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IP DSLAM IDL-2402 Quick Installation Guide
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1. 2 power up problems Procedure 1 ADSLx service problems POTS service is ok POTS service problems ADSLx service is ok Procedure 2 Procedure 3 Subscriber service problems no POTS and ADSLx service Procedure 4 Procedure 1 Troubleshooting for Power Up Problems Problem indication e The SYS LED on the front panel is not lit even though the DSLAM is powered up e Alarm that indicates a system power up problem e Subscribers connected to the DSLAM do not have DSL service POTS service is ok Procedure 1 Check that the power cord is connected to the power socket on the front panel and the other end of the cord is connected to a power outlet 2 Check that the power feeds are connected to the DSLAM and that power is present on the two power feeds with correct polarity 3 Replace the IDL 2402 4 Contact your local distributor 17 1 Procedure 2 Troubleshoot ADSLx Service Problems Problem indication No ADSLx service to the affected subscribers POTS service is ok Procedure 1 If all subscribers connected to the DSLAM are affected and the SYS LED on the front panel is not lit check the both end of power cords W If one of the power cords is not connected power up the DSLAM by plugging the power cord to the power socket power outlet W If the power cords are both connected follow Procedure 1 to troubleshoot the DSLAM for power up problem 2 If all subscribers are a
2. Care must be taken to allow sufficient air circulation or space between units when the IP DSLAM is installed inside a closed rack assembly and racks should safely support the combined weight of all IP DSLAM The connections and equipment that supply power to the IP DSLAM should be capable of operating safely with the maximum power requirements of the IP DSLAM In the event of a power overload the supply circuits and supply wiring should not become hazardous The AC power cord must plug into the right supply voltage Make sure that the supplied AC voltage is correct and stable If the input AC voltage is over 10 lower than the standard may cause the IP DSLAM to malfunction Generally when installed after the final configuration the product must comply with the applicable safety standards and regulatory requirements of the country in which it is installed If necessary consult for technical support A rare condition can create a voltage potential between the earth grounds of two or more buildings If products installed in separate building are interconnected the voltage potential can cause a hazardous condition Consult a qualified elec trical consultant to determine whether or not this phenomenon exists and if necessary implement corrective action before interconnecting the products If the equipment is to be used with telecommunications circuit take the following precautions B Never install telephone wiring during a lightning
3. IP DSLAM IDL 2402 Quick Installation Guide Table of Contents Package Contents senna a E A NE Drs Mia D cingi 3 le EUM 4 Setup the IDE series IP DSLAM oiii ea 5 Safety INSU Megna iR REIR tea E XRI aaa 5 Hardware Installation vs uei seo nante nue unn sro tete vu pauio EAN dave auiem uaa rd Rr Ra E 6 WEB Config ration scono ione 9 PreparatiO Mnire m 9 Cleaning the AIR Filter rasnon a ai la 15 Introduction for Troubleshooting ar onn nu nhi na nno cirio 16 Resolving Problems Indicated Through LEDS e 16 Resolving Problems Indicated Through AlarmS i 16 Troubleshooting Procedures for the IDL 2402 eee eeee n 16 Procedure 1 Troubleshooting for Power Up ProbIemS 17 Procedure 2 Troubleshoot ADSLx Service Problems eee 18 Procedure 3 Troubleshoot POTS Service Problems eeeee 18 Procedure 4 Subscriber Service Problems eerte iii ii 19 Further information ed ana 20 Package Contents IDL 2402 IDL 2402 unit x 1 AC Power Cord x 1 CD Containing User s Manual QIG x 1 Quick Installation Guide x 1 2 Meter Telco 50 Cable x 2 Console Cable x 1 Rack mounting x 2 Screw Package x 2 If any of above items are damaged or missing please contact your dealer immediately Using a power supply with a different voltage rating will damage and void the warranty for this product 3 e Overview Front Panel
