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DR-C240 User Manual - CNET Content Solutions

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1. hi S 2 Select output New output 7 Save in SugarSync Save in Evernote Save in Dropbox Pictures Folder Save in Microsoft S Print amp 2 Ta E RE lt pu TT y PDF f E 4 4 4 4 Send to application Save in OneDrive Save in Google Dri Send to eCopy PD Attach to E mail 3 gt amp E a9 FE E POF 7 E 4 wa 4 PDE 4 S oe The document is scanned While scanning is in progress the number of pages scanned is displayed in addition to the scanner settings When the scan is finished the Scanned image preview screen opens Hint If using the same document selection and output combination the next time click the Save to Shortcut button The Select document and Select output that you selected are added to Scanning Shortcut A new panel is added in the Scanning Shortcut panel view A CAUTION e If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again e A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Hint If scanning continuously set the next document and click the Scan more pages button to start the document scan gt Color adju
2. STEP4 N Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner 1 Make sure that the scanner and computer are connected properly 2 Press the power button Gj aS Power button R The power button L blue when the power turns ON Hint A balloon message such as shown below appears on the task bar If you wait a while automatic scanner recognition will end and the scanner will become ready to use i Installing device driver software Click here for status W TW tx na CANON x Device driver software installed successfully Yo TI x al es When the scanner is properly connected to the computer the i CaptureOnTouch icon appears on the taskbar as follows 19 49 2011 05 12 O Lind If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable Turning Off the Power Press and hold the power button until the indicator goes out important e After turning the scanner off wait at least 10 seconds before turning it back on e f you will not be using the scanner for an extended period you should disconnect the power cord from the AC outlet for safety Hint The scanner s auto power off setting is enabled by default and the scanner will turn off automatically if it is not operated for 4 hours For details on
3. Details of File Settings Batch Separator None Scanner Setting MultiPage Settings Single Page Use Schema When using other ISIS compatible applications open the scanner driver settings screen and select Patchcode in Batch Separation on the Others tab Canon DR C240 m User Preference Basic Brightness Image processing Feeding Others Full Automatic Mode Document Orientation l O degrees X E Rotate 180 degrees Back Side Ni Patchcode Orientation piri Patchcode Blank Page Compression ratio f a 735 j z 7 Rapid re y syst Prescar n Savel w Use MultiStream Delete J Restore l u Barcod Back Up Goa aa Ga 67 Daily Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality CAUTION e When cleaning the scanner and the inside of the scanner turn OFF the power switch and disconnect the power cord from the power outlet e Do not use spray cleaners to clean the scanner Precision mechanisms such as the light source may get wet and cause a malfunction e Never use paint thinner alcohol or other organic solvents to clean the scanner The exterior of the scanner may become deformed discolored or melted It may also cause a fire or electric shock Cleaning the Scanner To clean the outside
4. Scan to Evernote Han ak a So tls 4 L 4 Mes 2 a ZL T REg PDF J PDF S PDF 4 4 7 j d J Sain Google Dii e ro ano Ea Send to application Save in OneDrive Save in Google Dri Send to eCopy PD Attach to E mail S P e OS Lo f ia 4 PDF S q Bro j a S L PTIFF Pa S 3 Select action SCAN Save to Shortcut 3 Select action SCAN Save to Shortcut Various panels have been prepared according to the scan types and outputs in each section ee Click the New document button and a New document panel will be 3 Click the output panel for the scan image application from added 2 Output The selected Output panel will be displayed in orange To edit the Output panel see Setting the output on p 47 Standard Scanning Operations Selecting the Select document panel gt Selecting the Select output panel gt Start scanning 36 Standard Scanning lt 1 Select document Newdocument F iy S 2 Select output New output Save in SugarSync Save in Evernote Save in Dropbox Pictures Folder Save in Microsoft S Print 5i 3 amp PI el tl K PDF j PDF j PDF d PDF S j Send to application Save in OneDrive Save in Google Dri Send to eCopy PD gt Fa 3 2 3 PDF S E 4 4 S 3 select action C SCAN Save to Shortcut gt 4 Click the SCAN button Standard Scanning lt 1 Select document Newdocument
5. Scan settings Detect automatically Skip blank page Output settings Save to folder 02222014143852 p Move the slider to the left or right to adjust the brightness and contrast of the image checking the preview image Click the Grayscale button to render the image in grayscale Click the Black and White button to render the image using 2 values black and white When adjustment is finished click the OK button To cancel the adjustment click the Back button 44 Image alignment gt E gt Color adjustment v Image alignment o Straighten 0 0 pri Trimming Width gt Rotate HH ge T BE J i amp Z y 7 z f h Revert to origin OOo o O Scan settings Detect automatically Skip blank page Output settings Save to folder 02222014143852 p Click Image alignment to display The preview image or the slider can be used for the straightening and the trimming In the preview image drag the Move grip the Straighten grip gt and or the trimming frame directly To change the extent of the trimmed image drag the Move grip onthe preview When adjustment is finished click the OK button To cancel the adjustment click the Back button Rotate Select document settings By default CaptureOnTouch enables the Full auto scan setting so scanning is implemented using the scan conditions tha
6. Click CaptureOnTouch icon in the taskbar and select Environmental settings from the menu The following describes the setting items of each tab displayed in the Environmental settings dialog box Basic settings Tab On the Basic settings tab configure the following settings Environmental settings s Basic settings Plugin Maintenance Launch method v Make CaptureOnTouch resident Starting scanning from an active button on the main unit is faster Display CaptureOnTouch appears when the scanner is connected m Do not display the main screen when the scan is started with the scanner button Back Up Restore Back Up Restore Launch method setting By default CaptureOnTouch becomes resident in the system when you start your computer Clear the Make CaptureOnTouch resident check box to not make CaptureOnTouch resident in the system Display Select the CaptureOnTouch appears when the scanner is connected checkbox to open the main screen of CaptureOnTouch automatically when the scanner is connected to the computer This setting is only enabled when CaptureOnTouch is running or resident in the system When this setting is enabled the Do not display the main screen when the scan is started with the scanner button setting is disabled If the Do not display the main screen when the scan is started with the scanner button check bo
7. Scan Batch to Mail Scan Batch to Microsoft SharePoint Scan Batch to Presentation Select Job Create Delete Job Cancel Scan 52 3 Select Canon DR C240 and click OK Ce a PERE Gs Canon DR C240 o Settings Hint If Canon DR C240 does not appear reinstall the scanner driver See p 7 Set the default paper size and click OK Conngure Device Settings Ea Cancel Selected Device Hint e The Configure Device Settings dialog box appears when selecting Canon DR C240 and clicking OK for the first time in the Select Scanner dialog box and when Settings is clicked in the Select Scanner dialog box e These settings will apply when Default is clicked in the ISIS driver dialog box e For the TWAIN driver the default size will be set to A4 and this cannot be modified 5 Click Scanner Setting in the Scan menu 6 Configure the scanning conditions See p 54 10 If the placed document is removed the scan will be Cran interrupted and the Continue Scanning dialog box weer _ So eos nse sei ede es appears To continue scanning add a document and click ae E Continue Scanning To stop scanning click Stop nipa rr Scanning Dots perinch 300 chi Continue Scanning Srana Sie Sinples Batch Separator None Save i Scanner S
8. In addition you can also click Gamma and set the gamma correction value for scanned images Image processing tab m Canon DR C240 e e User Preference Basic Brightness Image processing Feeding Others Full Automatic Mode Ed Foss ge emphasis Soft tt Sharp Color drop out l None wa Moire Reduction None Character Emphasis Low Q High Background smoothing E Prevent Bleed Through Remove Background Setting Save V Remove shadow Delete J Restore l Erase Dot Back UplX Erase Notch Trimming Cancel Default Help Set the processing method for scanned images Feeding tab Canon DR C240 ee User Preference Basic Brightness Image processing Feeding Others ull Automatic Mode Double Feed Detection Detect by Length T Detect by Ultrasonic l Setting Feeding Option Standard Feeding Z Savel Deletely Restorefl Back Upi Cancel Default Help Specify scanner operations related to document feeding 55 Others tab Canon DR C240 s is Ea User Preference Basic Brightness Image processing Feeding Others E i Document Orientation O degrees x Rotal ack Side Batch Separation l None X D degree High Compression High Quality Compression ratio for saving t Rapid recovery syste
9. on p 42 Hint If Edit after scanning is disabled in the scanning shortcut settings the edit window will not be displayed Click the button to edit the output settings Setting the output See p 47 Click the Cancel button to discard the scanned image and return to the main window When the output has finished a popup window will be displayed If saving the scanned image a link to open the save destination folder will be displayed This completes the shortcut scans Process has been completed Open storage folder Desktop Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage folder link may not be displayed Scanning with Start Button If you set frequently used scans to the scanning shortcuts and assign them as jobs you can run shortcut scans by pressing the start button If you place the document use the Job Select button to select the job No to be run and press the Start button CaptureOnTouch starts and scanning starts 42 Start Button Hint If the Do not display the main screen when the scan is started with the scanner button checkbox is enabled in the Environmental settings the main CaptureOnTouch window will not be displayed when a scan is started from the start button Only dialog boxes and error messages during scanning and completion popup windows are displaye
10. x t f Order of output Click each button to configure Adding and Deleting output and Order change 6 Click the General tab to make other settings Document l Output 1 l Option General Close l Name Save to folder Edit after scanning Check it on to enable modifying the scanned images in Scan Editing screen When unchecked the Edit window is not displayed in Scan Editing screen Operations for the scanned image edit window See p 42 Enable additional scan Check it on to display Scan more pages button in the Scan Editing screen to enable continuing scanning Job assignment You can assign a scanning shortcut as a job When a scanning shortcut is assigned as a job an icon for the assigned job No will be displayed in the scanning shortcuts panel Name Enter the Scanning shortcut panel name 40 Selecting and scanning shortcuts 1 Place the document in the scanner Basic Operation See p 22 2 Click the scanning shortcut panel lt Scanning Shortcut Newshortcut v Scan to Evernote Docu 4 1 Save to folder m gt E 73 The document is scanned While scanning is in progress the number of pages scanned is displayed in addition to the scanner settings When the scan is finished the Scanned image preview screen opens A CAUTION e If you configure scanning co
11. P PIDOT oae E a senaetncdeoee 85 POW ST SUD Oy siriana a a 10 R FOU oorsee eE vote Seine nce wale etc eeetce eareieuuete E 70 SUMING ses terccter esis ctetso R E aaerenenieeoees 68 8 1515 een ener EE ATE EE mo ene at ere ee een ee 72 S Scale factor adjustment cccccecseeeeeeeeeeeeeeeeeeeeeseeeeeeeeeanaaseees 71 POC VSN e E E E N E E A E E 57 Scanner driver ca sscsieiconcuesincctnwtntieeecundiisianaterasessauieneeauncaueiaencudiuas 54 BASIC SENGS srir O 56 Settings suitable for intended use cccsseeeeeeeeeeseseeeeeees 58 Scanning glass suprcn aai aia 69 CEANN ar a E E 68 Separation FOUN serere AA 72 75 SSU a E E daeacamnieleedat oecanianen 4 Sta BUTON esesten 21 SlOP BUNOT ssir aaa aE Eaa N EO eE e Eai 21 U Uninstall 92 Canon CANON ELECTRONICS INC 3 5 10 SHIBAKOEN MINATO KU TOKYO 105 0011 JAPAN CANON U S A INC ONE CANON PARK MELVILLE NY 11747 U S A CANON CANADA INC 6390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 1185 XB AMSTELVEEN THE NETHERLANDS CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG CANON KOREA BUSINESS SOLUTIONS INC BS TOWER 607 TEHERAN RO GANGNAM GU SEOUL KOREA
12. a b optur cr Creat ot 4 Back Documents Pictures Music Computer Control Panel Devices and Printers Default Programs Help and Support Shutdown Search programs and files 11 Hint In Windows 8 1 8 it is registered at the following location Alarms E Calculator PC settings Calendar es People Canon imageFORMULA jaz News Weather Canon DR C240 o Camera Photos DR C240 PATCH II A4 Desktop Reader m Finance Reading List PATCH II LETTER ait Food amp Drink Games PATCH T LETTER User Manual PATCH T A4 i Health amp Fitness Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety A WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the scanner safely always pay attention to these warnings A CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the scanner safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the scanner correctly and avoid damaging the scanner Hint Indicates a clarification of an operation or cont
13. settings Select document settings See p 45 Document Output 1 Option General Color mode Grayscale z Page Size Match original size z Dots per inch 200 dpi Speed Priority Scanning Side Skip blank page z gitomaticaly straightens Straightens with angle of fed documents z skewed images Rotate image to match v orientation of text Enable Use advanced settings dialog Enable box Setting Icon Za Og Wa Change the icon Setting 4 Click the Output tab to set the outputs Setting the output See p 47 Document Output 1 Option General Output settings Output method selection Ga Save to folder Detail Settings File name V Use advanced settings dialog box Detail Settings File type TE por pdf Detail Settings Save in folder 3 My Pictures Detail Settings Icon D Change the icon Setting Close El lt Scanning Shortcut Newshortcut v 5 Click the Option tab to set the options Document Output 1 Option General Scan to Evernote Docu Edit after scannin V Enable O 2 Va ll 3 Enable additional scan v Enable _ Job assignment No 1 x s Order of output
14. A CAUTION Do not install the scanner on a surface that is unstable or tilted or in an area subject to excessive vibrations as this may cause the scanner to fall resulting in personal injury or damage to the scanner Never place small metal objects such as staples paper clips or jewelry on the scanner These items may fall into the scanner and cause a fire or electric shock Should such objects ever fall inside the scanner immediately push the power button to turn it OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Do not install the scanner in a humid or dusty location Doing so might cause a fire or electric shock Do not place objects on top of the scanner Such objects may tip or fall over resulting in personal injury Connect only to a power outlet of the rated voltage and power supply frequency 120 V 60 Hz or 220 240 V 50 60 Hz depending on your region Doing so might cause a fire or electric shock When unplugging the power cord grasp it firmly by its plug Do not pull directly on the power cord as this may damage or expose the cord s internal wiring resulting in a fire or electric shock Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency Do not allow water or flammable
