Home

HP LaserJet 2300 Printer

1. 62 Opening the embedded Web server 62 Information tab ss 64 02 HRA ame DDK ERSBOR GRE KRG er tester RES wees 63 SCUINOS 140 S em eed Pema de poor E 63 Networking tab Le redescendre ee ae ae ee 63 TIVE TWAS ee E ec tose et sete ee at eh E ae ce ep he a de eg E 64 Using HP Web Jetadmin software 64 Using Printer Status and Alerts 65 Managing and configuring printer drivers 66 HP Web Jetadmin software plug in 66 Customization utility 67 Managing the print cartridge 68 APPIN CAMAS uk bo De Ae PE He tien dia AS RG Ee Rho ee ee 68 Non HP print cartridges 4441 bee be atin enim ean ae oe hi ek Re SAR 68 Print cartridge authentication 68 Print cartridge storage 68 Print cartridge life expectancy 69 Checking the supply level 0 0 0 cc eee eens 69 Cartridge low and cartridge out conditions 70 Configuring e mail alerts 0 0 eee eens 71 Checking the printer configuration 72 STU AN a are ee ee ch see ra E E ad Date E 72 C
2. 176 Declarations of conformity 178 Declaration of Conformity 178 Canadian DOC regulations 179 Regulatory and safety statements 180 Laser safety statement 180 LED safety statement 0 00 cece eee 180 Japanese VCCI statement 0 0 00 ccc eee eens 180 Korean EMI statement 0 0 cc ee eee eens 180 Laser statement for Finland 181 Index 6 Contents ENWW ENWW Printer basics Thank you for purchasing an HP LaserJet 2300 series printer If you have not done so see the getting started guide start provided with the printer for setup instructions Now that the printer is set up and ready to use take a few moments to familiarize yourself with the printer This section provides information about the following topics Printer configurations on page 8 Printer features on page 9 Printer software on page 11 Installing the printing system software on page 16 Uninstalling the software on page 21 Control panel on page 22 Interface ports on page 26 Printer configurations Note The HP LaserJet 2300 printer is available in six configurations as described below The illustrations in this guide are based on the
3. The timeout value in seconds before an idle TCP print data connection is automatically closed The default value is 270 seconds 0 disables the timeout There is no value to select OFF Select whether the IPX SPX protocol stack in Novell OM NetWare networks for example is enabled or disabled Select the frame type setting for your network auTO default Automatically sets and limits the frame type to sie first one detected For a an h Eene PEONO a frame e type selections include For a Token a network kony h frame type selections include T 2622 and 7 F AUTC For a Token Ring network only specify the NetWare Token GEF Ring Source Routing parameter auTO default The type of source routing required on the ok is automatically sensed All packets are sent without source routing and only packets from the same ang are received ALL ROUTES and SIHGLE F All packets are sent with source routing de and when the route is unknown There is no value to select For an Ethernet network only select whether the Apple Talk Cit protocol stack is enabled or disabled There is no value to select nF Select whether the DLC LLC protocol stack is enabled or IM disabled 158 B Control panel menus ENWW Item Values Explanation For configuration management specify whether the embedded Web server will accept communications using HTTPS Fee HTTP only or both HTTP and HTTPS urre
4. Draft or someone s name printed in the background of selected pages in a document If you are using Windows NT 4 0 Windows 2000 or Windows XP you must have administrator privileges to create watermarks To print a watermark on Windows computers all versions 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Effects tab select a watermark from the Watermarks drop down list To edit or create a watermark click Edit 3 Click OK To print a watermark on Macintosh computers Select Custom and specify the text that you want depending on your printer driver version Using printer driver features 49 Printing multiple pages on one sheet of paper You can print more than one document page on a single sheet of paper this is sometimes called 2 up 4 up or n up printing The pages will appear decreased in size and arranged on the sheet You can specify that up to 16 pages are to be printed on a single sheet This feature provides a cost effective and environmentally friendly way to print draft pages especially when combined with duplex printing see Printing on both sides duplexing on page 43 To print multiple pages on one side of a sheet of paper on Windows computers all versions 1 Open the printer driver see Changing the settings for a print job on page 47 On the Finishing tab select the number of Pages per sheet lf
5. hp LaserJet 2300 series printers use Copyright and License Copyright Hewlett Packard Company 2002 All Rights Reserved Except as allowed by copyright laws or herein reproduction adaptation or translation without prior written permission is prohibited A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell resell or otherwise distribute the hard copies and b place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide The information contained in this document is subject to change without notice Edition 2 5 2003 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated ENERGY STAR and the Energy Star logo are U S registered service marks of the United States Environmental Protection Agency HP UX Release 10 20 and HP UX Release 11 00 and later on all HP 9000 computers are Open Group UNIX products LaserWriter is a registered trademark of Apple Computer Inc Microsoft MS Windows Windows Windows NT and MS DOS are U S registered trademarks of Microsoft Corporation Netscape is a U S trademark of Netscape Communications Corporation T
6. Printing on envelopes on page 37 Printing on labels on page 39 Printing on transparencies on page 40 Printing on custom sized media or cardstock on page 41 Printing on letterhead prepunched or preprinted paper single sided on page 42 36 Chapter 2 Printing tasks ENWW Printing on envelopes You can print envelopes from tray 1 Tray 1 holds up to 10 envelopes and supports standard or custom sizes For printing on any size of envelope make sure to set the margins in your program at least 15 mm 0 6 inch from the edge of the envelope The printer might print at a slower speed when printing envelopes In addition printing performance depends on the construction of the envelope Always test a few sample envelopes before purchasing a large quantity For envelope specifications see Envelopes on page 139 WARNING Never use envelopes with coated linings exposed self stick adhesives or other synthetic materials These items can emit noxious fumes CAUTION Envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severely damage the printer To avoid jamming and possible printer damage never try to print on both sides of an envelope Before you load envelopes make that sure they are flat and not damaged or stuck together Do not use envelopes with pressure sensitive adhesive ENWW Printing on special media 37 38 Chapter 2 Printing t
7. PS or PCL font list on page 76 or for Macintosh computers the HP LaserJet Utility see HP LaserJet Utility on page 15 Supplies status page Use the supplies status page to obtain information about the print cartridge installed in the printer the amount of life left in the print cartridge and the number of pages and jobs that have been processed see Supplies status page on page 74 ENWW Printing special pages 87 Understanding printer messages Printer Me Le APRES on ne printer control panel display to es the omnes status of the printer such as Fregsessina dob or an error condition such as CLOSE FRONT DODE that needs attention diction capi pea messages on page 89 lists the most common messages that require attention or that might raise questions Messages are listed in alphabetical order first with numeric messages at the end of the list Using the printer online Help system This printer features an online Help system on the control panel that provides instructions for resolving most printer errors Certain control panel messages alternate with instructions about gaining access to the online Help system Whenever a message alternates with F ale press 7 press HELP button to view the help and use A UP button and W Down oie to reer ae the message To exit the online Help system press HELP button Resolving persistent messages Some messages for example requests to load a tray or a messag
8. Print a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and Readme files on the printer CD ROM or the flyer that came in the printer box or go to nitp www hp com support j2300 for help or more information 20 Chapter 1 Printer basics ENWW Uninstalling the software ENWW This section explains how to uninstall the printing system software To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 2300 Tools program group to select and remove any or all of the Windows HP printing system components Click Start and then click Programs Point to HP LaserJet 2300 and then click Tools Click Uninstaller Click Next select the HP printing system components you want to uninstall Click OK Follow the instructions on the computer screen to complete the uninstallation N OO OF FP N lt To remove software from Macintosh operating systems Drag the HP LaserJet folder and PPDs to the trash can Uninstalling the software 21 Control panel This section provides information about the control panel and its features Control panel layout on page 22 Using the printer Help system on page 25 Printing control panel menus on page 25 e Changing control panel settings on page 25 Control panel layout The control pane
9. Be careful not to touch the transfer roller the black rubber roller located underneath the print cartridge Skin oils on the roller can cause print quality problems 4 With a dry lint free cloth wipe any residue from the paper path area and the print cartridge cavity 5 Reinstall the print cartridge and close the top cover Note If the print cartridge is difficult to reinstall make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly in place 6 Plug in the power cable and turn the printer on 78 Chapter 3 Managing and maintaining the printer ENWW Cleaning the fuser ENWW Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs See Toner specks on page 104 To ensure optimum print quality HP recommends that you use the cleaning page every time that you replace the print cartridge or on an automatic interval that you can set up Ugo qu ee Re about 2 5 minutes to complete A message either 3E Or CLEBHIHE appears on the printer control panel display while the Gearing IS ne lace To run the cleaning page In order for the cleaning page to work properly print the page on copier grade paper not bond heavy or rough paper 1 If your printer model includes a duplexe
10. on page 134 Try installing a new HP print cartridge e Inthe printer driver change the type to match the type of paper you are printing See Printing by type and size of media on page 53 Print speed might be slower if you are using heavy media AQBbCe Vertical repetitive defects AQBbCc If marks repeatedly appear on the printed side of the page at even intervals AaBbCE o AQBbCc_ AaBbC The print cartridge might be damaged The circumference of the print cartridge drum is 94 mm 3 7 inches If a repetitive mark occurs every 94 mm 3 7 inches on the page install a new HP print cartridge e Internal parts might have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages e Inthe printer driver change the type setting to match the type of media you are printing See Printing by type and size of media on page 53 e The fusing assembly might be damaged Contact an HP approved service technician See Contacting HP on page 123 Misformed characters AGBP AaBLbCES f characters are improperly formed producing hollow images the paper might be too slick pea Try a different media type See Media specifications on page 134 AaBbCe If characters are improperly formed producing a wavy effect the laser scanner might need Do service If you need service contact an HP authorized dealer or service representative C
11. on page 134 for specific dimensions CAUTION Load only paper in the 250 sheet tray Other types of print media such as labels or transparencies can jam if you try to print on them from either the 250 sheet tray or the 500 sheet tray Tray 3 500 sheet tray paper sizes A 500 sheet tray can be purchased as an accessory if the printer did not come with a tray 3 It has settings for the following paper sizes e A4 e Letter See Loading tray 3 500 sheet tray on page 34 to change the paper size See Supported sizes of media on page 134 for specific dimensions CAUTION Load only paper in the 500 sheet tray Other types of print media such as labels or transparencies can jam if you try to print on them from either the 250 sheet tray or the 500 sheet tray 30 Chapter 2 Printing tasks ENWW Loading trays Loading tray 1 multipurpose tray Tray 1 holds up to 100 sheets of paper or up to 10 envelopes See the following sections for printing on special media preprinted material Printing on letterhead prepunched or preprinted paper single sided on page 42 envelopes Printing on envelopes on page 37 labels Printing on labels on page 39 To load tray 1 1 Open tray 1 by pulling the front cover down 2 Slide out the plastic tray extender If the media that is being loaded is longer than 229 mm 9 inches also flip open the additional tray extender Slide the paper width guides sli
12. vertical line spacing settings 150 lines on pages 104 streaks 104 voltage specifications 132 W warning messages See messages warnings setting 155 warranty extended 130 print cartridges 130 printer 129 wavy characters 105 pages 106 Web Access See embedded Web server Web Jetadmin See HP Web Jetadmin websites HP Support Pack 124 HP Web Jetadmin 64 links to other configuring from embedded Web server 64 links to other customizing 63 material safety data sheet MSDS 177 parts ordering 116 printer drivers 14 printing system software 16 returns 177 sample model scripts for UNIX 16 service agreements 124 support 123 weight media 134 printer 132 white pages 102 streaks 104 Wide A4 settings 149 width of printer 132 Index 191 192 Index Windows availability of software by operating system 13 changing printer driver defaults 48 changing settings for a print job 47 installing printing system software 16 sharing 17 supported operating systems 12 troubleshooting common problems 108 uninstalling software 21 WordPerfect for MS DOS entering escape characters 171 wrinkled pages 106 Z zone assigning printer to 18 ENWW in ve nt copyright 2002 Hewlett Packard Company http www hp com support 112300
13. Enter PCL Mode EC HA 0 Use previous PCL cursor position 1 Use current HP GL 2 pen position Enter HP GL 2 Mode EC B 0 Use previous HP GL 2 pen position 1 Use current PCL cursor position Font selection Symbol Sets Ec 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonly used in Turkey 579L Wingdings Font Primary Spacing Ec s P 0 fixed 1 proportional Primary Pitch Ec s H characters inch Set Pitch Mode Ec amp k S 0 10 4 12 elite 2 16 5 16 7 compressed Primary Height Ec s V points Primary Style Ec s S 0 upright solid 1 italic 4 condensed 5 condensed italic Primary Stroke Wt Ec s B 0 medium book or text 1 semi bold 3 bold 4 extra bold Typeface Ec s T Print a PCL font list to view the command for each Internal font 1 The preferred method is to use the primary pitch command ENWW Common PCL 5e printer commands 173 174 Appendix D Printer commands ENWW ENWW Regulatory information FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation
14. Printing a cover or different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document for example to print the first page of a document on letterhead paper and the rest on plain paper or to print a cover on card stock and the subsequent pages on plain paper This option might not be available in all printer drivers To print a cover or different first page for Windows 95 Window 98 Windows Me and Windows NT 4 0 computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 Onthe Paper tab select Use different paper for first page First Page Other Pages and Back Cover tabs appear The Back Cover tab is not available in the PS printer driver 3 Select the Size Source is and Type is for the first page and other pages The first page is the cover of the document The other pages are the interior pages of the document 4 Click OK To print a cover or different first page on Windows 2000 and Windows XP computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Paper Quality tab select Use Different Paper First Page Other Pages and Back Cover become active are no longer gray Select First Page select the Source is and Type is for the first page Select Other Pages and then select the Source is and Type is The first page is the cover of the document The ot
15. To change the printer s default settings see Changing default settings on page 48 Adding a blank page to the beginning of all print jobs job separator page This option allows you to add a blank page to the beginning of all print jobs This separates print jobs making each print job easier to find To add a blank page to the beginning of all print jobs in Windows 95 Windows 98 Windows Me and Windows NT 4 0 1 Click the Start button Point to Settings Click Printers Right click the HP LaserJet 2300 series printer icon Click Properties On the General tab click Separator Page Browse to find a separator page Any printable document can be used as a separator page Click OK to select a separator page Click OK to return to the General tab OO N OO oo A W N 10 Click OK to save your settings Using printer driver features 55 To add a blank page to the beginning of all print jobs in Windows 2000 and Windows XP Click the Start button Point to Settings Point to Printers Windows 2000 or Printers and Faxes Windows XP ss Right click the HP LaserJet 2300 series printer icon Click Properties On the Advanced tab click Separator Page Browse to find a separator page Any printable document can be used as a separator page Click OK to select a separator page Click OK to return to the Advanced tab OO N O oOo A W N 10 Click OK to save your settings Note The preceding procedures chang
16. e The DIMM might not be installed correctly repeat the installation procedure e Try another DIMM slot e The DIMM might be defective try a new DIMM ENWW Checking memory installation 167 Installing an HP Jetdirect ElO card 1 Turn the printer off and disconnect the power cord 2 Open the interface cable door by pressing on the release tabs and swinging the door outward Disconnect all interface cables 3 Locate the EIO slot Firmly insert the HP Jetdirect EIO card into the EIO slot Twist in the retaining screws Attach the appropriate network cable to the EIO card Reconnect the interface cable s and the power cord Reinstall the interface cable door Turn the printer on SX BA k uu Note Print a configuration page to check that the HP Jetdirect EIO card appears as an installed option See Configuration page on page 72 If this page does not print in your language see Printing special pages on page 87 When you print a configuration page an HP Jetdirect Configuration page that contains network configuration and status information will also print 168 Appendix C Printer memory and expansion ENWW Printer commands Note ENWW Most software programs do not require you to enter printer commands See your computer and software documentation to find the method for entering printer commands if needed PCL 5e HP GL 2 PJL PCL 5e printer c
17. menu to make sure that an HP LaserJet 2300 series printer is selected Clear any jams paying careful attention to the duplexer area See Clearing jams on page 97 Check the software s printer selection menu to make sure that it is using the correct port If the computer has more than one port make sure that the printer is attached to the correct one Disconnect the printer from the network and use a parallel or US B cable to attach it directly toa computer Reinstall the printing software Print a job that you know works Clear any stopped jobs from the print queue If no lights are on check the power cord connections Check the power switch Check the power source Check the control panel display for messages and lights to determine if the printer is indicating an error Note any message and see Interpreting control panel messages on page 89 ENWW Printing special pages Special pages within the memory of the printer can help you to diagnose and learn about problems with your printer e Configuration page The configuration page lists many of the current settings and properties of the printer For information about how to print the configuration page see Configuration page on page 72 If you have an EIO print server card installed a second page the Jetdirect page prints that lists all of the HP Jetdirect information Fontlist You can print a font list using the control panel see
18. printing list 76 selecting for PCL 171 settings 150 verifying installed 73 form lines settings 150 fraud hotline 124 fuser cleaning 79 modes See print modes fuser modes 152 fusing compatibility 137 temperature 141 G grain 137 graphics HP GL 2 commands 169 gray background on pages 104 H halo print quality problem 106 heavy paper fuser modes 152 printing 53 height of printer 132 held jobs control panel menu 144 deleting 58 printing 57 help control panel 25 88 customer support 123 printer driver 14 hollow images 105 HP fraud hotline 124 HP Instant Support link 64 HP Jetadmin See HP Web Jetadmin HP Jetdirect EIO card installing 168 ordering 119 HP Jetdirect embedded Web server See embedded Web server HP Jetdirect print servers HP Printer Status and Alerts 65 locating IP address 72 settings 157 HP LaserJet Utility for Macintosh 15 18 HP Printer Status and Alerts 65 HP Printing Supplies Returns and Recycling Program 176 HP SupportPack 124 130 Index 185 HP Web Jetadmin availability by operating system 13 checking toner level 70 configuring e mail alerts 71 plug in for managing and configuring printer drivers 66 HP GL 2 commands 169 HP UX sample model scripts 16 humidity specifications 133 I I O buffer overflow messages 92 ordering cards 119 O menu 157 IBM OS 2 availability of printer drivers by operating system 13 availability of software for 13 printer drivers 14 IEEE 1284B parallel port 26
19. skewed images 105 toner smearing 105 toner specks 104 vertical lines 104 wrinkled or creased 106 paper 3 by 5 cards 41 curled when exiting printer 83 custom sized 41 custom size 148 default size setting 148 fuser modes 152 guidelines for using 136 ordering 120 override Ad letter setting 149 postcards 41 printing by type and size 53 purchasing 28 sources 53 specifications 137 143 175 storage environment 138 tray selection 146 154 using recycled 177 See also media paper access plate 101 paper handling features 9 Paper Handling menu 146 paper jams See jams paper path cleaning 78 79 testing 161 paper sizes tray 1 29 tray 2 30 tray 3 30 paper trays See trays parallel communications settings 157 parallel connections description 26 error messages 92 installing printing system software after connection 20 parts numbers 118 viewing numbers from embedded Web server 63 password setting printer 18 password setting for network 63 Pause Resume button on control panel 23 PCL commands 169 control panel menu 150 font list 76 language features 9 printer drivers 14 operating systems supported 14 selecting fonts 171 setting as printer language 155 syntax 170 PCL 5e printer drivers availability by operating system 13 reason to use 14 PCL 6 printer drivers availability by operating system 13 reason to use 14 PDEs Macintosh 15 personalities not available for printer 89 settings 155 verifying installed 73 phone suppo
20. 31 6 Ib Electrical specifications HP LaserJet 2300dtn with 500 sheet tray 397 2 mm 15 6 inches 412 8 mm 16 2 inches 450 mm 17 7 inches 18 9 kg 41 6 Ib WARNING Power requirements are based on the country region where the printer is sold Do not convert operating voltages This can damage the printer and void the product warranty Electrical specifications Power requirements 110 volt models 220 volt models 110 to 127V 10 220 to 240V 10 50 60 Hz 3 Hz Minimum recommended circuit 5 0 amps capacity for typical product Power consumption Product model HP LaserJet 2300L HP LaserJet 2300 HP LaserJet 2300n HP LaserJet 2300d HP LaserJet 2300dn HP LaserJet 2300dtn 50 60 Hz 3 Hz 2 0 amps Average power consumption in watts Printing Printing 20 ppm 25 ppm 394 W 426 W 426 W 426 W 426 W 426 W PowerSave default activation time is 15 minutes Values are subject to change See htip www hp com support j2300 for current information 132 A Specifications Standby PowerSave Off 8 8 W 8 6 W OW 8 8 W 8 4 W OW 9 6 W 9 3 W OW 8 8 W 8 4 W OW 9 6 W 9 3 W OW 9 6 W 9 3 W OW ENWW Acoustic emissions Sound power level Declared Per ISO 9296 Printing Lada 6 6 bels A HP LaserJet 2300L at 20 ppm Printing Lwad 6 7 bels A all other models at 25 ppm Standby Inaudible all models Sound pressure level bystander position
21. HP LaserJet 2300 printer model unless otherwise stated To find out which HP LaserJet 2300 configuration you have look at the label on the front of the printer HP LaserJet 2300L The HP LaserJet 2300L printer prints letter size paper at speeds up to 20 pages per minute ppm or A4 size paper at up to 19 ppm It comes with a built in 250 sheet tray both parallel and universal serial bus USB ports and 32 megabytes MB of random access memory RAM The printer is expandable with one available enhanced input output EIO slot and two dual inline memory module DIMM slots for adding a network print server card fonts and memory HP LaserJet 2300 The HP LaserJet 2300 printer is the same as the HP LaserJet 2300L printer except that it prints at speeds up to 25 ppm with letter size paper and 24 ppm with A4 size paper HP LaserJet 2300d The HP LaserJet 2300d printer is the same as the HP LaserJet 2300 printer except that the printer comes with 48 MB of RAM and a built in duplexer for automatically printing on both sides of paper HP LaserJet 2300n The HP LaserJet 2300n printer is the same as the HP LaserJet 2300 printer except that it is designed for network users It comes with a full featured HP Jetdirect ElO print server card for connecting to a 10 100Base TX network and 48 MB of RAM HP LaserJet 2300dn The HP LaserJet 2300dn printer is the same as the HP LaserJet 2300n printer except that the printer comes with a built
22. Jetdirect 600n Ethernet 10Base T J3111A 10Base 2 and Local Talk internal print server e HP JetDirect 600 Ethernet 10Base T J3110A internal print server e HP Jetdirect Connectivity card for USB J4135A serial and LocalTalk connections Parallel cables 2 meter IEEE 1284 B cable C2950A 3 meter IEEE 1284 B cable C2951A USB cable 2 meter A to B cable C6518A Documentation Item Description or use Part number hp LaserJet 2300 series An additional copy of the CD ROM printers CD ROM containing software the use guide and Readme files e English German Dutch French Q2472 60102 Hebrew Spanish Italian Portuguese Finnish Swedish Norwegian e Arabic Czech C5 Danish English Q2472 60103 French Greek Hungarian Polish Russian Slovak Turkish e English Thai Korean Simplified Q2472 60104 Chinese Traditional Chinese hp LaserJet 2300 series You can download a copy of the start guide printers start guide from the Internet at http www hp com support Ij2300 hp LaserJet printer family A guide to using paper and other print 5963 7863 print media guide media with HP LaserJet printers English only To obtain the most current version of the media guide go to http www hp com support ljpaperguide ENWW Ordering parts accessories and supplies 119 Printing supplies For more information about media supplies go to http www hp com go ljsupplies Item Description or use Part number Print cartridge HP Smart Prin
23. Make sure that the printer READY e If no lights are on check the power cord connections Check the light is on power switch Check the power source by plugging into another outlet e f other lights are on note the message in the control panel display and go to Interpreting control panel messages on page 89 Print a short document from a elf the page does not print check the cable connection between the software application to verify that printer and computer Make sure that you are using the proper the computer and printer are cable connected and are e Check the print queue or the print spooler the print monitor on a communicating correctly Macintosh computer to see if the printer has been paused e Verify that you have installed the HP LaserJet 2300 series printer driver e Check the software application to make sure that you are using an HP LaserJet 2300 series printer driver and port e If the page is interrupted during printing go to Troubleshooting general printing problems on page 83 Printing special pages on page 87 Troubleshooting general printing problems on page 83 Troubleshooting network printing problems on page 107 Troubleshooting common Windows problems on page 108 Troubleshooting common Macintosh problems on page 109 Troubleshooting common PostScript problems on page 114 If the problem persists check these troubleshooting sections 82 Chapter 4 Problem solving
24. O Ec amp 2 E Ec amp 2 F Ec amp a L Ec amp a M Ec amp k H Ec amp 2 C Ec amp 2 D Ec amp 2 L Ec amp a R Ec p Y Ec amp a V Options n a 1 to 999 0 prints or ejects current page 1 tray 2 2 manual feed paper 3 manual feed envelope 4 tray 1 5 tray 3 7 auto select 1 Executive 2 Letter 3 Legal 4 A5 5 A4 6 B5 JIS 8 8 5X 13 9 B5 ISO 71 Postcard single size 72 Postcard round trip 80 Monarch 81 Commercial 10 90 DL 91 International C5 100 B5 101 Custom 0 Portrait 1 Landscape 2 Reverse Portrait 3 Reverse Landscape number of lines number of lines from top margin column number column number from left margin 1 120 inch increments compresses print horizontally 1 48 inch increments compresses print vertically lines per inch 1 2 3 4 5 6 12 16 24 48 0 disable 1 enable row number dot number 300 dots 1 inch decipoint number 720 decipoints 1 inch ENWW Function Command Options Horizontal Position Ec amp a C column number Columns Horizontal Position Dots Ec p X dot number 300 dots 1 Inch Horizontal Position Ec amp a H decipoint number 720 decipoints 1 inch Decipoints Programming hints End of Line Wrap Ec amp s C 0 Enable 1 Disable Display Functions On EcY n a Display Functions Off EcZ n a Language selection
25. This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between the equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the authority of the user to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC Rules FCC regulations 175 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption P
26. Turns PowerSave mode on or off PowerSave mode does CM the following e minimizes the amount of power consumed by the printer when it is idle e reduces wear on electronic components in the printer turns off the display backlight but display is still readable The printer automatically comes out of PowerSave mode when you send a print job press a printer control panel button open a tray or open the top cover You can set how long the printer remains idle before it enters PowerSave mode See FSHERERLE TIME on page 154 160 B Control panel menus ENWW Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print quality issues The following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it ltem Values There is no value to select Explanation Press SELECT button to generate a list of the 50 most recent entries in the event log The printed event log shows error number page count error code and description or personality There is no value to select Press SELECT button to scroll through the contents of the event log at the printer control panel and shows the 50 most recent events Use A UP button or W Down button to scroll through the event log contents POPER ETH TEST There is no value to select Generates a test page that is useful for testi
27. according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation LED safety statement The infrared port on the front panel of this printer is classified as a Class 1 LED Light Emitting Diode device according to International Standard IEC 60825 1 EN 60825 1 This device is not considered harmful but the following precautions are recommended Ifthe printer requires service contact an authorized HP service center Do not attempt to make any adjustments of the printer Avoid direct eye exposure to the infrared LED beam Be aware that the beam is invisible light and cannot be seen Do not attempt to view the infrared LED beam with any type of optical device Japanese VCCI statement COR Tas Se Se lees CC Cl OEE RS OS AB TR Cd OR SERCH EC E E HKL TIES ORS VA PTL Va VSI GEL T He Net SES IRC d FMS Ed I RL GHEE ChE CEL ORY fave CREM Korean EMI statement AFSAR QUE Bae 2171 ol 277 HBSESE Arpada E T 0 JEA FARSE BE GE HEE Ueu H 180 Appendix E Regulatory information ENWW ENWW Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 L
