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EnGenius DuraFon 4X User`s Manual
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1. 6 Audio in Jack 3 5mm 7 DC In to plug in the power adaptor Additional Base Station Features 1 4 channel Auto Attendant a b d 4 Auto Attendant can be active at the same time in case of 4 simultaneous incoming calls Allows private paging to a single handset with individual Handset ID or group paging to a group of handsets with Group ID Per line AA enable disable by administrator When disabled for a line the administrator can set all handsets to ring with an incoming call on that line or a particular Handset Group ID either one not simultaneously can be assigned to have both incoming and outgoing call privileges on that line See AA Configuration by Administrator Up to 128 seconds customizable main greeting message 2 Optional Outdoor Antenna Kit with cable Administrator Features Handsets 10 and 11 are designated administrators Both have the same authority to perform base station administrative functions from their handset menu selections No password is required 1 Supports both DTMF and Pulse dialing a b From an administrator handset Handset 10 or 11 press MENU 9 2 3 to select Tone or Pulse dialing mode Default is Tone dialing 2 Administrator programmable Flash key timing a Froman administrator handset Handset 10 or 11 press MENU 9 2 4 to select flash key timing b 9 level 100 ms 900 ms timing selections default 600 ms c The default value 600 ms works in mo
2. Unplug Travel Charger than OFF the power will be shown on the LCD display Notes I Fully charge battery packs before first use Il Both handset and spare batteries can be charged at the same time III Handset will be power on automatically when placing on the charging slot IV However if you run drain the battery it would take around one minute for handset to auto power on Getting Started Base Station Installation There are three possible base station setups e Base station alone e Base station plus telephone answering device e Base station plus standard telephone For best performance maintain at least a distance of 1 meter about 3 feet between the base station and other electronic devices e g TV computer stereo fax machine answer machine cordless phone etc 1 Install base station antenna The base station s antenna port has a reverse thread connector to install antenna or cable turn counter clockwise to remove turn clockwise Improper installation may damage the connector 2 Plug the transformer end of the base station AC DC adaptor into a standard AC electrical power outlet plug the other end into the DC In jack on the back of the base station a The base adaptor s DC plug is larger in dimension than the charger s DC plug The charger adaptor s DC plug will not fit into the base s DC In jack b The base station s power supply DC Ada
3. call is automatically transferred to the destination handset b Announced Call Transfer 1 Speak to the destination handset 2 Press soft key or the END to end announcement The call is transferred to the destination handset Notes If the destination handset does not answer after handset paging timeout the call is routed back to the originating handset 3 Way Conferencing 1 While a telephone call is in progress you can place call on hold and bring in another phone line or another handset for a 3 way conference Press p 8 gt Right soft key to put the current call on hold Press OMELO Right soft key to enter selection menu 3 Way Conferencing with a Second Handset a Press number 2 and enter a two digit Handset ID to call another handset extension b After the second handset answers press the Left soft key c Two handsets and one phone line can now talk simultaneously Any one party can drop out of the 3 way conferencing leaving the remaining two parties still in conversation 5 3 Way Conferencing with a Second Phone Line a Press number 1 and enter a phone number to call another phone line b After the second line answers press the Left soft key c One handset and two phone lines can now talk simultaneously I If one phone line hangs up the handset continues talking to the remaining phone line II If the handset presses END key the 2nd p
4. performance Use only manufacturer provided battery and charger Advanced Operations Handset Registration 1 If your handset is purchased as part of a system it has been pre registered with the base station at the factory If the Handset ID reads 00 that means it is a new handset or the ID has been erased You need to register the handset with the base station In certain situations you may want to change a handset s ID For example you want to change a particular handset from a user to an administrator ID 10 or 11 or vice versa Or in some rare occasions you find another handset having the same Handset ID Registration a Press MENU 6 to enter the registration mode b Press and hold the base s Registration REG button for 2 seconds until the L1 L2 L3 and L4 LED come on c Press handset key 1 this completes the registration process The base station will assign a handset ID between 10 and 99 The assigned ID will be displayed on the handset LCD indicating successful registration d Repeat above steps for all additional handsets e The first two handsets registered will be given ID 10 and 11 which gives them administrator privileges De registration a You can de register a handset from a base De registration will reset the Handset ID to 00 erase the system security code and free up the old ID for future registration b After deregistration the handset will not be able to use the base t
5. the cursor automatically advances to the next digit field Use Aor v scrolling key to move the cursor backward or forward to insert or delete When entering a name the cursor automatically advances to the next character field if you press a different key for the next character If you need to enter consecutive characters from the same key you can wait for the cursor to advance or use Aor V scrolling key to move the cursor backward or forward manually Also use Aor y to move the cursor to insert or delete By default all letters are entered in the upper case Use the key to toggle between upper and lower cases A Pause entry represents a 2 8 second delay in dialing the following digits which is useful when calling a sequence of segmented numbers e g access code credit card number auto attendant entries etc Pause is entered by pressing the key twice LCD displays P Entering pause twice PP will result in 5 6 seconds pause in the dialing The entries are alphabetically sorted and stored as a list in an ascending order A to Z from the top of the list If the phonebook is entered from the menu the first entry displayed is the top of the list If the phonebook is entered using the varrow the first entry displayed is the top of the list If the phonebook is entered using the Aarrow the first entry displayed is the bottom of the list a b The first line of LCD display shows name and the 2 line shows
6. to edit and save or save without editing into the phonebook c Press 3 to view the last 10 phone numbers received but didn t answer starting from the most recent one Use Aor v to scroll through the list i Press Right soft key for options e Press 1 and confirm to erase current record e Press 2 to view the arrival date and time of the call e Press 3 to edit and save or save without editing into the phonebook d The two digit index on the upper right corner of the LCD display shows the location in ascending order with 01 being the most recent call e While viewing any of the three call logs press BINS Left soft key to dial the phone number Notes 1 Only phone numbers are stored in the three call logs Intercom calls are not recorded 2 Caller ID service is required from your local phone company in order to receive phone numbers names and time stamps on incoming calls The Received and Missed Call Logs will register no incoming calls if Caller ID service is not available 5 Press 4 to set sound related settings a Press 1 to select ringer volume Use Aor y to scroll through 5 options Low Vibrate Off High then Vibrate and High Press SYAMS Left soft key to save selection Default High Press 2 to select ringer tone Use Aor v to scroll through 4 options 0 1 2 and 3 Press SMS Left soft key to save selection Default 0 Press 3 to
