User`s Guide - myastound.net
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1. Alternate lt D c gt I Alternate e Standard Definition TV L R audio INPUT ae ou i tegen one one rat S Video Video RF audio video ANTENNA IN composite coax Wiring Diagrams DCX 3400 Series PRIMARY USES DVR HD DVR MR DVR Server DCT DCX 3400 Series w D 3 4 5 6 7 8 Cursor Menu navigation Select Selects menu options Info Displays current channel and program information 1 2 1 USB 2 0 High Speed connector Not Active 2 3 Power Turns the set top on and off standby 4 Menu Displays the menu 5 Guide Displays the program guide 6 7 Format Change the video output format 8 Channel Changes channel up or down Availability of certain features is dependent upon application support CABLE IN Video outputs YPbPr Component video output HDTV Audio Out L R audio SDTV Audio Out Variable L R audio SDTV Digital Audio Coaxial S PDIF Provides Dolby Digital or PCM output Digital Audio Optical S PDIF Provides Dolby Digital or PCM output Inserted M Card Multi Room DVR Cable In Connects to cable signal RF Out Ch 3 4 modulated audio video SDTV to TV DVD recorder or VCR IEEE 1394 Not active 11 12 131415 16 Video Out Composite Video SDT2. Table of Contents COR a 3 Using Your Remote Control ss 4 Programming Your Remote Control 5 Audio Video Cables 6 Cable Television D a 7 Installing Basic Cable DES LE een 7 Installing Digital Receiver OR REEL BEE 8 The Interactive Guide 8 HI DEDIN TN RS nn rom ann 8 Installing High Definition Television Digital Video Record nina 9 Wining Diagram ER TT 10 Troubleshooting nn na a ti aa 20 High Speed Internet Your Galle WIG OCI Sn ad conan dde at 23 Configuring Your Computer nn 25 ASTOUNO EMA da E no oh ouioui 29 VU e ee aa a a a 29 High Speed Internet Troubleshooting ss 30 Home Phone Phone Equipment 31 Connecting The PRONG si sieste 31 Standby Button Reset Button Battery Back Up Astound Phone Service During a Power Outage 33 MyAstoundPhone net Portal ss 34 Setting Up Your Voice Mailbox ss 34 Accessing Your Voice Mail nn 34 VOICE EUR 35 CAO F ES a a a na ai oi 36 TROUDIGSHOOTING TID CN 38 Welcome To Astound Thank you for choosing Astound Astound is your premier local provider of cable television high speed internet and phone services No matter which package you select we hope you will be impressed with our service from the breadth of our high definition selection and the speed of our internet access to the savings of our home phone service and the variety of our exclusive local programming Astound prides itself on being number one in hassle free maintenance
3. Caller ID amp Call Waiting Caller ID View caller information for incoming calls These features come automatically activated when included with or added to your Astound Phone service Caller ID Block 67 Block your Caller ID information from displaying on outbound calls ona per call basis Enter the code before making the call Disable Caller ID Privacy 82 Turn off Caller ID Privacy on a per call basis Enter the code before making the call Note This feature is used if you have Caller ID Privacy set as a permanent feature on your Astound Phone You will receive a message when calling an individual who does not accept anonymous calls Simply hang up dial 82 and try again Repeat Dial 66 If you receive a busy signal when making a call you can hang up pick up the receiver again and enter the code The system will continue to call the last number you dialed for up to 30 minutes Once that line is free your phone will ring with a distinctive ring You may continue to make and receive phone calls as normal while this feature is activated Cancel Repeat Dial 86 Disable repeat dial before the 30 minute time frame is over Return Call 69 Return the call of the last person who called you Like Repeat Dial if the line is busy it will continue to redial the number for up to 30 minutes Note If the caller is calling you from a cellular phone this feature will tell you the number of the last caller but you will recei
4. Installing Digital Cable e Not all DCTs look alike The one you receive may vary slightly from the diagram shown in the wiring section beginning on page 10 of this User s Guide e Connect your digital cable terminal to your TV DVD recorder or VCR by referring to the wiring diagrams beginning on page 10 After installation you may be receiving more channels than you ordered Within 24 hours the DCT will automatically reset itself with your programming package Cable Television TV On Demand If TV On Demand is available in your area it automatically comes with your digital cable receiver Simply tune to Channel 1 or select On Demand from your Interactive Program Guide With TV On Demand you choose from a continually updated library of FREE TV MOVIES and PREMIUM CHANNELS Enjoy your favorite shows and movies at your favorite time Start pause and rewind at will with a click of your digital cable remote It s that simple e FREE TV Tune in to your favorite TV programs e MOVIES Rent the latest movies through your digital cable box PREMIUM CHANNELS Anytime access to the premium programming you subscribe to The Interactive Program Guide Digital cable comes with an interactive on screen programming guide It s intuitive convenient and easy to use Search by genre time or title Get detailed program information set reminders and favorites and use parental controls For detailed instructions on the Interactive P
5. Network and Dial Up Connections control panel High Speed Internet Configuring Mac OSX 10 1 5 or later e Click on the System Preferences icon in the System Dock or click on the Apple menu and select System Preferences e Inthe System Preferences window click on the Network icon e Inthe Network Preferences window click on the Locations menu and select Automatic e Click on the Show menu and select Built in Ethernet e Click on the Configure menu and select Using DHCP e Make sure all other fields are black and click the Apply Now button e Close the Network Preferences window Configuring Mac OS 8 5 9 2 e Click on the Apple menu move the mouse over Control Panel and select TCP IP e Onthe TCP IP control panel click on the Connect via menu and select Ethernet e Click on the Configure menu and select Using DHCP Server e Click on the File menu and select Quit e On the warning dialog box that asks Save the changes to the current configuration click the Save button Oe ie CH e RA o GD Par ceria WB Vi D e pic eile il KT la para Eiri Eie mig tare jH Br di b Ru A Ui A Bet Dani ae ouh b s kima i ide e O o E Gants Bss u o 1 amp det namig Usines mp teh our Deh a Wees rmi L High Speed Internet Astound Email While you can
6. restore power to the modem Once the modem is online restore power to the router SS Sg e Once the lights on the router indicate a connection repair the internet connection on each computer This may require restarting the computer If the cable modem indicates a connection to the internet but your computer cannot connect through a router you will need to bypass the router and plug one computer directly into the modem 1 Unplug the power to both the modem and the router Use a single Ethernet cable to connect the modem and one computer After 30 seconds without power restore power to the modem os Once the modem is online repair the internet connection on the computer This may require restarting the computer If you are able to connect to the internet using a computer plugged directly into the modem but cannot connect using your router then your Astound internet service is working You will want to contact the support department for the manufacturer of your router If you received the router from Astound as part of our Wireless Home Networking service please contact our technical support department for problems connecting with the router If you are able to connect to the internet but have another issue with your internet service please check our website for a number of troubleshooting guides and tips Go to astound net and select Support Home Phone Astound Phone works just like other home phone servic
