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X ID 8300 Retransfer Printer Instruction Manual

1. digital identification solutions EDISeECUre XID 8300 Retransfer Printer Instruction Manual e Thank for purchasing this product e Please read this manual carefully before use to ensure correct operation It is particularly important to read the Safety Precautions for safe operation After reading retain this manual carefully for future reference e The product number is important for quality control Upon purchase check the back of the unit to make sure that the product number is correctly displayed Notes about this manual 1 This manual may not be reprinted in any way without permission 2 The contents of this manual as well as the specifications and design of this product AN may change without notice 3 The illustrations used in this manual may differ slightly from the actual product Before Use About this Manual e Contents of this manual A page 3 e How to read this manual A page 3 Precautions e Safety precautions A page 3 e Precautions during use A page 4 Disclaimer e Disclaimer A page 6 Name and functions of parts e Internal mechanism diagram A page 6 e Front A page 7 e Rear A page 7 e Right A page 7 e Left A page 7 e When printer door is open A page 7 e Ink ribbon cassette A page 8 e Retransfer film cassette A page 8 Specifications e Main specifications A page 9 e Outline dimensional drawing A page 9 A
2. 13 14 15 16 17 18 19 20 21 22 23 24 58 Error Code 0x0102D000 0x0102D100 0x0102D300 0x0102D400 0x0102D500 0x0102DA00 0x0102DB00 0x0102DC00 0x0102DD00 0x0102DE00 0x0102FD00 0x0102FE00 0x0102RRRR 0x01039000 0x01039100 0x01039200 0x01039300 0x01039400 0x01039500 0x0103A100 0x0103A800 0x0103AD00 0x0103AE00 0x0103B000 0x0103B100 0Ox0103RRRR Description Cards have run out The card hopper is detached The printer door is open The cleaning unit is detached The printer is busy Preheating is in progress Printer is initializing Offline testing is in progress Cleaning is in progress Operation panel is currently in use The printer is in the transport mode The firmware cannot be downloaded The printer is in the Power Saving mode Password authentication is not complete The printer is not ready Failure occurred during card loading Card jam near the card turn over unit Card jam near the magnetic encoder Card jam near the card feed roller Card jam near the card outlet Card jam near the retransfer heating roller Retransfer film is broken Retransfer film is not detected A writing error has occurred during magnetic encoder self diagnosis An error has occurred during magnetic encoding data writing An error has occurred during magnetic encoding data reading An incorrect ink ribbon is installed Ink ribbon
3. Scrolls to the next displayed character on the right mnp Operation Panel Display USB connection e P address established Printer information can be viewed through the network However printing is performed through USB connection Ss e IP address not established Network connection e P address established aa gt e IP address not established Security status e Locked i x e Unlocked Operation panel operation display Starting up Boot Up Operation Initializing Initializing Preheating Preheating XMM KM oe Ready Ready XXXXX Printing Printing MMMM Moke oe ok Loading Loading XX XK Mae ae w Encoding Encoding MMM Me oe oe Adjusting heat roller to the preset temperature H eating XRXKX A k K Retransferring Retransfer KMXXXX A E E Cleaning Cleaning Heater OFF Sleeping 11 Operation Setting Mode e Settings can be viewed on the printer s operation panel e Settings can be changed on the status monitor of the computer Setting using the operation panel CA page 16 Cleaning e For setting during cleaning of the card feed roller or magnetic head Setting values e Rollers Select this value when cleaning the card feed roller e MG Select this value when cleaning the magnetic head Counter Reset e Resets the free counter and error counter Test Print e Prints the printer s built in test pat
4. e Is the printer door open Close the printer door properly and reset the printer Initialization A page 16 e Is the printer connected to a computer Connect the printer to a computer correctly using a USB LAN ca ble e Is the length of the USB cable too long A USB cable with a length of not more than 2 m is recommended e Are cards set into the printer Set the cards correctly Loading cards A page 25 e Is an ink ribbon retransfer film installed Install an ink ribbon retransfer film correctly Installing the ink ribbon CA page 26 Attaching the retransfer film A page 29 e Is the driver for this printer selected Select the driver for this printer Before sending printer for repair Enter the symptoms into the troubleshooting sheet Printing the troubleshooting sheet e Clicking the Print icon displays a PDF file e Print out the PDF file and enter accordingly Installation and Connection e Printer Installation A page 51 e Power Cord Connection A page 52 e Card Stacker Supplied A page 52 Printing Media e Installing the ink ribbon A page 52 e Attaching the retransfer film A page 53 e Setting Cards A page 54 Printer and Computer Connection e Connecting with a USB Cable A page 56 e Connecting with a LAN Cable A page 56 e Connecting Multiple Printers A page 57 Printer Setting e Operation Panel A page 10 e Setting using the operation panel A page 16 Troublesh
5. Tab Card stacker Memo e The card stacker is able to store up to about 100 cards with a thickness of 0 76 mm or about 300 cards with a thickness of 0 25 mm 52 Printing Media Installing the ink ribbon Note e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors e Do not touch the inked surface the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon e When handling the cassette hold it with both hands Accidentally drop ping the cassette may damage it or result in injuries e Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it 1 Open the printer door 2 Press and hold down the cassette button and pull out the ink ribbon cassette on the right to remove the ink ribbon 3 Install a new ink ribbon e Install while referring to the indication on the label of the cassette N Ld gt D With the inked surface facing outward align the yellow side of the unused ribbon with the arrow on the cassette and unwind it along the three shafts 2 Insert the ink ribbon firmly into the bobbin holders with the ribbon set to the far end of the guides e A take up side black e B unused side yellow Setup e Do not touch the ret
6. support sg digital identification com Digital Identification Solutions Branch Unit E 20 Dubai Airport Free Zone P O Box 5 46 68 Dubai United Arab Emirates Phone 971 4 299 4146 Fax 971 4 299 4147 Email support uae digital identification com Digital Identification Solutions Beijing Co Ltd Lonsdale Center C207 No 5 Wanhong Road Chaoyang District Beijing 1 00015 P R China Phone 86 10 6437 4376 Fax 86 10 6433 1278 Email support cn digital identification com Digital Identification Solutions S de R L de C V Parque Industrial Benito Juarez Acceso II No 5 Bodega No 1 Quer taro Qro C P 76130 Mexico Phone 52 442 2171 768 0 Fax 52 442 2171 768 10 Email support mx digital identification com Digital Identification Solutions LLC 111 Kiowa Lane Piedmont SC 29673 United States of America Phone 1 864 272 1199 Fax 1770 234 5798 Email support us digital identification com vps ID Systems GmbH Carl Zeiss Strasse 2 76275 Ettlingen Germany Phone 49 7243 5488 0 Fax 49 7243 5488 11 Email info vps de www digital identification com Copyright 2009 Digital Identification Solutions Group All rights reserved Information in this document is subject to change without prior notice IDExpert and EDIsecure are registered trademarks of Digital Identification Solutions AG All other trademarks tradenames service names are trademarks or registered trademark
7. turn on the func tion again from the computer e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors e Do not touch the inked surface the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon e When handling the cassette hold it with both hands Accidentally drop 6 Press Reset IOB to reset the printer ping the cassette may damage it or result in injuries e When installing a used ink ribbon align the yellow side of the unused ribbon with the arrow indicated on the label of the cassette If the posi tion of the yellow side is not properly aligned the print may turn out light 27 Replacement e Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e During replacement clean the four bobbin holders on the printer Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film causing printing errors 1 Open the printer door 5 Insert the cassette all the way in along the guide rail until a click sound is heard Close the printer door 2 Press and hold down the cassette button and pull out the ink ribbon cassette on the right to remove the ink ribbon 3 Cut away the broken por
8. Install the ink ribbon correctly A page 52 Check the card specifications Printer Error Code 0x01040000 0x02000000 No 25 26 21 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 Error Code 0x01044400 0x0104AB00 0x0104AC00 0x0104C100 0x0104C200 0x0104C300 0x0104D800 0x0104F000 0x0104F 100 0x0104F200 0x0104F300 0x0104F400 0x0104F500 0x0104F600 0x0104F800 0x0104RRRR 0x01051A00 0x01052000 0x01052100 0x01052200 0x01052300 0x01052400 0x01052600 0x01052700 0x01052A00 0x01052B00 0x01052C00 0x01052D00 0x01052E00 0x0105RRRR 0x010BRRRR 0x0142A200 0x0142B200 Description A hardware error has occurred An error has occurred in the mechanical component of the magnetic encoder A hardware error has occurred in the magnetic encoder A heating roller operation error has occurred The temperature of the bend remedy heating roller or retransfer heating roller is too high An internal 24v instantaneous interruption is detected A hardware error has occurred during initialization The temperature of the retransfer heating roller is too high The retransfer heating roller is faulty The thermistor of the retransfer heating roller is faulty The temperature of the bend remedy heating roller is too high The bend remedy unit is faulty The thermistor of the bend remedy heating roller
9. USB cable in correctly and firmly e Do not connect the cable to the USB connectors on the monitor or key board of the host computer The printer may not be correctly recog nized e When using a USB hub make use of one that is directly connected to the host computer 1 Turn off the power of the printer and host computer slowly 2 Plug the USB cable into the USB cable connection terminal at the rear of the printer and pass the A page 7 USB cable through the cable clamp card thickness by turning the card separator in the clockwise direction by one scale at a time If two cards are discharged at a time during printing adjust the card thickness by turning the card separator in the anti clockwise direction by one scale at a time If cards of different thickness are used frequently purchase of an additional card hopper according to the card thickness is recommended For details on the purchase of card hoppers please consult our authorized dealers Note e As illustrated in the diagram do not pull the USB cable excessively to ward the cable clamp Doing so may subject the USB connector of the printer to stress thus resulting in connection problems Attach the card hopper cover 56 nese kh 7 Lo 4 i 4 ir i ir Pr a e i oats L 3 Plug the other end of the USB cable into the USB cable connection terminal of the host computer Connecting with a LAN Cable Note e Plug the LA
