Astra2Connect Point&Play Setup Manual
Contents
1. outside use 2 Strip the coax cable as shown below Do not remove the aluminium foil or fold it back 4 Cut away the plastic shield The result should look like the figure below example showing the indoor end of the cable Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 22 Setting up the antenna A ASTRA 2Connect 5 Screw the F connector to the wire by hand 0 4cm sic ir Ss a a icm Repeat this procedure for all 4 F connectors Astra2Connect Point amp Play Setup Manual page 23 Version 1 0 January 2008 A ASTRA 2Connect ice celal Grounding the iLNB As you will use the antenna for internet access you need to ground the antenna To do so you need a grounding wire for grounding wire specifications see page 9 and a bolt fitting the grounding connection on the masthead The iLNB has a stud that you can use to ground it To ground the iLNB 1 Connect the grounding wire to the stud on the iLNB 2 Connect the wire to the grounding connection on the masthead Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 24 Setting up the antenna A ASTRA 2Connect Adjusting iLNB polarisation Polarisation of the iLNB allows correct data reception and transmission To adjust iLNB polarisation 1 Check the scaling on the iLNB Depending on the type of iLNB you have the scaling of the iLNB may range from 0 to 180 from 35 to 35 iLNB side v2. are Very low uninterrupted tone The antenna is not pointing to a satellite and has not been pointing to the correct satellite yet Low uninterrupted tone The antenna points to a wrong satellite and receives the strongest signal so far Higher interrupted tone The antenna points to the correct satellite The antenna does not receive the strongest signal so far As soon as you hear this tone you are sure that the antenna points to the correct satellite High uninterrupted tone correct tone The antenna points to the correct satellite and is receiving the strongest signal you have the optimal pointing position Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 32 Setting up the antenna A ASTRA 2Connect Setting up the Point amp Play Tool To set up the Point amp Play Tool 1 Remove the TX connector from the iLNB and connect it to the Point amp Play Tool 2 Connect the headphone to the appropriate port of the Point amp Play Tool 3 Make sure the Point amp Play Tool is turned on and the volume is high enough RESET Astra2Connect Point amp Play Setup Manual page 33 Version 1 0 January 2008 A ASTRA 2Connect cede ene Rough pointing vertical elevation Important notes The procedures relating to rough horizontal and vertical pointing are described below in a sequential way In reality you will have to perform these two procedures simultaneously Whenever the procedur
3. of galvanized steel Minimum diameter 40 mm Maximum diameter 70 mm The antenna pole needs to be grounded according to local regulations Consult with a licensed electrician if in any doubt Astra2Connect Point amp Play Setup Manual page 9 Version 1 0 J anuary 2008 A ASTRA 2Connect diii Installation overview The image below shows the results of a typical installation as described in the following pages Please read these pages carefully to perform the installation Satellite RA Power supply with adapter iLNB IPmodem Antenna Rx cable Tx cable Ethernet cable Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 10 Setting up the antenna A ASTRA 2Connect 2 Setting up the antenna Assuming you already have a solid base made of concrete or firmly attached to a wall installing the antenna includes the following steps Step 1 Choosing a suitable location page 12 Step 2 Mounting the antenna pole page 13 Step 3 Mounting the antenna page 14 Step 4 Fixing the antenna cabling page 21 Step 5 Pointing the antenna page 29 Astra2Connect Point amp Play Setup Manual page 11 Version 1 0 January 2008 A AST RA 2 Connect Setting up the antenna Step 1 Choosing a suitable location Outdoors antenna When setting up the antenna base take account of the orientation the antenna must have Orientation data are available in the Antenna Pointing I nforma
