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User Manual - Psn

1. FTP 130101 0123 130102 ALARM 00000000 13010112 01 File name 01 13010112 02 LOCAL 00000000 13010112 01 File name 01 13010112 02 _ PULL lt Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder I LOG lt Destination where log files are to be saved for the system administration M_ALARM 10000001 m 10000101 M_ALARM2 10000001 10000101 M_LOCAL 10000001 m 10000101 M_LOCAL2 10000001 10000101 N_NWBKP lt Destination where video files are to be saved by the SD memory 212 Operating Instructions recording function of Panasonic network disk recorder Notes Operating Instructions 213 Notes 214 Operating Instructions Notes Operating Instructions 215 For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre
2. ssee 140 16 Configuring the network settings Network cccesseeseeeeeeeeeees 143 16 1 Configure the network settings Network eeeeececeeeseeeeeeeeeeeeeeeeeeeeeeneeeeneneeeeeenes 143 16 2 Configure advanced network settings Advanced 2 cccecceeeeeeeeeeeeeeeeeeeeeeeeees 147 16 2 1 Configure the settings related to sending E mails cceccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 148 Operating Instructions 5 Table of Contents 6 16 2 2 Configure the settings related to FTP transmission ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 151 16 2 3 Configure the settings relating to the NTP server cccccccccceeeeeseseeeeeeeeeeeeeeeeeeeeees 153 16 2 4 Configure the UPnP settings siccsccecciencetancctencecctsecavadaen dees sececcinscetencdabaeceeccenecest nm mcedes 155 16 2 5 Configure the HTTPS settings aati ceactadsetsesdcectccicuedue suse tcbeseaueiaideucese Steeda Gel dotdetanwestees 156 16 2 6 Configure the settings relating to DDNS ccccssssseeeceseeeeeneeeneeeeeeeeeeeeeeeeeneeeeees 158 16 2 7 Configure the settings relating to SNMP c c c cccssesscesseseeeceeceennsnensneeeeneesseenees 158 16 2 8 Configure the Diffserv settings c ccccciccnescscssecceeesenenssneenseenecdeasesceececenensseneneeeenents 159 16 3 How to configure HTTPS settings csssecccececeeeeeeesesseesseneeccceeeeeeeeeeeeeeesssneeeneenes 160 1
3. Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 185 600 275 200 352 000 460 800 544 000 32 GB 92 800 137 600 176 000 230 400 272 000 16 GB 46 400 68 800 88 000 115 200 136 000 8 GB 23 200 34 400 44 000 57 600 68 000 4 GB 11 600 17 200 22 000 28 800 34 000 2 GB 5 800 8 600 11 000 14 400 17 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 608 000 710 400 800 000 870 400 908 800 32 GB 304 000 355 200 400 000 435 200 454 400 16 GB 152 000 177 600 200 000 217 600 227 200 8 GB 76 000 88 800 100 000 108 800 113 600 4 GB 38 000 44 400 50 000 54 400 56 800 2 GB 19 000 22 200 25 000 27 200 28 400 66 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4GB 44 000 52 000 56 000 60 000 64 000 2 GB 22
4. e When using a DHCP server the IP address assigned to the camera can be displayed by clicking the Search button of the IP Setting Software e When duplicate IP addresses are used the number of the camera with the duplicate address is displayed in overlap e Itis possible to change the Camera list display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use e The information displayed can be sorted by clicking the title of each displayed item Operating Instructions 19 Using the CD ROM e When the Network Settings button is clicked the Network Settings screen is displayed and network settings can be changed For further information refer to page 197 3 When the viewer software Network Camera View 4S installation screen is displayed follow the on screen instructions to install the software The viewer software Network Camera View 4S is installed from the camera e The Live page of the camera is displayed e Ifthe viewer software Network Camera View 4S cannot be installed or images are not displayed click the Install button next to Viewer Software from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed E
5. Images Will be saved When the available capacity of the SD memory card runs out images will not be able to be saved Even when the available capacity of the SD memory card is enough images associated with logs will keep on being saved until number of filed logs reaches 50 000 for each SD memory card When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Other than e Logs Will not be saved Manual 7 e Images Will not be saved Schedule Not use e Logs Will not be saved Images Will not be saved Operating Instructions 77 10 Configure the basic settings of the camera Basic 10 5 3 How the logs and images are saved depending on the settings for FTP error SD memory card tab Logs and associated images Log Up to 50 000 logs will be kept for each SD memory card When more than 50 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Log Up to 50 000 logs will be kept for each
6. It is also necessary to enter the port number 167 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab Operating Instructions 205 21 Troubleshooting Symptom Cause solution Reference pages User registration for the Viewnetcam com service fails Is the registered E mail address correct When an E mail with the Viewnetcam com website link is not received the registered E mail address may be incorrect Visit the Viewnetcam com website http Awww viewnetcam com to register the correct E mail address Cannot obtain images on the SD memory card Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 147 Is the entered password correct Restart the web browser and enter the password again 60 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC Is the cellular phone in use suppo
7. gt page 88 When there is a zone that you do not want to display set the zone as a privacy zone not to be displayed Up to 8 privacy zones can be set JPEG H 264 Area Status Delete Area Status Delete Area Image quality 4 White I 2 Blue 3 Green 4 Red On Off On Off On Off On Off eperere Delete Deletes Gpeletes 5 Yellow 6 Light blue 7 Purple 8 Pink The privacy zone will be set when an area is designated by dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note e Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone e On The privacy zone will be displayed e Off The privacy zone will not be displayed e Default Off Delete button Click the Delete button corresponding to the zone to be deleted Close button Click this button to close the Privacy zone setup menu Operating Instructions 103 11 Configure the settings relating to images and audio Image Audio IMPORTANT e After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting e When 2 mega pixel 16 9 60fps mode is selected for the JPEG H 264 Image c
8. Access to the cameras using the HTTPS protocol Generation of the CRT key SSL encryption key page 161 Generation of the self signed certificate page 162 Generation of CSR Certificate Signing Request gt page 164 Installation of the server certificate gt page 165 Configuration of the connection protocol page 166 160 Operating Instructions 16 Configuring the network settings Network Note e To use the server certificate you need to apply for the approval and the issue of server certificate by CA Either of the self signed certificate or the server certificate is available If both of them are installed the server certificate will be used prior to the self signed certificate 16 3 1 Generation of the CRT key SSL encryption key IMPORTANT e When the self signed certificate or server certificate is valid it is impossible to generate the CRT key e When the server certification is used the available key size varies depending on the Caches the available key size in advance Togenerate the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed
9. To delete the registered host click the Delete button after selecting the IP address to be deleted 15 3 Configure the settings relating to the priority stream System Click the System tab on the User mng page page 40 page 42 140 Operating Instructions 15 Configure the settings relating to the authentication User mng The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently User auth Host auth System Priority stream Activation Destination IP address 1 Destination IP address 2 Stream type JPEG 1 1920x1080 Refresh interval 1fps Priority stream Activation Select On or Off to determine whether or not to use the priority stream e Default Off Note e When On is selected for Activation of Priority stream number of users who can access the camera may be limited Destination IP address 1 Enter the first destination IP address Destination IP address 2 Enter the second destination IP address Stream type Select JPEG 1 JUPEG 2 JPEG 3 H 264 1 H 264 2 H 264 3 or H 264 4 e JPEG 1 JPEG 1 images will be transmitted e JPEG 2 JPEG 2 images will be transmitted e JPEG 3 JPEG 3 images will be transmitted e H 264 1 H 264 1 images will be t
10. Alarm action Home area Self return time Sequence Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed on the top left of the cropping area The cropping outline position can be moved by clicking and holding the configured frame and then moving it Operating Instructions 135 14 Configure the settings related to advanced view Advanced view 136 Clicking on the outside of the outline adds a new outline Streams that are configured in cropping use the same cropping area as the Cropping display Therefore if the cropping outline is changed the cropping area of streams configured in cropping are changed according to the settings of the cropping outline Cropping Either one of JPEG 1 JPEG 2 JPEG 3 H 264 1 H 264 2 H 264 3 or H 264 4 images or all H 264 images can be selected to be sent as cropping images The images capture size selected for JPEG 1 JPEG 2 JPEG 3 H 264 1 H 264 2 H 264 3 H 264 4 on the JPEG H 264 tab is used for the cropping image capture size Off cropping images are not transmitted H 264 1 H 264 1 is transmitted as cropping images H 264 2 H 264 2 is transmitted as cropping images H 264 3 H 264 3 is transmitted as cropping images H 264 4 H 264 4 is transmitted as cropping images H 26
11. CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera e HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available e Default HTTP HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Note e The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 167 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certifi
12. Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 2 Monitor images on a cellular phone mobile terminal 2 Monitor images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images JPEG only from the camera on the screen of the cellular phone IMPORTANT Note When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin gt page 138 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 UPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 143 When Auto is selected for Language the screen is displayed in English If you want the screen to be displayed in Japanese or Chinese select Japanese or C
13. Default Off Terminal 3 Determine how to use terminal 3 e Off Not used e Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open e AUX output AUX output will be supplied The AUX buttons will be displayed on the Live page Default Off IMPORTANT e In order for the EXT I O terminals to detect alarm inputs when the terminal status is changed from Open to Close On or from Close to Open Off about 100 ms or more is needed Because alarms cannot be detected for about 5 seconds after a detection is made alarm inputs received within about 5 seconds after an alarm is detected are not detected Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further information about input output rating of each terminal VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed page 126 Audio detection alarm When Audio detection gt gt is clicked the Audio detection tab will be displayed page 128
14. G 711 or AAC LC Set the audio encoding format package of the products to G 726 32 kbps The alarm occurrence Is the viewer software installed on the PC 3 indication button the AUX Confirm that the viewer software Network Camera buttons and the SD recording View 49 is installed status indicator on the Live page do not display the current status in real time Is Real time selected for Alarm status update 46 mode No image is displayed on the Press the F5 key on the keyboard of the PC or click 9 Live page the Live button Shortcut icon of the camera is Is the Windows component of UPnP added 155 not displayed on Network of Add the component to the PC in use the PC Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Internet Explorer 10 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or Delete temporary internet files as follows not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will
15. IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation page 153 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off e Default 24h Date time display format Select a date time display format When 2013 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time amp date will be respectively displayed as follows DD MMIYYYY 01 04 2013 13 10 00 MMI DDI YYYY 04 01 2013 13 10 00 e DD Mmm YYYY 01 Apr 2013 13 10 00 e YYYY MMIDD 2013 04 01 13 10 00 e Mmm DDIYYYY Apr 01 2013 13 10 00 e Default Mmm DD YYYY NTP When NTP gt gt is clicked the Advanced tab of the Network page will be displayed page 153 Time zone Select a time zone corresponding to the location where the camera is in use e Default GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Ou
16. MB Remaining capacity Original capacity MB MB Remaining capacity Original capacity MB MB Remaining capacity Original capacity SD memory card 1 SD memory card 1 z set 10 Configure the basic settings of the camera Basic IMPORTANT Select Not use when operating without an SD memory card e Before removing the SD memory card from the camera it is necessary to select Not use first When removing SD memory cards make sure that the green indicator turns off when the SD ON OFF button is pressed and held down about 2 seconds The recorded data may become corrupted if the SD memory card is removed when the SD MOUNT indicator is lit in green e When an SD memory card is replaced after pressing and holding about 2 seconds the SD ON OFF button press the SD ON OFF button and confirm that the SD MOUNT indicator is lit in green If the SD ON OFF button was not pressed the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card e When an SD memory card is inserted when Use is selected data will be saved in accordance with the setting of Save trigger After inserting the SD memory card it is necessary to select Use to use the SD memory card When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when mu
17. the image will become brighter White balance Select a method of white balance adjustment from the following 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K e ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K e Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the
18. Advanced view 4 daylight sav User mng i Start time amp date Network Schedule End time amp date Maintenance Camera title on screen en 0 9 A Z os Position Brightness status display Upside down Indicator e Alarm status update mode z 3 Alarm status reception port 31004 1 65535 Automatic installatior live video display on ti br r bu Monitor out Switch priority Operating Instructions 41 9 Display the setup menu from a PC 9 2 How to operate the setup menu WV SFV631L JPEG H 264 Image quality Image capture mode 2 mega pixel 16 9 30fps mode Setup menu Live page Initial display Basic Initial display stream JPEG 1 4 4 Refresh interval JPEG Sfps Multi screen Image quality Quality 1 Alarm JPEG Advanced view 4 4 EAEE 1920x1080 User mng JPEG 1 4 4 Image quality Quality 1 5 Quality 2 8 Network EAEE 640x360 _ Image quality Quality 15 J Quality 2 8 4 Maintenance erect 320x180 gt JPEG 3 image quality Quality 1 5 Normal Quality 2 8 H 264 1 H 264 transmission 9 S E Internet mode over HTTP Image capture size 1920x1080 Transmission priority Frame rate S J zS a j
19. Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port number to be used to receive the command alarm e Available range 1 65535 Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 59000 61000 13 2 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page page 40 page 42 116 Operating Instructions 13 Configure the alarm settings Alarm The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup Alarm output trigger 2 Close Open Pulse width s 1 120s Trigger output Alarm output terminal setup Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected e Default Off Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence Latch When an alarm is detected the alarm output terminal will be in the state
20. This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish sequre network connections A certificate store is the system area where certificates are kept To continue dick Next e When using Internet Explorer 10 select Store Location and then click Next Operating Instructions 171 16 Configuring the network settings Network 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate C Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores 7 Select Trusted Root Certificate Authorities and click OK Select the certificate store you want to use 172 Operating Instructions 16 Configuring the network settings Network 8 Click Next Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically sel
21. User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp Default None blank Password Retype password Enter a password e Available number of characters 4 32 characters Unavailable characters amp Default None blank Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the camera e 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable e 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 15 2 Configure the settings relating to the host authentication Host auth Click the Host auth tab on the User mng page page 40 page 42 Operating Instructions 139 15 Configure the settings relating to the authentication
22. e Off Images will be captured with the fixed gain level e Default On High Maximum shutter The maximum shutter time adjusts the storage time of the sensor The following are available for the recording duration Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 2 120s Max 1 100s Max 2 100s Max 1 60s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Max 1 30s IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter the frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 e When Fix shutter is selected for Light control mode this setting is unavailable Day amp Night IR Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected e On The black amp white mode is selected e Auto1 Normal The camera automatically switches between the color mode and the black amp white mode in accordance with picture brightness luminance The black amp white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infrared light s
23. or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the camera via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Avww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed 16 5 1 Configuration of the DDNS service Example of the VYiewnetcam com service moomp DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic Operating Instructions 175 16 Configuring the network settings Network viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam com the uniq
24. 19 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displayed if a PC that does not have the Viewer software installed tries to access the camera Install the software by following the instructions displayed on the window Refer to page 3 for further information Note To uninstall the Viewer software follow the steps below depending on the OS used on your PC Delete Network Camera View 4S from Control Panel Programs Uninstall a program Operating Instructions 195 19 Using the CD ROM 19 5 Configure the network settings of the camera using the Panasonic IP Setting Software 196 It is possible to perform the network settings of the camera using the IP Setting Software on the provided CD ROM When using multiple cameras it is necessary to configure the network settings of each camera independently If the Panasonic IP Setting Software does not work access the Network page from the setup menu of the camera in the browser and perform settings separately page 143 IMPORTANT The Windows Security Alert window may be displayed when starting the IP Setting Software In this case disable User Account Control from the contr
25. 4 4 tweek rate per client Max 4096kbps Min 4096kbps Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT e When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item 42 Operating Instructions 9 Display the setup menu from a PC lt Example gt Internet SD memory card UPnP Auto port forwarding Area Select the service area z Service ire network setting for A setup suitable for internet iro tis c 1 out When completing the setting items in field click the Set button below field The edited settings in field will not be applied unless the Set button below field is clicked In the same manner as above click the Set button below field when completing the setting items in field Operating Instructions 43 9 Display the setup menu from a PC 9 3 About the setup menu window WV SEV631L WV SFV631L JPEGIH 264 _ I
26. Current CRT key R modified Not g mis CRT key generate 1024bit 2048bit Generating a CRT key takes about 2 minutes 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation time amp date of the generated key will be displayed on Current CRT key Note Tochange or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are valid in a set When the CRT key is changed it is necessary to re generate the self signed certificate or re apply for the server certificate e When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous Operating Instructions 161 16 Configuring the network settings Network key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CR 204 8bit close 16 3 2
27. Image capture size JPEG 2 640x360 FTP periodic image transmission FTP periodic image transmission Directory name File name z Transmission interval Image capture size JPEG 2 640x360 D E FTP server address User name Password Control port FTP mode z 5 FTP Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server e Available number of characters 1 256 characters e Unavailable characters amp File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number e Available number of characters 1 32 characters e Unavailable characters amp lt gt Operating Instructions 151 16 Configuring the network settings Network Post alarm e Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Number of images Select the number of images to be transmitted from the
28. Images recorded on the SD memory card can be copied onto the PC page 60 1 Display the Live page gt page 7 WV SFV631L oe o di Lew 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red gt page 9 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page gt page 54 4 Click the Stop button to stop saving images on the SD memory card The SD recording status indicator will turn off 5 Click the Close button to close the window Note Image data saved on Drive B or Drive E can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 60 The destination to save image data is a fixed directory on Drive B or Drive E page 212 24 Operating Instructions 3 Record images on the SD memory card manually e When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 25 4 Action at an alarm occurrence 4 Action at an alarm occurrence The alarm action camera action at an alarm occurrence will be performed when the following alarms occur 4 1 Alarm type Terminal a
29. Internet Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries e Android is a trademark of Google Inc e Firefox is a registered trademark of the Mozilla Foundation e SDXC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbreviations 2 The following abbreviations are used in these operating instructions Microsoft Windows 8 is described as Windows 8 Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Windows Internet Explorer 10 0 Windows Internet Explorer 9 0 Windows Internet Explorer 8 0 and Windows Internet Explorer 7 0 are described as Internet Explorer SDXC SDHC SD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP Operating Instructions Preface Viewer software It is necessary to install the viewer software Network Camera View 4S ActiveX to display images on a PC This software can be installed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and
30. Live page and the main area Cropping You can crop areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Operating Instructions 13 1 Monitor images on a PC Sequence display using the cropping function By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Sequence display using the alarm action cropping function 14 Operating Instructions 1 Monitor images on a PC A Alarm occurrence B Time while the cropping area is displayed Note e Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping gt page 135 Operating Instructions 15 1 Monitor images on a PC 1 4 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi screen Images from 4 cameras up to 16 cameras can be displayed simultaneously To display images on a multi screen it is necessary to register cameras in advance 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered page 113 IMPORTANT e When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from cameras with Pan Tilt Zoom functions e When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi s
31. Recording mode the combined remain capacity of both SD memory 1 and SD memory 2 will be notified e When Use is selected for SD memory 1 and SD memory 2 and Dual recording is selected for Recording mode the remaining capacity of the SD memory card with the smaller capacity will be notified Overwrite Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient e On Overwrites when the remaining capacity of the SD memory card becomes insufficient The oldest image is the first to be overwritten Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off Recording stream 1 Recording stream 2 54 Recording format Select the type of image data to be recorded on the SD memory card Off can only be selected for the Recording format of Recording stream 2 JPEG 1 UPEG 2 and JPEG 3 can only be selected for the Recording format of Recording stream 1 e Off Does not record data e JPEG 1 Records still image data JPEG 1 The data is recorded in accordance with the settings of JPEG 1 on the JPEG H 264 tab of the Image Audio page e JPEG 2 Records still image data JPEG 2 The data is recorded in accordance with the settings of JPEG 2 on the JPEG H 264 tab of the Image Audio page e JPEG 3 Records still image data JPEG 3 The d
