Wireless Audio - 360 R5/R3/R1
Contents
1. 0900 7267864 0 10 Min www samsung com nl support BELGIUM 02 201 24 18 www samsung com be support Dutch www samsung com be_fr support French NORWAY 815 56480 www samsung com no support DENMARK 70 70 19 70 www samsung com dk support FINLAND 030 6227 515 www samsung com fi support SWEDEN 0771 726 7864 0771 SAMSUNG www samsung com se support 801 172 678 lub 48 22 607 93 33 POLAND koszt po czenia wed ug taryfy operatora awe samsung cori prsuppdr 0680SAMSUNG 0680 726 786 HUNGARY 0680PREMIUM Gan ks www samsung com hu support SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com sk support 0800 SAMSUNG 0800 7267864 AUSTRIA Only for Premium HA 0800 366661 www samsung com at support Only for Dealers 0810 112233 SWITZERLAND 0800 726 78 64 0800 SAMSUNG eee Pits www samsung com ch_fr support French CZECH 800 SAMSUNG 800 726786 www samsung com cz support CROATIA 072 726 786 www samsung com hr support BOSNIA 055 233 999 www samsung com support MONTENEGRO 020 405 888 www samsung com support 080 697 267 brezpla na tevilka 090 726 786 0 39 EUR min SUNENA klicni center je na voljo ponedeljka do petka Me SainsUng coun od 9 do 18 ure SERBIA 011 321 6899 www samsung com rs support BULGARIA 800 111 31 be3nnaTHa TenedoHHa MHNA www samsung com bg support ROMANIA A a www samsung com ro support CYPRUS 8009 4000 only from landline toll free GREECE ee 80111 726 7864 only from land www samsung com gr suppor2. WAM3500 ca TJ e WAM1500 o CAUTION v Do not place any items on top off or sit on the main unit in Speaker Top I Operation Terminology Touch Tap Touch and Hold Swipe mn hh OO he 2 pu png a pu lt WAM5500 WAM3500 gt lt WAM1500 gt WAM5500 Display WAM3500 Displays the current status Indicator WAM1500 Flashes glows or changes colour depending on the speaker s status MODE Button Toggle between the TV SoundConnect Bluetooth and Wi Fi modes Tap in the Touch Area to play music or to pause playback Tap to mute the sound if the TV SoundConnect function is enabled e Play Pause Tap the Touch Area to toggle between playback and pause e Mute If TV SoundConnect is enabled tap the Touch Area to mute or unmute the sound Touch Area e Previous Next Song Swipe LEFT TO RIGHT to play the next song Swipe RIGHT TO LEFT to play the previous song e Standby mode Touch and hold anywhere in the Touch Area for 5 seconds Touch the touch area to wake the speaker up e Power Off Touch and hold anywhere in the Touch Area for 10 seconds Touch the touch area to turn the speaker back on Volume Button To adjust the volume rapidly touch and hold or key Z NOTE v To reset the speaker touch and hold the Volume button at the same time for 5 seconds I OLED Display and LED Indicator Descriptions lt R3 R5 OLED indicators O Circle size increases or decreases then fades out Pow
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4. page 4 Unplug the product and plug it in again Disconnect the power plug and connect it again Sound is not produced The TV SoundConnect TV pairing failed e s the volume set to minimum e Does your TV support TV SoundConnect e s your TV firmware the latest version e Does an error occur when connecting 12 Connect the product correctly Adjust the volume TV SoundConnect is supported by some Samsung TVs released after 2012 Check your TV to see if it supports TV SoundConnect Confirm TV SoundConnect is set to On in your TV s menu Update your TV with the latest firmware Contact the Samsung Call Centre Touch and hold the MODE button for more than 5 seconds to reset TV SoundConnect and connect a new TV HUB doesn t work properly e s the HUB plugged in e Plug in the HUB e s the LAN cable connected to e Connect the LAN cable to the the wireless router and the HUB ETHERNET SWITCH on the back properly of the HUB and to your wireless e When the Hub is plugged in do router the HUB s front indicators show Reset the HUB Refer to the HUB s it s operating properly user manual for details If you experience troubles with connecting the HUB and product try relocating the product so that the product is closer to the wireless router or HUB Product doesn t work properly e s the product plugged in Plug in the product Unplug the product plug it back in and then reconnect it to the ro