28. and hold 57 storing envelopes 140 media 138 print cartridges 68 streaks vertical 104 Sun Solaris sample model scripts 16 supplies checking levels 18 error messages 91 ordering 116 ordering from embedded Web server 64 status 69 74 status from embedded Web server 63 support 123 agreements 124 availability 123 fraud hotline 124 HP SupportPack 124 linking to from embedded Web server 64 maintenance agreements 127 phone numbers 123 service agreements 124 service information form 126 telephone 123 websites 123 supported operating systems 12 SupportPack 124 130 symbol sets selecting 150 System Setup menu 154 T TCP IP setting 157 technical support See support telephone support See support temperatures fusing 141 operating storage and standby 133 testing paper path 161 text printed wrong garbled or incomplete 85 thin characters 102 three hole punched paper fuser modes 152 printing on 42 timeouts I O settings 157 PowerSave mode 132 toner cleaning from clothes or hands 98 consumption 176 density setting 153 EconoMode 153 loose on pages 105 low 70 155 not adhering to paper 136 out 70 155 scatter outline 106 smearing on page 105 specks on pages 104 status 69 74 toner cartridges See print cartridges top output bin jams 100 locating 35 ENWW transparencies fuser modes 152 ordering 122 printing on 40 specifications 141 supported sizes and types 134 tray 1 capacities 134 custom size
29. aod aos ed bao oe beak od bee eee 145 Paper Handling Menu 2 6 eee eee eens 146 Configure Device M NU 1 eee eens 148 Printing submenu 1 6 eee eee ees 148 PCL SUOMEN oprea A ce ch eee ude pate asso shen ees 150 Print Quality submenu aaan nnna eee eee 151 System Setup submenu 2 eens 154 VO SUBMENU 5 do sine raddai ee does bande eed ur deed 157 Resets SUDM NES 265 ee d esse cod Feat ee eee ee eee ee 160 ENWW Contents 5 Diagnostics menu 0 161 Device NB PES 4 245 ed ve nee eens as 161 Appendix C Printer memory and expansion Printer TMM TONY ss es sa bia aus en de he yh mee a eater ae 164 Stalling SAONE a EREEREER hoe ent ee ee 165 Checking memory installation 167 Installing an HP Jetdirect EIO card 168 Appendix D Printer commands Understanding PCL printer command syntax 170 Combining escape sequences 170 Entering escape characters 171 Selecting PCL 5e fonts 2 171 Common PCL 5e printer commands 172 Appendix E Regulatory information FEC VequlatOhe es ss ecuws coed Gan yekus eeacew und ay deneeneesbaursene aes 175 Environmental product stewardship program
30. best to change these settings in the printer driver if applicable The following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation SET REGISTRATION There is no value Shifts the margin alignment to center the image on the to select page from top to bottom and left to right You can also align the image that is printed on the front with the image that is printed on the back PRINT TEST PAGE There is no value Prints a test page to show the current registration to select settings Selects the tray for which you want to print the test page 25 to TE 8 Sets the registration for the specified tray where i is the number of the tray A selection appears for each tray that is installed and registration must be set for each ines 1 SHIFT Registration of the image on the paper from de to cide as the paper lies in the tray For duplexing this side is the second side back of the paper 2 SHIFT Registration of the image on the paper from side to ide as the paper lies in the tray for the first side front of a duplexed page This item appears only if the printer includes a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and Si LaserJet 2300dtn printer and L FLE is GM see CUPELE on page 148 Set the Y SHIFT Registration of the image on the paper fr
31. card on page 168 163 Printer memory Note The printer comes with one dual inline memory module DIMM already installed in the right most slot position on the formatter labeled Boot DIMM Only There are two additional DIMM slots for upgrading with e more printer memory DIMMs are available in 8 16 32 64 and 128 MB for a maximum of 288 MB for the HP LaserJet 2300L and HP LaserJet 2300 printers and a maximum of 304 MB for the HP LaserJet 2300d HP LaserJet 2300n HP LaserJet 2300dn and HP LaserJet 2300dtn printers e DIMM based accessory fonts macros and patterns e other DIMM based printer languages and printer options For ordering information see Ordering parts accessories and supplies on page 116 Single inline memory modules SIMMs used in previous HP LaserJet printers are not compatible with the printer You might want to add more memory to the printer if you often print complex graphics print PostScript PS documents or use many downloaded fonts Added memory also gives you more flexibility in Supporting job storage features such as quick copying The printer has one EIO slot for expanding the printer capability with a mass storage device such as an optional hard disk for storing forms and fonts and for certain job storage functions The EIO slot is also used for adding a network card or a connectivity card for serial USB or Apple Talk To find out how much memory is installed in the printe
32. count by paper size Shows the installation date and last use date for this print cartridge Lists the website for information about returning used HP print cartridges Checking the printer configuration 75 PS or PCL font list Use the font lists to see which fonts are currently installed in the printer The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM To print a PS or PCL font list 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to INFORMATION and then press SELECT button 3 Use A UP button or W Down button to scroll to PEINT PS FONT LIST or PRINT PEL FONT LIST and then press SELECT button The PS font list shows the PS fonts installed and gives a sample of those fonts The following information can be found on the PCL font list e Font gives the font names and samples e Pitch Point indicates the pitch and point size of the font e Escape Sequence a PCL 5e programming command is used to select the designated font See the legend at the bottom of the font list page Note For information about using printer commands to select a font with MS DOS programs see Selecting PCL 5e fonts on page 171 e Font is the number used to select fonts at the printer control panel not in the program Do not confuse the font with the font ID described below The number indicates the DIMM slot where the font i
33. cover and remove the print cartridge Open the rear output bin Note It is necessary to open the top cover in order to release the rear output gearing and remove the media easily 2 Ifthe media is visible from the rear output opening carefully use both hands to pull the leading edge out of the printer Carefully remove the rest of the jammed media from the printer 3 Ifthe paper is almost completely visible from the top output bin pull the remaining paper carefully out of the printer If the leading edge is not visible or barely visible in the print cartridge area open the rear output bin all the way To do this push the bin door slightly forward and use your finger to disengage the grill at the base Turn the jam clearing wheel to move the media out of the printer 4 Reinstall the print cartridge Close the top cover and the rear output bin Note If the print cartridge is difficult to reinstall make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly in place If the ATTENTION light does not go out jammed media remains inside the printer Check the paper feed and rear output areas for jams For printers that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer check the duplexer area 100 Chapter 4 Problem solving ENWW Duplexer area This procedure applies only to p
34. ee eee wend tee nc 26 2 Printing tasks Purchasing paper and other media 28 Media input OPLIONS 2 sce cw on eeee cebu d 6h owed we eed ee eee HE ee wa ee 29 Tray T meda SIZCS ss LR a ee one me ane do dodo cou 29 Tray 2 250 sheet tray paper sizes 30 Tray 3 500 sheet tray paper sizes 30 LIOACINC WAYS meer E we ARN E eh en Pee Be aD Bh nos 31 Loading tray 1 multipurpose tray 31 Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position 32 Loading tray 3 500 sheet tray 34 Media output options 35 Printing on special media 36 Printing on envelopes 37 Printing on bels 2 02 5 ire usine ee oedaaetas 39 Printing on transparencies 40 Printing on custom sized media or cardstock 41 Printing on letterhead prepunched or preprinted paper single sided 42 Printing on both sides duplexing 43 Canceling a print joD s ie s assats aei se oeerte os a Chae ee centres nt 46 Using the printer driver 47 Changing the settings for a
35. follow the instructions in Print cartridge area on page 98 It is easier to remove paper from the print cartridge area than from the paper feed area 1 2 Slide out tray 2 or tray 3 to expose the jam Remove any misfed paper by pulling it out by the visible edge Make sure that all of the paper is aligned in the tray see Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position on page 32 If tray 3 is installed remove any misfed paper and make sure that all of the paper is aligned in that tray If the paper is jammed in the paper feed area and cannot be accessed from the print cartridge area grasp the paper and carefully pull it free from the printer For tray 2 push the paper down to lock the metal paper lift plate into place For both trays slide the tray back into the printer To reset the printer and continue printing open the top cover all the way and then close it Note If the ATTENTION light does not go out jammed media remains inside the printer Check the paper feed and rear output areas for jams For printers that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer check the duplexer area Clearing jams 99 Output areas Jams in this area might result in loose toner on the page If you get any toner on your clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Open the top
36. image fuser error 93 image quality See print quality images dark 102 dropouts 104 examples of defects 103 faded or light 104 gray background 104 loose toner 105 misformed characters 105 random repetition 106 repetitive defects 105 skewed 105 toner scatter outline 106 toner smear 105 toner specks 104 vertical lines 104 index cards printing 41 Information menu 145 Information tab in embedded Web server 63 ink cartridges See print cartridges input trays See trays installed personalities and options 73 installing HP Jetdirect EIO card 168 Macintosh printing system software 18 PPDs 18 printer memory 165 printing system software after parallel or USB cable has been connected 20 printing system software for Macintosh direct connections 19 printing system software for networks 17 printing system software for Windows direct connections 16 insufficient memory 91 interface ports 26 IP address for HP Jetdirect print server 72 IP printing configuring 18 IPX SPX setting 158 J jams common causes and locations 97 duplexer 101 output areas 100 print cartridge area 98 recovery settings 156 tray 2 250 sheet 99 tray 3 500 sheet 99 Japanese VCCI statement 180 Jetadmin See HP Web Jetadmin Jetdirect See HP Jetdirect EIO card HP Jetdirect print servers jobs deleting held 58 deleting private 59 printing private 58 proofing and holding 57 jobs See print jobs K keys on control panel See control panel buttons Korean EMI
37. in the program or printer driver Program and printer driver settings override control panel settings Internal fonts Permanent soft fonts This option is available only fit iti is installed SLOT 1 2 or 3 Fonts stored in one of the three DIMM ie This ae is available only if it is installed The printer assigns a number to each font and lists the numbers on the PCL Font List The font number appears in the Font column of the printout Selects the font pitch This item might not appear depending on the font selected Selects the font point size This appears only if a font with a scalable point size is selected as the default font Selects any one of several available symbol sets at the printer control panel A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters 150 B Control panel menus encountered in backward compatible PCL jobs pure text no job control Some environments such as UNIX indicate a new line using only the line feed control code This option allows you to append the required carriage return to each line feed ENWW Print Quality submenu Some items on this menu are available in the program or printer driver if the appropriate driver is installed Program and printer driver settings override control panel settings For more information see Using the printer driver on page 47 In general it is
38. its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to a new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the durat
39. languages Note If an HP Jetdirect print server is installed an HP Jetdirect configuration page prints as well The IP address of the HP Jetdirect print server appears on this page To print a configuration page at the control panel 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to INFGRMATION and then press w SELECT button 3 Use A UP button or W DOWN button to scroll to PRINT CONFIGURATION and then press Y SELECT button An example of the configuration page follows The content of the configuration page varies depending on the options currently installed in the printer 72 Chapter 3 Managing and maintaining the printer ENWW Note You can also obtain configuration information in the embedded Web server For details see Using the embedded Web server on page 62 1 Printer Information 2 Event Log 3 Installed Personalities and Options 4 Memory 5 Security 6 Paper Trays and Options ENWW Lists the model serial number page counts and other information for the printer Lists the number of entries in the event log the maximum number of entries viewable and the last three entries Lists all printer languages that are installed such as PS and PCL and lists options that are installed in each DIMM slot and EIO slot Lists printer memory PCL Driver Work Space DWS and resource saving information Lists the status of the printer control panel
40. lock control panel password and disk drive if one is installed in the printer Lists the size settings for all trays and lists optional paper handling accessories that are installed Checking the printer configuration 73 Supplies status page Use the supplies status page to obtain information about the print cartridge installed in the printer the amount of life left in the print cartridge and the number of pages and jobs that have been processed Note You can also obtain supplies status information in the embedded Web server For details see Using the embedded Web server on page 62 To print a supplies status page at the control panel 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to INFORMATION and then press SELECT button 3 Use A UP button or W DOWN button to scroll to FEINT SUPPLIES STATUS Fa and then press SELECT button 74 Chapter 3 Managing and maintaining the printer ENWW 1 Supplies website 2 Cartridge information 3 Printing statistics 4 Manufacture Information 5 Recycling website ENWW Lists the local website for ordering supplies through the Internet Provides information about the estimated number of pages remaining for the amount of toner left in the cartridge status of the toner supply and print cartridge serial number Lists statistics about total number of pages and jobs processed using this print cartridge and page
41. networking Enhanced memory and memory expansion Energy savings Economical printing 10 Chapter 1 Printer basics The printer includes a bidirectional ECP type B parallel port IEEE 1284 compliant and a USB port compatible with 1 1 and 2 0 low and full speed certified devices The printer has an EIO slot for HP Jetdirect EIO print servers so that you can connect quickly and easily The HP LaserJet 2300 series printers come with either 32 MB or 48 MB of memory and can be expanded to 288 or 304 MB respectively with available memory DIMM slots Most documents can be printed using the standard amount of printer memory The printer automatically conserves electricity by reducing power consumption when it is not printing As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency N up printing and two sided printing with the built in duplexer save paper the built in duplexer is included only with the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300ditn printer Printing in EconoMode saves toner ENWW Printer software The printer comes with helpful software including printer drivers and optional software For easy printer setup and access to the full range of printer features HP recommends that you install the software provided Check the installation notes and Readme files on the printer CD ROM for additional s
42. on and the READY light is on The printer is plugged intoa Unplug the power cord from the power strip power strip and not and plug it into another electrical outlet receiving enough power Wrong input output setting Click Start click Settings and then click Printers Right click the HP LaserJet 2300 printer driver and select Properties Click Details and then Port Settings Click to clear the check mark from the Check Port State before Printing box Click OK Click Spool Setting and then click Print Directly to Printer Click OK Error message Close all other applications restart Windows General Protection Fault and try again Exception OE Select a different printer driver If the Spool32 HP LaserJet 2300 series PCL 6 driver is selected switch to a PCL 5e or PS printer driver You can usually do this from a software program Illegal Operation Delete all temp files from the Temp subdirectory You can determine the name of the directory by editing the Autoexec bat file and looking for the statement Set Temp The name after this statement is the temp directory It is usually C temp by default but can be redefined Refer to the Microsoft Windows documentation that came with your computer for further information about Windows error messages 108 Chapter 4 Problem solving ENWW Troubleshooting common Macintosh problems Choose the item that best describes the problem problems in the Ch
43. print job 47 Changing default settings 48 Using printer driver features 49 Printing watermarks es ss done rar nds coins t Nne danne ninni 49 Printing multiple pages on one sheet of paper 50 Setting a custom paper size 50 Using EconoMode draft printing 51 Choosing print quality settings 51 Using reduce enlarge options 52 Contents 3 Selecting a paper source 52 Printing by type and size of media 53 Printing a cover or different first page 54 Adding a blank page or back cover to the end of a print job 55 Adding a blank page to the beginning of all print jobs job separator page 55 Using job storage features 57 Proofing and holding a job 57 Deleting a hell ss sag oss Dis ea ee cuite 0 58 Printing a private job 2 58 Deleting a private job 45e D hbo te iii Obes ade ee d esse 59 3 Managing and maintaining the printer Using the embedded Web server
44. printer cable and reconnect it Try a print job that you know works If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new cable Disconnect the printer from the network and use a parallel or USB cable to attach it directly to a computer Print a job that you know works Check the software s printer selection menu to make sure that an HP LaserJet 2300 series printer is selected Try printing a job from another program Troubleshooting general printing problems 85 Symptom The printer does not respond when you select Print in the software 86 Chapter 4 Problem solving Possible cause The printer is out of paper The printer might be in manual feed mode The cable between the computer and the printer is not connected properly The printer cable is defective The wrong printer was selected in the software There might be a jam The software for the printer is not configured for the printer port The printer is on a network and is not receiving a signal The printer is not receiving power The printer is malfunctioning Solution Add paper Change the printer from manual feed mode see HEHUSL FEED on page 149 Disconnect and reconnect the cable If possible attach the cable to another computer and print a job that you know works You might also try using a different cable Check the software printer selection
45. sent to the parallel port 1 Check for a loose cable connection and be sure to use a high quality cable Some non HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE 1284 specification See Ordering parts accessories and supplies on page 116 2 This error can occur if the driver you are using is not IEEE 1284 compliant For best results use an HP driver that came with the printer See Printer software on page 11 3 Press SELECT button to clear the error message The job will not be printed 4 Ifthe message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with Too much data was sent to the serial port Press SELECT button to clear the error message The job will not be printed Too much data was sent to the USB port Press SELECT button to clear the error message The job will not be printed alternates with The connection has been broken between the printer and the EIO card in the specified slot 3 Press SELECT button to clear the error message and continue printing alternates with 92 Chapter 4 Problem solving A temporary printing error occurred 1 Press v SELECT button The page containing the error automatically reprints if jam recovery is enabled 2 Turn the printer power off and then turn the printer power on 3
46. settings 148 loading 31 media sizes and types 29 opening 31 printing from 154 registration settings 151 setting size 146 See also trays tray 2 250 sheet capacity 135 jams 99 loading media 32 media sizes and types 135 ordering 118 paper not pulling from 83 paper type settings 53 printing from 154 registration settings 151 See also trays 26 tray 3 500 sheet Capacity 135 custom size settings 148 jams 99 loading media 34 media sizes and types 135 ordering 118 paper not pulling from 83 paper type settings 53 printing from 154 registration settings 151 See also trays trays custom size settings 148 feeding modes 53 jams 99 registration settings 151 selecting 154 selecting by type and size 53 wrong one used 83 troubleshooting checklist 82 control panel lights 88 error messages 88 Macintosh problems 109 media problems 136 network printing problems 107 print quality problems 102 printer messages 88 printing problems 83 PS PostScript problems 114 Windows problems 108 two sided printing See duplexing types media printing by 53 unexpected 93 ENWW U unexpected 93 size 93 type 93 uninstalling software Macintosh 21 Windows 21 UNIX availability of software for 13 carriage return settings 150 sample model scripts 16 up button on control panel 23 upgrading memory 164 USB installing printing system software after connection 20 ordering cards 119 port 26 V VCCI statement for Japan 180 vector graphics 169
47. that is highlighted on the graphical display Y Down e Navigates to the next item in the list or decreases the value of items that are numerical in nature CANCEL JOB e Cancels the current print job in process and expels all active pages ENWW from the paper path The time that it takes to cancel the job depends on the size of the print job Press the button only once Note The control panel lights cycle while the print job is cleared from both the printer and the computer and then return to the ready state READY light on Control panel 23 Control panel lights 24 Chapter 1 Printer basics Light READY DATA ATTENTION State On Off Blinking On Off Blinking On Off Blinking Indication The printer is online and ready to accept data to print The printer cannot accept data because it is offline paused or has experienced an error The printer is going offline The printer stops processing the current print job and expels all active pages from the paper path The printer has data to print but is waiting to receive all of the data The printer has no data to print The printer is processing or printing the data The printer has experienced a problem Note the message on the control panel display and then turn the printer off and then on again See Interpreting control panel messages on page 89 for help in resolving problems The printer is functioning without error Action is requi
48. that the correct zone is selected in the AppleTalk Zones box in the Chooser Reinstall the printer software Select an alternate PPD see Selecting an alternate PostScript Printer Description PPD on page 113 Troubleshooting common Macintosh problems 109 Symptom Printing errors print job was not sent to the printer that you wanted You cannot use the computer while the printer is printing An encapsulated PostScript EPS file does not print with the correct fonts Your document is not printing with New York Geneva or Monaco fonts 110 Chapter 4 Problem solving Possible cause Another printer with the same or similar name might have received your print job Background Printing has not been selected This problem occurs with some software programs Solution Check the AppleTalk name of the printer displayed on the configuration page Make sure that the cables are connected correctly that the printer is on and that the READY light is on LaserWriter 8 3 Turn Background Printing on in the Chooser Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer LaserWriter 8 4 and later Turn Background Printing on by selecting File Print Desktop and Background Printing Try downloading the fonts contained in the EPS file to the printer before printing Send the file in ASCII for
49. the same paper size and type and the message will continue to appear ENWW Message Description The system detected a different type of media from the type specified for the tray in the paper path coming from tray x Recommended action 1 Verify that the correct media is loaded in the tray 2 Check the driver settings to make sure that the expected media type is selected press 7 3 Checkthe media type settings on the printer control panel to make sure that the printer is set for the media type that is in the tray 4 Refer to the printer software online Help for more information The printer did not detect the type Press SELECT button to CTYPE CSTE and size of media requested The accept the values in the message ee wilh message shows the most likely type or use A UP button and W and size available and the tray in DOWN button to scroll through the peress M V which they are available available choices ppg y An error has occurred in one or 1 Turn the printer power off and more of the printer s supplies then turn the printer power on to 9 Values of and are listed clear the message below 2 Ifthe message persists contact nang an HP authorized service or 00 memory is defective support provider see 01 memory is missing Contacting HP on page 123 00 black print cartridge A jam has occurred in the specified Remove jammed media from the location specified lo
50. the USB port on the printer and the USB port on the computer Use a standard 2 meter USB cable See Interface ports on page 26 for an illustration Close all software programs that are open or running Insert the printer CD ROM into the CD ROM drive and run the installer The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer lt language gt folder of the Starter CD ROM where lt language gt is your language preference Follow the instructions on the computer screen Restart the computer For Mac OS X From HD Applications Utilities Print Center start the Print Center If the printer does not set up automatically do the following a Click Add Printer b From within the printer list select USB as the connection type c Select the printer and then click Add in the lower left corner For Mac OS 8 6 to 9 2 x a From HD Applications Utilities open the Apple Desktop Printer Utility b Double click Printer USB c Next to USB Printer Selection click Change d Select the printer click Auto Setup and then click Create e On the Printing menu click Set Default Printer 7 Printa page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or Readme files o
51. the controls can be deployed from a single computer Two methods are available e HP Web Jetadmin software plug in customization utility Regardless of the configuration method that is used one configuration can be shared by all printer drivers for a given printer model with one pass through either the plug in or the utility The single configuration provides support for multiple operating systems printer driver languages and localized language versions A single configuration file is associated with all supported drivers and can be modified by using either the plug in or the utility HP Web Jetadmin software plug in A driver management and configuration plug in is available for the HP Web Jetadmin software You can use the plug in to configure the printer drivers before installation and deployment This method for managing and controlling printer drivers provides a complete end to end solution that you can use to set up and configure the printer the print path queue and the client computers or workstations The following activities are included in the workflow e Discover and configure the printer s e Discover and configure the print path on the server s You can have multiple servers configured in a batch or multiple printers of the same model type using a single server e Obtain the printer driver s You can install multiple drivers for each print queue that is connected to a server in environments that support multi
52. the correct PIN is entered There is no value to select Prints the selected job A prompt that appears for jobs that were assigned a personal identification number PIN in the printer driver You must enter the PIN to print the job Allows you to select the number of copies that you want to print i Zee Prints the requested number of copies of the job There is no value to select Deletes the selected job from the printer A prompt that appears for jobs that were assigned a PIN in the printer driver You must enter the PIN to delete the job 144 B Control panel menus ENWW Information menu ENWW The Information menu contains printer information pages that give details about the printer and its configuration Scroll to the information page that you want and press SELECT button Item Explanation The menu map shows the layout and current settings of the printer control panel menu items For more information see Menu map on page 72 The configuration page shows the current printer configuration If an HP Jetdirect print server is installed an HP Jetdirect configuration page will print out as well For more information see Configuration page on page 72 The supplies status page shows the levels of the supplies for the printer calculation of the number of pages remaining and cartridge usage information This page is available only if you are using genuine HP s
53. to the Internet see the support flyer that came in the printer box for information about obtaining the most recent software 12 Chapter 1 Printer basics ENWW The following table lists the available software for your printer software Windows Windows Windows macos Lux os Windows Installer X X X PCL 6 X X X PCL 5e X X X PostScript emulation x x x HP Web Jetadmin X X X Macintosh Installer X Macintosh PostScript X Printer Description PPD files IBM drivers x Model scripts X Available only on the World Wide Web ENWW Printer software 13 Note Note Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer by using a printer language Check the installation notes and Readme files on the printer CD ROM for additional software and languages The following printer drivers are included with the printer The most recent drivers are available at http www hp com support 12300 Depending on the configuration of Windows based computers the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers Operating system PCL6 PCL5e PS PPDs Windows 95 98 Me X X X X Windows NT 4 0 X X x X Windows 2000 XP X X X X Mac OS X X 1 PostScript Printer Description files You can obtain Model Scripts for UNIX and Linux by downloading th
