such as phpMyAdmin CNStats will tryto increase time execution of PHP script this time is setup bymeans of STATS CONF slow reports time limit option in the config php file Unfortunately script execution time increasing may be forbidden bythe server administrator You can perform the following options in this section Rebuild Attendance Statistics by Days Statistics rebuilding is usually required in case statistics for one or more days is absent the so called lost days As a rule such statistics accumulation failures are related to complete or partial server inoperability Note You should not perform this operation too often In case statistics data for certain days remains absent then you should postpone midnight accumulation for several minutes It can be done with t
73. ses Requirements e Signal strings should be set for the customers e Prices and mode of advertising sites identification should be set Functioning Identification tokens are chosen for users who fulfilled a purchase with the help of signal strings Then an efficient referrer is found for every customer the referring page by which he came to the site for the first time Alljumps from advertising sites are selected Calculation for everyjump is performed Costof each customer from the current advertising site is calculated from the list of efficient referrers Finally average and total values are calculated for all advertising sites CNStats assigns a unique ID token to every visitor at his first visit This information is stored in Cookies in the course of one year beginning from the last access to your web site O 2012 CN Softvare Ltd CNStats 4 4 User Manual 4 5 5 Therefore if no request is performed during one year period the ID token will be lost and this user will be counted as a new one in case of visit if any In case a user has not visited the site for a period less than a year then he will be considered as a repeated visitor of your site Users with disabled Cookies are not displayed in this report Terms customer and purchase are used in a very broad sense These may be users registered on your forum Any user who performed a certain action is called customer for short
74. site ru and site ru as different domain names e Ignore www consider domain names www site ru and site ru equal domain names bring such domain names to site ru mode 4 2 6 First Level of the Site The report allows to view most popular sections for most web sites for example cnstats cncat cnsearch pro download xhtm All the symbols following the second are hidden 4 2 7 Visitors Paths This report allows you to define the most popular sequences of pageviews Sometimes it can be only one 2012 CN Software Ltd z CNStats 4 4 User Manual 4 2 8 4 2 9 4 3 page The path is considered unique if only one visitor followed it during a certain period of time In this case you can get additional information about this visitor The report is quite complicated and requires time and memory for calculation Maximum calculation time is limited 10 minutes by default This value can be changed with the help of STATS CONF slow reports time limit option for example STATS CONF slow_reports time limit 1200 20 minutes or 1200 seconds Maximum memory size depends on PHP settings Default value is 8 Mb This value can be changed by means fSSTATS CONF slow reports memory limit parameter for example STATS CONF slow reports memory limit 64M For detailed information concerning memory limits please refer to PHP official web site You can also set up additional par
75. tatistics window is divided into three parts e Menu panel contains list of reports split in blocks e Information field contents of the report e Additional panel contains the reports additional information These data is subdivided into permanent for all types of reports date and time selection user manual report description context help report generation time and temporary depending on a report type various display settings etc Logging in Restoring Password Exporting Reports 3 1 Logging in To login you should enter the login and the password which have been specified during installation In case the entered data is incorrect you will be redirected back to the login form CNStats uses cookies for authorization Possible reasons for authorization failure may be as follows Invalid login e Invalid password The additional option Remember me on this computer allows to skip login procedure every time you enter the system Note This option should be used only for computers to which no one else could gain access except you Authorization Troubleshooting In case CNStats redirects you back to login form without any explanations then you should check the following browser and system settings 1 Your browser should support cookies all modern browsers support it Internet Explorer Mozilla FireFox Opera Netscape Konqueror etc 2 Cookies should be enabled 2012 CN Software Ltd ow
76. te statistics These reports maybe used only for generalized conception Advertising Formats The report is available only in CNStats PRO The report displays the list of formats of advertisements through which visitors jumped to your site Clicking on icon displays the list of the advertiser s site pages from which visitors jumped to your site referrers Additional Parameters e Count per host by default do not consider repeated jumps made by one host Count per user do not consider repeated jumps made by one user e Count per pageview display advertisements formats for all jumps Unfortunately while jumping via certain Google AdWords advertisements all the jump information is lost therefore none of Google AdWords reports can provide complete statistics These reports may be used only for generalized conception Jumps List The report is available only in CNStats PRO The report displays the list of jumps to your site through your advertisements Google AdWords The following data is displayed for each jump e Date Date of jump to the page of your site e IP IP address ofa visitor jumping to your site through the advertisement e Proxy proxy server address ofa visitor jumping to your site through the advertisement URL with a banner address ofthe page at which the advertisement have been placed referrer for 2012 CN Software Ltd Reports Description pages of your site