15. Batch Separation None X Patchcode Orientation O degrees High Compression High Quality Compression ratio for saving 75l r t Y Rapid recovery system SSS Prescan Save Leen S270 eee Use MultiStreart Delete J Restore l a Restore aus Barcodes Back Uptx Stream for settings Same settings to all stream 0 Front 1st Front 2nd Front 3rd Stream count of Front Q Back 1st Back 2nd Back 3rd Stream count of Back k 1 With MultiStream each stream has different scan settings Scan settings for each stream are set in the Upper settings tab Cancel l Default Help When you want to specify different scanning conditions for the front and back pages of a document select Both for Scanning Side on the Basic tab in advance Specify the number of scanning conditions to apply in Stream count of Front Up to three can be specified Select Front 1st and then open the other tabs and set the scanning conditions Depending on the value specified for Stream count of Front configure the remaining Front 2nd and Front 3rd in the same way When specifying the scanning conditions of the back configure the settings in the same way as described in to In this case specify Stream count of Back and then set the scanning conditions for each of Back 1st to Back 3rd Hint The following shows the setting conditions that can be set in the multistream settings l
16. Batch Separation on the Others tab to Auto Canon DR C240 s User Preference l Basic Brightness Image processing Feeding Others Full Automatic Mode Document Orientation O degrees X F Rotate 180 degrees Back Side a Prescar n Savel w Use MultiStream Delete J Restore a Barcode Back Up l Cancel l Default l Help When Batch Separation is set to Auto the batch is separated after the next document is placed and scanning is continued For more details about Blank Page and Patchcode see Batch separation using patch code sheets on p 65 When you want to use multistream settings for scanning Multi stream allows you to output multiple different scanned images with a single scan operation and output scanned images with different scanning conditions for each of the front and back pages multistream settings When you want to use the multistream settings for scanning select the Use MultiStream checkbox on the Others tab to display the setting items related to multistream and then configure the setting items in the following order Canon DR C240 User Preference Basic Brightness I Image processing I Feeding Others Full Automatic Mode Document Orientation O degrees X Rotate 180 degrees Back Side
17. Color mode and Dots per inch peasie 120 excluding Auto detection for both Brightness tab Brightness and Contrast Edge emphasis Color dropout and Character Emphasis Feeding Tab None all disabled Others Tab None only Use MultiStream is enabled Image processing tab 62 To scan barcodes Installing a barcode module optional allows you to scan barcodes in the document Click the Barcode button on the Others tab to configure barcode scanning conditions See Help for details about settings When you want to remove dots and notches that appear in documents You can remove dots and notches protruding from object outlines that appear in documents from scanned images Canon DR C240 User Preference 3 Image processing Feeding Others Full Automatic Mode Moire Reduction None M Character Emphasis Low High Background smoothing E Prevent Bleed Through Remove Background shadow Save V Remove Delete J Restore l Back Ups Cancel l Default l Help e Select the Erase Dot check box to automatically remove isolated black dots 3 x 3 dot size from white backgrounds or white dots from black backgrounds e Select the Erase Notch check box to remove notches that protrude from object outlines in scanned images When you want to save a scanner driver setting When you finis
18. Desktop Ip Reader PATCH II A4 Reduction ratio adjustment 0 0 ag Finance Reading List PATCH II LETTER ail E Tur off automatically after 4 hours Maximum length for paper size pa Games SkyDrive PATCH T LETTER Standard 356 mm Long Document mode 1 000 mm i Health amp Fitness Skype User Manual a a Food amp Drink Scan j i PATCH T A4 E Z Long Document mode 3 000 mm scanning with paper d into the f the feeder a care that affer damage e sure to take The counter for Current Rollers resets 76 4 Click OK to close the scanner properties T7 Auto Power Off Setting The scanner automatically turns off if 4 hours elapse without scanning or another operation being performed To disable this setting follow the procedure below amp IMPORTANT Log on to Windows as an Administrator 1 Click the Start button and then click All Programs Canon DR C240 and Canon imageFORMULA Utility imageFORMULA Utility starts Canon imageFORMULA Utility S CANON Hint In Windows 8 1 8 it is registered at the following location Canon DR C240 DR C240 PATCH II A4 PATCH II LETTER Food amp Drink Scan PATCH T A4 A Games rive PATCH T LETTER 2 Health amp Fitness 3 User Manual 2 Click Canon DR C240 USB and click Properties 4 Click OK to close the scanner propertie
19. Document Orientation 0 degrees v E Rotate 180 degrees Back Side Savel Use MultiStream Delete J Restore l Back Uppx Cancel Default Help important e When Simplex is selected in Scanning Side blank pages on the scanned side will be recognized as separators When Duplex Skip blank page or Folio is selected in Scanning Side document pages will be recognized as separators when both sides of a page are blank e Images of pages recog nized as separators will not be saved Batch separation using patch code sheets DR C240 supports batch separation automatic file separation functions by using patchcodes 65 By tucking patchcode sheets supplied with this scanner into a document and scanning it the scanner can automatically separate files by images of documents containing patchcode sheets or documents after the patchcode sheet Hint e This function can be used with the supplied CapturePerfect software Other applications that support this function include ISIS compatible applications It is not supported by TWAIN compatible applications e Patchodes are included with this product in PDF format Applications that can read PDF files such as the supplied CapturePerfect are required to use this function The following patchcodes are installed together with the scanner driver as PDF files Type of
20. Make sure stacks do not exceed 6 mm in height for either of the above Business Card Size 50 8 mm x 85 mm 2 x 3 35 or larger Paper thickness 380 g m 80 Ib bond 0 45 mm 0 0177 or smaller Card Size 54 mm x 86 mm 2 12 x 3 37 ISO standard Card thickness 1 4 mm 0 055 or smaller Orientation Horizontal feeding only Embossed cards can be scanned Loading capacity 3 cards non embossed 1 card embossed Passport Size 88 mm x 125 mm 3 464 x 4 921 ISO standard When scanning be sure to open the passport and insert it in the provided carrier sheet beforehand Thickness 4 mm 0 157 or less including carrier sheet Scanning Sensor Light source Contact image sensor LED Scanning Side Simplex duplex Scanning modes Black and White Error Diffusion 256 level Grayscale Advanced Text Enhancement Advanced Text Enhancement Il 24 bit Color Scanning resolution Primary Scan Lines x Secondary Scan Lines 100 x 100dpi 150 x 150dpi 200 x 200dpi 240x240dpi 300 x 300dpi 400 x 400dpi 600 x 600dpi Scanning Speed Conditions Core i7 2 8GHz CPU 4 GB memory A4 document size Grayscale Simplex 200dpi 45 pages min 300dpi 45 pages min Duplex 200dpi 90 images min 300dpi 90 images min 24 bit Color Simplex 200dpi 30 pages min 300dpi 20 pages min Duplex 200dpi 60 images min 300dpi 40 images min Interface Hi Speed USB 2 0 Other functions Folio scanning double feed detection ignore External Dime
21. Reduction ratio adjustment 0 0 Tum off automatically after 4 hours Maximum length for paper size Standard 356 mm suff ak Long Document mode 1 000 mm Long Document mode 3 000 mm essing speed may decrease w in Joc w mM er damage ake sure to take 4 Click OK 31 Detecting a document double feed This scanner includes a function to detect document double feeds By using this function the scanner will automatically stop when it detects that multiple documents have been fed at the same time You can also specify whether to save the scanned image after scanning has finished and continue scanning the document double feed detection ignore function To use the double feed detection function you must first open the scanner driver settings screen and enable double feed detection It is also necessary to set Rapid recovery system to use the double feed detection ignore function Setting procedure 1 Opens the scanner driver s Detail Settings screen See p 54 2 Click the Feeding tab 3 Select either the Detect by Length or the Detect by Ultrasonic check box or both Canon DR C240 ew l User Preference Basic Brightness Image processing Feeding Others Double Feed Detection E Detect by Length Detect by Ultrasonic l Setting Feeding Option l Standard Feeding Z Savel DeletefJ Restorefl Back U
22. all pages as one file or single page files Create a file for each specified number of pages For Create file that complies with PDF A select ON For Compression mode select either Standard or high compression If you click the Compression rate button you can specify the compression rate in the dialog box that appears The Add OCR information option allows you to specify whether to add OCR information to the scanned images TIFF setting TIFF setting Multi tiff settings Save all pages as one file Create a file for each specified number of pages 1 In Multi tiff settings soecify whether to save the scanned images as a multi page file Save all pages as one file or single page files Create a file for each specified number of pages By selecting ON for Compress image and clicking the Compression rate button you can specify the compression rate in the dialog box that appears JPEG setting JPEG setting Move the slider to select a compression ratio 5 Reduce the file size 3 C4 Standard 1 Prioritizes image quality You can specify the compression rate of JPEG images PPTX settings PowerPoint R setting English v 49 You can specify whether to add OCR information to the scanned images Environmental Settings To configure the environmental settings of CaptureOnTouch open the Environmental settings dialog box
23. e Microsoft Windows Vista Service Pack 2 or later 32 bit and 64 bit editions e Microsoft Windows 7 Service Pack 1 or later 32 bit and 64 bit editions e Microsoft Windows 8 or 8 1 32 64 bit version e Microsoft Windows Server 2008 R2 Service Pack 1 or later e Microsoft Windows Server 2012 R2 This is the environment as of March 2015 For the latest software support information go to the Products page on the Canon website Other requirements e An ISIS compatible application or a TWAINcompatible application that is compatible with the above operating systems e NET Framework 4 0 or later important e Use the USB interface provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer e Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 e The USB cable you are using should be the one originally included with the scanner e f the CPU memory interface card and other specifications do not satisfy the installation requirements the scanning speed may be greatly reduced and transmission may take a long time e Even if the computer satisfies the system requirements the scanning speed may vary depending on the specification of the computer and the environment e The scanner drivers provided with the scanner do
24. of Microsoft Corporation in the United States and other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e ENERGY STAR is a registered trademark of the United States Environmental Protection Agency e ISIS is a registered trademark of Emc Corporation in the United States e Copyright 1995 2011 Nuance Communications Inc All rights reserved eCopy is a trademark and or registered trademarks of Nuance Communications Inc and or its affiliates in the United States and or other countries e Adobe the Adobe logo Acrobat the Adobe PDF logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries ADOBE PDF LIBRARY e Other product and company names herein may be the trademarks of their respective owners However the and symbols are not used in this document Copyright Copyright 2015 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC Disclaimers The information in this document is subject to change without notice CANON ELECTRONICS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXPEC
25. of the scanner wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out and then wipe the scanner dry with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from the document feed opening and the inside of the scanner After finishing a large scanning job turn OFF the scanner and then clean out any paper particles remaining inside the scanner Cleaning the Sensor Glass and the Rollers If scanned images contain streaks or if the scanned documents become dirty the sensor glass or rollers inside the scanner may be dirty Clean them periodically 1 Open the document eject tray 2 Pull the OPEN lever and pull open the front unit toward A CAUTION you Do not spray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may get wet and cause a malfunction important e Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative e Take care to ensure the anti static brush in the front unit does not become deformed 3 Use compressed air to remove dust and paper particles from the inside of the scanner 4 Wipe any dirt off the scanning
26. paper m There are clips or E Documents with excessive ia staples Mg paper dust particles Business Card Size 50 8 mm x 85 mm 2 x 3 35 or larger Paper thickness 380 g m 80 Ib bond 0 45 mm 0 0177 or larger The surface is coated important If a stack of business cards cannot be fed properly reduce the number of cards in the stack Card plastic Size 54 mm x 86 mm 2 12 x 3 37 ISO standard Card thickness 1 4 mm 0 055 or smaller Orientation Horizontal feeding only Embossed cards can be scanned Loading capacity 3 cards non embossed 1 card embossed CAUTION e When scanning cards place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them e Embossed cards may not be able to be scanned correctly depending on the type of embossment e When scanning cards clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See p31 23 Passport Size 88 mm x 125 mm 3 464 x 4 921 ISO standard When scanning be sure to open the passport and insert it in the provided carrier sheet beforehand Thickness 4 mm 0 157 or less including carrier sheet How to Place Documents Nn a aa a aaa When placing long documents pull out the document eject Scanning multiple documents extension support to match the length of those documents Also St
27. paper jams and double feeds may occur When more than 200 000 pages have been fed total number of pages fed by the scanner a message prompting you to replace the rollers is displayed when the computer is started Attention To maintain maximum performance A current rollers should be replaced now Please follow the Replacing the Rollers in the Instructions After you complete the replacement please make sure to reset the counter Please also refer to the Instructions to reset the counter Do not show this message again If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 89 for details about the exchange roller kit Furthermore the counter in the scanner that records the number of pages fed also needs to be reset when you replace the rollers See p 76 Hint Even before it becomes time to replace the rollers scanned images may become stretched in the vertical direction due to wear of the rollers If this happens adjust the reduction ratio See p 71 Opening and Closing the Front Unit Hint 1 i The location of each of the consumable parts is shown below Open the document eject tray Feed Roller Retard roller inside the front unit you 3 When closing the front unit make sure that it is completely closed by gently pressing the l
28. passports Flatbed scanner unit101 product code 4101B001 Flatbed scanner unit that can be connected to and used with a DR scanner Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder Flatbed scanner unit201 product code 6240B001 A flatbed scanner unit that can be used by connecting to a DR scanner and supports A3 size paper Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder 89 About the Flatbed Scanner Unit 101 Flatbed Scanner Unit 201 The optional Flatbed Scanner Unit 101 201 can be connected to and used with this scanner System requirements The computer must comply with the necessary system requirements of Flatbed Scanner Unit 101 201 The scanner driver of Flatbed Scanner Unit 101 201 needs to be installed to use the unit About Use with CaptureOnTouch Q IMPORTANT Only the Flatbed scanner unit101 can be used with CaptureOnTouch About Assigning Function to Start Button When you connect Flatbed Scanner Unit 101 you can assign Scanning Shortcut of CaptureOnTouch or any job to the start button of Flatbed Scanner Unit 101 Limitation of Full Auto Mode When a document is scanned with Flatbed Scanner Unit 101 Full Auto mode of CaptureOnTouch may not function effectively Limitation of Restarting with Start Button When CaptureOnTouch is set not to be resident in memor
