HARDWARE GUIDE
Contents
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5. JTOUCH INF7001A InFocus CONTENTS Declarationiot Confortfilly xiu id feet setae EHE Dt amt ba ttu ca o tr eee dees 3 Safety Considerations E 4 Wiat sinciuded sirita e eite eMe a Lt E EA E CN 6 SI c E A E E E T E T E E E A E E E E E E T 7 a nai aS EE i ne ade a 7 Connecting to Other DEVICES an elio iri re les Se pa ERON EN eSEE KRAATER m Eie Deer LIE 8 Connecting AG POWE eo E ca cee evs ya bedded LI beet cc LM IIIA INI added 9 External PC Touchscreen Control Setup 0 0 0 2 cece eee ee eee eecencee eee eee e eee e ete aaaaaaaee sees eee e eee aaaaaaaaaeeeeeeeeeeeeegeceseeaaaaeeeeeeeeeeeenegs 9 Turning the Monitor On Off p E PEE 9 Using the Remote tdeo IRR ederet betta ed cette pease date et eee eee 10 Using the Keypad e AAEE 12 OSD On Screen Display Menu System nennen nene nnnenn sinn nnnnni nennen nss seen nnns rsen nennen seen EEEE EE 13 Picture Menu nsanu 14 Screen MEMU resini ee ed a a a 15 AdO MR REDIT TEE ERREUR DIE ELEM 16 iA P ERR 17 CGONTIQUPALION ec 18 Conmguranon 2 ee 19 Advanced Optom ee ed av E aE E Eaa NE 20 MrOUDlESMOOUNG snd E een T ie el Bei E E A dh eds sk ee 21 SSE ALON TI AEE T AE A EAEE AT TE TEE LUE 24 ia 25 ABDend le T PG 30 Calibration T0601 ee uS R NRI UI E xi E IM A EIE 30 Calibration Troubleshooting Joo oe ee 32 ee Ae aca ee ec ee
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7. of the touchpad screen Disable the PiP feature Power the device off and back on after a few seconds Re booting the device helps the touchpad to re synchronize Run the Calibration Tool See Calibration Tool on page 30 Make sure the batteries are installed in the proper orientation and are not dead Verify the remote is turned on the button is on the bottom of the remote Verify you are pointing the remote at the table and are within 26 8m and 30 degrees horz vert of the sensor Verify that the IR Control setting in the Advanced Option OSD menu is set to Normal Page 21 Audio noise No sound Page 22 If using external speakers verify that Analog Audio Out within the Audio gt Advanced Audio submenu is set to Variable If using external speakers verify that TV speaker within the Audio menu is set to Off Noise can occur when infrared communication equipment for example infrared cordless headphones is used near the monitor Move the infrared communication equipment away from the monitor to eliminate the noise If using the external speakers verify that the speakers are connected properly and that the speaker s power switch is turned on If external speakers or an external sound system is not being used verify that the Speaker setting in the OSD Audio menu is set to Internal If using an external source such as component verify that an audio cable is correctly installed between the device and t
8. ON OFF 1 Verify that the power cord is connected to a power outlet and that the power switch is ON 2 Press the Power button on the remote or the right side of the monitor The LED on the front of the monitor turns off NOTES e If the monitor does not respond to normal power down procedures press and hold the PC box Power button located on the back of the monitor for 7 8 seconds INF7001a Hardware Guide Page 9 USING THE REMOTE The remote uses two 2 AAA batteries not included Install the batteries by removing the cover from the remote s back aligning the and ends of the batteries sliding them in place and replacing the cover To operate point the remote at the monitor sensor at the bottom right hand corner of the monitor The range of optimum operation is about 26 8m and within a horizontal and vertical angle of 30 degrees A CAUTION e When disposing of the batteries be sure to do so in an environmentally proper manner e fthe remote control gets wet wipe it dry immediately e Avoid excessive heat and humidity e Ensure the batteries polarity is properly aligned e Do not mix new and old batteries or different types of batteries together e Replace the batteries as soon as they run out e Remove batteries from the remote control when storing or not in use for a prolonged period Page 10 Remote buttons HOME INPUT MENU
9. and follow InFocus s warranty processes InFocus may restrict service to the country where InFocus or its Authorized Distributors originally sold the hardware product InFocus will provide warranty service either i at an ASP location where service is performed at the location or the ASP may send the product to an InFocus repair service location for service ii by sending you prepaid way bills and if you no longer have the original packaging InFocus may send you packaging material at your cost to enable you to ship the product to an InFocus repair service location or iii by sending you customer installable new or refurbished replacement parts to enable you to conduct Customer Self Repair or iv by exchanging the product for a new or refurbished replacement Customer Self Repair InFocus products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period InFocus identifies that the repair can be accomplished by the use of a CSR part InFocus will ship that part directly to you for replacement There are two categories of CSR parts e Parts for which customer self repair is mandatory If you request InFocus to replace these parts you will be charged for the travel and labor costs of this service e Parts for which customer self repair is optional These parts are also designed for customer self repair If howeve
10. e AssemblyInspectionTool MultiTouchDoctor Kl MultiTouchPlatform ls Uninstall MultiTouch Samsung a SharePoint J SolidWorks 2014 a Startup J TechSmith J Windows Live m 4 Back 2 2 The MultiTouch Platform window displays MultiTouch Platform EE Touchscreen Information bium Version 4 1405 build 110237 Serial Number 12151111116 v iuo Support J FlashTuio Support Firmware Version 6 06 0004 Double Click Optimization Handwriting Optimization Touch Points 6 Ambient Light Flashing Frequently Log Touch Data Status running ok V Windows Native Touch Close Top Application by Calixation RR Multi fingers Pinching Mouse Keyboard Simulation Calibrate ResetCalbration 7 Launch When Windows Starts Up Utility Flexible Scan Rate Default Normal Enhanced Reset Default Settings R 3 Click Diagnose The Start MultiTouch Doctor window displays 4 Click Start MultiTouch Doctor is ready to do diagnoses of the touchscreen Notes Please DO NOT touch the touchscreen while MultiTouch Doctor is running The touch function is DISABLED when doctor running please manipulate with mouse keyboard Page 32 5 Ifa check mark appears the panel has passed that test If a red X appears the panel has failed In that case follow the instructions in the Details box 6 If instructed to send a report to the PQ Labs team
