CLEO Network Edge Service
Contents
1. Fhishing pro ana Fro Anorexia proxy Pro Pro Bypass shock Shock socialnetworkin FAI LILI Social Metworking Site Figure 9 Select the Appropriate Filter Category Once you have filled in all the details click on Block Site Block Site At any time you can review the sites that are locally blocked or unblock a site ou can also list sites that are currently blocked or unblock a blocked site 3 2 3 DHCP Using the Dashboard you can control the Network Edge Device to operate as a DHCP server Select DHCP from the Network Edge Device menu Network Settings Active Directory Status Figure 10 Select DHCP from the menu You will see the following page To use the Network Edge device as a DHCP server select enable CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 9 of 17 office clacn meuk CLEO Network Edge Services Network Edge device User Manual Then choose the range of IP addresses you would like to allocate For example 10 98 8 1 10 98 8 250 DHCP Settings our CLEO Network Edge Device can be used as a DHCP server for your curriculum network lf you would like your Network Edge Device to act as a DHCP server you may configure it below Ifyou dont know what DHCP is you should probably leave it disabled DHCP Disabled Enabled Curriculum IF Mo current settings were foun2. E E eee ee E E 10 Figure L2 Network Address S CECE soca jaceaanasaiensanawannedeisacnseasbwwsnie nanan aa a OAOE ei ame stade 11 Figure 13 Dashboard page for Active Directory Integration 12 PASS A WC ICS SSSR a ae ssa a ares ne a ca a 13 CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 2 of 17 office clacn meuk County Council imiia CLEO Network Edge Services Network Edge device User Manual 1 Introduction The Cumbria and Lancashire Education Online CLEO Regional Broadband Consortium RBC is made up of the two local authorities Cumbria County Council and Lancashire County Council and provides broadband connectivity to schools across the region Through its network providers Lancaster University Network Services LUNS the RBC aims to provide an efficient and secure IP network for all the schools connected to it In addition CLEO is also inter connected with all the other 9 English RBCs via the Universities JANET Network The National Digital Infrastructure is BECTA s model for the provision of broadband networks into schools The model is in 4 parts e Data services includes data warehousing management information systems MIS and a range of data mining tools e Learning services includes the management provision and availability of learning content e Infrastructure services includes support of the system and the seamless integration of services e Conn
3. CLEO CLEO Network Edge Service Cumbria and Lancashire Education Osaline Network Edge device User Guide espresso for schools CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Manual v1 0 page 1 of 17 CLEO Network Edge Services Network Edge device User Manual List of Figures 2 1 Introduction 3 2 Network Edge Device Delivery and Installation 4 3 The CLEO Dashboard 5 3 1 Introduction 5 3 2 Using the CLEO Dashboard for Network Edge Services 5 3 2 1 Dashboard Accounts 6 3 2 2 Web Filter 7 3 2 3 DHCP 9 3 2 4 Network Settings 10 3 2 5 Active Directory 11 3 2 6 Logs 12 3 2 7 Status 13 4 Network Edge Device troubleshooting 13 4 1 Power down Procedure 14 5 Technical Support 14 6 Glossary of terms 15 7 Index 16 List of Figures Figure 2 Dashboard Iront gere Ci ape re sits ctr cei dante EEE a ENE nce eee 6 e edb Tusa 3 Dashbodrad Ment ODA eee es eee er ret eee 6 Figure 4 User Administration option sise 7 Pe 1 VV CD We A RAS Meit en ea a en oo 7 OA RO VV Cy DUT ALORS E T reece eniennarerterost 7 Fene 7 SCIECE your SCHOO lsrins e E E E EA AETERNE E E A E ETENE EREE 8 Feo S Wob FMC TIN PaE acon nn anne a E end E tn 8 Figure 9 Select the Appropriate Filter CategOfy sasirnane a aE RRR AAEN 9 Figure 10 Select DACP irom me MCI srenociiirarniinonie dan en a Ea EEA A AERA RDAS 9 SE AO a e E E