32. The schedule of the selected day of the week is deleted Schedules Schedule mode Schedule 1 white _ S g Time range N te a o Ss 4 4 o Ss 4 4 Schedule mode Schedule 2 Blue S z g Time range gt S gt S Schedule mode Schedule 3 Green z S a Time range N ps9 7 gt S 4 o 4 o o So 4 Schedule mode Schedule 4 Red S a Time range N Ps s Schedule mode Schedule 5 Black Time range 12 00 18 00 186 Operating Instructions 18 Maintenance of the camera Maintenance 18 Maintenance of the camera Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has the System log tab the Upgrade tab Status tab the Default reset tab and the Data tab 18 1 Check the system log System log Click the System log tab of the Maintenance page page 40 page 42 Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting Use for SD memory card on the SD memory card tab gt page 52 When Not use is selected for SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this c
33. To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd Internet Explorer 9 or Internet Explorer 10 Select Allow The following message is displayed on the information bar This site might require the following Activex control nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window 210 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 or Internet Explorer 10 Select Install The Security Warning window will be displayed Click the I
34. User mng The restriction settings of PCs IP address from accessing the camera can be configured on this page User auth Host auth System Host auth ARS Access level 1 Administrator 2 Camera control 3 Live only Host check Host auth Select On or Off to determine whether or not to authenticate the host e Default Off IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access the camera with the access level 2 Camera control e When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 138 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the access level Example 192 168 0 21 1
35. When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings e Default Auto Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the DNS server Operating Instructions 16 Configuring the network settings Network IPv6 network Manual Select On or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address On Enter an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Note e When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment function In this case it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router Refer to the manuals provided with the router for further information Default gateway When On is selected for Manual of IPv6 network enter
36. certificate again Operating Instructions 167 16 Configuring the network settings Network e When the camera access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 or Internet Explorer 10 168 Note e When using Internet Explorer 10 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended x There is a problem with this website s security certificate We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information The Live page will be displayed If an authentication window is displayed enter the user name and password Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In
37. images may not be displayed depending on the performance of the PC The maximum number of concurrent access user is 14 including users who is receiving H 264 images and users who are receiving JPEG images Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmission page 82 H 264 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission In this case the refresh interval of JPEG images will be limited to 5 fps The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt When On is selected for H 264 transmission max 5fps When Off is selected for H 264 transmission max 30fps Operating Instructions 1 Monitor images
38. tab of the Network page page 143 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 Operating Instructions 16 Configuring the network settings Network The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server e Default 1h 16 2 4 Configure the UPnP settings This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal Automatic refreshment of the shortcut to the camera that is created on the Network folder of the PC even when the IP address of the camera changes Advanced SMTP E mail ETP NTP HTTPS DDNS SNMP Diffserv UPnP Auto port forwarding Camera short cut Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled e Default Off Note e D
39. the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Log Up to 50 000 logs will be kept for each SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save images logs will keep on being filed until the number of logs reaches 50 000 logs When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Images Will be saved When the available capacity of the SD memory card runs out images will not be able to be saved Even when the available capacity of the SD memory card is enough images associated with logs will keep on being saved until number of filed logs reaches 50 000 for each SD memory card When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Log Will not be saved Images Will not be saved SB memory Save trigger Overwrite
40. the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button The server certification will be installed Note The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired Operating Instructions 165 16 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk ificate Confirm Last modified _Close_ e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate e To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting th
41. website http www viewnetcam com later e When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page e Itis possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button e If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 189 16 5 5 When using Dynamic DNS Update 178 Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Dynamic DNS Update Host name Access interval Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric chara
42. 56 JPEG recording Alarm Image saving interval Number of images Image saving interval Number of images to be saved to be saved Pre alarm fps Off Image saving interval Number of images Image saving interval Number of images to be saved fps to be saved Post alarm bd 100 pics v This setting is only available when JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows e File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters e Unavailable characters amp lt gt Image saving interval Number of images to be saved Pre alarm Image saving interval When Alarm input is selected for Save trigger select a pre alarm interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Operating Instructions 10 Configure the basic settings of the camera Basic Image saving interval Number of images to be saved Pre alarm Number of images to be saved Select a number of pre alarm images to be saved on the SD memory card from the following Off 1 pic 2pics 3pics 4pics Spics Defa
43. Host auth tab and the System tab 15 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 40 page 42 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note e When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth User auth Authentication Digest or Basic User name Password Retype password Access level D 1 Administrator 2 Camera control 3 Live only User check User auth Select On or Off to determine whether or not to authenticate the users e Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication e Default Digest or Basic 138 Operating Instructions 15 Configure the settings relating to the authentication User mng Note When the Authentication setting has been changed close the web browser and then access the camera again e For other devices such as network disk recorders unless otherwise stated Digest authentication is not supported As of August 2013
44. IP address 1 first to IP address 8 last Operating Instructions 131 13 Configure the alarm settings Alarm Additional alarm data Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following e Available range 1 65535 Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol e Available range 0 30 e Default 2 Destination of notification 132 Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination server addresses can be registered e Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence e Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Availa
45. In this case follow the instructions of the wizard to install the self signed security certificate page 167 166 Operating Instructions 16 Configuring the network settings Network When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format 16 4 Access the camera using the HTTPS protocol 1 Start up the web browser 2 Enter the IP address of the camera in the address box of the browser e Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the camera is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press
46. Recording format the settings of the following functions may be corrected When Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or Ss is selected for Refresh interval 1s is set When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the name of the saved file will be given automatically When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the number of users that can access the camera may be reduced If JPEG 1 JPEG 2 or JPEG 3 is selected for the Recording format of Recording stream 1 and H 264 1 H 264 2 H 264 3 or H 264 4 is selected for the Recording format of Recording stream 2 the maximum bit rate that can be selected for H 264 is limited Save trigger Select a trigger to save images on the SD memory card from the following FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for the JPEG 1 JPEG 2 or UPEG 3 images Alarm input Saves images at an alarm occurrence e Manual Saves images manually Schedule Saves images in accordan
47. SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save images logs will keep on being filed until the number of logs reaches 50 000 logs When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Images Will be saved When the available capacity of the SD memory card runs out images will not be able to be saved Even when the available capacity of the SD memory card is enough images associated with logs will keep on being saved until number of filed logs reaches 50 000 for each SD memory card When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept Logs Will not be saved Images Will not be saved SB memory Save trigger Overwrite card Use FTP error On Off Other than FTP error 7 Not use Logs Will not be saved Images Will not be saved 78 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 Configure the settings relating to images and audio Image Audio The settings relating to JPEG and H 264 images such as the settings of image quality audio etc can be configured on this page The Image Audio page has
48. after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area 5 To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied Operating Instructions 127 13 Configure the alarm settings Alarm 13 6 Configure the settings relating to the audio detection Audio detection Click the Audio detection tab on the Alarm page page 40 page 42 The settings relating to audio detection can be configured in this section When the configured audio detection level is exceeded the alarm action will be performed The audio detection level can be adjusted in 10 levels In order to use the perform audio detection audio settings must be configured gt page 110 IMPORTANT e The alarm occurrence indication button will be displayed when sound is detected by the audio detection function gt page 9 e The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm e Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab of the Basic
49. alarm settings Alarm 13 7 1 Configure the settings relating to Panasonic alarm protocol Alarm VMD area Audio detection Notification HTTP alarm notification Panasonic alarm protocol notification Panasonic alarm protocol Additional alarm data Destination port Retry times Destination of notification Diag Destination server address Address 1 Notification per VMD area Address 2 Notification per VMD area Address 3 Notification per VMD area Address 4 Notification per VMD area Address 5 Notification per VMD area Address 6 Notification per VMD area Address 7 Notification per VMD area Address 8 Notification per VMD area 9 Alarm area No Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag e Default Off Note e When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to
50. be displayed below the slider Operating Instructions 125 13 Configure the alarm settings Alarm e Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Light detection control Select On or Off to determine whether or not to suspend video motion detection affected by brightness change such by a dimming level control Default Off IMPORTANT Light detection control may not work when brightness change is too small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt page 130 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings e Default Off 13 5 1 Set the VMD areas VMD area 126 Set the areas to activate the VMD function IMPORTANT e When the settings are being configured on the setup menu sometimes the VMD function
51. button to display the setup menu that can configure the settings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 109 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup gt gt button of Image adjust on the Image quality tab of the Image Audio page page 88 Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Any changes are updated immediately Image adjust Scene file not applied Super Dynamic SD Face SD Adaptive black stretch Back light compensation BLC Mask area Light control mode AGC Maximum shutter Day amp Night IR Level Dwell time IR LED Light Intensity control White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Fog compensation Level Scene file Scene file Scene file title 90 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Super Dynamic SD Select On High
52. camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 177 189 Authentication window is displayed repeatedly Is the user name and password changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display the screen Are you accessing the camera in the HTTPS mode In this mode the refresh interval becomes slower due to decode procession 204 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages Are you accessing another camera in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or refresh interval may become slower whe
53. camera can be performed on this page System log Upgrade Default reset Reset to the default Except the network settings Load the default HTML files setup menu Reset to the default and load the default HTML files Reboot Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the camera and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note e To initialize the network settings page 143 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up and the settings includin
54. center of the main area Note e When operated by a lower access level user images displayed on the screen may be changed temporarily This does not affect operation of the camera e Depending on the PC in use screen tearing may occur when the shooting scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 138 3 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 110 for the permission level of audio 1 3 Monitor cropping images Full angle images and cropping images can be transmitted at the same time The cropping function must be configured in order to transmit cropping images page 135 Either one of H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 or JPEG 3 images or all of H 264 1 H 264 2 H 264 3 and H 264 4 images can be set as cropping images By matching the settings of the Compression and Stream Image capture size buttons on the Live page to the stream selected in Cropping on the Cropping tab cropping images will be displayed on the Cropping display of the
55. direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction e High High DNR increases afterimage e Low Low DNR reduces afterimage e Default High Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default e Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is move
56. display the Setup Menu ccccccceeeeeeeeeeeeeeee nena eeeeeeeeeeeeeeeeeeeeeseeseeneeeeeneesneeeees 40 9 2 How to operate the Setup Menu seeesseeeeeeeeeeeeeeeeseeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeees 42 9 3 About the Setup menu Window ccccccceeeeeeeeeeeeeeee nena eeee ene eeeeeeeeeneeeeeeeeeeeeesseeesseeeeeeoes 44 10 Configure the basic settings of the camera Basic 00 46 10 1 Configure the basic settings Basic cceceeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeseeneeeeeeeeeeeenenese 46 10 2 Configure the Internet settings Internet cccccceceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneenennenes 50 10 3 Configure the settings relating to the SD memory card SD memory card 52 10 4 Access copy images saved on the SD memory card onto the PC SD memory card IMAGES SssinsacentscenasianicninannacanddinncusinniakdnsncnendsnnnccnsinheAnkinnabaavnbeKendilinhasknelkiiensinenseihiennsaanedneibeken 60 10 5 Configure the directory of the PC that images will be downloaded to Log 74 10 5 1 How the logs and images are saved depending on the settings for Alarm 76 10 5 2 How the logs and images are saved depending on the settings for Manual Schedule sereisas araa EEO EaR AE EE a EE a E ERE EAT 77 10 5 3 How the logs and images are saved depending on the settings for FTP error 78 Operating Instructions Table of Co
57. displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 110 When this button is clicked the button will turn into the button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor Pap Note The volume cursor is not displayed when Audio recording or Audio detection is used Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 110 The button will blink during the audio transmission When this button is clicked the button will turn into the 8X button and audio from the PC will not be heard Audio output volume can be adjusted Low Middle High by moving the volume cursor BP Note e When a user is using the audio transmission function with Interactive Half duplex selected the receiver button and the transmission button will be inoperable for the other users When Interactive Full duplex is selected the transmission button is inoperable for other users e Possible duration of audio transmission is up to 5 minutes per transmission When 5 minutes have passed the audio trans
58. following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics e Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted when an alarm occurs from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP periodic image transmission 152 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp Default None blank File name Enter the file name name of the image file to be transmitted and select the naming option from the following e Name wi time amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 e Name w o time amp date File name will be the chara
59. for further information about the settings relating to the alarm images and the alarm output terminal VMD area Audio detection Notification Alarm Terminal 1 Terminal 2 Terminal 3 VMD alarm VMD gt gt Audio detection alarm Audio detection gt gt Command alarm Originating port esi number REED Command alarm Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black amp white input Receives the black amp white switchover input When the input is set to On the black amp white mode is activated Default Off Terminal 2 Determine how to use terminal 2 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Operating Instructions 115 13 Configure the alarm settings Alarm e Alarm output Alarm output will be carried out according to the settings for Alarm output terminal setup gt page 116
60. images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 80 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 138 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG only from the camera on the screen of the mobile terminal It is also possible to refresh images to display the latest image The compatible mobile terminals are shown as follows As of October 2013 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser but a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http security panasonic com pss security support info html IMPORTANT When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for
61. mail address SSL Destination of notification Address 1 Address 2 Address 3 Address 4 E mail subject E mail body Operating Instructions li JPEG 2 640x360 25 1 65535 POP before SMTP None b Alarm Diag Destination E mail address Refer to page 148 for information on configuration for these settings 13 Configure the alarm settings Alarm 13 4 3 Configure settings relating to FTP transmissions of alarm images Click FTP gt gt of Camera action on alarm on the Alarm tab of the Alarm page gt page 118 FTP Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm tips v 100 pics 100s Image capture size JPEG 2 640x360 FTP server address User name Password Control port FTP mode C SSS SS Refer to page 151 for information on configuration for these settings Operating Instructions 121 13 Configure the alarm settings Alarm 13 4 4 Configure settings relating to recording to an SD memory card when an alarm occurs Click SD memory card gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 118 SD memory card SD memory card 1 SD memory card 2 Operating mode Recording mode Audio recording Remaining capacity notification 50 Overwrite Recording stream 1 Recording format JPEG 2
62. may not work correctly Operating Instructions 13 Configure the alarm settings Alarm 1 Set the video motion detection area by dragging the mouse on the screen The designated area will become the VMD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On VMD area Audio detection Notification icy 2 Blue Status Detection area Detection sensitivity Delete Light detection control Area No n N s notification Panasonic alarm protocol notification gt When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm data to On VMD information addition Information addition 2 Adjust Detection area and Detection sensitivity using the slider Refer to page 124 for further information about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button
63. memory gard 5 Normal 6 7 8 9 Low 64 GB 1 216 000 1 536 000 1 920 000 2 176 000 3 648 000 32 GB 608 000 768 000 960 000 1 088 000 1 824 000 16 GB 304 000 384 000 480 000 544 000 912 000 8 GB 152 000 192 000 240 000 272 000 456 000 4 GB 76 000 96 000 120 000 136 000 228 000 2 GB 38 000 48 000 60 000 68 000 114 000 Operating Instructions 69 10 Configure the basic settings of the camera Basic Image capture size QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 768 000 832 000 864 000 896 000 960 000 32 GB 384 000 416 000 432 000 448 000 480 000 16 GB 192 000 208 000 216 000 224 000 240 000 8 GB 96 000 104 000 108 000 112 000 120 000 4 GB 48 000 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 70 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 320x180 Capacity of SD imaga quality memory card 0 Super fine 1 Fine 2 3 4 64
64. not receive transmit audio between the camera and the PC Therefore the settings and controls relating to audio will be invalidated e Mic input The PC receives audio data from the camera Audio can be heard with images on the PC Images and audio will not be synchronized e Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera e Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received e Interactive Full duplex Both reception and transmission are simultaneously available e Default Off Note e Howling may be generated depending on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone e When Multicast is selected for Transmission type on the JPEG H 264 tab of the Image Audio page audio transmission will become unavailable while monitoring H 264 images To transmit audio from a PC to the camera click the JPEG button on the Live page e Audio recording and Audio detection only operate when Mic input or Interactive Full duplex is selected for Audio transmission reception Audio encoding format Select the audio reception encoding format from G 726 G 711 and AAC LC e Default G 726 110 Operating Instructions 11 Configure the settings relating to images an
65. on a PC 1 2 OOQ 4068 O ege About the Live page GOO V o a Cle el Le OF Close select language pull down menu The camera s display language can be selected The default language can be set in the Language in the Basic settings gt page 46 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Display the Live page The button will turn green and the Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 H 264 3 H 264 4 the H 264 button will be displayed gt page 82 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 gt page 82 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 gt page 82 3 button The letter 3 will turn green and images in the main area will be displayed in accordance w
66. selected for Trigger output until the alarm occurrence indication button is clicked e Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state e Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close e Close The alarm output terminal will close when outputting the alarm signals Normally open e Default Close Note e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output type select an alarm output terminal duration from the following e Available range 1 120s e Default 1s 13 3 Change the AUX name Alarm Click the Alarm tab on the Alarm page page 40 page 42 Operating Instructions 117 13 Configure the alarm settings Alarm The names of AUX Open and Close on the Live page can be changed AUX title AUX Up to 10 characters Close Up to 5 characters AUX title 13 4 118 AUX Up to 10 characters Enter the
