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D3200 & D3300 Series Security DVR Instruction Manual

1. 2 Inthe Overwrite drop down menu select Auto to enable overwrite mode When overwrite is enabled the system deletes the oldest footage first in first out when the hard drive is You can also select a desired amount of days or hours the system should retain data For example if you select 30 days the hard drive will begin to overwrite itself after 30 days Note that your hard drive must be large enough to store video for the selected duration 3 Click Save to apply your settings Configuring PTZ Parameters The system is capable of manipulating PTZ cameras not included that are connected to the system Please note that you wil need PTZ information from the PTZ camera manufacturer s users guide For details on connecting a PTZ camera to your system see Appendix B Connecting PTZ Camera on page 147 To configure PTZ settings 1 Click the Remote Setting tab and click Device PTZ 2 Configure the following Channel Select the channel that the PTZ camera connects to rotocol Select the protocol of the PTZ camera ud Rate Select the baud rate of the PTZ camera Remote Viewing Interface Data Bit Select the data bit rate of the PTZ camera Stop Bit Select the stop bit rate of the PTZ camera Parity Select the parity settings of the PTZ camera Cruise Select Enable or Disable Address Select the address of the PTZ camera Consult the PTZ camera s instruction manual for p
2. fle This does not affect the formato video files that are backed up locally on the DVR e using a USB flash drivel NOTE This feature is not available Mac 1 Click the Local Setting tab Remote Viewing Interface 2 Under File Type select the file format you would like to use when saving video 264 or avil Local Setting ee Optional Under Interval select the maximum length in minutes for video saved on the remote computer 4 Click Save to save your changes Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras not included For details on connecting PTZ cameras to your system see Appendix B Connecting a PTZ Camera on page 147 To control the PTZ settings on the DVR 1 From the Live tab double click to select the channel the PTZ camera is connected to Remate Viewing Interface 2 Use the PTZ control panel to control the pan tilt zoom focus and iris control of the camera Olek he baton te enable disable etn PIZ contrata ta Insite display ares ta pan and Preset Use the Preset tab configure ae mera sin the desired angle pres thes button td Sling to he Preset Video Playback Zoom Focus and the pan Use the Cruise tab to Mid desired PTZ cae options Video Tab Use the Video tab to configure the Pig comers ideo qua fray ie ter oat tings Video playback allows
3. your DV To delete a DVR 3 From the Main Menu tap Device 2 Press and hold on DVR you would like to delete and then tap Delete e FURDVR Press and hold ta delete To modify a DVR 1 From the Main Menu tap Device Man 2 Tap on the DVR you would like to modify 3 Change the connection details as needed and then tap Save Appendix A System Specifications Appendix A System Specifications System EELS TEER Sure Ven eco Fick EU MEM TET E Cat VES Wine Ree CORTE Teer yer grim Inputs Outputs Van cm ES Tae E IUE Lud SERE 1a Naty es omo BNC BEI NIE DS BNE BNE aE EHO x BNC TD39047 LLI Ej TOC LEDER TE TR DUST Ex TEE ET NEE EE TEH ENE BE NW eH ENE DTI TER NE DITE TEN ERE EE TSE RUSE SET EI E TSO BEE BUG TTT Tcr FETS DEP Prie Display CE aE TR O TT Tre Dp TENTI dd D3308 1 4 9 EIL Recording TSE udi Congressu Wm Rea SE TR a TTT aT UN Pa BRUST ii abc 72288 pg Appendix A System Specifications SLE TOTTI HOS uth per channel 7203420 1480240 pps per channel CIF 3402401 per stre PROUT is per eei ir ara Up aer cnet eH Bal Ole par channe
4. at startup la normal gt The system beeps Mation detection E enabled and Open Main Menu and cick Syster Motion inthe luting mation the alarm buzzer ls activated Buzzer drop down select CICK App detection metres Emai plication disabled gt Ensure you have configured emait naar For see Setting up mall on page Troubleshooting Troubleshooting Remote Connections Error F Cannot connect to the Javon a network Possible Causes gt DVR not connected to router Solutions Connect an Ethernet cable trom the DVR LAN port to your router and then reset tne DVR using the power site DUR and campuler nat on same Ensure your DVR and computer are connected to your computer is using a WiFi network ry it the router using an Ethernet cable x Cannot connec ta the lav over the teret Parte not forwarded Part Forward tne HTTP prt tol Oana atem Port etu 900 ONS acount nor crested Fallow the instructions under Step 2 of 4 Create BONS Account an page 56 ONS rot enabled on DVR Flow the structions under Step Sot Enable DONS onthe DVR on page 57 ONS adress not entered Explorer or Salari enter vii he damain name om th covfematin emal in ut and then colon and HTTP prt Ifor example temsmih myddns Acc Cannot connect athe Dv using a
5. 4 Complete the steps above to create additional presets as needed Press Save when you are finished to save created presets Selecting PTZ Presets 1 Inthe No field select the number of the preset you would like to select 2 Click Goto to go to the preset Deleting PTZ Presets 1 Inthe No field select the number of the preset you would like to delete 2 Click Clear to delete the preset and click Save to save your changes Starting Stopping PTZ Cruise When PTZ cruise is enabled the camera wil cycle through saved presets You must set and save presets to use PTZ cruise To start stop PTZ cruise 1 Right click to open the Menu Bar and click the Start Cruise button EF Enter the system password The camera will cycle through PTZ presets TostopthePTZcruis right clicktoopenthe Menu Bar and click the Stop Cruise button Enter the system password w Appendix Connecting Additional External Monitors Appendix C Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously Use the Video Output port BNC on the rear panel of the system to connect an external monitor This is usefulif you need to monitor the system from a second location e g aback office You can press 0 the remote control three times to switch the mouse and system interface between the monitor connected to the VGA HDMI port
6. Latch Time Enter the duration the alarm continues to trigger after the event ends Show MessagerSelectthe checkboxifyau want the system to display a system message when an alarm triggers Buzzer Select the checkbox to enable the system to beep if an alarm triggers Send Email Select the checkbox if you want the system to send email notifications if an alarm triggers t Recording Select the duration the system continues to record as an event after the alarm trigger ends For example it you select 30s 0 seconds the system continues to record for 30 seconds after the alarm trigger ends Full Screen Select the FullScreen check boxsothatthe system goesintofullscreen mode when motion or an alarm trigger is detected 3 Click Apply to save your settings Device The Deve men aos You to configure ard drive and PTZ settings and format hard drives USB flash drive not included For details on connecting PTZ cameras not included see Appendix Connecting a PTZ Camera page 147 Configuring Hard Drive settings To format the hard drive ATTENTION Formatting the HOD frases all data on the hard disk This stop cannot be undone 1 Select the HDD tab 2 Click the checkbox under Select to choose the drive you wish to reformat 3 Click Format HDD 4 When the warning window appears click OK Wait for the system to format the hard drive 1 Select the HDD
7. ole S Power Sources This product should be operated ouster power pany For productsinanded to operate rom Battery amer or aiher sources reler o the operating Unlerrutble power suples should Fhe UL sting mark ar CSA cordon mart Caton seca Per tne product shou bear the UL Using mark or CSA eration mark onthe acrssory fast and shouid hele any potentat hazard em elecirieat Shack doubt contact quale senice personnel Installation Continued 10 Ventilation Slots and openings in the case are prodded venison etre Slats operation oi product and to protect rom overheating These openings must te blacked or comi The Peping edu ney be sed by lac the oduct oa bed ala sma auria is produci should be placed near or oer llr register produet shouid nat be cede atu nean Such sa totae er wed 11 Attachments Do not use recommended by the product ay cause a hazard chants unless as they 12 Water and Moisture Do not use tis product near veter for example near a bath tul wash bon thon ink or laundry tub e a wet basement near S Shim pool and Ne Ue 13 Heat The product should be situated away from heat sun radiators heat registers sloves or her products including spars Wat produce ieri Esp OE Ed
8. send outa warning if the hard drive is low an storage configure system warnings 1 Click the Events tab 2 Configure the following Event Type Select the event that triggers the system to send out a notification or alarm trigger Choose from Disk No Space low hard drive space Disk Error hard drive error or Video Loss Enable Select Enable or Disable to activate or deactivate the system from sending out notifications Alarm Out Select the checkbox to enable alarm out devices from triggering Show Message Select tho checkbox for the system to display an error message when an event occurs Send Email Select the checkbox for the system to send out email notifications when a system error occurs Note email notifications must be configured Latch Time Select the delay duration in the drop down menu Buzzer Select the buzzer system beep duration when the system detects a system error 3 Click Apply to save your settings Saving Your System Configuration toa USB Flash Drive The DVRallows you to save your current system configuration to a USB flash drive not included This is useful if you Click to sae system settings to a USB Rash drive Using the Main Menu want to backup your current settings NOTE This function only saves settings created in system menus It does not save or backup any video we your system configuration toa USB flash drive not include Insert US
9. Mobi Apps Accessing your DVR Using a Mabile Device 2 Tate Digi suit icon Hw open he apr 3 Tap Device Manager re 4 Tap add your choice Login Address Enter your DDNS wus Enter a name or address e g tomsmith myddns Iiscori Client Port Enter the Client Port em com Enter your DONS address default 9000 mine Enter the Cent Port User Name Enter the DVR s user default admin the user name Password By default the password is 000000 Enter the password 8 Tap Save Digi Summit connects to your DVR and streams live video from your cameras 3 Motile Apps Accessing your DVR Using a Mobile Device Digi Summit Interface Live View Sul ree Tapa chanel to select hiis dnm N RE 0 36 men ign bts ae des Taking Screenshots 1 Tap Bl ring ve view or playback Apps Accessing your DVR Using a Mabile Device Ittaking screenshots from live view Select the grid area you would lke to take a screenshot from or tap B to take a screenshot from all connected cameras Select the grid area you wouie I io tke a 2 screenshots see Viewing Screenshots on page 124 Taking Manual Recordings 3 during ve view or playback Iftaking manual recordings from live view Tap the grid area you would like to start recording on Tap again when you wo
10. To log into the DVR 1 Inthe User Name field enter admin 2 In the Password field leave the entry blank default NOTE By default the user name is admin The password is left blank 3 Click Login to connect to the system Changing Viewing Modes You can change the number of channels that the system displays simultaneously i e Split screen Mode Single channel Mode ete To change the DVR s viewing mot Click one of the following III conta are not show 6 Taking Screen Shots The system can take screen shots of a selected channel during live view Remate Viewing Interface To take 1 Click beside the desired channel to capture an image 2 Apop up window opens on the bottom left corner of the window Click Preview to view the image or Folder to show the image in the save folder Ifyou receive an error taking a screen shot You may receive an error when taking a screen capture This is caused by an Internet Explorer security setting To reduce the security setting in Internet Explorer 1 Click on Tools gt internet Options n IE and above click the gear icon on the top right Click the Security tab De select Enable Protected Mode Click Apply to save your settings 5 Refresh Internet Explorer Recording Video You can record video footage directly onto your locat hard drive Once the video is in your hard drive you can back up the video footage onto recordable media such as
11. multiple monitors Using Sequence Mode When Sequence Mode is activated Main View will automaticaly cyele through pages every few seconds You can set Sequence Mode an one or all CMS D3 windows To se Sequence Mode 1 ctii to open Sequence Mode controls 2 Ifyou want to use Sequence Mode only en the current window click Current Main View Then select In nt for the current window to use a custom switch interval dwell time or CMS D3 Central Management Software Sync with Global forthe current window to use the same interval as other windows T oR Ifyou want to use Sequence Mode on all windows click Global Main View Enable the checkbox to force all Main View windows to use the same interval as other windows 3 Use the slider to set the Switch Interval dwell time 4 Click Start to start Sequence Mode Using PTZ Controls If you have a PTZ camera you can control it remotely through the software NOTE You must connect the PTZ camera to the DVR and configure PTZ settings locally before can use PTZ controls See the manual for your system for details CHS D3 Central Management Software To control PTZ cameras 1 In Main View hold the mouse over the PTZ camera to open the Camera Toolbar Click f to open PTZ controls PTZ Controls conical pests Using PTZ Presets Using PTZ Cruise When PTZ cruise is enabled the camera wil cycle through saved preset
12. pe per chanel Tessin us Conr Man es SEY Tejas gr SAT NIST ga abel PAL Sea ea Rea ara Coe Wee Playback Pa aT Speed Tara ar TO Tick Pier Bac Per Tp eT a asa on EXEC suy 3 Storage amp Backup Sume OS a Capa TEOTDETEISTT p OTE S01 Upto zt 08022 Upto Becta Wadia TSB Flash Divs USE Eiern HOO Exar HOD Fle Formar EIE ie generato Included Configuration Back Va USE Der Network Suppone Opern Stems WESS VERT Mat S Seo Leopard 104 ar above cog Ems NOTTS Tess sape Smart Phone Company Spar Phone amp Tait Compal Pea Phone Android version 2 amp abel em ConA Fal stp RIFT rer newer Fors Programa Byer Network Prats TCHIP DHCP DONS PPPOE Tawar TTS TOTO ESTE Netwrk Speed Canis E Uae Ta USE TE TOE CESE Rufo me sync by server Appendix A System Specifications General GELI 7 SG DSR DETTE SERT B3332 SOME Poan e Som Sinn DBE farm x 18 1 Itm x Jmm ESALET TEL parang Temperature EEOC aoe FUR DORE cade Funidiy ELI
13. As our products are subject to continuous ir improvement Digimerge Technologies Inc a FLIR company and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E amp OE Appendix B Connecting a PTZ Camera Appendix B Connecting a PTZ Camera You can connect 45 485 PTZ cameras not included to the 5485 ports on the rear panel To connect a PTZ camera to the system 1 Connect the Transmite TX Cable to the side of the RS amp port on the rear panel 2 Connect the Transmit DX Cable to the side of the 5485 port on the rear panel 3 Connect the video cable to a BNC port channel mode shown Configuring PTZ Settings Before you can use the PTZ controls you must enter your camera s PTZ protocol details into the DVR Prerequisite Obtain the PTZ protocol details for your camera Check your camera s instruction manual for details To enter PTZ camer settings in the DVR 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Device and select the PTZ tab Appendix B Connecting a PTZ Camera Configure the following according your PTZ camera s specifications Channel Select the channel the PTZ camera is connected to rotocol Select from Pelco D or Pelco Baud rate Selectthe PTZ camera sbaudrate Data Bit Select from 5 8 data bits Stop Bit Select from 1 2
14. Contrast and Saturation Click Apply to save your settings Enabling Covert Recording Covert Recording blanks out the screen that it seems as the system is nat recording Covert channels are only Visible when the admin account logs in Using a remote computer or mobile device Select the Live tab In the Channel drop down menu select the channel you wish to hide Inthe Covert drop down menu setect Enable 4 Click Apply to save your settings Configuring the Time and Recording Time Display To add remove the time stamp in the system displ 1 Inthe Live Time and Record Time drop down menu select enable or disable 2 Click Apply to save your settings Configuring Sequence Time Sequence time refers to the amount of time a channel appears on the screen before changing to a different channel when the DVR is in Sequence Mode For example when Sequence Mode is on channel 1 is shown for several seconds before switching to channel 2 To configure the sequence time 1 Click the Output tab SEQ wll tine 2 Click the SEQ Dwell time field and enter the time channels remains on screen before changing to another channel 3 Click Apply to save your settings Changing the Video out Resolution 1 Click the Output tab 2 Click the drop down menu beside VA Resolution and select the output resolution Using the Main Menu Click Apply to save your settings Right click repeatedly to exit all men
15. lick camera or DUR Deleting Camera Groups Click the camera group you would ke to delete and click Delete Click Yes Click Delete Click camera group Local Log Search The Local Log Search allows you to search CHS D3 logs By default CMS D3 retains logs for upto ane week You may set the og retaining time up to one month ar details see System Configuration on page 110 To search for logs 1 From the Control Panel click Local Log Search 2 Configure the following search options User Name Select All Users to search for logs generated by all users or select a specific user to see logs generated by that user CMS D3 Central Management Software Log Select Alarm for motion detection alarms and system warning logs Operation for operations logs such as configuration changes or System for logs of user access to the system le g log ins and log outs Minor Type Select All to search for all logs in the Log Type you have selected or select a specifie type of log to search for Group Select the DVR or camera group you would like to search for logs on or select All Groups to search for logs from all DVRs and camera groups Start Time End Time Select the start and end time for your search 3 Click Search logs that meet your search parameters appear in the list ek Search Backing up Logs You can backup log search results to your computer hard drive or open saved log files in
16. the edge of a privacy area and drag to resize privacy area Right click when you are finished to exit Optional Use the drop downs next to Copy to copy privacy areas to another channel or all channels Click the Copy button to copy privacy areas Click Apply to save your settings Creating a Custom Split screen Display You can create custom split screen display and re arrange where channels are placed TIP You can use the steps below to create a custom split screen display on secondary monitor connected to the Video Out Main on 03316 03332 port First move the mouse and system interface to the Video Out monitor by pressing 0 three times on the remote control Complete the steps and then press 0 three times on the remote control again to return the mouse and system interface to the VGA or HDMI monitor Your custom display will be saved on the secondary monitor Tore arrange the split screen display Select the Output tab Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen NOTE Enabling View Setup disables your ability to change channels the normal way on the selected monitor You will need to disable View Setup to return to normal operation Using the Main Menu Select Enable Select display mode Clk Vout Setup Under View Mode select the desired viewing mode Single Quad Nine or Sixteen 4 Click Vout Setup
17. 2 Tap the DVR you would like to view manual recordings from Then select the day you would like to open Tap the recording file you would like to view Select he DVR then ehe aay Select the video le Apps Accessing your DVR Using a Mabile Device 4 Use the on screen controls r Using Device Manager to Manage DVR s You can use the Device Manager to add delete or modify your DVR s Tap Delete to confirm Motile Apps Accessing your DVR Using a Mobile Device 2 Tap on the DVR you would like to modify NOTE Change the connection details as needed and then tap Save Managing Favorites You can use Device Manager to add or remove cameras from your favorites list Your favorites list appears in the Live View and Remote Playback modes for quick access to channels Android Use the Digi Summit application to connect to your DVR on your Android phone or tablet System requirements Android version 22 and above NOTE For the latest device compatibility list visit www digimerge com Prerequisites Ports 80 and 9000 lor whichever ports your system i using must be port forwarded to your router a You must create DDNS account and have the DDNS settings configured in your DVR The DVR must have internet access You must have a DONS address to og in remotely Connecting to your System Using Digi Summit 1 Install the Digi Summit app for free from the Google Play Store