5. that an ordinary conversation is between 50 to 60 db and road noise is approximately 80 db This product contains dangerous high voltage Do not attempt to disassemble repair or modify it yourself Contact a Samsung service centre when your product is in need of repair Do not place any container that contains liquid on the product e g a vase beverages cosmetics chemicals etc Do do not allow any metal objects e g coins hair clips etc or flammable material e g paper matches etc to enter the product through the air vents I O ports etc lf any harmful material or liquid enters the product turn off the product immediately unplug the power cord and then contact a Samsung service centre Do not drop the product In case of a mechanical breakdown disconnect the power cord and contact a Samsung service centre There is a risk of fire or electric shock Do not hold or pull the product by the power cord or the signal cable A damaged cable can cause the product to malfunction cause a fire and poses a risk of electric shock Do not use or keep flammable materials near the product If the product emits an abnormal sound or a burnt smell or smokes unplug the power cord immediately and contact a Samsung service centre If you smell gas ventilate the room immediately Do not touch the power plug of the product Do not turn the product off or on Do not strike or subject the product to a sudden shock Do no
6. 847267864 827267864 NIGERIA 0800 726 7864 Ghana 0800 10077 www samsung com africa_en support Africa 0302 200077 Cote D Ivoire 8000 0077 SENEGAL 800 00 0077 www samsung com africa fr support CAMEROON 7095 0077 KENYA 0800 545 545 UGANDA 0800 300 300 TANZANIA 0800 755 755 0685 889 900 RWANDA 9999 www samsung com support BURUNDI 200 DRC 499999 SUDAN 1969 SAMSUNG Correct Disposal of This Product Waste Electrical amp Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other
7. OVE THE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIHED SERVICE PERSONNEL The explanation point within the triangle is a warning sign alerting you to important instructions accompanying the product I Warning e To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture e Do not expose this apparatus to dripping or splashing Do not put objects filled with liquids such as vases on the apparatus e To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times I CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT e This apparatus shall always be connected to a AC outlet with a protective grounding connection e To disconnect the apparatus from the mains the plug must be pulled out from the mains socket therefore the mains plug shall be readily operable e Do not expose this apparatus to dripping or splashing Do not put an object filled with liquid such as a vase on the apparatus e To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times 16 I Wiring the Main Power Supply Plug UK Only IMPORTANT NOTICE The mains lead on this equipment is supplied with a moulded plug incorporating a
8. SAMSUNG WAM5500 WAM3500 WAM1 500 Wireless Audlo 360 fo o h User Manual imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Contents GETTING STARTED ACCESSOT ES eerren 3 Speaker TOP uunawa 3 Operation Terminology cccccecceeeenees 3 OLED Display and LED Indicator DESCMONONS aag maan 5 Speaker Bottom cccccccecesseeesseeees 6 Connecting the Power Cordl 7 Installing on a wall aaans 8 CONNECTING TO A WI FI NETWORK Connecting to Bluetooth Devices 9 Connecting TV to the speaker 11 Connecting to TV via bluetooth TV SOU CONNECT a ennmtacinncincntmbusotosets 11 APPENDIX TOUDIESNGOTING akan 12 Open Source Licence Notice 14 ICCC OS akin naaa Nanana akan 14 SDECINCAMONS AAP 14 Regulatory Compliance Statements 16 Warming aasam 16 CAUTION spreitinemoemeintvnniarestencesdassiiais 16 Wiring the Main Power Supply Plug UK AAH 17 Safety precautions 18 Power Supply Precautions 18 Installation Precautions aaa 18 Usage Precautions cccscssussseeeen 19 Cleaning Precautions asaan 20 Additional Information 20 About the Network Connection 20 Works with SmartThings TM mans 20 Goo 20 Getting Started i Accessories Confirm you have the supplied accessories shown below e WAM5500
9. WITH THE LETTER E OR BY THE EARTH SYMBOL OR COLOURED GREEN OR GREEN AND YELLOW I Important Safety Instructions Read these operating instructions carefully before using the unit Follow all the safety instructions listed below Keep these operating instructions handy for future reference 1 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth N Oa OG KR WD N Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including AV receivers that produce heat 17 10 11 12 13 14 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where it exits the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the appar