67. self signed certificate security certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the self signed certificate 16 3 3 Generation of CSR Certificate Signing Request IMPORTANT e Ifthe CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed nerate Certificate Common Name Country Organizational Unit 2048hbit modified D OK JE cancel 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name 2 c
68. send E mails Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent e Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 143 Authentication e Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When you don t know the authentication method to send E mails refer to the network adminis
69. service provider e IP address Subnet mask e Default gateway when using the gateway server router e HTTP port e Primary DNS address Secondary DNS address when using DNS Network Advanced IPv4 network Network Settings Auto Advanced x IP address IPv4 Subnet mask Default gateway e2 Bfics IE DNS Auto Manual Primary server address b 3 p pP Bo Secondary server address pP s j To IPv6 network Manual IP address IPv6 Default gateway DHCPv6 Primary DNS server address Secondary DNS server address Common HTTP port 80 1 65535 5 ill Line speed Max RTP packet size Unlimited 1500byte O Limited 1280byte HTTP max segment size MSS Unlimited 1460byte EJ Bandwidth control bit rate Unlimited Easy IP Setup accommodate period 20min FTP access to camera Allow Operating Instructions 143 16 Configuring the network settings Network IPv4 network 144 Network Settings Select the method of how to configure the IP address from the following Static The IP address is configured by entering manually on IP address IPv4 DHCP The IP address is configured using the DHCP function Auto AutolP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an
70. setting for the extra optical zoom function before other settings Manual focus adjustment The focus can be adjusted manually Near button Click this button to adjust the focus to the Near side Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter page 93 if Auto focus is executed during slow shutter operations at night it may take a long time to complete Auto focus In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a lot when there are large changes to the lighting intensity when the light level is low when the subject or location is extremely bright or reflective when viewing through windows when the dome cover is in a locations where it can easily become dirty locations where there is not much contrast such as a white wall when there is harsh flickering e When images in the near infrared light area change from color t
71. setting will be applied when audio is input to the camera using the Line input e Default Mic Middle Note e These settings are linked with the volume settings of Audio recording and Audio detection Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms e Default 40ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Mic input interval Camera to PC is unavailable when AAC LC is selected for Audio encoding format Audio output volume PC to Camera Select a volume level on the camera to hear audio transmitted from the PC High Middle Low e Default Middle Audio output interval PC to Camera Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms Default 640ms Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio 112 Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Audio may temporarily be interrupted and noise may be heard when multiple us
72. the E mail settings are configured correctly Failed to resolve the E mail server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server address from DNS The FTP server may be down Ask the network administrator Failed to find the FTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The settings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly 198 Operating Instructions 20 About the displayed sys
73. the default gateway of IPv6 network of the camera Default None blank DHCP v6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server e Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common HTTP port Assign the port numbers independently e Available port number 1 65535 e Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Operating Instructions 145 16 Configuring the network settings Network 146 Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when v
74. the user admin gt page 138 Note e Itis necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera page 143 Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area 20 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 2 Click the button of the function that you want to operate Resolution control AUX control Each function is explained below Resolution control Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal AUX cont
75. then following the on screen instructions License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before downloading installing and using the Software on your PC you need to acceptthe terms and conditions of this EULA by clicking on ACCEPT button provided at the bottom of this EULA If you do not agree to the terms and conditions of this EULA you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the license agreement I do not accept the terms in the license agreement nstallShie IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 210 when the message is displayed on the information bar of the browser e When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex restart the PC e The viewer software used on each PC should be licensed individually The number of installat
76. turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green and images in the main area will be displayed in 160 x 90 pixels Aspect ratio of 2048x1536 The letters 2048x1536 will turn green and images in the 4 3 main area will be displayed in 2048 x 1536 pixels Used by super resolution techniques 1600x1200 The letters 1600x1200 will turn green and images in the main area will be displayed in 1600 x 1200 pixels Aspect ratio of 1920x1080 The letters 1920x1080 will turn green and images in the main area will be displayed in 1920 x 1080 pixels Note Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab e When 2048x1536 1920x1080 1600x1200 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web browser Image quality buttons These buttons will be displayed only when a JPEG image is displayed e 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 80 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 80 Zoom buttons Images
77. unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is set to 192 168 0 10 Default Auto Advanced Note e When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4 When not using the DHCP function enter the IP address of the camera Do not enter an IP address already in use for the PCs and the other network cameras e Default 192 168 0 10 Note e Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera e Default 192 168 0 1 Note Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server
78. when selfcamera is displayed for the IP address or host name Note e When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp e Default Cam 1 The model No is displayed Cam 2 16 None blank e When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed e Even when 16 9 is selected for the aspect ratio the multi screen is displayed in 4 3 114 Operating Instructions 13 Configure the alarm settings Alarm 13 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images the VMD area settings audio detection settings and the alarm occurrence notification can be configured on this page The Alarm page has the Alarm tab the VMD area tab the Audio detection tab and the Notification tab 13 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page page 40 page 42 The settings relating to the alarm can be configured in this section Refer to page 118 and page 116
79. 00 356 400 400 000 435 200 456 000 2 GB 152 000 178 200 200 000 217 600 228 000 72 Operating Instructions Image capture size 160x90 10 Configure the basic settings of the camera Basic Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 2 995 200 3 776 000 4 441 600 5 075 200 5 593 600 32 GB 1 497 600 1 888 000 2 220 800 2 537 600 2 796 800 16 GB 748 800 944 000 1 110 400 1 268 800 1 398 400 8 GB 374 400 472 000 555 200 634 400 699 200 4 GB 187 200 236 000 277 600 317 200 349 600 2 GB 93 600 118 000 138 800 158 600 174 800 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 6 483 200 7 987 200 9 600 000 11 603 200 14 592 000 32 GB 3 241 600 3 993 600 4 800 000 5 801 600 7 296 000 16 GB 1 620 800 1 996 800 2 400 000 2 900 800 3 648 000 8 GB 810 400 998 400 1 200 000 1 450 400 1 824 000 4 GB 405 200 499 200 600 000 725 200 912 000 2 GB 202 600 249 600 300 000 362 600 456 000 Operating Instructions 73 10 Configure the basic settings of the camera Basic 10 5 Configure the directory of the PC that images will be downloaded to Log Click the Log tab on the Basic page page 40 page 42 The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section Internet SD memory card Log Recording stream 1 Name of the destinati
80. 000 26 000 28 000 30 000 32 000 Operating Instructions 67 10 Configure the basic settings of the camera Basic Image capture size 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 384 000 563 200 665 600 716 800 819 200 32 GB 192 000 281 600 332 800 358 400 409 600 16 GB 96 000 140 800 166 400 179 200 204 800 8 GB 48 000 70 400 83 200 89 600 102 400 4 GB 24 000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 68 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 400x300 Capacity of SD image qualiy memory card 0 Super fine 1 Fine 2 3 4 64 GB 512 000 627 200 710 400 844 800 979 200 32 GB 256 000 313 600 355 200 422 400 489 600 16 GB 128 000 156 800 177 600 211 200 244 800 8 GB 64 000 78 400 88 800 105 600 122 400 4 GB 32 000 39 200 44 400 52 800 61 200 2 GB 16 000 19 600 22 200 26 400 30 600 Capacity of SD Image quality
81. 2 are damaged When using dual recording if the capacity of the SD memory cards connected to SD memory 1 and SD memory card 2 are different data will be saved up to the upper limit of the SD memory card with smaller capacity When the setting of Recording mode is changed between Single recording and Dual recording format the SD memory card Audio recording Select whether or not to save audio data when saving video data in MP4 format e Off Does not save audio data to videos MP4 format e On Saves audio data AAC LC format to videos MP4 format Default Off Operating Instructions 53 10 Configure the basic settings of the camera Basic Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 e Default 50 Note Notification will be provided each time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value e When Use is selected for SD memory 1 and SD memory 2 and Single recording is selected for
82. 4 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 62 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1600x1200 Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 70 400 89 600 115 200 134 400 153 600 32 GB 35 200 44 800 57 600 67 200 76 800 16 GB 17 600 22 400 28 800 33 600 38 400 8 GB 8 800 11 200 14 400 16 800 19 200 4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 99 200 137 600 160 000 179 200 201 600 16 GB 49 600 68 800 80 000 89 600 100 800 8 GB 24 800 34 400 40 000 44 800 50 400 4GB 12 400 17 200 20 000 22 400 25 200 2 GB 6 200 8 600 10 000 11 200 12 600 Operating Instructions 63 Image capture size 1280x960 10 Configure the basic settings of the camera Basic Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 128 000 160 000 192 000 224 000 256 000 32 GB 64 000 80 000 96 000 112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 2
83. 4 all H 264 1 H 264 2 H 264 3 and H 264 4 are transmitted as cropping images JPEG 1 JPEG 1 is transmitted as cropping images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note e Changing the cropping settings temporarily stops transmission Area When selecting a cropping area in the screen it will be numbered as area 1 Status Select On or Off to determine whether or not to use the cropping area On The cropping area will be set Off The cropping area will not be set Default Off Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Alarm action Determine whether to transfer cropping images when an alarm occurs Transferring cropping images is available only when a setting other than H 264 all is selected for Cropping On Off Default Off Home area Configure the area for cropping transmission when an alarm occurs 1 2 3 4 Default 1 Self return time Configure how long cropping images are transmitted for when an alarm occurs When the set time has passed cropping images stop being transmitted and the camera starts transmitting full screen images 10s 20s 30s 1min 2min 3min Smin Default 30s Operating Instructions 14 Configure the settings related to advanced view Advanced view Sequence Using a max
84. 45 Cannot access from the web browser Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of the camera and the PC set in a common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the camera in the same subnet it is recommended to enter the address of the camera in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 176 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 167 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 net
85. 6 3 1 Generation of the CRT key SSL encryption key cee cseeseeeeeeeeeeeeeeeeeteeeeeeeeeeeeres 161 16 3 2 Generation of the self signed certificate security Certificate 0 0 0 eeeeeeeeeeeeeeeeees 162 16 3 3 Generation of CSR Certificate Signing Request ecceeieeeeeeeeeeeeeeeeeeeeeeeeeeeeeterees 164 16 3 4 Installation of the server Certificate 0 0 c cceeseetsesssnecsseeceeeeeeseessaecssecerseesennesseneees 165 16 3 5 Configuration of the Connection protocol ee ce eeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeennaaaeees 166 16 4 Access the camera using the HTTPS protocol ccceseteteeeeeeeeeneneeeeeeeeeeeeeeeeeeeeees 167 16 4 1 Install the security certificate wscc22 iis evcsacvzacedicassxctscesstcanedasas caps dassacethseeetceecedeaddesahaanraeces 167 16 5 How to configure the settings relating to DDNS ccseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 174 16 5 1 Configuration of the DDNS service Example of the Viewnetcam com service 175 16 5 2 When using the Viewnetcam com service ccccceeeeeeeeeeeeeeeeeeseeeseeneeeeeeeeeeeenens 176 16 5 3 Procedure to register information for the Viewnetcam com service ccee 177 16 5 4 Checking the information registered for the Viewnetcam com service 008 178 16 5 5 When using Dynamic DNS Update c0ccccccceeeseneneeetescaseccetneseneensenessnisaaseenen
86. 640x360 Save trigger FTP error Recording stream 2 Recording format Save trigger Refer to page 52 for information on configuration for these settings 122 Operating Instructions 13 Configure the alarm settings Alarm 13 4 5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click Panasonic alarm protocol notification gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 118 Panasonic alarm protocol notification Panasonic alarm protocol Additional alarm data Destination port Retry times Destination of notification Alarm Diag Destination server address Address 1 Notification per VMD area Address 2 Notification per VMD area Address 3 Notification per VMD area Address 4 Notification per VMD area Address 5 Notification per VMD area Address 6 Notification per VMD area Address 7 Notification per VMD area Address 8 Notification per VMD area Refer to page 131 for information on configuration for these settings Operating Instructions 123 13 Configure the alarm settings Alarm 13 4 6 Configure settings relating to HTTP alarm notification when an alarm occurs Click HTTP alarm notification gt gt of Camera action on alarm on the Alarm tab of the Alarm page gt page 118 HTTP alarm notification Alarm Ad
87. 8 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 64 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1280x720 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 135 600 204 800 256 000 281 600 332 800 32 GB 76 800 102 400 128 000 140 800 166 400 16 GB 38 400 51 200 64 000 70 400 83 200 8 GB 19 200 25 600 32 000 35 200 41 600 4 GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 Operating Instructions 65 10 Configure the basic settings of the camera Basic Image capture size 800x600 Image quality
88. 9 3 Installing the manuals s sssuin ennienni anaa anaa aeaaeae a naaa Eua 195 19 4 Installing the Viewer software cccceeessssseeeeneeeeeeeseeeesesseeeeeeeeeeeesseseceeeeeeeeeeensnnees 195 19 5 Configure the network settings of the camera using the Panasonic IP Setting eTo nante Iae a a A A E T L A A A TE E 196 20 About the displayed system log ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeseeneeeeneees 198 21 Troubleshooting sssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennu nnmnnn nnna 202 22 Directory structure of drive B drive E ccccceesseeeeeeeeeeeeeeeeeeeeeeeeees 212 Operating Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera 1 Start up the web browser 2 Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Windows Internet Explorer neo ex Q amp E http 92168020 5 x Live Search P w d Welcome to Tabbed Browsing gt A a ve Bage v Toos lt Example of IPv6 access gt Welcome
89. Address 1 Address 5 e Available characters Alphanumeric characters e Default cgi bin comalarm cgi CMD 01 Note e For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data e Make sure to enter a slash as the first character for Notification data e Ifthe HTTP alarm notification fails information about the failure will be added to the system log e Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used lt Example gt When hittp 192 168 0 100 is set for the address and cgi bin comalarm cgi CMD 071 is set for Notification data an HTTP alarm notification such as http 192 168 0 100 cgi bin comalarm cgi CMD 01 will be executed Operating Instructions 14 Configure the settings related to advanced view Advanced view 14 Configure the settings related to advanced view Advanced view Settings related to cropping can be configured on the Advanced view page The Advanced view page has the Cropping tab 14 1 Configure the settings relating to cropping Cropping Click the Cropping tab on the Advanced view page page 40 page 42 Settings related to cropping can be configured on this page Cropping Cropping area setting Cropping Area 1 White 2 Blue Status Delete
90. Ex o The import was successful When the browser is restarted after the certificate is imported Certificate Error will not be displayed 16 5 How to configure the settings relating to DDNS When activating the DDNS function using the camera either of the following DDNS services is available e Viewnetcam com service Dynamic DNS Update RFC2136 compliant 174 IMPORTANT e Before using the DDNS service it is necessary to perform the port forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Operating Instructions 16 Configuring the network settings Network Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names It is possible to configure the settings for the Viewnetcam com
91. GB 921 600 1 049 600 1 126 400 1 152 000 1 228 800 32 GB 460 800 524 800 563 200 576 000 614 400 16 GB 230 400 262 400 281 600 288 000 307 200 8 GB 115 200 131 200 140 800 144 000 153 600 4 GB 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 Operating Instructions 71 10 Configure the basic settings of the camera Basic Image capture size 160x120 Capacity of SD image quality memory vard 0 Super fine 1 Fine 2 3 4 64 GB 2 534 400 3 148 800 3 635 200 4 057 600 4 352 000 32 GB 1 267 200 1 574 400 1 817 600 2 028 800 2 176 000 16 GB 633 600 787 200 908 800 1 014 400 1 088 000 8 GB 316 800 393 600 454 400 507 200 544 000 4 GB 158 400 196 800 227 200 253 600 272 000 2 GB 79 200 98 400 113 600 126 800 136 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 4 864 000 5 702 400 6 400 000 6 963 200 7 296 000 32 GB 2 432 000 2 851 200 3 200 000 3 481 600 3 648 000 16 GB 1 216 000 1 425 600 1 600 000 1 740 800 1 824 000 8 GB 608 000 712 800 800 000 870 400 912 000 4 GB 304 0
92. Generation of the self signed certificate security certificate IMPORTANT e Ifthe CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed Country State Locality Organization Organizatior 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters 162 Operating Instructions 16 Configuring the network settings Network Item Description Available number of characters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size and generation time amp date of the current key Note The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ t When the camera is connected to the Internet enter the address name or host name to ac
93. On Normal or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function e On High The super dynamic function will work When On High is selected emphasis is put on the contrast when correcting the graduation e On Normal The super dynamic function will work When On Normal is selected emphasis is put on the sensitivity when correcting the graduation e Off The super dynamic function will not work e Default On Normal Note e When the following are observed depending on the light condition select Off for Super Dynamic SD When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen e When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that pr
94. Panasonic Operating Instructions Network Camera modei no WV SFV631L WV SFV611L WV SFR631L WV SFR611L WV SFN631L WV SFN611L WV SFV631L WV SFN631L Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use SD The model number is abbreviated in some descriptions in this manual X4 Preface Preface About the user manuals There are 3 sets of operating instructions as follows e Operating Instructions this document Explains how to perform the settings and how to operate this camera Important Information Provides information about the cautions required for safely using and installing this camera e Installation Guide Explains how to install and connect devices The screens used in these operating instructions show the case of WV SFV631L Depending on the model used the screens shown in the explanations may differ to the actual camera screens About notations The following notations are used when describing the functions limited for specified models The functions without the notations are supported by all models CSFve3iL gt The functions with this notation are available when using the model WV SFV631L WV SFR631L and WV SFN631L Cven The functions with this notation are available when using the model WV SFV611L WV SFR611L and WV SFN611L Trademarks and registered trademarks e Microsoft Windows Windows Vista Windows Media
95. Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1582YA av1213 1123
96. REEREENAIB Is MB MB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 57 Is any recognition error received when the Diag of E mail notification or Panasonic alarm protocol is used Format the SD memory card 57 148 130 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software installed on the PC Confirm that the viewer software Network Camera View 4S is installed Operating Instructions 207 21 Troubleshooting displayed PC on which both the viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 images will not be displayed In this case delete Network Camera View 3 from the PC and then install Network Camera View 4S Symptom Cause solution Reference pages Audio is not output from other Some of the products such as a network disk 110 products such as a network recorder or PC software package may not support disk recorder or PC software
97. VIQS and lens distortion compensation Image quality 88 Click the Image quality tab on the Image Audio page page 40 page 42 When the Setup gt gt button of each setting item is clicked the detailed settings menu will be displayed in a newly opened window The detailed settings can be configured while monitoring images displayed on the Image quality tab The settings relating to image adjust zoom focus privacy zone VIQS and lens distortion compensation can be configured in this section JPEG H 264 Image quality 12 gt woe kk Fins cae d p A m Fg Image adjust Zoom Focus adjustment Privacy zone VIQS Lens distortion compensation Image adjust Click the Setup gt gt button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window gt page 89 Zoom Focus adjustment Click the Setup gt gt button to display the setup menu that can configure the settings relating to zoom and focus gt page 100 Privacy zone Click the Setup gt gt button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed gt page 103 VIQS Click the Setup gt gt button to display the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 107 Lens distortion compensation Click the Setup gt gt
98. a multicast IP address after checking available multicast address Operating Instructions 11 Configure the settings relating to images and audio Image Audio Multicast port Enter the multicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT e When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio 11 4 Configure the settings relating to image adjust zoom focus privacy zone
99. ails Network Advanced SMTP E mail E mail notification Alarm image attachment Image capture size JPEG 2 640x360 SMTP server address SMTP port 5 POP server address Type POP before SMTP 3 Authentication User name Password Sender s E mail address SL 8 Destination of notification Alarm Diag Destination E mail address Address 1 Address 2 Address 3 Address 4 E mail subject E mail body i E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag e Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail from the following JPEG 1 JPEG 2 JPEG 3 e Default JPEG 2 148 Operating Instructions 16 Configuring the network settings Network SMTP server address Enter the IP address or the host name of the SMTP server used to
