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HP LaserJet 1200 Series User Guide

1. 45 265 FRESOIUTION sa eset 3 gece ce covet tee stad A aa a AE a n 266 COIG wif Da atv cena bitte Sth Oa we he Sans Bae Ea a 267 Index EN Getting to know the printer This chapter provides information on the following topics Understanding the printer s features and benefits Identifying the printer s components Choosing paper and other media Loading media into the input trays Turning the power off Understanding voltage conversions Accessing the printer properties driver and help Printing a configuration page Note See the HP LaserJet Getting Started Guide that came with your printer for installation instructions EN 11 Understanding the printer s features and benefits Congratulations on the purchase of your new product The HP LaserJet 1200 series provides the following benefits Print with excellent quality e Print 1200 dots per inch e PCL 5e PCL 6 and Postscript Level 2 emulation are already installed on the printer e The printer automatically determines and switches to the appropriate language for the print job Save Time e Fast printing at 15 pages per minute ppm for letter size pages and 14 ppm for A4 size pages e No waiting The first page is out in less than 10 seconds Save money Use EconoMode to save toner e Print multiple pages on a single sheet of paper N up printing Create professional documents e Use watermarks
2. 000002 eee eaee 99 Saving toner 0 2 0c eee 99 Redistributing toner 00 cee ee eee 100 Changing the toner cartridge 0000 0c ee eae 101 9 Troubleshooting the printer Finding the solution 00 00 cece eee eee 104 Pages did not print seski anii katikka eee 104 Pages printed but there was a problem 104 Printer light patterns 2 0 0 ce eee 105 Error messages on the screen 00 005 107 Common Macintosh Problems 5 109 Selecting an Alternate PostScript Printer Description PPD 0 0a eee eae 113 Troubleshooting PostScript PS Errors 114 Paper handling problems 2 0 000 116 Printed page is different than what appeared on screen 118 Improving print quality 0 0 0 eee eee 120 Cleaning the printer 000000 e eee eee 125 Cleaning the printer media path 5 127 Clearing printer media jams 000000 ee eee 128 Changing the pickup roller 000000 ee eee 131 Cleaning the pickup roller 02 00000 ee eee 133 Changing the printer separation pad 134 EN EN 10 Troubleshooting the copier scanner Finding the solution 0 2 0 0 0 eee eee eee 138 Scanning problems 0 00 cece eee eee eee 138 Copying problems 0 0000 cece eee eee 138 The scanner did nothing 0
3. The printer settings were inappropriate for the media See Paper handling problems for more information 104 Chapter 9 Troubleshooting the printer EN Printer light patterns Light status legend O Symbol for light off Symbol for light on 0 symbol for light blinking Control panel light message Light status Condition of the printer Action Ready No action is necessary To print a The printer is ready to print configuration page press and release the Go O button on the printer control panel O Processing Wait for the job to print aia The printer is receiving or Q processing data O Manual feed or out of memory Make sure that you have loaded the correct The printer is in manual feed media To continue printing press and 0 mode or out of memory You can release the Go button continue printing EN The software controls manual feed If you do not want to be in manual feed mode change the setting from your printer properties See Printer properties driver for more information The page being printed might be too complex for the printer s memory capacity To continue printing press and release the Go button Lower the resolution See Understanding print quality settings for more information Add more memory See Memory DIMM for more information Finding the solution 105 Control panel light message continued Light status Condition of the p
4. 00 e000 167 Page sections and messages 20 00 168 General HP JetDirect information 169 USB port information 00000 eee eee 171 Network statistics 2 0 0 0 cece eee eee 172 TCP IP protocol information 000006e 173 IPX SPX protocol information 05 177 AppleTalk protocol information 00 179 Error M SS Q S 2 ees 180 Verifying your hardware 00 0c eee eee 185 TAG NING ick cee Dee bed hes Geis Nese a pete 185 The print server 0 0 eee eee 185 Verify printing when attached to acomputer 186 Verify scanning over the network 186 7 8 Contents 12 Service and support Availability 2 2 2 eee Hardware Service 2 0 cee eee Extended warranty 000 e eee eee eee Guidelines for repacking the printer Service information form 0000 e eee eee Hewlett Packard Support 0 0000 eee eee Customer Support and product repair assistance U S and Canada 020 cee eee European Customer Support Center In country region support numbers Online services 0 0 0 0 c cee eee Obtaining software utilities and electronic information Hewlett Packard direct ordering for accessories orsupplieS parre k ce eee Hewlett Packard Support Assistant compact disc Hewlett Packard service i
5. 0 c ec eee 231 European community 000 eee eee 231 Regulatory statements 20000 cee eee eee 232 Declaration of Conformity 20000 232 Canada DOC regulations 000 eee 234 Japan VCCI Class 1 regulations 234 Korean EMI statement 20000005 234 Taiwan Class Anotice 0 0 cee 234 Chinese safety statement 000 00s 235 Appendix D Media specifications Printer media specifications 200 2 eee eee 238 Supported media sizes printer 0 0005 239 Guidelines for using media 0000 eee eee 239 PAD Me a pE te sie eat wea EEEE EEEE Sea dom 239 LADEIS se eric eee een apie etme geen Seana eet 241 Transparencies 0c eee eee 241 Envelopes 0 cece eee 242 Card stock and heavy media 2005 243 Appendix E Memory DIMM Installing a DIMM memory 0 00ers 246 Testing the DIMM installation 2 2 4 248 Removing a DIMM 0 0 eee eee tee 249 Appendix F Warranty and licensing Hewlett Packard software license agreement 252 Hewlett Packard limited warranty statement 254 Limited warranty for toner cartridge life 256 Appendix G Accessories and ordering information 10 Contents Appendix H Scanner resolution and color OvervieW suasanana naaa 264 Resolution and color guidelines
6. 4E CF ERR TRAP LIST EXCEEDED The TFTP configuration file specified too many trap destination list entries using the trap destination keyword 4F TFTP REMOTE ERROR The TFTP transfer of the configuration file from the host to the print server failed with the remote host sending a TFTP ERROR packet to the print server 50 TFTP LOCAL ERROR The TFTP transfer of the configuration file from the host to the print server failed with the local print server encountering some form of inactivity timeout or excessive retransmissions situation 51 TFTP RETRIES EXCEEDED The overall retrying of the TFTP transfer of the configuration file from the host to the print server has exceeded a retry limit 52 BAD BOOTP DHCP REPLY An error was detected in the BOOTP or DHCP reply that the print server received The reply either had insufficient data in the UDP datagram to contain the minimum BOOTP DHCP header of 236 bytes an operation field that was not BOOTPREPLY 0X02 a header field that did not match the print servers hardware address or a UDP source port that was not the BOOTP DHCP server port 67 udp 53 BAD BOOTP TAG SIZE The tag size in a vendor specific field in the BOOTP reply is either 0 or greater than the remaining number of unprocessed bytes in the vendor specified area 54 BOOTP RARP IN PROGRESS The print server is currently in the process of obtaining its basic IP configuration information throu
7. Page format is different than on another printer Solution If you used an older or different printer driver printer software to create the document or the printer properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following Create documents and print them using the same printer driver printer software and printer property settings regardless of which HP LaserJet printer you use to print them Change the resolution paper size font settings and other settings See Printer properties driver for more information Graphics quality EN The graphics settings might be unsuitable for your print job Try the following Check the graphic settings such as resolution in the printer properties and adjust them as necessary See Printer properties driver for more information Try using a different printer driver software such as the printer driver for the HP LaserJet Ill Note If you use a different printer driver you will lose access to some product features Troubleshooting PostScript PS Errors 119 Improving print quality Aa Cc Aa Cc Aa Cc Aa Cc Aa Cc AABbGc AaBoCc AaBoCc AaBb c AGBbGc AaBboCc AcbECc AcBbCc Note AABoCc AaBboCc This section provides information about identifying and correcting print defects
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9. 0 eee eee 139 No preview appeared on the screen 141 Scanned image is of poor quality 142 Part of the image did not scan or text is missing 144 The text cannot be edited 00 0000 145 The scan takes too long 0 0 eee eee 146 Error messages appear on the screen 147 No copy came out of the printer or the scanner CIA NOMING eeri erst bee ee ale ea ee has 148 Copies are blank missing images or faded 149 Improving copy scan quality cee eee eee 150 Preventing problems 00 000 eee eee eee 150 Identifying and correcting copy scan defects 151 Paper handling problems 2000 000 154 Cleaning the copier scanner 00200e eee na 155 Clearing copier scanner jams 00000ee eee 156 Replacing the copier scanner separation pad 158 Removing the copier scanner 200 eee eee 159 Closing the left side panel 20000 cee eee 161 11 Troubleshooting the print server Finding the solution 00 00 cece eee eee 164 HP JetDirect 175X configuration page 165 Understanding the print server s light patterns 166 Using a print server configuration page 167 Printing a print server configuration page 167 Understanding the print server configuration page 167 Status field error messageS
10. La invent user guide eee O _ au l Deam oo m HP LaserJet 1200 Series Printer and PrinteCopy Scan Products User Guide Copyright Hewlett Packard Company 2002 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide The information contained in this document is subject to change without notice Publication number C7045 Online Edition 5 4 2009 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Trademark Credits Adobe Acrobat PostScript and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Monotype and Times New Roman are U S registered trademarks of the Monotype Corporation CompuServe is a U S trademark of CompuServe Inc Helvetica Palatino Times and Times Roman
11. Note Manual duplexing is only supported in Windows Note Manual duplexing can cause the printer to become dirty reducing print quality See Cleaning the printer for instructions if the printer becomes dirty EN Printing on both sides of the paper manual duplexing 71 Manual duplex using the output bin 1 Make sure that the straight through Q output door is closed 2 Access the printer properties See Printer properties driver for instructions On the Finishing tab click Print on Both Sides select the Flip Pages Up check box and click OK Print the document 3 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish your manual duplexing job 4 Gather the printed pages turn the printed side down and straighten the stack 5 Place the stack back in the input tray Side one should be facing down with the top edge toward the printer Replace the priority input tray Click OK on screen and wait for side two to print 72 Chapter 5 Printing tasks EN Manual duplex on heavy media or card stock For heavy media such as card stock use the straight through output path 1 Load the media and open the straight through output door 2 Access the printer properties See Printer properties driver for instructions On the Finishing tab click Print on Both Sides select the Straight Paper Path check box and N click OK Print the docume
12. Problems with feeding Ragged edges Use good quality paper Note Do not use letterhead that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature 200 C or 392 F for 0 1 second 240 Appendix D Media specifications EN EN Labels Label construction When selecting labels consider the quality of the following components e Adhesives The adhesive material should be stable at 200 C 392 F the printers maximum temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies must be able to withstand 200 C 392 F the printer s maximum temperature Guidelines for using media 241 Envelopes Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelop
13. are trademarks of Linotype AG and or its subsidiaries in the U S and other countries Microsoft MS Windows Windows Windows NT and MS DOS are U S registered trademarks of Microsoft Corporation LaserWriter is a registered trademark of Apple Computer Inc TrueType is a U S trademark of Apple Computer Inc ENERGY STAR is a U S registered service mark of the U S EPA Netscape is a U S trademark of Netscape Communications Corporation Unix is a registered trademark of The Open Group EN Contents 1 Getting to know the printer Understanding the printer s features and benefits 12 Print with excellent quality 00000 12 Save TIME alata eee ya ee Re ii in ee ee ea 12 Save Money 002 c eects 12 Create professional documents 000 12 Expand your printer 0 0 eee eee 13 Identifying the printers components 14 Printer control panel 2 2 0 0 0 0 e eee eee 15 Printer input trayS 2 2 eee 16 Printer media guides 0 eee eee 17 Printer output paths 2 0 2 eee eee 18 TONG GOOF fe ce elakis ates wed Hees ke ee 19 Choosing paper and other media 0005 20 Loading media into the input trays 000 21 Main input tray 6 eee 21 Priority input tray ve rera eee 21 Specific types of media 0 0000 e eee 21 Turning the power Off 2 2 0 0
14. Copier Scanner 32 printer 20 Paper handling printer troubleshooting 116 154 Paper jam printer clearing 128 scanner clearing 156 peer to peer 44 Pickup roller changing 131 cleaning 133 PORT CONFIG 169 PORT SELECT 169 POSTSCRIPT MODE NOT SELECTED 184 Power printer turn off 22 voltage conversions 22 PPDs Macintosh 24 selecting alternate 113 Precautions copying 33 printer paper jams 128 scanner jams 156 scanning 33 Preventing problems 150 Primary Frame Type 177 Print quality settings 79 troubleshooting 123 print server Error messages 167 light patterns 166 Troubleshooting 164 Printer components 14 19 control panel 15 default settings 23 driver 23 drivers Macintosh 24 features and benefits 12 installation 11 43 light patterns 105 loading paper media 21 online help 25 paper input options 16 paper jam 128 paper output options 18 power turn off 22 voltage conversions 22 properties driver 23 renaming 113 specifications 206 208 Printer Page Description Files see PPDs Printer properties booklet printing 76 manual duplexing 71 multiple pages per sheet 75 print quality settings 79 watermarks 74 Printing booklets 76 cancel print job 78 printing on media cards 67 envelopes 64 65 letterhead 66 transparencies 63 watermarks 74 with EconoMode save toner 80 Printing tasks multiple pages per sheet 75 N up printing 75 print booklets 76 print on both sides of paper 71 print on both sides of paper ca
15. DHCP Manager window 5 Inthe list of DHCP servers select the server that you just added select Scope and select Create 6 Select Set up the IP Address Pool In the IP Address Pool section set up the IP address range by typing the beginning IP address in the Start Address box and the ending IP address in the End Address box Also type the subnet mask for the subnet to which the IP address pool applies The starting and ending IP addresses define the end points of the address pool assigned to this scope You can also exclude ranges of IP addresses within a scope UNIX systems 55 7 Inthe Lease Duration section select Unlimited and select OK To avoid the problems that result when IP addresses change Hewlett Packard recommends that you assign infinite leases to all of your printers Be aware however that selecting an unlimited lease duration for the scope causes all of the clients in that scope to have infinite leases Note If you want clients on your network to have finite leases you can set the duration to a finite time but you should configure all of your printers as reserved clients for the scope 8 Ifyou have assigned unlimited leases skip to step 9 Otherwise select Scope and select Add Reservations to set up your printers as reserved clients For each printer perform the following steps in the Add Reserved Clients window a Type the selected IP address b Obtain the hardware MAC address from the configurati
16. For the HP JetDirect print server to obtain its configuration data over the network you must set up the BOOTP servers with the appropriate configuration files The print server uses BOOTP to obtain entries in the etc bootptab file on a BOOTP server When you turn the HP JetDirect print server on it broadcasts a BOOTP request that contains its hardware address A BOOTP server daemon searches the etc bootptab file fora matching MAC address and if successful sends the corresponding configuration data to the HP JetDirect print server as a BOOTP reply The configuration data in the etc bootptab file must be properly entered See Booiptab file entries for a description of the entries Community names passwords for your printer are not secure If you specify a community name for your printer select a name that is different from the passwords used for other systems on your network Using BOOTP 51 Bootptab file entries The following is an example of a etc bootptab file entry for an HP JetDirect print server picasso shn ht ether vm rfc1048 ha 0001E6123456 1p 192 168 45 39 sm 255 255 255 0 gw 192 168 40 1 1g 192 168 40 3 T144 hpnp picasso cfg Note that the configuration data contains tags that identify the various HP JetDirect parameters and their settings The following table describes these tags Tag Description nodename The name of the peripheral This is an entry point t
17. MAC address The frame type selection on the print server Auto Select The print server automatically senses and limits the frame type to the first one detected EN_802 3 The print server limits the frame type to IPX over IEEE 802 3 frames All others frames are counted and discarded EN_IlI The print server limits the frame type to IPX over Ethernet frames All others frames are counted and discarded EN_ 802 2 The print server limits the frame type to IPX over IEEE 802 2 with IEEE 802 3 frames All others frames are counted and discarded EN_SNAP The print server limits the frame type to IPX over SNAP with IEEE 802 3 frames All others frames are counted and discarded Understanding the print server configuration page 177 Message Description Network The first column Network specifies the network number XXXXXX associated with a protocol frame type used for communication XXXXXX between a server and the print server XXXXXX Unknown The print server is still trying to determine which XXXXXX network number to use Frame Type The second column Frame Type specifies the frame type XXXXX used with the associated network number EN_II EN_ 802 2 XXXXX EN_SNAP and EN_ 802 3 XXXXX Unless you have manually configured a specific frame type XXXXX the print server automatically determines the protocol frame type by listening to the network data being transferred over the network Disabled A specific frame type for that ne
18. Millennium and NT 4 0 38 HP LaserJet Device Configuration 39 HP LaserJet Photo Center Windows 9x 2000 Millennium and NT 4 0 40 Accessing the online help 00 cee eee eee 41 3 Getting to know the print server Understanding the print server s features and benefits 44 Using network protocols 1 2 0 0 000 e eee 44 Identifying the print server s components 45 Installing the print server 0 00 00 eee eee eee 45 Installing and configuring the network software 47 Install the software on a network 00 47 Install the printer and server 000005 47 Using the embedded web server 05 48 Prerequisites 0 00 eee eee es 48 Compatible Web Browsers 00000 ee eeue 49 Starting the embedded web server 20 00005 49 Using HP Web JetAdmin 2 000000 005 49 Additional configuration and management tools 50 Using BOOTP 0 0 cee eee eee 50 Benefits of using BOOTP 20000 eee 50 Configuring the BOOTP server 0000005 51 Bootptab file entries 0200 0c eee eee 52 Using DHCP 0 ccc tee 54 UNIX SYSTEMS oi soc ea ea eee ba whe a dd bee ede dards 54 Windows systems 000 eee eee 55 Windows NT 4 0 server 000002 eee eae 55 Windows 2000 server 0000 eee eee eeaee 57 Enablin
19. NO SQE 180 RECEIVER OFF 180 RETRY FAULTS 181 TRANSMITTER OFF 181 UNDERFLOW 181 Laser Writer driver 24 LaserJet Document Desktop accessing 36 features 36 LaserJet Toolbox 38 accessing 38 features 38 LaserJet Utility 24 Letterhead printing 66 Light patterns printer 105 Loading Copier Scanner originals 34 locking control panel 24 Macintosh printer drivers 24 printing errors 111 selecting alternate PPD 113 software for 24 troubleshooting 109 Manual duplexing 71 Manual duplexing card stock 73 Manual feed 70 Manufacturing ID 170 Media cards printing 67 Copier Scanner supported sizes and types 32 envelopes printing 64 65 letterhead printing 66 printer choosing 20 specifications 20 32 237 transparencies printing 63 Memory DIMM available 248 installation 246 removal 249 testing 248 messages Errors 180 Model number 169 modes scanning 83 viewer 83 Multiple pages per sheet printing 75 N network Error messages 180 network connections settings changes in 39 NETWORK FRAME TYPE RCVD 178 NETWORK RECONFIG MUST REBOOT 181 Network Statistics 172 NODE NAME 177 Novell NetWare Error messages 180 NOVRAM ERROR 181 N up printing 75 6 OCR feature 85 Online help printer 25 Index 271 272 Index Online help accessing 41 OUT OF BUFFERS 181 P PACKETS TRANSMITTED 172 Paper choosing 20 237 loading Copier Scanner 34 printer 21 specifications printer 238 243 supported sizes and types
20. Resolution Protocol User Specified Manual configuration via Telnet the printer s control panel HP Web JetAdmin an embedded Web server or another method Default IP The default IP address was assigned This address might not be a valid address for your network Not Configured The print server was not configured with IP parameters Make sure that TCP IP is enabled or check for an error status BOOTP Server or DHCP Server or RARP Server This message displays if BOOTP DHCP or RARP is used for TCP IP configuration This message specifies the IP address of the system that responds to the print server s request for automatic TCP IP configuration over the network Not Specified The configuration server s IP address could not be determined or was set to zero in the response packet BOOTP DHCP Server This message displays during initialization while the print server attempts to obtain its TCP IP configuration from a BOOTP or DHCP server The temporary address of 0 0 0 0 displays Not Specified The configuration server s IP address could not be determined or was set to zero in the response packet TFTP Server The IP address of the system where the TFTP configuration file is located During initialization the temporary address of 0 0 0 0 displays Not Specified A TFTP server has not been set Config File The name of the print server s configuration file The file pathname might be truncated to fi
21. The print server tries to automatically configure itself onto the network at the proper speed 10 or 100 Mbps and mode half or full duplex Manufacturing ID The manufacturing identification code for use by HP Customer Care personnel Date Manufactured The date that the HP JetDirect print server was manufactured SNMP Set Cmty Name Port 1 Specifies if an SNMP set community name has been configured on the print server An SNMP set community name is a password for write access to SNMP control functions SNMP SetRequests on the print server Not Specified An SNMP set community name has not been configured Specified An SNMP set community has been configured Heads the section for the USB printer class descriptor information supplied by the printer s manufacturer The number and asterisk 1 means that the configuration and diagnostic pages are printed on the printer attached to this print server port 1 See USB port information for more information 170 Chapter 11 Troubleshooting the print server EN USB port information Message Description Device Name The name of the attached USB printing device The manufacturer supplies this name Manufacturer The manufacturer of the attached printing device Serial Number The serial number of the attached printing device Mode The USB communication mode Bidirectional Two way printer communication Sends print data to the printer and ret
22. To make the text more legible increase the contrast darken the text Accessing the contrast feature e Quick Copies From HP LaserJet Director click Toolbox and HP LaserJet Device Configuration After HP LaserJet Device Configuration opens click on the Copy tab e If HP LaserJet Director is not running See HP LaserJet Director Windows 98 2000 Millennium NT 4 0 and Mac OS e Full featured copies Open HP LaserJet Copier See Using HP LaserJet Copier for instructions Canceling copy jobs You can use the following methods to cancel a copy job e Simultaneously pressing both buttons on the copier scanner control panel e Click Cancel in the dialog box on your computer screen e Reset the printer e For copies started in HP LaserJet Copier click Cancel Note If you cancel a job during a copy you must clear the original from the copier scanner media input tray 96 Chapter 7 Copying tasks EN EN Managing the toner cartridge This chapter provides information on the following subjects Using HP toner cartridges Storing toner cartridges Recycling toner cartridges Saving toner Redistributing toner Changing the toner cartridge 97 Using HP toner cartridges HP policy on non HP toner cartridges Hewlett Packard Company cannot recommend the use of non HP toner cartridges either new refilled or remanufactured Since they are not HP product
23. World Wide Web URL You can obtain printer drivers updated HP printer software and product and support information from the following URLs in the U S http www hp com support j1200 in Europe http Awww2 hp com You can obtain printer drivers from the following sites in Korea http www hp co kr in Taiwan http Awww hp com tw or the local driver Web site http www dds com tw America Online America Online Bertelsmann is available in the U S France Germany and U K Printer drivers updated HP printer software and support documentation to help answer your questions about which Hewlett Packard products are available Use Keyword HP to start your tour or call 1 800 827 6364 and use preferred customer 1118 to subscribe In Europe call the following numbers Austria 0222 58 58 485 France 353 1 704 90 00 Germany 0180 531 31 64 Switzerland 0848 80 10 11 United Kingdom 0800 279 1234 CompuServe Printer drivers updated HP printer software and interactive sharing of technical information with other members are available on CompuServe s HP User s forums GO HP or call 1 800 524 3388 and ask for representative 51 to subscribe CompuServe is also available in the U K France Belgium Switzerland Germany and Austria Hewlett Packard Support 195 Obtaining software utilities and electronic information You can obtain printer drivers from the following locations U S and Canada Phone 805 257 556
24. by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or d improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 254 Appendix F Warranty and licensing EN 7 EN TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN TH
25. eee eee eee 22 Understanding voltage conversions 22 Accessing the printer properties driver and help 23 Printer properties driver 0 00 c eee eee 23 Software For Macintosh Computers 24 Printer online help 0 0 00 e eee eee 25 Printing a configuration page 1 eee eee eee 26 2 Getting to know the copier scanner Understanding the copier scanner s features and benefits 28 SCAM a hic EE E a aed E E wees aes Gavan nar 28 COPY E E Pie ean dG a tie Dean De adhe 28 Identifying the copier scanner s components 29 Copier scanner control panel 0 05 30 Media input tray guides and output bin 31 Copier scanner door 0 000 c eee eee 31 Supported media sizes and types 0 005 32 Precautions for copying and scanning 33 Loading originals in the copier scanner 34 Contents 3 Getting to know the software 0000 a ee eae 35 HP LaserJet Director Windows 98 2000 Millennium NT 4 0 and Mac OS con cathe aa eae ee da hada anes 35 To turn off the HP LaserJet Director 36 HP LaserJet Document Manager Windows 98 2000 Millennium NT 4 0 and Mac OS ei maaa ia adaa ret iai a a E A a 4 36 Quick Copy settings n annann 38 HP LaserJet Copier Copy Plus 38 HP LaserJet Director Toolbox Windows 9x 2000
26. remove all of the media from the input tray and straighten the stack of new media EN Changing the pickup roller If the printer regularly mispicks no media feeds through or more than one sheet feeds through you might need to change or clean the pickup roller See Accessories and ordering information to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Unplug the power cord from the printer and allow the printer to cool 2 Open the toner door and remove the toner cartridge Find the pickup roller Release the small white tabs on either side of the pickup roller and rotate the pickup roller toward the front Continued on next page EN Changing the pickup roller 131 132 Chapter 9 Troubleshooting the printer 5 Gently pull the pickup roller up and out Position the new or cleaned part in the slot of the previous pickup roller See Cleaning the pickup roller for instructions Note Circular and rectangular pegs on each side prevent you from incorrectly positioning the pickup roller 7 Rotate the top of the new pickup roller away from you until both sides snap into place Reinstall the toner cartridge and close the toner door Plug the printer in to turn it back on EN Cleaning the pickup roller If you want to clean the pickup roller rather than replace it follow the instructions below Remove the pickup roller as descr
27. your printer or any convenient location EN Installing and configuring the network software The installation program on the printer CD ROM provides the easiest and fastest way to set up your print server along with your printer The CD ROM contains software documentation and registration for your print server as well as your printer Using this information you can perform the following tasks Quickly install the print server software e View documentation for your print server e Register your print server via the Internet For additional options see the appropriate sections in this chapter Install the software on a network The installation program on the CD ROM guides you through the basic configuration of your print server along with your printer Note If you purchased a print server separately make sure that you install the print server using the software found on the CD ROM that came with your printer Do not use the HP JetDirect CD ROM that came with your print server If you have already installed the printer using the Direct Connect option you must uninstall the printer software and run the printer software again using the Connected to the network option to ensure that all print copy and scan features function properly Install the printer and server 1 Quit all open applications 2 Insert the CD ROM into the CD ROM drive When the welcome screen displays follow the directions on the screen