7. Pulse Press 1 to choose Tone or press 2 to choose Pulse d Flash time Press 4 to set up the flash time from 100ms 200ms to 900 ms 9 levels to choose from For example press 2 if the desired flash time is 200ms e Line detect Press 5 to set up the line detect to be either On or Off Press 1 to choose On or press 2 to choose Off Notes Phonebook Operations 1 You can store up to 30 entries in the phonebook Each entry can contain a phone number or handset ID up to 28 digits and a name up to14 characters 2 To access phonebook press menu follow by 2 or Aor Y scrolling key when handset in standby mode 3 To add a new entry a b Press NB soft key Enter a phone number when LCD prompts Number Use pjak yp soft key to delete the last digit entered Press SJAA when completed C You will then be prompted to enter a name for the phone number just entered 1 Press key to enter a phone number without a name All records without naming will be placed on top of the list in the order they are entered 2 To enter the name press the corresponding keypad number one or more times according to the order of the character on the key 3 Use soft key to delete the last character entered When completed press soft key to confirm your selection 1 Notes When enter a phone number
8. Way Intercom Call 22 Handset to Handset Calls 23 Making a Broadcast 23 Redielc gt salutone e da eda 24 Receiving a Telephone Call 24 Receiving an Intercom Call 24 Ending a Call sereset i e ii 25 Adjusting Receiver Earpiece Voice Volume 25 Placing a Call On Hold 25 MU Lea 25 Do Not Disturb Silent Ring 25 VEE pp Re tee 26 To View Missed Call S 26 Battery Recharge and Replacement 26 Advanced Operations ttn enrreennn nnna 27 Handset Registration sammen mune 27 Advanced Registration e 27 Handset Group Subscription 28 Call TAN are 29 3 Way Conferencing cccccccceeeeeceeeeeeeeeeeeeeeeees 29 Call Forwardingi sr 30 Auto Attendant AA i 31 INI 32 AA Configuration by Administrator 32 Change AA Parameters 32 Line DE digli rer eee ee eer 43 Line Selection eee nee ini 33 Change System Settings by Administrator 34 Phonebook OperationSs 34 Technical Specifications 53 Safety Instructions Caution Your wireless telephone gives you freedom and flexibility to stay in touch while you move around However the safe and responsible use
9. adjust 3 The new setting remains effective for all future calls until changed Placing a Call On Hold 1 When a call is in progress it can be put on hold by pressing the g p Right soft key 2 To return to the conversation press U jsfe mp Notes 1 2A The call being placed on hold can only be removed from by the handset that puts it on hold Handset LCD displays a call is being on hold An alert tone double beep every 30 seconds will remind the handset that a call is being on hold If the operation e g call transfer after putting a call on hold fails the held call may be dropped You can power off the handset e g change battery while call is on hold After power on again you can continue the call by pressing Left soft key or select 3 from the Option menu to terminate the hold state You can only unhold the call when within the coverage area of the base Once you re out of the base coverage you can return to stand by using Clear hold function in the OPTION list item 3 Mute 1 After a link is established you can press JOIN Left soft key and press 0 to mute the handset microphone 2 When mute is active the other party will not hear your voice but you can still hear the other party 3 To end the mute press NE Left soft key Mute is effective only for the current call Do Not Disturb Silent Ring 1 Enter the key sequence MENU
10. and handset have levels of operation at which time only certain procedures of functions can be performed A Base Operation Modes 1 IDLE mode this is the default mode The intercom broadcast and volume keys are active in IDLE mode 2 TALK mode the base operates in this mode during phone call intercom and broadcast operation The In Use Intercom and Broadcast LED will light up respectively 3 REGISTRATION mode the base enters this mode by pressing the REG button for three seconds There are no active base unit keys once this mode has been entered Four LEDs will light up in Registration mode B Handset Operation Modes 1 IDLE mode this is the default mode a b c d If there is no on going activity the handset automatically goes into SLEEP IDLE mode to save battery power The handset can be turned off completely by holding down the END key for 3 seconds The idle screen display custom name can be edited The 2 digit number represents the handset ID 2 Menu mode a b Press the Right soft function key to activate MENU mode In MENU mode the handset settings and information contained in memory can be changed The functions available through the MENU selection are covered in greater detail from page 50 The MENU structure display as below 1 KeyGuard I 2 PhoneBook 3 Call Logs 4 Sound 5 Settings 6 Registration l 7 Text Message 8 Unused 9 Admin 1
11. and the 2 handsets do not answer the call will be terminated Call routed to the operator is final and will be terminated if the operator does not answer Call Waiting 1 A handset while talking on one phone line can be informed of the arrival of a new incoming phone call 2 For example suppose that Handset 15 is talking on Line 1 When a new call comes in on say Line 4 and the caller enters extension number 15 when prompted by the AA or if the call is set to be routed to Handset 15 when AA is disabled 3 The base station recognizes that Handset 15 is busy Instead of announcing to Line 4 that Handset 15 is busy the base sends an alert to Handset 15 4 Upon receiving the alert the handset sounds an audible double beep alert and LCD displays New call on Line 4 5 Handset 15 can a Ignore the new call continue talking to Line 1 b Press FLASH key to switch to Line 4 c Subsequent pressing of FLASH key will toggle between Line 1 and Line 4 d Press END key while talking to a line will terminate that particular call and automatically switch back to talking to the remaining line Notes 1 This built in call waiting is separate from the Call Waiting feature available from the local phone company The phone company provided Call Waiting functions on the same phone line while the Call Waiting functions on two separate phone lines 2 This feature only works for 2 lines if a 3 ph
12. bottom of the base station is a label that contains among other information the FCC Registration Number Ringer Equivalence Number REN and the Universal Service Order Code which is RJ 11C in the U S or CA 11A in Canada Your telephone company may ask you for this information The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed 5 0 To be certain of the number of devices you may connect to your phone line you should contact you local telephone company for the maximum REN in your area If your telephone equipment causes problems to the telephone network the telephone company may ask you to disconnect your phone system from the line until the problem has been corrected Consult with your local phone company for your rights if this happens Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your telephone system Consult with your local phone company for your rights if this happens This telephone system may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs This telephone system has been tested and found to comply with the limits for Class B digital devices pursuant to Part
13. e Press number 1 and enter the two digit Handset ID to be cleared f Upon successful operation the handset LCD will display Done otherwise it will show Message not received try again 4 Obtain a Specific Handset ID a Ifa particular Handset ID is preferred over sequentially assigned ID the administrator can tell the base in advance what the next ID assignment should be b Press administrator handset Right soft key c Press the number 9 this will enter the handset administration menu d Press number 2 handset enters system setting menu e Press number 2 and enter the two digit Handset ID to be assigned next by the base f Upon successful operation the handset LCD will display Done otherwise it will show Message not received try again g Ifthe handset ID is already in use by another handset the administrator will be alerted In that case the administrator can choose another ID or asks the handset having the desired ID to vacate by de registering with the base h Perform registration immediately afterward for the handset desiring a specific ID to ensure that the ID is not taken by another handset Notes 1 De registration by the administrator will disable a handset s ability to use the base station to make or receive phone calls This also frees up the ID for future registration 2 Handsets de registered by the administrator can still perfor