7. Alternate CABLE VIDEO ANTENNA IN S VIDEO G ee Wiring Diagrams DCX 3400 Series PRIMARY USES DVR HD DVR MR DVR Server DCT Connecting to an HDTV using composite or SPDIF cables Audio Only rl Spe E in 10 ZE nom SJ a Q A een CS o z CC Cable in lt gt Alternate d __Choose__ __Choose__ Component one one Sennen v Digital audio Digital audio L R audio optical coaxial Digital Audio Optical Digital e we eee Keess ANTENNA IN DCX 3400 Series 1 4 Q II S a dP e a ke Hom ey ae e Gs H 7 VIDE B O CABI OUT E Ga H eSATA EXTIR Cable In 4 z Alternate VCR DVD Recorder Standard Definition TV INPUT INPUT OUTPUT AUDIO LEFT ANTENNA IN AUDIO VIDEO AUDIO VIDEO AUDIO RIGHT eine 000 0 HH VIDEO CE ssa L R bed D a S VIDEO H A V Receiver H AUDIO Wi Z ss euer COMPONENT VIDEO DIGITAL AUDIO 5 1 CH INPUT H H COAX IN ENTER DVD L caper D EO e w ion OHONO wO es TV MONITOR PPCLLELELECELELELELECEN b OUTPUT _ ver VIDEO S VIDEO L R audio S Video Video composite Wiring Diagrams D
8. Not all equipment looks alike and the DCT you receive may be different DCT 2000 Series PRIMARY USE Digital Cable CURSOR M MOTOROLA INFO EE 0 0 O 1 Lights if optional A B switch is activated see 11 2 Lights to indicate that a message is present Refer to the Using Your Interactive Pro gramming Guide brochure 3 Normally displays current channel number or time of day in the diagnostic mode dis plays diagnostic codes 4 Flashes when an error free signal is received from the remote control 5 Lights when the unit is on 6 Displays the interactive on screen program ming guide 1 2 3 4 AUX AUDIO OO POO EO TORFIN F CABLE IN AN SH Hn 1 Coaxial connector used to connect the DCT to a standard TV or DVD recorder or VCR 2 Coaxial connector used for DCT input from the TO RF IN connector Deactivated on boxes without a pre installed connecting cable 3 Coaxial connector used to connect the TO RF IN port to the RF in port Deactivated on boxes without a pre installed connecting cable 4 RCA jacks for looping through audio from auxiliary audio equipment Ru S VIDEO MESSAGES f E OH 994 O 12 13 TV Pass Card REMOTE O PoweR DCT2000 Series CHANNEL DIGITAL HS ae INTERACTIVE rl COMMUNICATIONS Moves the cursor in menu and program guide screens Displays
9. Series PRIMARY USE DVR HD DVR Connecting to an HDTV using HDMI or Component cables Audio and Video DCH6416 Series P ETHERNET a OOO BERBER BBP CABLE IEEE 1394 j Optional lt gt L R audio Optional lt gt connection A Component Video Input OPTICAL S PDIF Either or DIGITAL Tannnngd d AUDIO COAX Soe SPDIF optical E ei aor sl connection digital audio Sound Stereo Tuner Component video connection COMPONENT VIDEO INPUT SPDIF coaxial connection digital audio CABLE ANTENNA IN IEEE 1394 HDMI S 000 connection Wiring Diagrams DCX 3200 Series PRIMARY USES Digital Cable HD MR DVR Client DCT DCX 3200 Series 1 2 3 4 1 Power LED displays whether the set top is on or off standby 2 Data Triple function LED Flashes twice per second to indicate unit is booting Flashes once per second to indicate unit is provisioning IIluminates to indicate one or more set top boxes and or DVR devices are detected on the home network a 4 USB connector Not active 1 Inserted M Card Multi Room DVR 2 Audio Out L R audio SDTV 3 Digital Audio Coaxial S PDIF Provides Dolby Digital or PCM output 4 Digital Audio Optical S PDIF Provides Dolby Digital or PCM output 5 Ethernet Network connection 6 Cable In Connects to cable signal 7 External IR Input C
10. Wiring Diagrams DCT 6416 Series PRIMARY USE DVR HD DVR MOTOROLA SELECT GO SON St ae so DCH6416 Series HD DUAL TUNER DVR DCH6416 tes DIGITAL USB 2 0 High Speed Connector Not active Cursor menu navigation Select selects menu options Power turns the receiver on and off standby Menu displays the menu Guide displays the program guide Info displays current channel and program information Format change the video output format Channel changes channel up or down Availability of certain features is dependent upon application support 3 D 9 11 DCH6416 Series g J 19 O dh O 8 e vi U 0 J E OT gt 1 2 4 6 7 8 101213 14 Cable In Connects to cable signal from 8 Video Audio Composite Video SDTV your wall outlet Audio inputs and outputs RF Out Ch 3 4 modulated audio video 9 HDMI High Definition TV HDTV connector SDTV to DVD players or VCRs 10 eSATA External Serial ATA disk interface Inserted M Card Multi Room DVR Not Active Serial Service Only 11 Ethernet Network connection S Video Connects to S Video SDTV 12 USB 2 0 High Speed peripheral device inputs of TV or VCR connection Not Active Digital Audio SPDIF Provides Dolby 13 IEEE 1394 Audio and video device Digital 5 x audio or PCM output connection Not Active YPbPr Component video output HDTV 14 Power cord connector DCT 6416
11. code number for your equipment by following the steps below STEP 1 Turn on the equipment you wish to operate with the remote STEP 2 Press the device button TV VCR DVD or AUX to be programmed and the OK SELECT button simultaneously for 3 seconds The device button LED will turn on STEP3 Pointtheremotetowardthe equipment and press the CH or CH button one at a time or keep it pressed The remote will emit a series of power on off commands Release the CH or CH button as soon as the equipment turns off STEP 4 Press the same device button to store the code The device button LED will blink twice to confirm that the code has been stored It is possible to manually enter a code that directly corresponds to the brand of your device Refer to the instruction manual that came with your remote or to view the manual online please visit astound net Programming Volume Control By following the steps below you can program the volume controls Volume Up and Volume Down from one device to operate in another device mode The default volume control settings on the remote control are as follows CBL TV TV TV DVD TV AUX AUX VCR TV If you wish to store the TV volume control in CBL mode use the following steps STEP 1 Press the CBL button and the OK SELECT button simultaneously for 3 seconds The CBL device LED will turn on STEP 2 Press the VOL button STEP3 Press the TV but
12. from DSL A DSL stands for Digital Subscriber Line and is the technology used by most phone companies to provide Internet access In order to receive quality DSL service you must live close to the telephone company s Central Office CO If you live too far from the CO you may experience slow service or not be able to receive service at all Unlike DSL Astound s network provides reliable high speed service in a variety of speeds and prices no matter where you live on our network Do I need a user ID or password to access the Internet You do not need a password to access the Internet once your cable modem is connected and configured properly you have an always on direct connection to the web You will need a login name and password to access your email account gt How dol set up my Astound email account You can call Astound technical support to set up your email account and have your password set or you can create an email address online within Astound s Internet Account Manager at astound net iam Once your email account is active you can use your login and password to access your account and configure email client software such as Outlook gt o High Speed Internet Configuring Windows 7 Click the Start button and select Control Panel Click on the Network and Internet icon Click on the Network and Sharing Center icon Click on the Local Area Connection link On
