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HP Pavilion 11 x2 PC and HP Pro x2 410 G1 PC

1. 95 Changing the computer boot order 95 Removing the HP Recovery partition 95 9 Power cord set requirements 96 Requirements for all countries iso ose bos ep mp da fena tss 96 Requirements for specific countries and regions cert n e en ena 96 1O TD is sissies cats a a a a a 98 E E A 99 vii viii 1 Product description Category Description HP Pro x2 410 HP Pavilion G1 PC 11 x2 PC Product Name HP Pro x2 410 G1 PC HP Pavilion 11 x2 PC v Processor e Intel amp Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual 4 5 W e Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W e Intel Pentium N3520 2 17 GHz SC turbo up to v 2 42 GHz processor 1333 MHz FSB quad core 4 5 W e Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W e Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W e Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W Chipset Intel soldered on chip SOC post controller hub PCH Graphics Internal Graphics Intel HD Graphics 4200 v Support for HD Decode DX11 and HDMI Internal Graphics Intel HD Graphics v Support for HD playback streaming and recording 720p 30fps
2. 49037 1 001 Power cord for use on all computer models in North America 3 pin black 1 83 m 490371 011 Power cord for use on all computer models in Australia 3 pin black 1 83 m 490371 021 Power cord for use on all computer models in Europe 3 pin black 1 83 m 490371 031 Power cord for use on all computer models in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use on all computer models in Italy 3 pin black 1 83 m 490371 081 Power cord for use on all computer models in Denmark 3 pin black 1 83 m 490371 111 Power cord for use on all computer models in Switzerland 3 pin black 1 83 m 490371 201 Power cord for use on all computer models in Thailand 3 pin black 1 83 m 490371 291 Power cord for use only on HP Pavilion 11 x2 PC computer models in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use on all computer models in the People s Republic of China 3 pin black 1 83 m 49037 1 AB1 Power cord for use on all computer models in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use on all computer models in South Korea 3 pin black 1 83 m 490371 D01 Power cord for use on all computer models in Argentina 3 pin black 1 83 m 49037 1 D61 Power cord for use on all computer models in India 3 pin black 1 83 m 53961 4 001 RJ 45 to USB adapter dongle 690020 005 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter for use on all
3. aa Wie E 76 Power connector cable 77 Audio USB board cssssee I nee ee ere ne reser n eser tries rrr e etis n rrr rina 78 Docking board sessies rines T 80 Hinge assembly mesime ni irni ETT 82 6 Using Setup Utility BIOS HP PC Hardware Diagnostics UEFI 85 Starting Setup Utility BIOS duaeannceaes toatentie wneninaoatoeieddaiaddeaieniitaadstens 85 Updating the BIOS TS 85 Determining the BIOS version 85 Downloading a BIOS update trt etre eive id ear bo 86 Using HP PC Hardware Diagnostics 87 Downloading HP PC Hardware Diagnostics UEFI to a USB device 87 E ER m R A 88 8 Backing up restoring and recovering eese eee ee eee 90 Creating recovery media and backups eicere treten Eti rnnt kt i tn t eai 91 Creating HP Recovery media coser teste ctr resur rta ne ga Peg etd o ena 9 stain MEN RUN 93 Recovering using HP Recovery Manager 93 What you need to knOW ERE HERE 94 Using the HP Recovery partition select models only 94 Using HP Recovery media to recover
4. essssssseenn 36 5 Removal and replacement procedures ecce eee eee ee eee ee eee en eene netten retento seen non 38 Tablet component replacement procedures ccccccesseseeeeseteeeeeeeeeceaeeeceaeeeeseaeeeeseeeeseeteeenaes 38 Display SiN BUI ac act locut Ev a buc a E 38 Dott edm eU as PIENE E 39 41 Frontfacing webcamera Means 43 Rear facing per d EE ER Ted 44 WLAN TD T 45 Power b ton board associates aeta pae ptr o eio HY GE t 47 Volume lolo BOB FRI I 48 Ried MeL p 49 RTG batery Tc c n 50 SU el SIMS E E 51 Heat sink PREMO REC 53 TouchScreen bodid etu 55 ULP 57 Speake Saniora n E A E E OD EE 59 Power connector board NET TIT C ETT T TU 60 EST Mele se ap IE T DT EE 61 Display panel cable ri E 66 Tablet batery 67 Keyboard base component replacement procedures 69 Bottom Cover 69 Keyboard base battery 71 TouchPad eue E T TOT ET TE 73 Card reader board E G 74 HDMI USB
5. WARNING reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP Tablet component replacement procedures 67 CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the tablet battery 1 Remove the four Phillips PM1 85x3 35 screws 1 that secure the tablet battery to the display panel assembly 2 Remove the tablet battery 2 5 9 3 Remove the tablet battery Reverse this procedure to install the tablet battery 68 Chapter 5 Removal and replacement procedures Keyboard base component replacement procedures CAUTION Keyboard base components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the keyboard base and void the warranty This chapter provides removal and replacement procedures for authorized service provider only parts There are as many as 31 screws that must be removed replaced and or loosened when servicing the keyboard base Make special note of each screw size and location during removal and replacement Bottom cover Ey NOTE The bottom cover includes rubber padding shielding and 5 rubber feet The five rubber feet are
6. Chapter 9 Power cord set requirements Country region Accredited agency Applicable note number France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 1 The People s Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 T
7. NOTE lf the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 95 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want to boot from 4 Follow the instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 91 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions
8. 2 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 4 GB 741030 601 of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 4 GB 741030 501 of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 4 741030 001 of system memory and the FreeDOS or Linux operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 2 GB 741031 601 of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 2 GB 741031 501 of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 4 5 W 2 GB 741031 001 of system memory and the FreeDOS or Linux operating system Before removing the system board follow these steps 1 a A Q N Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclo
9. 740184 031 Keyboard top cover with TouchPad for use in the United Kingdom and Singapore only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184041 Keyboard top cover with TouchPad for use in Germany only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 051 Keyboard top cover with TouchPad for use in France only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 061 Keyboard top cover with TouchPad for use in Italy only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 071 Keyboard top cover with TouchPad for use in Spain only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 131 Keyboard top cover with TouchPad use in Portugal only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 141 Keyboard top cover with TouchPad for use in Turkey only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 151 Keyboard top cover with TouchPad for use in Greece only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 161 Keyboard top cover with TouchPad for use in Latin America only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 171 Keyboard top cover with TouchPad for use in Saudi Ar
10. 754647 501 System board equipped with an Intel Pentium 3520 2 17 GHz SC turbo up to 2 42 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB 2 0 MB L2 cache quad 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material System board equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 754647 601 System board equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 754648 001 System board equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 754648 501 754648 601 System board equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz F
11. Remove the bezel 3 m Reverse this procedure to install the bezel Chapter 5 Removal and replacement procedures Speakers Description Spare part number Speaker Kit includes left and right speakers and cables 740193 001 Before removing the speakers follow these steps 1 Yn eS Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the bezel see Bezel on page 57 Remove the speakers LP 2 3 Disconnect the speaker cable 1 from the system board Release the left speaker cable from the clips 2 built into the display panel assembly Remove the two Phillips PM1 85x3 35 screws 3 that secure the speakers to the display panel assembly Remove the speakers 4 Reverse this procedure to install the speakers Tablet component replacement procedures 59 60 Power connector board Description Spare part number Power connector board includes cable 742735 001 Before removing the power connector board follow these steps 1 Pm m gt p p Turn off
12. 16 TouchScreen board includes cable and double sided adhesive 742734 001 17 System board equipped with a graphics subsystem with UMA memory includes replacement thermal material For use only on HP Pro x2 410 G1 PC computer models Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache 759337 601 dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache 759337 501 dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache 759337 001 dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 18 Chapter Illustrated parts catalog Item Component Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Spare part number 759337 601 Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system 759337 501 Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 759337 001 For use only HP Pavilion 11 x2 PC computer models Equipped with
13. 2 that secure the battery to the keyboard top cover Keyboard base component replacement procedures 71 3 Remove the keyboard base battery 3 Reverse this procedure to install the keyboard base battery 72 Chapter 5 Removal and replacement procedures TouchPad Description Spare part number For use only on HP Pro x2 410 G1 PC keyboard bases 759689 001 For use only on HP Pavilion 11 x2 PC keyboard bases 740190 001 Before removing the TouchPad follow these steps p P 4 5 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base Disconnect the tablet from the keyboard base Remove the bottom cover see Bottom cover on page 69 Remove the keyboard base battery see Keyboard base battery on page 71 Remove the TouchPad P p Release the ZIF connector 1 to which the TouchPad cable is attached and then disconnect the TouchPad cable from the docking board Detach the TouchPad cable 2 from the keyboard top cover The TouchPad cable is attached to the keyboard top cover with double sided adhesive Remove the two Phillips PM1 85x2 75 broad head screws 3 that secure the TouchPad to the keyboard top cover Keyboa