10. atus When a cart is used use caution gt when moving the cart apparatus combination to avoid injury from tip over A Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Safety precautions I Power Supply Precautions e Do not overload outlets or extension cords This may result in abnormal heat or fire Do not plug in or unplug the power cord with wet hands e Do not place the product near heating equipment To clean the power plug blades remove the plug from the wall outlet and wipe the blades with a dry cloth only e Do not bend the power cord or pull it forcefully Do not put heavy objects on the power cord Do not plug the power cord into a loose or damaged outlet Fully insert the power cord s plug into the the wall outlet so that the plug is firmly attached to the outlet If the connection is unstable there is a risk of fire I Installation Precautions e Do not install the product near equipment or objects that generate heat or produce fire candles mosquito coils heaters radiators etc Do not install in direct sunlight e When movin
11. cerned In case of difficulty details of our Authorised Service Centres are available from Samsung Electronics U K Ltd Samsung Customer Support Centre Selectapost 38 Sheffield S97 3FJ United Kingdom United Kingdom Tel 0330 SAMSUNG 7267864 www samsung com uk support EIRE Tel 0818 717100 www samsung com ie support E WARRANTY CONDITIONS 1 The warranty is only valid if when waranty service is required the warranty card is fully and properly completed and is presented with the original invoice or sales slip or confirmation and the serial number on the product has not been defaced 2 Samsung s obligations are limited to the repair or at its discretion replacement of the product or the defective part 3 Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service Centres No re imbursement will be made for repairs carried out by non Samsung Dealers and any such repair work and damage to the products caused by such repair work will not be covered by this warranty EIRE 4 This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and manufactured This warranty will not cover and no re imbursement will be made for such adaptation nor any damage which may result 5 T
12. e U S A 1 800 SAMSUNG 726 7864 www samsung com us support North America CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French MEXICO 01 800 SAMSUNG 726 7864 www samsung com mx support 0800 124 421 Demais cidades e regi es Brad 4004 0000 Capitais e grandes centros PAYAGAN SUNG COMPU SUP GN COSTA RICA 0 800 507 7267 www samsung com latin support Spanish 00 800 1 SAMSUNG 726 7864 www samsung com latin_en support English DOMINICAN Pa www samsung com latin support Spanish REPUBLIC ee idle www samsung com latin_en support English ECUADOR 1 800 10 7267 www samsung com latin support Spanish 1 800 SAMSUNG 72 6786 www samsung com latin_en support English 800 6225 www samsung com latin support Spanish ERANADYR 800 0726 7864 www samsung com latin_en support English 1 800 299 0013 www samsung com latin support Spanish a a 1 800 299 0033 www samsung com latin_en support English HONDURAS 800 2791 9267 www samsung com latin support Spanish 800 2791 9111 www samsung com latin_en support English 1 800 234 7267 JAMAICA 1 800 SAMSUNG 726 7864 www samsung com latin_en support English NICARAGUA 001 800 5077267 www samsung conv atin support Spanish Latin America www samsung com latin_en support English PANAMA 800 7267 www samsung com latin support Spanish 800 0101 www samsung com latin_en support English PUERTO RICO 1 800 682 3180 www samsung com latin support Span
13. e beware not to install the speaker being laid down or turned upside down Connecting to a Wi Fi network i Connecting to Bluetooth Devices You can connect the product to a Bluetooth device to enjoy the music stored in your Bluetooth device 1 Touch the MODE button on top of the speaker one or more times until you hear Bluetooth is ready TV a 2 Turn on the Bluetooth function of your smart device and then select Search 3 Select the Samsung R5 Samsung R3 or Samsung R1 The Bluetooth connection between the smart device and the product is made 4 Without connection with Samsung Multiroom app you might see Samsung Wireless Audio on the Bluetooth device list Select it Z NOTES v A Bluetooth device may cause noise or malfunction depending on usage when A part of your body is in contact with the receiving transmitting system of the Bluetooth device or the product It is subject to electrical variation from obstructions caused by a wall corner or by office partitioning It is exposed to electrical interference from same frequency band devices including medical equipment microwave ovens and wireless LANs v Pair the product with the Bluetooth device while they are close together v Bluetooth connection mode the Bluetooth connection will be lost if the distance between the product and the Bluetooth device exceeds 32 feet 10 m Even within range the sound quality may be degraded by obstacles such as wa
