For FARGO Pro and Pro-L ID Card Printers User`s Manual
Contents
1. Getting Started 1 2 If your printer s is stolen it will be useless to the thieves since FARGO will not divulge the special remote access code unless the proper name company name and PIN is provided for that specific printer serial number Refer to the SmartGuard Registration Form for details on what information is required and where the form should be sent If you have misplaced this form or if you have any questions about the SmartGuard software or the registration process please contact FARGO Technical Support at 612 941 0050 or fax 612 941 1852 il ABOUT THIS MANUAL The SmartGuard User s Manual is your step by step guide to working with the SmartGuard Security Feature It provides complete instructions for installing and using the SmartGuard software application program along with helpful hints for creating SmartShield images Before you begin working with SmartGuard however you must completely setup the printer according to the instructions in your printer s User s Manual The following is a simple checklist of things to do before installing the SmartGuard software M Unbox the printer and load print supplies M Connect the printer s power M Connect the printer to your computer M Install the Printer Driver and 32 Bit Print Spooler Software M Familiarize yourself with the printer s standard operation Once you have completed these steps you can begin using SmartGuard Please refer to Section IV of this2. e SmartGuard Smartiuard SmartShield 9 Please select the FARGO ID Card Printer you wish to send your SmartGuard data to Gard Options PRO ID Card Printer 3 OK Cancel Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This must be done each time the program is opened and is necessary in order for the SmartGuard software to know which printer model you are using Click on the SmartShield button to display the SmartShield Options window amp SmartShield Options Smartisuard 1 Image 4 Images SmartShield Eine Card Options Will cards be laminated Yes No Width Length Position Position C inch amp om Move Enter Image Name Enter Current Password Trailing Edge 5 4 Width OK Cancel As Card Travels Through printer 20 Using SmartShield 7 Click on the Load Image button When the Open window appears select your security image and click on the Open button Look in SmartGuard 7 gl EE Fispane Seoue2tre ooo Files of type Bmp Files bmp x Cancel 8 Once loaded your image will appear in the card outline area of the SmartShield Options window SmartShield Options 8 56 Lenath Leading Edge SmartGuard Load Image Eee Card Options Will cards be laminated Yes No SmartShield Width
3. s sessssssssssssssrttssststessserttrtersteneessten te 1 About This Manual mireia ensar alan vdansuvalaen matceehs 2 Installing The SmartGuard Softwate ccsccseeeeeeeeeeeeesens 3 Using SmartGuard Enabling SmartGuatd cccccccccccssesescecenesescsssteneeeseeneteseeeseenes 5 Changing Your SmartGuard Password cccseseeseeeeeeeees 9 Disabling SmartGuatd ccccccccccces es eeseneesesesnenetesesceeeseseseenens 11 Using SmartShield About the SmartShield Options Window cscsssssseeeseneees 14 Creating SmartShield Security Images ccccseseseeseeeees 18 Enabling SmartShield sssaaa o na 19 Printing and Viewing SmartShield Images cccecseees 24 Card Options Printing the Contents of Your SmartGuard Access Card 25 Duplicating Your SmartGuard Access Card 26 Deleting the Contents of Your SmartGuard Access Card 28 Interpreting LCD Display Messages ccccssseeeeeees 31 iii I INTRODUCTION Thank you for choosing the SmartGuard Security Feature for FARGO Professional Series ID Card Printers This unique feature provides both of FARGO s latest security options SmartGuard and SmartShield in one easy to use software application program The SmartGuard option allows you to restrict access to the printer by requiring that a custom access card be inserted into the printer s Security Card Slot in order for the printer to operate This custom access card is created by us
4. 981106 510299 02 ELECTRONICS INCORPORATED SmartGuard SECURITY FEATURE For FARGO Pro and Pro L ID Card Printers User s Manual 1998 by FARGO Electronics Incorporated Notices The information in this document is subject to change without notice NO WARRANTIES OF ANY KIND ARE MADE WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The manufacturer shall not be liable for errors contained herein or for incidental damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of the printer manufacturer Patent Pending Trademark Acknowledgments SmartGuard and SmartShield are trademarks and FARGO is a registered trademark of FARGO Electronics Incorporated Windows and Microsoft are registered trademarks of Microsoft Corporation All other trademarks are the property of their respective owners Printing History Edition 1 2 981106 Copyright 1998 All rights reserved ii Chapter 1 I Il M IV Chapter 2 I Il M Chapter 3 I Il IM IV Chapter 4 I Il M Chapter 5 Getting Started Introduction sse a a E ESR EE 1 SmartGuard Registration