4. The front panels of IDL series are shown below STAR PLANET id EI moon FA Ma Et IDL 2402 LED Definition LED Color LED Description Green Normal Operation SYS Red Self test fail Green Normal Operation ALM Red To indicate the system alarm status On ADSL Port is activated and linked DSL Green Off ADSL Port is Disabled status Flash ADSL Port is activated but not linked 6 On Uplink Port connect with 100 1000Mbps Ethernet link range 3 Off Uplink Port connect with 10Mbps Ethernet link Uplink On Active Green Off Inactive Flash Uplink Port Transmit receive data Port Definition Port Port Description AC PWR AC Power cord plug in 100 240VAC is allowed Uplink Port Gigabit Ethernet port 10 100 1000Mbps auto negotiaiton auto MDI Console Port RS 232 port for system configuration and maintenance Default settings 9600 8 N 1 PHONE RJ 21 connector for connecting POTS lines LINE RJ 21 connector for connecting DSL lines Setup the IDL series IP DSLAM The followings are instructions for setting up PLANET IDL 2402 Refer to the illustration and follow the simple steps below to quickly install your IP DSLAM Safety Instruction The following is the safety instructions for IP DSLAM before installing The maximum operating temperature of the IP DSLAM is 65 C
5. abled v fal ea x m Potot 12 v Pvc 1 vw Query Select Port VPI VCI RxTraffic Tx Traffic ENCAP d e 2 o 3 EN 4 o 5 o 6 O 7 E 8 o 8 Oo 10 O o 12 ATM TRAFFIC PARAMETER ver 0 va 35 Traffic Rx Defaut UnShaped v Tx DefaulUnshaped v EncapllC v Protocol Base VLAN Disabled v ALLE Create Modify Portaim12 w PvVC4 v Protocol Select Port VPI vel Rx Traffic Tx Traffic ENCAP OIO O O OIOIO IOIOIO O o co N eo n A wo N EM o e wi zx Step 4 Enable the ADSL Port Service Go to System gt ADSL Port Service setting screen select the ADSL port and Admin is ON Click Modify to make this Port is ON System gt gt ADSL Port Service an So 1 Spectrum Profile 1 TCA Profile 1 jar mocity e Bervice Profie range from 1 to 120 The Spectrum Profile range from 1 to 120 Custer Man Unt v The TCA Profile range from 1 to 64 Ci El E RR ES 1 OFF OFF 7 TS o F OFF OFF 1 1 1 IB 3 orr OFF 1 1 1 ING 4 OFF OFF 1 1 1 j O 2 ERG OFF OFF 1 1 E 3l a R lo 6 OFF OFF 1 1 1 IO 7 OFF OFF 1 1 1 Ex 8 OFF OFF 4 1 j E a OFF OFF 1 1 1 wo 10 OFF OFF 1 1 1 Cesi OFF OFF 1 1 al You can see the Admin status became to ON System gt gt ADSL Port Service I lagmin ON Y Service Profile 1 Spectrum Prof
6. er File Edit View Favorites Tools Help gt Address x g O JO sent she ravortes I LS 3 39 http 192 168 1 1 De 9 1 Step 2 Login the IDL 2402 A login page will appear Please type your username password and click Sign in The default username password is admin admin Web Interface Login Username admin Password eesee Signin a Level 1 SuperUser RAW Management all Level 2 Engineer R W Disabled from User Account Level 3 Guest Read only After you login the IDL 2402 you will see the system information as below System Information Access Level System Date FW Boot Active DB Current DB Super user 2008 09 09 Partition l Partition 1 Partition 1 SYSTEM VERSION Hardware Firmware Software Web Circuit 1 24 c 1 00805 1 00B05 Mx 06 17b AnnexA IGA STATUS Gigal SYSLED ALM LED Bridge MAC Gigal MAC Config Enabled e o 00 30 4F 71 99 0A 00 30 4F 71 99 09 IP DSLAM Terms and conditions Copyright 2007 Step 3 Configure the DSL PVC Go to Bridge gt Interface Setup gt ADSL PVC setting screen select the ADSL port and click Create to apply the PVC settings For example create PVC 1 to Port 1 The default VPI VCI is O 35 val 0 val 36 namens Detmatunsnnea v rx Detuatursteped Y Ec Encap LLC Protocol Base VLAN Dis
7. ffected check the SYS LED on the front panel if it is red replace the DSLAM 3 If only some subscribers are affected identify the ports that have problems Check that the subscribers are connected to the line interfaces properly 4 Contact your local distributor Procedure 3 Troubleshoot POTS Service Problems Problem indication No POTS service to the affected subscribers ADSLx service is ok Procedure 1 Check the connection of the POTS lines at the POTS connector for the DSLAM 2 Use a bridging connector to couple the POTS and subscriber lines If this solves the problem replace the DSLAM 3 Check the condition of the POTS lines and connectors Procedure 4 Subscriber Service Problems Problem indication No POTS and ADSLx service to the affected subscribers Procedure 1 Check the connection of the subscriber lines and POTS lines at the subscriber line connector for DSLAM for subscribers that do not have POTS and ADSLx service W If this step results in POTS service to the affected subscribers but there is still no ADSLx service to them follow Procedure 2 to troubleshoot ADSLx service problems W If this step results in ADSL service to the affected subscribers but there is still no POTS service to them follow Procedure 3 to troubleshoot POTS service problems 2 Use a bridging connector to couple the POTS and subscriber lines If this results in POTS service to the affected subscribers contact your distributo