4. the status page does not reload reboot your Pmodem as described in the Terminal User Manual If you keep having problems with the installation refer to the Terminal User Manual on the cd Appendix Troubleshooting Guide Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 42 Setting up the antenna A ASTRA 2Connect Finishing installation When pointing is completed you can turn off the Point amp Play Tool Remove the Tx cable from the Point amp Play Tool and connect it to the iLNB Slide the rubber boots over the connectors Use tie wraps to attach the cables to the feed arm Make sure to leave some slack on the cables The result should look like the figure below RPWNE Astra2Connect Point amp Play Setup Manual page 43 Version 1 0 January 2008 A AST RA 2 Connect Setting up the antenna Confirming antenna pointing in the software 1 Back to your computer in the status page of the Pmodem click the Pointing Completed button Pointing Click the Pointing Completed button when your antenna is properly pointed Painting Completed You are now ready to surf the internet Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 44
5. A ASTRA 2Connect Astra2Connect Point amp Play Setup Manual Version 1 0 January 2008 A ASTRA 2Connect Contents 1 ntroductiohn sisisscsssstciissnssccccssscestcescasnssnssesascnsenssndsscocewecen 4 About this guide sssssssssssssrrrrsssstrrrrntsrrrtrrrtstrririnantrnrirentrrrrnnnt 4 Safety DEC ALIEONG ca gic ecnarsccies cnsipedrnieratancmanndnadveecsnnconebanernesesanensienches 5 Material provided in the DOX ssssssssrsssssrresrresrsrrerrrrerrrrerrrrreerreesn 7 Material you need to provide yourself esner 9 Installation OVerview ps stcete nt dec adele sale dtad aris cntiancneatie emeenconetters 10 2 Setting up the antenna ssssssssssss 5 11 Step 1 Choosing a suitable location scce 12 Step 2 Mounting the antenna pole 13 Step 3 Mounting the antenna ccccesccccsesecseseeeeesseeeeseeeeeeanees 14 Step 4 Fixing the antenna Cabling ceeeccseseeeesseeeeeseeeeeseneeees 21 Step 5 Pointing the antenna ssssssssiesesrrersrererrreesrrreerrrerrrrren 29 Version 1 0 J anuary 2008 Contents Astra2Connect Point amp Play Manual page 2 A ASTRA 2Connect Astra2Connect Point amp Play Manual page 3 Version 1 0 J anuary 2008 A ASTRA 2Connect ee 1 Introduction About this guide This guide provides a step by step procedure to install the Astra2Connect terminal consisting of the antenna and the Pmodem Before installing Before starting to install the antenna
6. You can use the network cable provided in the box or a cable of your choice 2 Use the power adapter provided in the box to connect the Pmodem to a wall outlet The result should look like the figure below Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 28 Setting up the antenna A ASTRA 2Connect Step 5 Pointing the antenna pou the antenna includes the following steps Setting the Pmodem software to pointing mode page 30 Using the Point amp Play Tool page 32 Setting up the Point amp Play Tool page 33 Rough pointing vertical elevation page 34 Rough pointing horizontal azimuth page 36 Fine pointing the antenna page 39 Checking the antenna pointing page 42 Finishing installation page 43 Confirming antenna pointing in the software page 44 Warning Do not stand in front of the iLNB or the antenna dish during pointing Keep the space between the iLNB and the antenna dish clear Astra2Connect Point amp Play Setup Manual page 29 Version 1 0 January 2008 A ASTRA 2Connect eae nee Setting the Pmodem software to pointing mode Before you start The procedure below assumes that your computer is DHCP enabled that you will connect a single computer to the Pmodem If this is not the case or if you have another configuration you will find more information in the Termincal User manual on the cd in Appendixes Local Network C
7. art the entire pointing procedure It is indicated on the status page when you are pointed to the correct satellite The antenna might be pointing to the wrong satellite If so you need to repoint the antenna until you receive a signal perform the horizontal and vertical steps above until the antenna is pointing correctly towards the satellite Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 38 Setting up the antenna A ASTRA 2Connect Fine pointing the antenna If you do not hear a continuous high pitch tone after securing the bolts the antenna will probably have moved slightly You then need to fine point the antenna Important note The procedures relating to vertical and horizontal fine pointing are described below in a sequential way In reality you will have to perform these procedures simultaneously Astra2Connect Point amp Play Setup Manual page 39 Version 1 0 January 2008 A ASTRA 2Connect cede nee Fine pointing vertical 1 Loosen bolt 1 2 Rotate the eccentric 3 until the Point amp Play Tool produces a continuous high pitch tone 3 Secure bolt 1 4 Place the cap 4 on bolt 2 and secure it with the appropriate nut Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 40 Setting up the antenna A ASTRA 2Connect Fine pointing horizontal 1 Loosen the horizontal lock bolt 1 and 2 2 Rotate the eccentric 3 until the Point amp Pl