5. Resume button to complete the duplication process If you decide not to duplicate the card press the printer s On Cancel button Invalid Key Card The SmartGuard Access Card is invalid or is inserted backwards or up side down Insert a valid SmartGuard Access Card or reinsert the card properly with the chip end down and facing you as shown on page 4 Invalid Password You have entered an invalid SmartGuard password Re enter the correct password using any of the standard keyboard characters Interpreting LCD Display Messages 31 Message Cause Solution Invalid Shield Send New Shield Appears if the SmartShield data on your SmartGuard Access Card has somehow become corrupt Re encode the SmartGuard password and the SmartShield data onto the card Key Card Deleted Indicates the data on your SmartGuard Access Card was successfully deleted Key Card Ready Indicates SmartGuard or SmartShield data has successfully been encoded onto the SmartGuard Access Card Key Disabled Indicates the SmartGuard Security Feature has been disabled Key Not Inserted You are trying to print without the SmartGuard Access Card inserted Insert a valid SmartGuard Access Card No Shield Loaded You are trying to print with the printer driver s SmartShield option selected even though you do not have a SmartShield image encoded onto the SmartGuard Access Card
6. 11 Select either Yes or No according to whether or not you intend to apply PolyGuard overlaminate to your printed cards Select Yes if using the Pro L Card Printer with PolyGuard overlaminate Select No if using the Pro Card Printer or if using the Pro L without laminating See page 16 for more information on this option 12 Enter up to a 16 character name descriptive of your SmartShield security image into the Enter Image Name box This name will appear momentarily on the printer s LCD Display when your SmartGuard Access Card is first inserted into the printer This is helpful for verifying the proper access card is inserted if you intend to create several different access cards each with a different SmartShield security image 13 Enter your current SmartGuard password into the Enter Current Password box 14 Click on the window s OK button The SmartShield information will be sent to the printer Encoding will take just a few seconds The SmartGuard software will indicate when encoding is complete and will prompt you to check the printer s LCD Display to verify encoding was successful 22 Using SmartShield A SmartGuard Lx SmartShield Security information has been sentto the printer Check the Printer s LCD Card Options display to verify that encoding was successful Printer i 15 If encoding was successful the message Key Card Ready 16 17 will appear on the printer s LCD Disp
7. bold letters and or thicker lines will display best when printed onto a card 18 Using SmartShield ill ENABLING SMARTSHIELD Once you have created your security image you can then load it into the SmartShield Options window and enable SmartShield by encoding the image onto a SmartGuard Access Card Remember you must have SmartGuard enabled in order to enable SmartShield To enable SmartShield refer to the following steps 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed Also be sure that blank cards and a full color ribbon with a clear overlay panel are installed IMPORTANT You must use a ribbon type which includes a clear overlay panel O when printing with SmartShield enabled Also if you have selected to laminate cards you must use FARGO s PolyGuard overlaminate See page 16 for more information on laminating SmartShield cards 2 Insert a valid SmartGuard Access Card into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer as shown Be sure to gently push the card all the way into the slot until you feel it click into place ACCESS CARD Using SmartShield 19 Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu Once the software opens click on the Printer button to display the list of printers set up in your system
8. Length Position Position 1 197 3 476 Cinch C om Move Enter Image Name Enter Current Password DO cm TrailingEdge 5 4 Width OK Cancel As Card Travels Through printer koe ee 9 If you wish to display only a single security image move the image to the desired position within the card outline area by clicking and dragging it with the mouse pointer or by entering exact values into the Width and Length Position boxes and clicking on the Move button Note that a security image cannot be placed closer than 138 or 350cm from the edge of the card outline If necessary click on the Rotate button to adjust the orientation of the security image to that of your overall card design 10 If you wish to display multiple security images click on the 4 Images or 6 Images button Your image will automatically be duplicated and placed into preset positions If necessary click on the Rotate button to adjust Using SmartShield 21 the orientation of the security image to that of your overall card design SmartShield Options 8 56 Length Leading Edge Smanauard Loadimage SmartShield T Ty Eine Card Options Will cards be laminated Yes C No Width Lenath Position Position TrailingEdge 5 4 Width OK Cancel As Card Travels Through printer
9. SmartShield security images can be created in any application program which allows you to save or export images in a standard Windows bitmap bmp format To successfully create a SmartShield security image simply follow these four simple criteria e Image must be 300 DPI e Image must be pure black and white not grayscale or 256 shades of gray e Image must be no larger than 248 pixels x 248 pixels about 82 x 82 or 2cm x 2cm e Image must be saved in a bitmap bmp file format If your image is more or less than 300 DPI if it has color or grayscale shading in it if it is too large or if it is not saved as a bmp you will not be allowed to load it into SmartShield To help you better understand what a typical SmartShield image looks like a sample image called Secure bmp is provided with the SmartGuard software secure This image was originally created in CorelDraw 7 0 using its standard clipart drawing and text tools It was then sized within CorelDraw to the appropriate size and exported as a 300 DPI black and white bitmap bmp In nearly all image design applications like CorelDraw images can easily be created and manipulated to the proper size DPI and color With this particular image notice that multiple images were combined to create a more interesting design while still meeting SmartShield s size criteria In general try to keep your SmartShield security images relatively simple since images with