18. 4 Port Forwarding Step 2 of 4 Create a DONS Account Step 3 of 4 Enable DDNS on the DVR Step ol Connect to the DONS Address To Connect to the DONS Address Using the Client Software on PC s To Connect to the DDNS Address Using Safari on Mac E Remote Viewing Interface Logging into the System Chan wing Modes Taking Screen Shots Recording Video Showing Hiding Channels Adjusting Sub menu Options Changing the Save Directory of Screenshots or Recorded Video Changing the Format of Recorded Video IPC Only Configuring PTZ Settings Video Playback Video Playback Controls Configuring Display Settings Configuring Privacy Zone Settings Configuring Recording Configuring the Recording Schedule Configuring System Recording Quality Configuring Basic Network Settings Configuring the System Substream Configuring Email Notification Settings Configuring DDNS Settings Configuring Motion Detection Settings Configuring your System to During Motion Configuring Alarm Notifications Configuring Hard Drive Recording Mode Configuring PTZ Parameters Configuring the System Time and Dat Changing the System s Menu Time Out Configuring System User Accounts Viewing System Information Upgrading System Firmware Restoring Default Settings Configuring Event Settings CMS D3 Central Management Software System Requi Installing CMS D3 4 Adding
19. A menu appears that allows you to select the arrangement of channels Click the drop down menus to select which channels to show on the screen and the arrangement of channels Select th arrangement ol channels on screen amp Click Apply to save changes Click Ok Right click repeatedly to exit all menus and return to ive viewing Using the Main Menu Record 3 Click Apply to save your settings The Record menu allows you to configure recording settings suchas therecording resolution recording schedule and audio recording Configuring Pre recording Settings 1 Select the Rec Para tab 2 Inthe Channel drop down menu select the desired channel you wish to configure 3 Inthe PreRecord drop down menu select Enable to enable pre recording or Disable to disable pre recording 4 Click Apply to save your settings Configuring Backup File Duration Pack Duration Pack Duration refers to the duration of a backed up file in the system By default recording is packaged into 15 minute video files NOTE This feature is nat supported on 3316 03332 03316 03332 packages video files into files of a Maximum size of 255MB To change the DVR s backed up file size 1 Select the Rec Para tab 2 Inthe Pack Duration drop down menu select the desired duration 15 60 minutes Fle Size duration Changing the file size changes the duration backed up files For example if you select 15 minutes
20. Apply to save your settings Changing the System Language In the Language drop down menu select your desired system language Click Apply to save your settings Right click unti you ext the menu Follow the on screen instructions ta restart your system Changing Video Output NTSC amp at drop down menu select NTSC or PAL Click Apply to save your settings Configuring Menu Time Out and Auto Logout The Menu Time Out setting allows you to configure how lang the system menu will remain on the screen during inactivity If passwords are enabled it also enables the Auto Logout which allows the system to lock itself after the system is idle for the selected duration To configure Auto Logout Select the General tab In the Menu Time Out drop down menu select the desired time before the system locks itself Click Apply to save your settings NOTE You will need your sy name and system Adding Users amp Changing the Admin Password For details on changing admin and user passwords see Managing Passwords on page 30 For details on creating User accounts see Adding Users on page 31 stems user o unlock the Viewing System Information Click the Info tab Advanced The Advanced menu allows you to update system firmware load system defaults Configuring the Auto Reboot feature Auto Reboot allows the system to restart during a specified time and date Res
21. BNC Cameras Connect BNC cameras to the Video Input ports on the rear panel of the DVR model shown Video input Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports channel model shown Step 3 Connect the Ethernet Cable Connectan ethernet cable not included to the LAN port on the rear panel ofthe DVR Connect the other end of the ethernet cable to router on your network channel modet shown Connect ethernet cabis avon Basie Setup Step 4 Connect the Monitor Connectan HDMI cable notincluded fromthe HDMI port to the TV or monitor recommended Connect a VGA cable not included from the port to the monitor channel model shown o Step 5 Connect the Power Adapter and Power on the DVR Connect included power adapter tothe DC 12V port Connect the end ofthe power adapter to a wall socket or a surge protector Turn the power switch to Ito turn on the DVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads alive display view chanel model shown Default System Password amp Port Numbers By default the system user name is admin and the password is 000000 Passwords are enabled by default and required to LA secession Bar or Main Men t is essential that you create your own password For details see Managing
22. CMS D3 To backup logs 1 Perform a search using the steps above 2 Click Backup ck Bacup 3 Select a folder and enter a file name Click Save 3 CMS D3 Central Management Software To open saved log files 1 Click View Backup Glick view Backup to open es Prae 2 Select a log file and click Open Account Management The Account Management menu allows you to create user accounts for CMS D3 The client software has the following types of user accounts Admin The admin account is logged in by default when you first run the client software This is a unique account that has full control over software and DVR functions The admin may add modify or delete any user account User This isa standard user account User accounts have only the permissions they are given bythe admin and cannot change software settings or change other user accounts Users may change their own password To access Account Management From the Control Panel click Account Management BA Enabling Passwords for the Admin Account By default the password for the admin account is blank and a password is not required to access CHS D3 Creating a custom password for the admin account will make it so passwords are required to access the software 1 While logged in as the admin account click the account in the list and then click Click Modiy ek admin 2 Enter a Password fo
23. DVR Click inside the attention bar and select Install this Add on for All Users on This Computer to install the plug in oman arp SelctnstallthieAd onferAlUsarson Ta Computer Click inside the attention ar Ifyou are connecting using Internet Explorer 9 or 10 the attention bar appears on the bottom of the screen Click Allow to install the plug in 7 377 4 Under User Name and Password enter the DVR s username and password By default the username is admin and the password is 000000 5 Click Login to log into the system NOTE Once logged in the system interface is identical to the ane used in the Client Software For details see Remote Viewing Interface on page 59 Motile Apps Accessing your DVR Using a Mobile Device Mobile Apps Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets NOTE Port forwarding is required before you can connect to your DVR using a mobile device Different features are available on each mobile viewing device and application Compatible Devices and Platforms Platform Supported Versions and Devices Name Get App From ios 105 510 and higher DigiSummit Apple AppStore iPhone iPod Touch iPhone iPad 1st generation and above Miu Android Android 22 and above DigiSummit Google Pay Store For the latest device compatibi
24. DVRS 4 Adding a DVR from the local area network LAN P Adding a DVR using a DONS address Control Panel 2 Main View in Using Multiple Windows or Monitors Using Sequence Mode Using PTZ Controls Remote Playback Remote Playback Controls Downloading Video Files Group Device Management Modifying DVRs Deleting DVRS Remotely Configuring DVRS Creating Camera Groups Modifying Camera Groups Deleting Camera Groups Local Log Search Backing up Logs 105 Enabling Passwords for the Admin Account 105 Adding User Accounts 10 Modifying User Accounts E Deleting User Accounts 107 Using File Management Video Player Opening Backup or Downloaded Video Files 108 Video Player Controls System Configuration General Fite Harm Sound FLIR Player Playing Backed up Video on PC Installing FLIR Player Running FLIR Player FLIR Player Interface Overview About the Advanced Config menu FLIR Mac Player Viewing Backed up Video FLIR Mac Player Interface Loading individus Video Files Loading Multiple Video Files Remote Viewing on Internet Explorer Mobile Apps Accessing your DVR Using a Mobile Device Compatible Devices and Platforms Before you Begin iPhone System requirements n Prerequisites uo Connecting to your System Using Digi Summit uo Digi Summit Interface E Using Remote Playback Mode on iPhone E Viewing Screenshots 1 Viewing Manual Recordings
25. FLIR Right for Business formerly D GJMERGE D3200 D3300 Series Digital Video Surveillance Recorder 4 8 16 32 960H Real time View amp Record CMS Mobile Apps HDMI Instruction Manual English Version 2 0 www digimerge com www flir com security Copyright 2013 Digimerge Technologies inc a FLIR Company Thank you for purchasing this product FLIR Digimerge is committed to providing our customers with a high quality reliable security solution This manual refers to the following models 03200 Series D3300 Series For the latest online manual downloads and product updates and to learn about our complete line of accessory products please visit our website at www digimerge com www flir com security CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Mash with arrowhead mba within an equilateral angle ls tended to alert the user to the presence of uninsulated dangerous voltage within the product enclosure that may be of magnitude to constitute arisk of electric shock Maintenance serving structions accompanying exclamation paint within an equilateral ranges intended to alert the user to the presence ot portant operating and the applance WARNING PREVENT FIRE OR SHOCK HAZARD DO NOT EX
26. From Control Panel cick Fle Management 2 On the left side of the screen click the camera group DVR or camera you wish to search 3 Click the Videos tab to search for manual video recordings or click the Pictures tab to search for screenshots 4 Set the Start Time and End Time for your search The timestamps on manual recordings and screenshots are based on the timestamps on the original video recordings not when the files ware saved 5 Click Search to search for files CMS D3 Central Management Software amp Double click to open files or use the controls on the bottom of the screen to delete or save files to a different location on your computer Select Pictureor Video Set Start Time and End Time ube to open fes Delete lle ClektoSavetesto iren eatin NOTE Picture files are saved in png format Video files are saved in 24 format If you want to covert video files to avi download the AVI converter from vavai digimerge com Video Player The Video Player allows you to open backup video files extracted from the DVR or to play manual recordings or downloaded video files Opening Backup or Downloaded Video Files 1 Click File gt Open Video File The Video Player opens CMS D3 Central Management Software Click f Then select your video file and click Open It wil begin playing back in the Video Player Click to open a video ile CMS D3 Central Management Sof
27. INPUT ports on the 2 Connect the RCA audio cable from the camera to the corresponding Audio INPUT Right click to open the Menu Bar and click the Main Menu button 4 Click Record and select the Mainstream tab Shack Auta enable nud recordin J 5 Ensure the Audio checkbox is checked next to the channel the audio enabled camera is connected to 6 Click Apply to save your changes L3 Appendix E Replacing the Hard Drive Appendix E Replacing the Hard Drive The system comes with a pre installed SATA hard drive You can expand the hard drive capacity with a maximum of two 278 35 or 2 5 SATA hard drives for a maximum storage space of 4T NOTE The D3332 supports upto eight 2TB 2 5 SATA hard drives fora maximum storage capacity of 16TB For D3332 you must use hard drives rated for 7200RPM or higher Different stops are required to Install hard drives on the D3932 For details see Installing Hard Drives 163882 on page 168 Removing the Hard Drive 1 Remove the screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and lift oft careful of sharp edges 3 Disconnect the power and data cables 4 Next remove the hard drive from the housing Ifyour system has a 35 hard drive remove the 4 screws holding the hard drive bracket and remove the bracket from the DVR Remove the screws securing the hard drive tothe brack
28. USER accounts with varying levels of access to the system For security reasons tis essential to create a custom password for the system Enabling and Changing Passwords You can change the system password of user accounts rom the Users menu To enable the admin password 1 Right click to open the Menu Bar and click the Main Menu button Fe 2 Click System and select the Users tab Select the checkbox beside admin to change the admin password then click the Edit button E sekctcheditorbesde admin eat 4 Configure the following User Name Enter the desired admin user name Password Enable Select Enable to enable system passwords Password Enter your desired password Managing Passwords Confirm Re enter the password 5 Click Apply to save your settings Adding Users You can allow multiple users to log in to the system When adding different users you can assign what menus they have access to For example you may want your friend to monitor your system while you are away while not giving full access to your system To add anew us 1 Right click to open the Menu Bar and click the Main Menu button 2 Click System Users tab 3 Select the checkbox beside Usert or any other user then click the Permission button beside User Contigure Permissions a 4 Select the menus and channels the user will have access to porem Select which channel
29. Using the Log Search n Network SY Configuring Network Type DHCP amp Static IP 2 Enabling Auto Port Forwarding Changing the DVRs Client and HTTP Port a Adjusting Remote Connectivity Streaming Rates Setting up Email Notification Configuring DONS settings Configuring Motion Detection Configuring Harm Settings Device Mar Configuring Hard Drive settings a Formatting USB Flash Drives Formatting eSATA Backup Drives a System Changing Date Format Changing Time Format as Changing the System Language Changing Video Output NTSC amp PAL Configuring Menu Time Out and Auto Logout Adding Users amp Changing the Admin Password r1 Viewing System Information Advance Configuring the Auto Reboot feature Upgrading the System Firmware 4 Restoring to Factory Default Settings 4 Restarting or Shutting Down the DVR 50 Configuring System Warnings E Saving Your System Configuration to a USB Flash Drive s Loading a System Configuration from a USB Flash Drive 5 Setting up your DVR for Remote Connectivity System Requirements Accessing your DVR within a local network LAN Stap 1 of 3 Connect your DVR to the Local Area Network Step 2 of 3 Obtain the DVR s Local IP Address Step 3 of 3 Connect to the DVRs Local IP Address To connect using the DVR s locat IP address on a PC To connect to the DVR s local IP address on a Mac Accessing your DVR Remotely over the Internet Step 1 of
30. Video Files To load files saved onto your hard drive 1 Click the Load new fie button E 2 Browse and select the desired file Click Open to add the file to the video playlist NOTE The default save directory is in your Home folder dvr Double click feto begin playback Double click the video file in the playlist to begin playback Loading Multiple Video Files You can load an entire folder of video files To load multiple vi files saved onto your hard driv 3 Click the Load folder button 2 Select the desired folder you wish to add to the playlist Click Open to add the videos in the folder Double click fle ta begin playback Double click the video file in the playlist to begin playback Remote Viewing on Internet Explorer Remote Viewing on Internet Explorer You can connect to your DVR using Internet Explorer 7 or higher on a PC NOTE On PC remote viewing is only compatible with Internet Explorer Mozilla Firefox Opera and other browsers are not supported For Safari connection instructions see Setting lip your DVR for Remote Connectivity on page 52 Prerequisites The HTTP Port default 80 and Client Port default 9000 must be port forwarded to your router You must create a DONS account and have the DONS settings configured in your DVR For details see Accessing your DVR Remotely over the Internet on page 55 The DVR must have inte
31. click the file in the list on the right to begin playback m FUR Payer Playing Backed up Video on PC FLIR Player Interface Overview vanced Config menu Meo Window Remove te Delete ie 2 x mh trus Net ie About the Advanced Config menu The Advanced Config menu allows you to select where the screen captures are stored To open the Advanced Config menus 1 Click the B button Snapshot button Click Select to change the snapshot save folder Then select the folder and click OK Exe 3 Click OK to save changes FUR Mac Payer Viewing Backed up Video on Mac FLIR Mac Player Viewing Backed up Video on Mac FLIR Mac Player allows you to view your backed up video files To install FLIR Mac Player 3 Go to wivw digimerge com and search for the model number of your DVR look at the label underneath your DVR for the model number 2 Navigate to the product page for your DVR model and download Video Player for MAC 3 Extract the file and double click the FLIR Mac Player installer pkg file Follow the Launching FL Mac Payer cckth FLIR Mac Payer icon gif nthe Doctor inyour Aplin Fe FLIR Mac Player Interface Video window Frame by frame Volume sider CKO Rewind ooo Lond new le Looped playback Load tolder Clear playlist Remove selected fle ns FUR Mac Player Viewing Backed up Video on Mac Loading Individual
32. details on viewing backed up video see FLIR Player Playing Backed up Video on PC page 113 or see FLIR Mac Player Viewing Backed up Video on Mac on page 115 Converting Backed Up Video to AVI Files The DVR saves its backup files proprietary video files To share these files you must convert them into AVI files Note that the AVI generator also convert audio fram audio enabled cameras install the AVI converter 1 Insert the software disc in your computer s CD DVD rom drive 2 Locale the AVI Generator software from the CD installation wizard Playback and Backup 2 Follow the on screen instructions to install AVI Generator To start the AVI Generator 1 Dout the A Generator shortcut on the desktop 2 iek Open and then tocate the backed up video on your hard div Open Open 4 Cilek Start to convert and save the file in the default save folder Or click Save As to select a desired save folder then click Start to convert the file maman lse sen 5 Locate the file in the folder you selected in step 4 Managing Passwords Managing Passwords The system supports the following account types ADMIN system administrator has full control of the system and can change both administrator and user passwords and enable disable password protection USER normal user only has access to live Viewing search playback and other functions You may set up multiple
