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AwebDesk Email Marketer Overview

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1. Options Add Delete Selected Fig 45 b Edit List Click here to edit list List Name com admin1 com admin2 com admin3 com admin4 com admin5 net admin1 test 3 Check the social networks you want to set up Edit This List List Info Name of List abc Additional amp Advanced Settings Sender s Contact Information utgoing emails Typically we suggest to pla Company or Organization Address EEE La State Province or Region Zip or Postal Code Country External Services O Google Analytics Read Tracking E Google Analytics Link Tracking Check the social network you want to set up Twitter Login to Twitter 3 Facebook Configure your Facebook application on the External Services page Fig 45 c Check Social Network Twitter For Twitter you will first need to log into Twitter through the Email Marketing software 1 Check this box in order to login to Twitter successfully External Services Check this box to LJ Google Analytics Read Tracking login to Twitter F Google Analytics Link Tracking Twitter Login to Twitter C Facebook Fig 45 d Twitter Login 90 Page 2 Click Login to Twitter The Login to Twitter link should take you to the Twitter site and prompt you to log in Enter Username and password and click on login button Home Tweet Sign in with your Twitter account Username awebdesk New to Twitter Sign up Password Fig 45
2. 5 weet http www yourdomain com mgiler manage cron php gt dev null Click here to edit autoresponder settings lick here if you want to disable autoresponder Click here to run autoresponder Fig 24 Navigate to Autoresponder Settings When you click on edit option you will see autoresponder settings page You can set autoresponders to send automatic emails to your subscribers through crons settings This sends campaigns to subscribers scheduled against the subscription date 39 Page Scheduled Tasks Cron Job Information Cron Job Settings Aae fal a Day ofthe Week Every day of the week w a Every day of the month Dn the Hiu g ema o H EEEE Fig 25 Autoresponder Settings 40 Page 2 Branding Your Email Marketer Click here if vou want to change branding settings Users Cron Settings amp SMTP Connections o Global Settings amp Account Settings Fig 26 Navigate to Branding Email Marketer Under Branding option you can easily personalize AwebDesk Email Marketing Software accordingly and you can send group wise emails to your different customers After Clicking on Branding you can easily set details which you want to send with particular email group campaigns Branding Options User Group Site Name Edit 100 emails 100 subscribers Awebdesk Awebdesk Awebdesk Awebdesk Click here to edit details for particular user group Fig 27 Personalize y
3. O28 0802 06 09 OA 18 Confirmed Unconfirmed Unsubscribed Bounces Total Emails Avg Sent Subscribers Subscribers Sent Per Day Fig 41 b Unsubscribe Trend 82 Page 3 Opens by Hour Trend Click on opens by hour trend tab to see information about the number and percentage of emails that were opened by members of this contact list You can also see the date on which an email was opened by an individual recipient List Sending Activity Confirmed Unconfirmed Unsubscribed Bounces Total Emails Avg Sent Subscribers Subscribers Sent Per Day Fig 42 Open By Hour Trend 83 Page User Reports To view statistics about AwebDesk Email Marketer s user reports click reports in the navigation bar then click User reports in left side Reports navigation bar Campaign Reports t List Reports amp User Reports Trend Reporting ail Read Trends Email Client Trends Fig 43 a Navigate to User Reports In user reports you can see an overview of emails sent campaigns sent and some basic statistics about each 1 Emails Sent Click on emails sent which shows User Group Sending Activity which gives full details of the total number of email sent per day total number of campaign sent per day and average number of emails sent per day Also shows the limit of emails that is to be sent per month User Group Sending Activity Total Emails Ave Sent Sent Per Day Fig 43 b Emails Sent 84 Page 2 Campaigns Sen
4. One or more specific lists Lists demo C net admin1 E test1 Select All None Fig 35 h Exclusion List Settings 61 Page 3 Campaign Creation Email Campaigns Overview Email campaigns are the emails you send out to your contacts Each email campaign you plan create and send out transmits an email based on an HTML or plain text template or both to each of the addresses stored in the contact list you select Creating and Editing Email Campaigns AwebDesk Email Marketer s email campaigns are usually based on templates see Using Templates on page 64 You can take a template and customize it for use in your campaign replacing its text with your own adding or removing sections and images and modifying its formatting if required Alternatively you can create a new email campaign without using a template If you choose to d o this you can build the campaign yourself using the text or HTML editor or import an HTML file from your computer or a web page Take the following steps to create a custom email campaign 1 Click Create campaigns in the Left navigation bar on your dashboard i Create Campaign Dashboard Other options zes Omeropsors Click here to start Subscribers Q View Campaigns campaign creation E53 Email Templates es Campaigns Advanced options Continue Delete as Message Variables Lists wW Continue Delete Fig 36 a Navigate to Campaign Creation 2
5. Using templates to coordinate your email campaigns confers two main advantages First your email is instantly recognizable You can use templates to define or extend corporate branding by presenting the user with your company s color scheme logo and associated imagery Second your email is consistent When you use a template for your email campaigns over a period of time you know that each email you send is based on the same design and will convey the same message This is particularly useful when multiple people may be sending out email campaigns from your company Built in and Custom Templates AwebDesk Email Marketer includes a huge variety of built in templates ready for you to use out of the box They have been designed and tested with interoperability in mind so they will display correctly in all common HTML email clients You can also create your own custom email templates Either use the included WYSIWYG What You See Is What You Get editor or upload an HTML file from your local computer or a remote URL as the basis for the template 114 Page Creating and Editing Custom Email Templates AwebDesk Email Marketer allows you to create custom email templates using the built in editor You can build a template from scratch edit an existing built in template or base your template on an HTML file you upload from your computer or a remote URL Take the following steps to create a custom email template 1 Click Email Temp
6. 18 Page Overview of Dashboard This chapter discusses a brief overview and steps on how to send campaigns f Dashboard Subscribers Campaigns Dashboard ses fsa Subscribers ma Campaigns Welcome Sandeep Left side bar menu Quick Stats Total Lists Active Subscribers Total emails sent 7 401050 452371 View subscribe and unsubscribe trend Campaigns sent 1 Click to view recent subscribers Subscribe Trend ibscribe Trend Recent Subscribers Click to view recent campaings Email demo666666 gmail com demo555555 gmail com demo444444 gmail com test1 demo333333 gmail com Ongoing Processes test1 demo222222 gmail com i No Active process Now test1 demo111111 gmail com com admini1 vietnam bol net in All Rights Reserved Awebdesk Fig 3 Dashboard Overview 19 Page Name demo666666 demo555555 demo444444 demo333333 demo111111 Vietnam General Consulate Date Time 06 23 2014 05 25 06 23 2014 05 25 06 23 2014 05 24 06 23 2014 05 20 06 23 2014 05 20 06 23 2014 05 20 06 23 2014 05 20 06 23 2014 05 20 06 23 2014 05 20 06 22 2014 02 05 Choose Theme for Admin panel After login as admin you will be redirected to admin Dashboard On Left side bar you will see Settings option in Menu lt Settings Fig 4 Setting Option If you want to change theme please follow below steps 1 Click Settings in the left naviga
7. Update every 10 minutes Stats Total Messages Sent Total Campaigns Sent Update Back Fig 8 Mobile Version Theme Updating 22 Page Overview of Left Side Navigation Bar Dashboard Subscribers a Campaigns Fig 9 Left Side Navigation Bar 23 Page Subscribers Management Fig 10 Subscriber Management Our Email Marketing Software can be used just like an innovative CRM solution to build your subscribers list segment them and later on send emails with one to one user activity log You can copy and paste your email addresses your contacts file upload direct MySQL connection and of course import them with simply a few mouse clicks import Subscribers Add Subscriber Other options View Subscribers Q Search Subscribers Export Subscribers Advanced options Excluded Subscribers 5 Batch Actions Database Sync Fig 11 Steps to manage subscribers 24 Page 1 Import Subscribers Import subscribers from a file recommended for large scale imports copy or paste recommended for small scale imports synchronization with external service by using an Import form or else attach a file maximum size 2MB to it and then import into the chosen file Contains advanced Importing options where you can import as an active subscriber as an unsubscribed subscriber as an unconfirmed subscriber or as excluded email address 2 Add Subscribers Build your
8. 31 31 32 33 33 33 33 33 34 33 Y VV WV gt Campaign Reports List Reports User Reports Read Trends Email Client Trends FIRST THING FIRST gt gt gt gt gt gt gt gt Setting up Crons Autoresponder Settings Branding Your Email Marketer Settings e General Settings e Localization e SMTP Mail Settings e Deliverability Tools e Automatic Abuse Management e Feedback Loop Processing e SPF Records User Groups Managing Users External Services Multiple SMTP Connections HOW TO SEND YOUR FIRST CAMPAIGN gt gt 5 Page Create Subscribers List Adding Subscribers e Adding a Subscriber Manually e Importing Contacts from a File e Exclusion List Campaign creation e Email Campaigns Overview e Creating and Editing Email Campaigns 35 36 36 36 36 s1 37 39 41 42 43 43 43 43 43 43 44 45 48 50 53 54 54 58 58 59 61 62 62 62 USING FORM gt Forms Overview Creating and Editing Forms gt Creating or Editing a Subscription Form gt Creating or Editing an Unsubscription Form gt Adding a Form to Your Website REPORTS AND ANALYSIS gt Reports Menu gt Viewing Campaign Reports Statistics gt View Campaign Detailed Report e Viewing List Reports e Subscribe Trend e Unsubscribe Trend e Opens by Hour Trend gt User Reports e Emails Sent e Campaigns Sent gt Trend Reporting e Read Trends e Email Client Trends SOCIAL MEDIA INTEGRATION gt
9. action archive amp ni 0 Your Public Archive DOC P27 ea a List Specific Public Archive Fig 37 b Subscription Form List 67 Page 2 Select Subscription in the form options field Configure the other basic form settings form name form design and format CAPTCHA security and the contact list or lists for the form Subscription Forms Subscription Form Settings to Provide a name to your subscription form v e Select subscription only to create subscription form Select subscribers list or lists for your form J Use Captcha Image lt lt Always check this to use Captcha Form Completion Options Subscription D E Always verifying all details click here to use the form Add amp Continue Fig 37 c Subscription Form Details 68 Page 3 Now you have option to use the form you created you can easily choose in which format you want to integrate this form gt HTML Copy the HTML source code in the text box and paste it anywhere into your web site gt Link You can direct users to this URL to subscribe gt Popup Copy the HTML JavaScript source code in the text box and paste it anywhere into your web site It will generate a popup through which you can offer to subscribe Subscription Forms What type of integration would you like HTML z To paste in your web site Click here to generate html code e just copy amp paste html code to use this form Link z Clic
10. and you will be redirected back to the Email Marketing software Request for Permission Developer is requesting permission to do the Following Access my basic information Includes name profile picture gender S user ID list of friends and any other information I ve made public Developer Report App Logged in as Aanchal Sharma Log Out Don t Allow Fig 45 h Request for Permission You should see a message saying you are now logged in to Facebook 93 Page Edit This List List Info Name of List Additional amp Advanced Settings Sender s Contact Information Company or Organization Address street 12 State Province or Region Zip or Postal Code Country 123456 External Services F Google Analytics Read Tracking O Google Analytics Link Tracking CI Twitter Facebook 4 Logged in to Facebook as Aanchal Sharma awebdesk gmail com Logout of this Facebook account Fig 45 1 Facebook Login Confirmation Make sure to hit Update on the List Settings page so your changes take effect Once you set up Twitter and Facebook accounts on the List Settings page you will see an option during the Create Campaign process to automatically send the campaign to each service Campaign Sonia Sharma TYPE LISTS MESSAGE SUMMARY amp OPTIONS DONE Summary amp Options Sending to lists Copy of demo list Biju abc A total of 41 subscribers The message subject will be fi Reads opens and or l
11. 3 Settings ick here for change the settings Branding Users Cron Settings SMTP Connections Global Settings Account Settings Fig 29 Navigate to Settings Wizard On Top Right of dashboard you will see Settings option After Clicking on Settings you will be redirected to Awebdesk Email Marketer settings wizard General Settings Here you can easily set your default send from email address add down to maintenance message If you want to show SEO friendly URL then always check SEO Friendly URLS Please verify your htaccess content to assure use of seo friendly urls utility you can set maximum upload size for files uploads Localization You can set your own regional language for your software with this it will be more comfortable for you to handle this excellent email marketing software Set default time zone and also set default date amp time format here SM TP Mail Settings Here you can set maximum emails to send in a specific time period per sending method Throttle your email sending per mail sending method amp Setup multiple sending methods amp setup rotating options Deliverability Tools Automatic Abuse Management The report abuse link can be added to each user group mandatory footer thus adding it to all their outgoing emails When clicked it will verify that they wish to report abuse and unsubscribe them from the list if they choose to continue with reporting abuse Feedback Loop Proce