13. offering FREE in home service calls and live 24x7 customer care With Astound there s no expensive equipment to buy or maintain and no antennas or satellite dishes to worry about This User s Guide will help you install and get acquainted with your new service and help you to reinstall your existing cable or internet connection should you get a new TV or computer Questions Contact us With Astound you get prompt courteous local service It s just another reason why we are the best choice in TV internet and phone Technical support is available 24 hours a day 7 days a week If you have questions please call us at 1 800 4 ASTOUND or visit our web site at astound net In addition to the information in this guide you can find lots of other useful resources on our website such as e Channel Line ups e Webmail e Account Information e Technical Support e Bill Payment e and More e Email Support Services Using Your Remote Control In the on screen guide yellow is the highlight color To navigate the guide use the arrows on your remote control The highlight appears on screen to indicate your current selection Press 4 gt buttons on your remote to move the highlight Press OK SELECT to confirm your selection Press EXIT on your remote to return to watching TV For additional settings and information please visit astound net Designed to send Power On Off commands for up to five Components with one button pres
14. the Local Area Connection Status window that appears click the Properties button In the list of network components select Internet Protocol Version 4 TCP Ipv4 and click the Properties button Select Obtain an IP address automatically and Obtain DNS server address automatically Click the OK button Click the Close button on Local Area Connection Properties Click the Close button on Local Area Connection Status Configuring Windows Vista e Click the Start button and select Control Panel Double click Network and Sharing Center Next to Local Area Connection click View Status In Local Area Connection Status click the Properties button In the list of network components select Internet Protocol Version 4 TCP Ipv4 and click the Properties button Select Obtain an IP address automatically and Obtain DNS server address automatically Click the OK button Click the Close button on Local Area Connection Properties Click the Close button on Local Area Connection Status y ban dees Connection fetus rere Bei Cat d Ae Er Lorewckata fim ra heen KE Miede Sr Craie Dir pere be EH Rd as CE 2 EST AEN li bere a Er Les L t i eue ke Aen Connection F Essen Zec LL LEE er High Speed Internet Configuring Windo
15. use any email provider you choose with Astound High Speed Internet up to ten astound net or myastound net email addresses are included with your service Each email address can store up to 50 MB of messages on Astound s mail server You can create an email address by going to astound net iam Alternately you can call our technical support department and our staff can create one or more email addresses for you and help you configure your computer Once your email address is created you can configure email client software on your computer to access it such as Windows Mail Outlook Express or Mac Mail Any email software you use will need the following information to send and receive email for your astound net or myastound net address Display Name Your full name as you want it to appear in emails Email Address Your full email address eg johndoe astound net or johndoe myastound net Incoming Mail Server mail ca astound net for astound net email addresses mail myastound net for myastound net email addresses Outgoing Mail Server smtp ca astound net for astound net email addresses mail myastound net for myastound net email addresses Account Name The first part of your address eg johndoe Password The password you set up when creating the address For complete instructions on how to set up the most common email client programs visit astound net click on the Support menu and select Internet Help Webmail Any time y
16. CT 6400 Series PRIMARY USES Digital Cable HD Message Indicator A B Indicator Lights when a message is waiting Lights if optional switch is activated POWER switch SELECT switch Turns the DCT on or off Selects menu options MENU switch GUIDE switch Displays the menu area Displays the program guide INFO switch A B switch Displays current channel and program information Manually enables RF bypass function optional d El DIGITAL REMOTE SMART CURSOR Moves cursor around program indicator indicator CARD guide andimenu screens Lights to indicate Lights to indicate Not active DCT 6400 Series AUDIO IN L R DCT is on remote control Not active is in use USB VIDEO IN Display CHANNEL Not active Not active Displays channel number Scrolls down or and time of day up through the channels Connecting to an HDTV using Component Video or DVI Connections Video Only OCTh400 Series i Audio connection V 3 Optical Optional lt gt connection i Digital audio connection I HDTV I I I Gr Le avouer AUDIO RIGHT ANTENNA IN SPDIF Troubleshooting Digital Cable Troubleshooting If you subscribe to Digital Cable you can connect any number of television sets in your home for service but you will need an additional DCT or CableCard to receive digital channels for each television you connect You do not need extra equipment to rece
17. E mode I O I Replays the previous few seconds of a program I Enter numbers to tune to channels Also make numeric entries on on screen menus NOTE You can also use the CHA V or the program guide as alternate ways to tune to channels O e Displays a list of programs you have recorded allowing you to select one for viewing oo soil oF d e of ue of Change the viewing aspect Reserved for future ust e oF I P I P I er j Selects the next higher or lower channel Opens or closes the PIP Picture in icture window in the PIP Picture in Picture window of d P d UR5U 8820L d Selects the vid elects the video Source F Moves the PIP Picture in Picture window to another location on the screen SWAP ppp aaa e Swaps the tuners of the PIP window and the main viewing screen so that the PIP window displays on the main screen Press to backlight all keypad buttons Press again to turn off or simply wait 10 seconds for automatic shut off Note Your remote may vary from the one shown here however the basic functions should remain the same To see detailed diagrams of most Astound remotes please visit astound net Programming Your Remote Control For additional settings and information please visit astound net Auto Search Method Your cable remote may be used to control other devices within your entertainment system You can use the Auto Search Method to find the correct
18. V S Video Connects to S Video SDTV input of TV DVD recorder or VCR HDMI High Definition TV HDTV connec tor eSATA External Serial ATA disk interface Not Active USB 2 0 High Speed peripheral device connection Not active External IR Input Connects to a remote control set top accessory cable Ethernet Network connection Power connector Wiring Diagrams DCX 3400 Series PRIMARY USES DVR HD DVR MR DVR Server DCT Connecting to an HDTV using HDMI or Component cables Audio and Video ___ Choose one L R audio HDMI Component video DCX 3400 Series ON ard DEVICE O nom SJ Ex I Component Component Video Input Audio Input Y AUDIO LEFT auno neg Pr CABLE HDMI ANTENNA IN R HDMI Connecting to an SDTV using coax s video or composite cables Audio and Video DCX 3400 Series T Y e wc VE DIGITAL Wi 3 FA AUDIO MCard DEVICE ONLY 8 Hom I eSATA EXT IR IN ji caBLEIN RFOUT Cable in L R audio ou 9 egen one one Alternate cid S Video Video RF audio video composite coax a Standard Definition TV INPUT AUDIO LEFT AUDIO RIGHT
19. a connections such as USB Ethernet IEEE 1394 firewire and SATA for future functionality These connections are not active at this time DVR FAQs Q How can I get digital video recording A For an additional monthly fee Astound will provide you with a digital video recorder Q Do have to purchase a DVR A Unlike other providers you don t have to purchase any expensive equipment or worry about maintenance or replacement should your DVR malfunction Astound maintains all DVRs and will repair or replace yours free of charge should it need service Q Can use my VCR DVD player with a DVR A Yes The DVR works with all home entertainment equipment including VCRs DVD players and surround sound systems but may require custom configuration beyond the scope of this document For more information refer to the user manuals specific to your entertainment system components High Speed Internet This guide will help you become acquainted with Astound s internet service and provide step by step instructions on how to install or reinstall your cable modem It also provides instructions on how to create your astound net email account and configure it to work with email software on your computer Any standard cable modem will work with Astound service These instructions reference the Motorola Surfboard modem but can be used with any model If you have specific questions about your model of cable modem please check the user s