14. the phone number If the phone number is longer than 14 digits press soft key and select Option 3 to view the complete number To search for a record Use Aorv scrolling key to enter the Phone Book mode Press a key that corresponds to the first character of the name you are looking for For example you are looking for EnGenius and then press the number 3 once Use Aorv scrolling key to locate the exact record you a b are looking for To erase phonebook a Use Aorv scrolling key or the alphabetical search method to locate the record to be erased or edited b Press soft key to enter editing menu c Press 1 to erase the desinated phone entry d LCD shown Are you sure Press to double confirm your change 8 To edit phonebook a Use Aorv scrolling key or the alphabetical search method to locate the record to be erased or edited b Press soft key to enter editing menu c Press 2 to edit the desinated phone entry 9 Dial from display a Press TALK or Intercom to dial the phone number or Handset ID displayed Notes Character Table Key Characters and Orders amp 1 ABC2 DEF3 GHI4 JKL5 PQRS7 TUV8 WXYZ9 0 Toggle case when in character editing P Pause when in number editing Space when in character editing when in number editing 010 mb NIAAA WIN gt Menu Operations 1 D
15. will be routed to the designated number until disabled A warning message will appear on the LCD 2 Intercom calls are not forwarded 3 Before setting this feature please check your PBX system if it can send a reverse signal to hang up the line Call Conferencing a 2 handset and 1 line conferencing b 1 handset and 2 line conferencing Line Selection a When enabled from the handset menu a handset user will be prompted to select from a list of available lines before making an outgoing call Base Illustration Base Features 5 Linein 2 Audioin 6 DCin Basic Base Station Features 1 Antenna a The antenna port has a reverse thread connector to remove antenna or cable turn clockwise to install turn counterclockwise Improper installation may damage the connector b When using an outdoor antenna locate the antenna not the base station itself as high as possible for a clear transmission path 2 LED a Power it indicates base station has power b In Use it indicates an active telephone line 3 Reset Button a Restores base station to factory settings Reset button is indented to prevent accidental system reset All handsets including administrator and additional base s need to be re registered after a base station reset 4 Registration Key REG Enters registration mode along with handset assigns handset ID 10 99 5 L1 L4 Standard RJ 11C CA 11A connector to plug in the telephone line
16. 15 of the FCC Rules and RSS210 of the DOC Rules These limits are designed to provide reasonable protection against harmful interference in a general public installation Operations of these devices may still encounter interference from to nearby TV s VCR s radios computers or other electronic devices To minimize or prevent such interference the telephone system should not be placed or operated near other electronic devices If interference occurs moving the base station and the handset farther away from them will often reduce or eliminate the interference However there is no guarantee that interference will not occur in a particular installation If this telephone system does cause interference to other electronic devices which can be determined by turning the system off and on the user is encouraged to try to correct the interference by one or several of the following measures a Increase the space separation between the handset or base station and the device that is experiencing interference We recommend at least 20 feet between the system and other electronic devices b Connect the base station to a power outlet on a circuit separate from that used by the device experiencing interference c Consult the dealer or an experienced electronic technician for help Congratulations You have purchased an exceptional business communications tool from a leading telephone system manufacturer The EnGenius DuraFon 4X 4 line Industrial C
17. 2 928 MHz RF Power Peak 708 mW Peak 708 mW Average 304 mW Average 76 mW Channel Spacing 200 kHz 200 kHz Number of Channels 128 128 Modulation MSK MSK Multiple Access Frequency Hopping TDMA Frequency Hopping TDMA Frequency Hopping Rate 100 per second 100 per second TDMA Frame Length 10 ms 10 ms Number of Slots Frame 8 8 Number of 4 4 Users Carrier Receiver Sensitivity lt 108 dBm BER 107 lt 108 dBm BER 107 Antenna Connector Reverse TNC Non standard Antenna Gain 2 dBi 2 dBi Long 5 dBi External optional 0 5 dBi Short TX Power Control NA 100 708 mW Range Telephone Interface RJ11 x 4 NA Speech Coding 8 kbps G 729A 8 kbps G 729A Channel Coding 8 kbps Convolutional CRC 8 kbps Convolutional CRC Transmission Data Rate 170 678 kbps 176 678 kbps User Data Rate 128 kbps duplex 128 kbps duplex Duplex Time Division Duplex Time Division Duplex TDD TDD Voice Quality TIA EIA 470B TIA EIA 470B No of System ID 65 536 65 536 Ring Signal 20 50 Hz 12 90 Vrms NA Auto Attendant Coding 8 kbps G 729 8 kbps G 729 Flash Time 100 900 ms NA programmable Power Source 120V 7V AC DC Adapter 3 6V 1700 mAh Li ion Battery Charger Current NA 500 mA Charge Time NA 4 hours from empty Regulation Compliance FCC Part 15 Part 68 FCC Part 15 Part 68 O
18. 2 way radio calls independent of the base station Intercom 2 way communication can be placed from handset to handset Handset to Handset Calls 1 Press Intercom key followed by a two digit handset ID or Group ID 2 Press END key to end the call Notes 1 Intercom calls can be made regardless if the Base Station is present 2 Ifa Group ID is entered the first handset belonging to that group that answers will establish a link with the caller See Handset Group Subscription 3 Ifa link cannot be established the LCD shows No Connection after a 12 second time out Making a Broadcast 1 Broadcasting all handsets a Press key from one handset b Hear bi bi beep while the initiating handset broadcast all handsets within communication coverage c Start to speak the message to be broadcasted once you hear the beep sound the speakerphone of destination handsets will be opened up d Release key to end the broadcasting 2 Broadcasting a group of handsets a Enter the Group ID and then press key b Hear bi bi beep while the initiating handset broadcast all handsets within communication coverage c Start to speak the message to be broadcasted once you hear the beep sound the speakerphone of destination handsets will be opened up d Release key to end the broadcasting 3 Broadcasting an individual handset a Enter the Handset ID and then press key b Hear bi bi beep while the
19. Dialed 2 Received 3 Missed 1 Ring Volume 2 Ring Tone 3 Key Volume 4 Key Tone 1 Dial Prefix 2 Group Select 3 Forwarding 4 Clear 5 Naming 6 Contrast 7 Backlight 8 Line Select 9 PBX Options 0 Language Not Applicable 1 Auto Attndnt 2 System lodo le See o ded delli La dee ai ani Making a Telephone Call 1 2 Press ZAR wait for dial tone and then enter phone number Alternatively you can enter phone number first then press TALK key When using this method you can use the Left and Right soft keys to edit the number entered Delete erases the last digit entered Clear erases the entire line but remains in the dialing mode Speed dial by access the entries in the phone book a Press Aorv scrolling key to enter the phone book b Press TALK to dial To abort dialing press the number END key Notes 1 After a link established the Base ID will appear on the upper right corner If no Base ID show up it applied that you are approaching the boundary of the coverage 2 If the line is occupied the LCD shows No Line Available and handset returns to standby mode 3 Ifa link cannot be established the LCD will show No Base after a 12 second time out 4 Acall duration timer will start displaying the length of the call after link is established Making a 2 Way Intercom Call The EnGenius Industrial Cordless Phone System offers private Intercom