29. substances alcohol paint thinner benzene etc to spill into the scanner as this may result in a fire or electric shock Doing so might cause a fire or electric shock Push the power button to turn the scanner OFF for safety when not using the scanner for a long period of time such as overnight Also push the power switch to turn it OFF and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner immediately disconnect the power cord to stop the scanner Be careful when loading paper into the scanner and when removing jammed paper as it is possible to cut your hand on the edge of a sheet of paper Disposal When disposing of this scanner be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner When sending the scanner for repairs When a request is made for repairs the scanner needs to be sent to the specified address When sending the scanner use the packing box in which it came Firmly secure the scanner with packaging material when you place it in the packing box 16 Features of the Scanner The main features of the DR C240 document scanner are de
30. the rollers installed in the scanner wear out scanned images may Scanner properties are displayed become stretched in the vertical direction If this happens you can ee as reduce the amount of stretching of the image by adjusting the reduction ratio Coates z Q IMPORTANT ZEAE Case Log on to Windows as an Administrator 1 Click the Start button and then click All Programs Canon DR C240 and Canon imageFORMULA Utility imageFORMULA Utility starts A amp Canon imageFORMULA Utility exes CANON 8 3 Click the Maintenance tab and then change the value of Reduction ratio adjustment The adjustment value can be set within the range from 3 0 to 3 0 71 CANON Properties Events Maintenance Total Scanning 1000031 Reduction ratio adjustment Turn off automatically after 4 hours Maximum length for paper size Standard 356 mm Long Document mode 1 000 mm Long Document mode 3 000 mm Current Rollers 1000031 A Proce canning with paper feed its 4 Click OK to close the scanner properties 72 Replacing Consumable Parts The two rollers feed roller and retard roller installed in the scanner are consumable parts The feed roller and retard roller wear with scanning If the feed roller and retard roller are worn documents may not feed correctly and
31. 1 1 1 41806 1 CaptureOnTouch plug in for M 1 0 41724 1 3 CaptureOnTouch plug in for A 1 1 41806 1 Name Description amp CaptureOnTouch plug in for M Function to CaptureOnTouch plug in for S CaptureOnTouch plug in for Pr Function to Function to 3 CaptureOnTouch plug in for Ev Function to amp CaptureOnTouch plug in for G CaptureOnTouch plug in for M Function to Function to CaptureOnTouch plug in for Dr Function to CaptureOnTouch plug in for e Function to Function to A function tc g T Disable Setting button Displays the detailed information on the selected plugins Hint This button may not be displayed for some plugins Enable Disable button This button is used to toggle between Enable Disable modes for the plugin selected from the plugin list If you click the Disable button the following dialog is displayed Confirmation Ea F it is registered to the output destination the output destination will A be changed to Save to folder Continue the process Maintenance Tab On the Maintenance tab you can configure the log settings for the maintenance of CaptureOnTouch and initialize the settings i Environmental settings Basic settings Plugin Maintenance Log settings Setting Set logs and collect log data Do the operations according to i
32. CANON INDIA PVT LTD 7TH FLOOR TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON 122002 HARYANA INDIA PUB CE IM 0974 E1 00 CANON ELECTRONICS INC 2015
33. Canon Xs imageFORMULA DR C240 User Manual e Please read this manual before operating this scanner e After you finish reading this manual store it in a safe place for future reference a ion a iis a zA m y SH Pe FCC REGULATIONS For 120 V model Document Scanner Model M111251 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separa
34. Double feeding occurs when scanning a document with multiple pages Press the scanner s DFR button to continue the scan or clear the Detect by Ultrasonic check box on the scanner driver settings screen See p 31 81 Passport cannot be scanned as intended Depending on the condition of the carrier sheet or passport the image may not be scanned completely or the scanner s image correction may not function properly Configure the settings as shown below 1 Set Page Size to a larger paper size A4 for example on the scanner driver settings screen and then scan again See p 56 2 Set Dots per inch to 300 dpi or less on the scanner driver settings screen See p 57 3 If you scanned the side of the passport with less pages facing down load the side of the passport with more pages facing down into the feeder Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software CaptureOnTouch and CapturePerfect If scanning is too slow 1 Close other running programs if any 2 Scanning can be slowed down by memory shortage caused by memory resident applications such as anti virus programs Close such memory resident programs if necessary to free up memory space 3 When insufficient hard disk space is available the scanner may be unable to create the necessary temporary files for scanned data Delete unneeded data on the hard disk to free up more s
35. RGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers fax machine copiers and scanners The standards and logos are uniform among participating nations This model doesn t provide setting options for power management European Union and EEA only This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over to a designated collection point EE g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about where you can drop off your waste equipment for recycling please contact you
36. T AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT CANON ELECTRONICS INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL CANON ELECTRONICS INC IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY Setup Guide Checking the Accessories If any of the items listed below are missing or damaged contact your local authorized Canon dealer or service representative Feed Tray USB Cable Type A Type B Setup Guide Setup Disc Warranty Card Carrier sheet U S A and Canada only e Items included in this manual are subject to change without notice e You must keep the machine s packaging and packing materials for storing or transporting the machine e For Europe a print version of Reference Guide is supplied in English The content of the Reference Guide can be found in other languages in the User Manual on the Setup Disc e The
37. ains additional explanations for a procedure Reading these notes is highly recommended 12 Table of Contents SEUD GUAE sssrin Eaa RENEE 4 Turning Off the POWer s ssssssssesessennnnrrrrrrnerrnrnnrnrrrrreeeeenen 10 PIT OGIUI COIN sinn 11 Symbols Used in This Manual c0 scccccceseeeeeeeeeeeeeeeeeeeeesees 12 Before Using the SCannel scsssssseeennnnsnsees 14 Important Safety Instructions ccccceeeeeeeeeeeeeneeeees 14 Installation Location csccucscessesceclactteceescctnatseacgeseceaveessnatesdtossese 14 AC Adapter aeenenneneennneessrrrrrenssrnrrrroerrrrrrresnnrtrrenrrnnreeennnnne 14 Moving the Scanner cccceeeceeeeeeeeeceeeaeeneeeeeeeeeeeeeeeeaeaaes 15 PNO aaee E ee ere eer 15 DIS OSA o 16 When sending the scanner for repairs ccccsseeeeeeeeeeeees 16 Features of the Scanner cccccssesseeeseesseeeseeenseeseeeseees 17 Names and Functions of Parts scccseeeeeeeeeeeeeees 19 Basic Operation ssccsssssceeneecnnnsnneensecnnnnnmenes 22 DOCUMENIS sic ccscecteccessdeesssnussenesssiessectssssessecessauessdeesseeuss 22 How to Place DOCUMENTS c cscceeseeeeseeeeneseeeeeeenees 24 Scanning multiple documents ceeeeeeeeeeeeeeeeeeeeeeeeeaeaneees 24 When scanning a document one page at a time non separation MOE acca asters pin E E nna meone 26 Loading DASSOOIS i acccencosrranensccsendcieutniteess iecncedentasaeeenaeosanss 26 BLELe Ne Oe co c
38. andard paper feeding should be used when scanning multiple stand the eject stopper at the end of the eject support if necessary documents of a standard size at one time Standard paper feeding enables multiple documents to be fed while separating each page 1 Open the document eject tray Q IMPORTANT Pull out the eject support and document eject extension support 3 Pull out the feed support Open the feed extension support when placing long documents 24 4 Set the feed selection lever to Normal mode 5 Adjust the document guides to fit the width of the document to be scanned 25 6 Place the document After placing the document align the document guides with both edges of the document important e When placing documents into the feed tray take care not to cut your hand on the edges of the paper e Before you place a document check to make sure it does not contain paper clips staples or other small metal objects These items may cause a fire or electrical shock damage the document or cause a paper jam or scanner malfunction e Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately turn OFF the power switch and disconnect the power cord from the power outlet to stop scanning e Always smooth out any folds or curls in your d
39. anner Hint some functions may not be available depending on the software you are USING 18 Names and Functions of Parts Front View With the Eject Tray Closed X JE F eae L J LA 7 if SS SS oO 3 B Document Eject Tray Open this for scanning Scanned documents are output here 1 OPEN Lever Pull this toward you to open the front unit 2 Power button 4 Eject Tray Support Press this to turn on the scanner When pressed the power indicator is lit Press this button again to turn off the power The power button lights or flashes as follows depending on the scanner status E T S Flashing slowly Sleep mode An error paper jam front unit is open double feed etc has occurred Flashing quickly 19 Open this when scanning multiple documents of varying sizes at one time Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom 5 Document Feed Tray Place the document 6 Document Guides Align the document guides with both edges of the document to ensure that the document feeds straightly Front View With the Eject Tray Open SS Njp s LEZ R Feed Extension Support Push it up to feed scan documents that are fastened together such Open this when placing long paper in the scanner as invoices without separating them Bypass mode See p 26 Feed Support 11 Fr
40. aring a Paper Jam When paper jams are detected during scanning the following error codes are displayed in the scanner s display panel and scanning is 2 Pull the OPEN lever and pull open the front unit toward interrupted you p Paper jam error code When a paper jam or double feed occurs during scanning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the feed Tray Hint The C error code appears in the operating panel when the front unit iS open 3 Remove the jammed document 85 important Make sure to pull the document out carefully without applying too much force If the jammed paper tears while you are pulling it out make sure to remove any remaining pieces from inside the scanner 4 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning Hint When the Rapid recovery system check box is enabled in the scanner driver settings screen you can resume a scanning operation even if itis interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption oc
41. canning using a registered job files are saved to the folder specified by the job settings How are the scan settings configured CaptureOnTouch By clicking the Edit button in the Select document panel you can edit the scan settings when the Select document edit screen opens CapturePerfect e For normal scanning click Scanner Setting from the Scan menu to open the scanner driver setting screen and make settings there e Scan job settings are made for each job How do I save multiple pages in one file or save one file per page When scanned images are saved in BMP PICT or JPEG format each image is always saved in a separate file When scanned images are saved in PDF or TIFF format you can specify multi or single page files See also Problem 9 in Common Problems and Solutions Can copy or back up scanner setting configurations CaptureOnTouch The setting configurations can be backed up and restored using Back Up Restore on the Basic settings tab on the Environmental settings dialog box 83 CapturePerfect Scanner setting configurations cannot be copied or backed up in CapturePerfect What rules apply to scanned image file names For both Standard Scanning and Scanning Shortcut the file names of scanned images are set based on the settings in the Select output panel This screen opens when you click the Edit button inthe Select document panel Click the Detail Setti
42. ccasion demands Name Enter the name to be displayed in the select document panel Icon You can change the document scan icon displayed in the select document panel and scanning shortcut panel Enable Change icon to enable the Settings button and select the file The file formats that can be selected as icon files are described below e ico exe jpg png Setting the output By default CaptureOnTouch enables the settings to converts the scanned images to PDF file and save to a folder To specify the output method and save location edit the output panel and set the desired output Create new Output panel Click the New output button to add a New output panel Click to display the list of panel types The selected type of the panel is created Edit Output panel The Edit output screen opens when you click the button in the Output panel Click the Output tab in the shortcuts editing window 47 Output settings Output method selection a Save to folder X Detail Settings File name as V Use advanced settings dialog box Detail Settings TE PDF pdf 7 Detail Settings E Desktop v File type Save in folder Detail Settings m El Change the icon Icon Setting Select output method File formats and save locations that can be selected depend on the output method selected l Save to folde
43. cceeeeeeeeeeeeeeeeeeeeees 56 More Advanced Scanning Methods Batch S paratiOn siccu 65 Batch Separation Insert blank Ppage cccccsessseeeeeeeeeseees 65 Batch separation using patch code sheets cccceeeees 65 Maintenance vccscccssccnsncnnnscnnnnnnnnecnnneennsecssssn OG Daily Maintenance ccsccsessecsenseeceeseesseneeeeesseenenseesens 68 Cleaning the SCAMS iiss cissacnaeccsccccnteeelasanavnctenlecedsessndvaviekennss 68 Cleaning the Inside of the Scanner cceceeeeeeeeeeeeeeeeeeeeeees 68 Cleaning the Sensor Glass and the Rollers c000 68 Adjusting the Reduction Ratio ccceecececceeeeeeeseeeeeeeeeeeaaes 71 Replacing Consumable Parts ssseeeeeeeeeeeeeeeeeeneeeeeees 72 Auto Power Off SOUING iienesssseccissoseesennmndevasnmapeetatenmmeciiadensactte 77 Removing the Document Feed Tray eeceseeeeeeeeeeeeeees 78 Troubleshooting ssccsscennnsnscceecccensnmceneseens 9 Common Problems and SolutiOns ccccsseeeeeee 79 Software TrouDleShOOting ccscccsseseeeeeesseeeeeeneeeseeees 82 Useful UPS Seale eee eee ne mee eae one eee ne meee 83 Clearing a Paper Jaim scccccsssssseessesseeeeesseeesseeeneeseoens 85 Uninstalling the Software cccccssssseeeeeseneeeeeeneeees 87 Appendix swrsirsrisiani aaa OO Specifications occseshcdcnsesaressacescdeesdacesserievaxessncestecessarnscenss 88 Replacement parts 2 cencostarercuecsa
44. cuments Straightens with angle contents of fed documents 46 Rotate image to match orientation of text Check Enable on to rotate the image in the same direction with the characters Use advanced settings dialog box Document scan settings include basic items that are configured in Scan settings and the settings that are configured in the advanced settings dialog box The settings in the advanced settings dialog box are applied for settings other than the basic items Enable Use advanced settings dialog box to implement advanced scanner settings other than the basic items using the advanced settings dialog box scanner driver To open the scanner driver enable this item and then click the Settings button Hint The driver settings dialog box includes setting items that are the same as the basic items in Scanner setting but the setting for each of the them is stored separately Which settings are used during scanning differs as follows depending on the setting of the Use advanced settings dialog box check box Setting of Use advanced settings dialog box Basic items Other than basic items Settings of Settings of the advanced Scanner settings dialog box of the setting scanner driver Settings of the advanced settings dialog ON box of the scanner driver For the advanced settings other than the basic items see the help in the driver settings dialog box General Set the following items as o