14. 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 750187 601 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 750188 001 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 750188 501 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material Sequential part number listing 29 30 Spare part number 750188 601 750355 001 Description System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material Heat sink for use on all computer models equipped with an Intel Core processor includes replacement thermal material 754647 001
15. 759346 151 For use in Italy 759346 061 For use in Latin America 759346161 For use in the Netherlands 759346 31 For use in Portugal 759346 131 For use in Russia 759346 251 For use in Saudi Arabia 759346 171 For use in South Korea 759346 AD1 For use in Spain 759346071 For use in Switzerland 759346 BG1 For use in Taiwan 759346 AB 1 For use in Thailand 759346 281 For use in Turkey 759346 141 For use in the United Kingdom and Singapore 759346 031 For use in the United States 759346 001 For use only on HP Pavilion 11 x2 PC keyboard bases For use in Belgium 740184 A41 For use in Canada 740184 DB1 For use in the Czech Republic and Slovakia 740184 FL1 For use in Denmark Finland and Norway 740184 DH1 For use in France 740184 051 For use in Germany 740184 041 For use in Greece 740184 151 For use in Italy 740184 061 For use in Japan 740184 291 22 Chapter Illustrated parts catalog Item Component Spare part number For use in Latin America 740184 161 For use in the Netherlands 740184 B31 For use in Portugal 740184 131 For use in Russia 740184 251 For use in Saudi Arabia 740184 171 For use in South Korea 740184 AD1 For use in Spain 740184 071 For use in Switzerland 740184 BG1 For use in Taiwan 740184 1 For use in Thailand 740184281 For use in Turkey 740184 141 For use in the United Kingdom and Singapore 740184 031 For use in the United States 740
16. 95 starting 94 HP Recovery media creating 91 recovery 95 HP Recovery partition recovery 94 removing 95 J jacks audio in 8 13 audio out 8 13 headphone 8 13 microphone 8 13 K keyboard base components 9 major components 21 specifications 88 keyboard top cover spare part numbers 21 26 27 31 32 keys action 10 esc 10 fn 10 Windows 10 L lights AC adapter 14 caps lock 11 mute 11 webcamera 6 M memory card reader 14 memory product description 2 microphone location 6 product description 2 100 Index microphone jack 8 13 minimized image creating 93 recovery 94 model name 1 mute light 11 operating system product description 4 operating system security 4 original system recovery 93 P packaging guidelines 36 plastic parts service considerations 34 ports docking 8 HDMI 14 product description 3 USB 2 0 13 USB 3 0 14 power button 7 power button board removal 47 spare partnumber 18 27 47 power connector 8 14 power connector board removal 60 spare part number power connector cable removal 77 spare part number 23 27 77 power cord set requirements 96 spare part numbers 25 power requirements product description 3 4 processor product description 1 product description audio 2 chipset 1 display panel 1 external media cards 3 graphics 1 memory 2 microphone 2 operating system 4 ports 3 18 29 60 power requirements 3 4 processors 1 product name 1 sec
17. Panel 11 6 in 1366x768 high definition HD IPS light v emitting diode LED AntiGlare UWVA TouchScreen with MultiTouch enabled 16 9 ultra wide aspect ratio typical brightness 400 nits ultraslim 2 5 mm Supports low voltage differential signaling LVDS 2 Category Description Memory Supports DDR3L 1333 MHz DDR3L 1600 MHz downgrade to DDR3L 1333 MHz Supports DDR3L 1066 MHz DDR3L 1600 MHz downgrade to DDR3L 1066 MHz Supports up to 4096 MB maximum on board system memory 8 pieces of 256 MB x 16 HP Pro x2 410 G1 PC HP Pavilion 11 x2 PC Storage Supports the m2 SATA 3 NGFF solid state drive Supports the following solid state drive configurations e 256GB solid state drive 128GB solid state drive e 64GB solid state drive Audio and video Frontfacing webcamera 2 0 MP FHD 1080p fixed no tilt Rearfacing webcamera 2 0 MP FHD 1080p fixed no tilt Single digital microphone with appropriate echo cancellation and noise suppression software Beats Audio Two speakers Supports MP3 AAC AAC EAAC OGG and MIDI formats Sensors e Accelerometer e Ambient Light Sensor e Digital compass e Gyroscope Wireless Integrated wireless local area network WLAN options by way of wireless module One builtin WLAN antenna Supports Miracast Supports the Intel Dual Band Wireless N 7260AN 802 11a b g n 2x2 WiFi BT 4 0 Combo Adapter
18. TouchPad cable Chapter 3 Illustrated parts catalog Spare part number Description 740184 DH1 Keyboard top cover with TouchPad for use in Denmark Finland and Norway only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 FL1 Keyboard top cover with TouchPad for use in the Czech Republic and Slovakia only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740185 001 Bottom cover in sparkling black trim for use only on HP Pavilion 11 x2 PC computer models includes rubber padding shielding and 5 rubber feet 740186 001 Heat sink for use only on HP Pavilion 11 x2 PC computer models equipped with Intel Pentium or Intel Celeron processors includes replacement thermal material 740188 001 Power connector cable 740189 001 Power button board includes cable and double sided adhesive 740190 001 TouchPad for use only on HP Pavilion 11 x2 PC computer models includes cable 740191 001 Webcamera Kit includes front facing webcamera bracket and cable and rear facing webcamera and cable 740193 001 Speaker Kit includes left and right speakers and cables 740194 001 11 6 inch AG HD UWVA LED TouchScreen display panel assembly 740195 001 Bottom cover in flyer red finish for use only on HP Pavilion 11 x2 PC computer models includes rubber padding shielding and 5 rubber feet 740196 001 Bottom cover in p
19. an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 of system memory and the Windows 8 Professional operating system 750187 601 Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system 750187 501 Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 750187 001 Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system 750188 601 750188 501 750188 001 754647 601 Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard ope
20. computer models 701943 001 HDMI to VGA adapter 714657 001 65 W HP Smart adapter for use on all computer models non PFC EM 3 wire 4 5 mm 717381 005 Intel Dual Band Wireless N 7260AN 802 11a b g n 2x2 WiFi 4 0 Combo Adapter for use only on HP Pro x2 410 G1 PC computer models 717384 005 Intel Wireless N 7260BN 802 11b g n 2x2 WiFi BT 4 0 Combo Adapter for use on all computer models 721092 001 45 W HP Smart adapter for use on all computer models non PFC RC 3 wire 4 5 mm 722232 005 2 cell 21 Wh 2 86 Ah Li ion battery for use only in the tablet includes cable 726596 005 2 cell 28 Wh 4 00 Ah Li ion battery for use only in the keyboard base includes cable 740181 001 Display enclosure in sparkling black finish for use only on HP Pavilion 11 x2 PC computer models includes power button actuator and volume button actuator 740182 001 Display enclosure in flyer red finish for use only on HP Pavilion 11 x2 PC computer models includes power button actuator and volume button actuator 740183 001 Display enclosure in pearl white finish for use only on HP Pavilion 11 x PC computer models includes power button actuator and volume button actuator Sequential part number listing 25 26 Spare part number Description 740184 001 Keyboard top cover with TouchPad for use in the United States only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable
21. diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 Go to http www hp com 2 Click Support amp Drivers and then click the Drivers amp Software tab 3 Enter the product name in the text box and then click Go 4 Select your computer model and then select your operating system 5 In the Diagnostic section click HP UEFI Support Environment ede Click Download and then select Run Using HP PC Hardware Diagnostics UEFI 87 7 Specifications 88 Metric U S Tablet dimensions Width 30 3 cm 11 9 in Depth 19 3 cm 7 6 in Height 1 2 cm 0 5 in Weight 0 78 kg 1 72 lbs Keyboard base dimensions Width 30 3 cm 11 9 in Depth 14 7 cm 5 8 in Height 1 0 cm 0 4 in Weight 0 71 kg 1 57 lbs Computer dimensions tablet and keyboard base Width 30 3 cm 11 9 in Depth 19 3 cm 7 6 in Height includes gaps between tablet and keyboard base 2 2 cm 0 9 in Weight 1 49 kg 3 29 Ibs Input power Operating voltage and current Temperature 19 5 V dc 3 33A 65 W 19 5 V dc 2 31 A 45 W Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing
22. display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 S mae omo Remove the heat sink see Heat sink on page 53 Tablet component replacement procedures 55 56 Remove the TouchScreen board Ts 6 Release the ZIF connector 1 to which the volume button board cable is attached and then disconnect the volume button board cable from the TouchScreen board Release the two ZIF connectors 2 and 3 to which the display panel TouchScreen cables are attached and then disconnect the display panel TouchScreen cables from the TouchScreen board Release the ZIF connector 4 to which the TouchScreen cable is attached and then disconnect the TouchScreen cable from the system board Detach the TouchScreen cable 5 from the battery The TouchScreen cable is attached to the battery with double sided tape Detach the TouchScreen board 6 from the display panel assembly The TouchScreen board is attached to the display panel assembly with double sided tape Remove the TouchScreen board and cable Reverse this procedure to install the TouchScreen board Chapter 5 Removal and replacement procedures Bezel EJ NOTE The bezel spare part kit includes the power connector light pipe and the regulatory label Description Spare part number For use only on HP Pro x2 410 G1 PC computer models in Asia Pacific countries and region
23. for use on all computer models 721092 001 45 W HP Smart adapter non PFC RC non slim 3 wire 4 5 mm for use only on 741727 001 HP Pavilion 11 x2 PC computer models HP adapter 701943 001 HP RJ 45 to USB adapter dongle 539614 001 Power cord 3 pin black 1 83 m For use in Argentina on all computer models 490371 D01 For use in Australia on all computer models 490371 011 For use in Denmark on all computer models 49037 1 081 For use in Europe on all computer models 490371 021 For use in India on all computer models 490371 61 For use in Italy on all computer models 490371 061 For use in Japan only on HP Pavilion 11 x2 PC computer models 490371 291 For use in North America on all computer models 490371 001 For use in the People s Republic of China on all computer models 49037 1 AAT For use in South Korea on all computer models 49037 1 ADI For use in Switzerland on all computer models 490371 111 For use in Taiwan on all computer models 490371 1 For use Thailand on all computer models 490371 201 For use in the United Kingdom and Singapore on all computer models 490371 031 Rubber Feet Kit includes keyboard base bottom cover rubber feet For use only on HP Pro x2 410 G1 PC computer models 759338 001 For use only on HP Pavilion 11 x2 PC computer models 740207 001 Screw Kit 740208 001 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description