8. ile 1 rcaProfie 1 an The Service Profile range from 1 to 120 The Spectrum Profile range from 1 to 120 The TCA Profile range from 1 to 64 Pat 01 12 v Query sr ZIE nm Oo OFF OFF 1 1 4 me 3 OF OFF a mi EI E 4 OFF OFF 4 4 iru DG 5 OFF OFF 1 1 1 O 6 OFF OFF 1 1 1 O 7 OFF OFF 1 1 1 ic NEC CES EINEN NENNEN NI o s OFF OFF 1 1 1 O o OFF OFF 1 1 1 ES n OFF OFF 1 1 1 1 Step 5 Connect the ADSL2 2 CPE to Patch Panel Connect the ADSL2 2 CPE to Patch Panel and configure it the VPI VCI value must be the same with IDL 2402 After finish setting the CPE will establish the ADSL connection with IDL 2402 You can check the connection status as below figure The Current Status is ON Cluster Mein Unit v Admin ON Y Service Profile 1 Spectrum Profie 1 rcapro ie 1 a Modty The Service Profile range from 1 to 120 The Spectrum Profile range from 1 to 120 The TCA Profile range from 1 to 64 Port 01 12 v Query n OVO OVO OO OO OUOIO non SERVICE PROFILE SPECTRUM PROFILE TCA PROFILE Now the clients can access to Internet through IDL 2402 13 Step 6 Save the running configuration to Flash Remember to save your running configuration to the flash otherwise the settings will be lost if you power off IDL 2402 Go to Maintenance gt Database setting screen
9. l connection of IDL 2402 UPLINK Port Connect to Internet by RJ 45 cable Console Port Connect to PC by RS 232 console cable in order to administer your IP DSLAM through CLI Step 4 Hook power cord and apply the power WEB Configuration This section describes how to use Web Configuration Tool to maintain your IP DSLAM The IDL 2402 contains a HTTP server You can login and configure it by using your Web Browser Preparation Before attempting to configure the IDL 2402 please ensure as below Set your computer s IP with the same network mask of the router For example IDL 2402 default IP is 192 168 1 1 255 255 255 0 Then you can set computer s IP to 192 168 1 x 255 255 255 0 The range for x is from 2 to 253 Step 1 Internet Protocol TCP IP Properties PR cn General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 1 10 Subnet mask 255 255 255 0 Default gateway Use the following DNS server addresses Preferred DNS server Alternate DNS server Using your WEB Browser Open web browser and type http 192 168 1 1 in the browser s address box This IP is the default IP address of IDL 2402 Press Enter Cannot find server Microsoft Internet Explor
10. m problems These procedures may require the presence of technicians at remote IDL 2402 system sites and plus an operator at PC to monitor system alarms by console during maintenance Resolving Problems Indicated Through LEDs This section describes what to do to solve problems indicated by LEDs on the system front panel Problems Indicated by LEDs LED Activity Problem Action Not lit even There is a power up Troubleshoot the DSLAM though DSLAM problem with the for power up problems see dus is powered up system troubleshooting section Self test failed There Red is a functional problem Replace the DSLAM with the system Red Major alarm set See troubleshooting section Major and Minor alarm ALM Red Flash set See troubleshooting section Yellow Minor alarm set See troubleshooting section Resolving Problems Indicated Through Alarms Alarms of the system are viewed through CLI and Web GUI If an alarm indicates a problem please refer to troubleshooting procedures section Troubleshooting Procedures for the IDL 2402 When you follow a troubleshooting procedure start from the first step of the procedure If the first step does not solve the problem proceed to the next step keep going through the steps until the problem is solved Use the following table to find out the appropriate procedure for troubleshooting the listed problems List of Troubleshooting Procedures IDL 240