45. curred As the image of the document that was being fed at the time of the interruption may not be saved in such cases be sure to verify the last scanned image before resuming the operation 86 Uninstalling the Software If the ISIS TWAIN driver CaptureOnTouch or CapturePerfect is not operating normally follow the procedure below to uninstall them Then re install the software from the Setup disc See p 7 IMPORTANT Log on to Windows as an Administrator 1 From the Windows task bar click the Start button and then Control Panel 2 Click Uninstall a program The Uninstall or change a program dialog box appears 3 From the Programs list select the software you want to remove and then click Remove The delete confirmation screen appears 4 Click Yes Uninstallation of the software is now complete 87 Appendix Specifications Main Unit Type Desktop sheetfed scanner Scanning Document Size Plain Paper Size Width 50 8mm to 216 mm 2 to 8 5 Length 54 mm to 356 mm 2 1 to 14 You can scan documents up to 3 000 mm 118 1 long by setting the scanner to the Long Document mode Paper weight Page separation 27 to 209 g m 7 to 56 Ib bond 0 04 mm to 0 25 mm 0 00157 to 0 00984 Non separation 27 to 255 g m 7 to 68 Ib bond 0 04 mm to 0 3 mm 0 00157 to 0 0118 Loading capacity A4 size or smaller 60 sheets 80g m 21 Ib bond Larger than A4 size 40 sheets 80g m 21 Ib bond
46. d e If the Do not display the main screen when the scan is started with the scanner button checkbox is enabled in the Environmental settings Enable additional scan and Edit after scanning will be disabled when scanning is started from the start button Operations for the scanned image edit window When scanning has finished a preview window of the scanned image will be displayed To display the edit window in the preview window click on the tool bar Scanned image preview screen gt Color adjustment gt Image alignment gt Rotate Revert to origin OOo o o O 1 Toolbar This tool bar enables operations to thumbnails and preview images Switches the image selection for the thumbnail area These buttons mean All pages Odd pages and Even pages from the left Indicates the page of the image displayed on the preview Click E J to change the page to be displayed Changes the display magnification Move the slider to plus or minus to enlarge or reduce the preview image Click J to make the display magnification of the preview enlarged to full screen Click to display or hide the preview area Click to display or hide the Edit window 2 Thumbnail Display Area Thumbnails of the scanned documents will be displayed You can implement the following operations Click a thumbnail to display a preview of the scanned image in the preview window Drag a thumbnail to change
47. d with the scanner and then place it onto the scanner 1 Set the Feed Selection Lever to Bypass Mode ZZ A CAUTION When scanning passports make sure to set the Feed Selection Lever to Bypass Mode 2 Open the page of the passport that you want to scan and insert it into the carrier sheet sss sss ee e Carrier sheet is a consumable item Replace it with a new one 3 Load the document with the page you want to scan facing when necessary if there are clear damages or smudges down Placing Cards When scanning cards set the feed selection lever to Bypass mode and then place one card at a time horizontally 1 Set the feed selection lever to Bypass mode After placing the document align the document guides with both edges of the document CAUTION e f the carrier sheet or passport is not loaded properly you may get a document jam or not get a scan image as intended e When scanning passports clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See p 31 important e Depending on the condition of the carrier sheet or passport the image may not be scanned completely or the scanner s image correction may not function properly If this is the case set 2 Adjust the document guides to fit the width of the card to Page Size to a larger paper size A4 for example on the be scanned scanner driver settings screen and then scan again See 3 ean nt e
48. e size are set automatically based on the document being scanned 17 Auto Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings this function detects the content of documents and determines the scanning resolution automatically Folio Scan You can scan folded documents The scanner will scan both sides and combine the scanned images into a single image Deskew The scanner is equipped with a deskew function that straightens images before saving them when documents are scanned askew The scanned images are straightened as opposed to the actual document sheets Ultrasonic Double Feed Detection Ultrasonic waves are used to detect pages that are fed at the same time as well as the space between pages Scanning stops if a double feed is detected Double Feed Detection Ignore When a double feed is detected the DFR button on the operation panel is lit You can continue scanning by pressing the DFR button Text Enhancement Modes The scanner is equipped with an Advanced Text Enhancement Mode to enhance the text of documents with dark or uneven backgrounds and an Advanced Text Enhancement II mode to enhance the text when both the text and background are light These modes may not work depending on the type of document Color Drop out The scanner is equipped with a Color Drop out function that enables you to specify a color for the scanner to omit from the scanned image during black and white or gray
49. eOnTouch By default CaptureOnTouch becomes resident in the system when you start your computer e im ki Double click in the taskbar to start CaptureOnTouch and display the main window Hint e You can also start CaptureOnTouch from the Start menu Click Start All Programs Canon DR C240 DR C240 CaptureOnT ouch e The interval between the time you press the Start button on the scanner and the time scanning begins is shortened when the Make CaptureOnTouch resident check box is selected in the Basic settings tab of the Environmental settings dialog box For details see Environmental Settings on p 49 19 49 2011 05 12 35 Exiting CaptureOnTouch To close the CaptureOnTouch window click EE at the top of the window This closes the window but CaptureOnTouch will continue to reside in the system To quit the CaptureOnTouch application click in the taskbar and select Exit from the menu Open CaptureOnTouch Environmental settings Version Information CaptureOnTouch becomes no longer resident in the system and the icon disappears from the taskbar Restarting CaptureOnTouch To use CaptureOnTouch after it has been made not resident in the system use one of the following procedures to restart it CaptureOnTouch will start and become resident in the system again e Click Start All Programs Canon DR C240 DR C240 CaptureOnT ouch e Press the S
50. ePerfect includes a function to add or insert pages in scanned image files Refer to the CapturePerfect Operation Guide for details How do I paste OCR results from CapturePerfect into Excel or Word After scanning with OCR recognition enabled in CapturePerfect click Modify Barcode OCR in the Edit menu to open the Modify Barcode OCR dialog box where you can copy the text in the OCR Characters box Alternatively PDF files that were scanned with OCR enabled can be opened with an application where the desired text can be copied How do load and scan documents with mixed sizes Set Page Size to Match original size on the scanner driver setting screen then scan For details see p 56 What is the best way to scan business cards or photos Set Page Size to Match original size on the scanner driver setting screen then scan Alternatively register the size of the cards or photos to be scanned For details see p 56 How do I print scanned data CaptureOnTouch e For both Standard Scanning and Scanning Shortcut select Print in the Select output panel e To use this function you need to install a plug in e The plug in can be installed by selecting its checkbox when installing CaptureOnT ouch CapturePerfect Scan using the Scan Batch to Printer function Alternatively register a job with a printer selected as the output destination 84 want to save to other folders CaptureOnTouch e In CaptureOnT
51. ear volatile or flammable materials such as alcohol or paint thinner Avoid locations that are subject to vibration 14 Avoid exposing the scanner to rapid changes in temperature If the room in which the scanner is installed is cold but rapidly heated water droplets condensation may form inside the scanner This may result in a noticeable degradation in scanning quality The following conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios AC Adapter Connect only to a power outlet of the rated voltage and power supply frequency 120 V 60 Hz or 220 240 V 50 60 Hz depending on your region Do not connect other electrical equipment to the same power outlet to which the scanner is connected Also when using an extension cord make sure that the extension cord is rated for the current requirements of the scanner Never try to take the AC adapter apart or modify it in any way as this is dangerous The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Do not use the power cord while it is coiled Do not pull directly on the power cord When disconnecting the power cord grasp the plug and remove it from the outlet Keep the area around the power cord clear of object
52. een scanned but the scanned image does not appear on the application When Panel Feeding or Automatic Feeding is selected as the feeding method on the scanner driver s Detail Settings screen a scanning operation will not continue after all of the documents are fed as the scanner awaits additional documents to be fed You can finish the operation and send the scanned images to the application by pressing the Stop button on the operating panel Problem 11 Solutions Problem 12 Solutions Memory becomes insufficient and scanning stops If you configure scanning conditions that use a large amount of the computer s memory scanning may stop because of insufficient memory Although this depends on the computer s memory size the possibility of insufficient memory increases if any of the following scanning conditions overlap e Color Mode is set to 24 bit Color e A large page size e g Legal is specified as the Page Size Alternatively the page size is set to Scanner s Maximum e A high resolution 600dpi etc is specified for Dots per inch If an error message appears due to insufficient memory while scanning is in progress exit the application change the scanning conditions e g reduce the resolution or page size and then try scanning again In addition the amount of memory used can be contained by turning off Moire Reduction and Prevent Bleed Through Remove Background if they are set to on
53. eft and right until you hear a click 73 4 Close the document eject tray 3 Install the new feed roller Replacing the Feed Roller 1 Open the roller cover 74 Replacing the Retard Roller 3 Install the new retard roller by inserting the right side first 1 Open the roller cover 4 Push the left side of the retard roller to secure it to the 2 Pull the left lever that secures the retard roller to the scanner scanner and remove the roller 15 Resetting the counter g 2 Click Canon DR C240 USB and click Properties dy IMPORTANT Scanner properties are displayed Log on to Windows as an Administrator CANON s Properties TO Everts Maintenance _ 1 Click the Start button and then click All Programs a Canon DR C240 and Canon imageFORMULA Utility ar RE imageFORMULA Utility starts PiCepturePefect 3 1 E CaptureOn Touch Canon imageFORMULA Utility CANON F Disable device events Hint In Windows 8 1 8 it is registered at the following location ADDS by name 3 Click the Maintenance tab and then select Reset z FX Alarms News se Weather lt O m 3 CANON S E Properties m Calculator PC settings Canon DR C240 i E fo g Events Maintenance Calendar es People Total Scanning 1000098 oa aol EE Current Rollers 1000098
54. en a scanned image with specified application 2 Select output Save in SugarSync Save in Evernote Save in Dropbox Pictures Folder Save in Microsoft S Print amp 23 DR C240 Send by Attach to E mail 7 ag an start an e mail application and send a A oem A ae new e mail message with the scanned images Send to application Save in OneDrive Save in Google Dri PDF f PDF la PDF S Send to eCopy PD 89 CaptureOnTouch supports the following scanning methods Standard Scanning Scanning Shortcut Scanning with Start Button 3 Select action SCAN Save to Shortcut gt CaptureOnT ouch is provided with multiple scanning methods that can be selected according to the purpose and application 34 Standard Scanning Click the Select document and Output panels and then click the Scan button to scan the document You can select the scan method according to the document type and purpose of use before scanning Standard Scanning See p 36 Scanning Shortcut You can register in advance combinations of frequently used document selections and output methods as a Scanning Shortcut Just click the Scanning shortcut panel to implement the scan Scanning Shortcut See p 38 Start button If a job is assigned the scanning starts when you set the document and press the Start button Scanning with Start Button See p 42 Starting and Exiting Captur
55. enables you to scan documents that are larger than LTR A4 and therefore do not fit in the feeder To use the function fold the document in half lengthwise and place it into the feeder The DR C240 will scan both sides and combine the scanned images into a single image 28 1 Set the feed selection lever to Bypass mode 2 Opens the scanner driver s Detail Settings screen See 3 p 54 Set Page Size on the Basic tab to a size that is half that of the paper to be actually scanned and set Scanning Side to Folio For example when scanning a document of A3 size folded set Page Size to A4 Canon DR C240 x User Preference Basic Brightness Image processing Feeding Others Full Automatic Modi a a Color mode Black and White X Page Size ad X l Save l Area Dots per inch l 300 dpi S ng Side Skip blank page Simplex Duplex SavefY Delete Automatically straightens skewed Restorefl Back Up amp AboutZ l Cancel l Default l Help 4 Clear the Detect by Ultrasonic check box in the Feeding tab See p 31 5 Click the OK button to close the settings screen 6 Fold the document in half Crease the document firmly down its center to fold the document in half Fold the document so that its edges are neatly aligned If the document is not folded properly paper jams may occur or distor
56. ence eee erence nner Sener event enn teen ene eee 27 Placing Folded Documents cceeeeeeeeneeeeeeeeeeaaeeeeeeeees 28 Setting the Long Document Mode ccceeeeeeeeeeeeeeteees 30 Detecting a document double feed cccecseeeeeeeeeeeeeeeees 31 Scanning Methods sssssensssnnencccenecnneenseensen OF Scanning with CaptureOnTOuch cccesseeeeeeees 34 What is CaptureOnT OUCH cccccccsseeeeeeeeeseeeseeeeeeasenseeeess 34 Starting and Exiting CaptureOnTOUch cccssseseeeeeeeeeeees 35 Screen Descriptions cccceccecceeeseeeeeceseeeseeeeeeanesseeeseeseasees 36 Standard Scanning s sisien i 36 Scanning oNONCU eere eE E O nd 38 Select document settings ccccccececeeceeseeeeeeeeeeeeeeeeeeeeaeaees 45 Setting the OULDUN te ssiiscsniesriissrrericsaiiisreiieresnirissei indienen 47 Scanning Shortcut Setting ccccccececeesecseeeeeeeeeeeeeeeeeeneeaees 48 About file formats siscviccvennencentsctind sxtcnngeubheniaasvonetietietmenedienstuels 48 Environmental Settings wxiscciaeccncavadsnscasseisaponcconssewsassstenweraeendes 49 Scanning with CapturePerfect cccssssseessseneeeeeeees 52 Scanning with CapturePerfect ccccccceccsseeeeeeeeesseseeeeeees 52 Setting the Scanner Driver sscsecsseesseesseeeneeeseeees 54 Configuration and Functions of the Scanner Driver 54 Setting Basic Scanning Conditions
57. es The selected type of the panel is created Editing new Scanning Shortcut panels When the Edit button is clicked the Scanning Shortcut panel editing dialog will appear The following tabs are on the Edit Scanning Shortcut panel screen e Document tab e Output Tab e Option Tab e General Tab About file formats Set the file format of the scanned image When you select a file format other than BMP or PNG the Detail Settings button is enabled allowing you to make the detail settings for the selected file format Hint You can select one of the following file formats for the scanned image e PDF format e TIFF format e PNG format e JPEG format e BMP format e PPTX format File format for Microsoft PowerPoint 2007 and later The file formats that can be selected vary depending on the destination setting When you output the scanned image using the plug in the image is output in the file format set in the application of the plug in Therefore this file format may be different from the one selected in the Select document panel PDF setting PDF setting Sa Multi pdf settings Save all pages as one file Create a file for each specified number of pages 15 Create file that complies with PDF A Compression mode Standard hd V Add OCR information English X In Multi pdf settings specify whether to save the scanned images as a multi page file Save
