1400dd - Nel-Tech Labs, Inc.
Contents
1. Mono RCA jack for low impedance background music source Adjustable volume Audio Re ie EE Mono RCA jack for combined message and music output Adjustable volume Output A Impedance 6 0V p p 8Q or 12V p p 1KQ Output B umpedance 6 0V p p 8Q ei TT 8 5 x 7 5 x 3 H x W x D Weight 3 5 pounds excluding power supply SoundBrick 1400 DD 28 11 2007 TROUBLESHOOTING If you have trouble installing or operating the SoundBrick 1400 refer to the table below to help find a solution If you are unable to solve the problem yourself contact your dealer for further assistance Problem or Indication Possible Cause and Solution Messages too long for configuration see message length tables Adjust switch settings bandwidth number of messages and reload tape Tape is worn out or not prepared to guidelines obtain Cut off split or missing messages Tape load error another tape from your messaging provider run setup lights Possible interference from strong electromagnetic field flashing together i e computer monitor or fluorescent lights relocate unit away from source of interference No background Check background music equipment and wiring music Adjust BGM level knob May be in time interval check option select switches 1 4 Output A has very long time intervals of 10 15 or 20 minutes between messages Adjust output level A amp B knobs Make sure unit is in r2. OFF ON OFF ON 20 sec 20 min 15 min ON ON OFF ON 30 sec 20 min 15 min OFF OFF ON ON 1 min 20 min 15 min ON OFF ON ON 2 min 20 min 15 min OFF ON ON ON Invalid not used ON ON ON ON Table 5 Time Intervals Shorter output A interval is a factory option available on new units only Note There is a three second BGM Fade Time before and after message play Note If switch settings are invalid the Main Power light will flash slowly Number of Messages Switches 5 6 Sets the total number of messages you can load 2 4 8 or 16 The available memory is divided evenly into this number of message slots For example an 8 minute machine set for 8 messages has 8 slots of 1 minute each 6 5KHz bandwidth or 8 slots of 30 seconds each 11 5KHz bandwidth SoundBrick 1400 DD 14 11 2007 Number of G SW5 SW6 ESSages 2 OFF OFF 4 OFF ON 8 ON OFF 16 ON ON Table 6 Number of Messages Bandwidth Switch 7 Sets the fidelity of audio messages The minutes of memory equipped on your unit 4 8 16 32 or 64 is printed on the serial number label on the bottom of the unit and assumes a bandwidth 6 5KHz The 11 5KHz bandwidth setting provides better audio quality but reduces the amount of recording time by one half i e a 16 minute unit becomes an 8 minute unit Fade Level Switch 8 Sets how far the background music fades when a message plays
3. SoundBricke 1400 DD INSTALLATION AND OPERATION MANUAL Dual Outputs Different Messages Quick install Instructions on back cover SoundBrick 1400 DD 11 2007 Please leave this manual with the unit at all times Important warranty information enclosed SoundBrick 1400 DD 2 11 2007 TABLE OF CONTENTS What is the SoundBrick 1400 DI 5 S stem aT 7 teller E E A 7 GONMECHONS EE 9 Tape Preparation Instructions see eee eee 10 Message Length Tables sese esse eee eee 12 HS tll ATION TTT 13 Step 1 Set the Option switches AA 13 Time Interval Switches 12 24 14 Number of Messages Switches bp 14 Bandwidth Switch EE 15 Fade Level Switch EE 15 EE HERE 16 Step 3 Load Messages E 18 Te Rel DEE 18 Handset Load Live Record sse 19 Message Select see eee 20 Step 4 Adjust METTEG 21 Playback COCA ON WEE 22 Timed Message EE 22 Manual Oe ER 22 External nuls 9 EE 23 Rio se 24 Wall Mounting Instruccions sse eee eee eee 27 Ieue Ee eer de 28 reis ee lee EE 29 EE hee EN Limited dE EE EN Copyright Y lale EE EN Quick Install e E Dieu Te EE 33 LIST OF FIGURES Figure 1 Front Kabelen dE Ed 7 Figure 2 Side Panel Diagram EE 9 Figure 3 Option Select Switches EEN 13 Figure 4 Installation Diagram sees eee 16 Figure 6 Trigger Pin Numbers jacks on side of unt 23 LIST OF TABLES Table 1 Output Channel Message Number 10 Table 2 Message Length 6 5KHz Bandwidth eee 12 Table 3 Me
4. Connect the BGM input jack to your background music source using another mono RCA to RCA cable not included For proper operation the background music source should have a low impedance output If the BGM source does not have an RCA style output an adapter may be required not included Connect the optional handset to the handset jack if you are using this feature For proper operation you must use the Walker model W3 K M available from your messaging provider or from Walker Equipment Corporation 4009 Cloud Springs Road Ringgold GA 30736 Do not use an ordinary handset from your telephone as this will result in a weak recording Connect the optional 9 pin trigger cable s to the external trigger jack s if you are using this feature SoundBrick 1400 DD 17 11 2007 Step 3 Load Messages Messages can be loaded into the SoundBrick 1400 from a cassette tape the optional handset or a combination of both Be sure you have reviewed the tape preparation and message sequencing instructions starting on page 10 NOTE If you are loading both tape and handset messages it is important to load the tape first because all message memory is automatically erased whenever a tape load begins Tape Load Make sure the option select switches for number of messages and bandwidth are set to match the contents of your tape This is especially important if you are loading a new tape over an existing set of messages because the new