10. amp Enable Disable SmartGuard Security Security information has been sentto the printer Check the Printer s LCD display to verify that encoding was successful J About lest Print OK Cancel E 12 If encoding was successful the message Key Card Ready will appear on the printer s LCD Display Click on the OK button to complete the enabling process If encoding was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartGuard related LCD error messages Correct the problem then click on the software s Cancel button to return to the Password window and resend your password 13 When you have successfully enabled SmartGuard you may continue using the other options within the SmartGuard software or close the program by clicking on the Exit button 8 Using SmartGuard Il CHANGING YOUR SMARTGUARD PASSWORD Occasionally you may wish to change your SmartGuard password for security reasons If you have a SmartShield security image encoded on your access card it is important to note that the SmartShield image will automatically be deleted when the password is changed Although this may seem inconvenient it is necessary to protect against counterfeiters changing your access card s password to gain control of your SmartShield security image Refer to the following steps to change your password 1 Make sure y
11. chapter for installation instructions 2 Getting Started IV INSTALLING THE SMARTGUARD SOFTWARE In order to begin using the SmartGuard Security Feature you must first install the SmartGuard software This software is for use only with Windows 95 or Windows NT and installs just like any other standard application program To install the SmartGuard software close down all other programs and insert the SmartGuard CD into your computer s CD drive The software s installer program will automatically open Follow the on screen instructions to complete installation Once installed the SmartGuard icon shown below will appear in the Programs group of the Start menu Select this icon to open the SmartGuard software M SmartGuard If the installer program does not automatically open when the CD is inserted into your computer s CD drive refer to the following steps to install the SmartGuard software 1 Insert the SmartGuard CD into your computer s CD drive 2 Click the Start button point to Settings and select Control Panel Ue Programs gt A Documents Control Panel La Printers En A Taskbar Getting Started 3 3 Double click on the Add Remove Programs icon J Control Panel OL x Eile Edit View Help ash o g Accessibility AddNew Attisen Date Time Display Options Hardware ams Find Fast Fonts Internet Joystick Keyboard Sets up programs and creates shortcuts 4 Fol
12. currently inserted into the printer Insert an access card which contains a SmartShield image or encode a SmartShield image onto the current card and try your print job again If you do not wish to print a SmartShield image simply select the printer driver s No SmartShield option Printing Shield Indicates the SmartShield Security Image is printing Rasterize Shield Indicates the printer is loading the SmartShield security image from your SmartGuard Access Card into its memory Appears when a valid access card containing a SmartShield image is first inserted into the printer Note that if you named your SmartShield image the name will also appear along with this message on the bottom line of the LCD Display 32 Interpreting LCD Display Messages Message Cause Solution Reading Key Data Indicates the printer is reading the data from your SmartGuard Access Card Appears when a valid access card is first inserted into the printer Writing Key Data Indicates the printer is writing or encoding data onto your SmartGuard Access Card Interpreting LCD Display Messages 33 FARGO Electronics Incorporated Printed in the United States of America Eden Prairie Minnesota U S A P N 510299
13. side or sides on which you would like your SmartShield security image to appear Once this option is selected your SmartShield security images will automatically be printed on top of your standard card design the next time you print Remember when printing with SmartShield enabled you must use a ribbon type which includes a clear overlay panel O If at any time you decide you would like to print a card without SmartShield simply select the No SmartShield option within the printer driver setup window To view SmartShield security images under normal lighting once they have been printed onto your final card design simply tilt the card from side to side You will see the SmartShield images slightly reflect the light If you would like to view these images more clearly place the card under an ultraviolet UV light away from direct room lighting The SmartShield images will glow a fluorescent purple IMPORTANT Ifyou intend to view SmartShield images under a UV light be sure to print only onto card stock recommended by FARGO or your Authorized FARGO Reseller Some card stock is in itself UV fluorescent and will greatly detract from SmartShield s intensity 24 Using SmartShield The Card Options button brings up several options pertaining to SmartGuard Access Cards which have already been encoded These options allow you to print the SmartShield security image encoded on an access card duplicate the contents of one access card onto an