100. alarm OCCUIS vvssintecestacasneceineacttycnaseceesneden ncaudasueven ENERETT REENA EESTE E ar Er Eaa Ea AREAN E OEREN irai 123 13 4 6 Configure settings relating to HTTP alarm notification when an alarm occurs 124 13 5 Configure the VMD settings VMD area ssanannnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 124 13 5 1 Set the VMD areas VMD area cccccccceeec cece cece cece eeeaeeaaaeeaaaeaaeaeaeaaeeeaaeeeesseeeeseeeeees 126 13 6 Configure the settings relating to the audio detection Audio detection 128 13 7 Configuration of the settings relating to alarm notification Notification 130 13 7 1 Configure the settings relating to Panasonic alarm protocol cceeeeeeeeeeeteeeeees 131 13 7 2 Configure the settings relating to HTTP alarm notification ec eeeeeeeeeeeeeeeeeeeeeeeeees 133 14 Configure the settings related to advanced view Advanced VIEW Yates E eeceiee evden tp ceatote saeeeet 135 14 1 Configure the settings relating to cropping Cropping cccceeceeeeeeeeeeeeeeeeeeees 135 15 Configure the settings relating to the authentication User WINING E E Mane ateKaee 138 15 1 Configure the settings relating to the user authentication User auth 138 15 2 Configure the settings relating to the host authentication Host auth 139 15 3 Configure the settings relating to the priority stream System
101. and Internet gt Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete For Windows 8 Start select Apps Control Panel Network and Internet gt Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete 16 2 5 Configure the HTTPS settings 156 It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function Refer to page 160 for how to configure the HTTPS settings Network Advanced SMTP E mail DDNS SNMP Diffserv HTTPS CRT key generate Generate Self signed Certificate Information Generate Certificate Signing Request CA Certificate CA Certificate instal Information Connection HTTPS port CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of t
102. ansmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolution or image quality Image quality Select the image quality of JPEG images displayed initially on the Live page Default Quality1 JPEG Configure the settings such as Image capture size Quality1 and Quality2 of JPEG 1 JPEG 2 and JPEG 3 on this section Refer to page 82 for further information about the settings relating to H 264 images 80 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Image capture size Select the image capture size to display the JPEG image When 2 mega pixel 16 9 30fps mode or 2 mega pixel 16 9 60fps mode is selected for Image capture mode 1920x1080 1280x720 640x360 320x180 160x90 When 2 mega pixel 4 3 30fps mode is selected for Image capture mode 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 When 3 mega pixel 4 3 30fps mode is selected for Image capture mode 2048x1536 1280x960 800x600 V GA 400x300 QVGA 160x120 When 1 3 mega pixel 16 9 30fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 30fps mode is selecte
103. apture mode setting a maximum of 2 privacy zones can be set 104 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 7 Configure the VIQS setting Click the Setup gt gt button of VIQS on the Image quality tab of the Image Audio page page 88 VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area It is possible to enhance the image quality of the specified range within a shooting area image It is also possible to moderate the image data size by lowering the image quality of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page Area 1 White 2 Blue Status Delete Area Status Delete Level Stream H 264 4 off Variable Image Quality on Specified area VIQS allows the designated area to retain higher image quality The excluded area will have a decreased image quality allowing for a lower image file size bit rate to be used To check the area to where VIQS is applied push the confirm button after setting areas Area When selecting a VIQS area in the screen it
104. arding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VVV XXX yyy ZZZ 192 168 0 254 vvv Xxx yyy zzz 50000 vvv Xxx yyy zzz 50001 Address translation using the port forwarding function vvv Xxx yyy zzz 50000 gt 192 168 0 1 50000 gt Internet WAN 0000000 0 Cable modem XDSL modem Private address 192 168 0 1 M Port number 50000 W Address translation using the port forwarding function vvv XXxx yyy zzz 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera e Default Forbid 16 2 Configure advanced network settings Advanced Click the Advanced tab on the Network page page 40 page 42 The settings related to SMTP E mail FTP UPnP HTTPS DDNS SNMP Diffserv can be configured in this section You can move to the setting page of a setting item by clicking the corresponding link for that setting item Operating Instructions 147 16 Configuring the network settings Network 16 2 1 Configure the settings related to sending E m
105. ase the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off If only 1 of the SD memory cards is replaced or formatted or if an error occurs for only 1 of the SD memory cards the displayed system log contents for SD memory card 1 and SD memory card 2 may differ System log Upgrade Status Default reset lt lt Previous 100 Next 100 gt gt No Time amp date Description Next 100 gt gt When clicking Next 100 gt gt the next 100 system logs will be displayed lt lt Previous 100 When clicking lt lt Previous 100 the previous 100 system logs will be displayed No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note e When Off is selected for Time display format on the Basic tab gt page 46 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 198 for further information about the system logs 18 2 Upgrade the firmware Upgrade Click the Upgrade tab of the Maintenance page page 40 page 42 Operating Instructions 187 18 Maintenance of the camera Maintenance 188 The current firmware can be checked and upgraded to the latest version on this
106. ata is recorded in accordance with the settings of JPEG 3 on the JPEG H 264 tab of the Image Audio page H 264 1 Records video data H 264 1 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab of the Image Audio page e H 264 2 Records video data H 264 2 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 2 on the JPEG H 264 tab of the Image Audio page e H 264 3 Records video data H 264 3 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 3 on the JPEG H 264 tab of the Image Audio page H 264 4 Records video data H 264 4 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 4 on the JPEG H 264 tab of the Image Audio page Default Recording stream 1 JPEG 2 Recording stream 2 Off Operating Instructions 10 Configure the basic settings of the camera Basic IMPORTANT Note If an SD memory card with an SD Speed Class other than 10 is used 2048x1536 cannot be selected for the image capture size of JPEG images If Dual recording is selected for Recording mode the Image saving interval of JPEG images may be limited to 0 5fps or lower Set the maximum combined bit rate of H 264 1 H 264 2 H 264 3 and H 264 4 selected i
107. ay become darker brighter than the other darker brighter parts Note When On High or On Normal is selected for Super Dynamic SD Adaptive black stretch is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 96 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent fl
108. ayed Delete button Click this button to delete the currently displayed log list When using the SD memory card images associated with the log list will also be deleted IMPORTANT If there are too many recorded data files it may take time to delete all of them When the total size is 1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data e Inthe process of the deletion Alarm and Manual Schedule can not be operated e Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Close button Click this button to close the log list window Operating Instructions 33 7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window the Live page will turn to the Playback page When images associated with the clicked time and date are on the SD memory card the first image of them will be displayed The display format varies depending on the Recording format of the SD memory card IMPORTANT e Refresh interval of images may become slow during pla
109. be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for Indicator on the Basic page 46 Select On for Indicator H 264 images are not When Network Camera View 4S is deleted from a 3 208 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages When displaying H 264 images on two or more web browser windows images from two or more cameras are displayed in sequence on a single browser window This may occur due to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 2 3 Right click on the desktop and select Screen resolution from the displayed pop up menu Click Advanced settings Select the Troubleshoot tab and then click Change settings If the User Account Control dialog bo
110. be used to set the priority of image audio data sent from routers The priority set to this function must match the DSCP value configured to the router When using the Diffserv function contact the network administrator Network Advanced Diffserv DSCP 0 63 Video and audio stream will be controled DSCP 0 63 Enter the order of priority for packets e Available values 0 63 e Default 0 Operating Instructions 159 16 Configuring the network settings Network 16 3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate Y Generation of the self signed certificate HTTPS CRT key generate Self signed Certificate CA Certificate Connection HTTPS port Generate Information Generate Certificate Generation of CSR Certificate Signing Request Application for the approval by CA Certificate Authority Issue of the server certificate Ste See US ee Ke eet be eee ee See eS SSeS Installation of the server certificate Signing Request CA Certificate install Information Configuration of the connection protocol
111. been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly Operating Instructions 199 20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with NTP succeeded NTP update succeeded Time correction succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Appl
112. ble characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the desired destination server address Notification per VMD area Select On or Off to determine whether or not to set Notification per VMD area If Notification per VMD area is turned On an alarm is notified only when Alarm area No matches Alarm area configured by VMD alarm Alarm notifications other than VMD alarm are not implemented When using Notification per VMD area select On for Status of the alarm area in VMD e Default Off Alarm area No Available range 1 4 Default 1 IMPORTANT e When entering the host name of the Destination server address the DNS settings on the Network tab of the Network page must be configured page 143 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 13 Configure the alarm settings Alarm 13 7 2 Configure the settings relating to HTTP alarm notification HTTP alarm notification Address 1 User name Password Notification data icgi bin comalarm cgi CMD 01 Address 2 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 3 User name Password Notif
113. ble when Advanced VBR is selected for Transmission priority Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 6144kbps 8192kbps 10240kbps 12288kbps 14336kbps 16384kbps 20480kbps 24576kbps e Default H 264 1 4096kbps CSFvesiL gt 2048kbps GSFveriL gt H 264 2 1536kbps H 264 3 1024kbps H 264 4 512kbps The range of bit rates that can be configured for H 264 bit rates differs depending on the Image capture size e 160x120 and 160x90 64kbps 2048kbps e QVGA 400x300 VGA 320x180 and 640x360 64kbps 4096kbps e 800x600 128kbps 4096kbps e 1280x960 and 1280x720 256kbps 8192kbps e 1920x1080 and 1600x1200 512kbps 14336kbps 1920x1080 60fps and 1280x720 60fps 1024kbps 24576kbps e 2048x1536 1024kbps 24576kbps Note e The H 264 bit rate is restricted by Bandwidth control bit rate on the Network tab on the Network page page 143 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected Image quality Select the image quality of H 264 images from the following e When Transmission priority is set to Cons
114. button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4 images can be confirmed with the Confirm button Default Off IMPORTANT e After the VIQS setting is set to On the VIQS area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the VIQS setting after changing the Image capture mode setting Note Refer to page 107 for setting procedure of the VIQS area Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 8 Configure the VIQS area The VIQS area is specified by following the steps below 1 Drag the mouse on the screen to specify the area up to 8 areas The specified area is set to area 1 White and the outline is displayed The areas are set in the area number order from number 1 The color next to the area number show the color of the corresponding outline Area Status Delete Area Status Delete Level Stream H26 H 264 2 H 264 3 H 264 4 used 3 Green 4 Red Variable Image Quality on Specified area VIQS allows the designated area to retain higher image quality The excluded area will have a decreased image quality allowing for a lower image file size bit rate to be To check the area to where VIQS is applied push the confir
115. card Use Alarm input On Off Other than Alarm input 7 Not use Logs Will not be saved Images Will not be saved 76 Operating Instructions 10 Configure the basic settings of the camera Basic 10 5 2 How the logs and images are saved depending on the settings for Manual Schedule SD memory card tab SD memory Logs and associated images card Save trigger Overwrite Use Manual On e Log Up to 50 000 logs will be kept for each SD memory Schedule card When more than 50 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept e Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off e Log Up to 50 000 logs will be kept for each SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save images logs will keep on being filed until the number of logs reaches 50 000 logs When Single recording is selected for Recording mode on the SD memory card tab and 2 SD memory cards are used up to 100 000 logs can be kept
116. cates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format Operating Instructions 157 16 Configuring the network settings Network 16 2 6 Configure the settings relating to DDNS To access this camera via the Internet it is necessary to configure the settings for the DDNS function Refer to page 174 for how to configure the settings relating to DDNS Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Select the service area Service Area Select the region where the camera is installed If the camera is used outside of Japan select Global If the camera is used in Japan select Japan Japan Global Service Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note e Wh
117. ccessing images on the SD memory card In this case retry later Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Select the SD memory card SD memory card 1 or SD memory card 2 from which images will be accessed from and then click the Execute button The user authentication window will be displayed User authentication Password It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page ok JE Cancel 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access images the SD memory card 1 is assigned to Drive B and the SD memory card 2 is assigned to Drive E Images are saved in different directories according to Save trigger Move to the directory corresponding to the desired images and copy them Refer to page 212 for further information about the directory structure Operating Instructions 10 Configure the basic settings of the camera Basic Possible number of JPEG images that can be saved on the SD memory card as indications IMPORTANT The numbers on the following table are just indications They are not actual numbers of images that can be saved on the SD me
118. ce with the settings for Schedule page 180 Available only for the H 264 1 H 264 2 H 264 3 or H 264 4 images Default Note Recording stream 1 FTP error Recording stream 2 Alarm input When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Operating Instructions 55 10 Configure the basic settings of the camera Basic e When JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format Schedule is unavailable JPEG recording Manual JPEG recording Manual File name Image saving interval This setting is only available when JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format and Manual is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows e File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters e Unavailable characters amp lt gt Image saving interval When Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps JPEG recording Alarm
119. cess via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and validated When the Confirm button is clicked the registered information of the self signed certificate security certificate will be displayed in the Self signed Certificate Confirm dialog box ed Certificate Confirm Common Name Country State Locality 2048bit Operating Instructions 163 16 Configuring the network settings Network e When the Delete button is clicked the generated
120. cked once when the image displayed in the main area is smaller than the main area the image is displayed corresponding to its image capture size If the full screen button is clicked once when images are displayed corresponding to their image capture sizes images are displayed in full screen To return to the Live page when displaying an image in full screen press the Esc key The aspect ratio of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu Operating Instructions 11 1 Monitor images on a PC 12 When Print is selected printer output is enabled Note e For the case of using Windows 8 Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools gt Internet Options Security Trusted Sites gt Sites Register the camera address on Website of the displayed trusted widows e When it takes longer than the specified period to obtain the snap shot picture due to the network environment the snap shot picture may not be displayed Mic input button Turns on off the audio reception hear audio from the camera on a PC This button will be
121. creen from the Live page will become unavailable Note e When displaying images on a 4 screen panning tilting and zooming operations become available only for images from cameras with Pan Tilt Zoom functions Refer to our website http security panasonic com pss security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard e When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http security panasonic com pss security support info html 1 Click the desired Multi screen on the Live page Images from the registered cameras will be displayed on a selected multi screen Screen can be split up to 16 areas The following are instructions when displaying on a 4 split screen WV SFV631L setup e Mofo a onu on Pat fia mm Wi Back To show 1 camera screen click the Live button You can also click 1 below Multi screen or Back to display the camera s Live page Click the Multi screen button to display images from cameras in a multi screen of 4 to 16 screens
122. cters the colon the period the underscore _ and the hyphen Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Operating Instructions 16 Configuring the network settings Network e Default 24h 16 5 6 When using Dynamic DNS Update DHCP Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Dynamic DNS Update DHCP x Host name Host name Enter the host name to be used for the Dynamic DNS Update service e Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names Operating Instructions 179 17 Configure the settings relating to the schedules Schedule 17 Configure the settings relating to the schedules Schedule On the Schedule page it is possible to configure the settings relating to schedules as follows e Alarm permission e VMD permission e Audio detection pe
123. cters entered for File name only When Name w o time amp date is selected the file will be overwritten each time a file is newly transmitted e Available number of characters 1 32 characters e Unavailable characters amp lt gt Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following Operating Instructions 16 Configuring the network settings Network 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h e Default 1s Image capture size Select the image capture size of images to be transmitted from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP server address Enter the IP address or the host name of the FTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 143 User name Enter th
124. d audio Image Audio Note e G 711 is available only when Mic input is selected for Audio transmission reception e G 726 is always applied for the audio transmission encoding format Audio bit rate Select 16kbps or 32kbps for the audio bit rate used to transmit receive audio data e Default 32kbps Note e When selecting a smaller value for Bandwidth control bit rate page 143 while putting a priority on the JPEG image transmission select 16kbps for Audio bit rate e Audio bit rate is unavailable when G 711 or AAC LC is selected for Audio encoding format Mic input volume Camera to PC Select a volume level on the PC to hear audio transmitted from the camera e Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone e Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone e Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input e Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input e Line Low The volume level will become low This
125. d during playback Each time this button is clicked during pausing the frame next to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be increased When the mouse button is released the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed LAST button The last image will be displayed Browse Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 74 The following window will be displayed when the Start button is clicked Operating Instructions 35 7 Playback of images on the SD memory card Select the image to be downloaded and then click the OK button All Current image Download range 7 Destination directory for download CA nweam All All images saved at the selected time and date will be downloaded e Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the us
126. d for Image capture mode 1280x960 800x600 V GA 400x300 QVGA 160x120 e Default JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 JPEG 1 1280x720 JPEG 2 640x360 JPEG 3 320x180 Image quality Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm E mails and SD memory recording Operating Instructions 81 11 Configure the settings relating to images and audio Image Audio 11 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 80 for the settings relating to JPEG images Internet mode over HTTP Image capture size 1920x1080 Frame rate Burst tolerance level Control time period Max bit rate per client Max 4096kbps i 96kbps _ oO Multicast address Multicast port 1024 50000 Multicast TTL HOPLimit 1 254 H 264 1 H 264 2 H 264 3 H 264 4 82 H 264 transmission Select On or Off to determine whether or
127. d for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps 60fps e Default 30fps Note e When Frame rate or Advanced VBR is selected for Transmission priority this setting is available e Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected e H 264 1 will be fixed to 60fps when 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode 84 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Burst tolerance level Select how much the bit rate can exceed Max bit rate per client by from the following High Middle Low Default Low Note e This setting is only available when Advanced VBR is selected for Transmission priority Control time period Select the time period that the bit rate will be controlled for from the following Images are transmitted so that the average transmission rate during the selected period becomes the bit rate selected for Max bit rate per client 1h 6h 24h 1 week Default 24h Note e This setting is only availa
128. d to the direction images will be darker Click the Reset button to reset the color to the default Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio e Default 128 Fog compensation Select On or Off to determine whether or not to activate the fog compensation function When On High or On Normal is selected for Super Dynamic SD or when On is selected for Adaptive black stretch this setting is not available The fog compensation function can make dim images that have been affected by fog or other conditions clearer using digital image processing On Activates the fog compensation function e Off Stops the fog compensation function e Default Off Level Adjust the fog compensation level The level of fog compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset to the default setting Default 64 Scene file The combination of settings used to adjust image quality can be saved as a scene file The scene file can be selected here Registered scene files can be configured in the Schedule page page 180 If the timing of when images are viewed greatly affects the area where images are viewed registering scene files to the schedule can let you match a combination of settings to different times of da
129. djust the angular field of view and the focus of the lens using the zoom focus function JPEG H 264 Image Privacy Zoom focus adjustment Zoom ratio designation Manual zoom adjustment Manual focus adjustment Auto focus Adjusting method Zoom Focus adjustment 100 It is possible to adjust the angular field of view using the zoom and the extra optical zoom Adjust the focus setting by moving the lens focus to the appropriate position Manual and auto adjustments are available Zoom ratio designation The zoom and focus can be adjusted at the same time Operate the slider to enlarge reduce the angular field of view adjustment outline in the image When adjusting the zoom ratio to the Tele side only the angular field of view adjustment outline is reduced and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is Zoomed out of or the angular field of view adjustment outline is enlarged and it is possible to determine the zoom ratio while checking the image size after zooming is performed After the angular field of view adjustment outline is adjusted zooming is performed and the auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button Note e The red area of the slider and angular field of view adjustm