11. DE LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CONTRACT SOME COUNTRIES STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST SO THE LIMITATIONS OR EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY STATE OR PROVINCE INFOCUS THE WARRANTOR UNDER THIS LIMITED WARRANTY IS IDENTIFIED AT THE END OF THIS DOCUMENT EXTENDED WARRANTIES InFocus extended product warranties are available for an additional charge For further information on InFocus extended product warranties please contact InFocus or your product reseller OBTAINING WARRANTY SERVICE Please access and review the online help resources located at www infocus com support before seeking warranty service If the product is still not functioning properly after making use of these resources please contact InFocus Technical Support or if applicable an ASP using the information provided below When contacting InFocus via telephone other charges may apply depending on your location When calling InFocus INF7001a Hardware Guide Page 27 Technical Support or an ASP will help determine whether your product requires service and if it does will inform you how InFocus will provide it You must assist in diagnosing issues with your product
12. HER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL WRITTEN STATUTORY EXPRESS OR IMPLIED AS PERMITTED BY APPLICABLE LAW INFOCUS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF INFOCUS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY INFOCUS IN ITS SOLE DISCRETION No InFocus reseller agent or employee is authorized to make any modification extension or addition to this warranty If any term is held to be illegal or unenforceable the legality or enforceability of the remaining terms shall not be affected or impaired EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW INFOCUS IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO COMPROMISE OR CORRUPTION OF DATA OR ANY IND
13. INFOCUS IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF INF7001a Hardware Guide Page 25 ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY INFOCUS WHEN THE PRODUCT IS MANUFACTURED To enable InFocus to provide the best possible support and service during the Limited Warranty Period you will be required to e Maintain a proper and adequate environment and use the InFocus hardware products in accordance with the instructions furnished e Verify configurations load most recent firmware install software patches run InFocus diagnostics and utilities and implement temporary procedures or workarounds provided by InFocus while InFocus works on permanent solutions e Allow InFocus to keep resident on your systems or sites certain system and network diagnosis and maintenance tools to facilitate the performance of warranty support collectively referred to as Proprietary Service Tools Proprietary Service Tools are and remain the sole and exclusive property of InFocus Additional Limitations e Products external to the system processor CPU box such as external storage subsystems printers and other peripherals are covered by the applicable warranty for those products or options e An effective repair does not necessarily require the replacement of a defective part For example cleaning the heads of a floppy drive or updating revision levels of ROM BIOS on a PCA board are activities that in many instances deliver an effecti
14. IRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE INFOCUS PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND OR OMISSIONS INFOCUS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA Limitation on Bringing Action No action regardless of form arising out of the agreement to purchase the Product may be brought by purchaser more than one year after the cause of action has accrued Governing Law Any action regardless of form arising out of the agreement to purchase the Product is governed by the laws of the State of Oregon U S A Mandatory Arbitration Any action regardless of form arising out of the agreement to purchase the Product is subject to mandatory arbitration ADDITIONAL RIGHTS FOR CUSTOMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR IF DIFFERENT THEIR COUNTRY OF RESIDENCE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS THIS WARRANTY DOES NOT EXCLU
15. Left Right Up Down Arrows and OK Use these buttons to navigate through and make changes to the Onscreen Menu features Info Displays source information Vol up Increases the audio volume of the following sources HDMI 1 HDMI 2 Audio In L R Audio In 3 5mm and Audio Out L R The microphone volume level is controlled by the PC volume controls Vol down Decreases the audio volume of the following sources HDMI 1 HDMI 2 Audio In L R Audio In 3 5mm and Audio Out L R The microphone volume level is controlled by the PC volume controls Mute Switches the audio on or off for the following sources HDMI 1 HDMI 2 Audio In L R Audio In 3 5mm and Audio Out L R Page 11 USING THE KEYPAD The keypad located on the side of the monitor has the following buttons Page 12 Power button Switches the power on or puts the monitor into Standby Input button Turns the Source menu on allowing the user to change sources Saves changes selections if the OSD menu is on Menu button Turns the OSD menu on and off CH button Moves the highlight bar up when the OSD or Source menu is on CH v button Moves the highlight bar down when the OSD or Source menu is on VOL button When the OSD menu is on this button increases the value of selected OSD items When the OSD menu is off this button increases the audio volume of the following sources HDMI 1 HDMI 2 Audio In L R Audio In 3 5mm and Audio Out L R The microphone volume