14. er on Wake up Power off pp Play icon Play li Pause icon Pause 00 Volume up or down gi a Group Surround mode OO Un Group Release Surround mode x Bluetooth icon blinking Bluetooth Pairing TV icon blinking TV SoundConnect Pairing Q Wireless router disconnected lt R1 LED indicator gt Power On Volume max min 0 i k 2 White 1 Touch control 2 Wake up Pasning 3 Any connecting or group action 4 StandBy Mode fade in out repeatedly then after a few hours auto off Red Flashing 6 seconds Wireless router disconnected Off All off Power Off i Speaker Bottom 1 2 3 4 lt WAM5500 gt lt WAM3500 gt lt WAM1500 gt e Press this button to pair your speaker with a HUB Not Included or add another speaker SPK ADD Wi Fi SETUP e Press and hold this button for more than 5 seconds when connecting the speaker to your network using the Wi Fi Setup method Requires a smart device and the Samsung Multiroom app SERVICE For service only pow en 4 Connection for the product s power cord DC 19V WAM1500 Notch for Power Cable i Connecting the Power Cord lt WAM5500 WAM3500 Only gt 1 Connect the power cord of your speaker as shown It will connect at an angle 2 Push the power cord into the notch at the edge of the speaker bottom This lets the speaker rest flat when you stand it up lt WAM1500 Only gt 1 Connect the adaptor s inpu
15. etwork ports are set to on R1 WANFT500 Touch and hold a touch area for 10 seconds to deactivate Wi Fi and Bluetooth and turn the power off Network speeds equal to or below 10Mbps are not supported Design and specifications are subject to change without prior notice For the power supply and power consumption refer to the label attached to the product See product bottom for important safety information 14 Weight and dimensions are approximate This user manual is based on the product using the Android or iOS operating system App screen is based on Android operating system and it may change after you upgrade the software version For further details on using the product visit www samsung com e An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read this user manual e The amount of such administration charge will be advised to you before any work or home visit is carried out 15 Regulatory Compliance Statements CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lighting flash and arrowhead within the triangle is a warning sign alerting you to dangerous voltage inside the product CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REM
16. fuse The value of the fuse is indicated on the pin face of the plug and if it requires replacing a fuse approved to BS1362 of the same rating must be used Never use the plug with the fuse cover removed If the cover is detachable and a replacement is required it must be of the same colour as the fuse fitted in the plug Replacement covers are available from your dealer If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point you should obtain a suitable safety approved extension lead or consult your dealer for assistance However if there is no alternative to cutting off the plug remove the fuse and then safely dispose of the plug Do not connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord Never attempt to insert bare wires directly into a mains socket A plug and fuse must be used at all times IMPORTANT NOTICE The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug proceed as follows The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED WARNING DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED
17. g the product turn off the power and disconnect all cords include the power cord from the unit Adamaged cord may cause a fire and poses a risk of electric shock Installing the product in environments with high heat or humidity dust or extreme cold can lead to quality problems or cause the product to malfunction Before you install the product in an environment that is outside the norm please contact a Samsung service centre for additional information 18 When placing the product on a shelf cabinet or desk make sure the top panel faces upwards Do not place the product on an unstable surface e g a shaky shelf a tilted desk etc Dropping the product can cause it to malfunction and poses a risk of injury Severe vibration or impact can also cause the product to malfunction and lead to a fire hazard Install your product with enough space around it for ventilation Leave at least 4 inches 10cm at the rear of the product and more than 2 inches 5cm on each side of the product Keep the plastic packing materials out of reach of your children Children playing with the plastic packing materials run the risk of suffication I Usage Precautions Using for an extended time at high volume may cause serious damage to your hearing f you are exposed to sound louder than 85db for an extended time you may adversely affect your hearing The louder the sound is the more seriously damaged your hearing may become Note