58. etting l Scanner Setting Cancel Scan 11 When scanning is finished click Exit in the File menu l Cancel Default l Help 7 Place the document See p 24 8 Click Scan Batch to File in the Scan menu 9 Configure the save destination the name of the file to be saved and the file format and then click Save to start scanning important If you configure Scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application and try scanning again using different scanning condition settings 53 Setting the Scanner Driver When you scan a document in an ISIS compatible CapturePerfect etc or TWAIN compatible application open the scanner driver and configure the scanning conditions and other settings This section describes the configuration and functions of the scanner driver Configuration and Functions of the Scanner Driver The scanner driver consists of the following tabs Hint For details on the setting screen see the Help of the scanner driver Click the Help button of the driver to display help related to the corresponding tab or dialog box Basic tab Canon DR C240 User Preference Basic Brightness Image processing Feeding Others Pul Auto
59. g scanning document feeding stops when the double fed documents are ejected The following error code is displayed in the Job No Indicator of the operating panel and the DFR button lights Cee erro J ae C c Double feed detection error code Also the Rapid Recovery System screen appears to enable you to specify whether to continue scanning A Rapid Recovery System fee A double paper feed has occured Will you continue scanning Buttons of Buttons of Rapid Recovery Operating Description System Screen Panel Saves the preview image as a ee DFR button scanned image and scans the CONTINUE rest of the document STOP Discards the preview image and stops scanning Discards the preview image and DISCARD amp Siare bution continues scanning Place the CONTINUE double fed document again before clicking this button 33 Scanning methods Scanning with CaptureOnTouch What is CaptureOnTouch Save to folder Print in _ Save to a specified Print to a specified printer CaptureOnTouch is a scanning application that enables you to scan a Cloud Service folder document with a simple operation merel lecting th reen ple operation merely by selecting the scree C gt 7a panel a Standard Scanning lt 1 Select document eel Send to application Op
60. glass Wipe any dirt off the scanning glass with a cloth that has been dampened with water and thoroughly wrung out and then wipe the glass dry with a clean dry and soft cloth Anti Static brush Scanning Glass 69 5 Clean the rollers 7 Wipe the removed rollers with a cloth that has been Clean the rollers while turning them dampened with water and thoroughly wrung out Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out and then use a clean dry and soft cloth to wipe away any moisture 8 Reattach the retard roller and feeding roller See p 74 p 75 7 9 Close the front unit by gently pushing it up on both sides Rollers until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click 6 Remove the retard roller and feed roller See p 74 p 75 T IMPORTANT Remove the retard roller and feed roller from the scanner to clean them and be sure to reattach them to the scanner when cleaning is finished 70 Ph a ae ee Hi 10 Close the document eject tray Hint In Windows 8 1 8 it is registered at the following location Apps Alarms E Calculator Calendar ce Camera Le o PATCH II A4 D PATCH II LETTER Food amp Drink Scan PATCH T A4 n Games A PATCH T LETTER z User Manual Adjusting the Reduction Ratio 2 Click Canon DR C240 USB and click Properties As
61. h a cs p 56 Place the card horizontally with the reverse side facing e f the size of the passport differs greatly from the size of the you and the top of the card facing down carrier sheet a document jam may occur or the scanner s image correction may not function properly e When scanning passports set Dots per inch to 300 dpi or less on the scanner driver settings screen See p 57 e The maximum thickness that can be scanned is 4 mm with the passport inserted inside the carrier sheet If the thickness exceeds 4 mm the scanner may break down due to problems such as paper jam e Documents other than passports should not be inserted into the carrier sheet and scanned This may cause the scanner to break down 27 CAUTION e Place the cards one at atime e When scanning cards place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them e When scanning cards clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See p 31 Hint In such a case set the feed selection lever to Normal mode before scanning Placing Folded Documents Folio Scan
62. h configuring a setting click the Save button of User Preference to save the setting Canon DRIC240 User Preference Basic Brightness Image processing Feeding Others ial Auriane Mode Color mode Black and White X tting Page Size LETTER M Save l Area Dots per inch 300 dpi Z Scanning Side Simplex z jetting Deletelg Automatically straightens skewed tting Restorefl Back Up Abou Cancel Default l Help The saved setting is registered to the list You can delete a setting from the list with the Delete button and save or load a configuration file with the Back Up or Restore button 63 Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for Color Mode on the Basic tab Brightness tab Others Tab Detect Aromaa J oo Black andwhte f oo Evorbitwion o ooo Seting vaus Presen BlckandWhite o ooo Eroro J ooo Advanced Text Enhancement Advanced Text Enhancement II o O 24 bit Color Advanced Text Enhancement o O Advanced Text Enhancement II a ae 24 bit Color O Available for setting X Not available for setting O Available for setting X Not available for setting Image processing tab Sart Edge Color Background Prevent Bleed Through Dot Character a
63. he following settings when you want to specify the area of the document to be scanned Specifying an area Specify the area of the document to be scanned in the Scan Area dialog box which is opened from the Area button on the Basic tab LETTER Left edge Top edge Width Length Configuring Scanner Settings According When you do not want to scan colored lines and text to Purpose Specify the color red green blue all colors to be ignored dropped out in the color drop out settings on the Image processing tab and Set the scanning conditions according to the scanning purpose l that color will be removed from the scanned image When you want to delete the images of the blank pages in TE J two sided documents een ee ave Set the scanning side setting to Skip Blank Page on the Basic tab to delete the images of the blank pages in the document Canon DR C240 x background smootning U Pref R Prevent t Bleed Through Remove Background Se rer Ce Basic Brightness I Image processing I Feeding I Others Savel Remove shadow Full Automatic Mod eletek ai Color mode Black and White hg Meuga am Restore l C Erase Dot setting Back Up E Erase Notch Page Size a4 X Save Area Trimming Z Dots pet inch 300 dpi x Scanning Side Skip blank
64. he scanner driver settings Edit settings in the Select document panel or create a new Select document panel using the desired scanning conditions If white lines or streaks appear in scanned images Clean both sides of the scanner glass and the rollers If a sticky substance such as glue or correction fluid is found carefully wipe with just enough pressure to clean the area where the lines appear If the problem cannot be solved by cleaning the internal glass may be scratched Contact your local authorized Canon dealer Problem 6 Solutions Problem 7 Solutions Problem 8 Solutions Pages are missing Problem 9 When the scanner drivers Scanning Side setting is Skip Blank Page documents with very little black may be unintentionally skipped Decrease the Set the likelinood of skipping blank page value When you want to delete the images of the blank pages in two sided documents on p 58 or set the Scanning Side to another mode such as simplex or duplex If pages are skipped due to the document double feeding see Problem 7 Documents jam or double feed Documents jam or double feed Solutions 1 If the roller has been installed correctly clean it if necessary 2 Proper scanning may not be possible when document pages stick together due to static electricity Fan the documents before you load them 3 Set the feed selection lever to Bypass mode and manually feed the scanner one page a
65. her the document is in color grayscale or black and white You can configure advanced settings related to the detection method by clicking Setting For details see the Help Page Size Select the page size that matches the document to be scanned Match oranal size Scanner s Maximum If Match original size is selected the edges of the document are detected and images that match the size of the document are saved Dots per inch Select the scanning resolution Detect automatically 100 dpi 150 dpi 200 dpi 240 p 400 dpi 600 dpi e Higher resolutions provide clearer images but result in larger file sizes and slower scanning e When Detect automatically is specified the resolution is detected automatically from the content printed in the document Scanning Side Select which of the sides of the document to scan ae blank pase Duplex Folio If the scanning side is set to Skip blank page the images of blank pages are deleted when images are saved 57 Scanning Documents of Unregistered Page Sizes You can register a non standard page size that has not been registered as a page size by naming and registering it as a custom page size in the Custom Paper Size dialog box which is opened from the Save button on the Basic tab l Custom Page Size LETTER M DeletefJ 21 59cm 27 94cm Unit Centimeters b Specifying the Scan Area Configure t
66. how to disable this setting see Auto Power Off Setting on p 77 This completes setup 10 Introduction Thank you for purchasing the Canon imageFORMULA DR C240 Document Scanner Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner s capabilities After reading the manuals store them in a safe place for future reference Manuals for the Scanner Documentation for this scanner consists of the following manuals Setup Guide This describes setup procedures for the scanner Read this manual when you first use the scanner User Manual this manual This manual contains the operating procedures of the scanner PDF electronic manual only Hint e The manual User Manual for this scanner is stored on the Setup Disc as an electronic manual in PDF format e f you are using Windows the User Manual electronic manual will be registered to the following location when the software is installed a Desktop Gadget Gallery a PE Ee Internet Explorer a amp Windows Anytime Upgrade Windows DVD Maker E Windows Fax and Scan Windows Media Center Windows Media Player Windows Update A XPS Viewer D Accessories Canon DR C240 Canon DR C240 Help amp gt Canon imageFORMULA Utility DR C240 CaptureOnTouch TE PATCH I A4 FE PATCH I LETTER TE PATCHT A4
67. in Rrinhinace Image processina Faedina Mthere Full Automatic Mode Moire Reduction None Character Emphasis Low High Background smoothing Prevent t Bleed Through Remove Background Savel V Remove shadow thi User Preference Full Automatic Mode Canon DR C240 Basic Brightness Image processing Feeding Others Restore l Erase Dot Back UPK E Erase Notch Color mode Advanced Text Enha Detect automatically Black and White Error Diffusion Page Size t cement c Advanced Text Enhancement Il Trimming Z pene 256 level Gray 24 bit Color J l Cancel l Default l Help Scanning Side Skip blank page Y Setting When you want to make lines and text in scanned images ea ite er sod thicker or thinner a Reais Drag the Character Emphasis slider in the Image processing tab to make lines and text in the scanned images thicker or thinner Canon DR C240 m User Preference Basic Brightness Image processing Feeding Others Full Automatic Mode Edge emphasis Cancel Default Help Color drop out None Ws e Advanced Text Enhancement is suitable for a document with a light background color or a document with a non uniform background such as a pattern If the background is u
68. is completed the screen will return to the top screen If saving the scanned image a link to open the save destination folder will be Wi change the icon displayed z Hint If Enable additional scan is disabled in the scanning shortcut settings the Scan more pages button will not be displayed 45 Scan settings Makes the scan settings Color mode Select the color mode for scanning from below Automatically determines the color mode based on the document content and scans accordingly 24 bit Color Scans the document in color Grayscale Scans the document in Grayscale Scans the document in black and white binary Detect automatically Black and White Page Size Select the paper size of the document to be scanned If you specify Match original size the page size of the scanned document is detected and the images are saved at the detected size Dots per inch Select the resolution Select Detect automatically and the software will automatically scan the document at the optimum resolution Scanning Side Select the scanning side of the document If you select Skip blank page scanned images of blank pages are not saved Automatically straightens skewed images If a document is not straight when fed the scanner detects that the document is not straight from the scanned image and straightens the skewed image Select the setting from below OFF Straightens with angle of fed do
69. ly connected to the computer with a USB cable 2 Confirm that the scanner is turned on See the previous problem 1 if the scanner does not turn on 3 The computer s USB interface may not support the scanner The scanner cannot be guaranteed to work with all USB interfaces Confirm that the supplied USB cable is used to connect the scanner to the computer The scanner cannot be guaranteed to work with all available USB cables If the scanner is connected to the computer via a USB hub try removing the hub and connecting directly to the computer 4 5 Problem 3 Solutions Problem 4 Solutions Problem 5 Solutions 79 Documents feed askew scanned images are slanted 1 Align the document guides to fit the documents as closely as possible and load the documents so that they feed straightly 2 Open the document feed extension support and place the document Enable Automatically straightens skewed in the scanner driver settings 4 If many pages have been scanned since roller cleaning clean the rollers If documents still feed askew roller replacement or other maintenance may be needed See Maintenance on p 68 for roller replacement procedures 3 Documents are not scanned according to the settings configured in the scanner driver When you scan using Select document panel registered with CaptureOnT ouch the CaptureOnTouch settings have priority over t
70. m Prescan Save srt Use MultiStream Restore l 5 Bar Back Upp Gere Gta Gee Configure special scan method and image processing settings Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings Confirming Basic Conditions for Scanning When you scan a document make sure you confirm the Color mode Page Size Dots per inch and Scanning Side basic conditions in the Basic settings dialog box Canon DR C240 User Preference Basic Rrinhtnacs Imana nincascinn Feedinn fithare Full Automatic Mode Black and White LETTER Save Area 300 dpi l Simplex Save Delete E Automatically straightens skewed Restorefl Back UptX About Z 56 Color mode Select the scanning mode Detect automaticall Error Diffusion Advanced Text Enhancement Advanced Text Enhancement Il 256 level Gray 24 bit Color e Advanced Text Enhancement and Advanced Text Enhancement Il remove or process the background color and background surrounding text to enhance the text for easy reading When Advanced Text Enhancement II is selected you can make the text in scanned images easier to read by adjusting the contrast on the Brightness tab e Detect automatically detects whet
71. mane Mode Color mode Black and White z tting Page Size LETTER S7 Saye Area Dots per inch 0p a Scanning Side Simplex z etting Savel DeletelJ Automatically straightens skewed Setting Restore l Back Up About Cancel Default Help Configure basic scanning conditions such as the mode page size resolution and scanning side In addition you can click the Area button and specify the area to be scanned Hint Depending on the ISIS compatible application the application may have its own screen for setting scanning conditions If the scanner driver is opened in such an application setting items related to the functions provided by the scanner driver other than scanning conditions will be displayed on the Basic tab Canon DR C240 Basic Brightness Image proc Color mode Oo p Page Size IT Match original size p Margin Dots per inch JT Detect automatically Scanning Side I Skip Blank Page I Folio JT Automatically straightens skewed Setting About Cancel Default Help Brightness tab Canon DR C240 Basic Brightness Image processing Feeding I Others Brightness He 128 Contrast ra o o Savel Delete J Restore l Back Upp SS Gee Ge Adjust the brightness and contrast of scanned images
72. nditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again e A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Hint If scanning continuously set the next document and click the Scan more pages button to start the document scan If Enable additional scan is disabled in the scanning shortcut settings the Scan more pages button will not be displayed Scan settings v2s2as11 gt Color adjustment gt Image alignment gt Rotate Revert to origin Output settings Detect automatically Skip blank page Save in Google Dri 02282014002308 p CEE Gio 3 To check the scanned image click the Finish button imena krhek bmrerepeanw ays betes ett bem prt taher mapanas Used ok meaner ei abet phe pang Ti Tiahoselgmplernepe nN Imeepaptsrwt gt Color adjustment gt Image alignment gt Rotate wm vany tba anpa M ahokfhilanp h exyet ay Ba Meare ay Revert to origin Scan settings Output settings Detect automatically Skip blank page Save in Google Dri 02282014002308 p se sis To edit scan images see Operations for the scanned image edit window
73. ng shortcut is assigned as a job you can run shortcut scans using these settings by pressing the scanner start button Scanning with Start Button See p 42 Registering and editing scanning shortcuts Multiple scanning shortcuts can be allocated to CaptureOnTouch 1 Either click the New shortcut button in Scanning shortcut or select the document scan and output in Standard Scanning and click the Save to Shortcut button A scanning shortcut panel will be created Standard Scanning Scanning Shortcut 1 Select document New document Scan to Evernote Docu S A 2 Select output Rie PDF 4 PDF 4 PDF 4 4 Ya e gt gt r e X m 7 Save in Microsoft S Print Send to application Save in OneDrive j So e Scan to Evernote Han bam REV wt mn D u 7 E P D gt amp Save in Google Dri Send to eCopy PD amp PDF 4 3 Select action SCAN Save to Shortcut gt Hint You can also create a new Destination panel by clicking on the New button and in the menu that appears selecting the type of Scanning Shortcut 2 The Edit Scanning Shortcut Panel dialog box appears when you click the Edit button lt Scanning Shortcut Scan to Evernote Docu B G J 1 Save to folder ig ca Na gt a B 39 3 Click the Document tab to set the Select document
74. ngs button on this screen You can set the file names of scanned images by setting all or some of the three items shown below re Any specified text string to be included in the file File name as Appends the date and time to file names Select the date format from the list box YYYY year MM month and DD day of month The time is appended after the date Add date and time Append serial numbers in the order of scanned image saving Specify the number of digits and starting number Add counter to file name A sample file name is displayed as the File name in the File name settings dialog box CapturePerfect The rules for the file names of scanned images and the folder in which scanned images are saved can be set and then applied during scanning For details see the Operating Guide or help of CapturePerfect How do I scan half folded documents folio scanning Fold the document in half and set it in the scanner with the fold at the right Specify half size document the size after folding and then scan For details see p 28 How can I skip blank pages and scan only non blank pages Specify Skip Blank Page on the scanner driver setting screen then scan How do I scan cards Set a card in landscape orientation in the scanner Specify the same size as the card or Match original size then scan For details see p 27 Is it possible to add or insert images in a scanned image file Captur
75. niform it is removed where pose Ek it surrounds the text and if the background is non uniform it is processed to enhance text readability Fee e Advanced Text Enhancement II is suitable for scanning a document with a uniform background color and light text and background If the background is non uniform such as a pattern the background may not be able to be completely removed and the text may become difficult to read If necessary you can make the text in scanned images easier to read by adjusting the contrast on the Brightness tab Cancel Default l Help 59 When you want to detect multiple pages fed at the same time Select the Double Feed Detection check box on the Feeding tab You can enable either one or both of Detect by Ultrasonic and Detect by Length Canon DR C240 es Basic Brightness Image processing Feeding Others User Preference Double Feed Detection Detect by Length V Detect by Ult Standard Feeding Feeding Option Save Restore l m Back Upi Cancel J Default l Help When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Select Text orientation recognition in Document Orientation on the Others tab The text orientation on each page is detected and the scanned image i
76. not necessarily operate on all ISIS or TWAIN compatible applications For details contact your application software retailer Precautions for Use in 64 bit Operating Systems e The ISIS TWAIN driver supplied with this product supports scanning with 32bit applications only e Even with 32 bit applications not all ISIS TWAIN compliant applications are guaranteed to operate e Scanning speed may vary depending on the specifications of your computer Software Installation important e Install the software before connecting the scanner to the computer e Log on to Windows as an Administrator e Close all other applications before installing the software 1 Insert the Setup Disc into the DVD drive of the computer The setup menu automatically starts up when you insert the disc into the drive If the menu does not start up execute setup exe from the disc If the following screen appears click Yes or Permissions B User Account Control 69 Do you want to allow the following program to make changes to this computer Show details Yes Program name Setup exe Verified publisher Canon Electronics Inc File origin CD DVD drive Change when these notifications appear 2 Click Typical Installation Canon amp imageFORMULA DR C240 Canon Document Scanner Setup About Installation of the Third Party Software When installing the bundled software you can choose which
77. nsions 291 mm 11 46 W x 253 mm 9 96 D x 231 mm 9 09 H With the feed tray attached and the document eject tray closed 291 mm 11 46 W x 603 mm 23 74 D x 363 mm 14 29 H With the feed tray attached and the document eject tray open Weight without AC adapter Aprpoximately 2 8 kg 6 17 Ib Power Supply using AC adapter DC24V 1 0A Power Consumption Scanning Maximum 22 W In the Sleep mode Maximum 1 7 W With power switch OFF Maximum 0 5 W Noise Not more than 59 dB Operating Environment Temperature 10 C to 32 5 C 50 F to 90 5 F 88 Humidity 20 to 80 RH AC Adapter 100 to 240 V type Model Number MG1 4558 Input AC100 to 240V 50 60 Hz 0 3 to 0 53 A Output DC24V 2 0A Weight Approximately 0 2kg 0 44 Ib including power cord Specifications are subject to change without notice due to product improvements Replacement parts Exchange roller kit product code 0697C003 Kit to replace the rollers feed roller retard roller e For the replacement procedure see Replacing Consumable Parts on p 72 e Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts Option Barcode module product code 1922B001 2D code module product code 1922B003 Add on module to recognize barcodes printed on documents during scanning Carrier sheet for passports Product code 0697C002 This is a carrier sheet for scanning
78. nstructions from the administrator or support staff Initialize Initialize All settings will be deleted Log settings The Log file settings screen opens when you click the Settings button Select the type of log file Log File Settings xs Log File Type Full Mini Archive log files Please note that this process might take a long time If you click the Execute button the Save File dialog is displayed The operation slows down if you select Full for Log file type Initialize A confirmation dialog box appears when you click the Initialize button 51 lt Confirmation Ea All registered data is deleted Are You Sure All CaptureOnTouch data are deleted and returned to the default settings Scanning with CapturePerfect Scanning with CapturePerfect This section describes procedures from launching CapturePerfect to selecting a scanner as well as procedures for scanning with the Scan batch to file function See the CapturePerfect Operating Guide or help for details 1 From the Windows task bar click Start and then select All Programs Then click CapturePerfect 3 1 followed by CapturePerfect 3 1 2 Click Select Scanner in the Scan menu a CapturePerfect 3 1 File Scan Edit View Page Help a Select Scanner Scanner Setting Scan Page Scan Batch to File Scan Batch to Printer
79. o Files are separated from the page after the page printed with this patchcode You specify in the application whether to include the page printed with the patchcode in the scanned image Files are separated from the page printed with this patchcode The page with the printed patchcode is always included in the scanned image PATCH II FILE B The following operations are performed when using patchcodes for scanning print patchcode with a printer Hint Click Start All Programs Canon DR C240 and then select In Windows 8 1 8 it is registered at the following location Patchcode from the menu Patchcodes can be printed in A4 and letter LTR sizes Open the application and print a patchcode that is the same size as the document to be scanned Canon DR C240 we Desktop Gadget Gallery e Pia mm ODR C240 E Internet Explorer PATCH II A4 PATCH II LETTER PATCH T A4 i PATCH T LETTER Windows Media Player ocuments g Windows Update A XPS Viewer J Accessories D Canon DR C240 Canon DR C240 Help amp gt Canon imageFORMULA Utility a MD AMAN Canter On Touch Pictures Music important e Patchcodes must be printed in their normal size If patchcodes Control Panel are enlarged or reduced they may not be recognized correctly e When copying provided patchcodes to create different sized patchcodes ensure that the patchcode fits inside the effective Com
80. ocuments before placing them into the feeder If the leading edge of a document is curled it may Cause a paper jam e f feeding stops due to a system error or paper jam while the scanner is scanning resolve the problem make sure that the scanned image of the last page that was successfully fed has been stored and then resume scanning the remaining document pages e After you finish scanning close the document eject tray to prevent damage to the scanner while it is not being used When scanning a document one page at a time non separation mode When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together set the feed selection lever to Bypass mode This enables the placed document to be scanned without the pages being separated regardless of the number of pages 1 Set the feed selection lever to Bypass mode 2 Place the document as described in the Scanning multiple documents procedure on p 24 important e When scanning multiple page documents that are fastened together such as invoices place the documents so that the edge that is fastened together is facing down e f double feeding occurs press the scanner s DFR button to continue the scan or clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See i210 26 Loading passports To scan a passport insert the passport into the carrier sheet provide
81. of the bundled software to install if you select Custom Installation Hint If you want to reinstall only specific software that you have oreviously uninstalled select Custom Installation and specify the software 3 Click Install Typical Installation Display Manual 2 0 240 Driver CaptureOnTouch Z CapturePerfect 2J User Manual Do not connect the scanner with the computer until software Installation is completed All of the above software is installed if you click Install button The explanation is displayed when you position the mouse pointer over the item Back 4 Follow the instructions on the screen to complete installation Welcome to the InstallShield Wizard for Canon _ driver for DR C240 The InstallShield R Wizard willl install Canon driver for DR C240 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Canon Installation completed Thank you for choosing our product Connecting to a Computer Connect the scanner to the computer and the power supply important e Do not connect the scanner to the computer before installing the software e Before connecting the scanner to the computer verify that the power of the scanner is OFF If the power is ON turn it OFF USB cable included with the scan AC adapter included with the scanner To the power outlet JD
82. only Do not use it with other electronic equipment In addition do not use power cord sets other than the one supplied with the scanner Doing so may result in fire or electric shock Do not take the scanner apart or modify it Never try to take the AC adapter apart or modify it in any way as this is dangerous Do not use flammable spray near the scanner When cleaning the scanner push the power button to turn it OFF and disconnect the power cord from the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately push the power button to turn it off and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Do not drop the scanner or subject it to impact or strong shock Should the scanner ever become damaged immediately push the power button to turn it OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Before moving the scanner be sure to push the power button to turn it OFF and disconnect the power plug from the power outlet
83. ont Unit Pull this out to support loaded documents Open this when cleaning the inside of the scanner or replacing rollers 9 Operating Panel l A range of scanning operations can be performed with this such 12 Eject Support as starting and stopping scans executing registered jobs and Open this when loading long documents cancelling double feed detection See p 21 M3 Document Eject Extension Support Feed Selection Lever If required pull this out to match the length of loaded documents Use this lever to change the way documents are fed Document Eject Stopper ia a Lon eae Age ume nian at aillmieoumalmone This prevents the document coming out of the document eject tray and aligns the leading edges of the ejected document It can be moved to any position on the document eject extension support to match the length of the document 20 Back View 3 Start Button This executes the job displayed in the Job No Indicator 4 Stop Button This stops active jobs 5 DFR Double Feed Release Button This is lit when a document double feed is detected Pressing this button cancels the double feed detection function allowing you to continue scanning Displayed Error Codes When a scanning error occurs the following error codes are displayed in the Job No Indicator d displayed when the front unit is open 4 USB Connector Connect the supplied USB cable to this connector p displa
84. ouch destinations other than Save to folder are provided as a plug in e By installing the plug in the scanned image can be printed attached in an e mail or shared using various cloud services e The plug in can be installed by selecting its checkbox when installing CaptureOnTouch e The available output destinations vary depending on the installed plug in CapturePerfect Scan using the Scan Batch to File or Scan Page function Alternatively register a job with the output destination as a file and set the save destination to the shared folder How can attach scanned data to an e mail or send it as e mail CaptureOnTouch e For both Standard Scanning and Scanning Shortcut select Attach to E mail in the Select output panel e To use this function you need to install a plug in e The plug in can be installed by selecting its checkbox when installing CaptureOnTouch CapturePerfect Scan using the Scan Batch to Mail function Alternatively register a job with the output destination as e mail When set Page Size to Match original size on the scanner driver setting screen and scan there is blank space around the scanned image How can I scan with no blank space On the scanner driver setting screen select the Trimming check box in the Image processing tab and then scan Alternatively set Page Size to any settings other than Match original size in the settings screen of the scanner driver Cle
