Network Asset Tracker Pro user manual
Contents
1. gt a Memory slot wa Memory slot lt Disk Logical drive Logical drive gt CD ROM L bE Video UNMIS Nuadro E 570M 192041200 7 Microsoft Windows Vista Ultimate v Service Pack 1 12345 0EM 1234567 12345 12345 4BCDE 12345 4BCDE 12345 HP Compag 8510w Hewlett Packard version BEMVD Ver CNU 73309R5 Hewlett Packard 3005 version KBC Y Notebook Intel R Core TM J2 Duo CPU T7700 2 0 GB 2 0 GB form factor SODIMM memory t Empty 57912082345 ATA Device 111 8 GB C Local Fixed Disk size 111 8 GB fre D CD ROM Disc Optiarc DYD AW AD 75934 ATA Devic m Computers 4 Active 4 Devices 1 Active 1 green color of computer s icon shows that NAT Pro Agent is detected You can set up some options of agent installed on remote PC To do this select menu Scan Information gt Remote Agent Po Bes Network Asset Tracker Pro Agent 2 2 has been detected Remote agent options F Hide tray icon L J Licences By default the icon of NAT Pro Agent is visible in system tray on remote computer You can hide this icon from system tray To do this select Hide tray icon option in Remote Agent Information window How to use logon script You can scan remote computers using logon script You will be able to get information about each computer which is logging on to the domain using specified logon script To use logon scri2. Clerks bat in the Logon script text box At logon the server authenticating the logon locates an assigned logon script It looks for the specified file following the local logon script path on the server usually systemroot SYSVOL sysvol domain_name scripts If a relative path is provided before the file name for example Admins Userl bat the server looks for the logon script in that subdirectory of the logon script path How to use custom columns You can use custom columns for storing your custom information for example serial number phone number etc To edit data in custom column click Edit Custom Column button from the toolbar or click twice on custom data you want to edit zma 0n Comment In the window Options you can add delete or move custom columns up or down How to create report Network Asset Tracker Pro provides users with preset reports that can be accessed with a single click of the mouse Just select report type in menu Reports Also you can use one of report builders e System Information e Software Information e Software Installations Count e Processes Information e All Categories Report All that you need is to select report builder type in menu Reports gt Report Builder then mark information which you want to add to the report To save settings made for report mark Save Settings check box You can export reports in HTML MS Excel CSV and
3. Solution This typically results when the process trying to access the namespace does not have the required WMI privileges The account attempting remote access should be an administrator on the target computer In addition the account might need to have a specific privilege enabled To troubleshoot this error check the namespace security on the remote namespace to see the privileges enabled for the account You can access the WMI Control and the Security tab in the Computer Management Console e Right click on My Computer and click Manage e Double click Services and Applications and then double click WMI Control e Right click WMI Control and then click Properties e In the WMI Control Properties dialog box click the Security tab A folder named Root with a plus sign next to it should now be visible Expand this tree as necessary to locate the namespace CIMV2 e Click the Security button A list of users and their permissions appears If the user is on that list modify the permissions as appropriate Add network service account from local computer accounts and administrator account If the user is not on the list click the Add button and add the user from the location local machine domain etc where the account resides e In order to view and set namespace security the user must have Read Security and Edit Security permissions Administrators have these permissions by default and can assign the permissions to other user ac
4. The My Computer dialog box appears e In the My Computer dialog box click the COM Security tab e Under Launch and Activate Permissions click Edit Limits e In the Launch Permission dialog box follow these steps if your name or your group does not appear in the Groups or user names list In the Launch Permission dialog box click Add In the Select Users Computers or Groups dialog box add your name and the group in the Enter the object names to select box and then click OK e In the Launch Permission dialog box select your user and group in the Group or user names box In the Allow column under Permissions for User select Remote Launch and then click OK Launch and Activation Permission Security Limits Group or user names R Everyone 4 Administrators DOMAIN Administrators Rg Performance Log Users DOMAIN Perfomance Log Users Rg Distributed COM Users DOMAIN Distributed COM Users Add Remove Allow Deny Permissions for Distributed COM Users Leam about access control and pemissions You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 Error 800706BA Error 80