4. The cost of the Network Edge device and the installation of the box will be met through the CLEO RBC CLEO is providing the Network Edge device to schools in order to ensure that all schools have the same specification of equipment therefore making the setup training and support of the Cache pilots more effective As a Regional Broadband Consortia RBC CLEO has been able to negotiate a more cost effective deal for schools through bulk purchasing and ensuring that the equipment is compatible with that already installed by the RBC and LEA s DfES and Becta research and guidance indicates that schools should install a Network Edge device as part of their ICT infrastructure in order to provide more effective use of bandwidth access to online media rich content and to provide a resource on which to install e Learning content In addition to any LEA central filtering a Network Edge device will allow individual schools to block access to any websites that they feel to be unsuitable 2 Network Edge Device Delivery and Installation CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 4 of 17 office clacn meuk CLEO Network Edge Services Network Edge device User Manual All Cumbria and Lancashire Primary schools Special schools Nurseries Short Stay schools in Lancashire and PRU s in Cumbria who are receiving a CLEO broadband connection will be receiving an upgraded Network Edge de
5. all users htt S dashboard cleo net uk Figure 1 Dashboard Log in page CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 5 of 17 ofice clac meuk CLEO Network Edge Services Network Edge device User Manual Enter your username and password and click login Depending on your access level you will then see the following screen 1 C L F O gt Logged in as midgleym cleo net uk Logout Mo site currently selected Cumbria and Lancashire Education Online Dashboard Home About Log Out You can Dashboard Admin e Log Out Users e Block an undesirable web site CLEO NED Web Filter DHCP Network Settings Active Directory Welcome to the CLEO Dashboard for CLEO Logs Status You have recently viewed bn Dashboard v 1 0 7 2007 Lancaster University Network Services Limited es CGAL ae laneachos s Figure 2 Dashboard front screen 3 2 1 Dashboard Accounts If you are a dashboard administrator within your school you will be able to create edit and delete users Home About Log Out Network Settings Active Directory Logs Status You have recently viewed Figure 3 Dashboard Menu options CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 6 of 17 office clacn metuk CLEO Network Edge Services Network Edge device User Manual From the Dashbo
6. ard menu select Users You will then see the following screen User administration From this Interface you can create edit and delete users who have access to your site Here are a list of users within your site You can view or delete these users below site Code User Name Description CLEN midgleymictclea netuk lain Midgley Figure 4 User Administration option For each user the Dashboard gives the site code username description 3 2 2 Web Filter PESO el Status Figure 5 Web Filtering Menu Block a web site Log Gut our CLEO Network Edge Device lets you filter your school Internet access by blocking undesirable web sites Dashboard Admin Users Please select the site you want to edit RE TE Web Filter ODHCF Network Settings Figure 6 Web filter screen CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 7 of 17 office clea netuk www cleo netuk 015246522800 amp 01524 593515 RES Lancashire m he aunty Ciuil cunty cuncil p is CLEO Network Edge Services Network Edge device User Manual Site CLEO CLEO Cumbria Cumbria C2002 Cambridge Primary School C3359 St Patricks Ce School C1103 West Cumbria Learning Centre C5405 Dallam School C4150 Dowdales School C4200 Ehenside Community School C4151 John Ruskin School C2705 Caldew Lea School C3304 Calthwaite Ce School i C3200 Capta
7. d 50 these defaults have been entered as a guide Start Address C End Address Figure 11 DHCP page 3 2 4 Network Settings You can also change the IP address of your Network Edge Device within your curriculum network Select Network Settings from the menu Eee CLEO WED web Filter Status You will then see the following screen CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 10 of 17 office clea netuk www cleo netuk 015246522600 amp 01524 593515 E lamak S Cbum Cei cunty Ceuncil 5 is CLEO Network Edge Services Network Edge device User Manual CLEO NED Network settings This setting will change the IP address of your CLEO Network Edge Device within your Curriculum Network The IP address you give is the external IP address of your Network Edge Device and so it must be within the range of the Curriculum Network Curriculum IP Range IP Address LL M IL Figure 12 Network Address Screen 3 2 5 Active Directory You can also use your Network Edge Device to authenticate users against Windows Active Directory before allowing them to go onto the internet Choose Active Directory from the menu Passe Veo Filter DECE Metwork Settings Status You will then see the following screen CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 11 of 17 off