54. toner density is set to 3 and 0er Is o a are ae default settings For details about these settings see the description of OAOQDE and TOMER DEHSITY in Print Quality submenu on page 151 At any time you can verify life expectancy by checking the supply level as described in Checking the supply level on page 69 Checking the supply level You can check the supply toner level using the printer control panel the embedded Web server printer software or HP Web Jetadmin To check the supply level using the control panel 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to HFEFHATIOH and then press SELECT 3 Use A UP button or W DOWN button to scroll to PRINT SUPPLIES STATUS PAGE and then press SELECT button See Supplies status page on page 74 ict inoemalion about the supplies status page To check the supply level using the embedded Web server 1 In your Web browser enter the IP address for the printer home page This takes you to the printer status page See Opening the embedded Web server on page 62 2 On the left side of the screen click Supplies Status This takes you to the supplies status page which provides supply level information See Supplies status page on page 74 for information about the supplies status page To check the supply level using the printer software Three things are required to use this feature e The Prin
55. tray 3 make sure that the leading edge of the paper stack is even An uneven edge can prevent the lift plate from rising Open the rear output bin to allow the paper to exit in a straight path through the printer Turn over the paper that you are printing on Reduce the fusing temperature to reduce the curling see FUSER ODES on page 152 Adjust the printer for high humidity and sey lente Aron see t FARGTIOH on page 152 Troubleshooting general printing problems 83 Symptom Print job is extremely slow Print job prints on both sides of the paper Print job contains only one page but the printer processes the back side of the page as well the page comes part of the way out and then goes back into the printer Pages print but are totally blank 84 Chapter 4 Problem solving Possible cause The job might be very complex The maximum speed of the printer cannot be exceeded even when more memory is added Printing speeds might be automatically reduced when printing on special sized media You are printing a PDF or PostScript PS file using a PCL printer driver In the printer driver Optimize for is set to cardstock heavy rough or bond paper The printer is set for duplexing The printer is set for duplexing Even if the print job contains only one page the printer processes the back side as well The sealing tape might still be in the print cartridge The file might
56. 00 and 250 Sheffield 4 to 6 moisture content Store paper flat in its moisture proof wrapping Turn paper over Open the rear output bin Use long grain paper Turn paper over Do not use paper with cutouts or perforations Use good quality paper Turn paper over Do not use letterhead paper that is printed with low temperature inks such as those used in some The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second 136 A Specifications ENWW ENWW Paper specifications Category Specifications Acid content 5 5 pH to 8 0 pH Caliper 0 094 to 0 18 mm 3 0 to 7 0 mils Curl in ream Flat within 5 mm 0 02 inch Cut edge conditions Cut with sharp blades with no visible fray Fusing compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 892 F for 0 1 second Moisture content 4 to 6 by weight Smoothness 100 to 250 Sheffield For complete paper specifications for all HP LaserJet printers see the ho LaserJet printer family print media guide available at http www hp com support ljpaperguide Media specifications 137 Printing and paper storage environment Ideally the printing and paper storage environment should be at or near room temperature and not too dry or too humid Remember paper is hygroscopic it absorbs and
57. 157 bins description 35 jams 100 See also rear output bin top output bin blank page adding to beginning of print jobs 55 prints troubleshooting 102 blank pages printing 84 brightness of display changing 154 buffers ElO overflow 92 scan overflow 95 serial I O overflow 92 buttons on control panel See control panel buttons buying See ordering C cables ordering 119 caliper of media 137 Cancel Job button on control panel 23 canceling print jobs 46 capacities circuit 132 tray 1 134 tray 2 250 sheet 135 tray 3 500 sheet 135 cardstock fuser modes 152 printing on 41 carriage returns settings 150 cartridges See print cartridges Cassette mode 53 cassette See tray 3 500 sheet caution messages See messages CD ROM for printer contents 11 12 ordering 119 characters misformed 105 symbol sets 150 too light or thin 102 checklist for troubleshooting 82 circuit capacities 132 cleaning fuser 79 outside of printer 77 paper path and print cartridge areas 78 toner from clothes or hands 98 cleaning page description 79 running 79 clearable warnings setting 155 clearing jams See jams commands for printer combining escape sequences 170 entering escape characters 171 selecting PCL fonts 171 syntax 170 communications settings 157 compact disc for printer contents 11 12 ordering 119 complex pages troubleshooting 91 Index 183 184 Index configuration page from the printer 87 printing from the printer 72
58. 356 mm 16 to 28 lb Bond 8 5 by 14 inches 8 5 by 13 inches 216 by 330 mm 8 5 by 13 inches 1 The built in duplexer is included only with the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer 2 The printer supports a wide range of media sizes See Printing on custom sized media or cardstock on page 41 Media specifications 135 Guidelines for using paper For best results make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper The following problems with paper cause print quality deviations jamming or even damage to the printer Symptom Poor print quality or toner adhesion Problems with feeding Dropouts jamming curl Excessive curl problems with feeding Jamming damage to printer Problems with feeding Note types of thermography Problem with paper Too moist too rough too heavy too smooth or embossed faulty paper lot Stored improperly Side to side variability of paper Too moist wrong grain direction or short grain construction Side to side variability of paper Cutouts or perforations Ragged edges Side to side variability of paper Do not use raised or embossed letterhead Solution Try another kind of paper between 1
59. 4 210 by 297 mm CHP410 Europe 500 sheet ream 5 ream carton e A4 210 by 297 mm 160g m CHP413 Europe 500 sheet ream 5 ream carton 120 Chapter 5 Service and support ENWW Item Description or use HP LaserJet paper For use with HP LaserJet printers Good for letterhead high value memos legal documents direct mail and correspondence Specifications 96 bright 24 Ib 90 g m e Letter 8 5 by 11 inch 500 sheets ream 10 ream carton e Legal 8 5 by 14 inch 500 sheets ream 10 ream carton e A Letter 220 by 280 mm 500 sheets ream 5 ream carton e A4 210 by 297 mm 500 sheets ream 5 ream carton e A4 210 by 297 mm 500 sheets ream HP Printing paper For use with HP LaserJet and inkjet printers Created especially for small and home offices Heavier and brighter than copier paper Specifications 92 bright 22 Ib e Letter 8 5 by 11 inch 500 sheets ream 10 ream carton e Letter 8 5 by 11 inch 500 sheets ream 3 ream carton e A4 210 by 297 mm 500 sheets ream 5 ream carton e A4 210 by 297 mm 300 sheets ream 5 ream carton HP Multipurpose paper For use with all office equipment laser and inkjet printers copiers and fax machines Created for businesses that want one paper for all their office needs Brighter and smoother than other office papers Specifications 90 bright 20 Ib 75 g m e Letter 8 5 by 11 inch 500 sheets ream 10 ream carton e Letter 8 5 by 11 inc
60. 5 143 hierarchy between printer driver software program and control panel 47 restoring defaults 160 Settings tab in embedded Web server 63 shading on pages 104 sharing printers on a network 17 SIMM compatibility 164 sizes printer 132 printing by 53 unexpected paper by printer 93 skewed images on pages 105 slow print job 84 smearing of toner on pages 105 smoothness of media 137 software downloading printing system software 16 HP Printer Status and Alerts 65 included with printer 11 installing for printing system 16 language availability 11 Macintosh 15 Macintosh printer drivers 15 ordering supplies 117 uninstalling for Macintosh 21 uninstalling for Windows 21 Solaris sample model scripts 16 solving problems See troubleshooting special pages configuration page from the printer 87 font list 76 menu map 72 supplies status 74 specifications acoustic 133 envelopes 139 labels 141 media 143 175 operating environment 133 physical 132 power and circuit 132 transparencies 141 specks of toner on pages 104 speed data transmission settings 157 printer 9 resolution settings 153 slow print job 84 standard output bin See top output bin standby power consumption 132 temperature 133 status configuration page 73 devices 63 e mail alerts 63 HP Printer Status and Alerts 65 supplies 74 toner level 69 stewardship program 176 stopping a print job 46 storage temperature 133 storage job control panel menu 144 private 58 proof
61. ASER APPARAT HP LaserJet 2300 laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 2300 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina nakymattomalle lasersateilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuu
62. DIMMs 7 Holding the DIMM by the edges as shown in the illustration align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open 8 Press the DIMM straight into the slot press firmly Make sure the locks on each side of the DIMM snap inward into place To remove a DIMM the locks must be released S Repeat steps 6 7 and 8 for each DIMM being installed LZUU 1717 9 Reconnect the interface cable s and power cord 10 To replace the side panel line up the alignment arrows and slide the panel backwards until the release button latches into place 11 Close the top cover and turn the printer on 166 Appendix C Printer memory and expansion ENWW Checking memory installation To verify that DIMMs are installed correctly 1 Turn the printer on Check that the printer control panel displays the READY light after the printer has gone through the startup sequence If an error message appears a DIMM might have been incorrectly installed See Troubleshooting network printing problems on page 107 Print a configuration page see Configuration page on page 72 Check the Installed Personalities and Options section on the self test configuration page and compare it with the self test configuration page printed before the DIMM installation If the amount of recognized memory has not increased
63. Declared per ISO 9296 Printing Inaudible HP LaserJet 2300L at 20 ppm Printing Loam 52 dB A all other models at 25 ppm Standby Inaudible all models Sound pressure level Declared per ISO 9296 operator position Printing Inaudible HP LaserJet 2300L at 20 ppm Printing Loam 59 dB A all other models at 25 ppm Standby Inaudible all models In standby no mechanical parts are moving and therefore no sounds are made Values are subject to change See http www hp com support 12300 for current information Operating environment Environmental condition Printing Storage standby Temperature 15 to 32 5 C 20 to 40 C printer and print cartridge 59 to 89 F 4 to 104 F Relative humidity 10 to 80 10 to 90 ENWW Printer specifications 133 Media specifications This printer accepts a variety of media such as cut sheet paper including up to 100 percent recycled fiber content paper envelopes labels transparencies and custom size paper Properties such as weight composition grain and moisture content are important factors affecting printer performance and output quality Paper that does not meet the guidelines outlined in this manual can cause the following problems poor print quality increased jams premature wear on the printer requiring repair Note Some paper might meet all of the guidelines in this manual and still not produce satisfactory results This might be the resul
64. ENWW Symptom Control panel display is hard to read Printer selects media from the wrong tray Printer does not pull paper from tray 2 or tray 3 Paper curls when it exits the printer First sheet of media jams in the print cartridge area Troubleshooting general printing problems Possible cause The contrast is too high or too low for your office environment The tray selection in the software application might be incorrect The configured size does not match the size of the media loaded in the tray The rear paper length guide is set incorrectly tray 2 or tray 3 The rear paper stop is set incorrectly tray 3 The paper curls when exits the top output bin A combination of high humidity and high temperature is affecting the media Solution Adjust the contrast on the control ae cena see E iG on page 54164 For many software applications the paper tray selection is found under the Page Setup menu within the application Remove any media in other trays to make the printer select from the desired tray For Macintosh computers use the HP LaserJet Utility to change the priority of the tray Change the configured size to match the size of the media loaded in the tray through the control panel To properly set the rear guides see Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position on page 32 or Loading tray 3 500 sheet tray on page 34 For
65. If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 ENWW ENWW Message Description This is typically caused if two or more sheets stick together in the printer or if the tray is not properly adjusted Recommended action 1 2 Reload the tray with the correct paper size Press SELECT a to scroll to THEY EE SI Reconfigure the size ina ay SO that the printer will use a tray that contains the size required for the print job If the error does not clear turn the printer power off then turn the printer power on If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 The printer detected a paper type different than what it was expecting Reload the tray with the correct paper type Press Sin oda to scroll to THEY AE Reconfigure the size ina ay SO that the printer uses a tray that contains the type required for the print job If the error does not clear turn the printer power off and then turn the printer power on If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 A critical firmware error has occurred Turn the printer power off leave it off for 20 minutes and then turn the printer power on If the message persists contact an HP authorized service or support provider see Co
66. If you still have problems after trying the suggested remedies contact HP Customer Support See Contacting HP on page 123 AABoGc AgBbCc AaBbCc AaBbCc AaBbCc AQBbCG AQBOoCC AGBECC ACBDCC AQBOoCC Light print or fade on page 104 AaBbCc AQBoCc AQGBbCc AaBboCc AQBboCc Gray background on page 104 PAraoBoce AGBP ASBbTEG ASBbTEG AaoaBbTCG AGBP Misformed characters on page 105 Toner scatter outline halo on page 106 ENWW Toner specks on page 104 AQBbCc AGBQCC AQBRCC AGBRCC AQBDCC Toner smear on page 105 Vertical lines on page 104 Dropouts on page 104 AaBbC AQaBDEC _ AaBoC AQABbCc_ AaBbCe Vertical repetitive defects on page 105 AQGBeec Loose toner on page 105 Page skew on page 105 Curl or wave on AaQBboCc Random image repetition on page 106 light page 106 page 106 AQBboCc Random image repetition on page 106 dark Troubleshooting print quality problems 103 Wrinkles or creases on AABoCc AgBbGc AaBbCC AaBbCc AaBbCc AQBDCC AQBOCC AGBECC AcBbCc AQBboCC AaBbCcC AQBboCc AaBbCc AaBbCc AaBbCcC 104 Chapter 4 Problem solving Light print or fade lf a vertical white streak or faded area appears on the page The toner supply is out Install a new HP print cartridge e The medi
67. It is best to change the REt setting in the program or printer driver Program and printer driver settings override control panel settings Turn EconoMode i to save toner or GFF for high quality EconoMode creates draft quality printing by reducing the amount of toner on the printed page Note It is best to turn EconoMode on or off in the program or printer driver Program and printer driver settings override control panel settings CAUTION HP does not recommend full time use of EconoMode If EconoMode is used full time it is possible that the toner supply will outlast the mechanical parts in the print cartridge Lighten or darken the print on the page by setting the toner density Select a setting ranging from 1 light to 5 dark The default setting of 3 usually produces the best results There is no value to select Press SELECT button to print a cleaning page for cleaning toner from the fuser Open the rear output bin Follow the instructions on the cleaning page For more information see Cleaning the fuser on page 79 There is no value to select This item is available only after a cleaning page has been created Follow the instructions printed on the cleaning page The cleaning process might take up to 2 5 minutes Configure Device menu 153 System Setup submenu Items on this menu affect printer behavior Configure the printer according to your printing needs The
68. OM Clean the inside of the printer see Cleaning the printer on page 77 Check the paper type and quality see Media specifications on page 134 Check to make sure that EconoMode is off in the software see Using EconoMode draft printing on page 51 e Troubleshoot general printing problems see Troubleshooting general printing problems on page 83 e Install a new HP print cartridge and then check the print quality again See the instructions provided with the print cartridge Note If the page is totally blank all white check to make sure that the sealing tape is removed from the print cartridge and ensure that the print cartridge is installed correctly Newer printers have been optimized to print characters more accurately This might result in characters that look lighter or thinner than you are used to from your older printer If the page is printing images darker than those from an older printer and you want the images to match the older printer make these changes in your printer driver on the Finishing tab select Print Quality select Custom click Details and click the check box for Print Images Lighter 102 Chapter 4 Problem solving ENWW Image defect examples Use the examples in this image defect table to determine which print quality problem you are experiencing and then see the corresponding reference pages to troubleshoot These examples identify the most common print quality problems
69. P Printer Status and Alerts 65 installing printing system software 17 ordering cards 119 settings 157 troubleshooting printing 107 Windows sharing 17 zone assignment 18 See also HP Jetdirect print server non HP print cartridges 68 notification e mail 71 Novell NetWare installation support 17 settings 158 number of copies setting default 148 numerical list of messages 91 n up printing 50 O online help control panel 25 customer support websites 123 printer 88 printer driver 14 operating environmental specifications 133 operating systems supported 12 ordering cables and interfaces 119 directly from HP 116 directly through printer software 117 documentation 119 from embedded Web server 64 116 memory 118 paper 28 120 paper handling devices 118 through service or support providers 116 orientation setting default 150 OS 2 availability of software for 13 printer drivers 14 out of toner 70 155 output bins See bins rear output bin top output bin output quality See print quality overhead transparencies See transparencies override A4 letter 149 ozone production 176 Index 187 188 Index P page count 73 page orientation default 150 pages adding blank to beginning of print jobs 55 adding blank to end of print job 55 blank 102 curled or wavy 106 gray background 104 light or faded areas 104 loose toner 105 misformed characters 105 printing dark images 102 random repetition of images 106 repetitive defects 105
70. Quality menu 151 print servers See HP Jetdirect print servers printer commands See commands for printer printer drivers accessing 47 configuration utility 66 help 14 hierarchy of settings with software programs and control panel settings 47 HP Web Jetadmin software plug in 66 included 14 locking features 66 Macintosh 15 managing and configuring 66 obtaining 11 settings 25 Printer Job Language PJL commands 169 Printer Status and Alerts 65 printing by type and size of paper 53 canceling 46 envelopes 38 feeding problems 136 forms 42 labels 39 letterhead 42 multiple pages on one sheet 50 postcards 41 symptoms of problems with media 136 text wrong garbled or incomplete 85 transparencies 40 troubleshooting problems 83 Printing menu 148 Printing Supplies Returns and Recycling Program 176 printing system software Macintosh installing 18 printing system software installing 16 private jobs control panel menu 144 deleting 59 printing 58 problem solving See troubleshooting product stewardship program 176 proof and hold feature 57 ProRes resolution 153 PS PostScript emulation availability by operating system 13 error page settings 149 font list 76 reason to use printer driver 14 setting as printer language 155 troubleshooting problems 114 punched paper fuser modes 152 printing on 42 purchasing See ordering Q quality See print quality quick copy jobs control panel menu 144 deleting 57 R RAM disk setting 156
71. Service information form on page 126 e HP recommends insuring the equipment for shipment Guidelines for repacking the printer 125 Service information form WHO IS RETURNING THE EQUIPMENT Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions WHAT IS BEING SENT Model name Model number Serial number Please attach any relevant printouts when returning equipment DO NOT ship accessories that are not required to complete the repair manuals cleaning supplies etc WHAT NEEDS TO BE DONE Attach a separate sheet if necessary 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Is the failure repeatable 2 If the failure is intermittent how much time elapses between failures 3 Is the unit connected to any of the following Give manufacturer and model number Personal computer Modem Network 4 Additional comments HOW WILL YOU PAY FOR THE REPAIR LI Under warranty Purchase received date Enclose proof of purchase or receiving document with original received date l Maintenance contract number LI Purchase order number Except for contract and warranty service a purchase order number and or authorized signature must accompany any request for service If standard repair prices do not apply a minimum purchase order is required Standard r
72. Use the HP LaserJet Utility to control features that are not available in the driver The illustrated screens make selecting printer features by using the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following operations customize the printer control panel messages name the printer assign it to a zone on the network download files and fonts and change most of the printer settings seta password for the printer use the computer to lock out functions at the printer control panel to prevent unauthorized access see the printer software Help configure and set the printer for IP printing The HP LaserJet Utility currently is not supported for OS X but the utility is supported for the Classic environment Printer software 15 Installing the printing system software The printer comes with printing system software and printer drivers on a CD ROM The printing system software on the CD ROM must be installed to take full advantage of the printer features If you do not have access to a CD ROM drive you can download the printing system software from the Internet at_htip www hp com j2300 Note Sample model scripts for UNIX HP UX Sun Solaris and Linux networks are available for download at_http www hp com support You can download the latest software free of charge at _hitip www hp com j2300 After you have followed the installation instructions and loaded the software see Using p
73. a 1 2 3 4 or 5 year service package register by fax or on the Internet For ordering and pricing details as well as other HP printer support services contact your local HP reseller or visit the HP website at htip www hp com go printerservices for more information Contacting the HP fraud hotline Call the HP fraud hotline when you install an HP LaserJet print cartridge and a printer message says the cartridge is a non HP cartridge HP will help determine if the product is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP one if you notice the following issues e You are experiencing a high number of problems with the print cartridge e The print cartridge does not look like it usually does for example the pull tab or the box is different message appears on the printer control panel display indicating that the printer has detected a non HP print cartridge In the United States Call toll free at 1 877 219 3183 Outside the United States You can call collect Dial the operator and ask to place a collect call to the telephone number 1 770 263 4745 If you do not speak English a representative at the HP fraud hotline who speaks your language will assist you Or if someone who speaks your language is not available a language line interpreter will connect approximately one minute after the beginning of the call The language line interpreter is a service that will translate b
74. a length less than 178 mm 7 inches This might be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and paper storage environment on page 138 Choose envelopes in the printer driver see Printing by type and size of media on page 53 Envelopes with double side seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Correct Incorrect Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and might even damage the fuser Media specifications 139 Envelope margins The following gives typical address margins for a commercial 10 or DL envelope Type of address Top margin Left margin Return address 15 mm 0 6 inch 15 mm 0 6 inch Delivery address 51 mm 2 inches 89 mm 3 5 inches Note For the best print quality position margins no closer than 15 mm 0 6 inch from the edges of the envelope Avoid printing over the area where the envelope s seams meet Envelope storage Proper storage
75. a might not meet HP specifications for example the paper is too moist or too rough See Media specifications on page 134 e Ifthe whole page is light the print density adjustment is too light or EconoMode might be on Adjust the print density and EconoMode within the software driver See Using EconoMode draft printing on page 51 For non Windows operating systems this feature is also available in HP Web Jetadmin Toner specks The media might not meet HP specifications for example the paper is too moist or too rough See Media specifications on page 134 e The transfer roller might be dirty See Cleaning the paper path and print cartridge areas on page 8 e The paper path might need cleaning See Cleaning the paper path and print cartridge areas on page 78 and Cleaning the fuser on page 79 Dropouts lf faded areas generally rounded occur randomly on the page e A single sheet of media might be defective Try reprinting the job e The moisture content of the paper is uneven or the paper has moist spots on its surface Try paper from a different source See Media specifications on page 134 The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper See Media specifications on page 134 e The print cartridge might be defective See Vertical repetitive defects on page 105 e lfthese steps do not cor
76. able lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation to EE 15 Select the I O timeout period in seconds This setting allows you to adjust timeout for best performance If data from other ports appear in the middle of your print job increase the timeout value ALLEL INPUT There isnovalue Configure the parallel features to select HIGH SPEED Ho Select to enable the printer to accept the faster parallel FES communications that are used for connections with newer computers CFF Turn the bidirectional parallel communication on or off The OH default is set for a bidirectional parallel port IEEE 1284 The function allows the printer to send status readback messages to the computer Turning the parallel advanced functions on might slow language switching Thereis no value The represents the slot in which the optional to select HP Jetdirect print server is installed if any Which of the following submenus appears depends on the type of print server that is installed e TCP IP e IPX SPC e APPLETALK e DLC LLC TE TE There is no value to select CFF Select whether the TCP IP protocol stack is enabled or TH disabled An alphanumeric string up to 32 characters long that is used to identify the device This name is listed on the Jetdirect configuration page The default
77. age 134 Open the rear door and try printing to the rear output bin Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray Toner scatter outline halo lf large amounts of toner have scattered around the characters the media might have high resistivity Small amounts of toner scatter are normal for laser printing Try a different paper type See Media specifications on page 134 Turn over the stack of media in the tray Use media designed for laser printers See Media specifications on page 134 A combination of low el a ane SALUE nn a might be the problem Increase the intensity of toner transfer see HIGH TF on page 152 Random image repetition lf an image that appears at the top of the page in solid black repeats further down the page in a gray field the toner might not have been completely erased from the last job The repeated image might be lighter or darker than the field it appears in AQBbCc O AQaBbCC Change the tone darkness of the field that the repeated image appears in Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page From your software application rotate the whole page 180 to print the lighter image first If the defect occurs later in a print job turn the printer power off for 10 minutes and then turn the printer power on to r
78. ame and then press SELECT Use UP ARROW A or DOWN ARROW to scroll to ELETE and then press SELECT A lock symbol appears next to HELETE You are prompted to enter the PIN number Use UP ARROW A or DOWN ARROW W to the number Repeat these steps to change the remaining three numbers of the PIN Using job storage features 59 60 Chapter 2 Printing tasks ENWW ENWW Managing and maintaining the printer This section provides information about the following topics Using the embedded Web server on page 62 Using HP Web Jetadmin software on page 64 Using Printer Status and Alerts on page 65 Managing and configuring printer drivers on page 66 Configuring e mail alerts on page 71 Checking the printer configuration on page 72 66 Managing the print cartridge on page 68 Cleaning the printer on page 77 Cleaning the fuser on page 79 61 Using the embedded Web server The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel Below are examples of what you can do using the embedded Web server view printer control status information set the type of media loaded in each tray determine the remaining life on all supplies and order new ones view and change tray configurations view and change the printer cont
79. asks To load envelopes in tray 1 Many types of envelopes can be printed from tray 1 Up to 10 can be stacked in the tray 1 Open tray 1 by pulling the front cover down 2 Open the rear output bin by pulling down on the top section of the bin Slide out the extender until it extends fully Note Using the rear output bin reduces envelope curl 3 Slide the width guides on tray 1 outward to a position that is slightly wider than the media 4 Place the envelopes into the tray short edge in print side up The stamp end must enter the printer first 5 Slide the width guides inward until they lightly touch the envelope stack without bending it The envelopes should be centered between the paper guides and under the tabs on the paper width guides Note If the envelope has a flap on the short edge this edge must enter the printer first You might experience some jams when using any media with a length less than 178 mm 7 inches This might be caused by paper that has been affected by environmental conditions For optimum performance make sure that you are storing and handling the paper correctly see Printing and paper storage environment on page 138 Using media from another manufacturer might also help ENWW Printing on labels Use only labels recommended for laser printers For label specifications see Labels on page 141 Guidelines for printing on labels e Print labels from tray 1 e Load labels print