5. RTF formats How to create chart Network Asset Tracker Pro provides users with preset charts that can be accessed with a single click of the mouse Just select chart type in menu Charts Also you can use chart builder To do this select menu Charts gt Chart Builder All that you need is to select the parameter of the chart After you generate the chart you can export it in HTML format How to use scheduler To enable scan schedule select menu File gt Options then select Scheduler F Rescan all nodes on schedule Every 1 Starton 02 09 2009 Next time start on 03 09 2009 Last time started on All you need is to set up next scan time and period of scans How to do a silent upgrade of NAT Pro Agent To do a silent upgrade of NAT Pro Agent please use the following command line arguments natrackerproagent msi REINSTALLMODE voums REINSTALL all REBOOT reallysuppress Command line parameters for agent The command line is a text string that is passed to the system whenever any program is executed It contains the path to the program followed by a set of parameters You can use the following parameters with NAT Pro Agent outpath The outpath parameter is used to force NAT Pro Agent to get an inventory data from the local computer and export it to specified folder Example agent exe outpath C Your Directory emailto Th
6. computers To delete computers or folders press Del key or select menu Node gt Delete Then selected folders and computers will be deleted from the list How to get information from remote PC You can get information from remote computer through WMI agentless method or through NAT Pro Agent agent based method By default Network Asset Tracker Pro uses WMI To use agent based scan you should install NAT Pro Agent on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer hy Host name Last scan i a i Department 1 Just select computers you want to scan and click Get Info button from the toolbar or press Ctrl I This will start scanning remote computers jm CEO 08 07 2008 CHIEF lr You can set up the type of information collected from remote Esn jaan computers To do this select menu File gt Options then Scan MANAGER 1 M Properties l jB MANAGER 2 E The account attempting remote access should be an administrator on the target computer for example domain administrator If you don t have rights of the domain administrator you can use custom logon name and password for getting info from remote PC To do this select menu File gt Options then Agentless Scan How to use agent on remote PC You can get information from remote computer through WMI agentless method or through NAT Pro Agent agent based method By
7. e Open the Network folder e Open the Network Connections folder e Open the Windows Firewall folder e If the computer is in the domain then open the Domain Profile folder otherwise open the Standard Profile folder e Click Windows Firewall Allow remote administration exception e On the Action menu select Properties e Click Enable and then click OK The step by step guide is provided here Connecting Through Windows Firewall Why I can t get information from remote computer with Windows 2003 In Windows XP and earlier the WMI Windows Installer Provider is installed by default In Windows 2003 the WMI Windows Installer Provider is an optional component To install this provider open the Control Panel Add Remove Programs applet and click Add Remove Windows Components Select the Management and Monitoring Tools check box then click Details Select the WMI Windows Installer Provider check box and click OK Pe gt O Ee re Pe Why I can t get information from remote computer with Windows 95 98 You should install the WMI CORE You can download it from microsoft com have installed WMI CORE on PC with Windows 95 98 but can t view information from it The Windows Management service starts automatically on computers running Windows NT but not on computers running Windows 95 98 To set up the Windows Management service to start automatically on a Windows 95 98 system please run regedit exe and change the followi
8. to 25 computers and can be used only for evaluative purposes during the 30 day trial period Registration gives you the right to use the program after the 30 day trial period to receive technical support and to use the features available only for registered users After the expiry of the 30 day trial period you must either register your copy of the program or stop using it and remove it from any storage devices MIS Utilities offers a very flexible pricing schedule The price depends on the number of audit nodes tracked with the product To purchase Network Asset Tracker Pro please visit http www misutilities com order html and choose type of license what you need You will receive the registration information within 12 hours usually much sooner via email after your payment is processed completely License agreement Network Asset Tracker Pro Copyright 2002 2010 MIS Utilities All rights reserved SOFTWARE LICENSE AGREEMENT sICENSE AGREEMENT EVALUATION VERSION Use of the software provided with this agreement the SOFTWARE constitutes your acceptance of these terms j agreement do not install and or use this SOFTWARE User s use of this SOFTWAR is conditioned upon compliance by user with the terms of this agreement If you do not agree to the terms of this a The evaluation version allows you to test and evaluate characteristics features