8. e at CLEO Date Log File Friday October 12 2007 Web Server Download Friday October 12 2007 Web Server Download Friday October 12 2007 Web Server Download Friday October 14 2007 Web Server Download saturday October 13 2007 Web Server Download saturday October 13 2007 Web Access Log Download saturday October 13 2007 Web Server Download saturday October 13 2007 Web Access Log Download saturday October 13 2007 Web Server Download sunday October 14 2007 Web Server Download Figure 14 Web logs screen There are 3 different types of log that the user can see Web Server Web Access Log Web Access Denied Log 3 2 Status oo ec fh ess Web Filter DHCP Network Settings Active Directory 4 Network Edge Device troubleshooting CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 13 of 17 office clea netuk www cleo netuk 015246522600 amp 01524 593515 gt Lancashire B i Cure aur cunty Ceuncil is CLEO Network Edge Services Network Edge device User Manual 4 1 Power down Procedure Under normal circumstances the box should not be powered down but should be left on at all times The performance of your Network Edge device will monitored and managed remotely If the school is aware that there is going to be a power failure in school they should contact the CLEO Office and make them aware of this They should also power d
9. ectivity services links all elements of the model together connecting institutions to the wider educational community and to the internet As part of the infrastructure services DfES and Becta research and guidance indicates that schools should install a cache box Network Edge device as part of their ICT infrastructure in order to provide more effective use of bandwidth access to online media rich content and to provide a resource on which to install e Learning content 3 2 10 All institutions and local authorities should use a caching system Institutions using a caching system optimise the use of available bandwidth by allowing users to access a single locally stored copy of the content many times rather than repeatedly requesting the same content from the original source CLEO is providing the Network Edge device to schools in order to ensure that all schools have the same specification of equipment therefore making the setup CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 3 of 17 office clea netuk www cleo netuk 015246522800 amp 01524 593515 ME lanachrer gt 6 HIS Me Comunity our County Council CLEO Network Edge Services Network Edge device User Manual training and support of the device more effective The new Network Edge device can be managed centrally making support more efficient As a regional Broadband Consortium RBC CLEO has been ab
10. ernet Activity logs a file that is kept that contains information on times and sites visited when anyone on the network connects to the internet IP Internet Protocol the protocol or language that allows computers recognise and talk to each other on the internet Each electronic device on the internet has a unique IP address JANET is a private computer network that has been funded by the UK Government dedicated to education and research It provides the core infrastructure to which all schools connect RBC Regional Broadband Consortium URL Uniform Resource locator the unique name of a resource or webpage on the internet 7 Index BEC 4 5 RE eee ee een eae eee 4 5 6 Broad nrinn 4 5 ICT Support Services 6 61 G 9 een 4 6 7 Jeff Haslam cccccecccecseeeeeeseeeeesseeeeesanees 16 COMENT 2 nnen EE 6 7 MANIC AS HING nn 4 5 6 7 16 CODE tec 4 5 6 7 16 learning content eee ceceeeeeeeeeeeeeeeeeeeeeees 4 Dashboard re 7 8 9 16 OS E 14 I rete caster ee eres cetera nee E 5 6 PA VY crete a sauate 5 6 DCR cee EER 5 7 12 a e E EE EE LEE E P AE E TATE 5 6 Digital Infrastructure 4 Remote Desktop Services 7 DS ces ecedee vate eee anova eects ee 5 OS COM SE e seeing reece 6 ESpPresso o eeeeceececeeseeeseeeeeeseeeeseeenseees 6 7 16 User E eas 1 9 filtering E E E EEEE 5 17 Westfield c cccccccccccececececcecececeacacececeava
11. g sure the network is kept secure and only permitted users can log in Bandwidth the capacity of the CLEO connection to transfer data usually measured in Megabits per second Cache Caching locally store information content from the web CLEO Cumbria and Lancashire Education Online One of the UK projects responsible for putting broadband connections in schools CLEO Dashboard CLEO Network Edge Device a small dedicated computer without a mouse monitor or keyboard that will allow you to locally store information content from the web After initially downloading accessing the required content it is stored on the box When required in the future this stored content is accessed more quickly by computers in