33. disable audio recording Click Apply to save your settings Configuring Recording Quality Resolution and Video Frame Rate You can configure the recording quality recording resolution and video frame Tate for each channel To change the recording quality recording resolution and video frame Click the MainStream tab Under Mode select D1 or 960H 940H will enable larger wide screen formats NOTE Ifyou change this setting the DVR will restart when you save changes Under Mode select O1 or 40H Using the Main Menu Re 3 Frames per Second Recording quay Under the Quality drop down menu select from Good Better or Best to adjust the quality of recordings on each channel 4 Under the Resolution drop down menu select the Recording Resolution for each channel ID is selected available options are CIF 1820x240 HD1 720x240 or D1 720x480 19609 modeis selected available options are 480x240 960x240 or 960x480 5 Under the FPS drop down menu select the number of frames per second you want the DVR to record on each channel 4 Optional Use the Copy and Copy To drop down menus to recording settings to or all channels Click Copy copy recording settings 7 Click Apply to save your settings Search The Search menu allows you to search for saved video on your system for playback and backup Searching for Video on the System 1 Inthe main menu click Sea
34. eed for service 7 Replacement Parts When replacement are PERC have tne sere leid ver atthe replacements used har the same salely se he ina pits Ue ot eah prenent ire electi odi order atate Safety eum completion o any service or tots product ask the service tehnician ta perform safely checks fecammendea by b determin thatthe produet is n ale operating condo Use Cleaning Unplug the product from the wall outlet Sire nln ances or Use damp cloth cleaning Product and Cart Combination When product is Testun a cor product and cart should be moved with care Quick spe excessive ita and uneven tagna Mene che olan anti say hat could re or electric shock Never spi Eee 4 Lightning For added protection ol this product cing ali storm ent te a ed SE ond dance e ES E System ns prevent damage othe product due and power re surges 5 FCC IC Notice This equipment has been tested and found to comply with the limits for a Claes A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance
35. mabl device Ov has nt been congure ior internet connection Ensure you have all the steps a Seting p your CNR lar Remote Connecty on page 52 See above to troubleshoot remote connections Glen Port has mor been Forward tne Gant Port deat O00 on your Ir adress used rom ouside Use the DONS dires to connec ta the DWR ising a mobile aplican connection rom internat network of WE connection and attempt to connect sing 36 or mobile nete w Please make sure to visit our website www digimerge com to receive product updates and information 3 Easy Ways To Contact Us p Online No Product support is available 24 7 including produc information user manuals quick start up guides and FAQ s at www digimerge com By Email Technical support for technical installation issues tech digimerge com By Phone North America 1 866 816 5919 Technical support for technical installation issues Mon Fri 8 00 am to 8 00pm EST We welcome your feedback at info digimerge com For more information visit www digimerge com
36. name if you want to re name the channel osition Select the position of where the title appears in the channel Covert Enable or Disable covert recording Covert recording will hide the channel on the DVR s local display You will see be able to see the channel when you log in remotely Show Time Select Enable or Disable to show or hide the time on the DVR s local display Record Time Select Enable or Disable to show or hide the record time on the remote display 3 Click Save to apply your settings Configuring Privacy Zone Settings You can blank a certain portion of the channel with black box To configure a privacy zone Click the Remote Setting tab and then click Display Privacy Zone 2 Inthe Channel drop down menu select the channel you wish to configure 3 Select the Privacy Zone checkbox to enable privacy masking Drag your mouse cursor over the areas you wish to black out red box indicates the area that is masked blocked outl Drag mouse over desired area To remove a privacy area click on the red box then click the Delete button 5 Click Save to apply your settings Remate Viewing Interface Configuring Recording Parameters To configure system recording parameters 1 Click the Remote Setting tab and then click Record gt Rec Parameters 2 Configure the following Channel Select the channel you wish to configure cord Select Enable or Disab
37. s Local IP Address 1 Press the PTZ 4 1 button on the front panel of the DVR to open the System Information window VRP address Setting up your DVR for Remote Connectivity 2 Weite down the IP Address and HTTP Port number of the DVR AlocaLiP looks something like this 192 168 5 118 Note that single digit numbers appear as three digits For example 005 is the same as Write down the port number beside HTTP Port Step 3 of 3 Connect to the DVR s Local IP Address Follow the steps below to confirm connectivity over a local network on PC or Mac To connect using the DVR s local IP address on a PC 1 Install Client software for PC from the CD or from vevedigimerge com 2 Double click on the Client software for PC icon jf on your desktop Enter the following information IP Address Enter the IP Address of your DWR User Name The default user name is admin Password By default the password is 000000 Client Pe By default this is 9000 4 Click Login to access your DVR Client software for PC connects to your DVR and streams live video from your To connect to the DVR s local IP address on a Mac 1 Open Safari ress of the DVR colon and the HTTP port number of the DVR e g http 192 168 5 118 80 into the address bar You must include the HTTP port number of the DVR after the address A page appears to prompt you to install a plug in Example Connecting to a Lo
38. tab 2 Select the checkbox beside the hard drive you wish to configure 3 Inthe Overwrite drop down menu select Auto recommended or select the desired duration the hard drive should retain its data NOTE If overwrite recording is enabled the system s hard drive automatically the hard drive s oldest Content frst in first ou 4 Click Apply to save your settings 1 Using the Main Menu Formatting USB Flash Drives ATTENTION Formatting a USE Rash rive erases data on the drive This step cannot be undone Insert a USB flash drive not included into of the USB ports In the main menu click Device 3HDD Click Format USB then click OK Wait for formatting to complete Formatting eSATA Backup Drives You may use a single eSATA external hard drive for backup purposes This allows forthe quick backup of large amounts of data You must format an eSATA hard drive before you may use it with the system NOTE The eSATA hard drive must be sell powered to work with the system NOTE You may use any size eSATA hard drive wth the system However the system will only use the first 28098 Ter backup purposes 03304 03308 03270 or the frst 9006 03316 0322 To format an eSATA hard drive ATTENTION Formatting an eSATA hard drive erases all ita on the drive This step cannot be undone Connect an eSATA external hard drive to the system NOTE If you have previously use
39. the Output tab 2 Drag the Transparency slider to adjust transparency 3 Click Apply to save your settings Adjusting the Video Margin IL you connect your DVR to a BNC monitor you can adjust the video margins NOTE You must select BNC output mode to adjust the margins ress 0 three times on the remote contralto switch the output mode between BNC mode and VGA HDMI mode When BNC mode is selected the mouse cursor appears on the BNC monitor To adjust the video margin 1 Click the Output tab 2 Click the Margin button Drag the sliders to the left or right to adjust the Let Right Top or Bottom Margin 4 Click Apply to save your settings and click OK to confirm Adding Privacy Zones A privacy zone allows you to block out up to 4 portions of each channel with a black square To configure a privacy zone 1 Click the Privacy Zone tab 2 In the Channel drop down menu select the channel you wish to configure Privacy Zone Configure the following Channel Select the channel you wish to configure Privacy Zone Select ON to enable privacy zones or OFF to disable privacy zones Area Setup Select the Areat amp checkboxes to enable up to 4 privacy 4 Click the Setup button next to Mask Area The Privacy Area setup screen opens Click and dag to mave privacy zones Cliekinsidetneedgeandaragtoresize Clickon a privacy area and drag to change its location Click
40. to modify 3 Change the connection details as needed and then tap Save 1 Motile Apps Accessing your DVR Using a Mobile Device iPad Use the Digi SummitHD application to connect to your DVR on the iPad System requirements 105 version 5 0 and above NOTE For the latest device compatibility list visit www digimerge com Prerequisites Ports 80 and 9000 lor whichever ports your system is using must be port forwarded to your router a You must create a DONS account and have the DDNS settings configured in your DVR The DVR must have Internet access You must have a DONS address to log in remotely An iTunes account NOTE You will need to create an iTunes account before you can download the app An Tunes stare account requires a valid credit card number The app is Iree of charge Connecting to your System Using Digi SummitHD 1 Install the Digi SummitHD app for free from the App Store Tap the Digi summitHD icon It open tne app 5 Configure the following Device Name Enter a name for your DVR of your choice Address Enter your DDNS address e g tamsmith myddns fliccom Client Port Enter the Client Port default 9000 User Name Enter the DVR s user name default Motile Apps Accessing your DVR Using a Mabile Device Password By default the password is 000000 Emer a name for your Oi Enter your DONS adress emer ne Client Port Enter the user name Emer te pass
41. to the alarm block Latch Time Enter the duration the alarm continues to trigger after the event ends Show Message Selectthe checkboxifyau want the system to display a system message when an alarm triggers Buzzer Select the duration the system will beep when motion is detected Or Using the Main Menu select OFF to disable the beep during motion events Send Email Select the checkbox if you want the system to send email notifications if an alarm triggers Email notifications must be configured Record Channel Select the channel you wish the DVR to record during motion recording Full Screen Select the Full Screen check boxsothatthesystem goesintofullscreen mode when motion or an alarm trigger is detected Post Recording Enter the post recording duration the ime the system continues to record after a motion event occurs 3 Click Apply to save your settings Configuring Alarm Settings The Alarm settings menu allows you to configure how the system behaves When an external alarm device not include is triggered To configure the Alarm tab 1 From the Alarm menu click the Alarm tab 2 Configure the following Alarm In Select the channel you wish to configure Alarm Type Select the alarm type of the device Choose from N O normally open normally closed Alarm Out Select the checkbox to enable the system s alarm block to trigger a connected external alarm
42. withthe manufacturers instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you wil be required to correct the interference at your own expense Modification Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Toute modification approuv e explicitement par le fournisseur de licence de apparel peut entrainer annulation du droit de Cutleateur utiliser apparel Rol This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS Directive 2002 95 The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead cadmium mercury and hexavalent chromium PBB and PEDE in the European Union This product has been certified and found to comply with the limits regulated by FCC EMC and LVD Therefore itis designated to provide reasonable protection against interference and will not cause interference with other appliance usage However itis imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the product electrical shock and fire hazard injury In order to improve the features functions and quality of thi
43. zoomed in area Click inside the box and drag to move the zoom area 4 Right click to exit and select a different zoom area Right click again to exit Zoom Mode and return to Playback Mode Using Video Clip Backup Video clip backup allows you to select a duration of video during playback mode and save it to a USB flash drive Inot included or eSATA external hard drive not included NOTE You must formatan eSATA hard drive before you can use itto backup data For information on formatting backup drives see Device on page 46 NOTE Video clip backup is only available when a single channel is selected for Playback To create a backup video cli 1 Connect a USB flash drive not included or eSATA external hard drive to the DVR 2 Open Playback mode with only one channel selected For details see Playing Back Recorded Video on page 22 Playback and Backup Glick the backup button to start your backup at the current playback time Click to select the start and stop times amp When you want the backup clip to stop click again TIP You can use fast forward or click and drag the video cursor to select the stop time for the clip This is useful because it allows you to backup longer segments of video without having to watch the whole video each time You must have enough space on your backup drive to save the file 5 Aconfirmation window appears showing information about the backup file you are about to create Cl
44. 4 DCIZV Connect the included AC power adapter 18 On Off Switch Turns the DVR on or Rear Panel 03332 32 Channel Video Input Connect BNC cameras Video Output BNC output for external or spot monitors esata onnect self powered eSATA external hard drive not included far data backup IR EXT Service only not supported AC Input Connect the included AC power cable Switch Turns the DVR on or off PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included Not supported Connect a VGA monitor not included to view the system interface 10 LAN Connect a CAT 5 RJAS Ethernet cable for local and remote connectivity USB Port Connect a USB mouse included or USB flash drive not included for data backup or firmware updates 11 HDMI Connect to a HDMI compatible TV or monitor not included to view the system interface 12 Audio In 5 16 Connect Octopus cable to connect audio enabled cameras not included or self powered microphones not included to channels 5 through 16 13 Audio Out BNC output for 2 audio channels e g speakers 14 Line in Service only not supported 15 Audio In BNC inputs for audio enabled cameras not included or self powered microphones not included connected to channels 1 through 4 16 Loop Out 1 16 BNC outputs to connect channels 1 16 to a Loop Out monitor Basic Setup Basic Setup Step 1 Connect the
45. B flash drive not included into one of the USB parts Right click to open the Menu Bar and click Main Click Advanced and select the Maintain tab Click Save Settings Wait for the system to save your settings Loading a System Configuration from a USB Flash Drive Insert a USB flash drive not included that contains saved configuration a USB port See above for details on howto save Your DVR configuration Right click to open the Menu Bar and click Main Menu Click Advanced and select the Maintain tab Click Load Settings The DVR will load the saved settings from the USB flash drive and then restart E Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The system features the following PC Mac remote connectivity options for connecting aver a LAN or the Internet APC Client Software to access a single system Built in browser based software for Internet Explorer PC or Safari Mac CMS D3 a multi site CMS application for PC and Mac for details see CMS D3 Central Management Software on page 83 Remote Viewing Client For details on navigating the remote viewing interface see Remote Viewing Interface on page 59 System Requirements Prior to using FLIR Client 1 make sure your system meets or exceeds the following system requirements Description Requirement Pentium 4 or above Operating w
46. CRO Press to view channel in Full screen View 16 Channel models To access channels 10 and greater Press 0 for channel 10 or 140 for channel 10 141 for channel 11 1 2 for channel 12 etc In Live Viewing Mode press repeatedly to switch between Split screen Viewing modes 4 Na Press to move cursor up Press to move cursor down 4e Press to move cursor left Pe Press to move cursor right 5 PI Within system menus Press to confirm a selection To open the System Information window In ive Viewing mode press once To open PTZ Controls In Live Viewing Mode press once and release then press and hold amp USB Port Connect USB mouse included or USB flash drive nat included for data backup or firmware updates 03332 32 Channel 1 LED Indicators PWR Power LED HDD Hard disk activity LED 2 IR Sensor IR receiver for the remote control 2 CM CRO Press to view channel in Full screen View To access channels 10 and greater Press 0 for channel 10 or 1 0 for channel 10 1 1 for channel 11 142 for channel 12 ete 4 CH JCHe Press to select provious next channel Press to open split screen view Press multiple times to select split screen mode 6 J Press to start stop Sequence Mode 7 Menu amp Playback Controls 44 In Playback Mode press to rewind Press repeatedly to increase rewind speed 5 ils In Playback Mode press to play pause video In Viewing mode p
47. Configure the following to perform a Log search Log Type Select the log type you wish to search under Choose from Alarm i motion events Operation li e Configuration changes Setup or Start Time Enter the time you wish to begin searching End Time Enter the time you wish to end searching Click Search Optional Click the Backup button to backup system logs to a USB flash drive not included you to configure the system s DDNS and network settings Configuring Network Type DHCP amp Static IP The system has the ability to operate in DHCP mode and Static IP mode After setting up your system itis highly recommended to set your system to use a static IP address This ensures that the IP address will not change ifthe power goes out or your router resets To configure DHCP and Static iP setting Select the Network tab In the Type drop down menu select DHCP or Static If you select DHCP the router automatically assigns an IP to your DVR Select DHCP or Statie I you select Static click the field beside IP Address and enter in the IP address of your chaice Enter your custom Subnet Mask Gateway DNS1 and DNS2 using the You must assign the IP in your router that you wish to make static For example you assign 192 168 289 as the static IP in the DVR you must assign 192 168 289 in your router static IP as well Consult your router s user s manual for det
48. Enable 3 Click Apply to save your settings Setting the Date and Time Using a NTP Server to set your System Time ANTP Network Time Protocol server syncs your system time with an online time server NOTE A constant Internet connection is required to use the NTP feature To enable NT 1 Right click to open the Menu Bar and click the Main Menu button Ug Click System Beside NTP click Setup NTP Setup 3 Configure the following Enable Select Enable Server Address Select the NTP server address Time Zone Select your region s time zone Select Enable Select NTP server Select your Time Zone ek Update awto connect Apply to save your settings 4 Click Update Now to connect to the time server 5 Click Apply to save your settings Recording ESS Recording By default the system is set to immediately record video from connected cameras in Continuous Recording Mode Recording Continuous Normal continuous recording You can set the system to stop recording once the hard drive is full or to continually record by overwriting previously recorded data For more details see Configuring Hard Drive settings on page 47 Event Recording The system also includes motion and alarm recording E sem cords when mation is detected ty tne camer Recording Ala is triggered Recording Audio The system can also record audio You must have audio capable cameras not ine
49. Facta ee ordei mandfsctuer 09 15 Camera Extension Cables Check the rating of our etansion cabs tower computes wah Your el authori regdatons priar to Natale 14 Mounting The cameras provided wih his system shouldbe mounted oniy as Dolci in ths qude or instructions tat came with your cameras ing he provided mounting bracket 17 Camera Installation Cameras are not intended for Submersion in mater Not all cameras can be Check your camera emiranmental rating to nimi they an inst outdoors When cameras na resi required Service 1 Servicing Do not tempt o serves this product Yeu te dangerous tage or other Pazanda Reier all reng te servie personnel 2 Conditions Requiring Service Unplug this product rom te wall outlet and reter serving quad personnel under the along cantans A When the power supply cord or plug is damaged ullua as been spiledor bes have lento the product has ben exposed to rain or water D Ithe product has been dropped or the cabinet has Bean damaged d the product does not operate normally by folowing the operating instructions ese that ore covered by the operating instructions Improper adjustment of other Controls ayes damage sail en equ estense tro by a guste technician 10 estar he product V nal operation F Men the produet exhibits a dine change perormance This indicates
