User manual mobisma ME
Contents
1. becomes alk page 18 24 Mobisma Manual mM O b j S IT a www mobisma com mobile smartness Settings Group settings 1 Input fields Group number Group name Group number Group name Settings Group settings 2 Input fields Group number Group name Group name Group number Settings Avaya shortcodes 1 Here you configure accessible hunt groups initially predefined in the PBX To first begin with you must have personal permission accessing current hunt groups which normally has been defined in the PBX by a PBX administrator In the current version of Mobisma you can have Max 4 groups as Favorites Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Here you configure accessible hunt groups that initially are predefined in the PBX To begin with you must first have personal permission to access these hunt groups which is defined in the PBX normally by a PBX2. Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX administrator Add an extension Add an extension Enter a name for the above extension Enter a name for the above extension Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX administrator Add an extension Add an extension Enter a name for the above extension Enter a name for the above extension This feature customizes date and time representation which can be seen under My status and on the desktop phone It s unquestionably only allowed using 24 hour format Here you influence outcome of the date format that presents in PBX and the Mobisma The primary pre condition is first and foremost that the PBX has this opportunity If the date format presents as Month Day e g 1201 MMDD it s legitimate to changing date presentation to Day Month e g 0112 DDMM Only numeric values are allowed For further page 21 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Time format Settings Optional Mex settin
3. contact your local PBX administrator for additional help page 16 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Direct DISA Number Extension No Pin code Settings International Dialing Input fields PBX Country Code Int direct dialling code Digit remove areacode Int Mobisma users must have a PBX DISA number to communicate with other colleagues through the company s PBX If the DISA number is incorrect or mistyped all calls will definitely fails when Mobisma is involved Always begin with a leading plus sign followed by country code when replace change this number e g 449123456789 The current field is formally dedicated your defined extension in the companys PBX e g 203 Value in is mandatory and should always contain your internal telephone line extension which originally is configured in your company s private branch exchange PBX The important part here is that this extension is equal with the extension in the PBX otherwise the client may not act as it Should Pin code is used generally when security options in the company s PBX are activated Your company For instance may use some restrictions to establish external calls or set presence Pin code option is only working for DTMF and haven t any impact on features related Mobisma s IP platform Pin code option for IPhone is disabled and cannot be used at all The field is left blank
4. calls is always Off This is where you assign a text If you are not available Delete your unavailability text Vacation Back soon page 7 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Settings Text absence Lunch Settings Text absence In a meeting Settings Text absence Do not disturb Settings Text absence Back tomorrow Settings Voicemail Settings Voicemail Voicemail On Settings Voicemail Voicemail Off Lunch In a meeting Do not disturb Will be back tomorrow Voicemail settings Voicemail is Off page 8 24 Mobisma Manual m O DI S m a www mobisma com mobile smartness Settings Voicemail All calls to Voicemail On Settings Voicemail All calls to Voicemail Off All calls will go to your voicemail On All calls will go to your voicemail Off page 9 24 vi Mobisma Manual mM bi a www mobisma com mobile smi Functions Functions You can have your own company specific functions defined in the PBX and use them from this menu page 10 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness My Status Current menu contains real time information about a certain colleague or yourself The content includes existent location GPS along with active presence logged on groups and a solid profile status related the smartphone device in current menu page 11 24 Mo
5. if the company s PBX doesn t use restrictions Under the following option it is clearly possible to change replace settings concerning international outbound calls Current PBX settings must however correspond to any replacement done here otherwise initiated international calls using Mobisma nextG client definitely will fall through The PBX Country Code is in normal situations pre configured in the PBX by a PBX administrator PBX Country code is always related with PBX country location If moving your extension to a PBX situated in another country then the current PBX country code have to be replaced with the new Country code Int Direct Dialling code IDD is predefined Contact your PBX administrator if you want to change this setting Digit remove area code Int is also page 17 24 Mobisma Manual mM O bD j S aa a www mobisma com mobile smartness Settings Operator voicemall Input fields Operator voicemail Settings Mex options Input fields Length of the extension numbers Settings Android specific Input fields Show Status in the Notification Bar Dtmf separator char preconfigured Contact your retailer if you want to change it The operator voice mail number exclusively needs to be configured under this option with its number In turn the current configuration makes Mobisma next client aware of that this operator voice mail number shoul