20. END and the Silent soft key to answer Notes 1 You can press Left soft key if you choose to ignore the call Unlike turning off the ringer from the handset menu the key operation is valid only for the current call 2 If Caller ID service is available the LCD will display the incoming call information If the LCD shows Private or Unknown the caller s information may have been blocked by the caller or the originating phone company Receiving an Intercom Call 1 When an intercom call arrives the ringer will ring or vibrate unless the ringer has been turned off Press TALK to answer the intercom call If the handset is on the charger cradle ringer will be temporarily switched to Ring if it has been set to Vibrate lift the handset and start the conversation If the handset is not on the cradle press any key except END and the SILENT soft key to answer Notes 1 The LCD displays the callers Handset ID 2 You can press the if you choose to ignore the call Unlike turning off the ringer the SILENT key operation is valid only for the current call Ending a Call To enda telephone or intercom call press END key or place handset into charging cradle Adjusting Receiver Earpiece Voice Volume 1 Voice volume can only be adjusted during a call 2 There are 6 levels of volume selections Default as volume 4 Use Aandv scrolling key to
21. EnGenius DuraFon 4X User s Manual Table of Contents Safety Instructions sa n lt lod ind et ind od tee ed ind ed tors 3 General Safety Instructions eeeeeeeeeeeeeeeeeee 3 Product Safety Instructions eeeeeeeeeeeeeeeeeeeee 3 Battery Safety Instructions eeeeeeeeeeeeeeeeeeeeeee 5 Regulatory Information 6 Gongratulations hellas isllo liebe le sioning 7 Equipment Ghecklist oslansssga di gggaaazoi 8 Handset IIUStration iiii 9 Handset Features 2 cccccccccececccececeeeeeneeeeeeereneneesees 9 Handset Features a2 rn a lia 10 Basic Handset Features 10 Additional Handset Features 11 Base Illustration nnn nnneeennnn nnn 13 Basic Base Station Features 14 Additional Base Station Features 15 Administrator Features 15 Charger Nustraton 2 50 al alii lia 17 Charger Features asananannnananannnenanenenenanenenenenenen 18 Gellinig Sta Mediateca aicenenicenicnicanenti 19 Base Station InstallatioN 19 Handset and Charger Installation 20 Basic Operations i 21 Operation Modes erena 21 A Base Operation Modes 21 B Handset Operation Modes 21 Making a Telephone Call 22 Making a 2
22. Sounds Ring Volume then select Off Press SJM to confirm your choice This will turn 2 off the ringer until it is turn on again from the menu For temporary silencing the ringer when an incoming call arrives press SIMS Left soft key Key Guard 1 3 To prevent accidental dialing you can press Menu Right soft key then press 1 to select KeyGuard option The handset keypad is locked No key entry is accepted except the power on off key To unlock the keypad press UNIKeIeN Left soft key then within 2 seconds press the digit 1 to unlock Key Guard is in effect until unlocked or powered off To View Missed Call s 1 Whenever you have missed incoming call s you can press soft key to enter the call logs information You need to subscribe the caller ID service from local telecom company to retrieve this data Battery Recharge and Replacement 1 Charge the battery when one or several of the following happen Phone beeps twice every two seconds Battery icon is empty Phone does not respond when a key is pressed LCD and backlighting become dim Talk range shortfall is experienced ao Dv You can replace the handset battery after placing the call in progress on hold Battery talk time and standby time vary depending on the talk standby pattern and the operating distance Returning the handset back to the charging cradle as often as possible is recommended for best
23. acemaker wearers However until more is known FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker Do not carry the handset in a breast pocket If you have any reason to suspect that interference is taking place turn off your handset immediately Product Safety Instructions 10 11 12 13 14 15 16 17 18 Read and understand all instructions Follow all warnings and instructions including those marked on the product Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment Use only manufacturer provided accessories Do not use the telephone near water Never spill liquid of any kind on this product Unplug the product from the wall telephone jack and power outlet before cleaning Do not use liquid or aerosol cleaners Use damp cloth for cleaning Do not place this product on an unstable cart stand or table The product may fall and cause personal injury or damage to the product or other property Place the base station and the charger on hard flat surfaces Power Outage In the event of a power outage your handset charger will not recharge the handset battery and the base station will not allow you to make an outgoing call or take an incoming call Both the charge
24. ay the name or nickname instead of pure Caller ID info needs Call Waiting with Caller ID service from local telephone company 10 11 12 13 14 15 DND Do Not Disturb i e Silent Ring Three Call Logs a Called Log Stores 10 phone numbers up to 28 digits each dialed most recently Can perform last number redial on all 10 numbers b Received Call Log 10 entries 14 digit phone number 14 character names and time stamp needs Caller ID service from local telephone company c Missed Call Log 10 entries 14 digit phone number 14 character names and time stamp needs Caller ID service from local telephone company d Phone numbers and names can be saved into phonebook while in display Call Barring a Block the users from dialing the long distance calls or international calls b Up to 5 digits of each call barring setting up to 4 entries allowed c If you need to dial a specific number to retrieve the dial tone you need to key in that number while setting the call barring Note you need to key in the accurate user ID and password to perform this feature The default password is 0000 Any Key Answer except END Silent Soft Key Key guard Dialing Prefix a Up to 14 digits including pause s one access code can be pre programmed to be added automatically in front of the dialed number when dialing from call logs phonebook and dial and send dialing Call Hold a Places call on hold
25. b Battery Hot Swap Change battery while call is on hold Mute Phonebook a 30 entries each stores a phone number or handset ID up to 28 digit and name up to14 character b Alphabetically sorted display and search by letter c Dial from display d During the stand by mode you can enter the phonebook by pressing Aorv scrolling key Key Tone a Three level key tone volume selections high low off b Four key tone type selections 16 17 18 19 20 21 Call Timer a Display call time duration for current call during and immediately after the call Text Messaging a Editing Message from a handset users can edit the short text message for up to 50 characters Up to 5 messages can be edited and stored b Sending Message In view mode handset can send a message to another handset or a group of handsets c Incoming Message A distinctive tone alerts an incoming message The message will stay on LCD display for 8 seconds and then is saved in memory A total of 5 incoming messages can be saved Call Transfer a Direct Transfer transfer a telephone call to another handset without announcement b Announced Transfer speak to the destination handset before transferring a telephone call Call Forwarding a Forward all incoming phone calls to another handset b Forward all incoming phone calls to another landline or cellular phone number Note 1 Once enabled from the handset all phone calls
26. e number but not both Setting a call forwarding address will automatically replace the previous setting 4 There is no call forwarding announcement the caller is not aware of the call is being forwarded 5 Call forwarding can be only one hop That is for example if Handset 11 forwards calls to Handset 22 but Handset 22 also sets calls forwarding to another handset calls for Handset 11 are still routed to Handset 22 Auto Attendant AA 1 When enabled by the administrator an automated attendant would greet a telephone line incoming call 2 The caller will be prompted by the greeting message to enter a two digit extension number Handset ID or press 0 for operator 3 The greeting message is user programmable The Handset ID that is designated as the operator is also user programmable I Default greeting message Main OGM Please enter the extension number or press 0 for the operator II Default operator Handset 10 4 AA will ask for another handset ID if the first entry is invalid no registered handset with that ID with the announcement OGM2 The extension you entered is invalid please try another extension or press 0 for the operator 5 If there is no entry after time out AA will announce OGM3 Please hold your call is being transferred to the operator and automatically ring the operator handset 6 If the destination handset does not answer bu