5. secure two screws into the wall where you want to mount the unit Then hang the unit on the screws Consider the weight of the SoundBrick when choosing a mounting wall Make sure the wall s construction is sufficiently strong to support the weight of the unit securely Make sure both screws are driven into studs or other sturdy supports not just into plain drywall To mount in this orientation the distance between the centerpoints of the mounting screws should be 3 11 32 To mount in this orientation the distance between the centerpoints of the mounting screws should be 5 3 8 SoundBrick 1400 DD 27 66666600 66666066 o 9 o 9 G ddd 00280 o EE 9 S G G G o 11 2007 TECHNICAL SPECIFICATIONS Frequency response User selectable 200Hz to 6 5KHz or 11 5KHz Encoding EE 16 bit ADPCM Signal tO nose sese 96 dB theoretical DISTOMMO Melee ee ck lt 1 THD 1KHz 0dB Memory NDS sss sees eee eee Non volatile FLASH Memory Capacity eee eee 4 8 16 32 or 64 min 6 5KHz Number of messages 2 4 8 or 16 Message loading nnno0000000000n Cassette normal bias using built in tape deck Handset Walker W3 K M optional Signal level source using ProAdapter optional Message pl vback eee Continuous timed triggered and on demand Power suppiy eres 110VAC 60Hz to 12VDC 500mA center pin positive Background music input
6. tape might have a different number of messages or messages of a different length Turn the power switch on and press the tape eject button The motorized tape drawer on the right side of the unit opens like a CD ROM drive on a computer Place the tape into the drawer by gently sliding it under the metal retaining clip then press the eject button or momentarily push the drawer to close The SoundBrick detects the presence of the tape switches itself to setup mode and begins the load process automatically NOTE Never eject the tape while it is loading During tape load the lights above the numbered message buttons display the load progress Message Light SIELE Slow flash Next message loads here Fast flash Message loading now On no flash Message finished loading Off Message empty Table 7 Message Light Indications Tape Load Once the unit detects audio on the tape it begins loading message 1 and continues until it detects 15 seconds of silence then starts loading message 2 and so on until either 25 seconds of silence is detected or the number of messages you set have been loaded whichever comes first At that point the tape rewinds and the unit automatically switches to Run mode and begins playing the messages SoundBrick 1400 DD 18 11 2007 If the messages are cut off split or missing upon playback chances are that the tape messages are too long to fit into the message slots In this case re
7. Full fade lowers the background music volume 100 so only the message is heard Partial fade lowers it about 90 so the music can still be heard softly underneath the message With either setting BGM volume is restored to full when the message is over Note There is a three second BGM Fade Time before and after message play SoundBrick 1400 DD 15 11 2007 Step 2 Connections Locate the SoundBrick 1400 DD within 6 feet of a 110VAC outlet The unit is designed to be placed on a flat level surface or securely mounted on a wall Be sure to leave clearance for connections and adjustments Important Devices that emit strong electromagnetic fields such as computer monitors and fluorescent lights may interfere with message loading so locate the unit at least a few feet away or farther if necessary from such devices To help protect against power surges and other electrical problems the use of a quality surge suppressor strip which is different from a standard multi outlet power strip is strongly recommended Damage caused by power surges lightning or other electrical problems are not covered under warranty 12VDC power supply included 12V DC Cy On Off Trigger 1 8 DIP Switches 1 2 3 4 Message time interval d 5 6 Number of messages 2 off off ged 4 off on 8 on 0ff 16 on on E T Bandwidth on 11 5K off 6 5K 8 Music fade on full off partial _ On switch points TOWARDS number Power
8. Set the option switches Set the option select DIP switches to match your requirements for time interval number of messages bandwidth and fade level Switch Option On Off 1 2 3 4 Time interval See Table 5 5 6 No of messages See Table 6 7 Bandwidth 11 5 KHz 6 5 KHz 8 Fade level Partial Full 9 10 Not used Table 4 Option Select Switches off EE 33 on e H 3 d wa df i B ai mme Siti Figure 3 Option Select Switches This picture is for illustrative purposes only Your actual switch settings will vary A switch is on when it is pointing TOWARDS the switch numbers and off when it is pointed AWAY FROM the switch numbers In the example above switches 1 2 4 8 9 and 10 are on while switches 3 5 6 and 7 are off IMPORTANT NOTE Switch settings are only read at the moment the power switch is turned on Therefore any changes made do not take effect until power is recycled turn the unit off wait 10 seconds then turn it back on IMPORTANT NOTE If you change the bandwidth and or number of messages settings you must recycle power AND reload messages If there is already a tape inside the unit turn off power wait 10 seconds turn power back on If there is no tape in the unit turn power off wait 10 seconds turn power back on press the eject button to open the tape drawer insert tape then press the eject button or momentarily push the