10. Wif you ignore the warning with this mark and handle e Designs specifications or other details described in this manual may the unit in a wrong way death or serious injuries may be modified for improvement without prior notice How to read this manual CAUTION W you ignore the caution with this mark and handle the unit in a wrong way injuries or damages to properties may occur e Information in this frame is for reference purposes such as information Warni on functions and usage restrictions arnings Wif the abnormal phenomena as listed below are seen immediately stop operating the unit Continuing operation may cause a fire or electric shock e Precautions are described in this frame Smoke or odd smell comes out from the machine Water or metal went into the machine operation The unit fell to the floor or the cabinet was broken The power cable is damaged exposed lead broken cable etc e Click this frame to display the details page If you see these phenomena turn off the power pull out _ the power plug and contact your dealer as soon as possible Do not try to repair it by yourself It is dangerous Do not remove the screws or disassemble or alter the machine a High voltage components are contained in the unit Touching these areas may result in an electric shock Ask your dealer if you want your printer inspected or repaired Do not remove the external covers of the machine You may get an electric sho
11. data writing 13 0x10000401 User program is not found Please consult our authorized dealers 14 0x10000403 An error is returned for the user program 15 0x10000501 Magnetic encoding program is not found 16 0x10000503 An error has occurred during magnetic encoding Check the card specifications data writing 17 0x10000504 An error has occurred during magnetic encoding data reading 18 0x10000505 A magnetic encoding command error has Please consult our authorized dealers occurred 19 0x10000601 End notification program is not found 20 0x10000603 An error is returned for the end notification program 21 0x10001001 Ink ribbon cannot be recognized Ensure that the printer driver s ink setting matches the installed ink l S ribbon Printer Driver Manual page 26 22 0x10001002 Ink ribbon specification is incorrect 23 0x10001003 IC encoder is not installed 24 0x10001004 Magnetic encoder is not installed 25 0x10002000 Printer is not found Check the printer connection 26 0x1000200R The printer is not ready 60 Digital Identification Solutions AG Teckstrasse 52 73734 Esslingen Germany Phone 49 711 341 689 0 Fax 49 711 341 689 550 Email support digital identification com Digital Identification Solutions Pte Ltd 03 01 Hiangkie Industrial Building IV 27 Woodlands Industrial Park E1 Singapore 757718 Phone 65 6352 8364 Fax 65 6352 8365 Email
12. encoder e You can select the coercivity when writing data to the magnetic stripe card Set using the host computer 7 Card turnover unit e Inverts the card Cleaning roller e Removes any dust or dirt attached to the card The cleaning roller needs to be cleaned daily Card hopper e For loading cards Retransfer film take up side e For attaching the take up side of the retransfer film Retransfer film supply side e For attaching the unused side of the retransfer film 2 Ink ribbon take up side e For attaching the take up side of the ink ribbon 43 Thermal head e The thermal head is a consumable part For details on its replace ment please consult our authorized dealers Ink ribbon supply side e For attaching the unused side of the ink ribbon NG card outlet e Discharges NG cards such as during card jams Front ils Operation buttons e For selecting and confirming information on the operation panel Operation panel e Displays menus and error messages 3 Sliding knob e Opens Closes the printer door e Slide it upward and pull toward you to open the printer door Card hopper e For loading cards Printer door Power switch e Turns the power On Off Rear USB cable connection terminal e For connecting a USB 2 0 interface cable LAN cable connection terminal e For connecting an Ethernet inter
13. for connection If you use an unspecified power cable for connection or extension heat may accumulate in the cable causing a fire Precautions during use e Please read through all the following items before using the printer Handling instructions e Pay careful attention of the following when handling a printing media retransfer film or ink ribbon or card e Using a deformed or scratched card may cause card feed er rors e Touching the printing surface of the printing media or card di rectly with your hand may cause the print to turn out uneven e Foreign particles attached to the printed areas may result in printing voids Attach the printing media in a clean environ ment e Use of electrically charged printing media or cards may cause printing errors Do not allow static to occur such as due to cards rubbing against each other e When replacing or replenishing a printing media or card that is stored under a low temperature use after leaving the media or card at the operating ambient temperature of the printer for at least one hour Otherwise condensation may occur causing printing errors or malfunction of the printer Storage Storage instructions e The storage conditions of the printing media retransfer film or ink ribbon and card have a significant effect on the printing quality Store the printing media or card in one of the following locations Storage environment e Temperature 5 7C to 257C
14. is broken Ink ribbon is not detected A media error has occurred Actions Reference Page No Replenish the cards A page 25 Install the card hopper A page 56 Close the door and press I N EBS to reset the printer A page 16 Install the cleaning unit A page 32 Wait until preheating is complete Wait until initialization is complete Wait until the offline test is complete Wait until cleaning is complete Cancel the transport mode A page 24 Set the printer to the download mode A page 17 Resetting the printer temporarily cancels the Power Saving mode A page 16 The printer resets automatically when the printer driver is used to start printing Remove the card according to the procedure for the Error Code Jam Hopper 90 A page 43 Remove the card according to the procedure for the Error Code Jam TurnOver 91 A page 44 Remove the card according to the procedure for the Error Code Jam MG 92 A page 46 Remove the card according to the procedure for the Error Code Jam Transfer 93 A page 47 Remove the card according to the procedure for the Error Code Jam Discharge 94 A page 47 Remove the card according to the procedure for the Error Code Jam Retran 95 A page 48 Repair the retransfer film A page 30 Install the retransfer film correctly A page 53 Check the card specifications Install a correct ink ribbon Repair the ink ribbon A page 27
15. is faulty The operating ambient temperature of the printer is too low The temperature of the thermal head is too high A hardware error has occurred Printer command is incorrect A security key has already been set A new security key cannot be specified Entry does not match the preset security key Security key has not been specified The security lock function is not enabled Printer command is incorrect Ink ribbon specification is incorrect Printer command is incorrect Magnetic encoding data is incorrect IC encoder is not installed Magnetic encoder is not installed Optional devices are not installed A command error has occurred Retransfer film has run out Ink ribbon has run out Setup Actions Reference Page No Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers Check the temperature If the same problem recurs within the range of operating ambient temperature turn off the power and consult our authorized dealers Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers Please consult our authorized dealers Please consult our authorized dealers Ensure that the printer driver s ink setting matches the installed ink ribbon Printer Driver Manual page 26 Please consult our authorized dealers Check the card specifications Please consult our authorized d
16. power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous Do not put a container with liquid in it or small metal ornaments and the like on the machine The liquid or metal entering into the machine acts as a conductor causing a fire or electric shock If liquid or metal went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous Do not place the machine on a rickety table or slanting places The machine may fall out of the table or fall over which may damage the machine or injure you If the machine is damaged by falling or turnover immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous WDo not wet the machine with water Using the machine at a place where water splashes on the machine or wetting the machine with water applying throwing or spilling water over the machine may cause a fire or electric shock If water entered into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous WDo not touch the machine with wet hands Touching the machine with wet hands may cause an electric shock WDo not use the printer when cards are jammed inside Cards may not be discharg
17. setting and returns you to the previous screen 9 Press Exit e Pressing Exit each time returns you to the previous screen Operation 19 Operation e A Cleaning message appears Resetting the counter e Resets the free counter and error counter Ready Total ke 1 Press Menu Reset e A Cleaning message appears AN 2 Press Next to display Test Print gt Cleaning gt 2 Press Next to setto Counter Reset gt Cleaning 220D 3 Press Change e A Test Pattern message appears 4 Press A and select a test type gt Test Print Test Pattern am EJ EZ 3 Press B Counter Reset OK Cc ooo 5 Press B e Test print starts e Resets the free counter and error counter Contrast setting Checking reset e This is used for setting the contrast of the operation panel display e Select Free Cnt or Erorr Cnt under Counter setting Setting values Test print 3 2 1 0 1 2 3 e Prints the printer s built in test pattern or the different setting values e Selecting a larger value increases the contrast e When system troubles occur printing can be performed using settings 1 Press Menu on the printer or computer by operating only the printer e A Cleaning message appears Test types e Test Pattern Prints color patterns on a single side of a card dazd e Printer Setting Prints according to the values preset in the setting mode e Network g
18. the film e Stand the cassette on a flat surface as illustrated in the diagram Avoid set to the far end of the guides doing so on a floor as dust attached to the retransfer film may cause e A take up side black printing errors e B unused side green 53 Setup 4 Remove any slack in the film Hold the retransfer film cassette Turn the knob in the direction indicated by the arrow 5 Insert the cassette all the way in along the guide rail until a click sound is heard Close the printer door Memo e f the retransfer film cassette does not fit into the printer turn on the power of the printer with the printer door closed to cancel the transport mode Transport mode setting A page 24 6 Press Reset ID B to reset the printer 54 Door Open D1 Total TE C e gt lnitialize OK ae CES Memo e When attaching a new retransfer film it is recommended that you for ward the film by one or two images before printing Initializing printer when attaching the cassette A page 16 Setting Cards Note e Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards e When using new cards separate them one by one before setting them in the printer Cards may be adhered to each other due to static thus causing card jams e Align the cards before setting them in the printer Otherwise the card hopper cover m