80. c perrong HTTPS REQUIRED default For secure encrypted omman aons only HTTPS access is accepted The pra server will appear as a secure site HTTPS OPT Access using either HTTP or HTTPS is e Specify whether the current security settings on the print server will be saved or reset to factory defaults Hi span The current security settings are maintained ES Security settings are reset to factory defaults AUTO For an Ethernet network only select the network link speed LET HALI and the communication mode of the HP Jetdirect 10 100Base TX print server The default setting is 2 7 where the printer automatically configures itself to ics the network link speed 10 or 100 Mbps and communication mode half duplex or full duplex ENWW Configure Device menu 159 Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings such as PowerSave The following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation Thereisnovalue Performs a simple reset and restores most of the factory to select default settings This item also clears the input buffer for the active I O Restoring factory settings does not affect network parameter settings on the optional HP Jetdirect print server CAUTION Restoring memory during a print job cancels the print job OFF
81. cation See Clearing jams on page 97 If the message persists after all jams have been cleared a sensor might be stuck or broken Contact an HP authorized service or support provider see Contacting HP on page 123 ad THEUFFIC I The printer received more data than Press SELECT button to print alternates with can fit in its available memory You the transferred data some data B might have tried to transfer too might be lost and then simplify the de ve many macros soft fonts or complex print job or install additional graphics memory See Installing memory on page 165 zi PAGE TOO The data dense text rules raster 1 Press SELECT button to alternates with or vector graphics sent to the print the transferred data T o printer was too complex Some data might be lost 2 If this message appears often simplify the print job or install additional memory See Installing memory on page 165 Understanding printer messages 91 Message alternates with Description Too much data was sent to the ElO card in the specified slot 72 An improper communications protocol might be in use Recommended action 1 Press SELECT button to clear the message The job will not be printed 2 Check the host configuration If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with Too much data was
82. cludes a built in duplexer HP LaserJet 2300d printer HP Faecal son printer and HP LaserJet 2300dtn printer and H HG Allows the printer to print an A4 size job on letter size paper VES if A4 size paper is not loaded in the printer or vice versa Feeds the paper manually from ey ues rather than CH automatically from a tray If HSHLEE FEED 0H and tray 1 is lle pie cease offline hen itr receives a print job FAF appears on the printer control se de Selects the version of Courier font to use pi The internal Courier font available on the HP ee 4 series printers DARE The internal Courier font available on the HP LaserJet MIs series printers HO Changes the number of characters that can be printed on a TES ni line of A4 size paper Hi ee to 78 10 pitch characters can be printed on one line ES Up to 80 10 pitch characters can be printed on one line Determines whether a PS error page prints or not PS error page never prints aH PS error page prints when PS errors occur ENWW Configure Device menu 149 PCL submenu The following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation Sets vertical spacing from 5 to 128 lines for default paper size Allows you to select default page orientation Note It is best to set the page orientation
83. currently loaded in tray 3 Sets the value to correspond with the paper type currently loaded in tray 3 There is no value to This item appears only if a tray is set to a custom size select Selects the unit of measure to use when you set custom paper sizes for the specified tray 5 5 to 8 56 IHCHES Sets the measurement of the width of the paper 76 to 216 MM measurement from side to side in the tray 5 5 to 14 88 INCHES Sets the measurement of the length of the paper ic to 356 MH measurement from front to back in the tray After the fMEMS1OH value is selected a summary screen appears This screen contains feedback that summarizes all the Information entered on nine PEMOEE three screens such as 7 Fe 2 58 x id i piini ets T T i i fo BELEH ENWW Paper Handling menu 147 Configure Device menu This menu contains administrative functions Printing submenu I O submenu on page 157 Printing submenu on page 148 PCL submenu on page 150 Print Quality submenu on page 151 Resets submenu on page 160 System Setup submenu on page 154 Some items on this menu are available in the program or printer driver if the appropriate driver is installed Program and printer driver settings override control panel settings In general it is better to change these settings in the printer driver if applicable The following table lists the settings and possible value
84. d for PCL printer commands The following illustration displays the elements of a typical printer command in this instance a command for page orientation Escape character begins escape Value field contains both sequence alpha and numeric characters Sn amp LlL O Uppercase letter Category of command terminates escape sequence Combining escape sequences Escape sequences can be combined into one escape sequence string There are three important rules to follow when combining code 1 For each escape sequence the first two characters after the Ec character must be the same 2 When combining escape sequences change the uppercase termination character in each individual escape sequence to lowercase 3 The final character of the combined escape sequence must be uppercase The following escape sequence string would be sent to the printer to select legal paper landscape orientation and 8 lines per inch Ec amp LGAECR 210Fc amp LBD The following escape sequence sends the same printer commands by combining them into a shorter sequence Ec amp 23a108D 170 Appendix D Printer commands ENWW Entering escape characters Printer commands always begin with the escape character 7 The following table shows how the escape character can be entered from various MS DOS software programs MS DOS software programs Entry What appears Lotus 1 2 3 Type 927 927 WordPerfect for MS DOS Type lt 27 gt lt 27 g
85. d media or cardstock Postcards 3 by 5 inch index cards and other custom sized media can be printed from tray 1 The minimum media size is 76 by 127 mm 3 by 5 inches and the maximum media size is 216 by 356 mm 8 5 by 14 inches You might experience some jams when using any media with a length less than 178 mm 7 inches This might be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and paper storage environment on page 138 Using media from another manufacturer might also help Printing on odd sizes or weights of media for example small long or narrow paper can decrease print soeed The decreased speed helps to prolong the life of internal printer parts It also improves print quality with these types of media Guidelines for printing on custom sized media and cardstock e Always insert the short edge first into tray 1 If you want to print in landscape mode make this selection through your software Inserting paper long edge first might cause a jam e Use the rear output bin to reduce curl e Do not print on media smaller than 76 mm 3 inches wide or 127 mm 5 inches long e In your software application set margins at least 6 4 mm 0 25 inch away from the edges of the media Printing on special media 41 Printing on letterhead prepunched or preprinted paper single sided When printing
86. e of these steps e Load the requested media into the tray 1 and press v7 SELECT button e Press SELECT button to use a type and size that are available in another tray The CANCEL JOB button was pressed but there is no active job or buffered data to cancel The message is displayed for approximately 2 seconds before the printer returns to the ready state No action necessary nis ee A when the HETE Poi LOk setting in the System Setup ere is set to ME and the cartridge has only 10 percent o of its toner remaining see CARTRIDGE LOR on page 155 Make sure that you have a new cartridge ready see Ordering parts accessories and supplies on page 116 alternates with The printer is paused but continues to receive data until the memory is full The printer is not experiencing an error Press PAUSE RESUME alternates with The tray indicated is loaded with a different size of paper than the size configured for the tray Load the tray with the size configured for the tray Make sure that the guides are positioned correctly in the tray and then make sure that the switch in the tray is set correctly to Custom or Standard alternates with 90 Chapter 4 Problem solving The tray is out of media Load paper in the empty tray to clear the message If you do not load the specified tray the printer will continue printing from the next available tray with
87. e paper to lock the metal paper lift plate in place before you replace the tray The metal paper lift plate releases and lifts the paper up when you push the tray into the printer ENWW Loading trays 33 34 Chapter 2 Printing tasks Loading tray 3 500 sheet tray Tray 3 supports only paper A4 and Letter To load tray 3 1 Pull the tray out of the printer and remove any paper 2 To adjust for letter size paper pull up on the rear paper stop To adjust for A4 size paper push the rear paper stop down 3 For letter size paper move the side width guides outward as far as possible For A4 size paper move the side width guides inward as far as possible 4 Place the paper in the tray and make sure that it is flat at all four corners Keep the paper below the hooks on the side and rear of the tray 5 Slide the tray back into the printer ENWW Media output options The printer comes with two output bins The top output bin is used when the rear output bin is closed The rear output bin is used when the rear output bin is open Top output bin Rear output bin face down face up Note When tray 1 and the rear output bin are used together they provide a straight through paper path for your print job Using a straight through paper path can sometimes reduce curling ENWW Media output options 35 Printing on special media This section discusses printing on types of media that require special handling
88. e that a previous print job is still in the printer memory allow you to press SELECT button to print or to press CANCEL JOB to clear the job and eliminate the message If a message persists after performing all of the recommended actions contact an HP authorized service or support provider See Contacting HP on page 123 or go to hitp www hp com support 1j2300 88 Chapter 4 Problem solving ENWW Interpreting control panel messages Message Description The printer control panel function you are trying to use has been locked to prevent unauthorized access Recommended action See your network administrator The printer is canceling a job The message continues while the job is stopped the paper path is cleared and any remaining incoming data on the active data channel is received and discarded No action necessary The printer is checking for possible jams or paper that was not cleared from the printer No action necessary The printer is checking for possible jams or paper that was not cleared from the printer No action necessary alternates with The printer received a request for a personality printer language that does not exist in the printer The print job is canceled Print the job using a printer driver for a different printer language or add the requested language to the printer if available To see a list of available personalities print a configu
89. e the printer s settings for a print job To change the printer s default settings see Changing default settings on page 48 56 Chapter 2 Printing tasks ENWW Using job storage features Note Note ENWW The printer supports two distinct job storage features that allow printing to be initiated from the printer control panel after the print job is sent from the computer proof and hold jobs private jobs Make sure that you identify your jobs in the printer driver before printing Using default names might override previous jobs with the same default name or cause the job to be deleted The job storage features require 48 MB of RAM You can add 16 MB to the base HP LaserJet 2300L printer and HP LaserJet 2300 printer so that they can support the features see Memory on page 118 If you turn the printer power off all proof and hold and private jobs are deleted A job can also be deleted at the printer control panel Proofing and holding a job The proof and hold feature provides a quick and easy way to print one copy of a job for proofing before printing the additional copies If you turn the printer power off all quick copy proof and hold and private jobs are deleted To print the remaining copies of a held job 1 2 Press SELECT to open the menus Use UP ARROW or DOWN ARROW W to scroll to FETRIEWE J065 and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to t
90. easy to use and free take back program is available in more than 48 countries regions Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP Printing Supplies Returns and Recycling Program information Since 1990 the HP Printing Supplies Returns and Recycling Program has collected more than 47 million used LaserJet print cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge After a thorough quality 176 Appendix E Regulatory information ENWW inspection selected parts are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products e U S returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single prepaid preaddressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP product return and recycling website at http www hp com go recycle e Non U S returns Non U S customers should call the local HP Sales and Service Office or visit the nttp www hp com go recycle website for further information rega
91. eatures from the software program in which you are working or from the Print dialog box You can set the printer features this way for most Windows and Macintosh software programs If a setting is not available in the software program or printer driver you must set it at the printer control panel For more information about printer driver features see the printer driver online Help For more information about printing from a specific software program see the documentation for the program Printer driver settings override control panel settings Software program settings override both printer driver settings and control panel settings Changing the settings for a print job If you want printing settings to be used only in the software program you are using change the settings from the program After you quit the program the printer settings return to the defaults that are configured in the printer driver To change print settings for a print job on Windows computers 1 Inthe software program click File 2 Click Print 3 Click Setup or Properties The options might be different for your program 4 Change the print settings 5 When you are finished click OK To change print settings for a print job on Macintosh computers 1 Inthe software program click File 2 Click Print 3 Inthe dialog box that appears select the print settings that you want to change and make the changes 4 When you are finished click OK Using the prin
92. em from the Internet or by requesting them from an HP authorized service or support provider See the support flyer that came in the printer box OS 2 drivers are available from IBM and are packaged with OS 2 If the printer driver you want is not on the printer CD ROM or is not listed here check the installation notes and Readme files to see if the printer driver is supported for the printer If it is not supported contact the manufacturer or distributor of the program you are using and request a driver for the printer Select the right printer driver for your needs Select a printer driver based on the way that you use the printer Certain printer features are available only in the PCL 6 drivers See the printer driver Help for availability of features e Usethe PCL 6 driver to take full advantage of printer features For general office printing the PCL 6 driver is recommended to provide optimum performance and print quality e Use the PCL 5e driver if backward compatibility with previous PCL printer drivers or older printers is necessary e Use the PS driver if you are printing primarily from PostScript specific programs such as Adobe or Corel for compatibility with PostScript Level 3 needs or for PS font DIMM support The printer automatically switches between PS and PCL printer languages Printer driver Help Each printer driver has Help screens that can be activated by using either the Help button the F1 button on the compu
93. epair prices can be obtained by contacting an HP authorized Repair Center Authorized signature Phone Billing address Special billing instructions 126 Chapter 5 Service and support ENWW HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services vary by area Check with your local HP dealer to determine the services available to you To provide you with the level of support best suited to your needs HP has on site service agreements with three response times e Priority on site service This agreement provides 4 hour service response to your site for calls made during normal HP business hours e Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges e Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives ENWW HP maintenance agreements 127 Warranty information For warranty statements see Hewlett Packard limited warranty statement on page 129 and Limited warranty for prin
94. er CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure a On the Start menu click Run b Type the following where x is the letter of the CD ROM drive X setup c Click OK When prompted click Install Printer and follow the instructions on the computer screen Click Finish when the installation has completed Restart the computer O oa fF Q Print a page from any software program to make sure that the software is correctly installed 16 Chapter 1 Printer basics ENWW ENWW If installation fails reinstall the software If this fails check the installation notes and Readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support lj2300 for help or more information Installing Windows printing system software for networks The software on the printer CD ROM supports network installation with a Microsoft network except Windows 3 1x For network installation on other operating systems go to http Awww hp com support j2300 The HP Jetdirect print server that is included with the HP LaserJet 2300n HP LaserJet 2300dn printer or HP LaserJet 2300dtn printer has a 10 100Base TX network port If you need an HP Jetdirect print server with another type of network port see Ordering parts accessories and supplies on page 116 or contact your local HP dealer see Contacting HP on page 123 The installer does not
95. er is connected you can receive different messages e Networked printers You can receive alert messages that appear when you are printing to a particular printer if that printer experiences a problem but it can continue to print Example problems include a tray that is open a print cartridge that is low or a condition that prevents printing Such as paper is out or a print cartridge is empty e Directly connected printers parallel and USB You can receive alert messages that appear when the printer experiences a problem but it can continue printing or a problem that prevents it from printing You can also receive messages just when supplies are low You can set alert options for a single printer that supports Printer Status and Alerts or you can set alert options for all printers that support Printer Status and Alerts For networked printers these alerts only appear for your jobs Note that even if you are setting alert options for all printers not all options you select can apply to all printers For example if you select the option for notifying you when the print cartridge is low then all directly connected printers that support Printer Status and Alerts will generate a message when the print cartridge is low However none of the networked printers will generate this message nor will directly connected printers that do not support Printer Status and Alerts To choose which status messages appear 1 Open Printer Status and Alerts in
96. er that a job is private select the Private Job option and type a 4 digit PIN To print a private job 1 2 Press SELECT to open the menus Use UP ARROW A or DOWN ARROW W to scroll to RETRIEUWE J065 and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to the user name and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to the user or job name and then press SELECT the number Repeat these steps to change the remaining three numbers of the PIN Use UP ARROW or DOWN ARROW W to scroll to the number of copies and then press SELECT 58 Chapter 2 Printing tasks ENWW Note ENWW Deleting a private job A private job is automatically deleted after the user releases it for printing unless the user selects the Stored Job option in the printer driver In order to store a job the printer must have an optional hard disk installed If you turn the printer power off all quick copy proof and hold and private jobs are deleted A private job can also be deleted at the printer control panel before it is ever printed To delete a private job 1 2 Press SELECT to open the menus Use UP ARROW or DOWN ARROW W to scroll to RETRIEVE J065 and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to the user name and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to the user or job n
97. erica 2 000 sheet carton and Mexico e Letter 8 5 by 11 inch Quick Pack HP2500P North America 3 hole 2 500 sheet carton e A Letter 220 by 280 mm Q2408A Asia Pacific 500 sheets ream 5 ream carton countries regions e A4 210 by 297 mm Q2407A Asia Pacific 500 sheets ream 5 ream carton countries regions e A4 210 by 297 mm CHP110 Europe 500 sheets ream 5 ream carton e A4 210 by 297 mm Quick Pack CHP113 Europe 2500 sheets ream 5 ream carton For use with all office equipment laser and inkjet printers copiers and fax machines Good for high volume printing Satisfies U S Executive Order 13101 for environmentally preferable products Specifications 84 bright 20 lb 30 percent post consumer content e Letter 8 5 by 11 inch HPE1120 North America 500 sheets ream 10 ream carton e Letter 8 5 by 11 inch 3 hole HPE113H North America 500 sheets ream 10 ream carton e Legal 8 5 by 14 inch HPE1420 North America 500 sheets ream 10 ream carton For use only with HP LaserJet monochrome printers For crisp sharp text and graphics rely on the only transparencies specifically designed and tested to work with monochrome HP LaserJet printers Specifications 4 3 mil thickness Letter 8 5 by 11 inch 50 sheets to a carton A4 210 by 297 mm 50 sheets to a carton 92296T North America Asia Pacific countries regions and Europe 922296U Asia Pacific countries regions and Europe ENWW Con
98. es Warning This is a Class A product In a domestic environment this product may Cause radio interference in which case the user may be required to take adequate measures Boise Idaho USA 25 July 2002 For regulatory topics only Australia Contact European Contact USA Contact 178 Appendix E Regulatory information Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit electromagnetiques CEM gt ENWW Declarations of conformity 179 Regulatory and safety statements WARNING Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard
99. es This can be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the media correctly see Printing and paper storage environment on page 138 134 A Specifications ENWW ENWW Tray 2 250 sheet tray Letter 216 by 279 mm 8 5 by 11 inches 4 210 by 297 mm 8 3 by 11 7 inches Executive 191 by 267 mm 7 3 by 10 5 inches Legal 216 by 356 mm AP TA mones 60 to 105 g m 250 sheets of 75 g m B5 ISO 176 by 250 mm 16 to 28 Ib 20 Ib paper 6 9 by 9 9 inches B5 JIS 182 by 257 mm 7 2 by 10 inches 5 148 by 210 mm 5 8 by 8 3 inches 8 5 by 13 inches 216 by 330 mm 8 5 by 13 inches 1 The printer supports a wide range of media sizes See Printing on custom sized media or cardstock on page 41 2 Capacity can vary depending on media weight and thickness and environmental conditions Dimensions Weight Capacity Tray 3 i a De 500 sheet tray Dimensions Weight Capacity 216 by 279 mm 8 5 by 11 inches 60 to 105 g m 500 sheets of 75 g m2 A4 210 by 297 mm 16 to 28 lb 20 Ib paper 8 3 by 11 7 inches 1 The printer supports a wide range of media sizes See Printing on custom sized media or cardstock on page 41 2 Capacity might vary depending on media weight and thickness and environmental conditions Built in duplexer Dimensions Letter 216 by 279 mm 8 5 by 11 inches 210 by 297 mm Legal 216 by
100. es duplexing 45 Canceling a print job You can stop a print job from a software program or a print queue or by pressing the CANCEL JOB button on the printer control panel elf the printer has not started printing first try to cancel the job within the software program that sent the print job e If the print job is waiting in a print queue or print spooler such as the Printers group on a Windows computer or Print Monitor on a Macintosh computer delete the job there elf the print job is already printing press the CANCEL JOB button The printer will finish printing any pages that are already moving through the printer and delete the rest of the print job If the control panel status lights continue to cycle after a job has been canceled the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer has finished sending data the printer will return to the ready state with the READY light on Pressing CANCEL JOB cancels only the current job in the printer If more than one print job is in printer memory CANCEL JOB must be pressed once for each job 46 Chapter 2 Printing tasks ENWW Using the printer driver Note ENWW The printer driver provides access to the printer features and allows the computer to communicate with the printer This section provides instructions for printing when setting options are set from the printer driver If possible try to set printing f
101. estart the print job 106 Chapter 4 Problem solving ENWW Troubleshooting network printing problems Note HP recommends that you use the printer CD ROM to install and set up the printer on a network e Print a configuration page see Configuration page on page 72 If an HP Jetdirect EIO print server is installed printing a configuration page also prints a second page that shows the network settings and status e See the HP Jetdirect Print Server Administrator s Guide on the printer CD ROM for help and for more information about the Jetdirect configuration page To reach the guide select the appropriate print server series for example ElO select the appropriate print server product for example 615n and then click troubleshoot a problem Try printing the job from another computer e To verify that a printer works with a computer use a parallel or USB cable to connect it directly to a computer You will have to reinstall the printing software Print a document from a program that has printed correctly in the past If this works a problem with the network might exist Contact your network administrator for assistance ENWW Troubleshooting network printing problems 107 Troubleshooting common Windows problems Symptom Possible cause Solution Error message Paper is not loaded Make sure that there is paper in the trays Pe OE T Defective or loose cable Make sure that the cables are connected correctly the printer is
102. etween you and the representative for the HP fraud hotline 124 Chapter 5 Service and support ENWW Guidelines for repacking the printer CAUTION CAUTION ENWW Use the following guidelines when you need to repack the printer e Remove and retain any DIMMs dual inline memory modules that you have purchased and installed in the printer Do not remove the DIMM that came with the printer the boot DIMM Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer To remove the DIMMs see Installing memory on page 165 e Remove and retain any cables and optional accessories installed in the printer e Remove and retain the print cartridge To prevent damage to the print cartridge store the cartridge in its original packing material or store it so that it is not exposed to light e Remove and retain the HP Jetdirect EIO print server card e Use the original shipping container and packing material if possible Shipping damage as a result of inadequate packing is the customers responsibility If you have already disposed of the printers packing material contact a local mailing service for information about repacking the printer If possible include print samples and 50 to 100 sheets of paper or other media that did not print correctly e Include a completed copy of the
103. features and complete tasks with the printer e Name the printer assign it to a zone on the network download files and fonts and change many of the printer settings e Seta password for the printer e Check the levels of printer consumables e Configure and set the printer for Internet Protocol IP or AppleTalk printing To install printer drivers in Mac OS 9 2 or earlier 1 2 O oa fF Q Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into the CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer lt language gt folder of the Starter CD ROM where lt language gt is your language preference For example the Installer English folder contains the Installer icon for the English printer software Follow the instructions on the screen Open the Chooser from within the Apple Menu Select LaserWriter 8 from the left side of the Chooser dialog box Select your printer from the list that appears on the right side of the Chooser dialog box and then select Create To install printer drivers in Mac OS X 1 2 O oa fF Q Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into the CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does n
104. following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation i to ig 5x3 Specifies the number of quick copy jobs that can be stored on the printer This item appears only if an optional hard disk accessory is installed kppp Sets the amount of time that held jobs are kept before i HOUR being automatically deleted from the queue There is no Determines how the printer responds to jobs that request value to select certain trays Determines whether the printer tries to pull paper from a different tray than the one you selected in the printer driver EMELI Sets the printer to pull paper only from the tray you ee and not pull from another tray even if the ou you selected is empty FIRST r Sets the printer to pull from the tray you selected first Gul allows the printer to pull from another tray automatically if the tray you selected is empty Determines when the printer shows a prompt regarding pulling from tray 1 if your print job does not match the type or size loaded in any other tray 5 Select this option if you always want to be prompted b before the printer pulls from tray 1 x Prompts you only if tray 1 is empty Sets how long the printer remains idle before it enters PowerSave mode PowerSave mode does the following e minimizes the amount of power consumed by the printer w
105. from a different program If the job prints go back to the first program and try printing a different file If the message appears only with a certain program or print job contact the software vendor for assistance If the message persists with different programs and print jobs try these steps 1 Turn the printer power off 2 Disconnect all cables to the printer that connect it to the network or computer 3 Remove all memory DIMMs or third party DIMMs from the printer See Installing memory on page 165 4 Remove all EIO devices from the printer See Installing an HP Jetdirect EIO card on page 168 5 Turn the printer power on If the error no longer exists follow these steps 1 Install each DIMM and EIO device one at a time making sure to turn the printer power off and back on as you install each device 2 Replace a DIMM or EIO device if you determine that it causes the error 3 Reconnect all cables that connect the printer to the network or computer 96 Chapter 4 Problem solving The EIO accessory card in slot 2 has encountered a critical error 1 Turn the printer power off and then turn the printer power on 2 Turn the printer power off reseat the EIO accessory in slot C1 and then turn the printer power on 3 Turn the printer power off remove the EIO accessory from Slot 3 install it in a different EIO slot and then turn the printer power on 4 Replace the EIO acce