9. custom messages whenever needed The SoundBrick 1400 DD offers great flexibility in how and when the messages are played Most commonly messages are set to play on a timed basis and on demand play is available from the SoundBrick s keyboard In addition message play can be remotely activated by connecting devices such as buttons switches or motion sensors to the optional trigger cables The SoundBrick 1400 is the most versatile digital player of its kind with a list of features that includes Selectable 2 4 8 or 16 message capacity 4 8 16 32 or 64 minutes of messages Dual output channels for dual zone in store broadcasting or single zone broadcasting plus telephone message on hold Each channel can have its own messages volume and message interval Internal motorized CD style tape drawer Background music BGM input timer and fader Live message recording with optional handset Continuous timed and on demand message play 16 remote trigger messages using optional trigger cable s Modern plastic case design User friendly controls and indicators Wall mountable Flash memory No battery backup no message loss due to power outages Selectable 6 5KHz or 11 5KHz bandwidths ADPCM 96dB signal to noise ratio for clear hi fidelity audio Separate 8Q and 1KQ RCA output jacks Built in 2 watt amplifier S X So SX X X X K X R X SoundBrick 1400 DD 5 11 2007 Every SoundBrick is built to exacting quality standards u
10. dealers a tool to help troubleshoot suspected malfunctions with end users This section is more complex than the rest of the manual and may be more difficult for inexperienced users This section is not needed for normal operations The diagnostics functions are not needed for installation or message loading They are provided to display system settings and test hardware components in the event of a suspected malfunction Diagnostics mode lets you view current option settings display the amount of memory equipped and test the message memory keyboard and external trigger Also included is a function to erase all messages To enter Diagnostics mode hold down the Run Setup button press the Play Record button then release both buttons The Play and Record lights flash at the same time indicating the unit is now in Diagnostics mode The flashing message buttons now represent a menu of diagnostics functions 1 2 3 4 5 6 7 8 Time No of Fade Erase Interval Messages SE Level Messages 9 10 11 12 13 14 15 16 Memory Keypad Trigger Memory Exit Size Test Test Test Table 9 Diagnostics Menu To select a function press the corresponding message button When you are finished with a function press Run Setup to return to the above menu To exit Diagnostics mode press button 16 at the menu The first four functions display the settings of the option select switches These sett
11. lights flash together slowly Power On Self Test POST Each time the unit is turned on an automatic self test routine commences immediately lasting only a couple of seconds During a successful self test sequence message lamps 1 4 will light in order then turn off and the unit will resume normal operation If a failure occurs in any one of the tests the self test halts rendering the unit inoperable The specific power on test that failed is indicated by the status of message lights 1 4 Self Test Procedure Failure Indication Message Memory Test Message light 1 stays on Audio Processor Test Message lights 1 amp 2 stay on Audio Processor Program Message lights 1 2 amp 3 stay on Tape Deck Test Message lights 1 2 3 amp 4 stay on Table 11 Power on Self Test Failure Indications If you experience a POST failure try turning the unit off unplugging it and letting it sit for a few minutes Then plug it back in and turn it on to see if the failure occurs again If it does you will have to return the unit to your dealer for service To differentiate between a POST failure and other operating displays note that only the above indicated message lights will be on and not the Run Setup Play or Record lights if a POST test fails Also none of the message lights will be flashing SoundBrick 1400 DD 26 11 2007 WALL MOUNTING INSTRUCTIONS Using the screw holes on the back plate as a guide
12. outputs provided for impedance matching with PA systems Output A output level adjustment knob Output B output level adjustment knob Output B RCA connector for combined music and message output Figure 2 Side Panel Diagram SoundBrick 1400 DD 9 11 2007 TAPE PREPARATION INSTRUCTIONS To get the best audio reproduction it is essential to start with a high quality recording In order to load into memory properly your audio tape program must conform to the following guidelines exactly Use only normal bias Type tapes not exceeding 90 minutes in capacity Do not use high bias chrome or metal tapes Do not use DOLBY or any other noise reduction system Record your production in 2 channel mono The audio level should average OdB while peaking no hotter than 6dB Start the first message no later than 20 seconds from the beginning of the tape Leave 15 seconds of silence between messages Messages cannot have embedded passages averaging less than 25dB for longer than 5 seconds because the unit interprets this as silence signifying a break between messages or the end of the load E GO M ch N On IMPORTANT The SoundBrick 1400 DD stores two different sets of messages all of which are loaded from a single cassette The unit divides the number of messages setting in half and allocates the first half to output B and the second half to output A For example if the unit is set for 8 messages messag