20. cordless phones and caller ID units were designed before digital phone service was available Please check with the manufacturer to determine if your equipment can be used with a digital phone line e Voice Mail can interfere with a fax machine by taking the calls and or confusing a fax machine into thinking there is no dial tone Plug a phone directly into the line and listen for a staggered dial tone If a staggered dial tone exists you must first check the voice mail on that line and then call Customer Service to have the voice mail feature removed SM_UG_0311 2011 WaveDivision Holdings LLC
21. current channel and program infor mation Displays the Main Menu Selects function options and Pay Per View PPV events and tunes channels from the on screen guide When enabled this switches an add on mod ule from one function to another function Changes channel up and down Turns DCT on off DCT2000 Series KJ 98088 Dot O Oo O Hon oot IR SWITCHED 105 125V tas ee 4A MAX 500W MAX eg eg S Video connector used for high quality video to external devices such as high end DVD Recorders VCRs or TVs RCA jack used to connect the DCT to a composite baseband video TV or a monitor in some configurations this jack connects to a DVD recorder or VCR Optional connectors Not active AC power outlet that can be configured as a switched or un switched outlet and a two pronged plug for attaching a power cord Wiring Diagrams DCT 2000 Series PRIMARY USE Digital Cable Using Coaxial Cables DCT2000 Series O S HIGH OUTOF IR SWITCHED SPEED BAND 105 125V 60H TV Pass Card 4A Se ses Loar 500W MAX O O 000 000 000 E VIDEO SVIDEO IN IN Using Audio amp Video Cables DCT2000 Series 0200 Gelle 06090 O OO H H S VIDEO HIGH OUTOF IR SWITCHED SPEED BAND 105 125V Loata 500W MAX C z 6 gt TORFIN i CABLE IN TV Pass Card uno AUDIO CABLE IN OUT VIDEO SES IN R L TV
22. ditional cable outlets installed in your home please contact us to schedule a professional installation Installing Basic Cable e The connection from the outlet to your TV DVD recorder or VCR will always be coaxial cable If you use a DVD recorder or VCR you can use a different cable from this device to your TV e Check connections to ensure they are threaded correctly and firmly tighten by hand do not use tools to tighten e If you use a DVD recorder or a VCR you will need to tune your TV to channel 3 or 4 to watch cable Check with your DVD recorder or VCR user manual for more information e Since your personal components may vary as well please refer to your user manual s for installation of those components e Some channels in Basic Cable may require additional equipment Check your Channel Line up card for more information on which channels require equipment Digital Cable Astound digital cable gives you access to up to 300 channels of everything from the local channels you depend on to hours of entertainment for the kids and so much more Astound s digital cable includes digital music too You can enjoy commercial free CD quality music in tons of genres from classic to modern country to holidays and happenings digital music offers it all You ll also have access to instant pay per view events and On Demand movies You ll love the selection and convenience Order the latest and most popular movies at the click of your remote
23. e as simple as a single line to your television or as complicated as a multiple component home theater Your equipment will only work when using the right cables for the job and you should know how you are hooking up your components Check the connectors to see what cables you are using Coaxial cable or coax is the standard cable line that is installed in your home If you have basic or digital cable this may be the only kind of cable you need Composite RCA consists of three cables that deliver an analog output divided into red and white cables for stereo audio and a yellow cable for video They can be used to connect a Digital Cable Terminal DCT to a non HDTV a VCR or a stereo tuner S Video is a sharper alternative to the yellow RCA video cable but still using the red and white RCA audio cables It can be used to connect a DCT to a non HDTV or a VCR d Component RCA consists of five cables that deliver the sharpest analog output divided into red and white cables for stereo audio and red green and blue cables for video They can be used to connect a DCT to a HDTV or a non HDTV HDMI High Definition Multimedia Interface is a single cable that delivers a digital audio and video output It can be used to connect a HD DCT to a HDTV You may still wish to use separate audio connections for Surround Sound DVI Digital Video Interface is a single cable that delivers a digital output It can be used to con
24. emand programming if it s available in your area TV On Demand includes three types of programming Pay Per View movies and events Free TV On Demand and Premium On Demand which automatically comes with your premium channel subscription such as Starz HBO and Showtime TMC Troubleshooting High Definition Television Troubleshooting e If you do not have a picture on your HDTV turn off all equipment and check your connections Some connectors such as HDMI can slip loose of the equipment in which case you ll want all equipment off when reconnecting e If the picture is not displaying correctly with a digital connection you may need to switch to an analog connection to troubleshoot your settings e The DCT output settings must match your HDTV input settings To check the DCT output settings turn the DCT off and hold down the Info and Guide buttons on the front panel at the same time To check your HDTV input settings check the manual or contact the support department for your HDTV manufacturer e Many home theater systems use automatic switching allowing you to connect multiple devices to the receiver and connect a single cable from the receiver to the television e If you use a receiver between the DCT and your HDTV and encounter any problems try bypassing the receiver Some receivers do not relay all digital copy protection signals which prevents the picture from being displayed e If you have no sound and are using a stereo t
25. es you may be used to though it does require some equipment that you may not be familiar with An Astound Technician will connect a small device called a Multimedia Terminal Adaptor MTA between your cable line and the existing phone jacks in your home to enable the service If you have high speed internet service from Astound the MTA may also act as your internet cable modem Phone Equipment Note Not all Multimedia Terminal Adapters MTAs look alike The one you receive may vary slightly from the diagram below Power Light indicates whether AC power is available to the unit 2 DS Downstream indicates downstream connectivity US Upstream indicates upstream connectivity ON AU D H W 4 Online indicates internet data transmission status 5 Link indicates Ethernet or USB connectivity between the MTA and computer 6 Telephone Line 1 indicates status of line 1 7 Telephone Line 2 indicates status of line 2 8 Battery indicates status of the battery in the MTA Connecting The Phone Standby Button Some MTAs have a Standby button on the front of the unit Pressing the Standby button will either suspend or activate your computers connection to the Internet e Online Mode Modem is online indicated by an illuminated Online light on the Telephony Modem e Standby Mode Modem is offline and in standby indicated by a blinking Online light The Standby button does not affect telephone service telephon