24. included in the Rubber Feet Kit spare part number 740207 001 Description Spare part number For use only on HP Pro x2 410 G1 PC keyboard bases For use only on keyboard bases using a 65 W AC adapter 759017 001 For use only on keyboard bases using a 45 W AC adapter in South Korea and Taiwan 759018 001 For use only on HP Pavilion 11 x2 PC keyboard bases In flyer red finish 740195 001 In flyer red finish 757225001 In pearl white finish 740196001 In sparkling black finish 757224 001 In sparkling black finish 740185001 Before disassembling the keyboard base follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base 3 Disconnect the tablet from the keyboard base Keyboard base component replacement procedures 69 Remove the bottom cover 1 Remove the front 1 and rear rubber feet 2 NOTE The front and rear rubber feet are different shaped and sized and are available in the Rubber Feet Kits spare part numbers 759338 001 for use only on HP Pro x2 410 G1 PC keyboard bases and 740207 001 for use only on HP Pavilion 11 x2 PC keyboard bases 2 Remove the six Phillips PM1 85x5 50 screws 3 and the two Phillips P
25. light pipe and regulatory label 759340 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in Europe the Middle East and Africa EMEA includes power connector light pipe and regulatory label 759341 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in Asia Pacific countries and regions and Japan APJ includes power connector light pipe and regulatory label 759343 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in South Korea and Taiwan includes power connector light pipe and regulatory label 759344 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in Latin America includes power connector light pipe and regulatory label 759345 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in the People s Republic of China includes power connector light pipe and regulatory label 759346 001 Keyboard top cover with TouchPad for use in the United States only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable Sequential part number listing 31 32 Spare part number Description 759346 031 Keyboard top cover with TouchPad for use in the United Kingdom and Singapore only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 041 Keyboard top cover with TouchPad for use in France only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 75934
26. side cable from the HDMI USB board 2 and 3 Hinge assembly cables from the docking board 4 Hinge assembly Audio side cable from the audio USB board 2 Release the hinge assembly HDMI side cable and Audio side cable from the retention clips 5 built into the hinges 3 Remove the two Phillips PM1 85x5 50 screws 1 that secure the hinge assembly to the keyboard top cover Keyboard base component replacement procedures 83 4 Remove the hinge assembly 2 and cables Reverse this procedure to install the hinge assembly 84 Chapter 5 Removal and replacement procedures 6 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f 10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen E NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the H
27. 001 Bezel for use only on computer models equipped with an Intel WLAN module in North America includes power connector light pipe and regulatory label 745775 001 Bezel for use only on computer models equipped with an Intel WLAN module in Europe the Middle East and Africa includes power connector light pipe and regulatory label 745776 001 Bezel for use only on computer models equipped with an Intel WLAN module in the Asia Pacific regions and countries and Japan includes power connector light pipe and regulatory label 745777 001 Bezel for use only on computer models equipped with an Intel WLAN module in South Korea and Taiwan includes power connector light pipe and regulatory label 745778 001 Bezel for use only on computer models equipped with an Intel WLAN module in Latin America includes power connector light pipe and regulatory label 745779 001 Bezel for use only on computer models equipped with an Intel WLAN module in the People s Republic of China includes power connector light pipe and regulatory label 750187 001 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 750187 501 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pavilion 11 x2 PC computer models 3 00 MB L3 cache dual core 4
28. 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and then follow the on screen instructions If you ever need to recover the system see Recovering using HP Recovery Manager on page 93 92 Chapter 8 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall op
29. 184 001 4 Docking board 740206 001 5 Power connector cable 740188 001 6 Audio USB board includes audio out audio in combo jack and USB 2 0 port 742733 001 7 HDMI USB board includes HDMI port and USB 3 0 port 740209 001 8 Card reader board includes cable 740202 001 9 2 cell 28 Wh 4 00 Ah Li ion battery for use only in the keyboard base 726596 005 includes cable 10 Bottom cover includes rubber padding shielding and 5 rubber feet For use only on HP Pro x2 410 G1 PC keyboard bases For use only on keyboard bases using a 65 W AC adapter 759017 001 For use only on keyboard bases using a 45 W AC adapter in South Korea 759018 001 and Taiwan For use only on HP Pavilion 11 x2 PC keyboard bases In flyer red finish 740195 001 In flyer red finish 757225 001 In pearl white finish 740196 001 In sparkling black finish 757224 001 In sparkling black finish 740185 001 Rubber Feet Kit not illustrated includes keyboard base bottom cover rubber feet Keyboard base major components 23 Item Component Spare part number For use only on HP Pro x2 410 G1 PC keyboard bases 759338 001 For use only on HP Pavilion 11 x2 PC keyboard bases 740207 001 Miscellaneous parts 24 Component AC adapter Spare part number 65 W HP Smart adapter non PFC EM 3 wire 4 5 mm for use on all computer models 714657 001 45 W HP Smart adapter non PFC RC 3 wire 4 5 mm
30. 260BN 802 11b g n 2x2 WiFi 4 0 Combo Adapter 717384 005 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 005 Before removing the rear facing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display enclosure see Display enclosure on page 38 5 Disconnect the tablet battery cable from the system board see Sensor board page 39 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 2 Remove the Phillips PM1 85x3 00 screw 2 that secures the WLAN module to the system boar
31. 5 Sr coc I B Display components REA an 5 Edge spins 7 Kevbecid ke edad iuvit QUA EE vuelos cans E AERE Dua 9 M 9 Keys NEEE EEE 10 Lights EH TT t 11 Tone Ou a ERS 12 E E S 13 14 3 parts catal g 15 Locating the serial number product number and model number 15 Tablet major GMOS 16 Keyboard base major components 21 Miscellaneous E sae ner re re eT 24 Sequential part number listing ues aad ean tnde ro iia lr agin aid awita boven taut nia rin Sa eiue 25 4 Removal and replacement preliminary requirements cese eese eene e eren rennen nne 34 Tools quito tei cda 34 S rvice ad DURER 34 Plastic RETRO COT Em 34 Cables and rd ere Elba prega eau reo p 34 Grounding guidelines Boein essstr qaad tibia bises RA Goles Rialto medii detamd m oai 35 Electrostatic discharge damage s esce eri UR RE 35 Packaging and transporting guidelines ssssssseee 36 Workstation guidelines
32. 6 051 Keyboard top cover with TouchPad for use in Germany only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 061 Keyboard top cover with TouchPad for use in Italy only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 071 Keyboard top cover with TouchPad for use in Spain only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 131 Keyboard top cover with TouchPad for use in Portugal only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 141 Keyboard top cover with TouchPad for use in Turkey only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 151 Keyboard top cover with TouchPad for use in Greece only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 161 Keyboard top cover with TouchPad for use in Latin America only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 171 Keyboard top cover with TouchPad for use in Saudi Arabia only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 251 Keyboard top cover with TouchPad for use in Russia only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 281 Keyboard top cover with TouchPad for use in Thailand only on HP Pro x2 410 G1 PC computer mod
33. 98 001 WLAN module in North America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink 742767 001 WLAN module in the People s Republic of China Bezel for use only on HP Pavilion 11 2 PC computer models equipped with the Ralink 740201 001 WLAN module in South Korea and Taiwan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745776 001 WLAN module in the Asia Pacific regions and countries and Japan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745775 001 WLAN module in Europe the Middle East and Africa Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745778 001 WLAN module in Latin America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745774 001 WLAN module in North America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745779 001 WLAN module in the People s Republic of China Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel 745777 001 WLAN module in South Korea and Taiwan 12 Speaker Kit includes left and right speakers and cables 740193 001 13 Power connector board includes cable 742735 001 14 Power button board includes cable and double sided adhesive 740189 001 15 Volume button board includes cable and double sided adhesive 742732 001
34. Chapter 1 Supports the following WLAN modules e Intel Wireless N 7260BN 802 11b g n 2x2 WiFi BT 4 0 Combo Adapter e Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter Product description Category Description HP Pro x2 410 HP Pavilion G1 PC 11 x2 PC External media HP multiformat Micro Digital Media Reader Slot with cards push push technology Reads data from and writes data to digital memory cards such as Secure Digital SD Ports Tablet Y v e Docking connector supports charging docking audio out video out e combo jack e Power connector Keyboard base e Docking connector supports charging docking audio out video out e HDMI v1 4a supporting up to 1080p 60Hz e combo jack e Power connector e 583 0 e USB 2 0 Keyboard 100 size textured island style keyboard pointing devices Touchpad requirements e lmage Sensor ClickPad e Multitouch gestures enabled o Touch o touch o Drag o Double tap Supports Palm rejection Taps enabled as default 4 Category Power Description HP Pro x2 410 HP Pavilion G1 PC 11 x2 PC Tablet and keyboard base support the following AC Y Y adapters requirements e 65 HP Smart adapter non PFC EM 3 wire 4 5 mm 45W HP Smart adapter non PFC RC 3 wire 4 5 mm Tablet supports a 2 cell 21 Wh 2 86 Ah L