13. registered trademark of Nel Tech Labs Inc Printed in the U S A SoundBrick 1400 DD 31 11 2007 This page intentionally left blank SoundBrick 1400 DD 32 11 2007 QUICK INSTALL INSTRUCTIONS Saree riera HE An redene rare 7 Bandwidth cac KM aa rosa Oneswitch points TOWARDS number Handset p 12VDC power supply 9 pin trigger cable s optional Trigger 1 8 c E Connect to trigger hardware Trigger 9 16 H I L Connect to trigger hardware lt A DIP S Switches Walker W 3 K M handset optional mono RCA RE not included BGMLevel Saun m L Connect to BGM music source ouA L Connect 8Q or 1KQ jack to outa PA sound system 1KQ mono RCA cable included BTA L Connect to PA sound system For more detailed instructions read the inside of the manual 1 3 Consult message length tables on page 11 if needed Set option DIP switches Time interval switches 1 2 3 4 table 5 page 13 Number of messages switches 5 6 table 6 page 14 Bandwidth switch 7 off 6 5KHz on 11 5KHz Background music fade level switch 8 off full fade on partial fade Note A switch is on when it is pointing towards the switch numbers and off when it is pointing away from the switch numbers Connect the power supply background music source and both output channels to the PA sound system as shown above Connect optional trigger cables and handset if applica
14. Walker W 3 K M Handset handset optional mono RCA cable not included BGMLevel Seinen m er L To BGM source Baa A Dmm To PA sound system tA output A 8Q or mono RCA cable included 1KQ BA To PA sound system Figure 4 Installation Diagram output B 80 SoundBrick 1400 DD 16 11 2007 Connection Instructions 1 Turn the power switch off Plug the included power supply into a surge protected 110VAC wall outlet and the 12VDC jack on the SoundBrick Only use the power pack provided with the unit 12VDC 500ma center pin positive Many power supplies look alike but provide different output Using the wrong one will void your warranty and may damage the unit and or other equipment attached to the SoundaBrick Connect either the 8Q or 1KQ output A jack to the PA sound system input using a mono RCA to RCA cable included If the sound system does not have an RCA style input an adapter may be required not included Remember output A has the long time intervals and plays the last messages on the tape Connect the 8Q output B jack to the outdoor channel if applicable on the PA sound system or to the phone system s message on hold input using a mono RCA to RCA cable included If the PA or phone system does not have an RCA style input an adapter may be required not included Remember output B has the short time intervals and plays the first messages on the tape
15. ady partial fade Message light 1 on steady plus message light 9 flashing full fade Change using Option Select Switch 8 Erase Messages Erases all messages tape and handset in memory Memory Size Displays how much memory the unit has One message light turns on for each 4 minutes of memory Multiply the highest number lit by 4 Button 1 4 min 6 5KHz or 2 min 11 5KHz Button 2 8 min 6 5KHz or 4 min 11 5KHZz Button 4 16 min 6 5KHz or 8 min 11 5KHZz Button 8 32 min 6 5KHz or 16 min 11 5KHz Button 16 64 min 6 5KHz or 32 min 11 5KHz Keypad Test Used to verify that all buttons on the keyboard are working properly Press any button and that button s light will turn on for as long as the button is held SoundBrick 1400 DD 25 11 2007 down To return to the menu from this test only hold down Run Setup and push Play Record then release both buttons Trigger Test Used to verify your trigger wiring setup As you activate a trigger the message light associated with that trigger s lead on the trigger cable will flash for as long as the trigger is held Memory Test Used to test message memory This function will erase all messages so use it only before loading The test lasts approximately 30 seconds for each 4 minutes of memory During the test the lights on the top of the control keys turn on and off in a sequential racetrack style pattern When the test is finished the Play and Record