106. ghtly wider than the media Place media into the tray short edge in print side up The media should be centered between the paper width guides and under the tabs on the paper width guides 5 Slide the paper width guides inward until they lightly touch the media stack on both sides without bending it Make sure that the media fits under the tabs on the paper width guides Note Do not add media to tray 1 while the printer is printing This could cause a paper jam Do not close the front door when the printer is printing ENWW Loading trays 31 Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position Tray 2 supports only paper A4 A5 B5 ISO B5 JIS Letter Legal Executive and 8 5 by 13 inches To load tray 2 1 Pull the tray out of the printer and remove any paper 2 Move the side width guides outward to match the paper size you are loading 3 Onthe rear paper length guide press on the blue tab and adjust it so that the pointer matches the paper size that you are loading Continued on the next page 32 Chapter 2 Printing tasks ENWW 4 Place the paper in the tray and make sure that it is flat at all four corners Keep the paper below the height tabs on the paper length guide in the rear of the tray Push down on the paper to lock the metal paper lift plate in place Slide the tray back into the printer Note Whenever you remove a 250 sheet tray from the printer always push down on th
107. ging the settings for a print job on page 47 On the Finishing tab select Print on Both Sides Click OK Send the print job to the printer oa fF N The paper you are printing on will partially come out of the top output bin during the duplexing Do not pull on the paper until duplexing is complete During duplexing the duplexer will not function if the rear output bin is open To duplex manually 1 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper with the first side down bottom in first e For tray 2 250 sheet tray or tray 3 either a 250 sheet tray or a 500 sheet tray load the letterhead paper with first side up top edge toward the back of the tray 2 Open the printer driver see Changing the settings for a print job on page 47 3 On the Finishing tab select Print on Both Sides 4 Click OK 5 Send the print job to the printer 6 Goto the printer Remove any blank paper from tray 1 Insert the printed stack with the blank side up top edge in first You must print the second side from tray 1 7 f prompted by a message at the controil panel display press SELECT button If total sheets exceed the tray 1 capacity for manual duplex jobs you must repeat steps 6 and 7 each time paper is inserted until the duplexing job is complete Printing on both sid
108. h 500 sheets ream 5 ream carton e Letter 8 5 by 11 inch 250 sheets ream 12 ream carton e Letter 8 5 by 11 inch 3 hole 500 sheets ream 10 ream carton e Legal 8 5 by 14 inch 500 sheets ream 10 ream carton Part number HPJ1124 North America HPJ1424 North America Q2398A Asia Pacific countries regions Q2400A Asia Pacific countries regions CHP310 Europe HPP1122 North America and Mexico HPP113R North America CHP210 Europe CHP213 Europe For use with all office equipment laser and inkjet printers copiers and fax machines Good for high volume printing Specifications 84 bright 20 lb 75 g m HPM1120 North America HPM115R North America HP25011 North America HPM113H North America HPM1420 North America ENWW Ordering parts accessories and supplies 121 Item HP Office paper HP Office recycled paper HP LaserJet transparencies 122 Chapter 5 Service and support Description or use Part number For use with all office equipment laser and inkjet printers copiers and fax machines Good for high volume printing Specifications 84 bright 20 lb 75 g m HPC8511 North America e Letter 8 5 by 11 inch 500 sheets ream 10 ream carton and Mexico e Letter 8 5 by 11 inch 3 hole HPC3HP North America 500 sheets ream 10 ream carton e Legal 8 5 by 14 inch HPC8514 North America 500 sheets ream 10 ream carton e Letter 8 5 by 11 inch Quick Pack HP2500S North Am
109. hapter 1 Printer basics ENWW ENWW Printing tasks This section provides information about the following topics Purchasing paper and other media on page 28 Media input options on page 29 Loading trays on page 31 Media output options on page 35 Printing on special media on page 36 Printing on both sides duplexing on page 43 Canceling a print job on page 46 Using the printer driver on page 47 Using printer driver features on page 49 Using job storage features on page 57 27 Purchasing paper and other media HP LaserJet printers produce excellent print quality You can print on a variety of print media such as paper including up to 100 percent recycled fiber content paper envelopes labels transparencies and custom sized media Properties such as weight grain and moisture content are important factors that affect printer performance and output quality To achieve the best possible print quality use only high quality copier grade paper See Media specifications on page 134 for details Note Always test a sample of paper before purchasing large quantities Your supplier should understand the requirements specified in the ho LaserJet printer family print media guide For ordering information see Ordering parts accessories and supplies on page 116 or go to http Awww hp com support ljpaperguide 28 Chapter 2 Printing tasks ENWW Media input o
110. have blank pages Solution Reduce the complexity of the page or try adjusting the print quality settings If this problem occurs frequently add memory to the printer Try using the PS printer driver rather than the PCL printer driver You can usually do this from a software program In the printer driver set the type to plain paper see Printing by type and size of media on page 53 Note If you change the setting to plain paper the print job will print faster However if you are using heavy media for best results leave the printer driver set to heavy even though printing might be slower See Changing the settings for a print job on page 47 to change the setting or see the online Help See Changing the settings for a print job on page 47 to change the setting or see the online Help Do not try to pull the page out of the printer before duplexing is complete Jamming might result Remove the print cartridge and pull out the sealing tape Reinstall the print cartridge Check the file to make sure that it does not contain blank pages ENWW ENWW Symptom The printer prints but the text is wrong garbled or incomplete Possible cause The printer cable is loose or defective The printer is on a network or sharing device and is not receiving a Clear signal The wrong driver was selected in the software The software program is malfunctioning Solution Disconnect the
111. he configured printer drivers on the client computers and workstations The customization utility supports silent and batch operations Managing and configuring printer drivers 67 Managing the print cartridge This section provides information about HP print cartridges how to store them how to identify genuine ones and their life expectancy Information also appears about non HP print cartridges HP print cartridges on page 68 Non HP print cartridges on page 68 Print cartridge authentication on page 68 Print cartridge storage on page 68 Print cartridge life expectancy on page 69 Checking the supply level on page 69 Cartridge low and cartridge out conditions on page 70 HP print cartridges When you use a genuine new HP print cartridge part number Q2610A 6 000 page cartridge you can obtain several types of information such as the following amount of toner remaining e estimated number of pages remaining number of pages printed e other supplies information Non HP print cartridges Hewlett Packard Company cannot recommend use of non HP print cartridges either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repair required as a result of using a non HP print cartridge will not be covered under the printer warranty If you use a non HP print cartridge the printer is unable t
112. he print job again of the typeface that you Verify the type and location of the requested font Download the font to the printer if applicable Check the software documentation for more information A legal page prints with clipped The print job was too complex You might need to print your job margins at 600 dots per inch reduce the complexity of the page or install more memory A PS error page prints The print job might not be PS Make sure that the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer Specific errors Limit Check Error The print job was too complex You might need to print your job at 600 dots per inch reduce the complexity of the page or install more memory VM Error Font error Select unlimited downloadable fonts from the printer driver Range Check Font error Select unlimited downloadable fonts from the printer driver 114 Chapter 4 Problem solving ENWW ENWW Service and support This section contains information to help you order supplies and contact HP It also provides warranty repacking and software license information Ordering parts accessories and supplies on page 116 Contacting HP on page 123 Guidelines for repacking the printer on page 125 Service information form on page 126 HP maintenance agreements on page 127 Warranty information on page 128 115 Orde
113. he user name and then press SELECT Use UP ARROW A or DOWN ARROW W to scroll to the user or job name and then press SELECT Use UP ARROW A or DOWN ARROW W to scroll to the number of copies and then press SELECT Using job storage features 57 Deleting a held job When you send a proof and hold job the printer automatically deletes your previous proof and hold job If no proof and hold job already exists with that job name and the printer needs additional space the printer might delete other proof and hold jobs starting with the oldest one Note If you turn the printer power off all quick copy proof and hold and private jobs are deleted A held job can also be deleted at the printer control panel To delete a held job 1 2 Press SELECT to open the menus Use UP ARROW or DOWN ARROW W to scroll to the user name and then press SELECT Use UP ARROW or DOWN ARROW W to scroll to the user or job name and then press SELECT Use UP ARROW A or DOWN ARROW W to scroll to ELETE and then press SELECT Printing a private job The private printing feature lets you specify that a job is not printed until you release it using a four digit personal identification number PIN at the printer control panel You specify the PIN in the printer driver and it is sent to the printer as part of the print job To specify a private job To specify in the driv
114. he window To visit any website you must have Internet access e Event log This page shows a list of all printer events and errors e Device information This page also shows the printer network name address and model information To change these entries click Device Information on the Settings tab e Control panel Click this button to view the current status of the printer s control panel Settings tab This tab allows you to configure the printer from your computer The Settings tab can be password protected If this printer is networked always consult with the printer administrator before changing settings on this tab The Settings tab contains the following pages Configure Device Configure all printer settings from this page This page contains the traditional menus found on printers using a control panel display These menus include Information Paper Handling and Configure Device Alerts Network only Set up to receive e mail alerts for various printer and supplies events Email Network only Used in conjunction with the Alerts page to set up incoming and Outgoing e mail Security Set a password that must be entered to gain access to the Settings and Networking tabs Enable and disable certain features of the EWS Other Links Add or customize a link to another website This link is shown in the Other Links area on all embedded Web server pages These permanent links always appear in the Other Links area HP Instant Su
115. hen it is idle e reduces wear on electronic components in the printer turns off the display backlight but the display is still readable The printer automatically comes out of PowerSave mode when you send a print job press a printer control panel button open a tray or open the top cover 73 To turn PowerSave mode on and off see SERGE page 160 on i Customizes the readability of the display panel for your environment by lowering or raising brightness 154 B Control panel menus ENWW Item Values Explanation AUTO Selects the default printer language personality FC Possible values are determined by which valid languages are installed in the printer Normally you should not change the printer language If you change it to a specific printer language the printer will not switch automatically from one language to another unless specific software commands are sent to the printer TOE Sets the amount of time that a clearable warning is OM shown on the printer control panel display The clearable warning message appears until the snd of the job that generated the message uH The clearable warning message appears until you press SELECT button Determines how the printer reacts to errors If the printer CH IS on a Fier cli en probably want to turn FITS CMP ERLE tO GH fit If an error occurs that prevents printing the message appears on the printer control panel display and the p
116. her pages are the interior pages of the document 6 Click OK The preceding procedures for Windows computers change the printer s settings for a print job To change the printer s default settings see Changing default settings on page 48 To print a cover or different first page on Macintosh computers In the Print dialog box select First from and Remaining from 54 Chapter 2 Printing tasks ENWW Note Note ENWW Adding a blank page or back cover to the end of a print job Use this option to add a blank page to the end of a print job To print a blank page in Windows 95 Windows 98 Windows Me and Windows NT 4 0 PCL only This option is not available in the PS printer driver 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Paper tab select Use different paper for first page First Page Other Pages and Back Cover tabs appear Select the Size Source is and Type is for the back cover Click OK To print a blank page in Windows 2000 and Windows XP 1 Open the printer driver see Changing the settings for a print job on page 47 2 Onthe Paper Quality tab select Use Different Paper First Page Other Pages and Back Cover become active are no longer gray Select Back Cover select Add a blank back cover Select the Source is and Type is for the back cover Click OK O oO BB O The preceding procedures change the printer s settings for a print job
117. host name is HF LESH where HEHEHE IS composed of the last six digits of the LAN hardware MAC address Select whether the TCP IP configuration parameters are set automatically from a network server by using BootP Bootstrap Protocol DHCP Dynamic Host Configuration Protocol or manually from the I O submenu If you select HF and a DHCP lease exists use the HEF settings to set DHCP lease options If you select HiFi use the MAHLAL settings to configure TCP IP parameters Configure Device menu 157 Item Values Explanation LE Settin Qs This menu appears if COHFIES METHOD is set to HEF anda DHCP lease for the print server exists YES Hi J The current DHCP lease is saved ES The current DHCP lease along with the leased IP address are released This menu appears if CONFIG METHOD is set to HEF and a DHCP lease for the print server exists YES HO default The print server does not request to renew the DHCP lease ES The print server requests to renew the current DHCP lease Manual settings The unique IP address of the printer where ris a value from 0 to 255 The subnet mask for the printer where x is a value from 0 to 255 The mask is applied to IP addresses to uniquely identify subnetworks and nodes The IP address of the syslog server used to receive and log syslog messages The IP address of the gateway or route used for communications with other networks
118. ide is possible even if toner remains in the cartridge See Ordering parts accessories and supplies on page 116 This situation occurs to protect the printer 70 Chapter 3 Managing and maintaining the printer ENWW Configuring e mail alerts ENWW You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer The alerts take the form of e mail messages to the e mail account or accounts that you specify You can configure the following the device that you want to monitor in this case the printer e what alerts are to be received for example alerts for jams paper out ORDER CARTRIDGE CARTRIDGE and cover open e the e mail account to which the alerts should be forwarded For See the following section HP Web Jetadmin e Using HP Web Jetadmin software on page 64 for general information about HP Web Jetadmin e HP Web Jetadmin online Help for details about alerts and how to set them up Embedded Web server e Using the embedded Web server on page 62 for general information about the embedded Web server e Embedded Web server online Help for details about alerts and how to set them up Configuring e mail alerts 71 Checking the printer configuration At the printer control panel you can print pages that give details about the printer and its current configuration The following information pages are described here Menu map on
119. in duplexer for automatically printing on both sides of paper HP LaserJet 2300dtn The HP LaserJet 2300din printer is the same as the HP LaserJet 2300dn printer except that it also has an additional 500 sheet tray 8 Chapter 1 Printer basics ENWW Printer features The following table describes the features for the HP LaserJet 2300 series printers Fast print e The HP LaserJet 2300L prints on letter size paper at speeds up to 20 speed pages per minute ppm or Ad size paper at up to 19 ppm e All other models print on letter size paper at speeds up to 25 pages per minute ppm or A4 size paper at up to 24 ppm Built in duplexing e Duplex two sided printing is a standard feature of the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer Print cartridge and status e The 6 000 page HP Smart Print Cartridge detects and reports toner features status No shake design maximizes toner use Supplies status page provides toner gauge page count and information on paper sizes used e The printer checks for authentic HP print cartridges Excellent print quality e FastRes 1200 produces 1200 dpi dots per inch print quality for fast high quality printing of business text and graphics e ProRes 1200 produces 1200 dpi printing for the best quality in line art and graphic images Adjustable settings optimize print quality The HP Smart Print Cartridge produces crisp sharp output Flexible paper handli
120. inter location might need to be inspected to ensure that they meet the electrical specifications for the printer See Electrical specifications on page 132 If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 ENWW Message Description Recommended action my he A temporary printing error occurred 1 Turn the printer power off and PRINTER ERROR then turn the printer power on 2 Ifthe message persists contact an HP authorized service or support provider see Contacting HP on page 123 pa HO SYSTEM This message indicates that no 1 Turn the printer power off and system was found The printer then turn the printer power on software system is corrupt 2 Ifthe message persists contact an HP authorized service or support provider see Contacting HP on page 123 Bd PRINTER EEROR A temporary printing error occurred 1 Turn the printer power off and in the scan buffer then turn the printer power on 2 Ifthe message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with ENWW Understanding printer messages 95 Message alternates with Description The printer detected a critical hardware error Recommended action 1 Press CANCEL JOB to clear the print job from the printer memory Turn the printer power off and then turn the printer power on 2 Try printing a job
121. inters and Faxes Windows XP Right click the HP LaserJet 2300 series printer icon Click Properties On the Advanced tab click Printing Defaults Change any of the settings on the tabs These settings are now the defaults for the printer Click OK to return to the Advanced tab Click OK to save your settings and to close the printer driver To change default settings in Macintosh operating systems Depending on the Macintosh operating system version that you have use either the Apple Desktop Printer Utility or the Print Center to change printer driver defaults 48 Chapter 2 Printing tasks ENWW Using printer driver features Note ENWW This section provides instructions for common printing features that are controlled through the printer driver Printing watermarks on page 49 Printing multiple pages on one sheet of paper on page 50 Setting a custom paper size on page 50 Using EconoMode draft printing on page 51 Choosing print quality settings on page 51 Using reduce enlarge options on page 52 Selecting a paper source on page 52 Printing by type and size of media on page 53 Printing a cover or different first page on page 54 Adding a blank page or back cover to the end of a print job on page 55 Adding a blank page to the beginning of all print jobs job separator page on page 55 Printing watermarks A watermark is a marking such as Top Secret
122. ion 92 buffer overflow 92 ordering 119 settings 157 EIO port 26 electrical specifications 132 e mail alerts 63 71 setting up incoming and outgoing 63 embedded Web server configuring e mail alerts 71 features 62 Information tab 63 links to other websites 64 Networking tab 63 opening 62 Settings tab 63 toner status page 69 embossed media 136 EMI statement for Korea 180 energy savings 10 Energy Star 176 envelopes adhesives 139 default size setting 148 double side seams 139 margins 140 orientation 38 printing on 38 specifications 139 storing 140 supported sizes and types 134 environmental product stewardship program 176 specifications paper storage 138 specifications printer 133 specifications printing 138 error messages See messages escape characters entering 171 example 170 escape sequences 1 0 Ethernet ordering cards 119 event log viewing from embedded Web server 63 viewing information about on configuration page 73 expanding memory 165 extended warranty 130 F face up bin See rear output bin factory defaults restoring 160 faded areas on pages 104 images 104 FastRes resolution 153 FCC regulations 175 feeders See tray 1 tray 2 250 sheet tray 3 500 sheet trays feeding modes for trays 53 feeding problems 136 files downloading 18 film transparencies See transparencies Finland laser statement 181 firmware error 93 First mode 53 flaps on envelopes 139 fonts downloading 18 ordering DIMMs 116
123. ion of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Warranty information 129 Note E
124. ion options e Best Quality use ProRes 1200 for the best print quality e Faster Printing use FastRes 1200 as an alternative resolution for complex graphics or faster output e Custom use this option to specify print quality settings Changing resolution can change the formatting of your text To choose print quality settings on Windows computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Finishing tab select the resolution or print quality settings that you want 3 Click OK Using printer driver features 51 Using reduce enlarge options Use the reduce enlarge options to scale your document to a percentage of its normal size You can also choose to scale your document to fit on any size of paper that the printer supports To set reduce enlarge options on Windows computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 Onthe Effects tab use the of Normal Size box or slider scale to reduce or enlarge the scale 3 Click OK Selecting a paper source If your software program supports printing paper by source make the selections from the program Program settings override printer driver settings To select a paper source on Windows computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Paper Quality tab select the source from the Source is drop down list 3 Click OK T
125. just the tray See Loading tray 1 multipurpose tray on page 31 At the printer control panel press SELECT button Use A UP button or W DOWN button to scroll to PAPER HEHELTHE and then press SELECT button 4 Doone of the following i allow me us to on ee sa from 1 if it is loaded Set T e To print by type ae size ro 7 1 but to have the printer er Le to pad e before printing n i to the size that is loaded and set 7 i to anything except fit Cassette mode 5 Inthe software program click File 6 Click Print 7 Click Properties 8 In the printer driver select a type other than Auto Select To print by type and size of paper tray 2 or 3 1 Load and adjust the tray See Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position on page 32 or Loading tray 3 500 sheet tray on page 34 2 Atthe printer control panel press SELECT button to change the size if it was not detected and or the type 3 mi A ru put or W DOWN button to scroll to the size you want and or to the type PAPER HE i and then press SELECT button To print by type and size it might be necessary to unload or close tray 1 For more information see Paper Handling menu on page 146 4 Inthe software program click File 5 Click Print 6 Click Properties 7 In the printer driver select a type other than Auto Select Using printer driver features 53 Note Note
126. ksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser Regulatory and safety statements 181 182 Appendix E Regulatory information ENWW ENWW Index Symbols button on control panel 23 88 Numerics 10Base T and 10 100Base TX ordering cards 119 1200 dpi resolution 153 250 sheet tray See tray 2 250 sheet 26 2 sided printing See duplexing 3 by 5 cards printing 41 300 dpi resolution 153 3 hole punched paper fuser modes 152 printing on 42 500 sheet tray See tray 3 500 sheet 600 dpi resolution 153 A A4 paper ordering 120 settings 149 specifications 134 137 access denied to control panel 25 89 accessing the printer driver 47 accessories ordering 116 verifying installation 72 acid content of media 137 acoustic specifications 133 activation time for PowerSave mode 132 adhesive labels See labels adhesives onenvelopes 139 on labels 141 agreements service 124 alerts configuring e mail 63 description 71 setting with HP Printer Status and Alerts 65 Apple LaserWriter printer driver 18 Apple Macintosh See Macintosh AppleTalk configuring printer for 18 setting 158 arrow buttons on control panel 23 asset number assigning from embedded Web server 63 assigning printer to a network zone 18 auto continue setting 155 automatic duplexing 43 B back button on control panel 23 back page adding blank to end of print job 55 background shading on pages 104 bidirectional communication settings
127. l includes the following controls graphical display that can show up to two lines of messages four navigation buttons BACK button UP button W Down button and SELECT button HELP button PAUSE RESUME button CANCEL JOB button three light emitting diode LED indicator lights READY light DATA light and ATTENTION light See Interpreting control panel messages on page 89 to identify and troubleshoot control panel messages 22 Chapter 1 Printer basics ENWW Graphical display HELP button BACK button PAUSE RESUME button UP button SELECT button DOWN button CANCEL JOB button READY DATA ATTENTION light light light Control panel buttons Button Function HELP e Provides information about the message on the graphical display BACK Backs up one level in the menu tree or backs up one numeric entry Exits menus if held down for more than 1 second PAUSE RESUME PAUSE Causes the printer to stop printing the current job and expel all active pages from the paper path e RESUME Returns the printer to the ready or busy state from the menus or the online Help A UP e Navigates to the previous item in the list or increases the value of items that are numerical in nature w SELECT e Opens menus and navigates through menu levels e Clears an error condition when the condition is clearable e Saves the selected value for an item e Performs the action associated with the item
128. letterhead prepunched or preprinted paper it is important to orient the paper correctly Follow the guidelines in this section for printing on one side only For duplexing guidelines see Printing on both sides duplexing on page 43 Tray 1 orientation print side up top edge toward the printer Guidelines for printing on letterhead or preprinted forms e Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography e Do not use raised or embossed letterhead e The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second 42 Chapter 2 Printing tasks ENWW Printing on both sides duplexing ENWW You can print on both sides of a sheet of paper called duplexing or two sided printing in two ways automatic and manual Letter A4 and 8 5 by13 inches and Legal paper sizes are supported for duplexing e Automatic duplexing The HP LaserJet 2300d HP LaserJet 2300dn and HP LaserJet 2300dtn printers contain a built in duplexer that can automatically print on both sides of paper e Manual duplexing You can perform manual duplexing for the HP LaserJet 2300L HP LaserJet 2300 and HP LaserJet 2300n printers The printer prints the first side of each page waits for you to insert the paper into the printer and then pri
129. loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This can cause jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation Care should be taken not to purchase more paper than can be easily used in a short time about 3 months Paper stored for long periods might experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The paper storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when eval
130. mat instead of binary encoding Select Options in the Page Setup dialog box to deselect substituted fonts ENWW Symptom Possible cause Solution USB problems USB connected This problem is caused by Software troubleshooting HP LaserJet printer does not either a software or e Make sure that your Macintosh appear in the Macintosh hardware component computer supports USB Chooser e Make sure that your Macintosh computer has Mac OS 8 6 or later e Ensure that your Macintosh has the appropriate USB software from Apple Note The iMac and Blue G3 desktop Macintosh systems contain all the requirements to connect to a USB device Hardware troubleshooting e Make sure that the printer is turned on e Verify that the USB cable is properly connected e Make sure that you are using the appropriate high speed USB cable e Make sure that there are not too many USB devices drawing power from the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if there are more than two non powered USB hubs in a row on the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Note The iMac keyboard is a non powered USB hub The LaserWriter driver does Use the Apple Desktop Utility to set up the not display USB devices in printer the Chooser ENWW Troubleshooting common Macintosh problems 111 S
131. ments 127 Warranty information 128 Hewlett Packard limited warranty statement 129 Extended warranty 2 130 Limited warranty for print cartridge life 130 Appendix A Specifications Printer specifications s ee rar diese croire test etites 132 Physical SOCCHICALIONS sa sas so ese we ew aim seu we ow a ee we aw a 132 Electrical specifications 132 Power consumption 132 ACOUSIIC EMISSIONS sa his amd trame dot ot ac credit 133 Operating environment 0 133 Media specifications 134 Supported sizes of media 134 Guidelines for using paper 136 Paper specifications feiss ss ss cars ew aw Re he OO ew Mw es 137 Printing and paper storage environment 138 ENVOI DO RS ee team ea pi nada ob hote ndodes ae 139 LODO case oui aeee eee Se eeke eee hemeecngens eoauese ER eee n sees 141 Transparencies ick Caw suis as dub hee ba Doe eaters Bence RAW A ak La ak aoe 141 Appendix B Control panel menus Retrieve Job MENU 1 ee eee eee eens 144 OMAN MOQUE En
132. n the printer CD ROM or the flyer that came in the printer box or go to http www hp com support lj2300 for help or more information Installing the printing system software 19 Installing the software after the parallel or USB cable has been connected If you have already connected a parallel or USB cable to a Windows computer the New Hardware Found dialog box appears when you turn on the computer To install the software for Windows 95 Windows 98 or Windows Me 1 2 3 4 In the New Hardware Found dialog box click Search CD ROM drive Click Next Follow the instructions on the computer screen Print a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and Readme files on the printer CD ROM or the flyer that came in the printer box or go to nttp www hp com support j2300 for help or more information To install the software for Windows 2000 or Windows XP O N O OO BR In the New Hardware Found dialog box click Search On the Locate Driver Files screen select the Specify a Location check box clear all other check boxes and then click Next Type the following where x is the letter of the CD ROM drive X 2000XP Click Next Follow the instructions on the computer screen Click Finish when installation has completed Select a language and follow the instructions on the computer screen