85. out o Remove ikai daai EE _ Detect Automaticaly ee ee Beanie aa a 3 2 Cr a ae ae ee ee eee a E ee a T T P ee a a a a eS a ee ee ee Be a a ee ee ee ee ee a a O Available for setting X Not available for setting Not available for setting if all of the following conditions in the Auto Image Type Detection Settings dialog box are met e Detection mode is not set to Color or Gray e Mode in case of binary in the Settings for in case of binary tab is set to Advanced Text Enhancement or Advanced Text Enhancement II 2 Not available for setting if either one of the following two conditions are met e Detection mode in the Auto Image Type Detection Settings dialog box is set to Color or Gray e Mode in case of binary in the Settings for in case of binary tab is set to Error Diffusion 3 Not available for setting if Detection mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box 64 More Advanced Scanning Methods Batch Separation Batch Separation Insert blank page Recognizes blank pages as batch separators and performs batch separation automatic file separation when documents containing blank pages are scanned On the Others tab of the ISIS driver properties select Blank Page from the Batch Separation dropdown list Canon DR C240 User Preference Basic Brightness Image processing Feeding Others Full Automatic Mode i
86. p Cancel l Default Help 4 To use the double feed detection ignore function open the Others tab and select the Rapid recovery system check box Canon DR C240 Basic Brightness Image processing Feeding Others Document Orientation l O degrees X Cancel Default l Help 5 Click the OK button and close the settings screen 6 Place the document as described in the Scanning multiple documents procedure on p 24 32 What to do when a double feed is detected When not using the double feed detection ignore function If a document double feed is detected during scanning document feeding stops when the double fed documents are ejected When this happens the following error code is displayed in the Job No Indicator of the operating panel O fe J e 0 E lt Double feed detection error code Also a message screen is displayed to notify you that a double feed has been detected CapturePerfect 3 1 A double paper feed has occured Please check the document and the scanned image on the display and scan the document again Canon Driver 1 0 11105 11001 4619 When this happens stop the scanning in the application and then scan the documents again When using the double feed detection ignore function If a document double feed is detected durin
87. pace 4 Scanning is slow if the computer s USB port is not Hi Speed USB 2 0 compliant 5 If using a common USB cable that is not Hi Speed USB 2 0 compliant replace the cable with the supplied compliant cable 6 When the scanner is connected to the computer via a USB hub that is not Hi Speed USB 2 0 compliant remove the hub and connect the scanner directly to the computer If scanned image files cannot be opened in an application 1 Scanned images saved as multi page TIFF files can be opened only by programs that support this file format 2 Images saved as compressed TIFF files single as well as multi page can only be opened by programs that support the compressed format This can occur with programs that are not compatible with CaptureOnT ouch or CapturePerfect In this case select None as the image file compression format before scanning 82 Useful tips Here are some useful tips for scanning documents Where are scanned images saved Can the save destination be changed Images are saved to the following locations according to program settings All destination locations can be changed to other folders CaptureOnTouch Both Standard Scanning and Scanning Shortcut save the output to the destination set in the Select output panel CapturePerfect e During normal scanning operations such as single page scanning the image file save destination can be specified each time scanning is performed e When s
88. page Skip blank page Simplex Cancel Defaut Help Duplex Savel Folio Delete see When you want to enhance red Specify Red Enhance in the color dropout settings on the Image processing tab and red will be enhanced in the scanned image Canon DR C240 User Preference Basic I Brightness Image processing Feeding Others Full Automatic Mode Edge emphasis Sat ry Sh l Cancel Default Help If Skip Blank Page is selected the Setting button is enabled and you can adjust the level for judging whether pages are blank Selanne Prevent t Bleed Through Remove Background Save F Remove shadow BlankSkip Setting Delete Restore l C Erase Dot Set the likelihood of skipping blank page Back UPI E Erase Notch EN P i Te Cancel Default l Help 58 When you want to enhance contours in images Adjust the edge emphasis setting on the Image processing tab Canon DR C240 hess When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Select Advanced Text Enhancement or Advanced Text Enhancement II in the mode setting on the Basic tab The background behind the text is removed or processed so that the text is emphasized for better readability User Preference Rac
89. pages 3 Preview Area The preview images of scanned documents are displayed 4 Edit window You can edit scanned documents Click an item to open the edit window Click the Restore button to discard the edit results and return to the previous scan image Hint If Edit after scanning is disabled in the scanning shortcut settings the edit window will not be displayed Color adjustment Easy settings v Color adjustment Manual gt Image alignment gt Rotate Revert to origin a Scan settings Output settings Detect automatically Save to folder Skip blank page 02222014143852 p Click Color adjustment to display the default Click the button to toggle between the typical settings and manual settings displays Click a thumbnail in typical color adjustment to select the most suitable preview image that is displayed 9 thumbnail patterns are displayed for the relevant image in color and 6 patterns in grayscale When adjustment is finished click the OK button To cancel the adjustment click the Back button Color adjustment Manual settings v Color adjustment 0 70 Brightness Q Contrast 9 Grayscale Black and White gt Image alignment gt Rotate aa Lmao parma vung rt Schibey ai E bodo aisi abod cfg Lime pants waxy ae sini abet rents waxy 2 Dnibuy 2 24 Dodo pim abed efghij Alene papas won 3 Revert to origin a
90. puter F PATCH I A4 FE PATCH I LETTER TE PATCH T A4 Devices and Printers amp Windows Anytime Upgrade Windows DVD Maker Windows Fax and Scan Windows Media Center T PATCH T LETTER Default Programs range shown in the following diagram Also when copying EJ User Manual patchcodes ensure that they are the same size and shade as dd CapturePerfect 3 1 Help and Support the original 4 Back 1 5 mm 0 2 Patchcode 5 mm 0 2 Search programs and files Shutdown tdo we ae an oe a 5mm effect for detecti tchcod effective range for detecting patchcodes g gp BA mi 3 7 Pee eee SSeS eee ee ee St ee ee ee ee eee ee bee eee ee te e Keep the patchcode sheet clean Take particular care to keep the patchcode detection range area clean Also do not bend fold or crease the sheet 66 2 Place the documents in the scanner after inserting the patchcode sheet in front of the page that separates the files 3 In an application specify a patchcode as a type of batch separation When using CapturePerfect select Patchcode in the Batch Separator settings S Scan Batch to File Savein Mj Desktop Y te 5 d E f Si Libraries Win7_EN Slee al iem Foe R enroute Zo a oo TA Insert the patchcode sheets at a the beginning of documents to A Libraries change file separation Ze Computer a Network File name X Save Save as type PDF File paf
91. r Output settings Output method selection a covetotolden Detail Settings File name L Eh v Use advanced settings dialog box Detail Settings Saves the scanned image to the specified folder When this output method is specified set the save location folder Other output methods CaptureOnTouch supplies output methods other than Save to folder as plugins By installing the plug in you can use various services such as printing the scanned image or attaching it in an email To install plugins enable the checkbox when installing CaptureOnTouch The output methods that can be selected depend on the plugins that have been installed For how to use the plugins see the plugin help Scanning Shortcut setting By default CaptureOnTouch enables the Full auto scan setting so scanning is implemented using the scan conditions that match the document To specify combinations of document selection and outputs you can edit the scanning shortcut panel to set the desired scanning shortcut Creating new Scanning Shortcut panels There are two ways as described below to create a new Scanning Shortcut panel e Click the Save to Shortcut button in 3 actions in Standard Scanning to register the selected output and document scan to one of the scanning shortcut panels e Click the New shortcut button to add New scanning shortcut panel Click to display the list of panel typ
92. r local city office waste authority approved WEEE scheme or your household waste disposal service For more information regarding return and recycling of WEEE products please visit www canon europe com environment EEA Norway Iceland and Liechtenstein Fur EMVG Dieses Produkt ist zum Gebrauch im Wohnbereich Geschafts und Gewerbebereich sowie in Kleinbetrieben vorgesehen Model Names The following name may be provided for the safety regulations in each sales region of the Document Scanner DR C240 Model M111251 Reproduction Warning You may be held legally liable if you duplicate scan the following material the list below is not exhaustive for the purpose of misrepresenting it as the original or if you duplicate scan the material and its result is indistinguishable from the original e Paper money or bank notes domestic and foreign e Postage stamps revenue stamps or other similar stamps e Stock certificates bond certificates promissory notes cheques or other valuable certificates e Passports licenses or other certificates or documents issued by government officials or agencies Trademarks e Canon and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries e imageFORMULA is a trademark of CANON ELECTRONICS INC e Microsoft Windows Windows Vista PowerPoint and SharePoint are registered trademarks or trademarks
93. riteria Read the following items carefully e When scanning multiple documents of different sizes place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents 22 Align the centers Align the leading edges Feed roller e t is recommended that documents exceeding 356 mm 14 size are fed one sheet at a time e Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it e Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty which can lead to smudges on the scanned image and transfer the dirt to subsequent documents Always clean the internal parts of the scanner after scanning such documents e When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through In this case adjust the scanning intensity in the application software before scanning the document e Laminated documents may not be scanned correctly depending on the document e Scanning the following types of documents can cause a paper jam or malfunction To scan such a document make a photocopy of the document and then scan the photocopy e There are creases or fold lines Calon paper There are curls LJ Extremely thin document There are tears z such as semi transparent thin
94. rncancnntonxtaucniceemerecetactenenserausvet 89 Ba E a T E EEE E AE A A NET 89 About the Flatbed Scanner Unit 101 Flatbed Scanner EM 2 OP o a erent 89 DUNS SIONS sssrin sna aE RN 90 URN PE E E cose snes bc ss ens A E eke 91 13 Before Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner be sure to read the safety warnings and precautions described below Installation Location The performance of this scanner is affected by the environment in which it is installed Make sure that the location where the scanner is installed meets the following environmental requirements Provide adequate space around the scanner for operation maintenance and ventilation 100mm 3 94 Provide adequate space in front of the scanner for documents output after being scanned Avoid installing the machine in direct sunlight If this is unavoidable use Curtains to shade the scanner Avoid locations where a considerable amount of dust accumulates as dust may adversely affect the inside of the scanner Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier Avoid locations where ammonia gas is emitted Avoid locations n
95. s Scanner properties are displayed CANON mE gt Properties sa Removing the Document Feed Tray Scanner events When you will store or otherwise not use the scanner for a long period CaptureOn Touch z of time remove the document feed tray Send to this application E CapturePerfect 3 1 T CaptureOn Touch E Disable device events 3 Click the Maintenance tab and then clear the Turn off automatically after 4 hours check box CANON Sl 9 Properties Events Maintenance Total Scanning 1000098 Current Rollers 1000098 Reduction ratio adjustment 0 0 F Tum off automatically after 4 hours Maximum length for paper size Standard 356 mm Long Document mode 1 000 mm Long Document mode 3 000 mm Processing speed may decrease w when scanning with paper extr r jams in this mode Feed long documents in Manual Feed Mode oK Cancel C 78 Troubleshooting Common Problems and Solutions This section provides recommended solutions to common problems If you have a problem that is not solved by the following contact your local authorized Canon dealer Problem 1 Solutions Problem 2 Solutions The scanner will not turn on Confirm that the AC adapter is plugged firmly into a power outlet The scanner is not recognized 1 Confirm that the scanner is proper
96. s rotated in 90 degree increments to correct the orientation Canon DR C240 fs User Preference r Full Automatic Mode High Quality Compression ratio for saving ri i Rapid recovery system Prescan Save w Use MultiStream Delete J Restore u Barcodes Back Upp E Geen Gane 60 When you want to rotate the images of a document placed horizontally to correct the orientation Specify the rotation angle in Document Orientation on the Others tab Canon DR C240 User Preference Full Automatic Mode P D rescan Save Deleteld Restorefl ass SS Barcode Back Upi Oo Cancel Default Hep When you want to use batch separation for scanning When you want to divide and scan a document you can separate a batch at the timing with which each next document is placed and scanned Only enabled for applications that support batch separation In this case set the scanner driver as follows e Set Feeding Option on the Feeding tab to Panel Feeding or Automatic Feeding Canon DR C240 e User Preference Basic Brightness Image processing Feeding Others Full Automatic Mode Double Feed Detection Detect by Length V Detect by Ultrasonic l Cancel l Default l Help e Set
97. s so that the power cord can be disconnected easily in an emergency Do not use an AC adapter other than the one provided with the scanner Do not use the AC adapter provided with the scanner with other products If you have any questions regarding the power supply contact your local authorized Canon dealer or service representative for further information Moving the Scanner When moving the scanner always hold it with both hands to avoid dropping it Make sure to disconnect the interface cable and AC adapter before moving the scanner If the scanner is transported with these items connected the plugs and connectors may be damaged Handling WARNING Note the following precautions whenever using the scanner Failure to do so may result in a fire or electric shock Never use alcohol benzene paint thinner aerosol sprays or any other highly flammable substance near the scanner Do not cut damage or modify the power cord Do not place heavy objects on the power cord and do not pull or excessively bend the power cord Never connect the power cord when your hands are wet Do not connect the scanner to a multi plug power strip Do not knot or coil the power cord as this may result in a fire or electric shock When connecting the power cord make sure that the power plug is securely and completely inserted into the power outlet 15 The supplied power cord set is intended for use with this scanner
98. scale scanning Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages regardless of whether each page of the document is two sided or one sided Both sides are scanned but saving the image is skipped for scan images judged to be from a blank page Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software without needing to scan the document again Character Line Emphasis Function If characters and lines in scanned images are not clearly visible you can use this function to adjust their thickness during scanning Start Scanning from the Operating Panel You can start scanning by launching CaptureOnTouch with the operating panel buttons By default Job No 1 is assigned to Scanning Shortcut which allows you to easily scan a document by just following the instructions on the screen Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document placed in the feeder is detected Sleep Mode The scanner is designed to save energy by automatically entering the sleep mode if 10 minutes elapse without scanning or another operation being performed Passport Scan Scans passports using the carrier sheet provided with the sc