130. dress 1 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 2 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 3 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 4 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 5 User name Password Notification data Icgi bin comalarm cgi CMD 01 Refer to page 133 for information on configuration for these settings 13 5 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page gt page 40 page 42 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT e The alarm occurrence indication button gt page 9 will be displayed when motion is detected by the VMD function e The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page gt page 46 e After configuring the VMD area the VMD area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the VMD area after changing the Image capture mode setting 124 Operating Instructi
131. e The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to can be performed Designate the destination folder in the same manner as for Alarm 74 Operating Instructions 10 Configure the basic settings of the camera Basic Note e Schedule saving is available only when H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed Designate the destination folder in the same manner as for Alarm IMPORTANT e When Name w o time amp date is selected for File name of FTP periodic image transmission on the Advanced tab on the Network page FTP error log and associated images will not be saved To save them select Name w time amp date gt page 151 Note e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Operating Instructions 75 10 Configure the basic settings of the camera Basic 10 5 1 How the logs and images are saved depending on the settings for Alarm SD memory card tab Logs and associated images Log Up to 50 000 logs will be kept for each SD memory card When more than 50 000 logs are filed
132. e radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complete Make sure to set the file name of setup data files used when restoring to model name dat The model name must be written in lower case letters and WV is not needed Scene file Press the Browse button and select the scene files to restore Click the Execute button to start restoring Do not perform operations until the restoration is complete Operating Instructions 191 18 Maintenance of the camera Maintenance Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed 192 Operating Instructions 19 Using the CD ROM 19 Using the CD ROM 19 1 About the CD launcher By inserting the provided CD ROM into the CD ROM drive of your PC the CD launcher is automatically started and the license agreement is displayed Read the agreement and select I accept the terms in the license agreement and then click OK The CD launcher window is displayed e Ifthe launcher window is not displayed double click the CDLauncher exe file on the CD ROM amp CD Launcher Panasonic IP Sett
133. e user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Unavailable characters amp Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active Default Passive 16 2 3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page Operating Instructions 153 16 Configuring the network settings Network 154 IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation Network Advanced SMTP E mail FTP NTP Time adjustment Manual Synchronization with NTP server NTP server address setting Manual NTP server address NTP port 23 4 65535 Time adjustment interval Time adjustment Select the time adjustment method fro
134. e valid server certificate Security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When the server certificate has expired the HTTPS function will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera e HTTP Only the HTTP connection is available e HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 3 Click the Set button The camera will restart and it will become possible to access to the cameras using the HTTPS protocol gt page 7 page 17 page 19 Note The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed
135. each log has been recorded will be displayed Note e When Off is selected for Time display format the alarm occurrence times are displayed in 24 hour time format e The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log When images are recorded sequentially logs will be filed on the hour every hour 12 00 1 00 2 00 etc However depending on the photographic subject and the setting used logs may be filed in periods of over an hour Operating Instructions 6 Display the log list FTP trans error log Logs will be filed every one hour Duration Displays the period of time that the data has been recorded on the SD memory card Note e When only 1 JPEG image is saved 00 00 00 is displayed for the duration Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm AUD Alarm by audio detection alarm FTP Logs saved from FTP periodic image transmission errors SD memory card Available capacity and the original capacity of the SD memory card will be displ
136. ect a certificate store or you can specify a location for the certificate Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store k Trusted Root Certification Authorities Browse Learn more about certificate stores 9 Click Finish Completing the Certificate Import Wizard The certificate will be imported after you click Finish You have specified the following settings C esan mn caret Operating Instructions 173 16 Configuring the network settings Network 10 Click Yes Security Warning x You are about to install a certificate from a certification authority CA claiming to represent 192 168 0 253 Windows cannot validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shal Aikikai odin init iis hii Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate When the import is successfully completed the screen The import was successful will be displayed 11 Click OK Certificate Import Wizard
137. ected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 131 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers with alarm notifications can be specified The settings for HTTP alarm notification can be configured on the Notification tab of the Alarm page page 133 Operating Instructions 27 5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available IMPORTANT e When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to a
138. ed in Mic input volume Camera to PC on the Audio tab of the Image Audio page is displayed in the preview Adjust the Audio detection level with the slider bar so that it is lower than the volume level that you want to detect Adjust the Mic input volume Camera to PC on the Audio tab of the Image Audio page as necessary page 110 The settings and the actual audio detection status are displayed on the bottom of the screen If the volume level goes above the audio detection level a red bar which indicates that sound has been detected is displayed Operating Instructions 129 13 Configure the alarm settings Alarm If further adjustments are required repeat from step 2 Note e Audio detection can only be used when Mic input or Interactive Full duplex is selected for Audio transmission reception on the Audio tab of the Image Audio page page 110 e Noise or other unwanted sound from the surrounding area may be mistakenly detected e Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page page 40 page 42 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section 130 Operating Instructions 13 Configure the
139. ed on the Image Audio page page 79 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 113 44 Operating Instructions 9 Display the setup menu from a PC Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 115 Advanced view button Displays the Advanced view page The settings relating to cropping can be configured on the Advanced view page 135 User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page page 138 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 143 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 180 Maintenance button Disp
140. eees 178 16 5 6 When using Dynamic DNS Update DHCP cceceeeeeeeeeeeeeeeseseseseseneeeneeeneeeenees 179 17 Configure the settings relating to the schedules Schedule 180 17 1 How to set the schedules cosa sieininccnsccuilnscuauacndcopneccrhatstacnosinaubierebicentiaduniciubindutdetesanensaete 183 17 2 How to delete the set schedule cccccccesseeeeseneeeeeeeceseeeessneneeseseeeeessssecceeeeeeeeesenenees 185 18 Maintenance of the camera Maintenance sseeeeeeeeeeees 187 18 1 Check the system log System log ccccccsssssssseeceeeeeeeeeeessseeaeeeeeeeeseseneeeeseneeeeeess 187 18 2 Upgrade the firmware Upgrade cccccceeeeeeeeeeeeeeeneneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeenaanens 187 18 3 Check the status Status o i ciscscsceisecesesceesesecersedecseticenessenencstuscccescecetcscetsssvseatecarieseede 189 18 4 Reset the settings Reboot the camera Default reset cceceeeeeeeeeeeeeeeeeeeenees 190 18 5 Settings data backing up or restoring logs Data ccccceceeeeeeeeeeeeeeseeeeeeeeeeeeeeees 191 19 Using the CD ROM ecco ntei oceniy canines wo caceuntspayusecaundasauaateveveseduacesavesewccaced 193 19 1 About the CO launcher sisiacssscsccidcucscdearsenemcseanbeaseduaerirdstendenatidausbencestaweatvaaverisiarienemiauunens 193 19 2 Installing Panasonic IP Setting Software ananaesseennnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna 194 1
141. en using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 16 2 7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator 158 Network Advanced Diffserv SNMP Community System name Location Contact Community Enter the community name to be monitored Available number of characters 0 32 characters Operating Instructions 16 Configuring the network settings Network e Default None blank IMPORTANT e When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function e Available number of characters 0 32 characters e Default None blank Location Enter the name of the location where the camera is installed Available number of characters 0 32 characters e Default None blank Contact Enter the E mail address or the phone number of the SNMP manager e Available number of characters 0 255 characters e Default None blank 16 2 8 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can
142. enance page page 40 page 42 The status of this camera can be checked on this page System log Upgrade Status Default reset Server Status Personal Camera URL UPnP Port number HTTP Status Port number HTTPS Status Router global address Self check Hardware Viewnetcam com Viewnetcam com e Server The URL of the Viewnetcam com service server will be displayed e Status The registration status for the Viewnetcam com will be displayed e Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Operating Instructions 189 18 Maintenance of the camera Maintenance e Status The port forwarding status will be displayed e Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note e Refer to our website http security panasonic com pss security support info html for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check 18 4 Reset the settings Reboot the camera Default reset 190 Click the Default reset tab of the Maintenance page page 40 page 42 The settings and the HTML data of the camera can be initialized and reboot of the
143. ent outline represents optical zoom x1 0 x3 6 and the yellow area represents extra optical zoom x3 9 X10 8 CSFV6tIL gt x7 2 In the extra optical zoom area the zoom ratio changes in x0 36 increments Operating Instructions 11 Configure the settings relating to images and audio Image Audio When buttons of Manual zoom adjustment is clicked Zoom ratio designation will be disabled To enable Zoom ratio designation click the Load button or the x4 button of the Manual zoom adjustment Manual zoom adjustment The zoom can be adjusted manually 7 uO Click this button to adjust the zoom ratio to the Wide side until x1 0 x1 Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side until X10 8 CSFV6lIL gt x7 2 Note e The zoom ratio is from x1 0 x3 6 for the optical zoom and from x3 9 X10 8 CSFV6IIL gt x7 2 for the extra optical zoom In the extra optical zoom area the zoom ratio changes in x0 36 increments e When operating uO amaa buttons the auto focus function is not activated Adjust the focus after adjusting the angle of view IMPORTANT e The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas gt page 96 privacy zone gt page 103 VMD area page 124 To prevent this perform the
144. er authentication process a folder on the SD memory card in which images are saved will be displayed page 60 36 Operating Instructions 7 Playback of images on the SD memory card 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card IMPORTANT Depending on the network environment download of video data may fail 00 00 00 00 00 10 PAUSE PAUSE button Playback will be paused when this button is clicked during playback PLAY button When this button is clicked recorded data will be played Note e Audio data will not be played FF button Each time this button is clicked the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed Note e The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card 5s backward button Each time this button is clicked the recorded data goes back by 5 seconds and starts playing 5s forward button Each time this button is clicked the recorded data goes forward by 5 seconds and starts playing STOP button Playback will stop and the Playback window will turn to the Live page Operating Instructions 37 7 Playback of images on the SD memory card Browse 38 Time Time and date when each log has been recorded will be displayed D
145. ers are accessing the camera concurrently It may be possible to diminish the interruption or noise by setting a longer interval for Audio output interval PC to Camera e Audio may sometimes not be heard depending on the network environment Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available e Default 34004 Note e The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 82 When Off is selected for H 264 transmission page 82 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans recep Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or higher 3 All users Default 3 All users Note e Refer to page 138 for further information about the access level Operating Instructions 12 Configure the multi screen settings Multi screen 12 Configure the multi screen settings Multi screen The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 40 page 42 IP addre
146. es Schedule 184 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Schedules Schedule 1 White Schedule 2 Blue Schedule 3 Green Schedule 4 Red Schedule 5 Black 0 00 Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Operating Instructions v Mon v iTue Wed iThu ViFri Osat C Sun 24h 09 g 00 E 17 8 30 Mon 24h iTue iWed v Thu v Fri v Sat v Sun 23 00 E 07 00 17 Configure the settings relating to the schedules Schedule 17 2 How to delete the set schedule Schedules Shen ee Schedule 1 CGI vjWed Thu WIFri Time range Ov 7 30 ead a Schedule 2 Blue Mon iTue V Wwed VlThu VlFri viSat V Sun Time range 24h 23v 00 07 00 Schedule mode FTP periodic image transmission Time range Schedule 3 Green Schedule mode Schedule 4 Red Time range Schedule mode Schedule 5 Black Time range 12 00 18 00 24 00 1 Uncheck the check box of the set day of the week Operating Instructions 185 17 Configure the settings relating to the schedules Schedule 2 Click the Set button after completing the settings
147. eserves overall detail A B A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Operating Instructions 91 11 Configure the settings relating to images and audio Image Audio 92 Face SD With the Face SD setting if a person s face is dark and difficult to see by combining the face detection and Super Dynamic functions the area with the face in the image can be corrected to become brighter and easier to see Select On or Off to determine whether or not to interact with the Super Dynamic function e On The interactive control with face detection will work e Off The interactive control with face detection will not work Default Off Note e When Off is selected for Super Dynamic SD the interactive control with face detection is unavailable Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images brighter by digital image processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts m
148. f the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h e Default 1h Global IP Address Notification Method Typically Global IP Address Notification Method should be set to Normal 176 Operating Instructions 16 Configuring the network settings Network If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP gt page 155 must be enabled for the camera and for the router 16 5 3 Procedure to register information for the Default Normal Viewnetcam com service 1 Select Viewnetcam com for Service and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again Register the information for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be disp
149. fast reverse playback playback speed will return to the normal playback speed Operating Instructions 7 Playback of images on the SD memory card REV PLAY button Images will be played in reverse sequential order PLAY button When this button is clicked images will be played in sequential order FF button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast playback fast reverse playback playback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicke
150. for Recording format on the SD memory card tab and select Schedule for Save trigger page 52 Select days of a week by checking the respective checkboxes From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h Click the Set button after completing the settings The result will be displayed at the bottom of the window The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule Operating Instructions 17 Configure the settings relating to the schedules Schedule 17 1 How to set the schedules Schedules Schedule 1 Wey Schedule 2 Blue Schedule 3 Green Schedule 4 Red Schedule 5 Black Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range gt s gt f s s g amp a l L o s gt l o o s S siis a 12 00 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Operating Instructions 183 17 Configure the settings relating to the schedul
151. g the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power Operating Instructions 18 Maintenance of the camera Maintenance 18 e The notification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs page 148 page 130 5 Settings data backing up or restoring logs Data Click the Data tab of the Maintenance page page 40 page 42 The setting related to settings data and backing up or restoring logs can be configured in this section System log Upgrade Status Default reset Backup Setup data Logs Restore Browse S SH D Restore all settings Restore all settings except the network settings lu Execute Brow Execute Scene file It will take around 2 minutes to complete restoring data Please wait and do not operate the browser during this process Backup Setup data Click the Execute button to backup the setup data of the camera to a PC Scene file Click the Execute button to backup the scene files of the camera to a PC Logs Click the Execute button to backup the log data of the camera to a PC Restore Setup data Press the Browse button and select the setup data files to restore Click th
152. ge page 116 Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 52 of the Basic page and the Alarm tab of the Alarm page page 118 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 118 and the Advanced tab of the Network page page 151 26 Operating Instructions 4 Action at an alarm occurrence Notify of alarm occurrences by E mail Alarm E mail alarm occurrence notification can be sent at an alarm occurrence to the E mail addresses registered in advance Up to 4 addresses can be registered as recipients of the alarm E mail An alarm image still picture can be sent with the alarm E mail as an attached file The settings for alarm E mail can be configured in the E mail notification section on the Alarm tab of the Alarm page page 118 and the Advanced tab of the Network page page 148 Notify of alarm occurrences to the designated addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is conn
153. ge Audio 11 2 Configure the settings relating to JPEG images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 Live page Initial display Initial display stream JPEG 1 Refresh interval JPEG Sfps m Image quality Quality 1 JPEG ECE 1920x1080 JPEG 1 Image quality Quality 1 5 z Quality 28 uelelmeclUiecerae 640x360 JPEG 2 Image quality Quality 1 5 Quality 2 8 uce 320x180 JPEG 3 Image quality Quality 1 5 Normal x Quality2 8 Live page Initial display Configure the settings relating to the initial images displayed on the Live page Initial display stream Select the image to display on the Live page from the following H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 JPEG 3 e Default H 264 1 Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 5fps Note e When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected e Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the tr
154. haracters Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Enter the unit name of the organization 64 characters Unit 164 Operating Instructions 16 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Note e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT e The server certificate will be issued for the set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note e This camera generates the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For the installation
155. he IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 201 21 Troubleshooting 21 Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table ora problem is not described below Symptom Cause solution Reference pages Cannot access from the web e Is the LAN cable category 5 or better STP firmly Installation Guide browser connected to the network connector of the camera E model only e Is the link indicator lit Installation Guide When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not e Is the power of the camera on Installation Guide Check if the power of the camera is turned on e Are the set IP addresses valid 143 e Are you accessing the wrong IP address 196 Check the connection as follows Installation Guide With the Windows command prompt gt ping IP address of the camera If
156. he port forwarding function of the router To use the auto port forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note e Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv 6 is not supported e To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP gt page 189 When Enable is not displayed refer to Cannot access the camera via the Internet in 21 Troubleshooting e When the UPnP Auto port forwarding setting is changed the Auto port forwarding setting under UPnP on the Advanced tab of the Network page also changes to the same setting Area Select the region where the camera is installed If the camera is used outside of Japan select Global If the camera is used in Japan select Japan Japan Global Service Select Viewnetcam com or Off to determine whether or not to use Viewnetcam com By selecting Viewnetcam com and clicking the Set button the registration window for Viewnetcam com will be displayed in a newly opened window Follow the on screen i
157. he self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate will be deleted Operating Instructions 16 Configuring the network settings Network CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the
158. he upgrade delete temporary internet files gt page 202 e Upgrade the firmware using a PC in the same subnet as the unit Operating Instructions 18 Maintenance of the camera Maintenance 18 3 Follow the instructions from the dealer when upgrading the firmware When upgrading the application software use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time amp date The viewer software used on each PC should be licensed individually Refer to your dealer for the software licensing Check the status Status Click the Status tab of the Maint
159. hinese for Language page 46 Operating Instructions 17 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the camera will be displayed WV SFV631L a 5 Manual Refresh Auto Refresh o 0 Resohition _ Quality __________ ___ aa o d en Close Refresh control Press the dial key 5 or the Manual Refresh button to refresh the camera images Press the Auto Refresh button to refresh the images from the camera in 5 second intervals When the dial key 5 or the Manual Refresh button is pressed again the refresh mode of the camera will return to manual refresh IMPORTANT e Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular phone in use before using this function e Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 e Image in the aspect ratio of 16 9 Changes the image capture size between 320x180 default and 640x360 Image quality control It is possible to change the
160. ication data icgi bin comalarm cgi CMD 01 Address 4 User name Password Notification data icgi bin comalarm cgi CMD 01 Address 5 User name Password Notification data Icgi bin comalarm cgi CMD 01 HTTP alarm notification Address 1 Address 5 Enter the destination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default http Example of entry http IP address of the HTTP server colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all configured information including the address user name password and notification data will be deleted User name Enter the user name login name to access the HTTP server Available number of characters 0 63 characters e Unavailable characters amp Password Enter the password to access the HTTP server e Available number of characters 0 63 characters e Unavailable characters amp Operating Instructions 133 13 Configure the alarm settings Alarm 134 Notification data Enter the notification data to add after the destination HTTP server addresses set in