133. nd Readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support j2300 for help or more information To set up a Windows computer to use the network printer using Windows sharing lf the printer is directly connected to a computer using a parallel cable you can share the printer on the network so that other network users can print to it See your Windows documentation to enable Windows sharing After the printer is shared install the printer software on all computers that share the printer Installing the printing system software 17 Installing Macintosh printing system software for networks This section describes how to install Macintosh printing system software The printing system software support Mac OS 8 6 and later The printing system software includes the following components PostScript Printer Description files The PostScript PS Printer Description files PPDs in combination with the Apple LaserWriter 8 printer driver provide access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs and other software is provided on the CD ROM that came with the printer In addition use the Apple LaserWriter 8 printer driver that comes with the computer HP LaserJet Utility The HP LaserJet Utility provides access to features that are not available in the printer driver Use the illustrated screens to select printer
134. ng e Use tray 1 multipurpose for letterhead envelopes labels transparencies custom sized media postcards and heavy paper Use the adjustable 250 sheet tray tray 2 for standard sizes of paper Use the 500 sheet tray tray 3 for letter and A4 size paper Two output bins are available select either the top output bin or the rear output bin for the most appropriate output location depending on media type e A straight through paper path capability is available from tray 1 to the rear output bin e Built in duplexing is available for the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer Expandability e A 250 sheet or 500 sheet tray is available so that you do not have to add paper as often One enhanced input output EIO card slot is available for interface Three dual inline memory module DIMM slots are available two for adding memory and fonts Printer languages and e Fast printing performance advanced font and graphics technologies and fonts advanced imaging capabilities are benefits of the PCL 6 printer language The PCL 6 technology also includes 45 scalable TrueType fonts and one bitmapped line printer font e Other languages and fonts include HP PCL5e and PostScript PS 3 emulation which includes 35 built in PS language fonts e The printer automatically determines and switches to the appropriate language for the print job ENWW Printer features 9 Interface connections and
135. ng the paper handling features of the printer PRINT TEST Poe There is no value to select Press SELECT button to start the paper path test using the source tray destination output bin duplex and number of copies settings that you set in the other items on the Paper Path Test menu Set the other items before choosing FE tit Select the tray whose paper path you want to test You can select any tray that is installed Select FLL TEA to test all tray paper paths Paper must be loaded in the selected trays Determine whether or not the paper goes through the duplexer during the paper path test The menu item appears only if the printer includes a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300din printer Service menu Set how many sheets of paper are used from each tray during the paper path test If you are testing the optional stapler stacker GEST IMATION item select i amp or higher The Service menu is locked and requires a PIN for access This menu is intended for use by authorized service personnel ENWW Diagnostics menu 161 162 B Control panel menus ENWW ENWW Printer memory and expansion This section explains the memory features of the printer and provides steps for expansion Printer memory on page 164 Installing memory on page 165 Checking memory installation on page 167 Installing an HP Jetdirect EIO
136. ng the printer use only transparencies recommended for use in HP LaserJet printers such as HP brand transparencies For ordering information see Ordering parts accessories and supplies on page 116 For more information see Printing on transparencies on page 40 Choose transparencies in the printer driver see Printing by type and size of media on page 53 Media specifications 141 142 A Specifications ENWW ENWW Control panel menus You can perform most routine printing tasks from the computer by using the program or printer driver These two methods are the most convenient way to control the printer and they will override the printer control panel settings See the Help file for your program or for more information about gaining access to the printer driver see Changing the settings for a print job on page 47 You can also control the printer by changing settings at the printer control panel Use the control panel to gain access to printer features not supported by the program or printer driver You can print a menu map at the printer control panel that shows the settings with the currently selected values see Menu map on page 72 The sections that follow list the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Some menus or menu items appear only if certain options are installed in the printer This section e
137. ntacting HP on page 123 A fuser error has occurred Turn the printer power off and then turn the printer power on If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with A temporary printing error occurred Turn the printer power off and then turn the printer power on If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with A temporary printing error occurred Turn the printer power off and then turn the printer power on If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 Understanding printer messages 93 Message Description There is a problem with the printer memory The DIMM that caused the error will not be used Values of and are as follows DIMM type 0 ROM 1 RAM Device location 0 Internal memory ROM or RAM 1 to 3 DIMM slot 1 2 or 3 2 Error number Recommended action 1 You might need to reseat or replace the specified DIMM Turn the printer power off and then reseat the DIMM that caused the error 2 Try using a different printer driver or printing a smaller file 3 If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with A temp
138. nts the second side of each page Other documents cannot be printed while the printer waits for you to insert the paper for the second side to be printed Even if your printer includes a built in duplexer manual duplexing is necessary for the following if you want to duplex paper other than the supported sizes or weights for example paper heavier than 105 g m 28 lb or very thin paper e if you select Straight Paper Path in your printer driver Guidelines for printing on both sides Do not print on both sides of labels transparencies or vellum Damage to the printer and jams might result Paper orientation for printing on both sides Duplex on the second side of the sheet of paper first The paper needs to be oriented as shown in the following illustration e For tray 1 load the first side facing down with the bottom short edge toward the printer e For all other trays load the first side facing up with the top short edge toward the printer Tray 1 All other trays Printing on both sides duplexing 43 Layout options for printing on both sides The four print orientation options are shown below These options are available when Print on Both Sides is selected from the Finishing tab in the printer driver N 2 1 Flip Pages Up This layout is often used in accounting data processing and long edge landscape spreadsheet applications Every other printed image is oriented upside d
139. o CH the media Set to for the following reasons e You are using highly resistive lower quality papers HP recommends using only HP paper and print media e combination of low humidity and high temperature is causing toner to scatter around the characters halo effect Decreases the possibility for jams in the print cartridge area under conditions of high humidity and high temperature There is no value Returns to the defaults for the Optimize settings to select 152 B Control panel menus ENWW ENWW Item Values Explanation Selects the resolution All values print at the same speed i Produces draft print quality and can be used for compatibility with the HP LaserJet III family of printers ei Produces high print quality for text and can be used for compatibility with the HP LaserJet 4 family of Aa ISTRE Produces 1200 dpi print quality for fast hh qualiy r printing of business text and graphics RORE i Produces 1200 dpi printing for the best H in re art and graphic images Note It is best to change the resolution in the program or printer driver Program and printer driver settings override control panel settings Use the Resolution Enhancement technology REt setting to produce print with smooth angles curves and edges REt does not affect print quality if the print resolution is set to FastRes 1200 All other print resolutions benefit from REt Note
140. o report the levels of the supplies for the printer calculation of the number of pages remaining and cartridge usage information The printer does report a non HP print cartridge with a message on the control panel display Hors HF If the non HP print cartridge was sold to you as a genuine HP product please call the HP fraud hotline See Contacting the HP fraud hotline on page 124 Print cartridge authentication The printer will let you know that a print cartridge is not a genuine HP print cartridge when you insert it into the printer lf the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge call the HP fraud hotline See Contacting the HP fraud hotline on page 124 Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it The shelf life of a print cartridge in an unopened package is approximately 2 5 years CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes 68 Chapter 3 Managing and maintaining the printer ENWW Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that print jobs require and the length of life for the components inside the cartridge When printing text at 5 percent coverage typical for a business letter an HP print cartridge lasts an average of 6 000 pages This assumes that
141. o select a paper source on Macintosh computers Select a paper source from the General options in the printer driver 52 Chapter 2 Printing tasks ENWW Note Note ENWW Printing by type and size of media You can configure the printer to select media by Type such as plain glossy or letterhead and Size such as letter or A4 rather than by Source a tray Printing by type or size means that you want the printer to pull paper or print media from the first tray that is loaded with the type or size that you choose Selecting media by type and size results in significantly better print quality for heavy paper and glossy paper Using the wrong setting can result in unsatisfactory print quality Always print by type for special print media such as labels or grayscale transparencies Always print by size for envelopes If you want to print by type or size and the trays have not been configured for a certain type or size load the paper or print media into tray 1 and then select the type or size from the Page Setup dialog box the Print dialog box or the Print Properties dialog box The type and size settings can also be configured from the HP Web JetAdmin software for networked printers see Using HP Web Jetadmin software on page 64 For Macintosh operating systems these settings can be configured by using the HP LaserJet Utility see HP LaserJet Utility on page 15 To print by type and size of paper tray 1 1 Load and ad
142. of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope might wrinkle during printing For more information see To load envelopes in tray 1 on page 38 140 A Specifications ENWW CAUTION Note CAUTION Note ENWW Labels To avoid damaging the printer use only labels recommended for laser printers To prevent serious jams always use tray 1 to print labels and always use the rear output bin Never print on the same sheet of labels more than once or print on a partial sheet of labels Label construction When selecting labels consider the quality of each component e Adhesives The adhesive material should be stable at 200 C 392 F the printer s fusing temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation For more information see Printing on labels on page 39 Choose labels in the printer driver see Printing by type and size of media on page 53 Transparencies Transparencies used in the printer must be able to withstand 200 C 392 F the printers fusing temperature To avoid damagi
143. of the status window click the Printer icon for which you want to obtain status At the top of the status window select Supplies You can also scroll down to Supplies Status Click Order Supplies The browser opens to the supplies purchasing page Select the supplies that you want to order Ordering parts accessories and supplies 117 Part numbers Paper handling Item Description or use Part number Optional 250 sheet tray and Optional tray to increase paper capacity C4793B feeder unit Holds A4 A5 B5 ISO B5 JIS Letter Legal Executive and 8 5 by 13 inch paper sizes Optional 500 sheet tray and Optional tray to increase paper capacity C7065B feeder unit Holds Letter and A4 paper sizes Memory Item Description or use Part number SDRAM DIMM dual inline Boosts the ability of the printer to handle memory module large or complex print jobs maximum 128 MB with HP brand DIMMs e 8MB C7842A e 16MB C7843A e 32MB C7845A e 64 MB Q9680A e 128 MB Q9121A 118 Chapter 5 Service and support ENWW Cables and interfaces Item Description or use Part number Enhanced I O EIO cards HP Jetdirect print server multi protocol EIO network cards e HP Jetdirect 615n Fast Ethernet 10 J6057A 100Base TX internal print server included on the HP LaserJet 2300n 2300dn and 2300dtn e HP Jetdirect 680n 802 11b wireless J6058A internal print server e HP JetDirect 610n Token Ring internal J4167A print server e HP
144. oftware and languages HP software is not available in all languages This section provides information about the following topics Operating systems and printer components on page 12 Printer drivers on page 14 Software for Macintosh computers on page 15 ENWW Printer software 11 Operating systems and printer components Wind Windows software indows client gers Network administrator Can Windows software Drivers Network administrator Macintosh software PPDs HP LaserJet Utility Fonts Macintosh client Macintosh software PPDs P LaserJet Utility The printer CD ROM contains the software components and drivers for end users and network administrators The printer drivers provided on the CD ROM must be installed to take full advantage of printer features The other programs are recommended but are not required for operation Check the installation notes and Readme files on the printer CD ROM for more information The CD ROM includes software designed for end users and network administrators operating in the following environments e Microsoft Windows 95 Windows 98 and Windows Me Millennium Edition e Microsoft Windows NT 4 0 e Microsoft Windows 2000 and Windows XP e Apple Mac OS version 8 6 to 9 xx 10 1 or later The most recent printer drivers for all supported operating systems are available at nttp www hp com support j2300 If you do not have access
145. om top to bono as the paper lies in the tray ENWW Configure Device menu 151 Item Values Explanation Configures the fuser mode associated with each paper types Change the fuser mode only if you are experiencing problems printing on certain paper types After you select a type of paper you can select a fuser mode that is available for that type The available selections might include some or all of the following modes il Used for most types of paper HIGH 1 Used for rough paper HIGH 2 Used for paper with a special or rough finish id Used for Re REDUC Used to reduce paper curl Turning the aon on ve decrease print quality This is because the setting reduces the amount of heat that the fuser applies during the printing process With the lower temperature toner might not completely bond to the media that you are using The default fuser mode is Hifi for all print media ee excep seameparanciss vr id and rough paper CAUTION Do not change the fuser mode for transparencies Failure to use the iii setting while printing transparencies can result in permanent damage to the printer and fuser Always select Transparencies as the Type in the printer driver and set the a type at the printer control a to TEOHSPOREHM When selected Es resets the fuser mode for each media aa back to its default setting There is no value to select HUE Increases the intensity at which toner is transferred t
146. ommands tell the printer which tasks to perform or which fonts to use This section provides a quick reference for users who are already familiar with PCL 5e command structure The printer has the ability to print vector graphics using the HP GL 2 graphics language Printing in the HP GL 2 language requires that the printer leave PCL 5e language and enter HP GL 2 mode which can be done by sending the printer PCL 5e code Some programs switch languages through their drivers HP s Printer Job Language PJL provides control above PCL 5e and other printer languages The four major functions provided by PJL are printer language switching job separation printer configuration and status readback from the printer PUL commands can be used to change printer default settings See Common PCL 5e printer commands on page 172 for a list of commonly used PCL 5e commands For a complete listing and explanation of how to use PCL 5e HP GL 2 and PJL commands see the HP PCL PJL Reference Set available on CD ROM HP part number 5961 0975 169 Understanding PCL printer command syntax Before using printer commands compare these characters Lowercase l Uppercase O O Number one 1 Number 0 Many printer commands use the lowercase letter 2 and the number one 1 or the uppercase letter O O and the number zero These characters might not appear on your screen as shown here You must use the exact character and case specifie
147. one of these ways e Double click the Printer Status and Alerts tray icon which is in the Tray Manager e On the Start menu point to Programs point to Printer Status and Alerts and click Printer Status and Alerts Click the Options icon in the left pane In the For field select the printer driver for this printer or select All Printers Clear the options for the messages you do not want to appear and select the options for the messages you do want to appear 5 Under Status check rate select how frequently you want the software to update the printer status information that the software uses to generate the messages Status Check Rate might not be available if the printer administrator has restricted the rights to this function To view status messages and information On the left side of the window select the printer for which you want to see information Information provided includes status messages supplies status and printer capabilities You can also click the Job History clock icon at the top of the Printer Status and Alerts window to view a list of previous jobs sent to the printer from your computer ENWW Using Printer Status and Alerts 65 Managing and configuring printer drivers Your system or network administrator can use the driver management and configuration solution to configure printer drivers before you install and deploy them within your environment This is helpful when you configure printer drivers for multi
148. onfiguration page 72 Supplies status page 74 Po OF CE IOMUISE vnc deeds ees hash been bade Goer den er tee ee ons 76 Cleaning the printer 2 77 Cleaning the outside 77 Cleaning the paper path and print cartridge areas 78 Cleaning the TSE lt sacs na ae de hth Beppe eee Gas dee Glee Eee 79 4 Problem solving Troubleshooting checklist 82 Troubleshooting general printing problems 83 Printing special pages 87 Understanding printer messages 88 Using the printer online Help system 88 Resolving persistent messages 88 Interpreting control panel messages 89 CO AS a ed oo oo oies 97 Typical jam locations 97 Print cartridge area 98 Tray 2 or tray 3 paper feed area 99 OUUTE aena ae oe neud obGe0 do ase Gheos eases eee vaees ss 100 DHPISXS FATAL aa essaie atom atid wc acdh Br be diye bons eco wk aed 101 4 Contents ENWW Troublesho
149. ontacting HP on page 123 See Hewlett Packard limited warranty statement on page 129 Page skew Check the media type and quality See Media specifications on page 134 e Make sure that the media is loaded correctly and that the guides are not too tight or too loose ENWW against the stack See Loading trays on page 31 Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position on page 32 or Loading tray 3 500 sheet tray on page 34 Troubleshooting print quality problems 105 Curl or wave AQGBOoCc G AaBoCc Check the media type and quality Both high temperature and humidity can cause paper curl See Media specifications on page 134 Turn over the stack of paper in the tray Also try rotating the paper 180 in the input tray Open the rear door and try printing to the rear output bin straight through paper path Reduce the fusing temperature to reduce the curling see Fuses MOES on page 152 Change the paper type setting in the printer driver to thin transparency or lightweight This helps reduce curl by shortening the time that the media spends in the fuser assembly See Printing by type and size of media on page 53 Keep media sealed in the original packaging and in a cool dry place until ready to use Wrinkles or creases Make sure that the media is loaded properly Check the media type and quality See Media specifications on p
150. ooser printing errors USB problems OS X problems Symptom Possible cause Problems in the Chooser The LaserWriter icon does Software is not installed not appear in the Chooser correctly The HP LaserJet raster Software is not installed printer driver icon does not correctly appear in the Chooser The printer name does not appear in the printer list The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser ENWW Solution The LaserWriter 8 driver should be present as a part of the Mac OS Make sure that the LaserWriter driver is in the Extensions folder within the Systems folder If it is not there install the LaserWriter driver from your Mac OS CD Make sure that you are using a high quality cable Make sure that the printer is on the correct network Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then select the correct network Reinstall the software Make sure that the cables are connected correctly that the printer is on and that the READY light is on Verify that the printer driver is installed Make sure that the correct printer driver has been selected in the Chooser Make sure that AppleTalk is on the button next to Active is selected in the Chooser You might need to restart the computer to activate the change If the printer resides on a network with multiple zones make sure
151. orary printing error occurred 1 Turn the printer power off and then turn the printer power on 2 Try using a different printer driver or printing a smaller file 3 If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with A temporary printing error occurred as a result of an incorrect input or output request 1 Turn the printer power off and then turn the printer power on 2 If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with temporary printing error occurred in one of the printer fans 1 Turn the printer power off and then turn the printer power on 2 If the message persists contact an HP authorized service or support provider see Contacting HP on page 123 alternates with 94 Chapter 4 Problem solving A printer error has occurred where a memory tag CPU error was detected or there is a problem with the air sensor or power supply To resolve problems with the power supply 1 Remove the printer from any UPS supplies additional power supplies or power strips Plug the printer into a wall outlet and see if this resolves the problem 2 Ifthe printer is already plugged into a wall outlet try another power source in the building that is independent of the one currently being used The line voltage and current source at the pr
152. ot run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer lt language gt folder of the Starter CD ROM where lt language gt is your language preference For example the Installer English folder contains the Installer icon for the English printer software Double click the HP LaserJet Installers folder Double click the Mac OS X folder Double click the Installer icon for the desired language On your computer hard drive double click Applications then Utilities and then Print Center Click Add Printer Select the connection type 18 Chapter 1 Printer basics ENWW Note ENWW 9 Select the printer name 10 Click Add Printer 11 Close the Print Center by clicking the close button in the upper left corner Some networks might not allow the printer to be set up automatically You might need to manually select the correct PPD when installing the printer Macintosh computers cannot be connected directly to the printer Installing Macintosh printing system software for direct connections This section explains how to install the printing system software for Mac OS 8 6 to 9 2 x and Mac OS X The Apple LaserWriter driver must be installed to use the PostScript Printer Description PPD files Use the Apple LaserWriter 8 driver that came with your Macintosh computer To install the printing system software 1 Connect a USB cable between
153. oting print quality problems 102 Print quality checklist na nn eta fee hoe oor eww ea he asc 102 Image defect examples 103 Troubleshooting network printing problems 107 Troubleshooting common Windows problems 108 Troubleshooting common Macintosh problems 109 Troubleshooting common PostScript problems 114 5 Service and support Ordering parts accessories and supplies 116 Ordering directly from HP 0 nee eee eens 116 Ordering through service or support providers 116 Ordering directly through the embedded Web server for printers with network connection s saasaa eae 116 Ordering directly through the printer software for printers directly connected to a computer 117 Pant UMD CS EE a de Gee Da oc oe a ie 118 COMACHI A a ee de 123 Getting support 123 Obtaining extended service and support 124 Contacting the HP fraud hotline 124 Guidelines for repacking the printer 125 Service information form 126 HP maintenance agree
154. ower usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program to encourage the development of energy efficient office products litt ENERGY STARS is a U S registered service mark owned by the U S government As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency For more information see hitpo www energystar gov Toner consumption EconoMode uses significantly less toner which might extend the life of the print cartridge Media use This product s duplex feature two sided printing and n up printing multiple pages printed on one page capabilities can reduce media usage and the resulting demands on natural resources The duplex feature is available only for printers that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet printing supplies In many countries regions this product s printing supplies for example print cartridge and fuser can be returned to HP through the HP Printing Supplies Environmental Program An
155. own Facing pages are read continuously from top to bottom 2 Flip Pages Sideways Each printed image Is oriented right side up Facing pages short edge landscape are read from top to bottom on the left page then from top to bottom on the right page 3 Flip Pages Sideways This is the default and most common layout with every long edge portrait printed image oriented right side up Facing pages are read from top to bottom on the left page then from top to bottom on the right page 4 Flip Pages Up This layout is often used with clipboards Every other printed short edge portrait image Is oriented upside down Facing pages are read continuously from top to bottom 44 Chapter 2 Printing tasks ENWW CAUTION Note Note ENWW To duplex with the built in duplexer The built in duplexer is included only with the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300din printer 1 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper with the first side down bottom in first e For tray 2 250 sheet tray or tray 3 either a 250 sheet tray or a 500 sheet tray load the letterhead paper with first side up top edge toward the back of the tray Do not load paper that is heavier than 105 g m 28 lb bond Jamming could result Open the printer driver see Chan
156. page 72 Configuration page on page 72 Supplies status page on page 74 includes information about print cartridge use PS or PCL font list on page 76 For a complete list of printer information pages see the Information menu at the printer control panel Information menu on page 145 Keep these pages nearby for troubleshooting They are also useful if you contact HP Customer Care Menu map Print the menu map to see the current settings for the menus and items available at the printer control panel To print a menu map 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to INFORNATION and then press SELECT button 3 Use A UP button or W DOWN button to scroll to FEIHT MENL ME and then press SELECT button You might want to store the menu map near the printer for reference The content of the menu map varies depending on the options currently installed in the printer Many of these values can be overridden in the program or printer driver For a complete list of control panel items and possible values see Control panel menus on page 143 To change a control panel setting see Changing control panel settings on page 25 Configuration page Use the configuration page to view current printer settings to help troubleshoot printer problems or to verify installation of optional accessories such as memory DIMMs trays and printer
157. ple operating systems e Run the configuration editor the editor is not supported for some older drivers e Deploy the configured printer drivers to the server s e Instruct the end users to connect to the print server The configured driver for their operating system is automatically deployed to their computer 66 Chapter 3 Managing and maintaining the printer ENWW ENWW Administrators can use the HP Jetadmin software plug in to deploy configured printer drivers using a silent batch or remote process Obtain the HP Web Jetadmin software plug in from http www hp com go webjetadmin_software Customization utility Administrators can use a customization utility to create a custom installation package that includes only the components that are needed within a specific organization or operating environment The customization utility is available in two places e onthe CD ROM that comes with the printer the utility is one of the installer options inthe printing system software that is available for downloading from the HP website for the printer model http Awww hp com lj2300 The installation procedure prompts the administrator to select components from the contents of the printing system During this process the administrator is prompted to configure the printer driver settings if the selected drivers support preconfiguration The process yields a customized installation package that the administrator can deploy to install t
158. ple workstations or printers that share the same configuration When you preconfigure your printer driver to match the printer hardware you can gain access to all of the printer accessories through the driver You can also configure most driver feature settings Five of the driver features can be locked This means that you can choose not to allow users to change the duplex print color as gray input tray output tray and media type settings Some features might not apply to all printers For example some printers do not include color printing or duplexing The driver management and configuration solution saves time and reduces management costs Previously if an administrator wanted to configure printer drivers the configuration had to be completed at each client workstation Because the driver management and configuration solution offers multiple configuration options administrators can create a single configuration in a central location that best fits their software installation and deployment strategy The driver management and configuration solution also gives administrators more control over their printing environment because they can deploy drivers that share the same configuration across an entire organization They can use the lock feature to support organization initiatives For example if a printer includes a duplexer locking the duplex setting ensures that all print jobs are printed on two sides to save paper All of