9. 0706BA The RPC server is unavailable Solution 1 Network Asset Tracker Pro uses WMI Windows Management Instrumentation through DCOM RPC Please check services COM Event system Remote Procedure Call RPC and Remote Procedure Call RPC Locator on the problem PC Solution 2 In Windows 2003 the WMI Windows Installer Provider is an optional component To install this provider open the Control Panel Add Remove Programs applet and click Add Remove Windows Components Select the Management and Monitoring Tools check box then click Details Select the WMI Windows Installer Provider check box and click OK Solution 3 Network Asset Tracker Pro uses WMI Windows Management Instrumentation through DCOM RPC It requires special configuration of Windows Firewall in Windows XP SP2 and Windows Vista to allow remote connections WMI needs to support connection with RPC and DCOM TCP ports 135 and 445 You need to apply a special Windows Firewall policy which allows remote administration You can use the Group Policy editor Gpedit msc to allow remote administration e Under the Local Computer Policy heading open the Computer Configuration folder e Open the Administrative Templates folder e Open the Network folder e Open the Network Connections folder e Open the Windows Firewall folder If the computer is in the domain then open the Domain Profile folder otherwise open the Standard Profile folder e Click Windows Firewal
10. Allow column under Permissions for User select Remote Launch and then click OK Launch and Activation Permission Security Limits Group or user names amp Everyone 4 Administrators DOMAIN Administrators H Perfomance Log Users DOMAIN Perfomance Log Users Re Distributed COM Users DOMAIN Distributed COM Users Permissions for Distributed COM Users Allow Deny Leam about access control and pernnissions You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 Error 90110001 Error 90110001 Terminated due to timeout Solution Try to increase option Response time To do this select menu File gt Options select Agentless Scan Set the value to 900 seconds You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 Registration and licensing An unregistered copy of the program has functional limitations it is limited
11. Welcome to Network Asset Tracker Pro Network Asset Tracker Pro is a comprehensive network inventory solution that enables you to scan all the nodes of your network with just one click It generates a network inventory without installing software on the users PCs Get complete information about operating system service packs hotfixes hardware software and running processes on remote PCs Powerful reporting module helps you save a lot of time for preparing asset reports Network Asset Tracker Pro 3 0 Co eea File Node Scan Reports Charts Help TA RENEE SX EREJE H acmon 7 _ Host name IP address Last scan Comment Scans 02 09 2009 14 15 49 x i 7 Highlight changes 4 Department 1 im ACER 192 168 1 34 02 09 2009 14 10 08 h System Software m Processes SES JSMITH 192 168 1 100 02 09 2009 14 15 49 Room 31 p arameter Value 4 Department 2 am CISCO 192 168 1 1 02 09 2009 14 20 43 Router pepe name oth a i MAIN 192 168 1 5 i P address 192 168 1 100 ld PROXY 192 168 1 4 oii User name SMITHS Smith i Description John Smith HP 8510w gt A Operating System Microsoft Windows Vista Ultimate v i amp Service pack Service Pack 1 Windows product ID 12345 0EM 1234567 12345 Windows productke 12345 4BCDE 12345 A4BCDE 12345 BE Model HP Compaq 851 Ow gt lt BIOS Hewlett Packard version BBMYD Ver w Serial number CNU 3309R5 gt E Motherboard Hewlett Packard 30C5 v
12. all computers on your network perform the following steps e Click Find Computers button from the toolbar or press F3 e This will start scanning your network for all available computers e To cancel scanning process click the Stop finding of computers button from the toolbar or press FA e When the scanning process will complete you will see the list of computers Add computers by domain To add computers by domain perform the following steps e Click Add Computers by Domain button from the toolbar e An Add Computers by Domain dialog box will appear on the screen e Type name of domain You can leave domain name blank if the primary domain is implied e Click Ok button Add computers by range of IP addresses Sometimes you need to scan available computers within a particular range of IP addresses J ust provide the starting address the last IP address and Network Asset Tracker Pro will scan all available computers between that range of IP addresses To add computers by range of IP addresses perform the following steps e Click Add Computers by IP range button from the toolbar e An Add Computers by IP range dialog box will appear on the screen e Type a range of IP addresses e Click Ok button Add computers manually To add computers manually you should click Add Computer by Host Name button from the toolbar or press CtrI N Then type a host name of the computer and click Ok button How to delete