14. 5 W or centimeters 8 56cm L x 5 4cm W To help you position your image accurately on the card grid lines are provided within the card outline These grid lines are spaced in 1 or 254cm increments To position your security image simply drag and drop the image with your mouse pointer or enter exact placement values into the Width Position and Length Position boxes Along side the card outline you ll notice an arrow pointing up You ll also notice that the top of the card outline is labeled as the Leading Edge and the bottom is labeled as the Trailing Edge These items indicate the position of the card outline in relation to how a card feeds through your printer In other words as a card is being printed the Leading Edge will always be the end of the card that exits the printer first and the Trailing Edge will always be the end that exits the printer last regardless of which way your printed image appears It is important to keep this in mind when positioning your SmartShield security image so both your card design and your security image have the same orientation when printed Note that the Rotate button is an easy way to change your security image orientation to match that of your card design 1 Image Button 4 images Button 6 Images Button When your image is first loaded it appears as a single image toward the center of the card outline area If you would like more than one security image on your card c
15. acter password using any of the standard alphanumeric keyboard characters 9 Once the password is entered confirm the password by typing it again in the Confirm Password box IMPORTANT You must remember this password You will be required to re enter it whenever you wish to change passwords encode SmartShield security images make duplicate access cards or delete an access card 10 Next select Use This Card With Multiple Printers if you have more than one printer with SmartGuard capabilities and would like to use a common access card with all of them Please note that you must individually enable SmartGuard on each printer using the same password in order for a common access card to be used If you would like the access card to function only with the specific printer in which it was originally encoded select Use This Card With One Printer Only This option automatically links the printer serial number along with the encoded password to a specific access card making all other access cards created in other printers invalid Note that either option can be selected if you will not be using multiple printers Using SmartGuard 7 11 Finally click on the Password window s OK button The password information will be sent to the printer Encoding will take just a few seconds The SmartGuard software will indicate when encoding is complete and will prompt you to check the printer s LCD Display to verify encoding was successful
16. d Confirm Password C Use This Card With One Printer Only C Use This Card With Multiple Printers Disable SmartGuard Security Feature 7 Enter your current password into the Enter Current Password box 8 Once the password is entered confirm the password by typing it again in the Confirm Password box 9 Select the Disable SmartGuard Security Feature option 10 Click on the OK button to disable SmartGuard The SmartGuard software will indicate when encoding is complete and will prompt you to check the printer s LCD Display to verify encoding was successful 12 Using SmartGuard 11 If encoding was successful the message Key Disabled will appear on the printer s LCD Display indicating that SmartGuard is now disabled Click on the OK button to complete the disabling process The printer can now be operated without an access card If encoding was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartGuard related LCD error messages Correct the problem then click on the software s Cancel button to return to the Password window and resend the disable command Using SmartGuard 13 I ABOUT THE SMARTSHIELD OPTIONS WINDOW Once SmartGuard has been enabled it is then possible to enable SmartShield SmartGuard protection is required prior to enabling SmartShield simply because this makes your SmartShield image more secu
17. d from the Programs group of the Start menu 4 Once the software opens click on the Printer button to display the list of printers set up in your system SmartGuard Smartiigard SmartShield Please select the FARGO ID Card Printer you wish to send your SmartGuard data to ard Options PRO ID Card Printer H z OK Cancel 5 Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This must be done each time the program is opened and is necessary in order for the SmartGuard software to know which printer model you are using 6 Click on the SmartGuard button to display the SmartGuard options amp SmartGuard Options SmartShield Enable Disable SmartGuard Security Click on this button to enable or disable the printer s Card SmartGuard secuity feature Note that once this feature is enabled an encoded access card will be required to operate the printer a Change Password Click on this button the change the current password Help encoded on your access card Cancel FARGO 6 Using SmartGuard 7 Click on the Enable Disable button The Password window appears ra amp Enable Disable SmartGuard Security Smartiuard SmartShield ard Options Use This Card With One Printer Only Use This Card With Multiple Printers C Disable SmartGuard Security Feature 8 In the Enter Password box enter up to an 8 char