18. his warranty covers none of the following a Periodic check ups maintenance and repair or replacement of parts due to normal wear and tear b Cost relating to transport removal or installation of the product c Misuse including the faiure to use this product for its normal purposes or incorrect installation d Damage caused by Lightning Water Fire Acts of God War Public Disturbances incorrect mains voltage improper ventilation or any other cause beyond the control of Samsung 6 This warranty is valid for any person who legally acquired possession of the product during the warranty period 7 The consumers statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this warranty Unless there is national legislation to the contrary the rights under this warranty are the consumers sole rights and Samsung its subsidiaries and distributors shall not be liable for indirect or consequential loss or any damage to records compact discs videos or audio taper or any other related equipment or material SAMSUNG ELECTRONICS U K LTD Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care centre Country Contact Centre Web Sit
19. ish www samsung com latin_en support English TRINIDAD amp AKA www samsung com latin support Spanish TOBAGO GO NOUNS AET www samsung com latin_en support English VENEZUELA 0 800 SAMSUNG 726 7864 www samsung com ve support Bogota 600 12 72 COLOMBIA Gratis desde cualquier parte del pais 01 8000 112 www samsung com co support 112 CHILE 800 SAMSUNG 726 7864 www samsung com cl support BOLIVIA 800 10 7260 www samsung com cl support PERU 0800 777 08 www samsung com pe support ARGENTINE 0800 555 SAMSUNG 0800 555 7267 www samsung com ar support URUGUAY 000 405 437 33 www samsung com latin support Spanish www samsung com latin_en support English PARAGUAY 009 800 542 0001 www samsung com latin support Spanish www samsung com latin en support English UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support 0180 6 SAMSUNG bzw 0180 6 7267864 E GERMANY 0 20 Anruf aus dem dt Festnetz aus dem Mobil a SAT U com TersUpp al urope funk max 0 60 Anruf FRANCE 01 48 63 00 00 www samsung com fr support ITALIA 800 SAMSUNG 800 7267864 www samsung com it support SPAIN 0034902172678 www samsung com es support PORTUGAL 808 20 7267 www samsung com pt support Country Contact Centre Web Site LUXEMBURG 261 03 710 www samsung com support NETHERLANDS 0900 SAMSUNG
20. itions such as wireless router performance distance obstruction interference with other wireless devices etc WEP encryption does not work with WPS PBC WPS PIN I Works with SmartThings e This product is compatible with SmartThings e SmartThings service varies from country to country e For more information visit http www smartthings com i Copyright 2015 Samsung Electronics Co Ltd All rights reserved No part or whole of this user s manual may be reproduced or copied without the prior written permission of Samsung Electronics Co Ltd e Hereby Samsung Electronics declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive C 1999 5 EC The original Declaration of Conformity may be found at http Awww samsung com go to Support gt Search Product Support and enter the model name This equipment may be operated in all EU countries This equipment may only be used indoors 20 Iw KA UNITED KINGDOM VAIN This Samsung product is warranted for the period of twelve 12 months from the original date of purchase against defective materials and workmanship In the event that warranty service is required you should return the product to the retailer from whom it was purchased However Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country con