school as there is no need to go onto the Internet The Network Edge device can also be used to hold e Learning materials and will allow filtering by the school CLEO Network Edge Services Curriculum Network School networks are often divided into 2 sets of computers those that are used by administration staff and contain files or records that are not suitable for widespread use The other is the curriculum network which can often be accessed by staff and pupils and contains files and resources to support the delivery of the curriculum The 2 networks are independent and if you access on type of network you are unable to the other This enhances network security DHCP Dynamic Host Configuration Protocol the protocol
12. ice clea netuk www cleo netuk 015246522600 amp 01524 593515 County Council imiia CLEO Network Edge Services Network Edge device User Manual Squid Active Directory Settings Your CLEO Network Edge Device can authenticate users against a Windows Active Directory before allowing them to browse the Internet To enable this feature youll need to know the name and domain of your Windows server along with its IP address Youll algo need a user with the ability to create a machine account on your domain Curriculum IP Range Enabled Disabled Name Windows Domain DONE ee D Name IF Address of Server ee Figure 13 Dashboard page for Active Directory Integration Status To allow Active Directory authentication you will need the name IP address and domain of the server You will also need the ability to create a machine account on your domain 3 2 6 Logs All Network Edge devices keep a record of times and sites visited for all users when they connect to the internet To review any of the logs choose logs from the menu PERLE Web Filter DHCP Network Settings CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 12 of 17 ofice clacn metuk CLEO Network Edge Services Network Edge device User Manual You will see the following screen View Log Files The following logs are currently available for the CLEO Network Edge Devic
13. in Shaws Ce School C3126 Cartmel Ce Primary School C5220 Castle Carrock School C2320 Castle Park School C66666 Sister Assumpta s RC Technology College 099999 Father Jack s Preparatory School for Young Networkers Lancashire Lancashire L11111 Clitheroe Royal Grammar School 6th Form L2033 Thornton Cleveleys Baines Endowed Voluntary Controlled Prima Figure 7 Select your school Block a web site our CLEO Network Edge Device lets you filter your school Internet access by blocking undesirable web sites To block a web site for CLEO enter tts address below and pick a category ou can also list sites that are currently blocked or unblock a blocked site Web site address Every page on the site Black This page only Category adult Explicit Content Block Site Figure 8 Web Filtering Page CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 8 of 17 office clac metuk Lancashire m CLEO Network Edge Services Network Edge device User Manual TT oe ads Adverts aggressive Aqgresive Content aucio video Audio Visual Content blogging Blogging drugs Drugs amp Drug Related Materials adult Explicit Content _fileshare Filesharing Sites forums Forums E gambling Gambling games Games hacking Hacking Im Instant messaging services mail Mail Chat etc 7 malware Malware nudism Mon Explicit Nudity ohishing
14. le to negotiate a more cost effective deal for schools through bulk purchasing and ensuring that the equipment is compatible with that already installed by the RBC and LEA s The new Network Edge device is a small dedicated computer without a mouse monitor or keyboard that will allow you to locally store information content from the web After initially downloading accessing the required content it is stored on the box When required in the future this stored content is accessed more quickly by computers in school as there is no need to go onto the Internet The Network Edge device can also be used to hold e Learning materials and will allow filtering by the school In Autumn 2004 Spring 2005 schools were provided with a Cache box Network Edge device by the CLEO Regional Broadband Consortia RBC As part of our on going support to schools we have reviewed the current Network Edge devices and decided that an upgrade is required As technology has moved on the new boxes will be able to carry out a range of functions not just caching and filtering but pre caching mirroring DNS and DHCP functionality We have therefore renamed the project Network Edge Services and the new box supplied is a Network Edge device All Cumbria and Lancashire Primary schools Special schools Nurseries Short Stay schools in Lancashire and PRU s in Cumbria who are receiving a CLEO broadband connection will be receiving an upgraded Network Edge device