19. when data download from the host computer is complete 17 Operation 4 Press Exit e Pressing Exit each time returns you to the previous screen 18 gt Download Please Power Off gt Download gt Counter setting e This is used for setting the type of counter displayed on the operation panel Counter types e Total Cnt total counter Displays the total number of cards that are correctly printed e Head Cnt Head counter Displays the total number of printed sides for the same head e Free Cnt free counter Displays the number of cards that are correctly printed This num ber can be reset e Cleaning Cnt Cleaning counter Displays the number of cards that are correctly printed This num ber can be reset e Error Cnt Error counter Displays the number of cards that are not correctly printed This number can be reset 1 Press Menu e A Cleaning message appears 2 Press Next to display Setting e Pressing the Next button each time displays the next screen gt Cleaning 3 Press Enter e A Display message appears ysetting 4 Press Enter e A Mode message appears gt gt Display gt 5 Press Next e A Counter message appears gt gt gt Mode Counter 6 Press Change e A setting change screen appears PeeCounter Total Cnt 7 Press A and select a setting value 8 Press IB to confirm the setting value e Pressing IB confirms the
20. 0 sesser oneer i ea E E EEE 49 Retranster FIM seissisisiiersipisrceisersisssritesuriudarodineoiseodie ronisin 49 Unable to produce desired printing results ceceeeeeees 50 Printer not Operating AS desired ccceeeeceeeeeeeeeeeeeeeeeeeeeaees 50 Before sending printer for repair ccscceccseeeeeeeeeneeeeeeeeees 51 Setup Installation ANd CONNECTION ceeeeceeeceeeeeeeeeeeeeeeeeeeeeeeees 51 Printing Media ai casscecetocneimeceecesdanedetdecesuseusteneietsienesneieeneneceeest 52 Printer and Computer Connection 00 ceeeeeeeeeeeeeeeeeees 56 Printer SOMING E E E T 57 Operation Panel esrin i n rE aa 57 Setting using the operation panel cccceeeeeeeeeeeeeeeeees 57 List o Error Codes ccccccccceecccccecececaeecceserersesesesererseses DO Before Use About this Manual Precautions Contents of this manual Safety precautions e The copyright of this manual belongs to DIS Reprint and duplicate of this manual in part or full without the prior consent of DIS is strictly pro PARASE TEAG Ore U Oi el E enOwlng NEMS SEITE URING ME By rinter hibited j e Windows is the registered trademark of Microsoft Corporation in the United States Graphical symbols e Product names of other companies described in the manual are the trademarks or registered trademarks of the respective companies WA R N I N G Symbols such as E T and R are omitted in this manual
21. 41 Troubleshooting MG Test Err A8 MG Test Err e MG writing error occurred during MG self diagnosis Reset the printer Ink Error BO ink Error e An incorrect printer ink is installed Attach a correct ink Ink Search B1 ink Serch e Ink ribbon is broken Repair it A page 27 Door Open D1 Door Open D4 e Printer door is open Close the door Or The cleaning roller is not at tached Attach the cleaning roller Film Run Out A2 Film Aun Out e Retransfer film has run out Replace with a new one A page 29 Ink Run Out B2 ink Aun Out e Ink ribbon has run out Replace with a new one A page 26 Hard ware 44 Hard ware 4d e A hardware failure has occurred on the printer Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers MG Mechanical AB MG Mechanical e An error has occurred in the mechanical component of the MG unit Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers MG Hardware AC MG Hardware e A hardware failure has occurred on the MG unit Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers 42 Cam Error C1 Cam Error e Heating roller operation failure Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers HR Overheat
22. C2 HA Overheat cz e The temperature of the warpage correction heating roller or retransfer heating roller is too high Turn off and on the power If the same prob lem recurs turn off the power and consult our authorized dealers Hardware D8 Hardware De e A hardware error has occurred during initialization Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers TR Overheat FO TR Overheat e The temperature of the retransfer roller is too high Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers TR Heater F1 TR heater Fi e Retransfer roller failure Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers TR Thermister F2 TR Thermister e Retransfer roller thermister failure Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers RR Overheat F3 RA Overheat F3 e The temperature of the warpage correction roller is too high Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers RR Heater F4 AA Heater e Warpage correction roller failure Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers RR Thermister F5 RA Thermister Troubleshooting e Warpage correction roller
23. N cable in correctly and firmly e Make use of a shielded LAN cable to avoid any malfunction e f a USB cable is also connected at the same time when the power is turned on priority will be given to USB 1 Turn off the power of the printer and host computer 2 Plug the LAN cable into the LAN cable connection terminal at the rear of the printer 3 Plug the other end of the LAN cable into the LAN cable connection ter minal of the host computer Connecting Multiple Printers e To connect multiple printer units to one host computer via USB assign a different unit number from 1 to 10 to each of the printers Unit number setting A page 23 e To connect multiple printers to the same network set a different IP ad dress for each printer Setup Printer Setting e Operation Panel A page 10 e Setting using the operation panel A page 16 Operation Panel e Name and functions of parts A page 10 e Operation buttons A page 10 e Operation Panel Display A page 11 Setting using the operation panel e Initialization A page 16 e Initializing printer when attaching the cassette A page 16 e Firmware update A page 17 e Counter setting A page 18 e Operation panel contrast settings A page 20 e Buzzer sound setting A page 22 e Unit number setting A page 23 e Transport mode setting A page 24 57 Setup List of Error Codes Printer Error Code 0x01000000 0x01040000 No 1 10 11 12
24. ay not close properly and this may damage the printer e Printing the card on the side with the magnetic stripe may cause print ing errors or damage to the card s functions If you want to do so con sult our authorized dealers in advance e To set cards with both functions magnetic stripe and contact IC fol low the procedure for setting the contact IC card 1 Set the card hopper knob to OPEN 3 Align the orientation of the cards and set them in the printer Magnetic cards e Set the card with the magnetic stripe facing upward and toward the printer or facing downward and toward you a ISO contact IC cards 1 Set the card with the Contact IC terminal facing upward and toward the rear of the printer or downward and toward the front of the print er Setup Adjusting Card Thickness e This printer can print cards with a thickness between 0 25 mm and 1 00 mm This is adjusted to a thickness of 0 76 mm by default Set the card hopper knob to LOCK 2 Remove the card hopper 55 Setup Insert a ballpoint pen into the card separator hole and turn Memo e If the card cannot be discharged during printing adjust the Printer and Computer Connection Connecting with a USB Cable Note e While printing is in progress do not turn off the power of the host com puter or switch it to the sleep or standby mode Doing so may stop the movement of the cards inside the printer e Plug the
25. ccessories separately sold items e Accessories A page 9 e Sold separately A page 9 Options e Functions A page 10 e Options A page 10 Contents Before Use MS NS aes tac nre a sna nse 6 5 pene SO a 2 About this Manual sesess seh ves ticclcicusndeceishannendecdaceddadedeca ddencenekaebacseness 3 Precautions aca catch oie seeteaieoectincecssttin nace nenn naina iiaiai raana aS 3 Di SCAMMER EAE E eaS 6 Name and functions of parts ccccsecesseeeceeeeeeeeeseeeeeseeeenees 6 SPECIE AU ONS sesno ee re 9 Accessories separately sold items ccccseeeeseeeeeseeeeeeeeens 9 Sa e e A E PE ene E E T eran penta ene 10 Operation Operation Panel cccccccccccsssssseeeeeeeeeeeeesaeaeeeeseeeeeeeeseeseaas 10 Seting MOTE te en ee ee eee en ee 12 SEEMING Mode FIOW sosede a 13 Setting using the operation panel cccccceeeesseseeeeeeeeeeeees 16 Poning a Card epee E A 25 Replacement Precautions Om Carde amen nn Enia EREE ENE 25 MK RIDOON srren een eae ee een eee 26 Retransfer Film insisctcivcactonawSeesedeeetapenceiesesceseainnssaceutuieissarcedexsdsdactne 29 Maintenance Servicing Of Parts cccceeeeecccecceeceeceeeeseseseeeeeeeeesseseaaeeseeeees 32 Servicing Based on Print Output cccccssseeeeeeeeeeeeeeeees 41 Troubleshooting When an Error Message is Displayed cccccseeeeeeeeeeeees 41 Precautions ON cardS cccsecccceeeeececeeececeeeeeeseeeeseeeeeeseeeeeeas 43 mK C
26. ck i i er Do not work on the power cable or give excessive e Click this icon to open the PDF file for printing force on it Do not put heavy objects such as furniture e The Adobe Reader application is needed to browse the PDF file on the cable The cable may be damaged causing a fire or electric shock When you find a defect on the power cable such as exposed lead stop using the unit and consult your dealer Do not use the machine with the power plug inserted incompletely The machine generates heat due to incomplete contact causing a fire or electric shock Do not put many cords on a single plug socket The power cords also heats up Do not use the machine with dusts piled on the power plug Do not put a metallic material adjacent to the power plug Dusts and metal are conductive causing a fire or electric shock Pull out the power plug from the outlet every six months and clean the dusts piled on the legs and body of the plug Do not use a line voltage other than instructed Using a line voltage or power supply which is not specified may cause a fire or electric shock Before Use WDo not put foreign materials from the openings of the machine e g vents card slots cassette inlet etc Metals flammable things and other foreign materials may cause a fire or electric shock if entering into the machine If these things went into the machine immediately turn off the power pull out the
27. de 91 e Card jam in the turnover unit Jdam Turn Over 91 1 Remove the card hopper 2 Open the printer door and remove the cleaning unit When the cleaning unit cannot be detached Use the jog dial to turn the cleaning unit in the clockwise di rection 44 2 Open the card hopper cover and remove the card if this is possible 3 Use the jog dial to turn the turnover unit slightly in both the left and right directions e f the card is protruded from the turnover unit the turnover unit cannot be turned Turn the turnover unit and cleaning unit at the same time in opposite directions to move the card to the turnover unit Troubleshooting 4 Move the card to the turnover unit e Turn the turnover unit and cleaning unit in opposite directions 5 Close the printer door and press RESET ID B to reset the printer 45 Troubleshooting Door Open Total Initialize OK ooo Error code 92 e Card jam in the magnetic encoder unit Jam MG 1 Open the printer door 46 2 Restore the card to the magnetic encoder unit e Use the jog dial to turn the cleaning unit 3 Turn the jog dial at the turnover unit to adjust the unit to a vertical posi tion e While doing so make use of the printer s label as a reference 4 Move the card to the center of the turnover unit Maintain the turnover unit in the vertical position Turn the jog dial at the cleaning unit e Check to