35. HP Pavilion 11 x2 PC and HP Pro x2 410 G1 PC Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2014 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron Core and Pentium are U S registered trademarks of Intel Corporation Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition January 2014 First Edition December 2013 Document Part Number 731204 003 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See for http www microsoft com details Software terms By installing copying downloading or otherwise us
36. Linux operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754649 601 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754649 501 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754649 001 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 741030 601 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 741030 501 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 741030 001 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 741031 601 4 5 W 2 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2910 processor 1066 MHz FSB quad core 741031 501 4 5 W 2 GB of system memory and the Windows 8 Standard operating system Equipped with an I
37. M1 85x4 80 screws 4 that secure the bottom cover to the keyboard top cover 3 Remove the bottom cover 5 9 Reverse this procedure to install the bottom cover 70 Chapter 5 Removal and replacement procedures Keyboard base battery Description Spare part number 2 cell 28 Wh 4 00 Ah Li ion battery for use only in the keyboard base includes cable 726596 005 Before removing the keyboard base battery follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base 3 Disconnect the tablet from the keyboard base 4 Remove the bottom cover see Bottom cover on page 69 Z WARNING reduce potential safety issues use only the battery provided with the keyboard a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the keyboard base battery 1 Disconnect the battery cable 1 from the docking board 2 Remove the eight Phillips PM1 85x3 00 screws
38. Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Chapter 7 Specifications Metric U S Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 89 8 Backing up restoring and recovering This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system 90 Chapter 8 Backing up restoring and recovering Creating recovery media and backups 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reins
39. P website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 85 2 Use the arrow keys to select Main Starting Setup Utility BIOS 85 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Select Yes Downloading a BIOS update ACAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unpl
40. Restore and recovery 95 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 113 Requirements for specific countries and regions 96 Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1
41. SB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material System board equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 754649 001 System board equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 754649 501 System board equipped with an Intel Celeron 2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 754649 601 757224 001 757225 001 System board equipped with an Intel Celeron 2920 1 86 GHz SC turbo up to 2 00 GHz processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 2 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material Bo
42. abia only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 251 Keyboard top cover with TouchPad for use in Russia only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 281 Keyboard top cover with TouchPad for use in Thailand only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 291 Keyboard top cover with TouchPad for use in Japan only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 A41 Keyboard top cover with TouchPad for use in Belgium only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 ABT Keyboard top cover with TouchPad for use in Taiwan only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 AD1 Keyboard top cover with TouchPad for use in South Korea only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 B31 Keyboard top cover with TouchPad for use in the Netherlands only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 BG1 Keyboard top cover with TouchPad for use in Switzerland only on HP Pavilion 11 x2 PC computer models includes keyboard cable and TouchPad cable 740184 DB1 Keyboard top cover with TouchPad for use in Canada only on HP Pavilion 11 x2 PC computer models includes keyboard cable and
43. also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions i IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition select models only 94 The HP Recovery partition select models only allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition iy IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only Vs Press f1 1 while the computer boots Press and hold 1 as you press the power button Choose your keyboard layout Chapter 8 Backing up restoring and recovering 3 Select Troubleshoot from the boot options menu 4 Select Recovery Manager and then follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the HP Recovery disc you created and then restart the computer
44. cations 2 3 Alignment post connectors 2 Micro SD Card Reader Align and attach the tablet to the keyboard base Supports micro SD cards Tablet 7 8 Item Component 4 Audio out headphone Audio in microphone combo jack 5 Docking port power connector Description Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Connects the tablet to the keyboard base and connects an AC adapter 6 Power connector Connects an AC adapter 7 Volume button 8 Webcamera rear Chapter 2 External component identification Controls speaker volume on the tablet e increase speaker volume press the edge of the button e decrease speaker volume press the edge of the button Records
45. connector cable follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base 3 Disconnect the tablet from the keyboard base 4 Remove the bottom cover see Bottom cover on page 69 5 Disconnect the keyboard base battery cable the docking board see Keyboard base battery on page 71 Keyboard base component replacement procedures 77 Remove the power connector cable 1 Disconnect the power connector cable 1 from the docking board 2 Remove the Phillips PM1 50x2 25 screw 2 that secures the power connector to the keyboard top cover 3 Remove the power connector cable 3 Reverse this procedure to install the power connector cable Audio USB board Description Spare part number Audio USB board includes audio out audio in combo jack and USB 2 0 port 742733 001 Before removing the audio USB board follow these steps Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and
46. d The WLAN module tilts up Tablet component replacement procedures 45 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE If the WLAN antenna cables are not connected to the terminals on the WLAN module protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the rear WLAN module 46 Chapter 5 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable and double sided adhesive 740189 001 Before removing the power button board follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board page 39 Remove the power button board Disconnect the power button board cable 1 from the sensor board M Detach the left wireless antenna transceiver 2 from the heat sink The wireless antenna transceiver is attached to the heat sink with double sided tape M Release the power button board cable from the ro
47. d for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at staticfree workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 36 Chapter 4 Removal and replacement preliminary requirements Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plu
48. e 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 750187 001 750188 601 750188 501 750188 001 Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 L2 cache quad core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of sy
49. e button board and cable Reverse this procedure to install the volume button board Vibrator module Description Spare part number Vibrator module includes cable 741723 001 Before removing the vibrator module follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 a BR Q N Disconnect the tablet battery cable from the system board see Sensor board page 39 Remove the vibrator module 1 Disconnect the vibrator module cable 1 from the system board 2 Release the vibrator module cable from the routing clips 2 built into the display panel assembly Tablet component replacement procedures 49 3 Release the vibrator module 3 from the mold built into the display panel assembly 4 Remove the vibrator module and cable Reverse this procedure to install the vibrator module RTC battery Description Spare part number RTC battery includes cable and double sided adhesive 741724 001 Before removing the RTC battery follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it d
50. e not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions If you use an external optical drive it must be Creating recovery media and backups 91 connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media y IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only
51. earl white finish for use only on HP Pavilion 11 x2 PC computer models includes rubber padding shielding and 5 rubber feet 740197 001 Display panel cable includes adhesive support strips 740198 001 Bezel for use only on computer models equipped with the Ralink WLAN module in North America includes power connector light pipe and regulatory label 740199 001 Bezel for use only on computer models equipped with the Ralink WLAN module in Europe the Middle East and Africa includes power connector light pipe and regulatory label 740200 001 Bezel for use only on computer models equipped with the Ralink WLAN module in the Asia Pacific regions and countries and Japan includes power connector light pipe and regulatory label 740201 001 Bezel for use only on computer models equipped with the Ralink WLAN module in the South Korea and Taiwan includes power connector light pipe and regulatory label 740202 001 Card reader board includes cable 740203 001 Hinge assembly in sparkling black finish for use only on HP Pavilion 11 x2 PC computer models includes alignment posts cables docking connector and release latch 740204 001 Hinge assembly in flyer red finish for use only on HP Pavilion 11 x2 PC computer models includes alignment posts cables docking connector and release latch 740205 001 Hinge assembly in pearl white finish for use only on HP Pavilion 11 x2 PC computer models includes alignment posts cables docking connector and release