77. tents on the spot upon updating data dictionaries e Combined these are combination of common and data dictionary filters Combination logic may be any Creation of Common Filters 1 Select Filters section in the Configuration group filters list and creation form will be displayed in the information field 2 Enter the required name into the Filter name field and click the Create button the filter will be saved in the database and added to the list You can also create a filter on the basis of the existing ones all the conditions of the existing filter will be copied into a new one To customize a filter you should select it with the mouse pointer and specify all the settings with the help ofa drop down list To change a filter name you should double click beside its name with the mouse pointer 2012 CN Softvare Ltd s CNStats 4 4 User Manual 4 11 2 To delete a filter you should click LX button to the right of its name in the list Fast Creation of Common Filters To create a common filter on the spot you should click XI button to the left ofthe selected position The creation form will be displayed in the information field select the option Common filter enter the filter name and click Save or Go to depending on whether you would jump to other report or stay in the current one Creating Temporary Filters To create a temporary filter in the report you should click Hi button to the left of the selected p
78. ters e Count per host do not consider repeated jumps made by one host 2012 CN Software Ltd Reports Description 31 Count per user do not consider repeated jumps made by one user e Count per session by default exclude repeated jumps during one session e Count per pageview consider all jumps 4 3 4 Jumps History The report may also be considered as Dynamics of jumps from popular servers For CNStats STD The report allows tracking changes in number of jumps from popular servers The list of popular servers can be viewed in the Configuration Data Dictionaries section This report requires prior calculations If there are enough data in the log table to build it then the Prepare Report button appears By clicking it you initiate calculations for the report it may take some time The whole report will be not recalculated on the next request only new data will be processed To view the report you should select the required servers and click the Show button You can select no more than three servers For CNStats PRO The report allows tracking changes in quantity of jumps from popular servers daily dynamics The list of popular servers can be viewed in Data Dictionaries section To make a popular server available for selection at least one jump from this server for the last 30 days is required To view the report you should select the required servers available ones and then click the Displa
79. the server Note We strongly recommend renaming cnstats folder with the name that does not contain frequently used words for website counters and stats recording systems Thus you will avoid content blocking systems such as firewalls and antivirus programs For example some versions of Kaspersky antivirus blocks access to all addresses containing cnstats cnt counter stats These are poor words for the directory with the statistics system installed Such names as mike stats mstat s mysite and so on are fine Further in the manual we will still use cnstats for the statistics folder Note CNStats can function in any directory or even in the server root The directory structure should be as follows 2012 CN Software Ltd 10 CNStats 4 4 User Manual root directory of the web site o cnstats graph img lang manual _funct php indexphp 4 Run installation script by indicating install index php location in the address box of your browser for instance http yours server com cnstats install As a result a dialogue box will appear on the Screen 5 Enter the following data e MySal server login password data required for the MySql server connection The fields Server Login and Password are filled in with standard values localhost root and blank password corres pondingly by default Enter your own data or data given by your hosting providers or database a
80. the the components and average values display The diagram scale can be changed using the scroll bar at the bottom ofthe diagram 4 1 2 Pageviews per Host The report displays quantity of hosts from which definite number of pages has been viewed for the given period of time In addition the report shows average number of pages viewed per host 4 1 3 Pageviews per User The report displays quantity of users having viewed definite number of pages for the given period of time Besides the report shows average number of pages viewed per user 4 1 4 Time Spent on Website This report counts the distribution of visitors bytime spent viewing web pages Calculated distribution is displayed in the main report table Visitors who viewed only one web page are not displayed in the main report table Apart from the main table there is also information on average time spent on website number of visitors who viewed only one web page total number of visitors and percentage of visitors who viewed only one web page Note In this report visitors who viewed only one web page of the site are listed in a separate group since it is impossible to track time spent on website for them 4 1 5 Sessions per User This report allows you to collect information on the sessions length pages being viewed per userfor anytime interval The report also displays average depth of the pageviews per user You can apply filters an slices here 4 1 6 Return Fre