16. all metric 8 12mm screws must be used In addition the mounting interface should comply with the UL1678 standard in North America The mounting means should be strong enough to bear the weight of the monitor approximately 176 37 Ibs 80 kg without the stand e Follow these instructions to help ensure image quality over the life of the monitor Failure to follow these instructions may affect the warranty INF7001a Hardware Guide Page 5 WHAT S INCLUDED InFocus e 1920 x 1080 monitor Quick Start Guide InFocus Remote control Documentation USB cable VGA cable Power cord batteries not included varies per country For additional accessory options such as stands feet carts and wall mounts see the InFocus website www infocus com store or your local dealer Page 6 SETUP Mounting This product does not ship with mounting accessories Only use commercially manufactured mounting accessories which meet this product s specifications and follow the manufacturer installation instructions Only use properly rated wall and stand mounting hardware that meet this product s specifications and follow the manufacturer installation instructions The warranty does not cover any damage caused by use of improperly rated mounting hardware or from improper installation To prevent damage to the screen surface carefully place your monitor face down on a clean cush
17. ardware recommended by the manufacturer When disconnecting the power cord hold the plug not the cord Page 4 e Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the monitor e Unplug the monitor if you are not going to use it for an extensive period of time e Unplug the monitor if you need to clean it with the included microfiber cleaning cloth The screen may be wiped with the cleaning cloth when the power is off Never use alcohol solvents or ammonia based liquids on this monitor e Wash hands after handling the cables supplied with this monitor e The monitor remote control uses batteries not included Make sure the batteries polarity is aligned correctly Dispose of used batteries in accordance with local disposal laws e Only use properly rated wall and stand mounting hardware that meet this product s specifications and follow the manufacturer installation instructions The warranty does not cover any damage caused by use of improperly rated mounting hardware or from improper installation e Refer all service to qualified service personnel Do not remove the cover or back Servicing your own monitor can be dangerous to you and will void the warranty e Only use replacement parts specified by InFocus Unauthorized substitutions may result in fire electrical shock or injury and may void the warranty e When mounting the monitor to a w
18. click Send report type your information and click Send Send Report Mail Ei MultiTouchDoctor Serial Number Firmware 5 06 0012 Hardware 2 10 Preparation Details Check and dose other PQMT applications M Power supply check failed Check Windows 7 native multi touch M Please check the power cable and connect the AC adapter to touchscreen Diagnose Steps Check power supply X Check touchscreen data Check ambient light Reset Touchscreen Data Diagnose Cancel Send Report Reporter From To Subject Attached Click here to enter your email sample amp email com support pqlabs com diagnose report C Program Files x85 PQLabs WultiTouchPlatform Reportlcommon sqm M Attention executable file is not allowed to send for safe Status 7 Close the application INF7001a Hardware Guide Page 33 A FESS BELA iS EP VRAD a FF A Bed IIE Ps a EG PIR eA WANES A EB fi ER ARGE WHERE
19. d to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by InFocus Corporation may void authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada This device complies with part 15 of the FCC Rules RSS 210 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Cet appareil est conform
20. e l article 15 des r glementations de la FCC CNR 210 Le fonctionnement est subordonn aux deux conditions suivantes 1 ce appareil ne doit pas provoquer d interf rences nuisibles et 2 ce appareil doit accepter toute interf rence recue y compris des interf rences qui peuvent provoquer un fonctionnemnent non d sir 0 7 7 z 378 e z MAYYA SZS FH 7 7 o e L OWA FE ASAE 0 MS Tels A 7 HeH Of ar Boy SE FUAS ME 73822 7 HELE A This document applies to regulatory model INF7021c Input ratings 100 240V 50 60Hz 5A Output ratings 100 240V 50 60Hz 1A InFocus reserves the right to alter product offerings and specifications at any time without notice INF7001a Hardware Guide Page 3 SAFETY CONSIDERATIONS A Please read and follow all safety instructions provided below and on the monitor bef
21. e 34 JTouch 70 I O port Ne 35 DECLARATION OF CONFORMITY Manufacturer InFocus Corporation 13190 SW 68th Parkway Portland Oregon 97223 8368 USA Trademarks Apple Mac and Facetime are trademarks or registered trademarks of Apple Inc Microsoft Windows PowerPoint Excel and Word are trademarks or registered trademarks of Microsoft Corporation Adobe and Acrobat are trademarks or registered trademarks of Adobe Systems Incorporated HDMI logo and High Definition Multimedia Interface are registered trademarks of HDMI Licensing LLC Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories SRS TruSurround HD and SRS TruVolume are trademarks of SRS Labs Inc TruSurround HD and TruVolume technologies are incorporated under license from SRS Labs Inc InFocus In Focus INFOCUS stylized MondoCenter Mondopad JTouch and JTouch are either registered trademarks or trademarks of InFocus Corporation in the United States and other countries All other trademarks are the property of their respective owners Any other trademarks service marks personal names or product names are assumed to be the property of their respective owners and are used only for reference There is no implied sponsorship affiliation certification approval or endorsement if we use one of these terms FCC Warning This equipment has been tested and foun