52. els 1066 MHz FSB quad core 4 5 W 2 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material 741722 001 Antenna Kit includes left and right wireless antenna cables and transceivers 741723 001 741724 001 Vibrator module includes cable RTC battery includes cable and double sided adhesive 741727 001 45 W HP Smart adapter for use only on HP Pavilion 11 x2 PC computer models non PFC non slim RC 3 wire 4 5 mm 742731 001 Sensor board includes cable double sided adhesive and microphone 742732 001 Volume button board includes cable and double sided adhesive Chapter 3 Illustrated parts catalog Spare part number Description 742733 001 Audio USB board includes audio out audio in combo jack and USB 2 0 port 742734 001 TouchScreen board includes cable and double sided adhesive 742735 001 Power connector board includes cable 742736 001 128 GB m2 SATA solid state drive 742737 001 64 GB m2 SATA solid state drive 742766 001 Bezel for use only on computer models equipped with the Ralink WLAN module in Latin America includes power connector light pipe and regulatory label 742767 001 Bezel for use only on computer models equipped with the Ralink WLAN module in the People s Republic of China includes power connector light pipe and regulatory label 745774
53. els includes cable 760921 001 256 GB m2 SATA 3 solid state drive Sequential part number listing 33 4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screw driver e Phillips PO screw driver e Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ej NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed
54. els includes keyboard cable and TouchPad cable 759346 A41 Keyboard top cover with TouchPad for use in Belgium only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 AB1 Keyboard top cover with TouchPad for use in Taiwan only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 AD 1 Keyboard top cover with TouchPad for use in South Korea only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 B31 Keyboard top cover with TouchPad for use in the Netherlands only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 BG1 Keyboard top cover with TouchPad for use in Switzerland only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 DB1 Keyboard top cover with TouchPad for use in Canada only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 DH1 Keyboard top cover with TouchPad for use in Denmark Finland and Norway only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable 759346 FL1 Keyboard top cover with TouchPad for use in the Czech Republic and Slovakia only on HP Pro x2 410 G1 PC computer models includes keyboard cable and TouchPad cable Chapter 3 Illustrated parts catalog Spare part number Description 759689 001 TouchPad for use only on HP Pro x2 410 G1 PC computer mod
55. g connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Grounding guidelines 37 5 Removal and replacement procedures Tablet component replacement procedures CAUTION Tablet components described in this chapter s
56. he Asia Pacific regions and countries and Japan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745775 001 module in Europe the Middle East and Africa Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745778 001 module in Latin America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745774 001 module in North America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745779 001 module in the People s Republic of China Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745777 001 module in South Korea and Taiwan Tablet component replacement procedures 57 58 Before removing the bezel follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the bezel 1 2 Remove the eight Phillips PM1 85x4 50 screws 1 and the Phillips PM1 85x5 65 screw 2 that secure the bezel to the display panel assembly
57. he flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 97 10 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 98 Chapter 10 Recycling Index A AC adapter light 14 AC adapter spare part numbers 24 25 28 action keys 10 alignment post connectors 7 alignment posts 9 ambient light sensor 6 antenna location 5 removal 41 spare partnumber 17 28 41 Antenna Kit spare part number 17 28 41 audio product description 2 audio in jack 8 13 audio out jack 8 13 audio USB board removal 78 spare part number 23 29 78 B backups 90 battery removal 67 71 spare part numbers 20 23 25 67 71 bezel removal 57 spare part numbers 29 31 57 boot order changing HP Recovery Manager 95 bottom cover removal 69 spare part numbers 23 27 30 31 69 buttons power 7 17 27 T
58. his procedure to install the card reader board Keyboard base component replacement procedures 75 HDMI USB board 76 Description Spare part number HDMI USB board includes HDMI port and USB 3 0 port 740209 001 Before removing the HDMI USB board follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base 3 Disconnect the tablet from the keyboard base 4 Remove the bottom cover see Bottom cover on page 69 5 Disconnect the keyboard base battery cable from the docking board see Keyboard base battery on page 71 Remove the HDMI USB board 1 Release the ZIF connector 1 to which the card reader board cable is attached and then disconnect the card reader board cable from the HDMI USB board 2 Disconnect the hinge assembly HDMI side cable 2 from the HDMI USB board 3 Remove the two Phillips PM1 85x3 00 screws 3 that secure the HDMI USB board to the keyboard top cover Chapter 5 Removal and replacement procedures 4 Remove the HDMI USB board 4 Reverse this procedure to install the HDMI USB board Power connector cable Description Spare part number Power connector cable 740188 001 Before removing the power
59. hould only be accessed by an authorized service provider Accessing these parts can damage the tablet and void the warranty This chapter provides removal and replacement procedures for authorized service provider only parts There are as many as 30 screws that must be removed replaced and or loosened when servicing the tablet Make special note of each screw size and location during removal and replacement Display enclosure 38 NOTE The display enclosure spare part kit includes the power button actuator and the volume button actuator Description Spare part number For use only on HP Pro x2 410 G1 PC computer models 759016 001 For use only on HP Pavilion 11x2 PC computer models In flyer red finish 740182 001 In pearl white finish 740183 001 In sparkling black finish 740181 001 Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the display enclosure Chapter 5 Removal and replacement procedures ACAUTION Before positioning the tablet with the display screen facing down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution ca
60. hows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Grounding guidelines 35 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment use
61. i ion battery Keyboard base supports a 2 cell 28 Wh 4 00 Ah Li ion battery Security Software based trusted platform module TPM solution Y Y Operating system Preinstalled Microsoft Windows 8 Standard 64 bit Y Y and Microsoft Windows 8 Professional 64 bit Serviceability End user replaceable parts AC adapter Y Y Chapter 1 Product description 2 External component identification Tablet Display components aa Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANSs Tablet 5 6 Item Component 2 HP TrueVision HD Webcamera front Description Records video captures still photographs and allows you to video conference and chat online using streaming video Swipe from the right edge of the TouchPad or TouchScreen to display the charms tap Search and then tap the search box Type camera and then select Camera from the list of applications or From the Start screen type camera and then select Camera from the list of applications 3 Webcamera light front 4 Ambient light sensor 5 Internal microphone On The webcam is in use The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment Records sound 6 Speakers 2 Produce sound Display 7 Windows button Returns you to the Start screen from an open app or the Wind
62. igures the settings for the programs that were installed at the factory Minimized Image Recovery select models only Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manvfacturer s website or reinstall the software from the media provided by the manvfacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 91 To use the Factory Reset option you must use HP Recovery media If you have not already created recovery media see Creating HP Recovery media on page 91 If the HP Recovery media does not work you can obtain recovery media for your system from support See the Worldwide Telephone Numbers booklet included with the computer You can
63. ing any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller Safety warning notice WARNING reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flot surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Praducot description 1 2 External component identification eee ene EE Ren PER en aer eR aer eko
64. ive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions 86 Chapter 6 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI E NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Turnon or restart the computer quickly press esc and then press 2 The BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 87 b Hard drive c BIOS 2 When the diagnostic tool opens click the type of
65. k is off 2 Mute light e Amber Computer sound is off e Computer sound is on Keyboard base 11 TouchPad 12 ox mo Item Component Description 1 TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button of an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Left side Component Description 1 USB 2 0 port Connects optional USB devices such a keyboard mouse external drive printer scanner or USB hub 2 Audio out headphone Audio in microphone Connects optional powered stereo speakers combo jack headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in micro
66. keyboard base 3 Disconnect the tablet from the keyboard 78 Chapter 5 Removal and replacement procedures 4 Remove the bottom cover see Bottom cover on page 69 5 Disconnect the keyboard base battery cable from the docking board see Keyboard base battery on page 71 Remove the audio USB board 1 Disconnect the hinge assembly Audio side cable 1 from the audio USB board 2 Remove the two Phillips PM1 85x3 00 screws 2 that secure the audio USB board to the keyboard top cover 3 Remove the audio USB board 3 and cable Reverse this procedure to install the audio USB board Keyboard base component replacement procedures 79 80 Docking board Description Spare part number Docking board 740206 001 Before removing the docking board follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base Disconnect the tablet from the keyboard base Remove the bottom cover see Bottom cover on page 69 Remove the keyboard base battery see Keyboard base battery on page 71 Chapter 5 Removal and replacement procedures Remove the docking board 1 Disconnect the following cables from the docking board 1 and 4 Hi