12. AAWEBDESK SOCIAL MEDIA DEMO http aweddesk com emailmarketing Organization Information about the organization or company associated with your application This information is optional Organization None Organization website None OAuth settings Your application s OAuth settings Keep the Consumer secret a secret This key should never be human readable in your application Access level Read only About the application permission model Consumer key Consumer secret Request token URL https api twitter oauth request_token Authorize URL https api twitter com oauth authorize Access token URL https api twitter com oauth access token Callback URL Your access token It looks like you havent authorized this application for your own Twitter account yet For your convenience we give you the opportunity to create your OAuth access token here so you can start signing your requests right away The access token generated will reflect your application s current permission level Fig 47 d Demo application 103 Page 6 You can see your created App C ft amp hittps devtwitter com apps twitter developers Search Home My applications AwebDesk Softwares Twitter integration with AwebDesk Email Marketing Software AwebDesk Social Media Demo THIS IS AAWEBDESK SOCIAL MEDIA DEMO Fig 47 e New application If these settings are different you could experience problems when authenticating to your Twitt
13. B Email Confirmation Sets Reports Copy Delete com admin5 g Custom Email Headers Reports Copy Delete net admin1 2 Bounce Settings Reports Copy Delete testi Delete Selected Fig 34 b Add Edit New List Create a list to hold information about your contacts the people to whom you send your emails You can also configure the following Your name email address and other personal details Your company s name address and phone number Where bounced emails should be sent Which custom fields you want to use see step 3 Which fields you want to see when you view the list VV VV V 55 Page Add New List List INFO co name to your new subscribers list pettings Click here for advanced settings Provide all information you want to send as sender s details along with your outgoing Fig 34 c Adding New List Create custom fields If you want to collect a specific type of information about your contacts you can create a custom field to hold the information gt You can specify the kind of field you want to make text box drop down list check box and so on and a variety of other settings gt You can also specify whether or not the field should be mandatory if a field is mandatory it must be filled in before you can successfully add a contact to the list Advanced Settings In Advanced Settings you can add more features to your subscribers list You can send copies of campaigns to any special recipient
14. Enter a new Email Campaign Name 3 Select the type of campaign you want to create 62 Page Create a New Campaign Name Your Campaign nter a name to help you remember what this campaign is all about Only you will see the campaign name Your subscribers will not see this sample Campaign Choose Your Campaign Type Regular Campaign of hours or ertain numoe pece r o Nos Campaign Create a campa gn that will send whenever a as having an update send log update your DIOg FEU Tenney RE Ee Subscriber Date Based Campaign a certain subscriber date ct reminders and more Save amp Exit Save Create a ca Fig 36 b Type of Campaign Campaign Creation 4 Select the subscribers list or lists to which you want to send this campaign cemo C net admin1 test bers who match all of the following Save amp Exit Save 3 Add another condition Cancel Fig 36 c Select List Campaign Creation 63 Page 5 You can segment your subscribers list and send the campaign accordingly It allows you to filter your campaign to subscribers who match certain conditions This section controls the contact list segments that users of this account may use Select all segments to allow users of this account to use every contact list segment stored in AwebDesk Email Marketer Select User s own segments plus the following lists to allow the user to access contact list segments configured in the user s
15. Next 59 Page Import Subscribers mport From A File Fig 35 d Choose file format Import Subscribers 3 Now select the fields to map import details Import Subscribers Select Fields to Map Column To Import Map Into Field Aer aj Email Address Import Now Fig 35 e Field Mapping Import Subscribers 4 After mapping all available fields click on Import Now 5 Your subscribers are imported to list you chosen You can import more subscribers to same list or another list Import Subscribers Manage Subscribers Import More Subscribers View Report Create a Campaign Fig 35 f Import Finish 60 Page Exclusion List On Dashboard select subscribers then on left panel you will see Excluded Subscribers under advanced options just click on that then you will be redirected to exclusion list page lt import Subscribers Add Subscriber View Subscribers Q Search Subscribers Export Subscribers Advanced options 2 Batch Actions Database Sync Fig 35 g Navigate to Excluded Subscribers Exclude all or selected subscribers from the list to personalize your marketing for greater results You can exclude subscribers or contacts by entering their details that matches exactly else that begins with or ends with the information you have provided manually Exclusion List Exclude address that exactly matches Y demo This exclusion applies to K All lists
16. Page 1 Cade ee bo Ni Ire Pw y L n se aha Hii This is just a Test page Fig 39 b Form in Web Development Application Note When you edit the form remember that its styles are defined in the form code and are not inherited from your page or CSS If you want to change the appearance of text modify the form code bearing in mind the earlier warning against modifying other aspects of the form 5 Test the page into which you placed the form in a web browser Test Page Mozilla Firefox file Edt Yew Hestory Bookmarks Tools Help Q A fie C Documents and Settings Infogrty Desktop test html _ Test Page ee Hii This is just a Test page Subscription Form Email First Name Fig 39 c View in Browser 6 With access to the Internet test the form gt Make sure that you are able to sign up to the list and that the correct confirmation or thank you screen displays by entering the required information using an email address to which you have access If you chose double opt in confirmation test that the link in the 73 Page email you receive works correctly gt When you attempt to sign up to the list but do not include a required field a warning should display Make sure that required fields are actually required by attempting to sign up without entering one of the required fields Repeat the test for all required fields gt Force an error by entering an incorrect CAPTCHA security code for
17. about Only you will see the campaign name Your subscribers will not see this sample_campaign Choose Your Campaign Type Regular Campaign Send a regular one time email Your email can contain links images special formatting and more This is the most common campaign type Auto Responder Campaign Split Testing Campaign Create an automated campaign that will be sent a certain number of hours or days after someone subscribes Test variations of your email campaign to see which is best You will be able to setup multple emails that will send out RSS Campaign Text Only Campaign Create a campaign that will send whenever an RSS feed is updated Such as having an update send whenever you update your blog Send a one time text only email For most cases we suggest sending a regular campaign as that would include both HTML and text versions Subscriber Date Based Campaign Create a campaign based around a certain subscriber date Can be used for birthday emails anniversary emails contract reminders and more Save amp Exit Save Fig 52 a Create Campaign 118 Page Select names from the list which you want to send to and then click Next Campaign Sample_Campaign Type Lists Message Summary amp Options Done Select the list s to send to 4 iv c v W c M d ss g K Back Next Save amp Exit Save Fig 52 b Select subscribers list 119 Page It allows you to filter you
18. and send subscription unsubscription notification emails to your admin or department head You can use Captcha Image in subscription forms to prevent automated bots to subscribe to your list You can put a option to ask your subscribers for unsubscribing your emails 56 Page Add New List List Info Name of List Additional amp Advanced Settings Select All None Allow duplicate emails to subscribe Allow duplicate emails to be sent CEEE Ask for reason for unsubscription Send last campaign to new subscribers is Use Captcha Image is Require Name is Do not show in public section E Default Subscriber Name a Subscriber Send copies of campaigns to p demo example com Public URL Short Name business _list Subscription notification email z admin example com Unsubscription notification email p m admin example com List Owner Fig 34 d New List Details 57 Page 2 Adding Subscribers Adding a Subscriber Manually Take the following steps to add a contact to one of your contact lists 1 Click Add Subscribers in the left side bar to add new subscriber manually i Subscribers 352 771 Dashboard Add Subscriber my List Filter Active Click here to add M4 View Subscribers subscribers manually Campaigns View Delete Q Search Subscribers tal View Delete Export Subscribers Viey Del Advanced options pena Excluded Subscribers View De
19. or both known as multipart Design the HTML and ortext components of the campaign Use the built in templates modify a template or build your own from scratch Then write your email s text content by using custom fields if required Hence activate the email and allow it to be sent to your contacts Preview your email if required and send a test copy to your own email address and finally save the campaign 2 View Campaigns View or delete the selected campaigns from the list of your campaigns Shows the summary of the selected campaign like you can preview the message subject schedule your campaign make the campaign private or public archive spam filter tests enable or disable reads or open tracking etc 3 Email Templates Templates control the look of your email They specify which fonts and text colors to use the background colors and images to display and the size and shape of the text areas on the user s screen AwebDesk Email Marketer includes a huge variety of built in templates ready for you to use out of the box They have been designed and tested with interoperability in mind so they will display correctly in all common HTML email clients You can also create your own custom email templates Either use the included WYSIW YG What You See Is What You Get editor or upload an HTML file from your local computer or a remote URL as the basis for the template 4 Message Variables Message Variables includes ce
20. that were opened by members of this contact list depending on open by hour trend or open by week day trend You can also see the date on which an email was opened by an individual recipient Fig 44 b Read Trends 87 Page 2 Email Client Trends Click on email client trends which automatically track the email clients your subscribers are using You will be able to view the top email clients for a list and or a specific campaign From there you can export the list of best email clients Trend Reports Email Client Trends Fig 44 c Email Client Trends 88 Page Social Media Integration How To Setup Campaign Auto Post To Social Networks In Awebdesk Email Marketer You can have campaigns auto post to various social networks immediately after sending a campaign Here is an example of a campaign auto posted to Twitter and Facebook This is configured on a per List basis Each list can have its own social network account applied so that each campaign sent to that list will post to the designated social network account 1 Visit the List Settings page s4 Campaigns Reports Fig 45 a Navigate To Lists 2 Select any list gt Click edit gt Scroll down Add New List Manage Lists List Settings m Subscriber Fields z List Segments 4 Subscriber Actions EA Subscriptions by Email Other List Settings B Email Confirmation Sets amp Custom Email Headers 2 Bounce Settings 89 Page Lists 7
21. 03 reset edit icon Basic Info App Display Name AwebDesk Social Media Demo App Namespace Contact Email App Domain Enter your site domains and press enter Category Other Choose a sub category Hosting URL 7 You have not generated a URL through one of our partners Get one Select how your app integrates with Facebook amp Website Site URL http demo awebdesk com aem App on Facebook Use my app inside Facebook com Mobile Web Bookmark my web app on Facebook mobile Native iOS App Publish from my iOS app to Facebook lt lt Native Android App Publish from my Android app to Facebook Page Tab Build a custom tab for Facebook Pages Save Changes Fig 46 f Edit Setting of your App 6 Specify your Own Website URL Go through the entire process until your application has been created Once your App has been created copy the necessary application keys from the Facebook site 99 Page NOTE The URL for your Facebook application must match the same domain where your Email Marketing software is installed If they do not match Facebook users will not be able to approve your application for auto posting and data retrieval If users are seeing any error it typically means the URL for your Facebook application is incorrect After setting up your App on Facebook please follow the steps at the beginning of this guide 100 Page How To Autopost Campaigns To Twitter Twitter Integratio