18. he duplicate data onto the blank SmartGuard Access Card If you decide not to duplicate the access card press the printer s On Cancel button to cancel the duplication process If duplication was successful the message Key Card Ready will appear on the printer s LCD Display Click on the OK button to complete the duplicating process If duplication was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartGuard related LCD error messages Correct the problem then click on the software s Cancel button to return to the Card Options window and retry the duplication process Hl DELETING THE CONTENTS OF YOUR SMARTGUARD ACCESS CARD Please refer to the following steps to delete the contents of your SmartGuard Access Card 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed Insert the valid SmartGuard Access Card you would like to delete into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer Be sure to gently push the card all the way into the slot until you feel it click into place Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu Once the software opens click on the Printer button to display the list of printers set up in your system Selec
19. ing the SmartGuard software to encode a password of your choosing onto one of the included SmartGuard Access Cards The SmartShield option allows you to encode a custom security image onto the same access card used for SmartGuard Once encoded the image is automatically printed along with your standard card design and appears only when the printed card is viewed under ultraviolet UV lighting or when viewed at an angle under normal lighting These custom security images can be created in virtually any design program which supports a bitmap bmp file format Il SMARTGUARD REGISTRATION A SmartGuard Registration Form is included in the SmartGuard packaging This form is intended to aid in further protecting you in case your printer s or your SmartGuard Access Card s is ever lost or stolen It is extremely important that you fill out and return this form to FARGO Technical Support By completing this form you will be registered into FARGO s database and will be assigned a Personal Identification Number PIN of your choosing Once registered you are protected in two ways 1 If your SmartGuard Access Card s is lost or stolen you simply need to call FARGO Technical Support give them your PIN and you will be given a remote access code specific to your printer which will instantly disable the SmartGuard Security Feature SmartGuard can then be enabled with a new access card and password rendering the lost or stolen card s useless
20. k on the Card Options button to display the Card Options window amp SmartGuard cad Bptone Enter Current Password Card Options Cancel i g il C Duplicate Card Contents C Delete Card Contents E FARGO 7 Enter your current password into the Enter Current Password box 8 Select the Print Card Contents option and click on the OK button Your SmartShield security image will begin printing within seconds Il DUPLICATING YOUR SMARTGUARD ACCESS CARD If more than one person is going to be using the ID card printing equipment it is often helpful to make a duplicate access card for each of your authorized personnel You may also want to make a duplicate access card to keep as a spare in case all other access cards are lost or stolen Be sure to keep this spare card hidden in a safe place If you require additional blank access cards more can be purchased from an authorized reseller or from the printer manufacturer Please note that only access cards bearing the SmartGuard name can be encoded and used within the printer Refer to the following steps to make duplicate access cards 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed 2 Insert the valid SmartGuard Access Card you would like to duplicate into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer Be sure to ge
21. lay At this time it is recommended you print a test print by clicking on the Test Print button This will verify that your SmartShield images appear in the appropriate position on the printed card For test print purposes SmartShield images will print with the cyan C panel of the ribbon so you can clearly see where they are positioned It is important to note the orientation of the printed security images as the card exits the printer Be sure the orientation of your security images will match that of your final card design If the test card looks good click on the OK button to complete the process If you are not satisfied with the test card click on the Cancel button to return to the SmartShield Options window and make the necessary revisions You may repeat this process as many times as necessary If encoding was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartShield related LCD error messages Correct the problem then click on the software s Cancel button to return to the SmartShield Options window and resend the data When you have successfully enabled SmartShield close the SmartGuard program by clicking on the Exit button Using SmartShield 23 IV PRINTING AND VIEWING SMARTSHIELD IMAGES Once SmartShield is enabled go to the printer driver setup window and select the Overlay option Then under the SmartShield options select the