28. 2000 Millennium NT 4 0 and Mac OS Access HP LaserJet Copier from the following locations e HP LaserJet Director Click Copy or Copy Plus e Program Group Windows only Click Start Programs HP LaserJet 1220 and HP LaserJet Copier e HP LaserJet Document Manager Windows or HP Workplace Mac OS Click on the Copier icon If you click the Copy Plus icon in addition to the standard copier settings you can also adjust the brightness of your copies and send the copy to another printer including a color printer Accessing HP LaserJet Copy Plus You can use HP LaserJet Copy Plus to send the scanned image to any installed Windows printer including color printers so that you can make color copies You can also access advanced features such as copying N up and including watermarks 94 Chapter 7 Copying tasks EN EN Windows 9x 2000 Millennium and NT 4 0 Access HP LaserJet Copy Plus from the following locations HP LaserJet Director Click Copy Plus Program Group Windows only Click Start Programs HP LaserJet 1220 and HP LaserJet Copier Select the want to copy to another printer option Using HP LaserJet Copier 95 Adjusting the contrast When you copy originals that have a colored background and text that does not stand out well contrast sensitive originals you might i need to adjust the contrast For example if you copy a yellow receipt with light gray print the text might not be legible
29. Add text and simple shapes Correct the image s color brightness and contrast Add filters and other special effects e Save and print images Unlike complicated full featured photo editing software HP LaserJet Photo Center provides image enhancing wizards that you can use to easily change images Accessing HP LaserJet Photo Center In the Windows system tray click Start Click Programs 1 2 3 Click HP LaserJet 1220 Series 4 Click HP LaserJet Photo Center 40 Chapter 2 Getting to know the copier scanner EN Accessing the online help To access the HP LaserJet 1200 1220 online Help use one of the following methods Windows 9x 2000 Millennium and NT 4 0 1 Inthe Windows system tray click Start 2 Click Programs 3 Click HP LaserJet 1220 Series 4 Click HP LaserJet 1220 Online Help HP LaserJet Director 1 Click Toolbox 2 Click How to use your HP LaserJet Series Printer HP LaserJet Document Manager 1 Click Help 2 Click Contents Any HP LaserJet 1220 software 1 Click Help 2 Click Contents EN Accessing the online help 41 42 Chapter 2 Getting to know the copier scanner EN Getting to know the print server This chapter provides information on the following topics Understanding the print server s features and benefits Using network protocols Identifying the print server s components Installing the print server Installing and configuring the network software Using
30. Aires Phone 54 1 787 7100 Fax 54 1 787 7213 Australia Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn VIC 3130 Phone 61 3 272 2895 Fax 61 3 898 7831 Hardware Repair Center Phone 61 3 272 8000 Extended Warranty Support Phone 61 3 272 2577 Customer Information Center Phone 61 3 272 8000 Austria Hewlett Packard GmbH Lieblgasse 1 A 1222 Vienna Phone 43 1 25000 555 Fax 43 1 25000 500 Belgium Hewlett Packard Belgium S A NV Boulevard de la Woluwe Woluwedal 100 102 B 1200 Brussels Phone 32 2 778 31 11 Fax 32 2 763 06 13 Worldwide country region sales and service offices 199 Brazil Hewlett Packard Brasil SA R Aruana 125 Tambore Barueri SP 06460 010 Phone 0xx11 829 6612 Fax Oxx11 829 0018 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway South Service Road Kirkland Qu bec H9J 2X8 Phone 1 514 697 4232 Fax 1 514 697 6941 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Phone 1 905 206 4725 Fax 1 905 206 4739 Chile Hewlett Packard de Chile Avenida Andres Bello 2777 of 1 Los Condes Santiago Chile China China Hewlett Packard Co Ltd Level 5 West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 Phone 86 10 6505 3888 x 5450 Fax 86 10 6505 1033 Hardware Repair Center and Extended Warranty Sup
31. Hardware Repair Center Phone 852 2599 7000 Extended Warranty Support Phone 852 2599 7000 Customer Information Center Phone 852 2599 7066 Hungary Hewlett Packard Magyarorszag Kft Info Park Neumann Janos u 1 H 1111 Budapest Phone 36 1 382 6666 Fax 36 1 382 6667 Hardware Repair Center Phone 36 1 343 0312 Customer Information Center Phone 36 1 343 0310 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone 91 11 647 2311 Fax 91 11 646 1117 Hardware Repair Center and Extended Warranty Support Phone 91 11 642 5073 91 11 682 6042 Israel Hewlett Packard Israel Ltd 11 Hashlosha Street Tel Aviv 67060 Phone 972 3 5 38 03 00 Fax 972 3 5 38 03 51 Customer Care Center Phone 972 0 0 52 48 48 Italy Hewlett Packard Italiana S p A V G di Vittorio 9 I 20063 Cernusco sul naviglio Milano Italy Phone 39 02 92121 Japan Hewlett Packard Japan Ltd 3 29 21 Takaido higashi Suginami ku Tokyo 168 Phone 81 3 3335 8333 Fax 81 3 3335 8338 Hardware Repair Center Phone 81 4 7355 6660 Fax 81 4 7352 1848 Kazakhstan Hewlett Packard International Trade BV Branch Office Kazakhstan 135 Ablay Khan Ave 480091 Almaty Phone 7 3272 980 824 Fax 7 33272 980 825 Worldwide country region sales and service offices 201 Korea Hewlett Packard Korea Ltd 25 12
32. Product Stewardship Program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP LaserJet copier scanner has been designed with several attributes to minimize the impact on our environment The design of this HP LaserJet copier scanner facilitates the recycling of Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the copier scanner s life 222 Appendix B Printer and copier scanner specifications EN Regulatory statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1200 Series Model Number C7046 Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 IEC 825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 1995 A1 1998 A2 1998 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC
33. United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Presales Support Phone 44 0 8705 47 47 47 Technical Support Phone 44 0 207 512 5202 United States Hewlett Packard Company 11311 Chinden Blvd Boise ID 83714 USA Phone 208 323 2551 hp FIRST fax 800 333 1917 or 208 334 4809 Authorized repair 800 243 9816 204 Chapter 12 Service and support Venezuela Hewlett Packard de Venezuela S A Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone 58 2 239 4244 Fax 58 2 239 3080 EN EN Printer specifications This chapter provides information on the following topics e Specifications FCC compliance Environmental Product Stewardship Program Material safety data sheet Regulatory statements 205 Specifications Printer specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 80 no condensation Printer unplugged from an AC outlet Temperature 0 C to 40 C 32 F to 104 F Humidity 10 80 no condensation Acoustics Noise level During printing 6 1 Bels sound power level per ISO 9296 HP LaserJet 1200 tested at 14 ppm Sound pressure level bystander position 48 dB Sound pressure level operator position 56 dB During standby and
34. When asked how the printer will be connected select Connected to the network and click Next Note If the welcome screen does not display click Start and Run Type x setup where x is the letter of your CD ROM drive and click OK If itdoes not display in Macintosh double click the CD icon in the desktop then double click HP All In One Installer EN Installing and configuring the network software 47 Note 3 When the installation is nearly complete a setup screen appears that asks if you want to print a test page Click Yes If you purchased a print server separately make sure that you install the print server software found on the CD ROM that came with your printer Reinstall the printer software to ensure that all print copy and scan features function properly If your network uses the TCP IP protocol you can use additional tools to customize the print server s configuration for your network environment Using the embedded web server Each HP JetDirect 175X print server contains an embedded web server that you can access through a compatible web browser on an intranet The embedded web server provides access to configuration and management pages for the print server and the attached printer The networking pages provide access to status and configuration information on the HP JetDirect 175X print server You can use the embedded web server to perform the following tasks e Monitor the status of the printer and the p
35. You can start the scanning process from the HP LaserJet Director Note The HP LaserJet Director is not supported for Microsoft Windows 95 If you are using Windows 95 see Acquiring an image Windows 1 Place the item into the copier scanner media input tray 2 Press the Scan button on the copier scanner or open the HP LaserJet Director by clicking the HP LaserJet Director icon located on the taskbar and clicking Scan Select a scan destination 4 Choose to scan in color by selecting the Scan in color check box The product automatically scans in black and white if you do not select this check box 5 Select whether you want to scan all pages at once or scan page by page If you choose to scan all pages at once click Scan The edits are saved and the rest of the pages are scanned automatically The entire document is sent to the destination If you send a scanned document to a file a printer or an e mail application a secondary dialog box appears and prompts you for additional information Or If you choose to scan page by page see Working with scanned items Mac OS 1 Place the item into the copier scanner media input tray 2 Press the Scan button on the copier scanner or double click the alias for the HP LaserJet Director that appears on the desktop and clicking Scan on the HP LaserJet Director The HP LaserJet Scan Control Viewer dialog box appears Select a scan destination 4 To select the color scanning option
36. and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 Product exhibits Class A operation when connected to Local Area Network LAN cables using print server accessories Boise Idaho USA July 1 2000 For Regulatory Topics ONLY Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 110 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 EN Regulatory statements 223 Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S D
37. can specify up to 9 pages per sheet of paper Accessing the multiple pages per sheet feature Windows 1 From your software application access the printer properties See Printer properties driver for instructions 2 On the Finishing tab under Pages Per Sheet specify the number of pages per sheet that you want to print 3 There is also a check box for page borders and a pull down menu to specify the order of pages printed on the sheet Accessing the multiple pages per sheet feature Mac OS 1 From the desktop select the File then Print Desktop From the General dropdown list select Layout In the Pages Per Sheet dropdown list select the number of pages per sheet to print 4 Click Save EN Printing multiple pages on a single sheet of paper N up printing 75 Printing booklets You can print booklets on letter legal executive or A4 paper 1 76 Chapter 5 Printing tasks Load the paper and make sure that the straight through output door is closed Access the printer properties See Printer properties driver for instructions On the Finishing tab Windows or the Layout screen Macintosh select Print on Both Sides and select Letter Left Binding or Letter Right Binding in the Booklet pull down menu Print the booklet After side one has been printed remove the remaining paper from the inp
38. click Scan in color The product automatically scans the selection in black and white if this option is not selected 82 Chapter 6 Scanning tasks EN 5 Select whether you want to scan all pages at once or scan page by page If you choose to scan all pages at once click Scan The edits are saved and the rest of the pages are scanned automatically The entire document is sent to the destination If you send a scanned document to a file a printer or an e mail application a secondary dialog box appears and prompts you for additional information Or If you choose to scan page by page see Working with scanned items Working with scanned items If you choose to scan page by page you can perform editing functions on each page Editing functions include lightening and darkening photo regions adding or removing regions from the page changing region types and cropping sections 1 Click Scan First Page The first page is scanned and appears in the Preview window 2 Choose a Viewer mode by clicking its corresponding button on the toolbar located in the upper right corner of the Preview window 3 Click Scan Next Page to save any edits performed on the previous page and scan the next page in the document feeder tray Repeat steps 2 and 3 for the remaining pages in the document feeder tray Or Click Send The edits are saved and the rest of the pages are scanned automatically The entire document is sent to the destination 4 I
39. custom sized paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased media jams e Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before you purchase a large quantity of media make sure that it meets the requirements specified in this user guide and in Guidelines for Paper and Other Print Media See Accessories and ordering information for more information about ordering the guidelines Always test media before you purchase a large quantity CAUTION Using media that does not meet Hewlett Packard s specifications might cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements 238 Appendi
40. for each protocol on the configuration page for more information I O Card Not Ready There is a problem with the print server or its configuration Note If the print server is not ready an error code and message appears See Error messages The HP JetDirect print server s model number for example J6035A Hardware Address The 12 digit hexadecimal network hardware MAC address of the print server that is installed in the printer or device The manufacturer assigns this address Firmware Version The firmware revision number of the print server that is currently installed in the printer The format is X NN NN where X is a letter that depends on the HP JetDirect print server model Port Select The LAN port on the print server that has been detected for use None The print server is not connected to the network RJ 45 The RJ 45 network port is connected Port Config The link configuration of the RJ 45 LAN port on the print server 10BASE T HALF 10 Mbps half duplex 10BASE T FULL 10 Mbps full duplex 100TX HALF 100 Mbps half duplex 100TX FULL 100 Mbps full duplex Unknown The print server is in an initialization state Disconnected A network connection has not been detected Check the network cables EN Understanding the print server configuration page 169 Message Auto Negotiation Description Specifies if IEEE 802 3u Autonegotiation on the 10 100TX port is enabled on or disabled off On
41. have been loaded upside down Load the original with the narrow side forward and the side to be scanned facing up See Loading originals in the copier scanner for instructions The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough See Printer media specifications for more information The toner might be out See Changing the toner cartridge for instructions The tape might not have been removed from the toner cartridge See Changing the toner cartridge for instructions Too light or dark Try adjusting the settings e HP LaserJet Copier see Using HP LaserJet Copier for more information Quick Copy settings see Using the Quick Copy feature for more information e Make sure that you have the correct resolution and color settings See Scanner resolution and color for more information You might need to change the properties settings for the associated function in HP LaserJet Director or HP Document Manager See Accessing the online help Improving copy scan quality 151 aBotCd aBotad aBbotad aBotad aBbotad AABOCC AgBoGc AaBob c AOBbCc AaBbGc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 152 Chapter 10 Troubleshooting the copier scanner Unwanted lines Make sure that the priority input tray is in place Ink glue correction fluid or an unwanted substanc
42. or Changing the pickup roller for instructions Printer curled the media See Curl or wave for more information Open the straight through output door to print straight through See Printer outout paths or Media for more information 116 Chapter 9 Troubleshooting the printer EN Paper handling problems continued Problem Solution The printed media does not exit Open or close the straight through output door to reflect the to the correct path output path that you want to use See Printer output paths for more information Print job is extremely slow The maximum speed of the printer is 15 pages per minute for letter size and 14 pages per minute for A4 size Your print job might be very complex Try the following Reduce the complexity of your document for example reduce the number of multiple graphics Inthe printer driver set Optimize for to plain paper e This may cause toner to fuse improperly if using heavy media Add printer memory See Installing a DIMM memory for instructions Narrow media or heavy media will slow printing Use normal media EN Troubleshooting PostScript PS Errors 117 Printed page is different than what appeared on screen Printed page problems Problem Solution Garbled incorrect or The parallel or USB cable might be loose or defective Try the incomplete text following Disconnect the cable and reconnect it at both ends Try printing a job that you
43. require support after your warranty has expired additional product repair services or if your country region is not listed below see Worldwide country region sales and service offices Argentina Australia Brazil Canada Chile China Czech Republic Greece Hong Kong SAR Hungary India Indonesia Israel Japan Korea Korea outside Seoul Malaysia Malaysia Penang Mexico New Zealand Philippines Poland Portugal Russia Moscow Russia St Petersburg Singapore South Africa inside RSA 5411 4778 8380 61 3 8877 8000 011 829 6612 1 800 387 3867 800 360999 86 10 6564 5959 42 2 61307310 30 0 619 6411 800 96 7729 365 0 1 382 1111 91 11 682 6035 62 21 350 3408 972 9 9 52 48 48 81 3 5346 1891 82 2 3270 0805 080 999 0700 60 3 295 2566 1 300 88 00 28 800 427 6684 64 9 356 6640 or 0800 445 543 toll free 63 2 867 3551 48 22 519 0600 351 1 301 7330 7 095 797 3520 7 812 346 7997 65 272 5300 086 000 1030 Hewlett Packard Support 193 South Africa outside RSA Taiwan Thailand Turkey Ukraine United Arab Emirates Vietnam 194 Chapter 12 Service and support 27 11 258 9301 886 02 2717 0055 66 2 661 4000 90 212 221 6969 7 380 44 490 3520 971 4 8839292 84 8 823 4530 EN EN Online services For 24 hour access to information over your modem we suggest the following services
44. scanning Did you check for missing text in selected regions Scan your document in page by page mode and make sure that missing text is in a selected region 144 Chapter 10 Troubleshooting the copier scanner EN The text cannot be edited Solution Have you specified either HP LaserJet Director or HP LaserJet Document Manager to Edit text OCR Description Text remains as a single image until the Optical Character Recognition OCR application converts the single image into text that you can edit See Editing scanned text Optical Character Recognition for more information Is the correct word processing application linked with the OCR application Your OCR application might be linked to a word processing application that does not perform this task See the HP online help for more information about linking applications Does the original have text that is tightly spaced Is the original of poor quality The OCR application might not recognize text that is tightly spaced For example if the text that the OCR application converts has missing or combined characters rn might appear as m The accuracy of the OCR application depends on the quality size and structure of the original and the quality of the scan itself Make sure that your original is of good quality Does the original have a colored background Colored backgrounds can cause images in the foreground to blend too much Try
45. sleep mode silent Electrical specifications Power requirements 110 120v 10 50 60 Hz 2 127v 60Hz NOM 220v 4 10 50 60 Hz 2 Hz 220 240v 10 50 Hz 2 Hz Power consumption During printing 285 watts average During standby and power save 7 Watts Minimum recommended circuit capacity 4 5A 115v 2 3A 230v 206 Appendix A Printer specifications EN Printer specifications continued Physical specifications Dimensions Width 415 mm 16 3 in Depth 486 mm 19 1 in Height 253 mm 10 0 in Weight cartridge installed 7 3 kg 16 1 Ib Printer capacities and ratings Print speed Main input tray capacity 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper First page out in less than 10 seconds 250 sheets of regular weight 20 Ib 75 g m paper or up to 30 envelopes Priority input tray capacity 10 sheets of regular weight 20 Ib 75 g m paper or 1 envelope Output bin capacity 125 sheets of regular weight 20 Ib 75 g m paper Minimum paper size Maximum paper size 76 x 127 mm 8 x 5 in 216 x 356 mm 8 5 x 14 in Media weight Output bin 60 to 105 g m 16 to 28 Ibs Straight through media path 60 to 163 g m 16 to 43 Ibs Base memory 8 MB of ROM and 8 MB of RAM 16 MB on HP LaserJet 1200N Upgrade memory expansion One DIMM s
46. the clothing in cold water Hot water sets toner into the fabric EN Troubleshooting the printer This chapter provides information on the following subjects Finding the solution Improving print quality Cleaning the printer Clearing printer media jams Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Note See Hewlett Packard s Web site for software and printer driver updates frequently asked questions and additional troubleshooting information See Online services for the appropriate Web address EN 103 Finding the solution You can use this section to find the solution to common printer problems For copying or scanning problems see Finding the solution Pages did not print Light patterns What light pattern is displayed on the printer control panel See Printer light patterns for more information Error messages on screen Is there a message on the screen See Error messages on the screen for more information Media handling Is media being pulled into the printer incorrectly Are there media jams See Paper handling problems for more information Pages printed but there was a problem The print quality was poor See Improving print quality for more information The printed pages do not always appear the same as on the screen print preview See Printed page is different than what appeared on screen for more information
47. the embedded web server Starting the embedded web server Using HP Web JetAdmin Additional configuration and management tools Using BOOTP Using DHCP UNIX systems Note See the HP LaserJet Getting Started Guide that came with your printer for installation instructions EN 43 Understanding the print server s features and benefits If you purchased an HP JetDirect 175X with your HP LaserJet 1200 printer you can perform the following tasks e Enhance workgroup productivity by placing your printer at a convenient location on the network while improving network printer performance e Connect your printer directly to the network e Share scan and print functions with others on the network Note You can only attach one printer to the print server Do not use a USB hub to attach more than one printer Using network protocols The HP JetDirect 175X supports the following protocols e TCP IP Transmission Control Protocol Internet Protocol e IPX SPX Internetwork Packet Exchange e AppleTalk Note IPX SPX is not supported on Novell networks You must configure the HP JetDirect print server for a direct peer to peer connection from the computer to the device rather than through a Novell server This is sometimes called IPX direct mode If you are setting up client server printing on a Microsoft Windows 95 98 NT or 2000 network you can use the installation software to configure your Windows 95 98 NT or 200
48. to Part 15 21 of the FCC rules any changes or modifications to this equipment not expressly approved by Hewlett Packard could cause interference and void the FCC authorization to operate this equipment Note Attaching this product in an FCC Level B product results in an FCC Level A Composite System as defined in the FCC rules and regulations The FCC has prepared a booklet titled Interference Handbook 1986 which might be helpful to you You can purchase this booklet stock no 004 000 004505 7 from the Superintendent of Documents US Government Printing Office Washington DC 20402 European community This equipment complies with CISPR 22 EN55022 Class A This is a Class A product In a domestic environment this product could cause radio interference in which case the user would need to apply adequate measures EN FCC compliance 231 Regulatory statements Declaration of Conformity The following Declaration of Conformity complies with ISO IEC Guide 22 and EN45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community 232 Appendix C Print server specifications EN Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 5677 USA declares that the product Product Name HP JetDirect 175X External Print Server Model Nu
49. use the resources that you might need to print Avoid memory intensive tasks such as sending a fax or running a video clip while printing Delete all temp file_name tmp files from the Temp subdirectories such as C Windows Temp Print at a lower dpi Use an alternate printer driver printer software such as software for the HP LaserJet III Note If you use a different printer driver you will lose access to some product features 108 Chapter 9 Troubleshooting the printer EN Common Macintosh Problems Symptom Possible Cause Problems in the Chooser Solution Printer driver icon does not Software not installed appear in the Chooser the correctly LaserWriter 8 driver is used for the HP LaserJet 1200 printer The LaserWriter 8 driver should be present as a part of the Mac OS Make sure that the LaserWriter driver is in the Extensions folder within the systems folder If not install the LaserWriter driver from your Mac OS CD Make sure you are using a high quality cable Make sure the printer is on the correct network Select the Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct port The HP LaserJet printer The software was not driver icon for the installed properly HP LaserJet 1220 product does not appear in the Reinstall the software Chooser The HP LaserJet scan The software was not Reinstall the software driver i
50. white photos Text Only Documents that contain mostly TWAIN driver text Mixed Color Documents that contain mostly TWAIN driver color graphics Mixed Grayscale Documents that contain mostly TWAIN driver black and white graphics Photo Documents that contain mostly Copier software color and black and white photos Text Documents that contain mostly Copier software text Draft To save toner when copying Copier software documents EN Color 267 268 Appendix H Scanner resolution and color EN EN Index A Access List host access control list 175 Accessories and ordering information 259 part numbers 259 Acquire an image 88 AppleTalk Name 179 Network number 179 Node number 179 STATUS 179 TYPE 179 Zone 179 ARP DUPLICATE IP ADDRESS 181 AUTONEGOTIATION 170 B BAD BOOTP REPLY 183 BAD BOOTP TAG SIZE 183 BAD PACKETS RCVD 172 Best quality printer setting 79 Booklets printing 76 BOOTP 174 configuring 51 BOOTP Server 51 identifying 174 BOOTP DHCP IN PROGRESS 183 BOOTP RARP IN PROGRESS 183 Bootstrap Protocol 50 Browsers supported 49 C Cancel copy job 96 print job 78 scan job 90 Cards printing 67 Carrier sheet 32 CF ERR ACCESS LIST EXCEEDED 183 FILE INCOMPLETE 182 INVALID PARAM 182 LINE TOO LONG 182 MISSING PARAM 182 TRAP LIST EXCEEDED 183 UNKNOWN KEYWORD 182 Cleaning printer 125 127 printer paper path 127 Scanner 155 client server 44 Color 267 guidelines 265 Com
51. 0 print server and then share the printer with client computers If you are setting up peer to peer printing on a Microsoft Windows 95 98 NT or 2000 network you can use the installation software to configure each client to print directly to the printer 44 Chapter 3 Getting to know the print server EN Identifying the print server s components 1 Test button 2 Network cable port 3 Power receptacle 4 USB port 5 Status indicator lights Installing the print server The HP JetDirect 175X has a single USB port and an RJ 45 network port 10Base T or 100Base T for connecting to a network The following items are included with your HP JetDirect 175X Power module Clip attached to server e USB cable EN Identifying the print server s components 45 46 Chapter 3 Getting to know the print server To install the HP JetDirect 175X hardware Use a network cable to connect the 175X to the network Use the USB cable to connect the 175X to your printer Attach the power module to the print server Plug the module s power cord into a power receptacle The 10 and 100 LED should be green indicating that there is a network connection The power status LED should begin blinking Within 15 seconds the power status LED should be solid green To print a configuration page and verify the printer connection press the Test button Use the optional clip to physically attach the print server to the back of
52. 00 page cartridge 260 Appendix G Accessories and ordering information C7115A C7115X EN Ordering information continued Item Description or use Order number Supplementary Guidelines for Paper A guide to using paper and other 5963 7863 documentation and Other Print print media with HP LaserJet Media printers Replacement Paper pickup roller Used to pick the paper from the RFO 1008CN parts paper input tray and advance it through the printer Main input tray Used to hold media for the printer RG0 1013CN Priority input tray Used to feed special media or for RGO 1014CN printing a first page Scanner input tray Used to feed documents into the RGO 1069CN scanner Scanner output bin Used to collect documents after RGO 1070CN scanning Left side panel Allows access to the I O board RAO 1179CN Copier scanner Allows access to the I O board for RAO 1183CN access panel attaching the copier scanner to the printer Separation pad for Used to keep multiple sheets from RFO 1007CN the printer feeding through the printer path Separation pad for the copier scanner Used to keep multiple sheets from feeding through the scanner path RY7 5055 000CN EN 261 Power module chart Note If two parts are listed for one country region you can use either part regardless of the output rating Country region Australia New Zealand and Argentina China Continental Europe Japan South Korea South Afri