22. 49 b Export Data from Social Sharing Report To create a List Segment based on Social Sharing data you could choose the Has shared socially from the dropdown as a condition and then choose the campaign and Social Media site List Segments Used in Lists V com admin1 v com admin2 com admin3 Select All None ribers who match all these conditions Has shared socially Add another condition Update Back Fig 49 c Create List segments based on social sharing data 110 Page For instructions on creating List Segments please go here List Segment Social Sharing You can also create subscriber actions that are based on subscribers clicks on any social share icon within the email body Go to List gt Subscriber Action gt add edit Subscriber Actions A mep yame Select an action type er reads opens a campaign clicks on a link subscriber socially shares a campaign criber forwards a campaign Social Media com admini v What should happen when this action takes place com admin1 Subscribe to list Yi com admin1 Add additional action Add Back Fig 49 d Create Subscriber Actions That Are Based On Subscribers Clicks 111 Page How To 1 Add New Email Templates page 113 2 Creating and Editing Custom Email Templates page 115 3 Viewing Built In Email Templates page 118 4 How to Export Email Templates page 121 5 How to Export S
23. 58 Advanced Search Last Sent Date 06 27 2014 02 24 06 27 2014 02 21 06 27 2014 06 27 2014 02 02 03 06 2014 03 03 On the Campaign Reports page click on the Social Sharing tab This page will show the total amount of social shares for both Facebook and Twitter Print Resend Share Report Campaign Report My Campaign Click here to view total number of social shares overview Message Ope 5 7 551 nks 2 6 9 Forwards 0 Ba inces 3 56 y fu subscriptions 944 Jpdates Social Sharing 132 Daily Read Trend 2 NWEONADANMOS Py E pps Fig 48 e Social Share Tab Choose from the links given to share campaign on social networks Social Share Use these links to share this campaign on social networks AH k 2a Fig 48 f Links to Share Campaigns 108 Page Social Sharing Page How are Facebook and Twitter Sharing Totals Obtained Sharing totals for Facebook and Twitter are currently obtained in the following manner If sharing directly from the email by clicking social share icons within the email the subscriber who clicked the icon will be tracked the software will know that particular subscriber clicked the icon This can be used later for social actions and segments Social Media on Email If sharing outside of our interface such as directly pasting the share link into Facebook or Twitter or by clicking the share icons that reside in various permane
24. Baw coaesk AWEBDESK EMAIL MARKETER Version 7 1 0 AwebDesk Softwares 1 Page About This User s Guide How to Use This User s Guide This user s guide describes AwebDesk Email Marketer s Graphical User Interface GUI It shows you how to use each screen in the GUI Use the Introduction to get a basic overview of AwebDesk Email Marketer See page 9 Use the Getting Started chapter to start sending emails right away See page 14 Use the Table of Contents page 3 to find information about a particular screen in the GUI VV VV Use the rest of the user s guide to see in depth descriptions of AwebDesk Email Marketer s features The chapters are roughly arranged in order of the frequency with which you are like ly to use them when configuring AwebDesk Email Marketer Customer Support If you have a problem with AwebDesk Email Marketer that is not covered in this User s Guide or the online knowledge base click the Help link in the toolbar please visit the AwebDesk online support center http awebdesk com support Copyright 2014 AwebDesk Softwares http awebdesk com All rights reserved DISCLAIMER The information in this user s guide is accurate at the time of writing This user s guide is provided as is without express or implied warranty of any kind Neither AwebDesk Softwares nor its agents assume any liability for inaccuracies in this user s guide or Loss incurred by use or misuse of the
25. ER an m gt e 2 General Settings Edit Facebook Configure Facebook application settings O amp Users dit witter Configure Twitter application settings User Groups it Unbounce Configure Unbounce integration settings L Branding lt Login Sources Fig 46 a External Services page 1 Click Edit in the Facebook row 2 Supply your Facebook application ID and secret in the appropriate boxes Click on Update to apply the changes Once you have updated the Email Marketing software with the Facebook application keys your campaign reports will show more accurate Facebook totals for social sharing 95 Page External Services Name Facebook Description Configure Facebook application settings Settings In order to send auto updates to Facebook you must first include your own application keys that correspond to your domain Register an application on Facebook then include your application keys here NOTE You will have to update your list settings if these values are changed Application ID Application secret Update Back Fig 46 b Facebook application ID and secret in the appropriate boxes Setting Up an Application on Facebook 1 Click the link given below Go here to set up an application on Facebook 2 Enter your Facebook email ID and Password to create your App facebook Facebook helps you connect and share with the people in your life Facebook Login Email Demo
26. How to setup campaign auto post to social networks in Awebdesk Email Marketer gt How to activate Facebook social media reporting gt How to auto post campaigns to Twitter gt Social Media Reports amp Analytics HOW TO gt Add New Email Templates 6 Page e Templates Overview 66 66 66 67 70 i2 T3 76 T1 78 80 81 82 83 84 84 85 86 87 88 89 89 95 101 105 112 113 113 V 7 Page e How Templates Work e Advantages of Templates e Built in and Custom Templates Creating and Editing Custom Email Templates e Editing a Custom Template Viewing Built In Email Templates How to Export Email Templates How to Export Subscribers 114 114 114 115 117 118 121 123 I INTRODUCTION This section contains the following chapters Introduction page 9 Getting Started page 14 Logging In to AwebDesk Email Marketer page 16 8 Page INTRODUCTION Welcome to AwebDesk Email Marketer Congratulations on your purchase of AwebDesk Email Marketer AwebDesk Email Marketer gives you an unprecedented ability to create manage and automate large scale email marketing campaigns mailing lists and automatic responses Note If you want to start using AwebDesk Email Marketer to send out emails right away see Getting Started on page 15 AwebDesk Email Marketer Overview Here s an overview of how AwebDesk Email Marketer works The figure below shows how AwebDesk Email Marketer s most important
27. Name Do not show in public section Default Subscriber Name Subscriber Send copies of campaigns to Public URL Short Name demo Subscription notification email Unsubscription notification email List Owner admin Additional List Owners comma separated user ids Fig 18 Additional and Advanced settings 3 Subscriber Fields Add customized subscription forms to your web site to allow your visitors to subscribe to your list s You can customize the look and feel of the form to match your existing web design for seamless integration Edit text field names bubble content the contents of this field will show up as a tool tip when visitor hovers over the field and label justification and personalization tag 4 List Segment This section controls the contact list segments that users of this account may use Select all segments to allow users of this account to use every contact list segment stored in AwebDesk 32 Page Email Marketer Select User s own segments plus the following lists to allow the user to access contact list segments configured in the user s account plus the other lists that display below if other contact lists are already configured 5 Subscriber Actions Here select the subscriber name and then select an action type like when subscriber reads opens a campaign when subscriber clicks on a link when subscriber socially shares a campaign when subscriber forwards a campaign when sub
28. You will be able to view the top email clients for a list and or a specific campaign From there you can export the list of best email clients 36 Page First Thing First Do 1 Setting up Crons gt What is Cron Cron an abbreviation of chronograph is a program that activates other programs commands and processes at pre determined times and intervals It is a way of scheduling tasks to happen automatically The AwebDesk Email Marketer server uses cron jobs to take care of sending out scheduled emails handling autoresponders and bounced emails and a variety of other tasks Setting up Crons Branding Users 2 cron Settings gt Click here to change cron settings amp SMTP Connections o Global Settings amp Account Settings Fig 21 Navigate to Crons setup After login as admin you will be redirected to admin Dashboard On Top Right of dashboard you will see option to set crons scheduled tasks After Clicking on Crons you will be able to change cron settings 37 Page Scheduled Tasks I have a UNIX based server How do setup cron jobs Typecally you wil De abie to setup your cron with the following formar 5 php home demo public_htm mailer manage cron php if your PHP executable is instaled in a custom folder you may need to specify the PHP folder such as usr iocal bin php with your custom PMP path in a following command 5 user local php home demo public_html maile
29. account plus the other lists that display below if other contact lists are already configured Fig 36 d Choose Template Campaign Creation 6 If you want to base this email campaign on an existing template select the template in the Email template list A preview of the template displays If you do not want to base this campaign on an existing template select Blank message in the Email template list Click Next 7 Specify how you want to build the HTML email gt If you want to use the built in WYSIWYG What You See Is What You Get editor in this page select Create content using the WYSIWYG editor below gt If you want to use a file from a page on the Internet select Fetch From URL and enter the full URL for example http www examplesite com in the field that displays Click Insert The HTML editor screen updates to show the new file 64 Page 8 You can now manually edit your HTML or Text message in editor After editing click Next Click here to preview your email X campaign in different email clients Click here to check your campaign spam report details Send a test email You can test your email campaign by sending test Ee copy to yourself Fig 36 e Summary amp Options Campaign Creation 9 On next screen you will see all details about your campaign including sending list Message subject you can check campaign open amp link trackability and you can check your campa
30. ation tag You can configure one contact list to send out through external services like Configure Facebook or twitter application settings Configure Unbounce integration settings 2 1 List Sharing You have created a list now want to share it with other users Don t worry at all our new version will let you allow to share a list with existing users anytime you want Lists 10 Dashboard K S Manage Lists CJ Subscribers List Settings Options List Name MA O Subscriber Fields Campaigns i Nitec iiti PEEN HY List Segments Edit Reports E com admin1 oye Reports elete com admin2 4 Subscriber Actions puke aii NE Reports y com admin3 Subscriptions by Email ih i Reports om aamin4 Other List Settings ites com admin B Email Confirmation Set Reports com admin5 S Custom Email Headers 7 JES demo th Bounce Settings Reports mkmtest1 Settings Reports opy net admin1 Fig 17 List Sharing To do list sharing go to Lists gt click on edit button for any list you will see the additional and advanced settings just scroll down and at last there you have option to add the userID of user to whom you want to share the list Simply add the userID s with comma separator and click on Save That s it 31 Page Select All None Allow duplicate emails to subscribe Allow duplicate emails to be sent Ask for reason for unsubscription Send last campaign to new subscribers Use Captcha Image Require
31. bout campaign reports click Reports in the navigation bar and then click campaign reports This screen displays information about the campaigns you have already sent out and also to create new ones Campaigns 1 Options Status First Sent Last Sent Date Date Create New elete Export Selected Fig 40 d Campaigns Report This screen shows an overview of your email campaigns and some basic statistics about each 77 Page View Campaign Detailed Report View a campaign s detailed report These include statistics about the number of opened emails links clicks bounced emails unsubscribed contacts and forwarded emails successfully sent emails and so on Campaign Report MY campaign amp Overview Fig 40 e Campaign Report Overview You have some additional features with campaign reports such as VV V V Export a campaign s report to a CSV Comma Separated Value file Print a campaign report Social Share and Share Report a campaign from AwebDesk Email Marketer Links Use this tab to see information about the number and percentage of links in this email campaign that were clicked by their recipients as well as the average number of clicks per email and the most popular link in this campaign You can also see which individual recipients clicked a link and at what date and time Bounces Use this tab to see information about the number and percentage of undeliverable emails in this ca
32. ched items else only the items that were not previously sent for the message Personalize Message by adding options in subscriber info message options and links social media and lot more If you want to base this email template on an existing template select the template in the Email template list A preview of the template displays In short you can optionally add a template preview Your preview must be a GIF JPG or PNG image file The size of your preview should be at least 200px wide 200px width by 250px height is suggested 10 Click Add or you can also import the selected templates from the list The preview of the template will appear like this Visual Editor Code Edita lt FortFamity Fort Size b BGS a lel A Lla Z aal nv ml Lix x N F Fig 50 d Preview of Template 116 Page Note If you selected Text only in the previous page the HTML Content section in this page does not display Likewise if you selected HTML only the Text Content section in this page does not display 11 Click Delete Selected to delete the selected templates 12 Click Back to return to the view Email Templates screen without saving the template Any changes you made are lost Editing a Custom Template Take the following steps to edit an existing template 1 Click Campaigns in the navigation bar and select Email templates from left side bar Click Edit next to the template you want to edit The Update Templat