161. icker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use Fix shutter Operating Instructions 11 Configure the settings relating to images and audio Image Audio When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode 1 60 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix When a setting other than 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix e Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower When On High or On Normal is selected for Super Dynamic SD Fix shutter is not available To configure Fix shutter set Super Dynamic SD to Off AGC Select a method of gain adjustment from the following e On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level
162. ied Previous CRT key is applied CRT key Generated Generation of the CRT key is complete Log indications relating to login Category Indication Description Login User name or IP address The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth 200 Operating Instructions 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if t
163. iewing images from the camera using the RTP protocol It is recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line e Default Unlimited 1500byte HTTP max segment size MSS Select Unlimited 1460byte Limited 1280byte or Limited 1024byte to determine whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol We recommended that you use this feature with the default setting When the MSS is restricted in the network line in use select Limited 1024byte or Limited 1280byte Refer to the network administrator for further information about the MSS in the network line e Default Unlimited 1460byte Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note e When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 110 e Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously e When Bandwidth control bit rate is set
164. il notification will be performed upon an alarm occurrence Diag checkbox When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address E mail subject Enter the E mail subject Available number of characters 0 50 characters E mail body Enter the E mail body Available number of characters 0 200 characters Note e Notification E mail will be sent with the message The capacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card failed Operating Instructions 16 Configuring the network settings Network 16 2 2 Configure the settings related to FTP transmission Network Advanced SMTP E mail FTP Alarm image FTP transmission Directory name File name Transmission interval Number ofimages Recording duration Post alarm fps 100 pics v 100s
165. ile Operating Instructions 39 9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 138 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed r Windows Security The server 192 168 100 11 at Panasonic network device requires a username and password Gana AA User name Password gt Remember my credentials Cancel 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 40 Operating Instructions 9 Display the setup menu from a PC The setup menu will be displayed Refer to page 44 for further information about this menu A Camera WV SFV631L WV SFV63 tre Basic Language Setup menu Camera title Date time Time display format 24h Image Audio Date time display Multi screen format Mmm DD YYYY NTP NIP gt gt Alarm GMT Greenwich Mean Time Dublin Edinburgh Lisbon London
166. image quality between Quality1 and Quality2 page 80 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 115 18 Operating Instructions 2 Monitor images on a cellular phone mobile terminal Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control Depending on the image capture size selected for JPEG 1 UPEG 2 or JPEG 3 Resolution may not be able to be used e When the HTTP port number is changed from 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile e When HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page enter as follows https IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched e Itis impossible to transmit receive audio using a cellular phone Depending on the cellular phone in use larger size
167. imum of 4 cropping outlines determine whether or not to operate the sequence from the following settings The sequence operates in the order of the numbers assigned to the cropping outlines Off 5s 10s 20s 30s Default Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The cropping outline may move out of alignment when the Zoom Focus adjustment setting is changed Make sure to check the cropping outline after changing the Zoom Focus adjustment setting The alignment of the cropping outline displayed during configuration might be slightly changed after the Set button is clicked Sequence is unavailable when H 264 all is selected for Cropping Alarm action is unavailable when H 264 all is selected for Cropping Operating Instructions 137 15 Configure the settings relating to the authentication User mng 15 Configure the settings relating to the authentication User mng The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab the
168. ing Software Viewer Software Please read first About this software Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 194 Settings related to the camera s network can be set from the Panasonic IP Setting Software gt page 196 The manuals can be installed on the PC page 195 You can also view the manuals without installing them to the PC by clicking the Open button The Viewer software can be installed on the PC page 195 Operating Instructions 193 19 Using the CD ROM 19 2 Installing Panasonic IP Setting Software On the CD launcher window click the Install button next to IP Setting Software to display the Panasonic IP Setting Software installation window Confirm the following settings before starting the installation IP Setting Software installation Select software to install v PhP Setting Software Create shortcut icon Desktop Icon ClStart Menu Item Select the folder to save c Panasonic Select the Panasonic IP Setting Software to install Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the
169. installation Note e To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the EasyIPConfig folder from the folder the default is C Panasonic you specified during installation 194 Operating Instructions 19 Using the CD ROM 19 3 Installing the manuals On the CD launcher window click the Install button next to Manual to display the Manual installation window Confirm the following settings before starting the installation Install manual Select manual to install Model List 5 irs es Create shortcut icon Desktop Icon Start Menu Item Select the folder to save c Panasonic Browse 4 Select which manuals to install The camera models that the manuals support are displayed in Model List The camera models that are supported by the manuals selected in are displayed here Select where to create the manuals shortcut icon when the manuals are installed Specify which folder on the PC to install the manuals to Click the Install button to start the installation OOO Z e te e To uninstall the manuals delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation
170. ions 8 About the network security 8 About the network security 8 1 Equipped security functions The following security functions are featured in this camera Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and or the user authentication to On gt page 138 page 139 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 145 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function page 160 IMPORTANT e Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function After the camera is accessed by the administrator make sure to close the browser for added security e Change the administrator password periodically for added security Note When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the camera will be denied for a wh
171. ions of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 187 Refer to your dealer for the software licensing Operating Instructions 3 Table of Contents Table of Contents 4 1 Monitor images on a P ssaasssnnnnsnsnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennum nnmnnn nnmnnn 7 1 1 Monitor images from a single camera ecccecceeeeeeeeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeeseeeeeeeneeeenennees 7 1 2 About the Live page sssini eneee aeaea a aaa aaa aaa saaa aisa nai 9 1 3 Monitor cropping images ssssssssssssuuunnnnnrennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnannnnnnnn nenne 13 1 4 Monitor images from multiple CAMELAS nnnsnnnnessnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn nna 16 2 Monitor images on a cellular phone mobile terminal 0 006 17 2 1 Monitor images on a Cellular phone cceecceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeenenees 17 2 2 Monitor images on a mobile terminal eecceeeeeeee cece eeeeeeeeeeeeeeeeeeeeeeeeeeeseeneeeeeeeeeennnes 19 3 Record images on the SD memory card manually 0sseeeeeeeees 24 4 Action at an alarm occurrence ceeeceeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeneeeees 26 4 1 PLATE TY BO close cena E A E T E 26 4 2 Action at an alarm occurrence cccccccceecceeeeeeeeeeeeeeeeeeeeeeeeeeseneneneeseeeeeeesenaeeeeeeeaeeeaeeees 26 5 Transmit images o
172. ith the setting of H 264 3 gt page 82 4 button The letter 4 will turn green and images in the main area will be displayed in accordance with the setting of H 264 4 gt page 82 Image capture size buttons These buttons will be displayed only when a JPEG image is displayed Operating Instructions 9 1 Monitor images on a PC 16 9 Aspect ratio of 1280x960 The letters 1280x960 will turn green and images in the 4 3 main area will be displayed in 1280 x 960 pixels 800x600 The letters 800x600 will turn green and images in the main area will be displayed in 800 x 600 pixels VGA The letters VGA will turn green and images in the main area will be displayed in VGA size 400x300 The letters 400x300 will turn green and images in the main area will be displayed in 400 x 300 pixels QVGA The letters QVGA will turn green and images in the main area will be displayed in QVGA size 160x120 The letters 160x120 will turn green and images in the main area will be displayed in 160 x 120 pixels Aspect ratio of 1280x720 The letters 1280x720 will turn green and images in the 16 9 main area will be displayed in 1280 x 720 pixels 640x360 The letters 640x360 will turn green and images in the main area will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will
173. larm When connecting an alarm device such as a sensor to the alarm input terminal of the camera the alarm action will be performed when the connected alarm device is activated e VMD alarm When motion is detected in the set VMD area the alarm action will be performed VMD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed Audio detection alarm When the configured audio detection level is exceeded the alarm action will be performed 4 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence page 9 IMPORTANT e When Polling 30s is selected for Alarm status update mode gt page 46 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm pa
174. layed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser Network Advanced SMTP E mail FTP NTP UPnP HTTPS DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account Link http poooook Access interval th_ e Global IP Address Notification Method Normal 3 Register the information for Viewnetcam com by following the instructions of the wizard Network Advanced SMTP E mail FTP NTP UPnP HTTPS DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account Link hitto Hacc Access interval Global IP Address Notification Method When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Operating Instructions 177 16 Configuring the network settings Network Note e When the registration for the Viewnetcam com service is completed the URL registered for Personal Camera URL is displayed It may take up to about 30 minutes until the URL of the registered camera is validated e To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com
175. lays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 187 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 45 10 Configure the basic settings of the camera Basic 10 Configure the basic settings of the camera Basic The basic settings such as camera title time and date SD memory card and the logs can be configured on the Basic page The Basic page has the Basic tab the Internet tab the SD memory card tab and the Log tab 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 40 page 42 The settings such as the camera title time and date etc can be configured on this page Basic Internet SD memory card Log Language Auto 4 Camera title wv sFv631L S o 4 4 3 s J 4 4 4 2 8 e e 2 8 4 4 Date time Time display format 24h Date time display Mmm DDIYYYY NTP NTP gt gt Time amp date Time zone GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving 5 3 2 Start time amp date o 2 a f End time amp date Ca
176. low taking a picture using the snap shot button may not function depending on the usage environment In this case select JPEG with the Compression button on the Live page and take a picture with the snap shot button using the lowest possible image capture size Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up Unlimited The network setting operation using the Panasonic IP Setting Software are allowed without time limitation Default 20min Note The camera information display using the Panasonic IP Setting Software is allowed without time limitation and camera images can be opened Refer to the network administrator for the addresses of each server e The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router Operating Instructions 16 Configuring the network settings Network To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forw
177. ltiple users are receiving images In this case set the refresh interval longer e There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter e A lifetime of an SD memory card should be influenced by the number of the image files stored and log savings on the SD memory card Selecting H 264 1 H 264 2 H 264 3 or H 264 4 for Recording format can reduce the number of files to be stored on the SD memory card e Ifthe data writing speed goes down after data is repeatedly written on an SD memory card we recommend replacing the SD memory card Operating mode Recording mode Set the recording mode to save data on the SD memory card Single recording Recorded data is saved to either SD memory card 1 or SD memory card 2 Select this setting when you want to save recorded data for long periods of time e Dual recording The same recorded data is saved to both SD memory card 1 and SD memory card 2 This enables data to be saved even if one of the SD memory cards becomes damaged Select this setting if you want high reliability when saving data If only one SD memory card SD memory card 1 or SD memory card 2 is set to Use images will only be saved on the SD memory card set to Use Default Single recording Note e Even if dual recording is selected data will not be saved if both SD memory card 1 and
178. m button after setting areas 2 Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image H 264 1 H 264 2 H 264 3 or H 264 4 that the Confirm button was pressed for is displayed When a window is newly opened and about 3 seconds pass the currently outputted bit rate can be confirmed with the configured VIQS Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio IMPORTANT e No setting contents are determined unless the Set button is clicked e To check the image after configuring VIQS display an H 264 image on the Live page or press the Confirm button under Stream e The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 9 Configure the setti
179. m the following Time adjusted by the selected method will be used as the standard time of the camera e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following e Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT e When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutolP or Auto Advanced for Network Settings on the Network tab of the Network page gt page 143 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network
180. mage quality Image capture mode 2 mega pixel 16 9 30fps mode Setup menu Live page Initial display Basic Initial display stream Refresh interval JPEG Multi screen Image quality Quality 1 Alarm JPEG Advanced view lucena r 1920x1080 eOO User mng JPEG 1 Image quality Quality 1 5 Normal Quality 2 8 Network Turia tices 640x360 4 4 Schedule HEELS Image quality Quality 1 5 4 Quality 2 8 4 4 Maintenance ECEE 320x180 JPEG 3 4 4 Image quality Quality 1 5 Normal Quality 2 8 H 264 1 H 264 transmission Internet mode over HTTP Image capture size 1920x1080 Transmission priority Frame rate Frame rate 30fps 4 Burst tolerance level Control time period Max bit rate per client Max 4096kbps Setup button Display the Setup page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured on the Basic page gt page 46 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configur
181. mera title on screen Camera title on screen 0 9 A Z OSD Position Upper left Brightness status display Upside down Indicator Alarm status update mode Polling 30s Real time Alarm status reception port 31004 1 65535 Automatic installation Viewer software nwev4Ssetup exe Smoother live video display on the browser buffering Monitor out Switch priority 9 e Language Select the language to initially display when the camera is accessed from the following Auto English Japanese ltalian French German Spanish Chinese Russian Portuguese e Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is selected e Default Auto The language displayed on the Live page can also be changed gt page 9 Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field 46 Operating Instructions 10 Configure the basic settings of the camera Basic Available number of characters 0 20 characters e Unavailable characters amp e Default The model No is displayed Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available range Jan 01 2013 00 00 00 Dec 31 2035 23 59 59
182. mission will automatically stop To turn the audio transmission function on click the Audio output button again e When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to the level that had been set on the Audio tab on the setup menu page 110 e Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 52 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format gt page 47 In addition when being adjusted the status of brightness page 48 will be displayed as well as the characters configured for Camera title on screen page 48 The number of lines for the display is 2 Operating Instructions 1 Monitor images on a PC A zoom operation can be performed using the mouse wheel When clicking a desired point while displaying live images at x2 or x4 in the main area the camera will move to locate the clicked point at the
183. mory card Numbers will differ according to photographic subject to be saved Note e All values are approximate Image capture size 2048x1536 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41 600 48 000 54 400 60 800 8 GB 15 200 20 800 24 000 27 200 30 400 4 GB 7 600 10 400 12 000 13 600 15 200 2 GB 3 800 5 200 6 000 6 800 7 600 Operating Instructions 61 10 Configure the basic settings of the camera Basic Image capture size 1920x1080 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 89 600 115 200 147 200 160 000 192 000 32 GB 44 800 57 600 73 600 80 000 96 000 16 GB 22 400 28 800 36 800 40 000 48 000 8 GB 11 200 14 400 18 400 20 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 13
184. n FTP server it is necessary to configure the settings in advance FTP server settings and settings relating to alarm image transmission can be configured in the FTP section of the Advanced tab of the Network page page 151 Settings can also be configured from the Alarm image FTP transmission settings of Camera action on alarm on the Alarm tab of the Alarm page page 118 Note Depending on the network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission 28 Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance FTP server settings and settings relating to FTP periodic transmission image transmission can be configured in the FTP section of the Advanced tab of the Network page page 151 Configure the schedule settings of the FTP periodic image transmission on the Schedule page Note Depending on the line speed or the traffic images may not be transmitted at the designated interval e When On is selec
185. n Recording format to the following When using single recording total of up to 6 Mbps When using dual recording total of up to 3 Mbps If an SD memory card with an SD Speed Class 10 is used set the maximum combined bit rate of H 264 1 H 264 2 H 264 3 and H 264 4 selected in Recording format to the following When using single recording total of up to 16 Mbps When using dual recording total of up to 8 Mbps When H 264 1 is selected the settings for H 264 1 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 1 amp recording When H 264 2 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 2 amp recording When H 264 3 is selected the settings for H 264 3 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 3 amp recording When H 264 4 is selected the settings for H 264 4 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 4 amp recording When using the SD memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream 1 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for
186. n configure the settings relating to image quality when an alarm occurs The setup menu will be displayed in a newly opened window page 119 Operating Instructions 13 Configure the alarm settings Alarm Alarm E mail notification Click E mail server gt gt to display the setup menu that can configure the settings relating to E mail notification when an alarm occurs The setup menu will be displayed in a newly opened window page 120 Alarm image FTP transmission Click FTP gt gt to display the setup menu that can configure the settings relating to FTP transmission when an alarm occurs The setup menu will be displayed in a newly opened window gt page 121 e Alarm image recording SD memory card Click SD memory card gt gt to display the setup menu that can configure the settings relating to recording images on an SD memory card when an alarm occurs The setup menu will be displayed in a newly opened window page 122 Panasonic alarm protocol Click Panasonic alarm protocol notification gt gt to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 123 HTTP alarm notification Click HTTP alarm notification gt gt to display the setup menu that can configure the settings relating to transmitting HTTP alarm notification
187. n slot 2 will be displayed Note e When Single recording is selected for Recording mode on the SD memory card tab SD1 and SD2 can both be selected at the same time e When Dual recording is selected for Recording mode on the SD memory card tab only 1 of either SD1 or SD2 can be selected Recording stream Select the recording stream that you want to display logs for Operating Instructions 31 6 Display the log list 32 e Stream 1 The logs recorded by Recording stream 1 on the SD memory card tab will be displayed e Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed e Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed e Default All Note e When Stream 1 is selected for Recording stream and either JPEG 1 UPEG 2 or JPEG 3 is selected for Stream 1 the FTP trans error log will be displayed Recording time Configure the time period of logs displayed on the log list From Configure the starting period of logs displa
188. n two or more users browse the camera images simultaneously Cannot access the camera from a cellular phone Is the URL correct Or is mobile missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a cellular phone it is necessary to enter mobile at the end of the URL that is used for the camera access from a PC 17 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Advanced tab and access the camera again 156 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 167 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera access from a PC 19 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Advanced tab and access the camera again 156 Did you access http while using the HTTPS function To use the HTTPS function access https
189. name for AUX on the Live page Unavailable characters amp Default AUX Open Up to 5 characters Enter the name for Open of AUX on the Live page e Unavailable characters amp e Default Open Close Up to 5 characters Enter the name for Close of AUX on the Live page Unavailable characters amp Default Close Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Camera action on alarm Image compression rate upon alarm Configure the settings relating to the camera action on alarm occurrence Alarm Click the Alarm tab on the Alarm page page 40 page 42 The settings related to the camera action on alarm can be configured in this section Image compression rate upon alarm detection gt gt detection Alarm E mail notification E mail server gt gt Alarm image FTP transmission ETP gt gt Alarm image recording SD memory card SD memory card gt gt Panasonic alarm protocol Panasonic alarm protocol notification gt gt HTTP alarm notification HTTP alarm notification gt gt Image compression rate upon alarm detection Click Image compression rate upon alarm detection gt gt to display the setup menu that ca
190. ng Instructions 97 11 Configure the settings relating to images and audio Image Audio 2 Click the Start button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT e The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note e When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio 11 5 Adjust the zoom and focus Click the Setup gt gt button of Zoom Focus adjustment on the Image quality tab of the Image Audio page page 88 It is possible to a
191. ngs relating to lens distortion compensation Click the Setup gt gt button of Lens distortion compensation on the Image quality tab of the Image Audio page page 88 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Lens distortion compensation Lens distortion compensation Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio 11 10 Configure the settings relating to audio Audio Click the Audio tab on the Image Audio page page 40 page 42 The settings relating to audio can be configured on this page Note e Images and audio will not be synchronized Therefore images and audio may not always match e Audio may be interrupted depending on the network environment JPEG H 264 Image quality Audio Audio transmission reception Audio encoding format G 726 Audio bit rate 32kbps Mic input volume Camera to PC Mic Middle Mic input interval Camera to PC 40ms Audio output volume PC to Camera Middle Audio output interval PC to Camera 640ms Audio output port PC to Camera 4 1024 50000 Permission level of audio trans recep 1 Level 1 only 2 Level 2 or higher 3 All users Audio transmission reception Select the communication mode used for audio data transmission reception between the camera and the PC from the following e Off Does