53. 022 Class A Taiwan CNS 13438 Australia New Zealand AS NZS 3548 Russia GOST 292116 Regulations EN Specifications 229 HP JetDirect 175X print server specifications continued Physical specifications Dimensions Width 92 mm 3 6 in Height 36 mm 1 4 in Length 129 mm 5 1 in With clip attached Width 97 mm 3 8 in Height 45 mm 1 8 in Length 129 mm 5 1 in Weight 108 g 3 9 oz USB Port Female A connector complies with USB specifications Safety Compliance The HP JetDirect 175X print server complies with the following safety regulations IEC 60950 1991 A1 A2 A3 A4 EN60950 1992 A1 A2 A3 A4 A11 UL1950 CAN CSA C 22 2 No 950 NOM 019 SCFI 1994 230 Appendix C Print server specifications EN FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it could cause interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at the user s own expense Pursuant
54. 192 168 5 113 Config File export client stand uxboot jumbalaya cfg Domain Name Not Specified DNS Server 192 168 40 2 WINS Server 1192 168 40 1 Syslog Server Not Specified Idle Timeout 90 sec SLP Enabled Access List Not Specified Web JetAdmin URL Not Specified IPX SPX Status Ready Node Name NP1I123456 Primary Frame Type Auto Select Network Frame TypeRcvd Unknown EN_II2 0000C400 EN_802 231903 Unknown EN_SNAP2 Unknown EN_802 32 AppleTalk Status Ready Name HP LaserJet 1200 Series Zone Saturn Zone Type LaserWriter Type HP LaserJet 1200 Network Number 68521 Node Number 21 EN Finding the solution 165 Understanding the print server s light patterns LED light patterns LED Behavior Status Off Slow blink green Meaning The print server is not receiving power A fault occurred during the self test or operation The server might be faulty Contact HP Slow blink amber A fault occurred during the self test or operation On green The print server is on and ready Fast blink green The print server is processing the configuration page 10 or 100 link Both off 10 or 100 on green There is no network connection A network connection is established at 10 Mb s or 100 Mb s USB Off The USB is not operational On green OK On amber A hardware fault occurred for example the print server might be drawing too much power Blink
55. 23 6 Yoido dong Youngdeungpo gu Seoul 150 724 Korea Phone 82 02 2199 0114 Fax 82 2 784 7084 Hardware Repair Center Phone 82 2 3270 0700 82 2 707 2174 DeskJet 82 2 3270 0710 Hardware Extended Warranty Support Phone 82 2 3770 0365 Bench 82 2 769 0500 Onsite Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 USA Phone 1 305 267 4220 M xico Hewlett Packard de M xico S A de C V Prolongaci n Reforma No 700 Lomas de Santa Fe 01210 M xico D F Phone 01 800 22147 Outside Mexico City Phone 01 800 90529 Middle East Hewlett Packard Middle East P O Box 17295 Jebel Ali Free Zone Dubai UAE Phone 97 14 88 15 456 Fax 97 14 88 14 529 Morocco Hewlett Packard Morocco Sarl Morocco Sales 17 Boulevard Moulay Youssef Casablanca Morocco Phone 212 2 22 13 40 Fax 212 2 22 08 94 202 Chapter 12 Service and support Netherlands Hewlett Packard Nederland BV Startbaan 16 1187 XR Amstelveen The Netherlands Phone 31 0 20 547 6666 New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street P O Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support Phone 64 9 0800 733547 Customer Information Center Phone 64 9 0800 651651 Norway Hewlett Packard Norge A S Postboks 60 Sk yen Drammensvei
56. 5 Mail Hewlett Packard Co P O Box 1754 Greeley CO 80632 U S A Fax 805 257 6866 Asia Pacific countries regions For Hong Kong SAR Indonesia Philippines Malaysia or Singapore contact Fulfill Plus at 65 740 4477 For Korea call 82 2 3270 0805 or 82 2 3270 0893 Australia New Zealand and India For Australia and New Zealand call 61 2 565 6099 For India call 91 11 682 6035 Europe In the U K call 44 142 986 5511 For Ireland and outside of the U K call 44 142 986 5511 Hewlett Packard direct ordering for accessories or supplies In the U S call 1 800 538 8787 In Canada call 1 800 387 3154 196 Chapter 12 Service and support EN EN Hewlett Packard Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information about HP products To subscribe to this quarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong SAR Indonesia Malaysia and Singapore call Fulfill Plus at 65 740 4477 Hewlett Packard service information To find an HP Authorized Service Provider call 1 800 243 9816 U S or 1 800 387 3867 Canada Hewlett Packard SupportPack Call 1 800 835 4747 U S only All other locations contact your authorized dealer Or use our Web site http www hp com peripherals2 care_netlj index html HP FIRST HP FIRST fax will deliver detailed troublesho
57. 64 97 Kista Phone 46 8 444 2000 Fax 46 8 444 2666 Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Zirich Phone 41 0848 88 44 66 Fax 41 1 753 7700 41 1 735 77 00 Warranty Support 41 0848 80 11 11 Thailand Hewlett Packard Thailand Ltd 23 25 f Vibulthani Tower II 3199 Rama 4 Rd Klongtan Klongtoey Bangkok 10110 Thailand Phone 66 2 666 3900 34 Fax 66 2 666 3935 37 Hardware Repair Center Phone 66 2 661 3900 ext 6001 6002 Customer Information Center Phone 66 2 661 3900 ext 3211 3232 Taiwan Hewlett Packard Taiwan Lid 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 02 717 0055 FAX 886 02 514 0276 Hardware Repair Center call North 886 02 717 9673 Central 886 04 327 0153 South 886 080 733 733 Extended Warranty Support Contact Phone 886 02 714 8882 Worldwide country region sales and service offices 203 Turkey Hewlett Packard Company Bilgisayar Ve l m Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat 12 80220 Sisli Istanbul Phone 90 212 224 5925 Fax 90 212 224 5939 Ukraine Hewlett Packard Trading S A 14 Bekhterevskiy Pereulok Block E 04053 Kiev Phone 380 44 490 61 20 Fax 380 44 490 61 21 United Arab Emirates Hewlett Packard Middle East P O Box 17295 Jebel Ali Free Zone Dubai U A E Phone 97 14 88 15 456 Fax 97 14 88 14 529
58. 7 No copy came out of the printer or the scanner did nothing Solution Is media loaded in the input tray Description Load media in the printer See Loading media into the input trays for more information Is the original loaded correctly Make sure that the original is loaded correctly narrow side first top down in the scanner input tray and the side to be scanned or copied facing up See Loading originals in the copier scanner for more information Is the scanner correctly connected and the cable attached to the printer The scanner must be connected and the cable must be attached See the Getting Started Guide for attachment instructions See Removing the copier scanner for instructions on removing the scanner CAUTION To prevent damage unplug the printer before checking the copier scanner connection Is the wrong printer selected Have you printed a configuration page to verify that the printer recognizes the scanner In Copy Plus make sure that the HP LaserJet 1220 is selected in the Printer field as the current printer when you print To verify that the scanner is installed print a configuration page To print a configuration page press the Go button In the right middle of the page there will be a block titled Copy Settings if the copier scanner is installed correctly If this block is not there unplug the printer and plug it back in If that does not work make sure tha
59. Cd Bota Bota BoCd BoCd rrr AaBbobCc AaBboCc AaBbCc AaBbCc AaBoCc AaBoCc AaBoCc AaBhCc AaBbCc AaBoCc EN Vertical lines e Make sure that the priority input tray is in place e The photosensitive drum inside the toner cartridge has probably been scratched Install a new HP toner cartridge See Changing the toner cartridge for instructions ed background Make sure that the priority input tray is in place Decrease the print density setting through HP LaserJet Device Configuration This decreases the amount of background shading See Accessing the online help Change the media to a lighter basis weight See Printer media specifications for more information Check the printer s environment Very dry low humidity conditions can increase the amount of background shading Install a new HP toner cartridge See Changing the toner cartridge for instructions Toner smear If toner smears appear on the leading edge of the media the media guides might be dirty Wipe the media guides with a dry lint free cloth See Identifying the printer s components or Cleaning the printer for more information Check the media type and quality Try installing a new HP toner cartridge See Changing the toner cartridge for instructions The fuser temperature might be too low Check Optimize for in the Paper tab of your printer driver and make sure that it is
60. Cleaning the printer media path EN Cleaning the printer 125 126 Chapter 9 Troubleshooting the printer Cleaning the toner cartridge area You do not need to clean the toner cartridge area often However cleaning this area can improve the quality of your printed sheets WARNING Before cleaning the printer turn the printer off by unplugging the power cord and wait for the printer to cool 1 Open the toner door and remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light Cover the toner cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 2 With adry lint free cloth wipe any residue from the media path area and the toner cartridge cavity 3 Replace the toner cartridge and close the toner door 4 Plug the power cord back into the printer EN Cleaning the printer media path If you are experiencing toner specks or dots on the printouts AABbGc clean the printer media path This process uses a transparency AQBoGc to remove dust and toner from the media path Do not use bond MaBbCc or rough paper AaBbCc 1 Load atransparency in the priority input tray AGBbGc 2 Make sure that the printer is in the Ready state 3 Press and hold the Go button for 10 seconds The transparency feeds slowly through the printer Discard the transparency Note After holding
61. EHEU ET COMAICISHRAM BMH REBT SLIBKENSCEMHVET Korean EMI statement ABSA GH Ag ALA AAAS ASsece MAwaAtdZzaS AAO SLI MY AR TADAS MA re E RUA HATS AZAA HII Taiwan Class A notice Sows He we FA EE at ZED EB RS A IRF Be id OA iat PA BER PR SE AE 5 BS IB 234 Appendix C Print server specifications EN Chinese safety statement HP Pa amp 7 on 8 Se FM EHAA KMEARGRBP S ATEARBHES ABSA eT EA L i AEAT RRRA LARIEAH LAR RAP ARR 1220V 2 RH MACE SUHILA SIMA GAVE ASH aA 3 BEB ER BRAM ARRR AMAL BLFHRERMA A FERFMRRRBAMA ASHES 5 REGRET ORM aa AGLKRARG EK AREAS TRG IIB RR SERA ADARRAK FERRARA PRERRALG RAREST AR RATMREP REE HRAT FAS BAUR We RE Ls B45 KH ae BG RK A 2 FARAR HGP os Be ok eR fe HB 49S ARBAB 4 010 62623888 6101 oe sk He 100080 3 oh E E amp au Aw pati HERAA 1 A Poh Poa OR E Fe 010 65645959 2 4 HA eR RR 010 65645735 Regulatory statements 235 236 Appendix C Print server specifications EN EN Media specifications This chapter provides information on the following topics e Printer media specifications Supported media sizes printer e Guidelines for using media 237 Printer media specifications HP LaserJet printers produce excellent print quality The printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and
62. FRAMING ERRORS RCVD 172 G gateway bootptab file 53 H hardware address Booiptab file 52 identifying 169 Help online 25 accessing 41 HOST NAME 173 HP FIRST 197 HP JetDirect Error messages 180 HP JetDirect 175X 44 164 configuration page 165 Verifying your hardware 185 HP LaserJet Director turning off 36 HP LaserJet Photo Center 40 HP LaserJet Utility for Macintosh 24 l O Card STATUS 169 idle timeout current setting 175 Image add annotations 90 defects printer 120 enhancements 89 Image defects Copier Scanner black dots or streaks 152 blank pages 151 reduced image 152 too light or dark 151 unclear text 152 unwanted lines 152 vertical white stripes 151 copier scanner toner scatter outline 153 printer curl or wave 123 dropouts 120 gray background 121 light print or fade 120 loose toner 122 misformed characters 122 page skew 123 toner smear 121 toner specks 120 vertical lines 121 vertical repetitive defects 122 wrinkles or creases 123 Import images 88 EN EN Installation printer 11 43 scanner 27 INVALID GATEWAY ADDRESS 182 IP ADDRESS 182 SERVER ADDRESS 182 SUBNET MASK 182 SYSLOG ADDRESS 182 TRAP DEST ADDRESS 182 IP configuration information 174 IP address 173 Booiptab file 53 IPX SPX STATUS message 177 J Jams printer 128 scanner 156 L LAN ERROR BABBLE 180 CONTROLLER CHIP 180 EXTERNAL LOOPBACK 180 INFINITE DEFERRAL 180 INTERNAL LOOPBACK 180 LOSS OF CARRIER 181 NO LINKBEAT 181
63. General 169 IPX SPX 177 TCP IP 173 Store scanned images 87 Windows 9 x amp NT 4 0 87 subnet mask 173 bootptab file parameter 53 Support 191 America Online 195 availability 188 CompuServe 195 HP FIRST 197 HP Support Assistant CD 197 online services 195 Web 195 Supported web browsers 49 syslog server Bootptab file parameter 53 identifying 175 T TCP IP STATUS message 173 TFTP Error messages 183 Server 51 174 Toner EconoMode save toner 80 redistributing 100 Toner cartridge changing 101 managing 97 recycling 99 save toner EconoMode 99 TOTAL PACKETS RCVD 172 Transparencies printing 63 Index 273 Troubleshooting configuration page error messages 180 Copier Scanner finding the solution 138 Macintosh printing problems 109 pickup roller 131 133 print quality 123 printer 103 error messages 107 finding the solutions 104 image defects 120 light patterns 105 paper handling 116 154 paper jams 128 PS problems 114 scan copy quality 150 152 scanner paper jams 156 scanner copier 137 turning off HP LaserJet Director 36 U UNABLE TO CONNECT DHCP SERVER 184 UNICAST PACKETS RCVD 172 UNSENDABLE PACKETS 172 V Voltage conversions printer 22 W Warranty 254 toner cartridge 256 Watermarks 74 WEB JETADMIN URL 176 WINS server 175 DHCP and 54 X XMIT COLLISIONS 172 XMIT LATE COLLISIONS 172 EN copyright 2002 Hewlett Packard Company www hp com support j 1200 www hp com support j 1220
64. IS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Hewlett Packard limited warranty statement 255 Limited warranty for toner cartridge life Note The following warranty applies to the toner cartridge that came with this printer HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted The warranty covers any defects or malfunctions in a new HP toner cartridge How long does the coverage last The coverage lasts until the HP toner is depleted at which time the warranty expires How do I know when the HP toner is running out The HP toner is depleted when faded or light type appears on the printed page What will Hewlett Packard do Hewlett Packard will at its option either replace products that prove to be defective or refund the purchase price If possible please attach a printout sample illustrating what the defective toner cartridge is printing What does this warranty not cover The warranty does not cover toner cartridges that have been refilled or are emptied abused misused or tampered with in any way How do I return the faulty toner cartridge In the event that the toner cartridge proves to be defective complete the Service Information Form and attach a print sample illustrating the defect Return the form
65. Light print or fade The toner supply is low See Managing the toner cartridge for more information e The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough See Printer media specifications for more information elf the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer properties See Saving toner for more information Toner specks e The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough See Printer media specifications for more information e The printer might need to be cleaned See Cleaning the printer or Cleaning the printer media path for instructions Dropouts e A single sheet of media might be defective Try reprinting the job e The media s moisture content is uneven or the media has moist spots on its surface Try printing with new media See Printer media specifications for more information e The media lot is bad The manufacturing processes can cause some areas to reject toner Try a different type or brand of media e The toner cartridge might be defective See Managing the toner cartridge for more information If these steps do not correct the problem contact an HP authorized dealer or service representative 120 Chapter 9 Troubleshooting the printer EN Bo
66. ackard Support EN Thank you for your purchase Along with your product you receive a variety of support services from Hewlett Packard and our support partners that are designed to give you the results you need quickly and professionally Please have the model number serial number date of purchase and description of the problem ready for your Hewlett Packard Support representative The following support information is available e Customer Support and product repair assistance U S and Canada European Customer Support Center In country region support numbers Obtaining software utilities and electronic information Hewlett Packard direct ordering for accessories or supplies Hewlett Packard Support Assistant compact disc Hewlett Packard service information Hewlett Packard SupportPack HP FIRST Customer Support and product repair assistance U S and Canada During the warranty period you can call 1 208 323 2551 Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm Mountain Time free of charge However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 2 50 per minute maximum charge of 25 00 per call U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday th
67. acter Recognition OCR application reads the text and you can import the text into a word processing program for editing To change the link for your word processing program use HP LaserJet Director Note The e mail feature is not available in Windows 95 Using the OCR feature Windows 98 2000 Millennium NT 4 0 and Mac OS 1 Load the original with the narrow side forward and the side to be scanned facing up Adjust the media guides Press the Scan button on the scanner HP LaserJet Director launches unless you change the default settings or are networked 2 DO ASQ z 4 in HP LaserJet Director click OCR EN Editing scanned text Optical Character Recognition 85 5 The original is scanned and your word processing software application launches automatically The scanned image has been optically read and is now ready to edit 6 Edit your document Note If the word processing icon is not present or active either you do not have a word processing software application installed on your computer or the scanner software did not recognize the application during the installation The online help provides instructions on how to create a link to your word processing software application See Accessing the online help 86 Chapter 6 Scanning tasks EN Storing scanned text or images Note EN HP software provides direct access to your file management system which means that you can quickly store scanned im
68. address assigned to the print server This is a required entry for its operation on a TCP IP network During initialization a temporary value of 0 0 0 0 displays After two minutes a default IP address of 192 0 0 192 is assigned which might not be a valid IP address for your network Not Specified An IP address is not assigned or the value is zero Subnet Mask The IP subnet mask configured on the print server During initialization a temporary value of 0 0 0 0 displays Depending on the configuration parameters the print server might automatically assign a usable default value Not Specified A subnet mask is not configured Default Gateway EN The IP address of the gateway used when sending packets off of the local network You can only configure one default gateway During initialization a temporary value of 0 0 0 0 displays If an IP address is not provided the print server s IP address is used Not Specified A default gateway is not configured Understanding the print server configuration page 173 Message Config By Description Specifies how the print server obtained its IP configuration BOOTP Automatic configuration via a BOOTP server BOOTP TFTP Automatic configuration via a BOOTP server and TFTP configuration file DHCP Automatic configuration via a DHCP server DHCP TFTP Automatic configuration via a DHCP server and TFTP configuration file RARP Automatic configuration via the Reverse Address
69. adjusting the settings before you scan the original or enhancing the image after you scan the original See Adjusting the contrast for instructions Also see Scanner resolution and color for more information EN Finding the solution 145 The scan takes too long Solution Do you have your resolution and grayscale set too high Description If you set the resolution and grayscale too high the scan job takes longer and results in larger files To obtain good results when scanning or copying it is important that you use the correct resolution and grayscale settings for your job See Scanner resolution and color for more information Is your software set to scan in color Your system defaults to color which takes longer to scan even if you are scanning a monochrome original If you acquire an image through TWAIN you can change the settings to scan in black and white See Accessing the online help for more information Did you send a print or copy job before you tried to scan If you sent a print or copy job before you tried to scan the scan will start if the scanner is not busy However the printer and scanner share memory which means that the scan might be slower Is your computer set for bidirectional communication See the documentation that came with your computer to change the BIOS settings The recommended bidirectional setting is ECP 146 Chapter 10 Troubleshooting the copier scann
70. ages in any directory you choose You can use HP LaserJet Director or HP LaserJet Document Manager to store scanned images See HP LaserJet Director Windows 98 2000 Millennium NT 4 0 and Mac OS or HP LaserJet Document Manager Windows 98 2000 Millennium NT 4 0 and Mac OS for more information The e mail feature is not available in Windows 95 Using the Store feature Windows 98 2000 Millennium NT 4 0 and Mac OS 1 Load the original with the narrow side forward and the side to be scanned facing up Adjust the media guides Press the Scan button on the scanner HP LaserJet Director launches automatically unless you change the default settings or are networked 2 Laws RAA In HP LaserJet Director click Archive The document is scanned and the scanned image is stored on the desktop If necessary you can crop or scale the image or add annotations Select the Folders tab and drag the image to the directory of your choice listed on the left side of HP LaserJet Document Manager Storing scanned text or images 87 Acquiring an image Note If you are using Windows 95 and want to scan documents you will have to use TWAIN compliant software For all other operating systems using TWAIN compliant software is optional The product is TWAIN compliant and works with Windows and Macintosh based programs that support TWAIN compliant scanning devices While in a TWAIN enabled program you c
71. an access the scanning feature and scan an image directly into the open application To do so follow the program s instructions for acquiring an image using TWAIN For more specific information see Accessing the online help Adjusting the contrast When you scan originals that have a colored background and text that does not stand out well contrast sensitive originals you might need to adjust the contrast For example if you scan a yellow receipt with light gray print the text might not be legible To make the text more legible increase the contrast darken the text Accessing the contrast feature e Using the HP LaserJet TWAIN driver To adjust the contrast move the slider left less contrast or right more contrast e Using HP LaserJet Document Manager Select the Tools menu select Image Enhancement and select Contrast e Using the Scan Control Viewer Windows only Scan the document in page by page mode select photo regions you want to adjust click the right mouse button and adjust the contrast by selecting Lighten or Darken from the context menu 88 Chapter 6 Scanning tasks EN Enhancing the scanned image in HP Document Manager You can use HP LaserJet Document Manager to make the following enhancements to scanned images e Adjust the contrast e Enhance e Annotate e Rotate and flip e Straighten e Invert e Sharpen e Clean e Convert to grayscale e Crop Note The o
72. and toner cartridge to the place of purchase where the toner cartridge will be replaced 256 Appendix F Warranty and licensing EN EN How does State Province or Country Law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state province to province or country to country This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Limited warranty for toner cartridge life 257 258 Appendix F Warranty and licensing EN Accessories and ordering information You can increase the printer s capabilities with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet 1200 Printer and the HP LaserJet 1200 PrinteCopy Scan to ensure optimum performance Ordering information Item Description or use Order number Printer Dual in line memory Boosts the printer s abilit
73. aserJet Copier Adjusting the contrast Canceling copy jobs 91 Understanding copying features You can use the Quick Copy feature or HP LaserJet Copier to make copies You use each method for different purposes See the following sections for more information e Using the Quick Copy feature e Using HP LaserJet Copier Using the Quick Copy feature You can use the Quick Copy feature to quickly make a single copy of a document up to 30 pages even if your computer is turned off You can change the default Quick Copy settings if necessary to provide the best looking copies for the type of original that you copy the most These settings are applied to every Quick Copy job until you change them See Quick Copy settings for more information about changing the default Quick Copy settings or see Printer online help 1 Make sure that the printer is loaded with paper 2 Load the original document up to 30 pages in the scanner paper input tray with the narrow side forward and the side to be copied facing up Adjust the media guides to fit the original See Loading originals in the copier scanner for more information 3 Open or close the straight through output door to accommodate the copy job If you are copying to standard weight media use the output bin door closed If you are copying to heavy media use the straight through output path door open 4 Press the Copy button on the scanner 92 Chapte
74. at the HP JetDirect print server uses If you have a DHCP server on your network the HP JetDirect print server automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002 compliant dynamic name services as long as you have specified a Windows Internet Naming Service WINS server IP address Note If the HP JetDirect print server does not receive its IP configuration within two minutes a default IP address is automatically assigned 192 0 0 192 You are advised not to leave this address as it is but to change it to an address that fits into your network addressing scheme You can however use this address to initially access the print server and then change it to a more suitable one To use the default IP address temporarily set up your computer with an IP address in the same subnet or establish an IP route to it DHCP services must be available on the server See your system documentation or online help to install or enable DHCP services Note If the HP JetDirect print server and BOOTP DHCP server are located on different subnets the IP configuration might fail unless the routing device supports BOOTP Relay which allows the transfer of BOOTP requests between subnets UNIX systems See the bootpd man page for more information about setting up DHCP on UNIX systems On HP UX systems you might find a sample DHCP configuration file dhcptab in the etc directory Since HP UX presently does
75. ation see http www epa gov energystar Toner consumption EconoMode uses significantly less toner which might extend the life of the toner cartridge Paper use This product s manual duplex two sided printing and N up printing multiple pages printed on one page features can reduce paper usage and the resulting demands on natural resources 210 Appendix A Printer specifications EN EN Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet Printing Supplies In many countries regions this product s printing supplies such as toner cartridge drum and fuser can be returned to Hewlett Packard through the HP Printing Supplies Environmental Program This easy to use free takeback program is available in over 25 countries regions Multi lingual program information and instructions are included in every new HP Toner Cartridge and Consumables box HP Printing Supplies Environmental Program Information Since 1990 the HP LaserJet Toner Cartridge Environmental Program has collected more than 39 million used toner cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet toner cartridges go toa collection center and are shipped in bulk to our recycling partners who disassemble the toner cartridge Remaining materials are separated and conve
76. be worn See Replacing the copier scanner separation pad for instructions Scanner does not pull media from the media input tray The pickup roller might be dirty or damaged See Cleaning the copier scanner for instructions The sheet does not exit to the correct path Open or close the straight through output door to reflect the output path that you want to use See Loading originals in the copier scanner for more information Print job is extremely slow See The scan takes too long 154 Chapter 10 Troubleshooting the copier scanner EN Cleaning the copier scanner EN You might need to clean the copier scanner after scanning or copying items that have ink that smudges or that have excessive dirt or dust 1 Unplug the printer to turn the power off and wait for the scanner to cool Open the scanner door Dampen a clean cotton cloth with isopropyl alcohol pH7 or neutral pH With the damp cloth gently rub back and forth on the white platen Also use the damp cloth to gently rub the rollers WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Allow the alcohol to dry completely before you plug in the power cord 4 Spray glass cleaner on another piece of clean cotton cloth and carefully clean the glass on the image sensor WARNING Make sure that the scanner is completely dry before you plug in the printer power cord 5 Plug the pri
