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Mediatrix 500 Series eSBC Quick Start Booklet (SIP)

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1. mmedgaises corporation Enabling Live Communications at the Edge of IP Networks Mediatrix 500 600 Series Installation SIP Thank you for choosing the Mediatrix 500 600 Series This Quick Start will help you to properly connect all of the cables to the Mediatrix 500 600 Series and access its web interface This document applies to the following models gt Mediatrix 500 gt Mediatrix 502 gt Mediatrix 602 In most cases the A B C steps will get your Mediatrix 500 600 Series up and running If you run into problems you can find the solution to the most common problems in the Addendum document A Hook up the Cables Note Make sure your computer is turned off The following describes how to connect the various cables to the Mediatrix 500 600 Series See Back View on page 4 for a description of the back connectors and diagrams on how to use them Before you begin make sure that you have a working network connection Then follow these steps to install the Mediatrix 500 600 Series 1 If you have an ADSL uplink Mediatrix 502 602 Models a Connect the supplied Ethernet cable between the port marked ET1 on the rear of the Mediatrix 500 600 Series and the network card on your computer See section 3 1 in the Addendum document b Connect the supplied ADSL cable between the LINE port of the Mediatrix 500 600 Series and your ADSL splitter via the DSL voice adaptor cable c Connect the splitter to a telephone socket i
2. may take a couple of minutes 2 If you do not have an ADSL uplink Check that the broadband link is established indicated by the WAN LED being lit 3 Turn your PC on and start your web browser i e Internet Explorer or Mozilla Firefox 4 Surf to your Mediatrix 500 600 Series by typing its default IP Address 192 168 0 1 Login page Windows Internet Explorer mllia x ff arc Pj A T El F y T Page T Securite Outils ea p Click Log in on the first page of the web interface 6 Enter login admin password admin you should change the default password 2011 Media5 Corporation Document Revision 01 Connect to the Internet SIP Version don t see the built in web page Why 1 Do you have an Ethernet card installed in your computer and is it properly configured Refer to section 3 2 of the Addendum document 2 Are the cables correctly connected gt If you have an ADSL uplink on your unit Both the LINE and at least one of the ETO ET4 LEDS should be lit gt If you do not have an ADSL uplink Both the WAN and at least one of the ET1 ET3 LEDS should be lit Reboot your PC and try again Are your PC and web browser properly configured Refer to 3 2 and 3 3 of the Addendum document Do you run another DHCP Server on your LAN Refer to 3 2 1 of the Addendum document Do you use static IP addresses on your LAN Refer to 3 2 2 of the Addendum document Ve C Connect to the Interne
3. cal Support SIP Version Back View E Optional This depends on the Mediatrix 500 600 Series model you have You can connect a line to the telephone network to this port to allow your SIP phones to make and receive ordinary telephone calls through this local gateway e Port to connect to telephone line via splitter ADSL Mediatrix 502 602 a N e U OR e Port to connect an ordinary telephone line to FXO port Mediatrix 502 O oh oy oy oa Fo PH1 PH2 Optional Port to connect ordinary analog phone or FAX FXS port Connected phones will work as SIP IP clients Ethernet connector in wall or in DSL or cable modem O Fann Pn r UA a M Lu La I I LINE PH2 PH1 ETO WAN ET1 ET1 ET3 Ethernet switch to connect PC SIP IP clients or local area network LAN If ADSL is used as Internet Connection ETO is also connected to this switch ET4 Ethernet switch to connect PC SIP IP clients or local area network LAN with other IP address space than port ET1 ET3 The port can also be used as a DMZ for secure connection of servers DE ae USB 2 0 host port i e for memory stick WIRELESS Antenna for wireless connection of PC s and SIP IP clients 802 11b g Wireless Security Activate encryption on your wireless network Your network is vulnerable without encryption see help some text for more informati
4. ed at the first page of the web user interface Front View AD CFG DHP RST BEES llill 00000000Q Connector Description Press once to see firmware version Keep pressed for 3 seconds to enter set up mode Then use SEL to select followed by SET and sometimes ALT Read more about set up mode in the Addendum document SEL Press to toggle between Line Quality Physical ADSL speed and firewall security level Press 2 seconds to cancel any sequence in progress by these buttons Press 5 seconds to activate WPS accepts a WPS enabled client Press 10 seconds to enable disable wireless access point Hi Lo AC Show firewall security level Read more about the display in the Addendum document Settings have not been permanently saved and will be lost if the Mediatrix 500 600 Series is turned off On Interface is connected Off Interface is not used Flashing Data is being sent or received AIR Wireless 802 11b g USB Indicates USB port active ET1 ET4 Ethernet LAN ETO WAN Ethernet WAN Internet PH1 PH2 Red Call in Progress LINE Flashing Red Incoming or Outgoing Call Rapidly Flashing Red Port not available PH1 PH2 Green SIP Client on Phone port registered PH1 PH2 Flashing red green Message Waiting LINE Green ADSL connection ok no calls through FXO port Press to select firewall security profile Interface indicators Mediatrix 500 600 Series Page 3 End User Techni