8. ay Tool produces a continuous high pitch tone 3 Secure the horizontal lock bolts 1 and 2 Astra2Connect Point amp Play Setup Manual page 41 Version 1 0 January 2008 A AST RA 2 Connect Setting up the antenna Checking the antenna pointing Perform the following checks to make sure the antenna will resist external movements wind 1 Make sure all bolts are tightly secured 2 Shortly place your hand between the iLNB and the dish As soon as you remove your hand you should hear the continuous high pitch tone again 3 Exert some pressure on the antenna to make the edges move about 3 cm on the left hand side right hand side and at the top then release it If the antenna is still pointing correctly you will hear the continuous high pitch tone again If not repeat the pointing procedure from the section Rough pointing horizontal azimuth page 36 until you obtain optimal signal 4 When the antenna is pointing correctly the message Correct satellite pointed optimally is displayed as shown in the following picture Status Overview Modem State pointing Correct satellite pointed optimally 0 0 dB below maximum measured Demodulator 29 3 dBm E N 14 9 dB ASTRA 23 5 Sat 1E Software Version 1 6 4 0 Troubleshooting If the content of the Pmodem status page does not change anymore refresh the page manually Internet Explorer menu File gt Refresh Mozilla Firefox menu View gt Reload If
9. carrier you will see the page below Daa o 00 06 39 00 CE 95 SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet satellite software Reboot Overview Modem state idie Software Version 1 6 4 0 Pointing Click the Start Pointing button ta start the pointing Sie Painting Click the Skip Pointing button to skip the pointing _ Skip Pointing procedure procedure Do not start pointing without pointing documentation Interface Statistics Interface bytes packets errors dropped Rx 29633 226 o a Ethemet Interface Tx 66094 166 o o o o o o Satellite Interface 7x o o o o 5 Click the Start Pointing button You can now start pointing the antenna Note Whenever you redo the pointing procedure and access the IPmodem software the button will be labelled Restart Pointing instead of Start pointing Astra2Connect Point amp Play Setup Manual page 31 Version 1 0 January 2008 A AST RA 2 Connect Setting up the antenna Using the Point amp Play Tool The Point amp Play Tool will help you point the antenna correctly During the pointing procedure the Point amp Play Tool can produce various sounds each having a specific meaning described below You will thus need to put on the headphone whenever needed during the pointing procedure Correct tone The high uninterrupted tone means the antenna points correctly towards the satellite Possible tones
10. e tells you to loosen a securing bolt or nut slacken it just enough to allow the corresponding element to move freely While performing this vertical rough pointing you will need to hold the antenna to prevent it from inadvertently losing its position 1 In the Antenna Pointing I nformation document first check the elevation for the city closest to your location Elevation Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 34 Setting up the antenna A ASTRA 2Connect 2 Loosen securing bolts 1 and 2 3 Use the hex key to rotate the eccentric E 3 until the letters E on the eccentric and the masthead point towards each other as shown in the figure above 4 While keeping the eccentric E in this position with the hex key set the dish to the elevation you found in the document Bolt 2 indicates the elevation In the figure above the elevation is set to 49 You can now remove the hex key from the eccentric E 5 Secure bolts 1 and 2 It is recommended not to secure the eccentric E as you may damage it by doing so Astra2Connect Point amp Play Setup Manual page 35 Version 1 0 January 2008 A ASTRA 2Connect Soe Rough pointing horizontal azimuth To start horizontal pointing 1 Loosen the lock bolts 1 and 2 of the eccentric A 3 2 Rotate the eccentric 3 with the hex key until the letters A on the eccentric and the masthead point towards each other as shown in the figu