77. ca and India United Kingdom Singapore Ireland and Hong Kong SAR USA Canada Latin America and Taiwan Part Numbers 0950 3172 0950 3358 0950 2806 0950 3347 0950 3170 0950 3349 0950 3173 0950 3352 9100 5168 0950 3351 9100 5171 0950 3354 0950 3171 0950 3350 0950 3169 0950 3348 Input Rating 240 Vac 50 Hz 240 Vac 50 Hz 220 Vac 50 Hz 220 Vac 50 Hz 230 Vac 50 Hz 230 Vac 50 Hz 100 Vac 50 Hz 100 Vac 50 Hz 220 240 Vac 50 Hz 220 Vac 50 Hz 220 250 Vac 50 Hz 220 250 Vac 50 Hz 220 240 Vac 50 Hz 220 240 Vac 50 Hz 110 127 Vac 60 Hz 110 127 Vac 60 Hz 262 Appendix G Accessories and ordering information Output Rating 13 VDC 300 ma 13 VDC 800 ma 13 VDC 300 ma 13 VDC 800 ma 13 VDC 300 ma 13 VDC 800 ma 13 VDC 300 ma 13 VDC 800 ma 13 VDC 625 ma 13 VDC 800 ma 13 VDC 625 ma 13 VDC 800 ma 13 VDC 300 ma 13 VDC 800 ma 13 VDC 300 ma 13 VDC 800 ma EN Scanner resolution and color This chapter provides information on the following topics e Overview Resolution and color guidelines Resolution e Color EN 263 Overview If you are printing a scanned image or copying an image and the quality is not as you expected you might have selected a resolution or color setting in the copier scanner software that does not match your needs Resolution and color affect scanned and copied images in the following ways e Image clarity e Texture of grada
78. cancel a print job the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer finishes sending data The printer will return to the Ready state 78 Chapter 5 Printing tasks EN Understanding print quality settings Note EN Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type See Optimizing print quality for media types for more information You can change the settings in the printer properties to accommodate the types of jobs you are printing The following are the settings e Best Quality This prints at 1200 dpi and provides the best print quality e Faster Printing The resolution is reduced slightly so that the job can print faster This is the default setting e Custom This prints the same as the Faster Printing setting but you can change the scale patterns EconoMode Save Toner Text is printed using less toner This setting is useful when you are printing drafts You can access these settings on the Finishing tab Windows under Print Quality settings in the printer properties To view the details of each setting click Details For Macintosh select the Imaging Options screen To change the print quality settings for all future print jobs access the properties through the Start me
79. cessful see Printer light patterns for DIMM troubleshooting steps 248 Appendix E Memory DIMM EN Removing a DIMM To remove a DIMM follow the instructions below CAUTION Handling a DIMM chip memory without wearing a grounded antistatic device might damage the DIMM chip 1 Turn off the power switch 220v models only and unplug the printer 2 To open the left side panel gently pull it out 3 To unlock the cam latches press them outward A Grasp the DIMM chip on the edge gently pull straight out and remove the chip from the printer B Note Store the DIMM chip in an antistatic bag EN Removing a DIMM 249 250 Appendix E Memory DIMM EN EN Warranty and licensing This chapter provides information on the following topics e Hewlett Packard software license agreement Hewlett Packard limited warranty statement e Limited warranty for toner cartridge life 251 Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing o
80. con for the installed properly HP LaserJet 1220 product does not appear in the Chooser EN Finding the solution 109 Symptom Printer name does not appear in the Select a PostScript Printer box in the Chooser Possible Cause Solution Make sure the cables are connected correctly the printer is on and the Ready light is on Make sure the correct printer driver has been selected in the Chooser Use the LaserWriter driver for the HP LaserJet 1200 printer If the printer resides on a network with multiple zones make sure the correct zone is selected in the AppleTalk Zones box in the Chooser Verify that the LaserWriter 8 driver is installed Make sure the printer has been chosen in the Chooser by printing a self test Simultaneously press Go and Job Cancel Check the AppleTalk name of the printer displayed on the self test page Make sure AppleTalk is on The button next to Active is selected in the Chooser You may need to restart the computer to activate the change The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser 110 Chapter 9 Troubleshooting the printer Reinstall the printer software Select an alternate PPD If connected to a network try to isolate the printer and the computer from the network EN Symptom Printing Errors Possible Cause Solution A print job was not se
81. d producing hollow images the media stock might be too slick Try a different media See Printer media specifications for more information If characters are improperly formed producing a wavy effect the printer might need service Print a configuration page If the characters are improperly formed contact an HP authorized dealer or service representative See Service and support for more information 122 Chapter 9 Troubleshooting the printer EN AQBbCc AQBbCc AQBbCc AaQBbCc AQBbCc AaBoCc AaBbCc AaBbCc AaBoCc AaBbCc EN Page skew Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack See Loading media into the input trays for more information The input bin might be too full See Loading media into the input trays for more information Check the media type and quality See Printer media specifications for more information Curl or wave Check the media type and quality Both high temperature and humidity cause media to curl See Printer media specifications for more information The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray Open the straight through output door and try printing straight through See Printer output paths for more information The fuser temperature might be too high Check Optimize fo
82. d the host address lg The syslog server s IP address tag This is the address of the server where the HP JetDirect print server sends syslog messages T144 A vendor specific tag that specifies the relative path name of the TFTP configuration file You can truncate long path names The path name must be enclosed with quotes for example pathname See Using DHCP for more information about file formats Note Standard BOOTP option 18 extensions file path also allows a standard tag ef to specify the relative path name of the TFTP configuration file T150 The TFTP server s IP address tag TEST A BOOTP only tag You must specify BOOTP ONLY to ensure that other dynamic configuration methods such as DHCP are not used EN Use the following conventions for the bootptab file entries e Acolon indicates the end of a field e A backslash indicates that the entry is continued on the next line e Spaces are not allowed between the characters on a line e Names such as host names must begin with a letter and can contain only letters numbers periods for domain names only or hyphens The underscore character _ is not allowed See your system documentation or online help for more information Using BOOTP 53 Using DHCP Dynamic Host Configuration Protocol DHCP which is defined by Request for Comments RFC 2131 and 2132 is one of several auto configuration mechanisms th
83. d warranty statement DURATION OF WARRANTY One year from date of purchase 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to a new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied
84. desktop publishing or word processing application saving you the time it takes to first print and then scan a hard copy version The online help provides more information about HP LaserJet Document Manager See Accessing the online help Accessing HP LaserJet Document Manager Windows 1 2 3 4 In the Windows system tray click Start Click Programs Click HP LaserJet 1220 Series Click HP LaserJet Document Manager Accessing HP Workplace Mac OS 1 2 Display the desktop From the desktop double click the HP Workplace icon Getting to know the software 37 Quick Copy settings You can use the Quick Copy feature to make consistent and convenient copies even when your computer is turned off Once you have adjusted the settings to reflect the most common type of original that you copy you do not have to change the settings again HP LaserJet Copier Copy Plus You can use HP LaserJet Copier when you need full featured copying capabilities or when your original differs from your most frequent copy job You can also use Copy Plus when you want to print color copies or print the copies on another printer Consider HP LaserJet Copier your personal copy machine See Using HP LaserJet Copier for instructions on accessing and using HP LaserJet Copier HP LaserJet Director Toolbox Windows 9x 2000 Millennium and NT 4 0 You can use HP LaserJet Director Toolbox to perform the following tasks e Access this
85. does not send SLP packets Access List EN Specifies if a host access control list is configured on the print server A host access control list specifies the IP address of individual systems or IP network of systems that are allowed access to the print server and device Specified A host access list is configured on the print server Not Specified A host access list is not configured on the print server All systems are allowed access Understanding the print server configuration page 175 Message Description Web JetAdmin URL If HP Web JetAdmin finds the print server on the network the URL of the host system used for HP Web JetAdmin services displays The URL is limited to two lines and might be truncated Not Specified The URL of the HP Web JetAdmin host system could not be identified or is not configured 176 Chapter 11 Troubleshooting the print server EN Message Status IPX SPX protocol information Description The current IPX SPX protocol status Ready The print server is waiting for data over IPX SPX Disabled IPX SPX was manually disabled Initializing The print server is registering the node address or name An additional status message might also display Note If the print server is not ready an error code and message displays Node Name Primary Frame Type EN The print server s IPX SPX name The default name is NPIXXXXXX where XXXXXxX is the last six digits of the LAN hardware
86. e Loading originals in the copier scanner for instructions Open or close the straight through output door on the copier scanner to accommodate the copy job If you are copying to standard weight media use the output bin door closed If you are copying to heavy media use the straight through output path door open Adjust the software settings according to how you plan to use the copy or scanned page See Enhancing the scanned image in HP Document Manager and Scanner resolution and color for more information If your copier scanner frequently feeds more than one page at a time replace the copier scanner separation pad Recurring feed problems indicate that the copier separation pad is worn See Accessories and ordering information to order a new copier scanner separation pad See Paper handling problems for more information about replacing the copier scanner separation pad Use or make a carrier sheet to protect your originals 150 Chapter 10 Troubleshooting the copier scanner EN AaBbbCc AaBbCc AaBbCc AaBbCc AaBbCc Bp EN Identifying and correcting copy scan defects Vertical white stripes The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough See Printer media specifications for more information The toner might be low See Redistributing toner for instructions a pages The original might
87. e might be on the scanner sensor Try cleaning the copier scanner See Cleaning the copier scanner for instructions The photosensitive drum inside the toner cartridge has probably been scratched Install a new HP toner cartridge See Changing the toner cartridge for instructions Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the scanner sensor Try cleaning the copier scanner See Cleaning the copier scanner for instructions Unclear text Try adjusting the settings e HP LaserJet Copier see Using HP LaserJet Copier for more information Quick Copy settings see Using the Quick Copy feature for more information e Make sure that you have the correct resolution and color settings See Scanner resolution and color for more information You might need to change the properties settings for the associated function in HP LaserJet Director or HP Document Manager See Accessing the online help Reduced size The HP software settings might be set to reduce the scanned image See HP LaserJet Director Toolbox Windows 9x 2000 Millennium and NT 4 0 for more information about changing the settings in HP LaserJet Director and HP LaserJet Document Manager e See Using the Quick Copy feature for more information about changing the settings for Quick Copies e See Using HP LaserJet Copier for more information about changing the settings for HP LaserJet Copi
88. editing text OCR you must load the original with the text positioned horizontally and upside down See Editing scanned text Optical Character Recognition for more information 34 Chapter 2 Getting to know the copier scanner EN Getting to know the software HP LaserJet Director Windows 98 2000 Millennium NT 4 0 and Mac OS Note HP LaserJet Director is not available under Windows 95 HP LaserJet Director is a quick and convenient desktop tool palette that you can use to facilitate many of your routine office tasks including the following e Copying e Storing or managing scanned text and images e Scanning to e mail e Editing scanned text OCR Accessing HP LaserJet Director Windows In the Windows system tray click Start Click Programs Click HP LaserJet 1220 Series Click HP LaserJet Director a fF WO N An HP icon appears in the Windows system tray To display HP LaserJet Director on your computer screen click the HP icon Accessing HP LaserJet Director Mac OS 1 From the desktop double click the HP LaserJet Director icon EN Getting to know the software 35 Note Note Note To turn off the HP LaserJet Director Use the following steps to close the HP LaserJet Director Windows 1 Open the HP LaserJet Director 2 Click the right mouse button on the toolbar 3 Select Exit from the context menu To restart the HP LaserJet Director after turning it off click Start point to Pro
89. edures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement APS AE AUS BA 2171 o AAS WaeSsos AAMAM AAS ae AAA FHAA SE YE AMAMA ASS USLC 214 Appendix A Printer specifications EN EN Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi estaa lasersateen paasyn laitteen ulkopuolelle Laitteen turvallisuusluokka on maaritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen kayttaminen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylittavalle nakymatt6malle lasersateilylle VARNING Om apparaten anvands pa annat satt an i bruksanvisning specificerats kan anv ndaren uts ttas for osynlig laserstralning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1200 kirjoittimen sisalla ei ole kayttajan huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Tallaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n
90. en 75 dpi Black and White for text Grayscale for graphics and photos Color if the image is in color EN Resolution and color guidelines 265 Resolution Generally the ideal scanning resolution is 150 dots per inch dpi Changing the size of the image after you have scanned it affects the resolution Therefore before you set the scanner resolution determine what the final image size will be For example you might want to scan an original that is 76 x 127 mm 3 x 5 in but there is only room for a 38 x 63 5 mm 1 5 x 2 5 in image in your document Set the scanner resolution to 75 dpi Resolution Size of original Size after scanned and Recommended scanner altered resolution 38 x 63 5 mm 1 5 25 in 75 dpi 76 x 127 mm re 3 x 5 in x mm gt F 3 x 5 in 150 dpi 152 x 254 mm 6 x 10 in 300 dpi 266 Appendix H Scanner resolution and color EN Color Setting Best Color Photograph Normal Color Photograph You can set the color values when copying or scanning to the following settings Recommended use Where you set the color value High quality color and black and Scanner software white photographs or when printing on specialty photo paper High quality color and black and Scanner software white photographs Use this setting when file size is an issue or when you want the document to scan quickly Photo Only Documents that contain mostly TWAIN driver color and black and
91. en 169 N 0212 Oslo Phone 47 2273 5600 Fax 47 2273 5610 Poland Hewlett Packard Polska Al Jerozolimskie 181 02 222 Warszawa Phone 48 22 608 77 00 Fax 48 22 608 76 00 Portugal Hewlett Packard Portugal Quinta da Fonte Edifico Bartolomeu Dias Porto Salvo 2780 667 Oeiras Portugal Phone 351 21 4 82 85 00 Fax 351 21 4 41 70 02 EN Romania Hewlett Packard Romania SRL Boulevard Carol 34 36 NBC Modern 10th floor Bucharest Phone 40 1 205 33 00 Fax 40 1 250 60 95 Russia AO Hewlett Packard Business Complex Building 2 129223 Moskva Prospekt Mira VVC Phone 7 0 95 797 3500 Fax 7 0 95 797 3501 Singapore Hewlett Packard Singapore Sales Pte Ltd 450 Alexandra Road Singapore 119960 Phone 65 275 3888 Fax 65 275 6839 Hardware Repair Center and Customer Information Center Phone 65 272 5300 Extended Warranty Support Phone 65 272 5333 Slovakia Hewlett Packard Slovakia s r o Kutlikova 17 85250 Bratislava Phone 42 1 7 682 090 Fax 42 1 382 6777 South Africa Hewlett Packard South Africa 9 Eastern Service Road Eastgate Ext 3 Sandton 2148 Private Bag Wendwood 2144 Republic of South Africa Phone 27 0 11 8 06 10 00 Spain Hewlett Packard Espa ola S A Carretera de la Coru a km 16 500 E 28230 Las Rozas Madrid Phone 34 91 6311600 Fax 34 91 6311830 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 S 1
92. epartment of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement APS AR AUS BA 7171 O AAS AAFO AAWAMAAS Be AAA FHAA SE VE ASIA ASB MSLict 224 Appendix B Printer and copier scanner specifications EN EN Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi estaa lasersateen paasyn laitteen ulkopuolelle Laitteen turvallisuusluokka on maaritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen kayttaminen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylittavalle nakymatt6malle lasersateilylle VARNING Om apparaten anvands pa annat satt an i bruksan
93. er EN EN Toner scatter outline If large amounts of toner are scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media specifications for more information Turn over the stack of media in the tray Use media designed for laser printers See Printer media specifications for more information Improving copy scan quality 153 Paper handling problems Paper handling problems Problem Paper jam Solution See Clearing copier scanner jams for more information Make sure that you are scanning with media that meets specifications See Media for more information Make sure that you are scanning with media that is not wrinkled folded or damaged Make sure that the scanner is clean See Cleaning the copier scanner for instructions Usea carrier sheet See Precautions for copying and scanning for instructions Scan is skewed crooked More than one sheet feeds through the copier scanner at one time Adjust the media guides to the width of the media that you are using and try rescanning See Loading originals in the copier scanner for more information The input tray might be too full See Loading originals in the copier scanner for instructions Make sure that the original is not wrinkled folded or damaged The copier separation pad might
94. er 1 Turn off the power switch 220 v models only and unplug the printer Open and remove the left side panel Pull up on the scanner cable to disconnect it from the printer 4 Slide the copier scanner up and away from the printer Continued on next page EN Removing the copier scanner 159 5 Replace the left side panel See Closing the left side panel for instructions 6 Replace the copier scanner access panel 160 Chapter 10 Troubleshooting the copier scanner EN Closing the left side panel To close the left side panel attach it at the front of the printer first There are two hinges that hold the front of the panel in place Then swing the panel in until it clicks into place Note Make sure the left side panel is completely closed If it is not the toner door will not close completely the amber light will blink and the printer will not work EN Closing the left side panel 161 162 Chapter 10 Troubleshooting the copier scanner EN EN Troubleshooting the print server This chapter provides information on the following subjects Finding the solution Understanding the print server s light patterns Using a print server configuration page Understanding the print server configuration page Verifying your hardware 163 Finding the solution You can use this section to find the solution to common print server problem
95. er 2 Enter the IP address of the print server as the URL The print server s Home page displays 3 Click the Help link on the web page for more information If you change the IP address and other parameters the connection to the embedded web server closes To re establish a connection use the new IP address as the URL Also some computer setups may no longer work Using HP Web JetAdmin EN HP Web JetAdmin is a printer installation and management application for intranets You can obtain this software from HP Customer Care Online at http www hp com support net_printing Hewlett Packard recommends that you use HP Web JetAdmin version 6 0 or later for operation with the print server s embedded web server Starting the embedded web server 49 Additional configuration and management tools The rest of this chapter includes information about other network configurations that you can use to attach your HP LaserJet 1200 or 1220 series product to a network Using BOOTP This section describes how to configure the print server using Bootstrap Protocol BOOTP services on servers in some operating systems You use BOOTP to download network configuration data from a server to the HP JetDirect print server over the network Note On Windows NT and 2000 server systems use the Microsoft DHCP utilities to set up HP JetDirect configuration via BOOTP See Using_ DHCP for more information Benefits of using BOOTP Using BOOTP
96. er EN Error messages appear on the screen Solution Unable to activate TWAIN source Description If you are acquiring an image from another device such as a digital camera or another scanner make sure that the other device is TWAIN compliant Non TWAIN compliant devices do not work with the HP LaserJet 1220 PrinteCopy Scan software Make sure that you have connected the USB or parallel cable to the correct port on the back of your computer If you have another port try attaching the cable to the other port Make sure that you have an SPP bidirectional or ECP compliant parallel port on your computer An SPP parallel port is the minimum an ECP parallel port is strongly recommended See the documentation that came with your computer for more information about your port Some devices might not share the parallel port with the printer If you have a sound card external hard drive or network switchbox connected to the same USB or parallel port as the HP LaserJet 1220 the other device might be interfering To connect and use the HP LaserJet 1220 you must disconnect the other device or you must use two ports on the computer You might need to add another parallel interface card Hewlett Packard strongly recommends an ECP parallel interface card See the documentation that came with your computer for more information about installing an additional parallel interface card or resolving device conflicts EN Finding the solution 14
97. er entries The syslog server IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Booiptab file for the proper entries 46 INVALID SERVER ADDRESS 47 INVALID TRAP DEST ADDRESS The TFTP server IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Booiptab file for the proper entries One of the SNMP trap Trap PDU destination IP addresses specified for the print server through TFTP is an invalid IP address for specifying a single node Check your TFTP configuration file 48 CFERR FILE INCOMPLETE The TFTP configuration file contained an incomplete last line that did not end in a new line character 49 CF ERR LINE TOO LONG A line being processed in the TFTP configuration file was longer than the print server could accept 4A CF ERR UNKNOWN KEYWORD A TFTP configuration file line contained an unknown keyword 4B CFERR MISSING PARAMETER A line in the TFTP configuration file was missing a required parameter 4C CF ERR INVALID PARAMETER One of the parameters on a line in the TFTP configuration file contained an invalid value 182 Chapter 11 Troubleshooting the print server EN Error Code and Message 4D CF ERR ACCESS LIST EXCEEDED Description The TFTP configuration file specified too many access list entries using the allow keyword
98. error messages The configuration page contains several Status fields for the print server and the supported protocols One or more error codes and related error messages can be displayed in a Status field See Error messages for information about each error message EN Using a print server configuration page 167 Page sections and messages Section General HP JetDirect information Description Provides general print server status and identification information USB port information Provides the USB printer class descriptors for the device that is connected to the port Network statistics TCP IP protocol information Provides the current values for various network parameters that the print server monitors Provides the current status and parameter values for the TCP IP network protocols IPX SPX protocol information Provides the current status and parameter values for the IPX SPX network protocols AppleTalk protocol information Provides the current status and parameter values for the AppleTalk network protocols 168 Chapter 11 Troubleshooting the print server EN Message Status Model Number General HP JetDirect information Description The current state of the print server I O Card Ready The print server has successfully connected to the network and is waiting for data I O Card Initializing The print server is initializing the network protocols See the status line
99. es When selecting envelopes consider the following components Weight The weight of the envelope paper should not exceed 28 Ib 105 g m or jamming might result e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Envelopes that trap air may cause problems e Condition Make sure that the envelopes are not wrinkled nicked or otherwise damaged e Sizes From 90 x 160 mm 3 5 x 6 3 in to 178 x 254 mm 7 x 10 in Envelopes with double side seams An envelope with double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration Acceptable Unacceptable H Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer 200 C 392 F The extra flaps and strips might cause wrinkling creasing or jams 242 Appendix D Media specifications EN Envelope storage Proper storage of envelopes contributes to good print quality You should store envelopes flat If air is trapped in an envelope creating an air bubble the envelope might wrinkle during printing Card stock and heavy media You can prin
100. ever side sticks out further 3 Pull gently and steadily Note When you add new originals always remove the originals from the input tray and straighten the stack of new originals EN Clearing copier scanner jams 157 Replacing the copier scanner separation pad If your copier scanner input tray feeds more than one page at a time you might need to change the copier scanner separation pad Recurring problems indicate that the copier scanner separation pad is worn See Accessories and ordering information to order a new copier scanner separation pad 1 To open the copier scanner door press the release button 2 Grasp the separation pad and mylar sheet firmly between your thumb and index finger and pull them straight up and out Note You will feel resistance because the tabs attach the black pad holder to the copier scanner This is normal The pad holder is part of the replacement unit It is also released by your action 3 Snap the new pad holder with the separation pad and mylar attached into position 4 Close the copier scanner door 158 Chapter 10 Troubleshooting the copier scanner EN Removing the copier scanner To remove the copier scanner from the printer follow the instructions below CAUTION If you remove the copier scanner before you unplug the printer you might damage your printer and scanner You must also unplug the printer before you reinstall the copier scanner on the print
101. ext few steps Click Setup This button may read Create for first time setup Click Select PPD Find the desired PPD in the list and click Select If the desired PPD is not listed choose one of the following options Select a PPD for a printer with similar features Select a PPD from another folder Select the generic PPD by clicking Use Generic The generic PPD allows you to print but limits your access to printer features In the Setup dialog box click Select and then click OK to return to the Chooser If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup click Printer Info and then click Update Info to bring up the icon 9 Close the Chooser Renaming the Printer If you are going to rename the printer do this before selecting the printer in the Chooser If you rename the printer after selecting it in the Chooser you will have to go back into the Chooser and reselect it Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer Finding the solution 113 Troubleshooting PostScript PS Errors The following situations are PS language specific and may occur when several printer languages are being used Note To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the desired selection next to the PS Errors secti
102. f the error persists there is a problem with the print server 180 Chapter 11 Troubleshooting the print server EN Error Code and Message 0D LAN ERROR TRANSMITTER OFF Description There might be a problem with your network cabling or the print server Check the cabling and connectors on your Ethernet network If you cannot find a problem with your network cabling run the power on self test remove and re attach the power module connector on the print server If the error persists there is a problem with the print server 0E LAN ERROR LOSS OF CARRIER Check the network connections If the connections are intact run the power on self test remove and re attach the power module connector on the print server If the error persists replace the print server 10 LAN ERROR UNDERFLOW There might be a problem with your network cabling or the print server Check the cabling and connectors on your network If you cannot find a problem with your network cabling run the power on self test remove and re attach the power module connector on the print server If the error persists there is a problem with the print server 11 LAN ERROR RETRY FAULTS There is a problem with your network cabling or external network configuration Make sure that the hub or switch port is operating 12 LAN ERROR NO LINKBEAT With a 10Base T or 100Base TX port connected Link Beat is not sensed Check the network cable and make su