67. l core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 759336 601 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 759337 001 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 759337 501 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 759337 601 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 759338 001 Rubber Feet Kit for use only on HP Pro x2 410 G1 PC computer models includes keyboard base bottom cover rubber feet 759339 001 Bezel for use only on HP Pro x2 410 G1 PC computer models in North America includes power connector
68. lacement procedures 51 Remove the solid state drive 1 Remove the Phillips PM1 85x3 00 screw 1 that secures the solid state drive to the system board 2 Lift the side of the solid state drive 2 opposite the slot until it rests at an angle 3 Remove the solid state drive 3 by pulling the drive away from the slot at an angle NOTE The solid state drive connector is designed with 2 notches 4 to ensure proper installation into the slot 4 Remove the solid state drive Reverse this procedure to install the solid state drive 52 Chapter 5 Removal and replacement procedures Heat sink E NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number Heat sink for use only on computer models equipped with an Intel Core processor 750355 001 Heat sink for use only on computer models equipped with an Intel Pentium or 740186 001 Intel Celeron processor Before removing the heat sink follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet 2 3 Disconnect all external devices from the tablet 4 Remove the display enclosure see Display enclosure on page 38 5 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Rem
69. latch 740206 001 Docking board 740207 001 Rubber Feet Kit for use only on HP Pavilion 11 x2 PC computer models includes keyboard base bottom cover rubber feet 740208 001 Screw Kit Sequential part number listing 27 28 Spare part number 740209 001 Description HDMI USB board includes HDMI port and USB 3 0 port 741029 001 System board equipped with an Intel Pentium N3510 processor for use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsystem with UMA memory and the FreeDOS or Linux operating system includes replacement thermal material 741029 501 System board equipped with an Intel Pentium N3510 processor for use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 741029 601 741030 001 System board equipped with an Intel Pentium N3510 processor use only on HP Pavilion 11 x2 PC computer models 1333 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material System board equipped with an Intel Celeron 2910 processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsy
70. n result in damage to the display screen 1 Place the tablet on a flat work surface with the display screen facing down and the rearfacing webcamera toward you 2 Lift up on the top edge of the display enclosure 1 until the tabs built into the enclosure release from the display panel assembly 3 Remove the display enclosure 2 from the tablet 4 Remove the display enclosure Reverse this procedure to install the display enclosure Sensor board Description Spare part number Sensor board includes cable double sided adhesive and microphone 742731 001 Before removing the sensor board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display enclosure see Display enclosure on page 38 Tablet component replacement procedures 39 Remove the sensor board 1 Disconnect the tablet battery cable from the system board 2 Disconnect the sensor board cable 1 from the system board 3 Disconnect the power button board cable 2 from the sensor board 40 Chapter 5 Removal and replacement procedures 5 Detach the sensor board 3 from the display panel assembly The sensor board is attached to the display panel assembly wi
71. ndard operating system Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 759337 001 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 759337 601 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 759337 501 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 759337 001 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Tablet component replacement procedures 61 62 Description For use only on HP Pavilion 11 x2 PC computer models Spare part number Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system 750187 601 Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system 750187 501 Equipped with an Intel Core 15 4202 1 60 GHz processor 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual cor
72. nge assembly cables 2 TouchPad cable 3 Keyboard cable 5 Power connector cable 2 Remove the four Phillips PM1 85x2 75 screws 1 that secure the docking board to the keyboard top cover Keyboard base component replacement procedures 81 82 3 Remove the docking board 2 Reverse this procedure to install the docking board Hinge assembly Ej NOTE The hinge assembly spare part kit includes two cables and two rubber feet Description Spare part number For use only on HP Pro x2 410 G1 PC keyboard bases 759019 001 For use only on HP Pavilion 11 x2 PC keyboard bases In flyer red finish 740204 001 In pearl white finish 740205 001 In sparkling white finish 740203 001 Before removing the hinge assembly follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base Chapter 5 Removal and replacement procedures 3 Disconnect the tablet from the keyboard base 4 Remove the bottom cover see Bottom cover on page 69 5 Disconnect the keyboard base battery cable from the docking board see Keyboard base battery on page 71 Remove the hinge assembly 1 Disconnect the following cables 1 Hinge assembly HDMI
73. ntel Celeron N2910 processor 1066 MHz FSB quad core 741031 001 4 5 W 2 GB of system memory and the FreeDOS or Linux operating system 18 Display panel cable includes adhesive support strips 740197 001 19 2 cell 21 Wh 2 86 Ah Li ion battery for use only in the tablet includes cable 722232 005 20 Display panel assembly 11 6 inch AG HD UWVA LED TouchScreen 740194 001 Chapter 3 Illustrated parts catalog Keyboard base major components Item Component Spare part number 1 Hinge assembly includes alignment posts cables docking connector and release latch For use only on HP Pro x2 410 G1 PC keyboard bases 759019 001 For use only on HP Pavilion 11 x2 PC keyboard bases In flyer red finish 740204 001 In pearl white finish 740205 001 In sparkling white finish 740203 001 2 TouchPad includes cable For use only on HP Pro x2 410 G1 PC keyboard bases 759689 001 For use only on HP Pavilion 11 x2 PC keyboard bases 740190 001 3 Keyboard top cover includes keyboard cable Keyboard base major components 21 Item Component Spare part number For use only on HP Pro x2 410 G1 PC keyboard bases For use in Belgium 759346 A41 For use in Canada 759346 DB1 For use in the Czech Republic and Slovakia 759346 FL1 For use in Denmark Finland and Norway 759346 DH1 For use in France 759346 041 For use in Germany 759346051 For use in Greece
74. ntel Core processor 750355 001 For use only on computer models equipped with an Intel Pentium or 740186 001 Intel Celeron processor 10 Antenna Kit includes left and right wireless antenna cables and transceivers 741722 001 11 Bezel includes power connector light pipe and regulatory label For use only on HP Pro x2 410 G1 PC computer models in Asia Pacific countries and 759341 001 regions and Japan APJ For use only on HP Pro x2 410 G1 PC computer models in Europe the Middle East 759340 001 and Africa EMEA For use only on HP Pro x2 410 G1 PC computer models in Latin America 759344 001 For use only on HP Pro x2 410 G1 PC computer models in North America 759339 001 For use only on HP Pro x2 410 G1 PC computer models in the People s Republic 759345 001 of China For use only on HP Pro x2 410 G1 PC computer models in South Korea and Taiwan 759343 001 Tablet major components 17 Item Component Spare part number Bezel for use only on HP Pavilion 11 2 PC computer models equipped with the Ralink 740200 001 WLAN module in the Asia Pacific regions and countries and Japan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink 740199 001 WLAN module in Europe the Middle East and Africa Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink 742766 001 WLAN module in Latin America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink 7401
75. or replaced Handle flex cables with extreme care these cables tear easily 34 Chapter 4 Removal and replacement preliminary requirements Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy ACAUTION To prevent damage to the tablet when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table s
76. ouchPad 12 volume 8 Windows 6 cables service considerations 34 caps lock light 11 card reader board removal 74 spare part number 23 27 74 chipset product description 1 components keyboard 9 keyboard base keys 10 keyboard base leftside 13 keyboard base lights 11 keyboard base rightside 14 keyboard base 9 keyboard base TouchPad 12 tablet 5 7 connectors docking 9 power 8 14 service considerations 34 D deleted files restoring 93 display enclosure removal 38 spare part numbers 31 38 display panel assembly spare part number 20 27 display panel cable removal 66 spare part number 20 27 66 display panel product description 1 16 25 docking board removal 80 spare part number 23 27 80 docking connector 9 docking port 8 E electrostatic discharge 35 equipment guidelines 37 esc 10 external media cards product description 3 F fnkey 10 front facing webcamera location 6 removal 43 spare part number 43 G graphics product description 1 grounding guidelines 35 guidelines equipment 37 grounding 35 packaging 36 transporting 36 workstation 36 H HDMI port 14 HDMI to VGA adapter spare part number 24 25 HDMI USB board removal 76 spare part number 23 28 76 headphone jack 8 13 Index 99 heat sink removal 53 spare part numbers 17 27 30 53 hinge assembly removal 82 spare part numbers 21 27 31 82 HP Recovery Manager correcting boot problems
77. ove the heat sink 1 Detach the wireless antenna transceivers 1 from the heat sink The wireless antenna transceivers are attached to the heat sink with double sided tape Remove the seven Phillips PM1 85x3 35 screws 2 and the two Phillips PM1 85x1 60 screws 3 that secure the heat sink to the display panel assembly Tablet component replacement procedures 53 3 Remove the heat sink 4 NOTE Due to the adhesive quality of the thermal material located between the heat sink and the system board components it may be necessary to move the heat sink from side to side to detach it NOTE thermal material must be thoroughly cleaned from the surfaces of the system board 1 and the heat sink 2 each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits 54 Chapter 5 Removal and replacement procedures Reverse this procedure to install the heat sink TouchScreen board Description Spare part number TouchScreen board includes cable and double sided adhesive 742734 001 Before removing the TouchScreen board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the