159. port See support D dark images printing 102 darkness setting 153 data transmission settings 157 Declaration of Conformity DOC Canadian 179 U S 178 default settings restoring 160 defects in images examples 103 deleting jobs private 59 quick copy 57 devices configuring from embedded Web server 63 information 63 status 63 Diagnostics menu 161 dimensions of printer 132 DIMMs checking installation 167 error messages 95 errors 94 installing 165 ordering 116 preinstalled DIMM 125 preinstalled in slot 1 164 retaining when repacking the printer for return to HP 125 upgrading 164 direct connection installing printing system software for Macintosh 19 installing printing system software for Windows 16 display brightness changing 154 DLC LLC setting 158 DOC Declaration of Conformity Canadian 179 U S 178 documentation ordering 119 dots per inch 153 double sided printing See duplexing down button on control panel 23 downloading files and fonts 18 HP Web Jetadmin 64 printer drivers 14 printing system software 16 sample model scripts for UNIX 16 dpi 153 draft quality printing 153 drivers See printer drivers dropouts on images 104 drum life out 70 ENWW ENWW duplexer jams 101 paper access plate 101 settings 148 supported sizes and weight for media 135 duplexing automatic and manual 43 description 43 E EconoMode description 51 setting 153 Edit MS DOS 171 Edlin MS DOS 171 EIO cards bad transmiss
160. pport Order Supplies and Product Support Device Information Name the printer and assign an asset number to it Enter the name and e mail address for the primary contact who will receive information about the printer Language Determine the language in which to display the embedded Web server information Time Services Set the printer to retrieve the date and time from a network server at regular intervals Networking tab This tab allows the network administrator to control network related settings for the printer when it is connected to an IP based network This tab will not appear if the printer is directly connected to a computer or if the printer is connected to a network using anything other than an HP Jetdirect print server card ENWW Using the embedded Web server 63 Other links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these websites Connecting might require that you close the embedded Web server and reopen it e HP Instant Support Connects you to the HP website to help you find solutions This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer e Order Supplies Click this link to connect to the HP websi
161. ptions ENWW The printer comes with up to three paper trays The printer automatically selects the requested media from the correct tray if that media is loaded in any of the trays If the media is not available a message on the control panel prompts you to select the media or tray that you want instead Tray 1 pull down Tray 2 250 sheet tray Tray 3 500 sheet tray if installed Tray 1 media sizes Tray 1 a multipurpose tray adjusts for sizes from 76 by 127 mm 3 by 5 inches to a legal size sheet 216 by 356 mm 8 5 by 14 inches Tray 1 should be used when printing the following types of media envelopes see Printing on envelopes on page 37 labels see Printing on labels on page 39 transparencies see Printing on transparencies on page 40 custom sized media or cardstock see Printing on custom sized media or cardstock on page 41 postcards see Printing on custom sized media or cardstock on page 41 Media input options 29 Tray 2 250 sheet tray paper sizes 250 sheet tray can be purchased as an accessory if the printer did not come with a tray 3 It has settings for the following paper sizes e A4 A5 B5 ISO B5 JIS Letter Legal Executive 8 5 by 13 inches FoolsCap Folio JIS Exec See Loading tray 2 250 sheet tray or optional 250 sheet tray in tray 3 position on page 32 to change the paper size See Supported sizes of media
162. r See Opening the embedded Web server on page 62 for an explanation of this feature To order directly through the embedded Web server 1 Inthe Web browser on the computer type the IP address for the printer The printer status window appears Select the Setting tab at the top of the window If asked to provide a password type the password On the left side of the Device Configuration window double click Order Supplies This provides a URL from which to purchase consumables Supplies information with part numbers and printer information is provided 5 Select the part numbers that you want to order and follow the instructions on the screen 116 Chapter 5 Service and support ENWW ENWW Ordering directly through the printer software for printers directly connected to a computer The printer software gives you the ability to order supplies and accessories directly from the computer Three things are necessary to use this feature The Printer Status and Alerts software must be installed on your computer Use the Custom installation option to install this software See Using Printer Status and Alerts on page 65 The printer must be directly connected to your computer through a parallel cable You must have access to the World Wide Web To order directly through the printer software 1 At the bottom right of the screen in the system tray click the Printer icon This opens the status window On the left side
163. r open the rear output bin 2 Press SELECT button to open the menus 3 Use A UP button or W DOWN button to scroll to CONFIGURE GEUTCE and then press SELECT button 4 Use A UP button or W DOWN button to scroll to FRIR GUAL IT and then press SELECT button 5 Use A UP button or W DOWN button to scroll to CREATE CLEANING PAGE and then press v SELECT button Follow the instructions on the cleaning page to complete the cleaning process lf your printer model includes a duplexer close the rear output bin Cleaning the fuser 79 80 Chapter 3 Managing and maintaining the printer ENWW ENWW Problem solving This section will help you troubleshoot and solve minor printer problems Troubleshooting checklist on page 82 Troubleshooting general printing problems on page 83 Printing special pages on page 87 Understanding printer messages on page 88 Clearing jams on page 97 Troubleshooting print quality problems on page 102 Troubleshooting network printing problems on page 107 Troubleshooting common Windows problems on page 108 Troubleshooting common Macintosh problems on page 109 Troubleshooting common PostScript problems on page 114 81 Troubleshooting checklist If the printer is not responding properly complete the following checklist in order If the printer does not pass a step follow the corresponding troubleshooting suggestions
164. r or to find out what is installed in the ElO slots print a configuration page See Configuration page on page 72 164 Appendix C Printer memory and expansion ENWW Installing memory CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package then touch bare metal on the printer The HP LaserJet 2300 series printers come with one DIMM installed in slot 1 Do not remove the preinstalled DIMM from slot 1 You can use slot 2 or slot 3 interchangeably for adding DIMMs If you have not already done so print a configuration page to find out how much memory is installed in the printer before adding more memory See Configuration page on page 72 1 After the configuration page is printed turn the printer off and disconnect the power cord Open the top cover Remove the side panel by pressing the release button and sliding the right side panel forward until the alignment arrows line up 4 Pull the panel away from the printer exposing the available DIMM slots 5 Disconnect all interface cables Continued on the next page ENWW Installing memory 165 6 Remove the DIMM from the antistatic package CAUTION To reduce the possibility of damage caused by static electricity always wear an electrostatic discharge ESD wrist strap or touch the surface of the antistatic package before handling
165. ration page See Configuration page on page 72 The printer jammed or the printer was turned on and media was detected in a wrong location The printer is automatically attempting to eject the pages Wait for the printer to finish trying to clear the pages If it cannot a jam message will appear on the control panel display You are attempting to view an empty event log by selecting Hi ELEM T from the control panel No action necessary This message appears for approximately 10 seconds after you install a new genuine HP cartridge No action necessary The print cartridge is missing and must be reinstalled for printing to continue Replace or correctly reinstall the print cartridge The tray that is indicated is configured for a specific type and size of media needed by a print job but the tray is empty All other trays are also empty Load the requested media in the tray that is indicated Understanding printer messages 89 Message Or Description job is sent that requires a specific type and size that is not available in the tray that is indicated Recommended action Perform one of these steps e Load the requested media into the indicated tray and press SELECT button e Press y to use a type and size that are available in another tray alternates with Or The printer is waiting for media to be loaded in tray 1 for manual feed Perform on
166. rding availability of the HP Supplies Returns and Recycling Program Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide See Ordering parts accessories and supplies on page 116 for ordering information This product is suitable for the use of recycled media according to DIN 19309 Material restrictions This HP product does not contain added mercury This HP product contains lead for example solder that might require special handling at end of life This HP product does not contain batteries Material safety data sheet Material safety data sheets MSDS can be obtained by contacting the HP LaserJet Supplies website at_http www hp com go msds For more information Visit_htto www hp com go environment to obtain information about the following environmental topics product environmental profile sheet for this and many related HP products HP commitment to the environment HP environmental management system HP end of life product return and recycling program material safety data sheets ENWW Environmental product stewardship program 177 Declarations of conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Manufacturer s Address Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name P
167. rear output bin jams 100 locating 35 recovery for jams 156 recycled paper using 177 recycling plastics 176 print cartridges 176 registration settings 151 regulatory statements Canadian DOC 179 FCC 175 Finnish laser 181 Japanese VCCI 180 Korean EMI 180 laser safety 180 LED safety 180 U S DOC 178 relative humidity specifications 133 renaming the printer 113 repacking the printer 125 repair See support repetitive defects on pages 105 images on pages 106 replacement interval print cartridges 69 Resets menu 160 resolution 153 Resolution Enhancement technology REt setting 153 restoring default settings 160 REt setting 153 retention job control panel menu 144 private 58 proof and hold 57 returns program 176 177 rough paper fuser modes 152 printing 53 S safety statements laser 180 LED 180 scan buffer errors 95 scattered toner on pages 106 scripts for UNIX 16 SDRAMM See DIMMs seams on envelopes 139 security setting password for embedded Web server features 63 select check mark button on control panel 23 serial buffer overflow 92 serial number 73 servers See HP Jetdirect print servers Index 189 190 Index Service control panel menu 161 settings changing defaults in printer driver for Macintosh 48 changing defaults in printer driver for Windows 48 changing for a print job in Macintosh 47 changing for a print job in Windows 47 configuring from embedded Web server 63 control panel 2
168. rect the problem contact an HP authorized dealer or service representative See Contacting HP on page 123 Vertical lines If black or white vertical streaks appear on the page e The photosensitive drum inside the print cartridge has probably been scratched or is worn out Install a new HP print cartridge Gray background If the amount of background toner shading becomes unacceptable the following procedures might help to clear the condition e Decrease the density setting see Tae DEI of background shading 4517 on page 153 This decreases the amount Change the media to a lighter basis weight See Media specifications on page 134 Check the printers environment very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge ENWW Toner smear If toner smears appear on the leading edge of the media the paper guides are dirty See Cleaning the paper path and print cartridge areas on page 78 and Cleaning the fuser on page 79 AQBD C AaBhec i AQ BhCC AQGBHCC AaBbCc js Try installing a new HP print cartridge Check the media type and quality See Media specifications on page 134 Loose toner Clean the inside of the printer See Cleaning the paper path and print cartridge areas on page 78 and Cleaning the fuser on page 79 AaBe ec e Check the media type and quality See Media specifications
169. red See the control panel display ENWW Note ENWW Using the printer Help system This printer features a Help system at the control panel that provides instructions for resolving most printer errors To view Help for a message if available press HELP button If the Help topic is longer than two lines use A UP button and W DOWN button to scroll through the entire topic To exit the Help system press HELP button again Printing control panel menus To see the current settings for the menus and items available at the control panel print a control panel menu map You might want to store the menu map near the printer for reference To print a control panel menu map 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to INFORHATIOH and then press SELECT button 3 Use A UP button or W DOWN button to scroll to FR INT MENU MGE and then press SELECT button Changing control panel settings For a complete list of menu items and possible values see Control panel menus on page 143 Certain menu options appear only if the associated tray or accessory is installed For example the EIO menu appears only if you have an EIO card installed To change a control panel setting 1 Press SELECT button to open the menus 2 Use A UP button or W DOWN button to scroll to the menu that you want and then press Y SELECT button 3 Some menus might have se
170. ring parts accessories and supplies This section provides information regarding ordering parts supplies and documentation Use only parts and accessories specifically designed for this printer The section Part numbers on page 118 is organized according to these types of accessories Paper handling on page 118 Memory on page 118 Cables and interfaces on page 119 Documentation on page 119 Printing supplies on page 120 Ordering directly from HP You can obtain the following directly from HP e Replacement parts To order replacement parts in the U S see hitp www hp com hps parts or nttp oartsurfer hp com Outside the United States order parts by contacting your local authorized HP service center e Supplies and accessories To order supplies in the U S see http www hp com go lisupplies To order supplies worldwide see hitp www hp com ghp buyonline him To order accessories see http www hp com go accessories e Documentation See the websites listed under Documentation on page 119 for documentation that is available online Ordering through service or support providers To order a part or accessory contact an HP authorized service or support provider See Contacting HP on page 123 Ordering directly through the embedded Web server for printers with network connection Use the following steps to order printing supplies directly through the embedded Web serve
171. rinter driver features on page 49 to get the most out of your printer Choose the installation procedure from the following Installing Windows printing system software for direct connections on page 16 Installing Windows printing system software for networks on page 17 Installing Macintosh printing system software for networks on page 18 Installing Macintosh printing system software for direct connections on page 19 Installing the software after the parallel or USB cable has been connected on page 20 Installing Windows printing system software for direct connections This section explains how to install the printing system software for Microsoft Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 and Windows XP When installing the printing software in a direct connect environment always install the software before connecting the parallel or USB cable If the parallel or USB cable was connected before the software installation see Installing the software after the parallel or USB cable has been connected on page 20 Either a parallel or USB cable can be used for the direct connection You cannot connect parallel and USB cables at the same time Use an IEEE 1284 compatible cable or a standard 2 meter USB cable Windows 95 and NT 4 0 do not support USB cable connections To install the printing system software 1 Close all software programs that are open or running 2 Insert the print
172. rinter goes offline for 10 seconds before returning online If an error occurs that prevents printing the message remains on the printer control panel display and the printer remains offline until you press SELECT button CARTRIDGE LOW CONT THUE Determines NON ie pue behaves if the print cartridge STOF is low The amp CARTI message first appears when about 10 es of the toner remains in the print cartridge at 5 percent coverage about 600 pages remaining Print quality is not guaranteed if you print after receiving this message iP IHULE The printer continues to print and the message appears until you replace the print cartridge Tm The printer pauses printing until you replace the print cartridge or press SELECT button before each job to print it The message appears until you replace the print cartridge CARTRIDGE OUT CONT THUE Determines how the printer reacts if the print cartridge is epee empty COMTI he P continues to print and the REPLACE CA ETEIDGE message appears until you replace the piini cartridge HP does no Labs Le no if you select E after a F CE CARTRION condition o ite print da as soon as 1s possible to ensure print quality 7G The printer stops printing until you replace the print de If the end of drum life is reached the printer stops regardless of the Sf TRIG3E OUT setting ENWW Configure Device menu 155 Item Values Explanation AUTO Determines ho
173. rinters that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer 1 Remove tray 2 from the printer 2 Pull the green lever on the left front of the tray 2 opening to open the paper access plate Reach in and pull out the jammed paper Push the bottom of the paper access plate back up until it clicks into place on both sides both sides need to be engaged Reinstall tray 2 To reset the printer and continue printing open the top cover all the way and then close it Note If the ATTENTION light does not go out jammed media remains inside the printer Check the paper feed and rear output areas for jams ia NL h m Hu j um D Le ET i j NE u ET ENWW Clearing jams 101 Troubleshooting print quality problems This section helps you define print quality problems and what to do to correct them Often print quality problems can be handled easily by making sure that the printer is properly maintained using print media that meets HP specifications or running a cleaning page Print quality checklist General print quality problems can be solved by following the checklist below Check the printer driver to make sure that you are using the best available print quality option see Choosing print quality settings on page 51 Try printing with one of the alternative print drivers on the printer CD R
174. roduct Numbers Regulatory Model Product Options HP LaserJet 2300L 2300 2300d 2300n 2300dn 2300din including 250 sheet feeder and 500 sheet feeder accessory Q2477A Q2472A Q2473A Q2474A Q2475A Q2476A including C4793B and C7065B BOISB 0206 00 All Number conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product GB4943 1995 CISPR 22 1993 A1 A2 EN 55022 1994 A1 A2 Class Bl EN 61000 3 2 1995 A14 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B2 ICES 003 Issue 3 GB9254 1998 AS NZS 3548 1995 A1 A2 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product includes LAN Local Area Network options When the interface cable is attached to a LAN connector the product meets the requirements of EN 55022 Class A in which case the following appli
175. rol panel menu configuration view and print internal pages receive notification of printer and supplies events view and change network configuration The embedded Web server feature requires at least 48 MB of RAM and an HP Jetdirect print server in order to connect to your network The HP LaserJet 2300n printer HP LaserJet 2300dn printer and HP LaserJet 2300din printer already meet these requirements The HP LaserJet 2300d printer requires an HP Jetdirect print server and the HP LaserJet 2300L printer and HP LaserJet 2300 printer require 16 MB of RAM and an HP Jetdirect print server To use the embedded Web server you must have Microsoft Internet Explorer 5 01 and later or Netscape 6 2 and later for Windows Mac OS and Linux Netscape only Netscape Navigator 4 7 is required for HP UX 10 and HP UX 11 The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based printer connections You do not have to have Internet access to open and use the embedded Web server When the printer is directly connected to a computer the embedded Web server is supported for Windows 95 and later In order to use the embedded Web server with a direct connection you must choose the Custom installation option when you install the printer driver Select the option to load Printer Status and Alerts The proxy server is installed as part of the Printer Status and Alerts software When the prin
176. ropriate driver is installed Program and printer driver settings override control panel settings For more information see Using the printer driver on page 47 The following table lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it ltem Values Kema ppo mop emme Explanation Sets the value to correspond with the paper size currently loaded in tray 1 GHY SIZE If both the type and size for tray 1 are set to AM the printer will pull paper from tray 1 first as long as paper is loaded in the tray A size other than 4 I The printer does not pull from this tray unless the type or size of the print job matches the type or size loaded in this tray Sets the value to correspond with the type of paper or other print media currently loaded in tray 1 GHY TYPE If both the type and size for tray 1 are set to AM the printer will pull paper from tray 1 first as long as paper is loaded in the tray A type other than ft TE The printer does not pull from this tray unless the type or size of the print job matches the type or size loaded in this tray Sets the value to correspond with the paper size currently loaded in tray 2 146 B Control panel menus ENWW Item Values Explanation Sets the value to correspond with the paper type currently loaded in tray 2 Sets the value to correspond with the paper size
177. rt See support PJL Printer Job Language commands 169 plastics recycling 176 portrait orientation setting as default 150 ports description 26 parallel 26 RJ 45 EIO 26 troubleshooting for parallel communication 92 USB 26 postcards printing 41 PostScript PS See PS PostScript PostScript Printer Description PPD files availability by operating system 13 included 15 selecting alternate 113 power consumption 132 printer not receiving 86 requirements 132 PowerSave mode 154 160 default activation time 132 energy consumption 176 power consumption 132 PPD PostScript Printer Description files availability by operating system 13 description 18 included 15 installing 18 selecting alternate 113 preprinted paper fuser modes 152 printing on 42 prepunched paper fuser modes 152 printing on 42 preventative maintenance kit See printer maintenance kit print cartridges cleaning area 78 clearing jams 98 EconoMode 153 error messages 89 fraud hotline 124 low 70 155 non HP 68 ordering 116 out 70 155 recycling 176 returning used 177 status 68 74 storing 68 toner level 69 warranty 130 ENWW ENWW print jobs adding blank page to beginning 55 adding blank page to end 55 canceling 23 46 deleting held 58 deleting private 59 printing private 58 proofing and holding 57 retention 154 slow 84 print quality checklist for troubleshooting 102 examples of defects 103 features 9 guidelines for media 136 settings 153 Print
178. rueType is a U S trademark of Apple Computer Inc UNIX is a registered trademark of The Open Group ENWW Contents 1 Printer basics Printer configurations 6 444 cee ee eee cer chum eee ee deu eee tenus 8 Printer features xr sans er eR SRR Oe Labo Eee tutos 9 Pinter SOINS ES eee nn ess mad tion ace a ee a mit au due 11 Operating systems and printer components 12 BA ALLLCS DS ONE ESP teens enews Seen de ee eee 14 Software for Macintosh computers 15 Installing the printing system software 16 Installing Windows printing system software for direct connections 16 Installing Windows printing system software for networks 4 17 Installing Macintosh printing system software for networks 18 Installing Macintosh printing system software for direct connections 19 Installing the software after the parallel or USB cable has been connected 20 Uninstalling the software 21 COMUOMDANG 4 46266 4 46400 c e eda pe Hee G eho ton Lo Sec Faceaseess 22 Control panel layout 0 ee eee eee eens 22 Using the printer Help system 25 Printing control panel menus 25 Changing control panel settings 25 teega Ae E a oe eee E Ged erase
179. s In the Values column the default value for each setting is the one with an asterisk next to it ltem Values DE T pren ito 33 Explanation Sets the default number of copies by selecting any number from i to 335 Use A UP button or W Down button to select the number of copies This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver such as a UNIX or Linux application Note lt is best to set the number of copies in the program or printer driver Program and printer driver settings override control panel settings Sets the default image size for paper and envelopes The item name changes from paper to envelope as you scroll through the available sizes This setting applies only to print jobs that do not have the paper size specified in the program or printer driver Sets a default custom paper size for tray 1 This menu appears only if the Custom Standard switch in the selected tray is set to Custom Appears only for printers that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300ditn printer Set the value to to print on both sides duplex or EF to print on one side simplex of a sheet of paper 148 B Control panel menus ENWW Item Values Explanation bad ar io Sen Changes the binding edge for duplex printing The menu item appears only if the printer in
180. s stored e SFT Downloaded fonts which stay resident in the printer until other fonts are downloaded to replace them or until the printer power is turned off THTERMGL Fonts that permanently reside in the printer e Font ID is the number you assign to soft fonts when you download them through software 76 Chapter 3 Managing and maintaining the printer ENWW Cleaning the printer Over time particles of toner and paper accumulate inside the printer This can cause print quality problems during printing Cleaning the printer eliminates or reduces these problems Clean the paper path and print cartridge areas every time that you change the print cartridge or whenever print quality problems occur As much as possible keep the printer from dust and debris Cleaning the outside Clean the outside of the printer with a cloth that has been dampened with water CAUTION Do not use ammonia based cleaners on or around the printer ENWW Cleaning the printer 77 Cleaning the paper path and print cartridge areas Over time particles of toner and paper accumulate inside the printer This can cause print quality problems during printing Cleaning the printer eliminates or reduces these problems To clean the inside of the printer 1 Turn the printer off and unplug the power cord 2 Open the top cover 3 Remove the print cartridge CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes
181. se toner on the page If you get any toner on your clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Open the top cover 2 Remove the print cartridge CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes Place a piece of paper over the top of the print cartridge to shield it while it is out of the printer 3 Carefully lift up the registration plate If the leading edge of the print media is visible gently pull the media toward the rear of the printer to remove it from the printer lf the media is difficult to remove or has already entered the output area remove the jam as described in Output areas on page 100 4 When the jammed media has been removed genily flip down the registration plate Reinstall the print cartridge and shut the top cover Note lf the print cartridge is difficult to reinstall make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly in place If the ATTENTION light does not go out jammed media remains inside the printer Check the paper feed and rear output areas for jams For printers that include a built in duplexer HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer check the duplexer area ENWW ENWW Tray 2 or tray 3 paper feed area Note If paper has entered the print cartridge area
182. side up e Use the rear output bin for labels Remove label sheets from the output bin as they are printed to prevent them from sticking together e Donotuse labels that are separating from the backing sheet or are wrinkled or damaged in any way e Donot use label sheets that have the backing sheet exposed and do not reuse partially used label sheets e Do not feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer CAUTION If a sheet of labels becomes jammed in the printer see Clearing jams on page 97 ENWW Printing on special media 39 Printing on transparencies Use only transparencies recommended for use in laser printers For transparency specifications see Transparencies on page 141 Guidelines for printing on transparencies e Print transparencies from tray 1 e Use the top output bin to reduce curling this is for transparencies only for other media use the rear output bin to reduce curling e Remove transparencies from the output bin as they are printed to prevent them from sticking e Place transparencies on a flat surface after removing them from the printer Set the printer driver for transparencies see Printing by type and size of media on page 53 e For Macintosh computers go to the HP LaserJet Utility and select transparencies 40 Chapter 2 Printing tasks ENWW Note ENWW Printing on custom size
183. ss to printer features 8 Inthe Setup dialog box click Select and then click OK to return to the Chooser Note If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup click Printer Info and then click Update Info to display the icon 9 Close the Chooser Mac OS X 1 Delete the printer from the Print Center 2 Add the printer again using the option to manually select the PPD Renaming the printer If you are going to rename the printer do this before selecting the printer in the Chooser If you rename the printer after selecting it in the Chooser you will have to return to the Chooser and reselect it Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer ENWW Troubleshooting common Macintosh problems 113 Troubleshooting common PostScript problems The following situations are specific to the PostScript PS language and might occur when several printer languages are being used Check the control panel display for messages that might help resolve problems Note To receive a printed or screen message when PS errors occur open the Print Options dialog box and click the selection next to the PS Errors section that you want Symptom Possible cause Solution The job prints in Courier the The requested typeface is not Download the font that you want printer s default typeface instead downloaded and send t