22. e compatible or work with the hardware as a result of the system software update You will be responsible for reinstalling all other software programs data and passwords Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty RESOURCES Support and service information including Authorized Distributor and Authorized Service Provider locations is available at www infocus com support InFocus Corporation 13190 SW 68th Parkway Suite 200 Portland OR 97223 8368 USA 2011 2014 InFocus Corp All rights reserved InFocus and the InFocus logo are trademarks of InFocus Corp registered in the U S and other countries INF7001a Hardware Guide Page 29 APPENDIX Calibration Tool 1 From your Start menu navigate to All Programs gt PQLabs Software gt MultiTouch Platform and double click MultiTouchPlatform LD Microsoft Silverlight Norton Online Backup PQLabs Software J MultiTouch Platform b AssemblyInspectionTool G MultiTouchDoctor Kl MultiTouchPlatform ty Uninstall MultiTouch s a Samsung a SharePoint J SolidWorks 2014 B Startup J TechSmith d J Windows Live 1 Back 2 2 TheMultiTouch Platform window displays Ki MultiTouch Platform Emrem p CUTS a Version 4 1405 build 110237 Serial Number mzs gt 7 Tuio Support FlashTuio Support Firmware Version 6 06 0004 Double Click Optimization Handwriting Optimizat
23. ely adjust individual red green and blue colors Color Temperature must be set to User to access this feature Range 0 255 for each color Picture Mode provides different preset picture modes to choose from Options include Standard default HighBright and Soft Picture Reset resets all Picture menu items to factory default settings Options Yes and No Page 14 Screen Menu SCREEN H POSITION V POSITION CLOCK CLOCK PHASE ASPECT RATIO SCREEN RESET H Position adjusts the horizontal position of the image Range 0 100 Default 50 V Position adjusts the vertical position of the image Range 0 100 Default 50 Clock adjusts the width of the image For VGA input only Range 0 100 Clock Phase adjusts the focus clarity and stability of the image For VGA input only Range 0 100 Aspect Ratio adjusts the ratio of the image width to image height Options Auto Native 4 3 Wide and Custom Screen Reset resets all Screen menu items to factory default settings Options Yes and No INF7001a Hardware Guide Page 15 Audio menu AUDIO SPEAKER lt INTERNAL gt AUDIO SOURCE lt MONDOPAD gt AUDIO RESET lt NO Speaker controls whether both the internal and external speakers sound bar etc or just external speakers are used Options include Internal both internal and external speakers operate and External only external speakers operate Default Internal Audio Source selects the audio in
24. eplace defective parts with customer installable new or refurbished parts that InFocus provides in fulfillment of its warranty obligation Customer Self Repair A replacement product or part including a Customer Self Repair part that has been installed in accordance with instructions provided by InFocus assumes the remaining warranty of the original product or ninety 90 days from the date of replacement or repair whichever provides longer coverage When a product or part is exchanged any replacement item becomes your property and the replaced item becomes InFocus s property Parts provided by InFocus in fulfillment of its warranty obligation must be used in products for which warranty service is claimed When a refund is given the product for which the refund is provided must be returned to InFocus and becomes InFocus s property This is your exclusive remedy for defective products Limited Warranty Periods are as follows e LCD monitor and remote one 1 year from date of purchase e Accessory products ninety 90 days from date of purchase The Accessory Product Limited Warranty covers the accessory items only and excludes normal wear and tear Remanufactured Products and Software Products are exempt from the foregoing Limited Warranty Please refer to the appropriate Remanufactured Product Limited Warranty or Software Product Limited Warranty for applicable Warranty information EXCLUSIONS AND LIMITATIONS This Limited Warranty a
25. ge and optimizes image brightness and contrast Options include Mode 1 Mode 2 Mode 3 Over scan removes noise around the edges of a video image Options include On and Off default Scan Conversion adjusts the conversion of source images Options include Interlace and Progressive recommended IR Control disables and enables the IR sensor on the monitor Options include Normal default IR is enabled and Lock IR is disabled Keypad Control disables and enables the keypad on the right hand side of the monitor Options include Lock keypad is disabled and Unlock default keypad is enabled Monitor ID set the identification number of the monitor via the RS232C connection Each monitor must have a unique identification number when multiple monitors are connected Range 1 26 Default 1 DDC CI enables and disables DDC CI communication Options include On default and Off Advanced Option Reset resets all Advanced Option menu items to factory default settings Options Yes and No Page 20 TROUBLESHOOTING SYMPTOM POSSIBLE SOLUTIONS No power The monitor shuts down suddenly No image No image from external source The colors on the monitor do not look right No touchpad activity with external computer Touchpad functions are not functioning consistently Remote is not working INF7001a Hardware Guide Verify the power cord is properly connected to the power outlet and to the monitor Verify the po
26. he monitor Using the remote verify the volume is turned up enough and not muted If playing a video verify the playback has not been paused and that the video s audio has not been muted An HDMI 1 3 or higher source and source device is required to hear audio via the HDMI cable LED Indicators IR sensor e The monitor is powered off Press the Power button on the remote or keypad If that does not work 1 verify the power cord is properly connected to the power outlet and to the monitor 2 verify that the power switch on the back of the unit is turned on 3 plug another electrical device to the power outlet to verify that the outlet is supplying the proper voltage e The monitor is in standby mode Press the Power button on the remote or keypad e The monitor is powered on e Contact InFocus Support at www infocus com support For additional troubleshooting support please contact InFocus Corporation Technical Support 6am 5pm PST 877 388 8385 www infocus com support INF7001a Hardware Guide Page 23 SPECIFICATIONS To read the latest product specifications be sure to visit our support website at www infocus com support as specifications are subject to change 69 51 176 56cm diagonal 65 3 W x 39 5 H x 4 1 D 165 86 x 100 33 x 10 41cm Inputs HDMI In 2 PC In 1 Composite Video 1 Component RCA 1 RS232 1 Audio In 3 5mm 1 Audio In RCA 1 R L Microphone In 1 and USB B for