27. er right corner of the LCD screen Sending a text message i While viewing the message press Intercom key followed by a Handset ID or a Group ID 01 09 ii The current message is sent ii There will be no acknowledgement returned To erase or edit the current messages i Press Menu 7 2 to enter outbox text message 9 Press soft key to erase or edit the current message 1 Press 1 and confirm to erase message Subsequent messages will be moved up in the Outbox 2 Press 2 to edit message Follow the instructions above for entering a new message Receiving a text message When a message arrives a double beep alerts the arrival of a text message The text message remains on the LCD display for 8 seconds and then is automatically stored in the Inbox h Viewing received text messages Press Menu 7 1 to enter Inbox menu The LCD displays Message 01 the most recent received message Use Aor v to view previous messages The LCD displays Empty if there is no inbound text message Press soft key to return the message to Inbox Press soft key and confirm to delete the current message Subsequent messages will be moved up in the Inbox Item 8 is not available 10 Press 9 to change system setting See Auto Attendant AA and Line Selection Technical Specifications Electrical Specifications Base Station Portable Handset Frequency 902 928 MHz 90
28. et must be in range with the base to make changes 3 The maximum recording time for the greeting message is 128 seconds 4 Allowing each line s AA to be turned on or off separately is useful if different lines are used for different purposes 5 When AA is disabled the line can be dedicated to either an individual Handset ID or a Group ID 6 The operator can be any individual handset or a group it doesn t need to be an administrator handset Handsets 10 and 11 7 The minimum number of rings before the AA picks up cannot be lower than two for the purpose of receiving the Caller ID message Line Dedication a By default all incoming calls will ring all handsets b To dedicate a handset to a specific line you must use an administrative handset ID 10 or 11 c With the administrative handset press Menu 9 1 4 for Auto Attendant and dg It will first show Line 1 ON OFF If you wish to dedicate line 1 to a specific handset you need to select Off This will turn off auto attendant automatic call distribution for line 1 To dedicate lines 2 4 use Aory scrolling key on the keypad d When asked Dedicate line choose Yes e Enter handset ID number when asked for Extension Number Line Selection 1 2 Press MENU 5 8 while the phone is in standby to enter Line Select menu Use Up Down arrow to switch between and j default Off 3 set to On when pressing TALK or ente
29. h meaning that LCD display shows in English ii Press Left soft key to save setting 7 Press 6 to register or de register handset See Handset Registration 8 Press 7 to edit the message text a b Short text messages up to 50 characters each can be sent from a handset to another handset or a group of handsets Up to 5 outgoing messages can be edited stored and sent They are stored in the Outbox in the order they are entered with Message 01 being the most recent entry The message counter on the upper right corner of the LCD display shows the message ID Up to 5 received messages can be stored for later reference They are stored in the Inbox in the order they are received with Message 01 being the most recently received The message counter on the upper right corner of the LCD display shows the message ID Viewing and editing outgoing text messages l Press Right soft key while the handset is in standby II Press 7 following by 2 to enter Outbox menu II Press NB soft key to enter a new text message 1 Enter characters using the Character Table and method discussed in the Phonebook section 2 Use Aorv scrolling key to move the cursor backward or forward to insert character or delete the character For example you are editing the message 1 as Meeting now 3 When finished press soft key to save change You will see the Text Message ID as 01 on the upp
30. hone line will be dropped The handset and the first phone line continue conversation Notes 1 3 way conferencing between 3 handsets is not supported 2 Unlike 3 way conferencing provided by the phone company 3 way conferencing involving 2 phone lines will take up two physical lines leaving only two lines left available for other handsets The handset must have access to a second line Call Forwarding 1 A handset can direct the base station to forward all future phone calls to be routed to another handset or another phone number 2 Press handset Right soft key 3 Press the number 5 this will enter the handset setting menu 4 Press number 3 handset enters call forwarding setting mode 5 Use Up Down arrow to scroll up and down the selection Off Another Handset External Line 6 Makea selection default Off and press Left soft key 7 When prompted enter a two digit handset ID or an external phone number up to 14 digits 8 Awarning message All calls are forwarded will appear on the handset LCD 9 To turn off call forwarding repeat the above procedures and select Off Notes 1 Because this setting is stored both on the handset and on the base station the handset must be in range with the base to change setting 2 A warning message will appear on the handset LCD to inform the handset that all calls are forwarded 3 Calls can be forwarded to another handset or a phon
31. ialed 1 KeyGuarg 2 Received 3 Missed 2 PhoneBook une l 1 Ring Volume 3 Call Logs 2 Ring Tone i 3 Key Volume 4 Key Tone 4 Sound 1 Dial Prefix 2 Group Select 3 Forwarding 1 4 Clear i 5 Settings i 5 Naming i 6 Contrast 6 Registration a i i i 9 PBX Options i i me Message i 0 Language i 8 Unused gt Not Available i 1 Auto Attndnt i i gt i 9 Admin 2 System 1 Press ENG Right soft key while the phone is in standby 2 Press 1 to lock keypad see Key Guard 3 Press 2 to view search delete and edit the phonebook see Phonebook 4 Press 3 to view the last 10 numbers called received or missed Records can be erased or edit save into the phonebook a Press 1 to view the last 10 phone numbers dialed starting from the most recent one Use Aor y to scroll through the list i Press Right soft key for options e Press 1 and confirm to erase the current record e Press 2 to edit and save or save without editing into the phonebook e Press 3 to view the complete number if the phone number is longer than 14 digits b Press 2 to view the last 10 phone numbers received starting from the most recent one Use Aor v to scroll through the list i Press Right soft key for options e Press 1 and confirm to erase current record e Press 2 to view the arrival date and time of the call e Press 3
32. initiating handset broadcast all handsets within communication coverage c Start to speak the message to be broadcasted once you hear the beep sound the speakerphone of destination handsets will be opened up d Release key to end the broadcasting Notes 1 You need to continuously press BROADCAST key when doing broadcast The broadcast will be over once user release the key 2 You need to notice that there is no bi bi beep sound when receiving a broadcast 3 Youcan press the SHAN Left soft key if you choose to ignore the call The SJ NI key operation is valid only for the current call You can silent all broadcast by turning off the ringer to set auto silence from the handset menu Redial 1 2 Press NEIFAR Left soft key The LCD shows the last phone number dialed To dial this number press BJENE Left soft key Use Up or Down Arrow Key to scroll through the last 10 phone numbers dialed Select and press key Note Intercom numbers Handset ID are not stored in the last 10 numbers dialed log Receiving a Telephone Call 1 When an incoming call arrives the ringer will ring or vibrate unless the ringer has been turned off If the handset is on the charger cradle ringer will be temporarily switched to Ring if it has been set to Vibrate lift the handset and start the conversation If the handset is not on the cradle press any key except