15. or language that allows the DNS to check all computers connecting to a network and makes sure they have a unique ip address Domain The naming convention that is used by the domain name server for example in an e mail address joe bloggs cleo net uk cleo net uk is the domain The Top Level domain TLD refers to the net uk Other Top Level domains include sch uk com co uk The second level domain is cleo and is often the company or organisations name CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 15 of 17 office clacn meuk CLEO Network Edge Services Network Edge device User Manual DNS Domain Name Server like a network phone directory A computer that keeps all names in one place for the computers connected to the network This helps things like e mail go to the right person Espresso Espresso PLC is a company that produces interactive content for schools Their content is accessed through a web browser on a computer Internet Filtering allows control over the internet websites that can be viewed within schools Local Authorities maintain filters that block known sites that contain material that is illegal to view but also material that is inappropriate such as gambling racism However schools can also exercise control over sites that deemed inappropriate by using the Network Edge device as a local filter as well as the Local Authority filtering Int
16. own the Network Edge Device following the correct procedure To power down the device press the front power switch one a short beep will confirm the power down sequence The Device will then go through its power down sequence and give a final short peep before shutting down DO NOT JUST UNPLUG THE LEAD FROM THE UNIT Please inform the CLEO Office before powering off the cache box 5 Technical Support For first line support for your Network Edge device please contact Cumbria Schools Cumbria Schools Helpdesk Tel 01228 601225 helpdesk cict org uk Lancashire Schools The Westfield Centre Tel 01772 623222 call centre westfield lancsngfl ac uk For first line support for Espresso content please contact Espresso Education LTD Helpdesk support 0800 0345 200 CLEO Project Office Bailrigg House Lancaster University Lancaster LA1 4YE Email office cleo net uk Tel 01524 592800 Fax 01524 593515 CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 14 of 17 office clea netuk www cleo netuk 015246522600 amp 01524 593515 Ts Laadhir a LHE Me Comunity our County Council CLEO Network Edge Services Network Edge device User Manual 6 Glossary of terms Active Directory a way of storing information and settings in a database Used by Windows Servers It can hold user information such as username and passwords and control access makin
17. rs 16 CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 16 of 17 office clacn meuk CLEO Network Edge Services Network Edge device User Manual CLEO November 2007 CLEO Network Edge Services CLEO Network Edge device User Guide v1 0 page 17 of 17 office clac metuk
18. vice Secondary schools who are receiving a CLEO broadband connection will also be offered a new CLEO Network Edge Device The cost of the Network Edge device and the installation of the box will be met through the CLEO RBC Because of the large geographical area covered by Cumbria and Lancashire and the large number of schools the roll out of the new Network Edge device will be from Summer Term 2008 Spring Term 2009 The installation of the new Network Edge Device will be completed by the Local Authority ICT Support Services The Services will liaise with schools and the hardware manufacturer to coordinate delivery and installation times Please refer to the CLEO Network Edge Installation Guide for Schools for more information 3 The CLEO Dashboard 3 1 Introduction The CLEO Dashboard provides a central access point for a range of user options to services from Cumbria and Lancashire Education Online including e Management of your CLEO Network Edge Device e Management of CLEO Remote Desktop Services for your school 3 2 Using the CLEO Dashboard for Network Edge Services From the CLEO Dashboard users can carry out a variety of tasks for Network Edge Services including e Caching a website e Banning a URL e Setting up DHCP e Change your NED network settings e Active Directory integration e Review logs of internet activity ER e Adding editing user accounts for Dashboard sername The dashboard url is the same for
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