192. nly IPv4 access is available Image capture size Select the image capture size from the following What can be selected may be limited depending on the image capture size already selected Image capture mode Image capture size H 264 1 H 264 2 H 264 3 H 264 4 2 mega pixel 16 9 1920x1080 1920x1080 1280x720 1280x720 30fps mode 1280x720 1280x720 640x360 640x360 640x360 640x360 320x180 320x180 320x180 320x180 160x90 160x90 160x90 160x90 2 mega pixel 16 9 1920x1080 1920x1080 1280x720 1280x720 60fps mode 1280x720 1280x720 640x360 640x360 640x360 320x180 320x180 320x180 160x90 160x90 160x90 2 mega pixel 4 3 1600x1200 1600x1200 1280x960 1280x960 30fps mode 1280x960 1280x960 800x600 800x600 800x600 800x600 VGA VGA VGA VGA 400x300 400x300 400x300 400x300 QVGA QVGA QVGA QVGA 160x120 160x120 160x120 160x120 3 mega pixel 4 3 2048x1536 2048x1536 1280x960 1280x960 30fps mode 1280x960 1280x960 800x600 800x600 800x600 800x600 VGA VGA VGA VGA 400x300 400x300 400x300 400x300 QVGA QVGA QVGA QVGA 160x120 160x120 160x120 160x120 1 3 mega pixel 16 9 1280x720 1280x720 1280x720 1280x720 30fps mode 640x360 640x360 640x360 640x360 320x180 320x180 320x180 320x180 160x90 160x90 160x90 160x90 1 3 mega pixel 16 9 1280x720 1280x720 1280x720 1280x720 60fps mode 640x360 640x360 640x360 320x180 320x180 320x180 160x90 160x90 160x90 Operating Instructions 83 11 Configure the set
193. not to transmit H 264 images e On Transmits H 264 images e Off Does not transmit H 264 images Default On Note e When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission e On H 264 images and audio will be transmitted using the HTTP port Refer to page 145 for further information about the HTTP port number settings e Off H 264 images and audio will be transmitted using the UDP port Default Off Operating Instructions Note 11 Configure the settings relating to images and audio Image Audio e When On is selected only Unicast port AUTO will be available for Transmission type e When Orn is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc e When On is selected o
194. nstall button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DPI or higher is selected for DPI setting they may not be displayed correctly When using Windows 8 Windows 7 Right click on the desktop click Screen resolution Make text and other items larger or smaller and then select Smaller 100 default When using Windows Vista Right click on the screen and click Personalize Adjust font size DPI and then select Default scale 96 DPI Operating Instructions 211 22 Directory structure of drive B drive E 22 Directory structure of drive B drive E Drive B or Drive E
195. nstructions to register with Viewnetcam com Operating Instructions 10 Configure the basic settings of the camera Basic Refer to page 177 or the Viewnetcam com website http www viewnetcam com for further information Default Off Note e When the DDNS setting is changed the DDNS setting on the Advanced tab of the Network page also changes to the same setting Recommended network setting for internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image Audio page JPEG 1 Image capture size VGA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort Max bit rate per client Max 1024 kbps Min 128 kbps H 264 1 Image capture size 1280x960 1280x720 Max bit rate per client Max 1024 kbps Min 256 kbps H 264 2 Image capture size VGA 640x360 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 3 Image capture size QVGA 320x180 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 4 Image cap
196. ntents 11 Configure the settings relating to images and audio Image FAUT 9 0 fJ sicions inna Tt Re tort aE tnt aaa AoE Ace See ie nee Ste meer er eens seer ee 79 11 1 Configure the settings relating to the image capture mode JPEG H 264 79 11 2 Configure the settings relating to JPEG images JPEG H 264 sssssesseeeeeeeeeees 80 11 3 Configure the settings relating to H 264 images JPEG H 264 cssssseeseeeeeeeeeees 82 11 4 Configure the settings relating to image adjust zoom focus privacy zone VIQS and lens distortion compensation Image quality ccseeeeeeeeeseeeseeeeseeeseeeeseeeeeeeees 88 11 4 1 Configure the settings relating to image quality Image adjust setup menu 89 11 4 2 Setmask areas eiieeii a a a aa aia a a A ea a aa Sa aA 96 11 5 Adjust the zoom and TOCUS ssssssssssnnunnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnn nn 100 11 6 Configure the settings relating to the privacy zone Privacy zone setup MENU sidessccnstcnincnsinnaawntannadeannanenekdennminndedadadentxves aa aaa WaN Saa Ea aaau aaa iaaa a aaa Ea 103 11 7 Configure the VIQS setting aes cccsestactrsiesntinencindenssundeawecascidadanadinrineniaasipensedenenessiirancuness 105 11 8 Configure the VIQS area on ccccccccccecenssnseacssesneveneetennnnencuccsauceesedcxssnnnnewenededesiedeeannunesiuuneenne 107 11 Configure the settings relating to lens distorti
197. nter each item and then click the Save button Network Settings Network Settings Port No IPv4 Address Subnet Mask Default Gateway DNS Manual Primary DNS Secondary DNS M Wait for camera restarting By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured For further information about each setting of the Network Settings page refer to page 143 IMPORTANT e It may take for around 2 minutes to complete to upload the settings to the camera after clicking the Save button The settings may be invalidated when the LAN cable is disconnected before completing the upload In this case perform the settings again When using a firewall including software allow access to all UDP ports Operating Instructions 197 20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if
198. nto an FTP server cccceeeeeeeeeeeeeeeeeeeeeeseeeeeeesenes 28 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission do cece taca nate nevncactuinniacuacaaueraunineseidauatenemneiiatduhneddeyscacannaennbieabialanitindeamenedanss 28 5 2 Transmit images at a designated interval or period FTP periodic image REARS IMISSION ceccncicassadueascanvtiecscansnsiaaeinauanianniosescnnnd aa a a aE aaea aaia 28 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function cece eee eeeeeeeeeeeeeeesneneeeeeeseeeeeeeeeeeeeeeeeennnnes 29 6 Display the log list sccccsiscce cers eedecteepdsenetecsedscasaresideeenetocartaeeeeyeveeieestemecs 30 7 Playback of images on the SD memory card cccceeeeeeeeeeeeeeeeeeees 34 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory CONG e E A E E A T 34 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card iets arennsd ace seieniscennssousisenediaunsnendtausinieninanisctenstieinuaeinimamenOeninircudendsduenctannicuns 37 8 About the network security cccceeeseceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeseeeseneees 39 8 1 Equipped security functions i iissciecscsssiscesseceiesceeseceeieseatevesseceseccescessccwanecvsnsevesteveseevevevies 39 9 Display the setup menu from a PC cceteeceeeeeeeeeeeeeeeeeeeeeeseeeeneeeeenees 40 9 1 How to
199. o black amp white images may be out of focus due to the nature of optical properties In this case the focus can automatically be corrected by selecting Auto or Preset for Adjusting method the focus will not automatically be adjusted according to the illumination level change once the focus is corrected Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio Adjusting method Select the focus adjustment method upon switching between the color mode and the black amp white mode e Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black amp white images e Preset Performs the preset movement to each specified focus position when switching between color and black amp white images The preset position is the focus position specified last time which was automatically memorized for each of color images and black amp white images Fix Fixes the position after adjusting the focus either automatically or manually Default Auto Close button Click this button to close the Zoom Focus adjustment setup menu 102 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 6 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup gt gt button of Privacy zone on the Image quality tab of the Image Audio page
200. ol panel e Panasonic IP Setting Software is inoperable in other subnets via the same router This camera cannot be displayed or set with an older version of the IP Setting Software version 2 xx Due to security enhancements in IP Setting Software Network Settings of the camera to be configured cannot be changed when around 20 minutes have passed after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC e The License Agreement will be displayed Read the Agreement and choose I accept the terms in the license agreement and click OK The IP Setting Software screen is displayed If a camera is found information about it such as the MAC address and IP address is displayed 2 Click the Access Camera button after selecting the MAC address IP address of the camera to be configured EH Panasonic IP Setting Software Camera list About this software No MAC Address IPv4 Address Port No Camera Name Model IPv4 overlap 1 192 168 0 10 80 Search Network Settings Access Camera IPv4 IPv6 Pv ov
201. on compensation ccccceeeeeeeees 109 11 10 Configure the settings relating to audio Audio cee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee 110 12 Configure the multi screen settings Multi screen c010 113 13 Configure the alarm settings Alarm scceeeeeeeeeeeeeeeeeeeeeeeeenees 115 13 1 Configure the settings relating to the alarm action Alarm eeeeeeeeeees 115 13 2 Configure the settings relating to the alarm output terminal Alarm 116 13 3 Change the AUX name Alarm 222 2 ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeseeeeeeeeeeeees 117 13 4 Configure the settings relating to the camera action on alarm occurrence PA ARI a scat etctiee cctent csscscensccbeseccssestadecuseascssdessetecsceescesustensesandcasssesedssessadedesouaseuaceasse 118 13 4 1 Configure settings relating to image quality on alarm action cceeeeeeeeeeeeeeeeeeeeees 119 13 4 2 Configure settings relating to alarm E mail notifications eect eeeeeeeeeeee 120 13 4 3 Configure settings relating to FTP transmissions of alarm images eecceeeeees 121 13 4 4 Configure settings relating to recording to an SD memory card when an alarm OCCUMS wiccareceetsceas Qecesedeetacaaas ea cateeges didaay cheney aE ANENA TAEAE NAFEA EEEE AA EEEN AES ENEKEN KE 122 13 4 5 Configure settings relating to Panasonic alarm protocol notification when an
202. on directory for downloaded Alarm ee Recording stream 2 Name of the destination directory for downloaded images Recording stream 1 Name of the destination directory for downloaded images Recording stream 2 Name of the destination directory CAnwcam2 for downloaded images Recording stream 1 Name of the FTP error destination directory for downloaded images Manual Schedule Alarm The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded to can be performed Recording stream 1 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 1 are to be downloaded For example enter C alarm to designate the folder alarm under drive C e Available number of characters 3 128 characters e Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive C e Available number of characters 3 128 characters e Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Manual Schedul
203. ons 13 Configure the alarm settings Alarm e The motion detection function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages that may occur VMD area Audio detection Notification Status Detection area Detection sensitivity Delete Light detection control Area No notification Panasonic alarm protocol notification gt gt When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm data to On VMD information addition Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Status Select On or Off to determine whether or not to perform video motion detection e On Performs video motion detection e Off Does not perform video motion detection e Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will
204. ording period and the alarm type will be displayed e Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page 30 Operating Instructions 2 Click the List Play button The log list will be displayed in a newly opened window log list window Time Oct 05 2013 14 31 47 Oct 05 2013 14 32 00 SD memory card E SD1 E SD2 Recording stream Stream 1 Stream 2 Event AIl Select Alarm log W Manual Schedule log E FTP trans error log Recording time AOLE First recording YYYY MM DD HH MM SS To Last recording YYYY MM DD HH MM SS Top Prev page Next page Last Time amp date Duration Event Oct 05 2013_ 14 31 46 00 00 13 MN SC SD memory card 15160MB 15256MB rem Jorg IMPORTANT 6 Display the log list e Only a single user can operate the log list window Other users cannot access the log list window Time Displays the time period of the data recorded on the SD memory card SD memory card Select an SD memory card to display logs from e SD1 Logs saved on the SD memory card inserted in slot 1 will be displayed e SD2 Logs saved on the SD memory card inserted i
205. ource at night e Auto3 Super Chrome Compensation SCC Suitable to keep the color mode even under darker light condition The color mode will be carried on by the Super Chrome Compensation SCC function even under illumination that is lower than Auto1 Normal Default Auto2 IR Light Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio Super Chrome Compensation SCC function This function achieves faithful color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully Note e Since the color compensation technology is used for Auto3 Super Chrome Compensation SCC some colors may look different from the actual objects depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction Level Select the threshold illuminance level brightness to switch between the color mode and the black amp white mode The descriptions about the following threshold illuminance levels are given when Off is selected for Super Dynamic SD High Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 2 Ix or less e Low Switches from the color mode to the black amp whi
206. page page 46 e The audio detection feature is not designed to be used in situations that require high reliability We are not responsible for any accidents or damages that may occur Audio detection Audio detection level Preview Displays a preview of the settings and the actual audio detection status Audio detection Select On or Off to determine whether or not to perform audio detection e On Performs audio detection e Off Does not perform audio detection e Default Off 128 Operating Instructions 13 Configure the alarm settings Alarm Note e The volume level for when audio detection is performed can be changed in Mic input volume Camera to PC on the Audio tab of the Image Audio page page 110 Audio detection level Select the level at which the camera determines that there is sound in the area around the camera when detecting sound If you only want to detect loud sounds raise the audio detection level if you also want to detect quiet sounds lower the audio detection level Configure the audio detection level O O8O N VMD area Audio detection Notification Audio detection Audio detection level Smal to iii ans mae Large Alarm occurrence indication button Mic input button Audio detection level The current volume level Range of volumes to be detected Check the audio detection level and current volume level The volume level configur
207. page Contact the dealer for further information about the firmware upgrade System log Upgrade Status Default reset Model no MAC address Serial no Firmware version IP address IPv6 Linklocal Static RA DHCPv6 Viewer software installation counter Time past from the date of manufacture Reset the settings to the default after completing the upgrade Except the network settings Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade It will take around 9 minutes to complete the upgrade Please wait and do not operate the browser during this process Model no MAC address Serial no Firmware version IP address IPv6 Viewer software installation counter Time past from the date of manufacture Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note e Note that the settings cannot be restored after an initialization is operated 4 Click the Execute button The confirmation window will be displayed IMPORTANT e After completing t
208. quired each time the screen is switched e It is impossible to transmit receive audio using a mobile terminal e Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 80 may sometimes solve this problem e Depending on the mobile terminal in use or its contract plan it may be impossible to access IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address Only when accessing the camera via the Internet Operating Instructions 23 3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the Live page can be recorded on the SD memory card manually This button is operable only when Manual is selected for Save trigger on the SD memory card tab on the Basic page of the setup menu page 54 It is possible to select JPEG 1 UPEG 2 JPEG 3 H 264 1 H 264 2 H 264 3 or H 264 4 on Recording format of the setup menu gt page 52 When JPEG is selected for Recording format still image data are recorded When H 264 1 H 264 2 H 264 3 or H 264 4 is selected video data are recorded
209. r right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Upside down Select On or Off to determine whether or not to turn the image upside down Default Off Indicator Determine whether or not to use the following indicators Select On to use the following indicators to check the operational status by lighting them Select Off to turn off the indicators at all times Link indicator LINK Access indicator ACT SD memory card error indicator AF indicator SD ERROR AF SD MOUNT indicator SD MOUNT Default On Note e Link indicator LINK orange This indicator will light when communication with the connected device is available e Access indicator ACT green This indicator will blink when accessing a network e SD memory card error indicator AF indicator SD ERROR AF red Lights when an error occurred in the SD memory card This LED will blink in the process of the auto focus function and blinking will stop when the focus adjustment is complete Except when the auto foc
210. r than the duration selected for this setting SD memory card information Remaining capacity Total Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description MB MB No SD memory card is inserted Failed to obtain available capacity due to error etc eB MB The SD memory card is unformatted or locked etc Operating Instructions 57 10 Configure the basic settings of the camera Basic 58 Note When Off is selected for Overwrite and the available size of the SD memory card is O MB images will not be saved on the SD memory card When the notification function is on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 120 page 130 Remaining capacity SD memory card 1 The total capacity and remaining capacity of SD memory card 1 will be displayed Remaining capacity SD memory card 2 The total capacity and remaining capacity of SD memory card 2 will be displayed Format To format the SD memory card select the SD memory card SD memory card 1 SD memory card 2 All devices to be formatted and then click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memo
211. ransmitted e H 264 2 H 264 2 images will be transmitted e H 264 3 H 264 3 images will be transmitted e H 264 4 H 264 4 images will be transmitted e Default JPEG 1 Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh interval Select the refresh interval from the following This setting is validated only when JPEG 1 UPEG 2 or JPEG 3 is selected for Stream type 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 1fps Operating Instructions 141 15 Configure the settings relating to the authentication User mng Note e When On is selected for H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 142 Operating Instructions 16 Configuring the network settings Network 16 Configuring the network settings Network The network settings can be configured on the Network page The Network page has the Network tab and the Advanced tab 16 1 Configure the network settings Network Click the Network tab on the Network page page 40 page 42 The following information is required to configure the network settings Contact the network administrator or your Internet
212. rmission e Access permission e H 264 recording Scene file e FTP periodic image transmission The Schedule page has only the Schedule tab 180 Operating Instructions 17 Configure the settings relating to the schedules Schedule Up to 5 schedules can be set Schedule Schedules Schedule mode Schedule 1 Way 5 i g Time range o o Ss 4 o Ss o S 4 Schedule mode Schedule 2 Blue 5 i Time range o Ss o S 4 o Ss o S Schedule mode 3 z g Schedule 3 Green Time range o gt S o i o S Schedule mode Schedule 4 Red 5 i g Time range N R Ed o gt S 4 o Ss o S 4 Schedule mode Schedule 5 Black 5 a Time range N pS 3 o 18 00 N p So 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default e Off No action will be taken for the respective schedule e Alarm permission Alarm input terminal alarm will be received during the period of the schedule e VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 181 17 Configure the settings relating to the schedules Schedule 182 iP Note Audio detection permission The audio detection function will be active during the period of the schedule Access permission Use
213. rol Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 115 dammen mag i ie a Note e You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl 22 Operating Instructions 2 Monitor images on a cellular phone mobile terminal Medium display http IP address cam dm Small display http IP address cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same e When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam e When HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be re
214. rs whose access level is set to 2 and 3 on the User auth tab page 138 can access the camera only in the period of schedule H 264 recording Recording stream 1 The SD recording will be performed at the designated time in the schedule Only available when H 264 images are used H 264 recording Recording stream 2 The SD recording will be performed at the designated time in the schedule Only available when H 264 images are used Image adjust Scene file 1 Images are set to the image settings of Scene file 1 at the designated time in the schedule When the designated time for the schedule finishes the image settings of the images return to the values used before the schedule Image adjust Scene file 2 Images are set to the image settings of Scene file 2 at the designated time in the schedule When the designated time for the schedule finishes the image settings of the images return to the values used before the schedule FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 138 and Off for Host auth on the Host auth page page 139 to validate Access permission e When selecting H 264 recording Recording stream 1 or H 264 recording Recording stream 2 select H 264 1 H 264 2 H 264 3 or H 264 4
215. rt the 320x240 or 640x480 resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 10 0 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files tab on the Website Data Settings window When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window 206 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages Images are displa
216. ry card tab of the Basic page page 52 and Off for FTP periodic image transmission on the Advanced tab of the Network page page 152 Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during the process of formatting After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memor
217. s when an alarm occurs The setup menu will be displayed in a newly opened window page 124 13 4 1 Configure settings relating to image quality on alarm action Click Image compression rate upon alarm detection of Camera action on alarm on the Alarm tab of the Alarm page page 118 Image compression rate upon alarm detection JPEG Image compression rate upon alarm detection Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 gt page 80 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection e Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal Operating Instructions 119 13 Configure the alarm settings Alarm 13 4 2 Configure settings relating to alarm E mail notifications Click E mail server gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 118 120 E mail notification E mail notification Alarm image attachment Image capture size SMTP server address SMTP port POP server address Type Authentication User name Password Sender s E
218. ss Camera title Cam 1 setfcamera wv sFv631L Cam 2 Group A Cam 3 Cam 4 Cam 5 Cam 6 Cam 7 Cam 8 Cam 9 Cam 10 Cam 11 Cam 12 Cam 13 Cam 14 Group D Cam 15 Cam 16 Example of entry http 192 168 0 10 8080 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 e Available number of characters 1 128 characters e Default Cam 1 selfcamera Cam 2 16 not registered IMPORTANT When accessing the camera using the HTTPS protocol install the security certificate of the camera to display images on the monitor gt page 167 Operating Instructions 113 12 Configure the multi screen settings Multi screen e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http security panasonic com pss security support info html e This camera is specified