28. e for a prolonged period of time to assure safety Remove the power plug from the outlet for safety when you won ft use the machine for a long time Do not move the machine with the power cable and other electric cables connected The cables may be damaged while being moved which may cause a fire or electric shock You may stumble over the cable and get injured Do not move the machine with objects placed on it They may fall on you and hurt you WDo not put heavy objects on the machine They may fall on you and hurt you Do not block the vents Heat generated inside the machine cannot escape which may cause a fire WDo not rest your body on the machine or leave it suspended above the ground The machine may drop causing damage or injury Pay particular attention when there are young children around WBe sure to work with two persons when you unpack move or lift the machine If you work alone you may be injured by the fallen machine or hurt your back by lifting a heavy machine by yourself Inspection Ask you dealer or a qualified person to inspect the machine typically once every two to three years Operating the machine with dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine It will be particularly effective to inspect the machine before wet rainy season Consult your dealer on the costs of inspection WDo not place the machine in the fo
29. e Relative humidity 40 to 60 Storage location Do not store the printing media or card in the following locations Doing so may cause the media or card to deteriorate e Places exposed to direct sunlight e Places with a high humidity e Places near organic solvents or diazo copiers Storage period e Use the printing media retransfer film or ink ribbon within half a year after purchase For details on the cards please consult our authorized dealers Printer Installation e When the printer is not in use it is recommended that you turn off the power and cover it with a plastic sheet e Do not place the printer unit in the following locations Doing so may have adverse effects on the printer e Carpeted room e Places with a busy flow of people e Places where paper corrugated boards etc is handled or stor ed e Places near photocopiers e Places exposed to direct sunlight or near a heating equipment such as a stove e Inclined or unstable surfaces e Places exposed directly to cold air such as near an air condi tioner outlet or places subject to high temperatures Precautions on retransfer films ink ribbons e Put on the supplied gloves when handling the retransfer film ink ribbon Direct contact of your hand with the printing surface may result in print ing errors Before Use When retransfer film ink ribbon is dismantled e Winding misalignment may occur If an improperly wound re transfe
30. ealers Replace with a new one A page 29 Replace with a new one A page 26 59 Setup Printer Driver Error Code 0x02000000 No Error Code Description Actions Reference Page No 1 OXO2RRRRRR Printer is not found Check the printer connection 2 0x0300274D Printer is not found Check the printer connection Printing using a USB connected printer cannot To print via Ethernet LAN connection disconnect the USB cable from be performed via Ethernet LAN connection the printer A page 56 3 OxO3RRRRRR Printer is not found Check the printer connection A communication error has occurred 4 0x04RRRRRR A communication error has occurred Check the printer connection 5 OXO9RRRRRR A command error has occurred Check the computer settings 6 0x10000103 An error has occurred during magnetic encoding Check the card specifications data writing 7 0x10000201 Contact IC encoding program is not found Please consult our authorized dealers 8 0x10000202 Unable to establish communication with the contact IC encoder 9 0x10000203 An error has occurred during contact IC encoding Check the card specifications data writing 10 0x10000301 Non contact IC encoding program is not found Please consult our authorized dealers 11 0x10000302 Unable to establish communication with the non contact IC encoder 12 0x10000303 An error has occurred during non contact IC Check the card specifications encoding
31. eaning Si Git ce RE 13 Operation gt Counter Reset gt Media OK EFIS gt Print gt gt Retransfer EZI GEED CES gt Transport Mode gt Bend Remedy Exi Ente i 14 gt Heat Roller Exit Next gt Setting EFIS gt Option gt gt MG gt Exit Next gt Network gt Exit Operation 15 Operation Setting using the operation panel Initializing printer when attaching the cassette Memo e When detaching the ink ribbon cassette or retransfer film cassette from the printer body dust may adhere to the ink ribbon or retransfer film e Whenever the power is turned on cue initialization is per Printing errors such as discoloring and retransfer error may occur de pending on the size of the dust particles formed automatically on me ni eon and reten ter mn To prevent printing errors from occurring initialize the printer when you e You can also perform initialization using the operation button attach the cassette on the operation panel Initialization e When attaching a new retransfer film it is recommended that you for 1 Press Reset ward the film by one or two images before printing e A Initialize message appears 1 Turn on the power 2 Press B e An Initializing message appears and initialization of the printer starts gt Initialize OK 2 Check to ensure that Ready or Preheating is displayed on the operation panel of the p
32. ed correctly such as when the retransfer setting for the card is inappropriate Stop using and remove the jammed cards immediately Otherwise you may have problems removing the cards and fire or electric shock may also occur as a result Do not touch the power plug during electrical storms Lightning may cause an electric shock WGround the machine with the attached electric cord when connecting it to the utility outlet Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails Do not put your head or yourself into the packaging ba Do not play with the packaging bag You may suffocate yourself Give close attention to small children who may want to play with the packaging bag WDo not use the machine while it has a fault Do not use the machine while it has a fault as this may cause a fire or electric shock Immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous WFor users of artificial cardiac pacemakers keep a distance of at least 22 cm between the printer and the attached pacemaker Radio waves used by the RF ID function inside the printer system may affect the operation of the cardiac pacemaker Caution CAUTION Pull out the power plug before cleaning the machine This is for preventing electric shocks Pull out the power plug when you won ft use the machin
33. em in the printer 25 Replacement Magnetic cards e Set the card with the magnetic stripe facing upward and toward the printer or facing downward and toward you Se ji _ ISO contact IC cards e Set the card with the Contact IC terminal facing upward and to ward the rear of the printer or downward and toward the front of the printer 4 Install the card hopper cover 26 Ink Ribbon Ink ribbon has run out Replace with a new ink ribbon Print this page Note If the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors Do not touch the inked surface the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon When installing a used ink ribbon align the yellow side of the unused ribbon with the arrow indicated on the label of the cassette If the posi tion of the yellow side is not properly aligned the print may turn out light When handling the cassette hold it with both hands Accidentally drop ping the cassette may damage it or result in injuries Do not perform work on the printer door Do not
34. ensure that the card moves to the turnover unit 5 Turn the jog dial attached to the turnover and cleaning units at the same time in opposite directions e Set the turnover unit to the horizontal position 6 Turn the jog dial of the turnover unit clockwise to an angle of 45 de gree e While doing so make use of the printer s label as a reference 7 Turn the jog dial at the cleaning unit in the anti clockwise direction e The card is discharged from the NG card outlet 8 Press RESET IDB to reset the printer Initiallze Error code 93 e Card jam in the retransfer unit Jdam Traster l Press RESET IDB to reset the printer Troubleshooting Initialize Error code 94 e Card jam in the discharge unit Jam Diacharge a4 1 Open the printer door 47 Troubleshooting Door Open Total 2 Remove the retransfer film cassette on the left and check the printer interior dos i lni ti lizg OK Gm O tia Note e f the card cannot be removed from the retransfer film cassette on the left do not try to do so forcefully Consult our authorized dealers or servicing personnel 3 Close the printer door and press RESET I gt B to reset the printer Card has run out e Loads the cards A page 25 48 Ink Ribbon e Ink ribbon has run out A page 26 e Ink ribbon is broken A page 27 Troubleshooting Retransfer Film e Retransfer film has run out A page 29 e Retrans
35. er 4 Set the fan filter 33 Maintenance 5 Set the filter cover 34 Card feed roller heating roller The color of the printed card may appear faded or dirt may appear con spicuous if the card feed roller heating roller is dirty Perform cleaning after printing about 1 000 cards Print this page Note If the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer Before cleaning the card feed roller heating roller make sure that you clean the cleaning roller Otherwise dirt on the cleaning roller may be attached to the cleaning card causing its cleaning capability to deterio rate Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors ne aan tts Lint i ly If card jam occurs when the cleaning card is inserted turn off and on the power of the printer Doing so automatically discharges the card Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it Each cleaning card can only be used once Reusing a dirty card may dirty the roller or cause the printer to malfunction For details on the cleaning card please consult our authorized dealers After cleaning is complete check to ensure that all dismantled parts are r
36. estored to their original positions Failure to restore the parts may result in malfunction of the printer For details on separately sold items please consult our authorized dealers 1 Open the printer door Press and hold down the cassette button and remove the retransfer film cassette on the left 2 Close the printer door and remove the card hopper 3 Turn on the power 4 Press Menu to set to Cleaning Film Search Ad Total kk a iB 2 29 5 Press Enter to setto Rollers Cleaning gt ais GED CS FTE 6 Peel off the backing paper from the cleaning card sold separately 7 Press B e A Cleaning Start OK message appears Maintenance Rollers Qo e A Cleaning message appears gt gt Cleaning Start OK sam CFI Q e f the retransfer heating roller is hot a LHR is too hot message will be displayed Turn off the power and perform cleaning after the retransfer heating roller has cooled down completely gt gt Rollers HR is too hot 9 Insert the cleaning card sold separately within 20 seconds e The roller draws in the card and cleaning starts automatically Reverse the adhesive face and insert the card again Note e Insert the card within 20 seconds after pressing BS e After pressing IB the buzzer sounds upon a lapse of 20 seconds and a Jam Hopper error message appears 10 seconds later Press Reset DD B to cancel the err