50. Install the Digi Summit app for free from the App Store Tep he Dizi summit icon f to open tne oer Tap Device Manager E Tp Device Manager 4 your choice Address Enter your DONS address surova L Enter a name or eg tomsmith myddns ticcor Client Port Enter the Client Port defaut 90001 ass resins L Enter your DONS address User Name Enter the DVR S User juan sito Enter the lant Port name default admin Password By default the password is 000000 son Enter the user name Enter the password amp Tap Save Digi Summit connects to your DVR and streams live video from cranes Your cameras w Motile Apps Accessing your DVR Using a Mobile Device Digi summit Interface You can use Digi Summit in both portrait and landscape mode Tw Live View i Fia inc ies Ed Muse Mon Taking Screenshots 1 during tie view or payback m Apps Accessing your DVR Using a Mabile Device I taking screenshots rom live view select the grid area you would like to take a screenshot from or tap Bg to take a screenshot from all connected cameras 2 screenshots see Viewing Screenshots on page 124 Taking Manual Recordings 1 Tap during ve view or playback If taking manual recordings from live view tap the grid area you wo
51. Mode select D1 or 980 If you do not have 940H compatible cameras it is recommended to select D1 as D1 will provide a higher number of tatal frames per second FPS for recording If you change the Resolution Mode setting the system will restart once you save your changes 3 Configure the following Channel Select the channel you wish to apply the settings to Resolution Select the desired recording resolution FPS Frame Rate Select the desired recording frame rate Note that higher frame rates require greater bandwidth consumption during remote viewing Audio Select whether you want the system to record audio audio cameras required not included 4 Click Save to apply your settings Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type DHCP Static UPnP and mobile phone login information Remote Viewing Interface To configure basic network settings 1 Click the Remote Setting tab and click Network 2 Configure the following under Basic Configuration Type Select between DHCP or Static Ifyou select Static you can edit the IP address Subnet Mask Gateway and DNS settings Auto Port Forwarding Select Enable or Disable to enable or disable the Auto Port Forwarding feature 3 Click Save to apply your settings Configuring the System Substream You can adjust the data streaming rate also called the SubStream when you connect to t
52. NS on the DVR 4 Test the remote connection by connecting to the DDNS address Setting up your DVR for Remote Connectty Step 1 of 4 Port Forwarding You must port forward the HTTP and Clint ports default 80 and 9000 on your router to your DVR s IP address before you can remotely connect to your system There are several methods to port forward your router Manually port forward the required ports on your router to your DVR s IP address by following your router manufacturer s instructions For more information on port forwarding see the reference guides on www digimerge com Use the Auto Port Forwarding Wizard PC only to port forward the required ports visit www digimerge com for the Wizard software and manual NOTE If the above ports are not forwarded on your router you will not be able to access your system remotely Step 2 of 4 Create a DDNS Account FLIR offers a free DONS service for use with your system A DDNS account allows you to setup a web site address that points back to your local network This allows you to connect 1o your system remotely You must create a DDNS account in the same network as your Dvr To setup your free FLIR DONS account 1 Inyour browser go to hitp ddns rnyddns fliccom and click Create Account 2 Complete the Account Information fields with your personal information Complete the Warranty Information with your purchase details optional 2 Complet
53. POSE THIS UNIT TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product safety is a major factor in the design of every instrument However safety is your responsibility too This sheet lists important information that will help to ensure your enjoyment and proper use ofthe product and accessory equipment Please read them carefully before operating and using your product General Precautions 1 warnings and instructions in this manual should be followed 2 Remove the plug from the outlet before cleaning Do not use liquid aerosol detergents Use a water dampened cloth for cleaning 3 Do not use this product in humid or wet places 4 Keep enough space around the product for ventilation Slots and openings in the storage cabinet should not be blocked 5 Itis highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges It is also recommended to connect the product to an uninterruptible power supply UPS which has an internal battery that will keep the product running in the event of a power outage Overloading Do not overload wall utes or rens cons as ths can reaut inthe risk ot re or shock Overloaded AC out artension eer perce damaged o che wire f
54. Passwords on Page 30 The system requires a user name and password to log in to the system remotely using a computer or mobile device ALL the system port numbers below must be port forwarded on your router to log in to your system over the Internet an internal network LAN Basic Setup Local DVR user name and passwort Username admin Password 000000 Default ports for remote access Port 8D HTTP pori Port 9000 Client port Remote connectivity LAN amp Internet to the DVR User Name admin Password 000000 Quick Access to System Information w To quickly open a window that displays vitat system information press the PTZ 4 button on the front panel of the system PTZ buon Mouse Control Mouse Control The DVR is designed for mouse navigation To use a USB mouse included connect the mouse to a USB port an the rear panel of the DVR channel model shown 1 Use the mouse buttons to perform the following Left Button Click to select a menu option During live viewing in Spit screen View double click on channel to view the selected channel in full screen double click the 1 channel again to return to Split screen View N 2 Right Button Click to open the Menu Bar see Using the Menu Bar on page 14 In menus use the right button to go back exit Seroll Wheel No function Remote Contrat Remote Control 1 REC Press to res
55. R Modi the DVR s information and click Modify Deleting DVRs You can delete DVRs from CMS D3 m CMS D3 Central Management Software To delete a DVR Hold the mouse over the DVR in the Devices Panel and then click 7 Click Yes to confirm Remotely Configuring DVRs You can configure DVR settings using the software To remotely configure a DVR Hold the mouse over the DVR in the Devices panel and click See the Instruction Manual for yaur DVR for details on available settings Creating Camera Groups 1 Under Group click Add Enter a name for your group and click Yes 2 Toadd cameras to your camera group double click DVRs on the left side to see the cameras connected to them Then click the cameras you would like to add and click Import Or cick ImportAll to add all cameras from all DVRs expan dick select cameras CMS D3 Central Management Sofware Modifying Camera Groups You can change the name of a camera group or delete cameras or DVRs from the camera group Deleting cameras or DVRs from a group does not remove them from CMS D3 To modify a camera group 1 Click the camera group then click Modify Cilek modiy lk camera group 2 Enter a new name for the camera group and then click Yes remove DVRs or cameras from a camera group 1 Click the DVR or camera to select it Double click camera groups or DVRs to expand 2 Click Delete and then click Yes to confirm Click Delete
56. Rs to create custom views 2 Hide DVR Camera List Click the arrow to hide show the DVR Camera List 2 Alarm Click to show the Alarm Panel The Alarm Panel shows list of system alarms and events such as motion detection events clear Alarms Ele Click to clear all alarms from the ist Sat Alarm Sound lick tomi mute te audio alarms that are played whan events occur To configure the alarm sounds that are played see Alarm Sound on page 112 Full Screen ij Click to open the display gridin full screen Press ESC to esit full screen yea Stop Live Display E Click to stop camera streaming channels Manual Record Click to start stop manually recording the currently selected channel revious Next to go to the previous or next camera or page Sequence Bl lick to configure Sequence mode Volume Ef Click to control volume CMS D3 Central Management Sofware When more cameras are opened than w ndows on the display grid they are organized into pages The current page and total number of pages is shown at the bottom of the Main View tab Alarm Panel Controls Auto hide Click to enable disable alarm panel auto hide Maximize Alarm Panel Click to open the Alarm Panel in its own tab Show hide Alarm Panel Camera Display Click to select a channel Hold the mouse over the channel to access the Camera Toolbar The camera toolbar cont
57. USB memory keys and blank CD DVD media Remote Viewing Interface To record vi Y 1 Click 221 next to the channel that you wish to capture video fror The video wil record to the default save directory y 2 Click JEEZ to stop video recording Showing Hiding Channels The Active Channel List is a convenient to show hide the cameras that display in the main viewing window To show or hide video in the maln video window 1 clk fest tne channe number to show a channel f again to hide the channel y ta Adjusting Sub menu Options The sub menu option gives you quick access functions such as viewing video bit rale and viewing video in ts original aspect ratio Remate Viewing Interface To open the sub menu 1 Right click on a desired channel A sub menu opens 2 Click on one of the following Show rate Displays ideo bitrate Original Proportions Displays live video in its original proportions Changing the Save Directory of Screenshots or Recorded Video 1 Click the Local Setting tab 2 click beside the desired category to browse for a save directory Local Setting tab 3 Select the desired save directory and then click OK 4 Click Save to save your changes Changing the Format of Recorded Video Only You can change the format of recorded video saved using the Remote Viewing interface This allows you to directly backup footage from your DVR as
58. V and DVR Power on the Jon mannar riv aner Monitor TV and then power on the DV t he love x Input chanel or wat gt On the man i saec the Input channel the DVR Selected on montar connected Vie cable lase or has gt Check the cable connection to the and became disconnected Visao aut resalunion has been Press and hold he Stop button on the remote contral Set the incorrect sening int tne DVR restarts The DVR wA reset o the default resolution 1024748 Mouse ot detected Mouse cable ls nat frrmly Firmly consect the mause cable to of he US oy system connected to th systern ports gt Mouse no connected tothe system needs be reset gt Power of the syster connect pomer cable Fui connects USS mouse tone of the USB ports Reconnect the power cable to the DC 12V prt on the rear panel There ls na picture Camara cables are lase or Check the camera idea cable and connections en selected channels have become disconnected Disconnect and reconnect he cable at the system and camera picture s camera being Try mating the camera to another chanel or use The mage on the Audio cables are oo ar have Check the AUDIO Input connections to the DVR love appears ut been disconnected doesnot have sound Volume on enteral gt Increase volume on external speakers nat nuded not stow ort The system beeps gt The
59. a 1 12 12 12 14 95 10 menh mem 2 vocate PETTEE 4 Press to start playback Use the on screen playback controls I Change scope ot Be ienes shon MateUnmute stow single frame Record Sp Streenshot Viewing Screenshots You can view screenshots or email them using the NOTE To email screenshots you must have an email account configured in the Email Please refer to yaur iPhone user s guide or com i you need support t se up the Email To view screenshots 3 From the Main Menu tap Im Manager 2 Select the DVR with screenshots you would like to view E Motile Apps Accessing your DVR Using a Mobile Device 3 Tap the screenshot you would ke to view Sendscreenshotas Delete screenshot D Begin sideshow ap inside the pelure ta siap the seston Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback Tap the DVR you would like to view manual recordings from Tap the recording file you would like to view Use the on screen controls Select playback time E Apps Accessing your DVR Using a Mabile Device Using Device Manager to Manage DVR s You can use the Device Manager to delete or modit your DVR s P em LE 3 Tap Delete to confirm 2 Tap on the DVR you would like
60. account 1 Password Select Enable to require a user password when users lag on 3 Select the menus that the user will have access to Select the menus users 4 Click Save to apply your settings Remote Viewing Interface Viewing System Information To view system information 1 Click the Remote Setting tab and click System into Upgrading System Firmware To upgrade the system firmware download the latest firmware from the system s product page at www digimerge com To upgrade the system firmware 1 Download and extract the file to your computer s desktop 2 Click the Remote Setting tab and click Advanced D Firmware upgrat Beside U Je File Path click the browse button IBS Locate the firmware and click 4 Click Start to begin the firmware upgrade 5 Follow the on screen instructions to complete the firmware upgrade NOTE Your system may have to restart after a firmware upgrade Remote Viewing Interface Restoring Default Settings To restore the system s system defaults 1 Click the Remote Setting tab and click Advanced gt Load Default 2 Select the menus that you wish to restore to factory defaults 3 Click Save to restore system defaults for the selected items Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when system event occurs le g hard drive error video loss This is useful if you want your DVR to notify you
61. ails Click Apply to save your settings Right click until you exit all menus You will be prompted to restart Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports an your router This feature only works on certain router models If the Auto Port Forwarding Using the Main Menu feature does not work on your router it is recommended to use the Auto Port Forwarding Wizard IPC only located on the software CD You may have to manually open the port on your router To Enable Auto Port Forwardi Select the Network tab In the Auto Port Forwarding drop down menu select Enable or Disable Click Apply to save yeur settings Changing the DVR s Client and HTTP Port The DVR s Default Client port is 9000 The default HTTP port is 80 You must port forward the Client Port and port on your router to your DVR s IP address to enable remote access To change the Client port and HTTP port Select the Network tab In Client Port enter the desired Client Port default 9000 lant Port amp HTTP Port elds NOTE 9000 is represented as 09000 In HTTP Port enter the desired Port default 0 Click Apply to save your settings Right click to exit menus You will be prompted to restart Using the Main Menu Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate also called the SubStream when you connect t
62. ains the following options Manual Record fe Click to start stop manual recording of the currently selected camera Screenshot B Click to take a screenshot from the currently selected camera TZ I Click to acces PTZ controls For details see Using PTZ Controls on page 95 Stop Live Display Click to stop streaming the selected camera Digital Zoom Es icto enable digital zoom mode The cursor wil change toa lion Then click and drag on the camera picture to zoom in Click again to zoom out Color Settings the Color Settings menu for the selected camera Mate om he selected camera Addi enbled CPU Status Shows the evel of CPU use on your computer Using Multiple Windows or Monitors You can create addtional CMS D3 windows These windows can be used to monitor cameras on secondary monitors NOTE Using secondary monitors increases the amount of required computing power If you would like to use this feature itis recommended to have a computer that exceeds the Specifications listed in System Requirements on page 83 CMS D3 Central Management Software open multiple windows Click an open tab and drag it outside of the main window A secondary window opens with the selected tab You may now move that window to a secondary monitor open additional Live View tabs click Control Panel then Live View This allows you to monitor diferent
63. ameras not included or alarm devices not included 7 IR EXT Service only not supported 8 Loop Out BNC outputs to connect each channel to Loop Out monitor Audio Output BNC output for 1 audio channel e g speakers 10 HDMI Connect to HDMI corpatible TV or monitor nat included to view the system interface 11 LAN Connect a CAT 5 RJAS Ethernet cable for local and remote connectivity 12 USB Port Connect a USB mouse included or USB flash drive not included for data backup firmware updates 13 DCIZV Connect the included AC power adapter 14 On Off Switch Turns the DVR on or of 03316 16 Channel H EXE 1 Video Input Connect BNC cameras 2 Video Out BNC outputs for external or spot monitors 3 Loop Out CH1 16 Connect included Octopus cable to connect channels to Loop Out monitors 4 Audio in 1 18 Connect included Octopus cable to connect audio enabled cameras not included or sell powered microphones nat included LAN Connect a CAT 5 RUAS Ethernet cable for local and remote connectivity eSATA 5 4 lonnecta sell powered eSATA external hard drive included for data backup 7 On Off Switch Turns the DVR on 8 Audio Out BNC output for 2 audio channels e speakers 9 IRLEXT Service only not supported 10 HDMI Connect to HDMI compatible TV or monitor not included to view the system interface 11 VGA Connect a VGA monitor not
64. anagement software that allows you to view and manage multiple FLIR D3000 Series DVRs System Requirements Your system must meet the system requirements below Minimum Specification E Tore 2 Duo 24 GHz or higher 208 or higher Video Gard Direct 5 compatible card Geforce 180007 or higher 512 MB video memory or higher Wewerk 1 Gigabit Internal network recommended NIC euterowith and Cal Se or ghee RIGS cal S12MB or higher upload speed for remote connections LJ space required lor recording Open Windows Vata Business Enterprise ar 32 bitar Sem Windowse Y Prtessanat Enterprise or G2 it ar Si Windows Windows 8 Profesional 9 1 and shove requred Mac 059 104 and above 1 Make sure to install video card divers provided by the manufacturer CMS D3 Central Management Software Installing CMS D3 To install CHS D3 Download CMS D3 for free from wawwidigimerge com Extract the setup file and then double click it NOTE You may receive instalation warnings This is normal Accept the security warnings to continue 1 Follow the on screen instructions to install the software 2 Click Finish to launch CMS D3 3 Click Login to login to the software By default a password isnot required to log into CMS D3 Adding DVRs Adding DVR from the lo
65. and the monitor connected to the Main port channel made shown PRIMARY MONITORIT vonuan BNC cable To connect tne DVR to RCA caties EX Y rorincludedhiote SEO OUTPUT por EXTERNAL MONITORS Customizing the Channel Arrangement the External Monitor You can use the steps below to create a custom split screen display on a secondary moniter connected to the Video Out port customize the channel arrangement on the external monitor 1 Connect an external monitor the Video Out port as shown above 2 Press O three times on the remote control to move the mouse and system interface to the monitor connected to the Video Out port Right click and click the Main Menu button 4 Click Display Output L3 Appendix Connecting Additional External Monitors 5 Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen NOTE Enabling View Setup disables your ability to change channels the normal way on the selected monitor You will need to disable View Setup to return to normal operation Select Enable amp Under View Mode select the desired viewing mode Single Quad Nine or Sixteen 7 Click Vout Setup A menu appears that allows you to select the arrangement of channels 8 Click the drop down menus to select which channels to show on the screen and the arrangement of channels Se