27. ion Touch Points 6 Light Flashing Frequently Status running ok Clos Calibration Multi fin Calibrate ResetCalbration arts Up Utility i Default Normal Enhanced Reset Default Settings R 3 Using a mouse and keyboard click Calibrate The Reset Touchscreen Data window displays Reset Touchscreen Data Do NOT touch the touchscreen while resetting the touchscreen data NO TOUCH It wil take several seconds Page 30 4 Donot touch the screen until the white cross and the message Touch for more than 1 second displays 5 Using a stylus or your finger touch and hold the white cross until the cross turns green and the message Please release your finger displays 6 Repeat steps 4 and 5 until calibration is complete 7 Click OK or to start the calibration process again click Reset Calibration INF7001a Hardware Guide MultiTouch Platform lol mr Version 4 1405 build 110237 Touchscreen Information Serial Number 1L2151111116 z Firmware Version 6 06 0004 Touch Points 6 Status running ok Calibration Calibrate Reset Calibration Utility Diagnose D ResetDefaultSettings R Cancel Page 31 Calibration Troubleshooting Tool 1 From your Start menu navigate to All Programs gt PQLabs Software gt MultiTouch Platform and double click MultiTouchPlatform Ji Microsoft Silverlight J Norton Online Backup Jl PQLabs Software B MultiTouch Platform
28. ioned surface When mounting the monitor to a wall metric 8 12mm screws must be used Use spring washers to prevent the screws from coming loose In addition the mounting interface should comply with the UL1678 standard in North America The mounting means should be strong enough to bear the weight of the monitor approximately 176 37 Ibs 80 kg without the stand Do not install the monitor in places subject to mechanical vibration Do not place the monitor on an unstable surface which could result in serious personal injuries and monitor damage When mounting the monitor to a stand be sure to following the manufacturer s instructions Use only the mounting hardware recommended by the manufacturer WARNING This monitor must be securely attached to the floor wall per installation instructions Tipping shaking or rocking the machine may cause injury or death If the monitor is installed against the wall maintain a distance of at least 1 98 5cm between the monitor and the wall to provide adequate ventilation Do not install or use the monitor near any heat sources such as radiators heat registers stoves or other devices including amplifiers that produce heat Do not place the monitor in direct sunlight humid greasy or dusty places or in places where the monitor may come into contact with rain smoke or steam INF7001a Hardware Guide Page 7 Connecting to Other Devices A full range of digital and analog video inputs and audio so
29. ivering the replacement product or CSR part to the Customer and picking up the defective product or part at the time of delivery for return to InFocus Upon receipt of the replacement product or part the original product or part becomes the property of InFocus and you agree to follow instructions including arranging the return of original product or part to InFocus in a timely manner When providing a product exchange or Customer Self Repair CSR part requiring the return of the original product or part InFocus may require a credit card authorization as security for the retail price of the replacement product or part and applicable shipping costs When returning product to InFocus a Return Material Authorization Number RMA is required and must be clearly displayed on the outside of the shipping carton or a similar package affording an equal degree of protection Service options parts availability and response times may vary according to the country in which service is requested Service options are subject to change at any time You may be responsible for shipping and handling charges if the product cannot be serviced in the country in which service is requested If you seek service in a country that is not the country of original purchase you will comply with all applicable import and export laws and regulations and be responsible for all custom duties V A T and other associated taxes and charges Where international service is available InFocus ma
30. level is controlled by the PC volume controls VOL v button When the OSD menu is on this button decreases the value of selected OSD items When the OSD menu is off this button decreases the audio volume of the following sources HDMI 1 HDMI 2 Audio In L R Audio In 3 5mm and Audio Out L R The microphone volume level is controlled by the PC volume controls OSD ON SCREEN DISPLAY MENU SYSTEM The OSD provides the user the ability to control the monitor display To access the OSD press the Menu button on the remote or the keypad located on the right hand side of the monitor Use the up and down arrows on the remote or keypad to scroll through the menu options and press OK to enter the highlighted menu Use the up and down arrows and OK button to select the item you would like to adjust Left and right arrow buttons are used to make adjustments When your adjustments are complete press the Back button to go to a different menu or press the Menu button to exit the OSD menu entirely The following pages describe each of the OSD menus in detail PICTURE SCREEN r unio BRIGHTNESS CONTRAST p H POSITION Pp SPEAKER lt INTERNAL gt V POSITION SHARPNESS ERATURE an fi J AUDIO SOURCE gt MONDOPAD COLOR CONTROL CLOCK AUDIO RESET lt NO gt CLOCK PHASE X 522 ASPECT RATIO gu PICTURE MODE lt STANDARD SCREEN RESET PICTURE RESET lt NO re RS ait G3 Sel Adjust Enter Back eB Quit CS Sel Adjust Enter Back Q