6. not to changes nor replaces any value under this option if lacking elementary technical skills on how the current PBX is configured A better advice is therefor when something need to be changed replaced under EDIT to contact consult your local PBX administrator who easily can guide you through the whole process Settings General Settings General setting for your Mobisma client Input fields My mobilephonenumber Enter your mobile phone number This is used by your other collegues and also used for the PBX forwarding if you have that settings enabled My emailadress Enter your email address It will be used by your collegues to contact you and to look you up in their internal phone book My name Enter your name as it will be shown for your collegues Settings Access PBX These settings are important for accessing the Private branch exchange PBX from the client Valid parameters applied open up a totally new world of opportunities where it s possible to call forwarding Set presence dialing from the smartphone through the PBX participate in conference meetings etc Input fields Line Access Code The line access is necessary in many PBX families to accessing the outside line for instance when dialing external calls on the desktop phone Values such as 0 or 9 as arguments are used commonly but may also be something different as well If you are uncertain about the line access configuration please
7. Mobisma Manual mM O b S IT a www mobisma com mobile smartness User manual mobisma ME Avaya IP Office n page 1 24 Mobisma Manual an O DI S mM a www mobisma com mobile smartness If you have a supported IPO Software installed no extra hardware is required For detailed information on how to configure the PBX please visit this link http www mobisma com reseller doc vaxel PBX Requirements AVIPO pdf Functionality Android Supported Transparent dialling through PBX Yes Separate dialling application No Dial directly from phone log Yes Transfer active calls No Removes PBX Number from the mobile phone s Yes call log Verify questions when sending dtmf tones No Supports dtmf signalling Yes Supports Text Message signalling Yes Supports IP signalling No Automatically hangs up call after communication No with PBX page 2 24 Mobisma Manual mM O bD i S mM a www mobisma com mobile smartness page 3 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Hunt Groups Login or Logout from the PBX group you belong to So you can stay in touch wherever you are Hunt Groups Login all groups Here you login to all groups Hunt Groups Logout all groups All groups related to current extension are logged OFF Hunt Groups Login specific group Login to a specific group Input fields Enter group number Select one Hunt Group from the drop down list below You can
8. administrator Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter a valid accessible group number in existing field Field allows only numeric values Avaya specific codes page 19 24 Mobisma Manual mM O bD j S aa a www mobisma com mobile smartness Settings Avaya shortcodes 2 Settings Avaya shortcodes 3 Settings Avaya shortcodes 4 Settings My functions 1 Settings My functions 2 Settings My functions 3 Settings My functions 4 Settings My functions 5 Settings My functions 6 Settings My functions 7 Settings Extensionlist 1 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Settings Extensionlist 2 Input fields Enter extension Avaya specific codes Avaya specific codes Avaya specific codes Possibility to enter individual functions in the PBX Possibility to enter individual functions in the PBX Possibility to enter individual functions in the PBX Possibility to enter individ
9. also manually apply a valid hunt group in the current field and tap SEND to finish this task page 4 24 Mobisma Manual a www mobisma com mebile sin page 5 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Edit your settings Settings Office mode Inc Calls On Settings Office mode Inc Calls Off Settings Dial with hidden number On Settings Dial with hidden number Off Settings Call forward Settings Office mode for incoming calls is set to On when this feature is activated all incoming office calls are diverted to the related Mobile phone Office mode for incoming calls is set to Off when this feature is activated it is only possible to get in contact with the recipient on the desktop phone Make a call with hidden number is set to On When this feature is activated the messages Unknown or private number appears in the recipients display Make a call with hidden number Is set to Off When this feature is activated the number calling appears in the recipients display Transfer calls page 6 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Settings Call forward Call Forward Always On Settings Call forward Call Forward Always Off Settings Text absence Settings Text absence Off Settings Text absence Vacation Settings Text absence Time of return Transfer calls is always On Transfer
10. bisma Manual mM O DI S m a www mobisma com mobile smartness Office mode Outg Calls m Office mode for outgoing calls is set to On Office mode Outg Calls Office mode Office mode will be set to On All outgoing Outg Calls On calls will be routed through the PBX ii Office mode Outg Calls Office mode Office mode will be set to Off No outgoing Outg Calls Off calls will be routed through the PBX ii page 12 24 Mobisma Manual IT O b S IT a www mobisma com mobile smartness The following pages describes the Mobisma Options Menus Here is detailed information on how you could change the settings for the program page 13 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness About Current menu ABOUT MOBISMA provides customary information about users registered version of Mobisma nextG client This information could be useful in a possible support situation when the client doesn t functioning as it should The support team at Mobisma often solves issues quicker if the incoming information contains smartPhone OS PBX Model and IMEI number The demo version however doesn t contains any information under ABOUT MOBISMA of interesting character that could be used in an operation to solve a support case page 14 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Debug The usage of this feature is common in cases of expanded troublesho