16. and not play over the sound system Monitor button Not used on the 1400 DD The unit does not contain an internal monitor speaker SoundBrick 1400 DD 8 11 2007 Connections Panel The left side panel is where the connectors are for external equipment including the power supply background music source the PA system and or phone system that receives the SoundBrick s output and the optional handset and external trigger cable s Also located here are three volume controls one to adjust only the background music level and the other two to adjust each channel s combined BGM and voice message output level Trigger 1 8 Trigger 9 16 DIP Switches 1 2 3 4 Message time interval 5 6 Number of messages 2 off off 4 off on 8 on off 16 on on 7 Bandwidth on 11 5K off 6 5K 8 Music fade on full off partial On switch points TOWARDS number Handset BGM Level BGM Input BA wA BEREA Power supply connector 12VDC 500mA center pin positive Power switch Connectors for trigger cables optional parts for remote message activation 10 option select DIP switches used to set interval time number of messages bandwidth and music fade level RJ 11 connector for optional telephone style handset used to record live messages Background music level adjustment RCA connector for background music input Output A RCA connectors for combined music and message output separate 89 and 1KQ
17. ble Turn the power switch on Press the eject button on front of the SoundBrick to open the motorized tape drawer Insert the cassette into the tape drawer audio side facing front then press the eject button or momentarily push the draw to close Loading of tape messages occurs automatically After tape load message playback begins automatically See page 18 for handset recording instructions if desired SoundBrick 1400 DD 33 11 2007
18. dling charges in connection with the performance of this warranty Products returned to Nel Tech must be securely packaged to prevent damage in transit freight prepaid and insured for replacement value A return authorization number assigned by Nel Tech must be clearly marked on the outside of the shipping container Proof of purchase must accompany shipment Items delivered to Nel Tech without a return authorization clearly marked on the outside of the shipping container and or without proof of purchase will be refused Please contact Nel Tech at the address and phone number below to receive a return authorization number and to arrange for the repair or replacement of a flawed part covered by this warranty Please indicate the Product s serial number in all correspondence an authorization number will not be issued in the absence of a serial number Nel Tech Labs Inc 4 Ash Street Extension Derry NH 03038 Phone 603 425 1096 Copyright Notice This manual Copyright 1984 2008 by Nel Tech Labs Inc All rights reserved No part of it may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without Nel Tech s prior written consent Information contained herein is subject to change without prior notification Nel Tech Labs Inc provides this manual without warranty of any kind express or implied This user s manual may contain technical and or typographical errors SoundBrick is a
19. drawer The tape drawer will automatically close and the download will begin when the SoundBrick detects the presence of the tape SoundBrick 1400 DD 13 11 2007 Time Interval Switches 1 2 3 4 Sets how long of a delay occurs between messages in the timed play sequence There are numerous pre set intervals from which to choose During the time interval only the background music is heard over the sound system Note the output B intervals first set of messages are short and the output A intervals second set of messages are long If you are using one channel for telephone message on hold use the output B channel and place the message on hold messages first on the tape during production If you have one indoor and one outdoor channel for instance one playing inside the convenience store and one playing at the gas pumps use the output B channel for the outdoor messages Time Interval Output B Output A SW1 SW2 SW3 SW4 10 sec 10 min 5 min OFF OFF OFF OFF 20 sec 10 min 5 min ON OFF OFF OFF 30 sec 10 min 5 min OFF ON OFF OFF 1 min 10 min 5 min ON ON OFF OFF 2 min 10 min 5 min OFF OFF ON OFF 10 sec 15 min 10 min ON OFF ON OFF 20 sec 15 min 10 min OFF ON ON OFF 30 sec 15 min 10 min ON ON ON OFF 1 min 15 min 10 min OFF OFF OFF ON 2 min 15 min 10 min ON OFF OFF ON 10 sec 20 min 15 min
20. e numbers 1 4 will be the first four messages loaded from the tape and play through output B Message numbers 5 8 will be the last four messages on the tape and play through output A Message Numbers No of Output Messages B Ca lao To Table 1 Output Channel Message Numbers Messages load into memory from the tape in sequential order starting with message 1 Because of this sequential loading order you may have to add one or more dummy messages to your tape s output B segment so that the messages load into their proper output B output A message numbers SoundBrick 1400 DD 10 11 2007 Example If you have 3 messages for output B first 3 messages on the tape and 3 messages for output A last 3 messages on the tape you set the number of messages to 8 so all 6 messages will load Without the addition of a dummy message as message number 4 the first output A message will load into an output B message slot as depicted below B Output B message A Output A message Output B Messages Output A Messages 1 2 3 4qs5 6 7 e BjiBs s afala Adding a dummy message as the fourth message on the tape solves this problem as depicted below X Dummy message Output B Messages Output A Messages The dummy message can be a duplicate of another output B message which can be removed from the play sequence after the tape loads by using message select More than one dummy message may be required for