5. n your home office The ADSL splitter filter separates the data and voice traffic No micro filter is needed for the telephone connected to the splitter filter 2 If you do not have an ADSL uplink Mediatrix 500 502 Models a Connect the supplied Ethernet cable between the port marked ETO on the rear of the Mediatrix 500 600 Series and your broadband or WAN connector The WAN connector is an Ethernet connector in the wall or on a DSL or cable modem b Connect another Ethernet cable not included between one of the ports marked ET1 ET3 on the rear of the Mediatrix 500 600 Series and the Ethernet port on your computer See section 4 1 in the Addendum document 3 Connect the power adaptor and push the ON switch on the rear of the Mediatrix 500 600 Series For information about how to connect a LAN see section 3 1 in the Addendum document Further help We recommend using the instructions available for all settings in the Mediatrix 500 600 Series Simply press the B at the setting you would like to change You can also read more about your Mediatrix 500 600 Series in the always up to date online user manual You access it by clicking Online User Manual on the first page on your Mediatrix 500 600 Series s web configuration pages or directly at mx500 600manual media5corp com B Surf into your Mediatrix 500 600 Series 5 If you have an ADSL uplink Wait until the ADSL Modem has established a connection indicated by the L NE LED being lit This
6. on models E End User Technical Support Media5 works through its partners to resolve technical support issues All end users requiring technical support are encouraged to contact their vendor directly Page 4 Installation Quick Start
7. s on the first page of the web interface The default SIP user names are 1111 and 2222 and they are registered to the internal SIP server of the Mediatrix 500 600 Series if not changed to a full SIP address like yourname yoursipprovider com With the default configuration you can directly use this SIP client to place SIP calls Learn more about the possibilities with SIP and IP Telephony by clicking the link Using SIP Telephony Video Messaging on the first page of the web interface SIP PSTN Gateway The telephone line connected to the LINE port of the Mediatrix 500 600 Series acts as a gateway between SIP and the ordinary telephone network PSTN You can configure the gateway by surfing to the built in web pages and select Telephone Ports under the Configuration menu The default SIP domain name for the gateway is localgw and can be used with the SIP Switch software addition By default just dialling lt telephone number gt from any client using the product will use this gateway port to reach ordinary phones With the default configuration incoming calls on the telephone line will be forwarded to the phone1 SIP address which is the default address configured for the PH1 port Firmware The firmware in the Mediatrix 500 600 Series can be upgraded to new versions that often includes bug fixes and new features We strongly recommend that you regularly check for updates by clicking the link Search for newer locat
8. st Refer to 3 4 of the Addendum document Is your web browser properly configured Refer to 3 3 of the Addendum document Is your Mediatrix 500 600 Series properly configured Refer to 4 of the Addendum document Have you used your Internet connection before with some other modem In that case disconnect that modem and wait 3 hours before reconnecting your Mediatrix 500 600 Series It may take that long before your ISP s cache entries expire D Package Details P See ee YS The following items should be included in your box gt Printed readme flyer Mediatrix 500 600 Series unit Router Firewall ADSL Modem 12 V DC power adaptor Ethernet cable ADSL splitter filter included for some countries only Units with ADSL uplink only Mediatrix 502 602 models ADSL cable round Units with ADSL uplink only Mediatrix 502 602 models DSL voice adaptor cable included for some countries only Mediatrix 502 602 models RJ11 Y adaptor included for some countries only Mediatrix 502 602 models Phone cable 2 pcs Mediatrix 502 602 models Stand If any of the items above are damaged or missing please contact your dealer vv vY YYY vV vv Page 2 Installation Quick Start SIP Version Package Details SIP IP Telephony Client You can connect an ordinary analog phone to any of the ports PH1 and PH2 of the Mediatrix 500 600 Series It will then be a general SIP client You can configure the SIP client by selecting Telephony Port
9. t In most cases you can now start surfing the Internet 1 Click Network on the main menu LINE used as outside v 2 Select Access Type Auto in the field LINE IP Address 3 If you have received any service name user name or password from your operator enter them Frets a 4 Click Search Settings for your operator are set automatically Access type Au GREEN 5 Click Apply at the bottom of the page User 6 Click Save permanently at the top of the page Password VPI Using Ethernet as WAN vet MAC address Dynamic DNS The Mediatrix 500 600 Series can be used even if you are not using ADSL Go to the Network Settings page and choose ETO as your WAN interface Click the Change button and then click Apply at the bottom of the page A new page will be ae ee WAN Internet shown Click the button Save amp Reboot This will reboot the Mediatrix 500 600 Series with ETO as WAN port interface is don t see any web pages Why ETO Reboot your PC allowing it to get fresh configuration data from your Mediatrix 500 600 Series and try again Change Reboot your Mediatrix 500 600 Series and try again Reboot your DSL or cable modem if you are using any Is your firewall properly configured Press ALT on your Mediatrix 500 600 Series repeatedly until Hi is displayed Is your DSL or cable modem if you are using any properly configured and connected Test your Internet connection with the built in diagnostic te

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