33. clean your list and identify a problem that exists in your marketing strategy e g subscribers do not know they subscribed to your list dunta dacoantiven morlenting moatariql Fig 33 b Multiple SMTP Settings Here you can set maximum emails to send in a specific time period per sending method Throttle your email sending per mail sending method amp Setup multiple sending methods amp setup rotating options 53 Page How to Send Your First Campaign For Video Tutorial Click Here 1 Create Subscribers List After login as admin you will be redirected to admin Dashboard On Left side bar you will see 7 Dashboard 5 Subscribers List Settings Lists option in Menu A m Subscriber Fields Campaigns 3 List Segments Subscriber Actions M4 Subscriptions by Email Other List Settings B Email Confirmation Sets B Custom Email Headers Bounce Settings Fig 34 a Navigate to Subscribers Lists After clicking on Lists you will be able to manage your subscriber lists 54 Page Add New List lists 7 Click here to add new subscribers list List Settings Options List Name M Subscriber Fields Click here if you want to edit available list i rt y let m in 3 List Segments Edit Reports Copy Delete com admin1 Reports Copy Delete com admin2 Subscriber Actions 4 Subscriptions by Email Reports Copy Delete com admin3 Other List Settings i Reports Copy Delete com admin4
34. components interact The rest of this chapter describes the components in this figure Fig 1 Awebdesk Email Marketer Overview 9 Page Contacts Contacts are the people about whom you store information in AwebDesk Email Marketer These are the people to whom you send emails Contact lists AwebDesk Email Marketer stores all of your contacts in contact lists You can have multiple contacts lists and you can configure each contact list to work in a different way For example you can configure one contact list to send out automatic emails to its members every month and configure another list to take no automatic action You can also configure information differently for each contact list such as the from address of the emails you send out and your company name Manual Input CSV Files and Website Forms There are three ways to add contacts to a contact list by inputting them manually one by one by uploading a CSV Comma Separated Value file with information on multiple contacts or by having contacts fill out a form on your website Note You can output a CSV file from many database and spreadsheet applications Microsoft Excel for example When you upload a CSV file to AwebDesk Email Marketer you can specify how AwebDesk Email Marketer should populate the contact list with the information in the file AwebDesk Email Marketer helps you create forms you can put on your website to let your customers sign up for your ne
35. cribers 100 emails trial Edit Deiete 500 emails 500 subscribers Admin Click nere to edit user group Delete Selected Fig 30 c Edit User Groups You can edit any user group settings just by clicking on Edit option with respective user group You can assign different permissions for sending emails or limit the users based on number of email sent number of subscribers list campaigns per month etc by creating a user group 46 Page Users Admin Group Title er O Descri en admin mn f ae Select All None eS A lt Select All None Permissions Lists F Add 7 Edit F Desete Z Manage Email Confirmation Sets J Manage Custom Emaii Headers J Manage Unsubscribe By Email J Manage Bounce Settings F Add J Edit F Delete J Send Vj Add V Edit V Delete V import 7 Export Sync F Approve Fig 30 d Editing User Group Note Our email marketing software also has ESP Email Service Provider edition through which you can run your Aweber Mailchimp clone and manage the users there subscription billing emails through an centralized platform Click here to View Demo 47 Page 5 Managing Users After navigating to user management area you will see users list You can edit or delete any user from the list anytime With AwebDesk Email Marketer you can export the available users anytime into csv file Name user userkjh demo test com Click here to delete user Add U
36. d who clicks on each link how many times they clicked and on what 35 Page date time You can type in your Google Analytics details and a tracking code will be added to all links in your email giving you full integration for number of visits goals and e commerce conversions for that campaign 2 List Reports Shows the List Sending Activities like subscribe trend unsubscribe trend which shows subscribe or unsubscribe statistics for each email campaign you send either for a specific date or over time You can see what time of the day receives the most opens which is shown by the tab opens by hour trend Shows total number of confirmed or unconfirmed subscribers bounces total email sent and average number of emails sent per day 3 User Reports Shows User Group Sending Activity which gives full details of the total number of email sent per day total number of campaign sent per day and average number of emails sent per day Also shows the limit of emails that is to be sent per month 4 Read Trends By the help of Trend report you can see what time of the day receives the most opens You can look across all your lists for a specific list or a specific campaign You can also see what day of the week achieves the highest opens By using this data you can find out the optimal day of the week and time of the day to send future campaigns 5 Email Client Trends It automatically tracks the email clients your subscribers are using
37. e Sign in with Twitter Note If you wait too long on the List Settings page before clicking Login to Twitter the token expires an error occurs Please refresh the List Settings page and try clicking Login to Twitter again If you are already logged in to Twitter you should be taken directly to the application confirmation page 3 Make sure to hit Update on the List Settings page so your changes take effect 91 Page Facebook For Facebook start by clicking Login to Facebook External Services CI Google Analytics Read Tracking O Google Analytics Link Tracking C Twitter 9 M Facebook lt Login to Facebook er here to login to Facebook Fig 45 f Enable Facebook Login This will take you to the Facebook site and prompt you to log in if you are not already Enter your Facebook email ID and Password to create your App facebook Facebook helps you connect and share with the people in your life Facebook Login Email Demo gmail com Keep me logged in or Sign up for Facebook Forgot your password English US m RA Ari gA Sew MaiMOge Espa ol Portugu s Brasil Francais France Fig 45 g Facebook Login 92 Page You should set up your Facebook application with the same domain that your Email Marketing software resides on Once you sign in to Facebook you will be asked to confirm that your Facebook account can be accessed and updated by the Email Marketing software Click Allow
38. e integration settings Fig 32 b Available External Services Facebook Application Settings In order to send auto updates to Facebook you must first include your own application keys that correspond to your domain Register an application on Facebook and then include your application keys here Refer Fig 50 Page External Services acebook Update Back Fig 32 c Facebook App Setting NOTE You will have to update your list settings 1f these values are changed Twitter Application Settings By default Twitter updates will have a source from awebdesk To include your own source register an application on Twitter and include the consumer keys here Make sure your Twitter application meets the requirements that we outline provide a value for the Callback URL You will not be able to save these settings unless it does External Services Update Back Fig 32 d Twitter App Settings NOTE You may have to update your list settings 1f these values are changed 51 Page Unbounce Integration Settings You can add list to which you want to apply unbounce service External Services Name Unbounce Description Configure Unbounce integration settings Settings Choose the List that your Unbounce WebHook will add subscribers to com admint _ com admin2 _ com admin3 leam simin Unbounce WebHook URL Paste this URL into your Unbounce WebHook POST to URL field New leads will automatically be added t
39. e intended recipient Enter the email address to which bounced emails should be sent by default Enter the username and password associated with the Default bounce username Select the method you want to deal with the 33 Page bounced emails such as select No Bounced E mail Management which is default one and here bounced E mail Messages will be sent to the From sender of the mailing No configuration is needed recommended for novice users Others are pipe from email address or use POP3 account 34 Page Report Analysis Comprehensive reporting and analytics are provided to help you analyze your contacts and your campaigns Learn more about your contacts and use that information to help improve your overall marketing Reports Fig 19 Report amp Analysis 1 Campaign Reports Shows a report of the email campaign you are about to send Comprehensive reporting and analytics are provided to help you analyze your contacts and your campaigns From the statistics tab you can see exactly who opened your email how many times they opened it and the date time that they viewed your campaign which email addresses bounced how many unsubscribed and many more ul Campaign Reports E List Reports amp User Reports Trend Reporting il Read Trends Email Client Trends Fig 20 Reports amp Analysis Navigation You can view the data as a bar chart or as a data table with more elaborated detail See which links were clicke
40. e screen displays Templates Template Name me a sample1 goldenrod responsive layout1 Message Subject Visibility Available for all lists and users Available for specific lists insert RSS Insert Conditional Content Personalize Message Visual Editor Code Editc Format FontFamily Font Size LEJA X F 2 a o QQ w i int hl ill Glam B Z U age GB iy iy 8 eh ee A z bam i i Lorem ipsum Lorem ipsum nostra scelerisque laoreet gravida rhoncus condimentum idiam per himenaeos diam taciti dolor Fig 51 Editing Template 2 Configure the template details gt If you want to change the Template Name enter the new name gt If you want to change the Template Format select the new format Insert conditional content and personalize messages 3 Upload a new or different file and Update it 117 Page Viewing Built In Email Templates AwebDesk Email Marketer has a wide variety of built in email templates designed for different uses To view the built in templates click Campaigns in the navigation bar and select Created Campaign re4 Enter a name in your campaign and choose your campaign type Regular Campaign Auto Responder Campaign Split Testing Campaign RSS Campaign Text Only Campaign and Subscriber Date Based Campaign then click Next Create a New Campaign Name Your Campaign Enter a name to help you remember what this campaign is all
41. e scripts to interact with AwebDesk Email Marketer Therefore such forms will work correctly only when the form is able to access AwebDesk Email Marketer over the Internet and not when contacts view the emails offline Creating and Editing Forms You can create various types of forms in AwebDesk Email Marketer gt Subscription Let s contacts sign up for your emails See Creating or Editing a Subscription Form on page 67 gt Unsubscribe Lets contacts unsubscribe from your list and stop receiving emails This has the same effect as the unsubscribe link you can add to your emails See Creating or Editing an Unsubscribe Form on page 70 66 Page 1 Creating or Editing a Subscription Form tal Reports Settings Fig 37 a Navigate to Integration Wizard On Left side bar of dashboard you will see Forms Just click on it Take the following steps to set up or edit a Subscription website form 1 Click Add after going to Subscription Forms in integration wizard then and create a website form You can also modify available forms just click on Edit option Subscription Forms 2 v Options Subscription Form Name Edit Default Subscription Form demo Add Delete Selected Click here to add new subscription form Other Integration Options Public Message Archive General Public Archive archive that will show all p licly available mailing lists and campaigns in the software http lt lt
42. er account from the Email Marketing software Once you have set up your Twitter application you can apply the new API keys in the Email Marketing software under Settings gt External Services External Services lt General Settings Edit Facebook Configure Facebook application settings Users Configure Twitter application settings User Groups Edit Unbounce Configure Unbounce integration settings Branding External Services i Login Sources Fig 47 f Edit twitter setting 104 Page Edit the Twitter settings 1 Go to Edit Option 2 Include your Twitter consumer key and secret in the appropriate textbox External Services Update Back Fig 47 g Configure twitter application setting After doing this you will have to go into each List settings that already has a Twitter account connected You have to re connect each one because the new application keys will require new account keys in order to post to Twitter Social Media Reports amp Analytics AwebDesk Email Marketing software provides a lot of social features including social media reporting With the Social Media features of the software you will be able to add Facebook Twitter Digg etc links to your campaigns These links would allow your subscribers to share or like your campaign This will enable you to have a more dynamic campaign that touches on the Social Media component of your Email Marketing efforts The reports on the Social Media li