66. as your file size the system stores video files in 15 minute durations Configuring the Recording Schedule Continuous Motion Alarm To configure the recording schedule Click the Schedule tab Configure the following Channel Select the channel you wish to configure the schedule for Week Select the day of the week you wish to configure Click inside the grid to configure the recording schedule The recording schedule is arranged as grid Each row represents recording type Continuous Motion andAlarm andeach box represents an hour Recording for each recording type is enabled during theselectedhourwhenthe box is filled in with the corresponding color Recording for each recording type is disabled for the selected hour when the box is gray 4 8 16 Channet 22 Channel 4 Optional Use the top Copy and Copy To drop down to copy the recording schedule to a specific day or all days Click Copy to copy the schedule 5 Optional Use the bottom Copy and Copy To drop down to copy the recording schedule to specific channel all channels Click Copy to copy the schedule amp Click Apply to save your settings Enabling Audio Recording Audio capable cameras are required not included for audio recording 1 Using the Main Menu Click the Mainstream tab Aide Checkbox Beside the corresponding channel select or deselect the checkbox under Audio to enable or
67. cal IP Address using Safari upd calan el OE EGE Setting up your DVR for Remote Connectivity 3 Click Downlo to download the plug in for Safari ea the att Plesk so etal tbe tet vero Peer oma m m 4 Click the downloads button 87 on the top right corner of Safari Right click SurvelllanceCtient dmg in the downloads list and select Open A web plugin folder appears Download Blo ek Sieilaneactent amg Wem ang cick Open 5 Double click SurvelllanceCtient and follow the on screen instructions to install amp Quit Safari right click the Safari icon in the dock and select Quit and then restart Safari 7 Enter httpy the IP colon and the port DVR e g htp 192 168 5 118 80 into the address bar as shown above 8 Enter the DVR username and password to log in to the system By default the username is admin and the password is 000000 Accessing your DVR Remotely over the Internet Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access NOTE Except where noted the instructions below are the same for PC and Mac To set up remote connectivity with your DVR you must 1 Port forward the HTTP and Client Ports default 80 and 9000 on your router to your DVR s IP address 2 Create a DDNS account 3 Enable DD
68. cal area network LAN Once you open CMS D3 you can add a DVR Prerequisites DVR must have access to the local area network LAN CMS D3 Central Management Software To add a DVR to CMS D3 1 When CMS D3 opens the first time the Add Camera Wizard opens Click Next lek Next NOTE If the Add Camera does not open click Help gt Open Wizard to manually open it 2 Click Add online device The client software scans for DVRs on your network Show Online Devices 3 Clickyour DVR in the list and click Add Selected Device The Add Device screen opens and populates the DVR s IP Address Port and the number of channels lick your DVR in thelist NOTE If your DVR does not appear in the list click Exit gt Add Device Then enter the local IP Address of the DVR 4 Under Device Name enter a name for your DVR of your choice e g home business et CMS D3 Central Management Software 5 Under User Name enter the DVR user name default admin amp Under Password enter the DVR s password default 000000 7 Click Add Click 3 Click Next then click Finish to complete the Wizard CMS D3 Central Management Software 10 Click Main View Main View 11 Click and drag Default Group to the display grid Adding a DVR using a DDNS address Ifyou have DVR systems that have DDNS set up you can add them to CMS D3 Prerequisites Create a DDNS account Enter the DONS info
69. cing the Hard Drive Step 3 of 3 Replace the DVR cover 1 Lower the DVR cover to the DVR 1 2 2cm away from the front panel and then slide the top cover into place 2 Replace the rear panel screws 2i Formatting the Hard Drive If you replace the pre installed hard drive it mustbe formatted in order to function properly with the system format the hard disk 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Device Click the checkbox under Select to choose the drive you wish to reformat EE select checkbox 4 Click Format HDD 5 When the warning window appears click OK Wait for the system to format the hard drive NOTE You will notice that the size of the HDD and the free space are not the same The system uses a portion of the disk space for the operating system and initialization This is common in all security DVRs as well as computer hard drives LI Troubleshooting Troubleshooting When a malfunction occurs i not be serious and can be corrected easily The following describes the most common problems and solutions Please refer to the following before calling Digimerge Technical Support Error system is nat receiving power or is ot powering up Possi le Causes cable trom power adapter is onse ois unplugged Solutions Confirm hat al cables are connected correctly that power adopter is securely connected gt Powe
70. d the hard drive for another purpose the hard drive must be formatted as FATS before it will be recognized by the DVR Right click and select open the Main Maru Click Device gt HDD Using the Main Menu 4 Click Format esata Click OK to confirm NOTE If the DVR cannot recognize the hard drive restart the DVR It still does ot recognize the hard drive format the hard drive using a PC to 2 5 When performing backups the DVR will copy data to the eSATA drive You can View the data on the eSATA hard drive by connecting it to a PC or Mac System The System tab allows you to configure the system time and user accounts For instructions on how to set the system time including how to setup automatic Daylight Savings Time adjustments NTP see Setting the Date and Time on page 18 Changing Date Format You can change the way the system displays the time Month Day Year To change the date format 1 Select the General tab 2 Inthe Date Format drop down menu select the desired format Choose from MM DD YY Month Day Year YY MM DD Year Month Datel or DD MM YY Day Month Year 3 Click Apply to save your settings Changing Time Format You can change the way the system displays the date and time format lie 46 00 pm or 18 00 To change the time format 1 Select the General tab 2 Inthe Time Format drop down menu select 12 Hour 24 Hour 3 Click
71. e the System Information fields roduct License Select your product model from the Product License drop down menu li e 03200 or D3300 ProductCade gt Address Locate the MAC address of your DVR press the 4 1 button on the remote control or front panel to find the MAC address URL Request Choose a URL for your DDNS connection li e your name your company or business name or anything of your choice 4 the information has been entered click Create New Account pe P Setting up your DVR for Remote Connectivity 5 Your Account information will be sent to you at the email Address you used in Step 2 You will need this information for remote access to your system Record your information below User name Domain name Password Step 3 of 4 Enable DDNS on the DVR To enable DONS in your DVR 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Network and select the DDNS tab 3 Inthe DDNS drop down menu select Enable Beside Server select FLIRDDNS default Select Enable Select FLIRDONS Enter BONS User Name main Name Enter Domain name URL Request ser am Ente DONS Device password 4 Under Domain Name enter your Domain name URL Request from the confirmation email that was sent after you created your DDNS account 5 Under User Name enter your DONS User Name that was emai
72. een to open the Menu Bar and click the Main Menu button M Click System onthe Mie Kyte ater You halt ie Date ar Time 3 Configure the following Date Click inside the field and enter the month date and year Time Click inside the field and enter the time lt Optional Date Format Use the drop down menu to select MM DD YY or DD MM YY or YY MM DD Optional Time Format Use the drop down menu to select 12HOURS or 24HOURS 1 Optional DST Click the Setup button next to DST to configure automatic Daylight Savings Time adjustments Optional NTP Click the Setup button next to NTP to synchronize your DVR time and date with a Network Time Protocol INTP time server NOTE A constant internet connection is required for the NTP server feature to function 4 Click Apply to save your settings g Configuring Daylight Savings Time DST I your region observes Daylight Savings Time DST follow the instructions below to configure your DVR to automatically update the time when the clock updates DST Sep 2 Configure the following Daylight Saving Time Select Enable Time Offset Select the number of hours the system should move forward or backward when DST occurs Daylight Saving Time Mode Select Week or Date This allows you to select whether DST should begin and end at the beginning of the week or on a specific date Start Time End Time Enter when DST starts and ends Select
73. elected day inocente IE n ne oben or alarm recording rey No rearing Hours inthe eed ay Click on date in the calendar to see the video available for that date Click on the hour of the video you want to play back Select the channel or channels you want to play back Click Play to begin playback Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras They also allow you to use digital zoom in playback mode or take backups from short video clips Different playback controls appear depending on the number of cameras you have selected to playback All available controls appear when you playback from a single camera rapa select plac une 1 Sow Pause Zoom End me ot Bege Sin Rewind Ply pr E sant in bar Available video footage prse eo cin Show payback enam recording ime contes vm ar maton recording Change range ol time Shown in playback bar M Continuous recording Motion recording Harm recording Wi st Dam e Motion recording use the advanced playback controls 1 Move the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control Click the playback controls to play pause fast forward rewind and slow down playback Click X or right click to quit p
74. enu Bar 1 Right click or move the mouse cursar to the bottom of the screen to access the Menu Bar spitstreen Plz Volume Menu Bar Icons Main Menu Opens the Main Menu Lock Click to lock the Main Menu unless the password is entered Lock icon is not visible unless passwords are enabled Split Screen buttons Select split screen layout TZ Opens the PTZ controls Start Stop PTZ Cruise Start or stop the PTZ cruise function Zoom Opens digital zoom Must be in Full screen Live Viewing Mode Record Search Opens the DVR Search Menu This allows you ta search for video recorded on the DVR Start Stop Recording Start or stop DVR recording all channels Password required does not override scheduled recording Start StopSEQ Start or stop Sequence Mode In Sequence Mode DVR automatically switches between channels every few seconds PIP 1X1 Enable Picture in Picture Mode with 1 camera in full screen and 1 ina small window 1X2 Enable Picture in Picture Made with 1 camera in full screen and 2 in small windows 2 Volume Adjust the DVR volume audio capable cameras required not included Using the On Screen Using the Virtual Keyboard and Mini Keyboard You can input numeric text values using Ihe on screen virtual keyboard You will need to use the Virtual Keyboard when entering your User ID and Password The Virtual Mini Keyboard is used to input numeric va
75. eo from your DVR For details see Remote Playback on page 97 Group Device Management Manage DVRs and camera groups Remotely configure DVR settings For details see Group Device Management on page 100 Local Log Search Search for logs on your DVRs For details ee Local Log Search on 103 Account Management Configure user accounts and passwords for the client software For details see Account Management on page 105 File Management View or manage screenshots and recorded video files For details see Remote Playback on page 97 System Configuration Configure CMS D3 settings For details see System Configuration on page 110 in View Main View allows you to view live video from your cameras To access Main Vie From the Control Panel cick Main CMS D3 Central Management Software 1 DVR Camera List Shows a list of all DVRs camera groups and cameras connected to the client software Camera groups are shown with an gi icon DVRs are shown with an IE icon Double click DVR or camera group expand the DVRs or cameras init Cameras are shown with one of the following icons Sowers eline but not in Wwe Gamera oni and selected in Ive view RB Emera i oine conection sue Click and drag cameras DVRs or camera groups to the display grid to open them TIP You can click and drag cameras from different DV
76. et Appendix E Replacing the Hard Drive and remove the hard drive from the bracket Replace the hard drive bracket and hard drive Remove hard arive br Remove the hard drive serews your system has a 2 5 hard drive turn the DVR over carefully Hold the hard drive in place and remove the 4 screws securing the hard drive Keep holding the hard drive and turn the DVR back over Remove the hard drive from the DVR Make sure to hold the hard arie in pace wie removing he hard drive DVR o o old damaging the DVR 5 Replace the DVR cover Installing the Hard Drive Remove the screws from each side panel x2 and rear panel x4 of the cover STT 2 Gently slide the cover away from the rear panel and lift off Be careful of sharp edges Nox install the hard drive Ifinstalling a 3 5 hard drive remove the screws holding the hard drive bracket and remove the bracket from the DVR Place the hard drive in the bracket and insert screws to secure L3 Appendix E Replacing the Hard Drive the hard drive to the bracket Place the hard drive and bracket back in the DVR with the power and data connectors facing the middle and replace the hard drive bracket screws Remove hard drive bracket eo the power and data connectors facing the center ofthe DVR Hold the hard drive in place and carefully turn the DVR over Insert 4 hard drive screws to secure hard drive Turn the DVR back ove
77. g the Date and Time board E Configuring Daylight Savings Time DSTI w Using a NTP Server to set your System Time m Recording zB Event Recording n Recording Audi E Playback and Backup 22 Playing Back Recorded Video 22 Using Payback Controls P Finding Events in the Playback Bar Controlling the Time Range of the Playback Bar 25 Using Zoom in Playback Mode Using Video Backup Backing Up Video Viewing Backed Up Video Converting Backed Up Video to AVI Files Managing Passwords Enabling and Changing Passwords Adding Users Using the Main Menu Display Configuring Custom Channel Names E Changing the Position of the Channel Name E Adjusting Camera Color Settings Enabling Covert Recording Configuring the Time and Recording Time Display E Configuring Sequence Time Changing the Video out Resolution 35 Restoring the System s Resolution if you see Blank Screen Adjusting Menu Transparency Adjusting the Video Margin Adding Privacy Zones E Creating a Custom Spli screen Display Record Configuring Pre recording Settings Configuring Backup File Duration Pack Duration Configuring the Recording Schedule Continuous Motion Alarm Enabling Audio Recording Configuring Recording Quality Resolution Video Frame Rate Search Mrd Searching for Video on the System Backing up Video Files Using the Event Search a
78. hannel goes into full screen mode when motion is detected Enable Record Select to enable system recording when motion is detected ost Recording Select the post recording time after motion event occurs Record Channel Select the channels that should record during a motion event Show Message Select the checkbox to enable the system to display a warning message during motion event Send Email Select the checkbox for the system to send a email notification during a motion event 3 Drag your mouse cursor in the window to select the desired area to monitor the channel for mation 4 Click Save to apply your settings Configuring your System to Beep During Motion You can set your system to beep during motion This s useful to notify you if someone enters or exits an area To configure the system te during motion 1 Click the Remote Setting tab and click Alarm gt Motion In the Channel drop down menu select the channel you wish to configure Select the Enable checkbox Beside the Buzzer drop down menu select the beep duration or select OFF to disable the beep In the video window select the area you wish to monitor for motion Click Save to apply your settings Result The system beeps when it detects motion and a green M icon appears The green M icon indicates that the system is only detecting motion but not recording To have the Remote Viewing Interface system record
79. he following components DVR DIGITAL VIDEO RECORDER 12V DC POWER SUPPLY Imay not be sacas shown REMOTE CONTROL USB MOUSE Qe octopus CABLE QuicksTART GUIDES ONLY INCLUDED WITH DOCUMENTATION CD 13316 x2 03332 3216 x1 22 channe models include a bin power supply and an AC power cable DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE Front Panel 4 8 16 22 209 1 IR Sensor IR receiver for the remote control LED Indicators PWR Power LED HDD Hard disk activity LED 2 Menu amp Playback Controls In Playback Mode press to rewind Press repeatedly to increase rewind speed 11 In Playback Mode press to play pause video In Viewing mode press to open Search Menu to select playback time w In Playback Mode press to fast forward Press repeatedly ta increase fast forward speed m In Playback Mode press to stop video playback In Live Viewing Mode press to stop DVR recording Password required does not override scheduled recording Press to stop resume recording When the channel displays a red box with the letter the channel is recording Menu Ese Opens the system menu In menus press to go back exit menus 3 Channel Controls
80. he system remotely If you want to conserve bandwidth select a lower frame rate and bitrate NOTE Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy slow To configure the system s substream Click the Remote Setting tab and click Network gt SubStream 2 Configure the Substream settings Channel Select the channel you wish to apply the settings to Remote Viewing Interface Resolution Select the desired recording resolution FPS Framerate Select the desired recording frame rate Note that higher frame rates require greater bandwidth consumption during remote viewing Jt Rate Select the desired video bit rate Audio Select whether you want the system to record audio audio cameras required not included 3 Click Save to apply your settings Configuring Email Notification Settings To configure email notification settings 1 Click the Remote Setting tab and click Network Email 2 Inthe Email drop down menu select Enable 3 Configure the following SSL Select ON OFF to enable disable Secure Socket Layer protocol SMTP Port Enter your SMTP address 5 Server Enter your SMTP Server Sender Email Enter the sender email address This can be any address of your choice Sender Password Enter your email server s password 1 Receiver Email Enter the recipient s emajl address Interval Enter the interval the DVR waits before sending a new e
81. ick Backup to confirm Wait for the file to be saved For details on viewing backed up video see FLIR Player laying Backed up Video on on page 113 or see FLIR Mac Player Viewing Backed up Video on Mac on page 115 Backing Up Video You can back up video to a USB flash drive not included or eSATA external hard drive not included connected to the rear panel of the DVR NOTE For information on formatting USB or eSATA drives see Device on page 44 To backup vi 1 Connect a USB flash drive or eSATA external hard drive to the DVR 2 Right click to open the Menu Bar and click the Record Search button 3 Click the Event Search ab 4 Configure the following Search Date Enter the desired month date and year Search Time Enter the time range you wish to search CH Select the channel you wish to search To search all channels select Type Select the type of recording you wish to search Choose from All Continuous or Alarm Playback and Backup 5 Click Search list of videos populate in the window Click theBAKchecitorto select click Backup amp Click 4 to serol through the list of videos The videos are named by time 7 Click the BAK checkbox beside the video you wish to back up Click Backup Wait for the backup to finish before removing the USB memory drive Viewing Backed Up To view the downloaded vdeo you must install the FLIR Player software For