37. face cable 3 Cable clamp e For securing the supplied USB cable Connection CA page 56 AC INLET power supply terminal e For connecting the power cord Before Use Right PPP RPT NG card outlet e f a card is left inside the printer when the power is turned on or re set the card will be automatically discharged e Cards in the printer are discharged when an error occurs on the magnetic card or IC card 2 Air suction fan opening e This is the air inlet for the internal cooling fan Filter cover e This is the cover of the fan filter Security slot e For attaching the Kensington lock Left Card outlet e Outlet for discharging the cards Card stacker supplied attachment slot e For attaching the supplied card stacker When printer door is open Cassette buttons e Press these buttons in order to pull out the ink ribbon cassette or re transfer film cassette Cleaning unit e Removes any dust or dirt attached to the card Ink ribbon cassette Before Use e For attaching the ink ribbon Jog dials e When there is card jam in the cleaning unit turnover unit or retrans fer unit detach the jog dial from the printer body and attach it ac cordingly to turn the rollers of the corresponding parts Retransfer film cassette e For attaching the retransfer film Ink ribbon cassette Guide shaft e Provides guide to the position for a
38. fer film firmly into the bobbin holders with the film set to the far end of the guides e A take up side black e B unused side green 4 Remove any slack in the film Hold the retransfer film cassette 2 Turn the knob in the direction indicated by the arrow 5 Insert the cassette all the way in along the guide rail until a click sound is heard Close the printer door 30 Door Open D1 Total re Ein Initialize OK Gm CC ti Memo e When attaching a new retransfer film it is recommended that you for ward the film by one or two images before printing Initializing printer when attaching the cassette A page 16 Retransfer film is broken e Repair the retransfer film Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors e Do not touch the retransfer face the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on the supplied gloves when handling the retransfer film e When handling the cassette hold it with both hands Accidentally drop ping the cassette may damage it or result in injuries e When installing a used retransfer
39. fer film is broken A page 30 Unable to fit retransfer film cassette into printer e With the printer door closed turn on the power and cancel the trans port mode Transport mode setting A page 24 49 Troubleshooting Unable to produce desired printing results Lines appear on card after printing e Clean the thermal head A page 39 Colors on card appear faded after printing e Clean the cleaning roller A page 32 e Clean the fan filter A page 33 e Clean the card feed roller heating roller A page 34 e Clean the bobbin holders A page 38 Peeling occurs on card after printing e Check the retransfer mode settings Overall printing quality is poor e Clean the cleaning roller A page 32 e Clean the fan filter A page 33 e Clean the card feed roller heating roller A page 34 e Clean the bobbin holders A page 38 e Is the printing face of the card dirty Use a clean card Card is printed in a single color e Is the print settings set to single color printing e Is the software application settings set to single color printing Check the print settings Strange characters or images are printed e Is the driver for this printer selected on the computer Select the driver for this printer e Is the USB cable connection loose Plug in the USB cable properly Retransfer cannot be performed successfully e Is the printing face of the card dirty Use a clean card e Is the surrounding tem
40. film align the unused side of the film with the arrow indicated on the label of the cassette Failure to do so may result in errors or the print may turn out light e Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e During replacement clean the four bobbin holders on the printer Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film causing printing errors 1 Open the printer door 2 Press and hold down the cassette button and pull out the retransfer film cassette on the left to remove the retransfer film 4 Attach the retransfer film and turn the take up side until the cut section is out of sight D With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it along the three shafts 2 Insert the retransfer film firmly into the bobbin holders with the film set to the far end of the guides Turn the knob in the direction of the arrow to remove any slack Replacement 5 Insert the cassette all the way in along the guide rail until a click sound is heard Close the printer door 6 Press Reset ID B to reset the printer 31 Maintenance Door Open D Total E Emm 76 Em gt lnitialize OK ae K EEB Ca i Initializing printer when attaching the cassette A page 16 Servicing of Par
41. he operation e Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e After washing allow the cleaning roller to dry completely before instal ling it to the printer e Do not wash the cleaning roller with anything other than water e g al cohol e Replace the cleaning unit with a new one after using it for about one year For details on its replacement please consult our authorized dealers e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer 1 Open the printer door 3 Wash the cleaning roller with water e Wash the roller with water and remove any dirt from the surface of the cleaning roller with your finger 5 Set the cleaning unit and close the printer door e With the roller facing the right insert it all the way in Maintenance Fan filter e The color of the printed card may appear faded or dirt may appear con spicuous if the fan filter is dirty e Perform cleaning after printing about 10 000 cards Print this page Note e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer 1 Remove the filter cover located on the side of the printer 2 Remove the fan filter
42. ing IB confirms the setting and returns you to the previous screen e To display the next setting value press A 8 Press Exit e Pressing Exit each time returns you to the previous screen Operation Unit number setting gt Unit No e For setting the printer s unit number according to the USB environment E Setting values No 1 No 10 1 Press Menu e A Cleaning message appears 6 Press A and select a setting value 7 Press B to confirm the setting value e Pressing IB confirms the setting and returns you to the previous screen 8 Press Exit e Pressing Exit each time returns you to the previous screen gt Cleaning gt 3 Press Enter e A Display message appears gt S5etting 4 Press Next to setto Unit No gt gt Display gt 5 Press Change e A setting selection screen appears 23 Operation Transport mode setting Note e Make sure that you set to the transport mode when transporting or moving the printer Failure to do so may result in malfunction of the printer e When transporting or moving the printer ensure that the heat roller is secured to a safe position 1 Open the printer door 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right to remove the ink ribbon 3 Press and hold down the cassette button and remove the retransfer film cassette on the left to remove the retransfer film 4 Close the p
43. llowing locations Doing so may cause fire or electric shock Places that are highly humid or dusty Places that are exposed to oily smoke or steam such as near a cooking table or humidifier Places near a heating equipment Places that are subject to water droplet condensation such as beside a window Also placing it at a place that is exposed to direct sunlight may result in deterioration of the cabinet Hold the body of the power plug when pulling it out Do not pull out the plug by holding the cable The cable may be broken or damaged which may in turn cause a fire or electric shock Do not touch the power plug with a wet hand You may get an electric shock Do not lay the power cable near the heating equipment The covering of the cable will melt due to heat from such equipment which may cause a fire or electric shock The heat rollers and adjacent areas become hot during operation Be careful not to touch the heat rollers and adjacent areas when replacing the ink ribbon or retransfer film or remove jammed cards Wait until the heat rollers get cooled down to prevent burns Be careful of jamming your hand or fingers in the card bracket of the hopper or printer door Remove cards from the card tray or jammed cards and ink ribbon retransfer film cassette with care not to jam your hand or fingers in the mechanism to prevent any injury Do not use a power cable other than the specified cable
44. lue e MG Peel Mode Standard MG Stripe For setting the method for peeling the retransfer film e Standby Mode Front wait Back wait For setting the laminator standby position Select whether to standby at the front or rear surface during dou ble sided printing Bend Remedy e Displays the warpage correction mode settings Setting values e Temp Level 5 4 3 2 1 0 off For setting the warpage correction roller temperature Selecting a larger value increases the temperature If the printer is not initialized after changing the temperature set ting temperature is adjusted after the printing operationstarts e Speed 2 1 0 1 2 For setting the warpage correction mode speed Selecting a larger value increases the speed Heat Roller e Displays the settings of the power save mode or low temperature standby mode Setting values e Power Saving 5 mins 10 mins 15 mins 20 mins 25 mins 30mins 45 mins 60 mins off For setting the time of the power save mode While in the Ready mode if the printer is not operated during a specific time interval the retransfer roller warpage correction roller and backlight of the operation panel are turned off to save power e HR Control Off On For setting whether to standby the printer by lowering the retrans fer heat roller temperature if cards are not issued for 30 minutes or longer The printer will automatically restored to the original mode during the
45. n is applicable only for double sided printer e Contact IC encoder Device for writing data to a contact IC card e Non contact IC encoder Device for writing data to a non contact IC card Operating the printer e Operation Panel A page 10 e Setting using the operation panel A page 16 e Printing a Card A page 25 10 Operation Panel Name and functions of parts Operation panel e Displays the mode settings operating status and error messages Status icon operation button display e Displays the status icon or the function of the operation button during mode setting Operation buttons e For selecting the operation button displayed on the operation panel Operation buttons Resets the printer Reset e After clearing an error press in the order of Reset DB Displays the setting mode mode Menu Exits setting Displays the setting mode in the next lower level Enter Confirms or executes a setting e The display does not change if an item cannot be altered using the op eration panel Pressing it each time displays the next setting item Pressing it each time displays the next setting value Displays the settings change mode Change e If Change is not displayed for an item you can adjust the settings on the status monitor of a PC Displays the scroll mode for the displayed characters Scroll Scrolls to the next displayed character on the left 4