103. fault settings for all future print jobs Because many software applications use a different method of accessing the printer properties the following section describes the most common methods used in Windows 9x 2000 Millennium NT 4 0 and Mac OS Windows 9x 2000 Millennium and NT 4 0 e Change the settings for the current software application From within the software application click File Print and Properties Although the steps can vary between software applications this is the most common method Change the default settings for all future print jobs Click Start in the Windows system tray Settings and Printers Right click the printer icon that you want to change and click Properties Many of the features in Windows NT are also in the Document Defaults menu Accessing the printer properties driver and help 23 Software For Macintosh Computers PostScript Printer Description Files PPDs PPDs in combination with the LaserWriter 8 driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs is provided on the HP LaserJet 1200 Series CD Accessing the print driver 1 From the Apple menu select the Chooser 2 Click the LaserWriter icon 3 Click the HP LaserJet 1200 Series icon 4 Click Setup to make changes to the printer s settings Note If you use the LaserWriter 8 print driver you will lose scanner capabilities HP LaserJet Utili
104. following subjects Finding the solution Improving copy scan quality Cleaning the copier scanner Clearing copier scanner jams Replacing the copier scanner separation pad Removing the copier scanner Closing the left side panel 137 Finding the solution You can use this section to find the solution to common copier scanner problems Scanning problems The scanner did nothing No preview appeared on the screen Scanned image is of poor quality Part of the image did not scan or text is missing The text cannot be edited The scan takes too long Error messages appear on the screen Copying problems e Nocopy came out of the printer or the scanner did nothing e Copies are blank missing images or faded 138 Chapter 10 Troubleshooting the copier scanner EN The scanner did nothing Solution Is the scanner correctly connected and latched to the printer Description The scanner must be connected and the cable must be attached See the Getting Started Guide for attachment instructions See Removing the copier scanner for instructions on removing the scanner CAUTION To prevent damage unplug the printer before checking the copier scanner connection Have you printed a configuration page to verify that the printer recognizes the scanner Did you send a print or copy job before you tried to scan To verify that the scanner is installed prin
105. fyou send a scanned document to a file a printer or an e mail application a secondary dialog box appears and prompts you for additional information Scanning to e mail You can use HP LaserJet Director or HP LaserJet Document Manager to scan to e mail Note The e mail feature is not available in Windows 95 EN Scanning to e mail 83 Using the e mail feature Windows 98 2000 Millennium NT 4 0 1 Load the original with the narrow side forward and the side to be scanned facing up Adjust the media guides Press the Scan button on the scanner HP LaserJet Director launches automatically unless you change the default settings or are networked 2 DO z SN z 4 In HP LaserJet Director click E Mail The original is scanned and your computer e mail software application launches and automatically attaches the scanned image as a file Using the e mail feature Mac OS 1 Open the HP LaserJet Director by double clicking the alias for the HP LaserJet Director that appears on the desktop 2 Click the Email button on the HP LaserJet Director Choose e mail as the destination 4 Ifan e mail appears with the scanned item attached click Send Or Follow the instructions on the wizard 84 Chapter 6 Scanning tasks EN Editing scanned text Optical Character Recognition You can use the Edit feature to edit faxes letters newspaper clippings and many other documents When you edit scanned text an Optical Char
106. g or unplug it WARNING To ensure safety when working inside the printer for any reason unplug the printer Understanding voltage conversions Because of the different specifications Hewlett Packard does not offer a voltage conversion or support the voltage conversion of the U S version of the HP LaserJet family of printers for foreign use If you plan on using the equipment outside of the United States Hewlett Packard advises you to purchase the products in the country region where you will use them CAUTION Check your printer s voltage requirement before you plug it in Printers that require 110 127 volts of power will not work with 220 240 voltage outlets 22 Chapter 1 Getting to know the printer EN Accessing the printer properties driver and help Note EN This section provides information on the following topics e Printer properties driver e Printer online help Printer properties driver Printer properties control the printer You can change the default settings such as media size and type printing on both sides of the paper manual duplexing printing multiple pages on a single sheet of paper N up printing resolution and watermarks You can access the printer properties in the following ways e Through the software application that you are using to print This only changes the settings for the current software application Through the Windows operating system This changes the de
107. g or disabling DHCP 5 59 Moving to another network 200000 eee eee 60 4 Contents EN EN 4 Media Optimizing print quality for media types Printing transparencies and labels 04 Printing envelopes 0 eee Printing letterhead or preprinted forms Printing custom sized media or cardstock 5 Printing tasks Printing with manual feed 000 eee eee Printing on both sides of the paper manual duplexing Printing watermarks 00 0 00 cece ee Accessing the watermark feature Printing multiple pages on a single sheet of paper N up printing 6 6 ee ee Accessing the multiple pages per sheet feature Windows ees oers i d res EEEE EENE ERENER ER Accessing the multiple pages per sheet feature MACOS ic sse ke Oe oR ee ee A Printing booklets 0 2 00 0 cee eee eee Canceling a printjob 2 0 cee Understanding print quality settings Using EconoMode Save Toner 000 eens 6 Scanning tasks Starting a scan 6 ee Working with scanned items 0000 00 ee Scanning to e mail 2 2 ee Using the e mail feature Windows 98 2000 Millennium NT 4 0 Using the e mail feature Mac OS 24 Editing scanned text Optical Character Recognition Using the OCR feature Windows 98 2000 Millenn
108. gh BOOTP RARP 55 BOOTP DHCP IN The print server is currently in the process of obtaining its PROGRESS basic IP configuration information through BOOTP DHCP and has not detected any errors 56 DHCP NAK The print server received a negative acknowledgement message from the DHCP server in response to a configuration request EN Understanding the print server configuration page 183 Error Code and Message 57 UNABLE TO CONNECT DHCP SVR Description The print server received IP parameters from a DHCP server but communication with the DHCP server has been lost Check the status of the DHCP server If you assigned an infinite lease the print server uses the IP address of the most recent DHCP server used but operation might be degraded until a DHCP server responds 58 POSTSCRIPT MODE NOT SELECTED The printer does not support AppleTalk or AppleTalk extensions 59 INCOMPLETE F W MUST DOWNLOAD Currently downloading firmware to the print server or the download did not complete properly 5A TURN PRINTER OFF ON The firmware download is complete Turn the print server off and back on 83 DISCONNECTING FROM SERVER The server has been shut down because of a configuration change or reset request This message automatically clears after a few seconds unless the printer is offline in an error state or servicing another I O port or another network protocol 184 Chapter 11 Troubleshooting the pri
109. grams point to HP LaserJet 1220 and then click HP LaserJet Director Mac OS 1 Open the HP LaserJet Director 2 From the File menu select Quit To restart the HP LaserJet Director after turning it off double click the alias on the desktop HP LaserJet Document Manager Windows 98 2000 Millennium NT 4 0 and Mac OS HP LaserJet Document Manager is not available under Windows 95 HP LaserJet Document Manager Windows and HP WorkPlace Macintosh is a full featured desktop application for the scanning and copying capabilities of the HP LaserJet 1220 From HP LaserJet Document Manager you can perform the following tasks and more e Copy e Scan images or acquire an image from a TWAIN compliant device Store and manage scanned images and all of your documents e Send scanned images and documents to your fax you must install a fax software application on your computer 36 Chapter 2 Getting to know the copier scanner EN Note EN Send scanned images to e mail you must install an e mail software application on your computer Use Optical Character Recognition OCR to send scanned text to a word processing application where you can edit it Enhance the image Add annotations You can print electronically to HP LaserJet Document Manager from any software application You can use this feature to access any of the functions within HP LaserJet Document Manager from the documents that you create in your favorite
110. green A software fault occurred for the HP JetDirect firmware There is a valid USB device and connections but the device is not supported Make sure that the attached device is a printer Blink amber A hardware fault occurred for example a short circuit or a faulty cable 166 Chapter 11 Troubleshooting the print server EN Using a print server configuration page The information on the print server configuration page reveals the status of your network and the HP JetDirect 175X print server If you can print a configuration page your hardware is working correctly Printing a print server configuration page Press the Test button on the rear panel of the print server If you are not sure if the configuration page is in the process of printing check the power status LED If the page never appears on the printer or if it is unreadable press and hold the Test button to change the page description language PDL Then press the Test button once to request the page Repeat if necessary Understanding the print server configuration page The configuration page includes messages network statistics and status These messages include configuration information and error messages for the HP JetDirect print server You can also view the HP JetDirect configuration page over the network from a management utility such as HP Web JetAdmin or by accessing the embedded Web server on the HP JetDirect print server Status field
111. gure the IP parameters as described in this chapter Follow the instructions on the appropriate Home page to configure or modify your printer These instructions show you how to configure your printer and set up the printer for printing Note You can substitute the server domain with the TCP IP address 60 Chapter 3 Getting to know the print server EN EN Media This chapter provides information on the following topics Optimizing print quality for media types Printing transparencies and labels Printing envelopes Printing letterhead or preprinted forms Printing custom sized media or cardstock 61 Optimizing print quality for media types 62 Chapter 4 Media Media type settings control the temperature of your printer s fuser You can change the settings for the media that you are using to optimize the print quality The following are the media types that you can optimize Plain paper Bond paper Cardstock Envelope Heavy paper Labels Rough paper Thin paper Transparency You can access the optimizing feature from the Paper tab in your printer driver or from HP LaserJet Device Configuration Printing speeds are automatically reduced when printing special sized media EN Printing transparencies and labels Only use transparencies and labels that are recommended for use in laser printers such as HP transparency film and HP LaserJet labels See Printer media specifications for more informati
112. he receiving antenna Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 209 Environmental Product Stewardship Program Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize the impact on our environment This HP LaserJet product eliminates Ozone production This product generates no appreciable ozone gas O3 This HP LaserJet product design reduces Energy consumption Energy usage drops significantly while in PowerSave mode which saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program to encourage the development of energy efficient office products louie ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency For more inform
113. herefore if you provide the IP address you should also manually set all of the configuration parameters such as subnet mask default gateway and idle timeout If you change the DHCP configuration state from disabled to enabled the print server assumes that it should acquire its configuration information from a DHCP server This means that when the Telnet session is completed the TCP IP protocol for the print server is reinitialized and all of the current configuration information is deleted The print server then tries to acquire new configuration information by sending DHCP requests on the network to a DHCP server UNIX systems 59 Moving to another network When you move an HP JetDirect print server that is configured with an IP address to a new network make sure that the IP address does not conflict with the IP addresses on the new network You can change the print server s IP address to one that can be used on the new network or you can erase the current IP address and configure another IP address after you install the print server on the new network Cold reset the print server see Troubleshooting the print server for instructions If the current BOOTP server cannot be reached you might need to find a different BOOTP server and configure the printer to that server If you used BOOTP or DHCP to configure the print server edit the appropriate system files with updated settings If you manually set the IP address reconfi
114. hing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the toner cartridge into the printer and close the toner door If the print is still light install a new toner cartridge See Changing the toner cartridge for instructions 100 Chapter 8 Managing the toner cartridge EN Changing the toner cartridge Note You will feel some resistance when you open the toner door Opening the toner door conveniently lifts the toner cartridge for removal 1 Open the toner door and remove the old toner cartridge See Recycling toner cartridges or the recycling information inside the toner cartridge box CAUTION To prevent damage do not expose the toner cartridge to light Cover it with a piece of paper 2 Remove the new toner cartridge from the packaging and gently shake it from side to side to distribute the toner evenly inside the cartridge 3 Bend the tab on the right side of the cartridge to break it loose Continued on next page EN Changing the toner cartridge 101 102 Chapter 8 Managing the toner cartridge 4 Pull the tab until all the tape is removed from the cartridge Put the tab in the toner cartridge box to return for recycling 5 Insert the toner cartridge in the printer making sure that the toner cartridge is in position Close the toner door CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash
115. ibed in steps 1 through 5 of Changing the pickup roller 1 Dab a lint free cloth in isopropyl alcohol and scrub the roller WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the printer and plug in the power cord allow the alcohol to dry completely N Using a dry lint free cloth wipe the N L pickup roller to remove loosened F gt dirt Allow the pickup roller to dry completely before you reinstall it in the printer see steps 6 through 9 of Changing the pickup roller Q Note In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired EN Cleaning the pickup roller 133 Changing the printer separation pad 134 Chapter 9 Troubleshooting the printer Note Before you change the separation pad clean the pickup roller See Cleaning the pickup roller for instructions If your input tray feeds more than one page at a time you might need to change the printer separation pad Recurring feed problems indicate that the printer separation pad is worn See Accessories and ordering information to order a new printer separation pad 1 Unplug the po
116. if you adjust the contrast Does the original have a colored background Colored backgrounds might cause images in the foreground to blend too much or the background to appear in a different shade Try using HP LaserJet Copier to adjust the settings before copying or to enhance the image after it has been copied See Using HP LaserJet Copier for instructions Also see Scanner resolution and color for more information Is the original longer than 762 mm 35 in The maximum scannable length is 762 mm 35 in If the page exceeds the maximum length the copier scanner stops CAUTION Do not try to pull the original from the scanner you might damage the scanner or your original See Clearing copier scanner jams for instructions Is the original too small The minimum size supported in the HP LaserJet 1220 copier scanner is 50 8 by 90 mm 2 by 3 5 in The original might be jammed See Clearing copier scanner jams for instructions EN Finding the solution 149 Improving copy scan quality This section provides information on the following topics Preventing problems Identifying and correcting copy scan defects Preventing problems The following are a few simple steps that you can take to improve copy and scan quality Use quality originals Load the media correctly If the media is loaded incorrectly it might skew causing unclear images and problems with the OCR application Se
117. inal shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility lf you have already disposed of the printer s packing material contact a local mailing service for information on repacking the printer e Include a completed copy of the service information form See Service information form e Hewlett Packard recommends that you insure the equipment for shipment EN Guidelines for repacking the printer 189 Service information form Service information form Who is returning the equipment Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions What is being sent Model number Serial number Please attach any relevant printouts when returning equipment Do not ship accessories that are not required to complete the repair for example media trays manuals and cleaning supplies What needs to be done 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Can you make the failure reoccur 2 If the failure is intermittent how much time elapses between failures Personal Computer Modem 3 Is the unit connected to any of the following Please provide manufacturer and model numbers Network 4 Additional comments 190 Chapter 12 Service and support EN Hewlett P
118. intenance covers a one to five year period from date of the HP product purchase The HP SupportPack can provide Express Exchange or onsite service The customer must purchase HP SupportPack within 90 days of the HP product purchase Get more support information from the following HP Web site htto Awww hp com peripherals2 care_netlj index html or contact the Customer Care Service and Support group see Hewlett Packard Support for the appropriate phone numbers and information 188 Chapter 12 Service and support EN Guidelines for repacking the printer Use the following guidelines when repacking the printer e f possible include print samples and 5 to 10 sheets of paper or other media that did not print correctly e Remove and keep any DIMMs memory installed in the printer See Removing a DIMM for instructions CAUTION Static electricity can damage DIMMs When handling DIMMs either wear a grounded antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package before touching bare metal on the printer e Remove the scanner See Removing the copier scanner for instructions e Remove and keep any cables trays and optional accessories installed in the printer e Remove and keep the toner cartridge CAUTION To prevent damage to the toner cartridge store the toner cartridge in its original packing material or store it so that it is not exposed to light f possible use the orig
119. ired operation 3 Product exhibits Class A operation when connected to Local Area Network LAN cables using print server accessories Boise Idaho USA July 1 2000 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 EN Regulatory statements 213 Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing proc
120. is available from Apple s web site Finding the solution 111 Symptom Possible Cause The HP LaserJet USB This problem is caused by printer does not appear in either a software or the Macintosh Chooser hardware component after the driver is selected Solution Software troubleshooting Check that your Macintosh supports USB Verify if your Macintosh has Mac OS 8 6 or later Hardware troubleshooting Check that the printer is turned on Verify that the USB cable is properly connected Check that you are using the appropriate high speed USB cable Ensure that there are not too many USB devices drawing power from the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Check to see if there are more than two non powered USB hubs in a row on the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Note The iMac keyboard is a non powered USB hub 112 Chapter 9 Troubleshooting the printer EN Note EN Selecting an Alternate PostScript Printer Description PPD 1 2 3 Open the Chooser from the Apple menu Click the LaserWriter icon If you are on a network with multiple zones select the zone in the AppleTalk Zones box where the printer is located Click the printer name you want to use in the Select a PostScript Printer box Double clicking will immediately generate the n
121. istance see Removing a jammed page for instructions Note There might be loose toner in the printer after a media jam This toner clears up after a few sheets print 128 Chapter 9 Troubleshooting the printer EN EN ah w LA Removing a jammed page CAUTION Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric 1 Open the toner door and the straight through output door 2 Rotate the green pressure release levers downward If you can remove the media without removing the toner cartridge do so and continue with step 4 CAUTION To prevent damage to the toner cartridge do not expose it to light 3 Remove the toner cartridge and place it aside Continued on next page Clearing printer media jams 129 130 Chapter 9 Troubleshooting the printer 4 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 5 When you have removed the jammed media replace the toner cartridge and close the toner door and the straight through output door Note The pressure release levers automatically close when you close the straight through output door After clearing a media jam you might need to turn the printer off and turn it back on Note When you add new media
122. isted pair cable and RJ 45 connectors Requires a 10Base T or 100Base T network hub or concentrator that supports link beat link test pulse signals See Getting to know the print server for more information about supported networks Environmental specifications Operating environment Temperature 0 C to 55 C 32 F to 131 F Relative humidity 15 to 95 at 40 C 104 F Altitude 4 6 km Storage environment e Temperature 40 C to 70 C 6 F to 158 F Relative humidity 90 at 65 C 149 F Altitude 4 6 km 228 Appendix C Print server specifications EN HP JetDirect 175X print server specifications continued Electrical specifications Power requirements Input voltage e 175X 13vDC Power module see Power module chart Nominal output voltage 175X N A Power module 13 vDC Input current 175X 140ma 13V Power module 0 2 A depending on your particular power module Maximum output current 175X N A Power module 300 ma depending on your particular power module Frequency range e 175X DC Power module 50 60 Hz depending on your particular power module Power consumption For 175X 1 2 W For power module 1 2 W Electromagnetic immunity Statement See Declaration of Conformity Electromagnetic emissions US FCC Part 15 Class A Canada ICES 003 Japan VCCI Class 1 Europe CISPR 22 EN55
123. ium NT 4 0 and Ma OS ux cseddares and ee are de hagede eae aes Storing scanned text orimageS 200e0 ee aeee Using the Store feature Windows 98 2000 Millennium NT 4 0 and Mac OS e cig aa ee aegeddnee a d thee hae Acquiring an image cece ee ee Adjusting the contrast 0000 c eee eee Accessing the contrast feature 2 Enhancing the scanned image in HP Document Manager Accessing the image enhancement features 6 Contents Adding annotations to scanned images 90 Accessing the annotation features 90 Canceling scan jobS 00 cee nes 90 7 Copying tasks Understanding copying features 05 92 Using the Quick Copy feature 0 0 0 2 cee eee 92 Quick Copy settingS 0 0 0 eee eee 93 Using HP LaserJet Copier 20000 0c eee ae eae 94 Accessing HP LaserJet Copier 5 94 Accessing HP LaserJet Copy Plus 94 Adjusting the contrast 00000 0c eee eee 96 Accessing the contrast feature 96 Canceling copy jobS 0 00s 96 8 Managing the toner cartridge Using HP toner cartridges 0 0 cece eee 98 HP policy on non HP toner cartridges 98 Storing toner cartridges 000 cece eee eee eee 98 Toner cartridge life expectancy 0000 98 Recycling toner cartridges
124. k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser Regulatory statements 215 216 Appendix A Printer specifications EN Printer and copier scanner specifications This chapter provides information on the following topics EN FCC compliance Environmental Product Stewardship Program Regulatory statements 217 Specifications HP LaserJet 1220 Print Copy Scan specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 80 no condensation Printer unplugged from an AC outlet Temperature 0 C to 40 C 32 F to 104 F Humidity 10 80 no condensation Acoustics Noise level During Quick Copying 6 4 Bels sound power level ISO 9296 HP LaserJet 1220 tested at 14 ppm Sound pressure level bystander position 50 dB Sound press
125. know works f possible attach the cable and printer to another computer and try printing a job that you know works Try using a new IEEE 1284 compliant parallel or USB cable See Accessories and ordering information The wrong printer driver might have been selected when the software was installed Make sure that the HP LaserJet 1200 is selected in the printer properties There might be a problem with your software application Try printing from another software application Missing graphics or text or Make sure that your file does not contain blank pages blank pages The sealing tape might still be in the toner cartridge Remove the toner cartridge and pull out the sealing tape Reinstall the toner cartridge See Changing the toner cartridge for instructions To check the printer print a configuration page by pressing the Go button The graphic settings in the printer properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer properties See Printer properties driver for more information The printer driver might not work for the type of job that you are printing Try using a different printer driver software such as the printer driver for the HP LaserJet Ill Note If you use a different printer driver you will lose access to some product features 118 Chapter 9 Troubleshooting the printer EN Printed page problems continued Problem
126. lem with the printer driver Verify scanning over the network If the print server allows you to print but not scan over the network try the following solutions Change the configuration to peer to peer Use the embedded Web server s scanning features instead of the software that the printer installs on each client The USB link might be unidirectional rather than multichannel 186 Chapter 11 Troubleshooting the print server EN EN Service and support This chapter provides information on the following topics Availability Hardware service Extended warranty Guidelines for repacking the printer Service information form Hewlett Packard Support Worldwide country region sales and service offices 187 Availability Hewlett Packard provides a variety of service and support options around the world The availability of these programs varies depending upon your location Hardware service If your hardware fails during the warranty period Hewlett Packard offers the following support options e Hewlett Packard repair services Hewlett Packard will arrange to pick up the unit repair it and return it to you within 5 to 10 days depending on your location e Hewlett Packard authorized service provider You can return the unit to a local authorized service dealer Extended warranty HP SupportPack provides coverage for the HP product and all HP supplied internal components The hardware ma
127. lignment errors A large number of framing errors might indicate a cabling problem with your network Total Packets Transmitted The total number of frames packets transmitted without error Unsendable Packets The total number of frames packets that were not successfully transmitted because of errors Transmit Collisions The number of frames packets that were not transmitted because of repeated collisions Transmit Late Collisions Total number of frames packets that were not transmitted because a late collision occurred A large number might indicate a cabling problem on the network 172 Chapter 11 Troubleshooting the print server EN Message Status TCP IP protocol information Description The current TCP status Ready The print server is waiting for data over TCP IP Disabled TCP IP was manually disabled Initializing The print server is searching for the BOOTP server or trying to get the configuration file through TFTP An additional status message might also display Note If the print server is not ready an error code and message displays Host Name The host name configured on the print server The host name might be truncated Not Specified No host name was specified in a BOOTP response or TFTP configuration file NPIxxxxxx The default name is NPIxxxxxx where xxxxxx is the last six digits of the LAN hardware MAC address IP Address The Internet Protocol IP