11. d not be routed via the PBX Without this option any calls to the operator voice mail number using next client would fail due to the fact that the number otherwise might be interpreted as an extension This is the number you use to connect to your operator s voicemail Example 222 Mex option contains non categorized specific PBX settings The length of your company s internal number Extension can be affected under this option If your company s extension list begins with 100 and ends up when reaches 110 the current value should be at least 3 When dialing a number with the length of 4 e g 5645 it will be treated as an external number if length in this case is defined to 3 The call will fail due to unknown number The SIM Card itself has its own limitation It is commonly known not allowing a length that exceeds 5 and falling below 3 Options within this view are dedicated Android Mobisma and the PBX Changing anything here could eventually influence the behavior of Mobisma nextG client It IS recommended not to change anything here if you are uncertain how this will affect your nextG client Check this item if you wish to have notifications from the Mobisma program displayed The length of DTMF delimiter can be affected by this option If the DTMF pause length is too short established calls possibly would fail If this eventually would be the case add an additional delimiter character e g
12. gs Input fields Force dialing with Mobisma help contact you PBX administrator This field describes the Time format that the PBX expects The default value is HHmm where HH is the hour in two digit format for example 01 for one a clock mm is minutes in two digit format for example 15 for 15 minutes Verify this with the person who configures the PBX if you need to change it Mex Settings contains non categorized specific Mobisma settings When this option is activated it is impossible to turn off Mobisma s dial function All outgoing calls from your smartphone will be treated as MEX calls and therefor also always routed through the PBX in every single occasion when you dialing with the smartphone This feature is password protected and can only be deactivated using correct authentication credentials In case when you wish to unlock this feature please contact your local PBX administrator for assistance and further details page 22 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Configuration Current option Download configuration allows users to download the latest configuration for Mobisma nextG client directly to the smartphone using WIFI GPRS 3G It is important knowing that this action doesn t make any difference between configuration values in the database and your local settings for the Mobisma nextG client This task is basically overwriting settings for Mobisma nextG cl
13. ient every time this action is performed page 23 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness This section provides an explanation of the technical terms used in the manual MIDDI Direct inward dialling The trunk telephone line used to dial in to the PBX 2IDISA Direct Inward System Access A PBX system feature that Mobisma uses to communicate with the PBX BIMEX Mobile Extension You will integrate a mobile phone to a PBX Switchboard Then you will be able to reroute all your mobile phone calls through the PBX 4PBX Your mobile phone must be connected to a A business telephone system PBX to be able to use the MEX functions Mobile Extension functions LSITIE LINE A Tie Line also known as a tie trunk is a communication connection between extensions of a private telephone system typically two PBXs page 24 24
14. oting initialized by Mobisma Concerned customer will obtain fundamental debug activation data in email either from the distributor or Mobisma on how to enabling debug mode in Mobisma nextG client properly Debug System login The security key is always provided by the distributor or Mobisma to end users via email whenever debug mode has to be turned on The security key is applied correctly in presented field Following task is necessary only when it has emerged a to difficult to solve case among end users Input fields Enter number The Security code has to be entered in the current field which is provided by Mobisma A second alternative System utilities becomes visible when the valid security code is entered The debug mode is activated properly under the alternative System utilities In case of further assistance please contact Mobisma support mobisma com Debug System logout Current option disables the debug mode process for Mobisma nextG client all writing against the log file ends as well The log file is always saved on the smartphone in cases of later reviews page 15 24 Mobisma Manual mM O b S IT a www mobisma com mobile smartness Settings Mobisma nextG client is fully configurable Following option EDIT contains a list of alternatives of customizable arguments that is necessary for the client to functioning in accordance with promised functionality The crew at Mobisma strongly recommends
15. ual functions in the PBX Possibility to enter individual functions in the PBX Possibility to enter individual functions in the PBX Possibility to enter individual functions in the PBX Under the current option you easily apply your favourite extensions These extensions Should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX administrator Add an extension Add an extension Enter the name for the above extension Enter a name for the above extension Under the current option you easily apply your favourite extensions These extensions Should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX administrator Add an extension page 20 24 Mobisma Manual www mobisma com mobisma mobile smartness Enter extension Enter name of extension Enter name of extension Settings Extension list 3 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Settings Extension list 4 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Settings PBX Date and time settings Input fields Date format Add an extension Enter a name for the above extension Enter a name for the above extension
Download Pdf Manuals
Related Search