43. example to ensure that the error page displays correctly 7 When you are happy with the form s appearance and operation upload the page to your website 74 Page Reports and Analysis This chapter discusses how to use the Report and Analysis menu in the navigation bar Comprehensive reporting and analytics are provided to help you analyze your contacts and your campaigns Learn more about your contacts and use that information to help improve your overall marketing Fig 40 a Navigate to Reports amp Analysis After login as admin you will be redirected to admin Dashboard On Left side bar you will be able to view Reports option Click on the option to analyze your contacts and your campaigns 75 Page Reports Menu Campaigns 1 Campaign reports navigation bar Options Type Status Name ompleted Edi here to view reports Create New Delete Selected Fig 40 b View Reports Use the Reports and Analysis screens to view general and detailed information about AwebDesk Email Marketer s various subjects such as email campaigns campaign reports list reports user reports read trends email client trends Each screen provides you with a variety of statistical information 76 Page Viewing Campaign Reports Statistics Reports Campaign Reports List Reports amp User Reports Trend Reporting il Read Trends Email Client Trends Fig 40 c Navigate to Campaign Reports To view statistics a
44. g and Viewing Segments on page 63 gt Email campaigns see Viewing and Managing Email Campaigns on page 62 gt My autoresponders see Viewing Autoresponders on page 39 gt Reports amp Statistics see Viewing Email Campaign Statistics on page 75 4 If you want AwebDesk Email Marketer to remember your Username and Password click Re member my details If you do not want AwebDesk Email Marketer to remember your details leave this box unchecked Note Select Remember my details only when you are the only person with access to the computer you are using NEVER select this on a public computer Failure to 16 Page adequately protect the details of your contacts may contravene your local data protection laws 5 Click Login If your Username and Password are correct the screen you selected in step 3 displays Note If you forgot your password click the Forgot your password link A screen displays in which you can enter your Username Click Send email An email is sent to the email address you registered with AwebDesk Email Marketer You can click a link in the email to regain access to AwebDesk Email Marketer 17 Page Il THE NAVIGATION BAR This section contains the following chapters Overview of Dashboard page 19 Choose the theme for admin panel page 20 Overview of Left Side Navigation Bar page 23 Subscribers Management page 24 Campaigns Creation page 28 List Management page 30 Reports Analysis page 35
45. gmail com Password eeccececoeece Keep me logged in Log 1n or Sign up for Facebook Forgot your password English US m RA Hri gA Gewr Mago Espa ol Portugu s Brasil Francais France Fig 46 c Facebook Login 96 Page 3 Specify your App name and App Namespace C ft https developers facebook com apps action create Create New App App Namespace Optional Web Hosting Yes I would like free web hosting provided by Heroku Learn More By proceeding you agree to the Facebook Platform Policies Fig 46 d Create New App 97 Page 4 After creating your App you can manage your App Go to Edit Setting Apps AwebDesk Social Media Demo Edit App Create New App Settings Edit Settings Summa App ID API Key App Secret y 31898 1431488884 21119c9d52 e 3088214567 lacOed31d603 antact Email Coinmnmoart Email ONntactt CMe SUppOrT cmali Open Graph Edit Open Graph You have not added any actions objects or profile units Get started using the Open Graph Edit Roles Agmins a Users Sharing 0 Daily New Users 0 Daily Content Shared 0 Daily Active Users 0 Feedback per Share Fig 46 e App 98 Page 5 You can manage your App like Basic App Display Name App Namespace Contact Email App Domain Category hosting URL etc Apps AwebDesk Social Media Demo Basic AwebDesk Social Media Demo App ID 31898 14314883884 App Secret 21119c9d52e308a21467 1ac0ed31d6
46. ich will be shown in user facing authorization screens Between 10 and 200 characters max WebSite M owe me ee a etry Your application s publicly accessible home page where users can go to download make use of or find out more information sbout your application This fully quslified URL is used in the source attribution for tweets ceated by your application and will be shown in user facing authorization sceens If you don t have a URL yet just put s placeholder here but remember to change it later Callback URL ay te wwe ten ee we ye Where should we return sfter successfully authenticating For Anywhere applications only the domain specified in the callback will be used OAuth 1 0s applications should explicitly specify their oauth_caliback URL on the request token step regardless of the value given here To restrict your application from using callbacks leave this field blank Developer Rules Of The Road Last Update 1st of June 2011 Rules of the Road Twitter maintains an open platform that supports the millions of people around the world who are sharing and discovering what s happening now We want to empower our ecosystem partners to build valuable businesses around the information flowing through Twitter At the same time we aim to strike a balance between encouraging interesting development and protecting both Twitter s and users rights So we ve come up with a set of Developer Rules of the Road Rules tha
47. ign for spam If it shows spam free then it will not be marked as spam in recipient s email 10 You can send the campaign instantly or schedule it to deliver at your customer s convenient time You can also send this campaign test copy to your own email address and check it thoroughly 11 Finish the campaign gt Click Save amp keep editing to save the new campaign and remain in this screen to make further changes gt Click Save and exit to save the new campaign gt Click Back to return to make any change in your campaign gt Click Send Now to send the campaign to your selected subscribers list 65 Page Using Forms This chapter discusses how to use the Forms Forms Overview Forms allow members of the public to interact with AwebDesk Email Marketer by signing up to contact lists unsubscribing from contact lists and changing the details stored about them Contacts can also easily forward emails on to their friends using a form gt The forms you use to allow people to sign up to or unsubscribe from contact lists are hosted on your own website The forms you add to your site on the Internet use scripts to interact with AwebDesk Email Marketer gt The forms you use to allow contacts to change the details stored about them on AwebDesk Email Marketer or to forward an email to a friend are not hosted on your website Instead you can add them to the emails you send gt The forms you add to your emails also us
48. information in this user s guide 2 Page TABLE OF CONTENTS Title ABOUT THIS USER S GUIDE gt How to Use This User s Guide gt Customer Support TABLE OF CONTENTS INTRODUCTION gt Introduction Welcome to AwebDesk Email Marketer AwebDesk Email Marketer Overview v Contact Contact lists Manual Input CSV Files and Website Forms Templates Email Campaigns and Split Tests Auto responders and Triggers Custom Fields Email Tracking Bounce Tracking VV VVvW VV VV WV Cron v Event Log GETTING STARTED Page No LOGGING IN TO AWEBDESK EMAIL MARKETER 16 THE NAVIGATION BAR Overview of Dashboard 3 Page 18 19 Choose Theme for Admin panel gt Overview of Left Side Navigation Bar Subscribers Management gt gt gt gt gt gt gt gt gt Import Subscribers Add Subscribers View Subscribers Search Subscribers Export Subscribers Excluded Subscribers Batch Actions List Cleanup Database Sync Utility Campaigns Creation gt gt gt gt Create Campaign View Campaigns Email Templates Message Variables List Management gt Y VV VV VV WV V Add New List Manage Lists List Sharing Subscriber Fields List Segment Subscriber Actions Subscriptions by Email Email Confirmation Sets Custom Email Header Bounce Settings Reports Analysis 4 Page 20 23 24 25 pi 23 2 29 23 26 26 fi 28 28 29 29 29 30 30
49. ing conformation conformed unsubscription Defaut MESS or for unsubscription error Awaiting Confirmation a Default Message UnSubscription Error Default Message Y After verifying all details click here to E use the form Add amp Continue Manage Forms Fig 38 a Create Unsubscription For 70 Page 3 Now you have option to use the form you created you can easily choose in which format you want to integrate this form gt HTML Copy the HTML source code in the text box and paste it anywhere into your web site gt Link You can direct users to this URL to subscribe gt Popup Copy the HTML JavaScript source code in the text box and paste it anywhere into your web site It will generate a popup through which you can offer to subscribe Subscription Forms What type of integration would you like HTML To paste in your web site like e Click here to generate link to form Link to your form you can direct users to the form Click here to generate html code 3 just copy amp paste html code to use this form E Popup Click here to generate HTML Java script source code to show popup Form opens in a popup lt which redirect visitors to your subscription form Get Code Copy the HTML source code in the text box below and paste it anywhere into your web site lt form method post action http lt table gt lt tr gt lt td gt Email lt td gt lt td gt lt input name email value type
50. ink clicks will be tracked This campaign will be shown in your public archive Your email design may look different in Google Gmail Your campaign scored 0 8 on our spam filter tests This campaign will send immediately schedule Send atest email demo awebdesk com Send Test Email Fig 45 j Campaigns automatically posted to Twitter amp Facebook 94 Page After you send a campaign your message subject and shortened link will appear on either social network How to activate Facebook Social Media reporting As mentioned in our Social Media Reporting Overview subscribers that click the Facebook icon within an email message will be tracked for segmenting and subscriber actions It is also possible to share the social link on Facebook without being a subscriber to the list For example anyone could obtain the link and post it to Facebook on their own In this case the software obtains the data from Facebook and appends it to the campaign report In order to have the software do this you will need to have a Facebook application configured in your software settings You would need to go to the External Services page to configure your Facebook application in your software To go to the External Services page click on the Settings tab the cog icon then click on the External Services link on the right you can also access this page at this location URL manage desk php action service External Services r i c a k ta Paa g E
51. is sent to a contact is logg ed automatically and you can also manually log all sorts of other information for example each time you call or meet a contact in person 13 Page Getting Started Use this chapter if you want to start sending out emails right away The steps in this chapter show you how to set up a list of your contacts and send emails to them Note AwebDesk Email Marketer should already be set up and configured on your server If you are in doubt check with your system administrator or whoever is in charge of the server Steps marked with a red asterisk are necessary The other steps are not necessary but allow you to perform additional useful tasks Follow the links to other parts of this user s guide for information on how to complete each step 1 Log in to AwebDesk Email Marketer Use your username and password to access AwebDesk Email Marketer 2 Setup a contact list Create a list to hold information about your contacts the people to whom you send your emails You can also configure the following gt Your name email address and other personal details gt Your company s name address and phone number gt Where bounced emails should be sent gt Which custom fields you want to use see step 3 gt Which fields you want to see when you view the list 3 Create custom fields If you want to collect a specific type of information about your contacts you can create a custom field to hold
52. k here to generate link to form Lebi Link to your form you can direct users to the form Popup Click here to generate HTML Java script source code to show popup Form opens in a popup lt which redirect visitors to your subscription form Click here to go back amp edit the form Update s Click here to Preview your form Edit This Form Manage Forms Add a New Form Fig 37 d Use Subscription Form 4 You can preview your form just by clicking on Preview on right side as shown in fig 37 e Email First Name Last Name Verify ZANE Email Marketing Fig 37 e Preview Form 69 Page 2 Creating or Editing an Unsubscription Form Take the following steps to set up or edit a Subscription website form 1 Click Add after going to Subscription Forms in integration wizard and then create a website form Refer Fig 37 c 2 Select Unsubscription in the form options field Configure the other basic form settings form name form design and format CAPTCHA security and the contact list or lists for the form Subscription Forms Subscription Form Settings a Provide a name to unsubscription form Select unsubscription only to crete unsubscription form _ com admin2 com admin3 ry A i esi E ALE RT Select All None Use Captcha Image Form Completion Options UnSubscription Successful UnSubscription Default Message You can use custom message for successful unsubscription await
53. l List Name First Name Last Name Status Date Added Date Subscribed IP Address User Agent demo testi How Many All Pages Export Close Fig 54 c Export Subscribers Choose fields You should always prefer CSV file format for import export 4 Now click on Export You will now download your subscribers export file to your system Just click on save file then OK Opening subscriber 201 20319 csv You have chosen to open subscriber 20120319 cs which is a Text Document From http idemo awebdesk com What should Firefox do with this file Open with Notepad default Save File _ Do this automatically for files like this from now on Fig 54 d Save subscribers export file 124 Page