13. and quality of this SOFTWARE You can also test the compatibility of the SOFTWARE with your hardware and your operating system The evaluation version may have some restricted features or limitations Using this SOFTWARE REGISTERED VERSION after the evaluation period without registration violates copyright laws and may result in severe civil and criminal penalties The registered version has no restricted features or limitations 25 1000 nodes licenses give you non exclusive rights to install and use one copy of this SOFTWARE to scan and manage specified number of remote computers which belong to your organization Unlimited nodes license gives you non exclusive rights to install and use one copy of this SOFTWARE to scan and manage unlimited number of remote computers which belong to your organization Corporate license gives you non exclusive rights to install and use SOFTWARE to scan and manage unlimited number of remote computers which belong to your organization The number of software installations is not limited Management Service Provider MSP license gives you non exclusive rights to install and use SOFTWARE to scan and manage unlimited number of remote computers which belong to your organization or to organizations of your clients and customers The number of software installations is not limited COPYRIGHT The SOFTWARE is protected by copyright laws and intern
14. ational copyright treaties You acknowledge that no title to the intellectual property in the SOFTWARE is transferred to you You further acknowledge that title and full ownership rights to the SOFTWARE will remain the exclusive property of MIS Utilities and you will not acquire any rights to the SOFTWARE except as expressly set forth in this license You agree that any copies of the SOFTWAR will contain the same proprietary notices which appear on and in the SOFTWARE OWNERSHIP TA The SOFTWARE is owned and copyrighted by MIS Utilities Your license confers no right in the SOFTWARE REVERSE ENGINEERING NAUTHORIZED USE title or ownership in the SOFTWARE and should not be construed as a sale of any You agree that you will not attempt to reverse compile modify translate or disassemble the SOFTWARE in whole or in part U Y o ct a oO H P 0 termination of this license BUNDLING ou may not use copy rent lease sell modify decompile disassemble revers ngineer or transfer the SOFTWARE except as provided in this agreement Any such unauthorized use shall result in immediate and automatic In no case may this product be bundled with hardware or other non sharewar software without written permission from MIS Utilities All distribution of SOFTWARE is further restricted with regard to sources which also
15. basis MIS Utilities disclaims all warranties relating to this SOFTWARE whether expressed or implied including but not limi a particular involved int liable for any ted to any implied warranties of merchantability or fitness for purpose Neither MIS Utilities nor anyone else who has been he creation production or delivery of this SOFTWARE shall be indirect consequential or incidental damages arising out of the use or inability to use such SOFTWARE even if MIS Utilities has been advised of the possibili all risk as to the quality and performance of the SOFTWARE ty of such damages or claims The person using the SOFTWARE bears 31 Some jurisdictions do not allow limitation or exclusion of incidental or consequential you to the ex restriction In no event s damages so the above limitations or exclusion may not apply to tent that liability is by law incapable of exclusion or IS Utilities hall any theory of liability exceed the license f paid to TIRE AGREEMENT aM HE All rights no his is th ntire agreement between you and MIS Utilities which supersedes ny prior agreement or understanding whether written or oral relating to the ubject matter of this license RESERVED RIGHTS t expressly granted here are reserved to MIS Utilities You can send all your questions to our support or sales team We can guarantee a 12 hours re