82. if there is a potential system problem To configure the system event settings 1 Click the Remote Setting tab and click Advanced Events 2 Configure the following Event Type Configure the type of event that triggers the system to send an alert Enable Select Enable to activate the system to notify you if an event occurs juzzer Select OFF to enable disable the system buzzer select the duration of the system buzzer after an event occurs Show Message Select the checkbox to enable the system to display a warning message when an event occurs a Remote Viewing Interface Send Email Select the checkbox to enable email notifications Email notification must be enabled Alarm Out Enable or disable the alarm out panel Latch Time Configure the system latch time after an event occurs Click Save to save changes Configuring Auto Reboot Auto reboot allows the system to restart automatically at a set time or date This improves system stability configure Auto Maintain 1 Click the Remote Setting and click Advance Maintain 2 Click the Auto Reboot drop down menu and select Enable or Disable to activate or deactivate the auto reboot feature Under Reboot select how often you want the system to reboot and the time you want the system to reboot 4 Click Save to apply your settings CMS D3 Central Management Sofware CMS D3 CENTRAL MANAGEMENT SOFTWARE CMS D3 is central m
83. ight hand corner shows the entire camera picture with a black box around the zoomed in area Click inside the box and drag to move the zoom area Right click to exit and select a different zoom area Right click again to exit Zoom Mode and return to Live Viewing Mode Using the On Screen Using Picture in Picture PIP Mode Picture in Picture PIP Mode allows you to view one channel in full screen while viewing up to two other channels To use Picture in Picture Mo 1 Right click to open the Menu Bar and select the PIPIX1 button 2 button f PIPTII shows 1 channel in full screen and 1 other channel PIP IX shows 1 channel in full Screen and 2 other channels ik Inside he main change etal eran chant Click inside the white bar Smaller hannes lick inside the smaller channels change he channel Picture in Picture Mode opens To change the full screen channel click anywhere in the main viewing area To change the smaller channels click inside the channel To move the smaller channels around the screen click inside the white bar and drag Right click to exit and return to Live Viewing Mode Setting the Date and Time Itis highly recommended to set the date and time when first setting up your system Inaccurate time stamps may render your footage unusable or court evidence Tosetthe time 1 Right click oF move your mouse to the bottom of the scr
84. included to view the system interface 12 USB Port Connect a USB mouse included or USB flash drive not included for data backup firmware updates 13 PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included 14 DC12V Connect the included AC power adapter Rear Panel 03216 16 Channel d i IEEE EA Fz 82 22225222922 99004 lonnect self powered eSATA external hard drive not included for data backup 1 esate 2 Audio Input BNC inputs for audio enabled cameras not included or self powered microphones not included Video Input Connect BNC cameras Video Output output for external monitor VA Connect a VGA monitor not included to view the system interface PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included 7 IR EXT Service only not supported 8 Loop Out 5 16 Connect Octopus cable to connect channels 5 16 to a Loop Out monitor 9 Loop Out 1 4 BNC outputs to connect channels 1 4 to a Loop Out monitor 10 Audio Out BNC output for 1 audio channel le g speakers 11 HDMI Connect to a HOMI compatible TV or monitor not included to view the system interface 12 LAN Connect a CAT 5 RJAS Ethernet cable for local and remote connectivity 13 USB Port Connect a USB mouse included or USB flash drive not included for data backup firmware updates 1
85. indows Mac OSX 104 4 and above lintel processors only Memory 256 M RAM or greater of video memory Network ILANI 10 100 BaseT Network Network WAN 364 Kops upstream Browser Internet Explorer 7 or later PC Safari amp 0 and above IMac NOTE If a user connects to the system remotely there may be slow performance when accessing the system locally This is normal and not a malfunction For he latest compat Ust check www digimerge com as new sofware versions are released to Setting up your DVR for Remote Connectivity Accessing your DVR within a local network LAN You can connect to your DVR over the local area network LAN Lis recommended to confirm connectivity over local network before setting up your DVR fer Internet connectivity NOTE To complete the steps below your computer must be on the same network as your DVR NOTE Except where noted the instructions below are the same for and Step 1 of 3 Connect your DVR to the Local Area Network 1 Power off your DVR by turning the power switch to e 2 Connect an Ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router or switch on your network 3 Turn the power switch to to power the DVR back on channel mode shown ROUTER COMPUTER Not Included Wot included Step 2 of 3 Obtain the DVR
86. ine eck or hau Pec the cord and i ty appearance indicates damage or Stated naan have I replaced pur 7 Power Cord Protection Power supply cords should Tbe routed so hatthey re not Ukey te walked onar pinched by eme placed upon or against them Pay attention lo core at plage convenience Installation 1 Read and Follow Instructions All the and shoudbereadbetorethe produt operated Folow al operating instructors 2 Retain Instructions The safety and operat shout be retained or future relerence Heed Warnings Comply with all warnings on the Product and in Tne opera stration 4 Polarization Do not etes the salety and the point where he ext om he plug zm A polarized plug has two blades with P 2 8 Surge Protectors Itis highiy recommended that the na mider hone oiner 1 1 2 J Sprott te connected ta 3 surge protector Dong sa ipee product om dagen paer A grounding plug hes blades Surges Surge petecors should Bear the UL Lg istud rte prono CSA crtteton marke The de blade or the third prog re Uninterruptible Power Supplies UPS Because provided or your hd ar ration f recommended tet you connect Abe product 1a an ueri power supp An supp has an internal battery Tt CE anciana for replacement el the
87. layback and return to the Search Menu Finding Events in the Playback Bar The advanced playback controls show the time and type of video footage available The playback bars are color coded to show different recording types 6 8 16 Channel Continuous recordings are shown in green and motion or alarm recordings are in red 32 Channel Continuous recordings are shown in green motion recordings in yellow alarm recordings in blue and A M lalarm motion recordings in red All models White spaces indicate that no recordings are available NOTE Motion detection and or alarms must be enabled for each channel before they will be highlighted see Alarm on page 45 for details Playback and Backup When up to four channels are selected for playback multiple channels are shown 4 8 16 Channel Vea footage rom up to channels 1s shown in multe bars more than four channels are selected one bar is shown that combines all the selected channels This means that video available on any selected channel will be shown in the bar Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar By default the Playback bar displays recordings recorded on the day selected for playback 00 00 24 00 You can change the time range to narrow in on a specific time control the time range of the Playback 1 During Playback mode to open the
88. le an alarm if the disk space on a hard drive containing the one of the save folders is less than the amount specified Configure the amount of disk space in MB that will trigger the alarm The lowest you can set is 500MB Click Save Alarm Sound The Alarm Sound menu allows you to configure the audio alerts that wil play when events occur You may use any wav file as your audio alerts ud stent E ecac sudio Sie a fi FUR Player Playing Backed up Video on PC FLIR Player Playing Backed up Video on PC FLIR Player allows you to view your backed up video files from your DVR on your PC NOTE view backed up video files on see FLIR Mac Player Viewing Backed up Video Mac on page 115 Minimum System Requirements Intel Pentium 4 or above Microsoft Windows XPMista 7 8 256 MB Ram 16 MB video memory Prerequisites Back up video files from the DVR to your local hard drive Installing FLIR Player 1 Insert the software CD that comes included with the system OR download Video Player for PC from under the page for your DVR model 2 Click DVR Software FLIR P Player 1 PC Follow the on sereen instructions to install FLIR Running FLIR Player 2 Click the Open File to load a single video file Click the button next to it to load a folder with backed up videos open Fle Open Folder 3 Select the file and click Open Ifyou are opening a folder click Add 4 Double
89. le to start or stop system recording ick Duration Select the duration of each saved file on the system For example ifyou select 18 minutes then every file wil contain 15 minutes of footage NOTE Pack Duration settings are not supported on D3316 03332 D3316 D3132 packages video files into files of a maximum size of 255MB re record Select whether to enable or disable pre recording 3 Click Save to apply your settings Configuring the Recording Schedule To configure the recording schedule 1 Click the Remote Setting tab and then click Record Schedule 2 Configure the following Channel Select the channel you wish to configure Remote Viewing Interface Week Select the day of the week you would like to apply the settings to 4 8 16 Channel ranged as a grid Each row Motion and iarl and each bak represcts an hu 32 Channel 2 Click the recording grid and select the type and duration of recording 4 Optional Use the top Copy and Copy To drop down to copy the recording schedule toa specific day all days Click Copy to copy the schedule 5 Optional Use the bottom Copy and Copy To drop down to copy the recording schedule to a specifie channel or all channels Click Copy to copy the schedule amp Click Save to apply your settings Remate Viewing Interface Configuring System Recording Quality 1 Click the Remote Setting tab and click Record Mainstream 2 Under Resolution
90. lect the arrangement of channels on sereen 3 Click Apply to save changes Click Ok Right click repeatedly to and return to live viewing 10 Press 0 on the remote control 3 times to restore the system interface to the VGA HDMI monitor Li Appendix Connecting Additional External Monitors Main and Spot Video Outputs D3316 D3332 Only On the 02216 and 02332 connect external monitors to either the Main or S t port The Spot port automatically shows channels in Sequence View It also be configured ta show 1 channel in full screen or multiple channels in split screen The Main port can be used to connect an additional monitor for observation or to use a BNC monitor or TV using BNC to RCA adapter not included to control the DVR You can press the remote control three times to switch the mouse and system interface between the monitor connected to the VGA HDMI port and the monitor connected to the Main port Configuring the Spot Monitor for Full Screen or Split Screen By default monitor connected to the Spot port automatically shows channels in Sequence View To configure the Spot monitor to show channels in split screen 1 Right click to open the Menu Bar and click the Main Menu button Click Display and select the Output tab Under Video Output select Spot Out to configure settings for the monitor connected to Spot Under View Setup select Enable This lets you select and arrange the chan
91. led to you after DDNS registration amp Under Password enter your DONS Device password that was emailed you after DONS registration 7 Click Apply to save your settings NOTE Please allow 10 15 minutes for the DDNS servers to update ith your newDDNS address before attempting to connect Setting up your DVR for Remote Connectivity Step 4 of 4 Connect to the DDNS Address To Connect to the DDNS Address Using the Client Software on PC 1 Install and run the Client software for PC a remote computer 2 Enter the following information IP Address Enter the URL Request followed by myddns flrcom For example f your URL Request is tomsmith enter tomsmith myddns fliccom User Name The default user name is admin Password By default the password is 000000 mentem ope ie rew Client Port By default this is 9000 3 Click Login to access your DVR Client software for PC connects to your DVR and streams live video from your cameras To Connect to the DDNS Address Using Safari on Mac To access your DVR remotely enter the DDNS address that you created earlier into Safari Mac The DDNS address must include http the name of your DONS URL followed by myd ns flr com a colon and then the HTTP port number of your DVR For example Example of a DONS address N http tomsmith myddns flir com 80 DDNS Domain name created by you HTTP Port number Once you have entered your DDNS address i
92. lity list visit www digimerge com Before you Begin You will need the following before you can start viewing on your mobile device Your DVR s DONS address Before you can connect with a mobile device you must complete the setup process for remote viewing to obtain your DDNS address and enable DONS on your DVR Complete all the steps Under Setting up your DVR for Remote Connectivity on page 52 a The Client Port Number of your DVR The Client Port default 9000 must be port forwarded before you can connect using a mobile device To find your Client press PTZ e the font panel of the DVR to open the System Information window and look under Client Port iPhone Use the Digi Summit application to connect to your DVR on the iPhone System requirements 105 version 5 0 and above NOTE For the latest device compatibility list visit www digimerge com s Apps Accessing your DVR Using a Mabile Device Prerequisites Ports 80 and 9000 lor whichever ports your system is using must be port forwarded to your router You must create a DDNS account and have the DDNS settings configured in your DV T The DVR must have Internet access You must have a DONS address to log in remotely An Tunes account NOTE You will need to create an Tunes account before you can download he app An Tunes store account requires a valid credit card number The app s ree of charge Connecting to your System Using Digi Summit 1
93. luded or sell powered microphones not included in order to record audio onthe system For details see Appendix D Recording Audio on page 154 system records when an external senor device not included E Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu Playing Back Recorded Video To playbacka 1 Right click to open the Menu Bar and click the Record Search button f The Record Search tb opens 2 Configure the lowing CH Select the chanel ou wish to search Select Al to search all channels Search Date Enter the month date and year you wish to search for video Playback Time Enter the desired time you wish to search for video 3 Click Play to select the exact time specified in Playback Time 4 Select the channel or channels you want to play back and click Play Playback and Backup To search for recorded footage on the DVR Right click 1o open the Menu Bar and click the Record Search button The Record Search tb opens Configure the flowing CH Select the channel you wish to search Select to search all channels Search Date Enter the month date and year you wish to search for video Click the Search button Your search results appear in the calendar In the top portion of the calendar results are shown for each day in the month In the bottom portion results are shown for each hour in the s
94. lues such as the time and date To use the Virtual Keyboard 1 Using the mouse click on an option or field such as the User ID and Password fields i passwords are enabled The Virtual Keyboard opens Keyboard Click Shift to switch between upper and lowercase letters Click gt lo move the cursor between letters Click lt to backspace detote Click Enter to enter your selection Click ESC to close the virtual keyboard To use the Virtual Mini Keyboard 1 Using the mouse click on an option or field such as the Time or Date fields The Virtual Mini Keyboard opens Virtual Mn Click 4 to go back to the previous option Click enter your selection 15 Using the Oo Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live This can be useful if you want to get a closer look at a situation To use the Zoom Mode In Live Viewing Mode select the channel you want to zoom in on in full screen double click the channel if you in a Spit screen View Right click to open the Menu Bar and select the Zoom button GB A Zoom icon appears on esce Click and drag on the area of the screen you would like to enlarge The image zooms in on the selected area Clekanddragio Click and drag inside e Rihcicktoent oom sree iet The box in the lower r
95. mail notification 4 Click Apply to save your settings Configuring DDNS settings You must create a DDNS account and enter your DDNS settings into the DVR before you can remotely connect to your system For details on creating a DONS account see Setting up your DVR for Remote Connectivity on page 52 To configure DDNS settings 1 Clikthe DDNS tab 2 Configure the following DONS Select Enable Server Select FLIRDDNS default Domain Name Enter the Domain name URL Request you received inthe email after registering for DONS User Name Enter your DDNS User Name Password Enter your DDNS Device password 3 Click Apply to save your settings Alarm PME nete sa Harm sting Configuring Motion Detection Configire motion settings to determine thoarea yoat wot iomenitor Sar maaan events and the outcome if motion event occurs Using the Main Menu To configure motion settings 1 Select the Motion tab 2 Configure the following Channel Select the channel you wish to activate deactivate motion recording Area Click the Setup button to configure Theareaofthescreen that detects motion Dragmavsscursor Modem ena darse Sddsabdin transparent areas ext Sensitivity Select motion sensitivity The greater the number the greater the sensitivity Alarm Out Select the checkbox to enable the system to trigger a device connected
96. mail notification 4 Click Save to save your settings Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings 1 Click the Remote Setting tab and click DONS 2 Configure the following DONS Select Enable or Disable In the Server drop down menu select FLIRDDNS Domain Name Enter your Domain name URL Request from the confirmation email that was sent after you created your DONS account User name Enter your DONS User Name that was emailed to you after DDNS registration Password Enter your DONS Device password that was emailed to you after DONS registration 2 Click Save to apply your settings Configuring Motion Detection Settings configure motion setting 1 Click the Remote Setting and click Alarm Motlon 2 Configure the following motion recording parameters Channel Select the channel you wish to apply the settings to Enable Select this checkbox to enable motion recording Sensitivity Select the desired mation detection sensitivity The greater the value the greater the mation sensitivity D Remate Viewing Interface juzzer Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event lek an drag to cante Red Motion detection enabled less Motion detection Pox to trigger connected alarm devices FullScreen Select the checkbox that the c
97. motion events enable motion recording in the recording calendar Remote Setting tab Record Schedule Configuring Alarm Notifications Configure the settings for alarm devices not included configure alarm notifications 1 Click the Remote Setting tab and click Alarm Alarm 2 Configure the following Alarm In Select the channel that you wish to configure Alarm Type Select the alarm type N O normally open N C normally closed or select OFF Select the beep duration when an event occurs Latch Time Select the desired latch time when an alarm triggers Show Message Select the checkbox so that the system displays a warning message during an alarm recording Send email Select the checkbox for the system to send out email alerts during alarm recording Full Screen Select the checkbox to enable the system to go into Fullscreen View when an alarm triggers Alarm out Select the checkbox to enable alarm out devices to activate Enable Record Select the checkbox to enable system recording when an alarm triggers ost Recording Select the desired post recording time after an alarm triggers Record Channel Select the channels that the system should record during an alarm trigger 3 Click Save to apply your settings Remate Viewing Interface Configuring Hard Drive Recording Mode configure the hard drive recording mode 1 Click the Remote Setting tab and click Device gt HDD