54. lates in the toolbar and select Add template in order to create a custom email template Templates 60 List Filter hd Search Options List s Global Click here to add new email Template Import Delete Selected Fig 50 c Email Templates list 2 Enter a new Template Name 3 Enter the Message Subject line 4 Choose the type of visibility like whether it should be available for all lists and users or available for specific lists 5 Select the type of template you want to create gt Select HTML and Text if you want emails you send using this template to be sent with both HTML and plain text elements multipart Email clients that can display HTML messages use the HTML element and clients that cannot display HTML use the plain text element gt Select Text if you want emails you send using this template to be sent in plain text only 115 Page 6 7 8 9 Select HTML if you want emails you send using this template to be sent in HTML only If you select this option your emails will not display in email clients that cannot display HTML messages Insert conditional content in your message by creating a section of content that will only show 1f a certain condition is matched Dynamically include an RSS feed in your message Specify the RSS feed url how many rows entries to return and whether or not to only fetch new rows entries You can include all fet
55. lete 3 Batch Actions Delete VW 7 r t Database Sync Delete Fig 35 a Navigate to Adding Subscribers 2 Select the Subscribers list to which you want to add the contact Subscribers Subscribed to Lists com admins demo _ net admin1 Select All None Advanced Options demo example com Click here to navigate this feature Last Name Fig 35 b Add New Subscriber to List 58 Page 3 Enter the contact s details you can also set autoresponder feature and send last campaign to this subscriber by using advanced options and then click Add 4 After adding subscriber you will be redirected to subscribers list Importing Contacts from a File Take the following steps to import contact information from a CSV file to AwebDesk Email Marketer 1 Click Import Subscribers in the navigation bar then you will be redirected to subscribers import page Dashboard Add Subscriber es Click here to import subscribers Options Email A View Subscribers Campaigns View Delete Q Search Subscribers View Delete Export Subscribers col Advanced options View Delete Excluded Subscribers View Delete Zj 2 Batch Actions View Delete Viev Delet Database Sync LEEN Fig 35 c Navigate to Import Subscribers 2 Choose the file prefer csv files from which you want to import contacts and then select subscribers list in which you want to import contacts then click
56. list and manage your subscribers more effectively Add new subscribers to particular list in order to send email campaigns Advanced options enable to filter active unsubscribed bounced or unconfirmed status of the subscribers 3 View Subscribers View subscriber s mailing list subscriber details status of subscriber first name last name recent campaign history campaigns that are scheduled to send to in the near future and list of email addresses that has been bounced 4 Search Subscribers Search subscriber s mailing list subscriber details status of subscriber first name last name recent campaign history campaigns that are scheduled to send to in the near future and list of email addresses that has been bounced 5 Export Subscribers Export contacts to a CSV Comma Separated Value XLS Microsoft Excel or XML Extensible Markup Language file You can export all contacts or selected ones current list from a list or multiple lists or export only contacts who match certain criteria or fields such as Last name first name ID Status date added IP address user agent and so on 6 Excluded Subscribers Exclude all or selected subscribers from the list to personalize your marketing for greater results You can exclude subscribers or contacts by entering their details that matches exactly else that begins with or ends with the information you have provided manually 25 Page 7 Batch Actions Removing bulk
57. m field Cron Job Settings Active vie Keep Logs vie File Name URL manage functions crons autoreminder php Day of the Week Every day of the week wv Day of the Month Every day of the month onset So jo amo o i i B l l le Fig 23 Cron job settings Always provide exact field details so that scheduled tasks will work as you want 38 Page Autoresponder Settings Autoresponders are emails which get sent to a contact after they ve been on your list for a certain time such as 24 hours or 2 weeks This email marketing software allows you to create multiple sequential autoresponder emails for each of your contact lists You can set auto responders for different actions such as subscription certain link click or when an email is forwarded or another email address With this bulk email software you can fetch all kind of statistics about your auto responders just like email campaigns Click on Edit option Scheduled Tasks have a UNIX Dated server How do setup cron jods Typecaty you wil De etre to Setup your Cron wth the folosing format 5 pbp bome demo public_btml mailer manage cron php F your PHP executable ingtaled a Custom folder you muy Need to pechy he PHP footer puch es usr iota Dev php we yo usr local bin php bome demo public_btml mailer manage con php F you are having trouble setting up Me cron for do not tow the locacion of PHP On the server you Can ute he f
58. mpaign as well as the number of hard bounces and soft bounces You can also see the type of bounce hard or soft for each bounced email the exact reason that the email was not delivered and the date and time at which the bounce occurred Unsubscriptions Use this tab to see information about the number of contacts who have unsubscribed using a link in this email campaign You can also see the email address of each contact the date and time at which the contact unsubscribed and the month with the greatest number of contacts unsubscribing 78 Page gt View the detailed message you have sent in campaign report Campaign Report My Campaign Campaign Reports gt Campaign Report Opens 7 551 Links 2 619 Bounces 3 560 Unsubscriptions 944 Updates 0 Social Sharing 132 HTML Version Show Overlay Show Source A Hey there Subscriber Get your superfast webmail Client for free software which can be installed on your server and helps you to get rid of boring old email clients Enjoy the world s most innovative emailing experience for your day to day mailing extremely superfast ajax based mails loading and works for your domain emails Download Free Click here to download and install the free edition or buy a premium edition instead at just USD 49 Seamlessly integrates with cpanel Directadmin or plesk http www z COM Fig 40 f Message overview gt Forwards Use this tab to see informa
59. n You can have your campaigns auto post to social networks like Facebook and Twitter Here is our Instruction on how to do that For Twitter by default we include our own AwebDesk Email Marketing application which appears as the source of tweets You can change this to use any application you have already set up on Twitter 1 Click the link given below To register a new application twitter com apps 2 Enter your Twitter Username and Password to use Twitter application with Email Marketing Cf G https dev twitter com logout destination home p g twitter developers Search Home sign in with your Twitter account Username New to Twitter Sign upg Password Fig 47 a Twitter login 3 To create new application click create a new application C ft amp hittps dev twitter com apps twitter developers Search Home My applications AwebDesk Softwares Twitter integration with AwebDesk Email Marketing Software Fig 47 b Creat a new application 4 You can specify all the details like Name Description Website Callback URL 101 Page twitter developers Search a Home My applications Create an application Application Details Name AwebDesk Social Media Demo Your application name This is used to attribute the source of a tweet and in user fecing authorization soeens 32 characters max Description THIS IS AWEBDESK SOCIAL MEDIA SAMPLE Your application description wh
60. nks would allow you to gain valuable information that could help you with future campaigns 105 Page Viewing Social Media Reports You can access Social Media reports in three ways 1 After sending a campaign click on the View Report button This will take you to the Reports page Create Campaign Le View Campaigns ES Email Templates Advanced options ge Message Variables Fig 48 a View Social Media Reports View Reports after Sending Reon Campaign Report MY campaign Unopened 97 54 Brn ee Fig 48 b Reports After Sending 106 Page 2 Click on the Reports tab to go to the Reports page Fig 48 c Navigate to Reports Once on the Reports page you can click on the View Reports link to the left of the campaign that you wish to view the corresponding report Campaigns 7 List Filter LI Options View Reports View Reports View Reports View Reports View Reports View Reports 107 Page Campaign Type Type One Time Mailing One Time Mailing One Time Mailing One Time Mailing One Time Mailing One Time Mailing Status Completed Completed Completed Completed Completed Completed Nami Click on view reports link that you wish to view My Campaign Fig 48 d Navigate to View Reports Link Search First Sent Date 06 27 2014 02 24 06 27 2014 02 21 06 27 2014 02 17 06 27 2014 02 09 03 05 2014 08
61. nt spots such as the Campaign Reports page or public message and social views data will be obtained from both Facebook and Twitter and added to the Campaign Reports page Social Sharing Outside of Email NOTE Facebook shares are indicated by the number of subscribers who have clicked the Facebook icon within email messages For each subscriber you will see a matching row indicating when they clicked the Facebook icon Social Sharing 132 Fig 49 a Social Sharing Statistics Sharing Count If a Facebook user obtains the share link through some other means and proceeds to share directly on Facebook without clicking on the Facebook icon in the email the software will obtain that share count and append it to the reports Twitter data is obtained through a public search method and in most cases captures all mentions of a particular link Due to some limitations from Twitter sometimes if multiple Twitter users post the same exact link those tweets will be removed from the search results Extending Social Data Once social data is obtained within the Email Marketing software you can export it and create list segments from it 109 Page To Export data from the Social Sharing report click the Export link on the Social Sharing page of your Campaign s report Print Resend Social Share Share Report Export Ca m pa isn Re po rt My Ca m pa isn Click here to export social sharing Social Sharing 132 Fig
62. nt xml which is a XML Document From http demo awebdesk com What should Firefox do with this File Open with XML Editor default Do this automatically For files like this from now on Fig 53 c Save Email Template file 122 Page How to Export Subscribers Take the following steps to export subscribers 1 Click on subscribers on Left Top navigation on Dashboard a Dashboard Subscribers s4 Campaigns Fig 54 a Navigate to Subscribers 2 Now you will see a navigation bar on Right side Click on Export Subscribers Subscribers 404 818 List Filter v Active Search Advanced Search Other options Options Email Name View Subscribers Q Search Subscribers ATHOFJULYCARD COM Export Subscribers 2003MOTORCYCLE COM Advanced options 2001SPORTSCARS COM Excluded Subscribers L w n BABYLAUNDRYDETERGENT C s Batch Actions View r 1091 COM Database Sync View r 8PARTSOFSPEECH COM TANTIQUES COM BADCHEATCODE COM 1BONUS COM Fig 54 b Navigate to Export Subscribers 3 You will see a pop up window ask you to choose the fields you want to export as subscriber s details You will see an option to choose the subscribers you want to export Also you can choose the format in which you want to create the export file CSV XML Excel Sheet 123 Page Export Subscribers Format Comma Seperated CSV v Fields v D E mai
63. o your chosen list http php7api_user admin amp api_pass_h 4f220d8b2d0a1c241f6ca5161248254b amp api_action subscriber_add amp api_output serialize amp listid 2 Fig 32 e Unbounce Integration Settings Choose the list from available subscribers list to which you want to apply unbounce service Refer Fig 30 e 52 Page 7 Multiple SMTP Connections On Top Right Navigation bar you will see SMTP Connections After Clicking on it you will be redirected to multiple SMTP Settings wizard Branding Users Cron Settings Click here to change SMTP settings amp ISMTP Connections o Global Settings amp Account Settings Fig 33 a Navigate to SMTP Settings ALL major email sending MTA s are supported by our email marketing software Setup multiple SMTP server connections and let AEM sending engine rotate based on your settings through the connections while sending out your email campaigns Mail Sending Sending order Send from oldest subscriber to newest subscriber v Sending Method Options Default Sending Method Emails per Cycle Sort Order Will use the default MTA on your system Such as sendmail qmail Edit Test etc 5000 v Add New Mail Se Deliverability Tools SMTP Server Automatic Abu 176 31 160 188 _ Enable Abuse Feedback Loop Username Password A feedback loo admin pisideatahaisbabiied v pcipients to the original sender Joining feedback loops provides a way for you to
64. our email marketer for group mailing You can easily edit your details for any particular group emails It will make you to set brand for every email you send under any user group you don t need to be panic if you want to send emails to group of customers from different businesses 41 Page Branding C Enabie non removabie header for text messages _ Enable non rernovabie header for HTML messages E mail Footer _ Enabie non removabie footer for text messages C Enatie nonremovable footer for HTML messages Customize Admin Section Template Change your email marketer name ou can set enable text html header message for outgoing emails You can set enable text html footer message for outgoing emails You have option to customize your admin panel amp Customize Admin Section CSS Styles fou can also change_ the frontend look and feel Customize Public Section Tempiate Edit templates and CSS according to your need easily or Customize Public Section CSS Styles put your own design template here to give unique loook to your email marketing software oan or Click here to set the advance option Options Fig 28 Branding AwebDesk Email Marketer Personalize email marketing software according to your needs Set predefined header and footer for your outgoing emails You can change look and feel of your email marketing software admin panel and also give excellent new frontend look with template editing feature 42 Page