16. counts as required e If this user needs to access the namespace remotely you must select the Remote Enable permission e By default user permissions set on a namespace apply only to that namespace If you want the user to have access to that namespace and all subnamespaces in the tree below it or in subnamespaces only click the Advanced button Click Edit and specify the scope of access in the resulting dialog box Group or user names R Authenticated Users amp LOCAL SERVICE amp NETWORK SERVICE Administrators DOMAIN Administrators Permissions for Administrators For special permissions or advanced settings click Advanced Leam about access control and permissions fok ee You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 Error 80070005 Error 80070005 Access is denied Solution The user does not have remote access to the computer through DCOM Please try the next on the problem PC e Click Start click Run type DCOMCNFG and then click OK e In the Component Services dialog box expand Component Services expand Computers and then expand My Computer e On the toolbar click the Configure My Computer button
17. default Network Asset Tracker Pro uses WMI To use agent based scan you should install NAT Pro Agent on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer If you have any problems with WMI you can use agent installed on remote PC You can install NAT Pro Agent from main Network Asset Tracker Pro installation package Also you can download NAT Pro Agent as a standalone installation package at misutilities com site You can download a standard EXE package or download a MSI package for remote deploying through Active Directory Network Asset Tracker Pro 3 0 File Node Scan Reports Charts Help kados r5 ia eee eX BBS mw x amp Hostname IP address 4 Department 1 jm ACER 192 168 1 34 Fe JSMITH 192 168 1 100 4 Department 2 am CISCO 192 168 1 1 ogi MAIN 192 168 1 5 E PROXY 192 168 1 4 Last scan Comment 02 09 2009 14 10 08 02 09 2009 14 15 49 Room 31 Router 02 09 2009 14 20 43 A DESEE fh Scans 02 09 2009 14 15 49 z kj V Highlight changes ws System Software EA Processes Parameter Value jE Host name SMITH a i P address 192 168 1 100 J S User name SMITHS Smith Description John Smith HP 8510w 28 Operating System I Service pack 1 Windows product ID Windows product ke j Model BIOS Serial number H Motherboard RA Chassis s Processor Hg Physical memory
18. distribute virus source code and related virus construction creation materials The SOFTWARE may not be made available on any site CD ROM or with any package which makes available or contains viruses virus source code virus construction programs or virus creation material Permission to distribute the SOFTWARE is not transferable assignable saleable or franchisable Each entity wishing to distribute the package must independently satisfy the terms of the distribution license SALES POLICY MIS Utilities has a NO REFUND sales policy All sales of licenses are FINAL Before purchasing a license you are provided a 30 day evaluation period to determine whether the SOFTWARE fits your business needs works on your computer and provides the benefits for which you will purchase the SOFTWARE license You do not have to provide MIS Utilities with a credit card or other purchase information when you download install or use the SOFTWARE during this 30 day evaluation period it is required only when you decide to purchase the software license at which time the purchase price for the license becomes non refundable You agree that if you do not utilize this evaluation period that is provided at no charge you voluntarily discharge MIS Utilities from the obligation to provide such an evaluation period No exceptions can be made to this policy LIMITED WARRANTY This SOFTWARE is provided on an AS IS
19. dows on this computer Os Winders choose what s best focmy_comeuted O Adjust For best appearance O Adjust for best performance O Custom E animae windows when minimizing and mavimiting E Fade or dde menus into view E Fade or side ToolTigss into view 7 Fade out menu tens after cicking E Strom shadows under menus E Shor shadows under mouse pointer F Sto transtucent selection rect arephe E Strom window contents while dragging Sids open combo boxes E Sije taskbar bettors F Smooth edges of screen fonts against damage from viruses and other security a Data Execution Prevention DEP helps protect 4402 threats How does it work Turn on DEP for essential Windows programs and services Add Your computer s processor does not support hardware based DEP However Windows can use DEP software to help prevent some types of attacks gt o Ee gt O e Click Add e Locate and select NATrackerPro exe By default C Program Files Network Asset Tracker Pro NATrackerPro exe and then click Open e In the warning box click OK The Network Asset Tracker Pro now appears in the DEP program area e Click Apply and then click OK A dialog box appears and informs you that you must restart your computer for the setting to take effect Click OK To enable DEP protection only for Windows system components and services e Click Start and then click Control Panel e Under Pic