21. f FCC Rules These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la Class A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Limited Warranty TERMS Nel Tech warrants to the original purchaser Buyer that the Product sold is free from defects in material and workmanship at the time of purchase The warranty extends five 5 years from the date of original purchase and covers parts and labor Buyer must provide written notice to Nel Tech within the warranty period of any defective part or conditions If the defect is not the result of improper use service maintenance or installati
22. fer to the message length tables and option select switch information earlier in this manual or contact your messaging provider to find the proper switch settings for your tape Important It is not necessary to leave the tape in the unit after loading Since the SoundBrick uses non volatile Flash memory messages are not erased during power outages or when the unit is unplugged or turned off If you do decide to remove the tape LEAVE IT OUT Every time you insert a tape with the power switch on all messages tape and handset are erased and the tape load process begins Handset Load Live Record After loading the tape you can record messages using the optional handset As mentioned earlier make sure you use the Walker Equipment Corp model W3 K M not an ordinary handset from your phone While handset loaded messages are safe from erasure due to power loss they are erased each time a tape is loaded and must be recorded again if you want them to play Handset messages are not copied to the tape Additionally handset loaded messages are not automatically added to the timed play sequence After recording you must manually add them using message select 1 Press the Run Setup button until the Setup light is on 2 Press the Play Record button until the Record light is on The message lights indicate which messages are already loaded light on and which are empty light off 3 Press the message button that you wish to record Rec
23. ff SoundBrick 1400 DD 22 11 2007 EXTERNAL TRIGGER Triggered messages always play out of output A even if it is an output B message that is triggered The external trigger function lets you activate any or all messages remotely by using one or two optional 9 pin trigger cables available from your messaging provider An unwired 9 pin DIN plug is also available One end of the trigger cable plugs into the SoundBrick s connections panel Trigger 1 8 and or Trigger 9 16 The other end contains 8 color coded wire leads and one ground lead Message play is triggered by shorting a message s lead wire to ground The table below shows which message is activated by each color wire Wire Color Pin Number Trigger 1 8 Trigger 9 16 Brown 1 1 9 Blue 2 2 10 Purple 3 3 11 ne k L a Green 5 5 13 triggered Orange 6 6 14 Yellow 7 7 15 White 8 8 16 Ground silver 9 Table 8 External Trigger Pin Numbers and Wire Colors Triggered messages start immediately if no message is currently playing or after the current message is finished Multiple triggers are queued and played back in message number order which is not necessarily the order triggered The pin numbers on the unit s trigger jacks are as follows ground Figure 5 Trigger Pin Numbers jacks on side of unit SoundBrick 1400 DD 23 11 2007 DIAGNOST C S Diagnostics information is provided primarily to give
24. ings can be viewed here but can only be changed using the option select switches themselves If the settings displayed here do not match the current switch settings you will have to recycle power and possibly reload Time Interval The current setting is indicated by which message light is on steady not flashing see table 10 Change using option select switches 1 4 SoundBrick 1400 DD 24 11 2007 Message Time Interval Light Output B Output A 1 10 sec 10 min 5 min 2 20 sec 10 min 5 min 3 30 sec 10 min 5 min 4 1 min 10 min 5 min 5 2 min 10 min 5 min 6 10 sec 15 min 10 min 7 20 sec 15 min 10 min 8 30 sec 15 min 10 min 9 1 min 15 min 10 min 10 2 min 15 min 10 min 11 10 sec 20 min 15 min 12 20 sec 20 min 15 min 13 30 sec 20 min 15 min 14 1 min 20 min 15 min 15 2 min 20 min 15 min 16 Invalid not used Table 10 Diagnostic Time Interval Shorter output A interval is a factory option available on new units only Number of Messages The current setting is indicated by which message light 2 4 8 or 16 is on steady not flashing Change using Option Select Switches 5 6 Bandwidth Message light 1 on steady not flashing 6 5KHz Message light 11 on steady not flashing 11 5KHz Change using Option Select Switch 7 Fade Level Message light 1 flashing plus message light 9 on ste