219. t Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week time Default Out Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the end time month week day of the week time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen 0 9 A Z will be displayed at the position selected for OSD Default Off Operating Instructions 47 10 Configure the basic settings of the camera Basic 48 Camera title on screen 0 9 A Z Enter a character string to be displayed on the image Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp Default None blank OSD Position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page Lower left The above information will be displayed at the lower left corner of the main area on the Live page e Uppe
220. t number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 143 Refer to the operating instructions of the router in use e Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default H 264 1 H 264 2 H 264 3 H 264 4 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera e Available port number 1024 50000 Only even numbers are available 32004 32014 32024 32034 YS rower wa Default H 264 1 33004 H 264 2 33014 H 264 3 33024 H 264 4 33034 Multicast address Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 H 264 3 239 192 0 22 H 264 4 239 192 0 23 Note e Enter
221. tant bit rate or Best effort Low Motion priority Normal Fine Image quality priority e Default Normal Note e When Constant bit rate or Best effort is selected for Transmission priority this setting is available Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio 86 Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 24 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 24 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the por
222. te mode when the ambient brightness illuminance of the camera is approx 1 Ix or less Default High Dwell time Select a wait time for switching between the color mode and the black amp white mode from the following 2s 10s 30s 1min e Default 10s IR LED Light Select whether or not to use the built in IR LED light when in black and white mode and select the intensity of the IR LED light from the following e Off IR LED light does not light Auto High Auto Mid Auto Low The IR LED light lights and according to the luminance of the subject the screen will automatically become brighter High Mid and Low are indications of the IR LED light intensity e Default Auto High Note e IR LED Light can be used when On or Auto2 IR Light is selected for Day amp Night IR Adjust the IR LED Light settings according to factors such as the setting conditions or distance from the subject Intensity control When On is selected for Intensity control the intensity is controlled so that subjects in images are not overexposed Default On Note e Intensity control is only available when On or Auto2 IR Light is selected for Day amp Night IR e When On is selected for Intensity control and there is a bright part in an image the entire image may be made darker In this case if you select Off for Intensity control
223. ted for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting Operating Instructions 5 Transmit images onto an FTP server 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card It is possible to select a trigger to save images on the SD memory card on the SD memory card tab of the Basic page page 52 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 152 and FTP error for Save trigger of Recording stream 1 gt page 54 IMPORTANT e We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be Operating Instructions 29 6 Display the log list 6 Display the log list The history of various logs will be displayed in list form Alarm log Logs of the alarm occurrences such as time and date of the alarm occurrences the image rec
224. tem log Category Indication Description Internal error Undefined error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already
225. the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate gt page 168 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 16 4 1 Install the security certificate When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certificate in the following procedure If the certificate is not installed the alert window will be displayed each time the camera is accessed Note e The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security
226. the JPEG H 264 tab the Image quality tab and the Audio tab 11 1 Configure the settings relating to the image capture mode JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 JPEG H 264 Image quality Image capture mode 2 mega pixel 16 9 30fps mode v Image capture mode Select an image capture mode from the following 2 mega pixel 16 9 30fps mode 2 mega pixel 16 9 60fps mode 2 mega pixel 4 3 30fps mode 3 mega pixel 4 3 30fps mode Used by super resolution techniques e Default 2 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode e Default 1 3 mega pixel 16 9 30fps mode IMPORTANT e The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area gt page 96 privacy zone page 103 VMD area page 124 VIQS area page 105 Cropping outlines page 135 Note e When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the VIQS setting value does not exceed the maximum designated range Operating Instructions 79 11 Configure the settings relating to images and audio Ima
227. there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and then access that IP address Ifthe network settings IP address subnet mask and default gateway are incorrect reboot the camera and change the network settings by using the Panasonic IP Setting Software within 20 minutes after the restart In networks that do not have a DHCP server the IP address of the camera will be configured to 192 168 0 10 when the camera is rebooted by holding the INITIAL SET button on the camera After the camera is initialized access the camera and set the IP address again When the camera is initialized all the settings of the camera previously configured on the setup menus will be initialized 202 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages Is 554 selected for the HTTP port number For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 1
228. this case check the system status Operating Instructions 16 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server Operating Instructions 169 16 Configuring the network settings Network 4 Click Install Certificate Certificate Ex General Details Certification Path DA Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Install Certificate Issuer Statement Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator e When using Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator 170 Operating Instructions 16 Configuring the network settings Network Click Next displayed on Certificate Import Wizard Certificate Import Wizard Note Welcome to the Certificate Import Wizard
229. tings relating to images and audio Image Audio Image capture Image capture size mode H 264 1 H 264 2 H 264 3 H 264 4 1 3 mega pixel 4 3 1280x960 1280x960 1280x960 1280x960 30fps mode 800x600 800x600 800x600 800x600 VGA VGA VGA VGA 400x300 400x300 400x300 400x300 QVGA QVGA QVGA QVGA 160x120 160x120 160x120 160x120 Default CTD H 264 1 1920x1080 H 264 2 640x360 H 264 3 320x180 H 264 4 160x90 Qend H 264 1 1280x720 H 264 2 640x360 H 264 3 320x180 H 264 4 160x90 Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Advanced VBR H 264 images will be transmitted with the frame rate selected for Frame rate Images are transmitted so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate per client Default Frame rate Note When Frame rate or Advanced VBR is selecte
230. to Tabbed Browsing Windows Internet Explorer 2o o http 2001 db8 10 Live Search Qe ww we k Welcome to Tabbed Browsing gt gt By v sp Page v G Tools v d IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note e Refer to page 167 for further information about the case in which HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page page 143 Operating Instructions 7 1 Monitor images on a PC 8 3 Press the Enter key on the keyboard The Live page will be displayed Refer to page 9 for further information about the Live page WV SFV631L When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 IMPORTANT Note To enhance the security change the password for the user name admin It is recommended to change this password periodically When displaying multiple H 264 images on a PC
231. trator e User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters amp e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Available number of characters 3 128 characters e Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen Operating Instructions 149 16 Configuring the network settings Network 150 SSL Select On if you want to use SSL encryption when sending E mail notifications for alarm occurrences or the Diag function When you select On the authentication method will be set to SMTP Set the user name and the password used for authentication e Default Off Note Some SMTP servers may not support SSL e SSL supports SMTP over SSL but STARTTLS is not supported e When On is selected the SMTP port number may need to be set to 465 Ask your Internet service provider for the appropriate settings Address 1 Address 4 Enter the destination E mail address Up to 4 destination E mail addresses can be registered e Alarm checkbox When the checkbox is selected the E ma
232. ture size 160x120 160x90 Max bit rate per client Max 1024 kbps Min 128 kbps Network tab on the Network page Common Max RTP packet size Limited 1280byte HTTP max segment size MSS Limited 1280byte Operating Instructions 51 10 Configure the basic settings of the camera Basic 10 3 Configure the settings relating to the SD memory card SD memory card Click the SD memory card tab on the Basic page page 40 page 42 The settings relating to the SD memory card can be configured on this page Internet SD memory card SD memory card SD memory card 1 SD memory card 2 Operating mode Recording mode Audio recording Remaining capacity notification Overwrite Recording stream 1 Recording format Save trigger Recording stream 2 Recording format Save trigger SD memory card information Remaining capacity Total Remaining capacity SD memory card 1 Remaining capacity SD memory card 2 Format SD memory card images Access img SD memory card SD memory card 1 Select Use or Not use to determine whether or not to use the SD memory card in slot 1 e Default Use SD memory card 2 Select Use or Not use to determine whether or not to use the SD memory card in slot 2 e Default Use 52 Operating Instructions Single recording Dual recording 50 JPEG 2 640x360 FTP error z za Manual v MB
233. ue domain name example viewnetcam com will be allocated The Viewnetcam com service server automatically manages the domain name of camera and the global address of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note e Refer to the contracted provider whether the current IP address is static or not e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 16 5 2 When using the Viewnetcam com service Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account Link Access interval Global IP Address Notification Method Personal Camera URL The URL o
234. ue to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 189 When Enable is not displayed refer to Cannot access the camera via the Internet in the 21 Troubleshooting section page 202 Camera short cut Select whether or not to create the shortcut to the camera on the Network folder of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance e Default Off Note e To display the shortcut to the camera on the Network folder of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows Vista Operating Instructions 155 16 Configuring the network settings Network Start gt Control Panel Network and Internet Network and Sharing Center gt expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start Control Panel Network
235. ult Off Image saving interval Number of images to be saved Post alarm Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Image saving interval Number of images to be saved Post alarm Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics H 264 recording Alarm H 264 recording Alarm Pre alarm recording duration Post alarm recording duration This setting is only available when H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre alarm recording Set the duration to save image data on the SD memory card Off 2s 3s 4s 5s 10s 15s 20s 25s 40s 50s 60s 90s 120s e Default Off Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longe
236. uration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 e VMD Alarm by VMD alarm COM Alarm by command alarm e AUD Alarm by audio detection alarm Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 74 The message window will be displayed to ask if it is OK to start download when the Start button is clicked Click the OK button Note When the Cancel button is clicked in the process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC Video data are saved in the files of approx 20 MB When the file size of video data is more than 20 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player However we are not liable for performance relating to these applications Depending on the status of the SD memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 and Windows 7 only Operating Instruct
237. us is being used when the indicator lights or blinks it indicates that an error occurred in the SD memory card Indicator lights Indicates an error occurred in both SD memory card 1 and SD memory card 2 Indicator blinks 1 time in 3 second cycles Indicates an error occurred in SD memory card 1 Indicator blinks 2 times in 3 second cycles Indicates an error occurred in SD memory card 2 e SD MOUNT indicator SD MOUNT Lights when data can be saved to the SD memory card It blinks or is off when data cannot be saved to the SD memory card Operating Instructions 10 Configure the basic settings of the camera Basic Indicator is off Indicates Not use is selected for both SD memory card 1 and SD memory card 2 or an error occurred for all of the SD memory cards set to Use Indicator blinks Indicates the SD memory card is being recognized or is performing the necessary processing for the SD memory card to be removed Indicator lights Indicates data can be saved to the SD memory card Alarm status update mode Select an interval of the camera status notification from the following When the status of the camera changes the alarm occurrence indication button the AUX button or the SD saving status indicator will be displayed to notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera status e Real time Provide notification of the camera stat
238. us when the status has changed e Default Real time Note e Depending on the network environment notification may not be provided in real time e When multiple cameras are using the same Alarm status reception port even if Real time is selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent e Available port number 1 65535 e Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Viewer software nwcv4Ssetup exe Automatic installation Determine whether or not to install the viewer software from this camera e On Installs the viewer software from the camera automatically e Off The viewer software cannot be installed from the camera e Default On Viewer software nwcv4Ssetup exe Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software e On Images are temporarily stored on the computer and are displayed smoother e Off Images are displayed in real time and are not stored on the computer e Default On IMPORTANT e Itis impossible to displa
239. utton will turn green and the status of the AUX connector will be open e Close button The letters Close on the button will turn green and the status of the AUX connector will be closed Rec on SD button This button will be displayed only when Manual is selected for Save trigger on the setup menu page 54 Click this button to manually record images on the SD memory card Refer to page 24 for descriptions of how to manually record images on the SD memory card Log button List Play button will become available only when Use is selected for SD memory card 1 or SD memory card 2 on the setup menu page 52 When this button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 30 for further information about the log list and for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 16 Camera title The camera title entered for Camera title on the Basic tab will be displayed gt page 46 Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear gt page 26 Full screen button Images will be displayed on a full screen If the full screen button is cli
240. will be numbered as area 1 Subsequent areas will be numbered in the order of selection Status Select On or Off to determine whether or not to use the VIQS area e On The VIQS area will be set Operating Instructions 105 11 Configure the settings relating to images and audio Image Audio e Off Does not set the VIQS area e Default Off Delete button Deletes the VIQS area Click the button to delete the VIQS area Level Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 0 Min 1 2 3 4 5 Normal 6 7 8 9 Max Default 5 Normal Stream 106 H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images The VIQS H 264 1 images can be confirmed with the Confirm button Default Off H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images The VIQS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm
241. will be zoomed in on with the electronic zoom by the viewer software Network Camera View 4S x1 button The letter x1 will turn green and images in the main area will be displayed at x1 x2 button The letter x2 will turn green and images in the main area will be displayed at x2 10 Operating Instructions 1 Monitor images on a PC x4 button The letter x4 will turn green and images in the main area will be displayed at x4 Brightness buttons The brightness is adjustable from 0 to 255 e GD darker button Images become darker 7 ee button The adjusted brightness will return to the default brightness 64 s GE brighter button Images become brighter Cropping display Cropping setup display is only displayed when the images set in Cropping on the Cropping tab of the Advanced view page are displayed in the main area gt page 135 Within the full angle image the white outlines display what position the image was cropped from During sequence operations the cropping positions used by the sequence function are displayed in multiple white outlines the display shown in the cropping display is not updated by changes to the position of the sequence or images AUX buttons These buttons will be displayed only when Terminal 3 of Alarm is set to AUX output on the setup menu page 115 e Open button The letters Open on the b
242. work on the Network tab of the setup menu 143 Operating Instructions 203 21 Troubleshooting Symptom Cause solution Reference pages Is the setting of port forwarding configured for the router To enable the access to the camera via the Internet itis necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is UPnP function of the router disabled Refer to the manuals provided with the router in use to enable the UPnP function Is packet filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router for further information about the settings 155 Are you accessing the camera using the local address the IP address used in a local network When accessing the camera use the global address or the URL registered in the DDNS service and the port number of the camera as the IP address to be used in the Internet 144 145 174 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered
243. x is displayed click Yes When logged in as a user other than the administrator enter the password and click Yes Enter a user name as required Move the slider for Hardware acceleration to the extreme left towards None and then click ORK Operating Instructions 209 21 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occurred By performing the following solutions other applications may not be affected When using Internet Explorer 9 0 or Internet Explorer 10 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate What s the risk This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd When using Internet Explorer 7 0 or Internet Explorer 8 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate E Pop up blocked To see this pop up or additional options click here X Live Search gt v v Page v iG Tools v i Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked
244. y card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default When All devices is selected both SD memory card 1 and SD memory card 2 will be formatted When 2 SD memory cards are inserted and Single recording is selected the order in which cards were inserted or formatted determines which card data is recorded to first If you want to start recording to SD memory card 1 first format it using All devices Operating Instructions 10 Configure the basic settings of the camera Basic SD memory card images SD memory card images Access img SD memory card 1 Access img Images on the SD memory card can be obtained Click the Execute button Refer to page 60 for how to access images Operating Instructions 59 10 Configure the basic settings of the camera Basic 10 4 Access copy images saved on the SD memory card onto the PC SD memory card images Click the SD memory card tab on the Basic page page 40 page 42 The following are descriptions of how to copy images saved on the SD memory card onto the PC It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page page 143 IMPORTANT 60 It may sometimes be impossible to operate when another user is a
245. y images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Monitor out Select the video format outputted from the MONITOR OUT terminal to the adjustment monitor Switch priority NTSC PAL Default Switch priority Operating Instructions 49 10 Configure the basic settings of the camera Basic Note e Monitor out is intended for use when performing tasks such as checking the angle of viewable images with a video receiving device when installing or servicing the camera and cannot be used for recording or surveillance purposes e When NTSC or PAL is selected the NTSC PAL switch of the camera cannot be used to change the monitor output 10 2 Configure the Internet settings Internet 50 Click the Internet tab of the Basic page page 40 page 42 The settings relating to UPnP Auto port forwarding DDNS Viewnetcam com and network settings for the Internet can be configured on this page Internet SD memory card Log UPnP Auto port forwarding Area Select the service area DDNS Service Recommended network setting for internet A setup suitable for internet environment is carried out UPnP Auto port forwarding Select On or Off to determine whether or not to use t
246. y in order to view images in the best conditions Scene file title The scene file name up to 10 characters displayed in Scene file can be changed Only file names displayed in 1 and 2 can be changed Unavailable characters amp Load button Loads the setting data selected in Scene file and changes the current image accordingly Register button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in Scene file Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas 96 When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Operating Instructions 11 Configure the settings relating to images and audio Image Audio 1 Display the Image adjust setup menu gt page 88 changes are updated immediately Image adjust Scene file not applied Super Dynamic SD Face SD Adaptive black stretch Back light compensation es Mask area Light control mode AGC Maximum shutter Day amp Night IR Level Dwell time IR LED Light Intensity control White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Fog compensation Level Scene Scene file Scene file title Operati
247. yback or download e When many images are saved on the SD memory card it may take time to display images on the Playback page e Images will be displayed in VGA size on the Playback page regardless of the image capture size of the images saved on the SD memory card When the aspect ratio is 16 9 images will be displayed in 640x360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page e When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 34 Number of images When clicking a time and date listed on the log list window total number of images associated with the clicked time and date and the number of the currently displayed image will be displayed Note Enter the desired number of image and press the Enter key on the keyboard The image of the designated number will be displayed REW button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during
248. yed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being Depending on the version of your browser there Important refreshed might be difficulties refreshing the picture etc Information Depending on the traffic of the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc No image is displayed or too Is the brightness setting set at an appropriate level 9 dark Click the Normal button of Brightness Images are displayed washed Is the brightness setting set at an appropriate level 9 out Click the Normal button of Brightness Flicker appears on the When flicker occurs frequently select Indoor 92 screen scene for Light control mode Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 57 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be MB FE
249. yed on the log list First recording Displays from the first log recorded on the SD memory card Today Displays the logs recorded today Yesterday Displays the logs recorded yesterday Last 7 days Displays the logs recorded from 6 days ago to the present day Last 30 days Displays the logs recorded from 29 days ago to the present day Date time Displays the logs recorded from the entered date and time on Date time box To Configure the ending period of logs displayed on the log list when First recording or Date time is selected for From Last recording Displays until the last log recorded on the SD memory card Date time Displays the logs recorded until the entered date and time on Date time box Search button Searches for logs according to the conditions specified in Event and Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time and Duration e Top button Click this button to display the log listed at the top e Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list e Last button Click this button to display the log listed at the bottom Time amp date Time and date when

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