46. next card issuance but it may take a longer time before the first card is printed Set this to On during normal use Setting e Displays the printer settings Setting values e Display Mode Counter Counter Total Cnt Head Cnt Free Cnt Cleaning Cnt Error Cnt Contrast 3 2 1 0 1 2 3 For setting the display status the operation panel e Buzzer On Off For setting whether to sound the buzzer when an error occurs or when settings are changed e Unit No No 1 to No 10 For setting the printer s unit number according to the USB envi ronment Option e Displays the optional settings Setting values e MG None ISO Displays the availability of a magnetic encoder or the type of en coder used e IC Antenna None Installed Displays the availability of a non contact IC encoder e IC Contact None ISO Type Displays the availability of a contact IC encoder or the type of en coder used e Contact IC R W None Installed Displays the availability of an IC contact e Bend Remedy HR None Installed Displays the availability of a warpage correction heat roller e Turn Over None Installed Displays the availability of retransfer unit MG e Displays the coercivity settings Setting values e ISO Type Loco Hico For setting the coercivity when writing data to an ISO magnetic stripe card e Retry Count 0 1 2 3 For setting the number of retries during data writing Network e Displays the net
47. on 310 W max Mass Standard approx 13 9 kg excluding optional built in items Dimensions cm 343 mm x 360 mm x 322 mm W x H x D Outline dimensional drawing Accessories separately sold items e Ink Ribbon YMCKK 750 frames roll Model DIC10217 e Ink Ribbon YMCK PO 750 frames roll Model DIC10218 e Ink Ribbon YMCK UV 750 frames roll Model DIC10313 e ART Retransfer Film 1 000 frames roll Model DIC10319 Please check to ensure that the printer accessories are in place e Cleaning Kit Model DIK10044 when unpacking the product package Set incl 10 print head cleaning swabs 10 cleaning tissues for Accessories e CD ROM x 1 e Getting started guide x 1 e Read Me First LST1013 x1 e Power Cord 2 m x 2 e Cleaning Card x 1 e Card Stacker x 1 e USB 2 0 Cable QAM1196 2 m x 1 e Gloves x 1 Pair Products sold separately To purchase these items please consult our authorized dealers e Ink Ribbon YMCK 1 000 frames roll Model DIC10216 rollers and 10 special cleaning cards Magnetic Stripe Encoder Head Cleaning Cards Model DIC 10311 Box of 10 cards Before Use Options Functions e Double sided printer Printer that supports double sided printing e Single sided printer Printer that supports single sided printing Options e Warpage correction Device for correcting card warpage after printing e Magnetic encoder Device for writing data to a magnetic stripe card Installatio
48. on level During UV printing card warpage may increase if the card has a low heat resistance or under an environment with high tempera ture e PO Level 3 2 1 0 1 2 3 For setting the concentration level of the peel off ink Selecting a larger value increases the concentration level Retransfer e Displays the retransfer mode settings Setting values e Temp Level 2 1 0 1 2 For setting the retransfer roller temperature Selecting a larger value increases the temperature Retransfer may fail depending on the card used If retransfer fails raise the setting to the next higher value A higher retransfer roller temperature helps to enhance card re transfer but the stronger heat may also cause the card to deform If the printer is not initialized after changing the temperature set ting temperature is adjusted after the printing operationstarts e Speed Front 3 2 1 0 1 2 For setting the surface retransfer speed Selecting a larger value increases the speed Retransfer may not be successful for some parts of thecard de pending on the card used Lowering the setting value helps to en hance retransfer but the stronger heat may also cause the card to deform e Speed Back 3 2 1 0 1 2 For setting the rear surface retransfer speed Selecting a larger value increases the speed Some types of cards may warp during double sided printing If card warpage occurs raise the setting to the next higher va
49. ooting Installation and Connection Printer Installation Note e Using the printer in an environment beyond the operating ambient tem perature range may result in retransfer or printing errors Check the Precautions on installation location and Operating environment con ditions specifications Precautions on installation location A page 5 Operating environment conditions A page 9 Ventilation holes for the cooling fan are located at the rear and side of the printer e Install the printer by allowing a clearance of at least 20 cm between its sides and surrounding walls e Allow a clearance of at least 10 cm between the rear of the printer and the wall e Do not place any object on the printer 51 Setup Power Cord Connection 1 Insert the power cord supplied to the power input terminal at the rear of the printer 2 Plug the power cord supplied into an outlet Memo e Make use of an AVR automatic voltage regulator to prevent any fluc tuation in voltage Alternatively an uninterruptible power supply is rec ommended in case momentary power outage occurs Note e Make sure that the power outlet is grounded and used as a dedicated power source for the printer e t must not be shared with other power supply facilities Card Stacker Supplied 1 Hook the tab on the card stacker to the card stacker attachment slot Card outlet Card stacker attachment slot
50. or e When a standard sized card is inserted the card is automatically dis charged from the NG card outlet and the printer returns to the Clean ing Start OK screen 10 After the cleaning card is discharged turn off the power and install the retransfer film cassette and card hopper 35 Maintenance e To turn on the power again do so after an interval of at least 10 sec onds 36 Magnetic head e Writing Reading errors may occur if the magnetic head is dirty e Perform cleaning after printing about 1 000 cards Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer Before cleaning the magnetic head make sure that you clean the cleaning roller Otherwise dirt on the cleaning roller may be attached to the cleaning card causing its cleaning capability to deteriorate After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it For details on separately sold items please consult our authorized dealers 1 Turn on the power 2 Check to ensure that Ready or Preheating is displayed on the operation panel of the prin
51. ot start or stops halfway A page 50 Maintenance When an Error Message is Displayed Identifying errors using the error code List of error codes e Click on an error code below to jump to the page with the corre sponding error descriptions 44 A page 42 90 A page 41 91 A page 41 92 A page 41 93 A page 41 94 A page 41 A1 A page 41 A2 A page 42 A8 A page 42 AB A page 42 AC A page 42 BO A page 42 B1 A page 42 B2 A page 42 C1 A page 42 C2 A page 42 C3 A page 43 D1 A page 42 D8 A page 42 FO A page 42 F1 A page 42 F2 A page 42 F3 A page 42 F4 A page 42 F5 A page 42 F6 A page 43 F8 A page 43 No Card No Card e Cards have run out Loads the cards A page 48 Or The card hopper is not attached Attach the card hopper Jam Hopper 90 gt Jam Hoppaer e Card jam in the card hopper unit Remove the jammed card A page 43 Jam TurnOver 91 Jam Turn Over 91 e Card jam in the turnover unit Remove the jammed card A page 44 Jam MG 92 Jam MG 2 PJ e Card jam in the magnetic encoder unit Remove the jammed card A page 46 Jam Transfer 93 a Jam Trastear g e Card jam in the retransfer unit Remove the jammed card A page 47 Jam Discharge 94 dJam Dischargej a4 e Card jam in the discharge unit Remove the jammed card Film Search A1 Film Search A e Retransfer film is broken Repair it A page 30
52. ouch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards e When using new cards separate them one by one before setting them e Loads the cards Printing a Card 2 Check to ensure that cards are inserted into the card hopper 3 Open the print settings screen in the printer Cards may be adhered to each other due to static thus 4 Select this printer from Name causing card jams e If there are multiple printers select the name of the printer that you e Align the cards before setting them in the printer Otherwise the card want to perform printing on hopper cover may not close properly and this may damage the printer e Printing the card on the side with the magnetic stripe may cause print ing errors or damage to the card s functions If you want to do so con sult our authorized dealers in advance e To set cards with both functions magnetic stripe and contact IC fol low the procedure for setting the contact IC card 5 After ensuring that a Ready message appears on the LCD panel of the printer start printing 1 Set the card hopper knob to OPEN Precautions on cards e Card has run out A page 25 Ink Ribbon e Ink ribbon has run out A page 26 e Ink ribbon is broken A page 27 Retransfer Film e Retransfer film has run out A page 29 e Retransfer film is broken A page 30 3 Align the orientation of the cards and set th
53. perature or card surface temperature too low Use after the ambient and card surface temperatures have reached the range specified in the operating environment condi tions e Is the retransfer speed setting value too high Set to a value that is smaller than 2 between 1 and 3 e Is the temperature of the retransfer roller too low Set to a value that is larger than 1 2 50 Printer not operating as desired Card is not fed into the printer e Is the card feed path dirty Clean the card feed roller heating roller Cleaning the card feed roller heating roller A page 34 e Is the paper load roller dirty Apply alcohol sold separately to a wiper sold separately and use it to clean the paper load roller e Is the card thickness correctly adjusted Check the card separator settings Card separator settings A page 55 e Are the cards adhered to one another Cards may be adhered to one another due to static Separate the cards one by one before setting them in the printer Power does not turn on e Is the power switch turned off position Turn on the power I position e Is the power cord disconnected Plug in the power cord properly e Is there electricity supply from the outlet Try connecting another electrical device to the outlet If the device works normally then it could be due to malfunctioning of the printer Consult our authorized dealers Printing does not start or stops halfway
54. place heavy objects or apply load on the printer Doing so may damage it During replacement clean the four bobbin holders on the printer Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film causing printing errors 1 Open the printer door 2 Press and hold down the cassette button and pull out the ink ribbon cassette on the right to remove the ink ribbon 3 Install a new ink ribbon Install while referring to the indication on the label of the cassette Replacement Door Open D1 Total kk GE 7B cy 3 D With the inked surface facing outward align the yellow side of the unused ribbon with the arrow on the cassette and unwind it along the three shafts 2 Insert the ink ribbon firmly into the bobbin holders with the ribbon set to the far end of the guides e A take up side black e B unused side yellow Initialize 4 Remove any slack in the ink ribbon Hold the cassette Turn the knob in the direction indicated by the arrow 5 Insert the cassette all the way in along the guide rail until a click Initializing printer when attaching the cassette i CA page 16 sound is heard Close the printer door Ink ribbon is broken e Repair the ink ribbon Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door