20. e emailto parameter is used to force NAT Pro Agent to send a mail containing inventory data of the local computer Then you can import this inventory data to Network Asset Tracker Pro program Example agent exe emailto admin world com emailfrom user world com smtp domain com 25 emailsubj NATPro Frequently asked questions Q Why the software doesn t run and returns an error message A Network Asset Tracker Pro might not run correctly with DEP Data Execution Prevention You can add Network Asset Tracker Pro to a DEP exeption list or enable DEP protection only for Windows system components and services To add Network Asset Tracker Pro to the DEP exception list e Click Start and then click Control Panel e Under Pick a category click Performance and Maintenance e Click on System e Click the Advanced tab System Properties System Restore Automatic Updates General Computer Name Hardware You must be logged on as an Adminstrator to make most of these changes Performance Visual ellects peocessoe scheduling memory usage and vitual memory User Protiles Desktop settings related to your logon Startup and Recovery System startup system falure and debugging information altings Cae e In the Performance area click Settings Performance Options Wsual Effects advanced Data Execution Prevention Select the sattings you want to use for the appearance and performance of Win
21. e Microsoft SQL Server ol User name CEO John e Oracle Hardware Inventory Using Network Asset Tracker Pro you will have up to date hardware information about each workstation on your network Basic information D E System Windows Vii i Windows product ID 12345 0EM e Processor type and frequency 2 Windows product key ABC12 DEF BIOS information and serial number lit Model HP Compaq e Motherboard and chassis iD g BIOS Hewlett Pac e Network adapters 1 Serial number CNU 73309F e Memory size and memory modules gt ij Motherboard Hewlett Pac e Hard drive CD DVD drive and FDD lt Q Chassis Notebook e Video card and monitor e Multimedia devices e Modems and printers Extended information e Manufacturer e Serial number e Version etc Settings and parameters e MAC address and IP address e DHCP DNS and WINS settings Total and free space of logical drives e Number of memory modules e Current graphics resolution etc Software Inventory R You can track software installed on your network computers Installed software Version Quantity unwanted applications applications that require an upgrade Adobe Acrobat 9 Pro 9 0 0 11 Network Asset Tracker Pro retrieves the product keys for a variety lt Adobe Photoshop CS 10 0 4 of Microsoft Windows Office SQL Server and dozens other software microsoft Office Ente 12 0 4514 12 products It provides the information to assist i
22. ersion KBC Y AA Chassis Notebook b Processor Intel R Core TMJ2 Duo CPU T7700 eg Physical memory 2 0 GB gt ma Memory slot 2 0 GB form factor SODIMM memory t gt a Memory slot Empty lt Disk 57912082345 ATA Device 111 8 GB Logical drive C Local Fixed Disk size 111 8 GB fre Logical drive D CD ROM Disc gt CD ROM Optiarc DYD AW AD 75934 ATA Devic sl Video NVIDIA Nuada FX 570M 1192012002 Computers 4 Active 4 Devices 1 Active 1 You can get information from remote computer through WMI agentless method or through NAT Pro Agent agent based method By default Network Asset Tracker Pro uses WMI To use agent based scan you should install NAT Pro Agent on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer Also you can scan remote computers using logon script Three Types Of Scan Available e Immediate online scan agentless method e Immediate online scan using NAT Pro Agent agent based method e Scan using logon script Storing Inventory Data In Database You can track changes in inventory data using history of scans Scans 08 07 2008 12 34 09 wall The database for Network Asset Tracker Pro can reside on any of System Sido rah Sra 5 the following database management systems 05 06 2008 9 46 28 rameter 05 06 2008 9 19 48 e Microsoft Access n Hostname e Firebird i IP address 10 155 155 5
23. k a category click Performance and Maintenance e Click on System e Click the Advanced tab e In the Performance area click Settings Click the Data Execution Prevention tab e Select the option Turn on DEP for essential Windows programs and services only e Click Apply and then click OK A dialog box appears and informs you that you must restart your computer for the setting to take effect Click OK Why I can t get information from remote computers Network Asset Tracker Pro uses WMI Windows Management Instrumentation through DCOM RPC Please check services COM Event system Remote Procedure Call RPC and Remote Procedure Call RPC Locator on the problem PC Also the account attempting remote access should be an administrator on the target computer Why I can t get information from remote computer with Windows XP SP2 Vista 7 Network Asset Tracker Pro uses WMI Windows Management Instrumentation through DCOM RPC It requires special configuration of Windows Firewall in Windows XP SP2 and Windows Vista to allow remote connections WMI needs to support connection with RPC and DCOM TCP ports 135 and 445 You need to apply a special Windows Firewall policy which allows remote administration You can use the Group Policy editor Gpedit msc to allow remote administration e Under the Local Computer Policy heading open the Computer Configuration folder e Open the Administrative Templates folder