11. iew angle marker 5 5 q 130120110100 90 80 70 60 Astra2Connect Point amp Play Setup Manual page 25 Version 1 0 January 2008 A ASTRA 2Connect alata 2 Inthe Antenna Pointing Information document look up the value that applies to the city closest to your position 3 Set the iLNB to the angle you have found in the document 4 Lock the iLNB in the clamp with the securing bolt available on the iLNB Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 26 Setting up the antenna A ASTRA 2Connect Connecting the iLNB to the I Pmodem To connect the iLNB Interactive Low Noise Block downconverter to the Pmodem 1 Identify the cables marked RX and TX on the coax cables these marks are printed on the cables every 50 cm 2 Put the TX and RX connectors in the appropriate RX and TX jacks on the iLNB The outdoor connections need to be waterproof Make sure to use the outdoor connectors with rubber boots for the iLNB 3 Put the indoor TX and RX connectors in the appropriate TX and RX jacks on the Pmodem Use an 11 mm spanner to screw the connectors on the Pmodem iLNB iLNB rx Orx Astra2Connect Point amp Play Setup Manual page 27 Version 1 0 January 2008 Setting up the antenna A ASTRA 2Connect Connecting the Pmodem to your computer 1 Plug the network cable in the Pmodem s and your computer s ethernet ports
12. ight Astra2Connect Point amp Play Setup Manual page 13 Version 1 0 January 2008 A ASTRA 2Connect ice cata Step 3 Mounting the antenna 1 Insert the 2 brackets in the masthead as shown 2 Use the 2 pole clamps and nuts to attach the masthead to the pole Ifthe pole is low enough you can first assemble the masthead brackets and clamps and slide the assembly over the antenna pole If the pole is too high or does not have an open ending you will have to fix the masthead around the pole Do not attach the clamp too tightly as you will need to adjust it later on but make sure the clamp is attached tightly enough to prevent it from sliding down the pole Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 14 Setting up the antenna A ASTRA 2Connect Make sure the masthead is already pointing in the general direction of the satellite To do so use the pointing data available in the Antenna Pointing I nformation document Make sure to attach the masthead upright to the pole Astra2Connect Point amp Play Setup Manual page 15 Version 1 0 January 2008 A ASTRA 2Connect ice cata 3 Attach the dish to the masthead with the appropriate screws and nuts Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 16 Setting up the antenna A ASTRA 2Connect 4 Insert the feed arm in the cut away at the bottom of the dish and fix the arm with the appr
13. issible exposure level Do not enter the radiation beam pattern of the iLNB or the antenna dish when the transmitter is on Keep the space between the iLNB and the antenna dish clear I Pmodem There are no user serviceable parts in the Pmodem There are potentially lethal voltages inside the equipment It should only be opened by a technician trained and certified to service the product When the IPmodem is powered on DC voltages are present on the rear panel Tx and Rx connectors Do not expose the Pmodem to rain or moisture to prevent fire or shock hazard Do not expose the Pmodem to dripping or splashing and do not place any objects filled with liquids such as vases on it Postpone antenna and IPmodem installation until there is no risk of thunderstorm or lightning activity in the area To prevent electrical shock if the unit is provided with a polarized plug do not connect the plug into an extension cord receptacle or other outlet unless the plug can be fully inserted with no part of the blades exposed Connect the in line power supply input power cord to a properly grounded three prong AC outlet Do not use adapter plugs or remove the grounding prong from the plug Do not use the in line power supply power cord when damaged in any form Astra2Connect Point amp Play Setup Manual page 5 Version 1 0 J anuary 2008 A ASTRA 2Connect sae Cautions A caution refers to an action or situation that could resul