55. r film ink ribbon is installed the resulting color may vary or errors may occur When attaching the retransfer film ink ribbon e Use your hands to adjust the media at the supply and take up sides so that they are parallel to each other When doing so make sure you do not touch the printing sur face e Refer to the label adhered to the cassette for alignment of the screen position Printing errors may occur if the position is not properly aligned Winding misalignment Adjust the position with your hands so that the media position is parallel at the take up and supply sides During transport or moving e Make sure to set to the transport mode Transport mode setting A page 24 Precautions on cards Handling and storage of cards after printing Avoid storing cards at places that are exposed to direct sunlight or subject to high temperatures and humidity Discoloration or fading may occur if a card comes into contact with the following chemicals or stationery e Organic solvents including alcohol film cleaner or diazo cop les e Files document cases pass holders or erasers made of flexi ble polyvinyl chloride e Hair wax or cosmetic products Card types Thin cards and certain card materials may not be suitable for printing using this printer For details on the card material to use and other specifications please consult our authorized dealers in advance Note e If the card thickness is not properl
56. ransfer face the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on the supplied gloves when handling the retransfer film e When handling the cassette hold it with both hands Accidentally drop Q Hold the cassette ping the cassette may damage it or result in injuries Turn the knob in the direction indicated by the arrow e When installing a new film make sure that at least three black lines are wound onto the take up side Insufficient winding may cause the printer to malfunction 4 Remove any slack in the ink ribbon 5 e Do not perform work on the printer door Do not place heavy objects or Press Reset I gt B to reset the printer apply load on the printer Doing so may damage it Door Open 1 Open the printer door Total see Gm 75 im PULE OK 2 Press and hold down the cassette button and pull out the retransfer fn CJ tea film cassette on the left to remove the retransfer film 3 Install a new retransfer film e Install while referring to the indication on the label of the cassette D When installing the retransfer film make sure that at least three black lines are wound onto the take up side 2 With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it along the three Attaching the retransfer film shafts Note Insert the retransfer film firmly into the bobbin holders with
57. rinter 3 Press Reset e A Initialize message appears Initializing printer without feeding the image Press B e An Initializing message appears and initialization of the printer starts gt Initialize Initializing printer after feeding by one image Press Next 16 Operation e A Next Panel OK message appears Firmware update sc etal i I Press Menu 2Initialize e A Cleaning message appears OK eS D Press B e An Initializing message appears and the printer is initialized 2 Press Next to set to Down load after feeding the ink ribbon and retransfer film by one image e Pressing the Next button each time displays the next screen gt Initialize Next Panel OK gt Cleaning gt 3 Press Enter e Data download from the host computer starts Initializing printer after feeding by two images O Press Next e A 2 nd Panel OK message appears gt Download gt gt Initialize a Next Panel OK gt Download exit Ready Press B e An Initializing message appears and the printer is initialized after feeding the ink ribbon and retransfer film by two images T CZ e A Downloading message during data download from the host com puter Downloading Keep Power On Note e Do not turn off the power during data download from the host comput er Doing so may damage the printer firmware and cause malfunction e A Please Power Off message
58. rinter door 5 Turn on the power 24 6 Check to ensure that Film Search is displayed on the operation panel of the printer 7 Press Menu e A Cleaning message appears Film Search Ad Total kkk ob Ohm 8 Press Next tosetto Transport Mode gt Cleaning gt am Gi CED 9 Press B Transport Mode OK es c omn gt Transport Mode Please Power Off e After setting to the transport mode a Please Power Off message appears 10 Turn off the power and attach the cassette Note e When in the transport mode the retransfer film cassette cannot be in stalled to the printer with the retransfer film attached Reset the Transport mode e With the printer door closed turn on the power and reset the transport mode Operation Printing a Card Precautions on cards Note e f you see an Initializing or Preheating message on the LCD panel Card has run out of the printer this means the printer is not ready yet Printing cannot be performed in this case e Printing the card on the side with the magnetic stripe may cause print ing errors or damage to the card s functions If you want to do so con Print this page sult our authorized dealers in advance Note e f the security lock function is turned on the card hopper will be locked Turn off the security from the computer After loading the card turn on the security again from the computer 1 Turn on the power e Do not t
59. s of their respective owners
60. se the printer door 40 Servicing Based on Print Output Colors appear faded or dirt is conspicuous e Clean the cleaning roller A page 32 Clean the fan filter A page 33 Clean the card feed roller heating roller A page 34 Clean the bobbin holders A page 38 Card jams e Clean the cleaning roller A page 32 Error during writing reading e Clean the magnetic head A page 36 Lines appear on card after printing e Clean the thermal head A page 39 When an Error Message is Displayed e Identifying errors using the error code A page 41 Precautions on cards e Card jams A page 43 e Card has run out A page 48 Ink Ribbon e Ink ribbon has run out A page 26 e Ink ribbon is broken A page 27 Retransfer Film e Retransfer film has run out A page 29 e Retransfer film is broken A page 30 e Unable to fit retransfer film cassette into printer A page 49 Unable to produce desired printing results e Lines appear on card after printing A page 50 e Colors on card appear faded after printing A page 50 e Peeling occurs on card after printing A page 50 e Overall printing quality is poor A page 50 e Card is printed in a single color A page 50 e Strange characters or images are printed A page 50 e Retransfer cannot be performed successfully A page 50 Printer not operating as desired e Card is not fed into the printer A page 50 e Power does not turn on A page 50 e Printing does n
61. sion upgrade The following defects may occur as a result of the version upgrade for the firmware of the printer or for the printer driver Card printing is disabled for the application software that has been used The operation of the printer or application software becomes unstable Defects in print result occurs Print color or shade differs The performance of reproducing fine letters chang es e Others Be sure to retain a copy of the current version when performing version upgrade Reinstall the previous version immediately if these problems occur We are not liable for any damage such as defective cards or interruptions during printing as a result of the version up grade Name and functions of parts Internal mechanism diagram Card feeder unit e This is the roller for feeding cards Each of the feed rollers needs to be cleaned daily 2 Warpage correction heating roller e Some types of cards may warp Adjust accordingly until warpage is eliminated Set using the host computer Retransfer heating roller e You can adjust the temperature and retransfer time for some retrans fer films and cards Set using the host computer Non contact IC encoder e You can adjust the position to stop the card when a non contact IC card is used Set using the host computer Contact IC e You can adjust the position to stop the card when a contact IC card is used Set using the host computer Magnetic
62. strated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors fm ni Sy d e Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e Touching the thermal head with your body electrostatically charged may cause damage to the head Make sure that you touch the metallic part of the printer before commencing work e Pay attention to prevent metallic objects from knocking against the thermal head Doing so may damage it e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer e For details on separately sold items please consult our authorized dealers 1 Open the printer door 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right 3 Press and hold down the cassette button and remove the retransfer film cassette on the left 39 Maintenance 4 Apply alcohol to a cotton swab large and use it to wipe the thermal head Cotton swab and alcohol sold separately e Wipe the thermal head with care in the horizontal direction 5 Insert the retransfer film cassette along the guide rail until a click sound is heard 6 Insert the ink ribbon cassette along the guide rail until a click sound is heard Clo
63. t a 4 Prints according to the values preset through the network e Lami Setting Prints according to the values preset in the laminator s user mode 2 Press Next to set to Setting 1 Press Menu e Pressing the Next button each time displays the next screen 20 gt Cleaning are 3 Press Enter e A Display message appears setting gt 4 Press Enter e A Mode message appears gt Display gt 5 Press Next e A Contrast message appears gt gt gt Mode Counter 6 Press Change e A setting selection screen appears 7 Press A and select a setting value Operation 8 Press EB to confirm the setting value e Pressing IB confirms the setting and returns you to the previous screen 9 Press Exit e Pressing Exit each time returns you to the previous screen 21 Operation Buzzer sound setting e This is used for setting the buzzer sound when an error occurs Setting values On turns on buzzer sound Off turns off buzzer sound 1 Press Menu e A Cleaning message appears 2 Press Next to set to Setting gt Cleaning 3 Press Enter e A Display message appears ysetting 4 Press Next to set to Buzzer gt 2 gt Display gt 5 Press Change e A setting selection screen appears 22 gt gt Buzzer 6 Press A and select a setting value 7 Press B to confirm the setting value e Press
64. ter Preheating Total i i h fm G A 3 Remove the card hopper Maintenance 4 Press Menu to set to Cleaning ks Note e Insert the card within 20 seconds after pressing B e After pressing IB the buzzer sounds upon a lapse of 20 seconds and 5 Enter ID Press Next to setto MG a Jam Hopper error message appears 10 seconds later Press Reset I gt B to cancel the error Cleaning 9 After the cleaning card is discharged turn off the power and install the card hopper 6 Apply alcohol on the magnetic head cleaning card sold separately e Apply about three to four drops of alcohol on the magnetic stripe e To turn on the power again do so after an interval of at least 10 sec onds 7 Press B n 8 Insert the magnetic head cleaning card within 20 seconds 37 Maintenance Bobbin holders e The color of the printed card may appear faded or dirt may appear con spicuous if burrs are attached to the bobbin holders Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors 4 Apply alcohol to a cotton swab large and use it to wipe the four bob io bin holders Fi Co