33. k when the product is subsequently used Avoid using the product during a storm There may be a risk of electric shock from lightning Do not place the product where persons can step trip or fall on the product Do not place conductive objects over or near the antenna Do not use the product to report a gas leak while in the vicinity of the leak Do not install the base station or the handset charger near microwave ovens radios TV sets speakers or other electrical equipment These appliances may cause interference to the product or experience interference from the product Unplug the base station or the charger adaptor from the wall power outlet and refer servicing to an authorized service center under the following conditions If liquid had been spilled into the product When the power supply cord or plug is damaged or frayed If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions If the product has been dropped or housing has been damaged If the product shows a distinct change in performance 02009 Battery Safety Instructions 1 Use only manufacturer approved Lithium lon Li lon rechargeable batteries and charger Do not use other types of rechargeable batteries or non rechargeable batteries The batteries could short circuit and the battery enclosure may be damaged causing a hazardous condition Follow the charging instruction in this manual a
34. m intercom to other handsets Handset Group Subscription 1 Up to nine handset groups 01 09 can be defined and handsets can decide which group s they want to be in 2 Forexample Group 1 represents the Customer Service Group Group 2 represents the Sales Group and Group 3 is the Marketing Group Suppose that Handset 11 wants to receive incoming rings for all Sales and Marketing related calls Then handset 11 will need to subscribe to Group 2 and Group 3 Group Selections a Press handset Menu 5 to enter the handset setting menu b Press number 2 handset enters group select menu c Press NB soft key and enter two digit group number 01 09 to add membership in a group d Repeat for all desired groups e Delete group selections by pressing Right soft key and enter group number Notes 1 The handset can change group affiliations at any time 2 The base administrator is not responsible for group assignments Consequently it cannot de subscribe a handset from a group Call Transfer 1 While a telephone call is in progress you can place call on hold and transfer the call Press gl jMB soft key to put call on hold Press OJs plelX soft key to enter feature list for selection Press number 2 and enter a two digit Handset ID to call another handset extension a Un announced Call Transfer Press END before the destination handset answers the
35. nd instruction labels and markings in the handset and charger compartments Battery must be recycled or disposed of properly Do not dispose the battery in a fire The cells may explode Do not dispose of the battery in municipal waste Check with local codes for disposal instructions Exercise care in handling the batteries in order not to short circuit the battery with conductive materials such as rings bracelets keys pocketknife and coins The battery or conductive material may overheat and cause burn or fire Do not expose batteries to rain or water Do not open or mutilate the battery Released electrolyte is corrosive and may cause injury to eyes or skin The electrolyte may be toxic if swallowed During charging the battery heats up This is normal and is not dangerous Regulatory Information DuraFon 4X FCC ID NI3 SP922 IC 3616A SP922 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone 1 The term IC before the radio certification number only signifies that Industry of Canada technical specifications were met This telephone system complies with rules of the FCC Part 68 and Canadian IC DOC CS 03 On the
36. o make or receive phone calls nor can it intercom other handsets c Press handset Right soft key d Press the handset number key 6 this will enter the handset registration menu e Press and hold the base s REG button for 2 seconds until L1 L2 L3 and L4 LED come on f Press the handset number key 2 this completes the de registration process Upon successful de registration the handset will show ID 00 Notes 1 Thebasehasa 30 second registration timeout starting from pressing the REG button The handset has a 12 second registration timeout starting from the registration or de registration option has been selected The base and handset will automatically exit registration mode after timeout 2 Repeat registration or de registration process if unsuccessful Advanced Registration 1 Advanced registration functions can be performed by administrator handsets ID 10 and 11 only 2 Administrator handsets can perform advanced registration function as long as in range with the base station The base station does not need to be in registration mode 3 De register a Handset ID by administrator a Make sure that the administrator handset is within the coverage range of the base station b Press administrator handset Right soft key c Press the number 9 this will enter the handset administration menu d Press number 2 handset enters system setting menu
37. of the phone depends entirely on you When using your phone equipment safety instructions should be followed to avoid the risks of fire electric shock injury to person and damage to property General Safety Instructions 1 When using your wireless phone ensure your safety and the safety of others a Always watch where you are walking and standing b Don tleta phone call distract you from working safely 2 In an emergency a If an emergency occurs dial the emergency phone number Remember if you are in an area where your phone does not have a clear signal from the base it is highly probable that the call may not go through Locate the nearest landline telephone or other communications device to call for help b Emergency calls may not automatically provide emergency personnel with your name phone number or location Tell the operator i Your name and phone number ii The nature of the emergency iii Whether police fire or medical assistance is needed iv The exact location of the emergency including address cross streets mileposts or landmarks 3 Notice to Hearing Aid Users This phone system is compatible with inductively coupled hearing aids 4 Notice to Cardiac Pacemaker Users Preliminary studies done by the US FDA and others have shown that although interference to the implanted cardiac pacemaker may occur when operating very closely wireless telephones do not seem to pose a significant problem for p
38. one call comes for the same handset the call will not be routed to the handset 3 Itis recommended to order from the local phone company Hunt Group feature for all your lines and not subscribe to the Call Waiting feature AA Configuration by Administrator 1 Administrator can change the following AA settings a Record playback new main greeting message b Set number of rings before AA picks up a call c Turn on off the AA line by line d Set Designated Handset ID for AA disabled line s Either the Designated Handset ID or the Group ID can use that particular line for incoming and outgoing calls Which means this specific line s will be dedicated to a particular handset Handset ID 10 99 or a calling group Group ID 01 09 e Designate an operator the handset which would answer un routable calls or when the caller chooses Operator when prompted Change AA Parameters a From an administrator handset Handset 10 or 11 press Menu Right soft key b Press number 9 this will enter administration menu c Press number 1 handset enters AA setting menu i Press 1 and follow instruction to record new greeting message ii Press 2 to playback the current greeting message iii Press 3 to set number of rings before the AA picks up a call Use Up Down arrow to choose between 2 and 9 rings iv Press 4 to turn AA On Off This can be done separately for each phone line by using U
39. ordless Telephone System is ideal for the users in various business settings The DuraFon 4X is the longest range multi line telephone and 2 way radio communications system providing users unparallel mobility and flexibility With sophisticated digital signal processing and high quality hardware designs the DuraFon 4X provides long range telephone connections and 2 way handset to handset communications in a wide variety of business settings from multi level office buildings factories hotels resorts convention facilities warehouses farms business complexes construction sites school car dealerships grocery retail stores and other demanding business environments The unique 2 way radio feature allows handsets to communicate with each other as digital full duplex 2 way radios Members of work group s can be in contact with their co workers while leaving phone lines available for incoming and outgoing calls Handsets that are within range of each other can use the 2 way feature even while out of range of the base station DuraFon 4X can support up to 90 handsets Important Warranty Note U S customers This EnGenius product has NO manufacturer s warranty unless purchased from an EnGenius Authorized Reseller To verify a reseller is authorized please visit our website at www engeniustech com or contact us at 714 432 8668 Equipment Checklist 1 In a Base Handset package please find the following components tr 0000 Base Sta