26. f the third party does not answer the phone press the receiver button two times to cancel You will still be connected to the first call 3 When either of the people you called hangs up you remain connected to the other person When you hang up everyone is disconnected Note Some phones have a flash or link button Use this instead of the receiver button to change lines While using three way calling call waiting is unavailable Troubleshooting Tips Power cycling a Telephony Modem will often resolve most phone issues If your Telephony Modem has a battery backup please remove it before attempting a power cycle 1 Unplug the power from the MTA for one full minute 2 Plug the power back into the MTA and wait for all the lights to become solid 3 Pick up your hand set and check for dial tone Note It can take up to 5 minutes for phone service to restore after a power cycle e If the Online light is blinking on your modem press the standby button to take your MTA out of standby mode e If the Downstream DS or Upstream US lights are blinking see the internet troubleshooting steps located on page 30 e Unplug the phone line from Line 1 in the back of the MTA and set aside Plug a non cordless phone directly into the MTA and test for dial tone If there is a dial tone plug each of your phones in one at a time to try and find the piece of equipment causing the problem e Some equipment such as fax machines certain
27. ights are on and the PC Activity light flashes when the cable modem is transferring data Most cable modems other than the Motorola Surfboard indicate online status with a single cable light If the cable light is flashing the modem is acquiring a connection to the internet if it is solid the modem is online If the modem is not able to connect to the internet then the cable wall outlet may need to be adjusted Please call our support department to schedule a time when an Astound technician can perform this work If you are using a cable splitter to connect both the modem and your TV it will affect the signal received by the modem You can bypass the splitter and connect the modem directly to the wall outlet to see if the modem can connect to the internet without using the splitter Once the modem is connected to the internet connect the cable modem to your computer using either an Ethernet cable or USB cable z 1 Ethernet 1 S 2 2 USB 3 3 Cable 4 4 12VDC Lag The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ 45 connector The USB port provides a connection to USB equipped computers Requires specific software The Cable port provides a connection to the coaxial cable coax outlet This connector provides power to the cable modem High Speed Internet Configuring Your Computer Once the cable modem is online and connected to your computer
28. ile recording another record two programs at the same time and even watch a previously recorded program while recording others The DVR DCT is installed in the same manner as a regular DCT depending on the equipment in your home Most Astound DVRs are capable of HD service How you choose to have it connected to your TV or home theater will depend on what services you have from Astound and what your equipment will support Features e Pause rewind and re play broadcasts so you won t miss a moment of your favorite programming e Watch movies sporting events and other programs on your schedule e Easily locate and record shows with the Interactive Program Guide e Record up to 90 hours of standard definition TV or up to 12 20 hours of HDTV e Record HDTV shows broadcast in high definition Multi Room Digital Video Recorder Astound s Multi Room Digital Video Recorder MR DVR is installed in the same manner as a the other DCTs discussed in this guide Multi Room DVR allows you to record playback and delete programs on your primary MR DVR Server from any connected MR DVR Client in your home Not all DVR and Multi Room DVR DCTs look the same and as equipment continues to evolve the one you receive may look different from the one that s pictured below Wiring Diagrams The diagrams on the following pages will help you understand the various ways in which you can connect a DCT to your television and other home electronic equipment
29. it is necessary to set up your computer to access the internet through the modem If you do not have an Ethernet port and are connecting with USB it is necessary to first install the proper USB drivers Contact an Astound service technician at 1 800 4 ASTOUND if you need assistance connecting via USB Provisioning Your Operating System Software With most cable modems the cable and status light will blink until connected then stay solid The PC light should blink when connected and the data light will blink when actively used If the lights are not lit please follow the appropriate steps for the software you are using Once the proper cables have been connected and the cable and status indicator lights are solid you are ready to connect to the Internet Locate your computer s operating system and follow the instructions how to provision it for internet access In all cases you will need to make the following settings 1 Set connection type to Ethernet or USB if this is the case with your computer 2 Set internet protocol to TCP IP 3 Set IP and DNS addresses to Obtain Automatically If you do not see your software listed on the following pages and need assistance please call technical support and we will be happy to assist you Please note that Astound only supports Windows 7 Vista XP or 2000 or Mac OS 8 5 9 2 or OSX and above Internet FAQs Q How does Astound s cable modem access differ
30. ive Basic Cable on additional television sets e If you have a DVD recorder or a VCR be sure to connect it between the DCT and the TV Make sure to tune your TV DVD recorder or VCR to channel 3 or 4 and use the digital remote to watch cable e If you have a TV with multiple inputs for coaxial S Video and RCA cables make sure your TV is set to the correct input e Your cable remote should be programmed to control your television as well If it is not refer to the instructions on page 4 of this manual to program it Once it is programmed successfully control your TV volume using the cable remote e If you have picture but no sound check to see if the DCT volume has been reset or if the TV is muted If you have no sound and are using a stereo tuner check the cable connections and settings for the tuner e If you are not receiving all of your channels or if the on screen guide is showing One Moment Please for more than a few minutes power cycle the DCT by unplugging the power for one minute Your programming package should reload within a few minutes but the on screen guide and menu or the PPV and TV On Demand programming can each take up to one hour to reload e If the DCT indicates it is downloading programming with DL displayed on the front panel this process may take up to 30 minutes If you power cycle the DCT during this time the download will start over If the display shows DL for more than 30 minutes you sho
31. manual many of which are available on astound net Your Cable Modem First connect the coaxial cable to the wall outlet or cable splitter and to the CABLE port on the modem Thread and tighten the connections by hand do not use tools to tighten Then attach the power cord to the cable modem and plug the cord into an electrical outlet Check the modem lights to verify it is able to connect to the internet 1 Standby Press to suspend your Internet connection No data is transmitted or received when the Standby light is on All other front panel lights turn off until you press the Standby button again 2 Power Flashing Startup diagnostics in progress On The cable modem is powered on 3 Receive Flashing Scanning for a receive downstream channel connection ir On The downstream channel is connected Mke D s t A N gt Ru D 4 Send Flashing Scanning for a send upstream channel connection On The upstream channel is connected Ris KA O1 5 Online Flashing Scanning for a network connection On The startup process is complete 6 PC Activity Flashing Transmitting or receiving data On A device such as a computer or hub is connected to the USB or Ethernet connectors on the back panel 7 Standby This light does not flash On Internet service is blocked because the Standby button was pressed If this light is on all other lights are Off During normal operation the Power Receive Send and Online l