128. lot available for an 8 16 32 or 64 MB RAM DIMM slot filled on the HP LaserJet 1200N Print resolution EN 1 200 dots per inch dpi Specifications 207 Printer specifications continued Duty cycle 10 000 single sided pages per month maximum 1 000 single sided pages per month average PCL Level 5e and 6 PostScript Level 2 Memory specifications DIMMs 100 pin 66 MHz minimum speed Port availability USB 2 0 Parallel IEEE 1284 level 2 device with an IEEE 1284 B receptacle Set host computer to ECP 208 Appendix A Printer specifications EN FCC compliance Note EN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate t
129. mber J6035A conforms to the following Product Specifications Safety EN60950 1992 A1 A2 A3 A4 All IEC 950 1991 A1 A2 A3 A4 EN60825 1 1994 IEC 825 1 1993 Class 1 GB 4943 1995 EMC EN 55022 1998 CISPR 22 1997 Class A GB 9254 1988 EN 55024 1998 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 EN61000 3 2 1995 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class A Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in a typical configurations with Hewlett Packard Co products Roseville February 28 2001 Pruk AA Mark Vigeant Product Regulations Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143 1995 EN 61000 4 2 1995 1995 EN 61000 4 3 1996 1995 EN 61000 4 4 1995 1995 EN 61000 4 5 1995 1996 EN 61000 4 6 1996 1993 EN 61000 4 8 1993 1994 EN 61000 4 11 1994 JS aa nana EN Regulatory statements 233 Canada DOC regulations This equipment complies with Canadian EMC Class A requirements Japan VCCI Class 1 regulations CORBIS SMUBRESERESAEMAGBS VCCI OB ILBD lt DIAZABMRMRECT CORE RERA TEAT E EREET TI
130. munity name 51 configuration page 170 Compatibility LaserJet III 79 Components Copier Scanner 29 31 printer 14 19 CONFIG BY 174 CONFIG FILE 174 configuration page messages Error Messages 180 Contrast adjust 88 89 contrast sensitive originals 88 contrast sensitive originals 88 Control panel printer 15 scanner 30 control panel locking 24 Copier Control Panel 38 Copier Scanner components 29 31 specifications 218 220 228 Copy Plus 38 Copying cancel copy job 96 contrast sensitive originals 88 precautions 33 Quick Copies 92 receipts 88 Crop image 89 Customer support 193 D DATE MANUFACTURED 170 Default gateway configuration page 173 see also gateway Index 269 270 Index Default settings print quality 79 printer properties driver 23 Quick Copy 93 DHCP 174 enabling or disabling 59 UNIX systems 54 using 54 Windows servers 55 DHCP NAK 183 DHCP Server identifying 174 DIMM installation 246 removal 249 DISCONNECTING FROM SERVER 184 DNS server 54 175 Document Assistant accessing 35 features 35 Domain name 175 Duplexing 71 Duplexing card stock 73 Dynamic Host Configuration Protocol 54 E EconoMode 80 Edit scanned text OCR 85 Edit text feature OCR 85 E Mail scan to 83 embedded web server 48 Envelopes printing 64 65 Error messages 180 printer light patterns 105 onscreen 107 scanner copier troubleshooting 147 F Faster printing printer setting 79 FIRMWARE REVISION 169 FRAME TYPE 178
131. n originals that are larger or smaller than the supported size See Supported media sizes and types for more information Note You must use a carrier sheet to feed small or delicate originals such as newsprint through the copier scanner without causing a jam To make a carrier sheet use a piece of paper and a transparency tape the leading edges together and load your original between the sheets Note You must feed business cards and any media that is smaller than 76 2 by 127 mm 3 by 5 in to the straight through output path You can use a carrier sheet and feed them to the straight through output bin Note To obtain good results it is important that you use the correct resolution and color settings for your job See Scanner resolution and color for more information EN Precautions for copying and scanning 33 Loading originals in the copier scanner To load originals in the copier scanner 1 Load the original with the side to be scanned facing up If you are using the straight through output path load business cards with the long side forward See Precautions for copying and scanning for more information 2 Adjust the media guides 3 Press the Scan button on the scanner or press the Copy button for a Quick Copy Note When you add new originals always remove the originals from the input tray and straighten the stack CAUTION Small originals will cause a jam if they are not loaded correctly Note If you are
132. nd one lighted button These lights produce patterns that identify your printer s status Ready light green Go button and light To print a configuration page or to continue printing while in manual feed mode press and release the Go button e Ready light Indicates that the printer is ready to print e Attention light Indicates printer media input tray is empty toner door is open toner cartridge is missing or other errors Note See Printer light patterns for a description of the light patterns EN Identifying the printer s components 15 Printer input trays Main input tray The enclosed main input tray located in front of the printer holds up to 250 sheets of 20 lb paper multiple envelopes or other media Priority input tray You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes postcards labels or transparencies You can also use the priority input tray to print the first page on different media than the rest of the document Note The printer automatically prints from the priority input tray before printing from the main input tray See Media for more information about media types 16 Chapter 1 Getting to know the printer EN EN Printer media guides Both input trays have side media guides The main input tray also has a rear media guide Media guides ensure that the media is correctly fed into the printer and that the
133. nformation Hewlett Packard SupportPack 004 HP FIRST ace aaach rds Perwaln awk EENEN Masa welt Worldwide country region sales and service offices Appendix A Printer specifications SPECiiCAaliONS sich ek dhe aie ee ce eae ame ache a FCC compliance 000 c cee Environmental Product Stewardship Program Protecting the Environment 55 Material safety datasheet 00 0 00005 Regulatory statements 200000 0 eee eee Declaration of Conformity 000000 Laser safety statement 2 00005 Canadian DOC regulations 00 05 Korean EMI statement 220000000 Laser statement for Finland Appendix B Printer and copier scanner specifications Specifications 2 6 eens FCC compliance eerca csr errn a E a Environmental Product Stewardship Program Protecting the environment 2 EN EN Regulatory statements 222000 cee eee eee 223 Declaration of Conformity 00000 223 Laser safety statement 2 0000005 224 Canadian DOC regulations 00055 224 Korean EMI statement 200000000 224 Laser statement for Finland 225 Appendix C Print server specifications Specifications ca ccida case Ree eee a Ree a de 228 FCC compliance
134. nline help provides instructions on how to use these features See Accessing the online help Accessing the image enhancement features From HP LaserJet Document Manager click Tools and click Image Enhancement EN Enhancing the scanned image in HP Document Manager 89 Adding annotations to scanned images You can use HP software to modify and annotate your scanned images You can perform any of the following tasks on your scanned image Add text Add electronic sticky notes Highlight text or graphics Rubber stamp the image for example Confidential Draw lines and arrows Add hyperlinks Note The online help provides instructions on how to use these features See Accessing the online help Accessing the annotation features From HP LaserJet Document Manager select the Tools tab and click Annotations Note To change the annotations settings click Tools and click Annotation Properties Canceling scan jobs You can use the following methods to cancel a scan job e Simultaneously press both buttons on the copier scanner control panel Click Cancel in the dialog box on the computer screen Note If you cancel a job during a scan you will need to clear the original from the copier scanner media input tray 90 Chapter 6 Scanning tasks EN EN Copying tasks This chapter provides information on the following topics e Understanding copying features Using the Quick Copy feature Using HP L
135. not provide Dynamic Domain Name Services DDNS for its DHCP implementations Hewlett Packard recommends that you set all print server lease durations to infinite This ensures that print server IP addresses remain static until dynamic name services are provided 54 Chapter 3 Getting to know the print server EN Note Note Note EN Windows systems HP JetDirect print servers support IP configuration from a Windows NT or 2000 DHCP server This section describes how to set up a pool or scope of IP addresses that the Windows server can assign or lease to any requester When configured for BOOTP DHCP operation factory default the HP JetDirect print server makes a request to the DHCP server for its IP configuration when you turn the print server on This information is provided as an overview See the information supplied with your DHCP software for specific information or for additional support To avoid problems resulting from IP addresses that change Hewlett Packard recommends that you assign IP addresses with infinite leases or reserved IP addresses to all of you printers Windows NT 4 0 server To set up a DHCP scope on a Windows NT 4 0 server perform the following steps 1 Atthe Windows NT server open the Program Manager window and double click the Network Administrator icon Double click the DHCP Manager icon Select Server and select Server Add 4 Type the server IP address and click OK to return to the
136. nt r Gg 3 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish your manual duplexing job 4 Gather the printed pages turn the printed side down and straighten the stack before placing it back in the input tray Side one should be facing down with the top edge toward the printer Click OK on screen and wait for side two to print ji a EN Printing on both sides of the paper manual duplexing 73 Printing watermarks You can use the watermark option to print text underneath in the background of an existing document For example you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document Accessing the watermark feature 1 From your software application access the printer properties See Printer properties driver for instructions 2 On the Effects tab Windows or the Watermark Overlay screen Macintosh specify the type of watermark that you want to print on your document 74 Chapter 5 Printing tasks EN Printing multiple pages on a single sheet of paper N up printing You can select the number of pages that you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed You
137. nt server EN Verifying your hardware Your print server might not work if the printer print server or connections are not functioning properly The printer You can print a printer configuration page to verify that the printer is printing correctly See Printing a configuration page for instructions See Troubleshooting the printer for more information about interpreting the printer configuration page and diagnosing and correcting printer problems The print server e Attach the printer to the HP JetDirect 175X and attach the HP JetDirect 175X to the network e Press the print server Test button to print a configuration page See Using a print server configuration page for more information e Review the page for status and error messages Verify that network and HP JetDirect settings are correct for your network See Using a print server configuration page for more information EN Verifying your hardware 185 Verify printing when attached to a computer CAUTION Hewlett Packard recommends that only network administrators troubleshoot configurations problems with the HP JetDirect print server e Use a USB cable to temporarily attach the printer to a computer locally instead of to the print server e Printa file to the printer while it is attached directly to your computer e Ifthe file does not print try a different USB cable that you know works properly e Ifthe file still does not print you might have a prob
138. nt server detected an internal loopback test error The print server might be faulty If the error persists replace the print server 03 LAN ERROR EXTERNAL LOOPBACK The print server is incorrectly connected to your network or it is defective Make sure that your print server is correctly attached to your network In addition check the cabling and connectors 07 LAN ERROR CONTROLLER CHIP Check the network connections If the connections are intact run the power on self test turn the printer off and back on If the error persists replace the print server 08 LAN ERROR INFINITE DEFERRAL There is a network congestion problem Note If the print server is not connected to the network this error cannot occur 09 LAN ERROR BABBLE OA LAN ERROR NO SQE Check the network connections If the connections are intact run the power on self test turn the printer off and back on If the error persists replace the print server Check the network connections If the connections are intact run the power on self test turn the printer off and back on If the error persists replace the print server 0C LAN ERROR RECEIVER OFF There might be a problem with your network cabling or the print server Check the cabling and connectors on your Ethernet network If you cannot find a problem with your network cabling run the power on self test remove and re attach the power module connector on the print server I
139. nt to your desired printer Another printer with the same or similar name may have received your print job Check the AppleTalk name of the printer displayed on the self test page Make sure the cables are connected correctly the printer is on and the Ready light is on You cannot use the computer while the printer is printing An encapsulated PostScript EPS file does not print with the correct fonts Background Printing has not been selected This problem occurs with some software applications LaserWriter 8 3 Turn Background Printing on in the Chooser Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer LaserWriter 8 4 and higher Turn Background Printing on by selecting File Print Desktop and Background Printing Try downloading the fonts contained in the EPS file to the printer before printing Send the file in ASCII format instead of binary encoding Your document is not printing with New York Geneva or Monaco fonts Select Options in the Page Setup dialog box to deselect substituted fonts USB Problems Unable to print from a third party USB card EN This error occurs when the software for USB printers is not installed When adding a third party USB card you might need Apple s USB Adapter Card Support software The most current version of this software
140. nter in to turn it back on Note In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired Cleaning the copier scanner 155 Clearing copier scanner jams Occasionally media becomes jammed during a scan or copy job Some of the causes include the following e The input trays are loaded improperly See Loading originals in the copier scanner for instructions e The original is too small or too large to feed correctly through the copier scanner See Supported media sizes and types for more information e The original exceeds the maximum page length See Supported media sizes and types for more information e The media does not meet Hewlett Packard specifications See Printer media specifications for more information An error message appears on your computer screen when a jam occurs Note When you add new originals always remove the originals from the input tray and straighten the stack of new originals 156 Chapter 10 Troubleshooting the copier scanner EN Clearing jams 1 Open the straight through output door and press the door release button to open the scanner door 2 Find and grasp the original from the straight through output door or copier scanner door which
141. nu in the Windows system tray To change the print quality settings only for the current software application s use access the properties through the Print Setup menu in the application you are using to print See Printer properties driver for more information Understanding print quality settings 79 Using EconoMode Save Toner An excellent way to extend the life of your toner cartridge is by using EconoMode EconoMode uses substantially less toner than normal printing The printed image is much lighter but it is adequate for printing drafts or proofs To enable EconoMode access the printer properties On the Finishing tab Windows or the Imaging Options screen Macintosh under Print Quality select EconoMode Note See Printer properties driver for instructions on enabling EconoMode for all future jobs 80 Chapter 5 Printing tasks EN Scanning tasks This chapter provides information on the following topics Starting a scan Scanning to e mail Editing scanned text Optical Character Recognition Storing scanned text or images Acquiring an image Adjusting the contrast Enhancing the scanned image in HP Document Manager Adding annotations to scanned images Canceling scan jobs Note To obtain good results itis important that you use the correct resolution and color settings to scan your job See Scanner resolution and color for more information EN 81 Starting a scan
142. nvelope 125 sheets of regular weight 20 Ib 75 g m paper Minimum paper size 76 x 127 mm 8 x 5 in Maximum paper size 216 x 356 mm 8 5 x 14 in Media weights Output bin 60 to 105 g m 16 to 28 Ibs Straight through media path 60 to 163 g m 16 to 43 Ibs Base memory 8 MB of ROM and 8 MB of RAM Upgrade memory expansion One DIMM slot available for an 8 16 32 or 64 MB RAM DIMM Resolution EN 1 200 dots per inch dpi Specifications 219 HP LaserJet 1220 Print Copy Scan specifications continued Duty cycle 10 000 single sided pages per month maximum 1 000 single sided pages per month average Memory specifications DIMMs 100 pin 66 MHz minimum speed Port availability USB 2 0 Parallel IEEE 1284 level 2 device with an IEEE 1284 B receptacle Set host computer to ECP Copier scanner capacities and ratings Speed Up to 12 pages per minute depending on color and resolution Input bin capacity Thirty sheets of regular weight 20 Ib 75 g m paper Minimum paper size 50 8 x 90 mm 2 x 3 5 in for straight through path 105 x 148 mm 4 13 x 5 8 in to output bin Maximum paper size 216 x 762 mm 8 5 x 35 in Media weight Output bin 44 to 105 g m 12 to 28 Ibs Straight through media path 44 to 157 5 g m 12 to 42 lbs Resolution 600 dots per inch optical resolution Duty cycle 2 000 page
143. o a list of parameters for a specific peripheral This must be the first tag in an entry In the example the nodename S picasso hn The host name tag This tag does not take a value but it causes the BOOTP daemon to download the host name to the HP JetDirect print server The host name is printed on the HP JetDirect configuration page or a network application returns the host name on an SNMP sysName request ht The hardware type tag For the HP JetDirect print server set this tag to ether for Ethernet or token for Token Ring This tag must precede the ha tag vm The BOOTP report format tag required Set this tag to r c1048 ha The hardware address tag The hardware MAC address is the HP JetDirect print server s link level or station address You can find this address on the HP JetDirect configuration page as the Hardware Address On HP JetDirect external print servers this address is also printed on a label attached to the print server 52 Chapter 3 Getting to know the print server EN Tag ip Description The IP address tag required This is the HP JetDirect print server s IP address The gateway IP address tag This is the IP address of the default gateway router that the HP JetDirect print server uses to communicate with other subnets sm The subnet mask tag The HP JetDirect print server uses the subnet mask to identify the portions of an IP address that specify the network and subnetwork number an
144. o be printed facing up Note If the envelope has a flap on the short edge feed that edge into the printer first 4 Adjust the media guides to the length and width of the envelope Set Optimize for to Envelope and print the envelope EN i 2 o EN zE eS Mi Da Printing multiple envelopes Only use envelopes that are recommended for laser printers See Printer media specifications for more information Note Use the priority input tray for printing one envelope Use the main input tray for printing multiple envelopes 1 To prevent the envelopes from curling as they print open the straight through output door 2 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes 3 Place the envelopes with the stamp end forward and the side to be printed facing up Note If the envelopes have a flap on the short edge feed that edge into the printer first 4 Adjust the media guides to the length and width of the envelopes Set Optimize for to Envelope and print the envelope 5 Replace the priority input tray Printing envelopes 65 Printing letterhead or preprinted forms To print letterhead or preprinted forms 1 Load the paper with the top forward and the side to be printed facing up Adjust the media guides to fit the width of the paper 2 Print the document Note To print a single page cover letter on letterhead followed by a mul
145. o prevent damage unplug the printer before checking the copier scanner connection Is the wrong printer selected Make sure that the HP LaserJet 1200 is selected as the current printer when you print EN Finding the solution 141 Scanned image is of poor quality Solution Description Is the original a second Reprinted photographs such as those in newspapers or generation photo or picture magazines are printed using tiny dots of ink that make an interpretation of the original photograph which dramatically decreases the quality Often the ink dots form unwanted patterns that when scanned and reprinted or displayed can be detected If the following suggestions do not solve your problem you might need to use a better quality version of the original To eliminate the patterns try reducing the size of the scanned image See Enhancing the scanned image in HP Document Manager for more information Print the scanned image to see if the quality is better Make sure that your resolution and color settings are correct for the type of scan job that you are performing See Scanner resolution and color for more information Is the image quality better The image displayed on the screen is not always an accurate when printed representation of the quality of the scan Try adjusting the settings on your computer monitor to display more colors or levels of gray Typically you make this adjustment by selecting Dis
146. ocument Manager e Enhance scanned photos with HP LaserJet Photo Center Copy You can make Quick Copies when copying your most frequently used type of original You can use HP LaserJet Copy software to customize and make multiple copies e Simple and convenient Quick Copy Load the original and press a single button e Powerful copier software Copy Plus Make multiple copies Enable collation Reduce or enlarge Adjust the contrast Set the copy quality Make color copies by sending them to a color printer 28 Chapter 2 Getting to know the copier scanner EN Identifying the copier scanner s components Media input tray guides Copier scanner door Straight through media path door Door release button Long media extensions Output bin Copier scanner control panel Media input tray ONDON Note See Removing the copier scanner for more information about removing the copier scanner from the printer EN Identifying the copier scanner s components 29 Copier scanner control panel The copier scanner control panel is comprised of two buttons Copy To perform Quick Copies even if your computer is powered off press the Copy button e Scan To launch HP LaserJet Director press the Scan button If HP LaserJet Director is configured correctly you can perform the following tasks Scan to e mail e Store documents electronically e Edit text Optical Character Recognition e Make multiple and cu
147. on CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels To print transparencies or labels 1 Open the straight through output door 2 Load a single page in the priority input tray or load multiple pages in the main input tray Make sure that the top of the media is forward and the side to be printed rough side is facing up Adjust the media guides 4 Access the optimizing feature from the Paper tab in your printer driver or from HP LasetJet Device Configuration Then select Optimize for and choose transparency or labels in the drop down box 5 Print the document Remove the media from the back of the printer as it prints to prevent it from sticking together and place the printed pages on a flat surface EN Printing transparencies and labels 63 Printing envelopes J 64 Chapter 4 Media by Printing one envelope Only use envelopes that are recommended for laser printers See Printer media specifications for more information Note Use the priority input tray for printing one envelope Use the main input tray for printing multiple envelopes 1 To prevent the envelopes from curling as they print open the straight through output door 2 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes 3 Place the envelope with the stamp end forward and the side t
148. on You can also access this from the Print PS Errors check box in the HP LaserJet Device Configuration PS Errors Symptom Possible Cause The job prints in Courier the The requested typeface is not printer s default typeface downloaded A personality instead of the typeface you switch may have been requested performed to print a PCL job just before the PS printing job was received Solution Download the desired font and send the print job again Verify the type and location of the font Download to printer if applicable Check with the software documentation A legal page prints with Print job too complex clipped margins A PS error page prints Print job may not be PS 114 Chapter 9 Troubleshooting the printer You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory Make sure the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer EN PS Errors continued Symptom Specific Errors Possible Cause Solution Limit Check Error Print job too complex You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory VM Error Font Error Select unlimited downloadable fonts from printer driver Range Check Font Error Select unlimited downloadable fonts from printer driver EN Troubleshooting PostScrip
149. on page and type the address in the Unique Identifier box Type the client name any name is acceptable To add the reserved client select Add To delete a reservation in the DHCP Manager window select Scope and select Active Leases In the Active Leases window select the reservation that you want to delete and select Delete 9 To return to the DHCP Manager window select Close 10 If you are not planning to use Windows Internet Naming Service WINS skip to step 11 Otherwise perform the following steps to configuring your DHCP server a From the DHCP Manager window select DHCP Options and select one of the following Scope If you only want Name Services for the selected scope Global If you want Name Services for all scopes b Add the server to the Active Options list From the DHCP Options window select WINS NBNS Servers 044 from the Unused Options list Select Add and select OK c Awarning might appear requesting that you set the node type You do this in step 10d 56 Chapter 3 Getting to know the print server EN d To provide the WINS server s IP address perform the following steps e Select Value and Edit Array f From the IP Address Array Editor select Remove to delete any undesired addresses previously set Type the WINS server s IP address and select Add g Once the address appears in the list of IP addresses select OK This returns you to the DHCP Options window If the address that y
150. oting information about common software and troubleshooting tips for your HP product You can call from any touch tone phone and request up to three documents per call These documents will be sent to the fax of your choice Australia 61 0 3 9272 2627 Austria 0660 8128 Belgium Dutch 0800 1 1906 Belgium French 0800 1 7043 Canada 1 800 333 1917 China 86 0 10 6505 5280 Denmark 800 10453 English outside of U K 31 20 681 5792 Finland 800 13134 Hewlett Packard Support 197 France 0800 905900 Germany 0130 810061 Hong Kong SAR 852 2506 2422 Hungary 36 1 252 4647 India 91 0 11 682 6031 Indonesia 62 0 21 352 2044 Italy 1678 59020 Korea 82 0 02 769 0543 Malaysia 60 0 3 298 2478 Netherlands 0800 0222420 New Zealand 64 0 09 356 6642 Norway 800 11319 Portugal 05 05 313342 Philippines 65 275 7251 Singapore 65 275 7251 Spain 900 993123 Sweden 020 79 5743 Switzerland German 0800 551527 Switzerland French 0800 551526 Taiwan 886 2 719 5589 Thailand 66 0 2 661 3511 United Kingdom 0800 96027 1 198 Chapter 12 Service and support EN Worldwide country region sales and service offices EN Before calling a Hewlett Packard Sales and Service office make sure that you contact the appropriate Customer Support Center number listed in Hewlett Packard Support Do not return products to the following offices Argentina Hewlett Packard Argentina S A Montafeses 2140 50 60 1428 Buenos
151. ou just added appears in the list of IP addresses near the bottom of the window return to step 10d Otherwise repeat step 10c h Inthe DHCP Options window select WINS NBT Node Type 046 from the Unused Options list Select Add to add the node type to the Active Options list In the Byte box type 0x4 to indicate a mixed node and select OK 11 To return to Program Manager click Close Windows 2000 server To set up a DHCP scope on a Windows 2000 server perform the following steps 1 To run the Windows 2000 DHCP manager utility click Start Settings and Control Panel Open the Administrative Tools folder and run the DHCP utility In the DHCP window find and select your Windows 2000 server in the DHCP tree If your server is not listed in the tree select DHCP and click the Action menu to add the server After selecting your server in the DHCP tree click the Action menu and select New Scope This runs the Add New Scope Wizard In the Add New Scope Wizard click Next Enter a name and description for this scope and click Next Type the range of IP addresses for this scope beginning IP address and ending IP address Also type the subnet mask and click Next Note If you are using subnetting the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device EN UNIX systems 57 7 If applicable type the range of IP addresses within the scope that yo