40. ow e g customer name or other greeting message i Use Aor v to move the cursor backward or forward to insert to the left of the cursor or delete the character above the cursor or left of the cursor if cursor is on the right of the last character ii Enter characters using the Character Table and method discussed in the Phonebook section iii When finished press Left soft key to save change Press 6 to change LCD display contrast i Use Aor v to scroll through values 1 to 16 Pick one that is most suitable to you Default 10 ii PressESZNME Left soft key to save setting Press 7 to change the LCD backlight i Use Aor v to scroll through options On Off and 8 Seconds Default 8 seconds meaning that the backlight is always on The 8 second option will turn off the backlight after 8 seconds of inactivity ii Press Left soft key to save setting Press 8 to change the Line selection i Use Aor v to scroll through options On or Off Default Off meaning that you can not select the other available lines to dial ii Press Left soft key to save setting Press 9 to change the PBX option i Press ADD soft key to edit a PBX feature to be memorized and key in the name of the PBX features just like editing a phonebook entry ii Press Left soft key to save setting Press 0 to change Language i Use Aor v to scroll through options English Spanish and French Default Englis
41. p Down arrows to scroll through Line 1 to Line 4 and press On or Off soft key to urn AA On Off When AA is turned off users will be asked whether to dedicate a particular to either a handset or a calling group Then press Yes and enter the ID either handset ID or group ID to execute line dedication Turning off the AA may be useful when e The line is not used by a group of people e External answering machine is to be attached to the line v Press 5 and select from the following two options to set Operator for AA e Handset assign a specific handset as operator by entering a two digit handset ID default Handset 10 as operator for all calls addressed to the operator when AA is on or e PBX transfer calls to be answered by the operator back to the designated wired PBX operator System administrators must know the proper programming and call transfer feature code available from the user manual of the wired PBX system in order to perform this function correctly The following example is the instruction to route a call back to the brand N s PBX system by pressing Flash 7 0 1 8 3 0 where a Flash key is pressed followed by the call transfer code 70 then enter the extension number 1830 immediately Confirm the set up by press SAVE using the left soft key Notes 1 Only administrator can change AA settings 2 Because AA setting is stored on the base station the hands
42. perating Temperature 10 60 C 10 60 C Storage Temperature 10 70 C 10 70 C Humidity 20 75 20 75 Dimension without antenna 280 x 215 x 53 mm 8 5 x 11 0 x 2 1 161 x 58 x 31 mm Weight 32 ounces 6 17 ounces Notes 1 NA Not Applicable 2 The manufacturer reserves the right to change designs and specifications without notice
43. ptor and telephone line should be plugged into a surge protector with phone line protection 3 Plug one end of the phone cord into one of the 4 phone jacks marked L1 L4 and plug the other end into the telephone outlet Since DuraFon 4X has the built in line detection feature it is okay to plug in the phone jacks in random order 4 Connect an external telephone answering device by follow instructions that come with the answering device An exemplary configuration install the external answering device in between the wall phone jack s and the Base Station Either a multiple of single line answering devices or a multiple line answering device can be used You may want to disable the Base Station s Auto Attendant function if that interferes with the external device s built in Auto Attendant 5 To use the Music Message On Hold feature Connect one end of a standard audio cable into a radio or audio player and plug the other 3 5 mm end into the MOH jack on back of the base Notes Recommended phone line features from the local phone company Multiple phone lines hunt group is a useful feature and works well with this phone system This feature ties multiple phone lines to a single phone number When an outside caller calls this common phone number the phone company automatically finds a free line In a hunt group the Call Waiting and the Caller ID with Call Waiting or called T
44. r and the base station require electricity for operation You should have a telephone that does not require electricity available for use during power outage or have a temporary backup power supply Slots or openings in the product s housing are provided for ventilation These openings must not be blocked or covered Placing the product on a bed carpeting or other similar surface may block these openings and should be avoided This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through housing slots openings as they may damage the product touch dangerous voltage points or short out parts that could result in fire electric shock or injury This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not overload wall power outlets and extension cords as this may result in fire or electric shock To avoid electric shock or burn do not disassemble this product Send this product to an authorized service center when service or repair work is required Call Customer Service for locations near you Opening or removing covers may expose you to dangerous voltages electrical currents or other risks Incorrect reassembling of the product may cause electric shoc
45. ring a phone number followed by pressing TALK key the handset LCD display will show Select Line followed by available lines 1 4 Select from one of the available lines i e press 1 to select line 1 and press 2 to select line 2 4 This feature is also supported when selecting a second line during call conferencing Change System Settings by Administrator 1 In addition to AA settings there are two system parameters that can be changed by the administrator clear de register handset ID and set the next handset ID to be assigned by the base 2 Froman administrator handset Handset 10 or 11 press Menu Right soft key 3 Press number 9 this will enter administration menu 1 De registration by the administrator will disable a handset s ability to use the base station to make or receive phone calls This also frees up the ID for future registration 2 Handsets de registered by the administrator can still perform intercom to other handsets 4 Press number 2 handset enters System setting menu a Clear Handset ID Press 1 and enter a two digit Handset ID when prompted to clear this ID for later assignment b Set next Handset ID to be assigned Press 2 and enter a two digit Handset ID when prompted This is the ID that will be given out by the base to the next handset registering with the base c Dial tone Press 3 to set up the dial tone to be either Tone or
46. s if Intercom mode is active Handset ID Displays a handset icon and a 2 digit Handset ID 5 Two Digit Address Index Shows address index when viewing contents of the call logs Line Indicator Indicates the number of the line being accessed by the handset Battery Strength Number of bars is proportional to the amount of battery time remaining Indicates charging when in charger cradle d The 2 and 3 lines of the LCD maximum 14 characters each display status message menu selections or user editable alphanumerical characters e The last line displays the left and right soft keys 2 lt 3 A 6 So 7 lt 2 Ringer a Rings to an incoming call b Distinctive alert sounds indicating various events 1 Single Beep successful key entry 2 Double beep failed operation or invalid key entry also indicates power on off Periodic 1 Long 2 Short Beep every 1 minute low battery warning Periodic Long Series of Beeps repeat every 30 seconds indicates a call is on hold lt 3 4 3 TALK FLASH a Places or answers a telephone or intercom call b Sendsa Flash signal to phone line to retrieve a dial tone after the call ends or to perform the call waiting feature provided by local phone companies during a call 4 2 WAY INTERCOM a Places an intercom call to another handset ID or a group ID b Intercom calls are digital full duplex and are conducted wi