25. ns are designed to be pressed using only your fingers Do not use pens or any other objects as this may damage the keyboard Eject button Opens and closes the motorized tape drawer for tape loading and removal Momentarily pushing the motorized tape drawer will also result in a closure SoundBrick 1400 DD 7 11 2007 Message buttons The message buttons numbered 1 through 16 are used to specify individual messages when you select de select record or manually play a message In normal operation mode pressing the message buttons does nothing Message lights Located above each message button the message lights indicate the status of that message Run Setup button Places the system in either run or setup mode Run is the normal operating mode i e running messages and music In setup mode message play stops so you can access the live record message select and manual play functions The current mode is indicated by the lights on top of the button Run light on right or Setup light on left Play Record button Selects the play and live record functions Play is used to manually play a message over the sound system Record is used to record live messages with the optional handset Recording can only be performed in Program mode The current mode is indicated by the lights on top of the button Play light on left or Record light on right Message select button Lets you select which loaded messages to play
26. on and if the equipment has not been otherwise damaged or modified after shipment Nel Tech or its authorized representative shall either replace or repair the defective Product at Nel Tech s option No credit shall be allowed for work performed by Buyer or unauthorized parties Out of warranty repairs will be invoiced at the current Nel Tech hourly rate plus the cost of parts shipping and handling IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN TAMPERED WITH IN ANY WAY THE FOREGOING WARRANTY IS VOID AND WITHOUT EFFECT AND NEL TECH SHALL HAVE NO LIABILITY WHATSOEVER ON ACCOUNT OF DEFECTS TO SUCH PRODUCT LIMITATIONS EXCEPT AS STATED ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED THAT EXTEND BEYOND THE SPECIFICATIONS FOR THE PRODUCT NEL TECH EXPRESSLY DISCLAIMS ANY WARRANTY EXPRESS OR IMPLIED THAT EQUIPMENT SOLD HEREUNDER IS OF MERCHANTIABLE QUALITY OR THAT IT CAN BE USED OR IS FIT FOR ANY PARTICULAR PURPOSE BUYER PURCHASES AND ACCEPTS EQUIPMENT SOLELY ON THE BASIS OF THE WARRANTY HEREINABOVE EXPRESSED UNDER NO CIRCUMSTANCES SHALL NEL TECH BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY SPECIAL INDIRECT SECONDARY OR CONSEQUENTIAL DAMAGES hee OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE ROD REPAIRING OR REPLACING PRODUCT Buyer may obtain the repair or replacement of any eligible part or equipment covered under this warranty through Nel Tech only Buyer is responsible for all shipping and han
27. ording begins as soon as the message light starts flashing approximately 1 second During recording the message light flashes slowly If it does not then you have selected a message higher than your number of messages setting and must choose another 4 When you are finished recording press the message button again If you exceed the available message time recording stops automatically To record more messages follow steps 2 4 above When you are finished proceed to message select Note Because there is no Monitor Select messages can not be reviewed from the handset SoundBrick 1400 DD 19 11 2007 Message Select Message select lets you add and remove messages from the timed playback sequence All tape loaded messages are automatically selected for playback while handset messages must be selected manually 1 If the Setup light is not already on press Run Setup until it turns on 2 Press the Message Select button until that light turns on The message lights indicate the selection status of each message Light on selected or light off not selected or message empty 3 Press a message button to change its selection status When you are finished press the Message Select button until the light turns off then press Run Setup to return to Run mode SoundBrick 1400 DD 20 11 2007 Step 4 Adjust Volume After installation and loading is complete listen to the SoundBrick 1400 s output over each channel separately Adjus
28. sing state of the art SMT surface mount assembly for outstanding reliability and years of dependable service To get the best possible performance from your SoundBrick please take the time to read this manual and fully familiarize yourself with how the SoundBrick works before you begin installation IMPORTANT NOTE Two items must be supplied by your messaging provider which are not included with the SoundBr 1 A pre recorded cassette tape containing the ick voice messages 2 A line level background music BGM source with an RCA style output jack Use the space below to record information about the SoundBrick and about your messaging provider You will need this information should you require assistance installing or configuring the unit and when you need new voice messages or background music SoundBrick and Messaging Provider Contact Info Dealer name Contact person Phone Address Serial number 11 digits Memory S S S circle one 4 Min 8 Min 16 Min 32 Min 64 Min SoundBrick 1400 DD 6 11 2007 SYSTEM OVERVIEW Front Panel The monitor speaker tape drawer eject button and keyboard are located on the front panel Main JUUUUUVUU VUVUU VUUUU VUUUU VUUUU VUUUL power g ight oundBrick 7400 DD Eject button ine as lights buttons Control buttons Figure 1 Front Panel Diagram NOTE The keyboard butto