81. titles filters names and cities names All the other statistics does not depend on encodings and will be safe even in case of incorrect update Cities names can be fully restored using Configuration Geographical Database Regenerate if geographical database is enabled In case after you regenerated information about cities and countries new cities still appear in wrong encoding wait until 00 00 a m Cities in wrong encoding can be retrieved from the cache Thatis why it is recommended to regenerate information about cities and countries the next day after update Updating CNStats 4 1 to CNStats 4 2 Update procedure 2012 CN Software Ltd Technotes 79 1 Make a backup copy of the files just copy CNStats files into the backup folder 2 Make a backup copy of the database for example using mysqldump 3 Disable CNStats using STATS CONF disabled yes option in config php file This option is new in version 4 2 Earlier CNStats versions will ignore it It will launch after you copy the files from the new version distribution kit and place them instead of old ones If you do not enable this option the error messages can appear on the web site in case you use code for PHP sites 4 Delete all CNStats files except config php cnt php you delete config php file then you will not be able to start update process This file stores information which database contains previous version for the installer cnt php
82. tly then you will have to disable it Example STATS CONF disable shutdown function yes Example of config php php License domain It should match the register key domain STATS CONF cnsoftwaredomain cnstats com SQL server software So far only MySql is supported STATS CONF sqlserver MySql 2012 CN Software Ltd CNStats 4 4 User Manual Name of the database where CNStats stores all data Names of CNStats tables have STATS CONF sqlprefix prefix so it is possible to use CNStats even if your hosting provider granted you access only to one database STATS CONF dbname my cnstats CNStats tables prefix STATS CONF sqlprefix cns3 Database server address As a rule it is granted by the hosting provider STATS CONF sqlhost db12c pair32 com Database server login You must have rights for creation and deletion of database tables for correct functioning of CNStats These rights are usually granted by the hosting provider STATS CONF sqluser mystats 2 Database server password It may be blank often for root users As a rule it is granted by the hosting provider STATS CONF sqlpassword 677conduge It sets period of complete statistics storage per days The longer the period the more space is required for the database The database size influences the system performance it slows down with larger database
83. tor came to One of the search phrases the phrase which caused one ofthe jumps By default the report shows only pages where unique sessions came from however itis possible to view the whole list per user per host or per pageview using the additional panel Besides you can view referring pages for each address and for each search engine in this report Itis also possible to specify the report representation by means offilters creation button Partners This report is similar to the Jumps from Popular Servers set Besides you can view update or delete your partners list with the help ofthe Partners list option on the additional panel For example if you exchanged links with http www linksite com you can add two records to this report e Web site URL http Awww linksite com Name LinkSite e Web site URL http linksite com Name LinkSite When you accumulate more than 5 partners this report will show you which the most advantageous ones Links to Pages 404 The report displays pages from which users pass over to non existent pages of your site Actually these are pages containing links to non existent pages This report works in the same way as is the Referrers report You should set up a counter code for 404 pages at 404 page for correct displaying of the report The counter code can be obtained via Configuration Counter Code The web server generates an error 404 and passes it to the
84. value 40 Example COUNTER savelog 60 You can increase database size at any time Note Do not set up too long period 30 60 days is enough for most web sites You can decrease database size at any time Records are deleted at midnight Note Some of your database settings may not allow decreasing database size To decrease database size run sql table optimization by command OPTIMIZE TABLE cns log COUNTER type mandatory parameter Counter type 0 GIF 1x1 e 2 PHP Include e 3 Combined PHP Include GIFx1x1 For more information please refer to Counter types section The value 1 is notused starting with the version 3 0 COUNTER excludeip SCOUNTER excludemask List of excluded IP addresses and networks Itis possible to setup one or several ranges It should be setup 2012 CN Software Ltd CNStats 4 4 User Manual in couples IP address first then network mask Example For a single address SCOUNTER excludeip 127 0 0 1 SCOUNTER excludemask 2 255 255 255 255 For a single address and a single network COUNTER excludeip 2 127 0 0 1 COUNTER excludemask 2 255 255 255 255 SCOUNTER excludeip 192 168 0 1 SCOUNTER excludemask 255 255 255 0 COUNTER disablepassword CNStats authorization disabling Yes authorization is disabled no authorization is enabled Sometimes itis more convenient to use in hous