47. select key volume when a key is pressed Use Aor v to scroll through 3 options High Low and Off Press SYAMS Left soft key to save selection Default Low Press 4 to select key tone Use Aor v to scroll through 4 options 0 1 2 and 3 Press SIS Left soft key to save selection Default 0 6 Press 5 to change handset settings a Press 1 to set dialing prefix i Use Aor v to scroll and select to turn on or off the dialing prefix feature Default Off ii If On is selected the handset is prompted to enter a prefix up to 14 digits iii Use Delete Right soft key and Aor v to edit prefix iv When this feature is turned on the LCD will prompt the user on each outgoing phone call except during redial or dialing by pressing the TALK key first whether to use the dialing prefix The current prefix is also displayed Press R Left or NY Right soft key to add the prefix to the beginning of the number v This feature is useful for access code calling card and credit card calls etc Press 2 to Group Select see Handset Group Subscription Press 3 to set or turn Call Forwarding on or off Default Off See Call Forwarding Press 4 to clear call logs and phonebook i Press 1 and confirm to delete the entire phonebook ii Press 2 and confirm to clear the three call logs Called Received and Missed Press 5 to change the power up LCD display to sh
48. st areas Changing this setting may result in Flash function not working Change only when you are certain of the new value would work 3 Call Transfer to PBX Extension a When install the DuraFon 4X is installed behind a PBX system you can pre program the feature code of call transfer function b Need to adjust the Flash time to match your PBX setting Charger Illustration Spare Battery Charging Slot Spare Battery Charging Indicator Handset Charging Slot Charger Features 1 DCIn Connects to Charger AC Adaptor 2 Handset Charging Slot a Charge handset battery when handset is placed in cradle b Referto the handset LCD for charging status 1 Charging LCD screen showed Charging 2 Fully Charged battery status bar stands still and the LCD screen would display Fully Charged 3 Charge Fail Should there be any error occurred during charging mode the LCD screen would display Charge Fail 3 Spare Battery Charging Slot a Charge spare battery when battery is placed in slot b LED as the spare battery charging indicator 1 Slot is empty and the power is on LED is Green light 2 Charging LED is Orange light 3 Fully Charged LED returns to Green light 4 Itis impossible to overcharge the battery using this charger 5 The adaptor for charging station can be used as travel charger as well However you can not turn off the power while charging with the travel charger A Warning message
49. sy power off or out of range after handset paging time out the AA prompts the caller for another extension number by announcing OGM5 The extension you ve entered is busy or not available Please enter another extension number or press 0 for the operator 7 Ifthe 2 try is still not successful AA will announce OGM4 Sorry nobody can answer your call right now Please try again later goodbye then drops the call 8 When the DURAFON 4X base station is connected to wired PBX extension lines calls addressed routed to the AA operator can be sent back to the operator of the wired PBX system From an administrator handset up to 10 keys digits are allowed to program a specific code in order to transfer the calls back to the wired PBX This feature can only be enabled and pre programmed by an administrator handset Handset ID 10 or 11 Consult with the wired PBX manual for operation instructions and correct key sequence for transfer calls to the operator from an extension Notes 1 Intercom calls are not routed by Auto Attendant 2 Routing messages OGM2 3 4 and 5 are not user programmable 3 The timeout is 5 seconds for entering extension number 4 The calls can be routed to either a Handset ID or an extension number of the wired PBX system There can be only one operator for the AA which is either an DURAFON 4X handset or the wired PBX operator 5 Call routing is at most 2 hops That is if both the 1
50. thout the assistance from the base BROADCAST a Half duplex broadcasting to handsets for immediate announcement Left Right Soft Keys a Make menu selection Up A Down v Scrolling Keys a Scroll through records and menu selections b Adjust receiver voice volume when in Talk mode END On Off Key a Ends a call b Leaves current menu operation up one level c Press for 3 seconds to off the power Additional Handset Features 1 Multiple handsets registration a Up to 90 handsets b ID 10 and 11 are the first two ID s assigned by the base and are designated administrators who can change base settings such as greeting message and other base administrative functions c ID 01 09 Group IDs Handsets can subscribe from the handset menu to group s and be paged when a landline caller or an intercom caller enters a Group ID Ringer Vibrator a Six level ringer volume selections high medium low vibrate vibrate then ring off b Four ringer type selections Caller ID a Displays incoming call phone number and name on the LCD needs Caller ID service from local telephone company Call Waiting with Caller ID a Displays 2 incoming call information on the same phone line when 1 call is in progress needs Call Waiting with Caller ID service from local telephone company Name Tagging with Caller ID a Matches the Caller ID with the phone book entries once matched the LCD screen will displ
51. tion x 1 Base Antenna x 1 Base AC DC Adaptor x 1 Handset x 1 Low Profile Handset Antenna x 1 Optimal Performance Handset Antenna x 1 1700mA Li ion Battery Pack x 1 Charger x 1 Charger AC DC Adaptor x 1 Telephone Cord x 4 Belt Clip x 1 User s Manual Quick Guide and Warranty Card In a Handset package please find the following components 70000000 Handset x 1 Low Profile Handset Antenna x 1 Optimal Performance Handset Antenna x 1 1700mA Li ion Battery Pack x 1 Charger x 1 Charger AC DC Adaptor x 1 Belt Clip x 1 Quick Guide and Warranty Card Optional Accessories tl Bl Outdoor Antenna Kit including antenna and cable Lightning Protection Kit including cable DuraPouch Belt Clip Spare Battery Low Profile Handset Antenna Optimal Performance Handset Antenna Headset Antenna Splitter including cable Audio in Cable Handset Illustration Receiver 4 line LCD Battery pack Headset jack Travel charger 2 5mm jack Handset Features Basic Handset Features 1 4 line LCD Liquid Crystal Display a The LCD display has LED Light Emitting Diode for backlighting b The 1 line of LCD consists of icons c Icons explanation from left to right 1 RSSI Receive Signal Strength Indicator During a call the number of bars is proportional to the radio signal strength received Call in progress ON OFF Hook Indicates if phone line mode is active Intercom in progress Indicate
52. ype Il Caller ID features are unnecessary because a 2 call will come in on a separate line rather than on the same line For a 2 call coming in on a separate line the phone system s built in Call Waiting feature will alert the user and allow the user to toggle between 2 lines Handset and Charger Installation 1 Plug the transformer end of the Charger AC DC adaptor into a standard AC electric power outlet plug the other end into the DC In jack on the back of the Charger Install battery pack onto the handset Install handset antenna Place handset onto the charger front slot The phone system is now ready to perform basic functions such as making and receiving phone calls and intercom calls No base station or handset programming is needed for basic operations Charging cradle may be wall mounted but an L bracket should be used for support under the cradle to avoid breaking mounting slots An L bracket is not included but can be purchased from a local home center Note 1 The handset packaged along with a Base Station is pre registered at the factory If you have a new handset you will need to register the handset with the base station in order to be recognized as a member handset by the base and by other handsets See Handset Registration 2 Fully charge battery packs before the first usage Basic Operations Operation Modes Both the base station
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