78. ower from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the bezel see Bezel on page 57 a BP mM p Remove the system board see System board on page 61 Remove the display panel cable 1 Release the adhesive support strip 1 that secures the display panel cable to the display panel assembly 66 Chapter 5 Removal and replacement procedures 2 Disconnect the display panel cable 2 from the display panel Reverse this procedure to install the display panel cable Tablet battery Description Spare part number 2 cell 21 Wh 2 86 Ah Li ion battery for use only in the tablet includes cable 722232 005 Before removing the tablet battery follow these steps Turn off the tablet If you are unsure whether tablet is off in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 U A Q N Disconnect the tablet battery cable from the system board see Sensor board on page 39 6 Remove the heat sink see Heat sink on page 53
79. own through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 NM Disconnect tablet battery cable from the system board see Sensor board on page 39 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 50 Chapter 5 Removal and replacement procedures 3 Detach the RTC battery 2 from the display panel assembly The RTC battery is attached to the display panel assembly with double sided tape DUE d Remove the RTC battery Reverse this procedure to install the RTC battery Solid state drive Description Spare part number 256 GB m2 SATA 3 solid state drive 760921 001 128 GB m2 SATA solid state drive 742736 001 64 GB m2 SATA solid state drive 742737 001 Before removing the solid state drive follow these steps 1 M mm Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Tablet component rep
80. ows desktop The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support and then select the HP Support Assistant app Chapter 2 External component identification Edge components Item 1 Component Power button Description e When the computer is off press the button to turn on the tablet e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet To learn more about your power settings see your power options Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box In the search box type power select Settings and then select Power options or From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of appli
81. phone Keyboard base 13 Right side 6 de Item Component Description 1 Memory card reader Connects optional memory cards that store manage share or access information e insert the memory card hold the card label side up with connectors facing the slot and then push in the card until it is firmly seated e remove the memory card press in on the card and quickly release it until it pops out 2 HDMI port Connects an optional video or audio device such as a P P highdefinition television any compatible digital or audio component or a high speed HDMI device 3 USB 3 0 port Connects optional USB devices such as a keyboard mouse external drive printer scanner or USB hub 4 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using battery power 5 Power connector Connects an AC adapter 14 Chapter 2 External component identification 3 Illustrated parts catalog Locating the serial number product number and model number The serial number and product number are located on the left edge of the tablet You may need the information when you travel internationally or when you contact support M NIXX Fxxx 9 XXGB P N AD S N XXXXXX XXXX 3 W arranty lylyOy o0 Locating the serial numbe
82. r product number and model number 15 Tablet major components Item Component Spare part number 1 Display enclosure includes power button actuator and volume button actuator For use only on HP Pro x2 410 G1 PC computer models 759016 001 For use only on HP Pavilion 11 x2 PC computer models 16 Chapter Illustrated parts catalog Item Component Spare part number In flyer red finish 740182 001 In pearl white finish 740183 001 In sparkling black finish 740181 001 2 Sensor board includes cable double sided adhesive and microphone 742731 001 Webcamera Kit includes 740191 001 3 Front facing webcamera includes bracket and cable 4 Rear facing webcamera includes cable and double sided adhesive 5 WLAN module Intel Dual Band Wireless N 7260AN 802 11a b g n 2x2 WiFi 4 0 Combo 717381 005 Adapter for use only on HP Pro x2 410 G1 PC computer models For use on all computer models Intel Wireless N 7260BN 802 11b g n 2x2 WiFi BT 4 0 Combo Adapter 717384 005 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 005 6 Vibrator module includes cable 741723 001 7 RTC battery includes cable and double sided adhesive 741724 001 8 m2 solid state drive 256 GB SATA 3 760921 001 128 GB SATA 742736 001 64 GB SATA 742737 001 9 Heat sink includes replacement thermal material For use only on computer models equipped with an I
83. rating system 754647 501 Equipped with an Intel Pentium N3520 2 17 GHz SC turbo up to 2 42 GHz processor 1333 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 754647 001 Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system 741029 601 Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system 741029 501 Equipped with an Intel Pentium N3510 processor 1333 MHz FSB quad core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system 741029 001 Tablet major components 19 20 Item Component Spare part number Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754648 601 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754648 501 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz 754648 001 processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 7 FreeDOS or
84. rd base component replacement procedures 73 4 Remove the TouchPad 4 by pressing it through the keyboard top cover NOTE When removing the TouchPad make sure the TouchPad cable routes cleanly through the opening 5 in the keyboard top cover Reverse this procedure to install the TouchPad Card reader board Description Spare part number Card reader board includes cable 740202 001 Before removing the card reader board follow these steps 1 Turn off the tablet and keyboard base If you are unsure whether the tablet and keyboard base are off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base 3 Disconnect the tablet from the keyboard base 4 Remove the bottom cover see Bottom cover on page 69 5 Disconnect the keyboard base battery cable from the docking board see Keyboard base battery on page 71 74 Chapter 5 Removal and replacement procedures Remove the card reader board 1 Release the ZIF connector 1 to which the card reader board cable is attached and then disconnect the card reader board cable from the HDMI USB board 2 Remove the two Phillips PM1 85x2 75 broad head screws 2 that secure the card reader board to the keyboard top cover 3 Remove the card reader board 3 and cable i 7 Reverse t
85. s and 759341 001 Japan APJ For use only on HP Pro x2 410 G1 PC computer models in Europe the Middle East 759340 001 and Africa EMEA For use only on HP Pro x2 410 G1 PC computer models in Latin America 759344 001 For use only on HP Pro x2 410 G1 PC computer models in North America 759339 001 For use only on HP Pro x2 410 G1 PC computer models in the People s Republic of China 759345 001 For use only on HP Pro x2 410 G1 PC computer models in South Korea and Taiwan 759343 001 Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 740200 001 module in the Asia Pacific regions and countries and Japan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 740199 001 module in Europe the Middle East and Africa Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 742766 001 module in Latin America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 740198 001 module in North America Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 742767 001 module in the People s Republic of China Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Ralink WLAN 740201 001 module in South Korea and Taiwan Bezel for use only on HP Pavilion 11 x2 PC computer models equipped with the Intel WLAN 745776 001 module in t
86. se this procedure to install the wireless antenna cables and transceivers 42 Chapter 5 Removal and replacement procedures Front facing webcamera NOTE The front facing webcamera bracket and cable are included in Webcamera Kit spare part number 740191 001 Before removing the front facing webcamera follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the frontfacing webcamera 1 Release the ZIF connector 1 to which the front facing webcamera cable is attached and then disconnect the front facing webcamera cable from the system board Remove the Phillips PM1 85x1 60 screw 2 that secures the front facing webcamera bracket to the display panel assembly Swing the right side of the bracket 3 up and to the left until the bracket releases from the tab 4 built into the display panel assembly Remove the front facing webcamera 5 Reverse this procedure to install the front facing webcamera bracket and cable Tablet component replacement procedures 43 Rear facing
87. spare part numbers 21 27 33 73 TouchPad button 12 TouchPad zone 12 TouchScreen board removal 55 spare part number 18 29 55 transporting guidelines 36 U USB 2 0 port 13 USB 3 0 port 14 v vibrator module removal 49 spare part number 17 28 49 video product description 2 volume button 8 volume button board removal 48 spare part number 18 28 48 W webcam light 6 webcamera location 6 8 removal 43 44 spare part number 43 44 Webcamera Kit spare part number 17 27 Windows File History 93 restoring files 93 system restore point 91 Windows button 6 Windows key 10 wireless antenna location 5 removal 41 spare partnumber 17 28 41 wireless product description 2 WLAN module removal 45 spare part numbers 45 workstation guidelines 36 17 27 17 25 Index 101
88. stem memory and the FreeDOS or Linux operating system 754647 601 754647 501 754647 001 741029 601 741029 501 741029 001 Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 8 Standard operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 4 GB of system memory and the Windows 7 FreeDOS or Linux operating system Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the Windows 8 Professional operating system 754648 601 754648 501 754648 001 754649 601 Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 MHz FSB 2 0 MB L2 cache quad core 4 5 W 2 GB of system memory and the Windows 8 Standard operating system Chapter 5 Removal and replacement procedures 754649 501 Description Spare part number Equipped with an Intel Celeron N2920 1 86 GHz SC turbo up to 2 00 GHz processor 1066 754649 001 MHz FSB 2 0 MB L2 cache quad core 4 5 W