85. vertising campaign settings names and identifiers to XML format for instance Begun You can import these settings by means of the option Import of settings from XML file In case any questions arise concerning advertising campaigns settings please contact us at http www cn software com en contacts Google AdWords Only for CNStats PRO Referrers Referring Servers Advertisers Advertisements Formats Jumps List Referrers The report is available only in CNStats PRO The report displays the list of pages from which visitors jumped to your site through your advertisements 2012 CN Software Ltd Reports Description as Google AdWords Clicking on the icon displays the list of your site pages to which jumps have been performed entry pages Additional Parameters Count per host by default do not consider repeated jumps made by one host Count per user do not consider repeated jumps made by one user e Count per pageview display referrers for all jumps Unfortunately while jumping via certain Google AdWords advertisements all the information about jumps is lost therefore none of Google AdWords reports can provide complete statistics These reports may be used only for generalized conception 4 7 2 Referring Servers The report is available only in CNStats PRO The report displays the list of sites from which visitors jumped to your site through your advertisements Go
86. vertising resource HostScripts com Cost of advertising for the period 1200 per month Cost of 1 jump click CPC 0 Identification of an advertising site e Define an advertising site by the referrer address e Field Referrer should contain hotscripts com Example 3 We place an advertisement at the Begun system Average cost per click is 0 11 2012 CN Software Ltd az CNStats 4 4 User Manual 4 6 4 6 1 4 6 2 One should add new advertising site in Tracing goals Settings with the following parameters e The name of an advertising resource begun ru e Cost of advertising for the period 0 per day e Cost of 1 jump click CPC 10 Identification of an advertising site e Define an advertising site by the name of Openstat advertising resource e The name ofan advertising resource begun ru In case any questions arise concerning the settings of Tracing Goals block of reports please contact us at http www cn software com en contacts Openstat Advertising Only for exUSSR Referrers Referring Servers Advertising Sites Time and Depth Advertising Settings Referrers The report displays the list of pages from which visitors jumped to your site through advertisements There is a number of jumps from a certain page in the right column In case a referrer address contains a search phrase then it will be displayed under the address Itis possible to view the list of advertisements
87. y Report button 4 3 5 Search Phrases The report shows a list of search phrases used in the search engines to find your web site All search phrases are displayed in lower case By default only phrases which evolve into unique sessions are displayed you can also view the whole list per user per host or per pageview with the help of the additional menu 4 3 6 Search Links The report shows a list of search phrases and links used in the search engines to find your web site Unlike the Search Phrases report the letters case is not changed each phrase has a name of search engine and link to the page with the search results By default only phrases which evolve into unique sessions are displayed The whole list per user per host or per pageview can be displayed with the help of the additional menu 2012 CN Softvare Ltd 32 CNStats 4 4 User Manual 4 3 7 4 3 8 4 3 9 You can view referrers for each address in this report Itis also possible to specify the report representation by means ofa filter creation button Pages Found This report shows the list of pages the visitors came to from the search engines The report allows you to estimate the correctness of your web site texts and to define the pages which are mostly found in the search engines The following information is displayed in the report e Search system the search system where a visitor came from URL address ofthe page where a visi
88. y in CNStats PRO Relative path to CNStats at your web site The path is defined automatically during CNStats installation You cannot change this setting after the installation For example STATS CONF cnstats http path cnstats CONFIG geobase Defines the type of the geographical database Possible values e cngeoip5 CN Software CNGeolP 5 x 2012 CN Software Ltd Reports Description cngeoip CN Software CNGeolP 4 x e maxmind geoip MaxMind GeolP e maxmind geoipcity MaxMind GeolPCity e ip2location IP2Location If the type of the geographical database is not defined by default itis not then it will be determined automatically in the following order cngeoip5 cngeoip maxmind geoip maxmind_geoipcity ip2location Itis usually used if there are several geographical database installed on the server and CNStats selects the wrong one Example COUNTER geobase maxmind_ geoipcity STATS CONF disabled Allows you to disable statistics system By default itis setto no Itis used when updating CNStats Example STATS CONF disabled yes STATS CONF disable shutdown function Makes CNStats notto use register shutdown function By default CNStats uses register shutdown function for relatively long daily calculations These calculations are run once a day and can take up to 40 seconds Due to some reasons this function can work incorrec
89. yiPages ci ee IAEA E TATE T Exit Pages Domain Names First Level of the Site AL A A TET AIT T O TAT HDD rac MEBEIIESUDDIIMM RefeTr6rs NT Referrers ct DRE Referring Servers Jumps from Sites JUm PS IS OOOO NAO 2012 CN Softvare Ltd Search PAPAS OS TEE EIL II Im 31 ETHER 31 Pages Fo Su u aaa iden 32 Partners 32 Lin RS to Pages T REEE ii 32 4 Geography eiae il cici iii 33 P CETT iii tics DI anasu mus 33 Networks 34 Languages 34 Cities 34 Countries 35 5 Tracing Goals 35 Sources Leading to Goals wvsccisccssssceccsccicccssscesssvscetsececessceussscrsetecesonervssaveenstsescevsvecteensehverervesedsesetersenrevecrsetervessers 36 Phrases Leading to Goals u ne 37 Goals Achievements List 38 Cost amena mai O 38 Settings cnica 40 6 Openstat Advertising Only for exUSSR I u 42 Referrers Referring Servers Advertising Sites UUIULEEUDEsTOg Advertising Settings Sua sS aaa vUa ase sau as 44 7 Google AdWords Only for CNStats PRO u u 44 Referrers sin ia SS P 44 Ref

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