65. r campaign to subscribers who match certain conditions All templates Past campaigns Lorem ipsum dolor bhaj Malideys Save amp Exit Save Fig 52 c Available email templates Select a template to base your email here and click next to use a template in an email campaign To modify a template for later use in an email campaign create a new custom template based on the built in template 120 Page How to Export Email Templates Take the following steps to export email templates 1 Click Campaigns in the navigation bar and select Email templates from left side bar Templates 60 List Filter hd GA View Campaigns Click here to export the email template Options Name E Email Templates Advanced options Edit Export Delete a sample1 goldenrod responsive layout1 Edit Export Delete Aqua Ocean Bs Message Variables Edit Export Delete Boats Fishing Edit Export Delete Book1 Edit Export Delete Books Education Edit Export Delete Boutique_right_sidebar Fig 53 a Email Templates 2 Now Click on Export gt Export as XML Templates 60 List Filter Options Edit Export Delete a sample1 goldenrod respons Export As L Edi XML includes Dependent Files HTML Only Fig 53 b Export as XML File 121 Page 3 Now choose to save and click on OK Opening beige red discount xml You have chosen to open a beige red discou
66. r cron php tf you are having trouble setting up the cron for do not know the location of PHP on the server you Can use the following format 5 weet http www yourdomain com mailer manage cron php gt dev null Options Name Description NY Click to edit the settings Auto Reminder should run only once a day since it uses dates only not times It foi Run _Oitsne l Log Auto Remingder sends Campaigns scheduled against the anniversary of the date stored in tonne aera eens subscriber s subscription date custom field This sends campaigns to subscribers scheduled against the subscription date Fig 22 Edit each scheduled task as per requirement Before doing anything first always set your cron settings so that all your scheduled tasks will work appropriately Scheduled Tasks iX based gt e How io i J p 3 Fat i 18 php homeldemofpublic htmUmailer managelerompap PHP folder such as 5 ysr local bin php home demo public_html mailer manage cron php having trouble ow the locatic aia Daaa n a a a a i a l 5 wget http www yourdomain com mailer manage cron php gt dev n Cron Job Information identifier autoreminder autoreminder v Name Auto Reminder Auto Reminder DescriptionAuto Reminder should run only once a day since it uses dates only not times It sends campaigns scheduled against the anniversary of the date stored in subscriber s subscription date custo
67. r numerous reasons However if you keep sending emails to an address that d oes not accept them there is a danger that your email server could be blacklisted making it muc h more difficult to send subsequent emails to anybody To avoid this AwebDesk Email Marketer can track bounced emails discover why they were bounced and automatically act by deactivatin g contact s email addresses The contact s details remain in the list but emails are no longer sent AwebDesk Email Marketer can tell the difference between emails that bounced for temporary re asons a contact s inbox was full for example and those that bounced for permanent reasons th e account does not exist for example AwebDesk Email Marketer can then take different action 12 Page depending on the type of bounce that occurred Cron Cron an abbreviation of chronograph is a program that activates other programs commands a nd processes at pre determined times and intervals It is a way of scheduling tasks to happen auto matically The AwebDesk Email Marketer server uses cron jobs to take care of sending out sched uled emails handling autoresponders and bounced emails and a variety of other tasks Event Log AwebDesk Email Marketer s event log is a CRM Customer Relationship Management feature t hat allows you to see all of your interactions with a contact at a glance Information about Aweb Desk Email Marketer related events for example each time an email
68. rite your email s text content gt Use custom fields if required gt Activate the email allow it to be sent to your contacts gt Validate your email if required check how it looks in popular email clients gt Preview your email if required send a test copy to your own email address gt Save the campaign 8 Send your campaign to your contacts Select the contact list to which you want to send the email campaign and send it out to the contacts belonging to the list 9 Check statistics about your campaign Find out how many of your emails reached their targets successfully how many were opened and a variety of other statistics Note Skip this step if you do not want to view statistics about your campaign 15 Page Logging In to AwebDesk Email Marketer Take the following steps to log in to AwebDesk Email Marketer 1 Open your Internet browser and enter AwebDesk Email Marketer s URL in the address bar Hit Enter or click Login awebdesk Username admin Password Login Remember me Fig 2 Login screen 2 Enter your Username and Password 3 Select the screen you want to see once you have logged in See the following pages for more information on each screen gt Dashboard see Using the Home Screen on page 19 gt Subscribers see Using the Home Screen on page 24 gt Subscribers lists see Viewing and Managing Contact Lists on page 54 gt List Segmentation see Creating Editin
69. rtain variables while creating a campaign like personalizing tag that will be used in mailings personalization name to be inserted from the list or by adding new name allows to Insert Conditional Content in order to personalize messages 29 Page List Management With this Email Marketing tool make subscriber lists with custom fields and store different information of your subscribers like name age email phone no etc z Campaigns Fig 15 List Management 1 Add New List Lists are used to group sets of subscribers Here you can add new lists so that you can send a campaign You can easily include your senders contact information specific to the list you are sending to by placing the personalization tag within your outgoing emails Add New List Manage Lists List Settings O Subscriber Fields s List Segments Subscriber Actions EA Subscriptions by Email Other List Settings B Email Confirmation Sets Be Custom Email Headers O00 O0O0O OO Bounce Settings Fig 16 Follow to manage subscriber list 30 Page Specify sender s contact information before addling them to list Now you can start adding subscribers Import subscribers manage subscribers to your list so that you can send a campaign 2 Manage Lists Edit the predefined lists so that you can send a campaign and you can configure each list to work in a different way Include your senders contact information by placing the personaliz
70. s who subscribed but did not confirm their subscription before 6 15 2014 N Fig 12 List cleanup 26 Page 8 Database Sync Utility Prepare a backup of your data and let you save it as a file on your machine The format of the backup is a series of MySQL statements suitable to be restored imported by a utility such as phpMyAdmin 27 Page Campaign Creation Create campaigns for all your marketing amp email needs From a basic newsletter to an automated auto responder AwebDesk Email Marketer can take care of it all Campaign types includes Onetime campaigns Auto responder campaigns Birthday campaigns RSS triggered campaigns Text only campaigns API based campaigns Scheduled campaigns Split testing campaigns Date based campaigns Recurring campaigns Fetched by URL campaigns Subscribers z Campaigns Fig 13 Campaign Creation 1 Create Campaign Email campaigns are the emails that you send out from AwebDesk Email Marketer to the people on a contact list Email campaigns control the emails you sent to the contacts on your contact list Other options Le View Campaigns ES Email Templates Advanced options ae Vlessage Variables Fig 14 Campaign creation and features Enter a name and choose the type of campaign you want to send like regular autoresponder 28 Page RSS Subscriber database split testing campaign and so on Specify whether you want to send an HTML email a plain text email
71. scriber subscribes to a list when subscriber unsubscribe from a list and so on Select the list and campaign type and the actions that you want to take place like whether you want to update subscriber info send campaign and so on 6 Subscriptions by Email Subscribe by email which contains email address and Contact format Subscription lets contacts sign up for your emails Select from the given list the subscribers whom you want to subscribe or unsubscribe by email depending upon POP3 account or Pipe Enter your host and port number and number of emails you want to process at one time and then add your subscriber 7 Email Confirmation Sets Design the HTML version or plain text version of the confirmation email in this section AwebDesk Email Marketer s built in HTML editor is an HTML design tool that allows you to easily create and modify your emails You can use the WYSIWYG editing tool work directly with HTML code and preview your email Enter the message for the thank you email Confirm the Opt In Opt Out Email and select names from the list to those you want to access this confirmation set and browse any documents for attachments 8 Custom Email Header This feature is for advanced users only Custom headers are headers that will go in the message source invisible to the subscriber Some custom headers might prevent your mailings from being sent 9 Bounce Settings Bounced emails are emails that could not be delivered to th
72. ser Delete Selected Click here to export users Fig 31 a Manage Users Just click on Edit option to edit any user then you will be navigated to user details where you can change username email Id user password and more As mentioned earlier in user groups you can create user Users will have same permissions as mentioned in user groups 48 Page Admin Groups Login Sources Username Password Repeat Password eese Group 100 emails 100 subscribers 100 Subscribers 100 emails trial 500 emails 500 subscribers Email First Name Last Name Update Fig 31 b Edit Users You can change the user details amp also allot it to a new user group Note Additional user slots can be purchased at support awebdesk com 49 Page 6 External Services First navigate to settings and then you will see a menu on left side of screen Click on External services to view the available external services with AwebDesk Email Marketer Users amp Groups General Settings Users User Groups L Branding External Services i Login Sources Fig 32 a External Services With Awebdesk Email Marketing Software you will use external services Example Facebook Twitter which will help you to boost you email marketing External Services Options Name Description Edit Facebook Configure Facebook application settings Edit Twitter Configure Twitter application settings Unbounce Configure Unbounc
73. ssing A feedback loop is a service provided by ISPs where they will forward complaints made by email recipients to the original sender Joining feedback loops 43 Page provides a way for you to clean your list and identify a problem that exists in your marketing Strategy SPF Records SPF records need to be setup on a server level and not within this application The administrator of your DNS server needs to make adjustments to your DNS zone The DNS syntax for an SPF record may look like this 44 Page 4 User Groups On Top Right of dashboard you will see Users option After Clicking on Users you will be redirected to user management area 8 4 L Branding Cron Settings the users amp SMTP Connections Global Settings Account Settings Fig 30 a Navigate to User Groups Now you will see a navigation bar on left side Just click on User Groups to manage user groups and settings Users amp Groups amp General Settings Users User Groups L Branding Fa External Services i Login Sources Fig 30 b Navigate to User Groups After clicking on User Groups you will be able to view user groups you have in your email marketing software You can edit user group settings and also view and edit the login sources 45 Page Users Admin Groups conn Samco Click here to view and edit login sources Options Title Edit Delece 100 emails 100 subscribers Edit Deleze 100 Subs
74. subscribers from list is performed through batch actions You can remove a selected list of addresses enter emails in box one per line manually or from the given list remove all non confirmed subscribers from the selected lists or remove all subscribers from the lists 7 1 List Cleanup Awebdesk email marketer is the only self hosted email marketing platform to provide you integrated list cleanup feature With this mind blowing feature you could cleanup your thousands of bad emails on a click of a button The process is fully automated and runs in background So you just select lists and click List cleanup button Our system will automatically remove bad emails from the system To do list cleaning goto Subscribers gt Batch Actions here you will find list clearing feature with different options a ui Batch Actions Dashboard Add Subscribe s i Perform action in these lists Subscribers Other options com admin1 View Subscribers MY EAS com admin2 CATER Q Search Subscribers com admin3 cam admin Export Subscribers Remove a select list of addresses enter emails in box one per line o Excluded Subscribers Reports z Forms Database Sync X Batch Actions it me Settings O Logout Delete addresses listed in above text box Remove all non confirmed subscribers from these lists Warning This will delete all subscribers who have not confirmed their subscription for these lists All subscriber
75. t Click on campaigns sent which shows User Group Sending Activity which gives full details of the total number of email sent per day total number of campaign sent per day and average number of emails sent per day Also shows the limit of emails that 1s to be sent per month User Group Sending Activity o e e _e _ e _ e _ o o _ e e _ o _ o o o o o o o o e e _ __ o _ e _ _ o o 06 02 0609 08 18 Total Total Emails Avg Sent Campaigns Sent Per Day Fig 43 c User Group Sending Activity Campaign Sent You will some additional features such as gt Export tab describes how to export user reports or information to a CSV Comma Separated Values file print reports and use the Detailed statistics screens gt Print a user report statistics 85 Page Trend Reporting By the help of Trend report you can see what time of the day receives the most opens You can look across all your lists for a specific list or a specific campaign You can also see what day of the week achieves the highest opens By using this data you can find out the optimal day of the week and time of the day to send future campaigns Reports Campaign Reports List Reports amp User Reports Trend Reporting il Read Trends Email Client Trends Fig 44 a Navigate to Trend Reports 86 Page 1 Read Trends Click on read trends tab to see information about the number and percentage of emails