65. tern or the different setting values e When system troubles occur printing can be performed using settings on the printer or computer by operating only the printer Setting values e Test Print Test Pattern Printer Setting Network Lami Setting Down load e Updates the firmware Transport Mode e For setting the transport mode Media e Displays the settings of the printing media Setting values e Ink Type YMCK YMCKPO YMCKK YMCKUV Set according to the type of ink ribbon e Film Type 1000 750 Set according to the type of retransfer film e Card Thickness Standard Thin Set according to the thickness of the card Standard Supports card thickness of 0 76 mm Thin Supports card thickness of 0 25 mm Print e Displays the printing settings Setting values e YMC Level 3 2 1 0 1 2 3 For setting the YMC color concentration level Selecting a larger value increases the concentration level e Black Level 3 2 1 0 1 2 3 For setting the K Black concentration level Selecting a larger value increases the concentration level e Black Mode Standard Fine For setting the K Black printing mode If the characters still appear faded after raising the BlackLevel setto Fine However printing time required will be longer than the Stand ard setting e UV Level 3 2 1 0 1 2 3 12 For setting the UV ink concentration level Selecting a larger value increases the concentrati
66. the supplied gloves when handling the retransfer film When handling the cassette hold it with both hands Accidentally drop ping the cassette may damage it or result in injuries When installing a used retransfer film align the unused side of the film with the arrow indicated on the label of the cassette Failure to do so may result in errors or the print may turn out light When installing a new film make sure that at least three black lines are wound onto the take up side Insufficient winding may cause the printer to malfunction Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it During replacement clean the four bobbin holders on the printer Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film causing printing errors 1 Open the printer door 2 Press and hold down the cassette button and pull out the retransfer film cassette on the left to remove the retransfer film 29 Replacement 3 Install a new retransfer film e Install while referring to the indication on the label of the cassette D When installing the retransfer film make sure that at least three black lines are wound onto the take up side 2 With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it along the three shafts Insert the retrans
67. thermister failure Turn off and on the power Precautions on cards If the same problem recurs turn off the power and consult our author ized dealers Card jams Overcool F6 e Check the error code on the operation panel Overcool Error code 90 e Card jam in the card hopper unit e The operating ambient temperature of the printer is too low Check the temperature If the same problem recurs at the same operating ambi ent temperature turn off the power and consult our authorized dealers Jam Hoppar Note heag Overneat F8 e Do not apply excessive force on the card hopper Doing so may dam Head Overheat age it e Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards e The temperature of the thermal head is too high Turn off and on the power If the same problem recurs turn off the power and consult our authorized dealers 1 Remove the card hopper cover Power Int C3 Power int e A 24 V interruption is detected e Turn off and on the power again 3 Install the card hopper cover If the card cannot be pulled out by hand Open the printer door 2 Use the jog dial to turn the retransfer unit and cleaning unit in the clockwise direction 43 Troubleshooting Door Open Total Initialize OK Gm O tia Close the printer door and press RESET I gt B to reset the printer Error co
68. tion and attach the unused portion at the sup ply side to the other end at the take up side using an adhesive tape G6 Pisce Reset DOR orere printer 4 Attach the ink ribbon and turn the take up side until the cut section is out of sight e Install while referring to the indication on the label of the cassette With the inked surface facing outward align the yellow side of the unused ribbon with the arrow on the cassette and unwind it along the three shafts 2 Turn the knob in the direction of the arrow to remove any slack 3 Insert the ink ribbon firmly into the bobbin holders with the ribbon set to the far end of the guides 28 Door Open D Total eee Gt 75 Initialize OK ae K EEB HIN Initializing printer when attaching the cassette A page 16 Replacement Retransfer Film Retransfer film has run out Replace with a new retransfer film Print this page Note If the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors Sg rot fg Bs a Do not touch the retransfer face the side that faces outward when in stalled with your hand Touching it may cause printing errors Put on
69. ts e Cleaning roller A page 32 e Fan filter A page 33 Card feed roller heating roller A page 34 Magnetic head A page 38 Bobbin holders A page 36 Thermal head A page 39 Servicing Based on Print Output Colors appear faded or dirt is conspicuous A page 41 Card jams A page 41 e Error during writing reading A page 41 e Lines appear on card after printing A page 41 Note e After servicing or cleaning is complete check to ensure that all disman tled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer Request for Routine Servicing e In order to prevent printing errors and malfunctions from occur ring in advance please request for routine servicing by the servicing personnel For details on servicing please consult our authorized dealers 32 Servicing of Parts Cleaning roller e The function of the cleaning roller is to remove any dirt or dust attached to the card e Card jams may occur if the cleaning roller is dirty e The color of the printed card may appear faded or dirt may appear con spicuous if the cleaning roller is dirty Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer e If the printer is used everyday make sure to clean the cleaning roller daily at the end of t
70. ttaching the cassette Shafts e When attaching an ink ribbon unwind it along the shafts Bobbin holder black e For securing the take up side of the ink ribbon Bobbin holder yellow e For securing the unused side of the ink ribbon Retransfer film cassette Bobbin holder black e For securing the take up side of the retransfer film 2 Guide shaft e Provides guide to the position for attaching the cassette Shafts e When attaching a retransfer film unwind it along the shafts Bobbin holder green e For securing the unused side of the retransfer film Before Use Specifications Main specifications Item Description Recording system Dye sublimation retransfer Paper feed mode Automatic Recording density 300 dpi Reproduction gradation 256 levels each for Y M and C 2 levels for Bk Interface USB 2 0 Hi Speed Full Speed Interface Ethernet 100BASE TX 10BASE T Operating environment conditions Temperature between 15 7C and 30 7C Temperature between 17 7C and 28 7C When using peel off ink Operating environment conditions No condensation Humidity between 35 and 70 Humidity between 35 and 60 When using peel off ink Storage environment conditions Temperature between 157C and 557C Storage environment conditions Humidity between 20 and 80 Power supply AC 100 V 120 V AC 220 V 240 V tolerance 510 50 Hz 60 Hz 5 5 Current consumption 3 5 A 100 V system Power consumpti
71. tton swab and alcohol sold separately Do not perform work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it Perform cleaning each time you replace the ink ribbon or retransfer film Otherwise burrs attached to the bobbin holders may fall onto the card ink ribbon or retransfer film causing printing errors After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer For details on separately sold items please consult our authorized dealers 1 Open the printer door hee kos i j 5 Insert the retransfer film cassette along the guide rail until a click sound is heard 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right 6 Insert the ink ribbon cassette along the guide rail until a click sound is heard Close the printer door 3 Press and hold down the cassette button and remove the retransfer film cassette on the left 38 Maintenance Thermal head e Lines may appear on the card after printing if the thermal head is dirty Print this page Note e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the func tion again from the computer e Stand the cassette on a flat surface as illu
72. work settings Setting values e Printer Name ASCII character strings 10 characters For setting the printer name e Host IF LAN USB For setting the interface If the printer is connected via USB interface the setting switches automatically to the USB setting even if it is set to LAN during ini tialization Operation e TREX OSD IPv4 DHCP On Off Setting IP Address Subnet Mask Gateway Efective IP IP Address For setting IPv4 e TREX OSD IPv6 Adrs Config Auto Manual Setting IP Address Prefix Len Gateway Efective IP IP Address1 IP Address2 IP Address3 For setting IPv6 e Session Time Out Off 10 mins 20 mins 30 mins 60 mins For setting the session timeout interval e MAC Address Hexadecimal character strings Displays the MAC address e IP Sec Mode Off On For setting the availability of IP Sec e IP Sec Type not Setting Preshard Certificate Displays the method for IP Sec verification Setting Mode Flow e Settings can be viewed on the printer s operation panel e Settings can be changed on the status monitor of the computer 1 Press Menu A setting item appears Ready Total k k GM 256 owe O 2 Press Next Pressing it each time displays the next setting item Pressing Enter or Change displays the setting value Pressing Next or A displays the next setting value Pressing LExit displays the setting mode of the next higher level gt Cl
73. y adjusted printing error or printer malfunction may occur Adjusting Card Thickness A page 55 When a card is jammed inside the printer Cards may not be discharged correctly such as when the retrans fer setting for the card is inappropriate Stop using and remove the jammed cards immediately Otherwise you may have problems removing the cards and fire or electric shock may also occur as a result e When a card jam occurs make use of the jog dial to remove the jam e If the card cannot be removed consult a servicing personnel or our authorized dealers Before Use Disclaimer Escape Clause E We do not provide compensation for any malfunction during card printing caused by breakdown of the machine ink ribbon defects or card characteristics In addition we also do not provide compensation for insufficient print quality as a general rule Please evaluate carefully beforehand E Card Material Some card material may not be suitable for printing Using a contact type IC card other than those specified by the dealer may cause damage to the thermal head No compensation is made for the life reduction and fail ures that were caused by unsuitable card material Warp of card or uneven thickness of IC cards even though they are within the tolerance of JIS or ISO standards may not be suitable for printing or feeding For details on the specifications about card material or others consult the dealer in advance E Ver

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