22. lick on either the 4 Images or 6 Images button accordingly Your image will automatically be duplicated and placed in preset locations on the card If you would like to go back to having a single image click on the 1 Image button Note that only a single security image can be manually moved around within the card outline Also note that security images cannot be placed closer than 138 or 350cm from the edge of the card outline This ensures that printed SmartShield security images will always be positioned beneath PolyGuard if laminated Using SmartShield 15 Rotate Button This button allows you to rotate your security image counter clockwise in 90 increments As explained in the Card Outline description this option allows you to easily match the orientation of your security image to that of your overall card design Will cards be laminated This option allows you to select between two types of SmartShield formats Select Yes if you will be using SmartShield and WILL be applying an additional overlaminate This forces the ribbon s overlay to print only where your SmartShield image will appear Cards printed in this fashion MUST have PolyGuard overlaminate applied to them or the printed image will fade Select No if you will be using SmartShield and WILL NOT be applying an additional overlaminate This forces the ribbon s overlay to print everywhere on a card except where your SmartShield image will appear This is done s
23. low the on screen instructions to complete installation Once installed the SmartGuard icon will appear in the Programs group of the Start menu Select this icon to open the SmartGuard software 4 Getting Started I ENABLING SMARTGUARD Before enabling SmartGuard it is important to remember that once SmartGuard is enabled a valid access card must be inserted into the printer whenever you wish to print If this card is not inserted the printer will not function For this reason it is extremely important to register your copy of SmartGuard according to the instructions in Chapter 1 Section II Once registered you will be eligible to receive a remote printer access code in the event your SmartGuard Access Card is lost or stolen In addition you may also wish to create a spare access card to keep hidden in a safe place for emergencies See Chapter 4 Section II to create a duplicate access card To enable SmartGuard refer to the following steps 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed 2 Insert a blank SmartGuard Access Card into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer as shown Be sure to gently push the card all the way into the slot until you feel it click into place ACCESS CARD Using SmartGuard 5 3 Open the SmartGuard software by selecting SmartGuar
24. ntly push the card all the way into the slot until you feel it click into place 26 Card Options Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu Once the software opens click on the Printer button to display the list of printers set up in your system Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This is necessary in order for the SmartGuard software to know which printer model you are using Click on the Card Options button to display the Card Options window A SmartGuard sess Card Options x Enter Current Password ci 2 stow a jst FARGO Enter your current password into the Enter Current Password box Select the Duplicate Card Contents option and click on the OK button The security information will be sent to the printer The SmartGuard software will indicate when the data is sent and will prompt you to check the printer s LCD Display Em Security information has been sentto the printer Check the printer s LCD ov ns Dopey eme J About Test Pint OK Cancel Card Options 27 10 Once the printer receives the data its LCD Display will prompt you to Insert New Key At this time remove the valid SmartGuard Access Card from the printer and insert the blank access card Then as indicated on the LCD Display press the printer s Pause Resume button to encode t
25. o the majority of your printed image will be protected by the overlay DO NOT LAMINATE cards printed in this fashion since the overlay will interfere with the adhesion of the overlaminate Note that the onscreen Card Outline area will indicate the two SmartShield formats by displaying the areas that will be overlayed in BLACK and the areas that will not be overlayed in WHITE Width Position Length Position When working with only one security image on screen it is possible to place it anywhere within the card outline area You can drag and drop the image using your mouse pointer or you can enter exact coordinates into the Width and Length Position boxes The width coordinate is measured from the left hand edge of the card outline to the left hand edge of your security image The length coordinate is measured from the bottom of the card outline to the bottom of your security image If entering coordinates into the position boxes click on the Move button to move the security image once the coordinates have been entered If dragging and dropping the security image notice that the exact position of the image is always shown in the position boxes whenever the image is moved Note that a 16 Using SmartShield security image cannot be placed closer than 138 or 350cm from the edge of the card outline This ensures that the printed SmartShield security image will always be positioned beneath PolyGuard if laminated Inch Centimeter Opti