32. nect a HD DCT to a HDTV Coaxial SPDIF Sony Philips Digital InterFace is a single cable that delivers Dolby Digital 5 1 audio output It can be used to connect a DCT to a stereo tuner Optical SPDIF is a single cable that delivers the best available Dolby Digital 5 1 audio output It can be used to connect a DCT to a stereo tuner Cable Television Astound s cable services include basic cable digital cable high definition television and digital video recording Astound also offers TV On Demand in some areas Only Astound gives you the local programming you want based on where you live plus your favorite shows in your time zone If you have selected digital cable high definition television HDTV or digital video recording DVR please refer to the On Screen Guide brochure in your Welcome Kit to learn how to use the Interactive Program Guide included with your service This will allow you to navigate the expanded channel choices use parental controls set program reminders get detailed program information and more Basic Cable Astound Basic Cable is simple to install You don t need any additional devices and you can connect to any cable ready TV in your home provided you have activated your Astound cable service To connect to Astound cable you simply run a coaxial cable from your wall mounted cable outlet to your cable ready television set or to your VCR If you find that your cable outlet is not activated or you need ad
33. onnects to a remote con trol IR receiver cable 8 Serial Data test connector service person nel only e ee es Rec Unit is in record mode on a home network device Multi Room DVR Client mode DCX 3200 Series 2 4 5 3 Si e wom po lel Oo e TS 15 16 E 12 13 14 IEEE 1394 Not active RF Out Ch 3 4 modulated audio video SDTV to TV DVD recorder or VCR Video outputs YPbPr Component video output HDTV Video Out Composite Video SDTV S Video Connects to S Video SDTV input of TV DVD recorder or VCR HDMI High Definition TV HDTV connector USB 2 0 High Speed peripheral device connection Not active Power connector Wiring Diagrams DCX 3200 Series PRIMARY USES Digital Cable HD MR DVR Client DCT Connecting to an HDTV using HDMI or Component cables Audio and Video DCX 3200 Series Alternate lt D Component Audio Input eng e ei AUDIO LEFT ie v CABLE ANTENNA IN Aumonier L R audio HDMI Component video HDMI Connecting to an SDTV using coax s video or composite cables Audio and Video DCX 3200 Series IR ei d A R ie a e E CABLE IN ei Cable in wi VIDEO mir VIDEO S VIDEO D
34. or a recording to confirm the number is stored and hang up Note To dial a saved speed dial number at the dial tone press the appropriate one digit number followed by the key Two Digit Speed Dial 75 Store up to thirty unique numbers for convenience and speed Adding a new number on two digit speed dial automatically replaces the previously saved number To remove a speed dial number follow the directions below without entering a phone number 1 2 3 4 Pick up the line and listen for the dial tone Dial 75 and listen for a second dial tone Enter a two digit code from twenty to forty nine followed by the local or long distance number you want to store exactly how you would need to dial it to make the call and then press the button to store it Listen for two beeps or a recording to confirm the number is stored and hang up Note To dial a saved speed dial number at the dial tone press the appropriate two digit number fol lowed by the key Home Phone e Three Way Calling Bridge together two lines in addition to your own so that three separate individuals can speak on a single call 1 While on a call with one of the individuals you wish to conference with press the receiver button for one second You will get a dial tone and the other caller will be put on hold 2 Dial the number of the third party When you get an answer press the receiver button briefly again and all three parties will be connected I
35. or cancel Selective Call Rejection Simply listen to the helpful prompts that will walk you through setting up adding and removing numbers or turning off this feature Selective Call Acceptance 64 Accept calls only from phone numbers that you specify Simply listen to the helpful prompts that will walk you through setting up adding and removing numbers or turning off this feature Anonymous Call Rejection 77 Automatically block numbers that have disabled their Caller ID information They will hear a message that you are not receiving anonymous calls with instructions on how to disable their Caller ID privacy Cancel Anonymous Call Rejection 87 Disables anonymous call rejection Distinctive Alert 61 Assign up to 12 phone numbers a distinctive ring To set up this feature dial 61 then follow the helpful prompts to add or remove numbers Speed Dial 74 Store up to eight unique numbers for convenience and speed Adding a new number on speed dial automatically replaces the previously saved number To remove a speed dial number follow the directions below without entering a phone number 1 2 3 4 Pick up the line and listen for the dial tone Dial 74 and listen for a second dial tone Enter a one digit code from two to nine followed by the local or long distance number you want to store exactly how you would need to dial it to make the call and then press the button to store it Listen for two beeps
36. ou are away from home and wish to check for new mail or if you have not set up an email client program on your computer you also have the option of accessing your email through our Webmail program Webmail is available by going to astound net and selecting Webmail or go to astound net webmail When you login your Login Name is the first part of your email address eg if your email address is johndoe astound net your Login Name is johndoe If you are connecting from a computer using some form of security you may need to select one or both of the check mark boxes below the Login Name and Password Et High Speed Internet High Speed Internet Troubleshooting If you are unable to connect to the internet first check your cable modem to see if it is online see diagram p 23 If it is not online power cycle the modem by unplugging the power for 30 seconds If the modem cannot establish the connection to the internet within a few minutes after the power cycle please call our technical support department for more help If you are using a cable splitter to connect both the modem and your TV you can bypass the splitter and connect the modem directly to the wall outlet to see if the modem can connect to the internet without using the splitter If you have created a network in your home using a router you will want to power cycle both pieces of equipment 1 Unplug power to both the modem and the router After 30 seconds without power