21. lls or doors v This product may cause electric interference during its operation v The product supports SBC data 44 1kHz 48kH7 v In Bluetooth mode the Play Pause Next Prev functions are available in Bluetooth devices supporting AVRCP v Connect only to a Bluetooth device that supports the A2DP AV function v You cannot connect to a Bluetooth device that supports only the HF Hands Free function v Only one Bluetooth device can be paired at a time v If you unplug the product the Bluetooth connection is terminated To re establish the connection plug the product into an outlet and then set the Bluetooth connection again 10 i Connecting TV to the speaker I Connecting to TV via bluetooth TV SoundConnect TV SoundConnect function allows you to conveniently connect Samsung TV to external speaker s wirelessly and enjoy the TV sound 1 Turn on the speaker and then touch the MODE button on its top panel 2 Touch and hold the MODE button for more than 5 seconds to reset TV SoundConnect 3 A pop up appears on the TV asking you to approve the connection Approve to continue Z NOTES v Optimal pairing distance is 6 5 feet 2 m or less v If you unplug the WAM speaker the TV SoundConnect connection is terminated To re establish the connection plug the speaker into an outlet and then touch the MODE button one or more times until you hear TV SoundConnect is ready Then skip number 2 and 3 step Speaker will out
22. put TV sound automatically v When the speaker is in Standby mode the TV SoundConnect connection is not terminated To connect new TV follow above 1 2 3 steps v Operational range of TV SoundConnect Recommended pairing range up to 6 5 feet 2 m Recommended operating range up to 32 feet 10 m The connection may be lost or sound may stutter if the distance between the TV and the product exceeds 32 feet 10 m v The SoundConnect feature is available on some Samsung TVs released since 2012 Check whether your TV supports the SoundShare or SoundConnect function For further details refer to the TV s user s manual v Instability in the network environment may cause connection to be lost or sound to stutter k o o Appendix iz Troubleshooting Before requesting service please check the following The unit will not turn on Hub and product is not paired A function does not work when the button is pressed Is the power cord plugged into the e Connect the power cord to the e outlet e When the Hub is plugged in do the HUB s front indicators show it s operating properly e s the LAN cable connected to the wireless router and the HUB properly e s there static electricity in the air outlet Reset the HUB Refer to the HUB s user manual for details Unplug the HUB and plug it in again Check whether the pairing indicator on the front of the HUB is blinking or not Reset the product see
23. sung com th support MYANMAR 95 01 2399 888 www samsung com support S EA 1800 88 9999 awa 603 77137477 Overseas contact ee INDONESIA a www samsung com id support 1 800 10 7267864 PLDT PHILIPPINES 02 4222111 Other NG aa www samsung com ph support TAIWAN 0800 329999 www samsung com tw support JAPAN 0120 363 905 www samsung com jp support INDIA eee www samsung com in support 1800 266 8282 Toll Free AAR BANGLADESH 09612300300 www samsung com in support SRI LANKA 94117540540 www samsung com support EGYPT oo www samsung com eg support ALGERIA 021 36 11 00 www samsung com n africa support IRAN 021 8255 CE www samsung com iran support SAUDI ARABIA 8002474357 WAVE SAMSUNG COM SAUP www samsung com sa_en support English PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n africa support MENA U A E 800 SAMSUNG 800 726 7864 own PUN SAMSUNG ROU 726 1508 www samsung com ae support English KUWAI aus CAT Ss 2209 www samsung com ae ar support Arabic BAHRAIN 8000 GSAM 8000 4726 T QATAR 800 CALL 800 2255 TURKEY 444 77 11 www samsung com tr support JORDAN Naa www samsung com Levant support English SYRIA 18252273 www samsung com Levant support English MOROCCO 080 100 22 55 www samsung com n africa support SOUTHAFRICA 0860 SAMSUNG 726 7864 BOTSWANA 8007260000 NAMIBIA 08 197 267 864 ZAMBIA 0211 350370 www samsung com support MAURITIUS 23052574020 REUNION 262508869 MOZAMBIQUE
24. t ine LITHUANIA 8 800 77777 www samsung com lt support LATVIA 8000 7267 www samsung com lv support ESTONIA 800 7267 www samsung com ee support RUSSIA 8 800 555 55 55 VIP care 8 800 555 55 88 www samsung com ru support BELARUS 810 800 500 55 500 www samsung com support GEORGIA 0 800 555 555 www samsung com support ARMENIA 0 800 05 555 www samsung com support AZERBAIJAN 0 88 555 55 55 www samsung com support KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com support CIS UZBEKISTAN 8 10 800 500 55 500 GSM 7799 www samsung com support KYRGYZSTAN 00 800 500 55 500 www samsung com kz ru support TAJIKISTAN 8 10 800 500 55 500 www samsung com support MONGOLIA 7 495 363 17 00 www samsung com support UKRAINE 0 800 502 000 www samsung com ua support Ukrainian www samsung com ua ru support Russian MOLDOVA 0 800 614 40 www samsung com support CHINA 400 810 5858 www samsung com cn support China HONGKONG 852 3698 4698 ana Seme UG COMMIS IO OTEOnNes www samsung com hk_en support English MACAU 0800 333 www samsung com support Country Contact Centre Web Site SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg support AUSTRALIA 1300 362 603 www samsung com au support NEW ZEALAND 0800 726 786 www samsung com nz support VIETNAM 1800 588 889 www samsung com vn support THAILAND sapere www sam