11. r 3 Check the condition of the subscriber lines and connectors 19 1 Further information The above steps introduce simple installations and configurations for IDL 2402 For further configurations and information can be found in the user s manual CD Please check the user s manual for more understandings If you have any other questions please contact the local dealer where you purchasing this product T_l 20
12. rounding screw to CO GND using 14 or 12 AWG wire gauge conductor m In Remote Cabinet The IDL 2402 should be grounded by connecting a 14 or 12 AWG conductor between the grounding screw on the rear panel of the DSLAM refer to below figure and the earth ground or main grounding bar The resistance between the chassis and the grounding bar should be less than 25 Ohm Rear Panel Connection IDL 2402 grounding screw on the rear panel Step 2 Connecting the ADSL LINE and PHONE interfaces The IDL 2402 supports 24 ports ADSL subscribers per box There are two RJ 21 50 pin female connectors on the front panel of the system One for ADSL line and one for POTS interface To connect the subscriber lines use cables with the RJ 21 50 pin male connectors When installing just plug the end of a cable with connector into the LINE and PHONE interface female connector on the front panel The other end of the cable is generally tied to the MDF Main Distribution Frame The MDF Patch panel is optional of standard package Please plug in the RJ 21 cable with connector Tenon as below figure Line Strip Connector Tenon Screw RJ21 Connector Step 3 Front Panel Connection Power outlet 35 24 Port DSLAM Switch Uplink pe amma Console y niis Cable Switch Workstation Exchange 192 168 1 10 24 PABX ADSL2 2 CPE Front pane
13. select the D Save Running Config to Flash System Config There are two partitions on flash select your Partition which you want to save and click Write Running The configuration will save to the Flash Default Partition is Partition1 Maintenance gt gt Database Cluster Main Unit v geo IP DSLAM Terms and conditions Copyright 2007 n 2 Cleaning the AIR Filter For better condition of cool system please remember to clean the Air Filter every three months This section provides the procedure for how to clean the Air Filter Procedure Before cleaning the Air Filter please power off the IDL 2402 first You must loosen the connection of the Air Filter Panel to the DSLAM and pull out the Air Filter before cleaning the air filter Screw 24 Port DSLAM Switch 1DL 2402 Air Filter Panel 1 Put on the antistatic wrist strap and connect it to a grounding point N Turn the screw on the Air Filter Panel counterclockwise until it loosens the connection of the panel to the DSLAM Remove the Air Filter Panel Pull the air filter out of the DSLAM Wash and clean the dust that on the Air Filter Slide the cleaned Air Filter into the Air Filter slot of the DSLAM oO uU A W Reinstall the Air Filter Panel Introduction for Troubleshooting This chapter describes instructions for the IDL 2402 syste
14. storm W Never install telephone jacks in wet location unless the jack is specially designed for wet location W Never touch un insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface W Caution when installing or modifying telephone lines other than a cordless telephone during an electrical storm There is a remote risk of electric shock from lightning W Do not use a telephone or other equipment connected to telephone lines to report a gas leak in the vicinity of the leak 5E Hardware Installation The PLANET IDL 2402 is a 1 5U high box type IP DSLAM with rack mountable enclosure It can be installed in a standard 19 inch rack by using the mounting brackets provided Mount the shelf on the rack using the large screws provided The procedure to connect and wire the system is as follows Step 1 Ground the IP DSLAM by connecting a grounded wire Optional Ground Connections This section provides the grounding rule for the IDL 2402 All remote system sites must be properly grounded for optimum system performance B In Central Office There should be a CO GND that is adequately grounded If the measured resistance from the grounding screw on the rear panel of the DSLAM refer to below figure to CO GND is less than 5 Ohm then it can be assumed that the system is well grounded If the measured resistance is larger than 5 Ohm it is recommended to connect the g
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