24. l Allow remote administration exception e On the Action menu select Properties e Click Enable and then click OK The step by step guide is provided here Connecting Through Windows Firewall You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 Error 80070776 Error 80070776 The object exporter specified was not found Solution Please try the next on the problem PC e Click Start click Run type DCOMCNFG and then click OK e In the Component Services dialog box expand Component Services expand Computers and then expand My Computer e On the toolbar click the Configure My Computer button The My Computer dialog box appears e In the My Computer dialog box click the COM Security tab e Under Launch and Activate Permissions click Edit Limits e In the Launch Permission dialog box follow these steps if your name or your group does not appear in the Groups or user names list In the Launch Permission dialog box click Add In the Select Users Computers or Groups dialog box add your name and the group in the Enter the object names to select box and then click OK e In the Launch Permission dialog box select your user and group in the Group or user names box In the
25. n managing an Opera 9 51 9 51 1 enterprise s installed software implementation and license Winamp 5 531 5 7 compliancy program WinZip 11 0 73 Software amp OS related information e Operating system type version build product key and product ID e Service packs and hotfixes e Shared resources e Startup programs e Product keys and versions of installed software e Running processes Inventory of SNMP enabled Network Devices Network Asset Tracker Pro can collect data from SNMP enabled network devices routers switches printers repeaters etc e Description up time services etc Data Reporting Pee Just apply the necessary filtering to inventory data and you can easily generate a report on any topic that interests you You can export reports in HTML MS Excel CSV and RTF formats By using chart builder you can create your own chart and then export it in HTML E Windows Vista C windows XP E Windows 2000 a Additional Features e Highlighting changes e History of scans e Custom columns e Using NAT Pro Agent for standalone scans e Scheduler System requirements Platform Windows 7 Windows 2008 Windows Vista Windows 2003 Windows XP Windows 2000 Windows NT Windows ME Windows 98 with WMI CORE Hardware requirements e Memory 128MB RAM e Processor Pentium 500 MHz e Space required on your hard disk LOMB e Video mode true col
26. ng values HKEY_LOCAL_MACHINE Software Microsoft OLE EnableDCOM y EnableRemoteConnect y HKEY_LOCAL_MACHINE Software Microsoft WBEM CIMOM SetupForDCOM 1 AutostartWin9xX 2 EnableAnonConnections 1 I can t configure WMI for remote access You can get information from remote PC through WMI agentless method or if you have any problems with WMI you can use NAT Pro Agent installed on remote PC Network Asset Tracker Pro automatically detects if NAT Pro Agent is installed on remote computer All you need is to open port TCP 25001 What port number does NAT Pro Agent use You need to open port TCP 25001 How to do a silent upgrade of NAT Pro Agent You should use the following command line arguments natrackerproagent msi REINSTALLMODE voums REINSTALL all REBOOT reallysuppress When scanning remote computers on some PC s the process WmiPrvse exe consumes 100 of CPU This problem can be solved with the installation of the Microsoft hotfix KB956523 Network Asset Tracker Pro detects Pentium III Xeon processor instead of Intel Core 2 Duo You need to install a hotfix KB953955 Is Network Asset Tracker Pro a spyware Network Asset Tracker Pro is shareware not adware or spyware Network Asset Tracker Pro will never send any data to us Error 80041003 Error 80041003 The current user does not have permission to perform the action
27. or On the left side of main window you can see a list of computers along with host name IP address and the date when information was last updated You can organize your computers by groups folders For this you can use drag and drop tkaj Network Asset Tracker Pro 3 0 File Node Scan Reports Charts Help SA iam ee eX E BEJE H aoe Hle a b Operating System a Service pack j 1 Windows product ID D Windows product ke E Model gt BIOS 8 Serial number BB Motherboard QB Chassis MR Processor Hg Physical memory wa Memory slot wa Memory slot s Disk D gt i T f gt gt Logical drive gt Logical drive D 3 CD ROM Fa Vide SZ Hostname IP address Last scan Comment Scans 02092009141549 x Highlight changes 4 m Department 1 ACER 192 168 1 34 02 09 2009 14 10 08 sS System Software Processes ee SMITH 192168 1 100 02 09 200914 15 49 Room 31 7 Parameter Value 4 Department 2 CISCO 192 168 1 1 02 09 2009 14 20 43 Router pf Host name SMITH g a MAIN 192 168 1 5 pe a IP address 192 168 1 100 L i PROXY 19216814 i User name SMITHS Smith A Description John Smith HP 8510w Microsoft Windows Vista Ultimate v Service Pack 1 12345 0EM 1234567 12345 12345 A4BCDE 12345 ABCDE 12345 HP Compaq 8510w Hewlett Packard version BBMYD Ver CNU 73309R5 Hewlett Packard 3005 version KBC Y Notebook Intel R Core TM J2 D