37. rogram Guide refer to the complete On Screen Guide quick reference brochure included in your Welcome Kit or download the information from astound net High Definition Television High definition television HDTV combines extremely high resolution video with Dolby Digital Surround Sound to provide an ultra sharp viewing experience Astound provides an enormous amount of HD content from traditional HD channels to HD On Demand programming available at the push of a button plus we re always adding more Consult your channel line up for a complete listing of the high definition channels available in your area Installing High Definition Television Not all HD DCTs look the same The one you receive may vary slightly from the diagrams you ll see in the wiring section of this User s Guide e High definition television HDTV can be viewed using component RCA HDMI or DVI connections Not all HD DCTs have the same connections and will usually have either HDMI or DVI not both If you wish to use the HDMI or DVI connection on your HDTV but your DCT does not have the appropriate connection you can call our customer service department or stop by your local office to get a DCT with the connections you want Cable Television Digital Video Recorder Astound s Digital Video Recorder DVR allows you to record and playback your favorite shows and movies with the touch of a button Astound s dual tuner DVR lets you watch a live program wh
38. s Allows you to turn your TV VCR DVD AUX and Cable Box On and Off Used to select the component you want to operate and signals remote control activity d d Displays the Applications Menu a GUDD 7 gt d EE Displays information about the program BEER Be S ve je currently playing or highlighted in the program guide SEET fie Z Selects highlightegsseuggn options Exit from current screen amp ge RW 7 SETTINGS wf Displays settings menu Isplay Ing u Accesses pages above or below the information currently displayed Te Silences the audio Press to activate Press again to restore sound io e gt previous level em Navigate to and highlight an item from the on screen choices Raises or lowers the sound level S s a Make direct selections from on screen menus Displays favorite channels Te Selects the next higher or lower channel eS emm me emm gt Provides direct access to On Demand channel g RAS tatie previously tuned chantel oo oo oo Skip forward or backward a whole dayin oF Controls By Pass function the program guide o or Cd e pe PL I Be ef Displays live television programming Opens Help oF ae o r o I of of j Custom programmable Macro button Perform standard VCR and DVD functions P when in VCR and DVD mode or TV On Demand a of and DVR functions when in CABL
39. s by default You can change this setting at MyAstoundPhone net e Each message is time and date stamped e Messages can be up to 2 minutes in length e You can store up to 30 messages or 60 minutes worth of messages e Messages can be saved for up to 30 days To save messages press 2 e To fast forward 5 seconds during message playback press 99 e To rewind 5 seconds during message playback press 77 e Press to keep the current message and skip to the next message e To delete a message press 3 e To reply to a message press 4 e Press 0 for helpful hints Changing Your Greeting Name and PIN e Access your voice mail by dialing 9 or your phone number followed by your PIN e Press 3 to change your greeting and follow the prompts e To change your name press 3 for the greetings menu then press 3 to change your name and follow the prompts e To change your PIN press 4 for mailbox settings then press 3 for security options and follow the prompts Home Phone Calling Features The following features are included with Unlimited Phone or can be added to our other phone plans for an additional monthly charge Call Waiting A tone will announce an incoming call when you are already on the phone This feature comes automatically activated when included with or added to your Astound Phone service Cancel Call Waiting 70 Turn off call waiting on a per call basis Enter the code before making the call
40. s the difference between HDTV and digital cable A Digital cable is a type of television signal HDTV is the highest quality in digital signals offering better resolution and sound than a standard digital signal Digital cable can be watched on your existing standard television if you have a digital cable box But HDTV requires both a high definition television capable of displaying 720p 480i and or 1080i and a high definition cable box Q How will high definition service look on my regular analog television A HD signals will not display on regular analog TV sets since those TVs don t include the advanced technology required to display HD signals Troubleshooting Digital Video Recorder Troubleshooting e If the fan in the DVR is making an excessive amount of noise check the ventilation and feel how much heat is being generated around it The DVR may need to be placed in a different position that allows more air flow e The troubleshooting tips for Digital Cable p 20 and HDTV p 21 also apply to possible issues with a DVR However if it is necessary to power cycle the equipment you will want to leave the DVR unplugged for two minutes or until it is no longer warm to the touch e After a power cycle of the DVR it may take up to one hour for the menu features to be restored However the LIST button on the remote should work to access recorded programs once TV reception has returned e Many DVRs are manufactured with dat
41. tinue to power your phone service until the battery runs out or external power to your house is restored If you have your own back up power supply such as a generator then you can use this power source to run your telephony modem during an outage We also recommend having at least one telephone receiver in your home that does not require an external power source does not plug into an electrical outlet or make sure you have a battery back up or secondary power source for your telephone receiver as well Astound phone like all Astound services also requires that our facilities maintain power To that end all of our key facilities have automatic back up generators and we have our own back up power supplies at most other levels throughout our systems as well as contingency plans in place to minimize the likelihood of an outage In the unlikely event that the Astound facility that supplies service to your home loses power then your phone service will not work even if you have power at your location If you have an emergency alert system that uses your landline phone such as Life Alert that system will not work if your Astound phone service is not working We encourage you to have a charged battery back up or another secondary power source available to maintain your phone service in the case of a power outage to your home as well as alternative methods of communication such as a Go Phone for emergency situations Home Phone MyAs
42. ton The device LED will blink twice to confirm the programming To return to the original state If you wish to restore the CBL volume control to CBL mode repeat the above steps by pressing CBL in STEP 3 Programming for Advanced Function In the CBL mode the M MACRO button can be programmed to act as a macro or favorite channel button You can program up to three separate channels that can be accessed with a simple press of the M button STEP 1 Press the CBL button to select the CBL mode on your remote STEP 2 Press the M button and OK SELECT button simultaneously for 3 seconds The CBL device LED will turn on for 30 seconds STEP3 Enter the 3 or 4 digit channel number you want programmed first for example 007 using the Number Pad then press the STOP button Then enter the code for the next channel for example 050 then press the STOP button Repeat this process for the third channel The CBL button will blink once for each channel entered STEP 4 Press the CH button to store the functions that were selected The CBL device LED will blink twice to confirm storage of the functions Low Battery Warning When the batteries are low and need to be replaced the remote control LED will blink 2 times in sequence whenever a POWER button is pressed to turn on equipment Audio Video Cables Make the Best Connection The cables you use to connect cable to your home entertainment equipment could b