99. scribed below Compact Design The scanner has a compact size of 291 mm 11 46 W x 175 mm 6 89 D x 182 mm 7 17 H when the document feed is removed Fast Document Feeding Documents can be scanned at a speed of up to 45 pages per minute when scanning one sided or two sided documents of A4 size at 200 dpi High Image Quality The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality USB 2 0 Interface The scanner supports Hi Speed USB 2 0 Color Grayscale Support Documents can be scanned in 24 bit color or 256 level grayscale Supports a Variety of Scanning Modes The scanner supports the following scanning modes depending on the document type e Single sided or double sided scanning with Skip Blank Page function e Continuous or single sheet feed Card Scan You can scan business or ID cards Paper Size Detection The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image even when storing a document of irregular size Auto Color Detection The scanner detects whether the scanned document is in color grayscale or black and white and saves the image accordingly Full Auto Mode A Full Auto Mode is provided in CaptureOnTouch and the scanner driver to allow scanning under automatically determined conditions Scanning conditions such as the color mode and pag
100. shape of the power plug varies by country and region Setup Disc Contents Install the following software necessary for using the scanner from the supplied Setup Disc e CaptureOnTouch This is a dedicated scanning application for this product e CapturePerfect 3 1 This is a scanning application for the DR series scanner e Scanner Driver This is the scanner driver for this product Third Party Software The following software applications are also included on the supplied Setup Disc For details on installing these applications refer to the Readme txt file e eCopy PDF Pro Office Nuance Communications PDF creation editing software important When scanning with third party software user the scanner driver of this scanner to configure scanning conditions For details on how to open the scanner driver refer to the manuals supplied with each software application After taking the scanner out of the box install the feed tray and remove the protective sheets Ss z 22 N Installing the Software System requirements To use the scanner your computer must satisfy the following system requirements Computer CPU Intel Core 2 Duo 1 66GHz or faster Memory 1 GB or more Hard disk 3 GB or more available space required for installation of all software USB interface Hi Speed USB2 0 Monitor Resolution of 1024 x 768 XGA or better recommended Optical drive Drive capable of reading DVDs Operating system
101. stment gt Image alignment gt Rotate Revert to origin Scan settings Output settings Skip blank page 02282014002308 p 5 To check the scanned image click the Finish button gt Color adjustment ves2as14 gt Image alignment gt Rotate Revert to origin To edit scan images see Operations for the scanned image edit window on p 42 Click the button to edit the output settings Setting the output See p 47 Click the Cancel button to discard the scanned image and return to the main window When the output has finished a popup window will be displayed If saving the scanned image a link to open the save destination folder will be displayed This completes the Standard Scanning Scan settings Output settings Detect automatically Save in Google Dri Skip blank page 02282014002308 p Process has been completed Open storage folder Desktop Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage folder link may not be displayed Scanning Shortcut Operations Save Scanning Shortcut gt Scan the document gt Output the scanned images By adding scanning shortcuts that combine frequently used document selections and outputs you can scan just by clicking the Scanning Shortcut panel Hint If a registered scanni
102. t a time Scanned images are saved in TIFF instead of JPEG format Problem 10 When documents are scanned with CapturePerfect while Color Mode is set to Detect automatically in the scanner driver documents detected as black and white are automatically saved in TIFF format even if the file type is specified as JPEG format This occurs because JPEG format does not support black and white binary format images If you want to save all images in JPEG format change the scanning Color Mode to either 24 bit Color or 256 level Gray Solutions 80 Multiple pages of scanned images cannot be saved to a single file e Depending on the file format multiple scanned image pages cannot be saved as a single file with CaptureOnTouch File type Processing for multiple pages BMP JPEG Scanned images are always saved one page per file PPTX Multi page images are always saved to a single file You can save multiple pages to a single file by clicking and selecting Save all pages as one file in the displayed dialog box TIFF PDF e When you select Scan Batch to File from the Scan menu in CapturePerfect a dialog box appears with a Multi Page Settings pull down that allows you to select Single Page If you select Single Page here each page of a multi page document is saved as a separate image file To save multiple pages to a single image file select Multi Page All Pages All of the placed documents have b
103. t is E Properties placed on the scanner in a skewed position it may hit the edges of the feeding area and be damaged Be careful to place the m document so that it is not skewed Hint e When scanning with the Long Document mode paper jam In Windows 8 1 8 it is registered at the following location detection may react slowly resulting in damage to the document Be careful to avoid paper jams e When scanning long documents make sure to set the feed selection lever to Bypass mode and scan the documents one at a time e When scanning large sized documents with the Long Document J mode scanning may be slower Errors also occur due to memory z PATCH i shortage and scanning may be disabled z AIET amp M PO RTANT Food amp Drink Scan PATCH T A4 n Games rive PATCH T LETTER Log on to Windows as an Administrator 2 Click CANON DR C240 USB and click Properties Scanner properties are displayed 30 CANON e Properties Events Maintenance Scanner events CaptureOn Touch Send to this application E CapturePerfect 3 1 m CaptureOn Touch E Disable device events 3 Click the Maintenance tab and then select a Long Document mode Select Long Document Mode 1000 mm or Long Document Mode 3000 mm depending on the length of the document e CANON Properties Events Maintenance Total Scanning 1000031 Current Rollers 1000031
104. t match the gt Image alignment document Aun To specify the document size color mode and other settings set the enm O desired scan condition by editing the scan mode panel Creating new Select document panels Click the New document button and a New document panel will be added Click to display the list of panel types The selected type of the panel is created Edit Select document panel paes oni a gt OOo o o O The Select document edit screen opens when you click the d i button in the Select document panel Click Rotate to display Click the Select document tab in the shortcuts editing window The scanned image can be rotated in 90 degrees to the left or the right The rotation can be adjusted according to the preview image Color mode aa 5 Information Display Area Dots per inh inne The information regarding the Select document and Select output Scanning Side Skip blank page z is displayed shed Rae eal Straightens with angle of fed documents Click the button and the Output Settings dialog will appear Rotate image to match Tenable Click the Scan more pages button to continue the scanning Use advanced settings dialog Elenabie Clicking the Cancel button will destroy the scanned images and es return to the top screen eee When clicking the Finish button the output processing will start After Icon it
105. t peaubaguccsbunaaetanees 68 Carner SHEGE srren oea e E 89 COPING CE pce oot AT A E es A A E A cee sseeesct eet 9 Control Panel siose s s oc RU eee anRe yee ier 21 COUET e E ee 76 Custom paper size sescicctcravercnndeinesnaridaanbecaudnnctuauawaumncemsotunetemaiads 57 D D ainmolniico p MEA 21 DOCUMENT gree acgeacessenss e EE 22 C eea see setae ade doses essa classe docsacntonideae ade tgmresudeoeaee 27 FONG cese ede cee Severino ence a mentee 28 Loading Method scecsccccessnves ce cicevascenestneviecowessceveseereeticeevereesenes 24 Double Feed Detection ccccecccssseceeeeeeseeeeeeeeeeeeeseeeeseeeesnens 31 F Feed 08 cee een ee eee ne eee ee eee ee eee 72 74 Flatbed scanner unit 101 ssstecucutostestunenesauplenten dadennesneraeastencteennnns 89 Flatbed scanner unit 201 siciccacincsonsesensancrociasanetesusdcessaemnduaxtaadind 89 91 ONO eae E E sla A aera cas 28 FONT ODI eeren ea e E S E S 73 l AN orc E E E A 7 Bundled software soosssssennsserrrrenrrrresrnrresrrrenrnrreernreeernrenne 7 J JOD NO GISDIAY sissucesctcscevececsesnseads an RE RaR 21 Job Select DURON sucascusiusrescdnuessaniis saaana eaaa 21 L Long Document Mode ceccceee eee eeeeeeeeceeeeeeeeeeeeeeaaeeeeeeeeenees 30 M Multi stream setting xii cecsissaavicntincs se cervennes ucnseet nnceesverentinnseeenenestioes 61 O Operating environment ccceeeeeeeeeeeeeeeeeaeneneeeeeeeeeeeseeeaeaeaaees 6 OUTDUE method sercar iian EEE 47
106. tart button on the scanner in this case the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button Hint In Windows 8 1 8 it is registered in the following location Alarms E Calculator E Calendar see Camera Desktop PATCH II LETTER PATCH T A4 PATCH T LETTER Health amp Fitness 3 User Manual Screen Descriptions 1 Place the document in the scanner There are two areas in the CaptureOnTouch main screen Scanning Shortcut and Standard Scanning 2 Click the select document panel for the document to be Use the gt lt at the top right of the main window to move between scanned from 1 Select document sections The selected Select document panel will be displayed in orange To Standard Seanning Scanningtshertent edit scan images see Select document settings on p 45 1 Select document Newdocument Standard Scanning lt Full auto Scan to Evernote Docu 1 Select daorument 0 ETAT EA ext s m G 4 D E E 1 Save to folder ZL j 2 Select output l e She Se a J PDF J PDF 4 Wa gt i 2 Select output i New output v 3 Save inivirosolt Ss Pant Send to application Seven Onelwe b 4 Save in SugarSync Save in Evernote Save in Dropbox Pictures Folder Save in Microsoft S Print ny oe ig
107. tion between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc ONE CANON PARK MELVILLE NY 11747 U S A Tel No 800 652 2666 RADIO INTERFERENCE REGULATIONS For 120 V models This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada REGLEMENT SUR LE BROUILLAGE RADIOELECTRIQUE For 120 V models Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 edict e par l Industrie Canada International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner CANON p J ELECTRONICS INC has determined that this nurg machine meets the ENERGY STAR Program guidelines for energy efficiency IVS The International ENE
108. tions may appear in the combined scanned image ah IMPORTANT A portion of the scanned image will be missing at the fold line 29 7 Place the document with the folded edge facing right and the top edge facing downward important Adjust the document guides to fit the width of the document Otherwise the image may scan as skewed or shifted Hint e The side of the folded document facing you will become the right side of the combined image e The maximum size for the combined image is A2 Use this method to scan A2 sized documents When scanning a folded document of a size other than the standard formats set Page Size on the scanner driver settings screen to Match original size See p 56 Setting the Long Document Mode Click the Start button and then click All Programs The length of documents that can be scanned with the scanner is Canon DR C240 and Canon imageFORMULA Utility normally 356 mm 14 but you can scan documents up to 3 000 mm imageFORMULA Utility starts 118 1 long by setting the scanner to the Long Document mode S Canon imageFORMULA Utility important By selecting the Long Document mode and setting the Page Size on the scanner driver settings screen to Auto detection documents of up to 3 000 mm 118 1 in length can be scanned Note the following when using the Long Document mode e When scanning in the Long Document mode if the documen
109. x is selected the main screen of CaptureOnTouch is not displayed when the Scanning Shortcut scanning is started by pressing the scanner s Start button However dialogs and error messages during scanning and the pop up screen when the scan is completed will be displayed When this setting is enabled the Enable additional scan and Edit after scanning check boxes on the Edit Scanning Shortcut settings screen are disabled Back Up Restore Use the Back Up and Restore buttons to back up the configuration file settings registered jobs etc of CaptureOnTouch and restore the settings from the backup data Back Up button Back up the settings of CaptureOnTouch to a backup file cot You can store the initial settings of CaptureOnTouch by performing a backup before you first use CaptureOnTouch Restore button Restore the settings from the backup file When using multiple computers you can back up the environmental settings of one computer and then perform a restore on the other computers so that all of the computers have the same settings Plugin Tab On the Plugin tab confirm the plugins that have been added to CaptureOnTouch 50 Environmental settings Basic settings Plugin Maintenance State Enable Enable Enable Enable Enable Enable Enable Enable Enable Enable Version 21 14 9221 1 0 41724 1 1 0 41724 1 2 17 14324 1 5 2014 1 0 41724 1 1 0 41724
110. y CaptureOnTouch cannot be restarted by pressing the start button on Flatoed Scanner Unit 101 after you end CaptureOnTouch About Setting up the Scanner Driver When functions of this scanner cannot be selected with the Flatbed Scanner Unit 101 settings dialog box click Option in the dialog box to open the scanner driver and make the required settings Dimensions 603 mm 23 74 363 mm 14 29 90 index A Auto POWE OUD cconeccsstotcetacncadicarsseennsiesqeuteestmssuseoccesmuaeceuuseuscoseesc 77 B Barcode IMOGUNS sisisi EEEa 89 BalCli SEPANAHON cevsseinssescenseassoeneencswcenandnserosersesiaiuieedeayeneneeci 61 65 Bundled SoftWare incite cadettesecnceh Seuxnccustgeccendiheaveastendadhances Seuxecouesancuen 5 Bypass MOJE ca eccyswwdyccetieed tuavsatorJscbeccoudcnctcosevdelcaeteedtuaveateedeaceiess 26 C Capture On LOUGI eseis 34 Environmental settings ccccccseceeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeaas 49 RESIA aara E 35 Scan by pressing the start button sessssssssssesnnreeessrn reenen 42 SNONCUL SOAN sesioen naa r sane Genddeias 38 Standard Scanning snceosesavevecialadecninseconawercuatanntansesneeesicvansctea 36 E a E eee sc ect eee 35 CapturePerfect cveevtisivsccurtaenvctanteiaruainetadaveruunconicmamoncueidouss 52 Card LG AGING MEMOR sssaaa EE 27 Care and cleaning seein cess sensndencdeceenre aa scsendeecceetame
111. yed when a paper jam is detected 2 Power Connector fl Connect the supplied AC adapter to this connector c displayed when a double feed is detected while scanning 3 Theft Prevention Hole Security Slot Fla Connect an anti theft key chain or the like C displayed for other errors Operating Panel CGM O HCH EESIN 1 Job No Indicator Displays the number of the job selected with the operating panel 2 Job Select Button This selects registered jobs Every time the button is pressed the Job No displayed in the Job No Indicator changes 21 Basic Operation Documents The scanner can scan documents ranging in size from business cards to LTR A4 The document sizes that this scanner can scan are shown below Plain Paper Size Width 50 8 mm to 216 mm 2 to 8 5 Length 54 mm to 356 mm 2 1 to 14 You can scan documents up to 3 000 mm 118 1 long by setting the scanner to the Long Document mode Paper thickness Normal feed 27 to 209 g m 7 to 56 Ib bond 0 04 mm to 0 25 mm 0 00157 to 0 00984 Non separation feed 27 to 255 g m 7 to 68 Ib bond 0 04 mm to 0 3 mm 0 00157 to 0 0118 Loading capacity A4 size or smaller 60 sheets 80g m 21 Ib bond Larger than A4 size 40 sheets 80g m 21 Ib bond Make sure stacks do not exceed 6 mm in height for either of the above important The documents to be scanned must satisfy certain c

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