28. pt select menu File gt Options then select Scan Using Logon Script i Options A ee eee Scan Properties Agentless Scan Scan Using Logon Script Custom Columns Generate logon script Shared folder where an inventory tool natagent exe will be placed Please note that domain users must have access rights to execute files in this folder LOCALHOST SHARE Shared folder where resulting files will be saved Please note that domain users must have access rights to create and modify files in this folder LOCALHOST SHARE Logon script LOCALHOST SHARE natagent exe outpath LOCALHOST SHARE Create logon script Update existing logon script All you need is to set up shared folder where an inventory tool natagent exe will be placed and shared folder where resulting files will be saved To create a new logon script you should click Create logon script button If you already have logon script please click Update existing logon script button Usually logon scripts are located in the folder systemroot SYSVOL sysvol domain_name scripts Supplemental information You can assign a logon script to a user account When a user logs on and a path to a logon script is present in the user account the file is located and run In Computer Management you can use the User Property dialog box to assign logon scripts to user accounts by typing the file name for example
29. sponse time for email support Average response time is near 2 4 hours If you have any questions please feel free to contact Home page http www misutilities com Sales team sales misutilities com Support team support misutilities com Address Pacific Business Centre MIS Utilities P O Box 34069 381 ZIP 98124 1069 Seattle Washington State USA Telephone 1 877 MIS UTIL Thank you for using Network Asset Tracker Pro
30. ters by domain perform the following steps e Click Add Computers by Domain button from the toolbar e An Add Computers by Domain dialog box will appear on the screen e Type name of domain You can leave domain name blank if the primary domain is implied e Click Ok button Add computers by range of IP addresses Sometimes you need to scan available computers within a particular range of IP addresses Just provide the starting address the last IP address and Network Asset Tracker Pro will scan all available computers between that range of IP addresses To add computers by range of IP addresses perform the following steps e Click Add Computers by IP range button from the toolbar e An Add Computers by IP range dialog box will appear on the screen e Type a range of IP addresses e Click Ok button Add computers manually To add computers manually you should click Add Computer by Host Name button from the toolbar or press CtrI N Then type a host name of the computer and click Ok button How to add computers Network Asset Tracker Pro provides three ways to scan your network e Enumerate network for all computers e Add computers by domain e Add computers by range of IP addresses Also you can add computers to the list manually one by one Enumerate network for all computers Network Asset Tracker Pro enables you to scan all available computers on your network with just one click To enumerate
31. uo CPU T7700 2 0 GB 2 0 GB form factor SODIMM memory t Empty 57912082345 ATA Device 111 8 GB C Local Fixed Disk size 111 8 GB fre D CD ROM Disc Optiarc DYD AW AD 75934 ATA Devic m computer is off line computer is on line network device is off line network device is on line Computers 4 Active 4 Devices 1 Active 1 computer is on line and NAT Pro Agent detected folder with computers or folders for example it might be department or room Getting started When you first start the program you need to add computers of your network to the list Network Asset Tracker Pro provides three ways to scan your network e Enumerate network for all computers e Add computers by domain e Add computers by range of IP addresses Also you can add computers to the list manually one by one Enumerate network for all computers Network Asset Tracker Pro enables you to scan all available computers on your network with just one click To enumerate all computers on your network perform the following steps e Click Find Computers button from the toolbar or press F3 e This will start scanning your network for all available computers e To cancel scanning process click the Stop finding of computers button from the toolbar or press FA e When the scanning process will complete you will see the list of computers Add computers by domain To add compu
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