26. onfirm New password Use This Card With One Printer Only C Use This Card With Multiple Printers FARGO 8 Enter your current or old password into the Enter Current Password box 9 Enter your new password into the Enter New Password box 10 Once the new password is entered confirm the new password by typing it again in the Confirm New Password box 11 Next select either Use This Card With Multiple Printers or Use This Card With One Printer Only see Section I Step 10 of this Chapter for an explanation of these options 12 Finally click on the Change Password window s OK button The password information will be sent to the printer Encoding will take just a few seconds The SmartGuard software will indicate when encoding is complete and will prompt you to check the printer s LCD Display to verify encoding was successful 10 Using SmartGuard amp Change Password SmartShield Security information has been sentto the printer Check the Printer s LCD Card Options display to verify that encoding was successful 13 If encoding was successful the message Key Card Ready will appear on the printer s LCD Display Click on the OK button to finish changing your password If encoding was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartGuard related LCD error messages Correct the problem
27. ons Select one or the other according to which unit of measurement you prefer Notice that the length and width card outline dimensions change accordingly Move Button If you have entered exact coordinates into the Width and Length Position boxes click on this button to move the security image Enter Image Name This options allows you to enter a unique name descriptive of your SmartShield security image This name can be up to 16 characters long and can contain any of the standard alphanumeric keyboard characters Once your SmartShield security image is encoded onto your SmartGuard Access Card the name of your image will display momentarily on the printer s LCD Display when your SmartGuard Access Card is first inserted This option is helpful for verifying the proper access card is inserted if you have created several different access cards each with a different SmartShield security image Enter Current Password Once you have arranged your security image exactly as you would like it to appear on the printed card you must enter your SmartGuard password in order to encode the SmartShield image onto the SmartGuard Access Card OK Click on this button to send the finalized SmartShield data to the printer and encode it onto your SmartGuard Access Card Cancel Click on this button to cancel all selections and close out of the SmartShield Options window Using SmartShield 17 Il CREATING SMARTSHIELD SECURITY IMAGES
28. other access card or delete the contents of the access card altogether Please refer to the remainder of this chapter for instructions on using these options I PRINTING THE CONTENTS OF YOUR SMARTGUARD ACCESS CARD The Print Card Contents option applies only if you have a SmartShield security image encoded onto your SmartGuard Access Card If you do this option allows you to print the security image using the cyan C panel of the ribbon This is helpful if you would like to see exactly what type of security image is encoded on the card Refer to the following steps to print the contents of your SmartGuard Access Card 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed 2 Insert a valid SmartGuard Access Card into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer Be sure to gently push the card all the way into the slot until you feel it click into place 3 Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu 4 Once the software opens click on the Printer button to display the list of printers set up in your system 5 Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This is necessary in order for the SmartGuard software to know which printer model you are using Card Options 25 6 Clic
29. our printer is connected to your computer that power is applied and that the printer driver software is installed 2 Insert a valid SmartGuard Access Card into the printer s Security Card Slot Insert the card with the smart chip DOWN and facing AWAY from the printer Be sure to gently push the card all the way into the slot until you feel it click into place 3 Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu 4 Once the software opens click on the Printer button to display the list of printers set up in your system 5 Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This is necessary in order for the SmartGuard software to know which printer model you are using 6 Click on the SmartGuard button to display the SmartGuard options Smartiuard SmartShield Enable Disable SmartGuard Security Click on this button to enable or disable the printer s SmartGuard secuity feature Note that once this feature is enabled an encoded access card will be required to operate the printer Enable Disable r Change Password Click on this button the change the current password encoded on your access card Card Options Using SmartGuard 9 7 Click on the Change button The Change Password window appears Change Password SmartShield R Ch Password Enter Current Password Enter New Password n C