152. play found in the Control Panel See the documentation that came with your computer Try adjusting the resolution and color settings in the scanner software See Scanner resolution and color for more information Is the image skewed The original might have been loaded incorrectly It is important crooked to use the media guides when you load the originals See Loading originals in the copier scanner for more information Does the scanned image See Improving copy scan quality for more information have unwanted blots lines vertical white stripes or any other defect Is the scanner dirty If the scanner is dirty the image produced will not have optimum clarity See Cleaning the copier scanner for instructions 142 Chapter 10 Troubleshooting the copier scanner EN Solution Description Do graphics appear different The graphics settings might not be suitable for the type of from the original scan job that you are performing Try changing the graphics settings Access these settings through the printer properties driver See Printer properties driver for more information EN Finding the solution 143 Part of the image did not scan or text is missing Solution Was the original loaded correctly Description Make sure that you loaded the original correctly See Loading originals in the copier scanner for instructions Does the original have a colored background Colored backgro
153. port Phone 86 10 6262 5666x 6101 2 86 10 6261 4167 Colombia Hewlett Packard Colombia Calle 100 No 8A 55 Torre C Oficina 309 Bogota Colombia 200 Chapter 12 Service and support Croatia Hewlett Packard Trading S A Cibona Business Tower TRG Drazena Petrovica 3 13 10000 Zagreb Phone 385 1 488 1000 Fax 385 1 488801010 Czech Republic Hewlett Packard s r o Novodvorsk 82 CZ 14200 Praha 4 Phone 42 2 613 07111 Fax 42 2 471 7611 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Phone 45 3929 4099 Fax 45 4281 5810 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 9 887 21 Fax 358 9 887 2477 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 1700 Fax 33 146 10 1705 EN Germany Hewlett Packard GmbH Herrenberger StraBe 130 71034 B blingen Germany Presales Direct Customer Center Phone 49 0 180 532 6222 Presales Direct Customer Center Fax 49 0 180 531 6122 Post Sales Technical Support Phone 49 0 180 525 8143 Greece Hewlett Packard Hellas 62 Kifissias Avenue Polis Center Maroussi 151 24 Athens Phone 30 1 619 6411 Fax 30 1 619 6512 Hong Kong SAR Hewlett Packard Asia Pacific Ltd 17 21 F Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong SAR Phone 852 2599 7777 Fax 852 2506 9261
154. print is not skewed crooked on the media When loading media adjust the media guides to match the width and length of the media that you are using Identifying the printer s components 17 Printer output paths Output bin The output bin is located on the top of the printer Printed media is collected here in the correct sequence when the straight through output door is closed Use the output bin when printing normal and large collated documents Straight through output path The straight through output path is useful when you are printing envelopes transparencies heavy media or any media that tends to curl when printed Printed media exits in reverse order when the straight through output door is open Note Printed media does not stack when you use the straight through output path The media drops to the surface below unless you remove each sheet as it exits the printer 18 Chapter 1 Getting to know the printer EN Toner door The toner door is located on the front of the printer You must open the toner door to access the toner cartridge clear jams and clean the printer To open the toner door firmly grasp the left and right sides and pull the toner door toward you Note You will feel some resistance when opening the toner door Opening the toner door conveniently lifts the toner cartridge for easy removal EN Identifying the printer s components 19 Choosing paper and other media HP LaserJet printe
155. r in the Paper tab of your printer driver and make sure that it is set to the appropriate media Wrinkles or creases Make sure that media is loaded properly See Loading media into the input trays for more information Check the media type and quality See Printer media specifications for more information Open the straight through output door and try printing straight through See Printer output paths for more information Turn over the stack of media in the tray Also try rotating the media 180 in the input tray Improving print quality 123 Toner scatter outline elf large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media specifications for more information e Turn over the stack of media in the tray e Use media designed for laser printers See Printer media specifications for more information 124 Chapter 9 Troubleshooting the printer EN Cleaning the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing To correct and prevent these types of problems you can clean the toner cartridge area and the printer media path See the following sections for more information e Cleaning the toner cartridge area e
156. r 7 Copying tasks EN EN Quick Copy settings You can change the default Quick Copy settings when your computer is turned on Quick Copy settings remain the same for all future Quick Copy jobs even when your computer is turned off until you change the defaults again Quick Copy settings include the following defaults Number of copies 1 Collation On Reduce or enlarge Original 100 Copy quality Text Contrast Middle Setting Accessing the Quick Copy settings Windows 9x 2000 Millennium and NT 4 0 In HP LaserJet Director click Toolbox and HP LaserJet Device Configuration After the HP LaserJet Device Configuration opens click on the Copy tab If HP LaserJet Director is not running e Windows Click Start Programs HP LaserJet 1220 and Tools HP LaserJet Device Configuration Click on the Copy tab e Mac OS Double click the HP LaserJet 1200 Device Configuration icon Click the Copy tab Using the Quick Copy feature 93 Using HP LaserJet Copier You can use HP LaserJet Copier to perform any of the following tasks when you copy your original e Print multiple copies of the same document up to 30 pages Enable or disable collation Reduce or enlarge the image Adjust the contrast Specify the copy quality Make color copies by sending to a color printer Note The online help provides instructions on how to use these features See Printer online help Accessing HP LaserJet Copier Windows 9x
157. r 7 for a listing of the Material Safety Data Sheets Non U S customers should see HP FIRST for the appropriate phone numbers and information 212 Appendix A Printer specifications EN Regulatory statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1200 Series Model Number C7044A C7045A C7046A C7048A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 IEC 825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product EMC CISPR 22 1997 A1 EN 55022 1994 Class B EN 61000 3 2 1995 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B2 ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the following EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undes
158. r displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any t
159. ransfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer 252 Appendix F Warranty and licensing EN EN Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved Hewlett Packard software license agreement 253 Hewlett Packard limite
160. rd stock 73 print watermarks 74 Q Quick Copy 38 making 92 settings 93 R RARP Server identifying 174 RARP using 60 EN EN renaming the printer 113 Resolution 266 guidelines 265 S Sales office locations 199 Sales and service offices 199 Save toner EconoMode 80 Scan copy quality troubleshooting 150 152 Scanner control panel 30 installation 27 paper input tray 31 paper jam 156 Scanner copier removing from printer 159 Scanning cancel scan job 90 contrast sensitive originals 88 methods 83 precautions 33 receipts 88 Scanning tasks add annotations 90 edit text OCR 85 enhancing scanned images 89 scan an image 88 scan to e mail 83 store scanned images 87 Screen messages printer 107 selecting alternate PPD 113 Service agreements 197 availability 188 hardware 188 information form 190 office locations 199 providers 197 Service and support availability 188 see also Support 187 Service Location Protocol SLP 175 Settings print quality 79 printer properties driver 23 Quick Copy changing 93 SNMP set community name configuration page 170 Software Copier Control Panel 38 Document Assistant 35 HP LaserJet Utility for Macintosh 24 LaserJet Document Desktop 36 LaserJet Toolbox 38 license agreement 252 Macintosh 24 Macintosh printer drivers 24 printer properties driver 23 Quick Copy settings 38 Specifications Copier Scanner 218 220 228 printer 206 208 paper 238 243 Status AppleTalk 179
161. re that the concentrator or hub is providing Link Beat 13 NETWORK RECONFIG MUST REBOOT To enable the new configuration values reset the print server or turn the print server off and back on 28 OUT OF BUFFERS The print server could not allocate a buffer from its internal memory This means that all of the buffers are busy which might be a result of heavy broadcast traffic or large amounts of network traffic directed to the print server 40 ARP DUPLICATE IP ADDRESS The ARP layer detected another node on the network using the same IP address as the print server Extended error information below this message shows the hardware address of the other node 41 NOVRAM ERROR EN The print server cannot read the contents of its NOVRAM Understanding the print server configuration page 181 Error Code and Message 42 INVALID IP ADDRESS Description The IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for the proper entries 43 INVALID SUBNET MASK The IP subnet mask specified for the print server through BOOTP is an invalid subnet mask Check your Bootptab file for the proper entries 44 INVALID GATEWAY ADDRESS 45 INVALID SYSLOG ADDRESS The default gateway IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Booiptab file for the prop
162. rint server e Make optional configuration changes for the print server to customize it for your network Link to HP s Web site e Scan images over the network without HP LaserJet 1220 software Prerequisites Computers with the TCP IP protocol installed can use the embedded web server to monitor and configure the printers networked with an HP JetDirect print server Use the installation program on the printer CD ROM to set this up Before you can use the embedded web server you must configure an IP address for the HP JetDirect print server Use the installation program on the printer CD ROM to configure the IP address 48 Chapter 3 Getting to know the print server EN Optionally you can use BootP Bootstrap Protocol or DHCP Dynamic Host Configuration Protocol to automatically configure the IP address over the network each time the print server is turned on Compatible Web Browsers If you use Windows 9x 2000 Millennium or NT 4 0 the embedded web server works with the following browsers e Netscape Navigator 4 6x 4 7 4 71 and 4 72 e Internet Explorer 4 0 4 01 with SP2 5 0 and 5 01 Millennium requires IE 5 0 or greater For the latest list of compatible web browsers check HP s Customer Care online at htto Avww hp com support net_printing Starting the embedded web server Note After you establish an IP address on the print server perform the following steps 1 Runa supported web brows
163. rinter Action Door open media out no toner Check the following cartridge or media jam O The printer is in an error state 3 that requires operator intervention or help The toner door is completely closed Media is loaded See Loading media into the input trays for instructions The toner cartridge is correctly installed in the printer See Changing the toner cartridge for instructions There is a media jam See Clearing printer media jams for instructions The left side panel is completely closed Printer initialization Cancel No action is necessary iy Job Cleaning Mode Aprinter initialization is taking place If all lights blink for 1 2 of 5 a second or longer in a sequence the printing is initializing all previously sent print jobs are being purged acleaning page is being printed Fatal error Turn the printer off and then back on All lights are on Unplug the printer for 5 minutes and 0 then plug it back in O lf the printer still has an error contact HP Support See Service and support Accessory error Remove the DIMMs and replace if Aca All lights are blinking necessary See Memory DIMM for 7 U instructions Contact HP Support See Service and support 106 Chapter 9 Troubleshooting the printer EN Error messages on the screen Error messages on the screen Error message Printer not responding error writing to LPT1 Cannot acce
164. rough Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm Mountain Time Prices subject to change Hewlett Packard Support 191 European Customer Support Center language and in country options available Open Monday through Friday 8 30 to 18 00 CET Hewlett Packard provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling Hewlett Packard have the following information ready product name and serial number date of purchase and description of the problem English Ireland 353 1 662 5525 U K 44 171 512 5202 International 44 171 512 5202 Dutch Belgium 32 0 2 626 8806 Netherlands 31 20 606 8751 French France 33 01 43 62 3434 Belgium 32 0 2 626 8807 Switzerland 41 84 880 1111 German Germany 49 180 525 8143 Austria 43 0 0810 006 080 Norwegian Norway 47 2211 6299 Danish Denmark 45 3929 4099 Finnish Finland 358 0203 47288 Swedish Sweden 46 8 619 2170 Italian Italy 39 2 264 10350 Spanish Spain 34 90 232 1123 Portuguese Portugal 351 21 317 6333 192 Chapter 12 Service and support EN EN In country region support numbers If you
165. rs produce excellent print quality documents You can print on a variety of media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom sized media The following are the supported media sizes e Minimum 76 by 127 mm 3 by 5 in e Maximum 216 by 356 mm 8 5 by 14 in Properties such as weight grain and moisture content are important factors that affect printer performance and quality To achieve the best possible print quality only use high quality media designed for laser printers See Printer media specifications for detailed paper and media specifications Note Always test a sample of the media before you purchase large quantities Your media supplier should understand the requirements specified in the Guidelines for Paper and Other Print Media HP part number 5963 7863 See Printer media specifications for more information 20 Chapter 1 Getting to know the printer EN Loading media into the input trays Main input tray The main input tray holds up to 250 pages of 20 Ib paper or fewer pages of heavier media 25 mm or less stack Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the side and rear media guides Priority input tray The priority input tray holds up to 10 pages of 20 Ib paper or one envelope transparency or card Load media with the top forward and the side to be printed facing up To pre
166. rted into raw materials for use by other industries to make a variety of useful products U S Returns For a more environmentally responsible return of used toner cartridges and consumables Hewlett Packard encourages you to use bulk returns Simply bundle two or more toner cartridges together and use the single prepaid pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies Web site at http Awww lisupplies com planetpartners Non U S Recycling Returns Non U S customers should call the local HP Sales and Service Office or visit the following Web sites for more information regarding availability of the HP Printing Supplies Environmental Program http Awww hp com ljsupplies planet_recycle html Environmental Product Stewardship Program 211 Paper This printer is suited for the use of recycled papers when the paper meets the guidelines in the Guideline for Paper and Other Print Media See Accessories and ordering information for ordering information This product is suitable for the use of recycled paper according to DIN 19 309 Material safety data sheet You can obtain Material Safety Data Sheets MSDS by contracting the HP LaserJet Supplies Web site at http www hp com go msds In the United States if you do not have access to the Internet call the U S HP FIRST fax on demand service at 1 800 231 9300 Use Index numbe
167. s To diagnose and correct problems associated with the HP JetDirect 175X print server you might need the following items For Internet users access Hewlett Packard s Web site for troubleshooting HP JetDirect print servers www hp com support net_printing Select your product type and number and when displayed select Support Documents and Troubleshooting e An HP JetDirect configuration page See Printing a configuration page for instructions 164 Chapter 11 Troubleshooting the print server EN HP JetDirect 175X configuration page The following is an example of a typical HP JetDirect 175X configuration page General Information Status I O Card Ready Model Number J6035A Hardware Address 080009123456 Firmware Version L 20 05 Port Select RJ45 Port Config 100TX HALF Manufacturing ID 40194019F090f_ Date Manufactured 05 2001 SNMP Set Cmty Name Specified USB Port 1 Device Name LaserJet 1200 Manufacturer Hewlett Packard Serial Number US16SKOKD Mode 1284 4 Network Statistics Total Packets Received 12345678 Unicast Packets Received 15001 Bad Packets Received 40 Framing Errors Received 0 Total Packets Transmitted 50114 Unsendable Packets 13 Transmit Collisions 1003 Transmit Late Collisions 0 TCP IP Status Ready Host Name paradiselj IP Address 192 168 40 133 Subnet Mask 255 255 248 0 Default Gateway 192 168 40 1 Config By DHCP TFTP DHCP Server 192 168 40 1 TFTP Server
168. s HP cannot influence their design or control their quality Note The warranty does not apply to defects resulting from software interfacing or parts not supplied by HP Storing toner cartridges Do not remove the toner cartridge from its package until you are ready to use it The shelf life of a toner cartridge in an unopened package is approximately 2 5 years The shelf life of a toner cartridge in an opened package is approximately 6 months CAUTION To prevent damage to the toner cartridge do not expose it to light Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that your print jobs require When printing text at 5 coverage the standard toner cartridge C7115A lasts an average of 2 500 pages The extended life toner cartridge C7115X lasts an average of 3 500 pages This assumes that you set the print density to 3 and turn EconoMode off These are the default settings 98 Chapter 8 Managing the toner cartridge EN Recycling toner cartridges To reduce landfill waste Hewlett Packard has adopted a recycling program for empty toner cartridges A postage paid shipping label is inside the new HP LaserJet toner cartridge box Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than 25 million used HP LaserJet toner cartridges that otherwise might have been discarded in the world s landfills To join this recycling effort follow the instructions pro
169. s running on your computer Description The HP LaserJet 1220 PrinteCopysScan might not share a USB or parallel port If you have a sound card external hard drive or network switchbox connected to the same port as the HP LaserJet 1220 the other device might be interfering To connect and use the HP LaserJet 1220 you must disconnect the other device or you must use two ports on the computer You might need to add another interface card Hewlett Packard strongly recommends an ECP parallel interface card See the documentation that came with your computer for information about installing an additional parallel interface card or resolving device conflicts 140 Chapter 10 Troubleshooting the copier scanner EN No preview appeared on the screen Solution Are you currently copying or printing Description Wait for the copy or print job to complete before trying to scan Is the original loaded correctly Is the scanner correctly connected and latched to the printer Make sure that the original is loaded correctly narrow side first top forward in the scanner media input tray with the side to be scanned facing up See Loading originals in the copier scanner for more information The scanner must be connected and the cable must be attached See the Getting Started Guide included with your scanner for attachment instructions See Removing the copier scanner for instructions on removing the copier scanner CAUTION T
170. s of media that are typically not used for printing such as newsprint photographs business receipts and business cards Note You must use a carrier sheet to feed small or delicate originals such as newsprint through the copier scanner without causing a jam To make a carrier sheet use a piece of paper and a transparency tape the leading edges together and load your original between the sheets Note You must feed business cards and any media that is smaller than 76 2 by 127 mm 3 by 5 in to the straight through output path You can also tape them to the leading edge of a carrier sheet and feed them to the straight through output bin See Precautions for copying and scanning for more information 32 Chapter 2 Getting to know the copier scanner EN Precautions for copying and scanning You should not put anything in the copier scanner that might jam or damage the feed mechanism To minimize the possibility of jamming or damaging the feed mechanism observe the following precautions e Remove self stick notes e Remove staples and paper clips Straighten any curls or wrinkles in the original that you are scanning e Feed irregularly sized originals one at a time e Donotscan or copy any original with glue correction fluid or wet ink on it e Do not scan or copy gummed backed paper labels or originals e Dono scan or copy originals that have tears perforations or any defect that might cause a jam e Donotsca
171. s per month 220 Appendix B Printer and copier scanner specifications EN FCC compliance Note EN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 221 Environmental
172. set to the appropriate media Improving print quality 121 AaBec Pacce XG AaBoCc AaBbCc_ AaBoCc AQBbCc_ AaBbC AGBP AOB AGBLCe AGBP ASBPCOT ASBPCOGT Loose toner Clean the inside of the printer See Cleaning the printer for instructions Check the media type and quality See Printer media specifications for more information Try installing a new HP toner cartridge See Changing the toner cartridge for instructions Select Optimize for in the Paper tab of your printer driver and choose the media that you are using This feature is also available in HP LaserJet Device Configuration See Accessing the online help Plug the printer directly into an AC outlet instead of into a power strip Vertical repetitive defects The toner cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP toner cartridge See Changing the toner cartridge for instructions The internal parts might have toner on them See Cleaning the printer for more information If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages Select Optimize for in the Paper tab of your printer driver and choose the media that you are using This feature is also available in HP LaserJet Device Configuration See Accessing the online help Misformed characters If characters are improperly forme
173. ss port in use by another application EN Solution Check the following The Ready light is on The power cord and parallel or USB cable are correctly connected Try the following Disconnect the power cord and parallel or USB cable at both ends and reconnect them Use another IEEE 1284 compliant parallel or USB 1F compliant cable There is a device conflict This might occur if another device is installed on your computer and running status software The status software dominates the parallel port on the computer and will not allow the HP LaserJet 1200 to access the port Try the following Disable all of the status windows for other printers Make sure that the printer s port setting is correct Access the printer properties see Printer properties driver The port settings are on the Details tab Finding the solution 107 Error messages on the screen continued Error message Solution Illegal operation General A problem with your computer system resources memory or protection fault Spool 32 error hard disk occurred in Windows To clear this error restart your computer To help prevent this error from occurring in the future use some or all of the following recommendations Run fewer applications at the same time Close applications that you are not using instead of minimizing them Programs such as screen savers virus checkers status software fax answering software and menu programs
174. stomized copies Note To cancel a scan or copy job from the control panel simultaneously press both buttons 30 Chapter 2 Getting to know the copier scanner EN Media input tray guides and output bin The media input tray 1 is located on the front top side of the scanner The media guides 2 which are located on the media input tray ensure that the media is correctly fed into the scanner and prevent skewing crooked image The output bin 3 is below the media input tray CAUTION If the media is not loaded correctly the media might jam and the original that you are scanning or copying might be damaged See Loading originals in the copier scanner for more information Copier scanner door The copier scanner door is located on the top of the copier scanner You must open the copier scanner door to remove jams or clean the copier scanner To release the latch and open the door press the button located on the right side and gently grasp the door and rotate it open To close the door rotate the door until it clicks EN Identifying the copier scanner s components 31 Supported media sizes and types The copier scanner for the HP LaserJet 1220 printer can handle a broader range of media sizes and types than the printer itself can The following are the supported media sizes e Minimum 50 8 by 90 mm 2 by 3 5 in e Maximum 216 by 762 mm 8 5 by 35 in In addition you can scan and copy many different type
175. such as Confidential to protect your documents e Print booklets You can use this feature to easily print the pages in the order required to create cards or books Once printed all you have to do is fold and staple the pages e Print the first page on different media than the rest of the pages 12 Chapter 1 Getting to know the printer EN EN Expand your printer You can add functionality to your HP LaserJet product in the following ways e Add copy scan functionality with the HP copy scan attachment C7046A e Make your printer or PrinteCopyeScan product available on the network with the HP JetDirect print server J6035A e Add memory using the memory DIMM slot e 8 MB C7842A e 16 MB C7843A e 32 MB C7845A e 64 MB C7846A Understanding the printer s features and benefits 13 Identifying the printer s components Printer control panel Long media extension output bin Toner door Priority input tray Side media guides for the main input tray Long media support for the main input tray Main input tray Side media guides for the priority input tray ONDAN 9 Release levers 10 Connection to scanner optional 11 Left side panel 12 Parallel port 13 USB port 14 Power receptacle 15 Power switch 220 240 volt printers 16 Straight through output door 14 Chapter 1 Getting to know the printer EN Printer control panel The printer control panel is comprised of two lights a
176. t PS Errors 115 Paper handling problems Paper handling problems Problem Paper jam Solution See Clearing printer media jams for more information Make sure that you are printing with media that meets specifications See Printer media specifications for more information Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the printer is clean See Cleaning the printer media path for more information If you are printing to the straight through output path close and open the door again to make sure that the green release levers are closed Print is skewed crooked See Page skew for more information Adjust the media guides to the width and length of the media that you are using and try reprinting See Printer media guides or Loading media into the input trays for more information More than one sheet of media feeds through the printer at one time The media input tray might be too full See Loading media into the input trays for more information Make sure that the media is not wrinkled folded or damaged The printer separation pad might be worn See Changing the printer separation pad for more information Printer does not pull media from the media input tray Make sure that the printer is not in manual feed mode See Printer light patterns for more information The pickup roller might be dirty or damaged See Cleaning the pickup roller
177. t a configuration page To print a configuration page press the Go button In the middle right of the page there will be a block titled Copy Settings if the copier scanner is currently installed If the block is not there unplug the printer and plug it back in If that does not work make sure that the copier scanner is properly connected to the printer See the Getting Started Guide included with your copier scanner for attachment instructions See Removing the copier scanner for instructions on removing the copier scanner If you sent a print or copy job before you tried to scan wait until after the print or copy job is complete before scanning The job might still be in the queue Check the light status on the printer See Printer light patterns for more information Is the parallel or USB cable working and connected correctly EN The parallel or USB cable might be defective Try the following Disconnect the parallel or USB cable on both ends and reconnect it Try printing a job that you know prints If possible attach the cable and printer to another computer and print a job that you know prints Try using a new IEEE 1284 compliant parallel cable or USB 1f compliant cable See Accessories and ordering information Contact the manufacturer of your computer about changing parallel port settings to ECP extended capabilities port Finding the solution 139 Solution Do you have other device
178. t many types of card stock from the paper input tray including index cards and postcards Some card stock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 42 Ib 157 g m Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear Note You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 180 Sheffield Card stock construction e Smoothness 36 42 lb 135 157 g m card stock should have a smoothness rating of 100 180 Sheffield 16 36 Ib 60 135 g m card stock should have a smoothness rating of 100 250 Sheffield e Construction Card stock should lie flat with less than 5 mm 0 2 in of curl e Condition Make sure that the card stock is not wrinkled nicked or otherwise damaged e Sizes Only use card stock within the following size ranges e Minimum 76 x 127 mm 8 x 5 in e Maximum 216 x 356 mm 8 5 x 14 0 in Card stock guidelines e Ifthe card stock curls or jams print using the straight through output path e Set margins at least 2 mm 0 08 in away from the edges EN Guidelines for using media 243 244 Appendix D Media specifications EN EN E Memory DIMM This chapter provides information on the following