25. t pierce the product with a sharp object This product can be moved and placed indoors This product is not waterproof or dustproof Be careful when moving the product to avoid dropping it and possibly damaging it 19 I Cleaning Precautions e Never use alcohol solvents waxes benzene thinners air freshener or lubricants to clean the product or spray insecticide on the product Using any of these materials can discolor the exterior coating or cause it to split or peel off or remove the labelling on the product e To clean the product unplug the power cord and then wipe the product with a clean dry soft cloth Microfiber cotton Avoid leaving dust on the product Dust can scratch its the surface Additional Information I About the Network Connection Depending on the wireless router used some network operations may perform differently For detailed information on networking with a wireless router or modem refer to the router s or modem s documentation Select one wireless channel that is not used currently If the selected channel is used by another communication device nearby radio interference may result in communication failure In compliance with the newest Wi Fi certification specifications the HUB does not support WEP TKIP or TKIP AES WPA2 Mixed security encryption in networks running in the 802 11n mode By its nature wireless LAN may experience radio interference depending on the environmental cond
26. t power cord to the adaptor 2 Connect the adaptor s output power cord with the round plug to the DC 19V jack on the speaker 3 Push the power cord into the notch at the edge of the speaker bottom This lets the speaker rest flat when you stand it up Z NOTE v Make sure to rest the AC DC Adapter flat on a table or the floor If you place the AC DC Adapter so that it is hanging with the AC cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction iz Installing on a wall You can purchase a wall mount separately to install the speaker on a wall if you want m Considerations for purchasing Endurable load WAM5500 Above 10 8 Kg WAM3500 Above 8 0 Kg WAM1500 Above 5 6 Kg Hole size 1 4 20 threaded insert KA NOTE v Since Wall mount installation is optional you must purchase the corresponding accessories separately v Please have a qualified installer install the Wall Mount Bracket v Ask a professional installation company to mount your product on the wall v Check the strength of the wall before you install the Wall Mount Bracket If the strength is insufficient make sure to reinforce the wall before installing the Wall Mount Bracket and the speaker on the wall v For more information please refer to the Wall Mount s manual v Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately v Pleas
27. uter e Reset the product see page 4 e f used with a HUB Make sure the smart device and the HUB are connected to the same Wi Fi network Make sure the HUB s indicator LED s show that it is working correctly If the problem persists reset the HUB Refer to the HUB s user manual for details Unplug then plug in the HUB Then unplug and plug in the product If you experience troubles with connecting the HUB and product try relocating the product so that the product is closer to the wireless router or HUB KA NOTE v f the problem persists consult the service centre for troubleshooting 13 ii Open Source Licence Notice e For further information on Open Sources used in this product please visit the website http opensource samsung com Licences e The Spotify Software is subject to third party licences found here Spotify www spotify com connect third party licences e For more information about Spotify Connect please visit www spotify com connect in Specifications General Network R5 WAM5500 3 R3 WAM3500 2 0 Kg R1 WAM1500 1 4 Kg R5 WAM5500 0166 0 X 313 0 H mm Dimensions R3 WAM3500 0144 0 X 273 0 H mm R1 WAM1500 0123 0 X 234 0 H mm Operating Temperature Range 5 C to 35 C Operating Humidity Range 10 to 75 Yo WEP OPEN SHARED Security WPA PSK TKIP AES WPA2 PSK TKIP AES Overall Standby Power R5 WAM5500 ensuite 00 When all n
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