29. ssage Length 11 5KHz Bandwidth eee 12 Table 4 Option Select Switches eee 13 SoundBrick 1400 DD 3 11 2007 Table EN Time ar EE 14 Table 6 Number of Messages css 15 Table 7 Message Light Indications Tape oa 18 Table 8 External Trigger Pin Numbers and Wire Colors nnssne0000000000eeeeeo 23 Table 9 Diagnostics Menu EE 24 Table 10 Diagnostic Time Interval eee e 25 Table 11 Power on Self Test Failure Indications eee eee eee 26 Table KR e In ee UL Le EE 30 SoundBrick 1400 DD 4 11 2007 WHAT IS THE SOUNDBRICK 1400 DD The SoundBrick Model 1400 DD dual outputs different messages is a solid state digital audio recording and playback device designed to inject voice messages over a customer provided background music BGM feed It offers two separate and independent audio output channels each containing a different set of voice messages It is most widely used for dual zone in store broadcasting to provide the store s public address PA system with a continuous feed of music interrupted with voice messages at a selected time interval Or one channel can be used for in store broadcasting and the other to provide message on hold audio for the telephone system Voice messages load into the SoundaBrick s digital memory automatically from your pre recorded cassette tape Messages can also be recorded live in the store using the optional handset microphone providing store personnel the ability to record
30. t the BGM level and output A amp B level knobs on the left side panel as needed SoundBrick 1400 DD 21 11 2007 PLAYBACK OPERATION Timed Message Play Music and messages play back over your sound system according to how the unit is configured Selected messages play in numerical order starting with message 1 at the time interval you set The first set of loaded messages play through output B with short time intervals between each the second set through output A with long time intervals Between messages the background music is heard This timed message play is the typical mode of operation Triggered messages play when activated see External Trigger section for details Manual Message Play Manual play messages always play out of output A even if it is an output B message that is played Messages can be played on demand using the manual message play function Manual message play is not available if a message is already playing you must wait until the unit is between messages i e during the time interval 1 If the Run light is not already on press Run Setup until it turns on 2 Press the Play Record switch until the Play light is on Message lights turn on for all loaded messages 3 Press the message you want to play Repeat steps 2 and 3 for each message you want to play When you are finished no action is required The Play light turns off automatically and the unit returns to timed message play where it left o
31. the output B portion of the tape Dummy messages are never required for the output A portion of the tape In the example above since there is no 8 message on the tape the SoundBrick s message number 8 remains empty and does not play back SoundBrick 1400 DD 11 11 2007 MESSAGE LENGTH TABLES Message length is determined by three factors the memory size of your unit the bandwidth setting and the number of messages setting It is very important that no message on your tape is longer than this time because during tape load the message will spill into the next message slot resulting in cut off split and or missing messages upon playback Refer to the following tables to find your maximum message length Use Table 2 for 6 5KHz bandwidth or Table 3 for 11 5KHz bandwidth Number of Memory Equipped Messages 4 min 8 min 16min 32min 64min 2 2 min 4 min 8 min 16 min 32 min 4 1 min 2 min 4 min 8 min 16 min 8 30 sec 1 min 2 min 4 min 8 min 16 14 sec 30 sec 1 min 2 min 4 min Table 2 Message Length 6 5KHz Bandwidth Number of Memory Equipped Messages 4 min 8 min 16min 32min 64min 2 1 min 2 min 4 min 8 min 16 min 4 30 sec 1 min 2 min 4 min 8 min 8 15 sec 30 sec 1 min 2 min 4 min 16 7 Sec 15 sec 30 sec 1 min 2 min Table 3 Message Length 11 5KHz Bandwidth SoundBrick 1400 DD 12 11 2007 INSTALLATION Step 1
32. un mode and not setup or diagnostics mode Check PA system or speakers Make sure messages are selected for play Tape drawer won t If the drawer doesn t open when you press the eject open button press eject again Never eject tape during download Follow proper tape Tape stuck in deck load procedure or deck is eating To remove stuck tape Turn power off wait 10 tapes seconds turn power on Wait for deck to disengage play head before ejecting When adjusting the The output level knob adjusts the background music output level the level at the same time as it adjusts the voice message background music level Adjust both knobs until the combined message level also changes and music output is to your liking Doesn t trigger Check trigger wiring Check the power switch should be on Check power pack for correct DC output voltage amp current Check power outlet to make sure it is not controlled by a switch No messages No power main power light is off SoundBrick 1400 DD 29 11 2007 Problem or Indication Possible Cause and Solution Main Power light Invalid operation Wrong option switch settings Refer flashes slowly to option switch settings on pages 12 amp 13 Table 12 Troubleshooting SoundBrick 1400 DD 30 11 2007 FCC Notice WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 o
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