89. stem with UMA memory and the FreeDOS or Linux operating system includes replacement thermal material 741030 501 System board equipped with an Intel Celeron N2910 processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 741030 601 System board equipped with an Intel Celeron 2910 processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB quad core 4 5 W 4 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material 741031 001 741031 501 System board equipped with an Intel Celeron 2910 processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB quad core 4 5 W 2 GB of system memory a graphics subsystem with UMA memory and the FreeDOS or Linux operating system includes replacement thermal material System board equipped with an Intel Celeron N2910 processor for use only on HP Pavilion 11 x2 PC computer models 1066 MHz FSB quad core 4 5 W 2 GB of system memory a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 741031 601 System board equipped with an Intel Celeron 2910 processor for use only on HP Pavilion 11 x2 PC computer mod
90. sure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 and then remove the following components a WLAN module see WLAN module on page 45 b Solid state drive see Solid state drive on page 51 Heat sink see Heat sink on page 53 d Power connector board see Power connector board on page 60 Tablet component replacement procedures 63 Remove the system board 1 Disconnect the following cables from the system board 1 Sensor board cable 2 Frontfacing webcamera cable 3 Rearfacing webcamera cable 4 TouchScreen board cable 64 Chapter 5 Removal and replacement procedures 3 Disconnect the following cables from the system board 1 Vibrator module cable 2 RTC battery cable 3 Speaker cable 4 Display panel cable 5 Windows button cable Remove the two Phillips PM1 85x3 00 screws 1 that secure the system board to the display panel assembly Tablet component replacement procedures 65 4 Remove the system board 2 Reverse this procedure to install the system board Display panel cable Description Spare part number Display panel cable includes adhesive support strips 740197 001 Before removing the display panel cable follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the p
91. talls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 91 Use the Windows tools to create system restore points and create backups of personal information For more information and steps see Help and Support From the Start screen type help and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD4RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they ar
92. th double sided tape Remove the sensor board Reverse this procedure to install the sensor board Wireless antenna Description Spare part number Antenna Kit includes left and right wireless antenna cables and transceivers 741722 001 Before removing the wireless antenna follow these steps 1 M mm Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Tablet component replacement procedures 41 Remove the wireless antenna 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module EJ NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 2 Release the wireless antenna cables from the routing clips 2 built into the display panel assembly 3 Detach the wireless antenna transceivers 3 from the heat sink The wireless antenna transceiver is attached to the heat sink with double sided tape 4 Remove the wireless antenna cables and transceivers Rever
93. the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the bezel see Bezel on page 57 Remove the power connector board 1 2 Disconnect the power connector board cable 1 from the system board Remove the two Phillips PM1 85x3 35 screws 2 that secure the power connector board to the display panel assembly Chapter 5 Removal and replacement procedures 3 Remove the power connector board 3 and coble Reverse this procedure to install the power connector board System board NOTE The system board spare part kit is equipped with a graphics subsystem with UMA memory and includes replacement thermal material Description Spare part number For use only on HP Pro x2 410 G1 PC computer models Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 759337 601 4 5 W 4 GB of system memory and the Windows 8 Professional operating system Equipped with an Intel Core i5 4202Y 1 60 GHz processor 3 00 MB L3 cache dual core 759337 501 4 5 W 4 GB of system memory and the Windows 8 Sta
94. tion in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 93 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition select models only or use the HP Recovery media that you have created For more information see Recovering using HP Recovery Manager on page 93 If you have not already created recovery media see Creating HP Recovery media on page 91 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 93 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 95 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition select models only If you have not already created recovery media see Creating HP Recovery media on page 91 Restore and recovery 93 Using HP Recovery media you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then conf
95. ttom cover in sparkling black finish for use only on HP Pavilion 11 x2 PC computer models includes rubber padding shielding and 5 rubber feet Bottom cover in flyer red finish for use only on HP Pavilion 11 x2 PC computer models includes rubber padding shielding and 5 rubber feet Chapter 3 Illustrated parts catalog Spare part number Description 759016 001 Display enclosure for use only on HP Pro x2 410 G1 PC computer models includes power button actuator and volume button actuator 759017 001 Bottom cover for use only on HP Pro x2 410 G1 PC keyboard bases using a 65 W AC adapter includes rubber padding shielding and 5 rubber feet 759018 001 Bottom cover for use only on HP Pro x2 410 G1 PC keyboard bases using a 45 W AC adapter in South Korea and Taiwan includes rubber padding shielding and 5 rubber feet 759019 001 Hinge assembly for use only on HP Pro x2 410 G1 PC computer models includes alignment posts cables docking connector and release latch 759336 001 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dual core 4 5 W 4 GB of system memory and the FreeDOS or Linux operating system includes replacement thermal material 759336 501 System board equipped with an Intel Core i5 4202Y 1 60 GHz processor for use only on HP Pro x2 410 G1 PC computer models 3 00 MB L3 cache dua
96. ugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the instructions to download yovr selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type i1e and then select File Explorer 2 Click your hard dr
97. urity 4 sensors 2 serviceability 4 storage 2 video 2 wireless 2 product name 1 R rearfacing webcamera location 8 removal 44 spare part number 44 recovery discs 91 95 HP Recovery Manager 93 media 95 options 91 starting 94 supported discs 91 system 93 USB flash drive 95 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition removing 95 release latch 9 restore Windows File History 93 RJ 45 to USB adapter dongle spare partnumber 24 25 RTC battery removal 50 spare partnumber 17 28 50 Rubber Feet Kit spare part numbers 23 24 27 70 rubber feet removal 70 S Screw Kit spare part number 24 27 SD Card Reader 7 sensor board removal 39 spare part number 17 28 39 sensors product description 2 service considerations cables 34 connectors 34 plastic parts 34 serviceability product description 4 solid state drive removal 51 spare part numbers 33 51 Speaker Kit spare number 18 27 59 speakers location 6 removal 59 spare part number specifications keyboard base 88 tablet 88 storage product description 2 supported discs recovery 91 system board removal 61 spare part numbers 29 30 31 61 system recovery 94 system restore point creating 91 17 29 18 27 59 18 28 T tablet edge components 7 exterior components 5 major components 16 specifications 88 tools required 34 TouchPad removal 73
98. uting clips 3 built into the display panel assembly Tablet component replacement procedures 47 4 Detach the power button board 4 from the display panel assembly The power button board is attached to the display panel assembly with double sided tape 5 Remove the power button board and cable Reverse this procedure to install the power button board Volume button board Description Spare part number Volume button board includes cable and double sided adhesive 742732 001 Before removing the volume button board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display enclosure see Display enclosure on page 38 5 Disconnect the tablet battery cable from the system board see Sensor board on page 39 Remove the volume button board 1 Release the ZIF connector 1 to which the volume button board cable is attached and then disconnect the volume button board cable from the TouchScreen board 48 Chapter 5 Removal and replacement procedures 2 Detach the volume button board 2 from the display panel assembly The power button board is attached to the display panel assembly with double sided tape 3 Remove the volum
99. video captures still photographs and allows video conferences and online chat by means of streaming video Swipe from the right edge of the TouchPad or TouchScreen to display the charms tap Search and then tap the search box Type camera and then select Camera from the list of applications or From the Start screen type camera and then select Camera from the list of applications Keyboard base Top Item Component Description 1 Alignment posts Align and attach the tablet to the keyboard base 2 Docking connector the tablet to the keyboard base 3 Release latch Releases the tablet To release the tablet slide the release latch to the left Keyboard base 9 10 Item Component Description 1 esc key Displays system information when pressed in combination with the fn key select models only 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key select models only 3 Windows key Returns to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return to the previous screen 4 Action keys Execute frequently used system functions Chapter 2 External component identification NOTE Action keys do not display or function on the tablet on screen keyboard Lights Item Component Description 1 Caps lock light e White Caps lock is on e Caps loc
100. webcamera Ej NOTE The rear facing webcamera and cable are included in the Webcamera Kit spare part number 740191 001 Before removing the rearfacing webcamera follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the display enclosure see Display enclosure on page 38 Remove the front facing webcamera see Front facing webcamera on page 43 Remove the rear facing webcamera 1 3 Release the ZIF connector 1 to which the rear facing webcamera cable is attached and then disconnect the rear facing webcamera cable from the system board Detach the rear facing webcamera ribbon cable 2 from the display panel assembly The rear facing webcamera ribbon cable is attached to the display panel assembly with double sided adhesive Remove the rear facing webcamera and cable Reverse this procedure to install the rear facing webcamera 44 Chapter 5 Removal and replacement procedures WLAN module Description Spare part number Intel Dual Band Wireless N 7260AN 802 11a b g n 2x2 WiFi 4 0 Combo Adapter for 717381 005 use only on HP Pro x2 410 G1 PC computer models For use on all computer models Intel Wireless N 7

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