98. mware upgrades Using the Main Menu Display The display menu allows you to configure camera image settings and video output settings Tip It you want to apply settings to all channels use the Copy To drop down menu and select Click the Copy button to copy the setting across all channels Configuring Custom Channel Names 1 Select the Live tab 2 Inthe Channel drop down menu select the channel that you wish to rename Channel drop down menu 2 Click the Name field Use the Virtual Keyboard to enter in the new channel 4 Click Apply to save your settings Changing the Position of the Channel Name 1 Select the Live tab 2 Inthe Channel drop down menu select the channel you would like to configure Inthe Position drop down menu select Where you would like the channel names to appear U L Upper left hand corner D L Lower left hand corner UCR Upper right hand corner D R Lower right hand corner OFF Do not display the channel name lOptional Use the drop downs next to Copy to copy settings to another channel or all channels Click the Copy button to settings Click Apply to save your settings Adjusting Camera Color Settings Select the Live tab In the Channel drop down menu select the channel that you wish to configure Click the Setup button next to Calor The Color Setup window opens Drag the slider to adjust the Hue Brightness
99. nels you want to show on the screen TM Select Enable 5 Under View Mode select Single to show 1 channel in full screen Quarter to show channels in split screen or Ninth to show 9 channels in split screen Appendix C Connecting Additional External Monitors amp Click Spot Sequence A menu appears that allows you to select the arrangement of channels you would ke to show on the Spot moniter Click the drop down menus to select which channels you would like to shaw on the sereen and the arrangement of channels Select the arrangement of channels on sereen 8 Click Apply to save changes Click Ok Right click repeatedly to exit all menus and return to live viewing Appendix D Recording Audio Appendix D Recording Audio The system can also record audio for up to 4 channels D3304 or D3216 8 channels 103308 or 1 channels 3314 3332 You must have audio capable cameras not included or self powered microphones not included in order to record audio on the system Connect a BNC audio cable trom the camera Int he corresponding Audio INPUT port NOTE On D2316andD3332 connect the included octopus cable to the Audio In andthen connect BNC audio cables from the cameras to the corresponding connectors on the octopus cable enable audio recording 1 Connect the BNC video cable from the camera to of the BNC Vide rear panel of the DVR
100. nto Safari enter the DVR user name and password at the login screen and click Login NOTE To log in remotely the default user name is admin The password is 000000 Remate Viewing Interface Remote Viewing Interface Upon login the Live tab opens The Remote Viewing interface is the same for Internet Explorer PC Client Software or Safari on Mac tion Tabs Allows you to access the following tabs Live Watch ve video Playback View saved video footage Remote Setting Configure system and networking options Local setting Configure where local files are stored on your hard drive Logout Exits remote viewing 2 Active Channel List Displays channels that are currently live Viewing options click to open at connected channels Click to close connected channels Note that the system continues to record when you close channels remotely rns pce Remote Viewing Interface open he selectes channel in ful sereen view select the desired split screen viewing options Spit sereen viewing Click the desired viewing mode 5 Mute Click to mute audio amp Main Screen Main display screen for live viewing and playback You can also drag the screens to any desired position 7 PTZ Controls PTZ Pan Tilt Zoomi control for connected PTZ cameras not included Logging into the System Log in to your system to begin remotely monitoring the system Username Passwort
101. o the system remotely Ifyou want to conserve bandwidth select a lower frame rate and bitrate NOTE Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow To adjust the SubStream settings Click the SubStream tab Configure the following beside the desired channel Video Select Enabled or Disabled If you select Disabled youwillnotbeabletoview the channel when connecting remotely to the system FPS Select the desired frames por second Bitrate Select the desired video bitrate Audio Selector deselect the checkbox to enable or disable the system from Streaming audiowhen viewing the system remotely Click Apply to save your settings Setting up Email Notification The system can send email notifications when it detects motion or when an alarm parameter triggers To set up email notification 1 Clickthe Email tab in the Network menu 2 From the Email drop down menu select Enable 3 Configure the following 551 Select Enable or Disable to configure Secure Socket Layer protocol SMTP Port Enter your SMTP address SMTP Server Enter your SMTP Server Sender Email Enter the sender email address This can be any address of your choice Sender Password Enter your emait server s password Receiver Email Enter the recipients email address Interval Enter the interval the DVR waits before sending a new e
102. om ein 2 ins nut Click the arrows to ania te came set sped Cose PT controls Using Remote Playback Mode on iPad Remote Playback Mode allows you to view recorded video saved on your DVRs hard drive Drag the DVR or a camera to the display area to open the earliest available recordings from Drag the DVR or a camera to the display area Motile Apps Accessing your DVR Using a Mobile Device oR 1 Tap cameras to select them Red dots will appear in the calendar on days that have video available 2 Tapa day to select it Ero opto search E Apps Accessing your DVR Using a Mabile Device 4 Press to start playback Use the on screen playback controls m Change scope Fro Showhise Pause Screenshot Single Close etn Viewing Screenshots You can view screenshots or email them using the app NOTE To email screenshots you must have an email account configured in the Email af Please refer ta your ad s users quide or www com need support to set up the Email app Toview screenshots wE 2 Select the DVR with screenshots you would like to view Then select the day you would like to open Motile Apps Accessing your DVR Using a Mobile Device 3 Tap the screenshot you would like to view Select the DUR hen Viewing Manual Recordings You can view manual recordings using the app
103. pears in the Log menu Click the checkbox under BAK next to the fle you want to backup Click the Backup button to begin copying the video files to your flash drive NOTE You will need the FLIR Player lincluded on the CD to view the saved files Using the Event Search Event Search allows you to find videos that are marked as specifie recording type le g motion recording This allows you to quickly and easily sort through videos that only have certain attributes NOTE Videos are not marked as Alarm unless continuous recording is turned off and mation or alarm settings are enabled Using the Main Menu To perform an Event Search 1 Click the Event Search tab Configure the following Search Date Enter the Month Date and Year CH Select the channels you wish to search Search Time Enter the time range you Wish to search Type Select the recording type you wish to search for Choose from Normal continuous recording Motion Alarm or AGM alarm motion 32 Channel Click Search A list populates with videos Perform one of the following ay video Double click on the desired Back upa file Connect a blank USB flash drive to your system Select the BAK checkbox beside the desired file name Then click the Backup button Using the Log Search A log search allows you to search system event logs To perform a Log search Click the Log tab
104. r Make sure to had the hard drive in place while removing the hard drive screws and turning the DVR te avoid damaging the DVR lace the hard drive over he screw holes minine power and data connector ac cenare et Appendix E Replacing the Hard Drive 4 Connect the power and data cables 55 Replace the DVR cover Installing Hard Drives 03332 Steps to service the hard drives D3332 depend if you are installing or removing hard drives 1 4 or 5 8 Step 1 of 3 Remove the DVR cover 1 Remove the rear panel screws 2x NOTE You do not need to remove the side panel screws 2 Slide the top panel back about 1 2 and then lt it off of the DVR p LI Appendix E Replacing the Hard Drive Stop 2A of 3 Install hard drives 5 1 Remove the screw at the top of the center beam Place the 0 5 under the bottom HDD plate upside down with the power and data connectors facing the rear of the DVR Insert 4x hard drive screws per HDD Appendix E Replacing the Hard Drive 4 Connect the power and data connectors 5 Slide the top HDD plate in at the angle shown and lower inte place 6 Replace the center beam screw Step 28 of 3 Install hard drives 1 4 1 Place the under the top plate upside down with the power and data connectors facing the rear of the DVR Insert 4x hard drive screws per HDD 2 Connect the power and data connectors wo Appendix E Repla
105. r sch ls set ta OFF e postion Contin that tne power switch ls in tne ON Wi poston x Cables are connected but system is not receing poner Contin hat the systern is powered on LED indicators onthe front should be ON Ifthe unit is connected through a power bar or surge Protector ty bypassing the brand connecting the Power directly to the walt outlet Contin tnat here is power at the ott Connect the power cable to another outlet outlet with another device such as alam Sr phone charge Remate control ls detected by he system gt Baty inthe remote contret is drained There are no batteries intre insta two resh AAA alkaline batteries in the emote Hard dive ot actected by me system Hard drive cables are lose or ot propery connected Remove the housing and check that hard arive cables re connected Ter no hard arive in the System Open the housing and installa 257 or 35 SATA hard ce Make sure forma the drive after installing For see Coniuring Drive settings on x Hard are Jol andthe uni is po anger recording not enabled From the Main Menu select DEVICES HDD Select under Overwrite and click App Troubleshooting Troubleshooting Continued Error Possible Causes Solutions There ls no picture Monitor TV not detected by DVR Power otf the monitar T
106. r the admin account Repeat the password under Confirm Click Save to save the password NOTE Glick FEY to ack CMS D3 You will ngad enter the admin password to continue using Or click System gt Switch User to login with a diferent user account Please note that this does not log out the admin account until another account is logged in CMS D3 Central Management Software Adding User Accounts NOTE Only the admin account may create new user accounts 1 Click Add 2 Configure the following Under Password enter a password for the user account Repeat the password under Confirm In the bottom area check the permissions you would like to assign to the user account Click Save to create the user account Modifying User Accounts 41 Click the account you would like to modify and then click Modify Click Meaty lk the account 2 Edit the user account settings and permissions as needed and click Save when finished NOTE User accounts may only mol their own password The admin may modify passwords br permislane To any usar account Yo Cannot change te User ame ol dn account CMS D3 Central Management Software Deleting User Accounts Click the account you would like to delete and then click Delete Click Yes to confirm Chek alate ck the account NOTE Only the admin account may delete user accounts Using File Management Use File Management to access manual recordings and screenshots File Man 3
107. rch or click the Search Menu button fS in the menu bar 2 Inthe CH drop down menu select the channel you wish to search or select All to search all channels Click the Search Date field to enter the desired month date and year you wish to begin searching for video 4 Click Search 5 Click on a date in the calendar to see the video available for that date date to see video available Cilek atime to play video rom that me and date amp Click on the hour of the video you want to play back 7 Select the channel or channels you want to play back 3 Click Play to begin playback Video Playback Controls Move the mouse slightly to display the on screen playback controls You also use the playback control buttons on the remote control or front panel of the system EE se the video control buttons to manipulate video playback Click X to quit playback and return to the Search menu Backing up Video Files You can back up video files on your USB flash drive not included or external eSATA hard drive not included You must format an eSATA hard drive before you may use it with the system For details see Formatting eSATA Backup Drives on page 47 To back up video files 1 Perform a search 2 Insert a blank USB flash drive in the rear panel of the system Using the Main Menu Click on the desired date you wish to back up Click the Backup button A list of files ap
108. ress to open Search Menu to select playback time w In Playback Mode press to fast forward Press repeatedly to increase fast forward speed m In Playback Mode press stop video playback In Live Viewing Mode press to stop DVR recording Password required does not override scheduled recording e Press to stop resume recording When the channel displays a red box with the etter the channel is recording Menu Esc Opens the system menu In menus press to go back exit menus Navigation Buttons A Press to move cursar up V Press to move cursor down 4c Press to move cursor left Pei Press to move cursor right 9 Pe Within system menus Press to confirm a selection To open the System Information window In Live Viewing mode press once PTZ Controls In Live Viewing Mode press once and release then press and hold ort Connect a USB mouse included or USB flash drive not included for data backup firmware updates Rear Panel 03304 4 Channel 1 eSATA Connect a self powered eSATA external hard drive not included for data backup 2 Audio Input BNC inputs for audio enabled cameras not included or self powered microphones not included Video Input Connect BNC cameras 4 Video Output BNC output for external monitor 5 VOA Connect a VGA monitor not included to view the system interface amp PTZ Alarm Block Connect compatible PTZ c
109. rliest available recordings from the selected day Use the on screen playback controls Supe up or downto Change scope of playback times shown Manual Record us Motile Apps Accessing your DVR Using a Mobile Device Viewing Screenshots You can view screenshots or share them using the app NOTE To share screenshots you must configure the apps used for sharing FLIR does not support 3rd party applications screenshot 1 From the Main Menu tap Imi View 2 Select the DVR with screenshots you would like to view 3 Tap the screenshot you would ke to view BT oer Pa IE smpe torrente V _ seem Mieten Li Apps Accessing your DVR Using a Mabile Device To share screenshots 1 Tap share Select an app that you would like to share the file with Follow the app s instructions to share the file Select the sharing app Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback 2 Tap the DVR you would ke to view manual recordings from 3 Tap the recording file you would ke to view Motile Apps Accessing your DVR Using a Mobile Device 4 Use the on screen controls Select playback time m 43 Net trame Pouse sw ay Using Device Manager to Manage DVR s You can use the Device Manager to add delete or
110. rmation into the DVR locally Port forward the required ports to the router CMS D3 Central Management Software To add a DVR using a DDNS address 1 From the Control Panel tab Click Group Device Management Click Group Dose Management 2 Click Add Device 3 Configure the following Device Name Enter a name for your DVR of your choice le g home or office IP Address Enter the Domain Name from the confirmation email followed by myddns fUr com For example if your Domain Name URL Request is tomsmmith enter tomsmith myddns llicom Port Enter the DVR s Client Port default 9000 User Name Enter the DVR s User Name default admin Password Enter the DVR s Password default 000000 4 Click Add 5 Click ImportAll This adds all DVRs and cameras to the Default group CMS D3 Central Management Software amp Click the Control Panel tab 7 Click Main View Click Main View 8 Click and drag Default Group to the display grid CMS D3 Central Management Software Result Control Panel You can access your DVRs including live and recorded video and configuration through the Control Panel You may open the Control Panel at any time by clicking the Control Panel tab CMS D3 Central Management Software The menus available through the Control Panel are Main View View lve video from your cameras For details see Main View on page 91 Remote Playback Playback recorded vid
111. rnet access To connect to your system on Internet Explorer 3 Open internet Explorer NOTE If you are connecting using Internet Explorer 9 you must use the 32 bit version From the Start Menu click Internet Explorer Do not click Internet Explorer 64 bit T D Daout Prosare 2 casper PM Borer Reis Here ato NOTE tis recommended select Run ensure ful functionality iministrator when you open Internet Explorer to 2 Enter the IP Address or DONS address of the DVR in the address bar IP Address Enter http the IP address of the DVR colon and the HTTP port number of the DVR e g 410 192 168 5 118 80 into the address bar You must include the HTTP port number of the DVR after the address You can obtain the local IP address off the DVR by pressing the q button on the front panel Example of a Local IP Address hitp 1 2 168 0 101 80 Colon DVRs LocalIP address TTP Port number he SS Sree eT a Remote Viewing on Internet Explorer DONS Address The DONS address must include http the name of your DDNS URL followed by myddns flir com a colon and then the HTTP port number of your DVR Example of a DONS address http tomsmith myddns flir com 80 Colon DDNS Domain name created by you HTTP Port number al Anattention bar prompts you to install Activex plug ins You must install the ActiveX plug in to connect ta your
112. rotocol and configuration details 3 Click Save to apply your settings Configuring the System Time and Date To configure the system time and date 1 Click the Remote Setting tab and click System General 2 Configure the system format and time System Time Enter the desired system time and date An on screen calendar appears when you click the date Date Format Select the desired format the date is displayed in Time Format Select between 12 hour or 24 hour time formats 3 Select DST to enable daylight savings time or NTP to sync the time with a NTP time server NOTE Using the NTP feature requires that your DVR have a constant Internet connection Changing the System s Menu Time Out To change the system s time out menu 1 Click the Remote Setting tab and click System General 2 Inthe Menu Timeout drop down menu select the duration the menu stays on screen before disappearing 3 Click Save to apply your changes Configuring System User Accounts You can add user accounts on the system Remate Viewing Interface configure the user accounts menu 1 Click the Remote Setting tab and click System Users 2 Configure the following Click the desired user you wish to configure usert User name Enter the desired user name 1 Password Enter the desired user password Confirm Re enter the user password Active Select Enable or Disable to activate or de activate a user
113. s You must save presets use PTZ cruise CMS D3 Central Management Sofware To start stop PTZ cruise 1 Click Cruise 2 Click p to start the PTZ cruise Click to stop the PTZ cruise Remote Playback Remate Playback allows you to view recorded videa from your DVR on your computer To access Remote Playback 1 From Control Panel click Remote Playback 2 Double click the camera group then the DVR you would like to playback from 3 Checkup to four channels you would like to playback Optional Check Synchronous Playback to playback video from multiple channels atthe same time If this is unchecked you can select different playback times on each camera amp Inthe calendar select the day you would like to playback red triangle is shown on days that have recorded video available for the selected channels 5 Click Search The time bar shows video recorded on your DVR 4 Click start playback at the selected time CMS D3 Central Management Software 7 Click inside the time bar to select the playback time EC playback Selctnedate inthe len Click to start playback Cilek inside time bar to select playback ime CMS D3 Central Management Sofware Remote Playback Controls Select Gamera group Select cameras fer playback Back date ek to select playback time Next ume period Timelnezcomin Timeline zoom out Paysi Spa E Slo