31. menu items to factory default settings Options Yes and No Factory Reset resets all menu items to factory default settings Options Yes and No Page 18 Configuration 2 CONFIGURATION 2 OSD TURN OFF OSD H POSITION OSD V POSITION MONITOR INFORMATION OSD Turn Off controls how many seconds the OSD menu remains on the screen Range 5 120 Seconds Default 45 OSD H Position adjusts the horizontal position of the OSD menu Range 0 100 Default 50 OSD V Position adjusts the vertical position of the OSD menu Range 0 100 Default 50 Monitor Information This read only submenu displays the model name serial number firmware version and amount of time the monitor has been powered on hours minutes INF7001a Hardware Guide Page 19 Advanced Option ADVANCED OPTION INPUT RESOLUTION GAMMA SELECTION OVER SCAN SCAN CONVERSION IR CONTROL KEYBOARD CONTROL MONITOR ID DDC CI ADVANCED OPTION RESET MODE1 ON NORMAL UNLOCK ON NO 4 Input Resolution sets the resolution of the VGA input This is only required when the monitor is unable to detect the VGA input resolution correctly Options include 1024 x 768 1280 x 768 1360 x 768 1366 x 768 640 x 480 720 x 480 852 x 480 800 x 600 1064 x 600 720 x 576 1400 x1050 1680 x 1050 720 x 400 640 x 400 1440 x 900 1600 x 900 and Auto Gamma Selection adjusts the gamma value of the ima
32. nFocus Authorized Service Provider ASP or your own installation of customer installable parts as instructed by InFocus h to a product or part that has been modified to alter functionality or capability without the written permission of InFocus including use of an unauthorized mount i to defects caused by normal wear and tear or otherwise due to the normal aging of the product j to failure to follow maintenance procedures as outlined in the product user documentation including where a schedule is specified for regular cleaning of certain parts based on usage and environment k to loss or damage in transit or I if the product is not used under normal operating conditions which are defined as use not in excess of 16 hours continuously per day with a minimum 8 hour period of continuous rest in the powered off state or m if any InFocus serial number has been removed or defaced In addition LCD burn in as a result of excessive display of static images on the product is not covered under the terms of this Limited Warranty Important Do not open the hardware products unless otherwise directed by InFocus for the purposes of a Customer Self Repair CSR Opening the hardware products may cause damage that is not covered by this Limited Warranty Only InFocus or an ASP should perform service on the hardware products Page 26 TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OT
33. o a e RESIZE th PIP ON OFF ol PIP POSITION Cal PIP AUDIO lt b DU Oz BRIGHTNESS 9 CONTRAST D q VOL DOWN INF7001a Hardware Guide Power Switches the power on or puts the monitor into Standby Home Changes the active source back to the embedded PC Input Toggles the Input Source menu on and off which allows the user to change sources Options include HDMI1 HDMI2 PC and VGA Menu Turns the OSD menu on and off Resize Switches between screen modes Modes vary based on the source PiP On Off Turns the PiP function on and off and changes the PiP configuration between two active PiP sources Options include corner and side by side configurations 50 resized 25 resized and 50 fullscreen depending on source types PiP Input Switches the PiP window source Options include HDMI1 HDMI2 PC VGA Component S video and Video Note The PiP window is not visible when a secondary source has not been selected PiP Swap Switches the position of the main and secondary sources PiP Position Moves the PiP window position from corner to corner upper left upper right lower left lower right PiP Audio Turns the PiP audio mix on and off Brightness Opens the Brightness OSD menu Use the right and left arrow buttons to adjust Contrast Opens the Contrast OSD menu Use the right and left arrow buttons to adjust Back Returns the user to the previous menu
34. ore connecting the monitor to a power source Failure to comply with safety instructions may result in fire electrical shock or personal injury and may damage or impair protection provided by the equipment Please save all safety instructions This monitor is very heavy and should be moved and installed by at least two individuals Do not attempt to move or install the monitor yourself otherwise injury and or damage may occur When moving the monitor always hold the monitor firmly using the handles and side or bottom bezels Do not hold the top bezel When moving the monitor carton do not tilt or invert the carton Always keep it in an upright orientation Disconnect all accessories and cables before moving the monitor If the monitor is installed against the wall maintain a distance of at least 1 98 5cm between the monitor and the wall to provide adequate ventilation Refer to this guide for proper startup and shutdown procedures Follow all warnings and cautions in this manual and on the monitor Locate the monitor at least 4 1 2m away from heating and cooling vents Do not block ventilation openings Locate the monitor in a well ventilated area without obstructions to intake or exhaust vents Do not install or use the monitor or speakers near any heat sources such as radiators heat registers stoves or other devices including amplifiers that produce heat Do not place the monitor in direct sunlight humid greasy or dus
35. pplies only to the hardware products manufactured by or for InFocus and sold by InFocus its worldwide subsidiaries authorized resellers or country distributors that can be identified by the InFocus trademark trade name or logo affixed to it and to required firmware The Limited Warranty does not apply to any non InFocus hardware products or peripherals external to the InFocus branded hardware products including but not limited to external storage subsystems displays printers speakers or other peripherals or to any software applications or programs even if packaged or sold with the InFocus hardware Manufacturers suppliers or publishers of products software or peripherals other than InFocus may provide their own warranties to the end user purchaser but InFocus in so far as permitted by law provides their products AS IS without the InFocus Limited Warranty Software distributed by InFocus with or without the InFocus brand name including but not limited to system Software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use InFocus does not warrant that the operation of the products will be uninterrupted or error free InFocus is not responsible for damage arising from failure to follow instructions relating to the products use INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA
36. put source Options include Mondopad PC Speaker default HDMI 1 HDMI 2 Audio1 and Audio2 Audio Reset resets all Audio menu items to factory default settings Options Yes and No Page 16 PIP menu PIP PIP SIZE PIPAUDIO PIP RESET PIP Size changes the size of the PiP window used in the Corner to Corner configuration Options include Small default Middle and Large PIP Audio switches the audio source from the main source to the PiP source Options include Main default and Sub PIP Reset resets all PIP menu items to factory default settings Options Yes and No The PiP feature allows the user to display two distinct sources simultaneously on the monitor These are the supported combinations and configurations Input HDMI1 HDMI2 PC VGA Component INF7001a Hardware Guide Page 17 Configuration 1 CONFIGURATION 1 LANGUAGE ENGLISH AUTO SOURCE YES OPERATION MODE AIO CONFIGURATION RESET NO FACTORY RESET NO Language switches the OSD menu language Auto Source When enabled automatically searches for an active source Options On default and Off Operation Mode When Monitor is enabled the monitor acts like a simple monitor and only displays external source devices AIO All in One should only be enabled when the monitor is being upgraded to include a Mondopad embedded PC Options Monitor default and AIO Configuration Reset resets all Configuration 1 and Configuration 2
37. r you require that InFocus replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits InFocus will attempt to ship CSR parts out the next business day Customer receipt will vary based upon the actual part customer location and shipping method Next day same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the InFocus Technical Support Center and a technician will help you over the phone InFocus specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to InFocus In cases where it is required to return the defective part to InFocus you must ship the defective part back to InFocus within a defined period of time normally five 5 business days and clearly display the Return Material Authorization RMA on the outside of the shipping carton or a similar package affording an equal degree of protection The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in InFocus charging you for the replacement With a Customer Self Repair InFocus will pay all shipping and part return costs and determine the courier carrier to be used InFocus may utilize a doorstep swap process which involves an InFocus delivery person del
38. touch control 1 Outputs Audio Out RCA 1 R L OSD Language Ambient Light Sensor Output Rating Page 24 LIMITED WARRANTY InFocus Limited Warranty For InFocus Branded Hardware Products Only LIMITED WARRANTY InFocus s warranty obligations for the hardware products are limited to the terms set forth herein InFocus warrants the InFocus branded hardware products against defects in materials and workmanship under normal use for a period outlined in the Limited Warranty Periods section below from the date of retail purchase by the original end user purchaser Warranty Period The Warranty Period starts on the date of purchase Your dated sales or delivery receipt showing the date of purchase of the product is your proof of the purchase date You may be required to provide proof of purchase and proof that the product was purchased new as a condition of receiving warranty service If a hardware defect arises and a valid claim is received within the Warranty Period at its option and to the extent permitted by law InFocus will either 1 repair the hardware defect at no charge using new parts or refurbished parts that are equivalent to new in performance and reliability 2 exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product or 3 refund the purchase price of the product InFocus may request that you r
39. ty places or in places where the monitor may come into contact with rain smoke or steam The monitor should not be used with the power cord near water for instance near a bathtub washbowl kitchen sink or swimming pool etc Do not use any components of the monitor including the speakers near water Warning To reduce the risk of fire or electric shock do not expose this equipment or any component of this equipment to rain or moisture Do not drop the monitor Do not spill liquid on the monitor Spilled liquid may damage the monitor WARNING This monitor must be securely attached to the floor wall per installation instructions Tipping shaking or rocking the machine may cause injury or death The power outlet used to power this monitor should be readliy accessible for fast disconnection in case of emergency No naked flame source such as lighted candles should be placed on the monitor Use the power cord provided Connect the power cord to a receptacle with a protective safety earth ground terminal A surge protected power strip is recommended Do not overload wall outlets It is recommended that the Class 1 monitor be grounded Do not install the monitor in places subject to mechanical vibration Do not place the monitor on an unstable surface which could result in serious personal injuries and monitor damage When mounting the monitor to a stand be sure to following the manufacturer s instructions Use only the mounting h
40. uit G Sel Adjust Enter Back Quit PIP CONFIGURATION 1 CONFIGURATION 2 PIP SIZE PIP AUDIO PIP RESET OSD TURN OFF OSD H POSITION OSD V POSITION MONITOR INFORMATION LANGUAGE ENGLISH AUTO SOURCE YES OPERATION MODE AIO CONFIGURATION RESET NO FACTORY RESET NO E s Kw i Jii GS2 Sel Adjust Enter Back Quit G32 Sel Adjust Enter Back Quit N2 Sel Adjust Enter Back Quit A ADVANCED OPTION p INPUT RESOLUTION lt gt m GAMMA SELECTION 4 MODE1 ES OVER SCAN lt ON gt SCAN CONVERSION lt gt 522 IR CONTROL lt NORMAL gt KEYBOARD CONTROL lt UNLOCK MONITOR ID P DDC CI lt ON gt ADVANCED OPTION RESET lt NO gt ro asa Sel Adjust IB Enter x Back Quit INF7001a Hardware Guide Page 13 Picture Menu PICTURE BRIGHTNESS Oe CONTRAST CE SHARPNESS C Hes COLOR TEMPERATURE lt NATIVE COLOR CONTROL RED Gmm BLUE nnm GREEN 2 PICTURE MODE 4 STANDARD PICTURE RESET lt NO Brightness changes the intensity of the image Range 0 100 Default 70 Contrast controls the degree of difference between the lightest and darkest parts of the picture and changes the amount of black and white in the image Range 0 100 Default 50 Sharpness changes the clarity of the edges of a video image Range 0 100 Default 50 Color Temperature changes the intensity of the colors Options include Native default User 6500K and 9300K Color Control allows the user to fin