184. ssory in slot Es ENWW Clearing jams Occasionally media can become jammed during a print job The following are some of the Causes e Trays are loaded improperly or overfilled e Tray 2 or tray 3 is removed during a print job The top cover is opened during a print job e The media that is being used does not meet HP specifications see Media specifications on page 134 e The media that is being used is outside of the supported size range see Media specifications on page 134 Typical jam locations Jams can occur at four locations BR N Print cartridge area see Print cartridge area on page 98 Input tray areas see Tray 2 or tray 3 paper feed area on page 99 Output bin areas see Output areas on page 100 Duplexer area applies only to the HP LaserJet 2300d printer HP LaserJet 2300dn printer and HP LaserJet 2300dtn printer see Duplexer area on page 101 Note Find and remove the jammed media by using the instructions provided in this section If the location of the jam is not obvious look first in the print cartridge area Be sure to remove all torn pieces of media that remain in the printer Loose toner might remain in the printer after a jam This should clear after a few sheets have been printed See Loose toner on page 105 ENWW Clearing jams 97 98 Chapter 4 Problem solving Print cartridge area Jams in this area might result in loo
185. statement 180 L labels fuser modes 152 orientation for printing 39 specifications 141 supported sizes and types 134 landscape orientation setting as default 150 languages available in HP software 11 not available for printer 89 setting for control panel 156 setting for embedded Web server 63 setting for printer 155 switching 9 verifying installed 73 laser regulatory statement for Finland 181 safety statement 180 Laser Writer printer driver 15 LaserJet Utility for Macintosh 15 LaserWriter printer driver 18 LED safety statement 180 letter paper override A4 settings 149 letterhead fuser modes 152 low temperature inks 136 printing on 42 raised or embossed 136 life expectancy print cartridges 69 light characters 102 density setting 153 printing 104 lights on control panel 22 line feed settings 150 line spacing settings 150 lines vertical on image 104 links to websites configuring from embedded Web server 64 customizing 63 Linux availability of software for 13 locking control panel 15 printer driver features 66 loose toner on pages 105 low toner 70 155 ENWW ENWW Macintosh Appletalk setting 158 availability of software by operating system 13 changing printer driver defaults 48 changing settings for a print job 47 HP LaserJet Utility 15 installing printing system software 18 19 operating systems supported 12 printer drivers 15 printer software 15 printing errors 110 selecting alternate PPD 113 software 15
186. support printer installation or printer object creation on Novell servers It supports only direct mode network installations between Windows computers and a printer To install your printer and create objects on a Novell server use an HP utility such as HP Web Jetadmin or HP Install Network Printer Wizard or a Novell utility such as NWadmin To install the printing system software 1 If you are installing the software on Windows NT 4 0 Windows 2000 or Windows XP make sure that you have administrator privileges 2 Make sure that the HP Jetdirect print server is configured correctly for the network by printing a configuration page see Configuration page on page 72 On the second page locate the printer IP address You might need this address to complete network installation Close all software programs that are open or running Insert the printer CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure a On the Start menu click Run b Type the following where x is the letter of the CD ROM drive X setup c Click OK When prompted click Install Printer and follow the instructions on the computer screen Click Finish when installation has completed Restart the computer O N OO O Print a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes a
187. supported operating systems 12 troubleshooting common problems 109 uninstalling software 21 mailing labels See labels maintenance agreements 127 printer 61 manual duplexing 43 feed settings 149 154 margins onenvelopes 140 registration settings 151 material safety data sheet MSDS 177 media guidelines for using 136 input options 29 ordering 120 printing by type and size 53 printing on custom sized 41 selected from wrong tray 83 sources 53 specifications 137 143 175 storage environment 138 See also paper media sizes tray 1 29 tray 2 30 tray 3 30 memory 164 checking installation 167 DIMM errors 94 95 expanding 165 features 10 installing 165 insufficient 91 ordering 116 RAM disk setting 156 SIMM compatibility 164 upgrading 164 menus on control panel See control panel menus messages description 88 list alphabetical 89 list numerical 91 persistent 88 settings 155 Microsoft Windows See Windows misformed characters 105 model scripts availability by operating system 13 modes for trays 53 moisture content 137 more separation setting 152 MS Windows See Windows MS DOS Edit 171 Edlin 171 entering escape characters 171 MSDS material safety data sheet 177 N naming printer from embedded Web server 63 from HP LaserJet Utility 18 NetWare installation support 17 settings 158 network name 63 Networking tab in embedded Web server 63 networks configuring alerts 63 configuring with embedded Web server 63 H
188. t MS DOS Edit Hold down Ctrl P and press Esc MS DOS Edlin Hold down Ctrl V release then press A Selecting PCL 5e fonts The printer font list provides PCL 5e printer commands for selecting fonts See PS or PCL font list on page 76 for information about how to print the list A sample section is shown below There is one variable box for entering symbol sets and one for entering point size These variables must be filled in or the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the table beginning on the next page Font list QD HEWLETT PACKARD PEL Jorre cond ana Fitoccrea Pls fs t gt a ss ms Pisek Pa Coi E C Ad ET Co C A EX A ET Ed ET EE EX EJ 1 Symbol set 2 Point size ENWW Entering escape characters 171 Common PCL 5e printer commands Function Job control commands Reset Number of Copies Page control commands Paper Source Paper Size Orientation Top Margin Text Length bottom margin Left Margin Right Margin Horizontal Motion Index Vertical Motion Index Line Spacing Perforation Skip Cursor positioning Vertical Position Rows Vertical Position Dots Vertical Position Decipoints 172 Appendix D Printer commands Command EcE Ec amp L X Ec amp 2 H Ec amp A Ec amp
189. t but you might prefer to have the printer stop instead of continuing when the HEDER CARTEI message first appears for example if you want print quality to remain Cris high sq print jobs or if you do not want te ee to run out during a long print job To configure the printer to stop set RTE IDG LOUE STOP E in the System Setup submenu of the Configure Device menu See RTRIDGE on 1 page 155 Then when SEDERE CARTEIO amp GE appears the printer will stop AIR Aou can resume printing by pressing x y BELEGT button for each print job When the cartridge is out of toner or drum life The REPLACE CORTRIDGE message appears in one of these situations e When the print cartridge is out of toner If amp RTEIDGE GUT is set to L OHTIHLE in the System Setup submenu of the Configure Device menu the printer continues printing without interaction uni mg eames reaches the end of drum life HP does not guarantee print quality after the amp CE CARTRIDGE message is first displayed Replace the i cartridge as soon as s possible See Ordering parts accessories and supplies o a Le ner CE CARTE message remains until you replace the print andes lf ARTE RIDGE OUT iS set to STOR p the D stops printing until you replace the print cartridge or resume arnt by pressing Y SELECT button for each print job When the drum life of the print cartridge is out You must replace the print cartridge to continue printing No overr
190. t Cartridge Q2610A HP Soft Gloss laser paper For use with HP LaserJet printers Coated paper good for business documents with high impact such as brochures sales material and documents with graphics and photographic images Specifications 32 Ib 120 g m e Letter 220 by 280 mm C4179A Asia Pacific 50 sheets box countries regions e A4 210 by 297 mm C4179B Asia Pacific 50 sheets box countries regions and Europe HP LaserJet tough paper For use with HP LaserJet printers This satin finish paper is waterproof and tear proof yet doesn t compromise on print quality or performance Use it for signs maps menus and other business applications e Letter 8 5 by 11 inch Q1298A North America 50 sheets to a carton e A4 210 by 297 mm Q1298B Asia Pacific 50 sheets to a carton countries regions and Europe HP Premium Choice LaserJet HP s brightest LaserJet paper Expect paper spectacular color and crisp black from this paper that is extra smooth and brilliantly white Ideal for presentations business plans external correspondence and other high value documents Specifications 98 bright 32 Ib 75 g m e Letter 8 5 by 11 inch HPU1132 North America 500 sheets ream 10 ream carton e Letter 8 5 by 11 inch HPU1732 North America 250 sheets ream 6 ream carton e A4 210 by 297 mm Q2397A Asia Pacific 5 ream carton countries regions e A4 210 by 297 mm CHP412 Europe 250 sheet ream 5 ream carton e A
191. t cartridge life on page 130 You can also locate printer warranties on the Internet See Getting support on page 123 For service during and after the warranty period use the following resources f printer hardware fails during the warranty period go to htip www hp com support 112300 or contact an HP authorized service or support provider e f printer hardware fails after the warranty period and you have an HP service agreement or HP SupportPack request service as specified in the agreement f you do not have an HP service agreement or HP SupportPack contact an HP authorized service or support provider If you are shipping equipment to be serviced see Guidelines for repacking the printer on page 125 128 Chapter 5 Service and support ENWW ENWW Hewlett Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 2300L 2300 2300d 2300n 1 year from purchase date return for repair 2300dn and 2300dtn 1 HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute
192. t of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of media make sure that it meets the requirements specified in this use guide and in the ho LaserJet printer family print media guide available at nttp www hp com support joaperguide Always test paper before buying large quantities CAUTION Using media that does not meet HP specifications can cause problems for the printer requiring repair This repair is not covered by the HP warranty or service agreements Supported sizes of media Tray 1 Dimensions Weight Capacity Minimum size 76 by 127 mm ccustom 3 by 5 inches 60 to 163 g m 100 sheets of 75 g m Maximum size 216 by 356 mm 16 to 43 Ib 20 Ib paper custom 8 5 by 14 inches Transparency Thickness 75 typical 0 10 to 0 14 mm o 0 0039 to 0 0055 inch Same as minimum and Labels maximum paper sizes Thickness 50 typical listed above 0 10 to 0 14 mm 0 0039 to 0 0055 inch Up to 90 gim 16 24 lo Up to 10 1 The printer supports a wide range of media sizes Check the printer software for supported sizes See Printing on custom sized media or cardstock on page 41 2 Capacity can vary depending on media weight and thickness and environmental conditions 3 Smoothness 100 to 250 Sheffield Note You might experience some jams when using any media with a length less than 178 mm 7 inch
193. tacting HP ENWW This section provides information regarding how to contact HP to obtain product support using the Internet or telephone or to obtain additional service and extended support It also contains information for contacting the HP fraud hotline if you suspect that the HP supply you purchased is not a genuine HP supply Getting support This section provides information for getting support from HP by using HP websites or by telephone Technical support websites Support for the http www hp com support lj2300 HP LaserJet 2300 series printers Answers to frequently asked questions for your specific printer HP Customer Care Online http www hp com support Printer drivers Support documentation and answers to frequently asked questions HP Technical Training USA http www partner americas hp com Classes and schedules Latin America http www conecta latinamerica hp com Parts http Awww hp com hps parts Parts information http partsurfer hp com Telephone support HP provides free telephone support during the product warranty period When you call you will be connected to a responsive team waiting to help you For the number you should call in your country region see the support sheet that came in the box with your product Before calling have the following information available product name for example HP LaserJet 2300 printer product serial number found on the inside edge of the printer under
194. te and order genuine HP supplies such as print cartridges and media e Product Support Connects to the support site for the HP color LaserJet 9500 series printer Then you can search for help regarding general topics Using HP Web Jetadmin software HP Web Jetadmin 7 0 is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP printers Management is proactive allowing network administrators the ability to resolve printer issues before users are affected Download this free enhanced management software at nttp www hp com go webjetadmin_ software To obtain plug ins to HP Web Jetadmin click plug ins and then click applications If installed on a host server HP Web Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 4 x or Netscape Navigator 4 x or later by browsing to the HP Web Jetadmin host 64 Chapter 3 Managing and maintaining the printer ENWW Using Printer Status and Alerts The Printer Status and Alerts software is available to users of both networked and directly connected printers This software allows you to view the embedded Web server information for a particular printer It also generates messages on the computer regarding the status of the printer and print jobs Depending on how the print
195. ter Status and Alerts software on the CD ROM that came with the printer must be enabled on your computer See Using Printer Status and Alerts on page 65 e The printer must be directly connected to your computer with a parallel cable e You must have access to the Internet 1 Atthe bottom right of your screen double click the Printer icon This opens the status window 2 On the left side of the status window click the Printer icon from which you want to obtain status 3 Atthe top of the status window click the Supplies link You can also scroll down to Supplies Status Note If you want to order supplies click Order Supplies This opens a browser that produces a URL from which to purchase supplies Select the supplies you wish to order and finish the ordering process ENWW Managing the print cartridge 69 To check the supply levels using HP Web Jetadmin In HP Web Jetadmin select the printer device The device status page shows supply level information Cartridge low and cartridge out conditions The printer alerts you if the print cartridge is low on toner or out of toner When the cartridge is low on toner When the ae is low on toner the printer control panel shows the SECEE CARTEITINSE message The GEDER CARTEICH message first appears when about 10 paren of Tan toner remains in the pini nn a 5 percent coverage about 600 pages remaining The default is for the printer to continue printing until me toner runs Ou
196. ter driver 47 Changing default settings If you want printing settings to be used in all software programs you use on the computer change the default settings in the printer driver Choose the procedure for your operating system To change default settings in Windows 95 Windows 98 and Windows Me on page 48 To change default settings in Windows NT 4 0 on page 48 To change default settings in Windows 2000 and Windows XP on page 48 To change default settings in Macintosh operating systems on page 48 To change default settings in Windows 95 Windows 98 and Windows Me N OO OF FP N Click the Start button Point to Settings Click Printers Right click the HP LaserJet 2300 series printer icon Click Properties Change any of the settings on the tabs These settings are now the defaults for the printer Click OK to save your settings and to close the printer driver To change default settings in Windows NT 4 0 N OO OFF FF N Click the Start button Point to Settings Click Printers Right click the HP LaserJet 2300 series printer icon Click Document Defaults Change any of the settings on the tabs These settings are now the defaults for the printer Click OK to save your settings and to close the printer driver To change default settings in Windows 2000 and Windows XP O ON OO oO FP N Click the Start button Point to Settings Point to Printers Windows 2000 or Pr
197. ter is connected to the network the embedded Web server is automatically available Opening the embedded Web server 1 Ina supported Web browser on your computer type the IP address for the printer To find the IP address print a configuration page For more information about printing a configuration page see Configuration page on page 72 Note Once you open the URL you can bookmark it so that you can return to it quickly in the future 2 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Network tab Click the tab that you want to view 3 See the following sections for more information about each tab 62 Chapter 3 Managing and maintaining the printer ENWW Information tab The Information pages group consists of the following pages e Device Status This page shows the printer status and shows the life remaining of HP supplies with O percent representing that a supply is empty The page also shows the type and size of print media set for each tray To change the default settings click Change Settings e Configuration page This page shows the information found on the printer configuration page e Supplies Status This page shows the life remaining of HP supplies with 0 percent representing that a supply is empty This page also provides supplies part numbers To order new supplies click Order Supplies in the Other Links area of t
198. ter keyboard or a question mark symbol in the upper right corner in the printer driver depending on the Windows operating system used These Help screens give detailed information about the specific driver Printer driver Help is separate from your program Help 14 Chapter 1 Printer basics ENWW Note ENWW Software for Macintosh computers The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP LaserJet Utility for use with Macintosh computers The embedded Web server can be used by Macintosh computers if the printer is connected to a network See Using the embedded Web server on page 62 for more information PPDs PPDs in combination with the Apple LaserWriter 8 driver for OS 8 to 9 x x and PS Converter for OS X 10 1 or later allow you to gain access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs PDEs and other software is provided on the CD ROM Use the appropriate PS driver that comes with the operating system PDEs PDEs Printer Dialog Extensions in combination with the Apple LaserWriter Driver for OS X allow you to gain access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs PDEs and other software is provided on the CD ROM Use the Apple LaserWriter driver that comes with the operating system HP LaserJet Utility
199. the top cover e date that you purchased the product and a description of the problem you are experiencing e a printed configuration page see Configuration page on page 72 Before you call try these basic troubleshooting measures e Test your software installation Attempt to print a test page from your program Try reinstalling the software elf reinstalling the software does not correct the problem see the Readme file on the CD ROM that came in the printer box or call the telephone number for your country region listed on the support flyer that came in the printer box You can also find answers to frequently asked questions at the following website http www hp com support lj2300 Contacting HP 123 Obtaining extended service and support You can obtain extended service agreements or support packs for your HP product HP service agreements To obtain an HP service agreement visit http www hp com support In the Select a country region field at the top select your country region and click the Support block You can also contact your HP authorized dealer HP SupportPacks The HP SupportPack is a packaged service agreement that upgrades your basic HP LaserJet product warranty 1 year and extends coverage up to 5 years HP SupportPacks are sold by HP resellers and are available in either a shrink wrap version for a 3 year service package only register with HP to activate this service or an electronic version for
200. uating the paper s storage environment Paper should be stored at or near room temperature The air should not be too dry or too humid due to the hygroscopic properties of paper e The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes 138 A Specifications ENWW Note ENWW Envelopes Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components Weight The weight of the envelope paper should not exceed 105 g m 28 Ib or jamming might occur Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 inch curl and should not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer Size You should use only envelopes within the following size ranges Tray Minimum Maximum Tray 1 76 by 127 mm 216 by 356 mm 3 by 5 inches 8 5 by 14 inches Use only tray 1 to print envelopes You might experience some jams when using any media with
201. upplies For more information see Supplies status page on page 74 The usage page shows the quantity of pages printed as well as the paper source used It also shows the number of one sided versus two sided pages that have been printed Note Appears only if a mass storage device that contains a recognized file system is installed in the printer such as an optional flash DIMM or optional hard disk accessory This item generates a page containing information that can be used for accounting purposes Appears only if a mass storage device that contains a recognized file system is installed in the printer such as an optional flash DIMM or optional hard disk accessory The file directory shows information for all installed mass storage devices For more information see Printer memory and expansion on page 163 The PCL font list shows all the PCL fonts currently available to the printer For more information see PS or PCL font list on page 76 The PS font list shows all the PS fonts currently available to the printer For more information see PS or PCL font list on page 76 Information menu 145 Paper Handling menu If paper handling settings are correctly configured at the printer control panel you can print by selecting the type and size of paper in the program or printer driver Some items on this menu such as duplex and manual feed are available in the program or printer driver if the app
202. veral submenus Use A UP button or W DOWN button to scroll to the submenu item that you want and then press w SELECT button 4 Use A UP button or W DOWN button to scroll to the setting and then press SELECT button ome change rapidly if A UP button or v Down button is held down default 5 Press PAUSE RESUME to exit the menu Printer driver settings override control panel settings Software program settings override both printer driver settings and control panel settings If you cannot gain access to a menu or item it is either not an option for the printer or you have not enabled the OCGA wane ee sia See your network administrator if a function has been locked ficess deried merus locked appears on the printer control panel display Control panel 25 Interface ports The HP LaserJet 2300 printer has two interface ports e EEE 1284B parallel port e USB port compatible with 1 1 and 2 0 low and full speed certified devices The HP LaserJet 2300n printer HP LaserJet 2300dn and HP LaserJet 2300dtn printer also include an HP Jetdirect EIO print server card that contains a 10 100Base TX port You can purchase an HP Jetdirect ElO print server card for the other HP LaserJet 2300 series printers See Ordering parts accessories and supplies on page 116 or contact your local HP dealer see Contacting HP on page 123 Parallel port IEEE 1284B Network EIO port RJ 45 26 C
203. viewing with embedded Web server 63 configuration utility for printer drivers 66 Configure Device menu 148 configuring printer drivers 66 conserving energy 176 environment 176 paper 176 toner 176 consumables See supplies consumption energy while in PowerSave mode 176 power 132 toner 176 contact configuring to receive information 63 control panel access denied 25 89 buttons and lights 22 changing display brightness 154 clearable warning settings 155 Configure Device menu 148 Diagnostics menu 161 help 25 88 I O menu 157 Information menu 145 language selecting 156 locking 15 menu map 25 72 messages 89 Paper Handling menu 146 PCL menu 150 Print Quality menu 151 Printing menu 148 Resets menu 160 Service menu 161 settings 25 143 System Setup menu 154 troubleshooting 88 control panel buttons 23 88 back 23 Cancel Job 23 description 22 down 23 Pause Resume 23 select check mark 23 up 23 control panel lights Attention 24 Data 24 description 22 Ready 24 control panel menus Configure Device 148 Diagnostics 161 I O 157 Information 145 map 25 72 Paper Handling 146 PCL 150 Print Quality 151 Printing 148 Resets 160 Service 161 System Setup 154 copies proof and hold 57 setting default number 148 Courier font settings 149 creased pages 106 curl mode using to troubleshoot 83 106 curled pages 83 106 152 custom sized media guidelines 41 printing 41 tray selection 53 tray settings 148 customer sup
204. w the printer behaves if a jam occurs Printing performance might be increased with this setting fi The printer automatically reprints pages after a jam is cleared AUTO Determines how the RAM disk is configured This item JH does not apply to printers with only 32 MB of RAM such as the base HP LaserJet 2300L printer and HP LaserJet 2300 printer HLT Allows the printer to determine the optimal RAM disk size based on the amount of available memory If you change the setting from FF to TE the printer automatically reinitializes when it becomes idle EMGLISH Selects the language for the messages that appear on Several the printer control panel display 156 B Control panel menus ENWW ENWW I O submenu Items on the I O input output menu affect the communication between the printer and the computer The submenu appears only when an EIO enhanced input output device is installed in an EIO slot on the printer such as an HP Jetdirect print server The contents of the submenu depend on which type of EIO card is installed If the printer contains an HP Jetdirect print server EIO card you can configure basic networking parameters using the submenu These and other parameters can also be configured through HP Web Jetadmin see Using HP Web Jetadmin software on page 64 or other network configuration tools such as Telnet or the embedded Web server see Using the embedded Web server on page 62 The following t
205. xplains the following menus Retrieve Job menu on page 144 Information menu on page 145 Paper Handling menu on page 146 Configure Device menu on page 148 Diagnostics menu on page 161 Service menu on page 161 143 Retrieve Job menu This menu provides a list of the stored jobs in the printer and access to all the job storage features You can print or delete these jobs at the printer control panel See Using job storage features on page 57 for more information about using this menu Note If you turn the printer power off all stored jobs are deleted unless an optional hard disk is installed The section that follows lists the settings and possible values In the Values column the default value for each setting is the one with an asterisk next to it Item Values Explanation There is no value to select The name of the person who sent the job There is no value to select The name of the job stored in the printer Select one of your jobs or all of your private jobs those that were assigned a PIN in the printer driver To select all of your private jobs select fii PRIMATE JOES There is no value to select Indicates that there are no stored jobs to print or delete There is no value to select Appears if two or more private jobs are stored in the printer Selecting this item prints all private jobs stored in the printer for that user after
206. xtended warranty HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a three year period from date of the HP product purchase The customer must purchase HP SupportPack within 90 days of the HP product purchase See Getting support on page 123 Limited warranty for print cartridge life The following warranty applies to the print cartridge that came with this printer This warranty supersedes all previous warranties 7 16 96 This HP product is warranted to be free from defects in materials and workmanship during its useful life end of life is indicated by a printer control panel low life message This warranty does not cover products that have been modified refurbished remanufactured misused or tampered with in any way This limited warranty gives you specific legal rights You might have other rights that vary from country region to country region state to state or province to province 130 Chapter 5 Service and support ENWW Specifications This section provides information about the following topics Printer specifications on page 132 Media specifications on page 134 ENWW 131 Printer specifications Physical specifications Height Width Depth body Weight with print cartridge HP LaserJet 2300L 2300 2300n 2300d 2300dn 259 7 mm 10 2 inches 412 8 mm 16 2 inches 450 mm 17 7 inches 14 3 kg
207. ymptom Possible cause OS X problems Printer features do not appear The wrong PPD is selected for the printer When using OSX v10 2 the printer is not using Rendezvous mDNS An installed tray does not appear as an option even though it is installed on the printer 112 Chapter 4 Problem solving Solution Verify which PPD is selected In the Print dialog box click Summary Verify that the PPD for setting is correct You might need to upgrade your HP Jetdirect card to a version that supports Rendezvous The ability to manually select installable options is supported only in Mac OS X v10 2 and later ENWW Selecting an alternate PostScript Printer Description PPD MAC OS 9 x 1 Open the Chooser from the Apple menu 2 Click the LaserWriter icon 3 If you are on a network that has multiple zones select the zone in the AppleTalk Zones box where the printer is located 4 Inthe Select a PostScript Printer box click the printer name that you want to use Double clicking immediately generates the next few steps Click Setup This button might read Create for first time setup Click Select PPD Find the PPD that you want in the list and click Select If the PPD is not listed choose one of the following options e Select a PPD for a printer with similar features e Select a PPD from another folder e Select the generic PPD by clicking Use Generic The generic PPD allows you to print but limits your acce
208. you want borders around the pages select Print Page Borders Select the page order from the Page Order drop down list Click OK a fF N Setting a custom paper size Use the custom paper feature to print on paper sizes other than standard sizes To set a custom paper size on Windows computers 1 Open the printer driver See Changing the settings for a print job on page 47 On the Paper tab click Custom Click Close 2 3 Specify the custom width and height 4 5 Click OK To set a custom paper size on Macintosh computers 1 On the File Menu select Page Setup 2 From the Page Attributes drop down menu select Custom Page Size 3 Click New to create a named custom page size The new custom page is automatically added to the Page Size menu in Page Setup 50 Chapter 2 Printing tasks ENWW Note ENWW Using EconoMode draft printing EconoMode draft printing allows the printer to use less toner on each page Selecting this option might extend the life of your print cartridge and reduce your cost per page but will reduce print quality EconoMode is not available if you are using a non HP print cartridge To use EconoMode draft printing on Windows computers 1 Open the printer driver see Changing the settings for a print job on page 47 2 On the Paper Quality tab select EconoMode 3 Click OK Choosing print quality settings If you need advanced print quality you can choose custom settings Resolut

HP LaserJet 2300 Printer

Contents

Download Pdf Manuals

Related Search

Related Contents