76. t describe the policies and philosophy around what type of innovation is permitted with the content and information shared on Twitter The Rules will evolve along with our ecosystem as developers continue to innovate and find new creative ways to use the Twitter API so please check back periodically to see the most current version Don t do anything prohibited by the Rules but talk to us if you think we should make a change or give you an exception if you will eventually need more than 5 million user tokens for your projects you will need to talk to us directly about access to the Twitter API eet are Se W Yes agree By clicking the Agree button you acknowledge thst you have read and understand this agreement and agree to be bound by its terms and conditions CAPTCHA This question is for testing whether you sre a human visitor and to prevent automated spam submissions URED Fig 47 c Create a new application 102 Page When setting up your Twitter application please make sure you include a Callback URL properly It doesn t truly matter what URL is supplied for the Callback URL but a value must be present The email marketing software will supply a unique callback URL when obtaining a request token on your behalf 5 Your new Application will be created twitter developers Search Home My applications AwebDesk Social Media Demo Details Settings OAuth toal Anywhere domains Reset keys THIS IS
77. text gt lt td gt lt tr gt lt tr gt lt td gt First Name lt td gt lt td gt lt input name first_name value type text gt lt td gt lt tr gt Click here to go back amp edit the form yv Preview Update s Click here to Preview your form ae Edit This Form Manage Forms Add a New Form Fig 38 b Use Unsubscription Form 4 You can preview your form just by clicking on Preview on right side as shown in fig 38 c Email Email Marketing Fig 38 c Preview Unsubscription Form 71 Page 3 Adding a Form to Your Website Take the following steps to add a form you already created to your website 1 In your web development application for example Adobe Dreamweaver open the web page into which you want to add the form Subscription Forms What type of integration would you like HTML To paste in your web site Link Link to your form m Popup Form opens Just copy the complete html code and paste this where you want to show the form in web page Update Manage Forms Add a New Form Fig 39 a Copy HTML Code 2 In Awebdesk Email Marketer go to the Get code Area after creating form and then copy complete html code Refer Fig 37 a 3 In your web development application s HTML code editing window paste CTRL V the code into the required location 4 Check align and modify the form in your web development application s WYSIWYG or text editor 72
78. that are opened the number of links in emails to this list that are clicked the number of emails to this list that have bounced the number of contacts who have unsubscribed from the list gt Print a list report statistics gt Unsubscribed tab displays the number of contacts who have unsubscribed from this contact list gt Bounced tab displays information about the number and percentage of undeliverable emails sent to this contact list as well as the number of hard bounces and soft bounces gt Confirmed Subscribers tab displays information about the number of confirmed subscribers in the list gt Unconfirmed Subscribers tab displays information about the number of unconfirmed subscribers in the list 1 Subscribe Trend Click on subscribe trend to see information about the number of contacts who are confirmed or subscribed for each email campaign you send either for a specific date or over time Co List Sending Activity Reports 2 wmpsian Report 2 wg ut be ire Fig 41 a Subscribe Trend 81 Page 2 Unsubscribe Trend Click on unsubscribe trend tab to see information about the number of contacts who have unsubscribed from this list You can also see the date and time at which the contact unsubscribed List Sending Activity Unsubscribe Trend 0 9 9 9 0 0 0 0 0 8 6 0 9 9 9 0 9 8 0 0 0 9 0 0 o 9
79. thday email on their birthday for example and event related triggers so that a contact is automatically added to a warm leads contact list when he or she opens your email Custom Fields Custom fields are variables that are added to a contact list You can add any kind of variable you want City Date of birth Zip code Hat size whatever you need When you add a custom field to a contact list you can then add it in to an email campaign AwebDesk Email Marketer already has a lot of built in custom fields that you can use to persona lize your emails For example if you required that a contact fills in a First name field in the we bsite form you can then send out an email that automatically addresses the contact as Dear Joe This function is similar to the mail merge feature found in some word processing and database applications Note If you are going to use custom fields in emails it is strongly recommended that you make them mandatory a contact must fill them in to sign up This way you can be sure that you will have no embarrassing gaps in your emails Email Tracking AwebDesk Email Marketer allows you to track and view a variety of information about the email s you send how many are opened and when how many links are clicked in each one and whic h link was clicked and so on Bounce Tracking Bounced emails are those that never reach their destination This can happen fo
80. the information gt You can specify the kind of field you want to make text box drop down list check box and so on and a variety of other settings gt You can also specify whether or not the field should be mandatory if a field is mandatory it must be filled in before you can successfully add a contact to the list Note Skip this step if you do not want to collect information that 1s not covered by the built in fields 4 Add contacts to your contact list Manually add information about one or more people to whom you want to send emails You can also upload a file containing contacts information 1f you have one 5 Create a signup form Use AwebDesk Email Marketer to create an HTML form you can add to your website that allows people to add their information to your contact list 14 Page Note Skip this step if you do not want to allow people to sign up to join your contact list 6 Place the signup form on your website Add the HTML form you created in step 5 to a page on your website Note Skip this step if you did not create a form in step 5 7 Create an email campaign Email campaigns control the emails you sent to the contacts on your contact list gt Specify whether you want to send an HTML email a plain text email or both known as multipart gt Design the HTML and or text components of the campaign Use the built in templates modify a template or build your own from scratch gt W
81. tion about the number of contacts who have forwarded this email campaign to their friends gt Opens Use this tab to see information about the number and percentage of emails in this campaign that were opened by their recipients You can also see the date on which an email was opened by an individual recipient and whether it was opened as HTML or plain text 79 Page Viewing List Reports To view reports about lists click reports in the navigation bar and then click List reports jul Campaign Reports List Reports amp User Reports ail Read Trends Email Client Trends Fig 40 g Navigate to List Reports It shows the list sending activity like subscribe trend unsubscribe trend which shows subscribe or unsubscribe statistics for each email campaign you send either for a specific date or over time Print Export All Time List Sending Activity Search Confirmed Unconfirmed Unsubscribed Bounces Total Emails Avg Sent Subscribers Subscribers Sent Per Day Fig 40 h List Sending Activity Open by Hour Trend You can see what time of the day receives the most opens which is shown by the tab opens by hour trend Shows total number of confirmed or unconfirmed subscribers bounces total email sent and average number of emails sent per day 80 Page gt View a list report detailed statistics These include statistics about the domains to which your contacts in this list belong the number of emails sent to this list
82. tion bar and select Account settings Branding Users Cron Settings SMTP Connections Global Settings Fig 5 Account Settings 20 Page 2 You will see option Default Dashboard theme You can easily choose theme which you want to set for email marketer Kindly see below image to get idea Your Settings Default Time Zone America Chicago GMT 0600 Default Language Default Dashboard theme Modern aS 12 Default Mobile Dashboard Choose theme option which Mighty san assi you want to use Lists per Page Classic Arabic RTL Messages per Page Subscribers per Page Default message editor size S width height ow Auto Update Pages Update every 10 minutes Y Stats Total Messages Sent Click to update button Total Campaigns Sent Update Back Fig 6 Choose your theme 3 Select theme and click on Update button 21 Page 4 Once you refresh your dashboard will comes with new changed theme Search Options List Name Subscribers Campaigns Emails Sent Sent Fig 7 Dashboard with Updated Theme You may also choose theme for your mobile version from same screen Your Settings Default Time Zone America Chicago GMT 0600 Default Language PEA English v Default Dashboard theme Modern vi oes Dashboard Lists per Page 100 le AA r Messages per Page ges p 8 270 N Subscribers per Page Default message editor size MENEE width 600px height Auto Update Pages
83. ubscribers page 123 112 Page Add New Email Templates This chapter discusses how to use the Templates menu in the toolbar After login as admin you will be redirected to admin Dashboard Click on Campaigns option E Subscribers Campaigns Fig 50 a Navigate to Campaigns Click on Email Templates in the Left side navigation bar in order to edit add export or delete the default templates Create Campaign Ge View Campaigns ES Email Templates Advanced options Bs Message Variables Fig 50 b Navigate to email templates Templates Overview Templates control the look of your email They specify which fonts and text colors to use the background colors and images to display and the size and shape of the text areas on the user s screen 113 Page How Templates Work Templates use HTML HyperText Markup Language to define your email s aesthetics The user s email client reads this information and displays the email accordingly This gives your email the same design flexibility found in HTML web design ve ly advised that you configure email templates to send both HTML a on Note If in doubt it is strong ltipart Some email clients cannot display HTML and some users and plain text elements mu turn HTML display off so it is important to transmit a plain text element as well You can assign templates to new email campaigns or to autoresponders Advantages of Templates
84. ule them to be sent out at a specific point in the future Split tests allow you to discover which version of an email is most effective You can create different variations on an email three versions with different subject lines for example and send them out to your contact list at random in equal numbers The statistics that are returned let you see which version has the highest open or click through rate AwebDesk Email Marketer also supports automatic split testing in which the candidate email versions are sent to only a small proportion of your contact list and the winner version is then sent to the remaining contacts in the list Autoresponders and Triggers Like email campaigns autoresponders are emails based on HTML or plain text templates However autoresponders are sent out automatically at pre defined intervals after a contact is added to a contact list For example you may want to send out one autoresponder as soon as contacts are added to the list Thanks for joining our mailing list and another a month or a year after they join You ve been reading our daily newsletter for 30 days now tell us what you think Triggers are similar to autoresponders but allow you even greater flexibility to automate email and administrative tasks to happen automatically when certain other events occur 11 Page You can set up date related triggers so that everyone in your contact list receives a Happy Bir
85. wsletter or emails Note You can design forms in AwebDesk Email Marketer and then paste the HTML directly into your web pages You can also put some kinds of forms into the emails you send out There are three ways to add contacts to a contact list by inputting them manually one by one by uploading a CSV Comma Separated Value file with multiple contacts information or by having contacts fill out a form on your website Note You can output a CSV file from many database and spreadsheet applications Microsoft Ex cel for example When you upload a CSV file to AwebDesk EmailMarketer you can speci fy how it should populate the contact list with the informationin the file 10 Page Templates Use HTML and plain text templates to form the basis of your email campaigns Templates make your emails attractive and promote your brand identity Either use the templates included with AwebDesk Email Marketer which are designed specifically to display correctly in all popular email clients or design your own using AwebDesk Email Marketer s fully featured HTML development editor and plain text editor Email Campaigns and Split Tests Email campaigns are the emails that you send out from AwebDesk Email Marketer to the people on a contact list Email campaigns are based on an HTML or plain text template and are sent to members of a contact list You control when you send email campaigns you can send them at the click of a button or sched

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