179. t on two lines Not Specified A file was not specified in the BOOTP reply from the host 174 Chapter 11 Troubleshooting the print server EN Message Domain Name Description The Domain Name System DNS name of the domain where the print server resides for example support company com It is not the fully qualified DNS name because the host printer name is not included for example printer1 support company com Not Specified A domain name has not been configured on the print server DNS Server The IP address of the Domain Name System DNS server Not Specified A DNS server s IP address has not been configured on the print server WINS Server The IP address of the Windows Internet Name Service WINS server Not Specified A WINS server s IP address has not been configured on the print server Syslog Server The IP address of the syslog server configured on the print server Not Specified A syslog server has not been configured Idle Timeout The timeout value expressed in seconds after which the print server closes an idle TCP print data connection Acceptable values are integers between 0 and 3600 seconds A value of zero turns the timeout mechanism off The default is 90 seconds SLP Specifies if the print server sends Service Location Protocol SLP packets used by system applications for automated installation Enabled The print server sends SLP packets Disabled The print server
180. t the copier scanner is properly connected to the printer See the Getting Started Guide included with your copier scanner for attachment instructions See Removing the copier scanner for instructions on removing the copier scanner 148 Chapter 10 Troubleshooting the copier scanner EN Copies are blank missing images or faded Solution Are you making a Quick Copy when you should be using HP LaserJet Copier Description The Quick Copy settings might not produce good results for the type of copy job you are attempting See Understanding copying features for more information Is the protective tape still on the printer toner cartridge Is the toner cartridge low on toner Each new toner cartridge is packaged with protective plastic tape See Changing the toner cartridge to verify that the protective tape has been removed Copies are made using the printer If the toner cartridge is low on toner the copies will be faded You might be able to extend the life of the toner cartridge slightly by redistributing the toner but make sure that you have another cartridge available to install See Redistributing toner for instructions Is the original of poor quality The accuracy of the copy depends on the quality and size of the original Try adjusting the contrast with HP LaserJet Copier See Using HP LaserJet Copier for instructions If your Original is too light the copy might not be able to compensate even
181. the Go button for 10 seconds each of the three printer lights blink until the cleaning process is complete Note If transparency film is unavailable you can use paper but you should perform the procedure 2 or 3 times to ensure proper cleaning EN Cleaning the printer 127 Clearing printer media jams Occasionally media becomes jammed during a print job Some of the causes include the following e The input trays are loaded improperly or too full See Loading media into the input trays for more information e The media does not meet HP specifications See Printer media specifications for more information Note When you add new media always remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams You are notified of a media jam by an error in the software and the printer control panel lights See Printer light patterns for more information Typical media jam locations SS e Toner cartridge area See Removing a jammed page for instructions e Input tray areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page for instructions e Output paths If the page is sticking out of the output bin gently try to remove it without tearing the page If you feel res
182. tions smooth or rough e Scan and copy time e File size Resolution is measured in dots per inch dpi while color and grayscale are measured by the number of colors possible You can adjust the scanner resolution up to 600 dpi You can set color and grayscale at 1 black and white or 8 256 levels of gray to 24 bit true color The Resolution and color guidelines table lists simple tips that you can follow to meet your scanning and copying needs Also see Resolution and Color to learn more about these topics Note Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning or copying process It is important that you determine how you are going to use the scanned image 264 Appendix H Scanner resolution and color EN Resolution and color guidelines Intended use for scan Fax Recommended resolution setting 150 dpi Recommended color settings Black and White E mail 150 dpi Black and White if the image does not require smooth gradation Grayscale if the image requires smooth gradation Color if the image is in color Edit text 300 dpi Black and White Print graphics or text 600 dpi for text and complex graphics 150 to 300 dpi for simple graphics and photos Black and White for text and line art Grayscale for shaded or colored graphics and photos Color if the image is in color Display on scre
183. tiple page document load the letterhead in the priority input tray and load the standard paper in the main input tray The printer automatically prints from the priority input tray first Cover letter followed by document Use both input trays 66 Chapter 4 Media EN Printing custom sized media or cardstock The HP LaserJet 1200 Series can print on custom sized media or cardstock between 76 by 127 mm 3 by 5 in and 216 by 356 mm 8 5 by 14 in Depending on the media you can print up to 10 sheets from the priority input tray Use the main input tray for multiple sheets CAUTION Make sure that the sheets are not stuck together before you load them To print on custom sized media or cardstock 1 2 EN Open the straight through output door Load the media with the narrow side forward and the side to be printed facing up Adjust the side and rear media guides to fit the media Select the correct size in the printer settings Software settings can override printer properties Access the optimizing feature from the Paper tab in your printer driver or from HP LasetJet Device Configuration Then select Optimize for and choose cardstock in the drop down box Print the document Printing custom sized media or cardstock 67 68 Chapter 4 Media EN EN Printing tasks This chapter provides information on the following topics e Printing with manual feed Printing on both sides of the paper manual d
184. to download configuration data provides the following benefits e Enhanced configuration control of the HP JetDirect print server If you use other methods such as the printer control panel the configuration is limited to select parameters e Ease of configuration management You can have the network configuration parameters for the entire network in one location e Ease of HP JetDirect print server configuration You can automatically download complete network configuration information each time you turn the print server on The factory default for the HP JetDirect print server is to operate through BOOTP 50 Chapter 3 Getting to know the print server EN Note Note CAUTION EN Configuring the BOOTP server Hewlett Packard recommends that the BOOTP server be located on the same subnet as the printers it serves Routers cannot forward BOOTP broadcast packets unless the routers are properly configured If the HP JetDirect print server does not receive its IP configuration within two minutes a default IP address is automatically assigned 192 0 0 192 You are advised not to leave this address as it is but to change it to an address that fits into your network addressing scheme You can however use this address to initially access the print server and then change it to a more suitable one To use the default IP address temporarily set up your computer with an IP address in the same subnet or establish an IP route to it
185. topics e Installing a DIMM memory e Testing the DIMM installation e Removing a DIMM 245 Installing a DIMM memory 246 Appendix E Memory DIMM If you add memory RAM only to the HP LaserJet 1200 you can print more complex print jobs To install a DIMM follow the instructions below CAUTION Handling a DIMM chip memory without wearing a grounded antistatic device might damage the DIMM chip 1 Turn off the power switch 220v models only and unplug the printer 2 To open the left side panel gently pull it out 3 Remove the DIMM chip from the antistatic bag it came in grasping the chip on the top edge Continued on next page EN 4 Position the DIMM chip in front of the slot located inside the I O door The gold contacts should be pointing toward the printer and the cutouts should be at the top and bottom 5 Carefully press the DIMM chip into the slot making sure that it is straight and all the way in A The cam latches located at the top and bottom should rotate inward To snap the cam latches into place press the handles toward each other B EN Installing a DIMM memory 247 Testing the DIMM installation To test the DIMM installation print a configuration page and check the Memory Available specified on the page See Printing a configuration page for more information If the DIMM installation was unsuc
186. twork has been manually configured RCVD The third column RCVD specifies how many packets have XXXXX been received for each frame type XXXXX XXXXX XXXXX 178 Chapter 11 Troubleshooting the print server EN Message Status AppleTalk protocol information Description The current AppleTalk configuration status Ready The print server is waiting for data Disabled AppleTalk was manually disabled Initializing The print server is registering the node address or name An additional status message might also display Note If the print server is not ready an error code and message displays Name Zone The name of the printer on the AppleTalk network A number after the name means that there are multiple devices with this name and this is the Nth instance of the name The name of the AppleTalk network zone where the printer is located Type The type of the printer being advertised on the network Two types can be displayed Network Number Node Number The AppleTalk Network Number where the print server is currently operating The AppleTalk Node Number that the print server chose for itself as part of its initialization sequence Note The AppleTalk phase 2 P2 parameter is preconfigured on the print server EN Understanding the print server configuration page 179 Error messages Error Code and Message 02 LAN ERROR INTERNAL LOOPBACK Description During a self test the pri
187. ty HP LaserJet Utility allows control over features that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following e Name the printer assign it to a zone on the network download files and fonts and change most of the printer settings See the HP LaserJet Utility help e From the computer lock out functions on the printer to prevent unauthorized access 24 Chapter 1 Getting to know the printer EN EN Printer online help Printer properties online help The printer properties driver online help includes specific information about the functions in the printer properties This online help guides you through the process of changing your printer s default settings To access the printer properties help system open the printer properties and click Help PrinteCopyeScan Online help The HP LaserJet 1220 online help includes information for all of the printing copying and scanning software applications To access the HP LaserJet 1220 online help use any of the following methods e Program Group in Windows 9x and NT 4 0 Click Start Programs HP LaserJet 1220 and LaserJet 1220 Online Help e HP LaserJet Director Click the right mouse button on the HP LaserJet Director toolbar then select Help from the context menu e LaserJet Document Manager Click Help from the main menu e Mac OS T
188. u want the server to exclude and click Next 8 Type the IP address lease duration for your DHCP clients and click Next Hewlett Packard recommends that you assign reserved IP addresses to all of your printers You can do this after you set up the scope 9 To configure the DHCP options for this scope later select No and click Next To configure the DHCP options now select Yes and click Next a If desired type the IP address of the router or default gateway that the clients will use and click Next b If desired type the domain name and Domain Name System DNS servers for the clients and click Next c If desired specify the WINS server names and IP addresses and click Next d To activate the DHCP options now select Yes and click Next 10 You have successfully set up the DHCP scope on this server To close the wizard click Finish 11 To configure your printer with a reserved IP address within the DHCP scope perform the following steps a Inthe DHCP tree open the folder for your scope and select Reservations b Click the Action menu and select New Reservation c Type the appropriate information in each field including the reserved IP address for your printer Note The MAC address for your HP JetDirect connected printer is available on the HP JetDirect configuration page d Under Supported types select DHCP only and click Add Note Selecting Both or BOOTP only results in a BOOTP configuration beca
189. unds can cause images in the foreground to blend too much Try adjusting the settings before you scan the original or enhancing the image after you scan the original See Adjusting the contrast for instructions Also see Scanner resolution and color for more information Is the original longer than 762 mm 35 in The maximum scannable length is 762 mm 35 in If the page exceeds the maximum length the scanner stops CAUTION Do not try to pull the original from the scanner you might damage the scanner or your original See Clearing copier scanner jams for instructions Is the original too small The minimum size supported in the copier scanner for the HP LaserJet 1200 is 50 8 by 90 mm 2 by 3 5 in The original might be jammed See Clearing copier scanner jams for instructions Are you using HP LaserJet Director Your default property settings for HP LaserJet Director might be set to automatically perform a specific task other than the one you are attempting For example you can set HP LaserJet Director to automatically perform a scan to e mail This means that your image does not show up on the screen but is attached to an e mail message as a file See the online help for instructions on changing the properties in HP LaserJet Director See Accessing the online help Is the paper size correct In Scan Settings make sure that the input paper size is large enough for the document that you are
190. uplexing Printing watermarks Printing multiple pages on a single sheet of paper N up printing Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Save Toner 69 Printing with manual feed You can use manual feed when printing mixed media for example an envelope then a letter then an envelope and so on Load an envelope in the priority input tray and load letterhead in the main input tray You can also use manual feed to protect your privacy when printing to a network printer To print using manual feed access the printer properties or printer setup in your software application and select Manual Feed from the Source Tray drop down list See Printer properties driver for instructions After you have enabled the setting press the Go button blinking each time to print 70 Chapter 5 Printing tasks EN Printing on both sides of the paper manual duplexing To print on both sides of the paper manual duplexing you must run the paper through the printer twice You can print using the media output bin or the straight through output path Hewlett Packard recommends that you use the media output bin for lightweight paper and use the straight through output path for any heavy media or media that curls when printed See the following topics for more information Manual duplex using the output bin e Manual duplex on heavy media or card stock
191. ure level operator position 60 dB During standby and sleep mode silent During printing 6 1 Bels sound power level per ISO 9296 HP LaserJet 1220 tested at 14 ppm Sound pressure level bystander position 48 dB J Sound pressure level operator position 56 dB During standby and sleep mode silent Electrical specifications Power requirements 110 120v 10 50 60 Hz 2 127v 60Hz NOM 220v 4 10 50 60 Hz 2 Hz 220 240v 10 50 Hz 2 Hz Power consumption During Quick Copying 252 watts average During printing 285 watts average During standby and power save 7 watts Minimum recommended circuit 4 54 115v 2 3A 230v capacity 218 Appendix B Printer and copier scanner specifications EN HP LaserJet 1220 Print Copy Scan specifications continued Physical specifications Dimensions Width 415 mm 16 3 in Depth 486 mm 19 1 in Height 416 mm 16 4 in Weight including scanner module and toner cartridge installed 8 7 kg 19 2 Ib Printer capacities and ratings Print speed 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper First page out in less than 10 seconds Main input tray capacity 250 sheets of regular weight 20 Ib 75 g m paper or up to 10 envelopes Priority input tray capacity Output bin capacity 10 sheets of regular weight 20 Ib 75 g m paper or 1 e
192. urn on Balloon help Accessing the printer properties driver and help 25 Printing a configuration page Among other items the configuration page provides all of the printer configuration settings verification that the scanner is attached a sample of the print quality and information about the printer s page counts You can also use the configuration page to verify that the printer is printing correctly To print a configuration page while the printer is in the Ready state press and release the Go button on the printer control panel 26 Chapter 1 Getting to know the printer EN Getting to know the copier scanner This chapter provides information on the following topics Understanding the copier scanner s features and benefits Identifying the copier scanner s components Supported media sizes and types Precautions for copying and scanning Loading originals in the copier scanner Getting to know the software Accessing the online help Note See the HP LaserJet Getting Started Guide that came with your copier scanner for hardware and software installation instructions EN Understanding the copier scanner s features and benefits Scan You can use HP software to perform the following tasks increasing your efficiency e Easily attach documents to e mail with one click e Edit text Optical Character Recognition e Store and manage documents electronically with HP LaserJet D
193. urns status information from the printer MLC HP proprietary protocol for Multiple Logical Channels A mode for printers and multi function devices such as the HP LaserJet 1200 that allows multiple channels of simultaneous print scan and status communication 1284 4 IEEE standard protocol A mode for printers and multi function devices such as the HP LaserJet 1200 that allows multiple channels of simultaneous print scan and status communication Unidirectional One way print communication from computer to printer Disconnected A printer connection has not been detected Check the printer and cable EN Understanding the print server configuration page 171 Network statistics Message Total Packets Received Description The total number of frames packets that the print server received without error This includes broadcasts multicast packets and packets specifically addressed to the print server This number does not include packets specifically addressed to other nodes Unicast Packets Received The number of frames specifically addressed to the print server This does not include broadcasts or multicasts Bad Packets Received The total number of frames packets that the print server received with errors Framing Errors Received The maximum CRC Cyclic Redundancy Check errors and framing errors CRC errors are frames received with CRC errors Framing errors are frames received with a
194. use of the sequence in which HP JetDirect print servers initiate the configuration protocol requests 58 Chapter 3 Getting to know the print server EN Note EN e Specify another reserved client or click Close The reserved clients added are displayed in the Reservations folder for this scope 12 Close the DHCP manager utility Enabling or disabling DHCP If you do not want your HP JetDirect print server configured via DHCP you must disable DHCP configuration You can use one of the following methods to enable or disable DHCP f you use the printer control panel to disable BOOTP on the HP JetDirect print server DHCP is disabled e You can use Telnet to enable or disable DHCP operation on the HP JetDirect print server When you use Telnet to disable a DHCP configuration Telnet the print server automatically releases any names and IP addresses associated with the DHCP server and reinitializes the TCP IP protocol for the print server At this point the print server is unconfigured and begins to send BOOTP and RARP requests to acquire new non DHCP configuration information You can use HP Web JetAdmin to modify the TCP IP parameters If you manually provide an IP address when you use Telnet to disable DHCP the print server still releases its DHCP provided IP address but the print server does not send BOOTP and RARP configuration requests Instead the print server uses the configuration information that you provided T
195. user guide online e Access the product tour e Access online help e Access HP s Web site for support information Accessing HP LaserJet Director Toolbox 1 From HP LaserJet Director click Toolbox 2 Click one of the links to access the appropriate help source 38 Chapter 2 Getting to know the copier scanner EN HP LaserJet Device Configuration Adjusting settings from the software is sometimes the easiest method To gain access to default settings follow these steps Windows 9x 2000 Millennium and NT 4 0 1 Click Start 2 Click Programs 3 Click HP LaserJet 1220 Series 4 Click Tools 5 Click HP LaserJet Device Configure Mac OS 1 Double click the HP LaserJet Director alias on the desktop 2 Click Tools 3 Click Device Configuration CAUTION When changing settings in a network environment you are changing settings for all users You can find out what product settings are currently selected by printing a configuration page See Printing a configuration page For further instructions about adjusting product settings from the software see the software Help EN Getting to know the software 39 HP LaserJet Photo Center Windows 9x 2000 Millennium and NT 4 0 HP LaserJet Photo Center is an easy to use program for editing digital photographs With HP LaserJet Photo Center you can perform the following tasks Open existing photos Create new files Scan images Adjust the size and layout of the images
196. ut tray and set it aside until your booklet job is complete Gather the printed pages turn the printed side down and straighten the stack of paper Continued on next page EN 5 Place the pages from side one back in the input tray Side one should be facing down with the top edge toward the printer Click OK on screen and wait for side two to print 6 Fold and staple the pages EN Printing booklets 77 Canceling a print job You can cancel a print job from a software application or a print queue To stop the printer immediately remove the remaining paper from the printer After the printer stops use one of the following options e Printer control panel To cancel the print job press and release the Go button on the printer control panel e Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there Go to the Printer screen in Windows 9x 2000 Millennium and NT 4 0 click Start Settings and Printers Double click the HP LaserJet 1200 icon to open the window select your print job and click Delete e Desktop print queue Mac OS Open the printer queue by double clicking on the printer s icon in the Finder Then highlight the print job and click Trash If the status lights on the control panel continue to blink after you
197. vent jams and skewing always adjust the side media guides CAUTION If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Printer media specifications for more information Note When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams Specific types of media e Transparencies and labels Load transparencies and labels with the top forward and the side to be printed facing up See Printing transparencies and labels for more information e Envelopes Load envelopes with the narrow stamp side forward and the side to be printed facing up See Printing envelopes for more information e Letterhead or preprinted forms Load with the top forward and the side to be printed facing up See Printing letterhead or preprinted forms for more information e Cards and custom sized media Load with the narrow side forward and the side to be printed facing up See Printing custom sized media or cardstock for more information EN Loading media into the input trays 21 Turning the power off If the printer requires 110 127 volts of power you must unplug the printer to turn the power off If the printer requires 220 240 volts you can switch the printer off the switch is located on the left side of the power plu
198. vided in the new toner cartridge box To install a new HP toner cartridge see Changing the toner cartridge or follow the instructions included in the toner cartridge box See the recycling information on the toner cartridge box and the HP Printing Supplies Environmental Program Information included in the toner cartridge box Saving toner EN To save toner select the EconoMode option in your printer properties settings While in EconoMode Save Toner the printer uses less toner on each page Selecting this option will extend the life of the toner cartridge and reduce your cost per page but it will reduce print quality See Using EconoMode Save Toner for more information Recycling toner cartridges 99 Redistributing toner When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner which means that you might be able to finish the current print job before replacing the toner cartridge Note You will feel some resistance when you open the toner door Opening the toner door conveniently lifts the toner cartridge for removal 1 Open the toner door and remove the toner cartridge from the printer CAUTION To prevent damage do not expose the toner cartridge to light Cover it with a sheet of paper 2 To redistribute the toner gently shake the toner cartridge from side to side CAUTION If toner gets on your clot
199. visning specificerats kan anv ndaren uts ttas for osynlig laserstralning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1200 kirjoittimen sisalla ei ole kayttajan huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Tallaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser Regulatory statements 225 226 Appendix B Printer and copier scanner specifications EN EN Print server specifications This chapter provides information on the following topics Specifications FCC compliance European community Regulatory statements 227 Specifications HP JetDirect 175X print server specifications Supported networks Network e Supports Ethernet or IEEE 802 3 Type 10Base T and 100Base T networks using unshielded tw
200. wer cord from the printer and allow the printer to cool Remove the input trays Find the blue separation pad To pry the separation pad up from the spring loaded base insert a flat edged screwdriver in the slot under the separation pad and twist until the tabs are free Continued on next page EN EN 5 Reach in through the opening push the spring loaded base down with one hand and pull the separation pad up with the other hand 6 With one hand position the new separation pad in the slot of the previous separation pad A With the other hand reach through the input tray opening and push the spring loaded base down B Note The tab on the right is larger to help you position it correctly 7 Snap both sides of the separation pad firmly into place CAUTION Make sure that the separation pad is straight and that there is no space between the separation pad and the spring loaded base If the separation pad is not straight or you see space on one side remove the separation pad make sure that the larger tab is on the right reinsert the separation pad and snap both sides into place 8 Reinsert the pickup roller toner cartridge and input trays Plug the printer in to turn it back on Changing the printer separation pad 135 136 Chapter 9 Troubleshooting the printer EN EN Troubleshooting the copier scanner This chapter provides information on the
201. x D Media specifications EN Supported media sizes printer The following are the supported media sizes e Minimum 76 x 127 mm 8 x 5 in e Maximum 216 x 356 mm 8 5 x 14 in Guidelines for using media Paper For best results use conventional 20 Ib 75 g m paper Make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure about what type of paper you are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer Paper usage Symptom Problem with paper Solution Poor print quality or toner Too moist too rough too Try another kind of paper adhesion smooth or embossed between 100 250 Sheffield Problems with feeding Faulty paper lot and 4 6 moisture content Dropouts jamming or curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Might be too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper Problems with feeding direction or short grain Print using the construction straight through output path Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations EN Supported media sizes printer 239 Paper usage continued Symptom Problem with paper Solution
202. y of the memory module DIMM printer to handle complex print jobs Maximum add on 64 MB Available DIMMs 8 MB C7842A 16 MB C7843A 32 MB C7845A 64 MB C7846A EN 259 Ordering information continued Cables and interface accessories Item Parallel cables Description or use Method of connectivity from printer to computer Order number 2meter IEEE 1284 cable C2950A 3 meter IEEE 1284 cable C2951A USB cable Method of connectivity from printer to computer 2 foot cable 8121 0549 2 meter cable 8121 0539 Copier scanner for Attachable scanner exclusively for C7046A the HP LaserJet the HP LaserJet 1200 printer R37 5020CN 1200 Replacement part number Printer server HP JetDirect 175X Connects the HP LaserJet 1200 printer to a network J6035A Printing supplies HP Multipurpose paper HP brand paper for a variety of uses 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HPM1120 HP LaserJet paper Premium HP brand paper for use with HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HPJ1124 HP LaserJet transparency film HP brand transparency film for use with HP LaserJet monochrome printers 92296T letter 92296U A4 Toner cartridges Toner cartridges Replacement toner cartridges for the HP LaserJet 1200 2 500 page cartridge 3 5

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