41. urce devices can be connected to the connection panels on the back and side of the monitor Available jacks include HDMI In 2 PC In 1 Composite Video 1 Component RCA 1 RS232 1 Audio In 3 5mm 1 Audio In RCA 1 R L Microphone In 1 USB B for touch control 1 and Audio Out RCA 1 R L RS232 o TOUCH CONTROL D 5s Audio Le Audio ouT L R VIDEO HDMI2 HDMI1 PCIN COMPONENT oS cJ o Oo O Page 8 Connecting AC Power 1 Connect one end of the AC power cord to the AC In jack on the back of the monitor 2 Connect the other end of the AC power cord to an AC outlet 3 Press the power switch The LED on the front of the monitor turns on NOTES e Your monitor should only be operated from the power source indicated on the label e Always unplug the AC power cord from the power outlet when you are not using your monitor for an extended period of time External PC Touchscreen Control Setup 1 A Windows driver must be installed to enable full multi point touch support Download and install the driver from www infocus com support 2 Connect an external computer to the monitor using a DVI HDMI or VGA cable 3 Connect the Type A to Type B USB cable to the USB Type A jack on the computer and to the USB Type B jack on the side of the monitor 4 The computer can now be controlled by using touchscreen gestures on the monitor TURNING THE MONITOR
42. ve repair e BlOS Firmware upgrades are not covered under the Limited Warranty Firmware that is an integral part of the option hardware board is not automatically upgraded when new versions of firmware are released e tis the responsibility of the customer to ensure that their software is compatible with the latest BIOS firmware revision This Limited Warranty does not apply a to consumable or expendable parts such as batteries or protective coatings designed to diminish over time unless failure has occurred due to a defect in materials or workmanship b to cartons carrying cases shipping cases external cabinets accessories used in connection with the product c to cosmetic damage including but not limited to scratches dents and broken plastic on ports d to damage caused by use with non InFocus products e to damage caused by accident abuse misuse improper ventilation smoke exposure contamination improper or inadequate maintenance cleaning or calibration liquid contact unusual physical or electrical stress and or power surges virus infection fire earthquake disaster lightning or other external causes f to damage caused by operating the product outside the permitted or intended uses or usage parameters described by InFocus including burned monitor screens and incorrect input voltage g to damage caused by service including upgrades and expansions performed by anyone other than a representative of InFocus or an I
43. wer switch is ON and that the Power button on the remote or keypad has been turned on the front LED should be white Plug another electrical device to the power outlet to verify that the outlet is supplying the proper voltage Check the Sleep Timer setting in the Configuration 2 OSD menu Disable the Sleep Timer Verify that a source is active The monitor may have overheated Remove any objects blocking the vents Review the Windows power settings of the monitor If attempting to display an external source see No image from external source below Verify that the monitor is turned on the front LED should be white Verify that the source is correct by reviewing the Settings gt Input Source menu Verify that connections between the source and the monitor have been made correctly Verify that the cables are in good condition Verify the correct input source is selected and that the input signal is compatible with the monitor Adjust the color settings in the Picture menu Reset the picture settings Verify that connections between the source and the monitor have been made correctly Verify that the cables are in good condition Verify that the USB B to USB type A cable is plugged from the laptop into the monitor correctly Verify that the laptop s operating system is Windows 7 or 8 The monitor touchpad does not support any other operating systems Remove all objects placed on the lip of the monitor and or within 2
44. y repair or exchange defective products and parts with comparable products and parts that comply with local standards In accordance with applicable law InFocus may require that you furnish proof of purchase details and or comply with registration requirements before receiving warranty service Resources with more details on this and other matters on obtaining warranty service are described below Page 28 PRIVACY InFocus will maintain and use customer information in accordance with the InFocus Privacy Policy available at www Infocus com privacy and InFocus s applicable legal obligations BACKUP If your product is capable of storing software programs data and other information you should protect its contents against possible operational failures Before you deliver your product for warranty service it is your responsibility to keep a separate backup copy of the contents remove all personal information and data that you want to protect and disable any security passwords THE CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED IN THE COURSE OF WARRANTY SERVICE Your product or a replacement product will be returned to you as your product was configured when originally purchased subject to applicable updates InFocus may install system software updates as part of warranty service that will prevent the hardware from reverting to an earlier version of the system software Third party applications installed on the hardware may not b
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