43. toundPhone net Portal e Check voice mail messages online at http www myastoundphone net e Set up your voicemail preferences e Manage your Home Phone features such as voicemail call forwarding call screening and contact list e Get e mail alerts when you receive voicemails e Detailed instructions for using the Home Phone Portal can be found at http www astound net myastoundphone m a Go to http www myastoundphone net time E D sg Use your voicemail PIN to log into the RE ae SST Cf Phone Portal ES e brm rrt PERS Re A ELF LJIJ SEO RS CR Dag i KS H a e d EL e Ba i Wi BEEN LE Fa Ls CR KIM a TT Sr eg a hs P ACTE CA ILIE i HE Kat LNS CS PE ga Setting Up Your Voice Mailbox e To set up your voice mailbox for the first time you must dial 9 or your telephone number from your Home Phone e You will be prompted to create a PIN of four to twenty digits e Record a name announcement e Record a personal greeting or select one of the standard greeting options e Prompts will allow you to correct and re record announcements in case you are not satisfied with what you have recorded Accessing Your Voice Mail e From home dial 9 or your telephone number e Away from home dial your telephone number and press during the greeting e Online go to http www myastoundphone net Home Phone Voice Mail Features e Incoming calls will be forwarded to voicemail after 24 seconds 4 ring
44. uld call our technical support department If the DCT shows another error code on the front panel please call our technical support department e If you have a TV with a CableCard and you lose some of the programming unplug the CableCard and power cycle the TV by unplugging the power for one minute Securely plug the CableCard back into the TV and then restore power to the set Digital Cable FAQs Q What s the difference between Astound s digital cable and satellite A For starters you won t lose signal like you can with a dish in wind and rain With Astound s digital service you get local programming that s not available on a dish In most cases you automatically get TV On Demand a technology ONLY available on cable You don t have to worry about buying a receiver or installing an ugly satellite dish on your roof And there are no hidden up front costs or service contracts Plus most in home service is FREE Q How many television sets can I connect to Astound s digital cable A If you subscribe to Astound s digital cable you can connect any number of television sets in your home to the service but you will need an additional digital cable receiver to receive the digital channels for each television you connect You do not need additional equipment to receive Basic Cable on additional outlets Q Do I have to pay extra for access to TV On Demand programming A No if you order digital cable you receive access to TV On D
45. uner check the connections to and settings for the tuner If you have no sound only on HD channels your system may not be compatible with the multi channel audio formats available with HDMI and SPDIF If this is the case set the digital audio setting for your HDTV or stereo tuner to PCM This will convert the digital signal to an analog form the equipment can use e If any additional equipment in your home theater is not working correctly you will want to refer to the user manual s for that equipment or contact the support department for that equipment The settings on audio video equipment vary greatly from one manufacturer to another and Astound technical support is not trained to troubleshoot third party equipment HDTV FAQs Q What do I need in order to receive HDTV A In order to receive HDTV you must have a HD television and one of the following HD cable receiver HD DVR receiver or HD cable card from Astound Your high definition television must have an HDMI YPbPr component or DVI input and must support either 720p or 1080i HD format Refer to your television s user manual to determine if your HDTV set supports either of these formats Q already have a high definition television Do still need an HD receiver A Yes To receive Astound HDTV service you must have a HD television and one of the following HD cable receiver HD DVR receiver or HD cable card from Astound that enables you to watch HDTV programming Q What i
46. ve a busy signal if you attempt to dial them back through the Return Call menu Simply hang up and dial the number directly Cancel Return Dial 86 Disable return call before the 30 minute time frame is over Call Forward 72 Forward incoming calls to another telephone number If you forward calls to a long distance number long distance charges may apply depending on your Astound Phone package To activate Call Forwarding press 72 wait for the confirming beeps and then enter the phone number you would like calls forwarded to You will immediately get a courtesy call at the phone number where calls will be forwarded Answer the courtesy call to activate Call Forwarding If you cannot answer the courtesy call you must dial 72 again from your Astound Phone and wait for the confirmation tone Cancel Call Forward 73 Disables current call forwarding Home Phone Selective Call Forwarding 63 Forward calls from a list of up to 12 people to another phone line All other calls will ring through normally Enter code again to edit or cancel Selective Call Forwarding Simply listen to the helpful prompts that will walk you through setting up adding and removing numbers or turning off this feature Note Selective Call Forwarding and Call Forwarding can be available on the same line but only one can be active ata time Selective Call Rejection 60 Screen calls from up to 12 numbers that you specify Enter code again to edit
47. ws XP Click the Start button and select Control Panel If the Control Panel says Pick a category click Switch to Classic View Double click Network Connections Right click Local Area Connection select Properties and make sure you are on the General tab In the list of This connection uses the following items select Internet Protocol TCP IP and click the Properties button Select Obtain an IP address automatically and Obtain DNS server address automatically then click the OK button a H Lame LE PES wee eos a ede cee Close the Local Area Connection Properties by clicking the OK button Den vr ee Si tach eg spe Cap Greg vm mee ET E Soe Configuring Windows 2000 Click the Start button and select Control Panel Double click the Network and Dial Up Connections icon fi Mial i ry a betel 62559 Fast E eeet LAN on Motherboard Zem EtheLink 10 100 POI For Completes PC Margaret HIC Double click Local Area Connection Select either USB or Ethernet Adapter NIC as appropriate Double click on Internet Protocol On the Properties screen select Obtain an IP address automatically and Obtain DNS server address automatically Click the OK button Close the Local Area Connection window by clicking the OK button Close the
48. y service will work regardless of the status of your computer s connection to the internet Home Phone Power Outlet yy L Phone 1 r Phone 2 one yy Computer USB choice of either connection Computer Ethernet Standby Button on the front of the MTA It terminates the USB Ethernet connection Cable Wall Outle Reset Button Reset Button Using a paper clip to push the Reset button on the back of the Telephony Modem will reset the modem e Straighten a paper clip and press into the reset hole in the back of the MTA e Hold down this button until the lights on the front of the MTA turn off and then release Battery Back up Astound s telephony modems come equipped with battery back up already built in The battery will maintain your phone service during a power outage How long the battery will work depends on your model of telephony modem and how well the battery retains a charge The estimated life of our telephony modem batteries is 6 to 10 years If you have any concerns about the age or functionality of your modem battery we offer free battery checks up to once a year Astound Phone Service During a Power Outage Astound phone service relies on a telephony modem to work and that modem requires power to operate If you lose power in your home then your Astound phone service requires a backup power source to function The built in modem battery back up will con
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