30. re The SmartShield Options window is the software interface used to encode SmartShield images onto your SmartGuard Access Card This window offers several features which make encoding custom security images a quick and easy process amp SmartShield Options Width Length Position Position C inch cm Enter Image Name HH Enter Current Password Trailing Edge idth OK Cancel As Card Travels Through printer The SmartShield Options window is opened by clicking on the SmartShield button within the SmartGuard software The following is a brief overview of all of the options found in the SmartShield Options window Load Image Button This is the button used to load or open your custom security image Note that your image must be 300 dots per inch DPI must be black and white must be no larger than 248 pixels x 248 pixels about 82 x 82 or 2cm x 2cm and must be saved in a bitmap bmp file format For more information on creating a SmartShield security image please see Section II of this chapter 14 Using SmartShield Card Outline This is the area in which your custom image will appear once it has been loaded The card outline area is the exact size of a standard CR 80 card The length and width dimensions of this card outline can be viewed in either inches 3 375 L x 2 12
31. s If deletion was unsuccessful an error message will appear on the printer s LCD Display indicating the specific problem See Chapter 5 for a list of SmartGuard related LCD error messages Correct the problem then click on the software s Cancel button to return to the Card Options window and resend the delete command 30 Card Options While encoding SmartGuard or SmartShield information onto a SmartGuard Access Card it is important to refer to the printer s LCD Display to confirm whether or not the information was successfully encoded The following table offers a complete list of SmartGuard and SmartShield related LCD Display messages along with an explanation of the cause of each message If the message is communicating an error or requires an action the table also offers a solution explaining what should be done For a complete list of all other LCD Display messages please refer to your printer s User s Manual Message Cause Solution Delete Key Data RESUME Delete Insert New Key RESUME Duplicate Appears when you are trying to delete a SmartGuard Access Card Appears when you are trying to duplicate a SmartGuard Access Card Press the printer s Pause Resume button to complete the deletion process If you decide not to delete the card press the printer s On Cancel button Remove the valid access card being duplicated and insert a blank access card Then press the printer s Pause
32. t the name of the FARGO ID Card Printer currently connected to your computer and click on OK This is necessary in order for the SmartGuard software to know which printer model you are using Click on the Card Options button to display the Card Options window 28 Card Options 2 SmartGuard Smartizuard SmartShield ard Gpuons U Card Options K Enter Current Password EE Cancel Print Card Contents SmartShield Duplicate Card Contents Delete Card Contents 7 Enter your current password into the Enter Current Password box 8 Select the Delete Card Contents option and click on the OK button The delete command will be sent to the printer The SmartGuard software will indicate when the data is sent and will prompt you to check the printer s LCD Display A SmartGuard Security information has been sentto the printer Check the printer s LCD a H T ese min OK Cancel 9 Once the printer receives the data its LCD Display will prompt you to Delete Key Data As indicated on the bottom line of the LCD Display press the printer s Pause Resume button to delete the SmartGuard Access Card If you decide not to delete the card press the printer s On Cancel button to cancel the delete command Card Options 29 10 If deletion was successful the message Key Card Deleted will appear on the printer s LCD Display Click on the OK button to complete the deletion proces
33. then click on the software s Cancel button to return to the Change Password window and resend your new password Ill DISABLING SMARTGUARD Please refer to the following steps to disable SmartGuard 1 Make sure your printer is connected to your computer that power is applied and that the printer driver software is installed Open the SmartGuard software by selecting SmartGuard from the Programs group of the Start menu Once the software opens click on the Printer button to display the list of printers set up in your system Select the name of the FARGO ID Card Printer currently connected to your computer and click on OK This is necessary in order for the SmartGuard software to know which printer model you are using Using SmartGuard 11 5 Click on the SmartGuard button to display the SmartGuard options 2 SmartGuard Options SmartShield Enable Disable SmartGuard Security Click on this button to enable or disable the printer s Card Opti SmartGuard secuity feature Note that once this feature is enabled an encoded access card will be required to operate the printer About Change Password Click on this button the change the current password Pinter Help encoded on your access card Change a ce FARGO 6 Click on the Enable Disable button The Password window appears Enable Disable SmartGuard Security Smartuard SmartShield Pas d Ean Upiuns Enter Passwor
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