14. it is important to read the following sections Safety precautions page 5 Material provided in the box page 7 Material you need to provide yourself page 9 Follow the entire procedure When installing the antenna it is important that you follow the entire procedure step by step When pointing the antenna you may need to repeat the steps from the section Rough pointing horizontal azimuth page 36 onwards to obtain optimal signal reception and transmission Related documentation When installing the satellite dish you will need to refer to the following documents The Antenna Pointing Information document which contains the geographical pointing data booklet included in the box Terminal User Manual available on the cd included in the box Copyright Copyright Newtec Cy NV 2008 Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 4 oioi A ASTRA 2Connect Safety precautions This section lists the safety precautions to follow when installing the antenna Safety precautions are grouped into warnings and cautions Local regulations Always install the Astra2Connect antenna in accordance with local regulations Warnings A warning refers to an action or situation that could result in injury long term health hazard or death if you do not follow the instructions Antenna RF Radiation Hazard The transmitting equipment is capable of generating RF levels above the maximum perm
15. mp Play Setup Manual page 7 Version 1 0 J anuary 2008 A ASTRA 2Connect Material provided in the box list Introduction Number on figure 1 2 3 4 ul O oOo N O 11 12 13 14 15 16 17 18 19 20 21 22 23 Item Masthead Brackets Pole clamps iLNB clamp iLNB Interactive Low Noise Block downconverter Screw 50 mm M6 Screw 20 mm M6 Screw 16 mm M6 Hex key Cap F connectors Parker Screw Feed arm Satellite dish Nut M8 Nut M6 Grounding nut Headphone Point amp Play Tool Pmodem Coax cable Power adapter Network ethernet cable CD and documentation Quantity 1 2 2 1 m PoP PP RP PP NN BP PP BR BP PP BE DN Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 8 inaetadion A ASTRA 2Connect Material you need to provide yourself A solid base for the antenna An antenna pole A Phillips head screwdriver PZ2 Open end spanners of 10 11 and 13mm Tie wraps A cutter A compass A spirit level A grounding cable This cable needs to meet the following specifications UL style 1007 1569 PVC insulated 300V 80 C C S A Type TR 64 18AWG Yellow Green attached to 4 3 mm insulation and 5 0 mm non insulation supported ring terminal Geographical pointing data available in the Antenna Pointing I nformation document Antenna pole requirements The antenna pole must be installed on a solid base and made
16. onfiguration and Changing your I P settings Before fine pointing the antenna you need to access the status page of the Pmodem 1 Make sure the Pmodem is turned on and properly connected to your computer with a network cable 2 On your computer start your internet browser for example Internet Explorer Mozilla Firefox Opera Safari The status page is located on the Pmodem itself You do not need an internet connection to access this page 3 Type 192 168 1 1 in the address bar of the browser and press Enter The status page opens 4 Depending on your situation Ifthe status page contains a list with more than one pointing carrier keep the preselected carrier If pointing fails during the procedure you will need to select the other pointing carrier in the list and restart the entire procedure Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to Skip Pointing start the pointing procedure skip the pointing procedure Do not start pointing without pointing documentation When asked by your service provider change the pointing carrier below Pointing Carrier 1 10 8912500 GHz 22 0000 MBaud Pointing Carrier 1 10 8912500 GHz 22 0000 MBaud Pointing Carrier 2 11 0000000 GHz 22 0000 MBaud_ Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 30 Setting up the antenna A ASTRA 2Connect Ifthe satellite has only one pointing
17. opriate bolts ON ays s BSE Astra2Connect Point amp Play Setup Manual page 17 Version 1 0 January 2008 A ASTRA 2Connect ice ERS 5 Attach the clamp around the iLNB using the appropriate nut and bolt Do not to attach the clamp too tightly as you will need to adjust it later on Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 18 Setting up the antenna A ASTRA 2Connect 6 Slide and click the iLNB clamp into the feed arm Astra2Connect Point amp Play Setup Manual page 19 Version 1 0 January 2008 A ASTRA 2Connect ice ERS The antenna is mounted The result should look like the figure below Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 20 Setting up the antenna A ASTRA 2Connect Step 4 Fixing the antenna cabling me the antenna cabling includes the following steps Connecting the F connectors on the coax cable page 22 Grounding the iLNB page 24 Adjusting iLNB polarisation page 25 Connecting the iLNB to the Pmodem page 27 Connecting the Pmodem to your computer page 28 Astra2Connect Point amp Play Setup Manual page 21 Version 1 0 January 2008 A ASTRA 2Connect cede nee Connecting the F connectors on the coax cable You will need a cutter and possibly pliers to connect the F connectors To connect an F connectors to a cable 1 For the outdoor end of the cable first slide the rubber boots over the coax cable