114. s product the specifications are subject to change without notice from time to time SFLIR sii www digimerge com www flir com security Features 4 6 16 channel 80H Super Res 964480 with real time recording 34 greater resolution than standard D1 True aspect ratio wide screen format sharper non stretched image Looping HDMI VGA Spot outputs CMS D3 remote access SW multi site Mobile Apps iPhone Android iPad Fully PC Mac compatible Pontaplex operation 4 8 16 channel Supports 2x HDD SATA ZTB up to ATB capacity S2 channel Supports 8x HDD SATA 3TB up to 2078 capacity FUR DDNS service included Supports USB 20 or eSata back up Auto Port Forwarding wizard for easy remote connection Supports RS485 PTZ Audio 1 0 Alarm 1 0 32 channel 5 Getting Started Front Panel 4 8 16 Channel D3332 32 Channel Rear Panel 03304 4 Channel 03308 8 Channel D3316 16 Channel 03216 16 Channel 03322 32 Channel Basic Setup Step 1 Connect the BNC Cameras Step 2 Connect the Mouse Connect the Power Adapter and Power on the DVR Default System Password amp Port Numbers Quick Access to System Information Mouse Control Remote Control Using the On Screen Display Using the Menu Bar Menu Bar icons Using the Virtual Keyboard and Using the Zoom Mode Using Picture in Picture PIP Mode Settin
115. s to open the Record Search Menu 2 STOP In Playback Mode press to pause playback In Live Viewing Mode press to stop recording Password required does not override scheduled recording SLOW In Playback Mode press play video in slow motion Press repeatedly to change slow motion playback speed PAUSE FRAME In Playback Mode press to pause Press repeatedly to view recordings frame by frame Ze L Adjust camera Zoom u Using the On Screen Display Using the On Screen Display Use the system s graphical on screen display to navigate menus and configure options and settings ate amp Time S 3 Channel number Channel Title 1 Date amp Time Displays the date and time on the system 2 Record Status Displays the current recording status of the system Cxcontinuous normal recording Memation recording Aealarm recording 3 Channel number Channel title Displays channel number or channel title To rename the channel number to a title see Configuring Custom Channel Names on page 34 you can t see your mouse cursor on screen You may have switched output modes from VOAIHDMI to BNC By default the DVR outputs to VOA HOMI mode To change the video output press O three times en the contro Using the On Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR To access the M
116. s wil have access to Backup Preview Playback and PT Cont S Click Apply to save your settings amp Configure the following User Name Enter the desired user name Enable Select Enable to enable the user account Enable Select Enable or Disable to enable or disable the system from prompting you fora user or admin password during log in Password Enter your dosired password Confirm Re enter the password 7 Click Apply to save your settings Now you can log in to the system locally or remotely using the user name or password you created When logging into the system with a user account the user wil only have access to the menus you assigned Using the Main Menu Using the Main Menu To open the Main Menu Right click to open the Menu Bar and click the Main Menu button Il Enter the system user name default admin and password default 000000 and cic Apply 1 Display Configure display options camera color settings camera tile video output Search Search for recorded video and log files on the system Alarm Configure motion detection and alarm settings System Configure system time and user accounts Record Configure recording settings and recording schedules Network Configure system network settings e g DONS email alert settings Device Configure PTZ settings HDD recording mode HDD format option Advanced Configure system restart schedule perform fir
117. stop bits arity Select from None Odd Even Mark or Space Cruise Select Enable to enable PTZ cruise Address Enter the PTZ camera s address Use the Copy To drop down menu to copy the PTZ settings to multiple channels Click Apply to save yeur settings To control the PTZ camera locally on your DVR 1 Select the channel that the PTZ camera is connected to 2 Press the PTZ button once and release then press and hold Enter the system password The PTZ menu opens Pre button Press and release then press and hold Use the on screen PTZ controls to control the camera Speed Sider Si channel the PTZ rea o decrease the pan and tit camera connect e FESS ara inte Appendix B Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras You can also use PTZ cruise to have the camera automatically cycle through presets Setting PTZ Presets 1 Using the PTZ controls move the camera into position 2 Optional In the Time fied select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position Click Set to set the preset The Total and No field will automatically increase The Total field shows you the total number of created presets and the No field shows you the number of the preset you are currently creating Total Number
118. tarting the system every so often ensures system stability To enable the Auto Rebe 1 Select the Maintain tab 2 Configure the following Auto Reboot Select Enable or Disable to activate or deactivate the Auto Reboot feature Reboot In the drop down menu select how often the system restarts Choose from Every day Every Week or Every Month Enter the desired day and time you want the system to restart 3 Click Apply to save your settings Upgrading the System Firmware Firmware upgrades can provide improved functionality to your DVR When firmware upgrades become available you can download them for free from www digimerge com Using the Main Menu To upgrade the system firmware 3 Inyour web browser visit worw digimerge com and search for the model number of your DVR check the label underneath your DVR for the model number Download the free firmware Upgrade if one is available 2 Extract the firmware into blank USB flash drive The firmware should bein a folder named dvrupgrade Ensure that this s the only folder in the USB drive Insert the flash drive into one of the USB ports 4 Right click to open the Menu Bar and click the Main Menu button M 5 Click Advance 8 click Firmware Update Firmware Update 7 Follow the on screen instructions to update the firmware Do not remove the USB flash drive or power off the DVR during the firmware update Wait for the system
119. time range controls Clcktoopentime ange cna 2 Click 30m 1H 2H or 26H to select a time range For example if 30m is selected the playback bar will show 15 minutes before to 15 minutes after the currently playing time To create a custom time range click button will become colored Move your mouse to the time you where you would like the range to start and click Then move your mouse to the time you where you would like the range to end and click The start and end times willbe replaced by the 1st and 2nd times that you clicked on Using Zoom in Playback Mode You can use Zoom in Playback Mode This is useful if you need a closer look at recorded Playback and Backup video NOTE Zoom is only available when a single channel is selected for Playback To use zoom in playback mode 1 Open Playback mode with only one channel selected For details se Playing Back Recorded Videc on page 22 2 ciek EE to open Zoom NOTE Playback controls are not available when Zoom is activated If you want to pause the Vio before you zoom you wil have to pause t before entering Zoom 3 Clickand drag on the area of the screen you would like enlarge The image zooms in on the selected area oom con Click and drag inside the baxto move the zoom area Right click to and select a dierent zoom ares The box in the lower right hand corner shows the entire camera picture with a black box around the
120. to reboot Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings This does not affect the recordings saved on Using the Main Menu the DVR You can reset a single menu or all menus To load system defaults 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Advanced Then click Load Default 3 Select the menus that you wish to restore to default settings or click All to restore the entire system to default settings NOTE It is recommended to leave the Network menu unchecked when restoring the system to factory defaults If you restore the Network menu you will need to redo remote connectivity setup to access your DVR over the Internet 4 Click Apply When the warning window appears click OK to restore your settings amp Click OK to return to the menu 7 Right click untilyou have exited menus The DVR prompts you to restart Restarting or Shutting Down the DVR To restart or shut down the DVR 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Advanced Click Reboot or Shut Down 4 Follow the on screen instructions to restart or shut down your system Configuring System Warnings The system can send out email notifications or trigger a connected alarm device if it detects system abnormalities For example the system
121. tware Video Player Controls Zoom Mutefunmute pause stow Sep To zoom in click click and drag Click again to 200m out System Configuration The System Configuration menu allows you to configure settings for CMS D3 To access System Configuration From the Control Panel click System Configuration CMS D3 Central Management Software General configure General options 1 Configure the following Language Select the language Log Keeping Time Select the amount of time the software will retain system Logs Enable audio on multiple channels simultaneously Check to allow the software to play audio multiple channels at the same time Enable Auto login Check to enable auto logir be needed to start the software Resume Live View Status Check for the software to restore the last used view configuration after opening 2 Click Save to save changes File If Auto Login is checked passwords will not The File sub menu allows you to configure default save folders for screenshots and video files You can also set up an alarm that activates when the disk space on your computer is low m CMS D3 Central Management Software To configure save folders Click and then select the desired folder Click Save to save changes To configure alarm when computer disk space is low Check Alarm when disk space is less than to enab
122. uld like to start recording on Tap again when you would like to stop recording If taking manual recordings from playback tap IM when you would like to stop recording 2 manual recordings see Viewing Manual Recordings on page 125 Using PTZ Controls Ifyou have a PTZ camera not included connected you may control it using Digi Summit NOTE You must configure the system to communicate with the PTZ camera locally before you control t using the app For details see Appendix B Connecting a PTZ Camera Gn page 147 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap f to open PTZ controls 2 Motile Apps Accessing your DVR Using a Mobile Device 3 Double tap the channel to select itin full screen Use the PTZ controls lk the arrows to a gt r Y Cal preset roce ioa Set Speed Doom wy ar Using Remote Playback Mode on iPhone Remote Playback Mode allows you to view recorded video saved on your DVR s hard drive To use remote playback mode 1 From the Main Menu tap Remote Playback 2 Tap Select Channel Select the channel you would like to playback from grr Top select channel Apps Accessing your DVR Using a Mabile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date on a date to view video from that day Swipe up or down to change the month shown in the calendar Seipeupor dom
123. uld like to stop recording H taking manual recordings from playback Tap when you would like to stop recording 2 manual recordings see Viewing Screenshots on page 124 Using PTZ Controls Ifyou have a PTZ camera not included connected you may contro it using Digi Summit NOTE You must configure the system to communicate with the PTZ camera locally before you Tan centralit using the app For details sec Appendix Connecting PTZ Camera an page 147 To use PTZ Control 1 Tap the channel with your PTZ camera 2 Tap f to open PTZ controls Double tap the channel to select itin full screen Motile Apps Accessing your DVR Using a Mobile Device 4 Use the PTZ controls lick the arrows to a 1 ioa SetSpeed Zoom ti af Sut Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVRs hard drive To use remote playback mode 1 From the Main Menu tap Remote Playback 2 Select Channel Select the channel you would like to playback from Apps Accessing your DVR Using a Mabile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date on a date to view video from that day Swipe up or down to change the month shown in the calendar EEE impe da dede E 2 30 4 Playback begins at the ea
124. ume recording after recording has been stopped SEARCH Press to open the Search menu Number Keys 1 0 In Live Viewing Mode press to open the desired channel in Full screen view Press 140 for channel 10 141 for channel 11 et 0 Press O three times to show the mouse cursar on the BNC monitor or the monitor connected with HDMI VGA Display Mode In Live Viewing Mode press repeatedly to switch through split screen viewing modes 2x2 38 ih In Live Viewing Mode press to open the corresponding Spli screen View Press repeatedly to change channels shown in split screen AUTO Press to start stop Sequence Mode 2 Navigation Cursors Press to navigate menus ENTER In menus press to confirm selections In Live Viewing Mode press to access System Information 3 MENU ESC Press to open the system menu In menus press to go back exit menu MUTE In Live Viewing and Playback Modes press to mute un mute audio In Live Viewing Mode press once to open Picture in Picture PIP 1X1 or twice to open PIP 1X2 Mouse is required to change channels shown in PIP 4 Playback Controls 5 PTZ FWD In Playback Mode press to fast forward increase fost forward speed UT Adjust camera Focus REW I Payback Mode presstorewind increaserewind far camera Pr ens menu PLAY In Playback Mode press to play pause video PES pu Un FYE In Live Viewing Mode pres
125. us The DVR prompts you to restart Click OK The DVR restarts and asks you to confirm the new resolution Click Yes to confirm No to revert to the old resolution If you do nothing the DVR will revert to the last selected resolution and restart NOTE Ifyou select a resolution that is greater than what your monitor Supports you may see a blank Screen when your DVR restarts It thie occurs do not do anything and wait until the DVR restarts I the Screen remains blank press and held the Stop button on the remote control until the DVR restarts Your System resolution wil default to 1024x 768 Restoring the System s Resolution if you see a Blank Screen I you see a blank screen on your monitor ater turning on your system the DVR s output resolution may be higher than what your monitor supports Follow the steps below to restore the default resolution to 1026x 768 resolution Ensure the power and video cables are properly connected Press and hold the Stop button on the remote control until the DVR restarts The DVR will restart with the default resolution of 1024 x 768 When the DVR restarts click Yes to confirm the default resolution NOTE If your system resolution is already in 1024 x 768 pressing and holding the Stop button will not restart the system Adjusting Menu Transparency You can increase or decrease the transparency of the on screen menus Using the Main Menu 1 Click
126. us Using Device Manager to Manage DR 1 System requirements 07 Prerequisites 17 Connecting to your System Using Digi SummitHD 127 Digi Summit Interface 129 Using Remote Playback Mode on iPad 130 Viewing Screenshots 12 Viewing Manual Recordings Using Device Manager to Manage DVRs Managing Favorites us Android System requirements us Prerequisites 135 Connecting to your System Using Digi Summit 135 Digi Summit Interface E Using Remote Payback Mode on Android m Viewing Screenshots Viewing Manual Recordings Using Device Manager Manage DVRs Appendix A System Specifications 24 Appendix B Connecting a PTZ Camera Configuring PTZ Settings 147 Using the PTZ Menu Local DVR 148 PTZ Presets and PTZ Crui D Setting PTZ Presets us Selecting PTZ Presets us Deleting PTZ Presets Starting Stopping PTZ Cruise us Appendix C Connecting Additional External Monitors 150 150 Customizing the Channel Arrangement on the External Monitor Main and Spot Video Outputs D3316 D3332 Only 2 Configuring the Spot Monitor for Full Screen or Split Screen 12 Appendix D Recording Audio 154 Appendix E Replacing the Hard Drive 2155 Removing the Hard Drive 155 Installing the Hard Drive 156 Installing Hard Drives D3 158 Formatting the Hard Drive 161 Troubleshooting 162 Troubleshooting Remote Connections Getting Started The system comes with t
127. word 6 Tap Save 7 Tap Drag the DVR to the display area Digi SummitHD connects to your DVR and streams video from your cameras us Motile Apps Accessing your DVR Using a Mobile Device Digi Summit Interface You can use Digi Summit in landscape mode only rag cameras to the area to open a single camera Drag a DVR to the display area to open all camaras connected to that DVR Tapa channel to select Double tae to ew a Saati Screen channel tt Screenshot Clear Disconnect Previous Full screen aS page Taking Screenshots 1 Tap during live view or playback 2 screenshots see Viewing Screenshots on page 132 Taking Manual Recordings 1 Tap B during live view or playback to start manual recording from the selected channel Ee again to stop recording 2 manual recordings see Viewing Manual Recordings on page 133 Using PTZ Controls Ifyou have a PTZ camera not included connected you may control it using Digi Apps Accessing your DVR Using a Mabile Device Summi NOTE You must configure the system to communicate with the PTZ camera locally before you can contret i Using heap Far det ses Appendir Connecting PTZ Camera onpoge 7 To use PTZ Contrat 1 Tep the channel with your PTZ camera 2 Top eto open PTZ controls Double tap the channel to select itin full screen Use the PTZ controls ms Zo
128. ws Full screen Quad CMS D3 Central Management Software Downloading Video Files You can download video files to your computer using Remote Playback To download video files by file 1 Hold the mouse over the camera you would like to download video from Click E to open the download menu 2 Check the files you would like to download and click Download Wait for the files to download Video files are saved in 266 format open downloaded video files in CMS D3 see Video Player on page 108 If you want to covert video files to avi download the AVI converter from www digimerge com Group Device Management The Group Device Management menu is used to manage DVRs and camera groups tis divided into the Device Panel and the Group Panel The Device Panel left side allows you to add modify or delete DVR systems It is also used to remotely configure DVR settings You can use the Group Panel right side to setup camera groups Camera groups organize CMS D3 Central Management Software DVRs and cameras together to simplify the management of multiple systems You must adda camera to a camera group before you will be able to access it for ive video or playback You can add multiple DVRs or cameras from different DVRs to camera group The DefaultGroup is created by default and you can create additional groups according to Modifying DVRs You can modify the name or connection information of DVRs To modify a DV
129. you to watch Video that has been saved in the DVR s hard drive Remote Viewing Interface To playback video 1 Click the Playback tab Payor ab 2 Inthe calendar window click the desired month year and date Select month and year 22 Under the Type drop down menu select the desired recording type you wish to search for Continuous Alarm or 4 Select the channels you wish to search Check Synchronous playback to play all selected channels at the same time Select recording ype Select channels Click Month or Day 5 Click the Search button amp Click Play to begin playback Remate Viewing Interface Video Playback Controls Payback window Video content green Drag the line teft or ji Video slider Sereen Capture Stopallideo Forward Plays video frame by frame Click the Step Forward button to advance the video by 1 frame Video Slider Drag the slider to control the playback speed Download Content Allows you to download recorded videos ta your computer hard drive To download video click the channel you want to back up and click the Download content button A list of files appears Select the files you want to back up and click Start Download Configuring Display Settings 1 Click the Remote Setting tab and then click Display Live Remote Viewing Interface 2 Configure the following Channel Select the channel you want to modify Name Enter the channel

D3200 & D3300 Series Security DVR Instruction Manual

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D3200 &amp; D3300 Series Security DVR Instruction Manual

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D3200 & D3300 Series Security DVR Instruction Manual