18. re above 3 Secure the lock bolts 1 and 2 4 Loosen the bracket nuts 4 You can now move the antenna horizontally Set the antenna to the average azimuth for your country as shown in the Antenna Pointing I nformation document Use a compass if required Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 36 Setting up the antenna A ASTRA 2Connect a n a a a aA 2 N 2 Z e 2 a gA we Azimuth 5 Slowly move the dish horizontally until you hear the highest possible continuous pitch tone Make sure to position the antenna in the middle of this tone range 6 As soon as you hear this continuous high pitch tone secure the bracket nuts 4 It is recommended not to secure the eccentric A as you may damage it by doing so Astra2Connect Point amp Play Setup Manual page 37 Version 1 0 January 2008 A AST RA 2 Connect Setting up the antenna Persistent low pitch If you keep hearing a low pitch tone this might indicate one of the following issues Check if you have a clear line of sight and no building tree or other obstruction is blocking the path between the antenna and the satellite Select a place with clear line of sight to set up the antenna The pointing carrier selected in the Pmodem status page is not correct If so on the Pmodem status page on your computer Click Pointing completed Click Restart Pointing Select the other pointing carrier in the list and rest
19. t in equipment damage or destruction if you do not follow the instructions I Pmodem Always use the in line power supply with the IPmodem Using a different power supply may cause equipment damage To ensure regulatory and safety compliance use only the provided power and interface cables or cables which conform to the specifications within this manual Do not open the unit Do not perform any servicing other than that contained in the installation Refer all servicing to qualified service professionals Avoid damaging the Pmodem with static by first touching the coaxial cable connector when it is attached to the earth grounded coaxial cable outlet Always first touch the coaxial cable connector on the Astra2Connect Pmodem when you are disconnecting or re connecting your Ethernet cable from the Astra2Connect Pmodem or your PC To prevent overheating do not block the ventilation holes on the sides and top of the unit Only wipe the Pmodem with a clean dry cloth To avoid equipment damage never use fluids or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Install an AC surge arrestor in the AC outlet to which the Pmodem is connected This will avoid damage to the equipment by local lightning strikes and other electrical surges Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 6 ieouilaion A ASTRA 2Connect Material provided in the box Astra2Connect Point a
20. tion document The antenna needs a clear view towards the satellite without any buildings trees that may hinder the signal To connect the antenna to the Pmodem you will use coax cable You can use the provided coax cable or a coax cable with the same specifications The coax cable connecting the antenna to the Pmodem must not exceed 30 meters The coax cable included in the box is 30 meters long About your Astra2Connect Terminal For more information on the Astra2Connect Terminal refer to the section Getting to know your Astra2Connect Terminal in the Manual for Astra2Connect terminal available on the cd included in the box Indoors I Pmodem and computer Put the Pmodem in a dry room Indoors you will need to connect the Pmodem To the antenna with the coax cable To your computer with a network cable You can use the network cable provided in the box or a cable of your choice for example if you need a longer cable to connect the Pmodem to your computer To a wall outlet with the power adapter provided in the box Power adapter specifications universal input range 100 240 Volt 50 60HZz These steps are described further in this document Version 1 0 January 2008 Astra2Connect Point amp Play Setup Manual page 12 Setting up the antenna A ASTRA 2Connect Step 2 Mounting the antenna pole When fixing the antenna pole on the base use a spirit level to make sure the antenna pole stands upr
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